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Best Western Bowery Hanbee Hotel in New York, NY

Best Western Bowery Hanbee Hotel in New York, NY

Specialties

The Best Western Bowery Hanbee in New York City, NY offers a refreshing new boutique hotel experience that is altogether modern and inviting. Located in fashionable Lower Manhattan, our NYC hotel features stylish corporate and leisure accommodations, a central downtown location, plus a host of fine amenities including complimentary breakfast, free Wi-Fi, business center and fitness center.

Take advantage of our excellent central location in Lower Manhattan for sightseeing, shopping, dining, sports, museums, concerts and Broadway shows. Our New York City, NY hotel puts you nearby surrounding downtown neighborhoods like SoHo, TriBeCa, Greenwich Village, Chinatown and Little Italy, plus offers easy access to top New York City sights. From the Statue of Liberty to Times Square, the Best Western Bowery Hanbee is the ultimate spot to see and do it all in NYC.

 

Company Info:

Rating: 3.91

Address: 231 Grand St, New York, NY, 10013
  • Mon: 9:00 am - 5:00 pm
  • Tue: 9:00 am - 5:00 pm
  • Wed: 9:00 am - 5:00 pm
  • Thu: 9:00 am - 5:00 pm
  • Fri: 9:00 am - 5:00 pm
  • Sat: 9:00 am - 5:00 pm
  • Sun: 9:00 am - 5:00 pm

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Comments (46):

1. Richard P.
Nice place. My wife and I stayed here for one night on Sat., 3/21/09. We've stayed at a Best Western before (in the Washington D.C.) and hated it, so we were kind of worried. The price had us even more worried: $150/ night (came to $183 after tax, etc.). That is pretty cheap for NYC. But we were happily surprised- clean, neat. No negatives. It is on the Chinatown/ SOHO border. Walk northwest and you have many types of restaurants. Walk south and eat Chinese. Right on The Bowery. Check out CRASH MANSION, a live music club two blocks north on The Bowery.

27/03/09 | Link | Rating: 3.0
2. Bella V.
I travel a lot for work and usually stay at Hyatts in big cities and Best Westerns in towns without Hyatts.  I find the Best Westerns very good, often on par with Hyatts.  Because I needed to be at the courthouse a few blocks away, I decided to stay at this instead of the Grand Hyatt. I give it one star because of the SCAM by the hotel.  I asked about leaving the hotel at a certain time to get to JFK airport at a certain time the next day.  The clerk told me how. The next day, when I asked a different clerk which way was the subway station, and she claimed (unlike the clerk the day before) there was no way I could get to the airport on time unless I took a cab that she would get (since cabs were hard to come by at that time).  Although I am a native New Yorker, she got me worried, and I didn't want to miss my plane.  Also when the cab finally came (and now I am worried about missing my plane), she said the cab takes Cash Only and it was more than the flat rate. The "special cab" was dirty and smelly. What a Scam!   I complained to Best Western and the people at the hotel denied the incident. Total Scam.

27/02/13 | Link | Rating: 1.0
3. David H.
We got a room with a queen bed for 160 per night all taxes included. For this price this is a great hotel. Free wi-fi, which sometimes in the evening does not work due to over-use by guests. Free small breakfast. Very clean. Very new rooms. Hot water is great. Big enough for two people. In room coffee. In room safe. Flat screen TV for those who like that sort of thing.  Good location one block from subway. If you want to be in this part of town, and the price is right this is certainly a place you should stay. Front desk is understaffed so expect to wait a while if you hit them at the wrong time.

02/03/12 | Link | Rating: 4.0
4. Nida Z.
Great location and service. Room was clean and was of modern design. Great fun. Would definitely consider staying here again.

Wireless internet (free) is super-pokey except in the lobby.

16/11/09 | Link | Rating: 4.0
5. David M.
This hotel is in great location. Close to a lot of great Asian food,the subway and Little Italy. The rooms are nicer than I thought they'd be and the front desk was courteous and  helpful except they charged us $5 per, to hold our 2 bags. Our flight out of good old LaGuardia wasn't until 3 or 4 pm and we didn't want to have to drag them around until our car came for us. So we thought the front desk would hold them, never thinking they would charge us! Pretty petty and tacky for a hotel to charge for putting bags in a bellman's room for a couple of hours. So, they had us and we reluctantly paid, but we were pretty mad. Hotel would have gotten 4 stars but with that bit of customer service, we give 3.

22/03/12 | Link | Rating: 3.0
6. Minh-Ha P.
i'm co-signing David H's review - the price is quite reasonable for NYC but the service is absolutely ridiculous. the walls and bedroom door are paper thin - my first night there, a bunch of college kids took over the floor i was on and ran up and down the halls slamming doors, calling out for each other, etc. when i asked to change my room, the person at the front desk - a man, maybe Vidal Peoples, debated me, *actually DEBATED me*, about the noise level!! also, i felt *every* spring in that lopsided bed. and no, absolutely no control of the temperature in the room. it was 20 degrees outside and i was freezing in the room. the floors in the bathroom are heated and i ended up standing in there to get warm.

other minuses:
- street traffic (the hotel is located between Chinatown and Little Italy) was loud and clear in room

- they will *not* call/hail a cab for you - but will call a car service that is about double the price of a cab.

- if you want to leave your bags at the front desk because they will not give you a late check-out and you still have hours before you need to get to the airport (for example), they will charge you $5 to hold your bag. asking to check out 1/2 hour later will cost you a full day's stay.

