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The Roosevelt New Orleans in New Orleans, LA

The Roosevelt New Orleans in New Orleans, LA

Specialties

The Roosevelt New Orleans is a luxury hotel offering an incomparable combination of Southern hospitality, world-class service and unbeatable location. This New Orleans luxury hotel specializes in destination dining and a world class spa.

History

Established in 1893.

When the then 116-year-old hotel reopened in 2009, it had not been seen by the public eye since Hurricane Katrina hit the Louisiana coast and devastated New Orleans in August 2005. In the $170 million renovation, the goal was to celebrate the history of the building, find the beauty of details that were covered throughout the years, bringing back some real grandeur to the hotel.

Even the name Roosevelt is a resurrection of the past. An icon in the local community for decades.

In 1893, the property opened as The Grunewald hotel. It became The Roosevelt in 1923. Fairmont Hotels and Resorts acquired it in 1965. In 2007, Natchitoches-based Dimension Development Co. bought the property and named it The Roosevelt New Orleans, where it will be managed by Hilton Hotels Corp. under their Waldorf Astoria brand flag.

 

Company Info:

Rating: 4.20

Address: 130 Roosevelt Way, New Orleans, LA, 70112
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in New Orleans, LA

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Comments (188):

1. Shane G.
Awful service. When we checked in, the room was still dirty from the previous guest. It then took multiple tries to get the hotel to resolve it. There are enough other hotels in the area to choose from; don't choose this.

19/03/11 | Link | Rating: 1.0
2. Ashley M.
I so my wife and I wanted to give this hotel a 5 star we really did. The service was friendly at check in and the foyer is breathtaking. Once in the room we were again delighted, very, very nice. So why only 4 stars?

The Nitpicking
- So the room safe was already locked when we got in there
- There were notepads in the room, but no pens
- Only one robe available initially, and that had dirty marks on it
- Room service only turned down one side of the bed the first night with only one chocolate.

Now yes these are minor items and they were all immediately addressed as soon as they were reported, but ya know, this is a Waldorf Collection hotel and I shouldn't have to. But honestly I was prepared to ignore all this as new hotel teething troubles. So what put me off 5 stars?

The bad
Now this situation can be avoided but it happened so I am going to tell you about it. My wife and I ordered the Bed and Breakfast package and were given our vouchers for breakfast at check in and informed they were worth $14. Ok I thought nothing of it until the next morning when we went to use them. We were quickly seated and the service was excellent, we were asked if we wanted coffee and orange juice which we said yes to and we were given time to look at the menu while that was happening. Now the cheapest thing on the menu was $6 for carrot juice, $8 for oatmeal and everything else was around the $14 mark with some rich dishes over $20, ok so this was why there was a limit. Plenty to choose from for $14 and I didn't want to super rich eggs Benedict so all was good, I had french toast and my wife had fritada. And then we got the bill, yes the food was covered but the coffee and orange juice ran us $15. OUCH! Now its not the money, its the principle that got me, I booked bed and breakfast, but unless we were going to stick to oatmeal and coffee we was going to have to pay extra. That's just so wrong, I felt nickle and dimed. In fact the next day we went out for an early breakfast and then came back for coffee and toast on the vouchers just to use them. I also checked out the coffee bar at the other end of the hotel and a large latte was under $4 and a stack of tasty pastries was available too. In fact it was surprisingly reasonable for a hotel coffee shop.

So if you stay here take my advice and don't buy the Bed and Breakfast package. There is an Ihop across the road and a McDonald's a little further down, and a short walk will bring you to a whole bunch of other choices, not to mention the hotel coffee shop being worth a look.

Now I do want to end on a positive so here are the plus point:
- Perfect location, across the road from Bourbon Street so close enough to be right there, but far enough away from the craziness and noise.
- Chef Besh restaurant Dominica on the premises, we actually went to August which is about 20 mins steady walk with a woman in heels :) but I was hearing good things about the restaurant.
- Fantastic Hilton fluffy king size bed
- Multiple nozzle shower
- Enthusiastic and friendly service by hotel staff
- Very nice pool area

So all in all this is where I would choose to stay again, the room rates are reasonable given the location and status, and ok I get Hilton Honours points too. :)

Highly recommended, just be ready for a few minor room prep miss steps and avoid the bed and breakfast package.

06/09/09 | Link | Rating: 4.0
3. Cynthia A.
I really want to give this hotel five stars. It should be five stars, but the only downside is the location. It's only a block and a half from the Quarter, but being so far north, the area can get a little sketchy at night. Everything inside the hotel, from the service to the rooms, is impeccable. If you don't mind small rooms you'll be fine. If you want a normal size room, you'll feel cramped here. This is probably the most beautiful hotel lobby I've ever seen....so posh.

17/09/09 | Link | Rating: 4.0
4. vicente f.
Great for the money. Everything is new was a lot nicer than the W and it was the same price. Gym had all new gear.

09/03/10 | Link | Rating: 4.0
5. Anthony I.
very hip in an old school sort of way. go to their italian restuarant for happy hour...half off AMAZING pizzas.

16/09/11 | Link | Rating: 5.0
6. scott s.
close to five stars, but just not quite.

the roosevelt is conveniently located on a quiet block just steps from canal street and the adjoining french quarter.  you will be dazzled by the glare of the chandeliers when you walk in!  the doorman and front desk staff were very courteous (and speedy!), and i was whisked in moments up to my room.

things i enjoyed about the roosevelt:  linens were top notch (including the bath robe, which seriously felt like whatever "bliss" would feel like if it were a tangible thing).  The king-sized bed was of Goldilocks perfection (it was juuuuuuuuuuust right!) with great sheets and pillows.  Toiletries were great and came in fun little bottles (I soooooo loathe the soap dispenser attached to the wall!).  Large screen HDTV.  Good wireless, fast with a strong signal.  The public areas of the hotel are very impressive.  A contact here in New Orleans told me that it's all original -- the Hilton group pretty much scrubbed every square inch of tile and polished every centimeter of wood (all of which dates to decades ago) in order to restore the hotel to its original beauty.  You will not be disappointed.

Things I didn't like (and the reason I just can't bring myself to give them five stars): I needed a knife and fork to eat a mango I bought at a supermarket (yes, I'm a freak -- gotta get my fruits and veggies, even when I travel) and I was told (politely) that it would cost $10 for them to bring it to me.  I explained that I didn't need any food (I had some!) and I just wanted the cutlery.  They said yep, we get it, ten bucks.  Ru kidding me???  I promptly exited the hotel, walked to the PJs coffee shop one block away, took plastic forks and knives, and came back and enjoyed my mango.  

Second gripe: thirteen dollars for the wireless in the room.  I just can't figure out why hotels at this end of the spectrum insist on charging for wirelss when I get free internet at places like the Days Inn.  I'm sure some hotelier would be able to explain to me that the $13 internet charge is helping to subisidize the overall room cost so that they don't have to raise rates blah blah blah.  All I know is, it sticks in my craw.

Final gripe: the room was pretty small and it was laid out kind of weird.  You walk in and immediately to your left is a door to the bathroom, and immediately to your right is the closet.  The door to the room and the door to the bathroom/closet open in opposite directions, which means that the bathroom/closet doors and the door to the room can (and do) crash into each other when opened simultaneously.  If they simply added barn doors to the closet/bathroom, this would avoid the problem, but I'm not an architect nor am I an interior designer, so I don't know if it's feasible.  All I know is that if two people are staying in the room, chances are very good you're gonna have crashing doors.

The positives to the Roosevelt far outweigh the negatives, and I seriously would give it five stars if it weren't for these minor things.  Overall though, a great stay.  I highly recommend checking it out if you're in New Orleans.

23/02/10 | Link | Rating: 4.0
7. A L.
Pure excitement and enjoyment.  LA residence receive a local discount! Definitely recommend staying here!

20/07/10 | Link | Rating: 5.0
8. Carolyn D.
Great location, nice bed, friendly staff.  The room was small and a bit overdone, but otherwise very nice.  Great fitness center and the shower was frickin' amazing with two body sprays along with the overhead shower head!

18/03/10 | Link | Rating: 4.0
9. David L.
Great atmosphere and location.

28/07/10 | Link | Rating: 4.0
10. Julie B.
I want to start by saying it seemed like I stayed at the Roosevelt during a really busy weekend.  The Saints were playing the Giants, and it meant the hotel was booked.  That said, for a hotel at this end of the spectrum, I would have expected MUCH better service.  I guess part of the disappointment was I really, really, really wanted to like this hotel.  

First of all, we tried to check-in at 11 am, which is understandably early for check-in.  They said today's rooms were not ready yet, but check-in was at 3 pm, and they could call us before then if rooms opened up early.  We were going on a full day swamp tour, so we said we'd be back in the evening.  When we got back to the hotel at 5 pm, the woman at the front desk said a room was not available yet.  I told her that was going to be a problem since we had dinner reservations, we were told our room would be ready by 3 pm, and we still needed to clean up before dinner.  The reservationist seemed really flustered, and ran into the back office, and popped back out saying she magically had a room for us.  Slight altercation, but no real problem with the way that exchange went down.  

Once we got up to the room, however, there were no towels.  Since the main goal of checking into the room was to shower before dinner after spending the day at the swamp, towels were a necessary part of the equation.  I called the guest relations number and asked for towels, which they said would be delivered right away.  Thirty minutes later, and I tried calling again stressing we were trying to make dinner reservations, and needed to shower.  They apologized, and said the towels were on the way.  After an hour, and starting to feel the time pressure from our reservation, we gave up and showered using hand towels.  Kind of awkward, but whatever.  Honestly, even that would have been forgivable.  Then, on our way to dinner, we stopped by the front desk, explained we had called for towels twice and didn't get them, and the receptionist apologized and said they would send them to the room while we were at dinner.  We got back and not only didn't get the towels that night, but I had to call again the next day in the afternoon, and explain it was the fourth time I was asking for towels.  Seriously?

I will give them a star for the lovely Sazerac Bar.  The gin fizz was delicious, and I liked the ambience in the bar when it wasn't crowded.  I am giving them a star for the shower, which other reviewers have accurately said is pretty phenomenal.  However, while I want to give them another star because it's in New Orleans, and I truly want to give them another chance, the fact that I had to ask for the same request four times at a hotel of this caliber is pretty unforgivable.  

Finally, they say they have a spa on their website, however, when I tried to call the spa, I found out they aren't open yet, and it's still being renovated.  Ok, then maybe you should let your customers know it is under construction.  Ugh.  Misleading.  I happily checked out, and went over to the spa at the Ritz Carlton, which was less than a block away.

20/10/09 | Link | Rating: 2.0
11. Jon S.
We were honeymooning, so we got a luxury suite. My wife claims it was bigger than our house. It certainly had more TVs.

In addition to our awesome room, the staff is excellently trained and very knowledgeable about the area. The concierge spent 20 minutes with me going over a 5-day plan for restaurants and entertainment, and the front desk spent just as long finding me an answer when I wandered in after a Zephyrs game asking where to get a strawberry malt at 11 pm.

My only nitpick with the service is that I got a free overnight shoe polish and they only polished the black half of my shoes. I called to ask why they didn't polish the white half and they just didn't know how. They actually asked me if it was ok to use natural polish on them, which is squarely in the category of things it is not my job to know. So I was rocking some half-polished shoes until I got the next hotel, where they know how to polish them some geeky shoes.

As for value, I was surprisingly serene about dropping almost 2 grand on 5 nights in a hotel. We had a romance package, so we got a free bottle of sparkling wine when we showed up, and free breakfast in our room or the Sazerac restaurant every morning. (Turns out it's actually better in the restaurant because they give you more options, all of which are delicious.) However, they do nickel and dime you for stupid things. Parking was $40/night plus tax(!) when there's a parking garage 100 feet away for $20/day including tax. Internet was $12.95/day. Both of those things should be free when you're paying hundreds of dollars a night for your room. (For instance, compare that to the Peabody in Memphis where we're paying a lot less to be in a much less palatial room, but on a club floor with free welcome drinks, free snacks three times a day, turn down service that comes with a chocolate covered strawberry, nut clusters, and petit fours instead of a chocolate mint, free valet parking, and free internet.)

I'd give them 4.5 stars if I could just to register the little things, but since it was a beautiful hotel, a lot of fun, and a once in a lifetime experience for us, I'll go with the full 5.

22/08/11 | Link | Rating: 5.0
12. Mark M.
I have stayed in a number of other high-end competitor hotels in the french quarter, but the Roosevelt is far and beyond the best.  No question.  The service, rooms, amentities, etc. are the best in the area.

17/04/12 | Link | Rating: 5.0
13. Luke H.
How rude can one hotel be.
Actually they were very nice in person, but not accommodating at all.
We called  the front desk one Friday evening to see what time the bar closed, and they said 2:00am. Two other guest and I entered the bar at 1:40am for a night cap. There are some other businessmen sitting at the bar with drinks full, but the staff insisted they were closed...in a very rude and embarrassing yell from across the room. We went to the front desk, explained that we just called and they still insisted the bar closed at 2am. We went back to the bar, they said last call is at 1:45am, which by this time it was now exactly 1:45am...but we were first turned away at 1:40am. We went back to complain to the front desk, and they told us to "call in to the manager tomorrow." Yet they couldn't find the manager's business card.... so I settled for the janitor's business card (OK that's a lie, but it wasn't Pat's).    My two friends left town the next morning without the experience...but once I tried the Sazerac here, I realized their $20 saved was $20 not wasted.


We got better service at the Westin, and at least there you have the best river view in town with your drink.

17/03/10 | Link | Rating: 1.0
14. Susan B.
Stunning! My only complaint is that there are no coffee makers in the rooms. My room was big enough for a family and I felt guilty staying in it alone. Great beds, great bath (after I had engineering tighten the toliet seat!) HD flat screen TV, mini bar, wireless internet, and QUIET!

17/11/10 | Link | Rating: 5.0
15. Claude C.
Went here in September for a LARP convention and loved the place.  Granted I didn't eat in the hotel at all when their prices are insane and you're in the heart of NOLA.  Why stay inside when there's cajun food and good booze all over the place.  Definitely worth the money if you ever get the chance.

20/11/10 | Link | Rating: 5.0
16. Amanda J.
This is a beautiful hotel.  We used reward certificates for our stay so I can't really comment on the rates for the hotel.  We checked in and since I am a Hilton Diamond member I am eligble for room upgrades.  The guy at check in apologized that he couldn't upgrade us (they were very full, had 7 weddings that weekend, and it was memorial day weekend after all) but he did offer us a free movie in our room and gave us 6 free drink coupons for the Sazerac bar in the hotel (there were three of us in our party).  When we got up to our room (also equally beautiful) something was missing.  We were there celebrating my birthday and my friends had arranged for a bottle of champagne to be waiting in the room for us when we checked in.  It wasn't there!  Apparently it had been promised that there would be no problems with this.  Well, the jig was up and we had to call down to the front desk and request it.  It took a long time for them to bring it up so we were kinda just waiting around for it.  When it got there, they only gave us two glasses although we had asked for three.  So we had to wait again for the other glass.  That was kind of annoying right upon check in.  If you read some other reviews, they mention that the shower has something like five shower heads, our room did not have this but we were in a standard double room so this must be only in the better rooms.  There was a flat screen tv in the bathroom!  We were also able to visit the rooftop pool which was great!  They have a nice bar set up there as well.  The pool and hot tub could be bigger as there is a ton of empty space up there.  But there were plenty of chairs/towels to go around.  There were a lot of kids there of course and I have never understood why parents allow kids to play in the hot tub when there are adults enjoying it.  but that is a review for a different website!  the concierge was great and so helpful.  We went to them for suggestions on every dinner and lunch and really enjoyed their suggestions!  They even mapped it out for us and showed us how we could walk there.  We had breakfast in the restaurant which was a little pricey but a great brunch.  I would say order off the menu and skip the buffet (buffet was $18 and my egg plate was $14).  The choices on the menu were so much better and not nearly as much as the buffet.  we kind of lost our server at several points (she would just simply disappear) but other servers were on hand to help us.  Basically, we had a great stay here and I would definitely visit this hotel again.  I really think the fact that they were so full on a holiday weekend had something to do with the service not being so great, I doubt it is normally like this.

02/06/10 | Link | Rating: 4.0
17. Donna D.
but skip the sunday jazz brunch unless you just want to see James Rivers - he was fantastic.  the food was not bad just not worth the price.  Hotel is awesome however and Sazerac bartenders are the best!

25/05/12 | Link | Rating: 5.0
18. Audrey B.
I really liked this hotel. Not only did I get a great rate online (pay upfront for a hefty discount), but the place is a fantastic historic hotel with modern amenities. The lobby reminded me a bit of Versailles - the chandeliers are a little over the top, and I'm not sure whether they are original or some gaudy Hilton touch - but the place has some cool history. Supposedly it is the birthplace of the sazerac, and there is a Sazerac Bar there. There's also a good restaurant downstairs. Our room was very nice, very quiet and had a decent view of the French Quarter. Overall, it was a great stay and the location was close to the French Quarter without actually being in it.

21/04/10 | Link | Rating: 4.0
19. Donnie C.
The best hotel in New Orleans! Stayed here this past weekend for 3 nights. Upon check-in the room was upgraded to a suite. Comfortable bed, large living area and a 42-inch flat panel TV in each room. The bathroom did not have a tub, but a walk in shower with a small mounted TV. The Sazerac Bar & Restaurant were excellent in service and food. Everybody was professional in every way possible from check-in to the maid cleaning the rooms.

