HomeNew YorkNew York, NY → Ace Hotel New York
Booking.com

Ace Hotel New York in New York, NY

Ace Hotel New York in New York, NY

This page contains the latest information about Ace Hotel New York in New York.

Below you can find the contact details and address, as well as read the reviews and comments about Ace Hotel New York in New York from other users.

For your convenience, below a list of other hotels in New York, NY.

 

Company Info:

Rating: 3.87

Address: 20 W 29th St, New York, NY, 10001
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

Hotels in New York, NY

Relevant

Map:

Comments (492):

1. Ben B.
I had the worst drinks and service when I visited the lounge last Friday night.  I live in the neighborhood and had been hearing about this place opening for months.  I was thrilled with the idea of having a classy bar and lounge I could take friends for cocktails.  The area has little of offer other than bridge and tunnel trollop bars or blue collar Irish pubs.  However Ace Hotel Lounge really disappointed me.   I ordered an $15 Oban scotch and had it served to me in a plastic cup without the waitress or bartender even blinking an eye.  All my friends cocktails were served in plastic cups too. On top of that the waitress was a pushy about us paying the bill.  I guess she couldn't tell our shock at how utterly poor the quality of our drink service was.   The whole experience turned me off from ever bringing people back there again.  Whoever is managing this place needs to get their act together if it is going to live up to the hype.  Try visiting your neighbor Country at the Carlton Hotel on 28th st. or checking out White Star on Essex St. in the Lower East Side to find out how real drinks and service are done.  Ace hotel had potential to be a cool spot to hang  by so far it just feels like a mid-town tourist way-station.

14/06/09 | Link | Rating: 1.0
2. olivia m.
i am falling in love with this cute boutique hotel! i heard that their palm spring hotel is great as well.

15/03/10 | Link | Rating: 5.0
3. Lil J.
I just can't express in words how much I enjoyed my stay at the Ace Hotel.  Thanks to gilt.com , we got a great rate on a Medium Full room, and boy, was it HUGE by NYC standards.  It had a full-sized bed, a sofa (that folds out for an additional bed for two), and a spacious bathroom.  The room was clean with a retro-modern vibe, and you can see a great view of The Empire State Building from one of the windows.  Our room even came with a guitar!  Too bad either one of us can play though.  As for the lobby, well, it's the place to be and be seen.  On weekend nights, it's packed with the young and hip (both locals and out-of-towners).  During the week, in the mornings, you can eat breakfast in the lobby and sit amongst the many locals who meet there for business meetings.  The food is from Stumptown, and we're talking quality food and coffee here.  Also, service is top-notch.  The staff exudes a casual, hipster coolness and treats their guests with the utmost respect.  I'm totally up for another stay!... There is one slight negative:  The small taxidermy collection in the lobby is kind of creepy but I just chose not to look at the possom or whatever it was.

23/09/10 | Link | Rating: 5.0
4. Rick S.
Bar: very weak, very over-priced drinks. Seriously, $13 for a watery mixed drink? No thanks.

10/10/09 | Link | Rating: 1.0
5. Christina P.
First time at an ACE hotel in general.  Staff was super friendly and the vibe is very cozy cool if that makes any sense.  I was in room 310,  it was a large room with a separate seating area that was connected to a balcony where you can see down broadway. The entire hotel is dimly lit and always seems to be bustling at all hours of the day.  THeres a bar and lounge that i did not actually use and long tables lined with MAC books and people working.  Its also connected to a coffee shop called Stumptown..supposedly the awesome obscure coffee branch with a small simple to the point menu and some GIANT MACARONs  and pastries i didnt try, but their beverages were good.  Our room was very large and comfortable,  there was a cute vintage looking fridge full of fun drinks and snacks,  a record player, records and guitar for all your entertainment needs.  It felt like i was staying with a very cool friend who was trying to make you feel at home(if your home was anywhere near this cool) oppose to staying in a cold sterile hotel,  the beds are VERY COMFORTABLE.  The only bad thing i could say about this place is that the walls were a little thin.  Aside from that, I'm definately a fan of this place.  I was also told by my NYker friends that the bar in the lobby is a good watering hole for the cities young professionals.  I'll be back here when i'm in NY again,  if not to stay here, i'd atleast try and have drinks at the bar.

17/05/11 | Link | Rating: 4.0
6. Shannon D.
you've yet to disappoint me

22/06/11 | Link | Rating: 5.0
7. Makobe T.
The Lobby Bar at the Ace Hotel is quite possibly the most bi-polar establishment in New York. As a fairly new bar, I presume it has yet to decide what it wants to be. This explains the superfluous number of "hipsters" on macbooks "studying" while a motley crowd of fashionistas, Billyburg hipsters, business execs, tourists, and Murray Hill residents mingle in the Americana-themed space. The ambiance wins, but the service is shockingly subpar. While I've gone multiple times, I tell myself it's solely for the ambiance and proximity to my office. Unfortunately, it's getting to the point where I can't help but wonder whether by returning I'm perpetuating the miserable service, unnecessary employ "hipster-ish" doormen, and attitude at a bar that has little more to offer than its decor. I find solace in knowing that no matter how hard it tries, the Ace will always be in Murray Hill and will therefore never attain the illustrious "downtown chic" status for which it clearly yearns. For non-New Yorkers, I can see its appeal. But if you live here and have taste, a plethora of higher-quality establishments awaits you. And my guess is, you won't have to trek to (or in some unfortunate cases stay in) Murray Hill to find them!

27/03/10 | Link | Rating: 2.0
8. tracy m.
i would like to live here. 'nuff said.

10/01/10 | Link | Rating: 5.0
9. Megan C.
Having recently moved to Flatiron and also recently discovering the awesomeness that is Stumptown coffee, I finally decided to venture further into the Ace Hotel. Man, what a solid choice. Met up with a few friends for what was supposed to be a quick happy hour, but the Ace was so "ace" that we stayed for 5 hours. We initially put our names in at the Breslin for dinner, and were cool with a 2 hour wait as the Library Bar was perfect to hang out and wait in, but after an hour chilling out there we thought, why bother going over there when we have prime spots here, an awesome waitress, and an already substantial tab here. Very cool vibe in the Library Bar, it's packed and kind of "sceney", but not so much that you feel uncomfortable, the dirty martinis were excellent and they may possibly have the best grilled cheese and french fries I've ever tasted. We apparently came at the right time because as one friend showed up late she had to actually wait in line to get in at 10pm, but it never felt overly packed. I like that in a NYC bar, a good amount of people but no elbow jabbing and waiting 20 minutes for a drink. Not sure I'd do this spot for a late night hangout but definitely a new regular happy hour spot for sure.

05/11/10 | Link | Rating: 4.0
10. Hanshja B.
Need a place in Manhattan, affordable, trendy and excellent located? Go here, get room 1022.

20/06/11 | Link | Rating: 4.0
11. Daniel A.
what a wonderful experience!

was in town for a week on business and got a killer deal for the ace. after taking the red eye i got there at 5 in the morning and expected to drop my bags off and have to wait til 3 pm to check into my room, but the awesome staff let me check in early to my medium king. thank goodness! i passed out as soon as i stepped in. when i finally woke up, i was able to appreciate all of the little cool details in the room: the turntable with records, pendleton fleece blanket, wings and horns robe, awesome-smelling shampoo and body wash and all the little notes and labels on everything from the bathroom mirror and blowdryer to the ironing board and wall decals. i made my way downstairs and found a bustling, energetic crowd of people chillin in the lobby, drinking their stumptown coffee and nibbling on their charcuterie and cheese plates from the breslin. i grabbed my own coffee and laptop, found a seat and lounged away too. the lobby, as everything in the hotel, is designed in an older motif that i can only describe as hipster, comfortable and unpretentious. great place to chill. the scene becomes even more bumpin at night, and it's terrific joint to grab an old-fashioned or some chimay before or after dinner. i guess it can be a little irksome if you're staying there and just want to rest, but i loved the atmosphere. it seems like there's always something going on. one of the nights, there was a big sample sale up on the 8th floor, and another night, kanye and melo were supposedly in the building (didn't glimpse them though).

the staff was freakin awesome! everyone was really friendly and helpful, and did i mention they have a cocktail cart that comes around the rooms around 4-5 pm? i will definitely be staying here again next time i'm in nyc, and hopefully i'll get a chance to visit the palm springs location too. oh yeah, q tip spins every friday, how cool is that?

04/04/11 | Link | Rating: 5.0
12. Rondell W.
The bar is jaw-droppingly tiny in a gigantic, very nice-looking room.  A cocktail waitress took my order.  Dialogue went something like this:

"What would you like to drink?"
"I'll have a daiquiri please."
"A what?"
"A daiquiri"
"Hahahahahaha, we don't make those."
"Excuse me, I don't understand."
"We don't make those here."

At this point I got over the initial shock of a cocktail waitress laughing in my face after a drink order and realized that she thought I was ordering some sort of frozen drink.  I tried at first to explain to her that it was just lime juice, sugar and rum, then I decided that I didn't want to waste my money at a place with such rude and incompetent servers and walked out the door.

24/01/10 | Link | Rating: 1.0
13. dee d.
ok, so I met someone here for an interview and let me tell you, for starters you must go to The Ace Hotel strictly for the coffee bar/cafe they have attached to it, the coffee is TO-DIE-FOR, I'm very serious here people... so good, the ice coffee was probably one of the Top 3 I've ever had, plus it's totally hipster, the interior designer gets a hats off from me, because I was absolutely in love with the grafitti-esq wallpaper inside the lobby.

01/06/11 | Link | Rating: 4.0
14. JayReal R.
My partner and I visited NYC over the Columbus Day weekend and stayed at the Ace Hotel in the Flatiron district.  I was a little concerned that the rooms would be too small so I reserved a "medium" room.  Great space, great decor, and great customer service at the hotel.  There are laptops in a nook in the hallways on each floor for your convenience.  The staff really makes an effort to ensure that you enjoy the stay.  The lobby area is a large lounge with a bar that has a line to get in on Saturday nites.   Go to the Breslin Restaurant in the hotel and order the sublime seafood sausage.  Awesome!  And there are plenty of great restaurants within walking distance.  Try the Brio on Broadway for some excellent Italian.  I'll be back!

11/10/11 | Link | Rating: 5.0
15. Enzo L.
The lobby the lobby the lobby.  Who thought that'd make a difference, but when the lobby is like "Central Perk on steroids" a great place to take a meeting, get hammered, have a first date, or entertain your family all in the same room?  That makes up for a LOT.  My husband and I just spent 5 nights here in August.  I am an ex-NYer, and I wasn't thrilled to be back in "murder me" summer weather, but my play was accepted into a theatre festival so here we were, on a budget (NYC and budget have no place being in the same sentence).  I had more business-type needs this time, I needed to be close to the theatre, I wasn't on vacation, wasn't hitting the clubs, coming and going constantly.  I needed customer service.  I was a waiter for 2 seconds and I admit I was terrible, but I knew how to treat people and they always knew I cared.  The Ace had that same quality, it isn't so much what they do or don't do well, it's that they really try and really give a sh*t that makes all the difference.  Our initial room 627 fine the 1st night the A/C started clanging at all hours the second night - they offered to switch us but they were really working on it and we were so busy to pack was something we wanted to avoid.  We finally did and they upgraded us, albeit to a smaller bed, but this had a fold out couch so we were fine.  Over the time we were there we interacted with a LOT of staff, some friendlier than others but no one really had that hotel attitude i've encountered all over the world in nicer places. The neighborhood is superb - it's quiet but close to everything - there's terrific street food on the corner and Chandni across the street serves this great food (they said Bangladeshi but it reminded me more of a fusion of Indian and Ethiopian - everything was outstanding and you were hard pressed to spend more than $7 for anything).   I can say I would go out of my way to stay at this place again.  I would go out of my way to make sure I bring this place more business.  They've got something going.

05/08/09 | Link | Rating: 5.0
16. Amy L.
A very welcome addition to the neighborhood. The lobby is a good place to meet friends, have meetings, chill out. Clientele a mix of locals and out of towners from the west coast. Heard that on Fri and Sat nights if lobby gets too crowded they open a room/bar downstairs. Attached Breslin Room restaurant is good but pricey. The Stumptown coffee is good and you can get table service in the lobby or can grab at the counter next door and bring in. Table service not for those pressed for time.

30/01/10 | Link | Rating: 4.0
17. Stephanie W.
Got the bunk room for $99 a night for 4 nights. Room was perfect for two girls having a great time in NYC. The room was clean, bathroom spacious, and the bed was one of the most comfortable I've slept in a hotel. The room was quiet, couldn't hear street noise or guest noise. There is a subway station close by. There is a Stumptown (being from Portland, Stumptown is nothing new for us) connected to the hotel. They have great coffee, but expect a 20 minute wait, this place is busy. The lobby was always packed with people enjoying a drink or catching up with friends. We tried eating in the restaurant as we heard it was good, but the wait was too long for us. I highly recommend this place!!

08/04/10 | Link | Rating: 5.0
18. Say N.
bf and i stayed at the hotel.

the location is nice, center of manhattan.. easy to get uptown and/or downtown. hotel staff were pretty nice and helpful.  the prices for the hotel in new york were excellent.  

things i did not enjoy:
very crowded lobby every night! i'm a fan of the lobby area and not being able to access it kind of sucked. people in the elevator shared the same sentiment. i suppose that is what i get for staying at a hip, boutique hotel.  it's already filled with people in the morning!
the standard room was pretty small (same size as my cabin on a cruise).
the loud, obnoxious people in the hallways late at night. i am probably being a grandma, i should of just stayed home.

i'm not sure if we will be staying here again. if you have any recommendation's for a reasonable boutique hotel, please let me know. thanks!

08/01/10 | Link | Rating: 3.0
19. Karen S.
This place was fantastic! Met a new friend here while out of towners were visiting. This is a cool place to hang out, there were plenty of open laptops and people studying. Lots of plush seating and a set up that encourages intimate conversation. They have a coffee shop, restaurant and bar. Everything about this place is sharp and classy. I would definitely venture here and sit and enjoy a book alone or a cup of coffee catching up with a friend.

25/03/10 | Link | Rating: 5.0
20. Alex S.
Excellent value, with big enough rooms at reasonable prices, character (though not posh by any measure) and one of the coziest and most useful hotel lobbies anywhere - during the day it feels like an ivy league college library, with work being done, screenplays being written, whispering going on, and at night it turns into a lively but not raucous bar scene. Coffee at Stumptown is the best on the east coast, and the food at Breslin (and in room service) is top notch, probably because they focus on just a few dishes and don't try to be everything to everyone.

25/08/10 | Link | Rating: 4.0
21. Rhonda W.
Large dark modern funky black lobby.  expensive drinks.  attached restaurant. coolio DJ.  could meet cool people, depending on your definition of cool people.  Depends on what you're looking for but if it's dark people watching and tasty drinks, and a non-douchey place in gramercy/murray hill area near the 6 train, this may be your spot.

25/01/10 | Link | Rating: 4.0
22. Natalie B.
The Ace Hotel lobby/lounge/library hybrid is my idea of a perfect place to kick back, have a drink and relax with friends.  Bars and clubs take note - there's a reason this lobby is packed 24/7 with non-guests:  it's like an ivy league's old student union lounge area (it reminds me of Houston Hall at UPenn) with alcohol!  The drinks need some work, but the setting couldn't be more perfect for a relaxing evening.  If only there was a massive fireplace...

26/12/09 | Link | Rating: 4.0
23. Sebastian T.
Hip American bar... It just has what it takes! (usually has a looooong line)

12/12/10 | Link | Rating: 4.0
24. Lindsay S.
I've never stayed at the Ace Hotel but the lobby bar and the adjoining restaurant, The Breslin, are definitely worth checking out.  You would never know you're in a hotel lobby.  There is a bar in the back so there are people scattered throughout, sitting on large ottomans or standing and socializing while enjoying their drinks. The lobby and hotel itself is definitely cool... with abstract artwork, cool lighting, and lots to look at.  And you can make your night a memorable by snapping some goofy pics in the lobby photo booth.

18/06/10 | Link | Rating: 4.0
25. Michelle M.
The best coffee, shopping, and brunch conveniently located in one building. Also, how cool does "Ace" sound?

30/01/12 | Link | Rating: 4.0
26. John Chase M.
Fantastic lobby. Friendly and helpful staff. Room was spacious and decorated with a hip NW feel. Great brunch! Great coffee shop, Stumptown Coffee. Best latte in town. Comfortable beds and nicely tiled bathrooms. 20's feel. Will stay here again. The lobby turns into a club party after 11pm. Hipsters and downtowners congregate. Nice vibe! Loved the glass cases with stuffed birds.

14/10/10 | Link | Rating: 4.0
27. Allison C.
I've never stayed at Ace so I'm going to be one of many that comments on the lobby but it's a great place to just be. I can find a corner and write or whatever. Don't expect the service to blow you away but go there to be ignored.

08/09/10 | Link | Rating: 3.0
28. Jacob H.
First off, let me say that the regular hotel staff were fresh-faced and helpful...albeit disorganized. Also, the amenities of the rooms surpass those found at the SEA & PDX locations. These are the only reasons that I am giving them more than one star.

The problem with this location, and it is a BIG problem, is the management & fee transparency.
I don't own a credit card, and don't believe in them, so I use my debit card to rent cars or hotel rooms. The person at the front desk informed me that since I was using a debit card, they would need to put a hold on my card for the three days I was staying, plus a discount from a firend who works for Ace (Approx. $370). I thought that this was reasonable, so I told them to go ahead.
Lo and behold, I log onto my bank's website to find out that my account had a hold put on it by the Ace for $1470.
When I go to talk to the manager, he informs me that they are charging me for four day (I booked three) and in addition, they are charging me up front for all the incidentals I might take out of the fridge.
To add insult to injury, they tell me that I am not going to be receiving the room discount that had been promised to me,
Then on an upbeat note, they tell me that the difference on hold in my account will be credited back to me 7-10 days after I check out...'you mean a full pay period?' I respond.
Not all of us make an NYC salary, and vacations have to be budgeted for. $1470 is a big deal. Apparently I am not supposed to eat once I return home.
Complete Bullshit.
After conveying that this is all unacceptable, they finally contacted the bank for me and removed the hold. However, i was still charged the full rate AND the extra day, which I am still trying to rectify.
Now, maybe I am crazy, but I rent cars and stay in hotels all over using my debit card.  Every time that there are incidentals involved, I sign a form giving them the right to debit my account AFTER I consume them. Is Ace unable to download and copy a Hilton's incidentals form off of the internet, and print it out so that I can sign it?
If they had been more organized and up front with me about how much I was going to be charged, that I wouldn't get the discount promised me and the exorbitant hold, I would have turned them down and just gotten a place on Hotwire.
The Ace NYC's managerial arrogance and disorganization is remarkable.
And to think this review could have been avoided.

So to review:

- Instead of debiting you for what you use, Ace take out money for items you haven't consumed yet.

- Ace will charge you for days that you don't book.

- Ace will renege on confirmed discounts.

Wait for them to clean up their act in 6-12 mos before you book here.

20/05/09 | Link | Rating: 2.0
29. Niki L.
been here a few times, by myself or with friends, for drinks, coffee, burgers at night, and breakfast too. i love the ambience and the staff. prices are good for new york. good wifi. can be crowded sometimes, but consider it a good thing!!

22/02/12 | Link | Rating: 5.0
30. Leo S.
Currently the best hotel in Manhattan right now, hands down. Two fine restaurants, a hip bar, a gym, cool little extras in your room, and best of all, the most amazing staff on earth. You can not go wrong with this place.  At. All.

20/12/10 | Link | Rating: 5.0
31. E G.
I enjoyed my stay here, every member of the staff I ran into seemed genuinely interested in helping.  I don't really feel like writing an essay right now other than to say that I look forward to my next visit!

18/02/11 | Link | Rating: 4.0
32. Gilles P.
Ace is definitely worth checking out.  I think it was brave of them to open up in such a weird neighborhood.  Maybe this will be the next cool neighborhood.  I remember when Danceteria was not  far from this location on 29th street.  Definitely the out of the box thinking New York so desperately needs right now.  I was there recently to see that Q-tip was djing a very cool set of classics.  I would love to see the rooms upstairs at some point.  The place definitely has a raw energy thats seems to be genuine. It may a combination of the location and the building itself.  I really like it alot! Go see for yourself.

10/03/10 | Link | Rating: 4.0
33. Maria N.
Came here with a group of friends for pre-dinner drinks and snacks last week.  The hipster vibe is everywhere, lots of great people-watching, the cocktails were delicious... the thrice cooked fries were just as amazing as they sound.  We sat for about 2 hours and never felt rushed to leave.  And a photobooth!

07/03/11 | Link | Rating: 4.0
34. Kevin G.
Four stars because of the huge improvement the Ace makes to its otherwise drab neighborhood context. Like its West Coast counterparts, the Ace New York is a fun, smart, casual, well-designed hotel, and a magnet for upwardly-mobile creative types, both local and temporarily imported. At first glance it's hard to imagine why the Ace team chose the "fashion" district for its NYC outpost, but certainly the price of the real estate and the beautiful bones of the existing structure had a lot to do with it.

Roman & Williams oversaw the Hotel's conversion and re-design. The lobby is very successful: R&W's eclectic, vintage aesthetic marries well with the Ace's casual, creative vibe, which is mostly reflected in the decor. The lovely coffered wood ceiling and hulking columns that marked the original design presumably survived the re-design untouched (or only lightly touched). Large communal tables and leather club chairs make the lobby an inviting place to hang out.

The other highlight is the Ace's suite of satellite businesses, which are currently opening one by one. Stumptown Coffee Roasters is terrific (see my related review if interested), and the Breslin restaurant, apparently opening really soon, is the subject of much recent blogging. More perplexing but no less exciting are the signs on 29th St. advertising the opening of an outpost of Project No. 8, the much-loved cult boutique with two locations below Delancey. Why perplexing? The Ace's ethos seems to revolve around a stylish embrace of all things approachably well-designed, economical, and American, whereas Project No. 8 stocks products that, while certainly very smart, fun, and stylish, seem more at home in Neukolln than near the N train (signature project No. 8 pieces include Natalia Brilli's conceptual leather-covered jewelry and objects, Bless capes and Schiesser x Kostas Murkudis underwear). Odd pairing or no, I'm excited to see what kind of wares the PN8 team decides to stock at their Ace Hotel location.

The only disappointment for me has been the rooms themselves, which, while appointed with lots of fun objects like record players, guitars, and unfortunately-named Smeg retro refrigerators, feel oddly soulless, unscaled and more like a converted basement rec room than a hotel room. I know that's the point, but I still think Roman & Williams missed the mark. Rooms in other Ace properties have a vibrancy and wit that's just missing from the New York rooms.

Overall though, the Ace is a saving grace for this awkward, drab pocket of Manhattan, and I for one am very glad it's open and thriving.

29/09/09 | Link | Rating: 4.0
35. Edward W.
A great place to stay. Stylish, friendly and clean. The people that work their are friendly and helpful. Absolutely spectacular!

25/05/10 | Link | Rating: 5.0
36. Billie C.
I have not stayed at the Ace hotel, but I LOVE their lobby lounge.  It is casual with a great energy for creatives!

05/03/10 | Link | Rating: 3.0
37. Nicole R.
I'll try it again!

05/03/11 | Link | Rating: 3.0
38. Nick R.
Racket- juvenile doorman at the hotel tells everyone they can't come in because it's overcrowded, but be sure to go have a drink at one of the hotel restaurants before coming back to try again. Of course when you walk through the restaurant to get to the lobby, it's not really crowded. Hilarious hijinks guys, may it bite you in the butt.

24/11/10 | Link | Rating: 1.0
39. Dave H.
Completely amazing.  I stayed with some friends there.  They had a bunk bed room and I had a suite.  Both of them were completely cool.  It is weird to have the hotel lobby be...well, pretty much be a club at night...but that seems to be the wave of the future.  This is now my favoritce place in New York (along with the Jane Hotel....both are awesome) to stay if I will be int he city with friends.  The designers who did this place should get an award or two.

16/12/10 | Link | Rating: 5.0
40. Colin L.
I came here for the second time Saturday night with a friend for some pre-dinner drinks and I have to say that I'm a big fan.  The crowd can be a little overly cool in a stiffling kind of way, but I had a good time!  The bartender made me a really nice dry vodka martini that was actually dry, and some guy bought my friend and I drinks for no reason (he was trying to pick her up, I guess), so I didn't even have to spend any money!  So if a place being overly cool means that it'll be stocked with single dudes looking to throw their money away trying to pick up chicks, then I'm all for being on the receiving end of their generosity!

21/02/11 | Link | Rating: 4.0
41. Charles B.
The rooms are fairly large (even the small ones) .The styling and decor of the room might not be for the average joe, as it does feel like you are spending the night in an urban outfitters store , but I do like it bordering on loving it, but I can also see people saying its a little to trendy for its own good. The Lounge downstairs is amazing lots of people to talk to, and all of the restaurants-bars attached are A+ as well

12/09/10 | Link | Rating: 5.0
42. Olivia H.
The ace hotel is a hipster hot spot. I stayed here for 3 nights and the place is very hip, and very cool. The one bad thing is the service. Very rude, and quick to snap. It's almost like unless you are a fellow hipster you are unwelcome.

23/04/11 | Link | Rating: 3.0
43. Mike D.
Excellent vibe, stellar crowd, tasty drinks, new & different location.  I really enjoyed the place EXCEPT for the 18% gratuity/"convenience" charge on DRINKS.  I'm fine with an automatic tip for food with a group, but NOT OK with 18% charge for a drink that wasn't mentioned/announced until the final bill was presented.  Terrible form, unnecessary and a terrible way for a generally hospitable place to behave.

17/02/10 | Link | Rating: 2.0
44. Denise C.
GREAT hotel, and I stayed for only $99/night! Great neighborhood and right by the subway, I'd highly recommend it. The only negative comment I have is that the two bartenders at the bar on the back wall of the lobby were rude and the service was really bad. One of the hostesses at the restaurant downstairs (not the oyster bar) was kind of rude too.

08/01/11 | Link | Rating: 4.0
45. Angie Y.
I'm staying at the hotel for 5 nights, this is night 4.  My initial impression was quite good for not knowing much about it, but it was somewhat close to work and a "trendy" boutique hotel.  The room is smallish, but with a good sized bathroom compared to some of the hotels I've stayed in around midtown.  It's perfect for one person, would be uncomfortable for two people.  Decor is Ikea use of space in a dorm room.  Bed is comfy which is high priority.  Staying on the 3rd floor though, it was noisy at night with construction going on outside the window.  I ordered room service, but you can't order off the regular menu at the breslin fyi.  I would stay here again as a work expense, but not worth the extra dime for personal stay.

24/03/11 | Link | Rating: 3.0
46. Jennifer L.
Great place to stop and unload for a while -apparently a great place to work or study too. My friend and I went in on a recommendation from a friend to get a couple of drinks at the bar. The drinks were awesome and we loved our bartender Edwin. Recommend.

10/01/11 | Link | Rating: 5.0
47. Joy J.
Love love loved my stay at the Ace this weekend.  Just for one day though so I'll have to go back soon.  I CANT WAIT!!!

28/03/11 | Link | Rating: 5.0
48. Sue P.
My friend and I got a bunk-bed hotel for a night (yes, it's true... we had legit bunk beds) for $99.  I'm not certain that's the standard price (I think the next night was listed for twice that), but we booked the day before so maybe it was a deal so they could just fill the room.  Orbitz, Travelocity and Expedia all quoted the same price (or more) as Ace's reservation online.  For being a 4-star hotel and it being NYC, I'd say it was a good deal, but based on the size of said room, in any other location it would have been a rip off.  The room was small, but I don't think it was designed to spend a lot of time in (you're in the city, so you should be out and about anyway).  As small as the room was, it was actually kinda cozy & comfortable and the decor was interesting (newspapers wallpapered to the wall), which is actually why we were interested in this place - it's not your typical cookie-cutter hotel.

The front desk was very friendly and responded quickly to our requests.  I was relieved that they did NOT provide a Gideon bible in the hotel room, and when thanked the staff member who came up to drop off a remote (we couldn't find one initially, then later found that it was way in the corner under the bed), he mentioned something about Ace being an agnostic hotel, which as an atheist myself, I dig.

Anyway, I had a good (though short-lived) experience here, and I would surely recommend it to others or return here myself should I find myself in need of a place to stay. It did appear to have lots of hipsters around, but that's not necessarily a bad thing (plus, I'd rather see hipsters than suits all over).  I never tried any of their food or drinks, so I can't comment on that, but nevertheless, I'd recommend it.

08/04/10 | Link | Rating: 4.0
49. John K.
The underground bar REEKS of body odor. The I just finished a three hour froff session with my dorm-mates body odor. The sorry i'm late I had a cross country meet body odor. The I used my soap money on beer body odor. It was pungent, man. The whole set-up was Saturday bingo-turned-lounge, with the makeshift bar constructed with fold-away tables and black tablecloths. It was a high-end frat-house basement set-up.

The upstairs lobby area is pretty cool; lots of seating, wide spaces. However the people at the door need a backhand across the cheek. It's a fucking hotel lobby, not the White House (then again, it's not hard to get into the White House). And if there truly are restrictions, don't be a douche about it. I just went around to the main hotel entrance and got in with no problem. Drinks are pretty expensive but nothing comes from a fountain hose. Yes, that's authentic, imported from New Jersey, fresh-bottled Coca Cola you're being charged an extra $7 for. The decor is very 1930's meets black-and-white British rock meets late 1890's vaudevillian theater. It impressed me.

It's a decent place to chill and a cool spot for a date because the music isn't that loud. And hey, hotel rooms are just a flight of stairs away.

11/04/10 | Link | Rating: 3.0
50. Bonnie L.
I came here for an afterwork drink on a monday night and the place was suprisingly packed.  We had to wait a few minutes to get a small space at the bar. This hotel lobby bar is designed to mimic a library with shelves of books and long tables for "studying". But funny enough there were indeed a couple of people there on their macs attempting to study.  Meanwhile, about 40-50 other people were on the sofas and lounges drinking and chatting away. This place is very chill and relaxing. The drink menu is kind of limited though in terms of beers and specialty cocktails.

29/03/11 | Link | Rating: 3.0
51. Tjarn S.
I would come back here and likely will come back here on my next trip to NYC. The staff is not yet worn down on their interactions with lazy hipsters. It has been a welcome retreat to the blistering NYC summer heat. The room was very comfortable and i slept very well... Super quiet.

22/06/10 | Link | Rating: 4.0
52. Fletcher C.
We chose the Ace on a whim.  We were only in town for one night and I was looking for something unique.  ...and I found it.

Pros:
-The porters are great guys.  They do the job they're supposed to do (and do it well), but they're also very easy going, helpful, and best of all down-to-earth.  

-The lobby is alive.  Whether you like that type of crowd (hip? young?) or not, the open space is always crawling with people.  I liked the vibe.

-The rooms.  Very unique, the beds are extremely comfortable, the guitar!, the desk, the insanely stocked fridge.  We got the worst view out of any hotel I think I've ever stayed in (our windows stared directly at a yellow construction-looking wall in something like a courtyard, but I didn't really care.  If we'd have been there for more than one night I might have asked to move though.

-John Dory Oyster Bar.  I had the best oysters I've had in a long time, and the fish was also great.  Most importunely, their service was excellent...Leah in particular.

-Christine(a?) a waitress at the lobby bar.  She was bubbly and fun, and a nice break from the rest of the wait staff in the lobby.

Cons:
-Bartenders at the Breslin.  We had drinks at the bar at night and were underwhelmed by all three of the bartenders.  They were lethargic, fairly rude, and cold.  The next day we were strapped for time while shopping around town so we decided to cut our day short and grab one last drink at the bar as our sendoff.  We walked in, sat down, and waited.  There was ONE other guy at the bar.  The first bartender looked at us and then back to the drinks he was making.  No biggie.  We waited.  A second bartender came over, looked at us, and then picked up some lemons, and commenced to slicing them.  He never looked up again.  After ten minutes of sitting there I walked over and asked if we could get drinks, and bartender one said yes.  Bartender two then walked over with a menu, tossed it at the bar in front of me, and went back to his lemons without a word.  We got up and left.  ...I don't expect bartenders to be best buddies, but at a place like the Ace, where you're obviously supposed to be made to feel comfortable, this bar was the worst.  And don't say "Hey it's New York."  

-Bartenders at the lobby bar.  They're better than the ones in the Breslin, but not by much.  After the Breslin experience we went to the lobby bar, and when I ordered my drink he rolled his eyes, repeated the name of the drink under his breath as if I'd just invoked Satan, and then made it with, well, anger.  When he asked me if I needed anything else I joked, "Only if I can find a drink for you to make that's more annoying that this one," which actually did make him laugh.  Maybe the menu drinks are too complicated for them to make?

-Our TV was broken.  It would work for 5-10 minutes and then everything would turn green and/or freeze.  Judging from some other reviews I've read here this seems to be common.  That's pretty sad.  

-Our toilet had either never been cleaned, or someone had used it before we got to the room.  Nothing worse than walking into your room for the first time and finding urine and feces in your toilet.  The rest of the room and bathroom looked clean.

I've rated this hotel 4 stars because despite the few cons I've mentioned I really enjoyed my stay and would consider staying there again.

19/07/12 | Link | Rating: 4.0
53. Guy J.
We came to the Bar of the Ace Hotel but could not get in. Apparently the place was over crowded by the doorman's sense of self importance

15/06/11 | Link | Rating: 1.0
54. glenys J.
I couldn't have asked for a better hotel.
Service was perfect, without being annoying and fake or too "chill".
Rooms were super comfortable.
I can't imagine staying anywhere else in NY.
Worth every penny.

10/07/11 | Link | Rating: 5.0
55. Iris B.
I didn't stay at Ace Hotel but rather enjoyed the lounge and restaurant which was an unexpected find in Midtown and very cool... good looking well dressed crowd, yeah def hipster types, but the atmosphere was relaxed, drinks were good, and the food was delish.  really good.  a bit pricey but definitely a great place to stop in for a drink with friends or a date.  The ambiance is chill and you can have a conversation here.  The decor is very trendy and they have a photo booth in the lounge which was a cute touch for once you get a buzz on.

28/01/11 | Link | Rating: 4.0
56. Nathan V.
Wow the Ace has really outdone themselves with this hotel. Loved the Stumptown, loved the lobby. Cute shops. All the employees were super nice and there were many comfy couches to lounge on during an early December rain storm. My only complaint would be the price of the rooms (but hey I get it, it's NYC) and drinks - we had two at the lobby bar and it was $28. Ouch!

08/12/10 | Link | Rating: 3.0
57. P S.
Loved my first stay at the Ace!  Design is given top consideration here and it shows; every detail about the hotel and its decor is clearly very well thought and executed flawlessly. Style isn't all the Ace is about though, I also found it luxuriously comfortable.  And I was even staying in one of the "cheap" rooms!  Very comfortable bed with great pillows and linens.  Staff was friendly and attentive.

The one small thing that I would've changed about the room was to make it darker.  I am very picky about it being as dark as possible in my hotel rooms In the morning, and a fair amount of light came in through the frosted glass of the bathroom door, so maybe window shades on the bathroom windows would be a nice addition.

It's a great place to stay if you're traveling alone and would like to get a bit of a NYC nightlife experience but don't know anyone in town.  Just head downstairs to the lobby bar, it's an actual destination, not your usual hotel bar scene

Be warned though, if you do get drinks in the lobby bar, the gratuity is already included in the price!  Which I thought was uncalled for and maybe even a touch sneaky since it's really hard to read the stamp on the receipt that tells you this, especially in the dimly lit bar area.  I ended up double-tipping on a few drinks before realizing it and was quite displeased since the drinks are pretty expensive already.  And what if I didn't want to tip 18%?  That should be up to the customer.

My only other caveat is that while you are treated like royalty walking into the Ace with your room key, your friends will not be as lucky if you're not with them.  Once it hits early evening, your friends won't be able to come into the lobby to wait for you to come down.  They will have to stand in line outside (in the 102 degree temps!) with the rest of the folks waiting to get into the lounge for the night.  And they may be notified of that rather rudely by the bouncers, it seems.  I understand they are trying to keep the lobby from becoming overcrowded, but if someone says they are meeting a guest, I think the Ace should take the chance that they are probably telling the truth and let them in.  Maybe restrict them to standing in the check-in area or something.

All in all, the Ace Hotel is top notch and I absolutely recommend staying there.  It is going to be my go-to hotel in NYC from now on.

24/07/11 | Link | Rating: 5.0
58. CeCe S.
Service is nonexistant--which is a particular problem because the hotel is in the middle of a not-funky, not fun discount costume jewelry district. Many of the rooms are windowless and dark. Try to find a concierge. (I dare you.)

Dropped off a package for a friend who had checked in there and the friend NEVER got it. Although I took it to security myself. (I had to, it wasn't like anyone who worked for the hotel was going to help me or help one of their guests.) So I'm guessing they have theft problems too.

24/06/11 | Link | Rating: 1.0
59. Jenn C.
One of my fav hotels in NYC. Had a good time at their second birthday party last night. Happy 2nd Birthday ACE! Great space, food, drinks, decor, and vibe. I also love that my artist friend has one of his drawings on a wall in one of their rooms. When he worked on his piece we were able to stay in one of their awes rooms. It  was great since we both live in NYC so there really wouldn't be any other reason for us to book a room. Maybe i'll pretend to be an out of towner like most of those living in our city and plan a trip, eh?

15/05/11 | Link | Rating: 4.0
60. Ben M.
One of the best hotels I have stayed in. From a design perspective the attention to detail and consistency through out are superb. great crowd and the open desk area is great for traveling freelancers.

19/08/11 | Link | Rating: 4.0
61. Jennie M.
This is a review of the lobby only! This place is fast becoming my favorite place to work and network in the city. I love hanging out here with my fellow hipster/entrepreneurial/geeky/cerebral types. Lots of great communal space to crank up the laptop and work (with free wifi) and lots of comfy chairs and sofas to chill on. Plus the waitstaff is fabulous. You can order breakfast with French press coffee in the am, tasty sandwiches for lunch, and enjoy cheese plates with your cocktails all from the same spot. (I recommend the "Rock the Casbah")

06/08/11 | Link | Rating: 5.0
62. The C.
Taxidermy Civil War Speak Easy? Charming!

Ace does it right. Each location is special onto it's own, embracing the surrounding city with every detail of design. The New York location is no different. The rooms are simple and functional without leaving design out of the mix. Confirming my theory that good looking hotels do not have to cost $400 a night.

The Lobby bar is quite crowded on the weekends, but if you're able to grab a seat on one of the many tattered couches, I'd definitely recommend getting a drink before heading out for the night or if you're in need of a night cap. The service is what you would expect from this make shift corner saloon, however they will make any drink to order and do a decent job of it.

The crowning glory is Stumps Coffee located off the elevators and accessible off the street. After visiting the Portland location, this caffeine lust might have been the deciding factor on staying at the Ace. Who doesn't like perfectly brewed warmth and home made/old fashioned pastries served by dapper dandies?

I look forward to returning when the Breslin Bar & Dining Room (menu designed by Ken & April of Spotted Pig foodie fame)  is open off the lobby entrance.

04/01/10 | Link | Rating: 5.0
63. Tim G.
The bar is too loud,
too hip, and the service there
is pretty dismal.

27/12/09 | Link | Rating: 2.0
64. sarahjane s.
Super comfy, unique and conveniently-located hotel for those looking for a home base in NYC. The rooms are very comfortable and the service is top notch. The added bonuses of dinner at the Breslin and Stumptown coffee and a croissant in the AM make for some serious points as well. Only thing to note for those looking for a refuge in the city: this isn't your place - it's a hotspot, so much so you can expect to battle a line to get into the lobby on a Friday night. But if you're up for being part of the action, the rooms upstairs are quiet, lovely and homey. A perfect spot for a SF girl stopping by NYC.

22/11/10 | Link | Rating: 4.0
65. Tammy S.
Loved the lobby, very hip, very chill, not wanting to get up. The coffee shop were awesome with a sexy peak view of the Empire State Building. This is a place where you just want to hang out and be very comfortable. From the furnitures to the menus, everything were made from recycled materials.Cool! Seattle based does it best!

07/03/11 | Link | Rating: 4.0
66. Johnny M.
Met up with friends in the lobby bar, which is a great place to park yourself solo or with a group. Some people are typing away on their laptops on beautiful work tables, some may be completing school work/reading a book (which is only advised if you enjoy dim lighting while you work), while others (like me) are sipping on cocktails and talking about the Real Housewives. Speaking of their cocktails, I ordered a Bloody Mary and it was one of worst ones I've had. Too tomato-y and not spicy enough. But a super cool atmosphere and (not so) hidden gem.

02/01/11 | Link | Rating: 4.0
67. Bobby J.
I didn't stay in the hotel, only ate in the lobby.

2.5 stars - Front desk and doorman were great.  Very polite.  Place has a good vibe and looks nice inside.  The food was quite tasty.

Most of the staff in the restaurant/lounge are very poor.  I expect the "too cool" + slow as molasses service in LA; but not NYC.  They are incredibly slow, were griping about tips within an earshot of customers (meanwhile they add 18% gratuity on ALL checks)  and are just really awful at service.  They didn't bring utensils or napkins with our food, took forever just to get the waiter.  Also, upon paying, they didn't have $11 in change for my check. (they're running a restaurant...go to the bank and get change before you start service.)

Oddly, there was a guy with a dog running all over one of the couches, scratching, rubbing etc on the fabric.  Pretty rude that some unsuspecting sucker will now sit on the couch and will walk away with dog hair (and perhaps fleas) all over them.

03/02/10 | Link | Rating: 3.0
68. Love M.
This is a type of place I would recommend to my younger brothers.
It's  HIP,  yet bit like an " upgraded" version of  youth hotel.
I am talking about the people who are staying. They can be young and noisy.

I would say, this hotel is much better than pod hotel in midtown.

11/01/10 | Link | Rating: 4.0
69. eliza b.
i can find no faults here.
me & a "few" other gals had a great time staying with Ace for a bachelorette extravaganza.
the dress code for employees is "cool camping guy / gap shopper" and i had a meltdown when a nice looking boy took our bags out of the car for us - i was convinced he was going to sprint away with our belongings & we'd fallen for the dumbest trick ever - turns out he worked there and was just being extremely helpful. i don't know what he thought was going on when i refused to get in front of him. i am a creeper.

29/03/11 | Link | Rating: 4.0
70. Hannah H.
I don't get all the 4 and 5 star reviews.  I checked into this hotel last December for a quick business trip and decided to stay here due to what I thought was a decent hotel room price thru Quikbooks.  Never again!  The customer service is severely lacking -- our luggage went missing for hours when I had requested a change of room due to the minuscule one they had originally put me in (even though I had booked a king deluxe).  The management's response was, "let me give you a drink on the house"...WTF?  This is how you handle missing luggage???  Also, as it turned out they double charged us on so many items, my closing invoice was a joke.  

I don't care that the magazines have deemed this place the hippest hotel in all of NYC -- it was more like a "Disney-fied" version of hip to me.

The Ace is the hotel equivalent of Urban Outfitters...it looks authentic, but it all just falls apart after the first wash.  Now only if this hotel had a return policy...

16/02/11 | Link | Rating: 1.0
71. Euphrosini S.
You kind of have to hand it to whoever had the bright idea to place Ace hotel in midtown.  It's like a little hipster oasis in a sea of suits and dirty midtown stores.  There is definitely no direct competition anywhere near here and it gives "creative types" stuck working or meeting in midtown a place to relax and unwind in their own little trendy environment.  From the looks of it, that seems to have been a large need met by the geniuses behind the concept.

I went here mainly to buy a bag o coffee as a gift for a fellow coffee lover and was recommended Ace Hotel.  I was actually really surprised to find this place given the surrounding neighborhood.  I initially thought I had mixed up the address somehow until I spotted the men in flannel standing outside smoking.

The coffee shop was tiny but the dapper gentlemen serving very delish coffee in their vests, page boy hats and staches were friendly.  I received a free cup of french press coffee with my purchase of a bag of coffee beans which I thought was a nice touch.  

If I am ever to be forced near the area again, I would definitely consider this an option for retreat.

16/12/09 | Link | Rating: 4.0
72. natalie p.
On one trip, I literally hopped from Ace to Ace.

Starting in Seattle - Portland - NY, we Ace'd it the whole way through and had an amazing time.

The decor is so funky, my room in NY was huge, and everything inside was big too. Not bad for a NY hotel - only prob at the time was that the NY location was just open so there were still a few growing pains...but the staff were so friendly and awesome.

Located a little off where I usually like to be but all in all quite convenient near K-town and Macy's.

23/07/10 | Link | Rating: 4.0
73. James L.
Pretty cool lounge. Came here last night before all the subways shut down for hurricane Irene, so it was pretty empty. Honestly only stayed here for 15 minutes and left. But it seems like a good place  to go to during the winter time. It gives off a cozy feeling.

