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Conrad New York Hotel in New York, NY

Conrad New York Hotel in New York, NY

Specialties

Located in the heart of lower Manhattan's Battery Park City, the Conrad New York is a new contemporary all-suite luxury hotel. With magnificent views of the Hudson River, this exceptional downtown New York City hotel is adjacent to Hudson River Park, in close proximity to many of the city's important and historic landmarks such as the New York Stock Exchange, Wall Street, World Trade Center Memorial, City Hall, Wall Street and South Street Seaport.

 

Company Info:

Rating: 4.08

Address: 102 N End Ave, New York, NY, 10282

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    Comments (145):

    1. Monica A.
    This hotel was formally the Embassy Suites and it has been newly renovated and is now the Conrad Hilton so all the rooms are suites.  I was impressed from the moment I walked in.  The entrance is really grand and very open.  It is in a really great location in Battery Park with a great view of the Hudson River.  It is within walking to WTC, Battery Park (where you can catch a ferry to the Statue of Liberty), Wall Street and Tribeca.

    The rooms were a really great size very clean and enough room for 5 people with plenty of storage for all your baggage.  I liked the lay out of the suites.  You walk into the living area that is fairly spacious with a pull out sofa bed and a flat screen television in the room.  Then you walk through the hall which has the bathroom and shower.  The bathroom is also fairly spacious with a good amount of counter space for all your stuff.  Then you walk into the room which we had two double beds and another flat screen television with two closets on either side of the television.  If you are looking for privacy between the living area and the bedroom you got it.  There are two glass sliding doors one in the living area and one for the bedroom so if someone is sleeping in the living area you can slide it open to use the bathroom without having to disrupt the people in the bedroom area.  It was just the right amount of privacy we needed for two couples plus one.  Originally, when we first checked in we got a room without a sofa pull out but the room had a bathroom and separate shower area and the shower was really nice it had a rain style shower head that had really great water pressure but when they moved us to the other room the bathroom and tub/shower were in the same room and the shower in this room was really disappointing it had  really weak water pressure the water coming from the shower was barley sprinkling out compared to the high powered shower head we had before.  That was about the only real con of our stay.

    When we switched rooms the hotel comped us breakfast in the restaurant (not the continental breakfast) which was really good for free but I would not have eaten there otherwise for the options of food and the high price I didn't think it is worth it except for the french press coffee.  I would highly recommend having breakfast at Gee Whiz a block and half away on Murray St. with heartier and more traditional breakfast options and better prices.  

    All in all I would definitely stay again.

    09/05/12 | Link | Rating: 4.0
    2. Steve C.
    Nice comfortable room

    25/11/12 | Link | Rating: 5.0
    3. Monique V.
    My husband and I stayed here for 4 nights - he was at a Goldman conference.  Thank goodness they picked up the tab ($599/night for a king room, shower but no tub, separate little sitting area with couch, chair, desk, 7th floor with partial view of the Hudson).  Other than the modern decor and high quality bedding, it seems like a Hilton.  Room service food was very uninspired and bland.  Hummos appetizer was underseasoned and the breadsticks and crackers were all so stale they were soft; roasted chicken was overcooked and dry; breakfast frittata had no seasoning and was inedible.  They don't have movies to buy on the TV.  What?? For $600 a night, you can't watch a movie?  Their explanation was that there is a movie theater attached to the hotel and they want to encourage people to go there and not watch in their rooms. The water pressure in the shower is so low that it takes forever to rinse out shampoo.  Housekeeping knocked and barged in after a 2 second wait at 9am. We kept the privacy light on at all times that we were in the room after that.  Street noise comes through even with the windows closed and we were woken up every day at 5am by garbage trucks.  Doorman was not there most of the time and we had to walk around the block to catch cabs.  Overall very disappointing.  I'd never stay there again, especially as there are so many great hotels in New York at the same or lower price point.

    07/10/13 | Link | Rating: 1.0
    4. K T.
    Great place to stay! Beautiful views and spacious rooms. Really close to TriBeCa which is a cute neighborhood! The space was clean and enormous!

    21/10/12 | Link | Rating: 4.0
    5. Brian S.
    Being in the Financial District this hotel has many customers in on business.  Very modern clean hotel with a humongous lobby and people in their business attire.  restaurant had good food and drink at the bar.  The service was good and bad.  Overall, I'll say it was more good.  The gym was average and the room was small but nice. We'd stay there again.

    07/05/12 | Link | Rating: 4.0
    6. David I.
    Just spent a long weekend at the Conrad with my family.  The room was very impressive and the service perfect.  The family was quite impressed with the design of the room.  I was very pleased with the friendliness of all the staff we encountered.  Made for a perfect outing.

    26/03/13 | Link | Rating: 5.0
    7. Meighan D.
    This place was AMAZING! We went to NY for the first time over the summer, and stayed near Times Square for the first few days & hated it, in fact we were ready to come home after the first day. Our hotel room was small, it was not the cleanest/safest part of town, and overall it just sucked. We thought our experience at the Conrad would be similar since we got it for roughly the same price as the other, & were skeptical at first even after arriving despite the obvious improvements from our last hotel. But the minute we opened the door to our room we were in heaven, it had a sitting room, a bathroom with an unattached shower (which was by far the best shower I've ever had btw, in fact if probably go back just for that), and a huge bedroom. All the lights could be controlled by master touch sensors throughout the room, and the bed was phenomenally comfortable. The hotel was located right on the Hudson and the view cannot be beat, in fact if you walk to the riverside and look to the left you can actually see the Statue of Liberty! The rooftop bar was kind of small but likewise very intimate and peaceful. The only problem we had was that both days we were pretty positive we had hit the privacy switch b/c we didn't want to have to put all our stuff away before leaving for the day, but both days we came back to a freshly made bed with all of our things moved. Nothing was taken but still it was kind of frustrating, either way we LOVED our stay here and have compared every hotel we've stayed at since to this one & none of them have even come close to matching, much less surpassing, the Conrad

    10/12/12 | Link | Rating: 4.0
    8. Kayla G.
    $500 and they have the audacity to not let walk on with my coffee in my hand because it's from outside.

    18/11/12 | Link | Rating: 2.0
    9. Nye M.
    I LOVE THIS HOTEL...I came here when it was Embassy Suites and I just spent a weekend here all by myself and it was wonderful,  It's huge and the location is beautiful.  Clean, quiet streets, right next to the Hudson and a cab ride or walking distance to anywhere you want to go.  Courteous service.  The rooms are incredibly comfortable and spacious.  As soon as you turn on the TV, it has your name welcoming you to the Conrad, how cool is that!  The king size bed is so comfortable you don't want to get up.  Rooms have an IPOD station and Nespresso coffee machine. I love this place and highly recommend it.  Depending what time of the year you go, you can get good deals.  I paid $229 a night, but again it depends when you go.  Oh, in front of the hotel across the street they have an entire row of City bike rentals.  Parking is $65 a day at the hotel, no in/out privileges, but you can find a few parking places down the block for $50 a day no in/out privileges. There's a rooftop bar, small, but nice to have a drink (pricey). They have a Regal Cinema, Shake Shack, Blue Smoke Barbecue Grill, Pick A Bagel and a Wine Shop and across the street at the World Financial Center there's a Rite Aid and a PJ Clarkes and a few other places.  Remember your in Battery Park City, so your kind of out of the way, but you do have some options.

    17/07/13 | Link | Rating: 5.0
    10. Terry L.
    Loved the hotel, we enjoyed the stay very much.  The lobby and public areas were contemporary and sleek; the rooms were beautifully decorated and had every detail down.    The staff was pleasant and helpful, the location was great.  Especially enjoyed the rooftop bar with great views.

    01/07/13 | Link | Rating: 5.0
    11. Susan K.
    Beautiful hotel and this is coming from a hotel snob.  Very modern and very clean.  The gym is small but has decent cardio equipment, sadly not much more than that including no antibacterial wipes to clean the equipment post work-out.   The rooms are spacious and well equipped.  There are no bathtubs but the amazingly large shower with fantastic water pressure more than makes up for it.  We didn't get to experience the roof top bar as sadly the night we were hanging out at the hotel it was closed because it was "too cold" out.. Hummm..
    After walking miles and miles, we would have loved a hot tub but no such luck.
    The staff is warm, friendly and accommodating.  I would certainly stay here again.

    15/10/12 | Link | Rating: 4.0
    12. Sara Joelle W.
    I love this hotel -- took my boo here for a night for his birthday (paid for with Hilton points), since we didn't have time to escape from the city, and we had an amazing evening. The staff are attentive (almost too much so) and incredibly accommodating (after an incident during my stay, I was offered a dinner at the restaurant, on the house). I don't know where else you will find such large hotel rooms in Manhattan, or  a walk-in shower room. My only ding (and its a small one, clearly, as this place still gets a solid 4 stars) is that there is no pay-per-view.

    21/08/12 | Link | Rating: 4.0
    13. Hadley V.
    For a physically-beautiful hotel with views of the Hudson, the Conrad just doesn't get it.  We stayed there for four nights over President's Day Weekend and the service was deplorable.  It started with no doorman and then no bellman.   Later, we had to call housekeeping to get our room cleaned.  On one occasion, room service brought us water when we ordered coffee.  We had to send back one meal as undercooked.  I wound up with some sort of food poisoning. Trying to recover from the food poisoning the following night, at midnight we asked for cold cereal and milk from room service -- we were gruffly told we could not have "breakfast" until 6 a.m.  These people have no idea what a high-end hotel is all about -- even the lowliest Hilton offers better service than the Conrad.

    24/02/13 | Link | Rating: 1.0
    14. Renato S.
    I loved staying at this hotel.  The service was great, rooms immaculate and the area was very nice.  We didn't have any difficulty finding a cab.  The hotel can be a short hike to the nearest train but it is definitely a change from the more crowded neighborhoods in the city.  A great bang for your buck considering the cost of other hotels in this class.  We will stay here again.

    08/10/12 | Link | Rating: 5.0
    15. Angela L.
    Amazing rooms, amazing service, amazing location, just the best New York Hotel experience I have ever had.  This is a top notch hotel with special touches everywhere you look.  Great beds, huge shower, modern and well furnished.  I just spent 5 days there and I hated to leave.  If you want a great hotel close to Battery Park and the financial district you should check this one out.

