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DoubleTree Suites by Hilton Hotel Boston - Cambridge in Boston, MA

DoubleTree Suites by Hilton Hotel Boston - Cambridge in Boston, MA

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Company Info:

Rating: 3.46

Address: 400 Soldiers Field Rd, Boston, MA, 02134

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    Comments (74):

    1. Kirsten J.
    Lovely place to stay, stocked with tons of amenities, if you can afford them. If I recall correctly, a candy bar taken from your room ran just under $3... It's usually a good deal if you're staying in one room with a lot of people, and the living rooms are nice and cozy, with big tvs. Be sure to check out the view across the water - it's really pretty at night.

    08/07/05 | Link | Rating: 4.0
    2. Michelle L.
    Not a bad place to stay while visiting Boston.  They have shuttle service every hour to take you to various downtown areas, which is helpful.  When we checked in our room wasn't ready, so they gave us one night free and when we returned that night we had a bottle of wine and a cheese plate waiting for us!  HD TV wasn't too shabby either.  The elevator is kind of scary if you're afraid of heights, it's all glass and will make you sick if you look down while escalating to your floor.  Views from the room are great though.

    18/05/07 | Link | Rating: 3.0
    3. Rave M.
    A good Boston area hotel option for those who'd rather get a better per-night rate at the expense of being right in the thick of downtown. There's a complimentary shuttle to carry guests to varioud spots around town, and rooms with a city view are glorious.

    18/04/07 | Link | Rating: 3.0
    4. Khalid S.
    Called it home for the first week while working in Beantown. And thanks to priceline, it wasn't too expensive either. Loved my suite, and the whirlpool downstairs, although some eating establishments within walking distance could've made it better. But if you're a soldier and don't mind walking, Moody's Falafel Palace is not too far from here.

    04/01/08 | Link | Rating: 4.0
    5. Anon P.
    Pros: Very pretty inside, although a bit loud.

    Cons: Staff doesn't care if you live or die.  Shuttle is always full unless you book it 2 hours in advance.  I got to ride the shuttle once in 4 days, the rest of the time I had to hoof it to the red line station, a 15 minute walk.  You need $5 in quarters to do a load of laundry and neither the front desk nor the restaurant bothers stocking any change - that is pure idiocy.  Who carries around that many quarters?  They tried to push a smoking room on me because I used Priceline.  Internet is $10/day, but at least its free in the lobby.  Elevator buttons are not linked, so only one bank of elevators responds to a button.  You wonder if anyone with a brain is in control at Doubletree.

    04/07/08 | Link | Rating: 2.0
    6. Lindsay C.
    Horrible front desk personnel. Didn't answer the phone, gave us attitude, ignored us when we walked up to the desk on at least 3 occasions. The hotel itself is fine and pretty clean. Decor could use some interior design expertise. Just couldn't get over the rude staff! Shame on them. And I'm a HHILTON gold member. I expected much more.

    09/08/11 | Link | Rating: 1.0
    7. diana n.
    This place is Beautiful, the food is excellent. The company I work for has had their Christmas party here many times. I have stayed over night in this hotel and I must say they have great beds. I also like that the atmosphere is like being outside when you are out of the hotel room, the long hallways are more like balconies, great view of the inside of the hotel. The prices are good too, not to far from Fenway Park. The Charles River views are Priceless.

    09/07/09 | Link | Rating: 5.0
    8. Mike A.
    The staff was very unfriendly and not willing to accomadate my requests.  They could care less about the several complaints made on the smell of my room.  Almost had to leave at 1AM, because I could not take the smell.  Understand it was a smoking room as they had no other non-smoking rooms available and they tried to clear the smell with two machines and nothing helped.....Left a bad impression and will never stay here again!  The last person I spoke with at 12:30AM was rude and hung up the phone on me.....

    21/08/08 | Link | Rating: 1.0
    9. Doris K.
    It's a great place to stay whenever in Boston and of course expensive. I think that my guests stayed her for just a little over $300 a night. If you need to save money and don't mind sharing a room with your friends the rooms can fit two couples comfortably. I really love the the hotel had an atrium feel although they probably could have filled up the open space and made more money. The view of the Charles is very pretty.

    We spent most of our time in the hotel lounge, and it was great. We spent the entire afternoon well into the evening playing cards - gin/rummy and UNO. The servers were also very polite and did not mind us doing so which I give two thumbs up. I felt that their drinks were reasonable (glass of Riesling ~ $8) and their clam chowder was soo good! We also had a cobb salad, basket of fries (huge - make sure you have at least 5 people when eating this or people that really really love fries) and more drinks.

    15/10/07 | Link | Rating: 5.0
    10. Justine N.
    If you ever find yourself heading to Allston or Brighton, MA on business or for pleasure (though I don't imagine that either city attracts a lot of vacationers) , the Double Tree is a decent place to stay.

    PROS:

    + Short cab ride from Logan Airport and is conveniently located right off the Mass Turnpike.

    + Spacious rooms with reasonable rates

    + Free shuttle to Harvard Square

    + You get a warm, fresh-based chocolate chip cookie when you check in

    CONS:

    + Other than the ones in the hotel, you have very limited options for restaurants and bars within walking-distance

    + The hotel isn't  located near any T stops

    13/08/08 | Link | Rating: 3.0
    11. Fran S.
    Hated it. It wasn't near anything and no one told us there were shuttles. We had to take a cab to everywhere. Rooms were fine but do not stay there if you want a Boston or Cambridge experience

    27/06/12 | Link | Rating: 2.0
    12. Michele T.
    Nice and clean big room and free shuttle to and from several nice spots downtown

    09/07/11 | Link | Rating: 4.0
    13. Alan M.
    Stayed here for 4 nights over two separate trips to Boston in July 2012 with my family (wife, 2 teenagers). This is really a terrific hotel. Room was large and comfortable, with a nice view. Restaurant and lounge were great for local eating, although we also walked into Harvard Square a couple nights. Within walking distance of car rental (Enterprise) and the hotel offers very frequent shuttles to different areas around Boston, which we used a lot as well. Front-desk people were nice, hotel had a free PC with printer, free (albeit slow) wifi. It was just a wonderful place to stay all around. I absolutely would not hesitate to stay here again. My one complaint, and it's a small one, is that breakfast in the hotel is expensive (basically $20 a person, whether eating the buffet or ordering off the menu). Even with that, it's a wonderful place to stay for a family visiting Boston.

    12/07/12 | Link | Rating: 5.0
    14. Mitch Kim D.
    I flew into Boston late thursday night and cabbed over to this hotel.  If i was in town longer would have really liked to try out the shuttle service.  I can only comment on the room  because that is all i really had a chance to enjoy.  Check-in was prompt and i got my cookie.  Room was very big and roomy and overlooked the Charles river.  There was some wear and tear in the carpet but nothing major.  The bathroom was also nice and the water pressure was great.  the only downside is that when doors are left to slam shut it does shake the room.  People please do not let your door slam shut.  you are not at home.

