HomeMissouriSaint Louis, MO → Ramada Plaza Hotel St. Louis Downtown/At Convention Center
Booking.com

Ramada Plaza Hotel St. Louis Downtown/At Convention Center in Saint Louis, MO

Ramada Plaza Hotel St. Louis Downtown/At Convention Center in Saint Louis, MO

Specialties

Ramada offers meaningful relaxation - an affordable, welcoming, and restorative experience.  All Ramada hotels offer free WiFi, free in-room coffee and are a part of Wyndham Rewards loyalty program.

Ramada Limited Hotel:
Offering high-quality accommodations at value prices. Guests will enjoy free continental breakfast and swimming pools at most locations.

Ramada Hotel:
High-quality, attractive accommodations for the mid-market traveler. Amenities include swimming pools at most locations, on-site restaurants or a-la-carte food service, plus business services, meeting rooms and fitness facilities.

Ramada Plaza Hotel:
Taking the Ramada experience one step further in terms of service and style. Designed for today's most discerning travelers, these full-service hotels are conveniently located near city centers and/or airports. Most Ramada Plaza hotels offer on-site restaurants and lounges, conference and banquet facilities, a business center and fitness facilities.

 

Company Info:

Rating: 1.92

Address: 811 North 9th Street, Saint Louis, MO, 63101

    Hotels in Saint Louis, MO

    Relevant

    Map:

    Comments (39):

    1. Lisa H.
    Only redeeming quality was Dorian at the front desk. Old, door handles broken and on door upside down, gym equipment out of order, room smelled at big spray. Needs serious upgrades

    16/06/12 | Link | Rating: 1.0
    2. Larry M.
    Very noisy and run down. Don't waste your time.

    21/06/13 | Link | Rating: 1.0
    3. Gestalted G.
    The hotel looks beautiful and located in a convenient location, but the customer service is terrible. Understaffed and rude service. The front desk manager forgot to check us in at one point until someone else caught his mistake. There was a fire the day we went and all the hotel guests evacuated the building. There was no protocol established and no communication by the hotel staff as to what was occurring. We stood in the smoke for 3 hours, unsure of where to go. Firemen provided blankets, while hotel staff did nothing to comfort the guests. Alarm was blaring the entire time. Next day, no hot water. Had to contact front desk and waited for an hour and a half for them to respond by turning on the hot water boiler.

    04/01/13 | Link | Rating: 1.0
    4. Jennifer K.
    Cons:
    * Entrance doors broken
    * Watched bellman/door man ignore woman in a wheelchair struggling to get in the broken door and refused to lend out his luggage cart
    * Room smelled of cigarette smoke even though the hotel was non-smoking. When I complained I was told to sniff to find which room it was and then call down.
    * Over a block walk (outside) from parking ramp to hotel in very sketchy/unlit part of downtown. No security presence.
    * Restaurant and "bar" were run down
    * Leaking water, open floor drains right next to electrical outlets (in ice/vending areas)
    * LOUD! Do not expect to sleep here. There is no sound-proofing. I could hear the people over, under and around us at all times.
    * Puke on the carpet
    * No extra pillows to be found in the hotel
    * Understaffed
    * There was a streaker on our floor, parties and lots of fights. I know it was mardi gras weekend but I thought it would be loud not dangerous. The two security guards I saw (they were labeled by hats that said "Security") were always hanging by the bar/restaurant/lobby area.

    Pros: (yes there are a few)
    * The front desk staff WAS friendly...even if they couldn't help with any problems
    * The lobby is nice
    * The bartender was great

    12/02/13 | Link | Rating: 1.0
    5. Kate I.
    My husband and I stayed here because of a Groupon. The lobby and hotel itself was alright. The room was clean, no complaints there. But it was pretty much the worst sleep ever. The hotel pool is located on the second floor, in a central courtyard surrounded by all the rooms. Our room was right on the pool. It was AWFUL. Every time a kid jumped in the pool or screamed, it would echo like crazy. Then, every time someone shut a door it would echo even worse. There was a party and a wedding going on that night, so people were going in and out of their rooms all night.

