HomeMassachusettsBoston, MA → Courtyard Boston Downtown

Courtyard Boston Downtown in Boston, MA

Courtyard Boston Downtown in Boston, MA


Our Courtyard Boston Downtown Tremont hotel is perfect for business, weekend getaways, family & leisure travel. This restored 1925 historic downtown Boston hotel offers updated rooms and suites, complimentary high-speed internet, fitness center and business center. Centrally located in the Theater District, our Boston Hotel is adjacent to the Wang Theater and New England Medical Center. This downtown Boston Hotel is just blocks to Copley Square, Financial District, historic South End, China Town & many historic Boston sites. If you are a sports fan, our downtown Boston hotel is ideal for the Boston Marathon, Fenway Park and TD Garden events. Enjoy world-class shopping at the nearby Copley Place & Prudential Center malls. Our downtown Boston hotel boasts 13,000 sq ft of flexible meeting space and the Empire Ballroom, our largest event room, seats 450 and 4,320 sq ft of meeting space. Expert catering & service insures your meeting, conference, reception or wedding will be memorable.


Company Info:

Rating: 2.67

Address: 275 Tremont St, Boston, MA, 02116

    Hotels in Boston, MA



    Comments (125):

    1. matt h.
    I hate giving this place two stars, as the people who work here were very nice and the rooms were pretty good, but we couldn't fall asleep until 4am on the Saturday night we stayed here.  The music from some club was super loud, the people outside were even louder, and we could basically hear every word of street conversation despite being on the 9th floor.  Until this place does some serious soundproofing I would avoid it during the weekends at least.

    25/06/10 | Link | Rating: 2.0
    2. Michelle T.
    My fiancé and u checked in and the lady at the front desk said ok I have you in two double beds? We laughted and said that we had asked for 1 king and they put us in the back corner room at the end of the hall. The room was the size of a shoebox so small it fit the bed and a large oversize desk. There was less than 1 foot if space to walk in between the bed and tv to get in and out. We were across from a main thence room that was so loud. We stayed up late in town hense the hotel room and were woken up by 8am with loud banging, service staff yelling in the hallway about checked out rooms. And we could hear the tv in the room next to us. There are no fans in the room to help with any noise. We went to the terrible hotel bar where he got a gin And tonic and I got a soda water because it was so dark and gloomy. The bartender brought him over a gin martini which he didn't ask for. We asked for our bill and it 21.00!!!!! Are you kidding me the bar is nasty and it's not new York city. 16.00 drink and 5.00 soda water. Absolutely disguisting. Will never come back again save your money for somewhere else. Also no fan in the bathroom so the room becomes all steed and there's no counter space. Went to do my hair outside the bathroom with the only other mirror being on the back of the bathroom door and there's no plugs around there! So awful

    04/04/12 | Link | Rating: 2.0
    3. Matt W.
    If I ran Marrriott I'd be kind of embarrassed about this hotel.  I've stayed in a lot of them over the years and this is by far the dumpiest Courtyard I've been in.  Don't be fooled by the 'grand' lobby - the elevators are older than my grandparents, the hallways dingy and dark, and the room I got (as an Platinum member supposedly getting the upgrade) felt a lot like a college dorm room.

    Wait, part of this hotel IS college dorms, for Emerson students.  Nice...But back to the room, which had a small plasma TV against a HUGE blank wall.  Speaking of blank walls, that's what my view was, a nice big brick wall out the window.

    The bathroom shower is a joke, as another reviewer has noted.  And they don't even give you a full compliment of toiletries, as most Courtyard's would.

    I can't comment much about the staff since I did the best I could to get the hell out of the hotel...and on to somewhere better!

    07/04/09 | Link | Rating: 1.0
    4. Peter C.
    I stayed here for two nights on a recent business trip.  Location is nice, walkable to other corners of town.  Not much to be said about the front desk or bell staff.  There was a nice little gym that actually allowed a good workout, and the high-speed internet feature was very convenient.  I didn't use any other amenities of the hotel, so can't comment on that.  Overall, I would probably choose to stay here again if I have a short visit to Boston.

    16/11/08 | Link | Rating: 4.0
    5. lost l.
    They would rather invest in high tech elevator but won't update the rooms. Worst are the staff who works in the front desk esp guy name Ryan.

    04/07/11 | Link | Rating: 1.0
    6. Melissa L.
    While the location is close to the Pike, the Common, and an easy cab ride ($8.50 + tip) to Copley Square, that is the only good quality of the hotel. Stayed in town for a work seminar mid week.
    The rooms are tiny, there's no room service offered, and you can not control the heat from your room. We called down to the front desk to inquire, and were told the heat is now turned on, therefore the AC is shut down for the season.They did however, provide a small fan at no charge which helped a bit. The room was fairly clean, but we only had hand soap in the bathroom, where was the shampoo, conditioner and lotion?

    We stayed on the 7th floor, and were not so pleased to experience the bass after shocks of the club, Roxy, a few stories below. I can't even imagine if we were on a lower floor how loud it would have been. As the night progressed it grew in intensity, luckily stopping promptly at 2am!  The walls are paper thin, we could hear our next door neighbors arguing, and then obviously proceeding to "make up."
    I will never stay here ever, ever again when in the city. The Doubletree is a street over and has much nicer accomodations! Avoid this place at all costs, nasty, nasty!

    08/11/09 | Link | Rating: 2.0
    7. RC H.
    Crappy hotel.  The lobby is ok, but the rooms are small, old, and musty.  As  a Marriott platinum member, I'd have to say this has to be the WORST Marriott hotel I've ever been in.   When I checked into my room I also discovered the commode was plugged -- by a previous guest's gift.  NASTY!  Don't these people clean their hotels.  NEVER stay at this place.

    21/05/11 | Link | Rating: 1.0
    8. Jon C.
    We pricelined it, so maybe the hotel just shafted us, but our room stank. Literally. Of flowery perfume.  The shower, no bath, had zero pressure -- which was great since it didn't drain anyhow. The room was small but clean.  We paid 55 (go go gadget priceline skills) before taxes and fees and would not pay more, or, well, return.

    29/09/09 | Link | Rating: 1.0
    9. Thomas H.
    I stayed here for a business conference and was disappointed.  My first room was tiny and there was so much noise during the evening I had to switch rooms in the middle of the night to get some much needed sleep.  After three room swaps, I finally got a good-sized room and a restful night's sleep.

    The one thing it has going for it is the location.  It's right in the heart of downtown Boston which makes it easy to get to where you need to go.

    I don't think I'll ever stay here again given my experience.

    08/09/10 | Link | Rating: 2.0
    10. Jessica S.
    This place is A-OK!

    Location: great! A handful of surrounding dive bars, a 7-11, a dunkin donuts while being within walking distance of the theatre district, chinatown and even the back bay. Also very close to the orange and the green line on the T, and within walking distance of Boston Common, the public garden and the start of the freedom trail, perfect for tourists!

    Rooms: A little bit small......just the fact that there was nowhere to put our bags besides on the floor in front of the bed making the wakway narrow. The bed was huge and comfy, the desk was really freaking huge. There was also a closet but the shower was just not big enough for two people to shower in. As my boyfriend said though, all your using is the bed....so who cares!

    The lobby and the service: The lobby is very stylish beautiful in an old fashioned way, very grandiose. They have plenty of resting areas to read the paper or just relax before going out. They also have a small market of convenience items like snacks, drinks and even single serve beers that you can charge to your room when coming home drunk.

    The restaurants: there were two, a cafe and a burger bar. After seeing a sign saying that the continental breakfast was $10.95 I decided this place was not for me. And wrote the "international" burger bar off immediately as well.

    Parking: crazy expensive. You really don't need a car in Boston. Just buy a charlie card good for a week and you're completely set. Boston is a completely walkable city.

    The price: At 80 bucks a night for a week around the fourth of july, you can't beat it. I got the deal on priceline.com and am very happy I did.

    Lastly, the bars: There were three; an urban night club we didn't go into, a latin night club we got into for free after my boyfriend talked his way in there. The drinks were ten dollars, but the latin music was bumping and some dancing happened. The only downside was some stupid whore had her drink spilled by some other douche standing at the bar, then gave me the dirtiest look ever and said "Are you gonna pay for that?". I kindly said, "No bitch, because I didn't spill it", and walked away. I think that left a bad taste in my mouth and we left. The other bar was a seemingly divey gay piano bar. Seemingly divey. We went in and asked for two bud light bottles. His response after we took a sip of them was "That'll be 14". I literally spit some of my drink out on the bar. Needless to say, we finished our beers and never went back in there. Do not drink at the hotel bars. Go right down the street to the Tam and get 4 dollar draft pints!

    But, I do miss Boston already, so this hotel was good for something.

    09/07/09 | Link | Rating: 3.0
    11. Marty P.
    Stayed here during the 2010 marathon.  Obviously pricey because of the weekend (at least I hope).  Not a bad place, not a great place.  Obviously an old building, decent location but our window faced west and there was loud bumping music well into the early hours of the morning from the club located in the same building or immediately next door.  Tried to get a new room the next day, but no luck.  So when requesting a room, be sure to ask about the night club.  We also heard the arguments/fighting from people leaving the club at about 3AM.

    We did eat at the breakfast buffet and it was decent and the people were pretty friendly for the most part.  But not getting much sleep left a pretty sour taste in my mouth.  Oh, and the TV placement was odd too (off center, not adjustable).

    31/05/10 | Link | Rating: 1.0
    12. Cathy S.
    This Courtyard is a bit off the beaten path but is very close to the green line and orange line T stops. The lobby is quite a sight to see with all the decorative columns and polished marble.

    Since we arrived straight off a red eye, we tried to do early check in, but the earliest we could get into our room was noon. It was still better than 3PM and I give them props for making this happen for us though. We used the luggage check a few times and while the guy was a bit slow in retrieving luggage it worked for us until we were able to check into our room.

    The rooms looked like standard Marriott rooms and the free wireless is definitely a perk.  In regards to other reviews where people have noted the rooms and hallways appearing dingy and old...this is Boston and almost everthing downtown is old.  Get over it, or head down the street and pay $300+/night to stay at the Marriott Copley.  We'd probably stay here again the next time we stay in Boston, even though we stayed here because we had a free night on Marriott points.

    29/05/09 | Link | Rating: 3.0
    13. Shenny S.
    Yet another Priceline hotel bid won. About $60/night. Location was very convenient in the Theatre district next to Chinatown, Boston Commons and couple train stations. Unfortunately, hotel couldn't accommodate a room with 2 beds, but at least the bed was comfy. Our room looked like it was recently upgraded to a faux Asian look. If you're a light sleeper, you may wanna ask for a room away from the street as the nearby nightclub music was quite loud all night.

    24/05/09 | Link | Rating: 4.0
    14. Mark S.
    Good location and friendly staff, however crappy hotel! Elevators are old and slower than molasses flowing up hill. It feels like I'm staying is an Eastern European youth hostel. My room on the 12th floor is a beautiful view of a brick wall. I paid over $300 USD a night for this crappy place. At least I'm getting Marriott points. Never again will I stay at the hotel.

    26/07/11 | Link | Rating: 2.0
    15. John W.
    The hotel is in a great location just down from the common and close to everything.  The King Room I stayed in was a little small but other than that perfect.  The breakfast was good and reasonably priced.

