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Hotel St Marie in New Orleans, LA

Hotel St Marie in New Orleans, LA

Specialties

Hotel St. Marie, A Valentino French Quarter Hotel
indulges guests with modern amenities combined with classic French Quarter atmosphere. Many of our elegant guest rooms feature balconies overlooking the exciting streets of the French Quarter or our serene tropical courtyard and pool. Our professional and knowledgeable staff looks forward to making sure all of our guests experience all that the 'new' New Orleans has to offer.

The French Quarter remains the most exciting neighborhood in the world. All that's missing is YOU.

History

Established in 1987.

Whether you stay with us for business or pleasure the Hotel St. Marie is designed for your comfort and enjoyment in the French Quarter.

 

Company Info:

Rating: 3.34

Address: 827 Toulouse St, New Orleans, LA, 70112
  • Mon: 6:00 am - 5:30 am
  • Tue: 6:00 am - 5:30 am
  • Wed: 6:00 am - 5:30 am
  • Thu: 6:00 am - 5:30 am
  • Fri: 6:00 am - 5:30 am
  • Sat: 6:00 am - 5:30 am
  • Sun: 6:00 am - 5:30 am

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Comments (111):

1. Nick E.
For the money that you will spend on this place, get a room four blocks away in the Business District and use the savings to pay for the taxi.  Rooms smell, the hallways smell even worse.  Hotel has very few Queen or King beds, so be prepared to share a double.  Bed coverings looked as though they haven;t been changed for a decade or two.  The location is good, but like I said before, stay away if possible.

07/01/10 | Link | Rating: 2.0
2. Geronimo G.
That staff here is quirky, especially as they've recently been through some major staff changes. The lobby is nice--small and faux-baroque. Rooms are tidy with nice features slike extravagantly folded bath towels and nice cushy desk chairs (which I'm typing on right now). Faint mold smell throughout. Used to have a mediocre restaurant and a fun bar, both of which closed down a week ago. The side closer to Bourbon street can get loud, but the other side is fine. Nice pool and courtyard with pretty plants and a fountain. A solid three-star hotel.

17/09/07 | Link | Rating: 3.0
3. via p.
price plus location... fantastic! the room was cute and spacious. the service was good as well. the breakfast was meh, but I never expect much from continental breakfasts anyways.

24/02/10 | Link | Rating: 4.0
4. Chad C.
I enjoyed my four night stay here.  The location is great - right off Bourbon, but far enough to be quiet and enjoyable.  The staff was quirky and a little sketchy, but they were always willing to go out of their way to help us with every need.  The on-site parking was invaluable in the quarter.  Its important to note that the hotel will match any price you find online.

11/03/07 | Link | Rating: 4.0
5. Vanessa R.
We traveled to New Orleans for the 2011 Jazzfest. When we arrived the Thursday of, there was a lady at the front counter. she was on her phone, on a personal phone call. She never put the phone down the whole time she helped us. When we made the reservation, we put down 4 people in the room. She stated they had no record of this and would have to charge us extra. Instead of asking questions directly she would stare at you with a blank stare,  in a sarcastic tone and expected you to know what she was asking or about to ask. she never ended up charging us for the 2 extra people but she really shouldn't be working at a front desk. The room wasn't anything special. i'm guessing you pay for being so close to Bourbon St. The elevator kept breaking down so we had to run to the back of the hotel to use the service elevator. It has a great location, housekeeping was super friendly and the other days that "she" wasn't there, the other front desk clerks were helpful with info on how to navigate around town. I wouldn't stay there again just because of bad customer service.  Maybe the should enforce a no cell phone rule while on the clock!!!!

29/05/11 | Link | Rating: 2.0
6. Sarah F.
This hotel is so gross! The glasses were filthy. The television could not get a single station without static. The only word to describe the staff is SURLY. You are much better off to go across the street and stay at the Inn on Bourbon. That is where I have stayed in the past and I loved it.

03/08/09 | Link | Rating: 1.0
7. Jayme A.
We booked this hotel online at a steal of a price. The staff were friendly and the hotel was quiet. Charming and clean. They offered secure on site valet parking which was an important part of our stay. Right on Toulouse so it's close to all the fun spots! But just far enough off to avoid the noise. The valet was kind enough to allow us to keep our car parked there for a few hours after check out to grab food and some shopping.

18/12/09 | Link | Rating: 4.0
8. Erin W.
The room was nice enough. It had a balcony overlooking the courtyard. I wasn't particularly impressed with the staff but had limited dealings with them. I did love that on days we did not have the room cleaned that the cleaning lady left fresh towels and supplies in a bag on the door! The pool could use a little love; it looked not-quite-clean. The continental breakfast is a joke really - very limited. Plus there was a rotting orange in the fruit bowl. Just take a nice walk to the Cafe du Monde. All in all a great value though! I would return.

30/04/10 | Link | Rating: 4.0
9. Chrisa H.
It isn't the most expensive hotel in the Quarter, but it's not like it's the cheapie alternative either. Bring your own shampoo and pillow. The mattress in our room was so old and hard it had indentations where people had slept. The maid staff short sheeted our bed our last night. Next time we will stay at the Ramada just down the street for the same price.

13/01/10 | Link | Rating: 2.0
10. Fresh M.
Loved the Location - however thought it was expensive for the amenities provided.  Service was excellent - although they couldn't find some items left behind in our room afterwards.

10/11/10 | Link | Rating: 3.0
11. Darren L.
We stayed here for 3 nights in June 2012.  It's located just a block from Bourbon but without the noise.  The room was great and we had a street facing balcony overlooking Dauphine Street.  The one drawback is the louvred bathroom door which provides zero noise privacy.  I believe these exist to help with air circulation because there are no vents in the bathroom.  The staff was great and very attentive.  It's an older building with a really nice lobby and courtyard.  There is only one elevator that's fairly slow so bring your patience.  We would definitely stay here again!

23/06/12 | Link | Rating: 4.0
12. Dustin W.
Just got back from NOLA my stay at the Hotel was great. I checked in early and overstayed past the check out time but no big deal in big easy. The location was probably the best part of my quick trip. I would definitely stay again.

27/08/10 | Link | Rating: 3.0
13. Helen L.
On a cross-country road trip, NOLA was our splurge. We just had to stay in the French Quarter to max out our play time. A friend (who joined us in NOLA) suggested this place. Some may consider the room to be a bit dated, but I see it as traditional. Cozy and clean with a balcony that overlooks the pool. It was adorable, but I didn't go to NOLA for the room! I went to play! After the shock of Bourbon Street, we settled down at the pool before dawn. No one else was there so we were able to select which articles of clothing we wanted to keep on, if any. The place get five stars for their Front Desk staff. Our daytime guy (Gosh, what was his name? Ah, Robert?) was very helpful in pointing out places to go, both local and tourist favorites. Hey, it was my first trip to NOLA, I wanted to do some touristy things! Two of us were down there trying to plot a trick on our fellow road trip mates, and he was a great help! Love the guy! Our night time guy was a vampire. Yup, that's right. He installed the fangs and everything! He was so eager to share his vampire interests with us. We weren't creeped out. We were actually quite amused. So yes, the Front Desk staff made our stay fun and memorable, but if I had to rate the bulding as a whole, it gets four stars.

18/08/10 | Link | Rating: 4.0
14. Ed M.
Have stayed at the Hotel St. Marie twice. April 2008 and Dec. 2009
The rates are about average or below for the french quarter and the rooms are okay too.
Good:
Location can not be beaten. You can walk to any place in the Quarter and beyond in no time. St. Louis Cemetery No.1 is right up the road if you want to see it. I have not had a street side room so have not had the noise problems that some have complained about, Had a court side balcony the last time and it was very nice. It was one of those where the balcony extends to the next room but that was no problem. The smaller balconies, I don't know if you could really step onto those.  
I have not had any problems with any of the staff including the parking people.  I drove the last time, we only took out the car once but it didn't take very long.  The breakfast is not the greatest but it is nice to start the day.
The rooms are cozy and the heating and cooling worked well enough. They do have wireless internet but only in the public areas. You will need a cord to hook up in your room (you can get one at the front desk if not but will pay a deposit) I had one so no big deal. I didn't watch a whole lot of TV, why watch TV when in New Orleans?
Con:
The doors in the bathrooms are really louvers that cancel out almost no sound. You should know the person you stay with!!!
Although they are not the only place in New Orleans that charges outlandish overnight parking (25.00 plus tax) it still bugs me on principle.
Would I go back, Yes, Would I recommend it, Yes.

15/08/10 | Link | Rating: 4.0
15. Melissa G.
This hotel is awesome and I highly recommend. The location is perfect - only a half block off Bourbon St and walking distance to so many things. The rooms are decent size and they have the most charming courtyard out by the pool. The main restaurant closed after Katrina but they offer a free continental breakfast which is...well...you get what you pay for. With all the great food of New Orel ans, why waste your caloric intake on a stale, prepackaged muffin. I would recommend to upgrade to a room with a balcony - that was my only regret. I cannot image finding a better hotel for our needs in all of New Orleans - price was good, location was great, decor was charming - who could ask for anything more.

15/01/11 | Link | Rating: 5.0
16. Lisa L.
Great party location if your willing to pay the extra $$. It is similarly priced compared to others in the area but is still a little more expensive (over $150/night). We stayed here two nights prior to a cruise and it was ok. The rooms and decor are outdated, definitely felt like an old hotel. The tv was tiny, and it was not the cleanliest place. I think I read this hotel was considered a 3*, but we stayed at another 3* close to this hotel after the cruise and it was MUCH nicer, cleaner, updated, and cheaper. It is closer to the action than the other hotel, but not by much (maybe 30 seconds walking?) Anyways, still a good place but I've had better... Does mandate 2 night minimums on weekends, which is why we didn't stay here after the cruise.

28/03/11 | Link | Rating: 3.0
17. Crystal H.
This hotel is VERY conveniently located just one block from Bourbon St, and three or four blocks from Jackson Square.  I was able to walk everywhere I wanted to go without a problem.  Even with it being so close to Bourbon St, the noise was not a problem.  I didn't hear any noise from Bourbon St once I got to my room.  I did however hear a lot of noise from housekeeping and other guests in the morning.  I can't vouch for the main part of the hotel, but my room was one of 8 rooms that are located in a separate little building across from the main hotel building (I think it was the slave's quarters back in the 1800's or something), and I think the housekeeping's storage area was just across from my room, so I heard all of them chatting each morning.  There was also a little courtyard right across from my room, so I could hear people talking out there.  I also heard some church bells going off around 7:30AM.  Aside from the noise, the room was clean and comfortable, with a walk-in closet and plenty of electrical outlets!  I know it seems silly to get excited about electrical outlets, but a lot of hotels don't have enough outlets, and people need to charge cell phones and ipods these days!  The bed wasn't the greatest but it was OK, I didn't wake up in pain or anything.  The staff was very friendly.  Parking is valet only, and the driveway can only fit one car at a time, so it can take 10-15 minutes to get your car sometimes.  The only thing that really bothered me about this trip was that I requested a room with a King bed and got a Queen bed.  All-in-all I would stay at this hotel again, but I would request a room in the main building if possible - hopefully the noise isn't as bad on that side.

