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Ramada Reno Hotel and Casino in Reno, NV

Ramada Reno Hotel and Casino in Reno, NV

Specialties

Ramada offers meaningful relaxation - an affordable, welcoming, and restorative experience.  All Ramada hotels offer free WiFi, free in-room coffee and are a part of Wyndham Rewards loyalty program.

Ramada Limited Hotel:
Offering high-quality accommodations at value prices. Guests will enjoy free continental breakfast and swimming pools at most locations.

Ramada Hotel:
High-quality, attractive accommodations for the mid-market traveler. Amenities include swimming pools at most locations, on-site restaurants or a-la-carte food service, plus business services, meeting rooms and fitness facilities.

Ramada Plaza Hotel:
Taking the Ramada experience one step further in terms of service and style. Designed for today's most discerning travelers, these full-service hotels are conveniently located near city centers and/or airports. Most Ramada Plaza hotels offer on-site restaurants and lounges, conference and banquet facilities, a business center and fitness facilities.

 

Company Info:

Rating: 2.55

Address: 1000 East Sixth St., Reno, NV, 89512

    Hotels in Reno, NV

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    Comments (84):

    1. La C.
    Once again I was very worried, I always like to roll the dice and use priceline or hotwire to book a room at the last minute. On Thursday our plans changed and we were no longer going camping so we scrambled to go somewhere for at least a day. Anywho I said one night in Reno won't kill us. I started my search for rooms and found that everything was sold out everywhere. Aside from it being a holiday weekend it was also the 21st annual rib cookoff. I was dismayed so I went for it on hotwire, booked a 2.5 star place for $80. I was crossing my fingers it wasn't a dump. This place is really not that bad. Very dated for sure but the checkin was quick and our room had everything we needed. The a/c worked as did the tv so I was happy. Also we never smelled cigarette smoke, only in the casino area. The casino attached it teeny tiny and totally a locals spot. For one night it worked for us but this would not be a vacation spot by any means. I thoroughly enjoyed that the casino offered $1 blackjack for a low roller like me.

    06/09/09 | Link | Rating: 3.0
    2. Jillionairess D.
    Warning! Do not stay at this Ramada Inn! My family took a short vacation to Reno last weekend and decided to give the Ramada a chance. We stayed in a two bedroom suite, which is very spacious, but very outdated. I also don't recommend swimming in the pool if you expect it to be heated like they advertise; because clearly it is not. Our children only lasted five minutes in the pool before the temp. became unbearable. My BIGGEST complaint with this hotel occured during the night.  Shortly after we put the children to bed we started to smell cigerette smoke in our room. We are not smokers so it was obvious the smell was coming from an outside source. My husband called the front desk and we were informed they were full for the night and did not have anywhere to move us. They said that the smoke was probably coming from their "old vent system." In otherwords, someone was smoking in a near by room. We were told this was a non- smoking hotel. The staff at the Ramada was not concerned at all that our daughter is allergic to smoke. The next morning our daughter wolk up and could not speak at all. Her voice was gone due to breathing in smoke all night. She did not recover from this attick for 24 hours. To make matters worse the hotel was not willing to compensate us at all. I will never stay at this hotel again.

    25/06/09 | Link | Rating: 1.0
    3. James B.
    My wife and I stayed here for one night with a Groupon we bought. The hotel was nice and clean, the staff were all really friendly, and one of the guys at the front desk even gave us free tickets to a comedy show that night! The casino is small but good for wasting time, and even though the hotel isn't right on the strip, it's only a short drive away. The room and bathroom were both clean and comfortable. We both feel we would stay here again. Good value!

    06/06/11 | Link | Rating: 3.0
    4. Aaron Y.
    not the best place to stay cool that it has a casino and good slot machines but room are not comfy beds are not the hotel comfy bed.

    14/09/11 | Link | Rating: 2.0
    5. Bonnie S.
    I was a little concerned because of some negative things appearing in Yelp, but was very pleasantly surprised.  Our room was right next to the ice and soda machines, which I thought would be noisy.  We could not hear a thing.  There was a coffee pot in the room, a nice pool, and a fitness room.  The room was very comfortable.  The location is convenient - about 2 miles from downtown Reno, Sparks and the Grand Sierra.

    13/09/10 | Link | Rating: 5.0
    6. Ryne E.
    this place gets a star for the two things I liked about them:
    1) they were the only place in Reno that allowed us to bring in a cat.
    2) they were super helpful getting us a good rate for the night, giving us a AAA discount and also waiving the pet fee.

    First off, they still allow people to smoke in the sorry excuse for a casino that is attached to this place which means that the whole place smells like a giant cigarette took a dump in the lobby. Even the non-smoking floors reek of smoke.
    The room was old, and I mean OLD. the carpet doesn't look like it has ever been changed since the place opened. This place obviously used to be a holiday inn, you can still see the holiday inn logo on all the room number plates.
    Avoid the diner in the lobby at all costs, it was just about as depressing as things get and we're talking about Reno here.

    honestly though I feel bad giving this place 2 stars, I wish I could give them 2.5.

    22/07/11 | Link | Rating: 2.0
    7. Jyb J.
    when my bf and friends first got there to check in i can smell cigarette in the lobby and at the front desk i did not like that.

    the room are not good.i would never stay there agian..the bathroom door was hard to close..we had no shower towels. ..the only thing i like is the couch. i only stay there because we got a deal on groupon. its not close to the casino so they offer free shuttle there..but we had to wait 20 mins for it... we had to take a taxi back. it does not look like a safe place to walk...

    there is a small casino there that i would not want to gamble at. there is a small diner there and i had some fries and it taste uncooked. i ate three fries and throw it away.

    do not stay at this place..

    25/07/11 | Link | Rating: 1.0
    8. Julie S.
    Apparently this review reached their ears, because Priceline refunded the cost of the room.  Too little, too late; I stand by my review.

    19/09/11 | Link | Rating: 1.0
    9. Joe B.
    Went here because of a Groupon, probably won't return.  Very old hotel, the room was outdated, and the lobby reeked of smoke.  Not the safest neighborhood but the shuttle was complimentary to the strip, which made the distance at least tolerable.

    26/07/11 | Link | Rating: 2.0
    10. Kevin Z.
    Not too bad of a place. The bed was stiff but I didn't mind, just don't expect a nice soft comfy bed. The place is very dated and needs a revamp. I do like the shower tiling, very old but so old it fits modern retro look, they should change the lighting fixtures, counters and wall paper and then things would be good. As far as the location... Reno is a dump in general but you don't see any bums at this hotel because it's off the main drag of Reno. I think this helps. And if they would redo the hotel they would draw people in. The lights on the side of the hotel that look like the came from the Luxor is Vegas, need to go. It is super tacky. Be aware that the hotel smells like smoke because... people can smoke there. This is just odd if you are from CA and not used to people smoking inside.

    24/09/11 | Link | Rating: 2.0
    11. Brenda K.
    A friend and I reserved rooms for the Ramada through Expedia for New Years Eve (2013). Here is what our experience was like:

    1) We showed up about 40 minutes early to check in and were told we would have to wait until 3:00 (the regular check in time) to get into our rooms. No big deal - after all, we were early.
    2) 3:00 rolls around and the rooms are still not ready. We are asked to wait another half hour.
    3)  3:30 rolls around and the rooms are still not ready. We get two free drink tickets and are asked to wait another half hour to an hour. The non-smoking hotel bar does not open until 4:00, but my friend doesn't mind the smoke in the casino so she went and got our drinks. Meanwhile, others are checking in and getting rooms right away. The gal that was working with us was trying to get us an adjoining room, even though at that point we said not to worry - just get us our rooms please. She called housekeeping to see where they were at with the rooms - no call back. She said they were backed up due to the holiday and people requesting late check outs.
    4) 4:00 rolls around - still no room. REALLY?!!!
    5) 4:30 rolls around. By this time we are extremely upset, have talked with the manager and everything else. We finally get our keys - to one room as the other isn't quite finished yet.
    6) The rooms are supposed to be smoke free. They smelled of smoke once all of the room deodorizors wore off. So bad, I had to go outside for fresh air a couple of times throughout the night and place a towel by the bottom of the door because people were smoking in the hallways.
    7) We used the shuttle to go downtown. Great service until we called for a pick up. It is supposed to be at certain stops every 20 minutes. We called three different times, waited 40 minutes and still no shuttle. We ended up calling a cab. Keep in mind it was 5 degrees outside.

