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Pelham Hotel in New Orleans, LA

Pelham Hotel in New Orleans, LA

Specialties

The Pelham Hotel offers the old European style living standards of elegant New Orleans, combined with an ideal location nestled between the business of downtown and the beauty of the French Quarter.

History

Established in 1994.

The Pelham is located on a site that was formerly the plantation of Jean Baptist Lemoyne De Bienville, founder of New Orleans. The plantation was granted to Bienville by the Company of the Indies in 1719 and sold by him to the Jesuit Fathers in 1726. The Order held it until 1763 when it was confiscated.

 

Company Info:

Rating: 3.23

Address: 444 Common St, New Orleans, LA, 70130

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    Comments (47):

    1. Russell N.
    I like how people find the cheapest hotel in an area, book it and then cry about how it isn't a Five Star Resort...give me a break and be realistic.  We booked this place during New Years, it was the cheapest hotel in the area.  It was very close to Harrah's and about a five minute walk to Bourbon St.  The staff was friendly and helpful.  There were things that were not top notch, but like I said, it was the most economical and in a great location.  There were things like the ice machine not working and the valet service is slow.  Easy fix.  Many mini marts close by for ice and get down to the lobby an extra thirty minutes earlier than you need your car and give them the valet ticket.  The ice machine only wasn't working one day out of the five that we were there.  Beds were not the most comfortable.  The hotel is old, but not in bad shape.  We always had hot water and clean towels.  Overall the room was clean but did not appear brand new because it's not....If you need a cheaper hotel for a place to sleep, change, get ready, and hit the town again (close to everything) then it is for you.  If you want a hotel to lounge in, with super soft sheets and a duvet,  a nice lobby bar (doesn't have one), work out facility (doesn't have one), jacuzzi tub, and new things everywhere, it is not for you.  In hotels you get what you pay for.  For an extra $30 in the French Quarter you can get two Hurricanes from Pat O'Brien's.  You can't stay at the W.

    03/01/11 | Link | Rating: 3.0
    2. Lee W.
    Here are some of the highlights of our trip:
    *hair on the bathroom floor from previous occupant
    *mold in the shower
    *no hot water on our last day
    *dirty carpets
    *holes in the walls near the ceiling
    *A/C was either nonexistent or on full blast
    *the Valet took at least 20 minutes each time to retrieve our car
    *The employees were either sleeping, drunk (I am NOT kidding!), or nonexistent whenever we would come in
    *the "housekeepers" liked to keep random cleaning equipment strewn around the hallway by the elevators on a daily basis
    *the wireless internet (which you are automatically charged for) would work occasionally, and when it did, the signal strength was slower than dial-up
    *There would often be no answer when we called the front desk from our room
    *There was construction taking place EVERY MORNING (sometimes as early as 6am) right outside our window in the alley

    Hopefully this is enough to make you never want to stay here EVER!

    31/03/08 | Link | Rating: 1.0
    3. andrea s.
    I booked this off Orbitz bc I was looking for a reasonably priced place in a good area. I was in town for a convention so I didn't need all the bells and whistles of amenities. I called the day before to confirm and asked about charges in advance as well as check in. I was told about the safe and internet fees as well as I could check in early if my room is ready.
    I got to the hotel at around two and they were able to take my bag. I asked if the room would be ready by 3 and she said she hoped so. That wasn't very comforting so I went to take care of business and called back at around 5. It still wasn't ready so I was both hot and pissed at that point.
    At around 6, I went to the lobby and this family was checking in when the guy said their room wasn't ready but gave them a key to another. The place is in no way big for them to take that long. I also learned that their valet was almost 30 dollars so I would never have a car there.
    when I got to the room, it was nice and quaint with a canopy bed, no tub, and an a/c that turned on and off. There was no remote for my tv but when I called the front desk I got it right away.
    The location is a block from Canal street and a block from harrah's attached to a restaurant so the location was great. Would I stay there again? Probably, but because of the check-in issue, it will be my last resort.

    04/08/10 | Link | Rating: 3.0
    4. Trevor M.
    Fairly cheap and they overlooked the fact that we had four ppl for our room, internet didn't work and still got charged. They weren't very friendly either.

    30/01/11 | Link | Rating: 3.0
    5. Jordan N.
    Friendly staff, spacious ceiling, basic amenities, and Old-World charm. Couple that with a tub that usually is somewhat clogged, hair on bed, an A/C that either is blasting cold air or nothing at all at your will (still can't figure out how to fix that stuff), and extra fees not mentioned anywhere in the website ($25 for wifi internet - mandatory). But generally it's a maintained place and not too bad. I wish the bed was a bit more comfortable.