- the breakfast is pathetic - supermarket muffins, sugary cereals, and watered down oj. i could not bring myself to try the coffee.

- and when the wireless internet was not working in my room - they gave me the number of their tech person and suggested i contact them.

customer service here is NON-EXISTENT. and I could not *wait* to get the hell out of there. for an affordable but much much MUCH better hotel and a better neighborhood - try Holiday Inn Soho.

05/03/10 | Link | Rating: 1.0
7. Nao O.
I stayed here with my parents before I moved into my new studio. All of us preferred staying here longer than pumping up the air mattress and lying next to each other in my very own apartment.

GENERAL: It looks like they renovated recently so everything is SUPER NEW & CLEAN. My past experience with other Best Western joints tells me that this Bowery Hanbee is a very special one indeed. . They served complimentary breakfast. (frosted flakes available).  It's an excellent way to save up $$ because it does get expensive to eat out 3 times a day in NYC, unless you eat $1 dumplings for dinner.

LOCATION: It's right in the middle of  now-safe Chinatown, couple blocks away from SoHo, LES and the village is within the walking-distance. Don't really know the closest metro station (please google) because I never took the metro, I just walked everywhere.

One warning though... Try to get a room near the top of the building  because it does get loud on Bowery in the morning! But I guess one must get used to the taxi honking. I think I was up on the 7th floor or so & slept well.

I'm going to suggest my grandparents to stay here if they ever come visit NYC.

04/02/09 | Link | Rating: 4.0
8. Em J.
I stayed in the beginning of April 2009. Got the Travel Zoo $89/night. Came out to be $107/night after "all" the taxes and fees. $5/bag to hold after you check out. 4pm check in. 11:30am check out.

Good location that's right in the middle of Chinatown and Little Italy. Also close to SOHO, the shops on Canal and Broadway St., Brooklyn Bridge, and a good longer walk (20 minutes) to areas like Wall St.

We had room 213 which was on the same floor as the front desk. There really wasn't much of a view but we didn't hear any noise from the elevators and streets. Although, the doors slamming were a bit annoying. WiFi was free but very slow.

The rooms were pretty clean and "newish" looking. They only had a coffee maker, one chair, a queen bed, dresser cabinet, flat screen TV and a heater.

The breakfast included muffins, bread (white and wheat), boil eggs, coffee, OJ, and apples (one day they had bananas). The breakfast areas gets crowded around 8am but had only a few people at around 7:30am.

I like this place because it was close to all the cheap eats in Chinatown.

All in all, I would stay there again. Nothing flashy but clean.

15/04/09 | Link | Rating: 4.0
9. Chai S.
If you're looking for a comfy stay that won't break your bank in the SoHo/LES area, look no further. The Bowery Hanbee is, by far, the best deal you'll find. Truthfully, I wasn't expecting much from a Best Western, but this location totally exceeded my expectations in every which way.

For about $179/night (weekend rate) you get: two queen-size beds, a 32" LCD TV and a squeaky-clean bathroom with heated floor. You also get access to their well-equipped fitness center, and complimentary continental breakfast from 7-10am.The rooms are spacious, comfy (especially by NYC standards), and CLEAN.  The staff were very attentive and pleasant as well.

20/11/08 | Link | Rating: 5.0
10. Ant B.
This place is great. I must say that it is in a great location and is convenient for everywhere you want to go. I got a discounted rate from Travelzoo.com . It is in Chinatown, so be prepared for some fish smells.

The room was small and cozy (pictures on site make room look bigger). Be sure to ask for late checkout if possible. Also be sure to ask for the exact fees if you have to stay over.... they charge for staying until 2 PM and more if it is after 3PM. The staff was nice and did their job well.

17/05/09 | Link | Rating: 4.0
11. Aaron F.
Wow. Talk about a gem.

Admittedly I found an $89/night special on Travelzoo which made it a STEAL, but even at $179 a night I'd say this place is still a good deal.  (I also stayed at the Sohotel down the street...EW)

Located in the heart of Chinatown, you're close to two subway stops (Grand Street and Bowery stations) which put you on the JMZ or BD lines. The B and D make it easy to go uptown and the J M and Z lines will take you right down into Wall Street/FiDi.

There is free wifi (a blessing) or a cable connection which I never used, a flat screen TV, and a nice sized bed and bathroom. The TV quality is a bit blurry but the bathroom has an automatic floor warmer which you can turn on - kudos to BW for this.

Complimentary continental breakfast is nothing fancy - bagels, toast, butter, cream cheese, OJ and coffee plus assorted fruits. But in a pinch it's a fast, easy way to fuel yourself for an adventure on the town. Arriving is a bit weird as the entrance is on Grand - there is only a corridor leading you to an elevator (the check in is on the second floor). There is also a workout room on the 10th floor with a treadmill, elliptical and bike. I worked out once here - the only problem was the automatic heating system kicked in and raised the room to 80 degrees. Good for a bedroom in February but NOT a workout room! Thankfully this was easily solved by adjusting the panel.

The only annoying thing is they charge $5 a bag to store for a couple hours if you don't want to lug your bags around town. Still, I recommend this as suitcases and Chinatown do NOT go hand in hand.

If you need a reliable, safe place to stay with modern amenities, this place is absolutely worth your consideration.

10/03/09 | Link | Rating: 5.0
12. Sarah M.
Between the ridiculous prices and bedbug stories, I cringe booking a room in New York. But my husband and I lucked out finding this place, as it was very clean, well-located near a couple subway stops, and was staffed with helpful people. Our queen room was in good shape and well-equipped. The A/C unit was a little loud, but I live in a condo with a wall unit, so am used to the hum.