05/12/11 | Link | Rating: 3.0
18. Jenny M.
The Hotel St Marie, it has a great location if you want to hit Bourbon Street and not sleep next to the noise.  The hotel is beautiful but dated, beds were so so, the coverlet was pretty old and worn, my husband wouldn't actually allow it too be on the bed.  The nighttime staff was really friendly and helpful, the daytime staff just okay.  The gentleman who checked us out needed an attitude adjustment or just a reminder that he does work in the tourist industry which means just a simple thank you would be okay.  Without dumb tourists like me, he wouldn't have a job.  If you are looking for a hotel to hang out in then this is not your place, but if you just need a place to crash then you will do okay here.  I would recommend splurging for the room with a balcony or two beds.  The king/queen deluxe was very small and almost too "European/boutique" no room to move.  But who knows maybe we just drew the bad straw this visit.

Oh, the courtyard was lovely and the pool was small but cute, prior reviews state it didn't look that clean, I didn't go swimming because it really wasn't warm enough but it looked fine.

29/10/10 | Link | Rating: 3.0
19. Chrissy P.
I wasnt expecting too much for the price, but it wasn't all bad. The room was clean, and the bed wasn't too bad at all, plus the location is awesome. The front desk staff seemed kind of bothered when asked questions, but were not out right rude.

The breakfast was terrible, not fresh, and not worth even checking out- but what can you expect when it is complementary? I would do it again for the purpose of my stay, but if this were a business trip, I would have been mad!

30/12/09 | Link | Rating: 3.0
20. Janine K.
I wasn't fond of the girl at the front desk when we checked in...it seemed as though she didn't want to be at work that night, then the next morning the maid left our pillows on the ground after cleaning are room...besides that, the place was A-ok.  I will definitely consider staying there again.  The location is decent...very close to Bourbon Street and yes, we could hear the noise but it wasn't so bad that it prevented us from falling asleep.  The rooms in the main building are better than the other building so I would recommend requesting a room in that building.  Our friends stayed in the other building and had to climb 19 stairs to get to their room... a bit much after a night out drinking on Bourbon Street.  Other than that... all was good in this place.  The continental breakfast is free so yes, it's not much but it's good enough to start your day.  Who eats three meals on vacation anyway?!

18/04/11 | Link | Rating: 4.0
21. Jillian M.
location is fantastic and the staff is so friendly. i was very displeased w the establishment all together. the carpet is old and moldy w bad water stains. The tv( we were not there to watch tv) was extremely small and very old just like everything in the hotel. The bathroom had one very thin slatted door. for the price guest pay i would think they could afford a few updates.

17/07/12 | Link | Rating: 3.0
22. Kim A.
Place was nice, but the first morning we were woken up by a carpenter fixing the room next door at 8:00am. Then the parties at night were so loud we couldn't sleep. Complaining did no good, since the staff seemed to think I should just stay up all night and deal with it. What I didn't get, was that the hotel is a block away from all the night action. Why not go there and act like fools? So if you are 21, this is the hotel for you. All others might want to find something more agreeable.

05/04/13 | Link | Rating: 2.0
23. Audrey L.
Great location. Clean rooms.

Service was so-so. The people at the front desk are hit or miss. The breakfast that is included was not great (half-baked pastries freshly unwrapped from their Costco boxes, and some cereal boxes).

So, in summary, good place to stay in the French Quarter if you're just looking for somewhere with a great location and clean rooms but little to no charm and service (without a smile).

01/11/09 | Link | Rating: 3.0
24. Sara W.
Stayed at the Hotel St. Marie with two girlfriends over the weekend.  Here's the skinny:

The Good
* Location!  Location!  Location!  The St. Marie is only one block off Bourbon - perfect stumbling distance, but still far enough that you don't get the noise.
* Our double/double room was spacious and the bathroom set up was very efficient.  The bathroom contained the usual suspects, but there was also an additional vanity area right outside the bathroom - across from the closet.  Great when you've got 3 girls trying to get ready at the same time!  Mirror space is crucial!
* The A/C in the rooms worked great.  Nothing like a cool hotel room after walking around the Quarter in the hellish heat.
* Hotel staff was friendly, especially the valet guys.
* The courtyard was small, but precious.
* Great value at around $165 a night after parking and taxes - plus free breakfast of croissants, fruit, and coffee.

The Bad
* TERRIBLE water pressure in the shower.  It took forever to wash off all that Bourbon Street funk.
* The rooms are quite dated.  The lobby area and other common areas are nice enough, but the rooms could really use a sprucing up.  Peeling wallpaper, stained furniture, dated linens - some with stains...  It's time for a refurbishment.
* Way too few pool chairs.  I only counted two lounge chairs.  I know the pool is small, but this place really needs more chairs.

The Ugly
* While the common areas of the hotel were nice and clean, our room wasn't clean enough.  Good thing my friend brought Clorox wipes!  The dresser had some sticky spots on it and there was a 'public' hair on the toilet... if you know what I mean.  Now I'm willing to sacrifice a little cleanliness for a really great deal, but if you're a super germophobe, you might want to shack up elsewhere.  They also never cleaned our room when we left it Saturday morning.  They only came by to see if we needed towels.  Not quite up to snuff if you ask me.

Overall - I'd stay here again because it's a great value and I always prefer a cute boutique hotel with loads of character to a boring chain.  Not my favorite in the French Quarter (that's a tossup between Place D'armes and the Omni Royal Orleans) but it got the job done.

03/08/09 | Link | Rating: 3.0
25. Nancy R.
It was fine!  Great location in the French quarter, quiet rooms, comfy beds.  A teeny tiny bit dated (like the elevator lobby is a little jacked up), and kind of small tv's but for what we paid, we were pretty happy. The ONLY thing was that we had issues with our door locking.  We called to get it fixed and of course, it locked by the time the guy got there but he was nice enough.  Next day same thing but the guy at the front desk, acted like we were making it up and moved soooooooo slow.  It never got resolved and we just had to keep fiddling with it until it worked as the guy that works days was always there and we didn't want to deal with his attitude.

09/02/12 | Link | Rating: 3.0
26. Geoff C.
Carpeting that is old and in need of a cleaning. Only one very slow elevator and no stairways nearby, is there no Fire Code in Louisiana? A Shower that will not drain, lightbulbs out in the room, beds that are rock hard and pillows that stink. Yes it it close to Bourbon St., and i guess if you spend your entire time here drunk it's no problem. If this is what a 4 star hotel in NOLA is like we wont be coming back.

27/12/11 | Link | Rating: 2.0
27. Jacy E.
I gave this hotel a 5 star rating but not in the context of it being an actual 5 star hotel. I looked online everywhere for a really good deal, and found this place after a while. At first glance, the price for a room is a typical NO price, however if you pay upfront (with non refundable option) you can snag this place for a really good deal. The hotel is gorgeously decorated, with a historic and cultured feel. If you like the smell of brand new hotel then you would probably complain, but that does not mean that the Hotel St. Marie smells in any way! It just smells like a building that has history and years behind it (which I loved!) the staff was friendly and very helpful, the location is AMAZING because it is in the heart of the French Quarter but a block away from the noisy commotion of Bourbon Street. The bar, restaurant and cafe which connect with the hotel (separately owned) are so good! Honestly, we tried many restaurants and none compared to the Cafe Conti food. Every morning we got the lox smoked salmon and bagel for breakfast because it was the best thing ever! You may think the prices seem a little much, but when you look at the serving size it feeds easily two people comfortably. The bar was also amazing, the bartenders were so friendly and obliging. I would definitely stay here again without a doubt.

28/04/13 | Link | Rating: 5.0
28. Mary C.
Absolutely love this quaint hotel. The staff is friendly and super accommodating.  The rates are low and it's just far enough away from Bourbon St to allow you to actually sleep if you so decide.

They rooms are small and be prepared for a slatted thin door separating the bathroom from the room. Better be super comfy with whomever you're bunking with!

21/10/10 | Link | Rating: 4.0
29. Amanda F.
I really enjoyed staying here.  They were very nice and the rooms were clean and neat.  Since it is the older buildings in the French Quarter, there is no fridge or microwave in the room as is in most commercialized hotels. There is a beautiful pool and nice courtyard.  They also have valet parking.  There is a nice cafe downstairs along with a dining room and bar area connected to the hotel.  It is right near Bourban Street and is close to some nice clubs with live bands.  We walked just down the street a short distance and found all the happenings that go on at night :)  So it was easy and fast to get back to the hotel.

19/07/12 | Link | Rating: 4.0
30. Lisa B.
Hotel was great. A/c was excellent considering we went the hottest time of year.  Would definitely stay here again. We were in the old part which is supposedly haunted no ghosts yet with two more nights to go.  Late review stayed here july 15-19

19/08/12 | Link | Rating: 4.0
31. Caroline C.
Great place to stay near Bourbon St. except the bathroom had no fan and no lock on the door.

15/07/12 | Link | Rating: 4.0
32. vero s.
Stayed here this past weekend for a bachelorette party. I was in New Orleans for the first time and had no idea about location or anything, and this place worked out perfectly. Coming in from the airport we drove through some sketchy areas so I was a little worried, but once we got to the hotel the location was absolutely perfect. It's right off of Bourbon St. so you can stumble in and out of the madness but not necessarily have it keeping you up at all hours of the night. Plus, the horse-mounted cops take their breaks across the street. If you are so inclined (and very drunk and very persistent) they may let you sit on the horses. Don't do it without asking though because you will go to jail.

The hotel is very cute and the exterior was getting painted when we were there so it should look even better in the near future. Rooms were big and clean enough. Bed linens could be updated but hey, you're not going to be sleeping much anyway. Some balconies are larger than others. We got a small one so make sure to ask if you have a preference. I think the larger ones are shared between two rooms though. The courtyard is small but precious. I never woke up in time to try the breakfast, but it's still nice that it's included.

