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The Langham, Boston in Boston, MA

The Langham, Boston in Boston, MA


Located in the heart of downtown, this elegant hotel is steps from shops, restaurants and attractions, including Faneuil Hall Marketplace, Newbury Street, the Freedom Trail, North End and waterfront.  Additionally, The Langham, Boston is minutes from the area's colleges and universities.

Café Fleuri serves breakfast and lunch and is well-known for its Saturday Chocolate Bar and award-winning Sunday City Brunch. BOND restaurant | lounge offers dinner and serves signature cocktails with sophisticated nightlife entertainment. The Reserve, a refined Champagne lounge, features traditional British Tiffin Afternoon Tea and dining from dawn until dusk.

Other hotel features include Chuan Body + Soul, a full-service health and well-being center that features a sky-lit in-door heated swimming pool, Jacuzzi, saunas as well as unique signature massage and facial services. Additionally, The Langham offers a number of smart, classically elegant conference and event venues.


Established in 1981.

Originally the Federal Reserve Bank, this national architectural landmark is one of the finest hotels in the city.  Including marble entryways, coffered gold-leaf ceilings, and historic artwork such as original oil paintings by N.C. Wyeth.  

Also featured throughout the hotel are antique-style furnishings, a collection of 16th-century maps, and historic photos showcasing the building when it was the Federal Reserve Bank (located on the 5th floor).


Company Info:

Rating: 3.89

Address: 250 Franklin St, Boston, MA, 02110

    Hotels in Boston, MA



    Comments (106):

    1. Jeff D.
    "This Renaissance Revival building once housed Boston's FederalReserve Bank check out the original bronze doors, as well as marble, granite and gold-leaf interior finishings. It is widely reputed to be one of the best business hotels in the city, offering a full business center, nine refurbished meeting spaces and high-speed Internet in the guest rooms. It also plays host to a variety of weekend travelers who stay here for the quiet Boston Harbor location. Rooms feature large, sloping windows, especially on the top floors-some boast scenic views of Post Office Square. The pool area has a cool industrial look to it, and workout equipment is arranged under a sky-lit atrium. Spa services include in-room massage. In short: this hotel is a real find in a beautiful area. Singles,Doubles $199-$515, Suites $485-$1,300 Features valet parking,parking garage, Business center,Meeting rooms,Swimming pool,Spa Health club,Massage.

    The hotel Within walking distance of State St. station BLUE LINE Airport Line, Close to the Silver Line with direct airport terminal service, a few blocks from South Station Amtrak and Red Line, and Downtown Crossing shopping area and T stop ORANGE LINE REDLINE. Close to the Waterfront, Theater District, Downtown Crossing, and Boston Common this Hotel is in an ideal location! You might even catch a glimpse of Hollywood or Nashville as the hotel has been known to host movie stars and musicians. Staff is friendly and courteous and always ready to help out! Enjoy your stay! It is well worth it."

    28/07/05 | Link | Rating: 5.0
    2. teri d.
    The actual hotel was pretty nice, minus the fact that our bathtub filled up with water after my shower and wouldn't drain...  We ordered a burger from room service and it was totally worth the $20, it might have been the best burger and fries I've had in a hotel ever.  Then we got the car in the garage and left.  It cost us $50 to park!!!  I know Boston garages will take your first born, which is why we would have parked somewhere else if this one didn't have the red Langham awning over it; they don't validate.  We were there from 11pm to 9:30am...I feel like we got screwed.

    29/09/08 | Link | Rating: 2.0
    3. Matt L.
    I stayed here with a girlfriend during the summer and really liked this hotel. It sits directly in downtown Boston's financial district and if you catch this area on a weekend it is a ghost town. It is close to all the hot spots of Boston including blocks away from famous Quincy Market, the waterfront and the Boston Common. All within walking distance. The interior is very nice with upscale lobby and very nice restaurants. One of these restaurants has a Saturday afternoon chocolate bar and for thirty five dollars you can eat all sort of chocolate samples. The staff is nice although seemed a bit snobby for my taste. The check in process was painless, but in asking for help they acted disturbed. The rooms were very nice with a nice bathroom and very spacious. Seeing that this place is close by to everything, I would highly recommend it. Bring your wallet though, it is not the cheapest place in the city to stay.

    22/02/09 | Link | Rating: 4.0
    4. Cory B.
    Great staff for banquets who are very knowledgeable and are quick to respond to any problems. The waitstaff, banquet staff and facilities staff are incredibly nice and welcoming!

    20/02/10 | Link | Rating: 4.0
    5. Junior S.
    The Langham is a fairly nice place, but should be a lot better for the price.    There are definitely better hotel deals to be had in Boston.   The rooms are nicely appointed, but show some signs of wear.   And come on, give me a decent TV with which to watch crappy reality shows while dining on your fairly tasty room service.  They also give you slippers, but they aren't meant for men.  Either that or I have really big feet.  But I still wear them, because feet are gross and sometimes a man just needs to wear some womens' slippers.  Right?

    20/11/07 | Link | Rating: 3.0
    6. Chris B.
    I booked a room on Hotwire at the Langham. Although Hotwire classifies it as a 4.5 star hotel, I'd give it a solid 4 ranking. I travel a lot, and found the hotel to be great, but due to the small room size and slightly aging room, I would knock that last .5 star off. Overall, I'd recommend it, especially if you can score it under 200 bucks on Hotwire. Good location too if you're in town for work or pleasure.

    04/04/08 | Link | Rating: 4.0
    7. Elaine D.
    Very good location; business area but very close to all the major Boston historical sights. The hotel is in the old Federal Reserve building so its architecture is very interesting yet it's very modern. We didn't eat at the restaurant there but were told it was very good. Conference services were also very good although it was either too hot or too cold in the meeting room. Food served during the conference was very good.

    01/09/11 | Link | Rating: 4.0
    8. Kris C.
    I stayed here 15 years ago when it was La Meridien - now the hotel is The Langham but still very elegant.  

    Pros: very large thick bath towels; helpful concierge (one even spent a lot of time helping me check into my flight and print a boarding pass); the Bond is a gorgeous room and has a wide variety of small plates on the bar menu for late night dining; easy walking distance to Faneuil Hall, the Aquarium, even the convention center; lots of equipment in the fitness center

    Cons: no wireless in room, only ethernet; no casual dining; small closet space

    18/05/10 | Link | Rating: 4.0
    9. Brandon B.
    Interesting hotel with a mix of the old and the new; best part was the labyrinthine dining rooms/meeting rooms on the second/first floor, with the fantasy-fantastic Bond bar, old map rooms suddenly transforming you to 200 years past, and colonial style paintings with presidential visages.  Thats all fine, but just try to get to your room, the ELEVATORS my heavens, it takes 5 minutes just to go down one floor, and at night they are possessed and take you where they want to go, not where you want to go.  Rooms themselves were very nice with amazing mattresses, although this is one of those places where housekeeping comes in 3x/day just to rearrange your sheets and curtains for the different sundial settings, stealing away most of the covers in the mostly cold room to leave me a bit chilly at night.  Great location overall, but some oddities.  I'm sure its expensive but thanks to Teva I was covered.

    10/05/09 | Link | Rating: 4.0
    10. Jay L.
    Have stayed here a couple of times.  

    The good... everyone is very nice.  Parking in the building.  Near the airport.  Near my office.  Near some okay restaurants.  Bars near the area are okay too, but you get a after-work crowd on the weekdays... decent college bunch on the weekends (see The Place).

    The bad... all the rooms have a funky layout.  TVs are placed in funny locations.  Desks are placed in random places.  Each time I've stayed the layout was different, even though I got the same type of room at the same rate.  The rewards program is crap.

    Latest news: I just heard that they have a Chocolate Bar in the hotel???  A dessert bar just serving chocolate based desserts? Really???  If so, wow.

    20/03/07 | Link | Rating: 4.0
    11. M J.
    Classy hotel.  Great room service.  Clean with great towels.

    16/10/10 | Link | Rating: 4.0
    12. Adam M.
    I just had an amazing stay at the hotel. I utilized extensively the service, the food, and the spa, and all three were really great. This was my first time staying at this Boston landmark, and I can't wait to go again!

    14/01/10 | Link | Rating: 5.0
    13. Jessica W.
    Why five stars?  Yes, The Langham is elegant and classy.  Yes it's within walking distance of nearly everything you'd care to see in Boston.  YES, the staff is incredibly helpful.  But those HUGE, fluffy towels in the guest room?  TO. DIE. FOR.  I'm kicking myself for not stealing one or two.

    07/12/11 | Link | Rating: 5.0
    14. Lisa W.
    I have stayed at the Langham three times already, once when it was under the ownership of Le Meridien, where a friend of mine got married.  The staff has always been great to work with and quite friendly.  The rooms are clean and spacious, with turndown service at night.  The hotel is located close to the Freedom Trail, near Fanueil Hall and Quincy Market, and only slightly farther to Little Italy.  

    Best of all was the price.  I have always gotten the room through discount or through Hotwire.  I never paid over $150, including taxes, and found this hotel to be of superior quality when compared to any other hotel I would find at that price in the area.  

    My biggest warning is the parking garage- my car door was keyed at my last stay, but I would say that was purely bad luck.

    17/03/08 | Link | Rating: 4.0
    15. Philip W.
    When in Rome, do as the Romans do. When in Boston, be as WASPy as possible! The Langham will help you get there. It has an elegant old world charm, but sometimes that charm has frayed edges (and could use an update).

    The floor plan is also curious, and pays too much attention to the number of rooms it can squeeze in the building. The result? Some misshapen rooms that could use some serious feng shui. You couldn't see the TV from my bed, and my window was an interior one that (voyeuristically) overlooked other guests working out at the gym.

    08/07/08 | Link | Rating: 2.0
    16. Kristen F.
    I attended a charity event held in one of their ball rooms recently.
    Buffet of finger foods, and open bar anything... all donated. Automatically gets a good review.
    The space was nice and the staff all friendly and very professional. The coat checkers were even donating their tips, which I thought was oh-so-nice.
    The party itself was a blast and the Langham delivered on giving this charity event a perfect location.

