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The Cheshire in Saint Louis, MO

The Cheshire in Saint Louis, MO

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Company Info:

Rating: 3.79

Address: 6300 Clayton Rd, Saint Louis, MO, 63117

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    Comments (62):

    1. S s.
    The service at The Cheshire was truly excellent and the newly remodeled rooms were clean, comfortable and well appointed.  I was a little leery when I looked at the pictures on line because of the "themey" feel, but in fact, the hotel is tasteful, has character and the rooms are on par, or slightly nicer, than a Westin.

    23/10/11 | Link | Rating: 5.0
    2. George D.
    After stumbling on this hotel through "name you own price" on Priceline, I was initially pleasantly surprised. Newly renovated, old English quaint, great location. Since I knew it would appeal to my wife, I flew her in from Charlotte for a couple of days.The 2nd night we ate in the Pub there. Later that evening, I got very, very ill. Food poisoning. After a really rough night, I requested to extend my stay for a day because I was very ill and could barely get out of bed. First we were told there were no rooms and we must vacate by 11am (even though I had to previously request room make-up because it hadn't been touched when I returned at 4:30 the previous day). After further complaining about my condition, they offered to "allow" me stay for $229 a night but I would have to move to another room. I protested having to move as we were already in a small room and I was too weak but they said "take it or leave it". They never inquired as to the severity of my illness, offered to call a doctor, nor showed any compassion at all. Moreover, the front desk attitude was verging on snotty and inexplicably unconcerned about the food poisoning from their Pub restaurant. Since I had to move rooms anyway, I called the Marriott hotline, explained my condition, and they found me a nearby room I could immediately occupy. They even had a small basket of OTC stomach and pain medications waiting when I checked-in. As far as I am concerned, the Cheshire staff I dealt with was the antithesis of hospitality. Beware.
    Finally, the bathroom had two of its three lights burned-out and the fact that the automatic bathroom light control does not have a manual overide is absolutely absurd.

    22/10/11 | Link | Rating: 1.0
    3. Jen M.
    We stayed here a couple of weeks ago and had a great time. One of the biggest standouts for me was the staff - everyone we met was very friendly and helpful and had an obvious pride in the hotel and its related ventures (they'd just opened The Restaurant two weeks previously and two more restaurants are in the works). It's very English country-style, with lots of heavy carved furniture and animal trophies, hunt paintings on the wall. Each room is named after an English author and you'll find a book or two by that author in your room. I'm not sure all the rooms are suites, but ours was and it was very spacious. I believe everything was recently remodeled - it was definitely clean and well-maintained, with a contemporary-style bathroom (shower only). I'd definitely stay here again.

    05/12/12 | Link | Rating: 4.0
    4. Scott S.
    Overall a very nice experience.  I loved the charm of the hotel and the old English design.  I was in town for the St. Louis Scottish Games.  The games recommended the hotel on their website (among another option or two) and the hotel reciprocated with a promotional rate of $129/night (plus tax).  I was given room 245, a "superior king room."  The room was nicely appointed but did face a rather busy road.  For some this may have been a problem, but I can live with traffic noise, and didn't mind especially as I got the special rate.  In the hotel's defense I was emailed an upgrade option after booking (at minimal cost) which I elected to skip.  There were a few minor items with the room...a bedside light which didn't work, a motion activated bathroom light which couldn't be manually controlled, and a sink stopper that wouldn't stay shut.  The check-in was easy and the staff were polite.  Parking came at a cost, which I avoided by parking behind the restaurant.  I would stay here again.

    28/09/13 | Link | Rating: 4.0
    5. Krystal L.
    I just stayed here this past weekend. Service was excellent, rooms were great and the renovation is gorgeous. The Fox and the Hound was a great spot to have after dinner drinks. Will definitely be back.

    17/08/11 | Link | Rating: 5.0
    6. Janice A.
    My nephew was getting married, I booked a room for 2 nights 4 months ago. Parking options were expensive, I grabbed a spot open in the hotel owned restaurant lot next door. I immediately noticed the filthy glass in the front doors and the sticky, tacky feel of the handles and door. On the way to the slow, noisy and extremely hot elevator I was stunned to see that apparently a packed warehouse of heavy, ponderous 'olde' English furniture, artwork and knick knacks had thrown up in every square inch of space. The murky lighting and heavy dark woodwork created an utterly exhausting energy drain. I was stunned to discover my room hadn't been cleaned. There were used towels thrown over the ice bucket and in the bathroom. There was a spray bottle of cleaner left behind that obviously hadn't been used. The glass covering the tops of the furniture was filmy, smeared, greasy feeling and extremely dusty. The coffeemaker was covered with dust and large, greasy fingerprints. The floor was covered with dirty footprints and the carpet tacks sticking up from the line where carpet met floor was a painful touch. I was stuck several times. The sheets had not been changed and one of the pillows had the strong stench of dead fish. The heavy wood bed frame had whitish streaks, dribbles and smears. There was no soap, shampoo etc. There was hair all over the bathroom. I went back into the hellishly hot elevator and spoke to the desk person. It was after 9 p.m., I had just driven 7 hours and the thought of finding a different place in a strange city was not appealing. The desk person said he would send up a housekeeper immediately, apologized and comped half the rate for the night. A young man knocked on the door with a stack of towels. I asked him what that was about. He said he had no idea. I explained the situation, he came in and immediately commented that the room hadn't been cleaned in a long time and needed some serious detail cleaning. He told me there are no housekeeping people at night. He went to the front desk with me to confirm the condition of the room and the price was comped 100%. I refused to sleep on used sheets so this young man helped me change the bed. His eyes fell on the large spots and stains the same time mine did. Our eyes met as he asked, I wonder what that is? I said, oh, you know exactly what that is! We changed all the linen, he suggested I do not touch the throw. It gets worse! The air conditioning rattled constantly. And for some insane reason, probably the same reasoning behind the hideous decor and giant stuffed bear in the lobby, claws reaching out in warning to run, run! the bathroom lights, all 4 of them, are on a motion sensor with NO WAY TO TURN THEM OFF! Walk by, on they go, go in, on they go, go in at 3 a.m. and on they go, glaring, blaring light bouncing off the mirror and glass shower door, ensuring that you are now wide awake and can listen to the rattling AC the rest of the night. The next morning I had to attend the wedding rehearsal without a shower or even washing my face. I assumed that the desk person would make sure cleaning services were provided first thing in the morning. Nope. My room was not cleaned and supplied until 4:30 in the afternoon, 1 hour before I had to go to the rehearsal dinner. After the room was cleaned the glass remained smeared, the coffeemaker untouched, the ice bucket still had it's nice thick insulating layer of dust and the desk chair had little bits and pieces of something red, hard candy maybe, and pieces of cellophane. The lamps remained dusty and smeary.  The shower is set in such a way that you have to get in to turn it on, no way to reach in and adjust the temperature before entering. And those lights! My God! I could have operated on myself. When I returned that evening other wedding attendees had arrived to discover their rooms in the same condition as mine. Several employees were in the hall trying to make peace. I snagged one to unscrew the lightbulbs in the bathroom asking him what the hell was going on with motion sensors in a hotel room bathroom. He laughed and said it was the owner's idea. I learned that several visitors for the wedding were furious and ready to check out except, as it was with me, they had come long distances and were utterly exhausted. On the very scant plus side- the mattress was very comfortable, the down pillows and comforter good quality. Complimentary breakfast was good, fresh fruit, sliced turkey and cheese, a variety of muffins, bagels and sweet rolls, bean roll ups, juices, tea and coffee. No one to replenish plates, coffee or wipe the eating areas. Guests had to go to the front desk to request items. Every guest for the wedding had a horrible experience. I was comped the full visit as were others. This place is disgustingly dirty, sticky, noisy and not worth even half the nightly rate.

    24/06/13 | Link | Rating: 1.0
    7. J B.
    This hotel is the best! It's clean, comfortable, in a great location and fun! The room themes were really cool and nicely done. My husband and I stopped in for a night on our way cross country. We were upgraded to a huge suite with a large jacuzzi tub and king bed. The bed was so comfortable, I didn't want to get up in the morning! I did though, and was served an awesome complimentary buffet breakfast with tons of fresh fruit, bagels, pastries and breakfast burritos. A great start to our day!

    The staff was so helpful and pleasant and the hotel even accepted our little dog! Not only would we stay here again, but I really wouldn't want to stay anywhere else in St. Louis! The tavern was really great too!

