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Hyatt Regency Minneapolis in Minneapolis, MN

Hyatt Regency Minneapolis in Minneapolis, MN


Experience the newly renovated Hyatt Regency Minneapolis, perfectly situated on Nicollet Mall in downtown Minneapolis.  Following the recently completed $50 million transformation, guests will enjoy a striking new lobby, luxurious new guestrooms and suites and a brand new restaurant and market place. The hotel's premiere downtown location provides convenient access to an incredible array of Twin Cities attractions, from shopping to sports to theater.


Established in 1981.


Company Info:

Rating: 3.22

Address: 1300 Nicollet Mall, Minneapolis, MN, 55403

    Hotels in Minneapolis, MN



    Comments (110):

    1. Nicole R.
    I am actually surprised that the gym at this property was a plus to some posters. I found it disgusting. Not the gym itself, but the fact that I had to shell out $11 to use it. Had I known that in advance, I would have forgone the gym that day, but there I was, in my sweats, showing my keycard and signing in only to learn I was going to pay...$11. which is nearly half my monthly fee at my gym at home! I have stayed at other Hyatts (that I am unimpressed with) and the gym was always complimentary. Internet in the rooms was not free, that was another $15 or so. The layout was weird, the bed wasn't that comfortable and view was a sparkling view of a rooftop. The room service is ridiculously overpriced and absolutely awful. unedible. I never considered Hyatt a bad hotel until just recently, but I will take a Courtyard Marriot or Hilton Garden Inn over this over priced chain anyday. They at least have free wifi, free gym and the beds are comfortable. Yuck. What a waste of money.

    17/03/10 | Link | Rating: 1.0
    2. Scott L.
    Hyatt's are often weird.. they're very modern and plopped down in cities around the world with absolutely no relation to their surroundings. A bit out of place and a bit dated. The girl's got some kick but definitely is showing her age and awkwardness in all aspects. Pricey for what you get...

    25/08/08 | Link | Rating: 3.0
    3. Wendy B.
    I really would give 3 1/2 stars.  The staff is excellent.  Service impeccable...don't miss a beat.  The walls are very thin, I could hear the guy next to me talk on his cell phone...I could even hear his cell phone ring.  I could hear the muffled voice of the elevator recording everytime the elevator came to my floor.  

    The beds are VERY comfortable and plush with lots of plump soft pillows.  Great views.  Easy access to taxis and buses.  The complimentary shampoos aren't very good...they should be a better quality.

    19/09/07 | Link | Rating: 3.0
    4. Aaron I.
    This Hyatt needs a renovation.  The rooms are spacious, service was very good.

    27/04/09 | Link | Rating: 3.0
    5. Holly B.
    $100 goes a long way in Minneapolis!  A totally fine room and full breakfast for two were mine for a cool $100/night.  El-cheapo compared to other cities.  

    This place is huge and the lobby is full of school orchestra groups and other kids on field-trips, loud and annoying, but fine.  The sports bar/restaurant is standard, nothing noteworthy.  The free breakfast (buffet or order of your choice from decently sized menu) was good and that side of the lobby is bright and nice.

    The hotel is right next to Loring Park, which is a great downtown walking place.. lots of good restaurants, Orchestra Hall, etc nearby.  And in the winter, never fear, it's on the skyway system!

    19/02/08 | Link | Rating: 3.0
    6. Veronica S.
    This was a nice hotel but having rooms look onto the indoor pool is just creepy.  It also made the room smell like chlorine.  All in all the service was nice.

    26/02/11 | Link | Rating: 3.0
    7. Victoria S.
    Nothing special ...

    I was here because of a conference in the same building - and what can I say... Certainly nothing special about the place.  The lobby's interior has clearly not be remodeled since the 70s - and the common areas on each floor (elevator lobby and carpet area leading to rooms) look pretty beaten.

    The rooms themselves might have had some interior updates - but the layout of the room itself still said "70s" to me.

    Pet peeve: No free in-room internet (like they have at Hampton Inns for goodness sake).

    Wouldn't stay there again - I'd hit the Hilton or Marriot just up the street.

    17/05/08 | Link | Rating: 2.0
    8. Stefanie C.
    This is NOT a four star hotel, which came up as one when I booked through hotwire. The sheets were stained, room was drab and the pool was anything but desireable. Not to mention dirty. In the room, hallways, sheets everything.

    I would not recommend this hotel.

    13/07/10 | Link | Rating: 1.0
    9. Jeff S.
    This hotel is about 5 years behind on a much needed renovation.  The staff is great though!

    15/04/11 | Link | Rating: 2.0
    10. Sam V.
    This is the second time I've stayed here in 12 months and not much has changed. The rooms are comfortable, and the complimentary shampoos, etc are better than most places (as you'd expect) and they even have toothpaste, which I think is a great idea with the TSA making me pack all my gels in plastic baggies.

    But I hate it when I am charged for every little thing. Their "complimentary gym" is a couple of old recumbent bikes and an elliptical trainer. That's it. Otherwise, you are encouraged to buy a day pass to the attached fitness center (which is pretty darn good, btw). Want valet? That'll be 25 bucks per day. Internet access? 12 bucks, sir. I bought a piece of (decent) banana bread and water in the cafe and paid almost 7 bucks. And don't forget to tip everyone and everything in your path.

    I dunno. I just don't think it's worth staying here unless you don't need a car and all your activities are within a few blocks or a cheap cab ride. Otherwise, it's a Hyatt and it's been fairly recently updated, so it's otherwise comfortable and solid choice if you don't mind being nickeled and dimed to death.

    15/11/08 | Link | Rating: 3.0
    11. Ellen M.
    Paperthin walls. :( We could hear both sides of a phone conversation happening in the room next door, 5 am alarm, etc. The proximity to Nicollet for a "dinner in the city" wine evening is nice, but otherwise... not as great.

    06/04/11 | Link | Rating: 2.0
    12. Beverly W.
    A week ago we stayed in downtown Minneapolis.  The room was average,rates were reasonable.  We did not want to spend a great deal of money, so this worked out.  Was surprised that the hotel was kinda outdated.  Very convenient to Target Field and to restaurants/shopping.
    Friendly staff.

    12/09/11 | Link | Rating: 3.0
    13. Ahmed S.
    Stayed here when went for training in Minneapolis with my old firm. We were used to resorts in Orlando so this was quite the shock. Located in the heart of downtown Minneapolis, which is not saying much, the view hurt the eyes. Bland, old, and a little smelly.

    The rooms were post 1970, not in a decor but in a this is really ugly kind of way. The bathroom arrangement is really weird, shower is tiny. Beds were okay, not too comfy. No decor in the room, and it was pricey, corporate rate for almost 400 of us was still $200 a night or so in the middle of the summer.

    Only thing that made this place bearable was the gym. The gym was by far the best I have seen in any hotel. A full size gym, with tons of machines, all possible weights and benches, stretching room, boxing equipment, indoor pool, the works. It was $15 a day but it was a firm reimbursable expense, so cost was not really a factor.

    Would only stay here again if for some reason had to go to Minneapolis for work again purely because of the gym. As a note, Manny's steakhouse is also in this establishment, see my separate review.

    Without the gym, this place deserves only 2 stars at most.

    29/03/09 | Link | Rating: 3.0
    14. Evan G.
    I'm a Hyatt loyalist, but I have a love-hate relationship with this particular Hyatt property.

    LOVE:  The Regency Athletic Club - even though I have to pay $11/day as a hotel guest, I still love it.  It's the best hotel gym around, the equipment is all brand spanking new, and I always have a good workout.

    HATE:  That even though I'm a Hyatt Gold Passport Platinum member, I never, ever get a room with a view of downtown, no matter how far ahead I book.

    LOVE:  The airport check-in kiosk in the front lobby that is always working.

    HATE:  The mostly-ambivalent front-desk staff.  I almost exclusively use the check-in, check-out kiosks because I've only once truly felt welcomed.

    LOVE:  Ability to customize room service options.

    HATE:  Those stupid smoothies they try to push on you when you order breakfast room service.  

    LOVE:  Location on, but away from the noise and bustle of, Nicollet Mall.

    I'll be honest, the reason I stay here is the gym.  Otherwise, there's nothing else keeping me here.

    16/08/08 | Link | Rating: 3.0
    15. Mercy B.
    Came here to attend an educational conference, but didn't stay here because of the price.

    The conference area was a good venue. It was nice that breakfast and lunch were included in my enrollment fees. Breakfast consisted of eggs, fresh fruit, muffins and assorted breads. It was nice to also have Starbuck's coffee and all the fixings. Saturday's lunch was ok - fresh green salad, London Broil and slices of cheese cake for dessert. YUM! Sunday's lunch, however, was not as appealing. It was their mid-Western version of Chinese food - ugh. The hot and sour soup was neither hot nor sour - and there were slices of fried wonton floating in it. There was some weird cellophane noodle concoction with green beans and carrots.  Their shu mai was dry and tasteless. My advice - keep with the American  fare.

    The employees and staff were nice and accommodating. I've been to other conferences where I would freeze my pattootie off because of the air conditioning. I noticed that any complaints about the environment were promptly attended to. It was also nice to have an ample supply of water and glasses at each classroom site.

    Don't know if I would ever stay here, but it's an ok place as a conference site.

    27/08/08 | Link | Rating: 3.0
    16. Fred C.
    Recently stayed here for a convention. Pleasant stay though not without some shortcomings. Would recommend it if you are at a convention in the hotel. Otherwise, as always, if you want something a bit nicer...Hilton.
    Accommodations: the rooms we're not out of date in my mind, however the facilities themselves felt a bit in need of an updating. My room was well stocked, clean, and the bathroom was very spacious and comfortable. Their online room images are accurate. The conference facilities were sizable and very appropriate for the event I was at. Food and beverage service during the convention was a bit spotty. Generally, the atmosphere was fine - not nearly as inviting as I have experienced elsewhere, which might be attributed to the need for updating.
    Customer Service: staff were pleasant and very helpful. Delivered excellent service.
    Food/Beverage: the lobby restaurant was a sports bar complete with tvs on every table. I was not so comfy here. Stopped here for a beer. Staff were great and attentive but overall didn't care for the atmosphere. Their seafood restaurant was far better, which I reviewed separately.