    27/04/09 | Link | Rating: 4.0
    17. Eli G.
    I've stayed in many hotels in my life and this was by far my worst experience.
    The location is indeed convenient, but the Hotel itself is much worse than it seems. When you just enter the lobby or the bar (Bond), you might get the impression that this is a classy well maintained hotel. However, if you try to eat anything at the (overpriced) bar, you will probably get extremely disappointed!

    Rooms are VERY outdated and not the cleanest! there was a small CRT TV in the room with a small selection of channels.. for 2011, this is VERY disappointing, considering that every 3* hotel+ has a flat screen now days.

    Walls are very thin - you will hear your neighbor coughing or using the restroom. Staff is VERY unfriendly! you would think they at least interview people they hire, but apparently not.

    You are much better off staying at any other 3* hotel in the Boston area than this one.

    20/02/11 | Link | Rating: 2.0
    18. Kay C.
    they were undergoing renovations in the lobby during my 3 days stay. I enjoyed the pool, hot tub. I am satisfied with the service they provided.

    08/09/12 | Link | Rating: 4.0
    19. L. M.
    I love The Langham! I know that there are still swankier hotels in Boston, but I am basing my rating on the level of quality and hospitality I experienced during my most recent stay, for a hotel in this class. For me, The Langham stands in sharp contrast to my experiences staying at another hotel which is considered comparable. As soon as we pulled up in front of The Langham, even though the hour was late, Keith - wearing the familiar bowler hat - greeted us and was so cheery and helpful that it immediately felt like a homecoming...a homecoming for relatives that The Langham was trying to impress. Impress it did! I worried that the remodeled lobby would signal the same sterile and impersonal ambiance as other hotels I don't care for. Not so! We received the same warm, respectful welcome as in the past...even the child. Keith traveled floor by floor with us, dropping off our luggage, and giving us our room orientation in each of the three ultra-clean, well appointed rooms we'd booked. This was a second stay at the Langham for the child, who at the age of 3 exclaimed upon arriving in the room: "This is how I always wanted to live!"...and years later still feels that way. This time, Mommy, who was also with us, saw why. By day 2, she echoed the little one's sentiments. I love the Langham so much that even in lousy weather I could stay inside this hotel and not feel bummed. As a whole, the staff is so hospitable and cheery - but never saccharine. Our beds were comfortable - even the roll away for the little one. We have had a similar roll away in the room at various hotels - only The Langham's deliver such a level of comfort that I would gladly sleep on one of these myself...and have. As far as the issue raised by some, that the rooms are cramped: it is to be expected in hotels housed in older buildings that some rooms will offer a tad less floor space; but we are not small people and we never felt cramped, not even with a roll away in the room. I have stayed at another lovely, older historic Boston hotel - The Langham's rooms are enormous by comparison. I love Langham's spa and fitness area. The gym is sufficiently well equipped; and even though we were not planning on using the spa services, entering the pool through the spa each time made us feel welcome and relaxed before even getting into the pool. I was very pleased with the water temperature; and even though it is essentially a lap pool, there are flotation devices and the like provided for the safety and amusement of the little ones. Room service, though pricey, delivered solid meal offerings when we couldn't go out. A big plus: gluten-free fried calamari. It was tender and fresh, and the lemon grass and Thai chili sauce were a plus. The only thing I would suggest is the addition of more gluten-free menu options for children. If you stay here with a child, or just have a young heart yourself, the room service sundae bar is a must! Our drinks at Bond, the hotel's beautiful restaurant/lounge, were some of the best I've had in awhile. Even though the hour was late and Bond's kitchen was closed, we were able to order yummy snacks to go with our alcohol from the same room-service menu. Our entire stay overall was so pampering and just what we were all looking for from this trip. Dan, at the door in the daytime, was also helpful and friendly. Keith was kind enough to pose for a photo with the little one, who was proudly wearing an elaborate balloon hat made at Quincy Market - which is walking distance from the hotel. Though we did not avail ourselves of turn-down service, it felt decadent to just be asked. The slippers and robes provided are a welcome touch, as are the Langham chocolates left on the pillow. My other half loves to chat people up, and was very happy that no matter what time of the day or night, the staff was friendly and willing to answer any questions...or to just make small talk. Now, we did not pay full price, having gotten a very good deal over the internet. We have stayed at other hotels in the area with a similar special rate, and been treated like lesser guests - not so at the Langham! Overall, I have to say that the Langham is my very favorite hotel of any!

    02/04/13 | Link | Rating: 5.0
    20. Helen K.
    The location of the hotel is in the financial district.  It's close enough to Faneuil Hall Market Place and the subway system to get around.  One of the reasons I picked this hotel.  The doorman and concierge were helpful in directing us to getting around.  The first room they gave us was somewhat oddly laid out, with the restroom behind the TV wall.  The second room we got was the configuration of most modern hotel rooms.  We ended up with one of the rooms that face into the hotel, looking into the gym.  We had rented a car as we were only staying one night and heading out of Boston.  The parking was $30 for us, I think.

    I booked Langham via Orbitz and had no issues with it.  We arrived at about 10:30am and they allowed us to check in early, positive point there.  They clerk at the counter stated "yes, you can check in early, but I only have this room next to the elevator".  We got into the room and there was a serious buzzing sound along with the floor actually vibrating due to the machine room next door.  My husband went down and told them we couldn't stay in the room... low and behold, there are more rooms available.  Serious negative.  I suspected that they had other rooms available, why would the clerk lie to us?

    We went to a Red Sox game and when we got back the room had been visited for turndown service complete with music playing, chocolate on the pillow, and ice int he bucket.  Very nice touch.

    The second room was fine, the concierge was fine, the doorman was fine, the first clerk ruined most of our experience there.

    18/09/08 | Link | Rating: 3.0
    21. Dawn S.
    The good: Nice gym and pool, pretty central location and very soft linens.

    The bad: Walls are relatively thin and we could hear people talking on the hallway. Bathroom could use some updating and the TV - this hotel has got to be one of the last few 4 star hotels that still hasn't upgraded to flat screen.

    The ugly: Concierge service/valet. Called for my car once on Friday evening, was put on hold for 5 mins. Finally got through and was promised 10 mins. Headed downstairs after 10 mins, no car. Talked to the bellhop and he called the garage and found out that they never got the call from the concierge. Waited another 15 mins before the car arrived.

    05/04/10 | Link | Rating: 3.0
    22. Lisa L.
    My sisters and I went for an overnight stay in October.  We checked in on Saturday after 3pm - got to our room and I was pleasantly suprised that there is actually room to walk around - two queen beds and still enough room for the 4 of us!  We then changed and grabbed our wine and plastic cups and headed up to the pool area!  The great thing is, there was no one else there so we had the entire pool area to ourselves for about 2 hours!  We then showered and headed out - a short walk to Fanuiel Hall and a very nice walk at that!  We browsed around there for a while and then walked over to the North End and had a great dinner at Francesco's and then of course had to stop at Mike's Pastry!  All in all the hotel was absolutely wonderful - staff was very courteous, helpful and the hotel itself was very chic and inviting - we had a great time and although yes, it is a bit pricey, I highly recommend it!  I also heard there is a chocolate lovers "bar" there on Saturdays!  We didn't partake but saving that for another time!  Overall great place in the heart of the city within walking distance to many great things!  Would go back in a second!!!!

    29/01/13 | Link | Rating: 5.0
    23. Jason M.
    Must go! The service is amazing! I will stay here every time I go to Boston. I originally came across this hotel by using Hotwire.com . I was a little nervous about getting this hotel room because it did not show the name of the hotel, just that it was a 4 star. I am so happy I did choose to give it a shot. This place is absolutely hands down one of the best hotels in Boston.

    29/03/12 | Link | Rating: 5.0
    24. Atom S.
    Attended a wedding here on New Years Eve. Very nice, organized and professional from the Bellman to the housekeeping. We're not easy on housekeeping! Oh no, not at all. Seriously, everyone was helpful and friendly. Nothing but love for the Langham.

    03/01/12 | Link | Rating: 5.0
    25. audrey h.
    The BEST hotel ever! Stayed here for 2 nights and what a beautiful hotel! Almost everyone at the hotel is well trained, friendly and welcoming...well with the exception of the two concierges who never seemed to want to help me despite my standing in front of them for a few minutes...everyone else was great! Turned down service leaves you chocolates! Very nice slippers, toiletries and robes. I don't usually sleep well for the first night but at the Langham, I was blissfully asleep all night. The location is great! Very walkable to the TD Garden, the Faneuli Hall/Quincy Market, the Boston Commons, even the North End didn't seem far from the hotel. The Cafe Fleuri was very good. A bit pricey but the service impeccable and the food was delicious but most of all, the setting was gorgeous!!! To top off my amazing stay at this beautiful hotel, the wonderful doorman left two bottles of water in the front seat of my rental car because we had spoken earlier that I was driving to Philly. What a special, unexpected touch of guest services. Truly an amazing, beautiful  hotel!!! They also have a pink hotel car that guests can use.

    16/04/13 | Link | Rating: 5.0
    26. Jessica F.
    This hotel is phenomenal! I stayed here for five days and they are undergoing renovations, although it is noticeable that they are working on the hotel it did not take away from my stay. That says a lot about the hotel. If it operates this smoothly during construction I can only imagine how wonderful it will be once the renovations are complete!

    12/05/12 | Link | Rating: 5.0
    27. Jenny G.
    This review is for the Chocolate Bar only.

    We celebrated a girlfriend's birthday at the Chocolate Bar yesterday and it was a fun experience. The themes this year are cute - Boston neighborhood's such as Beacon Hill and the North End - so we were very excited to try it out. Sadly, the desserts weren't as amazing as we were hoping. The banana bread was dry and the chocolate pasta was not something we would want to taste again. That said, the staff was lovely and we collectively decided that the ice cream sandwich and the cotton candy were the winners of the day. The chocolate banana's also made for many laughs. Worth the experience once for sure.