    13/07/08 | Link | Rating: 2.0
    6. Abbi F.
    The desk & bell-hops were super-nice.  The place was in perfect walking distance to both the convention center & the French Quarter, so great location.  It was certainly the most reasonably-priced hotel anywhere near the convention center, so I'd book it again.

    14/02/11 | Link | Rating: 3.0
    7. Michelle C.
    First, let me start with the positive - the staff!!!  To a person, they were helpful and friendly!  Also, the location is great!  Close to the quarter and the conference my partner attended.

    Now for the bad - the room was not clean!!!  For the price I certainly expected it to be dated, or a little on the shabby side and I would not have given it a thought!  But there is NO excuse for poor cleaning!  As my mother used to say "Soap and water are cheap!"  The bed linens were never changed for the three nights we were there.  Now if they tell you or ask about not changing the linens daily then I don't have a problem with that practice.  I realize that NOT changing linens daily is more and more common as we attempt to become "greener"...just let me make an informed decision!!!  And dust for goodness sake - DUST!!!

    12/04/11 | Link | Rating: 2.0
    8. Stacy G.
    This hotel had several negative reviews prior to our staying there so we were a bit cautious. After staying a week at the Pelham Hotel during Mardi Gras I can say those negatives are unfounded.

    The location for parade watching is just perfect. We had to walk 1/2 block to be in the perfect place for 90% of the parades. Easy access to our room and bathroom is a huge plus.

    Yes we were without hot water for ONE DAY. I don't know how some people were without for 3 days unless it was a different week. Yes we got a free night + extra for the issue.

    If you are looking for a luxury hotel with major of the perks, don't stay here. Go stay at a chain hotel. This hotel has been around a long time and it is in an old, gorgeous building. Our room was great and clean.

    The staff was super friendly and helpful. Considering all the crap they put up with during MG, this is no easy task.  There were women in front of us checking in who were being enormously rude and difficult. When you treat people like that, don't expect them to do you any favors or go out of their way to go beyond basic politeness. Some other young girl apparently passed out in the flipping hall way one night and the staff had to rouse her and try to get her to her room.

    13/04/11 | Link | Rating: 4.0
    9. Kev G.
    Great location! Old building. THIS PLACE NEEDS TO BE REMODELED ASAP!!!!! Our room was on the 4th floor. We took the elevator up and when we stopped at the 4th floor the elevator dropped (this is every time your on the left elevator). I felt like I was on the tower of terror in Disney! The hall smelled like mold. When we entered the room we looked around and we noticed it was missing a window. VERY strange! The room was very small and tight! The walls were cracked and in the bathroom the wallpaper was peeling and there was water damage. The bed was SO uncomfortable and the sheets were paper thin. The one bed had 4 pillows while the other had 3. Shower SUCKED! The shower head was so small it was horrible! The water pressure is the worst I have ever seen in a hotel! Turning on the shower was so confusing too! On the 3rd day one of us was taking a shower and the water just stopped! We called down to the front desk and they said they city was working on the water system and wouldn't be back up until 7pm (mind you it was 3pm) There was one trashcan and that was in the bathroom only. No pen and paper in the room either! I went to go get ice (which is on the 1st floor) and as I enter I can barely open the door because there are new windows wrapped in plastic and mattresses and bikes in the vending area! Some of the staff at the front desk were nice and some weren't Thomas (I think that was the guys name) was very helpful! We asked him what he thinks is the best food and the best places to go! He said if we need anything to ask him since he lived in New Orleans his whole life! The girl on the other hand was clueless and when I asked he a question she replied with "Um I 'm not sure, and I don't know really where anything is! How do you work in a hotel and not know anything about the city? Overall I wouldn't stay here ever again! They have a lot of issues to fix in this place!

    26/05/12 | Link | Rating: 2.0
    10. Richard S.
    Old hotel, and it showed. Clean, but just barely. Saving grace was that it is conveniently located near almost everything.
    For an extra $30 a night I could have stayed in a hotel that had real wifi, light bulbs in all the lamps and a TV that worked. Next time...

    19/01/10 | Link | Rating: 2.0
    11. Derek F.
    Smallest room I've ever been in, shower takes 30 minutes to get hot, valet is an approximately hour wait. Stay elsewhere.

    13/06/13 | Link | Rating: 1.0
    12. sarah s.
    First time here was on a girls trip. We had a wonderful experience, from the staff and convenience to this lively city. When my boyfriend said he wanted to go to New Orleans, I immediately suggested Pelham. We booked and once again, have not been disappointed.

    The rooms are well kept, comfy and kept cool, which is an escape from the brutal humidity outside. It's a great getaway for either friends or a romantic stay.