    The reason I gave this two stars was because of the customer service. When I called to complain about people screaming in the courtyard at 11:44 pm, the woman at the front desk was very nice and said she would have security take care of it immediately. I don't think the people at the front desk could hear the noise above because of the design of the building. Every employee I encountered was very kind and helpful. We did the breakfast buffet the next morning and the employees there were exceptional. I will also note that I really liked the lobby design, there was a lot of extra seating there and the interior design was pretty cool. Also - free wi-fi, always a bonus.

    10/02/13 | Link | Rating: 2.0
    6. Rob B.
    Arrived past 4pm and our room was still not ready. I had to wait an extra 20 minutes for the room but when we got to the room, it was large and spacious. The room was updated, clean and worth the price. I ended up getting the room through Groupon, which was for a suite. If I ever made it back to St. Louis, I will definitely stay here again.

    28/07/13 | Link | Rating: 4.0
    7. Kate P.
    This used to be a Holiday Inn, now it's Ramada. Because we didn't know this until we got there, we didn't read everyone's reviews..."STAY AWAY!" would've been a good recommendation.

    Let's do the good first:

    1. Food at the 9th St Bar (downstairs in the lobby) was pretty good.

    2. Staff at the front desk is friendly, though not very knowledgeable.

    3. The lobby is very pretty, and misleading as far as setting up expectations about the rooms.

    4. No (obvious) bugs in the rooms.

    The bad:

    1. Parking is $15/day - no free parking for the hotel

    2. Bartender is a witch. Mean, unfriendly person. I hope they fire her.

    3. The swimming pool is small and yellow...with a tinge of green. I wouldn't dare go in it.

    4. The rooms are dirty. Very. I am not sure they ever do anything besides wiping down the toilet, vacuuming and changing sheets. Which still somehow end up having weird red stains on them.

    5. The TVs are old, and given that we had to move from one room to another, we know that at least one of them makes a strange noise when it's on. Like a very loud mosquito. VERY LOUD MOSQUITO.

    And also...

    1. Our heater in room #1 wasn't working. We called about it twice, since the temperature was 55 and we were freezing. The first tech couldn't fix it but didn't tell anyone, and just went home at the end of his shift. The second time we called, the tech couldn't fix it and didn't know what to do. Since he left a bunch of dirt around - on sheets, everywhere in the bathroom, and the heater still wasn't working, I asked that they move us to a different room. They were nice enough to.

    2. Wi-Fi wasn't working the first day, and the night staff "didn't know" that the entire hotel system was being upgraded that night/day. It was up by the afternoon the following day, but this sure made it look like they keep their night shift people in the dark.

    3. Finally, as we were leaving after staying there for 3 nights, the vending machine ate our money and didn't give us anything. The front desk person was nice enough to reimburse us, but this was a sure sign that the place didn't want us there. Not even a little bit. So we won't go back!

    22/05/12 | Link | Rating: 2.0
    8. Wayne K.
    NASTY...... The first room we had someone had smoked in, supposedly a non-smoking room. The next room had a "banging" a/c fan. I used to live near O'Hare airport and hearing the planes land and take off was quieter then this a/c. Then the toilet started to leak from within so we heard the bowl fill constantly. Oh by the way, no TV. Hotel from HELL!!!!!!!!!!!! It was however close to the St Loius Rams stadium and about 1 mile from the Cardinals digs. Staff seemed overwhelmed.  Still, 1 star max............

    02/09/13 | Link | Rating: 1.0
    9. Gino D.
    DO NOT eat at the 9th st restaurant in the hotel.... It's horrible!!! The staff was hella rude and the good sucked

    01/02/14 | Link | Rating: 1.0
    10. Terry C.
    Stayed at pretty much every hotel in St. Louis. And this was by far the worst one ever. The biggest problem was that when we woke up in the morning the shower did not work. We called the front desk and nothing.  So having to check out in 45min we said screw it and just left. Went down to the front desk and what a surprise someone was actually there. Told them out shower was broke and instead of apologizing to us. She said well did u call the front desk? I was beyond mad at this point and just walked away.

    Friends were staying at the hotel the same night said their A/C didn't work.

    Just stay away. Save your self the money and trouble.

    02/10/13 | Link | Rating: 1.0
    11. caroline r.
    DO NOT STAY HERE. This is the most disgusting hotel I've ever seen.

