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Club Quarters - Boston in Boston, MA

Club Quarters - Boston in Boston, MA

Specialties

Strategically situated near Post Office Square and Faneuil Marketplace, Club Quarters in Boston offers guests modern, comfortable accommodations and thoughtful amenities like free, fast Wi-Fi in all guestrooms and purified bottled water stations on most floors.

On-site restaurant and bar, Elephant & Castle, serves authentic English pub-style food with Boston's most extensive list of beer and whiskey. Our cozy Club Living Room lounge offers complimentary specialty coffee and tea, workstations and free wireless printing, and is perfect for socializing, relaxing, or networking.  

Club Quarters in Boston is a short walk to Boston Commons, the North and the Waterfront.

 

Company Info:

Rating: 3.49

Address: 161 Devonshire St, Boston, MA, 02110
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (81):

1. Kevin H.
Great location, but the staff is absolutely miserable and treats you like crap. We arrived and before we had even checked in, the man behind the desk was so rude to us that I almost walked out. Stay here if you need a cheap hotel in a good location, but otherwise, stay far far away... Don't even get me started on the one in midtown manhattan though, that makes this place look like the Waldorf.

18/12/07 | Link | Rating: 2.0
2. Lynda M.
Since this is a hotel that caters mostly to business travelers, there are some great deals for weekend stays. I have stayed here for $80/night and the place is beautiful, quiet and spotless. Great location to visit Boston, our even for a romantic evening out that wont break the bank.

27/12/06 | Link | Rating: 5.0
3. Jim O.
Whenever I'm in Boston for business I stay here at the CQ.   the restaurant next door has reasonable prices and is a great place to grab a quick breakfast or a drink after work.  The staff is always friendly and knowledgeable.  The rooms are clean, well kept and the perfect size for a business traveler.  Free WiFi is great along with the convenience closets on each floor (Free bottled water, ironing boards, additional pillows/sheets).  You're pretty much in the middle of the financial district and getting around to the rest of the city is easy with the 'T' only a few blocks away.

08/06/09 | Link | Rating: 5.0
4. Brian C.
As a frequent business traveler, I feel I am an easy judge but nothing went right with this hotel.  I was booked for 2 nights but there was a Nor'easter that prevented me from getting into Boston.  I called (around 3:30) as soon as I knew that I would not be arriving until the next day but they said that there cancellation policy was noon if you booked the room online.  When i finally checked in, the room was small, which I didn't mind, but there was road construction outside of the hotel all night long.  I know that is out of their control but they could at least mention this fact.  My room was across from the "gym" and the treadmill was so loud that at least it drowned out the truck noise outside.  Biggest complaint, their lack of customer service.

17/11/11 | Link | Rating: 1.0
5. Chris B.
Location for this hotel was great, right between the Boston Commons park and financial district.  Although it is primarily a business hotel, it has very affordable rates and everything you need in a hotel.  The rooms are smaller, and the hotel has a European feel, but it is very clean and the staff was helpful.  We stayed 2 nights for $99 a night with a convenient parking garage just down the street $20 a day.

Each floor has filtered, chilled water available with water bottles available.  There is a nice "guest request" closet on the floor with linens, toiletries, coffee, iron/board, etc.  The hotel is very self-service, even with an automated check in/out kiosk.  They also offer free wireless internet and a clubroom with available computers, magazines, newspapers, and coffee.

The room was clean and quiet.  Although smaller than most hotel rooms it wasn't cramped or inconvenient at all.

I'd strongly recommend this hotel for anyone who is looking for a clean and affordable place to stay in Boston or the other major cities where the chain is located.  The location makes it a great place to stay while exploring the city.

08/01/10 | Link | Rating: 5.0
6. Justin V.
Stayed here for the first time this past weekend.  Very happy with the beds, unbelievably comfortable.  Added with the shades, ultra dark, didn't want to wake up, so nice.  Chilled purified water dispensers on every floor.  Very easy hotel, very inexpensive, and very conveniently located.  Definitely would stay here again.

30/03/10 | Link | Rating: 4.0
7. Cee N.
This is a solid hotel for business travellers. It's conveniently located in the financial district, has a decent adjoining restaurant, small but tidy and clean rooms, and valet parking.  The people at the front desk are extremely friendly and helpful with impromptu restaurant recommendations.  There's free wifi, which was very much appreciated.  The fitness center has outdated equipment and was slightly dusty, but if you just want to sweat it out for 30 minutes, it does the job.

08/03/10 | Link | Rating: 3.0
8. R A D.
Great location. You can walk to all the main downtown attractions. Awesome pricing. Very nice room, and clean.
If you have a car, the off-site parking is a tiny bit of a pain (and spendy), but the walk back to the hotel is just around the other side of the block. I highly recommend.

03/05/07 | Link | Rating: 5.0
9. Anthony S.
I stayed here once with friends and liked it enough that it was my first choice for a trip back.  Both experiences with the hotel were very good.  The staff was very nice and helpful, unlike what I read in other reviews.  The room was very clean and had a nice kitchenette area (not in the standard room).  The bathroom was in great shape, the 2 TVs were a nice touch, and the bed was comfortable.  Also the drinking water filling station was great.  Parking was reasonable, I paid $41 to self park my car for 48 hours, and the garage is only about a 3 minute walk from the hotel.  Definitely one of the best things about this place is the location.  It's under a 10 minute walk to the market.  I would definitely recommend this place to anyone and I plan on staying here whenever I come back to Boston.

02/08/10 | Link | Rating: 5.0
10. Jamie C.
Very reasonably priced for its location in downtown Boston. Staff was professional, room was clean and bed was comfortable. Like the free bottled water. I'd stay here again if I came to downtown Boston.

15/09/09 | Link | Rating: 4.0
11. Nick O.
As long as you accept that the rooms will be smaller then your normal hotel then you'll love it.

Great Staff, very friendly and helpful.  Good Prices.  Nice location for site seeing.  Clean nice rooms

The only con I had on my visit was a rather loud fan.  I need the noise, but occasionally there was quick loud hum.  To be far they offered to move my room but said that it was fairly normal sound in their rooms for the air compressor in the room units

01/09/08 | Link | Rating: 4.0
12. Walt N.
I give the location a "yay I'm a fan" and the hotel and its services a "I've seen better," which averages out to a 3.

The place isn't terrible or anything--I'd put it at the level of a Comfort Inn with a kitchenette. But for the price (we were there on a reduced corporate rate for weekend stays), we paid $150+ or less than the brand name hotels around us. That difference makes staying at this place a great value for the money and therefore a no brainer.

So, I would recommend this place if you're getting a good price. If you're paying close to what you'd pay at, say, the Marriott or others, I would go with those.

28/06/10 | Link | Rating: 3.0
13. Maxine H.
Nice and clean.  The receptionist was, yes, a little bit busy (and therefore not devoting all of her attention to our wonderful selves) when we arrived--but they have an automatic registration machine so it was all good.

