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Omni Royal Crescent Hotel in New Orleans, LA

Omni Royal Crescent Hotel in New Orleans, LA

Specialties

The Omni Royal Crescent features 97 guest rooms and suites in the Arts District adjacent to the French Quarter. Hotel amenities include Dress It, a gourmet burger restaurant, bar, lounge and fitness center. The hotel is conveniently located near the Mercedez-Benz Superdome, Lafayette Square, Jackson Square, The Shops at Canal Place, Harrah's New Orleans Casino and world-class restaurants, bars and entertainment. Louis Armstrong New Orleans International Airport is located 12 miles from the Omni Royal Crescent.

History

Established in 1958.

Omni Hotels & Resorts creates authentic guest experiences at 60 distinct luxury hotels across North America. From our resorts featuring over 20 world-class golf courses and award-winning spas to downtown properties perfect for leisure and business travelers, each Omni showcases the local flavor of the destination while featuring four-diamond, personalized service. The brand, founded in 1958, is frequently recognized by top travel magazines, consumer research organizations and trade publications.

 

Company Info:

Rating: 3.91

Address: 535 Gravier St, New Orleans, LA, 70130
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in New Orleans, LA

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Comments (68):

1. Lauren S.
Really enjoyed our stay here.  Friendly staff, clean and comfortable room with a very nice view.  Not the swankiest hotel in the French Quarter, but as a couple of twenty-something road-trippers, we felt very comfortable and welcome-- the experience was definitely a treat.  Great price as well.  Will definitely be returning when we make it back to New Orleans.

03/01/11 | Link | Rating: 5.0
2. Jennifer T.
We stayed here for our anniversary and we just loved it!  The staff was so wonderful, especially Sarah who went out of her way to make our anniversary  special.  She helped us get a free upgrade to a suite and then arranged to have chocolate covered strawberries and champagne sent up to our room along with an anniversary card.  The room itself was beautiful and the bed was very comfortable.  We had a fabulous time and we highly recommend it!

29/07/11 | Link | Rating: 5.0
3. Jason B.
Comfortable, comfortable bed! Staff was super nice. Loved the location!

16/04/09 | Link | Rating: 4.0
4. Tiffany T.
Stayed here on my honeymoon in New Orleans. This location is the best of both worlds, just 2 blocks over to the French Quarter, but you don't pay those very expensive French Quarter prices. They gave us a free room upgrade when they heard we were on honeymoon. The staff was very friendly and helpful. The rooms also had umbrellas, robes, an iron, and lots of extra useful things in the suite for their guests. We spent most of our days walking all over the city and this was a nice place to come back and unwind too with street noise at a minimum. I would stay at this hotel again and really enjoyed the week I spent there.

29/12/06 | Link | Rating: 4.0
5. evan t.
I would not pay full price for this Omni.  Half of their rooms face this weird dirty shaft that had spider webs and other grossness on the windows.  They made a mistake with our booking and it took a while to resolve.  On the plus side, the service is pretty good and you can use the pool at the Omni Royal.

29/11/09 | Link | Rating: 3.0
6. Dan H.
A great location if you're looking for a bit more quaint and quite hotel than those in the quarter or on Canal, but beware.

PROS

We loved the location and felt safe

Hotel has a small, old time New Orleans intimate feel to it

Free newspapers, morning drinks delivered to your room and internet via free Omni loyalty program

Valets were quick and very respectful of cars, parking seemed flawless.

Beds were very good quality and most rooms have feather pillows

In room safes

Flatscreen TVs with a good mix of channels

Quick elevators

CONS

Parking cost of nearly 30.00 a day

Tiny, TINY rooms

Shower stall half glass thing will leave a ton and I mean a ton of water on the floor

In room fridges are more like the fridges on cruse ships they will only keep things cool(ish).

We had three rooms in two nights due to lots of issues, most were Omni's issues one was not.

Walls are thin as paper, in our first room the people next door kept us awake until 3:00am, management could not keep them quite so we changed rooms. The second room had mass amounts of hair and pubic hair in the sheets on top of blood stains on the comforter. The room had been cleaned, but housekeeping clearly made up the bed and did not change the sheets from the guest before us. We changed the sheets ourselves that night and alerted management the next morning to remove the comforter from our room and replace it with a new one, but the blood stained one that we placed on the floor was put back on our bed. Our second room on top of the bed issues had the heat and a/c system go out and after a repairman couldn't fix the unit after a second call we had to switch rooms again. Our third room had used soap put back into the small cardboard boxes by the sink and by this time we had enough and decided to checkout a day early and did not want to stay the last night at the hotel.

OVERALL

I loved the location, but for the price pernight that this hotel charges I expected a better experience. Had everything gone smoothly here and we had no issues this would have been my new hotel of choice in NOLA from now on, it's a shame that didn't happen.

I can overlook the noisy people next door because no hotel can control how their guests act, but the cleanliness and age of hotel show with the thin walls and HVAC system. To the credit of the Omni they did give us two free breakfast coupons which we chose not to use because Cafe Du Monde comes first for us when in NOLA and management comped our parking for the stay. However, still ONE STAR, spend your money elsewhere.

07/12/10 | Link | Rating: 1.0
7. Maeve H.
We just stayed here for Superbowl weekend, it was such an upgrade and a pleasant suprise for the price!  The location was awesome, easy to get to everywhere, street car is 1 block away.  Very very clean, comfortable, no loud fans blowing or distracting hums, VERY comfy king bed, and quiet when we wanted to sleep.  Great shower, nice amenities.   Our window faced the street, which was fairly low key.

We could not think of a single negative upon check out.

10/02/10 | Link | Rating: 5.0
8. Y D.
This hotel is a nice older hotel.  Our room was small but comfortable and cozy.  The front desk staff (Eric and Maggie) make you feel like you're family visiting their home.  They are there to truly make your stay as pleasurable as possible.  They are very helpful, courteous, with anything you need whether its site sightseeing, dinner reservation, to the comfort of your room.  The breakfast buffet which we purchased with our room package was great.  Restaurant staff was also very helpful and always serving with a smile, as they are there to serve you.  If you need something just ask them, and they do it happily and with a smile.   Everything you need is within walking distance to restaurants, shopping, French Quarter, etc.  I highly recommend this hotel.  I was truly impressed with the hotels staff's customer service, keep it up.

04/10/12 | Link | Rating: 4.0
9. Maria Christina T.
Having stayed at the local Hilton in the past I so much prefer the Omni. Very low key with personal staff. Our room was huge and very clean and you can't beat the location. It was cold during our stay but I can imagine sunbathing up on the roof top area in warmer weather.
Also, we got a really good rate.

21/01/10 | Link | Rating: 5.0
10. Brian L.
The staff are very friendly and accommodating. Gravier street is kinda dark and not very busy at night. The lobby is small and so are the rooms. Everything in the room was clean and decorated decent, but I had to be careful not to hit my head on the sink when sitting on the toilet. And the shower had half a glass wall, so the floor always got wet. Overall, the Omni Royal Crecent is a decent hotel close to Canal and Bourbon Street if you don't mind a small room and no frills hotel.

