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Eliot Hotel in Boston, MA

Eliot Hotel in Boston, MA

Specialties

The Eliot Hotel is first choice for downtown Boston boutique hotels because of its historical presence offering a warm touch of Paris in Boston, Ma.

History

Established in 1939.

The Eliot Hotel is set in Boston's Back Bay neighborhood on one of the most beautiful boulevards in America, a stone's throw from fashionable Newbury St. shopping, Copley Place and Boston's major art galleries and cultural attractions, as well as universities and research centers. This historic, boutique hotel provides European luxury and unique elegance.  Guests of The Eliot Hotel enjoy unique, attentive personal service and luxurious amenities and accommodations not found at other downtown Boston hotels.

 

Company Info:

Rating: 4.31

Address: 370 Commonwealth Avenue, Boston, MA, 02215
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (65):

1. Tammy N.
perfect little hotel on a perfect street.  i had a suite which was so comfortable and enveloping that i would have preferred not to leave.  very professional staff which is a rarity among hotels these days.  the bed was super.  the living room furniture cushions were all down filled so i couldn't decide which i enjoyed more, the bed or the sofa and chairs.  delightful warm cookies were delivered to my room with wishes for sweet dreams...very nice touch.  i would definitely stay here again.

22/03/07 | Link | Rating: 5.0
2. Chris O.
i've never stayed here, many of my friends were valet parkers here, i used to stop by a lot to shoot the shit, once i came by, wearing my work clothes (white shirt and tie, and black pants) and my friends were inside with someone's luggage, a few guests asked me to hail their cabs, so sure why not, got six bucks!!

15/11/07 | Link | Rating: 4.0
3. Trip C.
The Eliot Hotel was the crown jewel in our recent stay in Boston ~ build around 1925, it has the "back-in-time" feel while maintaining the utmost on professionalism, courtesy, and genuine smiles from its wonderful staff. The first nice surprise were the chocolate chocolate-chip cookies in our room when we arrived, and the entire place was impeccably neat & clean. I would highly recommend this for the value, location, and especially for the romantic feel of the hotel! Simply superb!

04/03/07 | Link | Rating: 5.0
4. Amy Jo A.
Stayed here with the whole family and it was great.  This is a beautiful hotel, clean and decorated with so much taste.  The wine, cookies and fruit in our room was a nice touch.  Toiletries are the best.  The front desk was very polite and helpful.  Its located in just the right spot for dining and shopping and close to the T which is so easy to use and if you are trying to avoid dirty cabs and wasting gas I would suggest the T.  Definitely worth staying here.

27/07/07 | Link | Rating: 5.0
5. Jessica R.
Extremely swank boutique hotel.  expensive! and located right by all those mansions.

31/08/05 | Link | Rating: 2.0
6. Angela B.
My friend and I came to Boston for the first time and chose to stay at the Eliot hotel. It was in a perfect location for us since we wanted to visit Fenway Park, shop on Newberry Street and visit Harvard. The customer service was excellent at the Front Desk and they gave us great feedback where to dine and go out at night. They were so friendly and were able to squeeze us in last minute at a nearby restaurant. The maids were very friendly and everyone offered a smile that we encountered. The room was also very spacious and clean. I would definately stay here again!!!

10/10/11 | Link | Rating: 5.0
7. Robin L.
I can't say enough about the Eliot. We spent a weekend there recently for my birthday and were really impressed. The location is great...a block from Newbury St. and a short walk to Kenmore Square.  The room was utterly charming. We were upgraded to a suite which was beautifully appointed. It was a nice size with a king bed. I have no idea about the size of a standard room. It's the staff where this place really shines. All friendly and helpful. I had a small headache Saturday night. Since this is a small boutique hotel, there isn't a gift shop. We asked where the nearest drug store was, but one of the employees...I think his name was Jonathan...insisted on going the couple of blocks for me! One tiny glitch was a call to us at about 10:00 at night. For some reason, they needed to get into our room to fix the WiFi for the floor. I was tempted to deduct a star, but the stellar service made me reconsider. I would love to stay there again.

11/11/12 | Link | Rating: 5.0
8. Jen L.
Everything about our visit to the Eliot Hotel was wonderful!

The front desk staff is so kind and welcoming.
Doorman held the door for us every single time we came into or out of the hotel. I don't think I ever opened the door once!

Room was lovely. Bathroom was a little small, but the sitting room was large, and when we asked if the sofa pulled out into a bed they said that it did and asked at what time would we like the sofabed made up for our extra guest.

We stayed pre-Boston Marathon, and I am really particular about what I eat and when. So when we checked in, my first question to the front desk was if there was any way they could bring me oatmeal very early in the morning (before the kitchen opened) the morning of the race. Front desk man said he would check on it. The next day, I walked out of the hotel and was 2 blocks down the street when a bellman chased me down to deliver an important message from the front desk. It was a confirmation that they could indeed bring instant oatmeal to my room at 5am, just to let them know what flavor I preferred so they could run to the store and purchase some. Talk about service!

Location was great too. Very close to shops & restaurants, and a block from the train.

Will definitely stay here again the next time I'm in Boston.

27/05/10 | Link | Rating: 5.0
9. Julie A.
One of the best hotel experiences I have had.
We got a weekend stay as a wedding gift and it ended up being our honeymoon weekend, even though we lived less than 10 miles away.
The room was a beautiful suite that looked out over comm av and would have been really nice for the 4th of July!
They had a box of pastries for us the first night we were there and some cookies and milk the second night. The room was SO clean, sheets crisp, and the bed was one of the most comfortable I have ever been in.
A big jacuzzi bath tub and wonderful service was like icing on the cake. I know it's on the pricey side for those who don't get their stay as a gift, but it would have been worth it!
Oh and they have AWESOME food for room service and the attached restaurant is amazing as well!

03/04/07 | Link | Rating: 5.0
10. Daniel S.
The Eliot adds to the charm of old Boston. I've stayed here numerous times now, almost a dozen, and the experience has never swayed far from being exceptional.  The staff is always helpful, the bar and restaurant are accommodating to late night business travels. The kicker is that they supply fresh cookies for you each day on your coffee table, my favorite are the double chocolate chip.

05/03/09 | Link | Rating: 5.0
11. Tori G.
Beautiful hotel. A bunch of friends and I stayed here for my birthday in February.

