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Nine Zero Hotel, a Kimpton Hotel in Boston, MA

Nine Zero Hotel, a Kimpton Hotel in Boston, MA

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Company Info:

Rating: 4.24

Address: 90 Tremont St, Boston, MA, 02108

    Hotels in Boston, MA



    Comments (184):

    1. kap n.
    this place was okay.  the only downside to this place was that the walls were paper thin.  neighbors were easily disturbed, then proceeded to complain.  NOT COOL!

    30/07/06 | Link | Rating: 3.0
    2. Yosh H.
    This nationall recognized stylish luxury hotel, with only 190 rooms, is everything one would expect from a boutique hotel.  Designed with unique lighting and decorated with chrome, stainless steel and glass elements, the structure is very clean and crisp although each room is beautifully furnished with up-to-date technological amenities as well as custom-stocked bars, imported Italian linens, Mario Russo bath products, and many other fine details.  I chose to stay a night at this hotel for it's location in Boston's downtown and all I can say is that it was a very memorable night.  And in addition, an award-winning restaurant, Spire, resides right on the second floor of this hotel.  So one can sleep and eat great without ever leaving unless one needs to.

    23/08/05 | Link | Rating: 4.0
    3. Jonathan W.
    beautiful interiors - elegant and "big city" sophisticated. nice in-room extras (bar, stereo, television, free internet wi-fi.) very accommodating staff - would definitely stay here again.

    15/03/08 | Link | Rating: 4.0
    4. Bob B.
    A little pricey. It has a great location and the rooms are very nice, but a bit small. It is pet friendly and that's so rare I should probably give it five stars but we didn't know and didn't bring our dog. The concierge was great and made all our reservations for us and they were printed out for us at check it. All in all a very nice place to stay.

    06/08/07 | Link | Rating: 4.0
    5. Rave M.
    Haven't stayed here, but it sure has the reputation of being one of Boston's swankiest hotels.

    18/04/07 | Link | Rating: 3.0
    6. Shannon S.
    Awesome--and I can be picky about hotels.  Amazing design, lots of art, free wine reception.  Plus, the staff is friendly!  This is so uncommon in a boutique hotel.  The rooms were beautiful and the bathrooms huge!  They also have aveda products.  My husband and I stayed here for our anniversary, and it was a perfect experience.  The KO Lounge upstairs is pretty nice, too!

    09/03/10 | Link | Rating: 5.0
    7. Caitlin S.
    Not all that impressed....the rooms are bite size small, the walls are a bit too thin, the service was medicore. However, the location is great, the bed was really comfy and the Mario Russo products are fabulous..

    16/01/07 | Link | Rating: 3.0
    8. RafiQ S.
    Quite pricey, but centrally located around Downtown Boston. I am all into boutique hotels, so I will definitely recommend to stay here. The only draw back is that don't plan to come during graduation time, coz this city is full of colleges, so getting a room this nice can give you a hole in the pocket.

    24/10/07 | Link | Rating: 4.0
    9. Greycella L.
    Here I will review a hotel I haven't been to and not feel guilty about it, want to know why? It's currently managed by the folks responsible for another fabulous botique hotel- the hotel vogue in montreal and I'm not at all surprised by the overwhelmingly positive reviews this place is getting here and on trip advisor. These people know how to attract and retain competent employees and it totally shows. I almost booked here this fall and wound up going somewhere equally priced and totally disappointing and look forward to staying there my next trip to Boston. If you're going to splurge, splurge someplace where with the people at the top know how to get the smallest of details right to make you feel comfortable away from home and revel in the fact that you've got helpful folks willing to help you navigate your way through the unfamilar & crazy city streets!

    22/12/06 | Link | Rating: 4.0
    10. Lauren W.
    This is a great boutique hotel in a great location.  Comfy beds, outstanding service, nicely decorated rooms, and a mini-bar that includes several different cocktail mixers to choose from (plus a shaker and real cocktail glasses -- not that I actually took advantage of this, but hey).  What more could you want?  I slept well, was in easy walking distance of my office in the financial district, and the service was perfect.  I will definitely be back anytime I'm in Boston.

    09/10/07 | Link | Rating: 5.0
    11. Elle C.
    the first NICE hotel i ever stayed in. kinda grew up staying in best westerns...so i was in awe - the boutique-y ambiance & warm design, huge down comforters & fluffy pillows, marble bathrooms. super nice concierge - they were extremely helpful and unbiased to a kid staying solo. i was in my early 20s at the time and had never been to boston and they treated me like royalty.

    i would highly recommend this hotel to anyone. although i just looked at the prices per room, and i don't remember them being so expensive. pretty sure i payed less than $200 a night on 4th of july in 2003.

    31/10/07 | Link | Rating: 5.0
    12. Marina E.
    The sole reason why I picked Nine Zero as my hotel of choice when I stay in Boston is because they have absolutely no pet restrictions.  You see, I am a rottweiler owner, and as passive and useless my dog is when it comes to protecting me, the common public and the media has this "ignorance is bliss" attitude towards rottweilers.  When I booked a room with Nine Zero, not only did they give my dog and I a very gracious welcome, the room was nice, clean, and modern, but they also gave us a military discount.  Most people just say "thank you for what you do" to military service members, but not many people actually show it.  Nine Zero showed it.  The only downside to this hotel is when I would take a shower and turn the hot water...the pipes would vibrate quite loudly.  Other than that, Nine Zero will be the only place I'll stay in Boston.  Lastly to all you ankle biting dog owners out there...control your dog.  When I, a 5'2, female can control a 110lb male rottweiler, I expect you to do the same with your spoiled, overweight, pink bow in the hair, yapping shih tzu.   Make an appointment with Caesar Milan, man.

    06/12/09 | Link | Rating: 5.0
    13. Crusader S.
    Great boutique hotel. Excellent customer service. Hotel looks iffy from the outside, but once you go in you will see modern improvements. Hotels rooms are clean, fresh linens, CD music is played while you enter your room, complimentary chocolates and water. Bathrooms have marble counter tops, huge shower w/ lots of water pressure and adequate soap, lotion, shampoo toiletries. The provide daily bed prep and provide ice in the evening. After a hard days work, its great to have it. Also provide is free wifi. The best part is the customer service and their attention to detail.

    24/10/07 | Link | Rating: 4.0
    14. Desiree B.
    Rooms were comfortable.  Free wine every evening.  Dogs welcome.

    27/11/10 | Link | Rating: 4.0
    15. Alysaun K.
    We stayed here for 2 nights. We had originally booked one, but found that Boston is way too cool to only stay one night. They were very accomadating about giving us another night for the same rate. The staff is very friendly and helpful- every single staff member, including handy men and housekeeping, had a smile and a hello for us. The front desk learned my name after the first day, and called me Ms. Knox the whole time which was kinda awesome. I was a big dummy and forgot a stroller, and they had one to loan (for free!). I had a view room, and the view really was awesome. The rooms were nice, I have stayed at other Kimpton hotels that are a little nicer. The desk legs were a little banged up. The beds are RIDICULOUSLY comfortable. My mom is permanantly disabled with an awful back, and she said it's the best she's slept in a long long time.
    All in all, it was a fantastic stay and despite the hefty price ($322 a night for Sunday and Monday) I would definately stay again!

    14/11/08 | Link | Rating: 4.0
    16. S S.
    The thing about this hotel is if you aren't from around here, chances are you will miss taking a sharp right on tremont to pull in to the hotel.Thats excatly what I did! Also the Omni is close by so dont confuse it with that. This is a Kimpton property, they go for a very modern W hotel kind of feel, great service, never tried the resturant+bar that everyone raves about Spire, i think thats what it is called. Oh very centrally located to everything in boston!

    24/10/07 | Link | Rating: 4.0
    17. Jennifer D.
    A nice hotel with modern decor (a lot of black furniture with black and brown stripped bed covers).  They have very gracious staff who will do what it takes to make your stay comfortable.  

    $285/weeknight rate.

    20/04/08 | Link | Rating: 4.0
    18. Susan A.
    LEOPARD AND ZEBRA BATHROBES! Cool handmade artisan soaps. Nice mini-gym. Good lobby music. Free champagne from 5-6. Go out and end your night with night cap at the Beantown Pub across the street before you stumble back to LEOPARD AND ZEBRA BATHROBES!

    01/12/08 | Link | Rating: 4.0
    19. Chris V.
    Have stayed at many Kimptons usually out west . Had to do business in Boston the last few months. Stayed at Hilton, Omni, Marriott. Weston. Nine Zero. By far the Nine Zero is a star or 2 above them. Service was awesome. Rooms for being downtown Boston were clean and modern. THE OMNI may be the exact opposite. Looks ike they updated 1957. The wine hr is awesome. The restraunt KO was a pleasent surprise. The Bar is awsome. The Bar staff are Fun and worth the trip to have a drink. The food there was great not much for hotel restraunts but this is 5 stars. May be a little pricey but not any more then others I have been in boston. WORTH THE STAY...

    09/03/08 | Link | Rating: 5.0
    20. victoria r.
    Let me start off by saying I LOVE that they are Eco-friendly! They let you choose whether to clean your bed sheets every day; in order to safe electricity and water. The room was spacious and clean. Great view of the city from our room. Only complaint... they do not give you new little sample bottles of soap, shampoo, or conditioner after you finish the first. However, they do provide a pack with a large bottle of shampoo, conditioner, and soap to keep for ONLY $90.
      As for the room service, I would assume it is good. I usually like to try what the city has to offer instead of eating something usual. The decor was up to date and clean. Loved the layout of the suite. Although thought it was weird the sliding bathroom door had no lock!? Haha.. also found it amusing my boyfriend and I could hear our neighbors having drunk sex ( I believe they were in the room on top). Hmm... Great, safe location... blocks from EVERYTHING. The concierge was very friendly and helpful. They gave me great tips, directions and helpful ways to get around to see the best Boston has to offer. (Also printed my boarding pass).  
      The hotel offers wine tastings daily in the lobby area. They also placed a bottle of Champagne and 2 choc. covered strawberries in our suite, since it was our anniversary. Would definitely stay here again.

    17/12/07 | Link | Rating: 4.0
    21. Baochi N.
    This is the best of the Kimpton hotels I have tried out in Boston...so much better than Onyx. Some people judge restaurants by the quality of the food and the cleanliness of the bathrooms. Similarly, I always include room service in my overall assessment of hotels, and the room service here is great.

    Comfy beds, good location, and a cool bar area adjacent.

    20/02/06 | Link | Rating: 4.0
    22. Joseph R.
    Definitely one of my top 5 hotels to stay in Boston.  This ultra chic boutique hotel is comfortable, clean and the staff is amazing. I've stayed at the 90 at least 10 times and have never had a bad experience.  Be sure to check out the Cloud 9 suite.  I got a great deal on it and it was well worth the money.  The view is amazing.  I generally prefer the spacious presidental suites to the regular rooms.  The regular rooms are not that big and I need space to entertain clients  for work when I stay at this hotel.  The presidential suite has a full size living area, dining area and a master bedroom.

    18/01/08 | Link | Rating: 5.0
    23. Phil J.
    Of all the Hotels in Boston 5 Star or not, I have never had longer wait times on the phone.  I work in an industry where we are constantly traveling.  I deal with Hotels all the time.  From West to East all over this fine nation I have not once been on the phone for close to an hour without even speaking to one person.  Come on people!!!  What is the Malfunction!  The staff at the 9Zero is clearly overworked and underpaid if they cant even pick up the phone to say "hello" before placing you on hold for 30 minutes.  Twice in a row!!!  Unacceptable!  I will NEVER put another business associate in the 9Zero as clearly they are impossible to get in touch with!  They would get 1 star, but it is a pretty place!

    30/06/09 | Link | Rating: 2.0
    24. Brian P.
    Disclaimer:  I am a long time, satisfied employee of the Nine Zero!

    Having worked the door/front desk for 5 years now, I can say that I take great pride in my employer and my colleagues at the Nine Zero Hotel.  While not everybody's stay has been perfect, we do our honest best to go above and beyond to make everybody's stay memorable.

    Please feel free to find myself (Brian) at the door on the weekends, or look for my good friend Tom during weeknights for any questions about the hotel or the surrounding area.  We are always willing to assist others in finding their way around.  Kimpton Hotels has done a great job in empowering their employees, and I would love the opportunity to share my motivation and excitement with you!

    I look forward to seeing you at the Nine Zero in the near future.

    29/03/09 | Link | Rating: 5.0
    25. Jen B.
    I have stayed at this hotel probebly six times or more and I love it more each time I go.  It is the same today as it was the year it opened.  There is a reason it wins the Best of Boston Boutique Hotel award all the time.  

    From the moment you step into the lobby it feels like you are being transported to the future.  The lobby is complete with oversize chairs that look like they belong in the livingroom of the Jetsons.   I work in the travel industry and let me say that it is very hard to impress me with hotels and service.  I know what we expect for our clients and I am always looking to find flaw and with this hotel I never do.  I would send our clients here in a heartbeat and without hesitation.  You know it is a good hotel when you are in the industry and you would stay there yourself.

    The staff goes out of their way to accomodate you.  I have never encountered anyone in all my stays there that was not willing to assist me in some way.  Whether it was recommending a good place to eat brunch or assisting me with hailing a cab in the wee hours of the morning.  They were always ready to help.  The rooms themselves have the same oversize theme as the lobby with beds that resemble a sleigh and a huge oversize chair.  Each room comes complete with Mario Russo bath products, a terry cloth robe, cd player, mini bar (extra charge to use) and bar wear.   I always bring my own wine but it is nice to have wine glasses in your room to utilize upon your arrival.  

    The upper floors have a better view and are known as their "Sensational Rooms".  I have stayed in both the "Fantastic" and the "Sensational Rooms"  The difference is that in the Sensational rooms the windows are larger and they have a better view and they are on an upper floor.  There weren't any real differences in amenities that I noticed.

    The bar downstairs called Spire has some fabulous martinis.  If you like things like a white grape martini or perhaps an expresso martini which comes complete with an expresso bean this is the place to go. The prices at the bar are a little pricey, but that is expected as it is a luxury hotel and hotel bars are always more expensive.  If dessert is more your thing try their Creme Brulee it is to die for.  Do yourself a favor even if you are from the area book yourself a room at this hotel you won't regret it!

    I'd give this ten stars if I could.

    06/12/06 | Link | Rating: 5.0
    26. Conny F.
    This hotel is listed as a luxury hotel in my tourist guide...I am not sure I agree? The location of this hotel was unbeatable, only steps away from boston common and you can easily walk everywhere else. But the room was tiny. Granted it had an awesome martini bar and a nice little stereo...Staff was very nice and friendly. But honestly...if I had to pay that much money for a room....I probably expect a little bit more.

    I liked the Hotel Costes touch with the music in the lobby.

    08/05/07 | Link | Rating: 4.0
    27. Valerie D.
    Kimpton hotels have yet to disappoint! Very nice hotel!

    Great location. Just a few steps away from the Commons. You can even see Sam Adams grave across the street from the lobby (where they do a complementary wine-happy hour).

    Nice touches: complementary wine happy hour, $10 minibar cards, complementary cocktails at the KO restaurant lounge.

    My only REAL gripe: Parking is $40/night! Very pricey. Is this a standard price for downtown Boston?

    31/07/10 | Link | Rating: 4.0
    28. Karen B.
    What a great hotel!  We only stayed here one night during our trip to Boston, and I only wish we had the opportunity to stay longer!  The room was great and I loved all the decor.  The best part about the hotel was the amazing service.  The employees working the front desk and the concierge were spectacular.  I would definitely recommend this hotel to anyone coming to Boston.

