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Four Seasons in Boston, MA

Four Seasons in Boston, MA

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Company Info:

Rating: 4.25

Address: 200 Boylston St, Boston, MA, 02116

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    Comments (91):

    1. Stephanie I.
    Four Seasons typically always have the best customer service and this one in Boston is no exception. Service is very professional, polite and accomodating. The rooms are attractively decorated, very clean and spacious. Our conference was held at the hotel and the banquet team satisfied all of our meeting needs. Anytime we needed them, they were there in a heartbeat with a sense urgency, resourcefulness and eagerness to please. Thanks Nick! Last but not least, the food was outstanding. I love this hotel and look forward to returning again.

    02/11/05 | Link | Rating: 5.0
    2. H C.
    The Viennese Buffet...  It's an extravagant dessert buffet - I totally recommend it, especially if you're a chocolate lover.  It's also pricey - but hey, don't eat dinner before hand!  I recommend a reservation (9 p.m. to 12 a.m.).

    31/08/06 | Link | Rating: 5.0
    3. Sandy S.
    I had a fantastic stay at the Four Seasons Boston. The staff and service exceeded my expectations. The location is prime.....nearby shopping at Newbury St. Great running routes along the Charles River are just at the hotels doorstep, and walking distance to Boston's financial center. Excellent workout facilities that include a nice pool. The Bar/lounge was a very hip place for drinks. The rooms are very spacious. The amenities in the room were fantastic. The Four Seasons Boston is a very elegant yet cool place to stay.

    01/04/07 | Link | Rating: 5.0
    4. Tamar N.
    Nicest bathrooms (in their downstairs restaurant) that I have ever seen.  EVER. and I have been into quite a few bathrooms in my day.

    19/09/06 | Link | Rating: 5.0
    5. L L.
    Seamless, perfect service with a staff that cannot find enough to do for you. They don't hover or give you an obsequious, creepy feeling, nor do they put on the pretense...This staff treats it's guests with friendly, gracious kindness. Kudos to Sam at the front desk-- what a gentleman! And to the concierge, (Marie?) who could see we really didn't want our pushy friend to change our plans for us. We loved this hotel and missed it when we moved over to the Boston Harbor Hotel for a wedding. We missed the garden park, the Commons... We missed our large room...

    18/07/10 | Link | Rating: 5.0
    6. Tiffany T.
    This place deserves 10 stars.  I stayed here for 3 nights.  The entire time, the food and service was impeccable.  Super-friendly staff.  Beds are plush and soft.  Wonderful if you can get a room overlooking Boston Commons.  I've heard wonderful things about the spa/gym but didn't have time to try. Next time!

    13/12/08 | Link | Rating: 5.0
    7. usha S.
    I read that Four Seasons can do a gluten-free high tea so I made a date with a friend.   I was so excited - i didn't eat lunch!    Four Seasons' reputation for luxury and attention to detail, you would think the GF high tea would on par with the regular tea.  i was very disappointed.

    They had 3 veg "sandwich bites".  The lame one was cucumber/cream cheese.  i love cucumber sandwiches but this was  so boring.  Another course consisted of "2 fruit kebabs with a honey/yogurt dipping sauce". I'm an adult why would i want this for tea?  Inappropriate.   They did have 2 baked items (including a scone)  which were ok, not great and they had one dessert.     my friend had the "regular" tea and that looked great and she enjoyed it.  

    If you know what you're doing and you're a little creative, GF is not that hard, esp for an accomplished chef at a famous  boston institution.

    12/11/09 | Link | Rating: 1.0
    8. Rebecca S.
    This hotel is amazing! Everyone who works here is friendly and more than accomodating. My husband and I got married here last August. Jim Peters was spectacular. He made the experience so easy! Whether it is staying in Boston, grabbing a bite or a sit down dinner in the Bristol Lounge, or getting married/planning a large event, the Four Seasons does it with ease, style and class.

    03/08/11 | Link | Rating: 5.0
    9. Aretha B.
    This breakfast buffet can't be beat!! The best scrambled eggs I've EVER had, an assortment of meats... and omelet station... tons of pastries, fresh squeezed juices, toast/bagle/breads... coffee, tea... everything you could want.

    Once you're seated you are treated with top notch service. First class all the way! Total sophistication!

    Almost a time warp.

    23/04/07 | Link | Rating: 5.0
    10. Mickey Z.
    It doesnt get any better than this place. The customer service is out of this world. I couldnt ask for anything more.

    21/10/10 | Link | Rating: 5.0
    11. Amy W.
    Beautiful and wonderful service. Went to a wedding this past weekend here and it was spectacular!

    20/07/09 | Link | Rating: 4.0
    12. Sandra J.
    I used to love the tea at the Four Seasons.  Nothing seemed more elegant than drinking tea and eating tiny sandwiches while looking over the park.  However, my most recent experience was not up to the usual standard.  The four seasons has changed their teapots so now they put loose leaf tea in the pots and strain it before putting it in your cup.  This causes all the tea to become oversteeped and bitter.  Given the price of tea ($32), and the quality of the restaurant, I was shocked that they would allow this to happen.  I predicted the problem and asked my waitress in advance for an extra container to strain my tea into, she complied, although she was a little snooty and by the time she got around to it, the damage had been done.

    17/04/11 | Link | Rating: 3.0
    13. Nam T.
    Had a great dinner in the Bistro lounge. The dining area feels extremely luxurious at the same time remaining relaxed. Service is great and food is equally as great. If you are staying here, definitely have one of your meals in their bistro lounge.

    19/06/10 | Link | Rating: 5.0
    14. Stephanie M.
    When people ask me if I camp, I say, "My idea of camping is room service at the Four Seasons."

    if you must be away from home, this is the place you must be.

    The afternoon tea is divine.

    Here are some stories. One New Year's Eve, a college friend tried to steal the sugar bowl and the silverware off our dinner table. I had to wrestle them out of her hands. Another time, I was passing by and there was a crowd in front of a limo and it was Bono. Some freak grabbed his head and pushed him.

    You too could have adventures here! And tea. Great tea.

    11/07/08 | Link | Rating: 5.0
    15. Queen B.
    The Four Seasons is the third hotel i visited while in Boston. Now the Four Season runs a strong second to Boston Harbor At Rowes Wharf.
    I had a blast the staff and our hostess(s) were really great. The hotel is nice updated with plasma tv and bose/bang and olufsen stereos.

    The pool and jacuzzi area are just what the doctor ordered. You can relax in the jacuzzi or take a lap in the pool while at the same time enjoying a view of The Public Garden.

    The chef is outstanding ! I had chicken stuffed with spinach, mushroom and cheese it was DELICIOUS ! My appetizer was the Boston Seafood Trio which consisted of shrimp cocktail, crab meat wrapped in avocado and oyster tempura it was presented so beautifully I didn't want to eat it so I took a picture of it.

