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Seaport Boston Hotel in Boston, MA

Specialties

Situated in the heart of Boston's thriving Seaport District, the Seaport Hotel offers guests a refreshing change along the historic waterfront.  Inspired by the fresh ocean breezes and its spirit of innovation, the Seaport Hotel delivers experiences that are always distinctive and creative. The entire staff has an energized and enthusiastic attitude to ensure every guest and client  experience is uniquely individualized. Every single meeting, wedding, meal and cocktail is created precisely for that guest, providing a fresh and memorable experience.

History

Established in 1998.

The first hotel in the Seaport District in 1998, The Seaport Hotel has been a non-smoking, service inclusive (non-tipping) property since its opening. A leader in green hospitality practices, we strive to provide guests with a luxurious experience while limiting our carbon footprint.

Guests benefit from a convenient, waterfront location with easy access to public transportation, cultural attractions, world-class dining and superior service. Complimentary use of the state-of-the-art Wave Health & Fitness center as well as complimentary wireless internet access throughout the guest rooms and property are unique amenities offered at Seaport.

Located a quick water taxi or Silver Line ride from Logan Airport, travelers enjoy a full range of business and leisure amenities, cutting-edge technology and a 24 hour self-service business center.

 

Company Info:

Rating: 4.10

Address: 1 Seaport Ln, Boston, MA, 02210

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    Comments (114):

    1. mike s.
    This hotel compares with top of the line 5 star hotels at 3 star prices.  I was throughly impressed by the qualtiy and the amenities of the place.  The Fitness center was the best hotel fitness center I've ever seen.  The hotel staff was friendly and helpful.  The rooms were very well equiped for a relaxing stay.

    08/08/09 | Link | Rating: 5.0
    2. David A.
    I have only eaten @ the bar/restaurant- service is good (delightful lobster salad club) but beware that (at least on my meal) the 18% gratuity is included.

    09/08/07 | Link | Rating: 4.0
    3. Matt L.
    I stayed here during the Xmas season to attend a Xmas party at the world trade center across the street and was impressed at how nice this place was. It is fairly new and has many floors and is modern place to stay. It is located in a off-beat location of Boston though, that is just starting to be developed. It was fine to stay here if you are attending a convention (right near the convention center) or doing something at the World Trade Center. But if you are here to visit and take in the sites and sounds of Boston, this isn't the place to stay. It is not close to anything and is not on any major public transportation lines. It is in a weird area of the city which someday will be very nice and connected, but isn't right now. The price may be right (this place is still a bit pricey), but take it from me, it is not a place to walk out your door and be in downtown. You will have to catch a cab (lacking area for cabs) and have them take you to the hot spots in the city. I give this place high ratings for its rooms which are filled with everything you need, its lounge/bar area which is trendy and intimate and its service, but I cannot give it high ratings on its location. This part of the waterfront is not where you want to be!

    15/02/09 | Link | Rating: 3.0
    4. Can D.
    WOW!  The staff at the Seaport Hotel is beyond exceptional.  

    I stayed for three nights for the bar exam (which was held directly across the street) and everyone I encountered was extraordinarily kind and considerate.  
    First, I passed a housekeeper in the hall on the way to my room and she greeted me and asked how my day was instead of ignoring me and looking at the floor.  
    Later, I was unsure of the address of where the bar exam was being held so I asked the concierge.  She greeted me with pleasant directions, sincerely wished me luck, and asked if there was anything else she could help with.  When asking if a taxi to the airport was hard to get at 5.30 am the concierge again assured me that everything would be taken care of.
    After the first day of the exam the doorman asked me how the exam went and I told him stressful he told me I would do just fine.
    I ordered breakfast room service and a small Indian man delivered it to me both mornings.  The first morning he sincerely told me that he was sure I would be great in the day and would succeed at anything that I do.  As well as being intelligent I was capable.  I was floored!  This man is amazing!  I wanted to take him into the exam with me.
    The second day he said he remembered me and hoped I did well yesterday and he is sure that I would be amazing that day.  
    WOW!  
    I also had a very oily hair gel explode all over my jeans and sent them to be laundered with my fingers crossed (think 3 full oz. of oil all down the legs).  Housekeeping removed EVERY DROP of evidence.  Amazing.  My dry cleaner can't even do that.
    Perks - free internet!  Wahoo!  You can plug your iPod into the Bose alarm clock!  Pod-coffee makers in the bathrooms.  Large Fog-Free Mirrors in the bathroom - No seriously, clear as day!

    I would stay at this hotel anytime I have anything going on in the world trade center.  Kudos Seaport, and give that small Indian man a raise!

    31/07/09 | Link | Rating: 5.0
    5. Jennifer M.
    I've stayed here twice and have had a good experience both times.
    The first time was for my brother's wedding, which was also held there.  The rooms are a decent size and the ones on the water side have a great view. The staff was nice and accommodating.   I agree that the bar closes a bit early, but we walked down to a local bar, so that was fine.
    The food at his reception was good - other people thought it was great, but I wasn't too impressed - but in all fairness, I was running around and didn't really get much time to sit and enjoy it.
    The second time was following my bachelorette party.  We were a little rowdy, but there were no complaints - although since it was November, maybe it was just a slow time of year.  
    The location is convenient and we walked back from the financial district.  There were over 10 of us, which made it ok - but it's pretty deserted, so I wouldn't recommend that for smaller groups.
    The gym is really nice and seemed pretty empty every time I was there.  They also have an indoor pool, but it's a little overly chlorinated smelling (but totally typical for an indoor pool) for my taste.
    Overall, a really nice price and surprisingly affordable if you search for the right price!

    12/01/09 | Link | Rating: 4.0
    6. Ann O.
    Decided to splurge on an overnight in the city, our anniversary, so we headed to town (only live 45 minutes away), and booked a harbor view king room at the Seaport.  There were multiple booking options (AAA, Amex offers, etc) so I booked the Amex offer because it offered a free appetizer at the lobby bar.  AAA was the same price, with no app, so why not?  Got there shortly after check in time, and our room was not ready - the trainee at the front desk was more than quick to check with his supervisor and readily offered us two free drink coupons while we waited for our room.  They offered to call us when the room was ready, and when they did call (while we were drinking our free drinks and eating our free app - buffalo chicken wings, definitely get them - they offered to walk to the bar to give us our keys.  In the meantime, it had been about an hour so we asked our waitress to check on our room for us and her supervisor took on the chore because she was a little busy - seriously, this was excellent service.  Oh, and they couldn't figure out the Amex free app thing, so when my husband asked about the bill and mentioned that the front desk said they'd reverse any charge for the app, he took the bill away from us (including a second round of drinks not covered by any coupons) and told us the entire thing was all set.  Again, above and beyond.  We are now loyal customers, and we haven't even seen our room yet.  The room was on a high floor, as requested, and had a beautiful view of the harbor and the airport.  Can't say it was a huge room, unless you've stayed in NYC hotels, but it was fully stocked with robes, iron, dryer, shampoo/conditioner and the best pillows on Earth.....great location, walked to the Institute of Contemporary Art, then on to dinner at one of the waterfront restaurants - back to the bar for a late night cocktail - overall the only thing we did wrong was valet park the car - there is plenty of reasonable parking within a stone's throw so there's no reason to pay $42 to park overnight unless you've got gobs of luggage.

    01/10/12 | Link | Rating: 5.0
    7. Rachel S.
    I had my wedding here this past spring.  It was AMAZING!  The wedding was beautiful and everyone who stayed at the hotel was very pleased - the rooms are great!  And its environmentally friendly and has allergen-free rooms!

    20/07/09 | Link | Rating: 5.0
    8. Molly S.
    I checked the reviews before checking into The Seaport for my company's holiday party.  So I was looking for the un-sound-proofed bathrooms.  Let me put it this way, my 100+ year old apartment building in Dorchester has better sound-insulating doors and walls than the seaport.  I might have well been in the bathroom with my beau.

    The regular walls aren't much better.  If you like to eavesdrop - this is the place for you!

    The bathroom was very nice.  The shampoo and conditioner are better than my regular brand (as they should be).  The room was clean, and the rest of the facilities were well kept.  The bed left a little to be desired, but I did sleep through the night just fine.

    I get to stay in one nice hotel a year, and this was definitely a bit of a disappointment compared to the hotel we stayed in last year.

    08/12/07 | Link | Rating: 3.0
    9. pat m.
    I recently stayed at the Seaport with my family (myself, my husband, children 8&10). This was not our first choice, but most hotels in the area were sold out, so at the Seaport we stayed.  The hotel is acceptable, but nothing special, particularly not for this price range.

    First, the hotel is in a less desirable area of the city.  Not much is within walking distance and access to the T requires a first leg of travel on the Silver Line on which travel is by bus.  Getting to virtually any destination of note in the city takes multiple transit transfers.  We did find a good little breakfast spot (Flour) and excellent restaurant for dinner (Sportello) each about a 15 minute walk from the hotel.

    Second, the front of house staff (doormen, front desk, concierge) is reasonably professional, but not particularly friendly or helpful.

    Third, when I made the room reservation, I was told that a suite could accommodate a cot in the living area along with the pull-out sofa and so requested one.  However, when we got to the room the cot was not there.  When the housekeeper brought it up, she was reluctant to set it up and for good reason, it would have blocked access to the bathroom.  Note, after several nights of poor sleep from growing children knocking each other off of the pull-out sofa, we again requested a cot.  This time a smaller one was brought up and we rearranged the room to put it below the window in the living room - cramped, but better than blocking access to the bathroom.  In general, the suite was small with furniture pushed against window coverings, a television blocking the view in the bedroom, and a tiny closet.  The furnishings are worn and frankly, kind of boring - neither elegant or interestingly contemporary.  The bed and pillows were comfortable. Climate control was fine, as was sound insulation from other rooms.  Room service was very good - the room was very clean when we checked in and neatly tidied and cleaned every day.

    Fourth, the pool is warm, clean and in a bright space with a nice view.  Lane markers were always in place which made playing with the children difficult, even when we were the only ones in the pool, which was generally the case.  The locker rooms are spacious and clean. The exercise equipment is adequate.

    Fifth, we did not take advantage of the restaurant or bar, based on others' reviews.

    Sixth, we needed a rental car for a short portion of our trip.  The Seaport has an arrangement with Enterprise where they will meet you at the lobby, forms in hand, with a car at the curb.  On the return, we left the car at the curb and gave the doorman the keys - easy.

    Would we stay again?  If there were no other better located options, sure.

    30/06/11 | Link | Rating: 4.0
    10. Robin B.
    This place was really great. I've been here before but they've made some nice upgrades. The front desk service is fast and friendly, as is the bell hop on the curb. the place is well turned out and fresh looking. My room was great. Almost all rooms have a water view in some form or fashion so dont bother paying more for one. From the even numbered rooms I get a view of the Prudential building straight on, and the Harbor and the bridge if I just look right. the odd numbered side of the hallway looks out to the more industrial side of the waterfront, but still nice. its quiet and the rooms are great. A few additions to the hotel and area since I was last here 2 years ago. They offer allergy free rooms which is nice for anyone who wants it. But, even the regular rooms have nice things added. There is a pillow library of about 10 very unique pillows (buckwheat, water core, etc)  to order up to your room. I tried the buckwheat which was awesome (like one of those microwaveable warm bags) and the Memory Foam- which was comfy but not my thing. They also added in room recycling and high end toiletries in dispensers in the shower to avoid all that waste from the mini sizes. A Keurig one shot coffee maker included tea and decaf. The surrounding area seemed to have some upgrades too. A really nice Legal Seafoods and Tezmacale (upscale Mexican) opened up since I was here last. Both are right on the water with rooftop bars and less than a block away. Rosa Mexicana (another upscale Mexican place) is also a block away along with an Irish pub. A little coffee shop called Fresh something is right across the street from the hotel with lots of hot breakfast wraps, fresh fruits and bagels, which is really nice when you are on the road. The price was a bit high but not really compared to other Boston hotels. For tourists the only downside would be that you would have to take a long walk or quick cab to the historic areas so its less accessible to those things but that's the tradeoff for being on the water.

