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Quarter House Resort in New Orleans, LA

Quarter House Resort in New Orleans, LA

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Company Info:

Rating: 3.80

Address: 129 Chartres St, New Orleans, LA, 70130

    Hotels in New Orleans, LA



    Comments (20):

    1. Joanne R.
    stayed there one week in a timeshare exchange. great location. new orleans is not for children.  our unit and other units had a mouse. they offered us a different unit but it was our last night and my husband said they were probably all over the place.

    29/08/11 | Link | Rating: 3.0
    2. ElizaBeth W.
    I love the Quarter House! The room I stayed in was very clean and comfortable. The staff was extremely accommodating and friendly. The location is absolutely wonderful. I can't wait to stay here again!

    19/02/09 | Link | Rating: 4.0
    3. Kory R.
    Stayed here one week in a room with a full kitchen and living room, 4th floor. Staff was very nice and helpful, rooms were nice and quiet (brought ear plugs just in case), and the location was excellent! Everything was on walking distance and I did most of it in flip flops! Only complaint was that the hot tub was out of service for most of the week.. Oh well still a nice place that was in close proximity to everything!!

    03/04/11 | Link | Rating: 4.0
    4. Ross M.
    My first time in New Orleans, my to-be wife went to undergrad here. We spent a week at Quarter House in March 2011. And the city was amazing, I love it almost as much as she does now. But our condo could have been better. My parents transferred their week in St. Augustine to New Orleans and gave it to me for a birthday present. I brought my to-be mother in law, and forced my parents to come down from Michigan, at least for a couple of days, it was their condo after all.

    The location was perfect, right in the French Quarter, so convenient for everything but arrival and departure. I believe we were the youngest people staying there, and my parents might have even been the next youngest. None of us like wild parties, so I am not complaining that all the other guests were retired, but what I want to point out is that is what I had to remind my to-be wife all week because bad first impressions are hard to overcome.

    We arrived and knew that parking was not part of the package and we were going to have to fork over some moo-la for the week vacation. So we are about to pull up and all the temporary parallel spots in front of the hotel are full. There is a line of traffic behind us, so I have to get out and they have the loop around. I go and and have to wait while another guest is being helped. It is taking a very long time. I try to quickly interrupt and say that all the spots are full, can we have someone to help us with our luggage and we need to know where to park. He told me that he would be with me in a minute. I see the car round the block at least twice. Finally he finishes and wants all my information before he will tell me where to park. I tried to explain the situation and I pointed outside to the car and asked for a bellhop and anyone on staff that could help.  I was told there was no one to help. My to-be wife and her mother continue to loop around, growing more irritated by the minute. Finally he explains to me the complicated route to the parking and I go outside, wave them down, give them the map, and proceed to start unloading. So we had to hold up traffic and unload a whole bunch of luggage with people honking for us to get out of the road. We get most of the luggage up into the doorway so her mom and drive and park the car and the man who just checked me in comes out and tells me we cannot block the entrance. I was so mad.

    So we finally get everything upstairs and settled and decide to walk around and explore the city. As we get down to the lobby, what do we see?  To add salt to the wound, we see some luggage attendant helping an older couple unload their luggage from the car. I was speechless. We explored the French Quarter some, and came back. My to-be wife demanded that I ask why they lied earlier and said no one could help, but I did not want to confront the same people that lied to my face, so I waited to talk to the manager in the morning.

    In the morning, the manager said there is a luggage attendant and they would look into why it was not offered to me when I checked in. Eventually, we did get a slight discount on parking, but there were other problems, too.

    The furnishings were too big for the small condo. Not necessarily the bed room, but the living room was too small for the furniture they squeezed in there.

    There was no over, just a stove top. The advertisements said full kitchen, but we brought food from Florida expecting to have an oven and we did not. Putting the whole turkey in the microwave did, somewhat, do the trick, but that does not mean it was something I would ever want to do again.

    They did not have the complete set of dishes, bowls, silver wear, and cooking utensils. We filled out the form right away to explain what was missing. When I turned it in, I asked if they would be able to get us fully stocked. They staff (the same one's that lied about the bellhop) said it would be taken care of by housekeeping in the morning.