07/09/11 | Link | Rating: 3.0
11. Joseph D.
Happily satisfied with this hotel!  Asked for a quiet room and it was a very comfortable room (612).  Hotel staff was EXTREMELY helpful.  As soon as I got there i was parched.  I asked where i can buy a water and the girl gave me a cold bottle water.  Didn't even charge me!  Also, they let me use the internet there and were always available when I would call down for a question.  An added plus is the outdoor hot tub on the 6th floor.  It was very relaxing and good atmosphere.   Great location.  Comfy beds.  Almost a 5 star experience.

11/02/11 | Link | Rating: 4.0
12. John R.
Upgraded to a suite, great otel, great location.  Loved it (again).  Go to NOLA in December - never a better time.

31/12/11 | Link | Rating: 4.0
13. Patrick K.
Was in NOLA attending a convention at a nearby hotel, read reviews of that hotel and decided to find another place to stay...found the Omni a block away.  The Omni Royal Crescent Hotel was perfect.   I got the room and breakfast each morning for $70 less than the rate at the convention hotel.  The room was clean, the staff was wonderful and the breakfast was great.   The location is fantastic...only a few blocks from Bourboun Street...and other great restaurants nearby.   I highly suggest a stay at the Omni Royal Crescent (there is more than one Omni in NOLA) your next trip to New Orleans.

24/07/11 | Link | Rating: 5.0
14. VictoR G.
Wow, this is exactly what a hotel is supposed to be. Old world charm with traditionally great staff and service. I have no idea what the cost was as my boss treated us to a small trip from Houston so I can't position my review on an ROI plane but here are the facts. It is a small sorta boutique hotel. The reception area is charming and cute. The check in was quick and easy. The rooms were very clean and a good size, especially for these types of older hotels. However, from the reviews it looks like some maybe smaller rooms so i guess it just depends on your luck. But the things that make this hotel a winner are that it is not right off of Bourbon st, so you can get a good quiet night's rest, it is close to the casino if you want to gamble a bit, Nola is a walking city so if you are up for the trek across canal street then this hotel is perfect ... Did I mention the staff is great?

09/10/11 | Link | Rating: 4.0
15. Gerry R.
GREAT, lovely hotel. Clean, comfortable, friendly, helpful staff.  Really, great staff - they make you feel very welcome and were very attentive.

PERFECT LOCATION: We were here during the French Quarter Festival and while we wanted to be VERY NEAR the French Quarter, we didn't want to be IN the French Quarter - too loud ALL the time. The hotel was just right!

Other reviewers are correct - the 1/2 glass shower door is a poor design. We just put down extra towels on the floor.  But I did feel poorly for housekeeping having to clean that up every day.

SUGGESTION FOR STAYING THERE: Join the Omni club when you make your reservation online. You get free wi-fi and every morning they deliver the beverage of your choice to your room.

16/04/12 | Link | Rating: 4.0
16. Danny A.
I'll start with the negatives since there isn't much at all to say bar one thing; the internet. The wireless connection was appalling - on one minute then off for several others. Furthermore, the rooms do not have a wired connection which could have helped me resolve this issue. But that's it. No more negatives.

This is a good hotel to stay at. Walking distance to the French Quarter (which is good if you want to steer clear from the late night banter). Service is great, helpful and in my experience it was done with a smile. The gym is small but it has two treadmills, and two elliptical machines. No weights. But who cares, you're in NO and you should be down at a bar chugging down a 'Hurricane'!!

However, I did not try their restaurant but my 3 night's stay experience made my trip all that more enjoyable. I would recommend you stay there if you ever pop down to New Orleans.

07/10/10 | Link | Rating: 4.0
17. Ananth U.
Wrote this review originally for hotels.com , but they don't seem to want to publish it. hotels.com - you suck! What follows is the review of my experience at Omni Royal Crescent, New Orleans.

I booked a deluxe queen room for four nights around Mardi Gras through hotels.com some weeks in advance and of course got charged for it immediately. Saturday night I reach there after a connection delayed due to weather (storms in New Orlans all day). Called the hotel in advance to check if I would have trouble reaching the hotel because of parades and after much being on hold and checking of reservation information and spelling of names, was told that there would be no problem. In the end I ended up walking several blocks in the mud because my cab driver said he could not get any closer than that because of the parade. So by the time I got to the hotel all I wanted was a nice shower and something to eat. The lady at the reception told me although I had reserved and already paid for a deluxe queen room, they do not "guarantee" the room type and all they had was a double. I was tired and did not argue and went up to the room to find that the bathroom door handle comes off when you pull the door shut and the shower head falls down when the shower is turned on.

So I called hotels.com customer service and was on hold for 45 mins. Meanwhile I called the front desk and a very polite guy showed up to look at the shower. He made a few trips back and forth to get tools and spare parts, but in the end told me that it could not be fixed. Hotels.com customer service was on by this time and I explained the problem with the room. The first person seemed unable to help, so I ended up talking to her supervisor. After explaining to them why hotels.com takes my money for a specific product, it is not unreasonable on my part to expect to receive it (a conversation that for some reason took about 30 minutes), she said she could not do anything to help that night, but said will work with the hotel to get me something the next day. After asking for it (again, I had to ask for it), she said she will attempt to get me some refund for the "downgrade".

The next day the hotel did put me in a room with a king bed. (Don't believe it was a "deluxe", but I did not care.) They also said they will give me a refund of an amount that was less than 5% of what I spent. (Yes- I did the math; it was about 4.1%.)

The rest of the stay was fairly drama free. The staff at the front desk and house keeping seemed pleasant and competent. The bar downstairs seemed just tolerable, but then again it is a hotel restaurant and bar.

I did have one more surreal conversation with the lady at the front desk though. One day I walked into the edge of the bed and got a small cut on my leg. Called front desk to ask for a band aid and was told by the mysterious front desk lady that due to security reasons, the hotel does not provide band aids. Really? Is that really a thing like no bottled water on airplanes? Anyway, I did not bother to ask for an explanation.

Final confession: I did not leave a tip in the room for housekeeping and I have been feeling guilty about it. They seemed to do their job fairly well and should have received a good tip.

14/03/12 | Link | Rating: 2.0
18. Jeff S.
Nice room within walking distance of the French Quarter.  Could see the top of the Superdome from our window.  Was much cheaper than the Marriott we were moving to after the weekend.

Free drinks (non-alcoholic) delivered to the room each morning. The heated outdoor pool was just silly (and useless) in that weather. Ancient elevators but it's an old renovated building so it's part of the experience. I sleep in a lot of hotels and the king bed one of the better nights of sleep I've have, very comfy. The bathroom had a completely retarded shower door which only covered 50% of the shower.  So no matter how you pointed the shower head or stood there would be a huge puddle of water on the floor, requiring 1 or 2 towels to mop up.  Not very a 'green' setup when they suggest you save the Earth by not asking for too many landed towels. Silent refrigerator was appreciated. Poor ventilation in bathrooms.  Bar staff hooked me up with the remote control one morning to watch a US World Cup match with a free OJ.  Rest of the staff we faced was very helpful.  Cleaning staff didn't seem to vacuum the entire time we where there; probably too busy mopping up the bathroom floor.