Each floor has a little spigot thing that dispenses cold filtered water, with a collection of plastic bottles that you can use.  I didn't check out the fitness center, but the ice machine was nice :D

The place served its purpose.  Gave us a nice, comfortable place to stay within walking distance of the T and Quincy Market.  I'd definitely recommend it to business travelers, or anyone just spending a short time in Boston.

02/11/08 | Link | Rating: 4.0
14. Tofoi Y.
Pluses:
30 min early check in
water and water bottles on every floor
free wifi
location

Minuses:
Staff is uninterested and unenthused to help aka do their job
missing remote for 2nd tv
what appeared to be dirty bedsheets for second bed

Pricelined this hotel and after staying would be very very cautious about doing so again based on "level of service" and amenities.

09/06/11 | Link | Rating: 2.0
15. Kristin Y.
1 star - friendly staff
2 stars - moderate prices
3 stars - location
4 stars - nice rooms!!

i am not a huge fan of the midtown and downtown locations in NY. the difference: drivers knew how to get here, the rooms were nicer & bigger, there was an actual lobby and the staff wasn't giving off the "i will cut you" vibe! this was the perfect spot and very centrally located. only a few minute walk to quincy market and the harbor.

28/08/08 | Link | Rating: 4.0
16. Rene C.
This was a last minute trip that my girlfriend and I decided to take for Valentine's weekend. Was able to find this hotel at a very reasonable and affordable price considering the busy weekend and time frame.
Was worried I was not going to be able to check in until 3p.m. since we arrived at hotel before noon time. To my surprise we were able to check in early which only took about two minutes with a check in screen in lobby. Hotel located down the block from train and bus stops which made it easy for us to get here from South Station. Located on quiet street but walking distance to central location which includes restaurants, shops and bars/pubs.

Room: Very small but having clean bathroom/towels/sheets and comfortable bed makes up for it. Wi-fi ready.

13/02/10 | Link | Rating: 4.0
17. Wonder W.
I'm going to use a tired phrase....

I heart this place.

Don't hit me.

I consider myself to be more of a "business" traveler when it comes to hotels then any other type and this place really "makes mission".

1) As many have already noted CQ is located close to many T stops (best of all it's got quick access to the Silver which then has a shuttle directly to Logan), and blocks from some significant historical locations on the Freedom Trail.
2) Free wi-fi (that really should be two pluses, but I don't want to be TOO nerdy)
3) Elephant & Castle attached to the hotel, probably one of the better hotel restaurants that I've eaten at.
4) Nice little "parlor" right next to check-in that included several computers to print boarding passes, or if you forgot your mini-top/laptop at home
5) Automated check-in/out... awesome!
6) Clean, REALLY clean... and unlike others I thought the shower stall was pretty decent sized, and it was kind of cool, the low lip reminded me of college :)

Mixed bag:
1) Service, the ladies all seemed really nice, but the one gentleman on the night shift reminded me why some people visiting Massachusetts, call the natives, "massholes".... *wry look*

Boo, hiss:
1) The fire alarm went off while I was staying there, and I booked it down 11 flights of stairs only to discover that it was a false alarm. You'd think a PA system informing people of that fact would be utilized, but nnnnoooo....

All in all, I still heart this place tho, and am planning on staying here again for the Yankees-Sox series. Maybe on the 3rd or 4th floor however....

31/05/09 | Link | Rating: 5.0
18. Camilla W.
Yeah, this hotel is pretty much the shiznit. I love it so much, and I'll tell you why.

1. Great service - I don't know who y'all were having, but the young ladies at the front desk are nice as pie and cute. They've helped me find shopping and food, and they gave me a map and all sorts of good vibes.

2. It's really clean! I am saying that as an anal retentive mildew-fearing freak. The bathroom is spotless. The bed linens smell fresh. Nothing smells of smoke.

3. It's mini! But it's got what you need. It's like they cut the rooms in half. But if you are a business traveler ... it's got what you need. FREE internet that's fast. Flatscreen TV. King size bed.

4. Super cheap!

5. Great location!

6. Purified spring water and bottles in the hall.

7. Last but not least - totally awesome room service. They work with several local restaurants that rule. The restaurant on site is good and fast. It's pretty sweet.

Stay here. There's really no other option.

04/02/09 | Link | Rating: 5.0
19. Frank R.
Excellent central location (1.5 blocks from the subways station) and within walking distance of South Station and most financial district facilities and historical sights.  Rooms are very small and cramped, but adequate. Clean.  Lobby connected to the Elephant & Castle Pub - very convenient!

20/03/12 | Link | Rating: 4.0
20. C D.
Great location close to everything, rooms are tiny but use the space efficiently so it doesn't seem cramped. if there wwere two people in this room it might be. It was super clean and comfortable with all the extras, plenty of plugs for your electronics, a hairdryer, coffeemaker even reference books.

It is pricey, but it was the least expensive hotel I could find in Boston at $174.

oh also a slick electronic check in/out system, and extra friendly and helpful staff.

24/10/09 | Link | Rating: 4.0
21. Dennis L.
I quite enjoyed my stay at this hotel. The staff were very professional (and they have some weird automated touch screen check-in / check-out system), the room was clean, and the air conditioning worked well. That in and of itself would do me just fine - I don't usually plan on staying in the hotel much except to sleep when I travel - but the hotel also had some nice amenities. The fitness center had two treadmills, two exercise bikes, an elliptical, and dumbbells of various weights. The business center had free printing, there was free wireless internet throughout the hotel, and you could even print documents to the printer in the lobby from your room.

Rooms are smallish, but hey, it's Boston. They don't come equipped with irons and ironing boards, but they have a couple on each floor in a closet in the main hallway, along with extra blankets, pillows, and sheets. Near the elevator on each floor is an interesting little water station - essentially it's chilled purified water (like an office cooler) with a host of brand new but empty plastic bottles for you to fill.

The hotel is very centrally located, a great place for both business and leisure travelers. Lots of restaurants are within walking distance, and there are several T stops within walking distance as well.

10/08/09 | Link | Rating: 4.0
22. William M.
If you're wanting an address downtown, this is it. Great location, excellent rooms, nice lounge area, clean everywhere and in good nick, what more could one ask? And the rates are good, too. Friendly Reception staff make check in a breeze, ATM machines cool. Enjoy!

31/05/10 | Link | Rating: 5.0
23. Tammy R.
Single-night Saturday stay.

This is the second Club Quarters I've experienced - the first was near Wall Street in Manhattan. This location is excellent for business travelers, as it is situated in between Downtown Crossing and Faneuil Hall. It's close to everything downtown.

The rooms are clean and basic - comfortable bed, large desk for business travelers, and a fair-sized bathroom by Boston standards. The shower head could use a bit more power, but eh, it's still a great room. A bit small if you're used to large hotel rooms; just fine if you're familiar with New York and other large-city hotels.