I was surprised how small the lobby was, but it was decorated beautifully. Lots of old fashioned charm and lots of marble. The staff at the front desk were really nice and they got us checked in and up to our room quickly.  The elevators were surprisingly small, and rather old fashioned, but they had little chandeliers in them which I thought was very cute and unexpected.
 
We had booked a deluxe room, and it was very elegant. It had large windows that opened, and a view of the Pru (and also the convenience store and naughty cake store across the street on Mass Ave, but I loved that too!) We had two large queen sized beds in the bedroom, which you could close off from the entry way and living room area with French doors.

There were chocolate chocolate chip cookies waiting for us when we got up there, and they were devoured in minutes by me and my chocoholic friends. The bathrooms were a little outdated, but you find that with a lot of hotel rooms in Boston, but on the plus side there was marble everywhere and nice bath amenities which we promptly put in our suitcases.
 
There was a HUGE walk-in closet with shelves, hangers, iron, iron board and a wall of mirrors. The front desk staff was great when we bothered them on numerous occasions for ice, a bottle opener and a pair of scissors, always sending someone up right away with whatever we had requested.
 
The room was beautiful, the location couldn't be better right on the corner of Mass Ave. and Comm. Ave. You're close to EVERYTHING being one block away from Newbury Street, and 2 blocks away from Boylston. My friends and I had a great time here, we'd definitely come back and stay again. And I also want to try their restaurant down in the basement, Clio, I heard it was great too!

06/05/07 | Link | Rating: 5.0
12. Parissa S.
The Eliot Hotel is a private, romantically inclined little hotel that upgraded me to a suite without the extra fee (probably because I stayed here in the middle of the winter). The bedrooms are lovely. From what I remember, there was a canopy bed and a large mirror. The bathtub could have been a little larger, but that's my single complaint. There was an iHome and alcohol room service, which were super convenient. This place somehow had this European charm to it. Certainly my favorite hotel.

05/06/10 | Link | Rating: 5.0
13. M. M.
I had to stay in Boston for work and wanted a historic hotel.  The Liberty was too expensive and far from the Pru Center.  Jury's (in the old police station) was running a three-night-for-price-of-two special, but unfortunately I was only staying 2 nights so why pay for two when everybody else is getting three for same money?  I finally decided to try the Eliot Hotel because it was offering a significantly lower average room rate via Priceline (about 50 dollars less than the large hotels nearby, although the hotel website did not show this discount so it must have been a Priceline special).  If I had known it was built by the family of some president of Harvard, I probably would have avoided it as potentially snobby, but not knowing that, I went and had a very nice experience.

I expected to get a crummy room since I booked through Priceline the day before I showed up, but instead I got a complimentary upgrade to a little suite that was more like someone's nice old apartment than a hotel. French doors, live plant, minibar, and a marble bathroom with a new-looking toilet and sink (the tub still looked a bit old).  Free bag of jellybeans in the room too! The room had no view (faced a building wall) but as I get plenty of view from our office building, and the room was otherwise very nice, I didn't care.  The bathroom also had two little rust stains around fixtures but was otherwise pristine marble and way nicer than I usually see in "historic" hotels.

The staff were super nice and helpful during my whole stay, really a cut above hotel staff at most other places.  The rooms have real brass keys and there is an ornate and ancient elevator that's a little creaky but adds to the old-timey charm.  There are also two excellent, though pricey, restaurants right in the hotel as well as many restaurants (including ethnic and cheaper options and Dunkin Donuts as well as steakhouses) and shops close by on Newbury Street.  A beautiful park is across from the hotel, and the T has a very convenient stop just a block away.

I would have loved to give this place five stars but did run into some little nits.  Upon check-in the desk clerk bragged about the ICE electronic touch-screen concierge system in the rooms, where you can use the touch-screen to request anything you need.  I was dying to try it out, but on my first attempt to use it, touching the screen button did nothing, and after about 5 minutes the screen posted a "Server is down.  Please call 1-888- (number) for assistance."  I called the number, which appeared to go to an outside contractor not the hotel itself, and the first two tries I got some guy's voice mail.  The third try I got a live operator who said she'd get a technician.  She came back to report that they were working on the problem, the hotel had been alerted and someone would call me when it was fixed.  However, it stayed down for the whole two days I was there, and no one ever called.  This isn't a huge deal since you can still reach the concierge by phone, but I kind of wondered why it would take days to fix a server and why I wasn't given any sort of progress report, given that this is a new and vaunted feature of the hotel and the monitor screen takes up a huge area of the desk.   Their wi-fi was also not working on my first day there, which was frustrating as i was trying to get something done for work - it did come back the next day though.  The in-room safe also did not work right  and kept giving me an error code or shutting down when I tried to enter a code and lock - I know this wasn't my fault as I have used the same type safe in many, many hotels. Finally, when I returned in the evening it appeared that the bathtub hadn't been cleaned very well and some residue was left from my morning use of the tub. All of these things wouldn't be worth knocking off a star on their own, but taken together, it added up to about one star's worth of frustration.  Regardless, I'd definitely stay here again and hope that everything worked and I could give five stars next time.  

Side note:  I wonder what Mr. Eliot would think of an adult bakery and novelty shop being located across the street from his family's hotel :)

14/09/09 | Link | Rating: 4.0
14. Deanna R.
Wonderful European feel Hotel in a great Beantown neighborhood. This was recommended to us, now I'm returning the favor and it is where I would stay again! You will pay for the experience, but worth it.

24/04/08 | Link | Rating: 5.0
15. Joanne C.
3.5 stars if I could!

We stayed at the Eliot a few weeks ago. It's a cute little boutique hotel. The front desk was very friendly and welcoming. If you like boutique hotels and dislike the new modern hotels (like W), then this is your place!

The room we stayed in was the Premier Suite Queen with a living room separated by the bedroom, with sofas and a separate TV. I was a little disappointed at the size, I thought the room would be bigger. I'd requested for upper floor and a quieter room, and we were given the top floor with a window view. Very pretty.

Amenities - pretty standard. Two televisions, bathrobes, hair dryer, fully stocked mini-bar etc.
I asked for a DVD player upon arrival and they were very nice about it and able to provide one at no extra cost (except the guy who came to connect it did it wrong! so we had to do it ourselves).
The heater was very loud though. It wasn't central heating (probably due to the age of the hotel) so there was a separate AC/heater in the room. It was so loud I had to turn it off at night.

