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Place D’armes Hotel in New Orleans, LA

Place D’armes Hotel in New Orleans, LA

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We sit in the heart of the French Quarter, just steps from Jackson Square. Beautifully restored 18th and 19th century buildings surround the lush tropical courtyards and sparkling swimming pool. Relax under the magnolias or stroll just a block to Cafe du Monde for beignets and cafe au lait. The Place d'Armes Hotel offers New Orleans charm at it's best at the best location in the Quarter.

The French Quarter remains the most exciting neighborhood in the world. All that's missing is YOU!

 

Company Info:

Rating: 3.64

Address: 625 Saint Ann St, New Orleans, LA, 70116

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    Comments (109):

    1. Zachary A.
    Best spot in New Orleans...if you plan it right in the right months you can stay here for $70.00 a night and be close to everything. I love this hotel and will do my best to stay at every visit.

    04/04/07 | Link | Rating: 5.0
    2. Sycarah F.
    This hotel is close to everything.  It has a cute little courtyard with flowing fountains and a pool.  I must say that I'm more of a 'modern hotel' girl so I was a bit leery when my friend said we would be staying here.  But, to my surprise, although it was old/rustic, it was also very clean and inviting.  We stayed in an inside room without a view which was a lot less expensive than a courtyard view.  The only drawback is that you couldn't get internet access in the interior room.  During our last night at the hotel - after I had gotten used to the 'old world charm," my friend and I were watching TV and a MOUSE ran across the room! It then occurred to me that the brown pellet I saw on the desk earlier was a mouse dropping! We grabbed all of our things and called the front desk.  When all they offered was a mouse trap, my friend complained and had them switch our room to a King suite.  They also comped our parking for our stay but couldnt comp our room because we booked it through a 3rd party.  The King suite was great! No mice, golden sinks and a view!  I would give this place 2 stars because of the mouse, but the location, king suite and the courtyard were its saving grace.

    28/02/09 | Link | Rating: 3.0
    3. J J.
    didn't get the type of bed we pre-paid for (don't reserve thru online services, you really don't end up saving much after all the fees), and the clerk there didn't seem to care what we ended up with. the room had a heater that was so loud it vibrated the entire wall! they let us change rooms the next night to a quieter room, with the bed type we originally wanted, but wouldn't let us stay anymore nights in it as it was reserved. funny, we did that originally and never got the bed or quiet room we paid for. we went to the holiday inn for the rest of our trip and it was better.

    22/01/10 | Link | Rating: 1.0
    4. Linda M.
    We stayed 2 nights at this adorable hotel...so charming!! Very close to everything, yet far enough away to enjoy some peace and quiet too. The staff  was very helpful and friendly, we arrived early and our room was not yet ready so they held our bags while we walked around and ate,  they called my cell phone when our room was ready and had our bags already delivered to our room. The room was cute and very clean, nice air conditioning and beds were pretty comfortable. The grounds are very well maintained and the pool was nice, a bit small, but still very nice.  Such a neat place, we will definitely stay here next time we visit New Orleans.

    03/07/10 | Link | Rating: 5.0
    5. Jesse F.
    I'm in the Place d'Armes right this second, sitting on the toilet.  Why am I sitting on the toilet?  It's the only place in the whole room that has reliable wireless reception.

    The room itself is musty and the bed is hard as a rock, to boot.

    The only upside is that it has a very good location right in the French Quarter.  I'd never stay here again, though, and I recommend you avoid it.

    23/03/09 | Link | Rating: 2.0
    6. Nenette Y.
    Charming hotel in the French Quarter!

    After much researching I came across this lovely hotel in the FQ and was very happy with our selection... Rooms are a decent size and if you're looking for an even better deal ask for a room w/o a view.

    Place D'armes is in a central location and easy walk away from all the major sights... they also have a small outdoor pool on site so don't forget your swimming suits!

    21/11/06 | Link | Rating: 4.0
    7. Lisa T.
    Great location!  Walking distance to pretty much everything in the French Quarter.  Cafe du Monde is a block away and so is St. Louis Cathedral.  The rooms are very charming and a nice size.  We got a courtyard room and it's a very pretty view but...we have mosquitoes in our room.   There is no weatherstripping under the door and I've been eaten alive.  I don't know if this is just a fluke or if other people have experienced this but we had to get bug spray and a citronella candle for inside.  Aside from this minor inconvenience, I would highly recommend staying here.  The pool is very nice and the atmosphere can't be beat.  The staff is very friendly and the free breakfast is tasty.

    17/07/09 | Link | Rating: 4.0
    8. Tony W.
    great location and very affordable... Bathrooms need updating but other than that no complaints!! I was there a month ago with a large group and we loved it there!!

    08/03/11 | Link | Rating: 4.0
    9. Dawn G.
    This had to be one of the worst places we "almost" stayed at--worse than any Motel 6 I've ever stayed at.

    We arrived into a room so cloying with mustiness, we just knew the odor would permeate our hair and clothes.  We asked for another room and found it to be equally horrible in a dark and dank way.

    We were told that a credit could not be given as their was no manager on duty.  Thankfully, prior to leaving for another hotel, we asked our host to write a note indicating her agreement with our assessment of the state of the rooms, for the next day, when we arrived back to ask for our credit, we were told we should have got one the evening before.  If we had not produced the handwritten note from our prior night's host, I regret that we may not have been properly credited.

    While we ended up at a standard Omni up the street, our little petite suite there was clean, fresh, and wonderful.

    19/07/08 | Link | Rating: 1.0
    10. Britt C.
    I would most definitely stay here again!  Such a charming old place with beautiful foliage and courtyards.  The pool, though small, was great for relaxing and taking in a cocktail or two. Right in the heart of the French Quarter, we were able to walk to fantastic bars and restaurants, and stop in for a quick dip and a shower before going to grab dinner.
    If you're used to Hotel Sofitel or any other 5 star places, this may not be for you.  Being a historic hotel, there are eccentricities.  For those who like adventure and really getting to know the place they're visiting, well, I don't think you can get more in touch with the French Quarter than this place..Great value or what you pay, too.  If you're on a tight budget, they do have much more affordable rooms, though they don't have windows, but you can still experience the fantastic courtyardsat any time of the night!
    Bonus-free croissants in the morning, and just a couple blocks from Italian deli with cheap muffalettas!

    26/06/09 | Link | Rating: 5.0
    11. Jeff C.
    I stayed at Place d'Armes for my honeymoon and have mixed feelings about it. There are things I really liked about this hotel and I'm glad I stayed there, but it didn't live up to my expectations or the pictures they post on their website.
    This hotel is placed wonderfully close to just about anything you would want to do or see in New Orleans. Jackson Square is half a block a away, there are great restaurants within blocks, and the rowdy Bourbon St is close enough to easily stumble your way back to your room but not so close that the noise will keep you up. It has a quaint charm that boarders on cozy.
    However, like the rest of the French Quarter, this hotel is old and it shows. Do not expect Vegas style cleanliness or amenities. The springs in the mattress crunched when I laid down, the toilet flushed properly most of the time, you can hear every footstep in the hall on your floor and the one above you, and the decor is just worn out. Everything is a little threadbare, but that really is New Orleans, so it fits the town perfectly.
    If you have the means make sure you upgrade to a room with a window, and maybe even one of the rooms that has a patio overlooking the courtyard.
    Bottom Line: I'm not mad that that stayed there and I honestly don't know if accommodations are different at other French Quarter hotel. For what we paid it was OK as a base of operations for our week in a great city.

    24/10/11 | Link | Rating: 3.0
    12. Lisa M.
    I love this hotel. It is truly our home away from home in New Orleans. We have stayed here so many times that we feel like we should have our own room. Too bad they don't do timehshare!
    It is the perfect location in the French Quarter, right at Jackson Square. Because of the fantastic location we never feel unsafe walking to/from our hotel no matter what time.
    If you are looking for high style and luxorry accomadations, then look elsehwere. THe Place D'armes is comfortable, clean, and as far from cookie cutter hotel as you can get. Simple furnshings in each room. We have stayed in courtyard rooms, balcony rooms and inside rooms. The only rooms I didn't like were the inside rooms as there are no windows for natural light.
    Our favorite part of this hotel is the courtyard. We like to vacation in NOLA in the heat of the summer so we can just sit, relax, eat some fruit, veggies and a muffaletta and enjoy some drinks by the pool. It doesnt get any better.

    The staff are all very friendly and so nice!
    There is a small breakfast every morning- croissants, danishes, coffee and juice. Its great for a quick bite to eat, but with so many fabulous restaurants in the immediate vicinity we don't eat it that often.

    This hotel is OLD. It was a school in the 1700's! So the rooms can smell a bit musty, especially in the August humidity.

    We've recommended this hotel to countless people over the years and no one has ever been disappointed.

    24/04/10 | Link | Rating: 5.0
    13. Se T.
    We stay here every time we go to our beloved Nola. This hotel is not the best or ritziest in the city, and it's an older hotel, so if you are looking for something bright and shiny go elsewhere.

    You CANNOT beat the location (off of Jackson Square, a 5 minute walk to Cafe Du Monde and right by our favorite bar in the world Pirate Alley Bar), it's clean, the decent continental breakfast comes with the room, the staff is nice and the hotel parking is cheaper than a lot of the other hotels. It's far enough away from Bourbon to escape from the noise and drunkards but close enough in case you want to join them.

    All in all it's a great hotel for what you pay in a city where all you will probably do in your room is sleep and drop off things you didn't need to buy, hence the great location for when your arms get tired.

    15/11/10 | Link | Rating: 4.0
    14. Jerry S.
    Older centrally located small hotel with great rates. Courtyard is nice especially for an elopement.

    07/09/09 | Link | Rating: 5.0
    15. His D.
    Chris, Lynn, Norma, and Stewart were very nice. The valet parking guy was pretty rude.  It is centrally located in the French Quarter.  Our room was quiet & ok.  The toilet and bath were separated from the rest of the room by a louvered door.  The TV was tiny and snowy.  It had good wireless Internet speed.  If you are going to pay over $150 for a room, there are better hotel choices available.  Breakfast was free.  It hand pastries, juice, and coffee only.  Our room had no window but they told us ahead of time.

    15/03/11 | Link | Rating: 2.0
    16. Glen F.
    Great location but very bad bed. Gloomy. Really bad Internet and not the exceptionally friendly service I associate with NOLA. But it was a great price and if you just want to be in the heart of the Quarter on the cheap, check their web site.

    06/09/10 | Link | Rating: 2.0
    17. JJ M.
    By far one of my favorite hotels in the world.  The perfect location is matched by the charm and style of the hotel.   The staff are excellent and excell at trying to help you enjoy your stay in New Orleans.  There is nothing I like better than relaxing in the courtyard by the pool and letting the beauty of the city engulf me.

    25/02/11 | Link | Rating: 5.0
    18. darlene o.
    Overall I was pretty happy with this hotel. The location is perfect and within easy reach of pretty much everywhere in the Quarter -- helpful if you have shopping bags you don't want to haul around with you all day or if you find yourself suddenly in desperate need of a clean bathroom with no line (trust me, with all the drinking you will do in NOLA this becomes more important than one might think).

    The courtyard is beautiful and well-cared-for. I'd read reviews here and elsewhere complaining about noise and non-soundproof rooms, but we didn't find that to be an issue -- we had a room sort of toward the back of the hotel so that may have been why.

    Down sides -- the bathroom was TINY, like, smaller than European-hotel tiny, the bed was kind of lumpy, and the room's decor was nothing to get excited about. But then, it's not like you're going to spend that much time in your room when there is so much to do in the Quarter.

    I'd definitely stay here again.

    05/05/11 | Link | Rating: 4.0
    19. Kim P.
    I loved this hotel! The location was PERFECT! So close to Jackson Square and Bourbon St. The staff were all extremely friendly and helpful. And the courtyard/pool area was beautiful. The rooms were a little outdated, but it added to the charm. Highly recommended!

    25/07/11 | Link | Rating: 5.0
    20. blue t.
    What a great place! Friendly staff, gorgeous courtyards and the location can't be beat. The room itself was a little small, but it's not as if we spent a lot of time there. We were on the first floor, right off the courtyard and though I worried about the noise, I didn't hear a sound. I would definitely stay here again.