    19/11/12 | Link | Rating: 4.0
    13. Rad T.
    Problems: 1) No window. 2) No toilet paper 3) Bed linen looks like someone just slept on it. 4) Shoes was left inside the closet (who ever clean the room didn't do a great job cleaning) closet smell stinks. 5)

    Good:1)  A/C functional 2) Conviently located to a tourist spot 3) free wifi 4) helpful staff.

    14/10/12 | Link | Rating: 2.0
    14. Ted C.
    I agree with Jordan N. The staff is friendly, the ceiling is HUGE! They could have put a loft bed up there and charged double. The AC seems to magically turn off when you leave-there's a little sign that says it goes up to save energy, so basically when you come in it's like cross between a sweaty gym and a sweaty something else. I was upset about the fact that there is a mandatory safe fee as well as a mandatory telephone/internet fee. Apparently it's Louisiana law, my friend stayed at another place and they didn't mention it all so at least this place is up front about it.

    Amenity-wise, forget about it. It's a small hotel and they don't have space for a gym, or a business center or even vending on every floor. It's good for what it is, a place for people  who are planning on just using the room as a rest area between bar crawling on Bourbon-the location for that is great.

    06/01/09 | Link | Rating: 2.0
    15. Jacki G.
    The location was phenomenal, however, the hotel was rather dire. Our room was on the 4th floor and it had no windows, so it was always dark. Every time we got on the left elevator to go from the first to the fourth floor, I thought we were going to drop down the shaft as it jolted at the floor before the door opened. I thought I was riding the Tower of Terror at Disney! The beds were incredibly uncomfortable, the wallpaper was peeling, and the shower was AWFUL. Free wifi for guests was great, though! Most of the staff were incredibly knowledgeable about directions/food/attractions, however, the one young lady working during the day had no clue where anything was or how to get anywhere. Really!? I wasn't expecting the Waldorf but you get what you pay for, so I didn't expect much. If they remodeled and modernized, it'd be a fab hotel!

    26/05/12 | Link | Rating: 2.0
    16. Bofa S.
    This hotel is located in the French Quarter on a side street so it is quiet.  The room was nice, clean, and well maintained.  The price was right ($89/night).  One slight drawback is that you can hear other guest's alarm clocks.  It is not that big of a deal because it is a faint sound.  However, the room next door to me was vacant and right before I went to bed at 11pm, their alarm clock went off.  I called the front desk and they came quickly to turn it off.  The noise was faint enough that I probably could have slept with it on, but if I had not have called, the alarm clock would have been going on all night.

    05/02/13 | Link | Rating: 4.0
    17. Tyler W.
    I can see why others have posted negative comments about this place. They do have 2 rooms between the elevators. :-(

    I, however have nothing but great thing to say about the Pelham. Great value for the price of the room. Giant bed with 2 spacious windows looking out on the street below. Would definitely stay here again.  Close to everything.

    23/04/12 | Link | Rating: 4.0
    18. Nathan P.
    Stayed here at the end of April 2013. Lovely hotel with a tonne of character, shame it was so wet and stormy while we were there. Easy access to everything, or staggering distance :).

    The restaurant next door is wonderful, I think it's called the red slipper?

    23/06/13 | Link | Rating: 4.0
    19. Felicity O.
    I liked the Pelham. The room we had was gorgeous. It was a bit on the small side (but who cares - you're just sleeping there!) but the huge ceilings and beautiful furniture made up for it. It was nice to be able to adjust the heat and the bath products were good quality. The best part was definitely the staff. Very friendly and very helpful.

    10/12/13 | Link | Rating: 4.0
    20. William R.
    I had a nice stay at the Pelham with my girlfriend for 2 nights. Its situated close to the french quarter (and well-priced considering that fact) but far enough away to get a little peace and quiet. The very comfortable king sized bed and light-blocking curtains allowed us to sleep like champs after a night out. The staff was quite helpful, in particular Thomas who did not hesitate to help us in any way he could. Room was clean.

    Only drawback, I guess, that there are no microwave in the rooms, preve

    24/04/12 | Link | Rating: 4.0
    21. Lyndsy C.
    I can't say I recommend this hotel. Our room was like a dungeon - no windows. The ceiling in the room and bathroom definitely need some work. Beds are ok and the room was decently clean.. Would by no means recommend staying here but it is in decent walking distance to the French quarter.

    12/04/14 | Link | Rating: 2.0
    22. Jia J.
    For the price and for our purposes, this hotel exceeded our expectations. Seeing as we were there for the Friday and Saturday of the protracted debauchery that is Halloween in New Orleans, I feel confident in recommending that anyone choose The Pelham if they want to retreat to a safe, comfortable, classy, and quiet spot after crazy days and wild nights.

    The hotel is on a quiet side street just two blocks away from Canal, the historical divide between the charm and madness of the Bourbon Street/French Quarter area and the relative desolation of the industrial "English" side of town.