04/01/11 | Link | Rating: 5.0
20. Eddie W.
Great hotel, had a King suite for my wife and I.  I had forgotten some items in my room and they were nice enough to mail them to me.  The pool area is really nice with cabanna's for rental.

27/08/10 | Link | Rating: 4.0
21. Joe C.
Very Very nice...especially if your me.

13/05/11 | Link | Rating: 5.0
22. P.J. B.
This is a really beautiful hotel!  But like many hotels, it's sometimes the little things that make it not outstanding.  Whoever designed this "Lodgenet" thing for the TVs is an idiot!  How difficult is it to have a remote control for a TV that actually works?  The Roosevelt Hotel (and all hotels) should find a vendor that does the TV thing better.  First of all, when you press a button on the remote, it doesn't always work, and when it does work, it takes more than 5 seconds for the channel to actually change.  It's the small things that matter!  Like I said.  Other than that, really nice hotel, very nice room, and incredible lobby.

15/11/11 | Link | Rating: 4.0
23. Jackie R.
5 stars for a 5 star hotel indeed.  I expected nothing less from a Waldrof hotel Checked in here last week, No hassles at all. Front Desk was on point. As a Diamond Member, they hooked it up with a upgraded suite and vouchers for drinks at the bar. Room was absolutely amazing and oh yes there were Salvatore Ferragamo toiletries! Location is right in the middle of the all the action, couple min walk to Bourbon St and all the attractions. Rooftop pool, not really on the rooftop but is a nice spot to grab a drink on the comfy chairs. I guess the only downside of the this hotel is there parking..$40 a night (no joke!) But if you don't mind taking a 5 min walk there is cheaper parking nearby about half the cost.

16/04/12 | Link | Rating: 5.0
24. Jessica R.
The Roosevelt Hotel is a magical place. It's like being transported to another life, one where everyone is fabulously wealthy, steeped in luxury and oozing old world charm. It's got a long, gorgeous atrium/corridor that will take you from Barronne St. to....whatever's on the other side. I've never actually stayed here, but for some reason I've spent a lot of time here and have seen several of the rooms. Most are normal hotel rooms, but the business suites on the second floor are un-freaking-believable. Probably 1000 square feet, two enormous bathrooms, five rooms total. I would've been happy to sleep in the walk-in closet. I now understand why people live in hotels.

17/10/10 | Link | Rating: 5.0
25. Gideon C.
Absolutely beautiful - but the sazerac bar just...I'm disappointed with it.

The Roosevelt Hotel is just an icon of New Orleans history. I'm glad that the Waldorf Astoria picked it up and spent a rumored 125 million dollars to renovate the entire building. The lobby is extremely large with crystal chandeliers, gorgeous woodwork, beautiful artwork - I even saw people walking around in historical costumes (which was extremely cheesy but fun) - the valets wear suits with vests and tophats - it all kind of brings you back to old New Orleans...however -

I'm not particularly thrilled with the murals at the Sazerac bar. There are four large paintings that encompass the bar area (one with blacks picking cotton and carrying bags as one mural had a bunch of white people having fun in Jackson Square) and to me, aren't really appropriate with today's New Orleans. As much as the Roosevelt is a step back in the past - do I really need to be sipping cocktails with images of slavery and racial barriers hovering over me? No, even though I know in the past the Roosevelt Hotel was notorious for racism. I overheard the bartender telling another guest how the murals were worth millions of dollars - couldn't they spent that money on something more appropriate? Going back to old-world style is fine and dandy - but let's stick with what's today also. That's really the only complaint I have and I really wish they would change it.

But reviewing the bar - they have a drink menu with specialties (no duh, the Sazerac, however the drink did not originate from this bar) Ramos Gin Fizz(which I recommend everyone try when they visit New Orleans) with a small wine selection but a large liquor selection. Not speaking with the murals, I wasn't really impressed with the mood of the bar. However with openings things are always rough.

Otherwise - the rooms you can pretty much imagine - old world furniture with today's amenities. The alarm clocks with the ipod hookups were a nice touch, the furniture - again with intricate woodwork and the bed nice and comfy. The amenities are standard - in room safe, mini bar - however there's 24 hour room service that's not too badly overpriced. I was impressed.

A lot of the hotel is still under construction. I'm not sure if John Besh's new Italian restaurant Domenica is open yet - however the cafe adjacent to the bar serves up breakfast, lunch, and dinner - there's a cafe, a wonderful gift shop - the staff was friendly - however some of the Roosevelt is still under construction - they have specials with rooms going for about 140 dollars a night  to make up for it I suppose.

There's also the Guerlain Spa - another high end Spa to go to in New Orleans - however i'm not sure it's open yet, but when it does I'll be sure to visit it and post a review.

So all-in-all wonderful hotel - but let's change those murals at the Sazerac.

09/07/09 | Link | Rating: 4.0
26. Rick P.
Beautiful building with a great location.  The concierge service was awesome!

23/02/12 | Link | Rating: 5.0
27. Monica S.
Good place for a conference. The hotel rooms were a little dark but the beds make up for it. So comfy!

The shower was perfection but if you're not getting hot water tell them asap. We thought perhaps the water heater in the entire hotel wasn't working well, but it turns out the shower itself needed a slight adjustment.

04/02/10 | Link | Rating: 4.0
28. Chris G.
This place is amazing during Christmas time! The decorations inside and out impressed me like no other hotel ever has. I came for a wedding and was treated like a king by every staff member I interacted with. This is a perfect example of you get what you pay for and then some.

06/12/11 | Link | Rating: 5.0
29. Tri D.
This hotel could be so much more.  The grandeur of public areas and rooms are not matched by the staff.  Check-in took way too long with only one person behind the reception desk.  It was rare to get a smile or hello from any of the staff.  The housekeeping staff is probably the worst though, the room was missing towels, notepads, and toiletries when I first arrived.  Even though the hotel only recently reopened the curtains, shower fixture, and iron was broken.  I feel it is up to housekeeping to find and report these issues to maintenance.  

I received a complementary upgrade because of my HH, and the room was huge and very comfortable.  The location is a convenient walk to the quarter, but far enough to avoid the noise and heavy traffic.  Despite the short comings, I would stay here again, at least until the place really starts to follow apart.

06/05/10 | Link | Rating: 3.0
30. M M.
Great location for mardi gras! Close to parade route and to bourbon street but not too close where you can't sleep. King room nice but cozy.

19/02/12 | Link | Rating: 4.0
31. John O.
Friendly check-in, beautiful lobby, well appointed and spacious rooms, great bar - cannot comment on price as we booked it using hilton points.  However, we found the location to be perfect - easy walk to bourbon street and the french quarter but very quiet and peaceful at night.

29/11/11 | Link | Rating: 5.0
32. Ben G.
This hotel was awesome. I realize it is higher-end hotel, so you expect better, but even those were exceeded. The service and customer interaction was just great. They were always very friendly, talkative, and helpful. The room itself was at the same time both spacious and cozy. Very clean overall.
Would definitely come back if in New Orleans again.

16/04/12 | Link | Rating: 5.0
33. Katherine M.
Was lucky enough to stay at the Roosevelt during my last trip to New Orleans.  BEautiful grand hotel with gold and glitz and ornate trimmings.  Rooms are wonderful - roomy and updated with feathery soft pillowy beds, great AC and good heavy curtains that you can pull tight to prevent any light from sneaking in.  The beds are so comfortable that we didn't even wake the people who were sleeping in the room we were assigned the first night of our arrival - despite the fact that we walked in on them (utter strangers), they remained peacefully sleeping while we recovered from shock, scuttled away, and went to ask for a re-assignment.  

the staff is friendly and courteous with the exception of the people in the coffee shot downstairs who are a little rude and slow.    the workout room is well equipped and there are TVs on every piece of equipment which always gets a plus in my book.

The sazerac bar is great and the sazerac is of course fabulous.  for a quick breakfast we enjoyed a coffee from the coffee shop and the deli lox plate with a bagel.  Plenty for two to share if you each get a bagel.  would definitely stay here again as it is a short walk to the French Quarter and yet out of the hustle and bustle and chaos.

18/08/10 | Link | Rating: 4.0
34. Jen L.
I wish I could say that I have stayed at the Roosevelt; instead I'm basing my update on my parents' stay in early September.  My parents are...let's say frugal.  But September 3rd was their 49th wedding anniversary and when they saw a local's special for the month, they were sold. They spent 2 nights at the hotel and couldn't stop raving.  The staff was courteous; the food was good (they ate at Domenica's which opened just for them and at Teddy's Cafe); and they were treated fabulously.

23/11/09 | Link | Rating: 5.0
35. Sophia R.
Beautiful hotel. Excellent service.

02/01/13 | Link | Rating: 5.0
36. Ana C.
This is a Waldorf property and it lives up to the reputation! The hotel is beautiful and rooms have been well-updated. Staff is absolutely impeccable. Upon checking in, the gentleman at the front desk saw that were three of us ladies. He upgraded our room "to give us more space" and still charged us our special group rate that we had. The location is prime and we were able to walk to many shops, restaurants and bars. The little cafe downstairs is great for a snack or coffee and we also enjoyed breakfast one morning at the hotel and it was very good. The staff is extremely helpful and they will tell you all the best places to go, how to get there, when to go, etc. I was sad we were only able to stay two nights! I would love to come back here!

30/12/11 | Link | Rating: 5.0
37. Peter D.
This place is no joke. It felt like i was in a museum or on the set of a 20's gangster movie. Room was huge, public areas were plush. Great service, great beds. I can't say anything bad at all.

Elevators were in short supply though, but that happens with any convention.

I was not impressed with the restaurant, but that can be its own review.

15/11/10 | Link | Rating: 5.0
38. Brad G.
I love this hotel.  I love the history behind the hotel and everything in between.  The staff is excellent and very polite.  The rooms are very spacious and you don't want to get out of that king bed!  The hotel is pretty quiet while in the rooms.  Make sure to go by the Sazerac bar for a Ramos Gin Fiz.  They are delicious!

20/07/11 | Link | Rating: 5.0
39. Johnny D.
I stayed here over the weekend of 01/21/12.  What a beautiful hotel.  This is what a hotel is supposed to be.  I even saw celebrities in the lobby.  Beautiful models walking all over the place, OMG!

The Sazerac was very nice, I had a great "Gibson" and the signature "Sazerac" amazing.

The pool was being renovated which spoiled my Saturday.  I wish the surrounding area was nicer; it was kinda slummy.  Good thing it is close to Bourbon Street.

Top notch customer service.

02/02/12 | Link | Rating: 4.0
40. Keith R.
"I would have done 5 stars if it was not for paying $43 for parking. Other than that this was fantastic. Clean room and we went a week before Christmas and the place looked like the North Pole. We had a 5 year old with us and she was just thrilled. It was great."

15/01/13 | Link | Rating: 4.0
41. Alex B.
Very nice hotel, bed was comfy but to soft for my taste. Nice gym with free wts. Could improve on the room service

15/04/12 | Link | Rating: 4.0
42. Elise B.
Loved staying here!  Beautiful lobby and very nice rooms.  Staff is friendly and welcoming.  We'll definitely be coming back next time we're in New Orleans.

02/08/12 | Link | Rating: 5.0
43. Lu E.
Got to stay here last weekend on our girls trip to New Orleans.  The rooms were nice and the bed was super duper comfy.  Seriously, I melted into the bed and had to pry myself out of it to leave it.

The lobby was gorgeous and it was a pretty good location to get to everything.  The French Quarter was close but not so close that you hear the sounds and smell the smells of Bourbon Street.

I would totally stay here again, and if you have Hilton points, it might be worth a splurge to stay here.

We also went to the Sunday Jazz Brunch.  Unfortunately I was not super impressed with the food or the price, and would have rather just gone elsewhere to get my jazz brunch on.

However, that doesn't have any bearing on the rooms and the service.  That was all good to me.

18/03/11 | Link | Rating: 4.0
44. Julia N.
I love this place. The architecture, the history, the decor, the bars, the 4th floor rooftop swimming pool, I love it all!

Recently went with some friends to the Sazerac Bar, and had a delightful sazerac (i know, cliche) followed by an equally delicious old fashioned. Then up to the pool to cap off a perfect summer day in New Orleans....

19/07/11 | Link | Rating: 4.0
45. amanda b.
Beautiful hotel.  Very fancy.  The room was well-appointed and  comfortable.  Quiet.  Helpful and knowledgeable staff, immaculate lobby. Basically, everything you'd expect from an upscale hotel.  There was a wedding party shooting photos when we arrived.

Heads up- room service prices go up up after like 2am or something.  Most expensive grilled cheese sandwich I never ate.  Ooops.

01/03/11 | Link | Rating: 5.0
46. Jason L.
A quick bit of background . . . usually Lynn and I stay at the International House.  Indeed, I think we've stayed there 6-7 times.  But as time passes, the IHouse has changed and, sadly, for the worse.  And when they were being difficult about our reservation -- that, combined with our friend's recommendation of The Roosevelt . . .  well, let's just say we'll no longer be staying there.

Long time ago, this was The Roosevelt.  Then, eventually, it became The Fairmont New Orleans, but when Katrina hit, the Fairmont said "I quit" and abandoned the hotel.  It was acquired by the Waldorf-Astoria group, who pumped the proverbial "beaucoups bucks" into fixing the damage, renovating the rooms, the famous "Sazerac Bar," the spa and more, and about six months ago (or so), they reopened this hotel as The Roosevelt New Orleans.

The street address is 123 Baronne St. -- a half a block from Canal Street and (across Canal) the French Quarter -- but the cabs drop you off (and pick you up) on O'Keefe.  Yeah, yeah, locals know these streets, but non-locals are much more familiar with the street names in the Quarter.  Baronne turns into Dauphine; Dauphine is one block up from Bourbon St.  Being outside the FQ means it's quiet, there aren't drunken throngs outside your hotel window, and you can relax -- yet everything is still "right there."

We did an "internet upgrade" to a suite, which was larger than the City of Baltimore!  OK, maybe not, but it sure felt as though the living room was in another zip code from the bedroom.  "Spacious" hardly begins to describe it.  The bathroom had two sinks, a clawfoot, free-standing bath tub, in addition to a full shower with three wall-mounted nozzles and a hand-held one.  We had a wet bar and small refrigerator, with a table for two, as well as the proverbial  mini-bar in the living room, with a very comfortable sofa and chairs.  We had three flatscreen TVs (living room, bedroom, and bathroom).  And the super-comfortable king-size bed was deliciously welcoming each and every night.

The reception staff (specific kudos to Claire and Connie) went out of their way to be as helpful as could be, and remembered us by name -- even when we were just walking past the desk, they would say hello to us by name.  The concierge, too, was very helpful.  

OK, so why not five stars?  Why only four?  Well . . .

There are some problems, however.  The biggest one was with the housekeeping staff.  Three times during our six-night stay, I had to call housekeeping to ask them to make up our room -- like, what? they forgot we were staying there?  The minor problems:  one of the light bulbs was burnt out when we checked in (again, IMHO, housekeeping should have noticed that, but . . . ); and I had to get our keys re-programmed once, but that can happen anywhere.

We will definitely be staying at The Roosevelt again.  It's a great hotel, and we are looking forward to our next trip already.  And I presume the housekeeping issues will be dealt with.

I am, indeed, a fan.

14/04/10 | Link | Rating: 4.0
47. A P.
Beautiful hotel. My wife and I visited for a long weekend getaway. We had never been in town before and were skeptical of the hotels location. It is in walking distance of everything, and right on the edge of the French Quarter. Totally worth it and in our opinion a great value for proximity and amenities.  Huge plus is the roof top pool and bar.

06/10/12 | Link | Rating: 5.0
48. Ramona P.
A beautiful hotel with crystal chandelers, mosaic tile, elegantly appointed upholstered furniture, you get the idea.

The rooms a smallish, but they are very pretty.    The ballrooms are grand.   The restaurant-I haven't been in yet, but I have been in the bar, and its pricey, but nice.

03/10/10 | Link | Rating: 4.0
49. Ramon R.
Very nice place. Great food service for meetings, however, the meeting space is like a labyrinth.  Lobby is very elegant. Like every fine hotel, there are no freebies. The place is classy and romantic. Highly recommended for a nice romantic getaway.

10/09/12 | Link | Rating: 5.0
50. Nitza B.
A. W. E. S. O. M. E.

Zero complaints.  This hotel does good justice to the Waldorf Astoria brand.  I am a self-confessed snob of many things, but I am particularly tough on hotels.  That said, I cannot find one bad thing to say about this place.  

This is what hospitality is all about.  Luxury, catering to the needs of the client, and doing it all with a smile.

07/08/11 | Link | Rating: 5.0
51. Katherine R.
I loved this hotel! The architecture is gorgeous inside! The front desk staff was fine. Nothing that wowed me. The breakfast there is pretty good. The only thing that wowed me with the hotel staff was the concierge he knew absolutely everything! I was really happy i stayed here to know how it feels to be at a beautiful hotel,.

04/11/12 | Link | Rating: 4.0
52. Rah B.
Looking to celebrate a special occasion and in possession of credit card points, I recently booked a night at the Roosevelt. The ONLY downside to this plan was that, sadly, singing "big pimpin spending points" as I roamed the hotel didn't inspire nearly the level of satisfaction I hoped.