I didn't have breakfast there, but I walked past it and it looked like the typical continental fare -- oj from concentrate, pastries from the grocery store, etc.

The staff at the front desk was very laid back and helpful. My husband forgot to add my name to the reservation, so I was unable to check in until he showed up later in the day. They let me leave my bags there, no questions asked -- and no fees, either. I had plenty of time (and shoulder strength) to wander around SoHo.

Is it a fancy pants boutique hotel? No, but you're also not paying boutique hotel prices. All in all, a good find at a reasonable price.

18/09/11 | Link | Rating: 4.0
13. Grace L.
If you book through a discount site such as Expedia, it is possible to stay here for below $100 a night, which is quite a deal for Manhattan.

While Chinatown may not be the most glamorous location, the Bowery Hanbee Hotel is right around the corner from SoHo, within fair walking distance to the Lower East SIde and the East Village (less than 1 mile) and just a $10 cab ride to Williamsburg. We found it very convenient to get everywhere we wanted to go.

The hotel is amazingly clean and everything appears brand new. Friendly staff, clean sheets, nice furniture, comfortable beds and fluffy pillows. There's free wifi as well as public computers and a free printer in the lobby and continental breakfast in the morning (but you can also go across the street to a Chinese bakery and get coffee and a pastry for a little over a dollar). The only complaints I have are the very poor water pressure in the shower and the lack of a mini-fridge...but those things can be easily compensated for with the cost and quality of our experience.

14/04/09 | Link | Rating: 5.0
14. Andrew M.
Hotel was nice; rooms look to have been recently re-modeled in a modern style.  Individual ACs and controls in the rooms.  Complimentary internet (wireless and plug-in).  Complimentary breakfast (mediocre).  Location is great; right in Chinatown but not far from little Italy; close to a subway stop.  As other have said, the sound does carry in the halls especially and the floors in the room are bamboo so they don't absorb or muffle sound like carpet might; sound does seem to come right through the doors.  That said, I didn't have any issues with people being too loud the two nights I stayed there and I didn't have to deal with management.  People at the front desk were nice.  Bed and pillows were comfortable and having a safe in the room was nice.

28/08/10 | Link | Rating: 5.0
15. Esther A.
I've never stayed at a BW hotel in the past and would normally be afraid it would turn out to be a dirty little motel. But thanks to yelp we found an extremely budget friendly spot in a good location as we were wanting to stay near Soho, East Village and the LES. One thing I want to mention; the hotel is right smack in the middle of Chinatown not Nolita or Soho as advertised.
The thing that drew me to this hotel from the reviews was that I had read of its modern decor and is overall a pretty clean hotel. Our room ended up being a fraction of the cost of the W hotel we stayed in Midtown and it is larger and is in the proximity of where we wanted to be resulting in less cab rides which can get pretty pricey.
And OMG are the waffles from the free breakfast tasty! They are definately not Eggo waffles as you can make your own from the waffle griddles. Plus they had bagels, oj, cereal, muffins. The review/complaint about their free breakfast is absolutely ridiculous. Why complain about free food? Hotels don't typically provide free breakfast and no one is forcing anything down your throat.
Gym on the 10th floor, free wifi and clean bathrooms with heated floors.... I am surprised room here are so afforable!
One thing I do want to mention is that the walls aren't soundproof so if your room is located near the elevator like we were, you may end up waking to sounds of people getting in/off the elevator. However bc of the pleasant stay that we had here, that is a miniscule factor that I'm willing to overlook and will ask for a room further away from the elevators next time.
We'll be back to NYC sometime later this year in fall. I will definately look into staying at this BW again.

09/03/10 | Link | Rating: 5.0
16. Angie M.
I was very much debating if I should write an excellent review for this place, because I'm scared the prices are going to skyrocket before I get to NYC again... but they deserve it so here it goes.

I was VERY happy with my stay at this place.  Located in Chinatown, it's excellently located AWAY from the crazy-touristy areas of Manhattan, but there are still awesome things to see within a couple blocks in any direction.  Little Italy and Mulberry St. are just a quick walk away, there are excellent Chinese bakeries just outside of the hotel, and an awesome Vietnamese restaurant about a block away.  You are also very close to the B, D, J, M, and Z lines.  

The rooms are super clean, with modern furnishings, a nice flat screen tv, and adequate space (especially for an NYC hotel).  The bathrooms are AWESOME; heated floors and a great shower.  The staff are very courteous and always helpful with restaurant suggestions.  Free wireless and free continental breakfast and free use of their two computers.  

Hmm.. just talking about this place makes me want to go back to NYC again.

19/12/09 | Link | Rating: 5.0
17. David H.
Big thumbs down for one of the most unpleasant managers I've ever encountered, Vidal Peoples.  

At any New York hotels I'm considering booking, I always inquire whether each room has individually controllable AC and heat.  I usually find hotels too hot in the winter and need to use the AC as I am unable to sleep at all if I'm too hot.

Anyway, I saw the good reviews on Yelp and booked a room.  A few days before the cancellation period for my reservation I called and asked if they had individually controllable AC/heat and if I could use the AC in the winter because I'm often unable to sleep otherwise.  The person I talked to said, "yes, each room is individually controllable but you'll need to come during the day so an engineer can switch your room over from heating to AC."  So I made it a point to get there during business hours.  Again, before I checked in, I asked the front desk attendant and asked him if he could have an engineer switch the system over to AC.  He told me, "sir, you shouldn't need an engineer -- the rooms have heating and cooling controls and you can just turn yours to cooling."  