    Despite the fact that the quiet block of granite buildings had distinguished neighbors such as the Marriott, we walked into the lobby expecting to be put off. First, the young girl confused BookIt.com's American Express card with my Mastercard and asked why they didn't match. Luckily, I refrained from taking a shit of shock on the floor, and she quickly realized her mistake. Two minutes later, we had our keys, along with hideous nightclub-style prismatic fuschia bracelets to prove our identities in case we walked back in after 11 p.m..

    The girl at the desk also warned us that smoking on the premises would result in a $150 fee. We smiled.

    We pressed the up button of the twin elevator on the right. The left one opened. Creepy. We liked it.

    On floor 3, we found ourselves in an hallway with old school rugs that had some stains here and there...grimacing, we opened the door to our room and were surprised to find a spotless room with a ceiling height window, which admitted soft sunlight upon an immaculate king bed made up handsomely in a dazzling white bedspread.

    There was a roomy bathroom with a sparkling white tile floor and fresh towels, as well as the requisite weak powered but heinously loud blow dryer. Lots of counter space; a major plus.

    There was an empty closet with wooden hangers for anything we wanted to set free from our luggage. There was a desk with a glass top, and an oil painting of a hunting scene on the exposed brick wall behind the bed.

    The television wasn't a flat screen marvel, but it was just fine for watching Scream while prepping for a spooky night on the town...or seeing Jersey Shore reduxes in between restaurant outings.

    Aside from the faraway screams and stumbles of obnoxious tourists out on the road, the wee hours were insulated from noise and traffic.

    Had we wanted to take advantage of morning coffee in the lobby, we could have, and it seemed that there was an additional common area on a mezzanine above the first floor, but we never felt the need to explore very far past our room.

    At all times, there was an attendant at the desk, ready to help us find our way to the St. Charles streetcar or some such feature. We started to recognize them even after just two nights there. Valet parking took a little while, but was a fairly smooth process for $30 per night (meaning you could leave your car in from dawn one morning to sunset the next night and still only pay thirty bones.

    The only shortfall was a lack of hotel lotion, but hotel lotions suck anyway, so I just walked into the Lush in the FQ and got a free sample there. Done.

    One thing that made me forget about the damn lotion all together was the fact that when I called the next morning because I'd left my nicest dress in the closet, they responded promptly and reported that they had it intact. I went back wearing a long jacket and no pants, and they allowed me to use their nice public restroom to put on the dress I'd neglected to remember, and therefore scarcely deserved.

    I'd tell my good friends to stay here, I'd tell my mom to stay here - this is a super place with friendly service. An unsuspecting hub from which to see the major tourist stops, access the Garden District, stroll the waterfront, explore the industrial district, and get on Highway 10 to see the rest of Louisiana.

    07/11/11 | Link | Rating: 5.0
    23. Andrea B.
    My husband and I enjoyed a really awesome trip in NOLA starting on this last NYE for 4 nights. We had an amazing time, and we already can't wait for our next trip. With that said, we'll never forget our Pelham Hotel experience for both good and bad reasons.

    All in all, if you are looking for a conveniently located hotel that's not too expensive, I would recommend Pelham. However, be prepared for a less than comfortable experience if you a) are unlucky with your room selection, or b) hate noise and are going during the Sugarbowl or any super busy tourist time.

    Pros:

    1) Location right off Canal St. You can get to Royal and Bourbon in 5 minutes, and it's also close to the Warehouse district. We easily walked to the WWII museum.

    2) Amenities - hotel is decently clean, and I had the usual bathroom amenities. Also liked the room had thermostats we could control (not those loud side space heaters).

    3) Service was kind and helpful. They will call you a cab on your last day.

    Cons:

    1) Noise. Now, this cannot be blamed totally on the hotel itself. Our noise problems were exacerbated by the fact that the Louisville and Miami fans staying in the hotel for the Sugarbowl insisted on extremely loud vomiting between 2-4am. However, the walls were incredibly thin.

    DO NOT STAY NEAR THE ELEVATORS. I cannot stress this enough. After we requested a room change to escape the loud college kids, we were placed next to the elevator. Then, we enjoyed loud thumps in the night. I really didn't care that we didn't have windows.

    2) Price. We booked through Hotel.com . After our original honeymoon trip got canceled due to Hurricane Isaac, we had to make last minutes plans in Sept.  for 12/31. Pelham Hotel was the only hotel near the French Quarter under $200. After taxes, we paid $192/night. This was the best deal for the location/reviews, but it's still a bit more than you feel like paying. (This is less of a "con" - just a point.

    3) I didn't like how the "bag check" room is unsecured. You don't even get a ticket for your bags. We successfully got all of our bags after leaving them there for 6 hours, so it wasn't a problem, but it still made me sort of anxious.

