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Hotel St. Pierre in New Orleans, LA

Hotel St. Pierre in New Orleans, LA

Specialties

Our charming hotel rooms and suites reflect our origins as Creole cottages, without sacrificing modern amenities like complimentary Wi-Fi, flat-screen televisions, and comfortable climate control.

History

Established in 1796.

The Hotel St. Pierre, listed on the National Register of Historic Places, is a collection of 18th century French Quarter Creole Cottages and Townhouses, many dating from the 1780's. The hotel includes the Gabriel Peyroux House which was erected in 1780.
The Hotel is located, in the Heart of the French Quarter, several blocks from the Legendary Birthplace of Jazz, Congo Square in Louis Armstrong Park. Congo Square, frequently called "the delivery room in the Birthplace of Jazz", was the Sunday gathering place of African Slaves, Red Indians and Creoles. The Slave dances and musical celebrations held there reflect the deepest roots of African culture expressed in the New World.
Quite appropriately, The New Orleans Jazz Museum, the first Jazz Museum in the world, opened at the Hotel in 1961. It was a success from the start! Louis Armstrong stayed at the Hotel.The hotel has, throughout its history, regularly hosted musicians, bands as well as artists and writers.

 

Company Info:

Rating: 3.46

Address: 911 Burgundy St, New Orleans, LA, 70116
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (57):

1. Alex G.
I like that this hotel is both close enough to walk to Bourbon St. but far enough removed to be nice and quiet if you want to take a break from that for a bit. The hotel was simple but adequate and the room had an old fashioned feel to it and it had no chairs. Aside from the pastries, the cereal, coffee, milk, and tea were available at all hours in the breakfast room. Also, the wifi is free but WEP protected so ask the front desk for the password.

02/07/11 | Link | Rating: 4.0
2. Laurel W.
I love this hotel. It may not be the Ritz Carlton, but it has a charm all its own. It's a little hotel a few blocks from Bourbon, and super close to other attractions. The staff here is amazing, they are super nice and were always quick to help and always had suggestions for things to do or places to see. The decorating is nice, I kind of felt like I was in an oasis or something because of the palm trees and pool. The St. Pierre isn't terribly expensive, I plan on staying here again the next time I'm in NOLA!

24/03/09 | Link | Rating: 5.0
3. Caroline M.
Loved it- was beautiful.  Had a room right on the pool as you come out of the breakfast area- Everything was perfect.  Overstayed by almost an hour- front desk called, was very nice.  Held our luggage the entire day before our flight out, and called us a cab to take us home.  rooms were super adorable- brick wall, beams on ceiling.  Great location- easy to walk everywhere.  loved bienville house also, but def. plan on coming back to st. pierre next time i'm in town.

12/05/09 | Link | Rating: 5.0
4. Jozzy J.
I will definitely be staying at Hotel St Pierre the next time I am in town!

I recently stayed during the first weekend of JazzFest and it was a great experience.  I'm probably re-stating what everyone else has said, but I really liked

- free breakfast stuff (nothing fancy but, nothing fancy needed when the 'real' eating is going to be done at the Festival and at dinner),

- a few tables set up throughout the courtyard where people would hang out throughout the night,

- a small pool if you needed to take a quick dip to cool down

- fun and helpful desk staff and security/doorman

- really easy walk to Jackson Square, the bustle of Bourbon St., etc. but in a quiet neighborhood

The rooms were clean and had everything we needed.  The price was really good (especially considering it was JazzFest weekend).  

A friend of mine was concerned that we might be getting a bit close to a rougher neighborhood but I never had any cause for concern in the 5 nights we were there (and we were two women walking alone).  

All-in-all, looking forward to my next stay!

18/05/10 | Link | Rating: 5.0
5. KevinaFaye J.
I stayed last weekend and enjoyed my stay. The rooms are OK. Staff friendly. This is not a fine hotel by any means but location is great and I didn't see any cock roaches so this was good!  Overall, on the pricey side for what you got but it was Halloween weekend so everyone raises the prices. I would stay there again.

05/11/10 | Link | Rating: 4.0
6. Joel B.
This place is very cute, very old, and the people were very friendly and helpful. We got a package deal from Expedia including flight and hotel which, I think they put us in the lowest end rooms they had. Not too bad but quite rough around the edges, no chairs in the room, tiny room, light switch was a galvanized switch box and conduit (like a warehouse), and the drawers on the chest of drawers were falling off and some handles missing. Location was pretty good. It wasn't great but tolerable. Be sure to get the most renovated rooms they have and you should be OK. Lack of any chairs in the room was more of a drawback that I thought it would be - stand up or lay down only.

15/11/10 | Link | Rating: 2.0
7. Faith H.
If you are coming the French Quarter this is a great place to stay.  Yes it is a older hotel but the rooms are clean the staff is great.  It is walking distance from pretty much everything around.  We will definatley be back here on our next trip to New Orleans.  Oh and the court yards are really nice.

19/03/11 | Link | Rating: 4.0
8. Rainey S.
Nice little hotel...far enough off Bourbon to actually be able to unwind...but close enough to stumble home after ummmm...you know.  :-)

The rooms are historic and the grounds are gorgeous.  It's not the Ritz, so don't expect it.  Stay here to get a feel for what New Orleans is all about.  If you want posh rooms and to be cow-towed too, there are nice big chain hotels all over the place.  But if you want to feel the city...do yourself a favor and stay in a little hotel like the St. Pierre.  It's affordable and you are helping the locals get back on their feet.