    02/11/11 | Link | Rating: 3.0
    17. Anthony G.
    Just had a great dinner at the Prairie Kitchen Bar.  Food was great as usual.  Jenny was working nonstop at the bar serving an energetic, very, very  thirsty crowd.  This didn't keep me from having a great, full dinner experience.  Just another example of the refined, but personal and genuine, experience the people at the Hyatt Regency Minneapolis deliver to their guests.  Thanks!

    27/02/13 | Link | Rating: 5.0
    18. Adam H.
    For an advertised 4-star hotel, this place was a major disappointment. Shabby and rundown hallways and bathrooms that need major updating. Also, I always find it a little upsetting when I can get get free wifi in a 2/3-star holiday inn, but have to pay $15 a night  at a place like this.

    16/08/11 | Link | Rating: 2.0
    19. Aaron F.
    I landed way early and decided to come to the hotel to drop my gear off. Though I couldn't check in at 10 AM, they told me to come back at noon and they'd get me a room in advance of their normal 2 PM check in time. When I asked if there was free wifi in the lounge, they guided me to the business center where I plugged my laptop in and got free internet for a couple hours where I did some work and made some calls.

    Good start...

    Then when I came back around 1 PM, the room was ready and the bell boy took my three suitcases up for me. The front desk guy, Noah, was really nice too. Arriving at the room, it was an odd configuration. There was a 3/4 wall separating the bedroom and bathroom, which wasn't too big of a deal. But then you saw the bathroom, which was really small. The door swung in just enough to let you enter but you couldn't stand in front of the toilet and close the door - you were in the way. Also the door would catch the bathmat - not good planning.

    There was a decent coffee maker in there, but that hardly makes up for the awkward bed layout. Also the TV was an old school CRT. Time to upgrade to plasmas or flat screens, Hyatt. :-P

    When I checked it, it was an easy process and the tiny cafe was simple enough (though overpriced like all other hotels). $2.29 for a small coffee...well, I guess it wasn't that bad.

    All in all, a good experience. Convenient, and they even provided my wake up call (twice since I slept in...heh). I wouldn't mind coming back here!

    13/10/09 | Link | Rating: 4.0
    20. A M.
    Gross!  My room had soap in the tray, and a tube of tooth paste presumably from the last guest.  I looked in the shower and there was a soap in there as well as a used bottle of shampoo.  The shower was mildewy and had broken tiles.  I am a frequent business traveler (once per week) and this was by far the top three worst hotels I have stayed in.

    23/09/11 | Link | Rating: 1.0
    21. Heather S.
    Great stay here recently, although I will echo the other reviewers here with the old tv's and dated rooms.

    Service is great, I love the auto check-in for the airport that they have at the counter, how awesome - 4th star for convenience.

    The restaurants in the hotel are ok, but not great.  The breakfast shop you can buy fruits, drinks, breakfast and maybe even some sammies for lunch is pretty cool. The owner (i think) of the stand was super helpful to 2 girls from Dallas, and we really appreciated the suggestions.  I love this location and would actually even return not for business because of the close walking distance to the bars and cool restos on Nicollet Mall.

    18/05/10 | Link | Rating: 4.0
    22. Danny K.
    A very nice Hotel but this wasn't my first pick to stay in downtown Minneapolis.  After landing in MSP late Wednesday night I took a cab out to downtown Minneapolis expecting to stay at the Wynn.  Arrived around 11'oclock and they tell me that they had to give my room away due to electric failure so they had to relocated me to the Hyatt Regency (about 9 blocks away).  They comped my room and paid for my cab so overall it wasn't too bad and fortunately the Hyatt Regency gave me a large and spacious room with a great view along with free internet for my troubles.  Overall, what could have ended as a an extremely bad night ended up being OK thanks to the great service from both hotels front desk employees.

    21/11/11 | Link | Rating: 4.0
    23. Tristan C.
    First thing first, I usually stay in a Las Vegas Hotel. So...... compare to the convenience, the decor and the grandeur of the place. This Hyatt hotel is far off from Las Vegas Hotel. However, there are lots to be rave about this hotel too.

    Lets start with the things I hate first. Apparently valet parking cost $28 a night while self parking also cost you $17 a night. Now, considering in Las Vegas you pay 0 for self parking and about $3 to $5 for valet parking. This is a little bit extreme, but hey we are at minneapolis and you have to roll with the punches.

    Ok, I love the fact that they have that self check in computer that you can basically figure out and gets you to your way in less than 3 minutes. Swipe your card get your hotel key and off you go. The bed are plush and the room is very accomodating and clean. Old tvs room are funny but I learn to appreciate classic things so I wont nag bout that. Its very close to all of the places that I had in mind and its very convenient to walk around even at night and enjoy the moment and the life of the cities.

    I can say that I love Minneapolis and Hyatt Regency is part of making that happen. So, if you considered staying in Minneapolis for a night, dont deter yourself from the three stars it gets, try it for yourself and be a your own judge.

    13/07/10 | Link | Rating: 4.0
    24. T C.
    My favorite hotel in downtown Minneapolis - I've been coming down here since 2005 and will always book a room at the Hyatt.  Yeah, it's a couple blocks from the "city center" but really, Minneapolis isn't that big - and it's totally walkable (particularly with the skyways).  Great service, beautiful views.  New-enough rooms.  My only gripe is that the gym membership is separate.

    08/08/10 | Link | Rating: 4.0
    25. Geoffrey R.
    I've stayed here twice recently - getting killer $50 to $60 a night rates on Priceline. It's a pretty standard business class today. Comfortable rooms, decent service. The location is pretty good (right on Nicollet Mall). The best feature is that many rooms - I've only stayed in standard kings - offer pretty sweet views of downtown Minneapolis. Overall, a good value.

    My only quibble - it's annoying staying in downtown Minneapolis hotels during any sports game weekends. I really dislike the culture of groups of people drinking out of open cups and containers and shouting louding down the hallways. Last time, I heard a whole group of people mooing. While this may be appropriate behavior on a farm, I think it is distasteful during a weeknight in a business class hotel.

    27/01/10 | Link | Rating: 3.0
    26. Mora L.
    Room we were in was nice. Beds very comfy. Fairly quiet. REALLY need to do something about the doors slamming! Some kind of a device to slow them. Would be wonderful to have microwave and/or small fridge. The reason for 2 is the costs of everything. Spikes service terrible (food small portions WAY overpriced). Which surprised me as there were so many people milling about. Finally after 15 mins of waiting for a beer, I had to go get her, and paid. Left. Went to martini's in the millennium hotel, just down the skyway and great service, cheaper food by half! $7.50 for a burger opposed to $13! Room cleaners super nice, like location, not unhappy, but not impressed.

    22/04/12 | Link | Rating: 2.0
    27. George G.
    I'm currently staring out my room's window at what appear to be project-like apartment complexes. I'm sitting on a newish, pretty comfortable bed (though the sheets have some stains), but the headboards and nightstand next to me have a layer of dust so thick I could do an Endust commercial. The fake wall behind the bed doesn't reach the ceiling, providing excellent sounds of the cramped, dimly lit bathroom and very short and small toilet. The internet is $13/day (wireless) and the room was an unbelievable $150 but we had to find some place last minute.

    This hotel is overpriced, dated, old, in disrepair (like the bubbling and stained carpets in the halls, rattling hollow room doors, and outlet falling out of the wall). Being here makes you feel like you're staying at a hotel only because they have big conference facilities for the conference you're in town attending mandated by your boss--only, you're not at a conference, so why are you staying here?

    Hyatt should be embarrassed to have their name on this hotel, and guests should beware--the hotel doesn't live up to the Hyatt brand expectation. The front desk said they're planning renovations in a year, but due to the cleanliness and state of the hotel, they'll be lucky to get enough guests to stay afloat until then with so many other options downtown.

    20/05/10 | Link | Rating: 1.0
    28. Travis P.
    Nicely remodeled, great and friendly staff. Lobby area is a real joy to spend time in.

    12/06/12 | Link | Rating: 4.0
    29. Sean S.
    Very bad experience.  First, the room is overpriced and the parking deck is $18 a day and way far from the hotel. The room itself was small and unimpressive. The second day, as we turned back the sheets, we found dirt or sand all over the fitted sheet. They came and changed it for us, but no apology or anything else. Would not recommend staying here. Go to a cheaper holiday inn or the Hilton down the street.  I will say that they did comp us a "breakfast" the next day when we complained, but nothing else.  Also, the nanny service they recommended was pitiful.

    30/11/10 | Link | Rating: 2.0
    30. Zehr S.
    i've been a very loyal Hyatt fan

    this hotel is a hit and miss

    location wise, it is further south of downtown.......not that bad, though
    i like the church close by and that tree lined street besides it

    it's still under renovation, which means, you are an experimental "sucker" to suck in all the chemicals the renovation materials sent out; the newly renovated room smells

    am i gonna get sick? poisoned?

    Kirk at the lounge is a very nice gentleman from NYC though

    A Hyatt overseas is a "lightyear" better than one here in the States

    16/05/12 | Link | Rating: 3.0
    31. Felicia C.
    The first thing I did when I found out I was going to Minneapolis for work training was yelp my hotel.

    Let me tell you, the average 2.5 star rating for the Hyatt totally scared the shit out of me. Now that I'm here...well...it's not as bad as I thought, but it's still not great.

    I must admit, I lucked out. I got a room on the 21st floor, with a beautiful view of downtown Minneapolis, and waking up to that is way nicer than living on the 7th floor facing a parking lot (as my fellow coworker got stuck with). The beds are really comfortable here too, which is a definite must after you've spend 8 hours in training, listening to people talk about audit procedures.

    Alas, there are definitely downfalls of this hotel though. First off, the bathroom is ridiculously tiny. Tinier than my dorm room bathroom in college. Not only that, but the layout of the room is really strange - there's a wall separating the beds from the sink (which is not in the same room as the toilet and shower) and when the closet door is open, it completely blocks the walk-area to the bathroom.

    Wireless here sucks too. I tried to get it in my room and it's of poor strength. There are no internet plugs in the room itself too (which I'm docking a whole star for - that's why I'm stuck in this stupid conference room downstairs!)

    Other than that...I dunno. Whatever else I write is going to be biased - I just want to go back to Los Angeles already...