I checked in, went to my room and the first thing I did was check the AC.  Nothing was coming out.  Heat was blowing hot air, fan was blowing room temp. air, but the AC setting wasn't doing anything.  I called down to the front desk and he said, "oh, maybe you do need an engineer."  Anyway, after a few minutes he called up and told me that they couldn't switch to cooling.  It was one system for the whole building and it was on heat.  At that point I told him that I just wanted to go to another hotel that could accommodate me.

I went downstairs and he said, "sir, you've already checked in so you'll have to speak to the manager."  He got the manager, Vidal Peoples, who came out aggressively and said, "that's too bad.  you're paying for the room.  NY law says we only have to provide heat."  At that point I hadn't even mentioned anything about a refund.  The manager was proactively telling me why he wasn't going to do anything.  No, "how can I help you sir?"  The first thing he said to me was about how I was SOL and that NY law said he didn't have to do shit.

At that point I said, "look, your employees all told me that I could use the AC to cool my room" (including the guy at the front desk who was standing there).  "I'm not asking for anything except to go to another hotel and not be charged for a hotel I can't use."  He said, "there's no way I'm giving you a refund.   I'm taking your money."  At that point I told him I'd dispute it with the credit card company and he again said something about NY law and that I should "go to another hotel" but that I'm still paying for it.  

Anyway, after that I left and called Best Western customer service and filed a complaint.  They tried to resolve it but since each BW is independently managed and operated, they couldn't reverse the charge without the location doing so.  They told me the manager was giving them a "different story" than mine and that they couldn't do anything.  So I ended up having to dispute it with my credit card.

The place looked nice, but don't expect any customer service if you have to interact with Vidal Peoples, Assistant General Manager, vidal.peoples@ihrco.com -- 646-825-5751.

27/02/10 | Link | Rating: 1.0
18. Avitania B.
For the price, it's alright.

PROS:
- Free breakfast
- Free wifi
- Chinatown location close to Little Italy makes it a convenient spot for exploring lower Manhattan
- Clean
- Nice bed and firm pillows

CONS:
- Free breakfast consists of mass produced hard boiled eggs, awful bagels, bad muffins, and sugary cereals (nothing healthy except for apples or bananas that may not be 100% ripe yet).
- Wifi is slow
- Location is in Chinatown, which can have a sickly fishy/garbagey smell at times (watch out for the mice roaming the streets if you come in late at night)
- No blackout curtains, so the room filled with light early in the morning
- Noise from hallway carries into rooms

But it's cheap for Manhattan, so... it's not all bad. Just don't expect top quality; it's just a place to catch some Z's between NYC adventures.

30/08/10 | Link | Rating: 3.0
19. Erin W.
The Best Western Bowery Hanbee Hotel, what a pleasant and unexpected surprise! We booked our room on Priceline without knowing much about the hotel or the area and had no idea what to expect.

The room was small but more space would have been unnecessary. The size is typical for a hotel room in NY where real estate is a valuable commodity. It made me realize how little space is needed in a room used only for sleeping and bathing, but that's just me.

Our room smelled a little musty at first but that problem was fixed when we opened one of the windows a crack and remembered to air out the bathroom after a steamy shower.

Continental breakfast is included but go early, the limited seating available fills up quickly.

The location was the superstar of our trip. I used to live in Manhattan and because of our prime location, I was able to explore parts of New York I had never been to before. The hotel is snugly nestled in the heart of Chinatown with Little Italy and Soho as close, friendly neighbors. The rest of Manhattan is a short walk to the end of the next block where the B and D trains can be found. (For those with kids, there is a super fun playground on Grand Street about two blocks from the Hotel, across from the subway. Good spot if you need to burn off some kid energy)

Our favorite place to eat within walking distance was Soho Park. Great burgers and eclectic atmosphere.

23/04/11 | Link | Rating: 4.0
20. Tommy L.
Very impress with the hotel.

When I was in NYC back in October, I spotted this place and made a mental note. When I planned another trip for February, I did my research and most sites had positive reviews for the last year or so. I wanted to take the GF to a nice boutique hotel. But I was also on a tight budget since the trip was relatively last minute. So even with the Best Western name, I said why not.

I'm so glad that I did booked a room here. It pretty much exceed my expectation. I'm a downtown-lower Manhattan kind of guy, so the location is perfect for me. Near all my favorite neighborhoods. You're at the beginnings of Chinatown and a few blocks away from LES, SoHo, and Nolita.

Room was nice and spacious. Modern and clean with a nice size closet. Bathroom was equally nice and shower had my all-too-important feature of good water pressure and endless hot water. Also featured was an in room safe, which was handy. The heat worked good, actually too good. We did stay in a room next to the elevators. Although once in awhile we could hear the elevator go up and down, it did not bother or annoy us in the least bit.

We did take advantage of the breakfast on the day we left. Cereal, oatmeal, boiled eggs, and pseudo-egg finger sandwich etc. Nothing great or fancy by any means but decent for a quick bite before going to the airport.

Whether it was the front desk or the maids, the staff was very warm and friendly. Service for us was excellent.

I try to stay at a different hotel every trip to NYC. Ideally I wanted to stay at a fancy boutique hotel with the GF. We basically did under the Best Western name. Nice location, nice service, nice room, and at a nice modest price.

