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New Orleans Downtown Marriott at the Convention Center in New Orleans, LA

New Orleans Downtown Marriott at the Convention Center in New Orleans, LA

Specialties

Experience a legendary hotel near the New Orleans Convention Center, located in the vibrant Arts District, near the Port of New Orleans and within steps of the French Quarter, Harrah's Casino and the city's finest shopping and dining establishments. Housed in a renovated cotton mill built in the 1800s, this New Orleans Convention Center hotel boasts 331 spacious guestrooms and suites, a rooftop swimming pool, fitness center and Starbucks Coffee Shop. Have access to a 24-hour self service business center and 25,000 square feet of flexible meeting space, ideal for productive corporate functions and elegant social gatherings. Choose the Marriott Hotel near the Convention Center in New Orleans, LA, and discover everything you'd expect a riverfront hotel in New Orleans, LA to be and more!

 

Company Info:

Rating: 3.44

Address: 859 Convention Center Boulevard, New Orleans, LA, 70130
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (43):

1. Debbie C.
In a city full of great hotels, I was so pleased to have stayed at the Marriott Convention Center! My number one requirement for this trip was to be close to my work in town at the Convention Center, so I picked this hotel for convenience.  Quite frankly, I wasn't expecting the service to be this good.  There were times when I felt like I was staying at a resort property!  The entire staff remembered my name by like day 2 of a 7 day stay.  When I was leaving all of the valet parkers, door men and the bell staff were saying goodbye and personally thanking me.  My room was cleaned so well each day and smelled amazing!  All of my requests were handled quickly and seamlessly.  I was truly impressed with the overall service at this hotel.  My only criticism would be the shipping services....slow to get packages.  Also, if you are looking to be near the action of Bourbon St., then this location isn't good.  But if you'd like to be taken care of and have great service - this is a great choice in a city that has done an amazing job at rebuilding!  I think the service industry doesn't take the business for granted anymore, and they are so appreciative of all of the travelers.  It's a great time to go to New Orleans!

04/06/09 | Link | Rating: 5.0
2. Haviland P.
four nights here and I find no complaints....the staff are very attentive from the minute I got out of the cab....front desk courteous and friendly....room was very clean and I"m the kind of person that carries lysol and frebreeze on my travelling journeys....fitness center and pool area are very nice. if you prefer to work out in your room the hotel will provide you with weights and resistance equipment by delivering it to your room. Cabs are right outside the hotel to take you anywhere....hotel staff are extremely helpful with the locale, etc. don't know folks complain about the high speed internet...its there for those using VPN, running long and detailed reports from your room...if you're doing that then you should be paying for that kind of internet so you can perform your job for your employer.For those yapping about the fee, have your employer pay the bill. Though pricey...love the bar and resturant in the hotel..love a night cap with strangers and not have to worry about getting to my room. !

29/01/11 | Link | Rating: 4.0
3. Brad B.
The hotel was clean and the people treated us nice. It's a great spot if you have a meeting at the Convention center and it's still close enough to the quarter. The parking was over $30 I thought was a little high but all in all it was a nice stay.

21/10/10 | Link | Rating: 4.0
4. Bill M.
We had a great view...   and use of the concierge room.  very nice place :)

15/04/11 | Link | Rating: 4.0
5. K M.
The staff was very, very friendly and helpful.  The room smelled great (which is a huge plus for a hotel) and the bed was so comfortable.   Great location.

24/05/11 | Link | Rating: 5.0
6. Edward I.
The breakfast was really good. It's clean and the service was great. The waitress would always come over and ask if we were OK and if we needed more juice or coffee. The fruit they serve were almost fresh or close to fresh. Convenient when you're attending a convention.

22/06/10 | Link | Rating: 4.0
7. Andrew G.
Rooms are decent and the location near the French Quarter is ideal. They have an amazing workout room, which is surprising since I'm lucky to find just a bike usually.

But you want to go to the Bar and meet: Tyrone, also known as the Napkin King. Sit down, listen and learn.  The food is amazing.