    08/08/12 | Link | Rating: 4.0
    11. Patrick P.
    Our room was next to the elevator and we called the next morning bc elevator was making noise so it was difficult to fall asleep. We called the manager in the morning and moved us first thing in the morning to a room with a much better view and free buffet breakfast for two! ~$50 value. Then when we came back to the hotel and we were surprised with hand written apology letter! I will definitely come back here again. Amazing service! Location was close to everything and the price was 1/3 of the nearby hotels.

    12/11/10 | Link | Rating: 5.0
    12. D M.
    So this review is for the use of the ballrooms, and not the actual hotel rooms......we came here for the much anticipated wedding of our friends Henry and Mel, and can I just say it was one of the most beautiful receptions and dinners I have been to, for a wedding or otherwise.  A lot of that had to do with the hotel.  The hotel was spotless, waitstaff attentive, bar WIDE open, and awesome food.  We both went for the filet minion as our main course, which was served with giant shrimp.  Delicious.  There was a large amount of asparagus in both the salad and the dinner itself.  I love asparagus, and the side effects it may have on ones body, but if this was an episode of Iron Chef, asparagus was clearly the secret ingredient.  If you're planning on having a huge, slightly extravagant wedding, go here.  It's an awesome setting and wildly convenient to everything.

    11/08/07 | Link | Rating: 4.0
    13. Chrissy H.
    Conferences. Gotta love 'em. Especially when they involve 2 days of very early mornings, a late night AND being forced to sleep in a hotel, even though I live in semi close proximity to the place.
      The three conference rooms we had were large and pretty nice, but the thermostat must have been set to arctic conditions. It was freezing! I guess they did it to keep us awake. The catered meals varied from delicious to disgusting and the waitstaff was reasonably attentive and accommodating.
     The hotel room itself was on the 9th floor and had two double beds for myself and my roommate/colleague. It was your basic run of the mill room. No frills.
      Upon inspecting our quarters, my roommate noticed a sign on the wall indicating that in order to conserve water, the hotel reuses the sheets. Working for a company who's values involve protecting our planet, we thought that was pretty cool. (They also have recycling bins in each room) That was until she pulled back the blanket to discover quite a bit of hair on her sheets. EWWWW! My only complaint about the bed was the heavy comforter that I am convinced was made of cactus hair. I had to pull it off the bed to avoid drawing blood.
      The channels on the TV kind of sucked. I had a choice of news stations, the airport station, TBS, TNT, and the golf station. Luckily, they also offered HBO, so there was a bit of entertainment to be had.
     I appreciated the bathroom for it's real hair dryer. NOT the kind that's  built into the wall, but an actual dryer that you might have at home. And I highly enjoyed the strong water pressure in the shower this morning.
      We wanted to order room service but decided to order a pizza instead when we saw that a garden salad was $17. There's also a bar and restaurant in the lobby and of course, being in Boston,  there's a plethora of alternative eateries and nightlife only a short T ride away.

    12/09/07 | Link | Rating: 3.0
    14. Gregory R.
    Might as Well Be Homeless...

    Seeking disappointment? Well, you've come to the right place. Guests contemplating staying here should arrive at the Seaport Hotel without any expectations that things like confirmed reservations will be fulfilled. People silly enough to reserve a room through the hotel's reservation line, and confirm it with a credit card number, will long for a hotel where such things are actually honored. While some of the staff is amiable, others here seem out to prove that guests are nuisances, and that promises are not worth keeping, especially when bedraggled travelers show up armed with a flimsy confirmed reservation.

    Instead, potential guests should arrive at the Seaport Boston Hotel with low expectations, especially for things that one would reasonably expect at other hotels. When guests cast off like homeless people, they will not be disappointed when they - after careful planning - have to find another place of shelter - at the last minute - at some other waterfront SRO.

    06/06/11 | Link | Rating: 1.0
    15. Don W.
    I stayed here once for a conference at the convention center.  The rooms are typical corporate hotel rooms and the bar is about what you'd expect.  If you're going to the convention center, hope for a nice day because it's the kind of walk that you won't want to do in the winter or even in the rain.  It's a short walk to the No Name restaurant, which is equally unimpressive but popular with the tourists.  I don't know about the Seaport's conference facilities or its restaurants but nothing led me to believe that they'd be out of the ordinary.

    I don't understand.  If someone's going to spend the money to build a place like this, why didn't they make it at least a little bit special?

    24/01/08 | Link | Rating: 3.0
    16. Trisha F.
    This was an excellent hotel, other than the bar closing early every night despite a large conference being held at the neighboring conference center and many attendees and staff staying in the hotel.

    The food through the restaurant and room service was good, especially the grilled cheese - to DIE for!  We were big fans!  The staff was all super courteous and I loved that tipping was discouraged!  I was also dually impressed that the hotel had a recycling bin inside the room and the size of the basic room was very nice indeed.

    My one problem was that I'd left something for another guest at the front desk who'd be checking out later that day, and when they checked out no one at the front desk said anything about the package - so that package was never picked up and pretty much disappeared.  If it hadn't been something I'd gotten for free at the conference I'd have made more of an effort to track it down.

    Regardless, I'd stay here again if given the opportunity or attending another conference at the neighboring center.  It was super convenient, close to the airport, and had a terrific view!

    27/09/08 | Link | Rating: 4.0
    17. Kat W.
    stayed here for a convention and room was okay. review is mainly for the scallops that I ordered from room service...they were a teensy bit overdone but HUGE and so flavorful. it worked perfectly with the baby spinach and potatoes. I still can't stop thinking about my meal!

    09/06/12 | Link | Rating: 4.0
    18. Johnny W.
    Stayed here for a medical convention. Pricey but has good government rates and I didn't have to pay for it. Short walk to the convention center. The T station is right next door. They have free shuttles into downtown. It's about 1 mile walk to Faneuil Hall, Aquarium. Has a really nice free fitness center, small lap pool. Group classes cost $10. Rooms are really nice, what you would expect from a high end hotel. Free wifi but found it annoyingly slow. I had my airport express and connected it to the LAN line and got blazingly fast internet for the rest of the stay. I basically created my own wifi station. Not sure why this was the case. If you are going to the convention center, there is fast free wifi there so pack your iPad.
    There are several good restaurants within walking distance, 1/2 a mile. The barking crab was great and the No Name restaurant was awesome. We also had a nice meal at a place called Lucky's. Oh, we also had a very nice meal at Aura, the hotel restaurant. We were a little concerned taking our 2 year old there because it's fine dining but the wait staff was great. Actually, the entire staff at the hotel was great, especially the Concierge.
    My wife had our 2 year old and found things to do when I was at the conference. She went to the Aquarium, the Children's Museum which are both walking distance. She took the T to Harvard and Copley Mall. Said it's a great public transport system. Really easy to use.
    Would easily stay here again.

    30/09/10 | Link | Rating: 5.0
    19. April A.
    Clean, free wifi, close to the T. Nicely appointed, good environmentally friendly policies and products.

    Pleasant stay. I would stay again if I could ever afford it.

    22/08/11 | Link | Rating: 4.0
    20. Crystal D.
    After having gone to the Mandarin Hotel, the Seaport pales in comparison. We attended a charity event here on 12-10-10. The front doorman was very helpful, but unfortunately he was the only positive thing about our experience. The hotel itself is nice, but nothing special considering the price tag to spend the night. As we were early, we grabbed a drink at the hotel bar - nice of the bartender to NOT tell us that gratuity is included, so he was double tipped. I'm sure he didn't mind. While at the actual charity event, a waiter was rude to my husband. The food was nothing special - mini ham and cheese "grilled" sandwiches, which sounded and looked delicious, tasted bland and were dry. Thankfully I had a drink in hand to wash it down ;) Not a pleasant experience at all.

    11/12/10 | Link | Rating: 1.0
    21. Kelly N Z R.
    Fabulous staff here-- they really shine. I somehow bumped into our housekeeper a couple of times and she was always very friendly and thoughtful. Betty, the concierge, is charming and knowledgeable. The staff at the door are cheerful.

    We stayed in a government rate room, which was about comparable to the government rate room at the Intercontinental. Advantages over the Intercontinental: in-room refrigerator with space for our own food, free wi-fi. Also, in-room computers (though we didn't need one, with a laptop and free wi-fi). Great harbor view!

    And, I love Aura, the restaurant downstairs.

    08/08/09 | Link | Rating: 4.0
    22. Trish F.
    I haven't stayed at the hotel, but I was here last night as a volunteer for a charity gala.

    First off, it's pretty damn accessible. It's literally across the street from the silver line World Trade Center stop. Just make a right out of the T station and walk towards the water.. although, in that area, drivers don't believe in stopping for pedestrians, so try and wait or jump out of the way.

    On the whole, I think this place is very much on the lovely side as far as hotels go. There are bits that seem "too much".. IE the table in the lobby waiting area that has nine too many centerpieces.. but the decor is nice and everything is very clean/polished looking.

    The food at the event was great. I was able to sit at one of the tables during a mini break from volunteering and I had a chance to eat some of the appetizer and the entree. The appetizer was a salad that had red and gold (what!?!?!) beets in fig syrup. Sounds schmance, but it was mighty tasty. For my entree, I had the chicken with potato gnocchi and vegetable cannelloni served with a chianti sauce. The chicken was incredibly tender and the sauce was SO good. The potato gnocchi wasn't the best I've had, but it was a great complement to the chicken. The vegetarian plate had roasted portobello mushroom and baby spinach napolean with smoked mozzarella and french lentils in a roasted tomato oil. You can bet my veggie friends ate that right up. It looked amazing although it did look like an intense amount of lentils.

    Oh, and once everyone left the cocktail area on the mezzanine floor (before dinner), I nibbled on some bread and cheese. Seriously? They had THE BEST cheese I've ever tasted.. although I didn't ask what it was because we were busy working and nibbling at the same time. haha.. It was white if that helps. HAH

    The staff were very friendly.. even the coat check women asked us how the fundraiser was going. A lot of the staff were running (gracefully) this way and that to help the non-profit group out, so props to them. The waiters also made sure that us volunteers were taken care of and even when everyone had begun their dinner, they were nice about whipping up some extra appetizers for us late folk.

    All in all, I'd come back here for an event or suggest them as hosts for an event since both the staff and food were fantastic!

    23/10/08 | Link | Rating: 4.0
    23. Dee S.
    Ahem.  The nicest hotel I've stayed in by far.  Very comfortable rooms, excellent food and service.  The place is spacious, luxurious, and really a pleasure to stay in.  The hotel's restaurant (especially the breakfast) is delicious, and try the smoked applewood bacon pizza with caramelized onions for dinner.

    22/05/11 | Link | Rating: 5.0
    24. Spud C.
    This past week I managed a computer security conference that was held in the Seaport Hotel, and I really can not say enough good things about the level of service that we received from the Hotel and Banquet staff.

