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XV Beacon Hotel in Boston, MA

XV Beacon Hotel in Boston, MA

Specialties

Centrally located at 15 Beacon Street, the XV Beacon Hotel, is a luxury boutique hotel ideally situated for the executive traveler, tourist, and those seeking precious getaway moments. XV Beacon Hotel's historic neighborhood features quaint brick sidewalks, authentic Federal and Greek Revival row houses, and evocative gas-lit streets.

Culture, history and posh shopping distinguish our neighborhood. We're only steps from the gold-domed Statehouse, legendary Boston Common and Public Garden. To experience the best in Boston boutique luxury, book a reservation today!

 

Company Info:

Rating: 4.23

Address: 15 Beacon St, Boston, MA, 02108
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (40):

1. marie m.
The luxury and intimacy of the XV Beacon, combined with the exceptional personal service, make this a truly amazing hotel.  The rooms make you feel right at home.  The chauffer service is also fabulous, and if you're there long enough, check out the bar/restaurant.  I try to stay here whenever I am in Boston, and it consistently beats any other hotel experience.  Of course, the price follows suit.

23/02/06 | Link | Rating: 5.0
2. Jayashree P.
I stayed here during a crazy Boston snow storm. The hotel decor is akin to Art Deco. It is on the fancy side, where you get a set of personal business cards with your name and information on them. It seemed to have great potential and must have been amazing when it first opened up. Everything can be operated from a panel of buttons including the tv, radio, lights, and fireplace. But, after being open for some years, none of the buttons work, the bedding, curtains and carpet look worn. For about $500/night I would highly recommend staying elsewhere where if you do pay a high price, you get what you paid for.

15/08/06 | Link | Rating: 1.0
3. Mike M.
This is a great hotel and you can't beat the location! The hotel is right in downtown and walking distance to numerous restaurants and attractions. The staff is very professional and I never felt out of place. Our room was very nice, big, modern, and had a flat screen TV, tuner, CD player, iPod player and built in speakers. We upgraded to a studio and got one night free under a hotel special, so the sticker shock wasn't too bad. We were on the 9th floor and had a cool view of neighboring buildings. The best part of the hotel was the showers/tub spa. English faucets made you feel like you were standing under a waterfall. High thread count linens, down pillows and cotton towels await you as leave the bathroom, nice. The concierge was very helpful and got us last minute tickets to the Red Sox game against the Yankees for half what we saw other places. Don't forget to use the hotel's private 2009 Lexus complimentary car. Here are some negatives; the rate we booked was $500/night (get one night free) with a $40 daily credit towards breakfast at Moo Restaurant downstairs (best filet I've ever had) with one night free. When we looked on their website a month later we noticed they were offering the same deal at $340/night, so we called and they quickly made the adjustment. Another concierge recommended a private driver (upon our request) for our last day, but the driver ended up being a little slimy and not very trustworthy. Other than that, if you have the means, I highly recommend XV Beacon.

26/08/09 | Link | Rating: 5.0
4. susan H.
Oh so nice.  So they raided a Restoration Hardware catalog to furnish the place.  It could have been worse -- what if the decorator had been a fan of Bernie and Phyl's?  Lovely, large rooms (mine had a fireplace).  Attentive, professional staff.  Close to the Park Street T station, so very convenient for sightseeing.  Right across the street from the Boston Athenæum.

22/02/11 | Link | Rating: 5.0
5. Oliver S.
Best hotel experience I've ever had.  We had the parlor suite on the 5th floor which is roughly 1400sqft.  Two bedrooms, three baths, with a parlor/living/dining room in the middle.  The room was incredibly well decorated and tastefully modern yet 'historic' feeling.  The staff could not have been more attentive and helpful.  We had meeting after meeting in the parlor room and spent most of our weekend working out of the hotel room.  Meetings ran long on Sunday and I asked if we could have a late late check out of 6pm!! and without hestitation they said absolutely, not a problem.  The room service from Moo was rediculously fast.  Two chicken clubs came up in less than 10 minutes after we ordered them at just after midnight.  The next night two chocolate layer cakes were up in roughly the same time, at 2am.  The location was great as well!  We walked to starbucks, did some shopping, etc.. I could live in this hotel it was that enjoyable..