21/02/11 | Link | Rating: 4.0
8. Marc D.
how do you have a hotel and you don't change the sheets - i don;t mean every day, I mean when there is blood on the sheets. that's just gross. that totally killed the experience for me.

18/05/13 | Link | Rating: 2.0
9. Cherryl D.
My Ratings:
Quantity - 4 Stars
Quality - 4 Stars
Price - 4 Stars
Location - 5 Stars
Service -  5 Stars

My Opinion/Story:
My stay at this hotel was wonderful.  My bed was confortable, staff were friendly and helpful, and the hotel is nicely decorated.  Conveniently located by the convention center, I didn't have to walk far.  Quite one of the best experience I had in NOLA.  A definite must stay.

05/02/10 | Link | Rating: 4.0
10. Ben J.
Like many others, I was in town for a conference and was defaulted to the Marriott for a few nights before spending the rest of my time at the Hilton. It is a no-brainer that the Marriott is a more quiet, enjoyable experience. However, the Hilton may have the amenities you are looking for...at a price.

But this is about the Marriott! They have a free exercise room with free fruit. Lots of nice clean weights, treadmills, and towels. Room service was good. The only problem was that a drunkard was fooling around in the lobby and broke a giant vase during my stay. It was entertaining, but it also demonstrated the timidity of the staff. He needed to be kicked out immediately or sent to his room before he got into so much trouble.

The staff was very courteous. The directions were simple and easy to follow. I felt comfortable and I enjoyed complimentary breakfast at the cafe. They cafe breads are made by the hotel and are about twice as large as you would find in a traditional Starbucks. They are a fresh treat!

If I'm back in town, I will certainly stay here again, whether or not I'm actually going to be at the conference center. There is lots of good food and entertainment nearby regardless. And it's a 5 minute walk from the water!

19/02/11 | Link | Rating: 4.0
11. Amber W.
Good location, clean rooms, comfy beds.  A cab ride to the Quarter is about $7, so the price is right.  They have a nice rooftop pool and hot tub, which I didn't use, but seemed like they would be enjoyable if you have time for that.

Staff was helpful and very friendly.

24/05/11 | Link | Rating: 4.0
12. Ronnie M.
The beds here are like a little slice of heaven.

09/07/12 | Link | Rating: 5.0
13. Tim G.
As a Platinum/Gold rewards member for over fifteen years one word come to mind, disappointed.  Upon arriving we were told that we would need to wait for a room on the concierge's floor.  Great.  After waiting several hours, we were given our room only to learn that the concierge's floor was the 12th floor and the concierge's lounge was on the 3rd floor.  Meanwhile, other guests were being offered "great corner rooms with an excellent view of the city".    

The rooms are in need of an upgrade.  It's disappointing not to have a Plasma TV in a full service hotel when most of the economy hotels have them.  I was also surprised in the morning when I went to make coffee for my wife and myself and found enough coffee for one cup of regular and one decaf.  This is the first hotel that I've ever been to do this.

The hotel staff is friendly and very helpful.  The concierge's lounge is one of the best that we've been in in the past year.

Location is nice across from the convention center.  Other than that, next time I would stay at the Hilton or Embassy Suites which are very close to the convention center.

23/03/11 | Link | Rating: 1.0
14. Fish B.
Great hotel. Friendly staff, what there is left. A lot of employees have left. It is just far enough away from the quarter, so it is very quiet. It is right across the street from my favorite sushi bars, Rock N Sake. It is plenty reason to stay there.

21/08/12 | Link | Rating: 4.0
15. Sydney T.
I'm partial to the hotels in the warehouse district because they're less chaotic and gross than the ones in the French Quarter (not to mention less pricey). This one featured a friendly, helpful staff and SUPER comfy beds (the beds merited the extra star). Everything else was pretty good, but not exemplary. The room was clean but one of our card keys did not work despite having the concierge replace it. They kept replacing our towels even though we left them hanging as instructed to conserve water, and valet parking was $31. If you get a good room rate the beds are worth it. Otherwise, I think there are more upscale options around town.

