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Boston Marriott Long Wharf in Boston, MA

Boston Marriott Long Wharf in Boston, MA

Specialties

Located on Boston Harbor at the historic Long Wharf in downtown Boston, the Boston Marriott Long Wharf Hotel is ideal for business or leisure. Just one block from Faneuil Hall & Quincy Market, and minutes from the TD Banknorth Garden, Boston Common & Museum of Science, this Boston hotel provides you with the perfect location for your vacation. Families will enjoy the hotel's close proximity to the New England Aquarium and Children's Museum. The 397 ultra-comfortable hotel rooms and 15 hotel suites at this Massachusetts hotel feature breathtaking views of the Boston Harbor. A convenient location near the city's financial district makes this waterfront hotel an ideal Boston meeting facility. The 17 flexible meeting rooms & Grand Ballroom can accommodate Boston weddings & events of any size. With easy access to the subway, Logan Airport, and I-93, the Boston Marriott Long Wharf is the ideal meeting hotel.

 

Company Info:

Rating: 3.65

Address: 296 State Street, Boston, MA, 02109
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (130):

1. Dylan C.
My parents stayed here for my mom's 40th.  There's a balcony bar that overlooks the water.  Pretty cool spot, but only open to hotel patrons as far as I know.  I haven't stayed here, but I saw their suits and they're niiice.

11/04/06 | Link | Rating: 4.0
2. Erin G.
I have a sweet spot for this hotel. There is no better hotel in Boston, the location is perfect in terms of transportation and attractions.  It's on the Wharf and has a barge-like shape. The concierge staff, the bellstand, oceana and even starbucks are staffed with super knowledgable employees and friendly too.  Rates get pretty high and they sell out a lot.  Check out the beds, they are uber comfortable and they use washable duvets on their comforters so you don't have to worry about sitting on it (isn't it gross to think about?!).  What else...decent gym, pool room with a view, and the dining room looks out onto the Boston Harbor Marina.

24/02/06 | Link | Rating: 5.0
3. Paul B.
Beautiful hotel, fantastic location for exploring downtown Boston.  Pool is smallish, but great for the kids, with a nice patio just outside the pool overlooking the harbor. Only downside is parking - cheapest option is 35.00/day, in parking garage one block from hotel.  Hotel valet parking was 44.00/day.

06/08/10 | Link | Rating: 5.0
4. Erin M.
Although we did not stay in one of the guestrooms at the Marriott Long Wharf, we did use their fitness facility of a small pool, and hot tub, and also dined in their Oceanic Restaurant for breakfast while we stayed in Boston.  If you are a guest of the nearby Marriott Custom House, then you can use the fitness facilities by just showing the staff your guest room card.  The pool is very small, but it is nice to have a dip in their hot tub when you have been walking all day.  The Oceanic Restaurant offers the standard in Marriott Breakfast Buffets.  The Buffet is $17 per person but includes made to order omelets, waffles, smoked salmon, assorted cereals, yogurts, meats, etc; along with coffee and juice.  We indulged in a breakfast buffet twice while visiting Boston as it tanked us up for a day of walking and museum touring.  The staff is nice and friendly, and the view along the harbor and the Long Wharf is amazing.

18/02/10 | Link | Rating: 4.0
5. A M.
Fantastic location... and, unfortunately that's about it.  I spent the past few days here.  I should say in the interest of full disclosure that last week I was at the JW Marriott in Orlando and it's clear the JW locations are in a totally different league than the general Marrott brand.  I got here early and luckily,,, or so I thought I was able to get a room with early check in.  It didn't start well.  I got there and while checking in I instinctively started to spell my last name and was told in a very "snarky" voice that I didn't need to spell my last name for her because she was from Ireland... I guess I should have caught that from the lucky charms bracelet.  So, I get to my room and it's on the 2nd floor interior.  I walk in and there is no outside window, swing open the curtain and bam! I'm literally staring at a group of people eating in a dining room staring right back at me.  So, room really has no privacy at all.  Also, the room has 2 doubles, requested a king and it was a handicapped room.  I mean wtf I am supposedly a preferred marriott rewards guest.  Anyways, I leave the room drop my bags off and ask them to call me when a decent room is available.  And, whats also annoying is that 2 other people I know checked in after me and were able to get a decent room with a view...  A few hours go by and no call, so I check back in and they have a room available.  I guess they forgot to call.  I check into the room on the 5th floor and it does have a gorgeous view and the room is a decent size.  The bed is comfy as it should be and the room is clean I guess... for a hotel room.  The bathrooms kind of tiny and doesn't have a separate shower from tub, but I guess now I'm just being overly critical.  My only complaint with the room itself is the cooling sucked and it never really got to a comfortable temperature.  The whole hotel was pretty muggy actually.  The interior is really outdated and I would describe as just ugly with red metal bars everywhere and a hospital feel.  Again, just an outdated look.  I didn't spend much time at the hotel bar because there were so many other options, but the time I spent there I didn't find the bartenders to be too friendly or accomodating, which is surprising since overall the service I experienced at all other places besides hotel was top notch.  Overall this is a great location, but I'd rather have to walk a few blocks get better service, accomodations and probably a cheaper price.  I don't think I'll be back.

10/05/09 | Link | Rating: 2.0
6. J G.
Great location (walk to North End restaurants, Faneuil Hall, Wharf, etc.) and excellent, happy, caring service.  Unfortunately, the housekeeping department needs a total overhaul.  But even though I had a dirty room, I'd still come back, that's how good the employees are here.  The front desk staff - Christina and Connie in particular are GREAT, as is the bartender in the lounge.  All are very friendly, and interested in your satisfaction.

10/09/07 | Link | Rating: 4.0
7. Stephanie H.
I like this hotel. I stayed here last night for the 2nd time. First time was part of a present for hubby with dinner at Oceanic and tickets to the Celtics; this time was a stay here, visit to the bar (twice) and use of the pool and concierge service. I like the hotel. centrally located, good prices for what it is, they gave us a great recommendation to a place to eat in the north end. Said 7 minute walk- hard to judge for not knowing the average walking speed of the people in the party. My husband and I took theferry in from Salem so great place to stay in that sense and if you wanted to be near things. Room was awesome both times we stayed there. pool is a good size .Way to get in other then the front desk so easy for "kinds: to sneak in (as our nephew proved) and a under 16 year old spent a good portion of time in the hot tub when they are not supposed to and she was "supervised" by a parent.  No noise while sleeping but did hear some in the am when people must have bee nchecking out- aka doors closing louder then expected but that was not until 7:30 or 8am

12/09/10 | Link | Rating: 4.0
8. Chris G.
love it here.

27/09/10 | Link | Rating: 5.0
9. Kristin M.
Great location. Great service. Beautiful building. Didn't hurt that my dad is an Elite member and we got the full concierge service. Bravo for the view as well.

04/05/08 | Link | Rating: 4.0
10. Alan Q.
Hotel was excellent, service was great, and great location.

26/05/09 | Link | Rating: 4.0
11. Michelle S.
Such an beautiful location!  I can only imagine what it is like on New Years.  While I have never had the opportunity to stay on NYE I have stayed here after bar hopping for my friends bachelorette shindig.  I'm a big fan of the Marriott chain and have stayed in quite a few (some better than others).  This hotel in particular employs superb and courteous staff, maintains consistent service and really made sure my ladies didn't do anything stupid.

14/04/09 | Link | Rating: 5.0
12. Mel G.
Great hotel.  Very convenient to South Station, Airport, Qunicy Market, T-stations, etc.  

Front desk very helpful.  Rooms clean.

Had to take off one star because I got back to the hotel around 11pm, and when the lift doors opened, there was a couple (not staying at the hotel) having sex and when they got out of the lift, the hotel security/staff didn't really do anything about it.  Note to those of you that enjoy public displays of "affection" in hotel lifts.....DO IT IN A BUILDING THAT HAS MORE THAN SEVEN FLOORS!  Not much time to "regroup" when you're in a small building!

Otherwise, a really nice hotel!

P.S.  The girl wasn't even that hot!

03/11/08 | Link | Rating: 4.0
13. Jennifer G.
The location is great! Walking distance of Faneuil Hall, TD Gardens (walked there for Celtics game), North End, China Town. We walked everywhere!

Guest room was decent. Clean. Very bad view. Requested a water view and got a view of the subway station entrance instead.

Extremely noisy hotel. If you have a room in the open atrium side of the hotel, you hear the clinking of silverware starting around 6am for breakfast. Not great when you are on vacation and want to sleep in! Also, you can hear your neighbors loud and clear. There was a family in the vicinity of our room and their children kept slamming the door over and over at 7am.

20/05/10 | Link | Rating: 2.0
14. Roberta C.
We just five days ago held a rehearsal dinner at the Harborview Terrace and function room in the Long Wharf Marriott.  It was fabulous, due in no small part due to the wonderful support of the Long Wharf event management staff and the food provided by chef Mike. The Harborview Terrace and function room venue is spectacular. The terrace (in good weather) expands the space dramatically, but both the terrace and the Harborview function room allow extensive views of the harbor and the boats moving in and out. The room is semi-circular and is comprised of windows all the way around the outside wall, allowing lots of light into the room. It creates a great space for an event. The food at the rehearsal dinner was also spectacular. The hors d'oeuvres being passed by the waitstaff came non-stop during the cocktail hour; no one had to chase down the wait staff to find an appetizer. The food at the buffet that followed was plentiful and excellent. Also, there were three members of the event management staff who stayed during the whole event, adjusting the temperature in the room when requested, who constantly checked with me that everything was going well. I couldn't have asked for more.

05/09/12 | Link | Rating: 5.0
15. Jennifer D.
This was a nice hotel, which did the trick during my one week stay for business.  The hotel room was very spacious - I had a kitchen, living room, and bedroom all to myself.  The room was nothing fancy, but it was helpful that this hotel serves warm breakfast, at which my coworker and I ate at every morning.

24/06/09 | Link | Rating: 4.0
16. Lynda M.
We stayed here for a song (thanks Priceline!) on our wedding night. When I mentioned to the Rooms Controller is was our wedding day, she upgraded us to a large room w/king size bed (Concierge level) and had champagne/brie/crackers sent to our room. Very nice. The bed was so comfy, soft sheets and lots of pillows. The bathroom was spotless. Great location! Only downside was terrible TV reception, and very expensive parking (luckily we knew in advance and had friends drop us off)

13/10/08 | Link | Rating: 4.0
17. Alicia C.
Great location, comfy beds, helpful doorman (thanks for all the recommendations for late night food!), loses points for the valet - had waited 15 min to even be acknowledged, then wasn't even told when the car was brought out, then couldn't find the guy with our keys... but overall, that didn't distract too much from my experience there. Great spot close to Faneuil, which is where we were headed for bachelorette activities. And as I mentioned, the evening doorman was very helpful when trying to come up with ideas for late night food and for finding cab rides home for some of our party that was leaving us.

