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Seven Gables Inn in Saint Louis, MO

Seven Gables Inn in Saint Louis, MO

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Company Info:

Rating: 3.79

Address: 26 N Meramec Ave, Saint Louis, MO, 63105

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    Comments (14):

    1. Sheila D.
    I traveled for business and had a meeting 2 blocks away...in the heat of summer, that short walk in make-up and high heels was looking grim.  I lamented my fate as the manager checked me in and she immediately offered to DRIVE me to my meeting in her car.  UNBELIEVABLE.  She not only gave me door to door service...but the service at Seven Gables Inn was five star in every way.  If you have the opportunity to stay here...consider yourself lucky.  The restaurant/pub is terrific too.

    05/08/12 | Link | Rating: 5.0
    2. Michelle M.
    Best place to stay in Clayton and surrounding suburbs!  The cozy-ness of staying in a home with fantastic staff and amenities.

    17/03/12 | Link | Rating: 4.0
    3. Brian D.
    I reserved a room at Seven Gables for our anniversary and was disappointed by the entire experience. To begin with while waiting in line to check in I had to listen to the couple in front of us go on and on about "what a great deal 7 Gables is on Groupon and they can't believe it is so cheap to stay there", knowing full well that I am paying full price. We finally got checked in and after climbing to the 3rd floor with our luggage (no offer to help) we enter our room to find that it has not been cleaned; towels on the floor, bed unmade, ironing board out with iron on. The Front desk response was to ask the Bellhop/Valet to go check (as if we were not being honest). Only after he returned and verified that the room was not ready were we directed into the bar for a complimentary drink while they "sorted this out". After 30 mins they came to let us know that had another room, but it was 2 queens and not a king as reserved. After pushing back that we wanted a King we were offered a smaller king. I had reserved the romance package, but had to go out and ask about the wine , which was finally brought. We had reservations for Dinner at Cafe Napoli which the man at the front desk said was only a block away, he walked us outside and pointed us down an alley across the street, one block later no cafe Napoli in sight, luckily we found a valet from another restaurant who informed us that Cafe Napoli was 6 blocks in the opposite direction. After a long cold hike we arrived 10 min late for our reservation. We returned and I let him know he gave bad directions he actually disagreed with me, no apology. The room was decent and quiet and we were able to sleep well. We arrived for the breakfast at 9:00 and there was no coffee left, a few pieces of sad fruit, and luckily the last breakfast burrito, which we shared. I can't imagine that this is the level of service that 7 Gables strive for, but maybe they have lowered standards to cater to the groupon crowd?. Next time we are in Clayton we will shell out a little more and get a room at the Ritz.

    ***Update*** Shortly after having posted this review I was contacted by someone at the Seven Gables apologizing for my experience and offering to more than make up to us with aanother stay. Acknowledging the issue, apologizing,  and offering to make-up for it are all signs that this was just an off night and not their standard service. Hopefully we will have the opportunity to try it again and have a much better experience.

    21/12/11 | Link | Rating: 2.0
    4. Mike K.
    Great food and a great server but the noise level is so bad that you can't have a conversation. We won't go back .

    21/09/13 | Link | Rating: 2.0
    5. Jesus P.
    I LOVE this place. I have stayed here once before and will be staying again 8/8/12. I will be bringing my wife and mother-in-law with me so they can experience how great this place is. Very nice, very cozy.  I used to always stay at the Omni when I would come to St. Louis but I am grateful my friend recommended this place to me. LOVE IT.

    07/08/12 | Link | Rating: 5.0
    6. K T.
    If you are looking for a change from the big chain hotels, this could be your place.  This is a cozy little in situated in the heart of a business district. The rooms were exactly what we expected, clean, comfortable, and homey.  The staff were very friendly and helpful.  I used the direct website to book our reservation but found a cheaper rate online at another site.  Seven Gables has a policy on their website that they will match lower rates, but it doesn't give you any directions on how to do this.I called the reservation line but they indicated they could not help and said I would get a return call.  No call after 2 days so  I sent an email to the Inn and received a prompt response honoring the guarantee.  This process should be simpler and explained better, but in the end the rate was honored (and parking comped).  I really can't complain.  
    A continental breakfast with a hot entree is served from 6-10.  When we arrived there were no hot entrees (egg and bacon croissant sandwiches) available but a server replenished them shortly after.  While we were in the dining area the breakfast foods were monitored and most were refilled as needed, with only minor delays.  
    There are no ice buckets in the rooms and no ice machine that we saw.  There was a complimentary bottle of spring water but no way to chill it.  A small refrigerator would be a nice touch.
    Overall, a unique experience and a definite cut above average.  We would recommend to friends and family.

    20/02/13 | Link | Rating: 4.0
    7. Kelly R.
    I will absolutely be back next year for the Art Fair, and will stay at the 7 Gables Inn. I had such a great time: the room was perfect, the staff at the hotel and Molly Darcy's are awesomely welcoming, and the decor is warm and inviting.

    I was visiting St. Louis to see some old friends...Safe to say, I made new ones while hanging out on the patio of Molly Darcy's. I hear this place can be slow at times, but it was very busy during the Fair (the hotel sits on one of the main streets of the STL Art Fair.)

    I can't wait to return. Thanks guys for a great stay!

