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The Parkway Hotel in Saint Louis, MO

The Parkway Hotel in Saint Louis, MO

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Company Info:

Rating: 3.38

Address: 4550 Forest Park Ave, Saint Louis, MO, 63108

    Hotels in Saint Louis, MO



    Comments (29):

    1. Ayanna B.
    The view isn't great. I looks out over the highway, or the hospital. Now that I've got that out of the way... The rest of the hotel was a pleasure. I really think that they care about the guests. I felt special at least. They suggested great places to eat and shop and visit. Their roomservice included the Appleby's downstairs. Their beds were devine. Their a part of the Starwood group, so you can get points for staying there. Also, did I mention the beds were excellent. I was nervous enough my first time there, being in town for an interview. But the sleeps that I got were wonderful. Smack in the middle of the Central West End, it's probably the safest walking citified neighborhood in St. Louis.

    12/04/06 | Link | Rating: 4.0
    2. Keith S.
    A terrible experience.  If you are staying in St. Louis and have any other options, take them.  When I had problem with breaking out into hives everywhere my skin touched their bed linen (I know... I'm such a complainer) The staff and management were rude and combative.  If you have reservations here, my advice is cancel them immediately.

    19/09/08 | Link | Rating: 1.0
    3. Nora T.
    I recently stayed three nights at the Parkway and can't say enough good about it. My room was spacious, immaculate, and silent.  It had refrigerator, microwave,  clock-radio, large TV, coffee pot, iron and ironing board,  extra blanket,  good reading lights, room-darkening draperies, an easy chair, and a desk for work.  My king-size bed had eight pillows, plenty for propping up to read. The bathroom was perfect with very hot water, a tub drain that worked, a great shower, large thick towels, and complimentary toiletries. The toilet flushed with a mighty swish. There was an actual closet, not just an overhead bar a la chain motel,  and it had plenty of hangers, including pants and skirt hangers. An (included) full hot breakfast is served in the lobby, where guests are also (all day long) offered complimentary hot coffee, fresh fruit, cookies, and popcorn.  There is a 24-hour mini mart that supplies a few groceries, toiletries, and personal items. A complimentary van takes guests anywhere the the Central West End. The staff was gracious and efficient---they've thought of everything. And the price was more than fair.   I would definitely go back to the Parkway and will recommend it to friends.

    10/08/12 | Link | Rating: 5.0
    4. betsy R.
    My husband had surgery at the hospital and since we were from out of town we needed a place to recover before we were cleared to fly home.  The Parkway hotel is the closest you can get to the doctors and hospital.  We elected to go for a larger room that gave a bit more space for us to move around in.  The hotel was clean and quiet.  Location was perfect.  We made use of the shuttle multiple times - drug store, food shopping and a drop off at the balloon festival.  The driver was so nice and made it very easy.  Great cookies in the evening.  The room only had one internet connection so I brought a splitter plus some extra long cables so both of us could connect if needed.  Wi-FI in the lobby. The coffee maker was your typical hotel room coffee maker so if your picky about your coffee you will need to bring your own (coffee maker + coffee).  They do have coffee in the hotel lobby.  The Barnes and Nobel bookstore serves Starbucks coffee if you really need strong coffee.  The staff was very nice and the entire two weeks could not have been better given the stressful situation.

    01/10/12 | Link | Rating: 5.0
    5. Gerald C.
    I have stayed here in the past and received a military discount since I'm a retired U.S Army Combat Veteran and the place was great.  I recently reserved a room like I normally do and a reservation agent named Christina e-mailed me advising me they only offer Government Rates to Government employees with papers showing them to be working in the area of the hotel during their stay in St. Louis and the front desk manager confirmed this ridiculous policy. I can understand being careful of people claiming to be Military to get the discount (genuine Veterans never do this) but this is why we all have ID cards showing we are Veterans and Active Duty Military.  Everyone may not feel the same as I but, I WILL NEVER STAY HERE AGAIN AND NEITHER WILL ANY OF MY VETERAN BROTHERS AND SISTERS!!

    15/08/12 | Link | Rating: 1.0
    6. joanne c.
    I dont really know too much about hotels, but this one gives you free cookies and popcorn at the front desk and their staff (the ones I bumped into) are really friendly.
    Theres also a cute lounging area downstairs that looks perfect for a tea party (theres a fireplace!!)
    My only qualm with the place is that the lobby smells (minus when theres freshly popped popcorn) very sterile; I think it may be due to its location next to Barnes Jewish though. I think many of the long-term patients end up staying here if not in the apartment complex across the street.