    29/04/12 | Link | Rating: 5.0
    8. Jim H.
    Absolutely LOVED this place! It's a little bit of England in suburban St. Louis, right down to the KEEP LEFT traffic pattern in the underground garage. The rooms are gorgeous, the service is impeccable, and it's very dog friendly.

    22/07/12 | Link | Rating: 5.0
    9. Rebecca F.
    I wanted something other than the generic cookie cutter hotel for a short vacay to STL and this was a PERFECT choice!  All of the old wood and furnishings and the stuffed bear, it was totally wacky and great at the same time.  It even had a smell about it that added to the crazy charm.  
    The room we had had two queen beds which made the room a little tight, but not bad.  The bathroom was clean, the beds VERY comfortable.  We were there three nights, but didn't want cleaning, just clean towels and garbage tossed and they were very acomodating.  Aveda toiletries were very nice and they gave us a tube of toothpaste (Colgate) when I forgot ours.  The room had a single cup coffee maker with Wolfgang Puck coffee.  The TV (DirecTV) was fine, but some channels had no sound, which was strange but not a deal breaker.  The only real negative about the room was there was no fridge/microwave.  I did ask for a fridge on our second day and they brought us one pretty quickly but it wasn't clean and I got the impression we were lucky to get it so I didn't complain.  
    The pool was an outdoor pool, which was kinda nice to have on a hot day!  Other people have commented that it is nice, and it was.  They even had some noodles and things for the kids to play with.  The only concern was that there was a gate that opened to the front of the hotel and various people came in and out through it and it would be a safety concern for small kids.  
    The location of this hotel for things in Forrest Park is PERFECT!  It's a very short drive to the Zoo and on a good day it would be great to ride the bikes there.  It's also a short drive to the Science Center/Planetarium.  There is a Schnucks grocery store not far west on Clayton for all of your snack/drink needs.  There are tons of great food choices in the neighborhood.  There is a LOT of construction going on on an outbuilding they are renovating for an event space which makes getting to this hotel kinda wonky.   You HAVE to enter from Clayton ONLY.  The alley or the little side street won't get you there.  
    All in all we had a great time during our stay and wouldn't have a problem with coming back on our next trip.

    15/08/12 | Link | Rating: 4.0
    10. Jon L.
    I am only reviewing the bar/restaurant for the Cheshire, I didn't stay in any rooms so I can't comment on that.  The newly renovated hotel and bar/lounge/pool were REALLY nice.  Watch out for the old bear in the lobby.
    We came in on a cool fall evening to enjoy some appetizers and drinks and ended up staying for dinner!  We tried just about everything on the small menu.  The wings were excellent - big and juicy with very good seasoning and sauce.  The house frites came with an excellent aoili (I'm a sucker for a good aoili) and were fried to perfection.  For dinner, I had the pulled chicken sandwich - which als was a pleasant suprise.  I really liked the barbeque sauce they used.  They had a nice draft beer selection and the bar was really rustic feeling.
    We sat outside in the courtyard and even though no one else was there they were kind enough to get a nice little fire started in the firepit.  This is a great little Best Kept Secret, but I have a feeling it won't be for long.  Can't wait to go back and hang out in the bar and sip some scotch.

    01/12/11 | Link | Rating: 4.0
    11. Bobbi B.
    What a great hotel experience. Fantastic charm in the lobby; you feel like you've stepped back in time.  I set up my "office" on an overstuffed leather couch in front of a massive fireplace and got lots of work done.  Baroque music plays softly in the background.  Lovely old English style that's surprisingly not obnoxious at all.  My room was clean and modern; they renovated not long ago.  Great access to Saint Louis.

    27/08/12 | Link | Rating: 5.0
    12. Missy E.
    I travel a lot....Most weeks of the year for work. And unlike the previous post I will take Hilton. While I think they have a unique concept ---- housekeeping really lacks. I walked in and it was hard to tell that they made the bed ---- it was that bad. Rather than lining the trashcans they hung the bags over the cans, really do you think I am going to line them ---- I think not. Then the dirty sock in the room ---- YUCK! The parking situation needs some work too. But the people at the front desk last night were quite friendly and the fitness center is one of the best I have seen, thus 2 stars rather than 1 star. Poor housekeeping in a hotel doesn't sit well with me.

    02/07/12 | Link | Rating: 2.0
    13. Spencer T.
    Summertime is here!!!! Thank you, Thank you, Thank you Cheshire for making my first summer back in MO one to look forward too! This has become my favorite new place to sip and sun poolside....along with my girlfriend and friends. The poolside service is extremely attentive, my drinks never run dry and thankfully, neither do I!!!! I was thankful to find a pool in STL that offered bar service and the best surprise was no day pass fee!!! I would recommend it to anyone but I fear once the secret's out, it will get too crowded;)

    15/06/12 | Link | Rating: 4.0
    14. Anita K.
    BF and I had a mini stay-cation here during Loufest, and It was wonderful in every way.  You can't beat the central location in the heart of St Louis close to major roads, landmarks, and amenities.  It is beyond boutique and well on the way to charming and distinctive.  
    We were given a comp upgrade to a junior suite, the Lord Byron Room.  A charming, comfortable space with an amazingly huge, soft bed and clean, modern bathroom.  There is poetry and historical art on the walls, so over the top it's funny and kitschy.  I had to steal the "Do Not Disturb" to take home for my own bedroom door as it reads "Do Not Even Consider Knocking Unless you are the Queen Herself" on it....it was just paper, but sorry Cheshire!  
    Complimentary breakfast buffet in the morning is simple but nice. Good coffees, teas, and a variety of juices and milks to drink.  To eat there is plenty of quality fresh fruit, cereal, pastries, bagels, yogurt, and hot breakfast sandwiches, even after the buffet was technically over.  Lots of late sleepers after Loufest, I suppose!  
    I do wish that they had a shuttle as we were just headed to the park, but a cab was under $10.  We thought about taking the cute, old school bicycles available to use free of charge, but I did not think that I was going to be able to make my way back after a long day at the fest...
    We spent one day at their outdoor pool.  It's a smaller space, but well maintained with the perfect temperature water, beautiful landscaping, and attentive waitstaff for food and drink.  
    We hired a dog sitter, but I noticed that the hotel is dog friendly and many patrons take advantage of that- though all of the dogs I saw were very well behaved.  
    It really felt like we were out of town for a few days and we did not want out time to end.  We will be back!

    28/08/12 | Link | Rating: 5.0
    15. Jason A.
    This was almost an okay hotel for the price.  Some of the staff were wonderful, while some were not so wonderful.  

    The hotel is very classy and elegantly decorated.  The artworks is fantastic, as are the tables, chairs, couches, etc.  It's absolutely beautiful.  

    The room was very nicely decorated and very clean.  The beds are very high, so if someone staying there has hip or leg problems, they'll need help getting on the bed.  The beds were extremely comfortable.  Be careful in the morning, if you walk too close to the bed, there's a wooden square that sticks a few inches out from the mattress and blankets.  If you're not careful, you'll slam your knee right into it.  I still have the scab lol!

    Another thing they could work on is the air conditioning.  It's so loud that if you have the tv on, the volume has to be close to the max to hear it, then you need to turn it down when the air turns off because it's too loud!  I read in old reviews that people were complaining about the noise from the air conditioning and I thought "as long as it works, who cares."  Well, you should listen to it before staying here.

    When we checked in we were treated very nicely.  Their pet fee is extremely reasonable, and they give you a pet bed, leash, coupon for Purina dog food, and treats for your dog.  Very cool for the $25.

    In the morning we came down to see what was available at the "Full English Breakfast" advertised on their site.  It was cereal, an empty tray that once contained fruit, and racks that once held muffins, pastries, and pound cake slices.  All that was left were a few grapes, a muffin, and cereal.  We asked if they could refill the breakfast items, and about 10 minutes later the fruit was refilled, but nothing else was.  We ended up going out for breakfast.  The coffee was horribly bitter and burnt tasting, but the last night of our stay it had improved, and the breakfast was fully stocked with a delicious poppy seed pound cake.  The website now states "Complimentary Euro-Continental Breakfast featuring coffee, juice, pastries and hot breakfast selections" but there were no hot breakfast selections any morning of our 3-night stay.