    Here's a list of things that disgusted and infuriated me, and I'm sure I'm forgetting a few:

    -Room smelled of cigarette smoke
    -Mold in the bathroom
    -Sink clogged and dirty standing water for hours in the sink
    -Plate on top of the air conditioning control box had fallen off & was on the ground so there were exposed wires and no way to control the air conditioning
    -Front desk receptionists could not have cared less or been less polite/helpful. (When I checked out early there was a woman with long blonde hair who was very nice and apologetic, the only peson who was nice.)  
    -Interior rooms have a window that looks on to an indoor pool = SO loud and all you hear is echo all night
    -No answer when calling the front desk repeatedly (from inside the hotel and from outside number)
    -ALL vending machines (on every floor) broken when it was +95 degrees in St. Louis, so there was no way to get any water in the entire hotel (not a chance I'd drink tap water from this place)

    This hotel should be condemned.

    26/06/13 | Link | Rating: 1.0
    12. Amanda Z.
    My husband and I chose this hotel mainly because we got a stellar groupon deal: $85 for the night including parking, two drinks, and breakfast for two in the morning. Not bad, right? We were trekking down to the rural parts of the Ozarks and wanted to break up our long road trip. St. Louis was our natural spot to stop. Gateway to the West and all...

    In any event, check-in was a breeze. The front desk was friendly and accommodating, and no sneers about the groupon. In fact, the hotel seemed very prepared for their groupon guests and had special vouchers for the freebies promised. I liked that a lot.

    Our room was adequate, certainly no fancy digs here. We did have quite a comfy king-sized bed (again, they honored our reservation request of that, another point for them). Old TVs, shabby furnishings, and a bathroom smelling faintly of urine were not incredibly surprising features based on the reviews I had read before we stayed. But we didn't care. We were there to sleep and get rested for our second day of road trip fun. Plus, free wifi is always nice. (Personally, I think it should always be free, but any traveler knows it's not..that's neither here nor there.)

    Staff is courteous, the breakfast was pretty decent (not sure the usual cost), and check-out was even easier. This hotel is also close to the convention center and lots of restaurants/bars. We had lots of options for our late-night meal within walking distance.

    I am not sure I'd pay full-price, but with the groupon it was a great deal for a spot to rest our road-trip weary bodies.

    23/08/12 | Link | Rating: 3.0
    13. Benjamin C.
    I sincerely wish there were a zero star rating here.  For the price we're paying (which is absurd even including the AAA discount!) we should be getting a heck of a lot more service and quality.
    Every time I've called the front desk, I've had to let the phone ring until it goes dead and then call back and let it ring for a minute or so again.  Ridiculous.
    The TV is even older than mine (which is saying something considering I inherited my 20 year old TV from my parents).  The channels are incredibly limited and the quality is crap.  The pool is tiny, dingy, and just gross looking.  The bar's taps weren't working the whole time we were here.  The room is on par with something like a highway rest stop motel 8 or something.
    Whenever I come back to St. Louis, I'll be sure to never ever come back to this hotel.  For a significantly lower price I can easily get twice the quality and service.  STAY AWAY FROM HERE!!!

    31/08/13 | Link | Rating: 1.0
    14. Sam L.
    Friendly staff...but some of their folks need to learn how to work more expediently. The carpet on the 5th floor definitely seems like it's due for a renovation as it was warped and bunched up in the middle of the hallways. My bathroom had cracked tiles and torn curtains that never seemed to want to stay in place. BUT, you get what you pay for and this place was definitely a decent value for downtown STL.

    04/01/13 | Link | Rating: 3.0
    15. Ari D.
    Very inexpensive you get what you pay for it's directly one street from Washington Avenue which is downtown St Louis and the pool is ice cold when you go in in the dryer does not dry you're clothes.. Almost a great location for the Rams in the Cardinal games.  I was here for 2&a half to 3 weeks because it's super close to where I was going to live in I am now... But no free buffets in the rooms walls are very thin so you hear everything above you in on the side view and its kinda weird

    08/09/13 | Link | Rating: 2.0
    16. Alison H.
    We have transferred to St. Louis for work, and are staying here until our home sells. Thus far, this has been almost 3 months.  We have had great experiences 90% of the time.  Rob, Chris, Mickey, Jim, and Jessica are fantastic. Jackie and Roberta are always atrocious and rude, and have almost caused us to rethink staying here. However, the 5 mentioned above always remind us why we do. Rooms are cleaned daily if you are out of your room by noon. Price is extremely reasonable. Very secure parking, but their staff is terrible.  Don't think the garage is staffed by Ramada, though. Rooms could stand a few updates (TVs, etc).  But, overall great place for the price.