    So...my questions are:

    1) It's a holiday weekend. Why not put extra staff on and not allow late check outs?
    2) If the shuttle is going to be that late, tell us instead of acting like we had never called before.
    3) When you say smoke free, keep it smoke free throughout the hotel. I could barely breathe by the time I woke up.

    I cannot recommend and will not stay at this hotel again.

    03/01/13 | Link | Rating: 1.0
    12. Shiyu S.
    I think it's good and worth that price. I bid it at Priceline so the price is very low. The standard room is nice and clean, nothing special though. We are satisfied with it and enjoyed our time.

    08/02/12 | Link | Rating: 4.0
    13. Leslie G.
    Stayed here one night on the way to Denver on a road trip. We reserved the room on Hotwire, so we weren't sure what we were getting into, though we liked the price.

    Hotel is about a mile from the downtown Reno area. We decided to walk to dinner since it was a nice night. Neighborhood is a bit sketchy, so I'd recommend walking with a buddy, but it's an easy walk and it's nice to walk off the buffet dinner. Convenient location and ample/free parking gives it a solid star.

    AC is a unit under the window, seemed to stop working in the middle of the night so the room got stuffy. That's my only complaint.

    Not great, but does the job done if you're not actually staying in Reno. If you're there for an extended period of time, I'd recommend one of the casinos downtown, but this is good for what it is.

    05/07/10 | Link | Rating: 2.0
    14. Tommy N.
    This Should be NEGATIVE STARS for this place! Walked in and was welcomed and got into our room. Sat down for few mins and was about to lay down and SPOTTED BED BUGS! Pictures and videos were taken of the BED BUGS with my phone as evidence. I made my way down to the front desk and talked to the receptionist and they were "shocked" after the pictures and video were shown to the staff (Keith).The manager was paged but NEVER showed up. I ended up asking for a room change in which they did. During the whole conversation, there wasnt even a friendly apologize given to me for the unconvinced.
    As I made my way to room number two, first thing I did was check the bed to make sure there was no bedbugs due to being TRAUMATIZED by the first room. NEVERTHELESS I had found another bedbug/ larva on the mattress again! ONCE AGAIN, I took pictures and videos of what i had fun in disbelieve. I went down to the front desk and was greeted by the same staff (Keith) again. His friend words to me was "What now?!"... Talk about BAD CUSTOMER SERVICE....
    Once again I had showed in the pictures and video of the bug but yet he was disbelieve of all these stuff I was showing him.  The manger (Scott?) was once again called but did not show up.After I told him I am not willing to stay here any longer due to these two incidents I was done with this hotel, he was not a happy camper. He did not say a word to me and gave me the evil look. He just started to type something out. I had to ask him to double check that I will not be charged for this stay. He wrote out a note that I will not be charged due to several problems. This whole ordeal, there was no APOLOGY  to me at all.
    Thanks to them, I had the wonderful job of looking for another place to stay at midnight on a friday night during labor day weekend!
    WORST HOTEL EXPERIENCE EVER!

    02/09/12 | Link | Rating: 1.0
    15. Jenny P.
    After checking in at the front desk, my friends (all guys) & I (a girl) went to the elevator and not two seconds later, a man resembling a bum said "hi how are you?" so we returned "good, how are you?" to which he replied "I am fairly intoxicated, and there's something I need to tell you." I was intrigued so I peaked out from behind my friends, the bum looks at  me and says "cover your ears" and he continued "there is an excellent titty bar across from here". Good to know?

    Bf & I were in one room, our friends were in an adjacent, but not conjoined, room (11th floor, they "ran out of conjoined rooms" even though we requested it a month in advance). Crumbs and such on the carpet (bf said he could feel little objects under his feet since he was walking around in socks, instead of wearing flip flops like me). One of the lamps didn't have a light bulb in it, which was fine since there were 4 other lamps. Our room didn't have a "do not disturb" sign, so I called the front desk for one, the lady who answered said "uhhhhhh...okay....." and hung up (unprofessional), 10 mins later our sign arrived at our door (btw, the sign loves to fly off every time you open the door) The bed was large, big enough to fit 3 people comfortably, but it was stiff. Pillows were small but pretty fluffy. There were long dark hairs on one of the 4 pillows, I just pulled them off (at least they weren't pubic).There was a fold-out couch, old TV but at least it was a decent size and had enough channels to keep me entertained. Huge window, great view, had a set of sheer curtains and a set of thick curtains so not a single ray of sunlight came through in the morning. AC worked perfectly, there were like 3 settings so you could choose to have your room warm, a comfortable temperature, or completely freezing. The hallway leading to the room was always hot & humid so entering the room was a nice treat.
    The bathroom was decent. The shower curtain was definitely worn out (it's part plastic, part fabric, and the plastic part had so many rips). Water pressure was good, but the shower head made the water spray out in like 5 awkward streams, so I turned it to see what other options I had, but it was either that or 1 terribly hard stream in the center. The soap/lotion/shampoo smelled nice ("sugared citrus") but I preferred to use my own.

    So we went to our friends' room to hang out and the first thing I noticed was a dirty rolled-up sock on the ground by the bed, in plain sight. Disgusting. How did house keeping miss that? It didn't bother the guys, so oh well. Their room had two beds, I would say they could each fit 2 people comfortably. There was no couch. The toilet & sink were completely different than the ones in our room, which I thought was a little weird since hotel rooms are usually uniform.

    The walls are pretty thin, I could hear our friends in the next room, and the people on the other side of us. When our AC was off, it was like they were talking right next to me.
    No continental/complimentary breakfast, but it's not listed on their website so I didn't expect it anyway.
    There's a casino right across from the lobby. It's dinky. It smells of smoke but not as bad as Vegas. There's a 24 hr snack bar thing in the casino, though we didn't eat there. It's nice to know you have access to food all day, errrrryday.
    I liked seeing people walking around the hotel with their dogs. Made me miss my dog. According to other reviews, this hotel is pet-friendly.

    $55 per night for the room, plus state sales tax & local tax. State sales tax is 7.72% and local tax is 5.28% (doesn't have the percentages on the receipt so I calculated it for you guys).
    Overall, the bad outweighs the good: poor customer service, dirty rooms, the entire hotel needs an update (not just the rooms), blah blah blah. I stayed here because an event I attended was being held here, but I would definitely not stay here again.

    20/08/12 | Link | Rating: 2.0
    16. J D.
    If I could give them less stars, I would. This is the worst hotel I have ever stayed at. From 3am-7am they had someone changing the lights outside my window from my room. I complained twice and nothing was done. The lobby is unkempt and for what you get it is so over priced. Last year I stayed in a suite at the Sierra Resort and it was beautiful and in a safe neighborhood with nice staff and was cheeper. This was the first hotel that came up as pet friendly that had rooms available. Next time I will do my research. AWFUL!!!! It's in a very unsafe part of Reno.  Not a place I would want to be in for an hour, let alone a night.  And not safe if you are a female traveling alone.

    01/06/11 | Link | Rating: 1.0
    17. Phil M.
    It was clean.  They took pets.  The waitress at the restaurant was so sweet.  The security guard was HOT!   The check in and the check out was lightning fast.  The internet was free.

    Park in front of the casino under a light.  The part of town is a little sketchy.

    20/07/09 | Link | Rating: 4.0
    18. Laura R.
    Remember the scene in My Cousin Vinny, when they stay at the motel and a the owl keeps him up all night? youtube.com/watch?v=xcHq…

    That scene kept playing in my mind all night as I couldn't sleep at this motel.  Except, it was a train going by blasting their horn from about 1AM - 5AM.  It was horrible.  I almost went down to the front desk about it but I realized there wasn't anything they would be able to do.