    14/04/12 | Link | Rating: 5.0
    16. JR C.
    Do not stay here if you want to pay 5 star prices for 2 star service.Beautiful & modern, however low quality of service and empathy even when they have made the mistake. I am usually the absolute last person to  play the race card but everything in me also says it was also a factor. Sorry,no I'm not

    05/02/13 | Link | Rating: 1.0
    17. Em J.
    Luxury?? That is laughable to say the least. Rented the suite this past saturday night. 1 star simply for the size of the suite (pretty big) but the smallest bath tub we've ever seen (no joke) so weird for a suite... honestly this is no Plaza. We were VERY dissatisfied with the service. Ordered room service for dinner and the steak we received was bloody, which was not what we requested and confirmed in order, and the vegetarian option was a measly little garden salad with only tomato and cucumber nothing else. We didn't have time to spare so asked for a comp on the meal, which we were told would be accommodated but once we checked out the next morning was still on our bill. Secondly, to accompany our lousy dinner we called and asked them to come pick up the food while we were gone but we were less than delighted to find our dishes still there when we got back. Really? After having that service I thought it couldnt get worse. Next morning we ordered breakfast which was decent but not anything to repeat. We had our privacy light on and yet they came up about 30 min later requesting the cart back. I mean geez we were still eating. Plus I gave him a 35% TIP on breakfast, because I believe in tipping well. Lastly, we think we left a very expensive wrapped up cigar by accident after we checked out so I called security and he assured me he would notify the maids and call back. Did we receive a call back? NO. I even called and left another message yesterday. No response to this day. I can't believe after renting the best room offered and dropping at least $1500 for less than 24 hours of a stay this is completely unacceptable. Those who value luxury steer clear. Never again. (Ps this is my first Yelp review... That says something)

    30/09/13 | Link | Rating: 1.0
    18. Chris A.
    Some rooms have sofa beds you can use to sleep more people in a room!

    23/11/12 | Link | Rating: 5.0
    19. Gregory A.
    Amazing hotel!!!

    30/10/12 | Link | Rating: 5.0
    20. MacchiatO Z.
    Wow, i don't know where to start with the review. This is my 1st visit to big apple and the front desk lady, Alfiya she's really nice and helpful. It was my gf bday on the day we stay, she took an extra mile to gave us a surprise in the room with moet champagne & desserts!!! The room are spacious, clean and very modern. The price is really really great for the service, location and comfort.

    13/01/13 | Link | Rating: 5.0
    21. Larisa T.
    I just came back from a one-day conference here, so I can comment on the lobby, conference rooms, and catering, but not the rooms.

    Overall, a very pleasant experience and great hotel. I'm sure it's expensive, but based on my conference experience, if you have to stay here for work and they're picking up the tab, definitely go for it!

    Positives:
    -Located in "Goldman Alley" (read about it in the article below)
    nytimes.com/2012/07/01/n…
    Yes, you're supporting a big evil organization if you stay here, since Goldman Sachs owns the hotel, but it means you also have very easy access to a cool wine store, Shake Shack, a movie theater, and some delis. I'm sure this helps if you need something quick near the hotel.
    -The staff is VERY attentive and attuned to the needs of patrons. They pointed me to the bathroom without giving a snarky attitude, and were quick in taking away dirty cups, etc.
    -The decor is fantastic. You'll feel like you're on a different planet, or at least in the future. As others have said, decor is very modern and spaces are...well, spacious! Great plus for Manhattan, where you often feel crammed.
    --The food at the conference (buffet style) was hot, flavorful, fresh and seemed moderately healthy. Good selection of teas. Really clean/fancy silverware and plates.

    Negatives (otherwise I would have given 5 stars)
    --it was really cold in the conference rooms! Not sure if thermostat is broken or they're being cheap, but many people felt uncomfortable
    --no coat check area provided, so you have to lug your jacket between rooms if you're moving around for different meetings
    --the neighborhood is meh...you're far from the subway and a long-ish walk (for NYC) to anything remotely cool, other than the Goldman Alley stuff.

    Overall, awesome place! Go if you can.

    28/11/12 | Link | Rating: 4.0
    22. Lillian P.
    I stayed here recently for about a week with my fiancée. The rooms are beautiful and decor is wonderful but the staff and management not so much. Prior to arrival we were told since my fiancée is a diamond member we would get a free upgrade. Upon arrival they said no we would need to pay a 40$ fee a night for it. He ended up saying he would pay. Two nights later we get informed at around 8 at night ( but did not see till around 1am) that all water was shut off and we needed to be moved. They told us we would be downgraded. My fiancée complained and we were given a king premier suite which was lovely except almost all items were missing such as alarm clock, ropes, hair dryer, cups. He called and the next day the items were brought. I had a lot of issues requesting soaps and shampoos every time I called which was once a day the woman who answers would reply in almost a sigh and some times would get items immediately and others the next day. Cleaning services in the original room were spot on but when we moved we only got cleaned once. After I would call and request via tv and leave service light on but nothing. They are suppose to clean once in the morning and then turn down service were they supply ice. Nothing I mean for such a beautiful hotel I don't get why they are not on top of things. Also when we checked out they tried to charge a upgrade charge even though we were told at the room chance we wouldn't get charged. They did finally remove the charge also they kept having alarms going off for one day from 10 till 5 or so which was a bother.

    18/10/12 | Link | Rating: 2.0
    23. Keri K.
    Doesn't cut it for a hotel claiming to be 5 stars.  I probably won't ever stay here again...the hotel was priced right so I booked (kayak special) thinking it would be all comfort and relaxation.  In a nutshell the room had a strange scent, the service was inconsistent, the set up in the room is off, and the automated lighting system doesn't work well.  Trump Soho destroys you Conrad....

    13/01/13 | Link | Rating: 3.0
    24. Calyxoxo K.
    Beautiful hotel. Awesome view of the Hudson River and Statue of Liberty.  Location is far south so cab fares are expensive. Also, its new so the cabbies got lost a lot. No ice machines so you will have to tip ( or not) every time they bring you ice.

    14/10/12 | Link | Rating: 3.0
    25. Charles B.
    Located in lower Manhattan, The Hilton's Top Tier Conrad chain opened earlier this year and I was fortunate to stay here for 10 nights shortly after it opened.  This was originally a Doubletree so all rooms are suites, which is a plus and although you can tell it was a former Doubletree they've gone to great lengths to make it feel like a brand new hotel, which it is for the most part.  For a Manhattan hotel the rooms are very large.  The decor is ultra modern and you feel like you are staying at the MOMA with a wide variety of modern art placements, paintings and sculptures located around the premises, enough to even have a book dedicated to the art contained within in each room.  The rooms are ultra sleek and modern and remind me of the W Chain without being too pretentious.  The bedroom and living area are divided by a unique sliding glass door and everything from the lights to the television can be utilized with a wall control panel.  This is everything you'd expect from a high end hotel.  Unfortunately, for me at least, the location isn't that great.  After having lived and worked in Manhattan for years I can ride the trains in my sleep and it is at least a 10 minute walk to the 1 Train or to others on Chambers street.  This isn't so much a problem for people with previous Manhattan experience but for the casual traveler I can see them being turned around and not knowing where to go. It is a short walk from Tribeca and the West Village but just too inconvenient to transportation to get around - and the entire financial district shuts down at night.  The staff was extremely nice and accommodating and the cleanliness was superb.  There is also a small rooftop bar with nice views of Jersey.  Overall a great hotel but I prefer staying just a tad further uptown.

    04/11/12 | Link | Rating: 4.0
    26. Kathleen B.
    Beautiful hotel, wonderful staff. They do everything they can to make sure you're accommodated. Room is very modern, touch screen lighting and a nespresso machine in the room; spacious showers and very comfortable beds. Bonus: there's a rooftop bar.

    06/05/13 | Link | Rating: 5.0
    27. L W.
    Rooms (suite) look great but the translucent glass means that if you are not alone & a light is turned on in the living room/parlour/bathroom, everyone's awake. I understand that they are a sustainable hotel but we haven't had hot water (2 days of cold showers), & the ac has a mind of its own. Staff ok. Bar on 16 is nice. Looks flash but will not be back.

    28/05/13 | Link | Rating: 2.0
    28. Leonore H.
    This is the only hotel I'll ever stay at in NYC.  I have stayed here twice, and it is very quiet and peaceful.  Except for the one night when the emergency alarm woke us up at midnight because of a water leak in the basement.  But those things happen I suppose.
    The hotel included continental breakfast for us (not sure if that's typical), which included OJ, tea, and fabulous pastries.
    It was my friend's birthday, and they sent up sparkling wine and strawberries.  
    They didn't get around to cleaning our room up the first day until 5PM.
    Staff was extremely welcoming and friendly.

    27/07/12 | Link | Rating: 4.0
    29. Cyndi K.
    LOVED This hotel.  My second visit to the city and the hotel was top notch.  (Stayed at the Waldorf the last time)   My husband has stayed in the city many times and it is the biggest room he has ever stayed in.  All suites!  The beds were super plush!  A door separated the bedroom from the sitting area.  Bathroom very nice.  The light switches were my favorite.  There were a few restaurants in a small walking alley behind the hotel that proved to be great Chinese and super kid friendly.  The location was about 5 blocks from the subway, but the bellman will gladly stand in the street to get a cab asap! It's walking distance to WTC. The rooftop bar was fabulous!
    We had a 2 double bed but my mom got the king bed and their shower was separate from the toilet and a full walk in.  Very Nice! We will definitely stay again!

    03/08/12 | Link | Rating: 5.0
    30. Elena W.
    Conrad is a beautiful and modern hotel.  We stayed here for our wedding and it was perfect.  Most of their rooms were suites, so it was great for us to get ready during our wedding day. The suite was not too big, but def big enough.  We had an amazing view and two nights in a row they gave us complementary champaign.  I love the bathrooms, the shower and the toilet were separated.  All the restaurants were delicious and the lobby was mesmerizing. The only down side about Conrad was that they didn't have free wifi and its hard to get phone reception.  
    Will def be back!
    Oh and the location is either a love or hate.  It is kind of far from a lot of things but being in battery park, by the water is what it's all about!

    17/07/13 | Link | Rating: 4.0
    31. Matt S.
    incredible interior, just daunting.

