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Hyatt Place New Orleans/Convention Center in New Orleans, LA

Hyatt Place New Orleans/Convention Center in New Orleans, LA

Specialties

Hyatt Place New Orleans Convention Center is a 170-room boutique hotel located in the heart of New Orleans downtown Arts District, across the street from the Convention Center, and within walking distance of award-winning restaurants, museums and art galleries, shopping, Harrahs Casino, the riverfront, Aquarium of the Americas, and the French Quarter.

History

Established in 2012.

 

Company Info:

Rating: 3.84

Address: 881 Convention Center Blvd, New Orleans, LA, 70130

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    Comments (43):

    1. J. P.
    Nice hotel near the convention center that was recently rebranded to a Hyatt Place.  Large, comfortable rooms with good lighting and crisp design.  Firm beds.   Breakfast was included and served on the 3rd floor.  Great selection of hot foods, cereal, yogurt, muffins, etc...  Too bad they serve Starsucks.  Slight annoyance factor was the need to use the room key each time you rode the elevator but it is a good safety measure.

    23/06/12 | Link | Rating: 4.0
    2. Kim A.
    Pleasantly surprised considering the affordable price compared to other hotels near the convention center. The rooms were cozy and modern, bed was not too firm and not too soft, linens were very nice and pillows were perfect! I slept amazingly!!!!!....until i heard the clackity-clack of the breakfast plates echoing up the open atrium space! The variety of continental breakfast looked diverse enough for all taste preferences. I didn't eat, but did enjoy the coffee & tea bar!  We already booked for another night stay after we return from our cruise. (one hint....there is a covered parking garage next door to the hotel for those that dont wish to pay $30 a night for valet parking. It is $20 per night if you stay for less than a week. If you are cruising, you can keep your car there for $12 per night. They have shuttle service to the port which is just a few blocks away.)

    24/06/12 | Link | Rating: 4.0
    3. Verdia G.
    Check in was great and very friendly, the hotel was clean, but overall it was the average less expensive hotel you would book to save some money. I wouldn't voluntarily book it again unless it was to save money to go on a foodie and shopping field trip. :o)

    28/12/12 | Link | Rating: 2.0
    4. James B.
    Nice, clean rooms that were attended to every day we were there. We booked through hotel.com so it was about $90/night. Nice folks working there. The free breakfast was ok, but they need more staff: I felt bad for the woman one morning who was hustling about trying to do everything and meet the demands of more guests arriving by the second. The hotel was nicely situated not far from the trolleys, art galleries, and a few bars in the area (most of which I had no desire to go into: full of rough townies--haha).

    13/06/13 | Link | Rating: 4.0
    5. Lana D.
    We booked our room through Priceline.com at a rate of $169. (with tax you're paying about $190)  We really didn't save that much because the regular rate was $199 in May.  

    Pluses:  They have both a light emitting shade and a blackout shade which really helps to blockout the street lights so you can get a good nights sleep.  There are lots of plugs in the room including some by the bed so you can plug in cell phones and other devices. Nice flatscreen 42" TV equipped with plugs to hook devices up to it. High speed internet (both that you can plug directly in and Wi-fi).  Iron/Ironing board. small Safe for valuables in the room (free to use). Room is clean and modern.  They provide toothpaste in addition to the complimentary shampoo/conditioner and there is a list provided of many other freebies (shower cap, lotion, etc that you can ask for).  Hair dryer in room and you can even ask to borrow straight iron or curling iron which is nice. Bed is firm but comfortable.  Convenient to convention center and .6 miles from French Quarter so you can easily walk most places. You don't want to drive because traffic here is terrible.  We spent way too much time in the car trying to get to places.  So if we came back we would do more walking and pick places to go that were within walking distance.

    Minuses: Room is dimly lit.  If you want a bright light there is none to be found (including in the bathroom).   Covers are thin and not very plush. We got out a 2nd (thin) blanket out of the closet.  No real blanket like one thinks of a blanket but they do have easy to change thermostat controls on the wall so you can control the temp in the room easily.  Kingsize bed seems shorter in length so if you're really tall you might inquire about this.  They only have shower stalls (didn't affect us but if you have small children then this might be a problem).  

    When you pull up to check in the valet takes your car to park it at a cost of $29/night. ($32 with tax)  It sometimes takes awhile for them to fetch your car and then you feel obligated to tip.  If we came back we would insist on parking our car ourselves. (there are lots nearby where you can park cheaper) But of course when you first arrive you don't know this.

    The breakfast area is on the 3rd floor.  We were on the 4th floor. All floors look down at the breakfast area which is noisy so I would recommend asking for a floor higher up to keep noise level down.

