HomeNorth CarolinaDurham, NC → Millennium Hotel-Durham
Booking.com

Millennium Hotel-Durham in Durham, NC

Millennium Hotel-Durham in Durham, NC

Specialties

Experience the Southern hospitality of North Carolina at the Millennium Hotel Durham. Located near Research Triangle Park (RTP), downtown Durham and Raleigh-Durham International Airport, we are perfectly suited for sightseers as well as business travelers.

 

Company Info:

Rating: 1.86

Address: 2800 Campus Walk Ave, Durham, NC, 27705

    Hotels in Durham, NC

    Relevant

    Map:

    Comments (44):

    1. Kelly R.
    I booked on Priceline which guaranteed the hotel choice to be 3 1/2 stars, but I really would rate this hotel to be more like 2 1/2.  It's decent, just not great.  I have to say I scored an excellent price though which is why I wasn't terribly bothered by the quality of the hotel.  

    As the other reviews have stated, the rooms are outdated.  Old fixtures, furniture, countertops, tv, etc.  Our room windows faced out into a very strange courtyard that was huge w/ a large grassy area and 4 randomly placed lounge chairs on a cement patch.  Odd.  The lobby area appears to be nicely renovated which gives a false impression that the rest of the hotel is up to the same standards.  

    The breakfast buffet at the on-site restaurant was very tasty and reasonably priced.  We had excellent service and a good meal there.  The hotel is very close to many eating establishments and Duke University Medical.  They even provide a free shuttle and discount to medical patients.

    All in all, it's perfect for a place to rest your head, but I wouldn't want to plan an extended stay here.

    16/07/09 | Link | Rating: 3.0
    2. Pureum K.
    I was here for orientation. Very expensive. Just go to Hilton. The neighborhood is not safe. The rooms are ok but it's pricey. Staff is ok I guess.

    02/05/10 | Link | Rating: 2.0
    3. N D.
    Definitely not the worst...but also not the best I've stayed in. I booked a room through Priceline, who was offering members 50% off regular room rates. I got the room for a little less than $50 (plus additional miscellaneous fees that companies seem to charge nowadays to make the price go up noticeably higher than what is initially quoted). I was in town attending my niece's graduation and wasn't looking for super luxurious accomodations, just a comfortable place to stay. This hotel provided that. The lobby and dining areas are nice. Yeah, the rooms do need some updating. There was plenty of parking. My room was spacious (two queen beds), fairly clean and it had a flat screen TV. I couldn't get cell phone service though (which didn't impact other family members who stayed on another floor). The front desk staff was nice. I had no major problems and would stay here again at the discounted rate. From what I heard from locals AFTER I booked and arrived in town, the area where the hotel is located is not the best (crime ridden). I didn't find anything out of the ordinary, but maybe I arrived on a "good" weekend. Nonetheless, it wasn't an absolutely horrendous stay. The room served its purpose as far as I am concerned. My one contention is that there is no continental breakfast, everything is room service unless you use the restaurant area. I have stayed in lesser places that at least gave a basic breakfast, but I guess you can't have it all...

    07/06/13 | Link | Rating: 3.0
    4. Paul L.
    For the price point, you can't beat this hotel. I stayed at this hotel through a deal with priceline. The hotel common areas were clean. It's amenities included a workout room, indoor pool, jacuzzi, and an inexpensive bar. My room included a comfortable king-sized bed. The TV was not a flat screen and the bathroom had several cracks in the tile around the tub, but did feature a double sink. The staff were very nice. One word for priceline customers (and probably customers of lots of sites), they charge you an additional $5.00 auxiliary fee when you check in. They require a $30 hold on a credit card at check in. That's a low hold from a New Yorker's perspective. I am used a $50 to $100 dollar holds (per night!). Personally, I would stay here again especially at the price point I received. I can understand the comments by others that rewarded this hotel lower reviews as I don't know what price nor what rooms they received.

    02/01/12 | Link | Rating: 3.0
    5. Brian Y.
    Felt I needed to write this review to balance out the only other review of this hotel.  We were this close to moving to another hotel on the basis of the review, but quite honestly it turned out fine.

    Yes, this is a budget (3 stars at best) hotel but that's incorporated in your rate...really, how many hotels can you find out there that aren't named Motel 6 with rates less than $100/night?  The room was dated, lamps were a little dusty, and the bathroom needed some work.  But, the sheets and towels were clean, and they have cable TV including HBO.

    Some other things I liked about the hotel:

    - a full bar downstairs, complete with oversizd leather chairs and multiple TVs.  Very convenient
    - Complimentary Financial Times newspaper offered at the front desk
    - ample parking

    Would I stay here again?  Yes...but I doubt I'll ever find myself in Durham.

    09/06/09 | Link | Rating: 3.0
    6. R. C.
    Most of the staff is really super friendly and accommodating. A man named Paul was useless. So was a gal named something like Brandy. Non-smoking rooms have smoke drifting in from all over. They charge $11. for internet! Your cell phones won't work here.

    14/11/12 | Link | Rating: 2.0
    7. Brian K.
    So, don't go here.  All in all, it is livable.  I booked through Expedia, the rate was OK, and the pictures looked alright.  Well, a few things happened.

    First, I read some other reviews on other sites after I booked.  They said bad things: hair in the bathroom, blood on the pillow (?!?!?!?), stench of cigarette smoke.  I tried to cancel my reservation a few days before I arrived.  No dice.  The cancellation policy was no refund.  None.  Expedia stated this was the cancellation policy since 4/9/20009 (or something).  I found this strange, since I booked it on 5/20/2009 for the night of 5/25/2009.  So I had to stay here.