    14/11/13 | Link | Rating: 4.0
    32. Rich H.
    Summary based on 1 stay (100th hotel review):
    --think this is an all suite hotel
    --soft opening after a renovation/conversion, so keep that in mind for calibration
    --very helpful, involved staff; extra star
    --no convenient AC power receptacles at the work desk!  Huh!  How can a modern business hotel miss this essential feature.  Luckily I carry a mini power strip, mostly for airports, so I was ok, but this could be a big problem for many.
    --new furnishings were off-gassing, which presumably will diminish before long
    --something was wrong with the room's air-con/heating, which meant 3 times up in the night to make adjustments.  Too bad this didn't show up earlier.  Oh well.  Hotel was sympathetic when I reported it the next day.
    --better than average fitness center
    --elevator alcove way too dark.  
    --roof top bar not open, but elevator signage mentioning this factoid missing
    --no fat free/skim milk in the restaurant for breakfast!  Huh?
    --breakfast seemed to be understaffed.  Slow service.
    --light indicating that the Do Not Disturb function was on was really hard to see
    --fewer taxis in the area than in many places, but convenient buses
    --many food options in the area
    --overly complex wifi signon, difficult from smartphones
    --no bathtub (doesn't matter to me, but some may care)
    --"rain" style shower head. Be careful turning it on to avoid getting doused with cold water.  Shower controls not clear.

    Style is like the Trafalgar in London, minimalist.  

    Many Conrads (SIN, HKG, BKK) have their stuffed toy already in the room.  Here you have to ask for it.

    28/04/12 | Link | Rating: 3.0
    33. Aydin B.
    My friend and I searched for a hotel that was conveniently located,  upscale, clean and modern. We got all that and more at the Conrad. The front desk service man at check-in gave us a great room on a high floor with a partial view, when I simply asked if it might be possible to get an upgrade. Everything about the room was excellent. It really felt like a perfectly appointed modern studio apartment (without the kitchen!). If we needed our own space, we simply pulled the soji screen-like modern door separating the sitting room from the bedroom and the bathroom.
    There was a slight issue with the mini-bar because we thought we could use it to put our own drinks like water in there, but we were wrong. Upon checkout I noticed a charge which had been reversed for usage of the mini-bar fridge. We really  enjoyed the gym, the proximity to the river and park, and the multitude of dining options all around the place. No free Wi-fi but that wasn't a big deal as we could use the business center if need be.

    28/07/13 | Link | Rating: 4.0
    34. Nicolette M.
    Very nice and luxurious hotel. The staff is excellent and they will accommodate any request. The best part is the breakfast vouchers that you get to use in their restaurant Atrio. The French press coffee is amazingly delicious.

    19/01/14 | Link | Rating: 4.0
    35. Andreina B.
    Loved this hotel! It is spacious and clean. I had a nice living room space area and the walk-in shower was amazing. Would definitely stay here again. There is not much going on around besides you being right up Goldman Sachs alley, but if you walk up a few blocks you will hit TriBeCa and hit up some more bars with some nice places to grab a bite to eat. Speaking of food I had the complimentary breakfast at the Conrad which was really good. Definitely recommend getting the Belgian waffle with fresh berries, granola and whip.

    11/12/12 | Link | Rating: 5.0
    36. Live F.
    Have stayed here twice, for a week each time, and looking forward to more. The Conrad is a wonderful property--modern, clean and quiet rooms, top-notch service, and in a nice location overlooking the Hudson and the Statue of Liberty.

    The roof top Loopy Doopy bar has terrific water views, and there's a Shake Shack two minutes away...

    28/08/12 | Link | Rating: 5.0
    37. BD K.
    People giving this place five stars leave me dumbfounded. Perhaps it is their first hotel experience? A five star hotel is a special treat that leaves you nothing to complain about, that makes your life easier in every way, and makes you glad you are there. That is not a description of this place.

    First, if your goal is to sleep, don't come here.

    The beds are incredibly uncomfortable, with weirdly oversized novelty pillows that are not meant for sleeping. The doors between rooms in the suite are literally transluscent sliding doors, so if anyone turns on a light in any part of the suite, your room gets flooded with soft unavoidable ambient light. If anyone makes a sound, the sliding doors will do nothing to block it. It's like living in a thatch hut.

    Second, they will nickel and dime you every chance they get. It is 15 dollars a day for internet service.

    Then there is the refrigerator.

    This Orwellian fridge is literally packed with drinks, with not even a cubic inch extra to store your own stuff. However, if you move anything to store your own food or drinks you get charged because they literally have sensors in place to tell them what you moved. Our baby needs milk, and they said they would charge us for everything we moved to store her milk.  So they brought us a freaking bucket of ice to put her milk bottles in. This is truly unbelievable.

    I could go on wit more reasons I don't like it (e.g., you have to walk a very long way to get from some rooms to the elevator), but this should be enough.

    I have had better experiences at 25 dollar motels in the middle of nowhere. This place sucks I want to jump off the balcony and end my misery.

    23/12/12 | Link | Rating: 1.0
    38. Emma L.
    Amazing rooftop bar with the icicle cocktail. I wasn't a guest of the hotel so I can't comment on the stay but the hotel is absolutely stunning.

    12/02/13 | Link | Rating: 4.0
    39. Jeff T.
    Hotel was nice. Formerly the Embassy Suites. They goofed on our room the first day and made up for it by compin' our breakfast in the restaurant. Def some good and bad staying here.

    Pros
    -  Breakfast (not the continental) in the restaurant is redonk!  Prob the best corned beef hash I've ever had
    -  French pressed coffee was mandatory on a daily basis
    -  Proximity to Battery Park, WTC, and the waterfront areas
    -  Cleanliness you would expect from a Hilton

    Cons
    -  Proximity to subway
    -  Had to switch rooms and I left my iPhone charger. Called front desk and they grilled me like no other. Dude, you either have it or you don't.
    -  No complimentary wifi
    -  Rooftop bar not open yet

    Overall, I'd stay again.

    08/05/12 | Link | Rating: 4.0
    40. Drew M.
    We did a last minute weekend deal at the Conrad.  Parked at Liberty Park and took the Ferry over which is a 2 min. walk to the hotel.  We were treated great from the min. we arrived.  Check in was excellent, the staff was great, they even did a room upgrade for us.  The hotel is modern and the room was very contemporary which we like.   Great shower, clean, comfortable, just a great room.

    We will go back...

    27/08/12 | Link | Rating: 5.0
    41. Andrea L.
    *Note: This review is for the Loopy Doopy rooftop bar only.*

    What a brilliant idea!  Let's put everyone out on the terrace right up against the hot summer sun.  Next, let's charge them $16 for the fancy popsicles (i.e., juice and water on a stick) that we skillfully stick in a giant glass of prosecco that's only a quarter full!  They'll buy them!  After all, we are a swanky rooftop bar!

    BUT, it is hot as balls out there and that 16-dollar-popsicle starts to sound pretty awesome.  If I have to be there anyway (ie, someone chose this bar for happy hour out of proximity to the office), I'm getting that $16 popsicle for sure.  After all, it beats paying $9 for a Stella, or worse, a Corona.  The place is even more awesome when you reenter the air conditioned premises and enjoy the sleek elevator ride back down.

    17/06/12 | Link | Rating: 3.0
    42. Erin B.
    What an unbelievable deal. The rooms are an amazing value, although going in the low season probably helped. Clean, high-tech, and the most relaxing shower I've ever taken. My boyfriend is very "green" minded, and even he couldn't pull himself away from it. Was also very impressed when we returned after dinner and requested some ice be brought up to our room so we could enjoy some night caps, but were told that it's their standard to stock every room with ice at night. Any place that anticipates my needs before I have to ask is worth 5 stars in my book. The valet runs $65 here, but park across the street for $50.

    03/04/14 | Link | Rating: 5.0
    43. Tony Y.
    We stayed at the Conrad Hotel for a week while visiting New York City. It was a great stay. I believe all of the rooms are suites with nice finishings and great staff. My only complaint is that the concierge was not very friendly when we asked about tips for sight seeing in the city; however, Tio the bellhop was phenomenal in providing tips on what to see. Other than that the hotel was a nice and clean place to stay with prompt service.

    16/08/12 | Link | Rating: 4.0
    44. PC P.
    Nice Hotel but has an obstructed river view .  Rooms are nice with living area and separate shower room .... Area is quiet but for the price....not sure if it's worth it.

    30/08/13 | Link | Rating: 4.0
    45. Delilah B.
    This hotel hits the high bar for everything I love. Staying here about 8 weeks after they opened, there were no disappointments.

    - The interior design, the instant you enter, is amazing. Truly incredible.
    - The staff are lovely
    - My room (suite, actually) faced the river. Incredible view, lots of square footage, comfy bed
    - Beautiful hotel bars, in lobby and rooftop

    No complaints. This is a special hotel.

    22/05/12 | Link | Rating: 5.0
    46. Aisha W.
    EXCELLENT service and rooms.  We had the suit (a complimentary upgrade because we came on our wedding night) and fell in love with the room).  Modern, exceptionally clean, and HUGE. It was very apartment-looking which can be a high and a low depending on your taste but we are still fans of this place. Thumbs up!

    30/08/13 | Link | Rating: 4.0
    47. Alex G.
    What's not to love? It's a brand-spanking new hotel right across the street from my company's NY office. It's truly a luxury hotel with two TVs in each room (why?) a wonderful showerhead and super soft terry cloth robe. I couldn't get myself to get out of it to go to work.

    I usually like to stay in more Boutique-y hotels like the Smythe Tribeca down the street, but this one actually has cell reception, which is important for this iPhone-addicted girl.

    I also received a hand-written welcome note and delicious chocolates in my room from the front desk. Yum. The perfect after dinner snack. yes, I ate all four. Back off :-)

    31/05/12 | Link | Rating: 4.0
    48. Marilyn C.
    Stayed here for 2 nights over Columbus Day Weekend.  This is a great hotel for NYC and a great hotel in general.  I thought the room design was modern and roomy.  Will def. add this to my go to places to stay in NY.

    13/11/12 | Link | Rating: 4.0
    49. S J.
    The hotel lobby is beautiful and the room was very nice and clean.  The receptionist was warm and efficient.  Loved the "smart" light switches and privacy settings.  My only minor complaints are that the coffee machine wasn't working and they didn't have decaf tea in the room, which my wife prefers.   I also appreciated that they had 4 bath towels in the room, not the usual two.

    02/12/13 | Link | Rating: 5.0
    50. Rodney P.
    Truly enjoyed our suite at The Conrad.