Besides the location, the best part about this hotel is the staff. They were polite and super informative. All their recommendations were great. I thought I heard the nighttime guy allude to the fact that he is a vampire and now that I read the other reviews I guess he did. I believe he said, "I don't play with my food" in reference to me. I couldn't trust myself after so many Hurricanes (a local drink you will become too familiar with) so I didn't ask questions but now that I know I will definitely quiz him next time I go. Ha! Awesome. All the more reason for you to stay here.

07/09/10 | Link | Rating: 4.0
33. samantha t.
Hotel St. Marie was decent, with the perfect location. The hotel seems to be a very popular place, as all the rooms were filled. It was close enough to Bourbon St. that we didn't have to worry about wandering around late at night, and far enough away that we weren't kept up by all the noise late at night. The room was definitely a shock from what I'm used to, very dated. The comforters we're gross , and I'd definitely bring slippers to walk around the room in. And the keys to get into the room are ACTUAL KEYS (at first I was thinking I should put it on my necklace as an accessory.) The staff is overly friendly and nice. The price was reasonable, about 200$ a night for Friday and Saturday, but Sunday it dropped down to 80$.

Overall, I thought it was a cute hotel and loved the architecture. The outside area with the pool is absolutely beautiful late at night.

For a heads up, I'd skip their breakfast and head down to Cafe du Monde.

03/11/10 | Link | Rating: 3.0
34. Lindsey F.
After reading other reviews I was prepared for dirty carpets and smelly rooms.  Luckily, I was proven wrong.  I felt fine walking barefoot in the room and it was very clean.  The bathroom could have been cleaner our first night, but a little water and a towel helped clear off the spotty sink area.

This hotel is perfect for Bourbon partying.  We were literally around the corner, but far enough away that we did not hear anything in our room.  

The beds were rock hard and the pillow was super thin- E kept rolling into the middle of the bed.  

OH- and for some reason they charge $20 per extra person in the room over 2 people.  We managed to get around that with some sneakiness, but when you check in, don't tell them you have more than 2!

06/01/11 | Link | Rating: 3.0
35. Joy R.
For my first visit to New Orleans I was pretty impressed! The staff was very helpful a nice and the location was great! Right off of Bourbon Street in the French Quarter! If you're a first timer, its great to get a real New Orleans experience! The street partying an not far from the Market Place. The room wasn't exactly what we expected, although it wasn't bad at all. Our shower didn't drain well, and the temperature in the room was a little difficult to regulate. But those were the only issues. I personally enjoyed the vintage vibe and decor. Overall it was a nice experience. I would stay there again! :)

11/07/12 | Link | Rating: 4.0
36. Alex Z.
This is a great hotel for the price and location. If you want to enjoy the heart of the French Quarter, this is a great hotel to stay at. You're a quick walk from every corner of the district, and far enough to avoid all the commotion in the late hours.

There is no negative worth mentioning. It's not a five-star hotel. Hell, it's not even a four-star hotel, but they do it right with a cozy decor and proper amenities. You don't visit New Orleans for the hotel. Even so, the hostess knew great places to check out, and they catered to my every need.

The rates are quite reasonable (under a $100 a night) given the time and duration of your stay. Well worth it.

06/03/11 | Link | Rating: 4.0
37. jessica L.
I absolutely loved our room. My brother and I were on a road trip from Oregon to Florida, and had planned to stop in NOLA on a Thursday night. The hotel gives you an option to have a room with a balcony overlooking Bourbon street- I'm SUPER glad that we didn't take that option, because we would have gotten no sleep whatsoever. The rooms all have a balcony and ours looked over the pool- which was absolutely gorgeous. The rooms were really clean. The shower made annoying noise- a high pitched squealing one. The secret is to not pull up the shower latch all the way- just halfway up, so that you have half the water coming from the shower head and half from the faucet.

The room was a little cold when we first went in- so we kept it that way until we got back from touring the French Quarter, but turned down the air conditioning when we went to sleep, which made all the difference. It's nice that we weren't so close to Bourbon street that we couldn't sleep, although there were some people who came in late and made a LOT of noise in the hallway- and the doors are definitely not thick enough to keep that out. Staff was friendly, our valets were always great, and the front desk was nice enough, but I place more importance on the quality of the room than on the staff, although that's always nice too. Price I think is pricey compared to other places, but given its location, convenience, and cleanliness (and it was really pretty), it was worth it. We paid $89 per night ($100 with taxes), but definitely worth it, and I'd stay there again.

29/07/11 | Link | Rating: 5.0
38. Jessica M.
The location of this hotel is incredible. About 10 steps from Bourbon which makes it close to the action, but far enough that is stays quiet. The hotel is old and supposedly haunted, but we saw no such proof of that. The hotel staff was hit or miss....some were incredibly friendly and accommodating, others were terribly rude....but that's NOLA for you.

The one thing I HATED about this hotel was the beds. Hard as rocks, terrible flat pillows and the thinnest blanket in the world. Felt like sleeping on a board with only a sheet. I froze. I even asked for an extra blanket and still froze. If you are going to charge $300 a night, get some decent linens people. Luckily I was drunk enough to sleep anyways, but not comfortably.

03/01/11 | Link | Rating: 3.0
39. Kellysue H.
Loved our stay. The price was amazing for a large very clean room with a HUGE balcony over looking the street. The bar and food are great as well

11/11/12 | Link | Rating: 4.0
40. Brittany M.
Got a double bed room for only $58 night during the middle of the week. Valet parking was $25ish a day, too. Wi-fi and cable included. The bed wasn't too comfortable, but it was no big deal. Everything was really cool and very vintage.

The main downside was that the pool was SUPER NASTY and covered in visible slime. We didn't complain because we were only staying one more day when we realized this, but after walking around in the sunny French Quarter we were really looking forward to a dip.

I wouldn't put too much stock in the continental breakfast, either. They were out of most things by 9 a.m. and breakfast was supposed to be offered from 6a-10a.

All in all, I'd highly recommend it on nights when it's less than $100. I'd choose this over any chain hotel any day.

22/05/09 | Link | Rating: 4.0
41. Peter D.
Plenty of character in the suite we stayed in, but the fact it was ground floor and my windows were next to a main party street made noise a big issue.

I thought the one wall of the room being exposed brick was pretty neat and the old furniture they used had character. Not sure how i felt about all the knick knacks behind glass but it added to the feel i guess.

01/10/11 | Link | Rating: 4.0
42. Cub M.
We stayed at St Marie A. one year, & it was an okay stay.  The prices have gotten a little expensive, & the service has declined a bit, but in a pinch, it's a decent stay

23/02/13 | Link | Rating: 3.0
43. Kate L.
My husband and I, along with some of our wedding party, stayed here for our destination wedding this New Year's Eve.  
Overall it was a nice place, with a great location in the French Quarter.  Although it's only a block from Bourbon Street, you can easily find peace, away from the noise and crowds.  We had a balcony room on the courtyard side, as all the street side ones were booked.  
The bar and restaurant were excellent.  I particularly enjoyed the Mint Juleps and Rabbit Cassoulet.
The staff were very helpful and accommodating.
My only two complaints are that one, the beds were quite uncomfortable.  I usually have no problem sleeping when traveling, but I (and my husband) tossed and turned every night.  The second, which may not be fixable since it's a historic building, is that the walls are paper-thin.  We could hear our neighbors chatting (in normal tones) as they went to their rooms, as clearly as if they were IN our room.
At the end of the week, we agreed that although this place was fair, when we return we'll search for a hotel that at least has more comfortable beds.

09/01/13 | Link | Rating: 3.0
44. Mollie G.
DO NOT STAY HERE. This hotel is horribly overpriced. I booked 3 nights over Valentines Day weekend and when I checked in, the place reeks of smoke and mildew, the sheets were dirty and smelled bad, and the service was very poor. They also didn't have a comforter on the bed, it was just 2 small sheets, and when i asked for a real bedspread, they brought me 2 small crochet blankets. The tv made a weird and loud clicking noise.  The bathroom looked like something you get at a seedy motel. But the worst part is there is virtually no sound barrier between your rooms, so I spent 3 nights wide awake listening to my neighbors either yell and fight, or fall asleep with their tv blaring and booming. Three sleepless awful nights. The loud madness of Bourbon Street was easier to endure than the racket the hotel offered.When I asked the front desk to help with the problem, they gave me attitude and did nothing. I paid over $1000 for 3 nights at a pathetic excuse for a "boutique hotel".  I couldn't be more regretful. I hate this place.

17/02/14 | Link | Rating: 1.0
45. J B.
Booked this hotel for my friends because they wanted a suite. This hotel only had 2 suites. They checked in on a Thurs and from 1pm on they were told to come back in an hour, every hour they came back. Can someone explain to me why the most expensive room in the hotel isn't cleaned first???

Check in is at 3p, 4pm rolled around and still they were told to come back in 15mins.
4:15p, came and they were told come back in 5min. 4:25pm came the girl got completely nasty with my friends husband a Doctor.

Now mind you I sat in the lobby at one of the chairs with the round table in the center and I watched one group of guest after another come in and I watched these two women at the counter show complete unprofessional behavior to everyone they encountered. Seriously I'm not joking. I actually watched one of the front desk women hand someone keys to a room who was waiting for 4 hours (he yelled) for his room and 10mins later he comes back and tells the lady, someone is in that room. She rolled her eyes and snatched the keys out of his hands. I can't begin to explain how mortified I was booking this room for my friends who just wanted to land and take a nap, after watching one incident after another.

After the woman at the desk snapped at my friend we sat by the pool area to blow off some steam and to wait another 5 mins like we were told. I saw a man walk by on a mission and I stopped him and asked if he was the manager. He was, thank god. I told him that I booked the room and that my friends have been here for hours trying to get into their room. And on top of that instead of the staff being pleasant and calming people, their attitudes were setting everyone they encountered off. He immediately got someone to clean the suite, and my friends got in around 5:40p, and yes he comp'd them a cheap bottle of champagne and apologized a lot.

The suite was nice size for NOLA, and as clean as it could be for a 100 year old hotel, but the pool was down right grossly filthy every day that I came to meet up with our friends. Who's room entrance door was from the pool area not inside the hotel hallway. A small tree also got blown over in the court yard the second day, and there it laid for the rest of the week, it was never removed or tied back into place. Also the entire hotel and room smelled unpleasant. I know the hotels are old, but airfreshner should be able to solve this problem I would imagine.

I am heartly sorry for booking this hotel for my friends, and want to be clear to anyone else that I and my friends would never use this hotel again.

I stayed at the Le Marais Hotel which was great, but they don't have suites that are big like St. Marie, which is why I booked this place for my friend, but she even said, she'd rather go for my smaller room hotel then this place ever again.