    03/01/14 | Link | Rating: 3.0
    17. Brittany A.
    Other than being within walking distance to the arch and busch stadium,  this place had nothing good to offer. The staff was nice, other than lying about parking fees. They tell you to pay them $15/day to park in the garage and is cheaper.  Then you park in the garage (which looks like it's about to crumble) and there is a sign saying $10/day. The hotel lobby was leaking in like 3 places.  In the room, the wallpaper was coming off the walls.  One of the lights didn't work. We didn't have any towels and had to wait 5 hours for some.  The bathroom was dirty.  The room had a great(not) view of the indoor pool. The door wouldn't shut right.  There was no fridge or safe as advertised.  The breakfast was $9 per person, I would have much rather ate at dennys. All in all, it was not worth $400!

    09/08/14 | Link | Rating: 1.0
    18. Stacy W.
    Wow...no heat in our room. Its been 3 hours since check-in and they are just now starting to address the issue :/

    28/02/14 | Link | Rating: 2.0
    19. Edson C.
    My company made all the travel arrangements for our yearly meetings at the Ramada Inn. I have to say WHAT A JOKE. I am from California and I guess you can compare it to a Motel 6. The place smells like cigarettes and mold. The pool reeks of chlorine.  None of the gym equipment works (not even the scale). The rooms have a horrible decor with old televisions and even my bed was broken. I found hair all over the place (especially the walls, as if the cleaning staff wiped the bathroom down then clean the walls with the same towel. Luckily my wife did not travel because we would of never stayed here for a single night. Dont go to their bar. The service is terrible. There were 2 African American bartenders and they were being A-holes. My co worker went to the bar, the bartender asked what he wanted, my friend said he was looking at the selection and the bartender said "why would you go to the bar area if you dont know what you want"? Wow. No tip. Please do not support this place. I have to say even crack homes are probably nicer than this place. Close down please.

    05/05/14 | Link | Rating: 1.0
    20. Jeff H.
    I'm on the road all the time and occasionally make poor choices in lodging. This hole takes the cake. Elevators don't work, parking isn't secure, beds are mediocre, walls are thin, and the clientele is extremely noisy. Avoid this place if you want sleep.  Awful.

    06/03/14 | Link | Rating: 1.0
    21. Freddy S.
    This place was great, but back in 70's. Bring Lysol and save yourself.
    Do not come if you are a happy person.
    Please Ramada just close the doors and sell the place.

    01/07/13 | Link | Rating: 1.0
    22. J M.
    We tried calling the front desk for early check in for like 30 minutes and never got am answer.  

    Upon arrival found out parking was 15 bucks per day, which ain't bad for a downtown area, but this WAS a hidden cost.   This made me mad...

    Room wasnt awful.  Small bathroom.  Beds not so good.   Room was clean but the pool was not. As i swam in the pool i wondered how often the hotel manager had been in this water.  
    Way too warm for the indoor temp ( 88 deg feels good, but you get out and FREEZe).   Once you get out, towels are gone, so you freeze while running back to your room.  All four corners if the pool liner where very filthy.  This is where i feel a manager should LOOK AT THE POOL.  Grimy pool is just nasty.   Plus the pool has dirty walls, not a good manager.  I could have wiped that grime away in 10 minutes for like a free beer at the lame ass bar.  
    Location is okay, but the hotel sucks other than passing quickly thru...  

    Avoid this place unless you have to stay here and anticipate the parking fee.

    04/07/13 | Link | Rating: 2.0
    23. Jared J.
    I'm giving this 3 stars not because of anything that the staff had in their control. My stay was great the place just suffers from the need for an update. Overall I have stayed at worse places that cost more and better places that cost less but I would stay here again.

    The staff from the get go was good. I arrived to a fairly average room that was as described including two double bed and a TV ( the TV's were the same kind you see on the curb for free now days). The AC unit did not work so as I left to get some dinner I told the "manager" at the front desk and he said he would get on it. He did just that by requesting maintenance to the room. When I arrived back from dinner I was stopped at the front desk by the same gentleman who said that the AC wasn't going to work. He told us we could move next door and we did so to what I assume was a Suite, with no extra charge.