    05/01/13 | Link | Rating: 3.0
    24. Travis B.
    This hotel was perfectly located and a great value for the money.  I had a hard time finding a place to stay but lucked into the Pelham. It's a great blend of historic charm with modern amenities.

    The staff was courtesy, helpful and the rooms were exceptionally clean. Everything in the French Quarter is a quick walk from the Pelham, but you are far enough off the main drag (Canal) and away from Bourbon that you aren't overrun by those who just came to drink.

    The hotel is very family friendly, and one where I will certainly return to.

    18/04/13 | Link | Rating: 4.0
    25. Suzanne C.
    Staycation ahoy! One night in a local hotel for a romantic little adventure? Sure!

    Keep in mind that I'm local so the proximity of this hotel to just about anything of interest to a visitor just doesn't matter to me. I don't have any opinions about that stuff. I only have opinions about the space (loved it!) and the service (interesting).

    Here is a hot-tip for travelers who book into any hotel via third party services: your third party service probably dicked up your reservation by not telling the hotel something really important...like the bed preference you requested right before you show up with 4 people booked into a single king room. Not the hotel's fault.

    Which leads right into my issue: Expedia forgot to tell the hotel that we were coming. The desk clerk handling check-in was a total rockstar, bending over backwards to get is into a room without double-charging us. Yes, we had to access personal email accounts to print off reservation confirmation info and print out bank statements to prove that the room was pre-paid, but the clerk spent close to four hours on the phone with Expedia "customer" "service" on our behalf. We were able to pop out for a little shopping and dinner without panic, even though we weren't officially cleared with Expedia until nearly midnight.

    In a larger property, that wouldn't have happened. At the Pelham, the clerk had the autonomy to make a choice that best served her guests instead of best serving corporate interests. (Yes, the room was paid for. We proved that before we got keys. Expedia just dropped the ball.)

    Two minor critiques of the staff: with most of the staff wearing whatever they wanted, it was difficult to discern who was actually staff and who was a guest that just looked savvy. Uniforms and name tags in hotels = good idea. And the clerk who handled check-out the next morning was beyond curt. (Probably hung-over.)

    The hotel itself is this lovely, vintagey, old space that (thankfully) isn't done up in the Victorian B&B flowered poly bedspread look or the geometric 1980s Holiday Inn experience. The rooms aren't huge, but they have been brought into the late 20th century with large TVs and snowy white bedding on rich, dark wood beds. (Flat-screens would probably be a boon in smaller rooms.) The walls may have been thin, but I couldn't hear any of my neighbors yelling at football games or doing the horizontal polka. (Nor did we get any complaints about noise...Umm.)

    The phone system could use updating, but everyone has cell phones anyway.

    Accessibility notes: Doors open out. Lobby can get crowded at peak hours. Bell attendants are hard to find. Carpeted hallways. Many doorways are narrow. No braille signage.

    27/01/12 | Link | Rating: 4.0
    26. Laura B.
    It's a decent hotel, with some good ol' New Orleans charm, but that's about it.

    What really bugged me was the fact that the very day we got there, the toilet was having problems. It wasn't flushing properly and the water wouldn't go down, rendering it unusable. Apparently the water would go down over the course of a few hours, but that's unacceptable. We put in a call to the front desk, who informed us that maintenance was gone for the day. That's it. They offered no apologies, or at the very least, attempt to sympathize with the situation. No call to an emergency plumber was made. Nothing. We again told someone the next morning, after our toilet had overflowed, and she too, didn't seem to understand the urgency of the situation. Thankfully, we were gone all day at a convention, and by the time we returned, the toilet had been fixed.

    Two of our friends staying in another room had issues with their shower temperature (too cold, very little water pressure). We heard other guests complaining about their shower also. The rooms are small and basic. We had two full beds, and the way they were positioned made it nearly impossible to get from the door to the bathroom.

    Clearly, the hotel could use some serious updating. I will admit that it's conveniently located close to the water, the convention center, and walkable from Bourbon St.

    10/02/12 | Link | Rating: 2.0
    27. Elliot M.
    Wife and I stayed here in late January. We checked in right at midnight and the young man at the front desk was very friendly and helpful. We got to our room with a King size bed, but no windows and very small. My wife felt cramped so I asked if we could switch rooms. Once again the manager fixed it right away and switched us to a room with 2 Queen beds, windows, and much bigger. Rooms are nice, but nothing special. Mattress was a little firm but now I'm just nitpicking. Overall a comfortable hotel experience for a great price

    28/01/14 | Link | Rating: 4.0
    28. Jim C.
    So, the good things are that it is a old building with some charm.  Also the ceilings in the bedrooms are high.  The bad things are that it is filthy and run down.  Everything from the dingy, dark foyer to the disgusting elevator to just a general lack of cleanliness in the bedrooms render the place a bit of a dive.