    I arrived.  The lobby is nice.  The attendant at the front desk was so so.  But there was a distinct smell.  A certain... je ne sais quoi.  I was given my room key and walked to my room.  The smell from the lobby morphed to a new, unfamiliar, unpleasant smell as I walked passed the hotel bar, restaurant, and pool.  The smell completely changed again, for the worse, once I arrived in the section of the hotel that hosted the rooms, and only got worse when I arrived in my room.  It was possibly the smell stinky feet, think old gym shoes.  But somehow, my girlfriend and I, though not pleased, thought we could tolerate it.  The room was outdated, and the bathroom was... ok.  Not nice.  Not superbly clean (nothing that we could notice), but the tile floor was older as were the fixtures.

    My girlfriend and I left our room that smelled like cheese to return to my car and bring our bags to the room.  I was in room #378, which is on the third floor, but almost directly above an exit (non-emergency) on the first floor.  We took the elevator down to the first floor and walked to that exit.  The hallway exit led to a stairwell with an exit to the outside.  The stairwell had the stench of urine, I can only hope animal, and not human, urine.  Disgusting.  We quickly exited to the outside.

    After arriving back in my hotel room (coming through the lobby), the first thing I do fire up my laptop to start calling apartment in the area.  The hotel claims WiFi access, but I had no signal (MacBook Pro new in Jan '09).  I called the front desk operator, and she (nicely) told me that I was in a room that did not support wireless (clearly).  I asked to be changed to a room that did have wireless access.  They sent a nice, polite porter shortly with a new room key and to help with bags.  This was the best part of the stay.  And I would give them half a star for this act alone.

    I arrived at the new room (#210).  The hallways still reeked of smoke and my room still smelled like old cheese.  But the bathroom was nicer (still outdated), but it felt cleaner.  And the wireless worked perfectly.  It still smelled like old gym sneakers with the mix of a cleaning product that didn't do its full job.  The air conditioner in the room worked, but smelled like mold, somewhat humid at first too.  This, i believe, is somewhat normal, and that there isn't actually any mold -- just how A/Cs work.

    Oh the sheets!  I forgot to mention the sheets.  While standard white sheets, the mattress pad didn't extend the entire length of the king-size bed.  It went from the toes to about mid-back.  Considering the rest of this hotel, it is par for the course, but icks me out.  The sheets seemed clean though.  They also had those huge (ginormous) pillows in front of the pillows that you actually use for your head.  Those big pillows are germ farms, since they don't have a pillow case to replace.

    It's now 8:14a on 5/26/2009.  My mind has been racing all night (normal) and my sleep wasn't the greatest -- not the hotel's fault.  But sitting at this desk, my back and knees hurt a bit.  The desk and its chair were designed together.  And the chair fits neatly under the desk as long as no one is sitting in the chair.  There is not enough clearance for my legs to be under the desk while sitting in the chair.  This may be because I'm huge and ripped (I joke, 5' 10" on a good day, not muscular or fat).

    I just consulted with my girlfriend.  I've covered the bases.  Use Hotwire and get a guaranteed four-star hotel for the same price.  Or probably even a Super 8.  I've stayed at the Marriott directly north of Duke a few miles (near I-85) and it is nice.  As is the Washington Duke just a couple miles away.  As a side note, we went there for dinner.  It food was superb.  The service, even better.  They have a fan for life.

    In sum, don't go here.  Go somewhere else.

    26/05/09 | Link | Rating: 1.0
    8. Dana G.
    I was recommended to this hotel by 2 staff members at Duke Medical, so naturally I felt compelled to give it a try. I must say that the rooms are dated, yet clean and yes the staff friendly, with a convenient location. However, there is ABSOLUTELY NO cell service in any of the rooms... Very frustrating for a medical patient on crutches who had to go outside the day after surgery, stand in the rain at my car to get service for a phone call! I remarked to one of the hotel employees who saw me and felt bad for me at how inconvenient this was and his response was: "that's our biggest complaint is the lack of cell service"! Not only that, they charge $10.99 for WiFi!
    A week prior I had stayed at the Comfort Inn Medical Park, where the price was the same,the rooms were about the same caliber, staff just as friendly, but I was able to call from my room and I had free WiFi. A little bit more of a drive, but worth it in my opinion. I will not return to The Millinneum any time in the near future unless they make a few changes.

    28/09/11 | Link | Rating: 2.0
    9. Audra K.
    My stay wasn't bad. The downstairs lounge was the nicest I've seen in my recent travel from Atlanta to Wake Forest to Durham to Chicago. Ate dinner in the lounge the first evening and had a glass of wine there the second evening to relax. Food was decent, though nothing to write home about. Breakfast buffet was great. They made fresh scrambled eggs upon request and had smoked salmon, capers and a few other things you don't tend to find at a 3 star hotel buffet.

    The biggest complaint was the hot-tub that never went above 100 degrees. Though it was near freezing outside and therefore quite cold in the glass enclosed hot-tub room, there really is no excuse for not being able to achieve at least 104 degrees.

    Our room was nice and clean. Perhaps a little outdated, but then again so is my own home. I still have a big ole TV at my house, as opposed to a flat-screen.

    Better hotel rates can be booked through Priceline. I got it for $79, instead of $100.

    Free shuttle to Duke University was important for us.

    16/12/09 | Link | Rating: 4.0
    10. Ed T.
    The front lobby is nice and the staff is polite.  From there, the nightmare begins.  I have stayed here twice, the individual stays being a year apart.