21/06/09 | Link | Rating: 4.0
18. Bon Vivan T.
Location, location, location.  This place is ground-zero for everything you need to do in Beantown.  You're literally right on top of the Blue Line Aquarium stop on the "T", and right across the street from Faneuil Hall.  The rooms have great views, really comfortable beds, flat screen TV's, good insulation (nice and quiet), and the window we had in our 5th floor room was able to be opened to get some fresh air into the room.  The Bellhops were very knowledgeable about the area, the front desk people were courteous, the place was clean, the concierge lounge on the 7th floor had a great view of Boston Harbor and nice snacks, and the SBUX in the 1st floor entry was just what the doctor ordered.  I'd normally give this place five stars, but I'm getting my mind around a trip to Kauai to stay in the Princeville Resort - which is a true 5-star property so, in comparison, the Marriott Long Wharf gets 4 stars.

It's a bit pricey, but I'll make a point of staying here again on my next visit - it's that good.  By the way - if you're going to/from the airport, take the T Blue Line.  It's both faster and cheaper than a cab.

07/07/09 | Link | Rating: 4.0
19. Seth L.
Super hotel, great location, great staff, and an out of this world breakfast buffet.

17/05/11 | Link | Rating: 4.0
20. Aaron B.
I was not treated as a valued elite member at all during this stay. It started off with having to wait in line for nearly 10 minutes to check in, with no dedicated line for elite members. The check-in attendant was rude when she informed me the concierge lounge is not open on the weekend. I specifically chose this property because the hotel website mentions this to be the case. There was no apology for the misunderstanding nor did she offer to compensate for the misunderstanding. When I arrived at my room, I was surprised that it was located on a low floor near the elevators, workout room and within the courtyard area. There was excessive noise outside the room and in no way could this room be considered an "upgrade" as expected with Gold status. Fortunately, I reached Jason Abou-Zaki when I called down to complain and he apologized for not being provided a better room. He quickly moved me up two floors and to a quieter location, but I was sadly not provided a room with a view but instead looked out over an office building (this is very frustrating as I have never been given such a shi**y room when staying at Starwood, Hyatt or Hilton hotels). I was further frustrated that he blamed me for not requesting a quiet room in my Marriott profile but I have never had such a problem in the past with any other locations. I have come to expect that as an elite member of any hotel chain that there is more consideration placed on the room location for such guests and this was definitely not the cause at the Long Wharf property. Further, I am exceptionally frustrated that the hotel website incorrectly states that the concierge lounge is open on the weekends and that as an elite guest, I was not offered complimentary breakfast as an alternative during my stay. Lastly, I would have expected significantly better valet service for a fee of $44 per day. I waited on average 10-15 minutes for my vehicle to arrive even though there was never anyone else waiting for a vehicle. This experience was far from personalized and overall not enjoyable, to the point where I will seriously consider any other hotel chain over Marriott in the future.

30/01/12 | Link | Rating: 2.0
21. Stuart M.
Overpriced. This place is the opposite of a motel 6. It's got very expensive furniture and interior decorating, but for $50 a night at a cheap motel I can get a room with free wifi, free breakfast, and free parking outside my door. Parking: $44+tip (valet), $35 across the street at the aquarium, or $15 a few blocks (read: 10min jog) away. Great if you don't mind paying a random person driving your car to an unknown location. Not so great if you need to run back to the car to get something you left. Breakfast: Don't know the price as someone else paid, but the food wasn't bad. It wasn't great either. Also, getting a cup of tea (Tetley) involved asking a waiter, and being told to sit down and wait. The eggs were decent. I've had better eggs made by the Navy. The orange juice reminded me of high school chemistry. It was a strong acid. The room: Not spacious. Well upwards of $200/night. We couldn't manage to get a government rate. I'd estimate the room had about a yard of space around the beds (two, full) and the other furniture in the room (desk, dresser, nightstands). On our way out we noticed a nondescript plastic box above the door. Kinda strange. The view we had was to another building's roof or something like that. Didn't spend too much time looking out the window. The bathroom: Nothing special. Of note, though, it was the nearest mirror to the closet which caused logistical problems a couple of times. Lots of towels stored beneath the sink and on a rack in the shower. The pool: Again, nothing special. There were towels around, which was nice, and the view (small harbor with some boats) wasn't bad. They had some sort of faint music playing that sounded like something out of star trek. There wasn't much of a shallow end for kids. The hot tub was hot, but small. It didn't look nearly as nice as the rest of the hotel. The internet connection; $15/day. Really? I'm pretty sure they lost money (Most cafes have free wifi) over this one. Marriott, try charging $1/day, You'll probably make out on the deal, especially if you include it in the room fees. Service: As long as you don't like tea at breakfast, the service isn't particularly bad or good. The room service lady came around and knocked even though the do not disturb sign was on the door, but she was helpful when I was looking for ice (one floor up, across the hotel). It's a pretty impersonal place. The area: Older part of town. Seemed to be a decent selection of restaurants and pubs nearby. There's also T entrance right outside the hotel doors, which is good because driving is is a pain. Overall, this isn't a bad place to stay if you're not going to actually spend any time at the hotel. If you are, find somewhere else. Not worth the money.

14/11/11 | Link | Rating: 1.0
22. Todd W.
An ok place, but certainly not for the money.  Interesting that in April someone mentioned construction...well it is still going on and is quite annoying.  Room service was less than average and overall, the staff was ok, not great, not bad.
I still have a huge problem with hotels that charge for Wifi when they are charging so much for the room as well.  
Also, unless you are just printing out your boarding pass, don't bother to use the business center.   It really is just an alcove and the 1990's computer and printer (only one) needs help.  The concierge that staffs the "business center" was less than friendly or helpful.

18/06/11 | Link | Rating: 2.0
23. Ed M.
We attended a wedding here and stayed over of course. This is a very nice hotel in a great location. They did an excellent job on the wedding as well. It's quite high priced but I guess it's the location that causes the pricing.
If you don't mind spending and want a nice place to stay in Boston this is the place.

12/01/11 | Link | Rating: 4.0
24. Tom G.
Handsome hotel and great rooms for working. It may seem like a minor point, but this hotel had a comfortable arm chair with a bright lamp -- two compact fluorescent bulbs...the best reading setup I have come across in a hotel. Most seem to think a TV is enough. The desk was comfortable with a desk chair, easy to access wifi at $12.95, outlet on top. Excellent food at the conference I was attending and a nice setting next to a park.

25/05/12 | Link | Rating: 4.0
25. Patricia G.
The location is great but, being told to shut my f*ing mouth by the parking attendant is not.  I know Boston is not the most friendly place but, for the price of this place they had better hire attendants who carry my bags not disrespect me.  Or at least run background checks or have some sort of common sense in the hiring process, especially with the rampant unemployment.

06/07/10 | Link | Rating: 1.0
26. Ashley B.
The Long Wharf is a nice Marriott and its a great location. It is certainly nicer than the average Marriott. The beds are comfortable. The room is clean. My particular room had a nice view of the water. The staff is pleasant and helpful. Everything I need for a short, pleasant stay.

22/12/10 | Link | Rating: 4.0
27. Bill G.
Better than average Marriott. Concierge lounge has a nice view. Close to many downtown favorites, the harbor, North End and the aquarium.

Food is above average but not "wow" in anyones book. It's a little pricey to stay here. My big complaint is that the lounge is open to anyone who is willing to pay to be on the concierge floor. Sorry,  but as a business traveler, I need my space from screaming kids, vacationing families etc.

13/04/11 | Link | Rating: 3.0
28. Irene F.
So I am basically  a deity in Marriott points, and when we needed a room for my friend's bachelorette party, I stepped in waving my arms around like a teeny bopper at a Hannah Montana concert.

When we checked in, I asked if there were any bigger rooms since we were going to have a bunch of people. They found me a bigger room right away, and kept checking in on me to make sure I was happy (yes, status helps in these situations, tis true). However, it reaffirmed my love of the Marriott chain.

We got room service for snacks and the food overall was really good. One note: calling them buffalo chicken poppers instead of tenders automatically ups the price by a few bucks.

The service was fantastic (we needed a bottle opener and it was outside my door practically as soon as I hung up the phone). And the concierge lounge is pimpin! Definitely awesome.

The rooms are big and comfy, and the views are fantastic. Of course the location is great for everything, from tourism to business. Kudos again, I'd stay here in a heartbeat.

04/09/08 | Link | Rating: 5.0
29. Nicole E.
My husband and I stayed here for one night planning on having a relaxing weekend.  The last time we stayed in Boston we stayed at Boston Harbor Hotel and had a great experience.  This hotel is loud and chaotic the minute you walk in the door.  The gym looked nice and somewhat larger than other hotel gyms, the pool and hot tub are small and look like they were built in the 70's and the restaurant was blah.  We did like the Honor Bar which was on our floor (the 7th).  Our room looked nice and had a very comfortable bed.  The bathroom was tiny but very clean and they gave us one robe for two people.  The room smelled damp but had a great view.  

The major problem with this hotel was the noise!  No sound proofing at all!  We heard people both in the hallway and the room next to us all night!  The next morning we nicely explained this while we were checking out and were told there was nothing they could do because we didnt call them while it was going on.  They took off our measly $8 bar charge and sent us on our way.  It is true that we should have called them while we were trying to sleep, however who wants to make a phone call in the middle of the night when you are trying so hard to fall asleep?

26/10/09 | Link | Rating: 2.0
30. Phil S.
Beautiful views & great location.  If you have a business conference in the downtown area, this is the place to stay.  Of course, it's really expensive & you have to pay/tip every time you need the car.  You're paying for location.

02/04/11 | Link | Rating: 3.0
31. Serena B.
This was a great hotel for adventures in Boston. My friends and I stayed for one night about a year ago and had a nice time.
The hallways were a bit unique (as you can see from the pictures they aren't too particularly large, but it was fine for us, just a little narrow). Little Italy is super close, so we were able to take a short walk over for dinner and dessert (gotta have a cannoli!). The hotel also didn't seem to be too expensive for downtown Boston.