    When I saw the beds made up and looking inviting, I thought, "This is an old place.  It will have wonderful goose down pillows like my grandmother has in her old run down house."  Nope, shot down again!  The pillows were that cheap styrofoam stuff that no hotel should carry any more.

    The locale is nice being near the attractive streets in the French Quarter.  This was definitely my last stay in this cave (our first bedroom had no windows--solitary confinement!)

    03/03/14 | Link | Rating: 2.0
    29. Bill B.
    I stopped in this afternoon to ask the desk clerk if the hotel had a military or government rate. Her response, "We don't do that crap." I don't recommend this hotel to anyone who supports the military.

    03/03/14 | Link | Rating: 1.0
    30. Michael B.
    The Pelham is an older Hotel but with charm...nice staff, clean-safe-quite and close to what NOLA is famous for...great food, libations, Char"actors" of life....

    27/04/14 | Link | Rating: 4.0
    31. Stuperdude L.
    Stayed here for four days around New Years Eve and we were pretty happy with it. The room was a good size and the bed was huge. It's right off of Canal Street and within walking distance if everything in the Quarter. You're mostly paying for location. The room was clean and the got cleaned each day. One of the three desk clerks was very very helpful with recommendations and directions about where to eat and what to do. The other two were much less helpful. We didn't try the restaurant, so I can't speak to that. However, I can say that if you're eating hotel food while you're in New Orleans, you are being an idiot.

    My only recommendation is to request a room with a window, as they have interior rooms that don't seem to have any natural light. Overall, it was a perfectly good place to stay and I would return.

    01/01/14 | Link | Rating: 3.0
    32. Abby T.
    Adorable -- Just off Canal Street, right by the streetcar lines, close to everywhere we wanted to go, still super safe, very quiet. Our room had plenty of space and very high ceilings with a ton of charm. The staff was always friendly and helpful (especially Troy and tall guy), and ready to help tourists find the best places in town. Also, if you get a chance, grab breakfast at The Ruby Slipper downstairs -- it's fantastic (eggs blackstone). This hotel was just what we wanted.

    14/07/14 | Link | Rating: 5.0
    33. Melissa J.
    Friendly staff, lovely period decor, quality furniture and fabulous location. The Red Slipper makes fabulous cafe au lait and you're walking (or stumbling) distance to everything.

    We enjoyed two rooms (one for grandma, one for our family (including the 3 year old). My other half didn't like not having windows and the staff was very accommodating and moves us without complaint.

    Walking distance to lots of great places, including kid destinations like the Aquarium, Insectarium and River Walk. Highly recommended.

    18/12/13 | Link | Rating: 5.0
    34. DIANE W.
    we rented a room in this hotel from TripAdvisor.  It was lovely.  we walked in the door and blues was playing and the smell was so good.  the staff was so nice and helpful with maps and directions.  they told us where was good and where was a tourist trap.  we had booked a tour and when they showed up early they called the room to let us know.  they were so helpful.  the room had no windows and it was not an issue.  if anything it took care of the worry of street noise and sounds of late night partakers.  we heard no noises from the hall or other residents.  room was very clean and decorated in style with the age of the hotel.  there was beautiful artwork in the room and halls.  I cant say enough about the helpfulness of the staff and the friendly nature of all

    15/08/14 | Link | Rating: 5.0
    35. Laura B.
    My boyfriend and I came to NOLA for our anniversary and we're really happy we found this hotel. This was actually a hotel we found last minute after our original arrangements fell through.
    The hotel is right next door to a great breakfast place called the Ruby Slipper. Definitely must try it. It was a very interesting hotel to say the least. It was a straight shot from our hotel to Decatur Street in the French Quarter and about 10 minutes from Bourbon. Which was great because in the NOLA heat it was nice to be so close to our hotel for naps. Troy works at the front desk and she was a huge help. She helped us set up our alligator swamp tours and gave us great recommendations. She even got us into our room when we arrived at 8 am even though check in wasn't til 3.
    There was a man who worked afternoon/night shift almost every night. Didn't catch his name, but he was a tall guy. He was also very helpful. Explained how to used the trolley & bus system and always greeted us when we came back from a night out or left the hotel.

    Some pros and cons:
    Pros: Air conditioning was great. The bed was huge and comfortable. The room had a fridge, safe and a decent hair dryer. Not one of those crappy hair dryers that go into the wall. Housekeeping was prompt.