    31/01/10 | Link | Rating: 3.0
    28. Ichor B.
    Stodgy lobby hides the splendrous rooms above. My suite felt like the drawing room of a Czech prince. Owned by a Hong Kong hotel conglomerate, the Langham has a lot of Asian touches. Food is amazing.

    28/04/12 | Link | Rating: 5.0
    29. Chomi D.
    This Hotel is truly phenomenal on all accounts....subtle class is how I would describe it. I was just recently in Boston, in fact I will be leaving the Hotel tomorrow but I've had such a pleasant stay.  I stayed in a superior double room which was quite big(the first time), then when I came back after 2 days, I was actually upgraded, to a deluxe double which was fantastic! Both rooms had breakfast included and this is probably my favourite part, there is a huge range of choices all quality produce. Even if you are not staying in the hotel, I recommend having breakfast there because its amazing.
    The staff are all very nice, the hotel is beautiful in a very simple way. In addition, it is located in the financial district which is a more quiet but still central area. There are a bunch of shops on washington street just a 10 minute walk from the hotel (some of which includes Macy's), and the Hotel is also a 15 minute walk from some of the stops of the freedom tour as well as some of Boston's most historical buildings. as well, and in all I love the home away from home feeling this hotel gave me after just over a week.
    The only negative I would say is that if you are a person who really appreciates a good view, you might have to pay extra for it because if not you'd probably end up across from one of the office buildings on the street.
    Whether you are a tourist, looking for a centrally located hotel that is not surrounded by tourists, or a businessman or woman looking for a reliable hotel for a short stay I would most definitely recommend the Langham. In fact I joined yelp just so I could write this review and I might just find another reason to come back to Boston just so I can stay here again! Oh and the Bellman is great as well, and so is turn down service!

    08/09/12 | Link | Rating: 5.0
    30. Katherine D.
    My mother decided that for my father's birthday she would take him out for an evening in Boston.  Based on the proximity to the venue she wanted to go to she chose the Langham.  Upon arrival she was absolutely blown away.  To start the lobby area is beautiful, and even the doormen and valets were very courteous and polite.  At check in she revealed it was my dad's bday and they upgraded their room free of charge.  They had a decent sized room but it had at least 12 foot ceilings, a chandelier and the most comfy bed ever.  Other amenities included turndown service, complimentary slippers and chocolate before bedtime, coffee with nice mugs and flatware.  The cleanliness was incredible as well.  I believe this will now be their hotel of choice in greater Boston.

    14/11/10 | Link | Rating: 5.0
    31. Allison N.
    I've been staying at a few cheaper "boutique" hotels and this was my first time venturing to a full-scale real hotel in Boston. In the end, it wasn't much better.

    Pros: They give you chocolates on the pillows (yay! I didn't know people still did that). Location is good. They give you a bathrobe and slippers and the towels are extra large. The decor is old-fashioned but nice. TV had enough channels, but could have had more.

    Cons: Bed was hard! Pillows were OK, but the bed was really uncomfortable. Made me sad. Walls are thin. Thankfully, I sleep with earplugs. Otherwise, it would have been bad. Paid internet. Ugh. Gets me every time.

    The hotel room was big enough, but I was alone. The staff was friendly enough. Nothing above and beyond but they weren't rude.

    I will probably try other hotels before coming back. But if this is your only option or on a time crunch, then this is fine.

    21/03/11 | Link | Rating: 3.0
    32. Jocelyn G.
    Attended a wedding here the other weekend and was mostly pleased with the way the Langham handled everything. They let us into the bridal suite early (8:30 AM) and brought us up glasses (for mimosas) and stools for the make up. When we left, the wedding coordinator was incredibly sweet, as was the head bellhop.

    At the reception itself, the service was great but they did mess up on a table's seating and had too many people at one of them. However, the rest of the affair was lovely.

    Love the random pictures of money everywhere and the large Abe Lincoln in one of the bars.

    24/06/09 | Link | Rating: 4.0
    33. Ken D.
    It is a lovely room in which one finds oneself at The Langham. It isn't my taste, but if I were a society doyenne, this would be my flop house.  Years ago, I longed to stay here.  When it was Le Meridien  Now, I just see how far I have come. There is no edge here. It is predictable. Lovely and predictable.

    16/11/10 | Link | Rating: 4.0
    34. Katie R.
    Wowza! We stayed here for new years eve last year and I was impressed. They let us check in 5 hours early and we didn't have to check out until 1 pm on new years day. The room was beautiful and the view was lovely with the snow we had. The bar in this hotel I can't remember the name of it but it was beautiful. Big murals on the wall and a beautiful big oak bar. Loved it. Expensive but worth it for a perfectly lovely start to 2009. If only we were doing it this year.

    I have heard good things about the brunch and the chocolate bar but have not experienced those.

    18/12/09 | Link | Rating: 4.0
    35. Mike G.
    Great place in the financial district! Old world charm...an amazing bar/lounge, great staff, super quiet....The rooms are very nice and big. The lobby was being completely remodeled on our visit but was still fine...

    01/05/12 | Link | Rating: 4.0
    36. Jessica P.
    We booked a block of rooms here for the weekend of our wedding (although our wedding was held out of the city).  The hotel gets an A+ for style- the room was lovely and overlooked post-office square.  The turn down service was also great.  On the downside- after we booked our rooms, they requested a photo of us so they would recognize us when we arrived.  But not only did they not recognize us, they had the wrong name on our reservation.  They had also lost the list of guests in our wedding group so that our gift bags were also delivered to all the wrong rooms.  After an hour on the phone straightening it out, we were not offered any apologies or discounts.  No one helped us with our bags after the wedding when we arrived so we had to get a cart by ourselves and bring all of our bags up.  In addition, we reserved a VIP table at BOND but our reservation was lost.  We were also told the spa was too busy for us to book an appointment for an entire weekend after calling a month in advance.  We did end up having a great time at BOND and had great food there.  But for a high class hotel in Boston, I was expecting a lot more in terms of customer service.

    12/01/14 | Link | Rating: 3.0
    37. Ryan J.
    The Langham is what living the high life is all about.

    I was here for a wedding reception back in September. My first one for that matter. It was perhaps the best experience I've had at this place and the people here were more than hospitable. It was an overall great experience and I would come back here again in due time.

    26/02/12 | Link | Rating: 4.0
    38. Erin H.
    I am in love with this hotel and would give it 5 stars except for one recent incident which I will get too.
    But first, why I love it:
    Discovered this hotel 5 years ago when using hotwire to find a hotel close to the train station in Boston. Then came back again to New England from California, mainly for his hotel! This time they even gave us a free upgrade to a deluxe room!
    Positives to the Langham:
    -great location
    -feels so luxurious with slippers and a robe in the room, turn down service with chocolates on the pillow, large scenic windows in every room.
    -amazing pool that is indoors that does not even feel like a stuffy indoor pool because of the 2 story room with glass ceiling looking up to the Boston skyline.
    -helpful and courteous concierge and hotel staff who helped us with all our tourist and amenity needs

    -they used to have a great bar with 100 different martinis but apparently it has changed many times in the last 5 years and now it is just an overpriced hotel bar
    -on my last visit, my iphone charger broke so I went to the concierge and asked if they had one to borrow or knew of a local apple store. They gave me one to use so I went back to the room, plugged in the new cord and charged my ipad. I left my old cords with the bases attached on the table and went back out to enjoy Boston. When I returned the chords were still there but the bases of the car charger and regular charger were missing. They were not anywhere in the room or my luggage. Why would I have taken off the base parts and left the chords? When I took the charger I borrowed back to the concierge upon checkout, they did not seem concerned that my chords may have been tampered with. In fact, how does it happen that when I plugged in my original charger, it was working but when I returned the ipad was not charging at all? Leaves me wondering if there was something wrong with the electrical outlet in the room to make my charger suddenly stop working AND how part of my chargers could suddenly disappear?!?

    I will still DEFINETLY return to this hotel and will always consider it the best I have ever stayed at but next time I will hide my chords when I leave the room and bring extra in case they break.

    01/12/13 | Link | Rating: 4.0
    39. Marcella D.
    Have stayed @ the Langham many times over past two years. Likely by far to be the best hotel I'be stayed in during my MANY years of traveling for business.

    06/05/13 | Link | Rating: 5.0
    40. Kyle W.
    This place is incredible. They have the most fantastic brunch I have ever had. The Taj has a similar Sunday brunch but this one is FAR better. The service was amazing and the food was perfect.

    08/08/13 | Link | Rating: 5.0
    41. Alan C.
    This is a pretty good bargain considering the quality and service you get.

    The room was clean and very spacious. It was unique and worth every penny. The bed was very soft, but unfortunately, feathers kept poking out of the mattress (or pillow top cover). The bathroom was sufficient and not anything special.

    The service was top-notch. It is comparable to any 5-star hotel. From check-in to check-out, I was surprised from the level of service we received. Concierge was very friendly and helpful.

    Definitely recommend this hotel to anyone who asks.

    The only improvements I would suggest would be an upgrade to the gym. It's very small and lacking in equipment.

    19/08/13 | Link | Rating: 4.0
    42. Customer Service R.
    Great hotel and location. Got a great rate on orbits.com around $160 per night. The lobby smells yummy, the rooms nice decor, turn down service with water and chocolates. Will definitely stay again.

    16/06/13 | Link | Rating: 5.0
    43. Toni M.
    Classic, sophisticated, elegance meets modern and innovative:  Hotel Staff were courteous, attentive, and friendly. Rooms were beautiful and clean. Bath robes, slippers, and an Ipod docking station are provided. Beds are big and comfy. Spa and facilities are clean and well maintained.