    09/06/08 | Link | Rating: 3.0
    32. Amy C.
    I booked this place from priceline and was then a little nervous afterwards reading all the reviews, but needless to say my stay was pleasant, clean, and enjoyable.

    The hotel staff, both vallet, bell hop, and front desk were all very friendly. The hotel was sold out for king sized beds for the room size I had bought on priceline, but for an upgrade of $25 we got a bigger room, a nice high view of the city, free water, free wi-fi, and free breakfast.  I showered the next morning at around 11:30am and there WAS hot water, so hot that I didn't even turn it up all the way. I liked that there was a little tube of toothpaste along with the usual shampoo etc. The bed was comfy I did like all the pillows and thought they were soft, though my boyfriend's preference was different and he thought they were a bit too lumpy/big. The hotel itself is a little older and outdated but wasn't gross and falling apart. The tv also in the room was a nice sized flat screen.
    I would come back here and stay again.

    16/05/11 | Link | Rating: 4.0
    33. Steve L.
    Ho, hum. Hum drum: Hyatt Regency Minneapolis.

    Having stayed here several times to meet clients I am at least pleased to report that the facilities, staff and service (for me) has been consistent. Yes, the property is a MSP stalwart, dating from the late 70/s, early 80s.....but the location relative to downtown shopping and businesses, relative convenience to the freeways and the airport are satisfying. In Minneapolis (downtown) you can pretty much walk anywhere, any time of the year.

    If you are a business traveler, convention goer or a family - there is nothing to keep you from selecting this hotel property. Prices are reasonable, no matter how you book, the staff is most courteous, the rooms are 'dated' but clean and efficient.

    I like the fact, also, that there is an in-house gym, pool, massage, courts, large locker room, steam and sauna. Yes, it is an additional fee but, in my opinion, well worth the cost for after-work comfort.

    The Lobby bar area is, again, most convenient, inviting and not pricey.

    10/08/10 | Link | Rating: 3.0
    34. Lindsey S.
    I was on my first business trip and my company put me up here.  It was great, our office is attached to this building, so there was no need to go outside or take public transit.

    My stay started out well, I was able to get the King Sized bed I had requested and the bell hop was able to store my suitcase as I was to early for check in.

    Once I was able to check into my room, I was very impressed.  The suit was large, the bed was amazing and they had great toiletries (I still have some - I kept putting them in my bag and the maid kept refilling them).

    I generally have a glass of water before bed.....so I got ready and took a sip....the over whelming taste of chlorine was sick.  When I called down to see if there was a place to buy water near buy, the hotel staff said "oh is there not a bottle in your room?"  To which I replied "I'm not spending $3 on water!"  I had to go to the ice machine and use 90% ice and 10% water to have any form of liquid.  

    The morning came and I was less them impressed with the shower/tub.  I'm not a big person, and it was a tight fit.....and it took forever to draw a bath that night as well.

    The stay just kept getting worse......I was only there for 3 days, but they managed to lock me out of my room, call me a liar and lie to my face about my accommodations.  I have never been so livid in my life.  There seemed to have been a problem with the card my company gave them, and instead of calling me on my cell, they called me on the room number, and hung up with no message....and before I could even pick up the message they had locked me out!

    I have never been so unimpressed with a hotel in my life!  For them to carry the Hyatt name, I was expecting MUCH MUCH more out of them.

    I would never go back, even if my company was paying for it.

    30/12/10 | Link | Rating: 2.0
    35. Jenn D.
    I didn't stay here, but I did attend a conference here and attended a late night pizza party in one of the rooms. The rooms are nicer than the hallways suggest and have fancier amenities than would be expected. But they still aren't great. Honestly once I got past the lobby I was very happy that I was booked at another hotel a few blocks away.

    The conference facilities were totally fine from an attendee point of view. Good lunches, good wifi, good food and always fresh coffee during the breaks. The staff was very courteous as well.

    Stay here if you're looking for a bargain, but not for luxury. Maybe for a business trip if you're not going to spend a lot of time in the room.

    13/05/11 | Link | Rating: 2.0
    36. Bridget P.
    Stayed here for a work conference, my first time in Minneapolis. I usually love Hyatts and have had great stays in them (most recently Chicago O'Hare, which is excellent) I don't know how, but this one was soooo much different.

    I will say that the staff is very nice and welcoming, and the beds are incredibly soft and comfortable. Being able to print your boarding pass is cool, and the conference facilities are very nice. However, the rest of the hotel seemed old and in need of many repairs, with a modern decor slapped on without fixing anything else.

    I had to shove the door open with my shoulder every time I used the key card (the housekeeping lady showed me how) and saw guests in other rooms doing the same. The walls are paper thin and I could hear the whirr of the elevator and the floor announcements all night, even being down the hall. The plumbing was sketchy; the toilet always seemed to struggle to flush and the shower was weak. The light above the sink only flickered and didn't turn on until AFTER I came back from my workshop.

    I hate to sound like a princess, but I was disappointed by the housekeeping. When I stayed at the Hyatt in Chicago, the housekeeping staff did little courtesies like lining up my shoes, folding my clothes, picking up towels, putting away the ironing board.... this staff seems to pretty much make the bed and leave. Not to say that I need or EXPECT these things, because I really don't, but shouldn't all Hyatts have the same standards of service? I also didn't use the gym because I was appalled at the daily rate, when most other hotels have free gyms.

    Also...... what kind of hotel doesn't have a minibar?

    I'd stay here again if it was on the company, but yeah.... I've stayed at better places.

    02/07/10 | Link | Rating: 2.0
    37. Todd C.
    Nicest fitness center (huge) I've ever seen in a hotel. Includes an indoor basketball court, weight room, lots of bikes & treadmills. At no additional fee beyond room charge!

    The King Size bed was very comfortable (my room was recently remodeled), although I had to turn off the A/C because the blanket wasn't heavy enough to keep me warm in the night. In fact, I had to put on a fleeze jacket during my conference meetings (in May) because even the event rooms were freezing.

    13/05/12 | Link | Rating: 4.0
    38. Pat K.
    I stayed here recently for a convention.  I had the best experience here.  The staff was friendly and helpful.  One doorman was incredibly helpful recommending restaurants and a pharmacy.  It is an easy walk to the Convention Center, either by street or walkway, restaurants, bars and shopping.  Like many convention areas, it is an interesting part of town.  I at breakfast at the restaurant, which was fine but the service was excellent.  There is  cafe/shop in the lobby which serves hot food as well, including tator tot hotdish.

    The hotel is undergoing renovations, the lobby is impressive and the redone rooms are large, attractive and very comfortable.  The bathroom was incredible.  There is still construction going on, so it can be loud after 8 am,  I was on my way out and was not affected, but be aware. If I ever find myself in  Minneapolis again, I would consider this hotel.

    19/06/13 | Link | Rating: 5.0
    39. Benjamin H.
    This hotel is very nice and very clean, I stayed there last Friday for the Doomtree show and when I came back I dropped my wallet down the elevator crack, the office manager Erwan was extremely nice and not only took care of my parking but got me something to drink and he helped me get my wallet, I would stay here again and I recommend if you wanna stay at a hotel that is not only nice but the staff goes out of there way to help you stay here!!!

    15/12/13 | Link | Rating: 5.0
    40. Ryan P.
    Come for the great renovated rooms, beautiful lobby, and easy access to Nicolett Mall.  Just don't stay for the sub-par food supplied to conferences.  I was staying here for a conference and was very happy with my room and its close proximity to our conference rooms.  The guest rooms have been recently renovated with a modern look, which is right up my alley.  There's nice modern furniture, artwork, and fixtures throughout.  The TVs are a nice size, but the signal is standard definition, which sucks.  There is an HDMI input on the desk next to the TV though, so you can plug a feed from your laptop or iPad for whatever you might need that for.  The shower in the bathroom was one of the nicest I've had in a hotel room, and the vanity had a ton of space to lay toiletries out.  Unfortunately, the wifi isn't free.  The nice guy at the front desk told me that if I signed up for their free gold rewards program that I'd get free wifi, up to $40 a day, so that was nice.  I was able to keep my iPhone and iPad connected all week for the low price of nothing.  I'm sure if I were to stay at another Hyatt I wouldn't be able to do that though (unless maybe I gave them a different email address).  The conference areas were nice, but I too wish they had free wifi.  The hotel provided our breakfasts, plus a few lunches and dinners for our conference.  I was not impressed with any of the food, especially the lunch and dinner options.  Everything was pretty bland and nothing was memorable.  Still, this hotel is nice overall and I wouldn't mind staying here again if I could eat elsewhere.

    07/05/13 | Link | Rating: 3.0
    41. Lavina S.
    I'm here for the ACUHO-I Conference (stayed 5 nights)...Incredible hotel! Great location and great amenities! The hotel is walking distance from some great restaurants and MACY'S!!!!  The only thing that was a bummer for me was the the little coffee maker was very dirty... I requested another one and the one they brought up was basically brand new!!!! Besides that Its been a great stay!

    05/07/13 | Link | Rating: 4.0
    42. Jada M.
    I've stayed at this hotel several times over the years even though I live in Minneapolis I've needed to get a room for various events, I normally get stuck with this one by using hotwire or priceline as I wouldn't choose it over the other great hotels in Minneapolis.

    Be warned this is rated 4 stars but it would be lucky to get 3. It's completely outdated and rundown. The carpets are stained and dirty and the sheets feel like their made of sandpaper. Do yourself a favor and choose another hotel!

    07/11/10 | Link | Rating: 1.0
    43. Jeffrey M.
    Here for the weekend for a convention and it's been one disappointment after another..

    First off, the construction.. I know there's no way around it but it's seriously an eye, ear and comfort sore.. The walls are thin here so you can hear every beat and movement of the machinery that's happening.. The trucks and rubble piles out front are also an inconvenience.. I'm no bougie customer but seriously, no one wants to see that.. It also blocks the driveway and makes entering the hotel a pain in the ass..

    Second, know your clientele.. Scheduling a children's dance convention and tattoo convention on the same weekend? Idiocy.. Let's just say that the two cultures don't mix well.. Some of these guys walk around like pedophiles staring at the young ones.. Gross..

    So rowdy folks + thin walls = a poor night's sleep.. Simple equation right?

    Here's another one.. All that + me = not staying here again..