    30/06/10 | Link | Rating: 5.0
    29. Tim O.
    This is part of the Kimpton chain, which I think is one of the best hotel chains in the country if you want to combine quality with price and good service.  The hotel is very modern and feels quite new.  The rooms are very comfortable and well-equpped, nice beds and bathrooms with Aveda products, and flat screen televisions.  I was only there for one night, but service was fine, though not as over-the-top as the service I have received at the San Francisco and other West Coast-based Kimptons.  I have noticed the East Coast staffs are not as friendly as the West Coast Kimpton employees.  The location is good, and they feature the nightly free wine service to guests. Overall a good hotel, though I do not like it as well as some of the other Kimpton properties that seem to have more personality.

    06/07/09 | Link | Rating: 4.0
    30. Chas B.
    Very stylish and trendy, excellent location for exploring old Boston. Staff friendly and helpful.like all Kimpton properties, free Wi-FI and wine tasting. Comfy beds, huge bathroom.

    29/09/10 | Link | Rating: 4.0
    31. Stephanie L.
    Valentine's Stay-cation!

    My boyfriend and I booked a king premier view room at a slight discount from a promotion we had seen on a travel site.

    The good: It was quite large, very clean, very hip. It had a huge bathroom and a very nice bathtub. The relaxation CD in the room was actually relaxing. The staff was very nice. There's a free wine reception every afternoon. Great location. Aveda bath products!

    The bad: Our lock died. Yes, the battery just gave up. We had never heard of this, but went down to the front desk. The guy said that our magnetic strips were probably demagnetized, "fixed" them, and handed them back after giving us a small lecture on not putting them near our cell phones. They still didn't work. We called the front desk. The repair guy came 10 minutes later (that starts to feel like a long time). He fixed it, but also gave us a lecture on how not to keep our cards near our cell phones, and insisted on giving us new keycards. Hellooo?! We didn't de-magnetize our cards, dudes. Our lock was out of batteries. Don't try to blame us. (My card worked the entire time. I tried it on the supply closet while no one was looking. Was it supposed to work there? Who knows, but it did).
    Also, while I love hip hotels, the poor betta fish in the awkwardly sized vase on the front desk is MISERABLE. I own bettas and almost cried for this one. Bettas need shallower bowls with a lot of surface area on top to breathe easier. This was way too deep with too little surface area.  The poor guy looked so sad. (I first thought he was dead. Not a good sign).
    Lastly, the lobby is teeny-tiny. It feels less of a luxury hotel when you have to walk through it to your luxury room. Oh well ...

    A solid 4. Definitely not the best, sorry guys! Just a bit expensive, and still has some small issues.

    22/02/10 | Link | Rating: 4.0
    32. Elaine L.
    My husband and I were going to Boston to celebrate our 30th wedding anniversary and decided to stay at the Nine Zero based on the location. I was able to email the concierge, Thomas, to obtain dinner reservations for Saturday night before we arrived. The wine hour was a lot of fun, getting to talk to other guests was great. We were also given special attention to help celebrate! Everyone was very nice. We would stay there again!

    20/02/11 | Link | Rating: 5.0
    33. Jeff W.
    The family and I are big fans of the Kimpton Hotels.  We chose the Nine Zero based on location and past experience and were not disappointed.  The location is fantastic for tourists (like us) as you can easily walk to most of the main attractions and there is a T line nearby.

    The staff was amazingly friendly and helpful (as usual for Kimpton) though housekeeping left much to be desired.  Our floors were filthy, vacuumed only once during our four day stay and a large grease mark (present when we checked in and reported to staff) was ingnored and we ended up taking some of it home with us.

    Overall, the experience was great.  Thanks you Kimpton!

    28/04/08 | Link | Rating: 4.0
    34. Zachary S.
    what an amazing hotel!  I've stayed here thousands of times (ok, probably like 4 of 5 times) and it's superb.

    Very trendy, nice rooms, great location and the service is second to none (I always wanted to type or say that).

    It's expensive though...

    30/11/07 | Link | Rating: 5.0
    35. Trip C.
    We love our Kimpton hotels!  

    Nine Zero actually began as a happy fluke when we arranged for a Boston hotel through Priceline.  Imagine how ecstatic we were when we got the Nine Zero!  

    Check-in was quick and painless, and the room was absolutely gorgeous.  Typical Kimpton style, modern and clean with a large room and bathroom...wonderful!!!  The bed was absolutely one of the best we've slept in, and the entire staff was beyond helpful, cordial and pleasant.  

    Even better, the location is central to most historical things in Boston...steps from Boston Common.  I'd stay here again in a heartbeat!

    19/05/08 | Link | Rating: 5.0
    36. Dan B.
    Nine Zero got the basics right but left me wanting a bit more in terms of the little things. Does that make me spoiled?

    The room looked nice but was too small for all its furniture. You couldn't make it to the desk without banging your knee on the ottoman. The bathroom door would get stuck, causing me to temporarily panic and imagine myself trapped there all day. I finally applied all my body weight and got the thing open - a totally unexpected morning workout. There was no newspaper in the morning, they got my breakfast order wrong but promptly and kindly corrected it.

    Overall, the place was nice and the location is fantastic. But in the ranking of cool boutique hotels, this one fell a bit short.

    01/10/07 | Link | Rating: 3.0
    37. Rachael B.
    had a great experience staying here. the rooms were modern, clean, and a good size. our room had a beautiful view of the commons. the staff was wonderful - very polite, helpful and accomodating. we needed a cot for my sister to sleep on one night and they set it up with no hassle, no fuss. it was nice staying in such a central location so we could walk everywhere or take the T. definitely going to stay here again next time we come visit.

    16/03/12 | Link | Rating: 5.0
    38. Brenda H.
    I'm a huge fan of the Nine Zero.  I'm a Kimptons frequent member, but I really only stay at the Nine Zero.  

    Service:  Thier staff is pleasant and quite informative.  They have always been very accomodating.  Upon entering my room, they always have either a bottle of wine or a bottle of Voss water waiting for me, with treats and a personalized welcome card stating some of the things they can do to make my stay more pleasant.

    Amenities:  I love their Mario Russo shampooo, conditioner, body lotion and soaps that they provide in the rooms.  They also offer a wine reception from 5-6pm daily.  

    Rooms:  I love the beds.  They also offer a pillow selection.  Several other items they offer (for an additional charge) are pajamas for both men and women, socks, full size toiletries, and bath robes.

    They are cute and trendy.  I have definitely made this my home whenever I am in the Boston area.

    15/06/08 | Link | Rating: 5.0
    39. Liz M.
    Loved it!  The staff was so friendly and helpful.  Not helpful in the way that they just want a tip, but actually helpful.  Loved the decor, a little tacky, but in a fun, tasteful way.  Very centrally located, although the area was a little sketchy at times.  Room was extremely clean and bed was comfortable.  I really loved the little extras (they great you with a few glass of wine or champagne,have a whole list of gratis items you can request if you forgot something and even have a "pillow bar" to choose from).  I would definately stay in another Kimpton hotel the staff was so welcoming and really cared.

    23/02/11 | Link | Rating: 5.0
    40. Troy H.
    I like the little things...champagne at check in, the box of chocolates waiting in the room, the very friendly and attentive staff, the daily WSJ, and the wine reception hour. Naturally, this is all very Kimpton-esque service...not just specific to this hotel...but it's still nice.

    The location was perfect for my meetings by day and for after work activities by night (tons of stuff near by). The hotel itself is quite nice, it's just a little step down from something like their Solamar property in San Diego. I think someone else mentioned the HIGH FLOW shower in their review...I agree that the shower works just fine. The only thing that I would wish is for the hotel to be a bit bigger...the wine reception can get a little cramped in the lounge (the "Living-room").

    All in all, I think I'll make this my default hotel for Boston.

    09/04/09 | Link | Rating: 4.0
    41. Kathleen C.
    Nine Zero was fantastic.  In between 2 T stops, on the Freedom Trail and steps away from Boston Commons.  And the best part was that our view looked similar to the view from The Departed with the State House in the background - really cool!

    Room wasn't overly large but a friend said it was a lot bigger than his at Omni Parker which is right next door.  And everytime we left the room (morning, noon, night), someone would come in and clean it for us!  AWESOME!  And they kept leaving bottles of water or chocolates out for us.

    Bed was so comfortable.  Front desk really nice and let us check in at 10 a.m. with no additional charge.  (and we received new shampoo and conditioner every day--contrary to another post)

    Definitely wish we ate at the restaurant (KO Prime) but we just ran out of time!  Next time...

    **Kimpton Web site has great deals for this hotel.  Ended up being better than hotels.com , expedia and orbitz.  So check their site first!

    25/02/08 | Link | Rating: 4.0
    42. M K.
    Arrived at 1am to discover that there was no room for me. They had oversold the hotel and told me that they were "sorry" but they "had arranged a room elsewhere" ...35 minutes outside the city at a Hampton Inn. My room faced the highway and was across the street from a home depot. Not quite what I envisioned when I booked a room in downtown Boston. This is a small hotel and I can imagine that this happens often. I will never try to stay here again.

    27/09/11 | Link | Rating: 1.0
    43. Angela H.
    Loved this cute little hotel, the free wine in the lobby, and the dog-friendly signs. We had a good time. Nestled in a little alley - a pain to get your car at times, but a nice, clean, room.

    29/03/11 | Link | Rating: 4.0
    44. Trevor M.
    This is my favorite boutique hotel in Boston. I've stayed other places that would have been more convenient, but continually come back. There is always great service and I haven't been disappointed yet.

    I was booked at a different hotel for St. Patrick's day on one business trip. They lost my reservation. Nine Zero was able to offer me a room, and at a matching price on St. Patrick's day weekend!  They went the extra mile to accommodate me when I would was in a pinch.

    The rooms are decorated in art deco style with all of the furnishings  available for sale as well. Of course they would cost $$$. I've always had great room views of down-town Boston as well. I would suggest booking directly with the hotel. Calling the reservation line of the parent company - Kimpton Hotels , will not get you the best rate.

    The Spire on the first floor is a great hangout. The location is perfect for accessing the subway within a block. It's w blocks from the Boston Commons and a short walk to Newbury Street - the fashion and elite dining area of downtown.  KO Prime is an excellent restaurant as well.

    17/12/09 | Link | Rating: 5.0
    45. Albert K.
    We arrived here around 8PM for a business meeting the next morning.  A quick drive from the airport, I'm glad we chose it.

    The interior is shiny and colorful, very modern.  Check-in was quick and the hotel staff was very nice, giving us suggestions for places to eat.

    My coworker checked in first and got a room on the 12th floor.  To my surprise, since I had stayed in a Kimpton hotel in SFO a year ago and joined their member program, they gave me an upgrade to the 15th floor and poured me and my coworker glasses of champagne.  Coworker proceeded to call me VIP for the rest of the trip. =)

    Got to my room and found a box of chocolates and a welcome card signed by the manager for being a Kimpton member.

    Thought the room was nicely designed and the iHome alarm clock was a nice touch.  View was decent, but nothing spectacular.  The room is great for one person, but there's not much working space for two people.

    Worked with my coworker in my room through the rest of the night and racked up quite the long distance bill with our director on the west coast (wouldn't use the hotel phone again if we had known).

    Turned out we didn't have time to go out and explore Boston dining, so we ordered room service (miso-glazed salmon with edamame and a salad).  Both were overpriced and weren't very good, particularly the salmon, but it got us through the evening.

    Bed was comfy, shower was nice, but shower door sticks a little (give a a firm shove).  Aveda products a nice touch as well.

    Breakfast came 30 minutes earlier than requested, kind of a surprise, but was well-prepared.  Checkout was quick and friendly.

    It was on company dime, but if I had to pay for it, I'd give it 3-stars.  

    Overall, great hotel, great service, join the Kimpton member program before you go and get food elsewhere.

    17/04/09 | Link | Rating: 4.0
    46. Shelia G.
    New to Boston. My first time here and a friend recommended this hotel. I really have enjoyed it so far. Everyone is so friendly and I don't feel so lonesome....
    Its not trendy or ultra modern. I recommend to stay here. So far, so good.

    18/09/08 | Link | Rating: 3.0
    47. Elizabeth B.
    My favorite hotel in Boston!

    I am a Kimpton frequent member because of Nine Zero.  The modern chic feel makes this hotel an experience.  When booking a hotel room here, always go for the King Premier View and if possible phone the hotel for a corner room.  Preferably room 1705.  The view is fantastic!  The amenities are luxury and they even have a cd player in the room with their own complimentary cd of a great mix of music.  If you want more cd's to enjoy during your stay there are cds at the front desk.

    There is also a wine reception from 5pm to 6pm where you can grab a glass of wine mingle with others from the hotel or take the glass back to your room.

    The mini bar is fully stocked with options and cable tv is free.  

    Nine Zero is right next to the theater district, so every time I see a show, I make sure I stay at the Nine Zero so I don't have to travel all the way home.  The T is also near by.

    The hotel staff is exceptional with customer service and I was presented with a box of chocolates and bottled water at my door my first night.  A nice touch!

    If you have a dog you can also bring your pal with you.  I saw dogs in the elevators and what not, I do believe they are all on one floor, so don't worry about the barking.  

    I love this place.  And I will be back and I can't wait to check out other Kimpton Hotels because of the Nine Zero.

    28/06/08 | Link | Rating: 5.0
    48. Jeremy S.
    A toned down W-esque Hotel with better service.

    The desk attendent was very friendly and went out of his way to explain all the facilities and services available. My room wasn't huge, but was quite comfortable and I really liked having a decent mini-stereo. The gym was small, but had all the basics, plus free passes to the nearby Bally's are available at the front desk. Internet was free and comes to your room via WiFi and ethernet.

    The real highlight was the shower, forget "low-flow" as this thing was a freakin firehose! Everyday I woke up to a warm massage in my bathroom, pure heaven. The bed was plush and the huge down pillows were great.

    Also if you're coming to town with that special someone, you'll be especially happy to know that the headboard is well padded. Not that I benefited from the feature, but it's a nice touch...ha!

    09/04/06 | Link | Rating: 5.0
    49. Andrej A.

    I stayed a night at Nine Zero a few months ago.  I've gotta say, a great lodging experience.  Room was "roomy" enough and clean.  Location was great.  Staff was courteous and helpful with tips.  One tip I got was to try the in house restaurant - KO Prime - which was touted as one of the best steak houses in Boston.  Well, I don't know if it was one of the best (as it's the only steak house I've been to in Boston), but it was pretty damn good.  Even the wine list was good.

    Of course, this isn't the cheapest place, but it's a GREAT value.  The only negative thing I can think of was when I was checking in.  I got to the hotel about an hour before check in, and when I asked about early check in, they simply told me my room would not be available without checking (typically, I've had hotel staff at least check before dismissing my request for early check in).  Rest of the staff - at both the hotel and restaurant - were outstanding.

    16/06/09 | Link | Rating: 4.0
    50. Sean R.
    Killer hotel in the middle of everything. Pricelined it for $150/night which was good deal compared to the standard rates.

    Walked into a complimentary glass of wine. Great service at the front desk and the concierge made some great restaurant and bar recommendations.

    The rooms are nice enough. Great beds, sheets, pillows, etc. They're all equipped with iphone/ipod docking stations which was major hooks as i forgot my charger. free wi-fi.

    The attached KO restaurant is superb. We had appetizers but everything we tried was delicious, including the pressed prim rib sandwhich, steak tacos and calamari was some of the best i've had. (granted Boston has awesome calamari). great happy drink specials at the bar too.

    we'll be back...

    07/11/09 | Link | Rating: 4.0
    51. Valeria H.
    Was wisked away to this modern hotel for my bday in December 2008.  It's in a convenient location just a few blocks from the State House and the Commons...  
    When we arrived at the hotel we were greeted with free champagne and appetizers. Got up to our room and pleasantly surprised to see it was spacious for an inner city hotel and that it was lit with music playing...and chocolates on our bed.  The bathroom was real nice...marble surround and single sink with giant mirror and attached magnifying mirror...bathroom products by L'Occitane and a 2 fluffy towel robes.
    The staff (check in, concierge and cleaning) were super friendly and went out of their way to make us feel cozy and warm (it was a cold two days!)
    I am definitely going to make it back for another night in town real sooN!

