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New Orleans Marriott in New Orleans, LA

New Orleans Marriott in New Orleans, LA


Discover a luxurious New Orleans hotel in the French Quarter, located steps from Bourbon Street, the Convention Center, downtown business district and iconic Big Easy attractions. Fresh from a recent $38 million renovation, the Marriott New Orleans French Quarter Hotel features over 1,300 guest rooms and suites, a fully equipped fitness center, updated Concierge Lounge and on-site business center. Highlights of this chic hotel in the French Quarter of New Orleans include a new lobby with stylish wine bar, Starbucks Coffee Shop, gift shop, FedEx Business Center and convenient bell and concierge stands. The Marriott Hotel in New Orleans is home to the award-winning 5 Fifty 5 restaurant, serving up a dining experience worthy of its French Quarter location. In addition, the Marriott New Orleans Hotel offers 80,000 square feet of spacious, flexible meeting space for corporate events and social gatherings.


Company Info:

Rating: 3.24

Address: 555 Canal Street, New Orleans, LA, 70130
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in New Orleans, LA



Comments (241):

1. Jim G.
Stayed here dozens of times and always get what's expected from this quality hotel.  And I always get a great discount by booking on hotwire or priceline where they sell rooms cheap ($61/nt on my next visit in Sept).  I've never had a drink at their bar or bite to eat at their restaurant because New Oleans has too many other great places to eat and drink.  

It kills me to read reviews of hotels in New Orleans where people base their review on the hotel's food or cost of parking.   Why would someone eat at the hotel restaurant when there are so many better choices nearby.  And every hotel in the French Quarters area is going to charge $25 - 35 a day to park.  You aren't staying in the subburbs folks.   If you don't want to pay that, park in the 716 Iberville garage (next to Acme) for $20 ($15 with neworleansonline.com coupon) or in one of the self-park lots, or free parking on the streets in the CBD on weekends.  There are only two hotels in the Quarters with free limited parking but the room prices are usually much higher (St. Pierre and Provential) .
And I love the hot tub and sauna which it seems most people don't take advantage of.  It's great after walking so much.  And the hightech elevators are great once you figure out how to use them (they did confuse me initially).

Love the room views, location and value here.  Great lobby for free wifi while having my Starbucks bold roast after the coffee in the room is gone.

21/07/09 | Link | Rating: 4.0
2. Ravi K.
I stayed here for 4 nights recently. The hotel is conveniently located (within walking distance) to Bourbon street (French Quarters) and the convention center. The rooms are nice and clean but I did not find the bed very comfortable. The mattress was lumpy. The shower was the best part of the room.  Also, the hotel bar is good for beer and wine but not for cocktails.

21/01/11 | Link | Rating: 3.0
3. Rob G.
I like this Marriott.  The lobby is spacious and active.  The concierge lounge staff is friendly and the food is great.  It is close to bourbon and the french quarter.  I've stayed at 2 other hotels in New Orleans and this one is my favorite.

03/05/09 | Link | Rating: 4.0
4. Meredith P.
This hotel is quite well-situated at the northern edge of the French Quarter, not far from Bourbon Street or the RiverWalk.  The rooms are standard Courtyard by Marriott rooms, though with fewer amenities than I've seen at others - no hot tub, fewer freebies in the room, no coffee maker, and so forth.  The room itself was quite pleasant, I was happy with the bed...not too hard or too soft.

I did not have a chance to experience 5 Fifty 5, their onsite restaurant, but I heard from other convention attendees that it was good.  Likewise for the bar in the lobby...I heard positive reviews but did not try it myself.  I did try the lobby Starbucks (full-service, very nice) and the gift shop (almost no service, few items had actual prices on them).

The meeting facilities were fine.  Water was always available in the major rooms, although not in the smaller rooms.  If you find yourself needing to go to a "Balcony" room, be aware that the 4th floor is only accessible from the River Tower, not the Quarter Tower.  If you are on the 3rd floor on the Quarter side, you might happen upon the staircase leading to the 4th floor, but it's better to save time and go straight to the elevators of the River side.  Also, several bathrooms near the breakout rooms were broken, and we had to go from the 4th floor Balcony rooms to the 2nd floor Exhibit Hall just to use the bathroom.

A special word of caution about the elevators.  The system is called Miconic 10, and I've never seen it elsewhere.  It's designed to move people more efficiently, and I'm sure it does move people FASTER, but it's LESS user-friendly than a standard elevator.  My biggest word of advice is: ALWAYS press your desired floor before boarding.  If you want to run and catch an elevator before it leaves your floor, you'd do better to wait...I tried this once but nobody was going to the lobby and I ended up on the 19th floor instead!  Once you are inside the elevator, there is NO WAY to control where it goes.  Press your floor BEFORE entering and go to the elevator the panel tells you to.  Also, people with mobility issues should press the little handicapped symbol first.  It will make sure your elevator is less crowded, and the doors will remain open longer.  Miconic 10 is well-suited to office buildings, but NOT hotels, so be warned!

14/07/08 | Link | Rating: 3.0
5. Auyana S.
Nice hotel that's in a great spot. The restaurant located within the hotel has the best breakfast and is reasonably priced. Comfy beds and nice lobby area. My only complaint is the valet parking...it needs to be a little more organized.

27/08/11 | Link | Rating: 4.0
6. kelly m.
I cannot recommend this hotel after a 4 night stay there over New Years.  First, they have an elevator system that seems to slow things down.  You have to enter your floor number then wait for an assigned elevator to come to you, you can't just hop on the next one.  This system seemed slower than your normal elevators.

The room lacked amenities that I am used to at Marriott.  A safe and a fridge or mini-bar.  The bed seemed old and was sagging.  Also, there was this strange security door before the hall to our room and door.  However, no one at the hotel had a key to this door, so if someone closed it you had to wait for security to come and 'break' into it.  

Also, I did not feel safe walking around the neighborhood where the hotel is located.  If you only drive or take cabs it may be okay, I would not walk around this area at night.

08/01/10 | Link | Rating: 2.0
7. Christine L.
When planning to go away for a weekend in New Orleans, our group had just a few goals for our lodging: good location, clean and on the cheap. The Marriott was all of these. Since it was the official hotel of Voodoo Fest we got a cheaper rate of $129/night. The rooms were simple and clean and the beds were incredibly comfortable. We stayed on the 15th floor of the quarter tower and had a great view of Canal Street. Hotel was in a great location. We were just a block and a half south of Bourbon and a half block north of Decatur. The streetcar is an easy method of transport to/from the hotel to further destinations and at only a buck twenty five, a steal!

02/11/09 | Link | Rating: 4.0
8. Bruce W.
There was a giant dark red stain on the mattress.  Best case it was mold.  I don't want to think what the worst case was.

Plus we found pubes in the towels.

The location is great.

15/11/08 | Link | Rating: 1.0
9. M M.
Location is great, near dekanter, bourbon street and lots of shops and restaurants, easy walking from/to. The bad- valet is $33 plus tax a night! No option to self park so your forced to pay this outrages charge! Free wifi in loby but from your room its $15 a night. Rooms are ok, clean but nothing special for a 3.5 to 4 star place, its a 3 star hotel at best. I stayed thursday to saturday morning and I pricelined(name ur price) this room so paid $65 plus tax and outrages parking fee, was not too bad for the location and staying on a friday night, but would of been furious paying the listed $195 a night plus $40 parking.

14/01/12 | Link | Rating: 2.0
10. Elizabeth R.
I am so glad I wasn't the one paying for this hotel. It was SO expensive. Because I was there for a conference, my university picked it up. My conference rate was around $280 a night, but the posted rate on my room was around $580. Seriously. I was unable to get a room with one bed, so my room had two doubles. I left my clothes on top of the extra bed. I thought about sleeping in a different bed each night.

So, things I disliked about this hotel:
1. Internet access for $11-12 per day, although you can go to the 1st floor for free access. My room was on the 22nd, so this was a pain.
2. My room was right next to the elevator. The elevators are odd programmable ones that beeped and booped loudly 24 hours a day. I couldn't switch rooms because the hotel was full of conference goers. I am the world's lightest sleeper. Like... I kept tuning the clock radio to AM stations to try to create white noise.
3. No matter where I put the towels according to the "Save our Earth" directions they were replaced daily. Everything in the room was replaced daily, including the complementary toiletries (I had only used the bar of soap once!) I wound up with 4 sets of shampoo and conditioner.
4. The shower water pressure wasn't great and the shower head fell off a couple of times.
5. How exactly are those elevators more efficient (you'll see if you stay there)? I think they were overloaded with the huge conference.

Things I liked:
1. The view- incredible view of the Mississippi and downtown. I spent a lot of time looking out that window
2. Delicious orange ginger Bath and Bodyworks products in hotel room. My husband loves those, so I brought him the 3 million bottles the hotel staff gave me.
3. Comfortable bed and thermostat in room. Silent climate control, if you enjoy hearing the elevator.
4. Starbucks in the lobby- for a conference goer in a rush, quick breakfast to go is essential.
5. Friendly staff!
6. Amazing desert in the downstairs lounge. I recommend the dueling souffles.

Whatever you do, if you are forced to eat in the in-house restaurant do not order the butternut squash soup. It's as sweet as maple syrup. None of us could eat it.

16/04/09 | Link | Rating: 3.0
11. Amy L.
I just stayed at this hotel for a conference, and have to disagree with the previous review.

From the moment I stepped to the registration desk, the staff was friendly and helpful. I forgot toothpaste (I never ever do that), and I went down to the concierge to see if they had any so I wouldn't have to buy a whole tube  and he was so nice to grab me a small sample size.  

In addition, I wasn't sure if my meeting would go later than the check-out time ( we were scheduled until 11:30 but didn't want to go later and be charged and check out time was noon), so I called down to the front desk and asked for an extra half hour so I could freshen up  before I left for the airport and it was no problem.  

I also appreciate the nice, full length mirror in the closet and the Bath and Body Works tolietries.  The shower wasn't spotless, but the granite countertops were nice. The beds were comfy, clean and warm.  I had a room on the 18th floor with a great view of Canal Street.

06/12/07 | Link | Rating: 3.0
12. Jeremy B.
This hotel is close enough to the activity of the quarter, but far enough away to justify a family visit. Decent room size and awesome service. Very military friendly.

29/08/10 | Link | Rating: 4.0
13. P L.
I usually like Marriott hotels because they typically have good service and great facilities.  I recently went here for a conference and unfortunately the paint on the walls were chipping, lights were flickering, among other things.  It was weird only because I went to a conference that was for facilities folks and you figure that we'd be really critical of these details.

Anyway, the gym was okay - a little small, but I went during off hours, so it was no problem finding a treadmill or an elliptical.  The lobby bar was great... the front desk staff was very helpful.  The elevators are kinda weird though.  You have to push the number of the floor that you live on BEFORE getting on the elevator and it will assign you which elevator you should get on.  I've never seen this before!  It was a mess though because at times we waited over 15 minutes to get on an elevator to the 1st floor... and I'm not about to walk down 38 flights.

All in all... not bad, been to better.... but no big, big issues here.

03/04/08 | Link | Rating: 3.0
14. Sophia G.
Nice lobby.  I was impressed with the ice water they provided in the lobby for guests that had large cut up strawberries mixed in to flavor the water.  The room was small but nice and the bed very comfortable.

05/07/10 | Link | Rating: 4.0
15. Elizabeth P.
We just visited New Orleans for the first time last month and having never been there, we decided to pick a well known hotel chain.  We were not dissapointed with our choice.  It was within walking distance of everything important in and around the French Quarter, but it was just removed enough to feel like we were getting away from the hustle and bustle at the end of the night (or in the middle of the day if some down time was needed).  The pool area is nice, but it is between two buildings so it's not in the sunshine for the entire day (which some would see as a  pro).

It was clean, cool, and comfortable - which is all I ask for when I'm traveling!

04/06/09 | Link | Rating: 4.0
16. cheiko s.
Great hotel i have to first of all say. Not to far from the main events a block or two not to far from the shopping, drinking or casino or touring. Could say good location. Need extra towels at 1am got them at 1:10am.  Really good  to say.  The room was very nice, good size, the bathroom is nice but simple good deco.  One thing they didnt have a flat scrn tv, little down side but that's it. I would surly stay here again. Ooo nice pool area, and my first trip with my friend. first of many..

20/05/10 | Link | Rating: 4.0
17. Rick P.
We didn't stay at this Marriott but stopped by the bar in the hotel to kick up our feet and have a drink and take a lil' rest break from a long day of walking around the city.  After being here in N.O. for a few days I've made an observation that service here in general isn't as hospitable as I would imagine and sort of expect of "southern hospitality."  The servers can sometimes be too laid back and not very attentive.  

Well, here at the hotel lobby bar we decided to order some mojitos to refresh our tired bodies and help it cool down.  Wow...they make a pretty damn good mojito here!  It was perfect...not too sweet with a good amount of fresh lime and mint to really make your tingle and feel refreshed!  Mojitos are $8 so not too bad considering it's a hotel bar.

18/03/08 | Link | Rating: 3.0
18. Jenn G.
I have a beef with higher end hotels (as this Marriott is trying to be) that can't deliver basics, like hot water.  During my 3 night stay here, I had hot water in my shower only once.  Admittedly, it's a 40 story building, but you'd think that the engineers would have figured this out by now.

Coupled with a room that hadn't been serviced well (a layer of dust over the phone and candy wrappers on the floor doesn't count as clean in my book), my overall impression of this Marriott is that unless you're paying under $100 a night, it's not worth it.

There is one plus however. It's location on Canal Street makes it very easy to explore the nearby French Quarter.

04/12/07 | Link | Rating: 2.0
19. Erica R.
I went to this hotel as a vacation guest. Conveniently located on one end of the French Quarter, the hotel staff were welcoming, check-in was quick, and the room I was given had a great view of the Quarter. Located on Canal Street, near Decatur, I found the location extremely convenient.  After a day of shopping in the French Quarter, the hotel was close enough we could come drop off bags, freshen up and head back out for the night.  It was in a quiet location, as a female traveler, had no issues with security.  As a frequent business traveler, I loved having a Starbucks on-site. Overall, very impressed with location, safety and staff friendliness. I will be going back to that location for future New Orleans trips.

15/10/10 | Link | Rating: 4.0
20. Jordan N.
3.5. No jacuzzi, and the sun doesn't always shine on the pool thanks to the two towers flanking on its sides (owned by the hotel, smart move, Mr. Marriott). The bar served good drinks. Sushi was okay. Hotel's catered food was plain - definitely not worth the price. Bedrooms, banquet halls, and meeting rooms were comfortable and nice.

13/07/08 | Link | Rating: 3.0
21. Chris F.
There is absolutely nothing special about the place. For the price you pretty much get what you would expect for downtown NOLA but nothing is really memorable either good or bad expect for the small rooms. For the same price you can stay across the street at the JW Marriott which is much better. OKAY! I guess you do have to cross Canal then but it is worth it!

11/05/10 | Link | Rating: 3.0
22. Mark M.
Is this place a joke?  Are the rooms really this small?  Are they really this expensive?  Is there really this much paint peeling off the walls in the bathroom?  Is there really this little water pressure coming from the shower head?  And it's this expensive and they don't include free internet?  Really?  And parking is another $36 per day?  Really?  Where am I...New York?  London?  Tokyo?  What's going on here?

Here are the positives:
_convenient location (if being smack dab in the middle of downtown is important to you).
_friendly staff.
_better-than-average hotel restaurant.
_hotel bartenders who actually know how to make a decent cocktail.
_no charge for using the pool or gym.
_highly efficient elevator system.

Cons (aside from those mentioned above):
_I ordered bread pudding at the bar the first night I was there.  It was excellent.  I told my wife she would need to try some before we left.  So she did...but what came out when she ordered it was so unrelated to what I had ordered that it was almost a different desert entirely.  Different portion size, different consistency, different sauce, different flavors.  I expect consistency on things like that, especially at a chain hotel.
_the piped in hickory smoke smell.  Where is it coming from?  I searched all over for a fireplace and couldn't find one.  It was kind of cozy at first, but after several days all of my clothes smelled like I had been sitting beside a campfire all week long, and it was a bit overwhelming and nauseating.
_Good luck getting a coffee at the Starbucks in the lobby.  The line was always 30 people deep anytime I tried to go there.
_The gift shop upcharge is ridiculous.  $3 for bottled water (that costs an already ridiculous $2 from the vending machines located on the floors above) was baffling.
_very limited vending options...probably done on purpose to make you order room service instead.
_the "riverview" rooms don't actually have a view of the river...unless you're on the very top few floors...and even then, they only kind of have a river view.

22/11/10 | Link | Rating: 2.0
23. Martin V.
I stayed here for a four day weekend and really enjoyed it. The price they quoted me was at a great rate and the hotel has great location regardless whether your plans are sight seeing or just going to Bourbon street. Something that really stood out was the fact that while it was a busy hotel in the middle of NO it really was not that noisy. While you hear the occasional mob of people it wasn't bad at all, major plus. They have a Starbucks and a bar (550) downstairs that wasn't anything special, but hotels always have a way of making their restaurant / bar sound like 'insert name here' is going to be there themselves every night. If you are looking for a local feel, you won't find it here, but if you want a good dependable hotel to stay in, go ahead and get a room here.

16/11/10 | Link | Rating: 4.0
24. Linnea B.
Combining business with pleasure in The Big Easy?  The Marriott New Orleans is a good choice.  

Right next to the French Quarter, you can be on Bourbon Street in a couple of minutes, and the Mardi Gras parades pass right by the hotel.  We arrived just in time for a parade and started our visit by catching beads from a passing float.  A festive way to start experiencing New Orleans!  

The rooms are a bit on the small side but plenty comfortable.  The bathrooms are really small and there were no towel racks except in the shower which was a bit inconvenient, but minor.  

Really the only thing that was a problem was the internet which was wired not wireless, so only one person could use it at a time AND it was $14.95 per day, which just really bugs me.  You really ought to be able to get internet access for free everywhere.  

Room service is somewhat leisurely in its arrival, but we found that laid back approach to service in a lot of places in NO, so we learned to just adapt to it and not be so uptight.  

There is a nice bar and lounge area off the lobby which is nice for late evening drinks and conversation.  

For the business traveler there is also an especially good business center provided by FedEx Office right in the hotel.  The convention center is within walking distance though a bit more than you might want to walk after a day on your feet, but most conventions are going to have buses that run back and forth to the hotels anyway, or barring that it is a quick cab ride.  Better to be more convenient to the French Quarter than the convention center in my view!

21/02/09 | Link | Rating: 4.0
25. Chris V.
While this isn't the nicest hotel in NOLA, it is certainly nice enough, featuring recently renovated rooms with comfy beds.  The location is perfect, with the French Quarter, Convention Center, Riverwalk, restaurants, and the Superdome nearby.  The lobby is very nice, with a full service bar with plenty of seats and tables and a gift shop.  This hotel also has plenty of meeting rooms and is great for conventions.  Overall, this is a pretty good hotel.

19/04/09 | Link | Rating: 4.0
26. valarie f.
Great location.  Close to everything, street cars, bourbon street, riverwalk, casino...need I say more.
Rooms are on the smaller side, but still nice.
I would stay here again anytime.

26/06/11 | Link | Rating: 4.0
27. Tobi D.
I'd love to tell you about the hotel and how fabulous it is, but I can't remember it.  What I do remember is having a Jazz Brunch at the restaurant on the top floor of the hotel.  There was a view of the crescent in the Mississippi River.  It was incredible.  

I've never seen such a spread - boiled crab legs, omelettes to order, fruits, vegetables, pastries, olives, boiled shrimp, bananas foster... I could literally go on an on.  Everything was delicious.  I was horribly uncomfortable after stuffing my face, but completely satisfied.

One of my life's dreams is to one day return to that restaurant.  

P.S. The hostess totally seated us without a reservation because my husband greased her a $20.

13/01/09 | Link | Rating: 4.0
28. Arleen E.
Was in NOLA for a conference at the Marriott. Rate was $160 a night plus taxes. Stayed for five nights. You can't beat the location - right on the business district and blocks away from The French Quarter. Be warned though, this is a conference hotel as well as a family reunion hotel. Guests check-in by the bus-loads! The lobby is always busy with guests people-watching, waiting for their ride or meeting up with the rest of their group. The standard rooms are not all the same. Some of us got a larger room, some Accessible, some with hardly any closet space. The room I got was an Accessible corner room with a large bathroom. Beds are not that comfortable and came with four small pillows and three large square ones. The 55 Fahrenheit Lounge  is a fun place to have a few drinks and the view from the 41st floor Lounge is amazing! You shouldn't miss the breakfast buffet and dinner at the 5 Fifty 5. We tried their $25 three-course special - Cup of Gumbo, Two Lobster Tails stuffed wirh Gulf Shrimp and Bread Pudding. Delicious topped with excellent service. The hotel has all the other amenities you would expect from a Marriott - pool, fitness center, business center, FedEx center and Starbucks. One thing that stood out during our stay was the service provided by the staff - from the room attendant to the doorman to the wait staff and George from the Front Desk... consistently attentive and friendly.

20/07/12 | Link | Rating: 4.0
29. Michelle M.
I've stayed here twice. The hotel is clean, comfortable and they don't bother you when you decide to blast music at 5 in the morning. The rooms are really cozy and although they're not modern, they hotel lobby and the rest of the hotel makes up for it. Also, they have some pretty high floors so you can get a nice city view. The hotel bar makes sazeracs and pretty good hurricanes.

13/05/11 | Link | Rating: 4.0
30. Libby V.
Great location on Canal Street. I like the bar in the middle of the lobby. It's a great place to rest after emerging from the French Quarter, and looks like an old fashioned gentlemen's club with the wood paneling. They put out a cheese/pretzel snack and have special drink prices on designated day. My favorite is Wino Wednesday. Stayed here once...hotel is aging and not always in a good way. Put us in a room the size of a closet. When we realized all rooms weren't that size, we requested a change and they moved us across the hall into a much larger room with a river view just for the asking. These days, we only stop for a drink when our feet are screaming they can't make it back to our hotel without an adult beverage.