11/05/10 | Link | Rating: 5.0
6. Shanar R.
We live in Boston but decided to get away for just a night.  We had a wonderful time and the hotel lives up to the previous ratings listed here.  A really exceptional place to stay.  The staff is wonderful and literally everything has a special touch.  Rooms look exactly like the photos on the website.  Mooo was okay but did not live up to our expectations.  Not a creative menu but the steak is amazing.  Slightly boring atmosphere....everything is a boring shade of beige.  My recommendation would be to order up to your room and eat in your pj's!  Also, they will drop you off anywhere in the downtown area in their Lexus, just ask ahead.  Not a bad touch.  A highly recommended splurge.

09/07/10 | Link | Rating: 5.0
7. gaby g.
This is one of my favorite hotels on the planet.  The design is impeccable - a mixture of dark woods and modern lines, with exquisite bathrooms and fireplaces.  My dream house would look a whole lot like XV Beacon.  The Federalist restaurant is also incredible.  This place is completely and utterly worth the money - plus the house Mercedes is happy to chauffer you wherever you need to go! Cannot recommend more highly.

13/08/08 | Link | Rating: 5.0
8. Alex A.
Excellent luxury boutique hotel. Beautiful decor, interesting glass paneled elevators, great service. Location can't be beat for Beacon Hill. Restaurant was execellent. Took one star off because room was a bit dark do to narrow street--if you are going to pay for a room at XV Beacon they should figure out how to make the rooms a bit brighter.

07/12/09 | Link | Rating: 4.0
9. Maggie K.
This is the only hotel we stay at when we visit Boston. It is pricey but they make you feel like you are the only guest. The service is top notch. The rooms are urban and cozy...and dark so you can sleep in! There is a nice Lexus they drive you around in rather than taxis which is my husband's favorite part. We are here now for our anniversary and they had champagne and a card for us. We barely leave the room once we are here!

04/06/11 | Link | Rating: 5.0
10. Howard B.
Lovely hotel centrally located for enjoying the best that Boston has to offer.  Service was very good and attentive.  The room was quite nice with a fireplace and very comfortable, though closet and storage space was challenged.  Had to move an easy chair to get to drawer space.  Good mini-bar.  Only complaint is the breakfasts...the restaurant is really challenged on all fronts!  Save your money and digestion...go elsewhere to eat!

08/10/10 | Link | Rating: 3.0
11. Lisa Belle K.
This hotel remains in my memory as one of the most luxurious I've ever experienced. It's every appointment is at the highest level of class and luxury. The rooms are plush and exquisitely decorated, every thought to your comfort and pleasure has been examined and addressed.  

The in-room dining (as well as the restaurant) meet the hotels standards at the top level of ingredients, presentation and pleasure.

HIGHLY, HIGHLY RECOMMEND!

04/08/09 | Link | Rating: 5.0
12. Erik H.
Wow! I cant say enough about this place. The rooms are beautiful, the customer service was top notch, the car service was amazing and the adjacent restaurant Mooo was phenominal . I will be back year after year !

19/11/10 | Link | Rating: 5.0
13. John F.
5 star hotel.  Service is outstanding.

05/08/11 | Link | Rating: 5.0
14. Damon I.
I rest my head nightly about two blocks from the XV Beacon, yet I had no idea that it existed until a few weeks ago when I was shepherded there by a very special person for my birthday.