26/06/10 | Link | Rating: 4.0
19. Christian H.
Stayed here during Memorial Day Weekend (Friday - Tuesday).  
PROS:  Great price (got it through hotwire).
Great location: in the French Quarter, just a couple blocks from Bourbon St and all the great locales.
Front Desk employees.  All friendly, helpful getting cabs, etc.
CONS:  The thermostat doesn't really work (a number of other reviews have noted the same issue).  
The bathroom is very small, with hardly any space for any toiletries.
The hot tub is located on the east end of the sixth floor, with hardly any space to lounge around.  the hotel is eight floors, so by the afternoon the sun recedes below the hotel's roof and you can hardly get any sun.  
On our last day, half the TV channels weren't working.
BIGGEST CON:  Cleanliness.  The glasses seemed to have been washed or simply rinsed off in the bathroom sink.  They didn't replace any of the paper cups that we'd used, nor did they replace the tissues or toilet paper (I had to call the front desk for replacements, along with bags for the ice bucket). One of our towels was simply rehung on the wall rather than replaced with a clean one.  They also never replaced the sheets during the multiple-day stay.

The price and location is nice, but otherwise I was very disappointed by the room.  I've stayed at many Omni hotels before (including the one on St Louis street in NOLA) and this is the first time I'd been so thoroughly disappointed.  I definitely won't be staying there again.

31/05/13 | Link | Rating: 1.0
20. Qype User (Smokey…)
I loved this hotel. I got a great deal on it and I was surprised at how quaint and elegant this hotel was. It's in a great location, just outside of the French Quarter, walking distance to most attractions. They have a great sundeck and a free fitness room. Staff was very friendly.

The only downside was their valet parking, $25 a day. I parked a block away for free.

Great place for the price, I would stay again.

11/05/09 | Link | Rating: 5.0
21. Barry S.
This is an older New Orleans Hotel but the rooms are large, updated, and first rate.  Our bathroom was huge and modern with beautiful marble.  The staff was very pleasant and Nick was especially nice.  The 6th floor small patio view and Jacuzzi (no pool on property) were a little disappointing.  The parking is all valets at a fair local price of $27 per day.  The location was perfect - a few blocks from most everything we wanted to do.  Join the Omni guest program online for free wifi, daily paper, and morning coffee.  This was a very nice hotel and a good value.

17/07/12 | Link | Rating: 4.0
22. Laurie P.
We stayed for 3 nights in a jacuzzi room without a view (we knew this when we booked).  The location is perfect.  Blocks from the French quarter which gave us some privacy and much needed solitude after a busy, busy day of sightseeing.  I would definitely stay here again but I have one tiny "observation" that the furniture is getting a little nicked up and worn.  Other than that, the room was spacious with a big sitting room off the bedroom and HUGE marble bathroom.  The staff was fun and friendly and in fact my sister has a beagle that is a tad over the weight restriction of 25lbs so to be on the safe side, they stayed across the street at another hotel that allowed any size dog.  That was a nice hotel but nothing compared to the Omni...anywho, my sister brought her beagle up in the elevator and the hotel Manager was also in there.  She explained he was just visiting for a few minutes to pick up his dog God Mother.  The manager was so taken by this gentle creature, he said that Fred the beagle is welcome anytime at his hotel.  He even offered to send up some food & water for Fred!  What a nice gesture for the manager to make and it shows the level of service.  We are planning on making NOLA an annual pilgrimage and we will definitely be staying at the Omni Royal Crescent again.

08/03/13 | Link | Rating: 4.0
23. Dee Dee R.
Great hotel...Very close to the French Quarter...beds were super comfortable...staff very friendly...we stayed here prior to going on a cruise...perfect spot to be very close to the ports...the ladies at the front desk were eager to help get us anywhere we wanted to go with maps and directions and personal recommendations. They also told us where not to go so that we would stay in safer areas.
I will go back...great experience!

09/08/11 | Link | Rating: 5.0
24. Nicole L.
Ehh...more like *3.5 stars*

There was nothing in particularly BAD about my experience; just different from my prior stay at the Omni Parker House (see separate review).

Here's the low down....

- First of all, I would like to say the staff is very friendly and accommodating.

- So, I wanted to use my Visa debit card for payment. Apparently they require a $50 hold PER DAY for incidentals. Didn't see a mention of this on the website nor did I have to comply with this "rule" in April at a different Omni.

- Location is great! Close to the French Quarter but not so close I can smell the alcohol in the air. About 1.2 miles from Frenchman Street.

- Room was very clean and bed was comfy

- Walls are paper thin. Woke up at 6am to the sound of my neighbor slamming the door. Heard them having sex a couple hours later. Woke up another time at 5am because of the trash truck. That lasted about an hour.

- Sundeck on the 6th floor is nice and has a jacuzzi

- As mentioned in another review, the shower "door" is a piece of swinging glass which only covers half the shower so yes, water does get on the floor. To add insult to injury, the shower head is nonadjustable as if they want water to spray everywhere. My advice: thrown an extra towel down there.

- There's no exhaust fan in the bathroom. The rooms are small and the windows don't open.

- I'm an Omni Select Guest so my companion and I each get a beverage in the morning. When I stayed at the Parker House in April, we each got a hot or cold beverage. This time we only got one each. Not sure if they've changed that or not.

- Also, I selected WSJ as my preferred paper which we only got on the 1st morning. After that it was USA Today. Not sure what happened there...

Overall, my stay was pleasant and I guess I'll have to remember that not every Omni is the Parker House.

16/11/11 | Link | Rating: 3.0
25. Nadia G.
Before I say anything negative, I would like to note that this hotel has a really friendly staff. They deserve 5 stars.

My room on the other hand.... Well.. I'm not sure why I got the reject room of the hotel but I feel like I did. I only say this because I had several friends in other rooms, and I visited three of their rooms and they were all ALOT nicer than mine. I should have complained but I thought I could just roll with it and I did, but I was a bit disappointed.

I had a corner room on the 5th floor. At a first glance it seemed okay, but after we had already spread all our crap around the room, the issues started to surface. I'm pretty sure the floor was slanted, just slightly. The temperature was kind of out of control, too hot, too cold. The shower had half of a glass door, so water would make its way out of the shower. There was only one trashcan. Our TV was not connected all the way. We fixed it, but still. The ceiling of our room was at least a foot and a half lower than others.

I dunno, I have stayed in another Omni before and I saw the rooms my friends had and I'm confused. I think I literally got the redheaded step child of hotel rooms. Next time, I will be requesting another room.