    Attention to detail throughout the hotel was beautiful and obvious.

    The rooms are very well designed with opaque glass walls to the vanity/bath area and shower; allowing light to move between all of the spaces.

    We were surprised with a beautiful view of the Irish Hunger Memorial and the Hudson river through the gap in the buildings. Although our room was only on the third floor, it was quiet.

    Accommodating staff and room service was very kind to honor unique requests.

    The neighborhood is calm, clean and away from the tourist throngs at the One World Trade Center site (thankfully).

    After finding this location, our future travel to NYC will find us searching for rooms at The Conrad. We didn't want to leave.

    06/05/13 | Link | Rating: 5.0
    51. Jenna L.
    "Conrad, what?", I asked.  I immediately turned to google to check out the quality, reputation and safety of this "Conrad" prior to my parents visit.   To my surprise, Conrad is downtown Manhattan's version of Waldorf Astoria, both being the two luxury hotels owned by Hilton.

    Since that visit in November, my parents stay at Conrad each time they visit.  The rooms are over-sized, with modern and comfortable, quality furniture and linens.  The staff is outstanding, being courteous, friendly and super helpful.  

    My favorite feature of Conrad is the wonderfully chic, contemporary lobby, with Atrio Wine Bar & Restaurant.  When meeting my parents, I never fail to arrive early enough to enjoy a pre-family glass of vino.  Situated only steps from the Hudson, the location is ideal for after-dinner walks along the water too.  

    As a fun fact, it was Conrad (Hilton) who opened the first Hilton hotel.   Naturally.

    30/08/12 | Link | Rating: 4.0
    52. Ann S.
    Stayed here this past weekend and the hotel was amazing. My boyfriend and I are both in the hotel industry and can be picky at times. From the decor of the lobby, to the excellent service and spacious rooms, we will definitely be staying here again.

    18/05/14 | Link | Rating: 5.0
    53. Tracie L.
    DEFINITELY 5 star hotel!!! The interior of this place reminds me of the Aria in Las Vegas. Very chic & modern. Came here week of thanksgiving and it wasn't too busy. My friends and I stayed in their suite which came w/ 1 queen bed and a pullout queen sofa bed. If I could live in this hotel I probably would. The rooms are awesome with everything being activated by touch. Very clean and being that it's NY I was scared of finding bed bugs but NONE AT ALL!

    Positives:
    -Big room, 2 big screen tv's & big comfy bed. Room wasn't all dry & stuffy even though we had the heater on. Blankets were fluffy just the way I like it
    -FABULOUS GYM! My god I was on vacation, but loved that this gym was open 24 hours. All the equipment was so new and clean. There are towels, water bottles, and  fruits for you. The treadmills/bikes/other cardio machines face the window w/ great scenery for your morning run :) The treadmill was awesome because you can select either a screen showing you running around a track or through mountain terrain. There were a good selection of weights and nice big mirror. Best gym I've ever been to!
    -Room service was great & friendly. They greet you every morning. Also they always have someone in the front opening the door for you
    -Free continental breakfast. Very yummy ham & cheese croissants & naked juice as well as other selections
    -Very close to many shops such as Whole foods, shake shack, regals, and starbucks as well as the library
    - The business room inside (you have to ask where it is) was very awesome. Free printing and computer usage if you didn't bring your own laptop.
    - Beautiful view in the mornings of the lake

    Cons:
    -Close to a huge lake so it was freezing and windy every night we walked back to the hotel from the subway
    -Wasn't too close to the subway. You have to walk for a bit

    Overall, GREAT stay, but expensive even though we had a Goldman Sachs discount. However, it was worth the price :)

    11/12/12 | Link | Rating: 5.0
    54. Roya W.
    It's pretty good service and new hotel. The room is big compare to other NYC hotels. Jo just don't understand why hotel is charging for wifi.... Btw, the room service is bit long-waiting.

    27/12/13 | Link | Rating: 4.0
    55. Maria L.
    The view from the hotel is to die for.
    The location is very calming and relaxing.
    The design of the hotel is very chic and contemporary.
    The size of the room is big and worth the buck.

    So why is it losing 2 stars? It's for what they lack.
    You pay a good amount of money and expect at least free wifi. I mean c'mon, holiday inn has free wifi.
    No refrigerator, but one can be given upon request with a flat fee of of course.
    No ice machine. Have to request ice and call housekeeping.
    Unfortunately one star is lost from the staff. The front desk people weren't very welcoming and they make me question a second stay.

    But if you must stay somewhere in NY, this hotel is a good option.

    10/04/13 | Link | Rating: 3.0
    56. dima m.
    Nice rooms but after paying 449 per night, they still want to charge for WiFi?!  Ridiculous.  Small details not good.  Won't stay here again.

    03/11/13 | Link | Rating: 1.0
    57. Kaitlyn F.
    When I think 5 stars I think of an old world, regal feel.  A Ritz, if you will.

    The Conrad is the opposite.  Very plain/modern/simple.  The service was nice, the rooms were nice and the shower amazing!

    I give it a 4 because for a 5 star hotel I expect to see more staff and a little more frills.  This definitely wasn't the case here, but I still enjoyed my stay.

    12/09/13 | Link | Rating: 4.0
    58. Conrad W.
    I've never stayed here, but i've seen the lobby and bar. It's really nice inside and the bar looked sick. If I had a million dollars i'd buy a room for a night, but you can tell me how it is.

    01/12/13 | Link | Rating: 4.0
    59. Aaron W.
    We've stayed at Conrad's before and know what to expect -- beautiful aesthetics, tremendous service, and luxurious rooms. Most of that is present at this Conrad, but it was not quite up to par with the others. The service was great, although not as overwhelming as past experiences. In other Conrads, people would go out of their way to help us. This time people were less approaching which may say more about NYC than this property. The rooftop wine bar was a decent feature with a good view. And the location near Battery Park City and 9/11 Memorial is also terrific. The biggest issue was with breakfast. We are Gold Hilton Honors members and were surprised at the limited menu for us. The Continental breakfast at Hampton would have been better. The food was fine, just not the best selection. Also be warned that this Conrad is right next to the Goldman Sachs building and not far from the stock exchange, so there are a lot more business than tourist clientele. We were the latter and felt a little weird at breakfast.

    05/08/14 | Link | Rating: 4.0
    60. Jeff F.
    Here's the Cliff-Notes version from my stay last weekend:
    - easily one of the best properties in the Hilton Portfolio and somehow blows away my favorite Conrad in Chicago - this property is simply a cut above in the same way the DeWit is a different league than any other Conrad
    - Excellent rooms, service, amenities
    - Location is a lock for pleasure (if you recognize Time Square isn't NYC) and for business if you have meetings around Varick (think AMEX)
    - The only reason I'm not giving the Conrad 5 stars is because their breakfast option for Gold/Diamond sucks. The marketing response from the Conrad will be, "We can assure you that we are following standard Hilton HHonors Gold membership benefits which includes this option of complimentary continental breakfast daily."

    Here's my two-fold response: (1) what you're offering is not a continental breakfast - it's a crappy breadbasket and I've never seen Hilton, Marriott, W, Westin, JW, Luxury or Autograph Collection property try and pull this. (2) If the goal of the property was to follow standards, you wouldn't have built a spectacular property that clearly wants to be exceptional versus acceptable.

    29/04/12 | Link | Rating: 4.0
    61. Kathleen F.
    Just went to this newly renovated hotel for a friend's bachelorette party.  Gorgeous location, and definitely the best hotel i've ever stayed at in NY totally worth the $.  The staff is incredibly friendly, helpful, and down to earth.  The rooms are spacious, comfortable and super modern which was really nice.  In addition you are right across from Battery Park and can go for a walk and enjoy the beautiful space and views of the statute of liberty.

    The upstairs bar, while pricey, is amazing!!  The rooftop bar has views of the water and statue of liberty.  Their snacks are delicious (get the parm truffle chips!!) and their cocktails are creative.   Must try are the cocktail popsicles, they are fruity cocktail pops served in a glass of prosecco, amazing!

    I was here w' friends but want to come back for a romantic weekend with my BF, the perfect spot if you want to spend a relaxing weekend in NY.

    14/05/12 | Link | Rating: 5.0
    62. Zorro J.
    Favorite Hotel in NYC.

    To sum up my review, I want to live here.

    The suites are beautifully furnished and designed to make great use of the space. The lighting is controlled by center panel touchpads. The closets have modern built-in wood paneling. The bedding is soft luxurious down-feather comforter and pillows. The suites have a desk and as a Hilton member, I got free wifi that worked so much better than any other hotel wifi.  If you get a view, you will face an unobstructed harbor/ city view. The bathrooms have modern sinks, back lit mirror, and a rain shower with temperature gauge controls. The rooms are separated by Japanese style Shoji sliding doors. They have 2x per day housekeeping service.

    The lobby is spacious, the ceiling over the center atrium towers over 15 floors. There is a rooftop bar and a downstairs restaurant. Breakfast came with our room since we had Hilton Rewards member coupons, otherwise it's a pretty expensive $20/per person (there's a bagel cafe literally 1 block out the back of the hotel if you would rather save the money).

    The location is so much more peaceful than many of the other congested parts of the city. It overlooks a park. It's safe, in fact you need your key to use the elevator.  It's in downtown, so it's not the happening area and that is really the only drawback. Restaurants, museums, and other points of interest are far. If you need to be in wall street, Chelsea, Chelsea Piers, or Downtown, it's walkable if not a quick taxi ride.

    01/08/13 | Link | Rating: 5.0
    63. Howard H.
    While impressive in looks this hotel could not be farther from a "5 Star" property. This is obvious from the moment you arrive on the property. With no door staff in sight you are left to fight the slew of gypsy cabs and car services for a place to unload your luggage. Then wait for 15 minutes until someone finally sends someone down to ask if you actually want to park your car. That same person then asks if you need help with your luggage with no cart or other assistance in sight. So after navigating the escalator with 4 bags we arrive at the front desk. One customer at the desk socializing  with the one person working. We literally stood there for another 8-10 minutes while they finished their conversation or perhaps until the staffer noticed there were real customers there! Finally checked in we arrive at our room to find a cavernous space by NYC standards filled with minimalist (read borderline useless) furnishings, especially in the bathroom with minute sinks and absolutely NO shelf space for toiletries. Couple that with a lighting system that you need an MIT grad to work and the whole experience just screams useless. For the money there are real 5-star accommodations nearby and 3 and 4 star even closer that would far surpass the offerings of this establishment. Basically, look elsewhere for service and true comfort.