    The thing we disliked most was the breakfast.  For a place of this calibur, you would think they would have a rocking breakfast. pancakes were hard as bricks, not a good fruit selection (no bananas or oranges only grapefruit and apples). choc cake donuts and cinnamon covered mini donuts which were hard and dry.  The only hot food choice was egg mcmuffin sandwiches which tasted kind of dry. no hot water to make tea even though they had tea bags. we had to ask for OJ.  No bacon or sausage to be seen which should be a breakfast bar staple.  They ran out of cups for OJ  and seemed to take a long time to restock and the place was not that busy at 8:30 in the morning.  Just think a hotel of this calibur should have a better breakfast selection.

    18/05/13 | Link | Rating: 3.0
    6. Beth P.
    This hotel is convenient to the convention center, but is beneath what I would expect from Hyatt. The breakfast is nothing special, but it is included with your room. The worst thing is that the hotel design has rooms around the perimeter with an open atrium area that runs from the 3rd floor to the top floor (8th). This room in the middle of the building on the 3rd floor is used as a seating and breakfast area. All of the noise from the moment they start setting up breakfast in the morning, to people sitting there later at night travels up the center of the hotel to all the rooms. Wouldn't be a problem if there were seals at the bottom of the room doors. But there arent. There is about a 1" gap beneath the door so all that noise travels right into your room. Screaming kids, plates and pans rattling, people talking...all travels up to your room. Even though we were all the way up on the 8th floor, this noise was like we were sitting down in the room right there. So I hope you are an early riser and dont go to bed until late. I was also pretty disappointed with the house keeping. Although they did replace the towels we used, the did not change the sheets on the 3rd day of occupancy as was stated in their policy. Nor did they clean the bathroom very well at all.

    22/07/14 | Link | Rating: 2.0
    7. Catherine R.
    We we very happy here. Although our room was literally right outside the kitchen, it was soundproof enough that breakfast didn't disturb our sleep. Speaking of breakfast - it was great. Good strong coffee, amazing "Egg McMuffin" sandwiches - fresh, hot, plentiful. Pancakes, fruit, all the usual fare.
    Hotel was super clean. The staff was incredibly friendly - funny, helpful....every some seemed to enjoy their job.
    Hotel was a bit far from the French Corner, so we did a lot of walking, hired a pedicab (fun!), took cabs, and the trolley...got creative!
    The Conference Center is directly across the street - I would highly recommend this hotel for anyone attending future conferences.

    12/04/13 | Link | Rating: 4.0
    8. Tiff C.
    Very happy with my stay here. Booked directly thru hotel site and got a great deal for only $85 a night(and thats a weekend rate). Location is not as close to the Quarter as I would have liked it to be, but still close enough to walk to it.  Harrah's, Fulton St., The Riverwalk and its virtually right across the street from the convention center and where the cruise ships leave. Service was friendly and informative and we were even allowed to check in 2 hours before actual check in time of 3pm. You can opt to valet park thru hotel, but its cheaper to use the Parking garage that is directly behind hotel, or if you're brave enough there seemed to be plenty of parking on the street.  Nearby was Starbucks, Subway, a little bodega store, and a few cafes. The room was a king bed with a sofa sleeper, free breakfast, gym, laundry room, a cafe on site that was open 24/7 and a bar area. I will definitely stay here again if Im doing a cruise or if I get a good deal on the price, but the parking is the only thing I didnt like. It's so expensive to park in this town. If that isnt a problem for you and you dont mind walking a few more minutes to the French Quarter then this is a good place to stay.

    19/08/13 | Link | Rating: 4.0
    9. K H.
    Well for over $350 a night.. Def not worth it..When I arrived at the airport (first time to NO) I called the hotel and asked about their shuttle (no such thing). I  then asked about other transportation and their night auditor just said.. Look around.. I eventually found a shuttle service that went to all the different convention center hotels and arrived about 2am to check in.. The same blah night auditor was not pleasant and when I asked her about their "24 hr"  cafe she just  pointed to a cooler at the end of the counter that held junk food..

    I headed to my room and discovered a very small room for the price.. and an even smaller bathroom with an outdated, smelly, yucky shower where the calk was dirty and raggedy and water stains on the shower door.

    On my way to the convention center, I mentioned my experience to the morning manager and he said he would take care of it. On my return that evening, he had made some adjustments to my bill and apologized for the less than stellar night auditor (she had told him she was in the middle of her audit when i arrived and it had messed her up, hence her less than appropriate attitude). It took a few weeks and a few different calls to get my CC charges properly adjusted, but in the end, the manager did follow through on his promise of credit adjustment. A+ for his effort and congenial manner.