12/12/11 | Link | Rating: 2.0
26. ALICIA S.
This hotel was great! Walking distance to everything, clean, cozy, nice decor, and super friendly and helpful staff. We stayed January 23-25, 2012.

Beds were great, our room was clean. Nice deep tub for baths, hairdryer, and lighted makeup mirror. My only complaint was that the shower had a strange glass door with only one panel so it didn't quite go all the way across the tub, so that meant water went ALL over with bathroom when we took a shower!!! So much, that I ended up having quite a slip in the bathroom and was bruised up. Not a major deal though- just they should rethink that design!

A couple things that made our stay great:

A handwritten note from one of the staff to welcome us

My dress strap broke one night and  I called the desk for a safety pin and they promptly brought up a complementary sewing kit and saved the day!

We signed up for the "omni membership" or whatever their rewards program was called and received two free drinks each morning, fresh apples the first am, and free wifi.

Nice, but small, workout room. It worked fine for me even though it was small.

Turn down service in the evening with fresh ice and they left the TV on an "ambient music" channel to relax to.

Great location!

The downers:

It took forever, I mean forever, for the valet to bring our car back when we were checking out!

The weird shower door I mentioned before.

There is no pool. Not even a jacuzzi. Just a teeny tiny warm pool on the top deck.

Would totally stay here again.

18/02/12 | Link | Rating: 4.0
27. Wade M.
COMFORTABLE - FRIENDLY - BROKEN. We checked in at 11pm, and our room was about 50-degrees. The heat didn't work. We called the desk and someone appeared to fix it. He assured us that the room would warm up in 20 minutes. After 1/2 hour, the room was still 50, so I called and asked for a different room. He took me to several rooms around the hotel, all freezing cold. I told him he didn't need me to find a warm room, and to call me when he could hold his hand in front of the vent and feel warm air coming out. At 2am he called and we got a warm room, and finally went to sleep. I was surprised the hotel didn't do anything to make it up to us. In addition, the listing says Free WiFi, but they told us it's $9.99/day. Otherwise, the hotel is comfortable, friendly, and well-located.

15/01/13 | Link | Rating: 2.0
28. Vikki I.
I stayed here about three years ago for business and highly enjoyed my stay.  I was happy to have such a large room and a beautiful bathroom with a makeup mirror.  Plenty of room to work at the desk too.  As previous Yelpers have mentioned, the shower was a bit problematic with that door for half of the tub.  Be careful where the shower spray goes, you don't want to slip getting out!  Gym was small but well appointed and thoughtfully decorated.  Plunge pool was perfectly fine for cooling off.  Restaurant was ok.  I ate one breakfast and one lunch here before finding much better places nearby.  Biggest plus is the location.  Just a few streets from the French Quarter and about a ten minute walk to the Convention Center.  There was a drugstore a block or so away and plenty of good bars and restaurants to explore nearby.  I felt very safe walking here at all hours of the day and night.  Will be sure to stay here again when next I return to New Orleans.

04/11/13 | Link | Rating: 4.0
29. Bryan R.
If you are planning on staying in the French Quarter this location is as safe a location as you can stay in.  Removed from the main action of the French Quarter but close enough that you can walk to this location is close enough but far enough away from the major partying to feel safe.

The rooms are small(er), I wouldn't necessarily say small but definitely not huge, but not than sufficient for a temporary stay.  Anyone that thinks these rooms are too small never went to college.  The parking fee per day is $30, and there is no street parking so if you want to get around NO you need to pay this fee which can add up pretty quick if you are staying for a week or more and definitely one fee that you won't account for.  

The restaurant down stairs was good for lunch but not great for dinner and not worth the price for snacks.  I believe on a couple of days they ran out of bread and we had our sandwiches on bagels or something like that, at full price.  All in all a great location if you want to go to the Metrodome or visit the French Quarter, in my opinion worth the price.

02/01/11 | Link | Rating: 4.0
30. Brien W.
I was excited to stay here for a quick getaway for the weekend. I stayed here back in December and found the room to be clean. In the morning I called for the valet to bring my truck around and they did so in a very timely manner. I left the hotel a satisfied customer. It wasn't until two weeks later when I received a ticket in the mail for speeding in New Orleans. After a quick investigation I found the Valet had been the one that sped through the light. I contacted the hotel management immediately and explained my issue. I dealt with the operations manager who then requested an email with the information needed to pay the ticket. I complied. Two weeks later and deadline to pay the violation fast approaching I contacted the manager again. He assured me the valet company would take care if it. I was then contacted by the valet company and told a ticket had been created for my complaint. After all is said and done a $30 charge for Valet parking one night at this hotel led me to pay for the valet driver's careless operation of my vehicle by means of a $110 ticket.

03/02/14 | Link | Rating: 2.0
31. Nicole L.
Hotel is very nice especially for the price. It's Quiet and off the beaten path for those that would like to kick back and relax in New Orleans. My 3 Stars is for the hotel.Everyone was nice enough including managers and front desk staff except, Natalie whose customer service skills suck. It's kind of sad that she represents the Omni. I hope she gets a clue soon...and a personality too.

04/09/13 | Link | Rating: 3.0
32. Lincoln W.
For the price (compared to other hotels in the area) you can't really get much better than this place. Clean rooms, great location and amazing service. I wish I could remember the girl at the front desk name, but she was very friendly and helpful. Located just 2 blocks outside of the French Quarter, everything is still within walking distance. Will stay here again!

27/07/13 | Link | Rating: 4.0
33. Vicky L.
I got a great deal for this place from travel zoo, so I stayed here for a week. This is a great location close enough to the quarter without being in the quarter, and in a nice neighborhood.

I got a room at the top floor with a great view towards the garden district. The hot tub was small, but still enjoyable. Everyone there was helpful with giving me directions and places to eat tips.

The maids kept my room clean and well stocked.

Since I had signed up for their Omni Hotel select guest rewards program (free), I got complimentary coffee and danish in the mornings and a bottle of water at night.

I would recommend this place to any one who comes to town.

13/02/11 | Link | Rating: 4.0
34. Peter S.
Great small hotel, excellent food in the lobby restaurant.  Would definitely recommend and stay here again.  Good location, very walkable, comfortable room, small bathroom typical for older renovated hotel.  Think European.  Friendly staff, rate was a great value compared to other similar hotels.

25/03/14 | Link | Rating: 4.0
35. Maria M.
I stayed here a few weeks okay.  My only gripe, hence the loss of one star, is because there is no pool despite what their website says. I don't appreciate the indirectness.  The pool shown on the website belongs to their sister hotel in the French Quarter, which is about 10-15 minutes away (on it's own accord, it's excellent! complete with a bar, changing rooms etc.)  The only "pool" on location is a tiny heated pool on a sun deck.

There is a nice gym on location.  I used it several times, and was pleased with the new smell, nice machines, available water and fresh towels.

Our standard room was small, but the bathroom was hotel.  Overall this is a very nice hotel.  The location was in a quiet area of the business district, and close enough to the Quarter.