    The rooms weren't bad at $59 on a weeknight.  Clean sheets, TV, decent bathroom with soap and shampoos.  The room itself is a good value for the money.  BUT THE TRAINS!  OMG, horrible.

    Also, there is a small casino on the bottom floor that has two bars, a bunch of slots and a few BJ tables.  I did my usual sit at the bar and play video poker routine (quicker drinks this way!), but the machines were so old they were difficult to play.  The buttons wouldn't register or they would not be in the correct place.  They were also so filthy that I felt like I needed to purrell my hands after each touch.  Eick.

    Overall though, not a bad deal for the money.  If you can sleep through trains blaring their horns all night, than this place is a good value.

    18/07/09 | Link | Rating: 2.0
    19. Chuck F.
    Typical Ramada Inn (used to be Holiday Inn - Ramada buys up older properties and adds them to their chain).

    Got the room off priceline for $37 on a Friday night-that was cheaper then the Sands rate on hotwire (!!!). Room was clean with no smoke odors or annoying noises. Got TNT and Spike on the TV so I was set for the night. The non casino restaurant makes a pretty mean burger for a hotel place. Weird to see the coffee maker in the bathroom LOL.  Has a small casino which I avoided. Area around the hotel is sketch but I didn't go anywhere except to my new apt. the next day.

    21/11/10 | Link | Rating: 3.0
    20. Kym T.
    Nothing fancy here. Our room could use some TLC. Train does go right by it (good thing we used to live a block from some tracks!) Hung out by the pool after dinner & it was deserted & peaceful. Gym only has 6 machines in it but is open 24 hrs.

    08/07/10 | Link | Rating: 3.0
    21. Benjamin F.
    I went to this BS presentation by scammers and multiple state lawsuit settlers storesonline.com .  Ramada provided a little catering at the end.  It was efficient like your typical catering.  They gave us a potato salad, a tuna croissant sandwich and a chocoloate chip cookie.

    The chocolate chip cookie is among the best I've ever had.  Absolutely fantastic.  Large chunks of chocolate, mostly rectangular prism shaped in an overall composition that was good, no odd funky taste from the cooked dough that is all too common in cookies these days.

    The sandwich was also good.  I'm extraordinarily sensitive to mayonnaise in tuna.  It's all too typical for someone to make a tuna sandwich and totally overdo the mayo.  Not here.  Even with my admitted weakness, the sandwich was good and well made.  The lettuce was green leaf lettuce, one sheet that easily fit in the sandwich without causing problems or trying to sneak out.  Croissant was solid and fresh.

    I didn't bother with the potato salad, but it looked thoughtfully prepared.  I could see a variety of ingredients, not just a pale yellow mash of uncertainty.  I noticed the skins on small bits of potato.  My girlfriend ate the potato salad and said it was pretty good.

    The digs at Ramada aren't lavish.  They aren't even very nice.  Pretty run down little presentation room.  If you're going there just for the food, I'd say it's good quality based on this experience.  Grab the food and get out!

    01/03/10 | Link | Rating: 3.0
    22. Joe E.
    This place is better than it looks. Pay no attention to 6th street. Go behind the hotel to 4th St. That's where the action is. That's where Big Ed's is, and that's where you eat. Not in the Libby diner. Casino I priceless. It should be called the Time Machine.

    05/12/10 | Link | Rating: 4.0
    23. Raerae A.
    The rooms r run down, old, & not in a nice part of Reno. Go elsewhere, would not come back here!

    28/07/12 | Link | Rating: 1.0
    24. Peter T.
    I was part of a group that rented out the 14th floor room for a special dinner. While the view was decent, the food was crap and the service was not very good either. The servers just didn't really have a clue at how to serve a party of 50.

    I did not stay in the hotel so this has no baring on that aspect of the Ramada.

    01/03/11 | Link | Rating: 1.0
    25. Lorilynn R.
    This place doesn't deserve a see star really!  It was a downfall from the start.  The place is OLD & VERY outdated. I think more of a locals dive.  The front desk crew was rude...

    22/08/12 | Link | Rating: 1.0
    26. Silvia R.
    Not very friendly. They wouldn't even honor my coupon because they were at high occupancy WTH!??? Sooo they would rather charge more and end up with an empty room then to just honor the coupon. It didn't make sense since it was late when we were trying to check it. Will never go there again!

    31/05/12 | Link | Rating: 1.0
    27. Davey R.
    It kind of is what it is: cheap gambling and ramped-up security, either because the nearest psych ward is only 2 blocks down or because of the proximity to a river of some kind where dangerous vagabonds reside---at any rate, Ramada seems to be plagued with security problems. But it doesn't matter when you can get decent blackjack games in for $3 a pop. If you're looking for splendor, this is not your place. Also, if you're looking for convenience, not going to happen. It's a full 2 exits off the freeway; driving's a must when coming from the "strip" of Reno.

    15/05/12 | Link | Rating: 2.0
    28. DJ B.
    The place is old and outdated, located in old industrial part of the town.

    The room had no microwave or fridge,  no flat screen TV's either.
    Room was lot smaller than other Ramadas, and the bathroom was tiny as well.
    Wallpaper was coming off some spots, and the carpet had stains all over.....

    Restaurant on 1st floor was overpriced($10 for breakfast with coffee/per adult!!!)
    There were no person at the entrance and we stood around 10minutes just to be seated.
    Their selection was real small, and the food was bad. There is Denny's just across the street, so if you need to have something do yourself a favor and go to Denny's.

    At last, it took the front dest lady 45munites to check us out!!! yes, 45 munites!!!!
    She told us that she was new and was not supposed to be left alone till Thursday(it was Monday when we checked out).

    Overall it was not a comfortable stay for us at all.

    28/08/12 | Link | Rating: 1.0
    29. Kari D.
    Customer service is outstanding! Even the security staff is nice and friendly. It has a homey feeling even in the casino. Pet friendly. I just wish they had grass in the pet area. The sand confused our dog.

    14/03/13 | Link | Rating: 5.0
    30. Whitney W.
    I planned an amazing weekend for my husbands birthday. I got a Groupon- 2 nights w/o breakfast for $78. A few days after booking I got an email offering to add a night to our stay for only $58. So we booked July 4-6. We arrived 30 mins before check-in (3pm) and our room wasn't ready until 5 pm. We asked an employee to call us when it was ready and that didn't happen. When we checked in it seems our card was charged the tax for the groupon when I had already paid it so we were instructed to come to the front desk in the morning and speak with the lady that helped us. The gentleman who was assuring us assured us that we would not have to change rooms, he blocked out the room. This was the second time I had been told that. I thought it was already done. Morning rolls around and I have to I set up the groupon and they didn't block out my room. Luckily they were able to move the other reservation I accommodate us. The diner in the "casino" looked terrible, but those grease pits are usually the best when you are drunk and needing a burger! We both got cheeseburgers to take back to the room and I'm sure glad we did because within 30 mins of eating the burgers I was nauseous and my husband was in the bathroom vomiting. I have never gotten sick like that from food before, sad part is it was actually delicious :/ The next night we ordered food from the in-house restaurant that seems a little fancy when you walk by so I figured it would be ok to eat. We got out order in at the last second, which I feel bad about, but we ordered 4 pot stickers, a Cesar chicken wrap, tortellini, a piece of cheese cake and 2 sodas. It all came except the tortellini (which was my husbands dinner) and they charged us $38( that was without the price of the tortellini) I had asked for a side of fruit instead of fries with my wrap, they told us it was pineapple, melon and strawberries. When I lifted the lid it was 1 strawberry fan cut and a piece of hot watermelon. I would have rather had the fries. All in all it was a terrible experience and I think that regardless of whether its a groupon you should still be treated like a normal guest. This experience just shows me that the Ramada doesn't care about their guests. No thanks, I'll be staying at the Nugget next time.

    09/11/13 | Link | Rating: 1.0
    31. Pablo D.
    I got my room through Hotwire for a pretty cheap $50/night for a Friday and Saturday. I honestly wasn't looking forward to staying at a non-major Reno hotel, but I wasn't disappointed.