    In the morning they were out of more than half of the teas they had the night before, so I asked if they had any more.  The lady said she would go check.  I waited about 7 minutes before I went to the desk to see what happened, to find the lady that said she would check standing behind it.  I walked up, she looked at me and said "Hi, can I help you?"  She had completely forgotten.  Oh well, I asked a manager when they would be getting more, he said he'd ask the kitchen when more would be arriving, he came back, walked right passed me, and continued what he had been doing before.  Ok, I know it's no big deal for you, but since your coffee sucks I was hoping for a normal black tea instead of the herbals you have left.  Sorry my stay inconvenienced you

    There was a special area you could walk your dog outside where they had grass, a tree, and a fake fire hydrant.  It was a cute idea, but they didn't clean the wine/cocktail glasses from the tables the night before, and if any of them had fallen my dog and I would have been walking all over broken glass, or going out the front door and down the street.

    We got back from the wedding we were in town for, and had to park down the street because the parking lot was full of restaurant patrons.  I recommend having spots reserved for hotel guests so we don't have to walk down the road, through puddles in my suit and my wife's high heels and formal dress.  I guess we should just be happy we weren't checking in and dragging our bags that far!

    The pool is in the middle of a bunch of tables where people are drinking and socializing.  If you plan on swimming for exercise, plan on splashing everyone out at the tables.

    We never received the complimentary chocolates mentioned on their website.

    To be fair, they asked if there was anything they could improve upon when we left, and we said no.  We said no because my mother-in-law was with us and would scream and holler that we shouldn't complain.

    We have stayed at Embassy Suites hotels before for less money and were much happier.  For $99 Embassy had an open bar at night, and a breakfast that included sausage, bacon, made-to-order omelettes, pancakes, waffles, etc.

    If I had not been told a full English breakfast would be served, or if the breakfast items had been stocked when we went down, this would've been a 3-star review.  If I had paid $79 a night, it would be a 5-star review.  I am reviewing the experience staying there as a whole, not just the room, not just the breakfast, but our 3 days there.  I just feel that the price I paid didn't return a stay of the same caliber.  

    Hopefully they can address these issues and their staff so that people staying there can have a more pleasant experience in the future.  I, however, will not be one of them as I won't be returning to this hotel.

    06/09/11 | Link | Rating: 2.0
    16. Jenna W.
    What a disappointment! My husband and I traveled to St. Louis from about 2 1/2 hrs away to take our little boy (18 months old) to visit Grants Farm. We normally stay at the Four Seasons but wanted to try something different this time. So, we call on our way and the receptionist talked us into getting the most expensive room (The death on Nile or some shit)...because "it was so great". It overlooked the pool, had a separate room (where our son could sleep while we watched tv), Jacuzzi tub, etc. So, we arrive 2 hrs after I hung up the phone and try to check in. They had to inspect some things in the room before we could check in so, we waited for about 15 to 20 min. The room was upstairs 2nd floor. I don't think it was worth the $350 per night and here is why:
    -No help hauling our luggage to room
    -luggage rack barely fit thru the doorway
    -no refrigerator in the room (for my son's milk) - could have spent $10 and they would have brought one to the room
    -1 room, no separate room like we were told
    - hair balls all over the room
    - the parking garage wasn't even tall enough that we could open the back hatch to our vehicle to unload everything

    Other than that, the hotel was ok. Definitely not fit for children.

    03/09/12 | Link | Rating: 2.0
    17. Andrew S.
    This hotel is the poster child for great management. It's location and even to some extent exterior might make the casual passerby blow it off. Once inside its warm. Very clean and you feel like you are in some secluded spot. We will be back without a doubt.  Its easy to just walk over to Forest Park and they were very cool with having pets.  Only downside is navigating the underground parking garage...it's very tight and spaces are narrow.  Getting in and out w/out scraping my car was a major achievement...valet may be worth the few extra bucks.

    13/11/12 | Link | Rating: 5.0
    18. Angela C.
    Awesome! Our dog was a welcome guest too. Very clean and comfortable, beautiful stained glass windows, fun decor and a delicious breakfast! I wrote all about it here - wp.me/p1cn3Q-sd

    14/03/12 | Link | Rating: 5.0
    19. Paul M.
    What a fun place!  Really comfortable bed, and a great change from the boring cookie cutter chain hotel chains. Wolfgang Puck coffee and Aveda soaps and shampoos in the rooms.Great lobby and tavern...and the free continental breakfast was great [ how often does that happen? ]

    This place is unique and has an amazing unexpectedly fun little gem! We loved the theme and the style!

    11/06/13 | Link | Rating: 5.0
    20. Michael R.
    We stayed at the Cheshire 5-16-2012 to 5-19-2012 for a graduation at Washington U.

    If we knew our way around St Louis and we had a rental car I would have taken the time to find a better place.  What was wrong?

    When we checked in at about 8:45PM the girl behind the counter who was registering us spent most of her time ignoring us and flirting with someone from the bar.  When done, we didn't even know which way it was to the elevators.

    I think they never trained these folks in good customer service.  It's like standing at the checkout line in a grocery store while the cashier is chatting up the other cashiers while ignoring the paying customer standing in front of them.

    Then, as we took the elevator up to the 3rd floor, the smell of hot hydraulic fluid was so strong we all became nauseous.  That smell was there all 3 nights.

    About 11 pm, our room is 75 F and getting hotter.  I turn the AC down to 68.  It comes on for a few minutes, then shuts off.  I play with it for awhile. Then  call the front desk. Ronny tells me he has to walk to the other end of the hotel and press a switch.  I assume we popped a circuit breaker.  But this must happen enough that he knows the routine.  I guess the hotel owners can not afford to fix it nor the elevator.

    As soon as I hang up and get back into bed, the AC goes on for 30 seconds then goes off again.  I make two more calls to the front desk and then decide to walk down there.

    As I approach the desk around midnight I here some other guest asking for a fan.  Apparently their AC was not working either.

    Keep in mind I am paying $300 for a small room in outside of St Louis.  I expect the AC to work and the elevators to not be leaking hydraulic fluid.

    Also, for $300/night in a rural town, I would at least expect to have a mini fridge in the room and a bathrobe.

    Ronny gets us another room on the 3rd floor and he sticks around long enough to make sure the AC is working.

    I should mention the two positives.  The decor in the lobby and the bar is great.  Looks and feels  like a 400 year old pub.  Very comfortable.  

    The staff in the bar was great.  Plus the food in the bar was great.  

    They should just close the hotel and keep the bar going.

    Then let me tell you about the dysfunctional room.  The posts on the corners of the bed stick out from the bed about 6 inches.  It's hard wood with  sharp angles.  The room was so small you would bang either your toes or knees on these posts every time you walked about the room.  Very poorly thought out.  I have scrapes on both knees and my wife thought she broke her toe.

    Then there was a 5 minute timer on the motion sensor for the bathroom light. Anytime you went into the bath room it would keep the lights on for 5 minutes after you left.  But because the bathroom door had translucent glass, this would light up the entire hotel room.  It made sleeping difficult. Especially with the AC kicking on and off.

    OK to sum it up.  The bar was great.  The hotel staff should be fired and the owners should sell it to someone who cares enough to provide good customer service and good maintenance.

    19/05/12 | Link | Rating: 1.0
    21. Joi T.
    This has been my favorite hotel I have ever stayed at but the housekeeping was horrible! Found a sock in our children's room, cleaned the ice bucket and  tray that had food stuck on it, the desk and phone were not clean,  had dust and food crumbs on it, dishes and empty booze bottles around the hotel  but here we go, I LOVED it! The decor was fun, different and the staff was awesome! The pool is small but I didn't care I loved the cabanas that were free and they had these huge pots that lite up at night. The decor was fabulous and  so down to the theme. Free bikes to ride to the park that was across the street. that had lots of trails and ponds. Breakfast area was small and only one hot item but who cares. You can enjoy your meal outside on their beautiful brick patio. There were lots of tables and chairs inside and out  to enjoy the atmosphere and I also heard the food was delicious.

    I will cetainly miss my stay and I would definitely stay there again!

    07/08/12 | Link | Rating: 5.0
    22. Jason B.
    Unique destination hotel for a weekend getaway. Author named rooms, old English furnishings, make you forget your in the heart of forest park.  Near the zoo, great pool with cabanas and drink service and covered parking. Continental breakfast was very upscale with fresh fruit, Danish, cereals and cheeses. Not your typical hotel but a fun one.