28/10/10 | Link | Rating: 3.0
31. Ryan R.
Small Rooms.  Bathtubs will not drain.  The sheets have mold on them.  I stay in Marriotts for business travel all over the country and this is the worst experience I have ever had!

11/08/11 | Link | Rating: 1.0
32. Krisztina F.
I stayed for one night recently, after an unexpected road trip detour and a frantic priceline bid from my mobile phone somewhere in Alabama after the tornadoes.  Very decent all around, and it has all of the niceties you expect from a Marriott.  Well designed lobby and bar, comfortable rooms and beds, attentive staff, clean baths.  
The location is fantastic, and although it's in the heart of the Quarter the rooms were quiet with the exception of the cleaning staff who knocked at 8 AM.  OK, my fault, I forgot to put the privacy sign up...but still, 8 AM?  The only other thing that irked me is your only parking option is valet, and in the morning it took them 25 minutes to bring my car around since everyone wanted their car about 9 AM.  Call-ahead for your car is not an option in the mornings...you have to physically walk your ticket down to the booth off the lobby and wait for it to arrive.  That said, the valets were sprinting around the garage, but were always attentive to every guest and were helpful with luggage loading and directions if you needed them.  Again, great staff.
I'd absolutely stay here again.

17/05/11 | Link | Rating: 4.0
33. Jim S.
Nothing special, but if you're coming to New Orleans all you want is a clean and comfortable place to crash, right? This fits the bill. Good location on the edge of the French Quarter and a couple blocks from the St. Charles streetcar line.

Got a $64/night rate on Priceline - avoid paying full price. This hotel is HUGE and it was pretty empty during our stay.

25/12/09 | Link | Rating: 3.0
34. Cody Y.
The location of this hotel is very nice.  They are right in the middle of everything.  They really have the "look" of being a 4 or even 5 star place, but overall they just weren't able to live up to the vibe they are attempting to put out.  

The rooms are very small, but some of them have some great views.   Water pressure was ok, but not great.  The bed's pillows were in need of replacement.  

Here's where my complaints really start:  Everything within this hotel is overpriced, even beyond the usual hotel prices.  Stay away from the restaurant 5 Fifty 5.  The food was horrific and the prices mind boggling for what we received.  The bar looks nice, very modern, but really falls short.  Also, we paid almost as much for parking as we did for the room for the four nights were at Marriott.  

They are probably right at the 4 star rating, but need to improve their restaurant, Starbucks, bar, and parking.

13/04/09 | Link | Rating: 3.0
35. Adam L.
Treated like crap. Plain and simple.

After driving 14 hours from Miami, the extremely rude front desk clerk informs me that my reservation has been mysteriously canceled. I understand stuff happens, but she refused to do anything about AT ALL because I booked the reservation through Priceline. Helping me find a different hotel would have been nice, but I would have even been satisfied with an apology or some sympathy. None. Then none from her manager either. They were literally just going to leave me stranded, even though, since I never canceled the reservation and Priceline had it as a good reservation in their system, it was clearly Marriott's fault. Priceline was able to get me into the Sheraton across the street for the same price, and that hotel was very nice and the staff was lovely.

Kudos, however, to the Marriott valet, who allowed me to leave my car there even after the switch, and the extremely helpful Marriott bellhop who volunteered to wheel our luggage across the street for us to the new hotel. The front desk staff could learn something from their fellow employees.

19/07/10 | Link | Rating: 1.0
36. Kylie S.
I'm a huge Marriott fan and stay almost exclusively in Marriott hotels.  The hotel in general here was great.  Awesome service, good lobby area, and fun bar.  Tons of amenities in the hotel and you seriously cannot beat the hotel's location.  My room, on the other hand, was sort of gross for how much the hotel costs.  Room was TINY, awkwardly laid out, and felt a bit dirty.  It's not that the maid did a poor job, because that was fine -- it's just that some of the furniture was old and stained.  I don't think I'd stay here again because of the condition of the room, it was just too expensive for rooms like that.  I will, however, stay at another Marriott location.

28/09/11 | Link | Rating: 3.0
37. Annie K.
My friends and I had a great 3 night stay at the Marriott over Memorial Day weekend.

From the get-go, the price was almost unbelievable ($125 per night with AAA discount).  I requested early check-in and was accomodated without question.  The hotel is in a fantastic location -- right in the French Quarter and most everything you want to see in the FQ is walkable, even in the heat.

The hotel lobby was nicely done -- very spacious and welcoming.  A huge bonus was the big jugs of water (with fruit on the bottom!) in the lobby.  I drink water all day long, so you can bet I was there filling up my water bottle constantly.  There is also a bar, gift shop and Starbucks.  Thank you, Starbucks Grande Iced Passion Tea for curing each day's hangover woes.

The hotel is massive and has two towers.  We were in the tower to the left.  I had requested a high floor and we were given a room on the 11th floor, which overlooked the pool and a bit of Canal Street.  It was nice to be able to see how crowded the pool was each day and how much sun was out.

The room was very clean and bright.  Average size -- there were four of us and we never felt cramped.  Large flat screen TV offered a wide selection of stations.

The pressure in the shower was great.  My one qualm was that there was no vent in the bathroom.  There was actually a vent, but no ventilation, so it was very steamy and humid in the bathroom after showers.  Other than that, no complaints.

The pool was wonderful.  There are actually two pools -- one for smaller children and one right next to it that goes as deep as 8 feet.  They were both heated, but not to the point that they weren't refreshing in the NOLA heat.

I did use the gym, which I thought was great.  Much larger than other hotel gyms I've experienced -- tons of treadmills and lots of free weights.  They had a water cooler and towels and offered complimentary fruit, which was an added bonus.

Oh!  I almost forgot to mention the elevators!  They were so fun.  You push in the number floor you're going to before you get on the elevator and then it tells you which elevator you will be taking up.  There are no buttons inside beside Door Open/Close, therefore no one can ever run and yell, "hold the elevator!" just as the doors are about to close.

Overall, couldn't have asked for a better experience.  The staff was extremely friendly and helpful.  Would definitely stay there again.

31/05/11 | Link | Rating: 5.0
38. Jason S.
I stayed here as part of a conference which was paid for by work so I can't really rate the cost aspect of things.  I think it was $145 for the conference group rate.

The rooms were nice.  The TV was not a flat screen, which is a bit disappointing these days.  But, then again, who stays in and watches TV in New Orleans?  Major annoyance: having to pay for internet in the room.  I realize that most people do not sit on the internet all day in the room, but $15 is a bit much.  Wireless is free in the lobby area, so that was convenient.

The lobby was quite nice, and the bar area.  I had the breakfast buffet one morning and dinner at the restaurant one evening.  Both were delicious, although a bit too pricey.

I would consider staying here again.  It was conveniently located to Bourbon Street, the casino, and other areas.

23/01/10 | Link | Rating: 3.0
39. T V.
got 3 nights @ priceline.com for $75/night! can't beat that.

- asked if we could get a room w/ a view- got it!
- ran out of toothpaste 2x- they brought us some colgate packets w/in 10 mins
- clogged the toilet (hey man, it happens!)- maintenance came w/in 5 mins
- went to garage, valet guy asked us what we needed, we said "cab to commander's palace." he ran out to canal st. to get us a cab w/in 30 seconds! give that boy $2 bunky!
- couple blocks away from bourban, but not that close, if you know what i mean.  

there just happened to be a buffalo soldiers (black motorcycle gang) convention at the marriot that same weekend and that didn't effect service time at all.

yes, the bathrooms are teeny. i used to live in SF, i'm used to it.

07/09/09 | Link | Rating: 4.0
40. P S.
This hotel was great. They have complementary  fruit-flavored water, juices and cookies or brownies in the lobby . The rooms were clean and comfortable and the bed and linins were fabulous. Located on the edge of the Quarter it is a great location. Staff were all very friendly, and even allowed us to delay checkout for an hour because of our flight being late in the day.

12/07/11 | Link | Rating: 4.0
41. Kellie A.
Pros: I stopped in here after my flight out of New Orleans was cancelled and I had to stay in the city for another night. The price they quoted me at the front desk matched their web site price and they gave me a corner room with gorgeous views of the river and city - very much appreciated! Seriously, that view made my stay. Little things like that from the front desk mean so much.

Also appreciated the 4 hours of free w-ifi in the lobby where I got some work done.

Bath and Body Works products in the bathrooms.

Nice business center with FedEx shipping in the lobby.

Starbucks also in lobby.

Beautiful updated outdoor swimming area. It was too cold for us to stay out there, but we walked around.. will be great in the sweltering summers.

Nice, big, fully furnished gym with free fresh fruit.

Cons: Realllly weak water pressure. It took longer than my average shower just to rinse off with that trickle of water. They have nice shower heads, though, and maybe that was a one-time problem.

Starbucks is way overpriced ($4.99 for grande vanilla latte - most expensive I've ever seen and I live in NYC) and seems to be Marriott owned as they are the company that showed up on my credit card receipt. That's the problem with being a captive audience.

The restaurant/bar in the main lobby area is crap. I had terrible chips/salsa/guac. At least it isn't overpriced. Just eat elsewhere at the many delicious restaurants in the area.

Overall - I'd definitely stay here again and recommend it to anyone in the city for fun (Bourbon Street) or work (convention center).

13/04/09 | Link | Rating: 4.0
42. Calysta L.
First and foremost, in this day and age, why does the Marriott chain think that it is okay to charge $14.95 a day for the pleasure of internet service in your room. Ridiculous.  Second, I was bit by a brown recluse while I was in New Orleans.  The bite didn't manifest itself until the morning after I stayed at this hotel, so though I can't state this for a fact, I may have been bitten in my sleep.  Finally, I CAN state for a fact, that one of those special Louisiana ENORMOUS flying cockroaches was in my room, which about gave me a heart attack.

On the plus, the room was a good size, the bed was comfortable, and they have Bath and Body Works products.  Also, I ordered room service, the blue cheese penne dish, and it was there quickly, price was decent, and it was tasty. The bar down stairs is very nice, there is free internet in the lobby, and they have the best elevators ever for people carrying lots of things - you have to be there to understand, it is too hard to explain.

20/11/09 | Link | Rating: 2.0
43. Andrew G.
Stayed the nights of 4/19-4/21 my wife had booked a king room with a view months earlier on Expedia but on check in no kings with a view available. Only king available was a handicapped room with no view; strike one. Shower pressure non existent; strike two. Came back the first day at around four as we had to get ready for an early dinner reservation and the room was not made up; strike three. Had read about the Bloody Mary bar but when we tried to check it out we were told not today as it depends if the bar tender is going to set it up, but it was open yesterday!!   Strike four. Other than the location this is an old and badly run hotel which does care about service. We would not go back.

28/04/13 | Link | Rating: 2.0
44. Monica L.
Marriott has claimed they conducted an investigation and found no bed bugs.  Then why the heck did me and my colleagues get bitten by bugs all over our legs?  

I will never stay at a Marriott ever again.  They are the worst chain in America.

31/05/10 | Link | Rating: 1.0
45. John E.
A great Marriott property.  Very clean, well maintained and great conference facilities.

22/06/11 | Link | Rating: 4.0
46. Lorraine E.
Stayed here for a conference.  Rooms are small, bed and pillows are old,
and the bathroom door was warped to the point where it was almost impossible to close with one hand.  Location is very good, but this is not up to the usual Marriott  standards.  Sheets are so heavily starched that they made both of us itch.  Room was not cleaned in the morning, but later in the day and usually not fully restocked with coffee and bath products.  Would try the JW next visit, just across the street.

12/01/10 | Link | Rating: 2.0
47. Janet K.
This hotel has a nice lobby and bar area which always seems very busy. The room here is pretty unimpressive. The lamps haven't been dusted in months, the bathroom sink and tub don't drain, the morning housekeeping staff is extremely loud outside the door strafing at about 8:15 every morning. The windows are so filthy that the view of the Mississippi river is merely a blur.

15/03/13 | Link | Rating: 2.0
48. Spen B.
Recently had a weekend stay at the New Orleans Marriott.

Room was very clean and hotel was in great proximity to all of the French Quarter attractions.

11/10/11 | Link | Rating: 4.0
49. Meaghaan T.
Good luck getting waited on.. Once you do... The wine is reasonable & yummy. The food is good, but I just can't stand being blatantly ignored.

10/05/12 | Link | Rating: 2.0
50. Christine W.
I gave it two stars based on location alone. Literally steps to Bourbon Street, fantastic restaurants, easy walking distance to the riverside, Cafe DuMonde, the start line for the Rock n Roll marathon, a quick hop across the street to Walgreens, I will give it that, great location. Our room was TEENY TINY, as in, I, you're very average, 5'7, size 8 female, could not stretch out on the floor after the half-marathon. I had to do it on the bed. The sink and bath didn't drain, my husband and I had to sleep in separate beds (even after calling ahead, explaining our travel situation and being assured that a King, river view room was reserved for us), but the absolute worst was the elevator. We had to try ear plugs because the elevator and our room shared a wall. It was the absolute worst. I'm sure many people visiting the French Quarter wouldn't notice, but when you are resting up for a race, it was aggravating. Our room was serviced once during our 4-night stay. We would leave in the morning, return around 4:30-5pm to get cleaned up for dinner and it still hadn't been serviced, so we would put the privacy  hanger out so that we could get ready, take it off when we left for dinner, return and our room was the exact same as we left it. The towels were worn, thin and abrasive. I felt like I was using a paper towel to dry off with. We had a drink at the bar when we arrived Friday night. The one bartender was just awful and the other was fantastic. It just wasn't a good experience. For $300 per night, I expected better. I guess if I would have had more to drink, I probably wouldn't have noticed.

19/03/13 | Link | Rating: 2.0
51. Patti T.
beautiful! Classy, clean.
Probably helped that I was on the concierge level, but I thought the overall vibe of the hotel to be top-notch in every aspect.
Wished I'd stayed longer rather than switch hotels to join my friends.

(There is a mysterious camp-fire smell in the lobby that we were never able to identify. Not even annoying, just made us curious)

22/11/10 | Link | Rating: 5.0
52. Aaron K.
Great conference facilities, and a decent Sazerac near the French Quarter, but the rest is lacking.  

Rooms could really use a makeover.  The coffee pot had no outlet near it, and had so short a cord it had to be used in the bathroom.
The wireless was also expensive for a daily rate.  I'm tired of conference hotels doing this stupid scheme.  Just give free wireless and build the cost into the daily rate so I can expense the cost.  Additional daily rates serve no purpose (especially with 4G phone technology) except to make things a pain.  Get with the times Marriott.

13/01/11 | Link | Rating: 3.0
53. Katy B.
Beautiful lobby, great location on Canal street.  My friends stayed here so I just mooched off of them.  The only downside was the expensive parking, but that's really characteristic of most hotels within this class.

We had a beautiful view from the 30th floor.

10/12/10 | Link | Rating: 4.0
54. Angel I.
Stayed here a few nights and would definitely stay here again. Staff was friendly, beds were comfortable, excellent location for the French Quarter, modern lobby, and great elevator system. Drawbacks were that the rooms are small, no fans in the bathroom, and the valet didn't have our car ready when we asked for it 30 minutes in advance.

19/05/12 | Link | Rating: 4.0
55. Ratna g.
This was one of the best hotels I have stayed at in sometime.  The staff truly exemplifies what Southern Hospitality is, and they are very helpful.  The prices are reasonable to stay here, and if you book online you can find discounts for AAA, Military rates, and Corporate discounts.  Try asking for a Corner Room on the Riverfront Tower- gorgeous to hear the sounds of the Natchez Steamboat in the morning.  The pools are family friendly and kids have their own pool they can stand in.  I hate that Louisiana still permits smoking indoors and at casinos but hey, in a city where you can walk around with an open container, why restrict anything?  I loved that the Marriott had room service and a great restaurant on site, and this location is walking to distance to almost everything... and the street car stops right in front to take to City Park, uptown, and all over the City.  I love this City, I love this hotel, and the staff is the nicest I have ever encountered.  I grew up in New Orleans, and when I go back from time to time, this kind of treatment is what keeps me coming back.

18/05/13 | Link | Rating: 5.0
56. Steve M.
Nice hotel, nice rooms, great atmosphere in the lobby.  We were staying at the Marriott during the BCS Championship weekend. While the place was over-run all weekend long, everyone did a good job.  Only complaint would be the air conditioning never got cold enough - not really dinging them for that since we didn't request maintenance.

10/01/12 | Link | Rating: 4.0
57. Bria D.
Oddly Lilliputian hotel room--everything was just a bit undersized.  The ceiling was dropped a couple of inches lower than it seemed like it should've been.  You could brush both edges of the bathroom doorframe with your shoulders if you didn't enter the room at an angle.  The standard furniture was jammed into the bedroom with nary an inch to spare.  I could've been much more comfortable with some stylish, space-maximizing furniture and an inch or two with which to turn around with my baby.

That having been said, the staff was mostly competent and managed to handle a citywide water outage okay.  I did miss the tasty, tasty cucumber-lemon water from the lobby once the boil water order went through, but them's just the breaks.

27/11/10 | Link | Rating: 2.0
58. Scott K.
I stayed here last month for a conference. Its location is great as it within walking distance to the Convention Center and just one street over from the French Quarters.

The rooms were nice, clean but alittle on the small side from what im used to. Still great but perfect for short trips.

This hotel had a Fedex Kinkos, Startbucks and a large hotel bar. Since my timing was off on this trip......Vice President Biden was in town so the the hotel was crawling with security.

The staff is a pleasure as well. I musth have called the hotel front desk 5-6 times on this trip asking for more towels, questions, room service and each time they were pleasant.

One big complaint for me is the pool. Since this hotel has 2 towers, if you are in the tower without the pool, you have to walk across the lobby to the other tower to get to the pool. Not that it mattered to me that I was wearing swim trunks across a busy lobby but alot of people did stare....considering it was a cold day =)

29/12/10 | Link | Rating: 4.0
59. S C.
For the price, (almost $300) I expected much better. The room was small with a view of the pool and part of Canal Street. As a New Orleans resident, I knew exactly what we were getting with the location - convenient if you want to go to the casino, not so much if you plan to spend your night on the other side of the Quarter or in the Marigny.

The rooms are small with nothing special added on.

The entire hotel mysteriously smelled like BBQ but there is no restaurant on premises.

My husband and I stayed here for our wedding night and the receptionist at the front desk asked if two double beds were okay, as we stood there in our wedding attire. I requested a king and made it clear that we were not willing to budge on that and a room with a king miraculously appeared.

If this room was a ridiculously cheap rate then it would be a steal, otherwise, nothing special to see here.

22/11/10 | Link | Rating: 2.0
60. Gloria S.
I stayed here during a Sugar Bowl event, which I did not know about!  The hotel was packed! It's a typical four star hotel... nice rooms, a bit small... but for New Orleans if your in your room, what the hell are you doing there!!!! Walk the streets and see the sights!  

Close to the French Quarters, French Market, Burbon Street, restaurants and shopping area!

The staff was friendly even though they were inundated by guest!  Parking fee's are pretty much the same through out the city during special events...  Expensive, $27 - $30 a night!

Hotel elevators were interesting... you have to enter the floor your staying in and it will tell you what elevator to use.

Would stay here again... if Hotel Dauphine Orleans is not available.... or if you don't want to experience ghost... (read my review on Hotel Dauphine)...

03/01/09 | Link | Rating: 3.0
61. Donna K.
Stayed here for my first visit to NO. Accommodations are clean and the views are great.  The fitness center supplies you with clean towels, cold water-cooler water and fresh fruit.  The pool/patio area is a perfect place to unwind on a warm, breezy evening after walking around the Quarter all day.  Didn't go to the bar or order any food here, but from what I've read it's all pretty decent and priced as you would expect when staying in a hotel located right next to THE tourist destination.  

I would choose to stay here WHEN I make a return visit.

20/04/11 | Link | Rating: 4.0
62. Jessica M.
Nice hotel, Great Location, Very Comfy bed, Great Shower Pressure (this is a big one), My tub drain was crappy though and I asked em to fix it but It didnt happen. Overall I would stay again. The pools and pool are very nice. I wish they had a hot tub though. We stayed on the 15th floor and I loved the Elevators, Fast and you put in your room number. the hotel was booked up for memorial weekend but there was barely a wait for the elevator. The Valet was convenient but expensive so be prepared. 30 a day.

02/06/11 | Link | Rating: 4.0
63. Art B.
Nice hotel and decor, location is great. The $40 mandatory valet however is a sham. The low hotel rates are not that low as a result. If you don't offer self park that needs to be apparent on the website.

22/08/13 | Link | Rating: 2.0
64. Kal C.
I never had to pay for the room, so I'm not sure what it would've taken from my wallet, but I enjoyed the place.

The room was excellent. Couch with pull-out bed. Full kitchen. Spacious bathroom, comfortable bed. The bed on the pull-out couch was the most comfortable wannabe bed I've ever slept on. Swear to Louis Armstrong.

The wi-fi was good. No complaints. I just felt like we were all alone on our floor. Which was nice, but creepy.

19/03/09 | Link | Rating: 4.0
65. Jason L.
I stayed there for one saturday night while in town for a company christmas party.  The location is perfect.  Only a few blocks to Bourbon, the mall, places to eat, everything.  The hotel was very nice inside.  Rooms were clean, but small.  I didnt mind though.  I dont know the cost since it was paid for by my company, so I cant rate it among costs.  I would guess that if its more than $200 a night, then i wouldn't  pay it.  My girlfriend had a problem with the restaurant downstairs.  She didnt get along with a waitress.  