    I took a nice walk down to the Bourbon st, but found it.. boring. I had no intention of getting drunk and, since I was on my own, I didnt find much use for the area. HOWEVER, Chaurtres street just back from Bourbon is filled with great shops and great dinning,and great architecture, so it you arent into the party scene, take a walk behind Bourbon street and enjoy!

    02/11/13 | Link | Rating: 2.0
    10. E S.
    I stayed at this hotel because it was not in the French Quarter and I booked it through Orbitz at a good rate. I have been to New Orleans multiple times and have stayed in some of the fancier /pricier hotels near the Quarter and you never get any sleep because the drunks stay up all night partying and playing loud music. The hotels will usually politely take your complaints but they do nothing about the noise...its their bread and butter. I understand that alot of people come to New Orleans French Quarter to have a good time so I decided to stay away from that area. Well this hotel is suppose to be in the business district/convention center area and I had hoped they would control the drunks and allow you to get some sleep,not so. I called to complain of loud music at midnight on a Sunday night and they gave me lip service that they would handle it. I called back again at 5'am because of the loud music and the front desk would not even answer my call. If you plan on getting any sleep while doing business in the city this is not the hotel for you or me.

    22/09/14 | Link | Rating: 1.0
    11. Suzzie L.
    I stayed here during the July 4th/ Essence Music Festival weekend. Even though the hotel was packed, I did not have any issues with noise. Pluses - free hot breakfast every morning, friendly staff, you need your room key to operate the elevator, which helps with security, office center, clean and spacious rooms. A few negatives - they don't have room service. You order the food and have to go pick it up downstairs. Another slight negative is in the cleaning of the rooms - the beds were made but not dusted down. I had kids in the room with me and any particles they left on the bed remained there even after room service cleaned. Wifi coverage was also very spotty.

    08/07/14 | Link | Rating: 3.0
    12. Ashley M.
    Best free breakfast and fast free wifi. Could be cleaner...the towels had stains, which is always a bit gross. But the staff is very friendly and the room was smoke free. I would return if I needed to be at the conference center again.

    20/03/14 | Link | Rating: 4.0
    13. Ashley W.
    This hotel is absolutely great location wise! Went to a convention and was able to walk back and forth no problem. It's also a short walk to the french quarter, and Bourbon St, maybe 10 mins. Lots of great food, bars, etc nearby. The hotel itself is good. It's comfortable, especially the bed and has plenty of room. You must wake up for the breakfast! Def the best thing about this hotel! everyone is very nice and helpful, as well!

    21/03/14 | Link | Rating: 4.0
    14. Shay R.
    I liked the location of the hotel and the cleanliness. It was close enough to walk to the French Quarters, but far enough away from the nighttime atmosphere. The staff were friendly, but a bit unprofessional. If the staff improved on professionalism, I would rate this a 5.

    25/07/14 | Link | Rating: 4.0
    15. Clarice O.
    I like this hotel. The rooms are clean and modern. The beds are spacious and the linens are clean, cool and comfortable. They also have flat screen TVs. They give free continental breakfast and the choices are pretty good -- yogurt, cereal and milk, toasts, southwestern style eggs Benedict, juice, tea, coffee.

    The staff are very nice and accommodating. When we headed out one rainy morning with no umbrella (I happen to like frolicking in the rain), the lady in the counter nicely offered us an umbrella without us asking for one. Such a sweet gesture that really made our day! Also, since they cater mostly to business people, they have computers and printers for you to use in the lobby area. They also have free wi-fi.

    The Hyatt Place is located right across from the Convention Center and is quite near Harrah's and Riverwalk. While it is not very near, it is not a bad walk away from the French Quarter. It is in CBD, which boasts of really good restaurants as well.

    SInce this is a chain hotel, it doesn't really offer anything that will make you think "I'm in New Orleans!" So if that's what you're after, this may not be the place for you. But if you're just looking for a comfortable and reasonably-priced hotel, you can't go wrong with Hyatt Place.

    08/09/12 | Link | Rating: 4.0
    16. Nikki N.
    I absolutely loved the staff at The Hyatt. Mr. J. Johnson was working the front desk and helped me on the phone prior to my arrival. He was friendly and so kind. The bell man/ valet, Rob was always there for my girlfriends and i. We never had to wait.  The service was by far some of the best I've experienced. We will certainly visit again when in town.

    03/06/14 | Link | Rating: 5.0
    17. Regina Q.
    Top notch!  Very nice rooms with large windows.  I loved the cotton duvet and waffle-weave bedspread, which are laundered daily, rather than the usual germ-laden semi-permanent ones found in most hotels.  Indoor balconies overlook third floor breakfast area commons, where they feature awesome breakfast sandwiches.  I liked having actual cups for my in-room coffeemaker, rather than the usual styrofoam type.  Very courteous & personable staff.  Valets took the time to show us on a map the safe areas to go in the French Quarter and Bourbon Street areas, recommended a jazz club a block away, hailed us a cab, and filled us in on some of the local flavor of this area, for our tastes and pace as older adults.  Valet or self-parking garage next-door runs $20-30/ night.