    15/01/12 | Link | Rating: 2.0
    44. M E R.
    Dandy enough place... if sleeping isn't your bag.

    Stayed here in November - got a terrific deal through AARP - and was looking forward to the Hyatt experience, especially downtown. Check-in was pleasant enough and got the car parked OK while wife got our luggage to the room. Finding my way to the room, however, was a serious exercise in navigation. Here in CA we have these things called "signs" that "point the way". Interesting concept that applies everywhere.

    Getting off the elevator I saw why the upper floors were being renovated. The decor was dated and the carpets were a mess. That didn't matter though, I got a great deal, remember?

    That night, the demons struck. For some reason, the thermostat in our room was set at 75 or 79 degrees. We were beat and hadn't checked before we went to bed. All night long in 30 minute cycles it would turn on, blow air for 20 minutes and then shut off. No big deal except that when it shut off, an internal flap kept open by the airflow would come hammering down with a loud WHAM! Off for 10 minutes and then resume the cycle. All. Night. Long. It was only when we got up the next morning that we realized we hadn't adjusted the thermostat.

    Since we couldn't control the temperature setting, we just turned the thing off and stayed plenty warm the next two nights.

    Our final night, however, we got neighbors. With the same issue. Several of them. Again, all night long, a series of WHAMS! coming at less predictable intervals. No sleep for this boy but I got to reflect on how this was a systemic problem of which the owners were certainly well aware.

    Stumbling out in the wee hours of the morning (we had an early flight) I waited for the front desk to ask how our stay was. Never happened. No interest in our comfort or the obligatory "Come again soon". The best she could muster was "Here's your receipt".

    So, Hyatt, here's your star. Next time we'll spring a few extra bucks for the Marriott down the street.

    27/01/12 | Link | Rating: 1.0
    45. Guy E.
    travel for work at least a couple of times a month. Trips vary from one day to a week usually. I rack up about six months overall around the USA. Minneapolis was a four night visit for a conference.

    They have the usual things like TV, ironing board/iron, There is shampoo, conditioner, body lotion and toothpaste (a Hyatt special). Rooms are pleasantly furnished with a modern flair. Bed was comfortable. Pillows were good with a range of hardness. Only some rooms have mini fridges and if you want to "rent" one you need to pay $20 for your stay. There is an iPhone dock/clock radio I suppose but that is turning up in all levels of hotels nowadays. Water charged at $3.00 for small bottles.

    Special mention for business travelers. Work desk was not wide at all and also very high to be able to work effectively; I am 6 foot 3 and had issues with long term use due to my arms having to be raised so high even with chair at maximum elevation. Also laser mouse will not work on surface unless you have a mat or piece of paper.

    My door lock to the room was topped off with duct tape to hide damage to it. I mentioned it at the end of the stay to the head housekeeper who was surprised at this quick fix. Bathroom towels was used by someone to prop open swimming pool access door (swimming pool is internal and is look on by many a room, slightly disconcerting!). Hallways were not thoroughly cleaned and vacuumed with room service trays laying there for quite some time and dust evident across floors due to recent renovations. This also is presently affecting the rooms with settled dust being very evident. This is a known issue by housekeeping and I think will resolve itself given time.

    This was company paid and was the conference hotel but I would likely choose something slightly cheaper on a normal business trip. Breakfast and internet are not included in price.

    Did not get any so no comment. Small café type place does sandwiches, salads and Starbucks (6am - 8pm) but nothing took my fancy as was all very modern takes on old favorites. I did have room service. The menu is suitably short which I find better than ranging menus that cover everything but reduce quality. The food I had was very good.

    With Internet at $12.00 per 24 hours I was glad for the free conference connection. I had significant issues accessing the system and the in rooms card directs you to use Guest Directory Booklet to connect which goes into the multiple setting for changing WiFi on computers which was a first for me at a hotel. I managed to use the internet from the hotel for about 1 1/2 day out of the 4. I would have tried harder to resolve with front desk if I didn't have my own dongle.

    Is good. It is in lovely area of restaurants, all walkable. There are also a number of sights around which I was unable to get round to.

    Check in and out
    I thankfully chose to check in and out online. It was rare that the reception area was not inundated with people trying to get help from the front desk. The area was large but staffing always seems inadequate. I did like the online system as it bypassed front desk but it is new so people do need to be better informed about it. One concierge did go round helping promote and help with the new system which I thought was commendable.

    Were very pleasant at all interactions.

    Overall an ok rating hotel for me.

    22/08/12 | Link | Rating: 2.0
    46. Steven T.
    Hotel was okay for the price, but $20 bucks for internet for a day? Really Hyatt? Parking is extremely expensive as well. For the price I would expect a lot more things to be comped

    18/02/14 | Link | Rating: 1.0
    47. Sheena P.
    I stayed at this hotel for a conference and it met my expectations. It was recently renovated and the rooms are very modern and contemporary. The service was great and the location was perfect. Right outside there is a bus stop that will take you all the way down Nicollet for free. Also, the hotel is within walking distance to a number of restaurants and bars. The lobby of the hotel is nice and the food at the cafe and restaurant was decent. I would recommend this hotel, but make sure you get a renovated room.

    The bed was very comfortable and the bathroom was nicely decorated. One thing I LOVED was the gym-- fully stocked and has anything and everything. I was surprised that Hyatt hotel room TVs don't have all the cable channels available, but the gym TVs had everything.

    23/08/12 | Link | Rating: 3.0
    48. Scott R.
    After being assured I could get a roll away bed, they told me it would violate the fire code. I was facing sleeping on the floor, but after an hour of "negotiating" I ended up getting the bed anyway.  They said they would usually put me in another room but they were 7 rooms oversold. It was finally resolved and the staff was nice and respectful. I don't know whose fault it really was, but it was handled fine. I was more concerned about 7 people being turned away that night.

    The amenities were standard (nothing was free, and there was no free water in the lobby). It was a clean hotel and had a nice lobby area. If you get a deal I'd take it.

    04/09/12 | Link | Rating: 2.0
    49. David C.
    Nice clean rooms. Great rate. WiFi worked well and they have clock radios that are iPad Mini friendly. This place rules.

    07/09/13 | Link | Rating: 5.0
    50. Tate V.
    Recently rented a conference room for the Dean Graciosi Event, the staff was very helpful, except when it came to giving us internet access, they wanted  to charge us an extra 130-185 dollars for one person to use the internet. Ridiculous!!! We were able to use internet streaming from the main lobby but it wasn't as good. The chairs were set  up when we arrived and a water station was ready to go. Overall, our experience would have been great if there was more help from them on internet. The ballroom looked professional and was a great place for our event.

    29/09/13 | Link | Rating: 3.0
    51. Matthew W.
    The renovation is GREAT!!!!

    Wow, what a massive improvement - its now fun to sit in the lobby and have a drink at the Prairie bar just off the lobby (separate review).  I am so SURPRISED.

    In fact, the renovation on the rooms (I was on the 22nd floor- Regency level) is just as impressive.  Really like the work space and the bathrooms - they are now clean and modern.

    The check-in process at 3 pm still was not too smooth - someone who was at a desk (the concierge I believe) couldn't check me in and I had to wait in line......

    The fitness center remains one of the best in the Hyatt family - although something has changed (perhaps they are not selling memberships).  The cardio area is the same, but the free weight area has less than before.  Still nice, clean, and empty.

    This is a very good location and the place has really remade itself.  


    15/11/12 | Link | Rating: 5.0
    52. Mary T.
    This Hyatt was the recommended hotel for the wedding I attended; it was only after I booked, I read the reviews and considered re-booking elsewhere. In deciding whether to keep my Hyatt reservation, I checked out the virtual tours - take these with a grain of salt (and in at least one case an entire shaker). The Taxxi bistro tour includes a group of booths apt for cocktails, but excludes the very dated and worn dining area. While this hotel can stand to improve upon a few things, I felt fortunate not to experience some of the frustrations other reviewers did.

    My friend looked up the property before our stay and noticed a web deal for $99, which included late checkout and free breakfast for two; this deal was better than our group rate ($99 minus the checkout and breakfast). I would've liked to have seen the front desk clerk be more accommodating when we initially pointed this out. My friend returned to the front desk, and after conferring with the manager, they finally matched the deal. I'm sure the bride would be disappointed to know that her group rate wasn't much of a deal.

    As others have noted, this hotel can use some updating. One of the areas screaming for attention is the hotel's hallways with their bubbling, worn carpet and shabby wallpaper. The rooms were fine, much newer looking than the halls, and contained all the basic amenities and comfy beds. My only complaints about the rooms are the lack of free wifi and the bathroom. The shower/toilet area is obscenely small. However, the poorly laid out bathroom could easily be reconfigured, putting the sink in the same room as the rest. There's also no exhaust fan, which makes the tiny shower area stifling.

    The gym is nice, recently remodeled I believe, and part of Hyatt's Stay Fit program; it is definitely of a higher caliber than the hotel and includes a spa, jacuzzi, group fitness classes, and the standard gym amenities. I'm happy to report they recently made fitness center access free to guests. The pool, separate from the gym is just ok. TIP: ask for a room NOT overlooking the pool, unless you like Holidome feel (minus the stuff that made a Holidome cool, like putt putt and Pole Position).

    The hotel has three restaurants: a sad little, overly lit sports bar; a seafood restaurant and a bistro, the aforementioned Taxxi. We had the complimentary breakfast buffet one morning in the bistro. It feels as much like a bistro as Chipotle feels like a cantina; it had a sterile and worn vibe. The spread was standard, a little overpriced for what it was - unless you have a big appetite for average food. My advice: unless you're getting a free breakfast, skip Taxxi; if it's lunchtime or later, pop into Brit's up the street for a casual bite and beer.

    I didn't check out the conference facilities or the seafood restaurant, which seems to get good reviews, but overall this place is just ok; a 3-star hotel at best. Location is one thing this place has going for it, being a reasonable walk from the light rail and Nicollet Mall, convenient to the bus (particularly the free ride), two Nice Ride locations, and a reasonable walk to the Sculpture Garden.