    08/11/10 | Link | Rating: 3.0
    15. Craig L.
    Here's what you need to know:

    1. Rooms are nice. New furniture, nice decor, flat screen tv's and very clean.

    2. It is affordable, especially compared to your other options in the Boston area. Other hotels in this price point are either way the hell outside of the city or old and crappy.

    3. It's in Allston, not Boston. It's only a three mile difference, but it's a whole different world. If you're coming to see the sights, staying here will require a good deal of taxi riding and walking to the T just to get where you want to go. And yeah, it's $25 to park, but welcome to Boston. It'll cost you $20 AN HOUR to park anywhere else in the city, so you're kind of screwed no matter what you do.

    Overall, I think it's a nice hotel, a good deal and if you know where you're staying and know what to expect, it's one of the best spots in Boston.

    06/03/09 | Link | Rating: 4.0
    16. reese w.
    I will never stay here if I have to pay for it. Good thing the mister's company paid for it. SUCKERS...

    So you have to pay for in-room wifi AND... AND... AND they charge you PER computer. Is that the lamest thing EVAR? I sure think so. Way to screw your customers over, Hilton. I hate it when hotels make you pay for wifi and then offer it for free in the lobby. What the hell is up with that? Way to be el cheapo bastardos.

    The room was nice and the bed was super comfy, but damn our tv was really small. I don't even watch tv, but that annoyed me. I had read online about how awesome the rooms were, with awesome tvs, and then we get this crappy 20" tv that's not even a flat-panel. Uh yeah... flashback from the 80s, yo!!

    Oh, and since it's in the middle of nowhere, if you have someone come to visit you, they have to either walk from the T or park there and pay the totally ridiculous fees they charge. Yeah, that's pretty lame. I guess you could park across the river and walk over. I guess. Oh yeah, it's right next to the river, which is pretty nice.

    One last random thing... you can't open any of the windows in the hotel. I guess fresh air is bad for you (which it might be). Yeah, that's weird.

    23/09/08 | Link | Rating: 3.0
    17. Isabel Y.
    Close to things, but $25 for self-parking?! I guess it's Boston on the Charles...but still...maybe I am just used to the South! And...no chocolate chip cookies! I thought that's why people stayed at Doubletrees...

    The room was fine. The lights are all funky, wall switches turn off random appliance plugs around the room. We had a flat screen TV which was nice. Overall a good stay and I think the rate was $99 for a Friday and Saturday night.

    Overall it was fine! For the price, I'd stay again.

    06/03/09 | Link | Rating: 3.0
    18. Santa C.
    Not bad - expensive (like everything in Boston). I would have given 4 stars had it not been for the following:

    Booked King Suite - Got a King Suite but handicapped room. No problem - me, my wife and two kids can go with no tub - no problem. Until the shower head broke and water sprayed everywhere. I fixed the valve - all was well.

    Went to sleep - kept hearing a clicking noise. Discovered phone by bed was defective and clicked. Unplugged phone, all was well. I later discovered the phone in the living area was only responding to dial and no touch tone. Unfortunately the rest of the hotel was touch tone (for those of you who do not know what a dial tone is or remember dial service, just about no one on the planet uses dial service any longer and this phone did not even have a switch to go between the two modes) So basically no phones in the room were useful.

    Came back to room on second day. The maid was nice enough to leave one towel for four people!. No problem, I raided the 5th floor pantry and used about eight towels and blankets.

    Unlike the other posts on this hotel, we found the people to be very pleasant and willing to help. When I complained about the room issues, the front desk clerk took two days parking off the bill.

    The restaurant breakfast was just OK - $89.00 for eggs and cereal. My first clue should have been that we were one of two tables occupied. No problem - we'll go for a walk and get something on the way. No wait, this hotel is near nothing more than the entrance to the Mass Pike. Hosed again!

    The shuttle service was very good and kept every promise made to pick us up in and around Boston. I will spend the extra bucks next time and stay in Boston rather than just outside.

    03/08/10 | Link | Rating: 3.0
    19. Brenda W.
    I love these rooms.  Sitting area in front, bedroom in back, bath in the middle.   Perfect for hanging out with friends and not having to sit on bed.  Not a great location to walk from.   Drive into the city is easy.  Breakfast is not free and there are not many other options within walking distance   Parking is also not free but to be expected so close to the city.   I was attending a concert at the hotel so I was not planning on leaving the hotel until check out.

    25/03/12 | Link | Rating: 4.0
    20. Jenn D.
    Had a wonderful stay at the Doubletree at Soldiers Field Rd.

    We had a beautiful view of the river, a very clean suite, and quiet nights. Modern and stylish decor and good coffee and toiletries.

    Everyone we encountered was very helpful and made us feel welcome from check in to housekeeping.

    Improvements could be made (wish list!) - better pillows....we had like 6 of them, but they were kind of dead and gone. Wifi access for free *somewhere* in the hotel, and I don't mean internet access on the hotel computers in the business center that was smaller than my tiny kitchen. I still can't bring myself to pay $10 a day for wifi just to look up directions and tourist info.

    05/07/10 | Link | Rating: 4.0
    21. Cynthia P.
    I'm just catching up on my feedback for different experiences.  I stayed here last August with a friend while my daughter was scheduled for surgery at the Childrens Hospital.  When the nice people at the front desk found out Kayla needed an early wake-up to go to the hospital, they had a gift basket sent up to our room within a half-hour of our check in.  They included cookies, juices, pretzels; anything a kid would want.  The next day they wished us good luck at 7 a.m. when we left, and when I came back that night at 11 p.m., they asked if her surgery went well and when could she check out.  For that alone, these people are the best in employees I've seen in a long time.

    The rooms were nice and clean, the staff was extraordinary and they had a starbucks in the lobby (Heaven!)

    24/06/12 | Link | Rating: 4.0
    22. Erica M.
    This review is for the COOKIES and general ambiance.  Yes, that's right, the cookies.  As I was leaving Boston to meet my parents in CT, my mom calls me (at 7:30 in the morning) and asks me to stop at the Double tree in Boston to pick up her favorite cookies.  Say what?  Apparently cookies are given out at check in, and you can purchase more.  
    I pull up, park at the check in (otherwise I would pay in the garage) and run inside.  The front desk points me upstairs to the restaurant, and yes, they have warm cookies that just came out of the oven and and can give me a dozen.  It was $20 bucks for 12 cookies - not bad considering my mom has been thinking about them since she stayed there two years ago.  I opt to have them in a take out container, instead of paying for a tin.  They looked good (some type of nuts and choc chips) and smelled good, and my mom was thrilled.  I can't tell what makes them so special, but no one seemed surprised that I wanted to buy cookies at 7:30 in the morning.  Everyone  I saw in my dash for cookies was super nice.  They look like they just did some renovations too.

    05/07/13 | Link | Rating: 4.0
    23. JEWELe M.
    Great service & convenient shuttle schedules.

