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International House in New Orleans, LA

International House in New Orleans, LA

History

Established in 1998.

The International House building in New Orleans is a timelessly beautiful Beaux-Arts building. For three major incarnations, it has served as both a local institution and international destination.

In 1998 entrepreneur Sean Cummings and architect Brooks Graham created a quintessentially boutique hotel around the idea of a forward-looking New Orleans. The building continues to reassert itself as the iconic local institution and international travel destination of its day.

Renovated in the Fall 2007, by Los Angeles-based designer LM Pagano. Cummings and Pagano infused the hotel with a more sensual and elegant sense of glamour, in keeping with the increasing sophistication of International House's clientele. Evident influence from Africa, France, Spain, and Italy meets a distinctly contemporary style inspiring a new New Orleans enthusiastically taking shape.

 

Company Info:

Rating: 3.39

Address: 221 Camp St, New Orleans, LA, 70130

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    Comments (114):

    1. Tammy N.
    Aahhh. International House. I love this hotel. I have stayed here many times and continue to do so when visiting the great city of New Orleans. I really enjoy the rooms at this hotel. Nicely decorated and the Aveda products are always a great too! The location is perfect - if you want to be away from the chaos. It is just a few blocks off of Canal and far enough away from Bourbon, but close enough to get back to at any time of day. The staff have always been attentive and friendly. The LOLA bar is always a good time. The only thing I wish the hotel had was room service. They have the restaurant downstairs, but it does not serve 24/7. However, across the street (for breakfast), there is a tiny little corner "Greasy Spoon" that is delicious!!!

    07/07/09 | Link | Rating: 4.0
    2. barb m.
    loved the updated style and comfort of international house. friendly and accommodating staff.

    30/11/11 | Link | Rating: 4.0
    3. Brandie E.
    I really liked this cute boutique hotel...great price and great area!!!!! The staff was really nice as well.

    21/05/11 | Link | Rating: 4.0
    4. Lani F.
    Visited New Orleans for the New Year....
    In a Nutshell:

    Good Location
    Bad Room Service
    Terrible Housekeeping
    Lousy Front Desk Service

    I was incredibly disappointed in this hotel for many reasons. On first arrival I was pleased and had high expectations. The hotel lobby was swanky and clean looking, neat furniture and great lighting. I was surprised that our room was so small and barely furnished considering we had upgraded to the suite. We had a decent view though and the room was nice enough, regardless of size it was still fair value. We arrived late and hit the streets. The walk to Bourbon is about 5 minutes. As far as location goes it's a great place to be because you are close enough to reap the benefits of Bourbon but far enough away to get away from all the craziness and noise. This was about the only good thing about the hotel.

    New Year's eve we slept in and missed the available cleaning times. No big deal, we had gotten in late. New Years day the cleaners came and made the bed, that was it. We were shocked, they left our dirty glasses, didn't take the dirty towels despite leaving them on the ground as instructed when we wanted them changed. Much to my horror the cleaners rehung a washcloth that was clearly soiled. They emptied the garbage, but left our champagne buckets and empty bottle. They did NOTHING else. We are not messy people and do not require much in the way of cleaning, but we do have expectations when it comes to hotels. As it turned out this was the only time our room was serviced during our 5 day stay. In particular I spoke with the man at the front desk and let him know that we would be stepping out for half the day and would like our room serviced...by then it was day 3. He said of course, when we returned five hours later, the room had not been cleaned. I was furious at this point. Again the next day the room was not serviced because we were in the room at the time that was convenient for the hotel staff. Unbelievable. When I tried to talk with the front desk staff about it, all I got was excuses. Not apologies, not "how can we make this better?", nothing. In fact they made it seem as though it was our fault for being in our room in the middle of the afternoon or early morning. When we checked out I was so disgusted with our room I was beside myself. The front desk again failed to acknowledge fault on their part and offered us no compensation.

    Additionally I think I may have gotten food poisoning from room service, which came without trays and in plastic containers and cost over $150, which I didn't realize until the next day! We had a terrible cheese plate, a soup, salad, and some fish. $150? Really?

    So so so disappointed. I will never go back. Don't order the food and don't stay if you like a clean room.

    11/01/10 | Link | Rating: 1.0
    5. Nicole B.
    I thought this place would be nicer than it actually was.  The rooms are small - the bathrooms are huge!  The fitness center was not impressive, only a few machines in cramped quarters.  No food.  The conference center chairs were so uncomfortable.  The housekeeping poor.  They didn't even replenish my shampoo or do much other than make the bed.  Isn't it fun to stay in a hotel so you don't have to pick up after yourself?!

    17/05/08 | Link | Rating: 3.0
    6. Richard W.
    Location is a couple of blocks into the CBD a few minute walk from the French Quarter. There's not a lot around, entertainment is at least a few blocks away.
    Interesting lobby & bar furniture.
    The staff tries to be helpful but we had a problem with the air conditioning and they were not able to fix it. We guess that they think we should just have expected the problem since it's a boutique hotel. Luckily there was an early coffee room since there is no in room service or ice available. Rooms are sparse and small. Bathrooms are nice.

    09/09/07 | Link | Rating: 2.0
    7. alela s.
    loved it! Since IDIOTS keep messaging me because apparently they have no life I will give more detail. I liked the hotel my room was a bit small but the service was good the food was good. I loved that the location was close to all the places you would want to visit in the french quarter so that is why I said Loved It! How is that for education douche!!!

    18/07/11 | Link | Rating: 4.0
    8. Crystal H.
    We actually did not get the chance to stay here when we were down right after Mardi Gras, but my husband and I were trying to find a cool place to eat and popped in for a recommendation.  The hostess working at the front desk was so nice giving us a little map (which we used throughout our trip) and charted a variety of restaurants.  

    We tried two out of the five places she suggested and they were great!  Not too loud and great ambiance, but most importantly excellent food.

    The hotel, specifically the hostess at the front desk left such a good impression.  Our next trip down we are going to stay at the International House.

    27/02/08 | Link | Rating: 4.0
    9. Clarence J.
    The hotel was wonderful! The only reason it didn't get 5 stars was because you had to run the hot water tap for what seemed 10 minutes to get it hot. Valet parking helps as there is very limited street parking. The hotel is very nicely decorated. The room was excellent, flat screen TV, alarm with integrated ipod stand. At night the lounge off of the lobby is filled with people enjoying the bar and the sitting areas. The staff is very helpful and courteous. Located only a couple blocks away from Bourbon St and within walking distance from the Mississippi water front park and businesses.

    23/10/10 | Link | Rating: 4.0
    10. Eric P.
    When we were looking for a place to stay for Jazz Fest, we were lucky enough to stumble across this hotel as part of a very reasonable package for 4 nights and flight. We then looked through some guides, most of which rated the IHH as one of the best and, also, one of the hippest most unique hotels in New Orleans.

    I have to say for however attractive and comfortable the hotel is, we found the published reviews to be completely over the top and unwarranted. Maybe if you dole out huge bucks for the penthouse with all the luxuries it would be the kind of experience advertised, but we found it to be just a notch above a nice Marriot or Hyatt.

    Our room was listed at $650, but we payed a fraction of that. The room is fairly small, few amenities outside of a very nice bathroom (though the lighting is very dim) which did not include a double shower head (or fresh flowers) as advertised. There is scarce storage space, but the bed was very comfortable.

    The hotel does have a chique bar and appealing and elegant minimalist decor in the lobby. But the bad acoustics coming from the bar and the excessive piped in trendy music was a bit much (currently it is at a deafening volume).

    What was most disappointing was some of the service. We found some of the desk staff to be impersonal at best -- and rude in some instances, and the door staff ignored us completely on occasion.

    Also, this is the only new or newly renovated hotel that I have been in for years that does not have hard-wired internet in the guest rooms. Instead, they use a wireless network that does not even work in some parts of the hotel (the hotel staff claimed that we were the only ones having the problem, but we later learned that others were going throught the exact same thing!) So, they put a cute iMac out in the lobby which, also on the wireless network, often slows down to a snail's pace.

    In short, a perfectly acceptable locale if you can get a good rate. Otherwise don't buy the hype.

    27/04/07 | Link | Rating: 2.0
    11. Jason L.
    Well, I have to say that my wife and I have stayed here five or six times, both pre- and post-Katrina.  Why?  Because it's a GREAT hotel!

    This building used to be the old "World Trade Center," prior to the construction of the that skycraper at the foot of Canal St.  So, some wise entrepreneur(s) converted this place into the International House Hotel.

    It's two blocks outside the French Quarter, meaning you don't have the loud, middle-of-the-night, all-night, every-night sounds coming off Bourbon St. to disturb your sleep.  The staff is very helpful, very attentive -- indeed, they have gone out of their way to help us arrange for reservations, finding alternative plans when plans of our own making fell through, and generally assisting us whenever we needed with  whatever we asked.

    It is our oasis in NOLA . . .

    Even after Katrina, the hotel knew who we were, had our own personal preferences on file, and welcomed us back with open arms!

    The bar, Loa, is great -- lit up only by candlelight.  

    Some of the rooms are outstanding; some may be a bit on the small side.  The bathrooms are superb, though one room we stayed in had a "Japanese tub" (small, but deep).  There are some great "coffee table" books in the rooms, along with a good CD/radio and some really good jazz . . .

    Minuses:  no room service. ( But there's great coffee downstairs in the morning.)

    04/08/07 | Link | Rating: 4.0
    12. Rachel S.
    I stayed here during a conference in New Orleans in April.  Loved the decor and the ambience, but I wasn't too impressed with the size of the rooms or my overall stay.  Really, my room was tiny.  Teeny tiny.  If I had paid the list price (and not the discounted rate I was able to snag on a travel website), I would have been disappointed in having spent way too much on way too little.

    25/07/10 | Link | Rating: 3.0
    13. Susan C.
    I had a great stay in International House. The hotel employees were really nice. The hotel bar has a great vibe. Its a beautiful hotel. The rooms had a fresh look to them. The location of the hotel is walking distance to everything you need and want. I will definitely stay there again.

    05/06/12 | Link | Rating: 4.0
    14. paul v.
    I should have known better and stayed at The Ritz

    As soon as I walked into the dark lobby, I knew I made a mistake. To the left of the lobby is the bar, where the bartenders don't bother to ask if you would like a drink ( unless you're standing AT THE BAR!). Oh, but these bartenders certainly have time to chat-up everyone who's at the bar. Listen, if they want to make more money and increase revenue, ask people who are NOT sitting at the bar if they would like a cocktail. Jeez, some basic service would be nice.

    Next: When I went to my room, I noticed the hallways were very dark ( like the lobby). Not good. Finally, we arrived in our room and while seemingly comfortable, the room lacked any style and could basically be any hotel room anywhere. The shower was awful ( no pressure). Housekeeping was nonexistent after 5 pm ( WTF?). Also, we needed some items laundered. These items were promised back the next morning and didn't arrive on time. I had to yell at the manager about this issue.

    Another item: I went down in the morning for coffee and was asked 3 times for my room number so I could be charged. I think a cup of coffee was about 3.00 each. Listen, International House, do yourself a favor: Provide coffee for your guests..gratis! Don't nickel and dime people, it's offensive.

    The staff, while nice enough, needs more training in customer service. The problems above stem from management issues.

    When I return to New Orleans, I'll won't be staying here.