    08/07/13 | Link | Rating: 5.0
    23. Amanda O.
    The Cheshire was a great place to stay for our 4 day trip to St. Louis. The location was perfect: right along the highway and nestled into the gorgeous Clayton neighborhood. It was easy to get anywhere we wanted to go from this spot. The staff was always friendly and helpful.

    The English Tea service involves an open selection of Tea Forte teas (very high quality) - I was happy to see this! Not only that but they provided cute little glass containers of honey. And the breakfast selection was just right. Lots of freshly cut fruit: pineapple, cantaloupe, honeydew, raspberries, blackberries, blueberries, grapes and strawberries; a selection of pastry items, cereal, bagels and a hot item with meat (breakfast burrito or biscuit...watch out vegetarians-these are not for you!). Perfect way to start the day.

    The room was pretty small but cozy. I liked having a stained glass lead-paned window in the room. The bed frame is kinda dangerous, I have some bruises from squeezing by the bed and accidentally hitting my shin or leg as I passed the corners. The bedding was down or down-like material. Very nice. The bathroom was small with minimal countertop space and didn't have any ventilation for the steam. But the hotel provides AVEDA products for patrons to use. This was a wonderful surprise-I love the rosemary mint type.

    Beware of parking past 8pm! The underground parking garage fills up! We had a lot of trouble finding a spot each of the three nights! Good thing we drive a small car: one night we had to collapse our side mirrors and squeeze between two pillars-not sure if it was even a "parking spot". Also be careful entering the garage because you will have to drive on the lefthand side-maybe its part of the European theme?They seem to be doing some renovations so I hope that maybe they'll paint parking lines or something to improve the parking situations.

    The pet accommodations are somewhat annoying. The guest neighboring our room left their pooch alone and it barked for a good 20 minutes. Nothing more annoying than an unattended barking dog.

    Overall a great stay and I'd recommend it if you take a trip to STL!

    29/05/12 | Link | Rating: 4.0
    24. Katrina D.
    Love the Cheshire! It is a little quirky with its British theme, but that was part of the charm. We stayed for two nights in the fall of 2012. They were still doing a lot of construction, so we weren't able to try any of the new restaurants on location. However, not a big deal (we weren't expecting to). They provided a lovely continental breakfast. We rented bikes from them (free of charge) and rode over to Forrest Park for the day - its only about a half mile away (but beware - you do have to cross a couple busy streets). We also got a picnic lunch, which you order from the front desk, to take to Forrest Park. It was a little pricey for what we got, but definitely worth the experience. I believe it was around $25-$30 for a plate of meat, cheese, crackers, grapes, and two water bottles. All packaged in a checkered picnic basket, and a blanket was provided as well. As for the hotel room, the bed was very comfortable and noise was never an issue for us. We didn't get to try the pool, as it was too cool outside. The staff was super friendly. I had actually planned a return visit, during which we were going to take our dog (they have Royal Pet program where they provide treats, food bowls, a bed, and a bunch of other freebies) but had to give to someone else because something came up. We can't wait to go back (and hopefully try one of the themed rooms!).

    09/01/14 | Link | Rating: 5.0
    25. Duncan M.
    During a major snow storm in the city, it was decided that we would have a party at the Fox and Hound and then hold up in The Cheshire that night.

    Maybe the best night ever!

    After enjoying the Fox and Hound for a few hours, got a room at the Cheshire and it was just wonderful. The bed are huge, conformable and a pleasure to stay the night in. The room was decorated wonderfully and everything was just perfect. It was a perfect place to stay warm with the snow storm outside.

    Since I had to go to work the next morning, a perfect shower and quick breakfast downstairs was added (no extra charge) and by then the valet had my car ready and already warm. Will return for one of the theme rooms in the future.

    18/03/13 | Link | Rating: 5.0
    26. Christine J.
    Stayed there last November and it was awesome! So where to start? The rates:  super reasonable. Room service: good food, friendly service. The room:  super comfortable, unique (especially for literary minds -- they give you a classic book to read) and after staying there for 8 days the thing I most missed about St. Louis was my hotel room. Extras:  business center (great because I had unexpected L.A. business while I was out of town), WIFI signal was strong and FREE BREAKFAST. It was like the best combo of a bed & breakfast but with some luxury touches. The Staff:  Friendly across the board with excellent service. Won't stay anywhere else next time I come to the Lou! The only downside for me, as someone from southern Cali, was the stuffed bear in the lobby and the food will make you FAT! But, hey it's the midwest.

    12/04/14 | Link | Rating: 5.0
    27. Gilbert D.
    Very nice. Comfy beds. Lovely decor. Excellent pub just downstairs. Fabulous sitting room for just hanging around and chatting.  Beautiful pool area. Nicer part of town

    22/10/13 | Link | Rating: 4.0
    28. Nicole B.
    Ok, I've been debating whether or not to give The Cheshire 3 stars or 4 stars.  I really want to give it 3.5 stars, but of course Yelp doesn't have that option.  I was recently in St. Louis on business and decided to stay at The Cheshire.  I was an English major in college and I'm a bit of a book nerd so this hotel was right up my alley.  Each room is named after a British author, poet, or playwright.  You get a bookmark to take home with the name of the author, poet, or playwright whose room you are in.  There is also a book with their work in your room.  It's a cute and unique touch, for sure.

    When I arrived, parking was a giant pain in the butt.  Then I had to wait forever for the elevator in the thousand degree heat parking garage.  When I got to the front desk, the staff was very friendly.  Check in was quick, but not quick enough for me.  I wanted to take a power nap before my work get together, but had to wait for the front desk clerk to finish explaining about all the authors and such as well as my bookmark.  She also went into great detail about how my room was upgraded to overlook the pool.  Frankly, the upgrade did not matter to me since I was there on business and wouldn't be spending too much time in my room.  The sitting area was quaint and quite lovely.  It really did remind me of an old English home with all the wood, leather couches and fireplace.

    When I got to my room, I thought it was spacious.  The bed was comfortable and the desk was big enough for my laptop and papers.  Free Wifi was a definite plus.  I did have some major issues with the room though.  One being the dirty bathroom.  There was lots of different strands of hair on the bathroom floor and in the tub.  Now I know it wasn't my hair since I just got there.  It definitely grossed me out.  The other problems kept me up for most of the night.  The air conditioner was SO loud!  The other issue was the stupid sensor lights in the bathroom.  They would not turn off and since the bathroom door was glass, I could see them on all night.  If you are going to have sensor lights, at least have instructions on how to disconnect them for situations like this because I was ready to rip it out of the ceiling.

    Overall, my experience wasn't horrible.  Breakfast in the morning was good and I would give The Cheshire another chance.  I just hope that next time, my bathroom is actually hairless and the sensor light is off.

    28/08/12 | Link | Rating: 3.0
    29. Jacqueline D.
    I don't routinely visit St. Louis but I'm pretty sure I won't stay anywhere else next time. I had such an excellent experience staying at The Cheshire this past weekend. The staff was so incredibly accommodating, kind and considerate. I felt like it was some true southern hospitality. Here the rundown ...

    Food - I only had the continental breakfast; he fruit and the pastries were fresh and tasty. This might not mean much to some but I REALLY appreciated the fact that they have Tea Forte for the tea drinkers. I'm so sick of going to places with a crappy tea option.

    Rooms - Clean, extremely comfortable beds and Aveda in the bath.

    Service - I was in town for some unfortunate circumstances and needed some space to make some flower arrangements and knew it could be a bit of a mess and the room might not have been the best place to do it. A member of the staff that I ran into in the parking garage really came to our aid with getting us a room arranged on the spot, helped us with getting everything up and checked up on us if he could get us anything ... I don't find that this happens at most places and his assistance and generosity really made an impact on me. Thank you sir who I don't remember your name, sorry!

    Lastly, I really loved that the rooms were based on authors and poets. I was in the JM Barrie room who was the author of Peter Pan. Such an excellent touch!

    Thank you Cheshire for an excellent and pleasant stay.

    10/01/13 | Link | Rating: 5.0
    30. Fred K.
    Very classy British looking hotel. The entrance areas had some nice looking couches and chairs. They serve tea and coffee 24/7. The free breakfast wasn't just a cheap junky continental like at most places...we had croissants with ham and cheese. These weren't some 'out of the box' thing either or definitely didn't look or taste like it. We loved the shower in the bathroom we had in our Royal King. The window opened and was stained glass it looked like. The bed was very very comfortable and they provided plenty of pillows. The walls seemed a bit thin but it didn't bother us much.