Buffet breakfast at the Clio was included - this was extremely disappointing. I'd heard great things about Clio but the breakfast was the most appalling. Only cereal, bagels, basic fruits, tea/coffee was offered. So much for a buffet! We ordered a side of hot food and decided to eat elsewhere later.

If you drive and valet - be sure to call front desk at least half hour in advance. I'd forgotten to do this so after check-out, we waited for more than an hour to get the car! It wasn't to be blamed really, since we didn't give notice and the car was obviously parked far away. But over an hour wait is almost unacceptable.

Overall, it's not as bad as I make it sound. It's a very cute hotel and it is also pet friendly if you have a pet!

08/03/11 | Link | Rating: 3.0
16. T.H. J.
Clean, quiet, substantial. One star taken off because you shouldn't have to pay for wireless access in 2011.

17/02/11 | Link | Rating: 4.0
17. Fer M.
I had a great experience at the Eliot.
I came off-season and had an upgrade. The service was as promised and the staff was very efficient and polite.
I'll absolutely come again!

11/02/08 | Link | Rating: 5.0
18. Emma H.
This hotel is absolutely one of my favorite ones in Boston...the location is excellent, the service was top of the line and the room was huge with a very European feel ...a great place to stay!

24/09/11 | Link | Rating: 5.0
19. Rachael L.
We stayed at this hotel for one night, in a suite. The service and atmosphere were amazing! The hotel is beautiful , it is expensive but you get what you pay for. 5 star service the entire time!

22/08/11 | Link | Rating: 5.0
20. Arestia R.
Boston's Best Boutique hotel!  Not only does it have the advantage of a rockin' location, this place is utterly precious and charming.  The rooms are special and lovely and the staff is attentive and friendly.  Forget chains - this truly is a Boston one-of-a-kind gem.  Not only that, but they have Clio, one of Boston's best restaurants, right inside!

My work did some business with the Eliot and Maureen, the Director of Sales and Catering, was a super star.  No crisis was too big, no accommodation too outlandish.  She took care of my people staying there and was friendly and great the entire time.  Not only does the Eliot know style, but they know customer service!  I recommend this place to out of town friends time and time again.

20/05/09 | Link | Rating: 5.0
21. Kevin P.
Comfortable as hell. Lovely service. Gentle atmosphere. No issues here!

28/03/13 | Link | Rating: 5.0
22. Kat F.
I loved the European feel of The Eliot Hotel - it was so charming and quaint, and the decor was lovely. The staff represented the ultimate in professionalism and were polite and helpful at all times. On my last day in Boston it was raining pretty hard, and I was offered a sturdy Eliot Hotel umbrella to use for the day. It was totally unexpected and I really appreciated it as I had not planned ahead.

My suite was enormous and had its own old, beautiful charm. There was an iPod stereo, a walk-in closet, sunburst mirrors and plush couches. You can purchase 24 hours of wi-fi for $9.99. Oh, and instead of those rechargeable key cards you get an actual key on a huge brass keychain that they pull out of a cubby with your room number on it. Love!

My only complaint about the hotel was the thin walls. I'm the deepest of sleepers and even I had a hard time falling asleep with the outside noise of traffic on the busy streets as well as noise (IF YOU KNOW WHAT I MEAN) coming from the adjoining suites that had only a thin door separating us.

05/04/09 | Link | Rating: 5.0
23. Mrs. R.
This is my new favorite hotel!

It's a sweet boutique hotel with impeccable service.  They have the cool "get it on" jazz playing in the lobby, much like the other trendy chains (Sofitel, Klimpton) but the service and posh surroundings are traditional.  The only Boston hotels that come close in my opinion are the Langham and The Fairmont Copley Plaza (Arthur Fiedler/Boston Pops Suite).

Upgraded to a suite which was fabulous.  Friends often get a suite at the Westin Copley which have amazing views of the Charles, Cambridge and Boston but I'd trade the view of Back Bay roof tops for the cozy at home feeling of this hotel.  As with most of these older hotels, the bathroom is nothing special.  In fact the bath tub was smaller than my tub at home and the potty had a push down flush lever like a public restroom.  Came in one night after a full glass of pino (not much of a drinker) and I forgot and flushed it with my foot.  Had flashbacks to my old clubbing days on Lansdowne Street in the late 1970's when you didn't let your disco dress hit the toilet seat.

Otherwise I loved this place.  Small lobby with a truly helpful doorman.  Old fashioned elevators with raised panels and gold leaf. Big brass keys for the doors which people typically leave with the front desk when going for a walk because they are bulky but chic.  Suite had a nice living room and bedroom with flat panel TV's, clock radio was iPod compatible. (No Bose system like the Fairmont)
Love the furniture-sofa extremely comfortable and coffee tables and desk just like home.  Plush king size canopy bed made extra comfy with lots of pillows and throws.  Loved the window seats and lofty mix of modern with traditional furnishings.  European feel with updated touches.

Wifi is $5.00/day, but I used my cell phone and the HP Touch Screen Concierge on the desk.  The touch screen allows you to check out things on the Internet, but will not allow you to access sites such as Facebook or major ISP's like Gmail, Yahoo or AOHell.

Location, location, location.  Newbury Street is just around the corner and the Harvard Club is on the same block.  I would much rather stay here when wanting to be in the Back Bay/Copley area than at a chain hotel such as Westin or Marriott.  It was great to grab a bite and shop on Newbury with a stop "home" to drop off purchases and take a rest.  There is a Starbucks within 2 blocks of the hotel (a Dunkins too if that's your thing).  The dudes and dudettes from nearby Berklee College of Music are out and about which makes people watching enjoyable.  Just be careful of folks on bikes as you make your way across the street.  This entire area just gives you that unique feeling that only a visit to Boston can provide.  The elite and the funky living in harmony.

Ate breakfast in the formal dining restaurant (Clio)one morning-nothing special and very pricey.  Quality was decent, but not worth the $30+ price per person (but I didn't pay, so why am I complaining?).  Service was excellent.  We didn't try the small sushi restaurant. Capital Grille is just around the corner and Sweet N Nasty erotic cakes and MORE is located right across the street in case you are feeling particularly randy.

If you valet the car make sure to allow 30 minutes for them to bring around your vehicle.  Evidently they use a garage located in the area at a cost of $45/day.  I was concerned about my car being stowed away but it was delivered in about 20 minutes with no scratches at check out.

Can't wait for my next stay...