    29/10/11 | Link | Rating: 3.0
    16. M L.
    This is the worst Marriott I've stayed in. My family are Marriott owners, so we've been to many- and they're often great places to stay, sometimes spectacular. This one needs a massive overhaul. I was in town for surgery at Mass Eye and Ear, so naturally I'd be in need of some post op rest. We checked in the day before surgery, and got stuck in a dark, awkward, handicapped accessible room. It had one window in a corner. I laid down to rest a little after a day of flying and doctor's appointments, and noticed an awful grinding/rumbling sound that drove me so crazy I headed to the front desk to see what's up- and realized on my way that its the elevator. The guy at the desk was nice, and I explained the problem and that its especially important that I can get some rest... He offered me free breakfast. Buh?  After some more gentle pressure he found us another room, which was far nicer and far from the elevator. After we settled in we were delighted to find old food in the fridge, and a big bag of open m&ms between my bed and nightstand. Day of surgery, we were out from 9am-4pm- and our room was untouched by housekeeping. Happened again yesterday, too. This hotel is painfully outdated, borderline dingy, and poorly maintained and cleaned. Needs a remodel, Marriott.

    04/08/13 | Link | Rating: 2.0
    17. Eric B.
    Mediocre at best!  Room rates are ridiculous for what you get!  I am an elite member for Marriott. Was on the executive floor. Typically, you have cocktails and hor'derves on the exec floor, but not here!  Also as an elite member you typically get free breakfast with your stay, again not here!  My bed sucked, the room was inadequately lit and the bathroom was like a cave!  I will definitely not be staying here again!

    07/10/11 | Link | Rating: 2.0
    18. Hungry L.
    This is an older hotel so things like bathroom vents are non-existent.  It's a small thing, but it definitely takes away from the comfort of the room.

    The location is average, about 20 minutes walking time to anything great.   It's a serviceable hotel, but nothing great, and NOT a three star hotel like it's rated on major hotel sites.

    I would have given this an average rating of three stars if it had not been for the stuck-up Asian girl at the front.  I can't stand people who act like they're doing you a favor by doing their JOB.

    There was another blonde later on who was very sweet, but the first impression killed it.

    It'll get you through the weekend, but not tourist friendly and out of all the hotels in our recent trip was the only one not to offer a free breakfast and was also out most expensive of all hotels we stayed in.

    14/03/10 | Link | Rating: 2.0
    19. Dorothy J.
    I'm looking at the other reviews and wondering whether the hotel went through a complete revamp or whether I'm crazy, but this was the BEST hotel I've stayed at in awhile. Perhaps the others are rating on different parameters, but a bit of background on me:

    1. I have a 15 month old child
    2. We arrived at the hotel at 7 am after being on a red-eye from the West Coast with said 15 month old child
    3. I was staying at the hotel for a conference which was at the nearby Tufts medical center
    4. We booked two rooms (one for my sister who was going to watch said 15 month old while we were at the conference, and one for us)

    So, I'm rating this highly because the hotel was AMAZING give said situation (so if you're reading this looking for a swanky hotel, ok, fair enough, this hotel ISN'T it, but if you're a parent, looking for a hotel that will accommodate you and your child amazingly well, then read ahead)

    With all of those criteria being applicable, this hotel was amazing from the moment we arrived. As they weren't booked full the night before, we were able to check in IMMEDIATELY and get our room (again, if you've never flown with a 15 month old overnight coming from the west to the east - read: it was 4 am our time, and we had a cranky child - you might not appreciate this, but this alone scored major points for me). And within 5 minutes of us getting there, they had a refrigerator and a crib with bedding delivered to the room (again, other hotels I have had to wait FOREVER for this stuff to get delivered - not here).

    After getting some rest, it was onto the conference. We headed down to the little store within the hotel to get some milk for the kiddo, and lo, no milk. Not to worry, they were running to get me some, gratis, right away. They give it away free at breakfast. Did I mention that kids eat free?


    Oh yes, and then there's the free coffee and water. Again, we were operating on West Coast time on the East Coast. So when you have to be up at 4 am your time and sitting in a dark room listening to a seminar, good hot coffee is crucial.  And well, I just love lemon water. It was nice to have cold refreshing water on a hot day that I could fill up my canteen with. Yummy!


    Pretty much anything I asked for, they were happy to accommodate. Because we checked in early, we were initially unable to get a room that was connected to ours for my sister. No problem, quickly they moved us and the refrigerator and the crib - no disruption at all. Do you need a later checkout? No problem. Do you need help getting your stuff somewhere? No problem.

    Again, this might not be a swanky trendsetter hotel, but when you have a kid, good service is worth way more than fancy soap.

    20/06/10 | Link | Rating: 5.0
    20. Lori k.
    Small room. Stinky when entered room. Old hotel.  Tiny bathroom.  Quality doesn't match the stupendous price of room, of over $200.
    TV is hung on wall in corner, not straight in front of bed. Not convenient.
    Good location though and bell hops are friendly and helpful.

    10/05/12 | Link | Rating: 2.0
    21. David J.
    There are much better places available in Boston for the money.  Now don't get me wrong, I researched the hotel before staying here and understood that it is an older hotel.  I've stayed in older hotels in big cities such as Chicago and NYC.  I've also stayed at older hotels in Boston as well.  Small rooms are not the problem with this place.  In fact, you should expect a small room in any major city that you stay in.  The problem is that when you book a Courtyard, you expect a certain level of class associated with a hotel room.

    The hotel is extremely outdated in the decor.  The lobby is fantastic, but the carpets are old, the walls are cracking, the bathrooms are dirty, and the age of hotel rooms is evident every where you look in the place.

    I had to switch rooms because the bathroom and carpet in the first one was disgusting.  I typically stay at Marriotts and have a decent amount of points built up.  Typically the staff does there best to find me a better than usual room with my preferences due to my loyalty.  The first room I received was on a low floor next to the noisy elevators.  I was moved to an upper floor with the same small space.  I was disappointed that the corner rooms stayed empty during my stay as they are much larger and away from the elevators.  I inquired about these rooms when I switched but was told they were booked.  I don't think so, the maid even let me know that they were open all week.

    So lesson learned, spend your money else where and find a nicer hotel in the area.

    01/04/12 | Link | Rating: 1.0
    22. Elijah C.
    Well, it ain't the Four Seasons.

    The rooms are tiny and there's nothing enjoyable about the decor whatsoever.  The entire place seems kinda chintzy.  There's free internet, which is a plus, but it's SUPER slow and there's no wifi.

    The staff is friendly, but otherwise there's nothing particularly nice about this place.  Decent if you're on a budget, but otherwise I'd stay away.

    29/08/10 | Link | Rating: 2.0
    23. Mike L.
    This is by far the loudest hotel I have ever stayed in.  Construction crews began hammering concrete in the rooms across the hall at 8am on Saturday morning (renovating rooms).  I called the front desk and was told they would make some calls.  The pounding was still going at 10:30a.

    The doors must be paper-thin, as the slightest drop of a pin in the hallway sounds like a dump truck at the foot of your bed.

    Furthermore, we attempted to check in at 11a (admittedly early) and our room was not yet ready.  No problem, but we asked to be notified as soon as it was ready.  By 4:45p we had heard nothing.  I called the hotel and was told it would be ready in 20 minutes.  

    The lobby is architecturally stunning, the staff seems friendly, and the rooms are just fine... What you would expect in a downtown historic building.  I just wish the stay could have been more pleasant.

    09/06/12 | Link | Rating: 2.0
    24. David L.
    This is the worst 300 dollar a night hotel room ever. Don't get me wrong... the room was alright, but everything else is horrid. They jacked our reservation. Our associates couldn't get into their rooms before we got there even though their names were on the room... no one mentioned that they'd have to say the name of the person the reservation was under THEN say their name... you'd think if your name was on a room they'd let you into the the room right?

    No wireless internet. Cable internet was VERY slow. No functional business services, no printer etc.

    There are a bunch of skeezy clubs down stairs and the noise at night is pretty intense. We were on the 7th floor and it was still loud.

    Continental breakfast was okay... once you got seated... that is IF you got seated. Morning one I waited a good 10 or 15 minutes before they sat me... the waitress was VERY slow at bringing me my check... I almost just got up and walked out. Morning two there wasn't a line, and there were four top tables available. The hostess waved her finger at me, signaling "just a second" and eventually came over to inform me that I'd have to wait for a two top table to become available before she'd seat me. No thanks. I walked 100 yards down the street to the W and was served better food with no wait, at the same price or less.

    Good riddance to this place.

    30/06/10 | Link | Rating: 1.0
    25. marlene b.
    Fortunately I got good deal on priceline for this room. The usual rate would of been outrageous considering the club noise will keep you up until 3 or 4 am. BUT - if it is location and clubs you are after then enjoy - other wise bring earplugs.

    27/11/11 | Link | Rating: 2.0
    26. Jamison U.
    So lets update and edit this review, first off the internet service in this hotel doesn't exist. It is the most pathetic excuse for service I have experienced and as a frequent traveler I have seen them all. The only saving grace here is that its free, so you get what you pay for.

    The rooms, old worn, and poorly designed. It is not a standard Courtyard (which is normally a safe bet hotel, they are cookie cutter). This one looks like it was built in the 80's and just left. The rooms are dirty, I found hair still in the blow dryer, and dirt on the carpet.

    No thanks Marriott this frequent customer is unimpressed. You got my money cause i could not find another open room in down town Boston this weekend. But I am very, very unhappy.

    11/09/10 | Link | Rating: 1.0
    27. Jef S.
    Let's put it this way: I wasn't shocked to see that there wasn't a review for this hotel. It's just slightly off the radar location-wise, located on a deserted part of Tremont Street in this weird no man's land between the Theater District and the South End. (I knew this guy who used to live nearby in the same area on Charles. He called his neighborhood "South Theater End". I don't know what that means. He also threw awful parties.) I guess it's close to the theaters...the Wang (HAHA) center is right next door and it's near some decent restaurants.

    I don''t know how long this hotel's been here, but it looks as if it's been renovated fairly recently. The rooms are nice, but no frills under all of the pretty coverings...our room was literally the size of a shoebox. The bed was not comfortable and I had a hell of a time sleeping.

    Staff was very friendly at the front desk. When told that we were there for the Red Sox, we got: free toothpaste!!!11!!@!

    I think that this hotel is not worth it relative to the money, but if you're in on business or just blowing through for one night, it's a good option for those who just need a place to sleep and aren't picky about their room. For me, the picky, passive-aggressive misanthrope, it was a bit too much (or, rather, not enough) in proportion to what I paid. But hey, FREE TOOTHPASTE. At least my dentist will be happy.

    15/02/08 | Link | Rating: 3.0
    28. Cassidy H.
    I am actually a very picky person when it comes to hotels. I wasn't expecting much to be honest but needed somewhere cheap downtown to stay (I got the room for $125 through Priceline, which seems to be steal).

    The room was very small but nice and pretty modern which I was not expecting from a Courtyard Marriot. The bed was extremely comfortable. It actually reminded me of the bed at the Ritz, no joke. It was clean had a small flat screen tv, cable internet (a bit out dated) and exceeded my expectations. The towels were not the fluffy nice hotel ones which was a bit disappointing.

    The staff was so friendly. I went for a morning run and upon returning I was asked how my run was and offered some water. I thought that was really nice.