    29/12/13 | Link | Rating: 4.0
    31. Gary T.
    Although an old hotel, has been remodeled.
    Very helpful  staff. Parking $7 per nite is just plain wrong.
    Several restaurants on site.

    Room was a tad dusty, AC works very well. Rooms are not entirely sound proof.

    They have bikes and helmets for check out to ride in Forest Park.
    Valet parking or park in there underground garage for $7.

    Wifi is excellent.
    Free Breakfast

    29/06/13 | Link | Rating: 4.0
    32. Bill W.
    We stayed at the Cheshire for 4 nights checking out on October 20th 2014. After being our most of the first day of our stay we returned to our room before going out for dinner. We were surprised to find that our room had not been cleaned. We stopped at the front desk on our way out and the attendant said he would have the room cleaned while we were out. The room had been cleaned when we returned. The last day of our stay we were out all day and returned to our room late in the evening and again our room had not been cleaned. It was late so we called the front desk to let them know but didn't want it cleaned as it was close to midnight. When we checked out we told the attendant about our poor service and she said she would pass our experience on to the manager Tony Dandino and he would contact us. It has been 11 days and we have not heard rom anyone representing the Cheshire. This is not an inexpensive hotel and we expected service that would reflect the premium paid to stay at was represented as an upscale accommodation. I Would not recommend this hotel!

    31/10/14 | Link | Rating: 1.0
    33. Ocean M.
    Fantastic hotel!!!  Charming decor was like walking through a museum.  The food was fantastic at all the restaurants.  The check-in process was very friendly.  I was there for 5 nights and thoroughly enjoyed every minute of my stay there.

    01/03/14 | Link | Rating: 5.0
    34. Lori K.
    I stayed in room 222 last Monday and Tuesday while on business. I checked in late on monday only to find a wadded up man's sock on the floor near the entrance to the room.  I must confess my confidence level in the place plummeted from that point and never recovered.  rather than notify housekeeping at 10:30 that night, i thought they would dispose of it the next morning during their routine housekeeping room rounds.  Wrong.  i returned to my room the next evening at 6 and not only was the sock still there, the room hadn't been touched and no fresh towels had been delivered...nada. I then called housekeeping and asked if they would please service the room while i was out fro 6:30 until 10 pm.  they assured me that the room would be taken care of.Guess what, got back at 10:15...housekeeping still hadnt even entered the room.  Now  i was upset.  i called the front desk and they brought fresh towels.  Oh and a piece of chocolate for my trouble.  One word: unacceptable.

    27/05/14 | Link | Rating: 2.0
    35. Michael G.
    Overall we are fans.  The atmosphere is unique for sure.  

    The WiFi is free, and very inconsistent.  I'm amazed how hotels these days advertise "Free WiFi", but it is always sub standard.  This hotels comment; "we're very busy" is just plain BS.  You know what I mean.

    The free breakfast is situated in an area that is very tight and hard to move around.  They need to find a better location.  The food is good though, cold with one hot item.  Very English of course.  Tea and coffee is free all day.

    Great pool area and great patio for breakfast.

    The pub is really good, but very small.  There are two other restaurants on site.  

    Very well located on Clayton Road next to I64 ramp.  Also close to lots of other stuff in Clayton and downtown Clayton.

    If this was in the UK it would be 6* I'm sure.  Here 4*.  We'll be back.  Plus there are plenty of ways to get rooms on discount, just check around.

    30/05/13 | Link | Rating: 4.0
    36. Jyllian M.
    We took a mini vacation to St. Louis when we couldn't work out a big vacation due to home renovations. We really wanted a nice place to stay and something central to the Zoo and museums. We were also booking on short notice.
    We were SO lucky to come across The Cheshire.  The Staff was kind and helpful--going above and beyond several times.
    The food was great, the pool area lovely and the beds comfortable. The breakfasts in the morning were much MUCH better than what you usually get in a free breakfast situation.Wifi was great for us too.
    The night staff really welcomed us and made our stay the very best it could be.
    We will be back soon because we didn't have time to see the City Museum. Thank you to The Cheshire!

    21/08/13 | Link | Rating: 5.0
    37. S M.
    1. The staff is unbelievably friendly even though I reserved a room at discount prices.
    2. free breakfast was amazing with a good selection: pastries , bagels, fresh fruit,  turkey cheese slices, breakfast pastry, yogurt,  etc.
    3. Free beverages 24/7: Apple juice, orange juice, milk, activia smoothie. Coffee and tea are always out for you
    4. Room was clean and housekeeping respects the sign on the door if you do not want to be bothered.
    5. Very accommodating with late check out request.

    I would love to stay here again.

    21/02/14 | Link | Rating: 5.0
    38. Samantha L.
    This place is just so bizarre and fantastic all at once.  You feel like Tim Curry will pop out in a butler costume at any point circa Clue.  The British literature theme is over the top, but really well done with only real deal items, etc.  The rooms are clean and modern eclectic (mixing together common hotel amenities well with kitchy antique items).  There's a massive taxidermied bear in the lobby and an amazing free breakfast too.  Also, you are right off route 66 which is pretty cool.

    One warning, this is a little outside of downtown St. Louis, and it is a little bit difficult to get into town, but not too hard if you have a car and don't mind the metro.  But, in my opinion, it is well worth it!  There's nothing quite like it.

    06/08/12 | Link | Rating: 4.0
    39. Nic P.
    I travel a LOT. Most of it's for work so when I get a chance to play it's good-bye Hilton, hello boutique! And this, this magnificent, glorious, decadent hotel was just what the doctor ordered!

    First, they are so accommodating. I want to say it's the St. Louis charm, but I really think the hotel really requires the kind of service you get from everyone here. It's divine.

    Walked in and opened the door and, boy, did I suck in my breath. The room is large and so beautifully done that you may not ever want to mess the bed up. The headboard in my room (and I care nothing for the kitschy themed rooms, so let's move past that utter fail) was made from an old fireplace, or at least that's what it looked like to me. It had the most gorgeous chair and just everything was so perfect. The bathroom. Oh my. So beautiful. I can't say enough about the room. The bed would have been in the back of my Uhaul (helping a friend move cross-country) had getting it out not been so OBVIOUS. Ugh. It was by far the best bed I've ever had the pleasure of sleeping on. I'll trade you mine. Please.

    The best part of this hotel is that you have so many things to do in such a small amount of space. There's a courtyard where I sat outside and watched my friend's dogs play (so peaceful), there's the pool where you can have beer brought out to you! What? Yes! Also, dogs stay free! Gratis! They love them!

    They also have this fabulous little pub inside with the best food. Seriously. Grass-fed burger? It will make you sell your vegetarian soul, or you'll feel like a gastronomical heaven just opened up and rained unicorns and bacon and THE best cheese down on your head. Hallelujah.

    Please also try the beer Arrogant Bastard. I've been combing Vegas for it since I returned home. I will be victorious or I will move to St. Louis. Also, the girl bartender who SEEMS stand-offish, is actually very witty and absolutely beyond helpful. You'll love her if you get close enough.

    Just be careful that you don't valet, it's costly and not worth it. Parking is plentiful and easy.

    I have stayed in many, many places, but this economical beauty in the best part of St. Louis stole my heart right out of my chest. Keep it, I'll be back for it soon.

    28/06/12 | Link | Rating: 5.0
    40. Jen R.
    Stayed there last night via Priceline which rated it 4 stars. It was not a 4 star hotel. It was cleanish and the people were nice. The air did not work so it was warm and could not open the window because of the car noise on a busy street. It is older and you feel like your in medieval times.  Breakfast is included but minimal. It's just OK.

    29/04/14 | Link | Rating: 3.0
    41. Holly K.
    Stayed in the King Suite for 1 night and would not stay here again. Every time the extremely LOUD furnace kicked on the bathroom lights came on. Very annoying as the bathroom lights flicked on and off most of the night. The mattress sank in the middle and was extremely uncomfortable. The shower/tub was stained and the bathroom counter was tiny. Only good thing about this place was the staff, all were friendly.

    16/02/14 | Link | Rating: 2.0
    42. Gabi M.
    I mixed it up a bit on a recent trip to STL and stayed at The Cheshire instead of downtown...

    The Cheshire is an older hotel (dating back to the 1920s), but much more charming than some of the large chains I've stayed at in the past.  It's got an authentic British pub feel to it and recently underwent some major renovations from what I gather.