    My favorite part of staying here was the Chocolate Chip Cookies....warm + fresh upon arrival!  You can even ask for extras when you come back to your hotel after touring the city!  No extra charge! :)

    13/06/11 | Link | Rating: 5.0
    24. Stacey P.
    The only reasons they are getting 4 stars instead of 5 is because the Internet service was intermittent and I would like to think maybe the construction had something to do with it, and I did not get my cookie.  Even with the construction, it was one of the cleanest Doubletree hotels in a long time.

    04/08/13 | Link | Rating: 4.0
    25. John C.
    Very nice hotel. Always stay here when we go to Sculler's Jazz Club. Hotel staff is friendly. Food is good but $$$$. Last trip we "upgraded" to the room with a balcony. Very disappointing, view was limited and no outdoor furniture. Next time we will stick with suites that are very nice.

    05/09/11 | Link | Rating: 4.0
    26. Jamison U.
    Clean enough rooms, slow service, lousy Internet, and terrible coffee

    17/08/12 | Link | Rating: 2.0
    27. Ryan C.
    This is a good property. I have had multiple stays here over the past few years and I would continue to stay here.  The staff is friendly and the location is convenient for many businesses.  The rooms are mostly set up as suites and rather large.

    I would recommend this to anyone if the price is right and you need to stay in the area.

    18/09/11 | Link | Rating: 4.0
    28. S S.
    You can get better hotels nearby for the same price that are easier to get to, don't require crossing multiple lanes of heavy traffic, and that have staff that will help you instead of being surprised you are talking to them.

    20/08/13 | Link | Rating: 2.0
    29. Christine K.
    This hotel was a good value for the price.  Since they charge you $35 to park your car on their property for the night, try to take advantage of the pre-paid, online rate, which is what we did.

    My hubby and I really liked the suite concept.  There are flat screen televisions in the bedroom and suite areas, and it's nice to have someplace to sit other than a bed.  We even played cards for a bit after we got back to the hotel.

    Some pros: Right off the highway, hourly shuttle service, nice view of the Charles River.

    Cons: no free wi-fi, the room was not spotless (the previous guest's snacks were spilled on the floor by the bed.  Blech!), the T is not too close.

    The restaurant for breakfast was not great; It will get its own separate review.

    The warm chocolate chip cookie at check in was a nice touch.

    25/11/11 | Link | Rating: 2.0
    30. Adrienne T.
    BEEEEAUTIFUL space, actually gorgeous. Room was incredibly spacious, and the view had the gf taking pictures.  This is the kind of spot that makes you WANT to be inside at the hotel a little longer verusus out and about.

    Flat screen tv's, a separate living room area, microwave, fridge, wonderfully comfortable bed, etc.

    Reasonable, not cheap, but reasonable rates.

    The loss of a star is because of the overpriced parking (but that's to be expected in Boston), and because we didn't try their food yet. If we try the food, and it's good, I'll give the holdout star and fuggetabout the parking.

    21/09/09 | Link | Rating: 4.0
    31. Stephanie L.
    When I was moving to Harvard for two months, my Dad said we would stay in this hotel because it was cheaper than the Sheraton across from Harvard Yard. I was so sad. Now I'm so happy we did.

    Note: You will need a car to get from here to the rest of cambridge/boston because the red line doesn't go out this far.

    It's right across from the Charles. Pretty big building actually for it's location. And double glass elevators. Maybe this all sounds too plain for you? It's not.

    I may sound like an asshole, but in California, Doubletree isn't exactly known as a nice bougie hotel. This one definetly changed my mind about the brand.

    Customer service was impeccable. When my dad asked the Concierge about places to eat breakfast in Cambridge/Harvard Square for a price point, he pointed us to my now favorite restaurant in Harvard Sqaure (Crema Cafe).

    The internet was free when I went and the computers were located in a secluded area (which was nice for me because i was yelping restaurants in Boston for fathers day).

    Our room was very spacious. There were two twin beds and a separate living room, I was overall very happy with this entire experience. If you have a car and are staying in cambridge, be sure to stay here!

    02/07/11 | Link | Rating: 4.0
    32. Kevin C.
    Absolutely terrible they gave us a room with someone who hasn't left yet went to the restaurant no one greeted us nor noticed us until we made our self's known and was made to put our own tables together and even then couldn't bring us enough menus. And she is so inattentive to our table this hotel is grossly understaffed. Drinks are terrible. Nothing was taken care of due to incident with room just moved to a higher floor.

    19/02/13 | Link | Rating: 2.0
    33. Mike F.
    I stayed here in July 2011.  It was a very clean and comfortable hotel.  The room was large and had every amenity for which I could ask.  The breakfast at the hotel was excellent, but overpriced.  Hotel staff was courteous and catered to my every need.  I would definitely stay here again!

    08/12/11 | Link | Rating: 4.0
    34. Andy M.
    Other than the overpriced restaurant, I really don't have anything bad to say about the Doubletree.
    The room was spacious and clean. We had a suite, so there was a little room in the front and a large bedroom in the back. Both were furnished with flat screen TV's. There was a fully equipped work out room on the third floor to help me work off all of that wonderful Boston food and they gave you a hot cookie when you checked in. Who could ask for more.
    The only bad things about the hotel is the restaurant was mediocre and overpriced and it's not exactly in the best of locations. You are about a 15 minute cab ride from downtown Boston and a 15 minute walk to Harvard Square in Cambridge.
    If we are ever in need of a hotel in Boston again and we can get a decent rate, I would definitely consider staying here again.

    13/10/09 | Link | Rating: 4.0
    35. Carolynne M.
    Pros:
    -Warm cookie at check in? Oh hellz yeah!
    -A room?  No, a suite! Complete with amazing view of the Charles, 2 flat screen TV's, fridge and microwave.  Nice.
    -Very, very comfy bed.  To the point where I physically had to make myself get up in the morning and I normally and up and about by 6:30am everyday.
    -Quiet and peaceful. No running, shrieking children or stumbling drunks out in the hall

    Cons:
    -kind of in an out of the way area. especially if you dont have a car. Nearest T stop is about a 15 minute walk away.  Which wasnt a problem for us, but might be for some.
    -Free shuttle must be booked in advance and doesnt go to the airport.  That kinda sucks!
    -there is a charge for WiFi.  Not that we needed it but it is still stupid.
    -the lobby and the breakfast room might be the single most hideous decorating scheme for a hotel....ever.  Seriously.  Bright orange, chocolate brown, and sage green? Giant cut velvet fabrics in ghastly florally patterns?  Um... excuse me while I go hurl.  At least the rooms were toned down and of a more soothing palatte.  
    -breakfast was INSANELY expensive for what you got (a $18 omelette...are you serious?) Normally we never eat in the hotel but we were short on time.  And this is what the end result is.  *sigh*

    All in all, a good place at a good price (got a pretty sweet deal on Priceline).  If you cant spend $300 a night somewhere else, this Doubletree is a good place to save some money while spending time in Boston.