    The standard room was decent, nothing special but nothing horrible either. It was a good size and included a king bed, a desk, and a pretty comfy loveseat couch. This may sound weird, but their tap water tasted super clean, almost like bottled water. And you always gotta love free wi-fi.

    The casino is small, but it still has a couple hundred slot machines and a few blackjack tables with $2 minimums which is cool. It's more of a locals hang out with no glitz or glamour, but that didn't bother me in the least. It never got too full even during the weekend, which meant the cocktail waitresses visited frequently. Inside the casino there is a tiny 24-hour diner that's a great place to quench those late night thirsts and munchies. They have a bomb meatloaf sandwich that's especially tasty at around 2 am and costs only $3.95.

    Is this place a destination? Nope... But if you want to see or eat more, downtown is only about a 5 minute drive away. There's nothing fancy about this hotel, but it's a cheap stay at a place with decent facilities, so I give it thumbs up.

    14/03/11 | Link | Rating: 3.0
    32. Karen M.
    We wanted a less expensive hotel in the Reno area for one night and didn't want a motel (Motel 6, etc.).  Most of the casino properties were under $50 but they are so noisy on the strip (we know from past experience), and we wanted to get a good night's sleep and up early the next day to drive 10 hours home.  

    This Ramada used to be the Holiday Inn, and even though we had never stayed at the HI we had been there for one day meetings.  Nice enough, clean, etc., so we knew it would be fine.  

    Our room was a queen room ($42, Sunday June 2), and a bit smaller than we would have probably loved, but for the price and the convenience we were VERY satisfied and would stay there again.

    Karen
    San Diego

    24/06/13 | Link | Rating: 4.0
    33. veronyca c.
    Do not stay here! Spend the extra cash for quality and relaxation. I stayed 1 night, room had a motel 6 feel and hotel staff stole my Ereader out of my room! I was given refund of my room price but million dollar hotel chain was unable to pay the $200 for my stolen Barnes & Noble Nood. (ereader) I got a deal from a corp perks plan but next time I will splurge on a more honest hotel. Housekeeping were the only ones in my room, yet I was tolf my Nook was not in my room. Sad they have theives working for them!

    31/03/13 | Link | Rating: 1.0
    34. Fran L.
    I am the CEO of a start up expertiential marketing agency and needed  to book several rooms for an upcoming business trip and was so delighted to find such a bargain with the Ramada. We certainly don't mind being a little away from downtown and the crime, and we're not planning on being in the rooms but to sleep.
    Thank you Ramada for providing such a great value on rooms not yet remodeled.  I'll take the older decor and several $$ off our bill.  When we make it big, we'll take the suite.  The GM of the Ramada is fantastic and I'd highly recommend them to my clients and friends.

    19/07/13 | Link | Rating: 5.0
    35. Margaret R.
    Cheap. Clean. Comfy bed. Cable. Casino. (the 5 C's)

    Free Wi-fi. Friendly staff. (the 2 F's)

    Quiet.

    The hotel even had toothpaste, which we had forgotten to bring. From my travels in China, I always expect hotels to have toothpaste. However, I have discovered that this is not necessary true in America. When I hopefully asked the front desk, I was pleased to know that my teeth would be clean that night.

    We didn't hit up the casino, but there was one.

    07/07/10 | Link | Rating: 5.0
    36. Tacia C.
    Had a really unfortunate stay here. They put us in a smoking room, but the room didn't smell that bad and it was 1am so we kept the room. Bad idea. The doors have wide gaps between them and someone was smoking in the hallway. It went straight into our room. The room was also pretty dirty. I wore my flip flops so I didn't have to touch the floor.

    09/06/13 | Link | Rating: 1.0
    37. Joe A.
    Not bad for the price. 24 hour diner, free shuttle to the strip till 10:30 after that 6.00 dollar cab ride bad to the hotel. Dated room and sleazy slot play with the sleazy people but good staff and fair price to rest your head.

    18/08/13 | Link | Rating: 3.0
    38. J J.
    Stayed here on 1 night during my 3 night trip to Reno to save some $$$. For some reason on the first night of my trip hotels were much more expensive than normal. Went on Priceline and I think bid $55 and got this hotel. The reviews seemed bad but on the Reno Talk section people made me think I was staying in a welfare apartment or something (it's not that bad...).

    It's maybe 2 miles from the strip which you can see from some of the windows in the Ramada. I was alone and just looking for a place to spend the night, do work on my computer, and grab something to eat. It was good enough for 1 night but wouldn't want to stay here any longer.

    Check in and check out took forever and they had 2-3 people at the front desk. Not sure why it took so long to check in. There was a couple who was in front of me and they took an endless amount of time. The next was a group of like 10 people who each paid for their rooms SEPARATELY!!! WTF?!Finally when it was my turn I was done withing 3 minutes. I asked if I could get a nonsmoking with 1 bed and they said no. It wasn't like the hotel was full... Check out was just as bad. They told me their computers were down. When it was finally my turn they said that they don't have a receipt from me since it was prepaid from Priceline. They couldn't have said to me and other people that if we prepaid to not bother waiting in line???

    Anyway got to my room which was fine. The bathroom wasn't the nicest but it was clean. I wanted to take a bath but the tub didn't have the cover thing for the drain so I had to get a small towel and place it in there so the water wouldn't drain out. Also I heard a lot of people talk about the room heater being loud. Mine wasn't loud however, the light in the bathroom wasn't bright and would make a loud humming sound when on.

    The casino caters to a lot of sketchy types of thugs. I was in and out of there because I had some free coupons for things like a bottle of water and soda. The 24 diner isn't really a diner. They have like 4 tables there and it is covered with cigarette smoke. They did have some cheap things. I missed getting a chicken cheese steak and fries for $3.95 on Monday LOL.

    They have a run of the mill hotel restaurant called JT Ashley's. I ordered pizza from there which was just an average cheese pizza. I was too lazy to get into the car and get food to go.

    The wifi in the room wasn't good. Slow connection and had difficulty with reading emails and youtube was too slow.

    I think I might have saved $45 or $50 staying here for 1 night which for me was worth it since I didn't really have a lot of things I had to do in Reno anyway. Unless you are cheap like me, I wouldn't stay here again. Nothing is walking distance except a liquor store, Denny's, and Bavaria World LOL.

    22/02/13 | Link | Rating: 2.0
    39. Glo E.
    A quick get-away for only $21 !? WHY NOT !?

    I booked the Ramada using the app "Hotels Tonight" and used my PROMO CODE "GEDRA" and received $25 off my stay. The room was originally $46, so staying somewhere for $21, I thought was a GREAT deal !!

    Of course, I wasn't expecting to stay in a fancy location. For $21, I wasn't expecting much. Location was less than 5 minutes away from all the major casinos. There is a small casino with some tables, a sports book, and slot machines that are open 24 hours. $2 blackjack !? There's a 24/hr cafe inside the casino, where we stopped by after coming from Edge Night Club and $6 for breakfast plate and soda was more than satisfying.

    So for a quick get away (1 night) for a very cheap price (using a PROMO CODE with Hotels Tonight) it was worth the $20. Definitely would stay again there for that price.

    28/03/13 | Link | Rating: 3.0
    40. Rachel R.
    We were going to Reno for business not leisure.  We looked for somewhere to stay that was reasonable.  We purchased accomodations thru hotels.com didn't read descriptions entirely before we booked. We ended up on the 2nd floor in a handicap accessible room. The hotel is very outdated, you could smell its age when you entire your room. It was clean, everything worked. The queen bed was a bit smaller than my queen at home. The walls seem thin you could hear the person in the next room. The neighborhood was not so good, didn't realize their was a strip club around the corner... Overall if you are just stopping over and need affordable accomodations this would be it. Nothing too fancy. Might stay again if rates are too high for other hotels around area.