    The hotel's restaraunt Bond - is amazing. Atmosphere is great, seating is comfy and spacious, and the FOOD IS INCREDIBLE! every dish was delicous (calamari, kobe beef, duck, scallops/ lobster, arranccini, sour cream ice cream, cheesecake ice cream- yes we ate alot!) strongly recommend all of the above.

    Great lication in the Financial District- walking distance to Fannuiel Hall/ Quincy Market, the North End, and Boston Common.

    27/09/11 | Link | Rating: 5.0
    44. Violet R.
    The Langham is trying way too hard to be luxurious but is doing so by offering snobby and judgement service rather than actually being accommodating to their guests.

    I was very pleased to see that the hotel offered the opportunity to quickly check off that I wanted early check in but was quickly reprimanded for
    my enthusiasm when I came to this hotel and was told my room was not ready and that this is because they check in guests at 3pm.

    Now, I understand that they cannot accommodate every early check in request but they could have easily called or emailed me to let me know I should plan to check in at 3pm. At the very least they could have offered me drink vouchers to utilize while I have been made to wait for my room to be prepared.

    If the Langham continues to plan on not offering either of these considerate services, then they should just do away with the ability to check off that a guest wants early check in.

    25/05/13 | Link | Rating: 1.0
    45. Brandi C.
    Swanky. Completely and utterly upscale, in a slightly old-fashioned sort of way. The Langham brings back the days where people dressed up for airplane flights, dressed for dinner, and everything was just a bit more elegant. I *almost* felt out of place in my jeans.

    This is the type of hotel where the doorman asks your name as he holds the door open for you, and immediately and discreetly radios the front desk so that the staff there address you by name. The kind of place where your bed is turned down each night, and there are chocolates on the pillows, slippers on the floor by the bed, and fresh ice in your ice bucket (literally). If you come back to the room during the day, you will notice that your window curtains have been opened to let in the sunlight. Little things like that, that make all the difference between somewhere to sleep at night and somewhere that focuses on comfort and luxury.

    The decor was a tiny bit old fashioned for my taste, but the room was comfortable and completely immaculate. The toiletries were refreshed each day, and in case we had forgotten anything in our travels, there was a leatherette box in the bathroom that contained any essential we might need. Oh, and a big plus - the towels were HUGE! The bed was large and soft, and our room was quiet - the gentleman at the front desk when we checked in went out of his way to make sure that we were well away from the elevators.

    Now, granted, you'll generally pay quite a bit for this level of service. We were lucky - the company my husband works for has a block of rooms continually reserved here, so we got a great deal on our stay. Would I stay at the Langham otherwise? Probably, if I REALLY wanted to treat myself. (And the location can't be beat - right down in the middle of the Financial District, so it's quiet on the weekends but within walking distance of pretty much anywhere in Boston that you'd want to go.)

    All in all, if you want a taste of luxury and what (I imagine) travel used to be like, stay at the Langham. I doubt you'll be disappointed.

    14/10/11 | Link | Rating: 5.0
    46. Al J.
    Nice Hotel, but review your bill closely.  

    I've stayed many times over the years while on business, but stopped after they charged me for their Mini Bar, which I never used, and they refused to credit me back the funds.  Well fast forward 2 years and I decided to try them again as they are located accross the street from my employer and we have a good corporate rate.  So you can guess what happened, they charged me $23.40 for their Mini Bar.  This time they said they would reverse the charge, but only time will tell.  

    Funny thing about this is that I left the unopened complimentary half bottle of wine, (yes, I used to stay quite often), so I wonder what happend to the wine AND the mini bar supplies.  perhaps someone drinks a bit?

    01/07/13 | Link | Rating: 3.0
    47. Devon J.
    I had the opportunity to fly to Boston and stay here for free (courtesy of my travel companion's mom), and was really impressed at the quality of the customer service as well as the swankiness of the hotel. Everyone seemed genuinely happy to be there, the lobby and room were gorgeous, we had slippers, robes, and little mats next to our beds, and nicer than usual toiletries. We declined turn down service but the person coming around insisted we take some chocolate anyway. It's in the middle of downtown so we were able to walk all over very easily. The only thing I wish they offered (but most nice hotels don't), is free wi-fi and breakfast. The meals at the hotel are over-priced (as per usual), but good.

    22/01/13 | Link | Rating: 5.0
    48. Amelia A.
    To start off, I wasn't actually a guest at this hotel.  I do, however, want to comment on how incredibly sweet the staff in the lobby was though.  

    Very late last night, I had a friend who was sick, and absolutely nothing was open to get food or a drink to ease the illness.  I thought I'd take a long shot and see if there was a place in the hotel (like a vending machine or lobby shoppette)  to buy a bottle of water.  I approached two staff members right past the revolving doors and asked if there was any chance of finding water.  They said that there was no vending machine (which is believable because after walking in, I realized that it was a high end hotel - very clean, very fancy, lobby seemed flawless).  They asked if I was a guest, which I said no to, yet they still kindly directed me to their hotel manager, and said that he might be able to show me to the gym where I could at least get a cup of water.  I briefly spoke with the hotel manager, who also asked if I was a guest.  I said no, and that I would be willing to pay for a bottle of water.  He smiled and said to not worry about it, and handed me a bottle of cold water without further question.

    I guess my point is, if they were willing to show a non-guest that type of hospitality and warmth, then they must be a wonderful bunch to rely on for their services as an actual guest.

    03/05/13 | Link | Rating: 5.0
    49. Sharon D.
    A beautiful hotel located in a convenient spot! The lobby has been redesigned and positioned and more renovations are planned in their function rooms. A sizable fitness center on two levels and lap pool too. Some of their more deluxe rooms are set up in a townhouse style with a bathroom and living room area on the main level with another bathroom and sleeping area on the second. Be sure to check out BOND and their chocolate bar! Quite impressive!

    23/12/12 | Link | Rating: 4.0
    50. Daniel C.
    I had to travel to Boston for business, and for the price the Langham charges, I expected better.

    The room was small and cramped; not much walking space between the TV and bed.  I also noticed my sheets had some blood stains on them; this was a first for me.

    As mentioned in some of the other reviews, the walls are thin.  You can hear your neighbors and people in the hallways.

    The lobby is nice but the building itself is dated, you'll notice this when you ride the elevators.

    Upon check out, staff was rude to me due to an issue over billing; sneering at your customer is not professional.  I travel a lot for work, and I've stayed at many hotels and was never treated this way.

    After returning to DC, my company contacted the hotel directly, and they took care of the billing issue promptly; this will explain the second star rating I'm giving Langham.

    06/10/12 | Link | Rating: 2.0
    51. Rich J.
    A great two night stay in Boston. Very clean hotel with a luxurious feel, without being over-the-top. The staff at check in/check out were good, the room was nice, good location....we were happy, and we would stay there again. The only blemish to our stay was that some jackass pulled the fire alarm at three in the morning, but that's not the hotel's fault.

    23/02/13 | Link | Rating: 4.0
    52. Deb S.
    We booked a weekend stay  at the Langham Boston and found it to exceed our expectations.  The room had a queen size bed with bathrobes and slippers.The towels were soft and of great bath size.  The facility has a health club and swimming pool.  Check in was very easy and fast. Valet parking had trouble parking my truck due to the height but kept it secure under the main alcove.  Staff was very pleasant

    15/06/14 | Link | Rating: 5.0
    53. Nicole K.
    LOVED this hotel! Was there for a anniversary trip this weekend.  Staff, especially Suzanne at the front desk (I forget her last name, I just recall her saying it was a very long one), made us feel very welcome after a long drive.  Hope to come back here every anniversary (and in between).  The breakfast buffet was pretty good too at $28 per person.

    28/05/14 | Link | Rating: 5.0
    54. Jennifer B.
    My husband and I were very disappointed with out stay at the Langham. We live in the Boston area and escaped to the Langham for a 24-hour babymoon before the birth of our second child. The hotel is lovely and our deluxe king room was clean and nicely appointed. However we were hugely disappointed that both the listing on this website and also the guest services binder in the hotel room state that the hotel offers "pay movies" and in fact it does NOT. The TV is outdated and the cable system is positively archaic. So we were unable to catch up on any recent movies, which we had really hoped to do. The concierge offered us an HDMI cable to hook up a laptop to the TV but we hadn't brought a laptop because the hotel promised to have movies available! Our second disappointment was in the quality of the room service for the premium price. Service was friendly and the food arrived in a timely fashion, but the "freshly baked cookies" were stale and the other dishes we ordered were edible but phenomenally overpriced for the mediocre quality. I had been hoping to tell the hotel staff of my disappointment in our stay, but when we checked out the next morning, the woman behind the desk did not even ask how our stay was. It is safe to say that we would have had a better experience for what we were looking for (a movie marathon fueled by tasty room service) at a hotel that would have cost much, much less. We will not be staying at the Langham again and I will never recommend it to anyone.

    03/02/14 | Link | Rating: 2.0
    55. Daniel K.
    Left my LV belt behind on accident and called immediately when I got home to be told they never found it!  Came in for turn down service even with the Do Not Disturb sign on...this is luxury for the doily set, not hip or cool.

    12/07/13 | Link | Rating: 3.0
    56. Rich O.
    First class hotel.  Excellent accommodations and service with the exception of the valet attendants.  Our one-night stay was more than we expected with exceptional service.  We enjoyed a drink on Saturday night in the very elegant Bond Restaurant/Lounge.  I'd return there again without hesitation.  Regarding the valet attendants, when we got our car to go home, the temperature controls had been changed from setting a temperature to high/low and now I have to read my manual to find out how to change it back.  We also had a book-on-tape in the CD player which was off when we arrived but it was on when we picked-up the car.

    22/06/14 | Link | Rating: 4.0
    57. Jaime D.
    Absolutely top-notch!