    09/10/09 | Link | Rating: 4.0
    36. Natalie R.
    The boyfriend and I stayed here while visiting friends in the Cambridge/Sommerville area.  It was the cheapest hotel that was closest to those areas AND wasn't a total shitbox.

    I'm usually not interested in staying at corporate hotels, but as far as they go this one was great.  It's set up to cater to business travelers and the occasional family visiting people at the universities.
    Our room was a corner suite.  I really liked the lay out, furnishings and bed.  The toiletries were high quality and didn't wreck my skin.   The bathroom did not have a fan and the heater was very loud.  The windows were not double pained so the room temperature fell quickly.  The door to the room was not well ...installed?....hung? I'm not sure what the issue was, but it was NOT flush with the door, letting noise from the hall in and heat out.

    Room service and the many restaurants in the hotel were incredibly expensive and as such, we did not eat at the hotel during our stay.  We went over to the trader Joes across the river for cheaper snacks. We had intended to use the pool, but we had a bit too much partying to do.

    The staff was helpful, prompt and attentive.  The shuttle was a major plus. It even has a schedule!  They were able to take us to the sliver line so we could hop the T back to the airport.

    I don't know when I will need to stay here again, but if the price was right i would definitely  consider it again.

    09/01/12 | Link | Rating: 4.0
    37. Kelly O.
    Ok, let's keep this simple.

    Pros:
    1. HUGE PRO: They take dogs without a pet deposit (just check with the hotel, but they told me up to 120lbs -- didn't seem to be breed restrictions either.... I brought my pit mix).
    2. Neutrogena toiletries (also some Poland Spring water and popcorn, fridge and micro in room without asking... stuff I like)
    3. Comfy beds, nice linens, extra pillows and blankets, no crappy bedspread (very clean room)
    4. Beautiful view of the river from the room I was in
    5. Free cookie at check in
    6. Friendly staff

    Cons:
    1. HUGE CON: No free internet! What the hell? I've stayed in sh*tbox motels with free wifi. Then, when I did try to pay for it, it didn't work. I had to call my fam to get directions somewhere.
    2. Kind of not near anything but you can walk places if you're so inclined.
    3. Parking is $35 but, then again, this is Boston and that's pretty normal. It does factor into the cost of the room, though.

    26/12/10 | Link | Rating: 4.0
    38. Geoff W.
    It was reasonably priced and the staff was very nice.  The internet connection was not very good and expensive.  The lobby is currently being renovated.  The free shuttles to various city locations was a nice amenity.  Great view of the river with the crew teams going by and of the city.

    03/07/13 | Link | Rating: 3.0
    39. Matt A.
    I had no problems here! The staff were great, the lobby is excellent with recent renovations (which to date are still going on), the free shuttle is very handy and the drivers a very friendly and helpful, rooms were large and comfortable and the best part was...the cookies! The staff were nice enough to give us cookies for my friends birthday too. The reasons why it only gets 4 stars is because it is somewhat pricey and the location is bad if you want to walk around the city.

    06/08/13 | Link | Rating: 4.0
    40. n b.
    Beautiful hotel. Clean. Pleasant front desk. Central location for driving. (Parking in the lot will cost you $30) You can not walk from this hotel to any stores or restaurants. Easy check-in. Nice size gym. It does not have continental breakfast. Does have an overpriced restaurant and pantry. Hotel has it's own jazz club, highly rated in Boston. Also, they offer a shuttle service to and from Harvard Square, Back Bay Station and the aquarium.

    31/01/14 | Link | Rating: 4.0
    41. Rob K.
    Although this Doubletree is not in the center of Boston, you can't go wrong with this hotel.

    They offer a shuttle service to everywhere (Copley Square, Boston Common, Aquarium, Harvard Square, etc). Around 11 p.m. I caught a shuttle to Harvard Square for free and my cab back cost less than 10 bucks.

    The room here was bigger than at least five of the Boston hotels I have stayed at. The suite had two separate rooms with two TVs, plus a fridge and microwave.

    The Doubletree is right off the MASS PIKE, which means you can save yourself from chaotic traffic when arriving and leaving. If you become a frantic driver in big cities then I recommend this hotel. Apparently there is a famous Jazz bar inside, so you really don't need to travel far for entertainment. Parking is $40 bucks, get used to it.  I highly recommend this DT.

    24/03/12 | Link | Rating: 4.0
    42. Bob B.
    Would definitely recommend doubletree as a chain but not this one. First impression was the $35 to park. $35 on top of your ridiculously priced room. Yes I said room, it's not a suite. Shrinking the bathroom and moving it to the middle of an average sized hotel room does not make a suite. Front desk took forever to find our reservation and when they did we were told they over booked and there were no more king sized rooms and we would have to take two single beds. Yes me and and my girlfriend want to spend our vacation in separate beds. Not to mention I'm 6'6" and barely fit in a king. So they say they can push the beds together and put a mattress topper on the beds which makes it a king. That took engineering and housekeeping 30 minutes to accomplish. For our trouble we were offered free breakfast. So after all of this I finally get my doubletree cookie. I know the doubletree standard is to greet the guest with a cookie not make them jump through hoops for 30 minutes and then offer one. Well the cookie wasn't worth the wait, over baked and inedible, see picture. So we get to our room finally and find out we have the view of the industrial park and not the river and we find out the bed is horrible. After our lousy nights sleep we head down for our "free" breakfast and find out it's for a continental breakfast and we ended paying an extra $12 to get the buffet. Buffet was dry, everything on it, dry. How does a $200 hotel not come with breakfast, free parking or both? Skip this rip off, way too many good hotels in the area.

    21/03/14 | Link | Rating: 1.0
    43. Zach P.
    I visited with family a few weeks ago, during an unfortunate heatwave. I checked in separately from my family and as I strolled up to the room I was not a fan of how there was a huge glass window that exposed my room to the atrium and any onlookers. Of course there was curtains, but I just thought It was weird. The hotel is far from everything and although there was a free shuttle that the provided by hotel It lacked a working air conditioner and as a result, I started requesting a car through Uber Boston to transport my family and I around.  I Also ate at the hotel several times at the hotel and didn't think the food was anything special. . I would have rather stayed downtown, but I didn't choose the hotel. If you stay here you'll being paying more for transportation (unless you use the shuttle) or you could just pay a little more to stay downtown and have everything right outside your hotel.

    11/08/13 | Link | Rating: 3.0
    44. Lori S.
    the WORST hotel experience EVER and I travel over 15 days a month regularly!  Thanks to a flight delay, I arrive after 1 AM and was told they have an oversold situation and gave away my room.  As a Gold Hilton Member with almost Diamond status I was not happy.  Then I was told they made a reservation for me at a nice hotel, which I spent a total of 5 hours in!  Who cares if the other hotel is nice.  it's not what I booked.  They called a cab to drive me to the other hotel and it took almost 10 minutes to get the cab the correct address.  The next night, I stayed here and the room they put me in was pounding with music from another room and continued to pound for hours, with constant complaints to the front desk. And even better -- when I checked into the hotel that night, the lady working the front desk told me "thank you for being a Gold Hilton Member.  We value your loyalty" at which I responded -- "clearly you don't, so please quit lying!!"