    17/04/11 | Link | Rating: 1.0
    15. Tiff C.
    Decent location, if coming from I-10 E make right onto Canal St. until you see see Camp St. go up one block because Camp is a one way street that you cant make a right turn on to , didnt see it at first because the name doesnt stick out at you when trying to find hotel, parking in New Orleans sucks anyway, so when arriving there was no valet guys out front so I had to double park and have my friend go inside to tell them we needed our car parked, as I was double parked in the street..red hair chick at desk was somewhat rude, didnt say a "hello" but did have a fake "I hate my job smile" on her face but I could have cared less, I was ready to get my drink on in New Orleans, quick easy check in, valet was $33 a night whick in all honesty is a rip off, but like I said find a parking spot in New Orleans near the French Qrt is worse than finding a spot in NYC... our first room had a ceiling fan problem, when we first got there and turned it on the globe fell down and almost hit me in the head.. so we were moved to a better room which was a suite, very nice handy guy helped us move our bags to other room.. nice lobby, rooms are decent and basically do look like the pics,.. there is a $200 hold on the room for smoking which is told up front when u check in, we arent smokers, but as of this review, its still a hold on my card which better be taken off soon since its 2 days now since we left.. there is a trolley car next to hotel, or you can walk to Bourbon which is what we did.. walking distance to Harrahs, Riverwalk mall.. I dont have any complaints overall it was ok.. I only paid $87 a night on expedia..so all in all I was ok with the stay.

    31/01/12 | Link | Rating: 3.0
    16. Robert A.
    Terrible experience...lapse in hotel security.  Guest in room below us crawled fire hatch and was caught  looking into our window...brazen enough to wave...notified hotel manager Jonathan B....he laughed it off...said he would take it up hotel management...we asked that the guest be removed from this room since he admitted that he was looking in our room and hotel management refused to move this guest to another room...they did move us and offered us a free drink for our inconvenience...what a joke!   This hotel doesn't deserve one star.  Hotel management needs to return to "hospitality school".  Will never recommend this hotel or stay in an IH hotel again.

    12/09/11 | Link | Rating: 1.0
    17. ashley s.
    The summer break deal is awesome!! We got 3 nights for $73 a night! The hotel was beautifully decorated and the staff did not talk from a script....genuinely friendly and family like...One bartender in LAO told us the chef for Rambla comes in early and makes a family style dinner for the staff. How cool is that?
    We had a nice size room with a king bed.
    Does remind us of South Beach....the decor and atmosphere were unique and charming and the music oh so soothing!
    We loved it!

    08/08/09 | Link | Rating: 5.0
    18. Sophie M.
    To celebrate our 12th anniversary, drove to NO, stayed at ih and dined at August (walking distance) from hotel.  

    Let me stage this scathing review with my husbands question "why do you prefer boutique hotels?" my response was something like more personalized guest experience, ambiance, decor.  NOT!!  We had a king penthouse with terrace

    Decor: great, but small.  When dressing for dinner NO MIRROR in the room!   How to get ready when hub in bathroom.  So start to get undies on and ....

    Security lapse:  pervert in room below us has opened fire escape on our terrace and is looking  at me waving at me half naked in my room.  I freak,  Hub freaks and read now about our

    Lack of personalized service:  "manager" was young, unprofessional and had no apparent concept lapse of security.  We did not feel safe in the room   His remedy was a room discount (wtf).  Hub was justifiably tense, and the youth-manager actually giggled and would not look him in the eye.  In the face of no offer from management I asked to change rooms.  Were given room change and upgrade.   Good news: mirror in the room.  Bad news:  this rooms terrace also has access from room below

    Enough said.   Not worth the aggrevation

    11/09/11 | Link | Rating: 1.0
    19. Nicole B.
    3 STARS but one star  is completley for WILLIE & BRIAN THE DOORMEN!!!
    When I searched for the top hotels in New Orleans I saw the IH ad as one of the latest & greatest in Boutique Hotels.  I spent hours reading ratings and reviewing their website.I finally booked the Apple Room as the rate was great & I loved the supposed authenicity of the VOO DOO experience their website boasted.

    A week before leaving I read a Yelp review that said the hotel was old and needed an overhall.  I panicked & called the hotel onl to be told the whole hotel had been recently refurbished so I kept the reservation.  We arrived on 4/22 & was met by Willie at the door who offered to take our bags inside. The staff does not wear I.D. tags or uniforms but buttoned down shirts and jeans so I wasnt sure if I could give my bags to him. He reassured me he worked there and assisted us with our stuff.

    We checked in - easy. The front desk staff is NOT friendly or warm. I must say they are a bit snooty. When we got off of the elevator we were OVERWHELMED with a MUSTY, MILDEW, SULFUR smell.!! WHAT IS THAT?? The smell was there all 4 days we stayed.  

    When we got to our room it was NOT the one I booked.  However cute, clean and a big big bathroom with walk in shower! Willie called the front desk and was told they were OUT of that room & there was not one available until Sunday, (we checked out Mon.) I spoke to the manager, Joe I think, only to be told that the reservation HE had did not show an Apple Room & there was nothing he could do about it. After asking several times how I would be compesated & him telling me there was nothing he could (would) do he offered me a couple of drink tickets. I booked & paid extra for the Apple room,was given a regular room & my compesation would be drink tickets?? I had my reservation confirmation which showed the Apple room reserved but the manager told me there was NOTHING he could do as those rooms were taken!  THANK GOD FOR WILLE who told me to wait & he would go downstairs to take care of it. After he told the management that I was going to write a Yelp review they gave him keys to a suite room 201. Willie has a great personality and was very helpful and warm. He knew that it was not right for us to be treated this way and took care of us when management REFUSED!  Willie gave us restaurant suggestions & did not leave until we were comfortable. WILLIE SHOULD WORK THE FRONT DESK!!

    The corner suite room had a seperate living room with a couch &2 chairs which overlooked Camp street. Lots of windows over the street but was super quiet.  A flat screen in the living room & one in the bedroom. It had an Ipod docking station with great speakers which was nice. The room was clean & had an old NOLA feel. The building is WAAAAY old and IH has been there 13 yrs so dont expect modern. The room was not heavily decorated with only a couple of pictures on the wall. It did not look anything like the pictures on the website. I liked the simplicity as well as the retro feel though. The bathroom was average hotel size with a small sink & a toilet that was very loud. The water leaks in the wall so the damage showed after using the sink. Water was hot & pressure was great. We did not use the jacuzzi tub but it had plenty of jets. Plenty of towels and Aveda products. The bedroom did not have a dressor and the linens were not high quality at all.

    We went to the bar &the bartender was nowhere to be found. It is right across from the front desk but none of them offered to help us. We waited for a while & finally had to walk over to the front desk to ask if the bar was open. They told us it was open & the bartender SHOULD be there. Finally the bartender walked over WITHOUT personality &asked us if we wanted a drink??? UH YES, we are standing at the bar. Anyway, the drinks are infused speciality drinks with alcohol I have NEVER heard of. I asked the bartender to explain things &it was like pulling teeth to get answers. BAD DAY? I ordered the Rights of Spring, $12,  which had Aranac &Vodka with pine needles, cilantro, mint and a slew of other fresh herbs & other great natural ingredients and egg whites!. THAT WAS A GREAT DRINK!! I must warn you that  if you are not into fresh herby tastes then dont order this drink.  I loved it but my man did not.  The bar is retro decorated and adorable. BARTENDER NOT SO MUCH!  

    The lobby is very nicely decorated and the candlelight was great. They have an Apple computer in the lobby for you to use for flight check in or web use. We did not eat at Rambla as the menu did not appeal to us. The front desk personnel at night are MUCH more friendly.  It is centrally located around everything. ALL you want is within walking distance.$10 cab ride to The Arena. $5 cab ride to Bourbon or Frenchmen street. RTA stops right down the street. The #11 takes you to Magazine & 7th which is The Garden District area.

    Overall our stay was nice but the staff BESIDES WILLIE & BRIAN are horrible

    28/04/11 | Link | Rating: 3.0
    20. K R.
    This hotel was a bit deflating after looking at their site.  Great rate and location for the nights I stayed... a little confused about the dark, versus dim, lobby.  I love rosemary mint so liked the smell of the candles burning.  The evening staff was a bit abrupt and probably could use lessons in smiling and full eye contact. Weren't very helpful in suggesting dinner...  I travel a bit for work and felt that staff was probably on the lower end of customer service.  Maybe I expected too much. I ended up using Yelp after getting the twisted face, "I don't really eat around here"

    The bar tenders have yet to acknowledge us so we left.  The room was appropriately dressed.  Loved the Aveda products but the pillows were extremely soft so prepare to stack them.  Loved the iHome alarm used in nicer hotels these days...I'd only stay here again if the rate is the same...

    09/07/11 | Link | Rating: 3.0
    21. Kyli P.
    I really would have expected a hotel as nice as the International House to provide coffee for its guests. If not in the rooms themselves, in the form of a small coffee pot, at least for free in the lobby. Instead, my aunt and I paid an average of $10.00 each morning we were there for TINY cups of coffee at Rambla, the tapas restaurant that's connected to the hotel. Pretty ridiculous when you consider room prices.
    Aside from that I must say that the hotel is swanky, beautiful, very clean, and the bed was probably the most comfortable hotel bed I've ever slept in. While there, my cousin who lives in Baton Rouge, decided to drive down and join us for a night, so we inquired at the front desk if we could get a cot for her, fully expecting to pay for it (we were in a Deluxe Queen room, and while comfy, the bed was pretty small) and were told that they don't have cots. However, we were impressed that in spite of having to walk right past the front desk to enter and exit the hotel, we weren't charged for having a third person in our room.  Nothing a little air mattress and sleeping bag couldn't solve.
    Would I stay again? Absolutely. But IH, please for the love of God, live up to your name and provide coffee for your guests. Either put coffee pots in the rooms or make an arrangement with Rambla so that your guests don't have to pay a fortune for a cup of plain old java every morning.

    23/08/11 | Link | Rating: 4.0
    22. Beata V.
    We stayed here a few nights.  Great rooms.  Good service. Great location.  We were small walk from everywhere we wanted to go.  At the same time we were far away enough to have a nice and peaceful break when we wanted to.  The staff made great recommendations and we loved our stay.  If we are in the area again we will definitely be coming back.

    31/12/11 | Link | Rating: 4.0
    23. David G.
    I really liked staying here. It's decor will remind you of something from South Beach or a copy of a W Hotel. Since I pre-paid using one of the online hotel services, I got a small room with rather large bathroom for under $90 a night. Not bad.

    The main lobby and adjacent bar and Rambla restauarant are chic, and the front desk staff were pleasant and helpful. My room on the 9th floor was cozy but not large, with a comfortable bed and bathroom filled with Aveda products (Rosemary mint shampoo, conditioner and body wash) in 1 oz. sized. Lots of fluffy white towels and wash rags, too. The room was air conditioned and had a modern white ceiling fan. Cable worked well and I watched much too much HGTV. There is also a small, but clean gym on the third floor of the hotel which I used twice to help me work off all the tasty food I'd been gorging on.

    The comforter cover and sheets needed to be replaced as they had some burn marks, and the carpet was coming undone when you walked into the bathroom. Easy fixes. I did notice an ant or two on my bed as I was unpacking, so let the front desk know about that.

    This hotel is located across from the French Quarter across Canal Street, but it's an easy walk to the French Quarter. Charles, at the front door, was extremely helpful my last day, suggesting a restaurant across the hotel where all the locals eat. Yum!

    Would I stay here again? Yes!

    20/03/09 | Link | Rating: 4.0
    24. Robin B.
    Absolutely love this hotel!!! This is my 3rd time staying here and my room is always clean, staff always helpful, & hotel always has a charming feel to it! Can't wait to stay again. You just can't beat a great location....walking distance to Bourbon St. and street car. Only thing needed to make my stay better would be a coffee maker in room. Thank goodness PJ's is on the corner! Would definitely recommend this hotel to others!

    26/12/11 | Link | Rating: 4.0
    25. Stacy D.
    I really liked the International House. The decor was great. The rooms were comfortable and clean. The location was perfect, it was walking distance from the French Quarter. The bar served up some drinks. I would definitely stay here again!!

    27/07/11 | Link | Rating: 4.0
    26. K M.
    My husband and I stayed at the International House during Jazzfest.  A self-titled "hotel snob," I did a bit of research before booking IH.  I'll be back next year.  However, I thought I'd list some pros/cons for others considering this hotel.

