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The Hotel Minneapolis, Autograph Collection¨ in Minneapolis, MN

The Hotel Minneapolis, Autograph Collection¨ in Minneapolis, MN

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Company Info:

Rating: 3.76

Address: 215 4th Street South, Minneapolis, MN, 55401
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Comments (101):

1. John R.
I only stayed for one night and the actual visit to the hotel was fantastic.  Room was great, service was fine and an excellent stay overall.  Why the disappointment?   Bad follow-up for a problem; three times i have called to get my reciept, three times it was promised to me, it even took my number to call; unfortunately still trying to resolve this nagging issue.  As a business traveler, especially in today's age, this is a bigger problem than maybe it ought to be, in any case, that is where the disappointment comes in, weak processes and response.  I will choose someplace else next time.  As nice as the hotel is, they are commodities, unfortunately that this one forgot it is in the service busieness.

15/06/10 | Link | Rating: 1.0
2. Eric K.
Aside from the $27 valet parking (with no self-parking lot available), and the shards of mashed up concrete from the road construction outside of the main entrance, this was an awesome place to stay!  You can't beat being connected to the skyway in Minneapolis!  (Although in the summer it's not a big deal, the appeal in winter is immeasurable)  Walking distance to the Metrodome, Target Center, Mass transit train stop less than a block away... I could go on, but what's the point?  This hotel is also part of the Doubletree chain, so hilton points are earned with each stay.  (always an added bonus)  Certainly worth consideration if your plans take you to the land of 10k lakes.

04/08/09 | Link | Rating: 4.0
3. Sabrina G.
My husband and I stayed here while in town for a football game. We really liked the hotel. It's very nicely decorated, everyone is very friendly, and the room was very clean and comfortable. They did a good job renovating this place, you can tell it's an older building but it feels very new and crisp. The bed was very comfortable, made for a wonderful night's sleep. The price on the room  was a good deal, but the parking seemed high (though we're originally from Chicago and comparatively, it's cheap - $27) and the room service was also a bit pricey, but since we got a good rate we didn't mind so much.

30/11/09 | Link | Rating: 4.0
4. Kent L.
Alright, I'm going to up my stars.  The service here has been excellent. I'm taking it from 3 to 4.

Of note...

the complimentary printing in the business center via a clever service called printeron.net .

very easy access to most things via skyway (the sky way is a 2nd story series of covered bridges interconnecting numerious buildings around downtown MN.  Since it's so cold outside you could really die this is a nice touch.

The gym here is really nice.  Great equipment.  You can really get a good solid work out in this gym.  If you get a room on the 10th floor you are closer to the gym than the bar/restaurant so have a better change for less NET calorie gain!

Downtown is kind of dead overall. But, okay.  Not a real worry since I'm here for Business.  Next time I must find some more food.

Lastly, the bar pours a generous lug of bourbon if you like such things.  :)  I thought the bookers or the basil were good values.

I'm prepared to overlook the lack of complimentary internet in the room at this point. but, that probably would have gotten this place 5 stars.

28/01/10 | Link | Rating: 4.0
5. scott s.
per diem rate rooms with updated decor in a convenient downtown location.  me likes.

apparently this hotel hasn't been open that long, as i had to explain to each and every cabbie that i was NOT going to another marriott in the city.  that's not the hotel's fault, though . . . just some uninformed cabbies.

staff here are very friendly.  the rooms are updated (duh -- it's a new joint) and the showers are HUGE.  my room was quiet as a tomb, which is important for me.

i was a little irritated that i had to pay for wifi in spite of the fact that my reservation said it would be included in the room rate.  i was also a bit flummoxed by the fact that NO newspapers were available in the hotel.  huh?!  this is a business hotel, right?!  no paper?!  whatevs.

the location is prime - easy walking distance to restaurants and shopping downtown, therefore obviating the need for a vehicle.

if i end up in minneapolis again, i'd stay here.

20/08/10 | Link | Rating: 4.0
6. Karen C.
Even if you have a reservation, you may not: we arrived at 9:55 pm to find no room in spite of our reservation. Could not accommodate us at any Marriott or non-Marriott property downtown. Furious! No consideration for us what so ever.

11/08/12 | Link | Rating: 1.0
7. Jeffrey O.
This hotel is built in an old bank building, and they have retained some of the bank lobby as part of the decor. The trendy bar next door is Max's and there is an adjoining bar in the lobby.  The staff is outstanding and always courteous and friendly.
Luckily this hotel is joined to the skyway system so you don't have to go outside when it is -15 outside! Unfortunately, there is precious little entertainment or dining close to this hotel so you will have to venture further field to find decent fare.

24/02/09 | Link | Rating: 4.0
8. James S.
This is a super-cool hotel that oozes style.  I love the old bank lobby and restaurant.

29/12/08 | Link | Rating: 5.0
9. Sara Z.
We stayed here recently and were super impressed.  The bed was so comfortable and amazing!  The room was super quiet and had nice, high ceilings.  Loved the color scheme and ambiance of the hotel, I would most certainly recommend this hotel to others.  We go through Minneapolis twice a year and will certainly book this hotel again.  Glad we stumbled upon this gem...

25/02/11 | Link | Rating: 5.0
10. Elizabeth R.
Great costumer service. Nice contemporary rooms. Comfy beds. Quiet rooms with a classy touch. Didn't even know I was in a hotel.  

Big bonus on the warm chocolate chip cookies.

05/12/09 | Link | Rating: 4.0
11. krissy l.
You can get to this hotel through the skyways, great for business people... But its $12 for Internet, no ppv and no bathtub.

06/12/12 | Link | Rating: 3.0
12. Dave B.
In September, I traveled to Minneapolis for work and was recommended to stay at the new Hotel Minneapolis. I've shared in my fair share of new hotels and always approach with enthusiasm and mild trepidation. New is great. New people who don't know aren't.

The Hotel Minneapolis is modern but not cold. My room didn't have a view. It wasn't large. But it was extremely comfortable and set up for business.

One thing I found a little strange is that the restaurant downstairs was open for breakfast, but "officially" doesn't do so until 7. With my early meetings, I was a little bit at a loss until I was told I could "go ahead'. I hope that they change to a more reasonable hour, like 5.

I highly recommend staying here for business or pleasure when needing to stay in Minneapolis. Also, they made a great recommendation for dinner: Zelo.

03/11/08 | Link | Rating: 5.0
13. Susan C.
I'm a photographer and recently had the pleasure of shooting a reception at the Hotel Minneapolis. This place is super cool. It was an old BANK that was totally remodeled! Unique decor. Altho' I haven't stayed here, I must mention that I thought it was a really great event space for a wedding..loud dance music in the restaurant (Audrey's?) and across the lobby hall was a quiet-er lounge where you could sit and actually have a conversation without screaming over some bad Kanye West tune!  ;)

08/10/11 | Link | Rating: 4.0
14. Jennifer H.
The husband and I stayed here on our 5th anniversary.  The building is lovely.  I'm a sucker for art deco-era buildings.  Also, it has that new hotel smell.

What I wasn't crazy about was the $27/night parking.  We ended up driving back down to the Lake St. train station and riding back after checking in.

While the bed was comfy and the shower was vast, I do not think that our room was worth $120/night.  We had a lovely view of a parking garage and the room itself was about the size of a closet.

24/06/09 | Link | Rating: 3.0
15. Mike F.
I've stayed here numerous times and have had decent experiences so far. However on this last stay, I booked rooms and called ahead to make sure a room would be available after a red eye. After speaking to a customer service agent two days prior who said there would be plenty of room, we arrived to no room available. Neither the manager nor guest services were helpful or offered to remedy the situation. As a frequent Marriott customer who has had great experiences with the hotel chain nationwide, I was quite disappointed. Next time I'll be at a different hotel.

02/07/11 | Link | Rating: 1.0
16. Socaljersey G.
Not impressed. As I write this review I am currently sitting in the lobby at 2:30 in the afternoon because housekeeping never took care of my room. The reviews on yelp spoke to the aesthetics of the lobby which are truly beautiful, but the room, the standard one,  was completely beat up. ( the first room they sent us too smelled of smoke)The second room was not much better. The carpet was stained, the walls had damage. So much damage that we took pictures so we won't be charged. Our bedspread, was white with black run down markings. I had higher expectations of this hotel.  I will say the hotel was quiet, but the low budget drury hotel chain by far has better bedding, and service. What you get in aesthetics here you do not get in quality. Won't be coming back unless things change.

10/02/13 | Link | Rating: 3.0
17. Mary C.
I attended a social gathering at MAX, but it was actually held in the lobby of the Hotel Minneapolis.  Fantastic.  If you're planning on organizing a social event, I recommend using this space.   Marble columns, high ceilings, awe inspiring architecture, a full bar with a number of staff and a smaller cash bar.  Also, the hors d'œuvres were tremendous.  Chocolate covered strawberries included.

This event has invoked a desire to spend a night in the hotel. Sort of an in the city get-a-way.