    27/06/13 | Link | Rating: 3.0
    41. John B.
    This review is not about accommodations at the Ramada, but about their (lack of) customer service as part of their relationship with Greenbee Parking. Greenbee markets off-airport long-term parking. My wife and I were returning around  10 p.m. Pacific from the East Coast after having traveled all day. The hotel is supposed to send a shuttle to pick up clients at the airport. We were informed by the desk clerk who answered the phone that the shuttle was busy elsewhere and that we would have to wait an hour. The hotel is about a five minute drive from the airport. I told him that was not acceptable and asked if there was anyone else available to pick us up sooner, or could we take a cab and be reimbursed. He said no. We took a cab anyway because it was already 1 a.m. on our body clocks. When we got to the hotel, I presented the cab receipt of $15 to the clerk, who said he wasn't authorized to make reimbursements. He took a copy of the receipt and my contact information and said the front office manager would call me back the next day. That never happened. I followed up twice and left the manager voice mails with no response whatsoever. The lack of followup is evidence of an extremely poor customer service attitude, which probably also extends to their hotel operation. For what it's worth, Greenbee was no better with their customer service.  No return phone calls. Very disappointing all the way around.

    29/08/14 | Link | Rating: 1.0
    42. J. R.
    The room here was clean and fine. I wouldn't say it was nice, but that's what you excpect for a cheap price. Breakfast wasn't included.

    06/08/13 | Link | Rating: 3.0
    43. Shane C.
    Knowing what I know now the Ramada is by far one of the worst hotels I've ever been in. Service is good, but the location is horrible unless seedy and rundown is your thing. We witnessed drug deals, prostitution, and various other illegal activities. I gave it a one star and that was reaching.

    02/05/13 | Link | Rating: 1.0
    44. David H.
    I was in Reno recently for a three-day conference and stayed at the Ramada Inn. Without question this was a most comfortable hotel stay for me.

    The room was comfortable; the staff from housekeeping to management was most professional; and the food preparation was superb.

    I would return to this hotel in the future when and as I have the opportunity to be in Reno.

    08/10/12 | Link | Rating: 5.0
    45. Christina C.
    Spacious. Decent sized parking lot. Definitely not that cheap comparatively. Not too close to everything and not many food options near by.

    Cons: Window shades/drapes were immobil. That morning light was brutal. The provided shampoo and conditioner smelled very medicinal.

    come to sleep and thats it.

    07/09/11 | Link | Rating: 2.0
    46. Gary H.
    I'll try to write a review without using "hella" in it.

    I don't know why people are complaining it isn't close to "The Strip", "The Strip" in is Las Vegas, this is Reno. You want to go gamble and hang out on Virginia Street, here is a hint, stay at a casino ON Virginia Street! One thing most people can't seem to remember is that you are coming to a place, in which other people, like them, come to, to blow off steam and act like utter jackasses. Smells like smoke? Slap the person smoking in the non-smoking part of the hotel. Want to visit another casino other than the one at the hotel? Hop in a taxi or your car and you know, drive your happy ass there! The shuttle van isn't there to drive your happy ass around, you aren't Miss Daisy. Sure the rooms are a tad bit dated, but so is the Rat Pack, and most of you clowns seem to think you are part of that right?

    Some of these reviews are downright silly. Changing light bulbs on the outside of a hotel in the middle of the night? Never happened. Really, who is going to scale the outside of a 14 story hotel in the middle of the night? Nobody that's who. I know, I was staying there when they did change the outside bulbs. Complaining about shampoo smells? Bring your own!

    I bet half these people complain that the Peppermill isn't close to Circus Circus, so they can't just drop their kids off and run to the slot machines.

    30/03/12 | Link | Rating: 4.0
    47. Gloria B.
    Sandwiched between a Goodyear Tire store and an Express Lube is the Ramada, in an industrial and old part of town. If our convention had not been pre-booked here we would've stayed elsewhere. I'm surprised no one has mentioned that a train runs along side the Ramada and wakes you every hour during the night! I kid you not.  For a few dollars more, and a short distance away, stay at the CalNeva or Harrahs. In one case, it was even less per night than we were paying here. Some rooms are better than others at the Ramada, but overall it is old and updating it won't help. Location, location, location, as the saying goes!

    The rooms are clean, & beds comfortable, but no microwaves, or fridge,  no flat screen TV's either, just the old boxy kind. Bring your own laptop, the one available in the lobby is always in use. The casino is small and smoky.

    The one positive thing I can say is that the staff is helpful and friendly, and their air conditioners are quiet, but I can't take being woken every hour all night. Makes me grumpy in the morning not to have a good nights sleep.

    16/08/12 | Link | Rating: 2.0
    48. Marakia R.
    For what it was it just wasnt that bad. I bought a groupon so I had a two night stay fri-sun for $79! Perfect!

    I heard the trains a couple of times....but it wasnt enough to make me pull my hair out. The rooms were clean and I had plenty of towels. I couldnt hear my anyone once inside the rooms so I was able to sleep like a baby. Basic T.V with basic and showtime and enough space.

    When you check-in, you receive a book of coupons for free or 2for1 drink specials. I did not eat at the restaurant, but the 24 hour diner had REALLY CHEAP food and I just could not resist! (Chili Cheese Fries and Chili Cheese Hot Dog for 3.95? YES PLEASE!)

    The lobby casino was also another surprise! I really enjoy gambling and was happy to see the array of slots and the $2 tables.....Im hooked

    It also helps that I won $40

    19/08/12 | Link | Rating: 4.0
    49. Ms. Good K.
    My husband and I stayed here during a weekend getaway, and we liked it. It's just a basic hotel, but it is near the strip and the staff is nice. There is a restaurant there with delicious burgers and fries. The casino is not all that great, but can't complain due to the convenience. I'd stay here again.

    17/08/13 | Link | Rating: 3.0
    50. Roman G.
    The receptionist who checked us in was nice. Because they didn't have any quiet rooms in our category, she upgraded us to a king room on the 8th floor. Room was a nice size. That's why this review gets two stars instead of one.

    Nonsmoking room smelled like smoke. After a day here, my throat is burning and I feel sick. Checking out first thing in the morning. Lobby is dirty. Stepped into the casino for a second and came right back out. Super-thin walls. Our German neighbors had a very fun night, keeping me up until 2 a.m.

    Tried to check out earlier and get a partial refund, and they refused. Extremely unprofessional.

    19/10/13 | Link | Rating: 2.0
    51. Tony M.
    What a ghetto hotel, prostitutes and johns all over the street with gangsters and thugs hanging out in the lobby the place is a pigsty and a dive!  I would never ever recommend this place to anyone. Homeless person begging for change at the door to the hotel.  No security or anything.

    30/08/13 | Link | Rating: 1.0
    52. Robert C.
    One of the best hotels I've been to in a long time! I tend to travel a lot and Ramada's price range is affordable for good quality rooms compared to other hotels I've checked in. The breakfast inside the hotel had one of the best food service, that I even felt nostalgic believing I was eating at my own house. I recommend Travelers who stop by Reno, to make a reservation for Ramada!

    19/01/14 | Link | Rating: 4.0
    53. Lidio S.
    This review is for my night stay one 03/22/14.  I was in the Reno area for a scuba diving trip. I had previously stayed at Circus Circus and the Sienna and didn't have many issues.  I went with The Ramada after a Priceline negotiation where you don't know what you will get.  I got the Ramada for $50 when everyone else seemed to be charging more than $100, big mistake.  As I entered the hotel I immediately noticed the type of clients they have. I seriously think is like a pimp/prostitute warehouse.  The clerk that checked me in was ok nothing above and beyond but not bad.  I was assigned room 1009 on the tenth floor.  The room seemed cozy and simply enough.  I then noticed there was a continues motorized noise about every minute or so. Come to find out the room is located right behind the elevator.  Needless to say it was a night full of hearing people going up and down the elevator.  I also found a long hair on one of the pillows and the shower head pipe was separating from the wall.  I drove to Dennys later in the night and saw a nice Days Inn was charging $39 for the night....I should have gone there

    23/03/14 | Link | Rating: 1.0
    54. Chris C.
    During winter, we stayed on a Saturday night using the 1-night groupon + coupon book for 59