28/04/10 | Link | Rating: 5.0
24. Chin N.
I came here during PAX weekend, and was pleasently surprised at how nice it was.  I got the room on a government discount, so I ended up paying a price not too different from a Best Western in the area.  Given that price, I was expecting service like a Best Western, but it turned out to be super classy.  The staff was very professional, and very helpful.  The doormen greeted you with a smile, and also helped me flag down  a cab when necessary.  The ladies at the counter were also nice, and also kept my luggage for me after checking-out, until I was ready to leave town.  

The room itself was a little on the small side, but had a spacious bathroom and walk in closet.  It was well decorated though, and the bed was quite comfortable.  Let's talk about the bathroom for a second though.  The toilet design was like that of a public toilet (clean though).  It kind of reminds me that you're in temporary living as opposed to feeling at home.  The shower was weird...it was one of those showers where there's no tub.  There's a half a glass wall sectioning off an area where the shower is, and that's it.  It led to water getting everywhere, and it would actually stay wet for a long time.

The TV in the room was kind of small.  Like a 20inch flat screen or something.  It was also a fair distance from the bed, which sort of made TV watching not practical.  However, they charge you for WiFi (via AT&T), so TV watching from a personal laptop would only work if you had something pre-downloaded.  The room did include a computer of its own though.  It was an HP touchscreen all-in-one computer (so no keyboard or mouse, and no tower on the floor somewhere...similar to an iMac).  It had this hotel OS on it, so you could order room service via it.  It also had weather info, train info, and you could search for restaurents with it.  It had the ability to surf the internet, but it becomes kind of impractical on a touch screen with no mouse or keyboard.

On a final note, they did leave 3 chocolate chip cookies in the room for me (first night only..it was not replenished by room service).  That was a nice surprise.  I would probably give this place a 4.5 if i could, b/c the things mentionned above really stop it from getting a 5.

17/04/10 | Link | Rating: 4.0
25. Christine D.
It's a long story but, although I lived in Boston I found myself living in the Eliot Hotel for more than a week. It really is a top-quality hotel. The single room actually had multiple rooms to it- a living room area, multiple televisions, a nice place for storing some snacks. It felt like a small apartment and was really nicely decorated. I was really impressed and have yet to find another hotel with rooms this nice.

The reason why the Eliot doesn't receive five stars is that we stayed here for a while- with a lot of our stuff- and didn't find the management to be very willing to help us in any way. We paid a hefty price in the thousands to stay here and every time we took our car out they charged us. Because we had to continue with our daily lives in the area we had to take our car in and out many times. I was really disappointed that with the stress of what was going on and how they handled the car sitch.

28/09/10 | Link | Rating: 4.0
26. Christina M.
thank you, Priceline negotiator. thank you.
you did your job, and you did it well.

the Eliot is freaking adorable people! i want to live in it. and walk outside everyday and go for a jog around Harvard which is only a bridge walk away and eat in the deliciously cute cafes in the area.

and when i get back, i want to use my vintage room key ( yeah, its an actual key, and its awesome) and kick my feet up in the quaint living room set up and snuggle with my boo on the extra comfy bed and stare out my window at the autumn leaves falling.

i have no idea if every room is like the one i stayed in, but it is incredibly roomy in there. very clean. and classy.

the staff was so so helpful with luggage and tourist questions.
its a small hotel. very small. but it made it so much more enjoyable than the major chain hotels that you're used to.

if you want a different experience, and you want to embrace all of the old charm Boston has to offer, then check in at the Eliot. you'll be happy.

14/11/11 | Link | Rating: 5.0
27. Anthony D.
Great Hotel
Staff is on their game
Best restaurant in Boston

12/02/11 | Link | Rating: 4.0
28. M C.
Amazing Euro-style hotel! The suites are roomy, the beds are amazing, and the location is perfect. We walked to Fenway park going one direction and Newbury Street going the other. The subway is across the street. More than anything, the service was great; concierge attended to everything. Sure, there's no ice machine down the hall but it will be delivered to your room faster than you could get it. The funky old school metal keys were nostalgic and I never lost it like the credit card keys.

26/08/13 | Link | Rating: 5.0
29. Veronica S.
This hotel really is a jewel in the city. The location is perfect- it's within walking distance of many shops, restaurants, and the subway. The neighborhood is perfect for an evening stroll. I was put off by the old fashion key and dated elevator; but when I entered my room I was pleasantly surprised.  The rooms are well designed and the decor is stylish...looks like something out of Elle home magazine. A+! Lastly the service at this hotel is 5 star, everyone was very accomodating and friendly.

13/08/12 | Link | Rating: 4.0
30. Mark H.
This hotel is in a great location, within easy walking distance to shopping and restaurants. The staff at the front desk were great. They provided excellent directions to drop off my rent car even calling to make sure of the location. The door man was always helpful. We loved our room! The sitting area made the room very spacious. The only draw back was a small bathroom.

22/10/13 | Link | Rating: 5.0
31. Trevor G.
This is a great hotel.  We spent our wedding night here and it could not have been any better.  The location is great, the rooms are beautiful, and the staff are very helpful.  The restaurants in the hotel are great and be sure to have a cocktail (or many cocktails) at the bar at Clio.  They might be the best and most creative in Boston.  

The staff were also incredibly understanding when an unfortunate situation arose and they went above and beyond what I expected.

Stay here if you can!

15/08/12 | Link | Rating: 5.0
32. Gisele S.
I was in town for the Boston Marathon and needed a hotel near the finish. I went to Hotwire.com to find a room day-of, and booked a room at this hotel.

It is a charming hotel, with a small lobby and a very nice doorman. I felt a little out of place, as I was carrying a large back-pack and looked a bit disheveled. I didn't look homeless or anything, I was just tired from traveling and walking around a lot. The person at the front desk was very nice and checked me in even though I was there before my 3 p.m check-in time (I had thought it was noon). I was given a large key, which I thought was a bit old-school, and took the elevator one floor up to my room.

I was very impressed with the room. There was a large sitting room, and the bedroom had it's own set of french doors. There were televisions in both rooms, a sink and fridge with (expensive) snacks and drinks inside. The bathroom was normal-sized, everything worked, the shower was fine. I loved that there were couches to relax on, rather than lying in bed. The bed... oh my goodness. I read some other reviews on here about the beds being too hard, but I was in heaven. I had to get out of that thing at 4:30 a.m. on race day, and I contemplated skipping the marathon so I could stay in the bed. It may be because I have a full at home, and this was a king, but I was in love with the bed. And the pillows, THE PILLOWS! I wanted to shove those things in my backpack and try to sneak them out. I dream about that bed now and hate my own bed. Look at this, I'm obsessing over a bed. Moving on.