    10/12/13 | Link | Rating: 5.0
    58. Kathy C.
    We spent one night at The Langham during our recent road trip.  The hotel was very nice with very friendly staff.  We picked it mainly for the location (walking distance to Quincy Market area and Chinatown).  The room was smaller than expected, but still very nice.  The bed was very comfortable (I didn't want to get up the next day).  We didn't use any of the amenities or restaurants that the hotel offers since our stay was so short, but just on the location, the service and the comfort of the room, I am a fan of this hotel.

    29/05/13 | Link | Rating: 4.0
    59. Casey L.
    Chuan Spa was a huge disappointment.  First of all they emailed me the itinerary that I had arranged online. When I called to confirm they had different times and order to all of the treatments. The website specifically toted the salt scrub before the message but for some reason they rearranged it for after when I specifically booked it before. When I called to move the time back and even cancel the first treatment (facial) to give us more time they said it would be a problem because they had rearranged our itinerary without notifying us. When my girlfriend showed up 10 minutes before our scheduled massage they informed her she was late and I had agreed to shorten the message. After her 6 minute massage... Yes 6 min they informed her she was done. They kept informing her it was our faults. Not impressed. There were many other hotel screw ups as well. Not happy. I hope they have fun trying to get paid for a 6 minute massage when I dispute the charges.

    12/03/14 | Link | Rating: 1.0
    60. Tom E.
    On another trip to Boston to take care of some business, I had booked a deal through Expedia and got a great rate at The Langham for a weekend.
    At first I had no idea where it is was, then I finally found it.

    It is a pretty nice hotel- I like how the parking is covered so you do not have to worry about the extremities.

    My room was comfortable- it served its purpose.
    The bathroom had a phone in it as well (that is like the coolest thing haha).

    I would recomend this hotel for travelers or business people.

    14/07/11 | Link | Rating: 4.0
    61. Yasmin Giaimo F.
    By far my best hotel experience ever!  I have stayed at my share of 5 star, high end, fancy hotels...this one has them all beat.  The courtesy by the staff feels very genuine.  Our stay was 4 nights, 3 rooms total and I had my toddler in tow.  The crib was cozy enough and we even got a goody bag with bath necessities and a rubber ducky.  It's the little things that win me over but let me be clear, nothing little about the fabulous experience here!  The location is quite great and I felt very much at ease with my little guy with me.  No snooty looks from anyone, granted my little one is quite the charmer.   I'm still bummed I forgot to ask if the copy of Alice in Wonderland found in the desk is one we can "take with."  
    Highly recommend this hotel!

    15/08/13 | Link | Rating: 5.0
    62. Chelsea C.
    I stay at the Langham quite frequently for work. This hotel takes you a step back in time and brings you the luxury of today. The fabrics, woods, and materials used exude classic comfort and style, but don't turn you off completely to the experience like some high end hotels can do. While the workout facilities really could use some help -mainly just needing more equipment , they're bound to spacial limitations of being in the heart of the financial district of Boston. Bond, the attached bar and restaurant is decent for drinks. Check out my review of bond in its page. Enjoy a huge breakfast if you order from the room service menu. Expect incredibly friendly staff. Enjoy the nightly turn down service complete with chocolate on your pillow. At the Langham it is both the little and big things that make this hotel the top of my list. There is plenty of luxury competition in hotels of Boston. The Langham competes well.

    23/04/14 | Link | Rating: 5.0
    63. Crystine W.
    Expect a pretty good quality hotel stay when you're at The Langham: staff will take good care of you (for the most part), rooms are clean and spacious, they have plenty of amenities and their food isn't bad either (I'm really particular to the seafood salad we had for my meeting).  They're currently undergoing construction so they'll be even better once they're done.

    The only gripe I'd say is the window angles in my room and the doormen (which is really hit or miss).  The 45* angle of the windows really caused me quite a bit of a headache, but I wanted to enjoy the Boston view from my room.  

    Many other hotels will allow you to call concierge beforehand to tell them what time you want a taxi to arrive, but they just brushed me off and said: "The doormen will assist you in calling a taxi for you when you come down with your luggage, they're just parked up the block."  That would've been fine if the taxi really was up the block, but it took over a 20-minute wait to get me a taxi and I needed to get to the darn airport!  Might want to be something you take into consideration, Mr. Langhams!

    06/06/12 | Link | Rating: 3.0
    64. Michael C.
    The Langham is a top notch hotel that is very centrally located in Boston. You probably couldn't ask for a better location. It is nestled in the heart of the financial district. Boston is a walking city but you can easily get anywhere from here and there are always a ton of cabs ready to go here.

    The hotel itself is gorgeous, has a great lounge called Bond and a few good restaurants, and a great conference hall my company has used on several occasions.

    06/09/11 | Link | Rating: 4.0
    65. James C.
    Came down to Boston for work for a few days, I must say for $400 a night I would say my expectations were met. It always does annoy me when these high end hotels charging this amount of money makes to pay for internet when the Marriott doesnt.

    But walked in, service was great, everyone at the front desk had australian/ english accents, the room was nice and clean. They also offer complimentary shoe shining which was nice.

    There's a spa with a small lap pool and a two level gym. The gym wasnt crowded and there were enough treadmills and ellipticals. The weight area was kind of small and cramped. Overall the AC was adequate, the sky light was nice and there was a nice water cooler.

    23/10/12 | Link | Rating: 4.0
    66. Jing Y.
    I was really excited to come here for afternoon tea but I found the tea experience to be extremely underwhelming for a hotel of Langham's calibre. Neither the experience nor the food stood out, so I would recommend coming here for tea.

    23/04/14 | Link | Rating: 3.0
    67. Jane N.
    We stayed for my 50th birthday celebration. Got a great rate including breakfast "on the go" right on their website. It was immaculate, room was lovely, quiet (as requested), and the spa/pool/was terrific. Staff was friendly, and they comped us the overage on our continental breakfast (we went over the $15/person allotment). They added $200 hold to my debit card to cover incidentals. love the chocolates on the pillows, and the location is great - e park at the underground garage in the adjacent Post Office Square (a lovely little park) and walk or take the pink taxi. Diego, our breakfast waiter was terrific. Loved it - will be back.

    01/12/13 | Link | Rating: 4.0
    68. Steven F.
    The hotel was bright, clean, romantic, fancy, and affordable the day we stayed (end of May on a Friday night).  Staff was friendly, and room was luxurious and comfortable.

    Only problem was when I called to get a bottle of wine delivered to the room at 11:30PM.  The person on the other end did not sound very "with it" and told me they didn't have the riesling I requested, but had another bottle for $45 plus service fee, tax, and gratuity.  The bottle actually cost $60 plus all that stuff when delivered.  I didn't say anything to the delivery man of course, and gave the man a nice tip (wasn't his fault at all).  No big deal in the grand scheme of things, and I don't mean to be a cheapskate, but this hotel is NICE and all staff should be capable, honest, and on their game at all times, otherwise, no stellar review.

    I would still recommend going here, as this is a minor point, but hey, they screwed up with me, in spite of being overall pretty damn good.

    02/06/14 | Link | Rating: 3.0
    69. Beth A.
    This is one of those great old standards in Boston. I've been to other hotels in Boston with supposedly the same or higher star ratings than The Langham (Intercontinental and Onyx namely) that actually made me vow to never go back. Yes people the hotel you are in can play a very important role in wether or not you come back to a city. It's so rich in history and yet so modern at the same time but without losing it's identity. That rich history is still there in the hallways and in the rooms and in the kindness and professionalism of the staff.

    When we arrived Keith was amazing! He is the absolute best! Before I could even crack my spine from sitting in the car so long he had all of our suitcases, bags, water and jackets on a cart - for six people! I learned a thing or two from Keith about luggage and I'm now honing my skill at loading luggage onto carts but that's beside the point. He then followed us to three different rooms dropping luggage off and insisting it was no problem and giving us tours of each room. Keith is the man!

    Now, ordinarily I can only sleep in hotels if I am by myself because king sized beds and queen sized beds I find are never actually the size they claim to be, but that is not the case here. The bed was gigantic! I slept like a baby once I finally fell asleep. There are so many sort of little hidden surprises and amenities in the room. I love all of the products from the spa. It's such a user friendly and even work friendly hotel - except for free wifi only being in the lobby. Minor gripe though because I can get Internet other ways. The robes and slippers are awesome and almost beg you to put them on and yes you will see many other guests walking around in their robes and slippers. It's these little luxuries (not having your feet cold walking to the bathroom) that set The Langham at the top for me.

    This hotel is very child friendly. My little one stayed in another room with the grandparents on a rollaway (a very comfy one) and had a blast. This was not the first time here for the little one though. The whole staff is so friendly to children and even the pool has toys stocked for kids. HOWEVER - I did not once during the entire stay run into any unruly children in the whole hotel, even in the pool. This is important as places can be child friendly but not adult friendly but here it's the perfect balance.

    The spa, pool and exercise room are all pretty much connected and lovely. The changing room leading into the pool has the showers and all sorts of amenities and a nifty machine that dries your bathing suit in a few seconds when you're done. The pool itself is not huge but never seemed to be crowded. There is a lap lane and then a nice little area for people to do whatever they want. I very much enjoyed the lap lane and the blend because I was able to get some exercise in while the little one was able to swim back and forth slowly in the larger area with some assistance. It was all a lovely experience. Yes I like to exercise on vacation and no I don't think it's weird.

    The bottom line is that all of the little touches, the staff, cleanliness all make this my favorite hotel in Boston. If I had to nitpick it would be that there was a little bit of a hard time ordering room service (the staff didnt seem to understand what gluten free options were and we were told the chef said they don't serve anything gluten free when I know they actually do) but it wouldn't be anything that would keep me from going back. Perfect location for a trip to Boston.

    23/05/13 | Link | Rating: 5.0
    70. Alie A.
    You can usually snag a decent travel sites for the Langham. Very swanky lobby and connected to the forever elegant BOND lounge.

    The Superior Rooms are impressive and surprisingly spacious with high ceilings and king sized beds.