    Proceeding the conference, the staff was very easy to reach, and were quick to respond to any questions or concerns that we had. Once the conference had started, the Banquet Managers were continuously checking in with me to be sure that everything was running smoothly.

    There was a technical issue with the new LCD panels located on the wall outside of each meeting room which caused us to be unable to list the meeting times for lectures in each room. Within minutes, the staff had set up easels in front of each room with very professional looking signs that listed the schedule information for the room.  They also printed and set up  additional signs to direct our attendees to another section of the building for an evening party, and this was done pro-actively, without my need to request the signs.

    All of the hotel staff, from doorman to maintenance to housekeeping to banquet servers, treated all of my staff and conference attendees with courtesy and respect. I can honestly say that I have never worked with a venue whose customer service even begins to approach the level that we received from the Seaport Hotel.

    I highly recommend the following individuals for contact purposes if you are looking for a great venue to host a small to medium sized event. (100 to 500 attendees):

    Peter Moriarty - Senior Sales Manger
    Sandra Kayulu - Sales Assistant
    Katie Watson - Banquet Manager
    Cathleen Kepko - Banquet Manager

    17/03/09 | Link | Rating: 5.0
    25. Los H.
    Superb in every way.  I've stayed nearly a month here once & numerous shorter stays.  every single one of the staff is delightful - doors, linens, catering...& they've got a darling  steal with Aura's new exec chef (The Chef Chef?!).

    The exercise hall is nice and tidy, Aura (the restaurant) is excellent, the Sunday brunch bespoke omelet not to be missed!  If you can swing it, nab a corner water facing room on one of the higher floors - excellent views.

    25/04/10 | Link | Rating: 5.0
    26. David G.
    This review is a lot of fun to write because I'm actually in the hotel as I review it... how meta.  But, this leads me to the first point:

    This hotel has complementary wireless internet everywhere!

    Woohoo!

    I'm staying at the Seaport for a conference at the Boston Convention and Exhibition Center (located down the block from here), and the location is super-convenient for conference attendees.  Unfortunately, it's not particularly convenient for anything else.  It's a 15-20 min walk to downtown (and further if you want to explore the trendier Back Bay or South End neighborhoods).  You can take the Silver T line to South Station (there's a T stop [World Trade Center] right outside the hotel).  But I find that walking takes about the same amount of time.

    The hotel itself is beautiful!  The lobby is stylish and nicely appointed, and my room was very clean and well-lit.  The flat-panel TV is a nice modern touch too.  

    Thank you, Seaport Hotel, for making my time in Boston so comfortable.

    28/02/09 | Link | Rating: 4.0
    27. Janet C.
    I stayed at Seaport for a conference.  Where should I start?  The website makes it look like a nice hotel until I experienced myself.  To be fair, the room itself is not bad.  The bathroom is clean and has nice toiletries.   The sheet/bed is nice but I do not like the pillow.  They do have a pillow library that you can choose different pillow from.  I didn't bother with it.  

    Now the complaints
    1. The noise level is unbelievable - I had a corner room, I could hear my neighbor takes shower 4 am in the morning.  I couldn't sleep after that.  I was there for 5 nights and this happened 4 out of 5.
    2. The elevator floor buttons don't light up.  So you could be like an idiot with another or few other people in there and keep pressing on the button to only notice after few seconds that the light bulbs are out on your side for your floor.  This happens in every elevator (they have 4) and almost every floor.  This to me is that they do not care about the hotel.
    3. Not enough frontdesk people during peak time.  On Friday, the day I departure, they have 3 people available yet, that's the time when check in-check out happened too.  They were completely swamp and not able to provide any help.
    4. Their repairman starts working early.  I've never stayed in a hotel (and I've done tons as I was a consultant who traveled 80% of the year), that repair work starts at 7 am.  On the only day that my neighbor didn't take shower in the morning, the repairman was there at 7 to drill and hammer.  I was glad that I wasn't in town for leisure and didn't have my 5 months old with me.  I know I'd be super upset if my baby was there and got woke up by the repairman at 7 am during my vacation.
    5.  The last but not the least, I gave the front desk my breast milk after I checked in on Sunday night.  I asked to have them put in the freezer and I'd picked it up on Friday when I leave.  The lady promised me she'd do it right away and make sure it's there for me on Friday.  When I went to pick them up on Friday, a guy spent at least 30 minutes, searching them in their 3 big freezer but they were no where to be found.  I lost full week worth of supply and I did not even receive a I am sorry that we lost your breast milk.  I don't think I'd ever stay there again even if it's free.

    14/04/11 | Link | Rating: 2.0
    28. Carol J.
    I'm sitting in the hotel room writing reviewing...after my first night. I think this is a 4-star hotel but really deserves more a 3-3.5 star.

    Not very clean - I find dust in the coffee maker, hotel folder, desk.... WORST OF ALL, I was turning down my own bed, and found quiet a few short brown hair on the sheet next to my pillows (I have long long black hair, so this can't be mine). The morning I'm working from the desk and I find the same short brown hairs on the desk. Housekeeping must not wipe anything in here.

    Great concierge - I asked concierge where is a good place to grab a bite since I didn't want to eat inside the hotel. He walked me to the door, opened the door and showed me across the street a nice little sandwich shop.

    View of the harbor was cool, but the decoration inside the hotel is very blend and nothing interesting. As most of the 4-5star business hotels have moved toward using down comforters, Seaport is still using blanket in sheets. It's not worth the buck.

    Kudos for free wireless!

    So it's a mix review of disappointment in how unclean the room but also some positive side.

    12/05/09 | Link | Rating: 3.0
    29. Jamie H.
    Talk about a crazy beautiful hotel. I really enjoyed my stay and have to say the best part was the "feather like" beds. I never made it to the gym/pool area but I did sneak a peek. Also I was told they now offer nail services at the gym/spa/pool area.

    22/11/11 | Link | Rating: 4.0
    30. Liz B.
    Very nice hotel. Clean, quiet, nicely appointed rooms in soothing colors. Lovely lobby and restaurants. Enjoyed it very much. Free wifi throughout. Coffee in the rooms. They did a beautiful job with the Angel Flight Northeast Gala Benefit!!

    09/02/13 | Link | Rating: 5.0
    31. Sam H.
    Probably one of the best hotels we have stayed in.

    Arrived on Christmas eve. On arrival the front desk was very helpful and checked us in very quickly.

    The room (we upgraded) was extremely spacious and clean. The bed was even more comfortable than our one at home. Bathroom was a good size - although the shower was a bit weak.

    The hotel was a very very good size and airy, and decorated in nice warm colours. The Christmas decoration was lovely and gave it a very festive feel.

    The gym area again was great and better than the local one we have at home! Swimming pool was a bit small and shabby.

    We hardly saw any staff at all - maybe due to the festive period. As mentioned front desk staff were friendly, the only other staff member we saw was the bar staff who were so rude and unhelpful, i will be writing to complain.

    Free wireless throughout the hotel was a big bonus.

    This is a non tipping hotel - so nice to experience something different!

    Def recommend this place!

    27/12/10 | Link | Rating: 4.0
    32. Tiffany M.
    Stayed here a few years ago and just might have to again soon. This hotel is gorgeous and just the right place to stay if your in town having fun! Views are amazing!

    24/05/12 | Link | Rating: 5.0
    33. Adrian M.
    The hotel definitely has great taste in decor. The lobby area itself was very quiet, subtle, and confortable.  I almost fell asleep in one of the plush chairs in the center area. I would recommend that there was some type of sign installed, though, because I almost passed the hotel twice. (Side-note: I think the night before I left there was a crew applying new labeling on the doors. If someone could confirm I will revise.)

    I was here for the Penny Arcade Expo (PAX), and it was conveniently located across a bridge from the Boston Conference and Exhibition Center, and very close to the World Trade Center.

    In terms of price I shared a room with 4 others, and even with the discounted rate for the room due to the conference it was still up there in terms of price. The room was exquisite, and the bed (for the one night I did sleep on it) was extremely confortable.  

    One thing I would comment on is the arrival of the maid services.  There were two of the four days where the service woke me up trying to enter the room and clean.  Granted, it was after 9 on both days, and I probably missed a step to notify them I was still in the room, they didn't make their presence known until the door was opened.  I would suggest making it later, especially if you know we aren't checking out until two days later.

    There weren't many places to grab a quick bite to eat, and the food court at the BCEC closed early on a couple of nights so I resorted to room service.  I don't usually order hotel food, because of the price.  For a BLT and a bottle of water it was nearly $20. A bit up there if you ask me.  Snacks, water, etc were not complimentary at all.  The food ended up being mediocre. Lesson learned.

    Overall the experience was great, and it would be my first choice for a hotel that's not directly connected to the conference center (Westin). I'm sure I'll stay there again next year!

    14/03/11 | Link | Rating: 4.0
    34. Shantael C.
    Went here on Saturday to an event and dinner was served. It was FANTASTIC!!!  The options for vegatarian was very good and the staff was very accommodating for my preferences. The presentation and atomosphere was superb. Especially the dessert trio, so beautiful!

    23/04/12 | Link | Rating: 5.0
    35. Matt K.
    Nice...
    The waterfront has come a long way but I still have a predisposition to this area of the city. But I was happy to have scored a 99/ night deal via travelzoo.com (highly recommned checking out this site once a week for stellar deals) so I figured why not.
    This hotel is clean, well designed and offers great accommodations.
    Honestly, the service we received while staying here this month was second to none... I was totally impressed and I have traveled all over the place for biznezz and stayed in some pretty swank digs.

    Hint, when checking in, ask for a corner room... they are much larger than a regular room... the room had a nice foyer, nice bath, flat screen, 2 decent robes, mini bar... And we had zero problems.
    Again.. clean, clean and clean.

    Such a good value and close enough to cab or drive anywhere else in town.

    24/02/10 | Link | Rating: 4.0
    36. Jen H.
    Had a great night's stay here- room was what you expect a luxury hotel room to be.  The check-in staff was very patient and friendly.  Right next to the World Trade Center- which made it very convenient for taking the bar exam!  There's free wi-fi in all the rooms and free printing in the business center.

    08/03/11 | Link | Rating: 4.0
    37. Gregg D.
    I didn't have time to avail of the bar, restaurant or gym.  Only stayed 1 night for a conference.   But it was a really nice room, comfy bedand a nice view.   Super convenient to the airport and restaurants and downtown.

    Best of all the service was great.    Even when the bellhop brought my bags up to the room, I went to tip him and he said, "that's not necessary".    I tipped him anyway, but the whole staff is trained to please.   Very nice, from the front desk to the concierge to the gal working at the Starbuck's kiosk.

    20/09/12 | Link | Rating: 4.0
    38. Stuart B.
    I just stayed for two nights at the Seaport Hotel Boston. I'd heard great things about the area, and the hotel, and left feeling this has to be the best hotel in the City.
    We had a harbor view room that also looked over to the airport, and all the night activity of the Seaport area. The room was totally sound proofed, and was total luxury.
    The whole two days we were there the staff were unbelievable, and went the extra mile in every way they could. Clearly the management of this hotel does everything right to be able to have such a happy hotel, and staff.
    A nice little extra is the room also had a small fridge which is very nice if one wants a snack or two in the room.
    At night the Seaport Hotel is ideally situated with many great restaurants all around it. There is also a water taxi right outside the hotel that takes you to Logan airport or to the start of the North End.
    I stay in hotels regularly and many offer a lot but I honestly can say the Seaport is your best shot for a top hotel in Boston.
    One other thing about this incredible hotel is they have a no tipping policy which is very unusual. The staff being so great I couldn't help but try to tip but they wouldn't accept it. I'm sure the hotel has thought this through, and I am sure they are well looked after as again they will go over board to make your stay a good one.
    We used the health club, and again extremely superior, and being a swimmer was happy to see a lap pool. It wasn't quite Olympic size but compared to most hotel pools was great.
    Again I can't say enough about this hotel, its staff and management. All excellent, and can't wait for my next stay at the Seaport.