    The staff that cleaned the rooms did an adequate job and overall the room wasn't terrible. The bed was comfortable enough but I don't have the highest standards.

    I wouldn't pay the eat the breakfast buffet as there is many other options in the area for the same price.

    All in all I would stay again. Can't beat the location for the price.

    10/03/14 | Link | Rating: 3.0
    24. Danny T.
    Had a great overall stay. Room was very clean and comfortable. King bed was very nice. Had friends come to bar and enjoyed Stl.

    27/02/14 | Link | Rating: 5.0
    25. Glenn C.
    The cups on the floor by the elevator surprised me. Who had left them there? How long had they been there?

    This older hotel has a decent small indoor pool, is relatively dirty and run down, and has a great location. Walking distance to wonderful restaurants and the City Museum. Our kids found friends to play with in the pool while we read (okay, played Candy Crush) and sipped wine we brought with us. (Bar and restaurant was inexplicably closed.)

    (Why were those cups still there by the elevator the next morning? I'd seen housekeepers on our floor and surely they saw the cups as well.)

    If you pay full price, you are going to be disappointed. Very, very disappointed.

    If you pay low $ for a king suite and can recognize the excellent value that represents, you will be satisfied.

    The noise on the 5th floor (from air handlers, I think) was annoying but we had ear plugs. The parking was odd but worked out for us. The bent shower rod was meh.

    (The cups were still there, waiting for Godot to put them in the trash. There was no bin near or I would have done it myself.)

    Why housekeeping took our shower curtain after the first night I shall never know. Why would they do that? We left a $5 tip that morning. Maybe they held the curtain for ransom but forgot to leave a note?

    The staff was friendly but largely incompetent. We needed little and they provided slightly less than that.

    But for that location and price, I honestly would do it again.

    (When we were on our way down to check out, someone had kicked over one of the cups, spilling its contents in the floor.)

    Expect the same treatment those cups got, pay little, and you'll enjoy your stay.

    03/01/14 | Link | Rating: 3.0
    26. Lu J.
    Please check the rooms out BEFORE you agree to stay here. We WILL NEVER stay here again!!! The bathroom door knob was broken as was the toliet paper dispenser.  The exhaust fan was hanging out of the ceiling. Beds were VERY UNCOMFORTABLE and old. They looked like double beds. No view. Restaurant food was not good. We asked fir a wakeup call and did not get one. We could've missed the train taking us back home. The clerk at the desk said, We were busy doing shift change is why you didn't get a wakeup call." Seriously????? WAY OVERPRICED!!!!!! Clerk also said the hotel was about to undergo renovations. Maybe that's why they charge so much. Staff are not very friendly, except the bellman.

    26/10/14 | Link | Rating: 1.0
    27. Victoria V.
    As I type this, I've been waiting (well, given up on) my food ever coming from room service after ordering it... twice. But that's not a primary thing here, it's a hotel, that happens to have a restaurant, and that restaurant apparently doesn't do a very good job.

    So let's talk about the hotel. No, this place isn't nasty or crawling with bugs. Yes, I think the $85/night I'm paying to be here for a tattoo convention is a little bit too much. Is it decent? Yep. It's fine. Is it clean? Close enough. It'd probably do well for this place to do a deep clean and patch up the little things here and there room by room, hallway by hallway, but it's just not that big of a deal. The people are nice, the sheets are fresh and the water is hot (although I'm not quite sure how anyone over 5'10' could shower in the bathroom). And so far as food goes, it's likely you're not crashing from low blood sugar after being tattooed for a few hours, and can walk yourself down the street to the numerous restaurants in the area -or- to Cucina, an all-purpose grocery store (not very many organic options, but plenty of food to keep you from starving).

    Don't pay $110 a night or anything. If you can get this place for seventy bucks or so, go for it.