    Cons: The way the hotel is build only the front rooms had windows. We had an interior room so we didn't have a window. For me it didnt bother me as much. Its not a big deal, but it definitely might throw off your sense of time. We woke up a little late our second day because the room was pitch black. My boyfriend enjoyed not having a window because it allowed him to sleep longer.
    The shower wasn't bad, but it takes a minute to get hot. Sometimes it would be warm, but then out of no where would turn scalding hot so it would take a minute to cool down. Also our room was by the elevators so we could hear ppl coming and going, but it wasn't bad at all.
    WiFi was free, but it wasnt as fast as I would've hoped. Took a while to load.

    Overall, I would stay here again. It was a great place so close to the Quarter yet far enough that we didnt get the drunk noisy messes.

    03/07/14 | Link | Rating: 4.0
    36. Heather C.
    You get what you pay for can some this post up. Affordable and in a decent location. My fiancée and I stayed here 2 nights. The first night there were a bunch of people up yelling and running in the halls at 2 am. Waited a bit then complained at the desk. Lady seemed annoyed said she would try and get them to quiet down. The noise continued. Went in hallway couldn't see anyone they moved to their rooms. They were loud until 430 am. Several people complained yet the lady working the desk said she never spoke to them because they quieted down every time she took the elevator up. I mean come on you couldn't talk to them? She instead changed our room rather than dealing with the issue. Placed is under them. Next night we asked them to quiet down and had no issues.
    Room was dingy. Didn't look to clean. Maids seemed annoyed and rude. Staff was removed. Not friendly at all. Ask for a room with a window or you will feel real trapped. Rooms are small. Luckily they have high ceilings which make the room feel bigger. Overall I saved $ but would never stay again.

    17/12/14 | Link | Rating: 2.0
    37. Brandon M.
    Pretty nice place with an antiquey feel, close to everything.  3.5 stars.

    My bed was a bit firm and only a double, but the room, on the 4th and highest floor, had the highest ceiling of any room I've stayed in, so that's nice.  The decor and trim have an old charm about them.

    There was a weird clanging noise, maybe from a water heater or a wall-leprechaun striking gold, that would bang throughout the day and night like someone hitting a hammer against a steel pipe.  It wasn't loud enough to disrupt my slumber, but if you're a light sleeper it might be a problem for you

    My room had the usual amenities, though maybe on the sparse side for the price - there was a bar area, but no mini fridge or stock of goodies or anything beyond the physical bar itself.  The bathroom was nice, and had slightly better soaps than you'll find in most places.

    The parking situation is spendy - you're looking at $30 for valet or there's a lot across the street (and slightly upstream on the one-way), but it's about $20 a day and you have to pay the machine and put a ticket on your dash.  On my visit, the parking pass expired an hour before checkout, and the hotel receptionist said they were strict with time and generous in doling out parking boots and fines.

    06/01/14 | Link | Rating: 4.0
    38. Christina M.
    Surprised by the 3 stars....  Could not disagree more.  This hotel was beautiful, historic, I believe built in 1723, but updated and modern rooms.  Clean, extremely (canNOT stress that enough) friendly. Thomas checked us in and gave us the run down on where we simply had to go on our first trip to New Orleans.  One of us accidentally left our New Orleans daiquiri at the front desk while checking in, and although he wasn't aware that I could sip not another sip and it was my little gift to him, he went out of his way to call up to our room and tell us that one of us left it behind...  Out of the way service.

    This place is convenient - walking distance to EVERYWHERE, Bourbon Street, French Quarter;  Extremely reasonable rates;  Has a sweet cafe on the ground floor - gives you better than Starbucks coffee downstairs every morning.   Considering age of the building very modern rooms (I saw a pic where the rooms looked like grandmas comforter  - - not our room), modern bathroom.

    Highly recommend...!!!

    21/06/14 | Link | Rating: 5.0
    39. Riggs S.
    Great location next to the casino, 5 min walk to the mall, 10min walk to Jackson square, 15 min walk to Bourbon St, and 10 min walk to the convention center. Staff was adequate. Had no complaints about the room.

    08/02/15 | Link | Rating: 4.0
    40. Mark K.
    Sweetie found this place for our honeymoon.  You never really know what you're getting into with a hotel; you can check the reviews, look at photos, whatever, but it's always a surprise when you get there.  But she is pretty good at choosing places for our trips, and this place was great.

    Got there late, checked in and went to eat at a place the clerk recommended. That clerk was there a lot of the time we were, and he was very helpful and friendly.  The place itself is cozy, historic, and architecturally interesting. Our room was small but very cool, with high ceilings and unique details.  Nothing fancy, but great as home base for a few days.  There's a fridge and a safe, a very comfortable bed, and, of course, free wifi.

    Valet parking is a bit pricey but handy.  There's a restaurant attached, and plenty within a few minutes walk.  The neighborhood is just outside the French Quarter, a pleasant short walk.  For less than half the price of something actually in the Quarter, we got a great room and an excellent experience.  Next time we go to New Orleans, hopefully within the next few years, we will definitely stay here.