    08/06/09 | Link | Rating: 4.0
    52. Kim H.
    OMG!!  What a great place.  Had a family health incident and came here with our dogs to be greeted so warmly by the entire staff.  It is now our home away from home.  After a difficult day at the hospital we came here to relax.  Absolutely highly recommend the Nine Zero.

    27/07/11 | Link | Rating: 5.0
    53. Carlos K.
    Back in May of 2006 my company sent me to Boston for business purposes.  I had my choice of the Omni at the other end of the block or the Nine Zero.

    Choosing the Nine Zero was a great choice because of the amenities and when I entered the room, my breath was taken away.

    The CD player played light jazz tunes that put me in a relaxed mood.  I arrived in Beantown on a very early Sunday morning and being assaulted by drunken bastards who were after my cab wasn't my cup of tea.  Loved the earth toned decor and a view of Harvard and the Boston Common.  Absolutely loved it!

    The mini bar contained everything under the sun.  Dried fruits, nuts, candy, and nearly every alcoholic beverage known to man.  

    The very soft pillowtop mattress and posh linens are great additions and add to the panache of the room.  The name brand toiletries and the best hotel bathroom I have ever seen made me melancholy when my trip was complete.

    The Nine Zero is pricey.  400 bones a night.

    17/11/08 | Link | Rating: 5.0
    54. Dave M.
    Nice in every way. Good bed, beautiful room (quiet too and beautifully appointed) and they were having wine hour when we walked in. Nothing nicer that I've stayed at in Boston. Staff is very pleasant.

    27/11/11 | Link | Rating: 5.0
    55. Ronald S.
    i guess i wanted it to be a little better. jenny got chocolates, we didn't get any :( bummer .. our view was an alley.

    our toilet had no water pressure - flushing was a bit of a task.
    the bathroom sliding door came off the slider and we had to use the bathroom with the door open.
    there are no coffee makers in the rooms (you can request one, and they send up a K-Cup machine)
    the concierge suggested a restaurant that was closed (for good, not just the night)
    the ac wouldnt turn off for a few hours when we arrived, so it was an icebox.
    the aveda soaps were nice.
    the bed was very comfortable and very high.
    the room was pretty nice.
    the tv was an old tube tv. i havent seen one of those in years-how nostalgic.
    valet parking was $38 for 24 HRs, not sure if thats good or bad for this area.

    upon booking i guess i didn't realize how DOG FRIENDLY the kimpton chain was. i am not a dog person-and have allergies to dogs, so seeing dogs running around the hotel wasn't really making me comfortable.

    I probably will not return to nine zero, and wont recommend it to anyone unless they don't mind random dogs in their hotel and those glitches i mentioned above.

    20/07/09 | Link | Rating: 2.0
    56. Caroline A.
    I haven't been to Nine Zero Hotel in a while, but was very familiar with the property when I lived in Boston.  Have stayed there three times, and had great experiences on every occasion.

    What I love about the hotel are: The great service and amazing concierge.  They really accommodate for all their guests and personalize each room based on requests and past visits.  They also have a personal shopper service that will go to Louis Boston for anything you need.  Frette linens, pillow menu, Mario Russo bath products and floor to ceiling windows :) Dog friendly too!  Second floor lounge at Spire is sleek and sexy.  Minibar items are interesting!!  The last time I was there, they had shots of ginseng for energy!

    Location couldn't be better.  Across the street from the public garden and right on the Freedom Trail, everything is right at your fingertips!

    The only negative is that the rooms are a bit on the smaller side. I think the rooms on the two floors below the penthouse suit are a bit larger.  Cloud Nine, the penthouse suit, is fantastic.  Note: I haven't been back since the buyout by Kimpton... will have to make a visit the next time I'm in Boston.

    22/05/07 | Link | Rating: 4.0
    57. Zed A.
    Very nice boutique hotel in convenient location. Expensive but not over-the-top; clientele was fairly unpretentious. Rooms were clean, large and as advertised (we had high floor corner with nice view). A chilling bottle of champagne, compliments of mgmt, greeted us in our room (they actually do read the reservation comment section). Shower water pressure was about 27 gallons per second - great for me, bad for the dolphins and kids in Africa.

    There is a wine hour in the front lobby that was standing room only. With only one variety of red and white, it's less about wine tasting and more about feeling better about how much you're paying for everything else by getting a few free drinks. And it's great people watching.

    Valet parking is $48 which is a bit steep but convenient based on nearby options.

    Speaking of dolphins, we also stopped in the attached KO restaurant for appetizers and drinks. Good, friendly service and atmosphere. Try the tater tots which are essentially dollops of deep fried mashed potatoes.

    Two very minor cons: I need coffee in my hands within seconds of waking up, and although there was enough booze in the room to host a party for 100, there was no coffee or maker. No coffee in lobby and restaurant did not open until 8a. Choices are to call front desk and have coffee maker delivered to room or walk around corner to Starbucks (which I did). Second gripe: the beds have a thick featherbed mattress cover. It's matted down from the knee up and fluffy from the knee down. So it was difficult to sleep on your side and a bit like laying in one of those adjustable beds where you can raise the leg area.

    23/02/12 | Link | Rating: 5.0
    58. Al C.
    Brotha hooked us up here!  Great hotel experience for so many reasons.  We were lucky and got a nice corner room with two views, one toward MIT across the river and one down Tremont toward the government center.  

    Staff was awesome, from the porters to the front desk, to the concierge.
    Room was well furnished for its size.  Probably the most comfortable desk chair I've ever seen in a hotel room (Humanscale Freedom chairs)
    They're extremely dog friendly and we saw a wide assortment of pooches there.
    Fruit infused water by the front desk was great for the muggy hot weather.
    Mini bar was more stocked than any room bar I've seen.  Quite shocking considering the size of the room.  There was more than enough to create a serious hangover or two for anyone who'd like to indulge with in-room self entertainment.
    Very comfortable bed.  Comfortable sheets and pillows.
    Feathery runner reminded us of the furry wall in 'Get Him to the Greek' and we found ourselves curiously delighted by its presence.
    Central location is quite close to many places in and around downtown.  T station nearby.  Taxis were very easy to get.

    Some minor quibbles:  
    The TVs in the rooms are old school CRTs and don't live up to the rest of the decor.
    WiFi was not free.
    The trendy music that they play in the elevator area.  I like it, but I can imagine others might not, especially the older crowd (which seemed to make up the demographic of everyone else staying at the hotel)
    The AC was acting up one night and it kept blowing cold air unless we shut it off.  It was working properly the next night.  

    All in all, quite good and I'd recommend it to anyone staying in the Boston area.

    31/05/11 | Link | Rating: 4.0
    59. Catherine W.
    I've always been a fan of the Kimpton hotels, and Nine Zero didn't disappoint!

    It's a beautiful & centrally located boutique hotel, only a short walk to the Park St. Train Station and Silver Line. The front desk staff were very friendly and accommodating on checking us in early, and meeting our requests. Although the square footage of the guestrooms weren't big, but the elegant and luxurious design definitely made it a welcoming sanctuary. They even provided turn down service and left a small box of Godiva Chocolate & bottle of water with a welcome card, which showed the extent of details they do for their guests. The bathroom amenities were from Aveda, the shower and bed were heavenly.

    Best of all, I've gotten an additional 25% off their Internet rate using the MassValuePass!

    03/03/09 | Link | Rating: 5.0
    60. Jenny K.
    Excellent hotel. Great service, nice and comfortable accommodations, modern and clean decor. The room and the bathroom were roomy.

    Housekeeping came to tidy up the room twice a day. That's right, twice a day. We would come back in the afternoon and notice housekeeping had come in to make the bed, tidy up the bathroom and room. Then we'd return before bedtime and notice the bed was turned down. Very nice.

    Way better than the W Hotel I stayed at in Midtown Manhattan. Bigger rooms, better service, equally good accommodations. The people at the front desk were always very helpful and friendly, as were the bell hops. A great hotel.

    09/07/07 | Link | Rating: 5.0
    61. Aria v.
    Last weekend = weekend in Bahston (that's how they say it).
    Last weekend = Beantown jaunt (pretty place).
    Last weekend = swanky boutique hotel (decor made me jealous).

    4th stop -- Nine Zero

    The selection process was difficult, but we settled on Nine Zero because it just seemed cool. And cool it was indeed. I was most impressed by the small details: the globe lights in the lobby, the mirrors in the elevators, the influence of black and lighter neutrals throughout the color pallet. There's a lot of glass and reflection mixed with black and yellows, but it all goes together so well.

    Our room was, well, a bit small. I mean, my studio apartment in NYC is bigger, and that's saying something. Still, it was well decorated. And everyone's right to rave about the amenities, but be forewarned you'll have to pay for most of it. It's cool stuff, like awesome scrubs and face washes, or cheetah print cami pjs, but that's the thing about Nine Zero. They charge you for the extras, and that's annoying. I was also disappointed that there were only zebra print robes in our room, I wanted to let out my big cat style, yo.

    Still, the iHome was a nice touch, and it almost compensated for the seemingly out of place tube TV. The bed, however, was awesome. I mean, awesome. All toasty and warm and way too squishy to want to leave.  Only downside to the room was the annoying AC unit that made a lot of noise, otherwise it was a delicious little room that was comfortable and chic.

    The bathroom was classy too. Smooth sandstone floor, and a light granite sinktop. The shower was glass doored, with no bath, but there are  rooms that do. Separating the bathroom and the room by a sliding door was an interesting decision, and saved room. Very cool.

    And, this is a big AND, (although this is less brownie points for the hotel, but they still get some) they will dec your room out in rose petals and champagne and chocolate covered strawberries and candles. It was utter romance and completely over the top, but it was fantastic nonetheless. No doubt they charged extra, but it was worth it.

    My only wish is that Nine Zero were a bit bigger, easier to get to by car, and in a less touristy part of town. So, 4.3-ish stars for you, Nine Zero, I had a good time.

    Nine Zero has nightly wine tastings and hors d'oeuvres, in the morning, teas, coffee and muffins. On the second floor, is KO Prime, the steakhouse. After dinner, we stopped by for some drinks before heading up to the room. My Remy was there, thank you, and some grappa for later. While the drinks were a bit over priced, and I got IDed (really? It's a hotel lounge restaurant in Boston, not a downtown club in the City), it was casual and fun.

    I won't do a separate review for KO, because we didn't eat there, although we passed by their morning brunch and it looked scrumptious. I read through the menu as well, and if I get the option, I would love to go back and try out some of their apps.

    13/03/09 | Link | Rating: 4.0
    62. L S.
    We had our wedding at the Nine Zero on June 6th, 2009.  It was the best venue we could have ever picked!  It was absolutely perfect for our 50 person wedding reception brunch.  All of our guests were thoroughly impressed with the amazing food and elegant atmosphere.  This hotel is the epitome of class and modern elegance.  Kristen the events manager treated us like royalty and did all the work!  She coordinated everything and all we had to do was show up!!  She even got us an amazing room for our wedding night with panoramic views of the city.  It was so incredibly romantic!  

    Everything went smoothly and seamlessly.  We were so impressed by the entire staff and the professionalism and graciousness shown to us.  I now fully understand why many celebrities will only stay in the Kimpton brand hotels!  They really do treat each guest like a star.  I can't imagine a more perfect wedding day and we have the Nine Zero Hotel to thank.

    16/06/09 | Link | Rating: 5.0
    63. Amiee L.
    This is a nice boutique hotel compared to a standard hotel....but in the standard of boutique hotels....it's a little plain and the rooms are really small.

    I would stay here if I had my doggie out here because it was a Kimpton hotel but if not I don't know if I would come back to this hotel.

    The small room really got in the way of moving around....it was a little bit of a bummer since I was really looking forward to staying here.

    17/10/07 | Link | Rating: 2.0
    64. Andy H.
    Incredibly hip and modern hotel right in the center of all the action and sights that Boston has to offer.

    We were literally steps from Boston Common, Faneuil Hall and all the lively Irish pubs.

    The hotel would have probably been a 4...maybe strong 4.5, but since they let us check in at 10:30am instead of 3pm, they seriously deserve the 5-star Yelp.

    The staff were all friendly, the rooms were awesome and the robes were comfy. Yes Andy likes a robe when staying at a chic hotel in one of my favorite cities in the country.

    They offer a steakhouse downstairs, which I reviewed earlier (KO Prime), but I recommend going next door to the Bean Town Pub. Order a pint of your favorite adult beverage, grab either a cheeseburger or Irish breakfast and thank me later.

    For parking, skip the $35 fee they charge and instead shop around. We were able to get 24 hours for $12 at a nearby lot, which was about a 2 minute walk to the hotel.

    If you forget anything (i.e. toothbrush, razor etc), the hotel provides those items absolutely free. 24 hour room service and extremely comfy beds. Even the roll away bed was amazing.

    I got this hotel for only $98 with Priceline. It went for over $250 that weekend. So while it is pricey, you will definitely be treated right by Nine Zero. After all it is a Kimpton hotel and they usually always deliver.

    22/03/09 | Link | Rating: 5.0
    65. T.H. J.
    Fully satisfactory, especially for the price

    20/02/12 | Link | Rating: 4.0
    66. Tasha P.
    Hey Yelpers!!
    I just wanted to share my experience at Nine Zero!! First off this place is gorgeous!!!! I wanted to treat my best friend to this place on her bday in summer.  Things work out in mysterious ways!! I definitely wanted to share the experience with her one day:)  That special day came this past weekend!! We did a Girls' Weekend!!! The waitstaff were awesome!! I talked with Preeti first on the phone about making a reservation and all that the hotel has to offer.  Preeti also took the time to give me the best customer service.  I also talked with another customer service who recommended the Winter Wonderland special $187 for us!! Emily took the time to send me a friendly email and offer some hotel extra for us!!! My best friend and I were welcomed to a gorgeous room with two queen beds-a photo of the two of us, a plate of chocolate covered strawberries, a diet coke and coconut water!!!! Patricia the front desk customer rep is amazing!!!! THX YOU!! I called ahead of the 3p check in time and I was able to go to the room at 2:38p!! Our room was perfect!!! We felt so special and appreciated!! The cocktail hour was great and we also had breakfast Sunday morning at the restaurant!!! Amazing!!! We would love to come back again!!! It's just what we wanted and needed!! The staff even held our bags for us when we spent a few hours in the area!!!!

    PRO**** Best atomsphere/friendly staff/overral appearance of the place/customer service, Sunday paper left in front of our door, very/quiet peaceful, no children running around making noise!!!

    CONS***bath tub filled with water while showering, housekeeping took our drinks that I had chosen with the $10 credit, but I informed the front desk and they were retrieved and lastly I was informed on the phone that coffe and tea was complimentary for guest, but I think we were charged at breakfast on Sunday!

    21/01/13 | Link | Rating: 5.0
    67. Frank M.
    Had a wonderful stay here.  Staff was pleasant and helpful.  Rooms are clean and spacious.  Location can not be beat.

    08/03/12 | Link | Rating: 5.0
    68. Shelley D.
    I did not have a good experience at this hotel. The room we had was nice, but the colors are really dark in the room. The TV was not a high definition TV which was surprising since this is supposed to be a chick modern place. The wine reception that they had was nice, and relaxing but kind of hard to make the 5-6 PM time frame if you're working. Room-service was okay, and cool that it's 24 hours but it's nothing to write home about. All in all I thought it was overpriced and a disappointment.

    17/03/10 | Link | Rating: 2.0
    69. Jenny F.
    We secured this room by using Hotwire.com .  It helped save us some cash.  The rates through the hotel are ridiculous so I would only suggest using an online service to secure a room here.

    We arrived in Boston at 9:00am and check-in wasn't until 3.  We went to the front desk to check our bags but instead we were able to check-in.  Our room was on a high floor and had a spectacular view of the Boston Common.

    The bed was comfortable and the bathroom was modern and extremely clean.  

    At night we had turn down service and the maid left us some chocolates.  A nice little treat.