Where to begin. . . From the moment we entered the cool library-like lobby I felt like I'd left the nightmare of Boston service and style behind.  This hotel is ultra vogue without being showy or pretentious.  The staff was super friendly and ready to meet our every request, desire and demand.  Constant coffee cravings were fulfilled with alacrity, and in-room dinner was delightfully presented and equally delectable.  The wall operated fireplace was a nice touch as was the whirlpool tub with perfectly located "champagne" shelf.   In the morning, we had breakfast at the hotel restaurant, Moo.  I can't say much about the restaurant other than that the lobster eggs benedict were awesome!

The XV beacon is the ONLY hotel in Boston to appear in multiple international publications about the sweetest spots to spend a night in all of America.  Treat yourself to a night at the XV, and, for a moment, you'll forget that you're in the wicked sick nasty city of Bahston.

25/04/09 | Link | Rating: 5.0
15. Kim W.
I am madly in love with this hotel. I stayed one night, (coworker spent 2), and we also enjoyed the restaurant, Mooo.

Granted, it was on my company's dollar, so all cost aside..

It's very small. The lobby is small and intimate. The elevators have another place in time in mind. Everywhere there are bowls of fruit.

I had a very large corner studio that although it lacked in a view, I didn't need it.  Stepping into the room, immediately on my left was a room with the vanity, another room with the toilet and very nice tub, and also a closet that actually hold a RIDICULOUSLY STOCKED mini-bar with rather reasonable prices. Everything from a $400 dollar bottle of champagne, to sodas(at $4). I took a photo, I'll post it above.

The room had a sound system to rival my parent's. There was a stereo by the desk that pushed out sound through the ceiling, you can hook up anything with a headphone jack. The gas fireplace has a timer so you feel safe falling asleep to it. Both had remotes to easily control from bed.

The only odd thing was the lack of a headboard. Phone is dated compared to the excellent decor.

Gotta say, I'd rather live there than my own apartment. It's just intimate and so serene. I've never had a hotel experience like it.

Also, go to the top floor, and then walk up to the roof top deck. You'll find an awesome view. Although it was too chilly to enjoy when I went, I noticed a jacuzzi up there, and lots of seating if you're with a group.

There's also a small gym with several treadmills and some weightlifting equipment. And I think I saw a Bowflex.  (with several more bowls of fresh apples, seems to be a major design element. I took about 6 home with me! :P )

I do not recommend ordering room-service for breakfast. Not exactly a good cost-to-value ratio(although there was nothing wrong with it), and there's a Dunkin' Donuts right across the street and several better restaurants in the neighborhood.

10/12/10 | Link | Rating: 5.0
16. G D.
We loved it!  Excellent every which way.  We loved Moo. Can't wait to stay again.  We had a massage therapist come to the room - she was outstanding as well.  The Lexus that was available to the guests was an unexpected pleasure.

24/04/12 | Link | Rating: 5.0
17. John C.
hot damn this place is nice.

- check in was fast
- room had some snacks waiting for us
- fridge was stocked with some quality nips, bubbles and wine (though insanely overpriced, but then again if you can afford the 400+ a night pricetag what's 15 bucks for a nip)
- we wanted to change room so we could bring our dog, no problem done in 10 mins.  
- took a nice ride to our car with their lexus (damn is that thing nice, comfier than my bmw)
- they ask for a "voluntary" donation (which didn't feel very voluntary) to the mscpa for you to have your pets there, i like the cause, i didn't care for how it wasn't "voluntary"
-minus 1 star.

look, this place is going to cost you a vital organ to stay overnight.  but for a good occasion why the hell not. you only live once.  having a nice lexus to ship you around isn't too bad either.  the fireplace is just awesome.

go here if you want to have a nice night in a fancy shmancy place.

don't go here if you're scared to spend a few extra bucks.

21/01/12 | Link | Rating: 4.0
18. Crystal M.
My husband and I visited XV Beacon for our 20th Anniversary....and we both agreed that the staff was attentive, the space was inviting, the suite was beautiful and large. We were both very surprised when the staff went out of their way sprinkling white rose pedals from the door trailing into the suite. Wow....just amazing!