27/02/08 | Link | Rating: 5.0
9. Eunice F.
i don't see how this hotel got any good reviews! this was the worse hotel experience ever!  definitely not worth the money we spent!  we only chose it because we thought it was close to the mahalia jackson theater... and it wasn't.  the theater entrance was on the other side... and not the side closest to the hotel.

this hotel rooms are small....the bed was old, creeky, and saggy in the middle and the walls are thin...  i know the area is loud in general but  i could hear the loud teenagers in the 2 rooms next to us talk all night. i could hear the conversations word for word on both sides of the walls... it was horrible!

management was rude to me when i complained about the noise and pretty much told me i didn't complain in time... i originally booked to stay there 2 nights... but after the first night i wanted to cancel the 2nd night and just leave... BUT... the hotel wouldn't give me a refund!  all they could do is offer me a different room.... which ended up being even SMALLER... the ceilings were so low, my husband hit his head a few times just trying to walk around in the room.... i felt like they stuck us in the servant quarters as payback... it was so bad we almost laughed about it... i've never seen hotel room so small!!  it was riduculous!  we totally overpaid to stay at this piece of crap hotel... we paid over $100 a night... a total waste!

i would never recommend this horrible place to anyone! it was a total waste of money and it totally ruined our whole weekend trip out there!  i was more than just disappointed... the hotel and the way they treated us was horrible!!

11/10/10 | Link | Rating: 1.0
10. Shayna N.
Hotel St Pierre is a perfect little hotel on the other side of the Quarter away from the Bourbon street mess and the throngs of tourists near Canal Street.  But sitll a close jaunt to the bars and parties on Frenchman street or Bourbon St and the touristy side of the Quarter if that's more your speed.

We paid $50 a night for a tiny little room holding 2 twin beds that opened up to a beautiful brick courtyard.  There are larger rooms too and they're all really reasonably priced, but i'm sure rates go up for special events, mardi gras and jazz fest.  Check their website for internet deals and specials.  The rooms are clean and cozy with lots of charm. They serve a free continental breakfast every morning til 11am and the staff is super friendly.

I would definitely stay again.

25/12/08 | Link | Rating: 4.0
11. Holladay P.
There are definite reasons to like this hotel. It's locally owned, a good location, the grounds were pretty, and the rates were reasonable for the area. However, I found my stay at the St. Pierre to be much less enjoyable than what I'd hoped, especially given the good reviews here.

The rate supposedly included free parking in their lot, but upon arrival I was told that the lot was full and there would be no space for my car at any point during my stay. When I asked what the alternate options were, the clerk informed me that there were two garages a few blocks away, which apparently charged $25 a day. Um, no. Strike one.

After wrangling our bags to the room (no offer of help forthcoming) and MacGyvering a parking space down the street (I live in Brooklyn, at least I can parallel park like damn), we were able to sit back and survey the room. Pfffffff was the noise of the air going out of my vacation balloon.

The room was tiny and oddly proportioned, and badly in need of repainting. The bed was concave in the middle and mysteriously narrower than a regular double, which caused my boyfriend and me to wake up every few hours squished together in a heap. The bathroom reeked of mildew, though I couldn't find the source, and the mini shampoo had already been used. Heat was provided by a rickety old A/C window unit that had no thermostat, so the room was either too hot or too cold. We could hear every word of our neighbor's television and conversation, as well as smell the cigarettes they were not supposed to be smoking. Finally, the advertised 'continental breakfast' that came with the rate included options of weak coffee, dry cereal in a tub, and stale donut. Add to this the not free parking = not a good deal for the $75 per night we paid.

Believe me, I am all for local color, and I know Nola dishes out its share of decrepitude, but this hotel just made me majorly depressed. If you are considering it, don't stay here unless the rate is $50 or less per night. There are better options in the same range-- even Lamothe House is nicer than this, really.

03/01/10 | Link | Rating: 2.0
12. Juleigh J.
I liked this hotel. The location was great, within walking distance to everywhere my friend and I wanted to go without being so close to Bourbon St to be annoying. The employees were really nice and the price was great. The room was old and kind of run down and the bathroom was tiny. Our remote control didn't work and even though we asked the front desk to bring us a new one we never got it. This didn't bother me too much because who wants to spend their vacation watching TV? I liked the courtyard areas and continental breakfast (even though I never got up early enough to get it myself, my friend brought it back to me). Would definitely stay here again!

12/01/12 | Link | Rating: 3.0
13. Catherine C.
Again, not sure how this place has any good reviews. We landed in nola around 1 am and got to this hotel around 1:30 am and IMMEDIATELY booked another hotel after walking into the room.

The room was filthy, and our door did not close properly.Our main concern was that we ( three young ladies) did not feel safe. When we tried to speak with the manager the 'next' morning before checking out so that he could address our problems, he refused to meet with us. I had to speak to him through the phone in the lobby because supposedly he was at the airport. I asked if there was another manager or supervisor that we could speak to and he said no. All i wanted to do was walk show him the problems in the room so that we could at least get a a refund for one of the three nights we paid for....

I have never been treated this way in a hotel before. Also, it's on the OTHER end of town - so def not safe walking back to the hotel at night. Spend a little more money and stay at a nicer/ SAFER hotel.

28/09/11 | Link | Rating: 1.0
14. Marci J.
My friend and I booked this hotel based on the price and because it's located in the French Quarter within walking distance to everything we wanted to do. We were perfectly happy with our stay! Yes, the guest rooms are not the most beautiful, and the bathrooms aren't large and glowing with plush towels, and there's an old fashioned tv, but it was quiet, cool, and comfortable and we didn't spend much time there anyway. They get major points for having 2 small swimming pools and a continental breakfast (bagels, donuts, coffe, juice, etc). I saw another poster comment on safety, and as a woman traveling with another woman, I can say that we never felt unsafe coming/going from the hotel. I would certainly consider staying here on my next visit.