    I would definitely recommend the Four Seasons it is a stones throw away from Newbury Street the staff is freindly and the chef is the bomb!

    I also enjoyed my parting gifts which consisted of a very nice and comfy Four Seasons Bath Robe, chocolates and  L' Occitane bath products.

    15/03/08 | Link | Rating: 5.0
    16. Ted G.
    Went there last night for Mother's Day. Had asked for a window seat; got seated up back and when I asked why (there were three empty tables up front), the answer was they are 'reserved'. Not sure how they are reserved; I assume it's a click and you have to be an 'insider'.  It's definitely not first come first serve.
    No tablecloths; just place mats.
    Food was fair at best; service was good this time, but the time before service & food were terrible.
    Too variable (food & service) for a (presumably) first class pricey 'joint' and too many better options for the price in the Boston area. Don't plan to go back.

    09/05/10 | Link | Rating: 2.0
    17. Heather D.
    This is a great hotel to stay at with children.  From the wheelbarrow full of toys at check in, to mini plush robes, to coloring books and crayons in the restaurant, they really do a good job catering to families.  It's also nice that they offer free DVDs for the room and the kids menus are very affordable- the rest of the menu..not so much!  But hey, it's the 4 seasons and you get what you pay for!

    08/04/12 | Link | Rating: 4.0
    18. DJ Willow F.
    Strolling around with my Mother, her Beau, and my Man. We decided to pop on over to the Ritz Carlton for afternoon tea. The congierge took one look at the way we were dressed. Jeans, shorts, and egad!, flip flops!, and announced, "Denims and sandals, are not permitted in the tea lounge.", Phissh! ....We went to the Four Seasons instead. It was spectacular!  The service was great and the decor was not too shabby.
    So much for puttin' on the Ritz, I'd so much rather enjoy a pot of tea in a relaxed environment. I would definatley stop in for tea service here in the future.

    22/09/08 | Link | Rating: 5.0
    19. Seth R.
    Really, I can't say enough fantastic things about this place.  My husband and I got married in a suite at the hotel and then had brunch with a small group of family and friends at Aujourd'hui in their private dining room.  We started working with the hotel about six months before our wedding and the entire staff went above and beyond to make our wedding great.  I highly recommend the hotel for any type of wedding or celebration.

    I seriously am looking forward to going back for our first anniversary - this place is really special.  Also, the Sunday brunch is superb.

    27/03/09 | Link | Rating: 5.0
    20. am c.
    As the waiters say, and this can be embarassing to admit, ah- this is your second home Ann-Marie. Probably because I'm just lazy and it is in close proximity to my first home but I do have to say they do have a  fantastic raw bar tower with none of that 'cooked stuff' that other places include. In fact I don't eat clams so wa-la I get more crabclaws. I love their fireplaces, live music and couches so if this is my home away from home, don't be hating.

    19/02/11 | Link | Rating: 4.0
    21. Michael L.
    We usually stay at the Ritz when in Boston but for some reason it did not happen this time around.

    So we wound up at the Four Seasons....

    Very nice Hotel with super employees doing what they can to please.

    I think we stayed in what is called an executive suite. A very nicely appointed room and quite comfortable.

    So now we have two winners when in Boston, yippie ;-{)

    19/01/09 | Link | Rating: 5.0
    22. Charoline D.
    I'm going to have to give this review with the disclaimer that I was only here for an event, not an overnight...although it could've very easily turned into an overnight.

    We climbed aboard our yellow chariot (coach) and snickered back and forth while "White Christmas" forced it's way from the speakers into my ear holes. I despise Christmas music. I'm not trying to be a grinch, but for me, Christmas is made out to be too much. I'm in the holiday spirit for maybe the 3 days surrounding the actual holiday, so pretty much I want those inflatable roof santas and Mariah Carey's "Santa Baby" out of my life.

    We arrive to the hotel, ascend the stairs and our coats are checked in by a swarm of frenzied Chinese women. We have about 1,300 employees between our Boston and Marlborough offices, so you can imagine the crowd. We start to check out the rooms, tables lined with carving stations, mini burgers, and lobster rolls. Another room was entirely Asian inspired with loads of sushi  and shumai. One of the more confusing rooms looked like the cover of a Delia*s catalog, circa 1999. Come on, you all shopped there. Neon daisies and pink backlighting. But lo! This was the dessert room!  We eventually made it to the dance floor, cuz I mean, who doesn't want to see their boss getting his freak on to GOTMELOOOKINSOCRAZYMYBABYIMNOTMYSELLLLFLATELYIMFOO­LISH, I DON'T DO THIS!

    Room upon room of food, people mingling, dancing.....a girl can start feeling claustrophobic. A trip to the bathroom is needed. What is this? It's half the size of my apartment! Big floppy salmon couch? Sure, I'll put my feet up for a bit. I sort of wanted to just die there, but then again, after 7 Kir Royales who doesn't. We then decided to take a trip in the elevator to explore the building. 8th floor, pool and fitness center. Well done, looked clean and pristine. I just wanted to stick my toe in, why won't you let me in?

    12/12/07 | Link | Rating: 5.0
    23. S S.
    I cannot tell you anything about the rooms cos I have never stayed here, however there is a pool with a gym on the 8th floor. I have a light bulb from there. No, I cant explain this. They also give you Bvlgari conditioner and L'Occitane soaps and mositurisers. The 7th floors excatly like the 8th floor excpect no pool or gym. Didnt make stops on any other floor.
    Aujourd'hui - After six-Kir Royale, that is champagne with chambord,paced with Lobster ravioli, olives, sushi, pasta,(my body is in a state of shock from the decadence), i have concluded i love this place. Oh and did i mention about the chocolate fountain.
    On more sober days, i have also visited their salon downstair for High tea and crumpets with my mom and sisters and that was great too.

    12/12/07 | Link | Rating: 5.0
    24. Vicky G.
    We loved it! And the breakfast delicious!!

    16/06/12 | Link | Rating: 5.0
    25. Margot J.
    On several occasions, my daughter has taken me to dinner at the Four Seasons and it has always been a wonderful experience.  Everyone is so attentive and friendly and the food is prepared and presented beautifully.  I always look forward to the next time!

    25/08/11 | Link | Rating: 5.0
    26. Michelle D.
    Overall good experience..  Nice hotel and its very clean. Here's what stands out...Great location and everyone  is really friendly. What it needs is  a more comfortable beds and linens ... Room is nice,  but standard... No  real extras.

    14/06/11 | Link | Rating: 4.0
    27. Yu T.
    One of my favorite urban FS locations in the US, after NY.
    I've been coming here forever, for drinks, meeting up with friends, even job interviews... amazing, since I have never lived in Boston.  But for the first time last week, I got to stay here, and it was a terrific experience.