Everyone worked hard to make a visit worth it.

It made us and our celebration so special. I would say "give it a try...you can't go wrong". We loved it!!

29/03/11 | Link | Rating: 5.0
19. Bob S.
Nice Hotel but not wowed. Rooms were beautiful with high ceilings, fireplace and upscale decor. My turnoffs were that the room was too dark, little to no common space and a staff that didn't feel genuine. There is such a thing as overkill hospitality.

I've had better stays at other Boston Boutique Hotels such as Hotel Nine Zero which is  just around the corner from XV Beacon and The Colonnade Hotel in Copley Square.

14/12/10 | Link | Rating: 3.0
20. Dodo M.
Stayed here a while back. No other place has been able to compare to this hotel since. It's warm, cozy, clean, friendly. Their staff is outstanding and so very helpful. If you go, you must try their hotel steakhouse Mooo!!! SO tasty!!!
Get a room with bathtub and bring your partner. It's perfect for a romantic weekend.
It's definitely pricey but I think worth every penny for a special occasion.
I've traveled quite a bit in my life and I guarantee that this hotel will make you want to get snowed in and never leave. true story!

26/01/12 | Link | Rating: 5.0
21. Chris V.
What a great stay.  The service was excellent.  Very friendly and helpful.  We got the corner suite on the 10th floor so our room was huge and had some great views.  Jacuzzi tub, rainfall shower, scale in the bathroom (its in the details), fireplace in the room, iHome for your iPhone/Ipod, stereo that plays in speakers throughout the room and huge windows that open, just so many things (big and small) that make it well worth it.

I didn't get to use the Lexus car service but my wife did and she couldn't stop raving about it.  It seemed to be a very popular service as the driver seemed to be quite busy (make reservations ahead of time if you think you'll need it).  Two other items about the car service: they don't do pickup at the airport and for drop-off at the airport it costs $40.

29/01/12 | Link | Rating: 5.0
22. Ash A.
We were very disappointed with our stay at 15 Beacon- we had high hopes given it is such a well known luxury boutique hotel.  We stayed in the hotel for a wedding.  We called 3 separate times before checking in to stress that it was imperative we receive an adjoining room with another guest.  When we checked in we were told "sorry" the hotel was totally booked, so no adjoining room possible.  There was a total lack of understanding- they did not even offer to rearrange some bookings, make any calls, etc.  

The hotel rooms and services are not baby or toddler friendly- so if you have a young one, I would highly recommend staying somewhere else.  Charging a small fortune for a mini crib per night is ridiculous.  Very small rooms and sharp corners abound!  The decor is bland and the rooms are very dark.  There was simply nothing special about the hotel for such a steep price- a bottle of water is not even provided!

 Many people rave about the car service- we were able to take the car service once, and it was very nice- however, there were many other times when we tried to book the car to find it was already booked. Overall simply not worth the price in my opinion.  I have found that for a similar price the Four Seasons is far superior- especially in their care and attention to young ones (think complimentary full size crib, diaper pail, basket with lots of baby goodies, even goodnight cookies for tikes).

08/06/13 | Link | Rating: 1.0
23. paul v.
I rarely give 5 stars but i love this hotel. We stayed for 4 nights and found the hotel to be very comfortable and , thankfully, hassle free. The rooms are luxuriously understated. The hotel is pricy, but, in my opinion, well worth it!

The location is perfect and the staff was very friendly and very helpful.

I'll be back !

03/07/13 | Link | Rating: 5.0
24. C D.
Stayed here on a Saturday night. 8th floor room 801. We thoroughly enjoyed our stay. The bed was very comfortable and the electric fire place was a nice addition to an already great room. The only negative, if you want to call it that, was the view. Nothing to look at really just the inside of the courtyard. Great location. I would definitely recommend staying at this hotel.