23/05/12 | Link | Rating: 4.0
15. Miles S.
Booked a jacuzzi room for a night for me an my girlfriend. Room was clean and reasonably priced, but jacuzzi cold water knob was broken. Had to use a wrench from the front desk to work the cold water. It was all incredibly hot in the room, when we called desk to ask where the a/c control was, we were given attitude and told it couldn't be controlled from room and he didnt know how to make it work...it was supposedly an automated system. It finally came on in the morning before we left. Hotel had no champagne glasses for us to use an acted like this was an unreasonable request. We borrowed some from the bar around the corner. The hotel mouthwash tastes like garbage.

14/04/12 | Link | Rating: 2.0
16. K F.
This was the perfect place to stay on my first trip to New Orleans! It was the perfect location for someone who wants to enjoy the wild parts of the city without them following you home!
Everything was within walking distance, which is perfect after you've had a couple huge ass beers!
The staff was amazing, especially Maxo, they were friendly and helpful.  We experienced an old hotel problem with a leak but they handled it amazingly!
I will be staying here again upon my return to my new favorite city!

22/11/11 | Link | Rating: 4.0
17. Michelle E.
I have stayed here twice and would recommend it.
The first time I stayed there, I actually booked a different hotel but upon check-in, the former hotel was really dirty, had strange stains all over, and just felt wrong. My sister called Hotel St. Pierre and they told us to come on over. They had a great, spacious room set for us with two double beds. The hotel is very old and charming and our room used to be the slave quarters. The staff is friendly and actually apologized that we had a bad experience at the other hotel. There are two small but nice pools and the courtyard is perfect to enjoy a book and cocktail or coffee. It's at the quiet end of the quarter, which suits me. I can't comment on the parking because I didn't have a car while staying there.
The breakfasts are simple but adequate. The chicory coffee is always delicious.
The second stay there, my gentleman friend and I were put in a much smaller room with a king-size bed. It was a little cramped but we had gotten a good rate so we figured we'd make the best of it. The staff was still great, the hotel still clean and pleasant, etc. However, after staying in the room one night, were awoken at 7am with workers drilling and doing work RIGHT OUTSIDE OF OUR ROOM. I went to the front desk and let them know the issue, and nicely explained that if we weren't moved to a quiet room/area, we were checking out immediately. The front desk agent apologized, called someone to the front, and told him to take us to one of the open suites. We were upgraded free of charge to a huge suite with a jacuzzi.
I would definitely stay there again, but would make sure to book a suite.

28/02/11 | Link | Rating: 4.0
18. Nicki M.
Stayed here for 5 days on a trip with some friends. Great location that's an easy walk to Bourbon Street and Jackson Square, but far enough away from the main hustle that you get a quiet night's sleep. We stayed in a standard double/double room in the back of the property. The beds were comfortable, the air conditioner was very effective, and the shower was hot. The TV was laughably small and set on a really low little table, but you don't go to New Orleans to stay in and watch TV. The staff were friendly, and gave us some restaurant suggestions that were spot on. It's not a luxury hotel, but it's a great choice for a good location at a good price. My one nitpick is that housekeeping came awfully early on weekends--we got a knock on the door at 9:30am on Saturday.

05/10/12 | Link | Rating: 4.0
19. Betsy L.
I get that this is a quaint hotel. Our "suite" was a joke. Two old broken down couches
too dirty to even sit on.  The mattresses were nothing but old squeeky coils with absolutely NO padding.  The carpet was gross and the entire room smelled.  The master bedroom was just a step up. You can hear your neighbors and since we were above the continental breakfast room we could hear them setting up at 4:30 in the morning...then we could hear those using this room talk.  We paid $229 per night and it was a total rip off.  While in town we scouted and found several other places for less money and in much, much nicer condition.  I saw that they are getting ready to renovate....can only imagine what they'll charge after they fix this place up.  The staff was the best part of this hotel. Friendly, helpful and just really nice.

26/02/13 | Link | Rating: 2.0
20. Leonard F.
No stars for this place (the app won't permit no stars, so I must give it one to post it).  We spent a week here, and, yes, the location was perfect.  What was not was the roaches and all-night parties.  We did not sleep until 4:30 AM Saturday and 2:00 AM Sunday.  We called the desk, which was quite unsympathetic.  Don't make the mistake of booking here if you expect to sleep.

01/05/13 | Link | Rating: 1.0
21. Ashlin B.
Great location. Beautiful hotel. The staff was nice and very helpful. and the little court yards are very cute. The reasons I didnt give this place 5 stars is because the windows on the doors just had shades and no curtains so people passing by could look in the room which is a bit creepy and the continental breakfast was terrible. a couple boxes of cereal and some hard biscuits and donuts. We ended up going eat breakfast at another hotel. Other than those two things though, we did enjoy our stay. One more thing, the hotel has wifi,....but I had to stand outside to use it :/

03/07/13 | Link | Rating: 4.0
22. Toni J.
Stayed here Easter weekend 2013 and loved it! Rooms are small as are most in the French Quarter boutique hotels but the courtyards and pools were inviting and clean! Hotel staff were awesome and Troy gave me life!

10/07/13 | Link | Rating: 4.0
23. Sara T.
this hotel was beautiful and the perfect distance from bourbon street. walking distance from bourbon street but far enough to not hear the noise.

19/09/14 | Link | Rating: 5.0
24. Greg S.
Nice boutique hotel with lots of character.  Close to bourbon street, but far enough away for a quiet nights sleep.  Great rates and friendly staff.

20/05/14 | Link | Rating: 5.0
25. Theresa H.
It's ok. Luxury it's not.The hotel consists of a number of different buildings cobbled together.  It makes for an interesting trek to ones room.

The front desk staff is great. Ask for restaurant recommendations. They never steered us wrong.

The housekeeping staff is a little aggressive and early. They arrived a couple of different times during my stay around 9 AM and when I declined to have the room cleaned at that time, I had to sign a sheet indicating I had declined. Not my favorite thing to do while hungover and in my underwear. Just saying.