    24/09/13 | Link | Rating: 5.0
    18. Chris L.
    We stayed here the night before embarking on our cruise. This hyatt place is a great value at $99 for a weeknight. The cost also included an awesome complimentary breakfast.

    The breakfast was surprisingly good. One usually expects a bagel and a minature box of cereal. To our surprise, they often actually have hot breakfast and it's pretty good. On the morning of checking out, they offered a santa fe bagel which is an open ham, egg, spinach, chipotle mayo and cheese on top of a bagel. It was quite tasty and an excellent way to start our day.

    Along with the food accommodations, they offered a cruise package which allowed us to park with the garage next door for just ten dollars a day.

    If you're wondering about the location. The hotel isn't too far from bourbon street. It's about a 15 minute walk. It's very walkable. There are many safe routes to get to canal street and it's also right across from the river walk. However, it isn't walkable if you're trying to get to the carnival cruise line port.

    25/12/12 | Link | Rating: 4.0
    19. Sara D.
    For a mid-price hotel they exceeded my expectations. We booked our room directly through the Hyatt website for Memorial Day weekend and still got an excellent rate in New Orleans, right across from the just re-opened Riverwalk. Which had me worried that something must be wrong with the hotel. I looked over the reviews, and saw that noise from breakfast and slow valet service had been a problem, along with some confusion at check-in, so I prepared myself.

    When we checked in we were given an upgrade that we had requested (for $14 a night) to a larger room. This was offered in an email after my reservation as confirmed. I was really happy about this since we were travelling with two teens and an 8 year old, but then as we neared our room I saw it was right at the edge, literally at the opening, of the breakfast area on the third floor, room 312. We decided to try it for the night, because the room was HUGE! It was truly the size of two standard hotel rooms. On the left was the bathroom and two true queen size beds (I hate whe it says queen but they are really doubles) in the very center was a large dividing unit with a rotating TV, and to the right was the sectional pull out sofa, a chair, desk chair, credenza, and mini fridge area, and so much free space my family could really get comfortable. Best find - HUGE drawers - we were all able to unpack completely and still had extra drawer space. They were large and there were plenty. There was not much decorating in the way of paintings or extras, just window shades and simple bedding, but it gave a very city chic and clean feel. Bathroom was a typical hotel bathroom - this room did have a tub and shower (other reviews have said hotel only had showers). You could tell the most in the bathroom that it was an old building rehab, but that is expected in a city. Beds were very comfortable.

    The next morning we never heard a peep from breakfast! We were all expecting to be awoken early by the noise, and it never happened. I don't know if the noise travels up, or if they have resolved some of the problems, but our room that was literally 5 feet from the breakfast area was fine. We did make sure to have the fan on the AC running constantly to block any potential noise, but even that wasn't that loud or really necessary. So we appreciated the convenience of walking out to grab whatever we wanted for breakfast and njoying it in our room :-)! It was very good for a free continental breakfast. It was not gourmet or made to order, but thats not what they advertise! It was far better than Hampton or Fairfield. And over the busy weekend they kept up just fine with everything, even with a sold out hotel.

    As for check-in and valet, the staff could not have been nicer - our car was always there within 10 minutes when we called down for it, and the frint desk was friendly and competent with all of my requests.

    If you are looking to be near the cruise terminal, convention center, WWII museum, or the Riverwalk, this hotel is perfect! We liked that it was away from the adult area of the French Quarter. Excellent choice for this price range, we loved it and would definitely be our first choice when traveling here with our family again.

    26/05/14 | Link | Rating: 5.0
    20. Lauren W.
    Some people call me a hotel snob and on most levels they are right. But sometimes you just want a no frills type of hotel especially in New Orleans when you most likely won't be in the room all that much. I loved everything about this hotel. It's affordable, amazing location where you can walk to all the good NOLA spots. Lovely free breakfast buffet every day with super friendly staff. The rooms were very very clean and big with a cozy bed. This is really not your full service style hotel but I honestly think it's perfect for a long weekend stay in New Orleans. I will stay here again in a heartbeat!

    03/06/14 | Link | Rating: 5.0
    21. Kaia V.
    At $217 a night, it was just okay. The room was clean and relatively quiet. Came with toothpaste which was a nice touch. Te rate includes free breakfast but the breakfast is basically griddle sandwiches that are laid out and some kind of either waffle or French toast. The fruit selection is measly. No bananas. There was a small bowl of cottage cheese, a bowl of yogurt, fruit salad, grapefruit sections, oatmeal, cereal, toast, and if you get there early enough bagels and apples.

