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Silver Legacy Casino in Reno, NV

Silver Legacy Casino in Reno, NV

Specialties

Located in the heart of the biggest little city, Silver Legacy Resort Casino is a premier destination, boasting the perfect amenities for any getaway. Featuring spacious guest rooms and suites, big-name entertainment, award-winning restaurants and the best darn outdoor and special events in the west. Enjoy world-class skiing, kayaking on the Truckee River and all things outdoors along with the only accredited museum in Nevada and arts & culture scene with international acclaim. Silver Legacy makes it easy and affordable to experience the best year round! To stay up-to-date with Silver Legacy Resort Casino, visit us at www.SilverLegacy.com or follow us on Facebook and Twitter.

History

Established in 1995.

Silver Legacy is a 50/50 partnership between Eldorado Resorts LLC and MGM Resorts International with MGM holding majority stake at 51%.

 

Company Info:

Rating: 3.29

Address: 407 N Virginia, Reno, NV, 89505
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in Reno, NV
Casinos in Reno, NV

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Comments (658):

1. Nick C.
First off, this is Reno which could never be mistaken for Las Vegas. The once proud "Biggest Little City in the World " is a shade of what it once was. Coming over the mountain from California you can see the lights of the city but once you get off the highway it reveals a different reality. Located smack in the middle of the downtown Reno strip, the Silver Legacy, along with the El Dorado and Circus Circus, is really all that remains of the grand hotels in downtown Reno as much of the sprawl has long moved to the other side of town and to Sparks. Despite the shuttered vacant classic hotels such as Fitzgerald's and The Virginian, the Silver Legacy still stands proud. On a recent weekend getaway we were able to get rooms for $38 on a week night and $75 on a Saturday night. The tower room was rather nice, spacious, and its windows offered up a breathtaking view of the snow capped Sierras. I liked that the security checks patrons for room keys before you enter the elevator area. Not just in the evening but all day. While the hotel offers both smoking and non smoking rooms we were impressed that we couldn't smell smoke at all once we entered our floor - the casino area is another story. The hotel's casino area is linked to Circus Circus and the El Dorado so you really never have to leave the complex during your stay which is good because you won't see the decay that is festering throughout the downtown area where closed shops and new and very empty condos tell the real story about these sad economic times. The restaurants in the casino were very value priced and quite good. We had the steak and lobster for $19.99 which was excellent. The hotel check in was fast and cheerful, and again, the room was clean and efficient, especially for the price. One thing that Reno has over Las Vegas, and perhaps the only thing, is it's proxcimity to skiing during the winter months and you won't go wrong at the Silver Legacy where value and service will bring you back.

20/02/09 | Link | Rating: 4.0
2. Tom B.
Stayed here on a Friday night last week for one night. For less than $80 got a 30th floor room with a great view of Reno with a great sunrise in the A.M. I've stayed in much more expensive hotels that weren't half as good for twice the price. Only bummers were that we got charged an extra resort fee of $3.41 so that we could use their phones. Complete rip off as just about no one uses the hotel phones for anything anymore. Also requested a king size bed and they ended up giving us 2 queen sized beds. Said they were all gone. Check in time is 3:00 and I was checking in at 3:30. Probably cuz I got a deal on line, they didn't want to give me the king size bed. Otherwise it was great deal for the money and I'd stay there again. And folks, the casinos don't "take" your money. If you don't want to lose it, don't play. They are not there to give it out. If they did, they wouldn't be in business.

27/10/09 | Link | Rating: 4.0
3. maiko h.
After passing a certain point in my  mid-20s, I felt a bit too grown up to stay at Circus Circus.  Silver Legacy is right next door, connected by a promenade that renders all casinos on Virginia Street borderless.  It's not dirt cheap like Circus, but you can find a pretty decent rate, especially in the winter--our room was about $40 a night!!  The best part about the Silver Legacy is that they have good quality room service food for relatively affordable prices.  Room service, it seems, is virtually unheard of in a casino whose main effort is to get you out of the room to gamble.  Until my stay here, I've never ordered room service because the prices are often inflated.  Let me tell you, it feels pretty good to get a big plate of spaghetti brought to you on a silver cart.

24/05/05 | Link | Rating: 5.0
4. Kevin S.
Three pulls, a total of $1.25 wagered, payout $1,161.  That's my entire casino gambling career, racked up in a five minute stopoff on the way back from Burning Man in 2000.  I retired undefeated.

15/05/05 | Link | Rating: 5.0
5. B B.
i m glad i stay in this hotel during the july 4th...it is not a 5 stars hotel, but looks like it is the best one in reno. i went to the others casino hotel like circus circus, pepermil, grand sierra, and eldorado....i think silver legacy is the best. the slot machine is very good! u won money from the slot machine. hehe...and the food there are not bad....staff are pretty nice and friendly. price is reasonable. just the parking space is small.

11/07/08 | Link | Rating: 4.0
6. Shaunta R.
needs a upgrade used to-be a top pick but if you want top try pepper-mill will cost you but worth it..too many kids now

11/01/09 | Link | Rating: 3.0
7. K T.
it gets 4 stars because we always go stay for free. My parents favorite pastime is going gambling. Like... they're not professional gamblers and they play the penny slots but they like going to the casinos. So we get these offers in the mail every month for 2 or 3 nights stay at the Silver Legacy and we go probably once every other month. While they are off at the casinos playing I'm either in the hotel room hanging out with my kids or going to Circus Circus. Silver Legacy is ideal for a family destination because of it's proximity to Circus Circus. It's also a nicer hotel than CC. I'd probably give it 3.5 stars for the hotel room itself. They have an OK buffet that we visit religiously... again out of convenience more than anything... $19.99 for weekend buffets although we never pay for it. There's some good shows like Andy Hui coming up, 3 doors down, and Eddie Griffith... I mean it's Reno so those are good shows OK? I would not go to Reno for any sort of partying so I'm only reviewing this as a parent. I also dont gamble so I dont know anything about odds or games or whatever. I like the fact that I never have to see the light of day if I didn't want to because it's located between El Dorado and Circus Circus.

30/06/09 | Link | Rating: 4.0
8. Lisa K.
My personal favorite place to stay in Reno. Nice rooms, reasonably priced, in the heart of everything, and they have the all you can eat/ drink buffet for $13.00. There are a lot of great things going on here so it is fun for everyone! Of all the places I have stayed and looked at in Reno this is the best!

09/11/06 | Link | Rating: 5.0
9. Alex C.
went on a trip to reno and stayed here  hotel was nice all the staff was great and good prices on food too , on this trip the gambling wasn't great, only in boom town so if u want better  win chances go to boom town, the thing i loved the most was the lounge DRINX  the best happy hour 4-7 dont miss it

09/04/09 | Link | Rating: 4.0
10. Stefanie R.
The nicest hotel in Reno.  All the other places are nasty and gross.

24/01/07 | Link | Rating: 4.0
11. Coco D.
Strange.  Too many staff who inexplicably had no idea what we meant when we said "alcohol".  However, once we found the English speakers, drinks flowed.  Nice bartenders didn't make us pay and strange middle aged men were only too happy to pay for more drinks and offer us chips.  Can you tell that I'm a big fan of free drinks?  I didn't make any money whatsoever, but it was just so pretty and so much fun.  I am very sad that I didn't make it to RUM BULLIONS, though.

17/07/06 | Link | Rating: 4.0
12. GR A.
Wow, what the heck happened. I made reservations for three days (two free, one paid). When we arrived, there was a long line (volley ball tournament) and only one person handling the arrivals. When I finally got there I was told my reservation was for 1 day. After showing the mailer I received for the free Days, I was told there was NO non-smoking rooms available. Great deal, free room and smoke. When I got to the room, the keys did not work. Went back to the front desk and got another set. Of course they don't work either. Talked with the front desk again and they told me to talk to security to open the door. I guess they didn't think to do that for me. After security opened the door, he told me that the locksmith was not in that day and that I should ask the front desk for another room. This was turning out to be the best day ever. After about a half hour a bellman arrived with a new set of keys to my new smokey room. Customer service has gone way down. Maybe things will change when the renovations are done. For now, stay away and stay somewhere else.

23/07/10 | Link | Rating: 1.0
13. aaron n.
for work we have stayed in the silver legacy for the past 5 yrs. now for pleasure i stay there as well. they treat us very well as well as when i just come for leisure. the location is very good, connected to many other casinos with decent food places attached. the casino is usually pretty busy with good people playing. never had a bad experience at any tables with unruly or obnoxious players, amazingly. the customer service has always been really good to me and my friends and coworkers. last time they let me choose what floor i wanted when a bowling tournament was going on. so i got to be on the same level as the pool. i get coupons and other stuff when i go. i have no issues with this place, sometime i only wish parking was easier, its always packed!

17/06/09 | Link | Rating: 4.0
14. Ray G.
rating based on the BUFFET!
waited about an hour and a half in a long line, but it was worth it. the seafood ravioli is to die for. and the service by one of our waiters miguel was awesome! always checking if we need refills, and getting our large group anything from milk, oj, iced tea lemonade, to post dinner coffee.

next time I go back to reno, i'll probably be back for that seafood ravioli!

19/02/08 | Link | Rating: 5.0
15. William B.
I stayed here before at the Silver Legacy Resort Casino, this is one of my favorite hotels in Reno my favorite thing that, I like about this hotel is the shopping areas and the buffet that they have here at the Legacy.

20/04/08 | Link | Rating: 5.0
16. MIke L.
I got a great price for July 2009, $39 per night, so I have no complains. The rooms are nice.  During checkig, I think we got an in-experience clerk and she made some mistakes, so we have to go back to the reservation desk again, But all sorted out fine. Will go back there again.

17/07/09 | Link | Rating: 4.0
17. Stacy C.
Fair to middlin' hotel. I guess by Reno standards it's not so bad. I liked the fact that you can go back and forth from Circus Circus and the El Dorado without having to go outside (brrrrr....). We were there in the middle of the week and it was very sparsely populated. That was a nice change of pace, considering I'm more accustomed to claustrophobic Vegas.

Some highlights/tips:
FOOD:We tried the buffet and the coffee shop. Both were o.k., although the buffet was definitely the better deal. They also have a higher-end steakhouse (pricey) and an oyster bar (closed the whole time we were there, for some reason).
SERVICES: You're going to pay extra to work out in the gym ($8/day) and to use wireless ($9.95/day). Plus there's a $3/day "resort fee." Hmm.... They do have a full service spa, but I didn't partake.
ROOMS: The SL has been open for over a decade now and it's in need of a makeover. Now here's the rub: if you ask for a higher floor, you're going to hear the airport traffic rumbling overhead. If you ask for a lower floor, you get to experience the shenanigans that make downtown Reno so...interesting. Sirens and the occasional melee are not uncommon. We opted for the higher floor. The jets were a little nerve-jangling the first night, but we got over it.
BEDS: No mattress pad, just a flat sheet that never stays put. Am I the only person who thinks that's just ICKY?? We were in a non-smoking room, but my bedspread and blanket smelled of stale smoke.
KIDS: I wouldn't recommend the SL for those of you who bring the kids. Not much for them to do.
COST: Not bad. You can find great deals on Hotels.com .

24/11/07 | Link | Rating: 3.0
18. matthew w.
While the best on the Reno strip, it's still in the Reno strip.  Frat boy plastic cups to drink from and connections to every other joint on the strip make it a blur of dumbasses wandering between the casinos.  A real downfall for this place.  One of the best steak sandwiches in town at the cafe restaurant.  
Two stars for the gambling.  Just try to play a system on the blackjack tables, they'll change dealers every 10 minutes and alternate between hand shuffle and machine shuffle.

12/07/05 | Link | Rating: 4.0
19. Chris N.
Pretty nice hotel, probably the nicest in all of Reno. Good restaurants and good food (especially if its comp'd). The rooms were nice and according to a cousin of mine, this place has the best ventilation out of all the Reno hotels. This place connects to Circus Circus and El Dorado. I only give it three stars because this place took all my money. Yes my rating is flawed, sue me.

14/10/07 | Link | Rating: 3.0
20. charlotte s.
reasonable priced hotel with a western theme to it... it's a good location in reno and the rooms are clean not totally worn out...
the buffet was ok, but then again i'm not a buffet expert...

02/01/08 | Link | Rating: 4.0
21. Tim L.
Okay this review is soley based on their Paigow tables.  Holy cows, Batman, they have a ridiculous 14 or so Paigow tables in their casino.  With no Poker room and their squadron of Paigow tables, a more appropriate name for their casino should be Golden Phoenix or Silver Lotus or Enter the Dragon or Joy Luck Club or some other Asian cheesy name like that...   Anyways, after learning that Paigow Poker is the epitomy of watching my fingernails grow.. ahem, the game of push, I realize that 2.5 hours of  Paigow plus 6 drinks and being up 40 bux is called "VALUE".

17/03/08 | Link | Rating: 4.0
22. Anonymous O.
$100 we got a jacuzzi tub suite with a king size double pillowtop bed, huge flatscreen tv, 3 huge windows that have SPECTACULAR mountain views all around and on the 34th floor.
AMAZING!
The jacuzzi tub sits under one of the windows and allows you to stare at the sky while soaking(moon views at night). There was a choice of a slightly cheaper jacuzzi suite but the tub isn't under the window and ur views are mainly of the building. The room also has a huge corner shower, 2 vanity areas and the toilet is separate in its own room! A couch several wingback chairs, nice desk in front of one of the windows(free wifi) and a lrg closet.
We got room service and the food was ok (club salad had no greens just meat and american cheese).
THE SERVICE WAS SPECTACULAR!
Everyone was so nice and helpful! We unloaded our luggage and self parked and they delivered it after calling within 10 minutes. The guy actually brought our luggage to our car when we left.
It was so much fun and it connects to circus circus. If you enjoy relaxing in your room sometimes go for this room! I took 7 bathes in 2 days!

13/10/10 | Link | Rating: 4.0
23. Mary T.
Best slot machine experience ever! Won 1K on the dollar Wheel of Fortune machine!

01/11/07 | Link | Rating: 5.0
24. Luis M.
This is a great place to stay in Reno.  The parking is free, it's located right on the main strip, you can easily walk to Circus Circus and the El Dorado without going outside through the use of an indoor walkway that connects all three casinos, they have lots of slots to choose from, and the standard rooms are very nice without doing too much damage to your pocket book.  You won't find any cheap tables here though and the only table game with friendly dealers that will help out the clueless are the Pai Gow tables.  So only sit down at all the others if you need no instruction whatsoever.  If there were half stars I would probably give it a 3.5 or 3.75 until I had a few more visits under my belt.

02/04/07 | Link | Rating: 4.0
25. Liane J.
stayed in the ADA room and it was huge enough for 7 persons, but it was only the 3 of us from 12/25 to 12/28.  reserved through Amtrak and both the train ride plus the room was in our budget.  the casino was packed with children and families; mostly packed due to the holidays (12/25) and upcoming (12/31) New Years Eve event in Reno.  the lines for all the restaurants during this period was long that they had to open a ballroom and create a makeshift buffet line type restaurant.  ended up, in line, at the Lower Level Food Court; which was a mess and disorganized order takers.  did you ever have people with their trays hover over you while you were eating?  I did!  Not enough tables and not enough chairs and not enough anything.  You'd think because of the holidays there would be more staff?  I guess they called in sick?  good thing I liked my Cobb Salad and Fruit Salad that was the last item in the cold food case.  Circus Circus was packed.  El Dorado was not packed.  Disappointed with the restaurants at the 3 casinos; especially at Silver Legacy Sedona Cafe.The best part of the trip was seeing a commercial on the TV in our room about Reno Regency $495.00 studio's -- what a deal!  Oh, yeah, the TV in our room; bad.  The closed caption did not work and when you put the remote next to the TV, the volume increases on it's own getting louder and louder and louder.  Scary -- haunted room?

29/12/11 | Link | Rating: 3.0
26. Chelsea A.
dont get me wrong i love the casino and pool area. but  the hotel itself sucks! the staff was not helpful at all. the room was tiny and the windows wouldnt open, it got hot very fast. circus circus was a better stay.

14/07/10 | Link | Rating: 2.0
27. T O.
The most for your money in Reno.

I booked this off of many hotel.com ratings, I believe the hotel was rated a 3.5 or 4.  For 80$ a night, its not bad. Its more of a 2.9.   I was only in the hotel for one night and was charged a mandatory spa fee.  I informed the desk person that I didnt even visit the spa, but I had to pay anyway.  There's nothing that leaves a bad taste in someone's mouth, then being told as you are leaving that you are being charged for a service you did not use.

They should inform guests upon checkin about this charge.  Better yet, they should ask if guests will be using the pool or spa then charge. Not ass-backwards and charge.

The room on the surface was clean.  The decor i.e. bed spread, furniture, and other fixtures are dated and old.  

The front desk and check in area is nice with granite countertops and wood.  

Im not a big fan of Reno and doubt I will be going back. But this is a good 'bang for your buck' if you do find yourself in Reno and want to be downtown.

22/09/08 | Link | Rating: 2.0
28. maria l.
I was here last year and i felt like a star with that whole valet parking and people taking our luggage to our rooms. The beds were big a cozy. The bathroom was decent. I slept like a baby. Its clean how it connects to circus circus.

27/09/07 | Link | Rating: 5.0
29. Jeff B.
Still waiting to return to the hotel... I really want to give them another shot.  Their F&B manager called me up after reading my email and wanted some specifics about the things I'd seen and experienced.  Hopefully they'll have been put into place when I return.  I wanted to update this review, though, and let folks know that they contacted me and definitely tried making it right.

13/08/08 | Link | Rating: 3.0
30. michelle m.
Just returned this evening from another stay at the SL. I have stayed here consistently when in Reno since 1998. Yes, the rooms could use a little face lift, occasionally the housekeeping could use a little improvement in the rooms. Yes, I have had rooms with views 0f nothing spectacular. But...why we continue to patronize this property is the perks. I am sent room offers consistently for free rooms (I am not a big gambler), we are given comp points that we can access quickly at one of the self-service ATM like machines. These comp points are good for food, beverage, gift shops, casino shops, bars. On the weekends the Aura lounge is lively and somewhat part of the main floor of the casino. Though I am actually not interested in going in, the music makes the casino lively as it drifts out. We typically eat at Sterling's the seafood eatery and have yet to have a bad meal there. I have eaten at their steak house and would say it is pricey, with slightly above average fare..but the service is superb. The rooms are decent, but if you want a more comfortable bed the spa rooms have upgraded pillow top bedding. I have stayed at all of the the other properties downtown and this is the best. You can walk from the SL to the Eldorado or the Circus Circus without ever going outside. The parking structure is no charge and also allows you to access the casino from your car to the elevators. We also have had breakfast at the buffet "Flavors" and as buffets goes we had no complaints. The 24-hr coffee shop is also standard but not of poor quality and it also has an Asian inspired menu. Hey...I'm not saying this place is extraordinary it is always a pleaser as far as downtown Reno goes for us.

31/01/10 | Link | Rating: 3.0
31. Leila T.
Reno (the biggest little city) is a dump, but the Silver Legacy was the nicest in the strip. I had to pay $8 to use the gym which was built circa 1970 - seemed a bit ridiculous.  Anyway, stayed on the 30th floor which overlooked the 5x5 swimming pool LOL. No complaints about the room, actually it way exceeded my expectations, but honestly, as a vegetarian, the dinner buffet  - "the biggest little mistake". It basically limits you to mashed potatoes, garbanzo beans, and pie. Reno offers very little for us veg folk.

28/08/07 | Link | Rating: 4.0
32. Ryan B.
Ok, so here's the deal, usually I stay at the Cal Neva because it's cheap, however this time I opted for the Silver Legacy because it is nicer and it was the same price as the Cal Neva.  Everything was pretty cool as far as the room went, definitely cleaner, newer, etc., than the Cal Neva.  However, the Sports Book in the Silver Legacy doesn't offer as favorable odds as the Cal Neva nor were they showing the UFC fights in their sports book the way the Cal Neva was.  So I found myself walking between Silver Legacy and Cal Neva quite a few times over the weekend and let me just say the walk between these two establishments is depressing at best on a good day.  The downtown area has unfortunately REALLY gone downhill since I had last visited the biggest little city.  Don't get me wrong I had a great time because all I need are some dranks and a 3 team parlay working to be in the zone but if you are looking for anything close to glamorous, you are in the wrong spot, but I digress.  Silver Legacy was cool overall, food was a little sketch, some waitress tried to charge me 3 dollars for a banana, even though you can get a full on lumberjack breakfast for like $1.99?, she was dumb and I was able to score a banana later on for only $0.46 at the same establishment later in the day, although the dude at the other restaurant didn't want to hook up a free granny smith apple from like a zillion they had on this tabel with an ice sculpture, so that was bullshit too.  Be careful after you're drunk too because the Silver Legacy connects to El Dorado and it's pretty easy to get lost if you haven't been there before especially if you're wasted.  Took a picture of some randomn dude passed out by himself with like 10 unopened coors lights at his table during football on Sunday so that was definitiely one of the highlights of the trip.

05/11/10 | Link | Rating: 3.0
33. Chris K.
The best deals in Reno are found here.  It is centrally located. There are many great restaurants inside.  Sterlings steakhouse is the best.   We  got a great deal on a comedy/dinner show package.  My only tip.  Check out Roxy's Bistro if you're into Martinis!

15/01/08 | Link | Rating: 3.0
34. Nikki c.
I've stayed here once for business and once on my own dime.  It's a great price for a basic room in one of the trashiest places on earth!  If you have AAA or any other way to get a discount, use it.  No one should pay full price for the SL [unless it was my boss on that biz trip!].

Reno is great when you just can't afford a full blown Vegas fix, or if you want to go skiing or snowboarding without dealing with all the South Shore madness.

I've always gotten great rooms and slept really well here.   The food is decent, and the slots seem to hit quite often.  I've dropped money in while waiting for people to join us for dinner, and HIT! Woooo-Hooooooo!!!!!!

The biggest downside to this property is that the valet service is slow.  But when it's snowing, I don't care.  I will use valet and just hide out inside until my pimped out rental SUV is delivered.

17/10/06 | Link | Rating: 5.0
35. Morence L.
Better buffet than Circus Circus, that's for sure.

19/01/09 | Link | Rating: 3.0
36. David Y.
I don't go to Reno very often, but I've always walked through here before, but never stayed until recently.  Note: I only stayed here for 1 night, so this review may or may not be that useful for making final judgement.

The weekend that I stayed overnight was pretty packed.  The parking garage was nearly full and I had to go up to the 8th floor to only find bad parking jobs and compact parking spaces, and to add to it, I was driving a Honda Odyssey.  I made my own parking eventually and we got down to the lobby where I went to get my rooms.

The lobby guest services was friendly and I was able to get 2 deluxe rooms on the 24th floor.  A security is there in front of the elevator, so make sure you always have your room key before going through.  The hotel room was not too shabby; it has a vintage decor to it, which makes it look old, but I thought it was different and didn't ruin the quality of it... I mean, it's themed during the gold rush era.  The room is just big enough to fit 2 queen beds and the walk space is pretty narrow.  The amenities in the room is your average stuff: a night stand in the middle with some drawers, a cheap alarm clock, a CRT TV, blah, blah.  The bathroom is pretty small, they got 3 mirrors that surround the area, so you can check yourself out in 3 angles and there's one faucet.  The toilet and shower are in a separate room and it's a relatively plain looking room compared to the vintage look of the sleeping area.  The bed is actually pretty nice, it's a firmer bed, which I like and I didn't have much problems sleeping on it.  The room was kind of stuffy, but unfortunately, the air conditioning didn't seem to be very strong that even at full blast, the room still seemed relatively warm.

We went to the Flavors Buffet to eat and it's a great deal for $20 for dinner.  The variety and meats aren't spectacular like no Bellagio good or anywhere near that quality, but it's decent enough.  What was really great about this place was that they had a huge supply of crab legs and that totally made it worth my while.  I've been to the Harrah's Forest Buffet in South Lake Tahoe and that costed about $30, but that one is nowhere near as good or worth it as the Flavors Buffet.  I don't know if the crab legs are always there, but on Saturday night it was.

I'm not a big gambler per se, but I did check out the casino floor for a little bit.  A lot of blackjack tables, then some roulette, pai gow, and craps tables and then a few of those random games like 3 card poker or let it ride.  The floor was packed with people that night that it was even hard to get into any of the games.  I didn't play any of the tables while I was there, but the craps tables seemed to have quite a cold streak going.  While I waited for my friends to finish playing craps, I did win $100 from slots :)

Silver Legacy is in a pretty nice location, in the heart of downtown, and it's connected to El Dorado and Circus Circus, so if one place is full then you can just walk to the other.  And going back to Circus Circus does bring back memories of the carnival room and those money eating games to win abnormally large stuffed animals.

All in all, I enjoyed my stay there despite a couple problems with the room.  And the room's weren't that expensive either; I spent about $90 after tax for one night.  I wouldn't mind coming back here again the next time I come up for Reno.

03/04/08 | Link | Rating: 4.0
37. Marsh-Silog P.
Loved the gambling here.  I lost my money at the El Dorado and Circus Circus but won it back at the Silver Legacy.

12/08/08 | Link | Rating: 3.0
38. Darrin G.
No casino in Reno is as good as ones in vegas, but this one was interesting, definitely one of the cooler ones I went into. It's basically full of white trash people, but all casinos in Reno are. I was equally surprised and annoyed by how many kids were present. I can't speak on the buffet because I didn't eat here.

16/03/08 | Link | Rating: 3.0
39. Zakk D.
Matthew W. said it:  Best in Reno...but your in Reno.

The tables and games here are the best you'll find in this city.  And its not even close.  The place just has a fun feel to it.  Its a lot like the Horizon in Tahoe:  It always takes my money.  I can be up for a trip and walking by this place just steals my mojo.  

From now on I'll just walk up to the money cage and hand them my money.  Hopefully you have better luck.

08/02/07 | Link | Rating: 4.0
40. Chris T.
Pretty good for Reno, been here on conventions or just for fun with friends.  The room accommodations here are ok, I must say and a few people already touched on this that despite the fact that the silver legacy is a newer hotel, the rooms do feel a touch dated, I think its all the antique fabric bed linens along with the gold plated lamps by the beds.  They have a comp rewards program, it's nice it's self service but it kinda feels removed, I like being approached in person and given stuff...  Still it is Reno, if you want the crazy high end gambling casino atmosphere, go to Vegas.  Want a spot you can set your stuff down after a day boarding in Tahoe and want to have a place you can sleep, get some all you can eat go to Reno and stay here.  Especially if you get some good deals to discount your stay.

04/02/08 | Link | Rating: 3.0
41. jiyeon k.
maybe it was the huge discount i got but i loved the room. very courteous
front dest staffs. free wines during check in and check out.

02/12/09 | Link | Rating: 4.0
42. Lauren R.
Just came back from Silver ~ minus one star for taking my money, and I'm deducting another star for the room (getting way too old and boy they need to replace the towels!). I'm giving the host one star for comping everything! Another star goes to Fairchild Oyster Bar Restaurant and another star for cool, depressing somewhat cheery music they play while they take my money from playing slots!

05/01/09 | Link | Rating: 3.0
43. David L.
Roll them sexy 6s and naughty 8s one more time BABY!

Craps, I love you, but the last time I went, you made me cry.

I will roll some 6s and 8s AGAIN in 2 months.

Get ready "Mulan" I am ready for my $1 shots. She is my favorite waitress. She freaking remembers me. Thats not good, I play so such craps, she doesn't expect a tip anymore cuz I already tipped her a handful of dollas.

Good place to gamble and nice atmosphere, nice place to stay too.

27/03/07 | Link | Rating: 4.0
44. Carol Y.
thank you craps and roulette!

throw a 12 and you get pay TRIPLE on the craps table!

03/01/07 | Link | Rating: 4.0
45. Charles S.
Ok.  We needed a cheap place to stay in Reno for our 17th Anniversary... This was the winner... However, not everything was great... It worked and was cheap but not sure if I would stay there again....
Check-in was over 45 minutes to get to the clerk... Granted was on a Saturday... but Come on... almost an hour to get in?...
Room was nice... not overwhelmingly but nice... Clean and it worked... Internet was By CHARGE... THIS is why I can't give them another star... If I can't post your rating on yelp then you miss a star.. $9 to get all day connection... If you want me to stay and you want met to gamble then you better give me Free Internet.... You know it's like phone service or water or ice... it just comes with the room... or you SUCK...
Check out was easy... Express was not High tech cause it was keys in an envelop and dump in a locked box at the bottom of the elevator but it got us out without having to see the clerk again.  TV was inconsistent.... Pool Looked like a Public pool in the ghetto... Would not even look at it after the first look... Murky and cloudy water left us to the comforts of the indoor air conditioner...

15/07/08 | Link | Rating: 3.0
46. tamara w.
Stayed here over the weekend with some friends on a boarding trip to Northstar.  We arrived around 2am Friday night and basically crashed for 3 hours of sleep before getting up to get ready to Northstar.  In between the arrival and crashing, we had a slight issue.  Because we didn't have cars we could take to the snow, we took my mom's van.  A full size van with an extended roof.  Which doesn't fit in the parking garages.  So we ended up parking at a lot across the street.  When we checked in, my bf asked them if they have parking for oversized vehicles.  Turns out they have a parking lot a couple blocks away so we followed the valet in the hotel van over there, he unlocked the parking lot gate and we parked in there, and then he drove us back to the hotel.  A bit inconvenient but it worked.

The room was pretty nice and seemed clean.  The remote control for the TV was broken which sucked since we couldn't check out through it and had to go the the desk.  Make sure you bring your own water.  The water out of the vending machines cost $2.00/bottle.    There is a security guy that makes you show your room key before you can go to the elevators for the rooms.  That's pretty nice.

18/12/06 | Link | Rating: 4.0
47. bob y.
Great sevice,food and atmosphere. Enjoyed my stay, refridge available upon request for insulin storage. Classy gift shop, expensive,but great customer service. That whole complex makes getting around easy. One stop gaming. Could loosen slots a little more, Indian gaming about the same, to attract more visitors. Nevada gaming needs a facelift to stay in business.

27/09/11 | Link | Rating: 5.0
48. Chris E.
First time in Reno and rather disappointed.  So old and sad looking.  However, my stay at the Silver Legacy was fine. Clean, fresh room and comfy bed. Staff were courteous and helpful and the whole hotel and casino looked clean if very dated.

28/09/11 | Link | Rating: 4.0
49. Natalye R.
I'm torn in writing this review. The hotel room was nice, but not too fantastic, particularly for $140 a night for a standard room with two queen beds but no extra amenities to speak of. However, we were on the 36th floor and I don't think I've ever been that high in my life (aside from being in touristy skyscrapers). The view over the strip was gorgeous. I am sad we didn't have a balcony, just a window, but that's probably the best so that drunk people don't fall off the 36nd floor. The casino is nice, although I didn't win any money, and the drinks were stronger than I expected them to be. Valet parking is a nice service; unfortunately we had to wait for 10-15 minutes to get our car after we checked out. No tip for them!

20/06/07 | Link | Rating: 3.0
50. Margarette C.
I just love our Superior Spa Suite! Recommended room for a family! Very spacious!

16/05/09 | Link | Rating: 4.0
51. Rocco B.
I stayed here mid-week for $22, I think.  I booked on hotwire (the one where they don't tell you which hotel you get till you pay).  

I gotta tell ya, it was the nicest $22 hotel that I've been to.

I was a little bit annoyed that they added some resort fee of $6 or $7.  It was still an amazing deal, but I don't like when they add sneaky stuff like that after I paid.

The casino was one of the nicest in Reno, but no $2 black jack.  For that I ventured out to some of the trashier joints.

17/12/06 | Link | Rating: 4.0
52. Stormie S.
Visited on 11/19/11, for our Anniversary/Birthday. On arrival they had champagne waiting in our room. Bed was very comfortable. The tables down in casino had very friendly dealers. Even got a message from a nice young lady that was coming around. Just all around nice time. We will be back!

27/11/11 | Link | Rating: 5.0
53. Mark G.
Pretty servicable casino/hotel---showing its age a bit--particularly in the rooms. Our beds felt cheap and flimsy--and the bathroom fan consisted of hole in the wall that provided a tiny bit of suction. Pretty lame!

The fact that it connects to Circus/Circus was pretty cool--really, it's the only reason I'd stay there again. The seafood buffet on Friday night was ok, not outstanding.

14/10/07 | Link | Rating: 3.0
54. Eddie L.
Silver Legacy is a nice and lively establishment in the heart of Reno's downtown casino drag.  The rooms seemed a bit worn out but accommodations were sufficient.  The connections to Circus Circus and El Dorado mean you don't even have to breathe fresh air to find different sources of action.  I suppose that's a good thing if you don't like the hassle of putting on a coat to step outside.

As for the buffet, it was good; but not amazing.  Many cuisines were covered and the food was kept fresh.  Regarding the casino, the tables are spaced out enough where you don't feel like you're trapped in a depressing web of smoke and gambling.  The slots are loose enough to trick you into thinking you'll come out ahead so play them safe.  In the morning, we ordered room service which arrived very fast and freshly prepared.

Silver Legacy was a good time and I'd definitely go back.

11/01/08 | Link | Rating: 4.0
55. Jim N.
I remember going to the Silver Legacy on opening night. It was back in 1995 and believe it or not they even had rooms available. It was jam packed and unbelievably easy to get credit. The first time I was able to open a line of credit without having my credit checked. Those were the good old days.

Well here we are 11 years later and I still go to Silver Legacy whenever I can. When you arrive at the Silver Legacy, you are given a choice to self-park or valet. I recommend valet especially on the weekends. If you self-park, you will spend your time going up each floor looking for parking with 50 or more other patrons only to find yourself on the roof and having to turn around and drive back down. Why? Because there are no spaces available. Believe me, I have been there; done that.

Once inside you will find yourself on the midway filled with shops, restaurants, and of course the slot machines. One thing I really like about the Silver Legacy over the others is that they have a wide variety of games from The Munsters all the way to the new Party Time / Jackpot Party. If you like table games, they have the usual Blackjack, Poker, Roulette, and of course Craps. In fact, the Craps games downtown offer the 3-4-5 odds, which in theory gives you a better chance in walking away from the table a winner. But the key word of course is CHANCE. For more information, ask your friendly dealer.

After all the excitement of gambling, you probably will be hungry. My recommendation would the Sterling's Steakhouse. The atmosphere is elegant and the food is delicious. Adjacent to Sterling's is the Oyster Bar where you will find some of the best Bloody Mary Oyster Shooters. The price is right and the seafood is excellent.

Finally, if you are staying at the Silver Legacy, you will be treated to some of the nicest rooms in Reno. The Silver Legacy is the tallest building in Reno and if you are lucky to get a room on a higher floor, you will have some of the nicest views of the mountains and city. An added bonus is the security. Silver Legacy is the only hotel that has security at the elevator. You must show your hotel key before you can get to the elevators. Keeps out the riff-raff. Speaking of security, this place does not mess around. One night I was awaken by the sound of another hotel guest banging on my door to get in. He had one too many, if you know what I mean. Well, instead of getting out of bed and beating this guy senseless, I called security and within 30 seconds, 2 guards had him in custody. No kidding 30 seconds. Now that is security.

In closing, I like to go to the Legacy every chance I can. But the only reason I don't is....well....read my review about The Atlantis in Reno.

Good luck and good times!

21/10/06 | Link | Rating: 5.0
56. Truc N.
Foood is CHEAP and it's pretty GOOD!!!  Can't beat the price here!!!!!!!!  Other than that, I'm not a big fan of this hotel casino...it took all of our MONEY!!!  No luck for us here!!!

16/10/09 | Link | Rating: 3.0
57. Terryn C.
Reserved a spa suite went into the room to find ants crawling around the room. When we switched rooms the desk clerk told us our same type of room was not available but we could upgrade to a nicer spa suite for $50 so we did. It was the same room with different carpet and a smaller shower. All resturaunts in the connected hotel the Eldorado were great highly recommend the buffet.

22/07/10 | Link | Rating: 2.0
58. Emily S.
We stayed here the other weekend.  It was just ok.  Nothing spectacular.  If you can get a great rate, then yippee for you.  But for $300, nope.... not worth it.  Just okay.  I kept getting lost trying to get back to my room.

Playing their tables is expensive.  But I did win $400 though.  Spent $200 to get it.

I think it's weird that all of their little shops closed.  Doesn't being open 24 hours make sense... in a casino?

26/09/06 | Link | Rating: 3.0
59. norine h.
The last time I stayed at Silver Legacy was in 2000.  I was pleasantly surprised that it's still in pretty good condition.  The room was nice and clean. The room rates are very reasonable $69.99 with a AAA card and you get  a  free breakfast  buffet coupon for 2 people .

31/08/07 | Link | Rating: 4.0
60. Annie P.
Winter season and yes it was packed. Tell me why my hubby and I got so lucky by getting such an awesome clerk. My hubby told her that we were on a short get away, just to relax, stuff our faces and gamble :) He asked for a high view and damn did she hook it up!!!!! We got one of the best views ever and we didn't have to rip off an arm and a leg to pay for it! I couldn't of asked for more. The view was AMAZING and it was an awesome weekend. Muahahahahaha ;) Silver Legacy totally hooked it up and I have no complaints what so ever.

18/02/10 | Link | Rating: 4.0
61. Tatiana D.
WIth the Vietnamese Concert and Kelly Clarkson show happening on 11/28, this place was quite the scene! I was in town for the latter, although I do love all things and people Vietnamese. My expectations for Silver Legacy were high because of the movie "Kingpin". I was really looking forward to that potato bar but I guess it only existed in the movie...sad day. My mom and I shared a regular room with a king bed, there were no other Non-Smoking rooms that had a queen. The room was pretty small but had the basic amenities exluding a fridge. The pillows were crummy, there were only 3 of them and I think there should've been 4 but I was too lazy to call the Front Desk about it. Can't complain much since the rooms were comped! The staff was nice, not surly.
Restaurant selection was decent. Good location to everything else. Walking distance to the Keystone Towne Center area, which has a grocery store, Wells Fargo, and some other restaurants.

30/11/09 | Link | Rating: 3.0
62. Melanie I.
We paid 49.99 for a very large room. The room was quiet, clean, and HUGE. We struck up a conversation with an employee and asked him how the buffet was, and he gave us coupons for 2 free dinners.
The free drinks were flowing, and we won a little bit playing slots, so it was a cheap stay, which was good since we got snowed in and had to stay another night.

27/02/07 | Link | Rating: 5.0
63. Ann N.
years ago, i was VIP there...nothing to brag about but everything was free from the suite to the food...just need to gamble enough and you will get it for free.

fast forward, w/ a 7yrd old in tow, i still get to check-in at VIP, the rooms are not free anymore but i can get it about $80 or less per night, and if i sneak down and play in the wee hours of the night, we can usually get the hotel rooms stay for free.

still like their cafe sedona...where i can always get my asian food grub on when i am in the mood.  their duck noodle soup - delicious.
on other times, if im craving for oysters or clams - the fairchild's oyster bar is the place to get some raw oysters on a half shell or sauteed clams...man this is making me hungry.
top it off, the sterling's sunday brunch...a must...although about $25 per person...so worth it as there's so much to eat and mimosas too...pimping hahaha.

valet is quick.
everyone's so nice and helpful.
not always a winner when i leave but always feeling VIP lol.

best part, it's about 20mins from Northstar so my baby girl can board and then we can come back & rest thereafter.

23/02/09 | Link | Rating: 4.0
64. JessePanda C.
i just love them $5 single deck black jack tables... always hot out there, good thing there connected together so when you drunk you can always walk back to your room :) the buffet is rated 4th on my list...

16/02/10 | Link | Rating: 4.0
65. jen n.
I have never stayed here, but I think it's probably one of the nicest hotel/casinos on the strip.  The casino is spacious, they have lots of different restaurants, and even a few shops to drop down some winnings in.  
I think the tables in the casino are a little higher end than some of the other casinos, so keep that in mind as well.

25/07/07 | Link | Rating: 4.0
66. Christina D.
Mediocre experience for an expensive price (especially during Hot August nights). The same drinks were different prices throughout the hotel (why I do not know). But it is still fun to people watch at all the different bars/lounges.

10/08/09 | Link | Rating: 2.0
67. Dennis L.
If Circus Circus and Silver Legacy threw a party, they could call it Heaven and Hell. Guess which one is which!  I prefer gambling at Silver Legacy because they have higher ceilings, brighter lights and just a friendlier vibe.  Where Circus Circus makes their dealers shuffle by hand, Silver Legacy can afford to get their dealers automatic shufflers.  I never quite understood the contraption that's placed in the center of the dome.  Is it a coin machine? Do you pull a lever somewhere? And do they call the music and lightening tricks on the dome an entertainment show?  It's extremely annoying if anything.

05/01/09 | Link | Rating: 4.0
68. Marie M.
For our inaugural trek to Reno on what could only be described as a weekend of pure romance, my husband and I chose the Silver Legacy. Hey, it's good enough for the Go-Gos and Engelbert Humperdink. Let's be honest here, it's definitely not the Four Seasons but (maybe because our expectations were low) we were very pleasantly surprised by our experience there. These people know how to keep you entertained.....at a low price point.

Once the burning sensation in my nose subsided (I attribute it to maxed out A/C and in-door smoking), I started to recognize this place for what it was. A superbly run land-based cruise ship...the kind with all-night gambling. The demographic was as expected and then some. We had the senior contingency, the rockers in their concert tees (I had a weird compulsion to rat my bangs) and the bizarro-land, cougar-esque singles scene (the place has 2 nightclub/lounges and 2 or 3 other bars. But what I didn't expect was the huge number of families. There were strollers galore...Reno ain't just for your uncle's cousin's girlfriend's aunt anymore.

Maybe it's because the El Dorado, the Silver Legacy and Circus Circus are all connected via this indoor walkway that channels some bizarro-land underground city - we literally didn't go outside until we left on Sunday - but I love this place for all that it is: $5 blackjack tables all night, great service, cheap eats and some damn good people watching. It doesn't hurt that they cater to the Asians -- I had hot & sour soup one night and it was pretty damn good. Did you know that the Silver Legacy has a Head of Asian Games? Is that the best title ever? We left up over $200. Anywhere else that would be nothing, but in Reno it paid for most of our trip. Needless to say, I'll be back..

In summary, cheap food + cheap tables + clean + good service + ample amenities = a worthwhile visit to the Biggest Little City.

17/10/07 | Link | Rating: 4.0
69. Jason B.
I travel quite a bit for business and leisure...the accommodations at the Silver Legacy were absolutely horrible.  If I had picked "Joe's Motel" off the strip for $49 a night I could understand.  The rooms were dirty, smelled bad, and the bed was disgusting....I mean hair on the comforter disgusting and cutting my foot on a spring popping out of the mattress disgusting.  For $120 a night I would hope you can find better....actually for $79 a night you should be able to find better.   Since I brought my volleyball team here we had a total of 10 rooms, and everyone had the same experience so unfortunately it wasn't just limited to my room.  Do yourself a favor, go stay at the Peppermill or Grand Resort, skip the crap legacy.

27/04/10 | Link | Rating: 1.0
70. Neil K.
For Reno, I suppose this place isn't too bad, especially when you can get a good deal. They have this "victorian" theme going, which basically translates to somewhat dated furniture and features that realllllly could use an update. Unlike Vegas, this city closes up early - all of Silver Legacy's restaurants generally close at 9, except for their all night "cafe" which basically serves your standard american and chinese foods. They do have 24 hr room service though.

As Andrew S., mentions, they have changed their slot machines to use paper receipts instead of coins. I'm not a huge slots fan in general, but, I thought these machines were pretty lame.

28/02/07 | Link | Rating: 3.0
71. Diane D.
I love staying at the silver legacy hotel out of Circus circus and Eldorado. My experience here has been enjoyable. The rooms are a little small but its decent enough to stay. Sometimes it feels clean and sometimes you can just feel that its dirty in the room. I mostly come here to enjoy the food so I will review those later. I've been here when its been snowing and when its really hot here. The best time here of course is when it's snowing. My experiences here has been the best. Silver legacy in my opinion has better services in the hotel and down in the casino. I plan to continue to stay here. When you enter the lobby you don't smell smoke as much so that is a big plus.

14/09/09 | Link | Rating: 4.0
72. Gerard Y.
I haven't stayed here for awhile, but the rooms are nothing to complain about. If you're feeling lazy you can just lounge around in the lobby area. Slot machines here are fun from time to time and was lucky enough to hit a multiplier on one of the Wheel of Fortune machines here one time. One of the few casinos I frequent whenever I'm in Reno. What's convenient about this Casino is that it's inter-connected with both El Dorado and Circus Circus you can move between casinos if you get tired of one.

10/01/08 | Link | Rating: 4.0
73. jon f.
When I find myself in Reno the first place I look for a place to stay is the Silver Legacy. Rooms are clean and nice, check in tends to be quick and the prices are extremely fair. If you qualify for a discount this is by far the easiest hotel website I have ever used. As an airline employee I found the discount rate for me right on the main booking site. Great feature! The only negative thing I can add, is not to expect a Las Vegas style pool or even a Motel 6 pool. The pool has extremely limited hours and is smaller that most home pools. All in all I have stayed here 4 times already this summer and probably have several more stays ahead

31/07/09 | Link | Rating: 4.0
74. Angela H.
Silver Legacy was our base of operations over the Labor day weekend when we attended the Nugget rib cookoff.  Its our usual hotel whenever we visit Reno- its super convenient for the kids to head over to the midway at Circus Circus, but there are also three casinos for the adults to gamble (Silver Legacy, Circus Circus, and El Dorado).

I remember back when Silver Legacy opened and it was the fanciest hotel in Reno.  Now, the Victorian decor looks a little dated and tired.  The rooms were clean for the most part, but did have a tendency to smell- more liberal use of air fresheners would have been lovely.

Overall, the Silver Legacy is an okay hotel - nothing particularly bad nor good can be said about it.  Its convenient, the beds are comfortable and it was a fast drive out to the Nugget for more ribs.

09/09/07 | Link | Rating: 3.0
75. Bay M.
We checked in around midnight friday night for the annual rib festival and was greeted with champagne while we waited in line. They were out of king beds so we got two doubles with a great view. The hotel is very clean, decor is modern with a flat screen tv, counter space in the bathroom and mirrors to get ready. The casino and bars are great. I love how it is connected with two other hotels. I had a really great time with other couples and the feel of Vegas but lower key and the environment was mixed with single people, couples, and diverse families of all ages. There is plenty of security. It was really a lot of fun walking around the interconnection of casinos and seeing the bars and clubs.  I went into the spa in the 4th floor to use the steam room and glanced around to see the pool and gym area. The pool is smaller but very nice with lounging type seating. Next time I will have to book a massage. Next year I will def.  come back!

04/12/11 | Link | Rating: 5.0
76. Ernie C.
For Reno this is the nicest casino. Rooms just average.

20/06/10 | Link | Rating: 4.0
77. Sharon B.
It was a horrible experience due to the front desk and their accommodations were disgusting.  Our soap was open upon check in so we had new soap and towels sent up.  The front desk wouldn't even allow security to escort me to my room when I lost my room key as my friend's name was the only one listed.   Due to their complete lack of customer service at least I didn't even have to endure the rock hard bed with questionable bedding.  Particularly the woman at the front desk with the short dirty-blonde hair was extremely rude and unhelpful.  She wouldn't even tell us where we could go eat outside of our casino.

01/02/10 | Link | Rating: 1.0
78. John W.
This is the city.... Reno Nevada many things happen here in a 24 hour period.... This is just 15 minutes recently one day
I've stayed here recently jus to give it a try it seems like when ever Circus Circus is full many times you can get a room at the Silver Legacy. Their rooms are similar style room furnishings but with less of the clown theme, don't get me wrong I have nothing against Circus Clowns I think they are funny. But that's another story.... I always prefer a city view and try to get the upper floors that way you can see a bit of the city whilst relaxing in your room. And if you remember one thing from this remember Walgreens to get stuff like paper plates napkins cups... etc it can help make your stay more enjoyable. The bathrooms are always very nice.... and I got to admit I have this thing for Hotel soaps...Nothing say you're in a Hotel till you go in the bathroom and smell the soap! Maybe it's just me but they always seem to have this very pleasant smell to them that says... "I AM IN A HOTEL RELAXING SMELLING THE BARS OF SOAP". I think there's something very fragrant in it's smell can be very relaxing... once I called room service @ 11pm to ask for more soap! As always when your on the gaming floor they may be cocktail waitresses who may  offer you  free drinks while you play... that's fine an dandy but a word to the wise I always ask for the premium brand alcohol...don't give me the stuff 3 guys made in their bathtub ...I prefer the good stuff. Many of the cocktail servers will serve you the bottom shelf stuff.... why? 1st of all you're already getting these drinks for free and second 99%  of the time you won't notice the difference in the taste and  you won't leave a tip, even if you are winning! Rule number one, ask for the good stuff and tip the server when they deliver. If you can't tell the difference you shouldn't drink an gamble. Many folks can't tell top shelf from bottom shelf however if you know your drinks you shouldn't be fooled. I have had some that tried to pull the wool over my eyes with the bath tub stuff and I would tell them no thank you next time they asked if I wanted a drink... The main thing is to have fun only bring with you what you can afford to play with... Win or lose have fun!" let luck find you".

15/01/10 | Link | Rating: 4.0
79. Claudette R.
Ridiculous hotel. No free Internet in the rooms, no wired Internet available, and the wireless signal is weak and unstable. Then, once you've paid to access their lousy internet, there's no access to that signal in the conference rooms unless you or the conference hosts pay a second ridiculous fee. Why would anyone hold a conference here?

My room smelled like someone had spilled a bottle of Brut in it. The much-heralded updates are long overdue, the artwork in the rooms are straight out of a 1990's-era dentist's office and the furnishings are 1980's-style "western saloon" as envisioned by a Ponderosa restaurant designer.

On my last day I discovered someone had hit my rental car in the parking garage. I went to the front desk and asked them to call the police so I could file a report. They sent me to security, where I was directed to begin filling out paperwork for their records. After about 10 minutes, a second security guard came and took me out to the car, and I asked if he knew when the police were coming. He said they weren't going to call the police, I could do it myself. I patiently explained that I, not being from Reno, don't know the phone number. Would he like me to call 911? He repeatedly told me that the police weren't going to come right away, so why was I in a hurry? Maybe because of the plane I had to catch? Which is why I was leaving his god-forsaken hotel in the first place? He said he was in a hurry too, since his shift was supposed to be over. I'm so sorry my rental car had the audacity to get itself hit by some drunken jackass just to inconvenience a hotel security guard.

45 minutes after I first went to the front desk, the security guard finally decided to call someone and get me the phone number for the police, but only after he heard me on the phone calling information for the number. The number the guard gave me was bad. Then, since the police couldn't come for another two hours, I asked for a copy of the report to give to the rental company. The guard said to come back in 20 minutes. I did, and a different guard said I couldn't have the report. WTF? I spoke to the security manager, and he said they don't give the reports out.

So, I doubt I'll be back to the Silver Legacy.

11/09/10 | Link | Rating: 1.0
80. Nancy M.
The hotel rooms at Silver Legacy are just ALRIGHT. I do have high expectations though. I think it looks old even though this is the newest casino on Virginia Street. It's actually really hard to get comps here. If you want comps, you should gamble at Harrah's They are totally more genorous. Their rooms are more kick-ass than silver. Silver is blaaaahh.. Harrah's is definetly cleaner and nicer and feels NEWER!

So I give Silver Legacy 3.5 stars for the fact that it's comps are crappier. Their hotel prices are okay, not too pricey. The buffets are alright ( I like Harrah's better even though it's more expensive. ) The good thing about Silver's buffet is that it's really cheap on the weekdays for brunch. $12.99 or something like that! Weekends aren't that expensive either.  Dinner prices are decent! Decent food, decent price. Sounds great to me! Hahahah, and they really go all out for Chinese New Year and their Asian clienteles! My parents went to see the Monkey King show! I do love the fact that it's connected to Circus Cirus and El Dorado, especially for those freezing winter days!

30/01/08 | Link | Rating: 3.0
81. S O.
Stayed here when in Reno for Tool concert.  AMAZING service. Had been here once before and this is my favorite casino ever.  Kind super helpful staff ...fellow casino goers extremely fun and good energy. Great energy here. Hot tub rooms are amazing. Watched football from glorious whirlpool with view of surrounding mountains from window. Free sandwiches given to anyone on casino floor at 3am. Good vibes from staff and guests.

19/01/12 | Link | Rating: 5.0
82. Sugar T.
The Silver Legacy was a HUGE disappointment. With the exception of Elliot, the front desk clerks were VERY RUDE! Check in and out seemed like such a bother to them. I made reservations with a credit card over the phone. In which the credit card gets charged regardless if you show up. I reserved 3 double (two queen in each) bed "deluxe" rooms. We arrived late on a Friday. After we all got up to our rooms is when we discovered one room was a single queen. We called front desk and right away they offered a $25 discount. When we went down to the front desk and spoke with the manager, she was very rude. She did not offer any solutions and kept making excuses as if I had made the mistake. To sum it up THE SILVER LEGACY DOES NOT GUARANTEE ROOM TYPES. Which means you could reserve for two beds and be stuck with one regardless of how many people are in your party. Basically they sold my room to someone who checked in earlier, despite reserving with a credit card. When I asked for compensation; a free stay for the next night or a credit. The manager, Jessica all but laughed in my face. To top it off the next morning, I over heard a man checking-out who had the same complaint and he recieved a suite for the price of a standard room. The rooms are small. There was black gunk spewing from one of our bath room sinks. The pool was tiny and only 3.5 ft deep. The "spa" was the circumference of a child's blow up pool. Sucks, since this trip was the first since our mother passed away. It really tainted our vacation. I will never again spend money or stay at the silver legacy.

01/08/11 | Link | Rating: 1.0
83. jen p.
having been spoiled in resort casinos in tahoe and vegas, i've had nothing but satisfying experiences at the silver legacy.  hubby and i stayed in a jacuzzi suite a few years ago and loved the spacious room, complete with hot tub right below a window with picturesque views of the mountains, a spacious living room area and decent bathroom amenities.  i also enjoyed the most relaxing and luxurious deep tissue massages in their spa that weekend - one of THE BEST massages i've ever had (i wish i remembered the therapist's name!)

we recently returned for the heiva i reno hawaiian/pacific islander festival in which the princess' polynesian group performed.  this time we downgraded to a double queen room, which was much smaller and a bit cramped.  the furnishings and bathroom seemed a bit old and dated, and there wasn't much seating other than a tiny round table and two chairs.  luckily, we didn't really spend much time in the room other than to catch some zzzs between performances.

the silver legacy is very conveniently connected to both circus circus and el dorado, so we could easily venture to a number of restaurants without stepping outside and the midway fun and games was a quick walk away.  

the outdoor pool is rather tiny and only goes up to 4 feet, and it's a shame that it closes so early - 8pm.  early risers can take advantage of the ample seating area - including comfy round sofa/chaise lounges and 2 "cabana beds" (available for a $75 rental fee) - as the pool opens bright and early at 8am.

$10.99/day for wifi (but if you're there w/ friends you can share a login/password on different laptops).  

there is also a gym facility and some might be annoyed that hotel guests still have to pay a $8 fee to use it, but that nominal fee also grants you full access to the spa and its showers, sauna, steam room, and hot tub (less crowded than the public outdoor one next to the pool) plus free juices, fruit and water!

the casino itself can be pretty lively but not overly crowded - the roulette table was particularly generous the weekend i was there! =)

26/08/09 | Link | Rating: 4.0
84. Tony D.
Stayed here for the Rib cook-off during labor day weekend. The rooms were pretty small and we had security come complain to us that we were too loud and we were going to be kicked out multiple times... They said the people around us have been complaining all day, we were only in our hotels after 4am. The price was expensive for what it was maybe try to shoot for the remodeled end of the resort and it might be better but I doubt it.

10/09/10 | Link | Rating: 2.0
85. Ellen G.
The Silver Legacy made my 21st birthday bash incredible!

The rooms were pretty nice, considering they were standard. Nicely decorated in the old timey miner style. Beds were firm, but I like firm so that was a plus for me. The only downside was that the lighting in the vanity made whoever was standing in front of it look like a corpse.

In my opinion, the Silver Legacy has the best casino on the strip. The humongous mining rig right in the center is very cool. The slots weren't kind to me, but while I was losing, cocktail waitresses were bringing me drinks so it didn't seem so bad. Drinks are strong and yummy.

I had most of my fun at the blackjack tables. On Thursday it was easy to find a $5 minimum game to jump into, but once 4th of July weekend kicked off, forget about it. The 3 or 4 $5 tables were constantly full and I'm too cheap for the $10 and up tables. I walked over to Circus Circus to see if they had any $5 tables, but they had none. I don't like their casino, but that's for another review.

When I come back to Reno, I'll be staying at the Silver Legacy. 5 stars from me!

06/07/08 | Link | Rating: 5.0
86. Winane L.
Just back from there. The rooms are showing their age. But at least they got new mattresses. I wished their rooms were a bit larger like Harrahs. But oh wells.

We also had the seafood buffet. I wasn't very hungry but I think the food could have been a bit less dry. But tis hard to do that when it's sitting in trays of boiling water. They advertised dungeonous crab. There was only medium sized king crab legs. They were good...and so were the shrimp. Their salad area was yummy. they had gravlax and smoked trout and not over salty like most are.

The casino floor wasn't too crowded thanks to all the casinos that have opened up near Sacramento. But it was the weekend, plenty of conventions...and plenty of drunk "very young 20somethings" after midnight.

14/10/07 | Link | Rating: 3.0
87. Great D.
rooms were clean but the hotel was so full of smoke that it was hard to sleep in the rooms.

06/03/13 | Link | Rating: 2.0
88. Benjamin K.
I had a fantastic time here, very reasonable rates for hotel, organized happening casino. Plus events and Poker Pro, seriously try it, you will easliy appreciate the speed and lack of dealers. Plus if you are sitting at a table with Brandon and I, the banter is top knotch.

30/05/10 | Link | Rating: 4.0
89. Heidi M.
I came here last year for a little weekend getaway. This hotel is really nice. I had a room with the hot tub in it. It was a little weird havign the hottub right beside the bed, but the room was still very nice. I like how it is connected to Circus circus. Even though in 21+ and still enjoy playing toy games. As for gambling, I won more at circus circus vs Silver Legacy.

11/06/10 | Link | Rating: 5.0
90. Jeremy K.
Its a great new place for us gamblers to watch all the games and drink free beer with drink tickets...

05/11/10 | Link | Rating: 5.0
91. Brian A.
Stayed here the other week and 1st time. The room was nice, clean, and space was fine. Decent gym compared to other hotels. Easy free parking and staff was great. The casino was nice and air was somewhat cleared of smoke and clothes didnt smell of the next day second hand smoke. GREAT craps dealers!!  Leon, David, and others were great with the craps table and one of my better experiences. Cocktail gals were prompt and always on time. I will be back again!!!

27/01/11 | Link | Rating: 4.0
92. Myranda F.
My new husband and I had a blast @ the Legacy.
Researched the hotel on Yelp and other sites and got mixed reviews, but now that the trip is over, cannot even tell you how amazing it was.
We had a spa suite reserved. Arrived to check in and were whisked out of the line by VIP service (thank-you Ray, had heard horror stories about check in.). Even tho we were almost an hour early. Told him we were getting married and got a room with a view and coupons.
From there it only got more amazing.
Our room was HUGE!!! The bathroom was bigger than the kitchen in my grandmas house. The shower alone was incredible.
The rest of the room was unbelievable too. King sized soft bed, perfect pillows, efficient room service...the list goes on and on.
If I have to say anything negative it would be the fact that we were right by the elevators on the 15th floor and my new hubby had a hard time going to sleep. I slept great (coulda been all the kick-@ss drinks I had in the casino :) ).
If in doubt book the Legacy. So fantastic. Can't say enough good things. They didn't pay me to say this, either. ;)

11/04/11 | Link | Rating: 5.0
93. Bing D.
okay, if you're disabled the parking is great.  but if you valet park its a pain...sadly it will cost you for the tip and when you're checking out, everyone checks out at the same time, no exceptions so you're in line to check out of the hotel or if you do it on the television its okay but you have to get in the valet line.

as the hotel goes.  you play with your players card and they give you free rooms.  

my friends all do it, my parents do it...and i do it.

as far as the rooms go.  NO FREE INTERNET.  the beds are okay.  well, one of the beds is okay, the one near the window...the other one usually has a dip in it and its caused by someone who is very very heavy like myself who came there before you.

the cable isn't very much to choose from, the movies are too expensive to rent but it can be done.

the good things.  you can get free tickets to some of the shows if you gamble.  i've seen carrie underwood, englebert humperdink, tom jones, some filipino singers, a whole lot more...lots of acts are done there at the silver legacy and at the reno events center.

for kids its great because circus circus is connected and easy for them to walk to and back to the room.

the only other thing great is FLAVORS buffet.  on saturday specifically you can get this (almost like) kobe beef.  very flavorful and very easy to eat.  its beef prepared to kobe beef...beer fed cows.  its there for brunch and also the brunch has the best pastries..especially the cranberry bread.  don't buy one anywhere in the hotel its not the same as the one in the buffet flavors.  friday they have seafood night but thats if you like seafood.

