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Minneapolis Marriott West in Minneapolis, MN

Minneapolis Marriott West in Minneapolis, MN

Specialties

Welcome to the Marriott Minneapolis West, located 7 miles from downtown Minneapolis, 17 miles from the Minneapolis/St. Paul International Airport and minutes from the Shops at West End. Our intimate feeling, mid-sized hotel provides exceptional service with the focus on small details. Marriott Minneapolis West has 36 junior suites perfect for executives or bridal couples. The rooms feature pillow top mattresses with plush bedding, work desk with ergonomic chair, high-speed wired and wireless internet, and in room entertainment on our 32 Flat Panel TVs with pay-per-view movies and games in addition to a technology pack allowing you to hook your iPad or laptop to the TV. Our bathrooms feature Bath and Body Works products, granite countertops, luxurious shower heads and curved shower rods.

History

Established in 2005.

Originally opened as a Holiday Inn but was completely renovated 06/27/2005 into a Marriott full serve hotel.

 

Company Info:

Rating: 3.36

Address: 9960 Wayzata Blvd, Minneapolis, MN, 55426
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (14):

1. Dean S.
Stayed here for four nights while in town for business.  The room was nice with all the necessary amenities.  I did catch two spiders in my bed, though...didn't make me feel to comfortable trying to fall asleep each night.  The bed was pretty comfortable though.  Drink vending machine was out of bottled water for the whole time on my floor.  I had to go up one floor to get bottled water out of the vending machine.  Overall, for a hotel that's kinda off the beaten path, it's pretty noisy.  My room was near the housekeeping room and those girls were really loud working and talking.  Downstairs is Kip's Irish Pub which was convenient, because there was no where else nearby to eat besides a couple blocks away.  No car to get around in.

11/11/07 | Link | Rating: 2.0
2. Ellier M.
Stayed for 3 nights for a seminar. Nice room, very comfy bed. Nice big screen tv but HD would have made it super. Room was very clean except I found a smallish roach-like critter crawling on the bathroom floor one night. Staff was friendly and accommodating but that should be the norm for a Marriott. Meeting room was kept at a nice temperature ... not cold like so many conference rooms tend to be. Over all, a nice hotel and Kip's Irish Pub certainly added to the pleasant experience. Wish it was pet-friendly so I could have taken my little dogs! Had a great conference rate so no complaints about the price.

24/10/10 | Link | Rating: 4.0
3. Cliff H.
Ridiculous!  I paid for my room in advance and they charged my credit card at the desk $180.00 for 6 days of incidentals.  Thats crap. And don't tell me how it is not a charge-it goes against my credit card balance and reduces my ability to spend my own money. I did not use one dime of the so called incidentals that they charged me. It takes up to two weeks to come off my card balance and during that time I cannot use my own money. I assume it is because their software is too weak to track my room charges or they are too lazy so they just charge a bunch of money against my card. This should be/may be illegal.

29/03/13 | Link | Rating: 1.0
4. Angela J.
My sister had her wedding reception here and we had a lovely time.

The front desk staff was THE nicest I have ever dealt with.  They were polite and cheerful, & extremely accomodating.  They checked us into the bridal suite at 9 a.m., had champagne glasses already waiting for us (we did hair and makeup in the suite), and had other room service upstairs within minutes.  Rooms were clean, updated, fairly spacious, and Fantastic service.  FIVE STARS.

The reception, 3 stars, so it averages out to 4.  This was an hors d'oeuvre and cocktail reception, and they simply ran out of food.  This should have been taken care of by the event planner, making sure that there would be enough food to serve the number of patrons attending.  The bartenders were not really "on their game" either.   And overall it was VERY overpriced...and I know how much weddings cost.  All in all though, the room did look beautiful, and we did party til 1 a.m.

Thanks for a lovely weekend Marriot!  We would definitely stay here on our next trip back to MN, should we need a hotel room :)

Oh!  And....AMAZING pricing for the block of rooms reserved for the wedding...fabulous.

