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Windsor Court Hotel in New Orleans, LA

Windsor Court Hotel in New Orleans, LA

Specialties

Just 3 blocks from the French Quarter, the Windsor Court Hotel is a luxury hotel in New Orleans, and has been awarded both Forbes/Mobil 4 Stars and AAA 4 Diamonds. We are your best New Orleans Hotel.

History

Established in 1984.

The Windsor Court Hotel was developed by New Orleans businessman James "Jimmy" Coleman Jr. in 1984 and sold to Orient Express Hotels Ltd. in 1991. In October of 2009, the hotel proudly returned to local ownership.

Throughout its history, the Windsor Court has been the primary choice for discriminating New Orleans travelers, from world leaders and royalty to professional athletes, business leaders and other celebrities. More than 80% of the property's guestrooms are suites that range from 600 to 2,000 square feet. Windsor Court Hotel is the only hotel in New Orleans, and in all of Louisiana, to receive both the coveted Mobil Four Stars and AAA Four Diamonds designations. In 2009, Travel and Leisure ranked the Windsor Court #13 in its annual listing of the "Top 50 Large City Hotels in US/Canada." It was the only hotel in New Orleans to make the list. The hotel was also earned a spot on Condé Nast Traveler's coveted "Gold List" for 2009 and Zagat named it the Top Hotel in New Orleans.

 

Company Info:

Rating: 4.21

Address: 300 Gravier St, New Orleans, LA, 70130
  • Mon: 9:00 am - 6:00 pm
  • Tue: 9:00 am - 6:00 pm
  • Wed: 9:00 am - 6:00 pm
  • Thu: 9:00 am - 6:00 pm
  • Fri: 9:00 am - 6:00 pm
  • Sat: 9:00 am - 6:00 pm
  • Sun: 9:00 am - 6:00 pm

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Comments (94):

1. Andrew H.
$60M worth or art on display at this 5 start hotel.  Of course i will give it a five star rating here too. Was there on business so didn't get to fully enjoy the deluxe suite.  Want to go back ASAP.

10/03/06 | Link | Rating: 5.0
2. Zachary A.
Windsor Court, Renaisance, W, Monteleone.  These are the best high-end hotels in New Orleans.  There are other places cheaper, but if you want quality you've found it.

10/07/05 | Link | Rating: 5.0
3. susie l.
3/21/2009       Arrived at 2pm for a Saturday wedding.  Was told that the room was not ready.  No problem, had a late lunch at Galatoire's in the Quarter.  At 4pm room still not ready.  Dozens of other guests in the same situation.  Wedding was at 7pm.  Was told by the staff that WE COULD CHANGE FOR THE WEDDING IN THE FITNESS CENTER is we needed to!   They were rude, cold and uncaring in all respects. After another hour in the bar we were finally given a room at 5:30pm.  The KICKER was the room had obviously been ready earlier (if not the day before) because the room was hot with the a/c off!  Towel's were scarce, amenities are substandard.  The tvs in the room are old, really old.
As for the tea service, once the tea service was over the tables stood uncleaned and dirty for hours.  The restaurant WAS the best in the city 20 years ago.  It barely can be called even a restaurant now...more like a cafe.  Lunch is only a COLD buffet.
I will never be back as a hotel guest and I am a local.  Please consider the Omni Royal Orleans or The Ritz Carlton, both in the heart of the French Quarter and operated by people that actually care.

22/03/09 | Link | Rating: 3.0
4. Ryan W.
I was really excited to stay at the Windsor Court for a recent weekend trip to NOLA with my wife.  Unfortunately, we were both extremely disappointed.  First, no rooms were available upon check-in, even though we had arrived at the check-in time of 3PM.  No big deal for us as we would just walk around the French Quarter until a room was ready.  The front desk took our cell phone number and promised to call when a room was ready.  Three hours later, no call.  When we got back, they had assigned us a room, but left our bags sitting out next to the front desk, despite having promised to deliver them when the room was available.  When we got to the room, we were again disappointed.  The room was a nice size, but the furnishings and decor were tired and dated.  The bed was as hard as a rock and was uneven.  We inquired about another room with the front desk, but were told they were sold out that night.  After adjusting our expectations downward, we settled in to get ready for dinner out.  When my wife went to take a shower, she discovered the removable shower head only pointed straight down.  We called engineering and they improvised a fix, but it was such a hassle.  The water pressure was terrible.  Water from the bathroom faucet shot out sideways and squeeled when the cold water was turned on.  The lights in the hall near the closet didn't work so you couldn't see into the closet.  There was no garbage can in the main room (only in the bathroom).  Housekeeping didn't replace hand towels or washcloths after our first night.  When we called to request more towels, they only brought bath size towels and no hand towels or wash cloths.  At least one of the additional towels they did bring was dirty.  When we informed the front desk manager of our disappointment and a list of the problems we encountered, he responded with a terse "uh, sorry."  Are any of these things huge issues?  Not really - we're usually pretty easy going travellers.  But all of these annoyances built up into a bad experience.  Sure, the common areas are lovely and elegant, but unfortunately we weren't staying in the lobby.  The Ritz-Carlton is about the same price at the time we booked, and given a second chance, we would've stayed at the Ritz, no doubt about it.

18/11/08 | Link | Rating: 2.0
5. Susan M.
Extraordinarly good service, even though they still have staffing problems after Katrina.  The club level is the finest I've ever seen.  The bar and restaurant are "old New Orleans".  Truly excellent.

09/08/07 | Link | Rating: 5.0
6. Tanya L.
A total class act. Get ready for gracious bellhops that sweep your luggage into your room and doormen that wisk the entrance open. It feels like a palace in the lobby, decorated with rich carpets, lamps, and plush furniture. The rooms are rediculously clean. To sleep here is to have one of the best rests in your life. The fairy-tale like courtyards filled with trees are a great place to sit with a date. My parents, who introduced me to this hotel, have impeccable taste :)

07/05/07 | Link | Rating: 5.0
7. jamesandsue g.
The best thing about this hotel is that it was free. The place is very dated. If you think "Scarface" is still cool, then you might enjoy this trip back to the early eighties. We were comped a suite after two horrific experiences at the restaurant in the hotel. The "super cool" old school TV on a lift at the foot of the bed didn't work and maintenance couldn't fix it. Why would anyone pay money for this? We've stayed at many places in New Orleans and would never go back to this dying elephant. Go to the W, go to the JW Marriott, go to the Bourbon Orleans, go anywhere but here!

04/04/09 | Link | Rating: 1.0
8. David C.
Excellent service, excellent suites, high prices.  Didn't really sleep in the bed as we were sharing the suite so slept in rollaway in stead.  Rollaway's are comfortable!.  Didn't really get to enjoy any of the other parts of the hotel as we were out walking around.

22/10/07 | Link | Rating: 4.0
9. nic f.
i've only stayed here once and it was longer ago than i care to admit but it was a lovely oasis in the middle of the quarter.  i remember  being speechless thanks to their phenomenal art collection -- not exactly what you expect in a boutique hotel.

our room was gorgeous:  large, nicely appointed, huge bathroom with all the trimmings and a truly phenomenal mattress.

i'm not sure you can do better in n.o.  i don't know that i'd want to try anything else.