19/07/11 | Link | Rating: 4.0
36. Janette W.
This was close to the last hotel with availability during our last visit to the great city of New Orleans. We were just glad to have a place to stay after we accidentally booked our tip during Fleet Week. it was a fairly well-appointed suite considering the size was rather small and there were no windows. There was a great bathroom with nice toiletries. But I was a little confused by the half-glass shower door, and its really hard to wake up after a long night on Bourbon Street when there is no sunlight to indicate morning, or in my case, early afternoon! Also, don't bother with the restaurant downstairs, the wait siting at a table was so long we just got up and left!

16/09/12 | Link | Rating: 3.0
37. K M.
Hotel was great, minutes to Canal street and Minutes to Bourbon Street.  Very Clean, staff were accommodating and very helpful.  The room was a great size with the bathroom even bigger.  Nice pool area on the sixth floor.  Had breakfast from the restaurant 2 days great selection and tasty and fairly reasonably.  Only drawback is that wifi is not free in the sleeping rooms $9.95, only in the lobby.  Overall a very happy guest!

07/11/13 | Link | Rating: 4.0
38. Roxanne K.
I really love a nice PET FRIENDLY hotel! This place is tucked away from Canal and the dirty smells of NOLA. I was in a first floor room in the back of the hotel with a view of some brick wall. I actually like it this way, made the room darker for sleeping. The bed was so comfortable... I travel too much for work and so often cannot sleep on hotel beds, not this time!

Two complaints: The tub was a retrofit of epically bad proportions. Listed as a Jacuzzi tub and doesn't match up to the website photo expectations. First, the shower head is in the middle of the wall high above and points directly to the floor outside the tub... if you're not careful to make sure the shower curtain is closed you've got water all over the floor. Next, is the height of the wall into the tub... you need a step ladder. I have very long legs and found the entry and exit of the tub to be tricky at best.  Second complaint was the shin busting bed. The path between the bed and the tv setup wasn't even wide enough to roll luggage through. Those square edges loved to catch me by surprise.

I think I was in a smaller than normal room and tucked away because I had a dog, but before you unpack you may want to check for these items. Otherwise, the hotel is very nice and clean, the staff is super and it now has a place to eat and drink. I'd go back for sure!

26/08/11 | Link | Rating: 4.0
39. Gemma G.
I had a really lovely stay in this hotel earlier this year.

Its in a great central location, just a short walk from the legendary French Quarter. The rates were pretty reasonable and it had a lovely, relaxed feel about it. The staff were exceptionally friendly and helpful, this was particularly noticeable having moved from the Sheraton where the service and ambiance had been particularly poor.

The foyer reflects a glam-regency style, slightly over-the-top in true American fashion, but shiny and new looking. There were nice touches such as the bowl of complimentary apples and the water flavoured with real fruit.

Its a small hotel so no endless waits for the lift (I'm talking to you Sheraton!). Our room wasn't ready on arrival but we were able to sit by the pool and try to recuperate from our hangovers while it was being prepared!

The pool is exceptionally small (I've seen bigger baths!) but it was better than nothing and there was a reasonably decent gym which was free to use (not like the Sheraton) and free WiFi (not like the Sheraton).

Our room was nice, modern and reasonably spacious with large windows letting in lots of natural light. Unfortunately, we had booked a twin room but ended up with a double which they couldn't change. This may have been the fault of Hotels.com with whom we made the booking, who knows.

We didn't eat in the restaurant but had drinks from the bar which were good, as was the service.

The concierge was very helpful when it came to checking out, storing our luggage and booking us a taxi to the airport. This was truly great American service at its best and really helped make our stay a great one.

13/07/11 | Link | Rating: 5.0
40. Rodney H.
They really should rename this hotel "Sarah's Omni Royal Crescent Hotel" as she is the best thing about this property.

Oh sure, it's close to the Quarter with big rooms yet a non-Quarter price tag, right by both main streetcar lines and walking distance to great restaurants and bars. But that's besides the point as you really want to come here for Sarah.

Sarah is the Loyalty Ambassador who really makes things happen. I needed help with a few things prior to my arrival - done. Had questions while there - done. The only thing I didn't ask her about was my much needed massage (I mean where to get one, not ask Sarah for one. However, as great as she was taking care of everything else, probably would give an amazing one!).

Sign up for their Loyalty Program and your WiFi is free along with juice/ coffee delivered to your room every morning.

I really did like this location much, much better than the other Omni in the city as the staff really make a difference. Plus you can actually get a good nights sleep!

Say "hello" to Ed Cronin the GM as he really does care about the quality of your stay but remember, it's Sarah who makes this a five star visit.

12/08/11 | Link | Rating: 5.0
41. Amanda C.
I've been to New Orleans 5 times now, 3 of which where I stayed at the sister Omni in the quarter. When I wasn't able to snag a room there, I figured that I'd give the Crescent a shot because I was an Omni member.

I was hesitant to stay outside of the quarter only because I considered the area a second home, but I was SO glad I made the move. The price was cheaper, my room was bigger, the staff is incredibly nice and it's close enough to the quarter to feel like you're in it, but quiet enough to know that you're not.

If you're a first-timer to New Orleans and are looking to have fun and be part of the action, I would recommend the Omni Royal Orleans. But, if you still want to sleep at night and avoid the crowd that the quarter attracts, this is the best hotel you can stay at across Canal.

I do have a couple of complaints though, hence the 4 stars....if you're looking to work off those po'boys and gumbo, don't expect to do anything but run in the gym. The room is incredibly small and only really has cardio equipment. The pool is miniscule and is basically a hot tub. The roof-top pool at the other Omni is great and offers a beautiful view of the city but for some reason they're unwilling to let guests from the Omni Royal Crescent use it.

As I've said in my review of the other Omni, JOIN THE SELECT GUEST CLUB! It's free!! You get free wifi and FREE drinks, 2 per person EVERY MORNING of your stay!

28/11/11 | Link | Rating: 4.0
42. Bridgette A.
CLEAN and exceeded my expectations.  If you sign up for their point system, you are immediately eligible for an upgrade.  My friend and I stayed here and asked for one room with 2 beds.  They ended up giving us 2 ROOMS connected by a door with our separate beds and bathrooms.  It was awesome.

13/11/13 | Link | Rating: 5.0
43. Kali M.
I had a great stay at the Omni Royal Crescent.  I was in NoLa for a shoot recently and production put me up here, so I guess I'm starting out more positive than if I'd paid for it myself.  Just thought I should concede that.

The staff were incredibly welcoming, from the doormen to the front desk to the in-hotel restaurant/bar.  The upkeep was very good, my room was perfectly clean and the bed was comfy.  

Close enough to the quarter to easily walk, but removed enough to keep away from the noise.

The only gripes I had were the thin walls (I could hear the family next door romping around... not my favorite thing the evening before a 5am call) and the incredibly weird shower setup that other reviewers have mentioned (a fixed half-wall - not a door or curtain - that allows a FLOOD-worth of water to spray into the bathroom).