17/02/14 | Link | Rating: 4.0
25. Michael B.
This place is truly fabulous. I stayed in a corner room on the 10th and it was wonderfully appointed and spotlessly clean. Everyone was very friendly. Can't go wrong here!

19/07/13 | Link | Rating: 5.0
26. Naila I.
The shower. oh my. Not all shower heads are created equal. Not even close. Details matter and this hotel understands as much. The bathroom was divine, from the bath products to the softness of the towels.  Placement of the mirrors perfect for women to see every angle. Surround sound system, television in the bath, properly placed to not intrude.
Staff helpful and prompt. This is the luxury you expect from a hotel of this caliber. Worth the pennies.

01/07/12 | Link | Rating: 4.0
27. Gina P.
We thought this place was beautiful!  We experienced great service and great accommodation to our needs.  We stayed for 8 nights and every night we were treated with grand acknowledgement.  
Love the car service, the concierge service was right on, and the bell staff, housekeeping and front desk were always at our service no matter what we needed.

We were visiting from California and appreciated their guidance on what to do and how to get there.
thanks Jonathan and Maddie as well as the rest of the staff. You made our anniversary special.

18/11/12 | Link | Rating: 5.0
28. Nadia B.
A lot of other reviewers commented on service but i thought it was just OKAY. We were checked in, given our keys but were not provided with all the information that others were provided.

The rooms were spacious, fresh & beautiful. We had a suite with a fireplace and it was a GREAT touch. We cracked the window open for a bit of air during the night but left the fireplace on and it was great  for a cool November night.  

I think the front desk could have been a bit more helpful. I know we could have used the concierge a little bit more to test out the "attentiveness" of the staff but I didn't find service to be up to par.

Also, as we left, we were told "you're all done, no extra charge."

We overheard other guests being asked how their stay was, hoped it was a pleasant one for them... etc. and a good conversation that followed. We were not provided the same.

A simple "how was your stay?" would suffice.

I also thought it was a little overpriced. There were other hotels (however not as  posh or boutique style) for 1/3 less if you found the right deal.

Being in our mid-20s, my friends and I agreed that maybe we could have been fine with a different hotel. However, IF I was here for a special occasion (anniversary), I'd do it.

I must agree that it was a great spot near many things within walking distance. But, to get our "money's worth" we kept using the complimentary car service which was the best part of our stay.

07/11/11 | Link | Rating: 3.0
29. Gourmet G.
Located in a 1903 Beaux Arts-style building in one of the city's most fashionable neighborhoods, XV Beacon is a luxurious landmark 62-room boutique hotel that combines exceptional personal service with the atmosphere of an elegant private home. The inviting public spaces, from the stunning black-and-white lobby to the nicely landscaped and furnished roof terrace with panoramic views of Boston, are evidence of the loving care taken to restore the property to its present splendor. All guestrooms, decorated in muted shades of beige and gray, feature a gas fireplace, 27" cable television with HBO, satellite radio, and a five-disc CD player with surround-sound - all of which can be controlled by a digital bedside panel - a full minibar, work desk with a dual line speaker phone with voicemail and high-speed Internet access, a cordless phone, DID phone, and fax lines, as well as a color printer/scanner/fax machine. Commissioned artwork lines the walls. Marble bathrooms include a 4" LCD TV, heated towel racks, robes and slippers, top of the line toiletries, and rainforest shower heads. 24-hour in-room dining service is available. A complimentary daily newspaper is delivered to the door. An in-town chauffeured Mercedes is provided for all guests, who also receive personalized business cards. There's a fitness room on-site. The hotel restaurant, the Federalist, has the atmosphere of a fashionable private club, with a menu emphasizing both New England favorites and classic international cuisine. Service is impeccable throughout. Each employee conveys the feeling that your comfort and needs are his or her sole responsibility. Luxury has its price - rates start at $295 and work upward to $995 for a two-room suite.