    1. Dingy is the best ting I can say about the property once past the lobby.  The hall carpets are worn and dirty.  The wall paper in the halls and rooms is dirty.  Furniture in the rooms is old and damaged.  Light fixtures are old, dirty, rusted, and about 1/2 actually work.

    2. The staff is polite, but dumb as a box of rocks.  I asked if they had a business center - they replied "Yes - two.  One off the lobby, one on the fourth floor.  I went to the lobby center, booted it up, only to discover that their security certificate was out of date.  As such, I could not access my Outlook.  I asked for help and they went to find someone.  In the mean time, I worked it backwards, realizing that the forms I needed could be downloaded, completed, and printed.  Wen they returned I told them that I had figured it out and was going to just print it out from a website.  They left, I tried to print, only to find out that the printer was out of order.  I suggested that if a printer is in a business center but is out of order, it should be noted.  I asked if there was a center on the fourth floor with a working printer.  They said yes and off I went. Only to discover that I was not allowed into this center without a special key.  When I returned to the front desk, they said they had no idea I wanted to use the 4th floor center.  Idiots.

    3. The food.  Twice I have stayed and eaten here.  Twice I have been awakened in the middle of the night, vomiting, diherrea, etc. for the remainder of the night.  And of course, the management is shocked - SHOCKED - that this has occurred.  Meanwhile, as I am at the front desk trying to iron out the business center issues, a pharmacy delivery arrived with prescriptions for guests with gastrointestinal distress.

    This place is Devil's Island with room service.  Sleep in a box in a park, but don't stay here.

    06/03/12 | Link | Rating: 1.0
    11. Mo A.
    Where to begin with..............
    Got the wrong room when pointed out that we had an upgrade we were told after 30 minutes of waiting that sorry because of computer glitch we cannot make any changes, when i asked to call the manager i was told he won't be able to do anything

    Finally after 40 minutes of waiting the issue were resolved and we headed to our room. The room wern't clean the TV was 25 years old it was a tube? I mean tube? Don't these people know that tubes dissapeared after 1999. I guess not.

    Free breakfast was horrible we had a bite or two, coffee sucked and when we were leaving we were told to make sure and leave us good rating.
    YEAH RIGHT.................

    100$ wasted, this hotel was worst then Motel 6.

    26/06/12 | Link | Rating: 1.0
    12. Tina N.
    This hotel is pretty gross.  I stayed here for a job interview and couldn't get out of there fast enough the next day.  The lobby is benign enough, but as soon as you walk past the front desk, it starts to look like a really cheap motel.  The rooms are poorly lit, the carpet is dirty, all of the furniture was dusty.  There was a plastic chair at the old desk in the room and they have an old style CRT TVs, which I haven't seen in any hotel in the past 5 or so years.  The bathroom was gross and my towels had stains on them.  I tried really really hard not to let any uncovered part of my body touch anything in the room.  The sheets were really rough (like paper) and rustled the whole night, waking me up every time I turned over.  The telephone had an ethernet plug on it (of course, the internet was down ) that  blinked green the entire night, which also helped keep me up.  All in all, a very unpleasant experience.  I honestly can't think of one good thing to say about this place except that it's close to Duke.  Stay away at all costs!!!

    08/02/13 | Link | Rating: 1.0
    13. Chad S.
    How this place gets rated a 3.5 star on Priceline is beyond me.

    From the moment you walk up to the tiny double door @ the main entrance with a handfull of luggage only 2 find the doors are not automatic nor is there a doorman you know your likely in for a special stay.

    Once you battle your way through the front door after hours of traveling @ the end of an already long work day you then get to wait for a lovely ghetto-fab 350lb Front Desk agent to finish her personal phone call before she so much as acknowledges your presence.... don't worry, she'll only be on the phone for another 5 minutes or so.

    Now then, after a pleasurable 15 to 20 minute check-in experience (mind you I was the only person @ the desk when I arrived @ 10:30pm on 7/20/2011) it's time to get to your room.  

    Ahh... the room... So, yikes is probably the nice way to say what I'm thinking... but hey; this is Chad right, and those who know me know that I'm not known for being nice... I'm known for being short & to the point with little regard for what others might think... at any rate, Flea-Bag is really what comes to mind.

    The trash cans were still dirty, the room; while it may have been called a non-smoking room obviously was not always a non-smoking room; it wreaked... it was as if the Marlboro man had just left the room.  When I went for my shower, the hot water; after taking literally 7 minutes to arrive; went in & out... I suppose some would call this invigorating.. for me though, I call it irritating...

    ...but not nearly as irritating as the sheets which make you itch (or is that bed bugs... hum, tell you the truth I was scared to look for them because I knew I would find them so I just chaulked it up to crappy detergent).

    Okay, so you get a little thirsty and you're not into the $5 bottle of Fiji water, no problem, just walk down to the vending machines and get something... or don't get something; after inserting you money and making the selection, 3 minutes later the machines spit the money out at you... fortunately, this place has a bar/rest. that is still open so we can just go down there.

    ...So here we are at the bar, really nice bar tender was heading to the back and offered to get me something;  the guy disappears from the bar (the only person working the bar) for like 10 minutes, and yes, there are like 10 people surround the bar.  I assumed he had to milk the cow (since I had ordered milk) but much to my surprise he did not show up with a bucket or even a glass milk bottle but rather a carton that clearly was not straight from the tit.

    Would I stay here again; I suppose if nothing else had any vacancy (including a camp ground) I might.