    Stuart Barrie

    28/07/13 | Link | Rating: 5.0
    39. Sheri S.
    I really did like this hotel- boutique feel, clean, and comfortable. All tips and gratuities are included so you aren't obligated to tip at the bar or if you have room service. There isn't a gift shop so keep that in mind if you need bottles of water or anything! Free wi-fi throughout, even though I couldn't pick it up in my room on my iPad. The location is awesome- very walkable! It is a short distance to the convention center and right across the street from the world trade center.

    10/07/12 | Link | Rating: 3.0
    40. LI NY Foodie R.
    Hotel was very clean and rooms were a good size.   Modern restaurants in the lobby were a bit pricey, but it is a pricey hotel.  We ate breakfast in the restaurant and it was very good.  The rooms were updated and clean.

    This hotel gets 5 stars because of the amazing hotel gym and pool.  These are a big deal for me and my family.  The gym was very large and had updated equipment.  The pool was very nice, and had lap lanes.  The facility was excellent.  If you like to workout when staying in hotels, you'll be very satisfied.  It's one of the best hotel gyms I have seen.

    08/12/12 | Link | Rating: 5.0
    41. Bill M.
    Very nice room. Checking in seemed a little harder than it needed to be.  But I think the bathroom was really nice. I would stay here again.

    16/09/12 | Link | Rating: 4.0
    42. Sarah M.
    I have stayed here before and was very disappointed this time!  We ordered room service which was almost an hr late, good was cold and the quality was horrible. Didn't eat it. Called front desk about it, they put me on hold for 5 minutes before I hung up. They called my friend "sir" several times.. Um, hello, very clearly a woman.. And the beds were VERY uncomfortable, both our beds tested in sore backs and little sleep. The air in the room was like being on an airplane. Overall extremely disappointed.

    22/02/13 | Link | Rating: 1.0
    43. Kendra C.
    I recently celebrated my wedding at the Seaport Boston Hotel and I can't say enough great things about it!!!! The staff was so friendly and always going out of their way to make sure myself as well as all of the guests were comfortable and had everything they needed.  The wedding coordinator Alicia is amazing!!!! She made sure there were absolutely no issues the day of the wedding.  She is so organized and friendly it made the process of getting married a breeze! I highly recommend this hotel for your next stay or perhaps your wedding :)

    24/10/13 | Link | Rating: 5.0
    44. Naman J.
    Loved staying here back in 2007! Great hotel and great location too! I still have vivid memories of the place when I visited with my family. Nice hotel staff too. Rooms were clean and comfortable. Overall, a great experience.

    04/02/13 | Link | Rating: 5.0
    45. Lulu A.
    Yeah I've stayed here.  It's pretty nice and the experience is pretty comparable with what you pay to stay.  

    The gym is oddly shaped and the machines aren't awesome, but you can get a workout in which is good.

    I also had some room service - mehhh... I ordered chicken skewer things, but they were fried. On a positive note the waiter was very friendly and attentive.

    16/11/11 | Link | Rating: 3.0
    46. Adra A.
    This is a great hotel, and I am glad I stayed there. It is well worth the walk across the bridge from the convention center. During my stay in Boston I stayed here and the Westin that is closer to the convention center. The Seaport by far is a superior hotel. Please keep the level of service I experienced.

    20/04/13 | Link | Rating: 5.0
    47. Mike M.
    Overall: They try to come off as a nice hotel, but they're really not all that great.

    Poor Service:  I asked for a late checkout and was told that the hotel doesn't do late checkouts when its full that night.  Then when I went downstairs, the lady at the front desk was answering a call from a guest and said that she would be happy to allow that guest to check out late.  When I pointed out that I was just told I couldn't, she didn't seem to care much.  Oh, and I only wanted an extra 30 minutes (which I said on the phone in the first place).

    Slow Internet: They advertise free wifi, but it's slow as heck.

    Bad Housekeeping: There wasn't a bar of soap in my bathroom when I arrived.  I try not to be too picky, but that's sorta basic.

    22/09/11 | Link | Rating: 1.0
    48. Kevin O.
    Great service, high quality and extremely professional staff.

    I recently booked 3 nights at the Seaport hotel for a technical conference as this was the associated accommodation venue for the conference. My trip was cut short due to the recent tragic marathon bombing events, but I was sad that I could not stay longer at the Seaport. The entire operation of the Seaport Hotel is excellent from top to bottom (staff, facility, service). When booking, I thought it was a bit pricy, but when you take into account the amenities( free WiFi, high end coffee maker in room, fridge in room, fitness center, no-tipping policy, location i.e no need for taxis for dinner, etc.) you could probably save $30-50/day that you would otherwise spend.

    Pros:
    Staff:
    In my short trip, I had interactions with numerous representatives (front desk, reservation manager, concierge, cleaning staff, restaurant staff) and all were extremely professional and helpful. Definitely 5 star service.
    Room:
    Nice, not amazing, but well kept with numerous amenities, including several I didn't get to try unfortunately (several pillow options available for different type of sleepers). I was right next to the ice maker which I thought would be a problem, but I did not hear it once fro my room, day or night. I was also on the 6th floor and heard no traffic or siren noise at all.
    Restaurant:
    The food was good to okay, but the staff was very nice, helpful and engaging. I noticed my waiter being extra helpful to a couple families with small children (extra attentive, playful, flexible with ordering options). I know this can go a long way for parents with little ones.
    Location/Facilities:
    If you are a business traveler that doesn't need to see the sights, this location is perfect. Food and drink nearby, 7-11 nearby for water/snacks, open business center, WiFi, fitness center, multiple restaurants and bars within the hotel. Public transit is only a couple blocks away. For the tourist, it may not be centrally located, but still has enough amenities to be a good option.

    Cons:
    I didn't get to stay long enough to enjoy the hotel for what it had to offer!

    Cost: a bit high, but for Boston and the amenities available, I think it was worth it.

    All in all, I would recommend this hotel, if not for all the amenities and location, then for the amazingly professional and helpful staff.

    19/04/13 | Link | Rating: 5.0
    49. Stefanie H.
    Lovely hotel.  I was here in late 2008 for a conference and it was perfect in every way, despite the horrendous weather.  Every surface was sparkling, every employee was smiling, and even the public restrooms downstairs were exceptionally nice.  

    Of course, the best part is the location.  For a few moments, the sun came out and I was able to take a walk around the neighborhood and check out the water.  I didn't spend a ton of time at the Seaport, but it would definitely be at the top of my list if I returned to Boston.

    18/07/10 | Link | Rating: 5.0
    50. Roger E.
    Been here at the Seaport for about 7 days, with only three more to go.  It was a mix of pleasure and business (professional conference).
     First of all, we found the service exceptional.  It reminds me very much of the Monterey Plaza Hotel in Monterey, CA, with regards to staffing, friendliness, and attention to detail.
     We made fast friends with Robert, one of the managers, and Allanah, the desk staff who checked us in.  Each day I saw Robert, I was greeted with a "Good Morning", a smile, and a firm handshake.
     Though I never got a chance to take advantage of it, the hotel features free bicycles and helmets on a "first come, first serve" basis.  The health club on the Plaza level is exceptional.  It is a commercial spa located on the property that you have free access to.  Great, new equipment and a lot of it.  Fresh coffee, citrus infused water, and a bowl of fruit await you at the completion of your workout.
     One of the things that impressed me is the hotel has free WiFi around the property ... and it is everywhere!  I didn't find it spotty at all, in fact the WiFi router was next to my cardio machine in the spa!  I also found the speeds of the WiFi were exceptional.
     The Seaport is close to many wonderful restaurants, and a free "Boston Coach" shuttle runs every 15 minutes or so downtown and drops you off at the corner of Waters and Devonshire - close to the Faneuil Market area and other "must see" spots.  The hotel is also right across the street from the Silver Line bus that links to Logan Airport and the rest of the greater Boston transit system.  The hotel also offers a by-reservation free town car to take you out to dinner that runs until 6:45P.  It will get you there, but you might have to walk or take a cab back.
     It is about a 0.5 mile walk from the hotel to the Boston Tea Party Museum, the Children's Museum, and Flour bakery!  There is a 7-11 and Dunkin' Donuts across the street, and J. Pace market is a couple blocks to the south which features deli sandwiches as well as hot food and other grocery supplies.  I was able to pick up a few containers of greek yogurt and fresh fruit to get me through the week.
     The conference facilities have been exceptional. The student "tables" are more like desks; food service has been stellar; and the staff accommodating.   There are a couple of small parks a block or so away to get away from the hustle and bustle a bit; and the hotel features a small green area just outside the meeting room area on the Plaza level with benches, grass, and shade trees.
     While the hotel is a tip-inclusive property, you couldn't help but slip the staff a few bucks for the wonderful job they did.
     I had a mini-suite room that was more than spacious, decorated with taste, and very comfortable.  Big showers and tubs, top rated shampoos, soaps, and lotions, a small refrig, large desk, and a terribly comfortable bed.  Even got to use their "pillow" library to find one that suited my wife.
     Highly recommend the property if you are coming to Boston.  It is a wonderful place!

    05/09/13 | Link | Rating: 5.0
    51. Zenaida A.
    I stayed there for a half marathon the next day.  All staff members were friendly.  I had a great room with a Keurig coffee maker.  Love it!  The computer for guests to use is a Mac which made me very happy too.

    29/05/13 | Link | Rating: 5.0
    52. Mark M.
    I've stayed here a few times now--and for multiple nights during each stay.  It's starting to show it's age -- but not in a way that is off-putting.

    The location is great.  While not in downtown, it's easily accessible and super close to the airport.  In fact, if you happen to get a room on a high level floor, you can watch the planes land and take off at Logan.

    The rooms are nice.  I have been in a Harbor View King and can't speak highly enough.  The bathrooms are great.  Pretty decent beds.  Bose Wave radio (score).  Great toiletries.  The desk is not conducive to people who need to sit and work for hours at a time, though.

    The bar is pretty great.  The food and drinks are pretty decent for a hotel.  

    The staff is top notch.  Don't try to tip because they won't take it (word is if they're caught they get fired).

    I look forward to to future stays at the Seaport!

    17/04/10 | Link | Rating: 4.0
    53. J M.
    We took the family to Boston for Easter Sunday. This was a great hotel for us and the kids.

    30/05/13 | Link | Rating: 4.0
    54. Derek A.
    Interesting that some people feel that this isn't anything special - I guess it depends on your perspective.  It is a very nice hotel with more amenities than most hotels.  It may not be super-luxury, but I would consider it luxurious.  My room was large and comfy, the bathroom well-appointed, and the bed super comfortable.  

    I was only there for one night, and didn't spend a lot of time in the room, but for the time I was there, I was happy to find free wi-fi, free printing from your room to s central printer in the business center, and plenty of outlets in the room, including several that made it easy to keep my phone charged while leaving it on all night.  The Bose radio with MP3 player input was a nice touch as well.  