    Pros:
     
    1.  The lobby is a proverbial "breath of fresh air."  It looks and feels cool and comfortable, and it is so refreshing to walk into after a day of New Orleans humidity/heat.

    2.  The hotel is relatively small, so there are not swarms of people in the lobby/waiting for a cab out front.  We did not have to wait to check in, nor did we ever have to wait for the bellman to get us a cab.

    3.  Hotel decor is lovely.  Staff is friendly and helpful.

    4.  Free internet.

    Cons:  

    1.  Water pressure was low in our shower.  Took a while to rinse the shampoo out of my hair.

    2.  Despite the thick curtains, our room was very bright at night from the lights on the street.  We also heard a lot of street noise, which kept us up the first night- but it wasn't as bothersome later nights (perhaps we were more used to it....).

    3.  The a/c unit comes on via a sensor- which is great for the environment, but it stressed me out to walk in to the room and have it be broiling hot for a few minutes.  I thought there was something wrong with the unit until I was told by staff about the sensor.  Folks should be told about this on check-in.

    4.  Gym is quite small- only one treadmill, eliptical, etc.  The treadmill was broken during our stay, so I was unable to work out with it.

    09/05/12 | Link | Rating: 4.0
    27. E B.
    I had a bargain room rate .................. Anything more and I would seek out another place. location is great. lobby is cool. staff was friendly but sorta dumb about their surroundings. Really you don't know where a coffee shop or CVS is ? Try around the corner........................  The bathroom in our room was no better than a motel 6 in the 1980s. A bad take on retro with no water pressure whatsoever .

    23/01/12 | Link | Rating: 2.0
    28. David A.
    Nice lobby, good location not in the middle of the mix in the Quarter along with a nice staff gives this a higher mark.  The rooms are really ordinary and bring what could be a great hotel down to average.  Soft mattress, older bedding and worn out towels (one with holes).  Not what I am willing to pay for $200 a night.  Nice bar and tapas restaurant.  I will stay elsewhere next time.

    12/04/10 | Link | Rating: 3.0
    29. sara r.
    IH and I got off to a rocky start. I had booked my room online with no problems. Fast forward to a couple months later- I'm booking the same type of room for my aunt for our vacation and I see that her total (same type of room, same dates) is about $200 cheaper..wtf? So I call the hotel to straighten it out, thinking it was simply a glitch in the Matrix and this will all be fine and it was...eventually.
    I spoke to a woman who was completely unprofessional and rude and when I asked to speak to a manager she proceeded to tell me that i "didn't need to be hollerin' at her because it ain't her fault". Really? You've got to be kidding me. Let me clarify, I don't have a problem with the language, I don't always use professional language but where I'm NOT improper is at my job. If you're in Guest Relations, shouldn't you be trying a little bit harder to not piss me off? So after this drama, she then tells me that the manager isn't there. All that for nothing.
    I eventually spoke to the reservation manager who was nice but still didn't help me with the cost difference. I ended up canceling my original reservation and re-booking for the cheaper price. I also emailed the manager of the hotel who sent a very pre-packaged apology but an apology nonetheless. Hey, a win's a win.
    When I checked in, I was given a nice handwritten note letting me know that they would be happy to attend to my every need and was upgraded to a king room. I would have preferred a fruit basket but whatevs.

    The three stars are for the clean room, big bathroom and AWESOME bar in the lobby. Bartenders were so nice and helpful and had great tips on where to eat. The guest services staff gets negatory stars. It smelled nice and was a cute idea but next time, I'm going Omni or W. Done with "boo-tique" hotels.

    26/09/11 | Link | Rating: 3.0
    30. Schuyler W.
    What a tragic and disappointing story. I used to love this hotel, but had an unfortunate string of events during my latest stay that has convinced me otherwise about the true nature of this establishment, irrevocably.

    I was in New Orleans shooting a documentary, and had planned to stay at International House every time we returned for various film shoots scheduled throughout the year, but I know now that I will NEVER return.

    Rather than go into a detailed lengthy story of the trials and tribulations, allow me to disclose the short list:

    1. Could NOT get into my room. The hotel card key and door lock had so many problems they eventually replaced the lock, which did not work, so they broke into the room as a car thief would, by using wire to pull the door from the inside. This was not only inconvenient, but it made me late for several appointments because I couldn't get to my belongings.

    2.The room they switched me to was infested with some kind of insect. I was covered in bites and had a severe allergic reaction. I researched the bites, and made my own conclusions. It appeared likely to be bed bugs, which is a huge problem for many buildings and businesses, even four and five star hotels such as this one.

    3. Switched rooms again. As soon as I went to turn the light on, the fuse blew. I thought I would splash some cold water on my body, covered in bites, and when I reached for a towel, the towel rack came out of the wall. I wish I was kidding, but I am not. It was a disaster.

    I proceeded to have a polite conversation with the general manager, a pretty blond woman who specialized in that very specific type of condescending, that almost seems sincere.
    She actually had the audacity to blame me, saying that I had probably had a party that night. She told me that she had been a hotel manager for 25 years, and there was no way there could be bed bugs in the hotel.

    Number one: honey 25 years of peroxide and debutante attitude does not make you a scientific expert on anything. And number two: no matter how amazing the party I have ever attended, the hang over never resulted in massive welts of red bites all over me, I would have remembered.

    I encountered numerous people in New Orleans who have shared similar experiences with International House and the other properties owned by Sean Cummings. I am sad to say that I was very wrong about the integrity and business philosophy of this entrepreneur and his properties.
    It's not the first time, and it probably won't be the last, but I am still saddened and disappointed by what I discovered was underneath all that fancy boutique aesthetic: absolutely nothing.

    05/08/09 | Link | Rating: 1.0
    31. Toshia M.
    Not my favorite hotel. To start, the doorman hardly ever opened the door. The room was very small. Our bathtub seemed to be a bit dirty. The rest of the room was very clean however. And the bed was very comfy. If I had no other choice I would stay here again but otherwise there are too many nicer hotels in New Orleans.

    31/03/13 | Link | Rating: 2.0
    32. Subspace E.
    Sometimes I feel really weird and ungrateful when I review something like a hotel room; what, in reality, do I have to gripe about?  I'm someone that would stay at a hostel, after all.

    My experience at the International House (IH) was as close to ideal as I can hope for.  The lobby and bar of the hotel are gorgeous, and the staff was usually pleasant.  I've stayed at chain hotels for $100 a night that were miserable compared to this place, which is not priced much higher.  

    The shower and bathroom were comfortably sized and well-appointed. There were Aveda bath products in the bathroom which totally saved me since I forgot to bring shampoo and conditioner, and while there were not the promised flowers in the room, I can't say that I really cared - I wouldn't have been around to enjoy them.  

    The room itself was average-sized and very clean.  

    The bar, Loa, was excellent - lit exclusively by candlelight and packed to the gills during happy hour (it died down immediately afterwards).  I was given free drink tickets, and the bartender was genuinely good conversation, and made me a fantastic cocktail.  The hotel will happily allow you to take a glass of wine back to your room (in proper glassware, god bless them).  

    My only complaint was that their old windows are quite thin and despite being 6 floors up, I could hear street traffic and people as though they were right outside my window.  Additionally, a street-level cafe piped music outside starting at a dreadful 6am, which woke me up each morning.  

    Oop, no, I have a second complaint.  Someone else mentioned the hotel's wifi not working, and it seemed to be the case when I was there as well.  I spoke to the front desk about it three times, and the last time I asked if I could just borrow a data cable.  The girl at the desk didn't even know what I was talking about, the silly thing, even after I said simply, "The cord that hooks a computer up to the internet, when you don't have wifi?"  "But we have wifi!" she'd answer with a smile.  I'd sigh and then start all over again.  Oh well, at least she was pretty.

    06/03/08 | Link | Rating: 4.0
    33. Josh G.
    One star for the beautiful lobby and bar, one star for the fun and friendly staff, who give honest, helpful advice on the area's bats and restaurants. Finally, one star for the music playing in the lobby/bar. It seemed like they were streaming my personal music library every time I walked through. How often do you hear The Clash, Joy Division, etc playing in a hotel?
    That's just plain cool. Unfortunately the rooms need serious work, especially the bathroom ventilation, bed linens, and pillows. Not terrible (well, the pillows were terrible) but not as comfortable as one expects from a hotel.

    Your staff is carrying you, IH. Do them a favor and renovate the guest rooms. Then you'll be a perfectly funky hotel in a great location.

    13/01/10 | Link | Rating: 3.0
    34. Chris N Ashley S.
    I was reading the reviews on IH today and had to write one in its defense.  I used to live in NO and still stay in hotels there several times a year.  IH is my hotel of choice and I have stayed in many hotels both here and around the country and world.  For me, you can't beat walking into the candlelit lobby, smelling the amazing herbs at the bar, and hearing the same music I would have on my iPod.  The elevators have interesting mosaics, there is a free Mac computer in the lobby, the rooms are austere but tasteful, the attached restaurant and bar are fantastic, and the staff is accommodating.
    I'm sure many of the things in the other reviews happened -- they've happened to me.  The staff can be snooty, but that's most hotels in the city.  They have also talked to me at length about other great restaurants in the city, educated me on the history of some of the unusual ingredients in the drinks, held my bags when I arrived early, opened the front door for me EVERY time I arrived or departed, and offered to call cabs.
    The rooms can smell musty.  Welcome to every renovated old hotel in New Orleans.  The headboards have had pen marks, God forbid, and sometimes there is peeling wallpaper.  Electronic key systems fail in all hotels and sometimes you have to sit in the hall and wait.  Or better, find a bar and calm down.  I stayed there once and there were ants coming in the window.  It was 110 degrees in the summer.  The hotel can't help that.  They took care of it right away.
    It is noisy outside; you're in the business district and some of that business occurs before 6am.  I always travel with ear plugs and a sleep mask thanks to my fat headed bulldogs.  You know what noise you probably won't have?  Children.  I hate kids and I've only seen them at IH on one occasion.  Ear plugs won't fix shrieking outside your door and beating on the walls in the hallway (Sheraton, ahem).  And as far as bed bugs, not sure that I believe it, but like the reviewer said, 4 and 5 star hotels get bed bugs.  I check the mattress at every single hotel I check into.
    Why are you changing clothes in front of a window without closing the curtains when there is a fire escape outside, especially?  I accidentally left my phone in a chair in the lobby and it was there when I went back an hour later.  There aren't a bunch of creeps and criminals hanging out here.  
    This place is no where near hostel but you will deal with the same inconveniences you will deal with at most hotels.  I've sent tons of people to IH and every one of them enjoyed it, especially when they offer discounted rates in the summer.  You have to decide if the other small perks are worth it to you.

    05/04/12 | Link | Rating: 4.0
    35. Chris J.
    The only reason we were even in this hotel is because we were shunted off here after the hot water went out in our room in their sister property (see my review for Loft 523).  To be fair, the lobby is very nice as is the lobby bar.  I got a kick out of the retarded, yet hip, cut glass signs in the lobby that announced that 50% of smokers will die from their habit (as opposed to the other 50% who will, of course, die of something else - very San Francisco for New Orleans, no?)  

    The rooms, however, leave MUCH to be desired.  We were in a standard double on the 9th floor.  The first thing we noticed while crossing the threshold was the musty odor that wafted forth and bit at our nostrils with sharp, mildewy little teeth.  Gross, but easily overlooked.  Not so easy to overlook - the ancient analog television with cruddy reception, the total lack of electrical outlets, no coffee service at all, and the weird placement of the closet with ironing board and plancha in the bathroom - a bathroom with no ventilation (hence the musty odor of the room).  

    The bathroom was extraordinarily dimly lit.  If you're a man who has to shave his face daily like me, be prepared to do a rather inept job of it (unless, of course, you're a graduate of your nearest friendly neighborhood blind school like on "Little House on the Prairie" or something and you learned how to shave in the dark.)