Amenities push my review to five stars. I don't need a lot of extras, but free WiFi, a lobby lounge with coffee, tea, and newspapers/magazines, and complimentary bottled water stations on each floor are thoughtful touches.

Staff is friendly, and adjoining Elephant and Castle offers good pub fare. Parking and valet are available - parking garage is a block away, which didn't affect my rating at all, but might annoy some.

It boils down to price. If budget is not an issue, you'd find larger rooms and more amenities in one of the larger hotels in downtown Boston. If you can find a good deal, then Club Quarters is a fantastic hidden gem.

16/02/11 | Link | Rating: 5.0
24. Andrew K.
The definition of a hotel for a business traveler. They have it down. Convenient, quiet. All the perks - aside from a bathtub. Young front desk guy was super nice.

07/10/10 | Link | Rating: 4.0
25. Mark M.
After my third stay at Club Quarters (each for more than four nights) I felt it necessary to put quite a lot of thought into my review.  I hope the following is helpful

-  This place if built for no-fuss, self sufficient business travelers who have no need for floral curtains and a sitting area
-  The rooms are quite small but the space is used very well and you have plenty of "room"
- The rates are right and you get a lotta bang for your buck
- In their king rooms (at least the one I was in), they put two normal sized twin bed mattresses (the top, not box spring) together.  If you're tall this poses a problem--as does the huge crevasse in the middle of the bed (they switched me to a queen room without any problem)
- AMAZING shower heads but nasty old walk in showers that are fit for a YMCA gym (yay for walk-in, boo for nasty)
- Speaking of gyms, theirs is tiny: two treadmills, two bikes, and this other machine.  No ellipticals. Never crowded
- No fuss lobby and you can check yourself in
- Connected to chain pub Elephant and Castle - decent
- No newspapers
- OK wireless connection (free)
- pretty great desk area and desk chair for those long/late hours on the laptop
- not as clean feeling as I'd like and beginning to take on a musty smell throughout the hotel
- EXCELLENT location in Boston's financial district

While I have no problem with CQ and think the rates are great I'm ready to try another place.

20/05/10 | Link | Rating: 4.0
26. Phil P.
i ttravel a lot and want to be treated fairly while on the road. If you promise something and don't provide it when i get there, that's not good business.

When your service is underwhelming, no one wants to help fix an issue, that's not good business. I am amazed at how you provide a solution and then take away the one good thing you've done halfway into my stay here. oh yeah and then tell me in other words....sorry, we can't help you...i feel totally abused as a customer.

Alas, your service is horrible, your hotel is not worth the money and i hope no one ever goes through what i did ever again!  If i could figure out how to give you negative stars on this system, i would feel totally vindicated.

22/06/11 | Link | Rating: 1.0
27. Kathryn H.
No bathtub. Sorry ladies, but I was told that it is Boston and square footage is at a premium. Shower was great though because it did not required a Rocket Science degree to turn it on to a reasonable temperature and also did not sear off the skin on my back while pressing me to the wall. It was quite pleasant overall. The room was small, as I said, but the furniture was comfy. Everything was clean, but I was surprised at how little was provided in the bathroom. There was no shampoo... This struck me as odd because both the cheap and ritzy places I have stayed in provide this service. I had my own, so no I'm not that tacky, but it was a little odd I thought. Mainly I am giving it four stars for the close quarters and lack of bathroom amenities.

19/05/12 | Link | Rating: 4.0
28. Callie K.
Super helpful and friendly staff. Numerous times they have made it easy to make a last minute change to a reservation. The place is not super fancy, but a great deal for the area. Recently Club Quarters has thrown in extra perks like free soda, coffee, fruit, M&M's, and other goodies in the lobby. CQ also has free Wi-Fi, which isn't usually the case for fancier hotels like Hyatt and Marriott.

27/07/13 | Link | Rating: 4.0
29. lyndsey F.
It's a glorified hostel. If you don't mind yellowing pillowcases and chipped nightstands  you should be fine,

02/06/12 | Link | Rating: 2.0
30. Laura D.
Club Quarters can be found in many cities. Always downtown and reasonably priced. The one I stayed at in Philly was great so when it was bachelorette weekend this seemed to be a good pick.

My bff and MOH rented the hotel. It's location cannot be beat. Walkable to the common, financial district, waterfront and t stops.

The hotel staff where friendly and the suite was small but comfortable for 4 girls. They also have purified bottled water on every floor as well as coffee in the lobby. Those are both pluses.

So the negatives

Our room stunk....like mold and lysol. It was so bad we opened all the windows and it still smelled!

When opening the bed up there where dead flies and hair!

This place was so dirty. Lucky for us we where all pretty buzzed and passed out.

With so many hotels in Boston I will not be back.

16/05/11 | Link | Rating: 2.0
31. Landon S.
A great find. I booked this room for New Years Eve with a friend. The selling point was the location. It is within walking distance to the Commons and to State Street. The area is safe, and since it is off the main streets, it was actually a pleasant walk from the T stops.

We were not "wowed" the room, itself. It was clean and comfortable. The decor was standard, but not worn out. The chilled and filtered water bottles available in the hallway (for free) were a nice touch. It met my expectations.

Be warned that the walls are thin. On the night of New Years this was especially noticeable. We could overhear the conversations of a young group of revelers in the next room. The noise did not bother us as we were tired and able to fall asleep with little trouble. However, any other night it may have kept me from snoozing.

I would definitely visit again. The price and location cannot be beat. A real diamond in the ruff. However, I will pick up some earplugs at the local drugstore next time... just in case.

08/01/12 | Link | Rating: 4.0
32. Elaine T.
This hotel made my stay in Boston a positive and unforgettable one.  My visit to Boston was purely for vacationing and relaxing.  This hotel is situated at a prime location (6 min walking distance from the South St bus station, 10 min walking distance from Quincy Market, 10 min walk from Boston Commons, 5 min walking distance away from great restaurants, and 6 min walking distance from the trains).

Check-in is so convenient with their computer automated system. The staff is friendly and helpful.  During my stay, it started raining and the staff provide me and my bf with umbrellas (upon request).  Also an added bonus- they provide free water bottles and cold purified water in the hallway.

I would definitely come back and highly recommend this hotel to all my friends and family. It's convenient and the staff is wonderful.

05/01/11 | Link | Rating: 5.0
33. Jennifer T.
This place is disgusting.

Our sheets and comforter had little HAIRS and DUST in it. I am not exaggerating because I got a RASH on my back and then two small RASHES on the back of my legs.

I thought it was just me, even though I do not have sensitive skin. BUT MY BF ALSO BROKE OUT IN A RASH ON HIS SIDE.

We even showed the staff who came and gave us another pair of keys for another room and even HE ADMITTED THERE WAS HAIR AND DUST.