    If I found myself in Boston for business or leisure travel, I would definitely stay here again.

    11/12/11 | Link | Rating: 4.0
    55. Jon S.
    I was trapped here during the giant blizzard of 2013 and it was a great place to be stuck. Warm, friendly, everything worked, etc. They even had exotic animals in the lobby for us to ogle at one point, which was strange, but really cool.

    When I left I forgot two shirts hanging in the closet, so I called them later the same day and they went up, got them and had them in the mail to me back in CA. They even included a note.

    It doesn't have a great deal of character but they do have blackout curtains that work, quiet rooms and good water pressure,the trifecta of hotel goodness.

    15/02/13 | Link | Rating: 5.0
    56. Mike G.
    This hotel was/is extremely nice, and everything I was hoping for when I booked the room.  It was an annivsary night out, so I wanted to end it with a nice room and a great view - I got both.  The room was a semi-suite...

    Yeah, sounds wrong but basically you had the couch, chair, desk, fridge, bed, etc... without being in separate rooms.  So... almost a suite, but not quite.  :-)  And the view was directly over the harbor/world trade center.  Not bad during the day, but beautiful at night with the distance lights and the small reflection on the water.  The room was very well kept, clean, and quiet.

    The free wi-fi was a bonus for a quick check of email, or mapping the local area for a quick run to eat or night out.  And the staff was very kind and accommodating.   My one complain would be the $42 a night/day for valet parking.  While I was expecting a few, I had assumed it would be much more reasonable... so it was just a bit of a shocker and higher than most other places.  

    However, everything combined, I had a fantastic stay, with a beautiful view, and a great location to be in the city without the hustle and bustle... I'd gladly stay again although I may have a taxi drop me off and save the parking money!  :-P

    18/10/10 | Link | Rating: 4.0
    57. Earlane S.
    Great service and the hotel restaurant and bar is excellent!

    21/06/13 | Link | Rating: 4.0
    58. Mary T.
    I spent my first night in Boston at the Seaport, it was chosen for its proximity to my meetings. The hotel is really nice, recently renovated and has meeting facilities as well that would make it perfect for a conference or wedding. What I found really interesting is that it's an eco-friendly hotel; it even has hypoallergenic rooms! ( tinyurl.com/284u2me )

    My room was very nice, it had all of the necessary amenities: free wifi, comfy bed, nice toiletries, and a k-cup machine. My only two room complaints are fairly minor: I wish there were full length mirrors in the rooms and exhaust fans in the bathrooms.

    I had two meals in the restaurant Aura. I can't put my finger on it, but something about that restaurant has a very sterile, impersonal feel. Maybe it's the lighting, maybe it's the built-in buffet area that seems more akin to a Holiday Inn. Whatever it was, it felt like a temporary space and didn't align with the contemporary American menu.

    Despite the ambiance, I did enjoy both of my meals at Aura. For breakfast I had the buffet, which has tons of options - bagels, lox, eggs several different ways, etc. For lunch I enjoyed the goat cheese ravioli, my only complaint with that meal was that I would've like to have seen more beets on the dish; as it was any beet flavor was drowned out by the flavor of the sauce.

    I would definitely return to the Seaport again, even if I didn't need to be there for business. The staff was extremely friendly and accommodating and the hotel has great amenities. It's also across the street from the World Trade Center T-station giving you easy access to the city and the airport.

    24/07/10 | Link | Rating: 4.0
    59. Dave G.
    Stayed here for the first time and they are just finishing up on some major renovations. We stayed on the 7th floor which was just finished a week before do needless to day everything was spotless. Even though we were only staying for one night they upgraded us to a corner room with harbor views...so nice! Also loved the oversized shower, robes and Keurig coffee maker. Did I mention how comfortable the bed was?Will definitely come back.

    22/03/14 | Link | Rating: 5.0
    60. Christine C.
    Where have you been all my life hotel? The staff is the most courteous I've experienced in years (and I just left the Hyatt Regency in DC yesterday), the gym is beautiful, state-of-the-art. The hotel rooms are spacious, and I cannot believe this was the cheapest hotel when I priced out hotels in this district! Unbelievable. You have to also get a massage from DeAnn- heaven on Earth. I'm only into Day 1 of staying here and I don't want to leave!

    31/07/13 | Link | Rating: 5.0
    61. Kristina J.
    AMAZING AMAZING AMAZING...what more can I say!  I stayed here while on business for almost 2 weeks.  The staff was very accommodating and assisted me and my fellow colleagues with whatever we needed, whether it be transportation, tourist attractions, recommendations, etc.  The restaurants were amazing and each night we tried something different and every time, we left feeling satisfied.  

    Our rooms were perfect.  Loved the constant attention received from the staff.  I miss coming home to find my bed pulled down and my curtains drawn with the music on.  

    I would recommend this hotel to anyone planning a trip to the Boston area.

    15/11/12 | Link | Rating: 5.0
    62. Kathryn V.
    A nice hotel, I only wish I could have enjoyed it more! I flew in for a whirlwind business meeting, and was only really able to sleep a few hours there.

    Arriving late, I was able to check in quick and leave my bags at the desk to meet people for an off-premise dinner. They offered to bring my bags up to the room, which I really appreciated. I also was able to choose what newspaper I wanted for free in the morning - I opted for the WSJ - a nice touch.

    When I finally got to my room later that night, it was clean and modern looking. My only gripe about the room is that even though it is modern looking, it almost looked too generic - no different artwork, bedding or furnishing to really make it very memorable. A plus however was that the bed was quite comfortable - a much welcomed plus after a long day of traveling! There was also a nice desk for business travelers, which I definitely used and appreciated, and free wifi - a huge plus - something I think should always be free and it really irks me when it is not.

    In the bathroom, I was excited to find the upscale toiletries, but the smell was a little too flowery for me so I didn't bring them home.

    I did however really enjoy the fact that there was a coffee-pod machine. Even though I ended up getting more coffee later in the morning, I really needed that in-room pick me up. No Starbucks Via necessary!

    I brought my gym clothes, but alas didn't have any time to try out the gym.

    The lobby was pretty and the restaurants looked nice, but the only experience I had with them was grabbing a quick fruit cup, scone and Starbucks coffee at the non-Starbucks branded cafe. Great food!

    It also seemed like a nice location, but my meeting was next door and I didn't really see too much of the town, so not sure about that. However, from what I experienced, I would recommend the hotel.

    25/07/11 | Link | Rating: 5.0
    63. Molly E.
    I loved this hotel. It is independently owned, the folks working there could not  have been nicer or more helpful. And the attention to detail in the room was fantastic. Little things that make a room nice were all considered, like having robes and an umbrella in the room; unique hand-made art; a lovely wooden desk, terrific hand lotion,etc. Even the lighting and switches were well-thought-out. Very charming all around.

    17/04/14 | Link | Rating: 5.0
    64. Leila L.
    BED BUG INFESTATION BEWARE!!!!
    I stayed at the preferred Hotel due to a business trip for the New England Auto Show. From the 17th to the 20th in room 725. After the first night I noticed the next morning a couple of bite marks and ask my colleague if she encountered the same issue she said no but contacted guest management to make a complaint that they may have bed bugs. They assured it would be dealt with. It was not dealt with and my sheets weren't change but I had no proof. That following evening I placed a mark on the sheet and the next day when I returned from the convention. Those sheets were still there as my colleague had multiple bite marks along her legs. The hotel failed to provide a clean environment as well as rectifying the bed bug issue so please beware of room 725!! I will contact my agency to not book at this hotel anymore for convention shows! Disturbing and disgusting!!

    22/01/14 | Link | Rating: 1.0
    65. Q B.
    One of the best hotels I've stayed in.  Full fitness center, mini lap pool, Silver T stop across the street is direct from Logan . I'll try the waterferry on my way out.  5 hands down.

    30/01/13 | Link | Rating: 5.0
    66. Stephanie B.
    What a fabulous experience! Staff were uniformly pleasant, helpful, and efficient.  We ended up with a "pure" room that was suppose to be free of allergens, and it was absolutely spotless.  The bed was comfortable and I took advantage of their free "pillow library".  The furnishings were consistently high end and in good condition.  

    Visited the bar a few times throughout the weekend.  It's pricey, but the bartender mixed us some very nice cocktails and I enjoyed the ambience.  

    We were in town for a wedding, and the reception took place at the hotel.  I'm always a fan of that since it's super convenient for guests, especially at the end of the night.  I thought the wedding was great as well.  The cocktail hour was held in a small room, and the reception was directly above, just up a flight of stairs.  The food was all delicious and service was very professional.  

    The drawbacks were few. The area is kind of industrial and there aren't a lot of amenities within walking distance.  We took a walk one day across the bridge over to Faneuil Hall, which took about 30 minutes.  We also thought the signage outside the building wasn't the greatest.

    02/09/12 | Link | Rating: 5.0
    67. Tara H.
    Overall, I have to say, my stay here was really pleasant.  I adored my room, really loved the food, and loved how close I was to the water and the North End.  Stepping out of it's front doors each day, I was greeted by the smell of the sea which was an invigorating hello to Boston.

    My bed was a bed of what dreams are made of.  I was able to completely rest each night without tossing and turning. The moment my bed hit these pillows, I was out!  The only night I woke was the night a wedding party had an after party down the hall.  Thankfully hotel security was on it pretty quickly, so back to slumber land I went.

    Having a Keurig single brew coffee maker, that actually made delicious coffee, was one of the best perks I could ask for.

    Each staff member I encountered was really curious and very eager to assist.  It was odd, but my room key had several issues causing a re-issuance of my key.  Annoying, yes. I never quite understood why this was happening, but the staff were always quick to assist.

    My room was next to the elevators, which resulted in a little noise pollution.  It sounded as if the building was being blown down every time.  Seeing how these are really active elevators, this happened quite a bit during the day. Thankfully I was out working or seeing friends most of the time.

    I really, really, really enjoyed the food.  This place hosts one amazing cook. Dining and drinking at Tamo was a real treat.  That's for another review on it's own, but having delicious food so close was a wonderful thing.  My room service was always prompt!

    When all was said and done, I was sad to part with my room. It was a nice break from reality, and left me leaving Boston well rested.

    27/08/11 | Link | Rating: 4.0
    68. Kate J.
    This particular hotel is a great wedding venue choice. There are several different options for your beautiful reception. There are 5 different ballrooms to choose from here as we'll as some nicely appointed outdoor spaces if the weather permits. They all are amazing in their own way.

    First of all there is the Flagship ballroom with magnificent floor to ceiling windows and a breathtaking view on five sides of this octagonal space. It is nice for a smaller intimate reception setting or a larger bridal shower type party.

    The plaza ballroom has many great features and is a more formal space. This is a truly larger space for a large wedding function or conference. I like the beautiful double door entrance to add drama to the event.

    The lighthouse ballroom is one of my favorites as it boasts a uniqueness that lends itself nicely to an elegant event with character. This room is 2 levels and has my favorite views of all the ballrooms here.

    There is also the harbor view and city view ballrooms which are nice but if given a choice one of the other aforementioned ballrooms would be a more elegant choice I'm my opinion.

    The staff at this hotel are always courteous and available for your every need. The food is also something that should revive kudos as the chefs are talented and always deliver high quality meals.

    If you are looking to book a wedding here you should book a time to tour all the rooms and reserve early. This venue books up fast! But is highly recommended.