Perhaps with a better staff this place might do better. The manager seems to care about what was going on, but the staff definitely didn't.

I gave 2 stars only for the location of the hotel in the french quarter and the suite was as advertised.

30/11/11 | Link | Rating: 2.0
46. Sonia R.
Great location, affordable, nice balconies. Wasn't very clean.

05/08/13 | Link | Rating: 3.0
47. Kevin S.
Well, after our stay here last year I gave this place a 3 star but after this year I have to bump it up to a 4. Of course it is still a old hotel and there is still some signs of age they have made good amounts of improvements. It is really getting itself back to what it was before when me and my wife first stayed there, which makes me a real happy panda.

23/07/13 | Link | Rating: 4.0
48. Mered P.
Haven't had the pleasure of staying here yet, but ducked in off the street to ask the concierge for last-minute dinner recommendations and these folks really came through for us. Super friendly, knowledgeable, and all class all the way. Would stay here in a heartbeat.

23/06/13 | Link | Rating: 5.0
49. Camille R.
This hotel is at the corner of Toulouse and Bourbon. If you know anything about NOLA, you know about Bourbon St. It sucks.

We lucked out and got a room facing the interior - balcony with pool view. Thank goodness for that one. The room was a good size for four gals.

My only problem was the french door that separated the bathroom and room. When you had to drop a deuce, everyone knew about it.

10/02/12 | Link | Rating: 4.0
50. Laura R.
Location is great! Half a block to Bourbon Street. You can sit on your street side balcony and listen to the revelry. Price was on par with others, slightly cheaper. Only downside was the balcony we had was teeny tiny. Two chairs fit and that was it. Knees to railing. Had a cute courtyard out back. Most of the hotel staff were friendly, especially the blonde guy at night.

27/03/14 | Link | Rating: 4.0
51. Kimberly S.
This place is for you if:
1) You want to be in the heart of it all in New Orleans.  It's just feet from Bourbon street, but is off the traffic/tourist path.    
2) Your main reason for being in NOLA is to have a good time out at bars, shopping and restaurants.  This is not the type of hotel to hang out in, unless it's drinking in the courtyard.  It's a place to lay your head.
3) You're not spending a lot of time in your room.  They are outdated with televisions that even my grandmother would be embarrassed to own.  

This place isn't for you if:
1) You have bathroom stage fright.  There aren't real doors on the bathrooms, but more like deck screen doors.  I tested with a whisper, and someone from the bedroom answered, "what?"
2) You have back problems.  The beds are hard and old, and the pillows are nothing to write home about.
3) You're seriously afraid of paranormal activity.  This place has a long history of being one of the most active paranormal places in New Orleans.

I found it to be great, and for the price was the perfect place for us to crash after a long, and fun, night out on the town!  I hope the remnants from our Cafe Du Monde 5am adventure are still lingering on the sidewalks.

07/03/12 | Link | Rating: 3.0
52. Yuri H.
The Hotel St Marie is an absolute New Orleans classic delight - conveniently located on Touluose, a half block off Bourbon with that wonderful iron work on balconies.! It has been years (too many) since we were guests and we found the experience to be superb! From the staff greeting you at curbside with a smile to a very professional & helpful, accommodating  reception desk staff (Special thanks to Jenn & her buddies). The bellmen (Thanks Keenan!) were super, not only in getting us to our great room but informative, updating us on current "stuff" in New Orleans. We had breakfast in the very nice private courtyard in an unpaced, New Orleans kind of way (Warning: The portions are not only tasty but are HUGE!). There is also a hotel bar frequented by "interesting" people and tended by touchy bartenders that rotate but seem to share the same dispositions. Do try the appetizers at the bar we especially recommend the alligator sausage which is juicy, tasty and a little spicy. In the mornings there is a coffee, croissant, rolls beignet shop in the hotel with FRESH offerings! To sum up, the property is classic old New Orleans but the staff as always is what makes the property a must come back type!

11/10/14 | Link | Rating: 5.0
53. Brant H.
This was the worst hotel I've ever been in, especially for the price.  The website and reviews led me to believe that I was booking a quaint, comfortable, little b&b style hotel.  I booked a deluxe king room, which was confirmed via Expedia.com (another mistake).

The first signs of trouble when we checked in were the dingy lobby and the fact that every guest seemed drunk out of his mind (it's half a block from Bourbon Street, but it was only about 5 pm).  I immediately began to sense that this was an overpriced flop house.

After checking in, we were escorted through a warren of dark hallways and through the entrance to a parking garage to an annex building, where we were shown into a room which, had it been properly maintained and furnished, might have been very charming.  But.....  The bed consisted of a queen-size which was so bad that you could see the shape of the springs, and you could feel them, too.  The mattress groaned when we pressed on it.  The pillows were prison quality.  The carpet was filthy.  The drapes looked like they hadn't been replaced since the 40s.

When I demanded to be moved, the check-in clerk told me that if I booked a deluxe king then it would either be confirmed as a king or a queen - there were no guarantees that you would get a king.  I declared that this was b.s., and showed him my confirmation email.  At this point, the check in clerk (Carl, who will forever occupy a special place in my personal Ninth Circle of Hell for service employees) became surly and defensive, screaming at me that I had "to show respect to get respect."  

Nevertheless, Carl eventually moved us to a room on the top floor.  This one had a king bed, but the mattress was only of marginally better quality.  Everything else was worse.  The room was tiny and reeked of bleach.  It only had a tiny dormer window which was sealed shut.  The bathroom had no vent and, to top it all off, only a slatted French door separated it from the bedroom.  The towels and washcloths were stained with black streaks of ... something.  The television was a model that I hadn't seen since the 90s.

My wife and I did not sleep a wink during the night.  The walls were thin, and people shouted and slammed doors into the wee hours of the morning.

We moved to another hotel in the morning.  The last insult was being told that our second and third nights were not going to be refunded.

UPDATE:  After sending a strongly-worded letter to Expedia and the manager of the St. Marie, we have been promised a refund for the two unused nights.

08/04/13 | Link | Rating: 1.0
54. Sara B.
Honestly, I kind of want to keep this place a secret so it does not get booked for my future visits, but I have decided to be nice and offer this review to other New Orleans travelers.  The Hotel St Marie is a wonderful hotel to rest in while taking in the amazing sights of the French Quarter and surrounding area.  First, the location is perfect, 1/2 a block from Bourbon Street, walking distance to Canal for the trolleys, walking distance to the river, walking distance to the casino, I think you get my point.  Second, the hotel is clean, which is very important to me.  And third, the hotel General Manager and staff are wonderful hosts.  

Besides those three important travel factors there are more lovely touches to consider.  The hotel has a pool, and some of the rooms overlooking the pool and patio area have lovely balconies, so you can read, eat, chat, smoke if you must, in a lovely area.  There is a great restaurant, deli, and bar located on the first floor, so when you are too tired or hung over to make it a block or two, you can easily find their dining accommodations.

They provide FREE WIFI,  and lots of heavenly air conditioning.

OK, to be a real review I have to add some things to consider.  This is the French Quarter, and as I mentioned, the hotel is 1/2 a block from Bourbon Street.  What do people in Bourbon Street often do?  Yes, they party and drink.  So, it is quite possible some of the guests can be noisy, and some of the party folk on the streets can be noisy as well.  If you are a light sleeper, or looking to not hear any night sounds, I would stay further away from the Quarter, and perhaps consider the Garden District.

My only other thought would be the hotel should consider placing light blankets in the closet, as the air conditioning can actually get too cold in the rooms.  I know you can regulate the temperature, but some of us like to sleep in a cooler room with an added blanket.  This is only a suggestion.

Will I return?  You bet your sweet bibby!

09/08/12 | Link | Rating: 4.0
55. Nellie N.
First, let me apologize for the lengthy review but I'm so happy with this place, I have to be thorough in my response.

The last week of April, I took my parents to New Orleans Jazz Fest for their 60th anniversary. In spite of having many options (Bahamas, Jamaica, etc.), their preference is only New Orleans for Jazz Fest. So while this was my tenth time to New Orleans, it was their fourth trip there. Each time previously, we have always stated at the Place d'Armes. In spite of trying to book my reservations a good 8 months in advance, The hotel was booked full. I decided to look at sister hotels and that is how I found Hotel St. Marie.

Normally, I would do lots of online research to gauge if the hotel is nice or not but rather than risk losing any chance of available rooms, I booked two rooms immediately, both facing the courtyard. Then I looked at online reviews. While the Hotel St. Marie overall reviews ranked on par with the Place d'Armes (4+), the individual comments didn't bode so well. In general, people stated that they loved the location and the restaurants but talked negatively about the beds (uncomfortable), the smells (musty) and the televisions (old, static).

Of course, being it was my parents 60th I was immediately panicked. I did not want my parents special trip to end up being their worst visit to New Orleans. At the same time, I didn't feel like I had any options because there were no more available hotels or vacation rentals. So I decided to call the hotel and talk to the General Manager, Peter Dandridge.

Peter was wonderful in first acknowledging that he was aware of some of the negative comments and assuring me that it was actually not the case. He spent no less than 1/2 hour on the phone with me describing the hotel, recent renovations, the location and, most importantly, the rooms in which we would be staying. He even went a step further and recommended a flower shop and wine business that could deliver flowers and champagne respectively to the hotel to surprise my parents.

Once at the hotel, it was everything Peter described. It was clean, stately, charming and the rooms were beautiful and quiet, especially the suite I got for my parents. The beds were very comfortable and the televisions were new, high definition with great clarity (very important for my sports and news loving parents). The courtyard was simply beautiful and the location was fantastic. The people were gracious and helpful from the front desk staff, to the bellboys to the cleaning and maintenance crews.

The first morning there, my mother, who is diabetic, suffered a crisis and I had to rush to the restaurant (Vacherie) to get some orange juice and toast. The waitress excused herself from her customers and it couldn't have been more than 3 minutes before I had what I needed and got it to my Mom. While I tried to pay, she said just come back later and take care of it, which I did. Mom recovered nicely and was able to enjoy the rest of the vacation.

So at the end of our trip, I asked Mom and Dad, what was their favorite place...the Place d'Armes or Hotel St. Marie. Hands down, it was Hotel St. Marie. I would have to agree.

See you next year....

03/06/12 | Link | Rating: 5.0
56. Dylan B.
I got a sweet deal here for a two night midweek stay in August as my girlfriend showed me around New Orleans.  She'd made sure of a stay in the French Quarter once, just so I could have the experience, and I think that is precisely the purpose of Hotel St. Marie.