    There were a lot of complaints about noise from the clubs downstairs. We were on the 10th floor and didn't hear a sound. So if you are worried about that just request a room on a higher floor.

    I def. would recommend staying here if you can get a good deal like I did.

    19/07/10 | Link | Rating: 4.0
    29. Mark H.
    This hotel should not have the Marriott or Courtyard name attached to it, I would have uploaded a few pictures to show you the condition of the room (but how on Yelp???). I realize this is a converted old hotel. But, clean the place up!!!!.  Cracked walls, ugly yellow paint and a TV and stand mounted crooked on the wall just leaves a poor impression. I've actually had the state rooms on cruise ships bigger than this room. The bathroom was so small they couldn't even put in a tub, shower only. It's just really disheartening when you book yourself with a known company like "Marriott" and find this type of property. The staff is all very friendly and up to Marriott standards but let's face it we are paying for room and we expect a nice comfortable place to escape while traveling. The best thing I can say about the room, it had new carpeting. If you're planning a trip to Boston and you are a Marriott frequent customer, I would avoid this property. Look to one of their other properties in the city.

    13/03/13 | Link | Rating: 1.0
    30. Krys A.
    Beautiful place....
    Looks can be deceiving from the outside; But you walk into nice modern decor. Very warm and welcoming lobby area.. Conveniently located in the district area, many good restaurants and centralized between theatre venues.

    I give this place an A+ for great service. People are their when you need them and very kind and helpful at that.

    The room was a very good size. King size bed, plasma TV, again very cool decor, computer desk in front of the window that over looked the theatre district (Wang theatre etc) and also a decent size bathroom.

    We didn't notice until after we bought champagne and beer that the room did not have a mini-fridge!! (Or a safe) not that we needed one but still.

    It was definitely a busy hotel. The hotel was hosting a wedding or type of function which is located right behind the front desk off the main lobby and therefore coming in late at night the lobby was crazy loud and VERY busy.

    For the 1st time EVER we were not awaken by *knock knock knock* high pitched voice, "houssssekeepinngggg." No matter what hotel I've gone to, whether do not disturb is on the door handle or not, housing has ALWAYS knocked and attempted to come in while I'm still sleeping. But I think I know why they didn't knock; WE DIDN'T SLEEP ALL NIGHT!!!! Sirens, taxi's beeping, people shouting, loud music playing, ugh ... what the hell is going on outside? Don't people sleep?! I sure as hell couldn't!! This went on till probably about 4am. By the time we comfortably fell asleep it was time to wake up, shower and leave the hotel. Ugh what an awful nights sleep. My boyfriend added he didn't sleep well and it wasn't because of the noise, it was the bed being absolutely uncomfortable.

    The website says $32 for Valet parking for overnight, but its actually $36, prices must have changed and they did not update their website. The elevators make A LOT of noise which is kind of scary but we made it out alive!

    I honestly shouldn't complain because shooooot, we got this hotel room for FREE at a fundraiser, but the noise level was just awful.
    Insulation a possible idea for the future? I think so!

    10/11/08 | Link | Rating: 3.0
    31. J G.
    Stayed here in Feb 2014. Bad experience. Staff very nice and helpful but hotel in serious need of renovation and loud. The room...the TV is flat against the wall (no way to pull out) way to the right of the bed and so impossible to watch. The room was clean but beat up. The hinges to the door in the bathroom were painted over and pealing to reveal rust, the bottom of the door looked like a dog had been clawing at it (all chewed up but painted over). The walls are paper thin, I could hear the person in the room next to me sneeze, put the lid down on the toilet and some other sounds. There is a club with a thumping base outside that goes until 2 in the morning. The hallways are loud and echo-ey so everybody who went buy sounded like they were yelling even though I don't think they were. Perhaps most disappointing is the picture of the beautiful lobby on the website, one of the reasons we chose to stay there, but the lobby was all boarded up and under construction but that fact was not listed on the website.

    03/03/14 | Link | Rating: 1.0
    32. Hank Y.
    I don't get any of these reviews and I'm glad I didnt listen to any of them. My girl friend was nervous because of these reviews, but that went away with upon entry to this very nicely decorated hotel. The staff, awesome front desk, house keeping all awesome. The room really good size well made up room, water pressure? Well I guess if you can't work the faucet, mine was so awesome. I stayed here from Burbank for the Christmas holiday and I'll stay here again. Oh and yes there is noise but your in the middle of downtown of course youll hear cop sirens, etc.  There are lots of bars so I don't understand how you can possibly think that this is the hotels fault that there are people drinking in your area and having a good time.

    Let's be real if you came to Boston to stay in your hotel room any amount of time, you're missing the entire point of VACATION.

    21/12/11 | Link | Rating: 5.0
    33. Lindsay D.
    Perfect downtown Boston location, anything you need or want to do is close by. Staff was friendly and helpful. Room was clean, my only complaint was our room was warm and we couldn't open a Window and they shut off the ac in the winter. Prices were decent, I'd return again gladly..but hopefully on a comfortable temperature day.

    08/10/12 | Link | Rating: 4.0
    34. Amanda K.
    The location here is what you pay for and nothing else.  The room was one of the most depressing hotel rooms I have ever stayed in.  No decorations, peeling wall paper, terrible bathroom and cramped quarters.  We got a good deal through priceline so I wasn't too upset about it, but if I had paid the $300 a night that their website advertises I would have been.  For $300 a night you can find a much nicer hotel.

    24/09/13 | Link | Rating: 2.0
    35. Helen L.
    Staff are great but I was aware this hotel is a little more aged. The rooms are smaller than I am use to and the shower especially. You can basically fit one person in there and it is a step in shower with a curtain. The shelving for the toiletries is so small that my bag falls off of it spilling everything out every time!

    The WIFI does not exist (what hotel does not have wifi? Is it because this building is 12 floors high?) and the LAN line isn't that much better. When I am normally here, I like to get some work done but this slows me down a bit.

    The location is great. It is right by the train - right by the medical center - right by Chinatown and a bunch of restaurants. There are other choices for breakfast like Starbucks or Au Bon Pain as opposed to their buffet breakfast if you are not into that. I haven't tried the bar and restaurant downstairs but according to the reviews, I guess I am glad I had not.

    23/03/11 | Link | Rating: 3.0
    36. Nick D.
    During my stay at this hotel, I discovered that there is a nightclub next door that has the bass so loud, that I could hear it on 12th floor in my hotel room.  The music played until 2am.

    This hotel did a great job by getting me to another room and making my stay very very comfortable.  I am very pleased with the level of customer service from this hotel.

    15/03/13 | Link | Rating: 4.0
    37. Scott F.
    Great location, but needs renovations.

    10/08/12 | Link | Rating: 2.0
    38. Sara V.
    The Courtyard is the perfect place for budget friendly consumers who want to be in the center of it all. The rooms are older, yes, but they do the trick. They are clean, that's what matters. The staff here is great. Plain and simple, if you're watching the wallet, don't hesitate to stay here. The rates are well priced and you'll be centrally located to it all!

    16/06/12 | Link | Rating: 3.0
    39. Aubri L.
    So many unhappy ratings! Too bad, hubs and I had a blast this past weekend here.

    I first will thank the Marriott rewards points from booking room-blocks for our wedding in Peabody, because I am now like a Marriott fiend. We checked in 2 hours early and were upgraded to the "Executive Floor" which was pretty cool. Lobby was ornate, market area for snacks was stocked and the free lemon water after our shopping excursion was perfect.

    Our room was beautiful and big with a king bed and large windows. The place was spotless- maybe it had something to do with the floor we were on.

    Movie rental prices through the TV were a bit insane, but the front desk was more than happy to help us remove an extra valet charge that we didn't owe.

    All in all, a good central location for events in the theater district and only 2 blocks from the Commons.

    28/11/11 | Link | Rating: 4.0
    40. Christopher K.
    Marriott, update your rooms immediately.  Good location and low(er) room prices, but as usual, you get what you pay for.

    Reserve here to crash... not if you are looking to spend any time in your room whatsoever.  Pay attention to the reviews!

    Rooms are two stars.
    Value is three stars.
    Location is 4 stars b/c it is walking distance to a lot and T-wise, centrally located.

    01/11/11 | Link | Rating: 3.0
    41. Dawn L.
    The hotel appears nice but our room was like a hostel. The club underneath the hotel surely kept me up until 2am when it closed, and the bridal party 2 rooms down were clearly able to "party as they please". You pay for what you get I guess!!! Pay the price to upgrade!! And there is no complementary breakfast, it's $16 even if you eat a bananna and cereal! I was very mad about that!  Staff is friendly at least

    17/05/13 | Link | Rating: 1.0
    42. Kathleen H.
    I have no idea what the rooms are like, because I just went to the Breakfast buffet:

    When you are walking around in the theatre district waiting for the nutcracker and it's 18 degrees and you just want to get something to eat, it totally works. There's a lady who will cook omellettes for you and stuff. The hash was decent. They had oatmeal with brown sugar and Too Much Butter for me to put in it, and cocoa with whipped cream on top for my young giggly companion. And cartoons playing on the TV.

    Bonus: Huge bathroom with about a bazillion mirrors to check your
    ponytail in.

    Anachronistic appeal - a whole bank of payphones.

    Double bonus: the Ballroom, which was huge and seemed nice and classy and clean, was empty, and the door was open, and there weren't any tables set up in it, so we slipped in and did cartwheels and danced around all over the place. *running out giggling*

    08/01/10 | Link | Rating: 4.0
    43. Channa P.
    The staff at this Marriott were very nice, but I was surprised the hotel was not better. You can definitely tell the hotel's age  from the small rooms and bathrooms standard with only a shower, not tub.  The internet connection to my room was slow even with the ethernet cord, so trying to VPN to my desktop back at the home office was pretty cumbersome. Everything had a lag time. The parking for this hotel was also ridiculous with $40 valet. Luckily, I cabbed from the airport.  The hotel restaurant also didn't honor marriott reward members, so my colleague and I were a bit annoyed.

    This is a fine hotel for a quick stay, and by that I mean 1 night only.

    03/12/10 | Link | Rating: 3.0
    44. Michelle A.
    Pricelined a hotel room here for $100 a night, and for the price it was perfect.  The room was super-small, and the bathroom only had a shower, but for budget-conscious travelers it was more than adequate.  

    The lobby itself was very nice and they had chilled water out every day (which was AWESOME considering it was hot and we'd been walking all day)... and the staff was friendly and helpful.

    But the best part about this place is the location.  You can walk anywhere in Boston from this hotel... it's two blocks south of the Common and Public Gardens, it's in the theater district and next to Chinatown, it's only a mile from the North End and it's a short walk to Newbury St.  What's not to love?

    Only complaint was parking- the lot was over $35 a day.  We ended up parking under the Common, it was $27 a day but still a ripoff.  Next time we'll park in the suburbs and take the T in.