Someone else mentioned that the staff knock on your door a lot, and I would agree. Someone knocked at one point and I was in the middle of changing. I hadn't ordered anything, and the gentleman said it was turndown service. I'm not sure what that was, but I didn't need it. I also went on a little trip for ice, but they get it for you, which I thought was a bit odd.

Did I mention the bed?

Overall, it wasn't too bad, but it wasn't my style.

Oh and when I was checking in, a lady was talking to the concierge about how great the hair dryer was. She was adamant about purchasing the one in her room. So I guess the beds and the hairdryers are heavenly.

20/04/12 | Link | Rating: 3.0
33. Lubs Y.
This hotel definitely has an old charm to it, which is not what I am used to. Though the rooms were renovated and looked nice, I feared our room was haunted because one of the lights in the bathroom would turn on and off randomly. We also heard some random squeaking noises here & there, which we attributed to either old pipes or mice. The bathrooms are spacious, but a bit out dated. It's been ages since I've used a shower/tub combo!

Service was great here, upon check-in we were upgraded to a large and comfy suite. Valet service takes at least 30 minutes to get your car, so make sure to call in advance. Instead of key cards like most hotels, we got a big lunky old-fashioned key. On the flip side, our room was equipped with a touch-screen computer offering free internet and other guest services.

Room service is pretty good, as long as you order during the day and stick to items that come from the restaurants downstairs (Clio and Uni Sashimi Bar). Late-night room service however is horrible. At 3am, we ordered "baked macaroni with Vermont cheddar cheese and bread crumbs" and "two slices of cheese pizza with fresh basil, parmesan cheese, and olive oil"...but what we got was pretty much easy-mac and soggy microwaved pizza. Yuck!

13/04/10 | Link | Rating: 3.0
34. Stefanie H.
I wasn't sold on the Eliot, especially not for the price.  I stayed here for 5 days back in spring of 2009, and I'm not sure that I would stay here again.  

The room itself was fantastic.  In fact, it was more like a one bedroom apartment than a hotel room.  It had a bedroom, a sitting room, a mini kitchen in its own tiny room, a walk-in closet, and of course, a bathroom.  

Unfortunately, the beds were less than comfortable.  The mattresses were hard, while the pillows were head-swallowingly soft.  I just couldn't get comfortable.  In fact, I ended up sleeping on the floor several nights.  Yes, over $1500 for the hotel stay and I slept on the floor.  A colleague staying in the room immediately above me had the same experience.

The most irritating thing, though, was that their staff came around knocking on doors far too frequently.  Perhaps some people appreciate this, but I was less than pleased to get in after a long flight, only to have my power nap interrupted by a guy asking if I want ice - after I had informed the front desk that I wanted to be left alone, and after I had put the "do not disturb" on my door..  Just put an ice machine somewhere accessible and be done with it.  Of course, when I DID want ice later, I had to roam around the hotel looking for it, only to end up at the front desk where they told me I would need to go back to my room and wait for someone to bring it.  And of course, that someone generally wants a tip.

The neighborhood was less than ideal, too.  There weren't a lot of mid-range, casual places to eat in easy walking distance, and I wasn't really sure where to tell the cab driver to take me since I didn't know the city very well.  I found things to be much easier on past trips when I stayed near Copley Plaza or the waterfront.  

If you appreciate irritatingly clingy service and small boutique hotels, you may actually like The Eliot Hotel.  It's just not my style.

11/07/10 | Link | Rating: 3.0
35. Hera O.
I'm a local in Boston who commutes via bike down Mass Ave every morning. My experiences with the Eliot (putting work-related guests up at the hotel) has been nothing but great.

However, as a cyclist, their doormen routinely put themselves, cyclists, and motorists in harms way. They step into the bike lane, encourage cabs to cross the line of cyclist traffic, and when cyclists audibly note that they are being irrational, respond with "shut up."

It's really disheartening to see this every morning. I'd love to support the Eliot but just can't with this level of disregard for our fabulous city's efforts to increase cycling.

06/08/13 | Link | Rating: 1.0
36. Kelley M.
Great boutique hotel.  The entire staff went above and beyond.  You can't get a better location than this.  I will always come back here when visiting Boston.
Great location to Newbury, walking to Fenway, Bolyston St, Public Garden - everything.
Nice rooms, big bathrooms and just classy & elegant without being stuffy.

01/09/12 | Link | Rating: 5.0
37. Kaylie N.
I wish I could give this more. The room was very nice and large, and while the shower was small the water pressure was great. What this hotel has in looks, though, in service it does not. There is no concierge, but the people at the front desk should at least be able to tell you where things are and how long it takes to get there. We were going out to a very fancy dinner one night, and they told us it was very close, only 10 minutes away walking. It ended up being a half hour walk, and they gave us the wrong directions. This happened numerous other times with other restaurants and shops as well. Have none of them been around in Boston enough that they don't know that the Eastern Standard is not just a block away, but four very long blocks away? We had to ask repeatedly for the sofa bed to be pulled out during turn down, and they ended up  never coming to take away our room service. We opened the door to go down to breakfast (which was actually very, very good) the next morning and even though the man who brought it up said they swept the floors every hour and would collect it, there were our dirty dishes, sitting outside!
I would categorize the people that work here as friendly, but honestly, if you have a smart phone, it's probably much smarter than them. Just look it up.
The breakfast was good, though, and this is in a great location. So as long as you have a phone to look stuff up on, this was a nice, clean, and convenient place to stay.

24/03/14 | Link | Rating: 3.0
38. Chris H.
Beautiful European feel, beds were amazingly comfortable.:. Front desk seemed slightly annoyed at everyone and the door man occasionally just stood there and never opened the door.
Our last day there, our new door man was AMAZING! He gave us. Great food recommendation, showed us where to go, helped with our bags and  had a great attitude! I would highly recommend the hotel, due to comfort, beauty and location.The only real down side was no coffee in the room and the charge for room service coffee was a little pricey...but I would visit again

14/04/13 | Link | Rating: 4.0
39. Sam M.
My wife, 1 year old daughter, and I had an excellent stay at the Eliot.  We stayed in a two-room suite for a very reasonable price.  The pictures on the website accurately display the quality of the rooms, and the service was very good.