06/01/12 | Link | Rating: 4.0
16. Ernesto E.
It sucked! Got there had no room. And got us a room, waaaay outside the city by the airport... As it turns out, they oversold their night and I was not the only one standing in the lobby trying to fiigure out what to do... And for what I hear, not the first time... Never Again!

07/06/12 | Link | Rating: 1.0
17. Paulina N.
As a Marriott Rewards customer, I expected more! Ha, just kidding. I originally reserved a room for the Residence Inn on Joseph Street, but they were overbooked and placed me here and paid one night, breakfast, and one night of internet service. I was really satisfied with the way the situation was handled.

I'm originally from the New Orleans area, but staying in a hotel downtown made it easier to navigate to VooDoo Fest in City Park :) Plus, Marriott hotels were the official hotels for VooDoo Fest, which meant there was a special rate: $169/night (originally ~$400?). The location is just great! Just minutes away from Canal Street, Bourbon, and French Quarter. The only downfall was the wait time for the room. It took them a little over an hour to have our room ready :T

This hotel was very well kept, as expected of any Marriott hotel. Customer service was excellent. I have no complaints :)

I didn't like that there wasn't a garage, but I didn't mind parking at the Hertz garage down the street for $20/night (they even close late at 2:30 am!).

The breakfast wasn't that great (even though it was free lol) BUT i did LOVEEEE the hot chocolate and freshly squeezed OJ (bad combination, I know). Man, it was just amazing. That hot chocolate did it for me for the rest of my life lol =)

As you can see, I don't really have anything negative to say about my stay here. I was satisfied with the experience, and will stay here again if the chance ever arises.

05/11/10 | Link | Rating: 5.0
18. Jacquee P.
I must admit that I used to be a hardcore Starwood fan. Starwood is simply hot and trendy. But it's just that. I've had clogged up tubs (W), rough sheets (Sheraton), and snotty service (Westin) and all that is neither hot nor trendy.

Hello Marriott! I've stayed at two different Marriotts in the last four weeks and I am impressed with the beds. OMG they are DANGEROUSLY (I unconsciously hit the snooze every morning) comfortable. So squishy yet firm and comfortable. And the sheets are smooth and cool. Love it.

This Marriott is especially nice because the tub and shower curtain are so clean that I would have no qualms about taking a bath. Tubs are usually so grody in hotels that you can't really fathom bathing in shared germs.

The meeting facilities are nice. It's a tad cool in the rooms but that's better that stuffy.

The staff isn't terribly knowledgable about the local area but they are super sweet.

The one MAJOR bummer at this hotel is the ssllloooowww elevator bank. Man, it takes like five minutes for your elevator to come to pick you up. That's too long for three working elevators.

21/10/08 | Link | Rating: 4.0
19. Michele A.
I'm at an age where dirty, touristy, drunk New Orleans no longer appeals to me. So staying in the French Quarter or along Canal St just isn't an option for me. I like the Warehouse District because it feels a little more comfortable, no bumping into people because of crowds. There are plenty of great restaurants within walking distance. And perfect if you have business at the convention center.

This Marriott is reasonably priced for New Orleans and this part of town. But beware, you will be charged $30 (plus tax) a night to park your car and w/ tipping the valet each time you come and go, that bumps up the overall price of your stay.

The room was clean and a decent size. The bed was comfortable and I love the toiletries that Marriott offers. There were some plumbing issues; the sink would fill up and take 10 minutes to drain and the toilet wouldn't always flush right. It was annoying, but not a deal breaker.

There is a cafe downstairs that offers breakfast. It is regular hotel breakfast fare, not delicious but sufficient. Again, location! Plenty of great places close by to grab any meal of the day. So don't bother eating here.

I wouldn't mind staying here again because I do really like the location. But it definitely was not the best Marriott I've stayed at. The staff was all polite, but it was all rather impersonal.