    11/08/10 | Link | Rating: 4.0
    45. Benjamin L.
    Here's the overview. See the details after the jump:

    -Location. Good transit access and convenient to both the South End and Theater District.
    -Clean rooms that are maintained daily with fresh towels and toiletries.
    -Comfy beds

    -Front desk staff is boring. Not much excitement there.
    -Restaurant and bars downstairs are very disappointing and overpriced.
    -Crappy towels in bathroom. I'd expect much better at a Marriott property

    I didn't necessarily choose the Courtyard Tremont Boston but I ended up selecting it for the location and an unbeatable rate on Priceline. Arriving on Thanksgiving day, I was pleased that the staff allowed an early check in to get settled in just after noon. The staff was friendly was nothing special from the front desk staff. The housekeeping staff was very friendly though and did a great job of daily upkeep and restocking. William the bellman was also a great guy and very helpful.

    The room was pretty standard although fairly small. The bathroom was pretty basic with an outdated shower. The towels were not very soft at all but the bed was actually very comfy.  There wasn't a ton of space but if you're not planning on spending you whole trip in the room, it's just fine. I will say that the rooms do have a great view of the South End and Back Bay, as long as your room faces West. They do have free internet but you must use a cable. I did not try their internet, I had my own hot spot.

    I've read several complaints in previous reviews about the noise from the bar and club on the main level. I can't say that I have the same complaint. The bar and club downstairs actually were pretty sad and I think I saw two people go inside. The staff tried to look intimidating but the place was a ghost town. They also have a cafe downstairs for breakfast but I didn't try it. I just don't feel like paying $14 for a glorified continental breakfast.

    Overall, I had a fairly good experience at this hotel. The location, price, and convenience were the top perks of this place. I've seen in previous reviews that people paid over $200/night here. I would never pay that rate here. If you can get a good rate and you like the location, I'd say go for it. Otherwise, it wouldn't be my first choice but I would be willing to return.

    30/11/10 | Link | Rating: 3.0
    46. Sfo B.
    the price is good. the hotel is in between theaters and dance clubs. the staff are very nice.

    be aware that some of the rooms, e.g 609 and 610, are connected/separated by a door, and one has to hear everything happening in the other room.

    23/05/13 | Link | Rating: 3.0
    47. Hilary T.
    Um, I loved this place.  And those of you who hated it - you do know that this is in an old building, right? You do know that you're in BOSTON, right? Hell, I'm from California and I seem to comprehend this concept better than most of you.

    I made a quick trip to Boston for the weekend to see one of my former dance students as "Clara" in the Radio City Christmas Spectacular (amazing show, by the way).  This hotel was right across the street and, coincidentally, the cheapest hotel I could find in the area.  

    Yes, it was an old building, and yes, the room was a little small (people were smaller back in the day, kids - not obese goblins like we are now), but for what I needed, it was perfect.  It absolutely had the old Boston charm and you could feel the history in those walls.  And trust me - it has all the amenities any good hotel has.  They really make the space work, despite the smaller size.

    The location is prime in the heart of downtown Boston, and the lobby is gorgeous, especially at the holidays.  I found the front desk staff to be nothing but helpful, and their Free Wifi was quick and easy.  

    My ONLY complaint was that because of the old building, temperature control isn't offered in every room, but rather, is controlled by the hotel.  Their temperature was fine, but I felt some cold coming in from my window, so I called for a space heater which they willingly offer to anyone who wants additional heat.  Super easy, and not at all inconvenient.

    There is also plenty in the area to see (Harvard Square, Boston Common), and plenty to eat.  You won't be bored, and it's easy to get everywhere.  Plus, if you have the $16 or so to spend, their breakfast buffet is decent, but not stellar.

    If you're not high maintenance with ridiculous standards, this place will fit you just fine.  You may even enjoy it!

    14/01/12 | Link | Rating: 4.0
    48. Justin C.
    I'd prefer to give this place 3.5 stars.

    I don't know why so many people give this place 1 or 2 stars.  I understand, WHY, but not, why.  that'll make sense to some of you...

    Spent the weekend in Boston, and got lucky with a deal at this hotel.  It's in a decent location, right in the theater district, border of chinatown.  Which means two things, its expensive in the theater district, and you're near a ton of good food, interesting combo.  Easy to get to as there are 2 T's within a 2 block radius.

    I will admit like so many have, the rooms are a little outdated, but they are clean, and larger then most Marriot hotels that I have stayed in.  the bed was comforable, and was 2 of the better nite sleeps i've had in a hotel.  As far as the noise that so many complain about, there are two bars right in the front of the hotel, but come on, you have to kind of understand that noise is going to come out of a bar.  As far as the noise traveling outside of the lobby, not even close, once you get to the elevators (not near any rooms), you don't hear anything.

    I do wish they'd update the rooms a bit, but i'd have no problem staying here again, assuming I can get as good as a deal as i did.

    28/06/11 | Link | Rating: 3.0
    49. Yolanda Y.
    The staff here does an impeccable job, works hard to please and deserves five stars.  As a hotel property though, not so much. There's no room service, which took me by surprise. Fortunately there are plenty of restaurants in the area and a little shop in the lobby. The rooms are small and my window faced a parking garage. For the price, I was expecting more. There was a hospitality event one night that advertised wine/cheese, but there wasn't any cheese. Also as of end of June 2013 the elevators had inspection certificates that expired back in January.

    03/07/13 | Link | Rating: 3.0
    50. Dan L.
    Great location, average accommodations.  You can't ask for a much better location in Boston.  The value is great and I agree that smaller rooms are not something you can fault them for.  The staff was pleasant and we got what we paid for (and more b/c we received a free upgrade).

    The place could use a renovation - nicer bedding, BETTER QUALITY TOWELS, and new furniture would go a long way.  Overall the experience was just OK.  If you're accustomed to staying in newer Marriott properties then you may be disappointed.  Show up with realistic expectations and you should have a positive experience.

    25/09/12 | Link | Rating: 3.0
    51. Kendall M.
    We stayed here for 2 nights during our recent trip to Boston. Front desk staff was very courteous and the hotel was located in a good location. Walking distance to Fenway, a park, restaurants and bars. Would stay here again.

    21/08/13 | Link | Rating: 3.0
    52. Ed W.
    Just stayed here for 3 nights. This may be the worst hotel I have stayed in over the past 10 years. The lobby is nice, but the rooms are absolute dumps. They are smaller than old NYC hotels and the bathroom hasn't been updated in 20+ years. I had to wear headphones one night to sleep as I could hear the guy snoring through the super thin adjoining door.  The staff was very nice, but it doesn't make up for the quality of these rooms.  I cannot believe Marriott let's this property carry its logo.

    08/06/13 | Link | Rating: 1.0
    53. Michael I.
    Stayed for a night after a Sox Yankees game. Place was spotless and smelled good. Fastest elevators I have ever been on , bed was comfy and room was plenty specious , spiked to have a mini fridge in my room. overall great experience for the price and I would stay here again ....Go Sox!

    21/08/13 | Link | Rating: 5.0
    54. Austin S.
    I will keep this short and sweet. I've stayed in better hotels for less than $85/night. However, you're paying for an absolutely stunning location downtown. Come here only if you plan on using it as a place to sleep and that's it. Go with another hotel if you're looking for more.

    30/09/13 | Link | Rating: 2.0
    55. Rasmus N.
    Great location ..... But that is it ..... Hotel is outdated and EXTREMELY noisy ... If neighbor has a regular conversation you can hear everything!! Our room next to us had 4 people in it, and their regular normal level conversation, had me awake till 2 am ..... I would NOT recommend this hotel

    16/11/13 | Link | Rating: 2.0
    56. Chuck R.
    We had our wedding across the street at the Wang Theater over Labor Day. It was tough to get a local hotel to get blocks of rooms from except for the Courtyard who were amazing to deal with and helped us along the entire time. Everytime we filled up our block of rooms they came back and gave us some more. They also offered us one of their ballrooms so that we could have the rehearsal in. An absolute pleasure to work with.

    As for people looking for a room in the city - many of the rooms are small so keep that in mind when choosing to stay inside the city. The rooms are nice, clean and the staff is super friendly. You're very close to the Theater District, Chinatown and right between Back Bay and downtown making it a perfect place to stay!

    04/10/12 | Link | Rating: 5.0
    57. K J.
    This was a lovely Marriott for a downtown location. When you walk in you get a fresh smell of flowers! The staff was very kind with smiles! Gave my friend a bottle of wine for her birthday with a handwritten Happy Birthday card! When we asked for extra lining, it was there in 10 mins. I will be back Boston!

    01/10/13 | Link | Rating: 4.0
    58. Cathy H.
    First time I visited Boston. Place is much smaller than I expected. Smaller than NYC Marriott which is shocking!!! :/

    Nothing special. Small room and bathroom but good overall for the price. NO safe which is disappointing.

    I probably won't stay here again if I ever visit Boston again.

    19/03/13 | Link | Rating: 3.0
    59. Amy D.
    The area of this hotel is a prime location. This being the first time I've been in the East coast, it was a bit overwhelming to be downtown. At night, the streets are filled with people who are bar hopping or going to the theatre.

    Hotel - My first thought walking in... "Why do they only have 2.5 stars on yelp?" After my 3 night stay, I completely understand why.

    For some reason, it seems like they had stuck me in a wheelchair friendly room since the shower was not a normal shower (Check out the pics) The room was very roomy though, so no complaints there. My college had stayed in 2 rooms next to mine, and it was half the size! It was about the same rate too! Overall, pretty clean hotel and comfy rooms... no bed bugs here!

    There was nothing that stood out as to why it was 2.5 stars... except the damn elevators. I'd expect working elevators, but nope. The damn thing was broken so there were times where I would have to get off and go to another elevator. It got pretty annoying after the first day. They really need to get that thing fixed.

    Fair enough, this place would be a 3 stars on yelp for me.

    14/10/11 | Link | Rating: 3.0
    60. Troy L.
    This is a typical Courtyard Marriot hotel. The hotel is not too fancy and has the basic amenities (towels, coffee, ice) plus more (free wifi and a small gym). The hotel is in a good location in Boston. It is within walking distance to Boston Common, Copley place and Chinatown. The only negative about the hotel is I went on a Saturday and I could hear everything my partying neighbors were doing on the other side of the room. They kept me up for a while until the partying stopped. Luckily it ended around 2 am, so I got good sleep the rest of the night.

    13/08/13 | Link | Rating: 2.0
    61. Brie S.
    Eh...tiny room and not very well - furnished. It advertises that it was refurbished...I don't see it. No bar, no turn down service, no bathtubs...don't bother

    29/09/13 | Link | Rating: 2.0
    62. Bill A.

    Absolutely filthy, stains on the curtains, stains on the carpet, the faucet leaked water out the bottom when you turned it on. Ugly yellow wallpaper and funeral-parlor red carpet.

    We would've walked out but we were running late to an event and had no time to go find another hotel or even to change rooms.

    You pick the Marriott because you want something safe - you want to avoid rooms like what we ended up with. What a complete disappointment. Avoid.

    17/12/11 | Link | Rating: 1.0
    63. David S.
    If you have to stay here, insist you stay above the 10th floor or else you will be up until 2am. There is a club under the hotel pumping bass out all night. Avoid!!!

    21/01/14 | Link | Rating: 1.0
    64. Jeff K.
    Other reviews are over critical.

    Nice pleasant staff, lobby is nice, coffee out for the better part of the day. Great location. Rooms are clean and might be small but I had a corner room. Yes, it's an old building and charming.

    Big plus are 4 elevators and you never need to wait like other places.

    I love this place and location.