    Being a former resident of Boston, here is my take on the place:

    -Great for international travelers (currency exchange and int'l guest services)
    -Great for business travels (close to South Station in the heart of the financial district; on site laundry services and fitness center)
    -NOT great for family vacation goers.  It's dead around here at night. I'd recommend staying closer to Back Bay or Faneuil Hall for better access to the city's restaurant, shopping and tourist district.

    13/10/13 | Link | Rating: 4.0
    71. Jim H.
    The room was first class
    The work out facilities are C-  crowded with sub standard equipment
    The bar & restaurant are on the pricey side & service is  C-

    06/11/13 | Link | Rating: 2.0
    72. Aleksa P.
    The Langham's location is awesome. Faneuil Hall and Quincy Market are situated only 5 blocks away. There are a lot of cafes, restaurants and things to do around. You can go on a tour exploring the freedom trail.

    There is a small but very pleasant park across from the hotel (Norman B. Leventhal.  

    My family and I stayed at the Langham hotel for 2 nights. We arrived early (around 12:30 p.m.) and we were checked in immediately.

    The bellman, housekeeping lady and both receptionists are all extremely friendly.

    The room I stayed in was huge and featured 2 double beds. Needless to say it was cleaned to perfection. There was a fully stocked mini fridge, a safe and 4 comfortable bath robes. The bathroom was spacious as well. The double beds were comfortable... but honestly, the room allowed for bigger ones.

    There was turndown service. The staff left us a note in regards to the next day's weather. They also provided us with some comfortable slippers and left small chocolates on our pillows.

    The spa area on the 3rd floor is serene and well-maintained. The pool is a very nice addition.  

    When we were checking out from the hotel, we still had a few spare hours before we had to leave Boston. The staff accomodated our needs and stored all of our luggage. So we were able to go around Boston and enjoy everything that it has to offer a little longer (without having to drag 5 suitcases with us.)

    30/05/13 | Link | Rating: 5.0
    73. Sarah F.
    Very, very nice hotel in downtown Boston. Fancy decor, great service, you almost feel like you should be dressed up just to be in the lobby. Rooms were very clean and accommodating. Turn down service is offered along with nightly complementary chocolates and weather forecast for the following day. Great workout facility and spa. Be prepared to pay for it though!

    02/09/14 | Link | Rating: 5.0
    74. Meghan M.
    The Langham is not cheap. In fact, I spent more there than I may have at any other hotel in the city....and I've stayed at a lot of Boston hotels, most quite nice.

    Our room was small with a sloped ceiling/wall where the window was.  
    The bed was comfortable.
    Bathroom was fine.

    Housekeeping was amazeballs...They came twice a day and did a phenomenal job.
    Lobby staff is less than helpful.  I asked where I might find to go coffee one morning and, after feeling like I seriously bugged the guy I asked, was pointed in a general direction of a lobby seating area with no coffee and no one to be found.

    Ancillary services:
    Room service was some of the best I've had at a hotel.
    Gym/spa is nice but weight area is WAY too small.  Cardio equipment overlooks the pool which was pleasant.

    All in all, I wouldn't stay here again. I've a room just as nice at the Omni, with more helpful staff, for 1/4 of the price.

    29/05/13 | Link | Rating: 3.0
    75. Mia B.
    This review is for the Langham's Afternoon Tea in the Reserve Lounge only.  I went here for tea on a Sunday afternoon and really enjoyed it.  They renovated the lounge and it looks great.  There are large white chairs with dark wood accents.   They also had a piano player playing background music which was cool.  

    The Tiffin afternoon tea was very good!  There is also a Reserve tea that is a little more expensive and offers a little more upscale food items such as lobster salad and caviar.  I had the Tiffin tea and though the variety of sandwiches and treats were great.  The tea selection was good but probably could have been expanded a little more.  

    The service was good.  Our waiter was good at explaining everything on the menu and about the different teas.  He seemed a little overwhelmed when it came time to give us our bill.  However, we were a group of 10 and he did create separate checks for each of us so there was a little extra work and effort on his part.

    22/10/13 | Link | Rating: 4.0
    76. Chris M.
    Rooms are small not bad for the great location. Chocolate bar is amazing. Staff is very friendly. We got locked out of our room waited in the hallway for 30+  min when Dino finally came he had said this is very rare that the battery dies on the door lock assembly.  He had to snake his way in. He needs a raise. The following day our room keys didn't work yet again had to wait in the hallway. For the money you spend to stay here is never go back. They gave me two free waters as a sorry. Joke. Overall id go somewhere else.

    10/06/14 | Link | Rating: 1.0
    77. Jared H.
    A beautiful Boston hotel, complete with an awesome lounge for drinks (Bond) and a delicious café for breakfast.

    22/09/14 | Link | Rating: 5.0
    78. Drew G.
    I never write reviews but had to because our experience was so poor. Our family had 5 rooms. The rooms were not ready for 1.5 hours after check-in. Visualize screaming baby and a frustrated 12 folks. Now we are trying to sleep but the security guys walk the floor and slam the door outside our room every 45 mins or so, argh. Slam = wake the baby. Last, you can't rent a movie? What year is this?

    06/07/14 | Link | Rating: 2.0
    79. Sam Z.
    I have been checked in to this hotel for about 40 mins so far, and I already could not wait to review it. This is what a hotel experience always should be. I booked through Priceline and for that reason I expected less than equal treatment to others who may have paid more. Not the case. I called earlier just to confirm my stay and happened to mention fact that it was my wife and I's anniversary but didn't make any special arrangements, only to arrive and be congratulated by every staff member that greeted us. The valet took our car an bags. We checked in with ease and pleasure. Walk up to our beautiful room that they upgraded us to for free because of our anniversary.  Then 15 mins later received chocolate covered strawberries and pink bottled lemonades. Only a one night stay regrettably but it surely will not be my last stay at the Langham. I highly recommend this hotel to everyone who wants first class treatment!

    14/06/14 | Link | Rating: 5.0
    80. Theresa C.
    First class service all the way! It was definitely worth every penny. My mom and I were treated like royalty the entire stay. Five, no make that SIX big blinking stars!!

    I was nervous about booking through Priceline (I've heard horror stories) but that was no problem at all. I also don't have a credit card, so I used my debit for the room fees. Once again, no problems. They did put a hold of $25 per night but it was refunded when I checked out. The front desk clerk was very nice explaining everything for us.

    Our porter brought the bags to our room. He was extremely friendly and knowledgeable about things to do in the city. He even mentioned that the Langham has a hotel in Chicago and we should go visit it.

    The staff went above and beyond to make sure you're happy. I made a few requests during my stay, nothing big like I want only orange M&Ms. I called about a missing Boston Globe, it was personally delivered in 5 minutes (with an apology, once again not necessary). I need extra pillows, they were there in 10 minutes. Our housekeeper was late in making the room one day and her supervisor came by, apologized and gave us extra coffee and cream for the machine.

    The spa/pool area were great! I was nice to relax by the pool albeit all the stodgy old men lived in the jacuzzi.

    This place is full of pluses. I loved the turndown service (yum chocolates) and slippers by the bed. There's a copy of Alice in Wonderland in each room. Easy access to downtown Boston (really close to Faneuil Hall and Union St. - i.e. quick and easy access to the bars)

    I will definitely be back next time I'm in town. I loved this place so much. I can't wait to hit the Sunday Brunch and/or Chocolate Buffet. Thanks Langham staff for an enjoyable experience!

    30/09/13 | Link | Rating: 5.0
    81. John J.
    I have stayed here several times and never had an issue.  Their loft suite is one of the nicest rooms in Boston.  This hotel started out as The Meridien and not much as changed since it changed over to The Langham.
    I read in a review that the lobby is small.  It extends to the back at the carriage entrance. Years ago you could relax upstairs off the bar but I think that has changed.

    If you are going to have brunch here, do not make plans for the next three hours.  You want to get here when it opens and then sit, talk and dine until they throw you out.

    Bond is a nice bar and has a bartender from the Julien Bar days of The Meridien.  Ask for Eddie McGuire because he makes the best drink in Boston.

    Good location minutes from the harbor and faneuil hall.  Minutes from the downtown crossing.  If doing a self freedom trail walk, you are a few minutes from the Old State House.

    Bob and Dan are the doormen and will gladly answer all your questions.

    I also read a review that it is dead in the area at night.  Not really the case with the very successful club Bond within the hotel but having a very smart separate entrance. Again, it is a short walk to the high traffic areas,

    23/04/14 | Link | Rating: 4.0
    82. Sara F.
    Classy joint! Every member of the staff was been beyond polite and kind. I am still amazed at how nice everyone was - they all had smiles on their faces at all times! You don't see that everywhere anymore. The turn down service was so sweet - chocolates, slippers by the bed, and a little card that tells me what the weather is supposed to be for the next day! Also love the small details like the light switches by the beds for convenient use at bedtime, the pretty big bath towels, and the super fluffy bedding. It was a great place to stay when in town for a conference!

    17/09/14 | Link | Rating: 5.0
    83. E T.
    In any other city, this would be a 3 or 4 star hotel ... but in Boston, it could be considered a luxury hotel. Boston has surprisingly few TRUE luxury hotels. Some, like the Liberty are posers, offering Courtyard by Marriott accomodations with fancy lobbies. Others, like the Boston Harbor Hotel or Ritz Carlton are as nice as you'll find in Boston but don't offer true luxury things such as jetted showers with seperate bathtubs and Frette sheets and duvets.

    The Langham is a British brand of hotel that wants to be on par with the Ritz Carlton brand (and even goes as far as to buy former Ritz hotels such as the Langham in Pasadena). However, while this is a nice hotel by Boston Standards, it is nowhere near as nice as some of the Langhams in other areas.

    One thing you should know about this hotel is that they have a pool and jacuzzi. They are one of the few hotels in Boston that does have a pool. (Crowne Plaza and Marriott Long Wharf also do). The pool was one of the reasons I booked this hotel and of course while I was there, the pool was closed. Thankfully the jacuzzi was open but all the kids who would have been using the pool were now in the small jacuzzi making it unusable. They gave us some free breakfast coupons to make up for it ... but it was some of the worst room service breakfast I've ever had. Complete with raw poached eggs.