    11/05/11 | Link | Rating: 3.0
    53. Al I.
    This hotel has been recently remodeled. We got a great rate on a huge (650 sq ft) suite that seemed to have brand new everything. No rough edges, nothing worn, etc. The lobby can get a bit busy and there can sometimes be a somewhat long wait to talk to somebody at the front desk. They do have check-in/check-out computers which work OK. We used them to check in, but the computer didn't account for our room rate covering parking and internet, so we had to talk to a person to have our folio corrected at check out.

    23/09/13 | Link | Rating: 4.0
    54. Tom B.
    While the rooms look great the beds are very uncomfortable and the towels feel like they are made with sandpaper.  Our room was directly next to the elevators with the distinct lack of sound proofing in this hotel I got to stay up all night listening to people come and go.  Next time I will stay at the Hilton I have always had a good experience  there.

    28/10/13 | Link | Rating: 1.0
    55. Connie S.
    Great rate but lots of hidden costs. Charge for parking, internet and many other things. Room wasn't cleaned by4 pm so had to call. Said free breakfast with AAA but didn't happen. Fitness room pheonomanal

    13/12/13 | Link | Rating: 4.0
    56. Melanie B.
    The room was amazing!  The beds were extremely comfortable.  The staff was wonderful and very accomodating. Julie and Sam at Prairie (the restaurant/bar) were great!  And the food for both breakfast and lunch was tasty.  Will definitely stay here again when visiting Minneapolis.

    22/11/13 | Link | Rating: 5.0
    57. Shauna A.
    I threw my sister a bachelorette party and the Hyatt handled it so poorly we were all horrified. First of all, generally when you think of a bachelorette party you think of extremely drunk girls partying it up. This wasn't the case. After our first noise complaint with five girls in the room (everyone was just beginning to show up) sitting around a coffee table eating food and speaking to one another (cocktails hadn't even begun yet) over music playing at a level where girls trying to find our room were getting lost because they couldn't hear us from the hallway (and it's a confusing hotel), we received a second one. After calling and asking for a policy list this morning that they couldn't even provide, the woman I spoke to said their noise policy states that the second noise complaint means everyone gets kicked out of the room besides the "registered room guest." Cool, well they didn't do that and when we got our third noise complaint (we had shut off all of the music and were opening gifts as quickly as possible to try and get out of the hotel room to actually go to bars to have drinks and fun) we were evicted... at 10:30pm. This place is a horrid horrid mess.

    22/06/14 | Link | Rating: 1.0
    58. Harry H.
    It's where the party is.

    A great place to come with 30 or 40 of your best friends, rent some rooms, drink a few cases of beer, and run up and down the halls screaming and banging doors all night. Not such a great place if you're interested in sleeping.

    The hotel in general is dark and dingy. Lighting everywhere is terrible.

    My room was freezing cold all the time -- the thermostat seems to be for decorative purposes, it didn't seem to affect the temperature at all. Check the closet for the spare blanket.

    There are some kind of fruit flies in my room.

    The gym is nice.

    07/09/13 | Link | Rating: 1.0
    59. Jay A.
    I love staying at this hotel whenever I'm in the Twin Cities. The staff is extremely helpful and the rooms are comfortable and modern.

    The best part about this hotel? The baller gym facilities. I love working out here.

    The only downside is that wi-fi in the rooms isn't free--which should be standard, right? It's not a total deal breaker because there are tons of restaurants close-by that offer wi-fi.

    10/12/13 | Link | Rating: 4.0
    60. Mo H.
    The hotel is nice and I'm sure on any other night I would've enjoyed my stay, but there was a lot of miscommunication around the specific NYE policies. I was told multiple things by different employees at the front desk and, perhaps because I booked online, none of this communicated prior to my arrival. I found the security guards at the elevators (they would not let anyone upstairs without their own room key) particularly rude and short with guests. Due to the extra fees for providing my friends (who were only visiting so we could enjoy NYE downtown together and not staying the night) with key cards that I could not afford, I asked to cancel my stay and was told I would be refunded. But  today, I discovered that not only had I been charged for my stay, but there were no notes from my interaction with the front desk regarding my early check out. They asserted I checked out as planned the next morning. A fun plan quickly devolved into a multi-day headache. I think the hotel management should've focused on communicating these holiday policies from the get-go instead of harassing everyone who'd already paid to have a nice suite and safe stay in downtown.

    02/01/15 | Link | Rating: 1.0
    61. Kate M.
    I had high hopes. The hotel itself is stunning. I loved how sleek and classy everything looked. The only downsides are they actually have rooms physically overlooking the pool. So not only is it loud and bright until late at night, but there is a strong small of chlorine. The thing you need to be away of is all the hidden fees. If you book it through Hyatt they charge $50 a day. If you book through a third party like Priceline or Hotels they charge $250. Now this would be fine if it were just a temp hold. I was told it would take 3-5 business days or longer after check out for it to clear. And they never mentioned that when I checked in. This is unacceptable that they penalize you for book online!! And also be aware that they charge $17 a day for parking. The fee is what got me, so I'm now out $250 for the duration of my trip bc I made the mistake of not calling them and booking over the phone. Be careful!!

    12/10/14 | Link | Rating: 1.0
    62. Somchai S.
    Got this hotel through priceline for $63 + 15 tax =$78. The location was convenient, walking distance to shopping and restaurants. The room was renovated and had new modern furnishings.

    My pet peeves is that the parking garage is a good walk from the hotel, since there is a conference center in between. The other peeve was that they charged $17 a day for parking. Where do they think they are? Chicago? NY? This is Minneapolis...the downtown is practically empty on weekends.

    We were on the 23rd floors and wow was it noisy. We heard noises and thumps from the room above us as well as in the hallways. Definitely not sound proof.

    Although we didnt use it, they did have a full size basketball court and new gym.

    03/07/12 | Link | Rating: 3.0
    63. Haley R.
    This is my new favorite hotel in Minneapolis.  

    Located on the end of Nicollet Avenue where it turns into Nicollet Mall, it's a terrific location that's super easy to get to.  The staff is very friendly, from the valets who greet you when you pull up to the front desk staff.  Everyone is very professional and very nice.

    I was surprised at how nice the hotel was, especially since it was very inexpensive (I got a room for $109 on a holiday weekend, including valet parking and WiFi).  My room was on the 20th floor with spectacular views looking down over Nicollet Avenue and beyond.  The bed was comfortable, and the pillows were very plush.  Each room has an iHome alarm clock with iPod/iPhone dock, and my room had a couch under the window and a desk running along the wall next to the bed with a TV on it.  

    The highlight of the room, for me, was the bathroom.  It was above average size for a hotel bathroom and had a vanity with a stool and a higher counter where the sink was.  The shower was spectacular, with tile floor and walls, glass doors and chrome fixtures, and THE BEST water pressure and showerhead I've ever experienced - anyway.  I could easily have stayed in the shower all weekend and I wanted to bring that shower home with me.  

    While there may be more luxurious hotels downtown, for the price this one can't be beat, and I will definitely be looking here for accommodations on my next trip to Minneapolis.

    26/05/13 | Link | Rating: 5.0
    64. Kathryn B.
    We were there for a wedding and this was one of the hotels blocked and where shuttles were leaving from. Found it inconvenient that there was no coffee maker provided in the room, though they would provide it. Ordering and waiting for a person to bring it up didn't fit our schedule. Also, not having a fridge or microwave was a surprise. In addition to the higher cost of rooms, parking is ridiculously expensive and no alternative options were given (cheaper lot with shuttle). It was fine, but would have stayed somewhere else.

    04/03/14 | Link | Rating: 3.0
    65. Sam B.
    I recently stayed at the Hyatt for a conference and spent three nights there. While I was there, there were a lot of aspects that impressed me about the hotel. Yet, there were things that happened that turned me off to the place.

    What's good?

    1. The gym - Easily the biggest and most versatile gym at a hotel I had ever been to. A full weight room, full-sized basketball court, heavy bags and every piece of cardio equipment you could ever want is on site. If you are somebody like me who likes a morning workout, the Hyatt is an awesome place to stay when traveling.

    2. Location - You are right in downtown Minneapolis and not far from the light rail. Everything around the hotel is fairly walkable.

    3. Overall amenities - It seemed like a recently renovated space, as the bathroom fixtures all seemed new. The rooms were very well put together and laid out.

    What's not good?

    1. My room location - When I got in, I opened my window to see if I had a good view of downtown. Rather than seeing buildings and the street, I saw kids in bathing suits. My room was on the same level as the indoor pool. This meant I had no way to get natural light into my room, the light from the pool area shined in through the curtains and I looked like a creeper if I stood near my window with the curtains open. The room also slightly smelled like a pool. Not fun at all. If you're staying here and get a room anywhere on floors 5-7, I'd ask for staff to get you a different room unless you like all the "fun" of staying poolside.

    2. Random calls - I had to be up early for the conference. Yet, I kept getting called in the middle in the night, but nobody was on the other end. After six rounds of this happening, I called the front desk and they said there was a glitch in their system since this had happened to other guests. They put a "Do Not Disturb" notice on my phone to prevent the automated calls from coming in, but I was already wide awake and was tired for the rest of the day.

    3. Internet - I'm tired of hotels thinking it's okay to charge for wi-fi access, especially around $15-16 a day. I'm working in my hotel room after conference events, so I have to pay it. Yet, I've also stayed at cheaper hotels that offer blazing-fast wi-fi for free. Why can't the Hyatt?

    4. Construction - They were renovating the floor below us and the construction noise was SO loud in the morning. If you stood in the shower, it sounded like somebody was trying to break in. Not a comfortable experience.

    Based on my experiences, I doubt I'd stay here again and would choose a place up Nicollet Mall. Walking a few blocks to get to a conference is worth it if I can get to sleep without random calls and pool area light shining through, as well as not deal with construction noise once I am up.

    20/07/13 | Link | Rating: 3.0
    66. Marie C.
    In the last couple of months I've been to the Hyatt Regency for both a convention and a stay.

    I had never stayed there but from the looks of the other reviews, it went through a massive renovation.

    The service was great - when I was there for the convention I had to make a run to Target and even though I wasn't a guest at the hotel, the courtesy van still took me which saved me some cold walking - and time, because he also picked me up! Super nice of them.

    Their parking/bell staff is also accommodating for loading and unloading, even with the tight quarters they have. I've definitely have been to hotels where they give you maybe a second to unload, or are not flexible with you having to leave your car outside for a sec. All times I've had to do massive unloading/reloading/running in they have been gracious.