    The hotel has an understated facade but inside the interior is quite classic.  The layout of the rooms are exactly like any Four Seasons hotel.  Even where they place the amenities are the same...  Although this hotel is probably one of the older Four Seasons, everything inside is fresh and new... which makes sense, since they recently went through a three-year renovation.

    I love the fact that you can look out into the Public Garden... as well as the accessibility to major shopping streets such as Boylston and Newbury.  The gym is also quite nice too.  I didn't get a chance to swim at the indoor pool but it was beautiful and overlooks the gardens.  FS Boston is an ultimate urban chic living experience!

    02/05/08 | Link | Rating: 5.0
    28. Erin E.
    My boyfriend and I were absolutely boiling walking around town this past Sunday, and decided to pop into the tea room to cool off and refuel.  Our server was just wonderful, unpretentious, efficient.  I ordered tea and scones.  My mom makes a fortune on her baking business, and the warm cranberry scones they served rivaled hers.  Add a touch of lemon curd, clotted cream, or strawberry jam, and I'm in heaven!

    My boyfriend ate a whole bowl of rosemary fries with garlic aioli, and barely talked to me he was so engrossed.

    For the experience and the quality, I thought we underpaid.

    08/07/08 | Link | Rating: 5.0
    29. brian g.
    Nice hotel. $47 a night for valet parking though !!

    12/09/11 | Link | Rating: 4.0
    30. Myra M.
    One of the best locations for your special day.  Weddings are the best thing that happens at the Four Seasons and yours will be to.

    06/06/11 | Link | Rating: 5.0
    31. Qype User (dagan7…)
    I have a great affection for this place ... as a Child, a teen, and now a young woman, this place has always knew how to console me from all. A true source of happiness!
    The 4Seasons of Boston is such an amazing and wonderfull place. Surely one of the best hotels in the world. It very well located, next to the public gardens, downtown. Extraordinary service, extraordinary benefits. All about the pure perfection!

    07/06/10 | Link | Rating: 5.0
    32. Melissa T.
    This is a small but grand hotel. The rooms are beautifully decorated and very comfortable. They have one of the best gyms I have used in a hotel that over looks a cute court yard.

    I recommend having brunch at the hotel restaurant at least once. The food is great and they offer a large selection at their brunch buffet.

    If you decide to get room service one night you must try the crab chowder, I literally have not tasted anything that good!

    17/05/10 | Link | Rating: 4.0
    33. Brigitte K.
    Luxury at its best. This hotel proves the importance of first impressions and hospitality. We experienced nothing but absolute professionalism and kindness from the doormen, the hostess, the waiters and the front desk.

    We enjoyed crab chowder on Thursday and crab cake benedicts at brunch on Sunday. Everything was delicious and everyone was wonderful. It'd be nice to stay there some time. If their restaurant is this nice I'd like to see what their rooms are like.

    11/11/09 | Link | Rating: 5.0
    34. Kelli F.
    It's the Four Seasons and I've never had an complaints. Popped in to the Bristol Lounge last Saturday with my girlfriends for an after dinner drink. We spaced on the fact the it was the Lakers/Celtics playoffs and evidently lots of LA people were staying at the Four Seasons. Including some of the players and the usual groupies.
    Not to mention that there was a prom or something upstairs. Weird night at the Four Seasons. From the clogged toilets in the bathroom, to the woman who fell down in the toilet over-flow and on to the junkie who meandered out of the third stall and couldn't find the bathroom exit... we had fun. Really. We did. Why? Because I know that this was not the norm, because the hotel addressed the situation immediately and because there was this one really HOT guy in the bar that gave me and my friend Melanie the warm-fuzzies. That's why. Oh...and my drink was delish.

    15/06/10 | Link | Rating: 5.0
    35. Jason B.
    Whst do u expect?

    29/01/12 | Link | Rating: 5.0
    36. Meredith F.
    I'm reviewing for the Viennese dessert buffet.  After having experienced the chocolate buffet at the Langham Hotel a few times, this one truly paled in comparison.  It consisted of 2 tables of desserts, plus a crepe bar.  The highlight of the desserts was the Napoleon cake--although it's not the best I've ever had, it was my favorite of their offerings.  The pastry layers were predictably soggy after sitting out on the buffet table for a few hours, but the flavors were good.  The other standout for me was the warm bread pudding with vanilla sauce, which was moist, sweet, and decadent.  My friend raved about the fruit tarts, but none of us really remarked about any of the other offerings on the tables, which included creme brulee, carrot cake, chocolate mousse,  and a couple of others that have slipped my mind.

    The price is very expensive for what you're getting--after eating a few small desserts along with a cup of coffee, my friends and I ended up shelling out $50 each for this underwhelming dessert spread.

    18/05/10 | Link | Rating: 3.0
    37. Eddie Y.
    Fantastic location, impeccable service and by far the best view of the Boston Common afternoon tea in the Bristol lounge is one of life's more pleasant moments. As do most hotels, the tea service comes in a verity of levels ie: with champagne or port etc. The savory and sweet food selections were great tasting and vary somewhat from standard fares. Tea selection was unique leaning more to the robust blends and less on flowery / fruity side. I must highly recommend this on your trips to Boston.
    So very, very civilized!

    15/01/10 | Link | Rating: 5.0
    38. Ben K.
    My friend and I met for a casual lunch the other afternoon; we were both feeling like savages and needed hamburgers in our mouths stat.

    The service was just not good at all; the waitress forgot our beverages and we had to remind her about them once the food dropped. We were then charged for them, of course.

    The burgers (which she said were "by far the best in Boston") were undercooked, and we both agreed that the flavor was just lacking; Charlie's and Bukowski's both do a much better burger. They were just too greasy and needed salt. We ordered a side of asparagus with the burgers that never came, and when we asked the waitress where the asparagus was, she said casually and unapologetically, "oh, I forgot about it. Did you still want it?" We were almost finished with the burgers at that point, so we said no. We then ordered the apple profiteroles, which tasted and looked like something you'd get at Applebee's. Soooo cloyingly sweet. She didn't offer any compensation at all for all her mistakes, which left a bad taste in both our mouths.

    I'll probably go back to try it again, because after reading the other reviews, I'm sure this must have been a fluke. But I was definitely not satisfied with our last visit.

    28/01/10 | Link | Rating: 2.0
    39. Jennifer C.
    Truly classic Boston. I absolutely love this hotel. I live in Boston, so have not stayed here overnight but recommend it to people whenever they come to visit. Everything from the service, food, ambiance-all class all the time. Can be a very romantic spot to have a drink later in the evening, especially if the pianist is playing Sinatra. Have some wonderful memories here.. you will too if you go! Love!

    03/06/12 | Link | Rating: 5.0
    40. Kirk F.
    There is a reason that the Four Seasons can get away with charging a fortune per night--it's perfect.

    Great room.  Comfy bed.  Perfect sheets.  Fluffy pillow.  Amenities worthy of swiping :) --not that I'd ever encourage that behaviour!  Friendly greetings from everyone including the maids.  