27/08/11 | Link | Rating: 3.0
74. Reggie G.
My family stayed in Ace Hotel over Christmas and the crazy snowstorm this December.  There are so pros and cons.  It is a beautiful hotel with a really warm, funky lobby with lots of places to sit and have a drink or work on your laptop.  It's a cool space with very forward, fresh design and thoughtful touches.  The rooms are really nice but can be a bit chilly in the winter - the heaters are great but also turned our room into a sauna.  We stayed in the same class room as our parents but ours was significantly smaller and had a few drawbacks.  Our bathroom and shower were so small that the shower curtain would blow into the shower and stick to you pretty much the whole time you were showering.  Also, there was no light in the open closet area so you could barely see what was in your suitcase.  Lastly,the bed was supersoft and gave me back pain unless I layered pillows under my lumbar while I slept.

That said, the room was adorable and they have lots of nice touches like blank sheet music by the bed and really cool furniture and bath products.  I don't know if it's worth the price tag though.

I think if you get the right room, this place is much better.  We had 708, don't get that one!  My parents were in 717, which was much nicer.  I would say feel free to ask for a different room if yours seems too small because they aren't all the same.

03/01/11 | Link | Rating: 3.0
75. Swati H.
This review is just for the lobby and not the hotel rooms. The hotel lobby is a very nice, laid-back, lounge-ish place to chill with your friends and have a few drinks. They make really good old-fashions!

11/12/12 | Link | Rating: 4.0
76. John P.
The Ace Hotel lobby/bar is in class of its own.

It's very rare for a place to be both trendy and friendly, but you can expect it here.

26/07/11 | Link | Rating: 5.0
77. Ana G.
I love discovering new spots in New York City...those hidden little treasures, that you don't want to share with too many people.....While browsing through Opening Ceremony store, I got the glimpse of what looked like an Oxford library, but with beautiful lighting....and drinks! I walked into the room featuring high ceilings, mosaic tile floors, rare vintage finds and comfortable suede sofas...what a perfect Sunday afternoon spot....

Designed by hot designer duo Stephen Alesch and Robin Standefer, it is a fresh, modern, hipster reincarnation of ancient Hotel Breslin, opened in 1904. More at nymag.com/listings/hotel…

28/03/10 | Link | Rating: 4.0
78. Tim W.
Yes a line, yes it takes awhile, yes its worth it.  As a jaded New Yorker for over 10 years i must pause and remember that SOME folks still say hi how are you before the order is taken...they do hospitality as well as they do coffee!

29/10/11 | Link | Rating: 5.0
79. Julie W.
Pros
- Clean
- Trendy
- Live music on Sundays
- Free Wifi
- Great coffee downstairs
- Very walkable location. Walked alone at night, felt pretty safe until 1 block near the hotel which was pretty empty and dark but OK.
- Good price for location
- VERY friendly and helpful staff, hard to find that in NY.

Cons
- Shower was over a old fashion tub, making shower curtain awkward
- Shower head was 2 feet above my head, and super hard to use without getting my hair wet
- Small room. Wouldn't have wanted to share the small double bed, but  room and bed size were okay for traveling alone.
- Small fridge is full of minibar stuff, you have to take it out to use it for any personal items.
- I don't think there was coffee in the rooms, but there was a great (but expensive) coffee bar downstairs
- Fitness center is super small, about the size of 2-3 hotel rooms. Includes small studio space for yoga area

06/08/10 | Link | Rating: 3.0
80. Kyle S.
I had hot chocolate from Stumptown that wasn't actually hot. Just warm and then room temperature but I'm not a coffee/hot chocolate elitist.

The atmosphere in the lobby seemed cool but perhaps a little too trendy for my taste. Lots of Europeans were hanging out. I would say that this is potentially a cool spot for writers to work, assuming they have wi-fi. There are lots of different types of seating, including a long table that's something out of a library.

The room has a libraryish feel to it with scattered book cases and a darker lighting. (Are libraries darkly lit by nature?)

It wasn't overly loud but the only time I was there was a Sunday afternoon. I've heard The Breslin is a really good restaurant so I may go back. But this hotel lobby feels like one of those trendy Euro jobs that make me feel like I should be wearing a leather jacket and lots of hair gel.

28/03/10 | Link | Rating: 2.0
81. Jasmine F.
Sorry Ace...I am so disappointed. I loved you so much in Seattle and Portland, and I was so looking forward to our planned dalliance in New York this week. Unfortunately, you are slow on your feet and informed me that your doors would not be open in time for me...a mere 48 hours before my scheduled arrival in NYC.

I do appreciate your efforts to hook me up with the Hudson, who is no doubt comparable to you in attractiveness, but the location is appalling. I went to great lengths to avoid the Theater District on this trip, and am exceedingly unhappy I now have to spend my vacation in the thick of it.

Sadly, I can only afford to make this bicoastal journey once a year--if I am lucky--so I won't be able to take you up on your offer to enjoy your no doubt exceedingly stylish quarters "any time in the next year" at your fantabulous introductory rates. Oh, Ace...boo.

20/04/09 | Link | Rating: 2.0
82. Scott K.
If ya a hipster then this is where all they stay when they are out of town in NYC.  It full of people who where vest and headphones in the lobby surfing on the macs.  If you can't stand those people don't stay here, otherwise a very nice and trendy looking hotel.

24/10/11 | Link | Rating: 4.0
83. Aaron M.
xoxo to the Ace Hotel. True, the legions of hipsters in the lobby is slightly weird, but what I loved about this place are the details. The old mosaic tile floor that was left intact, the industrial pipes used to build shelves, the Pendleton blankets, the tone of voice that made me want to steal hangers printed with "You would look good in that." (Why thank you!)

The price is good for Manhattan, too. And you skip the stuffy/fancy grandeur of other NY hotels for a place that feels comfortably retro and lived-in, while also feeling very 'now.'

24/03/10 | Link | Rating: 4.0
84. Irina L.
Abbreviated version:
This is what one would call a post-revolutionary, industrial, funky-mixed-with-retro-vibe establishment. I think its target market should be the 20-30 year-old hipster crowd.

While from a "let's try something different" point of view this WAS a different place to stay at, from the practical perspectives of "I prefer something quiet and cozy" and " I like my full night's sleep uninterrupted", this is not the right destination.

Full, detailed option:
The decor is on the dark side: various degrees of grays & blacks (very Gotham City), with the occasional whites thrown in. The lobby is a huge dark open space, with long communal tables and industrial factory long-armed lamps permanently attached to the surfaces, running in the center of the ground floor, dividing it into two seating areas. One area has huge sectional couches arranged in two large rectangles, due to accommodate up to 10 friends (or strangers,as the case may be. For the latter, be careful maneuvering over others' legs, if you are unlucky to find the seats at the center of the section.) The other side of the "great table divide" has more intimate seating arrangements with couches and arm chairs. But good-luck finding a seat: every time we passed through the lobby, it looked like a mass of college students and unemployed grads, virtually all on laptops, iPads, iPhones or another "smart" gadget.

Upon (early) check-in, the staff (all dressed hip, girls with funky asymmetrical cuts or stylishly-messy "I don't give a damn if you don't like it" longer locks) were accommodating to find us a room, and took the time to find info and write the details to some food questions we had.

We were in room 1008. Again, "different". Long, winding, very dark hallways, but the room was surprisingly light, and a decent size, for two people. The bathroom, however, while "en-suite", was a long, narrow space: awkward positioning of the tub and sink mandates stepping between the two side-ways, in"S" twist, to reach the loo. A larger person would have tremendous difficulty maneuvering in this confined space.

The room had a 7' window, thankfully facing open space, as we were on the 10th floor. That afforded lots of daylight, and nice views of the buildings near-by. The bed was positioned to face the window, directly. I first found this uncomfortable, but the unadorned window had shutters, swung open to the sides. The king-sized bed was quite comfortable, with four king-sized pillows, warm duvet and a large plaid blanket as a bed-cover. But, too close to the front door.

The lighting in the room is unconventional, too. The same vibe: factory lamp, stark light beam, as opposed to the softer light one prefers in a hotel room. I did get a kick out of the bathroom light bulb, which, after the switch was flipped, took a few seconds to "warm up" and lit up gradually, as opposed to instantly.

Now, the "uninterrupted" sleep topic: not happening, unless you are 3 sheets to the wind or on some other "helpers". I sleep with ear plugs, and my husband usually sleeps like a log, anywhere. Not here. And we did have a few drinks while out, followed by some bubbly at the hotel. However, the "ding ding" and the sliding doors of the elevator, the baby crying in the middle of the night (not ours), the footsteps and conversations of people in the hall were all too loud. Add to that the car alarms, sirens, honking and yelling on the streets below, along with the howling winds outside - the cacophony was non-stop.

It is now 5:45am (yes, AM) and I hope to fall asleep from exhaustion, because none of the above noises will subside: someone's baby will be up again soon, crying. Thankfully, we are paying a lower price through a promo: $149 for a king- size-bed room. I'd freak out if we had to pay the standard rate $270.

18/12/11 | Link | Rating: 3.0
85. Mary Ella D.
New YORK!!!  I thought I left my heart in San Francisco, but apparently it's kickin' around 29th and Broadway somewhere...

Plenty of apples in the Big Apple!  Within a block of the N-R-W-Q Subway line and only a step onto the sidewalk to get a cab! Walls wall-papered in encyclopedia pages and old newspaper cut-outs! Those old timey hot/cold handles on the sink! Ironic lodge-like lobby! With a bar?! And a photobooth?! Croissants and coffee AND orange juice every morning?! The cutest little "Thanks for sleeping with us, xoxo - ACE" notes everywhere, not to forget the ever so stylish, classy and friendly bunch of employees and staff. It's the most accommodating, totally boss, completely rad and awesome joint you can find in the heart of NY.

After working out the 'sitch with the temporary hold on my account (which they were more than happy to fix)... and after four nights of not having a functional shower (which was only because of the whole newness of the hotel)... the Ace Hotel was tops! It's the cat's pajamas... well, it's ACES!

20/06/09 | Link | Rating: 5.0
86. Navid T.
The Ace Hotel is better during the day than at night. During the day you can go relax, work on a project, study, eat, socialize...literally almost anything you want. The coffee is via Stumptown, conveniently part of the hotel and the mood and scene is happening...I'm usually in the area grabbing a sandwich from no 7 subs right around the corner so I typically stop by and the ace and get some coffee...its good stuff

10/11/11 | Link | Rating: 4.0
87. Holden W.
Review for lobby/bar area:

Chilled version of Rose bar: lets pretentious but also less exclusive with younger crowd and easier door, good place to have a drink with appetizer, and catch up with friends. Good door screen so place doesn't get too crowded and nice staff attitude would warrant a visit if you are fan of lounges. Was hoping but didn't see many hipster-looking creatures...

fyi, there is hip-hop club in a basement which might be worth to check out, called Liberty Hill, but we left before midnight so it was just warming up

16/05/10 | Link | Rating: 3.0
88. Sarah D.
Went on a Friday:
Vintage, hipster lounge/bar.  Low lighting, library tables with MAC computers and glasses of wine.  Got very crowded by 7pm.  The place to be.....

A bouncer showed up outside the entrance - barring people from entering the property by 7:30pm - A friend who was meeting us for dinner/drinks next door at the Breslin restaurant was NOT allowed inside.  I even went out to meet her and tell them she was with me.  No entry.

So, she had to sneak through the restaurant next door.  That was a bit dramatic, eh?

Loved the decor and architecture - will return!

21/11/10 | Link | Rating: 4.0
89. Jessica M.
I'm surprised I haven't seen a trend story on this place yet in the Sunday Times. As other Yelpers mention, the lobby is a smorgasboard of personality.

Adjacent to the Breslin, an eatery run by the team behind The Spotted Pig and whose onion soup is already critically acclaimed...this plaza is where freelancers, web designers, entrepreneur's and the well-heeled converge since Shake Shack is off limits due to blustery winter.

The Stumptown Coffee up front is an absolute joy. My $3.15 cappuccino was delicious and I sat in the lobby chatting with an old friend for hours.

**** Didn't stay in a room here, just kicked it, drank coffee and sampled food.

19/12/09 | Link | Rating: 5.0
90. annie c.
Loved this hotel! Would love to stay here again, very hip and full of action, particularly at night to watch the hipsters crowd over their laptops and sip whiskey. OR you will likely see drunk midwesterners get kicked out as I did! good times.
The best thing about our room was the turntable and record collection! Loved it. The bed was incredible and the soap/shampoo they have here is much nicer than the stuff normally available.
SKIP, stompton coffee, attached. Their FU attitude is not worth it and skip the Breslin for breakfast, breakfast shouldn't cost that much!

20/09/10 | Link | Rating: 5.0
91. Ezra H.
Makes me miss the quirky,  stylish,  funky,  late century modern Pacific Northwest...  viva the Ace!

23/05/10 | Link | Rating: 4.0
92. Brian M.
I came here to meetup with my cousin for some wine after a night out with my friends in Ktown. I'm guessing this is one of those "it" places around this place...considering the area around the hotel (from West 30th Broadway down to like 21st), is filled with wholesale stores and really nothing is open at night and kinda creepy. Well, there was a line at 11pm to enter the bar/hotel. We waited aroune 5 minutes and were allowed to enter. The bar/lounge had loud music, people singing, some hipster-looking crowd as well as just normally-dressed guests. We ordered wine and some cheese plate ($10) which I thought was pretty good. The cheese selections were good and it was accompanied with caramelized onion. The waitress/server was friendly and we got our drinks and food pretty quickly. I liked how they weren't trying to get us out of the place even though we were done (people were still outside waiting in line to get in) and let us have some time to chill. Overall, I had a nice experience. A glass of Sauvignon Blanc costs $10 here. There was a 18% gratutity added which I guess is the norm since it's a "hotel"

14/11/11 | Link | Rating: 4.0
93. Steve L.
Haven't stayed there but I really liked the bar / coffee work space.  Attentive service, food, caffeine, booze and free wifi.  Does life get any better?

06/09/11 | Link | Rating: 5.0
94. Feed Me N.
Wow, no one has mentioned the fries? The fries are SOLID. Yum to the crisp. Potato lover's heaven. Thick cut with a great dip. Never tasted a fry quite like Ace's in NYC.

Bar scene on a Thursday night was pretty packin'. Mix of twenty, thirty and even forty somethings. Biz school kids, hipsters, Wall Streeters, and Euro folks.

Spacious, gorgeous space.

Still amazed a place like this exists on 29th and Broadway. I normally don't review bars I like, so I can keep the crowds away and have it all to myself but I think the cat's out of the bag on this one anyway.

05/02/10 | Link | Rating: 4.0
95. Joel S.
Summary: nice but ineffective staff, no breakfast

---------
Last update: last night the manager, Brandon, sent a bottle of wine to the room, I guess to make up for everything mentioned in previous review. That's a nice gesture.

Unfortunately, this morning at breakfast they have solved the bread shortage, but still no juice.

WTF? Guys, you are running a HOTEL. A real HOTEL. Not some kind of grunge, arch-hip, kind of hangout for your friends. A hotel that promised breakfast needs to have breakfast.

Me: "geez, you guys were out of juice yesterday, too."

Gal behind b'fast counter: "yeah, there's really nothing we can do because our supplier hasn't delivered any."

Me: "why don't you just go to the supermarket?"

Gal: [pause] "oh, yeah . . . I don't even know where there's a supermarket around here.]

* * *

Wow, that really is a tough one. How on earth could anyone be expected to find a supermarket selling orange juice in Manhattan?

Maybe I should have offered to google it for her?

07/09/09 | Link | Rating: 2.0
96. Rachel L.
I stayed here for almost 2 weeks and loved every minute of it. The bar, and the Breslin restaurant are obviously  fantastic to visit, but it was the attention to detail throughout the hotel, and the staff was incredibly friendly. There was always a fun surprise and a smile around every corner.

08/12/11 | Link | Rating: 5.0
97. Katy O.
Cool hotel. Lobby is FULL of hipsters who don't give a fuck, but the staff was friendly, not pretentious. You get this cute little Levi's denim/leather wallet to put your room key in. I stayed in a large double double room-there was no natural sunlight-but I did book the hotel 10 hours before my arrival so I'm sure I didn't get any priority. The room was decorated like an apartment-cool, retro looking fridge, one wall was covered in pages from an old book, really great bathroom. Stumptown is a great place to get coffee-hot guys in fedoras will make it for you! Awesome location in Flatiron district, too. I came back to the hotel at 2am and there was a DJ and loads of people hanging out-great vibe. Definitely not a place for your parents, it was hipster city. Definitely coming back. PS: NO BED BUGS BOOYAH. And free wifi too!

27/06/11 | Link | Rating: 4.0
98. Jeff M.
I have never stayed here, but had dinner in the lobby as well as a few drinks at their bar.  The pickle-backs are the best I have ever tasted and really is the draw for me.  This place gets a bit crazy on party nights, so definitely be ready for that.  This place seems to be the hipster home base, which is not really my scene.  Based on what friends have told me, the rooms are not the best, but I cannot judge firsthand.  I will however be back every time I visit for a pickle-back and maybe some dinner.

24/01/12 | Link | Rating: 4.0
99. emily L.
I was here alone for work for the first time b/c my usual hotel was booked on the day I was going to be in town. I found the staff all very friendly and authentic without being overly formal and I appreciate that. If I had some more time and no meetings, I would have checked out the bar area and restaurant (s). Next time. The location can't be beat--walkable from Penn Station and walkable to Union Square/Flatiron/Madison Sq Park. My only complaints: the light in the bathroom was too dim, my room service granola (1/3 of a cup at most) was spendy ($15 I think) and my tv remote batteries were low. Otherwise, it's a fun hotel with a definite hipster vibe. Next time I'll pack my own homemade granola.

17/04/13 | Link | Rating: 4.0
100. Thompson P.
The Ace Hotel felt like I was moving slowly through an art student's thesis on what could be wrong with a pretentious hotel space in Manhattan. I was lured there by the promise of a gourmet cup of coffee. I have to admit the coffee is awfully nice to look at. The foam in my friend's macchiato took a white heart shape, which shape was lovely to look at moments before I sipped an espresso seasoned with ash and broken promises. How I wanted to like you, espresso! Your companion drink has a heart shape in it; how can I hate you so much? I was determined to soldier through it-- I paid, dammit-- but instead I threw a good third of it into the trash. To date I have thrown exactly one cup of espresso in the trash, including the one I just mentioned.

Okay, so the "fresh coffee" other reviewers have raved about was a bust.

The Ace Hotel's next bolgia was the lobby, which I was told would double well as a restaurant/bar. At first glance it seemed like a cool place to hang out. People are scattered everyone enjoying conversation, and many of them were not hard on the eyes. The decor of the room itself was pleasant enough, although everyone at our table complained about how loud it was.

With my mouth still feeling like I had eaten a copy of The Road I was excited for food. I ordered a green salad and the Ace Hotel's signature Bistro Burger. Or Bilkin Burger. Or Bushido Burger. I have no idea what it was called, because it was terrible and solidified my decision to never again to eat at the Ace Hotel with my very first bite.

Then the bill came, a piece of paper that outlined the double penetration that was about to happen to my wallet. Not only did I pay $17 for a too-rare burger with cheese too fancy for consumption, but the Ace Hotel graciously provided an 18% gratuity for my waitress who, while love and kind, was for most part in absentia.

Although I came away with a severely unpleasant potpourri of tastes in my mouth, I can't fairly give this place one star. The decor seemed like it might be nice to soak in the atmosphere with friends, and while the booze was priced well outside my $5 comfort zone, I've drunk much, much more expensive beers in New York City.

28/08/10 | Link | Rating: 2.0
101. masateru y.
great space design and high end trendy style, great choice of coffee bar, lounge space is always so many people of tourists and local people, too.
Just go least busy time to enjoy the space, restaurant and good coffee.

27/01/11 | Link | Rating: 5.0
102. Dominique D.
I've only stayed here once (in the small room) for $200.  I thought this was an incredibly good deal and did not find the room to be that small.  If I liked the small room so much, I can only imagine how great the larger rooms must be!  This room had everything I wanted; so many little extras in the room and bathroom, and I loved the way it was decorated.  The guys at the front desk were super friendly, and my dog loved all the attention he got downstairs on a busy Friday night :)
I asked for a late checkout, but they said all they could do was noon, so I was getting ready to walk out at that time, but right at noon, I got a knock at my door, which was a first for me, so they seem to be a bit strict about that, but I'm sure it was a busy weekend for them.  I would definitely like to stay here again, but last time I checked, the rates were higher, so I'll wait for them to drop down again.

03/09/10 | Link | Rating: 5.0
103. Nilsa K.
Came here on February 17th, 2012 and I will be returning ... we were treated quite well! the drinks are over priced but worth it ... after a few mimosa's and several drinks called rock the casbar,  I headed over to the photo-booth which is right next to the bar and  took funny faced pictures with the husband .. it was such a great date night ... not to mention the great little snacks they give while you drink ... we snacked on caramel popcorn, spiced almonds and chips! my kind of spot :) the decor is amazing!

06/03/12 | Link | Rating: 5.0
104. Johnathon W.
The Ace Hotel is an amazing hipster hotel.

I knew from the reviews I read that I wanted to stay at this hotel, and I am glad I did.

When you walk in you enter a bar/lounge hang out area that has energy like nothing I have felt before

First, the staff was totally awesome and friendly. The check-in was fast and my party and I were off to our hotel room. I reserved two bunk bed rooms that were right next to each other. The rooms were small, but the space was used perfectly. The bunk beds are actually kinda cool, and were totally comfortable. The room had a plasma flat screen TV, a stocked mini bar, and a bathroom that had an amazing rain head shower.

The location is awesome, right next to the flat iron, a small walk to Chelsea, and feels like a safe area.

All in all I had a great time and can't wait to get back.

21/12/09 | Link | Rating: 5.0
105. Billy L.
I decided to check this place out on my lunch break as I've read so much about it recently. I'm also secretly confused as to what a Hipster is and so I thought I'd do some reconnaissance work, even though my outfit an lack of facial hair probably identified me as "Bridge and Tunnel."

Walking into the main lobby, I had no problem with doormen, maybe because it was three o' clock on a Saturday. In fact, I didn't see any doormen whatsoever. Immediately upon walking in, I found myself back in the University of Richmond's library during finals week, as most everyone looked to be glued to their laptops.

Note: Going to a hotel lobby or any public place to "concentrate" on your work is total BS. People just want to be seen with their latest gadget

I had a beer at the lobby bar and it was pretty pricey but you're obviously paying for the scene and I can read English, so I knew what I was getting into. A word on the automatic 18% gratuity. I don't think it's really that big of a deal. I actually think automatic gratuity at any place that serves alcohol or other mind warping drugs is smart to do automatic gratuity because it protects bartenders from getting stiffed and I think makes it easier on customers. The receipt clearly marked the gratuity was included and if you want to leave an additional tip you can. The beer selection isn't extensive but they offered Allagash White and a few other lesser known beers. I kind of wish they did offer more but again it's a small hotel lobby bar so I didn't really view it as a destination point. I liked the set up though, the chairs were comfortable and it looked like you could hold a conversation with a small group of friends pretty well.

After my drink, I walked around a little and I enjoyed the atmosphere: photo booth, the writings on the wall, and of course the American flag.

I hope this place lasts and the vibe is sustained. I love it how people think there is nothing to do in the area. People, IT'S CALLED WALKING. In less than five blocks, you've got Madison Square Park. You've got the Museum of Sex (Do you know Da Vinci invented the inverted piledriver?).  And if you don't mind taking a subway which is very close by, you can be in any interesting neighborhood within minutes. ITS THE CENTER OF THE CITY!!!

18/04/10 | Link | Rating: 3.0
106. Cheries K.
Room was small but we had loads of fun.
Was a clean room with interesting decor.
The random pole was fun to play with, haha.
The windows open dangerously high.
Bathroom was cute and clean.
Pillows were extra comfy.
Ice run was difficult..
Elevators slow.

10/08/10 | Link | Rating: 4.0
107. Leon C.
Am I a fan of the Ace Hotel? Indeed I am and here's why. There is something very classy about this Midtown Hotel. Whether it is the dark wood decor, contemporary designs yet old fashioned, high valued staff etiquette, or a combination of all the above, this is a professional, well run hotel. Every query I had was dealt with quickly, efficiently and without preamble.

The rooms are clean, spacious and many have a direct view of the Empire State Building. All the things you'd expect a quality room to have can be found, and the cleaners did a great job of keeping my room in pristine condition.

Reception told me that they will a fully functioning gym soon. This will make this superbly located, classy hotel, even better.

07/06/09 | Link | Rating: 4.0
108. Ariel O.
I come here for drinks often because I live in the area.

It's a cool hangout, annoying when they have people guarding the front door like rottweilers.

The beer selection is poor and the drinks are so-so. 18% gratuity is included at the bar.

Haven't seen the rooms, I hear they are cool.

07/04/10 | Link | Rating: 4.0
109. Lily D.
Ugh.  Too cool for school and trying so hard to keep it that way.

Bear in mind that as you skim through a lot of the other reviews here, people are talking about the lobby and the adjoining coffee shop.  So if you're looking to hang out in the lobby, read those reviews, if you're looking to actually stay in the hotel, read this one.

Pros:
Clean, affordable, comfy bed, nice sweatshirt bathrobes, best burger I've ever had...ever

Cons:
Form rules over function in every way.

Let's start with the staff: Friendly? Yes...but do they actually work there?  Who knows?  The "uniform" is hipster chic, so I guess skinny jeans qualifies?  When the room service guy knocked, the guy I'm married to was unsure whether he should unlock the door.

The cave, I mean room I stayed in was soooooooo dark.  Aside from the black carpet, walls, and window shades, it was also on the 2nd floor airshaft, and had no real windows.  Well, there were windows, but they were frosted over.  When I opened them, the building's air conditioning unit (which was the size of a small car) greeted me, so I closed them again.  This whole lack of light thing was really an issue in the morning when I had no idea what time it was.  After looking at the floor plan, it appears that many of the rooms sit on the airshaft.

The toilet was mounted so high I had to brace myself against the edge of the bathtub in order to sit down.  I'm 5'6" and haven't felt like I needed a step stool to use the commode since I was toilet training.

The television (which was the only way for me to have a sense of time in the morning without staring at the clock) had such a bad connection and/or the tv was so low-grade that any sort of movement on the screen - which, you know, happens when you're watching tv, caused major distortion, pixelation, and freezing.

Every time I entered the hotel after dark there was a black rope in front of it.  Puhlease....really?  It's a frickin' hotel in the middle of nowhere midtown - I never saw a crowd trying to push its way in...

Bottom line: real hipsters live in NY and/or have friends in Brooklyn with whom they should stay.  I'm not against being kitchy, cute and boutique, but hipster chic does not translate into good hotel experience.

25/04/10 | Link | Rating: 1.0
110. Kari P.
We booked this hotel through Hotel Tonight. Great deal.

Only concerned that we had to pay an upgrade to get a room that would hold 2 ppl and a 3 year old. We were first told the upgrade would get us a larger room w a pullout couch. (on the 12th floor). Got to the room, great size for NYC, great corner room, no pullout. Then they moved us to a much smaller room, still no pullout but had a couch. Left me questioning what I pd the upgrade for since I saw the other larger room but then got bumped down.
Would have loved to spend more time in the lounge downstairs in the lobby, but such is life w a 3 year old. She loved the photo booth, though!!!

Great decor, great vibe, great location.

20/04/11 | Link | Rating: 4.0
111. Margaret C.
Love love love the Ace Hotel. From the moment we pulled up in our cab I was surprised at how well we were treated. I kind of assumed since we weren't paying a lot to stay that we wouldn't get stellar service. I just expected decent. The gentleman at the door came and opened our cab door for us and immediately took my friend's squirming 8 lb dog off her hands which was helpful. This hotel is not only dog friendly, but they seemed pretty dog obsessed too. Everyone loved her.

The staff at the desk, in the front lobby, the cleaning staff...absolutely everyone was incredibly pleasant and friendly and full of helpful suggestions of where to go to eat, what to see, where to shop etc.

When we got up to our room we went to plug in the Ipod and realized there was no AUX cord for the speakers. I called down and within 15 minutes a man brought a new cord still in the box up to us. Awesome. They didn't leave me to live without my tunes.

Best part about this hotel are all the little details. Your coat hangers tell you you look good, the snacks are great, there is Brooklyn Lager in your little fridge....and wait for it....there is free Stumptown coffee in the morning!! I have reviewed the Stumptown/Ace combo in Portland already and I have to say; New York almost rivals it. I mean, you can't beat being in Portland but the NYC lobby is seriously impressive and when the Stumptown next door opens it's going to be great.

Stay here, you'll get the same kinda service you get at an expensive hotel but you won't feel like you've been robbed when you get the bill.

oh yea...and the beds are wicked comfortable.

08/09/09 | Link | Rating: 5.0
112. Sora B.
Small lobby yet I like the vintage, swanky atmosphere.
The staff is attractive, friendly and down-to-earth.
My boyfriend used to live in the building before they had turned it into a hotel and he is just amazed at the great job they had done on the transformation especially with the entrance. It's in a little odd location off Herald Square in a bit shady neighborhood but don't let the surrounding fool you to stay away.

28/03/10 | Link | Rating: 4.0
113. Rebecca F.
Interesting to read reviews of those who have come before me and then wonder, were these people at the same place I was? But to embellish on that thought would be a story for another time...anyway...

What W hotels once were for the bridge and tunnel crowd, Ace is for the hipster. It totally brings West Coast into NYC and I feel like even if you really want to be a hater (and I don't), you have to admit there's something really appealing about the coffee shop vibe happening in the lobby. Everything is studiously laid back from the purposefully mismatched chairs in different upholsteries, all worn just so, to the employees who are cheerful (but not peppy) and easy going (not disdainful). Agree 100% with those who feel like they've stumbled into a storybook or back in time - the lobby is enchanting.

There's more to the hotel than the lobby, sure, and we'll get there in a second but this is the focal point of Ace. The communal tables and crushed velvets sofas (no, no - not couches - these were absolutely sofas) and wing back chairs were filled from morning to evenings with tourists and students, locals and hang overs from when Ace was a SRO hotel instead of a hipster magnet, all drinking lattes from oversized cups, or glasses of wine, or plugged into their laptops savoring the free WiFi...that's right! Free Wifi!

Stumptown coffee adjoins the lobby, helping to enhance the "help I'm lost in another era" feeling since the employees adhere to a nouveau spaghetti western dress code of sorts. Coffee is cheaper than a Starbucks and far better at that. ($2 for an iced coffee...heaven!)

The hotel rooms, at least as far as ours went, are spacious. We were upgraded from a full deluxe to a queen deluxe (whatever that means) and I don't know if it affected square footage but by ANY standard, NYC or otherwise, it was spacious. Again: hipster prevails. The mini bar hides in what looks like an amp or other gear from a tour band's equipment stash and is marked, adorably, "rations." The bathrobe is part jersey hoodie, part terry cloth robe. Genius, although a bit bewildering. (Do I snuggle in it? Dry off? What? HELP!)

We were on the 8th floor - heard minimal street noise and not a peep from the lobby which transforms from coffee shop to nightclub in the wee hours of the mornings on weekends.

So, in true yelp fashion, let's break it down to the bare bones for those who don't want to hear me gush about quaintness, charm & so on.

The GOOD: Reasonably priced, very spacious hotel room in an excellent location (in terms of subways: R,W is 1/2 block away; short walks West to the 1 trains and east to 6). No street noise, hall/elevator/otherwise noise. Comfortable bed, wonderful bathroom amenities. Free Wifi. Fantastic coffeeshop adjacent to fantastic lobby, the kind that makes you wish for a rainy day so as not to feel guilty for staying in when on vacation. Helpful staff.

The BAD: Wake up call never, well, called. Experience has taught us to always set a back up alarm so that wasn't a big deal, but if we hadn't felt like setting a back up, it would have been a significant minus. Housekeeping comes LATE in the day...we returned around 3:30 and she was still in the midst of a clean up but it just gave us more reason to sink into a plush couch and chill for a bit.

The UGLY: I got nothing. From service to clientele to the room and so on - there's nothing ugly happening at Ace. Can't imagine staying anywhere else now...

16/11/09 | Link | Rating: 4.0
114. Vanessa O.
Wow - we ended up here for NY and planned only a day in advance.  There was a band member from the Smiths djing, and lots of NYE party accessories.  A nice crowd where people wore their nice clothes - a bit of a mix in people attending.  While the drinks were a bit of the more expensive side, at least the bartenders were being honest.  Tip was already included in the price which i guess makes it easier for everyone.  What was strange though, and puzzling, was that one of my friends got three drinks that night!?! but he swears he wasn't being hit on.  There is a cheap can beer option if you really must.  Oh, and what I forgot to say, was that entry was free for NY and it really didn't feel like a crappy free party.  I would come here next year...especially if i have guests!

11/01/12 | Link | Rating: 4.0
115. Miakka N.
I went to Ace Hotel for the free wifi, and stayed for the super interesting scene.

7pm on a Monday and the lobby was dark and crowded and rustic and antique and looked like the personification of a handlebar mustache, filled with all types of characters and lighting dark enough to only assume the people are attractive without the full ability to assess whether or not that is true.

Even at that late happy hour they were still laptop friendly, though with the music and people it doesn't necessarily scream work space.

Though I paid $7 for a mocha latte and a cookie, I def will be back to explore their daytime work options, and partake in some nighttime play.

02/02/10 | Link | Rating: 4.0
116. Alison V.
We scored a $129 small king room rate through travelzoo.  They aren't kidding about "small."  The bathroom was super awkward and the tiny soap on the rope by the sink kept breaking.  Luckily, we didn't spend much time in the room, so size really didn't matter much.  The most important things were that the room was clean, the A/C was working (gosh it was hot in NYC), and the bed was comfortable. Not too sure I liked the neighborhood, but it was a block away from a subway station.  Also, and there was a weird smell in our room and hallway... a combination of a cooked food smell and some sort of cleaning solution I assume.  There was a full-time resident close to our room (not all rooms are part of the hotel, some previous building residents stayed around), so that might have been what I was smelling.

15/07/10 | Link | Rating: 4.0
117. Cindy C.
Hiiiiiiiipster.

I like it though.

Mainly because it's a fantastic alternative in the 32nd street ktown area - it sort of feels like something is always happening, or people in this area just don't sleep. Perhaps its the other way around? People who don't sleep come to the ace hotel? No matter what night I've been here, be it wednesday or saturday, it's always pretty packed - come a little bit early to avoid to guy at the door telling you that there's a private party & if you unfortunately get turned away, don't fret, try entering from the restaurant next door.

18/09/10 | Link | Rating: 4.0
118. Tamar K.
My Business Partner stayed here, Actually got snowed out of a flight by the blizzard of 2010. The folks at the hotel were very friendly and accommodating. The 3 night stay turned into a 5 night stay. The room was comfortable, well furnished, and very, very clean!!!!! Nice bed and sheets.
Of course it is New York, and very noisy. So that was a bit of a drag, but no fault of the hotel. Coming from Ca. the smells and sounds of the Big Apple can be a bit off putting, but we all are adaptable.

The staff of the Hotel are very open to all walks of life and have Job openings  for film makers. As it is posted in the rooms.

There was a great view of the Empire State Building out the room's window. Lots of Awesome sights to see of course.

The food at their Restaurant, The Breslin, was less then could be expected from a fine Hotel, But it is said to be an "affordable room at $179 a night, in New York, I believe this is incredibly cheap. So maybe we shouldn't expect too much. But, We can expect the Lamb burger to be cooked and not Bloody. The Lamb burger was tried twice and asked to be well done, both times Bloody. disappointing.
But the good news is the best Lamb curry ever had was a short walk from the Hotel
All in all not a bad place.

15/02/10 | Link | Rating: 4.0
119. Sandy C.
The newly opened Ace Hotel is a hipster boutique hotel with a sense of art, humor, and urban experience. Room rates are good for New York, and it's centrally located in Midtown between Union Square, Murray Hill and the Theater District.

I came here after dinner to the hotel bar to soak up all it's charm. There's a flower cart by the entrance doors full of flowers, and you can leave few dollars and pick up tulips, or roses. Every girl loves that.

There's a feel of elegance and old world, to this urban hipster hotel. It's elegant and hip enough to be cool, but not grungy or dirrrrrty. I was surprised to find so many people there so late during the weekdays.

The lobby is beautiful. You can see the remnants from the old Breslin Hotel, the historical architectural elements are still there adding to the new modern hipster points of interest in every corner. There are large oversized red couches that adorn the main lobby bar prrrrrfect for lounging, large groups or a cozy date. Great crowd. It's the little touches and the lack of pretension that make this a rare find and a gem

Love it. Will definitely be back again soon.

xoxo

23/12/09 | Link | Rating: 4.0
120. Michelle C.
Fantastic in every way!

I've visited my fair share of stylish, hip places to stay and hang out but the Ace Hotel New York surpassed our expectations because of the friendly service, hip but not overbearing style and fantastic location.

We brought our 7 month old baby girl and from the moment we arrived, we were treated to sincere, service-oriented, interesting and interested folk everywhere (especially Susan - sweet as can be manager in the lobby)  

Yes, the lobby is fantastic.  We hung out there mostly in the mornings when it was calm.  Baby girl loved looking at the taxidermy birds and the graffiti-papered staircase.  We loved the delicious coffee at Stumptown and - holy cow! - the insanely great lamb burger and rich and unique caesar salad at the Breslin.   In the evenings coming back from dinner, we had to show our room key to surpass the little line of folk waiting for the lobby but again - friendly door people - and I was impressed that they didn't let the lobby get too crowded.  We never had to shove our way to the elevator and everyone seemed to be having a great time.

The room rocked too.  Ours was considered a "small room" and located on the 8th floor.  Though true to its description, it was smartly put together with the desk backing the bed.  No dressers but the black cubbies were fine.  The fridge was packed with stuff for sale but there was also enough room for us to store our own things too.  There was a connection for your ipod and enough plugs for everything else.  All 2 and 1/2 of us were fine in the space - we even booked an extra night because we were so comfortable.  All together we stayed 4 nights with no snafus, no attitudes, everything was on point.

(Tip:  leave the housekeeping crew a few dollars every day - not only a good practice but our weekend crew kept doing cute things like leaving a little note for us, positioning babies toys in cute ways and making the VERY cool boxer robe you can use into a shrugging man with his hands in his pockets)

Overall, truly refreshing experience.  I felt very at home and look forward to staying there - and the other Ace Hotels - again.

01/04/11 | Link | Rating: 5.0
121. Matthew W.
I really enjoy the Ace. The bar & lounge area is great. I actually come here more frequently than any other place in Chelsea. It's hipstery, fun, and the specialty drinks are good.

As I think others have said, it's expensive, but it's a bar in Chelsea.

I've not stayed in the hotel, but I had one of my friends stay here when he visited me. His room was cool with a nice record player and some decent LPs. It's a little over the top hipstery, but I mostly just think that it's really cool.

It loses a star because I've had some troubles getting drinks here and it gets a little overcrowded on the weekends.

15/01/11 | Link | Rating: 4.0
122. Lucy L.
I'm a big fan.. just want to throw it out there right away..

It's definitely an unique hotel concept which makes it more memorable..

It's in a somewhat questionable area as I was walking from the subway. i would never think a hotel like Ace exist in this area. but once you get on 29th street. it's pretty easy to spot out

The moment I walked in, I immediately knew i like this place. the decor, the atmosphere, the overall vibe was just so right. it's like LOVE AT FIRST SIGN.  the bar was all the way in the back. and they made a killer drink for me.

According to my friend who happened to visit one of their rooms.. he said they have interesting rooms as well. this used to be an apt complex and so all the rooms are like studio, 1-bedroom layout.. great to book a night and host some kick ass parties! What a great idea.. I think i might just have my next celebration idea!!

09/10/09 | Link | Rating: 4.0
123. Renee C.
The bar/lounge/library of this hotel is quite a lovely hangout. It was a happening place on a Friday night but it was chill..it's because of the high ceilings!...there was so much room to breath!!!

It's absolutely unique in a way where old school elegance meets contemporary chic...I like it. I was a little lost in time when I walked into the lobby of this hotel. the red plaid upholstered individual chairs paired with comfy leather couches made sense somehow!

I loved that there's a large table in the middle of this space with old school library desk lights...I was tempted to grab a book from a shelf and start making myself look studious with a gin and tonic in one hand.  @_@

It was disappointed that the photobooth didn't work....I'd be there if it was functioning!

09/11/09 | Link | Rating: 4.0
124. Nancy Y.
Met a friend for coffee in the lobby area.  Quite populated with an arty, eclectic, lap top crowd sitting around being quite involved with their work.  Service was nonexistent until you went up to the bar or counter.  I guess that's the way they like it, as you can sit there for hours with not one interruption.  Leather couches, white interior columns, see photos.  When I crossed the street at the corner here, I saw Rachel Hunter, the S.I. model that was married to Rod Stewart - walking in the opposite direction, wearing flats and a skirt.  3.5 for leaving us be, with it's modern edgyness, and non-lux atmosphere, rounded down.

29/09/09 | Link | Rating: 3.0
125. Jerrica J.
I didn't get a chance to check out the actual hotel, but I did get invited here for a rock and roll Harley Davidson event in their basement!
The room was filled with people dressed in black, chasing whiskey, posing on Harleys and enjoying the atmosphere.
If they have another event in the future like this, I will be sure to return.

06/02/10 | Link | Rating: 4.0
126. Shalynn H.
This review is for the lobby lounge scene at night. However, upon seeing the concept of this place, I'd love to stay here in the future!

A friend suggested this place to meet up at when we came to town. She said it was different from typical lounge scenes, and I couldn't agree more. Got here and we didn't know what to do, really. Do we just sit anywhere and they come to serve us? Because this place looks like a library! Pretty unique. Anyway, all I can say is that this place is HIPSTERVILLE to the max. If you're hipster, you'd love this place. If you're not hipster, you would probably appreciate a breath of fresh lounge scene I suppose. It's worth checking out definitely, even if it's just popping in to admire the decor.

Had sort of disorderly experience with the ordering of food, which is handled actually by the restaurant next door, The Breslin Bar, but it doesn't deter us from visiting again. (See my review for Breslin)

Overall, concept here is cool. You hang out in this library looking place to do nothing close to studying. SWEET.

25/01/11 | Link | Rating: 4.0
127. andrea c.
I went here to use the old school photobooth.   I almost gave up, the card scanner seemed faulty and I scanned my card at least 6 or 7 times before it worked.    The photobooth is cool and one of the few places left in Manhattan with a working old school photobooth.  ( not the digital kind )

Then I went to the bar for a drink, I found the bartender to be a little rude and frankly rather "douchey" if that's an acceptable description.  The drinks were overpriced, the bartenders were rude and I tipped, but I felt as though I regretted afterwards.  Next time I won't tip if they're the same.

07/12/11 | Link | Rating: 3.0
128. Katie M.
Things I don't have:
- A million $$$'s
- Central air conditioning in my Brooklyn apartment

Things I do have:
- Money for lunch/coffee (kind of like the grownup version of lunch money for school)
- A fondness for the Ace Hotel's frigid AC on blisteringly (read: 90+) hot summer (read: June - WTF JUNE?!) days

I heard about the lobby of this hotel from a friend that knows that I work from home, and took a very hot stroll on a 90+ degree day in June to check it out.  I wasn't disappointed!

They have couches to lounge on while working, desks to sit at while working if you're more traditional, lots of chairs arranged in smaller groups for meetings/seeing friends, TONS of outlets, free wi-fi, and an atmosphere that totally supports working all day while noshing on good food, drinking their delicious coffee (a bit overpriced though, $5 for a regular iced coffee?! - that's why they have 3 stars, not 4), and some great food.

I think I just found my new summer "office".

24/06/10 | Link | Rating: 3.0
129. Angela N.
Hip and fun hotel bar!  It's one of the coolest hotel lobby I've ever been in. The atmosphere is great, espeically for happy hour or a bit to eat before dinner.  Fun decor, seats are hard to find, even the bathroom is nicely outfitted!  Share the charcuterie with friends over a round - or two - of drinks!  Enjoy!

07/11/10 | Link | Rating: 4.0
130. D E.
5 stars for the lobby.

I've never stayed in a room, but I could burn many an afternoon in the lobby.  Free internet, free power, awesome chairs and interesting people.  Plus there is a bar and if you don't deserve that, who does?

The food and drinks are fairly expensive.  The sandwich I had was awesome, however.

16/01/11 | Link | Rating: 5.0
131. david s.
This is another great Hotel in the Ace family, while they do not quite offer the "great" experience that the sister property in Palm Springs offers, the hotel itself is right on par. The staff here is very helpful and courteous. My stay was a "gift" so I'm not sure on the value:cost ratio, but I can say that while clean and possessing quite the quaint hipster vibe I imagine the cost was too expensive for the space given as a "room". The small room is not okay for a very long stay with 2 people in the room (there is no closet at all, no drawer space, no space to even unpack your toiletries.). This would probably work better in the summer, but for the winter when you have coats and hoodies and more on top of the normal clothing it was just cluttered and messy.

