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Renaissance New Orleans Arts Hotel in New Orleans, LA

Renaissance New Orleans Arts Hotel in New Orleans, LA

Specialties

Be inspired by the Renaissance Arts Hotel in New Orleans, a boutique hotel that features a uniquely artistic atmosphere. Located in a historical warehouse circa 1910, this hotel near the Convention Center in New Orleans, LA is situated in the heart of the Arts District, near the French Quarter, Harrah s Casino and Riverfront attractions. With 217 stylish hotel rooms and suites, this hotel in New Orleans features distinctive décor highlighted by an on-site art gallery.  Plan your next function in the New Orleans, LA hotel's 5,000 square feet of meeting & event space, with a dedicated banquet staff to bring celebrations to life.

 

Company Info:

Rating: 4.11

Address: 700 Tchoupitoulas Street, New Orleans, LA, 70130
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (92):

1. Zachary A.
This is totallly one of the best hotels in the city.  The rooms are heavily appointed, and the halls are too.  You can't go wrong here.

24/07/05 | Link | Rating: 5.0
2. michael r.
A very nice, clean and convenient hotel just outside of the French Quarter area, but near several bars and restaurants that can be easily walked to.  The place feels new, and has a ton of art all over the hotel (including two sculpture gardens on the second floor, which exhibit very modern pieces in the middle of lots of landscaping--very unique), and the rooms are comfortable.  The service was mediocre at best (a friend stayed at the Loews around the corner, and people were running to help you there; here, people are friendly, but no one's running to get the door for you), but it's a nice low-key hotel with a unique look that makes you feel like you're somewhere else.  My biggest complaint is the internet; they do not have Wi-Fi in the rooms, and although they do offer those services, they were ridiculously expensive.  When you're paying that much, and the hotel is as new as it is, you'd think they would have thought to include that service.  Very nice though.  I don't know if I'd stay again, but I'd recommend it to someone for the right price.

12/05/10 | Link | Rating: 4.0
3. Shannon T.
Such an interesting hotel, with beautiful art and furnishings. Landed here somewhat by accident, but really enjoyed the location and the hotel itself. Very quiet, immaculately clean lobby and rooms. Walking distance to the Quarter, streetcar lines, museums/galleries, the Riverwalk, and (c'mon, who are we kidding?) restaurants.

25/09/11 | Link | Rating: 4.0
4. P C.
Absolutely loved this place. The art in all the common places had me exploring the hotel and the fact that it keeps changing means I will like it more the next time I visit.

The club close to the hotel is slightly noisy and has a lot of folk loitering around, but that noise did not trickle into our well appointed room.

Everything is close by. We walked around a lot and throughly enjoyed our stay. The staff was uber helpful.

25/01/10 | Link | Rating: 4.0
5. Margo S.
I recently stayed at the hotel for a bachelorette party, and we had a wonderful experience! The staff was very friendly and helpful. The decor was very cool and had some interesting art. It was a great location. We were able to walk to everything, and it was nice to not be directly in the French Quarter. I loved the rooftop pool area and the fitness room. The hotel was super accommodating to those who wanted an early check-in or late check-out.  No wi-fi in the rooms was the only downside that I can think of. As long as you don't need it, then this is a great hotel for the price!

31/01/12 | Link | Rating: 4.0
6. Cheryl C.
The hotel is in a relatively quiet and seemingly safe part of town - far enough away from Bourbon St, etc.  The room interior decor is very modern.  The hotel lobby has beautiful art pieces.  My room rate came with the internet already paid, otherwise it will cost you around $10-$12.  Several restaurants within walking distance, including Emeril's.

05/05/10 | Link | Rating: 5.0
7. Jerry E.
Nice. Great room; Great price. Had a little problem with the hot water the first night, but it got better. They offered a free night due the problem. Nice location of the French Quarter. The fourth floor concierge lounge was not much.

14/10/09 | Link | Rating: 4.0
8. Joy C.
Was going to settle for a hostel far away from the French Quarter, when I stumbled upon a $55/night deal at this hotel! It's really close to the French Quarter without being IN the quarter. Easy and safe walk (helps burn off those extra calories!). The facility is gorgeous with great art pieces. The room was super clean and with high end fixtures. Housekeeping kept our room clean. The only complaint is the wimpy toilet paper... felt incongruous with the rest of the luxury. Highly recommended if you can find a good deal on the rates!

26/01/10 | Link | Rating: 5.0
9. Michael S.
Stayed here in 2008 as the mid-way point on a motorcycle tour. The wives flew down and met us here from KC. It was a great hotel, in a great location. Close enough to the french quarter and good restaurants, but not too far that you felt out of place. They had garage parking, rooms were very nice, staff was friendly. I would recommend if you are in town.

13/03/11 | Link | Rating: 4.0
10. David P.
Recently stayed here over the holidays and was impressed on all fronts. The location is perfect - who wants to stay in the overpriced Quarter anyway? Right across the street from Lucy's which is a local-ish bar/restaurant and walking distance to great restaurants, bars, shopping, galleries and the casino. Couple blocks up and you can catch the St. Charles street car uptown for a buck 25.
The staff was super-friendly (gave us a wine key as we forgot one), the place/room was very clean and even the valet guys joked around with us ($28 overnight-ugh).
bed, shower, and noise levels all checked out as well - highly rec'd!

29/12/08 | Link | Rating: 5.0
11. Andrew M.
You MUST ask for a quiet room away from Lucys bar across the street. There was a pimped out Red Bull Jeep outfitted with a bose stereo system blasting the Sugar Hill Gang across from hotel for about 100 tailgaters on the street before the Saints game, a huge projection TV during the game onto the side of an adjacent warehouse during and after the game, hundreds of post game fans partying outside, and a franternity enviable swath of broken beer bottles and cans the next morning.. You won't hear any of it in the back section of the hotel. This place is tasteful, has an interesting art collection, has a friendly staff, and bumped me to the just ok club room without asking. Convenient walk to Cochon Butcher, Herbsaint, Cafe Adelaide, Emerils, etc..

18/01/10 | Link | Rating: 4.0
12. Timmy C.
I was pretty pleased with the hotel. The location is pretty good but not the greatest. Everyone who comes to New Orleans wants to go to the quarter and while the Renaissance isn't far its not that close either.

The service here was great especially the valet guys who I am sure will talk about my beligerance for a looong time coming.

My biggest complaint is the concierge lounge which was a big joke for a nicer hotel.

This place was good but I would much rather stay at the J.W. on canal.

26/02/09 | Link | Rating: 4.0
13. Lauren L.
Such a gorgeous hotel! The staff was very friendly and accommodating, going out of their way to find me every vegetarian-friendly restaurant within walking distance so that i could find a good place to grab a bite to eat. The rooms were clean and spacious (although they need to upgrade the TVs) and I'm a firm believer that Internet should not cost $12 a day. Either way, the location is great, as it is close enough to the busy French Quarter but far enough away so that you can sleep in peace. Also a nice touch was the rooftop gym, jacuzzi, and pool, which we couldn't enjoy since it was damn cold when we visited. Overall I'd stay there again!

31/12/10 | Link | Rating: 4.0
14. Cynthia P.
The hotel is nicely finished. I loved the art pieces around the common areas the most.  The rooms and bathrooms were nice.  My room was on the second floor and faced Tchoupitoulas, so it was a little noisy, otherwise, it was all good.  The gym had a decent selection of equipment for a hotel and included a sauna (although there was no need for it in the summertime).

Service was courteous, but I had a customer service nightmare getting the rate I was promised and trying to adjust my bill at checkout which carried over into the next week.