02/11/10 | Link | Rating: 4.0
5. Rhonda G.
This is a beautiful area in a burb rather than the middle of downtown. It's a great place for conventions, which is usually my reason for being there.The lobby is nice to hang out in with plenty of natural sunlight. You actually feel welcome to hang out there. There's a handy Caribou, which is the more tolerable chain. Staff are very nice. Going from the rooms to the restaurant isn't a schlep either. Kips is awesome. I'd recommend this highly if you're in SLP. Lots of good eats out this way too.

07/04/11 | Link | Rating: 4.0
6. Brian K.
I am writing this review as full-service Marriotts as the bar.  This location is totally unmemorable.  The location appears to be older, but renovated.  It has 7 floors and a concierge lounge, pool, gym, bar, and coffee stand.  Parking is free, but internet is $9.99 per night.

This is an example of place that only exists for business travelers.  It's good enough, gives you your Marriott points, and is in the ballpark of 'reasonably priced' if you get a corporate discount.

29/09/11 | Link | Rating: 3.0
7. David F.
I travel a lot and stay at plenty of Marriotts. This one is decent. Clean room, friendly staff. Plenty of decent restaurants within a few miles. Wi-fi is free, just login w last name and room number (ignore login screen mentioning a usage charge). Complimentary wine at front desk when you come back in the evenings. Kip's is a good spot too.

25/05/13 | Link | Rating: 3.0
8. Jennifer A.
The Marriott Minneapolis West was just okay for me. It's clean, comfortable and pretty much what you would expect from a business hotel. Here come the buts:

1. Dining options - There's a Caribou Coffee and a meh restaurant on site, but that's it. I'm not that familiar with the area (or Minneapolis or the whole Midwest for that matter), but I don't think there's anything else in walking distance. There is also no room service, which is a bummer.

2. Internet - I think internet costs $9.99/day which is ridiculous. I got around this my connecting to the lobby wifi (from my 5th floor room) which is free.

3. Noise - The air in my room was insanely loud. This was probably a fluke, but yeah, right when I was about to fall asleep, the air kicked on and woke me up. Ugh.

4. Far from airport - I wasn't staying here because it was conveniently located to the airport, but still I was surprised that it cost over $70 (including tip) for a cab ride. Oh well, thank goodness for expense accounts.

So there you go! I have definitely stayed at better Marriotts, but this one is alright if you have business in the area. There is also a free shuttle that will take you anywhere in the area, but be sure to schedule it in advance because it only leaves every 20 minutes and slots get booked up.

12/11/12 | Link | Rating: 3.0
9. Diane M.
Excellent service and quite clean. All the major systems run correctly. Kips is the highlight of this property, with outstanding service and amazing food. Everything on the menu is extremely well done. Rooms are clean and well appointed. If you have a corporate rate, it's THE best choice in the area. Otherwise the rack rate can be somewhat high.

12/08/14 | Link | Rating: 4.0
10. Tony H.
The property was fine and it looks like it's been around a while, somewhat dated. The check-in was smooth and everyone we interacted with was pleasant.
The room was okay but nothing spectacular, just a standard Marriott. The phone didn't work but I didn't call to report it. The shower had a high-pit whine when the hot water was turned on.
The toiletries were quality and there were plenty.
Breakfast was not included and that was a let down.
There was lots of free parking.
We ended up staying at a different hotel closer to the Mall of America that was in the same price range.

Decent but wouldn't stay again.

06/10/13 | Link | Rating: 3.0
11. Frank M.
Always a great hotel, the staff is just wonderful and they take great care of you

21/01/15 | Link | Rating: 5.0
12. Tim V.
This Marriot is a pretty nice hotel. I would give them 5 stars except for the goo all over the front of the chest of drawers the TV sits on. The people were excellent the whole facility was beautiful and super clean (with the above exception).

Kips Irish pub and restaurant is amazing! I would come back here again...  But I will not be coming to Minnesota again in November !  OMFG ITS COLD!