First, you're 2 minutes from the hotel's front door to a Hand Grenade or something equally dangerous.  Second, you're within walking distance to all of the landmarks in the Quarter.  Third, you're within walking distance of the streetcars if you decide you want to go elsewhere!

The rooms have seen better days, though we lucked out and got one that was in great shape compared to some of the other reviews I've read.  The air conditioning was almost overpowering, and we had to request additional blankets, but in the August heat, that was hard to complain about.  Parking blows, and valet parking is expensive (like $30 a night).  Factor that into the cost of the rooms.  WiFi coverage is spotty, but you should probably be out and about anyway, right?

You're going to be staying in prime partying location here, which is obnoxious if you're trying to sleep, but far from the end of the world.  If you're staying this close to Bourbon street, you're probably going to be doing some partying yourself.  Don't stay here if some noise at 3am is going to ruin your trip.

If this hotel were anywhere but where it is, it'd lose some points to bring it in line with my appraisal as simply a decent hotel.  As it is, it's great for the experience.

10/08/12 | Link | Rating: 4.0
57. Lisa N.
Staying off the main drag was perfect for our large group. We could have had a better hotel with more modern amenities, but for the peace and quiet we received each night after partying it was a blessing. The hotel does need some renovation as when we were there, our central heating unit required repair. Overall a great location and friendly staff made this hotel better than its old beds, bathrooms and décor.

26/12/12 | Link | Rating: 3.0
58. Rima N.
Front desk staff was rude, rude, rude. Wifi was not working like we were promised- tried to call front desk for help and they were unhelpful and flat out rude.
The bell boys were friendly and the house keeper that works on Saturday was awesome.
Pool and courtyard were cute. Smoked Salmon Benedict was amazing.
I would debate not coming back because of the front desk treatment though. Especially the guy with the Mohawk.

11/07/13 | Link | Rating: 3.0
59. Jana B.
The good things:
The largest hotel room I've ever been in. In Paris they would have made four rooms out of this space.
Very close to the places you want to see when you are in New Orleans for the first time.
Very friendly staff.
Hotel owned parking lot.
The bad things:
Very noisy - being so close to the party area.
The hotel has certainly seen better times and needs renovation.
Expensive.

20/12/12 | Link | Rating: 3.0
60. Brandy W.
Best in the quarter for value, location, service, and easy parking!

16/01/13 | Link | Rating: 5.0
61. Ben W.
We were in a street side balcony room with 2 queens... what a great hotel! Loved every minute and really enjoyed the bar and the cafe inside the hotel...

The staff were also excellent. Booking over the phone, check in and check out were a breeze...

While parking on site ($31/day) was expensive it was convenient!

Stayed January 2012, traveled with friends

30/12/12 | Link | Rating: 5.0
62. Joy C.
Likes: convenient walking distance to most tourist attractions in the French Quarter, relatively clean room and lobby, surprisingly quiet although one block away from Bourbon street

Dislikes: slow valet parking service (about one to two guys manning the area-takes at least ten minutes to get your car), clogged tub drain, thin sheets, no breakfast, spotty complimentary wifi, one very slow elevator, only valet parking available for $28/night, front desk receptionists are not too friendly

Overall the price was reasonable (during the holiday season) for what I received. It's a great spot if you'll be spending most of the time out of your room and exploring the city.

03/01/12 | Link | Rating: 3.0
63. Vanessa R.
I stayed here with my sister a few weeks ago for a little vacation.  This place is perfectly fine.  I wouldn't say it's the best but for the price, it really can't be beat.  It's a value.  As many have pointed out, it is old but the place is clean and the staff is pleasant.  We were greeted everytime we stepped in the door and every time we went out for the evening.  It's a perfect location - a block from Bourbon Street and in the heart of the French Quarter.
The only complaint I have is the mattress - I hope the hotel reads this and they buy new ones.  I could literally feel the springs when I slept.  It wasn't comfortable by any stretch of the imagination.  But other than that small complaint, I highly recommend you take a look at this place when booking a hotel in the French Quarter.

22/05/13 | Link | Rating: 4.0
64. Kim H.
We loved our stay here. The room was spectacular and we loved the balcony view. Keep in mind the balconies are small but perfect for just getting fresh air or enjoying the view. Everyone was friendly and helpful and we were even allowed to keep our vehicle there after checkout so we could look around some more. You could hear when someone slammed their door but otherwise it was pretty quiet with no outside noises at all. We will definitely stay here on our next visit to New Orleans.

31/01/14 | Link | Rating: 5.0
65. Debbie M.
Location Location Locations- near the action but away from the noise.  We were situated perfectly in the Quarter and could walk to everything easily.  Staff was very nice- they heard we were there to celebrate our anniversary & we came back to our room and found a chilled bottle of champagne & a very nice note wishing us a wonderful visit & happy anniversary.  We had a street side balcony room which we loved and enjoyed ever night.  Were here for a week & every day we remarked that we loved the location of our hotel.  Our room was spacious & very clean, the carpet was showing it's age as was the wallpaper in the toilet/ bidet area.  The staff was helpful, but the night shift wasn't too friendly- but I am sure they get their share of "happy & not so happy drunks" that want to talk too much so they limit their cheeriness after 10 p.m.  The hotel is older & you can hear some voices in the hallways from your room if the other guests are a little loud.  My only real complaint was that the Free internet was painfully slow.  Our room was near the elevator which meant we had more activity than some of the other rooms; also the street noise was not an issue with the exception of the garbage trucks that come through at 3 a.m. But after talking to people at other hotels- that is part of staying in the Quarter and a problem even at the more modern hotels.  During my stay the garbage trucks came through on Tuesday night & Friday night.  However I would not hesitate to stay here again.

26/10/14 | Link | Rating: 4.0
66. Brandin H.
My husband and I stayed here for our honeymoon. The staff was so friendly and helpful, they truly made the week there wonderful. The main lobby of the hotel is gorgeous and has this beautiful atmosphere that fits great New Orleans. Our room was the large suite located in the second building and it was very nice. My only wishes are that the rooms be updated to reflect the charming lobby.

13/09/13 | Link | Rating: 4.0
67. Alie A.
Stayed here on a recent getaway to the Big Easy.  The location in the heart of the French Quarter couldn't be better; you're in the center of it all surrounded by the best jazz bars, restaurants and just a short walk from Jackson Square.

Like most of New Orleans, the hotel is old.  The rooms are clean but dated, however, if you're visiting Mew Orleans and spending majority of the time in watching tv in bed, you clearly need a lesson or two.

The bedroom balconies provide a great view of what's happening below and a top rated restaurant is right downstairs, including a bar as well as a caffe for quick breakfast and lunch options.  

The courtyard is serene and discreet for your morning coffee, and the staff was helpful in suggesting restaurants and daily activities throughout the city.

For the price and location, I would highly recommend Hotel St. Marie for your next trip to NOLA.

28/03/13 | Link | Rating: 4.0
68. Kim G.
This hotel is in a nice location.  The staff was great and they were very informative on where to go and helpful in getting us a cab.  Loved the fact we could park our car here.  It is a great value for the french quarter.  It is older but our room was clean and we will defiantly stay here again!

02/04/14 | Link | Rating: 4.0
69. Karen B.
I enjoyed this quiet refuge from the noise and craziness of Bourbon Street.  The building is old so there the room was a little small but it was very comfortable. Valet parking, bellhop service and check-in at the front desk were friendly and attentive.  We kept the do-not-disturb sign hung the entire visit so I can't comment on housekeeping but the room was clean when we checked in.  If you're heading to the French Quarter it's a nice place for the price.

05/10/14 | Link | Rating: 4.0
70. Eat R.
No frills hotel with great location.  Room = comfortable bed, nasty carpet, toilet had a leak and you can hear everything in the hallway.  No compliments or complaints of staff.  Nice little cafe on the main floor.  I'd give this two stars but the location is awesome, its what you are paying for.

03/03/14 | Link | Rating: 3.0
71. Loren H.
This place is extremely convenient to everything in the French Quarter, and not to far from Canal St. if you like to get out of the French Quarter. The courtyard and pool are very serene and relaxing. The security guards were very sweet.

The rooms were decent and clean but could use a little more attention, some of the furnishings were a bit worn. Most of the staff was very helpful and attentive. But I have to agree with Rima N. the guy with the mohawk could use a refresher course in customer service. He was obviously on a personal call at the front desk and didn't look to pleased that I'd interrupted to ask for change. Or maybe his pleased face involves an eye roll, and an irreverent head flick.

But him aside, I'd still recommend this place. It has balconies over looking the pool as well as the street, some of which even have chairs! And it's reasonably priced.

16/07/13 | Link | Rating: 3.0
72. Brett P.
Place is a dump.  It needs a new owner who cares.  It's dirty and overpriced.  Stay away..

04/05/14 | Link | Rating: 2.0
73. Lauren S.
First night: Noisy. No bathroom door. Sticky. Bugs. Light switch didn't work, nor did remote. Beautiful pool area. Perhaps there is a wide variety of rooms here, and we just got the crappy one.  I was also subjected to Carl's mood.
Second night: we had requested a room change and the second room was quieter, but still not lovely, and still no proper door door to the bathroom.
We decided to checkout early to go to another hotel (there are so many lovely ones in the area) and the staff didn't even ask why, guess they are used to it.

08/05/13 | Link | Rating: 2.0
74. Michelle H.
A little backstory: I was coming into town to attend Voodoo for the first time in 4 years. It was a reunion weekend of sorts for my friends and I and I was stoked. My host and best friend was in total man mode when it came to the details. Fast forward to October and he still had not made hotel arrangements. Being the control freak that I am well known to be I started searching for a hotel. Just about EVERYTHING was booked and it was slim pickens. And then he suggests the St. Marie.

I lived in NOLA for a number of years and never had the pleasure of staying in the Quarter. I have to admit it was not my first choice, just because super old hotels are creepy to me. I booked a room with a king size bed for $250/night for 3 nights. I was a little disappointed with my room. It was small and outdated.  I felt claustrophobic the whole time I was there. I did have a killer view and they get extra points for that. However, my room was the very last one on the 5th floor, next to the linens storage room, and being that it's an old hotel the walls are thin. I constantly heard the in and out of housekeeping. The bathroom was tiny and basic as well. I do have to compliment the front desk team, always extremely courteous and oozing Southern hospitality. I get that we were paying premium price due to the date, location and proximity to the Bourbon debauchery, but I would not jump up and down to stay here again. I think it was a tad overpriced for what they offer.