13/12/07 | Link | Rating: 5.0
10. Yale C.
Hands down, the best hotel in NOLA I've tried. Although the rooms do show their age a bit, they're spacious and could easily be suites in most other hotels. The hotel gym is a bit small, but has the basics. The service is among the best I've had anywhere. When I checked in, there was an error with my key card. As I turned to head back downstairs, a bellhop was coming off the elevator with a replacement key card. The clerk checking me in and had noticed the error, issued a new card, and sent it up immediately. The staff were friendly, responsive, but not intrusive. The location - between the French Quarter and the increasingly revitalized Warehouse District and close to the Convention Center - is fantastic. Will definitely use from now on for all trips to NOLA

09/04/11 | Link | Rating: 4.0
11. Nancy M.
I ended up checking in at 2 a.m.  For a minute, I was worried that they might have given my room away, since I was technically supposed to check in the evening before, thankfully they had not.  The very friendly staff at the front desk promptly checked me in and answered all my questions.  I was contemplating some dinner since I hadn't eaten since my connection in L.A. several hours before.  Happily, they reported that they have 24 hour room service, with several options for HOT entrees.  Hooray!  I have not been so lucky with other hotel late arrivals.  Anyway, I made my way upstairs and opened the door to my room - WOW!

This suite is larger than my apartment!  Did they make a mistake?  Well, I'm not going to worry about that.  I ran around from room to room like a kid in a candy store, surprised at every turn to find something new and exciting.  Let's start at the beginning.  

Off to the left of the foyer (yes, there is a foyer, complete with a table, lamp and mirror), there is a tiny kitchenette.  The refrigerator (which is normal size, not the small hotel size) holds the minibar.  There is also a small stove, but for the life of me I can't imagine cooking in there.  Going past the foyer, you are in the large living room.  There are a couple of couches and a coffee table.  One corner of the room has a desk, another corner of the room has a table and chairs.  From the living room you can go through the beautiful French doors (yes - there are French doors in the middle of my hotel room), to the bedroom.  I love big fluffy beds, and my room was well equipped to make me happy.  There was also a pop up TV at the foot of the bed, you know, the kind that hides away at the push of a button.  It would have been totally cool to have it be a huge flatscreen.  No such luck, it was a relatively small tube t.v., but still a cool touch.  The next 3 rooms (yep, still 3 to go) are what I call the bathroom suite.  Right off the bedroom is the vanity, with huge mirrors and the light bulbs that run the length of mirrors, the kind I would imagine movie stars use to get ready.  Then there is the room that holds just the sink, and the final room with the toilette and shower.  The shower is excellent!  A big pet peeve of mine is bad water pressure.   No problems with that here, the water pressure is adjustable, and even at the lowest setting its feels great.  Also, the shower head is at least a foot above my head, which is unusual since I'm rather tall.  The towels aren't the softest, but they are pristine, and I'll take a perfectly clean towel over a slightly dingy soft towel any day.  [When I get home I'll post pictures of it all :)]

The whole hotel is done in the French colonial style, which is not quite my to my taste, but it's still very well done.  You should also know that at some point during the evening, they do turn down service.  (I didn't realize that and left a lot of items out in the open that I otherwise would not have.  Nothing was missing, but still I would have like to have known.)  Finally the gift shop in the hotel lobby is only open from 10-5, so I can't visit it since I'm at work during those times.

I would definitely recommend this hotel if you are staying in New Orleans' French Quarter.  Enjoy!

17/03/08 | Link | Rating: 5.0
12. Matt R.
They made me feel like a king!!

21/08/10 | Link | Rating: 5.0
13. G. B.
Don't care about art. Don't eat or imbibe in hotels. Why would you eat hotel food with the French Quarter next door? Just want to have a nice well appointed room with a decent view.
Room (suite) was a bit shabby for the price. Two double beds in a suite??
View of some beat-up buildings. Won't go back.

22/04/10 | Link | Rating: 2.0
14. Tracy A.
My recent stay at the Windsor Court was quintessential New Orleans. I've stayed at the Westin, etc. but the Windsor is charming and authentic. Service was fantastic. The Polo Bar was great. And our suite had a wonderful view of the river -- not to mention it was almost as big as our house :-)

I was at a meeting with several locals, and they agree: This is the place to stay, to stop in for a drink, etc. And it's a perfect location, near restaurants, the convention center... I'm ready to go back. (My only quibble is with the kitchenette. There's a full-size refrigerator and a small, old stove, but no pans or utensils. I need to heat some medications, and a microwave would have been helpful.)

28/10/08 | Link | Rating: 5.0
15. K S.
This review is for the bar are only.  The ambiance and live music were the perfect touch for early evening cocktails but the rude waitress and terribly slow service ruined it for us.  There was only one waitress for the entire cocktail area, at least 80 people.  There was also only 1 bartender to make the drinks.  It took us over 35 minutes to get the waitress's attention, another 30 minutes to get our cocktails and another 25 minutes to get a glass of water.  We had dinner reservations to get to and were only planning to spend 30 minutes total there, but due to the lack of service staff it threw our whole night off.  The hotel itself look lovely.

29/05/12 | Link | Rating: 3.0
16. L. A. W.
This is a great place for holiday tea with your girlfriends. It has also served as a great backdrop for a professional association meetings.  I have been here several times, and I always enjoy the scones with clotted cream and lemon curd; tea sandwiches; and chocolate covered strawberries to name a few. There is a wide selection of teas, and you can always get champagne or other mixed drinks.  It is a great excuse to get dressed up and be grown up for the afternoon!  I can't wait for my next reservation. :)

23/05/11 | Link | Rating: 4.0
17. Penny S.
Absolutely hands-down my favorite hotel in New Orleans, as long as I'm staying on club-level. The service is superior starting with David at the door, he always remembers my name! Where else is in New Orleans do you have such loyal and personable employees? Then there are the suites, such luxurious surroundings and amenities. The beds are too inviting. And the the "spoil-me-why-don't-you" club lounge with really good wines, delicious foods, helpful Concierge, beautiful views, and comfy chairs and sofas. Love it so much I wish I were there now.

20/06/11 | Link | Rating: 5.0
18. Shaun A.
Great hotel a little away from quarter but in the perfect area if you like magazine st area. Right in between. Every thing is good about this place. Food, rooms, service. Will continue going to this place.

12/01/11 | Link | Rating: 5.0
19. Vernon A.
We came here for tea. Lovely place. Peaceful. Superb service. If you really like the tea as much as the food, you will not be disappointed as they have obviously taken care in finding very good teas to serve. For a small additional fee you are fed one toast with caviar and one with salmon in addition to one alcoholic beverage. I could have lived without although a nice champagne. Food as we would have expected. Have had better (in England) but we were happy. And quite full! This is a great experience and a great way to spend time with my wife and daughter.

27/03/11 | Link | Rating: 4.0
20. Brooke A.
I enjoyed staying here with my family as a child. I look forward to my visit there this year.

22/09/11 | Link | Rating: 5.0
21. Cherie G.
I feel as though there aren't enough adjectives to describe my positive experience this past weekend. My husband surprised me with reservations for the weekend at The Windsor Court. It was in celebration of my birthday. We had our two children 7 & 10 in tow. We only live about 90 miles from New Orleans so we are very familiar with the area. We had not stayed here before but now I can't imagine staying anywhere else. From start to finish it was a perfect treat. Everyone was so kind and at your full attention. It was a very slow weekend so the sweet bartenders allowed our children to sit at the bar with us. We had cocktails and they enjoyed sparkling grape juice. We had supper at The Grill Room our first night there. We really enjoyed the music and atmosphere. The suite was spacious and very accommodating for a family. We also really enjoyed the balcony overlooking the city! Thanks WC for a fabulous birthday celebration and I hope to be back soon!

04/09/13 | Link | Rating: 5.0
22. Erin J.
What a great place to stay! I was about 6 blocks from Bourbon Street, which was perfect. Right around the corner from the W, across the street from Harrah's casino too!

The staff was amazing and my room fantastic. I had a a junior suite tht was simply gorgeous. A sitting room, dressing room, and huge bathroom, 2 balconies.

I had a plumbing problem in my room and with one mention to the cleaning staff, the problem was fixed likity split!