14/04/09 | Link | Rating: 5.0
18. Jeremy B.
The front desk was very helpful upon check-in. Great room. A tad small, but well appointed. A pool would be nice.
As for service at Restaurant Max, that gets a "2" star rating, based on the lousy service we received. We had breakfast on a Sunday morning. Our server, "Mark", brought us our drinks, and points to the buffet, without bothering to bring us menus, or, even asking if we wanted to eat at the buffet. It wasn't that busy, but, "Mark", felt it necessary to use a table next to ours, a table everyone else passed to go to the buffet line,  as his personal bussing table, putting newspapers, dirty dishes, and water pitchers on it, which was ironic, seeing as he never bothered to refill our water glasses, as water was all I was drinking. We received our plates, but we were never given silverware. We then had to wait over five minutes just to get said tableware.  The food was fine, but unremarkable. And after all this, we get our bill, and, it was for two buffets! If we make it back, we'll opt for breakfast elsewhere, next time.

24/02/13 | Link | Rating: 4.0
19. Lindsay M.
My husband and I stayed here for our wedding night.  GREAT hotel.  Love, love, LOVE the feel as you walk in to the hotel.  It is an old bank converted in to a hotel.  It has a high class feel and everyone is very nice.  The person who checked us in was great, helpful and attending.  The phone rang several times while he helped us (he was the only one working) and he made it a point to keep his attention on us and still manage to answer the phone politely.
Our room was just a standard room, but it was really nice.  It overlooked their courtyard, which isn't fancy or anything.  The room was clean, bright and well taken care of (new hotel and it shows).  

When we left the next morning (Mother's Day) they had a huge brunch going on which was packed.  It was nicely set up and they had a live band playing great music.  Their valet service was swamped and they tried not to let it show.  Each person was running around getting cars and pulling them up.  We had a wait a bit, but they weren't sitting around while we waited!

I'd definitely suggest a stay at the Hotel Minneapolis.  Fresh cookies at ++!

08/06/09 | Link | Rating: 4.0
20. nicole l.
I've stayed here a few times and I would say this is my hotel of choice based on price. The rooms are contemporary, modern, and quiet and the beds are sooooo comfy.
It's an old bank and i personally  think they did a great job renovating the building...very classy.  Great fitness center. Loved all the extras.
The location is okay...close to a lot of cool places.
Inside the hotel is the restauraunt max which is super posh initself.
Thumbs up I like this place and have had a few great times here.

25/12/09 | Link | Rating: 5.0
21. James T.
For an upscale hotel charging more than $400 a night I was disappointed. There were several hotel doormen/bell hops when we arrived and we were offered no help with our bags. We did arrive early and I anticipated that the room would not be ready but rather than offering to call me when the room was ready I was told to call back periodically to check. The room was okay, nothing special, no minibar, no in room movies. Not the experience I anticipated for this hotel.

26/07/11 | Link | Rating: 1.0
22. Jim P.
Let's just say that it's a work in progress.

I've stayed here twice and there's been some construction going on both times but nothing that prevented a great stay.  The rooms are perfectly appointed and almost brand-new.  They're fairly small but very functional for this traveling businessperson.  Clean, modern bathroom of sufficient size, outstanding bed, 42" flat screen TV directly in front of the bed, side work area/desk.  All is good.

There are several, airy, brand-new open spaces with sitting areas, tables, etc.  They even have self-serving wine dispensers if you get an electronic key from the front desk.  Heaven after a long day!

Front desk staff is excellent and seems to be very experienced (coming from other Marriott properties?).  Admittedly, the parking is "interesting" and the hotel can be tough to find but it's all worth it.  I've found a new regular place to stay in the Twin Cities.

25/01/11 | Link | Rating: 4.0
23. Patrick G.
A really beautiful hotel in downtown Minneapolis. The concierge lounge basically serves full meals so if you have access to the lounge you can eat breakfast and dinner there. The rooms are nice and big and beautiful. Bed is super comfy. They have nice big HDTVs. The showers in the rooms I have been in are the stand up type with no tub so I really like them. They give you nice shower products, etc. The staff was really nice and it just has a really cool vibe in this hotel. But bring your wallet cause this place is not cheap. Thankfully I was here on business and was not footing the bill.

23/11/11 | Link | Rating: 5.0
24. Alex R.
This is the second hotel in Marriott's Autograph Collection I have tried and found disappointing. I am surprised at the number of enthusiastically positive reviews of a hotel nowhere near worthy of a four-star rating.

My reservation was for two nights booked on a Marriott Rewards promotion that combined an excellent rate with concierge access, free internet, and a point bonus. On arrival, I checked in at the front desk with cash as my method of payment. I find it rather ridiculous how hotels have managed to make a cash-paying guest feel uncomfortable or low-class - perhaps the ability to pay in full upfront does make one inferior to the guest choosing to add interest each month to his hotel bill. I usually check-in with a credit card; for my own reasons, I chose to pay cash this time. The young lady at the front desk seemed confused when I said "cash" and had to ask her co-worker what to do. He then informed me they would require a deposit in a way clearly meant to be a deterrent, as I had to ask what the deposit amount was. I understand a hotel requesting a small deposit to cover incidentals but when they have a per-night deposit that exceeds the room's nightly rate, that's simply obnoxious. Nevertheless, I paid the deposit amount required and headed up to my room.

My room, on the tenth floor, was small. The windows provided a commanding view of the building across the street. When I sat down at the desk, I discovered the chair was broken. The bathroom, while large, was poorly designed, as the shower door opened on the side opposite the faucet, and the faucet handle in my room was loose and broken. The television was a large flat-screen mounted to the wall, which was good for watching from the desk but in bed, the angle was the same so the view was off. The bed was extremely comfortable - I definitely slept very well.

The next morning I complained to the front desk about my room and I was given a complimentary upgrade to a suite. When I got to my new "suite", I was quite surprised. This is the first suite I have stayed in that was one room, without any separation between the seating area and the bed. If I had paid for a suite, I would have demanded a refund - the suite at the Hotel Minneapolis is a slightly larger guest room with a sofa, at most an extra 100 square feet. The bathroom was essentially the same, though the shower had an overhead rain shower which was nice.  

The hotel's fitness center is decent, with several cardio machines, free weights (none higher than fifty pounds), and an all-in-one machine - enough to get an okay workout. Internet service was good; it was free with my promotion, but otherwise charged at $10 per night. I ordered room service for dinner and the following morning for breakfast - the food was very good and the prices reasonable, and both arrived very quickly.

The Hotel Minneapolis is located downtown, a few blocks away from "the action". It is connected to the Skyway and whether you use it or the street below, you can safely walk to the Nicolett Mall and the river. I found it interesting that all three of the Minneapolis residents I met had never heard of the hotel.

My experience checking out brought what would have been an "average" rating for this hotel down to a "poor" rating. I had a very early flight that required me to check out at about 4:30 a.m. Because I was required to leave a large deposit with the hotel for paying cash, I had to go by the front desk to check out and obtain my refund. You can imagine the number of people checking out at 4:30 in the morning so one would expect the process to go quickly and without delay. Working the front desk was the hotel's security/night auditor (according to his name badge), and he was not at all happy to handle my check-out once he realized I was owed a cash refund. He first said he was going to take the only other guest in line first, but I objected - I had a flight to catch. He then stated that "most of the hotel's guests use credit cards" and did not cause this "issue". I replied that that was not my problem. Becoming more frustrated, he said he was required to navigate a DOS system, "which I probably had never even heard of". I informed him I had and asked that he not insult my intelligence. It took an inordinate amount of time and when he issued my refund, he did so entirely in 5s and 1s, which he counted out slowly and with an attitude. He was none-too-pleased when I then asked for a printout of my room charges (I have always been given one without asking). Finally, I asked him for the phone number for a cab. He told me he would call one for me and to wait outside, which I did. It was not a cab, however, that arrived - it was a sedan/car service. I was livid, but I did not have time to refuse it and wait for a taxi without missing my flight. As a result, I paid almost $50 to get to the airport when the hotel's website puts taxi fare at $30. Terrible service.

03/09/11 | Link | Rating: 2.0
25. Marjie T.
The Hotel Minneapolis is a great hotel for the price. It's in the perfect location - right downtown, two blocks away from the metro, attached to the Skyway. It looked completely remodeled and was very modern and sleek looking. We got a king room on the 7th floor and while it wasn't huge, it was a good size with a really nice bathroom. Everything was updated and it had a raindrop shower-head. Nice! However, the shower-head was so high that I could just barely reach it to adjust the nozzle type. The best part of the room was the bed. So incredibly soft, I didn't want to get out.

The lobby is really nice, too. The business center is located right off the main lobby, where you can print your boarding pass for free. Both desk employees I spoke with were very nice and helpful. We were able to check in a little early, as well.

08/02/11 | Link | Rating: 4.0
26. Nucky T.
I've stayed at a lot of hotels in my life, but something can be said about this place.