If it weren't 10PM, I would've left this unsanitary hotel!!! I felt the change to a different room was NOT ENOUGH to compensate for our displeasure and RASHES!! I had to shower twice to feel clean again!!! This was unacceptable. The staff boy said we couldn't talk to the manager because he's not here on Sundays. Are you kidding me?????????????

DO NOT STAY HERE.

10/01/11 | Link | Rating: 1.0
34. J.J. B.
Great location tucked away on a quiet street in the Financial District but just steps from Downtown Crossing. Close to Fanueil Hall and Boston Common.

I saw recent reviews complaining about substandard rooms but ours was recently renovated and exceptionally clean. Comfortable sleeping quarters with small, functional bathroom with excellent water pressure and temperature.

Free purified, chiller water on every floor and complimentary Keurig  machines in the lobby. Lots of nice computer perks for biz travelers.  The staff is presented as sort of a concierge/desk clerk combo and was friendly, cordial and helpful.

All in all a nice place to crash downtown at an exceptional value, especially if you can target them on Priceline.

24/07/11 | Link | Rating: 4.0
35. Peter A.
Loved it!  Great location and a great inexpensive hotel overall.

14/01/13 | Link | Rating: 5.0
36. Aaron Z.
newly remodeled, good coffee, superb location, if the price is right stay here!

10/09/13 | Link | Rating: 3.0
37. Sonya B.
Great location! Right downtown and within walking distance of bars and restaurants. The rooms was a bit small, but not terribly small. The staff was polite but didn't go out of their way to make you feel welcome. An older gentleman working the front desk seemed a bit short and bothered when asked questions. They provided filtered water through a machine in the hallway for convenience, which was nice.

30/12/13 | Link | Rating: 4.0
38. Steven M.
Location, location, location is supposed to be the top 3 things you look for in a hotel. I will say the location is great but after 2 days here I can't help but wish I could go back in time and pick another place to stay. This place should be called close quarters. They have tiny rooms, very little amenities and no early or late check in/out (unless you pay $40). I felt this was for the business traveler that just needs shelter from the outside. The lounge was pretty awesome but it couldn't make up for the rest.

08/01/14 | Link | Rating: 2.0
39. Nikos M.
I've stayed at Club Quarters a few times and it has always been enjoyable. Its decor is updated and the hotel is clean overall. There are express checkin and checkout machines in the lobby and the staff is very friendly as well.

There is free purified water (sealed empty bottles with a water machine) on each floor, which can be a life saver after a night of drinking or a day of walking around the city. There is also free WiFi throughout the hotel.

You should be able to book this hotel for as little as $99 and, for that price, it's pretty much unbeatable. The hotel, in itself, deserves 4-5 stars but when comparing to other hotels, I'd have to give it a 3.5. Since that isn't an option, I feel like a 3 star rating is appropriate. Don't get me wrong though, it's a very nice hotel and you should definitely stay here if you're on a budget. For the price, you can't beat it.

01/02/12 | Link | Rating: 3.0
40. George H.
Great location for this smallish hotel. They have automated check-in and check-out, so you can stay at this hotel without speaking to another human, if you wish. They have filtered, chilled water on every floor to fill your water bottles. If you prefer, they also provide water bottles to fill.

It would have been a "5 star" review, but the hotel is a little noisy. Most of the rooms have angled entrance areas that you share with another room. You hear every noise made coming in and going out of the adjoining room.

08/07/13 | Link | Rating: 4.0
41. Wendy S.
Good location but less than average for business travelers who expect a decent-sized room, tub with a shower, conditioner in the bathroom, HD TV, and the ability to extend checkout by at least one hour. I don't think that's too much to ask....

07/01/14 | Link | Rating: 1.0
42. Lauren D.
This hotel was perfect!  If you don't mind a cracker box hotel room (which you shouldn't cause if you are going to Boston you better not need that room for anything but sleep...) this is seriously the best bang for your buck.  

We were right around the corner from a strip of bars, the Union Oyster House, the fashion district and the cheers bar, and only a 5-10 minute walk to the north end.  Also, the freedom trail is all around this hotel.

It was decorated very nicely, clean, friendly staff, and you can bottle your own filtered water for free, as often as you'd like.  This was a neat little aspect of the hotel.

Parking was kiiiind of a pain, but not enough to bring my 5-star rating down.  All the streets around the hotel are one way and we made a few circles before figuring out how to get to the parking garage, but we eventually made it there.

Oh and guess what, we only paid $70 a night.  Yup.  We allowed ourselves a few extra drinks out at the bar for that price.

20/01/12 | Link | Rating: 5.0
43. Daniel M T.
Very friendly staff - easy to get to from Logan via subway.  Central to most Boston attractions, dinning and easy to reach local commuter train and rental car.  Good price for the convenience of location.

29/08/13 | Link | Rating: 5.0
44. Brandi C.
This is a great hotel right in the heart of Boston, within walking distance of many attractions, restaurants, bars, etc. It's perfect for the business traveler, or for a weekend away in Boston - we loved the few days we spent here.

Granted, the rooms are a bit small (think European hotel, not your usual American ones), so if you're looking for a HUGE room, you're going to be disappointed. However, we didn't plan on spending a great deal of time in the room, so we didn't care that it was a bit smaller than what we were expecting. The hallways are a little noisy, as you can clearly hear conversations as people walk past your room, but otherwise we didn't have any problems with noise, either from the street or any adjoining rooms.

As other people have mentioned, there are no bathtubs in the standard rooms, but otherwise there are all of the amenities you'd regularly expect, and a few extra perks. The "ATM style" automated check in/check out makes for a quick (and interesting) experience, and we loved the bottled water stations on each floor. If you want late night drinks or food, the Elephant and Castle is just downstairs (and there are other delivery options, but no restaurant on site), and Wi-Fi is not only free, but also a decent speed! YAY!

We found the room price to be more than reasonable, and would definitely stay here again the next time we're in Boston.

06/01/11 | Link | Rating: 4.0
45. Jessica W.
I wanted to love this hotel because of its excellent location, and because when I reserved the room, "Matt" told me they didn't use pack 'n plays but real cribs - which is a big reason we booked with CQ.  When we checked at 4pm, in our room wasn't ready and 5 minutes turned into 45 minutes. I had also called ahead to request that our rooms be either adjoining or across the hall and was assured that was possible, and when we checked in, it wasn't and that was a major inconvenience to our party (hence my advance request). When we finally go to the room- no crib, and it took them nearly 2 hours to get it to us, without a sheet, and guess what? It was a pack n play.

But the worst part, and why I'm writing this review, is that when my toddler woke up, he had 13 little bites. Bed bug bites. We had checked the Bed Bug Registry before booking and felt comfortable with the hotel - although they had some problems in the past, recent inspections were all clear. Perhaps the dogs don't sniff at the pack n plays since neither my husband nor I have any bites. Not cool.