Can't say enough good things about this place. You should stay here.

22/02/11 | Link | Rating: 4.0
21. Tomas P.
Excellent hotel for the price. I'm not a fan of boutique hotels so this was perfect for me. The rooms are nice and I'm a fan of the two hooks on the back of the bathroom door. I like the layout of the room and the lobby.

25/06/11 | Link | Rating: 5.0
22. Alexander H.
What more can you ask for when hotel prices dip this low?! We got an amazing deal with Travelzoo for $120 a night excl tax of course.  For 4 nights, we paid about $570 which is a steal considering that the hotel was conveniently located in LES.  Subways are nearby on Grand St and amazing chinese food are all around the block.

The amenities here are superb, 2 queens bed, big flat screen tv and fabulous bathroom w/ Kohler fixtures.  They even have free breakfast in the morning for those on a budget.  Overall, I was very happy with this particular hotel and wouldn't mind staying here again.  They were also accommodating with late checkouts since we didn't want to pay the extra bag fee.  =)

10/06/09 | Link | Rating: 5.0
23. Daniel B.
This place was better that expected . I stayed in a king size room , the room was very big. It had a large bathroom. The only reason why I didn't give it 5 stars is because of the check in time. 4 o'clock check in is late. I tried to check in early around 2 pm but they said the room was not ready. I am sure there was a room ready because I didn't see any other hotel guest the entire length of my stay. I think I had the entire hotel to myself.

13/10/13 | Link | Rating: 4.0
24. daniel c.
Rooms are fairly big.

Beds are comfortable.

Front desk directed us to the best Chinese food I've ever had.

Then they directed us to not 1, but 5 different bars.

The price is right.

The place is clean.

The staff is friendly.

The showers are hot and high pressured.

Free wifi.

How much more can you ask from a hotel?

22/01/12 | Link | Rating: 5.0
25. Alexandra S.
This place brings a little tear to my eye.

First, the service. Above and beyond. Hugh and Geoffry at the front desk literally made our stay. No really, they made it. On the last day we decided we wanted to stay one more night in order to check out the NY Phil concert in the park. We called and they informed us that wasn't possible as there were no rooms left. So bummed. Went down to breakfast. Stopped by the front desk just in case. Explained our situation to Hugh and he spent 15 minutes arranging and rearranging things and we ended up being able to stay another night in our original room without having to move! This extra day rounded out our visit and without it the whole thing just wouldn't have been the same. And Geoffry, he let us check in early. Freaking early. Especially given that their check in time is later than usual compared to other hotels. So basically our start and end experience at the Bowery couldn't have been as enjoyable without their help. Plus they were just really nice guys. Got a restaurant rec and some insider tourist info when we checked in!

Location. Because of shifting boundaries, it's really more in Chinatown now. But that makes no difference. It is such a perfect walking location in the heart of Chinatown and Little Italy and 10 minutes from SoHo and lower Manhattan. Also, the B and D subway lines were just a block away and so convenient to go all over the burrow and even to Brooklyn. Just couldn't have asked for a better place to start off from or come back to.

The room/hotel. Room was clean and modern and comfortable. It had an awesome walk in shower with a nice big window. Everything was in great condition and you could tell it was updated recently. Bed was just great. Noise level was zero, and this is where I was most apprehensive when booking. I thought street noise or light pollution would be bad given the bustling location, but at night every store front packs up and it is actually really, really quiet. Barring one night of a group of embarrassingly drunk gal-pals yucking it up in the hallway, the noise from neighbors was pretty much zero as well. A hotel room is where you want to come and rest after a long day out, not to lose even more sleep. Best Western delivered big time.

Other nice notables are a discount on parking at the garage around the corner, a pretty adequate breakfast (their bagels and tea selection were good) and a nice clean, lively lobby.

The value of what you get and to what you've paid for is unbeatable. We'll be staying at the Bowery Hanbee for many visits to come! :)

07/09/12 | Link | Rating: 5.0
26. Linda C.
I have nothing but great things to say about this hotel. The staff went out of their way to make it a great stay including giving us a very early check-in since we had come in on the redeye. Hi, Sayed! We had a double room on the 8th floor (thanks Yelpers for the advice) which kept most of the street noise out. Do ask for a non-street side room if noise is an issue though. It's a loud town -- New Yorkers really believe that honking makes cars go faster.

The location was great -- many food and beverage options open all day and night. I recommend O'Neialls just down the street -- weird spelling but really nice tavern/restaurant. The complimentary breakfast buffet at the hotel was a great way to get the day started.

I echo the request for a fan in the bathroom and maybe a soap dish in the shower, but really, all in all for the money and location and convenience and downright friendliness it was a really great value in a very expensive city.

16/11/11 | Link | Rating: 4.0
27. Jill Y.
I would like to give 1 star for service and 4 stars for the overall stay at the hotel.

First of all, the front desk person, I don't recall his name, but he was a tall Chinese man in his early 20s, was discourteous and unhelpful. Let's call him, Tim.

I arrived late at night and tried to check in.  We thought we had prepaid on the BW website, but apparently the website was just a reservation "hold" and did not actually charge the CC like hotels.com does.  This was troubling as the person paying for the hotel was not coming for a few days  Tim argued with me and asked me why I didn't have $2500 to drop on the hotel.  He said this in a very rude tone and rolled his eyes.  It was very dramatic. :) Do I need to explain how this was not acceptable.  Whether I had the money wasn't really the point; I wasn't going to be the one to pay for it then or ever.  Tim made a huge fuss about.  We finally agreed that I would pay for a room for the night and talk to the manager the next morning.  