    When we checked in they didn't tell us where anything was. The breakfast is on floor three. The fitness center I think is on six, but I never got a straight answer on that. The folks at the desk were nice enough. One even got me a diet soda from some other location after day two of them not having any in their restaurant grab and go station. There was also no room service menu in our room, making it difficult to use that service! Wifi is free, and not too much trouble to use. You do have to log in every 24 hours, but there aren't any crazy codes or anything like that. There are computers in the lobby you can use to check email, surf the web, and print boarding passes (printer also in the lobby) for free.

    That said, it was EXTREMELY convenient to the convention center. Literally go out the front, cross the street, and go inside. Simple as that.

    18/10/12 | Link | Rating: 3.0
    22. Cossette P.
    Came to pick up a friend who was staying in this hotel during a convention that we were attending together.  It seems small from the front and the lobby but once you get upstairs it was quite spacious.  Loved the free breakfast buffet and what they served.  Great assortments of morning sandwiches and pastries.  The room (took a nap there) was really nice.  She was staying in a 1BR King with a couch of to the side.  I was impressed of how well maintained this hotel was.  Highly recommended.

    22/12/12 | Link | Rating: 4.0
    23. Nicole H.
    Through some failed communication at our first hotel, we ended up needing to change hotels on Fat Tuesday. I found the Hyatt Place via Expedia and was happy with the price ($119) and location. We were renting a car for our final day in town, so being closer to Canal Street appealed to us. So was the proximity of restaurants.

    Our first hotel wanted us out by 11 am on Fat Tuesday, no ifs ands or buts. We called Hyatt to find out if we could bring our suitcases over early - like 7 am early and they said no problem. When we arrived, they actually checked us in right then and there and we were able to take our bags upstairs, which was awesome. Additionally, they have a hot breakfast each day and they told us to go enjoy it, despite the fact that we had just checked in. That free meal on such a long day was so nice. I really appreciated it.

    The room itself was gorgeous. Huge bed and a nice sectional couch with a divider between, a huge shower and a large HDTV, plus just a ton of extra space. Maybe it wasn't that much, but we were very cramped at our first place and it was so nice to spread out and not feel like we were constantly in each other's way.

    It is the CBD and across from the Convention Center, so parking was more than $30. However, we parked overnight on the street literally around the corner and had no problems, so we were happy to avoid that particular charge.

    The place was spotless and unhurried, despite the Mardi Gras crowd. Noise was never an issue. I would stay here again in an instant. Considering we thought switching hotels at the end of the trip would be a hassle, this could not have gone more smoothly. I was really dreading the whole thing and this was an oasis of calm.

    19/02/13 | Link | Rating: 4.0
    24. Carolyn S.
    This is a lovely hotel. Loved the rooms, staff and amenities. Definitely would stay again. Clean and well managed. Breakfast is great. Really well located for conventions.

    13/10/14 | Link | Rating: 5.0
    25. GJ F.
    This is a great hotel which was obviously overhauled, which isn't a bad thing. The location is okay, it's not too far of a walk from the French Quarter. It's not too pricey for the obviously renovated hotel. The renovated hotel boasts a modern and very clean bathroom with the lights hidden behind the hotel. The television is a relatively big one compared to other hotels I've been too.

    The breakfast is just delicious. They serve this sandwich with ham, egg, and bacon but instead of normal white bread they serve it with this crumbly scone which makes it a whole lot better. Unfortunately when we were there they breakfast area was overcrowded to the point where there isn't any more tables and even not enough plates for everyone so we had to start using tissues instead.

    The parking can be quite pricey if you have a car. The hotel doesn't offer a self-park parking lot, instead you have to drive your car to the parking garage beside the hotel. To park your car in the parking garage for 8 to 24 hours it costs 20 dollars and whenever you get your car out of the parking garage and go back in, you have to pay again.

    All in all, it's a good hotel in a good location because of the major overhaul.

    28/12/13 | Link | Rating: 4.0
    26. Anna W.
    Rooms were clean, service was mostly nice.  Housekeeping actually lined my shoes up for me. Awesome!

    Don't expect real in and out privilege when you park your car with them - they'll wait until it's convenient for them to re-park your car. Front desk was rather unpleasant about this. When I talked to another front desk person later, they apologized and the situation was resolved. Back to 5 stars.

    08/04/14 | Link | Rating: 4.0
    27. Christine L.
    I was in and out of 4 different hotels within a 3 week span this summer, and Hyatt Place was BY FAR my favorite.

    The doormen were friendly, as were the staff every time we walked through the lobby. The elevators up to the room were efficient, and our corner suite was amazing (I'm sure it cost more than the regular rooms but I'm not sure how much)!