Hotel concierge service was great.  I forgot toothpaste and one of them gave me a couple free travel tubes for the night.  

Bed was very comfortable, soft, big...

12/12/08 | Link | Rating: 4.0
66. kristin b.
Booked this trip on Priceline. Hotel is conveniently located with walking distance to bourbon, casino, museums etc. Room was clean and staff friendly. I would stay at this location again.

24/07/13 | Link | Rating: 4.0
67. Soozie H.
+Convenient location
+Rates are reasonable
+HUGE hotel
+Starbucks in the lobby
+Staff is friendly
+Gym facilities is pretty spacious, cardio equipment is updated & well maintained

-Old rooms and could use a make-over
-Ridiculous fee to use wireless

27/03/11 | Link | Rating: 3.0
68. Vince E.
I opted to spend a little more to stay at the Marriott vs one of the nearby offbeat hotels expecting a certain level of quality. One stop into the room, and definately, girls have gone wild here in this room in Orleans. All the appliances and fixtures are old, a bit off-white and rather disgusting. And I have a high tolerance for things like this. It offers a decent location within walking distance to convention center, across the street is a Sheraton that according to co-workers are much better. A shame, this was a run down, dirty, marriott I was not expecting.

16/12/10 | Link | Rating: 2.0
69. Shannon H.
Meh. Rooms are dated and small but beds are comfortable; location is ok.

31/07/12 | Link | Rating: 3.0
70. d h.
This place is way overpriced for the quality of the rooms.  I understand it is all about location but honestly, if I hadn't paid the government rate I would be livid.  The decor is dated and tacky and has a sort of vacated casino feel to it.

20/08/13 | Link | Rating: 2.0
71. Scott D.
The price was right as my gf works for Marriott so we got a darn good deal.  Overall the place was pretty nice. I really liked the lobby bar with all televisions.  The bathroom, especially the shower, could have been more clean.  There was hair all over the shower, kind of gross.

01/10/12 | Link | Rating: 3.0
72. Chris W.
Great hotel. Great service. One of my fav hotels in NOLA

05/08/11 | Link | Rating: 4.0
73. Stacie F.
I bought a flight + hotel package through Expedia. This Marriott was priced well. When you arrive in the airport, if you have 2 people, take a taxi for $33. The airport shuttle will drop you at the Marriott doorstep for $20 per person. So, this is a good options for groups since taxi's start charging per person after 2 people.

When we arrived to the hotel, the check in clerk advised us there were no more King's available. My fiance started to gripe about it since we booked a King and voila....a large King room was quickly produced. The hotel location is PERFECT. Close to all the action but far enough away so that you can sleep. The street car is right in front, French Quarter to the right, Bourbon street a couple blocks away.

If you really want to save money, rent a bike from the concierge desk for the weekend.

While we didn't go swimming, the pool looked really nice and the entire property was well maintained and updated.

The only snafu was when the airport shuttle arrived, the bell staff failed to let us know, causing us to go running down the street chasing the van. Otherwise, the hotel was great!

25/04/11 | Link | Rating: 4.0
74. Sara W.
We spent a night at this Marriott on our way back to Houston after a week in Florida.  My husband won the hotel on priceline for around $80, quite a deal compared to the $500 price tag listed on the inside of our hotel room door!  Parking was $20 I believe, which for New Orleans, isn't all that bad.

The guy that took our car wasn't all that friendly.  Same goes for the staff at the check-in desk.  We finally met a friendly staff member upon leaving.  We were going to have to wait about 25 minutes to get our car because the line was so backed up, but my mom-in-law is on crutches so a very friendly bellman made sure our car was pulled around right away.  Very nice!

Rooms are basic, if a bit small.  We requested a king, but they only had double rooms available, which I found odd since we checked in an hour early...  The bathroom was also small and the water pressure was a joke.  Our A/C also left much to be desired.  We turned it waaaaay down but I woke up hot off and on all night.

So the Marriott isn't all bad by any means.  There are some perks.  The crazy elevator system took some getting used to, but I think overall it  made things more efficient.  The lobby is decorated very nicely, and you can tell they put some major dollars into a the refurbishment.  There's also a bar on the 43rd floor (I think) that offers spectacular views of the city.  See my attached pics of the sunset!  The location is also decent, though I prefer a more centralized spot in the French Quarter.  

I think this hotel is great for big conferences, and quick stops like we made in the Big Easy.  For a real New Orleans experience, I highly suggest one of the smaller boutique hotels in the French Quarter.  They might not all be as luxurious as the typical chain, but they have so much more character.  I highly recommend the Place D'Armes on St. Ann Street to anyone looking for the quintessential New Orleans hotel experience.

10/06/09 | Link | Rating: 3.0
75. Cindy L.
How do you leave a minus 10 review?  They should never reserve this room.  The loud continuous drone has literally driven me insane.  So sorry we used our points on this.  None of the things
I requested were given.

25/02/12 | Link | Rating: 1.0
76. Jeremy A.
Well lets be honest, I don't remember much from my weekend in New Orleans because I was there when they won the super bowl.

The room was reasonably priced and i slept very soundly. The access to all of the activities on New Orleans from this location is also key.

If the price was right, I would stay here again.

13/02/10 | Link | Rating: 3.0
77. Kim N.
Now this Hotel I love. In the quarter, afordable and clean. It is close to everything and you can walk everywhere from it.

You aren't to far from the cable car lines, cabs, etc if you need them but we tend to walk except the occassional cable car over to Magazine St which is a bit of a walk.

They have a Starbucks inside if you need a quick coffee fix, we skip Starbucks and head to Cafe DuMonde, but some people don't like Chickory coffee and if you are like that then hit the Starbucks.

The rooms are great, big, they have nice beds. They even changed our room to a feather free one without any issues. We were there during Krewe of Boo so the place was packed. It was also the host hotel for the Gay Rodeo, but we never had to wait in line, the hotel is very efficient.

We went up to the ball rooms because we got invited to a party by some people we met in the lobby and the ball rooms are gorgeous, great for dancing.

We will be back to stay for sure.

23/10/11 | Link | Rating: 5.0
78. Rich H.
Large, factory convention hotel with good location.

Lobby restrooms somewhat hidden in hallway near Starbucks.

Typical convention hotel experience.  Given a choice, for a leisure stay at a larger hotel I'd probably go to the Omni, better located in the French Quarter.

28/07/11 | Link | Rating: 3.0
79. Luigi C.
After only staying one night at this hotel, I am already a huge fan of the place. What more could you ask for? It's right on Canal Street and about 2-3 blocks away from Bourbon Street and also walking distance to the French Quarters. On the other direction, opposite from Bourbon Street, the hotel is also walking distance to Harrah's Casino, Pinkberry, and Shops at Canal mall.

The lobby of this hotel is very nice and artsy. The rooms and bed are nice with plenty of pillows for the guest. I might also add, it has a roof top pool! I took advantage of that after a long, half-of-a-day in New Orleans. The pool is between the 2 towers of the hotels and has a view of Canal Street on one side and a view of the Mississippi on the other side.

Regardless if you want to stay at this particular hotel or not, there are also other nearby Marriott hotels! Stick with Marriott, they'll make your visit very welcoming and enjoyable!

09/06/11 | Link | Rating: 4.0
80. Hazel W.
Good hotel, staff is working hard this is Mardi Gras so I cannot fault them in anyway.  They have been very accommodating. I like being on canal street and the rates are good for the time of year.  When people say it is over priced they are just not used to paying for rooms in a big city during a major event.

The room is clean, and the view over the river is so beautiful.  The lobby was nice and everyone was very helpful during Mardi Gras.  The parades pass right by the hotel on the opposite side of the street.  So try to rent a room facing Canal with a Balcony.  We had a river view but could still see a lot of the parade.  

This hotel is so conveniently located it is easy to get everywhere from this point.

18/02/12 | Link | Rating: 3.0
81. Tom H.
Every single person we came in contact with that worked at this hotel was pleasant, helpful, and friendly. If it were only the staff to rate, this hotel would be a FIVE PLUS. Since the hotel needs so much work it only gets a THREE.
This hotel is in drastic need of a major renovation. Everything from the lobby, bar, restaurant, hallways, rooms, and pool are all showing their age and is TIRED!
The elevators (punch in your room number, then you proceed to a designated car) are great and really help things move along.

28/05/13 | Link | Rating: 3.0
82. Evan H.
I came at the worst time for customer service .  We were here for the Superbowl.  They happened to be the hotel that the 49ers were staying at.  They treated them like VIP and everyone else like cattle.  One security guard in particular seemed to think my name was HEY!!!.  I tried to exit the door they sent me out the day before and I guess that day it was an entrance only.  I felt like I was at an airport with a bunch of TSA officers working there.  
Being that it was New Orleans we were out till 6:00 in the morning.  I put the do not disturb sign up and we got a note to call if we become ready for the room to be done.  I called at noon when we left for the game and when we got back to change around 9:00-10:00 it wasn't done.  I called the manager and he said they would send someone up.  They sent 2 house keepers that were very unhappy and couldn't believe we wanted the whole room cleaned.  We just said please and walked out.
The only bright spot was the staff at the bar.  The three girls they had working were busy and did a real good job of taking care of everyone.  
Im sure that during a regular time they would do better but unfortunately during a regular time I won't be here.

13/02/13 | Link | Rating: 1.0
83. Elizabeth G.
Great location, clean rooms, and a friendly staff. Not too impressed with the size of the rooms, specifically the bathrooms. Also, the water pressure in the shower was less than desirable.

18/05/13 | Link | Rating: 4.0
84. Wei-Wei C.
My friends and I thought the location of this hotel was really good. It was easy to get around to all the "must visit and see".  We stayed in December so the lobby was festively decorated... lights, trees, candy, gingerbread... smelled so "christmasy" everytime you left the lobby!! The rooms size was decent and clean. Also, all the hotel staff are really  nice.

So why only 2 stars? First I noticed on my credit card they charged me for a bottle water I never drank. So I called the front desk and asked them to remove the charges. Mind you this was couple of days after I had checked out. Then about a week or so later, I see another charge on my credit card but this time it was for $400+!!!!!! The hotel had charged me for my rooms even though i had already PREPAID IN FULL to priceline.com ! Normally I'm the type that doesn't check my credit card, but thankfully I did this time! I'm kinda weary of Marriott because of this experience. The accounting department apologized, but it was as if they had experienced this numerous times before so their apology felt robotic. So lesson is CHECK YOUR CREDIT CARD STATEMENT SO YOU'RE NOT DOUBLE CHARGED!!!!!!!!!!!!!!!

14/02/12 | Link | Rating: 2.0
85. Jimmy L.
I liked the place enough for the price that I got it for, which was for about $110 on Priceline. Not exactly the swankiest, but a really good mid-to-high grade hotel in return for the money and for the central location - right at the edge of the French Quarter on Canal St.

I was able to walk to the River, and also to the adjacent French Quarter with relative ease.

Rooms were clean and fairly updated;

Wi-fi access in the room costs you though, so it's better to try to hop on in the lobby;

I was on the 16th floor, which offered an OK view of the buildings next door, and also of the pool down below - great for people-watching;

The lobby was super large and spacious, and opens up to the restaurant and bar. It had a nice buzz of activity throughout the day, which was also great for people-wattching if you're on the wi-fi.

Note that they charge additional for parking. Note that since street parking is metered, I was able to find street parking within a block or two if you're lucky - generally free for meters on evenings and weekends.

I'd come here again.

24/01/12 | Link | Rating: 3.0
86. LaKeshia S.
Great location! Walking distance from Bourbon street and its in the heart of the French Quarter. Nice restaurants, parades, and tours all around. Great waitstaff. They messed up my room service order and gave me free dessert for the inconvenience.  Comfy bed, clean sheets and towels! I LOVE the elevator (plays jazz music) and the lounge area!  Starbucks located inside and there is no problem hailing a taxi! I will definitely stay there again.

15/03/13 | Link | Rating: 4.0
87. Tony S.
A very good Marriott location! The breakfast buffet/restaurant place though downstairs is WAY over priced.  And yes, I do travel all the time and am used to paying a premium for hotel food.  This went a tad beyond that premium pricing and went into rape type prices.  

Just a thought here: lower the prices and people may actually fill your restaurant rather than going elsewhere on days two and three, etc...

18/03/12 | Link | Rating: 3.0
88. Marcus K.
- great view from the 40th floor.
- wireless in the lobby is nice to have.
- two pools and a nice gym.
- rooms are well maintained.

- elevator can be slow to the top but hey its the 40th floor.
- paper cups in the room instead of real cups.
- coffee make is just a single cup.
- rooms next to the elevator a little noisy.

01/08/10 | Link | Rating: 3.0
89. Athena T.
Customer Service: good. Everyone was nice and approachable.

Internet Connection: very poor. If you want to get online, go elsewhere. I had to call the internet company (iBahn) customer service line 4x in one day before I just gave up.

Rooms: I've stayed here twice. Once in the hot, sweaty summer in June and this time around during a "freeze warning". The second time, I got one of their corner suites. It has a conference room table, kitchennette, big flat screen TV, couch with two armchairs and a king-size fold-down bed. It's very roomy!

Location: is very prime. Right near the convention center, 20 minutes from the airport, walking distance from Bourbon St. and basically anywhere you want to be.

This place received an "A-OK" status due to its nice customer service, clean rooms, and location.

06/12/10 | Link | Rating: 3.0
90. b j.
I stayed here over Halloween...and I got a trick instead of a treat....BEDBUGS!
I wish I had seen the earlier review...I had the exact same experience...I thought it was mosquitos and didn't think anything of it...now I'm camped out on my couch, have thrown away a good portion of my bedding and am waiting for the exterminator! I'll be spending the weekend washing everything I own and throwing away even more valued possesions because of this Marriot....I am not a happy couch camper.....  

I have since been reading several sites for reviews....and many mention the bed bug issue....be careful....it's no fun.

09/12/11 | Link | Rating: 1.0
91. Vera D.
EXCELLENT.  You don't even have to cross the street to get to the French Quarter, the famous Cafe Du Monde is just a few blocks away, Frenchman Street a 10 minute walk, St Charles Ave tram is 3 blocks away.

Staff was very friendly.  They have a computer station to print boarding passes, which was convenient.  

Rooms are older, but still clean. Elevators are efficient.

24 hour gym was never full and towels,water, free weights, machine weights,  number of treadmills, ellipticals, mirrors and would meet anyone's basic needs.

Got a good deal on Priceline and if I had a choice I would return here.

Only complaint is that the entrance on Canal street has steps (no ramp) so if you have heave baggage or have trouble lifting baggage, it may be difficult.  They do have an alternate entrance on the other side without this problem.

14/05/13 | Link | Rating: 4.0
92. Katrina R.
We stayed here over Mardi Gras. The Marriott is nicely situated as it is only steps from the French Quarter and also not too far from the highway.

My family almost exclusively stays at Marriotts and found this one to be exceptional. Service was fantastic, the location was kick butt, and the security over Mardi Gras was welcomed, easy, and efficient.

In spite of all the loud party-goers on virtually all sides, at no point were we assaulted by ruckus, noise, or drunken late-night shenanigans. Miraculously, it was easy to sleep and the party did not bust through the walls of our room.

Maid service was good and prompt, even though I'm sure Mardi Gras posed a unique set of issues for them. I was impressed by the staff's handling of the Mardi Gras celebrations.

Only complaint: as Platinum members we get access to the Executive Lounge where we are supposed to have access to an honor-bar and free appetizers. Because of all the guests, this lounge was woefully understaffed and had no food to boot. When food arrived it was cold, small, and bland. I've never experienced this at any other Marriott.

Either way, Mardi Gras is an exceptionally difficult time for the service industry and I view free food as a perk, not a right. We had a great experience here and want to go back!

27/03/12 | Link | Rating: 5.0
93. Adrian E.
The New Orleans Marriott is located on Canal Street right on the edge of the French Quarter.  It's at a good location that is convenient and within walking distance to places such as the casino, many restaurants and Bourbon Street.

Besides the location, I like that it's a nice hotel overall.  There is Starbucks on the first floor and a good-sized hotel bar.  The rooms are a nice size, but I think the bathrooms are a little small.  Our room also had a small refrigerator and a decent view of the city.  Another neat thing was that the elevators are setup where you pick your floor before getting inside and then the system tells you which elevator to ride.  I think this is meant to better plan which elevators are used to maximize the flow of people.

On the downside, I was annoyed that like many hotels, this room had minimal extra electrical outlets.  Come on, I have a lot of stuff to plug in: two cell phones, camera charger, hairdryer, etc, etc.  I found the bathroom had no hand towel rods so I basically had to toss the towel on the counter.  Not a major issue, but annoying.  Finally, the water out of the bathroom faucet tasted nasty.  Listen, I was up until the wee hours of the morning on Bourbon Street enjoying several beverages.  I was going to need water the next day.  I woke up wanting water badly and was almost sickened by the taste of what came out of the faucet.  It basically caused me to buy the bottled water for sale in the room.

22/09/10 | Link | Rating: 3.0
94. Muks R.
You cant go wrong with a Marriott. This was no exception.  It's at a great location within walking distance to all the popular places on the French Quarter.. which is good because the parking is about 32 a night at the hotel.  We just took a cab from the airport which was about $33 one way and just walk all over the place.

The hotel is very clean and nice. Bath and Body works shampoo conditioners etc in the rest room, Kohler faucets and shower heads, Comfy beds and an LCD TV.  A nice package.

The bar and restaurant are ok. We had a few drinks which were average  and the Crembrulee which was excellent. Also the garlic fries.

The checkout process was easy although the TV checkout thing never worked. The reception and concierge were very helpful in suggesting places to visit, eat.

I will be back.

26/12/10 | Link | Rating: 4.0
95. Tee D.
I'm currently staying at this hotel and just moved into my THIRD room in one day. The first room smelled of stale cigarettes. One would think a reputable hotel would address this issue in a room clearly marked "No Smoking" before checking a guest in. I ran into another colleague in the lobby and she was also changing rooms as her supposedly non-smoking room also smelled strongly of cigarettes. The second room I was moved to smelled like mold...like the carpet was wet or moldy. I had a difficult time breathing even as I tried to manage it (didn't want to move again). After a few hours of basically holding my breath....I went downstairs to once again request a new room. I told the man at the registration desk that I'd move into the new room after dinner and he said that'd be fine. Well, I came back from dinner an hour lather  to find a housekeeping cart blocking the door and two staff inside (one sitting in a chair and the other making a bed) -- my luggage was open and I my stuff was still all over the room. Imagine the awkwardness as I hurriedly tried to pack while they watched. I still don't understand why housekeeping was told to start working on my room when I was clearly still in it. I later spoke to a manager and I didnt receive much in terms of hospitality other than an acknowledgment that yes, in fact, he'd told the staff to go in my room. Overall, this hotel has left a bad taste (smell?) and i wouldn't recommend it or stay her again.

11/06/14 | Link | Rating: 2.0
96. Sarah B.
New Cardiovascular Horizons Conference is great! The live cases are incredible. The Marriott was the perfect place to host the conference, all guests were very comfortable and clean. The Marriott is right near all of the action in the French Quarter.

27/06/13 | Link | Rating: 5.0
97. Allie A.
If you're a Harrah's Rewards card holder, you can actually stay here for free if you're lucky.  That's how I scored a recent two-night weekend stay here.

Check-in was fast and easy.  The room was free, but parking for 2 nights was a hefty $67 (in-and-out privileges are nice).

We had a comfortable room on the 18th floor in the Quarter Tower with great views of Canal Street.  I loved the citrusy Bath & Body Works amenities (though my friend commented it smelled like lemon Pledge!).  The bed was extremely comfortable, with a ton of pillows and a lovely duvet.  Wish it had a room fridge, though.

Unlike others, I really enjoyed having the elevators assigned to you.  Over two nights, we maybe had to share the elevator with one or two other people with 1 other stop only once or twice.  The rest of the time, we were whisked directly to our 18th level floor (as opposed to getting on with 12 other people and having to make 3 stops before getting up to your level).

The best part of the hotel was its location, on the edge of the French Quarter.  Bourbon Street was only a couple of blocks away and so was Jackson Square - everything we wanted and needed to do was within a 10-minute easy, safe walk, yet we weren't in the midst of all the noise and crazy crowds.  There are a ton of restaurants all within spitting distance.

Thumbs up!

01/04/10 | Link | Rating: 4.0
98. Nickie G.
Just finished a 5 day stay at the Marriott Canal Street so I can point out the good things and not-so-good things about it.

-Location: perfectly located in between Royal and Decatur.  You can walk to everything.
-Lobby: quick check in by friendly people.  Huge bar area that was actually pretty happening the entire time.  We even got a drink ticket when we checked in...not sure why but I'll take it.  Also a restaurant there, a Starbucks, a FedEx Office, gift shop, and an ATM.
-Elevators: these deserve their own entire review all their own. WTF - I have never seen elevators like this.  So you punch in your floor and watch to see what letter elevator you need to get on.  THAT and ONLY THAT is your elevator.  Don't get sassy and jump on another because while YOU are going to the 7th floor, that elevator may be going to the 30th floor and there are no buttons inside to push your floor number.  You will get the hang of it but it is really freakin confusing at first.
-Standard room: I stayed with one friend in a standard room with 2 beds.  It was decently sized unlike some of the rooms in the quarter and the bathroom was ok.  It had the rounded shower curtains and they had a blow dryer and Bath and Body Works shampoo, conditioner, and lotion.  Surprisingly not too loud.
-Elite Member room: stayed with my other friend a couple of nights in an "elite" room since her hubby is a Marriott member.  The room was bigger but the one bed was so close to the door and since there are 3 other doors in a circle there at the end of the hallway it was really LOUD when others would leave and let the doors slam.  But the view was pretty much spectacular soooo there you go.  Bathroom was just like the non-Elite room.
-Beds: hotel beds have started to be the shit here lately.  The pillows were so soft and cloud like that I didn't want to get up.  Bed was also dreamy soft.  Loved.
-Maid service: I knooooow you need to hit all the rooms but I have the do not disturb sign in the door for a reason.  So I will NOT BE DISTURBED!  Take note!!  Also, having attitude with me when I open the door to say I don't want service does not make me pleased.
-Other stuff: they had a cool pool area with pools that lit up with different colored lights.  Work out room.  Meeting and event rooms. I didn't really explore anywhere else but I'm sure they have other stuff that you might like.