    31/07/14 | Link | Rating: 1.0
    45. Jenn T.
    Really affordable and awesome views of the river!

    Stayed the weekend here while visiting some friends, the location was great, and just a cab ride away from all the places I wanted to visit. The staff was super friendly... check-out wasn't till noon... They also had a hot tub and pool which I took FULL advantage of!

    Some cons: no giftshop, no free wi-fi.

    18/03/12 | Link | Rating: 4.0
    46. k s.
    With free shuttles to Harvard, the North End (aquarium), and Copley Square this is a great place to take the family for touring the city.  The rooms are nice, it has a pool, and grocery stores are just across the bridge.

    16/03/14 | Link | Rating: 4.0
    47. Jackie S.
    I stayed here for three nights, and had a wonderful stay in the suite, room 504.

    Likes:
    1) Excellent customer service at the front lobby - I was greeted with warm smiles and with two warm chocolate chip cookies. Yum! In addition, I had a choice between a suite or a balcony. I chose the suite so I could have an extra computer table.
    2) Crabtree & Evelyn toiletries - Best toiletries ever!! The soap made my skin really soft.
    3) Amenities - Mini fridge, microwave, coffee pot, TV in both the bedroom and suite.
    4) Comfy king size bed with lots of pillows.
    5) Complimentary shuttle to Copley Square, Boston Common, New England Aquarium, and Harvard Square. You just need to make a reservation for drop off/pick up.
    6) If needed, there tends to be a couple taxis waiting in the front of the hotel. This was especially useful since my co-worker and I took taxis to our training sessions every day.
    7) Nice view of the Charles river, even though the river was frozen.

    Dislikes:
    1) The hotel is not close to any restaurants within walking distance, so you could either eat at the hotel restaurant or take the complimentary shuttle.
    2) Parking in the garage was over $30 per night. I didn't rent a car, but I can see why this would be a downer.
    3) Internet cost $9.95 per every 24 hours. I wish you could purchase Internet for a number of hours since I wouldn't be online for 24 hours. In the lobby, you can get free Internet.
    4) The hotel is not along the T-line, so the taxi ride from the airport came out to be $40. It was really expensive for a 7 mile ride.

    14/02/11 | Link | Rating: 4.0
    48. Danny A.
    Stayed here with my wife for business trip and no comped breakfast even after house keeping  walked in on  my wife at 9am. It's a nice place but the buffet is not worth the $40. The room and the view of the canal is very nice lots of runners and rowers out side. But the AC unit or heater unit was loud and kept me up all night not fond of this place. Beds were nice but the sheets are very scratchy and not comfortable.

    16/11/13 | Link | Rating: 2.0
    49. Eric F.
    My friend's wedding reception here was a blast!  The event was held in Sculler's and it was a great time chatting it up with faces both old and new while sampling the circulating hors d'oeuvres that included bacon wrapped scallops, beef skewers, lox with cream cheese and coconut shrimp - all very tasty.  The open bar was solid and I was glad to see that the bartenders were able to put together martinis and manhattans despite lacking the barware.

    As for dinner, I was impressed with my filet mignon - cooked medium yet still tender and flavorful.  The two iterations of wedding cakes were very good too.  Apparently, the bride's maid of honor (who's quite the foodie and expert baker) taste tested everything...no wonder it was all good ;)

    Now according to the bride, there were a handful of hiccups behind the scenes (hence no 5 stars).  It was all unbeknownst to me throughout the reception though and as far as I'm concerned, everything went smoothly and fun times were had all around.

    21/05/12 | Link | Rating: 4.0
    50. Lan S.
    We have stayed at the Doubletree Suites on Soldiers Field a number of times and again had a very good stay, for four days at the end of October 2012. As Diamond members, we were upgraded to a two-level suite on the 16th floor, which had an amazing view of the Charles and parts of Cambridge and Boston.

    The king bed in the loft part of the suite was very comfortable, and I loved the television built into the main bathroom mirror.  Now that's cool!

    Our stay happened to coincide with Hurricane Sandy, and we had no problems. In fact, we spent part of the day that Sandy struck in comfort in our suite, playing bridge and watching the rain come down (and sometimes up).

    Further on the plus side, the shuttles to Harvard Square and elsewhere are convenient. Breakfast (the continental buffet, usually around $16, is comped for Gold and Diamond members) was very good.  Speedy internet also is available (free for some HH members).

    I do think the parking charge of $35 a day is a little steep -- that adds up to $1050 for a month.  I understand that parking in Boston is expensive, but this hotel isn't in Cambridge or downtown Boston -- it's literally at the end of the Mass Pike.

    With the various hotel taxes and parking, we paid around $300 a day.  Again, that's not terrible given the high hotel prices in Boston, but it's hardly a bargain.

    30/10/12 | Link | Rating: 4.0
    51. Jill S.
    The hotel was very clean, the furniture modern and the staff friendly. The shuttle service around town was wonderful. We were able to get everywhere we needed using the free shuttle. The cookies were warm as promised. The only down side was the cost of parking. If you are paying to rent a room at a hotel with a parking garage you should be able to have a space for no additional charge.

    07/01/14 | Link | Rating: 4.0
    52. Danielle W.
    I was lucky enough to stay at the Doubletree Guest Suites in Boston a couple of years back for my friends bachelorette party.  There were about 15 of us and we rented 3 rooms in total.

    Upon entering the hotel, I was highly impressed with the friendliness of the staff as well as the cleanliness of the main entrance.  It was impeccable and welcoming.  Our suites were top of the line - the beds were uber comfortable and they were fully furnished with high quality furniture; entertainment center, a dining table with a few chairs, a couch and several chairs.  There were two rooms in each suite; the first room being a lounge area with a couch and chairs, refrigerator and microwave.  The second room being the bedroom area with two queen size beds dressed in plush linens and a beautiful flat screen TV for our viewing pleasure.  

    There is also a 24 hour shuttle service that will take you anywhere in the Boston area.  The only downside to this hotel is that you have to pay $40 to park your car, and this fee is not included in the cost for the room itself.

    Apparently there is a hot tub and pool in the building as well, although I myself did not utilize either of these luxuries.

    Although we didn't spend a ton of time at the hotel itself, the time we did spend there was great!  It felt like an upscale apartment.

    07/02/13 | Link | Rating: 4.0
    53. Justice J.
    I love this hotel! They were doing renovations the last time I stayed here but overall, my experience is always pleasant.  The view of the river is awesome! The COOKIES ARE THE BEST!!! They are to die for! lol
    The people at the front desk are very welcoming and helpful.  The rooms are clean and comfy.  The food is also good!