    29/03/12 | Link | Rating: 4.0
    65. Amanda S.
    Wow the pictures are sooo much better than this place actually is. Lobby is gorgeous but the rooms are way below average. The bathrooms are the worst- peeling paint, stains, etc  I've stayed in better holiday inns. Very disappointed and usually Marriott is better than this. The plus side is its close to things and served its purpose for a place to sleep.

    28/12/13 | Link | Rating: 2.0
    66. Donna D.
    I'm a Marriott girl, but this place gives them a bad name.

    Small, dark rooms with no amenities.  Front desk staff need some training, although they are friendly. Location is ok, depending on what you want.  It'll always be a cheaper option, but not a good one.  I won't bebck here.

    18/06/13 | Link | Rating: 2.0
    67. Randi P.
    My husband and I stayed here last summer and it was a very nice hotel. The lobby was really nice and the staff was accommodating. Our room seemed to be fit for someone traveling on a business trip so it wasn't very romantic. But that's okay. We spent most of our time out in the city than in the hotel. One thing to note is that it wasn't as close to the T stations as we thought. If you go too far past the hotel the area gets a little sketchy. Overall, we thought this was a great deal! I booked the hotel on Priceline and felt like I really got my money's worth.

    16/01/14 | Link | Rating: 4.0
    68. Jane S.
    Would actually give 1-1/2 starts. I definitely will not stay here again...but after my second call to front desk in middle of night...very nice security guard helped me schlep my stuff to new room...that is worth something.

    The only way to possibly sleep through the night here is to request an inside room away from the street and high enough up that you hear less of the HUGE nightclub which takes up 3 floors of the building and lets out NOISILY into the street at 2am.

    I just changed rooms TWICE at 4am, second change due to obvious room of club-goers who brought the party upstairs after club closed.  Can't believe I have to stay here another night...and can't believe they put me as a Marriott Rewards Gold member in what must have been the WORST room in the place.


    29/04/13 | Link | Rating: 2.0
    69. Mike R.
    Unfortunately this was the worst hotel I have ever gotten through priceline. I have stayed at the Sheraton at Prudential Center, Boston Park Plaza and the Westin. I was amazed that this small piece of junk Courtyard charged $46.00 to have valet park across the street, yet the garage is cheaper if you park yourself. I also found street parking the second night. Boston Park Plaza is $48.00, but you can also find parking on the street down the block. I'd still rather pay the $48.00 and stay at this much nicer hotel. The rooms are tiny, coffee maker is horrendous (Boston Park Plaza has a Keruig in room), and 95% of the staff is rude. The only nice person I encountered during my 2 night stay was the maid and 1 man behind the desk.  The 2 woman behind there upon check-in thought who they were and above everyone else.  Sorry, but this is NOT a Marriott, it is a Courtyard. No matter what hotel anyone works in, they should be respectful.  I have never seen such ugly decor in a hotel either. There's these ugly furry pillows on the sofa in the lobby, and then it looks like old lady plastic necklaces hanging off lamps. Be careful getting out of the shower you don't bang yourself into the sink...never saw such a tiny bathroom in anywhere and no regular door on it either, just a slider, which mine was off the track. You have a TV on a wall with nothing under it, no dresser nor parsons table. Then you have this small desk and there is a cabinet which should be for a fridge, but NO fridge either.  I'm amazed how anyone finds the lobby or hotel nice looking. Forget the lobby bar if you want a drink. I was there for 2 nights, and never saw the bar open. If you just want a cold drink, walk around the corner to 711 because the lobby charges $4.00 for a little nothing.  I saw someone mention the security...I had one of them tell me to go down the block to smoke. I basically just laughed at him and told him I could smoke anywhere I want outside. Every time after that, the idiot would just cover his mouth and walk back in the hotel.  It really is a joke here. The Ramada out in Framingham is nicer, has larger room and a much nicer staff.  This hotel isn't even worth $75.00 a night. If you use priceline, just make sure not to put in a 3 star for the theater district so you don't get stuck in a box room. Go for the 3 1/2 stars and get Boston Park Plaza, much nicer and I actually paid less for my room there. I paid the same (95.00) for this box as I did for Sheraton and Westin, and both are worth much more. Remember, this isn't a true Marriott, it's a Courtyard.

    This is also the only hotel I know of that charges more for 2 doubles over a king room.

    15/09/14 | Link | Rating: 2.0
    70. Jen B.
    I'm writing this review because I find it's really easy for me to find great restaurants - but I've been staying at a lot of mediocre hotels... like this one. I'm hoping this review can help others to know what they're getting into if they do decide to stay here.

    In general, I do like Marriott hotels, but I find this one - for the money I'm paying - is not living up expectations.

    - Convenient location to bars, restaurants, clubs
    - Right next to a piano bar (is the bar any good? I don't know the answer to this one)
    - Mini fridge in room
    - 24 hour gym on the 6th floor (which I didn't go to, sadly can't evaluate that)

    - Drilling being done at 8 am every morning and throughout the day - when I had planned to work and be on phone calls from my hotel room - was really annoying and disappointing
    - Business center did not have a scanner, although staff said it did (please tell it like it is, guys)
    - Room was really small and cramped (not even a tub in the bathroom) - I'm glad it was only me to this room because it would have been really annoying to have to share this space
    - Lighting in room was really low (did they plan this or test out the lighting when designing the room?) - and this is coming from someone who is relatively young with good eyes
    - Going off some of the other reviews, the hotel does feel run down and a little ghetto

    I would find another place to stay in the future; I've been to the Revere Hotel around the block on a previous trip and found that experience to be so much better.

    26/05/13 | Link | Rating: 2.0
    71. Megan K.
    My husband and I stayed here 2 nights.  We had a room on the 15th floor with a lovely view of Back Bay.  We didn't interact much with the staff, but they seemed very pleasant, and provided us with a folding luggage rack within minutes of my call downstairs.  It's definitely older, but clean and pleasant.  I would prefer nicer sheets and a newer mattress, but it was really a great place to stay and I'd stay there again.  If you choose not to valet, there is a garage immediately across the street for about $36/day.

    16/10/14 | Link | Rating: 4.0
    72. Nicole F.
    Priceline this baby and you'll get an AMAZING DEAL!  My redeye flight from Seattle left me completely drained and with nothing to do from 6 AM until check-in time (3pm), I decided to head down to the hotel to drop off my luggage. The staff is really what makes this place! Without even asking the FD girl offered me an early check-in and was personable and friendly!

    My room was small, w/ an odd layout, but who cares?!?!  If I paid $300 + per night, maybe I'd think that I was entitled to the lap of luxury, but this totally met my needs.

    Clean and COMFORTABLE bed/pillows, great location and decently priced for Boston. If you don't want to pay an arm and a leg, but don't want to stay at a super sketchy place in REVERE . . . book here. (+ I like the ability to come and go as I please, and it's on the same price point (Priceline it!) as someone the shared rooms on Air bnb)

    13/10/13 | Link | Rating: 4.0
    73. Justin S.
    Stayed here after reading reviews on yelp just hoping for the best. You will notice a trend that the music from the club attached is a problem. Let me just say that if you plan on sleeping before 2am, don't stay here. We stayed on the 8th floor and could clearly hear the audible sounds of speakers which kept us up. Luckily we were out late ourselves so we only lost a couple hours of rest. But really, what more do you want out of a hotel in a city other than a place to sleep through the night uninterrupted. I don't care that the room was small, it's expected in such a busy area of Boston. So if you are planning to stay out late and don't mind the loud noises and paper thin walls by all means book a room.
    Some pros- the receptionists were very nice and considerate. Goes to show that the faces of the company make a business. Well done, give them a raise. The lobby is still under construction, but I personally could care less I didn't choose a hotel on a pretentious lobby or design, I was there to enjoy the town.
    If you want a relatively inexpensive place to stay and can afford to lose some sleep stay here. Rooms are very nice, saw none of the issues others have noticed as far as maintenance and upkeep. Very clean and friendly staff.

    18/01/14 | Link | Rating: 3.0
    74. Shawn H.
    Love the location...very close to the movie theater, parks and downtown!  We walked to mostly everything in Boston, and used the Subway to expedite the process as well!

    The lobby area is nice and they have a complimentary business area with internet access and printer.  They served coffee and tea as well in the lobby.

    The rooms we stayed in on the 7th floor werea bit small and older looking...it wasn't until after our stay that I noticed they renovated some of the higher floors...doh!  But still, it was comfortable enough for the two of us, and I'd consider staying here again, just because of the location and pricing.

    I get employee rates on the rooms, so I can't really complain about pricing lol...but for us, it was a solid hotel.

    26/08/13 | Link | Rating: 4.0
    75. Steph H.
    I got this room via Priceline for $115/night and stayed Thursday through Sunday nights in late July. Overall, it was fine for my needs, however...

    There are many reviews complaining about room size, but it was perfect for me, as I traveled alone. I did not feel cramped and, in all honestly, was not in the room much since I was there on vacation to explore Boston.

    The location was great for me. I had a 2-day ticket for the Hop On, Hop Off and I could walk to one of three stops within 2 minutes.

    There was an issue with my credit card thanks to the staff member that checked me in not explaining a policy (even though I had pre-paid via Priceline), but it was resolved quickly, despite the late hour (10:30pm). I was very appreciative of that, even though I had to repeat myself multiple times and raise my voice to get any action other than an apology. But still, grateful it was taken care of in a timely manner.

    I stayed on the sixth floor, way back in the corner, room 611. Thursday night was fine, no issues. But Friday and Saturday nights arrived and despite being on the sixth floor, my bed and walls were shaking from the bass coming from the nightclub downstairs. It was terrible! Thankfully, the fan seemed to run constantly and I could turn up the TV volume to help drown it out until I could finally fall asleep. Ugh!

    And then my experience at the hotel hits the most significant snag...

    Sunday afternoon, I returned from a long walk and lunch to...BUGS IN MY BATHROOM. Gross! They were gnat like, with wings. I took a photo, then washed them down the sink. I left for dinner. Upon my return, MORE BUGS. I repeated my actions, taking a photo, then washing them down the sink. And when I woke up on Monday morning, there were even more bugs in the bathroom sink. DISGUSTING! I informed the front office staff at checkout and showed them the pictures I had taken. They apologized, let a security officer know (who asked, "Did they bite you?"), and sent me on my way. I was really disappointed in how that was handled, as bugs in a hotel room are completely unacceptable.

    I had read many of these reviews after getting my Priceline deal but before my arrival, and honestly, until the bug situation, thought I would certainly stay there again if I could have a room further away from the nightclub. But once the bug disaster happened, there is no way I will be returning to this hotel.

    30/07/13 | Link | Rating: 2.0
    76. Ashley D.
    This hotel has terrible customer service. The front desk manager Anna is so rude. We booked on Priceline and understand you get any room but we asked for two double beds and she could have cared less about us. She said she doesn't do anything for third party bookings... I'm sorry but we are still your customer!! She even told us the hotel was not sold out and had plenty of open rooms. What terrible service would NEVER stay here again.

    19/10/14 | Link | Rating: 1.0
    77. Paul H.
    The room was much smaller than i thought it would be, and the bathroom was terrible, the whole bathroom looked like it hadn't been updated since the 80's, the noise out side made it very tough to sleep. The only positive thing is the proximity to the Charles Play House.