19/08/10 | Link | Rating: 3.0
94. Samson W.
I am back home and am now writing another review.  I absolutely loved my time at Silver Legacy.  Checking in was a snap and only took a couple of minutes.  The front desk clerk was very nice and accommodating.  She asked whether I wanted a lower floor room or a higher floor room.  Of course, I went for a higher floor room.  The room was on the 24th floor and had a wonderful view that spanned several miles.  I could see Interstate 80 on my left and Hwy. 395 in a distance.  Very nice looking room.  No peeling walls that I could see and I looked all over.

It has one of the largest casino area.  But then, I am sure that all the orther ones also have a large casino area.  I had an unfortunate thing with my Silver Legacy reward card and went to the counter.  The person was so very nice and helped me.  It turns out that they have a newer looking card, which he automatically created and gave me two.  How nice!

The only downside is the parking lot.  I would only wish that they would follow the examples of nearby parking lots (e.g. Harrah's, Circus Circus).

It is one of the best hotel and casinos that is in Reno.  I will definitely return there the next time that I head up there.

02/12/08 | Link | Rating: 4.0
95. Caroline H.
This hotel is a good price for location.  It's in downtown, clean and had lots to do. It's connected to Circus Circus and the Eldorado.  I would stay here again.

14/11/10 | Link | Rating: 4.0
96. Lily M.
Can't go wrong at The Silver Legacy, it's the classier hotel in Reno. Rooms are better than Circus Circus and Eldorado, and between all the action.

I always win big bucks on craps here!

15/11/07 | Link | Rating: 5.0
97. kevin w.
I've heard of turning water into wine, but is it possible to turn the crap that is Budweiser into a halfway decent--even drinkable--beer? It boggles the mind I know, but perhaps with a couple hundred million to your name, you too could radically alter the chemical composition of the so called "king of beers."

What does all this have to do with the Silver Legacy you ask? If you grab four of those 16oz  aluminum bottles of Bud the Silver Legacy has on offer, chill them to the perfect temperature (as the Silver Legacy does), and wash 'em all down with a couple of shots of Jameson, you might not notice that your surrounded by a bunch of right wing conservative cowboys running amok in full decorative garb during "rodeo days" weekend in Reno. You'll also need to be in a drunken stupor if you're going to sleep soundly on the washboard that doubles as your $135.00 bed for the night, but I wouldn't bet on it.

24/06/08 | Link | Rating: 3.0
98. Jessica F.
Very decent. I much rather be at this casino/hotel than out in the streets walking Reno. Dirty city. But I did have fun. This is the only place I have ever seen old white people play Pai Gow... I can dig it! =P The hotel room was nice and quiet. The blankets weren't too comfortable, super thin, but it was only 50-55 outside. Very cold trip in Reno for this time of year. Nothing to complain about. =)

18/05/11 | Link | Rating: 4.0
99. RICHARD W.
Silver Legacy has modern day victorian look on at there hotel.. I've stayed there three times and I like the rooms very nice..

07/02/11 | Link | Rating: 4.0
100. Mistress J.
To be fair, if there was a 1/2 star ability, I would give it 3 & 1/2 stars.  I was there at the last few days of January just to get away and it was snowing there on the strip.  (Yeah!)  The check-in was easy enough, as reservations were made through an external company.  You know, I walked through the lobby, did the tourist look-see around & noticed that the ONLY thing in the entire lobby area (or anywhere else for that matter) that was actually SILVER in colour were the trash cans!!!!  Everything else was brass....hmmm.  Wouldn't you think they'd continue with the "Silver" theme?........

I went with mom & we got a bedroom with 2 queen beds on the 33rd floor.  (It actually snowed UP our window!  That was kewl!)  However, the room was a bit average, as many other postings have noted.  The El Dorado that I stayed at in December was a lot more put together and current that this hotel & go figure that they're linked together!  I'm not a big gambler, but I do rather enjoy the *click*, *whir*, *clink, clink*, *ding, ding, ding, ding* sounds when I play the slots.  I came out even...so does that mean I WON?  The slots were fun here, but I thoroughly enjoyed Harrah's slots more so.

Okay, so this is where I bitch about a variety of things that just annoyed me or pissed me off, so bare with me!

"Cafe Sedona"...sounds nice in an Arizona escape kinda way, right?...  Hahaha!  Would you believe that I got the Hong Kong Special Chow Mein!  It was really fresh food (shrimp, scallops, chicken, pork, fresh veggies).  The bitch-out part was that it took 10 minutes to get water, an extra 15 minutes for someone to finally take my order and and extra 1 hour to FINALLY get my food!  I really wish I was exaggerating, but I'm not.  The harshest part of it all was that it was my first night there & I just got off of an 11 hour train ride!!  I was a huuuuuuuungry bunny!!  I scarfed that faster than I should have.  But then I hit the bar across the way to make it all better!  hehehe

"Sips Coffee & Tea"...aaahhh, I was so looking forward to starting my first full day with their advertised, "Dark Mocha".  I was excited till it touched my palate.  Ugh!  WAY to sweet!  Where was the bitter "dark" chocolate that I was soooo looking forward to?...That creamy rich mocha that I was anticipating left me disappointed, as it just WASN'T as advertised.  I drank it out of obligation more than anything.  I'm not a Starbucks girl and this was way to close to the evil green company's drinks.  Needless to say, I went to the El Dorado Coffee Company in The El Dorado later on.  That made up for the utter disappointment that morning.

Flavors! The Buffet was open till "Close" as they put it.  Their version of "Close" was 9pm!!!  WTF!!!  We all know that you can lose yourself completely in any gambling areas, especially cuz there are no clocks. So my question is WHY?!

The most annoying was their "Aura Ultra Lounge".  OMG.....WHAT?!!!  That place ULTRA SUCKED!...It ULTRA BLEW!...It was an ULTRA RIP-OFF!!  The ULTRA sad wanna-be acrobatic cocktail servers might have put an ounce of alcohol in my Cosmo...perhaps waved the Kahlua over the Kahlua & Creme.  But, that was it!!!  And do you know the guy was trying to tell my that my sad & pathetic Cosmo was $12.00 & it wasn't even in a "regulation" size glass!  UGH!  Soooo ULTRA PISSED OFF!!!

**********But there's a SILVER lining************

To make up for this ULTRA pathetic drink, we went to Rum Bullions!!  DAMN!  Talk about having a HEAVY HANDED POUR!!!  Man, when we left this bar (after only paying $7.50 per drink that actually had alcohol galore in it), we were having a ball, laughing our asses off & somehow the only part of the conversation that I remember having by the time we left that bar was something having to do with GAY PORN & NACHOS!  ....uuuhhh...I dunno.....don't ask...I still haven't figured it out!....

So go figure that my favorite part of The Silver Legacy was the bar, Rum Bullions......Does that make me discerning, or simply a lush?

I won't be lining up to go here again as far as staying over, but now I can say that I tried it on for size & that at least Rum Bullions fit me juuuuuuust right!

05/02/08 | Link | Rating: 3.0
101. C B.
Rooms are nice.  Food and Restaurants are decent. The Spa is horrible.

26/03/11 | Link | Rating: 2.0
102. Wakako U.
I thought Reno casinos would be bootleg, but Silver Legacy was very nice.  Silver Legacy is now also our lucky casino, as we hit many yo's and hard ways on the craps table.

11/09/09 | Link | Rating: 4.0
103. Donelle S.
Our family stayed here for two nights for Spring Break this week.  Everything was great- the staff, the parking, the entire stay was pleasant.  I only wish we had known all of downtown was under construction!  That made for some frustrating navigating, since our GPS was trying to send us down closed off streets, etc.  I will wait to return to Reno until they are done with construction.

04/04/12 | Link | Rating: 3.0
104. Derron L.
$50 magically turned into $1200 on the craps table!  Priceless

23/01/10 | Link | Rating: 4.0
105. J R.
I have one word to sum up the Silver Legacy. BARF!

This was one of the worst hotels that I have ever stayed at in my life!  After we checked in, why did they give us a handicap room?????  It sort of looked like a broom closet that they turned into a handicap room.  Our bed, television, etc was on the floor!  Our bathroom & shower were completely open and had no walls and everything was too close to the floor!!

We than had to drag all of our belongings back down to the lobby and the staff was sooo rude and made it seem like it was our fault that they gave us the handicap room...

We wanted to get another room, but at first they could not find another room for us.  So we wanted a discounted rate.  But they would not give us a discounted rate.  Then we wanted our money back so we could stay somewhere else.  But they would not give us our money back.  They finally found us another room.  When we got that room it was still another crappy room!  Husband than tried to complain to the manager, but they did not give a crap.  And basically, said too bad.

So unless you need a handicap room, don't stay at the Silver Legacy!

05/09/07 | Link | Rating: 1.0
106. Brian S.
This is definitely one of the more up to date casinos in Reno.  Everything is casual yet upscale with friendly service.  I love the wonderful selection of slots and other games and when a fight broke out between a couple people in the cafe, security was right on it.  So, for friendly service and a good time in a clean yet upscale atmosphere, Silver Legacy cannot be beat.  Keep up the good work guys.!

05/03/12 | Link | Rating: 4.0
107. alamedabrian m.
Been here twice, both times on bus trips with the Alameda Elks Lodge. Lotsa fun each time. The rooms are ordinary, but then again so am I and they were more than adequate. The buffet is better than some posters give it credit for and the 24 hour casual restaurant is perfectly ok. They do have Rum Bullions, my favorite casino bar anywhere and a fun bar by any standard. Service is good, to the best of my knowledge [because I was on a group trip, I didn't have to deal with check-in and out and the like, but the arrangements were handled seamlessly as far as I could see]. If I were going to Reno on my own, this would definitely be where I'd stay.

09/03/10 | Link | Rating: 3.0
108. WeiHsiang L.
Stayed there for 2 nights. Pretty comfortable bed. Staffs are friendly.

The magician performs around in the hotel floor is awesome.
"Doc. Cheathem" is a real deal.

12/04/09 | Link | Rating: 4.0
109. Dwayne A.
Hmm...where to start.
In our non-smoking room, my bedspread had a cigarette burn on it.
Both my friend and I got really stuffy and sort of asthmatic whenever we were in the room.
The pillows were flat.  The water was barely warm for a shower, and the pressure was bad.  Shaving in cool water -- not pleasant.

However.  Down in the casino the drinks flowed very quickly of course.  And we had a decent $13 Sunday brunch with all you can drink champagne.  And the food was pretty good.

The corridors were nice and clean and shiny, the employees as cheerful as casino workers can possibly be.

We had to go to another casino (Fitzgerald's) to find slot machines that actually take coins so we could hear that satisfying clink, clink, clink of falling quarters.

Cashing out took forever.

The only thing that gets the 3rd star -- the view from the large window.  Waking up and seeing the sunrise over the mountains was a pretty awesome experience.  Watching airplanes approach and take off from the airport was cool, and the helicopters whirring about.  So definitely stay higher rather than lower when they ask you where you want your room.  The elevators are fast.

15/01/08 | Link | Rating: 3.0
110. Anthony M.
Much better than Circus Circus, newer machines, better atmosphere! will be back! (hopefully this time i'll make some money instead of breaking even! haha)

23/04/11 | Link | Rating: 3.0
111. Patrica S.
Will NOT be back! Rooms smelled of cigarette, no coffee maker,  no wireless, have to get a daily wireless card. Buffet menu the same for 2 days.  Parking garage very narrow, almost got hit around the corners.
Will not return!

30/05/11 | Link | Rating: 1.0
112. lateefah m.
I love this hotel i stay here every time i go to reno, one of the best hotels there!! the staff is nice and they are in a good location to get to all the best places in reno, i love love this place!! i would recommend it to anyone going to visit , when me and my husband go we rekindle our relationship everytime

25/04/11 | Link | Rating: 4.0
113. Zach T.
Always a great stay, even when we got stuck in a smoking room because their non smoking were booked. Comfortable, although more pillows would be great...three per bed isn't enough! Also, if you are having people meet you at your room, the elevator door lady will let them up wit a tip.

15/12/10 | Link | Rating: 4.0
114. Dave S.
Silver Legacy RENO Nevada, TRAVELERS BEWARE!
The front desk staff was rude and very unhelpful. We had booked a spa suite and we were given standard room. We brought this to the attention of the front desk staff and they said we booked standard room and not a spa suite and they basically called me a liar. We had to call the travel agency to fix the room issue. When the issue was resolved, the front desk manager on duty offered no apology and just gave excuses. On the following day we had a black 160 gigabyte iPod and ihome travel speakers and Bose ear bud head phones stolen from our room. The security personal who took the report stated to us that the room door did not lock properly some of the time. We also filed a police report with the Reno police department. By the way the Reno police department was very helpful. I spoke Mr. Hari and he stated that there was no problem with the room door and that he would not give me the insurance information to file a claim and that they hold no responsibility for stolen property. Well I will find out which corporations own the Silver Legacy Reno and tell everyone I know not to stay in their properties. We were treated very well at the Reno Eldorado hotel. I also know that there is cross owner ship between the Silver Legacy and the Eldorado hotel. So if you go to Reno "DONOT STAY AT THE SILVER LEGACY" if you want to have a pleasant experience stay at the Eldorado.

22/03/10 | Link | Rating: 1.0
115. Christine M.
its okay here, its nice they have restaurants, and casino and is connected to everything so you never have to go outside.

but the room we had made me feel suffocateddd, maybe all the smoke outside sneaked in. BLEH

but i did hear that they remodeled, so i wasnt lucky enough to get one but perhaps next time, if we do decide to stay here again. parking was easy, full of spacee

08/01/11 | Link | Rating: 3.0
116. Marjie T.
this casino is nice and one of the best buffets is apparently nestled within its walls (sadly we didn't get to experience it because of the wait time). we saw gabriel iglesias on new years day with the stand up revolution guys and it was fantastic! the staff seemed pretty friendly and the layout was nice and easy to get to other hotels and casinos. i would come here again!

28/02/12 | Link | Rating: 4.0
117. Justin Y.
I love staying here when I come to Reno.  Weekday prices are very reasonable.  We got a hotel room for Sunday at $29.99.  Silver Legacy is also connected to Circus Circus and El Dorado.  You basically get three casinos in one without even stepping outside.  Silver Legacy has the best casino of the three.  They have newer tables and newer machines.  It is always crowded no matter what time you are there.  The dealers are very friendly and are pleasant to have a conversation with.  I bet on sports games too, so when I'm playing black jack or craps they have big screen televisions everywhere so I can watch the games.  Cocktail waitresses walk by frequently asking for drinks (which is a good thing, when I'm losing).  I even saw a male cocktail waiter, lol.  At least they don't discriminate.  I had a great time at the Silver Legacy and next time I go back, I will probably stay there again.

17/01/11 | Link | Rating: 5.0
118. Michelle Denise P.
I haven't officially stayed in one of the rooms here, but the casino here is great. It's pretty big, and I really enjoyed the card dealers here. They were pretty nice and entertaining.

The atmosphere here is great.
High ceilings, big space, and doesn't smell too smokey.

Restaurants here are also plentiful.
I've only gone to their one dine in restaurant, which is pretty good and has decent prices. Our server was pretty nice too.

I'll need to re-review this place when I stay in a room here.

21/01/09 | Link | Rating: 4.0
119. Nick N.
This place was great! Loved the fact that you can walk from Circus Circus to Eldorado without going outside! (which is great in the winter visits) Clean, comfortable rooms, clean gaming area, nice staff. Great Prices... all you need in a resort all in one place!

28/01/11 | Link | Rating: 4.0
120. Alan W.
Overall a pleasant stay. Free wi-fi was slow, sometimes emails opened quickly, sometimes it took minutes.  Called tech support who offered a faster connection, for an extra charge!  And for some reason both of our room key cards took several tries to open our door.  Otherwise, the hotel staff service was good.

16/04/11 | Link | Rating: 3.0
121. Viet S.
The hotel room itself is decent.  The beds are somewhat comfortable.  The standard hotel setup.  As for cleanliness, it was fine.  The hotel itself dates back to 1894, so don't expect it to be new or anything.

The people who made up our rooms did a great job.  New towels, beds made, everything in order...  No complaints there.

We went on Memorial weekend - very busy.  The service we got when we checked in was good.  They comped us another day just by us requesting to stay a little longer - so that's good customer service right there.

Parking was pretty bad.  It was probably due to the holiday weekend, but I also didn't like how narrow their parking garage was.  I definitely would not take a nice car there.  The parking slots are so narrow, someone is bound to dent your car through your stay.

All in all, ok place in Reno.

26/05/09 | Link | Rating: 3.0
122. La C.
Location is great.  Weekend rate of $70 really nice.  Room not so much, the bed was hard and not enough pillows.  I did see on their website that they will be opening some remodeled rooms later this year which is a good thing.  Reno is pretty dead now a days, you can tell the economy is hurting business.  In its hayday it was difficult to find cheap blackjack tables but almost all were $5 minimum, single deck and a whole non smoking area.  Room service was also very reasonable not the outrageous prices Las Vegas hotels charge.  I'd come back again.  P.S.  They charge a $3.50 resort fee not sure what that is for.

29/08/10 | Link | Rating: 3.0
123. Andrew K.
I walked here from the El Dorado and saw the lamest scene of my life. I watched as random people mezmerizingly watched other random people have their number called to play a lame game. Kind of like a game show, but far less entertaining. It was the ultimate in lameness and I couldn't handle it.

02/11/08 | Link | Rating: 1.0
124. C L.
I can sum it up in one word:  blech.  We stayed at the SL for the Sheryl Crow concert last weekend, and for that alone, I gave it an extra star because the Exposition Hall was an intimate venue (and one of the few resort areas that is non-smoking, thankfully), the event staff was helpful, and the concert was great.  

Regarding the resort, I should note that we are not gamblers, so this review is based solely on the "hotel" part.  First off, the room looked like it was last renovated in 1981, despite the signs claiming "Renovated Rooms Fall 2010!"  I half expected to find Burt Reynolds from the Smokey & the Bandit era hiding in the closet...but that didn't happen, because there was no closet.  There also wasn't a full-length mirror or a refrigerator, and the clock wasn't even set to Daylight Savings Time.  The carpet was dirty and frayed, the wood furniture was scraped to pieces, and I don't think the bedspread had been washed since the Carter administration.  

The bathroom was gigantic -- probably half the size of the room itself -- but I don't know why, since all it housed was a small tub/shower, one sink, and a toilet.  The rest was just empty space (not even any extra counter room).  When I showered, I had to ignore all of the hair that didn't match mine or my companion's, and when I was finished, I had to use a hand towel as a bath mat since there wasn't one.  The bath towel I used smelled as fresh as a chain smoker hanging out at a truck stop, even though we requested a non-smoking room.  

The room itself was positioned in a prime spot:  right next to the beautiful parking deck.  This was especially awesome when, at various points throughout the evening, car alarms would go off, setting off a chain reaction.  Every couple of hours there would be four or five car alarms screeching right next to our room.  It didn't really matter much, though, because there wasn't much sleeping going on:  the bed and "pillows" (I use that term loosely) felt -- and smelled -- like laundry bags stuffed with old socks.  

Before the concert, we stopped at Aura Lounge to have a drink, because we got a "2 for 1" discount card at check-in.  We ordered two glasses of olive juice (we said we wanted "vodka martinis," but apparently that phrase means "olive juice" at SL; suffice to say that I hadn't eaten much all day, drank the whole thing in about 10 minutes, and didn't feel a thing).  They were listed in the menu at $9.  When we tried to use our coupon -- which had a photograph of 3 martinis on the front -- the server said we couldn't use it for martinis.  Huh?  Then the bill came in at $24.  That's some expensive olive juice for Reno, Nevada!  The server was sweet, though, and it wasn't her fault, so we just paid up and left, feeling nickel-and-dimed within an inch of our lives.  

We self-parked in the adjacent deck, which thankfully was no hassle.  We paid for it in the "resort fee," but it was only $7, which is cheaper than most overnight hotel parking.  

The best part of our experience at SL, aside from the concert itself, was driving out of that parking deck.  We definitely WON'T be back.

16/11/10 | Link | Rating: 2.0
125. Luke D.
Great place to gamble in downtown Reno.  Definitely one of the cleaner places and there is always a decent crowd.  Still puzzled by what the massive contraption in the Death Star actually is.

16/04/11 | Link | Rating: 4.0
126. Jason C.
I like it.  Clean rooms, good staff and service.  I like the casinos.  The restaurants we've tried deliver what you would expect to get, yada, yada, yada.  I would reserve without reservations, you know?

18/07/11 | Link | Rating: 5.0
127. Jillian O.
When you're visiting Reno, there aren't any nice places to stay really. We stay at the Silver Legacy because it is one of the nicer hotels, luckily they're going to be doing some renovations and redesigning of the hotel rooms this Fall 2010. The current rooms look like they're from the Gold Rush, no joke. Plus the bathrooms are very small, and only fit one person. The casino is ok, however, there are a ton of penny slot machines. We had to walk all over the casino to find a nickel machine (I'm cheap but not as cheap to play penny slots). It gets really busy there on the weekend nights. I'd much rather be doing something else than hanging out with all those people. If you're looking for cheap beers, go to the hotel gift shop, the beers are only $2/each. We'll probably stay here again since they're doing the renovations.

10/09/10 | Link | Rating: 3.0
128. Steven C.
The best thing about this property is that it's connected to or close to everything in downtown. I just finished a few day's stay for work and despite a few restaurants being closed at 10:30 on wed night it was quite pleasant. The food is better than average and costs relatively inexpensively. A short inside walk to the eldorado offers imo better food options, but the buffet is good and the 24hr cafe is delicious as well. On Saturday night it was easy to find $5 single deck bj. And the Craps table was lively and quick.

The room I stayed in was very comfortable, nice bedding and despite a slight odd smell in the towels very agreeable accommodations.

Definitely will stay again when I return.

17/06/09 | Link | Rating: 4.0
129. Ang D.
To sum up my stay in one word:  Ewww!

First things first, Reno was in the middle of a slurry of earthquake activity last weekend so I was little nervous about staying Reno.

We booked a superior suite at the Silver Legacy and were able to check in through their V.I.P. section.  That was nice.....free food, free wine....all good.

Get into the room and I while I am doing a thorough inspection, I noticed the teeniest tiniest hole in a picture frame in the crapper.  Being a woman of ingenuity, I wet and wadded up toilet paper and stuffed it into the hole.  Lord knows, I am in no shape to be featured in an UpShots video!

We arrived fairly late that evening and went straight to bed.  We woke up the next morning and there was the smallest dot of blood on the sheets!  Thank GAWD it was on the bottom side portion of the bed where we had no contact.

Peeling wallpaper, pulled up carpet and fake flowers next to their jacuzzi tub, give this place a resounding thumbs down.

05/05/08 | Link | Rating: 1.0
130. Eileen L.
I stayed at Silver Legacy twice . Their hotel rooms are okay but I think El Dorado's hotel rooms are slightly nicer . Silver Legacy seriously needs some vending machines or a convenience store or something near their hotel rooms because people get thirsty . My boyfriend and I were thirsty at 1:30AM  and we couldn't find anything to drink in the hotel . I mean , sure , you can call for room service but that's going to take a while . We ended up ordering room service ... we ordered something to drink and some breakfast ( It was the lightest thing on the menu ) . The breakfast tasted alright . The casino is my second favorite in Reno . The location of Silver Legacy is good ... it's in Reno downtown where all the restaurants , casinos , and everything is . It's nice how you can go to El Dorado andCircus Circus without having to go outside the building . It's also nice how there's many food options when when you go down to the main floor .

05/06/12 | Link | Rating: 3.0
131. Jennifer T.
I can't believe I haven't yelped this place yet!??

So I've been going out down here for years, and it's always fun. But this yeaer we've actually been staying here, for suuuuper cheap and it's clean and nice in the rooms and very quiet.

This weekend my bf opted for the jacuzzi in suite upgrade for only $75 extra...that was worth every penny! Room 804 rocks!! We had all you can eat sushi at the place downstairs(temporarily forgot the name) and finish off the night with martini's at the Roxy, the "jaded monkey" being my favorite...mmmmm such a fun affordable weekend away, and pairing it with skiing all day at Mt Rose, is the bomb! Yay for Reno, the west's hidden secret!

09/03/09 | Link | Rating: 5.0
132. Tiffany D.
Clean rooms, beds were stiff, but clean... reasonable rates... and a security man at the bottom who prevents hooligans like myself from going up without any good reasons for being there...

17/04/11 | Link | Rating: 4.0
133. Walter P.
Finally I visited the infamous historic mining rig.   WOW!   And that's it.     I know.   It's not much to absorb but it's fascinating to capture because they encased this historic landmark inside a dome.    The last time I saw this type of capture was in Chicago - U505   yelp.com/biz/u-505-subma…

I didn't get a chance to stay at the hotel, so I can't Yelp about the amenities and services.   This review will be a tourist point of view for anyone inquiring about visiting the dome.

Great to take the family:   Maybe.  
If you can appreciate the historic mining rig along with the surrounded casino games, then it's worth the show and tell with the family.

Admission:  Free.

From the website:
Sam Fairchild's legendary silver mining rig is a wonder for all guests to behold, a spectacular souvenir from a bygone era of mining wealth. Encased within the world's largest composite dome, the unprecedented 120-foot-high, automated mining machine is complete with ore cars.
The interior of the unique 180-foot-high composite dome measures an astounding 75,000 square feet. The dome reflects the dramatic skies of Reno and depicts an entire day from sunrise to sunset.
Don't miss hourly shows seven days a week inside the dome, showcasing Silver Legacy's incredible mining rig in a wash of color, laser light and sound!

21/02/08 | Link | Rating: 3.0
134. Salty D.
I feel like this is the absolute best on-the-strip casino/hotel in Reno. Clean rooms, nice staff, good layout, great bars, okay restaurants (stick to "locals" type places off the strip for good food), excellent room service with a huge menu and good prices, nice casino, lots of penny slots and easy free drinks. Everything else on the "strip" is within walking distance, and both Eldorado and Circus Circus are linked via sky-bridge.

The Peppermill is also really nice, but it's way outside of downtown.

07/09/11 | Link | Rating: 5.0
135. Anne T.
The place to stay if we don't rent a cabin. Book early in the season if you plan to stay here for Snowboarding... It gets booked up fast! Northstar is a quick drive and we come back in the afternoon to rest before we head downstairs to gamble.  : )

01/03/09 | Link | Rating: 4.0
136. Alex C.
Not a bad place to stay.  Was here for one night.  Found a deal on hotels.com for $21.00 for the night.  Couldn't pass that up.  Got two Queen beds.  They were pretty comfortable.  The outlets in the room were crappy.  Plugs kept falling out.  Overall I liked it there.  Your bettter off staying inside the hotel areas.  Its connected to the El Dorado Hotel and Circus Circus.  

We spent most of our time at the Rum Bullion Bar and the Aura Ultra Lounge.  Both places had DJ's but the one at Aura was way better.  
You have some locals there mixed in with the hotel guests.  So yeah at times, you see some random older people come into the bar to drink and dance... it was all in good fun though..

Ladies get free drinks at the bars at the hotel from 4pm to 7pm.  And they have a good variety of drinks to choose from.  

Pretty much, you go to Reno to drink gamble and have fun... Not there to spend much time in the room.. We were suppose to check out at 11am.  But you can go to the front desk for an extension.  And they will let you stay until 1Pm....

02/05/09 | Link | Rating: 3.0
137. Heather J.
Reno is no Vegas, but this hotel gives it a vegas feel. Casino is centered around a mining contrapation in a large dome which is used to advertise upcoming events. Multiple bars, including a rum bar which has nightly events like bingo, beer pong and dueling pianos. Other bars have weekend make your own bloody mary bars and girls drink free hours. Hotel is not super nice, but casino makes up for it, especially compared to others in the area. Pool area is small but on a higher floor and has some great chairs for lounging around. This casino is connected to two other casinos so if you want you never need go outside. Lots of dining options. Wide variety of slot machines.

06/09/10 | Link | Rating: 4.0
138. Aimee M.
Come on folks! How much time do you really spend in your room at a casino??  I have stayed here on girl trips about 10+ times and not left saying...."I'll never stay here again".  Sure, it could use some updating, but overall it is a decent hotel.  I believe that everything is what you make of it.
We come to Reno to get drunk and stay drunk, eat, and go to sleep! Not to mention have the time of our lives and make hilarious memories!!  
The restaurants are good.  Especially Fairchilds oyster bar.....LOVE IT!  When there over a weekend the buffet at Sterlings on Sundays is one of the best I have been to.  Lots of seafood:-)  Rum Bullions is always fun at night when they have the dueling pianos.  Boy, writing this review makes me think I need to get the girls on board and book a trip to Reno and the Silver Legacy!!!!!  

Good luck!

07/02/09 | Link | Rating: 3.0
139. Cristhian R.
We stayed there for 3 days, and we had a good experience but we saw a least 3 other families leaving the hotel because of a problem with the rooms,they smelled like smoke badly,.....it is not the first time i have heard about this problem in there.
One thing i didn't like was that...i wish the rooms would be a little more sound proof , you could actually hear everything that was going on next door, if you know what i mean........wich it could be very innapropiate if you have kids.

24/01/09 | Link | Rating: 3.0
140. Jeff P.
I can't think of anything great to say or anything terrible to say.  The buffet is pretty good.  The parking garage sucks.  They jam everyone into half of the garage while the other half sits empty.  The hot tub also sucks.  Everything else was perfectly acceptable.  My kids loved the fact the hotel is attached to the Circus Circus and they could walk directly over to the Midway.

18/01/11 | Link | Rating: 3.0
141. jdyn l.
Well what can u expect in reno after the snow and beside casino? nothing right?! but I like this place because they have 1 of the best buffet resto. and cheap too.  we got a very good deal on our spa suite room... my daughter loves it... the jacuzzi i mean...

If ever id be back in this place, probably, i hope we could get same price again (sorry cant tell hw much but it s a price of a regular room.. *wink*)

10/06/09 | Link | Rating: 4.0
142. Ed S.
I've been here many time's since it first opened & have had nothing but great experiance's! I used to like to take my mother with me a couple time's a year, she alway's felt like royalty staying in such a fancy place.

18/02/11 | Link | Rating: 5.0
143. Daniel M.
just came here last week...and again, i lost here.  seriously....i think i should just hand over the money to the cashier when i walk in...

23/12/11 | Link | Rating: 1.0
144. Stella C.
Oh Silver Legacy, you know you are ghetto! Are you sure you're not from Oakland? I swear I've seen you around...

You are crowded, you have people dancing on your tables and getting crazy with pianos, and you have this giant oil thingy in the middle of your casino that is only useful in telling me where the escalators are amid the chaos.

But, I never played Roulette in my life. I've had googly eyes over the Roulette tables in Vegas, but never had the courage. But my first time as an adult in Reno and with 20 whimpy dollars peeking out of my hello kitty pouch hungry for a little action, a little courage, and my sister's friend to put my hand on the table - we were spinning... and I won!

Thanks for making me feel like a little champ that day and sprinkling a little beginners luck on me!

31/03/09 | Link | Rating: 3.0
145. Ambur G.
The hotel is ok. The customer service was poor. They weren't very friendly, and the maids kept walking in at 8am. They'd knock and open the door before I had a chance to respond. It bothered me.  I wouldn't stay here again...

02/06/11 | Link | Rating: 3.0
146. Alys D.
Ooookayyy...I have to give it to S.L. after my last visit. Reasons:

1) Rum Bullions pianists

2) The amazingly charismatic senior citizen who dances his butt off to mediocre cover bands at Blues Brothers, subsequently attracting enough young ladies to make the 20-something single men jealous

3) Winning 5 bucks on 25 cent video poker while sucking down 3 free daquiris

4) The fact that they made a mistake with our rooms and compensated by giving us VIP shizzle. "We'll be right up to stock your fridge," they said. "What fridge?", we thought to ourselves.
Enter: Hotel employee carrying a mini fridge.

Well done.

06/01/09 | Link | Rating: 4.0
147. Carlota W.
Do not go to the Silver Legacy for dining or simple fun! This place is full of snobs and dangerous drunk-ass people!!!

Not only that, but customer care line disrespects "high rollers'" in their gambling club!

I had two different experiences.

1.) I went with my friend to the steak house they have in there. I can't recall the name, but it's right next to a boutique and across from a souvenier shop.

We walked in more than decently dressed (I was wearing Dolce & Gabbana & Cavalli for goodness sakes)! The waiter was EXTREMELY RUDE AND OBNOXIOUS!

He was kinda a heavy weight size, short, grey hair and he kinda had a George Clooney hairdo!

Well this waiter was being absolutely rude, just over questions we had about the menu!

Then when we asked for a box to take our food, as we did not want to stay due to the way he was making us feel he didn't even bother to box the food for us!

Then he comes back and says, "WHAT?! YOU WANT ME TO BOX THAT UP FOR YOU AS WELL???!!!"

We boxed it up and left! Never for them to see us in there again! I mean Gee Wiz we were paying approximately $50.00 per plate!

2.) It was on Halloween, my friend which is a very HIGH ROLLER in that casino called in to their customer care line and asked how many comps she had left since she wanted to take us out there for dinner to the restaurant that used to be Sweet Waters.

I clearly heard that man tell her over speaker phone (as my friend does have a habit to speak with her speaker on) that she had thirty dollars in comps.

After we ate at this place that was formerly Sweet Waters, guessy guessy, she's only got like eight dollars in there!

We kept telling the lady at the counter that the man assured us she had thirty dollars. They called security and took her to the man that had been answering the phones!

When this man was confronted by my friend he had a smirk on his face, crossed his arms, stood tall and had the audacity to say, "NO....! I TOLD YOU THAT YOU ONLY HAD LIKE NINE BUCKS IN YOUR COMPS!"

That's absolutely outrageous! I even heard that jerk tell her that she had thirty!

Then when all of that was fixed we were about to leave and this freakin' drunk lowlife of a black woman with her white boyfriend were at the counter.

As we were about to leave my friend simply said, "It's OK I got this sorted out with the lady at the counter"!

Then the drunk lowlife said, "what the F*$& you say to me?!" Then my friend said, "I'm not talking about you! I'm talking about the cashier"!

Then the lowlife replied, "That's right B%*$& you better walk away"! Then my friend say, "Yeah well honey, takes one to know one"!

So then the lowlife, just like any other of her kind would typically do, immediately got offended and said, "You better F'ng walk away before I 'F' all of you up"!

What really worried me that she said she would hurt all of us and my little 11 year old sister was there!! That's outrageous!

What really shocked me was that the employees heard her threatening all of us, including a little 11 year old girl and they didn't call security!!!

So this place is definitely dangerous! All the lowlife drunks go there and you're not safe! Lots of fights break out especially on the weekends. I haven't been there since then!

Oh yeah, forgot to mention that before all of this happened we went to Sweet Waters I believe in 2006. One of the cashiers there was being rude to another employee. She was calling her the B word. This was a white woman being racist to an Asian  woman.

We obviously filed a complaint against her! My friend and I don't stand for that kind of discrimination in the work place!

13/05/11 | Link | Rating: 1.0
148. Jim B.
We stayed here the weekend of 01/27/10. The front desk service was really fast and even put us on the same floor as our friends which was awesome.
The room was on the 33rd floor at the end of the hall and it was a superior suite complete with a jetted soaking tub. Their was an issue with the button that turned the jets on it was broken, I phoned down to the front desk and they sent up a repair- tech within 15minutes which was very quick. The technician explained that the vacuum switch was bad and that he had to go downstairs to get a replacement. He came right back  15 minutes later and installed the new switch and it ran fine afterwards.

I really enjoy that the El Dorado, Circus Circus and Silver Legacy are all connected and that you don't have to go outside in the weather or walk across any streets to get there just park in one location.

I was completely satisfied with my stay at the resort and would definitely  go back in the future.

16/02/10 | Link | Rating: 4.0
149. Jessica R.
My boyfriend and I booked a room at this casino for our two night stay in Reno. We were lured in by the price - $39.99/night, but after reading reviews on Yelp and other travel sites were concerned that we were going to be staying in a dump. We were impressed walking through the lobby of the casino, which is luxurious and quite grand, but held our breath until we got to our room. It was a 25th floor smoking room, but was very, very clean, and smelled only faintly of cigarette smoke (important for me, the non-smoker in our relationship). The king bed was extremely comfortable, and we had a nice view of downtown Reno and the mountains in the distance.

We had our first night's dinner at Smokin' Gecko's BBQ, which is technically part of the Circus Circus casino. The food was fantastic--love that cornbread with honey butter. We had breakfast and lunch the next day at Flavors! buffet, which is a lot better than most of the buffets I've ever gone to. Only complaint about the food would be the scrambled eggs at breakfast--college dining halls do a better job than they did.

We spent a lot of money in the casino (of course), but had a blast losing it all. No complaints about the parking garage, which was narrow, but we were able to find a spot for our Mustang and didn't suffer any dings. Minus one star for the high price for wireless internet--$9.99/day is just ridiculous.

For a trip that's closer (and thus cheaper) than Las Vegas, I really don't think you can go wrong with the Silver Legacy.

29/08/09 | Link | Rating: 4.0
150. Kris M.
Stayed here in a spa suite at a great rate (only $80 per night) and loved our room!  There was a very comfy bed with a flat screen TV and a jucuzzi right there!  The bathroom was also huge with an oversized shower w/a bench in it. The view from the room was great, you could see out to the mountains and the downtown area.  Maids did a good job keeping the room clean.  
There are good restaraunts and shops in the hotel.  We actually preferred gambling at El Dorado over SL, just seemed to win more $$$ there.  

LuLu hair salon is there as well. While I didn't have services here due to scheduling conflicts, I would try next time, as everyone seemed so nice and the atmosphere modern & clean. They sell Dermalogica skin care and Bumble and Bumble hair care, both very good product lines.  Prices at the salon did seem a little steep, but that's what you expect for a resort/casino.  

I had a massage that was nice as well, the therapist will tailor the treatment to your needs.  With a massage you get use of the sauna, steam room and indoor jacuzzi as well as their health club.  I took advantage of all but the gym and it was so relaxing.  The facilities were also very clean.  

Would definately stay here, hopefully in another spa suite.  Was much happier here than at El Dorado where our tiny, no jucuzzi room overlooked the outdoor employee lounge which isn't what I want to look out at.

14/09/08 | Link | Rating: 5.0
151. D M.
This casino has the BEST comp program BAR NONE!!! If you gamble at all, you should come here. I won a couple hundred dollars one night last August and have not paid for a hotel room or a meal in over 6 months!!!
4 full bars downstairs in the casino (including the one inside the AURA lounge). A couple good restaurants mixed in there too.

They host good events too!! Halloween and the Super Bowl party are good events to hit up!!

31/01/09 | Link | Rating: 4.0
152. Russ D.
I'm giving this place a 3 & 1/2. The rooms are decent size but the bathrooms can use an upgrade. The service is great, the food is ok, and there is plenty of parking. I love the location as it sits in the middle of the El Dorado & Circus Circus. If I had to go back to Reno I'd definitely consider this place again.

25/08/11 | Link | Rating: 3.0
153. Casey S.
Went there for a banquet on Saturday night and it was really nice.  The bar was stocked with the typical 4 or 5 beer choices, and misc. hard booze.  They also had a lot of wine.  The service staff was really nice, and the food was good.  Also, our room was recently updated and looked nice, although a little small.   I would stay here again, and try their other restaurants in the future.

01/02/11 | Link | Rating: 4.0
154. Ryan W.
I have not actually stayed in this hotel, but I can tell you that it is the nicest downtown casino, in my opinion.  I played here a few times and the setting is nice, the dealers are friendly, and I had a bit of luck on the video poker machines.

I prefer a few properties that are not located downtown, but if they were not an option, I would be here.  Next time, I will grab a bite to eat so I can add that to my review update.

29/10/09 | Link | Rating: 4.0
155. Sean S.
Really can't complain too much about this place.  The rooms look so much better after the remodel, and have always been clean.  The staff is polite and very helpful.  They always seem to have specials running which give you great rates, and the suite upgrades are usually pretty reasonable too.  Only thing keeping me from giving 5 stars is the room size, standard rooms are very small.

05/10/11 | Link | Rating: 4.0
156. Lozz Y.
Stayed here overnight and got a room on the 32nd floor after asking for a 'high floor'. Great view of the snow covered mountains and the room was comfortable and clean. Check in was quick without a wait.

The casino is busier compared to others in the Reno area. Good selection of slot machines, but winning is not as easy here as in other places. They do have the most comfortable chairs of almost any casino I have been to before. Very firm and puffy.

08/04/10 | Link | Rating: 4.0
157. Greg B.
The Silver Legacy has the best theme song of all the resort casinos. "Have a ball...at the Silver Legacy... have it all....At the Silver Legacy."  I'd say the El Dorado's theme song is a close second. Atlantis third.

We stayed here on a Saturday night for a Jim Gaffigan's Sexy tour. "Hot Pockets"....dude's hilarious! The venue is across the street from the Reno Ballroom where Gaffigan was appearing. Convenient central location.  It's also conveniently located near a lot of shiny machines that will take all your hard-earned dollars. It's a hotel in a casino. We actually enjoyed the casino. I won't say how much we enjoyed it due to tax purposes. I did really well at Draw Poker. You'll get the free drinks brought to you while you win or lose your shorts. "Cocktails? Yes, please. I'll take two!"

Our room was a typical casino hotel room. It was nice enough. The bed was definately the best part of the room. Very comfy King size. Fun to roll around on. It was a nice corner room with a killer view of the mountains but it was so smokey we could barely see the mountain range. The bathroom was decent...typical hotel bathroom. It's true about the strange lighting. Makes you look like some sort of like a zombie. The shower is a bit weak and there was a slight "funny smell". I swear it wasn't me.

I could go on about the food choices and some of the casino bars but they really seem all the same to me. The Silver Legacy Casino greeter guy was pretty cool. We were waiting in line for awhile to check in and we bantered a little with that guy. I asked if he could sing the Silver Legacy theme song and he told me, "I would never sing that aloud due to the fact it would violate people's personal senses." We all laughed and then he did some card tricks.

Have a ball!

28/07/08 | Link | Rating: 4.0
158. erica G.
I had such a great time in this casino.  I learned to play serious black jack here, and the dealers were great with beginners.  This was the only casino that didn't make me nervous while playing cards.  There are tons of options as far as food goes.  And it has a great atmosphere.  I enjoyed it!

The only thing I don't dig, is the rude crowd of smokers who insisted on breathing in my face.  But I am from California, and smoking inside is not OK, so I'm a little spoiled.

14/10/08 | Link | Rating: 4.0
159. Christina Y.
Damn you, Silver Legacy. Damn you..

I went to you with a pocket full of money, but exited you defeated and poor.

..but I had fun. Thanks.

23/12/08 | Link | Rating: 4.0
160. Elaine L.
I stayed at the hotel to go snowboarding and not for the gambling or visiting Reno. Hotel rooms needs to get an update but as my friend said, "Reno is stuck in a time wrap." On the good side, the bathrooms were clean and looked up kept. The carpet and bedspread were very dark so you could not tell if they were dirty, etc (I guess that was the point).

Staying in Reno gets you to Mt. Rose and Diamond Peak or Northstar easily. The elevators to the guest rooms are quite close to the parking garage so you don't really have to go into the casino if you don't want to.

Silver Legacy is connected to Circus Circus and El Dorado so if the weather is bad, you don't have to walk outside and still have lots of restaurant choices. If you go all the way to the casino floor at Silver Legacy, you can find $3 breakfast - what a deal!

Silver Legacy is not a bad place if you are going to Reno to gamble but if you are going up to snowboard or ski, I would skip Reno and stay somewhere else so you can get the whole "ski" resort experience.

02/02/09 | Link | Rating: 2.0
161. Tomomi S.
We stayed here for my friend's bachelor party weekend in Reno. Don't ask me why I was at a "bachelor" party, but let me clarify you that I was not the entertainment. haha... he is my fiance's buddy and I happened to be a good friend of his too. So what the hell, I became one of the "guys" for the weekend.

Overall, I was happy that we stayed here. Hotel room was pretty decent. I cannot argue the price and value of this hotel - $65/night on Saturday! Since Silver Legacy is connected with El Dorado and Circus Circus via indoor bridge, it is easy to visit other casino in the cold or rainy weather. Easy access from/to the HWY 80 exit. Centralized location makes this hotel a very convenient and attractive one.

Business center in the hotel is CLOSED on the weekend... ARGH!! But wireless is available for $10/day. There was also a pay-per-use PC in the lobby area to access to the Internet.

On note on the parking structure. It is right across from the hotel on Sierra St. What I mean is both Casino and Parking structure are on Sierra St. but Casino is on the left side and parking on the right. So you want to stay on the right side on Sierra after getting off the HWY 80 to park first.

09/11/08 | Link | Rating: 3.0
162. Patrick C.
I heart Silver Legacy when I am in the Reno area.  This casino has a nice decor, clean and with a friendly staff.  It is connected to El Dorado and Circus Circus...so no need to walk into, cross the street and/or drive to those two casinos.  The rooms are clean and decently priced.  24 hour cafe is a plus as well with all the late night gambling/partying!!

07/03/11 | Link | Rating: 4.0
163. Gary K.
If your hungover from a night of partying, hit up the tables and order a few bloody mary's. THE Cure for hangovers and BEST in town. Comes with a pickled string bean, multiple green olives, and a celery stick...all for a mere $1 tip.

06/04/11 | Link | Rating: 4.0
164. Sooz L.
Chelsea's review is very accurate. I just want to add a few things about my experience a couple of weeks ago, my very first trip to Reno.

I went with the fiance and we booked a deluxe spa suite which got upgraded due to the casino-wide computer meltdown that had occurred just minutes before we arrived. We took that time to check out the casino. Tiny pool, tons of people in the casino/lobby/mall/food court area which connects to the El Dorado and Circus Circus. Pretty familiar setup, kinda like the MGM in Vegas.

The superior spa suite was huge and clean. They could've upgraded the room a bit more, meaning changing out the glaring cheap white tiling all over the tub surround. Still, large and clean.

We had a corner suite which gave amazing views. The minibar ended up being free and the shower... it was cavernous. I mean, you could fit a whole basketball team in there. Singing in that shower echoes your voice in ways you wouldn't believe.

The food seems to be good overall. I had a few meals but can't say any stood out... but then I'm picky so if I didn't notice something was off, it's a great thing.

They have poker tournaments but they seem to be pretty unpopular. My man and I decided it was time to show these guys what's up or at least play live for once and joined a game of 8 players. 1 table. That is not a tournament, that is a GAME.

Let's be fair here, the guy manning the poker tables was entertaining and personable. Poker is just not that popular here. Maybe because they do video poker. It is annoying to have to hide you damn screen from everyone though.

Fast forward to the end of the night. I won first place. 120 bucks dude. Not bad. Might have to go again just to win... and shower. Hehehe.

30/09/11 | Link | Rating: 4.0
165. Marty R.
Wi-if is not workin at all, loud in the room from the elevator . People slams the door and behavior like in motel 6. No chance to relax

27/12/12 | Link | Rating: 1.0
166. Keit K.
Rooms were nice but the pai gow tables had those machine shufflers that always allows the house to somehow have the highest hands. I'm sitting for about 50 minutes and the dealer wins about 85% of the time. Finally I get pissed off, swear to myself and decide to cut my losses.

Most Likely rigged. Waste of money. If youve never gambled, dont, waste of money. I have never won with all the card counting which by the way doesn't work anymore yet internet pages say the tactics still work, such bs.

14/09/09 | Link | Rating: 2.0
167. Joann H.
Rooms were clean, but the remote control for the TV didn't work and for some reason, I'm not sure if it's for the sake of conserving money on the light bill, but I'm always finding lamps without lightbulbs in every hotel I stay in these days! It's really annoying - make sure the room is not only clean, but that all items (alarm clock, TV, lamps) are in working condition! With all the action going on around the casino (there was some softball convention) I was worried that we'd have to put up with noisy neighbors during our stay but actually our room was nearly soundproof. The slots seemed wound tightly shut; particularly that damn Wizard of Oz game which didn't pay a dime to my mom and I. Not even a bonus after putting in $100? Throw us a frickin bone over here!!
The breakfast buffet, while free, was still sub-par.
Oh, and don't get me started on the parking situation - impossible to park a compact car in a single space without running the risk of getting smashed by the car parked next to you!! Massive hazard - get that fixed!

22/10/11 | Link | Rating: 3.0
168. Steve N.
One really has to be careful when dealing with this hotel, although the rooms were decent and the staff were very helpful, the way they try to extract every penny out of you is pretty low grade.
First, when you book your room, you are given a price for the room and taxes, then as you check in surprise, there is a resort fee. I really hate these fees, as a person who works in the travel industry, these fees are just added to the balance sheet as income, the fact they don't tell you until you arrive make me even more angry.
Second; internet access, they wanted to charge ten dollars for use, but the most hotels and coffee shops give it away for free. Thanks goodness they did not charge me for the use of the bed or shower.
For all its downside, the rooms are decent and a good deal can be obtained through Hotwire, but be cautious or you'll be ripped off.

17/08/10 | Link | Rating: 3.0
169. Robert T.
What can I say?  It's a casino.  I lost money.  Other than that it's located in a good spot.  This casino is connected to two other large casinos so this is the place to be if your in Reno.  The rooms are good and about 8 years ago I saw Jay Leno here.  He is so funny.  Best show ever!!!

06/09/11 | Link | Rating: 5.0
170. Robert M.
The Silver Legacy is the biggest garbage heap of a hotel/casino I have ever stayed in.  Unfortunately, I have spent way too much time in Vegas where even the worst hotel is better than this place.

I think the real problem is Reno itself.  It's a filthy little town that is stuck in the 1970's.  Everything is as low-class as you can get.  I walked into the High Limits room and you would have thought I was an alien.  Apparently, no one steps in there for weeks at a time.

Insanely crowded parking garage, TERRIBLE food at any restaurant (I tried them all), the rooms are filthy (I had a VIP suite), people vomit in the hallways (nope, i'm not making that up)...it's like the Southwest airlines of casinos.

Go to Vegas...

05/02/09 | Link | Rating: 1.0
171. Cheri C.
Just got home from my first ever trip to Reno.  This was an awesome Hotel to stay.  Had a room on the 32nd floor with a beautiful view of the mountains and the pool below. The Water in the room was always hot and the jacuzzi was so luxurious. The shower was huge and I hated not spending more time in the room.  The staff was friendly and helpful everywhere we went.  If you ask a bell hop or maid for anything you better speak spanish and it would have been nice if the pool stayed open later in the summer.  The only issue we had was the maid's supervisor barged in on the morning we were checking out without even knocking.

08/07/11 | Link | Rating: 4.0
172. Gabby M.
Decided to take a last minute road trip with a friend and we ended up in Reno. I had no idea where to stay but we ended up stopping here. We were able to get a superior spa suite for a great price. the view was fantabulous (yes i know that not really a word)! The service was great, and we had a great time. fresh made chocolate gelato delivered by rood service, does life get any better???

20/06/11 | Link | Rating: 4.0
173. Christine S.
It's hard for me to complain about a place where I get everything for free.  I'm not exactly sure how their players' rewards program works, but I've made the following possible conclusions:

1. I won a lot of money gambling, so they comped me.
2. I lost a lot of money gambling, so they comped me.
3. I spent too much money gambling, so they comped me.
4. They just happen to give a lot of comp rewards.

I think all are valid reasons, but in any case, over a course of 2.5 days, my group of four didn't pay a dime for our room or ANY of our meals, eight $12 bags of beef jerky, $26 air freshener, and candy at the gift shop, four cupcakes and two pounds of coffee at their coffee shop/bakery, a $80 shirt at the boutique, AND $100 worth of bumble and bumble hair products at their salon.

What I am trying to say is... they give REALLY good rewards when you get their player's card!  The comp dollars don't stay on your card for that long (6 months, I think), so we had to use them all during this trip, which explains the overpriced, random stuff we bought.  It's hard to believe that we accumulated over $500 in comp dollars!

18/03/09 | Link | Rating: 4.0
174. Fee G.
Just stayed here for concert in Reno June 8-10th. Upon check in, room had strange odor when we walked in but didn't think much of it. Ice machine out of order on 7th floor and vending machine was hit or miss. Morning of check out saw 4 cockroaches crawling on the door and inside the walls of the closet. Called front desk to report was told to ask for the mgr on duty when we check out. Rushed immediately out to get away from nasty bugs to check out, spoke to front desk and per manager took $30.00 off the bill. Mgr never showed his/her face to apologize or acknowledge us as guests. Will NEVER stay here again. have NEVER experienced something like this in 20 yrs of going to Reno. BEWARE!!! DIRTY HOTEL ROOM 742!!!!!! They said they were sending someone up to take care of it but nobody ever came and I can assure you they booked another person in that room. SICK!!!!!!!!!!!

10/06/12 | Link | Rating: 1.0
175. David S.
I was totally satisfied with our stay at this hotel.  We got a deluxe room on the 31st floor with a hot tub in the room and it was immaculate, spacious, and beautiful.  We booked the room through SL's website and using our AAA discount....a good price!  

If I must complain about something, it would be the lack of channels on the TV.  Most of them were channels advertising the Casino specials, but as far as programming there were only 4 or 5 networks.  Also internet hookup was not free, but that's ok - we came here to do other things.

For food, I highly recommend the Buffet in the El Dorado .  As other reviewers noted, Circus Circus and El Dorado hotels are all owned by SL so you can bill your room after eating at any of these places.  The El Dorado Buffet had a large selection including tender prime rib and homemade gelato in at least 10 varieties, for dessert.  

Circus Circus buffet was ok, a point in their favor was you can refill your own beverage at any time.  At El Dorado, you are at the mercy of a server who may be paying attention to you or not for beverage service.  We didn't get a chance to try the Flavors Buffet, they were closed for remodeling during our stay.

14/08/09 | Link | Rating: 5.0
176. Vi Y.
My husband and I have had season's passes for Northstar/Sierra ski resorts for the past few years, and Silver Legacy was always our favorite place to stay since it is about 30-45 minutes from Northstar.  

Pros:
1. It is connected to Circus Circus and El Dorado, so you do not have to go outside to go to another casino.

2. The comps program is really simple to use. Your comp card is used like an ATM card, with $ put on when you play.

3. It's right in downtown Reno, so everything is within walking distance from where you are.

Cons:
1. The rooms are getting to be old and outdated. Compared to Grand Sierra's Summit rooms, Silver Legacy felt like a motel.

2. The bell desk is VERY shady. Last time we did valet parking, and had them bring our luggage up to the room. By the time our luggage got there, our bag of electronics was missing (including our portable dvd player, all of our chargers, portable ipod speakers, etc). We immediately filed a missing items report with security, and when we went to follow up on the report the next day, was told no report was ever taken down. We asked to review the cameras, and it showed the bellhop going into the elevator with our bag, but then did not show him going into the room with it. Silver Legacy did not replace our items, and even after I filed a report with the Better Business Bureau, nothing was done. Very shady, and receives -1 star.

3. Another Bell Hop story. We had them bring our stuff up to our room one more time, and on the cart we had a box of food. somehow, even though the box was at the bottom, it fell out and food poured all over our clothes. They offered to dry clean our clothes, but didn't seem to care our Vietnamese dinner was no longer of existence.

4. This past weekend, the sink had no hot water. Not even luke warm water. The shower had hot water, but not the sink, all weekend.

5. The walls are THIN. If we were able to hear the kids running around in the room next to us...I'm sure they were able to hear this newlywed couple during our midnight rendezvous.

6. Our player's card comped us a "Deluxe King Room", which was supposed to give a view of the Sierra mountains. However, our view was of the Silver Legacy dome, and it was LOUD all night.

7.  Really crappy, thin towels.  Not even worth stealing!  lol!

Compared to Grand Sierra, Silver Legacy beats it out because of all the amenities downstairs with the casinos, shows, and restaurants.

However, Grand Sierra's Summit rooms are a million times better than Silver Legacy's, and dogs are allowed at the hotel. Grand Sierra also has microwaves in fridges in the rooms, so in staying there, you really wouldn't even have to go down to eat. But their casino is tiny in comparison to the Silver Legacy/El Dorado/Circus Circus crew.

02/02/09 | Link | Rating: 2.0
177. Long Beach N.
After giving feedback via online... I did get a response back months later and they offered me a free stay and $25 free slot play which I thought was nice.  Too bad I've moved so I have no clue to how I could take advantage of the offer unless I make a trip out there.  Thanks for the effort in trying to consider my feedback and comments about the Casino.

19/09/11 | Link | Rating: 3.0
178. Mark H.
Front desk sucks. They made no accomidations for me at all. I got checked in at 3:30. I was told check in was 3:00. I was trying to check in since noon. WTF
Paul the front desk manager was very rude and was not knowledgeable at all. I wouldn't stay here with your money!!!! Boooo

17/03/10 | Link | Rating: 1.0
179. Becca W.
This place is the bomb!  We stopped here for the night after leaving Burning Man, and we got an awesome rate on a room through hotwire about 45 minutes before checking in.  The staff was awesome, and the entrance was gorgeous.  Our room was nice, our bed was cozy, and the shower was a gift from God.  After two weeks in the desert I think that's a given though.  We ate dinner at a restaurant in the casino, and had breakfast at a little cafe near the lobby.  Both were very good.  I would definitely come here again.  The minus one star is because they forgot to send up the extra shampoos and conditioners we asked for, but that was the only little issue we had and it wasn't a major one.

21/10/11 | Link | Rating: 4.0
180. Scott L.
2.5 stars

I don't stay here often, mainly because my room is typically comped at the Eldorado but my main beef is the distance from the elevators to the casino floor. Oh my god...you can certainly work up a good sweat going from your room to the casino.

Staff is typically friendly and I like the fact that the casino has a more modern feel to it than some of the other hotels in Reno. I don't like the weird hours that some of the restaurants are open and the comp program is definitely not as good as other places.

I enjoy being able to walk inside the casino between here and the Eldorado and Circus Circus but it would still not be my first choice of places to stay.

18/02/10 | Link | Rating: 2.0
181. Nicole M.
My hubby and I just got home from a mini vacation and stayed at at the Silver Legacy.  We had a great time and a great stay!

(we're looking forward to seeing the remodel of the rooms)

11/07/10 | Link | Rating: 4.0
182. Jacob K.
I am staying at the silver legacy and have never had a more negative experience since I have been here since thurs 7-26-12 I have found glass in my drink, I have had someone try to steal my wallet and my fiancé was assaulted in the casino some guy decided to walk up to her and grab her chest he was arrested and charged with lude and gross conduct we were stuck in the security holding center until 6 am they finally arrested the guy. My fiancé is humiliated,embarrassed and obviously not happy about the situation we feel like this place is a very unsafe environment you get out of town to relax and today is my birthday. We are not the type of people to complain I am a go with the flow kind of guy. I went to the management to try and calm down the situation just asked them If there was anything they could do for her didn't even ask for me and there responce was basically tough shit deal with it. They said they need to investigate the situation I guess when she was grooped they need to know how much or how long the scum bag was squeezing her tits... I don't know about you but that just seems a little ridicules to me!!!  We will never stay at the silver legacy avian and the management and the security director need to take some classes on Customer service.

28/07/12 | Link | Rating: 1.0
183. Sasitorn O.
I would like to give this hotel for 3.5 stars base on the hotel only.

I just got back from  Reno ski trip yesterday. I would say this hotel, including room was good. I think this hotel is the best choice hotels in Reno. I stayed on 32 floor which i had an amazing view. The room by itself was clean. The staff were friendly.

But one thing i hope the casinos should be smoking free, i had really bad allergy all the time i was there.

01/04/10 | Link | Rating: 3.0
184. Irma R.
Came to Reno for Hot August Nights. The room was spacious, clean, but what I didn't like is that when you showered the drain would take forever, so you were in a puddle of water. The hotel didn't have Coke, they had Pepsi (two thumbs down!). The same drinks were a different price at every bar, which sucked. Over all it was just ok, if I had to stay here again I would just because I know what to expect.