11/06/10 | Link | Rating: 5.0
23. Jeff C.
I spent 5 nights at the Windsor Court Hotel. This was the best hotel experience I've had in New Orleans. Location is great and the staff all seemed to be genuinely interested in providing good and friendly service. Dining experience was also very good. Price was much better than major hotels in the downtown /french Quarter area. Windsor Court is not a resort, but I will always stay there when I return to New Orleans.

12/04/13 | Link | Rating: 5.0
24. Gregory S.
Hotel being remodeled.  The upgraded rooms are fantastic.  Suites are roomy and well appointed.  Good restaurant on site.  Great service staff.

08/11/11 | Link | Rating: 4.0
25. Chris W.
Beautiful hotel with a classy old feel.  Rooms are large, styled in a classic southern style.  Staff was super friendly.  Really couldn't have asked for more.

04/10/11 | Link | Rating: 5.0
26. Kim J.
Okay....let me just preface this by saying that I think this place is beautiful and will be a 5 star if they can work out a few kinks!
I'm still a guest here and will be departing tomorrow, I doubt management will address this as they haven't addressed the issues this far! Staying here for a conference, when we checked in, one room out of our 3 was not correct with our check out date--- after about 45 minutes finally figured out!
We have been here 3 mornings .... NO HOT WATER IN THE MORNINGS!!! We've been told that this is due to renovations and "it takes a whole to run through the closed floors....just lett it run about 30-40 minutes" .....I'm sorry but I am not adding an extra hour to my day just to get a hot shower. Now this morning we were informed that there will be watered interruptions from 10 am -12 Am "due to unforeseen water issues".
Issue number three: housekeeping.  The room is clean, but everyday we have had to call for somethingnthatnhasnt been replaced....towels, soap, etc.  Tonight we waited 5 hours for washcloths and toilet paper....not acceptable, even at the Super 8!!!!

Would I stay again???? probably not....I think there are some serious issues with this supposed 5-star Hotel!!!

06/12/11 | Link | Rating: 3.0
27. Greta P.
My husband and I could not have been happier with this overnight stay. We never even left the hotel as everything was right there. We definitely enjoyed the Club Lounge, Grill Room and Polo Lounge too.

02/10/11 | Link | Rating: 5.0
28. Patricia R.
An old world 5 star hotel with the charm that has been lost in the modern day hotel chains that now dominate NOLA.  It's an oasis near the craziness of the French Quarter.  We stayed in a large corner suite with views of the water.  The service is excellent.  Really enjoyed the Polo Lounge for martinis and jazz.

31/05/12 | Link | Rating: 5.0
29. Lindsay H.
Super swanky place.
Seriously.
They now serve bar food.
Seriously.

You can act like a local with these tips...

1) Bar Food:
Go to the Polo Club late night til 2am and order the truffle fries & cheeseburger w/ Talligo cheese inside the patty topped off with foie gras of course!

2) Tea:
A good spot for ladies to have tea and scones on a Sunday afternoon to recover from heavy drinking.

3) Alcohol 101:
The Polo Club Lounge is also now offering monthly classes/tastings of whiskey, scotch, and all that good stuff. Get schooled in liqueur while getting your drink on. So Nawlins'.

26/01/10 | Link | Rating: 5.0
30. Susan H.
Best hotel I have found in New Orleans. Make sure you stay on the Concierge floor. Breafast every day, drinks throughout the day and then snacks in the evening.

01/07/12 | Link | Rating: 5.0
31. Jeff L.
Like a one time beauty queen still clinging to her vision of what she used to look like in the same dress that she still wears today. Windsor Court needs to drop some coin and buy a new dress.

Needs new carpet, new bathrooms, new drapes, new electronics....just about everything in the room needs a make over.

The service, however, was very good.

15/04/10 | Link | Rating: 3.0
32. Stephanie C.
This was my first stay @ Windsor Court and I have to say, they are now my NOLA go to hotel! I always assumed the room rates would be really high, but they are not much different from other hotels in the area. The whole hotel has been updated, with a new outstanding Spa. My loyalty comes from the unbelievable service!! I needed a DVR in the room, I got it instantly, no charge. I forgot my antiperspirant, housekeeping had some brought to my room in under 10 minutes...free. I ordered room service twice. It arrived both times in under 25 minutes, the food was still HOT and it was delicious! It has been decades since I have had a great room service experience. Polo Club and Lounge...fantastic! Roger and Jason made me feel at home immediately. Every patron I met @ Polo Lounge is fiercely loyal not only to the hotel but to the staff as well. I will never stay anywhere else!

25/09/12 | Link | Rating: 5.0
33. david h.
I've stayed in a lot of places in New Orleans and none of them stand out. This one does - a little.

It is very elegant and well appointed. It has a happening bar. It is an old hotel that has been redone well. The beds are comfortable. The room accomodations are a little Spartan. Pool looks nice and workout facility is just okay.  The staff is nice, accomodating and well trained. I liked that they had a bidet in the room. Hated that it didn't work. The housekeeping service was poor. They didn't clean well and they didn't re-stock well but at least they were nice.

Smiley face but I don't know that I liked it enough to make it my hotel of choice for New Orleans. Then again, I haven't found one better.

10/01/11 | Link | Rating: 4.0
34. Karen T.
Just stayed in this hotel for 4 nights and I really enjoyed my stay.  Our room was a suite and it was spacious even for a suite.  The staff - from the doorman to housekeeping to the room service was excellent!  Very friendly, very accommodating - just want to make sure we were having a good stay!  Room service was excellent though we only ordered breakfast.  It is about a 10 minute walk to the French Quarter, but it is an easy walk and with lots of shops and restaurants along the way.  I would definitely stay there again!

31/07/13 | Link | Rating: 5.0
35. p k.
The location is very convenient and the suites were very spacious, though dated. We spent a weekend with a group of friends and enjoyed the hotel overall, though found the service to be lacking. (With the exception of valet who were extremely courteous and efficient)

Upon check-in we found trash, bottle caps, and a dental floss pick on the floor/under the bed and twice asked housekeeping to remove them (finally removed on the third day). We had to call down each day for housekeeping to service the room as they did not appear before 5pm on two days (did not change sheets as requested nor replenish amenities in bathroom). The bedroom television did not work upon check-in and also took the hotel two days to address. To add to the general lack of concern, a few days following our stay I discovered an erroneous charge of $111 on my account that the hotel has yet to resolve.

22/08/12 | Link | Rating: 3.0
36. Amanda M.
I had a fantastic time at this hotel!

I got an amazing deal at this hotel through Gilt Groupe at $90 a night for a room with a King sized bed, a living room, an amazing bathroom area with a large vanity and other details. We freaking had one of those tv's where it sits in a box at the foot of your bed and you push a button and it elevates! I've never had one of those before! The kitchen does look it's never been touched since the hotel first opened but who the hell is going to use the kitchen if you're such a short walk from the French Quarter, home of the best restaurants in the world? The bathroom is also pretty basic...it did come with a bidet, a butt-washer....me and my boyfriend were too scared to test it and I couldn't really figure out how to turn it on.

This hotel is extravagant and over the top, especially when it comes to the other guests here, the customer service and about 50% of the interior design. The lobby is pretty breathtaking. When I walked in, there were these old grandpas in suits chatting in the lobby...I felt like I was at some swanky country club. The front desk people were so accommodating; I felt like royalty and I was also a little....weirded out by it I guess. I thought to myself "I wonder what this amazing front desk guy with the pseudo English accent thinks of two 21 yr olds checking into this place".

The Windsor Court is a short walk from the French Quarter, The Riverwalk, and across the street from Harrah's for those who like to gamble (very awesome, pirate-y decor...so cool!)

