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Park Plaza Hotel Bloomington in Minneapolis, MN

Park Plaza Hotel Bloomington in Minneapolis, MN

Specialties

We are  afull service hotel in the Bloomington, MN market.  We have on site food and beverage venues, an indoor swimming pool and hot tub, fitness center, business center and all new beds and bedding package.  We are minutes away from the Mall of America and the Minneapolis International Airport.  We provide complimentary shuttles to and from both destinations.

History

Established in 1987.

The hotel opened as a Ramada Hotel, then became a Wyndham Garden Hotel, next it was a Prime Hotel and currently we are a Park Plaza Hotel.  We are part of the Carlson Worldwide Hotel network, which includes Radisson Hotels and Country Inns and Suites.

 

Company Info:

Rating: 3.04

Address: 4460 W 78th St Cir, Minneapolis, MN, 55435
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (24):

1. Kim N.
Nice modern hotel for the business traveller. Located near Bloomington's corporate/tech sector. Quiet, decently spacious rooms, with your expected business amenities such as free wi-fi/internet, meeting rooms, etc.

03/07/06 | Link | Rating: 4.0
2. K C.
Staff at the hotel was friendly and fast.  The  stay  was nice ..  However...  The hotel was hard to find. I think it's time to update the rooms as well.  No Ice buckets in the room as well.

01/10/09 | Link | Rating: 3.0
3. Kristi G.
Loved this hotel!  It had good sized rooms for my husband and two kids.  The beds were very comfortable and free wifi.  Got a really good rate on Priceline.  The pool was big and clean with towels in the pool area.  The breakfast buffet was okay but filling and several choices for a hot or cold breakfast.  Was a little difficult to get to.  Mall of America was about 5-6 miles away.  I would definately stay here agin.

03/01/11 | Link | Rating: 4.0
4. Ben G.
Wow, what a different experience we had compared to the other reviewers. We (girlfriend and I) would NOT stay here again, and here's why:

- First impression: ok, until the abrasive guy working the main desk was giving other people crap about their reservation not showing up on their system and that he had no rooms for them (he could've handled it better).
- Shuttles to MofA only go for limited hours, every 4 hours.
- Breakfast menu was overpriced; there IS a Perkins nearby though.
- Room had outdated decor; bed linens were questionable. Mattress was comfy but it gave both of us the creeps when we accidentally pulled up the bedsheet and pad and found a LARGE stain on the mattress.
- Shower head was terrible AND THERE WAS NO HOT WATER in the morning. Odd wallpapered bathrooms. Average toiletries.
- Hotel was SO packed we couldn't get an ice bucket for our room. The smart-mouth at the desk said maybe I could go get one from the restaurant because he clearly wasn't going to go find one for me.
- RIDICULOUS parking situation. River behind the hotel flooded back parking lot. Hotel would not take responsibility if your car was there. They warned us, at least, but did a terrible job of directing traffic out there.
- Extra parking lot looked like a jungle and was very poorly lit.

Yeah, I won't be coming back.

11/08/11 | Link | Rating: 2.0
5. L H.
I got a great rate through an online deal, but then was worried because of some of the comments I read.  However, I have to say that I was pleasantly surprised.  I envisioned some remote location, without any other buildings or civilization nearby, but was surprised to find it in a decent location with stores and restaurants nearby.  We had no trouble finding it with the gps we brought for the rental car.  The hotel was clean and the bed was very comfortable.  I kind of missed having a fridge in the room, but the truth is, it is so cold outside that we could have just left stuff in the car.:-)  I am very aware of lice and bedbugs after a terrible bedbug experience, but I very much liked the fact that they didn't put a dirty bedspread on top of the clean sheets and they used sheets to enclose all the blankets/comforters so that only clean linen touched the guests.   We did not eat at the hotel so I can't vouch for the food.  I thought the staff was friendly and the room didn't seem outdated to me.  I would definitely stay there again.

17/04/13 | Link | Rating: 4.0
6. Sarah F.
Cancelled flight? Stuck in Minneapolis? Try the Park Plaza. The front desk staff is very helpful and friendly and the hotel itself is very clean and has a lot of nice little amenities like free internet and free shuttles to and from the airport and anywhere else within 5 miles. The shuttle driver I had, Walter, was super cool and had lots of recommendations for places to eat and things to do for my short stay. I got an amazing rate of $55 a night because of a discount fromm Northwest Airlines (cause my flight was canceled) so I can't speak to the prices here but it is definitely a nice place to spend the night.

29/03/09 | Link | Rating: 4.0
7. Shannon T.
I'd stay here again.