10/08/09 | Link | Rating: 2.0
185. Sarah C.
Champagne at check in??? Woo hoo!!!
Having decided to try Reno hotels other than the Peppermill, we made reservations at the Silver Legacy. The had sent me an email for a $40 room rate, so why not? Glad we did!  Upon arrival, the first thing I noticed was the super long, somewhat scary check in line.  What??? On a Sunday????  Well, never fear....They were passing out Champagne!  That was a first for me.  I'm not sure how much it had to do with the champagne or the company that I had in line, but the line went very quickly for how long it had seemed.  The staff at the desk were cheery and helpful even though, obviously overwhelmed with a large crowd.  Our many questions were answered, we were given rooms upstairs away from the large group of teenagers who were staying in the hotel for a sports competition.  Yay for that!  Every staff member we encountered was helpful and cheerful.  The food at the restaurants was quite delicious as well.  I will definitely go back and check out the spa!

25/07/11 | Link | Rating: 4.0
186. Charlie O.
Silver Legacy has always been a favorite of mine. They have good restaurants and of course the Rum bar which is the first place I stop. Get my mojito and head for a good machine to get lost in. I stay away from the tables in this place cuz they are hard to win at. All my luck comes from the slots. Here at the SL I'm about $300.00 ahead so do consider myself to be lucky. What I like most is you can move from one casino to another with ease. CC, ED and SL are all connected so you really do have a very wide choice of restaurants. What I like best is when you go from SL to ED there is the fountains. Very pretty and makes a great backdrop for picture taking. There are also several shops available for those shopaholics.

26/01/09 | Link | Rating: 4.0
187. Haven F.
This review is for our stay at the hotel.

We were driving through Reno on a road trip and needed a place to crash for the night. I called this place up asking what their rates were for the night. The lady on the phone told me that besides the standard rooms, they also had superior and deluxe available. She quoted me the rates which seemed reasonable.

5 minutes after my phone call, we were at the front desk to book a room. The deluxe (what we wanted) and superior were gone, and the rates were $10 more than what she said on the phone. Hmmmm. I wonder how all this changed within 5 minutes. I made it very clear we wanted to stay in a non-smoking room and we were assured that our standard would be smoke free.

Non-smoking, my ass. The room reeked of cigarettes. Everything seemed skeevy and I was afraid to touch anything. You know that gross germy feeling in strip clubs? Kinda like that. The bed wasn't comfortable at all. I began to wonder if they made the rooms so gross so you'd give up on sleeping and go downstairs to gamble.

I gave it two stars since it lacked roaches.

12/11/09 | Link | Rating: 2.0
188. Tori E.
Love this place. ALWAYS stay here. Anytime I need anything they always take care of it right away. I have never experienced any bad staff, actually as a matter of fact, the last time we checked in the gentleman at the front desk went out of his way for us and was incredibly nice. What a change from some of the other places I have stayed in Reno. I think everytime I say here Im always blown away by how nice the staff is. The people I have seen working at Eldorado, Peppermill and Grand Sierra never seem to smile. Here the bellmen are always courteous, always prompt getting our luggage up to the room (and trust me, there is always A LOT of it) and valet is always quick with our car. Its one of the places I stay at often, and I always know I wont have anything to worry about.

15/07/09 | Link | Rating: 5.0
189. love p.
We stayed here few days before Christmas. I booked Online and  T'was the cheapest rate available all across downtown Reno.

Location?
Really Good, nice scene view, not like other hotels that has rooms facing another building or wall...
It's on downtown area, so it was walking distance from the cinema, taquerias, pizza, liquor shops and souvenir shops. Also, we went shopping and it was just a few blocks away to the bus going to the mall.

Room?
We had non-smoking, king size bed, standard room. It has a mini dining table, a scenic big window , cable, bath tub, and set your room temperature.. it costs about $40/night. Check In 3pm and Check Out 12noon.
The room service is really good! Im just not sure if they charged me... Coz i saw $18 bill for 3nights stay Room service... so better ask them about that...

Food?
They got nice restaurant, there's (i think) an italian restaurant that we went one night... it was beside the Oyster restaurant... DONT GO THERE... what a waste... we had like $30/each meal, and it was bad... pasta and some veggie napoleon meal that has tons of yam... I'll suggest to just enjoy the downtown reno and go on that Pizza place..really good pizza!
and look for Taco Del Mar near the Century Theatre! a MUST GO! you can make your own food...and dont forget the best Enchilada Sauce ever! I Swear by this place...YUM!

ok enough with the food, back to the Hotel..:D

Customer Service?
So we went in that italian resto, right? we ended up not finishing our meal so we got a little room service... We get buffalo wings( REALLY GOOD!) and it was in the room in about 15 mins!:)
and The Check In/Check Out just took me a minute to do..:)
also the people on the desks in the Gambling area are very helpful with the information. They dont just answer question, they suggest something too...

Amenities?
They got a little swimming pool(Which was closed due to season)
and a lil jacuzzi( which was open regardless the season)
Circus Circus is connected, so kids of al ages can go play on some circus games and enjoy some circus show every night.

Fitness Center :
gym, not coed:  sauna, steam, area with tv and treats(juices and fruits),shower,and whirlpool. T'was great... very clean,very relaxing, and they offer massage service and some body service... I had to get Deep Tissue... T'was very relaxing...
They charge $8/day on the fitness center... which i think is brilliant than paying another $15 more to the room per night because it covers the Fitness Center as well...and besides,im not there to go to gym everyday..

Ok...so that;s it..really clean and nice place to go relax and gamble...very nice location to go walk a little to go gamble some more in another atmosphere... (You can go check out my other reviews for some other Reno hotels..)

03/01/10 | Link | Rating: 4.0
190. California R.
I enjoyed this Casino and apparently my mom, and everybody else that I know loves this place. I guess its been around for a while if my gf's grandma even likes it =)
Just like any other casino in NV, when you walk in to the Casino it reeks of cigarrette smoke but you cant expect anything else. The dealers are very friendly and they explain to you "whatever" you need to know to play a game. For ex: I learned how to play  "craps" for my first time they dealer stopped to the crap table activity to explain everytime I asked him. LOL True story

The casino is nice too. I stayed on the 20th floor and I seen the view that is priceless. The crowd is a older crowd but there were alot of young ppl there too over this weekend which is good for me because I like young =)

Overall, I like this casino/hotel and I would go back but I would make sure to reserve this hotel in advance because the price was about $150 for one night. NO BUENO!!

24/05/10 | Link | Rating: 4.0
191. Joe M.
Stayed here for a girls' volleyball tournament in late June '10 and the stay was passable.
Check-in is a nightmare. For some reason, they won't check you in early, even if they have a room available. No, you have to wait for 3pm. At around 2pm, the queue started to build, so I got on line. The guest in front of me was rather loud and abusive about having to wait another hour, so I'll thank him for having the staff open up check-in at around 2:30. Later in the week, i saw the line build to about an hour long. Not a great way to start off one's trip.

The room was clean but outdated. I saw I sign that they were re-doing the rooms this summer (doesn't help me now). Maid service was spotty. I asked one night for clean sheets and I got them, but none of them were tucked in.

Views are really nice. We were on the city side, and we got some of the lights at night as well as the mountains in the day.

The hotel staff was either really, really nice and accommodating or really surly. There was no in between.

My first two days I used the fairly well appointed exercise equipment and thought, this is pretty nice. On day three as I picked up a towel to begin working out, I was told that it was an $8 per day charge to use the equipment....huh?  I explained that it was free the previous 2 days but I couldn't convince the staff. I stayed away from this the rest of the 6 days I was there.

The hotel nickels and dimes guests like this to no end. There is no free wi-fi or free business center where you can check e-mail or even print a boarding pass. It's a charge to go online, and $2 more to print a boarding pass. You can't get any cell reception (at least through Verizon) in the spacious lobby. I had to make a call from the parking garage.

All in all, for $99 a night, I got what I paid for.

02/07/10 | Link | Rating: 2.0
192. Jacquee P.
The room was decent but there was a green glow coming from the window that intensified at night.

And the pool is outdoors. And it's closed in the winter. But hey! You can always use the outdoor hot tub! BBBBRRRRR!

But I enjoyed my time here and liked my room because it was comped courtesy of my fren. Thanks RY!

04/12/07 | Link | Rating: 4.0
193. Gabriel S.
This is my go-to hotel when staying Reno. Well ventilated casino near most local stops when in town. It's been five years since my last visit. I have to say desk service wasn't nearly as good as it has been in the past. Maybe it's the economy? Maybe it's the result of renovations I see advertised to come in the near future? Either way indifferent service is not really appreciated when on vacation. That said, maybe I just caught someone on a bad day.

The only problem I had is the same one I had from my last visit 5 years ago. I get a non-smoking room. I don't smoke. The room is my sanctuary from all the public smoking in Reno. You would think the hotel would figure out how to filter out all the cigarette smoke that comes up through the bathroom vents.

Also, it would be nice if you didn't have to pay extra for wi-fi service in your room. Other hotels in town don't.

Tip: keep your bathroom door closed to keep the cigarette smoke out of your room.

05/07/10 | Link | Rating: 3.0
194. Chris M.
Our car was hit and run in the parking lot.  Security was on it and got the license plate.  Many props for security.  Room air is dry.  Gaming is fun.  Food is great.  Free internet will bring me back!  5 star!

10/05/11 | Link | Rating: 5.0
195. Jasmin Lu F.
This was my first time staying at Silver Legacy and the experience was pretty good. The room itself was pretty average. It had all the basic amenities that you'd expect from a hotel, really nothing more and nothing less. I don't have high expectations for hotels no matter how many stars they have but Silver Legacy is pretty decent.

One of the main reasons we chose Silver Legacy is because they hosted the chicken wing cook-off. It was great because we didn't have to travel far to sample all the different kinds of wings.

Another reason I was in favor of Silver Legacy is because one of the neighboring casinos is Circus Circus. The walk to the midway wasn't long at all and we didn't have to stay in one of Circus Circus' rooms next to jumping kids and crying babies I'd imagine occupy 90% of the rooms there.

I recommend Silver Legacy, but I'd be open to staying at a different hotel on my next Reno visit.

24/07/10 | Link | Rating: 4.0
196. Paul O.
Folks, Reno is NOT Las Vegas. Get over it! Comparing a Reno resort to a Vegas resort is pointless. Reno is cleaner, less sleazy, less slick, and less expensive. More cowboys less city slickers. Rant over.

Room: I stayed in a superior suite a week ago with my wife while in town on business. The room was large, nicely decorated, and had an outstanding view in two directions. One of the nicer rooms I've had the pleasure of staying in. I travel frequently and have made 20+ trips to the best resorts at the "V" word, so this is well earned praise. One negative that kept this from being a 5 star review was that the sauna had not been thoroughly cleaned when we got to the room.

Service: Service was professional, friendly, and helpful. Only thing I thought was strange is that you can't borrow a rolly cart to get your luggage, so if you can't carry your own you will need to use the bell desk.

Parking: Plan on driving in multiple circles if you don't use the valet. The lowest level of the parking garage I parked in was level 7. On friday I was up to level 9. Not a real big deal, but thought it was interesting that I was parking higher than most downtown rooms. Access to hotel was easy and near the room elevators.

Location: Very good downtown location between Circus Circus and Harrah's. Many shops, restaurants nearby. Easy access to the Interstate and Virginia St.

Casino: Mining theme - there is a giant animated mine aparatus that dominates the gaming area and has periodic thunder storms. Players descend on escalators into the "mine" to get their silver. Didn't have time for serious gaming, but found that the slots were not too tight & came out a few bux ahead.

Restaurants: Only used the buffet and the cafe. The buffet was an OK value at $18 each. Variety was decent, food was fresh, though entries were a bit greasy. The fruit and deserts were the stars od the show. I also had several breakfasts at the Sedona cafe. The price was not out of line and I enoyed them all. My wife had a seafood pasta dish and really enjoyed it.

Overall, my wife and I really enoyed our stay and plan on returning for an actual vacation.

01/07/11 | Link | Rating: 4.0
197. Sonnia K.
ZERO STARS for this hotel because they tolerate lying employees such as their shuttle driver Michael. Their shuttle service signboard said "service starts at 5am to midnight, every hour and half hour." I believe that was the same as El Dorado and Harrah's. We didn't have a problem with El Dorado and Harrah's, but here in Silver Legacy, we got lied at by Michael. He bluntly told us around 5:00pm that the shuttle service was unavailable because he all of a sudden had to drive a group of baseball players. Duh. We went back inside the hotel but we waited by the door to observe. Guess what, he didn't drive a group of baseball players. He just sat there, with his engine running and waited for other passengers. What a bullshit customer service! He could've just told us honestly that he didn't want to accommodate me and my fiancé. Period. I could've understood the truth better than looking at him from afar with a big lying smirk on his face. He couldn't even look at us straight in the eye. I ADVICE EVERYBODY NOT TO USE THIS HOTEL because they hire liars and you don't want to get bullshit customer service. I advice you go to El Dorado or Harrah's because those were the hotels that accommodated us with a smile in their shuttle. I will definitely make it a point to always advertise that to all my Twitter and Facebook friends, hopefully they advice all their other friends too. Stay away from this place!

06/09/11 | Link | Rating: 1.0
198. Anthony P.
I didn't find a category for the Silver Legacy Sports Book Bar. BUT.....i'm writing this review because the bar and the bartendresses were friggin awesome!!!! First, it's away from all the bells, whistles, " Wheel of Fortune" shouting samples form slot machines etc etc. You sit down....you put a few bucks into the video poker machine...he lovely Valerie (?) comes up and asks for your order. I called Grey Goose martini straight up with a lemon twist. It's poured from the bottle..not a gun that could be pouring Chateau de Safeway brand Vodka. So for a lousy 5 bucks, i'm drinking several Grey Goose martinis, conversing with a wonderfuly talented, personable, and very helpful bartendress. Life was good. Considering I was getting my ass handed to me at the tables, it was a safe haven for me and my compadres.
If your there...make it a point to enjoy the best secret in the Silver Legacy Casino.....I'm just saying!

20/07/11 | Link | Rating: 5.0
199. Ursula O.
Nice, crowded, fun!

13/08/11 | Link | Rating: 4.0
200. Yolanda G.
I loved how friendly the front desk agents were even at the time i arrived!  I believe the front desk agent was Blaten! He was sweet!

15/02/12 | Link | Rating: 5.0
201. Jason B.
Went to the comedy club and the buffet.  They have killer deals for dinner and comedy show here.  Buffet was seafood (friday) and was decent....comedy club was good too.  Recommended.

19/09/09 | Link | Rating: 4.0
202. Kayla N.
Good place to gamble and a nice center point for downtown.

Gambling prices are pretty decent.

I've never stayed there myself but I've been in the rooms before and they looked pretty nice.

Connects to a bunch of other hotels and has access to lots of bars.

29/12/09 | Link | Rating: 3.0
203. Dale M.
I stayed here for one night on December 7th-December 8th 2011. The room was very clean. Beautiful view from the 17th floor of the hotel.  Food was awesome at the restaurant.  Only disappointment was we couldn't win anything from the slot machines in the casino.

25/03/12 | Link | Rating: 5.0
204. Erin V.
Went for the holiday and saw Aladdin at the El Dorado.  But we took the All West casino bus up.  They had to chain up (better them then me) and the ride was long but very comfortable.  With the $35 round trip ride you get $10 gaming credit and $5 food credit.  We spent more time gaming in Silver Legacy due to this.  We also had brunch/lunch at Silver Legacy's buffet.  Lots of people there, but the food was excellent.  Plus with the $5 food coupon it cost two of us less then $12.  The cocktail ladies on the casino floor were very attentive and quick.

31/12/12 | Link | Rating: 4.0
205. audra c.
To this day im still not sure how we got such an amazing deal on our rooms! I mean AMAZING!!!! We booked 3 rooms all w 2 queen sized beds for $7 a piece on Hotwire! not $70 or $77 but 7 bucks! It was in early december we went and damn did we have a great time! the staff here were awesome and the 24/7 diners were bomb. wish i could remeber the names but i had the best steak and eggs ever here!! So if your planning a trip to Reno i suggest staying here. Its right on the strip and its full of awesome deals and great gambling!!!

29/06/11 | Link | Rating: 5.0
206. Greg N.
Well being accustomed to Reno's below average offerings, I booked this place on the way to Denver not having any great expectations. Arriving at 3 am, I was greeted by a well mannered and extremely pleasant man named David. Unlike most hotels in the same price range I was not greeted by a half awake careless and tired employee. Were checked in without a hassle. The rooms were awesome. I felt like I was in a Hilton Garden Inn, meaning that the rooms were well cleaned and nicely furnished. There were no strange odors or suspicious stains anywhere. Our stay was short but very pleasant. Also I want to point out that it was only $45. What more can you ask for. Let's just say that thus place was much better than Peppermill and Atlantis combined. Not to mention most Casinos in South Lake Tahoe. Silver Legacy is my new pick for when I'm in Reno.

09/08/11 | Link | Rating: 4.0
207. Lindsey J.
So I usually stay here because:
1. It is connected to Circus Circus and El Dorado, enough said!
2. Hella roulette tables. If it is a busy night like Friday or Saturday, you can always casino hop and check out the other tables. In my opinion, SL has the best tables and waitresses are quick!
3. Love the Sterling's Seafood restaurant. You might have to make a reservation or go early but so worth it!
4. Reasonable prices for the room you are getting. You can always ask for a higher room floor so you can get a great view of the city.

My only complaint~they charge you an extra few bucks if you don't check out before leaving. I have always left without check out and always get charged for it. Don't matter because I always walk away with more money than I brought but still very annoying. Plus they usually are supper busy and don't want to wait in line.

Overall, love this place!

08/12/10 | Link | Rating: 4.0
208. Lonnie R.
Stayed here for one night recently.  Room was OK, pretty clean.  The mattress left a little to be desired though.  Not very comfortable.  The price was right, $49 for the night.  I would stay here again.  It is no Bellagio or Venetian but for the price and being in Reno you can't go wrong.  Pretty good restaurant downstairs also, Sterlings.

Got a handicapped room for my parents which was very nice.  Much bigger than my room.  Way more comfortable bed also, although I did not sleep in it, just rested on it for a few minutes while they got ready for dinner.  

I was pretty lucky at the tables to, I like the dealers here.

I give it 3 stars because I did stay once at the Grand Sierra Resort up on one of the remodeled floors and that was nice.

I would stay here again if need be.

26/06/09 | Link | Rating: 3.0
209. Dr J.
I haven't been to Reno much, so my guess is that there aren't very many options here for truly comfortable, clean places to stay. Our room here was fairly dingy and muggy. The lobby is nice and the casino is good too. The people who work here were all very nice and helpful. It's just okay for a hotel, but may be above the line for a hotel in reno. We enjoyed our stay here and had a good time, but may experiment and try a different place next time we go to Reno.

07/03/13 | Link | Rating: 3.0
210. L P.
We stayed here after the Santa Pub Crawl.  The room was nice and the bed was comfortable.  I once stayed here when it had its original decor so it was a definite upgrade.  Wish the bathroom had been a little bigger so I could have escaped when my husband was trowing up while I was in the shower.

13/12/11 | Link | Rating: 4.0
211. Roger N.
GOOD,
Our heating system went out at home so my wife and I decided to go down and check in to a suite at the Silver Legacy. I was trying to make the best of a bad situation. The room was very very nice and the price was less than what I expected.  We had dinner at Sterling's which is a high end steakhouse. The food was fantastic and again the price was very reasonable for a quality meal with service that could only be described as perfect.  We went over to the Eldorado to do some gambling and the staff at the craps table were very friendly and we had a great time even though my luck was not good with the gambling.

BAD
The heating system going out cost me over $500 at the craps table.

08/01/11 | Link | Rating: 5.0
212. Alex K.
We booked a Saturday night through Hotels. com. The reservation was for a king non-smoking. Upon arrival we were told that the room is not available and basically anything you book through a third party is not guaranteed at all by the Silver Legacy. What's the point of booking at all then??? We were "kindly" offered a smoking double queen! Really? It took us calling for the manager and my wife literally having to demonstrate her inhaler to prove that she indeed does have asthma in order for the room we booked to finally magically become available. We happily took the keys and were off to our room. Without even asking what was that all about and why were we denied what we booked in the first place. Not a pleasant experience to say the least. With an exception of a shower that made a sound of a dying elephant when you turn it on the room was nice and clean and fairly up to date. Can't say the same about the halls. Casino air is terrible. They either save money on oxygen or I don't know what it is but we had to go outside from time to time just to breath which never happened in either Tahoe or Vegas. So to summarize, we rarely travel to Reno but whenever we go there next time we'll stay somewhere else.

22/03/13 | Link | Rating: 3.0
213. Lori K.
Stayed here last week during a trip we took to go boarding in Tahoe.  This was a bit further than staying closer to the ski resorts in Tahoe, but it was way cheaper and rooms were more available.

We got in pretty late, as we got stuck in a snow storm driving to Reno.  I made reservations in advance though so I wasn't too worried.  Check-in went smoothly and we even got upgraded to a suite for no extra charge.  Now, why the 2 stars you ask?  As soon as we stepped into the room, the first thing I noticed was that it reeked of smoke.  I requested a non-smoking room.  The smell was so bad, I obtained an instant headache and eyes started to hurt.  When I went down to the front desk, the staff member insisted there where absolutely no more rooms available and there was nothing she could do.  So, she sent up a maid to spray the room, which she claimed would get rid of the smell.  Instead, the spray left a really strong fragrance that mixed horribly with the smoke and left me feeling nauseous.  At that point, I went down and and said I was checking out and staying somewhere else.  That time, a different man helped me and he said he'd figure something out.  Thank goodness!  So we ended up getting a non-smoking room that miraculously became available... yeah right.

Since the room and bed was smaller, we needed a rollaway.  So, we called in to request one and it took almost an hour to come.  When I called to see what happened, they said there were only 2 housekeeping staff members working in the entire hotel.  In the end, we went to bed at almost 3am and woke up late to go boarding the next day.

Now, despite the room and rollaway issue, the rooms actually were pretty decent.  They were spacious, clean, and would have been a good alternative to staying at an expensive room in Tahoe.  But with the luck we had, I think I would have rather forked out the extra money to stay in Tahoe.

03/01/10 | Link | Rating: 2.0
214. My Review S.
When we come to Reno this is me and the wifeys spot!
Because they're in direct competition with Vegas they have excellent deals.
Not to mention good food at there restaurants!!!!
My kinda spot :)

03/08/10 | Link | Rating: 4.0
215. Nani V.
I came here with my mom, sister, and nephew a few years ago. We had an awesome time here. My sister treated everyone, which was SWEET! I wasn't 21 at the time, so I didn't really get to do anything, other than hang out with my nephew at Circus Circus.

The rooms were okay. We had two Full/Queen size beds in the room. I chilled there most of the time we were there for two days and watched TV. Still had a great time.

03/02/08 | Link | Rating: 3.0
216. Sidney S.
Silver Legacy wins my business every year! I admit I regularly visit Reno 2-3 times a year just for a quick weekend getaway and I love it here!

Do check out the lounge and night club downstair if your a party goer!

24/02/11 | Link | Rating: 5.0
217. Ellen C.
We stayed at the Silver Legacy the night of the Santa Pub Crawl.  The downtown location was excellent.  The room was nice.  The old-style light fixtures were quaint and added character to the room.  Everything was clean.  View from the room was good.  The bed could have been a bit more plush, but it was fine for one night.  

The only problem we had was no warm air coming out of the heat vent -- we called the front desk.  Within minutes, a service person arrived at our door and fixed the problem in less than 3 minutes (he flicked a switch or something).  All in all, our stay was good and the price ($59) was reasonable.  I would (and probably will) stay here again.

17/12/09 | Link | Rating: 4.0
218. R Marie H.
One star for the lobby.  ZERO stars for the rest of the joint.  I have never felt so nickle and dimed at a hotel.  "free" wifi was for only one device (laptop OR cell phone, not both, and never mind a second person getting any access), and it included a gray bar across the top of the browser screen which totally covered up the navigation area of the websites I wanted to use.  Premium wifi was $4, but we did not purchase it.
The pool closed at 8, which seemed far too early, and the indoor hot tubs were gender segregated, so I could not go for a soak with my husband.  When I told the spa employee on the phone that segregated spa facilities is something that should be on their website, as I would not have booked a room had I known, she replied in a very cold voice that she would tell her manager I thought so.  She didn't even say she was sorry.
The room was humid and stuffy, even with the AC on full.  Housekeeping took it upon themselves to turn off the AC during the day, so each afternoon we had to start over in trying to get the room to a comfortable temperature.  It was a non smoking room, but it smelled like stale smoke.
We wanted to walk to walgreens (we had seen one only a couple of blocks away when we arrived at the hotel.)  three employees at the front desk, after talking amongst themselves, could not agree on how best to get out of the casino, much less give intelligible directions to Walgreens.  Fortunately, when we exited through the nearest door, the first homeless guy we saw on the street was friendly and helpful and gave us useful directions.
The toilet paper in the bathroom was not normal hotel thin, but more like port a potty thin.
2/3 of the parking garage, and all the good spots, are reserved for gamblers in the premier club, so it was a pain each time we had to move the rental car.

They wanted $2 to print a boarding pass.  Really.  Um, they do that for FREE at the airport, or at days inn, or super 8.

I felt like every time I turned around I was encountering an employee who though I was out of my mind for expecting the amenities to be similar to what I enjoy at a Comfort or Fairfield inn.

This place might be ok for gambling, but it was awful for everything else, as far as I could tell.
If the Roller Skating Association decides to have their 2015 conference there, we will either not attend the convention, or we will stay at circus circus or something.  no chance I will ever go back to the silver legacy, even though their lobby was really, truly beautiful.

14/05/13 | Link | Rating: 1.0
219. Steven P.
Nice and clean.

Friendly dealers.

One of better casino in downtown.

That is good enough for me.

13/10/10 | Link | Rating: 4.0
220. Robert L.
Location is good. Everything else is bad.

The decor in the room is apparently supposed to remind you of the silver mining era of Nevada. Which either means (a) leave all the old crap in the room and it's "nouveau chic" or (b) get new stuff that looks old so it's "nouveau chic".  At any rate, the furniture looked old.

We arrived really late (1am). Thank goodness too, because that meant that I was tired out from a long drive.  If it weren't for that, I would not have been able to sleep due to the elevator noise (our room was near the elevator) and the car noise (our room also happened to look into one of the top floors of the adjacent parking garage).  I'm not talking about noise from people getting in and out of the elevator, I'm talking about noise from the machine that moves the elevator up and down. WHHHIIRRRRR CHUG CHUG WHIRRRRR. The elevator + car noise woke me up in the morning.

I wanted to complain in the morning when we checked out, as we only stayed one night. Thank goodness or second night in Reno was at Circus Circus.  But the line was too long and it was the weekend of the Rib fest and I wanted to get my grub on.

So we did express checkout, thanked the Lord we only booked one night, and had ourselves a great day in Reno.

2 stars because if this place is the cheapest in all of Reno, I'll be back. Though I'll make sure to request a room NOT adjacent to the elevator and NOT by the parking garage.

08/09/10 | Link | Rating: 2.0
221. Tony U.
Stayed here over the weekend for about $75/night on a Friday and Saturday night.  I haven't been here in years, but I enjoyed my stay.  The crowd isn't always the nicest here.  That is how it is in small town Casinos.

Maybe I had a bad morning, but as I was walking to the self parking elevator, about 10 of us got on.  I was the last.  The parking elevator has at least 9 floors and the floor buttons.  Someone was asking me to hit the 9th floor for them.  I couldn't find it because of how the elevators floor numbers were arranged.  I was asking where the "9 button" was and the woman sort of playfully but sardonically replied, "oh the 9 buttons there; been there DONE that..."

To make a long story short, this woman and possibly her daughter who was around 26 or so both kept being smart asses and using sarcastic humor about the fact I had trouble finding their floors and saying aloud in the elevator what they thought I was thinking because I wasn't responding to them saying things like, "oh you sure really know how to push his buttons diane"; "oh yes I do shirley, and it looks like got him angry all right, hahaha!"  "you know it diane!  haha! push his buttons, aha ha!"

They were laughing as if they wanted me to respond but I ignored them and for the next 4 floors, they kepts yackin' in their dried out morning scarred cigarette trashy voices thinking they were being funny when they were down right obnoxious.

Whew.  Glad I got that off my chest.  Those two women looked like normal females but their conversational context sounded like bitter old man truck driver types.  Quite disturbing and very unattractive to say the least.  I wasn't going to write anything positive about them as they just made the grumpy me in the morning even grumpier.

To make matters worst on the way out of the Casino, another random person started making conversation with me.  Mind you, I hate talking in the morning to anyone.  I really hate it when strangers try to make conversation with me, especially when it is obnoxious conversation or when someone randomly tries to say something funny (that isn't funny) and keeps laughing as if that'll make whatever they said funnier or to receive some sort of confirmation that what they said was funny....

Anyhow, as I was leaving my room from the 29th floor, a man was on the elevator, an elevator that was already too crowded.  And he was saying hi to everyone and I naturally ignored him because I didn't know him or suspect that he was talking to me and besides, i wasn't in the mood in the first place for conversation.

Of course, after saying various flirtatious and friendly things to the various females on the elevator who didn't mind his forceful amicability, this man, who wore an Army veterans cap and was around 64 or 65 years old then said loudly in a very rude and bitterly sarcastic tone, "When I said "hi" I meant YOU too."  Note how he didn't even address me as mister or used any form of sincerity whatsoever.  I replied, "oh, sorry, I didn't notice, I am still waking up" which got a few friendly laughs to which this stubborn old chap replied back, "Well WHY aren't you back in your room getting MORE rest?  Isn't THIS A resort???"

I really hate it when people preach to me.  Especially when strangers, IN THE MORNING, preach to me.

So I finally replied back, "there's no time.  YOU should know THAT!"  making reference to the fact he was old and wouldn't have time to be alive anymore.  This got a few laughs and he shut up. I felt bad for saying that but I don't like being disturbed forcefully.

I hate it when I get egged on.  I like to mind my own business, but at least 100 times a year, it seems that there is always someone who thinks I am their busines.  Why are people like that?  Can't they just mind their own business?

Thanks for letting me vent.

Where was I?  The casino tables are ok and the free drinks cocktail service is reliable.  The sports bar is very clean and the place is always lively.  The 24 hour coffee shop is reliable and the checking in and out is fast and reliable.  I particularly love their express check out system which is linked to the television.  The cafe is pointless.  The line is always too long and the service is at a snail's pace.  It's faster to drive a mile to Starbucks and walk in a buy a coffee and drive back and go up to your hotel room then waiting in line for coffee at Silver Legacy's cafe.

The showers in my room pretty much sucked as the water funnels out very narrowly and doesn't massage the body too well.  I did love how in the hallway, there was a cart with miscellaneous things like towels, mouthwash, shampoo, etc. in case you ran out.  Quite smart.

I didn't win any money over the weekend.  I think I lost about $100 playing 21 and then lost $1.00 at the Penny Slots.  Yeah, I'm a real high roller alright!

21/07/08 | Link | Rating: 4.0
222. Dan M.
It's one of the nicer places in Reno, but the floor staff isn't the nicest in the world.  I ended up losing most of my money at the Eldorado, instead of Silver Legacy.  I talked to some people that got there room for free because they were in a blackjack tournament.  They got there rooms payed for, for entering a $100 tournament for the whole weekend and I payed $120 a night.  I felt a little ripped off.  

None of the restaurants on the area were very good.  I would venture out to eat in Reno.

24/03/11 | Link | Rating: 3.0
223. Bernard F.
They gave us a handicap access room because they didn't have any other rooms available in non-smoking.

Staff and dealers are friendly.

There are plenty of choices to eat and drink.

16/02/11 | Link | Rating: 4.0
224. Christene M.
I was reading some reviews of the Silver Legacy and I can't believe how many 1 star reviews are on here!  I should have written a review of this place a long time ago but I just never thought of it since most of the reviews I write are San Francisco ones since that's where I live.  
The Silver Legacy is one of the best casino's I have ever been to for so many reasons.  Everyone is so nice and accommodating.  The food is delicious.  We get a lot of great perks and reasons to come back.  I also love how it is connected to the Eldorado and Circus Circus.  It is not overwhelmingly big like some of the casino's in Las Vegas.  And one of the most important factors that I don't think too many people think of is the Silver Legacy is safe and has excellent security.  You have to show your room key to the security guard by the elevators which I am surprised most casino's in Las Vegas don't have.  I can gamble by myself at 3 or 4 am and not worry if some shady person is going to follow me around the casino.  Also if you win, the staff offers to escort you to your room.  I think that is great.  
I have never encountered any problem with the Silver Legacy staff.  Our host Arturo and the entire VIP staff are very accommodating and always makes sure we have a most pleasant trip.  Jason at the Bell Desk is always helpful. Gary and all the staff at Sterling's and the Buffet are always welcoming.  
There are a few things that could improve such as the amount of free play earned based on your play with the Club Legacy Rewards program.  I just don't think it's much when you gamble with a thousand dollars to only get back  $7 for instance.  It just isn't much of a reward.  But that is a minor issue considering all the good things Silver Legacy has to offer.
Also lately, it has been really hard to win anything but that seems to be the case with all casinos these days.  There are way too many junk penny machines and not enough loose slots.  The jackpots for dollar and quarter machines are less in amount than before and don't hit as often.  Maybe gaming officials changed machines and tables because of the bad economy.  I don't know.  But that is another issue completely.
All in all though I would definitely give Silver Legacy a 4.5 or 5 star rating every time and that is why we always stay here whenever we visit Reno!

21/11/11 | Link | Rating: 5.0
225. Nick P.
Highly not bad?  Exceptionally average?  Wonderfully normal?

A very nice experience essentially.  Quick check in lines that featured free champagne, a very nice lobby and decor scheme (sort of neo-westerny), nice enough rooms, and dirt cheap for a Sunday night.  

Easily connected to everything else too, so yay for that.  After all, a drunk walk through Circus Circus is an experience we all should have at some point.

Bartenders were pretty great (hooray for heavy pouring hands!) and clued us into happy hour specials on arrival.

Not Vegas certainly but an altogether not-unpleasant way to spend a weekend.  You go Reno.

18/01/11 | Link | Rating: 4.0
226. X X.
I am very upset about my last visit here last weekend.  I come to this casino often and that is going to change from here on. Last weekend when I went with some friends there was an argument with my friend and another casino patron who said something extremely foul to my friend, the pitt boss Bruce immediately went off on me after I was not even involved  so did the long haired blonde pitt boss snatch, even after I told them they can rewind their video and see for themselves.  I have brought guests here often with me and always rave about gambling here, I am DONE and will not step foot in here again after the way I was treated. They should know me enough at this place that I would never act out of line and they should of not made me guilty by association considering I was trying to stop the whole thing. Silver Legacy i'm done with you. I rather stay in California and hit up an Indian Casino.  My view on Reno Casinos suck and they don't know how to keep customers coming back.

23/08/12 | Link | Rating: 1.0
227. Leah D.
We were upgraded to a king superior room because they had sold out the hotel and by the time we checked in, that was all they had eft (as we had a reservation) so that was a nice surprise. The room was clean, nice & newly updated! The strange thing was that there wasn't a comforter on the bed, only sheets & a thin blanket. We ordered room service and couldn't believe how reasonably priced it was! Location is perfect! We would 100 % stay here again!

19/02/12 | Link | Rating: 5.0
228. Sean L.
We stayed at the SL for two days on a ski trip.
Our room - with a complimentary Jacuzzi - was an excellent bargain! It was very clean; the bathroom and the marbled shower was ENORMOUS; comfortable sofa & bed; and a nice HDTV!
The hotel is connected to Eldorado & Circus Circus, so that means more sources of fun & food. It's very convenient when it's literally a 3-minute walk to the Flavors! Buffet and other restaurants.

25/12/10 | Link | Rating: 4.0
229. Yasaman D.
I stayed in the hotel with my family during our ski trip. Since it was Christmas break, the hotel was really crowded, long lines for getting on elevators, check-in, check-out and of course for restaurants!

- The parking is FREE but you may end up finding a spot on the 10th floor.

-The Internet is also FREE but it was down or really slow during our stay.

-Room itself was clean and neat, maybe not as nice as I expected but nothing bad about it.

-FYI Rooms don't come with coffeemaker or fridge but there are many coffee shops in the Lobby.

My favorite thing about the hotel is that it is connected to El dorado hotel (w/ good restaurants) and Circus Circus hotel (w/ arcade and game rooms for kids) so most likely you won't get bored during your stay.

29/12/10 | Link | Rating: 4.0
230. Rodel R.
Wow, I wish you Casinos would stop with the 6 to 5 blackjack tables.

Silver Legacy has some fun Blackjack tournaments though, with five players buying in for $10 each and the winner takes home the pot.  I also enjoy the variety of the penny slots, but other than that, I spend more of my time at Circus Circus.

Keep in mind that this Casino is REALLY STINGY WHEN IT COMES TO COMPS!  You literally have to come here weekly to gain any sort of recognition let alone a complementary room.  I guess the comp dollars they should be giving you go towards the upkeep of that fake silver miner?

03/11/10 | Link | Rating: 3.0
231. Nader M.
After driving through the storm for 6 hours, all the staff pleased us with their friendly smile. we were so happy of the service. Their 24 hours menu is great, we ordered dinner at 4 am and they were soo fast and the food was good.
Room condition was great, comfortable bed and clean bathroom. we got good view of the mountains too.
their buffet is highly recommended and also their Rum bar is amazing, their slot machines suck because they just ate our money lol
but overall we had blast, i will def go to Silver Legacy again

28/03/11 | Link | Rating: 5.0
232. Dean J.
This was the same price as the Peppermill - or any other large casino in town - which is to say *pricey*.  I could have stayed at Harrah's for about 1/5th of the price.  

The room we were in was *worn*.  Signs in the casino proclaimed "renovated rooms, Summer 2010!".  It's September 2010.  My room looked like it was renovated twenty years gone.  The bed was about the consistency of a pool table.  We reserved a nonsmoking room.  We got a smoking room, and they were sold out of nonsmoking.  

The parking lot is a nightmare; driving into/out of the Peppermill is *easy*, and they also have flat-lot parking if that helps you.  The Silver Legacy has a tiny maze of a lot... because they closed half of it to valet, near as we can tell.  It made leaving the casino a twenty minute headache, and getting back in twenty minutes more.

Finding that someone had washed toilet paper into our sheets was another value-add.

06/09/10 | Link | Rating: 2.0
233. monica o.
In the pix the beds luk so much bigger!  It stinks like cigarette smoke.... The pillowcase and bedsheets had blood stains

01/01/12 | Link | Rating: 1.0
234. Miles R.
I came here with my boyfriend Around March for our birthday present for each other. Making reservations was soo easy which it should be. Just go to their website and enter what dates you want to visit how many people and there you go. Checking in was easy. And the best thing i love is that there is a guard before you enter the elevators to the rooms. He checks to see if you have a room key before you enter the elevator. And its connected to 2 other hotels. One thing i really did appreciate is that i left my charger and my camera batter in our room when we checked out. But good thing they had it and they shipped it back to me. Our room was clean didn't have any smoke smell. I would come back.

03/05/12 | Link | Rating: 4.0
235. Austin N.
I've stayed at SL for years, to put a number probably 6-7.

I mostly always use it just to sleep, it's not nice enough to lounge around in it. Now that I'm old enough to gamble, I love it more. I can't stand Circus Circus' faded tables and dim lights. Silver Legacy's Casino is MUCH more upscale with it's attentive dealers, flat screens, and cocktail waitresses everywhere (to give drinks often... don't get bad ideas!)

I've always had a great time on the tables here, and the also have a wide variety of slots.

As for their rooms, they've gotten nicer over the years, I hear it's a hit or miss though. Some rooms have been refurbished, while others have not. I recommend asking for the newer rooms with the flat screens, or just stay at Eldorado and play at SL!

03/01/11 | Link | Rating: 4.0
236. Terra G.
I spent a Monday-Friday at the Silver Legacy in early May for a work conference.

The rooms were pretty nice, but I got tired of everything smelling like smoke. I know it's a casino, but the whole place just seemed dark and smelly. I visited Vegas a few weeks after visiting Reno and I've got to say, Reno just doesn't stack up. I think the Silver Legacy could learn a little from the freshness Vegas hotels manage to maintain, as it sucks to come back home with a cough from inhaling so much smoke.

The food at the Silver Legacy was pretty good and it was nice to be able to walk between hotels without having to negotiate traffic.

I did find that the slots at the Silver Legacy were much kinder than the slots in Vegas. :)

25/05/11 | Link | Rating: 3.0
237. Kenson K.
My favorite hotel is still the Atlantis or Peppermill. The Silver Legacy is decent. The rooms are clean, staff friendly. The casino is good with a whole lotta blackjack tables. Keep your eyes open, some of the blackjack tables are better than the others. Some tables payout 5 to 6 on blackjack while others payout 3 to 2. I think the single deck pays the 5 to 6.

14/11/10 | Link | Rating: 4.0
238. Dale G.
$50 for a room on the weekend?  Now that is a good deal.  The room was clean, bed comfy, and free valet parking.  Maybe i've become so use to the high prices in the bay area that i'm dazzled when the value way exceeds the cost.

21/06/10 | Link | Rating: 4.0
239. Allison H.
The Silver Legacy, El Dorado, and Circus Circus are all connected. What does this mean? One never has to step outside to experience the full gamit of casino fun. Yes, the recirculated air dries you out. Yes, it smells like stale air freshener (well, better than stale cigarettes, right?). But hey, you came to a casino, what are you expecting?

The rooms were comfortable, room service tasty and quick, and you can get nearly any food you want at any time of day.  Not bad.

09/06/10 | Link | Rating: 3.0
240. Artem M.
I was amazed with a professionalism of staff.  First of all when we got into our room, the facet did not work.  Our room was changed with no problem.  Next I lost/forgot my keys somewhere, the guy in a front desk called almost every hotel's security and housekeeping around and went around looking for my keys (although he didnt have to do it)  Eventually he found my keys through a housekeeper.  And finally when I got to a parking garage, I saw my car's bumper was laying shattered on a ground.  I was really pissed and upset but security guy came to me, gave me report and the lady who was working there saw a guy who hit my car, wrote his license plate number and reported as witness.  Now my car is fixed for free by the guy who hit and run my car.  
Rooms are nice with a nice view, prices are affordable and it's in a middle of a 3 connected casinos from other hotels.

23/02/11 | Link | Rating: 5.0
241. Paige B.
Really poor customer service. One hour wait to register at check in. Our shower leaked onto the floor below, 2 engineers really invaded our privacy, coming in either while we were in our pjs or actually in the shower. Gave us a new room but not on the same floor as our other group. Minimal apology for the inconvenience, no offer to help move luggage, no offer of a breakfast coupon at their dismal buffet even. Avoid.

28/12/09 | Link | Rating: 1.0
242. eric k.
Free parking... yes you have to drive like 7 levels up, but it's still covered, and it's free.

good room rates... we went up on the 2nd part of the three day weekend and it wasn't crazy nuts busy and we got in for like $50 for the night.

free internet ...  not fast, but better than dialup

room size was pretty good, bed was big and clean.  I've been in worse.

The coupon situation is a bit weird in that they give you a sheet of coupons, but only good for 1 person....  not for a couple.... whatever, a good excuse to get out of the hotel.

Staff were polite, efficient, and there wasn't alot of crap that we had to endure to check in/out.

I'd go back.

26/01/11 | Link | Rating: 4.0
243. J K.
Love, love, love this place. I left the Nugget after one horrid night and came here. This hotel was half the price but a million times nicer, cleaner and friendlier. PLUS their outdoor pool is open. Hello! Love it and would stay again.

25/07/12 | Link | Rating: 5.0
244. Jim T.
Guest service just doesn't get any worse than this . I've stayed in many different hotels in the United States and abroad but have never experienced any thing close to the rudeness I received here. Jessica smith  , the front desk night manager was just TERRIBLE !!

29/09/11 | Link | Rating: 1.0
245. C T.
Found the hotel really old.  The rooms are really small.  For the 2 bedded rooms, the bed nearest the window is so close to the window and curtains, you can only get into the bed sideways!

The casino is all right.  I like the Players Club.  The points you earn go towards the hotel bill or restaurants.  

The parking garage should have more handicapped parking spots.  

I like that the hotels are connected and you can walk from one hotel to another.

13/08/10 | Link | Rating: 3.0
246. Thuyvi M.
3.5 stars--We just got back from reno for my husbands 30th bday since hes never been we decided to head to reno thinking it was cheaper than vegas.  Turns out to be the same price haha.  anyways the hotel is ok and very clean.  The staff at the front desk was VERY friendly and nice.  I had to knock one star off for the room. We got the spa suite with a view and omg what a horrible view.  All we saw was a beat up tore up pool.  I know they were renovating the pool or whatever but it was very distracting trying to sleep in while they were making a bunch of noise working.  We also put the DND sign on our door and still the housekeeping lady still came in.  The room did seem outdated and it was weird how they had a little flat screen tv at a odd place where I couldnt even watch tv laying in the bed.  Overall the price we paid for the spa suite was not worth it.  If I ever return to Silvery Legacy then I would just get a regular room.  

I love their casino.  Lots of table and slot machines.  The dealers were very cool and outgoing except for one chick who didnt look like she wanted to be there.  However there isnt live poker at this casino they now have some automated poker thing.  Which looks cool but its more fun playing live with actual cards and stuff.

29/03/10 | Link | Rating: 4.0
247. Daniel A.
I was very disappointed with the customer service on my last stay.  I put the wrong card down on my room and did had appearently it declined.  Not one person from the front desk contacted me.  I happened to the check on my card online and found this out myself.  I called the front desk to put a new card on file and the guy treated me like crap.  Then the next morning at check out the girl was just a's rude and told me it was not their responsibity to contact me to get a new card. Amazingly rude.

The room was very average.

 On the contrary of my stay at the spa I got a massage with Gabby.   She was amazing.  I will stay somewhere else in the future and come to the spa  just for gabby at the spa.

09/07/12 | Link | Rating: 1.0
248. Stephen M.
Casino was recently renovated in a few areas. Not completely confusing to navigate. Staff are friendly enough.

04/12/11 | Link | Rating: 3.0
249. Nicole L.
Front Desk Service was great- very friendly

Cleanliness of Room- left something to be desired- Not bad, but not the cleanest

I do however love that this hotel is connect to 2 others which means you don't have to walk around outside which creeped me out :)

20/06/11 | Link | Rating: 3.0
250. David K.
The front desk people were friendly, also they were handing out free champagne during the NYE weekend. The rooms were clean and newly renovated so no complaints. The only complaint we did have was in the morning the ran out of hot water for the showers! haha seriously was there that many people taking hot showers in the morning? Had to call in and complain about that but other than that everything else seemed okay.  We did notice that we didnt have a desk chair in our room which was weird since our friends room had one, so I had to call and make sure they didnt charge us for that. I did like that El Dorado and Circus Circus were connected to each other, so we didnt have to freeze our asses off walking from hotel to hotel.

06/01/11 | Link | Rating: 3.0
251. Greg G.
This place is a great value.  Room and tax were 35, resort fees added another 11 dollars.  The room was clean, the bed was comfortable and the room temperature was pretty easy tor regulate.  I did find that the quality of the linens was a bit lacking and their bath towels are about the size of an over sized hand towel.  So, if one is a bulimic super model, you're covered.  If you are a nicely proportioned middle aged male, you're gonna get a little chilly  using one of their towels to dry off.  Still it's cheap and clean so who the hell am I to complain right??

12/04/12 | Link | Rating: 3.0
252. Corey G.
$58 for a double room:  BOOM.  (it was a govt rate, I should add).

Decent casino (I don't really gamble).  Room was nice and clean.  Centralized location.  Good choice when you're in Reno.

08/06/08 | Link | Rating: 4.0
253. Lorrie M.
I think this place in general is better than Circus Circus and if I had to stay in this area next time I would definitely choose Silver Legacy. Overall the the prices are decent and the hotel rooms as well as the casino floor / restaurants exhibit a cleaner and better "feel" than all of the other casinos in this specific area.

Of course, if you were to stay in Reno, I'd still recommend Atlantis or Peppermill as your choice of destination but Silver Legacy is a good choice as well as it is close to everything else.

Their restaurants serve pretty decent meals and their cafe has very cheap "late night" or "early morning" menus that are worth while. Their buffet is ok, I would just spend a few more dollars to eat something else or go across town for Toucan Charlie's, but other than that I am definitely not opposed to staying here again.

12/01/09 | Link | Rating: 3.0
254. Jenn N.
I'm not feeling very creative today so I'll keep it short and simple.

Check in & Check out was a snap.

The sign in the valet area says to allow 15 minutes for them to get your vehicle.  They may want to asterisk that with a 20 - 25 on Sunday mornings.  I was still half asleep and not exactly thrilled about the 5 hour drive home that lay ahead of me, so I didn't mind the wait.

The lobby & casino areas are really nice and all of the employees were great.  Maybe it was the alcohol but I genuinely felt like everyone was my friend.  No weird vibes or hard looks, with the exception of Rum Bullions - but that's for another review.

The room.  Oh yeah, the room.  I almost want to skip this part of the review because I really liked the Silver Legacy.

Let's just say - I had to throw down a couple of shots of 151 to avoid being completely grossed out by the hairs of unknown origin lingering in the bathroom from the previous guests. And it wasn't just one or two - they lined the bathtub and decorated the corners of the floor.  I could have called up and complained but it's just not my style.

I don't want to leave the review on a bad note, this place really was fun and I'll definitely be giving it another go in the future.  I'll bring my own Clorox - just in case.

13/02/08 | Link | Rating: 4.0
255. Winnie C.
Prices are good.  Our room was spacious.  The towels (bath towels at least) were all large, thick and fluffy.  Comfortable beds, nice support on the pillows.  Wish they leave two extra blankets instead of just one.

Towels smell faintly of cigarette smoke, but not THAT bad.

Toiletries was the one thing we didn't want to touch.  Soap was ok, but the shampoo, conditioner, lotion has a very strong, coyingly floral scent that doesn't agree with my sense of smell.  Good thing I usually pack some stuff of my own (just in case).

Food selection seems to be pretty good, but there were so many people there in line, you'll think they were giving out free food at some refugee camp.

Apparently you can walk between the Silver Legacy, El Dorado, and Circus Circus without going outside.

As in most casino hotels, it's hard to find your way outside, or anywhere for that matter.  There are no "exit" signs anywhere.  Wonder what happens if there's a fire or emergency ...

14/02/11 | Link | Rating: 4.0
256. Jer A.
I stayed here last Sunday and the rooms are nice.  I liked that the hotel is connected to the other hotels; Circus Circus & El Dorado.  My husband gambled here and won some money so that was nice as well.  We ate at Flavors buffet and the price for dinner was 20+ which I thought was reasonable.  We were able to take the kids out for some fun to watch the circus and play some games.  Great Sunday night stay if the family has a Monday off.

13/02/13 | Link | Rating: 5.0
257. Robert V.
Silver Legacy will forever be remembered by me as the place where I won my money back. It reminded me a lot of New York New York in Vegas, which is definitely not a bad thing.

We bounced around different roulette tables and video slot machines and I pretty much came up on every game I played, so that was pretty awesome.

Have yet to stay in the hotel.

23/04/11 | Link | Rating: 5.0
258. Eric Tom L.
My wife and I booked a non-smoking King room via Expedia. We got there and they gave us room with two Queens - the guy at the front desk didn't even bother to tell us. I immediately called the front desk and they said they didn't have any Kings rooms available for Sat night but they could have had us for Friday night. That makes no effing sense. We are there for multiple nights and get no love.  If there is no King room for us don't sell us one - I would have not booked at all.

The 'Deluxe' room with mountain view just looked out to the Circus Circus clown and some giant ball.

The mattresses are totally not comfortable whatsoever. Definitely not a pillowtop! Bedding is also a joke. Of course towels were thin.

Every time we tried to check out the pool it was closed. Kids can run the halls @ 2am but the pool closes @ 8p?

I went to the front desk the following day and was given the runaround again. The manager on duty (Jessica?) dodged up and slipped out for break, after knowing this was my 3rd attempt to have someone listen.

Parking was a total nightmare and always ended hunting up to like the 9th floor.

We had little kids running up and down the halls screaming until about 2a. After a couple hours of mayhem the hotel security finally put an end to that (and I didn't even have to call).

Wi-Fi code is included with the $6 resort fee but is so painfully slow it's worthless (not even able to load images from simple emails). I was getting less than 56k, for sure.

Finger/ toe nails on the floor. A very ugly room - definitely did not seem like a deluxe room.

I tried reaching some kind of management to voice my concerns multiple times. I think this is pretty much the worst customer service ever. If you are used to class - this is not it. In summary - we will never return. Peppermill is light years beyond this place.

@ Whitney G. I am not going to call the Front Desk. I am done with that. If they want to contact me you know how to reach me.

UPDATE 11/15/2011
Received offer from hotel for 1 complimentary night a few days ago. Declined. Have NO desire to go back there.

Had used BBB to mediate my complaint. Hotel was completely disrespectful, not even acknowledging that I had ever made a complaint - I was with my wife each time.

The response:
"The guest previously stated he did not speak with the shift manager on duty, Jessica, as he felt she was avoiding him "dodged up and slipped out" after three attempts on his part to communicate with the front desk. Jessica and the entire front desk team interact with hundreds of arriving, departing and in-house guests on a daily basis, and we've had no similar issues reported in the past regarding her responsiveness or lack of. The guest also reported he "tried reaching some kind of management to voice my concerns multiple times." We have several management layers in place on each shift over each 24hr period with consistent procedures to address and resolve any guest concern, yet our records did not indicate any issues with this reservation. We would appreciate more information from the guest regarding whom he spoke with so that we may follow-up. We apologize once again that we were unable to rectify the guest's concerns during the two days he spent with us, and we are sorry that he has declined our previous offer."

Yeah, I know you think this is probably funny and I guess it is now but seriously...

And Jessica - you are a B! ;]

24/10/11 | Link | Rating: 1.0
259. Sean B.
Overall the hotel is nice, its probably one of the nicer hotels in Reno.

I gave this place three stars because 1. the bed was very uncomfortable, one side of the mattress was sunk in. 2. I found condoms in the the dresser, you would think that house keeping would have found that.

Keep your expectations low, this inst Las Vegas.

08/01/11 | Link | Rating: 3.0
260. A P.
I have read other reviews about the renovation but was pleasantly surprised on my last trip here. Black classic furniture and white damask striped sheets, it looked really nice. Everything inside was clean too but whoever was putting on wallpaper must not have had his/her glasses on!

I really like how Silver Legacy is connected to El Dorado and Circus Circus. You can go from one casino to another, try different restaurant, or simply walk around without having to go outside. There is always something going on too whether it's a poker or a slot tournament.

I also love their unlimited crab legs buffet at Flavors! They have so many dishes to choose from! But if all you are eating is crab legs, the variety of other dishes doesn't really matter much.

Didn't have a good experience at the Baron lounge; it sucks. They charged me for drinks even though I was playing! You get free drinks at the Aura and the bar by the Comedy Club with a minimum of $10 play.

P.S. They have Lobstermania!

26/10/10 | Link | Rating: 4.0
261. Taj A.
I really enjoyed my day and a half stay @ Sliver Legacy. Most importantly, when I called at 8:00pm and informed the front desk that I-80 had been shut down, the woman on the other line informed me that I would not have to pay since I literally had no way to get there. I-80 did eventually reopen, and I ended up checking in @ 4 am, but still, it was damn nice gesture when you're in the middle of snow, and a Ted Nugent look-a-like is lecturing you " why you ain't got no tire chains boy ?! This is the mountains! "

Back to the Hotel like N2Deep, I climbed into bed wanting nothing more than 8 hours of slumber after a 13 hour travel-by-car disaster. I thought at 4:30am " FML. This bed is NOT comfortable." To be fair, the following night I slept fine.

Sliver Legacy's location is so key. A block from the liquor store. Connected to El Dorado and Circus Circus. Sliver Legacy boasts the " Flavors Buffet" and " Sterlings Steakhouse", 2 solid dining options you might consider.

The check in staff were delightful on every visit.

Oh yeah- The Pacquiao fight was going down on every televison at this spot, it was a jumpin'. Thanks for showing it everywhere Mr. Legacy.

Aura Nightclub is also decent. Last September we had a good time there...I can't tell you what happened because it was a Bachelor Party.  : )

Basically- unless you have a family with screaming brats ( then head to Circus Circus), Silver Legacy is the place to go to in Reno. I'll be sure to hit it up every 6 months.

Supposedly,Summer 2010 all the rooms will be updated. Coolio!

15/03/10 | Link | Rating: 4.0
262. Arlene R.
I've stayed at the hotel twice before and had an ok experience. I didn't expect much, and I didn't get much. I was there and out. No incident.

Last weekend, stayed here with my family to celebrate my 50th birthday. Yeah, I was expecting this time that all would go well as it did the last two visits. I made reservation 2.5 weeks in advance for 2 non-smoking connecting rooms. Emphasized CONNECTING!!!. and she said yes ma'am and policy is that the hotel will charge my card for the first night for security.

We arrived between 3-4pm. They were out of connecting room but gave me rooms next to each other. You would think that if they've already charged you, you'd get the room... so heck yeah. I WAS EXPECTING!!!

Talked with the Shift Manager, Jessica Smith and she tells me no non-smoking rooms was available. I asked to see the Smoking room, and she hesistated......................long pause, then she said ok, but she couldn't guarantee it because it is reserved for another.
Well, isn't that what I did, but am not getting... I RESERVED, and HAVE ALREADY been charged the first night. So she recites (sounded like as if she was reading the manual) "our policy is that we insure that you will have a room at the time of your arrival".
Really, so why is the non-smoking room not available and the guest hasn't arrived...
I asked to see the smoking room, and if it's not too bad, take it. Arrived at the front desk, Jeff helps me out gives me room to 2060-2062. Arrived at 2060-2062. 2060 is occupied, and keys do not work. Returned to the front desk, Jeff is confused, and has a conversation with Shift manager Jessica Smith in the back. He returns and says, sorry that should have been 2260-2262.
Arrived at the rooms, not bad for a smoking room. Called operator, and asked if it was a smoking room, and he said it was a NON-SMOKING room.  A-HA! Manager lied!!!
Returned to the front desk, told them I would take the room, and she said that room we were given is for another guest WHO HAS NOT YET ARRIVED and we should have been directed to 2660-2662 smoking room.
I asked to speak to the manager, and my cousin was at the edge of going "GHETTO" at this time. Manager NEVER, EVER came out!!! yah, customer service sucks.
Front desk discussed the matter with the manager... still insist to give us the smoking room. We decline, and said we had our bags already sent up there.
We got the room we wanted but really.... management think "CUSTOMER SERVICE" give the guest what they pay for. If you can't give, don't make them pay ahead of time and make excuses... Lame.... tsk, tsk. SHAME on you Silver Legacy for encouraing liars among your staff... as for the Shift Manager, Jessica Smith---- unacceptable, unprofessional.... you hid behind your people and the wall. Through your lie and lack of people skills, you're mistake gave me the room I expected and paid.
Booo for customer service.

16/11/11 | Link | Rating: 1.0
263. Deepti R.
Had booked a king bed room with an awesome view through expedia and guess what room I got? Got the accessible room with the view of the garage!
The lady working at the lobby told us that its a very nice room and it is the only one remaining. OK! Went to see the room and was so disappointed.

The hotel is awesome!

Now the question is should I book a room through their website or can I still use expedia (or any other travel website) to book a room and get what I paid for?

My friend paid less than me and they got a room with an awesome view.

Everything else was OK with the valet to the bell boy, but I think everyone will agree that they should receive what they paid for!!!

05/03/11 | Link | Rating: 3.0
264. Paul K.
Good stay here, the rooms are nice enough and I got the sense this is one of the nicest casinos on the strip. You can walk from here to both Circus Circus and ElDorado without going outside, which is very convenient when it is cold out. Staff was very friendly and attentive- my only complaint would be that the sound proofing in the rooms isn't that great- the kid in the room next to me had to crank Sponge Bob first thing in the morning which really wasn't what I was in the mood for.......however, the next day after I mentioned it they were very nice and immediately moved me to another room. Would stay again.