    30/05/14 | Link | Rating: 2.0
    78. Amu N.
    We reserved this due to its proximity to Gillette plant.
    This is right in china town and theater district of Boston.
    The area seemed to unsafe after 10 pm. :-( :-( :-( :-(

    Hotel rooms are very small. :-( :-(
    Parking is very costly at hotel. :-(

    Breakfast -
    is available to buy. :-)
    Have a panera bread at the corner :-) :-)

    Near to Gillette plant :-) :-) :-)

    30/08/13 | Link | Rating: 2.0
    79. Anne D.
    Ask for the 12th floor. It is beautifully renovated and no club music!

    19/03/14 | Link | Rating: 5.0
    80. Brandon S.
    Great location in downtown Boston in the Theater district with quick access to Chinatown and Boston Commons. Plus there are many great pubs and restaurants within easy walking distance (Abbey Lane is right next door).

    The front desk is attentive and helpful. Easy to catch a cab out front. They have recently remodeled the rooms on the top floor and they are nice. It's an older hotel, but I love the location!  

    Have not tried the breakfast and probably wouldn't due to the many coffee shops and diners nearby. I found the bed comfy and overall like the design. Will stay again next trip.

    I believe this location is more cost effective than the other Marriott options in downtown.

    22/08/13 | Link | Rating: 4.0
    81. Jordan S.
    I'm a Marriott Rewards member because I believe in Marriott and the standards the company has.  My parents and grandparents are Marriott people, we have long ties to this chain.  I've never had a complaint about a Marriott in the many I've stayed in...but this Courtyard was nothing like a Marriott.  It was like a crumby local hotel you stay in because you don't know better.  I didn't believe these reviews when I booked our room for $250/night this last week because I thought people were being overly harsh.  Silly me not listening to Yelp when I know better.

    To start, it's in the Theatre District which my friends told me not to stay in but I didn't listen because, well, it's a Marriott.  The receptionist that checked us in was lovely and friendly.  When she saw our licenses were from KY, she chatted with us about her first Derby experience this last May.  The lobby is beautiful and has been restored well.  It also smells great, like tulips all day long.

    Then you get in the elevators, which are fast but you're not quite sure if they are going to plummet from the sounds of it.  We were on the 11th floor in 1136 with a decent view of Back Bay.  Found it easily enough, opened the door, and BOOM...it was the smallest hotel room I've ever seen.  If you want to get in the shower, you have to close the door.  There is a wardrobe but no drawers other than the tiny night stands.  There's a little desk too.  It wouldn't have been big enough for two queen beds side-by-side, I promise.  We're not big people by any means but it felt cramped instantly.  When you had the ironing board out (which we did a lot since we were in-town for business) it was hard to walk around.  

    Then there's the noise.  We always ask for a room high up to avoid noise but we got the worst sleep of any trip we've ever been on in this hotel.  When there wasn't some kind of banging from upstairs or yelling in the hallway, there was a protest around the corner and a series of near-constant sirens.  We were on the 11th floor for goodness sake, how much higher do you need to be?  Apparently there's a few hospitals near by which explains the sirens.  Oh, and the first morning we were there the fire alarm woke us up.  False alarm though.

    It was just too expensive for that kind of room.  I'm so disappointed with Marriott after staying here.  I've never had a single complaint in the multiple decades I've spent in these hotels.  

    And for those of you who say some reviewers should get over it because the building is old, that's ridiculous.  I live in a building in Louisville KY (hardly the historic city compared to Boston) that is almost a century older than that hotel and age has nothing to do with the condition of the Courtyard.  The room size would have been tolerable for a different price or for better up-keep but both were sorely lacking.  Just let people have the opinions that they do, that's what Yelp is so great for.

    Sorry Marriott, you lost points with this very loyal traveler.

    18/08/13 | Link | Rating: 1.0
    82. Alexandria B.
    So, we decided to go to Boston for my birthday.  My friends and I threw together a haphazard plan to go to New England with one purpose in mind...that I will consume a lobster roll on the day of my birth.  We tried to find an Air BnB deal, but they were pretty expensive and we were just winging this thing.

    I go to Priceline, bid on a room, and got a great deal for a downtown Boston hotel room.  It was rather small, and Priceline did not give me an option to say how many beds, just how many rooms, so that sucked and some of us had to camp on the floor because it turned out to be solo-bed deal, but other than that, I was happy with everything.

    The staff!  The staff was great.  I got in there, told them it was my birthday, and within the hour they sent up a PERSONALIZED card and a little bottle of wine.  Super cute.  Also, the place smelled great.  My whole party kept commenting on the smell, it was wonderful.  

    Another odd perk of this place, if you're in to people watching, is it is RIGHT NEXT to a big Boston club called Royale.  At closing time this place is a mess.  Its like Planet Earth: Urban Mating Rituals.  You're super close to Boston Common (aka the center of Boston) so access to any part of the city isn't bad.  Go to the Thinking Cup (about a 5-10 minute walk) if you need a good cup of espresso (they have Stumptown).  And you could even walk around the corner and have a drink at the W and pretend that you are staying there, then walk yourself back to your affordable room and smile about how thrifty you are.

    I would recommend this place if you're looking to have a down time in Boston.

    11/09/13 | Link | Rating: 4.0
    83. Laura P.
    So there's this bellhop guy who's been working here for years, and I'm a big fan of his friendliness and Boston accent. I'm also a fan of all the workers at this Marriott, as they are all quite friendly and have amazing Bostonian accents.

    This hotel is a great place. It's my go-to place to stay when I visit the wonderful city of Boston. It has an amazing location - it's so close to the theater district as well as a convenient T stop.

    The hotel itself is clean, beautifully decorated, and in the same high-standard caliber as all other Marriotts. The rooms are well lit and decorated and have a more interesting layout than the generic Marriott hotel room layout. I love staying at this Marriott and using the complimentary Marriott notepad and pen to ink letters to my closest friends while sitting at the desk by the window looking over the city of Bean Town sipping coffee from the Marriott machine, thinking, "what a life I have here at this Marriott, I think I'll stay forever."

    Thanks, Tremont (that I say like a true New-Jersian: "Trey-maahnt").

    05/12/12 | Link | Rating: 4.0
    84. Alex G.
    Cons: The hotel is located over some sort of night club(s) that blasts music from starting around 10pm. We were on floor 6 and could still hear the bass loud and clear. My boyfriend and I are in our 20s so we tolerated it especially since we stay up late anyway, but I know that if my parents were staying here that would be *pissed*. The hotel should offer free entry for hotel guests to the club, but I'm pretty sure they don't.
    The lobby was under construction (did not contribute to the noise as we were there on the weekend but affected the ambience).
    Our room with a king size bed was quite small and the bathroom had no fan and only a 1/2 shower.
    Parking is $47/day. If you park across the street at the hospital it's $30 something.

    Pros: The location was good, walkable distance to the park (5 min), and shopping (Fanieul Hall is 22 min) and the T (5 min).
    Clean room, comfortable bed.
    NIce staff.
    Free WiFi!

    06/12/13 | Link | Rating: 2.0
    85. Laurie d.
    Great location for seeing most of Boston on foot.  Real easy to get to and from airport as well.  Rooms quiet, showers strong, bathrooms very nice and modern . Staff friendly and helpful. Only negative is rooms on small size but with Boston at your feet why stay in your hotel room?

    28/06/14 | Link | Rating: 4.0
    86. Jeremy G.
    Amazing location. You can walk to Boston Common, and the freedom trail from here, and your close to several subway entrances. The lobby looks renovated and our room looked to be as well. This hotel has everything working for it except that they are located by a hospital and that they have a club below the hotel. I read some of the other reviews on here before our trip and found a suggestion to get the highest room possible so we wouldn't hear the bass. We took that advice and stayed on the 10th floor. We could still hear sirens and the very loud music from the club. The music was loud enough to keep me awake at night. To make things worse someone pulled the fire alarm box in the club at 1:30 in the morning. The entire hotel was forced to evacuate for a false alarm. I would not stay here ever again. If your a light sleeper keep away.

    02/07/14 | Link | Rating: 2.0
    87. Shane N.
    Only come to this hotel if you don't like to sleep. Not only are the walls thin, but this hotel is right on top of a super loud night club. They play extremely loud music between 10pm and 2am, and as soon as it stops you'll hear the drunk patron outside for another hour as they find rides home.

    I asked to be moved to another room and they did, from the 6th floor to the 15th floor. That got rid of the club noise, but then the elevators were so loud they kept us up all night too.

    I normally love Courtyard Marriotts, but this was the absolute worst. Got 3 hours of sleep each night the entire time we were there. Not acceptable. I will be formally complaining to management.

    17/11/13 | Link | Rating: 1.0
    88. Patricia Z.
    The hotel is a bit noisy, there are nightclubs on the ground level. We stayed on the 7th floor and I couldn't sleep. The staff is super nice, breakfast is fresh and tasty! Beds are ok!

    11/02/14 | Link | Rating: 4.0
    89. Bruce K.
    A Marriott property that was offering a decent rate for reward redemption, I booked one night here. Not far from either Boylston Station (Green line) or Tufts Station (Orange line), it's easy to get to by mass transit. I don't know about parking in the area. It's also dead smack in the middle of the theater district if that's your thing.

    My room was on an upper floor and was on a corner, so I had a nice view in two directions. Unfortunately, the windows were rather steamed up so there was a bit of imagination at work. The room had all the usual features for a Marriott - comfortable bed, large flat screen television, closet, work desk with power outlets, bathroom with curved shower rail and free Internet.

    The room was oddly designed with the bathroom around the corner and down a short hallway from the bed area. Weird. But it was at the end of the hallway so it was very quiet.

    Staff was friendly and helpful. I'd stay here again.

    20/03/13 | Link | Rating: 3.0
    90. Jessica N.
    I'm not gonna lie...this place is a little disappointing. I was here the weekend of the Boston Marathon and it was just expensive as super cute boutique hotel (Colonnade) that I stayed at 2 years ago. But I guess they can do that the weekend of the Boston marathon...

    The hotel is a little ghetto, the room is small...old run down bathroom.

    The one very darling thing is that they had an awesome spread laid out the morning of the race with bananas, granola bars, water etc for runners - so sweet! But definitely many other better options nearby.

    05/05/13 | Link | Rating: 2.0
    91. Courtney L.
    I'm typically not a picky hotel person. A place to sleep and a lock on the door is usually all I really need.. and technically, this place has those things, but there were just too many smaller problems that added up to one big mess, so I just can't recommend this place. We stayed 1 night and thankfully only one night. The place is under construction in the lobby, which wasn't a problem. We heard no construction noise and despite the B.O., the front desk was super friendly and check-in was super quick. We were on a newly renovated floor and I'll admit I thought it looked really slick in the hallways. Our room also LOOKED nice, but the design went out of the way to be inconvenient which was especially obvious in such a TINY room. The first thing we also noticed was that the fire alarm in our room vibrated, giving off a buzzing sound ALL night. Lovely. It took us a while to track the noise down. It was silent enough you couldn't find it at first, but even with the TV on it was humming. Ugh. There also really wasn't anywhere to put your luggage. We stored it on top of the desk, which thankfully we didn't need to use. However, they did have free WiFi which was a nice bonus. We closed the curtains on our view that faced a brick wall to find that the beading design of the pull string makes the most atrocious sound.. which is an odd complaint, but it was SO LOUD to close the blinds and took about 30 pulls of the string to do. Who the hell designed that? The TV was HUGE and had a lot of channels which was nice and a sleep timer, but the bed was a rock and the sheets were so starchy and scratchy. They also committed the ultimate crime of any hotel.... a bathroom door that just slides and doesn't shut. Perhaps you have given up in your life, but I want a little privacy in mine. I get that Boston has tight quarters (seriously, my dorm room in college was bigger than this room), but you can create a pocket door that shuts and locks... I have them in my own home. A sliding, non-shutting door for a bathroom is just garbage design. So we slept like crap in our rock hard bed, woke up to a coffee maker that didn't work (sputtered hot sludge everywhere) and a shower that looks beautiful with sliding glass doors, but doesn't have any handles on the inside. How the F are you supposed to get out of the shower? Slide it open with your slippery wet hands? This hotel was all fail. Definitely won't be back.