    And finally, they are far too strict with the housekeeping rules. You have to request  anything you need before a certain time, 6pm, I think. If you do not do this, then you cannot get anything. They told us it was locked, but we saw a worker go and get a different older couple more towels. Surely they are strict about this because the house keepers need a certain amount of clean towels the next morning. But when we ask a head of time, and then they forget, in these situations they should make an exception for us.

    The place is beautiful and has a nice historic feel. The courtyard with the small pool is very cute. However, the pool is very cold. Worse, the hot tub is cold. They said they were having a problem with the heater.

    Besides the staff that lied about the bellhop, everyone there was very friendly. Overall, a condo is more comfortable than a hotel room for a week long vacation. But next time I go back, I will look for another condo in the French Quarter before I consider re-booking here.

    06/02/12 | Link | Rating: 2.0
    5. Brittany S.
    Stayed here as a part of a timeshare. Great location, exactly what you'd expect.
    Bring a bathing suit!

    21/10/12 | Link | Rating: 4.0
    6. John B.
    This was our first trip to New Orleans and we loved it.  We stayed at the Quarter House on Chartres Street in the French Quarter.  We loved the place and we'll stay here again.

    The very best thing about the Quarter House is its great location. It is a hundred yards from Canal Street, a few blocks from Bourbon Street and walking distance to nearly everything in the French Quarter. The Marriott is directly across the street and a great place to catch a cab. There is a sports bar on the corner, places to eat (our favorite breakfast/brunch place Jimmy J's), drink (Sneaky Pete's), see a seedy show and buy adult toys, all within fifty yards of the front door.

    The front desk personnel were very knowledgeable, helpful and friendly. They suggested and arrange a number of tours, dinners and excursions for us. I suggest not overwhelming them with a quick speech pattern, a northern accent or multiple questions at one time. Give them time, be patient and they will perform for you, at least they did for us.

    The lobby is small and can get crowded.  Our pool and Jacuzzi at home are larger.

    We traded a two bedroom ski week Marriott timeshare in Lake Tahoe through Interval International for a one bedroom unit (#432A) on the fourth floor for a week. It was like a vintage apartment; after all, the building is 200 years old. It was fully equipped with everything other than an oven. It is not 5-Star, nor is it 4-Star. There is no room service and we did see a Texas sized cockroach on our last day. The furniture was tired, the internet slow and undependable. The bed needed to be replaced years ago.

    Sounds crazy but we loved the place. I am sure anyplace but the French Quarter and we would have hated the place and thought it was a dump. It was cute, friendly, convenient and so very French Quarter. Location, location, location. You didn't come here to sleep did you?

    28/05/12 | Link | Rating: 4.0
    7. Shirley N.
    We stayed here on a timeshare exchange.  The building was constructed in the early 1800 's.  it still has the old brick facade but with the modern conveniences.

    Location, location, location. Perfect.  Also on the fringe of the French Quarter so you don't have all that noise.  Across the street is a Marriott hotel but still not that heavy foot traffic.

    We stayed in a two bedroom suite.  Had a full kitchen but we didn't utilize it.

    Staff was very friendly and efficient.

    25/07/12 | Link | Rating: 4.0
    8. Jamie M.
    Finally taking my first trip to New Orleans, I had done a timeshare exchange placing me at the Quarter House Resort. It still has that old building feel with all the updated amenities you need to have a pretty relaxing vacation. Granted my trip was short, a quick fun-filled weekend quite often spent away from the Quarter House. But none the less I still have much to say.

    The resort is literally two blocks from Bourbon Street, a few blocks from Harrah's Casino, and basically a really great location that allows you to explore the city without ever moving your vehicle from the parking structure, which for the resort itself is located about 2 blocks down next to Acme Oyster Bar @ a rate of $20 a day (was not fond of paying for parking, but this price seemed to be the cheapest for full day and overnight parking). BTW, you can handle all your parking transactions at the resort itself so when you do go to pick up your vehicle on departure you just hand them the receipt, quick and easy. Also you're allowed exit and reentrance as much as you want, no added cost, again inquiry at the resort on how to go about doing this.