26/11/10 | Link | Rating: 4.0
265. Steph C.
this place really isn't that bad. Its connected to circus circus and el dorado so everything that you possibly need is in walking distance (except for a dam starbucks..) There were some downsides with the hotel though... The water was barely hot. We called down to the front desk and they said they were having problems with their "boilers" and "water heaters" and that we should just run the water for 15 minutes till it gets hot. It barely got hot. We took luke warm showers the entire weekend.. it was awful.

The walls are paper thin. We had the honor of being placed next door to a screaming child. The child's screams sounded like you were in a horror flick.

We had the exact same room as our friends but they had furniture that we didn't have. When we called into the front desk asking about the missing furniture they questioned us like we stole it.

Overall it is probably the better hotel on the little strip but when it comes down to it they need to make major adjustments and renovations fast!

01/01/11 | Link | Rating: 3.0
266. Gil A.
Only reason I stay here is because of the location. Other than that... why wont this place ever upgrade anything!?!? I guess the rooms are suppose to be updated in the Fall but SL better start impressing me or else my $59.99 is gonna start going towards another property in this depressing town. Although SL did attempt to make their pool area more lounge like... B- for effort.

Is it just me or two nights in Reno is one too many?

16/07/10 | Link | Rating: 3.0
267. Justin G.
Its Reno...

I got one of the better rooms with a Jacuzzi in the room, but it really doesn't match up to most Vegas Hotels.

The shower was huge and the view was nice, but the room was a little dirty.  One of the phones didn't work and I found some left over trash from a previous guest in the closet.  The bed and sheets were nice, but again nothing above par.  I would hate to see a regular room.

The casino was pretty cool in that they had lots of $5 table on a Friday night and cocktail waitresses were on the ball, but then again the cocktail waitresses are always like that to me as I tip them and treat them politely.  The place reminded me of a larger Downtown Vegas casino.  All of the staff I encountered were nice and pleasant.

I didn't get to eat at anyplace in the hotel, so I can't speak for the food.

Would I stay here again? Sure, but only in the same Jacuzzi suite.

30/06/11 | Link | Rating: 3.0
268. Jessica H.
Casino area is great, there's definitely some fun bars. This is a great place to stay inexpensively during the week which I do for travel quite a bit. Been staying here on a monthly basis for about two years. Beds aren't the most comfortable but I know they are doing remodeling. Room service is great and they offer Internet service. I also LOVE the quick check out from the TV.

12/10/10 | Link | Rating: 3.0
269. Jeff S.
This is the only place I stay in Reno, probably because its where I get comps all the time... hahaha
The rooms are spacious and never have a problem with any of the staff there.
LOWER LIMIT TABLES is my biggest gripe here, on a normal weekend you can't find the $5 tables, and with all the side bet games don't you think the casino makes enough off suckers?

04/04/11 | Link | Rating: 3.0
270. Ian L.
DISCLAIMER: This is a review of the hotel and the hotel only. I'm not reviewing the casino or restaurants attached to the hotel.

PROS: Beautiful lobby, courteous staff, view of downtown Reno, nice pool area, reasonably clean rooms, free parking, decent room service

CONS: Antiquated rooms, $10 a day for Internet access; wireless only, no desk in room, not enough outlets, slow cleaning service, small TV, no HBO, no complimentary breakfast, slow parking

COMMENTS: The $10 a day for Internet access really rubs me the wrong way; especially considering it used to be FREE at this hotel! To make things worse, after I paid for Internet access, the signal in my room went to hell and I could only connect IN THE BATHROOM! I called the toll free number (which the hotel charges you to call from your room phone) for help with Internet access and was told my case would need to be escalated to second level support. The next day things seemed to be back to normal but it was still inconvenient.

The cleaning crew seems to take a very long time to finish their rounds. Perhaps they are understaffed? I typically expect my room to be cleaned by 2PM but one day they hadn't made it to my room by 4PM.

The parking garage is large and, therefore, means you'll probably spend a lot of time driving in circles (between levels) when coming and going. It usually took me about 10 minutes to park and 5 minutes to leave. I guess this should be expected at a large hotel.

SUMMARY: This hotel would probably be adequate for a family or couple who just needs a room to sleep in and doesn't care about internet access or room quality. I would not, however, recommend this hotel to any type of business traveler or person expecting luxury. I haven't checked around but I'd surmise that there are other hotels in the area that cost less and offer more if you're not concerned with being connected to a casino.

10/08/10 | Link | Rating: 2.0
271. D. H.
Cozy clean rooms for reasonable rates. Splurge on the spa suites - they're not expensive and totally worth it! And if you have a group, get a poolside cabana.  Staff is super friendly too!

09/08/12 | Link | Rating: 5.0
272. Jennifer H.
i've stayed at the silver legacy twice, with both experience being okay. not bad nor extremely great.

i like how silver legacy is connected to circus circus and el dorado, which only takes a matter of minutes to arrive to the other casinos. silver legacy is probably more nicer compared to the other 2 hotels, comparing on the design and decor of each hotel. i also enjoy the fact of free parking. i am usually not use to that feature especially in city locations. the restaurants in the hotel are pretty good too, but that's for another review. but to name a few, check out smokin' gecko's BBQ or cafe sedona!

the room decor was meh. really old furnishing overall. hall ways of the hotel reminded me of the shinning at times, the whole 70s feel. the bathroom (toilet/shower) is separate from the sink and mirror, where they also include a blow dryer  hanging on the side of the mirror. i did not like how they charged each room about $6 for a "resort fee" when we checked out via tv. but overall, the room is decent, but could definitely be better.  now im just waiting for the renovation that's going to take place in the fall 2010.

their website states, "This Fall, Silver Legacy Resort Casino, the most elegant and exciting casino in Reno, will unveil over 1,700 newly remodeled rooms and suites. Silver Legacy's all-new remodeled rooms will come complete with beautiful new furniture with functional workspace, 32' flat-panel TVs, new artwork and lighting, full-length mirrored closet doors, triple sheeting, brand new luxurious carpet and plush pillows and linens. "

would i stay again? silver legacy has their room priced at a reasonable price and the location is convenient if you want to be close  to most casinos. i would probably stay here again, but wait until the renovations are complete. they are totally convincing me with their new features right now.. so i'll be anticipating for the renewed silver legacy in 2011.

23/07/10 | Link | Rating: 3.0
273. alexandria f.
well for some strange reason i cant get enough of Reno. Came here for a quick getta way with the girls and decided to stay at the silver legacy.

the silver legacy is a good hotel when it comes to customer service.however i was a little un pleased with my room. i felt like it could of been alot more nicer. like the way it looked on the web when i booked it. the beds are extremly comfortable and the actual casino is gorgeous. the night club ultra  was okay but it wasn't smackin. im a bay area chick and nobody parties harder than us LOL.

OVERALL IT WAS A NICE PLACE, I WOULD STAY AGAIN NEXT TIME I VISIT.

30/03/11 | Link | Rating: 4.0
274. Dorothy N.
The rooms are hideous, but usually a good value. Plus, it's not like you come to Reno to sleep or chill in the room  anyway.

Despite that, everything else is top notch. You have really awesome waitresses that haul ass (most of the time), especially the one with the platinum blond bob. She never forgot the lime with my chilled patron and gave me doubles. Others were not as accommodating or considerate. No matter, they still kept me happily buzzed.

The Fresh Express Cafeteria is another hidden gem. Nowhere else can you get a prime rib and lobster dinner for $14.99 or breakfast platter for $2.99. Fuckin A!!!!!!  Burgers and pizzas are also delicious and cheap.

Brad, is a master behind the grill so tip generously please. Just don't order any Asian food, you'll regret it.

Also, the Aura Ultra Lounge is a nice distraction when you're burnt out from gambling. It has a happy hour for the ladies, which means free drinks  from a set bar menu. The bartender though needs to work on his people skills. Guy was not very nice and made me wait while he performed his lame bartending tricks.

01/10/10 | Link | Rating: 4.0
275. Amanda K.
I forgot to review this place.  My family and I came here on our last night in Reno.  Good casino, lots of options and I really appreciated the video poker bar that I spent most of my time at.  The bartenders were friendly and kept refilling my drink.  Thank you Silver Legacy!  It's a little taste of Vegas in Reno.

05/10/10 | Link | Rating: 4.0
276. Snacklepuss B.
Just stayed here for 3 nights, a Fri-Sat- & Sun. Being bowlers, we've stayed here about 8 or 9 times now when in town for tournaments. We've never had any problems or major complaints. I hadn't been here in about 5 years and was pleased with the updated room décor. We were on the 19th floor and had a lovely view of the dirty dome that encases the "silver mining rig" and the super-perky Circus Circus clown sign.

Observations: They don't have coffee makers in the rooms. That was a disappointment; The bed was very comfy; WiFi worked great; no luck on slots; good front desk service; a car got nailed in self-parking and had its bumper ripped off and sat there like that for two days 'till the poor owners discovered it--very tight self-parking and don't park on the end spots or you're just asking to get hit; Café Sedona-meh-had some pretty snippy service there. and some weird policies on redeeming coupons.

Also, the Kitty Glitter slot took all my money--DAMN those cats!! ...but I still had a good time and will be back.

20/05/11 | Link | Rating: 4.0
277. Sunshine S.
The Silver Legacy Casino is our favorite casino / hotel to stay in while in Reno.  It is centrally located to everything else you need in the area and the hotel itself is still in really good shape.  The rooms and furnishings are comfortable and clean so that is a plus.  Staff are always friendly whether it be at the registration desk or the casino floor.  The restaurants are really nice too, there are so many choices to choose from and they're all really good.

17/08/12 | Link | Rating: 5.0
278. Kenji Y.
I did not stay at this hotel, but really enjoyed the casino floor.

The dealers were all nice and atmosphere was well lit and open.
The buffet  was "ok", but for $12.99 it was a deal!  This place really had it all.  We tried going to other Casinos near by but just ended up coming back to Silver Legacy.

Their slots let us win too :)
youtube.com/watch?v=CwoS…

If any rant, they didn't seem to value the membership card.  Regardless of how much we bet or how much we buy in, the response was the same.  I'm not even sure if this adds up to anything.

11/06/07 | Link | Rating: 4.0
279. Dylan S.
I have been here many many times in recent years. My girlfriend & I were invited for a New Year's Bash. Everything was compped. The room. The food. Even received discount coupons for retail stores. Whenever we go to Reno, we always stay at the Silver Legacy. The customer service is outstanding.
We had dinner at Sterling's Steakhouse. Because we go there about once a month, the waiters, the hostess, even the manager know us. They treat us like royalty as they do all their patrons. The food is unbelievably great! Service, wonderful!
Silver Legacy is the place to be in Reno! Great weekend as always!!!

02/01/11 | Link | Rating: 5.0
280. Marc R.
Would have bumped this one, maybe two, stars if they had put me in the room type I requested (non-smoking 2 queens for family of 4).  Instead they put me in a single-king which smelled like it had the same amount of leftover cigarette smoke in that one room as the whole casino had downstairs.  It was pretty gross smelling, and that's considering I have a terrible sense of smell, plus lived with a couple smokers without issue.  But my wife and daughter hated it, and let me know it...not that I could do anything about it.  Also, the shower was pretty pathetic...meager water pressure when set on the narrowest spray.

Good things were the view from the 26th floor and the connections to the other two hotels, especially Circus Circus, where the kids spent a lot of time with their friends.

The food was so-so.  Compared to Vegas buffets, the buffet at SL was lacking, but still not terrible.  They had plenty of selection, and the price was OK for a buffet.  The restaurants we ate at had decent food which wasn't as outrageously priced as I feared it might be.

Parking was an absolute nightmare, but I think that's the peril of staying at
a large casino over a weekend.  I could have opted for the valet.

Oh yeah, I know big casinos now charge a mandatory resort fee (what a scam -- if it's mandatory, don't call it a fee, just bake it into the room price, but whatever).  But the Wi-Fi that comes with it is for only a single device. WTF is with that?

01/06/11 | Link | Rating: 2.0
281. Jin I.
Not bad for the price.  I booked a room last minute through Travelocity.  Convenient location next to Circus Circus and El Dorado.  I highly recommend the Sterling's Seafood Steakhouse brunch buffet.  Best buffet I've ever had.

18/09/12 | Link | Rating: 3.0
282. Sandy L.
I like it here. I have no chief complaints.

I stayed here last Thanksgiving for a concert at the convention center. Booking online was easy. I didn't troll for deals, and since we were staying here during a holiday, I thought the price wasn't bad (steep though, for one night).

The room itself was clean and beautifully decorated. And hello, large flat tv! Haha. Bathroom was nice, except I didn't really understand why the sink and the mirrors were not in the same room as the tub and toilet. This proved handy though, when I was getting ready for the concert while the shower was occupied. But okay.

I'd stay here again. Plus I have some very good memories of running around the halls on my floor, trying to stalk the superstars that actually stayed on the same floor.

17/08/11 | Link | Rating: 4.0
283. Alex T.
They have cars up for grabs!! If only o had better luck. I like Silver legacy because of the cars. It's one of my favorites in Reno. Other than Harrahs I think Silver Legacy was the only one with shows that I would consider watching. Chippendales? Haha Alright? When in Reno? The smoke level was bad...but not as bad as Eldorado! anything is better than Eldorado in terms of smoke level.

23/07/12 | Link | Rating: 4.0
284. Quintin M.
This is the best hotel in Reno!  In the middle of everything!!!

25/08/13 | Link | Rating: 5.0
285. Doctor G.
The rooms have been remodeled with new furniture, drapes, and carpeting.  Very nice.  Why can't they get rid of what appears to be the original wall paper?  

The casino is an overwhelming orgy of lights and sound on different floors.  The Eldorado is connected to the Silver Legacy as well as Circus Circus, making for sensory overload.  Stadium seating at the sports book.  

Because this casino was built before the newer Vegas mega-casinos but after the original downtown casinos were built, the ventilation systems aren't quite up to snuff, so the hotel rooms and casino still smell smoky.

21/09/11 | Link | Rating: 3.0
286. Tony L.
Stayed here over the weekend and thankfully for just one night. The casino is smoking-allowed so yuck. It's been a long time (over a decade) I've NOT smelled of cigarette smoke inside a room I've occupied. What a yuck sensation. Otherwise the lobby is massive, very well-decorated with old Reno items, plus modern too. Don't forget to look UP because even the overhead/ceiling is just as eye-catching and interesting! On this sporting convention weekend, there were many stuffed animals. One must ride the parking elevators once parked to get to reception in the grand lobby, then ride another set of elevators in order to get to your room. Don't pocket your hotel key as it needs to be flashed to security before leaving the lobby and entering the elevator area. I was on the 18th floor and was quite disappointed: no frig and no microwave. Water pressure was good and great fluffy towels, plus a huge (biggest I've ever seen) bathmat, BUT no frig and no microwave! oh well....  had a great view of the sunrise too. Was lost in the lobby trying to find the exit....  was dizzying driving round n round in the parking areas BUT it's free and all connected by elevator/stairs. never saw garage security....  hopefully there is one!

HINT: Try searching online first and you'll avoid the higher hotel costs....

30/01/11 | Link | Rating: 3.0
287. Nick D.
Whenever we head up for a quick weekend getaway, we stay at the Silver Legacy as it's central to everything, not to mention, once you're there you can just walk to El Dorado and Circus Circus without ever going outside.

We've been staying here since they first opened, which I believe was back in '95...years before I was even of legal gambling age, but playing for stuffed animals is the same thing, which is probably where my addiction began.

The guestrooms have always been consistent and clean but over the years, it started to show it's age.  Thankfully late in 2010 they did a renovation of their guestrooms, going from that Victorian look to a more modern, sleek look.  Also, I'm finally glad they covered the closet area with mirrored doors, it makes the room look larger.

The casino itself is pretty cool and they usually feature some of the most updated slot games.  Restaurants have seen better days, although the menu hasn't changed, there was something I liked better about Sweetwater Cafe than the now Sedona Cafe.  Also, their buffet has changed too, thankfully for the better but, the prices have gone up slightly.

The crowd, ehh...you can't compare it to your Las Vegas crowd, that's for sure.  But, I go to Reno to gamble, not to people watch.

TIP:  Because of all the mega casinos in NorCal and the price of gas going up, Reno is hurting so, get a players card and use it, you'll ramp up to get comped rooms so easy!

21/02/11 | Link | Rating: 3.0
288. Annie N.
There are sparks flying off the sheets!!  Literally.  The air here is so dry that you can easily get static shocks every now and then.  When it gets hot in the middle of the night, I tried to separe the sheets and blanket.  You can litterally see the sparks flying off in the dark room.  The other thing that makes this hotel rather kinky is the super thin walls.  You can hear all of your neighbors illicit activities, and of course they can also hear yours.

The room comes with complimentary wi-fi if you ask for the code from the registration counter.  The other cool part about this hotel is that you can check out through the tv-computer thingie, so you don't have to make a trip down to the reservations desk and save some time.  By the way, do make reservations because we were told the hotel was fully booked when we went in line to check in.  Some people without reservations had to be moved to other hotels.

The parking lot is rather small with way too many compact spots.  Come on!  People going to reno will mostly be snowboarding.  They're gonna bring their SUV's, not a tiny compact.  It generally takes up to the 7th or 9th floor before we can find a decent parking spot without someone double parking next to us.

Overall, this hotel is simply ok.  Nothing too great, but the price isn't extravagant neither.  You get what you pay for.

14/03/11 | Link | Rating: 3.0
289. david s.
After reading online that the Silver Legacy had a non smoking gambling area we called to make reservations.  The person we talked to said the entire second floor was non smoking gambling area. We made reservations for a suite.  The room was really not what we expected.  We asked for a room with a view. The view we got was of another building. The room had seen its better days. Stains on the sheets and areas of the room were dirty. The Jacuzzi was small and could have been cleaned better.  Anyway we went to the second floor gambling area.  The entire area was not non smoking only a small area was, the slot machines were very few. The person who took our reservation and told us the entire second floor was a non smoking gambling area was totally wrong. We dove 6 hours on icy roads to get there only to find we had been lied to.  We immediately check out and went to the Peppermill.  Do not believe anything the people from the Silver Legacy tell you.  They only want your business at any costs.

15/12/13 | Link | Rating: 2.0
290. Dan H.
I've stayed at Silver Legacy several times over the last few years.  I head out for the bowling tournament and this is the nicest place in downtown (we like to be walking distance from the National Bowling Stadium).

Let's start with the good.

Price.  I've had to pay a lot more for less in other cities.  The rooms are clean, recently updated and the staff friendly.

The casino itself is nice, I wish they would offer a few more lower limit table games, but they don't make money on people betting small.  The dealers are friendly and knowledgeable about the games, so they can help those that don't know how to play.

Sterlings (the steakhouse).  Best restaurant in the place.  Servers are friendly, food comes timely and we've never had to wait for a table.

On to the bad.

The Beds and Pillows.  One word....HORRIBLE!  They offer no support whatsoever.  I realize I prefer firmer beds/pillows and that's not for everyone, but I think a hotel should be in the middle and these are definitely not in the middle.  It's like sleeping on an under-inflated air mattress  I never get a good nites sleep.

Cafe Sedona.  The food is just "meh".  And the service seems painfully slow.  I like that they aren't pushing you out the door, but we always have to look forever to find our server.  My drink shouldn't sit empty for 10 minutes when the place isn't even half full.

Flavors (the buffet).  Again, where are the servers?  If I can't get my own drink, then I shouldn't have to flag down a server.  The food however is pretty good.  I would pick this over Sedona, and I'm not a big fan of buffets.

When we go back to Reno in 2013 I'm sure Silver Legacy will be where we stay

23/03/11 | Link | Rating: 3.0
291. Grace L.
The star rating is for their Grande Exposition Hall. My parents and I were here for my mommy's birthday. My dad got all of us tickets for Huey Lewis and the News. Since we watch Natalie Cole here before and I remembered that this venue was pretty decent.  Little did we know that the seats this time were alllll the way in  the far stage left corner, so far left that we were staring at the wall for most of the time. We solely had to rely on the screen in front of us to watch the center of the stage - pretty weaksauce.

I looked around us and we were surrounded by people who had grim looks on their faces...clearly they were disappointed with their seats as much as we were. Thank goodness in the middle of the show, the security was a little lax and let some people bumrush the front of the stage. I'm sure the people sitting in the very front weren't happy this time around, but it didn't seem to bother them. I was able to get really good pics of Huey Lewis in action. The show itself was pretty good. I really didn't know what to expect, but at the very end I felt satisfied by this bay area music group. The best part? Huey Lewis and his band busted out with some a cappella songs, which is rare and very cool.

I probably won't come here for a show again anytime soon unless I'm for sure that the seats are in the center.

26/08/10 | Link | Rating: 2.0
292. Marie K.
Recently remodeled and attractively decorated rooms, decent prices
(especially mid-week)  and central location make this a winner.

I liked our spa room - nice space, liked the diagonal bed placement and big bathroom. Soft bed, nice linens.  

Easy check-in and checkout & spacious lobby for people watching. Coffee shop in the lobby. It's all good.

24/10/10 | Link | Rating: 4.0
293. Sy D.
Much better job than the Mirage in Vegas. The room was well done, clean and everything worked. The room service was right on and when we returned from a day of fun the room was clean, we had towels and you could tell she actually wiped stuff down (unlike that pigs wallow, Mirage).

We were able to avoid all the lines when checking in with our Legacy membership, and checking out was even easier. We stopped in the night club, Aura, I believe it was and got tore up from the floor up - had a great time, DJ was good, loud and had a great mix.

I am still bummed that they don't comp drinks if you are playing video poker..

26/09/11 | Link | Rating: 4.0
294. Lorilynn R.
My second favorite place to stay while in Reno next to the Atlantis!  Great venues and shops and restaurants.  only place i know that has sushi and mexican in the same restaurant... What more could you want?

22/08/12 | Link | Rating: 4.0
295. Myron J.
With the growing number of Indian casinos sprouting over Northern California, Reno is a dying casino town and hotels need to keep up and meet the demand of customers before they flop like the Fitzgerald.

We stayed at the Silver Legacy on our recent trip to Reno. Check in was a pain as the line was 20 deep and the service was extremely slow. I was helped by a nice girl behind the counter and she proceeded to tell me that they only had non smoking rooms with King beds available. I then proceeded to tell her my reservation was for 2 Queen beds but was then told that since I had booked my room through Orbitz, I wasn't guaranteed that room. She then suggested that they provide a complementary roll-away. She was nice to find a room that was a little bigger to accommodate the roll away.

The elevators are extremely slow! We got to our room to find a nicely remodeled room but the bathrooms were still outdated and dark.

There is a resort fee for every night you say ~$6 which covers parking, spa/pool, and internet.

Overall we had a nice stay at Silver Legacy and had a enjoyable time. The bathrooms need to be updated as well as carpeting throughout the floors for a more completed less half-assed look.

28/12/10 | Link | Rating: 3.0
296. Jerry H.
My wife and I stayed here in August during Hot August Nights. Brian, at the front desk, checked us in and out. He was very friendly and helpful. I would have given this casino 5 stars, but in the 4 nights we stayed here they never gave us clean wash cloths. The cable went out, but they graciously compensated us for that. The bathroom needed a better ventilation system and the tv was located too far from the bed. Minor things I suppose. Overall, it was a pleasant stay. The buffet, restaurant, and steakhouse were very good.

15/09/13 | Link | Rating: 4.0
297. dee s.
i go to silver legacy twice a year.  once in summer and once in winter.  i never get treated with care.  both staff and especially reservation receptionist never tend to my needs.  they are such a big casino they dont care if you stay there are dont stay there, they are still making billions.  gunna try a different casino from now on!!!

21/08/13 | Link | Rating: 1.0
298. Crystal G.
HORRIBLE!!!!! Their guest services people are awful. Was supposed to get tickets to Reno Air Races and they screwed up on our tickets. They didn't try to correct it. The substandard room did not make up for bad hospitality. I will NEVER go back. Much better everything at Peppmill.

18/09/13 | Link | Rating: 1.0
299. Derek M.
This place use to be ok, they actually recently filed for bankruptcy. They are crooks, shady operators, and they perform unethical monetary actions towards patrons. Watch your funds when you relinquish your payment tender in the form of any card carrying currency. They charged my card with unforseen charges and when my wife and I got on them, we gave them confidence to give us our money back. I will never go there again, been there two or three times stayed there at the hotel. I hate this place.

04/11/12 | Link | Rating: 1.0
300. M S.
On a last minute decision for a romantic get-away my husband and I were taking for the weekend, we decided to stay overnight at one of the best widely-known resort casino in Reno - Silvery Legacy. It's a beautifully decorated hotel with lots of glitz and glam. The lobby/reception area as seen in pictures stay up to its standards of perfection. We ate at the great Flavors Buffet, which is also a popular buffet chain. There's always too much good food at the buffet that I can't make more rounds to. In the evening, we partied at Aura Lounge. Overall it was a great choice considering the very inexpensive price we paid last minute. We even received a $100 voucher to use throughout the resort casino, but unfortunately we couldn't use most of them during our short stay.

29/03/12 | Link | Rating: 5.0
301. Dylan H.
The casino floor is really cool because of the old mining rig thing. The Dealers seem really nice and there was a 5 dollar table. There were some penny slots too... I would stay here if the price was right and there was a good deal... Still the mill Atlantis and GSR are the nicest in Reno..

25/07/12 | Link | Rating: 4.0
302. Eva Y.
Silver Legacy, this place and hotels around here remind me of what hotels look like in Las Vegas... back in 1990's. The rooms are nice and the only way you can see the age is the mattress itself and the slightly outdated bathrooms. Born into the hotel industry, I might be a bit more critical of this place however the service has been wonderful. From the front desk's speedy check in to the pool and spa personnel's greeting; this place has been more than a 3 star on service for me. The solid 3 has to do with the fact that housekeeping leaves the in-room dining remains for us to view.... for a bit too long. The mattress feels like it's been around the block. Other than these minor details, this is a solid hotel to stay at... seeing as Reno does not have too many solid 4 star hotels to choose from.

03/09/11 | Link | Rating: 3.0
303. Mike F.
Sundays are not good for Entertainment .

18/02/13 | Link | Rating: 3.0
304. Leticia H.
This place is terrible and I dont reccomend it to anyone. They shut off the water for over an hour without notification, the valet was not even there to get our car, and we had no tV.

08/02/13 | Link | Rating: 1.0
305. Coco L.
worst hotel ever!!!!! we booked a room with double queen beds but apparently they don't guarantee room requests made online, so the three of us ended up in a room with one double bed. This is worst experience I had with any hotel.

18/11/12 | Link | Rating: 1.0
306. Echosaisis C.
Rather than write out a whole review, I am cut n' pasting an email I sent to them so just ignore that it speaks directly to/address them. I've removed some names to protect certain people's privacy but still give you a sense of my experience here.

I recently visited your Silver Legacy Hotel and Casino, staying Saturday overnight  December 11, 2010. I stayed with a longtime friend. Although I have visited Reno casinos several times (Atlantis in particular) this was my first visit to your casino and hotel. I signed up for a silver legacy card to use in the slot machines and unfortunately soon misplaced it. You can easily verify this by seeing that my card needed to be replaced. Needless to say, since we were paying for a hotel room at Silver Legacy, a good amount of money was spent on your slot machines so we did not have to walk around to find slot machines. I did recieve a free comp drink to which I happily tipped the very nice male drink server but for the rest of that Saturday afternoon into late evening, that was my only comp'd drink.

A friend of mine who lives in Reno, came to visit around 3 or 4am Sunday. We sat at a slot machine near your Silver Baron lounge. I told him that I felt dissapointed about the lack of comp'd drinks despite a good amount of money being spent on the slot machines. A older (40s-50s years old) short filpina woman carying a drink tray, walked by our slot machines. My friend asked her if she would bring us by two drinks. She stopped in her walk with a noticably annoyed face and said "you need me to get you something huh?" with the most annoyed voice you can imagine. My friend and I both thought "wow"

my friend said "yes please, and we will be right here". She looked at my machine and my friend's and said "you need to put more money in there to get free drinks".

Very logical, I was transferring a ticket from another machine where I had only .80 cents left. I put in about 10 more dollars. She came back about 25 minutes later. 25 minutes is a long time. When she did return, she was very annoyed and scowled at us "I've been watching you and I don't like the way you are gambling because you need to spend money. I remember your faces. (this is verbatum what she said) I remember both your faces you are not gambling".

So paying for a hotel room, spening a good amont of money on your casino to be awarded a scolding that sounded more like a mom scolding a 6 year old, I hope you will understand why I really do not want to return to your hotel OR Casino for my next visit to Reno. I was told this woman's name. She was very demeaning, curt and unprofessional. Without disclosing my employer, I do work at our corporate office and have been left with this memory to share with anyone who expresses interest in visiting Reno. If this is the kind of staff you employ and behavor you condone, it is not an experience I would want anyone to have.

Again this was around 4am on Sunday, December 12,2010, we were sitting at slots near the Silver Baron Lounge. I've never been spoken to like that by another adult (who wasn't homeless) before.

Thank you for allowing me to express feedback.

PS We asked for non smoking, the room was clearly a smoking room.

14/01/11 | Link | Rating: 1.0
307. Esmeralda B.
Grandma sold the pimpin' family Reno penthouse and now we have to stay in hotels when we visit. Silver legacy, you are A-Ok. Our room did not smell like tar much like the rest of the entire city, and I like how it connects to Circus Circus and the El Dorado.

They definitely need to do something about their shower heads here. You'll shoot your eye out!

15/03/11 | Link | Rating: 3.0
308. Mama Q.
The only I perk I get for being a gambling widow is getting our rooms comped here. They recently revamped the rooms, so now there are flat screenTVs and the beds are more comfy. The bathrooms are still the same - small and basic, but I know not to expect much, being that IT IS Reno.

The bars make nice stiff drinks, and the drinks are free if you play max wager on the video poker machines.

The workout room is nice, but can get crowded in the mornings with all us people trying to burn off the alcohol and buffet food from the night before.

In the downtown area, I think this is the best hotel.

27/07/11 | Link | Rating: 5.0
309. R. P.
This hotel was great.  Every single employee was friendly, professional and helpful, from the shuttle driver, front desk, waiters, even the housekeeping staff greeted me in the halls.  The hotel is very clean and has virtually everything you could ask for...  Bars, restaurants, comedy club, sports book, casino, live entertainment.   An added bonus is that the hotel connects to the El Dorado and Circus Circus (still not sure if thats a bonus though).  
The rooms are modern, updated and have great amenities.  This hotel is a great value.  I would definitely return here next time I am in Reno.

09/08/11 | Link | Rating: 5.0
310. Kelly K.
This hotel has gone to the dogs. Imagine a place that calls itself a "resort" and charges for the use of more than wireless device in the room at a time.  I guess we can all pass the iPad around, that's really fun!

I won't be back. I prefer to live, and vacation, in the 21st century.

01/07/12 | Link | Rating: 1.0
311. Christopher T.
Yeah, it's a casino in Reno but I can't say anything bad about this place.  We used airline miles to pay for the room and we were literally only there for 6 hours.  Long enough for my wife to fly in at 11:30 that night, and to wake up for our ride to Mammoth the next morning at the crack of dawn.  

Our room was actually pretty nice.  We were only there briefly but the room was clean and the bed was comfortable.  I'd stay here again in Reno on another visit.  

Incredible value for the money and the location is great.

05/04/11 | Link | Rating: 3.0
312. John C.
I'm giving the Silver Legacy a 3 star overall review for a few reasons. First off we came in on a Friday night and took our car to valet. It took 15 min for the valet person to come get my keys and give me my ticket, plus he wasn't very friendly.
The check in was pleasant and very helpful. I like the fact that when you go to the elevator security checks to make sure your a guest before you go up. So we get to our room and the door won't close. I called to front desk and was transferred everywhere. Finally they said they would switch our room. So we got our new room and lost our view of downtown which I was disappointed about. The rooms were clean and bed bug free which is a must for me.
Now for the casino/bar service. I ordered a double jack and coke that was so weak I didn't even taste the whiskey. Then the cocktail girls wouldn't come and take our order while playing the slots and tables. I played for hours trying to get someone with no success. We were very pissed about that. So we went over to Harrahs where they had excellent cocktail service. I'm unsure if I would ever gamble here again.

17/06/12 | Link | Rating: 3.0
313. Haley S.
I know a lot of people see this place as great, I don't get it. The rooms are okay, but as something else mentioned, they need to remodel. Our room certainly had an old feeling to it, which I didn't really like.

The worst part of our room was the cigarette smell that showed up every time we used the shower. I have no idea why, but we ordered a non smoking room for a reason, to avoid the smells of cigarettes! It seems pretty clean though, which is a plus.
WIFI is not complimentary......we live in 2011, it should be.

Main reason why I bump this down to only 2 stars, is the spa which was a huge disappointment. Old, worn down, with a massage therapist wearing sweats...? No thanks. The steam room is so loud when it's pouring steam into the room that it's impossible to relax in there and the waiting area looks like something from the 80s. The juice in the waiting area was..... I don't even know, it was watered out like crazy and tasted awful.

Definitely prefer GS over this hotel, not coming back!

30/11/11 | Link | Rating: 2.0
314. Maria R.
Best place in Reno to stay.  Very clean, spacious and grand (for Reno).  Everyone is friendly, from bell hop - up.  Received complimentary champagne while waiting to check in.  We seen a concert, while there and had a great time.  Just a wonderful place to stay when your away from home.

14/07/13 | Link | Rating: 5.0
315. Scott R.
Our suite was at the end of a mile long hallway, like the one from "the shining". We checked in at 330, but the room wasnt available until after 5. They were kind enough to extend our checkout time a couple hours though, which is friggin AWESOME! Great room, great value, great service. Very happy with the whole stay.

18/03/13 | Link | Rating: 4.0
316. Dave A.
The room itself was fine -- clean, quiet, comfy, etc.  (However, the cheap clock radio barely worked as a radio, and not at all as an alarm clock, making me late on the second day of the convention I was there for.)  The service was excellent (except the housekeeping staff not collecting the filled-in comment card from the previous occupant), with the check-in guy very accommodating of my early arrival.  (The checkin line was long, but that shouldn't be a problem unless you're there for a large convention.  We had over 2000 people.)  The staff in the Reno Ballroom, which was the convention's hospitality suite, cooked the meals to perfection, served efficiently, and cleared the tables quite promptly, running out of food once in a while only because the convention organizers underestimated the number of people.  (I'm not sure whether we or they were to blame for the pitiful selection of snacks in Hospitality.)  The convention's conference rooms were nice and quiet...

BUT...

Those conference rooms, which is where many of us spent the majority of our waking hours, were on the mezzanine overlooking the casino pit.

What do you find in a casino pit?  Gamblers of course.  What else do gamblers do?  Some friends who are in various recovery programs tell me that addictions travel in packs.  So, no big surprise, gamblers often also *smoke*.

What does smoke do?  It rises.  For a little bit, at least.  Meanwhile it also spreads out.  Then it settles.  So what does that mean for said mezzanine level?

IT STINKS ALL OVER, AS THE SMOKE GETS ALL OVER EVERYTHING AND EVERYONE, AND CLINGS, AND GIVES ME A PERPETUAL POUNDING HEADACHE, PLUS BURNING EYES, SINUSES, AND THROAT!

Worse yet, the smoke seemed to be getting pulled INTO some of the conference rooms, specifically the numbered Silver Baron rooms (versus the lettered ones, directly facing the mezzanine).

After one day (the conference was Wednesday to Sunday), I went up the street to Walgreen's to get some saline spray to wash my sinuses out with at every opportunity, plus a bottle of Tylenol, and a tube of Airborne.  I washed my face at every opportunity as well, to get rid of the smoke clinging to my beard and moustache.  I made sure to take a shower before bed to get it out of my hair too.  I took two pre-emptive Tylenol every four hours.  I took Airborne three times a day, as I knew all this mess, plus the dry air, would certainly overtax my immune system.  All to little avail.

Maybe whoever designed their HVAC system was under some bizarre delusion that smoke stays put, or is simply Not A Problem.  Maybe it was having mechanical problems.  More likely, they're cheaping out and not using as good filters as prescribed, not changing them as often as prescribed, and/or not running the intake fans as hard as prescribed (to avoid having to condition the incoming air).

It's now been a WEEK since I left, and I have only MOSTLY recovered.  I am still chowing down on cough drops, and coughing enough to keep my wife from sleeping well (never mind myself).

So... if you're a smoker, go for it, stay there, go gamble there, attend a convention there, you'll love it.  Or if you can avoid being anywhere near the casino area (good luck with that!), maybe you can tolerate it.  Other than that?  Consider it a hazardous waste zone.

This very same convention was in Las Vegas several years ago.  The smoke was NOT a problem there.  Sure, I caught an occasional bit of it while being forcibly routed through the casino area (as expected in any facility with a casino).  But not enough to cause a big problem... and nary a whiff of it in the conference rooms... because the Paris Hotel had the good sense to keep the conference rooms and casino area SEPARATED by more than a mere few feet of air.

Someone told me that Silver Legacy has in fact the best reputation for decent air handling, of all of Reno's casino hotels.  If that's anywhere near true, I will do my level best not to set foot anywhere in the entire city of Reno ever again.

Also, the free WiFi is for one device per room, and you must enter a ten-digit code (which changes daily) every time you want to reconnect to the network.  WTF?  Practically everywhere else, it takes a username and password, usually your last name and room number, and remembers those every time you come back.  But noooo, SL has to be not only a pack of skinflints (also reflected in the horribly slow speed of their network), but make it a pain in the proverbial posterior to use.  To top off that aspect, the network did NOT extend to said conference rooms, let alone the Reno Ballroom (which is across the street and a small lot), so not only was it not useful there, it made for all the more times I had to reconnect, i.e., had to punch in the ten digit code.  They could EASILY make it more convenient.  They could extend it to the other areas with a little investment in a bit more equipment... but that won't happen, as they are on the verge of bankruptcy.

15/07/12 | Link | Rating: 1.0
317. Nick L.
The parking lot wasn't the easiest to find nor was a parking spot?! 10th floor is a little much.

However when we went to check in, the receptionist was polite and friendly. They upgraded our room to one on the 31st floor. Nice views!!

The casino itself isn't that big but there are skyways to circus circus and eldorado which are closely connected.

There's the usual smokiness inside which I'm not a fan of at casinos. No fault of here I guess.

The room had been updated and renovated recently allegedly. The furnishings looked new and an ok flat screen tv but the washroom and sink look like the original fixtures! It worked fine so no major problem there.

The walls are not super thick which isn't great as noise can easily permeate as a result.

31/10/11 | Link | Rating: 4.0
318. Jacque G.
We stayed here this week and I love the remodel.

06/10/12 | Link | Rating: 4.0
319. Kevin W.
Great Venue to see a concert....one major issue though.

The layout for a concert should be what the artist wants, and also allows the audience to get up and dance if they want.

I saw Cyndi Lauper this past weekend and she is likes to get off the stage and stand on chairs, climb poles, etc and entertain and have fun!  Security prevented her fans from standing up as we blocked the people behind us.

So create a tiered platform like risers.create a center walk way that the performer can be in the center of the room so everyone can see them.

07/11/11 | Link | Rating: 4.0
320. Darius A.
Stayed here over the weekend and it exceeded my expectations. Don't expect Vegas luxury in Reno. Their beds were pretty comfortable. The rates for the room were really good especially for a weekend. Parking is easy to find in their 11 story garage. The casino was alright. They need a better ventilation system to filter out all the smoke. We watched the Pacquiao/Marquez fight at one of the bars which also had good service. Definitely better than the other hotels I have stayed at in Reno.

11/12/12 | Link | Rating: 4.0
321. Valentino L.
After a six hour bus ride from Dixon to Reno during the winter we finally arrived at the Silver Legacy Casino.  

As part of our group discount we were offered a $5 discount to use on food.  A friend and I decided to try the buffet.  I was surprised to find that there were no lines and it wasn't busy, for a Saturday night.

Like any normal buffet there was an abundance to feast on.  Everything was fresh and hot.  The wait staff made several rounds to make sure our drinks were always full.

I had no complaints and left happy.

27/08/11 | Link | Rating: 4.0
322. Angelica P.
Compared to other hotels in Reno, Silver Legacy is definitely one of the better ones to stay at. Silver Legacy and Hyatt Regency (at Incline Village) are the only hotels me and my bf stay at when we ski in North Lake Tahoe.

Gambling area: Wide open with high ceilings. No tacky neon lights and it's less smokey than other hotels. Great selection of slots machines and black jack tables. You can find tables with minimum bets staring at $5.

Food: I absolutely love Sterlings Steak House. Ate there a few times and the food and service is great. The lobster is flown in from Maine and tends to run out. They also have a food court , a seafood restaurant, a buffet and a cafe that serves late night food.

Location: One of the best things about this hotel is the fact that it's connected to Circus Circus and Eldorado. It's also not far from the freeway and there are some pretty good local restaurants within walking distance outside the hotel.

Rooms: Rooms have recenly been remodeled so the decor is modern. Bathrooms in the standard rooms are a little small with minimal counterspace. However, the suites are really nice with lots of counter space, a huge walk-in shower that looks like it can fit 5 (although I don't know why you would), and a hot tub.

22/05/11 | Link | Rating: 4.0
323. Jennifer B.
Growing up, my family made numerous trips to Reno, and being a family, we'd stay in Circus Circus. All this was pre-Silver Legacy. Then slowly, Reno began to change. Construction started. Commercials began playing the catchiest Reno-jingle ever, "You can have it all! At the Silver Le-ga-cy!" Once Silver Legacy opened, we trekked over from Circus Circus to check out their Venetian-esque ceilings and ornate decorations. Oh boy did I want to stay there! When I brought up this idea up to my mom, it was met with an all too familiar response: "No, it's too expensive. We're not made of money."

Well, MOM, it took 16 years but I finally stayed here! Clean rooms, friendly desk service, and I felt like a flippin' QUEEN staying at the "expensive hotel." Five stars for being everything I could ever want in a Reno hotel!

06/06/11 | Link | Rating: 5.0
324. Vithiet L.
Having been to Vegas many times, I think that sometimes, Casinos are depressing places. It's the apex of fakeness, where fake dreams are sold and shattered.
At Silver Legacy, it's also where elegance and class come to die.

I'm not a big gambler, so I might be a little biased, but still, after a few minutes in this place I felt like I should grow a mullet, get highlights or buy a cowboy hat.
And if you are a such a big gambler that you don't care where you are as long as you can gamble, then this review is not for you.
I did manage to have a good time because I was with my friends, and this little stop was the conclusion of a pretty cool Bachelor party. We did a lot of outdoors stuff and that's why Tahoe was perfect. I think it was better than the usual Casino madness bachelor party.

I saw a few other Bachelor & Bachelorette parties in that place and those people just made me sad.
If you are planning a Casino Bachelor party do it right and go to Vegas instead of Reno. It would be like helping your 25 year old virgin friend to get laid: you would hire a pretty, high-end escort, not send the tranny hooker from the trailer park.

17/05/11 | Link | Rating: 2.0
325. Juan A.
First time on Reno so I can't really compare this place to the other many casinos/hotels in the City. The rooms are big, clean, not bad at all for the price, with flat screen, and most rooms have a nice view.

The casino was alright but I like the fact that this place is connected to el Dorado and Circus Circus so you have plenty of choices. I lost 100 dollars in here but it was fun so I didn't care. The buffet is very good and they are all the time offering you drinks no matter where in the casino you are playing. The lounge downstairs was kind of lame but it was a Wednesday night so it might be better during the weekend.

Overall a good place to stay and play in my opinion. I would probably stay again if I come back to Reno. Also, they have a good military rate FYI...

22/01/12 | Link | Rating: 3.0
326. John N.
Of the three connected hotel/casinos(circus circus, silver legacy, el dorado), I like this place the most.  The dealers are nice and don't mind taking the time to teach you games.  They make your game play enjoyable so you don't keep track of how much money you've won, in my case, loss.  I made a stop during the Labor Day rib festival.  Lucky for everyone at the casino, there was also an Asian concert that weekend.  Asian concert = table minimums go up.  I came back three days later not to detoxify the gambling out of my system, but for a company training.  I was surprised the dealer at the craps table remembered who I was knowing that there were thousands of black hair, squinty-eyed guys walking around that weekend.  I did get carded maybe 5 times while there.  Should I take that as a compliment?

13/09/12 | Link | Rating: 4.0
327. Ellen H.
We stayed here over MLK weekend 2013. The room was $69. Silver legacy reminds me of a hotel in Downtown Las Vegas. The room was comfortable. The shower looked like it was built in  1980. The bed was decent. The room  and sheets were clean. I dislike the fact that they charge an $11 per night resort fee.  The staff was friendly. They offer $65 all day passes to Mt Rose next to Valet. I would recommend this place for gambling, drinks and a cheap place to stay if your going to snowboard in Tahoe.

26/01/13 | Link | Rating: 3.0
328. Steven N.
out of 10
Rooms: 8
Casino: 7
Food: 6

15/01/12 | Link | Rating: 3.0
329. Setareh A.
Much better than the Sands (see review)
but....
-Slots don't pay out much, even when you're playing the same slot forever.
-Drinks are majorly watered down.  I had five (maybe six) vodka redbulls and got barely drunk.  And I'm a mega lightweight.
- The cocktail waitresses (is that what they're still called? maybe "servers" is better?) are stretched way too thin.  We were in there on a busy Saturday night.  One waitress/server covers a gigantic section.  Be prepared to wait for your tiny watered down drink for at least twenty minutes.

Other than that, it's a pretty chill place.  It's not overly loud, but it's lively enough.  It's not inundated with the elderly.  We had fun.  Also, if you go and run into a waitress/server named Brenda (shorter Asian lady with short hair), she's a sweetheart.  We were playing slots in one section around 2 in the afternoon on Sunday and saw her.  We came back to Silver Legacy around 10 that night and she was still asking if people wanted cocktails.  She's a hard worker and super nice, be nice to her!

We would definitely come back here.

29/03/12 | Link | Rating: 4.0
330. Tien N.
Plus sides

Pretty nice hotel and casino.
Not nearly as big as Vegas standardized hotels but still pretty decent.

Down stairs lobby is clean and nicely decorated, staff are component of their positions and room gets cleaned without personal clutter being touched or rearranged in anyway.

Standard rooms are pretty spacious and clean

Downsides

Gym is laughably small with only a few machines and not enough attachments to some machines to multitask other workouts.

Pool is also ridiculously small and not really practical for anything other then messing around in.

Internet is NOT FREE and AMAZINGLY SLOW

01/08/11 | Link | Rating: 3.0
331. Lynn b.
HATE THIS PLACE!!!  My husband and I dined at the Sterling.  My husband is African American and I am white.  The ignorant waiter(white) would serve me and have the bus boy serve my husband.  The waiter would not even acknowledge my husband.  SICKENING!!!

05/07/12 | Link | Rating: 1.0
332. Kanani S.
Not bad, check in was fast and our room was nice and clean upon arrivial. The bathroom was a decent size and the best were comfy. My biggest complaint about this hotel was the security guards checking keys as you enter the elevator? I understand needing that when there's a big event going on like NYE but is it really necessary for a regular afternoon? It's your average hotel, nothing too special but not a complete dump either. I'd stay again if I found a good rate

14/01/13 | Link | Rating: 3.0
333. Jeremy L.
I've generally had a good experience at the Silver Legacy but tonight it was tainted by a couple of things:

- Despite tipping valet on the way IN and way out they still decided to take a few bucks out of our console.  Anyone who thinks this is 'par for the course' is sadly mistaken.   I've stayed at various other hotels and casinos and not had this happen till now. Years ago I valet'ed for a casino in Tahoe and never did that.

- At Drinx lounge the waitress took *forever* to get our drinks and order right and then forgot to bring us items.   After dealing with that we got te bill where she had charged us for an extra drink.  When we asked about it she said unless we wanted that extra drink she would have to get her manager involved.   It took a total of 45 minutes from asking for the check to getting out of there because of this.

On the upside - they do pour a stiff drink here which is good and we ate at the Oyster bar and had a good experience.   Frankly, the Silver Legacy would have received 4 stars if it hadn't been for these experiences.

30/07/11 | Link | Rating: 2.0
334. Raizel G.
Pretty nice. There was a guy handing out free champagne in the lobby. My friend had a spa suite for her birthday, it was on a corner so it had windows on 2 walls, a kind size bed, and a couch that could pull out into a bed. There was also a nice tub with a view, and the bathroom was huge. One of the best parts is that it is connected to El Dorado and Circus Circus from the inside, there is the casino, restaraunts, and some shops. There is also a desk that can help you coordinated trips to go rafting, biking, etc.

We tried to get a second room last minute on Saturday and there were only 2 left in the whole hotel, so make sure to reserve early! The pool is pretty lacking. It's small, and only 3.5 feet at the deepest. It's also always in the shade..maybe that's a good thing, but the water was FREEZING. There was a hot tub, but everyone who I saw try it couldn't stay in for more than a couple minutes because it was too hot. They were trying to fix the temperature, but I'm not sure if they ever did. There is a bar at the pool, so you can order your pina coladas etc.

I recommend going to see the Dueling Pianos if you're over 21. It's located at Rum Bullions Island bar. It's pretty entertaining and hilarious, especially if you have them sing for one of your friend's birthdays or something. They have some fun drinks there also and the prices were pretty reasonable.

You get free drinks while you're playing at the casino, but they take forever to bring them over.

27/07/11 | Link | Rating: 4.0
335. Chelsea D.
I spent 3 nights over Labor Day Weekend here with my boyfriend for my 21st birthday.  We paid a fair price through a booking website; I wouldn't expect a stay there to be worth MORE than the $80-$100 per weekend night we averaged, so that's good.  

We'll start with the good:
-The bed in our room was VERY comfortable.  It felt like memory foam, which I adore.  When I actually slept, it was great sleep.

-The room itself was very clean--so clean that when my bottle of body scub exploded on the carpet due to the altitude changes during our drive, I went to wipe it up with a tissue, and was shocked to see that there was no dirty discoloration or gross residue or crumbs or ANYTHING on the tissue except for the body scrub itself.  Impressive.  Also, I ALWAYS check bed sheets for...leftovers...and the sheets were 100% crisp, clean, fresh, and pube-free.  Yay!

-The air-conditioning worked well, and it wasn't the annoying kind that turns off via sensor whenever you leave the room.  Our room was always at a good temperature and never got stuffy.

-There's ample counter-space around the bathroom sink, there are plenty of mirrors, and the sink area is separated from the toilet/shower by a door, so it was never too foggy/humid for me to put make-up on.

-The front desk staff/concierge were all very helpful, friendly, and efficient.

-The casino was fun!  Lots of penny slots, and this is the only place where I actually won any money (around $80 total--came out on top, hooray!).  

-Casino drinks!  This is also the only place where I got a drink within 15 minutes of sitting down, and it was followed by two more over then next hour and a half or so that we were there.  Plus they were strong, and the cocktail waitresses were actually friendly and fast enough that
we didn't feel "stuck" at any machines at any point.

As for the not-so-pleasant things:
-The pool SUCKS.  It's only open until 8 PM, and it's the tiniest hotel pool (and hot-tub) I have EVER seen.  I didn't spend a minute there--we mostly missed out because we were busy doing other things, but the one time I did try, it looked like family day at the Y.  Parents were along the walls, sitting in the chairs, etc., while a mass of 4-12 year olds splashed around, screamed at eachother, and most definitely threw off the balance of chlorine to urine in the water.  Not my scene.

-The bedroom walls here are paper thin, and it seems like a lot of the rooms are those adjoining ones with the door in the middle.  As luck would have it, we were placed in one of the adjoining rooms, directly next to some Jersey Shore-type "bros" who woke me up at 9 in the morning daily screaming "Go deep!" at sports re-runs on the TV and spent every evening smoking weed and throwing eachother into walls, so that was...fun.  Ehem.

-The shower/toilet area of the bathroom is super outdated and dingy.  The water pressure sucks badly, and I even had issue keeping the shower water hot at one point.

-There's an $8 p/ day (p/ room, not p/ person) resort fee.  Where we booked, the fee was listed at $2 p/ day, which is small either way, but considering really the only thing that the fee got US was free wi-fi, that was kind of annoying.

So, ultimately, I have minimal complaining.  It was better than I expected from Reno, and I'd stay there again.

08/09/11 | Link | Rating: 4.0
336. Jenny P.
i think i just caught second hand smoke cancer

03/12/13 | Link | Rating: 1.0
337. Rachelle T.
This place is seriously becoming a dump right before my eyes...and yet I keep staying here!

Silver Legacy is a great location - wander between this hotel, Circus Circus and El Dorado, and you are set for the night.

The rooms are what's disappointing.  Since it's opened, I don't think they have upgraded anything at all. Good thing they have the "olden" theme going for them - aging was part of the charm, at first. Now it's just become so worn down. Good thing they are supposed to remodel the rooms very soon. The price is right, so I keep punishing myself though.

My last trip there: my room was not made when I opened the room door, with bed unmade and towels all over the floor. My room lock broke and we couldn't unlock the door and we had to wait for the locksmith. Horray!

14/07/10 | Link | Rating: 2.0
338. Stacy A.
Nice place i say its the best hotel and casino in RENO

01/05/13 | Link | Rating: 5.0
339. Sara R.
The only good thing I have to say about this place is that the bed was comfortable! Firs of all, there was 5 of us split between two separate rooms with tons of luggage. We parked in self parking because I hate having to go to someone and wait for my car when parking in valet. They would not give us a luggage cart because they say they cannot be responsible for that much luggage, however, we are more than welcome to call a bellhop to do it for us (wait, I thought they didn't want to be responsible for your luggage?). So, we made 3 trips up and down to get luggage. Oh, when I say there was 5 of us, that is 4 adults and a two year old....so he can't do much carrying. First night was great, since we checked in later and just went straight to bed. Next morning - showers.....awful. The weird stream of water was going between hard and very light, then would go between very hot as very cold....within a matter of minutes. So then we went down the street to black bear diner for breakfast (great place!) and went back to the hotel to do some gambling. Casino was great no issues there. Later, when my son woke up from his nap, we tried to find a place that was open for lunch. It was late, about 3 pm, so most places were closed to get ready for lunch. The casino floor has a "food court" that was also closed. We finally decided on Dos Geckos....pretty good burritos. Later that night, at 10:15 pm, we hear a vacuum! Apparently, housekeeping thinks in the middle of the night is the best time to clean a room connected to the room where people are sleeping. I went to ask her to stop, and she acted like she had no idea that a vacuum makes noise! Called the front desk and they called the housekeeping manager about it. No more noise. And of course, we then slept great cause the beds are very nice! Next morning we tried to get a luggage cart again, and that was a no go. You apparently have to park in valet for them to give you one. Not staying here again. Although, I do like that it was connected to Circus Circus!!

15/11/13 | Link | Rating: 2.0
340. Victor L.
This Casino is better than most, in the sense that the air is not as contaminated with smoke and there are many different types of table games and slots.  I played roulette here with a $5 minimum bet!  The least I have ever seen is $10.  This is legit!  Another cool thing about this casino is that you can win cars if you hit the progressive jackpot.  Yeah yeah. You probably see this at a dozen casinos right?  Well, they actually post the winners and everything.  I think if I am ever in Reno, I will come back here.

20/02/12 | Link | Rating: 4.0
341. Darina H.
I liked staying the Silver Legacy. The parking structure was pretty full when we arrived on Friday afternoon (which is to be expected because it was a holiday weekend). We finally found parking on the 8th floor. My suggestion to the management company: make your parking spaces bigger because you know that people will be arriving in Reno with big trucks, SUVs and the like.  Most of the time, the trucks take up 2 spaces which leaves the little cars nothing.

When we confirmed our reservations a few weeks ago, they only had double queens for us and could not switch to King sized bed room because the hotel was almost filled to capacity during the New Years Eve weekend.  When we arrived and checked in they indicated to us that a King size bed was available and that made us very content. They even asked if we wanted to be higher or lower (in which we responded higher, of course).

The space was big enough with a flat screen tv right in front of the bed.  Our bathroom was large and spacious, I don't really have any complaints about the room. I wish we had a fridge to store our food (we had to put my yogurt parfait in a little bucket of ice to keep it nice and cold).  The view from the hotel room was nice (the dome, all of Reno, the mountains).  The elevators were pretty easy to navigate to and they arrived in a decent amount of time.  When I called the front desk they were super friendly and extended our check out to 1 PM (usually its 11 AM).

The casino itself was absolute mayhem during New Years Eve.  Café Sedona is a nice version of Dennys restaurant with all the basic food choices you'll want including an "Asian" menu to cater to other cultures.  We went for lunch one day and breakfast another. The breakfast meal was 10x better than the lunch menu but maybe that's because I love my breakfast food.

Overall, I had a good experience at the Silver Legacy. I would recommend to a friend.

04/01/11 | Link | Rating: 4.0
342. Tiffany B.
This was a last minute trip so the price was nearly double. I appreciate the easy access to the Parking Garage from the Hotel lobby. Walking around felt never ending because Silver Legacy is connected to Circus Circus & the El Dorado. Checking in was fast. The room was nice & clean. No complaints.

I can't comment too much on the Cafe food. Drunk Tiffany = HOT MESS. Literally. I dropped scorching mozzarella sticks/sauce all over my heels. It would have been nice if someone working in the restaurant would have helped me pick up the mess, the young guy kinda just stood there nervously looking at me.

The experience during the day was OK. It seemed like the complimentary drinks were only going to the older folks at the slots. Maybe they were serving shots of Metamucil? Who knows.

I would stay here again... if we don't stay at the Peppermill.

17/10/11 | Link | Rating: 4.0
343. A H.
We love The Silver Legacy!!  The customer service keeps us coming back.  The rooms are comfortable and clean.  We've seen several shows, and always had a great seat.  If we have forgotten anything in our packing, they have a bountiful gift shop.  We've made reservations and walked-in to Sterling's, never once had a bad meal.  Room service, maid service, room technicians are all prompt; they've even sent a technician up to help us fix our "own" computer.  Variety of all gaming.    We enjoy sitting at any bar Ta is tending.  We can't wait for our next visit!  Thank you.

27/01/13 | Link | Rating: 5.0
344. Red R.
Just had a great VIP experience James Bond style at the Silver Legacy.  Most casinos have some kind of frequent flyer program and, so far, our favorite is the one at the Silver Legacy.  For NYE we get special package that includes a top notch dinner and show with New Years countdown, champagne.. the works. We've gone for the past two years and each has been fantastic! This year the theme was James Bond (Skyfall rocked!) and the room was all decked out in red ambience.  The dinner was fantastic and the service was really good. We sat with a bunch of nice folk from all over Cali and that was a bonus. The band (Hip Service) blew us away.  Dinner show and then dancing all night till the ball dropped. The whole thing really works for us because we have a cool place to sit, dance, enjoy our drinks and ring in the new year without getting lost in the masses. Other big bonus? We always win at the Silver Legacy ;)  So, why not 5 stars?  This may seem a little petty but.. the valet as we arrived was not very cool. The guy when we left was great but the first guy, he was pretty irritable. I get it but it's still our fancy VIP NYE.  The other minor annoyance was no Starbucks in the house. I really missed it.  We'll be back for sure!

01/01/13 | Link | Rating: 4.0
345. Dylan T.
Eh, this is probably just an OK casino/resort.  The room we stayed in looked very antiquated...like we really were in the wild west.  I mean there's a difference if having antique-looking decor and having old decor, and this was definitely old.  The lighting was just too harsh and dim.  The bathroom was large and so was the shower.  We had a hot tub in our room, which we took full advantage of during the snowy weather (always a fun juxtaposition).

I probably wouldn't stay here again, especially since they book old school...which means you don't know what type of bedding situation you'll have until you check in and you may not be near the other folks traveling in your party either.

The casino part was alright and so was the entertainment, but I'd still like to get my bearings around the other casinos and resorts.

27/08/10 | Link | Rating: 3.0
346. Lena T.
so as time passes this place doesn't seem very appealing anymore, but again it could be because i'm comparing it to better places in reno? but regardless every time i step in the elevator floors it smells like putrid smoke. the rooms are small and cramped, the internet is uber slow. again maybe because i'm comparing this place to another but even the special rooms aren't even all that special. sorry SL you are no longer my fav place...

30/03/12 | Link | Rating: 3.0
347. Scorpio S.
I had the PLEASURE of staying at this resort from July 3 - 8, 2012.

The PEOPLE are what made my stay totally worthwhile and happy.

One excellent example was staff member COLEEN COOKE, who took excellent care of our convention group's Hospitality Suite in the "Silver Baron A" ballroom.

She was always buzzing around, making certain that everyone who entered had plenty of food and drink.