    03/11/12 | Link | Rating: 3.0
    28. Leslie L.
    WORST HOTEL EXPERIENCE EVER! We arrived at the hotel around 3:00am after driving 12 hours from TX. The first thing we saw were a lot of police cars parked out front, apparently their were mutiple loud parties going on in the hotel that night and the police had to be called. We were given the keys to our room, when we got to our room and opened the door their were people sleeping in the room already (creepy). We had to go back down and get a new room. The rooms and hallways were gross to say the least, cigarette butts on the floors, dirty carpets, and stains everywhere. We got out of there as fast as we could the next morning!

    08/12/13 | Link | Rating: 1.0
    29. Lena M.
    Well, we were desperate for a room close to downtown. "How bad could it be?" we asked. If you were completely drunk like the majority of the guests you may not have cared that it's a filthy place. It's obviously a party hotel, with screaming, loud singing,  laughing and fighting all night. We switched rooms twice due to the overwhelming smell of cigarette smoke in our non-smoking rooms. The door knobs were loose or broken in each room. There were no coffee pots although the supplies were there to make coffee. There was a greasy film all over everything.  Housekeeping and staff really tried to help out and made sure we had clean towels. I think they know they work on a sinking ship. Luckily,  my party and I have a sense of humor and were out a lot. If you decide to stay there, you have been warned!

    23/05/14 | Link | Rating: 1.0
    30. Greg H.
    This hotel is barely worth the price. If you need to stay in downtown on a budget then this will suffice. Personally I will not book a room here again.

    29/07/14 | Link | Rating: 3.0
    31. Moni K.
    Hotel is walking distance from the St. Louis Arch. Parking validation for the hotel is pretty easy and I am glad the hotel offers it because parking Downtown St. Louis is tricky if you are out of town. What I was not that crazy about is that the gym equipment did not work;  2 of 3 machines were broken. Also the layout of the hotel is little strange; the pool can be seen by all the hotel rooms. Maybe good if you have children. Their printer in the business center did not work. Not a fan. Walls were not the cleanest. I liked that at least they offered coffee in the morning in the lobby because I was not sure about using the in room coffee maker.  Based on this hotel I will not even consider getting Ramada rewards card. Don't want it, don't need it.

    13/12/13 | Link | Rating: 2.0
    32. Zachary S.
    This hotel wasn't our first choice, but we weren't disappointed. Sure, its not a four star place, but its also not four star priced.
    The check in process was relatively painless and quick. The lobby is nice, with at least two TVs and a couple of couches. The bar isn't bad, just really dim, although there were fruit flies.
    We had a King suite room that was $60 to $80 less per night than any other hotel in the area. The pool is small and we didn't try it out, but it appeared to be clean and decently kept up. The elevator was a little screwy, taking us up to the top floor and stopping at each floor, even when no buttons were pressed. The rooms on the inside only have a view of the interior a atrium/pool. The exterior rooms views aren't a lot better.
    The hotel is well within walking distance of the downtown trolley stop one block away and the MetroLink, which is two or three blocks east. The convention center is a block away for the front entrance. We didn't rent a car, so public transit access was important to us.
    The room could use the carpets cleaned, the shower head is chest height for someone 6' tall, and the bathroom vent didn't work at all. The room was very spacious, with a couch, full size desk, armchair, two nightstands, a dresser, four lamps, mini fridge and microwave. The flat screen TV was pretty small for the room size from the bed, but fine from the couch. I didn't expect a large TV at the price though.
    The Ice machine was broken the entire visit, but there was another machine that worked on the same floor.
    As for noise, the walls a paper thin, so you hear everything your neighbors are doing. The neighbors were a little too loud, but at 10pm or so, silent.

    21/08/14 | Link | Rating: 3.0
    33. Meara M.
    First, lead with the positive...the staff is friendly. The restaurant wait staff is also very cordial, but service was extremely slooooooow. The fact that this is a Wyndham property is surprising as my personal experience has always been very positive in these venues. This particular Ramada is clean enough but lacking in many details. The provided pillows are awful stumps of down. There are too many detailed issues to list, including, but not limited to...bedding, bathroom fixtures, plumbing, quality of food, noise level of interior courtyard and hallways. Stay here if you must and don't mind paying near $150 for a mediocre experience.

    18/05/14 | Link | Rating: 2.0
    34. Christopher J.
    Oh, where to start? My dear friends, it's Christmas 2013 and I begrudgingly trekked from my beautiful, frozen home in Chicago to the busted, desolate wasteland of St. Louis, MO on a layover on my way home. A friend--who works for the company--got me a massive cut on a room rate. I, being an opportunist, couldn't possibly pass up the chance to stay the night for mere pennies.