As other reviewers have noted, the Roosevelt oozes history, and walking the grandiose and ornately-appointed hotel lobby made me long for another era. In fact, I'd take out a second mortgage on my soul for the opportunity to booze with Huey Long at the Roosevelt. We'd spend an afternoon chain smoking and planning the downfall of a political nemesis. Of course, this plan would include provisions to ensure that no one could definitively trace said spectacular political implosion back to Hu (yes, we're on a shortened first name basis). But I digress.

The rooms were impeccably decorated, complete with the amenities you would expect, including a ridiculously comfortable bed and large flat screen TV. I always thought it odd when hotel bathrooms included a phone. I mean, who has extended conversations from a landline in a hotel bathroom?! But after staying at the Roosevelt, I understand. There really is no reason to leave the confines of the bathroom. Oh, and the shower has 4 shower heads! (last two sentences are not related you big perv)

However, my favorite part of the room was not the fancypants stuff, but a large frame with three New Orleans pictures courtesy of the Historical New Orleans Collection. Given the history of the hotel, I thought these pictures were a very nice touch.

Because I only stayed at the Roosevelt for one night, I don't really feel qualified to size up the service, but I didn't have problems during my brief stay.

Tips:

- The rooftop pool, hot tub, and bar are awesome. If this is an amenity you plan to enjoy with any frequency, consider requesting a room on the 4th floor.
- The hotel website lists valet as $40 a night plus tax. There's a pay lot less than a half block away from the hotel entrance for $22 a day.
- Don't miss Domenica (great happy hour) and the Sazerac Bar. If you do, (to quote Julia Roberts in Pretty Woman), big mistake!

09/01/11 | Link | Rating: 5.0
53. Kavi S.
Hilton customer service once again disappoints royally a Diamond member.

I booked 2 nights using points.  When I arrived, was offered a complimentary stay at the Saint since they were oversold.  Read between the lines, they wanted to make money over the weekend rather than give away a room.  Totally understand. Sounded like a great deal so we moved.  It's ok that the Saint is not anywhere near the same caliber as the Roosevelt.  But here is the issue:

I was told the points would be refunded to my account. And here I am 3 weeks later, several emails and calls later, no help and no resolution.  Still missing the 100K points in my account and I've already spent nearly an hour dealing with this issue.

If I wasn't also a loyal member of the Hyatt chain I may not have been as upset. At the Hyatt, weekend, or week day, any and all of my issues have been taking care of by someone competent in less than 24 hrs.  

Guess that is the difference between Hyatts and Hiltons.

20/05/12 | Link | Rating: 1.0
54. Meagan B.
I've stayed here numerous times and it has become my second home. I love the weekend doorman! I will say I cannot comment on the price to room size because I get a corporate rate, but I have noticed the king rooms are small. I like the deluxe queen suites with a sitting area and a huge bathroom with deep tub and vanity area separate from the toilet.  Their are so many little service features that make it nice.  Wall Street journal in the morning, turndown service, fruit and water in the morning and in the gym for runners.  It is nice to have the restaurants like szerac and Dominica, but skip Teddy's cafe. It is overpriced and I've had rude service there.

Overall, it is a New Orleans staple and I will be staying there again.

09/02/13 | Link | Rating: 4.0
55. Tamala P.
We just checked out the Roosevelt in New Orleans which is now our new favorite New Orleans Hotel ! I will start out with the pre-arrival communication with the hotel. Prior to arrival, I received an email from a concierge at the Hotel, by the name of August. The concierge introduced himself, and made it very clear that his job was to serve our needs during our upcoming stay. Thus, I emailed August backing making a few requests such as a sleeper sofa and crib for our suite. I also requested an early check-in, due to the fact that I had planned on staying at another hotel our first night in New Orleans. I noted in my email that we were unable to reserve the Roosevelt suite at the same rate on the first night, and this was why we were not staying at the Roosevelt both nights. August promptly replied to my email, and gratiously offered to reserve the first night at the same rate as the second night for us.

We were already impressed with the Roosevelt prior to arrival and it just kept getting better! Upon arrival, our suite was not quite ready. August arrived at the front desk to personally welcome us and offered us free drinks at the bar to unwind while they finished cleaning the suite. I don't know they timed it so perfectly, but our suite was ready the second we finished our complimentary cocktails. August took us to our suite and the only word I have for the Roosevelt Astoria Suite is WOW! August has upgraded us to the Astoria Suite from the King Suite to insure we would have plenty of room with 3 children. Now, that is thoughtful service my friends! I  would not expect this upgrade each time we visit the Roosevelt by any means, but it showed me how serious the Roosevelt hotel staff were about customer service.

The Roosevelt New Orleans has a fantastic roof top pool that our family thoroughly enjoyed. Having recently stayed at the Royal Sonesta,We appreciated the upscale and family-appropriate environment at the Roosevelt's roof top pool and bar. I have tons of pictures of the roof  top pool at chicfamilytravels.com

We were really sad to leave the comforts of the Roosevelt in New Orleans. August made our last night extra special by leaving us some yummy chocolates and a hand-written letter thanking us for staying at the Roosevelt. Yes, I said "hand written!"

We fell in love with the Roosevelt in New Orleans and we will be back!

Chic Family Travels

13/08/12 | Link | Rating: 5.0
56. Jane D.
Walking through its grand lobby brought me back to the grand era of the old days. I love how they try to preserve the architectural details when they renovated it in 2007. We stayed at the king size suite for a few nights and liked it. While the room is on the larger side compares to other New Orleans hotels we've stayed at, it is also well appointed with the 1920s feel. Some might say it's not modern enough and feels like could be the backdrop of a Stephen King's novel, but we enjoyed the time here away from Bourbon Street's noise. Domenica, a John Besh restaurant within the hotel is a must try.

Clean from bed bugs and... invisible friends...

18/07/11 | Link | Rating: 3.0
57. Dominick Q.
Ok, so I only have two hotel experiences in NoLa: the Royal Sonesta and the Roosevelt. Let's just say it ain't even a competition. The Roosevelt is Mike Tyson to the Sonesta's Michael Spinks.

The feel is old school NoLa authenticity shaken - not stirred - with nuvo-luxury. Beautiful rooms with oversized bathrooms and doubly oversized amenities (bars of soap that would last a week, for example)

When I finally collapsed onto the glorious king sized bed (the details of the evening truncated/eliminated for family consumption) I cursed myself for only allowing 2 hours of "sleep" time before my wakeup call. Seriously, the comfort level of this bed is what legends are made of. This makes the Westin's Heavenly Bed feel like lying on a table of thumb tacks. Forget jazz, I may come back to NoLa just to sleep here.

Can't speak to the service or the dining because I was really only in town for a hot minute...but next time I'm in the mood for some Cajun I'm staying at The Roosevelt.

14/06/11 | Link | Rating: 4.0
58. Son D.
Gorgeous hotel with tons of charming historic details.  VERY conveniently located in the French Quarter with convenience stores around the corner and a short walk to the Bourbon Street.  Bathroom is small if I had to nitpick.  We had a one bedroom suite (with separate living room space), but still, our room came with one sink with very little counter-top space and no tub.  But it is a 100+ year old hotel and they did a beautiful job sprucing up the space, and the pool bar is amazing.  The hotel used to be 2 buildings and later connected, so you have 2 elevators banks on the end of each block.  Staff is very friendly, and the room was clean.  For those who are more environmentally conscious, you can ask them not to change sheets every day.   The room also came with plush bathrobes and sleepers.  There is a Guerlain Spa on the first floor, and you get a discount coupon with your stay.  Unfortunately, I ran out of time, and didn't get a chance to check it out.  Overall, great hotel, and everything was "easy"--a great thing when you just want to take a few days off and relax by the pool side.  I would seriously consider going back to the hotel solely based on the fact that they have a rooftop bar. But I wish they had complimentary internet service (as in, yes, I may be on vacation but still have to check in and send an email or two while I am staying, and I really do NOT want to pay extra money for the 20 min of internet)...I mean, c'mon!

22/09/13 | Link | Rating: 4.0
59. Jim C.
Many aspects to like here.  It is a historic hotel and you can feel it.  Some older hotels feel musty but this one feels up to date and lovely.  I enjoyed the antiques and museum type pieces like a 15 foot high clock from France and a special piano built decades ago and played by a great african american pianist.

The rooms were exquisite with very fine furnishings, comfy beds with goose down comforters and pillows.  Bathrooms were four season quality with lots of marble, rich towels and high quality toilets, showers, etc.  It's only a mild step below a truly exquisite hotel.

26/01/13 | Link | Rating: 4.0
60. David R.
Far below expectations. I had an issue with my room that I called the front desk about 3 times and personally visited the front desk twice before it could finally be taken care of. Obviously some attention to detail in the remodel, but the follow-through has fallen short; catastrophically. Check out other highly rated hotels on Yelp like the Renaissance New Orleans Arts Hotel and the Dauphine Orleans Hotel before stopping by here. After visting either them you will find them well worth the price comparatively.

04/06/13 | Link | Rating: 1.0
61. Chris L.
So far, this has been the best overall hotel experience I've had in my many, many stays in New Orleans.

The hotel is super fancy.  The staff courteous beyond belief.  The valets ALWAYS had my car waiting for me by the time I got to the front door.

The room was swank, without being frou-frou (like my room was at the Ritz).  The bed was very comfortable, but not as plush as the one in the Ritz.

What seals the deal is the shower.  Christ on a cracker, it's awesome.  FOUR showerheads.  That shower was made for fornicating, fellow Yelpers.

The bar looked awesome and was busy every night, but I didn't feel comfortable going in for a drink since I was working down here in jeans and a polo.  Definitely a business casual and up kinda room.

The ONLY negative I have is that my Internet connection was slow enough where I couldn't watch Netflix on high quality (I was getting between 700K & 1000K, but not consistently) and the connection was sketchy my last night.  -1/2 star for that, but I'll round up for the dope ass shower.

10/09/09 | Link | Rating: 5.0
62. Sam A.
I have stayed here on multiple occasions. The location is wonderful. Easy enough to get turned around and head to the Garden District but just steps to the Quarter should you just not be able to help yourself.

This is as good as it gets.

Those that work here are top notch to the last man or woman.

23/05/13 | Link | Rating: 5.0
63. Josy J.
Fine old fashion hotel service with a great staff. Location was great for walking..ok,,,,, hiking(!) to the wonderful shops downtown...brrr though in the cold months!

13/02/13 | Link | Rating: 5.0
64. Johann M.
Prior to moving to New Orleans this summer, I stayed at most of the Hilton Family properties in the CBD.  New Orleans has many Hilton options, including the Roosevelt which is part of their Waldorf Asotria collection.  Most of the travel took place during the last year and I am now trying to catch up and put them on Yelp.

The Roosevelt has a class that evokes a bygone era.  I felt like I was on the set of Chinatown or some other Noir film.  The Sarazanac bar with the nattily attired wait staff was abuzz with activity.

I stayed in a huge suite, which had a half bath just inside the door.  The half bath was so large that you could probably have fit a roll away bed in it.  The finishes in the room were superb, truly the best of everything.  Multi-head shower and flat screen in the bathroom earned big bonus points from me.

As a Hilton Elite member, I have typically received free breakfast and club privileges at their properties.  Roosevelt gave me a certificate for free breakfast in my room (one day) and two drink coupons.  When I called to place my breakfast order, they weren't really sure what was included and wound up with a pot of coffee, an american breakfast, an omelette and a fruit plate.  Without the coupon, it would have been somewhere around $70 including the service charge and included gratuity.  A little pricey for me, so we eschewed that on later days and stuck with the wonderful coffee shop on the main floor.

Service was wonderful, the staff definitely aims to please.

Really, the only drawback is the location, which features "Spas" across the street from both entrances.  By "spas," I mean the massage parlors that are frequently referred to as "rub and tugs" or place with "happy endings."

23/11/09 | Link | Rating: 4.0
65. Lyn P.
I was happy to hear that Hilton bought this property and restored it - the classic charm of the Roosevelt fits right into their Waldorf-Astoria brand. The rooms, of course, are luxurious - super comfortable beds, really nice furniture and bathroom fixtures, flat screen tv (and one in the bathroom!), high end toiletries. Also a given was the top notch service they provide - everyone from the bell staff to housekeeping are super helpful and friendly.

The location is on the other side of Canal in the CBD, but close enough to all the action of the French Quarter. The entrance on Baronne is sketchier than the entrance on University, but I did feel safe regardless since it's not that far down the block and there is a 24 hr Walgreens on the corner, so it wasn't that bad.

As far as on site amenities, I loved that Domenica (John Besh's Italian themed venture) and the Sazerac are in the hotel. Both are spots I would hit if I wasn't staying here, there were an extra bonus to my already wonderful stay.

I can't quite give up 5 stars - mostly because of the location and some other minor items that I won't detail here. I would definitely stay here again - very possible that I'd give up another star if I had another excellent experience.

22/02/10 | Link | Rating: 4.0
66. Jason K.
The hotel was well located, and the rooms were nice.  The only major issue is WE WERE ROBBED!

We had 4 iPads stolen from our two adjoining hotel rooms - the thieves even searched our rooms for all the iPad chargers which were also taken.

We believe IT WAS MOST LIKELY SOMEONE IN HOUSEKEEPING as a) security said they accessed the room with a keycard, b) 3 laptops were NOT taken (mine was sitting next to my ipad), and c) it seemed our bags were untouched.  This lead us to believe housekeeping had seen the ipads when they cleaned the room earlier in the day.

The kicker is the manager said the hotel is not responsible for any lost or stolen items, and did nothing except offer to comp our rooms.

After having spent weekends at the Ojai Valley Inn and the Estancia La Jolla the previous month, both very high end hotels, it's evident that good service is easy to come by.  It's only when the hotel staff/management is truly tested in the case of something like theft where one can actually see how well the hotel is, or is not operated.

I will never stay at this hotel again. We were not only was upset our things were taken, but the incident occurred after 9pm when we very well could have been in our rooms.  Sure, a nice view and clean room are important, but what about your safety?  We could have been in the room at that hour.

Combined with the nonchalant attitude of management, which only leads me to believe stuff like this happens all the time, how about making an effort to keep us customers?

10/09/12 | Link | Rating: 1.0
67. Brian D.
Amazing architecture - check.

Impeccable service - check.

Turn down service - check.

Chocolate mints on the pillow - check.

Real-live person on the wake up call (not a recording) - check.

This is what hotels should be, but aren't any more. Genuinely friendly, amazing staff that will do anything to make you stay a memorable experience.  I've been to the Waldorf Astoria in NYC, and I think I prefer this one.

04/10/11 | Link | Rating: 5.0
68. Lan D.
I have never stayed here - I probably couldn't afford it. But I work near here and during Christmas time one of my favorite things to do is to walk through their lobby during my lunch break. You wouldn't know it from the street, but inside they have their lobby decked out in a way that would put any Grinch in the holiday spirit. Also, around lunch they have school kids come and sing carols. Completely adorable. Any hotel that does such things is tops in my book.

14/12/11 | Link | Rating: 5.0
69. L T.
Truly a perfect place to spend a special occasion - we stayed in a suite to celebrate our wedding anniversary, and I couldn't have asked for a better experience.

For one thing, the location is absolutely perfect: right in the French Quarter, but in a secluded enough spot to avoid the noise and chaos. I've also never seen a more lavish and beautiful hotel: gilt columns, marble, mosaic tiled floors, vaulted ceilings, etc. The suites are just as lavishly appointed.

21/03/11 | Link | Rating: 5.0
70. Jaime B.
Not impressed. Not pleased. My husband and I stayed here a few weeks ago after attending his company Christmas party in the Blue Room at the Roosevelt. Over $400 for one night in the smallest hotel room I've ever stayed in! It was clean and charming, but tiny. Cost did not match quality. The famous lobby was beautifully decorated for the season and was quite nice to take in. Staff was courteous, but had excuses for our complaints. Over $40/night for parking! We had a voucher for free parking because of the Christmas party, but as it turns out, if you stay the night, you pay for parking! Perplexing. If you come for a party and are not spending a dime of your own money, free parking. But if you come for party, then patronize the bar and hotel afterwards, you must pay to park! Also, Sazerac double-charged my husband's card on a round of drinks, and he emailed the hotel, but no response. I think management needs improvements bigtime. A hotel's bread and butter are happy, repeat guests who spread the word. I cannot endorse this one.

04/01/14 | Link | Rating: 2.0
71. Big M.
We always stay here..  My wife and I love the hotel.  One time we stayed there for a Saints vs Steelers game.  Much to our surprise our NFL team, the Pittsburgh Steelers were staying in the same hotel!  That was a great surprise to meet some of our players!  

Only thing to say negative...$19.99 per day for wireless!  Really!  After what we spend on the room and parking, $19.99 per day for wireless?

Beautiful hotel with great service...

25/07/13 | Link | Rating: 5.0
72. Lisa M.
It doesn't get any better than this!  Stayed here for 5 days in March.  Did not want to leave!  The service was impeccable.  The rooms were big and the beds were so comfortable, I had the best sleep.  There is Domenica, the John Besh restaurant in the lobby that has some of the best lasagna I have ever had, being from NY that is saying a lot!  The concierge was so accommodating they booked us an air boat tour and got us a primo reservation at Emerils restaurant.  The famous Sarzac bar in the lobby was a great place to chill, before you go out to explore the city or upon returning for the evening.  The pool on the 4th floor is spectacular, in the warmer weather, with the colored lights at night...oh la la! The little cafe in the lobby was great for coffee and lighter breakfast.  The Guerlain Spa was very beautiful and a great place to get your zen on.  Staying in the hotel gets you a discount during the week and I had a quenching facial with their luxurious creams.  This was my first time in NOLA, I will not be staying anywhere but here on future visits.  It's proximity to the French Quarter was close enough, and not too far away.  The room service burger was juicy, hot and tasty, the chicken BBQ pizza was a little dry, service was fast.