18/02/12 | Link | Rating: 3.0
20. Jeff S.
Was in town for TechEd 2010 a few weeks ago and stayed here during the week.  The biggest advantage is the proximity (across the street) to the convention center.  We also opted to stay at a cheaper hotel over the weekend closer to the quarter.

There are free laundry machines with no cost for detergent which was a nice touch, although there was only one washer and dryer in the hotel that I could find. Poor wireless signal in room. Loud annoying elevators. Quite comfy beds. Starbucks in the lobby.  Full bar and restaurant as well, but we opted to eat int eh French Quarter each night.  Some days there were bouts of no running cold water, so a few mornings it was difficult to take a shower.  

Front desk staff was very helpful and handled a few requests due to scheduling our arrival time.  Received the standard extra-hour when requesting a late checkout.

26/06/10 | Link | Rating: 3.0
21. Bostic B.
Great, convenient and safe place to stay. You must know going into this that they do have a $35/night vallet charge but there's a way around it...unload your luggage, go about a half block away to Fulton parking garage and pay $12/night instead. It's literally 300 ft. from the back entrance of the hotel. There's a pool but we didn't use. Starbucks on site but it closes awfully early though.(6 PM I think) Clean rooms, comfortable beds, flat panel tvs. Walking distance to everywhere, if you don't mind walking 8-10 or so blocks...I personally don't mind. Across the street is the riverwalk and a mall, can also catch the trolley nearby. Go to priceline and name your price around $65 and a 4-star hotel and you'll get this place...why pay $189+? Good Luck and enjoy NOLA!

07/06/12 | Link | Rating: 5.0
22. Steven H.
Ok, it's clean and convenient, being located in the heart of the old warehouse district, right across from the Convention Center. The rooms are comfortable and nicely appointed. This is a small place though, with a disappointingly limited fitness center. There is a small pool and hot tub which are nice on a roofdeck with views of the NOLA skyline. The lobby has a Starbucks and there's a nice but largely empty bar with typical ridiculous hotel rip off pricing ($25 for a double Grey Goose??? Won't do that again). I did not try the restaurant, which was pretty much abandoned for my entire 6 day stay, even though the hotel was busy and restaurants all around had wait times.

20/04/12 | Link | Rating: 3.0
23. Bill M.
I've been here for 9 days and have been spoiled rotten by the staff! I came to NOLA as part of a major church youth assembly. We had about 500 teens in our hotel, along with a good number of assembly staff who were working in the Convention Center across the street.

The hotel staff went out of their way to make sure things went smoothly for this event. We enjoyed great interactions between us and the management staff, the sales staff, the banquet staff and the front staff of desk, bell and concierge. The Starbucks in the lobby was icing on the cake!

The rooms were all pre-booked, which made check-in smoother. Adult assembly staff were on separate floors from the young participants. Meeting space was ample. Menus were adjusted to meet the young people's tastes and budgets. The banquet staff even set up a special grab-n-go for meals and for late night snacks.

I was given concierge lounge privileges with my room. This included a free breakfast with a fair amount of variety, as well as an evening snack and dessert time. The food was always fresh, the choices varied. Chef Robert and his assistants bent over backwards to accommodate the needs of our participants. They were very up-to-date on allergy issues, and even provided a complete separate menu for one participant who had gluten allergies.

The beds are among the best I've experienced! Our rooms were comfortable and clean. Housekeeping was very accommodating. The pool, though too small for 500 teens, was pleasant enough to relax in when the young people were elsewhere.

For our purposes, the location was wonderful, directly across from the Convention Center itself. I spent some time wandering through the Warehouse District and found many specialty shops, great restaurants, the WWII Museum, art galleries, and more. The area is far more pleasant than the famed French Quarter, much cleaner, and with a far more pleasant odor than Bourbon Street, if you know what I mean.

This is the second time I've been in this hotel, and I am planning on staying there again the next time I'm in NOLA.