    On our last day, the desk clerk asked if we would need a cab for the airport.  I said yes and asked that she call us a cab that takes credit cards.  She agreed and then promptly forgot.  Later when we inquired about our cab, she literally just blinked at me.  We ended up in a cab that did not take credit cards with me running through the airport desperately looking for an ATM ($5.25 in ATM fees, btw.)  Argh.

    This hotel has potential, too bad it's not being lived up to.

    16/04/10 | Link | Rating: 2.0
    36. Stefanie P.
    I'll be honest, if you have a very long review in New Orleans you weren't partying hard enough. I'm all about partying.

    Very breath taking lobby with parts of the original wood floor. Beautiful center pieces and candles glowing upon our arrival. Elevators are a bit slow. Our room was a little small. Phone didn't work but we didnt need wake up calls or to call anyone (with cell phone these days) and didn't call to inform anyone. Shower only but very beautiful and great water pressure (important for me). Aveda products smell great and are a treat. Big Fluffy towels. Room was clean but not spotless.  Bed was very comfy. Couldnt hear anyone a rockin next door so room was quiet.  

    Wanted a bottle water, (because of my late night partying) but you can only by the $4 bottles from the front desk (which was warm) because they don't sell them in the  vending machines. A cup of coffee to go was $4.00. TV was a bit fuzzy for a flat screen. Had a ihome/alarm clock ipod, cool.

    I didn't go to the bar, but upon me peaking in, a very well dressed and good looking crowd.

    As for location its a few blocks away from the actual 'bourbon' street but nice peace and quiet. Great high end restaurants near hotel but no 'fast food' grab it and go places.

    19/12/10 | Link | Rating: 3.0
    37. Liz H.
    I originally attempted to review this hotel on June 4th but accidentally put the review under a different hotel beginning with INT. My husband and I realized our mistake when we wrre planning a return trip for this weekend.  We loved it that much that we are already going back.  We originally  stayed the first weekend in June and had a panoramic corner king. The room was nicely furnished, airy with all the windows and the location was perfect.  The staff was great as well.  We highly recommend.

    23/07/13 | Link | Rating: 5.0
    38. laura t.
    so prior to our last night in this hotel, my bestie and I had decided we would give this hotel a 3 star rating. That was until it hit 11pm and the freaking jack hammers started. Now, I understand that road construction happens. The part that led to this dismal one star rating was the response of the front desk person when we called down to see how they could assist us. We spoke withJohn, who had little to say other than "you can talk to guest services manager in the morning". After pushing and pleading, John reluctantly found another room. uoh, and we had to go down to the front desk to get the keys to the new room, they couldn't be bothered to bring the keys to us.

    what???? Are you kidding me???? Even in Vegas, where they see a high volume of patrons come through their doors, and yet, they are still able to have a sense of customer service and need to meet the needs of their clientele. John didn't utter one word of empathy or apology or concern.

    it's great that they have Aveda products, and a happy hour with a DJ and whatnot, but what they are seriously lacking in makes a world of difference.

    29/08/10 | Link | Rating: 1.0
    39. Addie B.
    GROSS.

    The lobby is very nice and kind of tricks you into thinking the rooms will be as well.  Don't be fooled.  There are magazine articles on the wall with write ups about the hotel, but if you check the dates, they're all from like 1999.  The rooms might have been nice 10 years ago, but they aren't anymore.  And they're not just old, they're dirty.  Our pillowcases and sheets just looked dirty and the sheets even had small blood stains on them.  Also, housekeeping doesn't replenish your toiletries every day.  I woke up in the morning with small bites all over my body.  Disgusting, disgusting, disgusting.  Never ever would I stay there again.

    30/06/10 | Link | Rating: 1.0
    40. Kelli A.
    I was a bit worried about booking a room here because it did have some bad reviews but I got one of those 'deals' on the internet that was just too good to pass up.  It is quite a lovely hotel and the room was extremely comfortable.  The room we were in didn't have a tub which kind of sucked but the shower was pretty special so I didn't mind too much.  

    The hotel is conveniently located within walking distance of the French Quarter so even after a night of drunkeness I was able to make it back with no problems unlike my companion who got lost after we became seperated in a large crowd.  So much for men having a better sense of direction than women.

    Do be aware that parking is NOT free and costs around 20 bucks a day which is a small print item that doesn't stick out on the website.

    20/04/11 | Link | Rating: 4.0
    41. Leilane V.
    Great discovery.  Fantastic lively atmosphere.  Stunning decor and Absolute NOLA.

    13/05/12 | Link | Rating: 5.0
    42. Amy F.
    Got into new orleans early for the running of the bulls. Did not realize that check in time was 4 o'clock!! After lots of drinking and eating it was just too hot to be wandering around. Lady at the desk said we could wait in the bar (that doesnt open till 4 o'clock as well) and she would call us when the room was ready.

    Staff was very unhelpfull about even budging an inch off this 4 o'clock thing.

    Room was beautiful though! Bed nice and comfy. we got a corner room on the 3rd floor-lots of windows! wireless works great. shower nice and hot but seriously lacking pressure. Bathroom, with the room's only mirrors, is pretty dim.

    I'm not a gym connoisseur, but the one on our floor seemed really nice. Lots of new equipment.

    10/07/11 | Link | Rating: 4.0
    43. Dawn R.
    We stayed at his hotel as part of a group of 20 for 2 friends 40th birthday. I really enjoy boutique hotels and have stayed at many so I was excited to stay at International House. I know going in that if it is a renovation of a much older space that I am taking a gamble. International House is a beautiful space in a great location just outside the quarter. Upon entering the hotel I was delighted by the electic and glamorous feel of the small space.

    My delight quickly turned to frustration when I got to te reception desk. Upon check in I was told we had been upgraded to a room with a view. Normally this would have been a pleasant surprise but since I had specifically booked the Rock Star (windowless) room for our stay this was not a welcome upgrade. I politely declined the room with the view and let the clerk know that I had been looking forward to my windowless room which I had booked almost 2 months prior. At this point she informed me that in actuality the no longer had any windowless rooms available. I offered to wait until one was made available and was again told that they were all occupied. Interestingly enough our friends that arrived a few hours later were given a windowless room and when I called the front desk to inquire about how they were able to get the windowless room I was told, very courtly, they had specifically reserved that room almost a month ago and that in the future I might consider doing te same if I wanted a specific type of room. Our friends booked their room AFTER we booked!

    The room itself was so tiny there was not even room for a small chair.  The size really wasnt an issue though as that is pretty common with boutique hotels. What wa surprising was the condition of the room. The wallpaper was peeling from the floor and ceilingin th bedroom and bathroom.  The headboard was vinyl and had pen marks all over and the wall had multiple scuff marks. Oh and the upgraded window room with a view. Our view was of a wall of windows and the tops of other buildings. When the sun came up the next morning there was no option of sleeping on because even with the drapes pulled shut the room was bathed in light so I was wide awake both Saturday and Sunday morning by 6:30 am. Not exactly a relaxing weekend.

    Other lowlights:

    Very limited hours for the restaurant, bar and room service.
    Bar and parking super expensive. Parking with tax was 42.78 per night!!

    Highlights:

    Beautiful design
    Bottled Water in your room for $2.00.
    Party for 22 people in the altar loft was nice with tasty appetizers and good service.

    Happy Travels!!

    08/03/12 | Link | Rating: 2.0
    44. Adriana L.
    I could not locate another hotel when I booked this as my third option and was concerned about what exactly we would be getting but was pleasantly surprised upon arrival.  The lobby is open, spacious and decorated in an old meets new decor style that is fresh and warm at the same time.  Although the room we got was smallish, it was clean and comfortable.  I liked that it was away from the l noisy hot spots but within walking distance of just about everything.  Area for improvement:  water pressure.  It's not the worst I've experienced but could stand some tweaking.

    01/08/12 | Link | Rating: 3.0
    45. Danny R.
    Stayed here for a wedding I attended.  The rooms are very pricey for what you get.  The water pressure in the bathroom is very poor.  There are ABSOLUTELY no amenities.  No pool, Gym, etc.   Also, the service is poor.  I spoke to Amy, who is a manager and she was not very helpful.  I stayed here for 4 nights. my flight was at 5 pm on Monday, and I asked for a late check out so that I could get out, see the town, come back and shower before my flight and She said the latest i could check out is 1pm.  So now I have 2.5 hours of standing around with my bags...  Not cool.  I could understand if the hotel was filled but, it's a Monday morning after festival weekend.  The hotel is completely empty.  Definitely check out other places in the area before committing to this place.  The lobby is also boring and not welcoming.  However, the bar is very sexy and the drinks are great.

    16/04/12 | Link | Rating: 2.0
    46. E L.
    I forgot to mention in my review, when I arrived there was a freshly chewed slobbery large wad of Winterfresh gum behind the bathroom trashcan. I picked it up with a tissue and threw it away. This place is not without it's problems besides its few bad apples in customer service. Next time I come to NOLA I  will stay at the Sheraton.

    03/06/13 | Link | Rating: 2.0
    47. Joe C.
    I was drawn to this hotel by past reviews., as of this writing (Fall '12), the jig is up. Avoid this hotel and consider past reviews with caution. Where to start? Phones didn't work -- although I was assured my cell would. Most showers were cold - day and evening. There is no room service, ice must be specially ordered from the front desk, tv is basic cable only, and the in-room fridge was disconnected and broken. Their restaurant is closed. The lobby bar is fine, but who travels to NOLA to hang out in a lobby bar? I suspect financial problems are present -- so, eventually new ownership may return this to its glory days. Until then, stay away.

    17/10/12 | Link | Rating: 1.0
    48. Jessica H.
    I stayed at this hotel for a conference. What an amazing experience. I cannot believe how quiet my room was. It was like I was the only guest on the floor. The bed was comfortable. The staff were very pleasant. I left housekeeping a note thanking them for the room condition and they wrote back! I have written a thank you to housekeeping every night in every hotel I have ever stayed in and this is the first time I have gotten a response. The room was set-up like someone who travels on business designed it - a working desk and lots of open plugs for charging computers, phones, etc. Highly recommended.

    21/10/12 | Link | Rating: 5.0
    49. Michelann Q.
    We has a lovely stay at International House. The decor in our room was lovely - white linens on a HUGE bed and taupe accents. I loved the oversized velvet chair, huge crystal chandelier, and the Aveda bath products. Concierge service was great, and there were no hidden charges.

    My only complaint is the owner threw a huge, noisy party in the lobby one night of our stay. I think it would have been wiser to inform guests in advance as a courtesy. It was so loud, it was almost impossible to speak to the desk staff when we needed to.

    Party aside, we very much enjoyed our stay and will be sure to come back.

    25/07/09 | Link | Rating: 4.0
    50. Robert G.
    Yowza! .. This place gets 3 stars because it is the ONLY option in NO for an urban sophisticate that appreciates good lighting, the perks of smallish boutique hotels, and charm of an old building - and it's in a great location near the action.

    But the people are a big turnoff, and it is clear that they are the only game in town. If there was more competition from similar style hotels, certainly
    the staff would be more on the ball.

    Specifically, I got the stink eye when asking about an upgrade perk that was offered with my reservation. First, the clerk said that nothing was available. And then he said, okay, for $20 a night, he had a suite for me. But then his computer "wouldn't let me give it to you" .. Asking for a manager, he explained she was at lunch, and I'd be welcome to sit and wait for her. Finally, they booked me into the suite, but it was an ordeal that they made seem like I didn't deserve, or was a favor to me.

    Neat place, great location, good bar, my room was great (when I finally got the suite upgrade), but the people definitely lessen the experience, and need some training on how to run an establishment that is trying to brand itself this way. (Oh and I know New Orleans famous attitude is sassy - this wasn't like that; this was like "i don't give a shit".