    08/08/11 | Link | Rating: 2.0
    14. Gabe S.
    Decent hotel. Super friendly staff. When I walked into my room, I was overpowered by the smoke smell. I went back to check-in to tell them. She not only gave me a new room, but she also upgraded me as well. And she said the people that rented the room before would be getting a $200 cleaning bill.

    Bar inside is pretty good. The bartender is great and extremely friendly.

    09/10/10 | Link | Rating: 3.0
    15. Katie L.
    This place is awful, stay away.

    We were in Durham for a conference at Duke, and this hotel was recommended by the conference coordinators. Clearly they had never actually been to the hotel, because I can't imagine anyone actually recommending it if they had ever  been in a room.

    Though the proximity to the Duke campus was quite good, the rooms were awful. Ours had stained carpet, a stale smoke smell, STAINED SHEETS (red and brown gross stains on the sheets, duvet cover, and pillows), peeling wallaper in the bathrooms, rust in the bathroom, and obvious water damage. The dirty tissues on the floor were just an added touch, I guess.

    As soon as you walk past the main lobby (which seems ok), you start to smell an awful pool - slash- old smoke smell, and it doesn't go away.

    When I realized I was actually scared to take my shoes off in the room, we headed downstairs to check with our friend Google to find a better hotel.

    On the plus side, the staff were quite accommodating when we said our room was awful and we wanted to leave and get a refund. They cleared out our bill and apologized. They were also very nice to the poor guy in line in front of us who had his car windows smashed and stuff stolen out of his car in the parking lot of the hotel.

    20/11/10 | Link | Rating: 1.0
    16. Matt W.
    After booking the Millenium, I read reviews online which did not paint a pleasant picture and some offered the 3 star Priceline rating was a mis-characterization.  Upon arrival (which took extra time because there was some confusion with the Priceline Reservation, I checked my room-  beds, under beds, bathroom,etc. it seemed dated, worn (peeling wall paper, stained tub) but generally clean and comfortable.  I went and worked out, disappointed there were no elliptical machines, came back and ordered dinner to the room.  Imagine my surprise when upon standing up from my dinner to catch a whiff of what seemed to be feces.  Upon bending over to sniff the discolored spot on the chair I had been sitting on, I gagged- I clearly had been sitting on a feces stained chair. I called the front desk, they have replaced the chair, laundered my clothes, and refunded my fees.  The staff was kind, courteous and attentive, mistakes happen, this was a big one and based on the number of poor reviews online, I would consider staying elsewhere the next time you are in Durham.

    17/03/14 | Link | Rating: 1.0
    17. Lior S.
    Hotel is rated @ 3 stars by priceline.com
    I would give it at best 2 stars. Everything is outdated. TVs are old and boxy. Bath tab is squeaky and looks like its 20 years old. Both sinks have cracks in them and they look like they were updated in the early 80's. Carpet in the room is dirty, air condition is so loud in the room, you will not be able to sleep through the noise. I won a bid on Priceline for $35 thinking I got a good deal. At checkout I received a $5 bill for the option to use the hotel services (like fitness room or swimming pool). I didn't use any of the services but CS refused to credit me the $5. She told me "it's the hotel's policy to charge the $5 whether you use it or not". Ridicules!!!! Let everyone know, the Millennium hotel in Durham, NC is a bad choice!!!!

    26/01/12 | Link | Rating: 1.0
    18. MJ B.
    I wouldn't recommend it. I was there for a job interview. Something about the place gives me the creeps. No internet in rooms and no mini fridge and the service seemed like they were in a horror film. It was a little on the surreal side. that's the only thing I can compare it to. I was happy that nothing weird happened when I stayed there and I was happy to leave and note that they didn't charge me extra for, like, using the toilet paper.

    07/07/12 | Link | Rating: 1.0
    19. Mandy V.
    This is a tough call.  The lobby of the hotel was nice, and what I saw of the restaurant/bar area looked ok.  The lady who checked us in was super nice and helpful.  So that's all good, but I have a lot of problems otherwise.

    First of all it took us literally about 15 minutes to check in because the entire concierge staff was like, booking flights for people or something.  On the phone with Delta, printing out stuff, showing it to people at the desk, more phone talking... I mean that's fine, but when you have a line of people who want to check in, maybe you want to delegate one person as the flight booker and another person as the in checker.  Once we actually got helped, the woman who helped us was very nice, but it took quite a while to get there.  

    Second, the room that we were in was kind of... I guess 'outdated' is the nicest word I can think of.  We bid our own price on priceline and actually bid about what this hotel costs to just straight book it (about 100 bucks), so if they have cheap rooms for priceline people they really shouldn't have put us in it.  We were hoping for a cheap 3 1/2 star hotel, not an expensive 2 star that was probably nice in the 70s.  Cheap decor, tacky wallpaper, uncomfortable beds, ridiculously old TV whose remote barely worked, not super clean bathrooms, etc.  The bathrooms - I don't know.  The floor was kind of nasty, the shower curtain hadn't been cleaned recently, the shower liner was unwashed, the sink was grody, and the toilet... oh, the toilet.

    You know, a lot of hotels nowadays make a big deal about how eco-friendly they are.  We don't wash towels this, or we don't change your sheets that.  Hey, that's fine with me.  I'm as green as they come.  However, I'm pretty sure that you could do two loads of laundry with the amount of water that flushed down with every flush of the 30 year old toilets in this place.  I am NOT kidding.  Literally, after every flush, it took 45 minutes for the tank to fill up again.  Think about how annoying it is to have to stagger your bathroom visits like that with whoever else you're in the room with.  Guess what?  It's really annoying.  Super annoying.  So annoying, in fact, that we took off the lid of the toilet and used the garbage pail in the room to fill the tank up faster by filling it up in the tub and pouring it into the toilet tank.  THREE TIMES.  