27/08/09 | Link | Rating: 4.0
32. Sarah P.
This marriott has a great location for a lot of Boston attractions (aquarium, Freedom Trail, etc.) and if you are an elite, the lounge is well-stocked and has a great view of the water.

However, despite having the best location of any Marriott in Boston (in my opinion), I would look elsewhere to stay.  Many of the rooms in this hotel are loud -- several overlook an atrium where there is event space below, so you will hear the conference/wedding reception/meeting going on there.  Additionally, the walls are thin so you will also hear your neighbors and people yelling in the hallway.

While some of the staff are very nice (especially those in the lounge), many of the staff is very rude.  When I asked for a late (2pm) check-out the staff member actually laughed in my face and told me I was crazy if I thought I could get a late check-out.

The Marriott Customs House is very close and much nicer -- stay there instead to avoid rude staff and being kept up at night with hallway noise!

10/06/11 | Link | Rating: 2.0
33. Tyler C.
Marriott geek once again, stayin with the associate rate =) loved this one, it was very updated, kept well, the lobby had a really nice library area. The restaurant was kept well, and looked very trendy, lots of options!! RIGHT ON THE WATER! Chart house is right there, our room we could have spit on the Aquarium! The pool was nice and clean, the hot tub was a little tiny though :(. Other then that, people were nice, and it was just a great experience.

11/03/12 | Link | Rating: 5.0
34. Christy A.
Disappointing. Really loud hotel and poorly designed. Good location and tries to be a nice hotel, but music is blaring everywhere, in the elevator, in the bathrooms, in the lobby, restaurants, everywhere. And if you are on the first 5 floors anywhere near the elevator, you hear everyone going by. The acoustics are good, so even normal voices sound loud. I would not stay here again.

08/04/13 | Link | Rating: 2.0
35. Jason B.
Airport-esque

29/01/12 | Link | Rating: 2.0
36. C M.
remarkable
Show Spelled Pronunciation [ri-mahr-kuh-buhl] Show IPA
-adjective
1. notably or conspicuously unusual; extraordinary: a remarkable change.  
2. worthy of notice or attention.
*courtesy of dictionary.com
---

There is little that needs to be asserted about The Boston Marriott Long Wharf other than the hotel is simply "remarkable".

A few notes on the hotel...

1) The Hotel is located right on the Boston Harbor just steps from the Boston Commons
2) Rooms are surprisingly clean and organized.
3) TVs in rooms are 42" LG LCDs, 720p
4) Mattresses are Sealy Posturpedic, firm to semi-firm
5) Concierge Lounge is excellent for viewing Boston Harbor while sipping a cocktail
6) Indoor Pool, with 5 feet being the deepest point and a Hot Tub
7) Superb cocktails at the Oceana Bar.  The bartender smirked at the request of "Hendrick's on the Rocks".

There's little doubt that when I return to Boston, I will be staying at this establishment.

06/05/09 | Link | Rating: 5.0
37. Rick B.
Well-trained and professional staff, great location and newly renovated in 2011 makes Marriott Long Wharf one of the best choices for brides looking for a waterfront venue.  Shot there as a professional photographer many times - my brides have been well taken care of.  Highly recommend!

05/01/12 | Link | Rating: 5.0
38. Jennifer E.
I very strongly advise you to NOT stay here. I booked online and when I got there everything was normal until the next day I found out they would not honor the online price I booked at and instead they raised my rate $200! They made no apologies and excuses, just told me "there's nothing we can do." Absolutely unacceptable!

26/07/11 | Link | Rating: 1.0
39. Angry A.
This is a fantastic place.  The location is fabulous.  We had a room overlooking the water taxi to Charlestown.  The taxi arrives every 15 minutes or so and it was fun seeing the pilot fly that boat into a small dock.  

High marks to Marriott as the only hotel on the trip that actually had a roll away bed in the room when we arrived.  It's a small thing, but those add up.  Also, big thanks to the staff at the pool for always being nice and friendly.  They seemed to actually enjoy it when we came.  The pool isn't the largest (I think its a steel tub), but the view is outstanding and it's relaxing after a long hot day.  And having the computer/printer in the lobby for boarding passes  is a nice touch too.

I'd have given this a five star rating, but we got a little grief from the consiege for trying to take the stars instead of waiting for the elevator (why is it so slow) and ugh, why isn't wifi free?  And $44 a night for parking.  Ugh!

Tip: The adjacent Boston green way has free wifi.

12/08/10 | Link | Rating: 4.0
40. Maryam R.
This is the place to stay if it's your first time to Boston...great location and a nice hotel.  It is a little costly but, if you can afford it, it will make your trip really convenient.

21/08/11 | Link | Rating: 5.0
41. Courtney R.
We just stayed here for the weekend (11/18-11/20). The valet when we pulled up was very polite and opened my door for me. The front desk personnel was knowledgeable and tried their best to get us into a King room, even though it didn't end up happening. When we got to our room it smelled a bit musty (perhaps it was a smoking room?), so we called the desk and we were moved right away to another room. Too bad we could not get the King room we requested. The double rooms are small and a bit cramped but neat and clean. The shower has nice pressure and the water gets nice and hot. You get free coffee in the room and you have your own thermostat. The fitness center is beautiful and well equipped. Free headphones, fruit and water. There are treadmills, stationary bikes and ellipticals and other various weight machines. Free weights and exercise balls and yoga mats are also at hand. My only complaint of this hotel is that children are allowed everywhere. Let me explain: The pool/spa area is open from 6am-11pm every day. Why are children allowed to be there after 9pm? It makes no sense to me. We tried so many times to do laps in the pool and there were always 5 or more kids splashing everywhere. Even at 10pm...no quiet after dinner hot tub soaks here. I wish the hotel would post that children are not allowed from 6am-8am and 9pm-11pm. Is that too much to ask? Besides being overly kid friendly, this hotel is in a great location (next door to New England Aquarium and steps away from Faneuil Hall and Quincy Market.) and there is a great bar with nightly specials during the week. Note: Parking is very expensive at $44 per day, however unlike other garages, you can have your car fetched and put away as many times as you like.

20/11/11 | Link | Rating: 4.0
42. Jennifer L.
I am writing this review sitting at the desk in my hotel room! I really have no complaints about this place. I'm here for work, so I'm not paying; if I was, I might think otherwise. It really is a very nice hotel and the location can't be beat. Like others have said, it's right on the water, next to the New England Aquarium and across the street from Quincy Market. Yesterday I had some free time and did some walking and found the Freedom Trail and a bunch of historic buildings. Some people complain it's in a touristy area, but whatever, if you're staying here, you don't live here either, so get over it and enjoy Boston! Oh, I do have one complaint -- sometimes the boats right outside will honk and it's pretty loud. But it's not consistent, less than twice an hour, I'd say, and I was never awakened by the noise. It's sort of cool, actually! It reminds you that you are right on the water.

25/10/11 | Link | Rating: 4.0
43. Nicolas M.
This is a good hotel. I like to call it the ocean liner hotel since it is clearly built to look like a cruise ship. The rooms are standard and cozy for staying in and although this place (like many of its cousins for sure) is a money-guzzler, it is what one should expect when you're in the middle of downtown Boston and so close to the city's historical attractions, the North End, right next door the aquarium, etc. The only issue I have with this hotel is the internet service. It is pretty bad. Besides the fact that they should provide free internet considering what they charge, the internet is a pain in the rear to connect to and the connection is clumsy and inconsistent. When I called for help, I was transferred to Marriott's tech support call centers in God knows where rather than the front desk of the hotel. Really? Are you that big of a corporate entity that you can't simply connect me to the front desk? Even the desktop computers in the lobby can be slow and don't load certain pages because the browser they use isn't mainstream. The staff also seem a bit stiff..friendly, but a little snobby like they cater to the well-off people that probably often stay here. Anyways, it is a good hotel and I had been wanting to check it out for a while.

21/01/12 | Link | Rating: 4.0
44. Janet S.
I've been staying at Marriotts for a very long time. I called to ask that my 20 year old son also be put on the reservation in case my plane was delayed; I wasn't due to arrive until very late and I didn't want him sleeping in the lobby. I told the reservationist  that they could use my Marriott Visa (on file) for the charge card in case he had to check in without me. The woman on the phone rudely said, "Can't do it." When I asked to speak to a manager she hung up on me. Not a good sign. There is not one thing on the menu for a vegan, not one. I just asked them to make me a salad with every veggie they had. Surely you can add a veggie pattie on the menu. Our bathroom had no ventilation so it was very hot and steamy. The windows don't open even a crack so we couldn't get any fresh air in the room. There's no magnifier make up mirror, a standard item in most hotels of this caliber and price. I had to call housekeeping for a robe, another standard issue that one shouldn't have to ask for. There was no blanket on the bed and none in the drawers or closet. The duvet cover is nice but I was cold without a blanket. It's a beautiful hotel and incredibly convenient but I was very disappointed. When I go back to Boston I'll choose a different hotel.

28/11/12 | Link | Rating: 2.0
45. Ela G.
Ehhhh it's average. Kinda a bummer that the hotel was amid construction while I was staying here....wish they told you that when you book your reservation, but then guess, what, people wouldn't want to stay here. Kinda lame. Walls are thin and you can definitely here your neighbors. The room is clean for the most part, although they didn't clean the mirror and when I took a shower, someone had doodled all over the mirror making smiley faces and I think the word "ASS" I couldn't make it out... I was here for a conference so overall the food was pretty good, regretting that piece of chocolate cake right now...

The location is pretty convenient, especially if you want to take a ferry across to Hull.  All in all the hotel is pretty generic.  Consider staying somewhere awesome like the Ames Hotel (which I wouldn't have done if not for convenience to be near the conference) just down the road, similar in price point with far more character.

26/04/11 | Link | Rating: 3.0
46. christine c.
Stayed here for a conference which was actually pretty nice. But the entire place was under construction which was kind of disappointing because otherwise it might have been really attractive. But then again, some of the carpeting was super retro and outdated.

Anyway, the rooms were exceptionally clean and the beds were pretty comfortable. The location is good, especially for the summer. The lounge/bar downstairs was fun, too. Pretty casual, a fun place to hang out after a long day.

The rooms are pretty price-y, but it's still a nice place.

13/04/11 | Link | Rating: 3.0
47. Chang K.
Meh. It's nice. Better than most other Marriotts. Which I feel are overly expensive and don't even try very hard. Perfectly honest, the only reason I stayed here was a cross promotion with Delta (need those skymiles!).