30/05/11 | Link | Rating: 4.0
44. David M.
For the price, I can't really complain, but overall as hotels go the room was a bit cramped (the bathroom ridiculously so) and I didn't dig the half-glass door on the shower, which as other reviewers mentioned, results in water getting all over the floor.

The staff are very friendly and their valet is pretty quick. Just call from your room when you want your car and they'll call you when it's out front, so you don't have to wait for it.

Protip: If you want free wifi: sign up for their free Guest Select and they'll waive the $10/day wifi fee!

09/04/12 | Link | Rating: 3.0
45. Merritt G.
I stayed here on a business trip in November 2012. It was a lovely experience and I would look into booking this hotel again. My room was on the small side, but worked just for me. The patio/exercise area on the rooftop was lovely and I spent several mornings relaxing up there. The front desk staff were helpful, and the attached restaurant had great drinks and good sized sandwiches. I had several Hurricane's from the bar and they were the best I have had. The surrounding area is noisy, especially at night. However the hotel is just a few blocks from the Casino and the French Quarter, so noise is to be expected.

20/09/14 | Link | Rating: 5.0
46. Barbie S.
We stayed here for Jazz Fest. The hotel is located only blocks from the French Quarter, gift shops and restaurants. We walked to most places at night. The lobby is small and clean. The staff was extremely helpful and Juan C at the front desk gave unmatched service. The room was freezing upon check in but that could be fixed, the hallways stayed cold.

PROS: Hot tub on the 6th floor
            Nice clean comfortable rooms
            Free wireless for gold members
            Great service from the employees
            Great location to everything we wanted to see.
            Complimentary boarding pass check in (in the lobby)

CONS: Freezing room upon check in
            Strong air freshener in the lobby (only upon walking in)

05/05/13 | Link | Rating: 4.0
47. Ben F.
This hotel is a hidden gem.  We stayed there only Thursday night last weekend because I had previously booked another hotel through Hotwire Friday to Sunday.  We wished we had stayed here the whole weekend.

The room we got was great.  The restroom was huge!  I'm a guy- I normally don't care, but this was nice.  It was a deluxe room (the most basic) and we got it for a deal, $94 after tax.  Doesn't appear that prices are normally that low after having looked at prices again just now.

Location was great, right across Canal from the Quarter.  Staff was very friendly and helpful.  Valet was good but they did take a while to get our car when we were checking out.  I called 20 min before we went down and still waited about 10-15 min outside.  But no big deal.  I will be staying here from now on when I come to NOLA.

19/07/13 | Link | Rating: 5.0
48. Anabel V.
Helpful from the beginning.  Upon check in they already had all my stuff ready , I just showed ID and away to our room.  The room was small but the bathroom spacious.  Despite arriving post hurricane (hence skeleton crew) everyone was attentive and friendly.  Bourbo was 2 short blocks + 1 city block  away; our stroll took us 10-15 minutes; cab or driving was 5 min.   There are alot of businesses (stores and restaurants) all within walking distance.  
My complaint unless i did not find the pool, was that the pool i came across was small. If what i found was the jacuzzi then it has enourmous jacuzzi or a very small pool.

05/09/12 | Link | Rating: 5.0
49. Mark S.
This is a smaller, boutique hotel very conveniently located to the French Quarter, downtown businesses, and the Warehouse District. Staff is very friendly and helpful, and the rooms are nice. Bed was very comfortable and room was clean. Only complaints would be that the bathroom was small and just had a swinging glass panel half the length of the tub when showering, so water gets everywhere and I found myself mopping up the floor and sink counter after every shower. I'd rather just have an old-fashioned shower curtain. Also, walls must be pretty thin as my room was pretty noisy in the evening. Could hear people in the street outside my room as well as people talking in the rooms around me. And I think at their prices, internet should be free.

19/11/14 | Link | Rating: 3.0
50. Kathleen K.
My travels to New Orleans have covered 34 years (since I was a teenager) and I have stayed at many hotels in and near the quarter. My critera is clean, safe location and a fair value. Historical or unique is a plus.

The Omni Royal Crescent is a great hotel. The rooms are average size but well designed with functional furnishings. It is located two blocks from the quarter in an area west of Canal. A nice bonus is Mother's Restaurant is only 2 blocks away.

When you check in the front desk staff enthusiastically greets you. If you join Omni Rewards you can pre-check in and then you just show your ID. Plus a handwritten welcome letter from the manager, free room service breakfast beverages and free internet (9.95/day if you are not a member).

The rooms are clean and ours included a small fridge and a coffee maker. The toiletries are actually usable and decent sized. But the shower is strange. It has a glass door that only covers half and it folds out. It works but water goes all over the floor - shower curtains would be better. Internet speed is very good.

22/01/13 | Link | Rating: 5.0
51. Ashley W.
We went here for our first anniversary. Everything started off great. Room was clean(checked it for bed bugs and stains on the sheets, clean:)) bed was so big and comfy so we're the pillows. They brought us some Champagne, cheap champagne but still a nice gesture. Then the bad, when we went to go check out and get our car, we find out that someone in valet had left our car lights on and our battery had died. We ended up getting stuck at the hotel for 3-5 hours and had to call AAA. Also when the valet was trying to start the car it was raining and they left some of the windows down getting some of our things wet in the car. The hotel in return gave us our valet fee back which was only $29 and a "discounted" meal from their restaurant. Needless to say we were a bit bummed because we had to replace our battery that cost us $150 and were late to leave to our next destination that was around 8 hours away and wanted to get a head start on it. The hotel is nice, the people are nice, our visit not so nice.

27/12/14 | Link | Rating: 3.0
52. Tianna W.
First off, I would like to say Im thankful to have found a room during a busy season and was excited to stay at the Omni in New Orleans. Honestly, my stay was okay. Customer service was good, and the bell men were prompt and helpful! The location is pretty close to the Superdome about15--20 mins walk and 3 blocks from the french quarter. Also very close to the Casino and Mothers restaurant.  Our room was pretty small and couldnt fit a roll away bed in our room without making it impossible to have a clear or slight walk way below the foot of the bed. So we returned it. I enjoyed LA Omni better and would like to try the Omni in the french quarter, which I saw, and reportedly has larger room.

21/07/14 | Link | Rating: 3.0
53. Amy B.
We recently spent the better part of a week at the Omni Royal Crescent, and overall, I think it's a good choice of hotel if you are in New Orleans.

Highlights include a great location just outside of the French Quarter--you get to avoid the crowd noise and filthy streets while being just a short walk away. The staff were very helpful, for example arranging our transportation back to the airport, and our room was cleaned even on days we lazed until late afternoon before heading out. The room itself was comfortable, with a cushy king-sized bed. A pro tip is to be sure to join Omni's free rewards program before you stay: Members get free wi-fi and complimentary morning beverages delivered to their room.