14/07/09 | Link | Rating: 4.0
15. Felicia C.
This place is fantastic! I actually got married here last year and it was a blast. My ceremony took place in the art gallery and the reception in the ballroom. We also stayed in a suite the entire weekend. Some of our friends and family stayed as we reserved two hotel blocks one at the Renaissance Art and one at the Courtyard a few blocks away. They made sure my wedding ran smoothly. It was a destination wedding and it was around 70 people. The hotel is beautiful and the food and drinks were great. I loved the artwork and it was a very unique place to get married. The suite we stayed in was fantastic, it was very spacious, clean and I can't wait to go back in few days!

05/10/11 | Link | Rating: 5.0
16. Carlos P.
This place is absolutely gorgeous. I got an amazing rate for this place through priceline.com and it really paid off. The lobby is beautiful. Everywhere you go there is art hanging. From the Chihuly in the main floor to the local art scattered around the floor, there is something to see.

The service was top rate as well. Our room was located on the 4th floor and had a nice view of downtown New Orleans. The room was clean and our beds were super comfy as well. It's quite a walk to bourbon street and the french quarter but if you have a car, you can get there in about 5 minutes. The only thing that sucks is that if you have a rented car, its $28 a day to park there. Ridiculous!

But other than that, I loved my stay here and would come back!

26/05/09 | Link | Rating: 5.0
17. Becky J.
The proximity to the convention center, French Quarter, and streetcar -- and the spacious workout room -- don't make up for the fact that there's no wifi in the guest rooms, and the shower water temperature goes from scaldingly hot to shockingly freezing (invariably when my face was all sudsed up!)

09/10/11 | Link | Rating: 2.0
18. Jessie A.
So the hotel is clean, quiet, and provides pretty solid service.  I would have even given the hotel a 5 stars if they could have proven a bit more that they were technology friendly.  BIG downsides:

a.) At $115 a night they don't provide internet service for free
b.) They were not iPAD friendly - I couldn't logon to the paid wireless service (VERY BAD and quite irritating!)
c.) They did not have radios with iPod/AUX jack hook up (they did however come and replace my radio promptly with one that was AUX'ed)
d.) No flatscreen TVs (hello...newer hotel - should definitely have...)

I have only stayed in a few places here in New Orleans but I would say this is a very solid hotel quite worthy of its rating.  They really need to have internet included for free, update their internet portal so if you are going to charge it should work with an iPAD or iPhone, otherwise, FANTASTIC stay.

PS - bed was a bit on the firmer side... some like that - I like a nice Westin bed personally :)

18/09/10 | Link | Rating: 4.0
19. Lynn G.
My low rating is based on comparing this hotel to other Renaissance and JW's. Am a business traveler who prefers Marriott and particularly enjoy an opportunity to stay at JW's and Renaissance.  Have stayed at this Ren before - the decor (Chihuly chandeliers & art) is particularly attractive.  It is very clean and well-maintained.  The room is well-furnished and the Aveda products are great.  Turndown had been performed and 2 chocolates and an apple were bedside.

My first clue that things had changed came at check in.  The young man was professional and friendly.  However, at upscale Marriotts (including this one on my last visit); whenever you thank an employee, the response is a variation on "My pleasure" or "Glad I could help".  Now you get "No Problem" which implies that they have done you a favor by providing a service.  Really?  That's ok for a fast food drive-thru, but not a hotel.  

Sadly, the service and food has slipped considerably since my last visit a couple of years ago.  
The bellman who just set my luggage on the floor (didn't put suitcase on the luggage rack) and left without demoing the room features, asking if I had any questions, or providing the location of ice machine/vending.  Lord knows he didn't offer to fill the ice bucket.  

Ordered dinner in my room in from the hotel's restaurant Rene Bistrot because of excellent dining experience during previous stay.  Now the menu is very limited (can't order from the Bistrot's actual online menus) and they were out of both seafood entrees and had no soup du jour.  Food was ok but not spectacular.  Bread pudding was sad and common compared to other versions I have had in NOLA (Palace Cafe, Antoine's, Brennan's).

The very comfortable bed was short-sheeted.  Had to move down to the foot of the king-size bed to get the top sheet higher than my waist.

Breakfast was bizarre:  Ordered the Andouille Crawfish Benedict.  It arrived with 2 nicely poached eggs, crawfish, Andouille, roasted asparagus and remnants of a broken Hollandaise sauce (could have been just water slopped from the poached eggs.  What was missing?  A Benedict ALWAYS has some sort of bread or grain product that the eggs are placed atop - it's what makes the dish a Benedict.   The egg's 'cushion' helps mop up the poached egg goodness & Hollandaise.  It can be an English muffin/crumpet, biscuit, Holland Rusk, or even polenta.  At first, Customer Service put me on hold while he checked with someone and then advised that they would bring up a replacement w/English muffin.  Then, got a call from a server who told me that their version is NOT prepared that way.  She offered to bring me an English muffin "at no charge".  Gee, no thanks - my eggs would be cold and congealed by then.  Then she called back in about 15 minutes and offered to bring a new meal.  Really?
My comment:  You don't call such a dish a Benedict!  It is misleading and results in cranky disappointed guests.

02/03/13 | Link | Rating: 2.0
20. Ann B.
This hotel is fantastic and in a wonderful location that is a short walk from both the French Quarter as well as the street car.  I was very impressed with the size of the rooms, the comfortable bed, friendly staff, and the cleanliness of the room.  My one disappointment was the size of the rooftop pool.  It appeared to be much larger in the photos, but is actually quite small in person.  Nevertheless, we still managed to spend a lot of time enjoying it and appreciated the views.

05/06/12 | Link | Rating: 5.0
21. Antwanika S.
This hotel is fantastic and located in an ideal location (Warehouse district).  It close enough to the French Quarter to walk but far away enough to be a retreat from the mess!  The hotel is immaculate and beautiful.  I found the beds to be comfortable and well appointed.  The towels provided were also plush.  Please visit the rooftop pool and hottub; it gives a great view of the city.  I'd stay here again when I can't afford the Ritz :)

20/03/12 | Link | Rating: 5.0
22. Alessandro B.
The place is amazing!
Spent there a weekend with my girlfriend.
It was more than a hotel, it was more an exposition of beautiful modern art.
It's located in the warehouse (or arts) district. It's lovely and very close to the french quarter.
Staff is great, but the valet is too expansive.

01/12/10 | Link | Rating: 5.0
23. K L.
I have stayed at this hotel twice and would return again.  Some notes:

- Nice rooms
- Outdated TVs
- Amazing Art in the foyer.  The Chihuly glass pieces are pretty fantastic.
- $28 per night to park
- Not far from the French Quarter
- Close to good restaurants like August and Cochon
- Try not to stay on the second floor above the sliding doors.  They make a noise.
- Showers are not great.  Just average.

The best part of the hotel is the lobby.  Its downright beautiful.

03/01/11 | Link | Rating: 3.0
24. Nicole C.
Well, since I am the Duchess, I have to write a thorough review. Okay - Disclosure : I am a Marriott Rewards member so I received free internet and concierge lounge privileges which truly enhanced my experience.

I love the Renaissance, and try to stay here every time I am in NOLA. With Emerill's, Harrahs and the French Quarter within walking distance it's great for anyone wanting to see all the best New Orleans have to offer. Now the specifics...

Location - Great location for anything, but parking. Valet parking is $28 per night - OUCH! My party and I opted for street parking which is good if you don't might driving around for a few mins (the later after 6PM the more you will have to drive around), and getting up at 7:30/8:00AM to move the car and/or add money to the meter most of which have 2 hours limits.

Rooms - Great for me. However, I will mention that my mom complained microwave in the room. Never really and issue for me. We did have a small fridge however. Beds - I love Marriott beds/linens. Soft, warm and fresh! Bathroom was large. My only complaint would be the hot water. In the sick it too a minute to get hot, and in the shower the water was usually warm to lukewarm. I tried showering one night in the gym thinking it would be different, but more of the same.