Pros:
-Friendly, helpful staff
-Recently remodeled, modern rooms and amenities (some of the floors were being remodeled at the time of our stay)
-Reasonably priced
-Central location, close to several outstanding coffee shops, book shops, shopping, restaurants

Cons:
-Only two, slow elevators (I consider this a minor hit)
-Wi-fi was $5 a day (again, minor)
-Valet parking is unnecessary and overpriced - during our stay (Jan 14, 2013), I found street parking within one or two blocks for very cheap.  Of course, if you're not using your car during the day, then you would have to keep changing spots/putting quarters in meters, but if you're not using your car, why did you bring/rent it?

16/01/13 | Link | Rating: 4.0
40. Nakissa G.
Such a wonderful time here! The rooms were very spacious, and the European boutique feel made for an excellent experience. The staff was all very friendly and accommodating, making our time there that much more enjoyable. The location was also super convenient. I highly recommend this place for anyone who's making plans to visit Boston!

13/10/13 | Link | Rating: 5.0
41. HN C.
The good:
We had a corner suite with two full beds, good size and decor.
Great location, close to shops and restaurants.
Late night ramen restaurant downstairs  11:00 pm to 2:00 am was a plus. Small menu but food was good.
The not so good:
No coffee/tea maker in the room, either walk to Starbucks which is about 5 mins away, or call room service $5 each coffee/tea plus service and tips. We asked for milk or cream with our tea but they never brought them.
Very small bathroom, no tub, no fan.
Ask for wake up call but never got one.

28/02/13 | Link | Rating: 3.0
42. S. Sean B.
Staid in a suite up on 5th floor with view of Commonwealth Ave during Dec. 28th to Jan. 2nd (new year eve) period...  Great location.  Great service.  Great accommodations.  Very quaint and warm atmosphere.  Room service was better than average.  The restaurant on property, Clio, is pricey but excellent.

18/01/14 | Link | Rating: 5.0
43. Toni W.
My husband won an auction for the Touch of Paris package. From the moment we drove up to the front door we were treated like royalty. The room was gorgeous. If I had a complaint it would be there was only one trash can in the room and that was located in the bathroom. If that is all I got then I consider this a WIN! We had a great time. We live 20 mins away and it felt like we were really on vacation.

05/01/14 | Link | Rating: 5.0
44. David G.
I like the Eliot Hotel. The rooms are spacious, the location is good, and the staff was pretty darn exceptional. My only problem is that they charged me for the Mini Bar which I did not use. Hopefully they will correct the issue as their communications have been good.

We stayed in a one bedroom suite: nice bedroom with a livingroom with a fold out sofa. It was very large in my opinion. The bathroom was very small..and tall person would have problems with it.

Parking valet was great....and the location was great ....from fenway, berklee music college, BU, great restaurants and great walks.....i.e, newbury ....

I would highly recommend this place for a stay in Boston!

13/04/12 | Link | Rating: 4.0
45. Ron P.
nice. good price. spacious room.  no view but for 275 kinda great.  good location and my favorite - no real lobby so no one to get in my way entering or exiting.

13/07/14 | Link | Rating: 4.0
46. Mark P.
"Excellent Service & Location !"

It's been more that 10 years but decided to try the Eliot again. Not disappointed... Excellent service starting with the staff at check-in to the bell service. Walking distance to many, many restaurants not to mention to 2 located on the property. Less than a block to the "T" located in a great old neighborhood. Room was wonderful and nicely appointed and well maintained. A nice pleasant surprise, upgraded to a corner suite with wonderful city views.....

27/09/13 | Link | Rating: 5.0
47. Anthony L.
What great service, stayed last night. The hotel is just perfect, from the complimentary cookies, to the well priced beverages in-room. The staff really gave the extra effort, we had just checked out and wanted to get brunch. We left our bags with the concierge, and went to brunch. When we came back an hour later they had our vehicle waiting out front, AMAZING!. Thank you so much for going above and beyond.

29/12/13 | Link | Rating: 5.0
48. Kristen C.
This hotel is exceptional. Starting with all of the charming doormen to the front desk staff, the housekeeping and turn down service. This hotel is tidy, beautiful and the staff is professional and charming. The hotel is well appointed, the attention to detail delightful.  Even the beautiful crystal chandeliers in the elevator are sparkling clean.  The bar in Clio has a wonderful menu with unique and complicated drinks...but not stuffy!
The decor in the room is lovely, modern clean and elegant.  The bathroom, while small, is simply elegant.  The beds are cozy and comfortable.  We thoroughly enjoyed every aspect of our stay here.

18/04/14 | Link | Rating: 5.0
49. Jade H.
I gotta say, I was excited to stay here, but pretty disappointed in the cost for what you get.  Yes, the service was fine, a little invasive with the bell guy always asking if you need something (felt like he was digging for tips).  But, the room was not great, really small, yes a nice bed, but a terrible bathroom, no tub, very small, eh no big deal.  And it was the priciest place on our week long trip, so NO i would not stay again.  The location is good, but you can do better overall.

23/08/14 | Link | Rating: 3.0
50. Pam S.
I actually am a little biased towards the Eliot Hotel.  When I worked next door at the Harvard Club, I got to know the wonderful owner of the Eliot.

I got a chance to stay here a couple of weeks ago when I came up for business/baseball game/time with my love.  I was upgraded to a suite on the top floor, which was beautiful.  Quaint, with a sitting area and a perfectly sized bedroom.  The old key is an elegant touch.  

I really can't describe this hotel any better- staff was great, stay was great.

If you're not familiar with Boston- this is a great location.  A couple of blocks from the Common/Garden (in alphabetical order, even!) down Newbury Street, a little ways away from Fenway Park, and right near a T stop.  You really can't get any better.  

An intimate hotel that is perfect for a romantic stay with your love or time for business with...whomever you choose.

15/10/12 | Link | Rating: 5.0
51. Margaux D.
This hotel was excellent. The staff was always friendly and very inviting. Our room was even upgraded, which was a plus. We stayed in a suite with a living room separated from the bedroom by french doors. It was well decorated in the Eliot's signature french style and overlooked Commonwealth avenue.

When we checked in, the gentilman working at the front desk gave us two certificates for $10 off of breakfast at the restaurant attached to the hotel, another perk I was not expecting. Everything about this hotel screamed elegance and class, right down to the fact that they didn't conform to the modern room key card, they actually give you a key on a keychain with your room number on it.

I would highly recommend this hotel, not just for the great location (right down the street from boutique shops and fine dining), but for the experience that you get from your stay.