    Two large beds and a pull-out sofa bed were in the room, along with two tables and two extra sofa chairs. The room came with a flat-screen TV, fridge, safe, ironing board + iron, and plenty of electrical outlets spread throughout the room. The sink area was separated from the toilet/shower by a door which was very well planned out in my opinion.

    Outside of our room, there is a business center on the first floor with free printing, and a complimentary breakfast is provided on the 3rd floor every morning. If you're staying here, YOU MUST WAKE UP FOR THE FREE BREAKFAST. It ends around 9 (I think?) and it is absolutely delicious. The fresh breakfast sandwiches are on a rotating basis and this hotel breakfast was better than a lot of the stuff I've been served at diners and other conference events.

    If you're in town for a conference, this is a great place to stay. While it is a bit of a walk from Bourbon and other touristy spots, it isn't impossible. It's a great excuse to work off all the calories you'll be ingesting!! :)

    26/08/13 | Link | Rating: 5.0
    28. Eileen Z.
    This place has a great location!!! The staff is friendly and the rooms are nice.  The only thing is there are no tubs in the bathrooms.  If you don't mind that, then hey it's a great place to lay your head on the pillow in NOLA.  I would definitely come back to this hotel.  They also have free WIFI which is not normally the case for hotels in this area.  Free breakfast is offered although we didn't partake.  The gym is very nice!

    We stayed in a 1 BR King that has a nice little living area with a sofa.

    For those of you complaining about paying for valet... think like a local.  There is free street parking not even a block away!

    05/01/13 | Link | Rating: 4.0
    29. Anu M.
    I stayed in Hyatt when I went to attend a conference recently. The hotel is right opposite to the New Orleans Convention Center, however please keep in mind that the convention center runs for one and a half miles.

    Hyatt is right opposite to Hall B of the Convention Center

    I like some of the amenities they offer:
    - Free WiFi
    - Free breakfast
    - Free access to computers, printers and scanners in the lobby
    - Free access to the gym inside
    - Check out time is noon, but they didn't charge me an extra day when I checked out an hour later (I told them in advance though that I'll be checking out at 1pm)
    - They have sandwiches and muffins throughout the day for sale
    - They have a 24/7 food service. Food is just okay and its pricey

    The Bourbon St is just a 20-30min walk from the hotel. The waterfront and aquarium is a 15min walk.

    Overall, a pleasant experience with Hyatt during my trip.

    29/10/13 | Link | Rating: 5.0
    30. Haydee R.
    Love staying here but no pool. Other than that service was awesome and building was clean!

    08/09/14 | Link | Rating: 4.0
    31. David T.
    I had read all of the reviews on TripAdvisor before booking. If you sleep after 6:30a on weekdays and 7:00a on weekends then you may have to worry about getting a room on the 3rd floor (that's where the breakfast is), if you are like me and had been in the same routine of getting up at 5a for 32 yrs., then your body will have you up anyway and it won't matter. The breakfast was fairly good for hotel breakfast stuff. The rooms on the corners are humongous, even with the king bed. The photo is of the 8th floor and I found out later, each floor is a little different but huge enough for two.
    Staff was great.
    TIP: Leave your car in the valet parking, walk down to the Julia Street streetcar station. Buy a $3.00 ALL DAY, DONT MATTER WHERE YOU GO ticket when you board. Otherwise it will cost you $1.25 every time you ride plus $.25 for each transfer. Most of the conductors we came in contact with were extremely helpful.

    01/09/14 | Link | Rating: 4.0
    32. David G.
    After 5 nights at the Hyatt Place while attending a convention right across the street, I have to say -- I'm pleasantly surprised!  

    I was expecting a bland and uncomfortable hotel.  The hotel is definitely bland, but it's certainly comfortable.

    Check-in was a breeze, and I really liked my room.  I had a 6th-floor room with a nice downtown NOLA view, which entreated me to wander over to the French Quarter whenever I could (a mere 15-minute walk away).  The bed was plush and comfortable, the living room was cozy, and the bathroom was modern and sparkling clean.  

    Plenty of free and delicious-smelling soap, shampoo, and conditioner, too.  (I admit I've been spoiled by the Grand Hyatt and Hyatt Regency properties that also give out free lotion -- none of that at the Hyatt Place...)

    A perk of the Hyatt Place is the free breakfast served everyday on the 3rd-floor lounge.  Most of the prepared food was inedible (cold and soggy breakfast sandwiches, anyone?), but it was still nice to start my days with Cheerios and fresh fruit.  There's also a bar and comfortable waiting area in the lobby.

    Another perk: free wi-fi, no questions asked.  I needed internet access pretty much all the time, and the wi-fi network never failed me.