    Ps- we had an issue that required security come to our room. 15 minutes on a Friday night to get a security guard. Gee makes you feel safe...

    14/12/13 | Link | Rating: 1.0
    64. Katie C.
    I'd like to congratulate the Conrad Hotel for having the best quasi-public restrooms in the city.

    21/12/13 | Link | Rating: 4.0
    65. Crystine W.
    This will be a long review so if you're looking for something short: Should you book the Conrad?  YUP, and here's why:

    Hospitality: Their customer service really cannot be beat.  Smiles greet you all around and - this freaked me out a bit - every single person I passed at the front desk, hallway, etc -  knew my name and greeted me as I walked by.  This is before I gave them any sort of I.D. and I did not have to give them any sort of introduction.  Either I really made an impression during the booking process or this is just their specific attention to detail (I'm going with the latter).  They catered to my every need and even went out of their way to predict my future needs so that I would not have to worry about them.  

    Meeting space: Conference Manager is super accommodating and the spaces are well-organized and capable of fulfilling just about any meeting need.  Highly recommended.  

    Hotel Room(s): The hotel room reminds me of a comfortable studio space.  All of the TV screens in your hotel room will welcome you and all of the hotel staff are extremely accommodating.  Prime location - my river views were thoroughly enjoyed throughout my stay.  

    They have a really neat in-room dining ordering system where you can do it straight from the TV.  I added some special instructions to mine (took a while) and then it wouldn't allow me to do the checkout option so I ended up calling anyway, but I like the idea.  Now just tweak it to perfection, Conrad :).  

    Prime location: Next to the river.  'Nuff said.

    In-room dining: Everything was prepared to perfection except for the chai latte I ordered.  I ordered their farm fresh berries, oatmeal, and Chai latte for breakfast.  Berries were indeed farm-fresh and the oatmeal was pretty good.  I specified 8:00AM delivery time and they rang at exactly 7:59AM with my food.  The Chai latte arrived lukewarm-cold and that kinda stank since I did not have a microwave to heat it back up.

    13/04/12 | Link | Rating: 5.0
    66. Mr. Bean Z.
    The Conrad New York is situated in Battery Park, right along the Hudson River. It's close enough to be within minutes of nightlife, yet distant enough to be away from train noise and street chaos. You can even get a clean look from the boardwalk at the Statue of Lucifer. I mean Statue of Liberty, but that's another topic in itself...

    I can't speak for all Conrad Hotels worldwide, but this spot in particular is super clean and has a huge check-in and seating area. The entire lobby is enormous actually, to where it's almost overwhelming. Check-in took a little longer than desired, but that's expected given it was a Saturday.

    The hotel room layout was unique in that the common room and bedroom was separated by the bar and toilet/shower area (toilet and shower are separate). There are even sliding doors that allow you close out and section each room, helpful for muffling the snore-heavy guest mate. Asshole.

    The Conrad experience yielded fun memories and one of the best nights sleep I had in a while. I felt as if I was sleeping on a cloud. King size bed for one? I spoil myself.

    The rooftop bar is also a must see for guests, weather permitting. A great view of The Hudson and Jersey.

    Go Red Sox.

    *Beantowns Finest*

    21/11/12 | Link | Rating: 4.0
    67. Birgit W.
    Very sleek/modern hotel in the Battery Park neighborhood. Rooms are large, with a living room area and a large size bath and shower. All very clean and chic, with bathrobe and slippers to match, serves as the perfect place to unwind after a hard shopping day. The hotel having 15 floors as well as the area being mostly residential helps getting away from the usual Manhattan "sound stage" of ambulance horns etc. - great if you need your beauty sleep :-)
    We found staff to be very courteous and friendly, even letting us park our car in front for no charge (parking in NY is a nightmare otherwise) while we were having dinner upstairs and then taking the car back to the car rental place more than an hour later.
    We found no fault with the hotel apart from the price which is quite steep and the distance to the next subway station - if you are not good on foot the distance might be off-putting.
    Other than that Battery Park is a great neighborhood and if you like walking you'll have easy access to Greenwich Village and Soho.

    02/06/13 | Link | Rating: 4.0
    68. Julia S.
    (+)
    - clean, modern room
    - rooftop bar has a great view at night
    - close to world trade center and a shake shack around the corner

    (-)
    - gave us wrong room initially
    - not close to subway
    - weird tv/closet stand in the bedroom...

    Got a good deal here because of it being new, about 139 each for 5 people from fri-sun (2 nights).

    There are stairs/escalator you have to go up when you enter just to get to the lobby. The lobby was very spacious and modern feeling with a cool display/figure hanging from the ceiling. Got there early and tried for an early check in but alas, no luck so we left to explore and came back later.

    Our room was supposed to be two queens but they gave us one king. Had to call and get that sorted out, also ended up waiting longer for our bags because they brought it to the first room instead of the one we switched to. The inside was clean and nice looking. Had fancy shower controls that took a while to figure out. Didn't like the bathroom door because it didn't lock plus there was a small sliver of space all around it so that it was slightly smaller than the door frame, way to decrease our privacy even more. Also, the "closet" door in the bedroom on the far left side of the TV didn't open and if you looked around the corner you could see the unfinished empty space that was covering up an awkward corner, would have thought a place like this would at least cover that up.....

    Location is not ideal unless you want somewhere not close to anything (except the world trade center). It does make the area quieter and more peaceful for those who are looking for that. Love that shake shack was around the corner within short walking distance.

    Didn't live up to my standards, was hoping that quality and service would blow me away and make up for the location but not so much. If rates went lower than what I paid this time, I might consider staying here again, otherwise pass.

    19/06/12 | Link | Rating: 3.0
    69. Scott M.
    Booked the Conrad in June because of their free parking rate and great reviews.
    The hotel is nice, very large and has a chain feel to it.
    I felt at check in there was a lack of TLC or appreciation along with any sort of orientation just checks in and here is your key.
    The rooms are sterile and cold but very spacious. Probably the largest hotel room I have ever stayed in in Manhattan. If you want to walk or run the battery great location. If you are a subway person, not a good location. Unfortunately for me who usually walks everywhere it poured this weekend. The Conrad is far from any subway line so I was held hostage to taxis. If it had been a nicer weekend I probably wouldn't have minded the location.
    Unfortunately for my NYC needs I will probably not stay there again. It is a nice spacious hotel but out of the way even as far as downtown is concerned.

    22/07/13 | Link | Rating: 4.0
    70. Justin A.
    Eh. I don't see how The Conrad is a 5 star hotel.

    My girlfriend and I stayed here after getting very drunk and didn't feel like driving home or spending more for a hotel elsewhere.

    The hotel is cool but is still just a refurbished Embassy. That leads to some drawbacks design wise that you wouldn't expect in a higher rated hotel. Mainly...the hotel only has elevators on one side of the hotel when there are rooms are set up like this: ]

    besides that, the rooms are nice and large. Be sure you aren't near the office building though!

    11/12/12 | Link | Rating: 3.0
    71. Ina L.
    Great view from their rooftop bar! But you better be willing to pay $15 for a glass of their house wine. The hotel shares the building with the Regal Movie Theater, sits directly across the 200 West Street Goldman Sachs, and shares the atrium with nearby residents, businessmen, tourists, and high school students from Stuyvesant. It's a mecca of people, which can be a bit overwhelming for everyone alike.

    06/07/13 | Link | Rating: 3.0
    72. Chris J.
    A little late, but a couple of my buddies and I stayed here for two of my friends birthdays on a Saturday night in mid January. The lobby is beautifully decorated and we were checked in by Lori, who provided top level service and helped make our stay phenomenal. My friend asked if they did anything for birthdays, she went above and beyond. Lori sent us up a bottle of champagne, as well as upgrading us to the King Premiere Suite. The suite decor was very nice, with plenty of room for the 4 of us. I've stayed at the Conrad previous to that, and have already booked a few future reservations. Great spot in downtown Manhattan.

    29/07/14 | Link | Rating: 5.0
    73. Brandon M.
    I came here for 4 days and it was the best hotel I ever stayed at in my life. The staff kept the hotel very clean and they were so nice and helped us because it was are first time. The hotel was amazing the place had a nice design I loved it. They are kid friendly too. The beds are really nice and comfortable. The whole hotel was really nice and the rooms were amazing. Love this hotel and will always come back because it's the best hotel in downtown New York and probably the best one in New York City.

    22/04/14 | Link | Rating: 5.0
    74. Kris B.
    Conveniently located for my occupation, close to the subways and ferries, and upstairs from a Shake Shack.  Other nice pluses include daily turn-down service, water and towels for after your run (of which I did not partake), and bartenders with a sense of humor.

    22/09/13 | Link | Rating: 4.0
    75. Olga S.
    This place is really great -- the management and the staff are what really make the difference. Even before you check in they do whatever they can to make your stay perfect. The hotel has an elegant yet very approachable ambiance, beautifully situated overlooking Hudson River. We woke up to stunning views every morning. Rooms are spotless and very high tech. Lights in each room, housekeeping and temperature all are controlled with a press of the button on the wall panel. What I liked the most about the room was very spacious rainfall shower. It was probably the largest hotel shower I've seen. Another perk was good Espresso machine. Just what I needed to keep up with the "city that never sleeps"

    Staff really attends to each one of your needs. It was raining first two days we were there and front-desk offered us complementary umbrellas when they saw us leaving the hotel. Also we used some late night dinning tips from night front-desk staff and we were very pleased.

    I would like to thank Jimmy - the general manager and his team for taking such a good care of us. I highly recommended this hotel and will definitely stay again

    15/04/13 | Link | Rating: 5.0
    76. Sally M.
    The Conrad in New York is one of the best hotels we've stayed in. From Solomon who took our bags and parked our car to Andy the concierge. The service was outstanding! We were early checking in so our room wasn't ready. When we came back to get our keys and saw our room we were amazed! A river view and all the amenities. We were out touring the next day and came back to the room to find a bottle of champagne fruit basket and chocolates. Did I mention the hand written note from the front desk saying they were sorry the room wasn't ready?
    Amazing service!!
    Thank you

    02/07/14 | Link | Rating: 5.0
    77. Jennifer C.
    -1 for the long blonde hair I found in the bath tub.. I have black hair that's never been dyed..

