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Amerisuites Minneapolis Mall of America in Minneapolis, MN

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Company Info:

Rating: 1.00

Address: 7800 International Dr, Minneapolis, MN, 55425

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    Comments (1):

    1. lady gagay f.
    This hotel/suite doesn't deserved any star at all. If I can give them a negative star I will definitely give it to them. I was on a business trip and stayed at this hotel for a night. I booked for a non-smoking room and as soon as I went to their elevator on my way to my room, the smell of a cigarette was all over the hallway and the elevators. I kept on coughing till I get to my room. I went back to the receptionist and complained that the room that they gave me was a smoking room. She said all of their non smoking rooms were not available at that time, so I asked her if they can send somebody to my room to at least change the sheets or spray something to release all the smell. But she said there's no one available to do that. I decided to get all my stuff and just check out another hotel late that night until another staff approached me and she told me that there's  more non-smoking room available. I will never go back to this place.

    18/04/08 | Link | Rating: 1.0