16/07/12 | Link | Rating: 1.0
46. Jenn M.
The online photos of the chic, hipster, boutique hotel had me excited for my first trip to Boston.  Six glorious days downtown, in walking distance from all of my meetings, and a DSW.

Things were looking good.

I arrived at 11:30pm with my BIG suitcase (6 days is a long time, y'all), rolling computer bag, purse, and cute shoes.  Did I mention that I was wearing my cute shoes? Not my "open your own door in the middle of the night with too many bags" shoes. But the cute ones. The ones that should have made the front desk guy pop out and at least open the door for me.  He didn't. I assume he was updating his Facebook status with something like "You should see this chubby idiot..."

When I finally made it inside Front Desk Dude finally said "You checking in?".

What gave it away?!?  

He directed me to an automated check in machine and handed me an envelope with invitation to stay a free night's stay. On my NEXT visit.

It felt a little pre-mature. Kinda like a guy inviting weekend inVegas on your first date.

Then there was the room. I have no idea who the target audience is for this property.  It felt like a dorm room. You know, the kind they would give to Dougie Houser to keep him mingling with the dumb kids.  The sheets were hard and I kept falling into the crack of the pulled-together beds.  The shower had no tub and the curtain kept attacking me during my high pressure wash.  Luckily the sink was RIGHTNEXTTO the shower or I wouldn't have been able to shave my legs.

And you know, the ONE time I had to iron my clothes there was no iron. Front desk informed me that there was a "Hospitality Closet" down the hall which had spare irons and pillows and coffee.  But no ironing board.  

Weird.

My stay was nowhere near $70.00 a night so I'm not sure where all the Yelp bargain talk is coming from. Had it been, I would've been a lot less critical.

Now that I've read the reviews, I feel all itchy
.

26/07/12 | Link | Rating: 1.0
47. John I.
Welcome to Boston! Well, at this time of year there are so many things happening in the city from graduation to a surge in tourism. Thus, a $400 per night average room rate is not uncommon. But this is when a savvy tourist/business traveler should consider the Club Quarters hotel chain.

Club Quarters in Boston is located in an excellent area on Devonshire Street. One is close to all things business and tourist. Only 10 minutes away on foot (easy walk) takes you to the breathtaking wharf district!

Upon arrival into the Club Quarters, you are not greeted by a bevvy of bellhops and support people. You take your bags into a very small lobby, where two accommodation professionals (front desk) greet you with a quick hello and rapid processing. It was nice to get through this process quickly, as in some hotels you must wait in line and it takes several minutes before one secures a decent room. There are two relatively quick elevators that guide you up to several floors. Each floor has a security requirement, where one's hotel key is required to gain access to the floor. A nice touch. Hallways are well lit.

Rooms are not so small as per many reviews. They are very adequate. Also, the bed was quite comfortable and so were the pillows. Again, contrary to most reviews on the YELP site. The TV was incredibly small (around 15inches possibly), so that was a bit of an eye strain. The bathroom was small and the shower was even smaller. But again, not so bad. The shower had an incredible shower head and this really is a plus given what prevails in most hotels today. Phone systems were very strong. The system provided for clear calls and the remote phone was excellent. External calls coming to the hotel were easy and well supported. Airflow within the room was on the loud side, but adequate.

Concerning external noise, I would say it is above average. The hallways were a bit loud and on some nights, there was construction outside that seemed to leak noise even on the higher floors. Of course, this wasn't a constant experience, but still worth mentioning.

Other nice touches included the ice cold (filtered) water bottles in the hallway, free Keurig coffee in the morning, free strong WIFI and a speedy checkout system.

So, what does one pay typically for this level of hotel? Try $200!! Remember, this is within a $400 average price hotel cost environment. I would say this is excellent value.

Good luck and try Club Quarters!

21/05/12 | Link | Rating: 4.0
48. Joyce M.
From the moment we arrived, I knew .  .  .  never, ever again.  Not Boston, not anywhere.   When we arrived at Club Quarters, there was no assistance with parking or luggage.  We got out of the car expecting a valet to show up, but after several minutes we had to go inside to request a valet.  . standing in front of the hotel entrance, parked in front of a fire hydrant, waiting for valet to show up. The staff inside seemed knowledgeable in their duties, but lacked a sense of urgency in assisting.   After a night on a mediocre mattress, we left mid morning and returned late evening to find we had not receive room service.  We weren't expecting chocolates on our pillows, but clean towels would have been nice.   From time to time we've used Priceline for last minute hotel reservations and have always been  extremely pleased with our accommodations.  After this  experience I will read the reviews, but then research the venue on my own

08/10/14 | Link | Rating: 2.0
49. Sfo B.
I too wanted to love this hotel because I had a good stay here a few years ago, but this time it was awful! I hope that my experience this time was an exception.

Checked in at 9pm and got room 212 on the second floor. There was drilling on the sidewalk right below my window, so asked for a change but was told that the hotel was fully booked.

Opened the closet, I was greeted by a pair of dirty, smelly socks on the cabinet. It got worse, I then opened the bathroom to dispose the socks, and saw several stains on the bathroom floor. Had to take a couple of pictures of the scene in case these stains were not benign.

Was the room ever got cleaned these days?

--------------------------------------------------­-----------------------------------
So here is the reason I give it three stars instead of one.

While I am seriously concerned about the cleanness of the room, I like several accommodations offered by this CQ that are rarely offered elsewhere: free wifi, free bottled water, microwave and refrigerator combo in the room, complimentary printing of boarding pass and such, and a common room with complimentary refreshments that is nicer than the united club at Logan airport.

24/10/12 | Link | Rating: 3.0
50. Sylvia P.
We did an priceline deal for hotel and were very happy with Club Quarters. We took a red eye to Boston from Phoenix and landed at 8am. We arrived at the hotel, freshened up, and left our luggage before exploring the city. It was a quick check-in and check-out. Club Quarters caters to business folks during the week leaving drinks and snacks in the lobby all day. After exploring the city, we opted for a few games of chess and snacks in the lobby. Highly recommend this place. The location was ideal and the price was fantastic! The rooms were nice but a little small and the staff was very friendly.

06/07/13 | Link | Rating: 4.0
51. C C.
I rarely stay in hotels in Boston, unless my company pays for it: the hotels are way too expensive unless you want to stay out in some distant suburb, so usually I will sleep on a friend's couch, though a few times I've checked into one of Boston's local hostels to save money.  Club Quarters totally makes staying in hotel in Boston worth it. The weekend rates are really good-- $100/night or less. The hotel has everything you would need-- a lounge, an adjoining restaurant, a gym-- without being overdone.