    25/03/11 | Link | Rating: 4.0
    21. Ruth M.
    $99 for a huge room, free wifi, and fantastic staff.  The place was just awesome, I'm coming back here every time I ever go to New Orleans.  Feels like a B&B.

    20/11/10 | Link | Rating: 5.0
    22. Tim S.
    This was our second stay at this terrific hotel. It has all you want in a French Quarter hotel. It's in great location right off Jackson Square, if you aren't used to street noise, I would get an interior room. We had both an interior room and a patio room during our stay.  Interior room was small and had no windows.  The patio room puts you in the heart of French Quarter fun. Service here is great. The rooms are clean and nice. We will be back!

    25/11/10 | Link | Rating: 4.0
    23. Augie M.
    Quiet safe hotel in the French Quarter with charm. Don't expect flat screen tvs.....enjoy the town.

    07/07/11 | Link | Rating: 5.0
    24. Brandi G.
    Overall and in the end, we were pleased with the hotel, but the experience certainly didn't start out that way. I called a week in advance to ask for our rooms to be put together. I was told to hold and then left on hold for five minutes. Then I was hung up on. When I called back, it rang for another five minutes - I timed it because I was so incredulous. I had to email my request, and I got a response a day later saying they would try to accommodate us. We got interior rooms and knew there were no windows in those rooms. We weren't going to be staying in there much so it wasn't a big deal. We were a group and had asked for our three rooms to be put together or at least on the same floor. When we checked in, the front desk clerk said she'd try, then just handed over keys to three rooms on three floors. When I questioned her about this, she really didn't seem to give a flip. I asked for the manager's card, and was given a generic card. I had to call the number twice to finally get the manger and had to leave a message. Then I called back and got the owner, who was extremely helpful. The continental breakfast was decent, nothing to get super excited about but the pastries were tasty. The decor is extremely dated and the TVs in two of the rooms didn't work. One of the other rooms called to ask for the TV to be repaired but no one ever showed up to look at it. We were supposed to have free Wi-Fi, but I could never find the availability on my iPad. The courtyard in the back was simply incredible. Very quiet and peaceful. The location really deserves about six stars - it's in an absolutely perfect location! And since we got interior rooms, the price was decent for the location. I would absolutely go back to this hotel again, but with the understanding that it's not up to date. I will say that the bell staff, particularly Trevor, were very helpful and friendly. The front desk staff, not so much.

    25/09/12 | Link | Rating: 3.0
    25. Wesley T.
    this was a pretty cool hotel - I stayed here with nicole over NYE for a few days - I will say that it felt a little dingy and rundown, but I kinda got the impression that every place in NO is like that :)

    the room had a lot of character and the courtyard was pretty sweet - we didn't spend a lot of time there other than sleeping - oh and our room had no windows and was totally womb-like - I'm amazed that we ever woke up - if you are hungover and don't have shit to do, it is pretty sweet

    04/05/11 | Link | Rating: 4.0
    26. S G.
    I stayed in an interior room with two double beds with friends, it cost us about $250 per night. This place was a disappointment. People comment that the location is great, but that alone can't sustain a business.

    The building may be historic, but it's not well tended and is beginning to run down. Sagging stairs, musty matted down carpets, thin polyester linens and bedding, bare bones bathroom (only one towel bar on a gigantic wall in a double-bed room...poor planning), awful cheap toiletries (am I allowed to complain about that? Well, at $250/night I am), antiquated TV, poor lighting, dirty pool in need of a scrub, and a continental breakfast featuring coffee, muffins and pastries so bland and generic I can't believe I'm not at a gas station.

    The staff, however, were all lovely and helpful, save for one woman on a Tuesday morning who couldn't understand that only half of the room was checking out at 8am and sent the cleaning staff barging in on our remaining (asleep) friends at 9am.

    And what of the other positive reviews on this place? And the beautiful pictures on the website? Opinions are hit or miss, and those photos are not the rooms we saw.

    13/04/11 | Link | Rating: 1.0
    27. Shannon P.
    For the price and location this hotel was decent. It is right in the heart of the quarter, about 2 blocks from Bourbon and walking distance from Cafe du Monde which is ideal for breakfast. When I booked the room I didnt think to make sure it was a room with a balcony or even windows for that matter. We had an interior room which was very dark and kinda gloomy, Its ideal if you need to block out every possible ray of light, but it would have been nice t have one of the rooms overlooking the back courtyard or the street. Also, parking was expensive, about 28 dollars per day.

    05/09/11 | Link | Rating: 3.0
    28. Jesseca T.
    One of my friends runs the IT for this set of 3 hotels in the French Quarter, so I have to admit I usually get a hook up when we come here, but even if we didn't know anyone I think we'd have a good time here.

    We came here right after Katrina to help infuse the economy with a little cash, and this is our hotel of choice now. It doesn't hurt that it's spitting distance from Broussard's (see review).

    We stay in the courtyard, yes it's more expensive but there's nothing cooler than coming back with your take-out beignets and coffee from Cafe du Monde to sit among the flowers, wrought iron and greenery in this beautiful courtyard.  MUCH better than sitting at those sticky tables!

    They also have a pool (unheated, skinny people beware), king sized beds, egyptian cotton sheets in case you get any sleep in - and of course it's walking distance to everything. The front desk lady is VERY helpful if you're looking for touristy things to do. Come here and you won't regret it.

    19/06/07 | Link | Rating: 5.0
    29. Sherry B.
    I stayed here with a friend for 3 nights during the 2nd weekend of September.  If you want a predictable hotel experience with lots of amenities (room service, spa, etc.) and generic decor, this is not the place for you.  You're better off getting a room at the Westin or Sheraton on Canal St. for the same price.  

    What you WILL get here is a clean, spacious room and bathroom (spacious for French Quarter digs, that is) in a setting with character.  The room had high ceilings and exposed brick on one side.  Instead of card keys, you get an actual key.  Wi-fi is free which was a big plus, along with the continental breakfast.  Service at the front desk was impeccable.  My flight was delayed so I arrived around 2 AM and the concierge promptly got someone to show me to my room so I wouldn't have to stumble around the courtyard trying to find it.  Speaking of, the foliage and flowers in the courtyard were cool...even though the rain every day didn't allow us to sit out there it made it feel like a tropical oasis.  

    Oh, and the location can't be beat - perfect for rolling out of bed in the morning and walking one block to Cafe Du Monde for a daily dose of beignets and cafe au lait.

    The only negatives of our stay were the mosquitoes in the room (probably encouraged by the courtyard vegetation), and the lack of light (both natural and artificial) in the room.

    14/12/09 | Link | Rating: 4.0
    30. Adam J.
    Great location and really nice staff.  Reserved two twins and got a king. They brought me a cot and life was good. Not perfect but okay. Still nice clean place and good location.

    19/12/11 | Link | Rating: 4.0
    31. Sara W.
    This hotel is truly a gem. I've stayed here 4 times, and I've also stayed in 3 other New Orleans hotels. This hotel is hands down my favorite.

    Here are the top two reasons you should stay here:

    (1) Location! You could not ask for a better location. Just off Jackson Square, two blocks from Bourbon and Pat O'Briens, a block from Decateur and Cafe Du Monde, absolutely the best hotel location in the French Quarter.

    (2) This hotel is unique and gives guests a totally different experience than the average chain. Most of the rooms are decorated differently, and many used to be apartments so many are laid out completely differently from others. No cookie cutter rooms here! There are also two wonderful courtyards all guests can enjoy, a nice (but small) pool, and some rooms even have rod iron balconies overlooking St. Ann and Chartres streets.

    All that said, please keep in mind that this is not a four star hotel. This hotel is not for the super-picky who will write off a hotel completely for lousy water pressure, an ink stain on a chair, or for the maid failing to replace their empty box of tissues. This hotel has its quirks, but if you can enjoy a unique experience and the best location in the quarter, then book it!

    26/03/09 | Link | Rating: 5.0
    32. Roman K.
    Great location. Service is very good. Staff is attentive.  Just realize there are rooms with out windows. Not a big deal but good to know. Rooms are small but clean.
    WiFi did not have good coverage.

    02/03/11 | Link | Rating: 4.0
    33. Linda M.
    Great location, beautiful gardens, rooms are nice they vary in size significantly but overall we really enjoyed staying in this hotel and for the price it was awesome. We will defiantly stay again.

    27/02/12 | Link | Rating: 5.0
    34. L. O.
    Place D'armes  New Orleans, LA
    I like this hotel.  If you like a central location (a block from Cafe Du Monde - they only take cash fyi-, and around the corner from St. Louis Cathedral), a beautiful courtyard, romantic old buildings, and croissants and coffee for breakfast you will like this hotel.  
    If you like modern amenities you will not like this hotel.  No gym, no laundry, old beds and linens, dirty hairdryer (bring your own).
    But, if you can rough it a little bit this is your hotel.  It's old and romantic.

    26/12/10 | Link | Rating: 4.0
    35. Chad B.
    This is a nice hotel and the rooms are big. But if you're on the bottom floor you will hear every movement upstairs

    18/01/12 | Link | Rating: 3.0
    36. Patrick P.
    ROOM BURGLARIZED! No management contact!

    My family stayed at the Place D'Armes from 09/28/11 to 10/01/11. Our room (212) was up a staircase that led ONLY TO THAT ROOM! No other rooms were accessed via that staircase, and we never saw another guest or hotel employee other than housekeeping come up the stairs. On the morning of 09/30, we returned from breakfast and touring to find the room had already been cleaned. We hung out for a couple of hours, deciding where to eat lunch on the way to a riverboat cruise. We left at around 12:15, and returned at 6pm to find an $800 iPad had been taken from the room.  All doors were locked (including those to the balcony). We went through the room (and our luggage) with a fine toothed comb before contacting the front desk. The front desk worked with us to contact the police, and we filed a report on the spot.  We were told by the front desk that key logs for the electronic doors existed, but were accessible only to management, who would not be in until Monday (this was Friday night). We were assured MANY times that this had 'never happened here before!'. Needless to say, that evening was ruined.  My wife didn't even want to leave the room to eat dinner, and we were very ready to check out the next morning.  A week later, we have still heard nothing from the hotel management about the incident or what was found via the key logs.  You'd think that if this was such a rare occurrence, management would be a little more concerned. This was not the first time we have stayed at the Place D'Armes, but it will be the last. We love the hotel, but this was atrocious customer service during an already painful incident.

    07/10/11 | Link | Rating: 1.0
    37. Len G.
    Great location, centrally located in the french quarter.  Rooms are large and have genuine old style feeling to them.   Staff are knowledgeable and make good recommendations.  When I'm back in New Orleans I will stay there again.

    11/03/12 | Link | Rating: 4.0
    38. Ed M.
    This was our first time at Place d'Armes, we like to try different places and Place d'Armes was rated very highly.
    We like balcony rooms and the street noises had not bothered us at other hotels.
    Pros: Location. You can see Jackson Square from the St. Ann Street balconies so you know that you are really in the heart of the French Quarter. Anything in the French Quarter is within easy walking distance as is Frenchman Street, Canal Street, Louis Armstrong Park and many other attractions.
    The room was clean and was big enough, even with a king sized bed, to accommodate two adults. The wireless internet worked flawlessly, the TV was modern and the channels available were more than enough. The bathroom was huge, seven by seven plus the bathtub area. There is a hair dryer, iron and ironing board. They have a safe in the closet which is large enough to put your laptop as well as other valuables. The closet isn't the largest in the world but is adequate. Dresser space is okay but if you bring everything you own it will be tight. The doors to the balcony are french doors that are wide enough an adult can get through it without turning sideways. The balcony, at least on the second floor, has a roof so you can sit out there even when it rains.
    The courtyard is nice with lots of plants. There are actually two courtyards but it appeared that they were working on the part of the hotel where the second courtyard is. The plumbing, heating/cooling and electrical systems worked like they are supposed to work.