When I become a multi-millionaire, I think I'd like to LIVE in that place.

09/07/12 | Link | Rating: 5.0
348. Allie A.
This review is for the hotel only.  

PRICE:  Chosen for its reasonable rate, around $50, if I recall correctly.

ATMOSPHERE:  Oh dear god!  The room decor looked like it came from an 1850s mining town brothel - the print and flounciness and overall blinding colors made me want to throw up.  I must not have been in a recently renovated room because everything was just outdated and tacky.

The quality of the bedcovers and sheets was all cheap, polyestery and smooth and shiny (and not the sexy, satiny kind of smooth and shiny, either).  

My parents were in a room down the hall, and even though it was a non-smoking room, it smelled stale and stuffy in there, as if someone had just sneaked a cigarette in recently.  There was a problem with the toilet not flushing correctly, and it took a loooooong time for someone to come up and fix it, despite being told someone would be up "shortly."  Define shortly?  Thirty minutes?  An hour?  Try two hours.

No thanks - there are lots of different hotel options in this town (and really, I only stay in Reno hotels if I have out of town guests who have an early morning flight the next day - or if I have a morning flight myself), and I won't be back to this hotel any time soon.

02/03/10 | Link | Rating: 3.0
349. Tyler S.
Thank you Whitney G. for responding to my review and showing your concern of my stay at the Silver Legacy. However, I believe you are confused of my overall point in my review. I hope I can help clarify with this update.
~~~~~~~~
You stated:

"It is true that their has been a resurgence of bed bug infestations across the United States..."

"Because bed bugs don't discriminate between a 1 star facility and a 4 star facility..."

"The presence of an insect in a hotel room does not suggest that they inhabit the facility nor does it suggest that the room has bed bugs."

"Nobody in the hospitality industry is immune to these reports and unfortunately we cannot respond to all of these postings as many of them are not accurate."
~~~~~~~~
I completely understand the nature of bedbugs, including geographical logistics etc., after taking courses in Entomology at UC Riverside and watching numerous videos on TV and the internet PRIOR to this incident.

Bedbugs are VERY capable of hitching rides on other people, whether it be on their clothing or even in their luggage. I understand that the Silver Legacy, and many other hotels across the nation, cannot control the pests that are brought into the hotel.

However, the Silver Legacy has not only the ability, but the responsibility to ensure the cleanliness of the room, no matter who the prior residents were.

I understand that a 4 star facility has the same, possibly greater, chance to have bedbugs as a 1 star facility. What sets apart the 4 star and 1 star SHOULD be the cleanliness. While the bedbugs can feel free to roam across numerous hotels, the top hotels are those that can eliminate them before new guests arrive to a room (ie. housekeeping / changing of sheets / checking of mattress).

I tried to keep my review as accurate as possible. I hope you can understand how depressing & stressful it is to lay in a hotel bed at night, praying that you don't feel something on your leg, or see something crawl next to you. That was how I felt, even after changing rooms two times.

I was very upset that you wrote, "The presence of an insect in a hotel room does not suggest that they inhabit the facility nor does it suggest that the room has bed bugs". It made me so upset that it caused me to write this review at 3 in the morning on a school night. If the attitude of the Silver Legacy is "One bug = no problem", then I seriously question the rationality and logic of you and your staff. From the vivid description of bedbugs you gave me, YOU should know that if you see even one bedbug, then there ARE other bed bugs. 100%. If I owned a hotel and knew that someone saw a single bedbug, I WOULD quarantine that room and any adjacent rooms and I WOULD NOT allow anyone to stay or even enter the room.

Below I have attached two links to images taken during my stay on the 22nd floor as "evidence/proof", however insignificant it may seem.

i.imgur.com/m2O29.jpg
i.imgur.com/PwA0s.jpg

Thank you so much for your concern, and I hope that soon my family and I will regain confidence/trust in the Silver Legacy's cleanliness and will continue to stay there in the future.

05/10/11 | Link | Rating: 1.0
350. Jason P.
A lot of fun. Right next to circus circus,my son and I got in late but they were able to accommodate us without any push back. Very polite employees. I wish their restaurants were open later,room was excellent. One complaint,the air handlers by our room were extremely loud.

08/12/13 | Link | Rating: 4.0
351. Jennifer L.
I booked two nights and three days over spring break for me and my boyfriend and it was a pretty good experience overall.

I booked a spa deluxe room or something like that and it was HUGE! It came with a king sized bed, a jacuzzi, a little vanity, a fridge, a humongous bathroom AND a kureig machine (or however you spell it!). Luckily I got a really good deal for about $75 a night but normally its about $100 I believe. Overall, the bed was super comfortable and the tub was clean and the cleaning lady always stocked up on towels and shampoo and such. Oh! and the front desk also gave us a coupon book with a buy one get one drink offer, $5 off the buffet (which was closed for God knows why), 15% off spa packages and so on and so on.

Also, the workers everywhere we went (concierge, dealers, restaurants, janitors, etc) were very friendly and very helpful. They seemed happy to answer all answers but sometimes you have to remember, thats what they get paid for right? haha kidding!

Overall, it was a great mini-vacation!

05/04/12 | Link | Rating: 4.0
352. John K.
Had some family in town for Presidents Day weekend.  So we went downtown to Silver Legacy and Eldorado.

Both were exceptional.  Silver Legacy is expansive, clean, lively and the crew there really knows how to treat their guests.  Everywhere we went we noticed the Silver Legacy staff interacting positively with each of their guests.  There was only one exception and that was a guy named Gary who someone told us was the big boss--he was screaming and yelling across the lounge to some of the staff to get hustling--and they were hustling.  It was wall to wall guests and everyone did their best to accomodate each and every guest.  Someone needs to talk to Gary if thats who he was.

The food in the buffet was exceptional for a buffet and Sterlings Sunday Brunch was the best any of us had ever had.  Some of the family remember having dined at The Top of The Flamingo for Sunday brunch years ago which used to be the best brunch in town--but Sterlings was every bit as good even though it had no view.

A guy named Sonny who works in the casino was very helpful to us and a gal named Lindsay who serves cocktails was really great

09/03/12 | Link | Rating: 5.0
353. Davey R.
"At the Silver Legacy (WE'LL HAVE A BALL) at the Silver Legacy (WE'LL HAVE IT ALL)!"-SL's TV advertisement theme song.

This actually represents the 2nd time I stayed here but I can't remember if I wrote a review. All in all, it's most likely the classiest casino-hotel in all the strip, and perhaps in the top 4 or so in all of Reno. The prices are of course going to be a little higher than surrounding areas (especially depending on if there is a special event going on). Last time we were here in May, it costed somewhere around $120 due to there being a 3-day bowling event. This time, to celebrate my finishing my doctorate, we went up and only spent about 75. The spa is awesome, and worth it (they're segregated by gender, and contain lockers, sauna, steam room, refreshing apples and orange and apple juices, water cooler, jacuzzi and showers. Of course, on the outside in the gender neutral areas, they had cardio machines, TV and a small amount of silver legacy gear you could buy.

We got comped due to loud noises in the area overnight that kept us from sleeping well and went to a Silver Legacy restaurant called, formerly, Cafe Sedona.

All in all, Silver Legacy is a fun place to be; the entire place looks like the interior of a silver mining baron's favorite saloon to frequent, or a Boston banker's traveling caboose interior=everything's cushy, Victorian and classy. Most table games start at $5. Connected to the El Do and Circus Circus. Went to the former to check out a room: nothing as classy as Silver Legacy! Simply the best take-home value on the strip!

21/05/12 | Link | Rating: 4.0
354. Jamie C.
Everytime I hear "Silver Legacy", that song from the commercial springs to mind and then I can't stop singing it!! ARGH!!

This casino probably has the most Pai Gow tables of any casino in Reno and since that's the only game I play, I have to say this is my favorite one! I love the fact that it's located centrally and it's easy to get to El Dorado and Circus Circus (and other casinos around the area) from here. The Pai Gow dealers here are mostly quite friendly, which is very important because nobody wants to gamble against a grumpy-bum dealer.

The hotel itself is as nice as a casino hotel could be and we've stayed here a few times over the years. Definitely one of our top choices when visiting Reno!

Tip: Get yourself a Silver Legacy players card to get room discounts even if you're not a big baller!

22/09/10 | Link | Rating: 4.0
355. Linda B.
I always find myself check in Silver Legacy! I love staying here because we are right in the middle of the night life; bars, live band and even a club with no fees!  
Very clean, quiet and comfy can I say wow they really upgrade there furniture very modern and peaceful

23/01/12 | Link | Rating: 4.0
356. Stacey L.
Whenever we come up to Reno we always stay at Silver Legacy, even since before I shot for their '08 ad campaigns.  Normally we call our host a few days in advance and are able to secure rooms pretty easily.  I'd recommend valet parking.  As we check in there's usually a fridge of beer or you can ask for a glass of wine.  Their rooms closer to the elevators are suites, but often times you'll here the elevators going up and down.  The hotel is connected to Circus Circus & the El Dorado Hotels which means we'll never leave the building  once were there.  Then again you'll  find me seated on the gaming tables and slots all weekend anyways. It was fun last weekend and I'll be back in a few months.

One of the best events that I had the pleasure of attending was their Christmas Shopping Spree a few years back before the economy took a hit.  We racked up enough "shopping" points to take home 5 Burberry shirts.

My father was excited that he was chosen as a participant in their Sunday lotto drawing .  Gauranteed money.  You can't go wrong with free $$$.

04/06/11 | Link | Rating: 5.0
357. Frances L.
Stayed here recently for an International Beer Festival, and was pleasantly surprised! I had read mixed reviews and seen some not-so-flattering photos of the hotel portion of the Silver Legacy, so I came in with hesitant; nearly low expectations. However, we were delighted to find that the rooms had been updated and were comfortable, and the service very friendly and prompt.

There was a big performance going on the weekend of our visit so there wasn't a single available room in the entire hotel. The promoters of the event had made our reservations so we were able to check in in a much shorter VIP guest line, which was awesome since the line for check-in was very long. The VIP guest area features complimentary beer&wine as well as water; a nice touch. Checking in was a breeze and we were provided with free wifi passwords per device per day we stayed.

Our room was a standard double; spacious on the 24th floor with a decent view. What I liked about this hotel was that although it wasn't 5-Star luxury, it was comfortable, reasonably priced, and convenient. Parking is free and is stacked on the lower floors of the hotel, making it very easy to park and make your way up to the casino and hotel rooms. There were tons of dining options and the casino itself is connected to two other casinos (Circus Circus and El Dorado) making it easy to wander from one to the other without going outside (in the cold). In room dining is available 24 hours a day, which isn't always the case at other places, and although the place was massive, it wasn't overwhelming.

I've had terrible experiences visiting Reno in the past and I have to say that I was a happy camper at the Silver Legacy, especially after visiting the other neighboring casinos which seemed much more outdated. Sure, they could use a little more remodeling here, but it's a decent stay with clean rooms and good service. Even checking out with Shauna was entirely stress free.

17/11/11 | Link | Rating: 4.0
358. Wendy N.
love this place nothing bad to say.  service is already great here.  my moms favorite spot to say when in reno.  been going here since i was a little girl.

17/12/13 | Link | Rating: 4.0
359. Michael P.
About one week ago I walked through the Silver Legacy Casino in Reno Nevada.  I was impressed with the upscale surroundings and made a mental note to stay there on my next visit to Reno.  While walking by a vacant gambling table (it was about 9 am), I noted what appeared to be large silver coins in the sealed chip rack.  As I walked on I saw the cashier's cage and walked over to it.  There was no one else around.  I started to ask if the Silver Legacy had silver dollar size gaming tokens when the cashier, a fortyish man with light colored hair, cut me off saying. "Read the sign, the Silver Legacy doesn't have tokens, read the sign."  I saw a sign behind the cage which was hard to read through the bars, but it did indeed say the Silver Legacy didn't use or accept tokens.  I again politely tried to speak and explain what I had thought I'd seen on the table.  Again I was cut off in the middle of my sentence, being told: "If you don't believe me, asked that guy over there."

I was stunned and tried to explain I only wanted to know ... but I was cut off again with:
"You want to argue about it?  Just read the sign."  Well, actually I didn't want to argue about it, I just wanted to finish a sentence.  I haven't encountered anyone this abjectly rude in many years, but I did learn two things.

1. Silver Legacy doesn't have tokens.
2. Silver Legacy doesn't want and won't get my business.

02/10/13 | Link | Rating: 1.0
360. Mary T.
One of the better hotels to stay at when in Reno, not that there are many around the area!  Although the rooms are a bit dated, not much you can expect, cause again it's Reno, not Vegas!  Carpet and sinks are old looking in the rooms, but like said, it will do.  Lighting is not that great in the bathroom either, but eh, not a deal breaker for me.  The hotel definitely needs to upgrade their rooms a bit.  I think their rooms are only worth about $59-69/night...I don't get how they can charge anymore than that.  

It's a decent play to stay when we're in the area and wanna do a bit of gambling, eat some Fairchild's clam chowder, and close to El Dorado and Circus Circus as well, which is convenient.  

We are normally here for only one night at most two, but one night in Reno is all you need, trust me!  It's quite a depressing place EXCEPT for some small gems that we have found that are off the strip.

27/01/12 | Link | Rating: 3.0
361. Sveta L.
My husband, son and I spent a night at Silver Legacy last week and it was quite a disappointment. We stayed in one of their spa suites and let me tell you, the 'spa" is just a regular size bath tub, only a bit bigger than the bath tub at my house! And they dare charge extra for that?!  The room itself was not bad, spacious, the shower was very nice. The room had a king size bed and a pull-out couch. When we started setting the couch up for my son, it turned out that there was no extra bedding provided other than a fleece blanket, so my husband called the housekeeping and asked for extra sheets and a pillow. 20 min later, when no one showed up, we called them again and they assured us the guy was on his way. Another 20 min later we had to call again because we still hadn't gotten the sheets; by that time it was around 10 pm and my son had passed out on the bare couch. Long story short, 4 calls and 1 hr and 20 min later the guy finally brought us another fleece blanket and a pillow but no sheets! And he didn't even say Sorry for taking this long. I don't think I'll ever want to stay at Silver Legacy again, especially when so many other affordable hotels nearby actually provide customer service along with lodging.

07/01/14 | Link | Rating: 1.0
362. Casey M.
Very unimpressed. So much so that I want to write this negative review just to dissuade you from thinking about staying here. Here's the roundup:

Rooms: meh. Not terrible but not great. Barely adequate given the marginally higher price they demand.

Casino: skip. Unless you want to experience the tightest slots in Reno, then by all means.

Drinks: you can get watered-down, thimble-sized drinks every hour and a half or so on the casino floor. Or you can buy a way overpriced watered-down full-size cocktail. Yeah, thanks.

Staff: absolutely terrible. Bored, unconcerned, rude, and incompetent. My girlfriend left her cell phone in a restaurant in the hotel our last night there, and we spent a good two and a half hours trying to get anyone to do anything -- we called the hotel, and got in contact with lost & found, and they did indeed have it. The security people were disinterested in doing *anything* to try and get her phone back to her: one tried calling lost & found a couple of times and otherwise just looked helpless; another didn't bother looking up from his crossword or whatever to finally send a cop wannabe down to fetch it, who took his sweet time. The bell hop was at least honest that his employers give him no power to do anything for guests, and apologized nicely.

Food: the steak house is OK, just overpriced for what you do get. Check that out if you want a steak dinner, but yeah, you shouldn't stay, gamble or drink here. The buffet wasn't bad.

"Benefits": we talked with another couple who tried the "rewards card" or whatever it is, and yeah, it's a scam you don't get anything from. You can also just toss the coupons they give you at the front desk when you check in -- they aren't actually good for anything.

Overall, I can't help but think that the owners of this place are just tightwads and crooks that provide the bare minimum for guests, nickel and dime every last thing, give their employees no power to help the guests and probably treat them like slaves or criminals (I can't think of another way for the staff to get so bad; in my experience, good businesses start at the top: if the owners and managers treat the staff well, the staff treats the customers well, and the customers treat the business well). For whatever reason, places like this that try to aim for a "premium" over other nearby businesses work hard to screw over the staff and the customers, so they can rake in more without even providing the premium service they're fronting.

So Silver Legacy: DIAF, EABD.

10/01/12 | Link | Rating: 1.0
363. Stacie M.
The Silver Legacy has never let me down. It's my preferred place to stay in Reno. Fresh off our visit to W. Wendover, Reno was a perfect follow up. Rooms aren't anything fancy, but they're clean and quiet. They've got a few restaurants/lounges and the casino is connected via tunnel to both Circus Circus and El Dorado.

The pool IS tiny, but they've got music pumped in and a bar with both food and fruity drinks...SOLD!!!!!

12/07/12 | Link | Rating: 4.0
364. Milton A.
This review is just for the spa. I made an appointment about 2 months ago. When I arrived at the  Silver Legacy, one of the front desk person told me I needed to have El Dorado Hotel call him before I can go up to my appointment (I was staying at the El not the Silver). Really? I paid for the treatment and I have to have them call you? You can't call them? He relented and called the spa to confirm my appointment.

The spa front desk person, John, told me that my appointment was canceled because the person doing the hot stone is on vacation.

SPA: Would you like something else?

Milton: I explained that I booked this over two months and why I was not called.

SPA: He said he just found out about it yesterday.

Milton: When did you find out?

SPA: Around 8 am yesterday.

Milton: I was in San Jose. Why did you not call me?

SPA: It got busy and I was going to call at 1pm.

Milton: I was still in San Jose. Why did you not call?

SPA: I forgot, but I called you this morning?

Milton: I left at 3am and I'm here now.

SPA: Sorry sir, but I can give two locations that have spa treatments. Pepper Mill and the Atlantis.

I requested to talk to someone else, he gave it to me and I hung up the phone.

I talked to Monica (manager at the hotel) because John Pate' was in a meeting. Monica listened to everything I had to say. Very nice person. Two hours later I received a call for my Hot Stone comp for the next day.

When a business can own a mistake, I have a lot of respect for them. Most companies would have brushed me off, but not the silver legacy. They owned it.

This Spa is not the best I've been in and needs a few upgrades.

The pool is designed for kids and not adults. Only 3  1/2 feet deep and is a magnet for kids. LOTS of KIDS!! LOTS of annoying loud unsupervised kids. The parents are just tanning.

The Jacuzzi has seen better days with the white, yellow and blue tiles. Very old and it shows around the border and the showers are very small.

The waiting room needs better chairs instead of the 70's desk chairs from MadMen.

What made the following day worth all of this was Barbra. I have had many Hot Stones in my day, but Barbra is the best!!! She comes highly recommended. Fives Stars.

I did receive several apologies from the front desk at the Spa mainly from Roque ( pronounced Rocky). Nice guy. Showed me around. Very understanding and apologetic.

Again they owned their mistake and took care of it. Monica thank you for not spoiling my trip. I have to give three stars because of the upgrades that are needed to compete with the other spas. I will go back because of Barbra, but I will confirm my appointment before I leave the following day.

20/07/13 | Link | Rating: 3.0
365. Bumble B.
Silver Legacy is slipping - on our last visit the lady at the check in desk was a little snippy. Even though we asked for (and have always been given) an upper floor room we were given a  room on the 9th floor with a view of the parking garage.

In addition to hand prints on the window we were also missing the remote for our TV. It took 2 hours and 3 calls to the front desk to finally get someone to bring a new remote to our room.

I've been coming to Silver Legacy at least 1-2 times/year since they opened and have found their quality to be slowly slipping. I might have to try staying somewhere else on my next gambling trip

12/04/11 | Link | Rating: 2.0
366. Becky O.
Beware of the pictures they can be very deceiving although the rooms are clean and the hotel is nice it's not as big as it seems. The hotel is over priced and not at all what I expected the pool is so small and only 3 1/2 feet deep (try not to drown) the jacuzzi probably fits a max of 4 people at most and you will be snug in there. Hotel staff not very friendly and although I came at a busy time of the year they didn't even try to accommodate us when there was a mistake in the booking the girl had a attitude and really could can less if we stood or not. If I ever do decide to come back to Reno I will not be staying here.

06/07/13 | Link | Rating: 2.0
367. Amanda P.
Love the casino, room not so much.  Standard old fashion room.  Next time I will ask for an upgrade.

02/08/13 | Link | Rating: 3.0
368. Jackie G.
About non disclosure upon checking in at the hotel:

I don't know how to begin explaining the lack of full disclosure at this hotel.  Especially the $100 in coupons given upon checking in because the buffet would close early and wouldn't be open until Wed. We arrived Mon leaving on Tue.  It made no sense that one of the bigger hotels close early on a holiday weekend with Mardis Gras going on at the same time.  The Buy 1 get 1 drink makes no sense because you can get free drinks in the casino.  I don't even want to mention the waste on the other coupons.  I threw all of them away.  The tiny print on the back says they have rights to change anything basically whenever they want too.  It's their way of getting out of honoring anything. After my friend and I approached the front desk asking about the buffet, they said we can still use the $5 off coupon for a sit down NON BUFFET dinner in their other restaurant, but I didn't want that and neither did my coworker who came to Reno with me. They should have said something about the buffet closure when we checked in.  We had a buffet at the El Dorado instead which was sufficient.

All I can say is..it's false advertisement and there should be laws preventing that.  The buffet info clearly stated they would be open on the day I was at this hotel.  It closed early right after lunch. Had I known it would close early, my friend and I would have caught the lunch.   Didn't spend another dime at this hotel for anything after both this experience and the rotten one we had in the casino.  There was almost zero information given on how their $10 free play works in the Casino for new members who are also first timers at this hotel.

About the Casino:
After you register for your card, you get hardly any information about how to use it. Noone said we have to put $10 in of our own money first before they give us $10 on the card.  We were also told that if we use the $10 given to us and lose it all within 24 hours we would automatically get another $10 added to their casino card for being a brand new guest at this hotel.   However that would have to be done within that first 24 hour period.  Completely false information as we were told and understood.  I had to repeatedly ask for a floor manager to help me figure out why my card said 'insufficient' amount.  It wasn't just mine, my friend had the same problem.  I put in $10 of my own and only used a portion of it on one machine and was losing, so I went to another and was beginning to win..on my own money.  I had .08 credits left and I couldn't use it on any other machine, so to get me over that $10 hump, I added another dollar of my own money.  Got my $10 dollars, but wanted to use it on a couple of different machines that allow FREEPLAY.  You can't do that apparently.  Same thing happened..I was left with a little change and had to add some of my own money to get me over that $10 freeplay to get that additional FREEPLAY within the 24 hours period.  * GONG *...that wasn't how it works here.  Just writing about it is upsetting me.  You don't get an additional $10. It was a flat out lie.

I spent mine to get their money to play.  NOTE: Stick with one machine and use all the credits.  Don't believe anything they tell you.  They will surely DUPE you.

Judy, the floor manager came over after I asked to speak with someone.  She explained things incompletely as well.  I suggested that the person who signs guests up for the casino card, needs to really take a moment to explain how their program works. They switched up what was originally said when getting the card.  I can write a book on the art of deception at casino hotels after this situation.  This place doesn't tell you hardly anything and if you've never been there before which this was my first visit ever to RENO, you need to know what to ask for.  

I will go back to RENO but I assure you I won't stay here.  I hear that the Grand Sierra is really nice for a little more money.  That's on my 'to do' list.  The ONLY reason I gave two stars here is because of the fact it was lower cost than most places, the parking was free and the rooms were renovated and very nice inside.  I suppose you get what you pay for.  I'm at least happy there weren't any bed bugs or cockroaches.  Beds were very comfy. Let's just say it reminded me of my bed at home which I don't want to get out of.  That's not enough to make me want to come back though.

Everyone's experience will be different. You can go and find your time to be outstanding.  If you go here as a first timer, I wish you all the best.

21/02/12 | Link | Rating: 2.0
369. Tisha H.
Stayed here after getting Married on 12.12.12! We received a Complimentary bottle of Champaign because it was our wedding day! Great Staff! Beautiful room!

26/05/13 | Link | Rating: 5.0
370. Roselina R.
We usually stay here or at the El Dorado during ski season.  Their accommodations are very similar and they are connected to each other, so I usually think of them interchangeably.  

The rooms are nice and comfortable.  The El Dorado, Silver Legacy and Circus Circus are connected to each other, so there are tons of entertainment options to choose from.  

Sign up for email updates, because they frequently have special rates and promotions.

Be sure to check out The Buffet in the El Dorado, and the Sunday champagne brunch at Sterlings Silver Legacy!

28/04/11 | Link | Rating: 4.0
371. Rebecca T.
Things you do not want to see in a hotel room? Ants in the bathroom. Ewww. So distracting when you are peeing, taking a shower, etc. There they are just hiking around, enjoying their day. When I say hike, seriously I am on the 22nd floor here people, how did ants make their way up to my area? Rock hard beds and cheap textiles does not make for a comfortable night. Add to that the three to four times a night, the  sound of the ambulance blaring it's siren 22 floors down and you end up with an unhappy little camper. Things this hotel did right? Quick, easy, and painless check in. Great staff at the table games, bar, and hotel reception area. If you are in possession of a vagina, you drink free at the Aura bar Sunday-Thursday from 5 to 7 pm. As a non lush drinker, I did not get to fully test this promo but my one free bloody mary made me happy.

This hotel would have bumped up to four stars should I have had a gentlemen or bestie with me. However, alone, it sorta crashed and burned even with that free bloody mary.

15/05/11 | Link | Rating: 2.0
372. Rachel S.
Tien N.'s review reminded me that I never wrote a review for this!

I've been here more than a few times, and actually stayed here for my 21st birthday in '08. (Obviously, this was before I moved to Vegas because a casino is the last place I'd go for a birthday, now.) The room I had was a actually really nice - had two queen beds and a spectacular view out toward the back (so there was a gorgeous view of mountain, rather than dilapidated casinos.) I spent a ton of time in the room, which was very comfortable, because I had the flu, the entire trip!

Reno is getting so rundown. It's as if you took all the crappy hotels on the Strip in Vegas (ex: Circus Circus, Imperial Palace, The Flamingo) and made an entirely new Strip out of them. Silver Legacy is like the Golden Nugget in downtown Vegas - the one nice property in the whole bunch.

Prices for food is way decent compared to any Vegas counterpart but there's not a whole lot open for late night dining here or at any of the surrounding properties.

03/08/11 | Link | Rating: 3.0
373. Lucy D.
I remember going here as a kid and I thought this place was huge. And after attending Silver Legacy recently, I must say everything sure does appear more grand scale when you're a child.

Pros

Amenities: The hotel is attached to a casino downstairs, a buffet restaurant, multiple boutique shops, and Circus Circus is literally a couple of steps away from the hotel. A great place to go to if you have children and wanting to play the slots and providing the kids a bit of fun too.

Staff: The staff, especially housekeeping, are really friendly.

Parking: The parking structure is located in the hotel with about 9 different floors. The structure is pretty big and most importantly its free.

Wifi: They used to charge for being on wifi, however they changed it so that wifi is now free. A great improvement for the new modern age.

Cons

Rooms: Small, cramped and doesn't seem to be what it used to. The glamor and appeal of the hotel is not what it used to. The rooms need to be updated and bring back what Silver Legacy was once known for.

TV: I have no words to describe how horrible the tv connection was. First off the remote didn't work so we had to call someone to fix the connection. Once fixed we tried to order a movie to watch in the hotel. The screen kept shaking constantly and it was extremely annoying to watch. Would expect a hotel of this caliber of having a decent working flat screen tv.

Smoking: The places is drenched with the aroma of putrid smoke in the corridors of the hotel. Majority of the hotel is a no smoking areas, however years of smoking in areas where smoking is allowed has brought the fumes to every inch of the hotel itself.

Organization: The information sharing and communication here is horrible. So I wanted to book a ski package with them when I called asking about reservations. They said that the ski package department and reservations is separate so I have to book one after another. I called back to book my reservations and the reservations there told me I can book it separately and not with my reservations at the time. I went to the hotel thinking I could book it at the hotel, however the concierge told me I had to book it at the time of my reservations....you serious?

Overall Silver Legacy is a nice place to stay at if your looking for a nice family hotel to have the whole family enjoy. The hotels need a major renovation to bring back the appeal of the once renowned hotel.

04/03/12 | Link | Rating: 3.0
374. Gayle S.
This casino/hotel is a reasonable place to stay when in Reno.  The room was clean and comfortable, and the price ok.  check in services could be improved.  The spa/exercise room i better than average.  Otherwise, it is a casino/hotel, with all the pros and cons that go along with them.

16/03/14 | Link | Rating: 3.0
375. Matt G.
Despite the "raunchy" conditions of the city of Reno, Silver Legacy is still one of the nicest Hotel/Casinoes. The Hotel may never be as nice as any of the hotels in Las Vegas. But still, staying at the Silver Legacy is still a safe bet.

I've stayed at the hotel's Deluxe Spa Suite a few times in the past. The 600 square feet luxurious suite features a king-size bed (not two twin-beds), a whirlpool tub and a walk-in shower room.  

From this visit, I booked the same Deluxe Spa Suite online for $70.00 a night.  The hotel suite has added a giant plasma screen tv, a small refrigerator, freezer, and a coffee-maker in the bathroom. The television is probably digital cable, assumingly they will also switch to digital cable in the entire state of Nevada. The small refrigerator is perfect for a 6-pack of beer and leftovers from dining. "I don't believe in leftovers!"
yelp.com/biz_photos/ld_H…

And since I'm currently a AAA-member, I was honored a 10% off my nightly stay, which totalled to a little over $60.00. Rates may vary on certain days of the week and may be higher on any bigger events in Reno.

If you stay in Silver Legacy and for your convenience, there is a coffee-shop/bakery next to the hotel lobby. The line usually get long in the early morning. If you need your caffeine, there are some other coffee shops elsewhere, including a Starbucks a few blocks away.

Also on the same level, there is a gift-shop for your needs .i.e."Booze and Booty-Call", a cool night club, and some restaurants featuring a buffet.

Besides gambling, there are plenty of things to do at the Silver Legacy. It is also connected to the Circus Circus and El Dorado and you don't need to step outside to go to these connected casinoes

08/11/08 | Link | Rating: 4.0
376. Salvatore P.
i give it a 5 star because it feels live when u gamble here.i like that they have ez baccart panda dragon.ive hit a few jackpots here.the food is prettt good.when i go to reno i always stop by silver legacy

01/03/14 | Link | Rating: 5.0
377. Donovan T.
If any place in Reno gets 5 stars, it'll probably be the Silver Legacy! Most of the action will be here since it's connected to the Eldorado and Circus Circus.

Pleasantly surprised on the casino floor. I came here on the weekend of the Mayweather and Ortiz fight, and they had a nice setup in the sportsbook to watch the fight and projectors all over the casino floor showing it.

I played endless $5 hands of single deck blackjack while watching Mayweather knockout Ortiz. They also were generous with drinks with waitresses coming around every 15 minutes or so.

Alot of casinos have 1 or 2 $5 single deck, but they had several here which was nice.

Buffet here was also good. Had the Sunday Champagne Brunch for $13.

Reno isn't what it was before, but I had a good time gambling here!

18/09/11 | Link | Rating: 5.0
378. Tiffany N.
This review is for the casino portion of Silver Legacy only. And to be honest this was easily the nicest casino Sir Nicholas and I visited during our recent trip to Reno.

For one, they have a non-smoking pit. Sure everyone else in the casino can smoke, but it is amazingly nice to sit at a blackjack table and know that the guy sitting next to you can't light up a cigarette and leave it sitting so it perfectly wafts smoke right into your nostrils.

It also just looks much nicer than many other places. It's cleaner and newer looking and there are really high ceilings painted blue like the sky that gives it a very open feeling.

Also, they have a place called Fresh Express Food Court which is like a nicer-than-usual food court. You can get quick bites of food from places like a Chinese noodle kitchen, American grill, New York-style deli that serves sandwiches and a pizza oven. It's much easier to find something light and quick here than at many other spots in the area.

Finally, there are lots and lots of table games which I always appreciate and the servers come around quite quickly with drinks and refills. There really isn't much more a gambling gal could ask for.

28/12/10 | Link | Rating: 4.0
379. Loli L.
Pleasant room
Super easy check-out
Excellent shower water pressure
Nice view
Free parking
Easy to walk places without having to go outdoors

I particularly liked how they checked for key cards before entering the elevators in the evening. It made me feel very safe.

08/05/12 | Link | Rating: 4.0
380. Rocker K.
The lobby of this hotel is gorgeous! The casino is nice too! The rooms on the other hand are just average. My husband and I came here on a weekday and the prices are much cheaper then. I think that we paid less than $70.00 for a decent room. It was nice and clean, but they had no flat screen TV or fridge there. What they do have in the room is a blow dryer, and an ironing board. There is room service here too but we didn't get any room service, so I can't comment on that. I heard that it's good from other reviews though. We stayed on the 25th floor for the view and to avoid any loud noise from downstairs.

The last time we were there or somewhere in the area, some loud party was going on until 2a.m and I couldn't sleep. My husband said that by staying on the highest floor, we wouldn't hear any noise just in case that happened again. What great thinking! There is free wi-fi. You have to ask for the code at the front desk. It's VERY slow though. My husband thinks it was because too many people were on at the same time.

Also, there is a coffee shop, a couple of gift stores, a few nice looking restaurants, and a buffet downstairs. When we were there, the buffet was closed for the day! I think that they got the memo that my husband was coming to town and shut down as we went to two or three other buffets that were closed that day too. Hhhmmm....We went to Circus Cirus which is connected to the Silver Legacy and their buffet was closed too. I think the one at the El Dorado which is connected to us was open though-:) I guess they didn't get the memo, lol!

24/02/11 | Link | Rating: 4.0
381. Light Bulb J.
My boyfriend got a suite for us Memorial weekend.

The room had huge windows and by one of the windows was a large jacuzzi tub with jets.  

In the bathroom the toilet was separate from the sinks and shower.  The shower was huge, and had a tile bench seat in it so you could sit down and use it as a sauna.

BOY, was there a great view when I woke up in the morning.  I could see across Reno the mountains and it was simply breathtaking watching the clouds float by.

Reno is kind of like an ugly girl that tries really hard to be kind and wears a lot of makeup.

30/05/12 | Link | Rating: 5.0
382. Denny S.
This place used to be much nicer. We used to stay here all the time, but the rewards club isnt as good as it used to be. I used to receive coupons in the mail for free and discounted rooms. I still gamble there, but never get any discounts. This place has a good atmosphere and lots of good restaurants.

17/10/13 | Link | Rating: 2.0
383. Julie K.
The front desk lady who checked me in was so nice and patient. My room on the 6th floor was a non-smoking with a queen bed and was clean and tidy although I was rarely in it. Pretty good air filtration and circulation but still had the smoke smell even though there are designated areas for those who feel the need to light up a cancer stick.

Not a bad deal for $59 a night. Free parking. Try the "Washington Apple" cocktails while playing craps or BJ: they taste just like a red apple! YUM!
Everyone is so friendly and polite.

31/10/11 | Link | Rating: 4.0
384. Nicholle H.
I have had multiple bad experiences at the Silver Legacy. Each time I stay there I vow that I will not stay again. This time the final straw has been broken and I will maintain this vow.

My first bad experience came in October of 2011. There was a huge puddle on the floor that was difficult to see. Myself and another patron slipped and fell on this puddle and nothing was done for either of us. A security worker witnessed it and did not assist us in any way. When I spoke to the front desk about the incident, they did not offer up any sort of apology whatsoever.

My most recent stay, I booked a king sized, non-smoking room. When I got to the hotel I was told that they only had queen smoking rooms. I dealt with this. The room was uncomfortable, smelled badly of smoke, had a non-functional AC unit and shower. When I complained of this, in a very calm manner, I was greeted by the guest relations person with a snarky attitude. I told her that I was just providing this information so that the next guest did not have a similar experience to mine. She kept shooting back at me about how I booked my room and made it seem like the poor state of the room was my fault. I don't care how my room was booked, you are responsible for how this hotel is run. I will absolutely never stay here again. If you find yourself in Reno, I recommend you stay elsewhere as well.

15/07/13 | Link | Rating: 1.0
385. Chad P.
My folks stayed  here for 3 nights. The room was very nice, and we liked the restaurants.  Everyone who worked there was very pleasent. Good times all aroudn

29/04/14 | Link | Rating: 4.0
386. Erika G.
Arrived Thrusday to a champagne check-in.  
Desk was friendly and gave us coupons for the casino/restaurant and stores.  Self-Parking is easy and the garage does get full.

Our room was nice and spacious.  No gross bed cover - they use flat sheets and a blanket - so everything is washable!  The room's a/c was great and kept on full blast and room was nice and cool throughout the day.  The shower head sucked big time!  There was pressure but it was a water regulator shower head so it felt like you were showering under a garden hose.  

We had coupons for $5 off restaurant dining - so we headed to the Buffet and we paid $20 for the 2 of us.  So a $10 buffet was EXCELLENT for the price.  the prices go up Fri/Sat.  We also went to the Bar that had that Captain Morgan statue - it was cool.  A lot of Cougars and Business men.  The other bar down near the El Dorado had Frat guys and Woo girls.  

Out of the 3 interconnected casino/hotels Silver Legacy is a sure bet!!

04/09/11 | Link | Rating: 4.0
387. Ross S.
We stayed at the Silver Legacy for the Reno Air Races.  The experience, except for the Coffee Bar, the Casino and the Fitness Center was marginal.  

First... we had requested non-smoking rooms and instead got something that would have killed an asthmatic.  We repeatedly asked for ozone units to remove the stench and they never came... despite numerous promises.  

The restaurants are just ok.  We ate dinner at the Steakhouse... it was pricy and the portions were small and the quality just ok.  There are much better in Reno.  We ate breakfast at the Sierra (?) Coffee Shop... the service was good, but the food was marginal.  How can you have Huevos Rancheros and no jalapenos?

The casino was decent.  The dealers were nice and the area wasn't too smoky.

The fitness center is small but ok, but the pool is marginal.  Tiny hot tub and just ok pool settings.

All in all, I would rate this property 2 stars at max.

p.s., There's no way to print your boarding passes except from a PAID kiosk!

01/10/12 | Link | Rating: 2.0
388. Peta B.
This resort has faded from its best days, like Reno overall, although it remains nice enough. My husband remembers staying here when it was newer in the 90s/early 2000s. Although he says it's much the same way it always was, it is not out-of-step with the 4-star Vegas resorts it was initially built to compete with. The bathrooms like very dated, lacking a good-size bathtub and have low ceilings. The cushions in particular were too hard and the filling felt artificial - I had trouble sleeping on them! The décor of the lobby is still nice and we appreciated the Victorian theme, rooms and public areas are clean, and the views of mountains and city quite spectacular. Overall, it just feels like a former 4-star resort that has not kept up with the times and cut some corners where it shouldn't, like guest room pillows!

05/05/14 | Link | Rating: 3.0
389. LT B.
Good service and very nice room :)

13/08/13 | Link | Rating: 5.0
390. Rodney H.
First time staying at Silver Legacy and my room was very cozy.  Nice view of the Sierra Mountain Range, Flat-Screen TV, Marble Bathroom, and of course a fully functional toilet!  The location is perfect in that it's linked with El Dorado and Circus Circus providing easy access to the two casinos and it isn't too far from Harrah's as well, though getting walking around Downtown Reno isn't that hard to begin with.

I must say though that despite being the biggest resort in Downtown Reno, their food options were a little lacking.  The only restaurant I tried was Cafe Sedona for their late night menu and if you've read my review of it, it was really disappointing.  And their food court on the casino floor just wasn't that good for breakfast (that was my mistake).

Overall though, you can't go wrong with staying at Silver Legacy.

31/05/11 | Link | Rating: 4.0
391. Kelly W.
Ah yes Silver Legacy.. Lets start with the rooms. The suites are to die for, they have amazing views and super spacious.. Super compfy.. As for the regular rooms.. They're not to bad. They're not as spacious as I would like, and feel like its time for a remodel. But thats my opinion on that. But the rooms are clean and they are kept up.. The casino, is a fun place.. As soon as you leave your room youre in the lobby which is nice on its own, but then you have a new mexician resturant, that is pretty good. Then you have a nice lounge area with some slots, Then you get to the dome, under the dome you have a oyster bar and there steak house.. If you can, try and eat at both places.. But the steak house Sterlings is amazing.. Its worth the money.. Then you have the famous Rum Bullions Bar.. On weekends at Rum Bulluions that place is crazy.. But its fun. They have live misic, and tons of drink specials and special drinks in general. They have a decent cafe, another resturaunt called brew brothers. Decent food and beers. Super popular around 10pm to 3am, since it turns into a night club.. The gambling area is downstairs. Nice area, very spread out.. Lots of stuff there, from catch a raising star, there comdey club, to there bars, one of them has the dueling pianos, its a must for that.. Plenty of table games for decent prices, and plenty of slot machines.. There is a small night club aura at the silver legacy, its free to get in, but the drinks are pricey, so if you get thristy just go to one of the bars, and go back to the club. All in all Silver Legascy is a fun palce.. Also you are in the heart of downtown with other surrounding places to see and do..

02/04/14 | Link | Rating: 4.0
392. Zack B.
Sat down at a table wanted to wait a few hands after not placing a bet was told they needed my id. I played for 20 minutes and ordered 2 beers 2 tables down didn't want to bet and then they need my idea that's an insult. Be ready to lose money or be pushed away.

07/05/14 | Link | Rating: 1.0
393. Steve L.
It's been a few years since I've stayed and played at the Silver Legacy. Went there on a Friday night. Friendly employees at the bar and at the casino tables. Cocktail servers could improve their friendliness (and I was tipping them!).

Rooms are clean but bathrooms a little outdated. They are still better than the other hotels downtown. I like the restaurant choices and also the bridge connection to El Dorado. (Don't walk outside - kinda sktechy during certain hours).

Still my #1 choice to stay IF I go to Reno.

04/08/12 | Link | Rating: 4.0
394. Dennis L.
Enjoyed a great night of playing blackjack. The casino was packed full of people having a great time enjoy themselves. We got to know a dealer named Saddique and he made great conversation and was very friendly. He kept us saying longer than we would have. The waitress serving our section stop by our table every 15 minutes and kept our drinks cold in flowing. Will be back soon.

12/08/13 | Link | Rating: 5.0
395. Michael L.
I had a great experience here. They upgraded my room when I checked-in and the service was awesome! I really like that the hotel was connected to another hotel. Parking was easy to access and the location of the hotel was great for exploring the downtown Reno area.

08/11/12 | Link | Rating: 4.0
396. Juanita M.
I'm going to preface this review by saying that I'm a bit of a hotel snob. Also, the fact that I was in Vegas less than 2 weeks before this stay has likely colored my opinion of this hotel and city. In short, this hotel was just okay. The lobby was nice enough, if a little dated (dark woods and chandeliers).  Check-in was fast and easy.   Totally dug the fact that there was security at the elevator banks.

Anyway, I got to my room and... well, it was extremely dated but reasonably clean. I opened the curtains to a view of the parking structure and the giant air conditioning system.  I had gotten a pretty good rate (during a major conference) so I wasn't too bothered by the location of my room - until I tried to go to sleep later that night.  Not only were the air conditioning units roaring all night long (and one of them even made a loud thumping nose) but I realized that I could hear the elevators.  Thankfully, Reno isn't exactly a "hopping" city (and I was there on a Monday through Wednesday) so the elevator activity eventually settled down.  

The food at Cafe Sedona (their 24 hour diner place) was decent and inexpensive. I had drinks at Roxy (friendly bartender and crowd), and at Rum Bullions another night (great DJ and a sparse but fun, younger crowd).  I had lunch at Brew Brothers twice (decent food, friendly service at the bar) and also popped in on Monday night when they had live band karaoke (Awesome! The only thing that gets 5 stars from me about this trip!) and again on Tuesday night when they had a DJ.  It was packed both nights. Everywhere else in the hotel/casino was completely dead after midnight and all other bars (except Rum Bullions) were closed.  I never got around to ordering room service but I will say that those were some of the lowest in-room dining prices I've EVER seen.

I decided to spend Tuesday afternoon at the pool and found that it was a sad little sea green hole in the ground.  There were stylish looking cabanas and daybeds lined up along one side of the pool area but they seemed somewhat out of place next to the old plastic and steel lounge chairs and "vintage" pool (circa 1967.)

Honestly, for Reno, I imagine this place isn't half-bad.  It's just definitely not my scene and I hope I never have to travel to this city again. And if I do, I hope I'll be able to stay at one of the casinos on the South end of Virginia; which, appeared to be a couple of notches above the ones in downtown as far as quality goes.

03/07/12 | Link | Rating: 2.0
397. Jenni S.
Loved staying here! The lobby is very fancy, and the rooms are comfortable! Staying here was not as expensive as I would have thought! The water pressure in the shower was amazing! And I loved the casino, and the fact there was a Starbucks in it! There was another coffee shop in the lobby area , I forget what it was called, but they had absolutely delicious white mochas! We didn't get to try the restaurants in the Silver Legacy but they looked delicious! Minus one star for there not being a fridge in the room, though, which I think they did on purpose so you can't keep food/leftovers so you have to go spend more money on food! But good thing we brought an ice chest :P.

02/10/13 | Link | Rating: 4.0
398. Rachael M.
So I had my doubts about Reno hotels.  From the outside, I was still worried, but ended up being satisfied with my stay.  Sure, the casino is loud & the restaurants / bars are a bit obnoxious, but I was completely comfortable during my trip.

Pros:
* Sugary sweet staff: They were all friendly, helpful, & had an actual sense of humor.
* Cozy rooms: Just the right size with a fairly comfy bed, roomy closet & bathroom areas.  The up-to-date flat screen TV was a nice touch, too.
* Good location: So, Reno can be a bit strange in certain areas.  Still, there was plenty of neat places & such to be found within walking distance.

Cons:
* Tiny pool area: Yes, it is on the 4th floor, so it is elevated.  It does have comfortable furniture and chairs all over the place, but this was one of the smallest hotel pools I've seen.  Not to mention that it got no direct sunlight in the afternoon & evening.
* Weird workout room: Also small (hello, overcrowding), and it was an awkward layout at best.

They also offer a free airport shuttle that runs at frequent intervals, which was great.  I barely waited to be picked up or when I left.  The drivers were friendly & helpful with my luggage, too.  Compared to the other local hotels, I'd say it is one of the best & wouldn't mind staying there again.

07/08/11 | Link | Rating: 4.0
399. Debby L.
My family and I stayed at this hotel for 3 nights over the christmas break, and we got a huge discount so it was great! It was around $70-80 bucks a night! I really loved the bed, it was really comfortable, but the blanket sucked. It was as thin as a piece of paper and I sneezed all night! I also liked how our two rooms were connected together. Minus one star for the shittest internet in the world. There was NO internet for two hour, and when I called the hotel, they told me to call another number, and obviously they were too lazy to help or  too cheap give us a new prepaid internet card!! C'mon you guys are a four star hotel, I expect better service. The bathroom was nice, and I loved the towels, they were 100% cotton. I really enjoyed the view of this hotel, we lived on the 23rd floor, so we had a very beautiful view of the snow mountains, DT Reno, and many more.

Silver Legacy  is located right next to MCD, various of buffets and restaurants, Circus Circus, and the casino is just downstairs.

29/12/12 | Link | Rating: 4.0
400. Mike M.
I don't know how our stay could have been any better. $49 room that could easily have gone for over one hundred. Polite staff from the front desk to security to restaurant staff and game dealers.
The casino did not smell too much of smoke though it was somewhat a bother.
I would go back in a second and plan to.

28/08/11 | Link | Rating: 5.0
401. C N.
silver legacy's  management are shitty,and so the counter check out staff are racist ... shame on you all.....

27/01/14 | Link | Rating: 1.0
402. Meg C.
This is my favorite place to stay in Reno!!! The rooms are a little outdated.. but they are decent for the price you pay & there is so much to do at the Silver Legacy, that you don't have to go anywhere else while in Reno. They have a nice steak house, a buffet, a night club, shopping, & LOTS of gambling. It is also connected to the Circus Circus, so you can walk over there without going outside.

11/11/13 | Link | Rating: 5.0
403. Gianna D.
I stayed here during the week and had a wonderful time. My boyfriend and I decided it was time for a little vacation so we booked a spa suite here. I had never really been to Reno so I wasn't sure what to expect. My boyfriend mentioned how it wasn't the cleanest place and not to expect anything too fancy. We opted to do self parking when we arrived (self parking is free) and headed to check in. The hotel lobby is very nice with pretty chandeliers and very clean looking. The check in staff was friendly and helpful.  The room though is what really surprised me! The room was absolutely huge with a giant king size bed, large flat screen television,  seating area, and large in room jacuzzi. The bathroom was equally as huge, with a large walk in shower, large double vanity and toilet. Everything was very clean in the room and housekeeping did a good job moving forward in cleaning our room. We really enjoyed the seating area to watch tv and enjoy a few cocktails. Our only complaint was that the jacuzzi was WAY WAY WAY too hot. We filled it up and it was so hot! We left the jacuzzi filled for a while but the temperature still wouldn't let up so we really couldn't enjoy the experience and I wish we were able to.

We had a little bit of luck gambling and we enjoyed the slots, roulette table, and blackjack table. We also had some fun playing a few rounds of Keno! We had a to die for meal at Sterling's steakhouse and good late night munchies at drinx. On our last day we went to Flavor's buffet and it was a good, standard buffet spread.  I also signed up for the rewards card and had already earned enough comps for us to pay for our breakfast at Flavor's!

Overall I really enjoyed the experience. I can't wait to come back here again next time we are looking for a fun no frills vacation.

21/07/13 | Link | Rating: 4.0
404. Straightshoote R.
Nice hotel, super breakfast buffet for $10, clean and tastefully decorated room, friendly staff. Only 2nd time staying in a casino hotel, no smell of smoke either. Was there for a conference not for gaming.

18/06/14 | Link | Rating: 4.0
405. Randee B.
I've stayed here a handful of times over the years and haven't ever really been disappointed.  I like how it's centrally located around everything else you may want to see or do in Reno.  It is convenient because the Silver Legacy is adjoined with the El Dorado and Circus Circus, so really, you never really have to leave the place.

I'm a huge hotel germ-o-phobe, and being the rooms were all recently renovated is a huge plus.

The BF and I stayed here back in March while I dragged him along with me to see Kelly Clarkson at the Reno Events Center (which is just a few blocks away, walking from the resort) and the following morning when I went to take a shower, I noticed the water was on the cool side and wouldn't warm up.  My BF then took his shower and got ice cold water.  We checked out and didn't say anything due to the long check out line, but I did email when we got home.  Management mailed us an apology letter and let us know they were having problems with their water heater and offered us a complimentary stay should we return.  We took advantage of that this past weekend and had an overall good experience.

20/09/12 | Link | Rating: 4.0
406. Luke Y.
I do enjoy this hotel but I always get the suites for my wife and I, this time we brought the kids, so we got the rooms on the lower floor, floor 17, our room was bad I dont think they had enough air flowing through because you can smell the smoke. It gave us all very very bad allergies and stuffy noses.  So next time I will have to look else where. Other then that the staff is great!

17/11/13 | Link | Rating: 5.0
407. Rob R.
This is my favorite spot to gamble. Slots are loose. Cocktail waitresses are cute. And it's only a short cab ride away from the Mustang Ranch baby! When you're here, you feel like a VIP. It's not like those crappy Indian Casino back in California. Spend the extra gas money and a few hours to get here. It's well worth it. Time to party some more!

28/06/14 | Link | Rating: 5.0
408. ken f.
My wife and I Have stayed at Silver Legacy a few times in the past 3 years. Last  year I gambled there and had dinner at thier buffet and used my player card for comps- which were great. However, I tried to make a reservation last year on line to use my offers and stay there for the SuperBowl but there was no on line offer. I ended up with a comp night at Harrahs only to find out that had I called Silver Legacy directly the would have given me a comp. I will be there this SuperBowl 2013 and look forward to playing at the Legacy... I will follow up with another review upon my return this February...

** Best Buffet in town...
** Fun,clean casino...
** Nice Staff.....everywhere...
** Fast check in...

__________________________________________________­________
more later.................Silver Legacy Rocks....ken f

19/01/13 | Link | Rating: 4.0
409. Melissa H.
This is our 6th or 7th stay here with Farmers Insurance and by far the best experience yet.  We were able to upgrade to a corner king suite for a nominal fee and the room is situated perfectly.  There are sufficient outlets for all of our chargers, too.  The bathroom is huge and there is plenty of counter space.  You could have a party in the giant sized shower!  This must be an updated room because every other stay we had old looking carriage lights and ugly furniture.  This time everything looks fresh.  It is nice to have three windows for lots of brightness and views.  The bed is comfortable, which is a big plus as my back has been "out" for three weeks.  The only reason I took one star away is they haven't figured out how to eliminate the smell of cigarette smoke in the non-smoking rooms yet.  PU!  Other than that I look forward to our next big event!  
We are Farmers!  Ba ba ba ba ba ba ba!

03/10/13 | Link | Rating: 4.0
410. Kate T.
We were staying at an adjacent hotel the first night in Reno and decided to switch it up and stay at Silver Legacy the next night.  We decided this after having breakfast at their resort buffet.  The buffet was top notch!  The person with me loved the ice cream and fresh baked cookies...for breakfast lol!

The staff was very friendly and the check-in process was a breeze.  I liked that our room was in the same building as the casino and we didn't have to walk to another building to take another elevator to get to our room.  The elevator was right behind us after we checked-in.  

The room was clean and the view was nice.  We had a view of the mountains and part of the city.  We preferred to get a higher room.  

We were feeling lazy right before check-out and called to the front desk and asked to move our check-out time.  It was moved forward two hours, which was awesome!  Checking out was easy, you can do it from your television screen.  It was a good stay.  If I am ever in Reno again, I would stay here for sure!

14/03/12 | Link | Rating: 4.0
411. Frank B.
We got the jacuzzi suite and was overwhelmed by how nice it was! Peppermills jacuzzi suite was $50 more so I chose the silver legacy instead. My what a great choice it turned out to be! Peppermills jacuzzi suite is small and has a small bathroom. Not so at SL! The bathroom was huge with a large shower that could fit ten people! The jacuzzi comfortably fit myself and my girlfriend. The room had an LCD and refrigerator. This is the best value for sweethearts. A huge surprise and better priced than the competition across town.

*October 2012 update*
As an update I am no longer with the girl that I brought to the room above, because she became an over obsessed crazy stalker. But the rooms are still ELEGANT and AWESOME and I would highly recommend that to any one wanting the Reno experience.

06/10/12 | Link | Rating: 5.0
412. Dmitriy S.
Having been to Reno only once before, I was excited to see what Reno hotels were like in comparison to Las Vegas. The last time, I only drove through downtown and never got to see Excalibur, Circus Circus, Silver Legacy etc. This time was different. This time, I was here for Kiwanis convention.

The rooms in the hotel are very nice and seem to be newly renovated. They feature flat screen TVs, very comfortable beds, and wonderful showers. The biggest downside: no free internet! If a hotel can afford free parking, I don't see what's so hard about free internet. Sure there's 39 floors to take care of, but with all the slot machine earnings, I'm sure they can afford it. Plus, they would make Cisco very happy.

The casino area in the hotel is pretty awesome. The big dome and whatever the hell the thing in the middle is add a colossal feeling to the whole place. I'm not a big fan of people smoking everywhere, so that was the downside. However, that's expected with every casino, right?  

Food options in this hotel are pretty terrible. Everything is just typical crappy American food meant for the people who come here to gamble their lives away. Not impressed at all, but it seems like that's expected of Reno.

The hotel lobby is wonderfully decorated and was able to accommodate a large group of us when we needed to meet up to go somewhere. The convention facilities are very expansive and worked very well for the Kiwanis convention. Although it takes a while to get to, the exhibition hall we used was great, and even came with free water.

The one thing that disappointed me the most was the pool. For a hotel  of such caliber in such a hot location, I expected more than a 3 1/2 foot deep pool smaller than the one in my condo complex. Even the jacuzzi barely fit 6 people in it. My #1 relaxation method is swimming, which I was not able to do here after a couple of hectic days of running around everywhere. This is where the hotel pretty much fails. Free parking is always good, though :-)

23/08/10 | Link | Rating: 3.0
413. Overachiever S.
My husband and I stayed at the Silver Legacy this past weekend to celebrate our 1st anniversary and it was fabulous! We got the spa suite which was gigantic and just as pictured online. The bed was incredibly comfortable and the other room amenities were excellent as well. The only slight negative I have (as you can see I still gave 5 stars) was that our bathroom was a bit dirty. It has had water spots and random hairs in the sink and on the floor. I think they just need to mop their floors more often. Otherwise, everything else was fantastic!

08/07/14 | Link | Rating: 5.0
414. Hayne P.
This is probably going to be an extremely biased review, because it's hard to complain when 1) you're not expecting Vegas and 2) EVERYTHING is comped.

Overall I had a great experience. The beds were comfortable, the room's temperature was easy to adjust, and the bathroom was clean. I also noticed that there was always something interesting to watch on TV.

Room service is excellent. Yay for turnovers!

Internet service is so-so. My phone's internet was much faster, but if you have it, it's convenient.

19/11/12 | Link | Rating: 5.0
415. Ellie F.
Silver Legacy totally worked for us.  We did one of those hotels.com things, and this is where they put us.  The room was recently re-done and clean, and the casino was fine.  They actually had a non-smoking slot area, but sadly I didn't notice it until we were leaving.

This place was great for somewhere to stay between a couple ski days!

11/03/13 | Link | Rating: 3.0
416. Penny C.
I was traveling cross country with my teenaged son. We got in late but had a reservation for the Silver Legacy. We were met by a friendly staff and went to our room which was big and comfy. We went down near the casino to eat and the food was really good, I was surprised, usually casino food at 2am isn't the best.
When you go to your rooms there are security guards by the entrances to the elevators that go up to the rooms so you feel secure.
The bed was soft, the staff when called for a wake up call, call you by your name, nice touch. And they do call with a wake up call at exactly when you asked. They asked if we needed help with our bags, which we did not.
At checkout I explained to Guest Services that I had accidentally purchased a game pack but didn't use it on the television so they promptly took it off the bill. As we were leaving we realized my son had forgotten his phone in the room. I went again to Guest Services and they went directly up and got the key for us.
I will stay here every time I go through Reno. It was work every cent and actually much more. It was only $78 and they have room service. Even a Days Inn charges more than that and there is no room service!

Happy traveler!
Penny

08/10/13 | Link | Rating: 5.0
417. Krista S.
This was my first time in Reno and staying overnight here. Silver Legacy has a Victorian theme... so kind of a vintage feel.

As for the room, we stayed in a two bed room... the size was decent.. came with a TV and that's about it. No iron or hair dryer so bring your own (unlike other hotels where these things are standard). Beds are ok. The room felt really humid though so we had to keep the fan on the whole time... the room smelled like a smoking room although we were told it was non-smoking.

Everything was clean though... and the hotel placement is nice since it's connected to Circus Circus and El Dorado... so you don't have to wander outside.

13/05/13 | Link | Rating: 3.0
418. jason g.
I think they need a facelift but I can also understand why they wouldn't want to throw in more money here as the biggest little city has a lot more competition with casinos like Cache Creek, Thunder Valley, River Rock, and Matrix down south.  

If I were to come to Reno again,  I would stay at Peppermill.

Hey.............. at least Sterling's restaurant is good here.

12/10/12 | Link | Rating: 2.0
419. Anna W.
Over winter break, Boyfriend and I and another couple took our happy butts up to Reno for a 2.5 day, 2 night vacation. We stayed at the Silver Legacy and it was pretty neat. Not the best hotel I've ever stayed at, but it was clean and spacious enough for our needs and for what we paid (cheap, so can't complain!). We had two rooms down the hall from each other, and while the ladies got their beauty sleep at night, the men went out and partied and didn't come crawling back until about 4AM.

Check-in staff were super friendly, courteous and quick, even though we checked in a little early. Going up to the rooms requires that you show your key card to a security guard before you're allowed to enter the elevators, but from what I noticed they barely ever checked. They had little boutique stores and a small coffee shop with bland drinks. Casinos were packed at all hours and the smell of cigarette smoke followed us everywhere.

The rooms simply consisted of a bed, bathroom and television. But what else do you really need? Everything was clean enough to pass muster and I couldn't complain about the shower pressure or heat control, so those are pluses in and of themselves. I will complain, however, that the walls are super thin and so you can hear people whenever they go rampaging up and down the hallways at all hours of the night.