    Front desk staff was great too - I had some specific requests since one night we used the room before a wedding and the next night the just married couple was going to use it and they listened and accommodated.

    The rooms are comfortable and gorgeous - the bathrooms have a great vanity area. Room service is good and the food is better than most room service I've had, just expect room service prices.

    Didn't check out the restaurants or bars, and the StayFit Club and pool but I do highly recommend.

    24/03/13 | Link | Rating: 5.0
    67. Roxanne O.
    If I could give the hotel's fitness center a rating, I'd give it a million stars. It's bigger than the gym I belong to at home and has at least a dozen treadmills, bikes, and ellipticasl. There's a huge weight room AND a basketball court. But if you're not into working out that wouldn't really enhance your stay, so...this hotel gets a solid 3 from me.

    My room was nice. Clean. Updated like most other Hyatt rooms. There was a nice lobby area with a fake fire (in June?) and a large bar/restaurant area. The gift shop past the lobby had a great selection of locally made products as well as a lot of organic grab and go food. In addition to your standard cooler full of bottled water and Starbucks coffee.

    The location of the hotel was great. I was able to easily and safely walk places by myself or with other female coworkers and didn't feel like anything bad was going to happen to me.

    What made me knock a star off of the hotel was my room. I had the misfortune of getting a room with a lovely view of? The indoor pool. Y'know. The pool where kids and families go all hours of the day and night and scream and yell? THAT pool. Even though there were "quiet hours" in place, when I was trying to do work in my hotel room at night, the noise was pretty distracting. I'm also a fan of leaving the curtains open so I can get some light in my room at night, but...that wasn't an option with this room. Didn't want anyone gawking at me in my room!

    Overall, this is a nice Hyatt hotel. If I'd had a better room, I definitely would have given it 4 stars, but...I felt so uncomfortable in my room that I need to knock off a star for that. Be sure to ask if you're on a lower floor if you're going to have a pool view!

    14/07/13 | Link | Rating: 3.0
    68. Lisa H.
    The hotel itself is nice but two stars off because they nickel and dime you on everything. My room did not come with a coffee maker, there was no free water or breakfast, wireless costs extra money, and the shuttle from the airport costs something like $14. I am expensing all this as part of a business trip, but the fact that this hotel gives you absolutely nothing is enough to make me not want to stay here any more.

    17/06/14 | Link | Rating: 3.0
    69. Francisco M.
    Wonderful hotel, this hotel is located near everything.  On a nice day you can walk to any place on the nicollet mall area or you can take the skywalk.  I liked the modern design of the hotel.  The pool area was a bit weird but nothing wrong with it.  I would stay at this hotel again.  The hotel is near the convention center so at the end of the day you get to hang out lots of different people that are there attending conventions.

    29/01/15 | Link | Rating: 5.0
    70. Lu H.
    The poor: Customer service sucks!
    I attended a conference for 2 days and I required a copy of invoice for reimbursement. After I got their email,  I found that the name on the invoice was wrong. I sent 3 emails to the customer service, got 1 reply with the problem unsolved. Then I called them more than 10 times, waited for someone that I can talk to for 2 hours, and I still didn't get any progress after 3 days.

    The good: The hotel itself was OK.

    01/08/14 | Link | Rating: 2.0
    71. Matt G.
    Stayed down here on a Friday night for the outdoor gopher hockey game. I was very pleased. I got a room on the 5th floor with a fantastic view of downtown. Check in was quick and easy. The rooms were very nice, they did a great job of renovating them.  Parking was $17 for 24hrs in their ramp which was a little pricy but what can you do. There are plenty of great food and drink options within walking distance, and always plenty of cabs available to take you anywhere you want to go.  I would stay here again.

    20/01/14 | Link | Rating: 5.0
    72. Scott S.
    Great lobby lounge and bar area. The grand entrance will make you feel like ou are treating yourself.  at least by Midwestern standards.  Our room was very clean and very appropriate for what we were looking for. Our patronage fell on New Years Eve.

    A compliment should be paid to how well the staff and management planned to handle the excessive overflows of patrons, party seekers, and food delivery.  

    Security was a significant component to their success and the safety of their guests and their belongings.  Thank you for your diligence and professionalism.  We will be staying again on our next trip to Minneapolis.

    Special travelers tip for those who are looking for a great breakfast spot when staying at this hotel  is the HARD TIMES CAFE.   They only accept cash so be prepared.  Best vegan breakfast menu I've experienced in Minneapolis.

    14/04/14 | Link | Rating: 5.0
    73. Ray R.
    I cant believe how low the ratings were for this hotel on yelp... trip advisor were rated 4 which I think is more in line with this hotel...

    I was in MN for almost 2 weeks (11 nights) and stayed at the Hyatt Regency with the club lounge as it was for business and I must say had a wonderful experience.  especially with the concierge most nights at the club lounge (Kirk Williams).  Good concierge and service makes the difference when you are away from home for 2 weeks at a time!  Kirk was very attentive and on the mark with myself and the other guests.  

    also the gym was one of the most amazing gyms I have seen in an hotel, there were at least 10 treadmills, 10 elliptical machines, 10 bikes, about 3-4 rooms of real equipment (not just free weights) and a full court basketball court!!! they should really promote this gym as a selling point!

    28/02/14 | Link | Rating: 5.0
    74. Myles H.
    I have stayed here for a couple nights at a time on 2 different occasions and have always had a great experience.

    The staff is always friendly and helpful and there is a huge lobby with fireplace that you can hang out and read a book on your own or also socialize with other guests if you want to.

    It has one of the best hotel gyms I've ever used..has a basketball court, yoga room, punching bags, tons of treadmills/ellipticals, weight machines, full dumbbell set, etc..

    Probably also the best hotel breakfast I've had too...I'd go with the breakfast buffet. The food is always fresh and tastes amazing.

    The beds are probably more comfortable than my own bed at home too!

    The one thing I would say is to avoid the king size bed suite though....yeah you get almost 2.5 rooms worth of space, but the king bed is just an uncomfortable pull out couch.

    Other than cost, I think this is one of the best in Minneapolis..definitely my "go to" hotel when I'm here!

    21/06/14 | Link | Rating: 4.0
    75. John A.
    I have nothing but great things to say about this hotel. My wife and I stayed here for three nights and we had made the correct decision by staying here. Kudos to management as they were all about making things right instead of trying to be right. Top notch large hotel with great city views and excellent location.

    17/12/14 | Link | Rating: 5.0
    76. Phillip Y.
    I was debating between this and the Hilton Minneapolis on Saturday night.  However, the $80 AAA rate made this more attractive.  I came early and was given a room on the 5th floor and the neighbors were a bit noisy.  We both went on with the rest of our day and returned back at around 8PM.  The noisy neighbor got noisier and front desk asked whether to give them a warning and 2nd time would be to kick them out.  I said it was easier if I was moved to another floor so ended up on the 18th floor.  Much quieter floor with families and got a good night's rest.  

    I checked out the pool before heading to bed and it was pretty crowded.  I woke up early the next morning to use the fitness gym with cardio and weight-lifting.  Afterwards, I was able to get in some laps in the pool before the kids came.  There are a few faults which cannot be ignored which is the TV reception which was pretty bad.  The photo of static and snow is pretty accurate.  The gym is pretty extensive considering it is in downtown Minneapolis.  

    Location is not bad but I would prefer the Hilton Marquette.  Otherwise, parking is pretty steep considering it is on the edge of downtown at $17.  Service is pretty spot on and would have liked if there was free WiFi.  I went to their lobby for computer access  which is non-existent since credit card was needed to surf the internet.  I walked a couple of blocks to the nearest Hilton Minneapolis and used their computers in the lobby.  Sorry, my review has to knock down 2 stars for no Wi-Fi, bad TV reception, and also no free breakfast like my Hilton rewards get me.

    25/09/13 | Link | Rating: 3.0
    77. Greg M.
    Attended a show at the convention center recently while staying at this hotel.   Front desk staff was very friendly and helpful and it was easy to navigate the skyway to the convention center.   Fitness center at the Hyatt is AMAZING including a basketball court.   Rooms were a little dated and worn looking but clean with comfortable beds.   Overall very satisfied with my stay.

    12/01/15 | Link | Rating: 4.0
    78. Leigh Y.
    Stayed at the Regency on 1/13/15. Room was nice and clean, quiet and spacious. Bathroom was clean, roomy, lots of towels. Bed was comfortable, lots of pillows.
    Front desk staff was efficient and friendly. Front lobby and bar area are impressively decorated. Loved the massive gym and the Starbucks right off the lobby.  Starbucks also had nice variety grab and go breakfast items.
    Had one nightcap at the bar. A bit on the pricey side, but the atmosphere and scotch selection were worth it.
    Outside staff was happy to hail us a cab to get us where we needed to go.
    Only negatives were the water pressure in the shower was a bit weak and the air was incredibly dry in the room.  Parking was a bit far, but manageable.
    Would definitely stay here again.

    14/01/15 | Link | Rating: 4.0
    79. Nancy N.
    I recently stayed at this hotel on business and I have to say that I was rather impressed. The room was spacious and the bed was comfy! I was given a city view, which I appreciated, because I love the Minneapolis skyline at night. The bathroom was huge! The only downside for me is the lack of bathtub. Sometimes you just need a good soak after a long day, but I did without it just fine.

    I can honestly say I was most impressed with the Stay Fit facilities. I did not get to enjoy the pool or the basketball court, but I did take full advantage of the weight room.

    Being able to catch the free bus that runs up and down Nicolett Mall is a plus. And don't forget the skyway! You can pretty much walk all the way through downtown without having to go outside. :)

    I would definitely stay here again.

    15/01/15 | Link | Rating: 4.0
    80. Ashley M.
    I had a very pleasant experience at this hotel during my conference stay. Keep in mind I have never been to Minneapolis and have no other hotels in the area to compare it to.

    Let's talk to the good. First, I really like the overall design of the building including the rooms. The bed was comfortable, the sofa was a great place to put my suitcase. Check-in was painless, and the girl who checked us in was incredibly upbeat. All of the staff was really helpful and I couldn't have asked more of them. The hotel itself has some great amenities and I really appreciated the size of the gym. It was walking room to some really fantastic restaurants.