    08/05/13 | Link | Rating: 5.0
    69. Hilary H.
    While I can't say it's anything special, I can say I would gladly stay here again. The staff was friendly and efficient, and pretty timely except for one call I made to the concierge to get my car (there was only one concierge, and she was inundated with calls. I have to go down to get my car from the valet myself. No biggie.).

    My room was clean and very comfortable. The bed was gloriously comfortable after a long day on my feet. The coffee/tea maker was a nice touch.

    I have no complaints about this hotel - it's clean, up-to-date and the location is convenient. They have free valet parking, free wifi and large bathrooms.

    29/10/11 | Link | Rating: 4.0
    70. Kerri Y.
    This is a decent place to stay, especially if attending an event at the World Trade Center.... but quite honestly, I was a bit disappointed by this hotel.  Maybe my expectations were too high, but this hotel didn't impress me.  The rooms were very clean and neat, the view was fantastic, staff/service was good, and the bar was nice... but I wasn't wowed. I've stayed nicer places (in Boston) for less.  I was disappointed by the pool, which on the website appears to be a normal hotel pool, but upon seeing it, it was a lap pool and not particularly warm (it was a cold December night).  It could have used some heat! (there was no hot tub). Gym facilities appeared nice, although I didn't use them.  No complaints on service or facilities. Bed was a bit hard.  Rooms/bathroom were dated as stated in other reviews.
    Overall, my expectations were probably too high based on what I'd previously heard. In the end, I'd stay here again and recommend the hotel to a friend as a decent hotel to stay at.

    18/12/12 | Link | Rating: 3.0
    71. Stacey A.
    We came for a medical conference nearby, so didn't have much choice of where to stay. The room was clean, but VERY small. The toilet in our room had a flusher that didn't work properly. NONE of the basic hotel niceties were provided - like sewing kit,  stationery or postcard (even on request), q-tips, shower cap, not even hair conditioner. We stay here 3 days and they still hadn't replaced our shampoo until I asked - then of course we got 3 bottles on our last day. The hotel restaurant (Grille) was not very good in terms of food or service, and in terms of ambiance, is just a load sports bar. I've heard there's a brand new residence inn nearby - I would DEFINITELY try that instead if we ever have to return to this area.

    13/07/14 | Link | Rating: 2.0
    72. Ryan T.
    Great hotel, and the newly renovated rooms are even better! I always look forward to staying here.

    14/01/14 | Link | Rating: 5.0
    73. Paul C.
    The Seaport may only be a three and three-quarter star hotel, but I'm giving it four stars for a few reasons:

    - It's insanely close to the convention center
    - The people there are incredibly helpful
    - It's near a ton of good food including Legal Test, beer gardens, Morton's, etc
    - Nice views on most floors
    - Almost crazily easy to get to BOS

    There are some issues--the rugs seemed a tiny bit worn, the bathrooms are a touch smaller than I'd hope and the elevators can sometimes be slow--but those are very minor.

    I liked this place and I'd stay again if I didn't have a ton of business downtown. (A taxi from the Seaport to somewhere like Atlantic will run you $12-$15 +tip during most times of the day. That can add up.)

    11/04/12 | Link | Rating: 4.0
    74. A. F.
    Seaport was a beautiful hotel. Every person - from the front desk to the housekeepers - was friendly and helpful (much like the rest of Boston.) Truly I have no complaints against the quality of services or accommodations. After taking a shower, the mirror even had a tiny window that didn't fog up so you could still see yourself. (Science!) The fitness center is easily 10 times cleaner and spiffier than any gym I've ever belonged to. The lockers had keypad combinations you created yourself thereby making them safer than both my car and the public high school I attended.

    The reason I hesitate to recommend this hotel is I'd registered for a half-marathon that began at Seaport and I had been watching hotel prices drop for weeks before booking on Hotwire. I wanted to make sure I could get a good night's sleep before and after the race but didn't want to book the pricey hotel sponsoring my race, which was Seaport.

    So lo and behold!- when I found out the hotel I'd booked through Hotwire at nearly $100 off was Seaport I was pleasantly surprised. What I didn't know were all the random charges they'd tack onto my bill, like $66 parking for two days despite the fact that I was a guest. Or $14 breakfast. Or the $5 bagel I ordered from room service that ended up costing $11 since there was a service charge and delivery charge and some other hidden charge. Even the guy who delivered it was apologetic. It did arrive on a silver platter, which was pleasant but not $11 pleasant. (You best believe I nabbed those tiny marmalade jars.)

    In the end, the only real benefit to booking this hotel is location. It's right next to the Convention Center, so if you're in town to party on your company's tab, by all means book Seaport. It's also very close to the Silver Line and several cool restaurants. But if you can save your money and book a place with just as clean accommodations, please do.

    Anyway the three stars are for a friendly staff and quality accommodations, that sweet anti-fog mirror action and the Swiss bank account style lockers. Stars are removed for the random charges that might as well have included a pint of my blood.

    30/05/13 | Link | Rating: 3.0
    75. Puma E.
    Grouchy staff! Comfortable and clean accommodations, but paper thin walls so hopefully you'll like your neighbors. Very nice gym, but odd hours of operation. Convenient Starbucks in the lobby, and restaurants in house have good food and truly excellent service (kudos Mario). However, to claim gluten free options on the menu and be totally unaware of cross contamination due to shared equipment is irresponsible and dangerous! I received no response to my email earlier this year regarding safe allergy handling. Interesting notable perks - pet friendly, "pure" allergen rooms, pillow library. Convenient garage parking on site. Dunkin's and 7/11 across the street.

    29/11/13 | Link | Rating: 3.0
    76. Frank S.
    From the start, these folks really step up to make you exhale and breath. If you need assistance or suggestions don't be afraid to ask. They are super accommodating and responsive. Well worth the money with many amenities and perks.

    27/07/13 | Link | Rating: 4.0
    77. Tim M.
    Good place to stay when in Boston. Needs to be updated in the lobby area. Kind of stale.

    21/08/13 | Link | Rating: 4.0
    78. Marlo M.
    From location, lobby experience, in house spa on every level an exceptional hotel. Staff are all smiles and full of friendly gestures ;-)

    12/09/13 | Link | Rating: 4.0
    79. Matthew W.
    We stayed at 3 hotels in Boston and this was by far the best of the 3 hotels. The staff was very friendly, room was a good size and bathrooms looked clean. The hotel offers free bikes to explore the city, a great gym and a small lap pool. Also, the silver line is across the street to get you to and from the airport.

    A huge plus - free wifi

    18/08/13 | Link | Rating: 4.0
    80. Tracy L.
    3.5 stars

    This a pretty good hotel, but not great.  It has some room for improvement.  

    Rooms - a decent size, we had a partial and good view of the harbor, clean for the most part, and our room had a great large tv.  My main gripe on cleanliness is that at the bottom of the shower curtain had some black mildew on it.  It's a pet peeve for me - it's disgusting, but so easy to either bleach it dead or replace the shower curtain.  The other thing is that the beds were only okay - I woke up with back pains, and that is my sign of a bed that doesn't have decent support.

    Front desk - the lady who helped me check in and who I spoke to each time I had questions on directions (concierge always seemed to be gone), was really nice and patient.  The only things is I called in - several months in advance - to request adjoining rooms with my parents and for a rollaway bed for my son.  Neither request was given to us because 1) adjoining rooms were given away already, 2) they were out of rollaway beds and 3) request made from those who book with third parties (like hotels.com ) cannot he guaranteed.  Now what?  Who doesn't book with a third party?  Probably just business people who don't need adjoining rooms and rollaway beds anyway!  Grrrr.  Plus guess what?  The couple checking in next to us said they called the MORNING OF to double check that their request for a rollaway bed would be met, they were told yes, and at that time of check in, she was told there were no more rollaway beds.  Two similar issues with two different parties tells me something has to be off with their system.

    Mis-information - now that I have a son, I call places to get extra information for convenience.  One call was the room request above that was not honored.  I called a second time and asked if we could see Fourth of July Fireworks from the hotel.  Concierge on the phone said yes, or we could walk a little ways for a better view.  Sigh, we got there and the same nice lady who checked me in told me I was told wrong - there are no longer fireworks on the harbor, so we'd have to go a ways out for fireworks.  

    Kid-friendly - while we were messing with the whole room and bed situation, the bellman took my son to a small play room by the front desk and opened up a treasure chest of toys and told him to pick one.  He loved the American flag that he got!  I also love that they had milk and juices for us (kids) in the gym/pool area as well.

    Pool - decent-sized and a plus because it's indoors.  However, the space around the pool was minimal, with not much space for lounging.

    So I have to say, customer service for those who make requests, and concierge knowledge needs to be improved.  However, the lady who helped me redeemed the hotel because she really was very nice, patient and apologetic.   Overall not a bad place to stay, however, what puts a hotel over the top is customer service, and that has some room for improvement here.

    13/07/13 | Link | Rating: 3.0
    81. Kristy V.
    We booked this on Priceline. It was a very nice, new, clean hotel. We really enjoyed our stay. It's situated right in Boston's up-and-coming, hip end of town, just across the bridge from the downtown core and all of the action. There is a trolley stop at the corner if you're planning to do any tours. I didn't have time to check out any of the amenities like the pool or fitness centre. Next time!

    24/09/13 | Link | Rating: 4.0
    82. Ken S.
    Beautiful Hotel at Seaport that is close to a lot of new fancy restaurants such as Legal Seafoods, LTK, and Temazcal with great views of the water.

    Rooms are comfortable with added details such as Keurig coffee machine, heated mirrors in the bathroom, Bose alarm clock, and free WiFi.  Beds are comfortable and rooms have great views of the port.  Room service food is good and delivery is very on point.  

    A well equiped gym and a decent sized pool.  The hotel also has bikes to rent so you can explore the neighborhood.  Make sure to walk down seaport to Yankee Lobster and get their lobster plate or NE lobster roll.  It's delicious.

    Tip: The hotel charges for bottled water inside the room, however, there is a free beverage area in the gym with lemon or strawberry water, orange juice, and milk in the refrigerator that are free of charge.

    23/09/12 | Link | Rating: 4.0
    83. brad h.
    Right on the Bay... This is a great location.  Close to restaurants - we ate at the Legal two nights - it's just a short walk down the street.   Great views of the water... I spent my mornings watching ships on the bay.  That was a great distraction.

    I'm used to some noise from the street.  They have double pane windows with a third pane installed to cut noise.  There were jets flying over with no disturbing noise... the place is quiet.

    If you fly in - Logan is across the bay - take a water taxi to the hotel - it drops you off right across the street from the front door.  Scenic and convenient.

    Rooms are comfortable, beds are cozy, Big screen TV was not HD ??? go figure.  Free WiFi - a pet peeve of mine if you don;t offer WiFi...    Room service food is good, we had one very large breakfast delivered.

    We ate one meal downstairs in the hotel restaurant... typical overpriced hotel food.  Don't bother.

    Concierge service was great.  He assisted with multiple tourist type requests from us... plus great restaurant suggestions.

    19/11/12 | Link | Rating: 4.0
    84. Steve S.
    WOW! Should be a 5 star.Great hotel.Hypo-Allergenic rooms with a pillow library.
    Great location,service rooms amenities.Pool,Spa Fitness great bar restaurant.Awesome stay,we had 10 people in our party and all loved it will be back and recommend. Debbie& Kevin the concierges were awesome!Thanks for making our fist time visit so pleasant and very welcome even though  our Cubbies  swept the Redsox....