    The Nine Zero is located right across from the Park St T station.  It made getting around the city pretty painless.

    05/11/07 | Link | Rating: 5.0
    70. Isabella R.
    Stayed here for my best friend's birthday party and the rooms were great. They had a modern touch to them with nice spacious bathrooms....or, at least ours was. The front desk staff sent up a bottle of red wine and some cheese and crackers which was very thoughtful of them. Just wish it was a little cheaper...

    22/11/11 | Link | Rating: 4.0
    71. Victoria P.
    Loved this hotel! Great location. Extremely comfortable room. Friendly staff. Giant mini bar. What more could you ask for.

    16/05/13 | Link | Rating: 5.0
    72. Jing L.
    Nine Zero was an awesome place. It was really nice inside with clean, crisp sheets, a lot of room, and a very well-kept bathroom. The smallish lobby betrays the space of the rooms. What's more, the service is great. I forgot a toothbrush, and it was brought to me in just barely over a minute by an extremely pleasant staff-member.

    It was also perfectly located: it was an easy walking distance from most things and over-looked over the Granary Burial ground, right next to the Common, if you're the kind of person interested in exploring the Freedom Trail.

    I like the free champagne and wine at midday, as well as the strawberry flavored water (lemon and orange were available too).

    Great amenities and environment, beautiful surroundings, and excellent service. I highly recommend it!

    29/12/10 | Link | Rating: 5.0
    73. Katie W.
    We live in Beacon Hill, but due to some changes in travel plans of family, we ended up taking advantage of their reservation and a mini vacation just down the street! It's a great location, walking distance to just about everything city wide--Beacon Hill, Fanuiel Hall, and if your up for a bit of a walk Copley Square and Newbury Street. The room was great, we stayed in a King Suite and it was fantastic. Very trendy decor, reminiscent of hotel's like the W's styling. And the mini bar was top notch--high end champagne, vodka and even drink mixers and martini shakers in room. The room also included a modern JVC stereo system.

    This place would be a great place to prep for a big night on the town! Only drawback, we were woken up at 2:30 in the morning by people who seemed to do just that.

    Otherwise a great mini getaway, we even were given a complimentary glass of wine at KO Prime when we arrived!

    14/12/10 | Link | Rating: 4.0
    74. Linda O.
    This was our second stay at this property.  Great location, swanky, and good service, but for the rate we paid ($200+) per night, there is very little in the way of complimentary features, except the 5-6:00 pm wine happy hour in the lobby.  Wi-fi is $11.99 a day.  I would happily trade the complimentary wine for a morning cup of coffee.

    03/07/13 | Link | Rating: 2.0
    75. Damon Z.
    Chic-styled boutique hotel, in an excellent location.

    I arrived on a Sunday afternoon, after a trans continental flight, in need of stretching my legs and relaxing.  Walking in, and seeing the clean and stylish lobby, with smiling faced staff, was the comforting sight I was in need of.  The check in staff quickly addressed my check in needs, directed me to my room, but also encouraged me to return to the lobby at 5pm for the complimentary wine tasting, from 5pm to 6pm.  Upon entering my room, I was dazzled to see a feathery bed cover, as opposed to a horrid-looking polyester bed spread, that so many hotels default to.  The rest of the room, though small, was adorned with modern and stylish furnishings, LCD television, and sexy animal print bath robes.  After freshening up, I returned to the lobby, where a hotel staff member offered me a choice of three wines, and invited me to relax in the dapper lounge area, where I mingled with other guests.  Additionally, the lobby had two large glass water dispensers (one with slices of citrus, and the other with strawberries, accenting the water), and cups, for guests to quench their thirsts, upon returning to the hotel from their outings.  Though the hotel did strive to offer a positively memorable experience, there were a few quirks.  The swinging glass shower door, and tight-sized shower space, make it difficult to enter and exit the shower, without water splashing out onto the bathroom floor. Also, the room doors aren't very sound resistant, as I could hear hallway sounds quite clearly. And, in some cases, I could even hear voices radiating from inside other rooms nearby.  Otherwise, I was able to get a comfortable nights sleep each night.

    The Nine Zero is in an excellent location, sort of at the confluence of downtown, and Beacon Hill.  A one block walk takes you to the entrance of the subway station, and Boston Common park is also just a block away.  The aquarium and waterfront, Faneuil Hall, and Chinatown, and the iconic Cheers bar, are all accessible in 10 to 15 minute walk from the hotel.  On check out day, I was initially worried about getting a taxi, as boutique hotels, such as this one, often don't have a line of taxis waiting for exiting guests.  However, Tremont Street location yielded a ton of passing taxis, to easily hail down.

    13/05/12 | Link | Rating: 4.0
    76. Alexis V.
    This is about event planning at the hotel, not staying there as a guest.  I went to a great event at Nine Zero a few years ago and thought it could be the perfect place for a fundraiser we were planning.  I emailed the person in charge of special events and hadn't heard back from her after 12 days so I stopped by the hotel and asked to set up an appointment with her.  After we met and exchanged emails, I asked her what the next steps were/when we should meet.  She didn't write back for three weeks, and only then to tell us she had given our space away.  It was unfortunate. Oh well.  We've had great success planning events at Technique Restaurant and OM Restaurant and Lounge.  I've also heard great things about the State Room and Turner Fisheries Restaurant and Bar.  Their event planners are really warm and helpful and quick to respond.  Good luck!

    01/02/12 | Link | Rating: 2.0
    77. Kristen M.
    Location and service were spot on!  We really enjoyed our stay here.  The staff (everyone from the valet to the concierge) were superb.  For the price and the class this hotel is aiming for, the bed could have been replaced.  It was warn out and lumpy with the food end higher than the head end.  I'd come back, though.

    30/05/12 | Link | Rating: 4.0
    78. Julia H.
    The team here is truly one-of-a-kind.  We were treated like royalty from the moment we walked through the door.  The service was fantastic and we felt right at home for our entire stay.  

    The location is also central and closely located to Boston Commons and the T.

    26/03/11 | Link | Rating: 5.0
    79. David M.
    My girlfriend and I stayed at Nine Zero this past weekend for a wedding. While the hotel can definitely be construed as a mini W (such as the obnoxious techno music playing in the elevator), it does have many of its own charms that make it uniquely different.

    Customer service is top notch and the staff go out of their way to make your stay a pleasant one. For example, the groom and his family were unloading their car and a bottle of wine was dropped and shattered. Without hesitation, the staff replaced the bottle while they were checking in.

    The bride & groom also had a small plastic bag with some random miscellaneous items (of little to no value) that was accidentally thrown out while their room was cleaned. When they explained the situation to the clerk at check-out, he promptly removed a fairly pricey room service charge off of their bill.

    If I wanted to be picky, the biggest draw back was the aforementioned obnoxious techno music playing in the elevator (don't mind at 8:00 on a Friday night, but completely unnecessary at 8:00 on a Sunday morning). I was also a little surprised that the rooms have old school box TV sets (and not flat screens).

    21/03/11 | Link | Rating: 5.0
    80. Frank G.
    One of Boston's best kept secrets for hotels... It's a short walk to the commons, fanuiel hall, financial district, fine restaurants, chinatown, and downtown crossing (for shopping)... It is an ultra-modern hotel. The lobby is small but the rooms are phenomenoal.

    Yes, I live in Boston but I have had the pleasure of staying here. On two separate occasions I have stayed in their presidential suite: Cloud Nine. It is not the largest suite in Boston, but definitely the best appointed. It is about 1200 square feet with separate bedroom and living area with a separate workspace/office area. The master bedroom has an awesome two person shower with steam. If you are a techie, you will love the fully-wired audio video throughout the suite; all controlled with one of those fancy universal remotes (including the shades)...

    Yes, it cost a few $$$$ (my company paid) but the second time I received an upgrade. My girlfriend loved the surprise! Each night they leave you Voss still water by your bed. Did I mention it was the best night sleep I've ever had? I do not know what mattress they have, but it was heavenly. The hotel is also pet friendly so my dog came with me. It is a true hidden gem. See Thomas at the concierge desk... He can get you tickets to anything! I would love to return soon but I live just down the street in Beacon Hill. I have stayed at other Kimpton hotels but this one takes the cake!

    If you are looking for that special place to propose to your girl, you have found it. I asked for a "romance" package (which are typical for hotels) but they went above and beyond. They knew exactly when we left for dinner. When we returned rose pedals adorned the room. Music was playing in the suite and fresh fruit, chocolates, flowers, wine, and other delicious delights were waiting for us in the room.

    29/11/10 | Link | Rating: 5.0
    81. Tyler P.
    I'm from the north east but my Californian girlfriend is not.  Since she had never experienced Boston before, I knew we needed to stay right in the heart of it all, which is why we chose the Nine Zero.

    It is in the middle of everything you could want to do...walk the freedom trail, have dinner in the north end, hang out in the Boston common.  The rooms were comfortable and clean and the front desk was very helpful.

    The only reason I'm giving 4 stars is for the parking attendant running the valet service.  He was very friendly with us, and helpful, until I was leaving.  They charge $10 extra to leave your car there for the day after you check out of the hotel (which is more than fair in Boston).  However, leaving the parking attendant asked me to pay him directly.  I questioned that it wasn't being charged to the room and he assured me they were separate from the hotel so I was to pay him directly.  I thought it was odd, but paid and went on my way.  After reviewing my credit card statement, I noticed they charged me that $10 as well...in other words, I had been ripped off.

    I called the front desk, and was connected to billing/accounting and spoke to a young woman, Amy I believe.  She was shocked at what had transpired and quickly credited my card back the $10.  I don't doubt that the proper management was notified about this problem immediately.

    This shouldn't be taken as negative feedback on the hotel, because they were very responsive to my issue which I greatly appreciate.  Simply a warning for anyone staying at nearly any hotel in Boston, be weary if something seems unusual.

    Thank you Nine Zero for a great stay and I hope to come back again.

    26/10/12 | Link | Rating: 4.0
    82. Julie N.
    Great location. Expensive but worth it. Champagne and strawberries as surprise for our anniversary. Very appreciated!  Wonderful staff - especially our room service waiter. She deserves a raise!

    (Would have given more stars if housekeeping hadn't knocked in the door every hour for three hours during our scheduled late check out, even after we alerted the concierge after the second time. )

    03/08/11 | Link | Rating: 4.0
    83. Samantha D.
    Definitely the fanciest Kimpton I've stayed at. I really loved this hotel and the staff. They were so accomodating and had not an inch of pretense in their demeanor. The concierge, Thomas, was really helpful.

    The hotel itself has incredible views of the Boston Commons. The rooms are typical Kimptons, but with better lighting than many in the Palomar line, great linens, comfortable beds, great mini bar, etc. The restaurant and bar upstairs is spacious and the drinks are delicious. I had an incredible French 75 there.

    I also noticed that their menu had a dog food and dog spa services menu too! All of the kimptons are dog-friendly but this was the first time I saw a menu specifically for dogs that includes food and spa treatments! Crazy!

    10/10/10 | Link | Rating: 5.0
    84. Brian L.
    Very nice boutique hotel, in a great location right on the Freedom Trail. Staff was fantastic - we were even welcomed at check-in with glass of wine (much-needed after a long drive)! Room was beautifully decorated, though rather small, and not much of a view. Very clean, great shower, very comfy bed. Attempted dinner at the restaurant but they were fully booked for the night. Room service food was excellent and much more enjoyable anyway, being freshly showered and settling in with our wine.

    Parking is only via valet, at $42/night (no big surprise in abig city) and was tough to get to - valet entrance is on a tiny side street at the corner of the hotel and easy to miss. With all the one-way streets, if you pass it up you'll have a heck of a time getting back to it - speaking from experience.

    21/10/11 | Link | Rating: 4.0
    85. Ann P.
    We drove to Nine Zero from Back Bay one day arriving to valet parking for 38.00. Check in was smooth and the staff great. The surroundings are very modern and comfortable. The public areas welcoming. The concierge Scott was most helpful for our two day stay.

    We were in room 508. The two queens featured lovely bedding with goose down comforters and pillows. There were Aveda apothocaries.

    We were in town for college visits and a Red Sox game.

    We went to sleep around 12 and were woken at 4 to the sounds of the bar next door tossing hundreds of beer bottles into the trash bin. Then a garbage truck came and set off an alarm on a car. The alarm blasted a good while. It went off finally and then started up again 3 more times. We heard constant trucks backing up with that beep beep sound. It was the noisiest night's sleep we ever experienced in Boston. Previous stays gave been at the Fairmont Copley, The Eliot, Lennox, former Ritz and Westin. I woke at 7 exhausted.

    The hotel was convenient to Suffolk where we had 3 appointments. it is quite trendy and could be amazing had we had a good night's sleep

    30/05/09 | Link | Rating: 3.0
    86. Meredith T.
    Hosting a bachlorette here was a breeze....everyone I spoke to on the phone was polite and efficient, the concierge put photos of the bride-to-be in each room, the valet was chatty and upbeat, the receptionist had a dog behind the counter, the lobby had grapefruit coolers to drink, the rooms were immaculate and fun, robes were soft and big, bed was ridiculously comfortable, and they sent wine and fruit up with a thank you note....amazing. If they could drop the price of a cup of coffee from $4.50 (obscene 9-0 tsk tsk) it would have been perfect.

    Well done Nine Zero, well done.

    30/05/11 | Link | Rating: 5.0
    87. Marlene T.
    My boyfriend & I spent an unforgettable, long weekend in Boston for NYE. Nine Zero was more than perfect. The girls at the front desk were absolutely lovely & so helpful! We received wine upon our arrival, which was so nice after a long drive, & we also got upgraded to a premier room on the 19th floor (rm 1902). The view - breathtaking! Floor to ceiling views of the State House, Granary Burying Ground, and the Boston Common.

    All Nine Zero staff was professional, friendly and made our first time in Boston so memorable. I look forward to visiting Boston again in the Spring (the cold could be brutal), and staying at this hotel again.

    I would choose this hotel, if you are looking for a central location, close to everything. We found many attractions very close by, and walked everywhere, including the whole Freedom Trail, New England Aquarium, Back Bay, and the North End. Subway is a 1 minute walk away! We parked our car 2 blocks away (never even used it) at a parking deck for $70 for 4 nights (look online for coupon) as opposed to the $42 / night valet park at Nine Zero.

    Tip: Upgrade to a premier room. It is bigger & the views are great!

    17/01/13 | Link | Rating: 5.0
    88. Anna R.
    I am a lover of boutique hotels and as far as Kimpton Group properties, this is my favorite!  Their theme here is: design...and beautifully designed it is!  It's modern, chic, sleek, and sexy all in one. I love the nicely appointed rooms and well designed decor.  It's so stinkin' swanky!

    The other highlight of this property is it's location, location, location!  It's central to everything including Faneuil Hall, the North End, Back Bay, and steps away from Boston Common and Beacon Hill.

    The beds are comfortable, the staff is nice, and it's easily accessible from Boston Logan.  Beantown is one of my favorite destinations and I will continue to stay at the Nine Zero whenever I'm in town.

    14/02/10 | Link | Rating: 5.0
    89. JD C.
    Nice, trendy, and clean hotel thats relatively close to everything and totally worth staying at if you get a good deal booking online. Spacious rooms with nice decor, and wine at check-in. A little eerie at night considering that the Boston business district essentially shuts down after dark, but still a great place to stay, especially on business. The hotel restaurant is decent and has great coffee, but my lox were served with a frozen Lender's bagel which really sucked. Otherwise a great place that I would recommend to anyone who can get a good deal on the room.

    25/11/12 | Link | Rating: 4.0
    90. Suzana U.
    We were here only for one night but right when you arrive to do your check in the front desk guy was super kind and nice. I am sure it helped that the Celtics( Boston Nba team) was going to play the final game vs the Lakers that night! So they had a little baskeball hoop and he let us shoot the ball and if we got it in we could get a $10 free item from the mini bar .. which was cool and even though we didn't get the ball he gave us the coupon anyway!
    But living in Ny just shows that they were really kind here then we arrive at the hotel room and it was better than the usual W hotels (not so dark) but a "little" tack just like the W hotel. See my picture of the "tacky tiger robe" ..LOL
    One great thing they had and is really greatly appreciated is FREE INTERNET !!
    The gym is okay nothing special (small) but the rooms are pretty good size and the bathroom is really nice.