    - Don't come with high expectations. This place is a piece of work.
    - Over-worked front desk girl. She was handling check-ins, phone calls all at once. no manager.
    - Groupon customer coupons: $1off food, free bud light, free water, free soda...cool
    - Coupon book fail. Did not have it ready upon check in. "Come back in 30" Not there. "Come back in 30 again" Not there. Call supervisor "I'm having dinner with my kids. Take care of it later" Call general manager "No answer" front desk girl "Uhh...Idk when it will be ready for you..." fail. lol
    - Accommodating. Hours later, they call me back they have the coupon book ready + an extra breakfast. Nice!!! :)
    - Coupon book: $10 match play + 2 $8 Breakfast at JT Ashley's ( In retrospect, Groupon 1 night is 39, thus 20 for coupon book that values 26...fail..I practically paid for it in advance!)
    - Free wi-fi that barely works. Face time it in the lobby with poor connection! haha
    -"Sha-wu-eee, Sha-wu-eee, Sha-wu-eee!" the sound of the heater all night..Will it drive you crazy? I did hear the Train a couple times. haha! nice. Turn off the heater for silence, expect cold feet. haha. Lose-Lose...
    - Pull out Queen! I sure hope the sheets were new...
    - I didn't care about the drive to Virginia ST or Atlantis/Peppermill. 3mi? Prius? muhaha! But they do have a gas station on Wells that is~ 20cents cheaper than the Chevron fyi. Same price as SacTown gasolina
    - CRT TV but cable + showtime :)
    - Diamond casino has single deck $3 blackjack. You can only use match play $1 at a time.
    - For sure this place is out-dated. You can get a hotel at a station casino in LV for cheaper or at Imperial palace. Reno needs some serious help with tourism. haha. Thunder Valley and Cache Creak are taking your business!

    Game changer...
    - A couple weeks later I checked my credit card account and they charged me an additional $46.67 because Susan, front desk, forgot to put it under groupon. I had to call them back so they can lift the charge. April, the accountant, was slow in processing. FAIL.

    16/12/12 | Link | Rating: 1.0
    55. Ashley W.
    We were pleasantly surprised! Booked a room for 2 of us via priceline express, so it was $44 total for an unknown location within downtown Reno, and it ended up being the Ramada. A little apprehensive given the reviews, but when we arrived, my expectations were exceeded. We were greeted by two friendly employees at the front desk (the lobby smelled pretty smokey, but nothing too offensive) and were informed that we had been upgraded to a 9th floor room with a king bed! The room seemed clean and was on a non-smoking (but really, a tiny bit smokey) floor. Everything in the room + bathroom was clean and somewhat modern.

    You don't have to even look at the casino if you don't want to, they give you coupons for the restaurant+casino upon check-in, the smokiness isn't unbearable or even too unpleasant, and no one propositioned us. We arrived around 9pm on a Friday night.

    01/04/14 | Link | Rating: 4.0
    56. Kristin T.
    Our room was clean. Our room was ready. Our room was affordable. They gave us some coupons.

    Some reviews are super nasty! Jesus, people, what do you expect from such a reasonably priced place? The sheets were not scratchy, the maids were not sketchy, and I slept soundly. Free wi-fi!

    The casino part of it on the other hand..... the second we walked in there I could feel we were being sized up by the various grifters that dwell in the Ramada Inn Casino or whatever it is called. We drank a beer and basically fled. However, it is good to note that the beer was cheap.

    Conclusion: Hotel is fine. Avoid casino. Simple stuff.

    14/07/13 | Link | Rating: 3.0
    57. Karen S.
    We got a deal off of Groupon to stay in this hotel . First of all I have to say the staff was great and I am sure doing the best they can under their working circumstances .
    The casino next to the hotel needs to go !! There was a hooker hanging out yelling at men, following them and cussing loudly in the parking lot . The night we were there there were Halloween parties going on. The elevators and numerous floors smelled like weed. No security at this place at all . We saw hookers in the lobby at the bar area . Are you are thinking about having a good nights sleep ? That's a negative ! Trains , trains and more trains  blowing their horns?? Close to the hotel location . On the positive side the sheets  on the bed and bathroom were clean and we did pay a reasonable price for the room.

    27/10/13 | Link | Rating: 2.0
    58. Karla Marie D.
    I stayed at Ramada during New Years Eve. I booked it online w/ a AAA discount (10% off). It was about 5 minutes from downtown Reno. This was a good hotel at the right price.

    The employees were nice and courteous as I checked in. I received a ticket to redeem at the casino cage for coupons. The room was readily available at 3pm. We were on the 10th floor and the view wasn't pleasantly beautiful. The room was equipped with a couch, king sized bed, and other essentials that will get you through the stay. The walls are very thin as I heard kids and adults walking up and down the hallway.

    The shuttle service (more like van service) ran until 12am. There's no definite schedule for the shuttle. According to the front desk, it was "on demand". I was notified that it wouldn't take longer than 15 minutes for the shuttle to come back. My boyfriend and I decided to use the coupons we received at the bar. They had a 2 for 1 on draft beers. It was very inexpensive; $3 for two beers. After 45 minutes of waiting, the shuttle finally came. The shuttle dropped us off in front of a bowling alley, a couple blocks from El Dorado Hotel.

    In addition to their shuttle service incidence, the check-out system was a total failure. My boyfriend was trying to check-out through the TV since there was an option but was unable to do so. We had to go to the lobby and check out at the front desk.

    Ramada was a convenient stay as an overnighter, but I wouldn't stay longer than that.

    05/01/13 | Link | Rating: 3.0
    59. Dan Z.
    Ok.  Descent.  Good price. Needs some updating. However considerably nicer than the days inn (same owner). Exceeded my expectations for the price.

    23/07/14 | Link | Rating: 4.0
    60. Wayne S.
    Pros:  It was the best priced hotel on a Saturday night.   It was easy to access right off the freeway.  And the employees were helpful at the front

    Cons:  The beds were not great.    It was super hot and the air conditioning just didn't seem to do the trick.  

    It was all right

    10/06/13 | Link | Rating: 3.0
    61. Sarah G.
    We were on the road and needed a last minute place to stay.

    Positives: clean, quiet, comfortable and a great value!
    Negatives: in the sketchier part of town, slightly outdated

    Pool, fitness center, wifi, casino; it definitely exceeded our expectations based on other reviews. I was overall satisfied and for the value, would definitely stay here again.

    16/06/13 | Link | Rating: 3.0
    62. J W.
    its ok for the price, I found the beds a bit hard, and  the rooms are a bit out of date,  there train close by that is loud.  the hotel staff is great, the Casino staff is so so. and casino is small and bit dirty. they free shuttle that is great. that was plus.
    No fridge sucked. but o well

    30/08/14 | Link | Rating: 2.0
    63. Mike S.
    Granted, this place was super cheap, well, you get what you pay for. The rooms are outdated, and  reminiscent of a place I remember from Tijuana.

    There were musty odors, which is never a good sign of cleanliness. But, for what they had to work with, I felt everything was actually pretty clean. Kudos to the maids! The smells must just be from decades of use.

    If you're bringing a female companion who cares about all the details, you might want to consider somewhere else. As a man, who is just looking for a place to crash, it works out.

    08/11/13 | Link | Rating: 2.0
    64. Jeremy H.
    Located in the middle of the Greater Reno/Sparks Meth Containment Zone, and next door to the at least mildly sketchy Diamonds Casino, the Ramada is nevertheless actually fairly nice and I had no worries about safety/security staying there.

    Very nice lobby, but the rest of the property looks like it hasn't had a remodel in two or three decades; old and busted carpets and slightly janky elevators. If you don't mind it not looking pretty, however, the rooms are totally clean and fine with nice beds. The decor was actually almost identical to the Quality Inn in town for some reason. Rooms are a bit smaller than the Quality, you don't get a mini-fridge or microwave here, but you do get a book of free/discount stuff,  there's a (cardio-only) fitness center here, and nicer panoramic views of downtown with the mountains in the background from the upper floors ... otherwise they're almost twins despite being owned by different companies. Quality is closer to $50/nite on weeknites and who knows on weekends, however, whereas the Ramada is more towards 30 weeknites and 40 weekends.