12/04/13 | Link | Rating: 5.0
73. Blake D.
The Roosevelt is a beautiful, historic hotel, one that I can't recommend more highly. My wife and I stayed here on our honeymoon, and it exceeded our quite high expectations. The staff was great, graciously accommodating our unexpected early arrival, and our room was exactly what we wanted - spacious and thoughtfully laid out.

Domenica is a brilliant restaurant, probably my favorite downtown, and the Sazerac Bar is one of the finest bars in NOLA. Teddy's Cafe provided a solid cup of coffee in the morning, and the rooftop pool and bar proved to be our most relaxing afternoon of the trip.

Only downside I can think of is the $15/night for Internet access, but the rooms are reasonably priced compared to the competition in the Quarter.

26/07/12 | Link | Rating: 5.0
74. Rodeo G.
De-e-e-cent.  Dank place (for the age), great location, and roof top bar gives it the "5th" star.

28/07/12 | Link | Rating: 5.0
75. IYELP U.
READ THIS REVIEW!!!

My partner and I stayed at the Roosevelt from 2/21/13 through 2/24/13.  Unbeknownst to me, my partner had turned my little weekend vacation to her (a Valentine's/anniversary trip) into a SURPRISE PROPOSAL to me.  For the month prior to our trip, she had been in direct communication with one of the Roosevelt concierges (August) to help carry out a surprise proposal in our hotel room.  August helped her in procuring lighting, rose petals, and actually set up the entire room for the proposal while we were out to dinner, even getting permission to work on his day off to do so.  I was so touched by how wonderful August and the entire Roosevelt staff were, as they have played such an important role in one of the most memorable nights of our lives.

As for the hotel itself, the room (August upgraded us to a King Suite) was great! The beds were comfortable, the Ferragamo toiletries were wonderful, and housekeeping did a great job each day.  Each morning we got PJ's coffee from the cafe downstairs, and the staff in the cafe was warm and pleasant.  We even used the gym while we were there.  As far as hotel gyms go, it had a great setup and variety of cardio and weights, so we were able to get a good workout in.

On our last day, we went to happy hour at Domenica, the John Besh restaurant in the hotel.  Domenica had a great happy hour menu and half-priced pizzas, and we had our last little bite there before leaving New Orleans.

03/03/13 | Link | Rating: 5.0
76. Jeremy A.
I got a chance to stay here when I was in town for business. The first impression is this is surely a place that captures old new orleans.

The convention halls were great and the staff was really accommodating to the event and the patrons.

The rooms were big and really really nice with all the amenities you would come to expect. Flat screen 42 inch HDtvs in all standard rooms was awesome.

Bed was really really comfy. I would stay here again for sure.

28/09/10 | Link | Rating: 4.0
77. Ali L.
This is a great hotel with great service. Our room was very large. I went with my mom so we had 2 queen beds...then a little sitting room with additional tv between the bedroom area and the restroom. We are hilton honors members and were able to redeem our points for a free stay. The domenica restaurant has great happy hour and my mom and I were able to eat dinner and drink alcohol for less than 20 dollars total, which is saying a lot in new orleans. The sazerac bar is nice too, as is Teddy's cafe where we had lunch one day. A BEAUTIFUL hotel in "Christmastime", with very tall branches with lights climbing the magnificent columns. After seeing it decorated for Christmas, it was a little sad seeing it in July, just "plain jane". But a beautiful hotel, great service, nice, updated linens and rooms.

14/07/13 | Link | Rating: 5.0
78. Stephen F.
Stayed here for 5 days during the course of a business conference.  Upon arrival, initial impression is that of wowza!  The old fashioned decor and attention to detail is just astounding.  The lobby is so beautifully done with the tiled floors and beautiful chandeliers.  I stood for several minutes just admiring the beautiful and old fashioned Paris Exhibit Clock in the lobby.  Later in the evening one day, I enjoyed the sounds of live music from the piano while drinking coffee in the cafe.  The concierge was very personable and gave great insights when I told him my plans for sightseeing and taking a open top bus tour of the city.  Superficially, the hotel has all the trappings of a 5 star Waldorf Astoria Hotel.  However, upon experiencing a stay in the rooms, I believe you'll be disappointed as even the most run of the mill 3 star hotels, like Best Western, have amenities standard that the Roosevelt lacks.   The rooms are incredibly small.  There is no bath tub.  There not sufficient ventilation in the bath rooms.  The TV remotes do not function properly.  The mini bar is restricted to purchase use only, if you move thing to store personal items you will be charged for the items moved.  There is no coffee.  The wifi... omg, the wifi.  Not only is it not free, it's highway robbery for the exorbitant daily fee!  I live in a city that provides free wifi across the entire city.  Isn't wifi like a basic human need at this point?  Be smart, sit in the cafe to use the free signal.  However, somewhat hard to get work done with the foot traffic all around and lovely, but loud, piano music being played.  One experience with room service took ridiculously long to have a sewing kit brought up to our room.  Over all, I would stay here again, as long as work is picking up the check.  I would never stay here on my own dime for the what they charge and what they don't provide.  Big disappointment.

30/12/13 | Link | Rating: 3.0
79. D H.
Fantastic, historic hotel in a great location.  But what stood out for me was the friendly, pleasant staff....from the wait staff to the housekeeping staff.  Be sure and visit with Raymond T. at the concierge desk....what a great source of information.  And the energy and vitality in the lobby and Sazerac Bar - just the best.  Our suite was perfect for 3 women.  Huge and well equipped.  Would definitely return to The Roosevelt!!!

26/02/14 | Link | Rating: 5.0
80. Rachel H.
The area is a little bit sketchy, but I felt completely safe right when I walked through the doors. When I stepped in, I was amazed! The decor is so elegant, and it even smelled elegant! You could smell Ferragamo's Tuscan Soul (which is the scent of the toiletries) wafting throughout.

The customer service was excellent - everybody working there was so friendly. The room was great - very comfortable beds, spacious bathroom, and multiple tv's. The only downside is the maid service was slow. When I came back to my room in the late afternoons, the room wasn't cleaned yet. And turn-down service came really late, too (around 10 pm). But turn-down service was really good once the maid got around to it. They even leave a note saying what the weather would be like for the next day. The little touches were nice.

The location was pretty convenient - just a block away from the French Quarter and very close to the St. Charles Streetcar.

Bottom line: This hotel is pure luxury. The only downside is maid service is a bit slow.

16/07/12 | Link | Rating: 4.0
81. Alexis C.
Beautiful hotel! My husband had a conference in New Orleans, and I came along with him. They conference was booked at the Roosevelt, so I was happy to see all the beautiful photos and great reviews -- and the real thing did not disappoint!

First off, the location is great. The French Quarter is right across Canal, and there are also a couple of pharmacies nearby for anything you might need. I found that the hotel was within pretty easy walking distance of almost every place I wanted to go, but far enough off the hubbub of the French Quarter that it wasn't a madhouse outside.

Our room was beautiful -- nicely furnished, super-comfortable, and extremely clean. The maids did a great job of keeping it spotless.

The concierge was very helpful. When we got to NO, I immediately discovered that my breastpump had broken during the flight. For a nursing mom away from her baby, this was a disaster! I called the concierge and wasn't too sure if the young-sounding man who answered would be able to help me, but he directed me to a nearby pharmacy that had exactly what I needed. Whew! All the other staff members we met were extremely helpful and friendly as well.

The little cafe on the first floor had some nice coffees and snacks, and my husband really enjoyed Sazerac. We did have reservations at Domenica (also within the hotel), but unfortunately were not able to make them. The gift shop also has some bottled drinks and other things, among some other items.

I can't recommend the Roosevelt highly enough. It was gorgeous, and the room and the service were utterly flawless. A+!

30/06/12 | Link | Rating: 5.0
82. Annie B.
Simply amazing.  The entire staff is top notch and knows how to take care of the guests.  I have had a single queen room (small) up to a junior suite (roomy), the rooms are always clean and very comfy.  Pool and pool bar are fun...pool is small, but the atmosphere is really cool.  I love the hotel bar, aptly named The Sazerac, and the swanky atmosphere it provides...great for cocktails and people watching.  The fitness and spa area is amazing.  This place is very close to the French Quarter, but far away enough to provide a bit of an escape from the action.  I suggest a visit to the website for more info on dining, spa, etc., and enjoy a Sazerac!

10/04/13 | Link | Rating: 5.0
83. Frank B.
The wife and I were here for the Essence Festival and I must say this hotel is 1st Class all the way! This is our go to hotel in the N.O. We will definitely be staying here next year!

25/09/13 | Link | Rating: 5.0
84. Daniel M.
Love this hotel.  They treat you like royalty and the rooms are divine.  Price wise, it isn't really more expensive than a French Quarter hotel, but the rooms are MUCH nicer.  

The pool is rooftop and clean with a lot of seating and a full bar.  

Walk across the street to Bourbon.

10/05/11 | Link | Rating: 5.0
85. Midnight B.
So my husband and I are hilton honors members, I actually gold which is significant since if they have availability they are supposed to upgrade the room and also include breakfast. or give hilton gold members access to their lounge (which has food and drinks at certain set hours), anyway, the reason I bring this up is because this hotel does not participate in such nonsense. I've notice as a whole Waldorf Astoria claims that every single guest should be treated equally and so that is the reason they don't like to participate in such a program that distinguishes individuals. But the truth is that there are differences between guests. If I travel a lot and always stay at a Hilton I think I should be recognized as VIP AND TREATED SO.

That being said the hotel is divine, it is beautiful , service is great and it is centrally located without being on top of Bourbon street which you would never want to do. But if I knew that there would be no perks I actually would have just at the W or somewhere else because this was pricier.

23/04/13 | Link | Rating: 4.0
86. Carmen C.
Favorite hotel in NOLA. We only stayed one night since the rest of our stay was at the Westin (also great, and closer to the river). It's a little off the beaten path, close to Bourbon Street but it's also definitely closer to the sketchier parts of the city.

The staff was very friendly and accomodating. Rooms were a bit small but since we were really only staying one night, I had no issues with it. For example, if the bathroom door was open (swings out because the bathroom itself is also small), another person coming into the room from outside would not be able to get into the room.

The pool area was amazing, probably the best you can get in New Orleans. The staff by the pool are really helpful and eager to pass out menus and fix your chair/parasol/get you extra towels. I was digging the pool guy because he totally looked like Russell Westbrook's brother (and he was chatting up a young boy about OKC too..it was playoff season after all!)

Domenica is a fantastic restaurant (separate review), and the Sazerac Bar is one of the best bars in NOLA. Teddy's Cafe provided a solid cup of coffee and since we getting ready to leave for our flight, we even had some lunch there. Delicious.

I imagine the price is normally quite high since this is a Waldorf, but we stayed on a corporate rate, which was more than reasonable considering the level of service.

06/09/12 | Link | Rating: 5.0
87. John G.
First class all the way. Spacious, well maintained, comfortable rooms. Hotel staff are friendly and do a great job of tending to guest needs.

21/08/13 | Link | Rating: 5.0
88. David B.
When I travel throughout the world, one of the hotel brands I have grown to trust for excellence is the Waldorf-Astoria line of the Hilton family.  As a Hilton Diamond member, I have stayed in several of their properties and always been impressed.  This time, not so much.  Here are some specifics:

Location
The Roosevelt is just on the edge of the French Quarter making it easy walking distance to most restaurants and clubs.  This is particularly valuable because, even if you are willing to pay the $40+ valet fees and deal with the typical big city mess that valet on a busy street turns into, driving in New Orleans is a complete pain.  It is much better to walk or take a one of the many cabs that are available.

Amenities
Teddy's is a little coffee shop that is a good place to get coffee and do email in the mornings, but can get a little loud.  There are two other restaurants/bars called Domenica and Sazerac's neither of which we ate at but we did try to sit at their bars one rainy afternoon.  They were completely packed and it was actually a bit uncomfortable.  The big plus was the rooftop pool and bar.  We rented a cabana one afternoon and spent a lazy day upstairs and really enjoyed ourselves.  The staff and surroundings were excellent and this is highly recommended.

Room
Because of my status with Hilton, the upgraded us to a suite which was fine, but not really necessary.  When we travel, we tend not to spend huge quantities of time in the room so having the suite does not add a lot of value to us unless the extra space adds amenities.  In this case, it did not.  As a matter of fact, while we had a large bedroom and living area the bathroom had no tub and was extremely cramped and small.  There were other oddities as well such as having a makeup table for the ladies that had no lights and having a bar that had no water.  It was almost like they just really did not think through the details the way that they should have.  Overall, it was fine but we have stayed in much nicer places.

Concierge
This is one of the few real negatives.  I had several questions at different times and found the concierge to be rude, snobbish and generally an ass.  What's really odd about this is that my experience with concierges at other Waldorfs has been uniformly excellent and the hotel group prides themselves on their customer service.  I don't know if this guy was having a bad week or what but he was terrible.

Overall
As an overall perspective, I'm honestly not sure if I would choose to stay there again.  It is convenient and nice but really in my mind does not live up to the standard that you would expect from a Waldorf Astoria property.  We might come back specifically for the pool cabanas but that would be about it.  In all honesty, I should say that milady really likes the place which will overrule anything I might say so take the above with a grain of salt.

22/07/12 | Link | Rating: 3.0
89. Natalie W.
Ok, have not stayed yet, but will be here
over Christmas! So far, the help by phone has been terrific for reservations and problem solving with a change to the flight itinerary. So very upset the little one will miss Teddy Bear Tea and Santa.  Very excited for a terrific stay and fabulous holiday! Besh included.....

08/12/12 | Link | Rating: 5.0
90. Mark F.
it can only get better from here -- arrived tired, dirty and cranky to be met by surly front staff telling us we needed to either wait, or shower at the pool, since the computers were down and they had no idea which room was ours. Didn't get into our room until nearly 5p. The desk handled this miserably. Epic fail

02/10/13 | Link | Rating: 2.0
91. Lorna C.
I want to give this place a 5-star review and look forward to giving it another opportunity.  But today, this is what I have to review:
I arrived at 1am, requested toothpaste and it took 25minutes to receive it; after I specifically asked how long it would take.  I asked for a 5:30am wake up call which never came.  I requested, at the time of my check in, for my car to be downstairs at 6am: guess what!  This also was not done.
Service in a place like the Waldorf should blow your mind.  This blew.
The cafe in the morning was open at 6am sharp and made a lovely soy latte and espresso.  They also have wonderful pastries, sandwiches and muffins you can easily take on the go.  The rooms are beautifully appointed and the overall feel of the hotel is magical.
This should have been a better experience.

12/07/12 | Link | Rating: 2.0
92. Melissa A.
For the price of rooms, I was expecting to have my mind blown by the incredibleness of this hotel. I thought I would stay here and would be spoiled by it...that didn't quite happen. The room was fine. Luxurious despite being on the smaller side or things. I didn't like how amenities that are standard at your average chain hotel were extras at the Roosevelt. For example, you're charged $25 if you utilize the refrigerator for personal use. There was no coffee maker or Keurig...which was somewhat surprising. And the most inconvenient of amenities that was missing from the Roosevelt was complimentary wi-fi or internet access. I wound up finding a coffee shop in the French Quarter, rather than spending $16/day for internet. Additionally, my boyfriend had a pair of pants sent to the laundry and they returned the wrong pants.

This just isn't the sort of service that one expects from a high end hotel.

10/09/12 | Link | Rating: 2.0
93. Katherine S.
This is a great hotel. The beds and pillows are comfy, the TV is big, and the rooms are quiet. I didn't like the layout of the shower, and the entire thing was confusing and got the floor wet every time I took a shower. However, other than that I have no complaints, and had a good stay here while at a conference.

07/10/12 | Link | Rating: 5.0
94. John O.
If I could give it 1/2 a star I would.   Hotel is ok in infrastructure, but the customer service is terrible. Save your money, get treated better at a Holiday Inn. Avoid, avoid, avoid. And, I'm a Hilton Diamond Hhonors member, so I have some industry specific knowledge. This place sucks!

07/06/14 | Link | Rating: 1.0
95. Punam D.
This is a lovely old hotel in a fairly central location. The concierge is the best in the world; his name is Don and he is a hoot. Even if you don't stay here, you should just march up and seek his advice about New Orleans. He is extremely knowledgeable. Why the poor rating? Our hotel room was accessed whilst we were out and valuable stuff taken. The hotel denied liability. Police were called etc. Not a great experience so I can't recommend it, sorry.

13/09/12 | Link | Rating: 1.0
96. Shelly G.
DO NOT BOOK AS A WEDDING VENUE. NO BRIDE DESERVES WHAT I'VE BEEN SUBJECTED TO.  THEY ARE ARROGANT, DISMISSIVE, DISJOINTED, AND DO NOT CARE ABOUT SAFETY OF THEIR GUESTS.