14/01/12 | Link | Rating: 5.0
52. Alfonso F.
Racist against hispanics.  Watch out for the indian guy that works at night he likes to stalk people. The lobby is smaller than a jail cell!!!!!! If accustomed to the high life DO NOT attend this establishment!!!!!!

01/11/14 | Link | Rating: 1.0
53. Jonathan S.
I doubt that many people ever actually liked, or admired the film caricature of the high nosed concierge who was dismissive, and disrespectful to all but the wealthiest clients. We would think in modern life that customer service, and general human decency would guide their interaction with the public. Generally we would be right, but yesterday I managed to find just such a supercilious caricature of a person.

If you have ever been away from home, and out in public then you know the struggles of finding a public rest room. Restaurants are usually fairly accomodating, so I decided to try my luck at Clio. There was some construction around the restaurant entrance, so I entered through the attached hotel doors, and approached the front desk where I met Daniela.

I asked whether I could use the hotel facilities, and she told me that their facilities were only for guests who had a room key. That is fair; I know that I am in no way entitled to rest rooms where I please, so I thanked her for her time, and started to walk away. As I left I noticed a sign reading "Restrooms" so I began to approach it when unsolicited she called out across the room that that was not actually the way to the rest rooms. I thanked her, and noticed the the door from the hotel lobby to Clio, and began to approach that when she once again called out that the restaurant was likely closed, because they opened at 500pm. I checked my clock, and the time was actually 515pm, but I decided not to argue with some one who very clearly wanted me gone.

I went out onto the street, and found that the street entrance to Clio was open, so I went in, and asked the host stand to use their facilities. Their host very helpfully led me down to the hotel lobby where I just was, and pointed me to the Restrooms sign I had earlier seen.

I should take this time to say that the facilities there are clean, and well ordered. I have no complaints there.

On my way out I returned to the front desk to ask Daniela about why she would lie to me about so many things. The exchange was pretty brief: I explained that I would publish my experience on Yelp, and as a parting shot she insisted, "Make sure they know that you're not a guest." So here it is: I want to make that fact clear. In case you missed it though, the translation there is, "You're not a guest, so you're nothing to me."

I am not sure what her thought process was during our exchange. I can only state the facts of what happened, and my own view of our experience. She may have thought that she could be as disrespectful, and obstructive as she wanted to be without consequence. She may have thought that I may not have been offended, or motivated enough by that experience. She may not have known that I am a journalist, so documenting this kind of thing is what I do. Regardless of what she had going on, the fact remains that this is how she deals with people are not guests, and she is confident that her establishment supports her behavior. I am sure that their entire establishment is excellent, and well appointed. I laud your taste if you choose among your many options to stay there, but your patronage of the Eliot hotel supports at least one example of the snooty hotel concierge we all used to laugh at. Please bear in that mind.

16/03/14 | Link | Rating: 1.0
54. Jacky W.
This is a beautiful historic hotel in the middle of Boston. The doormen greet and assist every time you enter or leave the hotel. The marble lobby is grand and even the historic elevators are charming. The suite room was large and comfortable. We had cookies, chocolate, and coffee greet us when we first entered the room. After our first night, we wanted to move in permanently.

My only complaint is that we had to ask them to clean our room and, even after doing so, the cleaning was subpar, at best. They made the bed, but did not swap the used glasses/mugs and did not empty any of the trash.

20/05/13 | Link | Rating: 4.0
55. Brandy S.
We stayed here over the weekend and are on the fence as to whether we would stay again or not.  This is a beautiful hotel and the location is excellent.  Plenty of shopping and dining options within walking distance.  Yet very quiet despite all the traffic bustle surrounding it.  

The Staff:  Very friendly and accommodating.  Top notch as I would expect from a hotel of this class.

The Room:  We had a suite.  There was a very large bedroom and also a sofa bed.  The room was very clean, nicely appointed with a desk, minibar, a TV in each room, and climate control.  The decor was nice as well.  The bed was extremely comfortable.  The sofa bed, not so much.  

The bathroom was tiny and there was only a shower (no tub).  If you weren't careful you'd bump yourself on the sink every time you used the toilet.  It also took forever to get hot water in the shower.  It was just too small for our taste.

The Food:  We ordered room service during normal hours and I have to say the quality of the food, considering the price, was disappointing.  The menus for Clio and Uni, the hotel restaurants, are small and there isn't much variety for picky eaters.  Also, I feel like basics such as coffee and tea with an in-room maker should be free.  $5 is a bit much.  Also, you could not get your own ice.  That had to be brought from the kitchen and of course like every other little thing, you have to tip.

Other:  I love that this hotel is pet friendly.  Pets stay free of charge which is great.  Our pets felt welcome, not just accommodated.

Be prepared to tip.  The valet, doorman, room service, turn down service (if you use the sofa bed there are no linens--they come and make it for you), maid, ice delivery....

Overall a very nice hotel, but could use some work on the details.  The bedroom had no vanity and the bathroom was a closet, so there was nowhere comfortable to do makeup and hair.  Make coffee and tea free.  And work on the quality of room service dining.  Really minor things, but need work.

17/02/14 | Link | Rating: 3.0
56. Layla B.
We checked in on January 16, and checked out on January 31.  I like the feeling of a Boutique Hotel.  Eliot Hotel is a cozy little home in a great location of Boston.  I know Boston very well and there is not a place that you cannot easily access from Eliot.  Some of the staff are very friendly and kind.  The Assistant General Manager, Joseph, was extremely helpful and kind.  The room was very spacious.  We had plenty of drawers for our clothes and belongings.  I like small boutique hotels.  The staff bother to get to know you and welcome you back.  I try hard to avoid big chain hotels.  After our stay with Eliot, we visited NYC and stayed at Waldorf Astoria and I did not experience the same service.  Rooms very tiny and not much drawer space at all. I look forward to visiting Eliot Hotel again.

08/02/15 | Link | Rating: 4.0
57. Linley S.
A beautiful hotel in the perfect location!  We had a girls night recently and decided to book a room at this hotel- we ended up getting a suite.  
The hotel valet is convenient, not too expensive ($36/night), and right out front, so we didn't have to worry about finding parking in the city.
Upon walking into the hotel, we felt like Eloise at the Plaza.  The hotel is beautifully maintained, and the staff is so warm and welcoming, as well as extremely knowledgable and professional.  
Our room was definitely up to par.  Plenty of towels, very comfortable beds with extra pillows and blankets in the huge closet, and an array of snacks and beverages.  There was a Keurig in our room with a few selections of K-cups, which I thought was a nice touch.
There is a restaurant downstairs, as well as a late-night Ramen noodle bar- which unfortunately we missed.
Overall, I would stay here again in a heartbeat.  The combination of wonderful staff and fantastic accommodations can't be beat.