    The one bedroom was plenty of space for the two of us, featuring a small living room area with a pool out couch, dinning set, entertainment center, TV, and DVD player. The kitchen was fully stocked with all necessary utensils both for cooking and just everyday necessity; I especially loved the wine rack with glasses waiting and ready on deck.  Must admit our ice-maker was slightly on the slow side not sure it even had made enough ice to fill a glass in the two days we were there. The bedroom had old styled furniture that I wouldn't mind taking home, loved the dresser and mirror with a back drop of the old brick wall. It also featured a small closet with safe inside and additional sleeping linens. The bathroom was small, and opened in a rather awkward manner, there was a door within the bedroom and door directly aside it in the small hall way (I can understand the method to the madness but I found myself not sure which door to use them being both within a mere inch of each other).  I liked key card entry for the resort doors after hours, definitely an extra added level of security and peace of mind.

    The room had an inward facing view of the outside foyer which I thoroughly enjoyed, especially on the day a large storm passed through.  The foyer included the pool and hot tub surrounded by rod iron tables and chairs alongside a water fountain situated next to the pool.

    Overall this is a great place to stay; I have no complaints other than the cost of parking and the main street to its entrance being rather busy and somewhat chaotic to get to via vehicle, though there is 10 minute passenger loading/unloading for those purposes.  I wouldn't mind taking up short term residency here again on another trip out to New Orleans and maybe partake in the resorts Wine Social and Sunday Brunch.

    14/05/13 | Link | Rating: 3.0
    9. Glenn I.
    My wife and I spent last week at the Quarter House and loved it. The location couldn't have been better. Walking distance to all sites in French Quarter. Easy access to Canal Street and the trolleys that can take you out to the garden district.
    We booked through RCI and asked for a 2 bedroom. We were assigned 424a/b which turned out to be two units with connecting doors. Very quite. We had plenty of room. 2 - living rooms, bath rooms and bedrooms and kitchens. Washer and dryer in the unit 424A.
    This is an older building so each room is different. Built in late 1800's. Timeshare Resort started in 1983.
    Best Gumbo we ever had was at the Gumbo Shop on 630  St Peters. Just a short walk from the Quarter House. For Oysters don't miss the Acme Oyster House on  724 Iberville Street, just around the corner from the Quarter house. Lines form for both lunch and dinner but worth the wait.
    War World II museum should not be missed if going to New Orleans. We thought we go and spend a few hours. Ended up there 6 hours. Don't miss the movie in 4D.

    16/09/14 | Link | Rating: 5.0
    10. Mark G.
    Traded for a week here with points from our ownership at the Manhattan Club. The location was perfect as we could and did walk everywhere. The staff was wonderful and always upbeat, with suggestions and always ready to make tour booking or whatever we wanted. Our suite was pretty big for a one bath unit with a full kitchen and sitting room. One drawback was no external facing windows ours faced into a cozy courtyard, where I was able to smoke a cigar late Sunday morning. We did not use the small pool or hot tub but others did almost every day. It was useful having a small washer and dryer as the humidity was above 90 per cent most days. We would come back. MG.

    12/05/14 | Link | Rating: 4.0
    11. Duy B.
    As much as I was being charged per night I think my ass deserves better than single ply toilet paper. Sand paper would of been a better substitute.

    13/04/14 | Link | Rating: 3.0
    12. Courtney K.
    My Aunt loves New Orleans, so when her week to use her timeshare here came up and she couldn't go, I jumped at her offer to go in her place. We stayed in her allotted room which was one bedroom, one bath, there was also a small living room with a full size pull out couch and a full kitchen. We were right by the center patio area and even had a separate door with direct access to it, which we did use to take advantage of the hot tub. The location is perfect, everything is a 5 minute walk away, Bourbon St, Jackson Square, the famous Cafe Du Monde, etc. Would definitely stay here again!

    21/02/13 | Link | Rating: 4.0
    13. Kimberly F.
    I really enjoyed staying here. The staff is the best at night and very nice. I would of gave them 5 stars but I didn't not like how check out went. They made me feel rushed and did not even tell me they have bell service. I found out when I got down to the lobby. The day staff had attitudes and one kept rolling her eyes at me. The housecleaning staff was awesome and my room always looked perfect. Other then the day shift at check out, I had a great experience

    11/01/14 | Link | Rating: 4.0
    14. Demetria S.
    Suite was amazing. The staff was nice & very helpful. We had the best vacation there!