The Long Wharf is nice. Nicer than most other Marriotts, which in my opinion are the Applebee's of hotels. This one is slightly classier. Like... the Chili's of hotels? Is Chili's classier? Maybe Outback Steakhouse? I don't know. Just slightly nicer.

The location is good, but very touristy here in the summer. And I do not like tourists. Overall, not a bad experience, but  would rather stay at the Hotel Nine Zero or the Lenox Hotel which are nicer, better decorated, with better amenities (L'Occitane at the Lenox, Aveda at the Nine Zero, Pantene at the Marriott), and with better service for the same price or less.

And yes. I have been traveling for business extensively for work, and in order to keep myself amused, I've been staying at just about every hotel in a ten mile radius around MIT.

Best: Hotel Nine Zero.

Worst: Hyatt Cambridge.

20/10/10 | Link | Rating: 3.0
48. Andy W.
Beautiful hotel!  The location is perfect, right off the T and a 5-10 minute walk from all the sights.  There is a Starbucks in the lobby.  All of the staff is very nice and friendly.

Normal check-in time is 4pm, but our plane landed around 11 and we went to the hotel to drop off our bags.  After getting there, they had a room ready for us.  We had a corner room on the 2nd floor.  We had a wonderful view of the water and occassionally heard boat whistles.  Very big and nice, clean room.

On our last day there, we called the front desk to see if our room included Wi-Fi, we knew it didn't, but were hoping they'd tell us otherwise.  They were nice and gave it to us for free anyways. (Just as planned!)

There were 2 downsides though.  First, someone pulled a fire alarm during one night because a room was burning incense and someone saw the smoke.  The second was that around 11pm one night, we heard what sounded like a drill coming from below our room.  We called the front desk, but they didn't know what was going on.  They said they would call security and see what was happening.  The noise didn't happen again.

Overall the hotel was beautiful with a big, clean room in a perfect location.  I would stay here again for sure.

14/11/12 | Link | Rating: 4.0
49. M K.
Good:
~ Location: within walking distance of Faneuil Hall, TD Gardens (walked there for Celtics game), North End, and Aquarium.
~ Sizeable rooms

Bad:
~ Very dated venue (although there was construction going on when we were there in early January)
~ You have to pay for internet access!
~ Terrible pillows; does anyone like feather pillows?
~ Cheesy onsite restaurant but you can walk to many restaurants.

16/01/10 | Link | Rating: 3.0
50. Andy F.
Great hotel and perfect location if its your first time to Boston. Not only is the T Blue Line right outside the doors but the Quincy Market is across the street. You can also catch the ferry's from across the way.

The only disadvantage I'd have to say about this hotel is that the Lobby is on the second floor, and construction is taking place at one of the entrances. Besides that, they do a good job at helping the guests out. Rooms are very clean and neat. I'd stay here again for sure.

28/07/11 | Link | Rating: 4.0
51. Kelsey H.
We stayed here on a whim and loved it! I use my Marriott points for one night before heading to Maine. What a great spot. After taking the Red Eye in from the West Coast I thought for sure I would have to wait until the earliest noon to check in. Much to my surprise they let us check in at 6:30am! That alone was worth staying here! Marriotts customer service is spot on. Every employer we passed greeted us. The hotel is very clean. The beds are extremely comfortable and our room was huge. The only odd thing here were the bathroom doors in the rooms. Two double doors that can still allow all noises to be heard! All in all this place was great. Logan is only a quick cab ride.

25/10/12 | Link | Rating: 4.0
52. Christine A.
There were so many ways in which this hotel missed there's not room enough to share it all.  The main issue for me happened on our last day.  We tried to get our car out of the valet and the perfectly fine car we gave them suddenly wouldn't start after 2days in their garage.  They were rude to us about it - they were very defensive and combative.  Me and my 2 children were left to wait in the lobby for hours.  They were rude to my husband and every time he tried to speak to them about it they quoted the legal language written on the back of the valet ticket.  Not once did they apologize or offer to have us wait in the restaurant with a cup of coffee.  We had just spent ~2,000 at their hotel and they treated us like we were trash.  After hours of dealing with their rudeness and tow trucks we got the car towed at our expense to our dealership and GUESS WHAT???  They stored the key improperly which tripped the car's security feature to not start, thank you very much.  We have pursued this with them since August to get reimbursed for our expenses and we finally did get reimbursed in October, 2 full months later.  They ruined our last day of vacation and made the process so horrible I would NEVER stay with them again.  Kindly they have offered us 1 free night for our troubles, subject to black out dates, does not include taxes, fees, parking and expires within 12 months.  Sorry Marriott in no way does this fix the way you treated us.  The good news is, I was able to use your horrible behavior as a teaching moment for my children as a clear example of how NOT to treat people.

05/11/13 | Link | Rating: 1.0
53. Rich T.
Three stars for the location.  Other than that nothing special bout the rooms or service. I had used my Marriott points for my stay if I were to pay definately  would have chosen another hotel.

At check in not acknowledged for my gold status and when I inquired about my room upgrade was simply told not available. Asked about club level and was told your on the 4th floor.

The room was basic nothing special. I dd not hear the noise from the lobby that others complained about in their reviews.

Great location. Right across from Quincy Market and short stroll to the north side. The Intercontinental  is close by. Recommend trying them. I will next time .

Valet guys were nice. Always offering directions.

Bottom line it's an average hotel. Good choice if your using points. But if you are going to pay much better options out here.

I was traveling for leisure with two kids.

25/11/12 | Link | Rating: 3.0
54. Lisa O.
This is an excellent place to use the restroom if you're wandering around the Long Wharf area! It's on the second floor.

The lobby is beautiful and has a Starbucks, and this all is the extent of my experience with this hotel. Looks nice though, and great location! I also saw signs for a water taxi to the airport which sounds very intriguing...

15/08/11 | Link | Rating: 4.0
55. Angela D.
Beautiful hotel in the perfect location. Be sure to take the water taxi to the airport, that was really cool.

03/01/13 | Link | Rating: 5.0
56. MJ J.
Haven't received this good of service from staff in a very long time. can't say enough about how courteous every hotel employee was that we encountered.  Clean and comfortable roons, located near the rail, harbor walk, aquarium, and shopping. Great place for families.  Thank you Marriott Long Wharf for making my vacation great.

22/06/13 | Link | Rating: 5.0
57. Daryl C.
Conference areas were great.  My room sucked though.  Even with reservations months in advance, they cried that they didn't have room for me.

19/10/11 | Link | Rating: 3.0
58. Bento B.
Very convenient location

16/01/13 | Link | Rating: 3.0
59. Inna K.
I am staying here with my family for the second time and I love everything about this hotel! Location is great, as you are in the middle of everything! Rooms are good size even with the baby, place to put crib , stroller and all the luggage! Nice lobby to hang out, nice park area in front of hotel! Staff is very friendly and helpful! And yes the views are to die for!

29/04/13 | Link | Rating: 5.0
60. Tom I.
I love it when everything I asked for just falls in place. Great front staff ( best Marriott experience since JW in Kuwait!)

Room is very nice, large for Boston. Cleaning in bathroom was tad spotty with unknown owener hairs on the floor. View is fantastic, overlooking north end and water, what a great location for special occasion.

Wall was really thin and I could hear everyones steps. Conciage floor service was nice and people working there were just so great. I didn't mind paying extra for the experience. Food selection was okay, recently Marriott conciage floor is "cheap" on food.

Driving in and out was breeze, probably the easiest aming so many hotels in this area. It's all valet parking only, so expect to pay $44/night. Bell boy didn't give us hands which is a fail.

Food: Oceania was so dead on Friday night. Buy we had great experience, waiters were all friendly and attentive. We felt like home here (ref: my detail review on Oceania)

Overall I love this hotel.  Wil use again as long as it falls under the budget ...$190/night for off season weekend seem okay???

19/02/10 | Link | Rating: 5.0
61. Bechego E.
I must say I am impressed with the @MarriottIntl Marriott Long Wharf once again. Yesterday, Mark, one the of the building security employees, was extremely helpful in my trying to locate a phone charger, since I forgot mine at home.

Secondly, I am always impressed with the Long Wharf's Concierge Lounge, but today I was blown away by the chocolate covered strawberry chocolate cake. It is definitely the BEST cake I have had this fall. I wish my mouth had been bigger, and my clothes were not so tight already. It was simply delicious and I must compliment those who made it. Wow!

Everyone at the Long Wharf "gets" customer service. As critical as I can be sometimes when I rate customer service at hotels, I can tell you that everyone at this hotel is simply stellar. Plain and simple, some other Marriott hotels, like some full-service Marriotts in New York City, can stand to learn from the way they do business at the Long Wharf. It goes to show that you can indeed be a nice hotel even if you are in the mean (east) coast. Really, New York City full-service Marriotts have no excuse. Send the management to the Boston Marriott Long Wharf to learn. Kuddos to the Long Wharf because they are doing it right!

Even the lady delivering little square chocolates at about 4:30 PM was delightful! Also, the housekeeping employee said hi to me with a big smile when she first saw me this morning. I mean, everyone was amazing. Some might take it from granted, but I try hard not to. I am very impressed.

The Long Wharf Marriott in Boston will be my preferred hotel every time I come to Boston, period!

27/10/11 | Link | Rating: 5.0
62. Cheryl H.
I'm a frequent visitor and it just keeps getting better. Fresh fruit In the lobby every morning and warm, freshly baked cookies every afternoon!  Best Concierge service I've ever encountered! They help with anything I need!

23/05/13 | Link | Rating: 4.0
63. angela n.
This hotel is conveniently located just outside the Aquarium T-Stop, and walking distance to a bunch of other T-Stops (State Street, Government Center, Downtown Crossing). You can also walk to the Freedom Trail, Faneuil Hall, and the wonderful Italian food in the North End. It's also just across the street from the Aquarium, which came in handy for a quick change when my shirt got splashed at the shark petting tank.

Our clean, spacious, modern room had huge windows, and a nice view of the Custom House clock tower. Head to the concierge lounge on the seventh floor for even huger windows and an even more spectacular view, of the water.

The staff were helpful and conscientious, and always said hello in the halls.

My only complaint with this place, and it's a big one: Why no free wi-fi for guests?

30/10/11 | Link | Rating: 3.0
64. Emily C.
We stayed at this hotel in mid December to celebrate my brothers birthday. The check in was extremely fast and efficient. Everyone we encountered from the valet parking to the front desk employees were very friendly.  We felt as if all the workers went above and beyond to make our stay as enjoyable as possible. Also location is great!