    If it weren't for some smaller items this would have been a solid four stars.

    I only ate at the restaurant downstairs once and it was for breakfast. I'm not a huge breakfast eater so I went for their super food smoothie. If you're into smoothies, beware it is NOT what you would consider a "super food" smoothie. It just means that they put more fruit in it than strawberries and bananas. It tasted okay once it came out. Please note the once it came out. My co-worker went for the continental breakfast and by the time he was finished with his SECOND plate, the smoothie arrived. Albeit no straw, and room temperature. Throw some ice in there for gods sake. And if you see people sitting down with conference name tags on, typically they have some place to be, so put a little pep in your step.

    My first "hotel" issue was the lighting in the room. I'm all about a dark room for sleeping, but if I have all of the lights on it shouldn't be painful to read a book. There was a full length mirror in the hallway which I always appreciate (and never understand when a hotel won't put one in) but there was not nearly adequate lighting in the hall to even use the mirror. So it was totally lost on me.  Then the film on the windows...I'm going to assume it's so people can't see in/keeps the heat out. But they did a TERRIBLE job and it left it all ripply so what view I could have had, was gone. The last issue I had with the hotel was the bathroom in the room and the entire shower experience. No water pressure. I'm a woman with a lot of hair on my head and to get conditioner out I need more than a trickle. Then to top off the shower pressure issue, the temperature of the water was completely inconsistent. It's not like I could turn it up and it would get hot. It would go in between hot and cold the entire time. And with no water pressure coming out it just made it really unpleasant. Unfortunately that's the last thing I did before I left the hotel (and it happened each time I showered) so it left a really sour feeling in my head. Or maybe that was just the shampoo that was still in my hair.

    22/10/14 | Link | Rating: 3.0
    81. Christian M.
    I attended a conference at the convention center and this was a convenient walk by SkyWay.  

    Rooms were great, customer service was awesome, and the facilities were very nice.

    Issues: Expensive parking, no free wifi in rooms.

    Overall, great experience in a good location.

    09/02/14 | Link | Rating: 4.0
    82. Nicole S.
    I loved this hotel and stayed here numerous times until we stayed here for New Year's Eve. The service and treatment we received from the hotel was absolutely horrible. The check in girl told us we would need ID's to get back to our room past 6pm. Turns out we both (married couple) needed a room key rather than ID. They have no clue what they are doing here. On top of that, their nighttime security was extremely rude. I will not stay here again because of the way I was treated on this stay. It's a unfortunate because they have an amazing restaurant (.prairie kitchen) in the building. If it weren't for the poor customer service of the staff I would be back.

    01/01/15 | Link | Rating: 1.0
    83. Justina L.
    Our experience at the Hyatt was nothing short of spectacular! We came here for a conference where Hyatt was listed as one of their preferred hotels.

    From the moment we arrived to the moment we left, their staff has been extremely hospitable and helpful. They were always ready to help you get a cab and open the door for you. They also often had sweets at the front desk so I always swung by to grab some for my sweet tooth :)

    I also enjoyed the fact that they had a convenience collection where if you forgot something like a razor, they would deliver one to your room for free!!

    Also, their gym is AMAZING. It's HUGE! What kind of hotel has a pool attached to a full fledge gym that also has a basketball court and yoga studio? All on one floor? You could also borrow their towels and headsets on site for when you use the treadmills!

    I would definitely stay here again. Probably if my company paid for it though because I normally wouldn't be likely to afford it :)

    06/08/14 | Link | Rating: 5.0
    84. Zach H.
    Flashy lobby, but the actual experience lacks substance. No mini fridges AT ALL, which is kind of... a basic hotel amenity. The TV leaves much to be desired, the Internet is SLOW as all can be, and the rooms are way over air conditioned. We tried repeatedly to turn our temperature up so we wouldn't freeze in our beds, but it kept dropping back to 67 every time. It doesn't need to be 67 inside when it's 50-something outside. The coffee shop and bar are overpriced (as they are at every hotel). Not worth the money.

    13/06/14 | Link | Rating: 2.0
    85. Joshua W.
    Upon entering until exiting, this was perhaps one of the best hotel experiences I've ever had.

    The check in was seamless, the woman checking me in was super excited to have us staying there, pointed out the good things around the city, (even though it was a stay-cation) and was about as enthusiastic for my 30th birthday as I was.

    The room was immaculate. Everything was well kept.

    The only thing that I would have changed is I would have not gotten a room overlooking the pool (it was my choice at check in), because there were kids there being noisy at about 730 a.m. the next day while we were hungover and attempting to sleep in.

    31/08/14 | Link | Rating: 5.0
    86. Anya S.
    Well, stayed here for one night.  We are from Minneapolis, but stayed here for a small wedding, where we were guests.   For out of townees, I guess this is a good location downtown close to everything, etc.

    It was ok.

    Check in took about a hour and twenty minutes of standing in line and two minutes of actual check in.  It was later in the day and they had maybe four or five check in people working and everyone took their time  Not a fan of standing/holding my bag routine.

    The room 1019, was ok.  The view was that of the parking garage, the bathroom was renovated recently, and quite modern and nice. but the rest was ok.  The bed was ok, not amazing but not horrible either.  I do have to say that this room had some depressing art- ladies crying in the rain, at least that's what we dubbed it as.  The TV was pretty big though but the remote didn't quite work.  Wifi went from pretty spotty to undetectable.

    I hear there is a gym, but we never got around to it.  We did hear our neighbors at night, so if  you are a light sleeper this might be a problem.  

    Water bottles in the bathroom are $3.  

    Check out was painless and took 2 seconds.

    04/01/14 | Link | Rating: 3.0
    87. John O.
    Stop it with the noise
    Hammer is trying to sleep
    Why won't you let me?

    Booked it using the Priceline negotiator. Ended up being 78 with taxes and fees. You have to pay an additional 17 for overnight parking. They put me in the room with the shittiest view in the building.  Would rather have paid more to stay somewhere they let you sleep on Saturday morning. Awoken at 8 AM to the sound of power drilling which continued throughout the morning. Not sure if they are not done with the renovations or what the deal was. Sounded like the noise was coming from the room next door behind my bed.  Was just about to fall back asleep when at 9:15 AM I get a knock on the door. Housekeeping. Are you kidding me?! So not cool. Hyatt Regency - we are never ever ever ever getting back together. Like ...ever.

    15/06/13 | Link | Rating: 1.0
    88. Laura R.
    The staff was very friendly and made the one night stay quite enjoyable. The room was good and the beds comfortable for a night. The shuttle service to the light rail was good. The bartenders were friendly. Had a wonderful experience here.

    25/02/15 | Link | Rating: 4.0
    89. Tamara C.
    This place allows pets. Since we were there at a convention for a short showing off our design, it was a great fit for us.  They are a fantastic place for any convention you're trying to plan.

    01/11/14 | Link | Rating: 4.0
    90. Suzie D.
    I stayed here for 5 days. When i was leaving room during the day housekeepers didn't change sheets, even it was dirty, they just made bed . Also it was very dusty everywhere, everyday. And water in the bathroom didn't flow out down... No fridges in the room(((

    04/09/14 | Link | Rating: 2.0
    91. Kim Y.
    DISCLAIMER:  i stay in hotels around the country over 200 nights/yr.

    This is my 4th or 5th stay at the property in the past 8 months for work.  I find that the valet and front desk are a bit slow or off in the evening.  Finally after my check in yesterday Josh stated welcome back.  None of the previous attendants took the time to look or greet properly in the past.

    During my stays i have discovered that the rooms are not always the tidiest.  2 stays ago i founded used tissues behind the nightstand and informed the front desk.

    The blue carpet in the rooms collects and shows dust and debris very easily.  

    The Conceirge lounge is nice Angelo is very helpful during the morning.  Frank in the coffee shop is a delight in the morning also!!

    17/02/14 | Link | Rating: 3.0
    92. Jack G.
    After a recent 4 night stay here I've decided I really can't fault this establishment. From the check in to the gym to the rooms, this place has it NAILED.

    I'll stay by describing hope modern and stylish this place is - wow. The moment you step into the lobby you know that your experiencing quality. The Lobby is a large area where I saw numerous business meetings taking place as well as proving an area to eat breakfast, wait from the cold or just chill and relax.

    The rooms are large, spacious and well finished. They have a big tv with an outrageous amount of channels.  The bathroom is huge and has a little vanity mirror, big bath/shower and plenty of towels. My room was on the 20th floor and had fantastic views of South Minneapolis.

    The gym was hands down the best facility I have ever used. It wouldn't look out of place in a NFL training camp or sports stars house. It was probably the highlight of this hotel!

    Geographically, this place is close enough downtown to be able to walk anywhere in a short period of time yet far enough out to remain somewhat affordable. It is linked to almost every major downtown attraction visa the skyway system which is a fantastic benefit.

    Overall, well worth the 5* star rating and I very much look forward to staying here again. I COULD NOT fault this place.

    25/02/14 | Link | Rating: 5.0
    93. Siva Y.
    This is a good minneapolis downtown hotel! Clean basic rooms! Accessible to good restaurants/coffeeshops/convenience stores.

    The only problem is parking, as usual most downtown properties face the similar situation!

    I recommend this hotel for business/family/getaway Stays!

    03/01/15 | Link | Rating: 4.0
    94. Siobhán S.
    4star hotel. Lobby is nice. Spent a "romantic" night there... Couldn't use the pool (Metacon - Minneapolis comicon) - which was fun and good people watching, but hotel was super overrun. Not reflected in my star rating however:

    They wanted a $250 deposit on the room (which was beat up- Knicks I. Walls, mirrors, etc). But when a grad student and mechanic wanna get away thru Priceline? That redick.

    No pool. Checking out from room was too unsure (trying to avoid more charges) - one gentleman at fro t counter was just silly rude (maybe it was Metacom, but still)

    Mediocre at best. They don't validate parking - wtf? Better downtown hotels (Hilton, Doible Tree, etc)... Or stay by the airport.

    Sweated us over a 6.95 room service piece of cheesecake (couldn't charge it to room cod they locked up credit card at 250 for ro deposit) which ended up being 15. Lame.

    02/11/14 | Link | Rating: 2.0
    95. Aimee C.
    When in Minnesota...