The "scene" at the Ace is off the hook as well. The lobby is a hotspot every day of the week from dawn to dusk. Then the scene becomes even hotter with beautiful people dressed to the nines sipping martinis and microbrews. The basement area is a hot club as well, we had DJ Q-tip on the tables during our stay, what a treat.

The biggest drawback is that the Restaurant is not part of the hotel and they run the events at night (at least the one in the basement). So while the guests are inconvenienced by lines of people outside and a lobby almost too crowded to walk through, as a guest you get no perks. You still must pay to get into your own hotel basement and while good, the drinks are severely overpriced. I paid over 20 bucks / drink. Maybe that's just NYC though.

Go there, I encourage you. Just know that you get a room and that's about it.

17/01/11 | Link | Rating: 4.0
132. Jon S.
Some of my favorite hangouts in the world are small boutique hotel bars and lounges. They capture that ever-elusive vibe that exists somewhere in the land between motel boozefest and Four Seasons-esque pretense. The Ace is that new kid on the block, that streetwise kid from Portland, down to earth but rough around the edges, yet with twice the class of his neighbors. It brings that nostalgic aesthetic to its surroundings, as well as that Northwestern trifecta which soothes the soul -- a love of good coffee, good food, and good friends (BYO friends). My love for Third-Wave-purveyors-of-fine-beans-Stumptown Coffee Roasters is probably a whole review in itself, so I'll only mention it once.

Excuse the cliche, but yes, this place is a gem.

18/10/09 | Link | Rating: 4.0
133. Chad C.
Fuck yeah. The Ace Hotel was a perfect place for a recent NY getaway. The lobby reviews here are pretty on point, interesting scene and really cool to have that right downstairs.  

The neighborhood reminds me of Downtown LA's Spring Street. Edgy and forwardly mobile. The location was convenient to the subway system, walking distance to Penn Station and very close to the ESB.

The interior here is very sexy, in a dark, dim, vintage way. The historic touches are nice, and the overall effect brings a nice mix of historic and modern.

Amenities wise, the Ace has you covered, the bed was really comfy and the sheets fresh. The shower with a vintage falling rainshower head was amazing with tons of room inside for two (or more). Plus, the dual-flush toilet (half for #1, full for #2) made up for all the water I probably wasted during my stay.

The in-room bathrobes were a nice touch, and at $168 a pop I was ALMOST tempted to take one home (read: sarcasm). I did love the creative "Do not disturb" magnets, and I was not tempted at all to take one of those home (read: more sarcasm).

22/03/10 | Link | Rating: 4.0
134. Amy K.
I ended up at Ace when a friend and I were attempting to check out Stumptown, so my experience was slightly skewed as I wanted some coffee but ended up in a slightly pretentious lounge.

A little pricey, but great atmosphere... definitely a nice break from williamsburg. It was nice, but casual, a little hip and a great place to sit down and chat. There seemed to be quite a few people on dates there, although my friend said the bar region was swarming with semi-douchy looking dudes who probably had jobs (again, a nice break from williamsburg).

I would definitely like to go back again. Everyone, myself included, seemed to be having a great time.

22/01/11 | Link | Rating: 4.0
135. Pamela B.
Can one, in good faith, review a bar that one goes to after an office holiday party? I don't remember my experience here in toto, only brief snapshots. Here are the things I remember:

-- Getting indignant on behalf of a coworker, who was asked to smoke on the other side of a shrub from where the ash receptacle thingy was. I guess the Ace hotel workers are anti-smoking? Which, in the cold light of day, I support. But I don't support those who make my coworkers stand on the lonely side of shrubbery.

-- Pressing my face against Open Ceremony's cool glass doors. I guess that means that the Ace Hotel has an OC outlet, which is neat.

-- Finding myself in the same two corners all night, despite my alleged peripatetic inclinations while drinking. Must have been crowded at the bar, which I don't like.

-- Two illuminated glass orbs, filled with fish. I guess there must have been some glass orbs filled with fish at the bar (or I fell asleep).

How does one rate these memories? Perhaps by rating my feelings the morning after. I feel remarkably A-OK, all things considered, and therefore this hotel bar gets 3 stars.

01/12/10 | Link | Rating: 3.0
136. Wayzie C.
I actually looked into Ace while staying at another hotel in Manhattan because I saw it trending on Foursquare during the holidays. After booking somewhere else instead (big mistake) I found a great room rate at Ace online and moved in for four nights.

Let me count the reasons why I love this place:

--Rehabbed historic Manhattan hotel featuring original architectural touches (beautiful tile floor, grand lobby, light-bulb marquee, whimsical period touches, such as player piano wall papers, grand old couches and rugs)

--Awesome staff (Doorman looks like Johnny Depp in '21 Jump Street' but is as sweet as a puppy; front desk is very helpful re: public transportation questions)

--Espresso (Portland's hometown coffee roaster Stumptown has a small outpost here. Baristas in braces, handle-bar moustaches, and tweedy caps serve up great espresso drinks. Stumptown has 'frequent customer' punch-cards and they're not afraid to give you a few extra PDX-style 'punches' on the house.)

--Lobby Bar has an inspired selection of cocktails (Try the Bitter Lemon, looks like orange Kool-Aid, but tastes like strange and delicious alcoholic goodness. There's also a bubbly and sweet St. Germain house cocktail.)

--The Breslin (Savory menu and nice staff. I sat at the bar in the window one morning and had Greek yogurt and a Stumptown latte. At least three different adorable staffers in plaid and thermals came over to check on me, see if I had enough water, etc.)

--Lodging (My room was small, and my bed seemed a little short, but I booked the cheapest option. Despite the great price, the room details were quirky and inspired, i.e., Pocky and Ramen on the mini-bar; Rudy's shower supplies; interesting entertainment picks on the telly, cozy bedding.)

--Great Location (It's right off Herald Sq. You can easily pull a roller bag over to Penn Station; take the 6 up to Grand Central, take the B/F/D into Brooklyn, etc. It's also really easy to get into Chelsea and over to the High Line and Meat Packing District.)

--FREE WIFI, STRONG SIGNAL EVERYWHERE (Coursing at full speed through rooms, lobby, restaurant, etc.) Need I say more?

--My only complaint, and I advise you to heed this warning, is to ***STAY AWAY FROM ANY ROOM NEAR AN ELEVATOR***. On weekends (drunk) people congregate and hang out with friends around the elevators. It's just like being in a dorm again -- full suck. Insist on a room at the end of the hall -- you'll thank me later.

I've been following some new developments since I checked out. It appears Ace is also getting a basement speakeasy and an Opening Ceremony boutique.

This leads me to think this place may become a victim of its own success. It will be interesting to see if, a year from now, Ace Hotel can sustain the greatness that was on full display during the Holidays in 2009.

10/01/10 | Link | Rating: 5.0
137. helen t.
the hotel is super hip.  only complaint is that it's very dark inside.  the bathrooms are also TINY, and the window was also tiny, so after showering, the mirrors fogged up fast.  

i like the lobby area a lot, and there are cool coffee shops and restaurants connected to the hotel.  when we stayed unfortunately, the elevator was broken, which was not particularly fun for a hot day in which i stayed on the 11th floor of the hotel.  at least i can say i got a good workout.

20/06/10 | Link | Rating: 3.0
138. Alexis M.
Pretty much if you're visiting Manhattan, don't bother looking elsewhere. While the location could be better, the price is right and it's as hip as hotels get.

29/02/12 | Link | Rating: 5.0
139. Kitty K.
great on sunday nights- live music. weekends are busier. weekdays are lovely. drinks are yummy. vibe is fabulous.

11/05/13 | Link | Rating: 4.0
140. Sim D.
One of my favorite hotel bars. It feels like a school library inside, large desks and chairs, comfortable couches. It can be crowded but the music is not loud, great place to have a low key night, a few drinks, or small gathering. Ace- so cozy, so warm.

25/04/12 | Link | Rating: 5.0
141. Jen O.
Well to be fair I went on a Thursday night and maybe things are different on the weekends based on conversations I've had with other people who were there on Friday or Saturday.  I'm not sure.  My issue was really having a huge bouncer with a velvet rope... as you state, it is a hotel lobby and I felt like the presentation from the outside was trying to make it seem more of a destination in and of itself.  I would go back another time to check it out or perhaps stay at the hotel and then yeah it would be a great bar to have downstairs and I do think more unique than the ones you'd find at some other hotels in the city.  Thanks for the reply!!!

22/12/11 | Link | Rating: 2.0
142. Jennifer H.
Since my first visit to the Ace, I've been back three times. The 2nd time the doorman at the Breslin entrance to the Library Bar wouldn't let our group in, was sweet-talked, then decided after 10 minutes we could go in. Most of the group was offended at this point and decided they would never return.

The next time was Fashion's Night Out. I kid you not that the line wrapped around 29th, down Broadway, and maybe reached 28th.

So I guess I misspoke, since on those two subsequent occasions I actually did not go in! You know what you need to get in? A 6 year old. Specifically every time I walked up the stairs, if my 6 year old nephew was with me, the door guys by the velvet rope would rush to open the door. It's probably safe to assume someone with a child is a hotel guest, but for those of you have issues getting into the Library Bar, perhaps bring a tot?

Just kidding, that would be wrong.

In any case, once you're in you'll find an old photo booth (the photos come out very dark, sadly). Inventive cocktails. Live music including a jazzy singer, alone with a guitar. Our corner Loft room, normally $800/night, was reserved in advance on JetSetter. They tried to put my sis in a smaller room first, but she recalled JetSetter's photos of rounded glass and banquette seating. And while the staff insisted that her original room, replete with moose head, was "one of their favorites" the Loft rooms are where it's at. Think of it as an upgrade from a spacious studio to a spacious one bedroom. I was happy she made the fuss, it was a striking difference.

Hipster touches include a graffiti covered wall, SMEG fridge, and guitar for strumming. StumpTown is always packed. And provided you're a guest, the staff is normally very, very hospitable.

11/10/10 | Link | Rating: 4.0
143. Tempest B.
The first time I came here was for a special event in the restaurant. I was so shocked at the awesome atmosphere of the lobby I almost missed my appointment because I was trying to suss out whether there was something special going on or if the lobby was always like this. Lucky for me, the lobby is always like this.

As others have noted, the vibe here is very coffeeshop-like. It's a bit more complex than that, though. This place is really more of a millennial lounge than anything. The mismatched chairs and sofas and communal tables and plugs and free Wi-Fi and music -- it's a mismash of cafe and wine bar speakeasy vibe and  absolutely adore it.

On weekends it's predictably crowded and noisy, but if you thrive on that sort of thing, show up and try to grab a chair. I've been coming here after work for the past week to write and found it not very crowded at all. Just enough people to create a pleasant background buzz yet not so many that the staff is hovering over me looking to give my seat to someone who will buy something else. I may even start coming here in the mornings.

That's another thing: because this is a hotel lobby, this place doesn't close. Now, I've not put this to the test or anything, but theoretically one could sit here until 3am writing and no one would care. My writer friends and I are always complaining that cafes and other writing space close at ridiculously early hours like 11PM. Now we have a place to go for late night scribbling.

One thing that may drive a few people crazy: it's pretty dim in here. The communal table has some lights, but otherwise you might want to break out the laptop with backlit keys.

I dig the decor, which is a mixture of salon, living room, fancy private library, and art deco. I wish I could see the rooms here as I'm sure they're just as charming.

The food and drinks here are pretty expensive, but at least it's good. As I said, I first came for an event in the restaurant and the chef is just too good. Times when I've sat in the lobby I've had a few things from the limited menu and enjoyed them. I haven't been overly pestered yet nor made to feel like I wasn't spending enough to justify my sitting here.

This is one of my new default hangouts, not only when writing but also when relaxing with friends. It's only 10 blocks from where I work, so it's easy to walk down after work and get some writing done. The Ace Hotel and I are about to embark on a beautiful relationship. If you ever see me here typing away on my netbook, come say hi.

23/11/09 | Link | Rating: 4.0
144. Allison J.
I loved my room at the Ace Hotel. I stayed in October of 2009, fairly early in the hotel's young life, but it seemed to be running smoothly by then. The bunk bed was comfortable (believe it or not), the bathroom was spacious, and the decor was chic and spare. The hotel lobby is, like everyone says, unbearably hip.

I had several breakfasts and the Breslin grilled cheese during my stay and they were all excellent. The little Stumptown coffee shop attached to the hotel is incredible. I never miss it when I'm in town.

My only complaints? The room was a little dark. A little more storage space and a fridge would have been preferable for my three night stay. And though it's reasonably priced for its hip boutique hotel status, you can certainly get a room for less in the neighborhood.

12/06/10 | Link | Rating: 4.0
145. Duong N.
Best hamburger and fries ever! Their triple fried fries are purely delicious. Must have! Cute and interesting place. Great hang out.

08/06/12 | Link | Rating: 5.0
146. Clayton M.
I will give this place two stars only because it was clean. But I really wanted to give it one star. The tub didn't drain and I ended up taking a super fast shower but still standing in four inches of water. The hallway smelled like smoke/ciggs even tho it's a non smoking hotel.  This feels like an overpriced hostel for hipsters (they will sell you the plaid blanket for $250)

Honestly it feels like some bratty rich stinker kid got a hotel for him and his hipster friends to run. Customer service isn't bad-- it's just missing.

26/11/11 | Link | Rating: 2.0
147. Dawn F.
I would stay here every time I go to NYC.  Great atmosphere.  Comfortable.  Nice staff.  Great location.   I'll definitely be back  :)

14/12/11 | Link | Rating: 5.0
148. Marie B.
I went here last weekend for a family outing with my twin, older brother, and close friends.

I had heard a lot about the Ace Hotel from my sister who went there to 'study.' Mmm...okay.  

When I arrived, I was told that the lobby was at full capacity.  Frown face.  (But there is a trick - go through the Breslin right next door.)

Once inside, I found my family and a few friends sitting on one of the hotel lobby's luxurious and comfy couches.  After settling down, I headed for the bar to order a Jack and Coke, which was more like Jack with a splash of Coke.  Cool.

Drink in hand, the scene was fun and very happening.  Lots of good looking guys and girls mingling - something fun to watch from the comfort of your own couch.  : )

01/02/10 | Link | Rating: 4.0
149. Caroline M.
I stayed in this hotel twice, once in a surprisingly spacious full-size room with a giant canvas of a snarling panther head on the wall, and once in a bunk-bed room that I was splitting with a friend.  I've since moved back to New York, so my days of staying at the Ace may be over, but I had a terrific stay both times.  The whole place has a vibe of working-class Americana in the rooms and faux-collegiate reading room in the lobby, and the restaurant (The Breslin) is a personal favorite because it just might serve the best grilled cheese in the city.  That's right, Gilt.  I've knocked you down a peg or four.

The bunk-bed rooms, meanwhile, are actually one of the best hotel deals you can find in the city without consenting to crappy conditions, a shared bathroom, or Hoboken.  I've seen them advertised online for well under $180 per night, so if there are two of you that's a pretty sweet deal.

A sometimes heavy-handed dose of pretentiousness knocks the Ace below five stars for me, not to mention the fact that if you're coming into the lobby at night you're going to be greeted with anything but a relaxing vibe since the bar is so packed.  This isn't a "sanctuary" hotel, it's for the party-all-night crowd.  You'll realize this when you see how well-stocked the (massive, mid-century-retro refrigerator) mini-bars in each room are. Yes, even the bunk bed rooms.

Also: For a hotel that attempts to attract a young, hip, and mobile crowd, the wireless is not reliable enough.

04/01/10 | Link | Rating: 4.0
150. Noel J.
tahoeish 90's decor that i'm not comfortable in, could only stay one night though the staff was nice.  they sell a very small selection of lps, i couldn't believe they had one record i was looking for, odd but cool.  loved the mosque across the street, the call to prayer is beautiful sounding.

no door mirrors or full length, dark rooms, black walls, can't see a thing, like a mole, scrambling around haphazardly - felt like i needed a flashlight.  getting ready for the evening was tedious.  liked the lounge for one drink.

22/12/11 | Link | Rating: 3.0
151. Lora B.
The Ace isn't for the faint of heart. The rooms are non-traditional, the service unconventional and the lobby rowdy. I stayed for four days last week.

The good...
-location, close to meetings in mid-town, without being stuck in times square and easy access to downtown. Next to the 28th st subway.
-the Breslin bar is rowdy and a really good band even surprised one night.
-free wifi!
-comfy bed, a quiet room (must request one) and decent bathroom, clean, quirky in a good way

The bad...
-the bar was so much fun that I'd come back needing to sleep and end up staying up for two more drinks. My bad though!
-the service was just OK...you'd walk up and stand at the counter to check in, get a coffee, etc and never be acknowledged. Maybe it's just the cool, calm vibe? But, you need to be assertive at the Ace.
-the breakfast was SO lame and overpriced. 3oz of salty oatmeal and half a grapefruit for $20 and that didn't include the coffee I'd already bought next door
-a hot water kettle in the room, but then you have to pay $6 with charges for a tea bag...that seems cheap on their part
-my view was non-existent, in fact friends would call in the morning and say it was snowing and I couldn't even tell. Maybe that's because I asked for a quiet room?

Everyone LOVES Stumptown Coffee in the Ace. It's very cute as are the baristas, but the espresso seems sour, they don't acknowledge you and a latte takes forever. Again, maybe its part of the hipster chic?

I'd extended my reservation by a night before arriving. At check in, I'd made them aware of this and asked to keep the same room. they said "Fine" Then that morning when my reservation changed, I called down to remind them that I was staying. again, they said "Fine." Then I got a call asking me to check out...not fine. THEN someone came to my door from management asking me to check out?? REALLY. What part of I've paid for and am spending another night don't you understand? Proof that the service and management is a bit off at the Ace.

All of this said...I'd definitely stay at the Ace again and recommend it to friends, especially at the price I'd found online. Maybe not for the full rack rate.

01/03/10 | Link | Rating: 4.0
152. Caitlin L.
I hope I can stay  here every time I am in New York. I had heard that it was hipster central and "funky," so I was honestly a little apprehensive about it.  I mean, hipster and funky could possibly involve unpleasant odors and a bit of dinginess. So it was such a pleasant surprise to walk into such a gorgeous hotel!

The lobby is beautiful and comfortable. Lots of big couches and chairs and tables. The lobby bar serves delicious snacks like a heavenly cheese plate with grilled bread. Stumptown Coffee is right off the lobby, for easy access and delicious lattes.

We got a medium sized room and I couldn't believe how spacious it was. And chic. I had two complaints: it was a little dark (when the sun went down) and the shower was pretty cramped. But other than that, I loved it. We had a huge mural of a naked woman with an eye patch on the wall. Who wouldn't love that? Lots of natural light during the day. Loved it.

Also had a fantastic breakfast at the Breslin next door.

27/05/10 | Link | Rating: 4.0
153. Nancy L.
*Note: this review refers only to the Ace Hotel Lobby.  The Breslin is great, and the downstairs club is detestable (if it still exists).

There was a time when the Ace Hotel lobby had no doorman and was quiet enough on a Friday or Saturday night so that people could work on their laptops if they wanted to.  The Ace of 2 years ago would've earned a 5 star rating, but like most good things in New York, it didn't stay a secret for long.

These days you can expect a wait and a sizable crowd if you go on a Thurs/Fri/Sat night.  There are always a few individuals who try to sneak in through the Breslin, and that process can be frustrating.

However if and when you manage to nab some seats on the couch or after a table, you'll very likely have a good time.  I love the decor of the place; it's masculine without being testosterone-charged.  The "hipster" description may be warranted, but it's not overbearingly so.  When it isn't too loud, you can actually carry a conversation here without yelling.  The drinks menu is always interesting and changes seasonally.  If you want a snack, you can order from the Breslin bar menu (note: the grilled 3-cheese sandwich will either leave you very happy or put you in an extreme food coma).

I love recommending that out-of-towners stay at the Ace if they can.  It's in a convenient but not obviously central location.  The rates are relatively affordable, the rooms are interesting, and it gives me an excuse to meet up with them at the lobby.

18/03/11 | Link | Rating: 4.0
154. James C.
This hotel can be described as bohemian chic. I know. It sounds contradictory and oxymoronic, but that's just it - it's a paradox of two different styles carved from glass, steel and brick.

It's one of those hotels that exudes an urbane essence, but blends a rough, industrialized edge characteristic of a big metropolitan city.

I love the community feel of Ace's lobby, where one can do some light work and have a warm cup of black brew on a shared work table during the day, then return in the evening to order your favorite cocktail and socialize in those large, distressed looking couches.

I stayed in the larger rooms with a king sized bed, so I can attest to the pure awesomeness of performing snow angel exercises on the bed, but I also had a chance to peek into the budget accommodations for frugal friends.  Those shared rooms come with bunk beds that transport you to those fun days where you had to share a room with your siblings or perhaps if you have fond memories of serving your country, the rooms can take you back to the days when you were hazed in army boot camp.

19/01/10 | Link | Rating: 5.0
155. Annie L.
To me this hotel embodies the spirit of the music greats, Janis Joplin, Jimi Hendrix, Lou Reed, the list goes on.  They are folks from a certain era when doing heroin was their creative outlet and eventual demise. When you are in the lobby of this place, that rich, dark creativity oozes forth like a slow dance with your lover on a balmy summer night.  Time is secondary, the moment is all important and somehow this place magically has bottled that.

Sitting in the lobby and taking the atmosphere in as the melodic beats of Lou Reed bubbled slowly through was probably one of my most pleasurable experiences from NYC. Eating my delicious chicken sandwich and drinking my ginger beer people watching. All I could think of was my road trip through Utah and Nevada, holding hands on an endless road, dancing in the desert, kissing when no one was looking... It does that to you this place; it lulls you into memories of good times and freedom.

The waitress always came when she saw me with a huge smile, and knew my order off by heart the next day when I ordered again - very cool.

When they found out I lost my wallet, they could not have been more compassionate and helpful. I also think I left my journal there too (yes I'm a mess) so ACE if you are reading this, I will be in touch! Please don't throw it away.

The room was very rock-star, the tone lifted to more of a modern feel.  Part of the wall had wallpaper of two boxers locked in a hold. It was very sexy, a great place for a romantic break but not a Hallmark romance more like passionate clothes ripping night... Seriously, this place is hot.

13/02/10 | Link | Rating: 5.0
156. Kristin Y.
Absolutely, positively, thee most fantastically adorable hotel in all of Manhattan! If hipster is what you desire, hipster thou shalt receive!

Awesomeness includes:
-Cute lobby/lounge with great music
-A full bar ready for your enjoyment
-The Breslin located next door with delicious food
-Rooms decorated and fashioned in a way I'd decorate  place
-Adorable refrigerator that looks like a safe in the room
-Decent sized rooms - always a plus in New York

and the crown jewel........

--A PHOTO BOOTH in the lobby! HAZAH!

26/12/10 | Link | Rating: 4.0
157. Leslie S.
This is a review for the Lobby Bar only. I've been a few times and figured it's about time to YELP about it. I was here on Saturday night to meet a few friends and the whole hipster, skinny jeans, plaid shirt thing is totally true and entertaining at the same time. I scored a seat on one of the couches by the bar as I waited for my two friends. I think my servers name was Adele and LOVED her...she actually made the experience that much better. She was attentive, funny and went along with our lame innuendo's we just had drinks but they were interesting. I had the one with whiskey and ginger beer. It did definitely resemble a mojito with whiskey, which is a little sweet for me, but it was good none the less. I switched to a Makers rocks after and my friends had a few martinis. A Grey Goose martini is $17 just as an FYI with the other drinks being around $13 and be warned that they do add an 18% gratuity which is a bit excessive for a bar tab but she was worth it. All in all it's a nice place to stop in for a drink before on to the next spot because the people watching is fantastic. It really looks like a lot of work to pretend to be so cool....

05/03/12 | Link | Rating: 4.0
158. Sara V.
This is one of those hotels that would make me want to go back to that city again - just cause I want a night to chill at the hotel. It screams hipster (I might be one!), that I cannot deny. I adore the ambience, the people, the signages, the interiors, the entire feel. Very urban, young vibe which I liked - very different to your typical quiet, sophisticaed hotels.

The bar is a different story, though. Damn expensive!

But who cares, I can go to a bar a couple of blocks away and sleep in and/or hang out at Ace afterwards.

23/03/12 | Link | Rating: 5.0
159. Kathy H.
What a great, fun place to stay at! The place is clean and the staff top notch. I've stayed here twice and have had an excellent experience both times. Would highly recommend.

22/04/11 | Link | Rating: 5.0
160. Michael U.
Neat spot, good crowd, and the Breslin kinda rocks.

24/02/11 | Link | Rating: 5.0
161. Joleen Z.
The ACE Hotel deserves a total bi-polar review in my mind because it is truly a night & day experience. If I go during the day, I am surrounded by coffee-shop, brooding wanna-bees that are so declasse as to bring their Stumptown coffee into the hotel, camp out with their MacBooks, and park it for hours on end at one of the communal tables inside of the hotel (two different piggy banks, kids) to refresh their Facebook and Twitter pages every 10 minutes between texting their friends and answering their phone every time, telling their friends how much work they have to get done and how overwhelmed they are. Then get off of Facebook, ass.

I, being the only one that understood the customary protocol of ordering the coffee within the hotel lobby, use the free wi-fi for the amount of time it took me to consume said coffee, and then go on my merry way, didn't even make it through the coffee experience because of all the plaid-shirted MacBook users that were, what I unaffectionately call Wi-Fi moochers. The owners are laughing at you, kids. Just so you know.

Due to the influx of declasse wi-fi moochers, I refuse to return to the ACE hotel during the day, thus freeing up an extra seat for a mooch that will order a Stumptown coffee for $3.00 and sit in the lobby for 5 hours updating his Facebook photo album entitled "Places I frequently mooch wi-fi & don't buy anything."

AT NIGHT is a totally different experience and is a 4/5 star evening. The cocktails are strong, I adore the "Rock the Casbah" cocktail which is laced with Prosecco and is all sorts of bubbly goodness. The service is eh. They are usually understaffed in the cocktail waitress department and the "I live in Brooklyn and I'm just working here until someone publishes my first novel" attitude is highly detectible.

I live for their fries and the chicken wrap tastes like Thanksgiving, if Thanksgiving had one flavor profile. It may be because there is a little stuffing inside the wrap and that is just too amazing for my tastebuds...I couldn't handle it! Also, the caesar salad is anchovy lover city and isn't a chopped salad but rather whole romaine leaves gently brushed with dressing and in-house made, anchovy rich croutons. I could eat this salad for breakfast, lunch and dinner but most likely, I would have no friends because my breath would be all sorts of nasty.

So you get it-; stay away from the ACE during the day because the wi-fi moochers will have plopped down for their $3 Facebook experience, but come 8pm, they have retreated back to their Murray Hill enclaves to get ready to go out to M2 or SL or whatever MePa sweatbox is most likely to accept their $500 bottle fee, so then you can come and have your run of the place.

Sidenote: The Breslin is right next door. Don't confuse the two. The bar inside the Breslin has a totally separate drink list, bar menu, staff, etc. than the lobby of the Ace Hotel. NOT.THE.SAME. But April Bloomfield developed both the menus and the food comes from the same kitchen. So kinda the same :)

23/02/10 | Link | Rating: 3.0
162. Jeanette L.
Went to the lounge for drinks on Sat night. Good times. DJ + lots of room and cute decor...I liked it. Not sure I'd frequent this place but def continues my love affair with Ace Hotel. (Palm Springs location / pool area is superrrrr)

16/03/11 | Link | Rating: 4.0
163. Dean B.
Having looked forward to my stay at the Ace Hotel for weeks, I've had a miserable experience in the first 24 hours.  No internet, no TV and absolutely no communication from the hotel of why it's happening or what's being done about it.  How arrogant.  There is a difference in being a cool hotel and a cold one.  This is a horrific first experience at the Ace Hotel.  I'm here for 48 more hours.  Please make it a positive experience.

21/08/12 | Link | Rating: 3.0
164. Sushma A.
This place is fabulous! Really kitschy and hip. I loved the trendy atmosphere. Quote frankly there are enough good reviews for this place to go by. The food is ok, I think they tried to be creative (not sure about success) The drinks were good and really you come here for the scene. Overall I had a good time. I would definitely go back if someone suggested to meet there (I would not come up with it however)

29/02/12 | Link | Rating: 4.0
165. J G.
The ACE is like home to me. The locatin is perfect and the rooms rock! Literally.  I stay here whenever I'm in town and suggest you do to.

24/08/12 | Link | Rating: 5.0
166. Sally L.
Went to the lobby bar for drinks after work. Absolutely loved the lust for life cocktail and the chocolate toffee tart was to die for. The food menu didn't really have a lot of options, however, and a lot of it was overpriced. A bagel, for example, was 8 bucks! It had a great vibe though and it wasn't too crowded - we managed to get a seat basically right when we got there around 7pm. The waitress was super nice and very attentive. Will definitely be back for the chocolate toffee tart!

24/07/13 | Link | Rating: 4.0
167. Jason M.
Place is strong, like America.

24/02/11 | Link | Rating: 5.0
168. Sourivone V.
The hotel lounge is a great place for happy hour or a starting point. It's very chill and you can see hipster eye-candy while enjoying the lust for life cocktail.

01/12/10 | Link | Rating: 4.0
169. Cay T.
We booked here as part of a wedding group.  Probably wouldn't have otherwise because I didn't like the vibe so much from the website.  However, from the moment we entered the service and accommodations were top-notch. If you dislike hipsters, look elsewhere. Get in line early for Stumptown coffee in the a.m. Line is loooonnnnng but totally worth it!

20/06/12 | Link | Rating: 5.0
170. Kimberly S.
The Ace Hotel is like summer camp for hipsters.  At $99 a night for a bunk bed room, I will definitely be coming back.  I loved everything about the place, from the bumpin' lobby scene, fresh flower cart, Stumptown Coffee, and the super soft down comforters.  The only complaint that I have about the place is that the elevators are really slow and Liberty Hall is not open to the public all the time.

02/05/10 | Link | Rating: 4.0
171. Oriana S.
Free wi-fi! Clean bathrooms (that you can walk in to use, no need to buy anything). Good coffee and baked goods. A nice place to get work done in a large room with comfy chairs and mood lighting. A couple of homeless looking hipsters asleep on the couches, but that's okay. A coffee shop on one end and a bar at the other end. Lattes by day, martinis by night. I definitely recommend this place if you are in the area and need to get your productivity on!

25/06/12 | Link | Rating: 3.0
172. Felicia D.
Sleek, modern design and wry touches (one elevator reads "this does not go to the lobby" while the other proclaims "yes, this one does") define the surface of the Ace Hotel, home to the hip and spendy Breslin Dining Room, always overrun Lobby Bar and perpetually slammed Stumptown Coffee spot.

I daresay I felt very fancy slotting my room key into the elevator to gain access to my king-bed room on the tenth floor.  Cunning double shutters allowed me to block the afternoon glare, and a pile of snacks like my beloved Pocky and pistachios were laid in upon arrival.  

Record players and guitars add to the festive, youthful vibe the hotel has nailed -- but travelers who are used to quieter environments may be disturbed by neighbors blasting music on vinyl and drinking into the wee hours.   Otherwise, this place is ace.

26/05/10 | Link | Rating: 5.0
173. Astrid L.
I must admit that I love the Ace Hotel... far from the Meatpacking eurotrash zone, the shorts and new balance crowd of Time Square, the LES and its corny Banksy/Shepard Fairey arty murals, some reviewers find it pretentious I find it exactly the opposite, it's dark, nobody bothers you, everything works and contrary to other reviewers I love a place where the staff don't constantly "check" on you about everything, you are left alone to do whatever it is you are doing but if you had a complain someone will promptly be there to listen, that's what I call a good hotel.

06/03/12 | Link | Rating: 4.0
174. Alex G.
If I was just rating the room I'd give this place a 3, but the lobby, bar, and adjoining restaurants are so great that it bumps it up a notch.

Room is super tiny and quaint.  It reminded me of when I first moved to NY in 1993, hastily rented a closet sized studio on the Upper West Side, and returned to Michigan seriously unsure if my new home even had a restroom (I was so excited to sign the lease I forgot to look).  My room at The Ace reminds me of that experience, not in an unpleasant way.  My first ten minutes here I spent strategizing how to best maximize the small space and discovering the at first unseen power outlets and lights.

Already had a quick bite and drink at the place next door, John Dorry Oyster bar, and it was delicious.  Squid stuffed with chorizo and more.  Score.  Not a bore.  Or a chore.  Could it be a place of lore?  Wonder no more.  Snore...

09/05/11 | Link | Rating: 4.0
175. Ashley H.
The Ace Hotel bar is our go to bar when we don't know where else to go* It is also a great bar to take out of towners to if you want to impress them. The drinks are made to perfection (and named from classic rock songs). Try the "Rock the Casbah" drink if you like a strong drink with a kick at the end. It's my favorite.

One time my friend bought a room at the hotel (even though he lives in NYC). They don't have a coat check there, but somehow after a little persuasion, mention of said room and Benjamins, we somehow magically got our own personal coat check. Now that's service.

*Before we end up at Dorrian's

18/11/10 | Link | Rating: 5.0
176. Garrett C.
Although I have not had the pleasure to stay in this hotel, I'm a frequent visitor to the trendy bar lounge in the lobby. The selection of furnishings and finishes is comfortable and relaxed without being too modern and stuffy. There are various comfortable seating arrangements and the live DJ makes it that much more lively and entertaining. The dim lighting is also a plus in terms of mood setting.

This is a great place to get together after work with a few friends for a drink or two.

25/07/11 | Link | Rating: 4.0
177. Lizzie S.
Hello New York, hello The Ace Hotel... It has taken me a while to write this review, partly because the first time I stayed at The Ace, it was one of the first times I had ever stayed in a "nice" hotel (read Travel Lodge) so had little to compare it to.

So after a year and a half, several states, cities and about 4 stays at this joint I can safely say that The Ace is one of the nicest and friendliest hotels I have ever stayed in. From the uber comfy beds, to the super sexy and polite door staff: I have never stayed in a hotel that felt this much like home. Okay, maybe a home with really nice cool stuff in it and a maid to clean everything and a great coffee shop attached.

So, yes I really do like this place and when going to NYC, I will want to stay here. The location is perfect, so close to everything important and yet not so well know that you have Marge and Deirdre with their "I got this T-Shirt at the Saute of Liberty" get-up on.

My only gripe, (yes people a 5 star venue can have one gripe!) is that the bar gets too busy. A victim of it's own success.

17/08/10 | Link | Rating: 5.0
178. Leighann F.
The theory behind the design and operation of the Ace Hotel is solidly rooted in a very hot trend (sleek, modern and efficient temporary abodes for the witty and seasoned traveler) melded beautifully with another fixture of the fashion/art/music scene in NYC: the ever-elusive hipster. No detail in conjuring the latter image is spared: the staff is decked in ties, skinny jeans, cardigan sweaters and collared shirts. Very cool. The halls, walls and accents reflect the same aesthetic; draped in shades of moody gray, grounded with black and maroons, lighting is negligible (which is good if you're trying to be sexy and rather useless when you're trying to work), the commitment to the look is something to applaud.

However, the execution of the concept could translate a lot more smoothly into an enjoyable experience. The staff could play a bigger role in making this happen. On my first visit (which was for business), my credit card was charged the full rate for a room where I was not even staying. The charge was so much it pushed my credit line over the limit on my card and I received little more than an 'oops' and 'sorry about that' after having called to have the charges removed.

Upon arrival for my second visit, also on business, I opened the door to my room only to find a floor-to-ceiling painting of a half-naked, she-devil zombie creature, dripping with blood, placed just a few inches from the bed. As my colleague and I stood there horrified, I called the front desk and they offered to remove it. After the front desk clerk and maintenance took down the painting, the front desk clerk remarked snidely, "I'm really sorry I don't have any crayons so I could paint happy faces on the wall for you." Sorry, dude, but no one wants to come home to their hotel room, where they are supposed to rest and relax, and be forced to stare at something you'd only expect to see in b-rated slasher flicks or nightmares. And according to other members of the staff, I'm not the only guest who's found this painting completely unsettling.

Despite the dreary color palette and some bizarre choices for bedroom decor, you'll find the the mattresses to be super comfortable with plenty of fluffy, head-soothing pillows, soft sheets and warm blankets. The bathrooms are simple, well appointed and spacious enough. The minimalist design speaks to the organizer in me, while the always-bumpin' lobby reminds me that all work and no play makes Jack a dull boy. The Ace is a really, really cool hotel, but sometimes I wonder if they're overplaying their cards and losing site of customer service and hospitality.

16/06/10 | Link | Rating: 3.0
179. manny p.
I love..... I....love this place. It's clean,great efficient front desk.  The staff,housekeeping are great.  They really deserve 4 1/2 star.  I will give them 5 it they wer'nt such party place.  It can get really loud at the lobby especially, during the sundown.  I guess it's part of the beauty or being hip But, if you can't hear yourself that could be a problem.    And I love the stump town coffee which connected to the lobby.    We went to Breslin bar restaurant, I did enjoy my London martini, but didn't really care about the lamb burger and my French fries very salty.  I told the waiter Paul, he's nice enough to give me a new french fries without a salt.   Paul, the waiter at Breslin is great.

Good, experience for me.  Close to everything! I definitely recommend this place.  I would go back for sure.

29/09/11 | Link | Rating: 4.0
180. Scott M.
Despite the desirable attributes of proximity to a Stumptown coffee, and the steam punk decor, our stay was pretty disappointing. Poorly furnished room, appropriation of the facilities (lobby, wifi, etc.) for events, reservation screw ups, and somewhat unfriendly staff.  I've had better experiences for less money in NYC.
update: Ace management has made a good faith effort to explain and rectify my complaints as best as possible, so I'm upgrading my rating from 2 to 3.

23/10/11 | Link | Rating: 3.0
181. Julian L.
Clean, modern, hip, convenient and decently prized. What else can you ask for in the middle of Mid Town Manhattan? Great coffee shop downstairs, and it is in such an awesome location. I highly recommended. The rooms are pretty small but they have maintained their rooms so well with nice artsy decor. Nice lobby downstairs as well.
I am definitely staying here every time I return to New York.

09/08/12 | Link | Rating: 4.0
182. Glovindria B.
Maybe I'd add more stars if i came in for an evening cocktail but for working midday, this place is a waste of time and money. I ordered the $16 chicken sandwich and it was one of the worst things I have ever eaten. The chicken had a sort of boiled flavor which tastes foul if it's not seasoned properly. It was stuffed in a sandwich with a little bit of sage and onion, which should have been delicious. But it had no seasoning and no complimentary flavors, so it just tasted horrible. In addition to that, the internet was very slow, soi couldn't get anything done. (I was sitting by the bar, maybe the signal is weaker around there). The place was too dimly lit for midday, but one could overlook that and say people have different taste preferences. I'm not one to usually leave complaints but this was a serious downer. Service was slow. I'll say the coffee was delicious, but I ordered a $5 latte. If they screwed that one up too I would've been really confused.

20/05/13 | Link | Rating: 1.0
183. Kathleen M.
Ah, The Ace. Unlike any hotel I've ever stayed in, and that's both good and bad.

This place is stylin', like, seriously. I've never seen a hotel with such dedication to a look, and that's got to be applauded. Unfortunately the look they're going for is painfully morose and drab, with dark rooms, dark hallways, and a dark lobby. Perhaps it was the rainy weather during my time in New York, but I found it hard to smile when within the walls. Over the course of the week I got to calling it the Death Star, just cause I felt like it sucked the energy out of me. While this would be okay if I was just looking for a place to crash, as a place to try to work it was pretty painful.

And speaking of working, the rooms *really* aren't conducive to it. I know I got a shoddy room, but still. There was no desk, no chair, and the lighting was awful. My room was also missing an ironing board, a window that allowed any light in, and any warning signage/color for the inch-high step up in to the bathroom, leading me to stub my toe at least 5 times a day. Still, the bed was comfortable, the mini bar exceptionally appointed, and everything was clean.

The front desk staff echoed the coldness of the decor, as I'm pretty sure I never got a smile out of a single one of them. Other staff, like the waiters of the Breslin, housekeeping, and one manager were all much friendlier.

All in all, this is still a good hotel and one that I'd recommend for chic lodging in the city. Just not for a work trip.

18/07/10 | Link | Rating: 3.0
184. Kevin J.
Sorry Ace, the vibe and style is one thing, but more noticeable is the lack of basic hotel upkeep, which makes this hotel feel cheap.  The pillows had a musty smell about them, and the room wasn't clean (we actually took some time to clean it ourselves because it was a bit disconcerting). Perhaps we just got a bad room, but we won't be staying here in the future.  (Why do they have to put price tags on everything in the room - I felt like I was staying in the thrift store).  

One plus is that Stumptown Coffee has great coffee and that's right next to the lobby (if you like bold coffee this place is fantastic).

04/06/12 | Link | Rating: 2.0
185. Bergitte D.
The coolest hotel in NYC!!!! Great rooms with some really cool details! And not to mention the totally nice lobby with cool DJ s, nice cocktails and free wi-fi, amazing coffee from the Stumptown Coffee Roasters, great food served at the Breslin Restaurant, the John Dory Oyster Bar and The No. 7 Sub, and some seriously good shopping at the Opening Ceremony! Will definitely return to Ace Hotel, hopefully very soon!

01/09/13 | Link | Rating: 5.0
186. Colin B.
+1 Star for deliciously fresh coffee courtesy of Stumptown Coffee

+1 Star for comfy couches, free wifi and outlets galore

+1 Star for super friendly staff

+1 Star for funky/fun decor

The place rules.

21/08/10 | Link | Rating: 4.0
187. Hels C.
Stumptown coffee is the best and they have it here (cash only)!  The scene is chic hipsters prancing around with hushed voices and ipads galore. Seriously, it's either have your ipad or have your mac laptop....however, this was also around noon. i think this sorta sums it up:
youtube.com/watch?v=wsg_…

but love, love the atmosphere regardless.

01/10/11 | Link | Rating: 4.0
188. Crystal A.
I stayed here on my last night in NYC and was very pleased I picked the Ace. The front desk staff were great, room was nice and clean, great location and delicious food. I got there a little early and was fully expecting just to drop my bags off and leave until a room was ready. Much to my surprise, a room had opened up while I was waiting. They had no problem checking me in early and I was well on my way! I loved all the random little things that made this hotel unique. I will definitely stay here again.

24/08/13 | Link | Rating: 4.0
189. Mike G.
was here for a quickie (visit). as luck would have it, Ace had a promo nearly as good as a '09 opening special and this time was bumped up from a medium to large apt. style room.  sweet. liking the vintage-salvaged-americana down to a retro Smeg fridge and plenty of chips for late snacking. lobby IS a scene with live music some nights or dj spins so avoid lower floor lodging (noise). can't beat location with some rad korean food and penn station not far.

05/02/12 | Link | Rating: 4.0
190. Windell C.
Ace is the place!  Friday nights with Q-Tip and friends not mention if you're feeling kind of hipsterish with funds to burn head to onsite Opening Ceremony.  This is the boutique hotel more artistic and theme driven it's the type of hotel I dig when visiting a major city.  The time I've spent here was mostly socializing and partying all which just happen to be on Friday nights.  The place is gaining in popularity, so it is losing some of its chill locale charm, but it's still one of my destinations of choice for a Friday night.

22/01/11 | Link | Rating: 4.0
191. Simon P.
I have moved my negative review of the Ace Hotel Lobby Bar to the "Breslin Bar & Dining" page, at the request of the Hotel.

yelp.com/biz/the-breslin…

25/05/11 | Link | Rating: 2.0
192. Sasha H.
Lobby bar is my jam. Free wifi with table service, and you can have Stumptown, Breslin, John Dory, and drinks at your fingertips!  Nothing better. Live music and adjacent to Opening Ceremony, for shopping breaks, y'know? I could literally live here.

11/10/12 | Link | Rating: 4.0
193. Grant C.
I haven't stayed here (I'm a local), so this is just a review of the bar and lobby.

THE BAR:  There's not much to the bar; just a small wooden counter in one corner of the enormous ground floor, not even a "bar," really.  Four people were enough to make it seem crowded and not very inviting.  The drink menu offers a few wines and beers and a handful of cocktails.  The hotel is still partly under construction and isn't completely "open" yet, but major points off for serving my wine in a plastic cup.

THE LOBBY:  An enormous room, very downtown art studio decor, with probably a 30-foot high ceiling, and lots of cool looking sofas and chairs.  Would be a great place to sit and read a book, catch up with friends, or have a drink in a real glass.

15/05/09 | Link | Rating: 3.0
194. Emm C.
How would you like to get cold water, no notification that there was a flood in the basement, walk out to the city without having showered, and be comped a mere $50 for the inconvenience?  When the room is $280 plus taxes.  Yea that's why it gets one star.  The manager Audrey was nice enough but in the end with the $50, it really shows how customer oriented she is.  so she referred me to the GM so I can really waste time tomorrow morning speaking to Jon the GM.  Nice.  Way to go Ace.