    The average: The breakfast isn't much. We are not big breakfast eaters so it was no big deal to us but the selection is limited to muffins, croissants, danish, some fruit, coffee and orange juice. The selection looks like what you would get at the local Wal-Mart's pastry aisle. The breakfast area did have food until 10:00 am. There is parking on-site and the one time we wanted our vehicle it was at the entrance in a few minutes. However like most places in New Orleans they charge an arm and a leg for parking privileges, $28.00/day plus taxes. The maid service did a good job when they cleaned the room. However one day we had to ask if they were going to clean the room that day. It was after 4:00 pm and we were going out for a while. When we got back at 5:30 they were "in process" of cleaning the room. The people who were checking in to the room next to us (there were only two rooms in that hallway) had to wait until their room was cleaned. As I mentioned there are only two rooms that have balconies facing St. Ann St. and there is no elevator going up to the second floor. The stairway is somewhat narrow and goes right over the lobby counter.
    The "door" to the bathroom is one of those louvered doors used in a lot of the French Quarter hotels. It is not sound proof!!!!!

    Staff: I must say that the lobby staff always say hello when you travel through the lobby. But it seems perfunctory at best. The garage staff were much more genuine and friendly. The other staff we met were friendly. One gripe I do have was that one night the staff appeared to be having a gab session among themselves with another person. Due to the fact that our room was just a few steps away from the lobby I could have recorded everything they said from the bed.
    We arrived early, about 1:00 pm and dropped by to let the lobby staff know that we were in town and to call us when the room was ready. Check in time is 4:00 pm. We called them about 3:15 to see if the room was ready and received the canned statement "Check in time is 4:00 pm." The person was different from the person I talked to earlier but I got the impression that she didn't even check.

    Not so good: We have stayed in other hotels with a balcony facing the street in the French Quarter and the street noise was not bad. It seems that the canyon effect of St. Ann Street keeps sound between the buildings. People talking in normal tones can be heard. The street sweepers are bad but the single worst sounds came from an employee of Muriel's whose job must require him to clean out the trash cans at 6:30 am every day. Not only does he clean them he drops, pounds on and in general makes lots of noise with those blasted trash cans.

    If we go back to this hotel we will NOT get a balcony room on St. Ann Street.
    I kind of expected a better situation here since I had talked to people who stay there often and it got good reviews .

    Overall I would rate it at 3.5 or so out of five.

    14/01/12 | Link | Rating: 3.0
    39. Eric K.
    If you're wanting to stay in the French Quarter, but away from the stench of Burbon Street (let's be real -- it's a prolonged dive bar), you can't beat the Place d'Armes hotel. It's about as close as you can get to Jackson Square without passing out on a park bench. It's incredibly convenient to a number of fantastic restaurants (including Cafe du Monde), the shops of the French Quarter, and even a corner grocery.

    There's an attached parking garage, so you won't have to worry about your sweet ride while you're staying here either.

    It wasn't perfect, though. The rooms were a little small -- like, where-am-I-going-to-put-this-second-suitcase small. Also, we had a room with no windows. (Let's reflect upon that a moment: a vampire-ready hotel room in New Orleans. Giggle.) It wasn't too much of a hassle for my wife and I, but be advised. If you rely on the sun to help you wake up, you may not have it.

    On a repeat visit, we'll certainly keep these guys in mind. The only reason we wouldn't come back here is that it's not altogether convenient to the Garden District. It's a bit of a trek over to Canal Street, and if we want to focus on the Garden District next time, we might choose to stay out there. For the French Quarter, though, this place just can't be beat.

    06/03/11 | Link | Rating: 4.0
    40. Ralph T.
    Place d'Armes/Better places

    Checked into this hotel which is centrally located in the French Quarter. It is a great location to explore the area.

    Front desk service is adequate.

    We received a room in the back of the hotel on the second floor with a view of the wall of the adjacent building.  It wasn't really that bad because it was quite.

    The room itself was a decent size but needed updating.  The bed sagged in the middle.  The bathroom sink was badly worn but worked. The toilet/tub-shower room was very small.  The shower nozzle should have been replaced.  Our TV broke but was changed out quickly.  How about a flat panel TV vs. the tubes.  They are so cheap now.

    Air conditioning was great and the room had a fan.  

    On our last day they forgot to clean the room.

    I realize the rate was 125 per night but this was a two star European hotel not a three star American hotel as it is represented in TA.

    Oh well lesson learned.

    13/05/11 | Link | Rating: 2.0
    41. Amy L.
    Pros:
    Location; Service for towels are adequate.

    Cons:
    All the front desk receptionists and the owner/manager are rude, ungrateful, and unhelpful.  The pool is nasty. Couples have sex every night in the pool.   Cockroach in the rooms.  Walls are thin. We could hear people having sex every night.  Breakfast is lame.  

    Our conversation to the Owner/Manger:  

    Us: Sir, we paid in full months in advance. The receptionist last night said we would have to pay an extra cost of 20/night for the cot in the room. Why are you telling us we now need to pay extra for each persons allotted in the room?  

    Manager: You will be charged 80/night on your credit card. The price you advanced paid is only for 2 people in the room.  Each extra person will be an extra 20/night and the cot will be 20/night.  20*3(extra people) + cot = 80/night.  It is not my problem.  I am a busy man.  

    Us: Sir we are here for a bachelorette party and have already budgeted the cost. When we reserved the room we told them we would have 5 people in the room. The hotel stated that was fine and we would be taken care of.  The extra cost is news to us.  Is there anyway you can help.   There is a total of 10 of us and we have booked 2 largest room here.

    Manager: Do not bring the rowdy and craziness into this place.  Our computer said you booked 2 people and a child.  

    Us:  We have already been here one night and we did not cause any rowdiness so how dare you say that to us? Your hotel made the mistake because we don't have a child with us. And would never have booked with a child. This is a mistake on your hotel.

    Manager:  It's not anyone's fault. You owe us 80/night.  I am a busy man.

    Us: Why are you raising your voice with us and not willing to help us. Don't you want us to come back and leave positives reviews.

    Manger:  Yes, I do and I am a busy man. Fine. I will charge you only $40/night and knock off the 3rd person and the cot.  As long as you promise to write a good review on TripAdvisor.

    -------------
    We took it and left upset.  There was nothing we could do.   It was horrible hotel and I do not recommend it to anyone.

    27/07/10 | Link | Rating: 1.0
    42. John O.
    This review is mostly based on the courtyard and just the history and lore of this place.  It is what I consider to be real New Orleans!  

    I have never stayed here.  I thought about staying but I prefer other hotels in the area.  

    If you do plan to stay here, please check out their website.  You have an option of what type of room you can get.  It will either make or break your experience.  Also, this hotel is very close to the French Quarter, people go there to party mostly, so keep in mind that they may straggle back, or crawl back to this hotel.  It is what it is!

    Now for my review, the courtyard is breathtaking.  It is a great place to just sit back and have a cold beverage.  There is a small pool surrounded by lush greenery.  Great photo opportunities!

    When you enter the lobby from St. Anne Street, just go though the other doors and walk down the walk way.  It is the old carriage path back int he day when horses were the mood of transportation.  There you will find the small pool and beautiful courtyard.

    Enjoy.

    15/09/10 | Link | Rating: 4.0
    43. John G.
    I really enjoyed my stay here. I thought the location was the best aspect. Literally just steps from Jackson Square, or a short stumble from Bourbon Street.
    The only down side is that you can hear people talking in other rooms....down the hall...with their doors closed. Seriously. Lots of creaks and squeaks, but I had earplugs to sleep so I was ok.
    The price was super competitive with the surrounding hotels too. I would definitely recommend it here. Oh, and the staff was probably the friendliest hotel staff I have ever encountered.

    15/03/11 | Link | Rating: 4.0
    44. Alexa G.
    Okay so I would LOVE to give this place 4 stars, but I can't, a visit from "mickey" as I so affectionately named our little mouse visitor is why! I'm not really freaked out by mice but the thought that Mickey might have been rummaging through my luggage for at least 2 days freaked me out! The hotel was nice enough to comp a few days of parking, which runs around 26 dollars per day, but they were unable to comp the room because I booked through Hotels.com . Note to travelers: Book through the hotel!
    They then upgraded us to the king suite which was more than enough room. I wish I would have got a room with a patio view because the courtyard area was filled wish lush greenery, fountains, seating, pool and a nice view. The first room we were in was an interior room, with no windows and felt quite cramped and dark but was way cheaper than the rooms with views.

    They have complementary wi-fi, as well as a continental breakfast. But in my interior room I received no wi-fi signal and had to venture outside to the courtyard every time I needed to use my laptop. When we were transferred to the suite on my last night I was finally able to connect to a signal.

    I loved the proximity to Bourbon street and Jackson Square, which was only about 2 blocks from the hotel and being right in the middle of the French Quarter. I hated the only parking options really available were valet, which was an extra $26.00 a night.

    The Hotel staff were very friendly regarding our " Mickey situation", and when I accidentally left my ring when we checked out ( My Fiancee would have killed me!!) the woman at the front desk promptly found it and we returned later to pick it up!

    All in all a great place to stay if you want to be in the midst of everything, and within walking distance of all the great sights....and food!!

    05/03/09 | Link | Rating: 3.0
    45. Lou T.
    We really enjoyed this quaint hotel with its beautiful courtyard.. It was very quiet yet close to Bourbon St..great staff and a reasonable price which included a continental breakfast of delicious pastries .

    12/01/13 | Link | Rating: 3.0
    46. Dena F.
    Burn my luggage, I'm never leaving. I wish! This was the best find of a hotel I've had in a long time. I'm going to parrot what everyone else has said about the rate and location--amazing.

    Our room was recently remodeled and was lovely and comfortable. The courtyard was an amazing place to sit in the mornings and eat the breakfast we'd bought down the street. They offer a free Continental breakfast, but I'm all about meat and taters.

    And imagine my surprise when the Haunted History Tour stopped at the hotel to tell us it was haunted. Nice. And on a side note, the wall behind the headboard of our bed was adjacent to the wall next door in a room where slaves were chained...also haunted. This added an element of "oooooooooooo" to the trip.

    Service was excellent; food recommendations were dead on, stored luggage before and after check-out...I can't say enough. This is the only place I'll stay in the French Quarter from now on.

    10/08/09 | Link | Rating: 5.0
    47. Eric N.
    The hotel was clean.  Service was great. Location is good.  There is no free parking.  But no hotel in the french qt does.  Wi fi is free.

    Now the bad. The noise was high in the morning. My room needed noise insulation as I was placed next to the breakfast area.  The free breakfast consisted on non nutritional foods. the should really insulate the room that are next to the breakfast area

    29/08/12 | Link | Rating: 3.0
    48. Alena B.
    We had a lovely time at this hotel.  It's a great location right next to Jackson Square and is a little quieter than the Bourbon Street hotels.  Be sure to get a room with a window.  I'm not sure I would like a room without one.  We had a lovely room on the top floor with a window overlooking St Anne Street.  Muriels is just next door for great dining!  It's close to shops and Cafe Du Monde.  We were also pleasantly surprised to find out that our hotel was on the ghost tour!  Fun!!

    Great medium priced hotel....on my second trip out they had no rooms available with windows so I stayed elsewhere, but I would stay here again in a heartbeat.

    12/04/11 | Link | Rating: 4.0
    49. Rogue X.
    I'd really like to give this 0 stars, so people will think it's crap and it can remain a bit of an underpriced secret. But alas, I can't. It's great! Yes, it's rustic. And I don't mean that in a 'great personality=fat' way. It's not scuzzy, just rustic. Not new and gleaming, but that's not what I'm looking for in NOLA. I like a feeling of history and atmosphere, which this place has. Beautiful courtyard, big rooms, great price, and SUPER location.

    But yes, pay the extra few dollars and get at least a window. I've never had an interior room, but I imagine it would be terribly depressing. Also know, if you book a balcony room, it means you MAY have a private balcony. Or you MAY have access to a balcony that everyone has access to(ahem, so you can save your money and still have access to the balcony...). These things are all clear on their website, so I certainly can't ding them for any of it. Parking is pricey, but I'm from LA and kind of used to it.

    We get to NOLA as much as we can, and we pretty much stay to the Quarter, so this is ideal for us. Walk 1 minute for beignets in the morning, and stumble 2 minutes back from Bourbon St in the evening.
    It's not the 'nicest' place I've stayed in my life, but it gets 5 stars for being exactly what I want when I go to the Quarter.

    24/03/11 | Link | Rating: 5.0
    50. Andres R.
    Can't beat the location and the courtyards give it a personality that sets it apart from most hotels.  The rooms are adequate, with my only gripe being the thin walls.