The downsides of this hotel include very thin walls--we were staying in a room between family members, and could not only hear the murmurs of conversation but often even identify the specific person speaking. The hotel bar is pretty bare-bones, as is the "business center"--a single, very slow, Internet-enabled computer in the lobby. We had a lot of difficulty controlling the temperature in our room, and spent each night waking up alternately shivering or soaked with sweat. And finally, the shower door situation was just as weird as the the other reviewers have mentioned. The little glass half-door made it really hard to take a shower without soaking the floor.

If the price is right, I would definitely recommend staying at the Omni Royal Crescent.

27/03/13 | Link | Rating: 4.0
54. Dot T.
Overall, I had the greatest time in New Orleans. But most importantly, the staff at this location is awesome! The graveyard front desk clerk Dominique was the sweetest young lady and was very helpful in suggesting places to go that locals enjoy. It was a pleasure to listen to all the New Orleans accents.

Ok here is the breakdown:

1. Great staff very friendly and helpful with local suggestions.

2. Rooms size is big enough for a King size bed, a desk and two night stands and three lamps. Yet there isn't enough closet space for more than one guess. We had  3 medium size luggages and that was too much to have for that room. The bathroom was clean and had marble floors and walls. The water temperature was great (nice and hot). The down size is the view sucked. All you will see is the parking lot and older brick buildings. There isn't much foot traffic on that block so it was fairly quiet. We were rarely in the rooms so it balanced out for us.

3. The have a great American breakfast served with a lot of grits (not my favorite but my campanion loved it) and a nice tasting crossiant (they ran out quickly so order early).

4. Parking if you are driving there is no self-parking  or garage. There's only valet and it costs roughly $26 a day.

5.We received free stuff because we stayed more than 5 days.  There was free internet access and free beverages in the morning. One just needed to pre-order the day before.

6. Walking distance. It is close to Canal street where the Frenchmen Market/Swapmeet is. Burbon Street was within 2 miles, House of Blues, Harrah's Casino (that place is crazy too crowded), Deanies's Seafood and if all else fails go to Chucks sports bar across the street. Enjoy!

12/03/14 | Link | Rating: 4.0
55. Karen S.
This a great "little" hotel for the Road Warrior (Princess) visiting the Central Business District in New Orleans.  It's also just 2 blocks from the French Quarter, with all the dining and entertainment options that are available.  The price range is comparable to others in the CBD that cater to the mid- to high-end business traveler...but also a good value for tourists.

The rooms are sized for a downtown (that is, relatively small) but are very well maintained, much better than the competition in the district.  The red marble in the bathrooms, comfortable beds, furniture, and window accouterments indicate that they put a decent investment into the place and care about their guests.

A big advantage of the hotel is that it has fewer rooms than the nearby places in a comparable price range.  In a way, it's off the beaten path which means you can have a bit of privacy and quiet when you need it, but still can walk the 2 blocks to get to the heart of the action.  The bar is friendly (and so is the bartender), with a decent happy hour.  This is my new go-to hotel in the CBD.

27/02/13 | Link | Rating: 4.0
56. Pamela M.
The Omni Royal Crescent is a short walk away from the bustling French Quarter and Bourbon St. This quiet hotel has a no frills lobby with comfortable, well-appointed, and reasonably priced rooms. Nice staff. No pool. Hot tub, sauna, and a small fitness area are available at the hotel. All-you-can eat breakfast for $15. Approximately, fifteen minute walk to the Boulevard Convention Center.

17/11/13 | Link | Rating: 4.0
57. Nathan R.
Our first stay here for 5 nights and was very happy. Front desk was great with a free upgrade to better room and the bell man was Awesome! Valet was on point and really cool dudes. The morning breakfast was great each morning and the waitress Jenny was super! We plan on staying at Omni from now on when in Nola as they really treat u like u would expect too be. Highly recommended!!
Also no pool here but u can use the one at the big Omni in the quarter free as Omni guest, Awesome!

03/05/14 | Link | Rating: 5.0
58. Aaron T.
A nice, modest boutique hotel situated about a 10 minutes walk to the French Quarter. It's part of the Omni chain of hotels so you expect excellent service and top-notch offerings. Very welcoming reception staff who accommodated our small requests. Fast elevators and good offering of breakfast items. Dog friendly hotel! The room itself was a good size and very quiet. Comfy bed and good cooling system. Walls seem a bit thin as we cold hear some conversation from next door but really no big deal. Good shower but the shower door is strange as it only covers half so water tends to splash along the floor. Didn't have a car so we walked/used public transit which is fine since this hotel is centrally located. Found a great deal on Travelzoo and so glad we took advantage of it. Thanks to the staff of the "Royal C" for being such great ambassadors for their city of NOLA...we hope to return here soon!

Tip: Don't forget about the fitness room/patio/hot tub on the 6th floor. A nice way to work off your beignets (but I didn't use).

15/08/14 | Link | Rating: 4.0
59. Mike S.
Great location, staff is awesome! King bed is quite comfy and bathroom is VERY spacious. I'm here for a conference at the Marriott on Canal St, and I can walk there in ~5-7 minutes, depending on the traffic lights...

You may want to join their (free) loyalty program to get the free Wifi...

I'll definitely return!

24/03/14 | Link | Rating: 4.0
60. Brianna C.
Not bad, the beds were comfy & the staff was very nice/organized. This hotel is walking distance to the French quarter so after a few hand grenades it wasn't too hard to stumble back to.  Also my room wasn't much bigger than the size of your standard coffin so be prepared for that BUT my need for a clean, safe place to stay overrides my slight claustrophobia.

You will pay $26 a day for valet, from what I understand this is actually cheaper than a lot of the parking prices in this area of New Orleans but to me this was a little insane, possibly because the lands I come from have plenty of free parking.

16/04/14 | Link | Rating: 4.0
61. Rob P.
I was very pleased to get this hotel as I booked via Priceline -- I bid $92/night for 4 nights and paid $437.28 after taxes and fees.

The hotel was pretty perfectly located.  A few minutes walk to the French Quarter, but not in it so we could sleep at night.  I received a room on the 8th floor, and the room was spacious and had a Nespresso coffeemaker.

I also had free wifi and a free daily beverage delivered due to the free hotel rewards program.

The staff was great, namely Elrey.  Always in a good mood and greeted us every time we came and went from the hotel.

The only negative was when we left the green beads on our door (awesome idea) to indicate we needed housekeeping.  We left at 2pm and came back at 8pm to find our room uncleaned.  They were able to take care of this in the evening after I called.  

I also called for more Nespresso capsules and was brought packaged coffee after a 45 minute wait.  I guess other rooms don't have the Nespresso machine, but they fixed this as well for me.