Fitness - Maybe 3 stars. Modern cardio machines with TV you see in most places. No large TV to watch will I was doing weights/circuit training. That bummed me out a bit. Also the free weight set was missing one of the 10lb weights, and no 5lbs or 12lbs weights. I guess a good challenge for me, but 15lbs as a minimum might be too much for others. My aunt said she really liked the gym - she is strictly a cardio lady.

Food - Really good. Lounge food was great. My last day there I had the breakfast buffet in the restaurant, La Cote Brasserie - EXCELLENT!

Staff - Very helpful and personable. Probably the best part. They gave us ideas of where to go, what to do and one lady even ended up exchanging personal info with my aunt.

Decor - Artsy as the name would imply. Nice if you like something different. If you like traditional styles, it might not be your taste.

04/01/11 | Link | Rating: 4.0
25. P S.
This place is beautiful. I had heard they had outdated TVs and hot water issues but my room 251 had none of these issues.
The resturant, internet (12.95 for 24 hours), and parking ($31 a night), are pricy but parking seems inline with all the other hotels in the area.
Millie the "navigator" is AMAZING! She knows everything and is superhelpful. The guys working valet are all so nice too. Everyone I came in contact with at the front desk seemed indifferent and that really is my only complaint.
The hotel is walking distance to just about all of the touristy stuff and all of the street car lines (quarter of a mile).

18/09/11 | Link | Rating: 4.0
26. Eileen Z.
I truly do love this cool hip vibe of this hotel.  We frequented this place while I was pregnant for "get aways" and got a ridiculously good deal ($40) a night on priceline with "naming your own price".  The service here is excellent, the location is excellent for a night out, and we couldn't beat the price.  But if you don't know the area and valet it will cost you.  Parking was almost as much as our room rate that we totally scored as a bargain so it kind of offset but again, totally worth it!

11/01/11 | Link | Rating: 4.0
27. Katrina R.
I have stayed at Marriotts across the globe, from Paris to Spain to California to Florida and I can say with the utmost assurance that this is the nicest one I've ever been to.

The decor is funky but in a good way, with just the right amount of artistic flair and the Marriott service, as always, is impeccable. It didn't matter that we weren't business people doing important things, just a family checking out New Orleans-- the Marriott is willing to cater to your needs.

The hotel is centrally located in the Art District, which I love. It's close walking to a plethora of great food and I have only great memories of my stay.

16/09/11 | Link | Rating: 5.0
28. Alessandra N.
Great location, clean, beautiful art, great price.

28/08/12 | Link | Rating: 4.0
29. Jen R.
This is a GREAT hotel if you dont want to be in the CRAZINESS of Bourbon Street.  Me and my fiance booked a last minute trip to New Orleans and I had a tough time picking a hotel because I am extremely unfamiliar with where anything is.  I cannot tell you how pleased I was with this hotel.  LOCATION! LOCATION! LOCATION!!!  ITS PERFECT!!!  You are right in the middle of the garden district, art district, and bourbon street.  

We walked pretty much everywhere with no problems at all.

I would have given the hotel 5 stars but I was a little disappointed on Saturday morning when I ordered breakfast room service and 45 minutes later called to follow up on it - and they told me they didnt have my hotel room to put the order in.  This kind of screwed up our day as we didnt end up leaving the hotel till noon as we were waiting for our food.  

Anyhow - other than that - Im a fan.  Comfortable, good service, perfect location.  I definitely recommend!

25/04/11 | Link | Rating: 4.0
30. Jack F.
Close enough to the action in the French Quarter but far enough from the Bourbon Street debauchery.  Won't beat a Kimpton hotel but it was a wonderful stay nonetheless.  [Original Visit: November 13, 2011]

16/11/11 | Link | Rating: 4.0
31. Lo S.
We stayed here during Essence last year and it was great.  The hotel is very nice and in a great locale.  My only complaint is that my feet hurt from walking. But what does that have to do with them?  I don't know, I just wanted everyone to know my feet hurt.  

I gave this place 5 stars because the overall experience.  If this is one of your options, STAY HERE BECAUSE YOU GET YOUR MONEY'S WORTH!!!  It's a quiet hotel and perfect for long weekend's with your boo!  I'd stay here again if I'm cheating on the Sheraton.

14/05/09 | Link | Rating: 5.0
32. Lauren L.
This hotel is wonderful. I took a group of 25 older adults to New Orleans for a long weekend, and it was the best place we could have possibly stayed. My group was from an art museum and staying in a hotel that was artistically conscience was certainly a treat and departure from other chain hotels. In fact, some of the artists represented at the hotel are artists who are in our collection.

The location was perfect because it was quiet in the warehouse/arts district, but was, at the most, a 20 minute walk to the French Quarter. The staff was extremely helpful and friendly and the doormen were wonderful for putting up with our bus and stopping traffic so our group could cross the street.

The restaurant was great, also. I never got to eat there, but it was a convenient meeting place and a nice little bar area for relaxing after a long day of museum hopping. The beds were super comfy and the rooms were spacious. The exercise room was very nice, and I love that the cardio machines have personal tvs. The only thing I can complain about was the shower. I, as well as others, couldn't get the shower temperature correct. It was either ice cold or scalding hot, but it got the job done.

I'm personally into more boutique hotels, but for a group the size of ours and for the purpose of our visit (the arts scene), this hotel was absolutely perfect.

20/09/11 | Link | Rating: 5.0
33. Michael M.
Great service. Nice people. Quiet hotel. I really like staying here because of its proximity. Close to the action but still quiet and very comfortable. I stayed at 3 hotels this week and the Renaissance was by far the most comfortable. The staff is very accommodating and friendly and they wanted to ensure that I was comfortable. I was on the back side of the hotel on the 4th floor so there was no view but that didn't matter. I wanted quiet and comfort and I got it.

12/05/13 | Link | Rating: 4.0
34. Sharon H.
The hotel is beautiful and the staff was extremely helpful and kind.  The room was clean and the service was friendly.  Comfortable beds, quiet, great towels, and nice bathrooms and showers.  Also...great price and great location with nearby restaurants and cab service.

02/12/12 | Link | Rating: 5.0
35. Carol J.
Beautiful, clean and nice hotel. I would've given it 5 star except... they didn't deliver my breakfast. The breakfast slip was still on the door the next morning. I think it's because the slip is brown-colored and the door is brown... so it's hard for staff to see.

Otherwise, the hotel is in a prime location to the convention center a short walk to the French Quarter. It's got really nice restaurants near by too.

The rooms are spacious and clean. It has a really nice rooftop pool and jacuzzi. Crawfish Benedict breakfast is delicious!... all for 159$ weekdays.

04/02/12 | Link | Rating: 4.0
36. Melissa M.
Really enjoyed our stay at this hotel. A little far from bourbon street but in  a nice area...plus it's nice to take a break.

27/02/13 | Link | Rating: 4.0
37. Sophia V.
I really enjoyed staying at this place! The rooms were clean, the service was really friendly and the location was awesome! There were many places to dine at in walking distance on Tchoupitoulas!

The lobby is very different. In a good! Modern art kinda way. Walking into this hotel woke me up! The roof-top pool was SO nice! The valet parkers were extremely nice. I will definitely be returning to this hotel.

12/04/11 | Link | Rating: 4.0
38. Brian W.
This was a great "home base" for a long weekend in New Orleans. The hotel is right in the Warehouse district and only a 10 minute walk to the edge of the French Quarter. After walking through the French Quarter we were so happy that we decided to stay far enough outside that we could easily walk there without having to hear (and smell) everything throughout the night.