    17/06/10 | Link | Rating: 4.0
    91. Twee V.
    Great location! Room is nice but kind of small.

    16/12/12 | Link | Rating: 3.0
    92. Catherine K.
    I lived in Boston for nearly 10 years and always passed this hotel on my route to and from the Commons. It wasn't until this past weekend that I actually had the opportunity to stay there.  I stayed in a suite for a bachelorette party weekend and found it to be very spacious considering how compact the hotel is based on its location.  

    The staff was extremely accommodating and more than helpful when we called down for extra things here and there.

    Let's just say - I won't kick and scream if you said I had to stay there the next time I'm in Boston. :)

    22/08/11 | Link | Rating: 4.0
    93. Just M.
    Cordial 'Bahsten' welcome, dog friendly and a wine evening between 5-6PM; central to walking anywhere. Rooms as modern and very perfect for a type of trip when you're out and about all day so the room is to chill, watch tv and sleep. Join the in-touch loyalty program and get the mini bar boost. Looking for a place to dine - the concierge is candid and wonderful.... but KO is a must. Out table of 5 had the very best waitress ever who listened intently and very subtly joined in the conversation.
    Highly recommend it. A great experience from the start - and, as the front desk checks you out, they inquire about your transportation and then step outside to hail you a cab.
    That's service - I'll be baack.

    15/11/11 | Link | Rating: 5.0
    94. Katy H.
    Wow, I am jealous - I just read a review about people having their wedding at the Nine Zero. I am not that fortunate (nor am I even married) but this hotel is amazing.

    My first impression upon walking inside the hotel was that it was gorgeous. It's spotless, modern, chic, sexy - I could go on and on. Secondly, you're barely though the doors before someone offers to help you. Service here is just as sexy and impeccable as the decor.

    The rooms themselves are spacious and remind you of bedrooms you've seen on HGTV. Staying here made me want to win some kind of room makeover contest!

    The hotel is also situated right near the Boston Commons and lots of great spots to shop, dine and learn about the city. Definitely among the top hotels I've stayed in.

    08/10/09 | Link | Rating: 5.0
    95. Angela A.
    I really like this hotel and the rooms are very contemporary with a modern feel. I like the warm browns used in the rooms. There is an attention to detail that I really appreciate in the rooms. I love the bath products in the room (aveeno) and the hair dryer worked well. The room service was very good!
    It is also centrally located to many great things when you are a tourist in Boston. It is near the Boston Common and Beacon Hill.

    02/06/10 | Link | Rating: 4.0
    96. Calvin N.

    I was recommend by my gf family member that this is a really nice hotel to stay at and service is good. I am glad I took her advice I love this place. I seriously can compare this hotel to Venetian and Encore in Las Vegas, This is way better. The service I got made me felt like a BOSS.  I admit the room is beautiful and the view ( stayed in the 19th floor) was amazing made me fall in love with Boston.

    However ill admit the valet parking is expensive. I paid more for valet parking here than I did at SFO Airport for 3 days and only 2 days here. But the service again I get is worth it. I was able to drop off my car anytime of the day and get it anytime of the day and night. I never had to worry about not having parking because I noticed parking is indeed pretty hard to find out here.

    The room service is great! The late night dinner however, is meh but it did the job at 3:30am when I got hunger and all warm in my bed and didn't want to go out.  I will stay here again and highly recommend everyone that comes out to Boston.  

    It is also very great location it is literally in downtown and right across the street is the
    park and down a block you have shopping centers and a lot of food places to get your grub on. Its also within couple blocks of all the bars at night to get a drink and have a nightlife. but its far enough or just very well built building because I didn't hear anyone once I enter the main entrance.

    28/03/12 | Link | Rating: 5.0
    97. Leo V.
    Was in Boston for two days, picked this place because it was close to my company's office, had a reasonable rate and looked nice.

    The location is great, close to the green line and fairly central to downtown Boston. 20 minute cab ride to Logan Airport.

    They do have an odd policy about reservations booked in advance. When you book online with a credit card, they don't charge it right away. So when you check-in they charge your full stay and incidentals on the card you give them. Which is not like most other hotels where the card you check in with is for incidentals only. Took a little while to get them to bill the room to the card used to book with, as my company was paying for the stay, not me....a minor issue really. The front desk staff offered me a glass of wine at first. As I waited in the lobby for them to figure out the credit card they offered me a bottle of wine. Being that it was 11pm and I spent 4 hours on the train from NYC. I was just too tired. The staff was great though, friendly and gave good advice for places to eat.

    The room was a good size, great bathroom and nice white marble shower.

    Good amenities, free wifi.

    If I get sent to Boston again I'm staying here.

    07/04/12 | Link | Rating: 4.0
    98. Nix H.
    Had the worst experience at this hotel from the second I walked in the door. They caused such an inconvenience for me and I will not be visiting again. Ever.

    31/12/13 | Link | Rating: 1.0
    99. James B.
    If you are looking for a place to stay in downtown Boston, close to the action/restaurants/metro....this is the spot.  They might not offer the best amenities (pool? where is it?!) but the gym is decent and the location cannot be beat.

    29/01/13 | Link | Rating: 4.0
    100. Scott S.
    What else can I say - great service, accomodating to early check-ins, continental breakfast was really a continental breakfast +, clean rooms, fast internet (need a Kimpton account though) and great location right near a T station.

    Stayed June 2011, traveled on business.

    12/04/12 | Link | Rating: 5.0
    101. Suzanne C.
    How can u dislike a place that offers you a glass of wine as you check in at ten pm?  Small boutique type hotel with kind gracious service.  All staff identified themselves by name and asked to be contacted if we had any problems or questions.
    Don't forget the nightly happy hour on the second floor. Small rooms but beautifully decorated. The bed sleeps like a dream and pillows are five star hotel quality  Hands down the best shower pressure I have ever had at any hotel!!!
    We started the freedom trail at bunker hill and were ready for a break at about the time we saw our hotel doors across from the old granary burying grounds. Perfect location.

    27/07/12 | Link | Rating: 5.0
    102. kathy k.
    I would stay in only Kimptons if possible.  The staff was so friendly and helpful.  The hotel is very dog friendly and knew my dog's name.  It was a block from Boston Common where you can walk off leash.  They had free wine happy hours in the lobby.  Fun weekend.

    26/01/14 | Link | Rating: 5.0
    103. Dan B.
    This is the nicest Kimpton property in Boston, and one of my go-to hotels when staying here. Definitely up to the standards you would expect from a Kimpton hotel.

    Great location next to the common. Also right next to Park station on the red line. Very easy access to downtown Boston and Cambridge.

    the Good:
    - Consistently great service, and very nice rooms.
    - If you stay on a high floor, it can also have some very impressive city views.
    - great, central location

    Be aware:
    - this is a pricey property. You can get good deals here, but you are getting a decidedly upscale experience either way
    - this is a boutique hotel. This means rooms have great modern design, but are relatively small.  You stay here because you want a unique and compelling experience, and don't want to feel like you are in some vanilla corporate hotel.

    29/03/13 | Link | Rating: 5.0
    104. Jade R.
    **Happy Hour Review

    Free wine from 5-6? Um. I'm in.

    Must say, fantastic hotel staff. Everyone is incredibly warm.

    23/06/12 | Link | Rating: 5.0
    105. A K.
    Great hotel! I was sick and instead of the complimentary wine, they brought up complimentary tea. They steamed my suit, which got wrinkled in my luggage, for free and very quickly.

    25/11/13 | Link | Rating: 5.0
    106. Bill B.
    Great hotel with friendly and knowledgeable staff.  When we checked it, the room rate I was given did not match the rate I thought I got over the phone.  I was confident that I had an e-mail confirmation with the "correct" rate, and I told them I would look it up.  When I pulled up my e-mail, the rate matched what they were telling me at the front desk.  I told them I was certain that I received a lower rate, but apparently I was wrong.  Without being asked, they adjusted my room rate to the rate that I thought I was originally given over the phone. Talk about awesome service!  That saved us over $100 for our two night stay.  

    The staff was very helpful with directions and making perfect recommendations for dinner.  The free wine bar was cool and the wine was nice.

    The room was good size, especially for a city like Boston.  It was clean and modern, and located right on the Freedom Trail and Boston Common.  It was a perfect place to start our tour of the city.  

    Many thanks to the staff.

    08/05/13 | Link | Rating: 5.0
    107. Julie M.
    Amazing hotel in great location by freedom trail and Boston Commons. Hotel staff was great and Kimpton loves dogs and made our labradoodle feel right at home with a dog bed and food bowls waiting in our room.

    31/07/13 | Link | Rating: 5.0
    108. Alex M.
    everything about the hotel is perfect ... besides for the fact they tack on $42 for parking for the night.... you would think that would be included since you pay $360 for a room

    21/09/14 | Link | Rating: 4.0
    109. Michelle B.
    I completely agree with the other Yelpers that the service of this place is really what takes it up that extra notch.
    The staff are so friendly and helpful, and really go beyond the average hotel stay.  The wine reception is also such a great touch... and with surprisingly great wines!  We assumed that since it was complimentary, it really wouldn't be good.  I loved the sangria and went back for more!  
    The rooms have iPads in them for your use during the stay which I also thought was really cool, and they had he best appointed mini bar I have EVER seen, including Veuve, Grey Goose, cocktail mixes and rim salts/sugars.  Mind you, you pay a premium for all of these items (the mini Veuve bottle was the same cost as the full bottle in the wine shop around the corner), but having those little luxuries available was appreciated.
    On our last night, we did notice some lipstick remnants on our wine glasses and called to get them replaced.  The manager actually called us back to make sure we'd received clean glasses, and even offered us a bottle of wine by way of apology.  Unfortunately we were on our way out and were checking out early the next morning, but it was a very nice gesture.
    the concierge made us a dinner reservation one night as well, and her recommendation was spot on.
    The location was great too, walkable to Boston Common, Faneuil Hall, and a short cab to Newbury St/Prudential Place shops.

    03/06/13 | Link | Rating: 5.0
    110. Sara A.
    Is it just me, or is hotel service and cleanliness on a decline? Stayed here for 3 nights on a business trip. While everything looks nice at first glance, this hotel really failed when it came to the details. The room is small and dark, the pillows were so soft and squishy they may as well have been non-existent, service was consistently bad. When placing an order for room service, no one ever seemed to answer the phone. Valet parking is atrocious at $42/night - and the valet's still require THIRTY MINUTES notice to bring the car around. The food in the restaurant is great, but again, service staff left a lot to be desired -- for instance, the busser poured the water with the lip of the pitcher pressing against our glasses (think of all those lips that thing has seen as a result).

    While location is convenient, there's nothing directly surrounding the hotel that makes it a star attraction. I'd prefer to stay on the waterfront or on Beacon hill, personally.

    27/07/12 | Link | Rating: 1.0
    111. Lorrie M.
    Jetsetter is your best friend when it comes to the Nine Zero and this is the chic-est (is that a word?) little boutique hotel in Boston. It's a chain of a smaller scale that I can't remember but I have stayed at another hotel in this chain that's just so modern and cool.

    The front desk is friendly and fast, they never let the line build up beyond 2 people. The hotel bar has great bartenders that are actually creative in making drinks instead of pointing you to the menu and saying, "This one has gin?" and it's such a great location. Walkable distance to everything, but then again since Boston isn't exactly big, most things are walkable everywhere.

    The nice part, though, is being close to morning friendly places like coffee, bagels, pastries, breakfast joints, the Paramount!! etc. It's nice to be able to run out and grab coffee while your significant other is still showering and getting ready because it's a nice surprise when they get back!

    18/02/11 | Link | Rating: 4.0
    112. Kevin S.
    Amazing customer service. Honestly, its expensive, but these people know how to help and bend over backwards. They are also always impeccably dressed and professional.

    07/07/13 | Link | Rating: 5.0
    113. John W.
    Fantastic.  Friendly.  Conveniently located. Cool vibe.  Reasonably priced. Great place to stay.

    08/09/13 | Link | Rating: 5.0
    114. Ifeoma W.
    I was in town for a conference and the accommodations were at Hotel Nine Zero.  My expectations were low; after all, I'd never heard of the hotel.  Well, I was in for a pleasant surprise.  Hotel Nine Zero is a Kimpton property and I must say, I was very impressed.  And as someone who has traveled extensively it takes a lot for a hotel to impress me.

    I started to feel right at home when we checked in.  The front desk team managed to be competent, professional, warm and welcoming all at the same time!  I had the microwave and refrigerator I asked for immediately whisked off to my room and they also brought a cot for my daughter.  The nice front desk brunette lady (I'm kicking myself for forgetting her name!) brought a cute teddy bear for my little one and made a point of remembering my daughter's name for the rest of our stay.

    And how were the furnishings you ask?  Well, this hotel puts the SWANK in swanky!  I felt like a 20-something jet-setting European model or African princess just walking the halls.  They had filtered water (with sliced cucumber in it!) in the lobby and the decorations were the maximum of modern chic without becoming post-modern cold (a difficult balance to achieve).  And I looooved that bed.  I think it must have been a tempurapedic because you just sink in and it envelops you like a cloud.  Heavenly!  Even my 2 month old could tell the difference as she refused to sleep in the cot and had to sleep on the bed with me.  My daughter has good taste.  

    The bathroom was also spacious and clean.  The real star there was the shower.  it was one of those rainforest-type shower heads -- seriously, it felt like you were standing under a waterfall in the Amazon washing off the sweat of a long day of hunting jaguars.  I spent so much time in there that I was almost late for my first meeting which started at 8:00AM.

    Room for improvement:  While I heartily recommend this place and have given them 5 stars, there is definitely one thing they could improve on.  The bathrobes.  This might be nitpicky, but animal-print bathrobes do NOT signal classy to me.  In this matter, Hotel Nine Zero could take a note from the W Hotel, plush white 100% cotton terry robes makes every woman feel like Queen Nefertiti rather than a dark brown (good for hiding stains, I'm sure) animal-print robe that is much too reminiscent of a teenage girl's room.

    Quick Tip:  If you join the Kimpton rewards program (free to join), then wifi is free for your stay.

    31/07/12 | Link | Rating: 5.0
    115. Gillian A.
    I stayed here with my husband last year and this hotel is a perfect location for walking to almost anything you would want to do in Boston! It is also easy to jump on the subway to the airport if needed. We were lucky to get our room upgraded- we were just below the suite level and the view was amazing. The staff was extremely helpful and Thomas' recommendations were spot on- even got us a free dessert at one of the places! We would definitely stay here again!!! The only slightly negative thing I would say is the rooms are a bit on the small side- but for 2 people we had more than enough space. Overall, amazing experience!

    17/04/14 | Link | Rating: 5.0
    116. Kate S.
    First off I love Kimptons they are my "go to" as far as hotels but I have to admit I was disappointed in this location.

    Don't get me wrong nothing was "terrible" about this hotel but I would not consider it on par with Chicago, phili, Dallas or Sir Frances in SF. This location is definitely a step bellow- the walls are thin and I could hear everything next door, no central bar in the lobby, and my TV was fuzzy. I'm aware my complaints seem nominal but when I am paying over 200 for a room I would like a TV that doesn't have snow on it!

    I love Boston and hope they make some improvements and look forward to visiting again

    28/03/13 | Link | Rating: 2.0
    117. Laurrena D.
    Beautiful hotel and the perfect location to explore Boston. You can walk everywhere from this hotel. No need to drive or even use public transportation. The staff was wonderful, very friendly, and helpful with everything. The hotel (especially our room) was very clean. The best part is they accept pets without any added fees, and they offer services like pet sitting or walking (these cost extra). Overall, we enjoyed our stay here and will definitely stay here again the next time we're in Boston.