    In Boston, a great location too.

    Spendy--well, somewhat North of spendy, to be honest--but there is a reason.

    17/04/10 | Link | Rating: 5.0
    41. Kyle W.
    Very good restaurant.
    Impeccable service.  
    I will be going back.

    20/04/10 | Link | Rating: 5.0
    42. Jess S.
    My boyfriend of 2 years and I spent 3 nights at The Four Seasons. The service was comparable to the Ritz and all staff was eager to please. The concierge was incredibly helpful and provided ample suggestions on restaurants, nightlife, and things to do. They were even able to get us last minute dinner reservations as well as brunch reservations at trendy, new venues. The location is ideal and is walking distance to many restaurants, shopping, and monuments. We were torn between booking the Four Seasons vs. The Commnwealth Hotel we are thrilled with our decision and are eager to return. This hotel focuses on the details; love it.

    17/12/12 | Link | Rating: 5.0
    43. Meghann p.
    My mom and I were guests for two days this past Labor day weekend, as well as guests at a wedding that was held there too!  The hotel was amazing from the front desk giving me directions to the church for the wedding, to the concierge printing out directions to the restaurants, to the waiters at the wedding!  Everything was topnotch...and I highly recommend the Four Seasons!  

    One thing they do not tell you about, which I found out after the fact:  they have a car service 2 miles around the hotel as well as the free dessert bar on the weekends!

    I did love the morning coffee and muffin bar as well as afternoon lemonade and biscotti bar!  

    sometimes it is the little things in life that make you happy!  and the Four Seasons had a lot of little things that just made my stay wonderful!

    08/09/10 | Link | Rating: 5.0
    44. Matt T.
    Its a hotel, not a palace. For $495 per night, you would think the room would blow your mind. Not at all. There is a level of service that makes me uncomfortable and this is it. I'm all for being polite and professional but c'mon; I'm just an average guy on a business trip, not the second coming of who knows what.  
    You have to hand it to them though...everything is pristine and everyone well taken care of. For that price, shouldn't it be though?

    04/06/08 | Link | Rating: 3.0
    45. Kimberly R.
    I had another wonderful dining experience at the bistrol on Easter.  It was an excellent buffet of appetizers and dessert, as well as a choice of an entree on the menu.  It was quality food paired with breath-taking ambiance. The service could be a tad better, but overall I am very satisfied with the cleanliness, upscale feeling, and the outstanding view of this establishment. The waiter even gave me a box of petit fours to take home because I could not try them all at the buffet!  The food is divine. Absolutely superb!!

    10/04/12 | Link | Rating: 5.0
    46. george k.
    To be fair this is a four star hotel.
    Everything is first class or close to it.
    We enjoy the restaurant and lounge every now and then.
    It's just those prices.
    I know, they need to stay high to keeep people like me out.
    Still, we like it.
    When I sell my ship I will be visiting more often.

    14/09/10 | Link | Rating: 3.0
    47. Laura L.
    PERFECT Christmas Day brunch!  The service was wonderful and all the food was terrific, especially the desserts!!!  The atmosphere was fun, light and festive.  The patrons were all well dressed which I myself really enjoy especially during the holiday season.  The brunch consisted of appetizers buffet style, great salads of different types all fresh, creative and yummy.  Plenty of large shrimp, salmon, white fish, pate, breads, fabulous raviolis, soups.  The entree we had was sole meuniere and was perfectly done!  The desserts were great and the idea that I could eat as much as I wanted was, well, delightful.  I think the price was around $90.00 - inexpensive when you think that you can easily drop $600.00 at a restaurant like L'espalier and leave hungry.

    Beth was our server and she was absolutely right on target with timing and smiles.  Not too much and not too little.  There was another women with long black hair who seemed to over see everything and she was delightful as well.  

    I would without question go there again for their Christmas Brunch.  I do not believe it was expensive given the experience.

    25/12/12 | Link | Rating: 5.0
    48. rachel c.
    I am offically a Boston fan!  I love this part of town.  Great wine list and excellent service.

    13/11/12 | Link | Rating: 5.0
    49. Adam W.
    I've probably stayed at this hotel at least ten times over the past five years. To my way of thinking it's the finest in the city.

    Staff / Service - World-class. Everyone I have ever encountered - waiters in the restaurant, bellmen, doormen, room service, attendants at the fitness center, concierges, front desk staff is friendly (even if you're not a repeat guest they'll call you by name in many cases) and supremely competent. Much of the staff has been here for many years. They seem proud to work at the hotel and that gets transmitted to guests.

    Business Center - Excellent. Conveniently located between the concierge desk and front desk. Open 24-7 with your key. Three computer stations with dividers for privacy. Large printer/copier/fax machine as well.

    Fitness Center - Awesome! Lots of equipment. An incredibly attentive staff offering towels, water, etc. Great indoor swimming pool. If you grab a chair and sit near the pool the view of the city is unbeatable.

    Cleanliness/Aesthetics - Hotel is immaculately clean. Several areas (like the lobby and the pool area) are, visually, incredibly nice.

    Restaurant - Bristol Lounge off the lobby is a really comfortable, serene spot for breakfast (lots of "power breakfasts" here, it seems) or lunch. It's really nice without being really formal. Great views across Boylston Street of the public garden if you've got a window table. Unfortunately, "Aujourd Hui", the four-star restaurant on the second floor that closed several years ago. Sunday brunch there was amazing. It's always nice when a world-class hotel has, as many (including Four Seasons in D.C., Philadelphia, and New York) do, both a formal, "occasion", restaurant and a more casual one too. I miss that.

    Location - Fantastic! Directly across the street from the city's central "green spaces", the Public Garden and the Boston Common. Very easy access to "T" stops at Boylston or Arlington. Only a few minutes walk or ride to many of the most popular parts of town (Newbury Street, Copley, the Financial District, Quincy Market).

    Rooms - Large, spotlessly clean, lots of bathroom amenities. Suites are especially impressive. "Garden-view" rooms or suites provide a wonderful view, in any season, of the Public Garden, the Common, and the golden dome of the State House behind them.

    Cost - As a Four Seasons, it's the most expensive hotel in the city and doesn't present itself as anything else. If the cost is a deterrent that's understandable -- there are plenty of less expensive alternatives not far away. If the cost is manageable then a guest should feel like he or she is getting their money's worth. For all the reasons mentioned above I always...emphatically...do.

    23/07/11 | Link | Rating: 5.0
    50. Jennifer J.
    We are currently staying at the Four Seasons for 3 nights, celebrating our joint 60th birthday. The room is fabulous, quiet and comfortable. The service is flawless. We are so pleased!!!

    13/07/13 | Link | Rating: 5.0
    51. Allison R.
    oh oh OH! I haven't reviewed the four seasons!