    08/03/09 | Link | Rating: 4.0
    7. debbie b.
    Awesome hotel, I spend 2-3 nights a month here.  Always clean, ALWAYS!

    25/02/11 | Link | Rating: 4.0
    8. Janet S.
    For what this hotel does, it does pretty well.

    The Parkway Hotel is conveniently located near the Central West End metrolink stop in a fun part of town.  Unfortunately the staff is not readily knowledgeable about a lot of things, fortunately they will happily do what it takes to get you answers.

    There's always coffee, tea, and popcorn in the spacious, marbled lobby and rooms are big and comfortable.  There are loads of channels on the television and the thermostat is fast and functional.  Cleaning staff is very friendly and approachable and consistently thorough.

    This hotel does not have a pool and it's fitness center consists of two treadmills in a teeny tiny room.  But I guess it does the job, right?  Hilariously, the hotel restaurant is an Applebee's, but a NICE NEW Applebee's.  I'm no snob, it also does the job.  Fortunately continental breakfast included lots of single serving bottles/cartons of water, various juices, and milk so were great for stashing in your bag on the way out.  Unfortunately, the bagels were bags of Lender's emptied onto trays (I have visual proof!)

    I was between a three and a four on this review.  I guess it all boils down to the fact that for the essentials, this hotel was lovely.

    20/05/09 | Link | Rating: 4.0
    9. Natalie R.
    Free internet, amaaazingly comfy beds, great location. The walls were thin, but once I was asleep I didn't hear a thing.

    07/11/11 | Link | Rating: 4.0
    10. Joe I.
    Stayed here a part of a group of 11 for work.  Everything was fine.  Nothing was awesome, but nothing was terrible either.  It was a perfectly acceptable hotel.  The continental breakfast was not great, but the included breakfasts at hotels rarely are.  Beds were okay, rooms and common spaces were clean, staff were friendly when you could find one, shuttle service was nice, though one driver we had obviously didn't know the area very well.  Overall three stars - its nothing fancy, but completely acceptable.

    16/11/10 | Link | Rating: 3.0
    11. Carrie W.
    Great hotel - location is incredibly convenient to the Washington University medical campus and Central West End. Room was nice and bed very comfy. The free cookies and popcorn in the lobby were a nice touch. I would definitely stay here again.

    24/12/12 | Link | Rating: 5.0
    12. Jasmine W.
    stayed here for 5 days for a conference so had the opportunity to get to know the hotel well and definitely highly recommend!

    friendly service with complimentary shuttle service to local area spots (except doesn't go to/from airport), great location (basically on campus, a short walk to the metrolink station, easy to get to cute restaurants on euclid). there's complimentary breakfast (cereals, oatmeal, biscuits and gravy, OJ, milk, and apple juice) along with all-day coffee, tea, and apples and fresh-baked chocolate chip cookies in the evening. they also have an exercise room (but no pool) and a computer with printer in the main lobby. wifi downstairs but unfortunately only ethernet cord in the rooms (but complimentary - sweet!).

    rooms are clean and i REALLY appreciated that the air conditioner works efficiently and isn't too noisy. beds are comfy with goose down comforters and plenty of pillows, coffee maker, microwave, and fridge in the room (along with the usual iron and board, hair dryer, robes, and shampoo/conditioner/body wash/soap).

    22/07/11 | Link | Rating: 5.0
    13. Sam P.
    Short and sweet is my style.

    These days, I am only compelled to review a place only if I disagree with other ppl's reviews, just so that everyone can see that there's always two sides of a coin.

    The current reviews do not do this place justice. What more can you ask for besides a clean room, lots of free amenities including free wifi in the lobby, free internet via ethernet cable in the rooms, a free "business center" where i printed my boarding pass for my flight out, a decent small gym with all the essentials, and friendly customer service? I've gone to 5 star hotels in NY and Chicago that didn't offer free internet.

    I prefer creature comforts and necessities over bling and this place has done a fine job of making me feel comfortable away from home. They even have a small convenience store where I bought a stick of deodorant, which I forgot at home.

    Thank you Parkway Hotel

    12/05/11 | Link | Rating: 5.0
    14. Jennifer C.
    Not the best stay! Getting into Parking garage was a fiasco. Had to wait 10 minutes for someone to come lift gate. The bed was extremely hard. We were woken up at 6:00 am on sunday by an alarm going off in a vacant room. Took 20 minutes for hotel to get it turned off. Overall disappointing visit.