Oh I forgot to mention Audrey tried to rationalize that the $50 off was coming off of my second night's stay, not for last night's stay.  So because my Sunday rate was lower than my Saturday rate, she was offering a more attractive rate.  Really?  I know i look young (asian genes) but i'm in my 30s and wasn't born yesterday. and more importantly, the math comes out the same.  It's called the associative property in math!

BTW, this review is not about the lobby vibe or the coffee at Stumpstown or the Michelin rated restaurant! It's about customer service and truly realizing that a hotel at minimum should offer hot water and a nice bed.  Not one and not the other!!!!!!

20/03/11 | Link | Rating: 1.0
195. Vivian L.
There are plenty of nightmarish accounts of staying at tiny closets (i mean, small rooms) at the Ace. But alas, mine was not one of these, and I'm happy to give credit where it's due. Stayed recently for a combo of work and play; and was able to test out both their Large Double-Double and Large King rooms. They rooms were spacious (especially for NYC standards) and well appointed with the requisite hipster memorabilia -- my first room had a guitar and the second had a turntable. Both rooms had huge, stocked Smeg refrigerators which contained decently priced mini bar items -- something I was grateful for when working late nights. The food at this hotel is amazing (Stumptown Coffee, Breslin, John Dory, and even the room service), and probably a major selling point for me.

Pros:
+ "in character" hipster decor and accessories through and through. If you like the decor of a Westin or a W, this place is not for you
+ Reliable wifi
+ Comfy, clean bedding and beds
+ High quality toiletries

Cons:
+ Really small bathrooms (my second room was an ADA room so the bathroom was huge, but the first one was not)
+ Noisy (no matter which way your face, it's noisy; use the noise strip thing they provide to slide it under your front door at night)
+ Slow elevator -- those in the know, know that the back set of elevators are the super-fast ones :)

All in all, they're still well-priced for a NYC hotel in a great location with awesome vibe, character and food options. I would highly recommend it, as long as you stay in one of the larger rooms.

30/05/11 | Link | Rating: 4.0
196. Steve H.
Somebody had ben ripping this place so I dropped in expecting to be confronted with attitude. I could not find the alleged snarkiness and stayed for a drink. (Note: I was downstairs in the lounge.) One thing that diffused MY pre-attitude was the nice guy at the door who greeted me upon arrival and departure. I'll be back.

28/11/12 | Link | Rating: 4.0
197. Yvette O.
Stayed at the Ace Hotel in NYC earlier this year.  While the lobby atmosphere and ambiance are cool, the restaurant SUCKS and THE ENTIRE ESTABLISHMENT HAS THE WORST CUSTOMER SERVICE EVER!  

Other reasons not to stay here:

~ Bed Bugs
~ Horrible management staff
~ They film pornos here all night long and you can't get any sleep.  (When we complained to management, all they did was offer us complimentary coffee vouchers.)

I will never willing stay at the Ace Hotel in NYC ever again!

22/11/10 | Link | Rating: 1.0
198. Cece P.
Yeh so the Lobby bar is the hotspot right now. There's an actual line just to come in during peak hours.

- Bouncer outside is a d*ck
-Cocktails over $15 with the tip
- There's no place to sit because the couches will be occupied for hours
- There is no service and no courtesy. Who gives a shit if you're a patron that wants to spend money?
- Hideous "lunch lady" cocktail waitress - that alone makes me not want to come back here
- Douche bag city and snooty pretentious bitches to boot.
- 2 guys lunged over to me like a pack of wolves as if they've never seen a woman before. I felt like disinfecting myself. YUCK

So there, that's my review of the lobby bar. Have fun.

24/04/11 | Link | Rating: 2.0
199. Christine M.
I liked this hotel. The small room that my boyfriend and I stayed in was cozy, just enough space. Simple, no frills, but well decorated and designed. Also one of the most comfortable hotel beds I've ever slept on. The only complaint I have about the rooms is that the door allows quite a bit of noise into the room, which, at night is a bit annoying. When I mentioned this to the helpful girl at reception while checking out she informed me that there is a draft/noise stopper that can be put in front of the door at night. Keep that in mind if you stay here, I know I'll make use of that if I stay here again.

Stumptown coffee (coffee shop within the hotel) is great!

Didn't eat much at the restaurant because I thought the menu was a little boring...not my taste.

Lobby/bar was cool, but the amount of people zombified in front of their laptops during the day was kind of laughable...nothing against the hotel of course, just a comment on people in general.

The small opening ceremony store within the hotel was cool, good selection for such a small space.

The only thing that would keep me from staying here again is the location. I prefer staying in meatpacking, soho, or les, but it was interesting to stay in a neighborhood that I never find myself in.

28/07/11 | Link | Rating: 3.0
200. Michelle K.
Staying at this hotel was the perfect lens through which to see  New York.  Fantastic!

I live in Portland and am a fan of the Ace Hotel here in PDX.  Fabulous atmosphere, occupies its building well (while retaining local history), and a hip atmosphere.  I wanted to see how that general aesthetic translated to Manhattan and was not disappointed.

I reserved a Deluxe King room through their website and also added special requests for a turntable and full-size fridge.  When we checked in, they upgraded us to Super Deluxe (what's the difference?).   It was a shockingly large room for New York.   We had a promotional rate of $199/night.

STELLAR concierge service available 24/7.  We gave them some relatively vague directions about the dining experience we wanted, and their recs were spot on.  While they weren't able to direct us to the exact, perfect spot to find certain shopping items, the neighborhoods we ended up in were fantastic NYC experiences.

Great hotel lobby bar.  We ended up rolling back into the lobby around 1am on Saturday, intending to go hit up the neighborhood for a few drinks.  Instead, we just relaxed at our own hotel, lounging around on an actual animal pelt and drinking Scotch.  A pretty perfect experience.

Ridiculously well stocked fridge in the room (available upon request).  Vitamin Water?  Local Brooklyn brews (and some High Lifes).  The cutest mixers ever!  And lovely local chocolates.  We couldn't help but raid the fridge.  The individual character of our hotel room shone through impressively.

We stayed there last weekend in the POURING rain.  Thankfully they had a lovely variety of umbrellas to check out.

Downsides.  Yes, they do put an authorization on your card.  But that is common.  Also, the air conditioning in our room was busted.  Our choice was to just suffer in the humidity, because we didn't want people tromping around in our room -- our bad.  The coffeeshop and restaurant are not yet open.  This downside is tempered by the fact that they serve insanely strong Stumptown in the morning.  We were woken up by housekeeping two mornings (okay, afternoon) in a row.  But I'm quite sure we'll stay there again next time we're in Manhattan (unless the Standard works out its kinks...)

05/08/09 | Link | Rating: 5.0
201. Jen L.
need to feel cool? spend an afternoon at the ace.

love the decor on the walls, from the flower cart, to the einstein picture, to the shops and bars and photo booth! plenty of seating (+couches) to do work or just chill out with a delicious cup of stumptown after frolicking all over the island.

05/06/12 | Link | Rating: 4.0
202. Catherine K.
This is a review for a hotel stay.  We booked a large king room and I was a little dismayed to discover that all the large rooms were on floors 2 and 3.  When I stay in Manhattan, I like to *see* Manhattan, not the building across the street.  honestly, I'd have booked a smaller room if it was higher up.  It just wasn't clear on the website.

We arrived at 3:15 to discover our room wasn't ready (shower curtain needed to be replaced - not surprising as the curtains were so long we stepped on them as we showered, and showering together resulted in lots of shower curtain stuck to our bodies -yuck).  My husband had a conference call to make - we were banking on a speedy run after check in to the room for his call, but he managed to find a spot in the lobby and I graciously said it was no problem, I'd wait in the lobby as well.  Woman who checked us in promised to come and find me when it was ready.

45 minutes, two New Yorker articles, and one cocktail later (served by a fantastic and happy midday, midweek bartender -she was a gem who clearly let me know about the 18% forced gratuity.  Her cocktail was perfectly made) I was wondering what was going on.  Waited in a long line to ask someone else if the room was ready -still not sure.  Another 10 minutes and, yes!  We have a room!  The delay was a drag, especially as my husband needed to be in on a call, laptop open - and he had to do it in the loud lobby.

Room was very large and clean - if we stay in NYC con kiddies we'll stay here - lots of space, you'd never feel on top of each other.  However, it was dark.  Two small windows, and despite a sunny day, I felt like it was raining outside.  

Bed and pillows were fantastic.  Couch was fun (met up with a friend and we drank champagne in the room, which was a luxury.) I tried to fill the bath, drain didn't stop.  Couldn't get thru to desk, finally ran down to ask for a stopper and got total attitude about my asking for a drain stopper (as in, do you see this line - seriously, that is what you think is important?).  I think we were in an ADA room based on the bathroom layout and all of the bars and low hooks about.

Lobby was groovy, and thank goodness for the space to the right of the bar allowing hotel guests to sit or we'd have gone elsewhere.  Drinks were excellently made by the female bartender midday.  That said, the craptastic and rude bartender at night made an appropriately craptastic drink.  Totally undrinkable Dark and Stormy.

Breakfast at the Breslin room was great.  Coffee at Stumptown the next morning was good (but it's no Blue Bottle ;-).

Neighborhood was great - I usually don't stay in hotels that far north and I was pleasantly surprised.  Close to Herald Square, Flatiron District - easy to get downtown or uptown, very easy to meet friends after work.

For all of the photos of rooms we saw, ours had no artwork - plain white walls all the way around.  I had read about the Polaroid camera and was looking forward to a little camera mayhem, but there was none to be had.

In general, I think that I perhaps am growing out of the thrill of the hipster crapshoot hotel - will your room have a Polaroid camera?  A fridge?  Giant 10-person shower?  Deep tub?  Guitar?  All?  None? I think our room was amongst the biggest offered, but I would have gladly traded for a smaller room higher up (thereby avoiding the garbage pickup on 29th street at 6am Friday morning) or facing in (I can't imagine the frosted windows mentioned in other reviews would be darker than our room).

I will add that I was worried about the lobby noise in our 2nd floor room, but there was none.  But the garbage trucks...

12/08/12 | Link | Rating: 3.0
203. Ahmed S.
Every once in a while you stay at a hotel that's different, Ace hotel is one of those places. It's a little eerie inside, I think it's meant to be an old gymnasium. Cool concept, not the greatest execution.

I was here for work and since the W in union square was sold out, I got to stay at the Ace Hotel. This is one happening place. The rooms are nice and big, but the setting is a little off. Only one set of elevators, and a gym in the basement. Comfy beds, would stay again, recommend if you want to try something different.

25/10/11 | Link | Rating: 4.0
204. Paul M.
This is where we stayed for our recent weekend in New York.

Pros:
- stylish - in a look at me in my Mad Hatter Tax Advice Hat kind of way
- spacious , stylish room, comfortable bed
- fabulous in house eateries and bars
- great location
- come back in from being on the town on a Friday night and it's like the party has just started

Cons:
- somewhat insouciant service - the cocktail server who can't be arsed to take your order and walks away, the porters who grimace a little when you ask them to get your bag, sitting in the just-opened restaurant section that no-one has figured out who's serving there yet

but overall, i really enjoyed it and would recommend it.

there was one section fo the staff i found to be extremely friendly - the maids and the maintainance staff - much more friendly and customer focused than some of the front-of-house people i came across.....

20/05/11 | Link | Rating: 4.0
205. Annie C.
VIBE and ATMOSPHERE
All of the Ace Hotels have a certain theme that goes with the city where it stands. I'd say the style at Ace NY is Patriotic-Modern-Industrial but I'm not sure where the random woodland creatures and birds come in. The lobby has a beautiful high ceiling that is said to be the original ceiling from the previous hotel. There is a huge American flag in the backdrop and tons of sections with comfy couches and chairs. The lobby bar is almost unseen in the back left corner. Once the lobby bar opens at 5pm, it is a nice place to sit and have a beer while listening to fantastic tunes from Alias to Seu Jorge. The music selection was stellar.

INCIDENTALS
There seems to be a lot of bad reviews about using a credit card/debit card for incidentals, up front. When I handed over my debit card, I was told politely that I might want to use a credit card instead since there would be a hold on my account for a large amount. Maybe they warned me because of the wave of previous issues (which is highly likely). We were also charged the introductory rate that was locked in months ago. Everything worked out just fine.

ROOM
There was a delay in getting our room, but we were just chill about it and went exploring the city while they held our bags. Upon returning, there was another delay of about 10 mins, but again...no biggie. They upgraded our room from Standard to King Deluxe for the "inconvenience." We were pleased with the upgrade but the air-conditioner stopped working while we were sleeping and it was uber stuffy. We told them about it the next day and they fixed it while we were out for the day. We came back to a nice chilly icebox...it was great. The view was great, which included the lit up Empire State Building. One thing I did not like was there was no type of air or vent in the bathroom, just a small window in the shower area.

CUSTOMER SERVICE
Everyone was great from the girls at the front desk to the door guy to the night manager.

There were a few kinks that needed to be worked out (as in any new operating hotel) and in the end we had a great stay.

27/05/09 | Link | Rating: 4.0
206. Freya C.
Have a visitor you want to show a good time in the city? (AKA show off to in the style of, this old place, yeh-my-usual-hang-out-nothing-special-does-the-­job-type-thing...)

Well the Ace Hotel will just quite possibly elevate your street cred to desirably attainable levels.

The bar achieves a successful 1930's-Art-Deco-reading-room-meets-contemporary-­downtown-lounge-boutique mien.

Beautiful spectacled people wired to their MacBook Airs or sipping on Lust-for-Life cocktails regaling the day's trials and tribulations beneath an all-encompassing, lofty ceiling.

Go downstairs to party (or the bathroom), next door for coffee (Sumptown), or out front to discover the infamous lamb and feta burger (Breslin Bar). Upstairs is for your imagination only...

17/05/11 | Link | Rating: 4.0
207. Jessica R.
Rooms nice... Mini size good enough ... Lobby always busy with people sitting on couches, doing absolutely nothing except being zombies staring at computers. Or it's happy hour and you have music that's way to loud for not many people, mostly tourists or want-to-be-hip psuedo-"business people" ...don't get rooms facing the street unless you want to be awoken by the mosque prayers at 445 am everyday

04/08/12 | Link | Rating: 3.0
208. Pamela K.
This place is not just for hipster,s darlings.  We are 25 years too old for such a label and loved every little thing about our stay here!

The room was small, yes, but perfectly laid out, everything we needed was there, the only time it felt cramped was if we tried to walk around the (very very comfy) bed -- tight squeeze past the wall mounted tv.  Bathroom was quite big and had very cool doors.  All so very lovely, really!  They even leave you a free laptop for use during your stay -- how great is that?

Yes, it's dark.  Hallways, lobby, rooms, etc.  I rather like dark, so I loved it.  Let's face it -- the darker it is, the better we look...  The esthetic is very industrial, functional, clever, tongue in cheek touches abound.   For example -- instead of the requisite do not disturb sign, we had a magnet to slap on the galvanized steel door -- one side said "NOT NOW", the other:  NOW.  Get it?

Lobby bar is loud and vibrant at night thanks to the terrific DJ, but the moment you step into the elevator, the noise is gone.  We had no trouble with noise in our hallway.  Staff: delightfull all around.

Lots of restaurant options, from the wonderful Stumptown for coffee and pastry to the lobby offereings and Breslins.  All great great great.  Just go.  You'll love it.

06/09/11 | Link | Rating: 5.0
209. Cliff K.
On the one hand, the hotel is sweet.  You got a great lobby that has a hipster studying atmosphere.  It's pretty sweet.  You can get drinks, you can get tea.  You can sit and watch some live music play.  There's a decent amount of seating.  Accessible bathrooms.  It's a pretty cool place.

On the other hand, I met the grouchiest waiter i've ever seen.  He was rude.  Wasn't interested in taking our order, slammed our drinks on the table, and just would not give us any attention.  This guy, I don't know if he broke up with his girlfriend, but he'd get fired at ANY establishment for that kind of treatment.  It's strange, because my friends have been saying that he was like that last time too.  So maybe it's because, to make a place hipster, you gotta have douche bags.  Possibly?  haha.

30/05/11 | Link | Rating: 3.0
210. Ebisawa H.
Sensei didn't feel love with this hotel, but Sensei liked it's bedbug safe part. The only thing bothered Sensei was just way too many people were always hanging out at the lobby day and night. That made sensei concerned about unemployment issue in the NYC.
Sensei thinks the staff was very friendly and attentive it's own way.

25/07/11 | Link | Rating: 3.0
211. Yasmin E.
I'm sitting in the Ace Hotel Lounge as I write this review...so I must LOVE it! If you don't do well with studying amidst noise, you shouldn't come here to study....but DEFINITELY to hang out :)  The food options you have at this place are as follows: 1. Stumptown Coffee (pretty inexpensive with somewhat decent beverages/dessert), 2. John Dory Bar is pretty expensive (never had the food to comment tho), 3. No. 7 Sub (affordable, good eats), 4. BYOFood :)

Wonderful place to hang with friends.  Huge comfy couches, dim lighting, Wifi, as well as a long table you can work at (if you don't mind waiting for a seat).

Enjoy!

24/01/12 | Link | Rating: 5.0
212. Mike C.
I've never actually stayed at the hotel but enjoying drinking the Stumptown coffee and hanging in the comfortable, large, generally-quiet-in-the-AM lobby area.

10/01/13 | Link | Rating: 4.0
213. Emily F.
Just had a birthday stay-cation at the ACE that was supposed to be 2 nights but was extended to 3 because the hotel was so great!

The medium room was huge and wonderfully decorated. It was always clean and tidy even after leaving for just an hour (and I never saw/heard 1 noisy cleaning cart the entire time). The full size SMEG fridge that you could actually put your own stuff in was a great touch. The hotel staff was cool and laid back, not pushy at all. The bath products were amazing, so much so, that I had to buy them when checking out. Room service was delicious (what's better than The Breslin burger being delivered to your room?? Nothing, thats what.). The lobby while a "scene" was comfortable, friendly, and a place I would hang out even if I wasn't staying at the hotel. Stumptown Coffee (the cold press is amazing) and No. 7 sub great cheap eat options too.

My normally very hard to please bf said upon check out "I want to live here forever". I couldn't have said it better myself. Thanks ACE for a great birthday and I will definitely be back!

25/07/11 | Link | Rating: 5.0
214. Joy S.
First of all... I am not even close to being hip enough to stay at the Ace. That being said, I thoroughly appreciate that the staff overlooked that little tidbit and offered BY FAR the most friendly and accommodating customer service that I've experienced in a very, very long time.

I stayed here for five nights right after being displaced from my FiDi apartment due to flooding in the basement... thanks, Sandy. I had to jump over to the Empire and then the Pod because of vacancy/price situations, and then I ran my refugee behind right back for the Ace until my apartment opened up again (yes, I was displaced for just over 3 weeks).

The other hotels were fine... clean and all... but they do NOT give you a unique feeling like the Ace does. I guess I could liken it to New York City... you can go to DC and Chicago, and they're nice cities... but they just don't have the energy that New York does.

Aside from the warmth of the place, the room size does vary. It's a boutique hotel! That's what makes it so cool! My first room (which I thought was quiet nice, by the way) was on the small side, but it was perfectly doable. I even enjoyed playing records on the in-room turntable. My second room was significantly bigger (even had a table and chairs in it) and to make up for the lack of turntable there was a guitar... yes, a real, playable guitar. I told you this place was different!

Final notes: Go right next door to The John Dory before 7 pm for half a dozen oysters and a special brew for $15, and then head back to the Breslin for a Pablo Honey and a lamb burger. You'll thank me later.

So, all in all, I have to sincerely thank the Ace Hotel for making my life much less stressful and more enjoyable in a not-so-ideal time. YOU ARE THE BEST! :)

21/11/12 | Link | Rating: 5.0
215. Alex C.
Stayed here for 3 nights. I love this place! its if urban outfitters ran a hotel. The rooms were great and bathrooms were great too. Downstairs lobby is awesome. Busy though but awesome. Great Food at the lobby restaurant. Amazing burger.

25/02/13 | Link | Rating: 4.0
216. Nisa A.
In a bold attempt to separate fact from fiction, let us not forget that a lobby is not a hotel and hotel is much more than a lobby. Thusly, I'm reviewing the hotel, which includes but is in no way limited to, The Lobby. Which is overwhelmingly comfortable and hip.

This is my 4th stay at The Ace in NYC on business so as a business traveler I don't require much more than strong coffee and free wifi but The Ace provides so much more.

Eclectic rooms decor. Four visits and no four rooms have been the same, although I will say that the bunk bed room is much more for the European hostel traveler than the American business traveler, however it trumps the bed bugs my co-worker found at The Gem in Hell's Kitchen.

I digress.

The Ace is comfortable, warm, friendly, staffed with hotties, functional while still being hip. I'm a fan. Clearly.

14/12/09 | Link | Rating: 5.0
217. Peter B.
Walking in to this hotel, I thought I was back in Williamsburg, based on the hipster crowd drinking and hanging out in the lobby. When we get to the room, there's all these nice touches that make the place really cool. The view was decent on the 10th floor, you can see a bit of skyline and the street below.

There's a restaurant attached, so you don't have to go far for a meal.

The price was your typical Manhattan prices, so don't get sticker shock.

I'm not usually a fan of hipster places, but this was a real gem.

05/03/13 | Link | Rating: 4.0
218. Kevin L.
The showerheads are amazing.  I kind of think I could spend all day under the rainfall shower and be satisfied all day long.  But damn my eco-conscious conscience!

An enormous comfy bed with more pillows than I knew what to do with, a spacious room that's quite gracious for the pricing, and wickedly cool accoutrements like a canvas pocketed hangie for stashing toiletries, formed steel cubbies for dumping clothes out of my weekender, and a "rations" wet bar fridge shaped like an old-school aluminum chest.  Plus, it helps that Ace's color scheme is super monochromatic, just like my own typical personal styling.

The staff have been most accommodating and polite.  When venturing out into the pissing rain this afternoon/evening, they had umbrellas to borrow - just make sure that you return them, lest you get hammered with a charge for replacement.  There's been very little that hasn't been already thought of by the hotel.

One area of improvement might be the continental breakfast.  Given that their cafe isn't open yet (due to ongoing remodeling...), one hotel room has been converted into a temporary dining facility, offering juice, coffee, and croissants in the mornings.  I appreciate the effort, the staff are wonderful, but a croissant and Stumptown coffee doesn't do much for me.  Any chance of just a -smidge- more variety and flavor?  Those that know me understand that I do -not- function without breakfast in the morning.  I haven't even bothered to utilize my breakfast tickets after the first day stopping by.  What's the point?

Outside of that, can't complain a whit.  Modern, classy, exactly the kind of place that I could see myself returning to in the future.  Definitely on Ace I'd want up -my- sleeve.

03/06/09 | Link | Rating: 4.0
219. Sam O.
I go to the lobby bar from time to time and felt it was my duty to give fellow Yelpers the notice that they add 18% automatically to the tab.  Sometimes they'll tell you, sometimes they don't.   They will stamp "18% Suggested Gratuity Included" but it's easy to miss the "gratuity included" part.  I found it comical until my friend signed for my tab and didn't notice. haha

27/08/12 | Link | Rating: 3.0
220. Megan F.
A nice looking hotel but terrible for sleep. The garbage truck came to pick up the hotel trash 3 out of the 5 nights I stayed there  during the early morning hours. Not worth the cost for such little sleep.

23/11/13 | Link | Rating: 1.0
221. K.C. B.
I've stayed here twice on business.  Ace is a neat boutique hotel with a very "hipster" theme. The decor is sort of a retro-modern rock & roll theme- black accent walls with art drawn directly on them, vintage incandescent light fixtures, and stenciled / stamped style lettering in block fonts on everything.

The rooms are clean and staff is very attentive.

Given the younger clientele, the hotel can be a bit noisy.  If you're looking for a quiet place for your family... well, maybe Manhattan isn't for you anyway.  That said, I never had any trouble sleeping.

The lounge by the lobby is awesome, though the drinks are priced for midtown.  My coworkers say the restaurants are really good, but I've yet to try them.  (I have a fondness for the food in K-town, which is a mere two blocks away.)

Overall, a great hotel.

19/03/12 | Link | Rating: 4.0
222. Bing W.
This review is for stumptown roasters and the breslin at ace hotel, since I've not actually stayed at ace hotel before.

The coffee at stumptown is great and so are the baristas. I personally love the magpie pop-art-tarts here, and the fact they serve ovenly scones is an additional perk.

However, service at the breslin (for breakfast) left much to be desired. We ended up leaving as the waitstaff really made us feel uncomfortable and rushed while we were deciding what to order.

24/05/13 | Link | Rating: 4.0
223. Ashten W.
We loved Ace Hotel. Seriously cannot recommend it highly enough. First off, it's swanky and original as can be, but it's relaxed and not at all fussy. The hotel room was posh, modern and featured original artwork. The lobby is a fun scene to get a couple of drinks before heading out on the town, and the decor is aces (no pun intended). It looks somewhere between a naturalist's rural library and the parlor of monied gentry, with a contemporary youthful vibe.  It's centrally/conveniently located in Midtown and we were able to navigate from it as a home base very easily. The rates were very reasonable, even during the holidays. Service was excellent on all levels. We are going to stay here the next time we come to New York! We wished we could take our hotel room home with us.

25/12/12 | Link | Rating: 5.0
224. Bill L.
I'm a fan of all things Ace.  After staying at the Ace in Palm Springs I was excited to be able to stay at the NYC location.  

From the moment we arrived we were greeted with smiling faces and everyone seemed interested in making us feel welcomed.

I stayed in room 310, it was a spacious room but being on a low floor the windows were frosted to hide the lack of view. This was really my only issue with the Ace, it was a freezing Sunday night in January and the hotel was clearly not full.  I'm not sure why I wasn't given a better room for my $299 per night.  I guess I could have complained but I was really happy to be there and decided to suck it up.

My sister had room 320 and was very pleased. Corner room, spacious and looks up Broadway.  Next time I will request a room along that line.

We ended up hanging out in the lobby all night and had a really great time.  The drinks kept coming and the Lobby Burger & Fries are unbeatable.  

I drank Stumptown Mochas, shopped at Opening Ceremony and even bought some random stuff at 8a.  I wish I had remembered to try the sub shop on my way out, next time.

So, that's two 5 star reviews for my 2 Ace experiences, not bad.  We're heading up to Portland this Summer and I'm looking forward to a weekend at The Ace there.

18/03/11 | Link | Rating: 5.0
225. Ashleigh G.
I'm lucky enough to travel to Manhattan for work on a regular basis. Despite closer hotels to the business I have, my colleagues and I usually stay at the Ace Hotel and cab to our destination because it's such a more pleasant place to be.

I hate most of the chain hotels that cater to the business traveller. They're the same all over the world and there is no sense of place. At the Ace, you feel like you're in New York. This boutique hotel is located in Midtown, and is a vibrant place to stay.

Every room is different, and I always look forward to seeing which one I get. Due to the different configurations, I'd advise you to ask for one with a larger shower if possible. Some of the rooms have a small, half moon configuration that feels cramped even to 5'3 me.

The Lobby bar is exceptional and makes travel feel glamourous again, where guests arrive and sit for a cocktail and mingle after checking in. The Breslin inside is top notch, and also serves the room service. It's a favourite among New Yorkers too (where most hotels I've stayed in have sub-par food, having a captive audience of hotel guests). The Stumptown coffee is among the best I've had, and I'm a total espresso snob.

The rooms all have unique touches, and some are definitely a little twee. On my last visit I had a turntable and vinyl collection on one side of the rooms desk. And tweeting a photo let to many #LATFH responses. I totally eat that stuff up though, and found it fantastic.

And free wifi! More hotels need to realize that 19.99 a day is not going to fly anymore.

29/01/12 | Link | Rating: 5.0
226. Keang H.
I hate hipsters, I love hipsters. According to Wikipedia a hipster is: a slang term that first appeared in the 1940s, and was revived in the 1990s and 2000s often to describe types of young, recently-settled urban middle class adults and older teenagers with interests in non-mainstream fashion and culture, particularly alternative music, independent rock ...It seems hipster is becoming way mainstream, but I guess it could be good or bad depending on how you look at it.

Anyways the Ace hotel as others have described as "hipster heaven," is true because this is def. not your conventional hotel. After seeing a deal for this hotel, I bought it and it was love at first sight. Everything was interesting, quirky and aesthetically appealing. I wanted to run and look at everything to see what they had done with it. It was so old school that it was modern, from the writings on the staircase, stuffed bird display by the front desk, retro fridge . . . and really good music playing throughout. The music was a nice surprise, no Dave Matthews Band over here. Also, we waited in the Stumptown coffee line for 15 minutes before we realized it wasn't the check in desk.

I loved the details (the robe hangers had the words "you look good in that"). Although there were some things I had issues with such as the bathtub was really small with black soap on a rope that left black suds everywhere. This is of course a small minus when factored in with everything else. I would def. stay here again and recommend to anyone wanting a cool room in the city. The location was great for us. It was close to Washington Square Park, the train station, the Times Square area and of course No. 7 Sub. And the staff was also very pleasant which of course is always a huge factor on if I will go back or not.

13/05/10 | Link | Rating: 4.0
227. Joan H.
Surprisingly satisfactory in spite of all the hipster hype.  I used to live a few blocks from here, but never thought much of this hotel, til I experienced a brief stay here whilst visiting home.

First, let's not get ourselves wrong -- it is not a cheap hotel, but at $259 a night (in high Christmas season) in NYC, it is relatively inexpensive.  The rooms are comfortable, but overwhelmingly "manly."  The fridge is a made to look like cargo and has "RATIONS" printed on it, the bed has a blue plaid runner on it, the soaps and hair stuff are minty (I really enjoyed them and would like to pursue my own "Rudy's Brand"), the bathrobes remind me of hoodies more than towels.  In spite of this manliness, really comfortable -- excellent bed, fantastic pillows, although threadcount can be a bit higher (I have sensitive skin).

There's free wifi, and on the room floor are two macs hanging out for those of you who forgot or didn't want to bring your own computer.  The lounge downstairs is really pimp.  It has broad tables with lamps, free wifi, and oulets for people to work at anytime of the day, and comfortable couches. Why didn't I know about this place when I was freelancing in the city??

It seemed to be quite the party at night, and a fun spot for those who aren't guests even.  The food was ok, and drinks strong - but be warned, gratuity is included in your bill (something I loathe).

Ace definitely is working to appeal to a younger crowd (not children, but let's say folks in and around their 30s).  The staff is all kinda "hip", and actually really chill.  My roommate lost his credit card and couldn't  put one down for security, and even though he was willing to go withdraw some cash, the clerk said we could just relax and that he didn't have to worry that his stuff would be tossed on the street.

Overall, both the hotel and lobby/lounge offer everything I ever wanted, so I give it the thumbs up.

21/12/09 | Link | Rating: 4.0
228. Kenny O.
I came here around five months ago on a rainy night in NYC. We picked this place to be our rendezvous point before we barhopped around Korean lounges.

It was a WEIRD night. The main demographic inside the hotel that night were people in their 40s dancing to EDM. I didn't want to believe my eyes, but my friends confirmed it.

It was exceptionally loud inside that we couldn't even hear ourselves through all our yelling, so we left -- not really sure as to what we just witnessed.

21/09/11 | Link | Rating: 2.0
229. anthony r.
Best place to meet friends you havent seen for a while. Lobby area and hambugers rock, and you can choose between a porckslap and a sidecar..

You cant take your drinks downstairs to the club which blows, but on the upside you can watch your girlfriend try to dance to hip-hop...

;-)

29/12/11 | Link | Rating: 4.0
230. Maria N.
I have a very interesting thing that happened between me and Ace hotel in New York. But let's start from the beginning.
Caveat: I am a frequent traveler as my job takes me all over the United States, but New York is not the place I visit often.
So, I checked in at Ace on 3/12 and... there was no Internet (down for two days at that point) and no cable. It was raining cats and dogs outside, and my room looked smaller and darker than it really was. Plus, I was pissed because I had to work off of my phone.
I hated it and I was staying for two days. Stuck with it. In fact, I hated it so much I even checked if I could get a different hotel for the second night. It was too expensive and a hassle. I stayed.
A couple of hours later that evening, I figured out a way to create a hotspot with my phone, I turned on all the lights in my room, I ordered sushi for takeout. It got a little better.
Now, my first night at ACE, I slept really well. The bed was very comfortable and I must have been really tired. When I woke up, the room did not appear as bad as it did the night before and I started to notice little things... like "thanks for sleeping with us" on the door key. It got a little better again.
When I came back in the evening for my second night, the Internet was up and running, my room was nicely made, and it did not look bad at all.
So, the final verdict is... it's ok. The rooms are small, it can be loud, but it's a good deal for the price and it is New York. And yes, be prepared for hipster overdose.

15/03/13 | Link | Rating: 3.0
231. Kathleen H.
This hotel is not for everyone, but it was certainly for me. As a business traveler, I am often forced to stay in boring, corporate cookie-cutter hotels, which have some consistencies that I appreciate but are also constant reminders that I am on a business trip away from home and away from *fun*.

The Ace Hotel quickly transformed my 1-day stop in the city into a fantastic experience. I love the buzzing lobby (even though I didn't have time to join). Again - a reminder that you shouldn't be working after hours, you should be socializing and drinking! The room itself was surprisingly quiet, exceptionally clean with attention to the details that I appreciate - good amenities, a well-stocked minibar, comfortable and spacious workspace, excellent shower head.  The bed is amazing, it killed my hotel insomnia really fast.

The only thing keeping me from the 5th star is the lack of free coffee and newspapers for hotel guests in the morning. But Stumptown is worth paying for, and it was a great treat that brought a little bit of "home" to my visit.

The Ace is a winner, indeed.

29/05/10 | Link | Rating: 4.0
232. Neline S.
I've heard about this place from my friend who told me they serve some great cocktails but unfortunately, I was on a date and I had to behave myself and stuck to my classic and ordered a gin and tonic so I wouldn't get so drunk.

What's interesting about this place is they have Stumptown Coffee when you first enter so you can order some cappuccinos  then head into a lobby where people "just hang out."

There are several leather lounge chaises and then a really long wooden table where people were drinking and watching the scene.

We were lucky and found an empty spot at the end of the wooden table to try and have a conversation but unfortunately, music was blaring and to the left of myself were 6 men doing shots and celebrating something.

They have a full bar and service is extremely attentive.  The menu was American Fare but we ended up sharing a charcuterie plate.  It consisted of 4 selections of meat and I only remember eating chorizo, flatbread and a small bowl of mixed cauliflower and olives.  They had two spreads which went well with the flatbread.  I also enjoyed the olives but it came after I ate the flatbread with the sweet spread on top to counterbalance the tastes.

Also, the crowd was extremely polite.  I had my bag hanging at the edge of my chair and it managed to fall to the floor without myself or my date noticing until another gentlemen picked up my bag and handed it to me.

WOW! I am a lucky, lucky girl!

Overall, I can only comment on the service as polite and attentive. I would come back here with friends to enjoy the drinks.

18/09/11 | Link | Rating: 4.0
233. Lance K.
The Ace Hotel is super hip. Almost too hip. If you were just judging by the look of its Stumptown Coffee sipping, retro glasses wearing clientele, you would say, "I just died and went to hipster heaven" - or hell, depending on your opinion of hipsters. Usually, joints like this are full of snooty staff members that care more about the peg in their jeans than customer service. Fortunately, that is not the case here AT ALL. I found all the employees of The Ace Hotel to be incredibly accommodating, pleasant, sincere, and gassy. Okay, not gassy. Just checking if you were still reading this review.

The hotel itself is beautiful. The rooms are on the small side, but very cozy and well designed. The beds are REALLY comfy as well. They have two yummy in-house restaurants and the best coffee joint in NY, Stumptown. Also, if you want a haircut, a Rudy's Barbershop is right there. Cheap and good.

We were traveling with our three year old daughter and four month old son. I have no idea what my son thought of it, since his communication skills consist of burps, sneezes, and coos, but our daughter loved it.

All trips cant be perfect, and ours was no exception. They forgot to put one of our suitcases in our taxi, but made it up to us by shipping it out, next day air.

Pros -

Really hip clientele
Cool rooms with super comfy beds
Amazingly friendly staff and great customer service
Great in-house restaurants and shops
Stump Town Coffee
Rudy's Barbershop

Cons -

Really hip clientele
Gassy staff
Why are you still reading this? Don't you have something better to do?

31/05/13 | Link | Rating: 4.0
234. Don J.
Many reviews here are for the lobby bar and not actually for the hotel itself.  It's on the pricey side but then again it was only $100 more than a main stream hotel, so very much worth every penny.  Very central and convenient location.

We had a very nice stay here at the Ace Hotel.   Stayed here for a few nights.  All the amenities here were great too - see my other reviews for those. This is a cool concept hotel and attract the hipster crowd.  In your room, you will find a Polaroid camera for use.

The lobby bar is a very popular hang out for local hipsters.  You will see lots of Mac Books because WiFi available, oh and great coffee, cocktails and beer.  They have a resident DJ playing cool music all day and night.  Check out the Sunday night live music series.  Events posted on their website.

Notable mention: It was December and had windows open as our room was so hot.  Could not get the room lower than 71 degrees.  They only have radiator heat and no air con. I don't think I would like to stay here during the summer.

24/12/11 | Link | Rating: 4.0
235. Rose W.
I loved the bar - it reminded me a bit of the library at the Hudson and the specialty cocktails were just as good.  I had a few 'Flatiron's (made with rhum clement, ginger beer and basil), which I clearly liked.  For snack, we munched on salt and vinegar crisps ...

There was plenty of seating available on a Sunday night (long wknd), and the couches were quite comfy.  Surprisingly the place was almost a little too empty because it was so far from packed.

18/01/10 | Link | Rating: 5.0
236. Uli B.
First of all: I'll definitely be back!

The Ace Hotel is what I would call a 'cool place'. My absolute favorite part of it is the lobby and mostly the whole concept behind it. Let me explain: there are big tables spread out in the lobby one of them with library-like lamps mounted on top of them. These are actually intended for people to work there. This is so great, because I love working in public places, especially coffeeshops...or now hotel lobbies. But oftentimes I find that this is not such a welcome activity, and the owners purposely make the wifi costly or provide no outlets...

Well, both of the latter hindrances do not exist at the Ace Hotel. In fact, I do believe they want you to mingle in the lobby, work on your laptops and simply have a good time. It was so funny when at one point a person approached the table where I was sitting with approximately 12 other people...and he said: "It's quite cool that there's no PC here, but only Macs".

I guess that would be another way to describe the Ace: they do it right - like Apple does. They anticipate their customers needs and make the guests' stay at the hotel as pleasant and as easy as possible. For example, there's a coffee shop right inside the hotel inhabited by an amazing Portland-based coffee company. (Around 8:30am the line was insane!) Also, the mini bar items feature such handy items as instant noodles, aspirin, band-aids etc. And at night, the lobby is turned into a club...or so it seems.

Furthermore, the staff was always very helpful and forthcoming; even when they were busy they took the time to help me find or get anything I needed. I also liked that they were not wearing some out-dated uniforms like in most other hotels, but some classy outfits kind reminiscent of the 1920's or so? Very hip and very classy indeed...

The only drawback was that sometimes I had the feeling the hotel is a little too hip and too popular for my taste...in fact, taking the elevator down to the lobby on any given night, I had the feeling that I was on my way down to the busiest club in town; with the music pumping so loud and the people chatting so cheerfully...

...in fact, that's where my jetlag came in handy because when I sat in the lobby at 7am in the morning I was all by myself and there was no one in line waiting for coffee...

17/06/10 | Link | Rating: 5.0
237. Alexa M.
I really like this place.  Good rates, great rooms, nice staff.  I've stayed here twice and both times had an excellent experience.  Can't think of anything to complain about!

16/02/12 | Link | Rating: 5.0
238. Jean O.
I thought the jaded hipster look was only for Abbot Kinney :) This hotel is pretty cool...I like the dorm feel of the rooms...It's fun to watch people in the lobby and eat at the hotel restaurant.

*MY ONE ISSUE* the hotel doesnt have AC during their cold season...i.e. fall and winter....What the? I know it's cold outside in NYC but I need my AC! even with the windows open, my room was stuffy bc the buildings in the area block the cold air from coming in...the fan doesn't do anything for you...I couldn't sleep a wink....I guess because the building is old they can only have AC or HEAT not both.

Unless something has changed, I will only stay here during the spring and summer time.

22/05/13 | Link | Rating: 3.0
239. Ryan H.
I like this spot.  Spent some time here recently with some friends who were in town and staying at the hotel.  There is a lot going on at this place.  The bar and lounge areas get packed as the night goes on so get there early to commandeer a couch or table area.  The bar area is a really tight space.  The crowd is interesting, a good mix of artsy super nerds to sexy and chic fancy pants.  DJ each night was decent and the music wasnt overly loud which made it easy to socialize.  Doesnt feel like a hotel at all with writing on the walls, dark hallways, etc.  Im sure Ill be back.

18/11/12 | Link | Rating: 3.0
240. Andy L.
Giving it 4 stars cause of the lounge and bar. Amazing. Great music every night with a great crowd. Unpretentious. Room was good and decorated in no other way you have seen before, but the bed was small and out thermostat was just crazy. Would not stay on the temp we would set it at and then the room stayed uncomfortably warm. We had to have the windows open just to get a decent nights sleep. This was in late Nov.

15/01/13 | Link | Rating: 4.0
241. Maxine C.
I've been here before, right after they opened so this is a follow up review. I'm going to review it based on a few factors that are important to me when I travel.

Bed: yeah, it's comfortable. lots of good soft pillows. If you like hard pillows you may have to request that.

Bath: Tiny shower with a showercurtain that follows you everywhere you go but the showerhead is the best of any hotel I've ever stayed at

Bath Products (i.e. freebies): no sewing kit (the ultimate in free shower junk) but ample shoe shine cloths, qtips, showercaps. You don't get individual products to use, they have refillable pump bottles (Rudy brand) in the shower. I use Aveda at home and this stuff was equal if not better than. and you get a rope on a soap for the sink.

Towels: Again, some of the best I've ever used. and they have wings + horn bathrobes for you too. Nice

Room size: It's new york. you'll be ok. i stayed in 816 this time and it was fairly roomy considering where you're at

Mini bar: one of the best things ace does very well. Tons of local or really cool snack choices, good beverage choices too. And prices aren't bad for a mini bar

Wifi: free. yeah!

Desk: Good size AND outlets to plug into, although the wall outlet had an adapater so you could plug 6 things in and it was almost hanging out of the wall

Security: use your key to use the elevator. a pain but reassuring.

Staff: everyone is SUPER friendly here and very willing to help.  everyone is dressed in jeans and a tshirt or button down shirt...just like everyone else in the lobby but they will find you if you look lost so not to worry!
These are things that I look for, but if you're curious, here's some other facts that might interest you:

Lobby: Yeah, it's cool. Very dimly lit, very nicely furnished. At night it's a little bit of an all night dance party without the dancing or the party. Loud music and fairly crowded, i think with people visiting the breslin bar.

Shops in the hotel: Stumptown coffee (best coffee in the universe), Opening Ceremony (I didn't go in but you can check them out on the web) and Project 8 (really great little quirky shop. I picked up some souvenirs here).

Restaurants: The Breslin. i didn't make it but you can use the googles to learn more about them.

17/01/12 | Link | Rating: 4.0
242. scott s.
The Lobby is really cute and cozy

The service was great as is the food.

I had a 3 cheese grilled cheese with sauteed onion and mustard and it was amazing

My Hot Toddy was pretty darn good too.

29/01/12 | Link | Rating: 5.0
243. Bora K.
Our friends probably thought we wanted to go back to our hotel that night because we were drenched from the rain and we were tired/cold or something but really, after a long dinner and a dismal attempt at bar hopping, it just made sense to go back to the Ace. Yes, we were staying there but the happening scene down at the bar and lobby was enough of a draw to go back and get our drink on there instead of elsewhere. The eclectic decor, cool vibe, strong drinks, and fun crowd made it the perfect venue for a night "out."

As far as lodgings, we've stayed at the Ace in Portland and absolutely loved it so we sought out this one on our trip to NY. The rooms are a bit smaller and the overall feel is completely different but the excellent customer service and fascinating decor is the same. Like the one in Portland, there's a Stumptown Coffee Roasters connected to the lobby where you can get your daily caffeine fix. It's also in a great location close to different subway stations so it was very easy to get around.

08/12/09 | Link | Rating: 4.0
244. Tim L.
This is THE hipster hotel that you've probably heard about making its way over from the West coast.

Surprisingly it's hip but without the annoyances that people stereotypically associate with hipsters.  This hotel is like a dirty hipster beard, but trimmed back a bit or the trendy hipster flannel but faded to perfection.  It's the classic black or tortoise shell Wayfarers, not the "I'm going with white Wayfarers to gain hipster superiority"...know what I mean? Basically it's enjoyable here. Especially in the main lobby area where who cares how you check in, just go grab yourself a drink and mingle.