    I had a very pleasant stay, albeit a quick one - just one night.  I found the hotel to be centrally located and easy to access.  The staff was friendly enough, the room was clean, the bed was comfortable, there was free wifi, and there were Aveda toiletries in the bathroom!

    Best of all, the moderate room rate included a pretty decent continental breakfast in the morning and a couple of bottles of water in my room too!  I stayed in the Mark Twain room, which was very pleasant.  There appears to be all kinds of novelty suites available upon request as well.  

    If you're looking for a non-corporate chain hotel with some character, The Cheshire is A-OK in my book!

    26/10/12 | Link | Rating: 3.0
    43. Anthony S.
    I don't usually write reviews for hotels, but I figured 'why not'.  My wife and I live near Memphis, TN and decided to go on a mini-vacation.  As silly as it may sound, we decided on St. Louis because we had never been and heard about some of the great food places in and around the city -- plus, St. Louis is only about a 3.5 - 4 hour drive.  I used Priceline to secure our hotel, and we were given The Cheshire.  After reading some of the reviews and checking the website, I was pleasantly surprised that we would be staying in such a nice location for only $80/night.  I was tempted to give it 4-stars because the amenities and the service was good, but there is one glaring issue will prevent me from ever staying here again.

    Service/s & Amenities: Everyone we encountered while we were at The Cheshire was friendly and courteous.  The services provided, such as the tea time, the breakfast, and the other amenities were top notch.  The in-room amenities were fantastic.  The bed was incredibly comfortable; the linens were soft, plush, and great to wrap around your body; and the copious amount of electrical outlets built-in to the tables and desks was a really great convenience.

    Some of the not so greats in terms of service/s & amenities: The bathroom light was on a motion sensor...but no way to turn off the motion sensor capabilities.  This is pretty cool, but not when it is 1 AM, you have to go the bathroom, and you have a 22 month old in a pack and play directly across from the bathroom.  The light woke her up almost every time.  This was a serious issue, and based on the configuration of the room, it was impossible to place her in an area that wasn't disturbed by light.

    Parking: This was a f-ing nightmare.  I usually don't use strong languages in my reviews unless it seriously warrants it.  This aspect of the our experience, definitely warrants it.  This hotel is attached to a very popular restaurant -- The Fox and Hound.  Unfortunately, the valet people are COMPLETE, and ABSOLUTE IDIOTS.  They drive recklessly through the garage (literally -- no exaggeration -- almost slammed into me and my wife while we were finding a parking space because they were going the WRONG WAY).  There are convenient arrows on the floor that shows the direction traffic should go, but they decided to completely ignore them, and zoomed around a corner at an extremely unsafe speed, and almost smoked us.  Unacceptable, and completely ridiculous.  I understand that there is a temptation to drive fast when you are valet-ing a Mercedes, but that is no excuse to risk others safety.  

    Parking some more: Exiting and entering the garage was a nightmare for the above reasons, and several others.  There are few parking spaces, navigating through the idling valet cars is a nightmare, along with navigating through the traffic of drunk patrons driving in and out of the neighboring restaurant.  I will never stay at this hotel again because of the parking...NEVER.  Between the idiot valet service, their dangerous practices, and the awful entering and exiting associated with this hotel, it is not worth the stress, the hassle, and near-death experience.

    Overall Service / Amenities score: 2 / 5 (4 /5 minus 2 for an abysmal parking situation)

    Atmosphere: It is too bad the parking situation above is so awful, because the atmosphere of this hotel is charming and magnificent.  You will never have another experience like this, unless you go to England (which I have been on multiple occasions).  It is extremely quaint, well themed, and very cozy.  My wife thinks that "They really take a theme and ROLL with it".  

    Atmosphere: 5 / 5 (incredibly unique -- unlike anything you will experience in the States)

    Price: I cannot really comment here because I used Priceline and got an incredibly low rate of $80.  When I checked the website afterwards, they were selling the same room on their website for $150.  So, I got almost a 50% savings.  I love Priceline!  

    Price: 5 / 5 with Priceline (3/5 if buying regular price)

    Final Impressions: I am incredibly saddened by the horrific parking issues we encountered.  This was the most charming hotel I have ever stayed at with genuine personality and comfort built-into its roots.  I would recommend experiencing this place for yourself, but beware of the absolute nightmare that parking is between the hours of 4:30 PM and 11:00 PM.  It is far to awful and dangerous for me to ever go back.

    25/02/13 | Link | Rating: 3.0
    44. Ellen H.
    Wow - what a complete mess.

    We stayed in room 101 - which is aptly named Dracula. So unless you are a vampire or somebody who doesn't plan on sleeping during the night, please stay the f*ck away from this room!
    The walls of the room are incredibly thin and due to is location (right off the elevator and computer area, along with opening up to the pool) you will hear every single noise outside. In fact, I'm pretty sure the room amplifies the noise.
    The visit started out really poorly. The Valet Bunch was by far more interested in talking to each other than helping guests. I had to drive around the parking lot 2x without finding a spot until one the valet informed me that there is plenty of room in their parking garage.
    I'm not sure if it was the confluence of all bad things during my visit but i got only 3 hours of sleep that night.
    The couple we shared a wall with seemed to be engaged in coitus 24/7 and very vocal about it.  Despite 2 calls to front desk and their repeated assurances that this will be addressed, the moaning and thumping continued through the nigh.
    In addition, the hotel seemed to host a wedding that night so there were drunken guests wandering all over the property until 4am that night, having loud and inconsiderate conversations. And again, several calls to the front desk did not fix this issue.
    What really disappointed me about this hotel was the lack of care from the staff. Nobody apologized or addressed the issues.
    My last time here.

    21/04/14 | Link | Rating: 1.0
    45. J J.
    Andrew Allred the Front desk Manager fabricated a story to his staff. We were accused of calling a staff member a "foreign B".  B-Word that rhymes with "itch". So the staff retaliated and publicly humiliated us.  This was all before we even checked in. Don't stay here! Run!

    05/05/14 | Link | Rating: 1.0
    46. Leigh W.
    Vintage wonderful hotel.  Been staying here since I was a child with my parents.  Now at 40 years old I love that this place is still so beautiful and is a great place to stay with family or a romantic getaway.   Food is upscale.  Location is the only draw back as the neighborhood has kind of home down Hill over the years but would definitely stay here again.

    03/09/14 | Link | Rating: 4.0
    47. Jen B.
    What an incredible surprise this place was! From a last minute booking on Hotwire to my new favorite STL hotel in one night- no joke kids. This is just the coziest, warmest and most welcoming place I've ever stayed. Beginning with check-in by these amazingly funny and genuine clerks who seemed really interested in what brought us to them, I was just impressed over and over with the little things that make this hotel so special. A fireplace in the great room with a giant bear, tables and comfy chairs for lounging with a group, FOUR on-site eateries, each room is named after an author and you get a free bookmark with your auther's name on it, crazy comfy bed with plenty of pillows, huge bathroom, free WiFi and continental breakfast, I could go on and on. It's in this great neighborhood, Central West End, full of eateries and bars or Downtown is about 10 minutes away by cab.

    I'm already planning my next trip just to stay here again! The Market has to be the least pretentious/most hipster place I've seen (and I used to live in Chicago!!) with its comfy couches in front of a roaring fire. I could stay the weekend here and literally never leave the premises. What a total hidden gem. (Can you tell I'm in love yet?? ;)

    04/12/13 | Link | Rating: 5.0
    48. Jimmy P.
    I proposed to my girlfriend on September 13th and had a room reserved at The Cheshire. When we arrived, we were taken care of by Dave who was amazing. Not only was the staff at The Cheshire extremely friendly and helpful, they made our stay extremely memorable. It made our day that much more special and I would recommend this great place to anyone.

    14/09/14 | Link | Rating: 5.0
    49. andrew s.
    This place is not great in any way.  From a mostly indifferent staff (save for a few exceptions sprinkled in like Ashley) to the small poorly decorated rooms, and limited breakfast offering.  One of two elevators broke while we were there, a dog walking service offered on the website was not actually available, and our friend was charged a rate in excess of the Ritz in St. Louis.  The bar was pretty cool, but unless you get a chance to stay here for free, save your money and go to the Sheraton down the road, which while not exceptional, is cheeper and overall nicer.