Overall, a 6 star experience. Friendly staff opened up my room early because I had arrived before my check in time. Very conveniently located downtown, with access to virtually anything including the train. Excellent decor and atmosphere inside. I originally thought that the staff had made a mistake and booked me in the wrong room because the room was huge ... almost a suite. Gigantic bathrooms and an extremely comfortable bed. The restaurant downstairs has excellent food for breakfast, dinner, or late night room service. For $100.00 a night this place is a steal ... they really should be charging over 200+ for these rooms, yes ... I was undercharged. Booked through hotels.com and will be booking through them again after nightmares with orbitz.

One negative was that my safe didn't work when I checked out, but that couldn't take away from the overall awesome experience that I had.

26/05/11 | Link | Rating: 5.0
27. Zehr S.
central downtown location, but it's a Marriott

i'm not a big marriott fan

nice restaurant, server is very courteous and friendly, food is very nice!!! the best of this hotel!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

room is very depressing, bathroom is good

the young girl at the luggage/bell's is very nice and friendly!! she got my luggage and called a limo for me in 1 second :-)

16/05/12 | Link | Rating: 3.0
28. Andrew L.
The atmosphere of this hotel is very impressive as soon as you walk into the lobby and see the old bank vault and the elegant sitting area.  The rest of the hotel does not disappoint, the rooms were on the smaller side but were extremely nice and the bed was like sleeping on a cloud.  The gym was very impressive with its view of the city and the courtesy headphones and towels provided.  The hotel has a perfect location in downtown Minneapolis and has easy access to the light rail.  To top it off we got our room for under 100, dollars! We'll definitely be back!

16/07/12 | Link | Rating: 5.0
29. Justin D.
I usually stay at the depot when I go to MPLS, but my co-workers were all staying here.  I hadn't been in about 2 years, and heard it was new, so decided to give it a shot.

I was really impressed with the rooms, very modern, although a bit on the small side, it was good enough for what I needed.  (a bed to sleep on).

The bathroom was pretty huge as well.

The service seemed a bit slow, and quite often a long line developed, especially at odd hours.

I didn't try the breakfast area, but it's in great walking distance to all I needed.  I'll be staying here on future trips.

13/06/10 | Link | Rating: 4.0
30. Nicole S.
Came here for a living social deal and I LOVED it! Rooms were were very trendy and clean and staff was so friendly and helpful! Bed was incredible. View wasn't great but that wasn't a huge issue. Far away from downtown/action but nice because it was quiet. There was a good beer bar down the street. Hotel bar had decent beer selection and made great martinis as well. Valet service was expensive ($30/d!) but they were friendly and prompt. Could probably find a parking garage for much cheaper.

07/08/13 | Link | Rating: 5.0
31. Etienne C.
Wi-fi in the room cost $10 a day. That's bull-$#!%.

The room was very nice, indeed. Big TV, lovely bed, great shower. No complaints there. Parking is only valet, and $30. There are lots within a block much cheaper, especially if you're only parking over night.

The location is in downtown, so make sure that's where you want to be. Public transportation in the area is very easy. A good place to stay for games or conferences.

The staff is friendly and accomodating.

29/08/11 | Link | Rating: 3.0
32. Katie S.
I didn't stay here, but I did hold meetings all day in one of their conference rooms. The staff was very attentive and friendly, the facilities were great, I would definitely come back again.

09/08/13 | Link | Rating: 4.0
33. jori m.
I loved my stay here. Everything was clean and attractively decorated. The room was small, but sufficient for two people, and I'd much rather stay in this smaller but very welcoming room, then some of the bigger, unnattractive rooms I've had at other hotels. Staff were all very friendly. And we got a great deal on Priceline. It's $30 / day to park at the hotel, so we decided to park in a lot around the corner for $15.

I would definitely stay here again.

19/09/11 | Link | Rating: 5.0
34. Amy B.
Okay, its a nice hotel and all.  Nice.  Not great. So what the heck are you thinking with your pricing.  For that kind of $$ I expected oh-so-much more.

Rooms fine.  Food fine.  Service fine plus. Location great.

Was there for a convention so not a lot of options.  Would not stay again by choice.

07/10/11 | Link | Rating: 3.0
35. Malynne S.
I was in Minneapolis for a conference held at the Convention Center.  Most of the hotels near the Convention Center were above my price range.  I came across the Hotel- a Doubletree Hotel on-line and made reservations directly on their site.  I've stayed at a number of hotels and by far this was one of the nicer hotels I've stay at.

First thoughts from the lobby: it has a new and modern look.   The valet boys were very friendly-opening doors and getting directions and recommendations for places to go and eat.  Plus, what bad thing can I say about this hotel when they feed me free yummy warm cookies when checking in.  The Hotel restaurant also serves yummy truffle fries.

The room was clean and comfortable and we had a great view of the building next door.  At the time I was in Minneapolis there was a lot of road construction.  The Hotel is near the rail, but after 5pm the area was a little dead.  We needed to walk a few blocks to reach more restaurants and bars.

Bottom line:  I enjoyed my stay and would recommend others to stay here.

27/01/10 | Link | Rating: 4.0
36. John E.
Really loved this hotel...first time staying in the city and first time at Autograph Collection hotel and was very impressed.   I got a welcome email from front desk before my check in asking if I needed anything, got a beautiful room and the bed and pillows were SO comfortable.   I ended up spending more time in room than I expected after being cozy in the bed.   Nice big bathroom with cool rain shower heads.   Friendly service, fast room service, valet was helpful in recommending local restaurants...I would definitely recommend this hotel and would gladly stay here again.

27/08/12 | Link | Rating: 4.0
37. Peter K.
GREAT hotel. Love the decor -- they did a great job with renovating the building and maintaining a lot of the original features while making it look hip and modern. Also, it was much cheaper than a lot of the top-tier hotels in Minneapolis. The valet parking fee is a bit steep but the lower room cost makes up for that.

Location is okay -- there's some construction going on around the hotel which can make it kinda creepy looking at night. It's not immediately adjacent to restaurants and bars but you can find a bunch with in a few blocks walk. The restaurant Max which is in the hotel is supposed to be decent though I didn't have a chance to try it.

12/09/09 | Link | Rating: 5.0
38. Ebony A.
Very beautiful hotel, modern decor and it feels warm and cozy. Awesome lobby Apple computers at your disposal, friendly staff, great room service (kinda pricey), nice comfy beds, the only complaint that I have is the valet parking is expensive after the second night of valet at $30/day we decided to park in the parking garage on Nicolette also this is an awesome location right downtown which was perfect for us! I will be staying here again when I go back to Minnesota!

04/01/13 | Link | Rating: 4.0
39. Tim G.
I've now stayed at the Hotel Minneapolis a few times this year.   Each time I am amazed at how easy you make it to maintain a healthy schedule.  Rooms  are very easy to work in.  Great selection of healthy food in the lounge.  Excellent fitness room.

11/09/12 | Link | Rating: 5.0
40. Jeremy K.
I have been staying here often.  Great service includes a welcoming email asking for any requests.  Parking (valet only) is convenient and valets are friendly.  Front desk service and location is convenient (although not central) to downtown Minneapolis with skyway access.  Rooms are clean with high ceilings and comfort.  Concierge room is nice and clean and exercise room is spacious and comfortable.  Great spot... will continue to frequent!

14/04/13 | Link | Rating: 5.0
41. Kevin C.
This is a fabulous hotel, and was probably the best hotel bargain I've experienced in the last 5 years.  We spent 2 nights here last weekend, in town to see Brett Favre carve up our Cardinals.  The joint is walking distance from the Metrodome, which was part of the attraction for us.  The staff was super-friendly and accommodating, and the room was awesome.  Nice furnishings, nice shower, plenty of hot-hot water in the morning, excellent sound insulation.  The best part?  Only $98/night, with internet service tossed in for free due to Brak's Marriott Elite status.

The only downside is somewhat of a lack of restaurant choices in walking distance, but that's a minor point and wouldn't keep me from returning.  A solid 5-star rating on the world famous Brak-o-meter, and well-deserved.

14/11/10 | Link | Rating: 5.0
42. Kathleens S.
Although both times my husband and I stayed in this Hotel Minneapolis, over the past year, we found the rooms to be clean and staff friendly, we cannot recommend this establishment to others. Our last stay was the 1st week in September. We only stayed (1) night and had breakfast in the hotel restaurant.
Last month we noticed 2 separate charges, for small amounts, under $20.00 each, for the Hotel Minneapolis.  When, the 1st charge came through in early November, assumed it was for something we may not have paid, like valet, room taxes, etc. When the 2nd charge came through the week prior to Thanksgiving, and for another yet small amount, we knew something was amiss. Having NOT been in the hotel since early September, we know this charges were fraudulent. We called and spoke to "Brendan" in accounting, who very quickly and confidently told us he would make sure this does not happen again and will credit us for those previous bogus charges. I expressed my fear our credit card #, which is actually our debit card, to our checking account, is being used illegally. He assured us it is not and this mistake, which would not occur again. He said our credit card # would be deleted from the system.
Last night, another charge showed up again, this time over $60.00. I immediately called the hotel and spoke to 2 staff members. They had a similar story about the card key info not being erased. It is very disheartening to think they hold onto your credit card numbers for months afterwards and simply use them to make additional unauthorized charges. If one is not thoroughly sifting through their credit card statements, small charges like this, can be easily missed, especially if you frequent this hotel.
I wonder how many others this may have happened to and they simply are unaware?
Obviously, the Hotel Minneapolis, do not have safeguards in place to catch it, and their accounting practices are suspect, if our card is being used instead of other customers.
We stayed at various hotels, at least twice a month, for many years, and never had anything like this ever happen to us. It is an entire hassle to have our debit card being compromised to the extent we need to cancel it, and frustrating the Hotel Minneapolis financial operations is so lacking.