This hotel, to me, epitomized extravagance (even if the decor is starting to get a little outdated)...and the customer service is top of the line. You will feel like royalty here. It's not modern, like the W next door. I give them 5 stars especially because of the service, the comfortable room, etc. I'm not knocking off stars because things are slightly out-dated (at least there weren't bugs or unidentifiable stains on anything!!!)

I would definitely book with this hotel again if I head back to New Orleans again (*crosses fingers*)

05/09/10 | Link | Rating: 5.0
37. David C.
Stayed here Spring 2010 for several nights.  Fabulous.  Beautiful old-world furnishings.  Quiet.  Suites, balconies.  I hope nobody else finds out :)

23/05/11 | Link | Rating: 5.0
38. Halle T.
The Windsor Court has quintessential southern charm.  The rooms are spacious, the staff are attentive, and the location is divine.  

But it's really time for an upgrade.  The TV in the bedroom was from the early 90s, and rose from the foot of the bed with the push of a button.

The mini-bar was really a kitchen in our suite... and again, hadn't been upgraded since the 90s.

19/04/11 | Link | Rating: 3.0
39. Jamie W.
Having received a super deal through their website, hubby and I stayed for a four night stretch in August. We stayed at the Royal Sonesta a year earlier, and while it is nicely situated on Bourbon, we wanted to try something different and a little more high end.

We checked in very late (1 am or so) after a flight in from the OC and had no problems. Very quick and polite. The room itself was larger than most people's apartments. We had decided to go with the Full Suite and I requested a river view. Everything was all set up perfectly for us.

I read a few of the reviews by others. I will tell you that this is not the kind of place you stay at if you are looking for a trendy "W" experience (which is right next door BTW). The furnishings are what you might call "classic". Yes, some of them were a little outdated and apparently the hotel is being slowly remodeled. The galley/kitchen should probably be on the tops of their lists for remodeling. The fridge worked fine but looked to be about 25 years old. This is NOT an exaggeration.

The Polo Lounge was great for drinks and light eats. The pool was clean, big enough and had constant attention by the staff. I think it would have been nice for the pool to have a bar, though apparently you can order food/drinks to be delivered there.

I would not consider this a family hotel though there were families staying here. I am not a big fan of kids splashing around and screaming in the pool at the top of their lungs and their parents doing nothing to stop it. I don't have a problem with most kids - just the poorly behaved ones and since this is considered a "fancy" hotel, I think it is up to the parents to keep their kids in line with that level of clientele. Okay, diatribe over.

Part of our package included daily breakfast - this covered either the grill or room service. Since we aren't really morning people, we got room service twice. Overall, very good food. The bill both times was over $80 so it being comped was very welcomed.

Not a far walk to the Quarter. Taxis are lined up outside the hotel. Short walk to the river front.

Based on the size and cleanliness of the rooms, excellent service and amenities we would definitely stay here again if we got it for the same price.

31/08/09 | Link | Rating: 4.0
40. Antwanika S.
I think this is a great hotel but not sure if it really deserves it's extremely high rating. Service is TOP notch. No complaints there at all. However, you can tell at one time the hotel was grand but now it just looks old. Everything is definitely in good condition but it could use some updating especially the rooms. We had a suite room but didn't have a microwave...huh? The bathroom, not cozy at all....they need to beautify it. Nice linens, robes and towels.

The suites are bargain priced. Any hotel on the same level would not have a suite for $300! That's what we paid for ours and it was during the Essence Music Festival a huge event.

Perfect location in Central Business District. Right across the street from Harrah's.

12/05/11 | Link | Rating: 4.0
41. Brian F.
Great hotel, great service, very clean and nice.  They upgraded our family to a suite to make us more comfortable. I would recommend to anyone staying in Nola.

18/03/13 | Link | Rating: 5.0
42. Dave T.
Newly renovated, this beautiful and elegant hotel is perfected located on the edge of the French Quarter. Within easy walking distance to  Bourbon Street and the warehouse district, it provides a quiet respite after a full day of sightseeing and dining. The rooms are spacious and the furnishings are well maintained.  I highly recommend the two bedroom suite which provides a river view and feels more like a private wing than a suite. The concierge was terrific and house keeping was prompt and courteous. Truly a delightful stay.

28/03/13 | Link | Rating: 5.0
43. T. Y.
This is BY FAR the best hotel with a boutique and personal feel -- unlike other 5 star chains, their attention to details is simply superb, and they offer so much more than expected!

30/09/13 | Link | Rating: 5.0
44. Trip B.
This is the premiere hotel that I have stayed in during any trip I've been on. It's nice and tucked away and the staff is extremely accommodating despite the construction that was going on during our stay.

Be sure to have a meal at the Grill Room or the Polo Lounge as well. The only comparable hotels in the city would be the Sonesta or the International House.

02/11/11 | Link | Rating: 5.0
45. Nita J.
We are leaving the Windsor court tomorrow and have really enjoyed our stay here.  Mary Wallace has truly made our stay fabulous and we can't say enough about the windsor court and it's staff.  The suite, service and food is the best In new Orleans.  We will be back in september and can hardly wait. Next time we will reserve a suite with a balcony and river view.  Cheers to mary!

If you want to stay at the best hotel in new orleans, look no further..

13/05/12 | Link | Rating: 5.0
46. Vanessa S.
The constant dripping from the molding ceiling & the towels they use around the window sill to hide the fact that it is leaking is not pleasant.
I'm sure this was a nice hotel back in its day but now it is just too rundown.
If you want something decent, don't stay here.
If you don't want mold in your lungs, don't stay here.

04/05/13 | Link | Rating: 1.0
47. Scotty S.
A lovely lobby for waiting if one's room is not ready.

The suites are very spacious, clean, and well-maintained. The rooms are very light with tasteful decor. The drapes are heavy enough to block out most of the midday sun, which allows for a little one to take a nap after a long day.

One of the few hotel rooms with enough space to actually put away one's clothes from the suitcases!

There was a small problem with the television and a repair man was super.  He was great with the kids even when they were underfoot to watch what he was doing.

19/04/12 | Link | Rating: 4.0
48. Guy S.
This review is only based on the Catering Department. Went with a large group for a Christmas party, the service was ok but the food was either hot food served cold or cold food served warm.  Cold Foie Gras,over cooked Halibut, undercooked risotto etc. I know it is difficult to serve a group of over 100, but this is the Windsor Court?
the Holiday decerations thru out the Hotel were nice.

06/12/11 | Link | Rating: 2.0
49. Shercole K.
I'm truly a big fan of Windsor Court. I spend a lot of time here.  They have the polo lounge, the grill room and seem to always have the best events here. You want a great drink, you definitely need something from the polo lounge. Its awesome and I love the classy setup. Food, The Grill room gives an amazing food experience and the best tea I have ever had in my LIFE.

I recently visited an awards ceremony in the Gallery. A very nice setup. Great for small to medium scaled events with a sit-down dinner/lunch experience. Great setup and near the pool. Also, a wonderful and friendly staff. This is definitely one of my favorite hotels. Even if you not staying check it out for one of the other great experiences that can be found here.

22/10/10 | Link | Rating: 5.0
50. Buck B.
Windsor Court is a beautiful hotel in a fantastic location.  It's quaint, unique and our stay was enjoyable with the exceptions below.

Should others choose WC?  Really depends on your expectations regarding service.

Unfortunately, we won't be back.  There were just too many service issues that when collectively considered suggest a high disregard for top of the line service.  For example - we stayed four nights and the guest before us evidently smoked on the balcony and used a beer bottle as an ash tray.  Despite being one foot from the glass balcony door, this bottle was not removed by house keeping over the entire four day stay.  Our minibar and other common items were not completely restocked each night.  Our bathtub needed service.  We ordered room service which took 50 minutes; our order was missing a couple of items but we chose to ignore it instead of the hassle of trying to get the right items.