26/12/13 | Link | Rating: 2.0
75. Sean S.
Came here to be in the French Quarter, great location. If you are willing to over look the water stained ceilings, half assed sheetrock repairs, oddly painted walls, the archaic elevator and the peeling wallpaper then this is the place for you.  I believed that the state of disrepair would have stopped in the hallway but it is through and through here. The staff are very helpful, breakfast is good. Should you want to spend time in your hotel room and get a comfortable night's sleep..... go somewhere else......
Not sure i would come back, it is a shame because the staff is great.

20/10/13 | Link | Rating: 2.0
76. Holly W.
I am a fan of this hotel.  We have stayed here two times in two years.  We just returned from our week in NOLA and stayed here.  We arrived early ( our train into NOLA was early  ) and our room wasn't ready yet so they upgraded us to a beautiful suite.  I had originally booked a courtyard balcony room and I still got that blacony but this one was twice as big as the others! It was incredible.  We stayed in room 505 and it has two queen beds but that wasn't a problem.  It was a beautiful room. It was a little noisy because it was beside the elevator.  Not a big deal, we sleep pretty heavy. The couryard is lush and gorgeous.  The pool is beautiful.  The bar downstairs offers happy hour from 3-7 ( I think ) during the summer.  We got drinks and appetizers for pretty cheap.  The deli is great and good for a quick coffee or drink.  They held our luggage for us the last day after we checked out so we could wander around the french quarter till our train left.  This is really a great hotel for the price.  It is half a block from Burbon and pretty centrally located in the quarter.  I will be returning to Hotel St Maire on my next trip!

20/06/14 | Link | Rating: 5.0
77. Amy L.
Stayed here because I got an amazing rate as an add-on to my flight to NO. My friends and I were only planning on staying one night in the FQ, but we were able to stay here for all 4 nights of our trip for the cost of a night and a half elsewhere and purchased separately. We had a 2 queen balcony room overlooking Tolousse. Noisy, and if you need quiet sleep, ask for an interior room. The room did have some ceiling water damage in the bathroom. The bathroom was broken up with a room with the tub/toilet/sink, then a changing area outside, perfect for three ladies to "get ready". If the AC wasn't on super low the room got very humid and the carpet held moisture. It poured off and on our whole trip, so that added to the moisture issue. Beds and pillows were super comfy! No fridge in room. No iPod dock. There is a safe. Plenty of outlets. The little take out Cafe had smoothies as well as breakfast sandwiches. Their bacon was amazing! Didn't eat at the restaurant. Lastly, the staff was super friendly, nice and helpful. Best hotel staff I have encountered in a long time. Great rate on valet too. 4 stars for getting what we paid for along with a great staff. If the carpets hadn't been so moist, probably 5 stars.

05/06/14 | Link | Rating: 4.0
78. Craig P.
I absolutely adored this place! Spacious rooms, clean rooms, really nice staff (promptly attended to all our needs), great bar downstairs with great food, and best of all, you're in the heart of the French Quarter! A 45 second walk to the best of Bourbon Street. Even better, is that you don't hear any of the noise from Bourbon when trying to sleep (if you choose to do so). 5 minute walk to Acme, a must got to for Oysters, Bienville has some amazing restaurants. It's all nearby! We paid $79 +  tax per night during the week and double for the weekend. It's the cheapest and best place to stay in the French quarter! I absolutely love New Orleans and will stay here from now on

10/02/14 | Link | Rating: 5.0
79. Kari K.
While visiting my parents in Gulf Shores, my mom and I decided to take an over night to NO. Found this listing on Priceline and got a reasonable rate for being less than a block from Bourbon street. We got in to town early and were able to check in before noon. That was a plus, also was able to park early and go explore.
Room was clean and reminiscent of old world NO. Nice and quiet when returning for the night. Beautiful balcony to give that French quarter feel.
I would recommend this to anyone. And if I am lucky enough to return I will definitely stay again.

15/02/14 | Link | Rating: 4.0
80. Ivy L.
I was on a hunt to find a hotel within walking distance of Bourbon St. at a discounted rate. BINGO, found this place through Expedia and was able to book three nights the weekend before Thanksgiving at less than $100 a night. A bit of advise, if you're looking for a hotel near Bourbon St. will no parking/valet fees, forget it! Trust me, if there was, I would have sniffed it out. Some hotels were charging up to $40 a night for valet or had additional parking fees! No thank you. Self parking isn't even an option either, you'll understand when you see the super narrow streets around the French Quarter. But thankfully, Hotel St. Marie only charged $28 a night. And after my stay here, I was more than happy to pay it considering that I didn't have to worry about finding parking every day and when I needed the car, valet will bring it right to you.

This hotel definitely had the French Quarter charm. If you're looking for a ritzy-chic feel, this isn't the place for you. Not saying anything bad about Hotel St. Marie at all, but just noting that it has a class of it's own. I had a great stay and had no complaints at all. Yes, the walls are a tad bit thinner and the doors slams louder than I would have liked, but other than that, I had zero disturbances. We slept soundly and had no issues.

Best of all, it's a block away from Bourbon Street! I was concerned about the noise level from the busy street, but there was none. So it's a perfect distance from Bourbon street! Can't wait to come back.

27/12/13 | Link | Rating: 4.0
81. Noble L.
this is an older hotel that has been very well-maintained and upgraded through the years. it's not one of the huge resort hotels. I really enjoyed my stay there. The staff were friendly and helpful with any questions. they have a courtyard with a small pool, a restaurant, bar and deli. when concierge found out it was my first time in New Orleans he had a complementary bottle of champagne sent to my room. The hotel entrance is less than a block off Bourbon Street. right in the heart of the French quarter. you're walking distance from all the great bars restaurants and sightseeing. highly recommend I stay here.

03/09/14 | Link | Rating: 4.0
82. David B.
This hotel was exceptional for the price.  Yes, the rooms are a bit older, but everything worked and the location was great for walking around the French Quarter.

08/06/14 | Link | Rating: 5.0
83. Carla F.
Great location in the quarter. Price is very reasonable. Room was adequate but pretty dated and felt stuffy. I will probably stay elsewhere next time in New Orleans.

31/12/13 | Link | Rating: 3.0
84. Donald W.
Beautiful hotel in a great location but.....the beds must have come from Salvation Army and the sheets were bought off of a truck at a gas station 10 years ago. It was like going to a fancy restaurant with beautiful atmosphere and horrible food. They need to understand that the basis of their business is renting a bed. Hate to say it but I would never stay here again.

13/08/14 | Link | Rating: 3.0
85. Donald P.
My family and I stayed at this hotel during Sugar Bowl week.  

FIRST: Location is perfect.  It is located on Toulouse Street just one block from Bourbon Street.  It was only a short walk to anything we were interested in doing.  

SECOND: The service was excellent.  We were always greeted by the staff with a big NOLA smile and they were always helpful.  The cleaning staff did an adequate job with our rooms.

THIRD: The rooms were tattered and needing a little refreshing.  The carpet was well used and it definitely showed it's age.  While clean, the bathrooms just had that "well used" feel to them.  They really need to freshen up their rooms.

FOURTH: We had two twin rooms and one king room.  The twin rooms were large, spacious rooms.  The king room, by comparison was tiny.  
 
FINALLY:  I would not hesitate to book rooms here again.  It is a quaint, authentic hotel located right in the middle of the French Quarter.

04/01/14 | Link | Rating: 3.0
86. Phoebus Y.
Stayed two nights here while in New Orleans.  Cheap, clean, comfortable, with nice views.  There's a pool and a small restaurant with a bar downstairs, where we had a couple of drinks, and the bartender was very sweet and welcoming.  Bourbon street is right down the block.

06/03/14 | Link | Rating: 4.0
87. Peter W.
I stayed here in 2005 about a week before Katrina hit while on a road trip with friends. I remember it being one of the nicest hotels I'd ever stayed at. The location was perfect, the staff couldn't have been friendlier and more knowledgeable and the room was beautiful. Ten years later, I'm heading back to New Orleans with my wife on a similar road trip. Given the great memories of Hotel St. Marie, I booked two nights for our stay.

Our experience was not as good as my first stay 10 years ago, but overall wasn't horrible. The location obviously hasn't changed; on the corner of Toulouse and Dauphine, a block away from Bourbon. Right in the heart of the French Quarter, I can't imagine a better location for a NOLA hotel. It's perfect and surprisingly quiet given the proximity to Bourbon Street. The hotel and rooms are starting to show some age. Nothing really bad, but definitely could use some minor maintenance. It's kind of understandable that a hotel is going to show some wear and tear given the nature of the New Orleans party atmosphere and the yearly Mardi Gras mayhem, but these are things that good management keeps up with. I also noticed a minor smell of mildew in the room, which I don't remember from the first stay. Maybe this has to do with the flooding from Katrina. The real noticeable decline was the staff. Definitely not as friendly or well-trained as the first time around. You got the feeling they were trying, but just didn't have the proper customer service skills or training; again the responsibility of good management.

Still love this hotel and city, in both cases it's the kind of magical place that can be amazing when performing at peak level. Hoping both continue to rebound.

First stay - August 2005: 5 Stars
Second stay - August 2014: 3 Stars
Combined: 4 Stars

07/09/14 | Link | Rating: 4.0
88. Gina M.
I booked this hotel for a weekend as I was supposed to be in town for a good friend's wedding. I'm at the point where I won't be able to attend the ceremony and the hotel refuses to give me a refund or any partial credit. I spoke with the manager who was rude and compromising. If there is ANY chance you will experience an emergency or some extenuating circumstance before your trip, think twice about booking this hotel!!! The management needs to be replaced ASAP if they want to continue to have business. There is zero customer service or accommodations here. Buyer beware.

12/08/14 | Link | Rating: 1.0
89. Stuart S.
Make you wear wrist bands starting the weekend before Mardi Gras (Fat Tuesday) till Wednesday the day after.  Apparently all the French Quarter hotels do this.  A mild inconvenience, but my review will be broken down below.

Location:  Pretty good proximity position to all the action nearby on bourbon street.  Hardly any action in front though, which was a bummer since we paid a lot to "upgrade" to a street front balcony.  The police set up shop on this street, so it smells like horse dung--and you need to watch where you step.

Price:  Pretty darn pricey for where it was located in our opinion.  If we had been "locals" or more familiar with the area we would not of paid such a massive premium for the balconies they have to offer.

Facility:  Very clean, well lit, security at the door and nice people at the front desk/valet.  5 out of 5 for that, no doubt!

At the end of the day this is a great hotel.  Unfortunately if it were priced 500 bucks cheaper than we paid, I would have given this place 4 stars.  If it had been 700+ less I would of given it 5 stars.  Enjoy your stay!