    25/03/13 | Link | Rating: 3.0
    51. Dan L.
    What a gem of a hotel!! I just stayed here this past Monday, June 6th through Thursday, June 9th, 2011 and all I have to saw is wow! I absolutely loved everything about this place. Let me start with the front office clerk Ramona. She rocked! A very pleasant lady who was more than willing to help me out with my questions and offer me several suggestions.
    As far as my room, it was very cool. The hotel is built out of brick and they utilize that in the room. One complete wall was brick and I especially enjoyed how they didn't cover that up and was part of the room. Such and old school vibe. I had an interior room, which was actually pretty darn good size for a double bed room. The A/C was blistering cold and the water in the shower was scalding hot. Always a plus in hotels. I have had too many bad experiences with those two things.
    I think my favorite part of the hotel was the courtyard. It is beautiful! Nice pool, and I love how in NOLA how they incorporate a lot of the scenery around the courtyard, as you will see in my pics.
    As far as the location goes, fantastic! You're literally a half a black away from Jackson Square, a 3 minute walk to Cafe Du Monde, and a block and a half away from Bourbon St. Such a great spot. Also I would like to add is that they have a couple of areas on their balcony that you can enjoy a view from if you are not lucky to book a room with a balcony, that was a pleasure.
    With all that being said, the service, the room, the amenities, the views, the location, I will not hesitate to stay at this hotel again!!

    11/06/11 | Link | Rating: 5.0
    52. Varun V.
    What a phenomenal place. Got an amazing rate the week after Jazz Fest. Be forewarned - internal rooms have no windows - yep: none. BUT the good news is you're in New Orleans and you probably shouldn't be wasting time in your hotel room anyway.

    Location is unbeatable.

    The place itself is gorgeous and historic appearing.

    Courtyard with the little amoeba shaped pool is key!

    14/06/10 | Link | Rating: 5.0
    53. Alice J.
    This hotel has a great location. It's within walking distance of cafe du monde, bars on bourbon st., jackson square, and tons of great eateries. The hotel has a charming decor, with a cute courtyard area with fountains and a pool. The hotel rooms are reasonably priced, clean, and spacious. There's also complimentary breakfast. I'd definitely stay here again.

    16/01/13 | Link | Rating: 4.0
    54. Joshua W.
    Just got finished staying here for three nights and I'm pretty neutral about the experience.  The staff are nice, and the hotel room was ok.  If you get a balcony room, note that the windows are painted shut, and you have to leave your room to get to the single door for the balcony on the floor (at least that's the way it was in room 321 for me overlooking Chartres st.).  The room was clean, but the mattress felt light it should have been replaced a few decades ago.  It was like sleeping on a mattress you'd imagine finding in a homeless shelter.  You couldn't ask for a better location.  It's on the NE corner of Jackson square, so you're a block from Cafe du Monde, a block and a half from Bourbon St., etc.  

    A note on the location for anyone unfamiliar with the French Quarter.  St. Ann is the border to the gay district on the west side of the French Quarter.  This of course didn't bother me since I'm from San Francisco, but if you're a sheltered bigot it's something to keep in mind.  

    All in all, the place has it's pros and cons, but given the value and the location, I'd probably stay here again.

    26/01/10 | Link | Rating: 3.0
    55. Stephen W.
    This used to be one of our favorite places to stay. It has a great location in the French Quarter and is really a quaint hotel that does more right than wrong once you get there. But I am giving it a one star because the service has become simply incompetent. In fact, I would say that this hotel aspires to incompetence.

    Saga, part 1: I ordered 2 rooms, one for the wife and I, and one for a friend. The guest at the last minute could not make it. So I called to cancel within the cancellation period. I instead got a confirmation to arrive statement for the second room, not a cancellation confirmation. Next day, I get a message that our (the wife and I) reservation had been cancelled. I called to find out why. They said the credit card had been cancelled. Called the credit card company to find out what is going on. CC company said everything is ok. Called hotel back, they don't know why it was denied. On and on, call after call. Endless circles. I am guessing that some incompetent ass entered the CC wrong number. But why all the missed communications?

    So the next day we get to the hotel, not sure if we have a reservation or not. By miracle or luck, not only did we have a reservation, but the deposit had been paid by the very card that had been denied earlier. Go figure.

    Saga, part 2:
    Ok, we get a room. We open the door and the room STINKS. Obviously someone had been smoking there. We go to exchange rooms and are told all that is available is a room with 2 double beds. Uh, no. The person at the front desk said "I hate it when people smoke in their rooms." Yeah, well so do we. Especially since the hotel is supposedly smoke free. So we insist and eventually a different room. What we get is a significant downgrade from what we reserved and paid for. The room is tiny tiny tiny. The bed is maybe a full, or a double, but not the king we reserved. We debate whether to change the room again but in the end decide to stay there.

    Sage, part 3:
    The room is a disaster. The thermostat is broken and the temperature in the room ranges between 70 and 75 no matter what we do with the thermostat. When the heat comes on it is so loud it sounds as if a small plane is taking off in the room. The first night I get no sleep, as in 0 hours of sleeping. There appears to be no hot water until we figure out that you have to let the water run a good 10-12 minutes before the water heats up. There is no hi-def TV. The bed is not made correctly and the sheet comes off in the middle of the night. The blanket is paper thin although the temperature is in the 20s outside and the heat in the room does not work properly.

    Mostly, the biggest complaint aside from the airplane in our room is that the room is noisy and walls are very thin. We hear every conversation of our neighbors. The second night we are awakened at 2 am by a squeaking bed and groans and panting from above. Luckily for us (maybe unluckily for her) the banging only went on for about 2 minutes. A new meaning for "one and done."

    The complimentary breakfast has gone downhill and now is meager: some pastries, juice, and coffee (I know it's called a continental breakfast, but when we were there in 2004 the breakfast was generous).  Overall, the whole thing was nothing short of disaster.

    Our experience is really a shame because the hotel is centrally located in the French Quarter  and has its charm, especially the courtyard. In the end I don't know what to conclude: were we simply lucky the first time we stayed there, or were we simply unlucky the second time we stayed there? I don't know, but I do know that with all the options available in the FQ there is no reason to tolerate what we experienced. We will not return to this hotel.

    03/01/10 | Link | Rating: 1.0
    56. Kim N.
    I am finally getting around to writing this review. We stayed here a few years ago and it was ok for the price. We got a great deal on Hotels.com . It was $200.00 off a night so we paid $90.00 a night during the off season in Novemember.

    $90.00 is super cheap to stay in the Quarter. I also liked the fact that it was supposed to haunted.  We never saw a ghost, but the idea was cool.

    We had a room on the 2nd flood with a balcony that opened onto the beautiful court yard. Although the pool still had water in it and it was kinda gross. They should have drained it.

    It is one of the older hotels and has that old world feeling to it.

    I love the fact that we are in the Quarter and can walk everywhere from the hotel. The staff is ok, they don't go out of the way to make it the best stay of your life, but they are adequate.

    I would only stay here again if I found another deal like $200.00 off, because $300.00 a night for this hotel would be way to much to pay.

    23/10/11 | Link | Rating: 3.0
    57. Mandy S.
    We recently stayed here for my birthday trip to NOLA here is a list of reasons to stay here:
    1) we had a junior suite which was 2 full sized beds, a sofa sleeper , a kitchenette with full table and chairs 2 flat panel tvs, fireplace, full bathroom very spacious, coffee table, tv in sleeping area too. VERY NICE ROOM!
    2) Free Wifi you can use it in the courtyard, or your room it's great
    3) Free pastries and hot tea/coffee every morning in a private dining area very cozy and charming
    4) Location, Location , Location, Location and did I mention Location, its easy for cabbies or local friends to find and pick you up/drop you off, it's located next to Muriels, and Jackson Square, and a few 100 feet away from Cafe Du Monde, or anywhere else you'd like to go in the Quarter very convienient.
    5) Daily maid service and friendly helpful staff.
    6) Pretty decent nightly rates compared to other places I've stayed (keep in mind I've been comming here 19 yrs and counting so I've stayed ALOT in Quarter hotels.
    7) Everything was clean
    8) Access to shared balcony
    9) it's haunted :)
    10) free in room safe big enough for a laptop or whatever valubles you want to lock up.
    11) I felt very safe here.

    Would I stay here again Absolutely!
    I could not give 5 stars because the room above us with outside stairs made alot of noise when suitcases and women in heels stomping up and down the stairs, left the room, we were very happy they didn't stay our entire visit it was much quiter when they left :)

    23/11/12 | Link | Rating: 4.0
    58. Mike E.
    We arrived Sunday, Feb 26th and stayed for 4 nights.  This hotel is located within the French Quarters, near to Bourbon Street, Cafe Du Monde, French Market, Jackson Square and other attractions.  

    Over the top;   We found all of the staff members to be very helpful and accommodating to our requests.  We requested an interior room, which was very quiet.  The hotel and rooms were very clean.  One of the cleaning staff members learned that we preferred decaffeinated coffee in our room.  She came to me and insured that she would put only decaffeinated coffee our room.  The staff at the front desk willingly took care of all of our concierge and taxi requests.  The front desk and bellmen assisted us with recommendations that were very helpful for us as visitors.  The hotel courtyard has a very New Orleans atmosphere with a small pool and garden.  Having our breakfast in the court yard was over the top and made our day.  Restaurants and many tourist attractions were all within walking distance.  Two people that stood out at this hotel were Mario (the Bellman) and Lyn (at Front Desk).  

    Average;   The continental breakfast which consisted of various breakfast rolls, juice, coffee and tea, which is more than adequate for us.  Wireless Internet connection was limited to certain parts of the hotel.  Wired Internet connection was OK, but a little slow.

    This is our second visit to New Orleans and will definitely stay at this hotel during our future visits.  We strongly recommend this hotel to any one that prefers a small boutique type hotel over a franchise type hotel.  We found this hotel gives personal attention to its guest that sometimes other hotels do not or can not do.

    13/03/12 | Link | Rating: 5.0
    59. Yolanda B.
    LOVE this place!!! It's central, comfortable, has a parking garage, great rooms, a pool in the courtyard and rooms that have access to balconies that face the street.  They also have internet but it can be a little temperamental. So just look for a good spot.

    So far my experience has been great, the staff have been nice friendly and helpful.

    Try it out and see for yourself.

    20/09/10 | Link | Rating: 5.0
    60. Molly S.
    Convenient location, very pretty courtyard and helpful staff. The communal areas of the hotel are very atmospheric and well maintained. Our room was dark even with the curtains open and a little small and awkward. But it's New Orleans, so you should really only be using that room for a fraction of time to sleep in! We would be happy to stay here again if we returned to the city and I must say that it was a great location to be in during Mardi Gras 2013.

    14/05/13 | Link | Rating: 3.0
    61. Angela P.
    Really pleased with this hotel. Lovely atmosphere, such a nice center garden area with space to read and lay about. Rooms are small-ish but nice. Breakfast is sparse, but decent. Love that the hotel is the location of the first Lousiana school. It is a place with history. Staff was always helpful and friendly. Most importantly is the location. It is in the FQ, but unlike most streets this place is the perfect location because it is quiet. No loud parting, no screaming, but close to everything.

    30/04/12 | Link | Rating: 4.0
    62. Adrienne G.
    Fantabulous location; super nice staff; comfy beds; quiet rooms.... this probably best sums up Place D'Armes Hotel

    1 block away from Jackson Square & Cafe Du Monde; a couple of blocks from Bourbon Street; fantastic restaurants ALL around you.... and if that's not enough to tempt you, we were only 2 miles from the Jazzfest Fairgrounds!

    We had 1 of the infamous rooms w/ NO windows but we were okay w/ it... we just considered it as having the blackout curtains drawn the whole time.  The A/C worked like a charm, rooms were clean, the water pressure in the shower was great.....plus, who stays in their room when there is SO much to see & do in the Big Easy?!  No windows?  No problem!

    We were also told there are ghosts who reside in this hotel but unfortunately we didn't have any encounters..... maybe next visit!

    Because there WILL be a next visit!

    27/04/10 | Link | Rating: 4.0
    63. Kat I.
    I've heard such amazing things about this hotel and was so excited to stay here, but when I called to make a reservation I spoke to the RUDEST person. She acted as though I was interrupting her and was not helpful at all. We would have happily booked a room here if not for her!