30/12/13 | Link | Rating: 5.0
65. Miguel A.
Wow. Just wow. The hotel is clean, very nice, has an excellent location and a great staff. I really can't say enough good about it really.

Location is very good. Right outside the Aquarium T Stop.  From the windows you can see the wharf and a bunch of sail boats. It was all very picturesque. Nice restaurants nearby and safe at night for a stroll.

TV was modern and the cable package was well equipped. Wifi was free and oddly enough it was also pretty fast. The room was clean and spacious and properly laid out as well as the bathroom. It was all very well distributed.

Definitely would stay here again and I recommend it a million times over.

07/08/12 | Link | Rating: 5.0
66. Waz W.
Just returned from a long weekend in Boston. We originally wanted to stay closer to Boston University, but all the hotels got booked up quickly due to graduation.

Marriott Long Wharf is in a great location. We walked from South Station instead of riding the T to the hotel. Very convenient that the Aquarium station is right outside the hotel. Government Center is just a short walk away as well. There is a lot within walking distance (Quincy Market, Faneuil Hall, Freedom Trail, etc), but was a bit too touristy for me. Marriott Long Wharf is a good starting point for exploring the city on foot.

Lovely hotel, clean rooms, but a tad bit pricy. I suppose that is to be expected since it's graduation season. It's too bad we had to pay for wifi!

21/05/12 | Link | Rating: 4.0
67. Amy S.
Great location. Nice hotel. We were on the 4th floor open to the lobby. It was extremely loud as it echoed. Could not get a good night sleep.

19/01/14 | Link | Rating: 3.0
68. Bonnie L.
Just had a girls weekend at the marriott and couldn't have been more impressed! The service was amazing and every worker I spoke to was extremely polite and friendly. The hotel itself was beautiful and very clean!  It was also the perfect area within walking distance to Faneuil Hall and the North End. It was also a plus that there was a swimming pool and hot tub to relax... Would definitely stay again!

09/02/14 | Link | Rating: 5.0
69. Amy B.
The Marriott Long Wharf is where I had my wedding reception, after a long search for a Boston location that reflected back the identity of the city. I chose the Long Wharf because it's on the water, and they let you use the Rose Kennedy Greenway for photos (the Customs House and the water are in the background of mine).

The event planning staff at the Long Wharf was great to work with. They made themselves easily accessible during the 10 or so months we planned the wedding, and were solution-oriented (how do we make this work, vs. this won't work). We nixed a lot of the costly extras (individual chair covers, for example) and they didn't bat an eye.

Food was outstanding. We've been married about four years and we still have guests mention the lobster ravioli to us. I've heard that brides often don't get to eat at their receptions but I cleaned my plate.

After our reception ended, many of our guests and our wedding party trooped to the hotel bar, where we received great service for another few hours. I can't imagine the Long Wharf was staffed for a sudden influx of 70 or so people, but they didn't let on if they were overworked.

My husband and I spent the night in the honeymoon suite, which overlooked the water. It was a gorgeous room (and they left us chocolate covered strawberries and champagne!), but we were woken early in the morning by an insistent clattering noise nearby. It turns out the honeymoon suite adjoins the breakfast buffet room for the preferred guests, and we were hearing plates and silverware clinking together. The walls must be very thin for this sort of noise to carry.

I would definitely recommend considering the Long Wharf for an event. It was expensive, but less so than some of the other city locations we looked at. We were treated well by the staff, and we had a fantastic time.

07/04/11 | Link | Rating: 4.0
70. Rachel F.
We stayed here for one night. Upon arrival they wished us a Happy Anniversary (They actually read the note I had written with the reservation!) and told us we had been upgraded to the Concierge Level. Wow! The concierge level is on the top floor (7th) and has its own private small lounge with a beautiful view of the waterfront, where they offered happy hour, desserts and a continental breakfast.
Our room was gorgeous, a nice size for a city room, with a beautiful view. The staff was so friendly and top notch! The hotel is in a great location for walking to Quincy Market, the Aquarium & other attractions; everything is right there! Is it pricey? Kind of- but it's worth it and honestly for a city it's not overly expensive. We got a AAA discount, so try for that.  We would definitely stay here again.

04/09/12 | Link | Rating: 5.0
71. Anthony K.
This hotel only gets 3 stars because of the location, which is fabulous.  Other than the lobby, this place is dated and in a lot of ways simply below average.  I'm a platinum Marriott member and so I've seen all sorts of Marriott's - for the price (over $300 a night) I would advise looking elsewhere.

15/09/13 | Link | Rating: 3.0
72. M S.
My husband and I stayed here for 3 nights to celebrate our anniversary.  The location of this hotel is ideal.  It is on the water next to the aquarium and a few good restaurants and across the street from Quincy Market. It is also a few blocks from the North End (Little Italy.)  The hotel is also right next to the T's Aquarium stop.

Our room was larger than I expected and we had a view of the greenway and the harbor.  There is a large fitness center and pool and a beautiful patio on the back of the hotel overlooking the harbor.  Beautiful!  

We used the valet service to park our car.  We never drove around while visiting.  Boston is such a good walking city.  It was a bit expensive but convenient.

We had the breakfast package and ate in the dining room for breakfast.  One morning we ate the breakfast buffet.  The selection was bigger than I anticipated and the food was delicious.  Another morning we ordered off the menu and that food too was delicious.  Keep in mind though, if you don't have the breakfast package, the meals are very expensive.

I would say the only thing I didn't like was the noise level and the entry into the hotel.  All the doors to the rooms face the atrium so noise travels.  Also the entry to the hotel is designed in the modern theme which I normally like, but this seemed a bit cold and it is odd that the lobby is actually on the second floor.

We would stay here again no questions asked though.  Its convenience for us and the location on the harbor makes it ideal for a visit to Boson, especially if it is your first visit.

19/09/13 | Link | Rating: 4.0
73. Amber F.
Wedding Venue Review: Our entire experience with the Marriott Long Wharf from negotiating the initial event contract to our final checkout after the wedding was phenomenal. They set the expectation of superb service at our initial tour of the venue and continued to uphold it throughout all of our interactions.  Our Hindu/Christian wedding was orchestrated by the Director of Event Planning, Joseph Souza. We had many unique requests and all details were executed flawlessly. Joe and the amazing staff at the MLW were able to help us express the blending of cultures through our ceremony and food. Chef Dunton prepared a scrumptious meal with Indian components and main dishes. Everyone thoroughly enjoyed the food. The reception space will speak for itself. The view is spectacular and is a wonderful backdrop for pictures. Your guests will enjoy being pampered by everything the Long Wharf has to offer, including its convenient location. Overall our experience was everything we could have dreamed of and more.

01/11/14 | Link | Rating: 5.0
74. Jennifer S.
Comfy bed and pillows, friendly staff, CLEAN, and very accommodating! I would stay here again in a heartbeat! The location was ideal for us, right on the water, close to Quincey Market and many other "tourist" attractions and sights. Plus there is a real Starbucks on the lower level! SCORE!

The only negative part of our stay was not only the crazy breakfast pricing but the slow service that came with breakfast. Other than that it was a wonderful stay and I would recommend this hotel to anyone!

13/05/13 | Link | Rating: 4.0
75. Stephen P.
We had an unexpectedly great experience here, insofar as our expectations weren't particularly high. The location was exceptional, the staff were warm and welcoming, and the restaurant, Waterline, was very good. The only problem was windows in the otherwise pleasant guest rooms were absolutely filthy. Otherwise a five star from a frequent business traveler.

11/06/14 | Link | Rating: 4.0
76. Debra L.
This is the noisiest hotel I've ever stayed in.

Sure, it's pretty and in a great location. Sure, the rooms are spacious and the beds are comfy. But, if your room overlooks the lobby (even from 4 flights up as mine did) you will hear everything that goes on in the lobby. The sound travels up and gets louder as it goes. I was awoken at 7am by babies crying, toddlers yelling, couples arguing...you name it.

Plus, it's not like anything can be done about it, either - it's a popular hotel lobby.
Half of the people in there probably weren't even hotel guests. Everyone cuts through here, (myself included when I lived nearby) to use the restroom, stop at Starbuck's, or get out of the cold for a brief minute.

It's a great hotel for the non-guest but crappy for a guest.

21/11/11 | Link | Rating: 2.0
77. Rick R.
I was half way down the hall way on the first floor and didn't hear any noise. Not sure what all the fuss is about.

Everything was great. Exceptional gym. Typical hotel bar prices. Only gripe, this much for a room and we don't get a fridge? We got a what think was an old broken fridge with a note calling it a "Cooler". Go figure.

17/05/13 | Link | Rating: 4.0
78. Melissa R.
We booked this as the main hotel for our wedding weekend.  We had about a 50 room block a long with a Brunch on Sunday.  We had gone to visit the hotel a few times before deciding on it and really loved the modern look of everything.  The service was very good our first few times so we decided to move ahead. I can't say we had a terrible experience but it definitely went down hill once we signed the large contract.  Some of these things may sound extreme to complain about but keep in mind over the course of the weekend our group probably spent upwards of 20k at the hotel.

Some good things:
1. Front desk staff was really nice and attentive
2. Hotel is kept spotless
3. Amazing views
4. Food is pretty good for hotel food
5. Awesome location in Boston

Some annoying things:
1. We had after parties the night of our rehearsal dinner and wedding that filled their bar each night. Although I understand the need to keep people in control the bartenders had a little bit of a power trip.  They continually cut people off without reason...however were more than willing to stay open past closing time when slipped some cash.
2. We had rooms up on the executive level floors which need private keys to get up to in the elevator - they never worked correctly which was completely frustrating.

Some bad things:
1. We were supposed to have up until 30 days before our wedding weekend to add more rooms to our block and they cut us off 2 weeks early.
2. They would not give welcome bags at the front desk but instead forced us to pay a fee per bag to have them delivered to each room.
3.  They ended up not allocating the room blocks correctly and left my in-laws (who were paying for everything) fighting for a room upon arrival - and missing the wedding rehearsal
4. When we were getting ready to leave and called for help with out bags it took 40 minutes for someone to actually come up, he then took another 30 minutes to load everything from the room;  when I went back up to check on what was taking so long I found him with my white jacket and white dress on the ground; he also removed a card from one of the wedding gifts and put it inside a suitcase without telling us which caused massive confusion to the point we thought it was stolen.
5. When my stepfather called to have his car brought up from the garage it took them over an hour to tell him they had jammed the transmission ....leading to a whole other mess that they tried to shy away from taking responsibility of.