I wouldn't mind staying here again since it was cheap and kinda in the middle of most things. We drove up there, so anywhere we couldn't trek by foot, we simply drove to (like Atlantis and the Grand Sierra). Maybe we'll get a nicer room next time (like one of their spa deluxe whatever rooms) instead of just going with their standard room again.

17/04/12 | Link | Rating: 3.0
420. Deborah C.
Very disappointed to come home and upon checking my bank account to see that they held money on my card without my knowledge and upon calling them, they said it would be returned the next day only to FURTHER discover when I called to inquire that they have extra fees that were unmentioned. I paid this hotel for three rooms in full and then they had additional resort fee charges. Not a good way to do business..hang on to your credit cards...

23/07/14 | Link | Rating: 1.0
421. Eri F.
I stayed here with a couple of friends to celebrate a special event. I reserved a non-smoking room through Hotels.com but was disappointed when we checked in and was told that there were no non-smoking rooms available so they were going to offer us a smoking room instead. The staff told us that most of their guests tell them that the smoking rooms aren't so bad so we could check it out and if we had a difficult time with it they would send up an ionizer for us.

We were disappointed that the staff couldn't offer us compensation or room-upgrade for the inconvenience but we gave it a chance first. When we walked in, the room had a very strong smell of cigarettes so we called the front desk to ask about the ionizer. They said they would send someone up shortly with it. We waited in our room for half an hour and nobody showed up so we decided to head to dinner.

When we came back we didn't see any ionizer and our room pretty much smelled the same. All of us had trouble sleeping from our trouble in breathing, in addition to the loud couple shouting expletives at each other across the hallway and a group of girls and guys returning to their room at 4am speaking loudly in the hallway.

Another thing is that the "free wifi" that they offer is good for one hour and one device only.

The one redeeming factor of this hotel's service was that I had left my iPad in the room and when we called the staff on our drive away from Reno, they sent someone up to look for it and called us back right away. They left it with the casino cashiers for us to collect, so I do appreciate the ethics, honesty, and promptness in dealing with lost and found items.

11/03/13 | Link | Rating: 2.0
422. Rachelle I.
My husband and I just went here to celebrate our 8th Anniversary. I purchased a promotional package from them a while back which included a bunch of bonuses. We stayed for 2 nights & enjoyed ourselves so much!

              Upon our arrival I was pleasantly surprised to see that the resort looked very clean and staff was pleasant to deal with. They let us check in early at 11am. Our room was very clean with a nice new TV 2 chairs, & a big comfortable King sized bed with plenty of pillows, Central A/C (which is worth all the money we spent right there) .
                   
       The only complaints that we had was the Wi-Fi was pretty darn slow & I didn't like the shower head at all it was old and crappy. The restaurants are awesome in this resort, as well as the room- service is SUPER FAST!  Obviously I enjoyed the free coctails while playing slots too =)  Definately recommend The Silver Legacy! We will be back here to stay for sure!

10/07/13 | Link | Rating: 4.0
423. Kristina F.
It's been a few years since I've stayed the night at Silver Legacy. On our last visit, we were greeted with a glass of champagne while we waited in the long hotel check in line. That was a really nice touch.

The rooms were standard.  I would love to see what their pool looks like during the summer.  I really enjoy visiting Silver Legacy to walk through the casinos and hang out with my friends.  Their Sunday brunch was noteworthy!

22/12/12 | Link | Rating: 4.0
424. Genevieve M.
Me and, my family decided to spend our Christmas in reno so I booked them a deluxe room for a decent price. The rooms were spacious and, the beds were comfortable the view was simply amazing! breathtaking if you ask me you can see the mountains and almost all of reno. I love the fact that the hotels are joined so most of the time you don't even have to go outside!

As soon as we got here to check in the process wasn't that long the front staff was quite nice not super friendly but alright I suppose. If you're anything like me ... my experience is always better if the staff is friendly they make it much better. As soon as we got our keys we headed to the parking lot which gets super crowded fast so make sure you leave your car there and, walk instead lol! We got our luggage and headed up to the 19th floor... and our rooms were joined.. the decorations were nice and everything was clean. I loved the mirror space huge mirrors and enough room to put all my essentials. Closet space was big also.

The only thing that somewhat bothered me is when I took my sisters and step brother to the spa/ hottub and gym we asked for towels because we wanted to get the hot tub going and, the lady down there had the audacity to ask if we were guests here... it came off as racist but I didn't want to say anything I just answered Yes we are. In fact, its common sense being that you can't even get in the hotel without showing your room key to the security. So that somewhat shrugged me the wrong way but I definitely didn't let it get in the way of our awesome hot tubbing time!!! It was super cold outside but... it was extremely hot in the hot tub it felt really nice and relaxing.

I can definitely say i'll be returning and staying in this particular hotel. The one thing I love the most would have to be the elevators they go up and down extremely fast lol!

13/03/12 | Link | Rating: 4.0
425. Denise L.
I've stayed at all the major hotels in Reno, and this one has the most memories of when we'd go for Christmas snowboarding/skiing trips with a bunch of families. Reno is so cheap to stay, and entertainment/gambling for the adults/kids. Great thing about staying in Reno are the cheap prices in hotels, and Silver Legacy's rooms are quite decent, cleaner hotel. The 24 hour diner here is pretty good, but the buffet is meh.

27/11/12 | Link | Rating: 4.0
426. Christiana H.
Try Sterling's Steakhouse. Super delish!

Rooms are standard. Nothing bad, nothing great.

22/06/13 | Link | Rating: 3.0
427. Kyle H.
Visited 6/4/13 through 6/8/13.  In town for the USBC Nationals.

Silver Legacy is an older casino. The rooms appear to have been updated somewhat.  They are clean and typical for a basic casino hotel room.  The bathroom, particularly the shower needs to be updated as it was a small tub/shower and the tile was cracking away in corners.  

It is nicely located just a block up from the National Bowling Stadium.  Connects to both El Dorado and Circus Circus.  There some nice restaurants in these connected casinos including a brewery and sushi restaurant. Also a steak house, but the menu was a little out of my price range.

I was very happy with my stay.  Cost is a very nice price. I don't spend much time in my room anyway.

Will probably stay here again when I go back to Reno.

15/06/13 | Link | Rating: 3.0
428. Jeri W.
Noisy room, hard bed., scratchy linens.  Very tight casino.  This trip was disappointing.  We've stayed here a number of times, but I think this will be the last.

03/01/14 | Link | Rating: 1.0
429. Robert G.
No hot water. After speaking with the front desk I decided to check out a day early. Was told I could get a refund for my last day. After calling back the next week was told that the last night was a penalty and could not be refunded. I'll stay somewhere else next time.
They claim wifi is included with the resort fee. Its a low speed wifi. When you connect to it they try to sell you an upgrade to a real wifi service. Wifi service is limited to one device per room.

09/01/13 | Link | Rating: 1.0
430. Laurel H.
Super fun!  Yay!

01/01/14 | Link | Rating: 4.0
431. Penny N.
This place is crap. We just checked in and although our reservations are for non-smoking double beds, we got nothing but smoking single beds. And they didn't even have rollaways or extra blankets.

Merry Christmas to us! I'm never coming back here again - even if it's a free room!

06/12/12 | Link | Rating: 1.0
432. Christina H.
My husband and I love staying at Silver Legacy! We celebrated our 1yr wedding anniversary in 2010 , we came for vacation July 2013 and just stayed again last week for our 5 year anniversary. Of all the rooms we've stayed in the love the suite the best. Although the gym is a bit outdated my husband still loves the fact that he can still workout while on vacation. The pool area was nice for a tan, but the pool itself is on the small side. I do appreciate some of their staff members as some do care about the customers. This last visit we ended our trip with my husband getting food poisoning and I would like to thank the security staff as they were nice enough to bring 4 bags for us when I called down to see if any bags were available since my husband needed it to get sick in, when they dropped OFF bag the guy mentioned if anything got worse they could be reached at 65 and they will contact paramedics. Low and behold he got worse and paramedics needed to be contacted. Security came up quick with a medical bag and being we were from out of town and we had no form of transportation (we arrived on a bus) they offered to take me to the hospital if paramedics couldn't help and also arranged with front desk for a late check out. In other words they took care of everything I needed so I could focus on my husband. They also gave me their direct number so someone could pick us up from the hospital. So I especially want to praise their security staff during this last visit. We've stayed at other hotels in the area before but we always love Silver Legacy! Lastly to Tracey the guest service manager. Thank you for comping us half our room rate for the night/morning we ended up having to be at the hospital!!

19/08/14 | Link | Rating: 4.0
433. April P.
Had a great time at the silver legacy! Room was very clean, staff was very helpful and pleasurable to work with. Casino area was ventilated very well with a lot of options.  Only down fall the pool is very small and shallow great for kids but if you are looking for a lap pool this is not the place! Do recommend! Center of action, clean, great dinning options and a great staff! Will return!

25/07/13 | Link | Rating: 4.0
434. Noel M.
On days there isn't Sterling's Sunday Brunch, my new favorite breakfast comes from one of the bars on the casino floor.  

-Find Mathew (between 1-9 am).  
-Become friends.  
-Take Mathew fresh fruit
-Sip, don't chug (respect the master).
-Prepare to be amazed.  
-Let the Reverend show you how to play Keno (and win).

The rooms are nothing special, they've got that special Reno rundown feel.  Thankfully, I don't go for the rooms.

27/06/12 | Link | Rating: 4.0
435. Christine R.
We came here for the Rodney Carrington concert.  I was pleasantly surprised by the busy atmosphere in this casino and their hotel room/service.  As we were checking-in, there was a hostess offering champagne - nice gesture.  There were a handful of restaurants to choose from, in addition to the proximity of Circus Circus & El Dorado.  They have everything from sushi, bbq, fine dining, steaks, seafood, pizza, deli, Chinese, etc.  We dined both nights at Sedona Cafe, where the pork chops are full of flavor, and their salads are super fresh.  The showroom downstairs is decent size.  The casino floor has lots to choose from, and being that I only play blackjack, there were many tables; however, they only had two shoe games.  I prefer the action of a six deck and observing the cards dealt face-up with the ability to double-down on anything & everything.  

Beginners should play at a six deck $5 table btw, so we can skool them when they "eff" up the table j/k!  Also, this casino has the best drinks - they actually make mojitos.  I also had the best bloody mary come Sunday morning with the NFL games on!!!

14/11/10 | Link | Rating: 5.0
436. Francisco O.
Our stay here was great. Upon checking in, we were able to upgrade to a suite for an additional charge which was fine. We were allowed to pick where our room was. We had a deluxe spa suite. Our bathroom was huge. The shower was so big it could fit 10 people. There is a jacuzzi tub next to the bed which was nice. The bed was surprisingly really comfortable. The sofa can also be pulled out into a bed. Robes and slippers were provided. The only down side is there is no safe in the room.

01/08/14 | Link | Rating: 5.0
437. Linda J.
We've never stayed here since we now live here in town. But it does get FIVE stars for the recent night when I won $742 Jackpot on a progressive slot machine. Great place to take friends from out of town.

28/08/14 | Link | Rating: 5.0
438. Alexander E.
Silver Legacy is your typical Downtown Reno Casino and Resort. My friend and I wanted to take a quick trip to Reno and Hotels.com had some great rates. For a one night stay, we were able to book Silver Legacy for $35 including taxes and service feeds. We arrived close to midnight and parking took a few minute, as the first few floors of the parking garage were full.

As we made our way into the lobby, there were only one or two staff members manning the service desk. I handed over my ID and credit card and was given our room number. For whatever reason, our room was upgraded from our standard Tower Room and we were also allowed a late check-out, which was very nice of them. We grabbed our room keys and WIFI password and headed towards our room.

For an upgraded room, it looked very basic. It made me wonder what our original room looked like. I also remember seeing something about Silver Legacy just starting or finishing a remodeling project. For what its worth, the room was decent. The bed wasn't bad; a 32" flat-panel; a desk with a chair; and a standard bathroom. The electric outlets were horrible. Every time I plugged something in, it would fall right out. I feel like you can't complain for $35. I can however complain about the painstakingly slow WIFI, which kept disconnecting, and became incredibly frustrating. The WIFI is complementary for one device, which means if you connect your laptop and a tablet. You will be charged for that extra device.

A big upside to the Silver Legacy is that it's connected to the El Dorado and Circus Circus, which means no driving, and plenty of drinking. It's very well possible never stepping foot outside and just walking from casino to casino without seeing daylight. I'm sure there's plenty to do within the three casinos, but we were on a time crunch and had to be out the next morning. I do recommend the Silver Legacy, especially over Circus Circus. Lastly, Silver Legacy does charge a Resort Fee and a Tourism Fee of $10 a night, much like Vegas Casinos.

Pros:
+ Downtown Reno
+ Cheap rates
+ Interconnected casinos
+ Free parking
+ Free WIFI

Cons:
- Average rooms
- Slow and unreliable WIFI
- $10 resort and tourism fee

11/05/12 | Link | Rating: 3.0
439. Essential S.
Slight problem at check-in.  They were close to full, and though I asked for a suite on an upper floor, after a long long wait, we got a suite on the 8th floor.  I didn't care that much, but fortunately, that's close to the end of the negatives.

The suite was great.  Loved the jacuzzi tub in the main room next to the window.  Huge shower.  Housekeeping was immaculate.

We're neither gamblers nor smokers, so having to go through the casino area to get in and out was a tedious and unpleasant.  If you *are* a smoker and a gambler, it's probably Nirvana.  

The bartender at the Silver Baron Lounge was aces; knew his stuff and worked hard to produce two fresh drinks for $7 on a two-for-one coupon.  I think he was inspired when i kept adding more ones to my pile, as i saw him go to work.  I was expecting mix and a splash, but he was doing it right, and I appreciate it.  The waitresses, sadly, seemed to suffer from vision problems.  They couldn't find us.  But meeting the bartender was well worth it.

Convenient shuttle to the airport every half hour.

30/07/13 | Link | Rating: 4.0
440. Mary B.
When we go to Reno we usually stay at Silver Legacy.  The prices for the regular rooms are not too bad and the service is good.  

I'm usually at the $5 pai gow table ordering hennessy with a coke back. Free alcohol in Reno, NV - cool stuff.

This time I saw a man won the 7 card straight flush, $111k jackpot.  They gave him champagne and he didn't want it, so the pit boss gave it to me.

I didn't come up as a winner this time around, but I think I drank my money worth.

01/04/12 | Link | Rating: 3.0
441. Shane K.
Silver Legacy is my number one choice when I travel to Reno. the rooms were nice and updated, the beds weren't bad to sleep on, and the staff was friendly. I am usually here for work and after a long day, the last thing I want to do is to go out and try to find a restaurant to eat at. Here, I have multiple choices for food no matter what sounds good all inside the complex.

17/02/14 | Link | Rating: 4.0
442. Eric T.
Spacious and clean hotel room.
Good view from our room on 31st floor.
Smell like smoke even in smoke free casino areas.

27/05/13 | Link | Rating: 2.0
443. Gabriel M.
forgive me for any spelling erorrs i was rushing. but please read this all.  
so. i arrived  in reno nv after and 8 hour ride on greyhound at 7 am thursday morning  to the silver legacy. online prior to booking  it asked me if i needed other accomidations, i checked the box for early check in, seeing i would be there early.i got there and a nice heavy set blonde name saanah sarabia was there and i asked her to check in. she checked my reservations and told me that check in is at three pm ( mind you this is 7am). i told her that i checked the box online for accomidations and that i been traveling all night and am ready relax. i asked her "were you sold out" she saind no. i asked her "are there rooms availible"  she said yes, but check in is not until 3pm. so with rooms availible, and the silver legacy not sold out, why is it a issue to get a room. (this is what im thinkingin my head) so she say's i'll go get my manager.. this is when the movie really takes a turn... the night manager karrie banner! walks out . tall brunette slender  and asks " how can i help yo" i told her the same story, she cutt me off and said we will not be able to get you into a room until check in at 3pm. i said arent there rooms avail?? she did not even answer. she cutt me off again(with much atitude) and said its not gonna happen.as i was trying to speak with her, she basicly said" is there anything else" as in this conversation is over!!! so i'm thinking in my  head, rooms are availible, the place  was far from sold out, i traveleed 8 hours to get to the great silver legacy and where is the customer service?? so one point i did not point out to you all is that. i am a handsome 6.4 tall 300  pound black man. x  football player . bay area musician and poet.  so mind you , they are lookingat a black man, saying  no to every request that i know they would not have dont to a white person.  so i asked the manger karri banner, can we find some customer service in this issue , she responded and said, " ill be happy to refund your room so you can find another hotel" ?? im like in my head, huh????? so i responded, are you racist! like instead of customer service in some form or fashion, you jumpt to , i'll refund you and go some where else????? she then just left and walked away and went to the back...  she shook her head in disgust, and said she is done!!!!!
so  i understand places have rules. i understand things are hard some times,   understand. but clearly the silver legacy does not like black people.  or people of other races for that matter. savanah  sarabia and karrie banner  supervisor displayed the uttmost disrespect and non  customer service  i have ever see. i'm not a comlainer  im a cool guy, easy going berkeley cal born and raised.. but the hatred from jumpstreet when i frist got there showed. i should of got a room , cus it was about 300 open,  had accomidations made for me the whole 9.. so i got my refund ( which has not hit my bank yet) and went the the eldorodo! and donna gave me a room within ten minutes!!!! bless donna's heart, i told her what hapen and she said " dont worry we will take care of you, i got a room at 745 'ish and my stay wasso pleasant. the enviroment was different and the hospitality was grand. savanah and karrie banner need to be dealt with. unless the management of silver legacy allow this kind of conduct. racism is a disease  like cancer, the hatred in theyes and the personality of the supervisor was unmatched. shame ful at best.... so this is my review.. poor cusotmer service. , like for real?? poor communication skills. and full hatred for black people.. this is atrue statement and its not a great place to be. silverlegacy is a racist operatoion and

11/04/14 | Link | Rating: 1.0
444. Snow ..
"Resort Fee" is such a dishonest way of adding hidden charges to artificially increase the cost of a hotel room.  I find this practice to be disgusting and fraudulent. Even though the fee was insignificant, I refuse to stay here again simply because of their unethical and deceitful business practices.

01/01/14 | Link | Rating: 1.0
445. Diana C.
HORRIBLE place.
If you dont encounter a problem during your stay, its a fantastic place.
But, BUT, BUT if you do encounter a problem, stay becomes a hell very fast.

They delivered 3 refrigerators, took seven hours for the pillows, gave me a wrong room twice, Wi-fi that shuts down every two hours, and loud parties in hall but do nothing about it.
So I ended up checking out a day early and ive talked to manager two times during my stay regarding refunds. Its been a month since my stay, 6 phone calls, 3 emails, and still no refund.

I suggest circus circus or eldonados instead of  sands to stay cuz its cheaper and connected anyway.

24/08/13 | Link | Rating: 1.0
446. Michael W.
This place is in a desperate need of a remodel especially the rooms. The casino area is alright, the crowd CAN BE A BIT SKETCHY SOMETIMES.

I do like to come here during football season and watch the games in their viewing area they setup a little bleacher area and do food and drink deals.

02/09/13 | Link | Rating: 2.0
447. Yasmin A.
check in was very slow. you would think that they would have perfected this already  right?  got to the junior suite room which we paid over $200 for and it was ok until we requested for more coffee since they give you small amount, room service said that we had to pay for that (really?). the next day, there was no hot water from the shower so we called maintenance who arrived 30 minutes later. he was there tinkering and after about 40 minutes, he said it was fixed. we then checked if it was fixed, it was not!

so after wasting so much time dealing with this, we went downstairs to the front desk and complained. front desk said he cannot do anything till the manager comes in and will call us back after like 30 minutes. we never got a call. finally went back to the front desk after 2 hours and spoke to the manager who would have tried to send the maintenance again,.. we said no, that is not going to work. so she gave us an upgraded room.

I gave them 3 stars for giving us the upgraded room which was fabulous.

otherwise, if you want to stay there, make sure you have money to avail of their upgraded rooms.

24/03/14 | Link | Rating: 3.0
448. Rachel Q.
A couple friends and I stayed here for my 21st birthday, and I was very impressed when we checked in. Very clean atmosphere and the rooms were nice. I had a great time at the tables, the employees were really great! The only issue I had was that they charged me $40 for food? Every time my friends and I ate we used our debit cards. I'm guessing someone gave my room number when they ate? I called the hotel the next day, because I had done a quick check out. The lady on the phone seemed annoyed that I was asking her why I was charged. She told me that she would have her manager take care of it, but I was never reimbursed. Other than that issue, I had a great experience.

09/10/14 | Link | Rating: 3.0
449. Kathryn B.
We used Hotwire and got the Silver Legacy for a really good price.  This review is for hotel only, we did not gamble in their casino.

First, the good.  We got an astonishingly cheap room, especially considering the Bowlers, Elks, Softballers and Minor League Baseball All-Stars (and their fans) had all descended on the town.    The best thing about this hotel is its location.  It's right in the middle of the strip, close to Circus Circus (which is really all the kids care about) and in a good spot to have some adult fun and not worry about driving back to the hotel.  We stayed out later than usual and had a really fun night or two because of this.  

Another big thing for visitors with kids; there is no mini-bar.  Our usual hotel has one of those "gotcha" mini-bars where everything is on sensors, so we always worry about the kids picking something up then being charged $10 per M&M.  The toiletries are decent, there is a coffee maker in the room and we could have requested a mini fridge (for medical needs, but they can't make you prove it).  The lobby is very nice, the kids were impressed by it and the elevators are springy which makes them fun to jump in (if you're into that sort of thing).  There is plenty of lighting in the room and the lamps have outlets in their bases which is convenient for charging the myriad electronics we bring.  There aren't any funny smells in the elevator, lobby, room or hallway (at least none that we didn't make ourselves).  And, the towels and pillows are of decent quality.

The things they need to improve are as follows.  Their swimming pool is really lame.  It's 3.5 feet at it's deepest.  I'm pretty sure the vinyl aboveground pool I got from Big Lots for $120 is bigger than theirs, and we can make whirlpools in ours.  Their hot tub has a 4 person max capacity according to the sign, but there never seems to be fewer than 8 people at any given time.  The only good things about the pool is that it's kind of cool swimming on a rooftop and they have towel service.  Their "state of the art" workout room probably WAS state of the art when the hotel first opened 18 years ago but could use an update.  Even my cheap ass gym doesn't have teal benches anymore.  

As to the room, it is nothing special.  The blanket is thin, which works out okay because the air conditioning is meager at best.  The thermostat has two switches, "hot, fan, cold" and "hi, med, low".  Most updated hotels I've stayed with have a conventional thermostat where you can select an actual temperature.  The beds are soft, but not in a supportive way; my hips and back are happy to be home.  Finally, the bathrooms are adequate.  The shower is noisy, so no showering while letting the hubby sleep in.  And, the showerhead is so bad that if we'd been staying any longer, I would have run to Home Depot and grabbed a better one to install; I'm not kidding about this.  Seriously, it is that bad.  Janet Leigh had it better in "Psycho"  at least that shower was strong enough to wash all the blood down the drain.

All in all, the Silver Legacy is not a four star hotel as some would have you believe.  I have to give it a solid three though because it did the job you'd expect of a cheap hotel.  We were able to sleep and bathe and you really can't ask for more than that.  I wouldn't book it again for family time (though again, the kids LOVED being so close to Circus Circus), but I would definitely consider it for a quick trip with the hockey team for a weekend of drinking, gambling and debauchery.

19/07/13 | Link | Rating: 3.0
450. Michelle S.
One of my top favorite casinos. Clean and well kept. Updated and slots are pretty loose. Silver legacy will always be in the back of my mind whenever I go to reno not only because ot was a good experience but because it was casino my grandmother first went to and was happy over a silver dollar she had won. Until next time.

20/01/14 | Link | Rating: 4.0
451. Carly A.
I've been meaning to yelp this place since last year. After looking at these yelps I'm actually happy about what happened to me... I got a coupon for my 21st birthday for a free 2 night stay at the hotel with fun voucher cards. I had made my reservation 3 weeks prior and paid $70 for my stay (some "free" night stay..) regardless I knew this place was going to be nice and it was after all my birthday. We drove down from Elk Grove and got to the hotel to find out there was no parking so we'd have to find a garage near by.... The guy at the garage was super cool and was going to spot my boyfriend and I the cash for parking since we came unprepared. After hauling all of our luggage to the front desk to check in (we walked several blocks and across the whole bottom half of the casino to check in, so be prepared to walk). While waiting in line I had a huge smile on my face waiting to stay at what my boyfriend and I referred to as "the nicest hotel we've been to". I got to the desk and this red headed girl asked for my last name, I gave it to her and she types it in and asks for the coupon. My face instantly went sad and I told her how we've been driving for well over 3 hours in the snow to get there and we had forgotten them at home but I had the conformation number. She gives me a blank stare and says she has to have the coupons or the offer wasn't valid. Let me add, when I made this reservation I wasn't told I HAD to bring the coupon. I had already validated it on the phone and PAID for the room. I explained to her what happened and how this was a gift for my 21st and she still repeats the same thing with no compassion. I got upset and told her she clearly didn't care about the situation and she goes on to say anything but sorry and actually had the audacity to even say "I wasn't the one who left the coupons at home." I couldn't believe it. I work in customer service (GOOD customer service) and this is the opposite of how you treat your customers. I have told many people my experience at this hotel and everyone has been as offended about this as I have been. I called the hotel hoping to speak with someone who could actually help me. I got on the phone with another woman who was the front desk manager who should've been called over while I was there in the first place but apparently she wasn't much help either. She told me I had to have the coupon; no pictures no faxing, nothing. Oh, but she'd let me come back with the coupon another time. Because apparently you can turn 21 twice in a year. Also who doesn't love wasting more time and money on driving to a place that has nothing to offer except casinos to literally repeat a weekend they should've had. I will never be returning.

02/02/15 | Link | Rating: 1.0
452. Andy R.
It used to be great, but idiotic security guards now make it worse than being in jail!

I've been a patron of this casino for close to a decade, and used to consider it as being one of my favorites in downtown Reno area. However, it wasn't until I became a Reno local back in August 2012 that I noticed this place has very serious issues with their security staff - if one could even call them that!

Incident 1: I was stopped at 3 am one morning and was hounded for several minutes by security for having an open container of alcohol. The joke's on you, security, because guess what? Diet Rockstar Energy Drink isn't alcohol!

Incident 2: I was stopped one afternoon by a security guard who asked me for my identification - at present, the only valid form being a United States passport. After a full ten minutes of him shuffling through the pages, he finally found the photo ID page and sent me on my way. Nice one!  He started a trend for me - now, whenever someone asks me for my ID, I hold the passport open to the photo ID page, since some people quite obviously just don't get it...

Incident 3: I was stopped by an Asian security guard who, I kid you not, has such bad/broken English that he's impossible to communicate with. I've been stopped by this same guard several times over the past two months. Apparently, I highly resemble an individual who has had trespassing charges and has been banned from all the casinos in what I'm now calling the "Carano Complex" - Silver Legacy, Eldorado, and Circus Circus. Anyhow, you'd think that one stop would be enough, but this individual keeps stopping me - he's either too dumb to remember anyone, or his English is so bad that he can't understand anything. On the last couple of stops, I've practically had to yell at him to let him know that I'm not the guy, not to mention that all this nonsense is ruining my casino experience, I feel like I'm being threatened and harassed, and I'm seriously thinking of taking my business elsewhere - to which he simply laughed!

A detailed phone message left with the head of security explaining these events went unanswered, at which point I decided to stop patronizing this place, with the exception of utilizing only the free play and resort/food credit offers I receive for being a local, which are now down to nothing.  They unfortunately got rid of the Mansion kiosk game some time ago, and are now promoting some type of touch screen game which makes absolutely no sense - it's just a multiplier for their outrageous promotional games that usually only the 5 Star crowd has any chance of winning.  Anyhow, I hadn't been in there in several weeks, and just this evening, I got stopped and questioned again - by the same Asian security guard.  I guess it's time to hit them with a call from my attorney, a call to the Better Business Bureau, or maybe at least a cease and desist letter?  Outrageous!

To the Silver Legacy: I think your inept security staff should focus on these homeless crackheads that I see loitering on your property day in and day out instead of harassing us tax paying, law abiding, professional citizens that give your casino hundreds of dollars each week! Getting harassed by a rent a cop is funny in itself, but getting harassed by a rent a cop who can't even speak English is priceless! I'd hate to see how he'd react to a building on fire - he'd probably try to put it out with gasoline!

Think twice about this place. You'll have a much better time at Harrah's, Cal Neva, Eldorado (although they're owned by the same company,) and the Peppermill, and will be treated like royalty!

26/04/13 | Link | Rating: 1.0
453. Sarah J.
This review is for the hotel portion and hotel only. I usual head over to this place when we come to reno because of my husband. We alternate between a casino on an Indian reservation in San Diego and Reno. I have to say that this hotel is a major disappointment and needs to be re-vamped. For starter we got a superior suite but nothing superior about it. No robes no, that were promised and no bottled water. No water at all! One would expect something better for the poor mans Vegas. I got strange vibes from my room. All that is missing is some antiques and the room is a perfect antique store. I would much rather be on the reservation, granted small but simply fabulous and modern!

22/04/14 | Link | Rating: 1.0
454. Danny B.
Our three night stay for this Street Vibration weekend was poor to fair. Check in was super slow only two customer service people at the check in counter for over 40 customers? The room was clean, not very sound proof from outside noise, pool was tiny, restaurants food was so so, slots were tight, 21 tables were on the take, fire works show awesome, the motorcycle parking sucked!- not only paying customers park in the garage but outsiders do and take up the parking spaces poor security and parking plan. Rum Bullion's island bar sucked no service as there was four of us waiting for 30 min. out on the back patio after server said she'd be right back, went to bar myself found out server was by herself working all the inside and outside tables? two bartenders buried in thirsty customers no Managment on site? Took my friends and money elsewhere and service was great! Thinking of the changing next year to another location don't want to but were there to have fun and be treated with respect and spend hard earned dollars.

29/09/14 | Link | Rating: 2.0
455. Donna G.
At check in we where given a nicer room because it was my husband birth day and there was champaign in the room. The room is clean and roomy

26/01/14 | Link | Rating: 5.0
456. Aaron H.
I love this place    The hotel maybe getting older, but everything looks new  The rooms are great food is good .  If you are looking for a place to stay in Reno,  u got to stay here.  The front desk staff was helpful and friendly.   I'm trying to find something I don't like about it, oh, I had to park on the seventh floor.  I wasn't happy about that.   Everything else was really above my expectations

26/09/13 | Link | Rating: 4.0
457. Bryan H.
Its one of the better places in downtown..

06/04/14 | Link | Rating: 4.0
458. Sam K.
Very disappointed in this hotel, paid for an upgrade and got a very old room with poor furnishings, first and last time here. Looks like not updated in 20 years.

09/10/14 | Link | Rating: 1.0
459. Sam P.
Shittiest hotel ever. Employees are rude too. I used their vending machine to get water in the middle of the night. I got charged twice for the waters yet never got them. In the morning I go to the front desk to ask for a refund and they tell me to ask security since they deal with that and they can give me a refund. I thought it was weird that security dealt with that but ok. I go to ask the security and they say "oh go ask front desk" I was annoyed at this point and go back to front desk and explain the situation again to someone else and he takes my card and ID and says that all he can do is take off $4 off the room price (since that's how much the vending machine took) I said that doesn't benefit me since my room was being payed for by someone else. I just wanted my money back or two water bottles like I payed for. He said there was nothing he could do. Like really. Basically stole from me! It's not the money, it's the principal of it. Fuck them

27/07/14 | Link | Rating: 1.0
460. Ravi M.
***FOR RENO STANDARDS ABOVE AVERAGE***
***BY NORMAL STANDARDS, THIS SHOULD BE A MOTEL***
***DEPRESSING ATMOSPHERE***

I recently stayed here on a Friday night during the Reno Rib Cook Off.  The hotel lobby is very well appointed and clean, which is deceiving because the rooms are not this way.  

The rooms (plural because I was able to see my friend's room as well) feel a lot more like motel rooms than hotel rooms.  The shower and toilet are in a tiny separate room.  The carpets are visibly dirty.  The air conditioning is not central but through a unit on the wall by the window.  

If you're going to pay Silver Legacy prices for a room, then you may as well take the 2 mile hike down to the Peppermill and get a much nicer room.

06/09/13 | Link | Rating: 2.0
461. Danielle R.
We're from Reno but it was my boyfriend's Birthday and since we are saving money for a bigger trip later this year, we decided to just get a room for one night and have a little mini - vacation. We arrived on a Sunday afternoon and left Monday morning so be advised that this review isn't for busier days like Friday or Saturday.   From start to finish:
RESERVATIONS: Booked on their website since others have mentioned having issues with 3rd party booking websites. Using their website was a breeze and prices were actually cheaper than most travel sites I had seen.  
ARRIVAL/CHECK IN: we had no problems finding parking in their free garage.  The check in process was definitely the low point. We waited about 20 minutes in a line with about 3 or 4 other parties in front of us.  There were four or five employees checking people in at first but twice, when an employee finished helping a party,  they just walked away instead of helping the next person in line, despite the fact that the line was steadily growing behind us. It was very annoying. We get to the counter and right off, the guy offers to upgrade or room.... Great except he couldn't honor our smoking room request.  Yes, yes... for all the nonsmoking yelpers bitching about the smokers & being stuck in their smoking rooms, what a strange turn of events that the smokers were left with only non smoking rooms. I told him that a non smoking room would be unacceptable and that I wouldn't downgrade (I wouldn't go to a regular room when I paid for a suite - despite the guy's pleading) So after much hemming and hawing,  he asks someone else and comes back and tells me that he can get me into the smoking suite I reserved but the room isn't clean yet. When asked how long of a wait it'd be,  he simply said 'I don't know' which is an unacceptable answer in my opinion so I asked him to call someone and check.  I'm expecting it will take at least an hour or else I wouldn't have pushed him for a time. He returned to say that he still couldn't give me a time frame but they would expedite it so it would happen very soon. Thanks for the effort, little man.  So we found the first bar we could and sat down to have a drink. About 20 minutes later, I received a text from the front desk that said our room was ready. I went directly there and we received our key. So, what strikes me, is the fact that they were originally trying to push me into a downgraded smoking room,  rather than presenting this option of waiting a mere 20 minutes for the room I reserved first. -1 star for the whole check in process. The bell desk guys who watched our bags were fantastic though.
ROOM: the room was very large and clean (unexpectedly since I had figured they'd rushed through the cleaning). Despite requesting a room far away from the elevators while reserving online and again when I checked in, they placed us right next to the elevators and ice machine. But no real complaints on that because I know he was trying to accommodate us as best as he could. We were on the 26th floor and the views were fantastic. The tub, bed, bathroom and shower we're all very large. Though I feel like the shower could use another shower head as its just too big for the one they have in there. The bed and pillows were all very comfortable. The hallways were very dated, though,  with low ceilings. Kinda dampens the excitement when you feel like you're walking through a hallway from the shining.  
DINING: we ate at the buffet which was very busy for a Sunday evening but we were seated right away and received average service.  To me the buffet was nothing to write home about... typical casino fare. But the price was good at $16 per person and the food was on par worth the price so no complaints there. This was the only place we dined at.
CASINO / ATMOSPHERE: this is right on the middle of all the action as it is between the circus circus and Eldorado and all three are interconnected. Atmosphere is nice, the best of all three of these connected casinos   in my opinion.
CHECK OUT: was a breeze.  No issues there

Overall it was a good experience and I would return.  I would like to try one of their nice restaurants and would definitely hope for an improved check in experience.

22/04/14 | Link | Rating: 4.0
462. Jennifer C.
I've stayed at the silver legacy a few times, but this time took the cake; one word RUDE! From the moment I called to book the two rooms we needed for the weekend until the moment we checked out. First, I called to book my reservation. When I received confirmation through email, I realized my name was spelled incorrectly, so, I did what anyone would do; I called to have it corrected. The customer service rep who answered said, "doesn't matter if they spelled your name wrong, you got your confirmation number so you're booked." It doesn't sound so bad, but her attitude made it seem like I wasted her time. Then when we arrived, I was given two rooms with single beds(I requested double queens in both), following, we went down stairs to test our luck at the craps table, they were all rude and treated us like peasants. Finally, we were ending our night at the cafe upstairs, the service there was the WORST. Our bread was harder than rocks(we didn't complain), there were a few dirty cups(we didn't complain), finally, we found hair in one of our orders, yes! We complained. The manager came out and said, "well that happens at restaurants, what do u want me to say? We won't charge for that dish but that's it." Can you say RUDE? A manager should first come out and at least apologize instead of making it sound like a normal thing to have hair in our food. Anyway, my rant is over, all in all, I still had a great time and made the best of my two days but I will say, SILVER LEGACY NEEDS TO WORK ON THEIR CUSTOMER SERVICE SKILLS IN ALL AREAS OF THE CASINO/HOTEL.

30/12/14 | Link | Rating: 1.0
463. Bill H.
I found myself thinking "well, it's not THAT bad" the whole time I was here. I stayed with a group of eight between two rooms (which came to $15 bucks a head).

I did appreciate the mega-complex that connected the Silver Legacy with adjacent casinos. Made for a nice hour or so of casino-walking. I also appreciated the kids section -- I ended up winning a Shrek stuffed animal after a particularly vicious session of skee-ball.

The casino or the hotel weren't particularly clean. The floors were in dire need of a good vacuuming, and the casino (this comment is, by the way, is relative to other Reno casinos) didn't do a good job of masking the cigarette and booze smells.

Things closed up pretty early, which seemed to be non-unique to Reno casinos but was nonetheless annoying.

04/09/12 | Link | Rating: 3.0
464. Dean H.
It's not bad but the internet is ridiculously slow and you have to constantly manually log on. Stayed here for the WPGA conference. Can't stand all the cigarette smoke but hey what are you gonna do, it's a casino.

15/05/14 | Link | Rating: 2.0
465. Sarah A.
Overall, very satisfied.  Came here after a 14 hour drive. Check in was fast,  but we did not get the room we had booked.  We had picked a king size bed, and they said they did not have any available and that I would have to have 2 queen size beds instead.  Fine with me - same price.  BUT don't give me the option if it's not available.  Rooms were very clean & beds were very comfortable!  Will be back.  :)

19/05/14 | Link | Rating: 4.0
466. Megan D.
Well.. What can I say? I was not staying in hotel. I was staying at grand Sierra resort and came over for my husbands birthday. While there, I begged my husband to go into the "ultra lounge" BAD IDEA. Bartender insisted on us sitting at the bench area as opposed to the booths as they were VIP. BAD IDEA again. I got approached by three girls who started to literally ATTACK ME for sitting in their spot. Scared to death, I threw my husband In front of me with no avail. After getting hit in THE FACE, we decided to press charges. Well, security didn't like that idea. They talked us out of it along with basically escorting us out of resort after taking our information. I am extremely disappointed with securities' logistics and standards for assault procedures. I come from a long line of law enforcement and believe that the way that they handled this was wrong. I will be back to fix this. Do NOT attempt to go to the night clubs unless you want to be assaulted with no closure. Security is a joke. Everyone I have talked to since has warned me, "stay away from silver legacy, poor ownership!" Sad, when my husband had spent a TON of money on craps tables. The guy working tables was even trying to tell my husband how to bet and got kicked off for breaking rules. What a serious childish joke this "casino" is. Stay away and save your Money!! Unless you want to be treated as low class citizens.

22/11/14 | Link | Rating: 1.0
467. Anita L.
I don't get it.  Why was it so difficult to get a room in Reno during the Memorial Weekend was the entire city was literally "dead"?  Well, I guess I should be thankful that I was unable to get a room for the entire weekend, or I would have gone bonkers at this boring city.

Of course people were smoking at the casino, but boy... there's a weird smell to the hotel.  Maybe I just don't like the air fresher they spray to cover up all the cigarette smell?

Rooms was dated, but reasonably clean.  My room had a beautiful view of the roof of the parking structure, and I was thankful that my room was not near the noisy elevator.  

PROS:  They have a security guard by the elevators.
CONS:  Good luck getting to the ground floor by the elevator during peak check-out time.  I was able to squeeze into the elevator with my bags, but it was probably the longest elevator ride of my life.  The entire group actually cheered when we finally got to the casino floor.

12/07/12 | Link | Rating: 3.0
468. Ryan B.
great place. My wife and I always walk through the 3 casinos that are connected through downtown. Always good service, yet we prefer the Eldorado buffets. Always worth to check it out and I'm sure there are plenty of things that I have yet discovered about the Silver Legacy Casino :) Looking forward to figuring those things out :)

26/05/14 | Link | Rating: 4.0
469. Shannon C.
Room was OK.  Just OK.  For the amount of money they charge I expected a lot more, the wifi was horrible!!! The shower head sucked, the TV was difficult to use, the view was horrible and I had to hear the people in the next room try to start a family.  Way more hidden charges than they originally told me overt the phone. I ended up paying 100 dollars more than planned.  That being said, the only reason I'm giving 2 stars is the bell hop and room service.  They know customer service! Too bad they didn't work the desk or valet to teach them a thing or two.  Anyway, my husband and I will stay elsewhere next time.

22/02/14 | Link | Rating: 2.0
470. Liz N.
The hotel we had was the Deluxe Spa Suite so i do not have a way to review the reg rooms ( which shows some negative reviews from what i read).

4 Stars because it exceeded my expectations... definitely will go back but only IF i can spend money leisurely. Even this time we decided to go mon-wed to get a cheaper rate.

However, the suite is very spacious. 2 Vanity sinks and a huge bathroom. The spa tub is by the bed and couch so u can watch tv while.letting the jets on both sides of the tub massage you. Bath foam gel included.

The queen bed is firm and huge. But nothing to rave about-just ok.

Cleaning service= pretty good. No complaints.

Check out process is just like other hotels-via your TV. They let us check out later which is cool.

I was looking through other reviews to see if the room includes a fridge before our stay (all said it needs to be requested)- ours did without asking them beforehand.  

Food options= there is a cafe open 24hrs they have pretty ok.food. the buffet lunch= i should have ate at The cafe instead.

All in all i would stay again-- if i had money for the suite. I think we are going back nov this year for a 2night regular room stay courtesy of the hotel so i will post another review then.

Ln

17/10/13 | Link | Rating: 4.0
471. Aszure G.
So far so good room is clean, no smells, clean towels, clean bedding, great service. Fast WIFI, nice size TV. View from our room is blah we see the pool which is closed and the front of the Elderado. The rates were great!

18/01/14 | Link | Rating: 4.0
472. Dale S.
My buddy and I went for a needed 'Mancation' for a short getaway.  We went from July 28-31, 2013 for a Sunday, Monday, Tuesday and Wednesday stay.  

The pluses:
-great prices [$59/night]
-with exception noted below, rooms were of good quality.  They could offer larger shampoo, conditioner and lotion though, which is a minor issue to me
-great access to casinos.  Silver Legacy is one of three casinos joined by a mall which connects to the El Dorado and Circus.  Indoor access avoids .extreme heat and cold weather
-coupons with great  bargains.  I am not a coupon fan but the 20% discount for a massage makes a 50 minute massage only $64! [BTW Zoe is a great therapist!]
-security at entrance to elevators to allow only hotel guests with their room key access

The only minus was I had bug bites in bed the first night of stay.  The mgt was gracious, apologetic and immediately gave me new room.  They did not offer to refund my fee though.  The only reason I downgraded.  [PS: it was room 2269]

30/07/13 | Link | Rating: 4.0
473. Tracy A.
Never a bad moment at Silver Legacy.  I always come home with some sort of winnings and the customer service is great.  The rooms are comfortable and the restaurants have wonderful food.  Keep it up.

21/04/14 | Link | Rating: 4.0
474. Glenda W.
When we arrived the staff made is feel extremely welcome.  We love the theme of the hotel.  Classy but not overdone.  There are lots of bonuses on the casino floor and discounts in the shops and restaurants so be sure to get a star rewards card.  The only downs are the rooms seem extra small, tiny towels and not enough creamer/sugar for the in-room coffee.  We will definitely be back though!

17/06/14 | Link | Rating: 4.0
475. Paul V.
Stayed here after we went snowboarding. I reserved the rooms at a fairly good price. Checking it was fairly quick end prompt even when the line was long. The room was good. They did some modernizing of their furniture which makes it more appealing. Their free wi-fi is a plus. Bedsheets are clean as well as the bathroom that was well stocked with towels and toiletries.

I like Silver Legacy the best among the 3 connected hotels (Circus Circus & El Dorado, the other two) Better eateries and bars, plus the sky dome in the middle is just cool. One caveat though, they pre-pay at room reservation already. It took a while upon check out because I wanted to pay all cash. I will stay here again if they have good rates on their room.

14/01/13 | Link | Rating: 3.0
476. Joshuana P.
Affordable room. I think housekeeping could have cleaned the restroom a bit better...found a few hairs on the ceiling and floor :/. They also do not have refrigerators in the double queen room we stayed in which made it more difficult to store our own food. On the other hand, I liked the location of the hotel which is in downtown. Also the hotel connects to the El Dorado and Circus Circus hotels without having to go outside.

16/06/14 | Link | Rating: 3.0
477. Scott N.
My wife & I have stayed here twice and enjoy the hotel & casino.  We have found the check-in, bell hop, hotel room accommodations, parking, gambling hall . . . . everything we were looking for to be north of average and, for the overall price, to be a good value.  We go to this hotel specifically because it is near the UNR football stadium.  There are better values on the south side of town, but when we are looking to be on the north side, I have found this hotel to be well above average.

If you haven't been to downtown Reno, just understand, this is not Las Vegas.  Downtown Reno looks like it must have been a thriving place in the 1950s.  It's pretty derelict now and that's why, if I am in Reno for business (I love to gamble, so I'm going to stay at a casino), I stay on the south side.

That being said, if you do your homework, you'll find plenty of good restaurants nearby and Reno is really not that difficult to navigate so the location isn't that critical in this town.

Internet:  apparently you get 1 internet connection for 1 device per day.  I don't understand why hotels do stuff like this; it's foolish in my opinion.  Just open your internet for your customers.

03/12/12 | Link | Rating: 4.0
478. Jennifer L.
Had a terrible experience! My room smelled like pot. I had to change rooms a midnight. Due to such bad smell after I complained for the 2nd time. And still got charged full price for the room. Spoke to 2 managers and got no where with them. The food was not all that either. They need to improve service. If only the service was as good as it looks.

23/02/14 | Link | Rating: 1.0
479. Chani L.
I don't usually post on yelp, but I just wanted to write about my current stay at the Silver Legacy for my boyfriend's 30th birthday. I live in Reno, but he is from out-of-town and we had friends who all wanted to stay at the Silver Legacy. I wanted to make it a special night. However, I was very disappointed with the hotel and situation.

I booked a room through Expedia, because I saved over $25 on a room. I booked a king non-smoking room. When we went to check-in on Saturday night (3/8/14) around 9:00 pm, there were only 2 people working at the counter. Needless to say, it took about 20 minutes or so to get checked-in. The lady who checked us in was friendly and had champagne sent to the room for the special occasion. However, she told us that since I booked on Expedia, the room I had booked was not guaranteed. Since the hotel was sold-out, they had to give us a smoking room with 2 queen beds. She did say she would upgrade us to the top floor. After going to the room and not being able to breathe due to the awful stench, we called room service to have them "chemically spray" the room so it wouldn't smell so bad. We had to leave the room for an hour for this to be done. We went to a bar until 3:00 am. We came back and the room smelled decent. However, I finally woke my boyfriend up around 6:30 because I had not slept at all. The AC made a loud noise all night, the sheets smelled terribly of smoke, and the bed was rock hard. For the price, I could have stayed somewhere nicer. I was very disappointed and will not recommend this hotel to anyone.

09/03/14 | Link | Rating: 1.0
480. Sunny L.
Staying in for the weekend before halloween to experience the Zombie Crawl in 2012.
The staff were generally nice and friendly. There were a bunch of people frolicking around the hotel the entire time.
The room was decent/good in which it provided all the needs that one would have. Everything was clean and organized; it did not smell like smoke (which I asked for). I could not complain about anything here in terms of the hotel. Even the price was awesome which was 60-70 for a Saturday night.
Would definitely stay here again.
Pros: Staff, Room, Clean
Cons: Sort of old
Stars: 4

31/10/12 | Link | Rating: 4.0
481. Trina W.
It doesn't get much more convenient than this. I was there over the weekend to see the Kenny Rogers concert (very good by the way) and got a room so I wouldn't have to drive home. I don't know why I was expecting a Kenny Rogers concert to get out of control. ha! Anyways, the room was clean, reasonable and nice. The selection of restaurants is really good and it's connected to two other casinos so you can wander around in a safe, contained area. No problems with the room or service.

23/03/14 | Link | Rating: 4.0
482. Alfred W.
So my friend and I wanted to go to Tahoe the last minutes but we were too cheap to actually stay at Tahoe.  So, we decided to stay at Reno overnight and then drive to Tahoe the next day.  We picked Silver Legacy.

Man, what a dump Reno is...it looks stale and depressing every single time, but I'll save that for another review.  As for Silver Legacy, we were pleasantly surprised how nice the hotel was.  Everything from the lobby to to the room was very clean and well maintained.  I was expecting the hallway to have stained carpet and smell like Pine-Sol, but not at all.  True, it ain't no Bellagio, but for the reasonable price we had paid, it was definitely worth the money.  I don't think you can find a better bargain.

My friend played some blackjack at the casino.  The dealer wasn't very nice.

07/07/14 | Link | Rating: 5.0
483. Perfecto M.
Your experience may varry haha. If you going here to hang out, its not a bad place to eat, grab a drink, and they also have some cool events that happen in the convention center if you happen to be here when an event is going down. The sushi is pretty good here. This place does host a pretty awesome Hot August Nights car show event. Thanks for reading my review.

09/07/14 | Link | Rating: 3.0
484. Gabriel G.
Great location, friendly staff, great rooms, very clean and most importantly security people making sure noone gets in who is not staying here.

09/07/14 | Link | Rating: 5.0
485. Jared P.
Good old Silver Legacy.

This has been my regular gambling and partying spot with my buddies for our occasional guy trips. It's not exactly fancy nor does it inspire awe but you can rely on suitable food, clean rooms and good games.

My group and I have been pumping probably close to $10K a year into this place in gambling money. Hopefully they'll upgrade at some point but not lose touch with their customers.

I was going to give Peppermill a try but they don't honor their vouchers or discount programs. Silver Legacy will probably remain our go to.

30/04/13 | Link | Rating: 4.0
486. Jesse R.
Booked and received written confirmation from Priceline for. "Deluxe California King" room. Received a less than Motel 6 room with view into parking garage and queen bed.  Complained to Silver Legacy desk supervisor who stated they don 't have a California King on the property and she refused to do anything. Zero stars. Will NEVER stay here again.

29/07/14 | Link | Rating: 1.0
487. Ruth S.
We could not have been happier with our room at the Silver Legacy.  Our view was amazing!  The room was spacious and very comfortable (it was a spa suite).  All of the staff were friendly and helpful.  I really loved the decorations in the lobby- it looks very antiquey and goes with the theme of silver mining.  Overall, we had a great experience at the Sliver Legacy, and would stay there again.

29/07/14 | Link | Rating: 5.0
488. Melissa C.
I love this place they have everything u need. This is probably one of the best hotels in the Reno area.

27/12/14 | Link | Rating: 4.0
489. Heather K.
I like the Silver Legacy.  We've stayed at this hotel for all of our visits to Reno so far and have always had a pleasant experience.

The location is great.  If you do happen to venture out of the casino complex, there's a ton of stuff in the immediate area.  

The rooms are spacious and recently updated.  The views are pretty impressive if you have a room on one of the higher floors.

Relatively nice bathrooms (A+ for shower pressure!) but an exhaust fan would be a nice touch to keep the whole place from steaming up.  Hmm, maybe ours was just broken this time?

Parking is a red-hot bitch.  The self-park is a nightmare, especially on weekends, so get here as early as you can.  Unlike the Eldorado, you don't have to take a ticket and get it validated -- parking is always free.  The valet line is also a nightmare on weekends....moves sooo slow.  Either way, plan ahead to make sure you have plenty of time allotted for parking.

Super comfy beds, nice flat-screen TVs, and plenty of closet space in the rooms.

WiFi is NOT free, which kind of pisses me off actually.  I'm sure they make a killing off it, but how hard would it be to extend the courtesy of free WiFi to the hotel guests?  Little things like that can make a big difference to people.

The casino complex itself has a lot of great restaurants and bars; the central atrium is really cool to look at.  Typical slot machines and gaming tables; really good cocktails on the gambling floor; plenty of bright lights and shiny things and loud noises and general Reno fun.

The one star of is for the parking and the paid WiFi.  Other than that, I like this place a lot.

14/11/11 | Link | Rating: 4.0
490. Jenny T.
Just checked in today. The check in lady screwed my day up. It's busy because it's Christmas Day.  When we arrived to the check in counter, there was no greeting, no smiling, and no hi back. She just jumped on and said abruptly 'I need your reservation, your ID card' like a police trying to stop a law breaker. My reservation said 2 queen beds, but she said the 2 queen beds all ran out.  I showed her my reservation, but she didn't even bother to take a look and said 'we don't guarantee anything.'  I said I wanted to talk to the manager but she said the manager can't do anything since there are no beds left. Nevertheless, she went to talk the guy who claimed he was the manager.  His attitude was just as bad as her.  We had no choice but to all squeeze in a one king bed. Bad, bad Silver Legacy.  You should retrain your front desk staffs on customer service skills.

25/12/14 | Link | Rating: 1.0
491. Bob P.
We didn't stay here, but, was came in for a 3 day training program.  Great meeting place! The breakfast, lunch and dinners were all good and the service was impeccable

I'd have no problem staying here on my next trip, and, would definitely plan a meeting here in the future!!

20/11/13 | Link | Rating: 5.0
492. Ryan S.
It's a casino. What else is there to say.

15/05/14 | Link | Rating: 2.0
493. Eleanor D.
Compared to Grand Sierra & Peppermill, Silver Legacy is not as luxurious. The rooms are small, the beds are not comfy, and the bathrooms are just horrible.

Old looking shower curtains , and the shower head was thee worst .. Small shower stream vs. 5'7 me. It took awhile.

One of my pet peeves when choosing a hotel is a clean and somewhat "modern bathroom" . When I go on vacation I look for a bathroom that is better or similar quality as my bathroom. Not anything less. .

Come one people.. Look at the pictures. For 200$ a night on the weekends .. It's ridiculous. But before you judge me on why I chose this hotel in the first place, and not venture off into the fancy resorts.. My reason was is that everything was completely booked. All my "free offers" and discounts were not valid.

It was the weekend of my "Tough Mudder" in Tahoe & a combination of many other conventions.

So overall. . It's not a great place to stay unless it's the middle of the week.. And rates are at 30-50$. Or you have a free offer .

17/10/13 | Link | Rating: 2.0
494. Lucero T.
Had a quick stay in this hotel i was surprised lol it was better than what
i expected. I accidently booked a smoking room they sent something to clear
the air but i was still dissatisfied so they quickly moved us to another room! Nice view actually lol and clean. THanks to the night manager on sunday August 17! i totally forgot his name but he was polite and likeable!

20/08/14 | Link | Rating: 4.0
495. Mark M.
We love staying here.. however the room was a little warm this last time.. I decided to not let that influence my star rating... Great value and awesome place to stay and play while in Reno...

21/06/14 | Link | Rating: 5.0
496. Vicki H.
After posting my review of the Silver Legacy, Sara R. (Business Manager) wrote back 'appreciating our feedback'.  With the multitude of issues that we had, there were no apologies given whatsoever and she did not address most issues.  Please read my review for ALL the issues that we had during our stay at Silver Legacy. After reading other reviews, there are MANY other past guests who experienced many issues with their stay as well.  I think that Silver Legacy needs a management overhaul or re-training on wanting to make sure that their guests want to return.  At this point, I will not be a return guest!

07/01/15 | Link | Rating: 1.0
497. Keith A.
Waffling between 2 & 3 stars.  Finally landed on "Meh. I've experienced better".  

Pros:

Great water pressure even if the shower head was a bit low.  Maybe it was just a fluke (did somebody remove the flow restrictor?) but man, that was heaven!

Room was clean. More on that later in the cons.

Self parking was relatively easy and free.  Granted, we could never find a space below the 7th level, but it is what it is.  The elevators in the garage were efficient and conveniently located dropping you off right in the lobby for the hotel.

Appreciated the attempt at some sort of security at the elevators to our rooms where you have to show your keycard to proceed.  I say "attempt" because they really only checked 7 out of 10 times.  It's a deterrent at best.  

The banks of elevators divided in sections (say floors 2 thru 10, then floors 11 thru 21, etc.) also provided some sense of efficiency.  

Cons:

Price.  Weekday rate for Thursday was $69 and change. Weekend rate for Friday & Saturday were $100 more.  Total bill for three nights with taxes & fees were over $500.  Just didn't feel this was worth it.

The room.  First off, in any casino hotel there is the problem of smoke.  It's gotten better over the years, and no offense to you smokers, but for those of us who don't smoke---the smell is rather offensive.  When staying in a non smoking room, there is a reasonable expectation that it won't reek of cigarettes.  

Well, ours wasn't enough to gag over, but it was there. I didn't complain or ask to switch rooms because in a casino environment, we could have gone thru 5 or 6 rooms in a vain attempt to find one that met our complete satisfaction.  In other words, was it REALLY worth the effort? Probably not. Just gotta realize it comes with the territory.

The room itself was clean (as stated in the pros) but we found it to be rather tired.  When you lie in bed at night and your thoughts drift to how many people have stayed here....slept in this bed....well, it starts to mess with your mind. I almost got up to check for bedbugs! Sick, I know. But the point is that certain things trigger those thoughts.  The worn, but clean, sheets.  The worn, but comfortable bed.  At least at first.  After a long drive and arriving late, the bed initially felt wonderful...but as the night wore on, I noticed the "pit" that pulled me toward the middle.  

Other room annoyances: no fridge? Really?  The old ice machine only option is so 80's...wait, I love the 80's....make that 70's!!!

And a word about the commode.  Hmmm. Industrial?  On the plus side, it's good sized.  You know, oval in shape. No worries about "fitting" on (or in) the throne if you know what mean.  Men know what I'm talking about here. The dreaded toilet seat designed for a kindergartener, akin to one of those potty training stool-seat-toppers is the bane of men everywhere when it comes time to do our business and you don't "fit".  One end or the other fits the seat. And it's a constant battle of shifting back & forth to...well...you know.

I digress there.  Point is, it's an oval shaped commode. Plenty of room. Maybe that should be under my "Pros" section? But alas, from a reviewer standpoint, let's get back to that "industrial" comment.  There is really no better way to describe it.  Top mounted, push button flusher.  And talk about FLUSH....hooowee...don't want to be sitting there when that thing goes off or it might rip "them" off.  

Wonder if there's ever been a disgruntled wife, upset with her husband. He's sitting there regaling her about his bravado on the casino floor. She storms in shouting, "You bet how much last night at the CRAPS table? I'll show you a thing or two about craps!"  Whooooosh!

Anyway, all humor aside, what modern hotel has a commode designed to go on the space station?  Appreciate the "efficiency" but in reality it just dates itself and cheapens the room.

All in all, we'd probably stay here again when in Reno, as it is convenient. Love the location on the "strip" and near all the "action" of downtown.  

Wait---don't read too much into that.  I don't mean strippers and action.  I know this is Reno, but I mean "strip" as in "main drag".  Wait...not drag...like drag queen action.  Sheesh.  Oh heck, it's just in a good location for proximity to all things Reno.  I'll leave it at that!

21/09/13 | Link | Rating: 2.0
498. Jessica R.
I like the look of this casino. The restaurants inside are pretty good too. It has a huge dome that they project messages on its cool! My girlfriend and I went there last night   While "let it snow" was playing they made it snow inside! I have yet to stay in the rooms, but I hear they're nice.

12/12/13 | Link | Rating: 4.0
499. Puja S.
Nice place to stay for the price.  We enjoyed walking around the hotel and eating at the Mexican place there.  Room was clean and comfy.  It would have been nice to have an indoor pool, but that's ok.  I would stay here again.

11/08/14 | Link | Rating: 4.0
500. Sarah H.
This is a very nice and clean place to stay.  I liked that this hotel is connected with other casinos in one building.  The bed is very comfy!  I would definitly stay here again.

16/05/14 | Link | Rating: 4.0
501. Robin P.
Love the Silver Legacy. Very clean and nice. We go every year.