    Until a cold night in January, I didn't know much more about the four seasons than that it was a five-star hotel in boston that my grandmother sometimes frequented for brunch.

    A friend's company holiday party brought me here, decked out in a cheap H&M dress. As luck would have it, we knew a valet, bumped into an old friend who happened to be DJ-ing the event, and made it to the venue with enough time to enjoy the open bar.

    I appreciated how classy the hotel was without being tacky-ornate. Service was on point without feeling fake. Our drink selection (I'm sure this has more to do with the company hosting the function than the facility itself)left a little to be desired, but dinner made up for it.

    OH. And the bathroom was EPIC. Huge. Had a sitting room with an orange couch. I took my picture in it.

    16/03/10 | Link | Rating: 5.0
    52. John S.
    As a part of a conference, I stayed here for two nights. The room was nice if a little oldish. The service was attentive and I would have few complaints if the checkout had not turned into such a disaster.

    To make a long story short, the bill was incorrect and when I pointed it out, I was treated like a shoplifter. Through no fault of mine, the hotel had seriously botched the transaction. As I stood my ground and escalated, the managers got shriller.

    Later that day, after things were straightened out, I received a terse note that said simply, "Things have been straightened out." No apology, no notice of the hours of hassle, nothing.

    So, I complained through the comment form on the hotel's website and in Twitter. I received a very prompt phone call from the hote;s uber manager which I was able to return a couple of days later.

    What happened next was eye opening. The guy apologized then proceeded to try to explain away the problem . After trying to point out that the apology wasn't accomplishing it's goal, I gave up.

    Sometimes, the arrogance required to run an operation like this creates a sort of brittleness that results in really snotty, condescending treatment. This is the case at the Boston Four Seasons. It's probably a great place if all goes well.

    It's not so much fun when they get it wrong. They can't seem to figure out how to admit when that happens.

    09/03/12 | Link | Rating: 1.0
    53. Lisa L.
    Deluxe Garden Suite.

    Traveling to Boston was a whirlwind experience with the massive tropic storms and meetings all day driving from office to office.

    A surprise upgrade to the deluxe garden suite was AMAZING. It was seriously the size of a mansion - at least compared to other hotel rooms I've stayed in before. My favorite part of the suite, the amazing bathroom!

    My CFO was less than impressed, he didn't get the suite (unless he considers a suite a regular sized room) ... but he paid for mine! :)

    10/10/10 | Link | Rating: 5.0
    54. Tom C.
    One of the best "Four Seasons Brunches" around.  Great friendly staff, always on top of everything and anytime a doorman can point me in the direction of a perfect pint of Guinness you've stole my heart. Can't wait to go back.

    07/09/13 | Link | Rating: 5.0
    55. Amanda L.
    It pains me to write a bad review for a Four Seasons, as all my past experiences at other Four Seasons have been so spectacular...but this one - Bleh.

    Went in on an quiet Monday night with a friend to have a few drinks at the Bristol Lounge. After being barely greeted by the bartender (female) with not a smile or "my pleasure" to be found (a hallmark of all the good 4 and 5 star hotels...it makes the experience so pleasant and makes it seem that your business is so valued!!) we settled into our first two drinks. The drinks were very good - great tasting and very original seasonal cocktails - kudos for that much. We got nary a glance from the bartender after that; not one check in, not even a glance as she talked off the ears of an older couple who she clearly knew at the end of the bar.

    Girlfriend and I decided we wanted some appetizers but couldn't get the attention of the bartender or any of the waitstaff that was rushing in and out from behind the bar - finally after about 5 minutes caught a bus boy's attention and ordered some food. A standout: Avocado Fries with some kind of cilantro dipping sauce - amazing.

    Again - no acknowledgment, checking in, or any of the general niceties offered at most Four Seasons/Ritz level establishments during appetizers- Nada.

    Finally girlfriend and I decided to bail as the level of service was not NEARLY worth the exorbitant prices. And don't get me wrong - I have no problem with Four Seasons' prices when you get the level of service expected for the price - but to be treated like I'm in some low level Hilton or Sheraton or Holiday Inn at $15-$18 a drink? I don't think so. I'm offended by the idea.

    To top things off, the valet was $23 (just last week in the  Four Seasons Montecito - an EXTRAORDINARY experience all around, in much nicer digs, the valet was complimentary) and they failed to mention that when I came in....and oh yeah... It took 15 min for the valet to get my car out of their own garage, with no other patrons present, at 11 o'clock at night - in other words, no one else for them to wait on. When I complained to the front desk, they took the cavalier attitude of "well it's just always that way here" which is the LAST thing you want to hear from any customer service rep when you've just dropped almost $100 in less than an hour for a sub-par experience.

    Oh...lest I forget...the women's bathroom was a hot mess. Not dirty, just messy. The grossest thing? A display of tampax and maxi pads on the counter was covered in a dirty towel. Are they kidding me?? Beyond the pale.

    30/12/10 | Link | Rating: 2.0
    56. Jen O.
    The Four Seasons event planning staff are the best in Boston. Jim has always been a pleasure, and the event execution has always been superb. I would not trust our most important dinner of the year to another hotel. We hosted it elsewhere once because of a scheduling conflict, and the experience was not nearly 5 star.

    20/03/14 | Link | Rating: 5.0
    57. Isabella R.
    Had an absolutely fabulous breakfast buffet yesterday at the Bistro Lounge! While it was pricey, the food and service were magical and top-notch to say the least!

    My three friends and I tried everything from the Greek Salad with Toasted Barley, to the Croissant French Toast, to the personalized Omelets...each plate was more delicious than the next!

    I would highly suggest taking someone out there for a special brunch or for that lovely "just because" reason...it's well worth it!

    One last thing---- The wait staff is sooooo friendly and polite making sure that you have everything you need and they go out of their way to make you feel like you're welcome to sit, stay, and indulge for as long as you like/as much as your stomach can take haha

    21/05/12 | Link | Rating: 5.0
    58. Billy C.
    I spent two nights at the four seasons on my recent business trip to boston and thought that there are a few good things going for this hotel.
    The location was a big plus. It is conveniently located in the heart of boston, very easy access to public transportation that takes you to every corner of the city with ease.
    The staff was very courteous and helpful.
    The only drawback was the fact that the hotel was kinda worn out for such an esteemed establishment. I mean the place needs a major updating. The condition of the property does not warrant the $500 night price tag. The carpet was somewhat worn, the bathtub did not drain properly, the tv is somewhat antiquated by today's standards and the sheets were clean but of lower end quality 300's at best.
    I believe that you should definitely expect the best of everything when booking a premier hotel in a big city. Though the four seasons might once be the pinnacle of boston hospitality, it certainly is merely a shadow of its former self.
    I would try the recent build W hotel around the block for a fresh and chic experience nxt time in Boston.