17/12/13 | Link | Rating: 1.0
43. Harriet B.
I've stayed at the Graves 601 on several visits, but it was out of my price range this time.   I stayed at the Hotel Minneapolis on a Sunday evening when things were pretty quiet.   I got a $69 rate on Priceline Express.   Not bad.  

The lobby was fine and the room was comfortable.   My only complaint is that ROOM SERVICE IS HORRIBLE!!!!!!   I wish I had just walked outside and found a restaurant....but I was sooooo tired after a long day of driving.  

My chicken Caesar was diced chicken....perhaps microwaved from Tyson.   My margherita flatbread was a greasy pizza instead.   My 3 glasses of Pinot Grigio was 2 glasses of nasty sparkling wine.  By the time I tasted the wine I didn't give a hoot....too tired to complain, but it was gross.  

All in with tip, it was $65.   Almost as much as the room!   Had a terrible night of sleep beating myself up for wasting money as well as a hundred other things on my mind.

Avoid the room service and you'll do just fine.   Lesson learned.

10/06/13 | Link | Rating: 3.0
44. Phoebe G.
Thieves!!! There's nothing that gets my blood boiling more than blatant dishonesty and stupidity. That's what this hotel's staff did.

We accidentally left a $200 bottle of unopened champagne there after our stay recently. When we called back inquiring about it, we were first given the runaround, followed by a complete lie in which they simply stated that the bottle was found open and was subsequently thrown away by the maid.

Okay, so let me break this down:
1. They found the champagne
2. They think we have nothing better to do than to call for an opened bottle of champagne
3. They offered no other course of action

So there... The hotel itself is mediocre but combined with a bunch of dumb lying thieves, i would say no thanks to such audacity of blatant violation of my property and my intelligence.

21/10/11 | Link | Rating: 1.0
45. Julianne S.
We had a wonderful experience here. We stayed here in early January and not only was our stay/experience very positive, but more importantly, the service we received was pretty stellar. We were upgraded to a suite, which was awesome. The bathrooms are super fancy and the showers are top notch. The hotel restaurant was really good, too. Cool decor, comfy beds, overall nice visit and would recommend it to others!

20/02/13 | Link | Rating: 5.0
46. Monica B.
I love this hotel!! The bar staff always treats me well when I go in for drinks, Valet is great and the rooms are nice.

I had breakfast here and it was pretty simple, just some oatmeal, but it was tasty.

Stayed December 2011, traveled with friends

25/01/12 | Link | Rating: 5.0
47. Sabrina C.
This hotel is TERRIBLE- the lobby looks very nice but once you get up to the rooms they are dated with cracked stained bathroom fixtures. No joke the bathroom had large holes in the wall, the sink had deep cracks that were stained black - just not a good experience. The heater is an old 1970s wall unit that's loud and not super effective.  They charge for internet (who does that anymore??)  I've stayed in 5 other hotels in the downtown MSP area - let me tell you there is much better.

20/02/13 | Link | Rating: 1.0
48. Linnea J.
This hotel is very clean and modern. The rooms are well appointed, clean and comfortable. The location is convienient as it is right downtown and walking distance to the mall.  Also like having the fitness center available 24/7.

I've stayed at this location a few times now for business since it is close to the office and they offer a special rate for the company I work for. However, each time I have had some issue with my reservation. Whether it's charging the wrong credit card or having the wrong dates on my reservation, it's always something. The staff is nice enough but I never really feel that warm welcome or apology when something has gone wrong.

There is a restaurant located on the property, Restaurant Max, the food is good (although I'd appreciate some more vegetarian options) but the service has been consistantly bad. Everything is slow from being seated, to taking your order, to getting your food itself.  Really puts a damper on a meal when you are in a hurry.

There is also a concierge lounge on the top floor that serves breakfast in the morning and drinks/appetizers in the evening. The only issue I have with the lounge is that it is that when they close down the food service they turn off all the lights/tvs without a word to anyone who may still be using the space to do work (this happened to me several times!) Does not make for an inviting work space!

I will probably stay at this location again out of convinience but they really have some room for improvement in their customer service.

21/02/12 | Link | Rating: 3.0
49. David O.
3.5 stars...its hard to complain about a hotel that gives you room at 60% off, an upgrade to a suite and two free breakfast buffets--and the food was great. The king bed and feather pillows were wonderful as was the beautiful lobby. I enjoyed the Grace Jones music and the 12 IMacs set up for guest use. Kate and her reservation/check in staff were the very best. 2 new TVs in the room were great too along with good bathroom products.
The down sides are minor but here goes...when this hotel was done it was an old bank conversion. The decor was hip and funky, but now it's getting a little long in the tooth. My room needed a fresh paint job, it needed a blanket provided for the bed..it's winter in Minnesota people.They did bring me one, but  asked for two. The bathroom tile floor was cold and the room didn't have a frig or microwave. My smoke detector light blinked all night over the bed. Note, it did not bother me, but only the Presidential suite has a bathtub. The showers are wonderful and special though. FYI, valet parking is $34..don't waste your money street parking is free after 6pm Fri until Monday am. If you're worried about snow emergencies..park in the Haff Ramp 2 blocks away. We were there SAT/SUN and paid $4 total for a secure, well lit ramp. All and all a good experience and out of the troubled noisy warehouse, and block E area YET downtown. In summer the walk would be nice.  ALso our WIFI was free with our Marriott perks card which is a freebie you can sign up for. We had free bottled water in our room.

18/02/14 | Link | Rating: 3.0
50. Abby S.
Holy giant room, Batman! Not sure how I managed to score handicap accessible accommodations (yes, I'm special, but not *that* kind of special), but that's what I got at The Hotel Minneapolis.

Seriously, the bathroom was as big as my kitchen back home! Too bad Annie D and I were too busy bopping around town to throw a mad house party in this room 'cause we could have fit at least 20-25 people in here, no problem!

The beds were comfy, there was always hot water in the shower and no need for maid service since I was only here two nights. And the lobby is gorgeous, especially the historic vault that you see on the way to the hotel restaurant. So why only 4 stars? No mini bar! What's a girl supposed to do late night when she wants candy?

Luckily, I managed to live without a sweet treat before bed - my cavity-free mouth thanks Hotel Minneapolis for that one. But still? For a $200/night room, I expect a little bit more.

31/10/10 | Link | Rating: 4.0
51. Jordan C.
Clean, comfortable, and cozy. The lobby and bar areas are gorgeous, and the vibe (simultaneously modern and retro) is seamlessly carried into the rooms.

This place provides incredible quality for the price. (However, take note of the $30 valet charge that is not included in your room rate. Additionally, you'll get a much better price through an online travel site like Orbitz rather than booking direct.) The front-end service is stellar, the room service breakfast is surprisingly solid, and the taxi service--always just a few steps away from the door--is phenomenal.

Highly, highly recommended.

27/07/12 | Link | Rating: 5.0
52. Nicole M.
Stayed here for 2 nights recently for a friend's wedding. They had worked out a "discounted" rate for valet parking at $22 a day. YIKES! The regular price is $30 a day. No thanks! There is a covered parking garage at 413 Nicollet that charges $12.50 a day. We unloaded our stuff, checked in and took all our things to the room while the very nice valet guy held our keys for us. then parked the car there. It's only a few blocks from the hotel.

The lobby is beautiful with high ceilings. The library is off the lobby, where the bank vault is located. They also do free wine tastings from 5-6 I believe during the week. We were pleasantly surprised to head down to the lobby to meet people and there was wine and cheese/crackers out.

The room was nice, with a very comfy bed with plenty of pillows. There was not a mini fridge unfortunately to put drinks in. The bathroom also had a very nice walk in shower.

The hotel is in an excellent location downtown, within walking distance to Target Field and all sorts of bars/restaurants.

They do not offer free wi-fi in the rooms which was a disappointment considering the price we paid for the room.

19/06/12 | Link | Rating: 3.0
53. Mariel J.
My wedding was in downtown Minneapolis, so we had many options for close-by hotels. We chose to book a block of rooms at the Hotel Minneapolis and were very happy with the decision. The Hotel Minneapolis has a great location - it's on the skyway system and an easy walk to Nicollet Mall and lots of downtown landmarks.