I was sold on a Waldorf-Astoria experience (i.e. luxurious, convenient, worry-free, etc.) when I selected The Roosevelt Hotel in New Orleans, LA as my wedding venue.  They were aware of the fact that this would be Hindu ceremony, and we were assured on multiple occasions that the hotel has a lot of experience handling this type of ceremony.  We were also assured that all precautions would be taken to ensure the safety of our 200+ guests- most of which stayed at the hotel. On the day of the wedding, there was no mitigation for smoke indoors.  This resulted in the fire alarms going off throughout the ceremony.  None of the guests could hear our vows.  Our ceremony was incomplete. The event coordinator was on her walkie-talkie loudly and slamming doors while she attempted to coordinate with the security staff.  The event coordinator later explained the hotel took the position that it was the fault of my priest; she also stated that "most brides do not care about their weddings; it's the party they care about." She also stated that the ballroom looked like that of a smoky bar when we were done with it, as though it was our fault the hotel did not respect our traditions and did not have a mitigation plan in place.  

Prior to the wedding, I sent the event coordinator multiple scripts and timelines for the wedding over a period of 6 months and even held a coordination meeting with her, our floral decorator, our wedding decorator, our priest, and our musicians.  Approximately, half an hour before the wedding, she approached me asking me to walk her through the first sighting.  I responded that I was done spoon-feeding her and it was time for her to go earn her money.  This is not the frame of mind a bride needs to be in right before she is about to see her groom for the first time.  I was later told that she was going up to members of my bridal party asking "now what?"  She also had the audacity to tell me she felt "there were too many cooks in the kitchen" because I had a separate day-of coordinator to help with my family.  Thank GOD I had a separate coordinator.

My wedding ceremony was ruined and my cultural and religious traditions were belittled, and while I am still quite upset with the The Roosevelt and their lack of professionalism and disrespect, I am most concerned with a potential compromise of the safety of my guests and the safety of their guest, as I suspect they did not file for the appropriate permits required for this type of event.

The morning after the wedding, we were basically kicked out of the Suite by the hotel as we requested one extra hour after check-out time.  The bell staff did not have a clue as to how they could store our items while my new husband and I just wanted to grab lunch.  Finally, after an hour and a half of discussion and a screaming phone call to their manager on duty, they moved our items into a storage area so he & I could go eat.

The hotel absolutely acts as though your hard earned money means nothing.  One week prior to the wedding, the hotel attempted a breach of contract trying to up charge the corking fee (which was already $20/bottle), they worked on pushing every cent out of us and had a clear arrogance about it, and upon my having a meeting with event coordinator to follow up on the pitfalls of the ceremony, she stated "it wasn't like it was that much money" as though it would diminish the magnitude of what they had done.  Whether it was a $1,000, $10,000, $100,000, or $1,000,000, it is rude and unnecessary to degrade anyone.  She additionally stated that it would be good if I would write a nice survey even though nothing would be done to her even if something mean was written.  I later received a two night complimentary stay at this specific hotel and a standard note that read they were sorry I was unhappy.

I've contacted Hilton corporate multiple times to report this awful experience.  I received a note this week that The Roosevelt reported back my concerns had been addressed.  They are liars.
 
If you care about your wedding ceremony being treated as sacred, if you are looking for an actual coordinator of events, if you are of any culture other than the traditional American protestant, DO NOT spend your money with these people.  They are completely disjointed in their communication and they are insulting about it.  They are an entitled organization with an arrogant dismissal and an inability to apologies for clear screw ups.  Service is something they sell you to land an account.  Plan to do your planning and do not expect execution. I do not wish this on any other bride, as I spent weeks crying after the event.  

By the way, this is over three months after my wedding.  I just want to express this situation still makes me sick.

26/08/13 | Link | Rating: 1.0
97. Regina R.
Parmesan truffle fries.  
Oh, and the hotel experience was awesome too.

Imagine too weary travelers, just arrived for the first time in the city of New Orleans. It's late, we're starving, and we just don't have the energy to go find food. We figure, whatever, we'll eat in their little cafe just for the night. I mean, it won't be absolutely terrible. We were wrong! It was amazing! And, yes, those truffle fries were out of this world. We kept meaning to try the other flavors, but in the end, we always went with the truffle fries.

No, seriously, this had to be one of my all time favorite hotel experiences ever. The room was fantastic. The pool area swank. Guest services was incredible. Even helped us snag a last minute reservation at Nola. Several weeks after my stay, there was difficulty processing my reimbursement at work and the hotel responded promptly to my finance officer, quickly fixing the problem. All I can say is, I know where I'm staying next time I'm in New Orleans.

19/12/11 | Link | Rating: 5.0
98. Donna A.
I stayed here with three friends last week for Mardi Gras.   It's conveniently located steps away from Canal Street in the heart of all the parades and festivities. This was perfect for our much needed "disco naps" throughout the time that we were there.  The "Who Dat" folks know how to party.  

They had a wrist band system because of the volume of tourists, which worked out fine, especially because they hardly checked them.  The room itself was a great size with extremely comfortable beds and robes.  (These things matter people).  Oh- and they had huge towels which is definitely a plus.  They offer room service and a few of my friends were able to seamlessly receive toiletries from the front desk.  We also had turn down service each evening.

Two of us stayed longer than the others and they transferred the name of the rooms without any trouble. Heading back to the airport, we were able to get a taxi just outside the hotel within seconds.  The only complaint I had was the hot water.  I like piping, scalding, melt your skin hot water in the shower and each day I was disappointed that the water never reached its maximum potential.  They have a small café and restaurant in the hotel.  I would advise that if you want snacks and/or drinks that you just walk around the corner to the Duane Reade and save yourself a few bucks.  As expected they were overpriced and a 16oz bottle of water cost me almost 4 bucks.

Overall this was a great place to stay with friendly staff, great rooms and an excellent location.

26/02/10 | Link | Rating: 4.0
99. Joseph D.
Stayed at the Roosevelt over x-mas week with my wife. The hotel has a lot to offer--old charm and good location walking distance to French Quarter. However, there are enough inconveniences here, and the cost is so high, that you do feel a bit ripped off.

The remote controls and cable tv in the rooms often do not work. Now we didn't come to New Orleans to watch TV. However, in the mornings and late evenings before bed, who doesn't like to flip on the TV for a while. Well don't expect to do this at the Roosevelt. I had engineering in my room 4 times in 6 days. They finally told me that none of the remotes don't work very well and the cable tv is sketchy and often cuts out. Add to this, that sometimes you leave your room and your swipe key decides it will not work. Again engineering, and again, a wasted trip down to the front desk. Finally the in-room internet often cuts out as well. And they charge you $30 a day for it!! The hotel has potential but the facilities are old, many things don't work very well, and as a result guests feel overcharged and inconvenienced.

For $250-$300 a night basic things that you expect at any hotel should work.

At the Roosevelt they do not. Beware!!!

25/12/13 | Link | Rating: 2.0
100. Shannon S.
This is one of the best hotels in New Orleans and is home to fantastic pieces of NOLA history and legend like the Sazerac Bar.  This hotel would often donate food to the place I worked prior to Katrina so I often got to take the elevator deep down into the bowels of the lower levels of this place which was fascinating as there are many functioning antiques down there that still keep this place going.  I've been to many Mardi Gras balls and other fun events here over the years and it was a sad time after Katrina when it was closed for so long.  It was a happy day when they finally reopened and added even more new restaurants and reinvigorated many of the traditional spots.  The most special time here is during Christmas and they do some serious decorating above and beyond nearly any other location in the city and it is a definite destination during that time of year!

16/11/12 | Link | Rating: 5.0
101. Jérôme B.
Was there for a convention. The rooms are really comfy, the lobby is beautiful, and most of all, the staff is very nice and helpful.
Loved the swimming-pool also.

13/06/13 | Link | Rating: 4.0
102. Lauren M.
The Roosevelt is a gorgeous hotel with a lot of history and old-fashioned New Orlean's class! With a central location on Canal Street we were able to walk to the French Quarter very easily, enjoy all the fun & craziness and then walk home and enjoy some peace and quite! Perfect! I need my beauty rest and I can imagine the hotels in the French Quarter are pretty loud.

The actual hotel had an exquisite lobby with high ceilings, beautiful lighting and intricately designed accents.  The restaurants are all easily accessible from the two entrances so whether you want a cocktail, a coffee or a full meal...the options have you covered.

The rooms are a bit older then I am used to but they were true to the ambiance of the city and it's history. We were lucky to have a room on the 11th floor so we had a nice view overlooking the city. We had a large king bed (incredibly comfy) with a separate sitting area so there was a lot of space. The turndown service was a special touch, the room service was far better then the menu looked (it was a simply menu so I wasn't expecting much but the freshness of everything was phenomenal. I recommend the omelets and fresh fruit which included four kinds of berries, melon and pineapple and fresh basil (unexpected but a nice touch)...yum! They also offered soy milk with the coffee which was nice because I often have to go without or hunt it down. The toiletries they offer are Ferragamo so you know there is no expense spared there.

The fitness center, although smallish, had a good variety of machines and free weights. Perfect for burning off some of the calories from all the delicious cajun cuisine you'll be eating. They offer heart rate monitors, iPods, cool towels, lemon water and fresh fruit too.

I didn't get to check out the pool but my boyfriend said it was packed and he liked the Texas Mule vodka/ginger beer cocktail he tried at the pool bar. He laid out while I worked out...typical!

The staff was nice, friendly and attentive making our stay at the Roosevelt a wonderful experience! I'll be back and would recommend others to stay here too!

27/05/13 | Link | Rating: 5.0
103. Danaya R.
Oh yeah baby! This is a place to stay! Room service is incredible. Staff really cares about customers. Rooms are gorgeous! Great ambiance! What else do you need?...

12/07/14 | Link | Rating: 5.0
104. Shercole K.
I visited Friday for a conference. Absolutely wonderful hotel and great service. Staff is friendly and facilities perfect.

Lunch at the hotel was phenomenal Red Fish and red velvet cake that was phenomenal.

I always enjoy my time at The Roosevelt!

03/10/10 | Link | Rating: 5.0
105. Anne R.
The hotel was comfortable, clean, and conveniently located. I'm not sure how it compares to other hotels in the downtown area on price. I would imagine the Hampton Inn down the street or one of the other chains is cheaper, and a continental breakfast would have reduced our trip cost. There's really nothing about the hotel that doesn't seem like a chain, unless you go out of your way to read the history of the building. But the staff was helpful when we had questions and it was easy to get around, plus there were lots of cheap parking options nearby. The only negative: it was very loud at night. We were on the 6th floor facing a side street and were woken up every night by noise from the street. I even wore earplugs and couldn't drown out the noise. The last night (around 2am) the cops came and dispersed the crowd.... with sirens and a bullhorn! Other than that, and the price, it was very nice.

04/08/14 | Link | Rating: 4.0
106. Christopher W.
One of the oldest and best hotels in the city. Every time I come in here I get chills about all the famous gangsters and pols that stayed there and drank at the bar.

15/12/12 | Link | Rating: 5.0
107. Daniel B.
The Roosevelt is an elegant and grand old-school hotel.  As soon as you step through the revolving doors, you feel like you're in a luxurious five-star hotel from the 1930s.  Crystal chandeliers and large columns run the length of the long hallway-like lobby with beautiful mosaic tile on the floor, marbled walls and ornate ceilings, fine furniture, etc.  The elevators are tiny.  The hallways to the rooms are wide with decorated carpet and more chandeliers.  The hallways remind me of the the hallways from the hotel in the movie "The Shining."

The rooms are equipped with Samsung plasma TVs, crystal lamps, views of downtown New Orleans, TVs in the bathrooms, walk-in closets with full ironing boards, and more.  The maids are dressed in traditional black and white French maid outfits, which is a nice touch.  There is complimentary Wi-Fi Internet for Hilton Gold and Diamond members.  The Roosevelt is part of the Waldorf Astoria collection of hotels.  The hotel is tucked down a quiet street just around the corner from Bourbon St, making it a great location to stay if you're visiting town and want to be near the French Quarter.

11/10/10 | Link | Rating: 4.0
108. V. H.
Extremely helpful staff.
Turndown service in the evening (nice!).
4 shower-heads (wow!)
Right off Canal, a few blocks from the Quarters.
Yes, it is expensive.

5 stars, but ask for your room to be located away from the church bells that gong every 15 min's.  Trust me you won't notice that they ring every 15 min's until the next morning after a couple of hurricanes.

12/02/14 | Link | Rating: 5.0
109. Erni M.
Beautiful hotel and very comfortable room.  We had a TINY room that should almost be too small to call a room.  But it was comfortable and not shocking for an old restored hotel.

The lobby bar was really one of the nicest ambiances that I have seen in a lobby bar.  Martini's were made great.

Service overall in the hotel was disappointing.  I would expect far more for this quality of a hotel and from Waldorf Historian.  Cant figure out if it was a local thing, or management problem.  Maybe both.

12/06/13 | Link | Rating: 3.0
110. Elizabeth S.
Clean. Great staff. Lovely rooms. Spacious bathrooms. Overall great hotel!!! Will stay here again!

08/02/14 | Link | Rating: 5.0
111. Victoria H.
As I, along with my growingly hungry stomach, wait for my boyfriend to groom himself (as we frequently find ourselves doing), our hotel phone rings.  I answer to hear the concierge on the other end.
"Hello Mrs. Lusk, how are you enjoying your stay?"
Now, my boyfriend booked the room, and I'm not Mrs. Lusk, but who am I to correct the lady?  Plus, let's be honest, I liked the sound of it.
I assure her that we are happy with our room and stay thus far.  
Now that's what I'm talking about!  A hotel that cares.  They made the effort to call and check that there were no problems.  Something as small as that, that takes up barely any of their time, makes a huge difference.

The Roosevelt is a beautiful Waldorf Astoria hotel.  As soon as we booked this hotel, I was excited.  Who doesn't want to stay at a Waldorf Astoria hotel?  Plus, Elvis has stayed at The Roosevelt New Orleans, so have mercy, it's gotta be the best!

Our room was perfect for our stay.  The bed was super comfortable, with feather pillows.  We were able to connect our phones and/or iPods into the clock radio to listen to music.  There was a decent sized flat screen TV in the room.  Even the bathroom had a small flat screen TV, along with anything else you would need.  Save the luggage space and leave the hair dryers at home.  Our bathroom also had a walk-in shower, that was a three jet body shower, with multiple nozzles.  Scrub-a-dub-dub!  They also have bathrobes and slippers for you.  We may, or may not have, kept the slippers.
 
At The Roosevelt, they have rooftop outdoor pool & bar.  Obviously this is taken advantage of more in the warmer months, but New Orleans is never too cold.  The hot tub is nice for the chillier days/nights.  In the lobby, there is Teddy's Cafe for some treats or fresh brewed coffee.  They also have The Sazerac Bar, which is more of an upscale bar, where we were offered two free drinks along with our stay.  Attached, with an entrance through the hotel, is Domenica ( yelp.com/biz/domenica-ne… ).  Domenica is an Italian, John Besh restaurant.  I believe they are open daily from 11 am to 11 pm.  They have great happy hour deals, with half priced wood fired pizzas, half price glasses of wine, and such.  The gift shop is opposite of Domenica and has some cute things, with friendly ladies working.  I, of course, broke down and bought a few things.  The hotel also has a luxurious spa, Guerlain Spa, that I unfortunately did not have any services done at, but did sneak a peak.  Next time!

If you find yourself in New Orleans around Christmas time, then THIS is definitely the hotel you should be staying at.  If it happens to be out of your budget, then you must at least step in to walk through their lobby.  It's beautiful.  Tons of Christmas lights drape the lobby.  Christmas trees dressed beautifully.  Branches lining the walkway, covered in white lights.  A train set, replicating New Orleans, sits in the lobby's cafe.  It is worth walking through, at the least!

The only negative we came in contact with was the fridge.  The fridge in the room is filled with beverages, which are weighted down.  This causes a problem because you may not pull one out in order to inspect or read the label, if you wished to drink it, without being charged.  We found this out the hard way, but the hotel was understanding and reversed the charge on our hotel bill, thankfully.  The other problem is there is no room to put your leftovers.  I mean, one of main reasons I frequent  New Orleans is for is the food.  Let's be honest people!

I WILL be staying here again and highly recommend, with my stamp of approval, to anyone traveling to New Orleans, especially over the holidays!

18/02/13 | Link | Rating: 5.0
112. Danielle R.
Pretty good. It's on the 'other side' of Canal and this was the first time I had stayed on the other side of the tracks.  Service was very friendly and prompt. Place was very clean. We weren't a huge fan of the beds, all of us had hurting backs.  Our view was of old roof tops that were dirty and run down [not spectacular or average at all]

The pool was very nice and the staff at the pool were great.  We stayed here for a wedding and were there all weekend long.  We paid $209/night with our 'wedding discount' but then learned that going rate for the hotel was $199/night :( boo.  Elevators are on a pulley system or something so they sway and shake and shimmy all the way to your destination.  One has bad lighting so every now and again the lights go totally off in the elevator which is very creepy and scary. Coffee shop downstairs is a saving grace and the ladies that work there are very nice.

Wedding was very nice and the food at the wedding was very good.

06/08/12 | Link | Rating: 3.0
113. Ted S.
A grand, elegant historic hotel with all the bells and whistles of pampering and service.  It's also a short walk to the French Quarter.  I stayed in a one bedroom suite, which was quite large, and very, very nice.  Highly recommend.  Try a sazerac in the Sazerac Bar.  The bar itself is worth a visit.

22/08/13 | Link | Rating: 5.0
114. Danette B.
We stayed here on a recent stay to NOLA and it was GREAT!!!  Very nice hotel and rooms. It looked and felt quite luxurious. The Roosevelt will definitely be my hotel of choice for my next visit!!!

28/04/14 | Link | Rating: 4.0
115. Sam R.
Oh, Roosevelt. I have a feeling you are usually a pretty nice hotel. But you just dropped the ball at every turn for our stay.