The rooms are standard Marriott rooms that were actually rather outdated compared to most Marriotts. The lobby is very nice and the front desk clerks were very helpful with any questions or requests. The fitness center on-site has several weight machines and cardio machines and there is a very small roof deck pool.

16/04/11 | Link | Rating: 4.0
39. Jen M.
For some reason the week I needed to be in NOLA for work, every hotel was booked or/and charging ridiculous prices (190+) so I ended up here through Priceline. The hotel is nice enough but definitely not worth the price I paid (mid-100s). The rooms are small. The first day I got there they had run out of shampoo. Then when they cleaned out the dirty towels, they forgot to refill them with new ones. There were no bath robes. The cable went out during Oscar night and they charged 13 bucks a day for internet. The rooftop pool is teeny, though the gym is a decent size.  I would only stay here if it was a lot cheaper, it's definitely not a luxury hotel.

25/02/13 | Link | Rating: 3.0
40. Alex M.
A very modern hotel in both decore and age.  The decore is not my style/preference but it was acceptable.

Fitness is well equipped but the TVs didn't have the same channels as in my room.

Never found my bed to be overly comfortable and I'm not sure why.

Staff was always friendly.

There's a club room on the 4th floor.

In a quiet neighborhood and a very convenient location to explore downtown New Orleans.

This is a general complaint for most hotels im finding... I prefer using the stairs but found that they are not easy to access, locate, and move between floors.

20/09/12 | Link | Rating: 4.0
41. Char Y.
absolutely beautiful hotel with spacious rooms, courteous staff and beautiful art.

16/11/13 | Link | Rating: 4.0
42. Scott G.
I have used Priceline extensively for getting hotels in NOLA, and my wife and I have stayed at several different ones.  This has been my favorite.  The location across the street from Lucy's is awesome.  The restaurant downstairs is great for breakfast.  The rooms are nice.  Did I mention the location?  The art placed around the lobby makes this place unique.  I think this place would be worth it at normal price.

19/08/12 | Link | Rating: 5.0
43. Tray C.
We encountered a terrible maintenance guy who came out to fix our heater at 1am. He didn't fix the heater and refused to return after another call was made to the front desk, we had to pack everything up and switch rooms at 2am!

Even though we experienced this problem with this staff member the other staff was nice and helpful.

Valet was a bit pricey, the hotel was just okay. We stayed at the Baton Rouge Renaissance before checking in to this location. The BR location blew this location away as far as the decor and overall feel.  Not sure if I'll return to this location.

10/02/13 | Link | Rating: 3.0
44. Ricardo G.
With the many times i've been to New Orleans, this place by far has been the greatest.  The Renaissance was awesome, lovely staff, great location, clean smell all throughout the facility.  The gym was what I found the most suprising!  When it comes to future visits i'll be coming back to this location.

19/11/12 | Link | Rating: 5.0
45. Katy B.
Great little hotel. Very helpful staff from front desk to valet to GREAT service in restaurant @ breakfast and dinner. Lovely art work everywhere. Comfortable beds. Recommend highly.

07/05/14 | Link | Rating: 5.0
46. Dorothy M.
Shared a room with my best friend while attending a convention.  The location was good. It was close to the convention center and River Walk Mall, and far enough from the Quarter for some peace. To get to the quarter it cost $7-$10 each way by taxi. Check in was pleasant. I was assisted by Chanel. Very nice young lady who recommended the Guido Burger (Which was excellent) at their hotel restaurant Palette. The hotel itself is beautiful and clean. Our room was clean and the beds very comfortable. The negatives in the room, the safe didn't work, the little fridge barely worked and we threw out our sandwiches because they weren't kept cold enough. Never enough towels given, but I suppose if I had asked for more they would have given them. Instead, we used the hot tub every night on the roof, so we swiped what we needed from there. The restaurant Palette was very good and every evening we were waited on by Nathan. He was always pleasant and accommodating. He even got us the recipe to the Chicken Andouille gumbo which we loved. The only negative about the restaurant was the breakfast buffet. They really need to invest in some real warming trays. The breakfast pastries were hard and cold. Perhaps fresher breads and something other than grape jelly for a spread would be nice. For a few dollars more we went to the Omni Hotel for their breakfast buffet.  My bill had a mixup and I was accidently overcharged. It was a real mistake and Chanel and the manager LaQuesha Williams fixed everything. I did not encounter a single bad mannered employee. Everyone was helpful and always with a good attitude and smile. No place is 100% perfect, but the negatives here were so minor, I wouldn't hesitate to recommend this hotel and I would happily stay here again.

15/11/14 | Link | Rating: 4.0
47. Jacqueline C.
I stayed here last year and can't wait to go back. It was beautiful and yes, has great decor and artwork.  There is a gallery in the hotel as well. Everything was in walking distance and the price is reasonable.  Rooms are spacious and clean and they have a great gym.

30/11/13 | Link | Rating: 4.0
48. Karol M.
An outstanding place and value for a business or leisure traveler.  Our family stayed here on holiday, and chose it for its amenities & its location, which is just a short walk to the Quarter, in the arts district.  The hotel itself is open and bright, with local art hanging throughout.  The rooms are updated & nicely appointed, and all the usual niceties are offered that would be expected in a Marriott mid-level hotel.

The hotel offers a rooftop pool & hot tub, which are wonderful in the evenings!  Just inside on the top floor is an exercise room & shower with steam room.  The business office, with two computers & printers, is on the lobby level, along with the restaurant, which is highly rated in itself.

We got the package with breakfast bar included, which was impressive both in quality & quantity:  the usual eggs, bacon, grits, fried potatoes, along with bagels, fruit, yogurts, cereal.  If you prefer, they will make you a waffle, pancake or omelet as part of the package.

The doormen are helpful & on-the-spot at all times.  Valet parking is required, which is the only drawback & why they lose a star in my review:  it's overpriced at $28 a night.  But I would rather pay that than pay for breakfast for our family of four; it worked out cheaper.  We didn't need or see our car for 4 days, due to the location & public transportation options.  I would stay here again in a heartbeat.

02/08/11 | Link | Rating: 4.0
49. Tara K.
Had a great stay. Staff was very courteous and I loved the alcoholic mini beverages given to us upon checkin. The three stars are given due to my iPhone charger missing from front console discovered upon the return of our vehicle from valet. I reported this so hopefully the valet thief is caught soon, if you use them make sure you keep your valuables with you.

16/10/13 | Link | Rating: 3.0
50. Tito G.
We stayed here when we went to the Saints vs. Chargers game. The hotel was nice and it was in the perfect area. It is within walking distance to the French Quarter but you don't have the nasty sewer smell of bourbon st.

The room itself was nice and clean. Check in was a breeze and the hotel staff was friendly. I would highly recommend this place.

07/10/12 | Link | Rating: 4.0
51. Karen E.
I stopped in NOLA on my way to Destin,Florida to spend some time visiting with friends and check out the infamous French Quarter.  The Renaissance was a refreshing, quiet environment to walk into after a beat down of a drive from Dallas.  Everyone from the very helpful valet/bellhop to the front desk.  Within a few minutes, I was up in a wonderfully spacious room with a big bed.  After a quick nap and some work, I strolled down to Emeril's for dinner(which I highly recommend).

The hotel itself is quite pretty and very relaxing.  Take some time to explore it.  

What I loved most is that it was AWAY from the nasty french quarter.  You can walk or take a cab into the french quarter - I recommend the cab.  

I found the prices to be very reasonable for this very nice hotel.

I will definitely return.

08/11/12 | Link | Rating: 5.0
52. Jordan G.
On a business trip of 5 hotels in 5 nights this one took the cake. Great service, Great location, Great hotel.

The rooms are smaller but that is expected for a hotel in the middle of a city. You still feel that you have enough room. I think the thing that makes the hotel unique is that it embraces the arts district of new orleans. The artwork on the walls makes the place fun and inviting.