The hotel is a Signature Marriott hotel, which means that people can use or acquire Marriott points, but all of the design touches are unique to this hotel - giving it a boutique feel. The rooms are beautiful and many have great views of the city. The hotel is built in an old bank, and has been beautifully remodeled into interesting and usable spaces. I noticed after the wedding that many of the guests had taken pictures of the lobby, because it was so pretty.

The hotel has a restaurant and bar attached (Restaurant Max), which has good food and is very convenient for people wanting to eat without going far or for people wanting to easily meet up for a drink. We actually hosted an unofficial welcome cocktail hour in the bar the day most people arrived for the wedding. Even people tired from the flight could easily come join us for one drink. We also hosted a goodbye brunch at Restaurant Max that almost everyone seemed to attend!

The staff at the hotel was really easy to work with. We worked out a straightforward agreement that we were really happy with, which allowed us to lock in a really great rate for our guests and to earn a free night in a suite for every 30 room-nights booked by our guests. They kept in touch throughout the months leading up to the wedding to let us know how many reservations they'd gotten. They also worked with us to set up a suite to host people after the wedding and have beverages delivered to the room in advance. Overall the service was great and we loved the people!

11/07/11 | Link | Rating: 4.0
54. Tim F.
Convenient location with easy access to the rail, making it convenient (and cheap) getting to and from the airport.   It s location to the major downtown business areas and ability to use the connecting walkways, makes this a must stay if you plan to come here during the winter time. Also plenty of good restaurant and bars within walking  distance.

Rooms are really comfortable and recently updated. Excellent gym with great Precor equipment, circuit training and free weights.  

Only minus is if you are in a rush in the am, I would suggest ordering room service in advance or plan on grabbing something on the go. Restaurant  service was so slow that I ended up skipping breakfast after it took almost 20 minutes just  to take my order.

Besides that minor inconvenience, I would have given it five stars

05/11/11 | Link | Rating: 4.0
55. Gabi M.
When Annie D suggested I stay at The Minneapolis Hotel during my recent visit, I followed her advice.  I'm a Marriott rewards member, so getting points for my stay was a bonus, but that also granted me access to the concierge lounge where they serve breakfast daily (until 9:30am), and snacks throughout the day.  It also gave me complimentary wifi, and another huge perk was that the Yelp elite event was at Restaurant Max (the restaurant located inside the hotel), so it was extremely convenient.

I arrived on Easter Sunday and I was starving, but unfortunately, the concierge lounge was closed for the holiday and there was no honor bar in the room.  Despite the limited room service menu, I did manage to find something to fill my pregnant belly: a cobb salad, a side of potatoes, and an apple crisp for dessert.  (I told you, I was really hungry!)

I slept well and took advantage of the adequate gym each morning... the room was fine overall; just one complaint: the shower has glass doors and you have to step in it to get the water going, which makes it hard to get the right temperature without either freezing or burning yourself in the process.  I did enjoy the shampoo, conditioner, and soap, but don't expect additional amenities such as q-tips in your room at this hotel.

On a positive note, the room was clean, the staff was friendly, and the elite event at Restaurant Max was a huge hit!  I won't hesitate to stay at The Minneapolis Hotel again during my next visit to MSP.

27/04/11 | Link | Rating: 4.0
56. Lori C.
Clean, great location, terrific staff, beautiful building, easy parking.  Hard to beat that.
This is an old bank and if you love architecture you will love this building and the location.  GREAT restaurants in walking distance.

28/08/12 | Link | Rating: 5.0
57. Jacob L.
I stayed here for New Years for 1 night. Just getting around to writing this review. I am a platinum Marriott member and I spend around 100 nights a year in Marriott hotels, I  expected better service, this is not what I typically expect from Marriott. My check in was pretty smooth, but it took forever to get my platinum gift, which was a bottle of wine and some cheese and fruit, I called and they said it takes extra time to make, but when it arrived the cheese was dried out. I am used to having my gift already waiting for me in my room or it will arrive shortly after I get in. The rooms were nice and the hotel is really nice but the service was terrible, management was rude. I AM A PLATINUM MEMBER AND EXPECTED TO BE TREATED LIKE ONE. This is not a typical Marriott. Two stars is a stretch. I am sure the other Marriott are much better in the area.

03/08/13 | Link | Rating: 2.0
58. Megan S.
Beautiful lobby, great location (walking distance to food and night life), and a town car service to take you anywhere downtown for $7, but for the money I am surprised at how many things in our room were broken. The desk looks like it came from IKEA and is all chipped up around the edges, and there is a large crack in the bathroom sink. However, the bed is very comfy, the curtains block light wonderfully and I can't hear sound from any other rooms. Service is also impeccable; particularly Owen, a valet driver. We encountered him several times throughout our stay and he was always friendly. We never waited for our car, he remembered restaurants we had talked about possibly going to and had already told the town car driver where we were going before we even walked out the hotel door. It was like magic!

26/08/13 | Link | Rating: 4.0
59. Jerome I.
Very nice!!!!!

02/05/13 | Link | Rating: 4.0
60. Derek A.
Pro's: Great price from hot wire. Nice central location in downtown Minneapolis, we were able to walk anywhere we need to go. Friendly staff at the front desk. Large and very comfortable beds w/ down comforter and pillows., spacious bathroom, large 42 in tv screen and a clean room.

Cons: No parking, $30 for valet.Tip: Just use the garage on the corner of Marquette, and 4th st. It's only $4 a day on the weekends.  $10.95 for wifi access. No pool, or mini fridge in the room, but  We did have 2  bottles of warm Fiji water on the counter for $4.00 ea. if we chose. Decor was lame, not to my liking at least. Lots of oranges, yellows, and browns. Bring you check book if you plan on eating at The Max. Very limited menu and very small portions. You will probably leave hungry too, I know I did.

16/09/12 | Link | Rating: 3.0
61. Claire G.
This hotel was originally a bank built in the 1900's in the middle of downtown Minneapolis.  The still intact bank vault is right in the middle of the completely renovated lobby.   The decor is a very Mod and "loungy".  Cool lighting, open spaces, chain and velvet curtains.

There is a business lounge in the lobby where you can score free internet.  Otherwise you will be paying about 15$ per night!  A big minus 10 points in my book!  The bar/restaurant is dark and swanky.  I felt right at home with a martini.  

The front desk staff is mostly helpful, but after a couple nights of ordering room service, there is some room for improvement.  I am not sure if a couple people missed the morning staff meeting, but they didn't know the specials, soups of the day, specifics.  I suppose I could have gone to the lobby, but what's the point if that big bath robe is just hanging in my closet?  

The rooms are fairly large for an older hotel.  I absolutely loved the bed!  Huge and super comfy.  Upon making your reservations online, you can choose what sort of pillows you desire.  There is a small wet bar and "kitchenette" area which is nice if you are ordering food in.  Bathrooms are HUGE!  And the showers can't be beat with the body sprayers and a rain shower head!

Overall, this hotel has a very nice decor and the rooms are nice, but all in all the customer service and food could use some improvement, especially for the price!  I did get a discount; otherwise, I would have not even considered the Hotel Minneapoils.

03/01/12 | Link | Rating: 4.0
62. Theresa T.
To say the experience and customer service at the Hotel Minneapolis was poor is an understatement. We had contacted the hotel to set up a wedding block in late February for our early August wedding and had until July 1st for our guests to book rooms under that block. 3 weeks prior to our cutoff date, the manager emailed me (not called) in the late evening to inform me that our wedding block was no longer available since they had booked up. There was no apology or sincerity in the email. I understand that the block is not a guarantee, however, what makes me upset is that I don't understand why, knowing that this was for our wedding, the most important day of our lives, that the staff was unable to do the courtesy of giving us notice or a heads up that rooms were filling up so that we would be able to contact our guests to have been book a room asap. Absolutely no notice. After that, we were left scrambling to find another hotel and set up a last minute block, change the shuttle information, change our reservations, and contact 1) the guests who had already made their reservations to change them and 2) contact all of our guests who had not yet made them, since the invitations had already gone out with the Hotel Minneapolis' information on them.

This was such a terribly disappointing experience and I will not be recommending this hotel. It's even more disappointing that my fiance and myself are platinum Marriott members and both of our employers have corporate relationships with Marriott. If anyone is looking for excellent quality and customer service, this is not the place for you. I sincerely hope that this is not the normal standard in which you treat your guests and that you are able to use this to improve upon your practices in the future.

29/07/14 | Link | Rating: 1.0
63. Lady B.
incompetent staff. 2 examples:

1) room service. I order a simple salad, oil & vinegar dressing. about 40 minutes pass. I call, oops they forgot. When they finally bring it to my room, they make three separate trips: once with the salad, once with vinegar, and finally with oil.

2) its now been almost a month since my stay, i've tried 3 times to get them to email a bill to me. Each time I don't receive it. Since I can't expense it without a receipt, I will just have Amex delete the charge, their loss (and my waste of time for trying to help them get their money).

11/05/14 | Link | Rating: 1.0
64. Justin B.
As a former hotelier, I am remarkably picky at hotels. For the price paid, this place truly is as good as it gets.