    28/08/13 | Link | Rating: 5.0
    54. Sam F.
    Don't know why I am sharing cause this little gem will now get booked up.

    Great staff and rooms. Lobby is in process of being remodeled.

    Really want the secret??? Get dinner at the upstairs bar - Fusion. Great food and amazing bar tenders! Unbelievable for a hotel bar.

    31/07/13 | Link | Rating: 4.0
    55. Tristan S.
    I don't usually write rant reviews. I also don't usually write 1-star reviews. This one is going to be both.

    We stayed at this hotel for one night after flying in to Boston before driving home to northeast Massachusetts. All we were looking for was a bed to sleep in.

    We arrived around midnight and checked-in quickly. As we were settling in to our room, we noticed loud noises coming from another room nearby. I remarked to my fiance that "it almost sounds like hammering ... and a power drill." I found this quite odd because I felt certain that no hotel would do construction during the night near occupied rooms. But the sounds continued, so eventually I called the front desk and asked if there was construction going on. Keep in mind that it is after midnight.

    The response that I expected to hear was:

    "Absolutely not sir, that would be ridiculous. It must be something else. I'll have someone come up to investigate."

    What I actually heard was:

    "There is construction happening in the kitchen."

    I think I contained my shock and horror quite well. I asked the lady if she knew whether the construction was going to go all night. She said "probably" not, but she couldn't "guarantee" anything.

    WHAT!!?? You are doing construction in the middle of the night, and a guest has just complained about it, and you can't "guarantee" that it won't go ALL NIGHT??? ARE YOU CRAZY!?

    ... is what I wanted to say. Instead I asked if she could have them stop working and do it later. She said she would ask the security guard to ask them. Sure enough, the construction sounds soon stopped.

    As I lay in bed trying to get to sleep, it occurred to me that my choice of the word "later" might be problematic. I of course meant "later" as in "during the daytime", but a person who hadn't seen a problem with midnight construction in the first place might interpret it to mean "even deeper into the night".

    You can probably see where this is headed.

    At 4 AM I was awoken by the sound of hammering, though it was not nearly as loud as before. It sounded like the kind of hammering that one might do when they were trying carefully to avoid waking someone.

    I called the front desk again and spoke to a different person and very succinctly asked him to have the construction team stop and resume during the daytime. He grasped the problem very quickly, and the sounds stopped immediately. Thankfully, what little sleep I got thereafter was not further disturbed.

    In the end, I probably got one or two hours less sleep than I could have. It's ironic that the one thing that we came to this hotel for--the one thing that EVERY hotel should strive for--was the one thing that they failed spectacularly to provide. On the plus side, we got a delicious cookie when we checked in.

    Even though the hotel did stop the construction when I asked, I've decided that our stay does not merit even a 2-star review because:

    (1) In the first place, the hotel made the fatal and absurd decision to do construction during the night and place us in a nearby room. I can understand that they probably would have a lot of difficulty doing construction in the kitchen during the day when it is in use, but putting guests in rooms near night-time construction is inexcusable. If they really had to do that construction during the night, they should have left the nearby rooms vacant or installed sound-proofing or something.

    (2) I had to ASK the front desk to stop the construction.

    (3) I had to ask the front desk to stop the construction AGAIN.

    I used to think of DoubleTree as a good mid-price chain, but this experience has definitely changed that image for me. I won't be back to this location, nor perhaps to others.

    24/08/13 | Link | Rating: 1.0
    56. Frances W.
    Good news: staff is very courteous and helpful. the view of boston and river from our room was lovely.  the room was clean-

    Bad news:  location is lousy; you need a shuttle to get anywhere.  they get you coming and going re. $$$.  no free coffee in the morning; a coffee = $3.00.  no water in the room, even for purchase.    we arrived at 11 am and check in wasn't until 3 pm!  we had to store our stuff and take a shuttle into town to wait to return to check into our room. it was an unfortunate hassle for 2 weary travelers.

    i booked this hotel so that we could have privacy with 3 people sharing one room.  i thought it was a good price for the suite but the ensuing charges at the hotel and the cost of taxis, etc, made it as expensive as it would have been to stay in a better hotel in 2 separate rooms. lesson learned!

    11/08/14 | Link | Rating: 2.0
    57. S A.
    Review of just the Rooftop dining+Front desk concierge:
    We (family of 4 adults) went to visit a friend staying at this Hotel. Unlike the other Hilton hotels I'd been to (in NA, Canada and Asia), this was probably the first time, I was greeted by someone who seemed genuinely interested in listening to what I was asking (normal stuff: room related, parking, cafe etc) and giving me spot on information courteously. Unfortunately, I couldn't get this gentleman's name so I can only describe him as tall, thin, somewhat European looking (or maybe it was just the accent/demeanor). Applaud all his actions and help.

    It was evening and the weather had been terrific so far so on his recommendation, we went upto the Rooftop dining place (It's not a restaurant and it's not a cafe. They serve mostly alcohol+salads+a couple sandwiches).

    The view was of course fantastic and the two servers there went above and beyond to make us feel at east and welcome (again, didn't get the names of both but one gentleman was called David).  We felt like getting coffee and one of the gentlemen, went back into the hotel and got a large mug of hot coffee and a pitcher of cream (yeah, we are huuuge on creamy coffee!). They of course offered and took many pictures of the crazy view+us.
    The food was also simple and tasty (salads + sandwich)

    I can't imagine both these experiences were flukes so I'm assuming this particular Hilton was either lucky to get great employees.

    Appreciate the visit I had and will definitely swing by again. I haven't been to the Top of the Hub but the last I read the bad reviews of that place, I think this experience was so, so, so much better!

    25/07/14 | Link | Rating: 5.0
    58. Giovanna A.
    Just along the Charles River, the hotel is a bit far from the main areas of Boston. It is relatively close to Boston University, so it's good for family members that go to visit. The hotel is kept clean. The room was pretty standard and kind of small. We were right by the elevator, so we heard the bell ring all night. Also, the rooms have pretty thin walls, so it's possible to hear your neighbor's conversation pretty easily. Our air conditioner kept going off, so we kept having to turn it back on in the middle of the night. Parking is $35 a night. There is a Jazz club located inside and MAC computers to assist you in the lobby. The mini store downstairs is overpriced, but the staff was friendly.

    14/10/13 | Link | Rating: 3.0
    59. Em B.
    Really nice decor in the lobby area with a small pool and jacuzzi. The rooms are a decent size, I like how there is a living area and separate bedroom. I was looking for affordable hotels in the Boston area and this is the best deal for close access to the city. I'll definitely be booking here in the future.

    07/03/14 | Link | Rating: 3.0
    60. Regina F.
    Two decades ago, it was all the rage to build hotels with giant gaping holes down the center, effectively creating a square donut of rooms over looking a plush lobby. It was also en vogue to design rooms in sections (sitting area -- bathroom -- bedroom) lending a more home-away-from-home feel to guests.