12/07/05 | Link | Rating: 5.0
30. Lauretta L.
XV is glamorously drenched in shades of black and white and is the perfect place to rejuvenate. The rooms are lovely and the service is both gracious and prompt. I do wish the Lexus service extended to Cambridge, but that's a minor preference.

21/03/13 | Link | Rating: 5.0
31. Caesar R.
I rarely come to Boston, but when I do, I always stay at XV Beacon!  And you should too.  

The hotel consistently makes the top 50 list in the world.  Stay here and you'll understand why.  From the instant you walk in your experience is transformed from ordinary traveler to highest end luxury guest.  The concierge staff is awesome and the doormen are ultra professional and always on top of their game.  

The rooms are so comfortable.  Every attention to detail is thought of for your comfort.  The heated towel rack to the rain shower in the bathroom.  The old products were Fresh, but they have recently switched over to private label exclusive for XV B.  Bring back the Fresh!  Each room has a fireplace which operates with a flick of a switch.  The lighting is soft and not harsh on your eyes.  The mini-bar has high-end half bottles of wine and liquor if you want to imbibe.  And the bed is so comfortable, you'll be dreaming while your dreaming.  

The over all experience is worth it.  The luxury Lexus house cars are ready to drop you off anywhere in the city.  Just prearrange with the concierge.

20/11/12 | Link | Rating: 5.0
32. Russell B.
THE GOOD:
The service was terrific from the pre-stay emails through our send off. The staff at the door, the front desk staff and management and especially the concierges, the best.
The room was quite pretty - classic with a twist. The fireplace with dramatic stainless steel surround was a real treat for weather just cool enough to use it.
THE BAD:
The stains on the carpet in the room were quite off-putting as were the very dead plants in the window boxes. It would have been an easy fix to remove the plants.
The food both via room service and in the restaurant was just not good enough. Plain cold oatmeal at breakfast. Tasteless beef dishes (it's a steak house) at lunch in the restaurant and a room service dinner.
CONCLUSION:
It's the kind of place that one would like to return to again and again, if only...
In this price range there's a lot of choice in Boston, so I'll probably keep looking for my favorite.

13/11/13 | Link | Rating: 3.0
33. Debra L.
What a difference a year makes! We had such a great time last Feb spending the night here, we decided to make it an annual event. It's sort of a Valentine's thing for us but on a weekend, not the actual day. Well, this was our second and final year at XV Beacon.

I suppose I should have known things weren't the same at XV Beacon when I saw them on Rue La La. We were planning to go again this year anyway, and this place isn't cheap, so I was happy to see the Rue offer for a discounted Corner Suite (which is the same kind of room we had last year). The discounted rate still cost $300 for the night.

Well, I don't know if they snubbed us because of the Rue La La offer or if service has just gotten worse over the year but for a place this expensive, known as a premier "Boutique" hotel, there were too many errors.

1. We arrived at 4 and were told our room was not ready yet. Check-in time was 3 but the room was still not ready at 4? They then told us it would be about 15 minutes and offered to give us a drink in the lobby while we waited. But, we didn't want to sit in the tiny dark lobby so we decided to venture to the shops outside and asked them to call when the room was ready. They didn't call us until 5pm so we would have been sitting in their lobby for an hour!            

2. The Rue La La La promotion came with "a complimentary bottle of wine, valued at $50". When we finally got into our room, the wine was not there so I had to call to ask about it. They then sent up a bottle of Genesis Merlot, which retails for about $12 - so even with a mark-up there's no way that it's valued at $50.

3. When we came and went, no one held the front door for us or even greeted us. Last year, there was always someone at the door and they always greeted us by name.  Not that that is necessary, but it's a nice touch that we missed this year.

4. We were told the complimentary hotel car would take us to our dinner destination. But, we were later told that the car was already booked and there was nothing they could do for us. We weren't going far anyway but after the late check-in fiasco, I thought they might offer to cover the $10 taxi ride. But, no.