17/12/12 | Link | Rating: 3.0
26. Laura P.
Stayed in January 2011 and we really liked this hotel. It is not a standard hotel with tons of amenities. It is old, it has character, it's a little weird in some places, it's New Orleans.

Our room was odd in that you walked right into the room with the double bed and then went a step up into like a half room with a double bed and the entrance to the bathroom. It worked out really well for us since we had our almost 1 year old with us and needed room for the portable crib.

The room opened out onto a cobblestone courtyard area with a fountain. Most excellent to have our local friends come visit since we couldn't go out with our kiddo there.

Parking was available and we never had an issue finding a spot, but it wasn't really a busy time of year, so that's not surprising. I never really rate breakfasts in NOLA hotels because there are so many other places to eat breakfast besides your hotel, so there's that.

I would definitely stay again and probably request a room similar to the one we had.

26/01/13 | Link | Rating: 4.0
27. Bobby W.
I enjoyed my stay at the St. Pierre and I especially loved the location and for gay travelers its closer to the gay end of Bourbon St. which was nice.  But in either case it was a close walk for anyone to any part of Bourbon St. or anywhere else you wanted to go.  I did not feel scared walking back in the wee hours of the morning, I mean stumbling back, GREAT location.

The Hotel complex is old, and I do mean hundreds of years old, the buildings are charming and full of History, but while some may let their inner snobbery come out, it was perfect for me, i enjoyed the feel of being in New Orleans opposed to a cookie box  Holiday Inn.  I was in a standard double/double with french doors opening off to the front pool and court yard, small and cute, charming is the word.  The room was large and nice, comfortable beds with working heat and a nice bathroom.  My one complaint with the room was the carpet should be changed, I'm sure there are beautiful stone floors under there, pull that mess up and leave it natural.

We were in the front near the lobby and across from the breakfast room, basic continental breakfast, pastries, bagels, biscuits, coffee, tea, hot chocolate, milk and juice, it was nice to walk across the hall in my socks for a quick bite.

Parking, there is only about 7 spots, first come first serve, parking in the quarter runs $20-$35 a day, budget this into your trip, if your lucky enough to snag a free spot use the extra money for drinking, but if your not at least your prepared..  LET ME BE CLEAR, parking is limited and after my 8 hour drive from Austin, TX, I thanked my lucky stars I pulled up and into the last spot and my car stayed there the whole time, i did NOT move it.

Staff were EXTREMELY friendly, we asked for extra pillows and they were there when we returned to our rooms later that day.

Now for the negative, THEY DO NOT GIVE REFUNDS, I had booked this Hotel for a trip in September but my plane was cancelled because of Hurricane Issac, no big deal, I was ready to drive in, they said no because the Hotel would be closed on my arrival and they were not sure when they would reopen.  I said fine, lets do a refund and they would not, they gave me the credit good for one year and I decided to use it for the New Years weekend, since it was NOT my fault they should have agreed to a refund.

05/01/13 | Link | Rating: 3.0
28. Jeannie L.
Stayed here because we booked an expedia trip, flight and hotel, together. This was the cheapest and closest to B street we found. Also, considering it was during mardi gras, it was a steal.

The rooms looked nothing like the website, however, we were expecting one small double bed. Instead we got two beds, one full sized and one twin. No complaints there at all. Nice unplanned surprise.

I wasn't planning on spending a lot of time in the room, so why bother spending so much money on it. The only weird thing was there was this consistent bead-sounding noise... maybe someone was sorting beads in the next room? Who knows?

Everything was super close to this hotel. There's a security guard that is perched outside during the night time. Burgundy street was rather dark generally, but we just walked down the well lit streets to get there. No big deal. Also, the hotel rooms are across the street and there's an extra gate you have to get through. I felt pretty safe there.

All in all, you can't complain about this place. Small, cheap, and quaint.

27/02/12 | Link | Rating: 3.0
29. Brian L.
I read some reviews on tripadvisor that had me shitting bricks a couple days before my scheduled check-in.  Talk of cockroaches, rats, dirty carpets, stains, stale breakfast, and (omg) having to pay for parking when the website said it's free.  Though I was not going to have a car, I worried about the integrity of this business.  At that point it was too late to cancel for a refund so I was rolling the dice.

It turned out to be quite a nice experience.  The hotel is in a convenient, quiet and safe location.  As other reviewers mentioned, some of the rooms are small and/or "charming."  The breakfast is basically coffee, cereal, and donuts.  There is a fee for parking.  The people who work at this hotel are very helpful but they will not stand for your diva sass.    Basically if you've ever stayed in a hostel or dorm, you will find this place to be more than adequate.  If you're used to luxury, look elsewhere.

21/03/13 | Link | Rating: 3.0
30. Kelsey N.
This is the place you want to stay!!!

Keep in mind, this is not the Ritz - you wont be swiping your card to get in to your room, and its not the fanciest place you'll ever stay, but its history, location, and great staff make it SO WORTH IT. Me and 6 other girls booked our rooms weeks in advance and they were ready when we got there (the airport shuttle is key!!). We arrived 2 hours before check in but the attendants happily checked our bags and we were able to walk around town a little before checking in. The hotel staff told us, obvious tourists, several places to go. Very helpful! the location is also great - its just a short short walk from Bourbon St. and Jackson Square.

The hotel itself was adorable - very historic and quaint, but comfortable. Its a collection of old cobblestone buildings that surround a few courtyards. Each room is named after a famous Jazz musician, with information about that person on the walls outside each room. Very cool to walk around and look at.

You get the most out of this wonderful city by staying at a quaint and historic hotel like this. It can be pricey, but experience and location are well worth it. Big shout out to Troy and the front desk staff!!