    19/07/11 | Link | Rating: 3.0
    51. Alexa B.
    Wonderful Hotel! We got a great rate during the summer! I loved that it had aveda products in the bathrooms! It is a great location to the CBD and French Quarter. The Bar LOA is amazing, as apart of the deal we got a free drink there. The lobby is beautiful and the whole staff made my visit memorable!
    Only small downside is that the gym has sort of outdated machines but that is no biggie. I look forward to staying again.

    03/11/10 | Link | Rating: 4.0
    52. Roxane W.
    BEWARE!!! If I could give this place negative stars, I would!

    Other than the fancy interior of the lobby and their upscale mixologist type of bar, this hotel is nothing short of a shit hole. The service during my stay was beyond poor.  I came here as part of a wedding party and we were treated as if we didn't matter at all.  The room is tiny for the price you're paying- and ours looked totally shabby and not well cleaned.  Also, the walls have very little insulation, so you can hear everything that goes on on the busy street below.  The phone in our room did not work when we got there, and despite mentioning it several times to the front desk, it was never fixed, nor did they ever bother acting as if they were going to do anything about it.

    The worst part of it all is that the STAFF WILL STEAL YOUR BELONGINGS! I am not the first to have complain about this--- after my ordeal, I googled the establishment and found similar complaints online.

    Here's the story:

    During check out, I asked the front desk where the nearest post office was since I had two packages to return (postage prepaid and tracking numbers already on them).  I was promptly told that they'd be happy to take care of sending the items back for me.  What a blessing, I thought, since I was running slightly late to get to the airport for my flight home.  So I happily handed my two packages to the front desk.  Somehow (and I should have known this, given their track record during my stay), the items never got returned; the tracking numbers show no signs of ever making it to the post office. So when I called the hotel to confront them about the issue, they were unhelpful and took zero responsibility for the lost items.  They have since then (the items have yet to be found or returned) been completely unprofessional, rude and even mocked me for thinking they'd actually provide any kind of relief for said issue.

    Seriously, the most unprofessional hotel establishment I have ever dealt with. So upsetting.

    STAY AWAY!!  Do not spend your money here!! Go to the Royal Sonesta - it's cheaper, and despite being right on  one of the noisiest streets of the French Quarter, you can barely hear any noise!! Oh, and the staff is amazingly courteous, friendly and professional!!  Unlike International Hotel.

    PS UPDATE: Staff could not even remember that I gave them packages when I first called - they had no idea what I was talking about.  Now they say they sent it, but USPS has NO record of ever receiving it! We have tracking numbers! This hotel is full of liars.

    05/07/12 | Link | Rating: 1.0
    53. Robert L.
    This place stinks !!!  No really, it actually stinks like an old lady's moldy attic......and it only gets worse.  

    Stayed here on our vacation this week.....my girlfriend and I both agreed its THE WORST HOTEL WE'VE STAYED IN, FOR THE PRICE.  

    The Room:  we had a corner room.  smelled very moldy, broken picture frame on the wall, chipped paint and black smudges on the wall, as well.  view was ok, but like in a previous review I just now read, GET READY FOR THE NOISE !!.  we woke up every single morning to super loud crashing or banging noises on the street below, oh and cars honking at 7:30 sharp.  (EVERYONE honks their horns here for some reason).  

    The Service:  had to call for extra soap and towels, and water was NEVER REPLACED IN THE ROOM.  we even called the front desk, and they said' "sorry, there's a $16 minimum to bring that to you....and we only have 3 bottles in the hotel anyhow"..........no joke, that's what they said on the phone!  Except for checking in, nobody ever held the door for us.  Ice water was available on Sunday near the front door, but was missing until Wednesday night at checkout.  WE NEVER FELT WELCOME HERE AT ALL.  

    Bill was $1100....would have rather slept in the park with the homeless.  They were more friendly !

    14/10/11 | Link | Rating: 1.0
    54. Jenaia F.
    This hotel was a complete and total pleasant surprise... LOVED IT! In fact, I loved it so much, that I will stay there again the next time we're in town.

    The hotel lobby is absolutely gorgeous! Bright white walls with furniture in different shades of red, accented by crystals and subtle shades of silver. Paintings on the walls by a resident artist - David Harouni - which I had the pleasure of meeting while on my trip. It's decorated to the "T" and is quite impressive. Upon entering, you'll notice that to the left stands the hotel bar, Loa. It's uber cool and from the moment that it opens, it is bumping with both tourists and locals alike. Their cocktails are to die for and the bar tenders couldn't be nicer.

    The rooms are nothing to write home about, but they were clean and comfortable. For me, that's good enough, especially when you are paying less than $100 per night. Let's face it, when you're in New Orleans, you really shouldn't be spending much time in your room. The room is for an occasional midday and midnight nap, if you will. Clean and comfortable always works for me... especially when it includes a nice sized bathroom with a huge shower.

    02/07/10 | Link | Rating: 4.0
    55. Frank S.
    This place was a lifesaver. I was in New Orleans on business and the hotel I booked screwed up my reservation, leaving me with a "room" that wasn't acceptable and no other options. After almost 2 hours of arguing with the incompetent desk staff of the other place I handed back my key and decided to simply head out on foot and try to find another hotel.

    It was already late at night after a long day of travel - about 11 pm - when I found the International House on google maps using my smart phone. It was actually quite random that I picked the place - it looked decent on the outside & was in walking distance of the other hotel, but other than that I knew nothing about it.

    I called them up from the lobby of the other place, explained my situation, and asked if they had any rooms available. The lady who answered was completely sympathetic and found me a room for the next 4 days at a very reasonable rate considering I was a last minute walk-in with no reservation.

    When I got there about 10 minutes later she already had everything entered into the system and a key ready for me. All I had to do was give my credit card.

    The staff here was pleasant and helpful for the rest of my stay. They recommended local dining options, printed some business papers for me, and got me a late checkout to coincide with my flight. The room was perfectly adequate for what I needed too. I had a queen bed in a reasonably spacious room for downtown New Orleans. The bathrooms are large, each room has a mini-fridge, and it comes with free internet.

    There's a lobby bar on site that had a very relaxed atmosphere the nights I was there. Though it's on a busy street, the hotel has a very private feel to it - almost secluded. I'd definitely stay here again though.

    21/11/12 | Link | Rating: 5.0
    56. Bill P.
    I cannot comment too much as i was only there to sleep as i was so busy. However will say it was functionally stylish, clean, and location was perfect.

    It is a quality hotel, has style and has been carefully renovated. It is also somewhat modern. I stayed in room 408. Was nice. Bed and sheets were comfortable. Wifi worked.

    Location is awesome. You are about 2 blocks from the french quarter. Walking back and forth is well lit. Also, in the other direction you can get to the casinos and riverfront very easily as well as convention center.

    My only comment is that the staff seems to not really welcome you. Not that they are mean, just handed me my key and i didnt know where anything was or how to get to my room. Felt odd. I would stay there again.

    09/03/13 | Link | Rating: 4.0
    57. Mathew S.
    This hotel is a great boutique option with a high end feel. Staff was very pleasant, rooms were clean, hotel bar is cool and the place had just the right amount of character. Will definitely stay again!

    21/04/13 | Link | Rating: 5.0
    58. Don A.
    Worst hotel experience I have ever had.  I travel frequently and easily stay in hotels about 120 nights out of the year.  We decided to have our annual team meeting in New Orleans and selected the International House because it looked unique.  Over all the physical hotel was not that bad except that it was an older building and the rooms were very small.  The conference room we reserved was across the street in another building, no big deal but they didn't tell us it was in a different location so everyone was late to the meeting.  The biggest issue is with payment.  They billed the groups rooms to my credit card as planned and there was no issue with that.  The problem was that they billed another groups rooms to my cards as well in a separate unauthorized transaction at a cost of almost $7,000.   I tried for 3 weeks to get them to remove the charges.  On 2 occasions they said they credited the card.  After a month of no credit, I disputed the charges with Amex and am going through that process.  With all the great hotels in New Orleans I strongly recommend not to stay at this establishment.

    19/12/13 | Link | Rating: 1.0
    59. Tom L.
    Been to NOLA 4 times in 8 years. If you are a Euro Weenie, this is the place for you. Stayed with my wife here last year. Room was clean, beds were comfortable. Thats it. NO WATER PRESSURE in shower. Called to complain about it and was told nothing could be done. Maid service was not impressive especially with mold in shower.  You can keep the candles and Loa bar which is overpriced and too dark and small. On vacation, all I ask is for coffee and each morning, i had to walk around the block to buy coffee at starbucks rather than pay $22 for a pot of coffee

    23/01/13 | Link | Rating: 2.0
    60. Karen Z.
    Three of my colleagues and I stayed at IH when we were in New Orleans in June 2012 for a conference and were seeking a hotel with a little more interest & character than the huge chain hotel the conference arranged for.  We were not disappointed.  This is a well-appointed, interesting place.  Very clean & neat, service was friendly but not intrusive.  We enjoyed the bar's interesting drinks.

    Great location, close to the quarter without being IN the quarter, with great access to the St Charles streetcar if you're headed to the Garden District.  

    I will agree with other reviews that the water pressure was pretty dismal, at least on the 11th floor where we were staying.  That was the only real negative.  The bathroom in our room was HUGE; we could have thrown a party in the shower.

    Pricewise this wasn't the cheapest hotel available, but it was still less expensive than the specially-negotiated conference rate offered at the local behemoths.

    Another reviewer complained about being "stuck" with their luggage when they couldn't get a late checkout.   I don't know how the luggage/checkout issue was conflated, because this hotel was like other city hotels I've been to: they will gladly stow your luggage for you after checkout!  That's pretty standard procedure, and IH couldn't have been nicer about it.   They have a little locked room by their front door for this very purpose, and it's unfortunate that the reviewer was not aware of this courtesy.

    12/06/12 | Link | Rating: 4.0
    61. Renee V.
    We stayed here last weekend, with some friends.  We had two rooms, Friday and Saturday nights.  We flew in while our friends drove.  They opted for valet parking, but when they requested their car to leave Sunday morning, they were told their car could not be found.  It was located an hour or so later, but the valet service could not find the key.  Long story short, they never found the key.  After hours of waiting they were told they would need to stay until the next day, when a key fob could be located somewhere else.  They did not receive the fob until Sunday around 11 or 12.  To cover their unexpected stay, they were promised free meal, clothes, and of course a free room for the night.  It's a week later and the only reimbursement they have received is for the parking.  The hotel even charged them for the 3rd night, promising they would receive a credit, which they have not seen.  They should have never been charged in the first place.  I get it, mistakes happen, but when a business makes one of this magnitude, they have a responsibility to make it right with their customer, which they did not.  

    If I put aside the valet parking incident, I would have to say the hotel is nice, but rooms are small.  Staff was friendly.

    21/04/13 | Link | Rating: 1.0
    62. A L.
    Ive stayed in other International Hotels before (the one in Madrid, Spain is amazing) so when I paid $200/night for a windowless room, I didn't really blink an eye. Really wish I did more research before booking--now I know why the rooms are non-refundable!
    (1) restaurant in hotel is closed down (2)rooms are creepy and dingy (3)cockroach in shower!!! (4)room phones don't work (5) bathroom wasn't cleaned before we check in

    Will never stay here again. Really annoyed that I paid as much as I did.

    20/10/12 | Link | Rating: 1.0
    63. Nicole S.
    International House has a fantastic location, great ambiance, small rooms, working air condition, and a cute cocktail lounge. Beds are large and comfortable. Internet is free, but cable is not in HD. They serve coffee until 12 pm in the lobby and check luggage after check out. There is no room service, but they offer snacks.

    I appreciate that house cleaning did not knock on my door, or visit my room until I put out the housecleaning "now" sign. Despite thin walls I experienced infrequent disturbances due to the small number of rooms per floor. Even though the hotel was full, the lobby never became crowded. I think it is the  perfect hotel for couples and singles looking to enjoy NOLA food, night life, and an early morning sleep. Late checkout? No problem.