The staff were excellent for our conference - helpful and going the extra mile at every instance. The food was also great with the partnership with Rene Bistrot next door.

I usually only give Marriott owned hotels at most 4 stars because they lack free wireless but I will give them 5 because of the service.

07/10/12 | Link | Rating: 5.0
53. Rex D.
We stayed here for 2 nights. The front desk was friendly and helpful, the check in process was easy. The hotel itself is a few blocks walk away from the Canal street shops and French Quarter. You can easily catch a cab but we just walked ..I'd say about a 10 minute walk to the touristy spots. Make sure you have comfortable shoes.

The hotel was clean, our room was really quiet which I appreciated and something I didn't think we would find in New Orleans. The room was small but met our needs. The bed was comfortable but the comforter was a bit paltry..but that is just a personal preference. The hotel is just a few minutes walk away from Emeril Lagasse's restaurant and a few blocks from the Art district. Initially when you enter, the lobby smells great but then after you enter the hotel a few times.. it starts to be overwhelming. The gym was small but accomodated a quick work out. This hotel does not have a convenience shop but they do have a small area with a vending machine for soda and bottled water if needed. But the water was 3.50 each so we opted to pick up some outside of the hotel. I appreciated that the bathroom toiletries were Aveda products which smelled great.

There are really great hotels right in the famous French Quarter area but I am glad we chose this hotel that was a few blocks away. That way we were not in the midst of the noise and traffic but close enough to walk to everything we wanted to do in the city. We didn't want to deal with parking fees for a rental car, the airport taxi was approx $34.00 one way.

Overall, we were happy with this hotel choice.

19/12/12 | Link | Rating: 4.0
54. Eli F.
Beautiful rooms, really beautiful hotel, friendly staff, and the coolest looking rooftop pool and jacuzzi. A bit pricey, but I don't regret staying at all. Recommended.

05/01/14 | Link | Rating: 4.0
55. Mandy C.
A pretty hotel located in New Orleans Art District. The location is very convenient to the convention center but is also walkable to other attractions!

The hotel is so clean, and staff was very polite and helpful.  The complimentary workout room is decent- two treadmills, 2 bikes and 2 elliptic plus some weight machines and a small amount of free weights.  We were only there for one night and did not eat onsite, so I can't comment on the restaurant or bar.  

My only complaint is not just for this hotel but for all of them in New Orleans: parking charges are ridiculous! $34 for valet(the only option) is way too much for one night.  I did however get my money worth from valet since I was able to check in late and then get my car out of valet after the convention ended which was 4 hours after we checked out.

02/02/12 | Link | Rating: 4.0
56. Eileen T.
I got a serious deal at this hotel through my corporate website. The weekend we went happened to be extremely expensive because it was the weekend before Mardi Gras weekend.

Probably one of the nicest I've stayed in for this price range. The inside of the hotel is very beautiful and decorated and the second floor hosts a couple of sculpture gardens that are really charming during the day, but extremely creepy at night. I wish I could have spent some time in the rooftop pool, but it was 20 degrees outside. The hotel itself is within walking distance of Bourbon St. and Harrah's! :)

Points off because the room is kind of small, the incredibly expensive and mandatory valet, and the fact that the breakfast buffet is $25!

29/03/12 | Link | Rating: 4.0
57. Kelly M.
The location is in the Art area which is quiet but still near the casino, French Market, etc. The hotel was Gorgeous inside, the staff were Excellent and our room was very spacious. Emeril's & Mothers restaurant were right around the corner. The rooftop pool was small but very cool. I will definitely stay again.
The aromatherapy that is piped in smells great & is very relaxing.

12/08/13 | Link | Rating: 5.0
58. Alexandra S.
With my most recent visit last week to New Orleans, we stayed at this lovely hotel for the second time in two years.  To me this is the  perfect place in which to rest your weary food and drink addled body following your days and evenings spent gadding about town.

It's an easy walk to the French Quarter and environs taking 15 minutes or so (not sure what the griping is about in other reviews about this) .  

Being in this location means you don't have to be in the heart of all the noise and sometimes craziness of the French Quarter when you're trying to rest up.

The hotel is in an aesthetically pleasing red brick 4 story building that was once a  warehouse.  It has been beautifully and conscientiously renovated.   As soon as you enter the hotel you're  immediately greeted by a lovely lobby with gorgeous art work surrounding you from all angles.

What drew me to this hotel intially was seeing photos on-line of the Dale Chihuly blown-glass chandeliers.  I love Dale Chihuly and had recently gone to one of his incredible exhibits when I discovered this place.  I thought: This is the hotel for me.  And indeed it has been.

There is a pretty atrium at the center of the hotel that fills the space with both volume and light.  There is also a pleasant roofdeck with nice views and a small but serviceable pool.  There is also a gym facility on that top level complete with sauna.

The hotel rooms are spacious, nicely decorated, well-appointed,  and clean.  The rooms all have large expanses of paned windows that let in a lot of light or if you prefer, can be completely closed off,  plunging the room into sleep-inducing darkness.  Some of the hotel rooms face the indoor atrium  rather than the outside.  Be sure to let  your preferences be known when making a reservation.  

The Warehouse District neighborhood has a lot going on for itself as well.  There are several notable restaurants including Emerils and Cochon within a couple of blocks walking distance.  

Down the street in the opposite direction is Mother's Restaurant which is an institution in New Orleans. I love Mother's and most of the time, that's where you'll find me for breakfast.  You are also only a block away from the Wine Institute of New Orleans.  Check out the reviews on that...it's not to be missed.

The area also boasts a number of interesting art galleries and a glass blowing studio.  There is at least a day's worth of sight-seeing right outside the doors of this hotel.

The hotel restaurant, La Cote Brasserie has a bar where I've happily spent my share of time over drinks and oysters.

Had I written this review last year after my stay, I would have given 5 stars.  One star is lost this year because we were in a room that had a door connecting it to the next room that initially turned out to be less than ideal.

This connecting door made the room less soundproof than one would expect..  
On our first night there, I was awakened by our "neighbors" on the other side of that connecting door, having what I will only say was a quite loud and frisky time of it.  Egads!
The next morning, I spoke with the concierge about this and learned that this vocal duo had checked out so we opted not to change rooms.  The remaining nights were quiet.  But I've learned my lesson and when making a reservation next time, will be sure to indicate that I don't want a room that adjoins another via a connecting door.

Having just returned from New Orleans, I feel wistful as I write this review, missing the hotel, the town and all the neighborhood attractions I've mentioned.  Can't wait to go back and when I do, I'll be staying here.

18/11/10 | Link | Rating: 4.0
59. Naut V.
This is one of the best hotels I have ever been, nice bed, breakfast was fine but the best part is the pool. The pool has an amazing view at New Orleans and I really loved it to swim after a day walking through NOLA.

01/05/14 | Link | Rating: 5.0
60. Stephanie L.
Good location, but front desk service is poor, as is the quality of the continental breakfast for which guests are automatically charged $40/room per night. The room was small and sparsely furnished with paper thin walls (we were awakened at 6 a.m. on a Sat. by a baby crying in the room next door) and bathroom decor reminiscent of a mobile home. I'd say as long as you aren't expecting a ritzy stay or much sleep, it's an interesting place to stay for a night or two.

10/05/14 | Link | Rating: 2.0
61. Bridget B.
Came here for the last night of our stay in New Orleans.  Staff was all very friendly.  Hotel is very nice, modern, clean.  Would definitely come back here.