14/08/12 | Link | Rating: 5.0
24. Dee M.
This place was a huge disappointment. I visit NOLA frequently for business, and this is my first time staying at this Marriott. I generally stay at the Pere Marquette on Common.

The service was very impersonal, especially at check-in. Generally, Marriott is great about welcoming it's elite members, but here, I wasn't even greeted. The first thing said to me when I arrived to the front desk was, " I need to see your ID". I wasn't given any information about amenities, etc.

The atmosphere is fast paced, and felt like somewhat of a circus. The week I was there, Hershey was hosting a convention, however, I'm sure holding conventions is a regular occurrence for this property. Therefore, poor customer service is unacceptable. I mean come on Marriott, would it hurt to tell your front desk associates to smile, greet people, and not appear annoyed when guests ask simple questions? Take a lesson from the guys in valet, they provide excellent customer service...then again, I suppose the whole tipping scenario plays a part on that.

The rooms were nothing spectacular, in fact, they could use a face lift. So much for that " multi million dollar renovation". The bathroom is small, but sufficient. I did love my view of the river and canal street.

I'll be back again in July or August, but next time I'll opt for The Pere Marquette, JW, or The Ritz. I would not stay here again.
This place was a huge disappointment. I visit NOLA frequently for business, and this is my first time staying at this Marriott. I generally stay at the Pere Marquette on Common.

The service was very impersonal, especially at check-in. Generally, Marriott is great about welcoming it's elite members, but here, I wasn't even greeted. The first thing said to me when I arrived to the front desk was, " I need to see your ID". I wasn't given any information about amenities, etc.

The atmosphere is fast paced, and felt like somewhat of a circus. The week I was there, Hershey was hosting a convention, however, I'm sure holding conventions is a regular occurrence for this property. Therefore, poor customer service is unacceptable. I mean come on Marriott, would it hurt to tell your front desk associates to smile, greet people, and not appear annoyed when guests ask simple questions? Take a lesson from the guys in valet, they provide excellent customer service...then again, I suppose the whole tipping scenario plays a part on that.

The rooms were nothing spectacular, in fact, they could use a face lift. So much for that " multi million dollar renovation". The bathroom is small, but sufficient. I did love my view of the river and canal street.

I'll be back again in August, but next time I'll opt for The Pere Marquette, JW, or The Ritz. I would not stay here again.

16/07/11 | Link | Rating: 2.0
25. Brandy M.
WORST HOTEL EXPERIENCE EVER.

Update: It has been 5 days since our stay and we arrived home to find that the hotel charged us $217 as a holding charge.

When we first called, the employee kept telling us she would send us a receipt for the $37 we paid for valet parking. After 10 minutes of trying to explain to her that we saw the $37 on the bank account, and after providing proof of the $217 charge with the reference number on the bank statement, she put us on hold for another 5 minutes.

The manager then got on the phone and explained that they charge debit cards $217 for incidentals, and then if you don't have any incidentals, they put it back on the card. She explained that we weren't the first to call in with the problem and suggested we wait 5-8 business days for the funds to be put back in.

Is it just me or does anyone else think its pretty shady to just stick your hand in someone's bank account and pull out over $200 without even letting them know you're going to do it. What if I wouldn't have had that much? They are putting people in situations where they could potentially rack up some pretty hefty overdraft charges (which I'm pretty sure they aren't planning on reimbursing you for). They should at least be required to tell you that they are going to take $200 out of your bank.

In my opinion, this is totally unacceptable behavior, especially with what they charge you for a room and considering the fact that you get absolutely NO perks or amenities that you don't pay for (including PARKING!) I will never stay at this or any other Marriott again, and I hope that someone puts together a class action against them for pulling unauthorized funds out of people's bank accounts.

13/07/12 | Link | Rating: 1.0
26. Jessica M.
This is my go to business stay hotel. Convention center is across from it so it is convenient for work. Clean, comfortable beds and price is ok.