    The lobby here is stark and small. However, Bond is one of the nicest lounge spots in Boston. You pay for the pleasure of drinking there ... $20 per Martini worth. But I'd say it is one of the best rooms in Boston. $70 per person will also buy you one of the best Sunday brunches in Boston, including a chocolate buffet. Bottom line ... it's pricey here.

    Weekdays, you won't get in this place for under $300. Weekends, you can find a great deal in the neighborhood of $110 - $150. The hotel is in the financial district, so don't forget to average in cab fare ... I wouldn't necessarily say that the theater district, Fenway Park or the Common are within walking distance. It cost us around $12 each way to get to the Theater District. There are plenty of little bars and coffee shops nearby. The Palm Steakhouse is just around the corner. Chinatown isn't too far away ... about a 20 minute walk.

    One thing I wish I knew beforehand was that the hotel offers a house car service to take you somewhere one way. Most good hotels offer this ... however, at the Langham it books up fast! We asked about getting a ride 4 hours in advance and were told the car was booked solid. It is a pink British cab ... I wanted to try a ride in it, but unfortunately, it was all booked all weekend.

    Another annoying thing about the Langham is they stay very strictly to their 4 p.m. check in policy. I am a Langham Club member and still, we were told that the room would be available around 3-4 p.m. We arrived at 2 p.m. and were told we could wait at the bar and got the call to check in around 3:45 p.m.

    They did upgrade us to a double deluxe, which was nice because it offered a LOT more room than the standard room. They told us, they would have to charge us to upgrade us to a suite but the deluxe double was plenty of space, with a hallway that separated the bathroom with a closet. The room was nice ... the decor was very British (think of a classy hotel in the 1990s ... striped wallpaper, pinks and blues) it reminded me a little of the room from the movie 'Pretty Woman' made in 1989.

    The bathroom was okay ... the pinkish marble ... shower/tub combo and decently nice bath products. Certainly not luxurious ... but functional and clean. I did see one of the standard rooms being cleaned and it looked really small.

    Parking wasn't bad at $30, although getting our car after check out took almost 30 minutes which was probably due to our checking out on Sunday when many people were arriving for brunch. I hope the brunch was better than our room service breakfast. The sausages were not cooked through ... the eggs in my eggs benedict were raw and gross ... and the toast was burned and crunchy. It was one of the worst breakfasts I've ever had in a hotel. If we weren't given a voucher because of the pool, there is no way I would have paid $32 each for two of these horrible breakfasts.

    All in all, in a city with not many luxury options, you can't really go wrong with the Langham. It is comfortable, classy and British. Certainly not on par with the Ritz or the Four Seasons but a good alternative from one of the corporate Marriotts or Intercontinentals. And when it works, it has a pool and jacuzzi.

    21/01/14 | Link | Rating: 4.0
    84. Michael S.
    Meh. For  $400 give or take, this is a sub-par establishment. The place looks nice, but it's in the details. Two meals (lunch and breakfast) in The Reserve were standard high-price luxury hotel offerings, but served with no more flair or quality than a mid-priced diner...except nicer utensils. Plastic single-serving butter and cream cheese with a $15 breakfast?

    The room? Looked good, but two of four lights didn't work, the toilet didn't flush properly, the shower curtain rod was loose and the room door stuck such that you could barely get out if the room.

    I am sure there is better accommodations at a more reasonable cost; I won't return. On overall value, two stars

    12/06/14 | Link | Rating: 3.0
    85. Steven Y.
    What a Dump! No rooms available after flying all night. Noisy. $5 Coffee. $6 for a small bottle of drinking water. No refrig. Ice machine inop. Hard water. Windows don't open. Loud music from downstairs bar.
    I can camp out and do better. )-:

    12/09/14 | Link | Rating: 1.0
    86. Sharra C.
    The Langham is situated in Boston's Financial District. It is conveniently located within walking distance to all of the sights-and-sounds of this gorgeous city! Directly across the street is one of Boston's gorgeously appointed parks, and an amazing coffee shop!

    The hotel itself was a bank in the 1920s and possesses a distinguished air. The lobby is all crystal and marble; the staff is all cordial, attentive, and warm (first class all the way - Antonio was great!). The rooms are well-appointed and have an antique feel to them which fits the vibe of the hotel! The toiletries: decadent! The hotel gym: clean and well-equipped.

    I didn't give the hotel 5 starts, due to the fact that we were situated next to a room that was being renovated and we had to put up with some noise. Also, the bathtub was a little off kilter.

    My friend and I went to BOND, Saturday night (the lounge located inside of the hotel). It was very classy and the patrons were all dressed to the nines (loved it).

    I would absolutely stay here again on my next visit!

    15/10/13 | Link | Rating: 4.0
    87. David N.
    I have been meaning to leave this quick review of how great this hotel is. We stayed for 2 nights and the service couldn't have been better. The front desk gave me a free upgrade while checking in and the bar service was first class the whole time. Everyone we dealt with was nice as could be.
    Thank you guys for the great stay!

    14/07/14 | Link | Rating: 5.0
    88. Kathy A.
    Coming from Chicago, where there is also a Langham Hotel and where I am familiar with the brand, I was disappointed with this Boston property.  It was not the level of Langham I was accustomed to.  
    We stayed there for one night as a layover from a wedding in Rhode Island.  The Concierege was either occupied by 6 Irish sisters (not nuns) and not rushing or always non present, mostly non present on Saturday afternoon, evening and Sunday morning.  This was very frustrating.  At one point I went to the check-in personnel to which I was confronted with almost disdain as to why not I did not go to concierge for my request and I abruptly told him that there is never anyone there at the concierge!!!  
    We wanted to enjoy cocktails in the hotel (BOND) but the bar/lounge/restaurant was closed to guests of the hotel due to "a private event".  Just the very bright and unappealing florescent lighted breakfast lobby was open during the day, evening and night.  The Langham pianist dined there, finishing what looked liked a pasta Putanesca at a table in front of the piano where she performed all day and evening.  This made me feel uncomfortable standing over and watching the hotel pianist eating her dinner at the lobby table by herself and then return to play piano.  What is this, a diner where employees dine in front of $500 a night paying guests???
    We even came back to our room in the evening finding a made up cot in our room which we did not request.  They removed upon request, but why even?
    As for sound, we were placed in front of the elevator and heard everything from everyone.  This made us not to be free to make any sounds ourselves..  Over all, knowing the hotel brand, I was disappointed with the hotel.  This was nothing but average and as for the people clamoring over the slippers and weather card, Really?? -obviously, these are not seasoned travelers.  This hotel Failed expectations.

    29/09/14 | Link | Rating: 2.0
    89. Lauren B.
    This is a gorgeous hotel in a great location in Boston, I highly recommend staying at the Langham.

    I had booked a room online through Expedia, so I was surprised when we went to check-in and the gentleman who was assisting us at the front desk said that because we were the friendliest people all day, he was upgrading our room! Excellent! When we got up to our room, it was very impressive, which was so wonderful considering I was staying here with the bride-to-be as part of her bachelorette weekend. We had a very spacious room with 2 beds, a mini chandelier, a sitting area with a coach and a large bathroom. It was perfect! While we were getting ready for our night out on the town, we heard a knock at the door, which was maid service asking whether we wanted the turn down service. While we didn't take advantage of the turn down service because we both had things spread out on the bed as we were in the process of getting ready, we did take some of the chocolates that they offered to us, that I assume would be placed on our pillows if we had decided to use the turn down service.

    When we drove up to the hotel, we did the valet parking. Later we noticed there were self-parking garages right near the hotel, however it was $30 for the night we parked there. Plus, they brought the car around very quickly when we requested it.

    The staff at the Langham also was very willing to store our bags while we went to brunch and they quickly brought them out to us once we returned.

    18/06/14 | Link | Rating: 5.0
    90. Jae S.
    What can i say about Langham.

    Cleanliness: The room was clean, the bathrooms were clean, the lobby was clean, heck the area surrounding the hotel was clean. So if you want a clean hotel then stay here.

    Safety: So Saturday night i decided to check out Prime Nightclub since Audien was performing that night. Afterwards while walking back to the hotel I noticed alot of people congregating outside the hotel and inside the lobby (and by the sound of it, looks like some party was going on inside somewhere) but at no point did i feel unsafe. I even liked the added touch of roping off the hotel elevators so that only guests with a keycard can get up to their room. This keeps the riff raff away from the door and keeps me happy safely in my room.

    Comfort: The bed was comfortable, i noticed they had what seems to be 2 pillows that were soft, and 2 pillows that were hard. I had never thought to do this but it made for a comfortable sleep for me. Usually i have to fold pillows to get the right firmness I like but their pillows provided me with the right amount of firmness with the right amount of softness. I actually liked that setup so much I went home and bought 4 pillows with the exact same setup.

    Overall I think it's a nice hotel, very chic. I did feel like I didn't fit in there. I'm a 30 year old guy who still thinks he's young at heart where most of the guests there seem to be rolling in money, or pilots. I can understand that too giving the $400 night price tag (I'm not rolling in dough but $400 a night doesn't bother me).

    Overall I guess i'm still just jaded when it comes to hotels. After staying at The Cosmopolitan in Las Vegas I have yet to find a hotel that can WOW me like that hotel did. Oh well.

    25/06/14 | Link | Rating: 3.0
    91. Ben P.
    The hotel is well decorated and very clean. All the staff I met were very friendly and attentive.  I was disappointed that the climate controls in our room were somewhat ineffective and the mattress was overly firm to the point of causing a sore back in the morning.

    12/04/15 | Link | Rating: 3.0
    92. Deanna M.
    Spent the evening of Valentines Day here with my girlfriend. Pulled up to a very nice and attentive valet staff, and then front desk upgraded our room (after letting us check in 2 hours early)  The room was clean, spacious and bed was very comfortable.