09/06/14 | Link | Rating: 5.0
62. Sarah D.
This was one of the best experiences that I have ever had in a hotel. Cory and his staff were so courteous and amazing, my friends and I felt obligated to say good bye and thank you to each and every staff member we saw as we left. When Cory wasn't available and the valet were ready for us to move our car, just before driving off, he was outside tapping on my window to tell us goodbye, god bless and thanks for staying with them. So freaking friendly it was unbelievable! Seriously the best smelling, cleanest, quietest, most well ran and staffed establishment. No complaints here, thanks again to you all! We will be back!

28/05/14 | Link | Rating: 5.0
63. J S.
I lived in this hotel for about 4 and a half months while working in the area for an extended period of time. The lobby is beautiful. The service was excellent from everyone, especially the valet guys. They took such great care of my coworkers and I, even to the point of asking us where we were going and what time we would be back if we were walking to the Quarter. The location is great as it is not so close to the quarter that's it not crazy noisy. I love the rooms because they are not just a typical hotel room, they have some character with the brick walls and nice windows. But the best part.......THE BED.....has to be the most comfortable bed (other than my own) that I've ever slept in. Never had a bad night's sleep. The linens, the mattress, the pillows...oh my! Housekeeping was always so accommodating as was the front desk staff. The rooftop pool is an added bonus, great place to have a cocktail and unwind in the evening. The only problem I ever had was getting a fridge. It took 3 tries before I finally got one that kept things cold. Oh and the concierge lounge has the BEST cookies....mouth watering just thinking about them. I would definitely recommend this hotel to those who are visiting New Orleans and don't necessarily want to be so close to dirty Bourbon.

09/12/14 | Link | Rating: 4.0
64. Angie A.
We stayed here during convention.  Deme at front desk was great and adjusted rate on one night when she saw that the internet rate was lower than our convention rate! We got sold an "upgrade" for $30 per night (includes internet and 2 breakfast buffets) and we save about $4.
The room: good housekeeping but our closet had a funny smell...thought we could air out our clothes when we got back home but everything smells like it. WEAR SOCKS IN THE ROOM.  Oh my gosh...all our socks are black from walking around the room. :-(  Don't think the carpets have ever been cleaned but we understand it's NOLA.
BREAKFAST: $13 pp for buffet. Much easier to get buffet than to order an entree...very slow. You have to wait for coffee and juice to be served even for buffet.
POOL & HOT TUB: Small pool, 4 person hot tub, view of other buildings, no bar service.
PARKING: $43 per day!!!!  Oh my gosh...we paid for convenience plus we had to tip valet every time we would use our car.
VALET: Nice guys.
I am sure this is a nice hotel compared to French Quarter hotels.  The hotel is still about 8 to 9 blocks from French Quarter. I guess you could walk it. Otherwise, it's about $8 cab ride to French Quarter or Convention Center.
On one Friday night, they did have a cocktail demo and it was a nice refreshing drink in the lobby.  Thanks!

03/05/14 | Link | Rating: 4.0
65. Chris E.
The hotel and its staff were wonderful. However, the restaurant at the hotel is an establishment to avoid. The food is bland and the menu extremely limited. The service is horrid. The wait staff are inefficient, slow, disorganized, and extremely rude. After a short and intense verbal exchange with our waiter over his rude and unprofessional behavior, he said that if I didn't like the service I didn't have to tip him .... I didn't and I informed the manager of his behavior. I received a tepid apology. Eat at this restaurant only if you cherish rude and dismissive behavior from your waiter.

03/03/14 | Link | Rating: 1.0
66. Isaac Z.
Do yourself a big favor and stay at the Renaissance New Orleans Arts Hotel. My wife and I stayed here for an entire week, and were beyond impressed by the staff and their beautiful facility. It is worth the few extra bucks to get some quality sleep in, and know that you are staying in one of the highest rated hotels in New Orleans(NO).

The rooms are really nice. Beds are luxury beds with high thread count sheets and comforters, down pillows, Aveda products, good towels, good coffee and tea, big LG flat screen tv, adjustable AC/heat, hair dryer, light up portable vanity mirror, desk workstation, alarm clock, huge shower head, big closet, clean rooms, private gym, private art gallery in the lobby and a heated roof top pool with a jacuzzi!

Location. The hotel is in the NO Warehouse district. What does that mean? It means that we were within walking distance to everything. Excellent restaurants, cafes, bars, art galleries, the convention center, Bourbon Street, the ferries, even the Superdome! We did not rent a car or take a taxi for our entire stay.

The Renaissance Arts location ensures that you will avoid the 24/7 sounds of tourists screaming WOOOO, police and ambulance sirens, marching bands, and lastly...the coughing and vomiting sounds associated with Bourbon Street/French Quarter. Not that those are bad sounds. I just don't know that I want to hear them all night long as I work on a conference presentation due the next morning.  

Staff. When we had a minor issue with a room(slow drain in shower), the manager Joel was gracious and efficient at personally resolving our problem. He then took the time to follow up and make us feel like we were guests in his own home. Joel also remembers your last name, and pronounces it correctly. If I owned a hotel, I would want Joel to be manager at my facility. He takes excellent care of his guests.  

Since this was our first time in NO, we relied on the solid advice from the Renaissance Arts guest service aide, Lawrence. He had the low down on where to eat, how the weather was gonna be, and greeting you everytime you stepped out for the day. When it comes to giving accurate directions and information, nobody is better. Lawrence has a gift when it comes to making his guests feel comfortable.  Please keep him and promote him!

Service. I have to mention the great front desk staff, and Brittanee in particular. We were trying to score tickets to the Saints vs. Falcons game, but were unsure how to go about it. Brittanee helped us get online, find a website, then had me e-mail her the confirmation so she could print the tickets out for us. Wow. Thank you for taking care of us Brittanee!

In closing, it would be a mistake to stay elsewhere in NO. I heard 2/3 of my colleagues complain about the lack of service, and poor management at their respective hotels. I just sat back with a smile on my face, knowing that we had the exact opposite experience at the Renaissance Arts Hotel. Almost didn't want to write this review, to keep this place my little secret, but I think the general public deserves to know the truth.

17/11/12 | Link | Rating: 5.0
67. nelissa s.
I love this hotel and would have received a 5 if it wasn't for the pool.  The main reason why we choose this place for my bachelorette party was the roof top pool.  Yes they have a roof top pool but it looked so glamorous.  Instead it was tiny and just your standard lounge area.  Now after a few drinks and great company you don't really care.  I just felt that the pictures were a little misleading.  The rooms were fabulous, great views, great staff and even better drinks at the bar! You can take your drinks up to the bar area and food but you have to take it up yourself. I wore a hard to miss crown so we got a few drinks delivered to us which was great.  The location is a little further from the French quarter but we managed to walk to it and took a cab back.

I must make a note that we had a couple of girls we flaked out and booked another room.  The management could have enforced their 2 day cancellation policy but instead were Totally cool about it.  I was completely embarrassed but it was just another day to them.  Would retune in a heart beat!

02/12/13 | Link | Rating: 4.0
68. Kendra L.
We really enjoyed staying at this hotel. It's a few blocks away from Canal Street, but walkable to the French Quarter. The area is quiet, but has a few bars and restaurants around it that are worth checking out. It was nice to get away from the crowds that are in the more popular areas of New Orleans.
The lobby and rooms were clean and trendy. The front desk and valet were nice, and helpful.

02/12/13 | Link | Rating: 5.0
69. Trina J.
I have stayed in many hotels in downtown New Orleans and the experiences vary for a myriad of reasons. And as a native, I look for a good price, good quality and convenient location. In that order.

I could tell from the lobby the place would be special. At check in, the staff members were very accommodating, professional and personable. I stayed during Mardi Gras season and wanted to leave my vehicle out front because my plan was to check in and leave back out to hit the town before the parade ended nearby. The valet guy took my things out, the bellman brought it in and the front desk agent offered me the option of having them give me the keep but bring the items up for me to save me time and the hassle. I was also offered the option of looking at the room location on the map and in person to ensure it met my needs. Each offering was with a smile. I was given a welcome gift and provided with a description of the hotel offerings.