04/12/13 | Link | Rating: 5.0
62. Jeremy R.
It's a little far from where you want to go, but the rooms are clean, nice, and the distance from the action of the French Quarter can be a nice reprieve. If you're looking to be in the heart of the French Quarter, this is not the place for you, it's only a 10-15 minute walk, but at 2am, it can get a little sketchy because it's much more quiet. The staff was very nice and helpful, with fantastic personalities. There is also a big jacuzzi on the roof, and a nice gym with a sauna. Cell phone service stunk for tmobile and verizon wasn't much better, and the WiFi was unreliable in the hotel. Probably wouldn't stay here again, but this is a nice, average hotel for the right person if the price is right.

05/10/14 | Link | Rating: 3.0
63. Damian G.
Love the property and location. Always get a great night sleep.  But it's the services that have me shopping elsewhere.  This place has the worst valets on the planet!   One time they left someone's keys in my car. Another time they Took the antenna off mine and didn't put it back on. Today  45 minutes waiting ...my car is here no keys no valet.  Finally found my keys.   Great now it's raining go to get in MY car can't quite do it because valet moved the seat all the way up close... I'm 6'1"...  Move seat back, now quite wet I finally am on my way.   If this were the first time I would feel different.  But it's not.  It a consistent issue with this location.  I've filled out surveys and no one does anything to correct the problem.

05/03/15 | Link | Rating: 3.0
64. Brian J.
Large rooms, classic NOLA architecture with high ceilings and crown molding.  Comfy beds, great service and easy valet parking.  If you are not a Select Guest member you are missing out on free wifi, free morning beverages (including red bull, juice, coffee, sodas, etc.) and free welcome ammenities.  

The DressIt Restaurant and Bar are a bit off the beaten track so never crowded but the service is beyond compare and the food and drinks are very high quality for reasonable prices.

I've stayed here 3-4 times in last couple years and often find rates that are scary low.  Like how do they pay their staff low.  But they apparently would rather have guests than not when it is slow in city and my work takes me there in off seasons.  The rooms are usually without a view, but consequently they are very very quiet.  The AC gets very cold if you want, and the rooms have a mini fridge for leftovers or drinks.

14/08/14 | Link | Rating: 4.0
65. Garrett D.
I love the omni hotel the best hotel I ever stayed at it have a big pool on the 7th floor
And I mad new friends with the hotel people that is at desk and the one standing at the door and standing up the stairs great place be in to relax

06/05/15 | Link | Rating: 5.0
66. Josh M.
Arrived a little early, but after dropping our car and luggage with Valet we headed over to the French quartered and walked some till our room was ready.  Given we got there two hours early, the room was ready really quick.

Staying over the Christmas holiday it seemed like we had the whole second floor to ourselves.  Pretty quiet, and they were happy to accommodate my Boston Terrier while we were there.  Would definitely recommend for a convenient hotel just outside the FQ if you're looking to be close in the CBD, but not surrounded by drunks and tourists.

26/12/14 | Link | Rating: 4.0
67. Michael B.
My wife and I recently stayed at this lovely little hotel, and the proximity to everything you want to see and do, is really unbeatable. The hotel itself is very quaint, with a very personable and accommodating staff. The room was very clean, and the maid service impeccable. There was a good sized fridge, which they referred to as a 'chiller,' but we kept everything we wanted in it, and it kept everything fresh to our satisfaction. The room was big, with a large window, which looked out onto the street. It was fine, and if you've been to New Orleans before, you already know their streets are narrow and somewhat resemble alleys in big cities. We found it nice, but there was really no view beyond the street and a few highrises peeking through the limited spaces. It was fine since there was plenty of light coming into the giant window, which was the width of the room, and tall. The room had a big desk, bedside end tables with drawers, plenty of dresser space, a large closet with a clothing bar and a safe, as well as an iron. There were comfortable robes too.
I should also mention that the shades and blinds for the room were great, and on very sunny days where we wanted to sleep late, after we stayed out until all hours drinking and eating, the room was kept dark and cave-like. The thermostat in the room was also very adjustable, meaning you could warm it very quickly to a very warm temperature, or cool it down so a Polar Bear would put a jacket on to be comfortable. We loved the temperature control in the room. It's important to be comfortable when you sleep, and my wife and I like the room cold, and the bedding warm, and this hotel delivered both. Great temperature control and range, and fantastic sheets, pillows, cover and comforter.
The TV was a large screen with a good amount of channels, and even free movie channels. Where a lot of hotels offer minimal channels, the Omni Royal Crescent was kind enough to offer access to real movie channels, free of charge. There was no hidden incidental charged to my card after our stay. There is a $50 a night deposit for incidentals, like all hotels have, but they returned the full amount, so I know they didn't charge for the movie channels, which we did make use of a few times.
The bathroom was nice, but a little tight around the toilet because the sink ledge was so large, and protruded a bit, but it was fine. The shower was great, with decent spray strength, we both like a sprayer that will strip paint when turned up enough, and this was not of that caliber, but it was adequate. My wife had no complaints about the shower spray. The shower stall was a stone enclosure, and the tub tiles and floor were in perfect condition. There was also a convenient hair dryer. We like a nice bathroom, and this one delivered the goods.
The hallways were clean and charming, and the elevator waiting area was cute and cozy, a little nook with a mirror to primp before heading out to the French Quarter, or elsewhere. The hotel's lobby was nice too, adorned with a beautiful old clock, some interesting wrought iron fence work, beautiful marble floors, comfortable and elegant furnishings, as well as some very nice chairs and a comfy couch.
The hotel also had a health club which we saw, an additional charge, but we didn't use it, and a very nice top floor deck lined by trees, and sporting a very large hot tub. The hot tub even had access for disabled people with a device that lowers a chair into the tub. It was really cool to see that. The deck itself was really nice too, a decent view of the surrounding area.
This hotel also has a bar and burger restaurant in it, called 'Dress It,' that looked and smelled really good, but we didn't get the opportunity to enjoy it.
The overall quality of the hotel, combined with a very reasonable price, I absolutely recommend this hotel. The one problem is, you have to pay for internet, unless, and this is key, you sign up for Omni Hotels Select Guest program, which is free, and the first perk they deliver, is free internet. It took me five minutes, or less, to join.
I want to mention that one of their staff members in particular, a charming fellow named Dermot, was hilarious and incredibly personable. I have to say, and I believe my wife would say the same thing, all of their staff was top notch. We went out late one evening, past 2a, and I promised to get the desk concierge a Red Bull, but I forgot, and my wife didn't remember either, so when we came back, I felt so bad after remembering, I went right back out to get the Red Bull. The concierge insisted I not go back out to get it, and that it wasn't that important, but they were really all so courteous and professional, that I felt it was the least I could do. Great hotel, great location, great price, and I highly recommend it for anyone looking for one of the best values in New Orleans. Solid 5 stars overall!

05/02/15 | Link | Rating: 5.0
68. Samantha K.
Stayed here in October through a blind booking on Expedia and my boyfriend and I loved it! The staff was incredibly friendly and remembered who we were/our names. We had a king size room - it was clean, cute, and extremely comfortable.  Loved the big windows. The location was great for us.

I would definitely consider staying here the next time I am in town!

17/04/15 | Link | Rating: 5.0