    Nightly rates aren't bad for the area.  Certainly much more reasonable than French Quarter hotels.  Consider the Hyatt Place a great and affordable alternative.

    07/01/14 | Link | Rating: 4.0
    33. Meghan K.
    Great hotel by the convention center. It'd be an awesome location if you had meeting over there as it's literally right across the street. It looks like it's recently been redone. There's no New Orleans flair to it, so if you're looking for a southern experience, this isn't the hotel. It's pretty bland and a little modern. They have a little bar and area with a couple sandwiches and pastries in the lobby. They have an amazing breakfast buffet on the 3rd floor. The best free one that I've ever seen to be exact!  They don't have any bathtubs in the rooms. The rooms them self are spacious and nice. You're really close to a couple restaurants and bars as well. I would stay there again.

    20/09/14 | Link | Rating: 4.0
    34. Victor V.
    Kinda like a Hyatt in New Orleans
    This hotel was selected for our week long visit to New Orleans due its perfect location off the Quarter. It is also central to most other attractions. Checking in took an extra minute or two as the front desk agent also serves as the bartender and cashier for the snack shop. As such, you may have to prepare to wait to pay for your $250 a night room while they ring up a $2.50 coffee. I found the room, a generously proportioned corner room, to be spacious and comfortable. Big windows, two beds and a nice desk and sofa. Plenty of USB and electrical outlets to accommodate the many electrical devices which with we now all travel. The bathroom was also very nice with a dressing area and a bathing/toilet area. Each morning, they offer an ample breakfast of breakfast sandwiches, cereals, fruit, yogurt, various breads and a selection of juices. The one area of service that could be improved is the valet parking. The service is most often slow and the valets aren't very friendly. As an additional downside, there is no swimming pool and no access is available to one.

    14/03/15 | Link | Rating: 3.0
    35. c g.
    The rooms are clean, roomy and comfortable. Staff is standard... Bellhop/valet guys were extra helpful and friendly. The free breakfast is NOT so great and this smaller hotel does not have a real restaurant or bar. But it shouldn't matter since you are in NOLA so go eat someplace good! Free wifi to all guests is something I look for and appreciate in a hotel these days. Our 2 nights here were WAY BETTER than the previous nights in the doubletree swamp. Also if you are there for a convention... This distance to the center can not be beat!

    01/04/15 | Link | Rating: 4.0
    36. Priscilla W.
    During my stay in New Orleans, I had to change hotels and change to a very very good one. The Hyatt Place is located directly across the street from the New Orleans Convention Center. So if you are here for an event there's no better place to stay. You are definitely within walking distance of all major food and shopping establishments. The casino is less than a 5 minute walk away. I did not rent a car during my trip to New Orleans , being as close as I was to everything it definitely is not needed. The room was totally renovated very spacious as well the decoration was contemporary. The bathroom was a bit small but it still was very usable . Unfortunately I did have some problems in my room however management moved swiftly to get them corrected and I commend them for that.

    08/07/14 | Link | Rating: 4.0
    37. Andrea S.
    Went to drop off my bags early in the day and sat in the lobby. Was greeted when I came in which was a plus. The lobby is huge and nice. Plenty of outlets, free computers, and a small snack, bar area.
    Came back at around 1 and was able to check in. The rooms are nice with a fridge and the bed is comfy. Spacious room with a sofa and the breakfast was the best. It had everything you wanted on actual dishes instead of paper plates.

    18/02/15 | Link | Rating: 5.0
    38. Joe P.
    No complaints about this clean and comfortable budget hotel directly across the street from the convention center, and a short walk away from some of the Crescent City's finest restaurants. With free internet, a spacious business center, and a Starbucks next door, you won't likely find a better value in the area.

    07/02/15 | Link | Rating: 3.0
    39. Lauren P.
    Pros:
    1) It's directly across from the convention center.
    2) Free breakfast.  I'm not a huge breakfast eater, but they had a TON of options (both healthy and less healthy).  I was able to grab extra fruit, cereal and PB as a snack for later.  Really nice.
    3) Front desk was friendly.  So was the bartender.
    4) I had to call down to the desk when the folks next door woke me up at 4am and were yelling/arguing loudly for a couple hours.  They sent security right up to handle it.
    5) Rooms are basic and also provide you with a single-coffee pot and a fridge.

    Cons:
    1) The fitness center is tiny and has no windows.  There is only one elliptical.  Lucky there was never anyone in the room when I was working out, so I got to choose whichever machine I wanted.  I could see this being frustrating if someone was on the elliptical and you had to wait.  There were several treadmills.
    2) Bathroom was REALLY tight.  The door nearly hits the toilet and it makes it hard to maneuver in and out of the bathroom.
    3) The hotel is laid out so that the rooms all go around a center opening that goes from the roof down to the 3rd floor where breakfast is.  They turned the TV on in the breakfast area pretty early every morning (it was on when I woke up at 5am two days in a row).  The TV was actually so loud that I could hear it in my hotel room with the door closed, and I was on the 8th floor.