    13/08/13 | Link | Rating: 3.0
    59. Delroy H.
    this is the best place to relax and unwind. Also its a great place to people watch.

    03/10/13 | Link | Rating: 5.0
    60. Amy W.
    Our stay was completely flawless. The staff treated our young son like a total superstar and anticipated any needs we had (e.g. we requested a crib in the room and received not only a crib but a full set of baby toiletries, diapers, etc.) One night we had a fresh fruit basket delivered; another day we returned to our room to find a colouring book and crayons, snacks, and drinks for our little guy - all nice surprises. The gym and pool are gorgeous. We only enjoyed one meal in the Bristol Lounge (breakfast) but it was amazing. Best hotel in Boston!

    04/09/13 | Link | Rating: 5.0
    61. Michael A.
    $40 all you can eat brunch...

    Was it worth it?  Hell yes, I was starving...

    So the food and variety was good in general.  But to think that I spent $40 for two eggs, toast, fruit and tiny bits o' cheese kinda pisses me off.  I wish I had known the price before I went in and started gorging.  And if I knew the shell shock price while I was eating, I would have stuffed my cheeks and pant pockets on the way out with enough to last me through dinner!

    21/06/12 | Link | Rating: 3.0
    62. Kathleen A.
    I can't think of a nicer way to lunch than sitting in the 4 seasons restaurant on a gorgeous spring day watching the passers by at the Boston common. Great food, gorgeous view, delightful experience!

    08/05/14 | Link | Rating: 4.0
    63. Chantal G.
    This place is just wonderful. My sister got married there in August 2010 and even now we get special perks from the staff. The location is amazing for a summer wedding. We took pictures near the swan boats on the Boston Commons and in their event rooms. They all came out really well.

    I love their brunch-- all you can eat deliciousness! Yes, it's expensive and not something to do every weekend, but definitely to try once and a while with family and preferably others that will pay. Their dinner in the Bristol Lounge is delicious too... For my mother's birthday they brought out a large cake! Let's just say the Four Seasons Hotel Boston has been good to us and I will continue going back.

    03/02/13 | Link | Rating: 5.0
    64. Colum O.
    Great hotel at a very central location. Highlight had to be the noticeable emphasis on friendly service evident at every level. Breakfast had a wonderful corned beef hash and also enjoyed a wonderful Reuben in the bar area. The Harpoon Winter Warmer was quite a find in beer terms and the bar had a range of top notch craft beers on tap.

    18/01/14 | Link | Rating: 5.0
    65. Rob Y.
    We stayed during the Boston Marathon so take this with a grain of salt.  The hotel was full and we were staying from Sun-Wed so we were given a room facing the back of the hotel vs the garden view.  The room itself was nice.  Larger than expected, comfortable bed and upscale bath products from l'occitane.  If you have kids, this is a great hotel.  They treated our 2 year old like a star.  From the toy selection upon checkin to the treatment at the pool, they really value families and ensure kids have a great time during the stay.  big bonus points for that.

    Service was great.  Everyone from the doorman to the front desk and housekeeping were really kind.  Housekeeping noticed that we had milk in the ice bucket and asked if we would like a mini-fridge delivered to our room at no charge.  Little touches like that really show how much the staff matters.  

    With all these great points, why am I docking a star?  Two things....They called to apologize that no mini fridges were available due to the marathon but offered to send someone up to clean out the mini-bar and allow us to use it as a fridge which was awesome.  however, they didn't show up for over an hour and we had to call down to ask about it.  They were shocked that no one came and were very apologetic and someone came within 15 minutes.  The second issue we ran into was due to the Boston bombings, security was increased at the hotel and they only allowed registered guests in.  I had to go out to get dinner because the wait at the Bristol Lounge was too long and when I returned, they thought I was a delivery guy instead of a hotel guest.  not cool for a place like the four seasons.  I understand it was a special circumstance, but they should assume people are guests even if they look like  a poor guy like me.

    20/04/13 | Link | Rating: 4.0
    66. Lu H.
    I think we came here at a wrong weekend (July 4th). Because the hotel was exceptionally busy, every time we walked through the lobby, there were at least 10-20 people standing around, talking, blocking the hallway. On top of that, there were some ignorant people caught me by surprise. If you don't already know this, Four seasons is dog friendly. Dogs bark from time to time, and that's unavoidable. That's why whenever we travel with our pooch, I always ask for a corner unit to mitigate the risks of neighbors complaining. At this hotel, we also saw other dogs, and they also barked from time to time. But this one time we were in the elevator, Caesar (our 1 year old schnauzer) was in my arms. Some old guy walked in, and Caesar inevitably growled and barked. So normal people's reaction is awwww he's cute. This guy, he turned around, looked at Caesar, and went in a heavy Texas accent "so this hotel allows barking dogs now?". My husband responded, also in a heavy Texas accent despite we have absolutely no affiliation with Texas, "yes they doooo!"  I wanted to ask that guy, what did you expect, dogs bark, if they don't bark, they wouldn't be called dogs.

    Another incidence, even though Caesar looks cute, he doesn't like to be petted by strangers. And if people attempt to pet his head, that might provoke his nonstop barking. We were in elevator holding Caesar, some guy looked at Caesar, Caesar growling, he just extended his arm and tried to pet him without looking at us or asking if it's ok. I mean I understand Caesar is cute, but it's common courtesy to ask the owner whether it's OK to touch the dog. What if he bites you, would that be on you or me? Are people really this ignorant now?    

    I guess the point of those stories is that, I expected four seasons had a classier clientele, which it did at other locations. But this weekend ruined this perception. Other than that, I'd still give this hotel a 4 star, because everyone working here was extremely nice and courteous, service quality was excellent as usual, and our room was spacious.

    17/07/13 | Link | Rating: 4.0
    67. Donald B.
    1. The hotel is undergoing room renovations that commenced loudly at 8:10AM.  The renovations were not disclosed prior to booking.  

    2. The room was booked through American Express Centurion travel program, which provides for a space-available upgrade, but at check-in I was advised that all available upgrade suites were under renovation.  Hotel Assistant Manager, Tony Gatto, later phoned my room and told me that this fact was wrong and that this hotel did not honor space-available upgrades in my suite category (ever, despite the fact that this program was in writing from American Express).

    3. Guests received a letter in their room from Todd Najarian upon checkin that the Pol/Whirlpool was closed through January 27th.  The renovations of the pool/whirlpool were not disclosed prior to booking.

    4. The Bellman announced that my Suite's bathroom had been renovated.  This fact appears to be true, and the bathroom is acceptable, but the Suite itself appears not to have been updated in years.  It still has that just off the Mayflower feel that Boston is sadly known for.  

    Frankly, I have never stayed at a Four Seasons Managed property that had undisclosed heavy renovations in progress.

    I suggest a lesser brand name Management Company property that boasts more recent renovations and a sense of candor about the property's renovation status.