First of all, any room over $350 should absolutely come with wi-fi. Just zero excuse for this. A $15 per day per person sign up fee? That's some 1999 pricing, guys. Classless way to grub $30 a day out of a room. The opposite of service, and a terrible welcome to the property.

Second, the housekeeping staff came to our room at very odd hours. The first day we were out of the room from 9am-3pm and our room was not serviced. Of course, they came right after we returned, but the room should be cleaned before 3pm. The next day (new year's day,) they knocked on our door at 10am-- which isn't absurdly early, but in contrast with the 3pm visit the day before... you get the picture. No turndown service either.

The service at the breakfast restaurant (Fountain Room I believe is the name) is absurdly bad. I've worked as a breakfast server in a high class hotel before, so I'm pretty sympathetic, but this was terrible. New Years Day it should not be a surprise to be having a rush from 10-noon, but at 10:30 they had only two servers for a packed room, no managers in sight. We sat at the bar for almost 15 minutes before a server was able to get to us. After a long wait for food, a manager brought our food without salt and pepper, butter and jam, hot sauce or ketchup. None were offered, we had to flag down incredibly busy, frazzled servers. Management totally screwed the pooch on that service. For a $72 breakfast-for-two, I expect at least average service. The next day, a totally empty room at 8am, our table of 5 made up half the people in the restaurant, and somehow we waited 45 minutes to get eggs. Just laughable.

A special "no thanks" to the quality of the coffee bar-- a horrible, fifteen year old machine that spat out the kind of watery lattes you'd expect from a bus station vending machine. Got those both at the coffee bar and the restaurant. The styrofoam cup is a nice touch, underscoring how woefully out of touch the hotel is.

The last touch came as we were leaving: the bill. Our family of 5 had 3 rooms and one car; all three rooms were charged for valet service, and the $50 per-room-per-day credit we had earned due to our rewards status was noticeably absent. So that's $450 they forgot to credit us, plus the two extra valet fees, roughly $500 over the amount we should have been charged. And of course the maid was lurking outside our rooms at 8am anxiously waiting to flip the rooms for later check-ins. I get that it's the Sugar Bowl this week and you're probably full up, but that doesn't exactly make us feel welcome.

I won't hold the loud drunken couples that two of our three rooms were lucky enough to be next to against the hotel, that's not their fault, but do be aware that the walls are thin enough to hear your neighbor's conversations, weather they're screaming or chatting.

Domenica is INCREDIBLE. The fact that it doesn't have any Michelin recognition is surprising-- deserving of a bib gourmand at least. Great service, pizzas are unique and delicious (mushroom all day) and the garganelli pasta will be legendary in our family for years to come. Sazerac is pretty cool, good cocktails though nothing remarkable-- but the room has so much history it's worth a stop. But hey, you can visit both of these places without staying at the hotel, and that's what I'd recommend.

All told, this feels like it was a great private hotel that's had all the corners cut now that it's under corporate management. They know the name will sell rooms so they find ways to save nickels wherever they can. Maybe someday it'll be sold to a private hotelier and the service will befit the gorgeous building (the christmas lights in the lobby were beautiful), until then, it's a pass. Save your money by staying somewhere cheaper and use the savings to go to Domenica an extra time.

02/01/14 | Link | Rating: 2.0
116. Tajira M.
In New Orleans on a business trip, I got to stay at this RIDICULOUSLY AMAZING hotel.  This, along with the Signature in Vegas, is the only other hotel that I would think to give 5 stars to thus far.

From valet, to concierge, to front desk, to the housekeeping staff in their crisp uniforms, everyone was friendly, warm and inviting.  Nothing was out of place, and the lobby was spotless.  Beautiful chandeliers all around, the Sazerac Bar, a coffee shop, a John Besh restaurant were all accessible within the hotel.  Who could ask for more?

Even better than this, my room was plush, had ginormous windows and two closets, a sitting area, a nice desk, and a beautiful bathroom (that also came equipped with its own phone and television).  I was able to walk to the French Quarter for my first hurricane (cocktail), beignets, and to other great restaurants. The concierge gave me some tips on places to try, and the rooftop swimming pool had its own bar area for free time.

Normally, this wouldn't be where I could stay for a business trip, but the price wasn't all that different from the French Quarter, and advanced payment meant a discount that made my room comparable to lesser rooms at other establishments.  If and when I go back to New Orleans, this is the only place I want to stay.

See photos.

31/08/11 | Link | Rating: 5.0
117. michael r.
Truly a beautiful hotel, with unique rooms, friendly service, good restaurants, convenient location, and a clientele that was calm and courteous, even during Jazz Fest.  It's also a block or so from the French Quarter, so it's perfect for a good morning walk to Jackson Square, or a late night saunter through the drunken patrons that line Bourbon Street every night.  Very much enjoyed my stay here, and would certainly stay again.  Highly recommended.

20/05/14 | Link | Rating: 5.0
118. Nickie G.
It isn't every day I get to stay at a place as swanky as the Roosevelt.  But thanks to 2 concerts and Halloween parties going all on the same weekend I had to book through my work agency and this somehow was cheaper than all other rooms.  So the Roosevelt it is!

Check in was easy and they added my friend to the room immediately without being asked.  The girl also gave us some tips about where to go if she were going to go out and see/be seen in Halloween costumes.  Great service.  Meanwhile the guy at the bellhop desk got our room number so he could come up with our bags.  He was up in a jiffy and was giving us helpful tips as well as telling us to be careful out there.  Awww thanks honey.

The room had a big king bed which can sleep 2 girls without even realizing the other person is in the bed.  And aaaah the bed was soooooo soft and comfy with amazingly soft sheets.  Other things of note: wet bar amply stocked, HD TV (with a barely-working remote), free bottles of water, black out curtains, etc.  Nice without being stuffy.

The bathroom was small but had all the amenities.  Ferragamo toiletries.  They even had cotton balls and Q-tips.  Hair dryer.  A lighted make-up mirror.  And a TV in the bathroom so you don't have to miss the game while you are in the stand-up shower.

AND OH YEEEAAAAH the SHOWER!!  FOUR showerheads with a bunch of different combinations so that you are guaranteed to stay in there for an extra amount of time testing them all out.  One of the side showerheads was a hand-held.  Girls, if you don't want to get your hair wet just turn the side showerheads on and use the hand-held to rinse everything off.  My gosh, I WANT THIS SHOWER IN MY HOUSE.  This plus the TV means you may inadvertently hog the bathroom.  Oopsies.

They also will do turn down service where they put chocolates on the bed and also bring you fresh ice.  I cannot tell you how convenient it is to come into your room needing a cold beverage and voila there's fresh ice to use!  If you have to call down for something they are friendly and quick to send whatever you need up.

The place also has a very swank bar that we didn't try thanks to the Halloween costumes we had on....didn't look like pirate wenches were going to fit in there very well.  There's also an Italian restaurant by John Besh.  And a rooftop pool that looked like it would be great in warmer weather.

And the location - off the Quarter but near everything.  And a Walgreens right next door and a dive bar across the street.  Stay swanky but party dirty!

I am going to try and stay at this place every visit from now on.  Roosevelt does it RIGHT!

29/10/12 | Link | Rating: 5.0
119. Hazel T.
We got a good deal on our room from hotels.com . It's beautiful with its huge crystal chandeliers and grand fresh floral arrangements.  It makes you feel ritzy but the staff was still friendly. We don't fit the typical rich older population of this hotel but the staff didn't treat us any different. With that said, if you're looking for a younger, more "hip" hotel, this ain't it. We ate at one of the hotel's restaurants for pizza. It was different, but good. The toppings aren't your typical. We also had drinks in the lobby bar.  Awesome service, expensive drinks. But we expected that being in a Waldorf Astoria affiliated hotel. The rooftop pool was a nice escape from the humid heat. Again, service was friendly, bar drinks and food was in the expensive side.

Although 3 stars for the spa. The massage itself was fine, nothing spectacular. The service alone could get them 5 stars. There was no sauna or hot tub. Just a massage and reception room. If paying resort prices for a spa, I feel like those are amenities you should have. When I asked my massage therapist about it, he said they're looking in to renovating and that they suggest taking a really hot shower for the sauna effect. Really?  They shouldn't even suggest that because it sounded like a stupid idea. Nonetheless, they don't advertise this as such, but the mimosas and champagne were bottomless!  I had 3 to distract me from my anticlimactic spa experience.

29/06/14 | Link | Rating: 5.0
120. Marielle S.
I've waited a long time to review the Roosevelt. While I have never stayed here, I have been here many times for various reasons. I have made it my yearly Christmas tradition to stop in here at least once and admire the gorgeous decorations and lights. There is just something magical about this place. I almost feel as if I'm in New York city and seeking sanctuary from the cold city snow in this hotel's lobby.

When you walk in, you are embraced by gorgeous chandeliers and classic decor. You feel as if you are stepping back in time to the 50's, when ladies wore fancy dresses and men wore hats. You can stop into the Sazerac bar for a cocktail with someone special and sit at the bar and people watch. Having a drink at the Sazerac is a giddy affair that someone must do at least once (or twice) when visiting New Orleans.

Even if you don't end up staying here, admiring this lovely hotel will be an experience in itself.

16/11/12 | Link | Rating: 5.0
121. Lyn L.
Spent a Valentine's night at this cool historic hotel.  They upgraded us to a one bedroom suite!   That was so nice of them.   Too bad we were only here for one night.   The room had a cathedral ceiling and very huge TV's.  They have robes and slippers for those who like to just hang in the room.   The bathroom was very high tech with a 4 nozzle shower, but it was tiny, so don't spend too much time in the bathroom!  

We spent pretty much our entire night at the hotel bar.   We were in search for the perfect sazerac!   We found it at the bar.  Oh, and it helped to get a couple of free drink coupons.  Join the Hilton Honors problems, they have many perks.

The bartenders made some amazing drinks that night!  First we started with their famous Sazerac, and then he moved to bourbon and I had mint juleps, the mojito of the south.   I am now a bourbon fan!   The key to these mint drinks, in my opinion, is how much they muddle!   These drinks were the best we had during our 5 day visit to NOLA.   We will definitely come back!

27/02/13 | Link | Rating: 5.0
122. Scott B.
Awesome hotel with a great location.
We travelled here as a family with young children and were so pleased with our hotel choice. The decor, price and facilities were fantastic and we would definitely stay here again.
We really enjoyed a couple of evening drinks in the Sazerac bar each evening, the bartenders were knowledgeable and fun, especially Matthew with his great George Michael vocals!

Tip: no need to pay the hotel parking charge of $45 per night when there is a car park directly opposite the University Place entrance at $20 a night.

20/08/14 | Link | Rating: 5.0
123. Emily W.
Awesome hotel. Great location and a short walk to French Quarter. Two hours late leaving simply because the bed was that comfortable...or maybe it was the hand grenades. :) Parking is pricey but worth it to not have to search for available lots nearby.

22/07/14 | Link | Rating: 5.0
124. Dale R.
Nice hotel with a friendly staff, lots of on-site options for food, drink, coffee...and a great location. Perfect for conventions, well located near the Quarter and CBD.  Amenities are nice, rooms are smallish but well appointed. Parking and wifi are pricy but that's typical for downtown hotels these days, in any city.

29/07/14 | Link | Rating: 4.0
125. Jenn D.
This hotel was great in every way.

Lobby is beautiful and exudes elegance and class without feeling stuffy.  You're transported to this time and place that just makes you smile.  The doormen, bellmen, concierge staff... all were wonderful and remembered you.  There is an attitude about this place that said, you can be posh and yet not take yourself too seriously.  

Special thanks to the incredible concierge for the wonderful recommendations.  My best friend and I wanted to find some great places among the many in NOLA and whether it was restaurants or shopping, they were dead on with every recommendation.  I got text messages from the moment I arrived asking if I needed anything.

Rooms were lovely, clean, spacious... mattresses were heaven.  Robes were so comfortable.  Turn down service and room cleanings were excellent.  

The pool here is very nice!  The staff is kind.  The pool bar is really great, mixing up anything you want to get you that perfect drink and offering great nightlife recommendations.

I really don't know what more you could ask for in the city

25/08/14 | Link | Rating: 5.0
126. Mary J.
This is a beautiful hotel with superb customer service.  Because we are diamond members we were upgraded to a suite which was lovely.  The bathrobes were luxurious.  The workout room was well appointed and offered complimentary bottled water and fruit.  Thoroughly enjoyed cocktails in The Sazerac Bar.  The location is very convenient with Walgreens, CVS and a liquor store just around the corner.  Easy walk to the French Quarter.  All and all a splendid experience!

15/09/14 | Link | Rating: 5.0
127. Kate T.
Great service, very classic hotel and elegant rooms.  The hotel is at a perfect location, only a few blocks from the French Quarter, in quieter Business District.  The concierge gave us very good tips for the foods to try in NOLA and recommended few interesting tours to try.

Only complain about this hotel is the parking. Parking is $42+ tax over night, I am surprised no one mention the ridiculous parking rate. Don't let them valet, it's only $20 per 24 hr across the street with Premium Parking with in/out privilege.

16/11/13 | Link | Rating: 5.0
128. Christopher S.
A wonderful hotel. Expensive, with full service and rooftop pool/pool bar. Dominica, a Besh Italian restaurant, is housed in the hotel.

Rooms are large, and suites are massive. Centrally located, the hotel is blocks from Bourbon, restaurants, and the casino.

The Sazerac Bar in the hotel is very nice - go see the bullet hole in the wall from the prohibition era!

17/02/14 | Link | Rating: 5.0
129. Matthew J.
Stayed here during a business trip:  AAO (American Academy of Ophthalmologists) 2013.  

This place is conveniently located near the french quarter.  I remember stumbling back to this place 2am from Bourbon street.  It's literally a straight  line from party central...so in the event of over ambitious drinking and short term memory loss, you can easily find your way back.  I have to admit I'm not a fan of the Waldorf Astoria chain, but with already low expectations I was pleasantly surprised.  Decor is a bit dated but I think that is part of the style.  Would go again just based on the location.  

Great gym and gift shop.

Bathroom rating 4/5

09/02/14 | Link | Rating: 4.0
130. Laura D.
The hotel is physically attractive as far as the architecture and decor but the pool was filthy! There was debris and dead bugs floating all over. I would have given 4 stars if it wasn't for the pool. Also housekeeping has cleaned our room late in the afternoon every day. Then they charge $50 a night for a cot smh.  The fountain lounge is nice for a drink with friendly bartenders and I even had my first sazerac.

06/07/14 | Link | Rating: 3.0
131. Lara L.
This is a beautiful hotel but for $350 a night I really was expecting much better service

Once you get to the main entrance, there is NONE there, NONE...We wanted to do vallet parking and my friend had to get off the car and run to the reception to ask about the vallet parking while I waited outside with the intermitent lights.

Check-in was easy

No, there is NO complementary coffee in your room. Let alone, any type of continental breakfast. I guess they assume that rich people cannot make their own coffee? and YES, I am talking about the usual complimentary coffee bags they give you in ANY hotel.

Yes, fo r $350 a night, they "forgot" to replace the little bottles of soap, shampoo and even our TOILET paper. I had to call the reception to get it replaced. They replaced it but still had to wait for them to bring them to our room.

They saw or packs of cigarettes and immediately threatened to fine us $250 a night. Dude, we were not planning on smoking in the room.  

Finally, for $42 a night  for Vallet parking was too much and they took too long to bring my car.

Also, the ice machine on the second floor was broken.

Nah, I'll pass.

11/11/13 | Link | Rating: 3.0
132. J S.
Now a Waldorf, they have done a beautiful job renovating and remodeling this historic hotel.   Comfortable beds, excellent service and beautiful views.  I had a corner room and could see the entire city.  The rooftop pool also has fantastic views.

I am only giving it 3 stars because the food (room service and Fountain lounge) left something to be desired.  Also, the wifi (which is not free) barely worked.  However, they did remove it from our bill.  The issue is, they use ATT and  there is no one onsite to troubleshoot, any problems and you are on a call with ATT from the hotel.

24/08/14 | Link | Rating: 3.0
133. Sandra S.
Randy, the doorman,  was really helpful to my wife. He made excellent suggestions whenever she left the hotel.  The concierge was friendly and was proactive in conversations.  The housekeeping staff - wow. They were never intrusive.  They always seemed to know when we were out of the room every day even though the times changed. We always had ice! How nice! The staff at the coffee cafe was so friendly and the chocolate chip cookies were wonderful. The only recommendation for change we can think of is the couches in the lobby need reupholstering, and that's us being picky. Thank you so much for a wonderful week in New Orleans!

28/09/14 | Link | Rating: 5.0
134. Jolie D.
How lucky am I to stay here this Mardi Gras season!?!?!

The hotel was so luxurious, so classy. All the support staff (front desk, bell hops, vallet, housekeeping) ..... Seamless.

The room was plush - French doors separating the bedroom from the living room, great view out of the window, nice little bathroom. Lovely stay!

06/03/14 | Link | Rating: 5.0
135. Anthony W.
Beautiful hotel and decorate nicely for the holiday season. Very helpful serve. The only complaint would be the elevators are small.

29/11/14 | Link | Rating: 4.0
136. Jackie J.
I have to admit I am in love with hotel. The rooms are always clean the staff is  very nice. I only get suites and I have to admit they understand grand entry into one of their suite. I have not yet been disappointed here at this hotel. Now the bed are soft and plush trust me u will get a goodnight sleep. The noise level have been quiet every time I have gone, so not problem in that area. Room service was really good, and the cafe downstairs has great coffee and bake goods.