    19/10/14 | Link | Rating: 1.0
    50. Mike F.
    First of all let me start by saying that I really wanted to like this place. I love this part of town and there is so much potential with this place. My wife and I were looking for a nice hotel with a nice outdoor pool to celebrate her birthday. We have stayed at The Chase several times but we wanted to give The Cheshire a chance since they underwent a renovation in the last couple years.

    The Pool: It is a nice set-up with lots of shade, cabana's and outdoor bar. It really is a nice space. The bar staff seemed more interested in helping the people who had reserved cabanas than the other people around the pool. Most of the people at the cabanas were not even hotel guests.

    The Room: We stayed in room 228. The mechanical system is not regulating the humidity properly. Everything in the room felt sticky and wet. The bathroom had 2 of the 3 lights out. The toilet seat almost fell off the toilet. There were dead spiders in the tub.

    Overall, I just felt like maybe the maintenance is not kept up with the way you would expect a hotel at this price point.

    In my opinion this was overpriced for what it is.

    02/09/14 | Link | Rating: 2.0
    51. Kent L.
    I remember the Cheshire Inn from when I was a kid growing up in St Louis.  In the 1970's, both my dad and my uncle earned some extra cash driving guests in the Cheshire's double-decker London bus to and from the Muny in nearby Forest Park.  So I was delighted to discover this vintage hotel has not only survived the years, but is once again a thriving boutique hotel with all the original British Tudor charm it can muster.   I'm very pleased that the current owners decided to invest generously to give this place a new lease on life.  

    We stayed four nights over a long weekend.  Booked for a superior poolside King room, upon arrival Andrew A. upgraded us to a corner mini-suite on the top (4th) floor - the Lord Byron room.  (Many rooms are themed after famous British authors, poets and playwrites.)   This upgrade worked perfectly for us; in hindsight, a poolside room might have been a bit loud for us anyway.  Our room faced Clayton Avenue and offered a view of downtown and the Arch off in the distance.  There was some light traffic noise but really nothing that bothered us.  We opted for self-parking, although valet parking was offered as an option.

    Upon entering the room, the seating area was comfortable with a large flatscreen monitor, sofa, side tables and desk, along with several lamps.  Strangely, the amply powered air-conditioner only vented into this room, and not into the area where the bed was located.  So, we kept it dialed down to the maximum so that we could be comfortable while sleeping.   Oddly, half of the light switches in our room didn't appear to operate anything.  The King bed was extremely comfortable - as good as I've ever had at a hotel - along with nice feather pillows and reading lamps on each nightstand.  The closet and chest held plenty of space for two people to unpack and dress. The compact bathroom was nicely updated with stylish tilework in the shower.  It would've been nice, though, to have a shelf to hold a dopp kit, and a hook or extra bar for towels.  The decor was visually interesting, with rugs, beautiful stained glass windows (which opened to the street) and framed poems and sketches of Lord Byron.  

    The hotel was busy for the holiday weekend, apparently hosting guests for at least one wedding party.  The pool area was lively most of the time; music started playing around 11AM.  On one day during our stay, we spent a few hours under one of the cabanas, with attentive poolside service for lunch and a few drinks.  While not large, the pool area is one of the highlights of the hotel.

    Our rate included a continental breakfast which is self-served in a small breakfast room off the lobby.   I would call it 'European" in that it included a few savory baked items in addition to yogurts, cold fruit, meats and cheese.  Excellent coffee and tea selection.  

    Two restaurants plus a casual, market-style cafe are located across the small parking lot adjacent to the hotel.  The Restaurant at the Cheshire is the more traditional space, while Basso (downstairs) serves casual Italian fare.  
    While we did not eat at either of the restaurants, they both featured beautiful decor and appeared to be quite busy.   On one of the days, we ordered lunch at The Market and enjoyed it poolside.  It would also be a great place to purchase food and beer or wine to enjoy at nearby Forest Park.  

    One of the best things about the Cheshire is its great location.  It's right across the corner from St Louis' large city park, Forest Park - which includes the world famous (and free) St. Louis Zoo, art and history museums (also free), biking trails, golf courses, boat house restaurant, and more.  It's easy to access I-64, plus it's only a few minutes from the retail and restaurant areas of Clayton and Maplewood.

    Housekeeping inconsistencies were the biggest minus.  Our room was certainly kept tidy during our 4 day stay, but there was no rhyme or reason as to what would get changed or refreshed.  One day we would receive 3 bath towels and no handtowels, the next day we would get two handtowels, no coffee cups nor refills.  The day before checkout, we received all new toiletries.  The elevator area and hallway outside our room was mostly tiled, so I noticed some lint and debris would drift into the corner by our door.  Probably not much they can do about that - I didn't complain to them - but it just looks bad.

    My advice:  stay here if you're the sort who would appreciate a smaller, boutique property, and if you can make the time to wander around and enjoy the interesting decor, pool area and the Fox And Hounds pub.    The rooms and the property certainly have some modern conveniences, but if you're looking for a 'W Hotel'- type of experience - everything new and modern - then just go stay at a W.   This is a vintage hotel with one-of-a-kind decor.   Some things are showing a bit of wear, yes, but overall it's been kept in wonderful condition with just the right modern touches for a comfortable stay.

    02/09/14 | Link | Rating: 4.0
    52. Barbie B.
    I just spent a lovely weekend here with my daughter, it was fabulous. Every staff member was friendly and inviting, especially LaWanda and Josef. Our room was pleasant, nice toiletries, quiet, as requested and overall exactly as expected. The valet service was quick and left our car out front when we told them we would be leaving within the hour. We took advantage of the free breakfast and coffee and we were happy with the pastries and very fresh fruit. We brought our little puppy and everyone went out of their way to greet her, give her treats and make us feel welcome and comfortable traveling with a dog. This is a super pet friendly hotel. There were at least 8 other dogs in residence while we were there. I will definitely be staying here every time I visit St. Louis.

    03/11/14 | Link | Rating: 5.0
    53. Will W.
    If you'd like your hotel to be part of your travel experience to St. Louis and not just a place to sleep-- the Cheshire is the place to be. Full of old-world charm and antiques (everywhere), we had a wonderful time sipping cocktails by the fire in the Fox and Hounds Tavern or by the fire in the main lounge. The included breakfast was nice and 24-hour tea service, divine! The staff was superb-- very friendly and professional!! It's clearly an older hotel, but the rooms are well appointed and modernized and the location is perfect-- right near Forest Park and access to the interstate to get you anywhere, quickly. What a blast!!

    05/01/15 | Link | Rating: 5.0
    54. Jessica G.
    I want to stay here again so bad! I stayed here on business for two nights, and the booking was done by my publisher. When the car pulled up I thought there had been some mistake: they usually put me in funky boutique hotels, and this looks like an old faux Medieval motel from the 1970's (which it used to be). But when I went in I was cheerfully greeted by the staff, who explained the British literary theme of the hotel. That's right: they have embraced the old British manor decor and turned it into a theme hotel! All the rooms are named after British authors, and there is a copy of your author's works in the room for you to read. To remind you of your room's name, they give you a bookmark to keep along with your key card! I was in the Sir Philip Sidney room, but I want to go back and stay in the Wodehouse room so bad!

    My room was delightful: new TV, new bath fixtures, lots of light and closet space. Plus an incredibly comfortable bed with a curtained headboard, and a huge wing chair for reading as well as the desk! The breakfast was very nice, with the most selection I've ever had at a continental breakfast, and you could sit anywhere in the long, fabulously decorated lobby, which looks like Henry VIII's hunting lodge. They also have a grand selection of teas available all day long, which was fab as I had a terrible cold and was in town to speak at two events. The free herbal tea kept my throat going!

    The attached restaurant, a nouveau British pub, had great food as well as very friendly service. All the staff I encountered were wonderful, and the hotel is wonderfully soundproof. I left feeling rested and entertained!