    14/02/14 | Link | Rating: 1.0
    64. Ann Marie D.
    I would beyond the shadow of a doubt stay here again. It was a GREAT hotel. We had an incredible rate, the staff was friendly, the courtyard was stunning, the room was clean. It is VERY convenient to everything in the French Quarter. We did not have a problem with noise at all.
    We actually had one of the interior rooms with no window. It was not bad at all. My husband and my sister actually liked it, as no bright sun came streaming in early in the morning.
    This is not like some of the luxury hotels in the French Quarter, but a great historic property with lots of character and great rates!

    19/07/09 | Link | Rating: 5.0
    65. Larry F.
    Just found a cockroach in our room.... Great location in the city but I am not too keen on having a cockroach crawl across my chest at night.

    16/02/14 | Link | Rating: 1.0
    66. Alyssa G.
    Ok, so for once I can say that the pictures on a hotel's website have done them justice and are definitely accurate!! No false advertising whatsoever!

    My boyfriend invited me last-minute to come down to Nola with him for 3 days (duh, of course I'll go!) so we started doing research online for hotels. Place d'Armes was probably the 8th place that came up, and it should have just been the first.

    $92 per night for a junior suite or balcony room...awesome deal. Which one did we choose? Both! Some would say it was a ridiculous decision...eh, I think it gave us a good feel for different experiences. The balcony room faced the street, so obviously more noise (garbage trucks drive by every 2 hours...fyi). However, the bathroom was twice as big as the junior suite bathroom.

    The junior suite has a nice mini fridge and microwave (perfect for those of us that like to bring leftovers home and scarf them down at 3am after drinking), plus a nice cozy living room area for reading (or other stuff, ahem).

    The courtyard is divine! Straight out of old Louisiana, with plush greenery and an old-school pool (not ideal for swimming), surrounded by chairs to enjoy your morning coffee or, in my case, margarita (wait, what?!).

    Another guest passed us one day as we were dining in the courtyard and began telling us about how the hotel is haunted and that staff have encountered multiple "sightings" without explanation. So, if you're into that, great place to stay! If that freaks you out, don't worry, I think it's just hype.

    The only thing I have to ding Place D'Armes for though is their concierge service. Wait time to check in is atrocious, waiting nearly an hour simply to get our luggage to storage shouldn't happen. It isn't even that the staff are incompetent, they're simply doing the work that 2-3 people should be doing.

    All said, I'd definitely recommend this hotel to anyone looking for a great experience of New Orleans at an amazing price.

    23/09/10 | Link | Rating: 4.0
    67. Terri K.
    The five night stay at Place d'Armes made our first trip to New Orleans a wonderful experience.  The hotel is located in the French Quarter...a half block from Jackson Square and 2 blocks from Bourbon Street.  The staff made me feel at home...very helpful and nice...especially Miss Brenda with the continental breakfast every morning.  I highly recommend first timers to New Orleans to stay here...immerse yourself in the culture.  We will definitely stay here again.

    27/07/13 | Link | Rating: 4.0
    68. Chris K.
    We were really pleased with Place D'armes as our hotel of choice for a weeklong trip to New Orleans.  It's a bit older hotel but for our needs, it was a perfect match.  The location is great great great.  Pretty much everything in New Orleans is a quick walking distance but Place D'Armes feels pretty centrally located.

    This hotel has an amazing courtyard area which is perfect for relaxing under the shady trees.  The free continental breakfast consists of orange juice, coffee, tea, croissants and danishes so don't expect anything more than that.

    Our room was pretty basic -- four walls, a comfy bed and the bonus was a walk in closet where we could store our mess of clothes.  My only minor compliant was that our TV was kinda small but for the price and location, this a great hotel.  It's far enough away from Bourbon Street that it's quiet but close enough to a lot of the action in the French Quarter.

    16/01/11 | Link | Rating: 4.0
    69. Joi B.
    I will preface this with the caveat that I am extremely stingy with stars when it comes to hotels (I travel often). I will also tell you that I've stayed in NOLA hotel rooms at least 15 or more different times that I've visited the city and would probably only *not* recommend this one.  

    I prefer B&Bs in New Orleans to hotels, you should also know. Banana Courtyard offers the best value. For roughly the same price at Place D'Armes, I've stayed in Banana Courtyard's various accommodations that offer far more character, offer more space-not to mention, a lot more privacy.

    So, because I like to start off a review with the positive, what does Place D'Armes have going for it? The courtyard. The free wireless. And that's about all. The courtyard is indeed lovely, but so is just about every hotel courtyard in the city, let's be real here.

    Location (I'll spare you the triple L shout-out). OK, I can see how you might choose this place for its location, just  a few feet from Jackson Square. I never really think about that because my preferred place to stay is the Marigny, which can be a bit of a hike, so was nice to be able to run to the hotel room if we forgot something or wanted to drop off stuff we bought.

    But on to the accommodations, which were severely lacking. I chose one of the less expensive rooms, but not the least expensive (that is, the ones that have a room on the courtyard). Our room had all the amenities a hotel would have offered you in 1985, from the TV to the sad quality of mattress and low thread count sheets. Uh, that's not the vintage, old school charm I was looking for in a hotel.

    Don't get me started on their army ration blankets. When we asked for a second blanket from their "24-hour concierge," you would have thought we asked for a feather bed from the reaction (a deep sigh and a warning that we *might* be able to get one more blanket, but two was out of the question).  This is unacceptable in this day and age of superior accommodations at affordable prices that are offered all around the world. If Place D'Armes was an individually owned smaller B&B, I'd be more forgiving, but this is owned by a NOLA hotel group (note to self: avoid other Valentino French Quarter Hotels). Not. Acceptable.

    And now for the HUGE WARNING: the bathroom. NO privacy, whatsoever. No ventilation (well, the *doors* are well ventilated because they are slotted. Guess how embarrassing this is, when the bed is just a foot away from the bathroom?)

    And then there's the housekeeping staff who walk around the halls loudly banging on doors starting at NINE AM on a Sunday morning shouting, "HOUSEKEEPING!" I swear this occurred about 10 times in the span of 10 minutes. What the hell were they doing?

    Speaking of noise, you will be able to hear the person in the next room *breathe*, the walls are so thin. You can't open a window to let in air, so you're forced to use the air conditioner, hence being so cold you need three army ration blankets.

    Is it worth it to come to a hotel for a courtyard? I don't think so. While I experienced nothing truly awful about Place D'Armes (other than the price, which by the way, they charge you two nights before you arrive. WHAT?), "Meh. I've experienced better," is how I felt upon checking out.  Granted, rooms at Halloween time (heaven forbid Mardi Gras) are going to be pricey in New Orleans, but the price for this hotel was just ridiculous for what they offer.

    04/11/10 | Link | Rating: 2.0
    70. Jaime M.
    My family and I recently stayed at this hotel. Just before arriving I noticed a double charge for a hotel room. I called and they said we can take care of it upon arrival. Once I arrived, they said they could not return the 2nd charge because it looked as if I had booked 2 rooms. Why I would book two rooms for my husband and I would make no sense! I explained to them that I did not book 2 rooms, but rather chose to "upgrade" my room to a balcony room upon booking the room several months prior to traveling. Rather than "upgrading" the room, they added a 2nd room. This was not fault of mine but was still charged for the 2nd room. Upon leaving I tried to figure it out and was given the run-around. The lady at the front desk was very nice, but the manager of the immediate hotel....not so much! The person in charge of making the final decision was on vacation and therefore "no one could assist me". I was told my the manager of the hotel that they would call me by the end of that day or the next day after contacting the person in charge. I received no phone call and then called later the next day and was told "I'm not even sure why they told you they'd contact you, there's nothing we can do". So basically, I was lied to just so that I would leave. The lady on the phone then proceeded to tell me that my husband possibly booked the other room. Basically pulling at straws to justify on there end the 2nd room booked. I finally receive an e-mail from the person in charge of these situations and was told my $380 will not be refunded to me as I booked 2 rooms and there is nothing they can do. The customer service received was horrendous! I have told my friends and family of this situation and they too have decided to not stay at this hotel while traveling to New Orleans. Customer service goes a long way with people! I for one have plans of visiting New Orleans in the very near future and will definitely NOT being staying at this hotel due to the lack of customer service I received this last trip. There are plenty of other cute, quaint hotels in the area that I'm sure would be more accommodating a mix up....especially when the mix-up is on their end.

    04/11/14 | Link | Rating: 2.0
    71. Britt C.
    Had an amazing time in New Orleans and part of the reason is because we stayed here!

    We booked a standard room but got a free upgrade, which was kind of a shame since we were only there one night and let's face it- who really stays in their room in New Orleans?!

    This is the perfect location, it's within the French Quarter, steps away from Jackson Square, 2 blocks from Pat O's, and in the heart of it all. The hotel was very clean and staff was friendly. Small complaint- took at least 20 minutes to get our car out of valet, but they apologized profusely. We sat up late with our feet in the pool just talking and enjoying New Orleans. I would absolutely stay here again!

    08/11/11 | Link | Rating: 5.0
    72. Kim B.
    We booked this hotel through Orbitz with a 15% off code, so yes the value we got was pretty great, but the stars are based on the hotel on its own.

    Amazing location! Cafe du Monde, Bourbon Street, the French Market, Frenchmen Street, St Louis Cemetery #1 - we walked to all these places, totally reasonable distance (for wearing flats, not so much heels)!

    Cute courtyard with a smallish clean pool that's probably better enjoyed in warmer months.

    Things that didn't really influence my rating at all because I didn't use them: free wifi, old school tube TV, continental breakfast, parking.

    And the things that made this just a 3-star experience for me:

    - Awkward bathroom doors...they're slatted, so you better not have a problem with your travelmates hearing every little thing that goes on in the bathroom. Nothing is sexy about being able to say yep, I know EXACTLY what you just did to that toilet.

    - GIANT COCKROACH. There was a rather large gap between the floor and the bottom of the door, so I guess it makes sense that some creepy crawlies get in...but just because it makes sense doesn't mean I want to see a giant cockroach scurrying along the baseboards.

    - Noise. I'm a light sleeper and I get that hotels are generally thin-walled and everything, but this was baaaad. Between clearly hearing neighboring conversations (not screaming matches, just normal 'inside voices'), footsteps everywhere, and the maids yelling 'room service', I'm not sure I got any real sleep.

    Would I stay here again? Maybe, if the price was right and I could somehow manage to never actually use the bathroom there...Unless I was going by myself, then I would have no problem, slatted doors can't stop me!

    03/12/12 | Link | Rating: 3.0
    73. Faye G.
    This is the epitome of what a New Orleans hotel should be: flickering gorgeous gas lights, lush, bricked courtyard with a lovely salt water pool, iron lace balcony, sigh.....  After 5 vacations at this hotel I cant imagine ever staying anywhere else.
    Speaking of location...literally steps away from Jackson Square and a quick 2 blocks off of Bourbon- not that you'd know it because the street is quiet and lovely with no hint of the rowdy debauchery happening just around the corner.
    Cafe Du Monde is also super close and the easy access at 3am after a Whiskey soaked night is pure Heaven.
    I could seriously go on and on about how wonderful the staff is (free champagne a few years ago on my bday) how comfortable the rooms are and how every aspect of the building just drips of history and romance. I cant say enough about this cute little hideaway - even the rumored haunting just adds to the southern gothic ambiance.

    17/09/13 | Link | Rating: 5.0
    74. K B.
    I love this hotel.  I have stayed here 2 times.  The staff is really friendly, great location and nice courtyard.  The rooms may be out of date but I don't go on vacation to sit in a room.  The only thing I would recommend they update are the mattresses and I wish parking was cheaper for guests.

    21/11/13 | Link | Rating: 4.0
    75. Daniel C.
    My wife and I stayed here in Jan 2013 and are going back in March 2014.  It's a perfect spot to visit and revisit in Nola's French Quarter.  They're friendly, accommodating and are a very good price.  Cory will take care of your tourist needs by showing you a variety of places outside the French Quarter.  She is one of the reasons we're going to make New Orleans a yearly vacation spot.

    27/10/13 | Link | Rating: 4.0
    76. JoAnna D.
    Stayed here for one night on a monday (June 24) and was blown away by how awesome this place is. We paid only 90 dollars for a one night stay in the French Quarter with easy access to all of the must see locations. Just two blocks from Cafe Du Monde, Central Grocery, and Pat O'brien's. The staggered walk home from Pat's was quick and memorable. ( I think )

    Would definitely stay here again...actually it may be the only place I stay when I go back to NOLA.