Overall I really liked staying here since it was convenient to literally everything I wanted to do.

08/12/11 | Link | Rating: 4.0
99. Jen R.
Typical convention style Marriott.  The lobby is always crazy busy, so be prepared to navigate a bunch of confused as hell people trying to find their way to the various ballrooms, restaurants, etc.  The actual hotel room was always super quiet, which more than made up for the few block walk to Bourbon Street.  The room was updated, clean, had nice linens, etc., but was tiny as hell.  

Oddly, besides the guy checking me in, the people working there weren't too friendly.  They refused to schedule an airport shuttle pickup claiming they required 24 hr notice, which we handled ourselves w/ a simple phone call the next day.  Better yet, when my friend plugged in her cell phone charger she got zapped to hell and her charger melted, but calling down to the front desk only yielded a we'll come clean up the mess later.  You'd think she'd get an apology or at least a little more of a reaction, I mean shit, I would've gone postal - my hair doesn't need any help in the frizzy department.

16/06/10 | Link | Rating: 3.0
100. Tara K.
Got a really good deal on Priceline, nice hotel and room was nice and clean. Also really good service. The reason I only did three stars was because both nights the hot water was not working and we called, had maintenance check it out and there was a problem with circulation of water throughout hotel. Guest services called us to apologize and comped our parking for both nights which was pretty awesome.

01/04/13 | Link | Rating: 3.0
101. Steph C.
I stayed at the Marriott with three friends on the second night of my trip to New Orleans.  We were technically not supposed to have more than two people in the room, but it was big enough to accommodate the four of us without discomfort.  We got the room for $100 on Priceline, which brought the per person rate down to motel prices.  I stayed the night before at the Omni, which was older and more expensive, and I would say that the our room at the Marriott was significantly nicer.

That said, the Marriott doesn't have a lot in the way of character, where the Omni and other old New Orleans hotels have a bit of the city embedded in its walls.  The lobby is huge and clean but more or less impersonal and our room was decorated in bright colors straight out of an Ikea catalogue.  For $25 a head, though, no one cared.  The beds were comfortable, the room was big and spotless - the hotel met all of our needs.

30/06/10 | Link | Rating: 4.0
102. Sachi G.
So this a review about the courtesy and being overly nice to us.  My wife and I were on a cross country trip and being from San Diego didn't think too much about the weather.  I booked 2 nights via Priceline.com name your own price where you prepay, don't know the hotel (just stars and general location) and you get a great price.  There is no cancellations and know changes because of the discount.  We were supposed to be there on a Tuesday and Wednesday .  Well old Mother Nature and it's ice on the I-10 prevented that.  We arrived Wednesday thinking we lost a night since the terms and conditions.  We told the lady at the front desk our situation.  She rolled our Tuesday night to Thursday night for no charge.  I thought that was awesome.  So kudos to this marriot for great customer service.

04/02/14 | Link | Rating: 5.0
103. Sharon S.
I've lived here 25 years, and my husband and I often spend the night downtown after having dinner in the Quarter, so I can't even begin to count the hotels that we've stayed in over the years in this area. I should also mention that we are Marriott Gold members, so we've stayed at many Marriotts.  From the time we arrived, everything was a big wait. From the valet, to check-in, to their ridiculous and annoying elevator system.  On the day of our departure, there was no hot water, and no water pressure. Our calls to the front desk went unanswered TWICE over the course of 30 minutes. We had a room rate of 109,00, which for this location is good, but what I quickly figured out is that this will fill a hotel with drunk, belligerent college kids, and some scary looking people you don't want to run into on a dark street. I should also mention, this was no holiday, just a regular Friday night. Spend a little more and save somewhere else.  WiFi is extremely slow, but I've found that to be the case with most Marriotts. We're going back next weekend...definetly not staying there again.

19/07/14 | Link | Rating: 1.0
104. Irene Z.
Just got home from a week-long conference in NOLA.  Our organization was booked at the New Orleans Marriott.  Right off the bat - love the location.  Perfectly convenient.  Quiet enough to get work done, but close enough to all the action on Bourbon Street, French Quarter, etc...everything within walking distance.  The second half of my week was at the Convention Center, and this Marriott was close enough to walk there (10-15 minute walk on average) and easily accessible by trolley, shuttle or taxi.

Sleeping rooms were under par for a Marriott and are definitely in need of renovation/updates.  I'm told that this is one of the few hotels in the French Quarter that did not undergo a huge renovation for when NOLA hosted the Superbowl.  Despite the older/outdated feel to the rooms, mine (double bed) provided enough comfort for a week-long stay.  I liked the ample desk space and got a lot of work done in my room at night. Wi-fi's available at a daily fee in room (14.95) and complimentary in the hotel lobby (and as part of our meeting room package).  The room bathroom could have used some updating as well, it was a bit small but again, fine for a business trip.  I don't know if it was because the hotel was sold out while I was there, but sometimes the water ran too hot or too cold in the early morning or late evening...and my toilet made loud clanging noises every time I flushed it!  I had a nice view of the river and was entertained by the ships rolling through.

At times, I could hear people coughing, sneezing or talking, whether it came from adjoining rooms or in the corridor, I'm not certain, but sound really carried on my floor.  I was also across from the ice/vending machines, so I could hear people using the vending machines and getting ice at all hours of the day/night.  One more thing I noticed...there was open space between the floor and my hotel room door.  I've never really noticed this in other hotels (will probably take note from now on), but it did call my attention here because the space under my door was noticeable and would cast shadows of people walking past my room in the front entrance of my room. Regardless, I'm sure they'll plan to renovate the rooms soon.

I was hoping to get out more during my trip to experience the wonderful NOLA food, but more often than not, I was ordering room service.  The menu was pretty good.  Better than the usual room service food and they did offer local menu items.  I enjoyed the gumbo.  Everything's priced high (service & delivery fees are tacked on), but comparable to what you'd pay in other hotels for room service.

The lobby area is wonderful and updated.  Tasty, cold, fresh fruit water is available off the lobby bar.  Love the assigned elevator system (punch in your floor on the keypad and you get assigned an elevator).  Even in the busiest times, I didn't have to wait too long for a lift...and I was on the 23rd floor.

Also loved the on-site FedEx Office and Starbuck's.

I give this hotel 4 stars because my experience with staff was wonderful.  From housekeeping to room service to front desk to gift shop...all around, great service.  I really felt catered to here.

And special mention to the Meetings & Catering Staff at the New Orleans Marriott.  I spent my entire weekend in meetings at the Marriott and the staff here was nothing short of amazing.  I had one meeting that needed a last minute speakerphone (literally, 5 minutes before start of my meeting).  A/V and Meeting staff were there w/in two minutes, speakerphone hooked up and cords taped down, with a minute to spare.  I barely heard catering staff as they set for bfasts/breaks/lunches.  And they constantly checked on us to make sure things were going smoothly.

All in all, glad we chose this location as our HQ hotel.  Also, one special note - if you're looking to stay in NOLA for meetings and want to be close to the Convention Center, there is another Marriott, the 'New Orleans Marriott Convention Center', that is located directly across from Halls A/B of the Ernest N Morial Convention Center.  Don't get the two Marriotts confused!  

This Marriott is the one in the French Quarter on Canal, and will be a 10-15 minute walk to the Conv Center.  We had some meeting attendees who made that mistake and were surprised by the distance.

08/05/13 | Link | Rating: 4.0
105. Mikey H.
Considering how much it cost to stay here(approximately $500 for 2 nights), I expected a lot more...especially from staying in other Marriotts.  The towels were rougher than in some not so great motels I've stayed in, there was barely any hot water and the pressure was terrible, there was no wired internet and you had to pay to watch anything on tv.
The location is great for seeing the FQ on foot, the beds are nice, I enjoyed having a fridge in the room, the view was great and the staff was friendly and helpful.  
If it weren't for cheaping out on the towels and nickle and diming everywhere else, I'd easily have given the hotel 4 stars.

26/09/12 | Link | Rating: 1.0
106. Stephanie N.
The only parking option at this hotel is using their valet parking, which is $35+tax per night.  I have a Honda Element with a ~4 inch high roof rack.  They ran my car into something, bending the roof rack's rod and breaking the mount.  The roof rack rod bounced up and down as we drove away. Once we figured out what the noise was we called.  They acted like they would handle it and said they would review their video to compare the car on the way in and on the way out.  We had to keep calling and finally they told us we were SOL.  So $35 + tax + damage to your car?  Not worth the cheap hotel room.  Stay elsewhere.

Update:  After four months and many calls, we actually got reimbursed for the damage to our car thanks to our credit card company.  So glad we used a credit card to pay for parking!  Raising from one star to two stars.

14/01/13 | Link | Rating: 2.0
107. Van E.
If my math is right, I first stayed in this place 30 years ago.  It's undergone many improvements since then, and my most recent stay, for the long Labor Day weekend of 2013, was the best one yet.  We had pricelined it a couple of months ago, so I fully expected to be relegated to some viewless room on a low floor directly above the kitchen or boiler room.  However, when we arrived and received our keys, I was delighted to find that our Elite membership had been honored.  We were given a room on the 29th floor facing north, straight up Canal Street; a view I strongly prefer over that of the Mississippi River, which emits too much morning sun to facilitate late sleeping.  The new elevator system, in which one enters the floor number rather than a simple UP or DOWN button, results in very impressive traffic control in the elevator lobby, faster elevator speeds, and almost always a "private" elevator.  A pure genius invented this thing.  Our room, although rather small, was nicely furnished, clean, and quite comfortable.  Washing my face upon arrival, I found to my disgust that the hand towel was soured; I called the concierge immediately and in no more than three minutes, an entire set of fresh bath linens arrived at my door.  The Starbucks in the lobby is a great addition; however, it needs to add the scanner that most Starbucks locations now have to accept the phone app paying method.  We took advantage of the happy hour in the lobby lounge one afternoon and I must say, that was one delicious glass of Champagne and the calamari with lemon aioli was perfect.  My only criticism of the guest room was that there needs to be a towel rack on the wall above the vanity.  The one towel rack is inside the shower-tub enclosure, and the only other place to keep bath linens is in a cubby hole underneath the vanity.  Otherwise, this place is ideal.  The location is great, right on the cusp of the Vieux Carre and the CBD, a close walk to the beautiful Canal Place Mall and Harrah's Casino, and right on the streetcar line.  We will be back.

07/09/13 | Link | Rating: 5.0
108. Roxanne L.
I was told this was a 4 star hotel so I had my expectations. Long story short, the bellhop took freakin forever to get us our luggage which he said he would be right behind us. It literally took 15-20 min for him to finally get to our rooms. They didn't have free wifi, the rooms reeked of smoke & over powering cologne, they didn't have a fan in the bathroom, no towel racks. The quality of the rooms were not the same as the lobby.  Also, I knew they served complimentary water somewhere so I asked one of employees and he pointed me to the gift shop to purchase bottled water. I was smart enough to look around and I found their water stand which was had lemon, lime, and pineapple in the water and cups nearby.

The only good thing about this hotel is the location and we paid about $70 with tax for one night . Basically the price for the quality was not bad at all.

07/08/12 | Link | Rating: 2.0
109. Ali S.
We got it for $70/night ($88 w/ all of the fees and taxes) on priceline negotiator.  The parking is hella expensive ($32/night).  Yikes.  The hotel is busy and has a great location, but it is boring.  The decor in the rooms is also hideous, but we have a nice view.  The service could be better.

23/05/12 | Link | Rating: 2.0
110. Lorraine B.
I just returned home after a 5 night stay in this hotel. I will not stay any place else if I ever return to New Orleans. The hotel is beautiful, the rooms are fresh and CLEAN. The staff are courteous and bend over backwards to make sure everything is ok. The hotel s located right in the middle of all that is going on, just perfect. Parking charges are pretty steep, buts that's about it. Extremely Happy!!!!!!

28/08/13 | Link | Rating: 4.0
111. Mel P.

I don't usually order room service when I travel because it is normally overpriced and bad.  I didn't have the energy to wake up and go walk around the French Quarter this morning, so I picked up the phone and ordered the following:

Crescent City Omelet - fluffy three-egg omelet with shrimp, crab meat, craw fish tails, scallions and feta cheese.  YOU MUST ORDER THIS! It was so good! Huge pieces of shrimp, yummy craw fish tails and pretty good crab meat. I was so surprised at how good it was! It comes with hash browns and  toast.  Both the sides were tasty and the presentation is great.

I also ordered a side of fresh berries, some OJ and water.  All of this, with tip was only $38 - which is reasonable for hotel dining.

10/02/12 | Link | Rating: 4.0
112. Christian S.
No wifi on the rooms
No cooler
Tv channel system is mediocre as with all hotels
Shower is ok
Not enough dc outlets!!!!!
Good service
Not good service in the lobby bar
But comfortable lobby
Great elevator system!  Awesome localization
The view is amazing if above the 25 floor

20/10/12 | Link | Rating: 3.0
113. s. m. j.
We were completely pleased with our stay, which included the very Marriott brand hospitality and wonderful service. The location of this hotel, the extra effort of the staffers, and the quality of the rooms put it high on our list of places to stay in New Orleans.

We came here from the New Orleans Hilton, which did NOT have very good service, and cost $300-plus per night (during Jazz Fest). We got the room on Priceline for about $90 per night, and were given a high-floor room by a very personable and friendly front-desk clerk. (We paid $20 for an upgrade upon check in.) The bathroom was VERY small, but was still nice and well stocked.

We checked in before the official check-in time, around 10 a.m., so we were happy to get our room. Around 11 a.m., we decided to leave for Jazz Fest, and went down to the cab line. The doorman had a very efficient system to call cabs from around the corner, and he put us in a cab with two other couples to save us money on the fare to the fest.

I also love that this Marriott, like many, has a Starbucks in house. The morning we were leaving we enjoyed an early coffee break before getting on the road. The valet is very personable and helpful, as well, and we didn't have to wait very long, even though it was pretty crowded and busy there, to get our car.

I will definitely stay here again if given the opportunity. This is the only hotel I've stayed in so far in NOLA about which I would say that.

12/05/12 | Link | Rating: 4.0
114. Tara K.
Average city Marriott.  Rooms look like any other Marriott.  Nothing super fancy, but you know what you're going to get.  Bathroom is ok...water pressure is pretty terrible and the towels are super rough.  This may sound nitpicky, but if you've felt one you'll know what i mean.  Service was spotty.  Restaurant and concierge were extremely helpful and friendly.  Cleaning service and management, not so much.  Also, the cleaning people are escorted by bodyguards which is pretty peculiar.  Never figured out why, but you'll notice it on your floor.

Decent location on Canal.  Within walking distance to Burboun St, French Quarter and casino.

Stay here if you have a good rate, but don't expect anything unique or exceptional.

30/09/12 | Link | Rating: 3.0
115. Angela M.
To counteract others:

My room did not smell of mildew, musk or smoke
A/C is managed in the room, we keep ours on 68! It was actually too cold when we got back to our room the first night.

The lobby is nice, the elevators run well, the bathrooms in the lobby are kept up, they give out fruit water everyday in the lobby, valet does a great job, bath and body works bathroom products, soft pillows, soft pillow-top mattress and large flat screen. The views of the city are amazing! I was on the 31st floor and it was wonderful to just look out over the quarters every night. The room service food was great, however, we paid $55 for breakfast for just two adults (21% gratuity).

I got this hotel extremely cheap on priceline (name your own price) and I paid less for this than the super 8! I felt it was more than what I paid; however, for the asking price, there are better hotels in New Orleans.

I recommend for a reduced rate; however, I feel there are better hotels for $150 a night.

I must say the location is superb!!!!

19/06/12 | Link | Rating: 3.0
116. Byrd N.
Great beds! So close to everything! The elevators are super convenient, and it was a pleasure to stay here.

02/09/13 | Link | Rating: 5.0
117. amber d.
For a Marriott I really expected more.

Nothing I requested was given to me. Higher floors, mini fridge, a safe, etc.

It was tiny. It smelled so bad that my suitcase and purse is still reeking of the smoky, old musty scents of the room. Its been over a week!!!!

The bathroom has no ventilation. I thought I would suffocate.

Perhaps the hotel is just old and needs to be renovated. This is all I can put in words.

23/05/12 | Link | Rating: 2.0
118. Moon Diane K.
Excellent location and excellent staff!!  I was so pleased with this hotel.  Our room was clean and they provide bath & body works shampoo, conditioner and lotion.  Their sheets were clean and the bed was so comfortable.  Staff at Marriott was so kind and helpful.  They never frowned when you ask questions and always went out of their way to help.  I do need to call them to fix the deposit charge that they were supposed to credit, but I'm sure it'll be taken care of.  They also have Starbucks on site, which is plus.  You can walk everywhere from this hotel.  Harrah's is 2 blocks away for some gambling and French quarter restaurants are all within walking distance.  I highly recommend this hotel.

13/08/13 | Link | Rating: 5.0
119. Chuck S.
I stayed here on two occasions in the past year, both as part of high-profile sporting events which drew a number of tourists to the city.

The hotel is located on the edge of the French Quarter, a few blocks from Bourbon Street, so there were always people coming in and going out - no matter what time of day. The lobby was consistently full of people milling around, drinks in hand. Yet somehow, the place remained functional. Check-in was smooth and the unique elevator system - in which you enter your floor on a keypad and proceed to the directed elevator - helps keep things moving.

Rooms are of typical Marriott quality - clean and comfortable. The noise level is about what one would expect in a downtown hotel in an urban location. The only negative I encountered with the room was a lack of hot water during one of my stays.

Every member of the hotel staff I encountered was friendly and competent. Somehow, the hotel makes a chaotic scene seem accommodating.

19/01/13 | Link | Rating: 3.0
120. Abby B.
The rooms are small along with the bathroom; the bed is "King" size but looks like a Full.  The only thing my husband and I liked was the Starbucks down stairs and the Air Force Vet Bellman when we first arrived; this will be the last time I stay here; NO FREE WIFI WTF?

26/09/13 | Link | Rating: 2.0
121. David R.
Out of sheer coincidence, I have stayed here during both of my visits to New Orleans, in 2007 and 2011.  It's a great location, and the room quality is very solid.  From a room on the Canal Street side of the hotel, you will enjoy a 180-degree view of the river.  

I have to tell a story about their customer service.  Lucy at the front desk gave me the wrong room keys upon check-in.  I was only in the room a few moments, realizing that I would have to go back downstairs, when Lucy knocked on the door.  She had discovered the error and followed me up with the right keys.  That seemed awesome enough, but there's more.  After settling into my new/correct room, I found that I had forgotten one of my bags in the original room.  So I went back down to the desk, but Lucy was no longer on duty.  However, another clerk went in the back and fetched her, and Lucy called security to let me into the original room to retrieve my bag.  I figure that she was either on break or about to go off shift, so it was above and beyond for her to come back out front to save me from my own screw-up.  And she did ALL of that with a smile.  Now that is customer service.

The third-best thing about the hotel, after the location and the service from Lucy, is the giant self-serve water carafes in the lobby.  This idea is PURE GENIUS.  They set up a table, fill two clear plastic coolers with ice, water, and various chopped fruit (one day it looked like blueberries, kiwis, and strawberries; the next day was citrus fruits) and set out plastic cups.  And they keep them filled all day, too.  As a hydration-conscious binge-drinker during a very warm-weather weekend, I triply appreciated this gesture.  Throughout the entire weekend, I carried around a plastic bottle frequently refilled from those coolers.

Hotel details:

+ Top-five all-time bed comfort; newer Marriott properties nail this
+ Several Mardi Gras parade routes pass in front of the hotel
+ The hotel has a drink/food stand right out front, open in the afternoon and evenings
+ Chase ATM in the lobby
+ They let us have a 2pm checkout on Sunday
+ Checkout through an automated phone system
+ Complimentary computer station in the lobby to print out airline boarding passes

+/- Fantastic water pressure in the shower, but the head is at nose level for me and consequently I had to duck under the stream for most of my shower.

- The tub drain is sooooo sloooooow
- Plastic cups instead of glasses
- Housekeeping knocked on our door at 9:24 Sunday morning.  Too early!
- A bellhop literally laughed in my face when I asked him about getting a cab on Sunday afternoon (during a parade)

18/03/11 | Link | Rating: 4.0
122. Rick A.
I've traveled a bit and know a great hotel when I see it. (N.B. I could care less about the luxury stuff. So your mileage may vary.) The location on the edge of the French Quarter in NOLA was perfect in terms of ability to access almost anything desirable in the city --- be it in the French Quarter, the business district, or the Garden district. The view from our corner room overlooking the Mississippi, French quarter, and northern NOLA was just awesome. The service was without fail excellent. Even down to the maid service, everyone working here seemed to genuinely appreciate our presence. (Or maybe it was just us, and they are discriminating.) The hotel restaurant (Five Fifty 5 or something like that) also has a really good menu. The service is OK --- Friendly but not professional. Overall very clean, too. Hard to go wrong with this hotel.

08/10/13 | Link | Rating: 5.0
123. Meredith P.
I stayed here with my boyfriend while he was at a work conference.  I really liked the feel of this hotel.  The downstairs had a lot of offerings including a full restaurant that was good for a nice dinner or date, a bar with all sorts of drinks and some really tasty snack/appetizer items (fancier than regular bar), and a gift shop of sorts with quick snacks and drinks if you just needed something small.  The staff was very welcoming and helpful, especially the valet area guys because anytime we left to walk somewhere they gave us directions to pretty much any place we could think of.