The rooms were utilitarian, but nice. The desk had plenty of space to work and plugs for all my electronics. The bed was comfortable. The bathroom tile was something out of the 1970s and reminded me of the unrenovated house my parents moved into back in the early 80s. That kind of "broke the spell" regarding what a great deal I was getting. But the bathroom was clean, and there was heat and hot water, which is fine for the 20-30 minutes you are going to spend there each day.

The location is meant for business travelers visiting during the week. At nights and on the weekend, the neighborhood is pretty dead. It is really convenient to the Red Line T and just a short was to Downtown Crossing and the Boston Common. If you're comfortable navigating through Boston, you will be fine with the location.

My only other advice is to make sure to request a room away from the elevators-- some of their rooms are, literally, right across from the elevators, and this will be noisy.

08/02/13 | Link | Rating: 4.0
52. Tara E.
Three night stay (Monday-Thursday)

Pluses
-One point for a very strong shower.
-One point for a good location, near lots of transit.
-Free wifi
-We arrived at 11am and were able to get into our room right away despite being hours before the official check in.

Minus
-One point for our "king" bed actually being two singles pushed together. Not so fun if you ended up in the crack.
-Half a point for a really awkwardly placed faucet in the sink. Really difficult to wash your hands.
-One point for walls so thin I was woken up by my neighbours wake up call. At 4am.

You know what, if you got this room for a really good price in Priceline (like I did), don't worry. The hotel will be fine. It's not the nicest hotel I've ever stayed at, but the staff were friendly, the location was good, and the showers were hot. Sometimes, that's just good enough.

22/06/11 | Link | Rating: 3.0
53. Mandy R.
Rooms are clean & hotel felt safe. However the rooms are small and the bathrooms are even tinier. The doors, walls, & windows are thin, so you hear EVERYTHING. The bed wasn't that comfy, and we could have used 2 extra pillows on the bed. The airline lost 1 of our bags, so we asked the concierge to please call us the moment it arrived, even if it was the middle of the night. The bag had apparently been delivered at 9:38pm, but they did not call us. An email at 5:00am from the airline notified us that the bag had been delivered, so we had to go down to the front desk to get it. (They couldn't bring it to our room since there was only 1 person downstairs at the time). We saved $ on our trip by staying here, but it was a reminder that you get what you pay for.

15/09/14 | Link | Rating: 2.0
54. Rob L.
I can honestly say the only good thing I can say about this hotel is the location. With that being said there are plenty of other options in the area. I didn't mind the parking situation that is what it is when you are in a city. I get there to check in and the front desk employees seemed like they wanted nothing to do with me and no carts to get up to your room, so plan on carrying all your bags up. The rooms are like staying in a hostel. They would be better off putting bunk beds in the room. These rooms were tiny and the bathrooms looked liked prison wash rooms. Nothing fancy about it. I feel like the hotel tries to pass themselves off as a refined hotel but would be better off changing the name to motel (enter single digit number here). At least I know what I'm getting myself into. The maids didn't change the sheets everyday rather just laid the comforter on top and stuffed the used sheets underneath. I had brought some food with me and asked for a microwave and was told that I would need to upgrade my room to a suite to get one. Considering you get microwaves in most standard rooms in the motels and inns I was kind of shocked by this. Oh and don't expect a refrigerator either. I expected more from hotwire because I've used them before and trusted the rating. This one was way off the mark.

31/12/13 | Link | Rating: 1.0
55. Lydia B.
I think the best thing about our room was the fairly comfortable bed and hot shower. The location is wonderful, which lifted my rating to a solid three stars. But other than those features, and the vaunted bottled, purified water on each floor, my experience at Club Quarters was fairly sub-par. The desk staff was sullen. There was a highly vocal argument at 2:00 am across the hall on our first night, which went on for some time. In the morning, workmen were talking noisily while they did repairs bright and early, which left trash in the halls. The traffic in the street is quite audible. I would stay here again, but only because of the location; it's overpriced.

31/12/13 | Link | Rating: 3.0
56. R J.
Great location, access, but small rooms.  All kinds of bars, pubs, diners, cafes, restaurants within a five minute walk...Other shopping, Champs, Marshalls, upscale, etc.

13/02/14 | Link | Rating: 4.0
57. A Z.
On the day we checked in, someone who had just finished checking in said "good luck." Unfortunately, Club Quarters is stocked with sleepy desk people and grumpy valets.

If I was judging them on personnel, they would get one star.

If I was rating them on the hotel, they'd get three stars because the club rooms are claustrophobically small, but modern, clean and comfortable. There is a water bottle station in the hallway which is a perk, plus the restaurant downstairs, the great location and decent rate for said location. Unless you have a car, which at $35 a day makes up for the discount.

The wifi speed is unbearable (or was in 307) and I gave up trying to work from my room on the first night and got better reception in the lounge downstairs which is comfy and stocked with free snacks.

I'm on the edge with this one because the perks are nice but they drop the ball so hard on the basics.

12/08/13 | Link | Rating: 3.0
58. Chrystalle B.
We stayed here the weekend we got engaged. This place was great.

Decently priced, for being in Boston proper and not being a roadside chain. Clean, business type rooms, friendly staff, and within waking distance of many of the historic spots in Boston.

2 things though: Ive youve never been in this area, its technically in the southern most part of the North End (Irish/ Italian neighborhood, TD Garden, Paul Reveres home). The North end is also known for being the business district, so any cute cafes you see during the week there will NOT be open on weekends.

Also, take note of the time you check in. That will be your check out time as well. There are no signs letting you know when checkout is, so we were charged a little extra for checking out after out "check out time".

Otherwise, I would stay here again in a heartbeat.

06/01/13 | Link | Rating: 5.0
59. Andrea R.
Cozy hotel in the heart of the Financial District! Stayed here for one night for an event at TD Garden. The staff were very friendly and attentive. The restaurant attached is convenient and the food is not bad for the price. It's in walking distance from everything including good bars and restaurants - good spot if you're in the city to explore its history. The rooms are cozy and small - good for a short weekend trip. Would definitely stay here again!

06/12/14 | Link | Rating: 4.0
60. Mindy M.
The staff is great. I like Club Quarters because they are the same everywhere so you know what to expect. HOWEVER, this location has no laundry facilities- bummer when you are counting on it. Also I was not able to check in at 3 and had to wait past 4 pm for a room that seemed to have been the scene if a major party the night before- sink drain broken and carpet/other things soaking wet. Bleh. Thinking it was a fluke. Fewer business travelers than other places.

06/10/13 | Link | Rating: 3.0
61. craizyman p.
last minute booking. Great location, just minutes from the food hall, north end, the park and Charles street. Great amenities, comfy beds, great shower nice rooms, bit small but who's staying in their rooms? will visit other CQ's elsewherr

23/02/14 | Link | Rating: 5.0
62. Grey G.
Great location, great bar next doors, ability to rent out iPads, purified water stations throughout the hallways, excellent receptionist.

