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Days Hotel Boston-Harvard Fenway in Boston, MA

Days Hotel Boston-Harvard Fenway in Boston, MA

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Company Info:

Rating: 2.14

Address: 1234 Soldiers Field Rd, Boston, MA, 02135

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    Comments (14):

    1. Aaron S.
    My experience here was like a nightmare.  Arriving hung over and simply wanting a clean bed to lay down on, I was at first horrified by a ghastly smell pervading the entire room.  Later, when the manager finally came up, he agreed it smelled like a toilet.  Like the blue stuff inside of airplane toilets.  The maid suggested it might be due to the cleaner they used, which normally needs a day to air out.  When I notified her that there was something (I hesitate to guess what) stuck on the mouthpiece of the telephone by the bed, she happily wiped it off with her bare hands and gave it a good rub with a dry towel she had on her.  Management did eventually upgrade us to a suite, which only smelled strongly of cigarettes. The room had a broken lamp and wifi did not work.  I don't recommend staying here, and think it might be hazardous to your health.

    22/04/11 | Link | Rating: 1.0
    2. Daniel S.
    OK, I gave them another star because they were VERY helpful in resolving the over charge issue.

    26/05/10 | Link | Rating: 3.0
    3. Reba R.
    out dated. room smelled musty.  the power went out one night and the thermostat kept clicking real loud. nothing was done about it until mid day. needless to say didn't get much sleep that night. the elevator bounces when arriving at a floor.  carpets never vacuumed.

    never again.

    17/06/11 | Link | Rating: 1.0
    4. Jennifer H.
    I think I'm easy to please....obviously not expecting much with the low rate but this place was worse than what you'd expect. Musty, outdated. The employees (except one) were rude. We arrived early and were told by phone we could check in early. When we arrived there was no room. That's fine...but we had an overnight flight. When we plopped down in the empty lobby and put our heads back the employee  at the desk asked us to please not sleep there. Huh?   The areas crappy and unless you want to eat Mcdonalds every day theres nothing to walk to.

    05/07/11 | Link | Rating: 1.0
    5. Beau R.
    Clean.  
    A little outdated. But seems like they have started remodeling on the outside.
    A few things in walking distance.  grocery store. restaurants.
    Chinese restaurant connected to hotel.
    Inexpensive.

    Nothing to great about this place.  I mean if they wanted 3 stars they should have gave me a cookie or something.

    29/11/08 | Link | Rating: 2.0
    6. Steve J.
    Air Conditioning doesn't work except in summer, so you have to open your window if your room is too hot in December.  Wifi is spotty.

    05/12/12 | Link | Rating: 1.0
    7. Michael S.
    Perfectly OK; no complaints. If you're visiting Harvard and are told by the person at the front desk that it's a 15-minute walk, don't listen to them. It's at least 30 minutes. Either take the #86 bus ($2) or take a taxi (around $8). Otherwise, clean room and helpful staff.

    10/07/13 | Link | Rating: 3.0
    8. Jenevieve C.
    If I could give this hotel negative stars I would. Stay away at all costs unless you are completely desperate. I would rather sleep in my car, heck I would rather sleep in the street in the middle of a blizzard than stay at this third world establishment.

    Let me post preface this with the fact that I have been traveling for over 8 years and stay at no less than 250 hotel rooms a year.
    I went to check in and wanted to pay cash up front for my room which they told me I could do at check out. I explained to the manager I would be checking out in the middle of the night and preferred to settle now. (Which from experience trying to check out with a third shift night clerk can be a time consuming nightmare)
    He told me my only option was to pay when I checked out. I told him I have never stayed at a hotel that wouldn't take a cash payment up front. He asked if I wanted to stay at his hotel. I told him I was there and I had a reservation so that would be nice. I again asked to just pay cash up front as I didn't want the hassle when I left or the $179 + incidental hold on my card. He said no. I said why? He said because I said so. I then asked if he was my father. At that point he cancelled my reservation in front of me and said I could leave.
    I realized I was so angry at how he had treated me that I didn't catch his name. I called to ask it. He hung up on me. I called back. He hung up on me. This happened 3 more times.
    I called corporate and was told unfortunately this chain was independently owned and they all had their own policies and could refuse service. I get that. He could have explained their policy rather than harass me and treat me like a child. He could have treated me like he cared about my business. Instead he acted like I was a young belligerent drunk coming into his hotel making a scene and cussing him out (none of which is the case)
    Not only will I black list this hotel, but I will make sure every one of my associates do as well. On top of that, I am a Wyndham rewards member and will do everything in my power to make sure in my 250 days a year of traveling that I stay at as few Wyndham hotels and associates as humanly possible.
    I am a 30 year old professional woman and I can not remember the last time I have been this outraged and offended. This manager should be reprimanded and this hotel avoided at all costs.