Overall - we really liked the hotel and location but were disappointed with the service once it got beyond their sales team.

25/03/14 | Link | Rating: 3.0
79. Larry S.
Usually go to the Copley....trying this location out as its near the Garden! Front door staff were super and friendly. The bell staff welcoming and supportive. Bartender was the worst and brought an otherwise 5 to a 3. Rude, not capable and really ruined my stay.

13/02/13 | Link | Rating: 3.0
80. Bambi L.
This place is awful.

On arrival, I learned that parking would be $48/night - highway robbery.

It only got worse.  At check-in, the clerk insisted that because I had made my reservation the same day, the only available room was an "interior" room.  This wasn't accurate by any stretch of the imagination.

I made my reservation the day before, at which time nothing was disclosed about an "interior" room.  I've never heard of such a thing.  In fact, there's no mention of any kind of "interior" room in any advertising for the hotel, whose main selling point is its location on the Boston Waterfront.  ( marriott.com/hotels/hote… )

Furthermore, I saw an exterior room being made up as I passed by.  

I surmised that for Marriott, a customer who prepays is mud.

The condition of the "interior" room reinforced that impression.  To begin with, it was a disabled access room - which I did not need.  I complained that I'd lost a longtime friend who did use a wheelchair just a few days before and that putting me in a disabled access room rubbed salt in the wound.  From Marriott's lack of response, I surmised that hotel management could not have cared less.

The room's condition really made me feel that I had been fleeced.

The "interior" room backed to a common area, had translucent glass instead of windows, and looked like a cave in the morning.

Even in the dim light, there were several disgusting issues.  

*  Visible lint on the floor made it readily apparent that for Marriott, vacuuming is optional.  

*  The bedskirt had a large stain of indeterminate origin.  

*  The sheet had a hole in it.  

I am at a loss to understand where this place gets its 3.5 star rating.  Advertising the hotel as such - not to mention selling rooms based on that rating - is blatant consumer deception, IMHO.

15/10/13 | Link | Rating: 1.0
81. Lyndsey C.
Great location, beautiful interior.  Loved the bar and bar bites.  Very nice staff.

12/04/13 | Link | Rating: 4.0
82. Pasquale R.
I tend to be a Marriott snob since I get points from them. I have stayed here before and although it was expensive it was well worth the price. Convenient to say the least. So this time around was no different. It's located within walking distance of all the great Boston sites and a brisk walk to Boston's North end (which I love...yeah it's the guinea in me).
The hotel staff is friendly, accommodating and always accessible.
They have a couple of restaurants but I would recommend venturing out...The Chart House is right down the st but I am not a fan...
The NE Aquarium is a stones throw away (see separate review).
If you book early you can catch a good deal at this place.
Their rooms are very comfy (along with their beds), their bathrooms are decent size and for the most part your room will be spotless and turned over while you are out to lunch. ENJOY!

21/02/12 | Link | Rating: 4.0
83. Kieran O.
Wow what nice stay! From check in to check out - what a great time! Service was spectacular!

25/01/14 | Link | Rating: 4.0
84. sunshine l.
Love this hotel...great location, great view, and great service :)

28/08/13 | Link | Rating: 5.0
85. William H.
I spent three nights here in May to see my brother's graduation in Cambridge. They're located right next to the Aquarium, so the Blue Line on the T-System would bring you straight there. You can also walk up State Avenue and hit the Orange line. Conveniently, they're also two blocks away from Quincy's Market.

The staff were very helpful in greeting us and helping us with accommodations. We had a lot of little requests and they were able to follow through on everyone one of them. We got to our room on the sixth floor and it had a view of Columbus Waterfront Park. It was small, but comfortable. They also stocked it well, knowing we had five persons in our party.

The one thing that I want to point out is the beautifully decorated lounges on the second floor. From the plush chairs and arc lamps to the branches in vases, everything was done in good taste. They are exercises in defining interior spaces and I took many pictures of them for my own reference. I'd fly back there just for the lounges.

Overall, this hotel is a winner with its helpful staff and proximity to accommodations. The lobby and lounges sweetens the deal.

02/06/13 | Link | Rating: 4.0
86. Darryl P.
We stayed @ Long Wharf Mariott a few weeks ago. I spent many weeks researching family friendly/walkable/T line accessable/pool/restaurant-plentiful hotels. While this hotel is $$$, we were very happy w our stay. Water taxi from the airport to the wharf A+. Starbucks downstairs A+. Pool with a view A+. Walkability to everything A+. Right next door to Aquarium & duck tour & whale tour. Friendly desk and valet hosts. Would stay again when in Boston, esp w kids.

20/04/14 | Link | Rating: 4.0
87. emma I.
Location is awesome!  Only reason for 3 stars is shower SUCKS!  I don't know if it's the shower heads or the water pressure but it really makes for a unpleasant experience.  I enjoyed the Ritz Carlton Boston Common as their shower head literally BLASTS you, which I love!!!  But then again, this is not The Ritz.  The beds were comfy here and the view was also nice.  But ....OH- I NEED a good shower experience to seal the deal!

05/03/14 | Link | Rating: 3.0
88. Kevin P.
Would love to say that I had a really good experience here but I honestly did not.  I paid over $200 to stay at this hotel and when I got there they had told me that the only room they had with a king size bed had a courtyard view.  but when I finally got into the room it had no view whatsoever in, fact it had no windows at all, so basically I paid $200 to stay at a hotel that is known for the views of the city and I looked at a brick wall the entire night. I called and spoke to the hotel manager but he really did nothing to help, didn't give me a discount, didn't give me a credit, didn't give me anything at all of that sort and for that reason I have to give them a one star. The staff who checked me was honestly great but the lady who checked me told me that I would get a king size room with the courtyard view and that's why I said yes but there was nothing of the kind.  she never told me that the room actually had no windows whatsoever and I was very very disappointed. To spend over $200 to stay at a beautiful hotel like the Boston Long Wharf and have a view of nothing is worthless I may well have stayed at a Motel 6 and save myself that much money.

10/10/14 | Link | Rating: 1.0
89. Megan M.
The hotel is very pretty, but at the rates I saw online, I was expecting more. Maybe I'm spoiled with swanky Miami hotels, but the highlights for this hotel had more to do with the location than the hotel.

It's right on the water, which makes for great views of nearby parks, the aquarium, and all of the boats tied up along the water. I was definitely impressed with the location, and with the decor of the room, but that's were it stops.

The hotel was under construction, and they even posted it on their website; however, they also posted that construction would be complete by June 4th, which was out second day of staying there. Construction was not complete and every time we walked out of our room, we heard some kind of drill or saw or hammer below us. The hotel feels a little older, so it could definitely use some updating, but I wish we'd known that construction was going to still be going on during our entire stay.

We also had an issue with our A/C. It felt humid and hot in our room. We get enough humidity in Miami- we weren't looking for that in Boston. They sent a technician to fix it, but our room was definitely on the warm side all weekend, despite setting the thermostat as low as it would go. 65 degrees felt like 75 or 80.

One of the perks was having breakfast on their club level every morning because my friend is part of one of their rewards programs. The view of the wharf at breakfast was beautiful, and the breakfast was pretty tasty with eggs, bagels, english muffins, fresh fruit, oatmeal, and cereal every morning.

The hotel is conveniently located to the Aquarium station on the blue line of the T, which isn't super convenient. We waited for a while to get on a train just to take it to the State street station and transfer to another line. I'd recommend walking to state street or to government center over behind Quincy Market. The hotel is conveniently located to both.

23/06/11 | Link | Rating: 2.0
90. Kristie B.
This Marriott is perfectly located just a couple of T stops from the airport. The hotel is clean and the staff is friendly. The rooms could use some updating (especially given the price) but it seems like most hotels do these days. We lucked out big time with a great military rate last fall - $221/night is pretty huge considering the regular rate is $449-499 a night. I can't say that I'd be willing to stay here again if I had to pay the regular rate. I'll be glad to go a couple extra T stops and save a couple hundred bucks a night staying a few blocks further in.

28/02/14 | Link | Rating: 3.0
91. Pg F.
Might be nice but they overbooked and apologetically shipped me 30 minutes outside of the city. Would not recommend unless you are into late night adventures when you show up and they have given away your reservation.

09/06/14 | Link | Rating: 1.0
92. Ed L.
This Hotel is the Great!!!! Went here on The 4th of July! Top drawer hotel! Right smack in the middle of everything a tourist needs! The beds are very comfortable, the hotel is updated, and extremely clean!

09/07/14 | Link | Rating: 5.0
93. Daisy R.
This place is prime for location! Right next to the seaport, very lively and busy. The hotel itself is beautiful there is even an outdoor pool deck with ceiling to floor windows. I would defnitely return the only suggestion I can add is for better service at the front desk I checked in at 7pm on a Friday and requested a better room and they couldnt do anyyhing. Anyhow I enjoyed the stay!

30/06/14 | Link | Rating: 4.0
94. Brittany P.
EXCELLENT location for visiting Boston. Mere steps to Quincy Market, Fanueil Hall, many bars and restaurants, and a short walk to the north end. Located right next to the aquarium, harbor, and a T station is located right outside of the entrance. All tourist attractions can be purchased right outside of hotel as well. Friendly & efficient staff. Rooms are brand new and very clean. The room does not come with a mini-fridge, it comes with a fridge-like cooler, but you can call the front desk for a mini fridge for no extra charge! Prices are more on the expensive end to stay here but the location does not get better than this, especially if you are visiting Boston for the first time!!

09/06/14 | Link | Rating: 5.0
95. B B.
Beautiful and comfortable rooms, my room faced the harbor. Hotel was a short distance to Fenway park and the freedom trail.

14/07/14 | Link | Rating: 5.0
96. Vivian C.
Attended an event here in April of 2012.  Posted signs made finding the registration area simple enough.  Coat racks (signs posted informed us that we could use them at our own peril) were provided (and later rolled over towards our dining hall on another floor for easier claiming of items).

I just want to say that the service was pleasant.  The toasted seasoned bread resting across the salad was quite flavorful.  The entire dinner plate was really good - the filet mignon which was prepared medium rare was found to be quite tasty and so tender, the sweet potato cake and the spinach were good as well.  The chocolate cake slice, set at the table right from the beginning, was consumed to the last crumb.  The staff was even kind enough to help me to find out the source of their oh so tasty seeded flat bread that came nestled in the bread basket alongside some rolls.

Definitely better than many a wedding banquet...