    23/10/13 | Link | Rating: 5.0
    118. Kimberly P.
    Arrived around 10:30 am and the front desk was more than willing to check us in early (and also let us check out late). Super helpful with directions, special requests (pillows, fridge in room, etc.).  The standard queen room was clean and spacious. The gym (3rd floor), although small, has updated equipment, free weights, cables--definitely enough equipment to get a good sweat going. There is a jogging trail a little less than one mile from the hotel.

    Would have been a five star visit if the hotel had the kinks worked out with its loyalty program and if the air conditioner was consistently cool, but what are you going to do?   I'd definitely return.

    Check Facebook for the "secret word of the month."  Mention it at check-in.  It gets you a free bottle of wine or popcorn and a movie.

    Free (good) coffee in hotel from 8 to 11 am (on 2nd floor).

    Sign up for Kimpton rewards program for free wifi in your room.

    Consider making dinner reservations a few weeks in advance, especially if there is a restaurant in the North End that you have your eye on.

    Take a mile walk and check out some of the restaurants away from the "touristy section."  That's where we had our best meals.

    Navigating with the maps from the front desk or phone apps was a bit tricky.  Maps weren't as detailed as the streets and phone reception was sketchy. Study a good street map if you plan to do a lot of walking.

    Bring walking shoes!

    21/08/13 | Link | Rating: 4.0
    119. Emma L.
    The location of this hotel is very centrally located, right next to Boston Park Plaza.  Boutique-y and chic.  Highly recommend.  You should sign up for the loyalty program to get free wifi and $10 mini bar credit - also many other complimentary requests like high floor, near elevator, etc.

    12/09/13 | Link | Rating: 4.0
    120. Anouska B.
    This is a swanky, hidden gem, located right in the heart of Boston, with a fabulous lobby, really accommodating hotel staff, DELICIOUS beds (!), KO restaurant next-door, and free wine in the lobby from 5-6pm. See, New Yorkers, we have a few things up our sleeves too.

    Now that I've given you the summary, I can relax into a long rambly overview of my experience here.

    Used Jetsetter to book a room for the boyf for his birthday -- during booking, I mentioned I was trying to make his birthday special, and they upgraded us to a King Premier Room: bigger bed, bigger windows, bigger smiles all round. I called the concierge a week before we checked in, and he suggested a bottle of champagne on arrival and hooked me up with some Celtics tickets for the night. After settling into our room, we enjoyed the KO restaurant next door for $5 tapas (only at the bar, not at seated tables), before jumping on the Green Line to TD Gardens to watch the Celtics kick some ass.

    When we returned to the hotel, one of the concierges remembered us and asked my boyfriend if he'd enjoyed his birthday (a really nice touch, I think). We also found that our bottle of champagne upstairs had been refreshed, which added further bubbles to an already fun-filled day.

    The following morning, they gave us a late check-out (I had called in advance), and suggested some good brunch spots if we were still hungry. My boyfriend LOVED the umbrellas provided in each room, so I wanted to buy one for him -- they couldn't locate the turquoise-coloured brolly, so we offered to buy the one in our room at a discount. They searched the entire hotel to find a new turquoise umbrella, and sold it to us at a discount.

    Overall, my boyfriend and I really enjoyed our stay at Nine Zero. Tucked away in the heart of historic Boston, it's really easy to overlook this little boutique hotel, but that's what makes it so wonderful on the inside.

    Highly recommended.

    25/07/12 | Link | Rating: 5.0
    121. Timothy R.
    Great location.  Easy to navigate the city from here.  I did not park a car so I avoided the valet fees, you can walk a couple of blocks from the T which you can take from the airport for $2.  Save some cash if you can.
    Check in was ok.  I am an InTouch member and got my $10 mini-bar credit but I will say they have some of the priciest mini-bar charges of all the Kimptons including NY, MN, and Baltimore.  Not a huge deal but just something to note.
    Yes there is a free wine and lite fare hour but it is usually pack liked old people on a cruise waiting for the midnight buffet.  The wine is not worth that kinda wait but I can see how people may appreciate the "free".  I do agree with another writer in that morning coffee in the lobby would be nice.  Yes, there are plenty of Dunkin' Donuts and Starbucks with 3 blocks of any direction but why not a great cup at the hotel?
    My biggest issue was the bad luck I got being located near the ice machine.  Yes, the wicked kiss of death at most hotels.  You get to hear every person all through the night come and open the door (first noise) to get to the machine (next noise) and then the machine would beep again and again throughout the night.  
    My only recourse at 3am was to unplug it.  Even my kids were being kept up by the beeping.  No I did not call anyone to fix it because I only imagined a 45-60 minute fixing time and we were exhausted.  We finally got to sleep and on our 2nd night there was no noise.
    I agree service here is key to their distinctive success but I only felt that from the bellman.  He greeted us every time he saw us and asked about our day.  Good news for them is he is the most visible and most active person.
    The other Kimptons have been top notch and so I may give this place a try again.

    08/07/13 | Link | Rating: 3.0
    122. Nicole M.
    I have to give Nine Zero 5 stars even though we didn't get our usual wine at checkin because the staff and valet are always so polite and the interior design is beautiful, so contemporary. We have a lot of special memories at this hotel. Would recommend if you love a boutique hotel that's near to a lot of what Boston has to offer. Love it!

    09/07/13 | Link | Rating: 5.0
    123. Kristen N.
    Great location.....close to everythin. Bathroom very spacious. Bed not to comfy, but cozy room. Staf very friendly

    05/11/13 | Link | Rating: 4.0
    124. Lisa L.
    I stayed at Nine Zero this past weekend for a fun get-away from New  York, and I am so glad I did.  This hotel is super clean, the room was so quiet and user-friendly, and the staff was available to answer all my questions about nearby attractions and to offer recommendations.  I'd definitely stay here again or at another Kimpton Hotel.

    02/06/14 | Link | Rating: 5.0
    125. Patrick B.
    Love this swanky boutique hotel...

    great guest accomodation, wine as soon as you check in...

    great for quick stay in the city...


    04/06/13 | Link | Rating: 5.0
    126. Susan W.
    Kimpton knows how to do it but this stay was a little disappointing...upsold us a view room...more like peak of a view...and it took 2 days to deliver a coffee maker and then it wasn't replenished. Is that a new thing? the Comfort Inn still does coffee in the room. I'm usually just too tired to do the room dance.

    07/07/14 | Link | Rating: 4.0
    127. Jennifer H.
    We have stayed at a number of Boston hotels over the past few years while running the Boston Marathon. Kimpton's Nine Zero this year was my favorite of all of them. The rooms were large, contemporary and comfortable. The staff was excellent. The fitness room was more than adequate. And of course the wine hour is always my favorite (although I wish they wouldn't run out of nonalcoholic drinks so quickly). You can walk to many places from the Nine Zero or you can jump on the subway a block away. Rates are average for the area, but as mentioned the rooms are much nicer. Many of the rooms have great views. When I go back this is the place I will stay.

    04/07/14 | Link | Rating: 5.0
    128. Natalie I.
    Thank you for serving as the backdrop to one of the most memorable weekends of my life.

    From the moment we arrived to the hotel to the second we left, the staff was so warm and accommodating.

    We got engaged at the hotel and my now husband had worked with the staff to  have our room beautifully decorated.  He had balloons, beautiful bouquets of flowers, chocolates, champagne and rose petals on the bed prior to our arrival.  Music was playing in our room as we entered each evening which was also a nice touch.

    Many of Boston's historical attractions are all in walking distance from the hotel. We did go to Back Bay each night for dinner, but took a cab. It's about an 8.00 cab ride each way. Went to Fenway which is the farthest away we got from the hotel and got a cab no problem. A standard room is small in size but the hotel is beautifully decorated throughout.

    Thank you Nine Zero, you have a fan for life!

    09/01/13 | Link | Rating: 5.0
    129. Ethan W.
    Stayed here for 1 night on Valentines day and had a great experience. Pleasant and friendly staff, newly updated room with a nice view on the 16th floor. The beds were very comfortable. The only reasons I'm not giving it  5 stars is that for some reason you can hear everything very clearly from the rooms, not just muffled conversation in the hall, but each and every word. Not sure why this is, maybe some thicker doors could help? Also the prices of the mini bar in the room are, while typical, quite outrageous. If anyone from Nine Zero reads this I think it's worth noting that if the beer was around $3.00 or $3.50 instead of $7.00 and nips were $4.00-$5.00 or so that I would have bought the whole bar. Instead I bought nothing. Otherwise we had a wonderful time.

    15/02/14 | Link | Rating: 4.0
    130. K R.
    Was not a good experience.

    22/08/14 | Link | Rating: 1.0
    131. Nancy T.
    We loved this hotel!!  Great rooms and great location!!  They have a wine hour which was really nice too and we got to meet the manager.  Also loved the running group that the hotel manager leads along with his asst. manager.  We went on a nice 3+ mile run along the Charles River and got a quick tour along the way.  We will definitely stay there again the next time we are in Boston!

    30/08/14 | Link | Rating: 5.0
    132. Scott P.
    Real nice hotel which we were able to get a great last minute rate on Hotwire. Our room wasn't ready when we arrived so they upgraded us to a better room for free. Room and bathroom are real nice. Free wifi. Wasn't too happy about the $42 per day valet car parking billed to your room. We paid $176 per night through Hotwire. The bed is real comfortable. New release movies are $16.99 to rent which is insane. We were happy to see an iPod dock charger radio in the room. It's in a great location and we could walk to the Boston Calling concert. The staff is real friendly and helpful. The prices for snacks inside the room are insane. Like $9.50 for Gummy Worms. It had a great view of Boston from the 15th floor. Really wished the rooms had at least complimentary bottled water. I might stay again just for the location.

    27/05/13 | Link | Rating: 4.0
    133. Heather L.
    I cannot highly recommend this hotel enough. This is a dog friendly hotel smack in the middle of Boston, and it was such a pleasure. We were two families, each with a dog. First of all, they ASK YOU WHAT KIND OF DOG BED YOU NEED. When you get there the dog beds are beautifully laid out with their own little "toiletries" and doggie bowls. And the human treatment is exceptional.

    They made one error by sending us to the wrong parking garage and then when we all realized we would not be able to get the hotel's discounted parking rate, they literally tripped over themselves to make it right. They were excessively generous!

    From the breakfast in their 2nd floor lounge to the daily treatment, this was a superb experience. Very very happy and highly recommend.

    01/01/14 | Link | Rating: 5.0
    134. Sabrina M.
    Stayed here for a work trip. Really great service. Appreciated the hand written note from housekeeping. Rooms were quiet and very spacious. Also enjoyed the view from the room. Would definitely stay here again.

    27/09/14 | Link | Rating: 5.0
    135. Debbie C.
    Hip hotel with the usual amenities but not worth it for the money. Staff was nice. It was also good that we got an Expedia deal for $309 per night. Cons: takes up to 30mins (now going on 40 mins) to retrieve your car at checkout (we used the texting option) so I gots time to type this all out and at $42 per 24 hours, you'd think that they'll get their stuff together. TV's up on a stand and at one side of the room so you constantly have to have your head raised and over to one side to watch it, bathroom shower door doesn't retain all the water inside of shower so it leaks everywhere so the floor is all wet when you get out of the shower. No pool, and checking in was no fun either. Took us more than 30 mins for them to get Expedia's info of the transaction, being that we registered the hotel 25 mins beforehand (spur of the moment decision) but we expected that because Expedia had warned us of the 30min time lapse for the hotel to get the info. It had good ratings and we felt confident because of yelp so we were like why not? We should've just stuck with a franchise hotel and not have went fancy. We usually stay at a Hilton with no trouble and we get double points. Save your money and time and stay somewhere else! I would not come back!

    22/08/14 | Link | Rating: 3.0
    136. Rianne D.
    Swanky hotel located in a great location! It's within walking distance of a couple of metro stops, which was convenient. The place was so nondescript that I passed it. Just look for the KO Prime Restaurant sign and walk through the revolving door and you're there!

    First night there, I met up with my cousin and girlfriends for free HH wine! A great way to kick off our weekend in Boston. In the morning, KO offers free coffee for the hotel guests.

    Our room was super clean. None of that old musky smell that older hotels tend to have. Modern design and furnishing. The staff friendly. I especially love the attention from the folks from room service. Internet is free if you sign up for a Klimpton membership. *hint**hint*

    It's also pretty awesome that you're within walking distance to the North End, steps away from Boston Common and smack dab in downtown. If you plan on playing tourist, bring your best walking shoes because you're going to need them!

    21/06/12 | Link | Rating: 4.0
    137. Binh L.
    Service really tops this off to five stars. This is a boutique hotel of its charm and makes up for whatever it lacks in that above-and-beyond service. I had won a night from a raffle, and decided to celebrate a romantic evening with my partner. They offered to print a picture of us (or whatever sentimental picture we desired) and had it sitting on the bedside table waiting for us. Quite a nice touch!

    The room is absolutely fabulous! They provide every type of pillow possible. I had thought maybe feathered pillows would be nice, but partner decided to opt for memory foam. Not a big deal at all. These pillows were delivered to our room, fluffed, and remade our bed. Beautiful bathroom with the marble and nice amenities. There was everything that I could possibly need in the room (iron, umbrella (lovely wood handle), dryer, etc.) and also had a nice sign indicating that they would help get many other items complimentary.

    Of course, the nice finishing touch is the free wine tasting 5-7pm, and you can take the wine to your room! Sweet! Also I advise signing up for Kilmpton-in-Touch so that you can get $10 for the minibar on your first visit. Always a plus.

    This is one of the few hotels that truly made me feel comfortable, and made my staycation quite amazing. A location but a few steps from major attraction sites, and a luxury fit for royalty. I couldn't have asked for more. (Okay, maybe a pool would be nice.)

    21/04/13 | Link | Rating: 5.0
    138. Kimberly S.
    This place was in the perfect location! Close to alot of places and had great customer service and food for late night snacking or our early morning breakfast.  I would definitely look to stay here again when in the area.

    30/03/14 | Link | Rating: 4.0
    139. Kelly D.
    I stayed here on a business trip last week.  Rooms were very clean and staff were helpful and friendly.  Beds were comfortable.  Location is prime since I found most of the restaurants and attractions that I wanted to see were a 10 min walk away.  The afternoon wine reception was good.  Plus they had Celtic Red Harpoon Beer  during St. Patrick's day.  Complimentary morning coffee and tea on 2nd floor. CO Bigelow toiletries in rooms.  Extensive list of complimentary items that you can request as there always are at all Kimpton Hotels.  Gym had the standard machines plus hula hoops.  Wi-fi free with  joining the in touch loyalty program.  Valet parking is $42 a night with in and out privileges.  Interesting decor with curtains everywhere.  Would stay here again if doing business in the area.

    22/03/14 | Link | Rating: 4.0
    140. Laura B.
    My family and I had such a fantastic time at Nine Zero! The service was impeccable, the room was outstanding, and the location - even better! Thank you!
    The view from the hotel room 1908 was unbelievable, with views out over the Boston Common and the Charles River. I would highly recommend this hotel to anyone who wants looking after very well on holiday :-)

    11/11/13 | Link | Rating: 5.0
    141. Rick B.
    When a business, especially a hotel, just does it Right, its hard to say too many good things.  In a business where there are so many moving parts and so much can go wrong, getting it to work consistently is an art and the Nine Zero delivers every time.  Chic, laid back, relaxing, (in fact that is one of its persistent themes), welcoming and wrapped in great service.  Ample sized rooms, beautifully appointed, beautiful views and a complimentary happy hour.  What could be better?   Well yes, they could have left KO Prime alone, but I understand a new restaurant will be filling that need soon.

    We have stayed at the Nine for at least 5 years in a row, can't beat the location.  Centrally located and an easy walk to the Common and Public Gardens.  