    If you don't feel like getting all Lloyd's Extra Smokey going into Diamonds to eat, there's a restaurant off the lobby called J.T. Ashley's that also does room service (for a $2 fee plus mandatory 18% tip.) It's about Applebee's quality and pricing. If you're willing to brave Diamonds you get a book of coupons - free soda at the Diamonds diner, free coffee or soda (with a meal order) at JT Ashley's, free bottle of water and domestic beer at the Diamonds bar, $1 off each of the restaurants (which is really significant at the Diamonds diner since no meal there is more than 5 bucks), few other things for the casino that I forget now. Apparently you can get a fresh book every day of your stay, but one was enough to hold me for two nights.

    One major selling point here is the free wifi. It's consistent and superfast. It's easily the best WiFi I've encountered in Reno yet.

    A bit of an inconvenient location with the Meth Motels right outside and very little food outside the hotel/casino - only other options right nearby are Denny's, Carrows and a 24 hour Jacksons for basic packaged snacks and hot dogs. Totally fine in a pinch though, especially for the low price, and if you're driving it's like two minutes to downtown anyway. Dunno what the "no security" dude is talking about, I saw uniformed patrols through Diamonds, through the lobby and outside pretty often.

    20/10/13 | Link | Rating: 4.0
    65. Eric M.
    We were a group of four who booked a big room for cheap off the internet. We really did not have any problems with the room as such. The low rating is for the shady casino. Granted, we were fools to even look at this casino when there are so many around. However, we reached the hotel quite late from San Jose and wanted to chill a bit with some beer before we hit the real casinos the next day. Now to the bad parts...

    The dealers. Straight out of Dealer 101 manual, the dealer needs to keep the customers happy if they expect a tip. If I wanted to be yelled upon or scolded, I would have built a time machine, gone back in time and asked my mom to do it than some random stranger. However, the three dealers who were dealing at two different times during the night were disgusting. I mean, we were basically chilling at the table playing low (really, really low. Like $2) rollers hoping to have a good time with some beer. Instead, we get yelled upon for some card table etiquettes we weren't aware of. Tell us politely and we would follow. But no, old grannies need some nickels for their retirement by acting smug.

    If you checkin here, just stay at the hotel to crash for the night (or day). Avoid the joke of a casino like the plague.

    To the dealers: You...should...retire. Seriously.

    21/10/13 | Link | Rating: 1.0
    66. Lindsey K.
    At first glance the place seemed ok for the price we paid on Priceline, however once we settled in to the room it is in serious need of updating. They were great about the dog and giving us a non-smoking room, however the bathroom lacked any true updates since it was built. My boyfriend was struggling because the toilet seat would not stay up on it's own, and the countertop was loose. Finally, there is a train nearby so if you are a light sleeper like myself, be aware of it.

    11/08/14 | Link | Rating: 2.0
    67. Kassandra M.
    All in all a good place to stay. Though, I booked through expedia for two double beds and when we got to the hotel, our room had one king bed and a fold out mattress(which was pathetic). The king bed was awesome though! The tv had maybe five watchable channels the rest were all static. The room also had plenty of outlets, amenities (such as coffee, iron, etc), and space. One other thing to know is, the walls are THIN. I could here the conversations the people in the other rooms beside mine were having...even past midnight as I was trying to go to sleep.
    I believe I would stay here again though if I was in a pinch.

    20/07/14 | Link | Rating: 3.0
    68. Ashley F.
    Clean, modest, and inexpensive hotel for travelers or anyone not wanting to stay directly on the strip or spend a lot. The parking lot is well lit with security cameras (for anyone worrying), the room we had was completely smoke free and clean, they welcomed our dog with a nominal $5 fee, and the location is convenient from the highway and to downtown (w car).
    The only drawbacks were some black mold I noticed at the very top edges of the walls (hey- it happens to most air conditioned, old buildings), and the super springy, thin, mattress. There wasn't a fridge or microwave in the room (c'mon, it was $46 a night so we weren't expecting much), but there was a nice looking gym and ice machine on the floor. Overall, this place was totally acceptable.

    15/07/14 | Link | Rating: 3.0
    69. Jamie M.
    I got this room online had no idea what it was like and honestly wish I would of got on here to see the reviews before I booked it. Kind of ran down and in a need of an update!!! We got a room on the 6th floor next to the elevator the room was SO small. I was also shocked that they didnt have an ice machine. The lobby kinda smells.  I diner food was not so bad in the casino side. Oh and the casino in the hotel is very small too. I know I won't be back. Hope everyone else has better luck staying here then us.

    13/04/14 | Link | Rating: 2.0
    70. Dawn B.
    I have to day that this was the best hotel experience that my family had had in a long time. Yes, it's out of the main part of Reno, yes it's an older facility..but, it's clean and the staff is wonderful! They are friendly and helpful, good hardworking people who seem to really care about your needs and comfort. John the bartender and Beth our waitress were the best!

    07/08/14 | Link | Rating: 5.0
    71. Susan S.
    This place was perfectly reasonable for our purposes. We were glad it was a hotel first and a casino second. There is a casino adjacent, and we were able to get to our room without giving it a second glance.

    Well lit, plentiful parking. An okay neighborhood. The room was cigarette-smoke-smell-free. A delightful surprise for Reno! The Wi-Fi was free, although spotty. TV reception was fuzzy, but plenty of channels to choose from. No fridge or microwave. But there's coffee.

    Definitely good for those who are passing through! The light show on the outside of the hotel thankfully stopped when we rolled in about 1:30am. Can you see that from the inside?!?

    We got a great online discount. This place is perfect for travelers, adequate for gamblers, and not for those seeking a resort experience. Clean and convenient! I'd stay again.

    22/05/14 | Link | Rating: 3.0
    72. Tony S.
    This hotel is great for the money and has everything you need for inexpensive fun night in Reno. We found that the late night diner cooks are friendly and make great greasy spoon late night burgers.   The tables range from 2 to 5 dollars can't beat that.  The rooms are a little bit outdated but we found them very clean.

    21/03/15 | Link | Rating: 4.0
    73. Melanie R.
    The price here was great.

    The amenities of the room were fine. No complaints.

    But the rooms could really use some remodeling. Wooden doors and dark, mod tiling in the bathrooms. Overall, it just looked like it was out of the 70's. Not my taste.

    We'd stay here again because it's cheap, but it wouldn't be my top choice.

    02/12/13 | Link | Rating: 3.0
    74. Jim K.
    OK, OK...I know this hotel was built years ago and is certainly showing it's age (read..extreme excess caulk in what I'm sure was not just in OUR bathroom. This place is basically a meat market for travelers. We were in Reno last weekend for a basketball tournament, as were many, many more families. When checking in late Friday, no one could see what we were in store for. However, that said, we parked in a well lit parking lot (nice surprise!!) and proceeded inside. After checking in, we blearily proceeded to our room.                                                                                                                                

    Getting up for an early morning game still didn't give us a chance to do a real check of our surroundings however it is always nice to see housekeeping out and about early on Saturday. What my wife did notice was that there was no lotion in the bathroom "kit" and I personally don't care for decaf coffee (why MAKE coffee) which was all housekeeping left us for Saturday am. After coming back during game breaks, we relaxed while the kids went out to swim. On a more important level, I can't recall the last time we stayed in a hotel that DIDN'T have a fridge and a microwave!! Upon closer  inspection of the bathroom I discovered a veritable plethora of unclean areas (under the sink counter and floor for starters). Further closer inspection of said caulking revealed that there were obvious leaks and needed to be repaired.        

    Before I forget, please please let me share on the hotel's restaurant (which, in fact, is an extreme misuse of the word!! We were given breakfast chits for our stay for the so-called buffet. What a joke!! If you love eggs, potatoes, cold cereal and oatmeal and toast, you'll love eating here. There was no meat provided so we assumed that we were being subtly asked to become vegetarians. When our grandsons asked about cold cereal on Sunday, we were told "we bought TWO boxes and expected that to last!!" Good luck finding wait staff and when they do show up, expect an "attitude". Finally, the "open hours" of the place didn't exist. OH, OH, if you wanted a drink at the nice bar next to the restaurant, you had to go into the SMOKE FILLED casino in the lobby area to get one. No...thank...you!!
                                                                                                               
    And then...yes, there's more, when we arrived back to our room after 1:00 pm on Sunday. OUR ROOM HAD NOT BEEN CLEANED!!! Nor was our daughter's room across the hall!! Perhaps we expected too much for $ 100.00 a night. But what I didn't really expect was the "less than stellar" individuals standing around various hotel locations. And, this just wasn't at night, it was during the day as well. Suffice it to say, we won't be back nor would we recommend this facility.