    23/04/14 | Link | Rating: 2.0
    92. Bob B.
    Experienced Marriott Platinum member here, with lots of Marriott stays, so....my perspective:

    Location awesome, staff excellent, bed quality consistently good.

    Room on 15the floor facing the rear was quiet, but dated.  Lighting in bathroom was curiously awful, no lights in toilet/tub area.  

    Lobby area under renovation, which I think should have been pointed put when I made reservation, but the rate was great.

    08/02/14 | Link | Rating: 3.0
    93. George P.
    I am a Marriott rewards member and booked 2 nights here on points and 3 nights paying over $500 per night. The room they put us in was very small, very dark (one small fogged  up window you could not open) and the bathroom was half lit (we literally had to shower in the dark).  On top of that, the room smelled bad, had cracked ceilings and peeling wallpaper.  They don't even provide a a luggage tray.  I'm thinking that if this is the way they treat their best rewards customers, I pity the ordinary Joe who stays here. Needless to say, we canceled the last 3 paid nights.

    12/10/14 | Link | Rating: 1.0
    94. Jenny Z.
    They recently made renovations in the hotel and the lobby looks lovely. There is a bar/coffee bar downstairs that serves starbucks during the day and drinks at night. The rooms were a little small for my liking and we were placed in a room that connects with the room  next door and could therefore hear EVERYTHINGGGG the people next door were saying (they weren't even speaking at a high volume!) There was no fridge in our room but as soon as we asked the front desk they had one sent up to us fairly quickly. If you really only need a place to sleep then the location of the hotel is perfect to get around Boston.

    09/07/14 | Link | Rating: 3.0
    95. Michael L.
    First of all, I'm a big Courtyard by Marriott fan.  Stayed at this one since we were in town for the "Heartbreak Hill Half Marathon" out by Boston College.  That being said, this is one went automatically to the bottom of my list for a few reasons, but let's talk about the pro's first:

    Location:  Can't  beat it if you want to be downtown/near the Common
    Desk Staff:  super friendly (at least in person)

    Super paper thin walls:  no lie, my girlfriend and I could hear our neighbors normal conversations without even trying.
    No double-paned glass:  despite a "20 million dollar renovation", you can hear everything that was going on outside on the street.  To include what must have been a late night club, yelling on the sidewalk, sirens, and the sound of motorcycles at 3:30 in the morning...all the way up from the 7th floor.
    Rowdy guests:  we had to deal with the a group that stayed on our floors that ran up and down the hallways most of the night, slammed their doors, and brought noisy guests up.  I had to legit go out and "shush" them at one point, while my girlfriend made 3 separate calls to the front desk to report them.  We're not sure what happened with the reports we made, but the front desk did tell us the next day that they kicked some of the guests out.  This all equaled me getting about 1.5 hours of sleep before I had to tackle 13 miles.

    That being said, we've learned our lesson.  If traveling for an early morning race it's best to stay at a race headquarters hotel in the the hopes that (most) everyone there is staying for the same thing and will be quiet and considerate to their fellow man.

    11/06/14 | Link | Rating: 2.0
    96. Zeus Z.
    Felt like I was at a prom, these guys are the fun police and security was unbelievably rude to me. I spent 500 dollars to stay in a room that was on par with a motel 6 room.

    Staff sucks, security sucks, rooms suck, and it's highly overpriced. Only bright spot is the location, but if you go out be warned their security will give you a very tough time getting back in.

    The staff at this place are like nazis, they claim you cannot have alcohol in your room and they have the right to come in and seize the booze.

    Overall the worst hotel experience of my life by far, and I have travelled quite a bit. Boston was a fun city but I will never stay in this shithole again, I'd rather sleep in a dumpster than here.

    Zero stars would be over rating this place, this scale cannot show how truly terrible this place is.

    You've been warned, don't waste your money here.

    20/07/14 | Link | Rating: 1.0
    97. Raven V.
    I have stayed in marriott hotels all over the US, I also help run a convention that uses one so I am very versed in Marriott hotels. I have to say, despite the noise of the local clubs below the venue and the lobby work it was a nice stay. The rooms are a little small, but the bed was comfortable and over all I enjoyed myself.

    The hotel was nice enough to give away free breakfast for those staying during Pax, so it was a nice make up for the construction and noise level. As I was on the 11th floor in one of the remodeled rooms I was quite content.

    14/04/14 | Link | Rating: 4.0
    98. Teresa F.
    I have to say that aside from the location, I wasn't super impressed by the Courtyard Boston Downtown/Tremont.

    The room was certainly small, but I can understand that in an older city like Boston.  However, the fixtures were very shabby: Peeling wallpaper, chunks out of the bottom of a bathroom door that has been painted a million times.

    There was an armoire (to make up for lack of closets) that was about 4 inches deep - totally worthless.

    I hated that there was only a standup shower, and no bathtub.

    I ordered the room through Priceline for 2 adults.  When I called to ask if we could have 2 queen beds instead of a king (it was for a friend and I), I was told that would be 30.00 more.  Doesn't a King usually cost more?  They were willing to bring in a rollaway bed, but I have no idea where they would have put it had I accepted.

    The cleaning lady on our floor was always present, cheerful and busy, which was nice to see.

    I don't think I would stay there again, as there are many other, better options in the city for around the same price.

    11/08/13 | Link | Rating: 2.0
    99. Isabel W.
    I stay exclusively at Courtyards for work travel, as I (usually) can expect similar amenities and quality of accommodations. I wish I had done my research before booking this hotel. The construction going on there right now is enough to drive anyone crazy.  

    I arrived late, pulled up to the valet and found nobody to help me. The lobby is in shambles, the temporary check in area is a joke and the amenities are seriously lacking. Being rerouted through the hotel each day was absurd and had I known ahead of time, I would NEVER have paid $300 a night to stay there.

    The room I stayed in was updated and nice. Classy and attractive rooms. But the floor below and above were under construction and due to the layout of the hotel, construction lights shone into my room during my entire stay. Hot water was iffy at best (I had to run the shower 20 minutes before warm water came out the first night).

    i just wasn't impressed. I'm sure it'll be beautiful when it's done, but guests really should have been warned about the severely limited amenities and insane construction underway when paying full-price.  I'll stay in Copley Square next time!

    27/04/14 | Link | Rating: 3.0
    100. Krystal V.
    This hotel is a black mark on Marriott's name. They spent a good bit of money making the lobby look beautiful- and they did a great job, and then threw a printed carpet and some traditional Marriott furniture in every room, and put the hotel sign out.

    The bathrooms are where you most notice poor quality- the caulking is all over the cheap tile used to make up the interior shower, the paint is chipping, the hardware is both ugly and malfunctioning... The walls of the room are dented, the outdated wallpaper is peeling, and there are paint smears on them where it appears that tears were covered. The hallways have missing baseboards and chipped paint. There is just an overall lack of attention to detail- something you expect when you're paying close to $300/night off season. Days Inn keeps their places in better condition.

    The staff is friendly and respectful, the rooms are clean, but whoever manages this property ought to be ashamed of themselves.

    05/09/13 | Link | Rating: 2.0
    101. Marisa M.
    The hotel staff is trash. I needed a cab or a room and they threatened to call the cops on me and there was no need. I'm from San Francisco and have never dealt with any doormen who were unwilling to assist me with a cab or room. I'm speaking to my attorney regarding their treatment. I will never stay at a marriott because of this horrible experience.

    07/12/14 | Link | Rating: 1.0
    102. Jeff W.
    Welcome to Beantown, the first top on a government shutdown tour. I'm sure I've said this in my other review for Marriott, but they're the brand I prefer when I travel. When I was planning this trip, this is the place I selected. Close to the T and not as price gouging as the other places. When you walk in, the first thing that comes to mind is "old". Not old as in crappy, old as in this place has been around for a while and has some history behind it. They are currently working on some renovations, but this is not a newer, more modern place.

    Staff is always on point, friendly, no issues there. So let's move onto the room. First of all, this is place for me to sleep, I'm not moving in. To me as long as it has a clean bed then I'm all for it. This room had a window that looked out onto a brick wall....awesome. Well, I'm not home and not staring out the window sipping on coffee planning my day, I'm getting out of there to do things. Secondly, the bathroom, it was quite small. Now I'm not a petite person, but it worked out just fine....but it's still just small.

    What do you take away from all this? This is an old hotel, don't expect the usual run of the mill Marriott when you go here. However, in all, it's not a bad place.

    Oh, and the toilet needs a handle jiggle every once and a while....

    27/10/13 | Link | Rating: 3.0
    103. Joseph K.
    "Upgraded king" room is mediocre. Bathroom Has peeling wallpaper and no light fixture in shower/toilet area. Sorry but I like to make sure all the parts are clean; I'm strange that way. In the end not sure why this room is considered an upgrade.

    It's in middle of theater district which is great if you're there for that.

    Warning: Parking is $43 per day. Typical in the area lots but still crazy for business travel. Daily rental car rate is lower than daily parking rate--come on now.

    Otherwise room, mattress,and bedding are typical excellent Marriott standard.

    08/01/14 | Link | Rating: 3.0
    104. Cathy C.
    We stayed here twice  (rooms 704 and 702) during our one-week trip of New England.  The rooms are outdated but most of the hotels in downtown Boston are like that it seems (not to mention expensive). We did get a good deal though at less than $80/night so I can't complain. This is located in the Theater District and is a 4-minute walk away from the Boylston Station, 14-minute walk away from Park Station and most touristy places are within walking distance.  Wilbur Theater and Wang Theater are just across the street from this hotel. There are restaurants, bars and convenience stores nearby. It's not too far from TD Garden if you want to see a Celtics game.  We pretty much walked and took the metro everywhere we wanted to go.  The cab fare to/from the airport is $16-26.

    There's free coffee and tea in the morning in the lobby. The people that work here are very nice and friendly. Free wifi in the room.

    Small flat-screen TV in the room next to a giant mirror. No fridge. The walls may be a bit thin. We were chatting and laughing one night and I guess our neighbor thought we were too loud so he/she was banging on the wall. Sorry, grandma/grandpa!  For toiletries, they have Paul Mitchell...I think it's pretty standard for Marriott hotels.

    Basically, the location is the best part of this hotel.