    07/01/14 | Link | Rating: 4.0
    41. Andrea R.
    Great deal for your buck. There experience was positive, the lobby was cleaned and the personnel was helpful. One of the elevators had a moldy odor that kept us from using it. The room was cozy and cleaned. You must know there are not windows in some of the rooms which is OK if you planned to be outdoors at all times or planned to sleep more.

    25/04/15 | Link | Rating: 3.0
    42. Eric J.
    Booked on priceline for our NOLA & cruise vacation. We stayed 3 nights here before getting on Carnival Sunshine.

    Great location, 15 minute walk to Bourbon street or Cafe Du Monde. Harrah's casino is just down the street, Mother's is 5 minutes away, and John Besh's restaurant is just around the corner.

    All the staff are great, Troy is a hoot! We were in room 406, corner room on the top floor. Very spacious, comfortable bed, wifi worked well. No frig, but no biggie, liquor store just around the corner!

    Next door is the Ruby Slipper Cafe ... awesome!

    We will stay here again when we are in NOLA!

    10/05/14 | Link | Rating: 4.0
    43. Jeannette C.
    The hotel has some lovely appointments and is located close to the French Quarter. The hotel was nice but Troy Lee, Front Desk Agent was WONDERFUL, FIVE PLUS STARS. Troy could not have  been nicer, more charming or helpful and Troy made us feel valued and welcome. Some other companies should hire an employee like Troy who knows the true meaning of CUSTOMER SERVICE WITH A SMILE!!!!

    10/05/15 | Link | Rating: 4.0
    44. Paolo R.
    It's in a great location in the sense that it's centrally located. It sits on the edge of the French quarter so it's quiet when it's time to go to bed but fun is just around the corner.

    It's an older building and all the rooms are different somehow. Bathrooms are all great though but your mileage may vary depending on which exact room you get.

    There are cheaper accommodations if all you want is something close to Bourbon St. But this suited us for what we were looking for; quiet at night but close enough that fun is 5 minutes walking in any direction pretty much.

    Star is knocked off because our particular room had some outlets that weren't working and had spring beds that took some warming up too (I've decided after 4 nights that they aren't the worst beds and are comfortable enough).

    Also, it's attached to a popular breakfast/brunch spot via the lobby (ruby slipper). Valet is fast and the staff was wonderful.

    I'd stay here again if the price hovers at around $100/night.

    27/07/14 | Link | Rating: 4.0
    45. Catherine B.
    I felt like I was living in an alternate universe reading these more or less positive reviews. My stay at The Pelham Hotel was bizarre at best, appalling at worst. How a hotel with service like this stays in business is beyond me. I had an "interior" room, which meant a dark spot lit dimly by yellow light with not a single window. To make the dungeon vibe worse, there was a dank, moldy smell coming from the carpet that the hotel was unable or unwilling to fix. When I checked out, someone at the hotel began using my credit card to order Domino's Pizza. Is this the hotel's fault? I don't know, but it does complete the really pretty terrible picture of my experience at the Pelham. I would never recommend this hotel, nor would I stay there again under any circumstances.

    18/05/15 | Link | Rating: 1.0
    46. Lin G.
    3.5 stars

    So what you're thinking is to get a hotel close to the French Quarter at a reasonable price.  Pelham can deliver that.  Don't expect any frills.  The room is a little dated and the space is a little cramped.  but if you're just looking for a place to crash at the end of a long hard night of swinging on the dance poles, look no further.  There's parking garages and lots in the area for around $25 a day.  It's a quick 5 minute walk to the French Quarter as well but don't expect to bring anyone here to impress them (unless it's with what your mama gave ya).

    02/01/15 | Link | Rating: 4.0
    47. Angelica P.
    The Pelham is affordable and comfortable, nothing crazy cool, but for the price it's pretty awesome. Troy at the front desk was awesome, recommended a cool tour of the city for the next morning and a place to go for dinner with some discount cards! He made us feel welcomed immediately and reassured us that we picked a good spot.

    The double bed window room 207 is nice but it's nothing super fancy. Some awesome things-marble floors in the bathroom, free wifi, heavy curtains to block the sun, super high ceilings that opened up the room, nice water pressure in shower, and comfortable clean beds. Not so awesome, but you'll deal with- closet doors don't open all the way because of the bed, outlets are hard to reach, very little counter space in bathroom, small overall room, really old clunky TV (but who watched TV in New Orleans anyways?).

    Walk everywhere or hop on the street cars on Canal! Ruby Slipper is awesome for breakfast too! I would stay here if you're looking for safe, good location, clean, and affordable.

    14/05/15 | Link | Rating: 4.0