03/09/14 | Link | Rating: 5.0
502. Dana C.
By far the best place to stay in Reno.  The rooms are the nicest, the casino is the cleanest and least smoky, and the restaurant selection is better than the others.  The room and bathroom was updated and clean, the bed was soft and cushy.  We also enjoyed our view of the city lights.  Parking is often crowded but don't be discouraged, there is plenty.  
Your best bet if you're looking for a casino in Reno.

20/09/13 | Link | Rating: 4.0
503. Adriana H.
Try the Jell-O shots upstairs the ORANGE flavour . Nice treat!!!!!

07/09/14 | Link | Rating: 5.0
504. Juila L.
I'd stay here only if it's free.

Outdoor Pool: Looks great online , but crap in person.  3 feet small kiddy pool.  (Gazillion of people can watch you from their room- creepy)

Wifi- Slow (not your typical wifi.. its extremely slow)  unless you pay $3 more which is okay, but.. seriously?  1 wifi connection per room?  It's a 2 people room, at least allow 2 connected per room reservation? I was fighting with my roommate for the connection practically the whole stay.    

Beds: I called prior to confirm that it's 2 queen size beds.  Nope, trust me it's not.  You're looking at some FULL SIze or DELUXE queen size which is like the ones in Italy .. (which is very small -like a full size bed).. I roll around a lot.. it's uncomfortable  finding yourself on a hotel floor the next day.  
Beds were also uncomfortable.  lumpy at different spots of the spring..

Room: No fridge unless requested, we didn't bother asking.  The room we stayed in was extremely stuffy and hot.  The fan/ac didn't help it much.  Was very uncomfortable to sleep in just for 2 days.

Cleanliness: Just from hanging my clothes and towels on the bathroom rail and pulling it down finding it all black and dusty?? - do they ever clean ?? Questionable.  

Everything else was okay ...

10/06/13 | Link | Rating: 2.0
505. Kimi J.
We dhad no idea it was connected to Circus Circus.  We found so many treasures there like Starbucks, awesome machines and our favorite bar Hussongs.  I wish we had stayed there as it is where we spent most of our time.

24/08/14 | Link | Rating: 4.0
506. Christopher B.
I got the romance package for my wife and i one year and absolutely loved it. Perfect for a get away. Sterlings steak house was awesome too.

14/09/14 | Link | Rating: 5.0
507. Brandy G.
Casino that has everything that you'd expect... All kinds of video poker and machines, blackjack, poker tournaments, sports book, keno, restaurants, free wifi at Starbucks... The only down side is that they have no cash poker games and the tournament is on the electronic tables. Other than that, it's a dub of Vegas casinos.

30/08/14 | Link | Rating: 3.0
508. Holly N.
Had the WORST experience while booking with this hotel!!!! They are currently running a special on LivingSocial. I called the reservation line and spoke with a gentleman and indicated that my family and I were wanting to book 3 rooms for a stay in April. I told him we all wanted to make sure that the LS deal was available for the first night and he assured me there were plenty of rooms. I verified the date and asked more than once there was availability under the deal he assured me it was. I even stated I just want to make sure because we all don't want to buy the deal if we can't use it for our selected date. I also inquired if they had availability the next night which we were paying regular price for. So I hung up purchase the LivingSocial deal and called back no less than 2 or 3 minutes later. Betty was the person I spoke with and from the beginning of the call I could tell Betty would rather be anywhere but work that day. She had an attitude from the beginning and talked over me repeatedly. I explained that I had just hung up with a gentleman less than 5 minutes ago and he assured me the rooms were available. She said "I don't know what to tell you, their not" no apology nothing but ATTITUDE!!! I was not rude but she continued to be rude and basically told me sorry about your luck. I requested to speak with a supervisor not because the room was not available but because she was SO rude and unpleasant to deal with. The supervisor I believe her name was Elizabeth but could be wrong was nicer but not helpful and basically said sorry and that was it. Not I will make it right or see what we can do to help you out. Worst customer service experience I have had in a LONG time! I know not every room in the hotel is going to be available for a LS special which is why I called and verified before purchase. Sad that this establishment would rather provide poor customer service BOTH times I called. This hotel lost out because my group and I were going to stay 2-3 night we were wanting 3 rooms and the additional nights we were paying regular rates not to mention all the $$ we would spend at the hotel and casino. Silver Legacy just lost $ and several customers thanks to Betty and her terrible attitude. I probably would have still booked since the rate for that day was the same as the LS deal you just didn't get the additional comedy club tickets and food credit. Guess we will give our money and patronage to another hotel that will appreciate it!!

20/01/15 | Link | Rating: 1.0
509. Analuisa L.
Ok room, horrible bartenders but two starts for fresh clean air in the rooms... So we had a reservation for a standard room over the super her crawl weekend. Fun vibe, didn't check out the pool because it was crowded with kids so we stayed away. The bartender at the main bar (piano bar)  was the rudest person I've have ever met ..  I wish I would have wrote his name down but I did not. That's saying a lot since I like dive bars and am used to bartenders a little rough around the edges. Any who. . would we stay here again. Probably not.

16/08/14 | Link | Rating: 2.0
510. Charles S.
I'm generally skeptical of staying in hotels/casinos.  After all the point of the casino is to take your money from you.

When I arrived I shuddered a bit.  Silver Legacy is h-u-g-e.  A zillion rooms.  Loud slot machines blinking in the semi-darkness.  Senior citizens smoking like chimneys as they crank the arm.

But . . .

The room (35th floor) was fine.  Great view.

The hotel staff was super helpful, helping me track down the group I was supposed to meet up with, giving suggestions on a running path by the Truckee River, making sure everything was ok.

The wifi is free (slow) or $2/day (fast).

Parking is free.  (That's how bad they want you to get inside and start gambling).

The meal for 85 at the conference was pretty good.  Three choices.  Arrived hot.  Salmon was excellent. (The dessert was unappealling.)

05/05/13 | Link | Rating: 3.0
511. Kristin D.
They have great customer service.  We were temporarily stranded at another hotel and they came through and saved the weekend.

The rooms are a little worn, hence the four stars, but the cafe is good, and there is much more we didn't take advantage or as we were out and about.

09/09/14 | Link | Rating: 4.0
512. Alicia Y.
Hey Silver Legacy - Last year we stayed there for the Santa Pub Crawl 2013 and had a WONDERFUL time - hotel room was great and we just loved it.  Today I tried to book a room for that Saturday night and apparently you can ONLY BOOK TWO NIGHTS IN A ROW!?  What the frig?   What a selfish, jerky marketing ploy!!  Reverse that bad decision because you are totally alienating people who live locally, but want to stay to avoid drinking and driving.  Is this how you reward responsible revelers??

24/08/14 | Link | Rating: 2.0
513. Jen A.
This review is in regards to the Cafe Central located inside the Silver Legacy.

We chose to dine at this location for a late dinner.
Our server was very rude with us. He paid more attention the table that was near us.
My food was cooked improperly. Not once did he come back during our meal to check on us.
I called for the manager and he was not helpful either.
I will not be returning to Silver Legacy.

09/05/14 | Link | Rating: 1.0
514. Da Wei S.
The room was pretty good and very quiet.

That said, the staff wasn't that friendly. The price wasn't cheap. The wifi sucked The slots took our money.

OK. At least the last part (slots) did what they were supposed to.... FIX YOUR WIFI!

18/02/14 | Link | Rating: 3.0
515. Bill F.
I have been coming here for years on business. but if you haven't tried there health club you are missing out. what a gem it is and the steam rooms and sauna are great.

27/01/15 | Link | Rating: 4.0
516. Mel H.
Horrible customer service!  Checked in on 9/7/14. I booked a room through hotels.com paid $60 for a room for 1 night. Silver Legacy charges you an additional $60 deposit when you check in. Hidden fees!!!!  A total of $115 for 1 night on a Sunday. My husband and I were very frustrated and hotel management called security on us because the hotel staff couldn't talk to us.  Mr Gibson from security was very helpful in the situation and HE gave us (not hotel
management) $45 food credit to have some fun on our anniversary.  Mr Gibson should be promoted or a raise for doing a job that hotel management should have done in first place. We don't get out much and it was our anniversary ( we were promised a small bottle of champagne and $40 credit for food and drink) still haven't seen it.  Our bank was closed until Monday and they still refused to work with us. I do NOT recommend anyone stay at the Silver Legacy unless you like "Walmart" customer service and hidden fees.
Update 9/8/14. We got our voucher last night but when we finally cooled off from this experience we went to the lobby only to find out that the restaurants on the voucher were closed that night so we had to find another security desk to find out how to use the voucher.  Security called Mr Gibson at home and was told we could use it on room service. Now 11:00pm called room service and it was like I had to negotiate my food because I was using a comp.  Food was pretty good but still very upset with the customer service at the Silver Legacy.

07/09/14 | Link | Rating: 1.0
517. Donnie G.
Love this place and very affordable for family to have some fun for the evening.

05/10/14 | Link | Rating: 5.0
518. George L.
We stayed 2 nights on 9/18-9/19/14.  The room, hotel, restaurants and casino were all very clean and well maintained.  Jose at the front desk was very friendly and efficient.  We stayed in a great room on the 31st floor with a great view.  Julianne at the Flavors restaurant was also very friendly and efficient.  The room cleaning staff also did a great job.  A great place to stay, we'll be back.

05/10/14 | Link | Rating: 5.0
519. Diana T.
Who doesn't like clean rooms, that don't smell like smoke?

I enjoy staying at SL since it's connected to El Dorado, and Circus Circus. Especially during the cold rainy season. Not only is it nice to be able to go to 3 different casinos without stepping outside, but usually the foods good too. Don't hesitate to step outside though, the other casinos are just a few steps down the street. '

Good Luck! Win lots of money!

13/02/14 | Link | Rating: 4.0
520. Marcie M.
Think twice before staying here. I was with a large group and almost everyone had a terrible experience!! Poor service in Sports lounge, Oyster bar, security, room service...and on and on... For a town dependent on tourists and obviously on the decline....I was shocked to see just how RUDE and indifferent the staff on almost every level behaved. I assure you I will NEVER recommend this place to anyone and I will never stay here again.

24/09/14 | Link | Rating: 1.0
521. Shawna G.
Love this place! Had brunch at Sterlings on Sunday and they had such a variety, and the service was great. Try it!

12/08/14 | Link | Rating: 5.0
522. Scott C.
Great Hotel! Very affordable and this hotel is connected to to other casinos with dozens of restaurants under one roof! Will definitely stay here again on my next trip to Reno, NV

19/09/14 | Link | Rating: 4.0
523. Kimberly R.
Already not staying here again. The line to check on is 20 people deep and they only have 2 people checking people in on a busy Saturday night.

20/09/14 | Link | Rating: 1.0
524. Mary M.
Stay with a group of 14 for business.
Couple things, I am not sure why they charge $55 for incidentals up front, when they don't have fridges or snacks/ drinks in a room.  The rooms are very dated.  I didn't not experience any unpleasant staff, but the group I was with did when they arrived.

Walls are very thin, so imagine my disappointment being awakened at 4 am by my loud drunk neighbor.  What's worse is this didn't stop until after 6am.  

Would not recommend this hotel to anyone.

18/10/14 | Link | Rating: 1.0
525. Devonna R.
The stay at the silver legacy was ok.. That was until we checked out and remembered we have left my husband's 59fifty brand new hat in room. We called back when we got home and left a message to the lost and found department and sure enough melody manager of lost and found left me a message stating that she had my husband's hat. 2 weeks later we drive back to reno from the bay area and no hat. The security guy told us he spoke to melody and she no longer had the hat. She would not even speak to us. Wow. Shady. Never againg silver legacy!

28/09/14 | Link | Rating: 1.0
526. Lawrence L.
After previously staying at all 3 adjoining hotels
(including Circus Circus and El Dorado)
we decided to treat ourselves to the Silver Legacy this time.

July 16, 2014
We checked in at 5 pm and was warned by the front desk
that the water in our room wasn't working. (why bother checking anyone in?)
After 8pm, we returned and fortunately it was working again.

I noticed we had 2 voicemail messages.
First a notice that the plumbing was out, and the second
that the elevators were not working.... fortunately for us
we didn't have to use the elevators during the time they were down,
as going up to the 23rd floor via stairs is outrageous.

Upon arrival, we couldn't wash up after a long drive from the SF Bay area.
We tried to be understanding, but when we went back to the room
after breakfast the next morning, again the water was out.

The front desk was apologetic, but how does saying sorry help?
With the adjacent hotels being available,
why don't they simply transfer the guests to
the other hotels where the plumbing and elevator work?
A simple solution, but not even a consideration.

Sadly, after multiple stays, we will not ever return to this 3-hotel complex,
and would  encourage our fellow visitors to evaluate whether you
would like to be exposed to this type of possible treatment.

21/07/14 | Link | Rating: 1.0
527. Alex N.
I've been coming here for over a year,  at  first the experience was good since the pit boss and dealers were always nice. Not sure if under new management or they hired a bunch of new people, but in the last 2 week, I came here about 8 different days. Out of those 8 days, I was asked not to use my phone on 5 of those days saying it was against their policy. I took pictures with my phone and talked and texted on my phone last year, which is why they used to be my favorite casino.

However this time, they actually told me it's against policy to use the phone,  however when I wasn't using my phone and asked if I could use it. They said of course as long as I don't hold the game.

I even was rejected from a pai gow table because they said I couldn't use it because it's against their policy, went to the tables right across from them, near the slot machines, and the pit boss over there allowed it.

When I asked to speak with a pit boss during another occasion, the dealer kept saying that it is not allowed and refused to call the pit boss.

Usually when I ask about their policy on phones,  the general answer is that they are the only casino without a policy on phones, and allowed pictures to be taken,  as well as talking and texting on your phone.  As long as you don't hold the game or disturb other guests.  I had already folded my hand in this occasion and was simply texting my sister where I was at,  when the dealer said I had to stand up,  when the pit boss had already said it was fine.

Ridiculous,  silver legacy needs to have better mannered dealers,  as well as a set policy, otherwise I would just stay at El Dorado or a closer casino.

22/07/14 | Link | Rating: 1.0
528. Glenn L.
Very nice updated rooms!

The Spa Suite room was actually not bad for the price we booked it for. I constantly checked SL's website cause they often change their rates! Luckily I checked it again two days before our trip and the total price for the Spa Suite was about $100 cheaper!

We arrived to the hotel on Friday night and parking was a drag! I liked the fact that Silver Legacy is in between of Circus Circus and El Dorado which made it easy for us to walk around to different casinos! The lobby looked kinda old school still but I'm glad they renovated their rooms!

The spa suite had its perks! The room was very clean, and the bathroom was HUGE! Personally I think they could've made the bathroom smaller to make enough room for a decent dining area. YEA IT'S THAT BIG! We were on the 7th floor where we got to enjoy a nice view of the city and the hotel's pool lounge!

The casino part of the hotel is probably my favorite out of the three. SL also has plenty of restaurants to choose from and Aura nightclub is located downstairs for some taste of Reno's nightlife!

There's also a security guy stationed near the hotel's elevators that checks for keys!

Over all, we got a great deal for the room and we enjoyed everything this hotel had to offer! Solid four stars!

08/08/12 | Link | Rating: 4.0
529. James T.
When they say $100 in "coupon credits" they mean just coupons... not credit!!!!  When Vegas hotels make reference to credit you actually get an amount you can spend like cash and not like a buy one get one free, etc.

My room had a good view but it was sorta offset by the giant neon green sign that was radiating by our window. One redeeming factor was that the room was odor free. Parking Complex is significantly smaller than Circus Circus- where you might opt to park for extreme holiday crowds (Silver Legacy, Circus Circus, and Silver Legacy are interconnected).

02/12/13 | Link | Rating: 2.0
530. Edmond L.
This time around,there were many people coming to Reno with me.I stayed at the Silver Legacy with my parents.My brother and his friend stayed at Eldorado in the..SURPRISE SURPRISE...VIRGINIA TOWER(I have a review on that)!He was so pissed and could not sleep because of the loud A/C.My other brother and his cousin stayed at Harrah's.Not really a bad room,it's big,spacious and luxurious (At the time it was built).

SILVER LEGACY:
When we checked-in and a nice young man serviced us.We asked for a two queen and non-smoking room on the higher floors of the tower.He did his job rather quick and gave us a two queen and non-smoking room on the 32th floor with a view of the mountains and the side of Circus Circus.I thought the room was NICE (Even nicer than Eldorado's Skyline Tower room).The room had a fairly sized bathroom with a toilet and bathtub/shower combo.The shower's water pressure was FANTASIC,even better than Eldorado's Skyline Tower room.There was a separate marble sink outside of the bathroom.The desk had a nice leather executive chair that was comfortable.The room overall was clean.

We did not get comped in this room because we did not receive ANY comps.The room was worth the price(+$13 Resort Fee).To be honest $13 in resort fee is pricey in Reno.

02/01/14 | Link | Rating: 5.0
531. Jen J.
This is a pretty good casino as far as casinos in Reno go. They have a lot of slot machine games that I like. They also have table games. I like the way this place looks on the inside. The middle is nice with a good atmosphere. I felt comfortable at this casino. Did I eat here? Maybe, I forget. I have a feeling I didn't. They do have restaurants though. You can also stay at the hotel yet I've never stayed at this one. I'm rather married to staying at Harrah's. But perhaps one day I'll give their hotel a try. I never won money here of course. Casinos make you lose money easily. But it is fun to play and I had a good time here. They do serve alcohol.

21/11/13 | Link | Rating: 3.0
532. Rodney r.
The room was fine, but the pool and spa were in sad shape. As a pool maintenance person... looking down on, and then sitting beside an unclear pool , and a totally sudsy spa lead me to lodge a complaint with management. My complaint went without any action to resolve the problem during our three day stay. I mentioned it was a health hazard, and the spa should be drained, refilled, and balanced...at the very least. No action! Unsanitary. If a spa is foaming scummy looking suds....Do Not Get In!
     Ps. I have not received a reply to a post-stay EMail to Mgmt., three days later.

05/08/14 | Link | Rating: 1.0
533. Robert G.
Gosh darn, one of my Yelp friends inspired me to review the Silver Legacy in Reno.

The Silver Legacy, with its height and various wings, seems to dominate the Reno skyline.  It has less neon going on at the upper levels, and is usually illuminated in a more subtle color, and seen from miles in every direction.  Note that Reno has other casino towers, such as the Nugget, the Grand Sierra, and the Atlantis that just sprout out at different parts of the city floor.  From street level, there's more neon and marquee action going on.

I've stayed and eaten here.  I have not gambled here.  That's not my thing.  There are some great deals or packages here that one can come by in the off-season, or even in the shoulder season.  The best one is a standard room, preferably on a high floor, that includes the breakfast buffet.  The room furnishings are slightly pimpy, historical, or both, but being finished in earth tones makes them acceptable.  All the creature comforts are there and, sometimes, even a great view.  There is also a health club and a pool, open only in the warm season, since an elevation of over 4,000 feet can make the warm season short.  Its use is an extra cost line item.

I don't recommend eating here for dinner, and not because it's bad.  I wouldn't know.  It's just that, above street level, the Silver Legacy is connected by bridges over the streets to the Eldorado to the south and Circus Circus to the north.  The Chef's Buffet at the Eldorado is fantastic and, mid-week, very reasonable; therefore, I recommend the Eldorado's buffet for dinner.

The location on Virginia, just south of I-80, is a snap to get to.  Parking in its multi-story parking structure is free with a validation from the hotel/casino/food establishments.  Downtown, this would be my first choice for a hotel, followed by Harrah's a few blocks to the southeast of the Legacy.  Also, the very nice riverfront walk along the Truckee River is only few blocks south of here and worth visiting, with shops, theaters, bars, and coffeehouses to be found.

21/11/13 | Link | Rating: 4.0
534. Laurent D.
If I had to write a review for the Casino itself I would likely give it a high mark for the appearance, the gold mine element under the dome, the choice and appearance of restaurants from the outside, etc. : very well done and more upscale that my expectations were beforehand. But I don't gamble...

Unfortunately, I went there because I needed a room to spend the night while on business. Walking off the elevator to go to the room felt like we were still in the fifties. Same feel, same smell. New Carpet, new paint there and I'd give it 4 stars.

On the other hand, at $50 for the corporate rate during the week, the price was right.

06/02/14 | Link | Rating: 3.0
535. Rick R.
Rooms are not bad for the price they seem a little antiquated and I thought I purchased the upgrade. Gambling seems fishy I understand i may not be the luckiest person ever but i put $100 in a wheel of fortune machine and it didn't hit anything once. decide that wasn't a good sign to keep going so we went to circus circus and played some games. Now that was fun!

01/11/14 | Link | Rating: 3.0
536. Sherry H.
The only reason I am giving them 2 stars is because the girl that checked us in was awesome! The experience not so good..

07/11/14 | Link | Rating: 2.0
537. Hilary G.
Casino staff was friendly.  Great service in the sports bar upstairs.  Won some money so I am a happy camper.

27/11/14 | Link | Rating: 4.0
538. Clarissa Y.
NOTES:
~ This review is written by someone who is UNDER 21! Meaning the whole time I have been at Silver Legacy Casino, I was not allowed to gamble or even drink (20 years old, boo). I basically just came because my dad was a VIP member and was invited to stay for free and I got a whole room with my boyfriend and myself.

Atmosphere:
~ Silver Legacy actually looks very nice. The rooms were clean with nice TVs, comfortable beds, and great views. The lobby is beautifully decorated with chandeliers, and the casino itself is filled with lights and loads of restaurants.

~ The only real downside I can think of when it comes to the atmosphere is the pitiful pool, aka the other place where you can dump your kids besides Circus Circus. I wanted to come for a nice relaxing swim on a hot Nevada day and the pool was BEYOND CROWDED with little kids! The pool was pretty much made for little kids as well considering how the deepest is 3 feet only. The jacuzzi was filled with kids packed like sardines and reminded me of a watering hole in a 3rd world country or something. Needless to say, I skipped on swimming. The main problem is that they do not have any staff there to tell kids off. I mean, I saw kids with their little smoothies dripping it in the pool, whipped cream all over their mouths. Gross.

Things To Do:
~ Silver Legacy is actually connected to Circus Circus as well as El Dorado so you aren't really trapped and can walk back and forth easily.

~ There are loads of delicious restaurants that are incredibly cheap without skimping on the quality!

~ From what I can see from the signs, they have slot machines (all different types), asian games, as well as poker, etc. Like I said, I'm no expert because I wasn't legally allowed to gamble yet.

---

Overall, despite being underage at Silver Legacy, my stay was pretty fantastic - and that says a lot. With everything at the doorstep of your room, it makes for a home away from home for gamblers (whether that's a good thing or bad thing is up to you to decide!)

07/07/13 | Link | Rating: 4.0
539. Greg C.
Nothing great about that place. It's old, outdated and small. Maybe use to Vegas. Can't compare it to Vegas I guess. Don't have any high expectation or you will be disappointed.

16/02/15 | Link | Rating: 1.0
540. Jeff S.
Could be better, could be worse. Staff is not so friendly and the place is a little out dated. Walls are incredibly thin, you can hear toilets and pipes all night and the maids are very loud early in the morning. the plus side is you are centrally located to circus circus and the el derado.

14/04/14 | Link | Rating: 3.0
541. Joe G.
A wonderful hotel overall, certainly my family's favorite of the three adjoining properties.  
Two stars because of the unreal valet service.  When my car was returned on August 2, the seat was reclined about (really) 45' and the radio station was changed to one of their favorites.  I can't believe they think I wanted a hip-hop vehicle returned.  I'm not sure if they had to have this to "be cool" on their 200' drive to parking, or if they just took breaks in it, reclined and listened to the radio while I was in the hotel (I went to their Beach Boys Concert).  The seat was well back already, they had no need to adjust it, much less turn it into a lounge chair; I can't believe they changed the settings on my Lexus.  
I called the guest services director, Matt Gaines many times as I thought he may be interested (my mistake); he never answered.  I left a message; he never called back.

It may sound trite, but the valet people should not screw with people's vehicles.

05/08/14 | Link | Rating: 2.0
542. Alisha S.
Rooms are clean and up to date. The casino is well ventilated with plenty of tables and slots. It's conveniently located between (and connected to the El Dorado and Circus Circus in the downtown area. Variety of restaurants and activities for adults and children.

17/02/14 | Link | Rating: 4.0
543. William S.
We stayed at the Silver Legacy on Halloween for the Halloween Erotic Ball. The hotel was clean, staff was easy to work with and the experience was good.  We even used the valet parking and asked the bell boy for assistance.  The event was well attended and a lot of fun.

I would recommend the Silver Legacy.

29/11/14 | Link | Rating: 5.0
544. Mona W.
Silver Legacy is a good choice if you are looking for an economical yet reasonably comfortable hotel in Reno. Its center location makes it excellent for those who wish to explore the downtown area. Everything is within walking distance and you wouldn't need to worry about driving.

The hotel is definitely showing its age but I found renovated rooms quite pleasing. Most of the furnishings and amenities were updated to a more modern style with the exception of the bathroom. The tub and the sink still look like those from a motel rather than a "resort". The spring bed was comfortable.

Parking could be a little painful on busy weekends. Free wireless are included in the resort fee but it is limited to only 1 device per night. They also only provide you with 1 coffee pod per day and extra ones would cost you extra. Can't help to think the hotel is a bit stingy.

Lobby and reception desk still have the classic old school vibe which I found attractive. Check in process was slow and inefficient. Glad the casino area was not overwhelmed by cigarette smokes.

23/07/12 | Link | Rating: 3.0
545. Mary F.
Just returned from a couple of wonderful days and nights at The Silver Legacy!  We had a wonderful room that was very clean and comfortable, ex were greeted and assisted quickly by all staff from check in to check out.

It is an older building and casino, but it's definitely not run down or depressing!  The comedy show was great, the slot machines were generous, the restaurants and buffets were very tasty. We will be going back again and again. And hopefully soon!!!

14/06/14 | Link | Rating: 4.0
546. Lee S.
The hotel is getting a little old and can use some refreshment. Our "renovated" room looks like it hadn't been changed in years except for the LCD television. The blackjack tables mostly have very unfavorable rules such as 6-to-5 blackjack and limits on doubling down, except for maybe 1-2 shoe tables, 1 of which if open will be high limit. The casino is a little depressing. I wouldn't come here for a gambling or luxurious vacation.  The hotel would be a good choice for a better than average place to stay in Reno if you are here for other things especially if you get a good room rate.

16/02/15 | Link | Rating: 3.0
547. Cindy A.
Silver Legacy should be really happy to have a VIP Host like Lacey on their team. I cannot thank him more for taking care of me and family.

In June 2014 my husband and I stayed at SLR for 10 days in a suite on the 32 floor. We decided - what the heck since we are doing so much bowling why do we pay a little to treat our stay with our 8 month baby. Well just say that was my worst stay within my 17 years staying at SLR. and get this it was our first time staying in a Suite.
The cleaning service was HORRIBLE. The first day we were nice enough to put all the garbage on side on the room since the garbage can was full. She took the Starbucks cup and place it on the night stands and just took the garbage. the second night - there was a dead bug still on the window sill we had ask house keeping to make sure to clean and wipe down the window because we had a baby with us that just started to cruise and to make sure that the drains in the shower were clean out since - we had to clean it out the first night. She said OK. We come back to the room after bowling (TIRED) and it was about 9:30 PM. nothing was done - the bugs were still on the sill, the hairs were still in the drain, the dirty diaper well just say we came back SMELLING POOP all night because she didn't take the trash out. Can this get any worse? Well day 3, we ran into housekeeping on our floor since she was right across the hall finishing up. We had ask her please take the trash out because of the dirty diaper - she said no worries I will do it right now. She did alright - only one trash can; the one by the computer desk - not the bathroom. We came back in the evening again to find that instead of taking out the trash - she left us 2 BIG trash bags on the couch . WTF. Enough is enough I wasn't going to pay $100+ a night to take this tye of house-keeping abuse. I went down stair day 4 to speak with VIP Guest service to explain what has been going on the past 3 days. All I was asking was just freaking clean our rooms- please. Guest service says that well we can contact a casino to help you out but hear is the the housekeeping manage number to you can log a complaint . I called left messages - No Response. I wanted to leave to place so bad and move to another casino. So we checkout of the suite and into the regular room. Day 5. They gave us a dinky 2 full size bed when we ask for 1 king. the room had no towels, the TV did not have a remote, and get this - it looked like some out yanked the cables outs. WTF 5 days in and we haven't even had 1 good night here- I kept on saying to myself why torture myself this way.-unfortunately we still have 2 days to bowl so we had to suck it up because all the hotels were full due to the rodeo being in town. Again I went back down stair to VIP Guest service to log a complaint. I guess i was there at the right place at the right time. VIP Casino Host Lacey Damron was in the room. He is an angel. He had heard what happen and decided to take care of us. 1.) switch rooms, 2.) comp a few nights, 3.) sent up lunch with a bottle of red wine and 4.) actually sat there and let me vent on his day off. our rest of the stay was so-so - it's the 32nd Floor I would never go back to. Not even if they gave me free room on that floor. We did eventually came back up again last month for a week and stayed on the 18th Floor and thank god it was perfect. Lacey took the time to take care of us. Seriously Silver Legacy Resort should hire more people like him to be on staff. One person can make a difference in the Hospitality Industry and I am thankful that we got to meet Lacey.

10/08/14 | Link | Rating: 4.0
548. Scott M.
I don't complain often but it seems the silver legacy is below what I would allow for a hotel. First off, the room seems to be very outdated. I don't mind, however the noise seems a little much. As for a downtown view. Not really. It's more the dome they have. My tv in my rooms doesn't work. So i have already called the front desk, and spoke to a person whom doesn't give 3 shits about me. The toilet was dirty. The shower didn't seem to be too bad. I honestly would think there would have been better conditions here then this.  I guess I'm back to the GSR next time I come here.

FYI. Super slow free internet.

09/02/14 | Link | Rating: 2.0
549. Ericka A.
While the hotel was immaculate, the rooms modern and super clean I could never justify myself paying to stay here again. I waited over an hour in line to check in after a 6 hour car ride. Several pass throughs of the lobby proved that the line never really seemed to get any shorter through most of the afternoon/evening. This wouldn't really be enough for me to post a negative review. I try really hard not to, especially since we all had a very nice time however I really felt as though the entire stay was a whole lot of waiting and "I don't knows" from the staff (although super nice). The hotel and casino proved difficult for smokers. walking the walkways no ashtrays were to be found. I was constantly questioning if I was in a smoking area and mildly paranoid that I might be smoking where I shouldn't. We ate at the food court and even though it seemed appropriately staffed with only 2 people in front of us it still took all of 50 minutes to get our food (party of 7 where 2 of us went with the pre made goodies in the ice bed). The staff at the food court were incapable of multi tasking: Taking and finishing only one order at a time. (Chinese food section excluded). Once my boyfriends hot dog was finished they started on the hamburger, once that was done they started the burrito. Have you only one pan? I asked the server a few complicated questions, so I'll admit to my part in the slowing down of service. Me: "What kind of soup do you have today?" Server: " I don't know, its like potato, it might have ham or cream", Okay.... Me" I'd like the fruit bowl ",  Server: We keep that in the ice bed". Me: " I didn't see any there". Server: I guess were out, I don't really know". Me: "what is the All In Club Wrap? Server: " Shoulder shrug, *big dumb smile like why are you asking me all these questions?" (She didn't say that out loud, but the intent was there".  Me: "you don't know the contents of the wrap?" Server: "Blah blah, upstairs people make it (thinking, *ask me another question and I'll spit in your food".) Me: " these are basic questions, they don't train you?". Server" shoulder shrug." Me: getting the shrimp cocktail with the catsup sauce, cause goodness knows horse radish for "cocktail" sauce would be too expensive. What was it like 4/96 %?  And lets just hope that the person who threw it together doesn't hate their job as much as you. We chose the food court to get a quick bite but for the time and money and over all  quality of food we should have went with a sit down dinner. Person 1 in our party was done and had time for a shower and shave before person 7 was ever even served ridiculously over priced low quality food. Well moving on to the Red Barron Lounge which is really my main concern for this complaint. SUPER OVER PRICED WATERED DOWN ALCOHOL! I drink regularly. I'm not proud but honest. I know my tolerance.  In the course of 4 hours I had 3 bloody Marys. 3 long island ice teas. 3 shots of patron. 3 shots of vodka. A Mai Tai.  A long island ice tea made with Bacardi 151 that I paid EXTRA for cause you know, $9 bucks a drink couldn't cover it).  Didn't slur a single word. 15 Drink's in 4 hours and no buzz? ( i remember this well for The lack of BUZZ, I even called the bartender out on it ( who I tipped a buck a drink where I was buying for myself and my party). He suggested  I switch to 151. 2 drinks later i sent my nephew to the liquor store. My boyfriend, sister in law nieces and nephews were all buying drinks and tipping as well. I assume my party (of 20 at this time) bought and paid for a Mercedes in a few short hours. The band was amazing though. Not worth a Mercedes amazing but at least a Lexus or Lincoln. I had a hotel staff tell me that their "SO" quit because they were tired of people like me calling them out on watered down liquor. Moving on again. I chose S.L for 2 reasons. 1. I don't like children. I could have saved about $60 bucks staying at Circus, but did not want to be around a bunch of screaming crying brats. My floor at silver was ridiculously overwhelmed with them screaming their heads off at 6, 7, 8 am. Ridiculously thin walls. You would think being a part of adult entertainment. They would stick all families with kids on  the same floor.  For 2. I paid extra to have a hot tub....(vs el Dorado/circus) That closed at 9 pm. Because surely, Reno isn't a 24 hour town and didn't think for a minute that you would be wrapped up at say 8 pm so you can have a nice soak. And no one knew. I mean crap. Hot tubs in Valencia close at 11 pm. I am definitely spreading the word on the bum drinks if nothing else. A thief is a thief and selling me a product that you tampered with is stealing. You are no more than a crooked lying thief. With the money you stole from me I hope you pass on to your staff. But I sincerely doubt it considering their level of happiness and eagerness to help.

02/03/15 | Link | Rating: 1.0
550. William H.
I like others who have reviewed here was concerned about what I would receive in way of service at the Silver legacy, base on nothing more than well..it's a casino in Reno...and I'm bringing my baby there!!!

Happy to report the experience was excellent from help with bags, quick check in, friendly waiters at breakfast and quick check out. Admittedly only one night but they certainly shined!!

04/09/13 | Link | Rating: 4.0
551. Marian J.
Don't expect to get much sleep at this place.  It's noisy.  We had a spa room on the 14th floor away from the elevator and ice machine.  Our room was at the very end of the hall.  Heard spas going on and toilet flushings that made the walls knock all night long!  The room was nice, clean, and spacious.  We had a window view of the parking lot.  Expected better for $180 a night!

07/03/15 | Link | Rating: 3.0
552. Steve K.
Hotel is great but the marketing person needs to fired and put in jail for running internal adds during football games !!!!!

14/12/14 | Link | Rating: 1.0
553. Debbie A.
We spend a lot of time at Silver Legacy. They always treat us very well. Yes, the rooms are getting dated but what do you expect for FREE! There are food options 24 hrs a day. Amazing bar bands (Jaime is our favorite)!

08/12/14 | Link | Rating: 4.0
554. Becky S.
I've always stayed here, any pub crawl or just being in the area. I should have known from checkin that this trip was different. It started out when I was put in a nonsmoking basic 2 queen beds room. I ALWAYS get a king deluxe or suite smoking, but apparently, those "weren't available". I didn't complain. I figured hey it's Veterans Day weekend, it's probably booked solid. Then I got to my room. It is one of the rooms "behind the elevator" and has the door that connects to the room next to it. That freaks me out. I don't know the people next door & I'm pretty sure there were people staying with a group that could have appreciated the connecting rooms. Still didn't complain. But it was tonight that truly changed my perspective. I was going back to my room after spending over a thousand dollars on tables & slots, I was harassed by the guy that works here, to" be quiet". I wasn't loud! I was talking to my boyfriend in the elevator, get to our floor, exit the elevator, and this guy walking down the hallway (don't know why he was even there) literally shushed me like a parent does to a child. WOW.
You know what is loud though? My terrible room next to the elevators with bumps & bangs all night and sounds like construction banging away. I still didn't complain, because at this point I don't feel it's even worth my time to. I won't spend any of my money here anymore. Harrahs has never disrespected me like silver legacy did. I'm so disappointed. You guys had a reliable group that stayed here multiple nights every month & spent a ton of money. I will only relay everything bad now. Don't mess with your clients that used to like you and tell everyone to stay here! Lesson learned. I was checking out on Monday but decided I'm leaving on Sunday because of this terrible service.  So disappointed.

09/11/14 | Link | Rating: 2.0
555. Forest, Forest G.
I will start by stating I am an "elite" member of their frequent flier club meaning I have been here dozens of times and stay, eat, and drink for free.  Take that for what you think it is worth.  Generally the staff does not know this so my experiences should be standard

Ambiance:  Reno used to be the go to city for California residents.  Holidays, especially New Year's used to be a rocking time.  However, Reno faded long before the economic crash which hit Reno hard subsequent to its decline and the city in general is now an exceptional shtf hole.  That being said, if you do visit Reno, particularly downtown, this would be the place.  Every other decent hotel/casino downtown closed many, many years ago.  This place is a one stop shop, being fully self contained covering a full block or two right downtown.  If you stay here, don't even bother going outside until you leave.

Staff:  As stated Reno is a real shtf hole and customer service is generally poor everywhere.  That being said I have found this location's staff to range from acceptable to exceptional, a rare performance for the area.

Hotel:  Nothing special unless you stay here for free.  Note that they will regularly have pretty decent advertised room rates but that they will tack on a "resort fee" to cover things like parking and amenities.  Of course, parking and amenities are free if you don't stay so you are paying a BS surcharge to cover other people's free stuff.
I get free room upgrades but don't even bother, not worth the trouble or deflated expectations.

Security:  Increasingly important particularly with my vehicle.  See staff above.  Keep in mind that even small casinos have hundreds of cameras covering every square inch.

Booze:  Never pay for booze unless there is that special drink you have to have, even if you do not gamble.  Pick a small bar (I prefer the one in the center of the casino) and sit at the counter and start playing a quarter slot.  Order and get your drink, and stay or leave at your pleasure.  You basically get your free drink(s) for sitting down not staying.  If they are busy and table/slot service is slow, get up and go get your own drink.

Food:  Wide choices with food ranging from excellent to piss poor.  Beware and avoid the buffet, where I eat for free anytime I want and will never, ever do.  I even get a special line so I don't have to wait but if you want cheap food with matching quality, give it a spin.  Beware of long buffet lines if you are not a premier player.  I have yet to eat a Sterling's but I hear it rocks, particularly for Sunday brunch or purchased with comps.

Frequent Flier Program:  Without reservation a must.  Join and use it or you are just throwing your money away.  Note that resort credit and comps are generally good throughout the property everywhere, including towards hotel rooms and room service (something you really, really need to know).  Never underestimate the value of this program as it is the only compelling reason I visit.

Gambling:  Nothing special with standard Reno rules and odds (yes there is/are such a thing).  There used to be much better options for specific games (as in Vegas) but with the closure of 90% of the downtown casinos options are limited.

Cheers.

22/09/14 | Link | Rating: 4.0
556. David G.
I remember staying here many years ago when it first opened and it was very nice inside, it had a Victorian feel to it with the old time furniture.  I have always wanted to come back.  My daughter and I decided to stay here for Street Vibrations.  Some of the good things were nice to have was the parking lot elevator basically came down right by the check in.  Check in was fast and the elevator to the rooms were right by the lobby.  I also liked that I didn't have to walk far through the casino to get outside.  

Some of the bad points were that the hotel was getting a run down feeling to it.  Things haven't been replaced in what appears to be years.  But it was clean, I cant complain about that.  We weren't that close to the elevators, but I still heard the whirling sound from them.  I usually prefer John Asquagas or the Peppermill, but if there is an event going on downtown I recommend staying at the Silver Legacy.

02/10/13 | Link | Rating: 3.0
557. Rhiannon D.
Hotel review only: Overall, not bad.

Saw a sign driving up to Tahoe for a $59 night stay at Silver Legacy! How inciting!

Called and inquired about the deal. We got one room, nonsmoking, with two queen beds which was perfect for all of us.

Took an entire circling of the block to find the hotel parking entrance. We used Waze gps and it took us to the casino entrance.

Parked in the free parking garage. Went to the hotel lobby. Service was just fine. Check in/out was easy. Total was $80 something.

TIP: Got to the room, no fridge =[ Later on, I went to the ice machine and filled the little bucket with half ice. I put my drinks in there to keep them cool. Unfortunately it only holds one drink... maybe use the garbage can depending on how risky you are?

Bathroom was fine. Vanity with mirror outside the actual toilet and shower/tub.

TV was hard to figure out. Friend had to get behind there and re-wire everything or some crap like that. It was about 3 am and we really didn't feel like calling the front desk.

We checked out at about 8:30 am. We had to have been their easiest customer with our short stay.

20/03/14 | Link | Rating: 4.0
558. Todd B.
No free WiFi  came to handle business
*also vent pretty filthy got me coughing from the dust balls I seen pictures of other rooms this room sure don't look that updated at all

22/06/14 | Link | Rating: 1.0
559. Niki G.
I travel for business quite a bit and out of convenience I stay at the Silver Legacy. Last time I was here there was an issue with the hot water in the shower, so I called the front desk to have them dispatch a request to the engineering department so they could come and fix it.  Well, long story short this conversation with them started at 7am and no one made contact until much later in the day to fix the problem.  Needless to say, I took a cold shower that morning because I had to start my work day.

Fast forward a few weeks -

I'm back in Reno for business, yet again staying at the Silver Legacy. The first morning of my stay (yesterday), yet again, no hot water.  I call the front desk and let them know (it is around 7am) and they assure me someone will be "right up." Well, 30 minutes later I've heard from no one, so I call back. They tell me, "Oh - well, there are several issues in the building so our engineers are tied up." I say, "Ok, well - was anyone going to tell me that? I have to get to work, I can't just sit here and wait to start my day?" So then they tell me someone will be up in 15 minutes.  So, what turned into a "Be right up" actually ended up taking 50 minutes to get resolved.  Not a good way to start the day.

Fast forward to the next morning (as in right now).  I go to take a shower, and no hot water AGAIN. So I called the front desk and explained the situation, also citing what happened the day prior (yesterday) and they said there is no way for them to communicate with engineering to know exactly when they will be up.  I am completely baffled by this. Your staff can't communicate across departments to help the guest get a better experience? So, here I sit, waiting for someone, yet again - to show up and fix the hot water.

My issue here isn't just not having hot water (although I think it's ridiculous that clearly this issue has been in existence for weeks at this point), but is rather with the way the hotel staff handles situations like this. 2 days in a row with no hot water and I get no apology, no guaranteed efficient way of handling the situation, and nothing to make me believe that anyone here really cares at all.  I'm not returning to this hotel ever again. I would rather inconvenience myself location-wise and stay at Hyatt Place or a non-casino to get a better/more reliable guest experience.

Good riddance.

****UPDATE****

Here I am, final morning, day 3 and yet AGAIN - no hot water.  I was smart this time and got up an hour early in anticipation it would take at least an hour to get someone up here. So, I call the front desk to have them put a ticket into engineering and they say to me, "Well how long did you leave it running?" So I said, "Well, about 2 minutes, which is too long." And the front desk person tells me, "Well yeah you need to leave it running for about 10-15 minutes." So I say, "Dude, No. No you don't. That is crazy. Please send someone up."

So, other than it being annoying, I have to talk to someone at the front desk who just clearly knows nothing and is making things up.  

I will say, they were up within 5 minutes, so better response time than the last 2 days. Thank god I'm going home today.

25/02/14 | Link | Rating: 2.0
560. Gee M.
I have stayed here most times i have come to vegas since it is the newest hotel downtown. I went to Vegas long before I went to Reno and I like this place and it is connected to the two other resorts (el dorado and circus circus). The rooms and amenities are nothing fancy but the restaurants are all good and have good prices, its in a convenient location and great place to gamble nice staff, the lounge (club) is cool plays all kind of music and staff is great too.

29/07/14 | Link | Rating: 4.0
561. Dan C.
Smoke, smoking, and more smoke.  Take an air filter to breath through.  This place blows cigarette smoke into every corner. The 1 star I gave is to generous.  Try pumping some fresh air into the building!

22/03/15 | Link | Rating: 1.0
562. Nikki L.
This was the worst check-in experience of my life.  I was in line for over an hour and when I got checked in I asked if they were giving any comps for the inconvenience and the answer was no. The room was clean but other than that nothing to talk about.  For having a 4 star rating they should at least have a mini fridge or microwave in the rooms.  And to top it off the players club card doesn't even give you any free play or promotions for joining.  I won't be coming back to the silver legacy.  Two thumbs down.

29/12/14 | Link | Rating: 1.0
563. Ray L.
I think the hotel is great but @ the main bar center  I think it's called Capt. Morgan they  sure change their music I have a three piece Hawaiian Band  we play tradition o slack key acoustic and more here is her website Alleventpromotions let us bring toyou and your Guest  you won't be disappointed !!!!!

02/09/14 | Link | Rating: 5.0
564. Tom Y.
Terrible. Room not ready one hour after check in time. No call to alert us when room eventually cleaned even though manager promised to call! Had to take the initiative ourselves.

Premier Queen room - no refrigerator, no in-room safe, bathroom door scrapes toilet when opening and closing, very noisy, small sink area - definitely not worth the price.

Pay just a bit more and get much more with a suite at the Peppermill. First and last time for me at the Silver Legacy.

10/08/14 | Link | Rating: 1.0
565. Harish D.
$5 minimum on the roulette table. About 100 steps into Circus Circus and it drops to $1. Take your pick

29/12/14 | Link | Rating: 3.0
566. linda y.
I liked the family friendly atmosphere of this hotel/casino. I'd never stayed at a hotel in Reno. The Friday night seafood buffet was very mediocre if not kinda bad though service was good, water and soda were constantly filled.

It's connected to El Dorado which I liked the looks of better and even sat at the fountain and had my morning coffee there once. :)

All in all, the convenience of all the resto's, shops, bars, layout and fun yet not congested-feeling atmosphere of the property makes me want to return but will probably consider trying out the other properties next time as well!

05/01/15 | Link | Rating: 4.0
567. Teralyn B.
always a great stay but this time when I left I forgot my make up bag and flat iron. They managed to catch me before i got out of town & called me back to pick it up. Saved me a lot of trouble!!
If they offered a higher quality toilet paper I'd give 5 stars. A nice place like this ought to have 2 ply.

24/04/14 | Link | Rating: 4.0
568. Jocelyn S.
We stayed at the silver legacy in a spa suite for $89 on a Wednesday night! I thought the price was great but I had some friends later tell me that peppermill often offers similar rooms for $70 a night.

The room was a little outdated but nothing out of the norm for Reno,NV. Bathroom was huge! And the spa was amazing with jets n all!

20/01/14 | Link | Rating: 3.0
569. Lizabeth U.
I'd be lying if I said that I went into my stay at the Legacy with a completely open mind.  Normally me and my husband stay at the Peppermill, but we and my family were having dinner and a show at the Eldorado next door.  Since my husband and I had an early flight out the next morning, we decided to just spend the night downtown.  However, the Eldorado would only allow two-or-more night stays due to the Reno Air Races, so I was stuck booking at the Silver Legacy instead.  Due to it being a primo weekend, a deluxe room cost $180, $40 more than the suite we stayed in over at the Peppermill.  They also charged my card as soon as I made the reservation, and the e-mail confirmation I got only listed the day, not the room type or cost that had been charged.

We arrived early for check in, and I have to say, the lobby area and staff were very nice.  Check-in was super fast and we were asked if we wanted a higher floor, which we accepted.  I liked that they had a security guard checking to make sure that you were actually a hotel guest before getting to the elevators - it made me feel more secure.

The room itself is what drops the rating so much.  It was just so generic and average - imagine your basic highway Hilton or Marriott room, maybe just a tad larger.  Bland decor, towels and sheets that felt as if they had been used for a couple decades, and a tiny tub with a very small showerhead.  My biggest peeve was the thermostat; in the age of technology, seeing an old switch thermostat with the only options of hot or cold with a high or low fan is a shock.  And having the room set to cold with the fan at full blast didn't cool it off very much.  I sleep well in a cold room, and tossing and turning and sweating most of the night was not what I needed before seven hours of air travel.

If I could score one of the better rooms for cheap I'd consider staying here again, but unless they remodel the lower-end rooms I will probably look to one of the other options in the area.

13/09/14 | Link | Rating: 3.0
570. Bryan N.
We stayed 2 nights in a standard room. The lobby and casino areas were nice enough. But our room did not meet expectations.

By far the worst part was the strong smell of smoke in our bathroom. If you left the door closed it was nearly unbearable. Our room, along with the entire floor, was supposed to be nonsmoking. But they have little/no deterrent as was evidenced by our room as well as smells along the hallway.

Some wall paper was peeling and the shower head sucked. It wasn't the worst hotel I've stayed in, but it wasn't up to the standards of some of the other Reno hotels we've stayed at.

23/09/14 | Link | Rating: 2.0
571. Mark Z.
This review is for the casino, Eldorado Resorts. On April 16th I was playing poker at the casino. After I was done playing I went to eat at MILLIES24.

.My problem with this place is I dropped a large sum of money out of my pocket when I was eating here, I'm 100percent certain of that. When I realized what had happened that morning I talked to the manager left my number with them and she was going to talk to my server Jessus. Never got a call back. I think my server Jessus picked up the money and pocketed it. For Christ sake they have cameras in the restaurant all they had to do was look at the feed and they will see I dropped money out of my pocket and my server probably pocketed the money. I even filed a police report with the Reno P.D. (Report #140102311). I was very disappointed that I didn't get a call back from Eldorado Resorts about this whole fiasco, when all they had to do is look at the video feed from the restaurant.

Good job Eldorado Resorts for looking out for your customers and letting them get robbed and not doing nothing about it.

02/05/14 | Link | Rating: 1.0
572. Sara W.
Nice rooms, and plenty of entertainment.  Also, a plus that it's connected to Circus Circus and El Dorado, so there's tons to see and do!  Plenty to keep you busy ;)

One thing that struck me as odd in the hotel room was that there was no fitted sheet on the mattress of my bed.  We had a room with two queen size beds, and my sister's bed had the proper sheets, while mine did not.  Instead of a fitted sheet on mine, there was an oversized flat sheet just tucked under.  I'm not sure why this happened, but with how HUGE of a place this is, I seriously doubt they ran out of clean fitted sheets, which leads me to believe that the housekeepers were simply lazy.  but, this was really the only thing that I didn't like about this place and my stay here.  I would definitely return in the future.

16/06/14 | Link | Rating: 4.0
573. Lisa N.
Nice clean rooms, beautiful hotel, lots of pai gow table and slot machines, what more do you want? They also have a night club and  a comedy club and Rum Bullions which is great with the live bands! I love this hotel!

02/01/14 | Link | Rating: 5.0
574. Jaycie G.
I am very disappointed in the poor quality of this hotel. Several times we have had no hot water. I have complained 2xs. The 2nd cold shower they sent a engineer up to check. His repair recommendation was run the water in the sink and shower for 20 min until the hot water gets there. The manager also thought this was ok. OMG
Does Nevada have water shortages??

When we checked in I requested a smoking room, when we got to our room. It was not a smoking room. Called front desk and they said oh you want a different room. No I want the room I requested. She told she would send someone up to bring us a new key to another room. They did not send anyone. I went down stairs and got the new key myself.

Oh yeah get better!!

When we went to the smoking room we requested, we walked in and closed the door. Behind the door there was a beer bottle and a dirty ashtray. I went down the hall where a cleaning person was in another room. When I told her our room was not clean, she told me she did not clean my room it was not her. I told I did not care who cleaned it could she come and pick up the dirty ash tray and beer bottle.

On my first night, I was tired and crawled in to bed, felt something scatchy in the sheets. It was a brochure for the spa. In the sheets!!  Did they really change the sheets between customers?  I am not sure.

We declined daily service in our room, did not feel comfortable having the staff in my room.

They need to take a class in a little customer service.

This is the first review I have ever written. Service was was bad I felt I had no choice

12/12/14 | Link | Rating: 1.0
575. Jerrica N.
Silvery Legacy is a hotel I like to stay at because of its location and their rooms are newer compared to other dt Reno hotels.

Walking around the casino area, I know this may sound stupid, but I absolutely hate the smell of smoke and this casino was well ventilated because it wasn't as strong. Also the room didn't smell like cigarettes either, which is another plus! Customer service was excellent.

I like how it s joined with circus circus and el dorado, very convenient if you don't want to be walking outside when it is scorching hot or freezing cold.

The restaurant selection is good, Sterlings is the BEST buffet I have ever been to, review on that is on their page.

The ladies that come bring you drinks are decent, gotta love the cleavage. There are a ton of tables to play at and the dealers that I interacted with were talkative, which calmed my nerves because I have never been at a sit down table before.

Although I lost money, I would stay here again, especially if its for free!!! SCORE!

04/04/13 | Link | Rating: 4.0
576. Jon A.
Stay here. Nicest accommodations of any of the hotels on the reno "strip". Sure Atlantis, grand Sierra and the pepper mill are nicer but this is by far the best in downtown. The desk staff is very friendly, the bartenders provide good service and the rooms are clean.  Plus they have rum bullions, and brew bros.

31/01/15 | Link | Rating: 5.0
577. Bruce S.
This was our first stay at Silver Legacy.   The room was nice and clean and current.   It was not like a lot of other casino's whose rooms that are way outdated.    We happened to get a corner room that was nice.   We had two set of Windows offering nice views of the mountains and of downtown.

The casino is pretty nice.   It's nice and big and easy to get navigate.   It's one big circle.   The ventilation is good in there.  You can actually feel the air.  The casino slots are current and cutting edge.  There are plenty of table games and lots of pai gow !  There were 2 let it ride tables,  2 three card poker,  2 ultimate bet Texas hold'em, 2 craps tables,  3 roulette, tons of blackjack,  handful of baccarat,  and a new draw poker table.   There are a couple of no smoking sections as well.  

The Silver Legacy is also conveniently located between the El Dorado and Circus Circus Casino's. The casino's themselves are all connected as well so you can walk through each casino without going outside.  

They have a good selection of restaurants and one of the best steakhouses in Reno.  This will be a definite go to spot.

18/02/14 | Link | Rating: 4.0
578. Katherine L.
I am not a gamble person. So, I don't have much to talk about the casino part of service! The only thing I can tell is they do have 牌九 game there. I went there on Dec 27, 2014 for a concert located at the Reno ballroom! They are the casino closet to the concert! . I shared a two beds room with my friend. The check in was long. It took us 30 mins to check in. I guess because of the events? When we got into our room, everything was nice and clean. However, something disappointed me. There was only one piece of soap for a double beds room ? The blow dryer wasn't working. We walked down to the reception on the way walking to the concert around 7:00pm requested for one extra piece of soap and a blow dryer. Until we came back from the concert almost 11:00pm. The blow dryer and soap did not come! Then, we walked down to the reception requested again while on our way to Starbucks and cigarette break! The reception told us their staffs were very busy and needed more time. We ended up cut the small piece of soap to share and used flat iron forced our hair to dry! We checked out the next day at 11:00am, however, the soap and blow dryer never came! They were really short of housekeeping staffs. Well, one thing I would recommend there is the buffet. We did not get in there for dinner because of the waiting time. However, we enjoyed our breakfast there!

11/01/15 | Link | Rating: 3.0
579. Cheryl G.
My friend had a spontaneous "let's go to Reno Nevada idea" and so I went with her and walked her down the isle and then we went to the casino. So it was late at night and she played from 10 p.m. to 6 a.m. so I guess that means she did okay. I didn't gamble much but I watched and made conversation with the workers. I want to give a shout out to Jonathan from the Philippines and the cocktail waitress Candy for making the time pass quickly and for their positive attitudes. If I ever go back I hope to see these two again. Candy always made sure I had a drink in hand and she is a fun spirited woman. Although Jonathan had to focus on his work he made a little time for short talk which was all I wanted.

26/01/15 | Link | Rating: 5.0
580. Foster F.
This is a horrifically bad hotel in a town full of good ones.  Why?  Service, or lack thereof.  I've never been in a hotel with more hostile servers, bartenders, and customer relations people.  Seriously, except for the excellent Egyptian at check-in, they were all surly, disrespectful, or just plain indifferent.  Even the croupiers at the craps tables were assholes.

Was it because it wasn't the weekend?  The place was sort of cavernous, empty looking, and dead during the week.  They closed about everything of interest.  It was dead, mind you, as Burners came in, so that's a sign.

But what really irked me was that they refused to park my class B RV (later on they had classic cars coming in but they claimed they had ''no room'' as I looked with them on an empty lot) and suggested I ask neighboring hotels to let me park my vehicle, which is about the size of a fedex truck.

I did, paid another hotel to park it for the night, and then when I checked out I was charged their ''resort fee'' for my parking etc.  When I asked to get it comped me because of their failure of contract, they smirked and refused.

losers.  Burners, please avoid them.

11/09/14 | Link | Rating: 1.0
581. Di R.
Check-in process was smooth and they asked for floor preference and room location on the floor which was nice.  What wasn't nice was the fact that the blanket in the room in both beds was covered in hair.  There was also something unidentifiable hanging from the ceiling.  I called down and reported both problems and got no apology or concern at all.  They said the would send someone to make the changes.  When we returned our room was made up and the blankets were still covered in hair and the thing was still hanging down from the ceiling.  There was no way housekeeping could have missed seeing it twice, not to mention I had specifically asked for it to be cleaned.    The hotel for some reason is full of static electricity too, every time I moved in the bed it actually crackled, our hair stood on end the entire time and we got shocked no matter what we touched.  I have never experienced anything quite like it.  People we didn't know in the elevator were commenting on it too, not sure why but it was really odd.

12/05/15 | Link | Rating: 2.0
582. Krystal G.
Our 2 queen room is perfect for the 2 of us, we used 1 bed for sleeping and the other to lay all our winning $$$ on. Just kidding, or maybe not :) This hotel actually exceeded my expectation. I also like how Silver Legacy is right in between Circus Circus and El Dorado. It's convenient to "slots hop" between the 3 casinos.

16/11/14 | Link | Rating: 4.0
583. Katharine A.
I've stayed here a few times now.   It is my "Go-To" hotel when I am in Reno. Lately I have been traveling here quite a bit since I had a friend in the hospital at Renown.

It was super convenient to stay here.  Valet Parking, amenities like convenience stores and restaurants in the hotel and a casino for a little bit of play time upon return from the hospital. A Starbucks downstairs sealed the deal.

Staff has been very nice. Once when here, a blanket went missing from our room with maid service.  Silvery Legacy replaced it and I thought that was a nice customer service touch and speak volumes about how much they care about their customers.

In the Casino I've only played slots and blackjack.  We had some fun, won some money.  We liked the Blackjack dealer we used first, and really disliked the second.  Win some, lose some.

07/12/13 | Link | Rating: 4.0
584. A D.
I have never stayed in the hotel, but as far as casinos go, I think this one is very nice.  It has a huge old mine shaft looking thing in the center of a huge spherical room, and very high ceilings though out.  Very nice lounges!  Good beers on draft at some of the bars...  It's connected to the Circus Circus witch is fun for kids and sometimes has fun circus acts.  
Over all If I want to hit a casino in Reno, I would hit this one...  after that maybe the GSR.

02/10/14 | Link | Rating: 4.0
585. Justin A.
I stayed in a deluxe king room for the night of Santa Crawl. Upon arrival, the check in line was really long. I only had about an hour to check in, get ready and be down to south Reno for a pre-crawl holiday party. Luckily the line moved quickly and I was check in in about 10 minutes.

The room was pretty nice. Really nothing special to get excited about. I could tell the had done a renovation to the rooms within the last few years. They have a pretty cool interactive interface on the TVs. Everything was clean and tidy just like it should be.

I cannot comment on service other than the front desk which was great. I would have liked to tried out the room service but we ate out instead.

The parking was an absolute joke. The design of their parking garage is really weird. Traffic doesn't seem to flow the way it should. Valet was full.

I would stay here again if I needed to.

19/12/13 | Link | Rating: 3.0
586. Sherrie G.
I can't say enough about how great our stay was at the Silver Legacy.  Even though our stay was during the busy 4th of July weekend, we loved how we were treated at every moment from the service at check-in to the service at check-out.  Our room was outstanding and the convenience of everything in the casino was perfect!  We loved the location of early morning coffee at SIPS, to afternoon drinks at the bars, and the close location of the slot machines.  The convenience of parking was great!  We felt safe at all times and loved that our son could park close and visit.