One afternoon, we asked the concierge for a recommendation.  As a side note, the concierge staff as a group is adequate at best.  Travis sent us on a 10 to 15 minute walk.  When we arrived at the restaurant, the hostess looked at us like we were nuts.  She said they were completely booked at least a week in advance, a fact any knowledgeable concierge would know.

And as a final insult, the housekeeper was going door-to-door at 9:00 a.m. on our final day (one in which we hoped to sleep late) ringing door bells and knocking exclaiming, "housekeeping".  I answered the door and noticed that our door and many of the others had our privacy - do not disturb signs hanging from the handle.

A couple of these mishaps?  No big deal.  As a collection?  It suggests a systemic problem at this hotel.  I'm quite certain that I can find a hotel in NO for $400 a night that has a much clearer understanding of five star service.

19/04/13 | Link | Rating: 3.0
51. Kristin K.
Stay in the odd number rooms if you can.  I have stayed on both sides and the rooms are well appointed either way and the views are better the higher you go (obviously) but you can see the river on the 'odd' side.  Tonight I was in 614 and my fiancee is in 501 and both are terrific in terms of size and comfort.  I have Moulton Brown products and he has another upscale brand in his room.  Complete with loofah sponge, terry monogrammed bathrobes & slippers, illuminated magnified mirrors and great linens and two HD tvs all make for a very luxurious night for those of us for whom a night in a fancy hotel is a real treat.  I love staying at the Windsor Court and it has become a family tradition due to its proximity to the NWW2 Museum.  Walking distance to Saks and the Quarter are a big plus.

22/03/12 | Link | Rating: 5.0
52. Lauren H.
Superb hotel! This little gem of a hotel is truly luxury at its finest.  I stayed here for the Essence Music Festival and I was very impressed with mostly everything this hotel has to offer. The location was perfect and the room was beautiful and very much worth the money. I took off one star because I did have a small issue with housekeeping not being as attentive as they should have been (I had to call and request services several times), but overall loved this hotel and would definitely stay again!

16/07/13 | Link | Rating: 4.0
53. Erich D.
The decor of this hotel is a bit antiquated, but it still retains that classy or ritzy feel and is still a nice place to rest your head. The faucet in the first room I had here produced a screeching noise whenever I turned on the water which was a bit annoying but tolerable. My second room for the next few following days didn't have any problems. All rooms have a small balcony which is quite nice and both rooms I stayed in had beautiful views of the rising morning sun over the Mississippi River and the bridge to the Greater New Orleans area. The TVs in these rooms are not flat screen, in fact, they are actually pretty old. Then again I wasn't expecting Vegas-like amenities with an HDTV embedded in the wall and staring back at me while I'm sitting on the pot.

A huge plus for the elevators being really quick. There is supposed to be free WiFi here but I was unable to successfully make use of it with an iPod touch.

Service here is top notch and the staff are a little more approachable and friendlier than that of the Loews Hotel.

25/04/09 | Link | Rating: 4.0
54. Erik P.
This is truly an elegant hotel in NOLA.  It is conveniently located to downtown, the French Quarter and a short drive to Uptown. We were upgraded to a very nice suite on the 17th floor overlooking the Mississippi River.  The service was incredible.  We enjoyed drinks before dinner and the breakfasts are incredible.  We didn't get a chance to eat at the hotel's restaurant but it is supposed to be great.  We'll check it out next time.  If you are visiting NOLA with a car, this is a great hotel to stay at.  The parking is a bit expensive, but the valet service is quick and the hotel is very easy to get in and out of to your destination by car. This will definitely be a go to hotel for us in NOLA.

17/11/13 | Link | Rating: 5.0
55. molly c.
My boyfriend and I visited NOLA for a weekend. We are young (20's) so we weren't sure if the Windsor Court would suit us well.

Boy were we wrong:

They were able to honor a good price and upgraded us to a suite because my family (long time Tulanians) has stayed there for the last 30-something years.

From the moment you set foot on the property the staff treats you like royalty. Everything from the enthusiastic smiles of the bellhops to the smiley concierge to the   helpful towel boys by the pool - this place makes you feel right at home.

The room was beautifully renovated ... bathrooms were all marble clean and sooooo comfortable. Fluffy pillows and super comfortable sheets and bed.

It was a PLEASURE staying here despite how young we were. After hopping through the french quarter at night, it was so refreshing and delightful to come back to a cosy clean quiet home.

We cancelled our reservations at the W french quarter after hearing about their renovations and visited the hotel while we were in town --- cannot tell you how thankful we were we chose to stay at Windsor court!!

I'm glad I stayed and will DEFINITELY be continuing my families legacy and staying there in my future visit.

20/03/12 | Link | Rating: 5.0
56. Amy P.
By far the best place to stay in New Orleans.  The location is great for anything you'd like to do.  You aren't confined to the quarter or garden district, just right in the middle.  Not to mention right across the street from the casino.  But what makes it so great is their appreciation of repeat guests and it shows in their staff.   The valets, concierge and even room service staff know me by name. It truly feels like coming to my home away from home.

They just opened their spa and couldn't fit it into my last trip but really looking forward to it.

03/06/12 | Link | Rating: 5.0
57. Gourmet G.
Located on the very edge of the historic French Quarter, near the Riverwalk Marketplace on the banks of the Mississippi, the Windsor Court is just a few minutes walk from Harrah's Casino, the aquarium, the Convention Center, and the Warehouse Arts District. Its spectacular public spaces and renowned European art collection - the largest in the American South, it includes original works by Reynolds and Gainsborough - have rightfully earned it recognition as one of "The Leading Hotels of the World." The unusually spacious accommodations, decorated with soothing pastels and original artwork, combine traditional English decor with modern amenities, and all have either a private balcony or bay window overlooking the river or the city skyline. They include three telephones, each with two incoming lines equipped with data port capabilities, high speed Internet access, a fully-stocked mini-bar, Italian linens made of 100% Egyptian cotton, a choice of feather, goosedown, or non-allergenic foam pillows, cable TV and VCR, marble bathrooms with top-of-the-line toiletries, thick terry robes, lighted makeup mirror, and hair dryer, an iron and ironing board, and a safe. Junior suites have a spacious seating area; full suites have a separate parlor and bedroom divided by French doors, a kitchenette or wet bar, and a dressing room. The property has a fully-equipped health club, with saunas, showers, and steam room, and an outdoor swimming pool, Jacuzzi whirlpool, and sundeck. The award-winning New Orleans Grill, featuring European cuisine that incorporates Louisiana products, is recognized as one of the country's top restaurants. Deluxe guest rooms range from $195 - 450.00, junior suites from $225 - 475.00, and full suites from $275 - 525.00.

09/07/05 | Link | Rating: 5.0
58. Erika B.
A beautiful old hotel with memorable pink roses everywhere and elegant southern charm.  The staff was lovely and professional. The classic decor of this hotel was truly special.

A newly renovated gym and infinity pool was a great amenity to have to enjoy the ace-weather of my stay.

I struggled with this review since I really found this hotel special and comfortable. I caution that if you're expecting modern amenities, this place is not for you. The guestrooms showed their age, somewhat and I really struggled with the hot water in the shower.  The TVs had a limited number of stations.

10/09/11 | Link | Rating: 3.0
59. Rachel S.
Way better than I expected. I knew it was going to be great because I saw it came in at #2 on tripadvisor which is why I booked - but beyond my expectations.  The entry has a huge rose arrangement that I saw them change out the next day. The interior decor is what got my attention. I love the historic and romantic feel. Made me feel like I was in old town Louisiana.  After walking to Bourbon street and being let down by what I saw there, coming back home to our old world, plush and elegant accommodations made it  feel more like it was supposed to.  This hotel along with the walking tour really gave me the feel of being in New Orleans.