    07/01/15 | Link | Rating: 5.0
    55. KC K.
    The Cheshire holds a special place in my heart.  During summers home from college, I was a regular at their now closed down beer gardens. I spent many a warm summer evening drinking cold Buds and having laughs with old friends.  A wise person once said that "Time waits for no man" and I was reminded of this upon walking into The Cheshire again after a 10 year hiatus.  With the exception of the closed down beer gardens, every change was a positive one.  New owners have pumped some serious coin into this place and the result is the most hip, interesting and unique boutique hotel in StL.  The old English theme throughout is blended with splashes of modern luxury and style.  The rooms are well appointed with beautiful tiled showers and nice soaps and shampoos.  I really appreciate a hotel that incorporates unique artwork and furniture into the rooms.  My room had beautiful framed Byron poetry and illustrations! I love that each room is unique in that way.  (Think 21c museum hotel)  The stained glass diamond windows in the room are so beautiful and actually open for fresh air! The king mini suite I was in was nice and large with two flat screen TVs and an office area.  My only beef with Cheshire was with their house keeping.  The trash can had not been emptied from the previous guest. I'll let you use your imagination as to its content. (Yikes!) There was a massive hair ball outside my door in the morning, and I didn't feel as though the wood floors in my room had been mopped in a while.  If housekeeping steps up their game, this is a 5 star review.  My room looked out onto the road and traffic can get quite loud.  Fox and Hounds was a great place to watch the Cards game and hoist some bevs.  It is dark and cozy with a huge fireplace and intimate seating.  Big ups to Jane and Christen...best bartenders in the StL! Basso pizza late night was just what I needed before turning in.  The space is jaw dropping and the food is exceptional.  This is a must do even if you are not staying in the hotel. Morning coffee and free breakfast was above average and having the ability to eat poolside or in the garden terrace is so nice! The staff here is very helpful and friendly. Overall, I'm a raving fan of The Cheshire and will be back again the next time I'm in StL.

    28/05/14 | Link | Rating: 4.0
    56. Cat S.
    we had a fabulous stay at the cheshire hotel - from the moment justin greeted us at the front desk, to dinner at the restaurant, cocktails at fox & hounds, the luxury and character of our "death on the nile" suite, lovely tea, coffee & fruit in the morning, to a friendly farewell from mike as we checked out - we look forward to returning to this gem and highly recommend the entire cheshire experience to anyone visiting st louis.

    26/01/15 | Link | Rating: 5.0
    57. Mallory F.
    The Cheshire is my favourite St. Louis landmark. When my husband and I were dating, it was the first hotel stay we had together. It was June, and I wanted to show Chris a great time, so I booked a room. We went to the zoo and then checked in. We decided to make use of the pool as it was such a beautiful, hot day. We had such a nice time out there. We were able to order drinks (or food if we so chose) poolside and hang out in the water. We had such a nice stay, but as others have mentioned, we also had issue with the posters on the bed. Both of us managed to bang our legs at least once a piece.

    While we were staying there the first time, we decided to check-out the Upstairs Ballroom as a possible venue for our wedding reception. We fell in love immediately.

    The night of our first stay, we went to Fox and Hounds for a drink and then down to Basso to meet some of the Yelper's for a little Happy Hour to meet Chris. Several of us stayed after Happy Hour and enjoyed dinner there as well.

    Everything was perfect.

    We have booked our reception to be held at the Upstairs, and we spent our wedding night at the hotel in the Treasure Island novelty suite. We were treated so well. The entire property bend over backwards to make us feel so special on our Big Day. The fireplace had been switched on before we arrived into the suite and everything was so cozy and comfortable. The bed was big and comfortable. The tub was luxurious. The sitting area was beautiful. It was all we'd envisioned and more.

    As we had to run off to catch a train to Chicago on our first visit, we grabbed a couple things and ran, but on the day after we wed, we sat down and enjoyed the breakfast. Everything was great. Much nicer than many hotels I've stayed at.

    Next summer, we'll be staying in the Romeo and Juliet novelty suite, which has an entrance that leads directly to the pool. We'll be loving that! Can't wait to go back.

    Even if you live locally, take your partner and stay here for a night or two. You won't regret it.

    13/11/13 | Link | Rating: 5.0
    58. Sandra C.
    We stayed for one night having made our reservation on the road online with no problems. Got an "online only" rate that was at least $20 below the published rate at the Cheshire website.
    The Cheshire is decorated like an English country manor and feels about as old. The rooms are nice, well appointed, and toiletries especially high end. The place, especially the lobby, hasn't been well scrubbed in years. Crud and dust bunnies under every piece of furniture and the floors look like they've never been swept to the wallboards. The complimentary breakfast was great. Fresh fruit, cereals hot and cold, quiches and Danishes, juices, muffins, yogurt etc. Nice selection of fancy teas. WiFi and iPhone Dock in the room. The Cheshire is funky and fun and we'd recommend it if you aren't put off by the ancient English motes.

    29/11/14 | Link | Rating: 3.0
    59. Jenny J.
    Thus hotel us a little weird. Seems like a location for a murder mystery. Clean though with nice staff and a good included breakfast spread. Dog friendly too! And a wash u discount.

    14/04/15 | Link | Rating: 3.0
    60. Hassan M.
    Just got to St. Louis from a lengthy flight from Seattle via Salt Lake City for some business. Because of the Cardinals game, it was A little bit difficult to find a room. However, had the help of Yelp, and found the Cheshire. It is amazing!! I do travel a lot inside and outside the U.S. The hotel has a nice British theme. The receptionist Dave is nothing short of outstanding. He hooked me up with a room in less than 2 min!!! I really love this place. You have to come here and check out a part of historic England. Check out my photos, and believe me, reality is even better than the photos. This hotel is worth it!!!

    29/04/15 | Link | Rating: 5.0
    61. Lisa J.
    This boutique hotel could be so great if it weren't for 2 things: 1) The dirty rooms and 2) The paper-thin walls. Fortunately for them, the first thing (unclean rooms) is something that could be fixed by hiring new, good housekeepers and bringing in an experienced trainer to train them how to properly clean a hotel room. When I say the rooms were unclean, I mean the bed sheets hadn't been changed between the previous guest and me; there was all kinds of dust, hair, dirt everywhere, trash bin hadn't been emptied between previous guest and me - basically I don't think the room had been cleaned except for putting the bed spread on the bed. The one day I wanted to rest and not have housekeeping come, I put the "do not enter/service" sign on my door, and the maid still knocked on my door. I was curious to see if she would try to come in if she thought no one was in, so I didn't answer the knock. Sure enough, she came into my room. Wow! I wonder what she was planning on doing in there while "the cat was away." I should have hid behind the bed to see.

    The paper-thin walls would maybe be more difficult to rectify.  I don't know whether it would be a major endeavor to add insulation between walls. As a short-term solution they could space the guests out, and maybe even have a dedicated quiet floor like some hotels have.

    Anyway, if a new owner and management came in and fixed the major problems, this could be a nice, unique little place.

    22/03/15 | Link | Rating: 2.0
    62. Arlene P.
    In summary, I love St. Louis, and not only because one of my favorite people in the entire world lives there.  And as much as I love St. Louis, I would return even JUST to have the opportunity to stay in this hotel again.  Yes, that's how much I loved it.

    PROS:  

    *The staff:  Beyond amazing, patient and helpful at all times.  My teenage daughter was very ill during our visit.  Every evening the front desk staff would heat her cornbag in their microwave with a smile.  Every day, upon returning from our adventures, we were warmly greeted like returning friends or family.

    *The atmosphere:  Welcoming and relaxing.  We felt transported to 1920s England, with all the charm and attention to detail that you would expect.  

    *Breakfast:  Get there early for the puff pastries, fresh fruit and a variety of teas and coffees.  We'd go down as soon as we were dressed (by 8:00) and were frequently the only ones there, the food freshly laid out.  We'd pick a corner table with a custom wooden puzzle featuring a photo of the hotel, enjoy our delightful pastries and coffee.  I love the unique packaging of the teas.  Just could not get enough of them (see photo).

    *Treasure hunt:  We did the children's hunt, a great way to explore the hotel and have some fun.  Be sure to set aside a little time for it!

    *Bed:  Sooooo comfy!!  And it's easy to open the window (no screens!) and enjoy the fresh night air.  We were there in March and love it cool, so slept with the window open every night.  I've seen others state their room was dirty.  I found our room to be perfectly clean and comfortable.  

    CONS:

    *The smell:  When we entered the hotel on our first day, there was a smell (bug spray?  Cleaning spray??) which did put me off.  It was a bit musty...hard to describe.  I don't know if that's a typical issue.  After a day or two it either faded or became accustomed to it.  I only mention it as the owners should be aware and it's probably something that a bit of incense could remedy.

    *The bathroom door:  I never understand why some establishments insert a translucent piece of glass into the bathroom door, causing the entire room to be lit up in the middle of the night when someone uses the bathroom.  Fortunately, I was able to maneuver in the bathroom without the light in order to not wake my daughter, but would love to have the glass covered with cloth or removed altogether.

    14/04/15 | Link | Rating: 5.0