    The General Manager contacted me by phone, apologized for the neighboring renovations on a building condo unit and refunded my one nights room and tax.  I feel as if the renovations issue will be better handled in the future.  I have added a star to my original rating.  Thank you.

    13/01/14 | Link | Rating: 2.0
    68. Andrea S.
    Recently had lunch at the Brstol Lounge food was ok and service was so so , unfortunately on the way out I tripped on the stairs and was treated horribly by the staff.  I felt that I was ushered out and when they asked if they could get my car for me they did not even pay for the valet, HOW CHEAP.  Really not even an offer for a rerturn meal or a sorry, I have been treated  better at far less expensive places and this was after we had dropped 100.00 foe lunch.

    13/08/14 | Link | Rating: 1.0
    69. Jen H.
    Michael, you made me feel like a VIP.  Thank you for being awesome.

    My gorgeous room overlooking Boston Common was wonderful, the spa & fitness center felt like an oasis of calm and every staff member treated me like royalty.

    Room service food was very mediocre in choice, quality and taste (and I tried a couple of times), but at least the wine was good, which saved the day.

    If you're staying in Boston, this is truly the only hotel in which to stay.

    02/06/12 | Link | Rating: 5.0
    70. Michelle P.
    We notified FS that we would be arriving with our twin boys and upon arrival they were each greeted with their choice of welcome toys!  Oh boy!!
    So hubby checks us in and off we go to our room, where we find two cloth bibs embroidered "Four Season Hotel Boston", two courtesy jars of baby food, and apple juice!  What a nice, sweet, and thoughtful move.  Every night, our chamber maid would leave us extra bottles of water knowing we needed it to make our babies' formula for the next day.  Its the little details like this that hold a big place in my heart for The Four Seasons Hotels :)

    04/08/11 | Link | Rating: 5.0
    71. Anne-lise S.
    I had an AMAZING time at the Four Season.
    Joseph deserves an entire review.
    Kind, respectful, polite, he made me feel at home.
    There when you need him, he provides the service that you are hoping for.
    I'd like to thank him again for being such a fantastic host.

    16/04/14 | Link | Rating: 5.0
    72. Tricia W.
    Best staff ever!!! From the beginning to the end staff is amazing.  Customer service is amazing, you feel like family.  The interior is breath taking very grand.  The finger food was a little stale and cold.  It felt like it was prepared and left out so the bread starting getting hard.  5 stars for valet and staff.  They treat everyone with class and style....thank you.

    05/12/14 | Link | Rating: 5.0
    73. Elle W.
    I think the Four Seasons franchise is excellent.  I'm rating this one 3 stars relative to the other two hotels in Boston that I prefer (Boston Harbor Hotel and Ritz Carlton).  What I like about the Four Seasons is its location, service, and L'Occitane soup/shampoos.   Early check-ins are usually not a problem.  I just call when I land and tell them approximately what time I plan on arriving there.

    I find the lobby and overall hotel to be more dimly lit, which gives the place a more somber feel.  It feels more dated than the other two hotels.  I do care a lot of having a lot of light (ideally natural, but artificial will do in a pinch), so my visceral reaction to the Four Seasons is more negative.

    18/02/13 | Link | Rating: 3.0
    74. Carolyn L.
    Fun times with good friends! Happy 5 year reunion TUFTS DENTAL !

    03/08/14 | Link | Rating: 5.0
    75. Dan F.
    It pains me to say it, but this hotel is in dire need of renovation.  I have stay at several Four Season and this is one of the least attractive ones I have very been.  It is in a great location, which is why it gets two stars.  Service is up to Four Seasons standards.  We went to the Viennese dessert buffet and it was a huge disappointment.  It has tiny cupcakes that look like they are from Wal-Mart (you know form the clear clam shells) and the crepes are fair.  We will stay elsewhere when returning to Boston.  They should try and model this after the Four Seasons is Seattle, now that's true luxury!!!

    08/01/14 | Link | Rating: 2.0
    76. Jaimee A.
    An amazing hotel! They really know how to make you feel like a VIP. When we arrived they greeted my daughters by name and had stuffed animals for them. Our room was lovely. They had diapers, diaper cream and wipes for my 2 year old, a real crib (not a pack-n-play) and robes and slippers for all of us - including my girls! That night room service came with cookies, Yoohoo and snack pack pudding for the girls.

    The gym was beautiful and clean. All the equipment was current and working. They had chilled towels, ice water and headphones for all the guests. The pool was also lovely and clean.

    The spa was great, the hubby and I both got massages (mine swedish, his hot stone) and we were both very satisfied. They also offer free coffee and croissants every morning by the pool.

    We loved the Four Seasons and will definitely be coming back!

    31/05/13 | Link | Rating: 5.0
    77. Bob O.
    The regional management team responded to my concerns and comped my room. They demonstrated true regret that renovations impacted what would have otherwise been a good experience.

    Raised to 3 stars due to management's response.

    I'm going to stay there again to give them a second shot.

    17/01/14 | Link | Rating: 3.0
    78. Pablo S.
    Went there for breakfast on Christmas eve, service was great, pretty attentive and not intrusive. Food was also pretty good, the downside of it tho was their prices, I don't mind paying the high prices but went you're starting to move tables and chairs because you want to get ready for the dinner rush, that's an issue. Great place for cocktails!

    27/12/14 | Link | Rating: 4.0
    79. Nason H.
    I love their Sunday tea time and desert selections! It's been a while since I've stayed here, but from what I can remember it was great as well!

    02/01/15 | Link | Rating: 5.0
    80. Carla D.
    Every winter my husband and I take the train from Somersworth, NH to Boston for a weekend get-away.  For our January trip this year we stayed at our favorite Boston hotel, The Four Seasons.  I love the friendly, attentive staff and the attention to detail that one finds at The Four Seasons.  It's the feeling of being pampered without being intruded on.  The weekend was fabulous, but not without flaws.  The minibar in the room was supposed to unlock automatically as soon as we registered, but did not.  It too a call to the desk & a visit from one of their 'engineers' to fix the problem.  Also -maybe it's just me- but I like a bathtub to soak in, especially in the winter.  The guest room in which we stayed had only a shower.

    09/02/15 | Link | Rating: 4.0
    81. Reid F.
    Staying at the Four Seasons will likely cost you a great deal, but it is amazing.  The facility is beautiful, and the staff goes above and beyond to provide the best service.  My wife loved the shower with the two heads, one overhead to provide a firm but gentle rain.  

    The pool and jacuzzi overlooking the Public Garden were wonderful, as is the exercise facility.  My only negative is that the bed was not so luxurious as those at other hotels of this caliber.

    06/08/14 | Link | Rating: 5.0
    82. Laura R.
    A beautiful hotel with extremely nice staff. The food in the restaurant is very nice.