I can't imagine how crazy this place gets on the weekends as it gets pretty busy even mid-week. It's pretty easily accessible by subway and their prices on drinks are more than reasonable for what you're getting.

The atmosphere is warm and comfortable and you'll find that as the night progresses you will see more and more people lounging on all sorts of furniture from the racks, tables, chairs and boxes.

This place? It smells of rich mahogany.  The bar can definitely get crowded so you might want to get yourself a bottle of wine or something else that won't require you returning repeatedly.

Add all these things up and you've got a pretty winning combination.

Oh right about actually staying at this hotel? I can't imagine how you would ever check in or get in or out of here. Good luck with that is all I have to say.

29/03/10 | Link | Rating: 4.0
245. Kristel S.
This review is for the lobby bar, not the hotel.

I love that I can get hammered in a library-esque setting. chic library with nice leather couches and large tables, but library nonetheless. All those all nighters, wishing for a drink or five instead of studying or working on projects... my inner nerd is giving myself a high five.

Good spot for catching up with friends over drinks.. you'll still be able to converse without yelling. The lobby bar is huge, and my first thought upon entering was "why did I have to wait outside for?!" The wait wasn't long, but it was not necessary. There was enough space for everyone to spin around with their arms out if they wanted to.

Over all, love it once you're inside.

05/12/11 | Link | Rating: 4.0
246. Brion F.
I stayed at Ace Hotel last May (2011). From the moment you approach the entrance you pick up on the vibe of the place. It's buzzy and exciting. The staff are cool looking (in a London Shoreditch kind of way) but don't give off a judgemental air.

I was offered a choice of two rooms - street facing and inner facing. I took one, didn't like the view, then asked to see the other, which I preferred. A guy came up with a new door card and helped me move my stuff. There was no fuss and they seemed to genuinely care that I was happy. I found the rooms to be better in real life than in the pics I've seen. They feel more like being in a nice apartment. The turntable, record selection and Smeg fridge add to this feeling. The style of the hotel is aimed at a specific type of guest. I'm sure my parents would liken it to a hostel. But if you have a sense of design, an appreciation for resalvaged furniture and like faded grandure, then try it out.

The room service menu was delicious - a heavy wooden tray laden with wholesome home cooking.

A lot has been written about the lobby. Comments of how it's full of Euro-trash rubber-necking. But to me it felt like leaving your cool apartment, stepping into the lift, and getting out in the middle of a trendy bar. Avoid the designated guest area by the bar, and join the regulars on the huge leather sofas or long wooden school-canteen tables.

The gym is great too - sexy, red and black with the feeling of a retro boxing gym.

And finally, the location. This was my 15th visit and I know NYC pretty well. I found the midtown location much better than I had anticipated. Instead of being either uptown with the boutiques or downtown with the bars, staying at Ace Hotel sort of makes you feel like being at the heart of the city.

The inner rooms, ie not street facing, have frosted sash windows, as they back onto an inner courtyard. There was zero street noise, which was way preferable to a view of W20th.

26/05/12 | Link | Rating: 4.0
247. Jodi T.
I can't speak for actually staying in the hotel, because i haven't and won't. But I went to the hotel bar one night and the only word that can describe the place is the overused douchebag.

Gross.

The beers were WAY too expensive and the crowd was WAY too self-important. I absolutely hated this place. If you're into 24-year-old girls who still dress, act and talk like they're in high school (oh my gawww...like...can you even...like, believe what she's wearing?), and their boyfriends with too-tight pants and sunglasses on in a dark room, this is your place. Me? I walked a couple blocks down and went to Red Sky. Much more down to earth in both crowd and price.

16/02/12 | Link | Rating: 1.0
248. Janet C.
This review is for the lobby and coffee service only, since I didn't stay at the hotel.  Had a business meeting that was several hours.  Met here, snagged two comfy chairs and immediately Adele, a nymph-like creature with an amazing personality and smile to match comes to take care of our coffee order.  I had read an blog entry just that morning from Seth Godin, talking about the difference it makes when people actually CARE about the job they do.  Let me tell you, Adele cared - and she took great care of us.   It made the meeting that much more fun, and the coffee is delicious.  

It's a bit dark in the lobby, but it is packed with people and gives off a buzz of exciting business deals being generated.  And who doesn't want to have a gorgeous nymph bringing them delightful beverages with a brilliant smile?  

This place rocks.

27/01/12 | Link | Rating: 5.0
249. Jonathan G.
:: lobby bar review only ::

If Ace Hotel's lobby bar was a drink:

Ingredients
---------------
2 parts suit and tie dudes after work
1 part local tourists*
1 part out-of-place hotel guests**
1 part people who get there early and monopolize the couches the entire night
1 part overdressed women of varying ages
1 part cool people
3 parts people who believe they are cooler than the people who are actually cool
1 part very awesome bartenders who make stiff drinks and can handle the amount of people clamoring for a drink
1/2 part uncomfortable couple on the couch near the bar on a three-hour version of foreplay

Mixing Instructions
-------------------------
Muddle, shake, stir, repeat.

Overall observance
--------------------------
Ace Hotel's lobby bar is a comfortable environment to meet friends and hang out for a while. There are a lot of seating options near the bar and throughout the whole lobby. The service is excellent all around. It is definitely loud and if you plan on staying here, I would think the noise could be an issue. If you plan on just drinking here, the noise will not be an issue at all.

$14 Hendricks and tonics are not a lot given the state of drink prices in NYC and at least at Ace Hotel it appears they pour everything with a heavy hand.
___________________
* A local tourist is someone who lives in or around NYC but does not spend enough time in the city to be truly comfortable so they come to Ace as an experience instead of just looking at it as a hotel bar.
** khakis, sandals, polo shirt, confused at the bar as to how to get in there to order a drink

11/06/10 | Link | Rating: 4.0
250. Arjun S.
This is a review for the Lobby Bar:

-love the drinks (especially the Rock the Casbah!)
-trendy without being pretentious
-decent noise level, but not deafening
-a little bit of a crowd at the bar, but very easy to get you drinks and then grab a seat an one of the tables or couches
-because of the layout, it can feel spacious and intimate at the same time
-perfect for the end of a night out with a date or few friends
(quirk of being attached to a hotel: have occasionally seen a lone guest on his laptop desperately trying to work in the middle of the revelry)

Always happy to come back here!

16/01/12 | Link | Rating: 5.0
251. Dave F.
Talking about the lobby bar here, not the hotel itself:
Lame. Wad to wait in line to get in even though there were hardly any people inside. Totally a trick to make people think it's packed. Don't fall for it. Don't be a human billboard like I did. I would've left if my friends weren't already inside. $17 for a Makers on the rocks. Pffff, haha! That's the last time I'm ending up in that bar. May the farce be with you.

Update: As it turns out my band was going to have a track on The Ace Hotel compilation record but one of the employees saw my bad review of the bar, recognized me from the band and promptly removed us from the comp. Haha, nice. I stand by my review.

26/10/11 | Link | Rating: 1.0
252. Renee B.
If/when I win the lottery, I'm going to stay here for weeks at a time when I visit New York. I love the Ace Hotel. This place was an absolute dream to stay in. I know that all the reviews of this place have to contain the seven letter word that starts with an 'h' but I'm going to avoid that and just say that if you're anywhere between your 20s to late 30s and can appreciate a room that has a turntable in it, you will LOVE this place.

My friend and I shared a large double double room that had a perfect view of the Empire State Building. The beds were soft and comfortable and the room was so spacious. The flat screen TV is a bit on the small side, but I still can't get over the turntable in that room. They include a small selection of LPs, and our room included the soundtrack to The Omen and a Carpenters album. There's a SMEG fridge stocked with booze and soft drinks and they've got a snack bar to the side with other eclectic treats. I loved the bathroom. I didn't even need to bring shampoo, conditioner and body wash because it was all there and their stuff smelled great. And thankfully, the staff saved me because I'd forgotten other toiletries and when I went down to the front desk to ask for a couple of things, they set me up with a bag of all the necessities.

And thank goodness for the Stumptown Coffee outside the lobby. I was delighted to have a little bit of my favorite city (Portland) in this place. It was wonderful to wake up in the morning and go downstairs to grab a latte there.

Ace Hotel, you're awesome. I've gotta try out the Portland and Seattle ones now to see if they're just as good as this one is.

09/04/11 | Link | Rating: 5.0
253. McConnell W.
I haven't stayed at the hotel (yet), but I have hung out in the lobby a handful of times. There's comfortable seating, wifi and some of the best cold brew coffee I've ever had at the small coffee shop there.

Excellent environment to unwind with friends or to get some work done.

26/08/12 | Link | Rating: 4.0
254. Chris S.
This review is solely for hanging out in the lobby. The classiest place I've ever been to pull out a lap top and do some light work. Drinks/food service available. There is a Stumptown Coffee (with virtually zero seating) adjacent, so the lobby feels like a really, hip coffee lounge. Notable for great people watching. I would not consider this worth a separate trip, but it's a great place to escape the streets and decompress for a few minutes, if you are in the area. However, many people have the same idea, so beware if you make this a destination location.

31/12/13 | Link | Rating: 5.0
255. blake h.
Simply put: don't stay here.

I'm in a room with a non-working heater. Sent two repair people rather than switching rooms after repeated trips to the front desk and calling over the room phone through course of day. Heater still does not work. Gave up and just going to get some sleep and get out of here.

Other thoughts: Room is dark, bad vibes, facing inner courtyard construction on another building. Even if the room is $250 in NYC, I've had much better quality here.

Skip the NYC Ace. On the other hand, the Portland ACE is doing something right. Maybe the NYC crew should take note of the Portland guys.

Update: Changing my review from 1 stars to 3. I would give this place another try after I spoke with management. However make sure to ask for a room not facing the dark courtyard and make sure your heater/ac is working, then sit back and enjoy hipster minimalism.

18/12/11 | Link | Rating: 3.0
256. Courtney M.
I love this place, and I'm not a hipster! I like to sit and type on my macbook in the lobby (just like everyone else) and drink their delicious coffee in the mornings, and then move into lunch with a craft beer and just about anything on their menu. I haven't stayed at this hotel, but I frequent the lobby and I am quite the fan!

08/03/13 | Link | Rating: 5.0
257. Lindsey K.
I stayed at Ace recently and everything was FANTASTIC.

The service was impeccable. I was in the elevator and popped my head out to look for the ice machine. The woman in the elevator with me asked if there was anything I was looking for. I told her I had sprained my ankle and within 2 minutes they had sent up ice, bags for it and a bandage to hold it on. Lovely.

The rooms are small, like everything in NYC, but very well-appointed. I had everything I needed and the design was gorgeous. The air conditioning was awesome too. It was crazy hot that week and the room didn't feel like it at all. The great bath products in real sized bottles were a nice plus too.

The bar has awesome drinks and great bartenders who didn't give me crap when I was obnoxiously particular about my night cap. The Stumptown coffee was amazing too.

I can't say enough nice things about this place.

Only two tiny things bugged. 1. The hipster quotient was insanely high. Didn't matter though, no one was rude or anything. 2. The elevators are tiny, slow and hot. Old building though so I get it.

02/07/12 | Link | Rating: 5.0
258. Andrea R.
I'm still a fan, but during my 2 stays at the Ace Hotel I couldn't help thinking that my mom would absolutely hate it here. It's probably a bit too funky for anyone over the age of 50 unless you're one of those "50 is the new 40" cool people. I hope to be one of them one day!

Besides the funky atmosphere you'll find some of the friendliest hotel staff here. Everyone greets you with a smile and honestly seems excited to help you. I love it!

My one complaint last time was the lack of gym, but the Ace Hotel has put one in the basement with all the equipment a workout fanatic like myself could possibly want.  I don't think most people know about it because I had it to myself both days.

The price is right (at least by NY standards), it's close to my office and it's a lot of fun to stay here! I'll continue to call this my home in The Big Apple.

20/04/10 | Link | Rating: 4.0
259. Rowena H.
As soon as I arrived for check in here I was greeted by a member of staff who instantly complimented me on my trilby hat, which I must admit took me by surprise. I was literally melting in the hazy humid heat of NYC and felt like I had perhaps in fact sweated my clothes into my skin somehow, so to receive a compliment before anything else was actually really lovely. The second utterance that came my way was another compliment, this time for my coat from another member of staff, so The Ace Hotel and I got off to a great start.

I did have a slight headache almost instantly afterward, since I don't own a credit card and so couldn't vouch for my room and check in unless I either borrowed someone's details or paid the entire 'just in case' fee (for mini-bar, breakages etc) for the week on the spot. Gah. No, I do not have over six-hundred dollars about my person. Soz. Nevertheless, the chap who was helping me at the lobby (Ryan), was really cool about it all and we thankfully managed to sort it. (Fortunately I had a friend who could lend me their details, doesn't bear thinking about had I not!)

And so, to the room. Really clean, gorgeous bathroom, amazing shower and complimentaries. The place is sleek, quirky and industrial - I hope that gives a good picture! Apparently one of the people who was staying with my troup had a painting of a naked gnarly dead lady zombie in her room, I kept quiet whilst the others agreed that it was strange and a bit disturbing whilst secretly turning green with envy that I myself did not have said zombie room! I imagine, though, I'd be in a minority with that opinion!

The two things that really stood out for me during my stay were the staff, from their cool 20s dress/uniform to their friendly awesome service, and the *amazing* coffee shop attached to the hotel lobby - Stumptown Coffee. I am so annoyed that I didn't purchase some of their fantastic coffee to come home with and will certainly miss my medium latte and cigarette sat outside their on their window ledge, as this became my happy morning ritual!

The only thing that was less interesting (for me in the very least) was the hotel lobby-cum-bar. Seems to be *the* place to be right now in New York, which confuses the hell out of me since it's basically a lobby. It has also been trapped interminably in darkness and is full of echo due to the huge ceiling - this does not make for a great place to have a conversation! It lead to many a discussion about whether or not our souls were being turned to the dark side ...

Mind you, if you follow the current trend, I don't think talking is the idea behind being seen here. It's, er, being seen and not necessarily heard, that counts. They do however have a lovely bar tender who is British, so all is not lost!

All in all; "Yay! I'm a fan."

16/06/10 | Link | Rating: 4.0
260. R P.
Been here a few times for different things, and it always reminds me a bit of the hipsters in Austin.

The lobby is a great place to drink and socialize, coffee place is solid (although they only take cash).

Restaurant is excellent and the Lamb Burger lives up to the hype.

01/08/12 | Link | Rating: 5.0
261. Betty N.
ONE STOP SHOP OF FUNKY SEATTLE COOLNESS!

From the coffee bar to the restaurant, to the bar, and back to the hotel (love N2Deep), what a major convenience!

STAFF gets much love! Shiny happy people.

Love the full-bearded men at the Ace. So Paul Bunyan cool.

Think Restoration Hardware meets Run DMC when you enter your hotel room. Large King room was nice and spacious (NY standards).

Bed was excellent. Comfortable as hell. Body pillows and clean crisp sheets met my high standards.

Bathroom was better. Waterfall showerhead, big bottles of shampoo, conditioner, and body wash; all appreciated here!

No attitude here. All smiles.

Top notch maid service. Room is always crispy clean.

Love this Hotel and will return.

HIGHLY RECOMMEND for the cool cats who appreciate cleanliness, simplicity, with a splash of funk in their room.

P.S. If you're a hipster hater, you don't belong here. Go away with your one star reviews.

09/05/10 | Link | Rating: 5.0
262. Hailey B.
Hipster overdose! (This place is way too cool for me...)

The rooms: "big"! In quotes because you shouldn't expect the size of an airport Marriott. This is NYC, by the way.
The lobby: Constant hipster party - either with coffee, microbrew, or gastropub-type cocktails. It's loud, but then again so is NYC.
The staff: straight out of a Karmaloop casting call. Quite nice though.
The soap: on a string.

18/05/12 | Link | Rating: 4.0
263. Tatiana B.
every time I come to Ace, I wish I had my laptop on me!!!

Ace's main attraction is its European/trendy/hipster crowd. I've been here several times over the past three or four years, and every time it was "the other person", who suggested the spot.

why is Ace NOT a great to catch up with a friend you have  not seen in a while:

1. it is LOUD! you wanna hear me or not?
2. the service is slow, and they automatically add 18% gratuity to everything
3. the idea of cozy couches sounds great, but good luck finding an empty one!

why are we still friends with Ace:

1. and 1. only! I still like the idea of the laptops... it makes it feel like a library, hence gives me the illusion that I am surrounded by smart people. I still need to experience how it feels to get work done there; but this is how I envision it: surrounded by party people, I am getting work done, while sipping on a Lovely Day  (Blue Agave tequila, lime juice, club soda & huckleberry juice). that sounds better than the library, don't you agree? ;-)

p.s. their coffee is pretty good too. i guess it is same as Stumptown

20/06/12 | Link | Rating: 3.0
264. Laura N.
My my my, lookie who's all growns up!

I know, I know, I am effectively your great Auntie Mildred who always pinches your cheeks, leaves lipstick all over your face and embarrasses you in front of friends - or in your case, glamorous models, painfully hip artist types, and stylishly skinny musicians.

You see, I know your family well. We go way back. Papa Portland and Mama Seattle are like my own blood, so watching you grow from an excavation-site of a lobby, being one of the first guests to sleep with you (blush!), watching you score your very first coffee shop, and seeing you committed to someone as smokin' hot as April Bloomfield has been a pure delight.  

Sure, you'll have an awkward stage, just as everyone does. A stage where you'll be way too cool for me and everyone else. You'll paint your walls black, listen to music a little too loud, and do everything in an overly dramatized fashion so that we all know just how much you don't care.

But here's the thing -- you DO care. I know you do. And you prove it to me each and every time I visit. Little touches like personalized notes and a few cheeky drink coupons. Rudy's barbershop products and those 'I'm-sleeping-on-marshmallows' beds you have. Remembering my name, the fact that I've just taken a painfully log flight, and that I have a boyfriend who lives half-way across the world. At the end of the day, the kindness and consideration of your entire staff and your commitment to my comfort is always readily apparent. You're good to ol' Auntie Mildred. (And let's face it, your location is ideal!)

Am I sad you've replaced apples with flowers? Sure. But it's good to see you grow up. So go on then Ace, you get a gym! And a coffee shop! And a top-notch chef! And an ego! It's dashing - and hey, a little self-confidence never hurt anyone. I'll trade that for apples any day.

Just don't forget about me... I was one of your first, after all.

24/06/10 | Link | Rating: 5.0
265. Connie C.
We totally dug the vibe of the Ace Hotel. From the glass cabinet of taxidermy to the wallpaper of graffiti, to the animal throws on suede couches to the vintage photobooth in the lobby, it oozes hipster cool, so if you're not down with that, check in elsewhere.

Ace has a collective of hot spots connected to it: Stumptown Coffee Roasters for kick-ass Seattle coffee, The Breslin for craft cocktails and the best damn lamb burger in town and hip boutique Opening Ceremony... this is a destination spot for both visitors and locals alike. Then, you've got a nightclub/lounge down in the basement near the hotel gym called Liberty Hall, where we got to see Q-Tip from A Tribe Called Quest DJ and Queen Latifah and her posse take over our table.

The rooms are awesome. We stayed in a medium king, and it was very spacious with kitschy accessories (some rooms have a guitar, turntables and a Smeg fridge) and vintage decor. The bed was HUGE and incredibly comfortable. It could easily sleep four people! The bathroom had a huge walk-in shower with rainfall shower heads, two-flush Euro toilets and full sized Rudy's toiletries (which were mounted a bit too high for shorties like me). We had a window that looked out to the backyard, and while we slept with the window cracked just a tiny bit, it was still very quiet. The mini bar is fully stocked with things like mini Don Julio, Miller Life and a full sized bottle of Champagne, and you can snack on Korean ramen and Pocky.

The staff are all very friendly (and uber hipster, of course) - I was able to check in super early at 7:30am after getting in from my red eye flight. Housekeeping kept our room nice and tidy.

Rates are very reasonable, especially for all the amenities you get. Can't wait to come back and stay here again.

11/05/10 | Link | Rating: 5.0
266. Andreina B.
This is just a review for the lobby area. This place is very hip and trendy, so for you hipsters this is the place for you! Definitely liked the music they played in here.

11/12/12 | Link | Rating: 4.0
267. Colleen B.
Seriously, I was like - wait... are they taping a movie here? Possibly a "Gossip Girl" Chuck Bass, depressing type of scene? I felt like I was on a movie set when I walked in.  So posh, a little too posh for me, very retro hipster. So laid back and hipster-esque anywhere in the hotel I could have napped.  

Some things I was feelin', some things I was totally smh at.  (I just learned what SMH was so I had to use it, and I thought it was very hipster and appropriate for my review =)

Things I Dug (Do the dugs dig? Do the digs dug?)

--The Bed and Pillows, WOW the Pillows, they were like heavenly cloud pillows that whispered sweet songs in your ear as you rested
--The Fresh Flowers
--My Bathtub and water pressure
--The Showerhead
--The Room Service and lovely young lady who delivered my room service
--The cleaning team, so friendly and attentive
--The well stocked fridge in the rooms, coke, redbull, vitamin water etc.

The things I SMH @

--The depressing feeling due to lack of color ALL OVER the hotel, the lobby, the hallways, the elevators, the rooms
--My room had black and white walls, black carpet, no art and NO window shade, WHAT? Yes, NO window shade.  I was like wow, this is so trendy they don't even want you to have privacy.  I have a room on the inside on a corner so you can literally look in the window of the room next to me.  So weird.  I later figured out that other rooms have shades, maybe they just missed that in my room?
--The guests or people who hung out in the bar/lobby just were not extremely approachable, they looked like they were trying way too hard to be "cool"
--The front desk staff was not uber friendly.  When I arrived, I was well ahead of check-in time and they took my phone number and said they would call if a room became available before 3pm.  They didn't even offer to hold my bags... hmmm.

One of the rooms I did see looked like the setup of an apartment, my room, however, was just a square room which did the job it was supposed to.  A place to sleep, clean and sleep =)

Overall, loved the bed and was able to relax here, maybe a little too much.  I just felt like there was NO energy here.

I wish they would add some color or light to make things lively but then again, maybe I am just not the demographic or personality they are trying to attract which is fine.

10/06/10 | Link | Rating: 3.0
268. Kat F.
Ace has grown up a lot since my first visit some months ago! The lobby is now bustling with activity at all hours of the day/night, to the point that evening returns to the hotel require presentation of a hotel key card.

Alex, the Thin White Duke™ who greeted me at the front door on most days, was by far my favourite thing about this particular stay at the Ace. He's a gorgeous, silver fox dupe of Dave Grohl meets Wayne Coyne, and he was quick to help with all of my inane visitor requests. If only the rest of the staff could be as affable - I found the front desk staff to be surly and mostly unwilling to accommodate. Male staff decidedly friendlier than the female. Early check-ins, as always, were not permitted. In fact, I could scarcely check in on time and was instead asked to wait.

Calls to the front desk often go unanswered. I made two separate requests for morning wakeup calls, but received no phone call. Thankfully I had a backup alarm, but frankly, not following through on a wakeup call when your guests are relying on you is unacceptable. No apology was offered.

All of the rooms are very different so if permitted, you should specify the things that you want in your room - for instance, I prefer to have a non-rainfall showerhead, a non-Danish style bathroom (ie one where the entire bathroom floor doesn't flood when I take a shower due to lack of tub/shower curtain) and a desk. Not all of the rooms have desks, some of them have record players, and some have fridges. All of the beds are luxurious, but the lighting in the rooms is insufficient to get any work done, and now that the entire population of New York knows about the slick lobby, you can no longer retreat down there to get anything done either!!

Stumptown Coffee Roasters and The Breslin are great additions to the Ace Hotel aesthetic, but I found the overpriced Opening Ceremony to be rather ludicrous. $300 for a lined journal? Come now.

16/06/10 | Link | Rating: 4.0
269. Tara L.
Call me boring. Call me uninspired. Call me unimaginative. Just don't call me to sleep in a hotel room with a half naked, zombie-devil lady dripping with blood hanging from the walls.

Okay, so technically this was the art in my friend's room, but after a slight mix up with the reservations, I was pretty sure this was going to be my room for the night as well. In an strange turn of events, I ended up bunking with someone else for the night but the mutual horror was a bit of a traumatic welcome for both of us.

Now, I can appreciate "edgy" art. I just don't know if I would really want to sleep right next to a zombie lady dripping with blood, on a canvas the size of the entire wall.

The good thing is, the staff here were pretty quick to offer a solution and removed the piece immediately so that the guests could sleep with a bit more piece of mind.

The hotel itself is uber hip with quirky and retro accents. Into taxodermy? They got you. From the hoodie inspired robes to the flask inspired bottle water, they really have paid attention to thematic detail.

My biggest complaint during my stay however is that the lighting throughout the hotel is extremely dim. This is great, in say, the lounge or even the hallways but when it was time to retire to our rooms, it was really hard to get any work done with the lullaby lighting, Even in the bathroom.

But the real highlight of my stay here? Waking up with an Irish woman to the Juve the Great vinyl. Not a bad way to kick off a week of training!

15/06/10 | Link | Rating: 3.0
270. Peter D.
When all my friends come to town, they stay at the Ace. I don't get to stay here, because I live in NYC.*

But I do get to drink delicious Hendrick's martinis at the bar after really long fucking days. And I like that in at least one of the hotel rooms, the mirror reads: Love is meant to make us glad.

Because that's true.

Also, to the guy taking the Browns to the SuperBowl in the downstairs bathroom: I apologize for turning the light off. That must have been a terrifying 4 or 5 seconds.
_________

*So I am confined to my tiny little apartment. But I think I still have the much better end of the deal.

10/06/10 | Link | Rating: 4.0
271. Em S.
I didn't stay at the hotel, just spent some time in the bar, and ugh - what a dumb choice that was.  I came here with my husband and a friend for coffee and snacks and there was almost nothing redeeming about this place.

The scene was oh-so-uber-hip, with its archaic anatomy diagrams on the wall and eclectic "library," but our waitress had a very blase attitude & was impossible to flag down for service.  The charcuterie plate we ordered was nothing special (nor was the coffee), and imagine our surprise when we found an automatic 18% gratuity figured into the bill (for three people? Unheard of!).

Don't bother!

30/03/12 | Link | Rating: 1.0
272. Dorim L.
Tons of couches.  There's more chance of finding a seat here versus the B&N at Union Square.  Plus seats are comfortable and the bathrooms are really clean.  

Though I wish there were more shops close by to purchase snacks.  Stumptown is okay but I don't always feel like coffee and pastries.  But cool thing is, it's close to K-town so I had lunch at  Food Gallery before heading to Ace to work on my writing.  A very productive day.

16/01/11 | Link | Rating: 4.0
273. Vanni P.
Another great hotel lounge bar. Love the decor of this place, love the easy-going vibe. Not a place to go wild, but perfect to chill with friends while sipping good drinks. Then at nights and on weekends, it becomes super-busy with a super-hipster crowd.

27/06/12 | Link | Rating: 4.0
274. Andrew J.
I just stayed at the Ace for the second time and it is still as hip as ever, but the most impressive thing are their great summer rates....starting at only $129.

The Ace and its restaurants are responsible for giving an identity to a previously overlooked part of town (they are calling it NoMad now)  and some new hotels have now sprung up in the area charging much higher rates.

Thanks for keeping it real Ace!

08/07/12 | Link | Rating: 5.0
275. Kathy H.
My new favorite spot for laptop moments.  Lovely waiters keep me happy when ordering food and drinks.  Low-lighting keeps me focused.  Cute patrons keep me entertained.

04/07/13 | Link | Rating: 4.0
276. Boris C.
It should be called hipster hotel.

Entering the place, it was unclear if it was really a hotel, or some lounge that was called a hotel, but I found the desk to the right, and greeted by former barista from Williamsburg.

Speaking of cafes, Stumptown is right next door, and also next door there is a restaurant serving fantastic cocktails and fresh oysters.

The attention to detail is amazing here. From the note pads, pencils, the pencil sharpener on the desk, the magnetic do not disturb signs, the lamps, polaroid camera, bathroom fixtures, etc. The spaces are small, and retro, though they maximize it very well.

All I need to complete the vibe is a fire escape I can climb out to to have a smoke and stare into nothingness while a lone sax plays in a distant alley.

08/04/12 | Link | Rating: 5.0
277. Daniel L.
I like when the mgr responds to my yelp review with an apology and comments on trying to do better... Top points for that..

29/01/13 | Link | Rating: 4.0
278. Taylor B.
Over the course of the past 8 months, I have worn many hats to the Ace Hotel.

On my first trip to this hipster haven, I wore the happy hour at the lobby bar turned liquid dinner at the Breslin bar hat. While my recollection may have blurred slightly (perhaps due to time passing, but more likely due to the heavy pours of the bartenders), I much preferred the Breslin bar. Maybe it's just me, but I have a big problem with people sporting ratty sweatshirts and greasy hair whining about "the man" while downing $16 cocktails. Inside the Breslin I found a bar packed with a more mature (while still relaxed) crowd and bartenders who served up custom concoctions (albeit with a strong dose of attitude).

On my second trip to the Ace, I had the pleasure of dinner at the Breslin. While I don't believe in Yelping retroactively, the food - though all artery clogging - impressed me. I don't recall every item we ordered, but my friend and I shared about 5 dishes and not one of them left anything to be desired. (Full disclosure: we skipped dessert here and walked down the street to Gramercy Tavern for our last caloric indulgence of the evening).

More recently, however, I frequented the Ace as a full-time student, camping out with delicious Stumptown coffee while abusing the free-with-purchase wifi for hours on end. This spot gets me out of my apartment (where I have yet to master the art of productivity in my jammies) and into an environment with like-minded patrons with the same objective. The music rocks (think Rolling Stones and Bob Dylan) and the hotel scatters plenty of outlets throughout the place for those of us with computers (about 99% of everyone here) needing a jolt.  Yeah, the hipster thing is still an issue, but coming here during study hours versus happy hours makes it much more bearable. If you're planning on getting work done, make sure it's nothing that requires bright lighting as it is dark, dark, dark in here. Also, if you're on a budget, you may not want to make The Ace your everyday go-to as one uber-small (though admittedly uber-delish) cappuccino ran me $6 and the half grapefruit another $8.

29/01/12 | Link | Rating: 4.0
279. Cherry L.
BAR ONLY! im a fan!

the large bar area was a HUGE space, with couches, tables, small lamps, plugs for laptops, and im assuming wifi!

it was just such a relaxing/not overly stuffy bar. its a little loud so i wouldnt recommend a large party and having to sit somewhere spread out...but i definitely i recommend it for a chilllllax night!

28/04/11 | Link | Rating: 4.0
280. Morin O.
Uber trendy with hipster flair but lacking polish. I'll take prompt customer service over witty quotes on the wall anyday. Most of the time you feel like an intruder because you don't have messy hair and a plaid shirt on.

On my first day checking in, my room was 2 hours delayed (wasn't ready until 5pm), which made me late for a meeting. Then the TV wasn't working and there were items missing from the minibar (which I didn't use).

I get that they are trying to build a cheeky and casual experience but my impression of the hotel is that a rich kid invested some money into it, hired their friends and call themselves the next hottest place in town. I disagree.

25/02/12 | Link | Rating: 2.0
281. Michael S.
Nice hipster hotel in a pretty decent location.

The room had pretty good light protection in the case that you stayed out till 4am :-).

The bed was really comfortable and the shower had good flow. They gave me complimentary water and pistachio.

Only issue I had was they left a big clump of hair from the bathtub on the floor of the bathroom. Snafu for such a chi-chi place.

Overall I was very pleased with the service and would happily stay at the hotel again.

31/10/10 | Link | Rating: 4.0
282. Keith T.
What I liked:
- Cool space for drinks with friends.
- Not-bad prices.
- Interesting and often-attractive people to ogle while drinking.
- Pork Slap pale ale - $6 a can and delicious.
- Stuffed badgers in a glass case.

What I could have done without:
- Waitress whose lust for life long ago expired.
- Automatic 18% gratuity (she didn't deserve it).
- The dozens of bookworms hogging prime real estate at the tables with their laptops and headphones. It's not a library, folks. Not after 6, anyway.
- Small talk with a stranger in the bathroom about the airblade dryers.
- Seeing a drunk man's bare ass in the bathroom because he felt the need to pull his pants ALL THE WAY DOWN to pee.

All in all, I can't say anything about Ace other than "meh." Hence the two stars. I'll probably come back. If it wows me then, I'll recant.

24/05/11 | Link | Rating: 2.0
283. Theresa K.
Hotel stays never leave an impression on me. I have thought of them as somewhere to get ready and sleep at while visiting another city. However, that all changed when I decided to stay at Ace Hotel this past weekend. I am elated that I decided to give Ace Hotel a try! It is definitely a fabulous hotel while visiting Manhattan! I discovered Ace via yelp, recommendations and a few mentions in some travel books. Luckily, I spotted a great promotion ($179/night) for a full sized bed room. I was over the moon when we got to the hotel.

Pros:
The staff is very friendly and accommodating
There are so many cute and kitschy details throughout the hotel, lobby and room. You'll find yourself laughing or trying to take a picture of almost everything
The prices are spot on cheap, especially for New York! I was expecting a super tiny room but was amazed to find the room just spacious enough. And the bathroom was HUGE! We requested a tub which I think made a difference.
The bed was ultra comfortable and the bedding very soft. Something I never receive at other hotels.
The location was pitch perfect. We hung out mostly in Upper East Side, Midtown, SoHo, and East Village and Ace is in the middle of it all.
The metro is one block away and most trips to other neighborhoods took only 10 minutes
The neighborhood is very quiet and chill especially in comparison to other neighborhoods we visited.

Cons:
I honestly can not think of any cons.

I will definitely be back to Ace Hotel for future trips to New York!

29/05/12 | Link | Rating: 5.0
284. Mike G.
YES, this place is the BEST! The feel at the this hotel is fantastic...the moment you walk in, you KNOW it is something special. The staff fits the vibe of this place and are great. When you walk into the the rooms you know you found the right hotel! The two bed rooms are huge...the single bed rooms are good sided for NYC...super clean and quiet too. Stumptown Coffee is on the premises too! You can not go wrong staying here.

The bars are vey hip and have a great feel, locals do hang out here. You don't  feel out of place here.

29/04/12 | Link | Rating: 5.0
285. R D.
nice big lobby space for the hotel. But the drink prices are super ridiculous..$18 for a martini? i encourage anyone staying here to venture out a few blocks and you will find other bars, restaurants, etc. just a few blocks south

03/11/12 | Link | Rating: 3.0
286. Jen C.
Probably the only hipster hotel in the city where you can confuse the doormen for the patrons.  Do they have hipster uniforms here? It appears so from the looks of it, but I think that is part of the allure of the Ace, if not the strategic vision.  Walking in to the lobby it is hard to tell where the front desk is - first thing you see is the long line for Stumptown and a long communal table of people behind their MacBooks.  The lobby is very unpretentious and relaxing.  I loved the bathroom décor downstairs, as well as the subliminal message as you walk up the stairs "Everything is going to be all right; Ace Hotel, New York" - thanks for the reminder, Ace.

07/06/12 | Link | Rating: 4.0
287. Danielle G.
So, you are leaving the comfort of Silverlake for an adventure in NYC, but where is a hipster to stay? Look no further than the Ace Hotel!

This place is hipster paradise from the dark lobby with an endless see of horn-rimmed speckled faces buried in their macbooks, to the owl accents and the messages on the stairs.

This review may sound like a sarcastic mockery, but I actually quite like this place and would most likely stay there again. Neighborhood is a little sketch though.

07/05/12 | Link | Rating: 4.0
288. Brian L.
Throw on some hipster shoes, tight jeans, a shirt that is serious but half not serious, and maybe a guitar in your apt, and that's what it feels like when you walk into the Ace Hotel.  

Luckily, if that isn't how you dress, that's how you'll feel when you stay here.  The lobby is packed, so if you pre-game and get way too trashed, you are already at home base, and you're golden.  

The bunk beds are superior to one double bed - no accidental touching in bed.  The comforter is beast, but in a good way, and not snarling.  I recommend staying here, but only if you want to be cool.  If you're not in the mood to be cool, stay somewhere else.  But if feeling cool is up your alley, go for it - just don't yell at me when you leave and you don't feel as cool.  

PS bathroom has a half flush and full flush option.  More of a novelty, but saving water is also cool.

08/02/11 | Link | Rating: 4.0
289. Allison H.
Review for the bar:
Ten minutes to wait to get in?!  I can see the bar from outside and it's not crowded, this is obvious fluffing.  We eventually got in after we made the place look cool by starting a line.  Drinks include gratuity which is nice.  I like to do as little math and overall thinking on Fridays as possible.  The couches were occupied by hipsters in jazz shoes.  I left my glasses at home.  Cool space, but I hear its a straight knockoff of a hotel in Toronto. I'm learning all good things come from Canada.

18/04/11 | Link | Rating: 3.0
290. beverage k.
Totally happy we stayed at the Ace in New York after a disappointing stay a couple months back at the Ace in Palm Springs. Super kind staff, great amenities, superb deal for where it's located and comfortable times ten. They even upgraded our room! Will be staying here again and recommending it highly to friends.

10/03/14 | Link | Rating: 5.0
291. Pia M.
This review is for the lobby bar at the Ace Hotel, which is a perfect setting for a date or hanging out with a group of friends. It's usually pretty crowded on both weekday and weekend evenings yet it still lends itself to an intimate atmosphere with dim lighting, couches and chairs. There are just as many people hanging around socializing over drinks as there are nerds on their MacBooks (I say "nerds" in an endearing way, of course). The DJ is pretty good and the wait for a drink isn't terrible given the plethora of patrons. Def one of my more favorite spots for drinks in NYC.

17/04/12 | Link | Rating: 5.0
292. Marie B.
I feel a bit guilty for writing a review for a hotel in which I didn't get past the lobby, but Ace Hotel's lobby is one helluva lobby, so here I go...

On a rainy Sunday afternoon, I can see why the masses would seek warm, cozy refuge at Ace Hotel's lobby.  Is it a lobby?  Coffee shop?  Bar lounge?  No need to make the distinction...it's all of the above and more!  

A good friend and I had the intention of catching up in a venue in which our voices could be raised (laughter, sighing and sex talk always ensue), but also where our voices aren't intentionally raised just to be heard.  Ace Hotel's lobby was perfect!  Dark red, plush velvet seats and couches, dark wood tables made for a very comfortable living room feel with dim lighting, and candles everywhere.  Love the long banquet community tables that appear like tables at the library have table top lamps for extra lighting, and books and laptops adorn them.  I'm sure someone there is studying more than female celebrity hairstyles.

Everyone is courteous of others especially around the shared (coffee) table space and noise.  In the pretty spacious area, there seemed to be spots where a lowered voice is more preferable than a loud cackle.  We didn't partake in any food, but they offered nice noshing options, coffee and tea, wine and beers, and the full bar in the back of the space.  Sipping on a glass of pinot noir, chatting whilst sitting in plush chair in the midst of the dimly lit lovely lounge couldn't be a more perfect way to spend an rainy Sunday afternoon with my dear old friend.

21/03/11 | Link | Rating: 4.0
293. Mohib Q.
This review is of the lobby area.

Stepping into the Ace, you find the sharp contrast to what the neighborhood gives. Next to Hell's Kitchen, this area reminds me of Historic Downtown Los Angeles, where fun is to be had, skid row is only a block away, and safety is a possible concern after dusk. The Ace Hotel lobby and entrance offer a sharply contrasting view in that it is clean, well-kept, and trendy with it's clear light bulbs, saturated dark colors, varnished flooring, and vintage furniture. Given the flat and dark colors, light is easily absorbed in most areas, and the furniture stands out.

My friends and I came here to chill-out and enjoy what the city had to offer. This was a great place to lounge and have a good conversation. The place itself wasn't too loud, as you could see people typing away on their laptops while plugged into their headphones. My friends Dan and Jeff stumbled upon a obscure drinks. In fact, one of them caught them by surprise. This place serves up Pickleback (it was not on the menu) and, according to them, "does not disappoint." That is, until you look at the bill. They're pricey, as were the other food and drinks on the menu.

I would come back here, as the mood of the place was unforgettable. The vibe may scream street art and hipster, but don't worry, none of that will bother you.

08/08/11 | Link | Rating: 5.0
294. Nina C.
I come to the lobby every month or so to do some work and/or get some food/drinks and the experience is usually pretty solid... I arrived tonight, however, and was there for less than 10 minutes before I got eaten alive by mosquitoes. I sprinted out to buy some After Bite from the closest Duane Reade and counted 7 bites.  Holy hell.  Never wearing shorts to the Ace Hotel again.  Maybe in Portland.

29/08/13 | Link | Rating: 3.0
295. Stephen F.
Really chill cool vibe. People just hanging around sitting at tables and lounging on couches. Some drinking, some chatting and others doing work.  Great place to relax and catch up with friends.  Drinks at bar include an 18% gratuity so be mindful. I think it's a bit outrageous.

12/09/12 | Link | Rating: 4.0
296. Yoshi M.
LOVED IT.

Service was just AMAZING!!!!!! Having worked in the hotel biz... this place really goes above and beyond. REALLY can't compliment enough about their service... to the bell man and to their front desk. Goes out of their way to satisfy the guest and I was IMPRESSED!!!!!! Thank you for the GREAT hospitality!!!! :D

Rooms was hip, very NY-ish, and great hotel for the young..... Every room is different and loved their set ups.... loved the vintage feel (furniture etc) but VERY clean and everything done RIGHT.

You get some GREAT coffee at stump town and a cool lounge bar that goes off at nights..... my kinda place to stay!!! :D

profile pic was taken there as well! LOL

01/11/11 | Link | Rating: 5.0
297. Damien S.
The preamble: Hotels are beds first, then rooms, then service, lobbies and nightlife. When I visit a city, I tend to be out, y'know, in the city.

That said, and with obvious weight to my apex suite, the Ace is tops. Why? In order:

- The bed: Faced a window wall, high above the BLBC. No neon flickering or street noise and during the day, a crystal clear view over acres of rooftop gardens. And yes, on one night, neighboring penthouse sex. I tried not to watch, but ended up popping corn and playing Sade. Comfy mattress!

- The room: Well designed and crazy livable. The Swedish-showroom use of space had the bed's headboard act as a room divider turning 350 sqft into a hipster bachelor pad, replete with MacBook desk space, quotable phrases on the soap and an acoustic guitar for writing songs to open the next Avett Brothers show. Rainfall shower head +10pts.

- The service: Checked me in early and with a Zooey Deschanel temperament. Even room delivered a free replacement toothbrush upon noticing mine ran away with spoon (Fork you, fork!) Not a ton of interaction, but what existed was dandy.

Lobby and nightlife, with no need for separate bullets, were big and crowded. I steered clear, mainly because of the aforementioned metro visiting guidelines, not for any reasons off-putting.

I can ignore price because the trip was for business, but checking ranges in similar locations put Ace near the bellybutton of Dollar, the man-shaped representation of cost.

Overall, when it comes to nights spent in Manhattan, *poker reference here*.

13/12/10 | Link | Rating: 5.0
298. Chey H.
Came here one Friday night to start the evening off at the lobby bar. Doorman was a bit weird but just doing his job. The place was packed and no one wanted to part the crowd or make room at the bar. Bartenders seemed hurried. Drinks are not cheap and come with an 18% tip added. The crowd was pretty lame--everyone was more interested in looking cool than actually having a good time. Glad I tried it out but unless there is some dancing I don't think I'll be back soon.

19/09/12 | Link | Rating: 3.0
299. Kassy M.
The Ace Hotel lobby is a great place to take refuge in the middle of a heat wave. They have:

1. A/C !
2. Several small and large tables, great for doing work on your laptop
3. FREE WIFI
4. Many comfortable seating options
5. Dim lighting...can be romantic
6. Stumptown Coffee
7. A bar...and a restaurant that constantly emits delicious odors
8. Awesome plants
9. Nice bathrooms (downstairs)

23/07/11 | Link | Rating: 4.0
300. Mango J.
I cant  say which I like more, the actual stay or the little after work parties they do down stairs..

Downstairs =
A bar and restaurant..
The drinks are well made with cool zany rock and roll inspired names
There is also a restaurant on the side attatched, as crowded as it is, the staff was knowledgable and attentive, alert.. unlike sometimes when it gets crowded ive been to places where I see staff freeze like a deer in headlights and seem overwhelmed - the Ace hotel staff was calm and very " together"...
The music and the vibe is cool, they have a mini photo and art gallery as well, but speaking of photos- they have a vintage photo machine there! Super cool photo machine for this really fun cool crowd.

The Rooms=
I just love the decor. Blows the hardrock hotel out the friggin box  
The french doors to the bathrooms and the old style tubs, the unique thought provoking phrases written on the mirrors. And the rooms have pop art from graffiti murals to abstract musical casette tape tributes.
The sound system and technology in the room is state of the arts.
All the rooms have turn tables, or guitars- just that extra cool touch that brings it all together in luxury and creative inspiration.
The rooms are very spacious, the hallways make me feel like im high out of my mind or in some psychedelic groove trip in the middle of some classic rock video.
Oooh Ive never had a hotel stay/visit that was comparable.