03/05/12 | Link | Rating: 4.0
97. Laura H.
I want to give this place four or five stars. I really do. But the second floor is open to the lobby before and it is SO LOUD. It echos up or something- you can hear the tv in the lobby, people talking, etc. The third floor and up aren't open to the lobby so I'm sure that would be a much better experience. I made my reservation the day I was staying so there wasn't really an option.

I'm still giving it four stars because the room was great, the fitness center is amazing (HUGE!), and the hotel itself is a really cool building. I travel with earplugs just in case- if I hadn't, I would be one tired, pissed-off person today who would knock off a star.

06/05/13 | Link | Rating: 4.0
98. Matthew D.
I may have had a non-typical stay, but I couldn't find a single friendly person at this hotel.   The rate is not cheap, especially with bad service.  Another note is bring your own soap etc.   They don't replenish it regularly.   Towels and washcloths are hard to come by also.

08/08/14 | Link | Rating: 2.0
99. Erik H.
Stayed here last week for 3 days.  The room was small, but good enough.  The concierge lounge was good as well.  The restaurant by the lobby was really good and the service was great.  The location was walking distance to a lot of places.

28/06/14 | Link | Rating: 4.0
100. Sara T.
We stayed here for three nights over New Years holiday and it was a great location if you want to walk the city or use the T. Rooms were adequate, nothing special, brunch in the restaurant was over priced for the minimal amount of options presented on the buffet and my biggest grip is the lack of sound proofing. Walls are paper thin so if you're a light sleeper you may want to bring ear plugs or a sound machine to help dampen the noise from other guests.

16/01/15 | Link | Rating: 3.0
101. Deejay T.
I was here last night for a wedding. I just want to say there "STAFF", were the rudest most disrespectful pieces of shit I have ever dealt with in my life. The food there is absolutely horrific. I ordered the steak. What i got was a chunk of un-cooked meat. It looked like the cow was still breathing, it was that bad. Everything else tasted as if a massive jar of salt went over it. Never recommend this to any "FIRST CLASS" person. And i'm local law enforcement. STAY AWAY.

14/09/14 | Link | Rating: 1.0
102. Chris B.
The location was excellent. Right on the water, next to a T stop, same line as the airport, and tons of bars and restaurants a short walk away.

The breakfast space overlooking the water was fantastic.

I did think the rooms were a bit small, a bit warm, and just sort of underwhelming. The building seems to be old, and they were doing some remodeling when  I was there. Maybe it's improved.

11/06/13 | Link | Rating: 3.0
103. Carrie Ann J.
I'm super surprised this was only a 3-star hotel. It's super gorgeous, the staff is extremely friendly and helpful, the rooms are clean and spacious, the view is amazing, the restaurant is great and had great food! We stayed here for one night on our honeymoon (booked though Priceline for a huge discount) but we were even upgraded when we checked in to the "Elite" level and had an amazing view of Boston Harbor along with a free breakfast. The hotel is very beautiful and is in a great location. Highly highly recommend.

11/09/14 | Link | Rating: 5.0
104. Craig R.
Had an excellent experience on my most recent stay here. The location is fantastic. It's in the heart of a number of touristy attractions, right next to the subway and steps to the north end for awesome food. You cannot beat it. The rooms are nicely appointed and the staff was great to deal with. We ate in the restaurant and thought it was excellent. They put out warm cookies around d 5pm which is a nice touch cause who doesn't like cookies??  Be sure to consider this place if you are headed to Boston. It does get a tad crowded and busy so if you're looking for solitude this might not be your first choice. I didn't hear any noise though so that shouldn't be a concern.

19/07/14 | Link | Rating: 5.0
105. Khristina D.
This is why I stay at Marriott hotels. I wanted a weekend of nothing but self indulgent relaxation. Tim was helpful with my luggage. He made fun of my Broncos jersey, but hey, on Superbowl weekend, I give him a break. Then I meet Wayne. A spot of sunshine on a dreary Boston day. So helpful and nice. I was looking forward to the inviting bar and restaurant and went to shower. My one and only complaint is that the water at 5 PM got cold very fast. However, it was relaxing enough I ordered room service. You'd never have to leave the place. Room service is fast and Fatima is so pleasant. I can't say enough good things about the food. Seriously it is very good. I wanted to try everything just to see if there was anything bad. The next day I stolled down to see Julia the conciere, to see if she could recommend a spa that was inclusive of a massage and pedi and other services. Not only did Julia find one, she called around for pricing and set the appointment. Then she pointed me to breakfast which was a great buffet. My spa day was fabulous...and of the 100'S of local restaurants, I still went to the hotel. I'm glad. I enjoyed my weekend of self indulgent nothingness and will do it again. Thanks to the awesome staff who make serving guests look so easy. I'm sorry if I missed anyone. I couldn't have been treated better if I was royalty.

01/02/15 | Link | Rating: 5.0
106. Remie M.
this hotel is PRIME location! Across the street from Quincy Market/ Fanieul Hall.
Walking distance from EVERYTHING!
We stayed here first wknd of june.  
The lobby is located on the 2nd level.  Rt were our room was.  Its true abt the thin walls. The room was ur typical hotel room.
The 5 stars is 4 this:
Thank u 2 the staff, we left our expensive speaker dock in the room.  As we checked out, on our way to NYC.  We realized we forgot it.  Thinking we were never going to see it again, we let it go.  I kept reminding my cousin, she should call anyways.  So she did, and to our disbelief, they had it!
Not only that, they were going to ship it to her with no extra cost!
Now that's EXCELLENT serrvice!
I've always liked  Boston. . . now i LOVE BOSTON!

07/06/13 | Link | Rating: 5.0
107. Lisa L.
Stayed this past weekend on Marriott points. Had a room with a great view overlooking Faneuil hall. Great people watching. The bad was the room smelled like BO! Every time I walked in it was like a Seinfeld episode! Once you were in it awhile it was ok. My husband said it was air freshener, yeah sprayed over BO. That being said was the only issue and its a small one. Bed was great , love those pillows.
The best thing was the check in. Unfortunately I didn't get the girls name. She was the nicest person I have ever spoken to at a front desk and should be made manager immediately!!! Just pleasant, sweet, helpful and just what Marriott should insist all there employees be like!
This hotel is in a SUPER location. There is so much to do and see close by. Cash in those Marriott points and hurry over!
Thanks for a great weekend.

29/07/14 | Link | Rating: 4.0
108. Myr P.
Comfort, The Views, and the Breakfast!!!"

3 reasons to stay here! :) In spite of the in-town location, it's quiet and relaxing. The views of the harbor and city from your window are wonderful, especially during Christmas. Request for a room with the view of the blue electric arch and the wharf. Breakfast is phenomenal here! Make sure to ask for the lobster omelet from the pleasant cook. It's the locals' best kept secret!

06/07/14 | Link | Rating: 5.0
109. Willio J.
On 6/7/14 at 3:35 pm, I called the hotel to retrieve a copy of my receipt from a previous.  I spoke to a lady who was very unprofessional and at some point hanged the phone on me because I suggested that she be a bit nicer to customers.  I called back to asked for her name, she refused to give it to me, she eventually said that her name is (I believe is Gwen).  I also asked to be transferred to another representative to confirm her identity.   She then transferred me to a gentleman named Prentice who gave me her supervisor's email address.   I really think that employees sometime forget that the representative their company and their actions and will impact business.  

HORRIBLE customer service.

07/06/14 | Link | Rating: 1.0
110. Bianca V.
The location was great and everyone was very accommodating to our requests. The room was very clean.

18/03/15 | Link | Rating: 5.0
111. Cathy M.
Our family enjoys staying at this hotel as it has close proximity to the Aquarium, Faneuil Hall, the Freedom Trail and the USS Constitution.  The Chart house and Legal Seafoods are across the street that we have used for extended family functions and the Boston parking garage is opposite the Marriott.  Blue line Aquarium Station is at the corner.

The staff is most friendly.  They sport a pool that is open till 11.
It is expensive but the $48 for the valet parking is convenient and checkout is at 12 noon and the car can stay inside till 6 pm.

Beds are small.  We asked for a cot and our son was eaten by bed bugs.  Stay away from the cots!  He is a teen and took it in stride.  It was reported to Security.

Moms who appear "off duty" let their grade school kids run around the lobby playing tag  while they are drinking - so recognize that this is a family hotel.

24/02/14 | Link | Rating: 3.0
112. Shannon W.
I really enjoyed my short weekend stay at the Marriott Long Wharf! First off, the location of the hotel is amazing and the views are awesome, as well. I was glad I got to use my Marriott points, as I would have been a bit upset paying the one night fees they were requesting for a Saturday night, but that's another story.  I loved the lobby, super comfortable and cozy with leather couches and bookshelves, and a beautiful bar and restaurant overlooking the water. Moving on, there are a ton of bars and restaurants within walking distance which is always a must in my book. I would highly recommend checking out the new waterfront in Boston if you have time, it's about a mile away; $6 or so cab ride and well worth it. We went in late fall, so we didn't get to enjoy the outdoor seating or walking along the water, but they have a ton of upscale restaurants and bars and the Harpoon Brewery (loved it). Our room was nice, beautiful views, and we were right next to the gym, which was honestly one of the biggest & nicest hotel gyms I have ever seen. Nice job Marriott! They also had a pool and hot tub, which I definitely would have used if we had stayed longer. They didn't offer breakfast on Saturday, so they opted to give me 1,000 Marriott points instead, which was totally fine with me. We mobile checked in pretty early and checked out late and they didn't charge us for either one. My only minor issue with the hotel is the rates they charge for parking BUT I expected a $50 charge as parking in Boston is ridiculous in general and parking at any city Marriott is about $50, so I can't even complain. I actually came up with this brilliant plan to pay & park on the street by the harbor until 6pm on Sat, then taking an Uber to my hotel and walking to the car on Sunday morning. Saved us at least $40!

19/11/14 | Link | Rating: 5.0
113. Christine J.
Our other favorite when in Boston.  Since we generally visit Boston in the Spring or Fall we generally get a room with a decent view and even were upgraded to the bow suite on one occasion since it was empty.  Now that was impressive!  Always clean and well kept and the staff is on their game.  We do not hesitate to say here or at the Residence Inn Tudor Wharf.  Either property is first-class!

01/01/15 | Link | Rating: 5.0
114. Heather B.
This hotel is beautiful with splendid views of the water as well as city lights. Comfortable beds, decent channel selection and fantastic concierge services. Recommended a wonderful Italian restaurant that was a far beyond expectations. The location is perfect for troll around the city without having to go to far!