    The DoubleTree in Cambridge achieves both of these quintessential early 90s vibes without feeling too anachronistic. Though some of the room trimmings (curtains, chairs and carpets) aren't exactly modern, they're pleasant and clean. The beds are as comfortable as any, the TVs all function, and the bathrooms appear to have been scrubbed by Mr. Clean Himself.

    Oh...and, of course, it doesn't hurt to book a suite over looking the Charles River, so you too can pretend you live in one of the priciest penthouses in America.

    ProTip: If you're one of the unlucky millions who suffers from a nut allergy, the DoubleTree is usually happy to provide a substitute complimentary bottle of water.

    06/01/14 | Link | Rating: 4.0
    61. Jeff M.
    I had a friend who wanted to do something special for his girlfriend on her birthday.  I hadn't stayed in a Boston hotel in over 10 years since last doing so for a company holiday party.  It's an interesting perspective to stay in your own city from a hotel room and see how the tourists do it.

    Practically everything was incredible about our Doubletree experience.  From the welcoming and thorough front desk staff to the cleanliness of the room, five stars all around for everyone involved.  There was a small wait to check in but the line moved quickly and we were greeted with a smile and a fresh cookie for all of us staying in the room.  

    16 floors up, overlooking a pretty and sunny atrium in the elevator (not for the faint of heart if you are heading high up, seriously).  We arrived at our door and were just blown away by how great the room ended up being.  Two floors of suite splendor with a extremely comfortable king sized bed upstairs, a TV *in* the mirror of the bathroom and amazing views of the Boston skyline greeted us prior to learning about the motorized 20 ft window shade to hide the sunlight in the morning.  At night, we acted like it was a curtain call on the city as we all said goodnight as it was coming down, I'm not sure when I'll get to experience that again but it'll live in my memory for quite awhile.  The sinks are lovely as well and few details were overlooked in the room.  Even the toiletries were top notch.  We had to get extra pillows late in the night and the delivery arrived with a smile.  Finally, two complimentary slices of cake arrived room service style and were super delicious, well done DT staff!  

    The only downsides were the speed of the wifi and parking fee.  Wifi was a slight hassle to get on through no fault of the hotel, I didn't see the code listed in the key booklet and had to call the front desk to see if they offered a password, thinking I was slick and not paying for it.  Although it didn't end up costing anything, the speeds were slower than what they should be.  In regards to our vehicle, they can gouge you on parking because there aren't any other options in the area. $35 to park when you aren't exactly in the city proper is a bit exorbatant., especially with no discount offered for guests.  Another very minor problem was a dead bird on the ledge of the room.  I'm sure it's difficult to grab since the window doesn't open but it was a bit gross.  

    Stay with confidence because you won't find much better unless you are a huge snob that NEEDS the Ritz-Carlton downtown.  Drop some extra cash and get a top floor suite if you can afford it, especially for a family or a group that needs more sleeping space.  You'll be near Fenway, Harvard and even downtown Boston with shuttle services available to certain locations.  Local very much approved!

    28/10/13 | Link | Rating: 5.0
    62. David R.
    We stayed here in late July. We arrived a bit after midnight thinking we didn't need to call because we were guaranteed a room. Imagine our surprise when we were told that our room had been given away. We told the check in person that we had been driving for 10 hours, and were very tired and needed a room. The check in person then said well I guess I could move some people around. That whole experience made us feel unwelcome, and that the hotel was forced to give us a room. The pull out I slept on was also uncomfortable. I am 5 foot 9, and it was difficult to keep my legs from going over. We are gold hilton honor members, and have stayed in much better hilton properties.

    24/12/14 | Link | Rating: 2.0
    63. S W.
    This hotel isn't really in Cambridge; it's in Allston. Harvard Square is a good 20 minute walk..I know, because I hung out with a friend who's local, and we walked there from the hotel.

    I'm not a fan of the design of this hotel, probably because I got stuck sleeping in the sofa bed, while my friend got the bedroom (I thought I had reserved a room with 2 beds..guess not).  The central part of the hotel is the lobby, and all the rooms are circled around it. There was some sort of teenybopper convention, I kid you not, going on the weekend we were there, and it was NOISY.  Even though we were on the 8th floor, I could still hear the noise.

    It's true-you do have a wonderful view of the city and the Charles river from this place. There's even a rooftop bar, where you can get a nice Sam Adams seasonal brew and watch people canoe down the river. That was quite peaceful and relaxing.

    There were a few annoyances-for example, our bathtub was clogged, and the maid didn't clean up our room the first couple of days..BUT, the concierge, EVAN, MORE than made up for all this.

    My friend and I realized, kind of at the last minute, that we had to rent a car, to get to a shoot in Attleboro.  Evan was kind enough to help us out by driving us in the shuttle, PERSONALLY, to the nearby Enterprise rental place, to pick up our car.

    If there was a Yelp listing for just Evan, I would give him FIVE STARS.

    Seriously, the Doubletree folks need to give that man a raise. He rocks.

    Other than that, I found the restaurant food to be a bit overpriced, but you kind of expect that in hotels. They even had a market with salads and sandwiches, that you could buy food from, 24 hours a day.

    The pool was smaller than I expected, but at least it's indoors, with a hot tub (that's actually larger than the pool).

    Just be aware that the shuttles don't run all that often, and if you want to take a cab to and from this place and the airport, it's gonna cost you about $35. Location, location, location.

    I probably wouldn't stay there again, just because I know a sweet little inn in Winthrop that's by the beach, for half the price, but all in all, this was a nice place for a reasonable price.0

    30/07/14 | Link | Rating: 4.0
    64. Ravena F.
    We were welcomed and thanked for our diamond membership, provided the obligatory cookies, a bonus upgrade and bag of snacks/water.  That feels good.

    The lobby is spacious, featuring the business center.  That feels clean and nice, but sort of like an airport.

    Our room on the 2nd to top floor had the most spectacular views of the Charles River and the city skyline.  That feels like luxury.

    Free breakfast vouchers.  That feels full.

    Nicely decorated hygienic rooms with fridge and microwave.  That feels clean.

    Kicking my feet up on the window ledge, looking over the Charles River, patting my belly full of breakfast . . . good, luxurious, and well sated.

    Four feel-good stars.  We'll be back.

    10/10/13 | Link | Rating: 4.0
    65. Shane Z.
    Not my favorite DoubleTree.  I was up on one of the higher rooms, pretty decent view.  The bed was in a loft, and it was pretty warm up there.  Had the big huge windows with the auto shade, push a button to make them go up and down.  Wish it had a balcony to step outside.  Room service was a joke, I called about 20 minutes before the cut off time and no one would answer, tried a few times and still no answer.  Called the front desk and they wouldn't get a hold of someone for me.  I was pretty disappointed.  Parking is pretty small, but I don't think they get a ton of people driving their own cars there, as the place had a lot of Taxis in and out.  Small bathrooms, seemed a little out dated on some aspects.