My wife and I truly enjoyed our stay. Valet was courteous, lobby was stunning, check in was smooth, the room was great, the bed was comfortable, the soaps in the bathroom were top notch (and organic), and breakfast was very impressive. (Omelet's, ganache / cream cheese crepes, lots of fresh fruit and berries, and a whole bunch of other fun foods)

I will, without a doubt, be staying here again. Great job.
(Dinner at Max was good, not great. I will review Max separately)

05/02/13 | Link | Rating: 5.0
65. Kaitlyn H.
This was my second stay at Hotel Minneapolis, after getting a stellar deal through Hotwire. The first time around I was blown away. The location is perfect for bar-hopping or dining downtown, the lobby and general decor is absolutely gorgeous, the staff was friendly and helpful...I could go on. The second time, however, was more disappointing. I'm not generally one to complain, but our view of a brick wall didn't fly with my boyfriend, so he decided to call the front desk and request another room. While he was on the phone, I turned on the light and noticed that the walls were dirty and scuffed up, with large chucks of paint and plaster missing. The white bedspread was discolored in some areas, and the thread was coming apart and fraying everywhere. The remote was laying upside down on the bedside table, with no backing and the batteries popping out. Not exactly what you would expect for a 4-Star Hotel. The front desk was very friendly, and moved us to another room with a slightly better view. The second room was much nicer, although the bedspread was still frayed. As stated in other reviews, the beds are extremely comfortable! They definitely need to update their bedding though.

The parking was another battle. The hotel offers valet for $34.00 + tax, which seemed excessive but they also mentioned a parking ramp across the street. We decided on the ramp, and took the skyway across which was very convenient. When we checked out on Sunday morning, we headed to the back to the skyway and saw two other couples  waiting for the automatic doors to open. One of them said that the front desk attendant at the hotel said the doors don't open until noon (it was 11:55) so we waited. By 12:15 we were all still standing there ready to walk back down to the hotel, when a security guard happened to see us and ushered us down a different way because the skyway and adjacent building were closed on Sundays. We ended up having to backtrack around the building and walk across the street where we had to buzz and wait for someone to let us in. It ended up taking over 30 minutes to get to our car. If the hotel recommends that ramp to guests, they should absolutely inform them that the building is not open outside of normal business hours. We did only pay $8.00 to park overnight, but the hassle was ridiculous.

Pros: Perfect Location, Beautiful lobby and restaurant, quiet rooms, comfortable beds.

Cons: Room aesthetic, quality of bedding, parking

17/02/14 | Link | Rating: 3.0
66. Craig S.
I have two gold standard hotels (well 3) that I compare this to: one is Hotel Icon in Houston and the other is Hotel Belleclaire on the upper west side of NYC. I thought this one ranked just below the other two.

Great lobby, decent restaurant, friendly staff, nice enough rooms, good gym, and right in the mix downtown.

I would definitely stay here again.

17/03/13 | Link | Rating: 4.0
67. Rick L.
Very similar to The Westin both good and bad. Both have been renovated from old banks, have beautiful lobbies and are smack dab in the middle of downtown Minneapolis. They also both have tacked on fees like valet only parking and paid wi-fi.

They were kind enough to "upgrade" my room to a handicap accessible room to give us a little more space for two pack and plays even though we booked through hotwire.

Had three separate small issues with the front desk, maintenance and the maid staff on a two night stay but nothing unforgivable. Would stay again but wouldn't seek it out.

04/08/13 | Link | Rating: 3.0
68. Christen S.
This hotel was beautiful (and cool to see all the features from the bank that previously had been located there including the vaults), the view from my Signature King room was amazing and the staff were so friendly and helpful. While we were checking in a server from the bar/lounge area offered us cheese and wine (which we declined because we were heading out to dinner after we checked in). The room was fairly spacious, but the well-designed setup made it feel even larger. The bed  The bathroom was also quite large and the shower head was AMAZING! We did get free Wi-fi as part of our package so that was nice, otherwise I would have been disappointed to have to pay $10.95 for it. I also thought it was neat that the general manager posted his cell number and email address in the room for you to call him at any time if the hotel staff couldn't resolve any issues you had.

They do only offer valet service and it is quite pricey ($30/day) BUT they were awesome! They would pull up our car, warm it up (since it was the middle of winter) and we just hopped in and went our merry way. Also, I don't know the name of the head valet guy but he was awesome! He would ask questions (how was dinner, what plans do you have today) and then would remember us the next time and ask about the previous day. So while I inwardly cringed when I saw the price of the valet on their website at least he made it seem worth it.

We did do the breakfast buffet at Restaurant Max, which is located in the hotel. I would rate it as great hotel food, but poor restaurant food.

08/01/13 | Link | Rating: 5.0
69. Mary S.
Having just checked out this morning of the Hotel Minneapolis, I'd happily go back based on the bed alone. We had a groupon for a king bed room, and it was definitely worth the $89/night price we got. The room itself was on the small side, but boy, oh boy was that bed comfy. Super plush and clean, we were able to sleep off the travel woes of the previous day.

The downsides for me were as follows: the wifi costs $12/night, even though according to the groupon, it shouldve been included. Secondly, our room was by the stairs, and the door must've slammed on average 1.5 million times that night, waking me up every 3rd time. Lastly, there was no bathtub, only a stand alone shower. For many people this isn't an issue, but I like to take baths quite a lot and always find that information useful when making hotel plans.

I can't comment on the restaurant or bar as we basically checked in and promptly passed out for the better part of 12 hours. For what we paid, it was a steal and a very comfortable night's sleep in downtown Minneapolis.

21/06/13 | Link | Rating: 4.0
70. michael y.
Just checked out of the Hotel Minneapolis after my second stay there with both being absolutely positive experiences. Housed in an old bank building gives the hotel great bones with a semi sheik motif laid down around all the history, pulling it off to give the lobby area a comfortable living room feel that you actually enjoy being in. The front desk was outstanding on every interaction, special mention goes to Nick and Ellie who couldn't have been more accommodating on every request. We all worked one afternoon in the "living room" off of the check-in lobby in between meetings, and Nick came over to see if we needed anything, then brought us a pot of coffee out, thank you sir! The rooms are spacious, have had light remodeling and overall are very comfortable given the buildings original structure. This hotel is not the Loews or the Westin as far as sheik ness and creature comforts but it's also not the high price of those chains. The Concierge Lounge is one if the better ones you find at Marriott's and there is a pretty decent gym on that same floor. Overall, I really enjoyed the hospitality of the front desk, the quality of the Concierge Lounge, the laid-back vibe and comfortable feel of the place. I will be using this hotel on future business trips.

20/02/15 | Link | Rating: 4.0
71. Steven S.
Beautiful hotel lobby and rooms. An additional benefit here is if you're a Silver member in the Marriott Rewards program, you get automatic access to the concierge lounge. This sets The Hotel Minneapolis apart from other Marriott properties, as the others typically require Gold status before granting this privilege.

And the lounge is great. Plenty of food, drink, and superior service.

Good location downtown, within easy walking distance to restaurants and other places.

I strongly recommend the hotel restaurant, Max. Had an outstanding chicken flatbread pizza there. And I like the name. It reminds me of a Golden Retriever I once had...

22/11/12 | Link | Rating: 4.0
72. D D.
Positives: Great service at the reception desk. Staff is friendly and efficient. Rooms are clean and spacious. Covered parking is available.

Need to work on: there's no bottled water in the rooms which is a standard service offered in many other hotels around the world. Also, breakfast service should include more options such as pancakes or waffles. A lot of options go around bread and not much is left for hungry non-bread eaters.

11/12/13 | Link | Rating: 3.0
73. Kim C.
This is a beautiful hotel!  Completely worth the stay!  Priceline gave it to me for $50.

27/06/14 | Link | Rating: 5.0
74. Lisa E.
Colorful and pretty lobby; the rooms were beautiful.   Being a dog friendly hotel was a definite plus!
I'll definitely stay here again!  They did not have a pool, so the front desk called over to the Westin to get us a pool key to their facility!  How wonderful is that!

02/12/12 | Link | Rating: 5.0
75. Michael H.
This was my fifth stay here, although a couple were prior to Marriott taking over, which is usually a positive for me since I have Platinum status with Marriott.  Lobby great, people nice but un-accommodating, room not so much.  This is the second time staying here that I had a view of a brick wall 10ft from my window.  It feels like I'm sleeping into grandmothers basement and I specifically asked for a room with a view.  Second, my room floor was wet and sticky, (not what your thinking).  The entire floor was wet and sticky, as well there was a musty smell.

I proceed downstairs and the front desk tells me my carpets were just cleaned (like I should be so lucky), this is great, but don't book the room until the carpet has had time to dry.  They did nothing about it and again acted like I should be happy that I had clean but wet carpet.  This is an older hotel with very little ventilation, I get it, but come on.

Marriott I'm disappointed.