Some notes:
* Very reasonable rate with AAA discount ($133 for two nights, with tax)
* It was very difficult to find because the address didn't plug into our GPS and the front desk led us in the wrong direction the second time we called.  Ask for the exit number and a nearby location (you can map either Perkins or Michaels in Bloomington and you will be very close to the hotel)
* There are shuttles to the Mall of America, which is about 5 miles away!
* Comfortable beds with 2 different types of pillows (if you are picky about your pillow), clean room, nice bathroom

Only complaints: we were given wrong directions and there was a smell of smoke in the stairwell as we climbed up to work off our huge meal (which was probably from someone staying on the 7th floor).

12/04/10 | Link | Rating: 4.0
8. Andrea O.
Disclaimer:  This review is ONLY based on the food I had at an event I attended here.

I went here for a friend's work party and honestly was VERY disappointed with the food.  I had the lamb chops.  I LOVE lamb, but not only were they under done (and I mean beyond rare), those of us at the table unfortunate enough to have chosen them had to literally muscle through them with our butter knives and chew them to death.  The sauce wasn't anything special...and shouldn't have to be, if they were actually cooked properly.  The potato that came with the dish was like nothing I'd ever had before.  I'm not sure if it was even a potato!  It was some sort of slices of what seemed to be reconstituted potatoes.  Honestly, I don't really even know.  The few strands of asparagus were okay.  I guess they were the lesser of the evils on the plate.  My friend had a gluten free pasta and veggie dish.  Being gluten free myself, I was excited to have it as an option, but couldn't pass up the lamb.  The pasta that came looked, well, pale.  And after being offered a bite, I was glad I didn't get that either.  I'm pretty sure it was gluten free pasta of some sort tossed with vegetable oil, garlic powder, mushy zucchini, and carrots.  Honestly, it was disgusting!  I wasn't sure which of us girls I felt more sorry for.  Neither of us even finished our dinner.  For dessert there were truffles, cannoli, chocolate covered strawberries, and chocolate drizzled pineapple.  Yea, chocolate!  Right?  Um, no.  I mean how can you ruin chocolate?  But they did.  I literally spit the truffle out, and the chocolate on the fruit was more akin to sweetened wax.  I didn't drink that night, but heard comments about the astronomical prices like $8 for a simple 8oz mixed drink, and $11 for a 10 oz long island on ice.  In the end, I don't know how they even continue to book events.  It really was just that bad...

20/01/13 | Link | Rating: 1.0
9. John R.
in the end this is just a OK hotel.  it is clean but dated and slightly worn.  it constantly hit the OK notes and not much more.  the price was right but we are not sure we would stay here again.

26/10/13 | Link | Rating: 3.0
10. A M.
very clean and friendly hotel. Nice pool. Shuttle service to MOA is on a schedule. The entire staff treats you very nicely. Very quiet rooms. great lobby. plenty of parking. No fridge or microwave. Old TV not flat screens.

05/08/13 | Link | Rating: 4.0
11. Janette C.
Friendly staff.   Free parking.  Free wifi.  Restaurant in the building.  Close to all the shopping and restaurants.     Nice and clean rooms.

06/09/12 | Link | Rating: 4.0
12. Erica O.
We stayed here because my sister was travelling across the country (Alaska to Virginia) and had a layover in MN that we were able to extend into a visit since we live in WI. On the plus side, the rooms were spacious (although I don't understand why the only choices are a King bed room or 2 doubles - would it kill a hotel to offer families 2 queens??) and the pool was clean and warm. We also used the shuttle to MOA, which was handy, and my sister was very happy with the shuttle to and from the airport as well. I noticed an earlier review on here that notes the outdated TV but they seem to be updated now.

On the down side, the hot tub didn't work (first the heater was out, then they couldn't get the chemicals figured out - and we were there 3 days), the help at the desk wasn't very helpful (although I was able to get the directions I needed by googling it at the free computer/wifi/printer in the business center), and the adjoining doors were about as noise-blocking as air - in other words, plan on knowing everything about your neighbors (and vice versa). Also, the elevators worked about 3/4 of the time. If you plan on staying more than one night, plan on spending some time on the stairs. Lastly, the Wi-Fi sucks. Between the 8 people in our party (5 smart phones and 2 tablets), not one of us was able to get a good signal that lasted long enough to look anything up. There was a conference at least one of the days I was there and I overheard the desk staff explain to someone there that they couldn't control the speed since there were too many people trying to connect at the same time - at about 9:00 on a weekday morning. I would NOT have been happy to be at that conference, I'll tell you that.

So...2 1/2 to 3 stars. OK. Not stellar, not bad. OK.