    03/08/12 | Link | Rating: 4.0
    64. Katelynn A.
    We reserved rooms here for our wedding guests.  Only a few of our guests stayed here because it is so pricey compared to nearby hotels, but the guests that did were quite happy with the place, especially the hip lobby/bar.  

    I also stayed here with some girlfriends the night before our wedding--  we couldn't get into our room early (which I had expressly asked for) to get ready for our big pre-wedding party - which wasn't a big deal, but our party started at 5 pm and we needed to be to the place by 4 pm (which ended up being the time the room was finally ready!).  Luckily a friend let us get ready in her room!!

    Then my hubbie and I stayed here on our wedding night- great experience that night, as they let us into our room EARLY (yay!!!).  The room was nice, but seemed small for the price (even the discounted wedding party rate!).  The staff was especially helpful that night when we pulled up to the curb, in the rain, with a  trunk full of gifts to unload.   They held umbrellas for us and helped us unload which we so greatly appreciated!!  We also had a box full of food with us, but no room refrigerator---  the man who helped us unload took our food to a nearby hotel and stored it in their fridge for us- now that is going ABOVE and beyond!!!

    06/03/12 | Link | Rating: 4.0
    65. Peter S.
    Great boutique hotel in awesome location, lobby and lobby bar were great.  Rooms are not exceptional but definitely good enough for 3.5 or 4 stars. Very comfortable bed, nice bathroom.  A few blocks away from the noise and drunkenness of Bourbon, but close enough to all the action, very walkable.  Would definitely stay again.

    25/03/14 | Link | Rating: 4.0
    66. Michael W.
    I stayed in one of the "Rock Star" rooms and it was very comfortable and exactly what I needed for New Orleans.  The hotel was really cool and reminded me of what I'd pay $500/night for in NYC for a boutique hotel.  

    The bar is awesome.  Interesting drinks when you read them on the cocktail menu, but whoever designed the drink menu got it right!  The bar played great music, and it was a cool lounge to chill in for one last drink of the night --- I'd like to have spent more time there.

    Great coffee in the lobby in the morning.

    2 blocks from the Harrah's and 5 minute walk to Bourbon St.  

    I'm a big fan of this hotel and plan on staying there moving forward.

    11/06/13 | Link | Rating: 5.0
    67. Ted Z.
    We came to the International House by accident, really. A booking at a nearby hotel didn't meet even the most basic of our expectations, so I asked to be re-booked in an affiliated property. Let me just say, I was delighted by the results.

    If you like nightlife, good music from the last 20 years, and comfy places to sit you're going to love the bar and lobby at this hotel. Right outside on the curb there are a handful of tables with some of the best outdoor people-watching in all of New Orleans (except Rue Bourbon, of course). The front desk and bellhop staff were neatly dressed, polite, informative, and responsive at all hours of the day and night (I had to leave at 4:45am and even at that hour they were great). The vibe on the way in is something like walking into your friend's house, where there is a party with great drinks to the left, a cozy living room with helpful hosts in the center, and - quixotically - a pretty good tapas places next door. Breakfast was fine, I didn't get to try lunch, but dinner was quite good.

    Our suite was directly over the bar (not an ideal location when you're getting up at 4am) and did not have a particularly comfortable mattress I thought (firm, and we sleep on a pillow top at home). Otherwise, I have to say my jaw dropped open when I walked in. There was a fully-furnished living room with a mirror, table, flat panel tv, sofa, coffee table, a really comfy chair, and two four-foot-tall chandeliers. extravagant, perhaps, but just the right blend of antique and modern styling for me. Closet and bathroom were about average in my experience, except for the shower, which was absolutely enormous. If the bar got shut down, the party probably could've moved to our shower by bringing in a few chairs. No really, three people could've played a card game in there. The bedroom had another flat panel tv, that bed I wasn't crazy about, and a pair of end tables.

    Everything was clean, airy, and bright. Plenty of sunshine spilled through the big windowpanes. The room smelled clean. And the linens - though not the softest I've slept on in a hotel - were spotless.

    The location is just far enough away from Rue Bourbon to be calm, and yet close to the middle of everything. There's no pull-off from Camp St in front of the hotel, but there is a hotel loading zone. Anyway, Camp is usually quiet enough that you won't have too much trouble getting into or out of your car. I don't suggest the valet, though, unless you simply must have it; there are three or four parking lots within two blocks.

    In all, this was a very pleasant stay for us. I would recommend the International House to folks visiting New Orleans, and I would be glad to stay there again.

    24/05/12 | Link | Rating: 4.0
    68. Judy R.
    I was in New Orleans for a conference and arrived early to see the sites.  Hotel staff were very friendly and helpful. They provided a walking map and route to take me through the French Quarter, along the waterfront, French Market, parks and historic places.  It was awesome!!  They made dinner reservations for me at Red Fish which was fantastic food!!! The hotel location was perfect.  It was quiet and less than a 5 minute walk to the French Quarter, waterfront and aquarium.  I'm so glad I stayed there. Everything I needed they took care of.  I had booked on expedia and they matched the price for an earlier arrival date.  They agreed to a early checkout date and expedia refund due to a tropical storm coming.  The room was nicely furnished and clean. It was a great experience - one that I'd recommend to others.

    07/10/13 | Link | Rating: 4.0
    69. Michelle W.
    I enjoyed my stay at International House.

    The staff at the hotel are friendly, knowledgeable and helpful.

    The rooms are comfortable and the bathrooms are lovely. But really, who cares about that, if you spend a lot of time in the room, you're doing something wrong. It's New Orleans, get out and enjoy it!

    The hotel bar is very nice and the cocktails were divine!

    I would stay again and recommend to others.

    07/03/13 | Link | Rating: 4.0
    70. Khalua K.
    This was the first time saying at IH but i have stayed at the sister property and have visited the bar  on a trip moths prior.  The staff is the same at both properties.  When we pulled up Everyone remembered us and made us feel very special.  We had 2 free drinks at the coolest bar I have ever been too Loa.  
    The room was very clean, the bath room is spacious, and I love the location.  I'm already planing my next trip and it will be hard to decide which property to choose both are sooo very cool.

    30/09/12 | Link | Rating: 4.0
    71. Bobby B.
    DO not base your idea of this place on the pics. Sorry...cameras are liars.  It is run down and cheap. That's ok, of course, but it is something you should take into account.
    This is a run-down Space but if you are comfortable with hostels, it's fine.
    The staff, usually, try really hard to accommodate.
    Cheers.

    18/07/11 | Link | Rating: 3.0
    72. Andrea N.
    I stayed here over Easter weekend, I had one of the "rockstar" rooms.  (1105) I was a little worried about having a windowless room, but it was fabulous. The room was spacious, clean, very minimalist (in a very good way).  King sized bed with great pillows and great linens.  The bath tub was huge and the complimentary aveda soap and shampoo was a plus.

    Loa bar was great too. Love the creativity in the bar and the whole calm vibe.

    The front desk were nothing but friendly and helpful, even directed me to a great place for Easter brunch.

    Oh the best part though? My room was SILENT. I didn't hear guests on either side of me, water running, bumps against the walls or anything.

    I am looking forward to my next trip to New Orleans  and I will definitely stay there again.

    19/04/13 | Link | Rating: 5.0
    73. Chris B.
    I love this hotel and in my dozen or so trips to Nola it's where I usually Stay. Unless I have a bunch of points or someone else is paying :)

    Great Feel, Comfortable rooms, Service has always been the best. Love the Lobby bar Loa in the Lobby. Some of the best craft cocktails in town!

    I like that it's not in the Quarter but still close enough. Some people complained on yelp by I've never had an issue. People always complain on Yelp...

    I've Stayed at the Ritz, Both W's and some other's near by but the International House works our great every time. By the Way the Ritz is great it's just my bar bill was bigger then my room bill! It's a nice bar!

    21/02/13 | Link | Rating: 5.0
    74. Gemma W.
    Can't speak highly enough of this fabulous Hotel. Three friends and I had just spent four busy nights in Las Vegas and a full day at airports before arriving in New Orleans. When we got to the hotel we had been upgraded to two penthouse suites to cater for our request for two rooms being side by side. The penthouse rooms had sliding doors out onto a rooftop terrace with chairs and tables and lounges- very impressed. The staff couldn't of been more helpful and were excited to give us information on tours, where to eat and what to see and happy to hear our feedback on these experiences too. The hotel is nice from the outside and just as nice inside. Great lobby, atmosphere, smell (yep even smelt nice), Bar, staff, rooms and location. So close to Canal street and close enough, yet far enough from Bourbon street! Haven't had such great service whilst here in New York. Thanks goodness for Southern hospitality! Thumbs up International House!

    30/06/14 | Link | Rating: 5.0
    75. Shinazy S.
    Reviews on Yelp:  I caution you to read positive reviews with the understanding that the hotel offers a "FREE 2nd night" when a positive review is posted.

    I stayed in room 310 for seven nights the first week of October.

    GOOD:  
    Friendly staff, comfortable bed, plush bedding and towels, four pillows, Aveda products, creative cocktail menu at the bar.  Located within walking distance of ... everything.  Powerful air conditioning.  Big king-standard room.

    BAD:
    Although the room was large enough to hold a yoga class, the furniture was ... missing.  A 18" x 30" desk functioned as one of the nightstands.  For seating there was a desk chair and an occasional chair.  The only other piece of furniture was a small armoire that housed 32" TV, refrigerator and 3 tiny drawers that would not close without pinching fingers.  When you enter your room there's nowhere to place your stuff, so everything goes on the floor.

    Bathroom sink and vanity:  here again the sink was so small that you will flood the counter surface every time you use the sink.  And there is minimum surface space to put your toilettes.  The bathroom is large so there is plenty of floor area to place your bathroom items. Oh, and there's no hand-towel rack, so it sits on the counter, too.

    WiFi - In room 310 I could only connect to the wifi when I was in the bathroom.  Instead I went to the bar and used one of the tables.

    Wake-up call:  Requested a wake-up call, gave the desk my cell number ... never received the call.

    OBSERVATIONs:  
    Only outdoor-seating were the 6 chairs on the sidewalk in front of the building (busy street and smokers)

    No phone system, so bring your mobile phone charger.  To call the Front Desk, you call the hotel's main number.  

    If your room is on Gravier Street, know that the dumpster trash pick-up happens Monday & Tuesday mornings approx. 3:30AM

    No restaurant.  

    No Business Center, just one computer in the lobby.  

    No movie channel on television.  

    No gift shop.

    If you need coffee-with-a kick or tea in the morning you will need to leave the hotel.  When you ask for hot water for tea, the staff goes to the basement and by the time your cup of hot water arrives it is no longer hot.

    Other than the mold in the tub grout the room was clean.

    Hope this is qualifies as a 'positive review' so that I'm eligible for that Free 2nd night offer.

    14/10/12 | Link | Rating: 2.0
    76. Milo D.
    I have to say I was a little disappointed in my visit to the International House. The hotel does have quite a few nice qualities: the rooms are very clean and beds are comfortable, I found the service to be nice and helpful, the Loa bar was fantastic, and it was a nice distance from the French Quarter.

    for the cost of a room, though, I was expecting more. It is possible to insulate a hotel well enough so that guests are not constantly being woken up by street or hallway noise. This hotel has not done that. My biggest complaint, however, is the lack of water pressure in my shower. I don't know how the other rooms are, but the room I paid a decent amount of money for dribbled water from the shower and took forever to heat up. After a night of restless sleep due to the noise, it would have been nice to take a good shower in the morning.

    30/04/12 | Link | Rating: 3.0
    77. Libby R.
    Hmmm not sure what all the negative reviews are about! I thoroughly enjoyed my stay here! My bf and I decided to check out two different areas in our long weekend trip to New Orleans, first with a night in the lower garden district in a B&B, and then for a change of pace at a hotel. We decided on the International House because of the fair rates, location, and good reviews on either Travelocity or TripAdvisor. Sure the room wasn't huge, but how much space do you need?? We had a king size bed, and lovely bathroom, and I did enjoy the little view onto the street and seeing the action go by. I will say, small complaint, but the water pressure wasn't great in the shower.