    Also they charge for internet.  THUMBS DOWN.

    So ... honestly, I don't think the niceness of the staff made up for the problems.  I'm giving it 2 stars because I think that's what it deserves as a hotel.  It is definitely NOT a 3 1/2 star hotel.  I don't know why it has that rating.  Don't pay more than 60 bucks for this place.

    16/05/11 | Link | Rating: 2.0
    20. Speed T.
    Barely holding onto its two star status.
    Noisy dated rooms.  Clean but needs updating and maintenance.
    Don't pay full price if you have to stay here.
    Enterance is the the nicest area as shown on the pictures but the hotel is din down.  Only good area is the bar area.
    Phones in room are not plugged in and when they are they still don't work.  So forget about room service etc.
    And since the cell phone reception in the building is so sparce, that becomes a real security concern.
    Wifi doesn't reach the rooms even though they say in room internet.  Of course no wired connection either.
    Tvs ate old box 4:3 tubes and they send a hd signal to them so you only see half the picture.  Cable channel selection is minimal.
    Pool is dirty and unheated.  Hot tub temperature is not monitored.
    Place just feels unpleasant to hang out in.

    07/07/12 | Link | Rating: 1.0
    21. Jason V.
    After the Washington Duke (which I have yet to stay at), there aren't many highly regarded hotels in the Duke area.  I recently stayed at the Millenium Hotel while I was in town to watch the Duke-Maryland men's basketball game.  To my chagrin, the Maryland team was staying there as well...  I suppose I can't really fault the hotel for that, and I guess it was probably the best accommodations they could find as well.

    The rooms are pretty disappointing and really seem in need of some updating.  The furniture and fixtures--like lamps and faucet handles and such--just seem out-of-date.  On the plus side, the lobby was inviting enough, and there is plenty of room to sit down and watch one of the many televisions in the area if you so desire.  Also, I thought the personal service--doormen, front desk, operators, bartenders--is very good.  There seems to be a conscious focus to make up for the room shortcomings through the updated lobby and better service.

    I'm still on the fence about changing a future reservation I have there.  Considering switching to a fairly nice Holiday Inn (at least, it used to be a Holiday Inn a while ago) nearer to RTP that I've been to before.

    14/02/10 | Link | Rating: 2.0
    22. Tom B.
    This hotel is a damned horror show. I was in the area a few weeks back and decided to stay an extra day, but my room at the Holiday Inn in Cary could not be renewed as the whole hotel was already booked by the time i'd made this decision. I went to Priceline, looked up some different options and chose to bid on a 3.5 star hotels in the Durham area, and ended up with a room at the Millennium.

    What can I say? I entered the front lobby and was instantly impressed by the very fancy french style decorating scheme, though it looked a bit worn and old. I was greeted by a very friendly, if not overly hyper front desk clerk. She asked a few friendly questions (what brings you to Durham? are you enjoying NC? etc.) then hit me with a zinger that about knocked me down where I stood. "so you booked this on priceline? how much did you pay?" I told her I didn't think she was supposed to ask that. "no, we're really not. We can get in a whole lot of trouble for asking, but I always do because I 'm making a report for my boss." WTF?!? Then she explains to me that in addition to the price I paid online that I needed to be charged a non-negotiable $5 per night fee for in-room telephone service and the free wifi. I again said that I thought that wasn't allowed and that Priceline would prohibit such an additional charge. She said that only Expedia banned it, so I either had to pay or default on the reservation, and loose the money I paid and not get a room. I was flabbergasted, but I needed to be at a dinner across town very soon, and simply signed the release so I could be on my way.

    When I got past the lobby, things got ugly. First off, literally as I crossed the threshold of the main corridor, I was struck by the dramatic change in cleanliness. The walls were visibly dirty, and the door jambs of every room i passed were filthy, and the doors nicked and scratched. The carpet looked like it was more than ten years old, and hadn't been shampooed in years, which for most major hotels who change their carpet every four years or so, is a serious problem. These rugs were absolutely filthy dirty. The light globes that lit the hallway were also filthy and all of them had noticeable amounts (dozens) of dead insects that were visible. I was worried within seconds of entering this hallway, but when I got to the elevator, I was bowled over. Right in front of the elevator, (and only in front of, and in the elevator, somehow) it smelled as if someone had been chain smoking in that spot for  many years. I literally was gagging. The second floor was just as bad, with carpets, doorjambs and light fixtures utterly filthy, and now suddenly unexplained white powder on the rug in random spots. When I passed a brick, sitting in the hallway against a wall, I wasn't as surprised as I should have been, as by that point I was too shell shocked.

    Soon I realized I was literally walking through a maze. This hotel kept turning me left and right, following signs and long corridors to the point that I was not sure I would ever be able to find the lobby again. ( note: getting from my room to my car again took almost 20 minutes and ended with me leaving the building and circumnavigating the parking lot on foot to find my way back to the front lobby, which itself took 5 minutes of walking. insane!) Finally after about 10 minutes I made it to my room.

    My room was clean, and surprisingly bed bug free (oh, you bet your ass I checked), but it was easily the most unsettling room I have ever seen. The TV was an RCA tube television that looked about 10+ years old. I checked the manufacturer's production sticker and it was in fact assembled in 1992. So 20 years old. The furniture was clearly from the 70's (in fact I did later that night find a manufacturers stamp that dated it to 1975l), and the room overall smelled of cigarette smoke. There was a kitchenette type of monstrosity (combo fridge, sink, and two burner stove. see photo) that was from the 60's, and it had the ample rust to prove it. There was rust all over the bathroom, as well as mildew stains, large beads of bathroom sealant attempting to hide cracks and gaps where the fixtures were pulling away from the walls from water damage, and soap so cheap it was crumbling inside it's wrapper.