30/04/12 | Link | Rating: 5.0
301. Campbell K.
COOL THINGS:

- The words "Every ____ is an Entrance somewhere else" surrounding the Exit sign.

- Crazy old-school Victorian bird cages.

- A guitar in my friend's room for no real reason.

- Old Fashioned's.

- The one doorman wearing a Canadian tuxedo.

- Soon-to-be-mentioned Dick Tracy / Richard Diamond aesthetic.

- Drunk.

Well, another weekend, and I am staying at a hotel 20 blocks from my own apartment. No, I didn't have bedbugs, my furniture was not stolen, and I am not "beefing" with my roommate - a free hotel room is a free hotel room, and you don't have to clean up after yourself! Typically, if I have the opportunity, I opt for a less trendy place to stay than the Ace (clearly) promotes itself to be, but in certain moments (especially when staying in one's own city), it can be extremely fun.

The rooms themselves were pretty unique and funky, with an interesting layout á la The Standard, but with a bit more space to stretch out. The point man of our group was staying in the landmark loft, which was spectacular, with an amazing seating area, beautiful views (albeit in the flatiron district), and dark-stained wood floors. Somehow the rooms made me feel like a character in film noire, with the concrete grey walls in the hallway, the Dick Tracy vibe of the signs, type, and decor, and the general pre-war affectation of the whole building.

For the record, my room came with a record player. Not the "wicki-wicki" kind, but pretty cool nonetheless. A bit hipster for my taste, though I will admit that I have always equated the term "hipster" to a sense of rationalized poverty, which is certainly not what the Ace is all about. Heading downstairs to the lobby, I get a little peeved at the tortoise-like speed with which elevators show up to our floor, but whatever, there is DRINKING to be done.

Downstairs is a scene - lots of chambray and foreign accents, intermingled with a few short-and-gelled guido types who stood out like a sore thumb. At the bar, two gin and tonics cost me 28 dollars, but included tip (a touch I truly appreciate. If anything can be done to expedite the bar process, I'm a fan). The bartenders were courteous, and the surrounding crowd friendly and fairly-attractive.

I was somewhat surprised that we had to put our friends on a list to get them into the lobby, I mean, it's not The Jane, is it really that big of a deal to have an open-lobby policy? We later learned that yes, yes it was that big of a deal - good lord a lot of people packed into that space. The DJ, who had been playing a lonely set in the far end of the room all by himself, finally came into his own, playing a slowly grooving room into a full on bash over the course of just a few hours.

So would I stay at the Ace if I was visiting? Maybe. I really hate the flatiron, but if you have to stay there, this place is about as awesome as you could hope for.

19/04/11 | Link | Rating: 4.0
302. Kevin W.
Ok, apparently holding my reviews "hostage" and unpublished does not help me get into Elite events. Apparently Elite is not very elite since there are so many now that I can't even get into Elite events. THAT'S RIGHT! ME!!! OF ALL PEOPLE!! It's a crime. Or a crying shame at least. Waaaah.

Beers on tap 8 bucks and flat.  Remind me not to get their version of an IPA or closest thing on tap next time. I really like this place otherwise tho for grabbing a few drinks on a weekday.  No happy hour tho.  Hard to get a seat at either bar tho.

17/07/12 | Link | Rating: 4.0
303. Lauren W.
My new fav bar - and its super close to my new office!

Love the lobby - it makes you feel like you're one of the cool kids for a little bit. Love the bar, and the bartenders, and i really love the photobooth.

A bit new york priced (meaning a tiny bit more than i'd like to spend) but its a great place to catch up with friends or just hang out!

19/07/12 | Link | Rating: 4.0
304. Jess L.
Probably one of the best places to people watch and soak in the hipster culture in New York City.

Also, a great place to feel like you're away from New York City, in its dark, rustic sphere. (Yes, I know i'm contradicting myself.)

The lobby is definitely too crowded at night, but to each her own.

03/04/11 | Link | Rating: 4.0
305. Jon H.
Came here for late night drinks. Great drinks and atmosphere. Modern yet old-school, and I love that they focus on quality ingredients in their drinks. I was delighted to find individual servings of tonic water used in drinks (versus stuff from a fountain), mexican coke (sweeter cane sugar), and fresh ginger beer (for dark & stormy's). The prices are a bit sky high, but normal for NYC (about $14 a drink), and there's a paltry list of bar snacks to order up, but the seating is ample (lots of couches and big tables, almost felt like a library) in the lobby, and the service is fast. The restaurant looked nice and packed too, so probably will give it a try. The drinks are also super strong, so even though the prices are a bit high, 2-3 drinks will get you going pretty easily.

Not bad, no lines to really get in, good service, and high quality.

03/11/11 | Link | Rating: 4.0
306. Alice L.
Great place to have a coffee and get to work!

19/09/13 | Link | Rating: 4.0
307. Rachel C.
Even though I don't necessarily want to admit this....I watch Gossip Girl.  So the minute I stepped into the Ace Hotel it reminded me of the fictitious hotel "The Empire" they use in the show.  

My nerdiness is now over and I'll explain it to the rest of the non-Gossip Girl audience.  It's a freakin cool looking hotel!  

As soon as you walk in it's like hipster haven!  I feel like the front doors should say "enter at your own hipster risk."  I wouldn't call myself a hipster by any means...but I was transfixed by their natural habitat.  There was probably 50 people in the lobby at all times.  Most likely meeting friends, working or perhaps even staying at the hotel (I know, shocking, right?!).  The lobby has such a cool vibe to it, incredibly inviting.  The man at the front desk even told me there's a DJ on certain nights so I may have to show my ID to get back in.  I felt totally VIP at that moment!  

I've heard the room be described as masculine and I would agree with that.  It looked exactly like my hubby's bedroom back in college, except the furniture wasn't 10 year old hand me downs from Grandma's old place.  I didn't mind it though because it was clean and had everything I needed.  To be honest, it's probably one of the nicer hotels I've stayed at in NYC because I do try to stay on the cheap!  

I did have a couple isssues.  My room key didn't work at first, so I had to haul it back down to the lobby with my bulky purse and suitcase in tow.  A staff member accompanied me up to make sure it worked this time, which it did (and was a nice costumer service touch).  It was blistering hot that day and the room was a tropical heat zone of 75.  For most people this may not be bad, but for me it's like the tenth ring of hell!  So I kept fruitlessly trying to turn on the air to no avail.  I called down to the front desk and they told me you cannot stand directly in front of the thermostat because it's digital and sends a signal to the air conditioning unit.  Silly me....right?!  So I took the directions and click, the air came on.  No more sweaty hot mess!  

The second morning I stayed the cleaning staff had forgotten to replenish my washcloth, so I got creative with a large hand towel.  You gotta do what you gotta do!  I told the front desk as I was checking out that day, just so they were aware.  I've worked in costumer service long enough to know mistakes happen, but I just wanted someone to know.  The very next day an email popped in my inbox from the Front Office Manager apologizing for the inconvenience.  No biggie to me though, I would definitely stay here again.  Maybe I'll even dress in my best hipster gear!

03/06/11 | Link | Rating: 3.0
308. Elsa M.
Waking up this morning, I swore I was late for class.  That sense of dread that only being late can elicit surged through me and I popped up, smacking my elbow again the wall clumsily.  It wasn't until I had shaken off the grogginess a little bit more did I remember that I was a grown ass woman on a business trip and not a college co-ed in the dorms again.
I get what they were trying to do with ACE Hotel - cool, hipster vibe with a European 'upscale hostel' feel so authentic that, yes, real Europeans visiting New York have decided to make it home during their stays.  The diversity of the styles and people are definitely cool.  I mean, even the lounge will have you feeling like you stepped into the dopest library in world - music bumping, comfy couches, and long, wooden tables and desk lamps to illuminate dozens of Mac laptops as visitors work (or pretend too).  There are cool restaurants downstairs and a killer coffee shop (not Starbucks-esque)...
And while all that is good and appreciated, when it comes to hotels and having to stay away from home, I'm sorry... I want to be pampered a little bit.  My 'keeping it real days' are gone when it comes to hotels.
The amenities - basic things like soap selections and shampoo/conditioners - where not the greatest and provided in limited supply. The sink and mirror themselves were actually IN my hotel room, not the bathroom.  Although odd, it proved to work out ok since the brightest the light bulb in the bathroom would be the equivalent of the light on the wall of a darken subway. In addition to my room being on the small side, there weren't enough plugs or at least not enough plugs in logical places.
Good things about Ace? Location... at 29th and Broadway, I can walk back to Penn Station and catch Amtrak back to Baltimore.  It's also at the center of everything.  The customer service is pretty good as well, although when I checked-in, the guy seemed sort of aloof... not rude;  just not interested...  The platform bed is soft and comfortable and I did rest easy (even though I work up startled this morning) and everything was extremely clean and tidy.  The price also was pretty affordable for New York base rates, but I do feel like you can find nicer hotels around the same price if you go online and search.
Ace is selling "cool."  I am not saying it isn't... I just think my cool is more W Hotel "cool."  If I have to be away from home, I need a hotel to be at least as GOOD as home, if not better. This was not. Spoil me a little bit! Spoil me!

26/05/11 | Link | Rating: 2.0
309. Beau T.
My pops and I stayed here roughly five nights during the Eric Clapton Crossroads Festival earlier this year.  We had a blast and that was mainly due to the excellent service and digs at the Ace.  We were in a double on the 11th floor facing the Empire State Building.  The room was just the right size and the view was awesome.  We ate at every spot in and attached to the hotel and all were wonderful.  We basically just hunkered down at the Ace the entire trip.  I'd definitely stay here again.  Thanks ACE!

01/11/13 | Link | Rating: 5.0
310. Michelle C.
Every night's sleep should be as sound as the one I enjoyed at the Ace Hotel last night. Surrounded by a fortress of fluffy down pillows, I sprawled across the king sized bed like the Vitruvian Man, taking full advantage of every last inch my fingers and toes could reach.

The dark shutters silenced any sliver of light attempting to seep through the windows, and from the moment I fell asleep to the moment I naturally awoke in the a.m., my slumber was uninterrupted.  

As for everything else: Not too shabby, but not quite my style, either. The masculine vibe of the hotel was a bit heavy for my taste. The dark hallways felt like someone had forgotten to turn on the lights.

The bathroom was cramped even by New York standards, and the shower was a bit awkward, with the bath nozzle extending into the center of the tub and a waterfall shower head directly above that. The curtains were pulled in by the water, too creepily close to my exposed flesh. The communal shampoo, conditioner and body wash pumps were cute but a little too all-inclusive. The hairdryer was a relic from the mid-90s.

Regardless, there were touches I liked. The room was very clean, and there were cool touches like unique artwork and a record player in the room. Tongue in cheek phrases were found everywhere from the elevators to the guide in the room. The main area of the hotel was bumpin' at all hours - even during my check-in at 11:30am on a Tuesday, and every employee I encountered was friendly.

27/04/11 | Link | Rating: 4.0
311. Krystle K.
The Good:

- Vibe. The hotel itself has a lot going on during the day and night. The lobby is a loungy coffee house during the day and turns into a loungy bar at night. The rooms feel like your hipster ex-boyfriend's room - plaid blankets, trunks, record player, some have guitars even.
- Food. The Breslin is located in the hotel and has delicious food (owned by the same company as the Spotted Pig and has a British/New England feel). There's also a coffee place and a seafood place.
- Price. The hotel is really reasonably priced, or has been when I've booked.

Worth Noting:
- The rooms are pretty small (which is typical for NYC) but some of the rooms have super small, stall-like showers with just a curtain. The water pours right on your head and you have no where to go, which is either a first world problem or huge annoyance, depending how you look at it.
- During the winter our room's radiator was really really loud. I grew up with loud baseboard heat and this was obnoxiously louder.
- I saw a bug once in the bathroom, but it was small and non-offensive and I think it just wanted to be warm.

Overall I would highly recommend this hotel. It's probably not where I would tell my parents to stay but it's great for a weekend getaway in NYC with friends.

02/02/13 | Link | Rating: 4.0
312. Jolene H.
LOVE LOVE LOVE The Ace in NYC. I was an Ace fan after staying at the one in Palm Springs a couple of years ago...but the New York one is even better! First off, the bed was awesome. I'm so sick of hotels saying their beds are so comfortable when I feel like I'm lying on bricks all night. Also, my room was super quiet. My husband and I had a medium sized room on the 12th floor and it was quiet and felt secluded. The view of the Empire State Building was spectacular.  I love the products and the fun decor. It's a very unique hotel experience. It doesn't feel like a chain but you get chain perks.

Also, the employees are helpful and super cool. Jenny at the front desk is the best!!!

The only reason this isn't a five star review is the maid service rearranged all of our belongings when they came in to clean. In fact, they must have taken one of my hangers because I never did find it after they shoved my stuff into my suitcase and into random shelves. However, don't let this sway you away - it's still a great place to stay.

The hotel is in a great location in Manhattan. And...FREE WI-FI!!!! Totally recommend.

19/06/11 | Link | Rating: 4.0
313. Gigi G.
I have not stayed at the Ace Hotel as a guest, only have been here for drinks and lounging at the bar. I love the atmosphere here. Big comfy couches for groups and low lighting. It's kind of trendy but not pretentious, defiantly a place to break in a new outfit & heels. I can't say the drinks were memorable but the venue certainly is.

I will absolutely be returning to Ace Hotel with a group or with a date.

11/02/13 | Link | Rating: 4.0
314. martin g.
you have to take into account what this hotel is, which is more than a hipster hang out. this is a hotel that is professionally run, the rooms and bathroom are perfect (and bathroom toiletries great) but is basic and done with a hipster vibe. The rooms have a turntable and 4 or 5 vinyl records that are different for each room and are chosen by a local record store. there is also free wireless internet so you don't have to worry about paying $20 to use the internet for 30 minutes a day. the location of the hotel is also great with regard to subway stops and food.

30/04/14 | Link | Rating: 5.0
315. Colleen V.
My letter of appreciation to the Ace Hotel, aka "the hipster refugee camp," as my brother-in-law called it, during Sandy.

Dear Ace Hotel,

Thank you for housing me and my family during one of the most terrible, enigmatic weeks the we/city ever experienced. You were warm. You gave us food, alcohol, and stumptown coffee. You gave us extra pillows and blankets. You made surviving the hurricane possible and you remained cool, calm and collected, while still rocking that tie, paperboy hat, & oversized black rimmed glasses like nothing ever happened.

Your quarters may be small, with rations a tad overpriced (umbrella's for $20?? coconut water for $6??), and elevators a bit slow (at least during sandy week), but I still like you. Because your hip, dimly lit lobby bar and guest access to the Breslin makes up for it. Oh, and your bath products are amazing. You should really wash your hair more often..

Anyway, thank you again for being my second home during the storm. If there's ever another time I'm evacuated from my 'hood, expect a knock on your door from me.

07/11/12 | Link | Rating: 5.0
316. claudia y.
we walked into the ace to check it out and it was crowded!  it was hard for us to find a seat in the dark lobby.  there were people everywhere studying, on their laptops, kindles.  the lobby acted as more of a hangout than a welcome area for guests.  i guess some people think " oh i need to go study maybe ill go to the ace"  its a foreign concept to me.

the place is laid out a bit like a library. its dimly lit and the furniture is mismatched.  and its old.  i felt a bit dirty sitting on the couches but we had been walking all day!

06/09/11 | Link | Rating: 3.0
317. Monica S.
I'm in love with this hotel, and based on the love notes, I think it's in love with me too. They hand-write welcome notes and sign them "xoxo, ace hotel." Pretty cute. I'm a sucker for aesthetics and this hotel didn't disappoint. Leather and wood and books and records. Just perfect. The lobby greets you with music by Portishead or Otis Redding and there's a a giant tub of apples.

I was luckily upgraded to a deluxe room with a king size bed, a record player (how cool is that?!), a very fully stocked mini-fridge and blank sheet music in case the inspiration hit. Some rooms even come with guitars. If yours doesn't, I believe you can rent one from the front desk. You can also rent umbrellas and vinyl! Genius. There wasn't a bad night of sleep here.

Every party has a pooper though...

Shortcomings:

I strive for excellence when it comes to showering. You know, like the lady from the Herbal Essences commercials. Sadly, their shampoo and conditioner didn't elicit the hair-orgasm I was hoping for. I daresay I didn't have a happy hair day during my stay in NYC.

Lobby Bar - It was 1am and while my colleagues filtered up the elevator and into their rooms, I opted for the lobby bar. Philly represent. What what. So, I saddled up and started chatting up the bartender, Henry. He was very pleasant and sure to put anyone at ease. Then, from out of nowhere, a salty, pompous, know-it-all decides he wants to "join" (see: ruin) our lovely dialogue. The guy ends up being Henry's boss.

A quick example:

Me - I'm working a Yelp event tomorrow at The Chelsea Art Museum
Him - Ha. There is no such thing.
Me - (visibly confused and annoyed) Well, I'd hope there is, because that's where the event is
Him - There. Is. No. Such. Thing.
Me - I'm going to take this bottle to your face, you smug m*****f***ker

I didn't actually say the last thing. I was shocked that someone in a management position would be so unnecessarily condescending to a guest. Oh, and the Chelsea Art Musuem doesn't exist? Yelp this: yelp.com/biz/the-chelsea…

Unrelated: Adam Sandberg should pen a song called "I'm at the Lobby Bar." Just saying.

Overall, I highly recommend the Ace Hotel and also room 219. If you get there soon enough, help yourself to the 2 Dos Equis I left in the fridge.

05/06/09 | Link | Rating: 4.0
318. Matthew R.
*This review is just for the lobby lounge/bar.

After some dinner and more than a few drinks, we felt like exploring the area. We stumbled (somewhat literally) upon Ace Hotel. Ace Hotel's lobby is unique because unlike many hotels where they have concierge and check-in tables, this place has a big lounge, full of drunky monkeys, and a DJ blasting some sweet sounds.

My immediate reaction was that it was Hipstertown, USA. I love me some hipsters, don't get me wrong, but I live in Williamsburg. I come to the city to breathe non-hipster fart air. But nevertheless, we had a blast.

The music was very fun, with a bit of 80s mixes thrown in. Cocktails were great and the overall vibe was that it was a pretty chill place to have a few drinks, lounge around, and meet some new people. The decor reminded me of some sort of big room within a mansion.

If you're a fan of Jack Spade, you'll fit in quite nicely here ;)

06/12/12 | Link | Rating: 4.0
319. Sophia R.
I loved the vibe.  I'm such a sucker for signs and oddities.  This is my kind of place.  The staff are friendly and helpful.

29/04/13 | Link | Rating: 5.0
320. Christine C.
I really love the Lobby Bar in the Ace Hotel. It never seems to be too crowded or too empty. The layout is such that you can find a cozy space for two if you're on a date or a more spacious spot for a group. Plus they serve great beers...in cans!! Love that.

I really like the decor and the ambiance. Very cool, a bit edgy and sexy. And the servers are great. My server brought me a different beer than I ordered (same brewery though). I didn't mind, so I didn't say anything. She came back a minute later, realizing her mistake and insisted that she bring the right one. Attention to detail and responsible, even though I hadn't mentioned the mistake. Great!

Overall, this is a good go-to spot if you're in the area.

10/10/12 | Link | Rating: 4.0
321. Vincent R.
Ace-in It!

22/05/13 | Link | Rating: 4.0
322. Tom M.
Nice, not as much "personality" as the Portland location but a very good place to stay in Manhattan. Lobby is a scene - 20-30 y/o hipster heaven. The Breslin restaurant is the place to have dinner if you are a committed masochist with hours to waste. The most spectacularly awful service imaginable!

05/08/13 | Link | Rating: 4.0
323. Traveler S.
Yet another crap dump hotel that mistakes mildew for hip.  All the outlets are the wrong place and the TV doesn't work.

08/03/14 | Link | Rating: 1.0
324. Vinay A.
Review only applies to the lounge.

I worked here for a few hours and I really like it here. It is a bit dark but for coding it is perfect. I was working later and it turned into a lounge with music. It was sorta odd being on a laptop with everyone drinking and hanging out.

The latte I had was decent. I did find it bitter.

12/04/13 | Link | Rating: 4.0
325. Che W.
Love the Ace as a meet-up spot and even stayed here once when I had a sick boyfriend at home and my mom was in town. We asked for a quiet room and got one. Only complaint is that even during off hours, it is so hard to get a seat in the lobby area. I wish they would redo the seating, because people always take up those entire sectionals...it's not very efficient.

05/11/13 | Link | Rating: 4.0
326. Patrick v.
I normally really love this place, tonight music was so loud and of a bad quality that it became topic of the community table and killed the whole vibe!.    People left one after the other.

It's a very easy fix, so I hope it will change soon.

16/04/13 | Link | Rating: 3.0
327. Peter K.
This hotel exudes a very cool vibe.  From the courteous staff to the jam-packed lounge. The bar is impressive for the number of people working (or not?) at their laptops, bathed in the glow of their screens amidst the superb ambience.  Comfortable sofas and great drinks.  

I can recommend this hotel for the first rate service.  As for the price, it is fair for Midtown.  If I could move in long-term, I totally would!

08/02/13 | Link | Rating: 4.0
328. Kat C.
This is my home away from home in NYC. Best vibe, best crew, best coffee, great restaurant. I LUV ACE

16/12/13 | Link | Rating: 5.0
329. Chris C.
One of the coolest hotels I have stayed at.  They follow the golden rule of being cool...don't try.  There are so many hotels that try to be cool, but fail.  The Ace will be around for a long time because of this.

Restaurant is good.  Their beer selection is only craft brands, which is disappointing.  They need to carry more popular brands like Beck's and Shock Top that still aren't main stream.

01/01/13 | Link | Rating: 4.0
330. Linda W.
I have been meaning to write this for a couple of months, but I've only 'yelped' once before. I stayed at The Ace for one and a half weeks in May and I have to say, it was great. It's not any one thing, but the overall attention to detail is amazing. I think my favorite thing is that although a fashionable hotel, it has a great sense of humor. From the interior design to the graphics. Everything has been so well thought out. I assumed the rooms would be small, but I've stayed in rooms half the size for the same cost. And the staff is the BEST. Always friendly and helpful. I am not young, so was a little afraid at first that it might be too hip for me. But the staff makes you feel completely at home at all times. The restaurants are great, the music is fun and those robes!! I am now an owner!
I love the way The Ace takes on the character of each city they are in. You know you are in NYC when you're at The Ace and isn't that the point?!  I never want to stay anywhere else when I'm in the city.

09/07/14 | Link | Rating: 5.0
331. Dion G.
Definitely the coolest hotel I've had the pleasure of staying at. The staff were really helpful and took time to answer the questions I asked and offered great advice. I would have bought a t-shirt if I wore them.  My mini room was small but comfortable. The in-room product (shampoo, conditioner, shower gel) was so good - I generally stay clear of hotel product. The fact that The Breslin (the lamb burger is fantastic!) and Stumptown (good service, even better coffee) are joined to the hotel seals the deal for me. Will most certainly be returning.

28/02/13 | Link | Rating: 5.0
332. Jo K.
Ace hotel bar-you're cool. But I don't like shady bartenders who don't tell you that tip is included, even in cash transactions. I've double tipped many times before realizing it. I know it's not a lot of money, but I feel tricked and I don't like that feeling one bit.

That is all.

07/12/11 | Link | Rating: 3.0
333. Lawrence Y.
I didn't think anything could top the hipster hell that is Silverlake, but the Ace does.

I actually checked in at 7am (having caught a red eye and reserved the room from the night before). The guy at the desk couldn't be more disinterested.

If you value your sanity, do not stay in room #303.

I was trying to catch some shut-eye before my noon meeting, and it took me five minutes just to turn off all the lights, which, btw, have every kind of on/off switch imaginable.

I hopped into the low but firm bed to get some much needed rest. It was then I realized I was right next to the staff cleaning room.

For the next three hours, I lay there in misery as I heard the door slam open and shut every 2 minutes.

"Derrick, we need another queen duvet cover," one woman ordered. That's how crystal clear the conversations were through the wall.

To top it off, there was construction taking place in the alley my (non-openable) window overlooked and the fire alarm went off while I was trying to sleep ... twice.

I actually like the whimsical touches like soap on a rope and the very cool shower curtain caddy, but in terms of basics -- mainly sleep -- the Ace was sorely lacking.

Really shitty wifi in the room, too.

Eventually, I made my way down to the lobby, which was now filled with uber-attractive hipster types swiping furiously on their tablets. As I exited the hotel, a group of guys came skateboarding up for some staff meeting. I kid you not.

When I left, I told them about the noise, and the not-so-sympathetic front desk attendant was like, "we'll make sure you get another room next time." I'm not so sure there will be a next time.

14/08/13 | Link | Rating: 1.0
334. Christine N.
I love this place.  I think it says a lot that this place has been around forever, been reviewed by so many, and still maintains a solid four star average rating.  This is a great place to meet up with people, whether friends, dates, colleagues or even family.  It is like trendy coffee shop by day turned hipster lounge at night.  There is no pretentiousness about the place, the couches are comfy, and it is completely as casual or as dressy as you want to be.

I've also eaten at the Breslin Restaurant attached and it is a bona fide English restaurant.  Cow decor everywhere, I remember.  It is nice place to eat if  you want a change of pace.

02/06/13 | Link | Rating: 4.0
335. Rashid M.
Came here for drinks. The lobby bar is pretty cool. Unfortunately, it's too crowded (even on a weekday), and too dark for my liking.

19/02/13 | Link | Rating: 2.0
336. Hit U.
Amazing cafe/lounge area to work and hang out. Definitely will come back. Menu has wide range of things - but didn't get a chance to try anything yet.

07/12/13 | Link | Rating: 5.0
337. Jason C.
My friend was performing in the lobby of Ace Hotel so I stopped by to support and grab drinks with a date.  I've been to Ace many times before so I already knew what I was expecting.  My date and I both ordered Old Fashioned's and they were pretty on point, with a nice cinnamon taste to it.  Luckily, it was Sunday and not super crowded so we were able to find a nice spot on the couch to enjoy the show.  I only wish that the drinks weren't so overpriced there but what do you expect from a trendy hotel bar in NYC.

07/05/13 | Link | Rating: 4.0
338. Dana H.
The lobby is a great place to meet up and hang out with friends for a few but I find it a even better study/work spot. The whole ambience is great if you need to knock out some work for a few hours. The music is never too loud so you can still pop in your headphones if need-be but the playlist they got going is pretty enjoyable. The couches and chairs are cozy, but the tables are best if you need to get a lot of work done.  It gets pretty packed and loud in the afternoon with the after-work crowd though so your best bet would to be come either early or mid-day on the weekdays. I find Sundays to be the best day because there's never too many people, and mostly just other people coming to work and study. The food and coffee they serve is pretty pricey but good and their pastries are freshly made. The scones are AMAZING and their $5 price tag is completely worth it.

29/07/14 | Link | Rating: 5.0
339. Kathy T.
Ugg, I had to update the review.
After I posted my review, the manager emailed me and asked if he could call me to talk about my experience. I gave him my work number since my experience was based on a work trip.

My husband and design partner answered the call and explained how creepy the visit was with employees hanging out in our room while I was taking a nap and the smug attitudes of the too cool for school employees and the mold room.

He offered us a free night to "make up" for the bad experience.
He said he would drop a voucher in the mail. Nothing ever came.
We were headed to NYC for work, and he called the manager to see if they still wanted to give it another chance for redemption. He said he had no record of us and basically hung up on us. We went to Soho Grand hotel, where we usually stay, it was a much better experience, as usual.

You may want to try to make things better ACE, but unless you actually follow through, it does not count! It is the epitome of the ACE experience!

Don't bother!!

If I could you negative stars for wasting my time, I would!

23/11/12 | Link | Rating: 1.0
340. Tiffany N.
I never met an Ace Hotel that I didn't like and so far I've met 3 out of 4 of them. The New York Ace is by far the biggest out of the ones I've been too. It's also the most happening with the lobby bar, double restaurants connected, Stumptown coffee, and general number of rooms/guests. Just as many people have already mentioned the vibe of this place is definitely hipster cool.

They have a wide assortment of rooms you can choose from, everything from two bunk beds to large king sized ones. My room came with the luxury of a guitar which made me both excited and nervous - "Look, I could play a guitar!" "Oh crap. What if I break this guitar in the middle of the night stumbling around in the dark." Needless to say I put it in the furthest corner I could before leaving for the night.

Also, here's a little tip for you cool cats. I came to New York this year for CMJ. Ace Hotel partnered with KEXP to put on shows throughout the day. As a hotel guest you don't have to wait in lines and can always come in. So when Clap Your Hands, Say Yeah was playing and there was a line around the block I just came down via the elevator and snagged a seat on the couch. Ditto for Dum Dum Girls, Caveman, and a multitude of other rockin' bands they lined up for the shows. Now, that's a perk!

08/11/11 | Link | Rating: 5.0
341. Becca P.
This only applies to the lounge- I've never stayed at the hotel. But, Wow- what a complete waste of time. Came here on a Saturday night for a friend's birthday celebration. Got there around 11:15- waited an hour to get in. While in line, I watched at least 50 people walk in- the doorman assured us that these weren't all people for the lounge, they were mostly hotel guests. When we finally made it through the door, the place was empty- I couldn't believe we waited so long for no reason. So we said our hellos and then headed to the bar to try and get drinks. The two bartenders were just standing around, talking to each other.  After 20 minutes of trying to get their attention to get a drink, we gave up, and left.  A terrible experience, and I will never go back.

05/08/14 | Link | Rating: 1.0
342. Natalie S.
Alright let's try this again. Ahem Ahem. What I mean by "again" is that I wrote a not so pleasant review about a month ago because of an experience the last time I stayed at the Ace Hotel. I didn't want to base my review solely on that event so I erased my review.

However, I received a call from one of the managers wanting to right the situation the day after I wrote my negative review, which I thought was extremely classy. But it doesn't stop there. I was then sent a nice bottle of champagne and snacks to my room (so unnecessary but extremely appreciated). Then I was also contacted by ANOTHER manager to ensure my feedback was received.  

As for the hotel itself, I enjoyed the unique approach and attention to detail. Love the  creative/fun ways they decorated the room. I didn't have a problem with noise since I was on the 9th floor. I did feel pretty special when I skipped the line on Saturday night ;) This hotel is an "Ace" in my book... probably already been said, couldn't resist.

20/12/12 | Link | Rating: 4.0
343. Peter K.
Don't forget your macbook air if you are going to pose in the lobby.  Conveniently they have waitress service so you do not have to leave your blogging.  Pretty good coffee ( a little on the cold side).  You also can walk up to the coffee bar and take it with you or walk up to the bar so you wouldn't have to wait for the waitress to find you.

Spacious with a generous amount of seating.  A good place to wait for friends or hang out if you are staying at the hotel.

29/12/11 | Link | Rating: 4.0
344. Jeremy S.
Hipster heaven. Lots of quirky design and retro chic. I had a guitar, pencil sharpener, and record player in my room. Only the record player got any use, good thing I vaguely know how to work one.

I give them credit for sweating the details, instead of water bottles in my fridge I had water flasks. Even the gym was cooler than normal. The lobby was often packed with laptop-ers and on at least one occasion there was a live band.

My room was spacious, though not super quiet (I was in #211). However the White Noise application on your iPhone will do wonders for you in NYC, I highly recommend it (plug it into your room stereo).

The hallway was a little musty so minus one star, but I'd definitely stay here again. It's fun and the location was great.

12/05/10 | Link | Rating: 4.0
345. Adam B.
This place had a great environment tons of people hanging out talking and having coffee in a hip and vintage lobby.  Felt at home right away with fellow hipsters although wasn't as pretentious as other places.  It was a little crowded for my taste but the donuts were incredible!!! Get a donut!!! Right now!!! Seriously buy one!

05/02/14 | Link | Rating: 4.0
346. Jenna K.
Such a beautiful bar! I'd been planning to check out the Ace Hotel with a friend for a while, and we finally stopped by. I am so glad we did! At 10 PM on a Saturday, it was a little difficult to find 2 seats, but we eventually found some. It took some time to get the waitress' attention as well, but we eventually ordered our cocktails, which were delicious and well made.

The highlight of the bar for me, however, was the music. DJ Huggybear was spinning, and I've been a fan since I heard him at The Tippler, so I was psyched to find him again at the Ace! All in all, a nice, classy spot to impress a date or catch up with a friend or two.

Keep in mind - past 11 PM or so, it becomes harder to get in & there tends to be a line outside. Just sayin'!

02/07/12 | Link | Rating: 4.0
347. Brenda R.
Came in to meet friends for drinks before heading to another place. Bar is in the loony and the look is cool however it is very crowded and very loud. You can barely have a conversation. There are only two bartenders too so it makes it hard to get a drink. The Breslon next door is a much better drink spot.

26/07/14 | Link | Rating: 2.0
348. Neil S.
This hotel is awesome.  We stayed for three nights over the summer and everything was as good or better than what was depicted on the internet.  The Breslin has little booths that allow you to pull a curtain, and the salads and entrees were so good that we talked about eating there two days in a row.  The gym on ground floor is a little bit small, otherwise I'd give it 5 stars.

21/08/14 | Link | Rating: 4.0
349. Mary O.
If you like Urban Outfitters/Barneys Co-op, this is your place. It's like staying in a fancy hostel with a wonderful lobby filled with people on laptops in the morning and bustling at night with partiers. Most of the people are b/t the ages of 20-40ish, no kids in sight.

Room: Bunk room is small. Not meant for tall people. I'm short and kept bumping my head into lamps, the top bunk, etc. The space is small, but not stuffy. Down comforters on beds and wool blankets in trunks in case you need it.

Amenities: Rudy's Barbershop shampoo, conditioner, and body wash- smells amazing and good quality. Soap on a rope hanging from a hook around the sink. Free wifi- connection kind of slow in room, but free is free and a lot of hotels charge fees. Pet friendly- no additional fees. Computer stations on the floor.

Design- Very graphic designy, stencils, black/creams, gold details on the faucets.

Location: A street away from the subway and a few streets away from Herald Sq. Stumptown coffee is the place to go for coffee in NYC- stylish baristas, good music and the best coffee. Breslin next door always has a line to get in at night. Boutiques/gift shops connected, too--Opening Ceremony and No. 8a.

Overall, hip hotel that lived to expectations, super comfortable, fun, and high quality.

10/11/10 | Link | Rating: 4.0
350. Sophia C.
So I've seen the one in Palm Springs and I guess the original one came from either Portland/Seattle, so it was a pleasant surprise to see one of these hotels on the east coast.

The Conn man was staying here for 2 weeks while working out in NYC, so I had to come check out the city for the first time.

The location of the Ace Hotel here in Flatiron is hustling and bustling. That's fine...but the reason I couldn't give this spot a 5 stars because this place had taxis honking outside NONSTOP. I wish I wasn't over-exaggerating on that, but seriously, a weeknight and around 2am, honking will still outside our 8th floor hotel room. Oh goodness....

This place is a pure hipster's joint. I thought I saw a lotta weird looking mustaches back in LA around the Silverlake area but oh no...the 'staches were in full force here at this hotel.

The rooms are fairly roomy and the bed was might comfy. It would have been nice if the rooms itself had complimentary tea bags or coffee, but oh well.

The coffee joint downstairs, Stumptown and restaurant/bar, the Breslin, is definitely worth checking out. Hmm...those are worthy of their own yelp reviews :D

30/01/12 | Link | Rating: 4.0
351. Beau C.
Pretty spacious bar that stays open until 4am (at least when we were there on a Saturday night). Seemed pretty hip but still friendly. Our group of four mixed and mingled well and enjoyed the atmosphere. Was pleasantly surprised to find Shiner Bock beer, even if it was in the can. Haven't stayed at the hotel.

06/02/14 | Link | Rating: 4.0
352. Monica A.
The devil is in the details. The ACE Hotel is all about the details. From witty signs on the table,  directions on the walls, to the shabby seating, communal tables, hipster vibe. It is always a busy scene in this hotel lobby bar.  I come here for the scene, to get lost in the noise and energy, to see the people at the table studying or reading, while others are loud and socializing, to people hooking up right next to you.  It is a very interesting people watching spot.  Something totally calm vibe yet absurdly odd to it in a good way.  The security guards are dressed casually and blend in but hawk everyone in the joint.  

It is never empty when we go in the restaurant or the lobby lounge. They serve food int he lobby lounge. Tapas.  i suggest the cheese plate and the charcuterie plate. It is delicious.  

It is a great hip spot that just has something special going on.

16/08/12 | Link | Rating: 4.0
353. Joy L.
Super posh night spot to party at 2 am on a Friday.  I'm sure that you could go there at other times, but the bar at ACE is booming around 2.  One of my favorite things about the lounge was the photo booth- talk about nostalgia- I ignored my friends' comments that I would not get any pictures from the booth, and it would only steal my money, and glad that I did, because I LOVED the photos!  The drinks were pricey, but the experience was totally worth it.  With taxidermied small animals in fish tanks and fancy chandeliers, what more could you ask for in a photo op?  

I didn't stay at this hotel so I didn't know what the rest of the place is like, but I would certainly visit the lounge again.

19/10/10 | Link | Rating: 4.0
354. Tatiana K.
Really cool hangout spot for friends to sit on a couch and chat. Drinks are good here. It's tough to find a spot, but acheivable. I wasn't a guest at the hotel, but came for the ambiance. I would suggust this as a before dinner spot!

26/11/13 | Link | Rating: 4.0
355. Kat P.
Well, I definitely won't be staying here again.

It had some small pros:
* decent location
* cool vibe
* good coffee shop

But if definitely had cons!
* my room was 80 degrees my entire stay. I told the front desk and they said it's an old building and they control the temps. The only way to cool down the room was to turn off the system. Um...no. That made it worse!   Needless to say, I didn't sleep because I was sweating bullets.
* there is no bell hop to help flag down cabs. We had to walk to a different hotel blocks again to get help flagging down a cab on a busy Friday night!
* no lotion. Really? No lotion in the bathroom for after a shower?
* the lobby bar isn't stocked for the business it gets. I asked the bartender in the lobby for three different beers that were all on the menu and he didn't have any of them and then looked put out when I said nevermind then.
* the walls are super thin. There was a dog in the room next to ours that barked non stop for 2 days.
* finally, and this is a heads up to non hipsters and older folks. The lobby is packed all the time. It's the worst at night. If you don't like hipsters and loud music then you won't like the lobby.

Not worth the money.

14/12/13 | Link | Rating: 2.0
356. Nicki E.
I stayed at the Ace Hotel, and I have to say, I don't think I could have stayed at a more age-appropriate hotel in NYC. If you like shopping at Urban Outfitters or consider yourself a hipster and plan on coming to New York, stay at the Ace. Every room is different, and they all look like chic college dorm rooms. Some had acoustic guitars, some had couches, some had kegs in the refrigerators, some had showers that could fit up to 10 people in them and some had cool graffiti art on the walls.

The lounge and bar downstairs was constantly packed day and night. There were always lots of people hanging out on their computers, since the hotel offers free Wi-Fi, and there is also a popular coffee shop and restaurant downstairs. The lounge is decorated in a living room-style, and it's cozy and perfect for good conversation. Bono from U2 was there one of the nights we stayed there, and the hotel also hosts intimate concerts, including Q-Tip on of the nights we were there.

The staff was also young, friendly and very, very hip. It just had such a cool vibe to it, and I feel so lucky to have been able to stay there.

09/07/12 | Link | Rating: 5.0
357. Daniel F.
Amazing place, great drinks, nice sofas to sit and people watch, BUT awful and rude bouncers and bartenders. Worst customer service I've experienced in a long time.

25/01/14 | Link | Rating: 2.0
358. Devin D.
BAR REVIEW:

The Ace Hotel bar was a good find in the 'North of Madison Square Park' wasteland.  Nightlife options are severely limited in this neighborhood, but the Ace hotel bar shines like a beacon to this otherwise boring and overpriced area.  Their space is quite large with an abundance of seating.  There was also no line and no entry fee for a Saturday night.  Drinks were pricey, as expected, but I was happy with the quality of my Manhattan (and my gf tells me I'm very very picky).  This is a great place to get a night started and I'd definitely go back if I happen to find myself in the area.

28/07/13 | Link | Rating: 4.0
359. Laurence W.
The Ace Hotel exudes pre-fab cool.  Hipster doormen, funky signage, breakfast in a bag (?!?), the list goes on: it's all preciously scripted to ensure you don't confuse your experience with that of a Hyatt or Hilton.  

Strip away the facade, and it's a well-appointed hotel with all of the appropriate amenities: a comfortable bed, a good shower, nice furniture, a desk to get your work done, and great service.  I'd happily stay here again.

08/03/12 | Link | Rating: 4.0
360. Melanie B.
Sexxxxxxxxx.

So it's been a second since I've felt so compelled to write a review - and as one reviewer already noted, all you need to know about Ace is the lobby. I just came in here to get some coffee and study but now my imagination has run away with me and I may or may not have cum a little. I'll leave that up to YOUR imagination.

RARELY ever do I like hotels. I detest excessiveness and prefer to stay with friends or family when traveling (or friends of friends, etc). HOWEVER, I actually thought for a second as I am sitting here, wow, I would love to stay in this hotel for my 30th birthday (good God, I only have a month left of my 20s!). It's the sultry darkness, the low lighting, the nearly-but-not-quite obnoxious urban-Americana motif, the suspender-clad baristas (in a day when hipsters have basically stopped wearing suspenders, so you know it's more to do with the affect of the hotel). I basically wanna roll around naked in the sexy warmth of this place. But I'll spare you. And everyone else here.

It's like an F. Scott Fitzgerald novel - not in terms of the decade, because this isn't quite the 20s, but more in the overly embellished-ness of this place, the superficial-but-not-superficial niceness of the bartenders and baristas, and the warm anonymity you feel sitting here surrounded by warm colors and soft light. Oh and there is a whole tech bar with outlets and seating for laptop types. I am currently eyeing said bar, waiting for an outlet, but the cushy chair I am now seated in is equally comfy.

I am definitely going to come here and get some drinks at the bar sometime. Just saying that makes me feel A. like I'm in Gossip Girl and/or B. like it's a different decade. Susssssssss.

14/03/13 | Link | Rating: 5.0
361. Haley K.
Denny Garcia, the engineer at ACE Hotel rocks! We had some technical issues with our television, and within minutes, he was able to get the situation sorted out and our TV up and functioning flawlessly....

The service at ACE has been exceptional. Thanks Denny!

28/02/14 | Link | Rating: 5.0
362. Jenny S.
This review is coming pretty late.
My boyfriend and I stayed at this hotel for a night to escape Billyburg and home in the beginning of June.  You do not have to be a foreigner to stay at a hotel!  It's just fun!  The people at the front desk were so helpful and accommodating.  We left the maid and you guys some Brooklyn Brews! (Yes we bought a six pack for ourselves as well from the Duane Reade close by because the minibar has crazy prices, sorry!).  
Neckbeards at the Breslin Restaurant give you dirty looks for using their staircase and going through their space to go into the lobby.  It is almost as if they are ashamed of being connected to a hotel.  

There is no free Stumptown coffee anymore; stupid Yelp outdated tip.  The rooms are so pretty.  This hotel is easy on the eyes and just feels right.  However, there was a strange "airplane" scent pervading our room.  Perhaps I am still traumatized from my last trip--fifteen hour flight but no!  The smell...

Anyway, here is a tip for anyone whose room's windows face the halal restaurant across the street.  There is a man who likes to meditate and pray loudly at four o clock in the morning.  It makes me feel guilty for partying.  Actually, not guilty just creeped out.  Just a head's up.

16/06/12 | Link | Rating: 4.0
363. Tracey R.
The staff really took care of us. The Manager was awesome and the room was super hip. Would definitely come back.

10/03/14 | Link | Rating: 5.0
364. Mark R.
I did not stay at the hotel but stopped by for a quick drink at the lobby.

YES the lobby is great filled with library tables and sofas and very busy during the afternoon; but the crowd disappears towards the evening

NO the bar is very limited with only bottles and cans for beers

YES but the selections were good (dogfish, bluepoint, six point, etc)

I would go back definitely to meet up with friends; we sat at the bar (which only seat about 10 or so at max) and talked for hours.

06/08/12 | Link | Rating: 4.0
365. Dave W.
Loved this hotel, the lobby bar, Stumptown Coffee  and The Breslin ...

My son has stayed here numerous times over the past year and thought that this would be a great spot for a recent visit with him, our daughter-in-law and grandson. They stayed in his newly found apartment.

We found a room thru Hotel Tonight (iPhone App) and were pleased. While the room was small (it had a huge stencil on the wall - " 8 1/2 x 13 1/2 ") but had a very comfortable bed and nice bathroom as well as a flat screen TV, mini bar and fridge.

No one seemed to mind that a 65 year old couple was using the hotel and we loved the hipster feel of the place. any question you could possible have is immediately answered by the super friendly staff in the lobby and at the reception desk. It was nice to be able to walk right past the velvet rope and doorman when we returned to the hotel at night (the Lobby Bar and Breslin are crazy at night).