    The pluses:

    -Fantastic hotel bar with amazing creative cocktails. A great way to end the day of walking around
    -Lovely staff! Everyone was super helpful and friendly, I felt a warm reception the moment we walked in
    -Quiet, relaxing
    -Not a fancy gym, but there is equipment on the 3rd floor and we were able to sneak in a couple quick workouts
    -Nice room, cozy bed, all the amenities I needed
    -Location--not in the quarter but literally a 2 minute walk, and also you get the benefit of being in walking distance to the warehouse district which has some lovely places to go (such as Cochon, check my review!)

    I would definitely stay here again.

    05/03/13 | Link | Rating: 4.0
    78. C P.
    What do Steve Jobs, JFK, and Nelson Mandela have in common? They all have giant portraits hanging in the International House lobby.

    Entering the hotel, we were immediately impressed with the spacious and well appointed lobby. It's a mix of classic New Orleans architecture with modern furnishings.

    We stayed here over St. Patrick's day weekend, while attending a wedding and celebrating our Anniversary. Our room was on the 10th floor, in a corner, which gave a panoramic view of the city. The room was spacious and clean, with a King size bed, a writing desk, and a sitting area, complete with a beautiful chandelier and wall sized mirror. The ceilings seemed 15 feet tall, adding to the spacious feel. The closet was well organized with a built in shelving unit and drawers. The room also had a mini fridge which easily held a six pack and some leftovers.

    The bathroom was large, and though lacked a tub, had a giant shower stall with a rain water style shower head. The shampoos were high end salon products from Aveeda.

    One of the best features, which you shouldn't overlook is the hotel bar. Most of the restaurants and bars we visited in the French Quarter had mediocre beer offerings. This hotel carries a small list of microbrews and imports including some Japanese and Dutch beers.

    We also found the staff to be incredibly friendly and courteous.

    Being Louisiana natives, we make it back home every other year or so and try to spend time in New Orleans each time. This will be the first place we check for availability. It's location and price make it a great value in The Big Easy.

    Be sure to call and check the rates, they will work with you based on the nearby competition, which I appreciate, as this feels more boutique than the Sheraton, or Marriot.

    19/03/13 | Link | Rating: 4.0
    79. Tina F.
    Just a block outside of the French Quarter, the International House is nicely situated to the action without being right in the middle of it. Initially, we booked a Rockstar windowless room, but were upgraded when the lock to the room didn't work. The room was really nice and modern (and Aveda hair care products!). We didn't spend a lot of time in the room (as it should be!) so I may have found flaws if we were there more.
    The lobby was fantastic and nicely decorated and they always had a supply of lemon water, which was nice after being out in the heat.
    The staff could've been nicer, but they weren't rude. They just seemed young and inexperienced.
    Tip: Go to the Ruby Slipper nearby for breakfast. It was fantastic, and, although popular, there wasn't a long wait. Do NOT go to the Streetcar Cafe. Deep fried bacon...need I say more?

    04/06/13 | Link | Rating: 4.0
    80. Janice B.
    I enjoyed this beautiful and historical hotel. The location is great with just a two block walk into the French quarter. The ambiance of the loa bar is just magical in the evening and the staff is great.  Very comfortable rooms, slept well.

    18/09/14 | Link | Rating: 4.0
    81. Simon H.
    Excellent choice for a hotel.
    Close, but not too close, to the French Quarter and very elegant and comfortable.
    The staff were always cheerful and helpful, and good with advice about places to eat nearby.
    Our room was spacious and well appointed.
    It was a great way to visit NO.

    03/04/14 | Link | Rating: 5.0
    82. Krystine S.
    The lobby makes you think that the rooms are going to be of the same calibre. The rooms are nice but you'd expect nicer looking at the lobby. The rooms are nice, mattresses aren't that comfy but the bathrooms are big! Love the style of the hotel. All in all it's a pretty good place!

    21/07/13 | Link | Rating: 3.0
    83. Melissa K.
    We went down to New Orleans on a random weekend before the Mardi Gras parades were due to start, and all we could think was "Thank goodness our hotel was a 5 minute walk from Bourbon Street".   It was quiet and nice to escape the craziness but close enough we could dive back in.      Our room had a small fridge which was nice to stash a few waters for the morning.  The staff was super friendly and helpful.  Especially the doorman who had a cab waiting to take us to the airport after our last tour ended and we had checked out.  Cabs to and from airport were a flat rate ($33 for one or two people or $14 per person if more than two).  The hotel hotel was chic and clean.   I would most certainly stay here again

    12/02/14 | Link | Rating: 5.0
    84. E. S.
    Our suite was pretty incredible. Top notch services and amenities. We also appreciate the use of the second floor for a small family gathering. Four stars because our friends' room smelled of mildew and the fire alarm went off in the middle of the night for no reason.

    13/10/14 | Link | Rating: 4.0
    85. Jessica B.
    This is where I stay when I come to New Orleans, and I don't imagine that changing anytime soon. The rooms are small but lovely, with thick carpeting, comfortable beds, and New Orleans-y art. My priority, a large bathroom with a good bathtub since I don't have one at home, is totally fulfilled: these are the deepest baths I've ever seen. There's no coffee pot, but coffee in the lobby. The tv is inconveniently situated, but I prefer to limit my tv access so I'm not tempted to sit lazily when fun can be had.

    The front desk and especially the gentleman who is the valet/concierge are friendly and helpful. This most recent trip we got a recommendation for Luke for breakfast (amazing grits and biscuits and apricot compote but terrible service) and had a conversation about serendipitous encounters at the airport.

    Even better: they occasionally have a 4th night free deal! But even without, it's so reasonably priced.

    This would totally be a 5 for me if the hotel bar, Loa, wasn't the worst. Bad service and sour faces for everyone! So out of keeping with the front desk.

    23/08/13 | Link | Rating: 4.0
    86. Stacy S.
    I stayed here for one night over July 4th weekend and I had a mediocre experience. The room was nicely decorated, lobby is beautiful. Room has a small fridge in it which was nice. The bathroom was not as clean as it should have been so I probably wouldn't return to this hotel. We found this room on hotwire for $160 which included all taxes/fees.

    14/07/14 | Link | Rating: 3.0
    87. Sharon Hornback B.
    As this was my first time back to NOLA in over 20 years, and it was for a special trip, with a special person, the hotel selection was really important.  Location was perfect.  Just a few short blocks to Canal and into the Quarter.  But even more, it was so close to many great restaurants etc.  The concierge staff was outstanding!  Friendly, delightful, and really helpful.  The room was amazing.  Spacious room, luxurious linens, the largest shower ever!  The relaxing sofa was just that.  It was the perfect place for a perfect trip.

    05/07/14 | Link | Rating: 5.0
    88. Kristi R.
    Weird snobby vibe. Great decor until they set up the Magdalena display, looked blasphemous to me. They called it art.
    Concierge was helpful. Great restaurant recommendations from staff. Enjoyed the free cocktails in the bar. Great bartender (blonde girl )
    I really thought they said breakfast was included. Granola bars, fruit and coffee doesn't constitute bfast for me. Gym was a nice feature but the cardio equipment needs some maintenance. Thank you for the use of the umbrella.
    Parking, I do not know how a hotel cannot include parking. Just raise the price and provide parking.  Charged. $35 for valet, I don't need someone to park my car, I want access to my car on vacation.
    Finally had hot water on the 3rd morning.
    Loved, loved, loved the bed. Great night sleep. Pillows were perfect.
    Good location being close enough to two trolley lines and walking distance to French quarter without the party being right outside your window.  Great price for what we received but would have never paid price posted on the back of the door

    15/12/13 | Link | Rating: 3.0
    89. Sara U.
    We stayed here after Krewe of Kringle as we got a great last minute deal on Hotels Tonight (awesome app if you are not familiar). $99!

    This hotel has a contemporary aesthetic that will appeal to the younger crowd. Our room was small, but exactly what we needed for the night.

    Aveda products in the bathroom! nice.

    Comfortable, chill bar, but it doesn't open until 4. :(

    I would say this is a sweet little hotel that 20 and 30-somethings will enjoy staying at when they come into the city. Good proximity to the Quarter without having to stay in the Quarter.

    11/12/12 | Link | Rating: 4.0
    90. Charles H.
    We just stayed at this hotel for three nights during Jazz Fest.  We had a corner room which was well decorated.  However,  I wonder if the hotel is having problems,  as they seem to cut a lot of corners.   The rooms only had 2 small glasses for water,  wine and whatever. Very inconvenient. Housekeeping never arrived so our room was not cleaned, and since we didn't return to the room until later after the Fest,  there wasn't much to do about it.

    The bar,  as advertised, is cool.   Sadly,  the bartender was pathetic. Besides the fact that she looked anorexic,  she could not mix a drink and seemed completely flustered over the wine inventory,  or I should say lack thereof.   She was in a dither over allowing us to take our wine glasses to the room,  which apparently is a no no and made us promise to bring them back to the bar.  

    The people at reception,  which also serves as concierge,  were very helpful and cheerful.  Overall,  this hotel could be fun and as its just off the Quarter,  could be convenient but yet an oasis away from the noise.   It's too bad how it appears to be managed.

    28/04/14 | Link | Rating: 1.0
    91. Jodie F.
    I am was so pleased with this hotel. Being in Hotel Management for a living I can appreciate the small things as well as the large and obvious.
    Not only was the check in process smooth and seamless, we received a lovely hand written note with some drink vouchers. Way to start off a trip!
    The bar was really fun and inspired me to buy more candles for my own home. #1 favorite aspect of the lobby...The SCENT! It smells like a dream. If someone can let me know where this scent comes from I will owe you big time! The rooms are spacious and modern. The water pressure was tops and I love TOTO toilets.
    I will definitely be back in two years for another birthday celebration. Get Ready IH....we are coming for you!!!

    04/11/13 | Link | Rating: 4.0
    92. Denice L.
    Place is walking distance to French quarters.  Very nice and clean.  Love the aveda products.  Staff is friendly.  Restaurant was under construction but they will order food to be delivered.  Will totally go back!

    24/06/14 | Link | Rating: 4.0
    93. Karin B.
    Very nice staff. Great spa like ambience. Modern decor. Very small but adequate room. Only granola bars and juice for breakfast. Very comfortable beds. Close to everything. Would stay here again.

    26/05/14 | Link | Rating: 4.0
    94. Tony N.
    The hotel was beautiful, elegant and romantic in the evening. Upon arrival, we asked for a bellhop to help with bags, by the time we got all of our stuff, he came and we didn't have a need for him. The room was gorgeous and the bathtub was enormous. The window view was grand, overlooking the street and building next door and the parking garage did not obstruct the view of the city. Guest services helped us acquire an extra key easily when we were on a time crunch taking pictures there (for a wedding event). Would come back as it's down the road from the French Qtr. Parking was ridiculous though, l agree with the others, do not like to pay a tax on parking. Maybe that parking garage next door could be used?? (We were constantly moving so couldn't tell where a good place was to park).

    31/08/14 | Link | Rating: 4.0
    95. Sara E.
    Walking into the lobby I had no idea what to expect. There was no doorman to help us with our luggage which initially bothered me. However, Calgon take me away! The lobby smells amazing! I don't know if its the candles or something being pumped through the vents but wow. It was also very chic. The bar area was cute enough that I wanted to visit it asap. Our room was on the 2nd floor. I noticed that there were only 3 rooms on the floor. The room itself was nice! The chandeliers, artwork and furniture in the living room were tasteful. The bedroom furniture was average and a leg on a floor lamp was broken. I had to keep propping it back up. I loved that there was a ceiling fan! The bed was comfortable but firm (which my boyfriend loved.)
    I will say that the street noise was overwhelming at times. It was SO LOUD. I was woken up several times at night. Our previous hotel was on the 3rd floor but we heard nothing. I am not sure if the windows need to be replaced or if we were just on a busy corner.
    There was no room service or restaurant on the property which was a major bummer when coming home late, tipsy and hungry! The snacks that were available had to be purchased from the front desk and then you had to pay a delivery fee. Why not just put mini bars in the rooms?