20/03/13 | Link | Rating: 4.0
31. Jeff S.
We just returned from our stay here and it was very nice. The staff was all friendly and helpful. The rooms are clean and well taken care of. Overall this is a perfect location to the French quarter. It's very quite at night and just a 3 or 4 minute walk to bourbon st. It's also a walkable location to frenchmans and some interesting tourist spots. We would highly recommend.

08/10/14 | Link | Rating: 4.0
32. Emily B.
First off, my reservation was made 2 months in advance but when I got there - they had no record of it. So, they give me another room. It should have been a room with 2 beds but after the "bellhops" lead us through the inner alleyway (stepping over puddles of water) we end up in a VERY small room with one bed. I was frustrated at this point and nearly all the other rooms had been taken due to a conference, so we were stuck with this room. The door looked like it had been kicked in at some point and there was spackle on it where the repair had been made. There was an an actual metal key, which I had to jiggle around in the lock to get the door to unlock. The peephole glass was gone and there was tissue stuffed in the hole. We felt very uncomfortable and unsafe and actually propped a chair against the door at night for added security. There's only one mirror in the entire room, and that's a small one in the bathroom. The water pressure is very low and heaven forbid your neighbor take a shower at the same time. It feels like you're standing in the rain. Out of everything though, the valet service was the WORST. They charge you $32.95 a day for "valet parking" which is actually nothing more than a guy driving your car to an offsite parking garage. If I had known this when I booked the hotel, I would've never paid for it - I would've done it myself for cheaper. If you should happen to need to use your car, you have to call the front desk AN HOUR before you'll need it so they can send someone to get it. So, I'm looking out the window at my car after I checked in and I call the front desk and tell them I will be needing my car tonight so please do not move it. The front desk clerk says "sure, no problem - I'll let them know". Fifteen minutes later, when I walk to the front - my car is gone. When I inquire about it, they say they took my car away and ask me if I'd like them to bring it back. I declined because I wasn't too keen on having all of my gas driven out by joy-riding valets. I actually didn't bother with the valet service at all anymore after this and used a taxi to get about in the city until the time for me to leave. Just when I thought things couldn't get any worse, on the morning that I was to leave - I was told by another guest that a valet ran into my parked car with another guests car. The valet of course didn't say a word and went on his merry way as if nothing had happened. The Hotel's Director of Sales (Jodi LaFranca) was terrific and very polite in taking the incident reports from myself and the eyewitness, however, the Valet Parking Manager, Louis Miller was extremely rude and quick to believe the valet who denied he'd ever hit the car - despite there being a scratch to prove it. In the claims report, he lied and said that there was no eyewitness account of what happened and tried to claim that the resulting scratch was probably already there. I will N E V E R stay in this hotel again. Yes, it is quaint and there are some unique, historical-looking parts to it but if you are accustomed to the comforts of a traditional hotel, YOU WILL BE SORRY you ever tried this place.

18/06/14 | Link | Rating: 1.0
33. Cheryl H.
This is an old gem that has perhaps seen one too many sunsets.The charming staff were a pleasure and the place (which is made up of several buildings) appears to have a rich history. They are in the middle of doing some upgrades to the breakfast area, which one can hope will enhance future guest experiences.

Unfortunately, our experience in a king room was less than expected. The room was acceptably clean, but appeared to be worn. Service appears to be mostly oriented toward self-service or one might assume the staff were over extended, as we were there on a sell out weekend. Based on my experience and watching another guest who claimed he had a lot of bags, carrying your own bags is more than likely expected. Room cleaning may also be by request only. A couple of days, we were asked if we needed service. One day we weren't asked and I went to fetch towels at 2:50 p.m. Again, everyone was extremely friendly and willing to help when asked.

Unfortunately, there were challenges. We found the noise from loud guests overwhelming on the first night, but after several frustrating calls to the front desk where we were told by the concierge that she'd talk to security and after speaking about the situation the next day to another staff member, whatever happened was resolved. The following nights were much quieter. There were also problems with the air conditioning in the room where our friends stayed. The wife claimed it set off the smoke detector one night. I can not honestly say whether or not the issue was fixed.

Breakfast offerings are also at a minimum, but are consistently refilled by another fabulous staffer. Unfortunately, because of the construction, the breakfast area is housed inside a small area within the suite where the front desk is temporarily located as well. Had I been aware of the construction, I'm not sure we would have stayed here. Overall, the ambiance of our visit as a whole could best be described as "bare bones."

I understand via conversation with a staff member that the hotel was bought by new owners earlier in the year. It would appear based on conversations that there are beautiful plans to renew some of this grand lady. However, for this couple that spent what we felt was a decent sum to stay in the present, I can't say we'll be back.

10/4/2013 Additional note edit:  I did not include in my original post that without warning there was also no water due to construction for a bit one day. According to my understanding of the situation, the contractor did not make the front desk aware it was going to happen and the outage was only in a couple of buildings. I only found out after I tried to wash my hands and inquired.

26/09/13 | Link | Rating: 2.0
34. Best P.
Great location to access the Quarter. Check-In staff good. This is a two star stay at best. Thin walls, heard every snore and cell phone conversation. Every step had the floor creaking. Shower is same as in an old travel home and you wait on hot water. In definite need of updating.

23/04/14 | Link | Rating: 2.0
35. Emily J.
Location, location, location...Hotel St. Pierre definitely has that covered. We stayed here (obviously) during a recent visit to NOLA and I really liked being a couple blocks from Bourbon Street -- close enough to enjoy the action but far enough away for quiet as needed.

We arrived via taxi from the airport, bright and early from our red eye flight, and someone greeted us outside. I thought we'd have to wait but our room was ready and we were able to check-in. We were given a map of the area and a business card. I asked if the business card was in case we got lost while enjoying what NOLA has to offer.*

The person who greeted us outside guided us to our room and helped with our bags. We saw him throughout our visit and he was always very nice. (I wish I had gotten his name.)