    My only persistent complaint?  $45 / day for parking is a bit much even in the city.  We chose to have a car at our disposal last year and this year and although the fee is quite high, the valets and bellmen are attentive and gracious.  

    We'll be back again next year !

    27/07/13 | Link | Rating: 5.0
    142. Judy C.
    Great hotel. Great location. Great staff and service. This hotel is one of my favorite kimptons to stay. It's around the corner from the park street T. Wonderful views of the Boston Garden. Terrific staff who go the extra mile.

    03/07/14 | Link | Rating: 5.0
    143. Ada Louise H.
    Compliments to Nora at the front desk who creatively and graciously solved a difficult problem as we were checking in.  Nora's warm welcome and intelligent assistance set the tone for a great stay.  All staff members were bright and helpful. Thank you!
    (4 nights, 2 rooms--Nov 13 -17, 2013)

    21/01/14 | Link | Rating: 5.0
    144. Joseph L.
    The Nine Zero is a great place to stay, awesome rooms, and cool lounge to drink, eat, and play some classic games, but that's not why I'm writing this review. I've never had such fantastic service. The concierge in the front lobby ( Liz ) was amazing, her attitude is uplifting and will put anybody in a great mood. I had just got some bad news and just needed that one "pick me up". Thanks to Liz I left the hotel with such a positive outlook. Her happiness was so vibrant that it made me realize all the good I had in my life. She made my experience and stay 110% better!

    23/07/14 | Link | Rating: 5.0
    145. Sean W.
    What can I say bad about Nine Zero Boston? Nothing. It was a perfect weekend. They always go out of there way. Super dog friendly is a plus. Nice to meet guests and some pets at the free wine reception 5-6pm. Complimentary am coffee in lobby.
    A new hotel, excellent location. Very clean and spacious room, nice views, large bathroom with shower & tub. Thick towels and 2 robes in room.
    I wouldn't stay anywhere else when in Boston.

    07/01/13 | Link | Rating: 5.0
    146. Lee L.
    I like this hotel because it is pet friendly. Rooms are really nice too. For a boutique hotel the location is unbeatable.

    09/08/14 | Link | Rating: 4.0
    147. William K.
    Let me start with the only ding. The hotel bar on the second floor is pretty much a bust.

    But nuts to that...Everyone I met at the hotel was very nice and helpful. The location is perfect. The rooms are very nice. They allow dogs at the hotel, and I came down one morning to see a lady on the couch texting with her dachshund on her lap. A great start to the day!

    Top it all off... I somehow pressed the right buttons and got a great deal on my room for the week.

    5 bill-stars!
    yow, bill

    01/12/13 | Link | Rating: 5.0
    148. Danielle f.
    Truly awful stay. The person in the room next to ours at the nine zero was allowed to keep 3 big dogs in his or her room. They then decided to go out on the town. The dogs barked all night. The desk clerk admitted the owners were awol. He went to the room and when he went in the dogs were vicious toward him. At 1am the front desk clerk reluctantly let us move to another room. It was a smoking room and smelled horrible. They also scolded my daughter for being in bare feet (?) in the middle of the night. No one offered us an apology so I think perhaps need to rethink their pet policy. I have stayed at other kimpton hotels and have never had such a bad experience. I wonder why they don't put people with dogs on one floor. can't recommend it. Sorry!

    02/01/15 | Link | Rating: 2.0
    149. Deborah C.
    The hotel gets four stars instead of 5 because the service is great friendly clean hotel great food house keeping does not bug you until you are out for the day. However they miss things. The silver items in the room are badly in need of cleaning and polishing. The tub did not drain one day because the plug was full of hair ugh...I had to call for a plumber. I'm not touching that ick. Also the hotel is in the heart of Boston. In the evening there is very loud music playing mid town. It breaks your ear drums and  ruins the atmosphere. You have to stay in the hotel or go in the other direction. Also driving in this area is a royal pain. Talk about a maze but the music and driving are not the hotels fault. I am just making people aware of their surroundings.

    07/09/14 | Link | Rating: 4.0
    150. Foodie I.
    Nice place, good location.

    Bar was a very young crowd and we were not acknowledged for 20 minutes so we left. A gentleman who appeared to be the manager ( bald male, maybe mid to late 30's, blue shirt (2-23-14) walked by at least 4 times and completely ignored us.

    Rooms are modern and super chic, however the bath was a tad disappointing ( older bath tub with shower curtain vs. nice shower stall).

    23/02/14 | Link | Rating: 4.0
    151. Rob P.
    I've never given less than 5-stars to a Kimpton hotel and I'm definitely not going to start now. The very minor flaws of Nine Zero (mostly from the fact that it's an older Kimpton property) are easily overshadowed by the staff that go above-and-beyond.

    The staff was extremely welcoming during check-in. Granted us early access to our room, which was on the 16th floor with a great view of Boston Common.

    I had received an email from Kimpton InTouch on my birthday inviting me to book using the special birthday code. I was expecting a small discount on the nightly rate - I wasn't expecting them to send up a complimentary bottle of champagne and cupcakes. That was seriously awesome.

    The location is great, convenient to multiple T lines but within easy walking distance of most destinations anyway. Wine hour from 5-6 every night is one of my favorite things about staying at Kimpton hotels and Nine Zero did not disappoint.

    05/03/13 | Link | Rating: 5.0
    152. Manny M.
    This was a great hotel. Absolutely no problems. Staff at the front desk was very curteous. The room was surprisingly big for only $200 a night. Very comfortable bed, nice tv, nice bathroom, a little work desk, a closet, and a little fridge with some nips and snacks (although I would rather get the stuff at the corner stores for 1/4 the price). I really liked their highball lounge as well.

    16/07/14 | Link | Rating: 4.0
    153. Lauren M.
    I must have gotten the worst room in the hotel.  I stayed here with 5 other girls for a bachelorette party.  I am from Boston as are the other girls, however, we were partying downtown and didn't want to be responsible to drive home so we decided to get a swanky hotel in the city.
    Upon booking over the phone, we explained that there would be 6 people, they assured us that they could accommodate one room for 6 people, we were surprised but booked the room.  My friend who had booked was told that we were getting a suite with a pull out couch, two beds and we could request cots upon check-in.
    Come check-in, the front desk refused to give us cots because it is a fire hazard, had we known we would have booked somewhere else, but I'm sure the booking staff knew that.  
    We get to the room, no couch, so 6 women are to share 2 full size beds.  We're annoyed but we deal, we're all friends and we didn't mind snuggling.
    We set up the room for the bride to be before she arrives, decorations everywhere, we surprised her when she arrived, then we realize we don't have wifi in the room.  We don't have a working tv in the room, our bathtub does not drain and we all showered in ankle deep water.
    We paid hundreds of dollars for this one night and the hotel was terrible.  Not to mention the $42 valet. With how much the hotel cost, valet should be free.  But, you live and you learn, and I have learned to stay away from this hotel.
    Yes, the lobby is gorgeous, yes, the location is wonderful, but unfortunately, this hotel just did not deliver.

    27/05/14 | Link | Rating: 1.0
    154. Kacy D.
    How I LOVE this hotel!  

    Flew in for PAX East this weekend and it's the second year in a row that our company has put us up here.  It's honestly an amazing hotel.  The rooms are great, the staff is attentive, and they're always SO willing to help with anything you need.  I really recommend this place if you're looking for a luxury place to stay.  It's right across the street from the cemetery and only about a mile and a half from the convention center.  The room service was decent, and the cleaning staff does a great job.  

    I totally would have given this place five stars if not for the pillows.  WHY Nine Zero WHY are you pillows so flimsy?  Your head sinks right to the bed.  I even called and asked for foam pillows which showed up flat as a pancake.  But honestly, if that's it's biggest flaw then they're doing something right.

    15/04/14 | Link | Rating: 4.0
    155. Sophia P.
    I stayed here for a three day weekend in November and am somewhat late in posting a review. I loved almost everything about my stay. The location was convenient. My room was spotless and very well decorated. I loved the decor of the hotel as well. I enjoyed the complimentary morning coffee and tea on 2nd floor as well as the CO Bigelow toiletries in room. The front desk staff was also very friendly. Unfortunately, I have to take off two stars for the ridiculously expensive valet parking. I understand that parking is an issue in Boston, but I think that $42/night is absurdly expensive. I would definitely stay here again, but without a car.

    15/04/14 | Link | Rating: 3.0
    156. Glenn D.
    BEST HOTEL!!! Five Star Staff and Accommodations! And they treat your pets like your family with own bed and bowls along with a welcome kit .  The concierge and valet service was very helpful. Everyone from the phone to face-to-face provided super service.

    Location is perfect to all the site seeing, shops, bars and restaurants.

    01/03/14 | Link | Rating: 5.0
    157. Jesse B.
    We stayed here for manfriend's 30th birthday....it was awesome. I told them that we were going to be celebrating his birthday and that we were headed to the Red Sox game that night. After upgrading us (wahoo for club kimpton!) to a gorgeous corner room with floor to ceiling windows, we were greeted with champagne and chocolate covered strawberries, Red Sox paraphanelia and Red Sox ponchos since there was rain in the forecast. Moo was delicious.

    The whole experience was nothing short of fabulous.

    12/04/14 | Link | Rating: 5.0
    158. Anna H.
    As soon as we arrived at the South Station this afternoon, me and my friend hopped into a taxi to take us to our hotel. We were greeted with a warm welcoming smile and checked into our room. The lobby and lounge are decorated very modern style.

    The elevator took us up to our one King size bedroom...it has a wide space for the two of us! I love the yellow and black color coordination throughout the room. Especially love the furry bed cover at the end of the bed. The view from our window is breathtaking! Make sure you sign up for free wifi through Kimpton!!

    Walking distance from the Boston Common, Boston Public Garden, and Prudential Center (to our left) and Faneuil Marketplace (to our right).

    Definitely if you are visiting Boston, make sure you stay at Nine Zero Hotel :)

    15/08/13 | Link | Rating: 4.0
    159. Ryan D.
    I really like the location.  I guess that is mostly what you are paying for when it comes to the price.  I was there for 4 days and the convenience to shopping, dining, nightlife, etc are definitely ideal in between work, functions, or just keeping busy and getting around in general while in town. The room was clean.  I'd also consider it cozy in reference to the size.  Far from small but not necessarily all that big either.... and the bed was comfortable overall.  Although, you may not necessarily feel you got your money's worth if you've stayed at some of the other nice, comparable hotels before. Would I stay here again?  It's possible, but not sure if it would be my top pick.  Nice enough for me to recommend trying for yourself if you're interested and considering it.

    10/12/14 | Link | Rating: 3.0
    160. Jeff B.
    As someone who travels a bit too much for work, I always relax upon walking in the door of Nine Zero. With an amazing front desk team (who collectively possess incredibly memories of individual customers), comfortable rooms, solid (though small) gym, often great views and an incredibly Boston location, this hotel has become my Boston staple.

    Plus, their quinoa with root vegetables and chicken is by far the best room service food I have had anywhere. Great hotel!

    16/03/14 | Link | Rating: 5.0
    161. Brian W.
    The concierge Thomas at Nine Zero was outstanding.  He fixed me up
    with great stuff to do and got me a reservation at an incredible restaurant all weekend I was in Boston.

    Brian White

    10/08/14 | Link | Rating: 5.0
    162. Em S.
    I stayed here this past April during my trip for the Boston Marathon.  Every part of my stay from check in to check out was absolutely wonderful.  The room was very spacious and comfortable.  I was very happy that the bathroom was pretty big and had a large walk in shower stall rather than a bathtub.  Every staff member made me feel very welcome at home there.  

    The location is perfect!  It is in walking distance to the Park Street Station, the Boston Common, and many historic sites (Park Street Church, Granary Burying Ground, etc).  The best part of the location for me was that I could walk to the Boston Commons for the bus ride to the start of the Marathon in Hopkinton and walk back from the finish line on Boylston.  I would definitely stay here again!!

    11/07/14 | Link | Rating: 5.0
    163. Tonya Y.
    Best hotel stay I've ever had! The hotel is extremely clean, modern, and dog friendly. I booked two nights for my wedding night and they provided complementary chilled champagne and chocolate covered strawberries. Later that evening, my bridesmaids and I came to the complimentary wine tasting as they were wrapping up so they sent up two bottles of chardonnay our my hotel room.  The staff was very attentive and responsive to our requests. They brought up curling irons, toothbrushes, extra wine glasses and even swung by to ask if we had enough towels.

    Our group was very impressed by the hotel and enjoyed our stay. Definitely would be a repeat customer if I needed another overnight stay on Boston.

    28/05/14 | Link | Rating: 5.0
    164. steve r.
    Pet friendly, amazing staff....

    We were shocked at all the hotel offered.... expecting typical mediocre over priced hotel stay....but not even close.... really pet friendly unlike every other hotel in Boston with these crazy rules around pets, free wine hour in lobby from 5-6, set up Wii for my son... place was spotless, great location in town, helpful staff...and a value.  

    Concierge top notch, cleaning staff so friendly, front desk ladies all energetic, smiling.... no BS, place was really top notch.  You gained lifers in us, we will never stay at another Boston hotel.

    I would highly recommend this place if you have a pet or not....wife,son and I were very satisfied.


    19/01/15 | Link | Rating: 5.0
    165. Mike A.
    My friend Conor insisted that we stay here after I asked him where he thought was a good place that I could get a hotel deal in the city. He originally suggested a place that was $600 a night. I had to remind him that I was going to fall asleep while barely remembering how to spell my own name. I didn't need 42,000 thread count sheets and gold lined bars of soap. I needed a bed that didn't have bugs. And even that was negotiable to some extent (i.e. what kind of bugs?).

    Nine Zero was legit. Nice front desk staff, valet, all that jazz. Gym is small and not really worth your time unless you really are jonesing for a sweet elliptical workout.

    Water pressure was weak as hell. A newborn baby can produce a stronger stream.

    27/12/13 | Link | Rating: 4.0
    166. Andrew R.
    Great location and high marks for being classy and hip in the right combo. Have now stayed here twice. Previously have stayed at the Boston Harbor Hotel (nice for sure but way less cool).

    We had a corner room on the 7 th floor. 2 banks of windows with very nice view toward prudential building. Even bathroom had some natural lighting via semi opaque windows.

    Bed and bedding were super comfortable. Soft sheets and great pillows.
    Bathroom had a great shower. Make up mirror in the bathroom ( the doctor wants to look his best before making rounds with Mrs Notorious MD).
    Tiger striped bathrobes. C'mon, this place is chic!
    Room has a safe.
    Nice size flat screen TV.

    Wine reception ( free) every night between 5-6.
    Valet parking 42 clams per night. We ditched our rental car back to Hertz ( easy walk at 30 Park Plaza) after 1 night. You can literally walk or subway all over town with little effort. Saved $100/ day without car and parking charges.  Great location. Easy walk to North End, Beacon Hill, Newbury St, yeah.... You get the idea!!

    We now consider the Nine Zero as our preferred hotel destination in Boston. Between amenities, location , and cost it is a solid choice.

    To be forthright, there can be occasional street noise as there can be anywhere in downtown Boston or any other major city.

    The doctor ( Notorious MD) prescribes the Kimpton Nine Zero to augment your cool hotel cravings.

    28/07/14 | Link | Rating: 5.0
    167. D B.
    A boutique hotel in a convenient location. Very expensive for what you get. Very small rooms furnished in brown and tan. Our room was facing an alley as do 50% of the rooms in the hotel. We we asked if we could move because the room was small and depressing we where told that all rooms in our category looked the same. I guess that what $350 per night for a premier room buys you at this hotel.

    28/08/14 | Link | Rating: 2.0
    168. Jerry C.
    Cool vibe, complimentary wine hour 5-6pm. I checked in at 6:10 and they brought me a glass. Just what I needed after an exhausting flight from NYC which should've taken an hour and took 3.