(as an aside - a funny story. Being Wisconsinites, we dragged a couple of tables and some chairs into the back parking lot to sit in the sun and drink a few beers. As we sat there, the marshy area behind the hotel flared up into a fire. My sister ran into the hotel to see if someone could call 911 - we didn't have the address or directions handy - and we spent the next half hour or so watching the fire (again - in a marshy area, not too near any buildings or anything) and got to cheer the firemen who worked very hard to put it out. Never underestimate the importance of tailgating! haha)

14/06/14 | Link | Rating: 3.0
13. Jane S.
We booked 8 nights here through Expedia and got a pretty decent rate, so I wasn't sure what to expect, but I was pleasantly surprised. Just don't count on an early check in. We checked in on a Saturday, so it is possible they were full on Friday night, but when check in is at 3:00, it is not unreasonable to think a hotel this size would have an empty and clean room available at 2:30. Other than the guy behind the counter on Saturday afternoon who was snotty when we got there half an hour early, every other hotel employee we encountered was beyond friendly and helpful. :)

The hotel is a bit off the beaten path, but it is close to almost everything, and as a result, it is relatively quiet without any street noise, even though there is a highway a couple blocks away (but then that could be because the windows don't open....fresh air would've been nice!).

They have a nice pool area, and the rooms are decent size for 4 people. There is a restaurant downstairs, which we avoided per previous reviewers here. No one ever seemed to be eating there when we walked by, though.

We paid an extra $10 (for our entire stay, not per night) for a mini fridge, which someone from maintenance brought up to our room about an hour after we checked in, which was a bit odd to me, but I was happy to have the option at least. No microwave option, but there is a microwave next to the vending machines on the 1st floor.

Their TVs are, indeed, outdated like a previous poster mentioned. Very weird. I do not think I have seen a CRT television in a hotel room in 10 years....but it's not like it affected our stay one way or the other. It's not like you check in to a hotel to watch tv. :)

It is worth mentioning that while they offer laundry service (which is obscenely priced IMO), they do not have a guest laundry room, so be prepared to find a laundromat if you are going to be there more than a few days.

The day before we checked out, I sprained my ankle pretty bad (not at the hotel lol), and housekeeping happily brought extra pillows to prop it up on when I called the front desk, which is to be expected, of course, but they also had the good sense to grab firm pillows (the ones on the beds in our room were down-like and squishy) *and* an extra blanket to fold up under my knee for support. Gold star for common sense! :)

They had events at the hotel several nights during the week we were there, resulting in an over-full parking lot by the time we got back to the hotel after dinner those nights, and the parking lot in the back was roped off with warnings of potential flooding beyond the rope all over the place. Call me strange, but hotel guests should not have to park their cars in their 'flood zone'....they need to readdress their parking situation for events, in my opinion.

Overall, we'd stay here again, assuming we got a great deal. I would not pay full price to stay here.

27/10/13 | Link | Rating: 3.0
14. Paul C.
I bought this off of Priceline and got a good price for a 3 1/2 star hotel.  Say what?????? 3 1/2 stars?  That is reserved for upscale hotels with decent updated rooms.  Decent beds, TV's wallpaper and carpet.  This place is old and needs a twice over. I asked to move from the first room due to the heat/air unit was banging and I wasn't going to listen to that all night. The second room was quiet but wallpaper curling and old carpet and wire beds.  Come on man.

I could continue but I won't.  We were stuck here for three nights, would have left but already paid up front . Avoid, if you want a nice hotel.  There are so many in the area that rock, why would you do this to yourself?  If you are looking for a cheap hotel it is worth 50 bucks.

17/11/13 | Link | Rating: 2.0
15. Dil S.
Regional pricing for what they offer. Pool, gym, free wifi, room service, etc. plus clean place and has parking in front/back.

01/03/14 | Link | Rating: 4.0
16. Raison D'etre D.
Ended up here after bidding on one of those "negotiate-your-own-price" websites. The hotel is very close to the major highways (and MoA) and is in a safe, clean neighborhood. We got there late, and the parking lot was full. Fortunately, after a few minutes of circling/waiting we found a spot.

Front desk staff was very friendly, and checked us in no problem. Rooms were a little outdated (CRT TVs) and worn, as some people have noted.  OK for the price.

28/10/13 | Link | Rating: 3.0
17. Ari A.
Good location helpful staff. strong wifi.