    04/04/15 | Link | Rating: 5.0
    83. Mike C.
    This was truly a 5-star hotel experience. From the several staff members that greet you warmly on the way in, everything was as good as you would expect from the Four Seasons name.

    Once again, I stayed at a sick hotel way nicer than anything I would pay a normal price for thanks to the wheelings and dealings of my wife.

    Most importantly, the rooms are top notch. Not only are they obviously clean and well-kept, but they are very spacious as well. I've been in some hotels of this caliber where you feel like you are in a box, but this one had a feeling of a bedroom and a little living room area almost, along with a corridor on the way in.

    Also, the wifi is complimentary, which is a nice touch that saves you from that hidden $15-$20 daily fee you often cough up once you check in to mess around on your laptop.

    The 24-hour fitness center is also very high quality for a hotel. Plenty of cardio machines and weights to work off that Saturday night dessert buffet they have at the Bristol Lounge Restaurant within the hotel.

    Lastly, the location can't be beat. Located smack dab in the middle between Boston Gardens and the Commons on Boylston Street, it's perfect for getting everywhere good you need to go in Boston.

    Assuming I can get a decent rate, I would love to stay here whenever visiting Boston.

    16/01/14 | Link | Rating: 5.0
    84. Wendy L.
    This is not one of my favorite hotels. It doesn't have the beauty of other high-end, urban hotels - it's much more utilitarian and traditional.

    The rooms are old school with very traditional and old-fashioned furnishings, included corded phones. The best part about the room was the bathroom which was large with a luxurious shower and great L'Occitane products. The bed was quite uncomfortable - it was springy and not very plush (I compare it to the beds at Starwood properties).

    The big plus of this hotel is the fitness center. There's an indoor pool, lots of machines and workout gear (plus shoes!) that you can borrow free of charge. It may seem gross to some people but it really does save room in your suitcase.

    The location is top-notch, across from the public garden, close to shopping on Newbury St and walking distance to the South End.

    19/09/14 | Link | Rating: 3.0
    85. Andy H.
    Ok, this Hotel is small, but beautiful. I stayed there for 2 nights living in the lap of luxury in my 1 bedroom suite overlooking the park. Be prepared to shell out big bucks for everything here, the Sunday brunch for $49.95 per person is not to be missed, despite the ridiculous price. I used the beautiful gym on the 8th floor and had a great workout. The only negative I found, was the bar food. We ordered the Pork Sliders which were all fat, and flat out disgusting. The waitress raved about this for some ungodly reason. They were hideous and had to be sent back. After that, this little snot nose waitress who recommended this crap, copped an attitude and avoided us for the rest of our time at the bar - no great loss believe me. Other than that, I recommend the 4 Seasons to anyone visiting Boston who wants to stay in a beautiful, classy Hotel.

    29/03/15 | Link | Rating: 5.0
    86. Francesca M.
    One of the best steak of my life. French fries were delicious and the staff so kind :)

    10/05/15 | Link | Rating: 4.0
    87. steve b.
    Had a nice suite  - a bit small - but overlooking the park (room 333).  Four and a half stars.  The first two nights were great.

    But tonight we get to our room after dinner and it sounds like a band is playing right under our room  How can that be - we're on the 3rd floor.  We call the front desk and find out that there's an event going on on the 2nd floor right underneath us.  

    "When will the music stop? we ask.  They didnt know but will call us back after they find out.  Minutes later the front desk calls back and informs the music would be blasting "12:30  Note this is on a _Wednesday_ night.  "Would you like to move your room or would you like some ear plugs?"

    WTF is this the Marriott??  Why did you put us in this room without giving us the courtesy of letting us know before hand.  And if you didn't know the day we checked in how about today before we got settled in.

    Given the price of the room the Four Seasons should be embarrassed.

    There are lots of better choices in Boston.
    We'll be staying anywhere but here.

    20/05/15 | Link | Rating: 2.0
    88. Jason L.
    I went for afternoon tea for my friend's birthday.

    All of the promotional material for this event discusses the Boston Tea Party, which ten years ago would have been doubly ironic, but given the current political climate, is triply so. So strange is the discussion, that it folds back on itself, wave upon wave of unintended meaning rippling over the ad copy that brags about the road from Boston Tea Party to Four Seasons Tea Party. We're far from a revolution here, folks. The background music isn't exactly Boots Riley.

    The room is sumptuous, with large tables and large red leather and wood chairs. We were attended to quickly, and all ordered the Royal Tea, which includes Kir Royale, a pot of tea, and snacks. Each person gets a scone, banana bread, shrimp toast, chicken salad finger sandwich, cucumber sandwich, cream puff, lemon tart, and one other sweet thing I can't remember. Inlcuded is also butter, lemon curd, and jam.

    Overall, this was too much sweet for me. I would have skipped the banana bread and had one more savory item. But that's just my taste.

    We sat and chatted for a while, and for a while the service was attentive, if not stellar. After drinking two pots of really tasty fermented green tea, I went to use the bathroom. I went into the stall, which was of the type that has a complete door that close behind you - good so far. As I closed the door, the handle fell off, and I became locked in the stall. Nobody else was in the restroom, so I had to remove the door locking apparatus to get out. I literally unscrewed the handle and escaped.

    When I got out and told the staff, they laughed at me. Dude, I almost had to call 911 to escape your bathroom, and you are still charging me $40 for a pot of tea and cream puff? Eventually, as we lingered a bit longer, they stopped refilling our water.

    My friend had a good time for her birthday, but service could have been much, much better. And it is time to update all the talk about the Boston Tea Party, guys.

    13/01/15 | Link | Rating: 2.0
    89. Bobbie F.
    Tried high tea at four season for a baby shower.  small cookies and tiny sandwiches that are so so.   rarely saw our server.  our small tea pots were not frequently filled.  came down to a bill of $48 per person.  Our server said that because some people in our party didn't show up and they already made the cookies, therefore everyone got a higher bill.  i realize that this is the most pretentious thing I've tried and vowed to never ever do it again.

    Seriously people - life is short and there are amazing food out there to taste, amazing things to try.  These overtly expensive sandwiches and cookies are uninspired and dry.  There is more to life! :D

    01/03/15 | Link | Rating: 1.0
    90. John R.
    Pretty typical of classic Four Seasons treatment from start to end. The room was comfortable, the bathroom spacious enough to make the sink useful...though kind of odd to have the shower and tub side by side like that but I think it works to save space for the more critical needs.

    It might be a small item of service to many but being a part of a large group and in the bar area -- when I asked for a sparkling water -- I was given a glass and a full bottle of water. Please don't read this as a negative -- as someone who was trying to stay hydrated it was awesome to have that full, large, bottle of water instead of constantly asking for a refill. Nice to have this happen without even asking.

    03/05/15 | Link | Rating: 4.0
    91. James H. H.
    Love staying here!!! A great location, incredible front end staff. Have only good things to say about my stay.

    13/04/15 | Link | Rating: 5.0