    04/07/14 | Link | Rating: 5.0
    85. Meg S.
    Great location! On the waterfront, across the street from the convention center and T stop. Just a short cab ride from downtown. The hotel is clean, recently updated, has a restaurant and bar down stairs. Pool, fitness center and the staff was great. Overall a good place to stay or business or pleasure!

    27/05/14 | Link | Rating: 5.0
    86. Dave K.
    Solid place if you a conference near the Boston WTC. Clean lodging, good restaurant, and close to public transit and close to airport.

    29/07/14 | Link | Rating: 4.0
    87. Michael P.
    ummm... Everybody who works here seems angry... Not at me in particular, just angry... I mean the red sox won correct?

    In other news the walls between the rooms might as well be made of fabric, you can hear EVERYTHING next door.

    Did I mention the staff is angry?

    And not that furniture matters... But it is very 1990 pine suburban decor. The bathtubs are the size of a soup bowl and as shallow as a sauce pan... do do doo...

    I think that covers it oh wait! The beds - OMG like mushy soft no pillow top... I honestly did not know this was a discount hotel....

    And there is so much cinnamon on top of my cappucino....oh you get it.

    03/11/13 | Link | Rating: 2.0
    88. Mary A.
    Excellent service, accommodating and friendly staff, and the views are amazing. The room itself was clean and comfortable, and the shower was fantastic. The hotel is conveniently located next to many wonderful restaurants and bars, and is easily accessible. I would definitely stay here again.

    28/06/14 | Link | Rating: 5.0
    89. John J.
    December is coming and if history repeats itself, the Seaport Hotel will be offering great deals.  Best to follow them on twitter for the deals.
    This is a great hotel and the Tamo Bar features Lance Houston who is part of Boston's leading jazz band.
    The Seaport Hotel is a large hotel but gives off that Boutique feeling.  Tucked away in the ever changing Seaport district, it is a 15 minute walk to faneuil hall.
    If you are on the go in the morning, stop by Sebastian's for a breakfast sandwich or crepe.
    If you want to talk to a guest and need a little privacy, there are all sorts of places within the hotel to hide.  My favorite is the second floor overlooking Northern Avenue.

    When I am in the area I stop by for  a coffee or drink.  I always go by the front desk to pick up a WheresBoston magazine or Journal.  The staff is always polite and I have always received a smile.

    23/11/13 | Link | Rating: 4.0
    90. Kate O.
    I made a reservation at this hotel for business travel because if I was gonna be in an office all day I wanted to look at water at night. Ha, my room was not facing the water so that was a bummer but still a great hotel. The bed was SUPER comfortable. I loved the down comforter and pillow. AND they have bravo! So many hotels do not have that channel. Real housewives is my way to unwind ;) The provide great shampoo and conditioner so I didn't have to worry about bringing any. The room is a good size, bathroom is standard. The front desk was helpful and inviting. I also had a wake up call too which worked well. And taxi access is extremely easy. The hotel does not appear to be outdated at all like other reviews state. And there is a very convenient 7-11 right across the street to buy soda/water/and even if you need limited hair/face products

    A tip for making the hotel  service even better:

    When checking in you are asked if you would like a newspaper, but do not specify complimentary, which would be helpful

    04/09/13 | Link | Rating: 4.0
    91. Lisa P.
    I received a response to my review and an email from the manager apologizing for the poor service I received.

    He also offered a free night at the hotel to make up for my experience, so my boyfriend and I recently went back to the hotel.  Our experience was much better, and based on this second experience I would recommend this hotel.

    Thank you to the Seaport for caring about their service and making things right.

    24/07/13 | Link | Rating: 4.0
    92. Rita V.
    And the saga is almost over.  My car is back after going through the insurance and the chop shop.  Upon receiving a nice personal call from the Hotel Manager - radio silence.  No compensation for our troubles, no follow up on their procedures.  Really a pity for such a beautiful hotel with some good staff...  Unfortunately, for all the wonderful it is when everything is going well - they fall short when things don't go well, not a lot of grace under pressure.  Hopefully they will learn from this experience and improve it in the event similar contingencies happen in the future with other guests.

    14/03/14 | Link | Rating: 2.0
    93. Lynn J.
    this review is for the ball room only,
    and the banquet meal we had there.

    food: pasta was overcooked and mushy.
    mini cupcakes, chocolates, and macaroons
    we're okay, but probably outsourced.

    staff: stone faced and respectful,
    but far from friendly or smiling.
    None of them offered to refill my wine...even once.

    the deal:  I would not book an event here
    based on the food and service we received.

    02/01/14 | Link | Rating: 3.0
    94. JT S.
    I was surprised by the top quality of the hotel at such a competitive price.  I felt like a special guest of the hotel, not just another person rolling through for a conference.  The bed was comfortable and the shower luxurious.  Additionally, the concierge did a good job recommending a few nearby dining options.  I will book again when I have another conference at the Waterfront.

    28/02/15 | Link | Rating: 5.0
    95. William Q.
    I really like this hotel and the location. The rooms are nice and comfortable. The fitness center has everything you need and it has a pool! We had two kids with us, who were disappointed that the pool was temporary ( it would have been nice had the hotel told us ) I still give it 5 stars because the staff is super nice!!! I would stay here again.

    24/11/14 | Link | Rating: 5.0
    96. Catie F.
    - Perfect location to enjoy some of Boston's best views and attractions.
    - Super-friendly, welcoming and HELPFUL staff all around. Access to a great gym facility (better than any other hotel I've been in, anyways).
    - Nice rooms and well-kept building overall.
    - Fantastic breakfast buffet with everything from different varieties of egg-white frittatas to pancakes with fruit compote and cheese blintzes. AND tiny single-serve condiments. Very cute.
    - Parking nearby (at the hotel and otherwise)
    - Adjacent to various restaurants and bars, just a short walk to downtown

    The rooms themselves are a bit dated, but very nice. Personal K-Cup makers, huge flat-screen TVs and spacious and well-stocked bathrooms amongst the highlights. Blankets could be cozier and technology could be more modern but still nets out to a very pleasant place to crash. And I can't say enough about the wonderful staff!

    18/11/12 | Link | Rating: 4.0
    97. Matt A.
    Stayed at the Seaport Hotel for the first time last weekend and my wife and I would definitely come back. The hotel was clean and the staff was friendly which hart surprised us as it is a 5 diamond hotel. The marine decor fit right in with the hotel being situated on the South Boston waterfront and the proximity to restaurants and nightlife was quite convenient.

    07/07/14 | Link | Rating: 5.0
    98. italia s.
    When I arrived I asked the lady if they offered any accommodations for military veterans.  Just returning home first family trip with husband and daughter etc. .. she said I don't think so and you purchased your stay trough Expedia. (That was odd) I asked if she could ask the manager... she agreed. And mind you he was standing there the entire time. Not once did he greet me or even look at me.
    I also mentioned I'm not asking for a free room. How about discounting the daily parking fee. The manager looked at his employee and said NO.
    Ok no big deal. I said thank you took my key and went about my business.  
    The only staff that was friendly, helping, courteous, and knowledgeable was concierge member named Jillian.
    During my check out I expressed to her how I felt about the hotel not acknowledging active military or veterans. She took off one night parking. Well thank you Jillian I rather pay $65 than $100 during my 3 night stay at your hotel.

    Hotel was clean. ..  the view from the 18th floor is spectacular.

    01/07/14 | Link | Rating: 3.0
    99. Sean M.
    The place is perfect.  Nothing is extravagant or opulent, everything is just a little better than you'd expect,  except for the service which is outstanding.

    The rooms are nice and clean, though not  big, they are not cramped.  The bathrooms are big and modern.  The tv was big and modern too and they use hdmi cables so you get an actual hd picture, most hotels don't which is a pet peeve of mine.  

    The location is ideal, walking distance to the aquarium and the children's museum.  There is a t station practically in the hotel and the hotel is also a beantown trolly stop.  

    I doubt there are better hotels in the area on this price range.

    03/07/14 | Link | Rating: 5.0
    100. G P.
    Great service starting at the front desk and especially Betty at the concierge desk.  I highly recommend this hotel located in a fast developing waterfront location.

    05/01/15 | Link | Rating: 5.0
    101. Michele P.
    OMG!  Where do I start?  This beautiful, waterfront hotel surely wowed us.  From check in, theough 6 days of stay for work, I continued to be wowed. They do NOT allow tipping.  No doorman, no bellhop, no maid, no wait staff..NO TIPPING ALLOWED!  They have bikes and helmets to borrow for free to guests, umbrellas in the rooms for guests to use free, free wifi throught the hotel (and it's pretty fast!).  Great bathroom amenities, clean, well-appointed rooms.  Comfy bed, great climate-controls that respond quickly to temp changes.

    Every single staff member we encountered was super friendly and helpful.  We really wanted to tip sooo bad, but no one let us!!  Hotel management here has done a fabulous job of training!!  

    We could not have asked for a better experience.  My hisband and I travel a bit for work and pleasure and have stayed in some seriously NICE hotels, and some not-so-nice places.  Seaport ranks in the top 3 for sure!  Sooooo glad we vhose to stay here.  This is now our hotel of choice anytime we are in Boston!  Hotel rewards be-dammned Hyatt and Hilton...SEAPORT WINS!!!

    28/05/14 | Link | Rating: 5.0
    102. Scot C.
    The Seaport is a top-notch hotel down by the Boston convention center, my experience here was very positive.  It's conveniently located near Logan International (~$12 cab, or the T - Silver Line that goes right to the hotel), and has many walking-distance restaurants and entertainment options (I'd recommend the Legal Test Kitchen).  Another selling point here is a T station located right next to the Seaport, so you can hop on the silver or red line and get to the inner city quite easily, and cheaply.

    When I arrived, I was greeted with a really warm welcome at the front check-in desk, the young lady was most helpful.  I really enjoyed the room amenities; free wifi internet, comfortable beds, great T.V. (true HD), convenient closet and ironing station to keep your business attire looking sharp, and high-quality shampoo, conditioner, soap, ect.  I stayed in a Premier King room, it had a fantastic view of the Boston skyline.

    There is a hotel restaurant on the lobby floor that serves an excellent breakfast - you can put in an order to the kitchen, or just enjoy the breakfast bar that's loaded with hearty delicacies to get your day started right - I stuck with the spinach and feta quiche with cream cheese and smoked salmon cuts.  The service here is also really great and the bill is added right to your room account.  The bar looked pretty nice, too.

    This was a business trip for a convention during the week, so as expected, there were many professionals staying at the Seaport.  However, if I really wanted to stay somewhere nice in Boston while vacationing, this would be an excellent choice.

    23/12/13 | Link | Rating: 4.0
    103. Mark N.
    This was the perfect choice for us on Marathon weekend.  Service was outstanding.  Front desk staff was great.  They had a free shuttle to the Boston Common where you catch the bus to Hopkinton.  Buffet breakfast, although not free, was very good.  In our room: beds were very comfortable, usb charging ports were a nice touch, shower was great.  Clean, simple, contemporary.  Have never slept so well before a race.  Another nice touch:  The onsite health club was open to racers to shower, even though we had checked out because we caught an evening flight.  Proximity to Logan was great.  The Silver Line, from Logan, drops you across the street from the hotel.  We look forward to our next Boston Marathon and staying at the Seaport.