27/08/13 | Link | Rating: 5.0
60. Sean A.
The best hotel in the city.  The location is perfect, balanced on a precipice between the quarter and the CBD, and right next to the casino.  It's walking distance to all the great sights and sounds of the quarter, and still within reach of the convention center and all the downtown offices.  

The service is outstanding, people cater to your every whim at a moment's notice.  Everyone is beyond friendly and attentive.  

The decor is victorian.  Other reviewers are saying it's "dated" but that's incorrect--it's a classic, victorian style, consistent with the city's style.  It's not the W, it's the Windsor.  

The lobby is fantastic, I love the sitting area.  Get the aviation snowball cocktail and chill out with some friends.  

It's expensive, but they make you feel special every step of the way.

13/02/13 | Link | Rating: 5.0
61. Stephen M.
I think my main issue is the fact that I was evacuated from the hotel during a false fire alarm at 2AM. Then, the alarm test continued for about 2 hours. The service was marginal at best from the very moment I stepped in the door. I called in for a couple simple items, such as a tooth brush and a robe that never came. Never during my entire 2 night stay was anything prompt, besides the Grill Room which was good, if extraordinarily expensive. They left stuff in the room, alcohol, etc that was half consumed. They charged me for 2 capacinos that I never received then took 30 minutes to adjust my bill while I waited. Then, when I asked them to comp me some coffee for the upstairs lounge, they looked at me as if I was being unreasonable though they complied with the request.

My advice: Spend your $400 by going to the Marriott,Hilton, Hyatt, etc... save the cash and have a few night caps as a bonus.

Sincerely,

Steve M.

21/03/13 | Link | Rating: 1.0
62. Raja K.
I see this place is over rated  in yahoo travel etc. I had hard time expressing my experience in yahoo travel, and could not complete my review with them. I do not know why.
Place is very old. Plumbing is old , Elevator is very old. But their Restaurant prices are very high as if they are high end hotel. No wireless internet in our three night stay. Asked for help for Internet service in the front desk and they were not much concerned. Definitely it is not high end hotel to charge very high prices.

04/01/14 | Link | Rating: 3.0
63. Guy C.
We like this place.  It certainly is done up beautifully at Christmas time.  And there always seems to be some great music playing in either the 1st floor lobby bar or the second floor lounge.

But, every day we had some small service problems.  One day we ran out of toilet paper.  Another day we had no coffee stirrers or fresh glasses for drinks.  Another time we asked for lemons and they never came (we waited two hours).  Asked a man at the concierge desk to either have our clock radio fixed or replace it while we were at dinner, but it was not done.

The price on suites is great, but they kill you on room service and the mini bar.  $16 for a mini bottle of Grey Goose?  $34 for a pizza smaller than a medium from a large chain pizza maker.  $9.37 for a beer!

Need end tables on both sides of the beds.
Must call room service for ice (which is a pain in the you-know-what).
No fan in toilet and shower.
Sliding glass door for balcony very difficult to move.

After we made our first reservation and were on their mailing list, they alerted us to a great deal that was a better rate than what we had booked.  Plus, they gave us a $50/day credit to use anywhere in the hotel.

09/01/13 | Link | Rating: 4.0
64. Lawrence W.
This is my favorite hotel in the entire US. Just outside the Quarter. So it quite and laid back classic comfort

24/12/13 | Link | Rating: 5.0
65. Anne D.
I came here for business in the winter (sadly, I cannot afford this kind of luxury on my own). I got upgraded to a junior suite, which was great, and the staff was incredibly friendly and accommodating. The location is within walking distance of CBD and the French Quarter, so I was able to take groups to both Emeril's and a restaurant in the Quarter and was able to wander around when I had a little down time. My room was lovely and had two balconies overlooking hoards of birds that hang out in the trees in the back - what's up with that, by the way? You can tell that this is one of the nicest hotels in the city because in the lobby in the evening, everyone seemed to be clad in tuxes and gowns (I felt pretty out of my league) and I even had an awkward run-in with a celebrity who thought I was an employee...but that's another story.

I'm only deducting a star because I wouldn't recommend holding a business event here. The contact was difficult to get in touch with, and it was easy to tell that business meetings are not their forte. The space is nice (a gorgeous Victorian room) but they seem to be more set up for social events based on issues with catering, technology setup, etc.  If you can afford to stay here, by all means do so, but think twice before hosting a business meeting here.

02/06/13 | Link | Rating: 4.0
66. Roger B.
Ever spend good money to dress up to go to a fancy New Year's Eve party and come home vaguely disappointed?

We recently attended a New Year's Eve party in the La Chinoiserie Ballroom on the 23rd floor of the Windsor Court.  Usually when we go there, it is for a fund raiser.  This time it all party.  The whole floor was dedicated to the event.  Top hats and tiaras were handed out the participants.  There was a live band that played a good selection of music we could dance to.  In addition, there was a well stocked dessert buffet, open bar, and waiters circulating around the tables, pouring champagne all evening.  The service was excellent.  You couldn't ask for much more.  

All this with the promise of a private viewing of the city fireworks from the outdoor patio.  The river barge was just a shade too far down river.  All we saw were the few fireworks that shot above Canal Place (which effectively blocked most of the display).

That's probably it, we went to an adult party and had a good time with friends, but the little kid in me was disappointed over the poor viewing of the fireworks.

08/01/12 | Link | Rating: 4.0
67. Meg R.
Beautiful hotel, excellent service, everything was top of the line. The staff was amazing and the club level had great food and amazing views. I will be staying here again.

20/07/13 | Link | Rating: 5.0
68. howard a.
Although the hotel was 1/2 empty  I was put in the smallest worse room in the hotel because I had booked with HotelClub. I asked that since they were empty(off-season) for a better room but they were unrelenting. I guess it's back to the Monteleone next trip. I had stayed at Windsor Court the last 4-5 times we were in NO.

16/08/14 | Link | Rating: 4.0
69. Emily W.
This place is beautiful.  Been here several times for events and their rooms are very nice and usually overlook the pool.  Fun!

16/07/13 | Link | Rating: 4.0
70. Nathan H.
Traditional luxury hotel with impeccable everything. The service, rooms, food, bar, location are all five star.  And the club-level accommodations and perks are even better.  Take your wife here for an anniversary trip and book a club level room facing the river.

14/03/14 | Link | Rating: 5.0
71. Jean B.
The Windsor Court used to be my favorite hotel but not after our mid April stay.  We arrived late from California and the first glitch was their failure to have us down for 5 nights rather than 4.  We straightened this out at check-in time and I was greeted by a cold bath very late at night.  In fact the only hot bath I had was on our last night.  

Instead of 2 normal sinks, one sink was a sit-down vanity affair that was not particularly convenient nor was the fact that the only closet was in the same room making dressing crowded.

Our key failed and had to be replace 2 or 3 times.  I wasn't feeling well on the last day of our stay and was resting with privacy sign on and a staffer open the door with her key.  When I complained she said that we shouldn't be there.  I informed her that we would be leaving the next morning.  

I ordered a poached egg and muffin for my dinner.  It was 45 minutes late and came with a hard bagel rather that the requested muffin.  After my husband returned for a dinner in the grill room, at around 10pm, we notice something slipped under our door.  it was notification of a race that would quite possibly close exits from the hotel from 7:30 am until around 10 am.  The only suggestion for getting our was to leave by 6;30 am which would entail getting up very early in the morning and sitting around the airport for hours.  Clearly we were not eager to do this and indeed did figure out an exit strategy thanks to my husband.  

The staff simply is not the same.  I finally asked if the hotel had been bought recently and was informed that 3 families, including the football Mannings now own the hotel.  I wonder who, if anyone, is really in charge.  it's hard to see one's favorite hotel fall so far.