    Luxury Suite. I loved everything about it except for that hair in the tub, and how the bathtub can only fit one person or two five ft girls I guess.

    23/09/13 | Link | Rating: 4.0
    78. Renzo T.
    Wonderful hotel so futuristic! Make sure you head over to the restaurant for some really great food! The meatballs are so succulent and the drinks are really expertly made. If you are into really modern futuristic design this is the place to go!

    16/11/13 | Link | Rating: 5.0
    79. Nicole P.
    Great hotel in Financial District area. I had a perfect view of the Freedom Tower right outside my window. Huge lobby and very modern - rooms are spacious and lighting is done to perfection (as a makeup junkie that needs the right lighting - this is a huge plus to me). Restaurant and spacious movie theater within the building.

    If you visit from May-October there is a rooftop bar that is open as long as the weather is nice.  :)

    28/02/13 | Link | Rating: 4.0
    80. Rena K.
    seriously, best bang for your buck hotel in the city!

    everyone knows how pricy nyc hotels are and how much space you usually get for a whopping $250+ a night -- basically just enough room for a tiny bathroom and a queen bed.

    the conrad is a beautiful hotel with spacious rooms. seriously have never been in a hotel in nyc with that much space! i got the most basic room, but was presented with a expansive room that included a sofa/lounge area, a huge room for a shower, a huge bathroom, and another room for 2 beds. this was all for just a little above $200+ a night.

    the lobby is also quite beautiful and the Regal theaters are located in the space -- quite convenient for guests.

    i am definitely coming back here and would recommend anyone visiting nyc to stay here.

    18/05/14 | Link | Rating: 5.0
    81. Charlynne C.
    The Conrad Hotel is one of the best hotels I've stayed at EVER.

    I spent a night here for my girlf's bachelorette party. Our double bed suites were so spacious, you can easily fit 6 people comfortably for a night. I love that they offered a wet bar in the room, a great place to set up drinks. The room also had a separate living area from the bedroom, which I really thought was important for our party. The bathroom and shower were also separate, so one girl was able to shower while the others were able to put their make up on at the sink. Total plus!

    The lobby was so modern, it had a cool different vibe that I've never seen at a hotel before. Also the hotel over looked the Hudson, so it had great views of Jersey. We took some amazing pictures. The concierge and bellhop were also quite helpful.

    The only negatives I can mention is that there is a restocking fee ($25) if you take out anything from the mini fridge in the room to add your personal items. Also, no free wifi. It also took us about an hour to get ice from the front desk.

    Otherwise, I would definitely recommend staying at the Conrad.

    09/04/13 | Link | Rating: 4.0
    82. Dario C.
    Set in a quiet part of the financial district, the hotel is trendy and unique! We stayed 3 nights in a King Deluxe suite on the 14th floor, which had lots of space for a New York hotel room. We especially loved the bed and shower! We had dinner at the restaurant... a little expensive but delicious! We watched 2 movies at the Regal Cinemas located within the hotel. We were also close to 3 subway stations (one of them going to NJ). Great customer service and amenities. New Yorkers are nice and helpful so if you are lost, ASK! By the way, we conveniently reserved the room two months in advance through Expedia. Thank you for a great stay at your hotel!

    27/12/13 | Link | Rating: 4.0
    83. Sofia L.
    We stayed at the Conrad for my boyfriend's birthday and had an amazing experience! The staff was extremely welcoming and professional! The room was big, which is sometimes rare in NYC, with amazing beds. We were close to restaurants and the subway and there was always a taxi available for us. I would recommend this hotel to all my friends and family.

    20/10/14 | Link | Rating: 5.0
    84. Jim R.
    My wife and daughter spent two nights here with extended family and they all came home raving about The Conrad.  They said:

    1)  Very spacious rooms that were modern with excellent technology features.
    2)  Very accommodating and gracious staff.
    3)  Quiet location compared to most NYC Hotel options.
    4)  They would definitely stay here again.  While they planned to be near Times Square and the theaters for much of the trip - they had absolutely no problem cabbing up and downtown in order to stay at such a nice hotel.

    You know it's a good Hotel when there is talk about going back to the Hotel simply to relax.

    Best part is that this was one of the more reasonable rooms for the dates travelled at abut $250/night.

    10/08/14 | Link | Rating: 5.0
    85. Cymbre M.
    My fiance and I came here after our commitment for a mini honeymoon. We booked the room over hotels.com and got a great deal. We mentioned on the reservation that it was out honeymoon, not really expecting anything.
    First of all this hotel is in a superb location, it is right near the Hudson with plenty of space and a walkway. We saw a baseball field and discovered a park built into a hill with a huge slide. There is also a Regal Cinema built into the hotel and a Shake Shake. The movie theater is small with not that many playing times, but very convenient. The Shake Shack is crowded, but that comes with its popularity. This area offers a very different vibe from the rest of New York.
    The entrance to the hotel starts out with some skewed stairs that looks amazing, large scale art, and dangling metal frames. There are huge modern couches where my fiance sat while I checked in.
    They were very nice checking us in, but they didn't upgrade us like some honeymooning couples had mentioned. I wasn't disappointed, the normal room was large enough.
    You need your key to take the elevator off, it was kind of confusing, and we probably looked a little bit ridiculous, but that is great for security.
    The view from the walkway looking down on the lobby is awesome. It makes the hotel seem taller than it actually is.
    The room was exquisite. There was a nice couch and very awesome chair in the living room, along with a desk and tv. Glass screens separate that from the kitchen area and bathroom, then another screen to the bedroom.  
    The bathroom has a toilet and beautiful sink with a large mirror, it is modern and clean. There were extra towels and larger toiletries than I am used to at a hotel. They were all aromatherapy and smelled awesome.
    The shower was the highlight for me. It was huge and had a rainfall shower head. I didn't mind at all that is was not part of the toilet area.
    There was a full set of glass wear, an espresso machine, and a fully stocked mini fridge. We tried to move the stuff around to put our own things in, but apparently it is motion sensored so they charged us for everything we moved. However, when we asked, they took the charges off and brought us our own fridge.
    the bed was huge and so soft, I just wish the pillows were thinner, fluffy is not always better. I loved the soft bathrobe, but there was only one. I thought it said two on the website.
    The hotel brought us white wine and macaroons for our honeymoon. That was an awesome touch, we were so surprised.
    The room service was tasty but pricey.
    Overall this was an awesome hotel for the room alone. Best room I have seen so far.

    16/03/14 | Link | Rating: 5.0
    86. Adam B.
    Great hotel.  Very upscale... has a few issues that keep it from being 5 stars, namely, the non-classical layout is more akin to an embassy suites than it is to a normal hotel.  Everything else is top notch though, bed quality, service level, and the bathroom with the rain shower head was fantastic as well.

    25/04/14 | Link | Rating: 4.0
    87. Billy H.
    Awesome hotel. Definitely in my top 3. Friendly staff, great rooms, rooftop bar with a great view. Close to a ton of restaurants and water transportation to get up and down the island. We usually stay in central manhattan or the upper west side but the Conrad is definitely a super nice hotel in a great spot.

    20/08/14 | Link | Rating: 5.0
    88. NY C.
    This hotel makes my top three in favorite hotels of New York.The entry and lobby area were to die for- absolutely beautiful. As an architect, I can appreciate the grand entry and contemporary interiors of the atrium. I stayed in a riverview King Deluxe suite and everything was neat and clean. Extra points for luxury, the beautiful view, and the friendly and respectful staff. No complaints about this hotel. I will definitely consider staying here again.

    15/12/14 | Link | Rating: 5.0
    89. Allison M.
    When you miss the ferry back to NJ (as I did) and have some time to kill, walk over here and grab a smart cocktail or cup of coffee at the gorgeous bar.  I'd probably stay here too, should a reason arise for me to stay downtown.

    24/12/13 | Link | Rating: 4.0
    90. Patrick B.
    The Conrad is a certainly a pleasant surprise in Battery Park City.  I like to stay away from the crowds when visiting NYC (which is often)...  I like Tribeca .. but have been staying at the Conrad the last few trips.  The pluses?...  The large rooms, the shower, the location, the Lobby and the restaurant (North End Grill).  All fantastic.  They could improve the room service quality, the bath amenities and the fact that the fire alarm has gone off twice in the middle of the night... a bit startling and hard to get back to sleep.  Other than that... I really like this hotel....

    01/01/14 | Link | Rating: 4.0
    91. Amy T.
    Spectacular boutique hotel.

    Great hotel and service. Each room has a Nescafe Pixie. I'm definitely staying here the next time I'm in NYC!

    19/01/14 | Link | Rating: 5.0
    92. Nakia S.
    Really enjoyed my stay here! I came just for a night of R & R and enjoy some time alone. It was better than what I expected my experience to be. The place is beautiful, very beautiful decor and modern art. The rooms are large, with separate area for the bedroom and livingroom. Flatscreens in bedroom & LR....SPOTLESS hotel! Robes and slippers in the closet, very chic.

    The staff was very professional, even the housekeeping staff. Room service was quick and accomodating. They have a rooftop that overlooks the Hudson river...AMAZING view! The ambiance is unbelievable, made me appreciate NY a little more.

    In the area, you can walk along the promenade area. Not much traffic because it is residential (more Upper class folks) There's a movie theatre about a block away and a small shopping area (not like a retail dept store..knick knacks and tourist ).
    Different crowds of people there...tourist, families, singles, couples...everyone seemed captivated by the ambiance.

    Plenty of local coffee shops for the New York feel.  There's plenty of shopping and things to do in the vicinity. Close to the World Trade site (walking distance) Shopping areas, Century 21, Greenwhich Village, Soho area, not far from Midtown Manhattan. The subway is not far away but a bit of a walk. ***Don't walk over the bridge if your not in shape because there is a  VERY steep stairwell you must walk to cross over*** you can walk around the bridge.

    There is a restaurant in the lobby but obviously over priced. The food is good but not worth the $$$. You're better off venturing out in the City for grub.

    This place will not disappoint you.

    04/06/13 | Link | Rating: 4.0
    93. Stephen H.
    Ultra modern hotel in a quiet area close to the trade center. Was here for a business meeting and liked my stay.  Room was in the 2nd floor and very quiet - which would likely have been unbearably loud in other parts of Manhattan. Only possible downside is that there's not a much in the way of dining or nightlife in the immediate area - which might a be plus for others, depending upon your point if view. It's a bit of a walk to the nearest subway station. If you are here as a tourist and will likely be spending a lot of time in midtown then there's probably better options.