We had a fabulous breakfast in the Breslin as well as killer coffee from Stumptown, which is always busy!

Great place close to the subway and train station.

14/07/12 | Link | Rating: 4.0
366. Adrienne C.
Stop by to experience a very Manhattan atmosphere....irritatingly trendy or impressively attentive to details? Probably both.

04/11/12 | Link | Rating: 4.0
367. Michelle M.
Came here on a Saturday night to hang out at the hotel lobby bar. Now, I know what you're thinking- hotel bar = laaaaaame. Quite the contrary in this case!

Don't let the line outside fool you- it's just to keep up appearances. Once you're in, you're golden. The lobby is beautifully decorated, with plush couches, library style desks complete with library style lamps, taxidermy animals (eclectic, I know!) and a fun DJ. Head straight to the bar where they serve pretty solid cocktails.

Crowd is about late 20s/early 30s. Bathrooms are plentiful and clean. I would love to come back after work to just chill and have a drink.

Only one question remains for me: where the hell is the reception desk?! I looked all over the place and couldn't find it...

04/06/12 | Link | Rating: 4.0
368. Elizabeth N.
Ace Hotel is one of those places with great vibes. A fun place to hang out!

01/05/14 | Link | Rating: 4.0
369. Bessa S.
Lobby bar is great for an after work wind down.. Relaxed atmosphere with a few large lounge seating areas. Bartenders are a bit slow, be prepared to wait for your drinks.

01/04/14 | Link | Rating: 4.0
370. Janet T.
Dj is on point tonight.... Great vibe, good drinks for my first time !! Will come back just for the Dj

07/03/14 | Link | Rating: 5.0
371. Cha B.
expected a lot more of a hotel in this price class. our tv just doesnt work and doesnt get fixed either. today there was some used mans shirt (prob of another guest?!?) in the room, very strange. mini bar didnt get refilled and when we arrived there were some dirty cotton swabs in the dispenser (full of make up). disappointing, especially as i highly enjoyed staying in the ace hotels in palm springs and LA.

08/11/14 | Link | Rating: 1.0
372. Storky B.
I am not too high-maintenance when it comes to hotel rooms, because it is mostly a place to sleep. I don't care about complimentary mints on the freshly fluffed-up pillows or monogrammed bathroom towels stacked in orderly fashion. But for a hotel that charges $240 per day and $15 for a breakfast croissant, I had set the bar little bit higher.

Generally speaking, it is a great place if you:

- Are a hipster around 20 years old and plan to spend majority of your hotel-stay hogging the lobby-bar couch with your MacBook Pro.
- Are not that much into privacy in the bathroom and find partially closing door a rather unique feature to the room.
- Are open-minded about room decor and feel,  that the dark-grey walls, decorated with old newspapers, only compliment the heavily goth-like atmosphere.
- Find the cold air blowing through badly insulated windows as a environmentally friendly alternative to energy-sucking AC unit. That is, if you somehow feel hot in the room where the heat doesn't work and it is 30 degrees outside.
- Don't mind putting your clothes into a box instead of a closet.

I should also mention, that the size of the room can be best explained by imagining yourself standing in the middle of the room, and being able to paint the entire room, including bathroom, without moving your feet even an inch. And if this is not efficiency and convenience walking hand-in-hand, I don't know what is!

Sincerely,
Disappointed Guest

01/12/13 | Link | Rating: 2.0
373. Dean L.
Ace Hotel has a very cool vibe.  The lobby is great for meeting friends or just hanging out. This is a very fun place to stay in NYC in a great location.

07/05/14 | Link | Rating: 5.0
374. Huong V.
Great mix of a coffee shop, study hall and lounge. In the foreground, you'd see plush couches n long tables swamped with good-looking young professionals punching away on their Macs. Go further in and you'll find a bar that serves sexy cocktails or whatever is your choice of poison. Drinks aren't exactly cheap...$15 a pop...but they're pretty good.

It's also great that Ace is connected to the Breslin and Stumptown coffee. I've never had the former (been wanting to), but the latter seriously makes one of the best coffee in town.

A big plus is that they occasionally have live music. This is one of the few places in the city where I feel like I can do work, meet up with friends for drinks and flirt with a date all at the same venue.

25/11/12 | Link | Rating: 5.0
375. Sarah T.
Pros: location great, most of the staff super helpful and friendly, great products for bath/shower (conditioner is AWESOME), coffee shop great, super hip(ster) bar/lounge downstairs that was always packed and had great drinks, modern edgy rooms were cool

Cons: Bathroom layout not ideal, a/c was off "for the season" and it got a little warm in the room at points (they told us to open our window but we couldn't do this at night because of the NYC noise), impossible for the door man to get a cab (although not much effort put into it) so had to walk to various corners in heels to flag a cab down, No coffee in the rooms, no lotion

Price for what you get seemed fair but we would likely try a new spot next time...or pay more for one of the more trusted brands...

20/04/14 | Link | Rating: 3.0
376. Jennie W.
Lobby is great for getting shit done on your laptop with fast wifi. There are seating areas (sofas and armchairs) and long tables for people to sit with their laptops. You can order from their menu ($$ burgers and little plates, good wine list). The wifi password is available on little slips of paper on the tables or you can ask a waiter for it.

Loud music, cool people. A great alternative to coffee shops and libraries for wifi (and wine!).

There's also some good shopping and Stumptown Coffee on the lobby floor!

02/11/12 | Link | Rating: 4.0
377. Megan K.
I stayed in this hotel in September and loved the vibe. I recommended it as the place my parents would stay when they came to visit, as they would chose the Hoxton hotel (London) as their hotel of choice.

I booked them a room as a surprise; it was only at check in was it realized that both of us had booked the room. i admit this was down to our own miscommunication. The night they arrived i went in to resolve the issue.

The girl i spoke to was totally disinterested and lacked all forms of empathy. I felt like i was bothering her by presenting her with my issue. I was told the room had to be paid for one night so i allowed a friend to stay and was told it was cancelled for the rest of my parents stay.

we then went to the breslin for dinner. THE FOOD WAS APPALLING. My father ordered a lamb burger and asked is to be cooked medium well. When it arrived it was medium rare. We called the waitress over and asked to her bring it back to the kitchen. She looked at us and said "sir i feel your problem is mind over matter. Lamb is a meat that no matter how long its cooked it color doesn't change". after that ridiculous and ignorant comment we decided not to complain. My father did not eat a thing and the girl would not come near the table after that. We got no discount on the meal.

The following day they bought grey line bus tour tickets from reception. The incompetent  person on the desk quoted the wrong price, charged them the wrong deposit and we spent another 30 mins in the grey line bus tour office trying to resolve it. The same day I was told my room had NOT BEEN CANCELLED THE NIGHT BEFORE! i had to speak to two people on the desk, booking.com and eventually the manager. Finally after an hour on the phone while on a bus tour it was resolved.

Saturday night the fire alarm went off at 4am. there was no announcement or explanation. My mom rang down and she was told to "relax".

On monday when they checked out the the guy screwed up their payment.

all and all the Ace ruined a short weekend I had with my parents whom i only see once a year. SO UPSET AND ANNOYED!

Hipster my ass this is just poor business

21/10/13 | Link | Rating: 1.0
378. Ricky V.
I went to the lobby bar of this fine establishment one Saturday and was very impressed. The Ace is part of a re branding effort of the local community and t is becoming more swanky, the neighborhood is being renamed the nomad area, or something i forgot.

The drink menu was slightly priced for my midwest sensibilities but the cognac and mint juleps far surpassed any fine cocktail i have had before. the 1903 was my favorite of the evening and rather strong.

There is a rumor that the library looking area in the back has drinks hidden in the books are the beginning of the night. So if your lucky or a desperate alcoholic who looks everywhere you may one day be pleasantly surprise.

I wish i had brought a proper sport coat or jacket for the occasion since i felt pathetically under dressed that night, but i didn't know i was coming to such a swanky place, yet, no one seemed to care.

The bathroom might as well be at the end of a maze, its all the way past where you come in and down a few stairs, keep turning left until you see the mirrors, good luck getting out.

20/10/12 | Link | Rating: 5.0
379. Iminspired L.
This place has such character - so many levels of good....

The NYC visitor and Native alike will enjoy a stay or a visit here - all around good vibes, punchy decor, and pleasant message are sprinkled throughout.

I first met Ace because they used to host a great party d.j'ed by Q-tip - it was definitely dance dance revolution in there!!...but that party is no more...

Its all good because the same cool vibes still live in the ACE lobby - a great place for a coffee-date, after work drinks, people watching or to just lounge.  I had the opportunity to stay as a guest as well. I enjoyed the cozy room and appreciated all the cute details and thoughtful "affirmations" they had placed throughout (The message above the bed read - "stay forever" :-).
Yep, Ace gets an A!

18/10/13 | Link | Rating: 4.0
380. Steph H.
I've been to the Ace Hotel lobby many times and have always loved the vibe. I finally booked a room to surprise my boyfriend for his birthday, and while I admit I was a bit nervous that we would be stuck in a tiny bed the staff went above and beyond to accommodate us - even upgrading our room and setting up a birthday bottle of champagne. The view of the Empire State Building was amazing, and I love all the little details throughout the hotel. While the shower was a bit small, the shower head and water pressure was amazing!  

We ate dinner at the Breslin, not the cheapest place but the food and service was wonderful.  The lobby was loud, bar volume, but we didn't really hang out there.  I would book another room here in a heartbeat.

27/11/13 | Link | Rating: 5.0
381. Robert M.
This is a bar review.  Snotty and slightly self important staff.  I get their demographic is short term and quick but it's not cool to talk down to the punters when they are spending.  She will probably get more good reviews than bad but the snotty bartender from Leicester, England pretty much ensured my 30th visit to the Breslin next door will be my last.

15/12/14 | Link | Rating: 3.0
382. Lael D.
From the moment we arrived we were greeted by helpful, informed and gracious staff. Love this hotel, love Mac at the front desk who totally hooked us up. Thank you for making this such a great weekend. Love all the details, great shower, great bathroom, details and granted we were in a loft suite but it was still amazing and every member of the staff was happy and delightful. I am moving in.

28/06/14 | Link | Rating: 5.0
383. Jocelyn L.
I landed in Hipsterville when I walked through the doors of the Ace Hotel.

Flannel Comforter? Guitar in my room? Exposed industrial pipes to hang my clothes (and no doors for the closet)?
I'm surprised I found a huge bathroom in the room...I was almost certain hipsters didn't shower/bathe

Other than the over the top hipster vibe, the hotel was great.
My room was surprisingly big for a NYC hotel, and very comfortable.
Great service (maintenance was prompt when i called about a TV issue), room service in the morning was great (friendly, fast and food from Breslin is amazing) and the receptionists didn't pretend like they were doing me a favor when i checked in or asked questions.

The lobby is such a scene- any time of the day.
When I checked in at 9p, i thought it was just coz the lobby doubles up as a hip bar.
But oh no. The next morning at 10a, it was pretty much just as busy, esp with the line out the door of Stumptown Coffee.

Ace has managed to thoughtfully curate some of the best proprietors in town (Breslin, Stumptown) to make this one of the best overall hotel experience I've ever had.

02/12/12 | Link | Rating: 4.0
384. y y.
The lounge bar is the hipster central. Nice place to just sit and chill. They are responsible for changing this NOMAD neighborhood trendy and cool. I don't recommend the restaurant so much (see my other review).
The building itself is a conversion from a rental apartment building therefore the rooms are larger than other hotels in the neighborhood. Con is very antique looking windows (well it goes with their decor anyway). They have a small Opening Celemony store on the 1st floor, that's fun to stop by. Also there's a cute coffee shop.

25/03/14 | Link | Rating: 4.0
385. Tamiya S.
As my very first adventure to the Big Apple, the Ace Hotel was the cheapest (by NYC standards without being super scary) I could find and I am very glad that I did.  I expected the rooms to be very small, but they had plenty of room and let's face it, you are really only there to store your luggage and sleep, not live there for months on end. The bathroom was clean and the shower was my fave of the room. It was uniquely small, yet large at the same time. I loved it. My room was on the 9th floor, so I did not have issues with loud music as some of the other reviewers did so best bet may be to stay on a floor above the fourth level. Overall, the room was exactly all I needed to crash after long days of walking the city and sightseeing.

I will say my favorite of the Ace Hotel was the staff.  They were insanely helpful from check in to check out without the pretentious vibe you can get from other places. Heck, they were helpful even after I checked out as I needed to do some shopping, so they held my bags for me while I shopped around and mailed out post cards. They were helpful any time we needed directions to our destinations and any restaurants in the area. The staff is the best part of the hotel as genuinely nice or they fake it very, very well. Either way, it works.

28/08/13 | Link | Rating: 4.0
386. John R.
Funky hotel with funkier rooms. When was the last time I saw a guitar, a record player, and a short stack of vinyl in a hotel room. Ah, the answer would be never...

Yes, maybe I do not need those things for a good sleep but for some reason they make the experience a lot more of an escape from the status quo of what one is used to in a 'normal' hotel room. For me, this was very much appreciated!

29/04/13 | Link | Rating: 4.0
387. Kristine C.
So this review if for hanging out at the hotel - we weren't actually guests.  We spent some time here when in town and had a fabulous night.  The way the main floor is set up there is a coffee shop,  two sit down restaurants, and in between the restaurants a very cool lobby with a bar and a menu.  It was busy and loud and had a great energy to it.  There was a live DJ in the lobby area the night we were there.  We hung out in the lobby and had drinks, and then went in one of the restaurants for dinner.  They food was really great.  We had a beef and Stilton pie,  some vegetable sides and some items off of their meat and cheese lists.  The drinks were perfect too!  I would definitely return when I'm in town again without kids - definitely not a place for kiddos.

18/05/14 | Link | Rating: 5.0
388. Jessica B.
Ace, you can just prepare my room, I'm ready to move in indefinitely. Patti Smith and John Lennon lived in hotels, why can't I? Oh, I'm not a rock star? OK.

Totally sweet room to hang out with friends before a show. Our room had a super stocked minibar, a fridge, and a GUITAR! Awesome.

Super comfortable bed with flannel sheets and an awesome sweatshirt robe that I may order myself from their website.

Free WiFi!

Relatively cheap, walk from Penn Station, and up on the 11th floor it was silent after we returned at 2 am.

We got room service breakfast and it was delicious and fast. The pancakes are awesome.

All kinds of cool arty funky signs in the room that made me squee with hipster love.

I can't imagine any reason I wouldn't recommend this hotel to anyone who likes arty, fun, funky comfort. I've heard mixed reviews about Ace in Portland, but this one was one sweet ass hotel.

It's like having your own cool pad in Manhattan.

01/01/13 | Link | Rating: 5.0
389. Steff D.
When I walked through the doors of the Ace Hotel, a strange feeling washed over me: I felt like I was with my people. Who knew I was going to have a homecoming of sorts in New York?! Oh, hello, fellow hipsters, is this where you go when the sun goes down (or when you're in need of a caffeine and Wi-Fi fix)?

The straightforward deets: for the most part they will NOT check you in early (but they will hold your bags for you), my room was small but the bathroom was enormous, the style of the place was very minimalistic/hipster (dear interior designer: please come to my flat and make it this cool), the bed was one of the more comfortable ones I've slept in as far as hotels go, the "human mousetrap" (a.k.a the outrageously expensive snack area most hotels have) came chockablock full of things I wanted and things that made me laugh, and while my particular room did not come with a guitar (something I was SO looking forward to; I mean, who doesn't like a late night, solo jam fest in their jammies while watching MTV's Catfish, eating chocolate croissants and slugging back espresso? Probably why I couldn't sleep that night, eh?) a quick call to the front desk and a big blue six string magically appeared.

And, seriously, how can you beat the location? While I didn't have any noteworthy views out of my room's window, I was within walking distance to everything a girl could hope to see to change her opinion on the Big Apple from negative to positive.

The creepiest/loveliest part about my room in particular? It felt like I could have LIVED there. I've dated boys who had studio apartments that looked and felt very, very much like the room I was in did. It felt like I was "coming home" at the end of my work day, and then I realized: at no point in my NYC adventure did I meet a little dwarf who gave me a drugged peach that, after eating, is making me feel like this ball... I mean bedroom... is where I belong permanently.

YOU HAVE NO POWER OVER ME, ACE HOTEL.

Okay, maybe you do a little.

23/08/13 | Link | Rating: 4.0
390. B C.
Would have been a higher rating but bartender is a dick. Don't Know His Name But THE Guy Who Looks Like An Old Ass Penn bagley. Over heard something  on another man's order and wanted to confirm and the guy copt an attitude.  Everything else is excellent.

14/05/14 | Link | Rating: 3.0
391. Johan R.
The Hotel is a hipsters wet-dream. Every last detail is thought out, from the establishments they associate with (Stumptown Coffee / Opening Ceremony), to the thumping lobby, to the retro-stamped stationary. If you want to be where the cool kids are, this is it.

23/08/14 | Link | Rating: 4.0
392. Angela C.
PROS: Spacious rooms. Great Value. Nice location. Interesting layout and design.  Awesome coffee shop by the lobby.
CONS: Bad service.  Rude staff. Asian server with bangs and long hair was extremely rude as well as Roy the bouncer.  Management needs to train their staff better to provide excellent customer service to guests. Very disappointing.

10/02/14 | Link | Rating: 2.0
393. Jeffrey J.
I didn't stay here, but only came here for the late night drinking scene in their bar area/lobby.

It's certainly very swank. The drinks are expensive, it's dark and plays good music, very chill vibe, and has a mixed crowd (some suit and tie folks, some younger trendy folks, and hipsters).

Definitely a great lounge to come back to.

18/06/13 | Link | Rating: 4.0
394. Jessica D.
Our experience at the Ace Hotel was lacking in several ways.  The promised view from the window was obstructed by scaffolding, but far more disturbing was the extremely loud drilling sound that began right outside our window at 8:30 a.m. on a Sunday morning and persisted until we checked out at 12 p.m.  While I understand that staff of the hotel have no control over construction, you might consider not renting out the rooms where noise will be most offensive, or at the very least, notifying potential guests prior to their stay that this may be a possibility...so they can choose to go elsewhere!

Additionally, (with the sound of drills ringing in our ears), we attempted to order room service for breakfast.  My companion called three times and was rewarded with only a recorded message.  Needless to say, we were frustrated.  We both had the same thought: customer service and a pleasant environment go a lot farther than kitschy decor and hip amenities.  

When we complained this morning, the front desk staff couldn't have been friendlier, but the gratis cup of coffee they offered did little to salvage our ruined stay.  We will not be coming back.

28/08/14 | Link | Rating: 2.0
395. Dylan K.
I was meeting up with one of my friends and we decided to get coffee.

After revealing my outrageous coffee snobbery, my friend goes, "I hear this place serves Stumptown." Good enough for me--I was in.

They have a pretty incredible lobby--rumor has it that the lights in the lounge are from some kind of telescope (or satellite? I don't remember).

We both got cappucinos. They were served with raw sugar cubes (always a plus in my book) and tiny cups. The coffee? Outstanding.

Then, the check: $6.50 a piece. Pricey, even by New York standards.

Verdict? Worth it.

17/04/13 | Link | Rating: 4.0
396. Ajit T.
Updated at 2:15PM- 9/19/2014:

I got a nice call from the head of their security and operations who apologized and said that this staff belongs to The Breslin. He was nice enough to understand that while the staff belongs to another establishment, the fact that they are behaving the way they did under the Ace's roof only affects their brand negatively. He said that he will take up the matter with The Breslin. He stood and aptly represented the cool brand that is the Ace Hotel. I need to transfer the review I wrote below to the Breslin, where they (Breslin) will get one star.

Originally written and posted at noon, 9/19/2014
I have visited Ace's hotel lobby bar many times in the past with my business colleagues- usually for an early evening drink before dinner at The Breslin.

Last night was the first time that I felt threatened. I felt as if I was in a low-class establishment.

While I was trying to retrieve my credit card around 7:30pm, a security staffer came up to me and brusquely said that I need to step away from the service area. I was close to the service area but not in it. And, I was merely trying to get the attention of the waitress to get my card while being consciously outside the service area. I pointed this out to him and he started to start telling me that he would mess me up. His profanity laced comments directed at me went on for the entire time while the waitress brought my card and I signed my bill. I tried to remain dignified, but, it was difficult as this guy with a bruised ego started treating me like some drunk patron (I wasn't) in some sleazy bar (I wasn't, but, definitely felt like it).

I do hope for the sake of this establishment that this security guy is an aberration and mine was a one off incident. I do hope this is not a downward trend that extends to their other staff. The security staff needs to lose their ghetto attitude.

Perhaps they should hire more professional security guys who are NOT out to prove their toughness. I certainly hope so for this otherwise hip institution.

19/09/14 | Link | Rating: 5.0
397. Zenaida P.
Great for after work meetings or hang out!

06/09/14 | Link | Rating: 5.0
398. Ryan S.
I couldn't figure out how this place worked. I sat in a chair for 10 minutes and no one said anything to me. A server came by to give other people things, but she didn't offer to help me even as I smiled and said hi. Anyway, I left. They get two stars because they had a bathroom I could use.

23/09/14 | Link | Rating: 2.0
399. Vicki L.
** full disclosure ** i didn't have to pay for my room & board here so my opinion is most definitely biased because of that i'm sure!

I'd say the Ace hotels around the country are the epitome of posh hipster, but done right and tastefully within each of their respective cities. You'll notice that the Palm Springs Ace has a dramatically different vibe than the NY branch, and with good reason.

That said, I was put up in a medium king room on the 10th floor, appropriately furnished with a turntable, some random records, cool canvas artwork, hipster flannel top sheets ... you know, the usual (also funny - the weird german music playing on the room's stereo when I first entered).

I loved the pivoting flat-screen TV and the view of Broadway, however with said view comes LOTS of street noise (but hey, it's New York, whaddya expect?). The snack and fun bar area is pretty tempting, so if you're impulsive I'd suggest trying to ignore it (I didn't, whatever!).

After managing a meager 2-3 hours of sleep I made my way down to the "gymnasium" which, FYI, is pretty damn awesome. Although the treadmills are a little rickety and loud, they've got their own personal TV screens, and the stretch/weight rooms were all nicely stocked with various heavy objects and bouncy-things for me to haul and pull on (gotta burn off those NY bagels ya know).

There's a sort of cooler-than-thou vibe that drips from the ceilings, but the staff never makes you feel square if your frames aren't thick enough or your hair isn't perfectly coiffed.

Niceties that afforded the 5 stars:
- Being connected to a Stumptown Cafe (ah, a taste of home on the West Coast)
- The bar, oh the glorious bar.
- Awesome hotel oyster bar with great craft cocktails. Say goodbye to any random cash you thought you were saving up for something, it was probably for a drink at this hotel.
- The staff is wonderful, hands down.
- A decent range of hours for room service (late night from 10pm til 6am I think?)
- fancy retail shop also connected, suspiciously near the oyster bar, where you might have one-too-many and buy a $3600 parka, but hey, you're in New York baby.

I'll definitely return, even if it's on my own tab next time.

27/02/13 | Link | Rating: 5.0
400. Megan C.
Hipster Haunt + Dim Chill Lobby Filled with couches tables + Free Wifi
Late night lobby served up Burgers and fries = delicious.  

The chef at the Breslin restaurant next door annoyed me (no we don't serve ketchup with the burger, it's the way the chef wants it to be served) I really don't care chef, I'm the customer and if I want ketchup on my burger then I'm not EVER coming back to your restaurant, and I'm also NOT going to bother giving you a review. I'm glad you have an opinion, thankfully my craving was satisfied a few steps away in the lobby at the Ace hotel.

Delicious burger with mouth watering fries and a cozy seat on the couch. :) So much better than those hard wooden seats.

As for the hotel itself think hipster/minimalist. If you're looking for energy, hip, and chill all in the same place then the Ace Hotel/Lobby should do the trick.

The Scene: Hipsters, Fashion Crew, Young Hip & Lively
Destination Rating: 6
Date Rating: 2
Hob Nob Potential: 7

Strong Suggestion: Plenty of people, free wifi, and quite noisy in the lobby. John Dory Oyster Bar is right around the corner. It's not always easy to get a seat.

09/04/13 | Link | Rating: 4.0
401. Tara W.
#Hipsterheaven

So, yeah, this hotel/complex is basically hipster paradise. If there was a zombie apocalypse, it could conceivably be a self-sufficient hipster community. Where else could you:

-have a cup of coffee that it takes one human five minutes to make (Stumptown)
-lounge around all day on your MacBook and drink craft beers all night in a Thomas Jefferson meets Restoration Hardware lobby
-dine at a restaurant that specializes in snout to tail cooking (The Breslin)
-pick up some stylish new threads if your night of reveling unexpectedly stretches into the next day (Opening Ceremony)

The Ace is more of a concept than most hotels and they do it well. Finally, I wouldn't recommend for anyone with kids, or over the age of 40. Its definitely a young party atmosphere. I felt a little old and unhip there but I can still pretend :)

30/03/13 | Link | Rating: 5.0
402. Tyler L.
One of the coolest hotel bars I've been to. The tables and chairs feel like the reading room in a small college library a d are very relaxing. There is also quiet here which is rare. The event space is also great. We were in the liberty room which is expansive and has a great decor with a trendy feel.

24/08/14 | Link | Rating: 4.0
403. Scott G.
I haven't had the pleasure of actually sleeping here yet, but the handful of times I've indulged in a drink here have been great (most of them).

The lobby bar gets fairly packed quickly, as it's a popular place to get away from work after a long day. The cocktails are great and the bartenders are extremely knowledgeable--case in point, my friend asked for something refreshing with tequila. After a few follow-up questions, he went to work and created quite a tasty masterpiece.

Do be careful, though if you order beer. I've been charged different prices for the exact same beer by different bartenders--I'm not much of a maker of scenes, so I paid and assumed the cheaper one was just me getting lucky, but $12 seems fairly high for a 12oz can of Shiner (maybe because I'm from Texas and I can get a case for less than $20).

Honestly, just go with the cocktails--they're worth it.

Pros: Atmosphere is great. Lots of comfortable seating in the Lobby. FREE coat check downstairs towards Liberty Hall (tips are appreciated, of course). Knowledgeable bartenders. Fun crowd.

Cons: Inconsistent pricing (probably an outlier, though)

I'd certainly come back. :)

31/03/14 | Link | Rating: 4.0
404. Randy M.
The best part of this hotel is the presence of Stumptown Coffee in the lobby, and the lobby itself which is extremely hip, but that's where it ends...

Note: some people in their review have given this 5 stars ONLY because they loved the lobby, but actually did not stay in the rooms. I agree: the lobby is great, but if you stay here, read on.  My review is based on actually staying here.

1. Tiny Tiny Rooms: you'll be lucky if you could walk around your bed;
2. You hear everything and everyone in the hallway (and God knows they hear you!);
3. Carpets are ancient and black which hides the dirt;
4. TV system is ancient; after 20 mins the TV just shuts down...I had to turn it off and on again with each interval;
5. blasted out music in the lobby 24/7;
6. No lotion in the bathrooms! Only large bottles of chained down shampoo, conditioner, and bath gel (i.e, cheap penny pinching hotel).
7. Thermostat does not really work: set it to anything below 70 (e.g., 65) and just stays at 70; you need to actually shut it off to get cooler.

Recommendation: stay at Eventi Hotel, wake up in the morning, walk 3 blocks to Ace for their coffee for your coffee.

28/12/13 | Link | Rating: 1.0
405. Andrew D.
This is one of the best places for people watching in the city.
I could totally sit here on the couches for hours enjoying a Stumptown cappuccino.
Its a great place to meet friends who are arriving from Penn station too.
Crowd can be a little bit too cool for school, but that's part of the ambiance.

16/05/13 | Link | Rating: 4.0
406. Tania T.
They remembered us! Fixed out the double booking confusion with a comp upgrade to the view of the Empire State Building! Had some issues with checking in early. But patience paid off!

09/04/14 | Link | Rating: 5.0
407. Kimberly T.
Love coming to the Ace for drinks and lounging. A lot of people set up camp in the lobby to people watch, work on their computers, or grab a bite if you're lucky to find a seat. Come early or be ready to pounce on an open spot when it comes along.

16/02/14 | Link | Rating: 4.0
408. Kevin B.
My stay was pleasant with no glaring faults but just not worth the price, would stay somewhere else and come back to restaurants/bars only.
Pros: Fun, vibrant lobby/bars/restaurants, friendly staff, tons of amenities.
Cons: Outlets in room didn't work, small slow elevators, thermostat in room didn't work, tiny shower. Rooms seem to be outfitted for wealthy teenagers from the 1950s?

05/01/14 | Link | Rating: 3.0
409. Cole O.
A Hipster Happy Hour, any weeknight you so ever choose.

Me likey mucho.

26/06/13 | Link | Rating: 5.0
410. Christian J.
Loved my stay at Ace Hotel. Good location. Artsy rooms.

16/11/14 | Link | Rating: 5.0
411. J. F.
I stayed at Ace this past weekend and the hotel was the perfect homebase for a short weekend in NYC. The rooms are clean, super comfortable, and well designed. We took advantage of the coffee shop, bar, and restaurant. All were great experiences and the staff was amazing. I had a number of requests at check-in and the front desk was friendly and able to accommodate those requests. Throughout the stay I found the staff to be attentive and responsive. Looking forward to our next stay!

(I do have to say that I think the majority of the negative complaints below are most likely from people not used to living in major cities.)

17/11/14 | Link | Rating: 4.0
412. Daniel B.
I'm reviewing the bar & lounge, not the hotel itself.  

Been twice.  Once for coffee at Stumptown, at the behest of a Portland native who missed it, and once for mid-day drinking.

The coffee was swell.  The mid-day drinking was better--the bar has a dim, cool atmosphere that makes you think it's midnight when it's only 3pm.  Drinks are $14, which is both ridiculous and par for the course, because Manhattan.

The bar itself is small but the lounge is expansive, with many sofas and tables and chairs.  It was surprisingly lively mid-day on a Wednesday, and I imagine it gets really crowded on Fridays and weekday evenings w/ an after-work crowd.

04/07/13 | Link | Rating: 4.0
413. Franky A.
One of the coolest spots in NYC. Great for happy hour or early afternoon business meetings. Great oyster bar inside too. Must visit.

21/09/14 | Link | Rating: 5.0
414. Nicole L.
The Ace Hotel was a brief rest stop for us while we were out on the town one night, but it was incredibly memorable and fun. As the downstairs turns into a bar scene at night, it's hellishly loud with music and jammed shoulder to shoulder with clean hipster drinkers having a good time.

We snuck into their photo booth, giggled our way through several snaps, and left as stealthily as we entered. It's $5 a strip, and takes only credit card. Bonus: that real photographic chemical smell on your hands.

I'd love to visit during the day and see if it's still awesome in the sunshine.

20/09/13 | Link | Rating: 4.0
415. Sean F.
Lobby review:

Still good, but getting worse. Staff is still top notch but it seems management is doing everything they can to kill the goose that laid the golden egg.

Some numbskull thought it would be a good idea to have the already-louder-than-loud house iPod playing at the same time as a self-playing gamalan installation that's louder than f*&k. The cacophony of clashing music along with the intermittent strobe lights coming from the photobooth that no one seems to be able to close the curtain on makes you feel like you're at a rave on bad acid. "I know what the people who come to our lobby will like! Let's subject them to the equivalent of a DJ crashing beats while they try to get things done! That'll keep them coming back!" How the hell they thought that was a good idea is a reflection of too many chefs in the kitchen. Bring noise-cancelling headphones if you plan to stay sane.

Speaking of which...

If you get hungry, the food from the Breslin is some of the most over-priced, piss poor garbage I've ever attempted to eat. I shit you not, they charge $4.50 for a single egg. One fucking egg. I ordered a burger that I can only imagine was $18 because they used $5 in salt. After sending it back and getting another I realized that their "chef" thinks that the salt to beef ratio in a good burger should be 1 to 1. Two weeks ago we ate in the restaurant and the food was salty as hell then, too, but our server was basically MIA for nearly the duration of our meal so we just ate it because we were too hungry. We never were asked how anything was and had to order most of our food and drinks from other people while we watched the staff cheerfully eating whatever they wanted right in front of us. The Breslin blows, basically. Management nixed the burger, but I'm never ordering anything from them again.

If they continue on this trajectory they will end in failure. They're already half way there. It's an increasingly unpleasant place to be. So far they're failing on food price, quality, and the audial experience. They provide temperature control, free wifi and haven't yet done anything to make it smell bad. Generally this place is a miss, though.
I'm looking for a new place to go.

The coffee is damn good.

04/11/14 | Link | Rating: 1.0
416. Michael L.
Ace NYC has a awesome atmosphere and a warm inviting hotel lobby - friendly staff and great restaurants.
The hotel is in walking distance to all and the lobby is a great place to meet clients.
I consider the Ace my second home in NYC - a definite must stay !

04/12/14 | Link | Rating: 5.0
417. Brooke W.
Came here to meet up with friends, grab some drinks and hear a dj set. I have to say I was disappointed. First of all the staff was sort of rude and pretentious and trust me I party and eat in the meatpacking district and am treated wonderfully soo......yeah.

Second the music was bad. Terrible.

Third, the drinks weren't even good. I had this apple cider old fashioned and it was not good.

Lastly, the crowd was quite odd. Who goes to a bar to be on their laptops while there's a dj?? It was weird to me.

The lobby bar is pretty and they serve food.

*sighs* Next time this gal will just go back to where she belongs: The Meatpacking District. *grabs louboutins and runs out the door*

23/02/14 | Link | Rating: 3.0
418. John D.
For the record, I'm 42. I'm a business traveler. I'm married.

So the ultra-hip lobby is kind of lost on me. I'm sure if I was 20 years younger and about 60 pounds lighter I'd give the place 4 or 5 stars just for the lobby bar. But I'm not, so I didn't bother, lest I make someone think a creepy old married guy was going to try talk to her when all I wanted was a drink. I'm sure it's a great bar for 20-somethings, but the message was clear: I'm too damn old to try to find a seat. Fair enough. I can drink somewhere else.

That being said, the Ace is a solid hotel pick. The rooms, while spartan in a hipster kind of way, are functional and comfortable, and you can get a fairly cheap (for NYC) room here and not be afraid for your life. It's a few blocks from Penn Station, a few blocks from Herald Square, and a block from another subway station at 28th Street. Load up your Metrocard and go, because anywhere you need to be in Manhattan is a few stops away. The location really is ideal. The front desk staff was superb.

I had breakfast one morning at the Breslin, and for about $30 I got an overly salty fritatta and a glass of orange juice. There are better breakfast options within walking distance. The John Dory Oyster Bar had great seafood; the artisan cocktails at $13 a pop were worth the money, and nobody eyed me up and down and gave me a "you shouldn't drink here" vibe like I got from the lobby bar.

You will want a room on the upper floors, especially on the weekends. The music from the bar could be clearly heard from about the third floor on down. I was up on 10 and had a nice city view and got great sleep.

Also, if you're a No Reservations fan, the moment you get off the elevator you'll recognize the hotel as where they shot the Samantha Brown on a bender scene in the final season's holiday episode.

15/07/13 | Link | Rating: 3.0
419. Rupert T.
Lobby writer

When I stay in this hotel I spend a lot of time writing in the lobby. I'm not a writer and I don't actually write anything, I just pretend. I'm a phony. But I've gotten very good at typing fast and looking like I'm concentrating on moving my characters around in a world I haven't created, bringing them to life, making them touch each other and hurt each other, making them drive motorbikes and watch bad reality TV shows no real person would watch.

The lobby in this hotel is the perfect place for pretending to write. They serve excellent espresso and chocolate cake with sugary icing, and groups of people from Paris sit around having meetings about fashion shoots. There is also a fashion boutique joined to the lobby where you can purchase a little hat if you need a little hat.

Before I was a lobby writer I was a lobby photographer. I had a fancy camera and a computer and I'd sit in the lobby and take the camera apart and put it back together again, and look at photos I hadn't taken on my computer. But then every man and his dog bought a fancy camera and started calling himself a photographer, so I became a lobby filmmaker, which is what I was before I was a lobby writer.

People are very interested in writers because real writers have colorful imaginations. If you sit in the lobby of a fashionable hotel and bash away at your keyboard, and if you have a stack of tattered notebooks next to you and pens with gnarled ends, and if you consult one of your tattered notebooks and stroke your chin and go hmmm, and maybe look as though you're playing a scene out in your head, which can be achieved with dramatic gesticulation and mouthing of pretend dialogue, I guarantee you members of both sexes will find you interesting and attractive and invite you to parties.

Why, one morning as I sat at my usual table in the lobby and sipped an espresso and pretended to write with wonderful gusto, a man who I pegged right away for a film director walked over and asked me what I was writing.
Nothing, I said.
It can't be nothing, he said.
It's nothing.
Looks pretty intense for nothing.
Honestly it's nothing.
And with that I turned my screen away and resumed the pounding of my keyboard, and as he walked away he looked over his shoulder and I knew he would stop at nothing to find out what it was I was writing.

© Rupert Taylor, 2014

29/04/14 | Link | Rating: 5.0
420. Paul O.
I recently stayed 5 nights here as I was in NYC for a conference. I've been to all the other Ace Hotels here in the US and even though Palm Springs will always be my favorite, I enjoyed my stay at the Ace New York.

I was here at the beginning of the week, checked out and was gone for a few days and returned at the end of the week. Both rooms I stayed in were Minis and yes they are small but doable as a single - especially if you are staying a night or two. They were clean and relatively quiet. In my second room, I had internet access issues and the staff was responsive and upgraded me to a larger room while they addressed and resolved the issue.

Quick points:
- clean rooms
- The minis are a bit small and I wouldn't suggest for a couple. Also, one of the rooms I stayed in was so poorly designed, there was really no place to put my luggage. Odd, this is a f---king hotel room.
- the staff was wonderful - helpful, responsive, courteous and professional.
- the lobby can get loud and crazy but the rooms stay quiet.
- I would ask to stay in a inside facing room.
- check pricing and call the hotel direct to book. If you are staying longer as I did, ask for an accommodation. Also, if you find a cheaper price online (check booking.com ) they will match it.

Bad news:
- there was smoking in the hallway when I stayed on the 4th Floor. It looks like some of the rooms have tenants (perhaps employees?) who live here and the room around the corner from mine was definitely home to a smoker. (I mentioned it to the attendant when I checked out and he was very responsive and told me that he would be  addressing it.)
- the rooms have a funky musty smell to them (I was in three and they all had them) but it went away once the air was turned on.

24/10/13 | Link | Rating: 4.0
421. Bree S.
Ace Hotel: redeemed.

Earlier this year, I stayed at the Palm Springs location and experienced quite a few disappointments. After posting my negative Yelp review, I was contacted by the manager, Rachelle, who offered to help me with a discounted rate if I'd give them another chance.

She is now one of my favorite people. (Meaghan from the NYC location, too.)

I bought tickets far in advance for Hedwig and the Angry Inch so I figured it'd be a good time to give it another shot. I'm so glad I did.

I was set up with an amazing room, facing the Empire State Building. The room felt kitschy and luxurious at the same time. Not an easy feat. The complementary bottle of wine and welcome note added a touch of personalization that I very much appreciated.

Everyone I dealt with was extremely friendly. Once again, my room was not ready at check in time, but instead of being pushed off to the side, I was offered a free drink at the bar while waiting. What could've been a rocky start ended up being quite delicious.

I also ate at both on-site restaurants, John Dory and the Breslin. Pleased with both.

The only big complaint was that we had no hot water for most of Saturday. I would usually be more upset by this, but they handled it well by delivering a memo to all rooms saying we could get passes for the local gym so we could use their facilities. Not convenient at all, but quick thinking on their feet, and the problem was fixed by that evening.

I'll definitely be back in the future. And props to Rachelle and Meaghan. Customer service at its best.

10/06/14 | Link | Rating: 4.0
422. John A.
My general go-to hotel if/when I need one in NYC...

Funky, hip[ster], rooms with comfortable beds and terrible showers.

I love the character of the place, how every room is slightly or very different from each other, and I've never had issues with noise. Other pro's include the Breslin and Ace lobby, both of which are attended by an eclectic and attractive bunch of people, and is a great place to either start or end the night (preference to ending as my room is then just up the elevator).

On the downside, it doesn't exactly scream modern, new or excellently clean (it's dark). The windows never seem to close tightly, and the showers generally lack pressure, and with some, overflow onto the bathroom floor is unavoidable.

Paying full price for one of these rooms is probably a non-starter, but getting one on discount, last minute, or weekday pricing makes it an attractive place to stay.

Location cannot be beat...period.

Stumptown coffee is definitely top 3 coffee spots in the city - the line will not disappoint you.

21/04/14 | Link | Rating: 4.0
423. Laura F.
Hello, New York! This is the most hipster and casual hotel I've been to. We were greeted with many tables and comfy couches with comfy everything in the lobby.. There was a bar at the very back and we just had to have a drink from a long flight.

We checked into our room and everything was cute. Two beds but one room with feather down blankets and pillows, which I didn't like. The bathroom was like the ones from horror movies, overall it was a cool room. If you open the door shutters you can see the Empire State Building in your face. I loved their soap cubes.

I appreciate the front desk for giving me ear plugs because I couldn't sleep with all the snoring on. If it got any worse he said I was welcome to sleep on the couches. Overall the staff was really helpful, nice, and welcoming.  

They have clever and witty sayings everywhere.

If you're looking for a cool place to stay with hipster everything this is a great hotel. I enjoyed my stay here and wouldn't mind staying here again.

26/10/13 | Link | Rating: 4.0
424. Vlada D.
This hotel looks more like a lightly-dimmed lounge than an actual hotel. The atmosphere is very party like. I came here for an event and overall it was a chill experience. The bar service was great, they knew what they were doing and we got our drinks in a timely fashion. The food tasted good, but I was disappointed that it ended so fast! The event was going on for at least another hour and a half, but there was no food to be seen in sight. At the very end they brought a plate of prosciutto, salami and cheese which i took like half because i was starving (sorry, not sorry). I wish there was better and louder music because that would have made the event more lively and people wouldn't have left as fast. Overall, I would probably come back here again.

25/12/14 | Link | Rating: 3.0
425. Bean K.
I'm writing this review as I sit in my room waiting for someone to come fix my toilet that broke 30 minutes ago. Perhaps the staff here doesn't think a broken toilet is a big enough issue to be fixed immediately.

This is the third disappointment I'm experiencing during my week long stay here. First my phone wasn't working. I had to request three times for it to get fixed. The first time I waited for an hour and no one came by. The second time they finally sent someone up and after he accessed the situation he had the audacity to remark that I should've notified someone earlier since his shift was now over and he couldn't fix it that night- I did notify someone earlier thank you very much but your uninterested colleagues were no help at all. The next morning I had to follow up and notify the front desk, again, from my personal phone.

Second disappointment: the t.v. The t.v. continues to freeze and/or will get pixelated and fuzzy. I called twice (once my phone was fixed) to get it fixed. Someone came and rebooted it which did absolutely nothing. The next time someone came he looked at the wire then left so, basically did absolutely nothing as well. Additionally, whenever I turn the t.v. off it manages to turn itself back on which is really creepy when you wake up in the middle of the night and the t.v. you spent five minutes trying to turn off is on.

This is my second stay here, I came back because my first experience was pleasurable but this experience is the complete opposite.

By the way, still waiting for my toilet to get fixed.

Also been waiting for the manager to call me so I wouldn't have to publicly post this review but I'm getting a little impatient with the lack of hospitality here.

27/06/14 | Link | Rating: 1.0
426. Matthew R.
I went to the lobby bar with a group of people. Service was fairly good for the most part and we all had a great time. I didn't try any cocktails and stuck mostly to beer. I did get to sample a good amount of food and it was all delicious. The fries are really good as was the burger and the grilled cheese. The scrumpets and terrine were alright. It's a pretty cool spot and everyone seemed to be enjoying themselves and I'll probably be back one day.

08/07/14 | Link | Rating: 4.0
427. Meredith X.
I was kind of apprehensive when someone suggested we meet at the Ace Hotel for drinks. Hotel bar doesn't conjure up well crafted cocktails or ambiance. Pleasantly surprised.

I love the weird cross between lounge/study area. It's odd at first when you see people working on laptops at a communal table but it's not any more unusual than the taxidermy decorating the place. Fur pelts draped over the seats and sofas, dimly lit, ambient music, great date spot. Had a sazerac, well crafted and balanced. I'd be interested in trying out some of their in house cocktails and poppin it one weekend.

A great place to grab drinks in an otherwise desolate neighborhood, close to Ktown for food which is always a positive.

08/01/14 | Link | Rating: 4.0
428. Bill R.
This is a fun boutique hotel. Fun, hip guests from around the world. Do not go heads-down in your laptop in the lobby...too many awesome people for that, say hello and get to know them.

Rooms are generally small but you didn't come to New York to stay inside, did you? OK, they are small but very cool, a lot if personality sand everything you need and nothing you don't.