01/06/14 | Link | Rating: 4.0
18. Mary P.
Paid full price for two nights and the only reason I selected this place was because my brother in law and his kids were staying here and we wanted to be close so we could visit and spend time together. Lets just say that what we paid was OUTRAGEOUS for what we got! Rooms need some serious updating.  The TVs are newer and the bathroom counter tops look newer but everything else was outdated. There were spots where they painted over drywall patches, mold, markings etc. Why not just paint it all? The patches of paint were very obvious. Also another part of updating the rooms would be to include a mini refrigerator and microwave.  Most hotels are doing this now as an extra nice amenity, especially for family's with children who need to save money and bring beverages/food from home.

Next on my list is the "breakfast". I paid extra for breakfast vouchers and what we got for "breakfast" was hard, dry  and nasty french toast sticks, fake scrambled eggs, a few slices of bread to make toast and soggy and greasy potato cubes. YUCK!
The budget hotels that include breakfast in their rates have WAY BETTER breakfasts than this place and to think that I paid for it is a joke.  They also force a tip. If you dont leave cash then they will charge one to your room. There is a Perkins down the street that we should have gone to.  We would have surely received a decent breakfast for $10 plus tip.

Free WIFI??? Not on my phone. Two very strong wifi signals, but not able to connect the entire weekend.  
I would not stay at this hotel again for anything more than $60 a night and that's really really stretching it.
So very disappointed in this stay. :(

21/07/14 | Link | Rating: 1.0
19. Mersad S.
This hotel is out dated. They still have TV's from the 1990's. They had no bag carriage when I arrived and the lady tried to tell me that 5 of their bag carriages have been stolen and taken to another hotel.
Ridiculous.
This hotel is just like any other Motel just with a higher price.

19/09/13 | Link | Rating: 1.0
20. Heath H.
We got this on a Priceline bid for a great rate, then upgraded to a suite when we checked in. The upgrade was reasonable and made our stay with a teenager much more tolerable. The bathroom had a couple of rough spots, but everything worked well and the rest of the room was great. Parking was a bit tight because of a flood area in the back, but we never had to park off-site. Wifi was ok.

The common areas were nice, the staff friendly, and the hotel convenient to many things by car. I would definitely be happy to stay there again.

19/08/14 | Link | Rating: 4.0
21. Jasmine R.
I've stayed here before a year back, by choice of Hotwire.com . I can't say I that I hate the hotel; its just not on my list of favorites.

The hotel is located off of France and 494. In the area is a Trader Joes, Marshalls, and a Perkins Restaurant in walking distance. But less than a mile away is Southdale mall.

The hotel to me seriously need some updating, especially for the price. I think if they spend just a little money on more updates, this hotel would be a really great place to stay. They did finally replace the tube televisions.

The internet connection is very slow, but I'm able to Yelp from my phone. lol  Other hotels in the area are the Hilton and the Holiday in Select. Both hotels are much more modern and around the same price.

The hotel staff is not rude, but not very friendly either.

I wouldn't pick this hotel, but if hotwire gave me a good deal, I wouldn't be upset. But paying full price would not be in my plans.

21/08/14 | Link | Rating: 3.0
22. Virginia Y.
Decent place and its close to downtown. The interior and facilities are 4 star quality and they offer free parking. They don't have fridges in the rooms which was a little annoying since I needed to refrigerate some food.

Not terrible and not horrible. Passable.

09/12/14 | Link | Rating: 3.0
23. Cindy G.
Yikes! Very concerned about customer service and safety! My 18 year old daughter and her two 17 year old friends flew to MN for a fun trip to the Mall of America. She reserved the room and got a confirmation #. The shuttle picked them up from the hotel around midnight and thy arrived at the hotel around 12:30 am. The woman working at the front desk told them they could not check in unless they were 21, even though the Expedia reservation listed the ages and confirmed the reservation. The girls had to leave the hotel in below freezing temps at 1 am to find another hotel. What concerns me is that the employee at the front desk made no attempt to assist them in finding a place. Instead, she was smiling and laughing and telling them that 'this happens all the time'. They were able to find another hotel who accepted them graciously and gave them a discount for the incovenience.
I called the hotel a few days later, and Ben who was very nice explained that there are no hotels within 25 miles that accept customers under age 21 due to their liquor license and that Expdia is aware of this.
Since this seems to be a frequent issue, please be aware of the age restriction. There were no hotels in walking distance and thankfully my daughter had a friend who was able to pick her up and drive her elsewhere.

25/03/15 | Link | Rating: 1.0
24. Wendy W.
Nice, clean, comfortable  hotel with shuttle to the airport, however they charge an extra $50 to leave your car there while you're traveling. There are other Bloomington hotel who do not charge you.  Has a small restaurant, open for breakfast and a lounge with a bar. We overheard several people complaining to the desk about not having towels while we were there, and our room did not have a remote for the t.v. , but the desk gave us one upon request.

27/03/15 | Link | Rating: 4.0