I like that they have kept some of the character of the original buildings although our room was a bit rough around the edges. It had all of the basics. (If you need a hair dryer, pick one up at the front desk.)

They serve breakfast which is bagels, cereal, etc. The bagels weren't fresh but I was focused on getting coffee and beignets from Cafe DuMonde anyhoo.

Seeing that we used our room primarily as a place to hold our things and to take naps, Hotel St. Pierre did just fine.

*It was. I find the French Quarter easy to navigate but it was nice of them to look out for us.

11/03/13 | Link | Rating: 3.0
36. Matt R.
I can't speak for the renovated rooms, as we were in one of the I renovated units across the street from the lobby. Overall, the room was adequate. Don't come in expecting luxury if you're in an unrenovated unit. The carpet and walls are covered in stains, you have to let the shower run for 10 minutes to get hot water, and the wall AC has 2 settings. That said, for $94 a night 2 blocks from Bourbon Street, I'm not complaining. The location is perfect, and I'm sure once the renovations are done this place will be great. Just know what you're getting when you book. If you just want a place to crash after a long day in New Orleans, it's great. If you want 5 star resort amenities (or basic cleanliness) look elsewhere.

31/03/14 | Link | Rating: 3.0
37. Michael P.
What a hidden gem in the French quarter.  New owners are spending a lot of money in renovations and upgrades. We love it here.  Staff is very accommodating !

10/01/14 | Link | Rating: 5.0
38. Love J.
Cute quaint rustic.  Great location but beware if the weather is cold.  Our room #150 did not seem to have any heat.  Or the thermostat was in someone elses room, we asked to have it turned up but it never got turned up.  We froze on Christmas eve.    

Otherwise, its decent, clean, and safe and in a good location for the french quarter.

04/01/14 | Link | Rating: 3.0
39. J M.
What's the point in calling ahead for an early check in if you're not going to get it? We're still waiting for the answer as well. If you're traveling in a group and you have multiple rooms and you don't want to be anywhere remotely close to anyone in your group, then this is the hotel for you. And skip the powdered eggs and flavorless sausage and head out for breakfast instead.

31/01/15 | Link | Rating: 2.0
40. Erin D.
Booked multiple rooms through Expedia for a very special occasion: friend's 40th bday and he was proposing to his girlfriend. We all paid the same price, rooms ranged from updated large bath with huge bedroom and sitting area to a room in an alley the size of a king size bed. Service sucked. Continental breakfast gross. Walls are thin as paper and we exchanged sorority girls for crying babies. Babies, in New Orleans? Why? This place says they have WiFi. Nopety nope nope. Sometimes, not often, there is wifi.

31/01/15 | Link | Rating: 2.0
41. Tina L.
I gave this hotel 5 star for the excellent service. As I spoke to the manager earlier, what made this place has low rating is because the interior design of the guest room. The dark green carpet gave people the impression of filthy look. However, the hotel itself is very clean , clean lobby, clean room. It's not fair to compare it with Mega hotel franchise such as Hyatt, Marriott, etc. it is what you paid for!

04/03/15 | Link | Rating: 5.0
42. Stacey D.
GREAT location.  Close enough to walk to everything but far enough anyway not to hear any noise.   Rooms are spacious and quaint.  Lobby was very nice and inviting.  Had lots of jazz history which was very nice touch.  Parking may seem expensive but it's the same as other hotels.  And here it's convenient and easy.  It's also offset by the amazing FREE breakfast offered every morning.  Includes scrambled eggs, bacon or sausage, biscuits, bagels, toast, hot or cold cereal, coffee, tea and orange juice.  This easily saved us $20-30 a day.  This was our third trip to New Orleans and this was by far the best hotel we've stayed in.

09/02/15 | Link | Rating: 5.0
43. Teresa W.
I love history, so it was great to stay in such a historic building, right in the middle of the French Quarter. First of all, I cannot say enough about how much I love the quiet location. It may be near all the craziness of the quarter, but the area itself is peaceful, and quiet. It's like you stepped back in time. The room was off one of the several courtyards, with a nice private pool. I have visited New Orleans before, and always wanted to peak behind the colorful buildings of the quarter to see the courtyards and hidden gardens. It was so cool to actually stay in one of of those hidden places.

The breakfast was also very good, as was the service. Loved it! So romantic!

08/09/14 | Link | Rating: 5.0
44. Susan T.
I was hesitant about this hotel after I read some negative reviews so that is why I wanted to leave my own take on it.
The hotel is in a great location!  It's in the French Quarter away from all other big hotels but only a few blocks from everything else that you want to see.  So it's not as noisy as those Bourbon St hotels.
The lobby is absolutely gorgeous.   The staff is nice and the breakfast was good.   The room was a bit on the small side but nothing to complain about.    The building itself is very old, just like every building in the quarter.   It is beautiful and unique and I will be staying there again.

24/09/14 | Link | Rating: 5.0
45. George T.
ANOTHER TRIUMPH! (Feb6-10, 2014). Ms. Jodi & Ms Vickie are the best! This hotel has been going through renovations that have come out beautifully and still have more to come. I have stayed with them from the beginning of their renovations and returned several times during. FIRST OFF...I want to say, this is not your traditional hotel nor is it anything like the big chain hotel's. So if that is what you're looking for then those hotels are closer to Canal St. This property is TRUE New Orleans old world...rooms that represent guest rooms of days gone by. Quintessential NOLA old world, style and charm.