    01/06/14 | Link | Rating: 2.0
    75. Jim R.
    I don't give one stars easily but this place just let me down

    I will start off by saying that I agree with all these other posters that the hotel  smells really bad like a combination of dog urine and cigarettes in every room, this is a dog friendly hotel so if you don't like urine stains all over your carpet and people walking around letting their Pitbulls runaround you might want to stay somewhere else

    Anyway, I landed at Reno airport at 11 o'clock at night and call for their "free" hotel shuttle.

    The front desk person tells me that it will be at least 1 hour and 20 minutes before anybody can come and get me, having come from the East Coast with many delays I'm very tired and I ask "why so long?"

    He said the shuttle driver had many many many other stops to make first

    So after a $23 cab ride to the hotel the lobby is fine and the casino looked tiny

    But I knew I was in trouble when I saw the terrible carpet on the floor of the elevator

    Just disgusting, and rooms not clean it all, everything smells bad, just find anywhere else to stay

    01/08/14 | Link | Rating: 1.0
    76. Amanda L.
    Great customer service! Came here for work. The staff treated my disabled clients wonderful! Ryan and Kim were very accommodating. The hotel has some truly genuine employees! It was a wonderful trip thanks to them.

    22/09/14 | Link | Rating: 4.0
    77. Andy R.
    Got a chance to stay here on two different visits midweek.  As some other reviewers have mentioned, it's not located in the classiest part of town, but it's definitely two steps up from the Motel 6 around the corner on Wells, and the downtown gaming corridor is within easy walking distance.

    Booked directly with ramada.com and got an excellent discounted rate.  The hotel is pet-friendly, and charges an additional $10 per night for a pet room, with no weight limits or breed restrictions.  The outside pet walking area was a nice touch.  Friendly front desk staff that allowed an early checkin without a problem.

    Basic amenities including free wifi, iron/ironing board, pool, fitness room, laundry room with microwave, casino, and onsite restaurant were included at no charge.  Entry to the pool was a little bit convoluted; it required getting off the elevator on the 2nd floor, walking down the hallway, going out one door, going in another door, walking down two flights of stairs, going through another door, and finally opening up the pool area's wooden door.  A little bit hard to figure out at first.  I can't really comment on the onsite restaurant, but Diamond's Casino just didn't do it for me, especially with downtown's casino properties being so close by.  Lots of older, weirder clientele, and no traditional 3 reel slots, but the diner was classic!

    All in all, an okay place to stay if you're on a budget.  My only reasons for not giving it 5 stars:

    1. This property had to be one of the oldest places I've stayed in the Ramada chain, and it's showing its age in a big way.  Although fully clean and functional, it could use a serious remodel.

    2. Not sure if it was related to having a pet-friendly room or if it's part of their mainstream process, but it seemed that the front desk charged a major incidental deposit on my debit card for both visits (I'm talking somewhere in the $175 range each visit), very similar to how a larger casino hotel would, but at a much higher rate.  In the end, the total bill was right on target with what the reservation stated, but it seemed a little odd that this policy wasn't posted anywhere on the reservation, or at the front desk.  These incidental holds can get really annoying if you have a lot of hotel visits back to back.

    TIP:  Not sure if it's a permanent or seasonal thing, but apparently Ramada's direct website has an automatic offer built in that will deduct 20% off of your final bill when booking for three days or more.  It's a great deal, as it turns out to be about even with 3 days at the Motel 6!  Sign up for Wyndham Rewards, even if you're not a frequent visitor, as it can land you additional discounts.

    04/09/13 | Link | Rating: 4.0
    78. Robert G.
    Super price for mediocre hotel.  The hotel is not in the best part of town but the parking lot is well lighted.  Check-in was quick and easy, the clerk was professional and polite and the lobby was clean.  My 9th floor room was very clean with no odors and the free Internet worked well enough to stream Netflix.  However... the windows were dirty, spoiling the view.  The old-style TV did not receive local or network stations, only pay-per-view and adult movies.  I called the front desk and was told that yeah, that's the way it works at the Ramada. The restaurant was not open, so because there were no nearby restaurants, I got a hamburger at the little cafe in the casino.  The room had individually controlled heat/AC but it took a few tries to get the room comfortable for sleeping.  Check-out went smoothly and, again, nice clerk.

    15/04/15 | Link | Rating: 2.0
    79. Jackie S.
    Yes, the hotel room is older and not in the Downtown area, but it was decent for the price. Our check in and check out was easy. In addition, there was free wifi and parking, and no resort fees. Most of the hotels in Downtown has a resort fee. The hotel was close to the highway, so it was easy for us to go to Tahoe the following day.

    30/08/14 | Link | Rating: 3.0
    80. Linda M.
    Our room on the 8th floor was clean and reasonable quiet.  Nice staff.  Old hotel, old style television.  Only 2 comps, a shampoo and conditioner.  One very thin old blanket between two sheets.  The room was cold and so it was uncomfortable sleeping.  No extra linens no bedspread.  They do allow pets.  A clean but Spartan accommodation.  Not ok for a romantic getaway in Reno.  The diamond casino had a lot of smokers and their coupons are not worth redeeming.

    30/03/15 | Link | Rating: 3.0
    81. Gucci A.
    Great hotel at a great price!!!
    Rooms were spacious and very clean. Circus circus and the other casinos were less then a mile away. Would totally recommend it.

    16/04/15 | Link | Rating: 4.0
    82. Tara L.
    We got to Reno and all the major hotels were sold out.  We looked all over for somewhere that had a room open without bedbugs.  

    The Ramada ended up to be horrible.  After checking in and parking our car, we realized we were walking through kitty litter where there should have been dirt (along the sidewalk).  When we stepped out of the kitty litter and onto the sidewalk, we almost stepped in poop!!  Apparently we had parked near their "pet area", which was the only parking spot we could find.

    When we finally made it to our room, we found very dirty walls, a pile of dirt next to the bed, a dirty tub and the toilet was gross!

    I understand you get what you pay for, and their price was low... I guess we should be thankful that we didn't find bedbugs.

    27/12/14 | Link | Rating: 1.0
    83. Troy L.
    My volleyball group stayed here, because everything else was booked.

    Where do I start?

    - Smells terrible.
    - Rooms are dirty, stains on curtains & chairs.
    - Everything is out dated
    - Non-smoking rooms are like ashtrays.
    - Definitely not kid friendly or safe
    - JT's restaurant, ALL the food is inedible. Servers are bad.

    25/04/15 | Link | Rating: 1.0
    84. Alan A.
    I have stayed here quite a few times before.  I'm always pleased with it.  This stay, I got a room from Hotels.com for less than $50.  Not bad for a Saturday night in Reno. Plus, no "Resort Fee" like the downtown hotels charge.  This hotel is close to downtown, close to UNR, and close to the Nugget in Sparks.  

    When I checked in, I asked for a room with a city view.  He actually upgraded me to a bigger room with a king bed on a higher floor.  Room had no smells, bathroom was spotless, and yes, the furnishings were a bit older, but no worries.  Bed was *very* comfortable. TV was an older model, but had good reception.   Wifi was good.  Room had coffee, but no fridge or microwave.   No biggie to me.  

    The hotel has a small casino, ($2 single deck blackjack on a Saturday night.  Can't beat that.)  It has a full service restaurant in the lobby, and a small 24 hour diner in the casino.  I ate at the main restaurant, and the food was just OK for what I paid.  Next time, I'll just eat in the casino diner, or find a restaurant in town.  

    Overall, a great stay.  Like I said...  I've stayed here many times before, will stay here again without a hesitation.

    15/03/15 | Link | Rating: 4.0