10/03/14 | Link | Rating: 3.0
90. N M.
My family and I stayed at the Hotel St.Marie for Mardi Gras 2014. For the price that we payed I would have expected better. Although the location is great the noise made it almost impossible to get a good nights sleep.

Another issue was housekeeping. The housekeeper would come as early as 7:30AM to clean our room. We would be sleeping and they would just walk right in. It's seemed as tho they would come that early so that they could get out of cleaning our room. Housekeeper didn't restock our shampoos/conditioners/lotions or our coffee mugs.

As for security, I don't think they were always doing their job. Our room was located across from the parking garage ,so we had to pass through the parking garage to get to the lobby. There were multiple incidences when we came out of our room and run into party goers (young college guys) peeing in the garage. (GROSS)

Lastly, the small cafe that is located downstairs had very rude staff. I had gone down about 30 minutes before they were suppose to close to get a small sandwich and the worker did not want to bother with making me food. He was already counting his cashier drawer and had a bad attitude. So basically we had to go outside of the hotel to get food.

I am in the hospitality industry and I feel that the staff at this hotel needs training. We paid over $2,000 to stay at this hotel and I firmly believe that we should have been treated better and had better service. I would never stay at this hotel again and really think for the money that this hotel makes that they should do some renovations as well.

06/03/14 | Link | Rating: 1.0
91. Shannon S.
This is a cool French Quarter Hotel that often has some really great rates.  It has some nice architectural features with a lot of NOLA charm.  I've stayed in many places of all types of quality all over the world and this place generally gives you exactly what you pay for and often more in the range of prices in the French Quarter.  

The rooms are not the most modern or best equipped but if you are planning on spending a lot of time in your room watching TV then I'm not sure why you came to New Orleans in the first place.  You really only need a place to sleep and a safe enjoyable environment in the hotel and you get all you need here.  They have an interior courtyard with a pool that is very nice and the location is far enough off Bourbon Street to get to the madness quickly and escape it when you've reached your limit.  The location is also near Canal Street and the streetcars.  Its definitely not the top tier in quality but its nowhere close to the bottom so if you want or need better then you need to pay a lot more.  For most people this hotel will meet or exceed their lodging needs while in New Orleans.

06/09/13 | Link | Rating: 3.0
92. Brit W.
Not terrible. Not good. The highlights:

- Waited for 15 minutes at the valet stand before someone came out to park our car. When paying extra for parking, you'd hope they'd, I don't know ... do their job?

- They asked if we needed a bellhop, we said yes. When the bellhop showed up, his name was Thomas, he said, "You needed a cart for just THAT?" My wrist was fractured a couple weeks back, so it's in a cast and I can't lift anything. Granted, my cast was mostly covered by my coat, but still we found it very rude that he asked that. Like it was a terrible inconvenience for him on this rather slow night. He knew it too, and realized he forfeited his tip for that snide comment, no matter how hard he tried to make up for it.

- The room smelled fairly strongly of cigarette smoke, although it said non-smoking on the door.

- There was a long blonde hair on our bed. We're both brunettes with short hair.

- The towels were still damp, as if they had been taken out of the dryer prematurely.

- The tub would not drain.

Overall, as I said, it wasn't terrible. We were just stopping by for a night so there could definitely be worse options. And right off Burbon Street, so there's that.

29/12/14 | Link | Rating: 3.0
93. Steve F.
Stayed here one night and liked the hotel very much.  In the quarter and very close to everything.  Even the casino is within wlking distance. We pay for a balcony room and were a little disapointed with what is called a balcony but over all a nice stay. Parking was at the hotel and the staff was very nice.

14/12/14 | Link | Rating: 3.0
94. Frankie L.
Our stay here was charming. The valets and bellhops were very attentive and courteous. The valet was $28 per day and that is a good price for the quarter. This included in and out privileges. Our room was ready for a 3pm checkin when we arrived, otherwise checkin is 4pm. Our room was clean and comfortable. Here is my list of pros & cons. The cons didn't really bother me but I think some people may find them helpful as this hotel may not be for everyone.

Cons: the bathroom door was only a louver door, so not the most private; and it had no lock. The front doors of the hotel rooms close automatically quite loudly for late nights. The door to the hallway was about an inch off the rug so light shown into our room.  You can hear conversations in the hallway into your room.  Poor room lighting. The only ice machine is on the first floor near valet. The carpet could have appeared fresher and drier. The room could have smelled fresher. If you get a room facing courtyard or pool, be aware that it is very high traffic area even at late hours, I saw people playing loudly in pool at 1:30am.

Pros: low price. We stayed in July for $79 plus taxes per night. Clean pool! Beautiful courtyard, lush garden, pool towels provided. Smoking allowed in courtyard. Friendly staff. Safe environment. Valet is quick to bring car out. Very plush bed! Free wifi. Thick drapery to block sun in mornings. Good central air conditioning. Ideal location at the corner of Toulouse & Dauphine. The hotel is barely 1/2 block from busy Bourbon St, we enjoyed being so close.

All in all, I would definitely stay here again. I would also recommend to my parents and that's means it's a good lodging hotel. Be sure and go the Dauphine Grocery Store around the corner for the closest sundries. I only made the cons list for the ones that really need 4 or 5 star amenities. I really liked my stay and I would say that if you want to be about 20 steps from Bourbon St and pay less than more, then consider this hotel because I found it awesome and very comfortable and safe.

26/07/14 | Link | Rating: 4.0
95. Krystal J.
I stayed here for several nights this past week. The front desk was 50/50. Some of the staff were super friendly while others were quite rude and dismissive. The ones who were helpful were absolutely wonderful. With the exception of wrongly charging me for parking when I do not have a car here. At first glance, the rooms seem cozy enough to sleep and shower but also get a good nights rest. Unfortunately the vents that blow air into the room are full of allergens (loaded with dust and quite possibly mold). I became sick since the very first morning after I stayed there. But since I have switched hotels I do in fact find that some of my symptoms have gone away. (Hence why I believe it does have to do with the ventilation systems.) Not to mention, if you are looking for a good night sleep, unless you're completely sloshed from bourbon street, do not expect to find that here. The doors slam, the walls are paper thin, you can hear the conversations from both the hallway and other rooms. (I switched up my rooms and still the same problem persisted) As for the housekeeping, they would come by as early as 8am!! Check out isn't til 11!! But they'd be very persistent and if I reminded them that checkout wasn't until then, they'd give me an attitude!! My last day here I was woken up at 730am to construction!!! It sounded like someone was sawing through the wall of my hotel room! I packed my things and checked out and they just said "I hope it wasn't too loud for you." What hotel that has guests starts construction as early at 730am with no warning?!  My last complaint is that I left an expensive pair of jeans in my hotel room by mistake. I called the hotel who then transferred me to human resources (really?!)  and they claim that nobody found them!!! I left this hotel and am staying across the street now. It's cheaper, they give you extra blankets, they're friendly, cleaner, and they are extremely accommodating in comparison. Not to mention, the checkout is at noon across the street.

24/02/15 | Link | Rating: 1.0
96. Tim K.
This hotel deserves a better rating on Yelp! It was my first time in NOLA and i think i'll be back in the same hotel.

The staff was very friendly and helpfull to all my needs. The room was very clean and the bed perfect.

I didn't used the pool but i love it. Unless the fact that the pictures make it look bigget.

The location of the hotel is perfect for somebody who's exploring NOLA for the first time. You walk around the corner to get straight to all the craziness of Bourbon st.

01/08/13 | Link | Rating: 5.0
97. Bret M.
Our room was a pit. There was dried blood stains on the pillow cases, a greasy hand print on the wall above the head board, mold on the windows and the faucet leaked all over the place when you turned on the water. The only thing that made this hotel stay worth a darn was the bar and wait staff. The front desk staff weren't friendly at all (except for Jenn). If I had the opportunity to go back, we'd stay down the street and come have dinner and drinks at St. Marie, but the room was just dirty. I tried to find another hotel the night we checked in, but everything in the Quarter was booked, so we made due.

The courtyard, food and drinks were amazing. Those were the they got three stars.

14/10/14 | Link | Rating: 3.0
98. Marisa L.
Hotel st Marie is an authentic hotel in the middle of the French quarter, a half a block from the craziness of bourbon street, yet just far enough away that you did not hear the noise. What you did hear was everyone who walked down the hall because the walls were so thin. This meant hearing every bachelor party & every time housekeeping knocked on a door.

An old hotel has a lot more character and a more romantic, warm cozy feel but then lacks some modern efficiencies like no overhead lighting, and unfortunately no real bathroom door. There were two swinging doors that lead to the sink bathroom area and another door that did not close all the way leading to the toilet and tub. Both doors were made of slatted wood so totally not soundproof and you could hear every noise and no matter who I go away with I enjoy privacy in the bathroom, there wasn't even a fan to turn on. Similarly the beds felt pretty old and a little hollow. A bathroom garbage would have been nice, the soaps and bath cream were very poor quality basically sticking to your skin.

Our room was a double and had a cute balcony which I think most of the rooms do, that was pretty overlooking the pool with palm trees. Ours had a table but only one wrought iron chair, and because the balcony door only opened on one side you could not bring a chair from the room out. The other problem with the balcony was that it had a window that looked right into the hallway so again, no privacy.

The staff was friendly and the hotel was clean and in an ideal location if you are going to hang out in the French quarter, my main complaint is the lack of privacy.

30/09/13 | Link | Rating: 2.0
99. Andre W.
Really enjoyed my stay here @ Hotel St Marie as it is a pretty sweet boutique hotel. Its located on Toulouse Street which is right off of Bourbon Street so I was right in the mix of the action.

The rooms are a decent size and bigger than some of the other hotel options in the area and for a pretty good rate. Its cool because I did not spend a whole lot of time in there and used it for freshening up and sleeping.There is a restaurant & bar downstairs known as Vacherie was pretty cool and convenient because I could use it as a launching pad to a great evening chatting it up with other hotel patrons and the very cool bartenders. There is also a parking garage in the back that cost $30 a night, but comes in handy because they do not mind towing cars in the Quarter. There is free wi-fi here as well.

Hotel staff is very friendly...always looking to help if you have any questions. I would definitely recommend Hotel St Marie if you want to stay in the French Quarter and be near all the festivities. Great service and convenient in a clean spot...what more could you ask for?

21/02/14 | Link | Rating: 4.0
100. Krista S.
Lost 1 star because the rooms needed updating and ours (218) was quite small, however, the location was GREAT, service staff was helpful and friendly, and we really only needed a convenient place to sleep off the days festivities! Who goes to NOLA and stays in their hotel the entire time??

We didn't hear noise from Bourbon but we did hear street noise each morning (we had a street balcony room.)