    The next morning we had planned on just leaving but the storm made us want to wait out the roads being cleared a little more. So, we decided to have breakfast at Cafe Flurie. All I can say was, WOW. I went in wanting waffles but spent all of my time at their raw bar. You won't be disappointed by the selection.

    Plan on staying here next time you're in the city!

    16/02/15 | Link | Rating: 5.0
    93. 301 S.
    Well after staying in The Langham in NYC, The Langham Boston was just a typical, modest, traditional hotel; there was no comparison between The Langham in NYC and The Langham in Boston.

    Call me spoil, I was not impressed. The rooms seemed very outdated and the carpet resemble an American hotel during colonial times.

    I'm sure the Patriots in 1776 would have love the decor of this hotel. Sadly, we're not in 1776.

    04/07/14 | Link | Rating: 3.0
    94. Caitlin H.
    I cannot say enough good things about the Langham in Boston. The location is within minutes of South Station which is so convenient for travel. The food served for room service was reasonably priced and was so tasty and high quality. The staff, specifically the front desk agent, Suzy, were kind, welcoming and helpful. The rooms and lobby were decorated with such understated elegance. We loved every second of our experience at the Langham and hope others will read this and choose them for their hotel as well.

    19/02/15 | Link | Rating: 5.0
    95. Elizabeth M.
    Absolutely the worst tea service I have ever had. The tea sandwiches were unimaginative and stale and the service was poor. At one point, we had three different servers and there was poor communication between them. It took a long time to get our food and when it did arrive I was very disappointed. I have never stayed at the hotel. This review is just referring to afternoon tea.  A $150 for 3 people and I left hungry. The food was simply inedible.

    17/01/15 | Link | Rating: 1.0
    96. Lucy M.
    DO NOT EAT (or stay) HERE if you want normal service. The disorganized staff was slow and extremely unresponsive. The Reserve tea room was not even 1/3 full (but there were numerous waiters and waitresses circulating), and it took us 10 minutes just to get water, not even water for our tea (that took another 40+). An excruciating experience for such a high price. And, as I can see from other posts, this is a recurring problem, be warned they are fond of putting temporary holds on your credit card WITHOUT telling you. The staff are unhelpful and inconsistent to a terrifying degree.

    04/02/15 | Link | Rating: 1.0
    97. Jeremy K.
    I stayed there on the night of my very own wedding which took place across the street from the Langham for convenience purposes and also because we wanted to splurge as newly weds. This happened to be a fantastic decision as this could very well be one of, if not the best hotel in Boston.

    The staff is extremely friendly and attentive, and checking in a few hours early was a breeze. We ended up being upgraded to a suite, free of charge which was a nice gesture on their part, especially in the midst of a busy summer season but upon arriving, us newlyweds were quite exhausted and very much looking forward to getting some shut eye after a quick shower.

    Having had checked in prior to our arrival in just a couple of minutes, we were able to walk right in and get settled in seconds and from the moment we stepped into the suite, we knew that we'd have a great overnight stay. The room was spacious and very tastefully decorated. The first room we stepped into very much was like a small lounge with a couch, a few chairs, a desk and a couple of coffee tables. We were a pile of delicious chocolates in a tiny bowl and a hallway which led to the bathroom and bedroom. Pretty standard stuff except for the fact that our windows overlooked the financial center and were at a 45 degree angle which was weird but absolutely awesome. The view was phenomenal, and we had a direct sight towards Post Office square. We decided to leave the blinds open which was a pretty good decision as the view really was amazing.

    Now comes one question - How is the value? Hard to say in our case since we got way more than what we paid for but our stay was awesome and you can't really beat the location. You're just steps away from a few subway stops, and there's a permanent, long line of cabs in front of the Langham making everything very accessible. That being said, the nearby area dies down after 6PM forcing people to have to travel towards Fort Point or the Park Street area for more activity and bustle. Just something to keep in mind.

    13/09/13 | Link | Rating: 5.0
    98. Kib L.
    Went to the chocolate buffet brunch for one of my dearest friend's birthday festivities and left speechless. Never in my life have I smiled just by looking, I repeat LOOKING at fine desserts. The service was exceptional, the displays were impeccable and everything was absolutely delicious. The the pastry chefs, your hard work is appreciated immensely. It was such a beautiful day. I'm smiling as I write this. You must experience this!

    03/01/15 | Link | Rating: 5.0
    99. Michelle W.
    We come to Boston every year and this was the first time we stayed downtime. While I wanted to be close to everything, I also wasn't thrilled with the $30 parking per night fee. I will say, this is one of the cheapest rates in parking in all of downtown and believe me, I looked everywhere!

    Upon walking in, I knew I was going to have a great stay. The lobby is so modern and looks amazing. We got a room on the second floor and the vaulted ceilings were like none other. This isn't a "modern" hotel, but it's an up to date old-school style hotel. Everything was extremely clean and well put together. The staff were friendly and professional, however I had a bit of trouble trying to get a late check out time.

    Like all the other reviews, ask for a room away from the elevator. You will hear everything! I made the request and he said it was slightly off from the elevator and I thought it was around the corner, however it was just diagonal from the elevator, but right in front of it....A little annoyed with that, but it wasn't a deal breaker for the hotel.

    The hotel is int he perfect location. In a quiet area, but a quick 10 minute walk to Chinatown, 5 minute walk to Fanueil Hall and 2 minute walk to some bars and restaurants. All in all a great location and if you're looking for a great place to stay, this is the place to go.

    20/08/14 | Link | Rating: 5.0
    100. Karoline P.
    My daughter's and I had a wonderful time and enjoyed all of the tasty delicacies of afternoon tea.  The staff was very accommodating and pleasant.  The concierge even agreed to set up a ride in the hotel's pink London Taxi for my youngest daughter.  Her favorite color is pink, so it is most appropriate.  Will be there every Saturday afternoon possible after their modeling and acting classes.  It was lovely.

    21/04/15 | Link | Rating: 5.0
    101. S. T.
    We went there for the afternoon tea for my BD, six people on a  week day , (have been to the London Langham).  We could understand maybe 1/2 of what our waiter was saying, got tired of saying"Can you repeat that please?"! The food was ok @ $50ish pp. The general ambiance, feeling of luxury and fineness was missing, (London Langham has it!) Waiters, many, do not seem content, happy being there.  It's not getting the afternoon tea experience right, food  ok!

    15/05/15 | Link | Rating: 2.0
    102. Chrissy H.
    I highly recommend this hotel.  I got a great deal on hotels.com . I got a king size bed on a Saturday night in April for $200.  The room was a nice size.  My only complaint was the view.  Around 7 the maid came in and provided a turn down service with chocolate. If we wanted to go anywhere we took their free pink cab service.  The driver was friendly and knowledgable about the area.  Be careful though because the complimentary cab ride is only for dropping off.  The pool and hot tub were nice,but busy with families.  Overall it's an elegant hotel in a great location!

    14/04/15 | Link | Rating: 4.0
    103. Jerett G.
    I stayed at this hotel on a recent business trip to Boston. The hotel is nice and updated and plays off its history. The rooms were clean and the staff was friendly. Unfortunately the neighborhood is dead at night and there is not much to do.

    20/05/15 | Link | Rating: 4.0
    104. Ann P.
    This is a review for afternoon tea. We had a lot to celebrate; mom's 92nd, my daughter's 23rd and her graduation from Northeastern with honors. I booked a table for 4 in advance. Riccardo took care of us from start to finish. He was the consummate professional. Tea was beyond expectations. Imagine tea service on custom Wedgewood, amazing pastries, lovely tea sandwiches in an elegant but modern setting. The price before tip for 4 tea services, 2 mimosas and a mixed drink was 188 and change. Well worth the celebration. This hotel is amazing!!!

    10/05/15 | Link | Rating: 5.0
    105. Ryan A.
    So we snagged a room for the night off of Hotwire for Valentine's Day. Obviously no expectations just looking for a romantic get a way for my wife and I.

    We were booked at the Langham and were impressed by the decor in the lobby and bar area. We didn't stay long enough to use the fitness facilities.

    Some thoughts:

    1) The feeling of luxury stops at the lobby. Guest rooms (860 at least) still feel old and dated like their from the 90's.
    2) no ability to rent movies. It's 2015, there's no real excuse why you can't rent a movie in a hotel. Also, cable service went out in the morning because someone needed to "go up and dust off the satellite"
    3) location, this hotel is in the middle of the financial district. Therefor its a ghost town on the weekends.
    4) Room service was decently priced, but they wanted to charge us $6 for the evian water which is a little nuts. Overall we were pleased with our stay.

    21/02/15 | Link | Rating: 3.0
    106. Amy M.
    We are on the train leaving Boston right now after an incredible stay at the Langham. The little touches and the attention to detail really set this hotel apart from others in a similar price range. We cannot recommend the hotel more highly for a weekend getaway.

    -when you enter the hotel (after a greeting from the kind and super helpful doorman), you are immediately greeted with a bubble bath-, spa-like smell. Seriously.
    -the cleanliness. Immaculate!
    -the concierge and other staff- helpful, accommodating, perfect.
    -the room and the little touches
    -the fitness center and pool. Although it was February, it was lovely to sit beneath the snow-covered atrium and enjoy the whirlpool, sauna, and surprisingly decently sized indoor pool
    -the price. We booked early and received a discounted rate. While the hotel is at the higher end of the price spectrum, we could not believe how much we got from it for the rate we paid.
    -how much more the hotel offered that we didn't even get to take advantage of!

    The only drawback that I can think of is location. For our needs specifically. The hotel is centrally located downtown in the financial district in a spot perfect for business travelers. Because we were there more for an urban culinary retreat (and because it was a weekend in the depths of winter), there wasn't much action in the immediate vicinity. That being said, if the weather were nicer, it's a quick walk to many of Boston's more charming and hip areas.

    08/02/15 | Link | Rating: 5.0