11/05/14 | Link | Rating: 1.0
72. sarah l.
I would give this hotel 10 stars if I could...there is no hotel in New Orleans that comes close in comparison.  We were booking a last minute road trip with our 2 kids, ages 11 and 8 and found out there was a convention in the city, so most hotels were  sold out.  I was lucky enough to stumble upon this hotel on orbitz and they were having their 30th anniversary sale, with 30% off.  So, this actually made it one of the cheapest hotels available for weekend.  From the minute you pull into courtyard, you know you are somewhere special.  Every single staff member we encountered were more than accommodating and helpful.  We walked into our room (full suite) and it was bigger than some condos I've been in.  Large living room, wet bar with mini fridge, large balcony, huge bedroom, bathroom and vanity area.  Fresh pralines at night, amazing  pool area and nice fitness center just put this hotel over the top.  Would return in a heart beat and it will be hard to come to New Orleans and stay anywhere else. Running into Paul Mccartney at the fitness center and also leaving for his concert make this an unforgettable trip.  An amazing oasis of a hotel, just steps outside the madness of the Quarter.

13/10/14 | Link | Rating: 5.0
73. DR B.
tree lighting this year surpassed my.expectations  service is impeccable  many epicurean delights  in a casual sandwich assemblage. sharing in the thirty year anniversary celebration will be memorable. the many dignitaries welcomed all

this year tree lightings are scheduled to make the season abundant with opportunities. tonight is roosevelt tree lighting

most importantly  these events include holiday cheer from local musicians. last night a small band.

roosevelt offers a lively jazz pianist bringing holiday favorites often unexpected classics

02/12/14 | Link | Rating: 5.0
74. Paula P.
This is a lovely hotel. It has the look of a historical building, but it was only built in 1984. the beds are comfortable, the rooms are clean and the staff are very professional and helpful.

Located on Gravier St. right across from Harrah's casino, it is in an area of New Orleans that is convenient to RiverWalk, the French Quarter and even a nice walk to the Superdome.

The all-important (to me!) water pressure is good, and the rooms are well-appointed with adequate outlets for your electronics.

I look forward to trying their restaurant the next time I'm in town, I've heard great things about it.

05/11/12 | Link | Rating: 4.0
75. Emily M.
LOVED our stay at the Windsor Court! We decided on a last-minute birthday trip for my, GULP--30th birthday, in September, and got a great deal on a room that involved a bump up to a junior suite. I cannot even *tell* you how wonderful this was with two small children. Having the extra sitting room with a sofa and extra tv was so great--and the only downside has been that it actually spoiled us from wanting to have the smaller hotel rooms again. Ha. The staff was incredibly friendly, the room-service we ordered (chicken tenders/fries for the kids and burgers for us) was tasty and fast, and the concierge was super-helpful when we asked advice on where to dine for last-minute brunch on my bday. The rooms are clean, tastefully decorated, and "classy," so to speak. The place has a boutique, southern-feel with an upscale vibe. Love it. Overall, this made a great getaway even better and made us want to return ASAP!

30/03/14 | Link | Rating: 5.0
76. Sorrybanker P.
Consistently awesome. From the bellmen at the front door to the staff in the club lounge, this place is the finest hotel in the USA. Sheets, beds, towels, maids, food and drinks  are all wonderful.
Don't skimp and stay somewhere else. Not a fluke, I've been staying here for 15 years.

19/01/14 | Link | Rating: 5.0
77. Christopher W.
If you are of the 1 percent this is the hotel for you. First class service and the hotel of Presidents and Kings. Us littles can come and play dress up and enjoy the "High Tea" and biscuits. I was here for a private function and the food was the best I have ever seen. Filet mignon on a buffet? You know you are rolling with the big boys. Hope to come and enjoy the good life, one day my friends, one day.

03/03/13 | Link | Rating: 5.0
78. Leigh W.
I attended a conference here last spring - the hotel and the rooms within were gorgeous.   The room was very comfortable, the conference rooms were well appointed and the food we had was delicious.  This is a great location, too, as you can walk to the French Quarter and Riverfront, but it's a little bit quieter than if you were to stay right on Bourbon or Canal street.  I would definitely stay here again if I were traveling to New Orleans.

28/10/13 | Link | Rating: 4.0
79. Jeff F.
What a fantastic hotel. Feels quaint and has a lot of southern charm and class. I was upgraded to a deluxe room and the room is terrific. Comfy beds, tons of space and the view from the 18th floor is wonderful. Friendly staff and a great location. You're close enough to bourbon st that you can walk but far enough away that you can escape the chaos. Having Harrahs next door isn't awful either.

26/09/14 | Link | Rating: 4.0
80. J S.
Stayed here four nights and it was fantastic.  Excellent food, service and ambiance.  

The food from the grill room is some of the best in the city.

24/08/14 | Link | Rating: 4.0
81. Toni K.
While poor service is expected during Mardi Gras, I would have thought the service at the Polo Club Lounge at Windsor Court would have been the exception.  3 bar tenders, at least 5 floor waiters and one very flustered manager appearing person later, no exception.  Horrible service, including going to the bar to order and then only received 2 of the 3 drinks we ordered. Had to go back for that.  After $86.00 including an automatic service charge we left.  Will not go back and by the way, really sad attitude by concierge who told us she had nothing to do with "the people upstairs".  Sad

18/02/15 | Link | Rating: 1.0
82. Debra H.
We stayed at the Windsor Court Hotel in New Orleans for five nights in late June. From the airport we took a $33 cab ride (fixed rate) to the hotel. Construction going on which caused a delay leading to the hotel but once you turned the corner the hotel entrance is just beautiful. Entrance was nicely landscaped, fountain in the middle, a small oasis. We entered the lobby and there was a huge bouquet of fresh long stemmed roses and the lobby area is really nice.

Check-In: Staff was professional and courteous. Fast and easy check-in and we were given a card for two drinks at the bar which we enjoyed.

Housekeeping: What I liked is at check-in they asked for a time frame we would like housekeeping each day. We prefer morning and our room was always clean by the time we returned. I think housekeeping did an excellent job for us during the day and for nightly turn down service.

Room: Full suite, bedroom separated by French doors, large dining table by the window, living room area, separate bar area, two tv's on the top floor. Bathroom has a separate vanity area which was nice.

Club service: This was great. You need to use your room key to get to the club level. From morning to late evening refreshments were provided. We never made it to afternoon tea or saw what was available for lunch but we did have plenty of fresh fruit/berries each morning and oatmeal. Also bottled and sparkling water is available at all times in addition to the liquor and appetizers around 5pm. We also took advantage of the coffee, hot tea and espresso drinks.

Location: Close enough if you want to go to the French Quarter but far enough away which suited us just fine. Hotel is located off of a quiet street and close to the street car which we took to City Park.

Hotel restaurant and bars: We visited the lobby bar, Polo Lounge and The Grill Room. All staff we encountered were pleasant, food and drink very good.

Least favorite part of the hotel was the pool. We spent a few hours on Sunday afternoon. There appeared to be one staff member working a bar but the place was a mess. There were remnants of lunches and snacks eaten earlier in the day, dirty napkins, plates, empty drink glasses, condiments not cleaned up. Lounge chairs with used towels (no one was coming back) not taken care of, general lack of service. For such a beautiful hotel it would seem this would be a priority. Several guests had been drinking quite a bit and decided to get a personal portable sound system and crank up the music. Classy? Not quite, especially when you are there to relax and the music choice was pretty awful. Right after the one staff member left for the day several people came to the pool (no guest key required) with towels (bath towels from home, not from the hotel) and backpacks. They were in street clothes and took over an area in the pool at the ladder. Also no one came around to offer food or drinks during our stay at the pool.