Small room.

I especially like the mini Starbucks at te entrance.

What can be annoying to some is that any guess you may or may not have must be formally announced as the elevator requires a card.

Stuffy clientele.

03/04/14 | Link | Rating: 4.0
63. Margaret C.
Positives: clean room, attentive staff, elephant&castle British pub off lobby as well as club room with free snacks, soft drinks and cappuccino machine. Refillable water bottles with chilled purified water on every floor. Good location w/ short walk to sightseeing- financial district.
Negatives: very small bathroom, no luggage stand. Must ask for room with microwave/refrigerator.

17/11/14 | Link | Rating: 4.0
64. Natalia B.
Amazing Customer Service, no really, these people were all over it the whole time we were there. Great advice on cool places to go, directions, room service, called our cabs for us...exactly what you want out of a hotel in an unfamiliar area. They also let us leave out luggage until a room was ready for us early, we got to check in at 1pm instead of 3pm. That was really cool.  The location was great, just a short walk to Fanuiel Hall. Next door to Elephant and Castle pub, great food and cool ambiance. The room was small but cozy. We went 2 weeks ago during that awful heat wave so the cold water bottles on every floor saved our asses! What a great city! It was a pissah to leave but were definitely going back to Club Quarters, especially cause its only a 10 minute walk to the Hawba where you can get some great lobsta and clam chowda. Ha!

30/10/14 | Link | Rating: 5.0
65. Dawn F.
Very nice urban hotel. Rooms are well appointed and though small don't seem small. Easy to maneuver and lots of nice details such as filtered water on demand, books in room and iPhone charger. Friendly staff too.

01/01/15 | Link | Rating: 5.0
66. Matt R.
Great spot for rookie travelers...

Pretty terrible here. The rooms are small and old. They have no luggage stands. There is no iron or ironing board in the room so you need to get lucky and grab the shared one in the hallway. When those are gone you can call the front desk but it might take an hour to show up when you're waiting to go to bed. Because the rooms are old, the windows do not do a good job at preventing the noise from the road. Happens to be construction going on which makes for an uncomfortable night.

Lastly, the Internet is free but so slow that it is almost completely useless. I won't be staying here again.

02/06/14 | Link | Rating: 1.0
67. Alfonsina S.
This is a reasonably priced hotel for the location. I don't have many complaints, other than the bed was kind of hard. But again, for the price, I can't really complain much.

Also, the coffee machine in the lobby is amazing. It makes the best cup of coffee. I will go back here just for the coffee maker.

25/01/15 | Link | Rating: 4.0
68. Diana J.
Great location, friendly staff and clean rooms for a reasonable price (for downtown Boston!) the rooms were a bit small but nothing I didn't expect. Shower was hot and excellent pressure.  Free coffee, soda, and snacks in the lobby sitting area.

28/07/14 | Link | Rating: 4.0
69. Joshua C.
Great location in the city of Boston. We love that there was a coffee shop at literally every corner block as well being close to Quincy market where there is an endless amount of food joints. Rooms were very reasonable

Pros: The staff was very welcoming and they had water fill up machines on every floor as well as coffee and entertainment room downstairs (snacks computer, coffee) gym located on the 2nd floor was good enough to get a great workout in if you choose.  Elephant restaurant is attached to the hotel if you choose to grab a late bite before bed

Cons: rooms are tiny as expected for the east coast and a bit outdated.

01/10/14 | Link | Rating: 4.0
70. Paul L.
I made a reservation here at the request of the organizer of a conference at which I was coming to Boston to speak, because they believed that their "special rate" would mean that my stay would be cheaper here than elsewhere - rather ironic in light of what you will see below.

I arrived at about noon, and needed to drop my suitcase because I had a few appointments around town and did not expect to get.  They told me that yes, they had plenty of rooms available, but too bad, any checkin before 3 PM was subject to a $38 early check-in fee.   I was not up for dragging my bag around town but I felt badly for the host that had to pay, and pay more than it would have cost to check in at the hotel where I had originally reserved.

Before heading out for my appointments I figure I would do some stiff online, but the promised free wi-fi throughout the hotel was completely illusory.  I could connect, but the connection NEVER held for more than few seconds.  By the time my browser would open, I would be off again  Repeated efforts did not get me online.  I reported the problem to the desk and they said they would get their IT people on it.  I have no idea whether the IT people tried;  I never was able to get online during my stay, not did I hear from the desk or the IT people.

More modest complaints - there was consistently a long wait for the elevator, maybe they need three instead of two with the number of rooms and floors.  A 10% discount is promised in the adjoining restaurant, but the restaurant apparently believes that the discount is $1.00.  They should get their act consistent.

ON the plus side, the room was a reasonable size (for one person, anyway)and the bed was comfortable - and there idea of the "club living room" is a nice one.  But considering the cost and the problems, there have to be better places to stay in downtown Boston

14/11/14 | Link | Rating: 2.0
71. D. G.
A very basic hotel in a great location. We didn't want to spend $400+ a night @ the Nine Zero so this was the next best thing that was moderately priced.

The room is pretty small and the bathroom is even smaller. The walls are pretty thin so you can hear everything.

Pros.
Great Location, free wi-fi, staff was receptive and accommodating.

Cons.
No mini fridge or safe, no fan in the bathroom, paper thin walls and overall small space.

The hallway lights are pretty bright so light is visible through the frame of the door. We we're on the 9th floor and our view was of Devonshire street (it's almost alley like). The toilet was a little weird, the kind that you find in commercial public restrooms.

It served the purpose for our whirlwind weekend trip but if you're looking for something posh and/or luxurious then you may want to skip it.

13/10/14 | Link | Rating: 3.0
72. Ellie P.
Secure your personal items! I stayed there for two nights on business. When I returned to my room after work one day, i found my suitcase wide open and a dirty, wet industrial rag in it. It was evident that a housekeeper or someone from hotel personnel went through my suitcase and left behind evidence. I am working with the hotel's corporate office on a reimbursement for items in my suitcase.

Aside from that, the beds are terrible and, if you dont want to be on a low floor or have a room by the elevator (very loud beeping elevator) they charge you an upgrade fee per night!

There are so many other, nicer, safer places to stay in Boston.

17/01/15 | Link | Rating: 1.0
73. Nate H.
The hotel is very clean and has a couple nice touches like free fill your own purified water bottles in the hallways and a delicious coffee/espresso machine in the lobby. The location for the hotel is in walking distance to a lot of great attractions and if it wasn't super windy and cold I'm sure it would have been even better. However, this place only gets three stars EVEN with a clean room and good location. The bed.... Is the worst bed I've slept on in a very long time. It sunk down in the middle so my gf and I were rolling inwards. Very hard to get comfortable on an incline. I've slept on much better beds in much cheaper hotels. Perhaps this was specific to our room but if you stay here and the bed is in the same shape, try and change rooms.