08/09/14 | Link | Rating: 5.0
58. Ilana H.
I live a little over a block from this hotel and consistently have friends and family stay here when in town to visit.  I even stayed here myself when I was in the middle of switching apartments a few months ago.

The beds here are amazing, and I just adore the decor.  I have stayed many other places in the city, and the Eliot has remained my favorite.

23/04/14 | Link | Rating: 5.0
59. Al D.
We returned last week and had a great visit. The first suite they took us too was rather small and had lots of traffic noise. They cheerfully moved us to a much quieter and slightly larger suite which was very nice.

We will continue to stay here and recommend it to everyone.

17/11/13 | Link | Rating: 5.0
60. Greg E.
Words can't describe how amazing of a hotel this is. I mean it's fancy service there to serve your every need and they really know how to take care of their guests. We arrived at the hotel and right away they valet our car and held the door for us. They took my bags for me and even pushed the elevator door for me. That's just the lobby. Now the room is just breathtaking outstanding. A couch area with super soft couches and the beds are like sleeping on a cloud. The shower is super nice and it's just an amazing suite on the corner of the hotel. I want to move into this place. Oh and I forgot to mention they have a keurig coffee maker. I love this hotel

21/05/14 | Link | Rating: 5.0
61. Steve L.
Truly awesome hotel. I'm a sucker for boutique hotels with tons of character and charm, and this one is no exception.

+ So reasonably priced. I had to stay in Boston for a conference and considered several hotel options. This fantastic hotel was a solid $100-$150/night less than the major chain hotels in the area and offers so much more.

+ The staff is fantastic. They are so incredibly helpful, polite, and professional. Everyone from the doorman to the bellhop to the front desk to the housekeeping staff is truly delightful. The doorman hooked-us up with a great Uber ride to the airport, and always had something fun to share with us while coming and going. I can't say enough about the staff and how they really make this place amazing.

+ The rooms. They appear to have been recently updated, and there's nothing that feels out-of-place or needs improvement. The bedroom area is huge; the bed and bedding is very comfortable. The living room is massive - room for a full sized couch, two big chairs, a desk, and television stand. The hallway and wet bar area are awesome; I loved the antler-mirror and the hall tables. The bathroom could benefit from a better fan system; it fogs heavily during showers, but is otherwise perfect. Speaking of the shower - wow. Perfect water pressure/volume and a really nice space.

+ Didn't hear a peep from neighbors during the 4-night stay. Never once. Yay! Also didn't hear much road noise either, thanks in part to the storm windows, I'm sure.

+ The mini bar is reasonably priced! $4 beers, $5 mixers; nothing cost more than $5, save for the bottles of champagne and/or wine, and even those looked reasonable. The complimentary coffee was decent as well.

Truly an outstanding experience. My only minor gripe(s)? The rooms are *dry* - the hotel could benefit from some added humidity. And, the towels could benefit from a hit of fabric softener - they were quite harsh. Still 5-star worthy, though. Stay here.

21/11/14 | Link | Rating: 5.0
62. Krissi W.
I recently stayed at the hotel for a 4 night stay. The location is great. I didn't have a car during my vacation but getting from the airport to the hotel was no problem. I took the new airport shuttle to the back bay stop and had a short walk to the hotel. This was $5 without the local transportation card, but I bought a week pass so it was free. It's in a really nice neighborhood. The price was great compared to other hotels in the location. We were upgraded to a suite which was the first time I've been lucky enough to have this happen. The staff was very friendly. In the suite there was a keurig which is really handy, so if you plan on staying in one that you can bring your own kcups. There is a trader joe's nearby which was really convenient as well.

Pros: great location, friendly staff, great neighborhood, no issues with housekeeping
Cons: small bathroom, no fridge, (I'm a small person but if someone is tall or overweight this could have been nearly impossible to use)

11/05/15 | Link | Rating: 4.0
63. Brian M.
Can't say anything bad about The Eliot at all.  Greeted warmly at the door, asked all the right questions about whether we needed anything at all, and were told about the big beautiful black umbrella in the closet of our room as it was pouring the day we stayed here.  Well done all around.

Elevators can have a bit of a wait as they are small and old but that's about as bothered as I was by anything during my stay here.  Found it to be expensive, but relatively speaking a good deal less than the big chains around.  Would definitely stay here again.

05/12/14 | Link | Rating: 5.0
64. Stephanie M.
Several years ago now the company I was working for had one of their monthly company wide meetings at The Eliot Hotel. And while I don't recall much about that meeting, I do recall how lovely I thought the hotel was.

Flash forward to this past December when my partners company had their holiday party at the hotel. They had rooms booked, ours ended up being a lovely queen size room complete with a couch and fantastic view (corner room, yay!). They had a cocktail hour and appetizers at the restaurant Uni, then the company dinner at Clio. It was just the entire company, so we didn't have to worry about any other patrons in the restaurant. It was an absolute superb time.

The hotel staff was so very friendly and knowledgeable on things in the area. Even if we really didn't need any help getting around (native to Boston and live close by).

The room itself was fully stocked and very clean. We indulged in the mini bar and had a blast drinking the bottle of champagne stashed away inside. Opps.

Overall a really great hotel. My favorite part would have to be the beautiful elevators.

28/01/15 | Link | Rating: 5.0
65. Ted D.
Fantastic hotel! We stayed here for one night (last night) because the Marriott Back Bay didn't have availability for last night as part of our long weekend stay. Needless to say, I wish we had stayed here every night!

Upon arrival, we were upgraded to a suite from our basic room - what a great surprise. The room was perfect. It had a classic decor and was absolutely beautiful. Exactly what you would expect and hope for in a classic Boston hotel on Comm ave. The bed was even better - I don't think I've ever slept in such a comfortable bed away from home. Everyone working here from the doorman, front desk attendees, and house keepers were all out-of-their-way nice to me and my girlfriend during our stay also.

I can't say enough nice things about this hotel. I highly recommend it to anyone and everyone needing a nice stay in the Boston area.

07/05/15 | Link | Rating: 5.0