    I liked that there was free wifi (which worked beautifully) and empty refrigerators. Shower was great and bathroom was huge!

    We checked out very early in the morning to make our flight. When I called the front desk to request a statement of the final charges, the man said shortly "it's already been delivered to you." When I checked the door though, it hadn't been. At the front desk he simply said "you room was paid for by someone else, right?" I said yes (it was... a comped room from an Essence Festival event). I guess that means we don't get to make sure that the card we placed on file wasn't charged? Hm. I wasn't impressed with his attitude. Maybe he isn't a morning person.

    I would visit this hotel again but there are some rough edges that need to be smoothed out (doorman, snacks/room service, front desk early in the morning, street noise).

    11/07/14 | Link | Rating: 3.0
    96. Rose R.
    Bartender super unwelcoming, super disappointed
    Severe attitude

    18/10/14 | Link | Rating: 1.0
    97. Claire L.
    We loved this hotel, in a wonderful location in NOLA, close to everything. Our room was an upgrade, very nice, large suite facing the street, nice decoration, nice service. The front staff was super helpful and pleasant. Will definitely stay there again when we go back to New Orleans. There was also a parking garage walking distance from the hotel.

    06/11/14 | Link | Rating: 5.0
    98. Paul A.
    Say what you want, but this place is sweet. After Katrina we saw some damage to the area, including a bad hotel with the roof blown off on Bourbon with terrible management, but we had a great trip because of the food and February weather. This place cleans the deck, feels safe, is close to all relevant neighborhoods worth your time and has an amazing bar run by sexy Southern bells. They make a decent enough drink if you're nice.

    26/10/14 | Link | Rating: 5.0
    99. Raul B.
    Outstanding hotel! Everything was perfect from the beginning to the end. When we arrive, I notice that the smell in the main hall was great, decoration was super, the people in the main desk nice, and there was a public iMac available for customers.
    The room was clean, quite, and we loved the bed (maybe a little bit small, but definitely we got an excellent rest. It is the kind of room I would like to have in my ideal house: high roof, clear furniture, big windows that let a lot of light to come inside... Super relaxing. And I loved the shower too! Location is perfect: close to canal st. and all the NOLA ambiance, but it is not in the noisy part of the city. It is maybe a bit expensive (not something crazy) but probably I won't waste my time looking for another hotel in my next visit to New Orleans.

    04/09/13 | Link | Rating: 5.0
    100. Bradley B.
    Started off great. They upgraded us to a suite that was amazing. However, the next day they moved us. they never told us we were going to have to move.  First of all, if they were only going to upgrade us for the night, let us know. we may have still taken it, but we certainly wouldn't have completely unpacked.

    Worse was how they handled it when i asked them why i was moved.  they said because i added a day onto our group reservation (we were there for a convention and I added a day beforehand). I then explained i was aware this could be an issue when i booked the room in Sept. at that time, they said, call in december to make sure the "join" the reservations. I did that in December. As i explained that to the desk manager, he kind of cut me off and asked if i got the person's name i talked to. of course not. He never even apologized. what a bad way to handle their screw up. If it weren't for that horrible attitude, i wouldn't have written a Yelp review,

    In addition, we had slightly warm showers several days and many in our group had no hot water several times.  To add insult to injury, it looks like they double billed me for my extra day (including it on both bills). The bar is GREAT and great drinks.  However, the scented candles in the lobby are soo overwhelming, its hard to hang our their too long.  Oh and no room service.

    28/01/14 | Link | Rating: 2.0
    101. Candace S.
    I couldn't be more impressed with the service at the International House!!
    My boyfriend and I stayed here for 2 night when we were in NOLA for our friends' wedding. The front desk staff we very helpful and friendly. We had issues printing our tickets for our flight and they helped us with the whole process and ended up printing them out for us. I also realized when I had gotten back home that in the rush of packing to leave I had left one of my shoes in the hotel room. Not only did they ship my shoe out to me, but they also included a bunch of other things I had totally forgotten behind (oops we may have been a little hungover when we were leaving!!).

    Beyond the service, the hotel itself was very chic and modern. The rooms were comfortable and the bathroom was huge! Loved the Aveda products and the complimentary coffee & granola in the lobby in the morning. The hotel hosted the welcome party for the wedding as well and this went off without a hitch and the drinks were great. Will definitely stay there again when we go back to New Orleans.

    06/11/14 | Link | Rating: 5.0
    102. Rick J.
    Best place to stay in Nola!! Another GREAT stay at the International House Hotel. The character, charm, friendly service staff and attention to detail is everything I want in a hotel. Rooms are always roomy and clean. And not many hotels out there offer genuine original art throughout its property the way IH does. Congrats to Amy and the staff for consistent excellence. It's the only place I stay when in New Orleans.

    17/12/14 | Link | Rating: 5.0
    103. Andrew G.
    We had a wonderful time here during Mardi Gras! The hotel was a perfect location. In the heart of the parades and close enough to walk to the French Quarter or nearby restaurants. The staff was wonderfully friendly and helpful, and gave excellent recommendations for places to go and restaurants to eat at. The decor was nice, and while the room was fairly small, the bed was comfy and the room was quiet. We'd definitely go back again!

    24/02/15 | Link | Rating: 5.0
    104. carl j.
    Checked in at 12pm as I needed to head over to the convention center.  They said the room was not ready but would make it a priority and put a rush on it.  Now 3:15pm and still not ready, I guess the work "rush" in New Orleans is not the same as in Boston.
    Will not be staying here again.  And upon seeing my displeasure, there only response is that I was next on the list.

    17/09/14 | Link | Rating: 1.0
    105. Nono B.
    My husband and I made the questionable decision to have a destination wedding in NOLA during French Quarter Festival. It was an absolute nightmare trying to find a hotel block with affordable rates. I stumbled upon The International House and they were willing to give us an open block until several weeks before our wedding. My contact(s) at the hotel were exceptional, professional, and wonderful communicators. Besides one little hiccup that occurred during shift change, this hotel was amazing. They mentioned we were the biggest block they had at one time and they made sure to take care of all of us.

    The boutique size of the hotel was a perfect addition to our wedding weekend. People were always in the lobby or the bar which allowed us to spend time with guests that we wouldn't necessarily have seen on the wedding night. With regards to the rooms, these are not huge rooms! It is not the Marriott Courtyard. It is a boutique hotel in a historic building in downtown New Orleans and the rooms are supposed to be quant. The bathrooms are large and well done, and all three of the suites we stayed in were INCREDIBLE! I suggest that any bride utilize this hotel if she gets married in NOLA. It's several blocks from the quarter, so it's close enough for guests to walk to Bourbon without all the noise.

    The staff was amazing and our cocktail reception went swimmingly in the hotel bar. Great job everyone and thanks for making it a seamless weekend!  We are super impressed and look forward to staying here next time.

    {PS- I've been to NOLA many times, and comparatively speaking, this is one of our favorite hotels thus far).

    29/04/14 | Link | Rating: 4.0
    106. Kathleen S.
    We received top notch service at this hotel. For example:

    - We wanted a room further away from the elevator noise -- they quickly changed our room to a higher floor in the corner.
    - I needed a safety pin. Guy at the front desk ran around to find me one from an earlier delivery from dry cleaning.
    - AC was acting a little funny one day. They promptly fixed it for us :)
    - General service with a smile!!

    Other pros:

    - Free coffee and tea selection in the mornings, plus bananas, apples and granola bars
    - Big cooler of refreshing lemon water available in the lobby
    - Trendy Loa bar located to your left when you walk in
    - Friendly and attentive doormen
    - COMFY BED. I melted into the pillows and sheets... and not because it was 90+ degrees outside.

    Cons that don't make it a 5-star:

    - Small room with no microwave, dinky blowdryer
    - The guy we talked to on our first day forgot to call us when our room was ready, so we had to wait until after usual check-in time to come check in. Apparently the room had been ready a few hours before that (we had to entertain ourselves from 6:30am to 3:00... long day)

    If I was looking to stay in the CBD again, I would definitely consider IH.

    15/06/14 | Link | Rating: 4.0
    107. R C.
    Absolutely rude greeting by front desk. We had requested per our booking of multiple rooms an early check-in. Nope!! She said, maybe by 4 o'clock.

    We sleep during the day and travel at night for our concert tours. We should be halfway thru a sleep cycle by 4pm.  We will never return thanks to the rude and down right shitty front desk lady.

    13/10/14 | Link | Rating: 1.0
    108. Fabien-Pierre N.
    Very centrally located, you can walk in 5 minutes to be at the heart of the action but don't have to deal with the noise. Solid service all around with a nice welcoming touch (fruits, coffee & cereal bars to welcome you). One exception to the quality of service: the bartenders. Probably the only non locals? My penthouse room was very quiet and got a nice view.

    08/02/15 | Link | Rating: 5.0
    109. S D.
    This boutique hotel in the heart of New Orleans is absolutely gorgeous the staff are very very polite and accommodating I really enjoyed my stay thank you so much I will definitely come back.

    16/01/15 | Link | Rating: 5.0
    110. Charline H.
    We won't stay in any other hotel in New Orleans! This hotel was gorgeous [modern decor in a historical hotel setting], comfortable and clean , and has the best bartender [Loa Bar-found off the lobby] I've EVER known. Our last trip was incredible, it won't be the last!

    26/02/15 | Link | Rating: 5.0
    111. Sandra H.
    Nice hotel but do NOT stay in room 1105. The"rock star" room is right below the terrace of the penthouse. We were woken up 2 nights in a row with loud partying till 5:30 am. They shouldn't rent out that room when people will be partying in the penthouse. Definitely not at $325 a night. Grrrr

    03/05/15 | Link | Rating: 4.0
    112. Steve J.
    Worst.  Toilet running Friday AM.  Alerted front desk immediately.  Told they would send someone immediately. 10 PM, still running.  Finally fixed about 10:30.  Got 2 sorry for the inconvenience chocolate wrenches.  Saturday AM, toilet clogged. Alerted front desk immediately. Also lost water completely in the shower for a few minutes. Told they would send someone right away.  8 PM, still clogged. Fixed 10 minutes later. No chocolate wrenches.  Communication between staff seems to be sorely lacking.

    28/03/15 | Link | Rating: 2.0
    113. Valerie W.
    We loved this hotel!! The staff went out of their way to find us an ideal restaurant. My husband is military and we were at the end of our cross country drive and really needed some fun. Everyone here really made this happen. We stayed on the night of jazz fest, and our room was 1105 and it was a super cool room. We had no issues with noise. But if you do? You're in NEW ORLEANS!!!! Jeeeez.
    The bar was perfect. Quiet, well lit, and very chill. Bartenders weren't chatty and I really like that, personally. I can't wait to visit this hotel again! I consider it probably the best experience I've had.

    05/05/15 | Link | Rating: 5.0
    114. Marco D.
    First of all sorry for any possible mistakes but English is not my language.
    The hotel is really nice and confortable, the position is great, out of the noise but 3 minutes walking from parades restaurants and the french quarter.
    The receptionists where super fiendly and they help us choosing some very nice tours and places to go.
    The bar in the lobby does some good drinks and the bartender was firendly.
    In general I really enjoied being at IH and I would gladly stay there again.

    The room was confortable, very cozy bed and pillows and really clean.

    The only reason I don't give a full 5 star is the breakfast , I am not used to have breakfast in the main lobby, and a little bit more choice for the breakfast would have been great.
    It was exactly how they described it but compared with the rest of the service was a little bit under tone.

    11/02/15 | Link | Rating: 4.0