    Request room 120, it's in its own little hallway and has no other kind of foot traffic but your other patrons. It's a double room. Very spacious bathroom as well.

    26/06/13 | Link | Rating: 5.0
    77. Hanne A P.
    What a fantastic place to stay in the French Quarter. The staff was very friendly and helpful (esp. the woman that helped us bring our bags to our car at the end of the stay).

    Great location and we felt very safe.

    Awesome courtyard and small pool for relaxing during the hottest parts of the day. Will certainly stay here again!

    The only downside is the RIDICULOUS parking charge. I've never stayed anywhere (and I've road tripped nearly 30,000 miles the past three years) that has charged so much. In fact, our three nights... it's like we paid four nights when you add in the parking.

    04/07/13 | Link | Rating: 5.0
    78. Beth P.
    I have stayed in a few NOLA Hotels before this one and it is pretty good.  I think it is the closest hotel to Jackson Square and about a half block to Cafe Du Monde. I could see cafe Du Monde from the front of the hotel. It is a safe location, nice courtyard, and a small pool. The staff was friendly and helpful. If you don't like house keeping in your room simply leave the do not disturb sign up and the tv on. I would definitely again. It is a great location for sure.

    04/10/14 | Link | Rating: 4.0
    79. Mike T.
    I've stayed here three times.  This is an average hotel with outdated decor and old TV's.  If you're like me, you are staying here because of the location and reasonable room prices.  I am willing to sacrifice decor and a hi-def TV for a great location in the Big Easy.  After all, I don't plan on spending much time in the room.

    The first time was great.  We had a nice big room off the courtyard.  

    The second time was fine.  Our room was on the fourth floor, not on the courtyard, but also a nice size.. plenty of space.

    The third time we had an "interior room."  We open the door and see two double beds, a desk, a bathroom and NO WINDOWS.

    Sure, not having windows brings minor inconveniences like no sunlight, not being able to see what the weather is like, complete confusion when you wake up, and the inability to air out your room.  

    We sat there in our room, staring at a brick wall, until we realized, WHAT IF THERE IS A FIRE???????????????  NO WINDOWS! NO WINDOWS! NO WINDOWS! NO WINDOWS! NO WINDOWS!

    This is an old building.  There are smoke detectors in the room and fire extinguishers in the hall.  I did not see sprinklers anywhere.  So here we are sleeping in a box on the top floor without a secondary means of escape.  Surely this place is grandfathered past current fire code based on some historic landmark something or other.  Just beware:  If you book an interior room, there are no windows.  You will not find this information on the Place d'Arms website.

    There are several wifi routers, but reception inside rooms is almost non existent.  I am 0 for 3 being able to get a signal in our room.  

    The continental breakfast is meh.  There will be fruit, croissants, muffins, and coffee.

    As of Memorial Day 2012, the pool is clean.

    30/05/12 | Link | Rating: 2.0
    80. Aaron D.
    We loved staying here, and would stay here again if we were coming back to the Quarter. Our room, #125, was very isolated from street noise and was just the right size for my wife and I, aside from the cramped bathroom. The room was nicely appointed, nothing especially fancy, except for the beautiful antique, hand carved, leather topped desk. The room could have used some coasters or something, as all the horizontal surfaces were wood, and we were raised right.

    The hotel grounds are BEAUTIFUL, from the gas lamps in the carriageway to the brick hardscapes and lovely courtyard fountains and all the tropical plants. I took many pictures in the courtyards. Three times we got lunch to go, and brought it poolside just to get away from the chaos of the quarter, and enjoy the beauty and solitude the courtyard offers.

    The face of the hotel for us was a bellman named Robert who really made us feel at home. Take notice, Valentino Hotels, this guy deserves a promotion and should be training other staff. Any business would be lucky to have him, and you should be doing whatever it takes to keep him.

    This hotel is centrally located and walking distance to everything you want in the French Quarter, but miles away once inside.

    09/07/13 | Link | Rating: 4.0
    81. Jenn J.
    As this was our first trip to NOLA, it was very important to me to stay in a place that looked the part! I wanted an authentic, old-fashioned hotel with the beautiful balconies in the heart of the French Quarter and my boyfriend, intrigued by the history of the French Quarter, wanted a place that was haunted (more about that later)! We were both very happy with this choice!

    I'll start with the price. I did a LOT of research on hotels in the French Quarter and the price of Place d'Armes is comparable to the price of any hotel in the French Quarter. Only they won't be as big, or as beautiful, nor will they have the history or the location of this hotel. We saved a few bucks by getting an "interior" room, which plainly states on the online reservations that this is a room without windows, so we were not at all surprised by the lack of natural light. We just slept with the bathroom light on and we were fine.

    I didn't notice an issue at all with the sound as we visited in July and it was very hot and humid outside so the A/C (which worked VERY well) was always on. We heard a little bit of movement from the room above us from time to time, but we slept well every night and noise was never an issue.

    The location is quite possibly the BEST location in all of the French Quarter! 1.5 blocks from Bourbon Street so it's much quieter and less sleazy, 1.5 blocks from Cafe du Monde (we ate there 3 times), across the street from Jackson Square, which has everything you would want in a visit to NOLA, we were able to do and see everything we wanted with no issues at all and easily stop back into our hotel to change clothes, use the bathroom, drop off souvenirs picked up along the way or take a nap. It was unbeatable!

    The hotel has a beautiful private courtyard with an awesome pool and we were able to go swimming every night to cool down after our long and exciting days of sight-seeing around town. It was quiet and refreshing and the perfect end to perfect days!

    We had no problem with water temperature or pressure in the shower. The bathrooms are a bit small in size (and the doorways are smaller than standard) but that wasn't a problem for us at all and actually added to the charm of the hotel.

    The staff was perfectly friendly and pleasant. They gave us extra keys when I locked myself out, they brought us extra towels after our nightly swim, they quickly got us a cab when we needed a ride to the port and they allowed me not only to access my bags when they were holding them in the waiting area after check-out, but also let me change clothes when it started raining unexpectedly. They were very friendly and accommodating.

    The free continental breakfast was nothing to write home about, but hey, it was free food. I can't complain about that!

    The best part was on our second night there when we went on the Haunted History Tour of the town. As I mentioned at the beginning, my boyfriend wanted a hotel that was haunted. I had found places that had many reviews of paranormal activity, but the reviews of the hotel themselves were not great. So, I chose the Place d'Armes instead because of the location and authentic French Quarter feel. Well, during our tour, our very first stop was in front of our own hotel hearing several accounts of encounters with the unexplained that fulfilled my boyfriend's desire to be in a haunted hotel afterall! We heard some very fascinating stories and it was very cool to be able to say to our group, "yeah, this is our hotel!" but alas, we had no encounters ourselves (which I was ok with). Nothing scary or unexplained happened to us, but it was still very cool to hear about it and to have our own hotel as a stop on the tour!

    Overall, if you are looking for an affordable, charming place in the perfect location, it doesn't get any better than this! I will definitely be staying there again!

    09/08/14 | Link | Rating: 4.0
    82. Joel M.
    Stayed here recently as it was convenient to a Halloween party I was attending in the Quarter.  Matter of fact this hotel is convenient to pretty much anywhere in the Quarter and that's what makes it so damn likable!!

    Lovely and quiet courtyard...just steps from Jackson Square, Cafe du Monde and the French Market as well as Decatur Street.

    The lovely Joi B. Yelp Community manager reviewed back in 2010 and it gave me pause to room here but I'm a guy and simply needed a place to rest my head so I figured "What the Hell" and booked it anyway.

    It would seem they have stepped up their game since 2010 and I found it was a satisfactory place to stay...but then again I don't know where my standards fall on the meter.  I mean I know what I don't like...I found this place to be just what I needed and the personal service was excellent from the Valet, to Front Desk to Check In to Bell Hop service to Check Out...My stay was quiet and I was not disturbed from noise from other rooms so I can't tell if they have thin walls or not.

    However, the one complaint I do have, as mentioned in Joi B.'s review 2 years ago is the shutter door for the bathroom...It do seem if your handling your business and have a guest(s) then everybody is hearing that...so the shyness factor better be pretty damn low!!!

    I really didn't check on any amenties the hotel offers cause I was on the street and simply used the room to drop my bags, clean up and rest my head (i.e. Pass Out) after a bit of revelry...so I can't speak to those things, sorry!

    Next time I will stay in a room with a window...they had me in an interior room with no window and with the lights out it was like a cave and one definitely loses all sense of time...I was lucky my hungover ass woke up in time to call the front desk and get my check out extended from 11 AM to 12 noon just so I had time to pull myself together enough to get checked out!!

    The rate for my stay was reasonable and if you can get a reasonable rate here and want to be in the heart of the Quarter for your stay then give this place a try.

    29/10/12 | Link | Rating: 4.0
    83. Alberto G.
    I've stayed at a few New Orleans hotels and this is definitely one of my favorite. It's location is beyond perfect. The staff is great and if you're looking for that weird and creepy feel this is the place. I'm writing this review a bit late but I figured better late then never. I stayed here Halloween weekend for a few nights bc it had some good reviews. Every night I spent at this place I felt as if someone was in the room with us. It doesn't Help that there's no windows in most of the room but that's just the tip of the iceberg. My gf and I always say to each other don't look at me (very long story, goes back to our puerto vallerta trip) anyways I was laying on the bee she was in the shower and I swear on everything that I love I heard her say "don't look at me" so I laughed thinking she was joking with me. I responded with why are you saying that? No response so I asked her again, but nothing. Now I'm like hey who are you talking to and she's like what? I asked her why she said that? She's like I didn't say anything. I told her about what I heard she freaked out and her shower was over lol. The staff is great you can't beat the location and I'll definitely be back next year. It's no ritz hotel but it's an experience you can't put a price on.

    13/12/14 | Link | Rating: 4.0
    84. Rick F.
    Place d'Armes Hotel is the centerpiece of the locally-owned & family managed Valentino Hotels Group, founded about 40 years ago by a retired school principal.  The exteriors of all hotels in this group belie their sizes and sophistications.

    I have patronized Valentino's since their beginnings here.  We advise our out-of-town guests to stay here and use Valentino's for houseguest "overflow".

    This is the "bestest" & most safe parking in the French Quarter; one of the most important visitor considerations.   The hotel is 1-1/2 blocks to Bourbon Street, steps to Jackson Square, Royal Street (Antiques), and a block from Cafe du Monde.  

    The building also houses "Muriel's at Jackson Square" THE locals-favored F-Q restaurant.

    Prices are seasonal, reservations are advised.  Don't balk if Valentino's wants to put you in one of their other two neat boutique F-Q hotels, the "Prince Conti" or the "Hotel Saint Marie"; both also "jewels".

    These places are usually about half the prices of the Royal Sonesta or Royal Orleans and have better parking.

    If one wanders next door to Muriel's before the 5:00 PM rush, one may get the free "ghost tour" and get to sip wine and cocktails on Murie's Balcony, overlooking Jackson Square and the plaza of the Cabildo, St.Louis Cathedral, & the Presbytere.

    "Stanley's", the favorite full breakfast place, is on the next corner.

    The "Place d'Armes" is the real, romantic, creaky-floor, multi serene courtyards oasis of our quarter; the  "jewel" of the quarter.

    Don't miss it !

    Rick

    03/12/12 | Link | Rating: 4.0
    85. Aaron T.
    A very nice hotel, located next to Jackson Square and a block away from Cafe Du Monde.  We stayed here two nights and chose Place D'armes based upon a firm recommendation from family and of course the Yelp reviews.  The grounds are beautiful, just what you would expect from a traditional French Quarter property.  Our room was nice, clean, and the air conditioning saved us from the early July heat this close to the river.  I must agree with other reviews concerning to hotel staff.  I wouldn't rate them as "warm and fuzzy", more direct and business like.  They got the job done, but I just imaged more "southern hospitality."   One big issue we noticed (on our way out) was a disabled smoke detector on our room (see photo).  A few tips: This hotel offers the basic continental breakfast, but there is a very nice breakfast spot just on the corner of St. Ann and Chartres Streets (St. Anley's, 547 St. Ann) and of course Cafe de Monde is a block away - toward the river.  Also, there is a trolley that runs along the river from the French Market all the way down to the River Walk Mall with a few stops along the way; $1.25 per person.  So, with regard to the Place D'armes, we plan on making this location our default place to stay in the Quarter.  Overall, a very nice place.