    30/09/14 | Link | Rating: 3.0
    40. Eric W.
    There are only two things not to like about this hotel, and only one was of relevance to me.  

    I knew it would be a good experience from the minute that I checked in and was greeted warmly by the desk staff.  Check in was painless, which was good since I got there about 3 hours before I was supposed to.  The room was clean and inviting.  In face, the small sitting area was so nice that I scheduled in half an hour to relax there. The pillows were only OK, but in general the bed was very comfortable. Finally, the breakfast was quite good for a free breakfast.

    One of the problems is the locations.  While it is perfect for conventions (right across the street), it is quite a bit away from any nightlife.  Second, is the smell.  The hotel does not smell bad, but apparently Hyatt now has a branded scent for each of their hotels.  The Hyatt Place smell is a whimsical vanilla smell that reminded me of a candy shop at Disney world.  It was nice at first, but got old very fast.

    25/11/14 | Link | Rating: 4.0
    41. Tasia C.
    Checking in a was a little bumpy but not their fault at all. The front desk girl made sure it was all taken care of and was very friendly and apologetic. The room was big, clean and updated and even had a couch. We had a great view from our room of the city. The shower was hot and water pressure was good but the bathroom was small! Not enough room for two people to get ready. The bed was comfy with fresh sheets and our room had a fridge. We stayed right before a marathon race so a lot of families were staying here not the usual party crowd I'm sure.
    We could smell the toast from the breakfast buffet in the morning -which invited us down to eat. The variety was awesome from pancakes to two types of scrambled eggs to bagels and grits! They also had fresh fruit, breakfast meats -sausage and pastries. The coffee was excellent and there was a good variety of juices, water and milk.  
    They do have room service that we didn't use and they have a food case with sandwiches and pastries located in the lobby. We got two cupcakes that were dry and not very tasty.
    We were able to walk to the mall across the street and the French Quarter. No car needed! (It's hard to park anywhere you go and you have to pay anyways) but if you do want to venture out of 'downtown area' you can get a cheap rental car right next door at Hertz. (See my review on them) There is also a Starbucks really close too.  
    The hotel is located near the cruise port - which we walked to after the 12pm check out time. No cab needed to get there. If we ever cruise out of this port again we will most likely stay here.

    28/01/15 | Link | Rating: 4.0
    42. Albert K.
    I stayed here during my first trip tot he city last week.  I have to say that overall, I was very pleased with my choice.

    It is definitely a now frills kind of hotel and the reception desk is connected to the bar, which was odd by convenient.  

    I think a big selling point for this place is the complimentary breakfast.  They aren't going to be winning any James Beard Awards, but they offer nice rotating selection of breakfast sandwiches, sausages and other standard breakfast fare.  I stayed for a week and ate breakfast here every morning, which helped my bottom line for this trip.  Also, they had free wireless internet throughout the hotel.

    Another bonus was its proximity to some of the better restaurants in NO and the WWII Museum.  I also enjoyed the fact that it was far enough from the French Quarter that you did not have to deal with too much noise.  

    My only gripes were that you needed use a room key to use the elevator.  I understand the reasoning for this feature, but it was a royal pain in butt.  Also, the dining area for breakfast was located in middle of the 3rd floor, and the hotel design allows for every room to look down on this area from every floor above.  This makes for a nice look, but practically speaking, it could get loud at times.

    That said; I would stay here again when I go back.

    24/03/15 | Link | Rating: 4.0
    43. Bret O.
    TIP: larger rooms with two queens and a pull out couch: unusual and very convenient layout for larger groups.  And...included breakfast!! It's good.

    GREAT hotel.  My family and I seeked refuge at the Hyatt place after suffering two nights at the Days Inn, which was extremely lame.  

    Obviously this hotel is ideal for convention goers, but is right in the warehouse district walking distance to the wwII museum and many parts of downtown: far enough so it's off the beaten path, but certainly not too isolated.

    The rooms have high ceilings, are very new/updated and sleek.  All the facilities are great.

    My only complaint is that you have to use the room key EVERYTIME you use the elevator, it won't let u select a floor without it!  I understand it's a security precaution, but it's really unnecessary in that neighborhood and a real "pain in the ass" as my fellow elevator passenger exclaimed one morning.

    Everyone in New Orleans is super (freakishly) nice, and the staff here was no exception.  I would recommend this place anytime and will return if I'm ever back in the city.

    27/03/15 | Link | Rating: 4.0