The hallways leading to the rooms give you a courtyard type feel. By that I mean it puts you in the mind of a hotel or place in the heart of the French Quarter or Bywater area. There is a large opening visible from all floors. It is indoor but it gives the illusion of being inside a courtyard. I also liked the fact that the room was very contemporary.

Valet is the only parking option and I am unaware of a cheaper option.

It is located across the street from Lucy's which is a very popular late night 25+ hangout. The patrons typically hang inside and on the streets. A few sit under the umbrellas. It is also one block away from Tommy's Cuisine which is one of my favorite Italian restaurants. It is quaint and the food is superb. All and all, it is one of my favorite places. Looking forward to the next stay.

03/03/13 | Link | Rating: 5.0
70. Dianna M.
We are currently staying at the Hotel Monteleone and wished we would've stayed with Renaissance Arts for our entire trip!
They offer stellar, professional customer service! The rooms exceeded our expectations! We had a wonderful time.  
As soon as we exited our cab we were greeted by a friendly Bellmen who immediately assisted us. Check in was a breeze. The hotel is filled with beautiful pieces of art, hello Dale Chihuly!  We noted a wonderful fragrance throughout the building and found  beautiful cozy areas throughout the hotel, where you can sit and relax = beautiful spaces!
The room was large, the bathroom, large, and there is plenty of storage. Towels, linens, and bedding.. wonderful.  I was pleasantly surprised to find a light up make- up mirror and a very good hairdryer. The shampoo, conditioner, soap and lotion are higher-end, very nice!
Will we stay here again? Absolutely! Exceptional service, fabulous hotel!

04/01/14 | Link | Rating: 5.0
71. Brooks S.
So my experience starts by checking in and not having the room I reserved. So the next day I had to sit around and wait for a room to become available. The front desk person was rude and not accommodating what so ever. I wasn't expecting  to be upgraded to a presidential suite, but I was expecting something. We use Marriott exclusively and I get upset when these front desk people just don't give a S**t.

The other thing about this hotel is the location. For the price you are spending to stay here you could find a much nicer hotel closer to the Quarter.

13/04/14 | Link | Rating: 1.0
72. Wendy B.
Great hotel in NOLA need I say more!  Stay here, it's pretty darn nice.  Not too far from the high energy of the French Quarter without all the noise.  We found cheaper parking about 12 min walk away (sorry not telling you my cheapie NO overnight parking spot)

Bed was a bit too firm for my taste, but it was still a great night's sleep.

22/03/14 | Link | Rating: 5.0
73. Keson N.
I stayed at this hotel last year for my first time in New Orleans and I love it!

So I decided to book here again last week when I came back and everything was again perfect!

The staffs are friendly and helpful and the rooms are clean and comfy..  I love the rooftop pool and jacuzzi.  The gym is high tech and they even have a steamed room.  The location is perfect because it far enough enough from the chaotic French quarter but close enough to walk.

I will book here again next time.

17/01/14 | Link | Rating: 5.0
74. Paul H.
For reference: I paid $198 for two nights here.

Decor: 5/5
-fast elevators, lovely lobby

Service: 4/5
-no free wifi in hotel rooms, only in the lobby and business center
-free bottled water at the front desk
-rooftop pool closes at 11pm
-room service were super nice

Fitness Room: 4/5
-fitness room is 24/7 and sports a steam room. This is one of the better equipped fitness rooms that I've encountered. There were oranges and chilled hand towels.
-The duo machines were a bit confusing to figure out
-Washrooms have a sauna in each!

Room: 4/5
-extremely comfortable duvet sheets and comforters

Parking: 3/5
-Free after 6pm Sunday until Monday 8am
-Hotel valet is about $30

31/08/13 | Link | Rating: 4.0
75. Anna M.
Great service & nice, large rooms. Everyone was helpful, good for large groups & corporate groups with events - but, construction during the day (new restaurant opening February 2015, week after our stay) and only 1 of 2 elevators worked.

18/01/15 | Link | Rating: 5.0
76. Dylan F.
Small rooms.
The ac vent didn't face the bed.
There was a giant sticker of a chandelier above the bed.
I will not be going back anytime soon.
Just feels cheap and run down.

01/09/14 | Link | Rating: 2.0
77. Art C.
Stayed here on a short business trip January 2015. The hotel was undergoing some renovations of the bar and restaurant, so the lobby area was noisy, but I do not expect that will be a problem once the work is done. The staff was extremely helpful, and the room on the second floor was VERY  large and well appointed. They have a nice gym on the fifth floor, and a rooftop pool.

Location is not extremely close to the Quarter, but a brisk 10 minute walk gets you there. If you are there on business, or for court appearances, it is very close to the federal courthouse and the business district, The Riverwalk outlet center, and the Harrahs casino.

There are a couple of nice restaurants very close by. A couple of blocks from the World War II museum. I would certainly stay there again.

29/01/15 | Link | Rating: 4.0
78. Michael C.
Checked in on Christmas day and found the staff to be amazing despite needing to be working on the holiday. Everyone from the valet attendants to housekeeping were professional and of the highest ability.

The location is outstanding and although it is considered the CBD, the walk to Jackson Square and the French Quarter took 13 minutes.

Dining options abound with several choices of varying price within two blocks.

I have never been to a hotel gym before that was so heavily used, and although the equipment was not the best, all the machines worked and the variety of them included multiple options for cardio and strength exercises. Inside the gym was also a steam room.

For art lover's several showing were available inside the hotel , along with private galleries.

The only negative is that the valet parking price was $34 was A.)High and B.) Not necessary. Ample parking was available all around the hotel. (We did use it for convenience on our last night however.)

02/01/14 | Link | Rating: 5.0
79. Wendi G.
This is a great hotel and wonderful place to stay if you are visiting New Orleans for more than just Bourbon Street. The location is perfect since you are close to everything but this street is quiet so you can get a good night's rest.  There are a couple restaurants and bars right in the neighborhood so you don't have to go far if you are looking for a quick bite or adult beverage. They also have a very nice restaurant/bar in the hotel.

Of course there is the beautiful Dale Chihuly art. It is stunning and welcomes you to the hotel. The rooms are nice, comfortable and clean. The staff is wonderful, friendly and helpful. We hosted a large meeting here in January 2014 and the team was outstanding. They anticipated our every need and the two dinner receptions were fabulous. I can't complain about anything that happened during our meeting and the cost was very reasonable for a location and hotel of this caliber.

14/01/14 | Link | Rating: 4.0
80. Jeremy H.
I habe not stayed at the hotel but in review of the bar area in the front for white linen night and arts for the arts event. The bar is very nice and staff friendly. We sampled some food which was all delicious, but I cannot remember exactly what we had. Weekly drink specials listed inside.

25/08/14 | Link | Rating: 4.0
81. Stefanie F.
House cleaning service was horrible, hotel room phone didn't work (couldn't call room service), house cleaning didn't exchange our towels after we requested them to be changed, ac vent always blew cold air (not good for 30 degree weather), took over an hour to get our breakfast (had to go downstairs and order it since phone didn't work) - NOT COMING BACK.

The only thing cool was the artwork that was hanging in the lobby.

18/02/15 | Link | Rating: 2.0
82. Stephanie M.
The parking situation sucked, but other than that, no complaints. I loved the brick walls & large windows in the room. It was easy to make a reservation pretty last minute. Check in/our was easy breezy. It was also decently priced. I also liked how close it was to everything. I was pleased.

16/09/14 | Link | Rating: 4.0
83. Jeremy D.
Great location.  Amenities closed.  No bar, restaurant, or cafe open.  No discount for lack of services.