Regards,

Platinum Soggy Socks

23/04/14 | Link | Rating: 2.0
76. Evan A.
Hmmmm. Torn about the review. I got this place at a great deal for a long weekend for my friend and I who have never been to Minneapolis before.

Pros:
- love the location. A little farther from all of the action, but nice because there weren't crowds of people
- great deal for the location
- we were in a higher room and heard no one else our whole stay

Cons:
- room service, took an hour (we were quoted 30mins). The food was barely average and the missed something on our order

14/07/13 | Link | Rating: 3.0
77. Kirsten M.
Lobby area is beautiful and modern. Unfortunately that was where the positives stopped on our visit to this hotel.

While in Minnesota for business I planned an extended weekend in the city as a "get away". I booked the hotel online through hotels.com . The first room we were placed in was nothing like the pictures . The walls were filthy, black smudges and dirt and huge chunks of plaster and paint missing. The desk also was extremely beat up looking , with chunks missing all over. Im not one to ever complain, but this was completely unacceptable.

Guest services moved us to another room right away, to their credit, which was on the same floor but larger and cleaner. The walls still had some chips, but much better than the 1st room.

If you're on the interior side you have a view of the other rooms and that's it. No city scape. There is a charge for wifi, a service I expect free in this day and age. Valet is another fee.

The front desk refused to award Marriott points because I booked through hotels.com .  I'm a platinum member.... I book through Priceline all the time and have never heard if this before.... And my member gift was free wifi..... Not exactly the standard.

The hotel and room was quiet, but aside from that not what I expect from a Marriott and would not stay here again.

11/01/14 | Link | Rating: 2.0
78. Bruce K.
Neat property in Marriott's "Autograph Collection" which I think means that it just doesn't neatly fit into their usual brands like Fairfield and Courtyard. Because I stayed for the weekend, I got a great deal on the room rate. And because I have Platinum status with Marriott, I got free wifi and (weekend) free breakfast.

Very nice room, though if you stay here you may want to ask for a room that doesn't face the central court yard. I'd have liked to have something with a view, perhaps. Otherwise, a good desk with a comfortable bed, walk-in shower and coffee service.

Neat lobby and neat restaurant. The wine room / vault is an actual vault!

Only a block from the nearest light rail station and within walking distance of the downtown Nicollet Mall and Hennepin Avenue areas.

I would stay here again.

27/08/12 | Link | Rating: 4.0
79. Kelly T.
A great hotel lobby and ambiance. The room needed some updating and the heat was broken (we called to have fixed, never happened). Loved the pillows and big TV. I wish someone at the front desk would have told us about the sky walk (connecting all buildings so we didn't have to walk outdoors).

03/03/15 | Link | Rating: 4.0
80. Cameron F.
Great customer service.  They were basically begging to help me with my next step in life.  Everyone had a great smile and was 100% genuine.  The accommodations were beautiful beginning at the lobby and it's grand hip design.  This is another very well done old to new conversion.  The rooms are simple stylish, kid of a minimalist with color.  Get ready for an amazing nights sleep as the sheets are to die in you sleep for.  They seriously must have a 1M thread count and the bed is JUST the right amount of firm vs soft.  The concierge club was beautiful, probably one of my top picks.  Very comfy yet still upscale.  The location is perfect and walkable to anything downtown.   Stay here!!!

18/04/14 | Link | Rating: 5.0
81. Sam L.
99% of my stay was great, until I woke up the 2nd night and saw I had itchy red marks on my back and back of my legs.  At first glance I thought maybe they were allergic reaction to the hotel lotion, or something I ate.  But many of the wedding guests stayed in the hotel with no issue, and I never had food allergy that resulted in itchy red marks.

Bed bugs? Maybe.  I also know I didn't sleep anywhere else and other people have sat in the same rental car as me.  After throwing all my clothes in the washer when I got home, and waiting 3-4 days, all of the red marks are pretty much gone.

Nevertheless, the front desk was attentive, the room was roomy with plenty of pillows, towels and basic amenities were included (no microwave, fridge).  The TV was plentiful for the room size, with a generous mount that lets you watch from the table or the bed.  The rates were also reasonable based on its location and room size.

But I probably won't go back again, knowing that there are possible 'red itchy marks' waiting for me.

30/11/13 | Link | Rating: 2.0
82. Abbie F.
I love this hotel!! The beds are super comfortable and the fitness center is large. The restaurant is also okay and a good place to grab a drink. What made my day this last time was the exceptional service I received!! Denis ensured that my stay was both enjoyable and comfortable. I can't wait until I stay at Hotel Minneapolis again!

16/06/14 | Link | Rating: 5.0
83. Sal K.
This hotel is a dream come true.  It's like it was built to my specs.  Aesthetically, the rooms are exactly what I desire.  They're minimal and contemporary without being sterile.  The beds and sheets are quite comfortable.  The toiletries are cruelty free brand Pharmacopia. The lobby and other common areas are breathtaking and showcase the building's history.  The hotel is also skyway connected.
Added bonus: A hummus plate is available through room service.
Seriously, what more can you ask for?

20/01/13 | Link | Rating: 5.0
84. James P.
We stayed at Hotel Minneapolis for four nights. My expectations were high, because I have stayed at other Autograph Collection hotels by Marriott that were very nice. Hotel Minneapolis was just nice.

The location is a bit off the main drag from the restaurants and hubbub, but not a far walk.

The feel of the building is not fully committed to any particular style, which did not match with my expectations of a boutique hotel.

The staff are friendly, and upon a late arrival our first night we were offered a larger room. The room was large with high ceilings and two large windows. Again, the style of the place felt more like a typical hotel than a boutique. Since we chose this hotel hoping for a unique experience, that is where most of my disappointment lies. Everything else about the hotel was standard nice--clean, comfortable, and service-oriented. If you are looking for those three things, this is a good match. If you are looking for a boutique hotel, look elsewhere.

08/08/14 | Link | Rating: 3.0
85. Cathy K.
Very nice. Lots of neat architecture. HUGE shower. Would stay here again.  Walking distance to all downtown Minneapolis attractions. Nice restaurant attached. Clean.

15/11/14 | Link | Rating: 4.0
86. Alejandro B.
I stayed here for work and was blown away by the accommodations here.

The lobby is beautiful, a combination of retro architecture and modern lighting.

The breakfast buffet (which was included in my package) was filling. My waiter would always find some Greek yogurt for me if it wasn't placed in the buffet itself.

The room was very comfortable too.

I'm a fan.

04/02/14 | Link | Rating: 5.0
87. Tori K.
My husband and I stayed here for two days, we got an awesome deal on hotels.com , $99/night.  The hotel is well taken care of and the lobby area is beautiful.  Staff is friendly, we were in and out quick with both check in and check out (our room was even ready around 12 noon which was a pleasant surprise).  Our room wasn't quite what I was expecting.  It needed paint touch ups and the only view we had was that of another building.  Our shower didn't have a glass door like the pictures, but a sketchy plastic liner instead.  The bed was comfy and the room was clean, that's what counts I guess.  

What we really enjoyed about this hotel was the location!  It is very easy to get to from the interstate.  We were in a very short walking distance from the light rail.  Many restaurants, shops, Target Center, and Target Field were in walking distance as well. (Yelp made it super easy finding great places to eat and shop along the way including Target just a few blocks away for a quick pair of black pants after a wardrobe malfunction).

We will definitely stay here in the future; however, only if another deal is offered as I don't think the regular price is worth the room that we had.

22/11/14 | Link | Rating: 3.0
88. Kevin C.
After my recent terrible stay at a Hilton property, I realized that I have taken for granted the hotels I stay in for business travel and should have left feedback for The Hotel in Minneapolis.

I had a great experience here. The staff here was great. While checking in, I think three  people asked if there was anything I needed.  The room was a very good size. Everything was very clean and the breakfast at the lounge was above and beyond a "continental" breakfast. I will definitely stay here again. The bonus was the fact that I did not have to step outside in 20 degree weather to get to my meetings since the bridges connected directly.

06/03/15 | Link | Rating: 4.0
89. Meghan M.
We had a swell time in MPLS and at the Hotel! We were able to check in early (which was *very* helpful), and the clerks on duty were great. We got excellent breakfast advice and one facilitated our breakfast coupon into appetizers. Yum!

There are also vintage toys (tractor & train) in the lobby. I saw several young guests outrunning their parents to check them out. Too cute! It's a very nice hotel; I recommend it!

21/05/14 | Link | Rating: 4.0
90. Tim R.
I enjoyed my stay here in June 2014 for 4 nights on a business trip.

Room: Decent size and clean with a nice working desk area.

Bathroom: Decent size and clean.

View: No view for me, was looking at the wall of another building.

Front Desk Service: Did not interact with them much but they were nice and attentive upon checking-in.

Restaurant and Bar: I enjoyed the food and drinks at the lobby restaurant and bar. The breakfast buffet was great and so was the service of the staff. Actually the service was excellent.

Lobby: modern cool looking lobby

Gym: on the top floor like a penthouse but very basic and a bit disappointing

Side Note: visit the lower level to check out the vault doors they kept around from when this building was a bank....very cool, or at least I thought it was.