    I tried to log into the internet and was blocked. When i called the desk, they said i had to pay $15 per night. I asked about the mandatory $5 internet/phone fee and was told that was only for the FREE LOBBY WIFI. I yelled at the desk clerk and told her she and her employers were grifters.

    This is a dirty, old, poorly outfitted hotel that is hell bent on fee-ing you out of money. It actually rents a large portion of the hotel (this building is mammoth after all) to the Duke University Sleep Lab. I shit you not. The place is falling apart, and filthy. $129.00 regular rate? I forbid you to pay it. Stay the hell away from this place. Durham department of health needs to close this horror show down. STAY AWAY!

    09/09/11 | Link | Rating: 1.0
    23. Sara H.
    For what I paid for it (bid $42, after taxes around $55) and for 1 night, it was a great deal. But if I had paid rack rate for it, I wouldn't have been very happy.

    This is a 3.5* according to Priceline, but it should be a 2.5*at least. The staff was nice, the area was secluded and quiet, and no bedbug evidence and the sheets were clean, but that's about it.

    The fixtures are old and worn, some with rust and wear, the sinks had old steel handles that didn't turn easily (or in the same direction). The door hinge on our bathroom door had so much rust it took some pressure to close. There was some mildew on the wall and the wallpaper was peeling everywhere. The carpet had some staining.

    The TV was very old. I don't expect a flatscreen but I do expect something in the last 15-20 years for a 3.5* hotel. You couldn't use the remote unless you were standing in front of it.

    They had a ton of staff, lots of housekeeping and they would greet us whenever we saw them in the hallway. Very nice. The lobby was beautiful. I didn't visit the restaurants. The area is very secluded which we saw as a plus--quiet and off the main roads, but near the interstate. Downtown is 5 minutes away by car, and it's near Duke U. But, these things are only good if you have a car. It's too far away from things if you don't.

    We did not complain. As I said, for the price, it fit our needs for that one night. I did fill out the "after your stay" survey on Priceline. I wish more people would, as this would (may?) lower their star rating until or if it gets remodeled.

    All in all, if this hotel was remodeled (heck, even new hinges, sinks and wallpaper) I could see it being a 3.5*.

    20/07/10 | Link | Rating: 2.0
    24. Donna A.
    Not the worst nor the best.  Staff are super duper friendly and help you with shuttle information (free) to the Duke main campus and hospital.  They do not however have free shuttle service to the airport.  Super Shuttle is your best bet. It's also nice that it is only about a mile away from the main campus.

    It's an old school kinda hotel with no frills.  It was perfect since I was only staying one night.  The room service is a bit overpriced relatively speaking but they will accommodate items that are only available in the restaurant for you.

    09/02/11 | Link | Rating: 3.0
    25. Em R.
    I'm not usually inspired to write reviews, but this hotel was so unique, that here I am.

    Driving into the parking lot on a Saturday night at 10:30, we noticed we were one of about 10 cars... This is a huge 4 story hotel. We were weary but chalked it up to the season. Walking into the lobby, our fears were immediately dispelled. The four story lobby is upscale and welcoming. I'm a seasoned traveler, and I was content. We were given directions to our room, #414. Past the lobby was a tasteful bar/TV lounge  across from the in-house restaurant. Looking good... Then... it happened.  

    Beyond the restaurant is a corridor. You walk into the corridor in 2012, but when you get to the other side, it's 1982. No Delorean, no plutonium needed. That's pretty special, you gotta admit. Held to 1982 standards, this is a grand hotel. I would imagine Clark W. Griswald would be proud to bunk his family here at the Millennium. But alas, it is 2012, and thus it is not so grand. (PS I'd award a stick of gum to whomever can tell me what hotel brand this once was.) I got the feeling it was a nice hotel that was left vacant for a decade or so before Millenium  purchased it, built a brand new lobby, and took a vacuum and some Clorox to the rest of it.  My husband said it smelled like "sailboats."  He likes sailing, so he was able to enjoy that nostalgic smell. Me, not so much. We got to our room, which had a light musty cigarette smell. Not unbearable, but noticeable. Otherwise, it was clean. We were actually able to fully open the window and air it out.  The room was huge, but sparsely furnished with laminate wood circa 1977 pieces. The unused space against the odd decor added a spooky element. I'm not gonna front... If I were staying there by myself I woulda slept with the light on.  The carpet was  a blue/green industrial standard. The drapery was washed out country green with little flowers on the print. For real. The only art on the white walls were two 8 x 10 frames of a water colored flower with the species written below in script. Im pretty sure my mother in law had the exact. Same. Prints. Hanging in her guest bathroom before her redo.  Sheets were clean, comfortable, and bug-less (yup, I sure did check). Down pillows were A+ and towels were soft and fluffy. There was a hand written note from our housekeeper, explaining that she takes great pride in her work, and imploring us to give her two thumbs up when we get the email survey. Will do. The rest of the staff was friendly as well. Large flat screen TV with working remote. Free wifi. Shower had good water pressure and drained well. Soaps were nice. Hair dryer had this weird knocking sound and a high pitch whine but I was able to dry my hair without any explosions so A+ for function. Breakfast was good, but we were the only ones in the entire restaurant on a Sunday morning at 10a. That was a little creepers but no big woo. Eventually two more diners arrived. Including those diners, we saw a total of 6 other patrons during our entire stay. The last patron was a young boy, who approached us in the hallway as we were unlocking our room after breakfast to solicit fifty cents.