The lobby is a GREAT improvement from the old one. Clean lines, great art work and a breakfast nook that's quite homey looking out onto one of the properties pools. This property isn't what you would expect a traditional "hotel" to be. It is a collection of buildings whose rooms are very reminiscent of "old world" New Orleans. Some rooms are a bit small while others like the cottage rooms (201, 213, 214 etc) are huge. On this stay I had room #201. A sitting area, 2 queen beds and a sizeable bathroom. The room was immaculately clean, new carpet looked great! (although light carpet is going to be a chore to keep clean, bold choice LOL). This room had 2 ceiling fans, refrigerator, microwave and a nice size flat screen tv. This room is unique in that it's door opens directly onto Burgundy like any home in the quarter. Found this to be a unique but welcome experience.

This property is located just minutes from Bourbon Street and just steps from the Quarter Grocery that makes some of the quarters best Po' Boy's & plate meals (suggestions: Bacon cheese burger, chicken tender & hot link Po' Boy's, Chicken wing & Fries, Red Beans/Rice & Sausage plate). The property has a nice pool outside the breakfast nook and a smaller pool in the back of the property. While minutes from Bourbon Street it is far enough away if you want quiet, restful sleep. The staff is nice and pleasant...the only suggestion I have would be to have another front desk clerk on duty or someone that can be called up when  people are checking in/out. The front desk clerk was BUSY and while trying to help a guest a line started to form. One guest wanting a cab, 3 checking-in, myself and 2 others trying to check-out and another guest having questions about what to do/see/eat.

I'd like to take this opportunity to thank Ms Jodi and Ms Vickie for another great stay! To the management/owner of the Hotel St Pierre, FINALLY a hotel that has done it right. You have a GREAT TEAM in these 2 terrific ladies: dynamic, pleasant, genuine, sincere and a sheer joy to deal with! TAKE THEIR ADVICE AND FOLLOW THEIR LEAD, they'll not disappoint you. They have moved the Hotel St Pierre in the right direction, done a great job earning back business (especially from this traveler) to the point that this guest doesn't have one problem recommending this to friends and travelers...NOT TO MENTION WRITING THIS REVIEW!

15/02/14 | Link | Rating: 5.0
46. Age D.
If you're going to New Orleans you might as well stay I'm in the French Quarter if you stay anywhere else you'll just end up cabbing it there anyway Our rooms were clean we checked bed for stray hairs None at all Room was great They need some new carpets probably tho Ryan at the front desk was super helpful and informative Got us cabs Checked us in early Gave us tips would def recommend

24/03/15 | Link | Rating: 4.0
47. Evan C.
I will preface this review with the fact that the hotel is in an amazing location inside the French Quarter, and is only a few blocks away from Bourbon St..  The hotel itself is also beautiful, and is made up of several old cottage homes.

My biggest issue was with the staff. There were three groups of us and, on several occasions, each group needed to speak to the front desk to ask to have the room cleaned up.  I even asked twice within one day to have my room cleaned, only to finally be told that the cleaning staff had gone home for the day and all they could do was give me some clean towels.

The breakfast was okay but, surprisingly, lacked fruit of any kind.

After we checked out, we needed to move our car immediately from the (fairly expensive) parking lot.  Understandable, but still a minor inconvenience if we wanted to spend our last day in New Orleans walking the streets.

27/02/15 | Link | Rating: 2.0
48. John B.
Ok granted it's Jazz Fest weekend but this hotel needs a reality check. Rooms were way overpriced. Parking is the most expensive I have ever seen (even more than San Francisco).
I've stayed here before and the room prices have skyrocketed compared to other Jazz fest years. I guess if you can get prices this high then it proves there is a sucker born every minute.
ALways ask for a room set back from the street. Even Burgundy gets rowdy at night and there can be lots of noise.
2 stars because I love these old building in the Quarter and it has a fun vibe.

05/05/15 | Link | Rating: 2.0
49. Annie N.
We usually don't yelp hotels but because we liked this place so much we decided to yelp it. First of all, let us warn you that yes, this is an old hotel. Our front desk personnel Monique was super sweet to us during our entire stay. She upgraded our room to a Jacuzzi suite and every time we requested a Cab, it was always ready within 5 minutes. Our room was okay. It was huge but it was dark because the windows are boarded. The floors have mysterious stains and the air conditioner made funny sounds. But the most important part is that the towels were bright white clean and our down comforter was AMAZING, it was like sleeping in a bed full of feathers. So once you get a good night's sleep, everything else doesn't really matter. There's a convenience store across the street and because it is in the French quarters, everything is in walking distance.

01/12/14 | Link | Rating: 4.0
50. Carmen W.
The staff was very unfriendly during our entire stay. There was no eye contact or smile during any encounters, from beginning to end, and unfortunately we had too many encounters. On check-out, the guy with the diamond tattoo on his finger didn't even acknowledge we were standing there, as he looked down at his computer. Awkward silence until eventually he 'greeted' us with "what room?"  

Some of our grievances:
We requested a roll-away bed during the booking process, and had to ask for it twice more when we arrived. We discovered the reason they probably didn't bring it initially was because it didn't fit in the narrow room...We sent it back.

We also had to ask for toilet paper when we checked in, as the room was devoid of ALL types of paper, including tissue. We also asked them to WD-40 the lock because we thought we were going to snap the key off in the door; nothing was done.

We asked that they try to Draino the tub, as we stood in ankle deep water during the  entire shower; nothing was done.

We had 4 adults in the room, but were only supplied with 2 full-sized towels and washcloths. We had to ask for more towels daily. We also asked for hand towels, but were told they didn't have any.

We advised them of the room phone not working; nothing was done.

The windowsill was filthy, as was the carpet (disgusting), the baseboards in the bathroom were repulsive, and the corners were caked with hair, and the backs of the main door and restroom door had a layer of black dust.

One of our party said they noticed a sign stating they would replace the linens and sheets daily, unless we advised that it was ok to remake the bed with the existing sheets. We never mentioned anything, but noticed they were not replaced during the entirety of the stay (4 nights).