29/07/14 | Link | Rating: 4.0
91. c g.
I really enjoy this hotel. The rooms have been updated nicely, the atmosphere - a bank built in 1927 (or thereabouts) - is beautiful and grand. There are not views and that type of thing but internally it is terrific.

While we were here there were not enough people to test if the employees were well trained and fast. It was like we had out own servers all weekend. But their room rate are usually reasonable for downtown Minneapolis ( this weekend was 119), so it's expensive but I guess that is the market.

If you like updated old historic buildings, this is a good choice.

One strange thing did occur and that was the bartender have my lady friend and I a discount pass to a strip club next door and was encouraging us to go. We really just wanted a drink in our hotel.  Some people.....

11/01/15 | Link | Rating: 4.0
92. Lori W.
Trust The Autograph Collection  - Marriott's unique offerings of hotels across the country. Loved the location near The Target Center and restaurants, although you should plant yourself at the bar because their food is DANG good. The tomato soup & grilled cheese wedges - fantastic. Excellent and attentive bartenders.

Soaring ceilings; an historic bank building.

wish I had known you could take a $2.50 train from the airport to downtown - wihin a block of the hotel - will remember that next time. $$$ if you take a cab.

Front desk very accommodating printing documents for me.

Truly an enjoyable stay and would definitely return to this hotel.

Rooms - nicely appointed and very clean.

Need to save up some more Marriott points and return to Hawaii !

17/10/14 | Link | Rating: 5.0
93. Chris W.
This hotel was outstanding. Would highly recommend and also what stay here again for sure. Great location of downtown within walking distance of many great restaurants. The lobby bar was outstanding. Also a very nice concierge level on 10th floor. Great view great evening hors d'oeuvres great breakfast set up. Plenty of room not overly crowded like a lot of concierge rooms. Typically this location can be pricey if you find it at the right time the value proposition is phenomenal.

19/11/14 | Link | Rating: 5.0
94. Annie M.
I stayed at the Hotel Minneapolis in February for 2 nights. The staff was extraordinarily welcoming, which paired with the stylish lobby led to a wonderful first impression. The Max Restaurant was pretty good, I had a turkey sandwich and cup of chicken and wild rice soup. The soup was AH-MAH-ZING, but as I am not a culinary expert, maybe it's not a super complicated dish. The sandwich was nothing amazing, and I decided to take it back to my room for lunch the next day. When I got back to my room I realized I did not have a mini-fridge, which I found somewhat surprising. The shower was gorgeous, although I did miss having a bath during the cold nights. I would definitely stay here again.

30/03/15 | Link | Rating: 4.0
95. Liz G.
I love being pleasantly surprised by a hotel stay! So many hotels are basically regurgitated ideas of a room with a desk and a tv. And yes, our room had a desk and a TV. But the hotel itself is beautiful, the location is incredibly convenient, and the price was AMAZING.

The building is very cool, and it's fantastic they kept so many of the original features from when it was a bank. Our room was very mod, it was clean, and the bed was so, so, so comfortable. We slept incredibly well, only getting up to make sure we made it to breakfast!

I don't know what their regular rates are, but if you're looking for an incredible deal and find this as an option, take it. It's a high-end hotel at roadside prices.

The ONLY downside is that the valet was super expensive ($36) and I just went with it because I'm not familiar enough with the city to find a garage. But that's fine. I paid for convenience!

04/01/15 | Link | Rating: 4.0
96. Brian M.
Let me just start off my review by saying that initial booked this hotel on price alone for a trip to Minneapolis, the Marriott brand helped secure some additional points and was a nice added bonus. Overall this was one of the best value's located downtown, and to make things even better is a nice hotel.

I booked about 3 weeks early on Marriott.com and secured a pretty good rate of $116/night, however after that there were some problems with the credit card thinking there was possible fraud and the room was on hold after a quick call to both the hotel and credit card company we were back in business. It wasn't until I arrived early (about 11:30am) for check-in that I discovered the hotel had upgraded me from a Standard King, to a Junior Suite. I am not sure if this was because of the other issues or because of my Marriot Rewards status, either way the upgrade was greatly appreciated. The front desk staff was super friendly and even had a room ready for an 11:30 check-in.

Once I got to my room I discovered exactly how sweet the Junior Suite really was. The room was huge, with a large seating area and 42" TV and a fridge. The desk was located along a long wall opposite of the bed. The bed was located in a corner with windows on two sides, which provided some nice views of the Minneapolis streets. Another 42" TV was mounted to the wall and extended out over the bed. The bed itself was comfortable, however the pillows were a bit of a disappointment. For some reason I can never find a hotel with good pillows, I guess I am going to have to start packing my own when I travel. The bathroom was huge, and offered a nice walk in shower with two shower heads, one of which was a rain shower. There were some nice toiletries provided however I didn't use them as I usually have my own. Over all the bathroom was large enough for 2-3 people to get ready if needed.

The staff at the hotel were friendly, I even stopped down that the bar for a drink one evening and made small chat with the bartender who made some recommendations and even provided me with a coupon for free admission to a local club. A nice gesture, however I already had other plans while in town.

One added bonus to this hotel is that it is connected to the Minneapolis Skyway, which is great during the winter months as it allows you access to many of the other buildings downtown via a connected, temperature controlled walkways between each building. Inside the walkways you will find various shops and dining options which will keep you away from the brutal cold of the northern winters, or the occasional hot summer day!

Overall I enjoyed my stay here, it's probably one of the nicer Marriot properties I have stayed at. If returning to Minneapolis I know that I will be booking this hotel as it offered a great stay and an amazing value!

07/11/14 | Link | Rating: 4.0
97. Kim N.
Fairly nice hotel in the middle of downtown. A 3 min walk off the Blue Line Governor's Plaza stop makes it really convenient from the airport. Large room, bathroom. No fridge but a tv, safe, waterfall shower and comfy bed. Complaints are internet is a fee and one of the bathroom walls has condensation they need to wipe down before patrons check in. Otherwise you can get pretty good deals ((under $150 night) for a good locale

25/04/15 | Link | Rating: 4.0
98. Teressa W.
Fabulous!! Beautiful hotel. Excellent staff. In the heart of the city. Easy walk to the river and to the Mall of America. The rooms are nice, the beds are divine and the atmosphere is second to none. Wonderful stay and I can't wait to go back and bring my family.

22/05/15 | Link | Rating: 5.0
99. Catherine C.
The Hotel Minneapolis is beautiful inside and the rooms are extremely comfortable. I found the bed to be one of the most comfortable hotel beds I've ever slept in and the bathroom was one of the largest, even compared to Vegas. The rain shower was marvelous.  I have great memories of this place. So...I loved our stay and cannot wait to stay here again this month!  We stayed during Valentine's weekend last year and it was a lovely experience. If you go on Hotwire you can score some really great deals on local hotels. You never know what you're going to get, but I always try to narrow my search down and select only the ones that say "Boutique Hotel", you're bound to get a unique, cozy property. We managed to stay at Le Meridien Chambers, W Foshay and the Westin by using Hotwire.

Our room was clean, quiet and peaceful, not much of view but that's ok. The rooms might need a bit of an update, but I adore unique historic properties so for now I'll just revel in the glory. Like the Westin Minneapolis, this building used to be a bank. Built in 1906, transformed in 2008 to The Hotel. (History nerd alert)

Room service was top notch. We ordered breakfast the next morning and it arrived within 15 minutes.  Restaurant MAX serves breakfast, lunch and dinner. Valet area was very helpful, they got us a car within 5 minutes and we were whisked away to our downtown dining destination, The Capital Grille. Only snag was - no pool, and the ice machine on our floor was out of order, so I used the stairs to go one floor down. When I got there, the door didn't open, so I was stuck inside the stairwell and had to go back up. Felt a little bit trapped, but when I got back to our room I called Front Desk to let them know the ice machine wasn't working and they fixed the problem. I just wanted to keep my vodka cold.

10/02/15 | Link | Rating: 4.0
100. Benita D.
Great stylish high end Marriott property at reasonable rates.

The molten lava cake in Max restaurant, in the hotel, was $7 and very rich ..and plenty for two.  

Room was great.  Tallest shower head I have ever seen.  

Our complements to Allison, General Manager and Greg Bader, our front desk professional.  Greg had excellent local knowledge, was lightening fast at the basic check-in tasks and was thougjtful, kind and took extra care to execute the many detailed tasks to make our visit perfect.

We chose the hotel because it was close to the Guthrie theater ..and because we had to get away from home for the weekend...it was great! We highly recommend this property.

13/03/15 | Link | Rating: 5.0
101. Ed R.
Just a few words to give you a quick idea of the place.

Beautiful entryway, gorgeous and very comfortable/comforting lobby, and a nice bar/restaurant inside. 24-hour exercise facility with some nice amenities. A comfortable room with an extraordinarily friendly staff.  

Overall, a lovely can't-miss hotel.

07/05/15 | Link | Rating: 4.0