23/03/15 | Link | Rating: 3.0
74. Mon P.
The concierge was superb. He was very suggestive and helpful at all hours of the day. He suggested the subway and showed us exactly how to get there. We saved time and money.  Additionally, he made some great eating suggestions for us as.  The hotel itself was great too. It was clean and the pillows were perfect.

12/04/15 | Link | Rating: 5.0
75. Patricia R.
Personally I liked this hotel . Check in was quick and simple .everyone at the hotel is friendly and helpful . I loved the fact that ur just a few blocks from everything what more do u want to be in a location where everything is walking distance.  I also love the chilled purified water on every floor . Rooms are kept clean and the rooms are a decent size . So not sure why everyone says the rooms are small . It's not like your paying to stay in the room all day but that's my opinion.  When I come back I will definitely book this hotel . The price is good and your in the middle of it all.
So far I have no complaints and my hubby who is very picky is satisfied with the hotel , staff and location.  I also enjoy the club room it has a tv , games and drinks for your pleasure at no cost. So far this hotel is great deal

18/01/15 | Link | Rating: 4.0
76. Allison M.
I stayed here for four nights in December. On my second night, my next door neighbors had to be removed by the police around 3:00AM (that's the short version). Think belligerent drug users plus a girl I can only assume was working for them. We shared a paper thin wall and a cramped doorway. The whole thing was terrifying.

The night manager who dealt with the whole thing offered to reimburse me, which I thought was kind of him. I accepted. Let me make it clear that I never asked for anything, though I agree that Club Quarters should have comped my night.

Upon checking out, I was charged for all four nights. This put me in the awkward position of telling the staff member about the whole ordeal and asking for the refund I was promised. "I don't have the power to do that, but give us a call after New Year's and our manager will take care of it." OK.

I called in early January. Apparently the hotel manager is available once a week for two hours. The person I spoke to told me there was no record of the incident in my reservation record. I told him the story, and he said he would get my refund going and that he was documenting everything.

I called back two weeks later to see if I could catch the manager and make sure everything was going as planned. She wasn't there. So I asked the person on the phone for a progress update. She pulled up my reservation record and there was--big surprise--no reference to anything. She told me she would have the manager call me immediately.

At this point it's been more than a month since I checked out of the hotel. I decided to try the manager again (since she'd never gotten in touch). I finally got her, and again there was no record of anything. After much talking she said she would try to take care of it that day. That night, someone on the staff (not her) left me a voicemail saying that I had been issued a refund.

This was early February. It is now mid-April. Nothing. I didn't leave a negative review until now on the off chance they were just a slow-moving hotel, but four months is not acceptable.

I won't be back. And I didn't have anywhere in the story to put this, but there was hair in the bed and in the bathroom that wasnt mine. There are much better places to stay while in Boston.

12/04/15 | Link | Rating: 1.0
77. Kristen M.
I was unpleasantly surprised by my recent stay at club quarters in boston.

Check in was easy and fast. However the front desk was not friendly or warm. In fact the man we dealt with appeared entitled and as if he wanted some type of authority and respect. He was condescending, not accommodating or friendly.

The rooms themselves were pretty dingy. they call them suites but they are not. It's one room with a queen bed and an old couch with a pullout.

For four people I wish we just booked a room at the Marriott or Sheraton. It would be about the same price and size. The only difference is club quarters calls their rooms suites and they re not.

For the price 199 for a "suite" I would definitely not recommend. The rooms were also dated. Bathrooms were tiny and showers reminded me something out of a high school gym locker room. In major need of an upgrade.

All in all what made this experience terrible was the lack of service. It was not just the first man we dealt with but all of the staff. It felt like they were being bothered when we asked a question. Would not go back!

18/01/15 | Link | Rating: 2.0
78. Lucy Y.
Located 2 blocks from Fanueil Hall, in the financial district, this hotel offered a lot of great things:

* Club Room with an espresso machine, hot water for tea, and chilled sodas
* iPads to loan to guests
* Free wifi
* Gym
* Elliptical or exercise bikes brought to your room on request(!)
* Blackout drapes
* Filtered water machines with water bottles on each floor
* Client request closets on each floor with irons, ironing boards, extra toiletries, coffee & tea, blankets, & pillows

They have differing levels of rooms here.  The one that I got through Expedia had a kitchenette with a 2-burner stove, coffee maker & coffee, big fridge, microwave, dishes, silverware & pots & pans.  The big tv had a retractable arm, the bed was comfy, & there was a soft fluffy blanket in the closet.  Curiously, my friend is a Gold member here & his room didn't have a kitchenette (just a small fridge, microwave & coffee maker) yet his rate was higher per night.

The pub Elephant & Castle is attached to the lobby.  They have a pretty good breakfast there, as well as a selection of poutines, burgers & yummy Scotch Eggs.

The location of the hotel was super convenient, & Lyft drivers were minutes away every time I requested them.  My Lyft ride to Logan from here cost $11.25 before tip - considerably less than the $20-$25 taxi rate that the front desk was quoting to guests.

Their check in time is 3pm, but when rooms are clean & available they'll let you check in early.  Check out is at noon, or you can pay $38 to stay til 3pm.

Considering the area & the hotel's amenities, I'd definitely stay here again when I'm in town.

05/01/15 | Link | Rating: 4.0
79. James S.
Stayed here from 1/17/15 - 1/19/15.

All staff members I encoutered were friendly and eager to make my stay enjoyable. My room was clean and comfortable.

Location was great for sight seeing as it was close to every place I wanted to go.

I would highly recommend this to people looking for a great room at a decent price, I know next time I'm in Boston I'll be staying here!

19/01/15 | Link | Rating: 5.0
80. Jayzao C.
It seems a bit cheaper than the larger chain hotels in the area although a bit of walk from the North End or the Seaport convention center.
The rooms are traveler style which means small and just good for sleeping.
Don't expect extra towels and amenities, although the staff was professional and pleasant at all interactions. The summary is this:
Good for a lone traveler in Boston.
Too small for a getaway or vacation as for 10 bucks more you could get a larger room at Marriot or Hilton.

23/04/15 | Link | Rating: 3.0
81. Cedric D.
So far, so good. The first impression wasn't great : I called five minutes ahead of arrival for valet services. I have an infant and it was snowing, so I wanted to make checking in as easy and safe as possible... They assured me someone would be there to assist, but after arriving, no one was there. My wife and I were left to bring in four bags, an infant, and breast pump machine on our own, in the snow, on a curbside covered in a snow bank. I was not happy.

Redemption came in the form of speedy room service (crib, towels, and food all came quicker than expected and above standards). The rooms are also nice and clean. For the price, location, and quality, I'd give it a solid four stars. Experience would tilt it in either direction, and had it not been for the room service, this experience so far would be worth three stars.

19/02/15 | Link | Rating: 4.0