We ate at several places within Silver Legacy.  Our first night, we ate at Hussong's Cantina and absolutely loved their menu; some of us benefitted from the happy hour menu.  The nachos and margaritas were awesome!  Our second night stay included dinner at Sterling's Seafood and Steakhouse.  The starter bread was a great beginning to a delicious dinner.  We loved everything we ordered; clam chowder, prime rib, pan-seared chicken breast and steakhouse wedge salad.  The Ferrari-Carano Chardonnay was a perfect touch to my meal.  Our last dinner was a late night meal at Cafe Central, and the food was absolutely great after a full day of events!

My son attends University of Nevada, Reno and know that our stay will always be at the Silver Legacy!  It was such a safe, fun, and fantastic place to stay!

05/07/14 | Link | Rating: 5.0
587. DJ R.
Bought a deal on Living Social for $59. Room was old and small. Came here for an early Valentines Day with my wife. We ate at the resort and ended up getting a slight case of food poisoning. They did nothing to make thing right except have me fill out a bunch of paperwork. This was the first and last time we stay here. Going to let all my friends know about this wonderful place.

12/02/15 | Link | Rating: 1.0
588. Tiffany C.
Not the most ideal place that I wanted to stay at for winter break, but the service was decent. There was no fridge or microwave in my room and the coffee maker was spitting out hot water as it made the coffee. Nothing like toothbrush, toothpaste, or hand soap was offered either. Everything in the room worked decently, but the water temperature for the shower was really unstable. Not sure if the television was programmed to shut off and exit the channels at a certain time or for a certain time limit, but I was unable to watch anything past a certain time. Wifi was only offered to two devices and even then it was extremely slow. I wouldn't come back here if possible.

01/01/15 | Link | Rating: 2.0
589. Fiona C.
For a one night stay after a long drive Sliver Legacy was perfectly acceptable.

We did have to go around the block twice before we found the Valet parking entrance. Valet was polite & courteous.

Check-in was easy. I did not catch the girls name but she was really friendly & made us feel welcome.

We booked a luxury room with 1 king bed. We arrive at room 2465. It is a large room. Views overlooking downtown Reno. Though it is dated, Everything was clean & in working order. The sheets & towels are wearing a little thin. No fridge or security box.

We head back downstairs & have a few drinks at Hussongs Cantina. Staff were friendly & it was happy hour. Then we had dinner at Sterlings Seafood Steakhouse. We had no reservation & felt a little too casually dressed but they welcomed us in & our server & the food & wine were great.

Only issue at check out was that we were charged twice for the internet upgrade we ordered but that was fixed with no issue.

Valet was really fast & helpful with our exit out of downtown.

14/08/14 | Link | Rating: 3.0
590. Cyndi J.
We've enjoyed the Silver Legacy many times.  I love the vibe; right in the heart of downtown, it's not overly opulent, but very nice.  Last night we caught a show in the ballroom, which is a great venue.  The staff are helpful, friendly, and genuinely kind.  

We've had great experiences with the dealers on the floor, as well.  They are fun and even though you may be losing, you manage to have a good time.  Cocktail service is usually fairly prompt.

01/02/14 | Link | Rating: 4.0
591. Greg Q.
We stayed at the Silver Legacy because I blew getting reservations at our usual Reno resort which was sold out by the time I called.

There was a long line at valet when we pulled in, and we had to wait a few minutes for a valet to meet us. He loaded up our bags and took them up to the bell desk, where the bags stayed until we checked-in and got to our room.

There was a long line at check-in, but the process itself was quick.  They wouldn't send our bags up until we got to our room and called down. Once we did that, it was another 15 minutes waiting for our bags to be sent up.

They didn't have a minifridge in the room, but happily sent one up. It only took 45 minutes.

The hotel is connected to Circus Circus, which is cool for the kids. But the "no smoking" signs on the kids' level aren't obtrusive enough, and a lot of gamblers wander up from the casino with lit cigarettes and no one to tell them to put them out.

There are a ton of restaurants to choose from, if you like overpriced, bland food.

The pool is a postage stamp. Seriously, it is the smallest pool I've ever seen for a hotel with so many rooms. I called it the Afterthought Pool - as in, "Oh, hey, we should have a pool. Where can we squeeze one in?"

The real pisser is this place costs just as much as our favorite resort, the Grand Sierra, and that is where we'll stay next time we go back to Reno.

12/08/14 | Link | Rating: 2.0
592. Shari M.
Stayed in room 1623. When we first got to the room, found a needle on the floor. They were over booked so no riom change. The beds were  comfortable to sleep. Next morning we went to take a shower & the ahower did not drain. How do you clean a shower, when the water just stands in it. Hair was everywhere. It was a gross experience to say the least. I called down to front desk to telll them about the shower & it not being clean, he told me that he would refund $11.00. Wow, that is generous. (Sarcasm) When I mentioned the needle, he could have cared less. Pretend you care & don't just think $11.00 solves the problem.

After writing this review, we down to complain, because we got locked out of our room.  We talked with John and he stepped it up. I will stay again only because if John & his professionalism. He is great.

06/09/14 | Link | Rating: 4.0
593. Michelle S.
Nice place to stay right in the heart of Reno. Room rates are wonderful under 60 bucks for a nice king size bed. We stayed on the 14th floor. John at the from desk is very helpful and nice. We walked up without a reservation and he got is 3 rooms all on the same floor without any problem.
The casino is on the lower level. Many choices of games to choose from. They also have poker tournaments. Sign up for a players card so you dash get comp on rooms or meals..
Many choices of restaurants to choose from. We ate at the flavors buffet. We got comp a free buffet so that was really nice. Many food dishes to choose from from salads to soups to noodles to pizza they also have prime rib and ham. They had sticky rice but it was really hard and beady. Not that great. I have to say they have an amazing dessert section so many choices. Its hard to pick which one because they all look good..
Overall great place to stay.

10/06/14 | Link | Rating: 5.0
594. T Lee S.
My family of 3 made reservations via Orbitz.  We requested non smoking 1 room with 2 Queens.  Upon check in, we were told that Silver Legacy does not have to guarantee what you reserved via Orbitz.  They were trying to give us a smoking room, but we said no.  The only room they gave us was a non smoking room with 1 queen and said they would give us a pull out twin bed.  There was a checking in at the table that came after us.  They didn't have any reservations but managed to get a non smoking room with 2 Queen beds.  We asked how they were able to get it and not us.  We were told that if we wanted to complain that we would have to do that with Orbitz and not the hotel because again, they cannot guarantee what we reserved via Orbitz.  Basically, if you are a walk in or make reservations with Silver Legacy directly, you will get the room you want, but if you use someone else, you are out of luck.

The room - dirty under the bed, there was food.

House keeping - We asked for extra pillows for the pull out bed and instead they gave us pillow cases.

Check in - Long line, we were there for about 1 hour.  There were only 4 employees checking in guests.

06/01/15 | Link | Rating: 2.0
595. Bobbi G.
First time here. Played Blackjack. Zenas and the dealer from Thailand (Simiri?) were friendly dealers and a pleasure to play with. Then came along Sandie. Sandie was a total snotty bitch who yelled at the other players and was downright rude...all because, I'm assuming, one player was playing bets for her and one other player played a hand that made her lose (that was when she yelled at them for hitting on a 14 which caused her to lose). I'm assuming it was because of that and not that she's just like that on a daily basis...otherwise, I'm sure she's turned off other gamblers from your casino, Silver Legacy. Anyways, her behavior was uncalled for and ruined our experience. All the players left the table after that, none tipped her, and we went to spend our $$ at another casino. Too bad, Silver Legacy. Thank Sandie for costing you gamblers.

27/12/14 | Link | Rating: 1.0
596. L. C.
This lady, Betty, wasn't friendly at all instead she was very ruin.  I called just a second time to see if they have included the 4 free concert tickets for us.  She said yes we have it and you don't have to call so many times to check.  Lady, I only called 2nd time.  I hung up the phone without saying bye.  Need to CHILAX.

03/04/15 | Link | Rating: 1.0
597. Jennifer D.
Reno, we love you!
Usually, we stay at a different hotel but hoping to go on a whim, we didn't book a room in advance and they were sold out when we got there! =(
So, hence how we landed at the Silver Legacy!

Pros!
-We loved that we were connected to El Dorado and Circus Circus (little Vegas feel)
-Beds in the room were very comfy!!
-Room itself was clean, fresh and pretty updated for the most part
-Hotel in the heart of downtown with great views!
-Validation from restaurants/shops for free parking!
-Lots of restaurants, bars, shops & casinos!
-Pretty good price for the options, location & amenities

Cons!
-Air conditioner in the room SUCKED! (I know it's winter but there's no window that opens up and frankly, we like cooler temps!)
-The bathroom needs some major updating to match the room and not make me think of the hotel as "Yellow Legacy!" =)
-Hope you don't get loud neighbors or ones that like to leave their room a lot- SOOOO LOUD when the door slams!
-The temp in the shower is so up and down- the room next door showered at the same time and omg- hot, cold, hot, cold, hot, cold!

All in all, we would stay here (or one of the connected hotels) again- we had a great experience and a ton of fun!

01/03/15 | Link | Rating: 3.0
598. Tessa B.
This review is for the convention center and services. I attended some business conferences and meetings here and everything was so well organized. The meeting rooms were all well marked and the temp inside was just right. I've been to meeting rooms with 100 people in one and it's way too hot or too cold like at 58 F. These were just right with good ventilation. All the provided AV equipment worked. The catering by the Silver Legacy was impressive, to feed sit down lunch to hundreds of people and have to food be tasty and hot when served. The food quality was maybe not fancy steakhouse quality, but was way better then some of the functions I've been to in other cities and hotels. Service by the staff was super attentive, cleared plates and filled drinks right away. Then one evening we had a buffet dinner and it was so well presented and organized with staff, you know this was not their first rodeo, handling huge amounts of people quickly and efficiently all while keeping the food quality high. This last buffet, I was really impressed with the food selection and the quality. Better than the regular buffet they have at the hotel! I'm sure this cost a ton of money to put on for so many people, but if you ever have the need for these services, the Silver Legacy sure knows what they're doing.

23/03/15 | Link | Rating: 5.0
599. Linnea T.
I recently stayed here for a work conference and was very impressed. The hotel portion was very nicely remodeled and is pleasantly free of smoke smell in the non-smoking areas. The staff at the front desk and bell desk were very nice and quick to accommodate my requests. The room itself was one of the cleanest, well-kept rooms I've stayed in in recent months. The casino seemed decent enough and there were many restaurant and bar options, including options in the connected El Dorado casino. The food from catering/room service was also fresh-tasting- especially the fruit. If ever in Reno again, I would choose to stay here.

15/04/14 | Link | Rating: 4.0
600. Debbie A.
We spend a lot of time at Silver Legacy Casino. They always treat us very well. Yes, the rooms are getting dated but what do you expect for complimentary rooms! Food options 24/7. Amazing bar bands! Jamie Rollins is our favorite!

07/03/15 | Link | Rating: 4.0
601. Rick L.
Did not say anything about $50 deposit when we made reservations......... No one to talk to about it either "someone will call you"  right.

Sara R...... Despite asking to speak to a manager, who we were told would call us last night and email last night,  we have yet to hear anything

27/08/14 | Link | Rating: 1.0
602. 415mama M.
Okay, I had stayed here about 5 years ago and when my niece and her significant other were going to Reno, asked me for a suggestion I reccommended Siver Legacy.  I was MORTIFIED BEYOND BELIEF when they returned and I'd asked how the stay was!
First, they paid for a King bed, got a room 2 queen beds... (not the end of the world) THEN my niece checked the bedding... it looked as though it hadnt been changed and there was HAIR ON THE SHEETS!  Called housekeeping, they came in , mind you just walked in without announcing themselves and my niece was butt naked changing for the evening!  The SHEETS were changed and once a again she just wanted to double check the bedding... THE SHEET HAD A BLOOD STAIN!!  Under the bed was a pair of glasses with dust on them and very apparent they dont vacume what you dont see!!!!!!!!!!!!!!   The shower curtain looked dirty ...

The ice machine didnt work on the floor where they were the entire time they were there had to go up or doen a floor...the stair well had the SAME GARBAGE... FAST FOOD TRASH, FOOD INCLUDED THE WHOLE TIME they stayed.
My niece was embarrased to say anything and I am furios that a trip she had planned for so long,,,and her first visit to Reno included a stay at this obviously declining venue.

Just disgusting!!!!!!!!!!  If there were a minus on the stars abive that would be my rating.  My advice...do not stay here.

14/08/14 | Link | Rating: 1.0
603. Keith B.
On a recent trip to the Tahoe area resorts, I wife and I stayed at both Circus Circus and the Silver Legacy, and had a chance to compare the service between the two hotels. The silver legacy is definitely a step above Circus Circus, and if you really need a kid friendly environment, the two hotels are internally connected, so you can easily access the midway in Circus Circus, while staying at the Silver.  For that matter, it is also connected to the Eldorado Casino.
The Silver Legacy, is really much cleaner, and more up-to-date than Circus Circus. If you book in advance through the Legacy's website, you can usually get a decent deal, probably slightly under a hundred dollars.  When we checked in,  we got a coupon for  a free margarita at Hussong's taqueria that was definitely worth it.  The staff that checked us in so also very nice, as were the folks manning the fitness area.given a choice, I would definitely choose to go to the Silver Legacy again.

21/02/15 | Link | Rating: 4.0
604. Raul A.
I stayed over the weekend for a dance festival. I remember seeing what looked like a tiny lady bug on the ground in my room. I thought nothing of it at the time because I was busy, running in and out for the festival. This morning I noticed that my legs had a number of bites on them. I looked up what bed bugs look like and they look similar to what I had seen on the floor. I am certain that that the room I was in (3630) had bed bugs in it.

14/01/15 | Link | Rating: 1.0
605. Alan J.
This is an OK casino but there are better, I don't really do casinos as I can find more entertaining ways to lose my money. I go to the sports book and do the races (horse). This is a stuffy old fashioned bookie type of book, the TV's only 1/2 work like I said it's passable but there are better.

15/11/14 | Link | Rating: 3.0
606. Mike H.
It is Reno so don't expect to walk into the Belaggio or anything....

BUT, this is the jewel of the nile.... if the Nile was Reno.... and it's not.. haha

It is very very nice casino and doesn't feel like a gamblers graveyard like some of the places in Reno...

That being said.... they take your money just the same as the fancy ones in Vegas and the crappy ones in next door... haha...

03/03/14 | Link | Rating: 4.0
607. James C.
PARKING ~~ My first time here. GPS to the hotel address but saw no parking, parked in front at Virginia and walked in asked a guy wearing hotel staff shirt. He told me drive down to 1st and 2nd street. I drove down as he said and saw nothing, then asked a random guy on the street and finally found the parking behind the hotel on Sierra.

BOOKING ~~ Booked this hotel and was confirmed will be two queen bed non smoking. We have 5 adults 2 kids so booked two rooms.  When check in, he said sorry only have 1 king bed room, or smoking double bed. The guy's attitude is like "if u don't like it, go find another hotel." OK, fine, we checked in one each.

HOUSEKEEPING ~~ I then find out a stain on my bed sheet, called to get it replaced. However, during my 3 nights here, I called many times for an extra blanket for my kids, never get it.

FLAVOR BUFFET ~~ Called from our room and was told beffet will be $14.99 each. Sounds good so walked down and go eat. Then in front of the entrance they put a sign saying it's holiday, asking $23.99 each. Ok, fine, pay the money and eat. Well, as for the food itself, this could be subjective as somebody may like it. But we think is our worse buffet ever. Not much to eat at all.

ROOM ~~ This is truely a 3 star hotel instead of 4 star. Rooms are small, and you can easily hear other room talking, clearly.  The heating system is functional but old, temperature and humidity is not so confortable.

Finally, didn't give 1 star because they did help to put a machine to remove the smell of the smoking room. However, I won't come back again and won't recommend to come this place.

30/12/14 | Link | Rating: 2.0
608. Momo P.
Pros: silver legacy is the middle casino that connects to circus circus and El durado which provides easy access to both. I brought my son so we walked to circus circus a lot throughout our 3 day stay. Beds are comfortable and rooms are cozy. Flat screen TV and good channels are always a plus. It also gives you easy access to the strip. Room was very clean upon arrival. They have a good variety of slots and tables.

Cons: the person that checked us in seemed like he didn't want to deal with us but had to. Plus he put us all the way at the end of the longest hallway on the 16th floor. One of our rooms keys didn't work. The buffet was closed the whole time we stayed here so we didn't even get to try anything and the food court was closed the whole time as well. House keeping came early in the morning while we were still in bed and never came back so we didn't get our beds made or our towels changed. We thought we saved money by buying one of those coupon vouchers but we ended paying more than normal for fees.

Overall this was my first and probably last time staying at silver legacy. My advice to you, don't come here during the weekdays because quality and quantity of service is cut in half.

29/09/14 | Link | Rating: 2.0
609. Christine M.
My mom was dealing with cancer and I wanted to get her away for a few days to rest and enjoy some time with my aunt.  I decided to take my mom on the train and stay at Silver Legacy in Reno.

Got to the hotel and was impressed with the cleanliness.  The check in clerk was nice but she didn't check us in correctly.  We reserved a joining rooms due to my moms illness but when we got to the rooms we noticed they were across from each other and neither key cards worked for either rooms.  When I went back to the front desk I had to wait for 15 minutes before I could be seen to get it straightened out.  Once that was done I entered the rooms and found no safe for my laptop and no refrigerator.  This is the first time I've ever not had a mini bar or safe.  I mean you get that stuff at Motel 6 on a regular day.  

I also found the prices for everything higher than reasonable.  The first night there I brought my aunt , cousin, and my mom to eat at one of the spots near the casino.  At the time we ordered the waitress was nice and pleasant until my mom wanted to change her dessert options.  Granted this was well before it was served.  The waitress told her that the pie she originally ordered had been cut already and it was too late to make a change.  WTH?  Since my moms appetite was low I told the waitress to go ahead and give us the pie she already cut and I'd take that to go and get my mom what she wanted.  Well, she  placed the original pie ordered on the table and walked away.  She never came back with the piece my mom wanted nor did she bring a box to go for the one I had to buy.  I can go on and on but to say this was lazy on the part of the waitress would be too kind.  

Slow to no service, nobody smiling, and lazy staff.  If given the chance to go back and stay at the hotel - I would only do so if it was dirt cheap.

25/09/14 | Link | Rating: 1.0
610. S P.
We like to be loyal to a specific casino, and reap the rewards of our comps. We have seen several great 80's and 90's bands and comedians here over the past 2 years. It is always nice when your casino host offers you free tickets and rooms for gambling with them. Our casino host Arturo, is a great guy. He has always gone the extra mile for us, and we feel that our business is valued. I wish they would start getting better bands here again. Recently, there hasn't been much we have wanted to see.
Check out Matthew in the Silver Baron Bar (graveyard shift) He makes some pretty inventive drinks with flavored vodka. If you imbibe too much the night before, (or even if you don't) be sure to visit Steve at the Bloody Mary bar on Sunday morning, near the hotel lobby. He is the BEST!

20/01/15 | Link | Rating: 5.0
611. J.E P.
I always check the bed before I stay somewhere....there was gross pubes all over the bed pad and the sheets were stained. I asked for replacements, as the mattress itself was ok. They brought me more stained sheets and another bed pad with pubes!
WTF!?
I asked for just more sheets without stains, and they brought 4 sheets.... 2 had more stains. EWWWWWWWWWWWWW

The Silver Legacy used to be mostly clean....they need to replace their bed pads and sheets.... oh, and the air conditioning did not work.

Get it together....everyone is spending tons of cash out in the slots... and our room was $150/night....give us clean sheets and cool air...thanks.

06/11/14 | Link | Rating: 1.0
612. Daisy C.
The hotel's rooms are okay, clean and simple. I wish I could give 4 stars. But when we checked in the hotel, the front desk person was not nice and not smile. I don't feel any welcome. We requested online for two non-smoking rooms, but she gave us two smoking rooms. She said it's not guarantee. What?! I paid the hotel fee and I booked the rooms a months ago. Why she said it's lack of non-smoking rooms!! The front desk person is called Kim, a white old lady. Also, we waited like 15 min to check in. But when we check out, only 1 min. What?! Why is that slow?!

10/11/14 | Link | Rating: 3.0
613. Anthony L.
This Reno casino and hotel was fun with great food options. It even has a Starbucks inside the hotel. We enjoyed games and a good night at the buffet. I do have to say the buffet line has a crazy wait, but it's probably one of the better buffets in the area.

28/12/14 | Link | Rating: 4.0
614. Charmaine T.
We arrived on the Reno party train Friday night and had chosen this casino to stay at.  The room is decent, nothing spectacular or noteworthy, but nothing horrible, either.  Staff is overall friendly and helpful.  They get on star knocked down for the hair and nail salon downstairs, the staff I encountered was rude (elderly blonde lady).  I enjoyed the use of fitness center, and the restaurant selection is okay.

09/05/15 | Link | Rating: 4.0
615. Angelique B.
Arrived in Reno at 10:20 pm on a Friday night and had to wait in a 45 minute line to check in. Awful customer service!

17/04/15 | Link | Rating: 1.0
616. Jen W.
So...my last experience here was extremely frustrating.  Such a shame because I am such a Silver Legacy fan.  

We were in the process of checking in as the front desk associate quickly stated that we would have no water and should probably use the restroom before we go upstairs.  Apparently, a pipe broke and the only water was available in the lobby.  I understand that this was something beyond their control but it was absolutely frustrating.  Oh, and then the guy threw in that the elevators were broken.  Wth?!?!?!  

So we walked over to the elevators where the security directed us over to the maintenance elevators.  We had to be escorted so the entire process took a VERY long time.  We finally made it up to our room and had to leave.  We attempted to get back to the service elevator and of course, the door was locked.  Um...how the hell were we supposed to get down?  There were other people wondering what the heck to do and we ended up walking towards the stairs.  20 something flights of stairs are doable...but what about those who couldn't make it?

As we were headed to the stairs, thankfully, another guest exited through the maintenance elevator door.  We all ran back and made our way down to the lobby.  Such horrible planning and executing on the hotel's end.

We were staying in a comped room so we tried to make the best of it.  I did overhear other people talking about asking for a refund.  Not sure if it happened or not.  

Anyhoo, the next day, I got up and tried to wash my hands.  No water.  Again, wth?!?!?!?!?!  Another freakin pipe broke?  Unacceptable.  A few hours later, it finally worked.  Btw, if this ever happens to you, make sure you run the water a little while because it will be initially brown.  I hope people knew that prior to using the water.  

This experience makes me never want to stay here again.  I stay at silver legacy at least 4-5 days a month because of work.  Not sure if I'll be back again.

19/07/14 | Link | Rating: 1.0
617. Michelle S.
To start off, I wasn't  so happy with my stay here but management made it right in the end.

We came at a not so busy week and everything seemed to be closed and only one on the weekends. For example, the buffet was only open when we checked in on Sunday, the food court down stairs had a sign saying open until Friday at 4pm and Roxy Steakhouse and Sushi was only open one day we were there. I was a little disappointed being that I am a paying customer be it slow or not, I should have the same amenities as other paying guests when it is busy how do you expect to pull people in when you shut things down?

Next, when we got to the room it was very hot. The AC blew only hot air I immediately called down and they "fixed" it about 3 hours later. When I went to use the heater two days later because it was cold, the heater blew only cold air. I went downstairs to speak to a manager and they apologized and asked if I wanted to change rooms. At this point I was checking out the next day so I said no. He then said he would send someone up right away. About an hour later I went back to the room and it was hotter than the first night not only did they "fix" the heater, they left in on high. So I tried to turn the AC on to cool the room down. You can guess what happened next.....the AC once again blew hot air! I called down again and they once again "fixed" it. Now the AC was working and the heater was once again blowing cold air. You only either get hold or cold air in this room!!!

Upon check out, management did take care of us and comped our entire stay at the hotel.  Even with all of the problems we had I will definitely be back here. This is a great casino and hotel with wonderful staff, management and a great atmosphere for anyone to enjoy it is DEFINITELY the place to stay in Reno!!!!!!

06/01/15 | Link | Rating: 5.0
618. Deborah S.
We found a living social deal($59 for one night and $89 for the two other nights) at this hotel. However for some unknown reason the "view deal" site was unable to connect so my husband called the hotel directly  since we needed to check availability.  He explained that we tried to buy the living social deal but couldn't get through. They told him that they would give us the same deal. Our reservation was confirmed but not the price.  We didn't think much of it since he had a verbal confirmation on the price....admittedly our mistake.
When we arrived we were charged $89+ for one night and $141+ for the other 2 nights. Since we didn't have a written price confirmation there was nothing we could do. The biggest complaint is that the room was sub standard down to the dirty bath mat. When we requested an extra blanket housekeeping informed us that that hadn't any extra pillows or blanket.  Really? ??
We have traveled quite a bit and this by far was the worst hotel experience ever. I can't recommend The Silver Legacy casino and hotel in any way.

11/03/15 | Link | Rating: 1.0
619. CJ B.
We received an email for a free 2 night stay in a luxury room so we grabbed the chance and called to check for the days we want...luckily the days are available! Hop in our car and drove 2-1/2 hrs to Reno. Checking in was a breeze and got to our room and was happy...clean/big/comfy bed. Aside from the free room, we won in casino! whohooo!!!  :D

20/09/14 | Link | Rating: 5.0
620. Richard H.
I like the selection of games here- we originally we're going to have there dinner buffet here tonight, but when we got there we felt the prices were way to high, and wasnt impressed with the menu for the night, so we continued on without eating here- did play a few games and I would say its one of the better Casinos in Reno.

18/10/14 | Link | Rating: 4.0
621. Kim G.
I had quite a few great experiences on this trip. Good service from all of the staff from housekeeping to the dealers.
We used our players card comps and had 3 free meals and a starbucks. :)
The room was nice, I was amazed at how clean the tile and grout was. The only downside was that I booked a spa suite and didn't use the spa because there appeared to be soil or something floating around when we filled it up. (More than once) So that was kind of a downer. I didn't ask for another room because the casino was pretty full.

09/03/15 | Link | Rating: 3.0
622. Rachel C.
Reno, NV Review #8

This was our first trip to Reno and our initial plan why we chose January was for the snow.  I wanted to take my honey skiing.  The bad news there was no snow! That's global warming for you.  The good news, we got to stay in the hotel and snuggle among other things....oh ya gamble.  I WON!! I WON!! IWON!! Did I mention I WON!!  LOL

Anyways, when the company I worked for offered a Silver Legacy deal for $49.99 which included (2) night stay, $50 credit to use at any restaurant (which we used at Hussongs Cantina), $10 slot play, and (2) FREE tickets to Catch-A-Rising Star Comedy Club.  I wasn't about to pass it up.  Then I thought to myself, this is our first time in Reno and we are going to the snow what better way to come back to the hotel to a Jacuzzi.  So I upgraded the room to a spa suite for an extra $35/per night to include a Jacuzzi in the bedroom.  HELLZ YA!! Don't come knockin if you hear the room rockin!!

When we arrived to check in the process was very easy.  The décor of the lobby is a little gloomy and outdated.  The check in staff was not very friendly.  It was more like here is your room; deals and key...have a good stay.

You'll have to pass through security before heading to your room and show your room key; otherwise you can't go to your room.  So basically, if you have friends who are not staying with you and you want them to come up to your room; you'll need to get them downstairs.

The room was clean and well stocked with the essentials.  Lots of towels, shampoo, conditioner, soap, mouth wash, shower cap, bubble bath soap, blow dryer, keurig coffee maker with 3 coffee pods & tea, a mini refrigerator, and a flat screen TV.  They do not have a DVD player here...darn there goes our chance to watch porn.  Just kidding.  I realized our room is exactly the one on the website.

silverlegacyreno.com/acc…

The bed was very comfortable down pillows and comforter.  The shower was hilarious, it was massive.  I think you can fit 10 people in there.  It almost looked like a sauna or steam room.  It even had a long built in tile seat for you to sit down and wash yourself or do other things *wink*.  The only strange thing, it only had one shower head and the water didn't even reach to the seat or let alone be shareable.  For as big as the shower was it should have had two shower heads and mini heads for your body.  

As for the Jacuzzi!! It was awesome and so worth the additional cost.  The only downside is you can't watch TV when you are in the Jacuzzi.  You can blast the TV on high and you still can't hear it when the jets start running.  I guess it was meant for you to relax in and not necessarily watch TV.

Overall the place was really nice and my honey and I had an AWESOME time.  Special thank you shout out to the cleaner crew who always kept our place clean when we returned.

15/01/14 | Link | Rating: 4.0
623. Yvonne P.
I stayed here with my boyfriend and the rooms were so nice plus with a great view of the city.  They had coupons for people who stayed in their hotel and that was a big help for exploring around circus circus.  Friendly and helpful staff.

27/03/15 | Link | Rating: 5.0
624. Samantha K.
We had a good time at the Silver Legacy just past New Years.  We saw Cedric the Entertainer.  Our room was at the end of the hall and as such had views from two sides of the room looking out.  The bed was comfortable.   We also ate at Sterling's and had Maine Lobster.  It was very good.

06/01/15 | Link | Rating: 4.0
625. Cathy C.
I went here to watch a concert at the Grand Expo Hall. It's one of the "nicer" hotel/casino in downtown Reno...there's only 2 that are decent. The employees are quite helpful since I have never been here before and didn't know how to get to where I needed to be. A nice gentleman stopped what he was doing and personally took me from where I was, down the elevator and to the concert venue. He was probably the best asset of this hotel - going above and beyond like that. Too bad they were fully booked at the time I was looking for a place to stay. The place itself isn't fancy.

They had like an Asian-themed area in the casino. They even had dragon dancers and the whole shebang!  I'm not sure if that's a regular thing for them since it was weeks after Chinese New Year.

If you have to be in downtown Reno, I'd say book a room here. The vent system is pretty decent and it doesn't have that muggy old-smoke scent.

The Grand Expo Hall itself is tiny for a concert venue. They only had those stackable chairs - at least they weren't made of plastic! Haha! But I enjoyed my concert and the drinks I got while waiting for the concert to start.

25/02/14 | Link | Rating: 4.0
626. Evelyn D.
Late night breakfast at Cafe Central...I got the  American breakfast with 2 eggs, hash browns bacon and coffee. My companion had the eggs Benedict.  my meal was mediocre.  The temp of the hash browns were not real hot and the color was a bit odd...coffee not real hot. The bacon was kinda hard and didn't taste real fresh.  Unfortunately, this was the only place open at the time for a meal.

21/01/15 | Link | Rating: 2.0
627. Serena R.
I know I have a ball at the Silver Legacy! lol . .a couple a balls . .jk

My family and I have been coming to stay in Reno since I was a baby! and even if we don't stay at the legacy we always come in to gamble and eat/drink.
I dont even win here but they have probably the better assortment of restaurants and bars out of the rest (and most attentive waitresses). Plus its connected to The Eldorado and Circus Circus, so its crazy convenient, and you have a lot of options.
I have seen a few comedy shows here too, they also have a couple random areas and bars through out that have dancing! pretty cute.
Staying here is REALLY convenient. the rooms are nice and even if you're with a party you are located near other casinos so it's crazy easy to meet up. . . and theres plenty of room to run around like a drunk fool at 6 am pretending you know where or who you are lol
Love the Silver Legacy!

27/08/14 | Link | Rating: 4.0
628. Liv A.
Through an employee appreciation program, I acquired a 2-night stay deal at Silver Legacy.  It was our first time staying there and we redeemed the package for a weekend visit.  I probably would give the actual hotel portion only 2 stars, but the overall amenities and service bump my rating up to a 3.

Upon arriving, the guest parking can be a little obscure and there were no signs.  We drove right past it once and had to loop around the block.  Parking is easy enough as was check in.  The service was quick at the counter.  They also had someone serving champagne while we waited in line.  

The standard king room was just average and much smaller compared to the standard king at Peppermill.  It was clean but dated, and the bathroom was a bit of a squeeze.  I did like that the bathroom/shower was separate from the sink/vanity.  One thing that was a bit annoying was that the thin mattress pad on the bed would fold and shift around while we were sleeping.  It wasn't that comfortable.  The walls are also very thin too bc we can hear the people next door talking.

The casino area is pretty standard for Reno, as was the dining selections inside SL.  I did like that SL is connected to Circus Circus and El Dorado, so you don't have to walk outside to get to the other casinos....bc we all know the streets of Reno can be a little dodgy.  

The outdoor pool is very small and got crowded throughout the day.  We didn't actually use the pool, but did take advantage of an empty cabana where we took a nice, relaxing afternoon nap.  What we enjoyed the most about SL was the gym and spa.  They had a good amount of cardio machines, weight training machines and free weights.  The spa was always clean and had decent amenities.  I liked the private hot tub and steam room the most.  The hours of the pool/gym/spa were limited to 6am - 8pm.    

Overall, our stay at SL was fine for the deal that we used.  I would opt to stay at Peppermill in the future though, bc it's newer and has better amenities.  The one thing that I did like better about SL over Peppermill was the buffet.  So if you plan on having a buffet in Reno, SL is not too shabby.

27/08/14 | Link | Rating: 3.0
629. Gretchen C.
We arrived,  free parking. First star gained. While waiting in line,  the guy who was greeting us made us give a second star.  Our room was clean, but some motor sound (which was quite loud ran all night), half star (don't stay on the 4th floor). Dinner buffet one and a half stars!
Pros: clean rooms,  friendly staff, great food options,  clean casino,  and overall a good experience.

Cons: when checking in,  I was charged for 2 rooms,  even though when we checked in,  we requested they charge one room to a different card than what was used for the deposit to hold the room.  When I caught it (a couple of days later) they made me fight them to fix it.  Front desk manager was slightly unprofessional and made excuses for her staff rather than except that they made a mistake. It seems pretty straight forward when someone presents a different card at check in,  that you ask to verify if they want all charges on the card presented (I've worked at numerous hotels and this is a standard queation).  

All other staff were extremely helpful and made our stay amazing.

27/01/15 | Link | Rating: 4.0
630. Bruce B.
Here for Craig Ferguson concert. Awesome spot with easy access. All seats have a reasonable view.

22/02/15 | Link | Rating: 5.0
631. Yolanda R.
Hello SL, :)

I have stayed once here in a suite, but numerous times we usually pick El Dorado because my mom gets free rooms there!  This hotel to me seems old fashioned, Western style...  Not bad at all and I had a good experience there, housekeeping was good, room was clean, hotel front desk was nice and everything worked out fine!  Our reservations were made through expedia.com !  For Reno, I am definitely not too picky on what the room is like or where we stay because I am way too busy having FUN and doing so many other things in the casinos, really only need the room to sleep, shower, etc.  You can't beat the prices on hotel rooms in Reno, so it kind of makes me laugh when I see so many complaining and writing negative reviews because I have stayed in several different hotels in Reno area over 15 years already and I could care less about the room lol.  All my experiences have been good, safe and fun, and you know what,  You can pay more money to get a better room if that is what you want, so realize the difference of what one pays in a Standard room compared to a Player's suite!!!  Now if I was in France or Las Vegas,  of course I will do my research first and I will pay the extra money to get a nice decent room to my satisfaction!!!  

The location is actually a GREAT location!!!!   I love love love ... how El Dorado, Silver Legacy and Circus Circus are all connected and you don't even have to go outside,  Everything is Indoors area!!!   I like all the options to do and to see!  I have had great experiences at Sips coffee, Aura Lounge, and Sterling's Steakhouse!!!!   Plus I have gambled both at El Dorado and Silver Legacy casino floors!  They even have a Starbucks too ;)  You can enjoy some walking through the casinos, passing by many people and do whatever you feel like there!  There is a lot To Do or Eat or Play or See, etc.  As a non smoker,  the smoke does not bother me at all.   It's such a big area anyways...

I HIGHLY RECOMMEND Sterling's Steakhouse!!!!!!!!!!  What a fabulous dinner and awesome manager!  I did like Sips coffee in the morning, Aura lounge is nice, I felt comfy relaxed there during happy hour!  The cafe is pretty good too, been there a few times for breakfast and lunch.  Reno is always crowded too,  so keep in mind lots of people traffic.  I do recommend staying in either SL or El Dorado, but if you have kids, Please take them to Circus Circus and stay there!!!   It has kid games, arcade, activities and more stuff for family.

10/09/14 | Link | Rating: 4.0
632. Stacy R.
Just got back from an overnight stay at Silver Legacy.  Check in took about 1/2 hour.  I know they were doing the best they could with 6 people working the desk, but geesh!  The hotel room was nice and clean, workers were friendly.  I do like the fact that there is security near the elevators!  We were able to earn enough points to get a free breakfast buffet.  Machines are fine and there were lots of people playing.  Love that Catch a Rising Star is there -- great show!!!

The only con I have to share with yelpers is jerk who manages the sports book!  He told my boyfriend to put his chair up as he was leaning back in it (maybe 3" off the floor).  He barked the command and when we asked him to repeat, boyfriend then complied.  He then threatened security!  OMG!  Are you freaking serious?!?  He told us he had just replaced the carpet and the upholstery on the seats.  Again...seriously?!?!  I believe those are the same chairs and the same carpet the last time we visited.  This dude needs a lesson in customer service, not to mention manners.  Can you say "ego trip?"  Unfortunately, I didn't catch his name, but trust me, you'll know him when you see him!

08/02/15 | Link | Rating: 4.0
633. Katie S.
This review is only for the customer service I received while having an issue about things I ordered to be delivered to my parent's room on their 25th Anniversary.

I preordered with Theresa (she was great), the concierge, chocolate covered strawberries, fresh flowers and champagne with a note from myself and my two sisters. I asked for all the items to be delivered to the room together with the note. They weren't, the strawberries and champagne were delivered with a note from the hotel saying, "It's a pleasure serving you, etc. etc..." no mention of it being from us. The flowers showed up about 15 minutes later with the note from us girls. At this point my parents are under the impression that Silver Legacy gave them the champagne and strawberries and the flowers were from us girls, and of course they raved about it on FB.

No big deal. I'm very easy going, simple mistake. But, I thought that since SL took the credit I shouldn't be responsible for footing the bill. I don't think that's irrational of me.

I call and asked to speak to the manager and am directed to Sandy's voicemail. She calls me back and I explain what happened and that is was not a big deal but I would like a refund since they had NO CLUE the strawberries and champagne were from us. I was still paying for the flowers. Sandy's tone when I said I wanted a refund completely changed. She started going on and on about how basically it was my parents fault because they checked in early and that even Theresa, who is out of the country for a funeral, couldn't have wrapped her hands around it and it was going to be screwed up regardless because my parents checked in early. So she "guesses she'll put it on her comp list".

Mind you, I am not upset one bit. I work in customer service and I realize this is no one's fault. I also know things can be "comped" easily in cases like this. Things happen. The way Sandy handled our conversation after I asked for a refund was completely unprofessional and surprising from a "manager". I just hope for anyone else's sake, if you're getting items room serviced that nothing goes wrong. She was not pleasant to deal with.

04/02/15 | Link | Rating: 2.0
634. Angela H.
While I didn't win big at this casino, I didn't lose big, either. The casino floor is exciting and well-designed. I'd come back here, and maybe stay at this hotel, too.

02/03/15 | Link | Rating: 4.0
635. Ryan Y.
So I went for the first time, and it was all bad! I have a high expectation, the hotel was crap, I felt motel six would of been nicer. Tv was not working, the wall plugs was not working on some outlets, the shower head was broken, the place was run down. The beds was ok, nicer the. Motel six. The comedy show was not even funny, the wait for any drinks at the comedy show was for ever. And when we got the drinks they were crap! Drinks were to sweet or to strong, make a fucking drink the right way.  
I wouldn't come to that place again. Oh and the all you can eat buffet was crap not fresh! For the money is was not worth it!
I live In the Bay Area places I go are normal great fresh and nice!

15/03/15 | Link | Rating: 1.0
636. stephanie p.
Our son gets presidents week off every year from school we usually go to south lake but with no snow we decided to go to Reno ( more stuff for the kids but can't stand Reno much) I don't care where you go cigarette smoke is in the venting system so yes we had a luxurious room on a non smoking floor the smell was pumped in through the vents.
Staff was nice, my 4 year old lost her 3 tiny my little ponies in the room, I made them aware at check out and they had found them and overnights to my daughter, that was super nice. Other than that the room was clean, spacious and compared can't really complain. Just the smoke

22/02/15 | Link | Rating: 4.0
637. Stephanie P.
When I lived in Reno, I had very little experience with its hotels, because I never stayed in any of them. Now that I'm a tourist like everyone else, though, I'm starting to have stronger opinions. The Silver Legacy isn't the best or worst, but it's very centrally located if you plan to mainly stay downtown.

The Silver Legacy is its own entity, but it also connects to the El Dorado and Circus Circus via indoor walkways, so you need never set foot outside if you don't want to. You'll know where you are, though, by the steampunk-lite pseudo-Victorian Wild-West vibe throughout the casino, including the enormous dome in the center that does a noisy laser light show every so often.

Service was quick and friendly checking in and out.You should definitely take a look at the display cases located near the registration area. There's a giant throne you can sit on, and some fancy silver finery and antiques. Amenities include a pool and outdoor hot tub, although with somewhat limited hours (8-8), we were never able to take advantage of it.

There are several restaurants inside the casino, but I don't know that I'd bother with them; there are better options outside the Silver Legacy, and especially outside downtown. The buffet is mediocre and you'd be better off at the Atlantis or Peppermill's buffets. There are bars everywhere, of course, including Rum Bullions, which has dueling piano shows on weekend nights and silly umbrella drinks.

Our basic king room was tastefully decorated, if a little bland, but very clean and in good condition. The vanity was a separate room from the bathroom, which is always nice when people are sharing a room. The bed was pretty comfortable; the blankets were too thin, but extras were supplied in the closet. Our room was high up and very quiet, although the wifi was sluggish and hard to use -- you're limited to TWO devices per room, and those devices have to login with room number and password EVERY SINGLE TIME THEY CONNECT. It was such a hassle that my boyfriend opted to stick with his phone's 3G.

All in all, it's a perfectly decent place to stay. It's not the cheapest in town, but you get a clean and comfortable room, ample free parking, and more amenities than the cheapo places. Just don't waste your time eating there!

16/10/14 | Link | Rating: 3.0
638. Tracy M.
Pros: Nice beds, great casino, workout facility, great pool area, attached the other casinos, clean rooms, picture perfect views of downtown Reno at night, gift shop is stocked with everything you could have possibly forgot to pack

Cons: attached restaurants are mediocre, small bathrooms, parking garage is often very full because of events held at the casino, maids threw away some of my makeup packs yet left empty protein bar wrappers?

24/11/14 | Link | Rating: 3.0
639. Betsy W.
I came here for dinner at Sterlings and was pleased to get the checkin deal! The guy who worked the bar where the free shot was at was so nice. The hotel was much cleaner with better air flow then where I was staying (JA Nugget). I do not know what the rooms are like, but I enjoyed the friendly staff. By Reno standards this is probably a pretty nice place.

05/03/15 | Link | Rating: 4.0
640. Jay G.
The best Sports Book around! John Pinto and his Team does a great job with the Kentucky Derby every year!

Sterling steak house is the best Restaurant around. Jesse the waiter is the best!

The cocktail Servers do a great job in the Race book as well!!!!

06/05/15 | Link | Rating: 5.0
641. Lauren C.
Stayed here over the weekend and spent some a lot of time in the casino as well. The casino is fine--James the blackjack dealer was the best! Super lovely and Jimmy Stewart-esque dude.

The hotel room's lack of cleanliness was way I will never stay here again. I grabbed a glass of water when I first arrived and there was a long black hair in the glass. Then I tried to take a shower and there were THREE long, curly, black hairs on one side of the shower wall and two or three shorter ones on the other side.

The food in the hotel was just OK, nothing amazing but nothing horrible. The TV wouldn't seem to work unless you used all your might to change the channels. Bed and pillows were sub par.

When I complained nicely upon checkout about the hair explosion, the front desk girl disappeared into a back room and came back, and said she would take $20 off our room charge. Not good enough. Totally grossed out and don't recommend people stay here.

24/08/14 | Link | Rating: 2.0
642. Jeffrey H.
What a change in the past 5-7 years.  I've stayed here countless time with my parents as a child, teenager, and young adult.

We are currently staying at the establishment.  From checking in the staff was gave patrons the impression they could careless of customer satisfaction.  At check in a customer was arguing with a employee and then a manager in regards to not having  pillows.  The customer was just asking for pillows for his kids.  The employee/manager responded rudely, giving a solution of rolling up linens and then finally responded "sir if that doesn't satisfy you, what do you want me to do?"  Raised voice and condescending.

In my check in process I was given a single King when I had called early am in advance for a double queen and was confirmed by the staff. Employee had no interest in gauging me.  Literally felt she could careless about her job and just wanted the shift to end.

Upon entering the room we found the room dated and quite small.  Toilet seat was chipped and had stains, shower drain was not flowing properly, to top it off my wife discovered hand prints on the head board, and a blood smear on the linens.  Absolutely disgusting.

Housekeeping did respond rapidly a foreign lady with a name starting with M. Don't want to incriminate her. But she was awesome.  Def overworked and under payed.  She was the only housekeeper on duty, hard to imagine. But nonetheless bed sheets all replaced, she noticed we had one King for my family of 5.  3 small children.  Let's just say she accommodated my family very well and if it wasn't for her I would give the "resort" 1 star.  She was even trying to refuse our tip. Really forced it on her.  

It's a joke that this place is 4 stars.  3 stars would be a stretch.  Silver Legacy management has instilled a lack of pride.  It's seen in the staff.  No one greeting or smiles.  

At one point in time silver legacy was on the higher end of places to stay in Reno.  I will not stay in the hotel again unless it's comped in a higher level suite.  I'll just pay a little extra for a Tuscany suite at peppermill.

29/12/14 | Link | Rating: 2.0
643. Anne R.
I have stayed here on several occasions at the silver legacy. The location of this hotel is about the only good thing about this hotel, well maybe the large size and cool lights outside the building in the outside, but that's about it. Let's start with the rooms, they are decent sized but they have a vintage feel to them, which to me doesn't yell Reno.

The beds aren't the most comfy and everything seems to be outdated. The views here are the higher floors are amazing and you are in the middle of downtown Reno. If you don't care about the vintage feel then you wouldn't mind staying here. If you want something more modern, stay at the Grand Sierra.

Now, the casino. ALWAYS PACKED. There is always people there and good look playing at tables on Friday or Saturday nights. Because the Silver Legacy is connected to the Circus Circus casino and El Dorado casino, there is always a lot of people around regardless of the day. There is defiantly a lot of life here but if you want something less crowded head over to the Grand Sierra.

Again, decent hotel, vintage rooms, crowded casinos, lots of places to eat at but don't say I didn't warn you about the cons before your stay here. I personally wouldn't stay here.

27/01/15 | Link | Rating: 2.0
644. Roxy J.
I love it here. Check in in the VIP lounge, champagne served in the lobby.  Can't get any better.

02/05/15 | Link | Rating: 5.0
645. Jim D.
Review for the Silver Legacy Sportsbook.

This is Super Bowl season and Reno, next to Las Vegas is the place to bet on the Super Bowl. Unfortunately my girlfriend and I ran into a grumpy older man working the  the Silver Legacy Sportsbook. He was not very friendly when explaining the money-line to my girlfriend on her bet. When it came to my bet he gave me the free drink tickets and did not give me my bet ticket. He also told me don't wait around the front of the customer service table, there was no else making any bets. After that I said adios, I was not going to place any more sports bet with these guys.

Where is that friendly smile, this is Super Bowl weekend. Customer service please.

02/02/15 | Link | Rating: 1.0
646. Porsche C.
It has been an amazing stay here at the Silver Legacy.  I was here from Oct 30 till Nov 2 and during the week I noticed the casino was empty!  Saturday and Sunday it was packed house .

We got a good deal for the room and the amount of nights we stayed.  I love the hotel rooms and the view!.

I felt that the slot machines were being stingy with there money, No..no Silver Legacy, which is the reason for the reduced star.

The second night I went to the Flava Buffet since I had a $5 discount that came when I checked in the room. The buffet was $9.99 so with the discount I was only paying $5 which was all that buffet was worth.  I didn't enjoy it and felt that the food was mediocre.  It could have been better. But hey you pay for what chu eat right?

I was excited on Friday night because it was just a coincidence that as I was walking out the casino my name was called to try the lottery jackpot!  I was so excited I kept saying, " hey this is me...im Porsche chanel! " haha but long story short I won $100 in extra free play! !!   . GOOOOO MEEE!!!

I liked how the El Dorado and Circus Circus was connected.  I didn't get the whole view of it, so I will leave that for the next visit.  

I wasn't able to check out all the food places in the casinos bc I was to busy trying to check out the food at the Silver Legacy.  

I was excited to attend the Exotic ball on Halloween night and have to admit I enjoyed myself.  For $20 pre sale tickets you can't beat it!

Overall I would say that I would definitely stay here again! My visit in trip here was amazing I have to think the Silver Legacy for given me the best experience!

The next time I come I expect the Silver Legacy to not be so cheap with their slot machines!

02/11/14 | Link | Rating: 4.0
647. Robert C.
Came here Friday night late check in.John at the Desk with Glasses couldn't even Extend Our stay till 3pm.What a Pitty.Eldorado did that for me.
Silver Legacy not Accomodating regular Customers here.Too back I not coming back here.

10/05/15 | Link | Rating: 1.0
648. Derek L.
Stayed here again because they offered a promo for a cheap weekday stay. They gave me room 1808 and it was much cleaner than the last room I got. My only complaint this time was for the security officer at the elevators. I forgot my room key and he wouldnt let me pass eventhough I showed him my ID and my reservation conformation on my phone. Seemed a little extreme, I had to wake up my wife in the room to help me out. I'm glad they are there though.

21/05/15 | Link | Rating: 3.0
649. Trisha L.
We have been staying at Silver Legacy whenever we visit Reno for the past 20+ years.  The Reno "strip" has really deteriorated so much over the years, it's actually quite embarrassing.   Luckily, if you are inside the Silver Legacy, it is easy to forget the slum-like areas outside.  Security here must do a fabulous job because, unlike some lower-end establishments down the block, you don't see the homeless population milling around inside.  

The rooms are nice and spacious.  Some have better views than others, of course.  On our most recent trip, our friends stayed at El Dorado.  I have to say the rooms at Silver Legacy are much more spacious and nicer all-around.  

The elevators here are awesome!  Security stationed by elevators.  Separate elevators for different floors.   And the elevators are super fast.   You almost never have to wait for an elevator (unless it's Hot August Nights).  

Valet parking us a must.   For the price of a tip, you can let someone else park your car and bring it right to you at the door when you leave.  

Casino is awesome.   Clean.  Friendly cocktail servers.   Friendly blackjack dealers.   Only thing I don't like is if you are there on a weekend night, it can be very hard to find a $5 blackjack table.  

Rewards card is great.  Make sure you get one.  Free room offers, free buffets, free play and sometimes free show tickets.  

Restaurants:  Sterlings Steak House is the absolute best.  Wonderful food and service.  I was so sad that we didn't eat here on our latest trip.  It is the highlight of my visit, usually.  It is on the more spendy side, but definitely worth every penny!    The coffee shop (can't remember new name) has good food at decent prices.  Great place to eat breakfast, especially.  Flavors Buffet - only good things about it were the meat, particularly the prime rib, and the dessert selection.  Everything else was mediocre, at best.  So glad we had free buffets with our players card.  Would not have been worth $15.99.  

Catch a Rising Star Comedy Club is a must-visit.  They have great dinner and a show packages for their restaurants available where you purchase tickets.  I definitely recommend going this route!

Tuesday nights are apparently a bad night to go.  A lot of places aren't open, including the buffet and the Blender Bar.  

Love that the three casinos are connected (Circus Circus, Silver Legacy and El Dorado).  

Tip:  visit El Dorado coffee shop cafe for a fabulous dessert assortment and choose something yummy to take up to your room and enjoy at the end of the day!

26/03/15 | Link | Rating: 4.0
650. anthony f.
I just returned from the Silver Legacy on May 18, we were a group of 4.

Played blackjack for over 11 hours, playing $15-$25 a hand, lost over $2000, and I got a $2.00 comp, no joke I could not believe it ,as when I first check in I checked my comp balance and it was at $20. When I ask the pitt boss when I was almost done playing what my comp balance was she said it was now at $22, I almost fell off my chair, even the dealer who I had played with for hours couldn't believe it.
I will be taking my gambling money elsewhere  When I ask the pit boss about why it was so low she could not explain it, she then tried to push the issue off on a host that I had no idea who he was, he was so rude and blew me off then went back over to the pitt boss and they both turned at me and started laughing. How unprofessional, and humiliating.

You would think that since the hotel is having major financial issues they would try be as nice as possible and try to retain their long time customers. Oh and I thought the days of dealers asking or getting pissed off because you did not tip them were over, well not at the Silver Legacy. I tip dealers who are nice and are truly happy when you win, not the ones who when you win smirk and don't even crack a smile, then say sarcastically " You Are Welcome"

There was an male Asian dealer that was so angry about something, he would literally slam your chips down when you won, and pick up the cards and slam them back into the card holder, the couple next to me got so sick of his attitude they just got up and went to another table, as I did after they left.

Then there was major fight at the craps table where punches were being thrown between a 300 pound woman and some other guys in a group, the woman who was directly behind me nearly fell on top of me trying to avoid the punches from the other group, the amazing thing is it went on and on, no security came, the other people at the craps table has to break it up. I ended up having to move tables again due to the fear of the ruckus starting again, as no one was ask to leave yet there was continuous words going back and forth.
.
I really don't know how long this place will stay open.
It's a shame as we have great friends at Sterling's Steakhouse, and have been
going there for over 15 years.
The best word to describe the feeling we all got when we left the hotel this time was DESPERATION!!!!

Major fail in so many ways, and so insulting for such a loyal longtime customer.

19/05/15 | Link | Rating: 1.0
651. Mike D.
Upon arrival in the lobby to check in the other night, there was about an hour long wait in line due to a wrestling tournament. They had a gentleman walking down the line that passed out free small clear plastic cups of champaign though.  So, that was a nice touch and I indulged in several cups.  They also apologized for the long wait when I finally made it to the front desk.

The deluxe rooms are spacious.  There is a lot of elevator shaft noise if your room is near the elevator.  The shower had favorable water pressure and perfect water temperature if you like it hot.

The room service was probably the best that I've ever ordered.  Don't let them talk you into ordering the carafe of orange juice though because it's $12.

They have free self parking in their parking garage and its nice to have the covered parking when it snows.

I gambled a fair amount in their casino.  I started out losing from the get go and I was never able to fully recover.  I played mostly blackjack at the tables and tried my luck at the slot machines too. It was fun, but it's a lot more fun when your winning.

Overall, I'm glad that stayed here.  It's conveniently attached to the Circus Circus and the El Dorado.  So, your able to stay indoors with access to all three casinos and their restaurants.

30/12/14 | Link | Rating: 4.0
652. Sunshine R.
Very rude woman who made my telephone reservation. She was not very helpful  at all.

Other than that .....
We arrived at the Silver Legacy Friday night around 7:30pm. It wasn't to bad of a wait. They had a gentleman  standing by the check in line handing out champagne. What a welcome and much appreciated gesture after our long drive.

We stayed in room  #1942. Very clean room with a beautiful view. I felt very safe as they have security  by the elevators that check to make sure you have proper entry (room card). I liked that.

Great bars here too. Live music @ the Silver Baron & Rum Bullions. If you feel like catching up on sports then the sports bar is for you. All bartenders and cocktail waitresses seemed nice. I did notice however, when it became early  am hours  (1am) the waitresses  seemed to disappear. That was my que to go back to my room.

If you love Starbucks like me, then you will be happy to know there is one located on the casino floor. This is my happy place in the morning. I grab my venti Carmel Macchiato and hit up the machines. They do take your starbucks app but, have to write down the numbers as they don't  have a scanner yet.

It is hard to leave on Sundays because the parking garage  elevators get crowded. It seems like everyone is leaving at the same time lol.

We'll be back hopefully next month to see Anjelah Johnson.

05/04/15 | Link | Rating: 4.0
653. Lydia B.
We had a really positive experience at Silver Legacy. Overall it was very classy and enjoyable. Our suite was very luxurious,  clean, and spacious.
 The view was beautiful. They offered valet parking and help with luggage which was great. The room service was delicious. Also the casino wasn't over crowded which was great. The check in line was rather long but the line moved fast and they served us champagne while we waited.
 The only reason I'm taking one star off is because their toilets are freakishly low to the ground. Please get some better toilets! That's my only complaint... other than that we really enjoyed our stay and will be back.

11/04/15 | Link | Rating: 4.0
654. Clara C.
This hotel is just off the freeway in the center of downtown Reno.  It's a good location if you're just visiting.  Silver Legacy connects with Circus Circus and El Doraddo from the inside, so it's easy to walk around trying your luck at different tables.  

The hotel was just ok.  The lady at the lobby checking us in was nice.  Spa services are by appointment only.  The lobby was pretty clean, but you could tell this is an aging hotel.  The room I stayed in was really average.  I had 1 king bed and there was nothing wrong with the room.  

As for the food, I agree with previous reviewers.  PEARL looks classy and nice, but the food was terrible. It seemed like the best choice in the entire hotel, but it was not worth it.  I paid $5 for a small cup of clam chowder that tasted really bad.  My eating partner had fried coconut prawns, which turned out to be mostly fried batter.  The fries that came with it were old and soggy.  

I had a free meal at FLAVORS, the buffet, but I wouldn't go back if I had to pay for it.  The servers are nice, but I lost my appetite right away.  The omelet station was ok, but only a few topping choices.  They did have a prime rib station, but it was not memorable enough for me to want to go back for it.

As for the casino, let's just say I won't be gambling any time soon.

29/01/15 | Link | Rating: 3.0
655. Kim N.
This place is more gigantic than i thought. The crazy silver mining rig in the middle is crazy. Most of the action is below with huge lounges and games. I do t gamble so i just did some people watching. It's crazy how crowded it is inside and we had basically to go to the top of the 11th floor of the parking structure. This coincidentally is a great panoramic view of the area. The rest of the city looks dead outside because everyone is inside willing their money away

23/04/15 | Link | Rating: 3.0
656. Tasha S.
I called and paid for my reservation months in advance... Called at 1pm on day of arrival cause our event started at 3 (check in time) to ask if I could do an early check in. They said they couldn't guarantee me a room on the phone but if I come down there, they would be happy to check and they also said, not to worry, our room is guaranteed late check in... I called at 8 when our event was over to check that it was okay if I went to dinner first (I wasn't sure what "late check-in" was too late) and the lady said, everything is fine with your reservation, and to enjoy my dinner.
I show up at 10:30pm on the day of my arrival with multiple calls to the hotel and the man at the front desk said... "Uh-oh." They had over sold rooms and there wasn't a room available for us!
He offered me a smoking room but, I'm highly asthmatic and I have two children. Then he found a room with a queen bed. He said they would bring a trundle in and they would comp it because they usually charge $11 for it. (I said of course you are!) I made a bed of pillows and blankets for my son, and the trundle was something from 1940... I pulled back the covers and the mattress was so old, the springs were visible through the sheets. The headboard was gross with chopped wood. My bed sheet had a large hole at the top of the sheet on the fold.
I just don't see how they can over sell their rooms. The databases that maintain their collection of rooms is pretty solid; not like a human hand counting the rooms available. I did everything I could as a responsible customer and should have been upgraded and yet I was down graded.

24/04/15 | Link | Rating: 2.0
657. Rachel N.
Another disappointing hotel experience.

Room service carts were left in the halls for hours and even overnight, beds are hard as rocks and you can't get a hold of the concierge or front desk to save your life! Not to mention the elevators jolting and lights flickering, freaking out everyone on board. They also could use a better system for check-in's; two employees working a line of fifty and growing doesn't work out well.

Decor is beautiful and the casino is fun but they still need some work.

11/05/15 | Link | Rating: 2.0
658. Lalo M.
Its old... Hallways are kinda creepy... LoL

With that said you can tell this was once the cream of the crop when I take to hotels here in Reno. I would recommend this to anyone that is not concerned with having luxury accommodations at this establishment.

We did stay for a decent price so we can not complain about the ax murderous feel about the hallways lol

Enjoy your stay! :)

10/05/15 | Link | Rating: 5.0