    30/09/13 | Link | Rating: 1.0
    9. Stefanie M.
    Overall the room was clean and sanitized. However, everything is so old that the furniture, carpet, fixtures, and bathroom are in poor esthetic condition. Everything worked properly and the room has everything you would need. The staff was very helpful and friendly. The Chinese restaurant in the lobby was very good, fast, and reasonably priced. Overall, given the rates they charge for a room, compared to other hotels in the city...it's sutasuitable. You get what you pay for.

    20/11/13 | Link | Rating: 3.0
    10. Jason L.
    I booked a room for July and had to cancel it. I cancelled two days before and fully expected the matter to be closed until I found a charge on my bill for $195. I called American Express to dispute, informing them I cancelled the reservation prior to the required time, and days Inn refused to remove the charge. They do not send an email confirmations for anything and since it is 2 months ago I no longer have the cancellation confirmation. So they refused to remove the charge. I would stay very far away from booking this hotel unless you are 1000% sure you will not need to cancel.

    10/10/14 | Link | Rating: 1.0
    11. Meghann F.
    Clean, price was right, right on the water and a kick ass chinese place right in the hotel to boot

    27/05/14 | Link | Rating: 4.0
    12. Quin H.
    If you don't mind the smell of fried Chinese food (restaurant in lobby, very good) which after 4 nights stay seemed to permeate the entire hotel  (not in the rooms, though), and you don't mind a hotel in need of a renovation, this hotel is very reasonably priced and conveniently located to many of Boston's sites (by car, that is). Hotel reminded me of a cheap European hotel. 3 stars for the location and price.

    04/04/15 | Link | Rating: 3.0
    13. Elyssa J.
    Cheap and outdated hotel someone else picked out (I SWEAR).

    The Chinese restaurant serves a good American style breakfast that's dirt cheap so I recommend grabbing some toast before touring Boston.

    The rooms were clean and the staff polite but this hotel is most certainly for the budget and basic traveler.  

    I think some people actually live here because I would see the same guys napping in the lobby everyday. Plus, when I rolled in from the bars at 2am with my crew it was a bit awkward seeing the lobby swarmed with cops.

    16/04/15 | Link | Rating: 3.0
    14. Ian R.
    Considering this is a Days Inn chain, I don't know why I expected more out of it. Probable because it was a $200 per night room that looked and felt (and smelled like a $40 room). But hey, my mistake for booming last minute.

    Came into town last minute for work, and this was literally the only hotel available. Getting here from the airport wasn't too bad; about a 25 minute ride, and a $30 cab.

    Check in was a breeze. The front desk gentlemen was super friendly and let me know that the Chinese restaurant attached to the hotel is the best in Boston... That, I can't confirm, because I settled on the Jimmy John's right behind the hotel (there's also a McDonalds, Sushi Joint, and a grocery store).

    Stayed on the 5th floor in one of the "Business Place" rooms. Room looked super old and updated, but it was clean, which is most of what I'd ask for. Air conditioning worked great, shower was hot, but the Internet was literally nonexistent.

    There are signs for a fitness room on the 5th floor. Went to check it out, and it turns out that it is now a storage room. Ignore the fitness signs, it's nothing but old bedding and furniture.

    The only bit of annoyance was that every time I came downstairs, there were kids running wild everywhere, and around 9:30pm, one of those kids pulled the fire alarm, which kept everyone out of there rooms for about 30 minutes while BFD came to check it out.

    Check was super quick, easy, and the front desk lady was also very nice.

    I give this hotel 3 stars based on what it is; if you're staying here, you shouldn't be expecting a Ritz Carlton. The staff is friendly, rooms were clean, and any inconvenience was something that was out of the hotels control and could have happened anywhere else.

    13/05/15 | Link | Rating: 3.0