07/03/15 | Link | Rating: 3.0
84. Justine L.
Great hotel in the arts district of New Orleans. It's far enough where you're not in the noisy, drunk area of the French Quarter, yet an easy enough walk to get there (10 minutes). The lobby is beautiful and has beautiful artwork (Italian glass). What's more? They have Aveda toiletries - woo hoo! The customer service was great, and the valet guys had the best input on food recommendations. It's right across from two bars which serve really good food (crawfish boil on Friday night!).

That said, there are a few bad aspects, which makes it really closer to a 3.5 star (not an option with Yelp!). Our safe was broken and we had to call someone up to fix it THREE times (which was frustrating as we didn't realize it was broken until we're rushing out the door). Also, while the hotel is relatively clean, there were big old stains on the carpet (2nd floor) which were disgusting. The was a used toothpick on the stairs for the full 3 days we were there - can someone pick this up? Gross! Sounds picky, but makes me worried that the cleaning as not as stellar as what one would expect for the price of the hotel.

One other bad aspect? The bartender that we had serving us for 2 nights in a row was a jerk - delivered terrible customer service, and we didn't go there again for drinks or food. Meh on him.

But Aveda toiletries. That makes up for a lot, IMO!

15/05/14 | Link | Rating: 4.0
85. Tiffany D.
I want to take home their bed + bedding. I usually don't sleep very well in strange places but this hotel's bed is an Ambien in bed form. The sheets felt great and there were so many pillows to choose from.

There's a pretty nice pool with a decent sized hot tub. The view is ok but it's a nice feeling being on a roof top. There are plenty of towels so don't worry about bringing some from your room.

I liked the gym a lot. There were a bunch of equipment to choose from. It took a little bit to get used to the duo machines but they're not impossible to use. I also liked how they kept fruit in the gym. I grabbed some for breakfast. There's a sauna in each of the locker rooms. I guess that's good for self conscious people.

Overall, this is a beautiful hotel (check out the interesting art work in the lobby) - I just wish parking was complimentary. It is in a very convenient location- we were able to walk to a few restaurants.

04/06/14 | Link | Rating: 4.0
86. Nyree D.
Loved this hotel.  

I stayed for 4 days with my twin sons.  It was clean, quiet, close to all the sights and everyone we encountered was very helpful.

This hotel is beautifully decorated, it features a nice inside courtyard with atrium and there is art work throughout---it isn't rundown and beat up like many of the other hotels.  They have done a great job keeping this establishment in great shape.

We had no issue with street noise and we stayed on the second floor, on the Girod street side.  Housekeeping did a great job freshening/cleaning the room everyday and my son's loved the rooftop pool each evening.  They also have a very nice fitness room as well, and all the equipment was up to date and functioning and CLEAN.

We didn't dine in the hotel bar/restaurant, but it looked very good and there was often great aromas wafting into the common area when we walked by.

I brought my own mi-fi hotspot so I can't attest to the internet

There's lots of things to do near the hotel that aren't the standard French Quarter sights.  So, be sure to check them out.  We enjoyed going to Fulton Alley one night during Happy Hour for some great family bowling and across the street there's BARCADIA which has loads of old school 80's video games and other cool games for patrons.

I highly recommend this location for families and singles!

25/08/14 | Link | Rating: 5.0
87. Marielle S.
So, this isn't so much a review of the hotel itself, as it is a review of the bar area. I'm not sure if there's a separate listing.

I stopped in here for "Art for the Arts' which is a weekly showing of the work of local artists. This week, my friend was having a showing here so I decided to check it out. The bar area is nice and spacious has a nice retro/mod kind of feel. There is a happy hour from noon-7 and there are drink specials during "Art for the Arts", so it won't be hard to get something you like for a good price.

They also have food specials. We decided to munch on an order of mussels in a cream sauce and shrimp and crawfish beignets. The mussels were small, but good. The beignets were really doughy, but my boyfriend had the bright idea to soak them in the mussels' cream sauce. They soaked up all of the sauce and that made them DELICIOUS. We were seriously tempted to suggest that they serve the beignets in that sauce because it improved the dish immensely.

This is a great spot for a happy hour when you are looking to spend some time in a nice place.

12/05/14 | Link | Rating: 5.0
88. S D.
The hotel is located in the Warehouse District, so you're not in the middle of the hussle and bustle of Bourbon Street.  A 10 minute walk to the Riverfront street car off Julia, 10 minute walk to the St. Charles street car, and a few blocks away from Harrah's. The hotel is nice and quaint and I enjoyed my stay very much.  

My encounters with the employees (front desk, valet, etc) here were pleasant.  There are only 5 floors in the hotel so there isn't too many people coming in and out. The top floor has a 24 hour gym and a small pool open from 6am-11pm.  The pool is outdoor so you get a view of the NOLA skyline.

The room was clean and had the basics you need for your trip.  The shampoo and soap they give you are Aveda products so that's really nice.  I had a single bed room so I was a little saddened that the pillows were meant for a full/queen sized bed.

16/12/14 | Link | Rating: 4.0
89. Priscell E.
This hotel gets 5 stars for the awesome location and service. We checked in and received complementary WiFi because we're rewards members. The associate was professional, she even arranged a late check out. No one ever wants to leave New Orleans! The room was a nice size. The decor was contemporary, and chic. We even had a view. Shower pressure and water temperature were A-1! Be careful, the water gets really hot. No need for knocking just ring the door bell! HA! I love it. Can't forget about the roof top pool, the view is beautiful. The best part about having a room here is the location. You can stand on the sidewalk and see action in both directions. Great location, nice room!

27/04/15 | Link | Rating: 5.0
90. O G.
A decent hotel near the Vieux Carré and in the up and coming Warehouse District. And with a brand new bar and restaurant just opened in the lobby it makes for a convenient start or end to your day. Plus the Coffee and Beignet Co. breakfast annex to the side has some tasty pastries and snacks as well as some of the best beignet in Nola, without the lines.

The rooms are adequate for anyone's needs, good sized with a fridge and safe included. A rooftop pool and small gym make a morning workout relatively easy, probably necessary after the excesses the city is known for. Wifi was not included in the room so we had to go to the lobby to use the guest access. Our room overlooked the lobby from the 4th floor and on the 2nd day I discovered that the wifi signal was strong enough to reach there.

We booked on one of the big online travel websites so also got a good deal for the stay. Initially wanting to stay in the Vieux Carré, we did not find the rooms we needed,  and settled, we thought, on this hotel outside the demarcation. But it turned out to be a blessing in disguise as that area is a horrible place to stay unless you want to be in congested streets and around inebriated guest 24/7. Here taxis are quick to find, with speedy route access to other parts of the city and nearby trolley car accessibility much easier as well. Added bonus was that Rouses Market was an 8 minute walk away - the Nola equivalent of Whole Foods with far better prices and full of local products.

I'll be back.

20/04/15 | Link | Rating: 4.0
91. Miles C.
Our terrible service began when we arrived, they switched our room from a king to two doubles. They could have put us in a single but they did not want to put us in a nicer room to make amends for their mistake in giving away our room. Instead they put us facing the main lobby over the main stair case. The service staff was rude. We stayed here for 2 nights in a dimly lit dingy room.
This hotel was a poor introduction to a beautiful city. The restaurant was poor, the service was atrocious. Would never stay again. The only bright spots were the rooftop pool and the coffee shop.
Would never recommend
Hotel staff was still cleaning our room at 5pm
Poor location
Would not order us a cab.

09/05/15 | Link | Rating: 1.0
92. Richard S.
It's walking distance to the parade routes.
Plenty of bars and restaurants so you can avoid the quarter.
Clean large rooms.
Welcome gift of water and snack. (water was a god send in am).
Friendly and knowledgeable staff.

19/02/15 | Link | Rating: 5.0