    16/06/13 | Link | Rating: 2.0
    15. Alice W.
    Complimentary snacks!!  sunchips, granola bars, nutrigrain bars, bottles of water.  Coffee.  First time I have ever encountered this at a hotel!

    and FREE INTERNET!!  (wireless in lobby, ethernet in room)

    annnd they have conditioner!  (some hotels don't have this and I am seriously unhappy with my tangled hair)

    Also, very friendly staff with a hotel shuttle that will take you to local places free of charge.

    14/05/11 | Link | Rating: 4.0
    16. Melanie B.
    We stayed here for a wedding and had a good experience.  The parking lot is a little goofy is the only beef I have with the place.
    The rooms were nice and clean.  Free breakfast in the morning which consisted of  Biscuits and gravy !!

    Cute area with a nice St Louis Bread right across the street!

    Front desk staff was really nice and accommodated our early check in.

    23/12/11 | Link | Rating: 4.0
    17. Rachel H.
    My bff's parents rescued the two of us by getting us an extra night at this hotel instead of leaving us to our own devices and the horrible whims associated with sleeping over at the apartment of a college aged boy, mid move-out, as he plays computer games and does other unsavory activities instead of cleaning.  

    Thank you Parkway for keeping me and my New Kids pillowcase clean.  

    The rooms were clean and pretty standard and the service was friendly.  We definitely took advantage of the free continental breakfast, or more specifically, the free juice.  They also have free, freshly popped popcorn in the lobby.  

    I was sad there was no pool and the parking garage is laid out in such a way that you may never find your way back to your room, your car, or anywhere else for that matter, though I think that's because of construction mostly.  

    Also, you cannot take your firearms into the hotel.  See photo.

    18/05/09 | Link | Rating: 3.0
    18. Al A.
    I've stayed here a number of times on business trips. I've always found the staff friendly and helpful. Rooms are always clean and comfortable and have free internet. The parking garage is a bit funky but is perfectly serviceable. The free breakfast is OK, not exceptional, but good and it's FREE.

    If I have to make a criticism, it would be that there never seem to be enough outlets to plug in all of the assorted phone and computer chargers that follow me around, but that is really a minor thing.

    The Applebee's off of the lobby is not so good, service stinks, but that is not the fault if the hotel. Fortunately there are lots of great places to eat just a few minutes walk away. Close to lots of other stuff to see as well. Great place to stay if you are in St. Louis.

    05/08/13 | Link | Rating: 4.0
    19. Aditi I.
    Acceptable staying accomodations. This is a pet hotel though so make sure you request a room that is not pet friendly lest your room smell like doggie pee.

    14/11/13 | Link | Rating: 3.0
    20. Gary R.
    Nice clean hotel with easy parking for $5. Right next to the Central West End with multiple unique bars/food. Not walking distance to Forest Park, but a short trip on the Metrolink.

    13/08/14 | Link | Rating: 4.0
    21. Jessica C.
    I live in the same neighborhood as this hotel and it's the place I have my out of town guests stay if they're not in the mood to couch surf or inflate my air mattress.

    The Parkway has a great location and is Metrolink accessible (meaning you can get there from the airport very easily).  The price is always good (ask them about their AAA discount, it's something like $10 off a room) and the hotel is always clean.  It's still relatively new and in great shape.  The last room my guest stayed in had a flat screen TV as well as microwave and mini fridge, discretely hidden in the furniture.  

    The Parkway includes breakfast in the price of your room and has afternoon snacks.  It's not as fancy as the Chase Park Plaza, but for the price it is a really solid, clean, new-ish hotel.  If you're looking for a place to stay in the Central West End, I highly recommend it.

    20/06/11 | Link | Rating: 4.0
    22. Keith H.
    This is a good solid three star restaurant. It looks like all of the rooms for ungraded in the last 5 years. The beds were a little hard, but comfortable. Each room comes with a flat screen, microwave, and mini-fridge which was nice considering the portion sizes at St Louis restaurants.

    There is freshly cooked popcorn (burnt and salty) and cookies (disappear in 5 minutes flat) in the lobby, which is nice, but they need to take a cue from Doubletree and have these available all the time for their guests if they're going to offer it. Otherwise it's just a tease to step into an elevator that smells like chocolate chip cookies, only to have an empty tray waiting for you in the lobby.