    Probably should've thought twice on that one.

    My friend made the reservation and paid for it as a gift to me for the holiday. She told me everything had been taken care of and the manager for the evening shift--I wasn't getting in until 12:30 that night--would have everything ready for me to go when I arrived. I roll in, exhausted, and am greeted by one of St. Louis's best. Best what, I'm not sure, because she definitely had more attitude than any one person should be allowed to have that late at night.

    Turns out, everything had *not* been taken care of and she would need to see the purchasing credit card and ID for the buyer. Naturally, my friend is miles and miles away. I explain to her that everything had been taken care of already and that I was told I would only need to check in. With a roll in her eye and a blank stare of contempt, she works with me to figure out a way to get me checked in.

    On surface value, the room was fine. All the lamps worked, the sheets were comfy and the bed was somewhere in between lying on top of a blanket on the floor, and falling asleep on your yoga mat. Notably, there were four pillows. Four. As a man who loves a multitude of pillows, I was thrilled to see this.... until I crawled into bed and realized they were European-style square pillows. Square. Four squares don't make a right, Ramada.

    But! Oh, but... as I tried to drift off to sleep, I remembered... "Come on down for breakfast tomorrow. We serve between 9 and 11." I thought... why, yes. I will come down for breakfast, thank you. And so I did. I showered, trying to ignore the plastic PVC piping hanging, visible underneath the sink--held together entirely by duct tape, I might add--and I trotted my happy self on down to get a muffin. "On the other side of the bar," I remembered Miss Attitude 2012 saying.

    A nice, small dining area. Friendly server. This, I thought, THIS is what I was expecting. Ah, yes. Mmmm... soupy eggs! Dry, stale breakfast potatoes. Gravy for my biscuits that resembled milk with brown chunks in it. Muffins! Muffins with tops so dry and old Moses himself must've baked them. Cream cheese in tiny cartons, sitting out, unrefrigerated, uniced, and room temperature. Yum!

    I get up to leave, thinking, "Who cares that much? It's a hotel breakfast." And then the check came. I looked at it, it looked at me. I looked at my server, he looked at my wallet.

    "Wha... what?"

    Ah yes, my darling Yelpers. Not a free breakfast! Oh no. Ten dollars for all you can eat of food you wouldn't choose unless you absolutely had to. And even then, you might give pause.

    Just... don't. Ok? Just stay away. Unless you like going to hotels with busted elevators, Real Housewives blaring in the lobby and Fox News in the "restaurant." Don't stay here unless you enjoy your bedroom window looking out onto a shared atrium with a pool where loud children will be screaming at 9 in the morning. Don't stay here unless you want hidden parking fees and misleading promises of breakfast. If you sleep on a yoga mat with a couch pillow and enjoy looking at your plumbing while washing your hands in a leaky faucet... well, I guess Ramada can help.

    30/12/13 | Link | Rating: 2.0
    35. I. S.
    Oldest tv ever. Worst bar & grill ever. Over worked & apathetic staff. Dirty pool. Horrible parking choices. Outdated. Stayed multiple days & housekeeping never came. Slow elevators. Broken ice machine. But speedy check in though....go figure!

    26/05/14 | Link | Rating: 2.0
    36. Queen B.
    If I could give an half a star I would.  And it would only be for the African American bartender in the lobby. (I put AA so the Hotel can KNOW who I'm talking about) The other crew closed up early one night, got themselves a beer and wouldn't help no one else.
    NTway.............. child they need to tear that building down and start over.  I stayed there for 3 days in Feb 2014 and did NOT sleep under the covers.  It was around tax time so all the folks was up in there partying up a storm.  Just LOUD!  I check in and couldn't beleive they had the nerve to want to charge for parking...........wait get this...........in a parking structure ACROSS THE STREET!  It's snowing mind you.  About a Blistering 17 degrees!  So I have to check in THEN go park across the street, oh and pay you $15 A DAY to park!!!?   WAYMIN.......................we don't roll like this in Cali............. I was just floored!
    My girl was like just park on the street.  SMH!   Now the inside of this place like I said needs to be gutted!  The bathroom oh my...............it's bad when you have to shower with flip flops on.  the mold all on the shower curtain was enough to make me have asthma and I don't.  Socks stayed on my feet all day in there.  The carpet was dirty.  Just all around.this hotel needs to be doused with gasoline and a set a flamed with a match.  NEVA again!