The main lobby looks very nice, and the cottages look very charming. The potential is there, but they need to invest a little more in each of the rooms, and retrain their staff. The towel rack in the restroom was mounted to a length of 2x4 and nailed to the wall, the light fixture was offset and flush with the wall, when the mirror was close to 1 foot to the right of it, so lighting for women doing their makeup or hair is annoying. The shower head was circa 1948, misting in streams of water, or running down the back of the wall.

Overall, as much as we paid, our experience left a lot to be desired. There's a reason many stay with the large chains of hotels, as their experiences are almost always consistent. Although these cottages look cute from the outside, I would recommend looking elsewhere. We shouldn't have had to work that hard to acquire the amenities we needed.

15/03/15 | Link | Rating: 2.0
51. Susan T.
I LOVE THIS HOTEL!!!!!  Conveniently located for those who have been there and done that in New Orleans. Close enough to the quarter to indulge but far away not to hear it.
The entrance tells you how fabulous the journey will be. Well lit yet inviting. The courtyards all over the property are lovely. The staff was so friendly and helpful.
Sheets pillows and comforter will hold you in a cloud of softness. Clean bright and white towels are always a plus. I will definitely be back.

01/03/15 | Link | Rating: 5.0
52. Joyce H.
Place was dirty. Small rooms. One room was empty.  Weird and not happy.   Had to stay cuz jazz fest weekend and no other rooms. Don't stay here.

01/05/15 | Link | Rating: 1.0
53. Jaleesa S.
The carpet in our room had definitely seen better days..I didn't really feel comfortable walking around barefoot. We stayed in a double bed room in the burgundy cottages. The room shape was awkward I had to shimmy sideways past the foot of both beds to get to the  bathroom and it was a bit annoying having to cross the street for pool access and breakfast. The one highlight is the staff, they were very nice and the comp breakfast in the morning is pretty good. I'm not saying that I would never stay here again... However they need a few more upgrades..Especially to that carpet before I'd consider returning

17/05/15 | Link | Rating: 3.0
54. Sara J.
I'm giving this hotel a 4 star because it exceeded our expectations for such a great price.

4 girlfriends and I travelled out of country during Mardi Gras and (of course) we were a little skeptic about staying at the Hotel St. Pierre. The moment we walked into the doors, that skepticism left us. We were greeted by a police officer who held the door and helped us with our luggage. Check in was a breeze and they did not charge us for crowding the room with more than 4 adults.

I'm not sure what's up with the negative reviews of this place? Between 5 strongly opinionated women, we fully agreed that this hotel met and exceeded our standards. Although the walls are thin, you are far enough away from Bourbon St and the noise does not travel. The front desk made it clear that if we were disrupted by any guests, we could report it and the situation would be dealt with immediately. Never did we have to complain about anything, not even once!

They serve a hot breakfast which I was pleasantly surprised about. They alternate between sausage links and bacon (at least during our stay) and had enough eggs, biscuits, grits, desserts and cereals to feed everyone twice! The biscuits are made in house, served steaming and fresh. They truly melt in your mouth! The hotel also offers orange juice, coffee, tea, milk & water - kudos to Hotel St. Pierre.

Here are a few things I feel truly make this hotel 4 stars;
- free wifi
- complimentary ice water and glasses in the main lobby every night
- safe; they hired a police man to stay on site during MG
- turn down service
- true southern hospitality
- continental breakfast (it's free! If you don't like it, go to the Ruby Slipper instead)
- quaint with a strong history buried in its roots. You can feel it the moment you venture to your room

Would I return? 100%!

TIP: Roll away bed is first come first served so if you require more sleeping space, a blow up mattress purchased on your end may be necessary.

12/03/15 | Link | Rating: 4.0
55. Chaz P.
We came with a small group gathering not knowing what to expect.

-The staff was sooooo friendly and always willing to help. They helped us out with everything from shuttle arrangements to checking our bags while we explored the city.

-The breakfast was very nice and filling (and after a night on bourbon street...well needed)

-The location was Perf. I can't even.

-I always felt safe on the property.

-The one downside, the rooms were a little dated, compared to the lobby. But so nice and quaint around the courtyards so I can't complain at all.

All in all this place was awesome and I will certainly be back.

30/03/15 | Link | Rating: 5.0
56. Skip S.
Fabulous!!! French Quarter charm at its finest... My new favorite place to stay!!! Staff is super friendly, room is updated, hardwood floors, huge sitting room, bedroom, updated master bath with jacuzzi tub and separate shower... Wet bar with sink, granite counter tops abound... LOVE IT!!!

Ryan checked us in and was friendly and nice... Kenneth the manager was super helpful and went above and beyond with recommendations and other info...

Highly recommend!!!!!

11/04/15 | Link | Rating: 5.0
57. Cloé T.
Stayed for 2 weeks over Jazz Fest and really enjoyed our time here. We arrived at 8am after a 14 hour bus trip, and we were exhausted. The concierge let us check our bags in and advised us that they would have someone cleaning the room as soon as the previous guests checked out, so that we could check in early. We were able to check in about 2 hours earlier than normal, which was very helpful.
Our room was small but it had everything we needed. Unlike other reviewers, we didn't experience any noise disturbances or paper-thin wall situations. The complimentary breakfast is a nice touch. It's eggs, bacon or sausage depending on the day, coffee, cereal etc. Cookies are also served in the afternoon!
The location is perfect. It's walking distance to everything: Cafe du Monde, the French Market, Bourbon. Frenchmen Street is a 10 minute walk away and a really nice alternative to the craziness that is Bourbon.
It is a nice and charming little hotel. Perhaps it's a little overpriced, although this could be because it was Jazz Fest and supply and demand, you know. But we enjoyed our time in NOLA, and our stay at St. Pierre.

09/05/15 | Link | Rating: 4.0