14/11/14 | Link | Rating: 4.0
13. Anthony N.
***This Marriott features great service though the rooms and Concierge Lounge were both dated***

This Marriott is located several miles outside of Downtown Minneapolis, but its location is fairly convenient as this hotel is not too far of a drive to popular Downtown spots or outside-of-the-city attractions/destinations like Mall of America and the Minneapolis International Airport.

The hotel itself has a nice exterior when driving up and the surrounding area seems well kept.  The lobby has a welcoming, warm and contemporary look too.  The rooms are a tad dated though.  Of course, many Marriott hotels are dated and this Marriott employs the standard hotel room design you will find at most Marriott located outside of downtown metros.

The room was comfortable (nice bed and decent room temperature).  The bedroom was spacious; the bathroom was an okay size--not huge but also not crammed like you get at some of the dated Marriott brand hotels.

The only negative I experienced in the room was the water temperature in the shower.  One morning, it took at least 2 minutes for the water to get hot.

The Concierge Lounge is also where this hotel could use improvements.  Nightly appetizers featured a fairly boring cheese and cracker platter.  I did not love the option of chicken pot pie, but it was surprisingly the same recipe as what is served in this hotel's restaurant.  The only difference is the pastry integration--the Concierge Lounge features several pastry squares on top of the creamy chicken and vegetable mix in a buffet platter serving dish while the restaurant offer individual crocks covered in puff pastry.

Breakfast was where this Concierge Lounge really fell short.  Hot items included a big baked scrambled egg concoction--like a big quiche; it was not fluffy or loose like good scrambled eggs.  I did not care for the flavor either.  A lot of people do not like eggs for the unpleasant odor they can emit and that was what happened here.

There was also no breakfast meat option either--just breakfast potatoes.  They did not have that much of a variety of breakfast pastries or breads.  They did have a good collection of individual boxes of cereal.

This hotel's catering for their banquet rooms and meetings was much better.  Their breakfast still featured a solid quiche-like scrambled eggs preparation in a buffet platter though their bacon was very good quality (I would have preferred a less sweet smoked flavoring though).  Their coffee cake was good.

Their hot lunch was impressive.  It featured a surprisingly moist pork loin and a creamy and not too heavy or buttery roasted red pepper mashed potatoes.  The lunch buffet also came with good broccolini and roasted butternut squash that was not too sweet.  Dessert was a cheesecake topped with crunchy nuts and a sticky and thick dulce de leche.

Service throughout the hotel was very pleasant and attentive.  The welcome was well done with complimentary wine or hot chocolate to help deal with Minneapolis' cold weather and snow in December.

Weekend room rates here are very reasonable.  I find their weekday room rates slightly high given this hotel's just okay location and dated feel.

Minneapolis Marriott West is an okay and serviceable hotel though you will find a much more contemporary and upscale experience at the Minneapolis Downtown City Center hotel.

This hotel offers free self parking.  It is easy finding an open space.

25/12/14 | Link | Rating: 3.0
14. Dan B.
I'm surprised, quite honestly, that this establishment didn't receive higher rankings, on average.

Admittedly, it's not as fancy as some of the huge Marriotts in our nation's most prominent entertainment cities, but I felt the value was superlative and the amenities were solid.

We had some slight issues with the heater on night one - apparently the coils get funky every so often when it's NEGATIVE NINE DEGREES outside. Don't even get me started on why someone would choose to live in weather like that. A maintenance guy came up stairs around midnight and banged it fixed in 5 minutes. Well done.

The front desk was helpful throughout our stay, the beds were comfortable, the TV worked, the soaps/shampoo were nice-smelling ... though I think I had a little bit of an allergic reaction to the lotion. I stopped using it after I noticed. Not the first travel goop that reacts with me. This is not the hotel's fault.

The restaurant downstairs was convenient, the shower water pressure was above-average, and overall, I liked it. I often have issues sleeping the first night in a hotel bed, but I did just fine here despite being on west coast time.

Oh, I believe we were in a suite, too, and still it was only a few bucks more than a Motel 6 on the California Coast. So, there's that.

11/02/15 | Link | Rating: 4.0