    14/08/14 | Link | Rating: 3.0
    66. Elyssa J.
    I stayed here while in town for a swim meet.  Having never been to boston, the staff was very nice and helpful with questions on how to navigate the city or where to eat.

    The cookies were pretty cool too!

    Overall, the rooms were clean and well stocked each day.  I did notice that there was minimal hot water and the location of this hotel really sucks. There aren't many train stops close so I had to rely on cabs.  One cab driver, I think, was drunk - so be careful!

    There also is no continental breakfast - and breakfast is extremely expensive here.  

    Overall not too bad if you aren't picky.

    02/05/14 | Link | Rating: 3.0
    67. Lee E.
    The lobby has been renovated but the rooms haven't.  Rooms are ok and clean. If you make a reservation, make sure it's not for a room near the elevator. I made that mistake and haven't slept well since getting here. The elevator is extremely loud. Every time a door opens, there's a loud ring.

    07/03/15 | Link | Rating: 3.0
    68. Jim V.
    The staff were courteous and helpful, and the facilities were modern and clean. The restaurant was awful; I ordered the vegetarian pasta had inedible stalks of some fibery vegetable that the waitress couldn't even identify, and it was so tough that you couldn't cut through it with either a fork or knife. The music playing throughout the facility is like a soundtrack from the worst 80's music you've ever heard: Barry Manilow and so forth. This place just seems like the owners are either not paying attention, or have enough of a monopoly on the local market to care.

    29/04/15 | Link | Rating: 2.0
    69. Elaine M.
    Service here is very very good.  Though there was a line when we arrived to check in they moved through it very quickly.  We were greeted very friendly and given our cookies and a gift bag for being a Hilton awards member.  We asked for a room with a view of the river and were able to get one!  It was great!

    The room was spacious and the bed comfortable.  Loved having two rooms and two TVs.  We did have a problem with our alarm clock.  The time was wrong and you needed a special key to reset it.  We had to call maintenance to take care of it.  We did and they arrived very quickly to solve the problem.  Free wi-fi was a bonus.  Other reviews mention a noise problem but even though the hotel was hosting two weddings the Saturday night that we were there, we didn't hear a thing.  

    Location wise this isn't the best option.  It's a little bit out of the way.  Not downtown Boston nor downtown Cambridge.  There aren't any T-stops near by either.  If you don't have a vehicle you will most likely need to cab it.  I did find a couple of dining spots within a mile or so that I could walk to.  Those were great!

    The restaurant is a bit pricey but the service was friendly and excellent.  The grilled breakfast sandwich that I had, two eggs, bacon and cheese was outstanding!  (Wi-fi doesn't work in the restaurant.)

    29/09/14 | Link | Rating: 4.0
    70. Lindy P.
    If you're searching for a quality hotel in Boston/Cambridge for under $200/night, this DoubleTree is a good option as it's right on the Charles River.  They have a parking garage and many taxis nearby, which is handy because there's not really anything within walking distance.  The property has a good bar & restaurant on-site & can accommodate large business conferences.  

    The room is really spacious for a Boston hotel!  It has a living room with dining table along with a fridge/microwave under a wet bar. The bed is super cozy & the room has a great view!!  For HHonors gold & diamond members, they give you breakfast coupons, and their continental breakfast includes many great choices, but you can upgrade to the hot breakfast buffet (with cooked-to-order omelets) for $6. I was very impressed with the quality!  

    All in all, this was definitely better than the 3 Hamptons I've stayed in around here, and it beats staying at the airport... so I'll definitely stay here again next time I'm back in Boston/Cambridge!

    30/10/14 | Link | Rating: 4.0
    71. Ericka G.
    I'm here again for business and I still love it. I love the professionalism & courtesy of the front desk, the room service waiter.... Everyone. Excellent service is what you will find at this hotel.

    As,  'Up in the Air' as it seems, there nothing like going to a hotel and them acknowledging your status and the fact that you are a return guest. I (unfortunately) spend my life on the road and it's friendly and comforting to be recognized in that manner. This hotel is the hotel that will do that.

    I learned from my trip that not only does the concierge beatbox & the bellman table drum, but there's a dancer here too. Nothing like going to a place where everyone is uber friendly, professional AND talented! I haven't seen "the dancer" yet but I will be on the lookout. These types of things are what I live for! (Especially when they think no one is looking)... Oh I'm looking, I'm taking notes, I'm loving it and I'm trying to mimic your skills when I get home!

    The room: this time I booked a double twin bed room (it's all they had left). I didn't fall off the bed so, I'm not complaining.

    What I did learn is: the TV in the living room is not on a rotating arm. So you cannot watch TV and eat at the table unless you move the table. Don't be like me, I almost ripped the TV off the ding dang wall assuming it extended & rotated. Well, it doesn't. It does NOT. No, no. It will not move no matter what superhuman strength you claim to have. So don't do it. You'll sprain your wrist or break a hip trying. Soooo not worth it. I know it doesn't make sense that it's stationary, but it is what it is. Just move the table. In the end, something can be moved and no one gets hurt.

    Although the Hilton Back Bay is my fav hotel in the area, this hotel is a very close second. And as far as being personable in their customer service, this hotel far surmounts all the hotels in all the cities that I visit. And unlike the Hilton Back Bay, the rates of this hotel consistently meet my company policy.

    09/05/14 | Link | Rating: 5.0
    72. Alex C.
    This is a pretty nice hostel. While the interior will send mixed messages, the rooms are pretty nice. I'd avoid the restaurant though. It's not worth your money, especially for breakfast, when you have so many other options so close.

    13/03/15 | Link | Rating: 4.0
    73. Samuel G.
    Excellent hotel. Very friendly staff, great amenities and wonderful decor. I was here because my apartment in Cambridge flooded after a water pipe burst. I needed some toiletries, which they also provided upon request. The whirlpool and fitness room were especially great. iMac desktops in the lobby are for complementary use. High speed internet. Just make sure you ask for a room facing the Charles River, otherwise you'll face the highway, which really isn't bad. I enjoyed my time, although very brief, and am thankful for the staff.

    05/05/15 | Link | Rating: 5.0
    74. Dan C.
    This is a great hotel, but make sure you either have a car or are ok with taking taxis everywhere as this hotel is a bit isolated and isn't a convenient walking distance to much of anything.  

    All of that aside, this is a very good hotel, convenient to the Mass Pike and Storrow Drive.  The lobby looks like it just underwent a big renovation as it was much nicer than any other DoubleTree that I have been to in the past.  There is a decent bar here and it is home to Scullers, probably one of the top jazz clubs in all of New England.  

    The staff here was friendly throughout my visit, whether it was the front desk staff or the bartenders.  My room was fantastic.  I booked a corner room king suite.  I had views of downtown / Back Bay as well as the Charles River and Cambridge.  

    My room was well appointed and the living room was very spacious, with comfy seating.  The bedroom was a bit small, but that was okay as the bed was very comfortable.

    29/12/14 | Link | Rating: 4.0