The room was very pretty and we had a great view out of the window, especially at night.  And it was a perfect location for us.  My boyfriend was able to walk to his conference each day, but we also walked almost everywhere else we went (which is pretty common since there isn't a lot of parking in the more popular areas of town).  Overall I would definitely recommend this place!

02/11/12 | Link | Rating: 4.0
124. Sheri C.
easy access to everywhere.
nice rooms.

cleaning crew missed our room.
we didn't have an ice bucket.
we asked for more stuff, and they wouldn't bring it.

11/10/11 | Link | Rating: 4.0
125. Victoria V.
I was excited to do a Priceline negotiator for a hotel in New Orleans. But what I did not know was what the Marriott had to offer or not offer as it turns out.

We arrived after a very long trip to a line of cars to get into the garage. We waited an hour to even get up to the hotel. My wife was in and out of the car several times before we were helped. When we finally out into the garage we found out parking is $33 a day! But what can you do? There isn't really another option.

Then when my wife checked in, the hotel told her that they had no more king rooms. We are a newly married couple and wanted the room we reserved but no. They "upgraded" us to another room with a better view but two double beds. Well let me say, two grown women in a double bed sucks.

When we got to our room we found out that we did not have a refrigerator OR Internet! What the heck?!

Honestly had I known what we'd be getting for our deal on Priceline, I would've gone somewhere else.

The only redeeming factor of this hotel is the location. And the nifty elevator. But seriously, we won't be coming back. Our reservation of a king room was not honored, the valet parking is outrageous and the lack of Internet (or having to pay $14.95 a day) is outrageous. Needless to say, we will spend our money elsewhere next time and get a real deal rather than having to pay more for hidden fees and amenities other hotels offer.

27/06/12 | Link | Rating: 2.0
126. marissa m.
Here for work. My room is smelly, like cigarette smoke and mildew. Bathroom tiny with paint peeling from bathroom door.  Would never pay out of pocket to stay at this place. Lobby decent.

05/11/13 | Link | Rating: 2.0
127. Mikey T.
I feel silly reviewing a hotel considering it pretty much has all your basics and it's right next to the French Quarter.

I just wanted to point out that their elevator system is extremely efficient (they use the same call system as their Times Square Marriott)!! You push what floor you want to go to, and it'll direct you to one of the elevators. This is great if you stay in one of the lower floors since you're almost guaranteed a spot in the elevator, even on the busiest of weekends! And it's great since you don't have to squeeze with an elevator full of people getting off on every floor.

P.S. Wifi is not free, and neither is parking. But there's no need for a car or wifi if you're gonna be out all day/night in the French Quarter next door!

13/11/12 | Link | Rating: 4.0
128. Fred G.
Not a bad hotel. I needed something quick because I extended my stay for an extra day. The elevators are great, you push your floor number and the board tells you which elevator to take.

The front desk was helpful in mailing a package for me... FedEx is in the lobby...

Fred the Bellman was extremely helpful...

22/04/13 | Link | Rating: 3.0
129. Eric T.
This was a steal on priceline. I got it for $74 a night, including taxes for two nights. The location is great, right on Canal near Decatur and a short walk to Bourbon. The room and bathroom were a little bit small, but not that bad at all. The room was clean and the TV was nice. Although, I wish we had a mini fridge in the room.
The staff was nice and the front desk was helpful. All in all, it was a great stay. Next time I'm in New Orleans, I would choose this hotel again.

05/10/12 | Link | Rating: 4.0
130. Alicia D.
Pretty nice place. Bed is comfy rooms are nice. Here for a conference and its a really good setup. Excited to stay the week.

23/10/13 | Link | Rating: 4.0
131. Leesee A.
i stayed here for a conference in july 2013. i found the property's amenities to be typical of the marriott chain: generally clean and comfortable in-room furnishings. this hotel's location is prime -- quick walk to bourbon street, close to convention center and the canal street streetcar is right out front.

what i found strange was that there was a 1.5" gap between the bottom of my room door and the floor. i could clearly see people's shoes -- not just shadows -- as they walked past my room. when i called the front desk they informed me that all of the guest rooms were designed as such. for my own privacy reasons i rolled up a bath towel and placed it against the gap, and then opened the bathroom door so that it served as an additional barrier to the front door.

the pool was jam-packed even at 3PM on a weekday -- the pool area just isn't large enough for the number of guests the hotel can actually accommodate.

18/05/14 | Link | Rating: 3.0
132. Aaron B.
While this hotel has a great location - if you want anything other than a great location there are many other better options for you.  Rooms are small staff knows they do not have to do anything to please it's guests since it is a great location.  Do not bother reaching the management - I did for a trip a few weeks ago and I am still waiting to hear back from them.  Try the Ritz, the Saint or the JW Marriott - all a block or two away and they are all run much better than this mess of a hotel.  There is a reason that the hotel is only in the middle of the pack in various ratings of the local hotels - so stay at your own risk

06/07/14 | Link | Rating: 1.0
133. Dana B.
We stayed here last month and really liked the location.  Far enough from the shenanigans of Bourbon, but close enough that you can be there in about 10 minutes.  The room was about average size and the bed was comfy.  I wish the bathroom was bigger (if you are sitting on the pot, you'll need to be aware if the door swings open, not a lot of room) and I wish there was a small fridge in the room.  The bathroom towels were also pretty scratchy.

The elevator system was very efficient.  You keyed in the floor you were going to and then it told you which elevator to board.  No waiting on dropping people off on multiple floors! The front desk was also really helpful any time we had questions and while checking in. They had a massive lobby which included a big bar area which was a good place to designate as a meeting area.

Would I stay here again? I wouldn't rule against it but I would certainly look at other deals in town.

07/12/12 | Link | Rating: 3.0
134. Sharon W.
The room was clean and quiet and the staff was friendly!

I thought it was overpriced for what you got, even with the specially discounted rate for the marathon, but it was walking distance to the start - sometimes, one must pay for convenience!

15/02/12 | Link | Rating: 4.0
135. Heather L.
Nice place to stay in New Orleans. Place was clean and had friendly staff with a great location to the French Quarter and my cruise port. Docked a star because the buffet breakfast was very expensive and the pool was supposedly heated but was freezing. My family went when the weather was less than ideal so the outdoor pool swimming lasted a few seconds. Other than that it was a nice place to go.

13/01/14 | Link | Rating: 4.0
136. Laura D.
Great location close to everything on the French quarter.... Had a cockroach in the room and hardly any hot water in the mornings!

25/01/14 | Link | Rating: 3.0
137. Mitzi A.
Nice hotel, decent event/business hotel (our sales mtg is here).  Staff is efficient and friendly...and very helpful - from the bellmen to the front desk to the Concierge staff and beyond.  Speaking of Concierge...the Concierge Lounge is good...well maintained and welcoming.  Nice convenient location for Morial Convention Center attendees and those seeking French Quarter fun,

12/11/13 | Link | Rating: 4.0
138. Tamar D.
This Marriott was centrally located to everything, literally right between Bourbon and Decatur.  We got to everything quickly, and it was perfect.  The lobby is huge and welcoming - we LOVED the fruit essence ice water that they keep stocked on the table behind the column at registration.  They also provide two computers and printers right at the main desk so that you can check-in to your flights.  

The bell captains are all a hoot - Southern hospitality and graciousness in effect.  From handling bags to giving us pooped girls a hard time for looking ragged after a wonderful weekend, they're awesome.

The room was fairly small, but we had a corner river view, for an extra $30/night, offered at check-in.  I'm glad that we went for this offer, because I imagine that the standard room was even smaller.  Whenever my knees are less than 6" from the door while I'm on the toilette or have less than a foot head clearance to the ceiling (I'm 5'6"), that's defined as a small ass room.

My girlfriend called for 1) a toothbrush; and 2) help with hooking up her iPad to the TV so that we could watch movies, in the space of an hour.  Service was there within minutes.  An, because we had some late mornings, housekeeping knocked on our door and asked if we needed anything.  At first, I found it annoying.  Then, I realized that it was excellent customer service.  We were allowed late checkout, which allowed us until 1pm to slowly get ourselves together.

I would highly recommend this hotel.

05/12/11 | Link | Rating: 4.0
139. Tina C.
We stayed here for a convention, and the service was remarkable, considering the sheer number of people on property. The rooms are small, so if you are traveling with a family, even with two young kids, you will need a suite or parlor room. A regular room is just physically too small to fit two kids (ages 11 months and 4 years).

This property knows how to treat platinum members. Check in was quick and efficient, there are great views from most of the rooms--either city or river view (request the river view--we had city, which was still beautiful).

The concierge lounge was well stocked and staffed. The food was excellent and we were really happy with the service.

Yes, the rooms need to be updated to match the lobby and lounge space, but truly, I think the service overcame most of the smaller, negative things.

The biggest issue is the noise. We were on a high floor, but you HAVE to request to be far from the elevators. The beeping is incessant.

29/05/13 | Link | Rating: 4.0
140. Janee M.
I stay at Marriotts every week. The rooms at this one are the smallest I have ever seen the king size bed barely fit into it. The bathrooms are also very tiny. The bathrooms are built for one person and only one. I won't be staying here again.

14/12/13 | Link | Rating: 2.0
141. Lisa M.
Not what I'm used to. Read my tip regarding service at this hotel. Great location but that's about it. I've been at worse hotels but I expected more. There are so many choices here to not get money's worth.

23/11/13 | Link | Rating: 3.0
142. Donna B.
The New Orleans Marriott must have given my company a pretty good deal for our recent conference, because...geez. I usually like Marriotts but this one was disappointing. The interior needs to be completely redone and updated to be more modern. The bathrooms are TINY, and several of my colleagues said paint was peeling in their rooms though I didn't see that in my room. My room, even though I had the thermostat on 60 the whole time, couldn't get quite cool enough and never got rid of the humidity. There was no fan in the bathroom to aid with condensation and no safe in the room.

I'm sure I'll go back to New Orleans for pleasure at some point, but I'll not be staying at this hotel.

Some good things:
-- Starbucks in the lobby
-- Two computers in the lobby for printing boarding passes
-- Bath & Body Works shampoo / conditioner / lotion
-- Concierge service knows their stuff
-- Location is pretty good

28/04/12 | Link | Rating: 2.0
143. Terry M.
This review is about the valet parking service and not the hotel. Last night we met relatives at the hotel and parked our car there. We returned about 11pm and while it was Friday night, the valet service was not busy with probably 5-6 employees on site. I presented my slip, paid my bill and waited........  and waited and waited. One attendent came over to inquiry and said he would check and get back. He said it should be coming soon.  It did not.  Another attendent suggested I go back to the pay window and ask what the problem was.  I was told, "we can't find your keys, what kind of car is it?"   When I told them the kind of rental car I had, the attendant looked on the wall, immediately to the right of his head, where my keys were hanging, and said, "Oh, these must be yours."   Total time waiting for my car was about 45 minutes. No apology, no refund offered.  Inexcusable.

30/08/14 | Link | Rating: 1.0
144. Big R.
This was to date the most unpleasant hotel we have experienced. We paid extra for the river view on line but upon arrival the gave us street view.  The room smelled like cigarettes and cologne. For us it was unbearable. To add to our disappointment the lady at the counter was aloof and didn't really care about our river view and made up some story why it didn't matter. We did not get what we paid for. We asked for our money back and moved on.

12/02/14 | Link | Rating: 1.0
145. Ryan C.
Real estate and hotels are all about location.  This hotel's location is ideal if you plan to explore the French Quarter as much as we wanted to.  Step outside the car park and you're there.

The room we had was old and easily the smallest Marriott room I've ever seen.  With two adults and a toddler, we were cramped.

We called ahead and made arrangements for a crib and a refrigerator.  When we checked in, the nice woman helping us said that both were waiting for us in the room.  We arrived and found neither.  When I went back down to the lobby, the same woman looked very concerned and reported that they were out of cribs.  Had I not pressed the issue, my impression was that her intention was to leave the issue as it was.

But press I did, and eventually was informed of a plan to plunder the nearby JW Marriott for a crib.  It arrived an hour later, as did the fridge.  All's well that ends well, but it's one of those situations where I felt like I was needing to push to get the things that had been promised rather than the staff just making it happen.

I would stay here again because I'm not one to spend hours luxuriating in a hotel room when a city as beautiful as New Orleans is in the offing.  If you're looking for a new hotel with large rooms, you'd best look elsewhere.

01/02/12 | Link | Rating: 3.0
146. Jeff S.
I stay mostly in Marriott's and expect a certain level of service.  Small rooms and poor  concierge lounge (food and service) offset the great location. Do yourself a favor and stay in another marriott property.

08/09/14 | Link | Rating: 3.0
147. Bob G.
I recently stayed at the Marriott for 1 week attending a convention.  Room was comfortable but the amenities in the room (even though I have elite status) were spartan-no water, room service menu was rather limited as well.  

i also had a large business meeting with 25 people and the catering service was outstanding.  Great food.

Meeting room was ok.  Room was too large for the number of people and the room was not set up correctly but that could have been my fault.

30/11/13 | Link | Rating: 3.0
148. Mallory S.
Service was slow, you have to pay $35 a day plus taxes for parking, our tv didn't work, and the food sucked. Never again!

30/03/14 | Link | Rating: 1.0
149. Katie M.
I've added a star and updated my review, because after the toilet broke once again, the hotel manager moved us to a functioning room and also compensated us for one night due to all of the problems we suffered with our restroom and shower. The staff here truly cares about the guests, but the hotel is seriously in need of some room renovations and repairs. I feel badly for the staff that has to apologize repeatedly to customers. I also met two other people who had problems with shower temperature and plumbing in their rooms. Great staff, so-so hotel.

01/09/14 | Link | Rating: 3.0
150. Sarah V.
Hello, Gorgeous.

Everyone reviews the hotel rooms, the bar, even the elevators, right? Well the name of my game in New Orleans was CONFERENCES. Hundreds and hundreds of lawyer-driven meetings in hotels spanning this great city. My favorite hotel to sit and stuff my face with a glazed over expression in? The Marriott, hands down. Much to my chagrin, my eight-day stay was at the Sheraton New Orleans, directly across the street.

The Marriott was home to one of my company's most prized, and most attended meetings, which included our President-elect and the Attorney General of the United States, Eric Holder. The Marriott handled every challenge, every kray kray request (ahem, lawyers are kray kray, thus most of their requests are downright batsh*t) and every conflict with perfect aplomb. Even when we needed Pope-mobile style plexiglass for the AG to give his remarks, the Marriott took care of it. The conference rooms were beautiful. If they weren't recently renovated, I wouldn't have known the difference. No gouges in the ballroom walls or scuffs on the doors like ol' saddlebags across the street.

Not to mention the spread of noshes available were a huge hit. It doesn't hurt that we were in the Cajun South, where just about every dish is spicy, seafood heaven. Service was impeccable, staff were polite, on top of their game, and stayed the heck outta dodge when we were moving fast.

My only caveat with the Marriott was the signage. Once I got the layout down of the meetings rooms, everything was gravy. But finding where I needed to go initially was a bit nerve-racking, especially when I had a very tempermental, very high-powered attorney depending on me to know where to go.

13/03/12 | Link | Rating: 5.0
151. Linda T.
Our family is taking a cruise and the cruise line books the hotel. Most of our family was put in the Hilton Riverwalk, but we were overflowed into the Marriott. At first I was disappointed that we wouldn't be together, but 5 minutes into our stay I knew we lucked out! The staff was seriously attentive, from simply saying "good morning" to helping us find local replacements for some things we'd forgotten at home. The food at their in house restaurant was tasty, and the buffet breakfast generous. The bed was firm enough for my back, but had a deliciously soft cover that I melted into. I would definitely use this hotel again.

12/04/14 | Link | Rating: 5.0
152. Robert K.
There is nothing special about this hotel. I stayed here for 4 nights in April in a room in the Quarter tower on floor 11. The room was actually rather small compared to most hotel rooms that I have stayed in. With the way the room was arranged you could not pull the chair out from under the desk to sit in it because it was so close to one of the two beds. The bathroom was small and not very well decorated. Just an average size shower/bathtub with a single sink and toilet and a low ceiling. The bathroom did not have a functioning air vent so after a shower the room would be completely full of steam until you opened the door and let it air out for a while.

The beds were comfortable however there was no additional sitting area in the room except for the unusable desk chair. The TV in our room worked poorly and many of the basic channels were static or choppy as if the cable feed was receiving a poor signal.  The decor of the room itself was very bland. The only picture I remember in the room was a giant ugly painting of a fat man playing the saxophone.

The pool and gym were average, neither good or bad.

There was no safe or refrigerator in the room which we found surprising, and disappointing.

Wifi was not free so we did not use it.

I ordered food from the bar one evening and the food was decent however highly overpriced for the what you actually receive.

15/04/14 | Link | Rating: 2.0
153. Kat T.
Worst hotel we have ever stayed at.

Our room smelled of mildew and there was no fan in the bathroom.  When we called to the front desk the maintenance dept said they knew the fan didn't work, but weren't going to do anything about it.

The rooms next door were being renovated, so we were woken every morning around 8 to the sound of hammers.  

When we checked in they tried to charge 106$ to our credit card for incidentals, even though we asked for such things to be blocked.  

They charge for Wi-Fi in your room... come on its 2012!  It doesn't cost you more than pennies to provide Wi-Fi for your guests.  Even McDonald's has free Wi-Fi.

This place nickle and dimes  you for everything.

We will not be staying here again.

I am, however, giving two stars because the bell staff and the parking staff are super friendly and wonderful.  If they could somehow allow these people to run the entire hotel, it would be a much better place.

06/06/12 | Link | Rating: 2.0
154. K M.
Great location, never have to wait for an elevator,  very nice lobby, responsive staff. But rooms are not a good value. There's nowhere to hang towels or anything and no fan on the small bathroom so it fogs up quickly. The rooms are a bit cramped. Our bathtub wasn't cleaned on 1 day of our stay. Curtains don't close so the sunlight blared through the room early in the morning. Also only 2 bathtowels were provided. They gave us more on request but then housekeeping didn't replace them with enough new clean towels. Ive stayed at Harrah's,  Westin, and Hilton all in that area and would recommend those over the Marriott.

14/10/14 | Link | Rating: 2.0
155. Mark W.
My favorite affordable place to stay in downtown New Orleans. I've now stayed there twice, and each experience has gone smoothly. For my last trip, I had pricelined a room here for a friday night at $75. I then called to get a room for saturday night, since I couldn't get a pricelined place in NOLA for under 140. So when I showed up, I explained the situation to the front desk, and she was more than helpful of making sure I had the same room. I wasn't even required to check out even though I had 2 separate reservations. AND she even let me use my rewards number, even though most places don't let you do that with priceline. And this was all done with a smile, in less than 5 minutes. I must say, it was excellent customer service.

As for the rest of the hotel, it's very clean and modern. The beds are great, the fridge in the room was clutch for storing extra muffelettas, and the room was a decent size. The bathroom was very small, but that's the only issue with this place. Next time I'm in New Orleans, I'll be here.

30/09/12 | Link | Rating: 4.0
156. Stephen W.
I would give it a 3.5. I wish Yelp had 1/2 star options.

I've stayed here a couple of times and it is fine. I used to think it was pretty nice but now it is just above average. The rooms are showing their age. My specific complaints are that for that price ($500 for 2 nights) there should be a safe in the room, and seriously, they need to use laundry softener. The towels were rough. Our TV had a problem so reception was lost every five minutes. Other than that, we love the location, the service is very accommodating, and the beds are comfortable.

09/10/12 | Link | Rating: 4.0
157. Chris C.
Very nice hotel, comfortable beds, clean room and an excellent staff.  The location is extremely convenient, my only gripe is they charge you extra for wi-fi, $12.95 a day for basic web surfing, so that's why I knocked a star off, but other than that, it was great.

23/04/14 | Link | Rating: 4.0
158. Tahnita C.
Everything about this place was pleasant...the decor & staff were both very inviting and if I ever go to NOLA again I'm staying here or the W.

14/09/13 | Link | Rating: 4.0
159. Bill D.
I'm giving it four stars because it has a great location.  The lobby and staff were great.   The room was just O.K.  Not great but not bad.  It was clean and beds were comfortable.  We had room with 2 queens on 6th floor.  It's only a couple of blocks away from Bourbon St and there is a trolly car station right in front of the hotel.  If you decide to stay there give Daisy Dukes a try for breakfast.  It's located right behind the hotel.

07/06/14 | Link | Rating: 4.0
160. Joanna T.
I stayed here whilst attending a conference in New Orleans I would say "a-ok" about sums this place up. It's a big hotel and conveniently located close to French Quarter, Bourbon St, Central Business District and the Convention Center (a little farther away but still doable).

Rooms: not too bad for a place with such high churn. They're average sized, with a comfy bed and updated bathrooms. Some odd omission though - no in room safes, pay wifi (a hefty $15) and my bathroom had no Kleenex.

Public spaces: fairly new, with a large lobby lounge, in house Starbucks and gift shop. The pool deck looks pretty great too, unfortunately it's about 55 and rainy now.

Clealiness: just ok. My bathroom was clean but my bedding had some stains and my carpet could use vacuuming.

Staff: just ok too. They aren't especially friendly or helpful. I had reserved a king room and confirmed this with the front desk at check in, only to be given a double. I asked the concierge for a dinner recommend with the caveat that it be close by and a safe walk. All the places she recommended were several blocks away down dark side streets filled with strip clubs - not a great idea for a single woman in a city where you need to be conscious of your surroundings.

Overall: it's ok. It's really a standard Marriott with little to set it apart from other hotels in the area. I wouldn't go out of my way to book here again.