    10/07/14 | Link | Rating: 3.0
    86. Steve K.
    Short review: This hotel is a great marriage of low price point quality and location.

    Long review: This was our second time in NOLA but our first time staying on the French Quarter. We chose this hotel due to its proximity to Jackson Square, and it did not disappoint. The hotel staff found out through Facebook that my wife and I were going for our honeymoon and they gave us a free bottle of champagne and upgraded us to a balcony room facing out to Jackson Square. It was delightful waking up early in the morning sipping coffee on the balcony and seeing the city wake up along with me.

    The hotel looks every bit its age, but that just contributes to its charm. I absolutely loved our private courtyard and regret I didn't spend more time there. The rooms were clean, but small and unspectacular. Lack of a microwave and mini fridge was kind of a bummer. Also the continental breakfast was lacking (only coffee, juice, danish, and muffins). Though to be honest, if you aren't walking the 2 minutes to Cafe du Monde in the morning to get your breakfast you are doing something wrong. The help was friendly, so long as you could get a hold of someone.

    You could certainly find a cheaper hotel of similar quality, or a better quality hotel of similar price further from the square, but this is a great option if you are seeking that middle ground.

    02/12/13 | Link | Rating: 4.0
    87. Ariel M.
    This is a nice little hotel. I emailed a request to check-in late at 1:00AM and they pleasantly honored my request since the first night was already charged to my card.

    The room was spotless and the front desk staff were always very courteous and helpful.

    We were located about a half a block from Jackson Square so it was a GREAT location to the River and the Cafe Du Monde.

    The room we had was a little studio and had great climate control and enough sockets for our technology.

    There is a pretty courtyard and a pool. Although we didn't bring a car, I noticed there is a parking garage available for guests but I don't know the rates.

    The only doosie was that the walls were a little thin and could hear the staff each morning prepping in their housekeeping quarters around corner...I think our room shared a wall. They weren't up too early, we were just used to Pacific Time so were in bed a little later than usual.

    They offer a complimentary continental breakfast: muffins, danishes, OJ, tea, and coffee, so free breakfast was nothing spectacular but still something to munch on before heading out into the Big Easy.

    Overall, I recommend this little gem and would stay here again.

    13/05/13 | Link | Rating: 4.0
    88. Karen H.
    LOCATION!  LOCATION!  LOCATION!  My favorite NOLA hotel so far.  Extremely reasonable rates, great location, and charming rooms!  I love that I can walk out the door and be steps away from some of the best restaurants and shopping in the city!  Love it!

    17/06/14 | Link | Rating: 5.0
    89. K H.
    Aside from the decor choices in the room, It was fabulous. The staff was pleasant, esp the gentleman who helped with our bags.  Continental breakfast was fresh. It's walking distance to anywhere you'd want to go and reasonably priced in comparison to any of it's near by competitors. I will stay here again when I come to visit!

    26/01/15 | Link | Rating: 4.0
    90. Angela J.
    We were dissapointed with place de arms. We were expecting quaint historical and got dingy dungeon. There was also a unique smell to our room. For the $$$ we paid, the experience is what I would expect from a $50 hotel. No window, no antique details whatsoever, no charm... there were, however, blue cleaning carts lying around everywhere. The location is unbeatable, but we would not stay here again.

    17/10/14 | Link | Rating: 2.0
    91. Luba P.
    This is a beautiful hotel in the PERFECT location! You can not go wrong staying here.

    Yes the TVs were tiny square boxes, but our room was actually pretty big. We paid for a "delux" room which just meant we had windows. Unfortunately they did not open and the view was just of the building next door, so I'm not sure if it's worth it to pay extra for unless you get a view of the courtyard (which is lovely).

    Check out  801 Royal St restaurant down the street, it was really good! Cafe Du Monde is right up the street and is open 24/7. The french market is only a few minutes away. And Jackson Square is right outside. I mean seriously this hotel is next to everything!

    The staff was very friendly and helpful. They bring your bags up to your room, can call cabs for you, and brought us tea bags up to our room at midnight. Just ask and I'm sure they would accommodate most requests.

    I would definitely love to stay here again!

    17/01/14 | Link | Rating: 4.0
    92. Linda A.
    Aside from the great location, this place has paper thin, squeaky ceilings.  Every step the upstairs guests took was like scratching a chalk board over my head.  I realize it is an old building, but common', new boards and nails can't set them back that much, considering how much we spent on the room.  Also, Desk Clerks were not customer service oriented at all.  More like,  cold and very unfriendly or approachable.  Not just one, but all of them.  At some point, they need to realize that they are the brand of the business and we tourists, are the bread and butter ($$$).  A simple "Welcome", "Hello", "Will there be anything else", "How was your stay", eye contact etc. goes a long way.  After all, we purposely travel to their city and hotel and spend hard earned money to be there.  Expected better from the Big Easy.

    11/02/15 | Link | Rating: 2.0
    93. Kira M.
    This is a lovely, authentic New Orleans hotel in a fantastic location. You really can't beat where this place is, smack dab in the middle of so many fun sights and experiences: Jackson Square and Royal St to name a few.

    The front desk staff was nice and helpful. Housekeeping was very much lacking, however. Our courtyard room had dust on the walls and was not cleaned terribly thoroughly from the get go. Also very intrusive! Not once but twice in our 8 night stay, my boyfriend and I were interrupted while in our room despite the "do not disturb" notice!

    The courtyard is beautiful in a chilly February and I can't imagine how nice it would be come spring.

    A good place to drop your bags and rest your head. But if you are a germaphobe or planning on spending a lot of time at your hotel, you might want to forgo this spot. Or if you care about working wi-fi...

    28/02/14 | Link | Rating: 3.0
    94. Josalyn S.
    I adore this hotel!  I have been to NOLA 5 times in the past 18+ years and have stayed three out of those 5 times here.  The only reson it wasn't every time is that my first visit I didn't know about this place and another visit my SO at the time chose a cozy B&B.  Reasons why I love this hotel:

    (1) Location.  It is THE ONLY HOTEL ON JACKSON SQUARE.  You are steps away from St. Louis Cathedral, all the action on the square, Cafe Du Monde, etc.  It is one street from Royal and two from Bourbon.  So!  You are close to everything without being right on Bourbon where sleeping at night with the noise from the all night party-ers can keep you up.

    (2) Price. The Place D'Armes has always been more affordable than the swaky, larger hotels, hotesl on Bourbon, etc.  They often have good deals on their website.

    (3) Buildings/Courtyard.  Old buildings with character.  Wonderful courtyard, cute little swimming pool.  Very private feel to the property.  Built in 1725, location of the first school.  I have been on two different Ghost tours that also tell stories about the hotel and various hauntings.  But I have never experienced it myself ;)

    (4) Comfortable rooms.  They have several rooms with balaconies (technically galleries) over St. Ann.  I have twice stayed in balcony rooms.  They are large with a table and four chairs.  The beds are AMAZING and I get great sleep there.  I will note that we had a small older tv and the shower pressure was sub-par.  But we never watched tv and the so-so shower pressure was a small issue compared to all the benefits.

    The staff are also great, hotels has free wifi and continental breakfast.  They also have on the of the few parking garages.

    If you want a fantastic location, a more than comfortable room, in a hotel with character - this is the one for you!

    25/02/14 | Link | Rating: 4.0
    95. Lisa H.
    Centrally located. Great spot to have easy access to Jackson Square, Cafe Du Monde and shops. We felt safe here and the hotel was comfy and quaint. Maybe the staff could be a bit friendlier, but it might have just been a couple of the staff that we encountered. The restroom was super clean and the room was well kept. The elevator has the smell of Pirates of the Caribbean which is a bit nostalgic for us. There is a courtyard with lots of trees and plants and old looking statues. There is a gaslamp in the entrance of the hotel that gives it a charming feel. Lots of little tables and chairs in the courtyard for a morning cup of coffee and paper to read. There is a pool, although it was not the season for us to use it. I could imagine that in the summer, it would be a great spot to hang out. It appears that a bar opens up in the summer as well. There is a concierge at the hotel and lots of mini brochures to help tourists know what to do. I believe that there was a parking structure for guests as well. We will definitely go back here for the location and the prices. It was affordable and quaint. Good experience. I would say that this place is recommended for couples and families with older kids. Sound can transmit according to which rooms you are in. We were stationed next to a balcony and enjoyed having that option. Windows in our room allowed us to see people walking on the streets. We were lucky to see Christmas carolers.

    01/01/15 | Link | Rating: 4.0
    96. Nora S.
    Wonderful hotel despite the very bad experience I had the second night. Notice the word I. My kids will sleep through anything and my husband was smart and brought ear plugs for the trip.

    Location of the hotel cannot be beat if you want to stay in the French Quarter. Walking distance to everything and walk we did despite the heat during the two days we stayed. We had a junior suite and it was super comfortable with two separated rooms. Loved the old brick look of the building. Everything was clean. Somethings were a little faded, but in general we were very happy with the room given the price. A major downside is the amount you have to pay for parking. We spent nearly $90 for our parking for 2.5 days. Ridiculous!  But when I did the research, it wasn't any different from the amount we would have had to pay at any other place.

    The courtyard with the pool is absolutely beautiful and the kids thoroughly enjoyed the pool (which was saltwater -very interesting). I will give you one piece of advice though. Do not stay in one of the rooms near the pool. At first we were enthusiastic about our suite, which was located just above the pool. Nice view. Not far to go and all that. Unfortunately, this is the French Quarter after all. And drunken patrons are going to be using that pool into the wee hours of the morning despite the large sign clearly saying the pool closed at 9:00 PM. Just don't get a room near the pool and I can guarantee you a happy stay.

    On the flip side, once I had gotten dressed and reported the incident to the person at the front desk at about 2:00 AM, things quieted down nicely and I was able to get to sleep. So although the place doesn't enforce their rules, they will respond quickly to you if you are having an issue.

    08/07/13 | Link | Rating: 4.0
    97. Amanda R.
    Loved this hotel.  Very authentic, quaint and close to everything! The staff were great and very friendly.  My only complaint is that the rooms were a little small and have very few power outlets, but that just goes with being a older building.  It's very clean and well maintained. The courtyard and pool are gorgeous.  I will definitely stay here again.

    12/03/14 | Link | Rating: 4.0
    98. Paul O.
    This place is in the heart of the French Quarter, you can walk to everything worth going to from here.  The price is good too, considering what other places are asking for.  The room has no windows, this may bother some folks, but I don't mind, didn't come to NOLA to just sit in a room anyway.  Very quiet when you want to sleep, just make sure you have an alarm clock, you can easily sleep the day away since you can't tell if it's day or night outside.  By the way, I'm convinced this place is haunted.  They're child ghosts, this place used to be a school.  Bring a bag of little cookies and you'll notice less and less in the bag even if you don't eat any.  Otherwise they'll leave you alone, except you may notice your cell phone light up at night...children must play after all.

    07/03/14 | Link | Rating: 5.0
    99. K D.
    We booked through Hotels.com for our honeymoon and asked to have a room that overlooked the courtyard. While we did not get one, they did upgrade us to a suite because of it. In fact, the lady at the front desk said that we could either have the junior suite OR the more intimate room that she thinks is more romantic.  Then she let us go see both rooms so that we could decide! We went with the suite :)  It was one of two suites on the top floor, secluded. We were the only two rooms up there so we never heard people walking in the halls or anything. Super private and quaint.

    The room is spacious and clean and the location is PERFECT.  We chose this hotel because it allowed us to walk and we did not need to rent a car.

    One day we wanted to tour a plantation and the staff helped us to organize our day trip. They also called a cab for us one evening when we wanted to go to dinner a little farther out of town and our feet were tired from walking all day.

    My only qualm was breakfast - they had great hot coffee, juice apples, oranges, and then...  pastries: muffins, danishes, croissants, turnovers... and that's it. For someone who avoids carbs like me, this was a nightmare. I ate an apple every morning, which was fine, but it would have been nice to see some yogurt or cheese.