5. At check-in, we were specifically told they would deliver complimentary newspapers in the morning and we were offered to select up to 5 different papers. We opted for two: the New York Times and The Boston Globe. All we received was the New York Times. Again, not catastrophic, but why tell us we'd receive both and then not deliver them?    

6. When we were ready to leave the next day, we called 15 minutes ahead for our car, as we were instructed to do. Well, when we arrived downstairs about 15 minutes later the valet told us that he was sorry but they had 2 cars marked with our room number and the wrong car was brought up. I know mistakes happen but as my husband said to me, "This isn't the Sheraton. How does that happen in a hotel this small, known for it's service."

7. After waiting for our car for an additional 15 minutes, it finally arrived. At the same time, a bellman came up and took our bag and put it in our car. We only had one bag and didn't really need the help, but it was nice of him and he was friendly and helpful. Probably the nicest person we encountered at the hotel the entire time we were there. So, my husband tipped him a little more than he tipped the valet. And, here's the kicker! Right there, in front of us on the sidewalk before we drove away, they had a conversation about their tips and then traded with each other (most likely because the valet thought he did more and thus deserved more!) It was extremely rude behavior. My husband chose to tip according to what he felt they deserved and they should never have done that in front of a guest.

Basically, it's still a beautiful hotel but it was extremely disappointing that we weren't treated better, especially after our expectations were set so high by our visit last year. Next year, we're going to try somewhere else.

19/02/12 | Link | Rating: 3.0
34. Eric W.
While I generally try The Four Seasons first, never disappointed to stay here as a really great boutique hotel; a strong #2. No real gym is the only draw back although you can pay a fee to use the Club next door. Rooms are spacious and well appointed but could use a bit more light. Bathrooms a tad on the small side with a half glass door that I never love. Those are minor issues as I really like the feel of the place and the service. Being next door to a terrific restaurant (Moo) is also a plus.

17/05/14 | Link | Rating: 4.0
35. Maria F.
Meh. I wasn't at all impressed and for roughly $600/night- I expect to be at least mildly impressed. The lobby was tight and seemingly under staffed though they did their best to ensure our place in line was honored as several people attempted to jump to the front of the queue. Our assigned room didn't have a functioning fireplace or bathroom door (it was literally missing a piece that prevented it from staying closed at all). When I called the front desk they were concerned however there weren't any more rooms in our "room category". He chuckled when I finally suggested they were free to upgrade our room. Frankly, something they should've done without my suggesting.

Once in our new room most of the amenities were available and in functioning order. Though we ended up having to call the front desk to adjust the thermostat and fix the fireplace, which stopped working the following morning.

On a positive note, the shower was lovely and I loved the bathroom tv. The bed was comfortable and the staff was very sweet and tried their best to accommodate us and make our stay a good one. The location is excellent for proximity to both sightseeing and highway/airport.

I really wanted to love XV Beacon, I imagine I'd look elsewhere for my next visit to Boston. :( Not sure the readers of Conde Nast can be trusted. They ranked this hotel number 1 in Boston. Crazy!

21/10/13 | Link | Rating: 2.0
36. Raoul T.
XV Beacon is where my wife decided we should spend our last night in Boston after our wedding in Plymouth.  When we arrived in our room, we noticed we didn't get the champagne and chocolate covered strawberries we pre-ordered. My wife called front desk and they stated that their was miscommunication on their end and they corrected the issue in a little under an hour.  Once we were able to relax in our room, Discover texted her that an additional $300 was put on our card along with the room rate ($900+).

    So she went down to the front desk to ask why? They stated it was for "incidentals".  She stated customers should be let known about the additional $300 put on our credit card for "incidentals" before hand.  When she came back up to the room she stated the guy spoke down to her stating that "a lot of the major hotels in New York (where we live) don't even tell customers about the extra charge". I wanted to throw it in his face that 2 of my biggest clients (I work in marketing/printing) are W Hotel and Le Parker Meridien in NYC and have stayed at both, but why add fuel to the fire when all I wanted to do was relax. He was wrong, I know it, but whatever.  She's originally from Mass, but I'm not, but she felt that she was spoken down to because of her heavy Mass accent. I calmed her down and told her we should move past this because maybe she just misinterpreted his tone. Basically I just wanted to move past it because I didn't want her to be upset.