    If you have a conference to attend, the Hyatt Regency Minneapolis is a decent choice. It's just a few minutes walk away via the Skyway to the Convention Center and a hop, skip, & a jump away from Nicolett Mall. (Also, thankfully, there is a FREE RIDE bus up and down Nicolett Mall.) I really liked the location and ambiance of the Hyatt and the free honey crisp apples are a nice touch.

    Admittedly, I am a hotel snob when it comes to a couple of things: shower water pressure and towels. The Hyatt is a bit of a letdown when it comes to the shower water pressure - but aren't many hotels' shower water pressure crap?! It's not the worst I've experienced, but it could be improved. But, think of a slightly little more than a water drizzle and then make a sad face with me. This crappy water pressure makes washing long hair quite a challenge, if you know what I mean. As for the towels, they aren't thin and they aren't plush. In short, they do the job.

    As for everything else: the bed and pillows are nice, the room is spacious but has interesting artwork and needs another mirror, elevators are fast, front desk staff is hit or miss (on a couple occasions they only had one person working and there was a line of five parties waiting), and I really liked the square sink and vanity area. Didn't get a chance to really check out the Stay Fit gym or pool. (We had free wifi in our room and it was really fast, but we aren't sure if that was a part of the conference deal or not. So, don't quote me on free wifi. I do know that there is free wifi in the hotel lobby.)

    I will tell you kind of on a sidenote that my husband and I were totally disappointed about trying to use a microwave to heat up his lunch. (I bought him lunch from Zelino Deli - yelp.com/biz/zelino-deli… but since he was nervously preparing for a presentation, he wanted to enjoy it at a later time.) When we got back to our room (a few hours after I'd bought his lunch), trying to find a microwave was like trying to find the pot of gold at the end of a rainbow. Hotel operator said it was $20 to rent or to try the Market downstairs. We headed downstairs and the Market staff gave us the head shake. We asked the front desk staff and they said to ask the Market staff or the hotel's restaurant, Prairie Kitchen & Bar. Finally, a server decided to help us poor souls out for a small tip. I mean, seriously?! These kind of things are the difference between 5-star hotels and all the rest....didn't seem to have this problem at the Four Seasons. #justsaying

    The Hyatt Regency Minneapolis wasn't horrible and it wasn't oh-my-goodness awesome. Would I stay here again? Sure, but I'm sure there are other options in the area so check around.

    10/10/14 | Link | Rating: 3.0
    96. Sarah K.
    Just stayed here the past two nights. Scored $95 a night on Priceline which was a killer deal considering kayak said $149. Hotel is updated, very open concept. It's near the convention center but it only cost $5 to take a taxi to the Target Center. The hotel has a shuttle van for free Mon-Fri which we used on Friday afternoon. Room was clean and pretty quiet. We kept our fan on all night to drown out any noise that might have occurred and I didn't hear anything..
    We ate at the restaurant for breakfast and it was good. $34 for two. They have a buffet for $18, but we stuck to the menu. There is also a little cafe where you can buy Starbucks coffee, snacks, food. Self Parking garage across the street attached to the Millennium hotel was $20 for 24hrs. Overall, we had a very pleasant experience here and would return.

    22/03/15 | Link | Rating: 5.0
    97. Shawn M.
    My experience at this hotel has been as a guest during a large block group event for many years the weekend before Christmas. Here are some takeaways.

    1. The hotel rooms and common areas both are wonderfully crafted, including quality sleeping beds, thick walls, and great decor.

    2. The staff is very helpful and very professional.

    3. The on-site restaurant is hit or miss, but much better and way cheaper than any hotel restaurant I have hit up. Don't forget the 10% food/beverage tax there, though.

    4. OK location given that Minneapolis downtown doesn't really have a ton to offer. But convenient for convention goers I would guess.

    31/12/14 | Link | Rating: 4.0
    98. Kirsten F.
    Love this hotel. Totally renovated, Great lobby and warm hearth to greet you.  Super friendly staff!  The Stay Fit Gym is incredible.  Every machine you'd like to use, yoga studio, weight room, basketball court.  Small pool, but all else is fab.  Very close to all downtown attractions.  Free wifi too!  Refreshing business hotel approach.

    17/03/15 | Link | Rating: 5.0
    99. Cath M.
    I don't know why this place gets such bad reviews... folks... it's the Hyatt, not the St. Regis or the Fairmont! Give them a break!

    I ended up staying here for 5 days and it was what it was... a hotel room with comfy bed (not sure if I was "fortunate") but yeah... I slept and no complaints! It did its job... showered / slept... all is well.

    The housekeeping kept it clean... and fresh.

    If you want to be specific... room 2305 was it.

    Friendly staff... and if you're there for a conference... the convention center is a block a way and honestly... this was convenient for our purpose.

    16/10/13 | Link | Rating: 4.0
    100. Laura P.
    Booked at this place via priceline after a mishap at the Hilton down the street (DO NOT GO THERE). This place is completely redone, and as far as I could tell no further construction going on. This place is really nice! The lobby was beautiful and front staff was very friendly. They had cider,  honey crisp apples and chocloate cover oreos to welcome you. The rooms themselves are decently sized, bathrooms are huge! Everything is new and updated. Room was immaculate and beds were really comfortable.

    Unfortunately, I can't tell you much about the neighborhood its in as we were only there for a night, but there looked like some good restaurants around.

    I think this place probably had bad reviews before and during remodeling, but now that's over I would give it another try!

    20/12/13 | Link | Rating: 4.0
    101. Andreas H.
    A solid 3 stars.

    The Great:
    + The Reception and Room Service Staff.  Friendly and helpful.
    + Decent bar on the main floor.

    The Average:
    o  OK bed and linens.  The mattress was a bit softer than I was used to.  
    o  The people at the door.  They didn't open the door for me and they didn't offer to help when I left in the morning.  Not uncommon, but I would have expected more.

    The Poor:
    -  Even though it was April the room was HOT.  I couldn't open the windows and the AC barely worked.

    17/07/14 | Link | Rating: 3.0
    102. Andrea B.
    Very happy with my stay here during a hectic conference. My room was impeccably clean. Elevators were reliable. Most importantly, I cannot remember the last time I visited a hotel where everyone working there was friendly and helpful! Thanks for a comfortable bed and nice experience overall!

    12/04/15 | Link | Rating: 5.0
    103. Dave F.
    This Hyatt is being brought back up to Hyatt stands as much as possible. It's older but is located very centrally in the downtown and walking distance to Target Field. (Home of a AAA+ team).

    I like the proximity to the downtown. There's many restaurants and bars within a 2 mile radius of this property.

    Service was great and this makes up for the aging, very boxy, functional design.

    Great place to stay on business and relatively inexpensive.

    14/09/14 | Link | Rating: 3.0
    104. Jeannine Marie P.
    Such a beautiful venue for an indoor wedding ceremony and reception! Plus, the fireplace is absolutely gorgeous! The wedding I photographed was put together so well and everything looked great! If you want a hotel wedding in Minneapolis- check this place out!

    06/04/15 | Link | Rating: 5.0
    105. Keona J.
    I hate places that try to nickel and dime you! $17 for overnight parking, extra if you want faster wifi, $20 if you need to use a mini fridge to store your left overs, $15+ for tip and charges apparently listed in fine print for room service (on top of the typical overpricing of the items) not to mention our food came way later than we ordered and we had to rush to eat it and check out, etc. etc... I will never stay at a Hyatt again, not impressed!

    04/05/15 | Link | Rating: 1.0
    106. Maya D.
    This is the second time in the past 2 years that I stayed at this hotel for a conference, and I had a great experience. The staff is super friendly. There was hot apple cider available when I checked in. There is a very nice lobby, restaurant and bar downstairs. The rooms are very comfortable. The bathroom is nice and includes a vanity mirror and stool which is great for getting ready in the morning. There is also a cafe available that serves hot sandwiches and snacks. Computers and printers are available in the lobby to print out your boarding pass. Free wi-fi is available in guest rooms and the lobby. Self parking in the garage is $17/day. Valet is $30/day.

    The best part about staying at this place is the GYM! It is the most amazing hotel gym that I've ever seen! They have any and everything you would find at a nice fitness club (minus the personal trainers). They have several elliptical machines, treadmills, weightlifting machines, free weights, kettle bells, punching bars, benches, medicine balls, a yoga studio and even a full size basketball court! Headphones and towels are available as well.

    The hotel is also conveniently located downtown with direct access to the skyway. I would definitely stay here if I was back in town!

    20/01/15 | Link | Rating: 4.0
    107. Shahram M.
    Stayed for 1 night on business. Very pleasant staff. Great arrival. Complimentary tray of fruit and 2 bottle of water. Complimentary check out at 1 had dinner and breakfast at the restaurant.

    06/05/15 | Link | Rating: 5.0
    108. Bill G.
    Great hotel!!!  Work put me up there for a technology conference that was there.  Stayed there 3 nights and it was very quiet.  Had a great view of the downtown area and could see Target Field from my room.  There is a pool on the 6th floor, but I never visited it.

    They Hyatt does a nice job of hosting conferences as well.  Staff keeps everything as clean as possible.

    You must pay for parking.  The ramp attached to the hotel is owned by the city of Minneapolis.  You can include it with your room costs and get a ticket that will let you go in and out of the ramp without having to pay each time.

    24/01/15 | Link | Rating: 5.0
    109. Jillian O.
    The hotel is beautiful, located so close to the convention center. The rooms are roomy. The food in the restaurant is yummy.
    The only reason we'd choose another hotel next visit, the walls are thin, and we happen to be here when there are dance competitions going on. My little kids are supposed to go to sleep early, and that's difficult to do when it sounds like people are talking in your room.
    The front desk staff is exceptionally helpful, so I really would like to stay again.

    21/02/15 | Link | Rating: 4.0
    110. Jessica M.
    I love the lobby and guest rooms! Absolutely beautiful! They underwent a renovation not too long ago, and they really did a great job.

    Again, here for a work event and I was really impressed with the hotel staff and service. Everyone was incredibly friendly and accommodating - front desk, banquets, A/V....everyone!

    And their food is really yummy! That's always a really nice perk since hotel food has a tendency to be "blah"....but not here!

    10/04/15 | Link | Rating: 4.0