The manager fixed everything and it all worked out after a few wrinkles were ironed out.  After it was taken care of, I explained what happened and she said she would talk to him and apologized many times.

Okay, that horrible part out of the way, I LOVE this hotel.  Forget the breakfast there.  Go to Nolita Market two half blocks away and grab a coffee or hot chocolate with a peanut butter cookie or some other sweet treat.

The subways could not be any closer.  The B, D line is literally 1/2 block away.  The other lines are a 4-8 blocks away, but you'll go through beautiful parts of NOLITA / SOHO so it is worth it.  

I don't mind Chinatown smells, crowds, and general uncleanliness so the area directly outside the hotel may not be your thing, but let me tell you, this location and this hotel is not glamorous, but it does what you want from it.  You want a safe, central, reasonable priced location in NYC, stay here.  I will be back.  And I WILL NEVER EVER book a room on the BW website again.

09/04/12 | Link | Rating: 2.0
28. Joseph F.
We got this hotel at the last minute for 2011 new year vacation. Compare to the 1st hotel experience 5-6 year ago. It's a good size room with reasonable price. The location is very convenient with subway in 1 block. It's a decent place for family vacation. Another plus is that it is right next to China town and little Italy, it's easy to fill your tummy with good food within budget. Noise is not bad either, unless you got some rowdy neighbors.

Now onto the not-so-good stuff. We got 2 calls in the middle of the night as they tried to fix water leak that caused TV problem. I am okay if they called before 11pm. But receiving calls at 2am that just ridiculous. I blame this on the night manager. Waking up people in the middle of night is just stupid business decision, particularly when it is not an urgent issue. This is really the main killer for me. My wife is not happy with them not changing the pillow cover and not fill all the shower supplies.

Overall, the hotel has good hardware(room, location, new) but bad software(bad business decision, and somewhat sloppy restocking) I wanted to give hotel a 3-4 star, but I just couldn't get over the 2 midnight calls.

02/01/12 | Link | Rating: 2.0
29. Kerry B.
I really enjoyed my stay at this hotel.

In the hustle and bustle of Chinatown it's hard to imagine a place that could provide some peace and quiet, but the Bowery Hanbee Hotel did just that for me. At the crossroads of Chinatown, Little Italy and SoHo, this hotel provided a great laid back atmosphere and ample opportunity for privacy and relaxation.

The room that I stayed in (1 queen) was very clean and up-to-date with really comfy bed linens and a shower that doubled as a sauna. I had a flats screen TV and a smaller wardrobe/work area. There's also free wi-fi which is a major plus.

I'm not sure if this is standard for the rest of the hotel, but my room did not include a fridge so don't plan on bring any perishables, however. Other than that, I really enjoyed the staff, my room and it's accessible location, which can be found via a 6, B or D train.

10/06/12 | Link | Rating: 4.0
30. Jenny S.
When planning to come to NYC for Memorial Day weekend, I expected all the prices for the hotels to be ridiculously high, but the price range for 2 nights here was perfect.

This was my second time staying here and everything was great! I came a bit early to check-in hoping that they'd have my room available...they didn't but they had another room available at that time and asked if I wanted to go ahead and take it. Of course I said yes because I didn't want to lug around my bag and didn't want to pay the $5 bag holding free.

Room was great! Queen bed was super comfy; no signs of bed bugs. The room was located on the 2nd floor (same floor as the lobby). Totally fine with me except I could hear everything in the morning during the continental breakfast time. Other than that, I loved my stay.

I'll definitely come back here. Never had any problems, everyone was very helpful, the location is perfect, and you can't beat the price. Can't wait to visit NYC again! :)

31/05/12 | Link | Rating: 5.0
31. Gloria S.
Very chic rooms, reminds me of Europe. Small but efficient rooms, very clean in hallways, secured, great eating and waiting area in lobby which is on the 2nd floor.

Location is perfect for Chinatown, Little Italy and Soho. Close to subway, bus. Enjoy fresh produce outside the door, early opening bakery across the street, grocery stores only doors away. Famed Ferrara down the block.

Only wish there was a fan and counter in the bathroom (literally brought in the ironing board). The modern cool sinks are not practical.

Free internet but had problems due to city construction outside.

08/10/11 | Link | Rating: 4.0
32. Scott J.
This place is one of the BEST in NYC!!

First of all, the service is impeccable!  Friendliest counter staff around..they even found a couple of wine glasses for us one night after returning with some good Pinot Noir.

The location is so awesome.  Perfect for going to SoHo, Little Italy, Chinatown, East Village, NoLita...all within easy walking distance!  It's a very safe and fun part of town to be.  The lobby is on the second floor and there is key access to get higher than that.

The rooms are some of the biggest that we've encountered in the city.  King sized bed, long distance to the HDTV.....and a full sized bathroom that two people can comfortably shower in.  Oh, and it's impeccably clean.  Did I mention free Wi-Fi?

All of this on top of some of the best rates that we could find...and we will make this our go to spot for any future trips.  FYI it was 15 min to LGA on the way out (it's so close to the Williamsburg bridge!)

Kind of hate posting this in hopes that people don't start swarming this hotel and then rates go up...but hey, gotta be loyal to the awesome Yelp community.