    11/10/14 | Link | Rating: 4.0
    94. Julie C.
    I love this rooftop bar!

    Great view, great during sunset and a chill environment to come grab some good drinks.

    Place/ Seating:

    The view is of the ocean and I believe Jersey City. It's a nice simple set up with a few couch seats and tables and tables near the bar to put your drinks down.

    Drink recommendation:

    Prosecco with a Popsicle (made of liquor) in it. It's yummy and they have different flavor Popsicles: peach (yum), strawberry (yum), passion fruit, and I think mango.

    My favorite time to come here with my group was sunset with my glass of prosecco.

    Enjoy!

    p.s. Was here in Summer time, don't know if they change it during other seasons.

    20/09/12 | Link | Rating: 5.0
    95. Mathew M.
    I've stayed at quite a number of hotels in the city including the Waldorf but this was my favorite one. Really nice, beautiful and classy rooms. The bed was so comfortable me and my wife didn't want to get up each morning. There's also a rooftop bar we went to one night which was nice. Def a must stay if you're in the area!

    07/07/14 | Link | Rating: 5.0
    96. Amy L.
    Excellent service was able to check right in. Room was beautiful, very confront able bed and pillows, nice parlor, two TVs and the shower was awesome!  We will definitely come back.

    15/11/14 | Link | Rating: 5.0
    97. Cheri Y.
    Hubby and I stayed here one night.  We checked in and was lucky enough to get the top floor, the views are truly spectaular.  I got full views of the Hudson river, boats, skyline skyccraper big apple views! Amazballs! That in itself is worth the stay.

    Our room had a fantastic two person shower very mod chic & sleek sexy bath. Contemporary throughout.  Low platform bed seferra linens, robes the whole thing.  Very nice.  Also a separate sitting area with 2nd flatscreen.  

    The room would have been perfect if it would not have been for the obvious sex stains on the very beautiful contemporary chair in the living area.  The chair needed to be removed or the very least cleaned :( discusting.

    Hubby had business in the hotel and we met several people at the hotel bar in the lobby and had some cocktails.  The hotel bar was quite nice and the open lobby area with giant round cushion seating area was interesting as was the giant commercial artwork.  The carpet however was completely worn & soiled in many many giant areas! I think a hotel of this size & price should have long had the carpet replaced and the chair in our room was completely unaccetable :(

    Will not be back :(

    01/07/13 | Link | Rating: 2.0
    98. Jared H.
    This is a spacious, beautiful hotel. It's an all-suite hotel, meaning you're guaranteed to have all the space you need. The bathroom - with separate toilet and shower - was clean and the bed was seriously comfortable. The robes left me speechless; seriously, use the robes. The slippers were too big for my ginormous feet, but other than that, the amenities were fantastic. The lobby is massive and has an industrial feeling, with modern original art pieces lining the walls. Highly recommended!

    17/11/14 | Link | Rating: 5.0
    99. Christine N.
    I think for the purpose this hotel is to serve, it functions well.  It is located across from the Goldman building, and is owned by GS.  This is more a business hotel than anything else.  It has modern decor and a beautiful distinctive lobby and the emptiest movie theatre attached (the Regal Cinemas BPC), which is great for hotel guests not looking to go far and that enclave has cafes, delis, a Shake Shack, the water, and Tribeca just a block away.  

    One of my colleagues had mentioned he sometimes comes here after work cause of their Loopy Droopy rooftop bar that overlooks the Hudson, but it closes at 10 pm on weekends and is only open from May to October.

    I accidentally stopped in here to see a movie on a Saturday night at the Regal Cinemas and came back the next day to have brunch here after having been blown away by the lobby.  The food is like American with a Mediterranean flaire (like eggs benedict with spices and potato side with what seemed like curry mixed-in).  I wish they would just stick to real American food, which is probably what business travelers and tourists crave anyways rather than this fusion nonsense.  It was good and seemed fancy, but never been fond of fusion breakfasts especially in this country (when abroad, I understand).  I ilke my breakfasts as American as they come with no spices or curry or Mediterranean flaire.  The ambience is nice though with them playing soothing elevator music (conducive to getting business done) and lounge couches for business folks on their laptops.

    I still have to give it four stars though for the amazing lobby that compelled me to come back the next day.

    29/09/13 | Link | Rating: 4.0
    100. Vince C.
    The hotel is beautiful and very quiet.  Maybe too quiet.   It could use a little music in the lobby to get rid of the kind of eerie silence.  The neighborhood is also relatively quiet until you get to the WTC site which is within easy walking distance.   The hotel bar staff however is not attentive.   We left because even though there were only four people at the bar no one came to us within over ten minutes.     The bed was very comfortable and the furnishings are modern.   While the shower was fantastic neither the shower or bathroom (which are separate rooms) have doors that close all the way or lock.   There is an inch gap all around.   Hopefully you are very close to your traveling companions.   Or you will be after staying here.  Still, I'd recommend it.

    29/11/14 | Link | Rating: 4.0
    101. Suzecool C.
    New management need to smooth some serious kinks out. One bedroom corner Suite had dirty marks all over floor, not given a water view per requested 6 weeks prior due to 'last minute VIP guests' nice to feel important on NY!

    11/12/14 | Link | Rating: 2.0
    102. Annie P.
    I stayed here on a Saturday night with 8 girls for a bachelorette party and the hotel was great!! Very impressive looking inside with extremely professional and helpful staff.

    We got two rooms with two double beds and they were really big. We had a little sitting area when you walked in and a pretty decent sized bathroom and we just had a regular room, not a suite.

    We basically took cabs everywhere and there were cabs outside of the hotel all the time

    Definitely not ideal in terms of location but it's only a couple dollars more in a cab and well worth it since the rooms are like the best deal in manhattan. We were all extremely happy with our stay.

    13/04/14 | Link | Rating: 5.0
    103. Nicky O.
    Sometimes you just need a mini getaway "stay-cation". Even if it's just from your own house to a hotel for a few days.
    That's exactly what my boyfriend and I did over Christmas.
    We booked two nights at the Conrad and let me tell you...
    This is BY FAR the nicest, most luxurious hotel I have ever stayed in!!
    The service was impeccable, the room incredible and the overall hotel just gorgeous!!
    The light changing art in the lobby is a new and different decor to all the older hotels (it's only three years old) and a welcoming change.
    The Atrium Restaurant on the main level is open for all meals throughout the day and for those of us with a different time schedule, they even offer 24 hour room service. There is also a rooftop bar, which we did not get to check out.
    The only thing that was kind of surprising, considering the modern technology (you can control pretty much everything through your TV, including even the AC/Heat unit) was, that there are no paid movies. Even that can be accommodated with a DVD player up on request and movies at the front desk (check for availability early).
    We truly enjoyed our stay and will be back for sure next time the busy and hectic life in NYC calls for a brake :)

    29/12/14 | Link | Rating: 5.0
    104. Bill G.
    This all-suites hotel (it used to be an Embassy Suites) offers spacious, comfortable rooms with modern and luxurious decor. The style is a bit bland, though-- lots of beige, cream, and light green colors. The location is great for travelers with business near WTC or WFC, less convenient for others as the nearest subway stops are several blocks away. There are enough restaurants and small shops nearby to keep a traveler from going completely stir-crazy.

    This hotel is one of the places in Manhattan where you can fit 4 people into a room, though the location is out of the way for vacationers.

    10/10/13 | Link | Rating: 4.0
    105. Kia S.
    THE GOOD

    I arrived here for a one night stay a week ago on a warm Saturday afternoon & was greeted by a lovely view of the Hudson River. This hotel is absolutely beautiful & located in a wonderful location. The design of the lobby is different from your average hotel & quite stunning. The Conrad definitely emits a great first impression. Check in was a little slow on this bustling Sunday afternoon. I was 3rd in line to check in & at the time there was only one customer service rep working.

    I booked the standard King Deluxe room which was quite lovely. Its very spacious with a huge shower, bar area, small private bathroom & separate living room. Plenty of closest space & a sliding room divider. Perfect room for a gal who slightly over packs! I had a view of the street which wasn't a big deal since I spent little time in the room. For views of the Hudson, upgrade to a superior suite. The same view can be caught on the walkway to the elevators though so unless you plan on being in your room the entire time, book the standard room.

    I thought I would have trouble finding parking so I planned to park across the street in the garage but there was plenty of street parking a few feet down the  from the hotel (North End Ave). I found parking as soon as I arrived & spent a total of 2 minutes walking back to the hotel.

    THE BAD

    I never received a receipt upon checkout because I was sent off to wait for the housekeeping manager to address a cleanliness issue with the bed sheets. That issue will be mentioned in the following post! A few days after my stay I log into my bank account to view the billing charges from the hotel & to my surprise I see an additional charge for $130. I never ordered room service or took anything from the bar so I was puzzled at the $432 room charge for one night. I log into my Hilton account, view the receipt for my stay & see that I had been charged for valet parking not once but twice! I NEVER VALETED with this hotel. But yet I was charged on 3/22 & 3/23 for it. Needless to say I was pissed viewing these charges on my account. Since then, I have contacted the Conrad 3 times regarding this matter & have yet to receive a call back. I am tired of leaving voice messages. No one picks up in accounting/billing.

    THE UGLY

    I spent the entire evening out & didn't arrive back at my room until 4:00 am.The bed sheets in my room were stained with blood and the duvet cover with makeup. I didn't notice them until next morning. Which means one or two things...housekeeping placed the sheets on the bed knowing they were soiled/dirty OR they just didn't change the sheets at all. Upon checkout, I showed the pictures to the front desk staff who then contacted the housekeeping manager & who agreed to come speak with me. After waiting 10 minutes he arrives, offers an apology & states he will speak with his staff & follow up with me. Haven't heard from him since. I reply thank you & ask am I all set/clear for checkout? He states yes & I exit the hotel. This is how I missed the valet charges.

    Overall this is a beautiful hotel located in a great area. Even with the dirty sheet mishap I was willing to stay at this hotel again but the bogus valet charges & the fact I have called 3 times to speak with billing at the Conrad regarding this matter & have yet to receive a response has completely turned me off.

    01/04/14 | Link | Rating: 3.0
    106. Alexandria S.
    My first time ever at this hotel was a great experience and actually the place where I got engaged..i recommended this hotel to many people but will never recommended it again or return...heres why...