    After the long drive stuck in traffic we were eager to take showers before we meet up with her friends in Downtown.  This was the straw that broke the camels back, the shower door in the room leaked and when she stepped out, she slipped but caught herself before crashing backwards on the edge of the tub.  None the less she tweaked her ankle and she wasn't able to wear her high heels out which upset her since she bought them for that night. So after the whole miscommunication and the shower incident, I had to speak to the manager because I was pissed because she was excited about this place for months. I on the other hand was pissed because I'm paying $600+ plus a night for this room and of course her tweaking her ankle .

    So I contacted the manager because they had to make amends or we were out of there.  Basically the manager asked if she needed medical assistance which was the correct response first, thenhe upgraded us to a suite on their top floor. We had to head out to meet up with people so they moved our bags when we left and had everything set up (we also ordered the rose peddle turndown which they did in the new suite).  That suite was amazingly large and very nice but when you start the check in on the wrong foot, it left a bad taste which was hard to overlook.

    All in all, if you don't go for the bigger suite on the top floor, it's not really worth it. I wanted to go to the W Hotel Boston since that is what I'm familiar with, but what the wife wants, the wife gets.  So all in all I give the place 3 stars.  The only reason I'm giving it 3 and not 2, is the manager in charge that day (who wasn't the condescending front desk clerk) made it right quickly. Plus he comped us one of the amenities we originally pre-orderd. But all in all, this place seemed too snooty for their own good. Maybe next time we'll check in wearing a suit and dress instead of flip flops and Adidas with baggy shorts.

25/07/14 | Link | Rating: 3.0
37. Ashley M.
Just returned from a fantastic 3 night stay. The service was impeccable. Note to hotel guests: this is a very old building and the lobby/guest rooms reflect that in size ONLY. It is a BOUTIQUE hotel. If you aren't looking for that, I am sure there are many other places you can go. I for one would pick XV over a hotel with a larger room. All of the employees were amazing and basically bend over backward to make your stay as comfortable and convenient as possible.

Other fun things: rain shower, toasty fireplace, unique furnishings in each room, and a chocolate covered strawberry waiting for us on our arrival.

Also - go to Mooo downstairs and eat the Kobe dumplings. I did, at least 4 times.

17/02/14 | Link | Rating: 5.0
38. Victoria R.
My boyfriend and I just returnedv from our stay at XV beacon. The concierge and front desk staff is extremely friendly and accommodating from the moment we arrived. Our room was gorgeous, the in room fireplace was nice to have especially in this cold weather. The rain shower and towel warmer were also great features of the room.The Lexus car service was a great amenity and we were able to use it no problem. There was free wifi which was nice.  Overall our stay was fantastic and I can't wait to return!

01/02/15 | Link | Rating: 5.0
39. Sky W.
I'm staying as a business traveller for a meeting. On floor 3. The back of this hotel faces a big alleyway with the loading dock for a restaurant. It's a big echoing canyon with the other old buildings surrounding. Noise from restaurant cleanup started at 3am, then deliveries at 4 then garbage pickup at 5. Called front desk and they said there is nothing they can do since the restaurant is not theirs. If you are going to pay the $400+ a night rates for this place be sure you don't accept a room on the back side of the hotel.

14/05/15 | Link | Rating: 2.0
40. Natalie W.
This hotel is beautiful and the staff are so friendly. The location is excellent: just a two minute walk by the park to get to the T and the street is quiet and calm and has great food/brunch places right next door. The only downside is that it is of course expensive!

26/04/15 | Link | Rating: 5.0