15/01/13 | Link | Rating: 3.0
161. Michael A.
Stayed at the Marriott New Orleans for four nights for a conference.  Many of the common areas are nice.  The conference area and meeting rooms are fine.  The restaurant was nice.  However, the actual rooms are outdated and need to be renovated severely.  The doors to each room haven't been touched in years (30?).  The bathrooms are old.  In-room wi-fi was $12.95 for 24 hours.  Won't stay here again.  Did like the elevator keying tech.

12/06/14 | Link | Rating: 2.0
162. Joe L.
OK, this Marriott on Canal is centrally located. You can walk everywhere in the French Quarter in reasonably short time. The hotel bar & big screen appears to be really nice if your taken in the big game. Unfortunately my schedule didn't allow me to give a visit to this area. However the Saints were on the big screen as I was headed to the Quarter Sunday night  and it was rocking.

The rooms are clean but in bad need of maintenance! Only one of the electrical receptacles worked properly. The AC/Filter was stuffed with dust in bad need of a filter change. The bathrooms are so small you can't hardly turn around. The ceilings are also very low. They are in need of an upgrade.
Also the TV is a flat screen but very poor quality at night. In the day time when the room is full of sun it's fine. No safe in the rooms which I thought was really crazy. However there is a small refrigerator. The elevator system was the craziest thing I have ever seen but really efficient when you figure out what your doing. Never a long wait.

The staff was friendly and helpful.

We stayed on the 36th floor with a wonderful view of the Mississippi and the river walk.

Overall due to the fact I was comped by the Casio, it's hard to complain about the price. I would stay here again, just wouldn't be too excited and would not pay an exorbitant rate otherwise.

08/10/13 | Link | Rating: 3.0
163. Aaron T.
A consistent experience with most Marriott hotels. It's located close to Bourbon, Decatur, Harrah's and much of what the French Quarter has to offer (including the seedy characters that wonder around the area).

It has a large inviting lobby bar to take advantage of while waiting for friends or winding down for a late night cocktail.

They have two towers with hotel rooms, so make sure that you are aware which elevator bay goes to your room.  Otherwise, you may be surprised that your destination floor doesn't have a room that matches your room number. The elevators are the modern type you need to enter your floor into before entering, so be sure to enter a floor number before rushing on to any elevators.

The rooms are consistent with Marriott locations across the country. Adequate space, comfortable beds, good temperature control, and solid cleanliness. There are no room safes and TV was satisfactory.  Also, the cost of the rooms are pricey, even under a group rate, so do some deal searching before booking.

I've been here on business 2 times now and they have a ton of conference space for anyone searching for banquet space or conference space that will fit a large crowd. Their catering and food service was magnificent for any events I attended at the property and their service staff is friendly and efficient.

15/11/12 | Link | Rating: 3.0
164. Jennifer R.
This large convention hotel is located on Canal Street, somewhat set apart from the noise and traffic at the center of the French Quarter.  Though somewhat dated, the hotel appears to have been renovated in recent years.  The rooms, while not spacious, are fairly nice and well-kept.  Aside from a slight issue at check-in, the staff I encountered on my visit were polite and generally helpful.  

The biggest selling point for this hotel is its proximity to many area attractions.  From the hotel's entrance, it is only a short walk to Bourbon Street or the Riverfront.  It would be a good option for those visitors looking for quieter accommodations near the French Quarter.

06/07/14 | Link | Rating: 3.0
165. Kimberly D.
This hotel is just OK. Very large and crowded as a result. Staff is very helpful. Rooms are very dated. Good location on Canal St. Street car is right across the street and Bourbon St is a block away.

16/07/14 | Link | Rating: 2.0
166. William S.
I am a Marriott fan, the NOLA location is Xmas friendly this year with a  huge gingerbread house installation in the lobby, large holiday trees,   its really festive, but then again so is the rest of the city.   There are two towers to this location and the high floor rooms provide stunning views of the city or the river.

If you are a rewards member, you can ask for higher floor rooms as a complimentary upgrade.  Got lucky this time around and got upgraded to a corner suite:  the room provides views of the  river on one side and the city and the bridge over the river on the other.  Another thing I  I love about this place is the staff: each time I call for something its never more than 5 minutes, an accomplishment for a huge hotel.  

Cool Elevators:  To get to your floor you type your floor number and in seconds you are told what letter elevator will take you there.  The elevators are super fast like elevators to a high rise in Manhattan.

Location:  I like the fact that this is in the French Quarter, and next to Chartres Street my favorite walking street in Nawlins'.  OK I like St Charles too.  You can catch public transpo right out the door or begin walking.

Lobby:  Laid out really well, a Starbucks for morning coffee, huge gingerbread houses, huge X'mas trees and cheery staff.  I think December is a great time to visit NOLA, there's lots of stuff going on.

It is a Marriott, staff are attentive and politeness counts here and anywhere in the South.  I find that being polite and friendly gets me extra service above and beyond and of course responsiveness.

10/12/11 | Link | Rating: 3.0
167. roxanne w.
A good hotel for a giant property. Beds were super comfortable, nice shower head, good elevator system and overall good service. This place is a typical giant conference hotel. Took way to long to check in, people everywhere 24/7. Not really a relaxing environment. The room was pretty well sound proofed though which Was a plus.

28/06/14 | Link | Rating: 4.0
168. Kristin G.
Found this place online browsing around. It had the best rates for the time we would be traveling to New Orleans. We read the reviews and they were mixed, so we were a little worrisome when we got here. But overall, the location was fantastic (right on Canal street). When we checked in, I had asked for king size bed, but since they were sold out on them for the city view, we didn't expect to get it when we checked in. But they shuffled things around and they gave us one with the city and river view. GORGEOUS!! Absolutely amazing to look at. The rooms were a great size, bathrooms a little small but it's a hotel and we didn't stay in our room. There was a journalism convention going on at the time so the hotel was PACKED!! Thought the noise would be a problem, but it was fine. Although, I did hear the train go by at night, which woke me up a few times, but I'm a light sleeper. The elevator system was unique, had never seen that before. They have a Starbucks in the lobby, and a Chase ATM, both VERY handy for me! And when we went to checkout, the concierge held out bags for us while we went to the New Orleans Saints game before we had to catch our flight! Overall, great experience. Absolutely no complaints.

09/11/13 | Link | Rating: 4.0
169. Rachel A.
From the outside in, it does look a bit dated but the inside has definitely been renovated! When we arrived the valet line was packed and so was the line to check in! But once we got to the counter, it was a speedy check in process. They only had two counters open and there was a line of 10 families or so standing to check in so they may have been short staffed that day! The room was clean and had all the amenities we needed. The only thing we wished we had asked for in advance was a mini fridge.  The bathroom is a little cramped but you can make do. The bed sheets were clean and all the faucets and water pressures were good in room 2315! When our bell guy arrived to our room with our luggage, he had helpful tips and great suggestions for food! The concierge desk was also great for recommending tours and restaurants.  The lobby is very happening, always full of guests and has a pretty nice bar! I loved that there were outlets all around the seating area so you can charge your phones or tablets etc. The location is near the beginning of Canal and is walking distance to pretty much everything! Harrah's and shopping are only a short distance away as well as all of the other French quarter attractions!  Valet is $38 a day but sometimes this was better than some of the day parking rates we saw! Overall great location and vibe! We would stay here again!

28/05/14 | Link | Rating: 4.0
170. Jackie P.
Great hotel within walking distance of all the hot spots.  However, the rooms are small. No sitting area. No fridge and no microwave.

07/09/14 | Link | Rating: 4.0
171. J L.
Stayed here for a conference.
Price was average for the amenities.

Room was just OK.  Pillows and beds, just average.  Walls too thin, doors too heavy.
Slamming doors all night long.
The condensation that built up inside the windows accounts for the musty smell.
The bathroom is small.
Do the valets really need to honk the horns every time they turn a corner?  How about slowing down instead of blaring the horn.  We can hear you on the 12th floor (at midnight)!

But my biggest complaint is the WiFi.
At this point in our society, should I really have to pay for 24 hour blocks of access.
After paying for it, one would think you can actually use it.  Apparently not on my floor.
The coverage was spotty and after an hour on the phone with the help desk, nada.
Ran across the street to the courtyard (Free there) and boom.  Works fine.

Went to the front desk to see if they could help.  Nope, call the 800 number.
Did I mention that I was here for work?  
So overall not very business person friendly.

The elevators are an aggravation.  If efficiency was the plan, I think you may have missed the mark.  

How about some premium TV?  Not so much.
Not that I want to spend time in the room, but its just that everything is a la carte.
I imagine that our conference dropped a couple of bucks to have the meeting space, so how about providing some amenities to encourage our return.

09/02/14 | Link | Rating: 2.0
172. Butch F.
Okay, I'll start by saying that this review is a lot of picky things.  The location is solid , right on the doorsteps of Chartres st.  Right on the edge of the French quarter and a couple minutes from Jackson square , the French market and bourbon street.  

It's a nice enough hotel, very large and clean and safe. With any hotel in New Orleans you will have an element of " frat boy" guests but it's not too bad. It also is a business center with several convention rooms so you will likely see a lot of business clientele kicking around.

Also, for accommodations they have a decent pool area, a nice gym and a Starbucks in the lobby.

The negative.  

It's very loud. The cleaning crew is loud cleaning each room and I was woken up almost every morning by 8 or 9 by banging on walls or slamming doors.

The beds fall off the box springs constantly and my husband and I almost fell off the beds a couple of times

They have digital tv that loses signal if the weather is bad. Since this is a big drinking city, down time is important and not having the cable working can suck.

No mini fridge in the room. There is a space for it and I am not sure if you need to request one but it should be a given. Considering it's a dining out city it would be nice to take home left overs.

Internet is $13 a day which is ridiculous. I recommend going to Pete's coffee down the street. Cheap coffee and free WiFi.

Over all, it looks from the lobby like a really nice hotel, but with the negatives it's merely ok.

31/08/14 | Link | Rating: 2.0
173. Kristin C.
The rooms are very basic. For the price, you're really just paying for the fabulous location.

28/10/13 | Link | Rating: 3.0
174. Nancy N.
Great hotel for a great deal! We got a room here through percolating bids on Priceline for only $102 a night during Halloween weekend (probably the busiest after Mardi Gras). Granted we were next to an elevator, there was a little bit of noise but really, not that bad. The room was a handicap accessible room and it was large and comfortable.

We enjoyed getting happy hour drinks at the lounge downstairs despite drinks being super cheap anyhow in the French Quarter. We're used to Manhattan priced drinks so everything felt like a bargain.

The bartenders are super friendly and are always refilling your bar snacks. My fave moment at the hotel was on Sunday morning. THERE WAS A BLOODY MARY BAR. A DIY bloody mary bar with bacon as a garnish. OMG I was in heaven. I had Grey Goose in mine and I kept going back to the bloody mary bar to add more of the juice and different mixes (horseradish, worcestershire sauce, martini olives, celery, spices, so much more).

This place is in great distance of everything. Canal is a pretty main road and you can walk to every place in the FQ. If you visit NOLA, and you're a tourist, stay in the FQ. Don't bother staying far out.

We did pay for valet parking which added up some $ but this was still an incredible cheap trip for us. I am definitely coming back to NOLA. And I would stay here again. But then again, there are a lot of hotels in the FQ. I wouldn't mind spending a little extra and staying at the Waldorf, Westin or JW Marriott. Or maybe a cute B&B....

24/01/14 | Link | Rating: 4.0
175. JoAnna L.
I liked this hotel. The rooms were clean and updated. Our view of the water was nice. Check in and check out was painless. Wifi is free in the bar area but not in the rooms??? What? You give free wifi to people who may just frequent your bar, but not to people staying in your hotel? The wifi was spotty anyway and $15 a day does not seem worth it to me...The service in the bar/restaurant area was meh. It's easier just to get your drinks directly from the bartender yourself. The bartenders were very nice and friendly.

04/05/14 | Link | Rating: 4.0
176. Allison B.
Three stars for great staff and an overall very clean room and bathroom. Docking stars for the severe lack of basic guest amenities (room safe, mini-fridge, bath soap) and a ridiculously small bathroom.

Staff: Kudos to the staff. Every single person we met was friendly and helpful. They went out of their way to make sure you knew where you were going. Fred, one of the bellmen in particular, was great.

Room: I stayed on the 28th floor of the taller of the two towers. Luckily I had very courteous neighbors because the walls were a little thin - I could hear my neighbor's smartphone alarm buzzing (buzzing not ringing!). I was far enough away from the elevator to not hear much traffic and that was helpful. But I could still hear emergency vehicle traffic from 28 floors up. Also, there are no safes or refrigerators in the rooms. This is 2014 and New Orleans - why isn't there a safe in the room?!  There is not much else to say about the room because it wasn't anything special. Old wallpaper, very basic furniture, no pictures, no fancy iPod alarm clock, no snacks offered for $5 each. Just...nothing.

Bathroom: Claustrophobics beware. You CANNOT fit more than one person in the bathroom. I'm a small person and I kept banging into the door because there just was not enough room in the bathroom to move around. And if you are over 6' tall you are probably going to have to bend down to actually fit in the bathroom because the ceiling is so low. Forget fancy bath amenities- there are none. One sliver of a bar of soap was all that was provided to use between washing my hands in the sink and washing my body in the shower. The hair dryer was circa 1990. However, the shower heads were wonderful and there was hot water.

Cleanliness: The room was very clean. White bedspreads, white linens, white towels. The floor was older carpeting that was way too plush but still it was clean. The bathroom was spotless, except for a little bit of mold at the top of the shower tiling.

Elevators: I had read terrible things about the elevators. It's one of those systems where you punch in your floor and the screen tells you which elevator to take. There were seven elevators for our tower and it worked fine when there was no one around. But dump a bunch of conventioneers into the lobby and holy heck it becomes a 10 minute minimum wait for an elevator going up or going down!

Lobby: Spacious with a fun hotel/bar lounge area. The onsite Starbucks is nice to have too.

Location: One entrance opens to Canal Street, the other opens directly into the French Quarter. It's a great location if you are looking to have fun in the French Quarter. But it's a haul from the Convention Center and there are better hotels closer to the Morial CC.

To echo Sara M.s review: Very plain and boring. I hope the high room rate is going to pay the wonderful staff because it certainly isn't going towards any modern amenities for the guests.

07/02/14 | Link | Rating: 3.0
177. Mihir M.
This is a review of the conference center. Decent facilities. Limited vegetarian & vegan options though. Old facilities.

20/07/14 | Link | Rating: 3.0
178. Stephen K.
So this Marriott doesn't knock your socks off with the nicest rooms, or the most beautiful lobby. Still, being steps away from whatever your want in the Quarter is a great thing. We had several delicious meals literally within 5 minutes of the place.

Anyone looking to stay here needs to do a little french quarter 4 star piceline bidding and you'll probably catch a great rate here. Mine was $85/night during spring break.

Unexpected benefit: I was pretty close to asking the shower head out on a date...yes she was THAT good. Just a little too tall for me.

Dropped a few stars for pay internet, expensive parking, and no mini fridge, but I'll definitely stay here again if given the chance.

12/03/13 | Link | Rating: 3.0
179. John V.
Always my first choice when staying in New Orleans, and I have never been disappointed.   This hotel is close and convenient to the French Quarter, the Central Business District and the SuperDome.   The common areas were remodeled and updated a few years ago.   Although some reviews criticize the elevators, those of us that remember the original, "standard" elevator system know this update is a dramatic improvement.  This is a large, bust hotel with a lot of people moving in the elevators - it can take some time.

The staff has always been friendly and helpful.   There are other good hotels in new Orleans, but this remains the best balance of price, quality and location.

10/10/14 | Link | Rating: 5.0
180. Angela P.
We got a great deal on Priceline to travel to New Orleans at the end of March to stay here.  Our original intention was to stay at an older, boutique hotel more centrally located in the French Quarter.  

This is Marriott, and it isn't much different from its other hotels.  The lobby is impressive, and checking in and out was easy.  We were given a King bed (when you bid on hotels on Priceline, you are NOT guaranteed a room type).

The room itself was a decent size.  My only complaints about the room were the temperature - it was very humid inside the room unless we cranked up the air conditioning, which made the room very frigid.  It was hard to balance the temperature, and I felt like Goldy Locks.  But it was bearable and didn't necessitate the request for a new room.  The bathroom was small and didn't have a fan or ventilation.  So, getting ready 2 at a time was impossible.  And, after a night of drinking, it wasn't the most comfortable place to tell myself, "I'll never do THAT again."

Housekeeping kept the room clean.  A little too clean, since I kept finding my things moved around in the bathroom and on the desk.  It was kind of annoying, I mean, why is it necessary for housekeeping to move my face wash or contact lens case?  Regardless, we were stocked with towels and toilet paper, so I can't ask for much more.

The location is ideal.  Technically, it is in the French Quarter, but if you walk across the street you are in the Central Business District (CBD).  Even being on the fringe of things, our longest walk to the opposite end of the quarter was about 1 mile.  If longer walks aren't your thing, there are plenty of taxicabs along Canal (but harder to find in the middle of the quarter) and bicycle taxis along Bourbon Street at night.

Being along Canal Street also provided easy access to the CBD and restaurants in the area, the river front, and somewhat quick transportation to the Superdome, Garden District and City Park.

And yes, you have to pay for parking, but what hotels in a downtown area don't have a parking fee?  We didn't drive down here, but you don't need a car in New Orleans anyway.

01/04/13 | Link | Rating: 4.0
181. Ana G.
I stayed Saturday night to attend a wedding in the quarter. The bride had blocked off rooms for the wedding so that we could all stay together. Although I had booked the room over a month in advance, when I arrived at 4pm (check in was at 3pm), I was told that my room (in the blocked section) was NOT ready! Obviously I started panicking since I hade to leave for the wedding in an hour. I relayed to the registration gentleman, that I needed the room to get ready for the wedding.  Upon which he informed me, "I guess you can either stay with your friends or go to the wedding, you decide." At this point I was about to lose my religion in the Marriott lobby, when my husband told the guy to just give us a key for what was available.  
The positive - it was a great wedding! (Which thankfully had nothing to do with my stay at the Marriott)

10/03/14 | Link | Rating: 2.0
182. Amanda B.
This was a great hotel, right near all the action. Seems like they are doing some renovations, but it didn't really bother us. The staff was all first class! Joseph the bellman was the nicest man around! Will be back again for sure.

18/10/14 | Link | Rating: 5.0
183. Rene D.
Stopped by to visit relatives from out-of-town. It's a busy place and different banquettes of elevators depending on what floor you're staying. The rooms are small and dated with an adequate bathroom, but offered a decent view of Canal street. At sunset, that was a bonus.

The real star here is the swimming pool. The kids had to all to themselves and it's quite large. Many places to stretch out with a cool, cool beverage and relax far away from the maddening crowds of Bourbon Street.

16/05/13 | Link | Rating: 3.0
184. Trina J.
This location is ideal for the visitor who wants to be centrally located without the normal hustle and bustle of being downtown. It is located across the street from the Convention Center and near I-10. Parking requires valet unless you park in a lot or luck up and locate a meter.

The hotel is not new but it is very well maintained. I have stayed here several times in the last six months and I find the rooms to be very clean and sound proof. I would recommend any floor except the floor where the fitness room is located. The carpet is very worn and the walls are paper thin. I have the misfortune of staying next to patrons who apparently packed it in. It sounded as if there were at least 10 people in the room. I turned the tv on to block out the noise.  It helped me sleep. I also said a small prayer hoping they would take advantage of the 24 hour partying in the city.

The fitness room has nice equipment and has fresh fruit. There is also a restaurant, bar and Starbucks on site.  The location has a quiet feel even though it is far from small.

23/04/13 | Link | Rating: 4.0
185. K S.
It is a typical Marriott in a great location. Everything is in walking distance. Only complaint was the staff is terrible. I waited in line for the elite members and I stood there for 10 min before anyone even acknowledge I was there as they walked by me a few times. I finally said is anyone here to check us in and as one lady walked by in a rude tone were helping other people. I finally go to the other line and the guy I dealt with was like well you are lucky we didn't give your room away. Excuse you sir! I prechecked in because I knew I had a late arrival due to flight delays. Ive stayed at many marriotts and this by far was the most poorly staffed ever! Next time Im checking in at the JW across the street.

25/06/14 | Link | Rating: 2.0
186. Angelica W.
Quite possibly the nicest hotel I have ever stayed in. Super nice front desk area with very friendly staff. When we checked in, I mentioned to the clerk that we were here to celebrate my first trip to NOLA as well as my Dad's birthday. She then offered us a $50 food and drink credit to help us celebrate. Totally was not expecting that so that was a nice bonus. The elevator was coolest part, you enter the number of the floor your on then it tells you which elevator to get on (no up and down buttons). It takes you straight up to your floor. There are the occasional stops here and there but most of my rides were one stop. And there are no buttons in the car itself so you dont have to worry about kids (or grownups) pushing every button lol.
My room was a double with a big flat screen cable tv.The view was pretty good. We were on the 18th floor so we were able to see most of the french quarter. The room was very clean. As a former housekeeper the first thing i do is inspect the room for anything nasty. But I found the room and bathroom to be prefect. The bed was SUPER comfy! I took the pillows and blankets from one bed and basically made myself fort cocoon on the other. Slept like a baby!
Our group always met in the bar located in the lobby for a drink or two before our outings. Our waitress was very nice and always prompt with service. The last full day there we used our $50 credit and ordered drinks and appetizers. It was a platter or buffalo chicken, calamari,  nachos and fried green tomatoes.
After that we called it a early one, too much partying the days before, but got hungry around midnight so I opted to try out the room service since there was only a soda vending machine on my floor. I had never previously ordered from room service before so this was a new experience all around. I just wanted something simple not too complex since it was so late. I ordered an apple juice and turkey club with chips. It didnt take very long for them to deliver to my room. The portions were way bigger than I expected, it was very good but I did not end up finishing the whole sandwich.
My only complaint about my stay was that the wifi shut off the day before we checked out. I figured it would stay on till at least that morning of check out. But every time I tired connecting to the internet I was taken to their home site asking me to pay.
Other than that minor issue, my stay was excellent. The location is great, walking distance to everything. I would definitely stay here again.