I have seen a couple of reviews recently that mention roaches. I haven't seen a single one in my entire stay. Every old building in NYC has them and it looks like they remedied that.

22/06/14 | Link | Rating: 5.0
429. Suzanne B.
Very basic to the point where even the windows are old and the exterior is thoroughly nondescript though we appreciate any older architecture, this hotel was absolutely perfect for us. We are New Yorkers so don't need fancy concierges or other services. We aren't hanging in our room all day. But the bed was crisps and comfy, and was triple sheeted. Why can't every place triple sheet? Plenty of space to put your stuff as long as you're not moving in. Very bright and clean bathroom though I would have liked a few extra towels in basic set up. They would have been happy to accommodate if needed. Only gripe is a/c is a window unit so air doesn't reach the bathroom. Essen across the street is great to grab breakfast. Their oatmeal and fruit bar was healthy and perfect.
MAve is in a great location just steps from Madison Square Park and the very important Museum of Sex!

04/07/14 | Link | Rating: 4.0
430. Joe S.
Strong drinks. Cool people. Great atmosphere.

The hotel rooms look like crap but the lobby bar is a gem. One of my favorite places to drink with a friend or two and catch up, but I almost always end up meeting an cool group of people - read: interesting people, interested people, people's who vocabulary far extends "I work in finance" and "Idk if PR is for me, I would like to try event management."

The bar is small, and the drinks are craft-y, so take advantage of the nice waitresses.

27/08/14 | Link | Rating: 5.0
431. Jenn A.
Been here a few times.  I love this bar!  Everything about it.  The atmosphere, the physical space, the crowd, the drinks, the vibe.  Absolutely awesome place.

29/05/14 | Link | Rating: 5.0
432. Hilary H.
Excellent service, fabulous lobby, amazing restaurant, teeeeeeeny tiny rooms. Like, postage stamp small, people. But the bathroom was lovely.

Ace clearly has a vision: woodsy, cozy, aesthetically inclined and wealthy with a penchant for the whole 'hipster' trend. I mean, soap on a rope in place of regular old bar soap to wash your hands? Clearly this isn't for those who have lavish luxury in mind.

My bed was tiny, but comfey. My room was beautiful, albeit microscopic. My cocktails at the hotel bar were phenomenal (and $15 a pop). The front desk staff was charming, as was the plaid wool blanket and fancy shower accoutrements. However, The Ace is clearly a place to be seen rather than a place to relax. Free wifi is nice as are the fast elevators. But if you're looking for a nice spot for a romantic stay, be warned: these rooms are made for one, not two. Unless of course you don't plan on sleeping...

24/10/13 | Link | Rating: 4.0
433. Risa D.
Things I'm enjoying about the Ace Hotel this glorious fall week in NYC: my hypoallergenic bed, my view of the sunrise over Manhattan, the towels, the coat hangers that compliment me, the sweet message about love on the mirror, the oyster bar downstairs, the big leather couches and dim lights in the lobby, the coffee, the coffee, the glorious coffee.

The staff have been a bit weirdly cold, maybe this is just my feeling as a wide-eyed Canadian in the big city, but at 6:30am apparently the staff were all mellow sweet and calm and lovely, which is nice to know. The bar cocktails are great, the location is central and lovely.

22/10/13 | Link | Rating: 4.0
434. Joodie T.
Awesome spot to hang out for drinks. You'll see anything from post dinner groups hanging out to pre gaming party peoples to business meetings... at midnight. Cocktails are kind of expensive and not the most creative for the prices but it's fun and trendy. Annnnd stumptown coffee is next door so you can grab a pick me up before heading out for the night. Yay!

26/07/14 | Link | Rating: 4.0
435. Candace M.
Expensive drinks, but worth it for the cool vibes, I guess... There was a DJ, so I hope he gets paid well.

Anyway, I had a good grilled cheese that had some yummy crispy cheese grilled on the outside as well. It was served with a pickle... Cool. Ordered the chips (fries) and those were a hit.

Took some photos in the photo booth, chatted and went to the bar next door for more.

26/02/14 | Link | Rating: 4.0
436. Stephanie Y.
I didn't drink the kool-aid Ace. You're alright, but nothing to brag about. I put it like this: you're like a glorified hostel.

First, I mean really great location and the hotel lobby is filled with the hippest, most beautiful/ugliest (totally subjective) people ever. The 3 nights I was there a live dj was busting out some beats and the bar/lounge/lobby was packed, like no seating packed. My colleagues and I were still able to spend every night there enjoying the $15 cocktails, but at times it was standing room only. After a long day, when I head to my hotel bar, I want a seat.. just sayin'.

My room was European teeny. The bed and pillow were both hard and small. I had a bigger bed in high school and even then it was too small. The walls were paper thin. How do I know this? It seems in vacant rooms at about 6am music automatically comes on the stereo; so every morning I prematurely awoke to Gotye and the likes. Fail.

The bathroom was well designed, but holy crap it was small. The bigger people of the world should never stay here; I'm 5'5 and wish I had a bit more shower space. I did however love the bathroom products, water pressure and the soap on the rope was a great touch.

Website: Bikes available for complimentary use. There were no bikes available to use. Don't lie to me like that Ace.

Overall, the Ace is a unique and hip experience. If you're looking for a scene over a relaxing, luxurious experience, by all means the Ace is it. I myself prefer the life of luxury and would rather have a pillow top bed and a little space to breathe.

29/10/13 | Link | Rating: 3.0
437. Rachel J.
I do not know why I have not yet reviewed the Ace Hotel New York.

Sometimes I have business meetings at the Ace lobby. Sometimes I just pop by for a coffee. Sometimes I bring my laptop and work. Sometimes, I meet olds friends who I have not seen in forever. Sometimes I eat in the lobby, or the Breslin or the John Dory Oyster Bar.

Sometimes (very few) the service has been crap. Once, even, offensive, to the point of embarrassing my business meeting guest -- I literally thought I was going to go to blows with the bar staff. But mostly, the service is good.

Inevitably, I return to the Ace. I don't know why.

Maybe it's the "animal" sofa, what I call the sofa in the back with the fur thing lying atop it.  Maybe it's the drinks. Maybe because the Ace is so good with accommodating us folks who carry devices everywhere. Or maybe it's the simple, cheerful way that I am sent off by the hip doorman as I exit the Ace Hotel. A smile, a nod, a look that says, "rock it out, girl."

I love you, Ace Hotel.

18/06/14 | Link | Rating: 5.0
438. Matthew M.
It's an interesting scene, as half the people in the lobby bar area are having drinks and intimate conversation, while the other half are hotel guests just relaxing and on their laptops. All under the cloud of house music going on, it was solid for a "stop-by" destination.

15/08/14 | Link | Rating: 4.0
439. Eunni C.
Wish I could give zero star. I am too lazy person to leave reviews on yelp however I had to write this review this time. Long story short, I found out cockroaches - two of them in my bed. I called front desk and they came to clean that up promptly. However it should not happened from the first place. Worst part was communication afterward. There was no one in charge basically. When you called front desk , they told you wait and someone in charge will contact you which takes forever. The room was under my sister's name who is visiting from Korea for her business trip. When we finally got to meet the person who is in charge was the last day we were staying. We were there for 3 nights which was horrifying experience after you found out two roaches in your bed, and one of them was completely dried out btw. You know what that mean. No wonder why they kept their room so dark. My sis was trying to communicate with front desk to complain, the worst part was they basically giggled in front of her, 3 ppl at the front desk and one of the person name was Andrew, suppose to be manager. He kept giggling in front of her so she actually told him that it is not funny giggling in front of someone's face and she had to leave.
Those 3 staffs at front desk were kept giggling when my sister was complaining. I am not sure what is so funny about when your customer was complaining about finding out roaches at your hotel. My sister felt terrible that they were just giggling in front of her. That is purely unprofessional and rude also. We wanted to talk to the person who is in charge but he was not in or able to reach either. We told them please let him know contact us however still did not hear from him btw. The last day, me and my sister and another friend stopped by front desk to check out and wanted to talk Sean W who was in charge and was helpful to communicate as we remember however he was not in and hard to talked him in person even though other ppl can't make any decision w/o him apparently.
Been living in NYC over 10 years so I won't be using hotel service much however this experience made me think  about how unprofessional they were. ACE hotel is well known trendy spot in NYC and I was regular customer for their bar, restaurant and coffee shop since I live so close. Also everyone can make mistake. I prolly shouldn't call leaving dead roaches in guest bed is mistake but shit happened. Then what makes you the best hotel is after service. Care for your customer and try to make them happy since they paid. Not giggling in front of their face.

04/06/14 | Link | Rating: 1.0
440. Yilin H.
I can't believe my eyes in Ace hotel can found of dead cockroaches on the bed and not just only one. usually die cockroaches need how many days to dry flat out the body of cockroaches , You can imagine how many days they didn't clear the room . When you call the front desk Response was good no problems he say we will help you to replace a clean room.  
what  he meant was the first room was not clean?
Hotel staff thinks is just cockroaches have nothing to complain about. What do you think ?

12/06/14 | Link | Rating: 1.0
441. Natalie H.
The ACE Hotel in New York leaves much to be desired. Stayed here while we were in NYC for a family wedding, and start to finnish there were problems and inconsistencies . We arrived early for check in ( Go us ! Ok it was only 5 min before the room was available, but still ; ) . Not only was our room not ready, but the front desk had No idea when it would be available . We were told that they had our number and would call us in about 15 minutes when our room was prepared. Not so, my dear hotel review afficionados. So, we'll stroll around for a while and return, we thought . Upon our return after an hour , not only was the room not available  - but our promised " upgrade " to a larger room had been revoked . We finally settled in about 1 1/2 hours after our arrival .

The room is tiny and sterile (hello hipster motifs ! ) but clean and comfortable . The largest part of the room is the bathroom - we were in a small Queen since that was the only available room.

In the morning after some caffeination, we returned to grab our belonging for check out, but alas ! , the keys had been deactivated a full 10 minutes early, and didnt work to get in . Really, people ?! So on your time, we get to pay for less time and more inconvenience, and on our time, good luck and keep on waiting .

In the city that never sleeps, I most definately recommend spending your nights and money at a different hotel . The Ace is no winner !

24/11/13 | Link | Rating: 2.0
442. margs k.
I've always liked this Ace for its cool bar/lounge scene (there's basically a DJ every night) and its lobby-side Stumptown Coffee, but I recently booked a day of, one night last-minute stay here and was super-impressed!

They put me in the "attic," which at first made me nervous, but I was pleasantly surprised how huge my room was. The "mini" fridge was actually a full-size vintage SMEG refrigerator, and the decor is what I've come to expect from Ace - modern and sparse. I would definitely come back here for a longer stay!

05/03/14 | Link | Rating: 5.0
443. Mark M.
Haven't yet been able to stay at Ace, but I have frequented their lobby/bar on many a chilly NYC evenings. This review is specific to the lobby bar:

Have you ever felt like you're in the midst of a movie scene? One of those movies featuring highly above-average beautiful people and their glamorous Manhattan lives...but of course, just "regular" "everyday" people? If not, hang out at the Ace and you'll feel this way. A perfect atmosphere strikes an even better balance with great people watching. The Ace is accessible (not excessively expensive food and drink) and has a pretty diverse cross-section of people who hang out here.

But really, the atmosphere is ethereal. It's dark, but lively and full of pulsing energy. It's just loud enough to not feel dull without being so loud that you can't hear the person 9 inches away from you. No loud oonce oonce music. Not so crowded that people are spilling their drinks on your shoes as they pass. Half chill, half finance people who have had way too much espresso form the Stumptown coffee bar.

Good luck getting a table. They will take reservations for larger groups (not sure if there's a minimum spend or fee related).

You're guaranteed to have a great time.

19/01/14 | Link | Rating: 5.0
444. Lisa B.
I love the Ace lobby.  I haven't stayed overnight yet..., but we like to use the lobby as our NYC office.  

For some time, The Ace has been a collective workspace for designer, academics, stylists, advertising execs, writers and entrepreneurs.  The decor has a kind of haute hipster style and functionality.  In a borderless world, The Ace provides a workspace complete with good eats, free wifi and a cool office-away-from-the-office vibe.

For your lunch break, head over to the John Dory Oyster Bar (see my review), or The Breslin Bar and Dining Room.  After a long day, slaving away on the Macbook, slide on over to the Lobby Bar for drinks with colleagues, future clients or love interest....

Can't wait to spend a night here.

17/12/13 | Link | Rating: 5.0
445. Christine J.
I love the atmosphere of this hotel! When you walk in the lobby it feels like a huge living room, with wraparound leather couches you can sink into. It is always "quietly" busy - lots of people hang here and catch up with friends, read the paper, write a novel, etc. It's like a more homey Starbucks. There is also a lot of traffic coming from Stumptown Coffee, a favorite of many coffee connoisseurs.

The hotel in itself is a little city - with The Breslin and John Dory Oyster Bar within its walls, this hotel has its own bustling scene. I haven't had a chance to try either, but will do soon because I've been craving oysters!

The rooms are small and cozy (room for a queen bed, ironing board, modestly sized TV) and have that vintage travel appeal to them. Each room is decorated simply and differently, this particular one had a record player in it.

Though the stay was pretty self-sufficient this time (booked just because, not for any particular occasion), Ace hotel did not disappoint on the service end. The morning of check-out, I received a wake-up call, even though I hadn't requested one. I politely told them they had the wrong room and that this had not been my request, and they profusely apologized. A few minutes later, on my way out the door, an employee nervously approached me and asked if I had been disturbed with a wake-up call this morning. I said yes, but no big deal, as I had already been awake. He apologized again, and handed me a card - a coupon good for one coffee drink and dessert at Stumptown! Way to go above and beyond Ace hotel!

25/09/14 | Link | Rating: 4.0
446. Amy P.
OK, its not for everyone. Its a bit hipster artsy fartsy but I loved it. If you need a room where everything looks new and sterile this won't work for you. If you want a room that you will be thinking about months later, this is the place. My mom would hate it but she thinks that the Four Seasons isn't clean or new enough.
It was very clean despite the funky decor. The lobby was an interesting display of humanity, way better than any pay per view. Next time we're going to set aside more time to just to people watch with a solid buzz on.
Speaking of buzz, the bar here is frigging fun. Pricey? Its a hotel bar in NYC! what do you expect? If you want $3 beers, drive east for an hour.
I suppose that if I was in town for business, all the cool funky stuff could be a hassle if I needed a predictable and boring place to sleep. For vacation its perfect! The night after we stayed here, we went to stay with fam in Sag Harbor. Talk about style whiplash! Really made me miss my room full of character.
Thanks Ace for being super friendly and very unique.

13/01/15 | Link | Rating: 5.0
447. Tom C.
My girlfriend & I stayed here for two nights in early March of 2014.
After seeing a video of the Ace Hotel on Youtube, we both decided to give it a shot. (Youtube Search Tags "Ace Hotel Massify")

The lobby looked just as awesome as it did in the video and the front-desk staff was very nice and helpful during our stay.

Upon walking into our room, we felt like rock stars. The layout and decorations of the room were top-notch. The items in our mini-bar were pretty over priced, so we promised each other we wouldn't drink/eat anything from the fridge. By the end of the trip, my girlfriend caved and downed a mini-bottle of Grey Goose.

We did order room service twice on our trip. The food was a little expensive, but it was totally worth it. The cheese sandwich was great, and the chicken sandwich and frittata were also very good.

The hotel allowed us to bring along our small dog ($25/day fee). This was a HUGE weight off my shoulders because most hotels in New York don't allow dogs at all.

The hotel elevator was a little quirky at times and didn't respond to our electronic key card, but upon alerting the front desk, they immediately apologized and promised us that the maintenance department would have it fixed right away. Great customer service!

We stayed in the king-sized bed room (room 516) facing 29th street. While 29th street isn't exactly the prettiest of streets to overlook, we had an incredible view of the crown on the Empire State Building. The large bed didn't leave us with too much floor space, but it was enough to store our luggage and let our dog wander around the room.

All in all, my girlfriend and I are in our early 30's, and we had a great time at the Ace. We enjoyed hearing a live DJ set in our lobby at 11pm on a Tuesday, getting drinks at the bar, and getting our pictures taken in the retro photo-booth.

If you're looking for a traditional and peaceful hotel, you're better off staying uptown (Hyatt, Plaza, Hilton, etc.) The Ace is trendy, chique, modern, and unlike any hotel experience we have ever experienced. If you don't mind having people drinking, partying, and mingling in your hotel lobby, stick with the Ace.

07/03/14 | Link | Rating: 4.0
448. Karin G.
Love this place. I lived very nearby and watched its transformation from flophouse to institution. It really paved the way for the renovation of NoMad.
The space is fun and action filled without being pretentious. Its a great place to just sit and enjoy a drink while you are waiting on your table at one of the hotel restaurants.
The building is full of unusual treasures and you have to visit the basement to get the full effect.
I've never had reason to stay the night here, but hope to one day as I know the rooms are very unique and fun.
I plan on hanging out here for years to come.

15/01/14 | Link | Rating: 5.0
449. wayne l.
I've stayed in one too many hotel rooms in my past lifetimes and the idea of being in a room designed to withstand stains just depresses me.  So i was excited to book a room at the Ace Hotel based on the photos of their rooms.  The rooms do look like they were made for a New York bachelor which was welcoming.  You get full bottles of shower gel and conditioner from Ruby's barbershop downstairs.  Full pressure rain shower heads was awesome and better than my california regulated shower head. Little touches here and there.  

Like everyone has said the Lobby area at nights are great with awesome music.  The DJs are great.  A lot of NYC lounges have a preference for acid jazz or some variant which isn't the most festive.  The front desk was very nice as well.  

I had a Medium room which did not come cheap.  So I was hoping for a room higher up with a view as other reviewers have mentioned.  Although my reservation was made a month in advance I was limited to a room on the 12 floor with no view or 3rd floor with a view of 29th street.  It worked for me at the end since the exit shaft was off the room to quick access to the street for a smoke.  But mornings were brutal with street noise and all the construction that's going on in the building.  The elevators are a bit small otherwise for traveling up and down.

All in all, I'd stay there again.  However, I would also consider the refinery.  A friend of ours works there in one of the restaurants and showed us the rooms that were the same rate as ours at Ace.  And for the same price you get hardwood floors and high end fixtures in the same prohibition style of the Ace Hotel, but still had a tinge of a hotel feel (not my thing).  Others may prefer Refinery, I may consider it for the heck of it for my next trip, but I'd also be willing to stay at the Ace again when the renovations are complete with a room with a nice view.

18/10/14 | Link | Rating: 4.0
450. Daphne M.
Eh. For all the hype, I expected much, much more. We stayed for nearly a week and I was happy to leave. Nice things: the decor in the room was cool, the housekeeping staff was very attentive, and the water pressure was fantastic, but it's just not enough to overcome the negatives.

First, they desperately need to replace their (probably original) windows. Of the four windows in our room, three of them didn't seal properly, and one had such an awful draft that the shade was swaying in the wind. The thermostat was also next to the drafty window, which left us with two bad options--let the heaters run all day and night, making the bedroom half hot as hell and the sitting room half merely chilly, or turn the heaters off and live in a freezer.

Second, the service was very hit or miss. The front desk staff often acted like they didn't give a shit or were being bothered, and it's so loud I have no clue how they hear anything. The lounge staff was frequently nowhere to be found, much like an available seat. When I did manage to flag one down, I was never sure if I was giving my credit card to a real server or a clever scam artist, because they dress like they've just walked in off the street. Maybe it's meant to be casual, but overall it felt like carelessness, and really put me off.

I get that they're going for a certain vibe, but I have no intention of staying here again. I'll take good service and comfort over a swanky lobby and hipster malaise any day.

06/03/15 | Link | Rating: 2.0
451. Francesca C.
Ok yes, the prices are a bit steep (for me) but I will definitely be returning to this little swanky place.

The food. the food!

and when we returned from a night of play, the hotel was a hopin' hot spot of really beautiful people and awesome DJs. The best part? Or room was still quiet. yay!

It's basically run by hipsters too, so everyone was super nice and chill.

Will go back in a heart beat!

27/04/14 | Link | Rating: 5.0
452. Stephanie H.
Absolutely amazing!!! Location was prime, close to everything you want. We got a two bed queen room with sofa bed. I have stayed at a Manhattan hotel before that was seriously tiny, so when I went here I was expecting the same thing, WRONG the room was huge. The beds were super comfy and they supplied plenty of towels along with completely stocking the room with anything you can think of. They had everything from candy to booze and aspirin to Q-tips.

The hotels décor was very hipster esque with the record player in the room along with a guitar for you pleasure. The bathroom was a good size that was supplied with great shampoo, conditioner and body wash.

Staff was also friendly and helpful! Amazing place that I hope to stay in again.

30/06/14 | Link | Rating: 5.0
453. Timothy K.
Shannon at the front desk and Jessie at the front door turned our bad experience into a positive. My wife and I stay at a lot of NYC hotels and our first impression was this place was overcrowded and pretentious. The elevators were slow, the crowd seemed douchy, the shower was awkward, and I couldn't get comfortable. I kept getting crop dusted by hipsters in the lobby, the wifi kept logging me out before I could hit send on my email, and when I retired to the room the remote for the tv was broken and the cable kept going out.

So we went outside to escape the madness when Jessie started up a conversation. Super nice and such a great spirit. Suddenly there was a bit of brightness in our day. After dealing with switching rooms, Shannon smoothed the rest of the bumps out by making us super comfortable and made all the other things to complain about not feel like a thing. It's amazing what good people can do to turn around an experience and Ace definitely has a few Aces.

17/05/14 | Link | Rating: 5.0
454. Michael Y.
This review is for the lobby bar;

I am totally in love with the decor and setup of this place. I go after school with my books, have few drinks while reading on library style seats and the interior, which designed as a spacious library. Great vibe and awesome nerds come by. This is that difference you need once in a while, having a decent conversation while enjoying your Scotch.

13/01/15 | Link | Rating: 4.0
455. Anjani V.
I'm reviewing the lobby, have never actually stayed here. The lobby has a great bar and coffee shop and has a bunch of comfy couches. It has the ambience of an Ivy League lounge, with dark oak walls and dim lighting. For some reason, it is always full of people on their laptops, so realize that you will likely not be able to find a seat. Cute place to check out if you want a drink.

18/02/15 | Link | Rating: 4.0
456. Leigh W.
This is our second stay in as many months. Funky hotel, good location for many NYC icons, cool and friendly staff - all for an excellent price.

Very well appointed rooms for both business and holiday travellers with plenty of power points, free and fast wifi and desk space to work from if needed.

We only ate breakfast in the restaurant last time we were there but locals said it was good. An excellent coffee bar is on site as well as the John Dory Oyster Bar which is a great spot for a drink and/or dinner serving delicious and fresh seafood.

08/07/14 | Link | Rating: 5.0
457. Sylvia L.
I wonder if the guest ever get confused when they check into their room. The outside was a hotel alright, but the front desk was not your average front desk. I walked into what i call a very dark lounge. Thanks to a  birthday party invite, I was able to discover a hotel with a night life at their front desk.

The music they played was very chilled and the dj was dressed in a Hawaiian shirt.

Drinks were on the pricey side. I paid 14 for the drink with cherry rum soda and it was good, but I would say not worth 14.

I was lucky to see tony hawks here, but didnt want to bug him with talking pictures because he was with his wife. Its cool I walked in with tony hawks and didnt even realize it.

16/07/14 | Link | Rating: 4.0
458. Lesley N.
Fab hotel! Stayed for 3 nights in December... loved it!

- rooms are cozy but super functional and great furniture. You pretty much choose your size when you book - so if you book small, you're going to get small genius!

- Food & Drink top notch: ate Breslin, drank in the lobby, consumed a LOT of stumptown coffee. It doesn't get any better than having fantastic food options right downstairs. Beats any hotel hands down.

- Lobby bar was rocking all day & all night. Almost too popular as the first night we couldn't find a place to crash with our drink. Either way very cool vibe, but the hotel has done a great job at soundproofing because even on the 2nd floor you can't hear a thing!

- Location great, can walk just about anywhere, subway 2 min away...

Overall great times - can't wait to go back

17/01/14 | Link | Rating: 5.0
459. Raquel M.
I so loved my stay here. The lobby is beautiful, the rooms are comfortable, and I loved the gym. Will definitely be back.

04/05/15 | Link | Rating: 5.0
460. Jemma C.
Can't for the life of me see how Ace NYC gets so many 5 star reviews. Maybe we have just been unlucky however having experienced poor service, food and drinks for two stays now i wouldn't go back. The lobby area is ram packed with freeloading freelancers leaving no room for guests to actually sit and lounge. The rooms although nice (decor is my only plus) are underwhelming. The drinks are subpar and in NYC there's no excuse for subpar cocktails. The room service breakfast was HIDEOUS. I mean $15 approx for muesli which comes in a tiny tiny prepacked bag which even at the most obnoxious of places would be no more than $5... The location is pretty crap but I get this works for some ppl, it just doesn't for us. We spent half our times in cabs.

Just no.

21/12/14 | Link | Rating: 2.0
461. Emily C.
HIPSTERMANIAAAAA.
But really, I liked staying here. Some of my colleagues mentioned having tiny beds and rooms but mine seems to have been bigger - perfectly comfortable for two people. The lobby is insanely hip and leads to a Stumptown coffeeshop and hotel restaurant. The lobby bar makes awesome cocktails - get the Sorel 75 with sorel, gin, prosecco, cinnamon, cardamom and pressed lemon. I literally drank these all week.

No real complaints - it was a comfortable, convenient stay from check-in to departure. I'd probably stay here again.

30/10/13 | Link | Rating: 4.0
462. Casey N.
I enjoyed my stay at Ace during my Birthday weekend during the last weekend of March.  The upgrade was very much appreciated.

The Pros:
+ Hotel does a fantastic job at accommodating our needs, in a very professional and comfortable manner.
+ Hip lobby area to hang out during down time, sipping Stumptown coffee.
+ The hip/mid-century room was spacious enough to walk around comfortably.  Our room had a guitar, and the record player was cool to have, but not very practical.
+ Spacious bathroom that comes equipped with a very nice shower head that cleans my thick hair.
+ Fully loaded Smeg minibar fridge that's not so mini, with all types of eye catching soft and hard beverages.
+ The bed was very comfortable with just the right amount of fluffy pillows and crisp sheets.
+ Full size ironing board, hairdryer, soaps, shampoo and conditioner available.
+++ The hotel managed to make a dinner reservation at a fully booked restaurant for my Birthday.
+ Fresh towels everyday, and house keeping does a good job of not getting in the way of our non-regular sleep patterns.  They were also very prompt with all of our requests.

The Cons:
- Bathroom does not have any air vents, so it was cold (in the winter) unless we kept the door open.
- Bathtub and sink does not drain water fast enough, so you're standing in a couple of inches of water during your shower.
- Bottled water was very expensive. $7-$12/ bottle

I would 100% stay here again in the future.

02/04/15 | Link | Rating: 4.0
463. Brian B.
Lobby Bar review incoming!

Best. just the best.  I came to town on business with a few co-workers, and we always stay close by (NoMad, Ace, etc) so we can grab food and drinks here on our down time.

My first experience here was with their burger.. arguably the absolute best burger I've ever had in my entire life.  It was perfectly cooked at medium rare (they don't let you change the cook temp), which allows the meat to be juicy and plump.  The addition of melted cheddar cheese and bacon just take it up that extra notch that it doesn't even need.  I highly recommend this burger.

The bartender was friendly and helpful with his recommendations, so I ended up getting a specialty cocktail with bourbon.  I don't recall the name of the drink, however it was heavy on the alcohol (a good thing in my eyes considering they use quality bourbon/liquors).  I followed up with a gin and tonic before we left for our meeting.. yes, I know, drinking with my boss BEFORE a meeting.. what a life.

Oh - couple random perks... Our phones were dying badly after our train ride up. so if you go to the front desk of the hotel, they will charge up your phones for you in a secure room.  So we did that while we were eating and relaxing.  Also, you can grab an amazing coffee from Stumptown on your way out.  it's a win win win location.

GET THE BURGER

17/04/15 | Link | Rating: 5.0
464. Sara S.
Stayed here for business. This hotel is just annoying. It's dark everywhere on the first floor. Poor customer service at the front desk. No one to help with luggage and the elevators are tiny. It's like this place tried to be so hipster cool but it looks like it's trying too hard. The rooms need a major facelift as it's very outdated. I am never staying here again. Start with the basics/  it's hospitality that should come first.

17/04/15 | Link | Rating: 2.0
465. Kelleen L.
My favorite hotel in NY. Maybe even my favorite hotel anywhere.

The decor is really cool. The atmosphere is super chill and trendy. The rooms are great.

29/07/14 | Link | Rating: 5.0
466. Kef C.
Lobby review:
Great ambiance and nice place to meet intimately or professionally. The free WiFi is a perk but it's always at full capacity with my creative millennial generations :( Still a wonderful place to relax and wind down or wine up.

P.S. Their lemon tea tasted like cleaning supplies. The croissant was decent though.

20/02/15 | Link | Rating: 4.0
467. Annie W.
Spontaneously went on a date on a stormy night.  Casually planned for Nomad but I guess he wasn't feeling the place the second we walked in.  We walked a little in search of a brighter atmosphere and popped into the Ace Hotel.  It was a Saturday night but quite busy being that it was a stormy night.  Waited for a table for 2 for maybe "45 mins"?  Stayed because it was better than searching for another place in that kind of weather.  Chatted/drank by the bar while we waited which is not bad if you are lucky enough to get seats!  Dinner, I'll give 3 stars - I can't remember what we had but it wasn't anything memorable.  I do remember my date spilling water on me on the first date.  Funny because it wasn't because he was drunk or nervous, unless he played it off well.  I remember there weren't much waiters around or there just wasn't quality service.  But at least we were able to find someone to help us clean the mess.  It's quite relaxed of a place.  I think the lounge area is quite unique.  It's a huge room that looks like a library.  High ceiling, long wooden tables with chairs against them like a school lunch table.  Odd to sit on.  Doesn't look comfortable.  Wish I had a picture!  A friend of his was with him earlier who came by, I'll say this is a better place for a larger group.  Bathroom was downstairs - quite far.  Would be nice if they had one upstairs!  Left for Finale!

30/03/15 | Link | Rating: 4.0
468. Sean C.
Recently had my birthday here and I must say that it's a great place to have drinks.

Pros:
Good cocktails and craft beer
No pretentious line or testosterone filled bouncer
Open space and great for a large party of friends

Cons:
Music - Super Hipster/Electric

20/02/15 | Link | Rating: 4.0
469. Kevin K.
Stayed there two nights....and if the hotel had a different lobby, it would have been a 5-Star review.

After a long Saturday out running around, the last thing you want at 1 a.m is to get back to your hotel, when it's 15 degrees outside and have to fumble for your room key just to be let into the lobby!!!  That's a problem.

And checking in on a Friday night.  Even more fun.  Hoards of smokers from the bar outside, weaving through them with your luggage to get to the check-in desk.   It would have been really nice to hear the staff at the check-in desk, but the music from the hotel bar/looby was thumping so loud that it was downright impossible to converse with them.  The poor girl was behind the desk on the phone covering her ear so should could hear the caller.  

BUT, getting into the elevator and up to the room - brilliant.  The room is outstanding and the bed, surprisingly comfortable.  After the first night, you kind of start to feel like you're living in a small studio apartment in the city.  It does not feel like a hotel at all when you're in the room.  Which is an absolutely phenomenal thing when you're trying to "get away" for the weekend.  

They need to treat their guests better though.  From check-in and getting asked for our key to just be allowed in the building, to going down for a morning coffee and having absolutely nowhere to sit and relax because the lobby is filled with Stumptown coffee patrons and folks just there for the Wi-Fi,

I don't think it's a diva move to expect to grab a seat in the lobby in the morning or at the bar at night if I'm a (highly) paying guest of the hotel.  (And the lobby is incredibly dark all hours of the day....much different than the pictures).

28/01/15 | Link | Rating: 3.0
470. Adrienne D.
I stayed here again last weekend (see previous reviews for more details) and while my room wasn't as impressive as the last one (no bathtub, sadly), it was a good stay. One drawback was there was LOUD persistent construction going on that woke me up at around 7:40 a.m. on Monday. There was a letter saying construction would be going on during the weekdays after 8 a.m. and I'm guessing the construction began earlier (is that even legal?). Regardless, it's loud and not a pleasant way to wake up- if you're staying this summer you may want to see if you can get a room furthest away from the noise (jackhammers I think).

11/08/14 | Link | Rating: 4.0
471. Sara P.
While I did not stay overnight at the Ace Hotel, I had a lovely experience hanging out with a friend in the lobby getting some work done.  There is a lot of work space, desks, chairs, sofas, outlets, etc. and is great for someone who wants to hang out somewhere other than Starbucks. The music, lighting and general ambiance is pleasant. The decor is vintage, unique and very inviting. A lot of interesting looking people were just hanging around on their laptops or reading- could be a great place to meet someone.

I ordered a burger off the bar menu (not from the restaurant) and it was one of the greatest burgers ever. Very rich meat that tastes like it was salted on the outside to seal in the juices when cooking. Served with white cheddar, bacon and a homemade potato bun. Simple and really exquisite. Quite large too. It comes with a little pail of fries. They're thick but still crispy on the outside. 2 containers of Sir Kensington's ketchup were automatically served (I love that they automatically brought 2 without me asking!). The burger and fries were enough to split with a friend. $18 is a little steep for a burger but not bad when you consider the large portion, free wifi, cozy ambiance, comfortable couches, etc.

Really cool place if you just want to hang in Manhattan and people watch, grab a bite, do whatever.

15/08/14 | Link | Rating: 5.0
472. Nicole B.
To be fair, I did not take advantage of all the hotel had to offer. I just popped in for a drink or few for a friend of a friends birthday get together, so all i really saw was the hotel lobby stuffed with cocktailers and the downstairs, which after a few drinks became a maze from bathroom to coat check (thats how i knew i was buzzed because the rest rooms and coat check were only seperated by a few feet.
The Ace Hotel lobby was ok as far as i was concerned. Just a bunch of people standing around having cocktails.
A boutique hotel that attracts a large civilized crowd. The drinks were suprisingly inexpensive and amazingly good.

Their photobooth...is satans playpen.
It only takes credit cards, and for $5  you get 4 or 5 pictures that  you dont even have time to pose for. Mine came out TERRIBLE. And then you spend what seems like forever waiting for the pics  to process. It all seemed like a really bad shenaneghan
Not today satan, not today!
I should really look on my CC statement and see what ridiculousness that photo box is charged as ..
Ill give this place 3 stars because there wasnt anything particularly bad or good about my night there, and i dont want to be unfair to the establishmemt . Id like to go back and try the resturant one day.
As for that photobooth. I will only be stopping by it on my way to the bar to check my hair on the huge mirror on the outside of it.

07/03/15 | Link | Rating: 3.0
473. Hank C.
Always great to see active management and responses.

Bar review moved to the appropriate page, thanks, Sean W!

03/10/14 | Link | Rating: 3.0
474. Daniel S.
This review is solely on the lounge at Ace Hotel and not the rooms.

The lounge is a dark area with comfy couches, real lit candles, slightly pricey drinks, and a live DJ spinning ambient beats.  It is the perfect place to hangout after work or dinner.

The best time to go to have an intimate conversation with a potential girlfriend/boyfriend is during Monday - Friday evening.  The best time to go to mingle and meet new people, while standing or sitting in someone else's lap because of the lack of available seats, is on Friday and Saturday.

"Love you neighbor (But keep an eye on your stuff)".  Come and you'll understand.

10/05/14 | Link | Rating: 4.0
475. Angel W.
This is the greatest hotel ever! And we only hung out in the lobby, went to opening ceremony and stumptown... Oh and ah lunch at the Breslin...
I'm planning my next trip to NYC based on the availability of this hotel!

19/03/15 | Link | Rating: 4.0
476. Matt P.
I cannot fault the room and the hotel as a whole, it's great,  and it has a very cool vibe.
Kudos to the cafe on the ground floor, the best coffee I've had in NYC. But the lobby on the other hand, I would consider myself a little wanky and hip but this place takes the cake, the crowd is really weird, over-done, so pretentious.

Ps. Weird canvas pillows, very uncomfortable.

28/03/15 | Link | Rating: 4.0
477. Jessica S.
Cool lobby always crowded - in the afternoon with hip creatives working on their latest artistic projects (the dark place is glowing from all the Apple mac logos), or in the evening with a stylish happy hour crowd. Strong drinks, good coffee and great dining option at the Breslin next door.

27/04/15 | Link | Rating: 4.0
478. Neha S.
Very fun, very swanky place to hang out on a weekend night in Midtown. The hotel lobby is full of young people who want to get their drank on while pretending to be classy.

It's not so loud that you can't meet new people or have a conversation, and there's a photobooth so you can document the night! There are partitioned sitting areas that you can probably take over/reserve as part of a larger group. Drinks cost a bomb but it's NYC--pregame ahead of time and buy one drink to hold so you look cool.

04/12/14 | Link | Rating: 5.0
479. Jules W.
This place offers a unique vibe, and definitely caters to the startup/VC crowd.  You'll walk into a large, dimly lit high-ceiling lobby full of the 20 (or 30)-somethings crowded around group study tables with macbooks and coffees. Looks like a good place to casual get some work done, perhaps meet interesting people, and collaborate on group projects. The front desk is very nice - casual, but offering friendly service.  

The attached restaurant and bar are stellar - try that blue cheese pot pie appetizer - it's delicious. Their manhattan was small, but yum.

The room feels like a trip back to college - dorm room feel - small and flannel - but very comfortable, clean, and efficient. This was my first stay at a hotel that wasn't aiming for sophisticated or classy, and I was pleasantly surprised. I may not have met CEOs in the lobby, but I enjoyed the relaxed ambiance.

I don't think it's quite worth the $399/night listed price, but worthwhile on HotelTonight!

15/03/15 | Link | Rating: 4.0
480. Ryna D.
I've always liked the Ace Hotel. It's a very fashionable spot for meeting friends. Of course it is sceney but sometimes it's just what you need. I love that you can access Stumptown coffee as well as John Dory oyster bar from the lobby. I also really like the bar. The drinks are well made and I've never been disappointed. It can get crowded though but it's a great place to take visiting friends to.

26/03/15 | Link | Rating: 4.0
481. Paul H.
Came here with a friend for her friend's wedding after party. We were going up to a suite and were given a hard time by the bouncer about entering. The situation was quite ludicrous as the bar itself was empty, perhaps having 30 people. I'm not exactly sure why they attempted to make this place look hopping from the outside as there was no one inside practically.

Not really recommended unless you have to be there for something.

14/12/14 | Link | Rating: 2.0
482. Laura O.
I came here for an event on a Saturday night a couple of weeks ago. The lobby and the basement was where the event took place. We had some drinks downstairs at The Breslin and the prices were reasonable for a hotel bar. The staff was really kind in both the lobby and the Breslin. There was much less pretentiousness than I expected.
I will definitely be back for future events.

01/05/15 | Link | Rating: 4.0
483. Paul L.
Thanks to Chris and Hannah at the front desk for working some magic to make my recent stay memorable.  I'm most grateful.  With Stumptown off the lobby, I really should move back in.

03/02/15 | Link | Rating: 4.0
484. Gwen D.
I'd recommend the Ace Hotel, a budget-friendly boutique hotel with an independent edge, to anyone excited to explore the city off the beaten path. Who can complain about vintage furniture in their room, original artwork on their walls, and mo' money in their wallet, even at the expense of space? (Plenty of people, who should stay elsewhere.)

Book and pay ahead of time to save 10% if you're certain you won't cancel! Taking advantage of an advanced purchase offer, I found a small room with a queen bed for $140/night. Although the room was indeed tight, my friend and I managed just fine with two (carry-on) suitcases for three nights.

Note the Ace Hotel is a bit of a trek to tourist spots like Times Square and Central Park; if you're looking for easy access to city staples, you might want to stay elsewhere. Living in Chicago, my friend and I are accustomed to long walks and train rides--and besides, we wanted to explore neighborhoods new to us instead of tourist mainstays.

07/02/15 | Link | Rating: 4.0
485. Stephanie J.
Came here to meet a friend for a post work catch up session.  I've poked my head in and happily jumped on the opportunity.

It was overly crowded and we didn't stay but it was a nice mixed crowd. On one couch there were a group of under 40 girlfriends heavily engaged in some sweet gossip. ..or they were plotting a huge political coup... not too sure.

Standing around in their formal work attire were several groups of working men. Can't be sure of the relationship status' most of them conveniently had left hand in pockets... it was a cold day out.

The bar had a string of lovely people.

What I liked the most were the large tables with power outlets so people getting their Internet on were still able to socialize and not banished to a typical starbucks.

The photo booth was cool. I saw a few couples duck in.

I'd recommend this for a light place for a fun mini date, place to mack on some employed men, scope out crowds of ladies with room for laptop usage.
I can't wait to try their drinks.

25/02/15 | Link | Rating: 4.0
486. Scott S.
Whenever I am in midtown in the 30-s I stop by the Ace Hotel.  I find it hip, inviting, and cool.  Most important is that they have decent public restrooms in the basement with the best hand soap ever (available for sale) and Dyson hand dryers.  No gross paper roll.  Ace is a great place to hang out and charge your phone will sipping some fine Stumptown coffee.  I have been there for happy hour and the place is fun and not ridiculously crowded.  I've never stayed here but I think I would enjoy it.

18/04/15 | Link | Rating: 4.0
487. Jasmine W.
The lobby and bar of this place creates an elegant atmosphere. It reminds me of a library with its couches and tables. I came right after work and when I first walked in, it was packed with people on their laptops/phones on the couches. But as I walked closer to the bar, it was filled with people just relaxing and chatting, which is the type of atmosphere I want.

I ordered a cosmopolitan, although I'm unsure of the cost because I didn't pay for it. But I saw their menu of beers and ciders, which range from $7-10, I believe.

This place is a pretty venue if anybody is looking to host a happy hour! It's loud, relaxing, and overall a comfortable place.

27/03/15 | Link | Rating: 4.0
488. Jessica W.
Oh Ace,
How I have a love hate relationship with you. I will say your better years are behind you. Now when I come here it is a complete throwback, to a few years ago.
The drinks are pretty good, and if you come on a weeknight you can find some space to sit around and hang out. But, on the weekends around 11pm it's a mess, there is a line for some reason? Totally not worth waiting on a line for...dude it's hotel bar.
The rooms are TINY. And they have single beds some of them. It's definitely not a high end hotel
Despite the lobby. So if you are looking to stay I the area I would stay elsewhere, just come grab a cocktail here.
If you are here during the day, grab a cup of coffee at stump town and go have a seat in the Ace hotel and read a book or people watch. It's really nice to be able to have a wonderful cup of
Coffee and a cool scene.

11/03/15 | Link | Rating: 4.0
489. Dalhea K.
I came here to grab a drink with a friend yesterday.  I wish I had known about this place before.  It's a really awesome loungey space with plush leather couches.  The vibe is chills and the music is not too loud so you can have conversations without screaming in each others' ears.  I'd definitely like to come back.

07/05/15 | Link | Rating: 4.0
490. Philip L.
I love this lobby. It feels like I am a 1980's smoke room with a bunch of start up creators. There is a lot of people sitting, talking, sipping coffee, social networking, and programming. You would be lucky to grab a seat here.

Also, you should check out Le Labo next door, which is fairly unique. They are expanding a bit in the past year, but you can walk in and smell some "quality" fragrances.

Anyways, back to the place, it was a nice surprise to find a photobooth for couples - which my girlfriend - was excited to try it. It comes out black and white and takes a LONG time to print, but it was cool. It felt like the machine was made in the 1980s because there was no LCD screen to show yourself so it is all ad hoc.

The coffee place is connected, but you have to walk to the corner to enter it. They make great coffee.

Either or, this place is great to hang out. It is rather dark so bringing a physical book isn't the best for your eyes, but having a notebook or a kindle works well.

21/04/15 | Link | Rating: 4.0
491. Stephanie A.
Really nice relaxing spot to have a drink.

Came here after work with a friend and had a couple of glasses of wine. There was a DJ on deck playing some good tunes from the 90's and early 2000's, which was only right being that there is a bit more of a mature crowd. The lighting is extremely dim and the couches are very comfy. They also have waiter  service for food as well. The bar was packed on a Tuesday so I would imagine that it is pretty full on the weekend as well. I would definitely recommend coming here to cozy up with a date or to just relax with some friends!

09/05/15 | Link | Rating: 4.0
492. Brittany R.
One of the coolest hotels I've ever stayed at yet I had one small complaints.

I stayed here on a short business trip.

Pros
- The decor was amazing
- The rooms felt/ looked clean
- Front desk help was friendly upon arrival
- The coffee shop downstairs was conveniently located for the morning
- Fun vibe if you're not on a work trip

Cons
- TV was broken
- The lobby was always very noisy specifically when we came in to check in. It was hard to hear at times.

Overall my experience was positive.

11/05/15 | Link | Rating: 4.0