Room service was ok, but there is not much else in the area for a quick breakfast.

I wish they could get softer sheets and blankets.

23/01/13 | Link | Rating: 4.0
27. Beverly A.
This hotel is conveniently located straight across Hall B in the convention center, so if you're here for work.. walking across the street is a breeze!  The gym is small - 2 ellipticals, 3 treadmills, 1 bike, and a couple other weight machines.  The hot tub outside is enough to fit 6 comfortably, and its outdoors.

The bar is small, but does the job.  The restaurant inside is nice, but not nice enough for a customer dinner or anything like that.  The photos on Yelp really do make the hotel look big, but it's pretty small.  It feels like this hotel is really tucked away from all the hustle bustle going on at the other bigger hotels (Harrahs, Hilton, and the Marriott on Canal).  There's a Starbucks located inside the hotel which is nice..

The guys in valet are AWESOME!  They really helped me get a cab, which was challenging at times since some didn't take card.

My room was tiny and I was tucked away back in the corner of the building.  I stayed for over a week, so a bigger room with a view would've been nice - and looking out the window was so pointless that I kept the blinds closed the entire time. Room service was so busy one morning that my order (which I placed the night before) arrived 20 minutes late.  We all know that when we're here for work, time is of essence - I barely had time to eat and wasted the money + the 20% fee.  Tsk, tsk.  My dinner order was messed up too - perhaps because it was Sunday night football and the entire town was watching the game - but of course this is enough for me to not want to come back here.

08/12/11 | Link | Rating: 2.0
28. Siv L.
Great location, very close to the Convention Center which was convenient for me.

Good helpful staff. Extremely comfy beds.

Gym was small but clean. Loved the fresh fruit there in the mornings. There was an outdoor pool but it was too cold to swim.

The room service (breakfast) was just okay. A huge minus was that milk was served in a clear glass and was chunky! I ordered crab benedict with shoestring fries one morning and by the time it arrived, the fries were soggy and soft and the hollandaise sauce was clumpy.

Overall, the hotel was good though. They also honored our room prices that we had at a nearby hotel that was undergoing renovations.

19/12/11 | Link | Rating: 3.0
29. Jamie A.
Very helpful and friendly staff. Most amazingly comfortable bed. Extremely clean. Easy to catch cabs.

21/11/13 | Link | Rating: 5.0
30. Marsanne G.
I reviewed this hotel by mistake when I was trying to review the nearby Marriott Courtyard. I've been trying to correct my error for 20 minutes. Maybe this language will get the attention of the Yelp staff so they can remove it because I can't figure out how.

18/08/14 | Link | Rating: 4.0
31. Crissy H.
Great hotel to stay at when visiting New Orleans - especially if you need to go to the convention center at any point. It sits literately right across the street from the convention center and a couple of block (about a 15/20 minute walk) from the French Quarter/Bourbon St.

The rooms are nice and clean and the staff goes out of there way to make sure you have a great experience. They also have a really nice gym, pool and Starbucks on premise.

Great hotel to stay in when on business!

02/06/13 | Link | Rating: 3.0
32. M Dalouney R.
Conveniently located across from the Convention Center, so if you have an event there you are in walking distance. Came with my fiance for a convention, however I spent most of my time in the hotel, so I got to deal with a little bit of everything. The first night we were here we waited for almost 10 minutes outside waiting for the Valet to come out. Finally we had to go inside to inquire, only to see a young kid at the desk listening to headphones oblivious to the fact three vehicles were outside waiting for him. Got all the stuff out the car, but no carts were available since other guests neglected to bring them back. My fiance checked us in and girlfriend seemed to flirt with him right in front of me. Didn't bug me, but found that a little unprofessional. Room was...okay. Noticed two toned paint on the walls covered up with window dressings. The "desk" was really two tables put together. Furniture was a little worn and outdated, not just in the rooms, but in throughout the hotel as well. We had a toilet than ran constantly and a shower head that spewed water from its sides. The Concierge Lounge was cleaned up precisely at 10am, so no late stragglers for breakfast. Housekeeping left something to be desired. One of the housekeepers got an attitude because we asked her to change the sheets because my fiance spilled something on them. She huffed and puffed and slammed around linens, still never fully cleaning the rest of the room. Left the room service tray and glasses, didn't empty the trash. Then told us she was out of towels and that if we wanted some, we needed to go the front desk...wait, what?!