Great hotel for anniversary or just a weekend getaway. It will not let you down. Oh one con pulling up to the hotel is a little hectic.

08/06/14 | Link | Rating: 5.0
137. Chris T.
Great hotel in a great area. It's close to bourbon street close to the Mercedes Benz stadium. I liked it because it was high end enough for my standards. (Amenities, cleanliness, comfy beds, good bars and restaurants inside and close by) the concierge were helpful and knowledgable understood how to cater to our needs. We were a big group of 50. No one had any issues while in the hotel. Will stay here every time. Was renovated and updated to meet your classic high end standards. Clean helpful staff. What more can you ask for.

25/11/14 | Link | Rating: 4.0
138. Tim L.
Stayed here recently with the WIF........ very nice hotel...... very expensive...... was woken up at 3AM to the couple next door having sex........ lots of noise and a nice finish.......LOL

Parking was $50 per night....... way too expensive

05/04/14 | Link | Rating: 4.0
139. Roxanne C.
Even though I've never stayed here, the Roosevelt Hotel is truly exquisite in terms of decoration. During Christmas season, the main hallway is lined with Christmas trees, which is absolutely beautiful and really puts you in the mood of the season.

It is also the home of the Sazerac Bar and Domenica (one of my favorite restaurants).

Dinner, drinks, and beautiful Christmas decor in an exquisite hotel? Sounds like my kind of date!

13/10/13 | Link | Rating: 4.0
140. Laura M.
Beautiful hotel with great service and ambiance.
Stop by the SaZerac bar.
Rooms on the small side, but nice. Comfortable bed.

01/12/13 | Link | Rating: 5.0
141. Tiffany F.
CLASSIC NOLA MEETS CHIC!

Love this property! One of my favorite hotels in New Orleans.  Centrally located to everything.

The hotel is perfect for business and leisure travel.  The hotel atmosphere is lively and upbeat. The hotel has a daily tour about their history, definitely a must if you have the time.

The staff were extremely accommodating and inviting.  

I would return and recommend to my network.

@TheRoosevelt_NO #Ask_Tiff-NO

10/05/14 | Link | Rating: 5.0
142. Donell C.
On January 2, 2015 your door guy helped us grab a cab.   It might not be super significant and pretty typical.  But, he was so nice and it was such a sweet gesture.  We didn't have any cash left, and would love to have tipped him.  So I figured a glowing Yelp review for The Roosevelt was appropriate.  Thanks for the excellent customer service and for the chivalrous action.  We will for sure stay here next time we are in town.

05/01/15 | Link | Rating: 5.0
143. Jean M.
This is a really lovely hotel.  Totally renovated with modern luxury amenities.  Although it still has lots of character and the grandeur of the 1800's when it was built.  I felt it was an exceptional value because of the great location so close to the French Quarter and attentive, professional staff.  The bed and linens were super luxurious and we slept as if we were at home.  Very quiet area.  I didn't want to leave the shower with all of the jets soothing my sore body.  What a treat!!!

They have a large comfortable bar with lots of seating and a quiet lounge area.   There's a really nice coffee shop right at the entrance as well as a full service restaurant with great service.

I have to say though that the food was just average.  However, I have found that to be the case in many New Orleans restaurants after Katrina.  Before I could never get a bad meal anywhere in New Orleans even at the most inexpensive hotels.  This region's native residents are born to cook.  It's in their blood.  Now many of those natives have been relocated and replaced with staff from other parts of the country that done have the skills or the pride of native residents.  I don't think the city will ever been the same, but I'm still hoping!!!

23/07/14 | Link | Rating: 4.0
144. JR C.
Fancy hotel with many connected bars in the same building. This place seems to get rented out often for events since it sits square in thee middle of the action on Bourbon Street. The lobby had many fancy chairs which was where my tour group ended up gathering around and telling stories. From what we heard, there were many ghost stories to be told about this place and its rooms. Walking into here did not feel very Boubon Street at all. It was like a whole different world.

06/05/14 | Link | Rating: 4.0
145. Kristin B.
The Roosevelt was a fantastic place to attend a conference during the Christmas season.  Their holiday decorations are truly spectacular, and as a Waldorf Astoria property, the service and amenities are top notch.  The location was also fantastic.  You're close enough to walk to the tourist-y things, but removed enough from the hustle and bustle to relax.

My room was generously sized, but I was bummed when I saw they had put me right next to the elevators.  Thankfully, the noise was minimal, so it was not a significant issue.  The mattress was amazing, and the linens and other amenities were great.  I particularly appreciated the two complimentary bottles of water in each room.  The one thing the room was sorely lacking was electrical outlets, particularly around the desk area.  With a work phone, personal phone, and Ipad to charge, I ended up using the outlets in the bathroom, which of course was less than ideal.

The conference I attended required a unique table/chairs set up and complicated A/V equipment, all of which was executed perfectly.  The food was also much, much better than your typical hotel food.  Every buffet at every meal had a variety of well-prepared options.  The breakfast pastries were particularly tasty, and they kept the coffee flowing (and it was good coffee too).  While a guest, I also took advantage of the hotel bar, which was appropriately swanky and full of good people watching.  

All in all, this was a great spot to stay on a quick trip to New Orleans.

27/12/12 | Link | Rating: 4.0
146. Brian O.
In one of the lounges very disappointing service. Server was overwhelmed by many patrons and things fell apart until several managers came aboard. A manger comped a round of drinks which then was on the bill. Not what I expect from the Roosevelt.

06/11/14 | Link | Rating: 2.0
147. Jaclyn E.
Regal lobby, hospitable staff & underwhelming rooms.

The lobby was very "old-New Orleans ritzy," (what you would expect from a Waldorf Astoria hotel) and I was excited to relax in my luxurious room after a long day of travel... Well, I was a little disappointed. The room was small, uncomfortable & some things in the room were shoddy (bathroom door was slamming shut, a lamp didn't work, knit-picky things like that).  

I would give the overall experience a "meh."

18/01/14 | Link | Rating: 3.0
148. Sarah R.
Wow! This is one of the nicest hotels I've ever stayed at and if was an incredible stay from the moment we walked in. As a hilton member we received  2 free drink tickets which was great to use at their swanky bar down  stairs. The hotel was decked out for the holidays in gorgeous classy holiday decor which led to many crowds but we enjoyed the beautiful setting and walking around the lobby.  It's a nice location not too far from French quarter but tucked enough away. Our room was spacious and amazingly comfy beds. Outstanding  service they helped us find dinner reservations and provide texting concierge services. We stayed on hilton points, but I would consider splurging the big bucks to stay here again - totally worth it!

21/12/14 | Link | Rating: 5.0
149. Olga P.
I was there for just 2 nights, and I have to say I was surprised with my experience.  For the price we paid, we were honestly better off at another establishment.  I was so disappointed that it truly ruined my first NOLA trip.  The room was not impressive, walls so thin that we heard everything that went on in our neighboring room.  Had to request 3 wakeup calls, because the front desk ignored the first 2 requests.  I do have to say that the only pleasant moment was the service from the gentleman out front, they were very knowledgeable and polite.  I would not recommend this to anyone at all.  Better off at a Hilton or Marriott.

23/02/15 | Link | Rating: 2.0
150. Jeff S.
Incredible historic hotel with great staff and a fantastic location. This is what you expect from an expensive hotel and it lives up to the expectations. If you're a Hilton Diamond member it's even better...

28/03/15 | Link | Rating: 5.0
151. Pamela S.
If I could give it no stars that would be my choice. Customer service is terrible. They put a hold on my card when I checked in then when I checked out and have them another card to charge the room on they decided to charge both cards for the full amount of my stay. In addition conference attendees were down grades from deluxe rooms standard without notice and no reduction of room rate. The food is tasteless and room service food is over priced. I have nothing good to day about this hotel.

04/04/15 | Link | Rating: 1.0
152. Danielle Q.
My most recent , and unfortunately , still here , bad experience should be an embarrassment to the management and staff but I get the distinct feeling they are okay with it.  No bellman even offered to assist on the way in even though I was struggling with a large vase of flowers and my bags.  Our suite wasn't ready even hours after they had told us it would be with several different excuses.  Huge Waldorf suite,  no one helped us with our bags or offered to familiarize us with the suite.  The service from everyone was sub par but for the nice man in the coffee shop; he was great.  Then I had to cancel a spa appointment with their less than 6 hour cancellation .  Keep in mind the spa had my name and not my room number until I called.   When I asked how much the cancellation was the snobby lady delighted to tell me it was full cost.  No discussion- I understand a charge but full charge and the only way they could charge me was that I called from my room which wasn't in my name .  This property does not go the extra mile and their service is far below what it used to be.  After many stays I will not be returning not will I recommend to others.

15/03/15 | Link | Rating: 1.0
153. Sabrina V.
Best hotel in the city!!!

27/12/13 | Link | Rating: 5.0
154. Daniel B.
This hotel is beautiful and has excellent service.  I highly recommend checking out the Sazerac Bar.  The rooftop pool is nice but could be larger. I would definitely stay here again and it is at the top of my list for places I have stayed at in New Orleans.

25/09/14 | Link | Rating: 5.0
155. Ken K.
Christmas lights are absolutely beautiful... see my photo!

Room was very nice and the service was top notch.  The shampoo you get in the room is by Ferragamo, and is really good for hotel comp.

It is old world charm, with modern touches, and great beds.

01/01/14 | Link | Rating: 5.0
156. Jen B.
While I have never had the pleasure of sleeping in a room here, I have been to the amazing lobby of this hotel dozens of times over the years. I always feel like I am walking into a 1930's MGM movie set. The opulence, the marble, and the art deco details all recall a past era and I love the walk back in time I feel when I am in that space.

In addition to being a classic and classy hotel, this property is home to Domenica restaurant (John Besh's Italian Spot), Sazerac bar (a must do if your in the area), a sweet coffee shop and a lovely upscale gift shop.

Another highlight of the Roosevelt Hotel lobby is the exquisite holiday lights display each year in December. This always becomes a great backdrop for some photos with friends and family.

04/12/13 | Link | Rating: 4.0
157. Cameron Y.
Wow, this place is stunning!!!! I came here to visit the Sazerac bar during our trip to watch the Sugar Bowl. The Christmas decorations here were out of this world gorgeous!! Lights were everywhere and it was so festive and glamorous. I did not stay here but I now desire to next visit!

08/01/14 | Link | Rating: 4.0
158. Olukemi A.
This place is gorgeous and right at the beginning of the French quarter in downtown New Orleans. Perfect place to stay while you visit the big easy!

It is a 3 minute walk, a couple of blocks, away from the beginning of Bourbon Street and many great restaurants. This is THE hotel to stay in during your visit.

28/08/14 | Link | Rating: 5.0
159. Russell W.
As a Hilton Diamond member, this is the place to stay if you want to feel like royalty.  The only problem with this hotel is there no good and reasonably priced breakfast options, which I guess I'm used to just being a Hilton Diamond member.  But their room upgrade policy is consistent.  One of the cool things about the hotel is no matter how many times I've stayed there, the room layouts always seem to differ.

26/07/14 | Link | Rating: 5.0
160. Naveed B.
I love The Roosevelt. Everything about this place is incredible. The rooms are nice and spacious, the service is great, and the hotel is beautiful.

The room I stayed in really impressed me. The bed was so comfortable that it was hard to get of it for check out time. The room was extremely clean as was the bathroom. The shower was like a religious experience as it had side shower heads.

This place is really expensive, but if you can afford it, it's definitely worth it. I look forward to staying here again sometime.

05/03/14 | Link | Rating: 5.0
161. Patrick C.
Absolutely gorgeous hotel in the heart of New Orleans. Just a block away from Bourbon street, but it seems like a totally different world once you walk in.

This is my second stay at a Waldrof-Astoria hotel, the other being the Waldrof-Chicago. The Chicago one was very modern, while the Roosevelt is very traditional. I felt like I was walking into a Gatsby movie. The lobby is luxuriously decorated, and the rooms are extremely comfortable. If you can get a good deal on the hotel price (which I did) it really is a no brainer to stay here.

10/09/14 | Link | Rating: 5.0
162. Alexandra G.
Beautiful holiday lights. It's just a short walk from Bourbon Street. Glad I caught a news segment on the decorations, it was definitely worth the visit.

*I did not stay here, just visited the hotel and bar with some friends*

04/12/14 | Link | Rating: 5.0
163. Hope C.
A lovely hotel that stands in luxurious tribute to the historic Old South. You'll feel important and pampered as you stroll through the crystal chandeliered lobby and take in the magnificent Art Deco interior design. As a Hilton Honors member, I was upgraded to a superior room at the front desk, something that was a nice perk. FYI, cab ride from and to airport here is around $40.

AWESOMES:
1) Customer service is top notch
2) Hallways and common areas are clean, spacious and very grand
3) Rooms are clean and spacious
4) The gym is GREAT. Attached to the spa. Worked out there twice and enjoyed the treadmills.
5) Location is fabulous. On the fringes of the French Quarter, so sufficiently removed from eclectic madness, but close enough (2 blocks) from Bourbon Street.
6) Hotel bar is great

NOT SO AWESOMES:
1) This place isn't modern. It's been renovated, but some things are still very old and need updating.
2) The plumbing is really F7&*ing loud! Every time my neighbor or the person above me turned on the shower or sink, the creaking was unbearable. My room in particular was so loud that I had to wear headphones while trying to get some work done. I thought about complaining but I was only there a couple of nights and on business anyways, so didn't seem worth it.
3) Even though it's grand, everything inside is very dark. There are almost no windows in the common areas.

Overall, would stay here again. On the expensive side, but not unexpected for this area and brand of hotel.

23/03/14 | Link | Rating: 4.0
164. Dominic A.
Ok, so it's a little pricey. But it's really worth it. Centrally located near everything you want to be close to- walking distance to most of the highest reviewed restaurants in the area. Very very clean hotel with comfortable beds, and great staff. I can't stand the way Hilton/ W.A. Hotels setup their reservations online, however that is not the hotel's fault. The ferragamo soaps are a great touch, and the restaurants and bars in the hotel are great.

17/02/15 | Link | Rating: 5.0
165. Jon O.
By far the best part of my trip to New Orleans was the Roosevelt Hotel. It starts with the extremely helpful and polite staff. Every person genuinely greeted you upon entrance and exit. The rooms in the hotel are very nice with very big bathrooms. The beds were the most comfortable beds for any hotel I have ever stayed in, this coming from a Vegas person. I was lucky to be staying there when they stated putting up the Christmas decorations and they spared no expense. The maids did an excellent job on cleaning the rooms and came at reasonable times in the afternoon. They gym was very nice with a lot of exercise equipment but not many weights. The spa seem nice as well but I did not use it. If I were to ever come back to New Orleans I would only stay here again.

25/11/14 | Link | Rating: 5.0
166. Duane D.
The Roosevelt is a very nice classic hotel with a great historic vibe.  

The hotel reminds me a lot of the Waldorff Astoria in New York City, but on a smaller scale and with much more modern renovation.  The style is still very ornate and elegant, in keeping with its historical roots.  Unlike other old hotels though, this one has been modernized and everything works!

The King Deluxe room is on the small side, but very nicely appointed.  The beds are very comfortable.  All the rooms have flat screen TVs.  The bathroom is marble and tile and nicely finished.

The maid service was very good, with service twice a day -- once in the morning, plus an evening turn down service.

The hotel bar and lobby are very attractive and elegant.  The prices in the Szazerac bar are what you would expect in a high end hotel bar -- $8-16 per drink.

The hotel's location is very desirable--at least to me.  It is one block off Canal Street, and perhaps 3 blocks from Bourbon Street and the French Quarter.  The area is quiet and we never felt disturbed by noise.  There is a Walgreens on the same block, and a lot of good restaurants nearby.  Unless you want to be right in the thick of the French Quarter craziness, this is a great spot.

This is our second stay at the Roosevelt and we would definitely go back!

13/04/14 | Link | Rating: 4.0
167. Emma K.
The Roosevelt is a gorgeous hotel in a great location for visiting New Orleans.  Just a block away from the French Quarter, 2 blocks from Bourbon Street, and right on some of the streetcar routes.  It is about a 20 minute cab ride from the airport.

The rooms are very nice and super comfortable.  They provide robes, slippers, and a hairdryer.  Turn down service every night offers newly made beds, chocolates, and a card with the next day's weather.  The lobby and bar are beautiful.  The fitness center is hard to find (it is in the spa), but very nice.  Not too big, but all of the treadmills and ellipticals have bottles of water and towels waiting for you.  They also have personal TV's which is an upgrade from my gym I go to at home.

The Sazerac bar is very nice, but expensive as is everything else in the hotel.  There is a coffee bar/breakfast place also located in the lobby.  My parents had the breakfast one day and didn't enjoy it.  We did not try the John Besh restaurant located in the lobby.  The pool area is very nice and has a bar with some food items on the pool deck.

Only cons:
- For as much as the hotel costs per night, you would think they would throw in wireless internet in the rooms, but you have to pay extra for that.
- Generally the room was very quiet, but on the day of check out when they slide the check out piece of paper under your door, they for some reason felt the need to knock twice . . . at 7am.  Not necessary.

20/09/13 | Link | Rating: 4.0
168. Kate L.
I have stayed at the Roosevelt twice now.  The pros definitely outweigh the few cons.