    Staff members are friendly and all said hello to me whether in the lobby or walking down the halls. I had one of the smallest rooms in the hotel. I didn't mind since I was only staying one night: a queen bed with a walkin shower and 250 feet of space. C.O. Bigelow amenities. Furnishings that appeared new and top notch. Good lighting, good work space. And Kimpton beds are always more comfortable than my own at home! Plus I can look outside my room window and see Paul Revere's grave across the street. Ok, maybe that's a bit eerie, but staying in Boston means history.

    I've been partial to the Kimpton Hotel group for years as each hotel is unique but comfortable and stylish. Kimpton also has one of the best hotel loyalty programs, In Touch, although lately they've been cutting back on perks like the other chains. Just don't take away the $10 Raid the Mini-bar coupon! I love that little touch!

    I've stayed at a number of hotels in Boston, and IMHO, Nine Zero is the only Five.

    24/02/14 | Link | Rating: 5.0
    169. lauren f.
    I transferred to Nine Zero from the Omni down the street and am MUCH happier here.

    My room is nicely renovated (carrera marble bathroom, glass shower door - no yucky shower curtain - upscale toiletries, modern day electrical outlets for the person with multiple devices, etc...) and spacious. The service has been great too. They even have hot cocoa in the lobby given it's 15 degrees outside. Oh and then there's the daily complimentary happy hour from 5-6pm.

    20/02/15 | Link | Rating: 4.0
    170. Kristyn G.
    Beautiful hotel! The bathroom is a good size and the shower pressure is wonderful! The beds are so comfortable, I slept like a rock. Room is very spacious and the view of Boston is breathtaking! All the staff member are so nice and respectful.

    Their breakfast was delicious! I highly suggest the French toast or the eggs Benedict!

    25/11/14 | Link | Rating: 5.0
    171. Ada L.
    Stayed here for one night during my recent business trip to Boston and enjoyed my stay. Would've been nice to stay for more than one night--this hotel had nice amenities and the staff was very friendly!

    The rooms aren't that big, but they are a good size, and the decor is very modern and beautiful. The bed was pretty comfortable too.

    I used their gym in the morning, and although it was small there was no one else in there so I didn't have to wait for any machines. It has all the equipment you'd need to for a full workout. The gym provides clean towels (cold ones too), earphones, and even wipes for cleaning the machines.

    I hope to be able to stay at this hotel again in the future. Although this hotel may be pricey, they offer a lot of nice perks. If you sign up for their rewards/loyalty program, you get free wi-fi during your stay along with a $10 credit to the mini-bar. I also mentioned a secret word during check-in (which I found on their Facebook page) and received a free bottle of wine!

    20/01/14 | Link | Rating: 4.0
    172. Scott R.
    Everything in this hotel screams class and sophistication, without being too stuffy or pretentious. I had the pleasure to stay at the Nine Zero during a business trip. The hotel has modern and spacious rooms and the service is top-notch. I would highly recommend the Nine Zero for anyone looking to stay at a high standard accommodation.

    03/10/14 | Link | Rating: 5.0
    173. Aimee N.
    I love Kimpton hotels for their great service and amenities. Nine Zero is a great hotel to stay at downtown Boston.  I get a good rate through work and I love staying here when I am in town. I checked in late yesterday and missed the wine reception. They of course offered me a glass to take up to my room, which I am not going to complain and say no too! It was late and needed to eat so ordered room service and it was at my door within 20 minutes.  The room was modern with decor and no complaints with the bathroom. marble shower with everything I needed. The other thing I like about kimpton is being a in touch member so I get to raid the mini bar for $10! always good for late night munchies or nightcap if you like.

    location is off Tremont street and in walking distance to the financial district if you are in town for business and have clients nearby.

    the hotel is across from Boston Commons so great view if you are facing that along with easy access for your run or a nice stroll in the park. also close by to good restaurants. down the street from Sam La Grassa if you like a food sandwich

    16/10/13 | Link | Rating: 5.0
    174. Meme M.
    This was a hard review for me.  I really wanted to love the hotel, but there were some areas where they clearly dropped the ball.  And, at $400 night (inc tax) plus $46 nightly parking, the ball should not have been dropped ($1300+ for three nights).

    The good:
    1.  The location is spectacular.  I had never been to Boston and was hesitant to pick just anywhere traveling with two kids.  This location hit the mark.  The hotel is near Boston Common, part of the start of Freedom Trail, right adjacent to the T, near great restaurants, next to the Omni (best Boston Cream pie) and safe.  A+++ on location.
    2.  Friendly front desk staff:  really friendly & accommodating front desk staff.
    3.  Super friendly and cheerful valet staff.  While we had to wait 15-20 for the car, it was no biggie.  You're in Boston, patience is a must.
    4.  Coffee / Tea Bar in the lobby during the morning.  I really wish they kept this 24/7 though, as I love tea at night.
    5.  Complimentary wine happy hour daily.  Need I say more?
    6.  Super comfortable beds, spectacular really.
    7.  Complimentary items if you neglected to bring them include:  shaving cream, sewing kid, tweezers, razors, toe nail clippers and more.
    8.  The higher end rooms have a NINE out of ten view of Boston Common and the adjacent area.

    1.  Complimentary goldfish if you request them, with the promise that they would be cared for.  They were never cared for & food was not replenished, so they reeked and were starving (think incessantly smacking fish lips up in the air) by the second day.  We had them removed due to stench.  They would be better served to nix this idea if they can't manage it.  It really bummed out my kids.
    2.  No coffee maker in the room, however one available upon request.  My issue was that housekeeping never restocked the coffee or condiments or cleaned the cups or area.
    3.  Yes there is a small fridge, but it's stocked with over-priced EXPIRED items (a small $10 dried mango bag that expired over three weeks ago)  A major no-no in my book.
    4.  Yes they provided a blow dryer, but the vent area was all gummed up with dirt & dust to the point that it tripped the fuse.  Not really my job to clean months of grime, is it?
    5.  Reportedly, all double queen rooms face the alley with ZERO view.

    All in all, the location is the main sell of this place.  It tries to be a higher caliber hotel, but falls exceedingly short in the housekeeping department which is every bit, if not more important than the rest of the fluff.  

    I highly recommend that management attend to the housekeeping fails, as one should really understand how important cleanliness is in a hotel and how lack there of could negatively impact future business.  This is a Kimpton, a $350+ nightly hotel.  I expected better and I deserved better.

    23/10/14 | Link | Rating: 3.0
    175. Jon K.
    I had one evening in Boston before heading to Provincetown.  I was advised to stay near Boston Common so I researched hotels in that area.  Having stayed at a Kimpton hotel before and having an outstanding stay, when the Nine Zero came up I looked at it closely.

    I arrived around1 pm and my room was actually ready, which was nice.  The room was a pretty standard size, one queen size bed and decent size bathroom.  Water leaked from the shower door, but other than that, I had no real complaints.

    The location is awesome and close to the subway, Boston Common and walking distance to other historic sites.  Also a fairly short cab ride to the marina/ferry terminal

    Overall, a good stay and I would stay there again at the right price.

    04/07/14 | Link | Rating: 4.0
    176. Denny K.
    Deserved 5 stars ! Regretfully I can only give it 4.
    We had two rooms on the tenth floor. Great view. Unfortunately the people in the room next to us were cigarette smoking incessantly. We complained twice to management at 1 am and at 7am. The hotel management could not control it. Smoking is not allowed. Really would like to keep this hotel on my list of places to stay and recommend to others. It's in a perfect location and otherwise a very nice comfortable hotel.

    02/02/15 | Link | Rating: 4.0
    177. Sarah P.
    - Great location, directly across from the Granary Burying Ground, a block away from Boston Common, a few blocks from Faneuil Hall, and a short walk to the North End.
    - Killer views if you're lucky enough to snag a room that faces Boston Common.
    - Large bathroom with excellent water pressure in the shower.
    - Daily wine hour at 5pm with holiday hot toddies in addition to the usual red and white wine. There's also a coffee station with all the fixings each morning.
    - Plenty of perks (free wifi, a Raid the Bar credit) if you're a Kimpton Karma member.
    - A warm birthday welcome, including a card, a bottle of sparkling wine, and two cupcakes upon arrival to our room.
    - Pet friendliness. We weren't traveling with our four-legged family member, but I was struck by how accommodating they were to animals. Heck, I heard the front desk clerk tell a guy who inquired about petsitting that he could just bring his dog down to them and they would take care of her while he went to dinner.

    - Our room could use a refresh. It was super-clean, but a little beat up with quite a few scuff marks and stains. Plus, the styling was tired with a goofy-looking cylindrical bar and strange "pillows" hung high on the headboard.
    - Etro toiletries were terrible and our hair dryer was broken. It took almost 30 minutes for them to deliver a replacement hair dryer, which was also broken. Fortunately, housekeeping came through with a third, functional dryer shortly thereafter. Unfortunately, my hair had already air-dried in a less than lovely way.
    - Parking was pricey. I know downtown Boston parking ain't cheap, but $46/day seemed steep, especially when you tack it onto an already high room rate.

    04/01/15 | Link | Rating: 4.0
    178. Pasquale R.
    Nine Zero Hotel is boutique hotel that provides numerous amenities for your Boston trip.
    *It's a Kimpton Hotel which means great service. Friendly, helpful staff. Concierge was very accommodating and set us up with a couple of excursions.  
    *Location is a stone's throw away from Boston Common. This is a very convenient location since virtually all rail lines are walking distance.
    *Comp wine hour at 5pm. Socialize with your fellow guests or be a hermit and enjoy your wine alone.
    *Spacious rooms with a comfy mattress, plenty of toiletries, roomy shower, wifi (free if you are an Intouch memeber), interesting robes and virtually sound proof walls.
    *Hip and stylish check-in and waiting area. Comfy couches to chill in.
    *Comp coffee (mornings) and refreshing fruit water (all day) in lobby.

    *Expensive parking...BUT you can catch a good deal on their website for all inclusive discounted rates. $40+. But hey it's Boston.

    14/07/14 | Link | Rating: 4.0
    179. Anthony D.
    I have been staying here for 3 days now, and this place is fantastic. The room doesn't have much of a view, but that is not so important to me. The beds are comfortable, the staff are all really friendly and helpful, and the location is great, I have gone for a walk in random directions and found so much many little stores tucked away.  My only gripe is the shower head, is has good pressure, but the stream is too small.  And i cannot blame the Hotel for the freezing weather.

    10/04/15 | Link | Rating: 5.0
    180. Angela J.
    It's really 4.5 stars,  but 4 stars would be too low and they get so much right that even with the nit-picks I went with the 5. And did I mention this is a dog-friendly (all breeds,  all sizes welcome) hotel?

    The rooms are thoughtfully designed to maximize utility... From the sliding door (not a pocket door) to the bathroom to the writing drawers on each night table.

    Service is attentive,  polite and personable, from hotel desk to valet.

    For the people in a huff over the parking fees, a quick comparative shopping exam on the SpotHero app revealed the hotel parking fees include maybe a couple of dollars premium over the other neighborhood garages.  

    I enjoyed my stay here very much :-)

    26/12/14 | Link | Rating: 5.0
    181. Amanda S.
    Stayed over a Friday night on a recent business trip. The room was nicely appointed, super comfortable and very clean. Our bathroom was very spacious and easy to share with another person. There's a wine hour each evening, which is a nice touch in the lobby. The concierge helped us find a good spot for dinner, and made the reservations for us.
    After dinner we returned to the hotel bar, which is located on the second floor. It feels removed from the hotel, which is good because it was very loud and packed full of people. Clearly a late-night spot. Overall good hotel experience, would definitely stay here again.

    13/05/15 | Link | Rating: 4.0
    182. Rachel L.
    Oh Kimpton, my love is true.

    So I was planning a little quickie trip back to Boston cuz I got a killer Living Social deal for 2 nights at a cool hotel in Back Bay which I was stoked about, but after my great stay at Hotel Marlowe over the summer, I was bumming a little that I wasn't going to be at a Kimpton again cuz, well, I got all spoiled. Lo and behold (as I'm a Kimpton Karma Rewards member) I happened to get an email with an exclusive rate for any of the Boston Kimpton Hotels that was too sweet to pass up, so I extended my trip for an extra day and booked the Nine Zero! Could I have stayed put at the other hotel and saved myself the trouble of packing up all my stuff and trudging across town in the freezing cold and then unpacking and then packing again the next day to go home? Sure I could have...but then I'd not have gotten my Kimpton fix! Let me ruin the surprise: it was so worth the trouble.

    I got to Nine Zero around 1:00 and since they were sold out the night before, they didn't have a room available for early check in but I hadn't expected one and was looking forward to going to lunch around the corner at Marliave while I waited anyway. The held my bags and took my number and said they would call when my room was ready.

    I walked right across the street for a minute to visit The Granary Burial Ground because I'm a history geek and needed to say hi to my Revolutionary pals and before I could even finish a loop, they were calling to let me know my room was ready!!! God I love Kimpton.

    The lobby of the Nine Zero is gorgeous and modern. Grey marble and shiny things everywhere. It felt tiny compared to The Marlowe and definitely felt super upscale and fancy, but not intimidatingly so. A note: you need to put your room key into the card reader in the elevator in order for it to work, which had me tricked for a minute. Cuz I'm blonde.

    My room was beautiful. Just so tastefully and richly done. The bathroom was HUGE...I don't know if that's a Kimpton thing or what because my bathroom at The Marlowe was huge too and I totally love it. Basically, you can just tell that there is pride here. Everything was immaculate, the towels were fluffy, yummy C.O. Bigelow products in the bathroom, the bed & the bedding were to die for.

    The tub/shower, at least in my particular room, had kind of a weird thing going on. I feel like the tub was up higher and the floor stepping out was lower than it felt like it should be by about 6" so it was sort of a tripping hazard if you weren't paying attention. That aside, the water pressure was AMAZING and it was one of the most heavenly showers I've ever had. Really. That good.

    The wine hour was a treat, as always, and one of my very favorite things about Kimpton. Cuz I'm a wine-o. Don't judge. I ordered room service the next morning for breakfast and it was delish and arrived so quickly, but if I had it to do over, I'd probably just run out and grab a bagel cuz it was a little pricey for an egg sandwich....but I was on vacation so whatever.

    The Nine Zero is close to everything. The location could not be more perfect. There are so many amazing restaurants within a couple of blocks, the beautiful Common is right across the street, Faneuil Hall and the waterfront and the North End are maybe 20 minutes away if you're on a leisurely stroll. I loved every single thing about the Nine Zero. The only thing I am bummed about is that I stayed on a Sunday night and the Highball Lounge wasn't open. I was really looking forward to hanging out there and having myself a drinky-poo with a little ducky floating in it. I guess I'll just have to come back. Oh darn!

    06/02/15 | Link | Rating: 5.0
    183. Alice H.
    Stayed here for 2 nights with my fiancé and it was absolutely great. From front desk service to hotel decor to room service, everything was top notch. The hotel has a very chic decor and I also love the decor in the hotel room. We got assigned to 14th floor and the view is amazing! (especially sunset!) Fairly large washroom, shower area with strong water pressure and awesome mini bar selection. I also got room service during dinner times and the food was pretty good as well.

    I rarely give out 5 stars review, but this hotel really extend their way to make each guest feel special. We went out to explore Boston and came back to find a bottle of champagne chilling in an ice bucket waiting for us with a note congratulating our recent engagement. I didn't get a chance to check out their happy wine hour at the lobby. I will definitely be back when I visit Boston next time!

    03/03/15 | Link | Rating: 5.0
    184. Dana R.
    Loved this hotel. Stayed here for two nights with boyfriend. Slightly pricey, but was able to find a promo deal via Trip Advisor.

    Staff was SO friendly. They offered us wine upon check-in, gave us an umbrella when it started to snow, and helped us figure out route of Freedom Trail.

    Their lounge, The Highball, is also really fun. We stopped by on Saturday night and the place was packed (in a good way). Definitely seemed like it was one of the best bars in the neighborhood.

    Only downside here was cost of parking. Meh.

    Besides that, overall stay was fantastic!

    29/03/15 | Link | Rating: 5.0