08/06/14 | Link | Rating: 5.0
187. Jeanette H.
I stayed here for a conference that was taking place at the Sheraton across the street. As a Marriott elite member I chose to stay at the Marriott. I have stayed at many hotels in the US and this one is right in line with most. I really enjoyed my stay at this hotel.
It is in a very convenient location to all the hot spots: French Quarter, Bourbon St., Convention Center, Harrahs, etc. I was on the 31st floor so I didn't hear noise from the street level and I had a view of the river. The hotel does charge for internet but I have a Boingo account so I avoided that fee. I utilized the fitness center a couple times and it is very nice and offers a partial view of the river. The fruit in the fitness center was not that fresh. I bit into a mushy apple.
I loved the Starbucks on property other than the fact that they didn't serve breakfast sandwiches.

If I return to NOLA then I will be staying at this property.

08/07/13 | Link | Rating: 4.0
188. Clara D.
My trip through New Orleans memory lane would not be complete without touching on the Marriott where my college career began and ended. My parents and I stayed here during move-in weekend freshman year, graduation weekend senior year, and on many occasions in between. The hotel is huge and the rooms are average.

While there are more beautiful, quaint, historic hotels in New Orleans than I can count, the Marriott is the perfect choice for families with college students moving in/out that need to get stuff done. The staff was always extremely helpful in guiding us through these stressful weekends and answering my dad's questions, such as, how do we get to Bed Bath & Beyond? And how likely is it that my daughter will pass calculus? The location is also amazing, plus they offer a lovely college discount on rooms.

The last thing to note is the distinct smell of the lobby. It's this smoky scent (not smoky as in cigarette smoky) that I have never noticed anywhere else. It's pretty impossible to describe. If I ever encounter this scent somewhere else I'll instantly think of my college move-in day anxiety tears that made their presence somewhere between here and Café Du Monde, plus a bunch of very, very fond memories.

15/01/14 | Link | Rating: 4.0
189. Karen S.
I was recently at the marriott for a conference.  I was staying at another hotel.   At the other hotel I fell and broke my ankle. From the time I got to the conference to when I left, the Marriott did so much to make sure I was comfortable. They let me borrow a wheel chair while I was in the hotel. Someone from the staff always seemed to be in the right place to open a door or send me down the wheel chair elevator.  The staff was a pleasure.   The conference center was very nice.  The coffee at the conference was good and plentiful. There was a Starbucks and a nicer Resturant at the hotel.  We ended up staying and doing more at the marriott than we had planned. They made an unpleasant situation as comfortable as possible for me.  Thanks marriot!

14/11/14 | Link | Rating: 4.0
190. Kevin R.
The choice of the New Orleans Marriott (555 Canal) was a "no brainer". Its proximity to the French Quarters and local businesses activities is ideal.

However, I have never known any hotel large or small without free WIFI for guest. It is amazing that the hotel promotes conveniently located near a FedEx store and Starbucks as an added amenities but fail to see the convenience of free WIFI.

I have taken the New Orleans Marriott (555 Canal) off of places to stay whenever in New Orleans.

02/12/14 | Link | Rating: 1.0
191. Aimee H.
Marriott Concierge lounge - if your hours say hors d'oeuvres until 10:30pm, then you should have them available until that time. An Honor Bar where you are asked your room number and name by the waitress is not an Honor Bar - it is just a regular ol' bar! The breakfast was decent with scrambled eggs, sausage, bagels, fruit, etc. It got crowded, so go early if you want a seat.

The rooms were decent, very clean, good enough space. The TV channels left a lot to be desired. Many channels did not have reception (not that you should be spending all that much time watching TV but it's nice to use to unwind). The feather beds are comfortable but the feathers kept scratching my bare legs so that was a bit annoying. Even though we were right across from the ice machine, we barely heard it. Room service took over an hour to bring breakfast - which was even past its estimated time.

Overall decent hotel, but had I paid full price, I would have been upset.

08/04/14 | Link | Rating: 3.0
192. Mike D.
This Marriott offers the same great amenities other Marriott hotels have, clean rooms and common areas. The staff represents the stereotype of other New Orleans locals, extremely friendly and courteous. I love these people. But my problem with the hotel is that they do not have free WI-FI (unless it's in the lobby). I understand the average Marriott client has a higher income and may not think twice about paying for WI-FI in the room, but the year is 2014, and every budget hotel in the area offers free breakfast and WI-FI. I only ate breakfast at the hotel and even by hotel standards the prices are ridiculous. I paid $15 for an omelette, a ham and cheese omelette. My business partner paid $18 for oatmeal. Again, the staff is wonderful, the location is great, and the rooms are nice. But I think the hotel could drastically improve themselves.

06/11/14 | Link | Rating: 2.0
193. Mister D.
This hotel was alright. Nothing really to write home about.  The lobby was nice; the elevators frustrating and confusing; the rooms were decent but the place is definitely overdue for a revamp.  When I went into the bathroom, I felt like Zoolander - what did they design that for - ANTS!?!  I'm 5'11 and just holding up my arms to get a shirt on I was putting my hand thru the ceiling.  I actually had to get dressed out in the actual hotel room (which this was a work trip and I had a roommate so that was kind of awkward). There is a Starbucks in the lobby which was nice but give the choice of a hotel, I personally would have passed on this one.  This stay was booked by the company, however.

29/10/14 | Link | Rating: 3.0
194. Kaci G.
Stay was for a small group of 25 year olds during the peak of Mardi Gras 2014 (no kids). We got into NOLA much later planned and ended up in traffic due to a parade on Canal street (plan ahead if you're driving in).  I gave the front desk a call and even though they were slammed, the staff was very sweet and took her time explaining how to get out of the traffic and get to the hotel.

When we arrived, valet took care of unloading the car and getting the luggage up to the room after our super fast check-in.  For Mardi gras Marriott issues wrist bands, we were able to get an extra just incase.

During our week stay, the hotel staff was top notch. The beds were super comfy and the location was perfect for Mardi Gras. We could see all the parades from our window.  I will definitely book here again for Mardi Gras!

05/03/14 | Link | Rating: 5.0
195. Taylor B.
I usually love Marriott Hotels and when I'm going to on a trip I always look for Marriott hotels first.  This past weekend will be the last time I stay in the New Orleans Marriott.

This hotel is WAY overpriced for the quality received.

Goods: Location, bed, quiet room
Bads:  WAY overpriced, VERY small room, expensive parking, low ceilings in the room, low shower head.

14/12/14 | Link | Rating: 2.0
196. Sabrina K.
This 4 star rating goes solely to the most delicious Bloody Mary I have ever had in my life.

I had it in the hotel lobby area.  There was a Bloody Mary self-serve bar at the end of the full bar.  I just used whatever generic Bloody Mary Mix they offered with my Grey Goose vodka. The toppings are what did it for me, besides celery, pickles, and olives was freshly fried BACON STRIPS!!!!   WTFFFFF?!?!?  The most genius idea EVER!  I wish I could have a never ending supply of it.

I had 2 while we waited for some friends and  I charged up my cellphone in the lobby!!

19/02/13 | Link | Rating: 4.0
197. Mike O.
The staff here is incredible. Had a late night issue and Preston at the front desk was fantastic. Went above and beyond to help me out. I would recommend this hotel to everyone. Beautiful rooms and awesome holiday decorations.

03/12/14 | Link | Rating: 5.0
198. Shannon A.
I stayed here for a conference recently that was also in the same hotel. I had a wonderful experience and was taken very good care of, despite some crazy events.

Long story short, I had a bad allergic reaction to something I ate and by the time I got to my room, I realized things were pretty bad. I called the front desk to see if there was a medic in the hotel. They sent the security manager who then called 9-1-1. I guess the site of a chick's face that resembles Will Smith's in Hitch was enough to alarm anyone. Without going into details about that, I will just say that the first responders made sort of a mess of the room while they were inserting an IV and getting things under control. By the time I returned to the hotel the next morning, my room was tidy, clean, and the yucky mess was gone. There were no signs that anything weird had gone on in the room. Another bonus was that the manager had a tray of (nut free) goodies with a note to call when I arrived so he could do a wellness check.

This was just one example of how wonderful this hotel was. Other than the drama, there is a wonderful bar in the lobby. Everything is gorgeous, including the rooms. My view was amazing as it overlooked the waterfront and the river. It was nice, quiet, and rare was that I never heard anyone in the hallway or next door.

The bell staff also made several restaurant recommendations for us, including making reservations for dinner. The staff were absolutely amazing. I really could not be happier with my stay at the Marriott on Canal.

10/03/14 | Link | Rating: 5.0
199. Paul B.
Attended a conference here and my experience was great! The staff was very accommodating and helpful with getting us all in. There's a reasonable store downstairs and a Starbucks to help out with the early mornings. I would definitely recommend hosting another convention or event here

02/11/13 | Link | Rating: 4.0
200. Carrie M.
The hotel has a great location, however, it is in desperate need of a renovation.  The carpets are dingy, the rooms are dingy, the walls are dingy. The service is top notch.  The lobby looks recently renovated, however the rooms are downright dingy.  I felt like I was at an older Fairfield Inn but with better service.  I thing the wallpaper in our room was once cream and turned or yellow.  As a platinum, I'll find a better Marriott chain next time I'm in NOLA.

03/05/14 | Link | Rating: 2.0
201. Louise V.
Great location, for very good prices. Stayed for a week in oct. '12, and found the staff very helpfull with the requests and questions we had.
But the perfect central location definitely tops all that. A few minutes walk from Bourbon St. Generally most of the things we wanted to see was in waking distance.

Also very easy to find if you, like me, have had a bit too much fun in the city at night and tend to get lost. Would never have found it on my own if it wasn't on the main street. You can't miss it :)

Rooms are decent sized, stayed 4 people in a two doub.beds room. Bathroom was nice. Looked fairly new and was a good size for the four of us. Lots of counter space for all the stuff four girls end up bringing.

On our first morning we had the breakfast buffet in the restaurant in the lobby. All 4 of us were very pleased with the options on the buffet. And loved the Marriott logo waffles :D

For us the only downside was the lack of free wifi. And it was not exactly cheap to get. Though you can get 30 minutes of free wifi in the lobby.
Also the lobby-Starbucks could have been open longer in the afternoon/evening

Even with the not-free web, I wouldn't stay anywhere else next time I visit New Orleans

28/04/13 | Link | Rating: 4.0
202. Marlon R.
The hotel is showing it's age a bit.   It's a nice hotel but a bit dated.  When I checked in to my double room, there was no working water in the bathroom sink. They sent someone to "kinda" fix it. The carpet was a bit dingy.   In the corner of the room, there was some kind of used piece of tissue on the floor and another small piece of paper under the desk.  The service is fine for the most part. However, they have several people standing around the front door on Canal Street and any time but none of them bother to open the door for you.   This hotel appears to be the flagship Marriott property in the New Orleans downtown skyline.  However, I stayed at the Courtyard nearby before and had a better experience.

01/09/14 | Link | Rating: 3.0
203. Arlene G.
Very good experience at this Marriott! Love the tasty, complimentary beignets and starbucks coffee. The connoisseur's desk was very helpful...helped us fine the perfect dinner spot with baby in tow and even made reservations for us. Only complaint...the front desk was like, "You are in room ### with a nice view"...we got upstairs and what did we see? Construction!!! Geez...thanks, best site ever. lol

29/01/15 | Link | Rating: 4.0
204. Ashley F.
Wow this place is SWANK....we originally had a reservation at a smaller and quieter hotel out of the city scene but recieved a reservation for here as a gift. It oozes sophistication and has an awesome staff. The only downside was that the place was PACKED with people. It's really conveniently located with bourbon street on the rear and a huge business district out front. This hotel has it all! My only complaints are with the rooms, they're so small! And also the $40 parking!!! Dear god!!! But it was the best sleep I've had since starting this 5 day road trip. Those beds are heaven.

17/08/14 | Link | Rating: 5.0
205. Liz B.
Fantastic venue! Hands down one of the nicest Marriott Flagship hotels I've stayed in during my travels. Lobby is renovated and has a great bar area that comprises almost the entire lobby. Starbucks has a space, a full size retail space inside the lobby.

Our checkin was quick and swift. I wanted to see New Orleans from a top floor. I was granted the wish, we looked out of the River tower on the 40th floor. Gorgeous view back toward the lake and could see French qtr, as well as up and down Canal Street.

The room was spacious, the staff came up after we checked in to see if we needed anything, it was great with nice soaps and shampoos and of course that great Marriott shower head.

All in all I had no complaints, we were treated like royalty during Mardi Gras. I'd recommend a higher floor view, elevators are very fast up and down, so there is little waiting.

03/03/14 | Link | Rating: 5.0
206. Courtney R.
Friendly staff, perfect location, average rooms

The location is the BEST part about this hotel, it's so close (short walk) to the French Quarter and river walk. The staff is courteous and helpful. The breakfast in the restaurant was really tasty! Lobby and Starbucks were clean and nice. Free Wi-Fi to find your next dinner or entertainment spot. Rooms were very ordinary. Drop ceiling with some dust showing and other parts of the room not in tip top shape. This is not a standard Marriot. If your hotel is your main hang out for your vacation, maybe chose a different spot. If your simply stopping in the room between exploring the streets of NOLA. This is the one!

04/09/14 | Link | Rating: 3.0
207. Christa S.
We stayed here this weekend and our stay was great. We checked in and the front desk gentleman, Michael, was super nice. He asked what we were visiting for which was my husbands 30th birthday and he gave us a $30 voucher for the restaurant! Everyone that works there were friendly and accommodating. We couldn't get a cab somewhere and were even denied by a few cab drivers doing nothing where they normally drop you off on arrival. We were so frustrated we told a guy who works at the hotel and he pretty much yelled at the cab guy to take us. It was a great location. The room was small, but like my husband says you pay for location. We even upgraded to the newly renovated rooms and it was still small. It is in walking distance to almost everything! Very close to casino and bourbon st. Our room and hotel overall was very clean. The pool is in a bad spot between buildings so the sun never hits it. We didn't even bother going because of this. I would stay here again for sure!

11/05/15 | Link | Rating: 4.0
208. Diana J.
Location- GREAT.  just blocks away from french quarter, waterfront, and front center on Canal Street where all the action is.

Lobby- large and spacious, good hotel bar/lounge area with plenty of tvs and seating.

Room- room is on the smaller side, but still doable.  No mini-fridge, which is a big con.  Bathroom is really small and outdated (peeling wallpaper, rusty corners, door needs paint).  Biggest plus is the shower head- strong and plentiful water pressure and no wait for hot water!  Towels are badly needing to be replaced- so thin and scratchy they actually hurt my skin when rubbed on them!  Bed is too soft and pillows are too soft/old.  

BUT, my biggest problem of all, was that the entire time, the room smelled like smoke and mildew!!!!!!  It was as if the room had been a smoking room for 50 years... and then converted to a "nonsmoking" room without replacing the curtains/wallpaper/sheets/carpeting!  Very humid, basement-like smell.... it seeped into all of my clothes, even the clean ones smelled like the room when I came home and had to be washed!  Not sure if I will be back, even with the great location and friendly staff.....unless they do some serious renovations in their rooms!

17/12/13 | Link | Rating: 3.0
209. Valerie W.
The lobby is wonderful.
The rooms and issues we had as a large group...less than stellar.
Rooms/Hallways are in desperate need of updating. The area right outside my door literally smelled like must & vomit. Inside wasn't much better. A room is a room however when you don't need to spend terribly much time there.
We had a room block of about 30 and there were misc. random charges all over the place. Some charges still have yet to be reversed and they are THE WORST to try and get a hold of. The main number swings you through what I'm guessing in their major corporate line...and takes seriously forever just to reach any one. I've been hung up on, on hold for 30+ minutes, and have even tried emailing their customer service only to never be replied to. Simply ridiculous.
I would not recommend this hotel. The only thing it has going for is that it's close to Bourbon St and within walking to the Convention Center. There are many other hotels to choose from though.

23/05/14 | Link | Rating: 2.0
210. Sarah J.
Great location, nice rooms but unfortunately the parking situation made this experience subpar and not the Marriott standard I am accustomed to receiving.

The only option is valet parking at $40 per night. Upon checkout, the line for the valet window was over an hour long; the staff was not friendly and questioned if we in fact paid for parking with our room. When I questioned this at the concierge desk they use the excuse that parking was a different company. Great, that makes me feel a lot better.

If you choose to stay here, please be cautious and avoid valet parking.

10/08/14 | Link | Rating: 2.0
211. Steve H.
Nice hotel I'm not sure if the rooms are worth staying up for overall seems to fit it with the rest of New Orleans the bar is nice and the restaurants are clean it is centrally located to all to do in New Orleans

07/11/14 | Link | Rating: 3.0
212. Sara M.
Plain.  If you don't mind plain rooms then you may like the Marriot on Canal Street.  I stayed there on New Year's Eve and the hotel was packed. A couple of times the elevator was so full we couldn't even get in and had to take the stairs.  The service would have been fine , if we needed anything.  We didn't. The facilities were adequate. Clean and plain.

The décor was plain, I don't think there was a single picture on the wall in the hotel room. It was very plain. The headboard was mounted to the wall. Not what I would have expected in the Marriott. The bedspread was blue..... You guessed it, plain blue.

I hope I am adequately conveying the plainness of this hotel room. It was positively blasé.  I know people don't come to New Orleans for a view of a hotel room, but I am absolutely unimpressed with the lack of décor in the rooms.  Or actually the lack of decoration and any memorable features made quite the impression on me.

I would probably consider staying here again. It was clean and quiet, but very, very, plain.

07/01/14 | Link | Rating: 3.0
213. Ed D.
Went here and booked 6 rooms for a bachelor party and it was a great location near the French quarter at awesome rates around $89 per room in early Aug. It was busy when we got there but the front desk was really fast at moving the line. The hotel is always busy even after coming back around 3 am still a ton of people in the lobby. Elevator system was nice and fast to get to our 25th floor.  Beds were comfy and rooms were clean...although a little outdated.  Pool was nice and they have a deal for b1g1 bloody Mary's at poolside. Felt like I was back in college on spring break...ahh the good ol days :). If you can get a decent rate, this hotel is a nice stay.

09/08/14 | Link | Rating: 4.0
214. Sherry W.
My first time in New Orleans and decided to stay at the New Orleans Marriott Hotel. The rooms were nice and clean; the beds are soft and plush. I would stay again.

The hotel is in the French Quarters and not far from Bourbon Street.

Our group leaves for a 7 day cruise on the Carnival Dream and we can't wait!

31/08/14 | Link | Rating: 4.0
215. Cindi S.
GREAT hotel.  It's beautiful, has great views and is centrally located for us, since we like Bourban Street but also like to trot across the street to Harrah's.  Now the only negative I can say is if you book through Harrah's, you may not get the room you asked for.  They take care of the people who book through Marriott first.  I've had trouble with this twice.  The last trip  I reserved a corner room with two queens and when I got there they told me they only had a King room.....um....no, I have four people!!!   BUT, the room they gave us to make up for them giving away my reserved room - more than made up for my disappointment in them.  But I did have to insist they accommodate us since we drive from San Antonio to get to Nola to stay in this particular hotel.

It is a nice hotel in a great location.  Would stay there again.

29/12/14 | Link | Rating: 3.0
216. Nam P.
Stayed here at the end of my trips because the Harrahs was all booked and the only rooms they had available were at the marriott.  When I first entered the room like other reviews, my room had a vintage smell to it as well as the main light not functioning whatsoever.  Although the employees there were great, my one complaint was how they overcharged my credit card and had to spend several days having these charges adjusted. It does have a good location so I was able to walk to everywhere I wanted to dine and see during this trip and I would say one of the few beds I have slept on that gave me back and shoulder problems.  Could be my old age as well.

20/03/15 | Link | Rating: 2.0
217. Marie P.

I had a migrane headache and bloodshot eyes for the entirety of my 5 night stay at the Marriott. Whenever I went out to lunch or left for a couple of hours, the symptoms would disapate, but then return immediately after coming back in. I had to explain that I had mold sensitivites (and was not on heavy drugs) to every professional contact I made at the conference. On the last night, I ended up going to the hospital because I was pretty sure something was really wrong since my vision was blurring and the room was spinning. NOPE- just a really unhygenic hotel. Everyone I knew from the conference was having some sort of allergic or cold-related symptoms, except for the few people staying in the newer of the two towers.

Please don't let anyone elderly or imuno-compromised stay here. I'm young and generally healthy... and survived (though, still not back to 100%). I really wish I would have jumped ship and stayed at at another hotel right away.

20/01/15 | Link | Rating: 1.0
218. Richard C.
The rooms are small and clean. The issue I found was for the 4 days I was there the conference rooms smell musky and gross. Room cleaning is a joke and don't ask any of the housekeeping anything unless you speak Spanish. I needed help multiple times and the person around on 3 different incidents was the house keeper. Figured the only way anyone can assist is to call the desk. The desk staff are slow talk too much and do not follow through when you make that call .

08/05/15 | Link | Rating: 3.0
219. Byron W.
A friend and are came through New Orleans for the night and he suggested we user Priceline to book rooms. We offered $75/room and wound-up with this place. When I saw it was a Marriott, I wasn't sure what to think. Some are nice and others are just run-down.