    There is an Applebee's attached for convenient meals if you don't want to leave the hotel, but I'm too much a food snob to eat here.

    Convenient to all of Forest Park and a shuttle is available (just tip your driver if you use the service).

    18/07/13 | Link | Rating: 3.0
    23. Martius I.
    1. No toothbrushes, not even for sale in their "store."  Nearest convenience store a mile walk away.

    2. No bathmat.

    3. Stole one of my razors.

    4. Horrendous coffee.

    5. Hidden ice bucket.

    6. Had to try room key a half-dozen times each time to get it to work.

    7. Illegally tried to charge state taxes on official federal government business.

    30/05/14 | Link | Rating: 1.0
    24. April D.
    While planning a trip to Barnes Jewish Hospital for surgery, we decided that the Parkway was the best option because of the skyway connecting to the hospital.  I called to make reservations.  I waited on hold for a long length of time.  Started to make the reservation, then again was put on hold.  Finally the reservation was completed and he was going to give me the confirmation number only to be placed on hold again.  I was on hold 12 minutes of a 15 minute conversation.  For this quality a hotel this is absurd.  I gave up and figured I'd get the e-mail confirmation faster.  

    When it hadn't arrived after 3 days I called back.  No reservation had ever been made!!!  The gal told me there were no rooms for those dates.  No apology. No offer to try to help in any way.

    Never again.  We're staying at Residence Inn where for less we get a kitchen and real bedroom.

    18/02/14 | Link | Rating: 1.0
    25. Meghan C.
    Terrible customer service. We stayed here for a wedding and were incredibly disappointed by hotel staff throughout the entire weekend. (The staff was even rude to the bride & groom.) Stay somewhere else! Many other great places in St. Louis that are more client-oriented.

    16/08/14 | Link | Rating: 2.0
    26. Arvid Y.
    Stayed here one night for an interview in St.  Louis. Conveniently located half a block away from St. Louis Children's Hospital and Barnes-Jewish Hospital. There is an attached Applebee's which is open until 11 pm on most nights, if you're coming in late and are looking for a quick bite to eat. There are also many restaurants and cafe patios within walking distance. I guess the hospital employment provides a big lunch crowd.

    A room with a single King sized bed was $129 per night. It was paid for by my interviewers, so that was nice. Garage parking is an additional $5 per night. Within walking distance to the Central West End Metrolink and adjacent to Forest Park. It's also aboutt 2.5 miles from SLU. Complimentary breakfast provided in the lobby. I checked out early, but saw them setting up and it looked pretty basic: coffee, cereal, bagels,etc.

    The room itself was clean and spacious. The furnishings were a little dated, but that's nitpicking. I don't really have much to add. My only gripe is that there's no free or even pay wifi. I believe there's free wifi in the lobby and also free ethernet internet in the rooms. Overall a convenient place to stay if you're visiting the hospitals or SLU.

    08/05/13 | Link | Rating: 3.0
    27. Ozzy O.
    The wifi does not work at all in the rooms here. It only works in the lobby...convenient. Stayed here for three weeks and never had Internet. Especially when you're working at the hospital and your work requires you to use Internet to do your job, but the hotel has none...Thanks a lot

    10/03/15 | Link | Rating: 1.0
    28. Larry K.
    I had a liver transplant at BJC in June of 2014, and my wife and other family members stayed there for most of my two months in the hospital, and they were treated exceptionally great while they stayed there. I now stay there once a month for my follow up visits to the doctors at BJC. Highly recommend this place.

    16/05/15 | Link | Rating: 5.0
    29. Jessica G.
    Stayed here one night on our way from Fort Leonard Wood to NYC.  We were pleased with how fast and easy it was to get a room on short notice.  Parking is available through the garage at a small fee per night.  They honored our military discount as well.  The room was a nice size, clean and the bed was super comfy.  The view we had (on the 3rd floor) was the parking garage, not sure if there are better ones available, but you MAY want to specify on that.  The night person who does the billing screwed it up and noted a 2 night stay on our express check-out, so THAT had to be addressed, but it was fixed immediately.  

    The bathroom had an odd set-up where the door swung right in front of the toilet...someone did NOT think that one out.  The lighting in the bathroom sucked...like ONE really bright one...but - hardly something to complain about, and maybe it was just our room.  There are a few bars/rest. within walking distance too.   A nice option, only about a block or two, but it worked for us!!

    21/04/15 | Link | Rating: 4.0