    Would I stay there again? Well, sure. It was clean and functional. But I wouldn't pay more than forty-five dollars or so. I also wouldn't sleep with the lights off. On a related note, if you're looking to prank your travel-mate, write RED RUM in the bathroom door with lipstick.

    09/12/12 | Link | Rating: 3.0
    26. Cupcake's M.
    My husband and I stayed at this property while in town for his cousin's wedding a few weeks ago. We stayed here because of the price, but should've chosen to stay at the reserved wedding property,

    Where to start?!!  The property is SORELY in need of renovation!  The carpeting is filthy as are the wall treatments. The hot water in our shower LITERALLY had a mind of it's own and changed temperatures SEVERAL times during a normal shower...I'm SO not lying about that!  

    We used the WiFi connection in our room and got charged for it even though THERE IS NO SIGNAGE ANYWHERE that there is a charge and they refused to deduct it! The ONLY staff who was freindly was the night auditor who was there when we arrived at 2:00 A.M! The rest were rude, unyielding, and VERY ILL-INFORMED!!!

    When we asked for a late check out, we were granted to NOON....on a SUNDAY!! Really?!! You're gonna be swamped??!!!

    NEVER....EVER AGAIN!!!

    Oh.....did I mention there's a kitchenette in the room?? Stove, sink, microwave...BUT NO UTENSILS!!!!!!!!! REALLY??!!!

    27/08/12 | Link | Rating: 1.0
    27. Brittany R.
    The food and drinks at the hotel bar are ok, but the bartender, Robin, is down right rude. Not very hospitable and makes you feel like you are inconveniencing her by being there. A lady next to us spilled her drink and she literally almost made her cry.

    23/03/14 | Link | Rating: 2.0
    28. Faith D.
    Old hotel and small space. The conference I attended was located at this hotel. Poor selection of accommodations. The conference room was too small for the amount of attendees, the hotel constantly was making noises (sounded like restaurant carts going down a hall or construction), and like others have said there is no cell phone reception or wireless.

    Bathroom situation was awful! Four stalls on each floor and the attendees were made up of 80% women. Hallway or open area to set up tables were small and so it felt like you were a herd of cattle going from one table to the next. Small lobby with only a handful of places to sit. Old and outdated furnishings.

    Not a fan of the Millenium Hotel. With a name like that I expected modern and comfortable....maybe they meant LAST millenium hotel.

    05/03/10 | Link | Rating: 2.0
    29. David Y.
    Stayed here one night for a tennis tournament in Chapel Hill. Couldn't find any 3 star hotels on Priceline at my price so expanded my search to Durham and got this hotel.

    For the price I paid, nothing to complain about here. The room was spacious - plenty of room to move around. The beds were comfortable and clean. The front desk staff was friendly. The cup at a time coffee maker had two regular and two decaf coffees (rather than the one I often get).

    To be sure, the hotel could use some updating - the bathroom fixtures are old, there was a small crack in the sink, the TV was not a flat screen. But everything worked, so no complaints.

    I don't know that I would pay the rack rate here, and did not like fact that the in-room internet cost extra. But for one night at a Priceline rate I could live without the internet.

    23/03/12 | Link | Rating: 3.0
    30. Andrew S.
    Perhaps the most disgusting hotel I have been in, the lobby smells of raw sewage and the room is well appointed with rusted fixtures, stained carpets and all the best 1982 has to offer in decorating trends.

    The people that work here do seem nice, however.

    09/10/13 | Link | Rating: 1.0
    31. Josh P.
    I recently stayed here with my folks while we were visiting Duke. I would not recommend this hotel due to it's shabby condition, but the staff were extreemly friendly and helpful.

    We experienced wonderful customer service, from the friendly folks opening the door every morning, to the desk staff, to the bartender. They were very helpful and courteous.

    However, the condition of the hotel itself leaves much to be desired. I agree with most of the other reviews that the place is pretty run down and in need of some renovations. It's dated, the carpet is dirty, and the rooms need better lighting.

    If the owners / corporate were to put more money into a mini-restoration, this would be a great place to stay. Hopefully they will see these reviews and realize that some money needs to be put back into this hotel. It's a great location, and again very friendly staff.

    30/03/13 | Link | Rating: 2.0
    32. Teddy R.
    (I would have given 0 stars if I could.)This business is classified as 3-stars on Hotwire but I really don't understand how they get away with it. For the same amount at a 2-star hotwire rated hotel I've had the following amenities included free of charge in this same location/area- in room fridge (+$5 /day here)/microwave (communal), wifi (+$5/day here), cell signal in your room above 1 bar (priceless?).  After caving and calling the front desk to buy wifi, I couldn't connect. I called back and was routed to general customer service.  They could still not fix and asked that I call back later.  No offer of a discount for my 'day' of service lost and the operator was pretty patronizing.

    15/01/14 | Link | Rating: 1.0
    33. Brian K.
    First and last time using Priceline - algorithm tricks and hokey pokey. This place is listed as 3 stars by the major hotel reservation sites.

    Unbelievable.

    25/01/12 | Link | Rating: 1.0
    34. Cindy H.
    You have to pay for internet

    24/05/14 | Link | Rating: 2.0
    35. Tim F.
    This is the Jekyll and Hyde of conference hotels.