28/01/13 | Link | Rating: 5.0
33. Nadine F.
We visit NYC frequently, and finding reasonably priced hotels is always a challenge. While this hotel isn't cheap by any means (impossible to find in Manhattan), it's at least affordable. We've stayed here multiple times. The room is comfortable, and temperature is easy to regulate. The staff is helpful and responsive...our air/heating unit was making a noise, and they repaired it immediately.

This is a great neighborhood to stay in, too. There's easy access to a wide variety of good restaurants, and the subway stops aren't far away.

Make sure to ask for the quiet side of the hotel. There is some road noise, but nothing more than is typical for NYC, and we sleep well here.

29/10/13 | Link | Rating: 4.0
34. Maria B.
They have a window in the bathroom wall (the bathroom has a window with no curtains) which makes the room too light to sleep. I think hotels have to provide perfect conditions for a good rest.

11/11/14 | Link | Rating: 1.0
35. Mr C.
This hotel is in the area we frequent a lot in NYC.

Hotel is an old building, but the interior was renovated so it had new/clean decor.

Was nice, except that when you opened the windows, there was lots of noise and 'smells' due to it's location.... not a bad thing, just for info only.

22/10/13 | Link | Rating: 3.0
36. Sally W.
Kind of unbelievable.  Rooms are huge, quiet, clean.  Great bathroom.  If you like downtown (Chinatown, I do), you'll love the location.  1 block from the train. Nice reception.  The rooms are huge, quiet and clean - did I tell you that already?  And CHEAP.  I can't believe I've been staying at the frigging Hilton all this time.  Could have saved tons of money.

08/05/14 | Link | Rating: 5.0
37. Jesse F.
Great hotel. Very accommodating and patient staff. Would love to go back. I can see why this hotel is very popular. Edit: Also wanted to mention this hotel has Bamboo like wooden floors which are easier to clean than carpet. Also the bathrooms have heated floors. This Best Western is almost considered a Best Western Plus but is missing any extra amenities that would accompany it.  All tv's in room I think are 32 inch and not all rooms have a fridge. Coffee is available at all times in the breakfast area. Secure elevator only stops at the second floor and ground floor without a key card. Located in Chinatown but close to all the NYC action.

08/06/14 | Link | Rating: 5.0
38. Marcus K.
Great service. Bing Bing at the front desk was definitely on top of things when we checked in.  Room was chic modern and incredibly spacious. Had 2 tvs, a dining table, work desk, free wifi, complimentary breakfast, safe, coffee maker, fridge, microwave.  

Small lobby but has two computers to print out boarding passes or browse the Internet.  

Gym only has three machines: an elliptio, treeadmill, and bike.

Bfast includes bagels, eggs, cereals, waffles, some fruit.  Coffee is meh!

Neighborhood is great.  Right on the edge of china town and little italy.  Lots of great restaurants close by.  Little Italy has many with cozy outside seating.  

Would definitely come again.

30/06/12 | Link | Rating: 5.0
39. Matt G.
I was worried a little when I booked this hotel. It was near the 2014 San Gennaro festival which was the reason I went to New York in the first place but some old reviews had me paranoid.

What a great place! If you read a review about bugs and this hotel know that they are old and much has changed. The first thing I did was strip down the beds and check. Absolutely clean and free of bedbugs. The hotel is in the Chinatown/Little Italy area and if you are going to stay there, and you should, stay at this hotel. The people were friendly and helpful, it feels secure and the rooms were very spacious.

I will stay there again.

18/09/14 | Link | Rating: 5.0
40. Janette C.
This is a great hotel.  Located on the border of SoHo and Chinatown, it's location is pretty nice.  Lots of transportation around, subway, bus, taxi and black car services.  

Rooms
Tastefully decorated, large rooms, with seating space and room to watch TV in each room.  Not the normal tiny NY hotel room with limited space and a TV to watch that's an inch away from the bed :)

Breakfast Buffet
Decent continental breakfast with usually two hot options as well (eggs and a meat choice).   The breakfast area gets pretty busy though if you come in later in the morning, so go early if possible.

Dinner choices
Unlimited in that area....Japanese, Chinese, Thai, Italian and American.  And they have the service delivery.com as well....tons of delivery options at the touch of a finger on your phone or laptop :)  Very convenient.

Staff
The staff check in and check out were very friendly.  The only issue I had was that they seemed to not want to call for a car service or cab for me.  Luckily I have an ap called "UBER" that I used for car service across the US when this happens.  No big deal but they should come up for some options on this for out of towners like me.

Overall....I would definitely recommend this hotel for guests and will stay here again myself.

08/02/14 | Link | Rating: 5.0
41. Devin W.
Huge rooms for the price and they were very clean. Right on the edge of Chinatown, but very convenient for where I needed to be. Windows overlooking a busy street, but it wasn't noisy. The staff was friendly and allowed us to check into our room early. The room was up to date. Continental breakfast was good. Key card was required to take the elevator higher than the lobby. The gym is on the top floor and looks out over the city!

I would highly recommend this hotel for someone who doesn't want a pricey room but still wants to stay somewhere nice.

13/07/14 | Link | Rating: 5.0
42. Mary T.
To use the cliche - I wanted to love this place. It had so much going for it - close proximity to the subway, reasonable room rates, free wifi, and great reviews on Trip Advisor and Yelp. It was also a Best Western and growing up, my family's budget hotel of choice. Unfortunately, the best I can come up with is "it did the job."

We spent three nights at the Best Western Bowery Hanbee last month on a visit to New York. The property straddles the Little Italy/Chinatown border. Location-wise, it makes getting anywhere pretty easy. The entrance may be a little confusing to the first time visitor, there's a podium right inside the doorway, as if they once offered valet, but you actually take the elevator to the second floor to enter the lobby.