16/07/14 | Link | Rating: 4.0
83. Samantha D.
We just returned from New Orleans and a wonderful stay at the Windsor Court Hotel.  We have stayed at the Windsor Court many times.  It is always a joy to stay there.  The staff is very attentive.  The rooms were very comfortable.  The hotel is conveniently located across from Hurrah's casino, near the waterfront and the  "hot spots" in the French Quarter.  I would not stay anywhere else in New Orleans.

05/10/14 | Link | Rating: 5.0
84. David W.
Room is tiny and filthy dirty. Service and food in restaurant on second floor is absolutely terrible. Almost two hours for breakfast. This is a third or fourth rate hotel at best.  Only one positive is staff in concierge floor is exceptional.

08/03/15 | Link | Rating: 2.0
85. Tony R.
There's endless attributes to this gem! Beautiful everything,  the most courteous and helpful staff I've deal with and just a great location! Great food.....just amazing!!!!!

08/09/14 | Link | Rating: 5.0
86. Mike K.
First stay in New Orleans, this is at the high end for us but we feel it's worth it. Staff was very friendly and professional. Everything was clean and in excellent condition. The location was perfect for walking to eat, riding the trolleys, and stopping back to rest or use the bathroom.

22/01/15 | Link | Rating: 5.0
87. Mariann K.
We stayed at the Windsor court hotelier a family vacation. It was classic and beautiful clean and in a good safe location. Service was very very good and there was a pool , spa , and a fitness center. They were all dry fun and the kids loved it. We had a great time at the Windsor court hotel. We highly recommend to this hotel for your stay.

02/04/15 | Link | Rating: 5.0
88. Matt C.
Luxury hotel...

Decadent.

I thought I had arrived when I stayed at the Ritz...  this place Tops it.

Start to finish; they do a spectacular job here.

Terrific location also.

11/01/14 | Link | Rating: 5.0
89. Marielle S.
This is a review of a special event in the Penthouse Ballroom.

What can I say? Windsor Court seriously knows what they are doing when they host a special event. I recently attended the Southern Rep Gala here and I was blown away by everything. When I first walked in, there was a main room where everyone could mingle while drinking their drinks and enjoying the yummy appetizers that were being passed around by the professional staff. I think my favorite part of this first area was the patio and the balcony. It was a lovely evening, and you had a great view of the river and the bridge. There was plenty of seating on the patio area so that you could sit and talk and enjoy the sunset. It really felt as if I was at someone's home.

After cocktail hour, we were lead into the main ballroom. At our assigned table we were served an amazing salad that seemed to have a house made dressing. For our entree' we enjoyed a filet that was cooked to perfection, served with asparagus and mashed potatoes. This steak was so perfectly cooked that I was able to cut it with a butter knife. Everyone at our table raved about how fantastic it was. Dessert was a delicious slice of cheesecake that came with a side of strawberries. The entire meal was out of this world and easily one of the best I have had this year.

The entire evening came off without a hitch. We were able to watch the scheduled performances as we ate and everything began and ended exactly when it was supposed to. Everything flowed beautifully.

If it is within your means, I highly suggest the Windsor Court Ballroom for any event. Whatever it costs, it is worth it for the memory you and your guests will enjoy for days after the event has ended.

10/06/13 | Link | Rating: 5.0
90. Robert A.
I never write ratings but I loved this place so much I had to! I recently stayed at the Windsor Court Hotel for a conference and it was one of the nicest hotels i've been to. The hotel itself is beautiful and was very close to everything! There's the French Quarter, convention center and bourbon street within walking distance, not to mention the Harrah's casino right across the street! T

21/02/15 | Link | Rating: 4.0
91. Corey S.
This was a totally solid 4* hotel experience, in a perfect location in NoLa.  

My wife and I visited New Orleans for the first time last week, to celebrate our 8th anniversary and I don't think we could have chosen a better hotel.  The location was perfect for us!  A nice 10 minute walk to the French quarter or the Business District, 5 minutes to Riverwalk or the Canal Shops.  So it's close enough to walk to our dinners and barhopping adventures, and just far enough from Bourbon St. and the French Quarter to be an oasis of good service and peaceful nights' rest.

The service in the lobby was consistently excellent.  Really 5*.  The concierges and valets and bellmen couldn't be any more helpful or pleasant.  They all handled our many daily requests absolutely perfectly.  Our dinner reservations and cancellations and courier handling, and other requests were handled perfectly.  You can really count on them, which I expect from a great hotel but don't always get.

So, where do they lose a *?  A few little things.  
  The housekeeping could be better.  We found the maid's apron on the chair in our room and couldn't imagine an altruistic scenario where that's something that could happen!  And believe me, we tried.  (so, there was a puppy falling from a higher floor and in lunging to save her the maid's apron somehow fell off and with all the excitement and meshugaas of saving the puppy she didn't notice that it had fallen?).  Also the room was never spotless.  For me, great housekeeping not only wipes down the surfaces but actually does a little tidying of my haphazardly strewn clothes.  There was zero tidying.  

  The "Afternoon Tea", oddly offered at 11am or 2pm on weekends was just OK compared with the great tea services I've had - but this is more a review of Le Salon and doesn't really cost them a star.

  You should get a bottle or 2 of water each day.  Failing that, a bottle shown as $4 in the minibar shouldn't be $7.83 upon checkout.  I don't care to read the fine print in the minibar menu.  $4 should not get to almost $8.  That's offensive and a horrible way to end someone's great stay.  And it's also a horrible way to end a great review of a great hotel but this is where I'll leave it, as it seems fair.

04/07/14 | Link | Rating: 4.0
92. Jojo C.
Stayed here twice. Will be back for sure! Has a lovely, classy, elegant feel. Southern charm and hospitality!

11/04/15 | Link | Rating: 4.0
93. Lora V.
This is an amazing old styled Hotel with all the amenities near the french quarter (walking distance) If you want A+ service then this is the place.

Many other places in New Orleans but somehow we chose this one.  This is a top notch hotel catering to the business travelers, so calm and pristine.  I loved it we had a late flight (got in at midnight) had no problem checking in in fact we got upgraded from a suit to club level suite. Yay!  So we now have a 3 room suite, beautiful overlooking the river.  We had a beautiful room with other rooms attached the dressing rooms were large the women's quarters were beyond what I would expect.  If you complaint then you have other issues to deal with.  This hotel is amazing!

You also get access to the club level morning and all day lounge.  My favorite morning splurge was the bagel, salmon, light cream cheese and capers.  OMG gonna die now. another attraction to the club level is

*Coffee, tea, soft drink, and water service throughout the day
Breakfast - Monday through Friday, 6:30 - 10:30 am, Saturday and Sunday, 6:30 - 11:00 am
Traditional English Tea - Friday through Sunday, 1:30 - 3:00 pm
Cocktails and hors d'oeuvres - Nightly, 5:00 - 9:00 pm

16/05/14 | Link | Rating: 5.0
94. Canthespam P.
I spent three wonderful nights here a few weeks ago.  All rooms are suites, bedroom and a living room.  I was alone, but there were 3 sinks, two in the bathroom and one next to it in a separate area.

When I first walked into the lobby, I was flabbergasted ... it was HUGE with many different sections, bar, concierge desk, check in desk, a small shop, sitting areas... My first thoughts were that this was going to be a confusing place to stay and to get assistance.  Boy, was I WRONG.

The service from everyone I encountered was flawless.  I had to asked a lot of questions during my stay and everyone I spoke with was kind, friendly,  knowledgeable  and very professional.  

My room had a small balcony over looking the city which was an added plus.

I can't say enough about the Windsor Court and I definitely will stay there on a future visit.

10/04/15 | Link | Rating: 5.0