02/01/15 | Link | Rating: 4.0
115. H.R. N.
This is a 5 star hotel and what Marriott classifies a category 9, of which only 16 exist around the world. Its interior is clean and pretty. Has a decent restaurant called the Waterline. And the staff is redonk friendly and helpful. But sound travels very, very unfavorably here. I can hear what I think are either loud teenagers or ghetto teenagers running around outside my room and slamming their bodies against the walls. Why?! And I don't know if they're actually teenagers; it just sounds like it. Clearly, I am old. Now get off my lawn.

21/10/14 | Link | Rating: 2.0
116. Mindy M.
Best Brunch Buffett  in Boston Mass!!! First of all lets talk about the outstanding view of Boston Harbor.  The food was incredible! Best Braised Short Ribs and mash potatoes - so yummy! The Cod was so fresh! Bacon and omelets were  great too!  The service was great! Our waiters, Brian and Peter always made shore we had a fresh plate and  our refresh drinks.  I have to give a big shout out to the hostess who changed out table to a window seat to accommodate my Dad who was hard of hearing. Thanks for a great Easter Sunday Brunch!

05/04/15 | Link | Rating: 5.0
117. Jackie C.
This review is for the Starbucks in the lobby.

I ordered a Hot Cider, I watched them warm up apple juice. Litterally, pulled out motte poured into a measuring cup, warmed it up and served it to me. They also laughed the entire time they were making it with comments like "oo hot cider, yeah, we have that hahaha" I was absolutely appalled.

15/11/13 | Link | Rating: 1.0
118. LK M.
Stayed here for a nice long weekend away (used half Marriott points toward the trip). The location is a great spot in the city. Close to the "main attractions", but on the edge of town so you have a nice view of the water and some quiet.

We needed a wheelchair accessible room. As usual, and as Marriott regulars, when we check in the front desk is always accommodating and aware of our needs. It's why we stick with Marriott. But the room we were given was pretty outdated. The bathroom needed to be spruced up. It just looked worn and tired. When we travel, we're kind of stuck between a rock and a hard place, and just have to take what's best and make due. It's just frustrating to spend that amount of money for a worn hotel room.

The staff were pleasant. The restaurant and bar were both great. We popped in for late night snacks and they were excellent. Breakfast was great as well.

There's a nice little park next to the hotel for people watching.

It was a nice hotel, but I may try another Marriott on our next visit.

31/07/14 | Link | Rating: 3.0
119. Alex R.
This would be anywhere else a good not great Marriott.  But because it is on the water I expect more for such a prime spot. Copley has much better service and food.  However the valet here is top notch and the guys go the extra mile

15/04/14 | Link | Rating: 4.0
120. Rico I.
The rooms are fine..though if someone smokes in bathroom, prepare to smell it for your whole stay. The bar is actually quite lively and guess what? UNBELIEVABLE chicken and waffles. Who knew? In Boston?

16/03/15 | Link | Rating: 3.0
121. Maximillian S.
This hotel is managed by Marriott, but owned by another group. This allows the ownership to have greater freedom to have a great menu in their restaurant/bar. I have had several appetizers there and still did wanted to try more. They have special interpretations on classic American, Italian, and asian dishes that really succeed in putting a smile on your face. The staff is very friendly and accommodating. This is definitely a repeat for me.

Upon leaving, my car was already out front waiting for me. I did not call ahead to the valet or use the checkout service. Impressive touch.

04/01/15 | Link | Rating: 4.0
122. Joe M.
Nice hotel thats located downtown on the Wharf. Easy to get to from the airport. I had a nice view from my room, and was able to walk to many different restaurants. The staff at the hotel helped make it a nice stay. The lobby is upstairs, its nice and spacious. Would come back

02/01/15 | Link | Rating: 4.0
123. Sharon T.
What view? Proximity all the way.

I wasn't really happy about not getting a room with a view...but we did check in pretty late. Despite how far our room was from the elevators, my experience here was exceptional. From the facilities to the staff--especially the staff--everything was perfect. I really don't think I've ever had such wonderful accommodation--and my standards are pretty low when it comes to hotels. The staff provided us with toiletries when we needed them, housekeeping was clean, generous and caring (especially one of the lovely ladies I talked to)--service was, all-around, exceptional.

A friend and I mindlessly left behind a few items in our room and they unhesitantly offered to ship our items back and updated me throughout the whole process. I had a little issue with picking my package up with FedEx and the security guys were very patient and helpful--hats off to those guys. Make sure you check out the rooftop view. This hotel is beautiful and clean, and it might not be in the heart of Downtown, but it has some of the best surroundings, like Faneuil Hall, Quincy Market, and of course, the New England Aquarium.

17/07/14 | Link | Rating: 4.0
124. Hank C.
Stayed here to attend a wedding.

The triangular block design is pretty ugly, in my opinion. The center has a pass through for tourists, and the entire building sits beside the Aquarium, Chart House, and Legal Seafood; as well as the T Aquarium stop.  The Marriott here has valet parking (about $15 more expensive a day than the local garages), and a passage through.

Go up to the second floor (1st floor for parking checkout) for the check-in to the Northeast side; there's a small bar/restaurant there. The "first" floor rooms are around the West side of that floor; no security to get over there, which was weird given how much foot traffic passed by; they surround a large ceremony/meeting room open to the various floors inside (the passersby get full audio of whatever's going on inside the meeting room). More rooms for conferences, etc. downstairs and around the East side of the building; larger terrace and a dining space for weddings is common there.

The room itself was clean and simple. Few if any amenities in the room; no disposable hair net, toothbrushes, toothpaste, or slippers. The "cooler" in the room was hot to the touch so useless for the milk we brought for the little one, and half the channels were analog and static-y on the TV. The bathroom didn't lock properly, either.

I've had better rooms for far less expense, and this Marriott pales in comparison to the Copley Place downtown just a few minutes away from here. Disappointing stay.

Bright side - the wedding was handled well (the staff was actually quite obtrusive), but I'll let the bride & groom post about their opinions (more important than mine!). The likelihood of me staying here again - I'll probably opt to go to the Copley next time.

31/08/14 | Link | Rating: 2.0
125. Tracey T.
Perfect location. Staff is great-from check in they upgraded my room-which was available at 10am and not 4pm. We did self park in the garage next door but valet guys spoke to us on way in and told us where to go. Room service was great for the kids and restaurant was great for us. We will def be back!!

12/04/15 | Link | Rating: 5.0
126. David T.
A nice full service Marriott. The views of the bay are beautiful from the higher floors.  
The staff here were also extremely helpful.

I slightly prefer this hotel to the Copley Marriott from a decor and location perspective.

I held a large event at their ballroom and they did a great job with the catering.

20/04/14 | Link | Rating: 4.0
127. Tania J.
We had the best experience staying at this hotel...due to a particular fellow who was so friendly and so helpful...WAYNE!!! What an amazing man, he made us feel so welcome and would say "Hi California" every time he saw us. Thanks Wayne!!

25/03/15 | Link | Rating: 5.0
128. Christopher K.
This used to be my home-away-from-home back in the late 90s, early 00s when I consulted for several different financial service companies in the Boston area. I always loved this hotel for its proximity to Faneuil Hall and to Boston's North End. What's great about Boston in general is that during the nice weather months you can pretty much walk anywhere if you have the time. And the Marriott Long Wharf serves as a good home base to wherever you're headed.

Having not been back in at least a decade, my recent stay here was nostalgic, if a little sad. In my early young professional days, staying at the Long Wharf was like staying in a king's palace. But I have since had the fortune to stay in many nice hotels in various parts of the world, and I have to say the Marriott Long Wharf doesn't feel all that special anymore.

It's an older hotel. How old, I don't really know. And it feels old and more worn down than I remember. The rooms are small, the bathrooms tight, and the ceilings low. It is still an extremely clean and comfortable place to lay your head, but at these prices you might want to try a nicer, newer hotel in the area. The old lady's really showing her age, and she just ain't the cougar she used to be.

16/02/15 | Link | Rating: 3.0
129. Jessica L.
I've stayed here multiple times for business; while solid, it can be hit or miss.

This hotel probably works well for tourists, but can be challenging if you're here for work.  The internet is absolutely atrocious and stress-inducing if you're trying to complete work. It's very difficult to get online for work:

- WiFi starts at $12.95 per day. It was so slow, and dropped so frequently, it could
   take me 15 minutes just to sign on or send an email.  It was very frustrating  
   being here for a conference and trying to access work email during breaks
   during the day.
- When WiFi didn't work on my laptop/iPhone, overall 3G and 4G Internet signal is
   awful, too.  

In essence, it's really hard if you are here in a business capacity because it was very time-consuming, and sometimes impossible, to do something as simple as check your work email account or send an email.

Over the years, I've noticed the Concierge level and offerings have improved.  The breakfast offering is robust (eggs, fruit, bagels, toast, etc.), the appetizers around 5:30 are great (wine, cheese, hors d'ouvres), and the desserts at night (mini cupcakes and whoopi pies) are fun.  The business center also worked well and it was easy to access the Internet and use the printer.  My only gripe is the Concierge suite can be inconsistent; they are often closed when they shouldn't be and late in setting up various snack offerings.  Again, this is probably fine if you're a tourist, but if you're here for business on a schedule and just trying to grab a bite to eat throughout the day while you're working it can be frustrating when the Concierge suite closes early or runs behind schedule.

I do think the value of the Concierge level has increased and is worth the extra cost because of all the perks with coffee, breakfast, wine and cheese, and internet/printer, particularly if you're here with family and then don't have to be as dependant on eating out constantly.  I will say I did frequently hear screaming kids on the Concierge floor hallways and in the lounge.

Overall, solid hotel, very nice and spacious gym, pretty pool, and good food.  Avoid Room 702-- that shouldn't even be a guest room--- it's situated between the Concierge suite and the dishwasher/laundry rooms and you'll hear rattling dishes at all hours.  Good access to the Faneuil Hall area, Boston Harbor, and Seaport if you're here as a tourist.

19/03/15 | Link | Rating: 3.0
130. Taylor V.
My friends and i stayed here this weekend, and we were not disappointed!

All of the staff was super friendly, the rooms were (mostly) very clean, and the hotel itself was beautifully designed. We loved having a view of the aquarium, and the fact that there is a Starbucks inside is a major bonus. This is my second time staying at this hotel, and it certainly won't be the last!

23/02/15 | Link | Rating: 4.0