At first blush, our room (304) was great. Big and clean, it was a handicapped room. My least favorite part about it (initially) was the weird handicapped shower complete with a shower chair. I don't think I've ever asked to change rooms in my adult life, but there's a first time for everything. The sound proofing in the rooms isn't the greatest and had we been next door to regular guests, I think we would've been fine. Instead, our adjoining room adjoined to what seemed to be the staff locker room. The staff that seemed to shift change around 5AM. The staff that when talking normally in their locker room felt like they were having a party in ours. Considering we were out both nights until 2AM, this wasn't a welcome wake up call. Couple that with the vendors on the street hawking goods and we were pretty much exhausted every day. When we complained, the very nice gentleman who had helped us throughout most of our trip immediately offered to move us to another room. At first blush, our second room (904), another handicapped room, was great, but it had issue too. It was no longer next to a staff locker room, but was less clean than the first. Again, there was a shower chair in the weird handicapped shower.

Whether or not you're handicapped, this shower seemed incredibly awkward; extremely narrow, I was always bumping my elbow on the wall, soaking the window sill with water, sticking to the shower curtain, and pouring water all over the bathroom floor. There was this plastic little strip indicating where the shower area ended and the rest of the bathroom began; it seems about 6-12 inches too narrow. Moving the shower chair could've given me more room, but eek, me thinks not. If you're a light sensitive sleeper, like my manfriend, you will hate this hotel. There is a frosted window in the shower that has no shade; then there is another frosted window on the bathroom wall into the bedroom, also with no shade. There is a totally separate window in the room, so I'm not sure why they did this, but the result is that you'll wake by the barely blunted morning light.

If you want a bargain, this is your place. Just make sure you specifically request a non-handicapped room and bring an eye mask. On the upside, the staff was really nice.

12/10/14 | Link | Rating: 3.0
43. Melissa S.
DO NOT STAY HERE. This was by far the worst hotel experience I have ever had in 15 years of business ravel. The air conditioning went out in my room in the middle of a sweltering night. First, the night desk employee suggested that I didn't know how to turn it on. Then after a protracted effort to get a repairman to come by, they concluded that yes - the A/C had stopped working. No other room available. No fans available. No recommendation of where I could go to buy a fan. Next day couldn't move me to a room until noon, negatively affecting the business meetings I had traveled to attend. New room faced street, with jack hammering ALL NIGHT LONG. A/C went out the next day. Again.

11/05/15 | Link | Rating: 1.0
44. Lex A.
We loved this place!

Took our family of 4 and got a suite there (room 902) because it had a fridge and microwave. LEFTOVERS!!!! :)

We read the reviews and asked to not have a floor on the 5th or 7th floor (vending machine)

The fact that they had hardwood (laminate) floors made is so nice. I HATE carpet in a hotel. How gross is that? Ew.

The staff was very nice.

We arrived in the hotel around 10:30am and had 2 young children. Check in is not until 3 or 4 (can't remember). Either way, they got is into out room ASAP!
AMAZING customer service.

Then when it was time to check out (11:30) they held our bags for $5 and we arranged to have a minivan take out family (and our 6 pieces of luggage) to LGA.
Van was supposed to pick us up at 5:30, they were ready and waiting outside at 5:10!!

This location is right next to the B&F train which is really only good for going to Times Square. LOL

But it's right in the heart of Chinatown and a short walk to little Italy.

I LOVED this place.
Just being a parent and a germ freak, the floors with no carpet of reason enough to come back.
(Though they take a swiffer behind the couch and behind the night stand. My daughter was covered in dust bunnies)

I called down and asked for additional plastic bags since I had dirty diapers to change.
They brought them right up, along with a HUGE garbage bag. Which came in handy since we had food, water, juice boxes, etc.

If you are a family - get the suite. You will not regret it.

31/03/14 | Link | Rating: 5.0
45. Christina P.
Had to book a room in the area somewhat last minute the day I was moving into the city due to some key-exchange confusion. Was sad to have to pay around $300 for a Best Western, but it's NYC, what do you expect?

Showed up at the hotel at 6am loaded down with suitcases, boxes, and a huge surfboard from CA. They kindly let us keep our big items in their storage closet. We also just made it for the start of their free breakfast. It's nothing fancy by any means, but it was a welcome sight. Some cereal and OJ later, we went to our room, which was shockingly big. I'm used to closet-sized NYC hotel rooms but this one had a whole living room area and a nice spacious bathroom.

There was a snafu when I tried to use the elevator later in the day. My key card didn't work to get me to my room, and the people at the front desk told me it was because my card was demagnetized. Even though it was happening to a bunch of other people at the same time. It took too long for them to realize it was something with the elevator, not every one of our cards. We then had to use the stairs for the rest of the time which was pretty awful for people who were just checking in and had to lug their bags up to their floors.

For the most part, the staff was attentive and friendly, if not completely on their game. But I guess I can't blame them - If I had the 6am shift on a Sunday I'd be pretty out of it too.

24/10/14 | Link | Rating: 4.0
46. Anthony N.
I stayed at this hotel over the weekend and it was awesome. The front desk agent "Jaime" I think his name was,  was very helpful. He gave me and the birthday girl (that was the occasion) a great room with a good view of the street.  Hotel was clean and quiet in general; couldn't ask for more.

12/01/15 | Link | Rating: 5.0