Pros:
Clean and pretty rooms
Quiet while you sleep
Great pool and pool bar
Super friendly staff
Room service 2x daily
Sazerac bar in the lobby
Great pastry shop in lobby

Cons:
-While steps from the French quarter, getting to the hotel at night on Canal was shady
-Room service had lousy food (like most hotels)

06/10/14 | Link | Rating: 4.0
169. James B.
So,  this past weekend I had the opportunity to stay at the Roosevelt with my Bride as we went to the ball for her Krewe, the Mystic Krewe of Nyx (GEAUX NYX!!)
It is truly a top notch hotel in some sense of the word, but terribly sub standard in others.
The room, is adequately sized, the bed, is large and uber comfortable.
They give you 2 small bottles of water complimentary
There is no coffee pot in the room (This, for me was a huge point deduction), leaving you to get coffee from the shop on the first floor, not a bad price, but come on, even Holiday Inn provides a small Pod machine to your room.
The Turn Down Service threw away the hangers from my rental tuxedo, which was a random act of "HUH?" Luckily Men's Warehouse didn't seem to mind.
The television was large, and very nice, Having to ta you key to pick your floor in the elevator, a weird touch, I would say, reconfigure this to where you have to tap your key to get INTO the elevator, but not to go to your floor, but now I'm just picking nits (Ew, gross saying, not sure how that one has kept it's legs all this time.)
Stay Dark Curtains, a nice touch, we had a sitter and were able to sleep well after sunrise thanks in no small part to these.
So, overall, I think that this hotel, is a great place to stay if you are Mormon and looking for a comfortable room (No coffee/no Bueno, you can kind of see how much I like me coffee).
But if you want a coffee maker in your room, there are other places to stay with just as much comfort and opulence..
Signing of, and I'll keep the light on for you.
B.E.D.

14/01/15 | Link | Rating: 3.0
170. Joanne C.
LOVED THIS HOTEL! The staff were all very accommodating and very nice. Especially the bell desk during check out. I had already left all my stuff with them, but decided to carry my laptop with me walking around New Orleans while I was waiting for my flight, but it just got way too heavy! I was hesitant to leave JUST my laptop with the bell desk, but did it anyways to give them the benefit of the doubt and it was certainly still there when I came back!

The rooms were very nice! It was quite spacious for being one of the smallest or maybe the smallest room. There was a walk in closet with an ironing board. The bathrooms were a decent size and came with Salvatore Ferragamo amenities!

The location was perfect. It was far away enough from the action and loud noises, but very close in walking distance. I didn't want a hotel directly on Burbon anyways because it gets too crazy there, but the location of this hotel was perfect! It's also on the same street as the big shopping mall, just a few blocks down.

05/05/14 | Link | Rating: 4.0
171. Jack J.
Outstanding quick weekend trip, stellar service!
The Doorman offer outstanding dining advise, the room was perfectly cleaned and ready on time.  The cocktails in the lounge are not cheap but they are delicious!

05/01/15 | Link | Rating: 5.0
172. Mark L.
I stayed here for three nights.  This is an older hotel that is very elegant in its appearance.  The rooms are very nicely maintained, and while a little on the small side, I found the room very comfortable.  The bed was extremely comfortable with soft pillows and nice sheets, and I didn't have any problem sleeping there.

There was free wifi throughout the hotel, which I appreciated very much.  The food that I had there from the hotel as part of a conference was excellent.  All the service was friendly and efficient.

The location is also excellent.  It's about a block or so from Bourbon Street, and it's an easy walk to the waterfront and the French Quarter.

I would have given a higher rating if not for the following:
1) I am an early riser and need coffee when I wake up, in particular when I'm on a business trip and want to do work in the early morning.  The rooms do not come with coffee makers, and there is nothing open in the hotel where you can get coffee in the early morning (like before 6:00 or 7:00 am).  I had to walk about three or four blocks to a 24-hour mini mart to get coffee.
2) The layout is unusual.  To get to a ninth floor room, you either get off on the tenth floor or the eighth floor elevator depending on which elevator bank you get into.  Many times I went to the wrong floor and took stairs.
3) The elevators are inadequate for the hotel.  On one occasion I waited about 5 minutes, then gave up.  I found later that an elevator was taken out of service.  It would have been nice for them to post a notice and ask people to use the other elevator bank.  On other occasions when the elevators were all in service, it was still slow to wait for the elevators, and I ending up taking stairs to and from my ninth floor room.

28/09/14 | Link | Rating: 3.0
173. Abram B.
Entrance and main lobby are gorgeous.  Room is large but bathroom is very small.  Location is great in that it is only a short walk to all French Quarter attractions and yet not right in the middle of the late-night rowdiness. Overall this hotel feels like you're stepping back in time and is a positive experience overall.

03/01/15 | Link | Rating: 4.0
174. Angie B.
Beautiful hotel, super clean, comfortable beds I love the sheets nice quality thread count what you would expect in a hotel like this. There is a lovely little coffee shop on site with house made pastries good coffee and espresso drinks, 2 bars with great bar tenders ( I haven't met a bad one here yet!)
The Italian restaurant is great and open latte, this hotel is conveniently located with in walking distance to French quarter and plenty of restaurants and shopping I would stay here again if ever back in New Orleans!!

22/09/14 | Link | Rating: 5.0
175. Nicole W.
It is one beautiful hotel - that's for sure. The Roosevelt has a *lot* going for itself beyond the stunning lobby and professional, polite staff. The list includes...

Great location: Far enough away from Bourbon street but close enough for a quick jaunt to check out the action.

Big rooms: Our room included a front room with a TV, desk, closet and couch. A short hallway with a wet bar led you into the bedroom that hosted a big flatscreen, super comfy bed and small but nicely appointed bathroom.

Mini bar: Expensive per usual, so if you're looking for a $6 can of Pringles, you've got it.

Workout facility: On the first floor next to the spa you'll find a sizable workout room with plenty of treadmills and elliptical machines. Plus, a few weight machines, free weights, foam rollers, exercise balls, and infused water.

WiFi: Is *not* free, which is (IMO) ridiculous.

Gift shop: Super cute and southern. You'll find anything from upscale snacks and knicknacks to clothing to books and cooking materials.

Spa: Very nice (and highly touted) Waldorf Astoria spa. My facial was on point - both relaxing and cleansing. Are the services pricey? Indeed.

The Roosevelt seems a gorgeous place for a wedding or to luxuriously lay your head for a few days. With a few improvements on the technical and price front, this could be a truly fantastic hotel for all who are willing and able to shell out the dough.

09/06/14 | Link | Rating: 4.0
176. Valerie N.
As a Hilton Honors member, it was really a no-brainer to stay at the Roosevelt New Orleans.  They offered a great double points package and we were even able to select an upgrade to a corner king.  Reservations were easily made online!

Our flight landed early and we headed straight to the hotel in yucky weather.  We expected to drop bags and change clothes in a downstairs bathroom, but to our surprise, we were quickly checked in, pleasantly greeted, and upgraded to our corner king room.  Hooray!

Our room was perfect, on a quiet upper floor (the 8th).  The corner king did afford a bit more space that we found well worth it.  I thought the bed was amazing - soft sheets, comfy pillows, and clean as a whistle.  The air conditioner also worked wonders.  It could have only been better had the bathroom had a tub, but hey, there was a TV and plenty of space to house our toiletries.  The closet was also spacious and I loved the robes that were provided.

I feel like I erroneously skipped past the beautiful lobby.  My mouth dropped when I walked in - its so opulent, with the clock and glass chandeliers, as well as the elegant flower arrangements.  Stunning.  

We got excellent sleep all three nights, although a couple nights we were able to hear street noise from a garbage truck and/or sirens, but my white noise app worked like a charm to stamp it out!

We ordered room service one night and got a delicious pizza from the restaurant downstairs.  Yum yum yum.  Our rate included $50 credit to the bars and room service, so we spent it on that and enjoyed it.

I adored the live jazz in the bar downstairs, and of course, I whiled away a ton of time in the Sazerac.  There were 2 weddings at the hotel that Saturday night and it was so fun seeing the wedding parties live it up.  Just super cool.

Might I add that this is a terrific location?  We walked to absolutely everything and back again.  Its also close to a Walgreens and CVS, so should you forget something, its not far to pick it up.

Best of all is the service.  In addition to our speedy check-in, I have to give kudos to the service staff.  I realized a couple days after we got back that I left my jewelry in the safe.  Although none of it was valuable, there were items that I had gotten from my world travels that could not be replaced.  Not only had the hotel found it, they shipped it back to me, safe and sound.  I truly expected to call and get a "Sorry, we looked, couldn't find it..." response, but was pleased as punch when they had not only found it, but eagerly agreed to ship it to me like it was not a problem at all.  Classy classy classy.  

I will definitely stay here again.  Its a great value (especially if you can find a deal on the Hilton website!), the rest is superb, there is fun to be had in the hotel and right outside its doors, and you'll be treated like royalty.  Heyo.

07/07/14 | Link | Rating: 5.0
177. Brandon R.
The beds are amazing for a hotel!  I have a bad back so I this is important to me.  The service is top notch all around.  Room service was good food.  The Spa and gym are pretty decent.

There is a really cool pool on the roof of the hotel. And for he holidays it's decorated awesome right now.

25/11/14 | Link | Rating: 5.0
178. Jana C.
A lovely stay... with a few glitches.

Given a suite with 1.5 bathrooms, which was definitely such a pleasant surprise...great space for the two rooms. Bathroom telly is this sad, sorry piece of M.I. China junk. We asked for new batteries for the remote, as once we got it on, couldn't turn it off (or vice versa... how frustrating). Suite was advertised to come with slippers.. none to be found.

Turndown service is always a nice touch. And so are the ever emollient Salvatore Ferragamo bathroom toiletries. My favorite was the Tuscan Soul soap. Amazing stuff!!!!!! (Can you tell.. i'm a soap girl) Housekeeping was not competent; no attention to detail.  Left things unclean in the bathroom, and did not replace soap.

Each room had its own 42" flat screen, and comfortable armchairs and sofa. Enjoy the vintage style of furniture. Bed was no Heavenly bed system, but very nice. Room held a nice view of the eastward French Quarter. Shower heads were a huge plus!!!

Fully stocked mini bar, all on timer (reminiscent of the Wynn hotel suite). No coffeemaker in suite.

Comped with discount at the Sazerac Bar. Nice touch.

Gym: a loooooooooong haul down a loooooong ramp into the basement of the hotel, out toward their spa and the street. Inconvenient... have to walk past the door to Domenica restaurant in order to get there from the elevator bank of rooms.

But the history... oh the history here. Read from cover to cover their in-room magazine capturing all of the rich history here. Reopened in 2009 after a major overhaul, post-Katrina.

A special treasure....lots and lots of special features. The lobby: breathtaking. If these walls could speak....Blue Room was closed. Rooftop bar is open only during the summertime. Heard the pool is indescribably classy too.

20/01/14 | Link | Rating: 4.0
179. Denice C.
This is a great hotel! Every thing that you would expect from WA! Pristine rooms, beautiful decor, a bed that makes you feel like you're on a cloud, in the sky with not a care in the world. And....if you dare to put on one of the robes, be warned, it is the most conformable thing that has ever wrapped about your body. I actually have been looking to order one from their girt shop, they are kind of a big deal.

As for service, I honestly have to say that I was expecting a little more. People were helpful I guess, but about half of the people seemed as though I was bothering them ordering coffee from the coffee shop, or asking at the desk for a recommendation. However, the robe quickly made me forget about these bad interactions.

Also, I worked out in the gym that is located in the spa. It is small but has everything that you need; some cardio equipment and free weights along with a cable machine. It is also well stocked with bottled water and fruit along with towels. Another nice touch is early in the mornings (I think until about 9 am) they have a mini fridge by the elevators stocked with water for "The runners".

I would surly stay here again. Good location, and wow.... those robes.

18/08/14 | Link | Rating: 4.0
180. Greg M.
I had the pleasure of spending many, many nights at the Roosevelt during my year-long commute to NOLA prior to moving to the city.  This is truly one of the finest hotels anywhere in the country.  The guest rooms are all unique, luxuriously appointed, and amazing.  The Sazarac bar is my favorite in the city.  Dominica is fantastic.  The pool area is best in class.  The gift shop is top-notch.  Even the on-site business center is extremely well run and super friendly.  

Absolutely everything about this hotel will leave you wishing you could live here, but where the Roosevelt really shines is in their world class service!  Everyone you encounter, from the bellmen, to house-keeping, to front desk to concierge, will make you feel like family.  

The Roosevelt is my top recommendation for friends or business associates visiting New Orleans, and I've never heard anything but rave reviews from everyone I've sent there, without exception.

25/09/14 | Link | Rating: 5.0
181. Brandy W.
This review is of the Roosevelt as a seminar spot, not as an overnight hotel as it as way too pricey for our pocketbook.

The actual facilities are beautiful and are currently decorated for  Christmas time with incredible white lights, treas, and more. The meeting room we are in has a good sound system, great temperature control, and comfortable seats.  What more can you ask for when you are at a super boring meeting???

Well, I can hope for awesome authentic cajun food at the catered lunch... but that did not happen.... Oh well, the food they did serve was pretty good too for meeting food. We had some roast beef sandwiches and a nice dessert.  The soup was all out by the time I got there and it was going to be a while but we only had 20 more minutes for lunch.  

The hotel service staff was very friendly and helpful and I can imagine you are totally spoiled if you actually choose to stay the night here, just bring a big pocketbook!

12/12/14 | Link | Rating: 4.0
182. Mallory E.
Fair Warning: I did not pay for my hotel room, my friend's company did.

I spent the night in the Luxury Suite with my friend because she didn't want to spend the night in the room alone. Let me just say, I haven't ever stayed in a more luxurious hotel than this one. I loved how there were candies waiting for us in the room, that we had ample room to spread out (seriously the room was huge) and we had some great views of the city.

I wish I would have taken a bath in the Clawfoot Bath Tub but I opted for a shower. The complimentary items in the hotel were delicious and I want to buy them and use them at home all the time! I did have an user issue because I had the shower head pointed at the shower and the glass door opened and caused a mess - whoops my bad. I was able to quickly mop up the miniature flood without my friend knowing :D.

We shared the king bed, but my friend started snoring and I ran away to the couch in the other room of the suite. That couch is so wide and so comfortable - I may even exchange it for my bed. Well maybe not, but it was better than sleeping in a room with someone snoring!

The whole experience was nice, I love that the valet was quick and easy, all the staff was friendly, and the room was comfortable. I now see why these rooms are so pricey - I  hope I can stay in the hotel again!
 
Also - if you are a tourist you must go see the Christmas display!

05/11/14 | Link | Rating: 5.0
183. Damien H.
Stayed for a bachelor bachelorette weekend, we loved it. Breakfast took awhile to get on the last day, they apologized and didn't charge us for it.

10/05/15 | Link | Rating: 5.0
184. Corey E.
One of the best hotels in the city. If you are looking for an upscale hotel with a touch of class in the heart of New Orleans and walking distance from Bourbon, this is your place. The holiday lights in the lobby are beautiful.

The Sazarec Bar is awesome and one of the best bars in the city. I wrote a separate review for the bar so check it out and make sure to go while you are there.

02/01/15 | Link | Rating: 5.0
185. Tiff P.
Just a few steps away from Canal Street, this hotel is beautiful and in a prime location. Both Walgreens and CVS are located on the block corner, in case you forgot anything. The famous Bourbon Street is a 2 minute walk away. You can basically get to anywhere from here. We walked to the Garden District, about a 20 minute walk. Cafe Du Monde is a short walk down the waterway, where you can browse shops and stop at parks and museums along your way.

The hotel itself encompasses a lot of New Orleans charm. The staff is friendly and warm and service is prompt. The only indifference we experienced was at the restaurant, where the waitresses treated our party of two a little coldly, perhaps because we appeared to be in a biracial relationship? Their attitude and slow service were extremely apparent and seemingly designated just for our table. But with this being the only instance of anything negative within this hotel, I still have to give it 4 stars. Our suite was gorgeous and everyone else was positively pleasant.

08/04/15 | Link | Rating: 4.0
186. Bret A.
Gorgeous renovation of the Fairmont!

The lobby, the huge crystal chandeliers, the gracious staff - the Roosevelt carries on the tradition and grace of the Fairmont hotel damaged in Hurricane Katrina.  There are several restaurants and bars off the the lobby for a quiet stop or respite.  Domenicos has excellent food and don't miss the truffles at Teddy's.  The gift shop is lovely and the spa a traditional Waldorf experience.

Very convenient location near Canal and a few short blocks to the French Quarter. Truly a beautiful hotel!

24/04/15 | Link | Rating: 4.0
187. Stephen D.
Stayed here over jazzfest.

The property is beautiful with an old school grand lobby.  Check in was quick and easy and staff was amazing. Room was very clean and super linens and a comfy bed. The coffee shop ( Teddys) was nice but the coffee was pretty terrible. Sad for such a nice spot.

Sazerac bar was slammed but pretty cool!  Recommended !!

08/05/15 | Link | Rating: 4.0
188. Edward G.
An amazing hotel with an amazing bar and a great restaurant. The Sazerac and Domimica (John Besh) are both amazing in their own right, to have both just feet from the lobby is beyond convienient.

I could not help bit feel like I was in the middle of everything while being away from it at the same time. The single king room we stayed in was well appointed although slightly small. However being able to watch espn from the shower is a an amenity for which I am bery thankful. I have only stayed here a couple of times for staycations but have thoroughly enjoyed each stay.

14/01/15 | Link | Rating: 5.0