    28/04/14 | Link | Rating: 1.0
    37. Michele F.
    Now I understand why it was $124 per night (convention discount). There were two good things about this hotel
    1) The location to the America's Center (1.5 blocks to the entrance)
    2) Friendly, helpful staff

    Everything else about this place was less than average:
    *Tiny boulder-shaped pillows that were uncomfortable
    *Horrendous wifi connection (even my personal hotspot had issues. perhaps my room was made of lead)
    *Plaster patches on the walls where repairs were made
    *Leaky faucet in the shower with a handle that was so corroded that it was difficult to pull out to access the shower, which meant low pressure
    *DIsregard for their "Keep it green" policy as my towels were replaced even though I hung them up
    Upon entering my room, there was conditioner but no shampoo and no "Do not disturb" and during my stay several items were not replenished (coffee creamers, soaps, other little things) which suggested a less than thorough turn-down process.

    Outside my room:

    *Mediocre pub grub in the restaurant (WiFi was better there), but it was cheap
    *Rickety elevators
    *Room service food was horrid - rehydraded scrambled eggs, undercooked potatoes and bacon, and no salt or pepper was provided to season the mess

    I won't stay here again, but it's cheap.for those who plan to sleep there but not hang out.

    17/10/14 | Link | Rating: 1.0
    38. Caroline V.
    Honestly, it wasn't as scary, dirty, or bad as these reviews made it sound. But, it is definitely a two-star experience, and possibly not worth what I paid for it (though I generally feel that way about hotel stays).

    The room was fine and secure, with clean (if thin) towels and sheets. I didn't get bedbugs, the location was convenient, parking in the garage next door didn't bother me (a deal at $15/day with in and out privileges). I was able to work out in the gym on both a bike and an elliptical despite someone's review saying nothing in the gym works. A few quirks:

    - On my first night, I pulled the bathroom door shut as I went in ... and then could not get out. The door wasn't locked, but the handle was somehow broken so that I had no leverage. Fortunately my colleague was in the room and could open the door from the other side. We didn't close it again.

    - On our second day, the cleaning staff didn't make it to my colleagues' room on the 5th floor before we returned @4:00 p.m. This may be because the hotel was unusually busy, but still...

    - The elevators seemed a little persnickety. I couldn't find the stairs, or I would have used them.

    Overall, this wouldn't be my first pick if I were visiting STL again, but it's not as bad as it could be.

    26/05/14 | Link | Rating: 2.0
    39. Bella M.
    I was a bit worried after reading previous reviews....
    During a previous stop in St Louis I had  stayed at another hotel which advertised being walking distance to downtown, only to be walking distance to a shady area and a hike downtown.

    The Ramada was a pleasant surprise. It is located on 9th St, which is a bit off the main road that the convention center is on, but also quieter due to being on a side street.

    Walk-ability -  Single female walking alone. I felt safe taking a stroll to the Arch at 10 pm. It took me 5 minutes to reach the Starbucks and about 10 to get to the Arch.

    Check in was quick and the man working the desk was polite despite my travel lagged self asking simple questions he had already addressed. The lobby is large and clean.

    I used a groupon and paid less than the rooms go for, so I may be biased, but for the price, I had no complaints. I was given a room with an odd number. The windows on these rooms open to the indoor pool. The room itself was clean, though a bit outdated. I could care less that the tv was not a flat screen and that the furniture isn't brand new. Everything was clean and well taken care of. The shower had good water pressure and hot water.  

    Parking- I stayed on a weeknight and was offered a flat $10 fee or a $15 fee for in/out privileges at the garage around the corner.  At 9 pm, I saw a uniformed man that appeared to be security near the gate, but I am not sure if they stay all night or not. My care was parked between other cars and everything was as I left it when I came back the next morning.

    Overall, if you are looking for a reasonably priced hotel and are in town to visit rather than sit in your hotel, this location is well located.

    28/08/14 | Link | Rating: 4.0