04/09/14 | Link | Rating: 2.0
33. Rene D.
I would recommend this place if you were going to be stuck at the Convention Center the entire time you're in New Orleans and just wanted to crawl to your room to sleep at the end of the day.

Checkout time seems to be rather hectic, and a little under-staffed.

08/03/13 | Link | Rating: 3.0
34. Celeste F.
Very clean! Excellent customer service and right across the street from the convention center.

12/05/14 | Link | Rating: 5.0
35. Steve I.
I think this is the place to stay in the Warehouse District. I love the location right across the street from the Convention Center and right behind Fulton St. (which has quite a few wonderful bars and restaurants).

Pros:
- Simply refreshing beds!
- Helpful and friendly staff
- Clean rooms
- Great location!
- Lots of meeting space here
- Business Center and Gym

Cons:
- No free wifi in the rooms ($14.95/day)
- Valet service is kind of slow considering they park the cars only two blocks away.
- The food at the restaurant is a waste of one's appetite but I think the staff is great.

Overall, a solid hotel with wonderful beds!!

25/02/12 | Link | Rating: 3.0
36. Joel M.
My most recent visit to this locale was for Continuing Legal Education.....We were in the upstairs area for our classes and it's very nice up there...The chairs were comfortable and we had access to free wifi so you could check work email as well as other things to occupy your time while you obtain your mandatory hours...They had the typical spread of croissants, muffins, fresh fruit, tea, 4 different kinds of Starbucks coffee...I only drink coffee if it's after midnight and I'm at a Waffle House in the company of ladies who dance for money...but if they ain't there I'll still drink coffee...

I was glad to see our hotel hosts offered a bottled water option cause that's what I prefer when I'm attending one of these programs....

Also back in Feb '12 I slept a drunken few hours here after attending the Orpheus Ball post-parade...the room was nice, bed comfy...good stay!

The locale is good...need a taxi to the Quarter if that's your bent but right behind you is the Warehouse District and a close walk to Ernst, Manning's, Grand Isle, Vic's Kangaroo, Lucy's....also if you go out the back thru Wolfe's, Rock'n Sushi and The Root is right there a short jaunt to your right...To your left from the front of the hotel down at the corner of Julia you have access to the Riverwalk plus a Mulate's to eat should you desire....Also this location has an in house Starbucks accessible from the lobby or the outside on Convention Center Boulevard...

18/05/13 | Link | Rating: 4.0
37. Peter N.
Service at the front desk and in Wolfe's (restaurant) is somewhat lacking. On day two of our stay, as we did with day one, we informed the server that we had purchased the breakfast with our room. Despite the fact that we checked with the front desk to confirm that we did not need to do anything special, we were charged additionally for this breakfast.

On day two, we also were greeted by the hostess at breakfast, but not by a waitress until we had finished our meals.

On the final day, I brought the wrong charges to the attention of the front desk, and the clerk there was not exactly rude, but sort of acted like we were inconveniencing her by having to take the extra charge off of our bill. I explained the issue, and she said nothing, just took the bill and disappeared into the back room for a few minutes. She came back out a few minutes later, and simply asked "checking out?"I said "not yet," we just wanted to verify that the breakfast was taken off the bill. She said nothing again, then vanished into the back room again, again returning a couple of minutes later with a revised bill. Not exactly the friendliest to service.

Also, during the final hours of our stay, someone attempted to get into our room, presumably to make it up. Checkout is at noon, it was only 9:30, and we had the do not disturb sign on the door.