It was VERY convenient having a restaurant, Cafe and bar all right downstairs!

20/04/14 | Link | Rating: 4.0
101. Melissa A.
This was our first trip to New Orleans. The St. Marie made the stay just great. It is located just off of Bourbon Street. I have read many reviews that say the rooms were small, but ours was the perfect size. We stayed in a double room with a courtyard balcony (overlooking the pool instead of the street!). It was a great choice. We still had a neat little balcony, but without the noise from the street at night (again it's very close to Bourbon). The hotel is quite reasonably priced compared to others located in the same area. It's an older building like everything in the French Quarter, but the rooms were quite nice. There was some wear and tear, but it was clean and comfortable.

The hotel has a restaurant and deli/cafe inside. We ate at both and both we're delicious.

It was a great trip. We will definitely stay here again.

19/06/14 | Link | Rating: 5.0
102. Chantay X.
Looooved this hotel. Last year we stayed at a condo rental but this was so much better. The people you meet just on the elevator are awesome. Not to mention the staff. Very helpful and friendly. Though my fave definitely had to be the night time desk dude John (Jason, miss ya boo lol).

Like everyone said it's super close to Bourbon and my fave daiquiries Fat Tuesday! Rooms were comfy and a nice size. The pool was nice and having a bar/restaurant just downstairs is the best thing ever!! I will most def stay here again.

Just know though, you're gonna hear some slamming doors. Lol. I don't know why they all do that.

09/07/14 | Link | Rating: 5.0
103. Jim S.
I chose this hotel because it looked like what I thought old New Orleans should be- Overall, the hotel was just fine- older yes- but had that wonderful charming feel. My only issue was the employees that I encountered were so worn down. When I checked in, the gentleman at the desk was enjoying his Funyuns (chips) but got us checked in with very minimal conversation. I'm a concierge and a talker by trade, so I was disappointed at the lack of caring for our visit or maybe an offer of some interesting ideas.  Throughout the entire 4 day stay, coming back through and out the lobby many times- I was not greeted once by the desk or concierge. Most didn't even look up at me when I walked in.

Leaving my room early one morning, I greeted the housekeeper on our floor- I said good morning-She only spoke after I tipped her for the morning. Getting on the elevator, there was a gentleman cleaning the brass hand rails. I said hello to him- No answer whatsoever. My friend, Lively Companion, and I decided to see how long we could greet employees before someone would greet us first. Seriously, it NEVER happened.

We enjoyed the beautiful courtyard and I loved having a door that opened out to it for a nice low level of street sounds and cool breeze- Very nice.
The proximity to everything was perfect!  For some reason, they kept giving me the code to WIFI as 4 digits and it required 8, so no WIFI in the rooms.

When we were leaving the hotel, I tipped the valet a $5. for bringing down the car- He popped the trunk lid, took the $5- walked right past the luggage back into the building.
Lively Companion and I started laughing uproariously as this was a perfect ending to our stay at the hotel we now call Self Serve, St Marie.
Would I stay here again- Of course- But- Marie, girlfriend, either get some better folks or pay them a few extra coins so they will have a reason to want to come to work!!!

30/01/15 | Link | Rating: 2.0
104. Valery L.
This place is in a really cool location, and especially nice since we had a balcony room. I believe this hotel also only offers rooms with 2 double beds. Be careful when booking online through a third party though, since a "balcony room" can mean a balcony facing the courtyard (boring) or the really awesome street balconies. Luckily they were able to change our reservation so we had a street balcony, but only the first 2 of 3 nights.

This place is old, I get that, but it is a bit gross/in disrepair. Sheets/pillows with vomit were thrown right outside the door of our room (not sure if this was done by housekeeping or by another hotel patron) which was absolutely disgusting!!! The 2nd morning, our shower's faucet would not go past the cold setting and so we took cold showers. The night we changed rooms we ensured the hot water was working, only to wake up to the same issue with the shower faucet the next morning. Our showers that day were lukewarm. The front desk attendant was not apologetic beyond a quick "sorry" for each of these occurrences.

02/01/15 | Link | Rating: 2.0
105. Eri M.
My sister and I went to NOLA for the first time for her birthday/last trip before her wedding, and we stayed at the Hotel St. Marie. We paid for our stay through Expedia, as a bundled deal with our flight. The main reason we had chosen this hotel, was because of the price. My sister liked the hotel pictures and wanted to stay in the French Quarter, so we went to this hotel. I, on the other hand, had wanted to stay at a more modern hotel and not near Bourbon St. due to the stories I had heard from others about the lack of safety in the area.

Upon our arrival, the front desk was quite friendly. We arrived early, so our room was not ready. We had reserved a balcony room, overlooking the street. We thought we would be in the main building, but it turned out that we were in the older building across the garage, and without an elevator. What seemed to be a downgrade, was actually an upgrade. The rooms were older, but beautiful. There were two full size beds, with a chandelier and a large gold framed mirror facing our beds. The room had two large floor to ceiling windows that opened up to a large balcony overlooking Toulouse St. And, it had a small kitchenette area equipped with a mini fridge, coffee maker and microwave. It was really nice.

The best part about the hotel was it's LOCATION! Everything was within walking distance. We were on Toulouse and Bourbon. We could walk to all the great restaurants and had pick-up from the hotel for our tours. We even spent a couple hours at Harrah's Casino, and walked back within 15 minutes. I had originally been a little scared about staying in the French Quarter, but there is much life on Bourbon St. at night and plenty of police men standing about every couple streets. I would still be careful about going down other, less crowded streets, but it was not as bad as I thought it would be. There are cabs everywhere, and bicycle carriages, so you can always cab it back from places that are a little farther away, like Frenchmen St.

The next best thing was the service at the hotel. Everyone was friendly. One night, as we were leaving for dinner, a gentlemen at the front desk joked with us and then said he would have sparkling wine delivered to our room, if we complimented another gentleman who worked there as a joke. Thanks to these two men, Travis and Thomas, we enjoyed some sparkling wine on the balcony on a wonderful rainy afternoon the next day. Thank you!

There is also a restaurant, cafe, and bar at the hotel. We picked up a few things from the cafe before our tours and tried the bar during happy hours. The drinks were good, and the service again, polite. There always seemed to be people at the bar. The bar's étouffée was quite good for $5. We ended up buying three of those! Haha.

We went to the hotel pool one afternoon, because its over 90 degrees and humid. The pool is small, but still comfortable. There was no one when we went, so it was even better, since there only seemed to have been 3 lounge chairs.

Overall, I am extremely happy to have stayed at Hotel St. Marie, and my sister even happier. We had a great time, and would definitely recommend it to anyone looking to visit NOLA.

15/09/14 | Link | Rating: 4.0
106. Alexandra G.
Dirty, dirty, dirty! Threadbare dirty carpet, stained sheets, moldy caulk in shower, caked on build up on the shower head. I had a room on the third floor looking out onto the courtyard and the latch to the balcony was broken.

The walls were quite thin, I could hear every conversation taking place outside in the hallway from the elevator to way down past our room. And the door slamming! You could definitely keep track of your neighbor's comings and goings at all hours just by the loudness of the slamming doors.

To add insult to injury the staff was incredibly brusque about my inquiries to good local restaurants.

At least the valets were kind and prompt about bringing the car around. I also had a very nice salad and bottle of Pellegrino at the quick counter service inside Vacherie (hotel's restaurant) but not really worth the money at $16!

Location convenient to Bourbon St. and most of French Quarter, but I couldn't recommend this place at all... unless you're already used to paying a mint for sleeping in a dump.

04/12/14 | Link | Rating: 1.0
107. Daniel V.
Outrageous parking fees for hotel guests!  Poor customer service!  

did not get the room I paid for!  Room was filthy dirty! Actual dirt on window sills!   Asked for a cup of coffee at the front desk and sent to three different people!   Good customer service is , yes sir not a problem.   Instead I'm looked at like I have three heads!   Never got coffees or even an apology.  Rugs in room are filthy!

22/01/15 | Link | Rating: 1.0
108. Abigail B.
I have put off writing this review because I've been trying to resolve this.

Let's start with the positive.  The restaurant and bar are very nice and there's a great happy hour. The location is perfect and the rooms are quaint with little balconies.

My problem is I was there during a polar weather system with temperatures in the 30s and 40s.  It was so cold and my room had no heat despite asking for it to be repaired.   This was horrible and impossible to sleep. I was given extra blankets.

This was my most expensive trip to New Orleans anyway. I was paying over $250 a night for 4 nights and they did nothing for me. After much fighting they gave me $125 back which seems low.

I did like the hotel but will only go back if it's warm.

01/03/15 | Link | Rating: 3.0
109. Rick B.
It is obvious that location is the only thing keeping this hotel in business.  There was mold on the inside of the windows, power outlets didn't work and the curtains were inadequate.  

The staff was awful.  My friends were mouthed off to by the bartender.  I was treated like a drunken trouble maker and basically threatened by the front desk while completely sober.  

"Don't forget what hotel and what city you are in." Thanks, I also won't forget to stay somewhere else next time.

06/03/15 | Link | Rating: 1.0
110. Michael L.
2 stars is probably saying a lot for a hotel right off bourban street but unfortunately I can't compare to others since this is my first and most likely last time staying near bourban street.

I gave the 2 stars because it is in a great location if you want to spend your time on bourban. The side street isn't as sketchy as most the others and it is a half a block away which lets you escape but never have to travel too far to get back

The reason they on got two stars is because:
1. upon arrival checking in was very confusing. They are slow and not at all organized at the front desk.
2. My rooms smelled like feet. They gave us some ozone thing which helped a little but the only reason we didn't change rooms was bc we were in a group with 2 other rooms and wanted to stay close.
3. Room service sucks. The first night there it took them until about 4pm the next day to clean out room. Yet the morning after our last night they were knocking on the door by 930 and knocked 3 more times until checkout which was at 11.
4. I use the word clean above loosely. The bathrooms are pretty gross, just take a peak under the counter and you'll see what I mean.
5. Our friends were blessed with a roach in the bathtub  on the last morning.

Overall it was nice as far as location goes but if you want something more then just being close to bourban, and assure you there is a lot more to NO then bourban, then I suggest you look elsewhere.

25/03/15 | Link | Rating: 2.0
111. Nate Y.
Location is awesome...quiet enough to sleep when needed however 100 ft from the best intersection on bourbon street. Staff was nice and didnt bother our bachelor party and the noise we made. In the end it is still Bourbon Street so that should be expected! Clean rooms, nothing special but balcony provided some good people watching.

19/04/15 | Link | Rating: 4.0