    Since I am more of an optimist, lets start with the Dr. Jekyll side of things, which is the conference section.  Bright, airy, modern and having nice wide stair cases, this is a very comfortable place to host or visit for a conference.  The food is actually quite delicious and I dare say some of the better food I have had at much higher end hotels (eg. Miami's Four Seasons).  During our two day conference, we had a Southern banquet consisting of bbq chicken, pork, corn, potato salad and all the other typical fixings, which was really tasty.  We also had a pasta and meat dish the day before, which was equally as good. Service is pretty attentive and the guests at the convention all loved the food. This side I would gladly give 4 stars.

    Now, the Mr. Hyde of this hotel are the actual rooms themselves.  Although "clean", the rooms are very worn looking and are in need of a serious makeover. From the rust on the shower poles, the peeled wallpaper, the worn carpet, the tube tv, and the springy beds (as in you can feel each spring poking at ya) I cannot recommend staying here.

    In other words, if you have a conference here, it is a nice place to visit, but definitely stay off premises. It may be a bit of a pain in the am to get to the conference, but you will sleep better at night.

    14/02/12 | Link | Rating: 2.0
    36. Rachel U.
    My of my childhood friends was getting married here, so we all booked rooms. For the price, it was fine, especially split between three of us.

    I'll start with the negatives:
    The room had a weird chemically smell after housekeeping came through. The hallway by one of the outside doors was always damp and I made the mistake of walking barefoot through it. The food in the cafe for breakfast was not good. They charge for wifi and we had to unplug the alarm & the lamp to plug things in by the bed. The shower clogged and it took a while for them to fix it, which we weren't even sure they did.

    A few goods:
    The front desk staff were lovely; very friendly, funny, and helpful. The shuttle from the hotel to points of interest was super convenient and reasonable for $5 for 24 hours.

    So... I wouldn't stay again if I had another choice, but it wasn't the worst place I've been in.

    18/08/13 | Link | Rating: 2.0
    37. Eric C.
    Located on Duke's campus, the Millennium Hotel is a very nice place that you can stay at while you visit friends at school or visiting kids you haven't seen in years :D. The layout of the hotel is kind of weird since you have to go down a long hallway to get to most of the rooms, but the rooms are comfortable and affordable. I believe most are about $100 a night. They have a great breakfast as well that includes a buffet. Try the smoothies!! They don't have a mini fridge, but they do have an ironing board and iron in the room.

    Wifi is not free. It's $9.95 a night that will be charged to the room. They also have video on demand that is $17.95 per movie! Plenty of parking that you don't have to pay for. Duke Hospital is right down the road.

    01/10/12 | Link | Rating: 4.0
    38. Austin M.
    Food and drinks were excellent,  however the older blonde bartender really made you feel guilty for asking for anything and was not very welcoming.

    23/03/14 | Link | Rating: 2.0
    39. Glenda W.
    I have stayed at the Millenium over the past years.  I could tell which each subsequent visit that it was falling into disrepair but had hoped that updates had been made. It's too bad they haven't.  The room was dingy,dark and smelled bad.  The bathroom was old with cracked porcelain and tile and corroded fixtures with long dark hairs on the floor (I am a blonde) There was poor lighting throughout the room.  If it had not been so late in the evening and had I not been exhausted,  I would have changed hotels.  Luckily, I only had to spend one night.

    17/10/14 | Link | Rating: 1.0
    40. Angela F.
    Yuck. Found this place on Priceline, which generously listed it as three stars. The hotel has already seen its glory days. Its outdated and musty on the inside.

    Once we got to our room the furniture was outdated and the room smelled dingy. The sink had a blue-green ring on the metal drain that I tried not to even think about. When I opened the toilet lid, there was a bunch of toilet tissue floating inside - disgusting.

    Luckily we got in late and only slept a few hours before leaving in the morning. They had notes about how they don't wash their sheets every day, they wash them every 3 days in an effort to save water and protect the environment. I guess I've seen that in other (nicer) hotels, but here it just made it seem like an excuse for being too cheap to keep up the hotel.

    Oh and the room service and food prices were exorbitant - pretty ridiculous for such a crummy hotel.

    05/05/14 | Link | Rating: 2.0
    41. Andrew M.
    This place was a complete rip. They charged for every service including wifi and their supposedly complimentary shuttle. Service was also poor. Regret coming here.

    11/02/15 | Link | Rating: 1.0
    42. Dinky B.
    The staff was friendly, but the hotel is run down. The bed and chair was uncomfortable and noisy. It is definitely NOT a 3 Star hotel as stated on Priceline. I have stayed at cheaper hotels that offered more and were comfortable. The towels were scratchy and smelled heavily of whatever chemicals that were used to wash them. Not impressed and definitely not worth the "express deal" on Priceline.

    24/04/15 | Link | Rating: 1.0
    43. Kal B.
    Not sure where to start with our stay at the Millennium Inn. We had a 3 night stay for a graduation and the place is well beyond whatever glory days it may have had.
    The rooms were old, in disrepair, poor lighting, bare, outdated features, and in need of updating and maintenance. They charged for internet in the room which was dial up speed, and no continental breakfast.
    And we paid double normal rate because of graduation. Thankfully will not have to stay at this dump again.
    I'm giving it one star because it was a room.

    09/05/15 | Link | Rating: 1.0
    44. Michelle L.
    While the lobby gives a regal first impression, the interior is outdated, dirty carpets, peeling wallpaper in the room, tub caulking was gross and water temperature changed every time someone else turned on a faucet. No wifi included and service was fair to good at best.
    Food was good at the restaurant and the impromptu guitar jam in the lobby one night was a pleasant surprise.
    Still, not planning on staying here anytime soon - ever!

    15/05/15 | Link | Rating: 2.0