When we saw it from a distance, I was a bit worried. However, after pulling-up, those concerns vanished. The bell hops/valets were on the ball and I knew it would be a good find. The lobby was bangin'! Nice restaurant/ bar, clean and recently updated. The elevators were a trip (select your floor and your told which elevator to wait at). Walking through the hall to your room, again, you can tell it's going to be a good night. Open the door and you're welcomed by nice, clean recently remodeled rooms. My room had two double beds, which was fine for me. USB plugs join the typical outlets by the nightstand (a welcome addition), the beds are comfortable/clean (white, so you can tell just how clean) and the bathroom is nice/clean/modern. The room had no odors and was as good as one could ask for outside of a luxury hotel/ suite. Lastly, the hotel is in a great location at the edge of the French Quarter.

The only reason this place doesn't get the 5th star is for the wi-fi fees. You're seriously going to charge for Internet?! Luck for me, my devices have hotspots and I have 60GB worth of data. Nonetheless, I would stay here in the future (quite possibly for the retail price now that I know what to expect).

11/03/15 | Link | Rating: 4.0
220. Gary F.
This place has been wonderful. Walking distance to all the hot spots!  Bourbon Street, Royal Street, great nightlife, restaurants, and just an all around pleasure to stay at. They have been great. Everyone very helpful. This is my 3rd and final night staying here on my business trip, so this isn't just a one night stay review.  They have been very accommodating, making sure my needs were met.

Being this close to Bourbon street, you can expect some Rowdy people staying here. This place was quiet. Someone barfed right outside my door a couple feet and I had no clue until leaving the following morning. In other words, this place must be insulated well because I didn't hear them throwing up!  It was about a 15-20 feet trail. And it was cleaned up fast.  This is the type of stuff you can expect. The pool is pretty cool. It's all lit up with blue lights and is fun to hang out at.

Thank you New Orleans Marriott for the great stay!  This is an ideal place with a perfect location!  I will be back!

24/08/14 | Link | Rating: 4.0
221. Rebecca A.
We've been wanting to go back to New Orleans for some time now but every time we checked over the past two years, the room rates were always so high.  Earlier this month I just happened to think to check via my Harrah's credit to see what rates would be.  Well to my surprise, Harrah's has partnered with three or four other hotels in the NO area and my reward bonus was high enough to where we got comped for the weekend!  We were so excited!  

I picked the Marriott from the options thanks to the helpful Yelp reviews that were already out there.  The location on Canal is prime for walking where ever you want so we didn't have to move the car all weekend.   Pricey to leave it in the lot for two nights, ($80 or so) but well worth it not to worry about it and know it was close.

The room was nice and clean and the bed and bedding was really comfortable.  Not sure why, but the blinds didn't pull all the way across so sleeping in or taking an afternoon nap made for very bright sleeping.  One thing we were really impressed with was the fact we couldn't hear a sound from the rooms next to us.  Now a days hotel walls are so thin you can hear the toilet flush or people talking, that was not the case here.

After a night of way too many cocktails on Bourbon St. and the casino, I was having problems walking, (face planted a couple times according to the knot on my head the next day!) a security guard or police officer from the hotel walked us all the way up to our room to make sure I made it alright.  I'm sure they see crazy drunk things all the time, but I sure did appreciate the fact that he was looking out for my safety.

23/06/14 | Link | Rating: 4.0
222. Todd C.
My room smelled like mold. Every morning, I woke up with terrible allergies including nasal and lounge congestion. The rooms never really felt all that clean, but maybe that was because of the moldy smell.

The room itself was pretty shabby for a Marriott. I've stayed at many of Marriott's lower-end hotels that were nicer. This place needs more than a light face-lift.

The food in the lobby was bad, even for hotel food. The elevators are annoyingly confusing. If 99% of the elevators in the world operate the same way, why would you screw with that at a hotel?

The location is okay, but only if you want to stumble home from Bourbon Street. Not my cup of tea as I was there for business.

It looks like they remodeled the lobby, but the entrance to this hotel is a mess. There's no ramp for your luggage, so your first experience entering the hotel is to lug your bags up a half dozen, very crowded steps.

Finally, despite instructions, they charged my stay to my company instead of my own card. They wouldn't change it back, even after my company asked. This created a PIA for my own budget/expense report AND I was unable to collect any points.

I stay at Marriott's whenever I can and usually find them to be a great experience. This one was terrible.

31/12/14 | Link | Rating: 1.0
223. Jenny W.
We stayed here for a night before our cruise in the Quarter tower, 14th floor. We had a great room that faced the French Quarter. This tower has been recently renovated. I can tell because I've stayed at plenty of Marriott hotels for work. This tower has elevators where you simply key-in the floor you want to go to and it will tell you which elevator will take you there. The key cards are so new they don't even say Marriott on them yet. When you look over from the Quarter tower to the River tower, you can see that rooms in the River tower have not yet been renovated.

I liked this hotel. It was in a great location, right next to the French Quarter and across the street from the Central Business District. We were able to walk 10 mins to the cruise port rather than spend $7 on a taxi.

I would stay here again.

WiFi is free for Elite members.

03/02/15 | Link | Rating: 4.0
224. Athena K.
I'm really confused about how this place has three and a half stars. Mold on the walls, dirty shower curtain, weird stains on the sheets and duvet. This was certainly subpar and not worth two hundred a night. After three nights of complaining some problems have been dealt with but other persist.

16/01/15 | Link | Rating: 1.0
225. Charmie P.
I was in New Orleans for work, the Marriott offers a great location as it's within a close walking distance to Bourbon Street and a lot of the popular Restaurant and bars. The lobby is large, it has a Starbucks, FedEx Store and several small restaurants on the premise.

This is a large hotel which is definitely starting to show it's age and could use a renovation. I can deal with an aging hotel as long as its clean and staff is friendly, what I can't deal with is 12 minute waits for an elevator to get to my room, you see this Marriott has a crazy Elevator system where you punch in your room floor when requesting the elevator and then it assigns you an elevator that will take you to your floor, supposedly this method is to alleviate traffic and maximize efficiency, however it was a total nightmare. I was on the 26th floor and several times that I tried to get down to the Lobby I had to wait over 10 minutes for an elevator! It was insane!!! Same thing trying to get from the Lobby to our rooms, I understand the hotel was very busy on that particular week, however they do have like 7 elevators yet none of them would come down, and as the masses accumulated at the elevator lobby it was just extremely annoying and inconvenient. One of my co-workers who was on floor 31 waited 16 minutes trying to get down from his floor to the Lobby, I don't understand how the Hotel thinks this is acceptable.

Other than the Elevator fiasco, the bed was clean and the room was comfortable, the bathroom ceiling was very low and the wallpaper was peeling. I had a nice view of the River, and the windows are large to enjoy the view.  The Hotel is worn and dated, definitely time for a renovation.

17/09/14 | Link | Rating: 2.0
226. John C.
Good property. We had an annual convention there. Friendly staff and the facilities were good. Food could be better and decor could use some refreshing but overall a good experience.

28/04/15 | Link | Rating: 4.0
227. Shantrell J.
Reviews are the first thing I look at when I choose a hotel and the other reviews almost made me miss out on the best hotel on Canal Street! Justin at the front desk was awesome, rooms were CLEAN, NO MOLD, UP TO DATE, SUPER SOFT BED, and OVERALL A GREAT EXPERIENCE!!! it was my Dirty 30 during Mardi Gras and we literally was in walking distance of everything! RIVERWALK, CASINOS, ALL THE PARADES, AND BOURBON STREET..... The french market and H&M and The french Market was a bit far but we didnt mind the walk because we were sight seeing! Marriot you will get my money everytime!!! If someone writes a bad review there probably the same person who complains that there order isnt right EVERYTIME they go to a restaurant! (ijs)

6th Floor Room

10/02/15 | Link | Rating: 5.0
228. Stephanie P.
Prime location! It's walking distance from Jackson Square, cemeteries, and Bourbon street; whenever we were out and friends wanted to go back to the room, it was no problem walking them and then just going back out for the night! The parades (at least Halloween) passed right in front of the hotel and we had a perfect view from the pool area.

In the lobby...they have the best water ever. I know infused water has definitely become a thing now but whoa..so good! It's seriously refreshing. We were obsessed the whole trip.

16/05/14 | Link | Rating: 5.0
229. Megan B.
This hotel thought they were ready for our convention...I warned them I really did. They weren't. The Lifts couldn't handle the number of people running around the hotel the restaurant couldn't handle the large groups that we tend to show up in and with 2400 conventioneers at any given time running around the place was deafening.

Staff was amazing except in the fedex office which normally I wouldn't mention in a Marriott review however this Marriott has allowed fedex to buy the rights to handle incoming packages which means that it can cost a LOT of money to pick up a parcel you have already paid a lot of money to ship. In fact it would have been cheaper to buy an extra suitcase and pay for it on the plane rather than ship stuff in.

Rooms are dated and a fridge can be hard to get your hands on even if it is for medical purposes and booked months in advance. There is a laundrette in the building so you can do a load of laundry if you want to and the hotel is within easy walking distance of Burbon street if you want to get out and about.

18/02/15 | Link | Rating: 2.0
230. Abby C.
I just have to say, not impressed. My husband is platinum with Marriott, and we pretty much only stay with Marriott brand hotels. When we arrived we were offered an upgrade to a suite for an extra $50/night. The hotel was oversold so they were willing to discount them...at platinum the free upgrade would have been nice, but why not we are on vacation. We were in a suite on the 32nd floor. It did have plenty of extra space, but it wasn't really decorated and had kind of random furniture with lots of wasted space. Also sitting on the table was a letter letting us know construction would be going on 7 days a week from 8am-6pm at the hotel. Wow, thanks for letting us know! The bathroom in our suite was ridiculously tiny and the toilet was almost impossible to flush. Our room was never serviced (we stayed two nights), she finally came by at quarter to 6pm but we were getting ready for dinner and didn't want to leave, she seemed quite bothered. At $287 a night I would really expect more, and I expect more from a suite at a Marriott. I'm giving three stars because the location is great, the views from our room were nice, and the front desk staff were friendly. The rooms are comfortable, standard Marriott bedding.

02/05/15 | Link | Rating: 3.0
231. Von A.
Great location with an on-site full service Starbucks, but rooms are a little out dated, but at least there's free WiFi.

Depending on the day, the hotel had free beignets, and beverages for hotel guests!

I think this location is close enough to the debauchery of the French Quarter - Bourbon Street, but also far enough to be able to rest and relax in your room or by the pool.

19/08/14 | Link | Rating: 3.0
232. Dave C.
The only reason I'm giving this two stars is because of the amazing staff. If I was simply rating the hotel itself, I would give it less than one star.

First, the positive: The common areas in the hotel are very nice. The staff was extremely friendly and welcoming. The bed was incredibly comfortable.

Now for the less than positive: I was in Room 501. At first glance the room seemed fine. The morning after I checked in I began to notice a number of issues.

The bathroom had a drop-down ceiling with a lot of water stains. I was afraid to look above any of the tiles to see what they were covering up.

There was a twisted wire hanger attached to the shower curtain rod. The shower curtain was tossed up over the rod. I assume it was done to get it out of the way while the tub was being cleaned but it shows a lack of attention to detail that it was left that way. The wallpaper is peeling away from the wall in several places. In many places, white spray paint has been used in an attempt to cover rust.

One of the outlets in the room is falling out of the wall.

During my stay I discovered an empty, used paper coffee cup on the floor, as well as someone's discarded price tag. Another huge indication of a complete lack of attention to detail and a lack of cleaning. I can't help but wonder if my room was cleaned at all before I checked in.

When checking out I mentioned all these things to the lady that checked me out. She was very apologetic and explained that my room is one of several slated for renovation. She explained that, due to the heavy Labor Day weekend volume, mine was one of several rooms put back in the inventory.

Apparently, they were not cleaned before being put back into use.

This was my first stay at a Marriott hotel and most likey my last. Marriott is a big name in hotel chains and I expected much more. I've never stayed in any hotel anywhere where my room was in such a horrible condition. I stayed in a Motel 6 several years ago that was cleaner and less run down.

08/09/14 | Link | Rating: 2.0
233. Dave F.
Though this Marriott is really an architectural nightmare from the exterior, the inside is great. The last few trips to New Orleans, I've asked for an upper corner room facing the river. The views are spectacular. Their concierge lounge is great and their service is wonderful.

The lobby bar makes for a fun hang out pre-going to dinner. Parking is spendy, but is conveniently located. The elevators are tricky. You select your room number and notice the code directing you to the correct elevator. Hop on and it whisks you up to your floor without touching any buttons. It's always fun to watch folks walk in and realize they are going for a "free ride".

I can't say I have used the business center, pool or other hotel amenities as there are too many better things to enjoy in New Orleans.

Great service and a great value--if you get access to the concierge level.

20/12/14 | Link | Rating: 4.0
234. Peter K.
Nice location. Elevators take a little to figure out how to use, but are very efficient once you do.

15/05/15 | Link | Rating: 4.0
235. Matthew H.
Great hotel is a good location. Pretty central to everything, the French Quarter, CBD, Warehouse District, and the casinos if that's your thing. The staff are friendly and helpful, the rooms are clean and new, and the A/C works. Extremely easy to catch a cab from this place there is always at least 1 van waiting. Good experience I would definitely return.

30/03/15 | Link | Rating: 4.0
236. Sarah T.
First, the location of this hotel is amazing and there is a lot to be said for that. However, cockroaches in my room are not worth ever staying here again. If I am going to pay over $250 a night to stay in the French quarter, I don't expect the dingy room I was given in the river tower, a bathroom with no fan, a room with no safe, and most certainly a room with multiple cockroaches (not to mention another unidentifiable bug in my bed).
I will say one other positive was the products they use as the complementaries. Still... Cockroaches.

23/04/15 | Link | Rating: 2.0
237. David R.
For this recent New Orleans trip, we chose the Marriott, due to a great location and past experience.

As with any of the main chains, you can expect a certain level of cleanliness, nice beds, etc. The Marriott in New Orleans is really great for many things other than just those.

First, it is just a few blocks from bourbon. So plenty of bars and restaurants are only a 5 minute walk away (plus there is a Popeye's just around the corner for some late night eating).

Second, the rooms are clean, the beds are comfortable, and most of all, you get a fridge in your room. In a city like New Orleans, it is always great to be able to bring back your leftovers to snack on later (and then proceed to hate yourself) and of course, keep any booze cold. Also, the shower heads are nice and powerful and do a good job of waking you up as well as washing all the shame and filth off you from the night before.

Third, while close to Bourbon, it is also centered in a good spot on canal, as the Harrah's casino is just a couple blocks away and some of the nice places off Tchoupitoulas (Cochon, Cochon Butcher), aren't too far of a walk on a nice day.

So at a good rate, you get clean rooms, comfortable beds, and a perfect location for all your gluttonous needs.

01/03/15 | Link | Rating: 4.0
238. Jody B.
I recently held a small room block at The Marriott New Orleans and for a hotel as large as they are, my 15 rooms for 1 night in  peak season probably didn't seem like much but the sales department still treated me like a queen - as if I'd brought them 100 rooms on a empty night.  They were an absolute pleasure to work with.  Kudos to Maria Peterson in sales and Jill Washington in reservations for all their assistance.  

The hotel is quite lovely with a modern, spacious lobby area that gets very lively.  The room was spacious and the beds were (obviously fairly new) and ridiculously comfortable- the kind you fall into and don't want to get out of!  I think I may have been upgraded to an executive room or maybe a junior suite because I had a small seating area and my room seemed extra large.  I'm a local but I never get tired of a beautiful view of the river, and my room had a great one.  

It's a great hotel (that I believe is currently under a  renovation or refresh) and it's in a prime location on the edge of the Quarter.  Next time I'll stay for more than 1 night and add some of the other amenities in my review too.

09/02/15 | Link | Rating: 4.0
239. Belly G.
A friend originally booked a couple of rooms at the Best Western from hotels.com not too far from here for a bachelor's party. However, prior to our arrival the people from hotels.com had contacted my friend and notified him that due to the heavy rain, the Best Western had been flooded and that we had been moved to the New Orleans Marriott. Sweet!!

We arrived here on a Friday night. The lobby was super packed and the line to check in was pretty long. We waited a little bit before it was our turn. We had requested for rooms with two double beds plus a roll away bed in each room to accommodate all six of us. However, they didn't have anymore availability for doubles rooms and as such we were upgraded to a larger corner room with a King bed and we were also provided with a $50 bar credit and a $120 breakfast buffet credit for six at the 5 Fifty 5 bar at the lobby. SUPER SWEET!!

The elevators in the hotel is pretty sweet, too. You don't have tons of buttons inside the elevator, but instead, when you're calling for an elevator you press the floor you want to go to and it will tell you which elevator you should wait at. For example, I was staying on the 37th floor, so when I'm calling for an elevator, I'd press 37 and the display will then show something like, "E" and and arrow pointing me where to go. This tells me that I should wait by the E elevator. Schweet, right? This way, there's no way some drunk asshole or some bratty kid get on the elevator with you will press all the buttons for the floors between the lobby and 37.

When we got to our rooms, the beds were comfortable; the bathrooms were clean, and even the roll away beds were comfortable. There's plenty of extra pillows in the closet and plenty of towels. The only downside is the door seems to be pretty thin, as you walk down the hallway, you can definitely hear the noises from inside the room.

The amenities that the hotel provides is meh. Internet is $12.95 per day. Come on! I mean, I bitch about having to pay $40 internet PER MONTH! And I'm forced to pay a third that for a day. Ridiculous.
Parking is $38 per day. Yes, THIRTY EIGHT FREAKING DOLLARS! Is real estate really that expensive here? Or does Marriott just love milking their guests? I'm going to go with the latter.

So, if you drive here and need WiFi, that's already an additional $50/day on top of what you're paying for the room. And let's not forget the tax, alright? They add up quick. Boo for these and hence I'm taking away one star.

Other than my disappointment in the high charge for internet and parking, my stay was otherwise enjoyable.  If you're considering to stay here, remember to factor in internet and parking to your budget.

18/04/15 | Link | Rating: 4.0
240. Leslie S.
Meh. The registration and restaurant staff and location are the only reasons I'm giving the this Marriott three stars.

I stayed here last week for a conference, and due to the large conference turn out, this hotel was packed to the max. It's located in a GREAT location in downtown NOLA: far enough away from the madness of Bourbon street (how you could stay in a hotel smack dab in the middle of the quarter is beyond me; such shenanigans!), but close enough to be a short 5-10 minute walk to the French Quarter, Warehouse District, and the Riverwalk. As others have mentioned, this place is an absolute architectural nightmare from the outside, the yellowish-gray paint makes the building look dirty. Not to fear, the inside is modern and spotless.

I was staying in the River tower, and my room on the 22nd floor was clean and orderly, if not a little small (especially for a Marriott). There are forty(ish?) floors, but I found it odd that you have to pay to "upgrade" for a better view of the city for $10/day, but the rooms weren't any larger (I learned this from my boss who choose to upgrade -- I'm not the doctor!). :-)

Check in was easy and painless, and the girl at the counter was very friendly. My only issue was that housekeeping failed to clean my room not once, not twice, but three times during my five day stay. Really? The first time I chalked it up to my own fault, as I had the "privacy please" sign on during the lunch break for about an hour. They clean between 8:30am and 4:30pm. It wasn't a huge deal, and figured they'd clean the next day. Right? Nope. I came back to my room on Wednesday around 4:30pm and when the room still wasn't cleaned, I called down to the concierge desk and asked to have my room cleaned within the hour as I needed to shower before dinner plans. When 5:30pm rolled around and still no housekeeping, I went down to the pool and grabbed pool towels and used those to shower with (luckily I brought my own toiletries) as I couldn't wait any longer. I was drying my hair and then the knock came for housekeeping. At this point I was unable to leave the room as I was getting ready for the business dinner, so I just asked her to leave fresh towels and toiletries outside my door. It was so weird, but in the morning and during the day I saw the housekeeping cart in the hallways -- why skip some rooms? I'm a neat traveler! In talking to a colleague staying in the Quarter tower, this happened to him as well, so just beware that housekeeping can be spotty. The next day the I had to ask the woman in the hallway to please make sure my room was cleaned (she was cleaning across the hall and it was nearing the evening). For the price of the hotel, I would expect better, and have experienced better at other Marriott locations.

The fitness center is small, and was always busy, so I would suggest going early in the morning or after dinner. It was rainy when I was visiting, but the pools (two of them!) looked nice - they are outside the fitness center on the 5th floor.

The hotel restaurant and lobby bar are very nice with ample seating. The staff I encountered was very friendly, and the porters and bell stand staff seem to always be having a good time.

It's too bad the housekeeping issue put a damper on my stay, as the other staff was wonderful and the hotel is in a great location. Beware that they are going through some renovations, so depending on where you're staying, you hear some construction during the day (this unfortunately happened to me). When it was raining and windy, the digital TV service was spotty. If these issues were resolved, I would be willing to stay here again, but until then, I think I'll be looking to stay elsewhere when I return to New Orleans. On the upside? The. Most. Comfortable. Beds. Ever. Seriously -- I melted into the bed. Perfect for a good night's rest after all the French Quarter shenanigans. :)

20/04/15 | Link | Rating: 3.0
241. Mike D.
Nice and tall two tower hotel that is very close walking distance to Bourbon Street and the French Quarter.  The rooms are excellent.  The concierge is friendly and helpful.  There are two large rectangular pools side by side on a roof between the towers. One pool is eight foot deep and the other is more shallow for kids.  The staff said the pool was temperature controlled, but it was pretty cold getting into it until you were able to get used to it.  It was only April when we were there and I bet it's refreshing in the summer months.  They do not have a whirlpool/hot tub which was a little disappointing.

In the lobby, their is a Starbucks and a FedEx office center.  The office center comes in handy to check in and print airline boarding passes.  You have to pay for Wifi in the rooms though unless you are an elite Marriot Rewards member.  Wifi is free in the lobby though.

19/04/15 | Link | Rating: 4.0