    25/04/15 | Link | Rating: 5.0
    104. Asuka N.
    To be frank, I didn't stay here for very long - mainly just to pop in for an overnight business trip / networking event before heading back to NY the next morning. Despite the very quick turnaround, the folks at the front desk were very pleasant in getting me checked in quickly and highlight all the business amenities that were available, such as the center to print out your boarding pass so you didn't have to do so at Logan. I also liked the design of the lobby - the staircase to go up to the conference rooms was off to the side, so it very much felt like you were simply arriving at a hotel instead of a business center. As for the room itself - some elements (mainly in the bathroom) felt a little dated, but otherwise, the room itself is rather modernized and well-equipped for the business traveler, with plenty of outlets for any gadgets that require connectivity, charging, etc.

    Checking out was also a cinch (perhaps because it was before 5 AM) - just showed up, turned in the keys, and got the receipt. If you're in town for business, it's hard to beat the convenience relative to the airport, as well as the downtown area (which is just a short cab ride away). Seaport's a nice hotel that I'd stay at, although if you come for pleasure, this part of the Waterfront area feels a bit more isolated - so don't expect it to be hopping massively if you're planning to go out late at night.

    12/07/14 | Link | Rating: 4.0
    105. Ian W.
    If you aren't familiar with the geography of Boston, it should be noted that the Seaport district is a newer area undergoing aggressive construction without any of the character or attractions you may expect. It's a sterile, concrete-filled neighborhood in which no one lives, so there's not much going on. That said, if you have to be here, this hotel is probably your best choice.

    Just remodeled, the rooms and decor are beautifully modern, clean, and simple. The staff is really friendly. I would have given four stars, but when I called to request early check-in I joked with an employee named Kevin if I could get some fresh-baked cookies in my room for my arrival. We had a good laugh, but then once I got to the room, on my bed was a plate of delicious cookies. I doubt they'll make a habit of this, but Kevin's customer service deserves the extra star!

    24/11/14 | Link | Rating: 5.0
    106. original nola t.
    We stayed for 3 nights, checking in on a Wednesday morning and checking out Saturday morning. We arrived early and our room was available at 10a, which was a nice surprise after a morning full of airports. They also gave us as requested a room far from the elevator.

    The room was spacious, clean, quiet and throughout the hotel, the carpets were plush, which is noticeable and appreciated when you're a pregnant lady with extra weight lol. Wifi was free and a little weak/spotty at times but never down. The iPhone/iPod stereo could have been better for such a nice hotel, as it was staticky, and we ended up using the ice bucket as a makeshift (and better) stereo, but otherwise, we really had no complaints.

    The little things: loved the nightstands with outlets, the umbrella available, the mini-fridge, the robes, and the electronic light switches.

    Lots of great amenities, the bed was comfortable, and I loved being either a nice stroll or a quick ride away from the city, but not directly downtown. Their free shuttle to State Street made moving in and out of downtown a breeze.

    23/08/14 | Link | Rating: 5.0
    107. Jill S.
    Beautiful hotel, clean, and different flowers in the lobby everyday of our stay. The room was nothing overly impressive but the beds and linens were comfortable.  Our first night there I realized later in the evening I forgot my phone charger. The staff offered to charge my phone for me which was very kind but luckily there is a 24 hr convenience store right across the stress. There are not a lot of attractions in the area however, very conveniently located to the convention center which is a big plus. Overall, for what the rooms offer it is a bit over priced but again, comfortable with a great staff.

    04/04/15 | Link | Rating: 4.0
    108. J V.
    A Must stay  in Boston. Perfect location on the waterfront & walking distance to all the fisherman's wharf area has to offer. A pleasure from the moment you enter. No tipping @ all is an awessome policy & the staff is amazing ! ... The harbor view room was well appointed from a plush mattress to a large flat screen with attention to detail. Late check out @ 11 & can leave the car valeted until midnite the next day @ n/c. Deserves 5 stars without a doubt.

    26/04/15 | Link | Rating: 5.0
    109. Jen M.
    Superior customer service! Quality was impeccable. Breakfast buffet and pillow menu are a must! I'll miss the staff who made the stay a most memorable one. Will definitely be back.

    28/04/15 | Link | Rating: 5.0
    110. Julian G.
    I cannot possibly add anything to JF's review. This hotel is fantastic, if you're traveling on business it is definitely the way to go.

    26/04/15 | Link | Rating: 5.0
    111. Rockne H.
    On my conference trip to Boston, we were put up in the Seaport as the conference was also held here. Let me tell you, I wouldn't want to stay anywhere else. This place was awesome, amazing, easy accessible to the city and offered amazing views! Here's what I thought of some of the areas:

    Service: Everyone was so accommodating and efficient. From room service, to housekeeping, to the front desk, everyone was just a delight to work with. I really enjoyed their customer service and would compare it to any top notch casino on the Las Vegas strip. Awesome!

    Room: They really took the time to ensure the details are top notch. The light switches were awesome and electronically enabled. The shampoo and conditioner was mounted on the wall, so no need for small bottles. Using high end brands like GilChrist and Soames really made a difference. Each room was equipped with a Bose radio for awesome tunes. Outlets were all around the room, even attached to each night stand so you could sleep with your phone. From the flat screen TVs, to the full length mirrors, to each room equipped with an umbrella, this place was on point!

    In-Service Dining: For my in-room dining, I got a couple of things during my stay. One night, I got the Seaport Lobster Roll for $22. Lobster meat, lemon tarrogon aioli, griddled hoagie bun and coleslaw on the side, served with fries. The fries were shoestring and crispy and the roll was out of this world. That's one thing you've gotta try in Boston and Seaport had a delicious one. Lots of lobster meat, stuffed with lobster and not a lot of filler. It was nicely flavored and served as a cold sandwich. HIGHLY RECOMMEND THIS! I also got the S'mores in the crock for $9. Graham crackers, chocolate chips and mini marshmallows baked on the bottom of a dish and topped with vanilla ice cream. Such a great treat! The s'mores part was decadent and a super sweet treat. The chocolate chips brought a sort of crunch element and the vanilla flavor took the dish to new heights. Such an awesome dessert!

    Restaurant in the lobby: Good food at great prices. On the last morning, we had breakfast and decided to get the buffet for only $20. It came with fresh fruits, parfaits, pancakes, sausages, eggs, Benedicts and more! The food was great and the service was efficient, definitely a must try!

    Dry Cleaning Service: Prices weren't a lot, maybe $16 for a suit jacket. I got a couple of those done and they delivered it straight to my closet. Same day job is available!

    As you can see, I literally have no complaints. This place really focuses on customer service and you can tell, from the moment you check in. On my next trip to Boston, I'm definitely going to stay here again. With this amazing of a time, why would you wanna stay anywhere else!

    13/06/14 | Link | Rating: 5.0
    112. Jen S.
    Allow me to precede this review with one important fact: I've stayed everywhere from $50/night fleabag motels, to $1,800/night waterfront resorts with spa packages included.

    For what we got here, the room rates are not even remotely justified. It would appear you're paying almost entirely for the fact that SOME rooms look out over the water, and the center of the city is MILDLY accessible from the seaport.

    Pros:
    Gorgeous lobby
    Magnificent views in some rooms
    Very friendly staff
    24-hr convenience store nearby for things forgotten
    Comfy mattress
    Clean
    Decent restaurants in the area

    Now on to the less-than-stellar.
    My first and primary complaint here is that I've had far superior hotel experiences at a Sheraton in central Pennsylvania. Not exactly what I'd expect for a high-end hotel.

    While the linens on the beds are indeed comfortable, there isn't necessarily a "comforter" to speak of - merely a down-filled thin blanket with sheets on both the underside and topside to sort of "thicken it up." When we called to see if a comforter could be provided, all they had were some fleece blankets. And here I was imagining this lush cloud of white linens, but all we got was a scratchy orange blanket straight out of a Motel 6 and some white sheets hiding a little blankie.

    If you want to stay in your room and just rent a movie or peruse the TV for a bit of relaxation - good luck. No movies to order, no OnDemand, and only one movie channel (and HBO at that). They do have two little boxes of outdated DVDs you can borrow, but you also have to borrow the DVD player itself, and the selection is atrocious. Unless you really LOVE Country Strong. Then, you're in for a real treat.

    The last straw for me came when I thought "Hey, I know! I'll take a little nap! What a great idea!" So I made sure the privacy light was on our doorbell - an indication that one does not want to be bothered, and then I went to sleep. Now, it takes me at least 30 minutes just to START falling asleep, but sure enough, as my mind drifted off into that place of restful bliss, housekeeping comes a-knocking on my door. "No thank you!" I yelled, and tried to go back to sleep - no dice. Had I gotten out of bed then and there to resume my day, I may not have been as angered when the front desk also CALLED MY ROOM TO TELL ME MY PRIVACY LIGHT WAS ON! But alas... *sigh*

    And finally, there were always cabs waiting outside the hotel for ease of access to the city, but I wouldn't recommend making the walk on a daily basis. It's close, but not close enough that you could just pop in and out of your room all day.

    Cons:
    "Privacy" light means nothing
    Less-than-desirable linens
    No in-room entertainment to speak of (read: movies)
    Hotel bar overpriced (though service was lovely)
    Scratchy bath robes - as in, wear chaffing protectors
    If you don't pay for a great room, you don't get a great room
    Parking rates are OUTRAGEOUS even for Boston - park at Post Office Square (cheaper and closer to everything in the city)

    The verdict: stay somewhere more centrally located - it may cost an extra dollar, but will be far better than what you'll get at the Seaport surrounded by construction, concrete, and an endless sea of sidewalks/roads. If, however, you intend to spend very little time in your actual room, perhaps this is the place for you. Not really a destination for someone on a stay-cation looking to relax and let loose.

    30/12/14 | Link | Rating: 2.0
    113. J F.
    There are certain things you expect from a luxury hotel. Comfortable beds, top flight service and well appointed interiors and the Seaport has all of these. What sets it apart are the little details, where they go over the top, especially for a business traveler.
    Next to the bed there's not only a wall plug, but the bedside table has two more wall plugs and two usb ports for charging all your electronics. No more tripping over cords strung from across the room!

    Lighting is controlled by one of 3 switch plates (one by the door, one in the sitting area  and one by the bed) where you can turn on and off all of the lights in the entire room. OK, this is part of the hotel's environmentally friendly features, but it sure makes it easier to manage lighting or turn on the do not disturb light than dragging yourself out of that comfy bed to o it.
    The bathroom is well appointed too with shampoo and conditioner dispensers and huge rain shower heads. What I loved best was the heated floor. Getting out of the shower you step onto a plush rug (no flimsy bath mat here!) and its over a heated floor. Niiice. Standing at the vanity getting ready on a warm floor is so nice.

    Don't like your pillows? Choose ones you like from their "pillow menu".

    The restaurants downstairs have excellent food and the service is top-notch, as you'd expect. Gratuities are included in the bill so no worrying about what to to.

    Oh, and did I mention free and FAST wi-fi throughout the hotel? Wonderful.
    The location is great too,  right next to a T metro station it's easy to get around from this hotel and I will definitely be back.

    16/02/15 | Link | Rating: 5.0
    114. Josie G.
    A+.
    -We used Hotwire to book a room here in November 2014.  Check-in was super easy and quick.  We got to our room and loved it!  It was HUGE with a great view of the water.  No issues with anything in the room.  We called downstairs for more pillows, and later room service - very polite and friendly folks.

    It's a bit pricey for us to go to often - but it was great for a splurge.  We'd definitely go back.

    16/04/15 | Link | Rating: 5.0