    The building is actually the site of the first school in New Orleans (1725), which is a nice little piece of history.  For the price, location, helpfulness of staff, and old charm, this hotel is perfect. Oh, and WiFi is free!

    24/02/14 | Link | Rating: 4.0
    100. Marielle S.
    This is a cool hotel. When I got here it took me forever to find the room where I was to have a photo shoot. I had to ask the maid exactly where the room was. I ended up going to the floor, and then I had to walk through an outdoor patio, through another set of doors and there I found the room. Apparently it was some sort of suite and the suites are by a courtyard.

    The room was really big. I was impressed. The sitting area was huge and felt like a living room with a lot of sofas and a big tv. There are slide doors separating the bedroom area from the rest of the suite which is convenient if you are ready to go to bed and the person you are traveling with isn't.

    Minus one star because the room was a trick to find and minus another HUGE star because I was there for three hours, parking cost me $20 and they only take CASH! What a pain! I had to have the photographer spot me $20 and then pay him back because I only had a credit card on me (Dumb. I always have cash on me now.). What type of French Quarter hotel doesn't take a card? Really odd.

    28/08/13 | Link | Rating: 3.0
    101. Elizabeth L.
    The WORST hotel experience I've ever had. I've stayed in my fair share of hotels, at all price ranges, and this one was awful.

    We nicknamed our room "The Dungeon" because that's what it felt like. The room was small and all of the furniture and linens were horribly dated. There were no windows, it lacked proper ventilation, we couldn't seem to regulate the temperature, and the hot water only worked sporadically. There was also a very loud noise that sounded like rushing water that occurred off and on, day and night. Our room was directly by the dining room, so we were awakened by the other guwsts as soon as they began getting breakfast.

    To top it all off, the elevator was being serviced THE ENTIRE length of our stay. We never recieved so much as a warning from the hotel that there would be such a ruckus from the elevator repairmen. From 8 in the morning until 5 in the evening they were banging and drilling away no more than 50 feet away from our room! We couldn't take a nap or rest at all!

    The only two positives I can write of were the friendly staff and the excellent location.

    30/07/14 | Link | Rating: 1.0
    102. Gerry A.
    Our first stay at this lovely well located hotel and it was great.
    I made an early reservation a couple weeks b4 Mardis Gras and had requested a balcony room in the courtyard. I wound up getting a ground level room but it turned out to be nicer than the balcony, large and even had a fireplace. There WAS a TV, we never turned on in a weeks stay. Very nice king size bed. I checked out the interior, no window, rooms and they aren't bad, cheaper, also large and kind of cozy in a solid brick way. I wouldn't let a lack of a window room stop me from staying here.

    Older property but well kept, not shiny anywhere frankly, but if you are bothered by rumbling old pipes when you turn the water on this is not for you. Lots of brick in the courtyard and gardens, very pretty for your simple carb Continental Breakfast. You had better bring your own protein. We brought some hard boiled eggs, cheese and tangerines and everybody was asking us where we go them. Cute NOT heated pool. Internet is included which is unusual in NOLA, not super fast, but fast enough.
    Like a lot of hotels, Housekeeping managers think they run this place, don't let them in the rooms, tip the very nice day help for fresh towels, they work for YOU.
    No pets. Smokers can be spotted in the courtyard only, alone, look for the smoke spire.

    Very well located between the waterfront and Bourbon Street, close enough and a couple blocks far enough away near Jackson square and seemed a safe enuf neighborhood. We weren't too impressed with the day front desk, but Dionne in the evenings really grew on us after a week and I look forward to seeing her again. She was very helpful.

    As long as you like an older property, this is an ideal location to not need a car in NOLA if you like to walk. We had reserved one for the back end of the trip, we cancelled it. They do have a small parking garage. We are fans.

    10/04/14 | Link | Rating: 4.0
    103. Sandi P.
    I would actually give the Place d"Armes a 3+ rating -- the four is mainly for the location.

    The good: location, location, location!  Right off of Jackson Square, you can see the spires of St. Louis Cathedral from your window if you have a front-facing room.  Easy walking-distance to anything in the French Quarter.  My room was good-sized, nicely furnished, clean, and air-conditioned.

    The so-so:  The staff was professional, but I wouldn't term them friendly.  There were a few times, both on the phone before I arrived and when I was staying at the hotel, where I sort of felt as if my questions were an imposition to the desk clerks.  (That being said, my taxi was there at exactly the time I asked for it.)
    My room wasn't quite what I expected.  It was large and clean, but, being on the top floor, had only small, dormer windows.  These were so covered with layers of drapery that they let in almost no light.  It also faced the street, and I thought I had asked for a courtyard-facing room. When I asked to switch rooms, I was told the hotel was full.
    The continental breakfast was about what you would expect.  Juice, coffee, and danishes -- maybe bananas and apples?.  No cereal or yogurt.  I had it the first morning, but went out to eat the other mornings of my stay.

    The bad: the cleaning staff threw away several things that I left out on the table. These included pamphlets I had collected about sights I wanted to see and a souvenir cup (just cheap plastic, but still) from a walking tour I took.  I have never had cleaners throw away things that belong to me, and I have stayed in hotels around the world.  Fortunately, I didn't leave anything really important or valuable out, but I still didn't appreciate having information and a souvenir disposed of.

    I would probably stay here again, but I would be very specific about my room request, and I would NOT leave anything out in the room!

    07/07/14 | Link | Rating: 4.0
    104. J D.
    Fantasticp location! Great view! Beautiful garden and pool. Loved the foliage! The bellhops and valets were friendly and helpful at recommending things to see and do. The room was surprisingly spacious and had high ceilings. Great air conditioning. Good showers and beds. Had a comfortable night and wish we could have stayed longer! Quite expensive but we splurged for one night in New Orleans! Worth it for the location alone!

    27/09/14 | Link | Rating: 4.0
    105. Todd B.
    My first real vacation in NOLA - been there once to look at college and again overnight for a work function - so this was my first chance to enjoy the city and did so with my girlfriend (her first first time in NOLA).  We chose this hotel because she wanted something int he french quarter that went with the environment and architecture of the quarter, and this was one of the more reasonably priced hotels.

    Start with the bad - first, I think they thought they were giving us a good room, but I'm not so sure they thought about it.  The room was on the second floor by the elevator, and these buildings are built of paper mache, so you heard everything in the hall.  Second, there weren't windows.  There were two window like apertures at the floor and reaching maybe a foot or so off the baseboard.  Therefore, almost no light got into the room.  Finally, the hot water would keep going out every now and then - it would come right back, but it's quite a shock when you're taking a hot shower.

    The good - it's in a great location.  A block or two off of bourbon, not even a block from St. Patrick's square, a block and a half from Cafe Du Monde and only a couple blocks from the French Market.  The furthest anything was in the quarter was .4 to 1/2 mile.  It was also very comfortable.  Bed was huge and soft, pillows were comfortable.  It was hard to sleep because you could hear a pin drop outside - really, no insulation or sound proofing what-so-ever.  A/C worked well, but it was also pretty chilly for a couple of days, so we couldn't really use the hum from the A/C to drown out the noise.  Also, the people - very friendly staff.  Very helpful.  A bit slow, but its NOLA, so what can you expect.  

    This is a good place if you want a hotel in the quarter but not right on the hustle of bourbon street.  That said, do yourself a favor and try to get a courtyard room or something off the street, and as high up as possible.  I know sound travels, but you really want to be away from the street and as far from the elevator as possible.

    I don't know if I would stay here again.  If I was staying in the quarter on the same budget, then yes, I would, but if I had more money to spend, I would probably go with one of the fancier places in hopes of having better sound proofing, or I would stay in the central business district - downtown.  It's literally across Canal street from the french quarter and there are plenty of high rise hotels right on Canal street.  Granted, you don't get the old world feel like you do at Place D'armes when you stay at a Marriott or Sheraton, so if you want to do the French Quarter right, you would stay here.  If you're willing to sacrifice authenticity for a good night's sleep, then you should stay somewhere else.

    28/04/14 | Link | Rating: 4.0
    106. Larry C.
    If you want a place to stay in New Orleans that is in the heart of the French Quarter, affordable and positively wonderful, this is the place.  The hotel is clean and architecturally and historically fascinating.  It loses a star for a need for a bathroom remodel, but for the price I am not complaining.  We'll be staying here for sure on any future visits.

    21/12/14 | Link | Rating: 4.0
    107. Sue F.
    I hadn't stayed at this hotel since 2010 so here is an updated review. This review is mainly based on being a parent of a two year old and the accommodations we received as such.

    I will start with the bads:

    ~The crib we were offered was completely broken on one side which is very unsafe for any baby from newborn to 3 years old. My husband flipped the crib around the pushed the broken side up to the wall but we ended up just letting our daughter sleep with us in the bed because of the safety concern. This was a major inconvenience.

    ~The AC went out on us on the 4th floor suite we booked and if you know anything about how heat rises, this was very uncomfortable. Trying to get a two year old down for a nap is a nightmare when it is hot. Luckily, it only lasted one afternoon and they fixed it when we got back in the evening.

    ~We were in room 409 and while it is a "suite" where there is a separate bedroom/living room- there were no windows at all except a tiny little attic window because this was in fact an attic room in a very weird location in the building. It felt a little creepy and weird being as how it was an attic with no windows. I would definitely suggest asking about a suite with windows if you plan to get a suite.

    ~Worst internet ever. I tried to download a few things for our daughter to watch on the Ipad but it was worthless. I couldn't even log into my email without it taking 4 minutes, which by today's standards is too slow. If you have work to do in the hotel I wouldn't recommend staying here.

    ~The hairdryer basically whispered onto my hair and it took me over 40 minutes to dry my hair. Better to take your own dryer.

    ~Our "suite" bathroom was about the size of a port a potty with a bathtub/shower. It was fine but for a "suite" I thought we would be getting something just a bit bigger.

    I would give this hotel an overall 2 stars for parents traveling with small children.

    The goods:

    ~The location cannot be beat. It's not on Bourbon so it is quiet enough for a small child to rest but literally 2 blocks away from Bourbon, Royal St. shopping and all of the other cool stuff to see in the FQ. It's also a short stroller walk to the Aquarium.

    ~The courtyard is beautiful and makes for great photos. There is a fish pond that was very entertaining for our child.

    ~Continental breakfast is served until 10:30 and that is great for late risers like us.

    I'm not sure if I would stay here again with a child. I would opt to pay a few extra bucks to stay in a place with more modern and up to date amenities. And also, a safer and more comfortable experience for us and our child. A broken crib was inexcusable.

    23/04/14 | Link | Rating: 3.0
    108. Randy S.
    I'm currently writing this review from my Place D' Armes hotel room.  I've stayed here several times because of the location and always found the hotel to be adequate, but after this last trip I will make alternate arrangements for future stays.

    While we were allowed to check into our room at 1 pm, we were surprised to find that our room had a pretty strong smell to it.  What was it?  Fermented fruit?  Stale beer?  Not sure, but we are on our fourth night here and the smell has not gone away.

    We're in room 106, right next to the vending area and steps away from where they serve the continental breakfast.  In theory it's a great location, except we have been woken up every day by people in the breakfast room and vending area, or the sounds of people in the room above us.  

    There is a serious problem in this room with bugs.  No matter how many we kill there are always more.  We've had at least a dozen fruit flies (perhaps having to do with that horrid smell we've been dealing with), mosquitos that bite in the middle of the night, and as of last night, a cockroach.  

    I had a lot of free time to write this review because their cable is out. We were out for the entire day and planned to relax and watch some TV while we cooled down, only to find the cable wasn't working.  We would be happy to watch something on our phones, but the Wifi also only works intermittently.

    I've canceled my room for this hotel in October.

    13/05/15 | Link | Rating: 2.0
    109. Mikki P.
    I will always try and stay here when in town. I frequent NOLA often and this is by far the best location for a hotel. WARNING: if there's a festival or something big happening the price will sky rocket.

    The staff here is super nice. The lady that checked us in has been working at the hotel for over 20 years. There are a lot of repeat visitors and she knew people's names. I love that about this hotel, and she is one of the great examples of why I love NOLA, the people are always friendly.

    The hotel is old because it's in the Quarter so if you're looking for upscale this is NOT the place. It's a historical hotel, so the bells and whistles aren't there. They have a beautiful courtyard and perfect New Orleans charm!

    18/05/15 | Link | Rating: 5.0