    02/03/15 | Link | Rating: 5.0
    15. Marty Z.
    We own week 15, which usually falls on French Quarter Fest. The resort is always booked solid for the event and the staff does a good job during this busy time. The resort seems to get better every year. The location is outstanding and there are plenty of restaurants within walking distance.

    21/04/14 | Link | Rating: 4.0
    16. Tami L.
    Here for the week and am impressed. It is a little small but the history of it makes up for it. It is very safe and clean, with lots of things to do nearby and in the resort

    26/07/14 | Link | Rating: 4.0
    17. Alice T.
    While some may call the rooms "charming" or "historic", we all agreed that it was slightly creepy. The building was built in the 1800s, which does result in quite a bit of interesting history, but also contributes to the creepy factor. Not to mention that the dark-hued wallpaper, narrow hallways, brick facade, and paintings of 1800s ladies doesn't help. (There was another weird painting of a person half-monkey, half-man.)

    With all the said, there really aren't many hotel options that have a suite that sleeps 8. Quarter House offers a fully-equipped suite that allowed all of us to be together at a very reasonable price. We got a Penthouse Suite with 3 full baths, 2 bedrooms, 1 large living room with 2 pull-out sleeper sofas, and a full kitchen for $350/night. The kitchen had all modern conveniences and glassware and was very useful when making drinks. All toiletries were Bath and Body Works. Free wifi. Valet parking is two blocks away for $20/night.

    Two words for the service here: Southern hospitality. The staff here was awesome. Everyone was polite and very friendly. They made small talk with us and were extremely accommodating. We stayed two nights, but they were not able to arrange us in the same room. As a result, we had to check out of the original room at 10am and then the staff would check us into the new room as soon as it was available. The staff seamlessly moved all of our luggage to the new room and called us the moment the room was ready. Despite the inconvenience of moving rooms, they did a great job of making it as painless for us as possible.

    10/11/13 | Link | Rating: 3.0
    18. Michelle R.
    OMG, this is the place to stay when visiting New Orleans. The rooms are small apartments and very affordable. They are so cute and cozy. I loved the brick wall in the kitchen. Made a great background for taking selfies. The staff is professional and very accommodating.

    16/01/15 | Link | Rating: 5.0
    19. ml k.
    Pros: Great/amazing location, full kitchens, nice hot tub, great free walking tour

    Cons: pool is tiny, staff is kind of iffy, sponsored-events like the wine and cheese or breakfast were kind of lame, pretty sure our second room was haunted (more on that below)....and the mouse!

    On our last night there was a mouse in our room.  Granted it's an old place, but I still never want to see a mouse in a hotel room.  The staff didn't seem as surprised or apologetic as I would have expected in that situation.  They did move us to a new room (which was super-creepy and probably haunted), but there was barely an apology and no offer of vouchers or extras to try to make things right.  It was inconvenient and annoying to have to switch rooms our last night there and also really creeped me out to see a mouse on the floor at all, so I would have expected something from the hotel to make up for it.  Yes, I could have been an asshole and insisted they give me something, but I didn't really feel like it so I let it go - I'm just not impressed that they didn't offer.  After a situation like a mouse in the room, they should have been bending over backwards to leave me with a good feeling towards them.  Instead I left thinking "meh".  

    So I doubt I'd stay there again and I wouldn't recommend it unless you get an awesome rate because the location can't be beat.

    05/03/15 | Link | Rating: 2.0
    20. Joey D.
    Well worth all 5 stars.  5th floor 2 large bedrooms, living room with two pull
    out sleepers.  This unit could sleep 8 with comfort.  Bedrooms and living all had full bath.  Even all the baths had telephones.  contrary to other reviews I've read here, we saw no bugs or rodents.  This unit was clean and well maintained.  Check in and check out were quick.  Most important I would stay here again.  I enjoyed my stay.
    joey d

    07/02/15 | Link | Rating: 5.0