01/09/14 | Link | Rating: 2.0
38. Calvin M.
Not a bad place to stay at all. The room must have been recently remodeled and good size. It's great if you want to hang out in the warehouse district. There are lots of bars and restaurants within walking distance. If you want to go to the French Quarter, it'll take some walking. So it depends on what you're looking for.
They have a Starbucks onsite. There are a lot of art galleries on Julia street, which is walking distance. And the River walk mall is across the street.
I would totally stay there again.

09/09/14 | Link | Rating: 4.0
39. Heather K.
This Marriott was OK. Good location.

Parking was odd b/c it's offsite & they do warn you that it could take up to an hour to get your car. Day after Mardi Gras with groups of people leaving I think it only took us about 15 minutes.

I also dropped off my luggage before check in & they hounded me with calls until I returned. Kind of weird but better that than forget me.

Got a call at 7am that the top floors had flooded & engineers would be coming by. Our check out time was shortly after so we just left but didn't see any evidence of flooding.

Did see lots & lots of boa feathers under the beds so not sure how well they clean.

13/03/14 | Link | Rating: 2.0
40. David T.
Perfect location of you are going to the convention center. Very friendly and helpful front desk staff. Comfortable rooms.

24/03/15 | Link | Rating: 4.0
41. Bethany F.
Stayed here last weekend. It was OK. While the lobby and entrance are nice, the rooms are OK.

As a platinum Marriott member, an upgrade, if available, upon check-in is granted. The upgrade was to an "executive room" two FULL size beds! I would've likely been better off keeping the original rooms. Wasn't too happy about that.

The concierge lounge was TERRIBLE! The food and the service.

05/02/15 | Link | Rating: 2.0
42. Katie L.
The staff were very helpful and hard working, despite an obvious understaffing problem, and the hotel room was great. My only very major issue was that we were unable to access our room before Orpheuscapade because it wasn't ready when we arrived to check in at 4:15 (actual check in time was 3). The front desk person said that there were 20 people ahead of us waiting for their rooms. They said they would call us when the room was ready, and that there were nice bathrooms upstairs we could change in (which is what we had to do, as the event started at 6). I had to call the front desk while at the ball around 10 to make sure we had a room to go to, which they confirmed was ready, however no one from the hotel called to tell us this. I suspect the room was actually ready for us while we were changing in the upstairs bathrooms.

We live in New Orleans and work full time, so the only two reasons we needed this hotel room were for a place to quickly change before the event and a place to crash after the ball, the first of which was not met. So essentially, we paid $300 to change in a hotel bathroom. I could have changed in my own bathroom at home and taken a cab after the ball for $30. The excuse I received from the front desk upon checking in at 1 AM was that the hotel had to "flip 331 rooms for the large influx of guests, due to Mardi Gras".

Mardi Gras happens every year, and your hotel is situated directly across the street from the Convention Center. If you can't handle the influx of guests, perhaps you should reevaluate your business practices.

We will not be returning to stay at this hotel for Orpheuscapade, nor for any other reason. I highly recommend others to either book elsewhere or arrive a day earlier than your event to avoid having to put on a ball gown in a public hotel bathroom.

17/02/15 | Link | Rating: 2.0
43. James M.
This is the second time in two years we have spent one night at the New Orleans Downtown Marriott at the Convention Center. Not the biggest, not the newest hotel in NOLA, but perfectly positioned -- for us -- to access to the convention Center, Riverwalk and the Cruise Terminal.

We find the rooms very clean and comfortable ... just what you world expect at a Marriott.  I have to agree with the other Yelp reviewers, who feel the hotel is understaffed .. it certainly feels that way.

And this morning, the Concierge Lounge was a disaster.  I felt very sorry for the one overworked and under appreciated Concierge, struggling to clear tables and keep the breakfast bar stocked, as families pushed in, demanding and whining and grabbing. Hey Marriott, on a Saturday, you know the place is going to be packed, you should of staffed at least one busser and two Concierges to handle a packed house.

17/01/15 | Link | Rating: 4.0