    16/08/13 | Link | Rating: 3.0
    105. Alden G.
    Hmmm. My recommendation for this property is: be clear why you are staying here. This is an old building, located in the theater district next to the Schubert and several other theaters. You pay a premium to be in this location. Rooms are small, bathrooms tiny; only basic toiletries provided. 20-min. walk to the Boston Convention center. 1 block from Boston Common, Chinatown. Panera and Legal Seafood down the street. Valet parking is $45 overnight; the lot across the street is $35. In sum, it does not qualify as a good value, but i'd stay here again if I needed to be in this area for business.

    17/06/14 | Link | Rating: 3.0
    106. M M.
    the lobby was recently renovated and is very modern.  the rest of the hotel could definitely use an update looks wise.  However, clean rooms, plenty of towel and working Wi-Fi...    Nothing special but does the job...

    08/01/15 | Link | Rating: 3.0
    107. Ed B.
    Very accommodating here from the minute we walked in the door just before an historic blizzard settled into the Boston area.  We need a rollaway bed - done.  We need a couple blankets.  Done, and when the very polite, friendly housekeeper hands them to me, they are warm!  So far - great!  This is an older building but it's clean and the rooms are nice with some GREAT views of Boston.

    26/01/15 | Link | Rating: 4.0
    108. December R.
    Just returned from an amazing vacation in Boston and stayed at the Courtyard By Marriott Downtown. The location was great, close to all famous sites that Boston offers as well as close to many restaurants. We were given a renovated room close to the back side of the elevator (fourth floor room 92).  Needless to say the noise kept me up for the first night however, I got used to it after a while. Rooms were clean and comfortable. The staff were awesome. Scott, hotel security, gave us a detailed account of how to take the commuter rail to Salem. He even printed out train schedules! Manny (front desk) went the extra mile to make us latte's even though the barista/bartender was unavailable. All in all a great hotel, we will not hesitate to stay in the future.

    13/04/15 | Link | Rating: 4.0
    109. Jason B.
    The lobby looks nice till you get to your room. It's a tiny dirty hole. You have a club right outside the window so don't plan on sleeping. The other guest that were here this night were nothing but up noxious be load in the halls and slamming doors. Worst place to stay and for the money you pay it's a rip off.

    27/02/15 | Link | Rating: 1.0
    110. Randy R.
    We were SO pleased with our stay of Labor Day weekend. The staff was professional in every way.  Our flight was delayed and we were diverted through New York making us a day late in arriving in Boston.  They held our reservation even though they were sold out for the weekend.  We rented a U-Haul truck that would not fit in a parking garage,  and they even arranged to valet park it for us over night (YES, Valet parked a U-Haul truck in Downtown Boston!)

    Everyone was polite and professional throughout our stay - the brunch was good, they brought us an in-room refrigerator in less than 10 minutes, they room was perfectly cleaned and well appointed - Thanks for making a stress ful trip much easier to bear!

    03/09/14 | Link | Rating: 5.0
    111. Patrick T.
    Perfectly serviceable place in a great location. Not sure why all the griping from others. Staff is helpful and room was clean. We would come back here. VERY nice lobby while we waited to go to the train station.  Although the place is expensive by any standards other than BOS/SF/NY pricing, it was the least costly Marriott property in a desirable area.

    13/06/14 | Link | Rating: 4.0
    112. Mr. G.
    I am a platinum marriott member (which means I stay at a marriott at least 75 nights a year.) this is by far the WORST Marriott Property that I have EVER stayed at. I would echo the earlier reviewer's comments about Ana the Front Desk Person. Total lack of customer service and rude is an understatement of a description. The rooms are the size of small closets, the service is terrible and the prices are exorbitant. I recognize that it's Boston so high prices are the norm, but trust me when I say that there are MUCH better options of hotels in the city than this one. Don't waste your money. It's a dump with clowns running the place!

    23/10/14 | Link | Rating: 1.0
    113. DAVID L.
    re:  One Night Stay
    VERY Nice Hotel.  For me, this was super convenient to Chinatown and not too far from the Church & Wedding Reception I had to attend.  Staff was super nice, nice furniture, and very clean.

    The one negative:  This is most likely a very old hotel as it was refurbished.  The biggest problem now and going forward was that there was no vents in the bathroom.  It's really unfortunate they could not construct that into the upgrade, because in our bathroom you can see where the wallpaper and mold were starting to buildup due to the moisture trapped in the bathroom.  As long as they do a good job cleaning that up and wiping down the walls, this is a great place to stay at.

    20/06/14 | Link | Rating: 4.0
    114. Pamela R.
    Do not, repeat, do not stay at this hotel. I'm a Marriott Platinum member so all Marriott every time. Not anymore. This hotel sits on top of a three story nightclub. We heard pounding, relentless music every single night even after moving to the top (15th) floor. Most exhausting 'vacation' we've ever experienced. My parents dealt with people screaming and swearing in the room next to them AND another group partying in the hallway at 3 am. Some staff cared, some didn't. One group at front desk promised two free nights but only gave one upon checkout. They also wouldn't honor the free breakfasts we were promised at check in - said it was a mistake. I said, really? After all the problems we've had you won't comp the breakfasts? We had three rooms for four nights so not insignificant. No dice. Such a bad taste in our mouths.

    05/04/15 | Link | Rating: 1.0
    115. Mary M.
    I stay almost exclusively in Marriotts. This location has made major improvements! The lobby has been renovated and looks amazing. I can only hope the rooms are next, as they leave little to be desired.  It's not bad, but it could be better.
    My major complaint is the young man who works as a barista in the lobby starbucks/bar. Every morning (4 mornings) I ordered a hot green tea. He moved at a glacial pace, does not greet you, no thank you, nothing.  It is a big difference from the super helpful and polite front desk workers. The blonde manager was also very polite.  
    Great location. Close to most everything.

    28/06/14 | Link | Rating: 4.0
    116. Sanovia P.
    I came to this hotel for business (meetings were at the hotel). The hotel rooms were over per diem so I could not stay in the Courtyard but the meeting facilities were very nice and accommodating. There were snacks, beverages, and lunch available for the group.
    What I was most impressed about was, I asked the young lady,  at the front desk if there was a place for me to pump/nurse. She made sure I had a location to do so several times  each day. That meant the world to me. I was able to pump and store.

    Thank you Courtyard Marriott Boston!!

    07/04/15 | Link | Rating: 4.0
    117. Joe M.
    I am a big fan of Marriott. This location has a Lots of work going on.  Rooms are very small, but the location is perfect. I think once its all fixed up it will be a lot better.

    17/06/14 | Link | Rating: 3.0
    118. Ed G.
    An absolute hidden gem in Boston. My wife and I got married in a small family ceremony in Florida so we decided to have a wedding reception in Boston for all our family and friends that could not attend.  This place was fairly new and was referred to us by a friend. The venue was beautiful, rooms nice and updated, the staff friendly, food was amazing and I cannot say enough praises about Jennifer the manager of event planning.  Jennifer is very knowledgeable, responsive and her and her team take all the worries away and make the planning easy and help you create the perfect event. While I won't be planning another wedding, I would definitely use this venue again for other events. If you are planning a big event, check this place out and meet with Jennifer, you won't be disappointed!

    12/04/15 | Link | Rating: 5.0
    119. Jill P.
    Worst night's sleep ever.    This is the loudest hotel I have ever stayed in.  We were on the 6th floor, right above what would seem to be the most raucous drunken Monday evening party ever.    It went until 2:00 AM.  couple that with the constant clamor of sirens from nearby Tufts and it really was just too much to take. Room was kind of dingy, not a peaceful or tranquil experience.   Won't stay here again.

    21/04/15 | Link | Rating: 1.0
    120. Vickie S.
    Excellent!  Clean, love the staff.  The beds were very comfortable.  We just had the continental breakfast and it was fresh and delicious.  Thank you. We will be back again!  Highly recommend!  We had to pay for parking but free wifi!  Cant beat the price.

    22/02/15 | Link | Rating: 5.0
    121. Catherine M.
    It's so loud I think people are in our room. There's also a constant music boom boom boom. Room was renovated.  It's like a shoebox. Normally we stay somewhere else but they didn't have any rooms.

    03/05/15 | Link | Rating: 1.0
    122. Danielle B.
    We stayed here for one night. It was a standard Marriott, although the building is on the older side. By no means luxury, but for our short stay it sufficed.

    The room: Clean and a decently sized room. Nice large desk and armoire. The bathroom really felt dated and lacked counter space (A girl needs her bathroom counter space).

    Location: It is closest to Chinatown. Very convenient to walk to good dim sum spots. Easy access to public transit. I think it's biggest feature is its location.

    At the time this was the best deal we could find and sometimes you get what you pay for. However my next visit in Boston I'm upgrading to a different hotel.

    14/10/14 | Link | Rating: 3.0
    123. Keigo I.
    Not great hotel.
    When we were taking a shower, the shower bulb suddenly exploded and could not use it anymore. Bit far from the main town, but close to China town.

    14/05/15 | Link | Rating: 2.0
    124. Alex R.
    The building is amazing and the price in Boston for location is outstanding..... However as soon as you leave the lobby your experience begins to downgrade, and quickly.  I have stayed here before,and have always been a 3 star but affordable stay----this week the bar was dropped.  And so I must share what went down. As a platinum elite member, I feel like I have to represent.

    So once upon the 15th floor, my experience grew worse.  Please see the attached photos which show the IMPENDING FIRE in the outlet. The room smelled like cleaner and mold.  The bed was slanted,and I tried even sleeping sideways to feel better.  Yes, I also spend most of the night feeling like I was going thru menopause.  That was because the temperature of the room went from 53-84 every forty minutes. It was also wonderful to feel the windows whistle as the cold winter night knocked on the glass.  

    The staff was nice, and of course the free drink is swell----BUT IT DOES NOT MAKE UP FOR A CRAPPY SLEEP.  That's one of the only responsiblities of a hotel, to give you a comfortable place to sleep. And they missed the mark.  

    TO MAKE MATTERS WORSE--I seem to have hives on me the next day----awesome stuff. nope

    27/02/15 | Link | Rating: 2.0
    125. Anne C.
    First off - to whomever is reading this review, please note that Courtyard Boston Downtown is currently undergoing a complete renovation of their facilities - from top to bottom so if you are staying here I would suggest making sure you ask for a newly renovated rooms.

    That being said, I stayed here this past weekend and despite what some of the other negative reviews have mentioned - my stay and experience was completely different.

    We checked in, had our car valet parked (for a fee) and walked into a newly renovated lobby.  Bright, airy and modern, I headed up to Check-in and although it was 11am, were able to check in early.  Kudos to the staff of the Courtyard - from valet parkers to the front desk and the cleaning crew, all were pleasant and very helpful.  Their appearance and attitude was always cheerful and helpful.

    Our room (queen size bed, away from the elevator) was clean and although not that spacious, it was perfect for my needs - which was sleep :).  The bed was comfortable and I loved the option of several pillows of various firmness.  Although the bathroom only had a shower, the water temperature and pressure were spot on.  

    Should you be spending more time in the hotel - the lobby boasts a Starbuck coffee bar and a restaurant where I saw several people enjoying a cup of coffee or a meal.  Another nice perk was complimentary Boston Globe in the lobby so you can catch up on the news of the day.

    I love the fact that the hotel is right off the highway, close to the T and centrally located to both Chinatown and the Theatre District.  

    Highly recommend as a place to stay in Boston.

    28/03/15 | Link | Rating: 4.0