    14/09/09 | Link | Rating: 4.0
    8. Miki B.
    We stayed for 3 nights, it was a great choice! The customer service was the best we had in all of St.louis. It was nice to stay at a place away from home where you still have that homey feeling! If or when we go back to St.louis area this will be the only place we stay! Super happy with the people and the place!

    15/09/13 | Link | Rating: 5.0
    9. Brian O.
    Ok spot to stay

    26/03/14 | Link | Rating: 3.0
    10. Matt H.
    We stayed here one night. We arrived around sundown after being on the road for 9 hours and were greeted and treated very well by all the staff we encountered. The staff made the stay very enjoyable as they were very alert, attentive, and accommodating, even giving up parking for their own vehicles to make available for our Jeep. Thanks guys.

    Our room was up a narrow staircase and was the closest room to the lobby. Even with such close proximity and a loud din of hustle coming from the area the room was amazingly quiet.

    The room was sizable and comfortable, but the biggest drawback was the lack of cleanliness that was everywhere. The pillow on my side of the bed had mascara on it. The down comforter that was peeking out the duvet cover opening, which was situated near the head of the bed, was grey with dirt from contact with human skin. The bedskirt has not been changed in a long, long time and is dingy. The carpets are in need of a good cleaning. The hot water in the shower came in waves of lukewarm to hot. There isn't a seal around the door to the room and the hallway light cuts through the darkened room like a knife.

    The location isn't great for anything, so staying here again isn't really on my to-do list. It is overpriced for what you get. The absolutely best aspect about our stay was the service and friendliness of the staff.

    13/04/14 | Link | Rating: 3.0
    11. Cydney C.
    I wasn't a guest at the hotel, I only attended a wedding rehearsal dinner on the main floor.  

    The coat check was an unattended closet with a broken door just inside to the left.

    The staff was very friendly and did a great job remembering what each guest had to drink, making it easy when requesting another.

    When it came to dinner, the salmon and veggies were great but the chicken seemed off.

    Overall had a great time but not sure if I'd consider this place for my own private party.

    07/01/14 | Link | Rating: 3.0
    12. Laura H.
    Tons of character and charm here at this sleepy little inn.  Upon arrival I was handed a cookie and shortly thereafter a glass of wine and a cheese plate.  YES OKAY.  They staff was uniformly friendly, if frequently hard to find.  The rooms are adorably stuffed on different half levels and in Escher-esque nooks, but mine was plenty spacious.  The decor is SUPER B&B, but the bed was very comfortable and I wanted for nothing.  The complimentary breakfast started about 20-30 minutes late, but it's hard to complain about a free breakfast featuring fresh, hot croissants and spinach quiche.

    08/04/15 | Link | Rating: 4.0
    13. Lesta I.
    Definitely the most romantic business trip hotel I've ever been booked in! This charming, creaky inn was built, I believe, in 1928. The staff were delightful. The room was cozy and cute. My only complaint is that they didn't fix the shower faucet issue, and the I didn't always get my toiletries restocked (I was there four nights).

    The breakfast was great- a really lovely experience, overall. Molly Darcy, the inn pub/ restaurant, was cozy, and the bartender/server was awesome.  I would recommend staying here if you ate seeking a warm, tidy accommodation experience!

    22/02/15 | Link | Rating: 4.0
    14. Barbara S.
    Lovely boutique hotel with nicely appointed rooms. Describing surroundings as "quaint & cozy" can often be code words for tiny, run-down and shabby, but the accommodations at Seven Gables are far from that. Each room is individually styled, well-appointed with warm hues and dark wood furniture (some w/antiques or a four-poster bed) - very welcoming and inviting with lots of charm. Furnishings are meaningless however if the bed is uncomfortable and that is also a non-issue here. To use a line from The Three Bears, this bed is "just right". Bathrooms are clean and modern, with high quality soaps/lotions. Terry cloth robes are also an added perk.

    Important to keep in mind: Seven Gables is in a historic, tudor revival-style building - 1926. They do NOT have an elevator so if you are unable to navigate stairs, you may want to check out their sister property The Cheshire (but it's in a high-traffic area and not near as charming IMHO).

    The staff is very friendly and make every effort to ensure guests feel welcomed, special and every need tended to. We received a call a number of days before our reservation, wanted to know if we had any special requests (yes thank you, a couple of extra feather pillows), if we needed directions, etc. Nice touch. Then there's the homemade chocolate chips cookies every afternoon! Warm, gooey, yummy! Free wireless, complimentary breakfast and valet parking. Great amenities. Location is central - close to Forest Park, zoo, cute locally owned shops and eateries. The staff is knowledgeable about other local attractions and how best to get there.

    Cute little Irish pub "Molly Darcy's" on-site. Nice selection of Irish whiskeys and ales in a quaint (there's that word again!) atmosphere decked out with all manner of Irish décor and pictures. Great customer service carries over here, too. We tried the salmon and mash, and chicken pot pie for lunch, both of which were absolutely delicious. The weather was beautiful during our stay, so we took advantage of the outside eating area. There is also a nice outside courtyard to enjoy a meal, cuppa tea/coffee, or just enjoy the quiet and catch up on some reading.  

    Highly recommend Seven Gables. We can't think of staying anywhere else when we are in St. Louis. This place is top-notch.

    12/05/15 | Link | Rating: 5.0