    I booked a hotel room here 2 months before the easter holiday weekend for two queen beds because we were staying with another couple.  Three days before our stay we received an email that they were having a special for a room with a queen bed and pull out couch for $200 cheaper. Of course we jumped on that deal... makes sense for only showering, changing, and probably getting a 6 hour sleep there.

    Well we got there at 5pm, spent a few hours at the rooftop bar, went back to the room at 9pm changed and headed out for the night. We returned to our room at 3am to find out that the pull out couch we had requested and said we were going to get was indeed not a pullout couch. We called the front desk to tell them about what happened and to see if they could move us into a different room due to the inconvenience and lack of accommodations. Well there was no rooms available so we asked for a cot to be delivered because two people cannot fit on the couch without being a pullout....

    Well to our surprise there were no cots and no way they could accommodate us.  They said the best they could do was bring us extra comforters and pillows to make a comfortable area on the floor to sleep. WHATTTTT?!?  $300 to sleep on the floor. I was completely shocked. Well we had to call 3 times for blankets they said were being sent up because 20 minutes passed by and no one came to bring them to us. But it gets worse....

    Its now 4:30am and as I am unwrapping the comforters to make a bed for myself ON THE FLOOR one is completely covered in yellow pee stains.  Clean or not, I was completely disgusted.. After all of this the worst part is they were very inconsiderate about what we went through & WE STILL HAD TO PAY FULL PRICE FOR THE ROOM!!!!!!  I will never ever ever ever recommend this hotel to anyone else EVER.

    20/04/14 | Link | Rating: 1.0
    107. Fleur M.
    The room was very spacious and quiet! I guess thai is the quiet side of New York! The rooftop bar has gorgeous views of the Statue of Liberty and the interior design of the hotel in General is very modern and lavish! I stayed here in late June 2013 and enjoyed my stay!

    31/08/14 | Link | Rating: 5.0
    108. Robert R.
    Location, location, location. This hotel is in the perfect spot if you're visiting the Freedom Tower, the 911 Museum, and 911 Memorial. Our 12th floor room was one of only a handful with an ample view west to the harbor, and a spectacular view it was! This was the best aspect of the hotel.

    Another big plus is that within the hotel mall are numerous restaurants, small convenience stores, and a major movie theater. There's even a top notch French bakery. This was incredibly convenient. Conceivably, you'd never need to leave the hotel grounds. Also, walking distance from the hotel are additional popular eateries and even a Whole Foods Market.

    On the downside, even though the rooms are well appointed and fairly spacious, the mini-fridge is so crammed with booze and other goodies, there's no room to put anything else. In fact, there's a sign that says if you use the refrigerator for additional items, you'll be charged a $25 re-stocking fee. Yes, that's a fact. I called the front desk to ask for an additional mini-fridge (I like to stock up on water and yogurt), but they wanted to charge $25 to rent one. No thanks. Also, their Wi-Fi was problematic.

    Another quirk is that the bathroom has translucent walls that allow for observation from the sofa and TV area of the room. The bathroom also sports a frosted glass door that hangs freely with a gap between the door and frame and no lock. This means if you're sharing the room, your sharing all your sh*t, literally. The large shower stall has the same translucent wall and glass door set up. I'm in great shape, but I've never claimed to be an exhibitionist. It's not exactly camping out, but it gets a little rustic for a modest person.

    Lastly, the elevator to the rooftop bar kept changing its mind. During most of our stay, the rooftop bar was closed and the elevator would go there. When we did once get to the rooftop bar, it was unpleasantly crowded because it's so small. I've had apartments with a bigger balconies. I expected to see someone flipping hamburgers on an outdoor grill wearing an obnoxious apron.

    Maid service was always prompt and thorough. Other amenities include a nice wet bar area with bar ware and and a Nespresso machine and white ceramic cups. Overall, this hotel was clean and modern, and not a bad choice, but we'll probably try another establishment next time. To be rated tops, it's important to cover all the bases with the customer in mind. Keeping your mini fridge jammed with ridiculously high priced mini bottles of booze should not take priority over the comfort of your guests.

    31/05/14 | Link | Rating: 3.0
    109. Tony M.
    I loved this hotel.  The room was huge and it felt very high end.  

    The roof top bar was a nice amenity.  Drinks were steep but that was to be expected.  The lobby was decorated with modern furniture and art.

    The bed was so comfortable that I am seriously considering buying one for home.  Best nights sleep in a long time.  We even popped back in for an afternoon nap.

    25/08/14 | Link | Rating: 5.0
    110. Taiyo O.
    What I liked about this hotel was that the room was very quiet. The room 628 had a view of Hudson river from the bedroom. Yes, the room has a bedroom with contemporary two-room layout. It was designed space without feeling cramped, utilizing sliding doors defiantly making space larger than what it was and those sliding doors were easily to create different feel and functions. Two sliding doors, one for bedroom and the other for living room, completely omit any sounds going out the hallway for complete privacy, great for couples! You know what I mean?

    I also loved the modern amenities, the light switches are sleek, clean and easy to use.

    Dislike
    - the quality of room service foods. For how much they're asking for, I wish it matched the hotel.
    - senior friendly shower floor was an excellent idea, no gaps, but it was a huge disappointment for bath lovers, no bathtub.

    13/11/13 | Link | Rating: 4.0
    111. Bill T.
    This is just for the rooftop bar.

    Hey, you can see the lights of Jersey City!  Oh, look, that tiny green thing with the light is the Statue of Liberty!

    So there's that.  

    Also, the bartenders are super friendly and nice.  Drinks are fun (I didn't have the icicle thing) but really expensive.

    It's a nice, relaxing environment and if you're dying to see Jersey City, well baby, you're in luck!

    31/07/13 | Link | Rating: 4.0
    112. Sha P.
    Met Ethan Hawke at the bar while staying at the hotel. It was awesome!  Our room was spacious, clean, and modern looking. Will definitely go back. We had a good experience the second time we stayed at the Conrad. The only draw back is the location. A good walk to the closest subway stations on the red or blue line. Also, because of its proximity to the water, it's windy and cold during winter. Other than that, a very good hotel.

    23/09/14 | Link | Rating: 4.0
    113. M B.
    Had another enjoyable stay  at the Conrad.  My main complaint from staying here is that my bill is always incorrect.  I've stayed here quite a few times and this time the incorrect card was charged.  I gave them the correct credit card when checking in.  Make sure and review you bill closely when checking out.  If you don't realize there is a mistake you have to deal with their billing office which involves filling out forms, scanning and emailing them back to the office.  It is the biggest PIA ever!!!!

    07/04/15 | Link | Rating: 4.0
    114. Jennifer K.
    Here for the weekend with boyfriend who is here for a conference.  Clean room and pretty roomy for a hotel in NYC.  Enjoying the location with AMC movies and places to eat (El vez and Blue Smoke).  Need to upgrade gym with more machines although location is great to run by the river (Hudson).  Building up building across the street that will offer more shopping.  Close to World Trade Center memorial and Century 21 department store.  Would definitely refer guest that are visiting NY to stay here.

    13/09/14 | Link | Rating: 4.0
    115. Evy O.
    We love this hotel so much! During our visit to New York, this hotel had accommodate with lots of amenities. Starting with great clean room and fancy suite looks! Very romantic for couple. The staff were very friendly and helpful. We love the breakfast and the hotel layout which are facing the hudson river and New Jersey. The location of this hotel is very convenient too, close to the Pier and 9/11 memorial is only 5 minutes away. Transportation and parking lot are very easy to find. Overall it was a very excellent experience and we definitely will stay here again on our next visit!

    29/09/14 | Link | Rating: 5.0
    116. Courtney P.
    My husband and I stayed in this hotel over the weekend, and truly enjoyed the stay. We live right outside of NYC in Connecticut and love to come into the city for fun little get aways. The entrance and lobby were not exactly my taste and I guess they were trying to go more modern, but still nice in its own way. Our room was split into a separate living room from the bedroom which was a nice touch and an added sense of privacy. The room was very clean and we had a big window which had a nice view of the harbor. We ordered room service in the morning, just a pot of coffee and some water and were a bit shocked to see the bill for that. That's about the only bad part of the stay. Other than that, location is great and it's within walking distance to a bunch of different sites and stores!

    11/01/15 | Link | Rating: 4.0
    117. Bill Z.
    I recently stayed here for a week over Thanksgiving. While I was initially reluctant to stay downtown because it's not as convenient as staying in midtown, I actually really liked the location and would be more inclined to stay in that area again. It's clean, safe, fairly quiet (especially at night), and easily accessible (a block to the World Trade Center, 10 minutes by subway to Penn Station, 15 to Times Square). There's also a movie cinema and Shake Shack in the same building, the latter being one of the better burger spots in town.

    The hotel itself exceeded my expectations. The rooms were very clean and had a nice, modern, contemporary decor. The shower was a really good size, and the living room was cozy. The bedroom was also a good size and very comfortable, with nice views of Battery Park. The service was very good...room service was prompt, housekeeping came twice a day including turndown service. The front desk was courteous and attentive, as were the bell desk and concierge. While the restaurant didn't have a breakfast buffet, they did have a good selection of breakfast entrees that were very good - I recommend the Eggs Benedict. The only real negative was the service at the restaurant, which was slow, unorganized, and not overly friendly. Then again, if you're in NYC you probably shouldn't be having too many meals at the hotel restaurant anyway.

    Overall, I'd give this hotel a 5/5. While not a true luxury five-star hotel, you do get excellent value for the money here. This is more like a four star hotel with three-star prices. The next time I'm in New York, this would probably be the first place I look at booking.

    05/12/14 | Link | Rating: 5.0
    118. Dane M.
    This review is about the "The Loopy Doopy Bar Rooftop Bar" at the Conrad Hotel. Amazing views of the city, creative cocktails and casual outdoor seating. Although it is on the North End Avenue, it is a great place to meet friends after work or hold a small function. A friend and I attended a Yelp event that was hosted by the bar.

    Check Out The Photos Here: flickr.com/photos/yelp/s…

    26/05/14 | Link | Rating: 4.0
    119. Jeff G.
    I'm originally from NY and often go back to visit.  When I go and stay in Manhattan, I will most certainly only stay at the Conrad from now on.  The hotel is immense with huge rooms, tremendous showers and fantastic amenities.  The service as expected is top notch and they are happy to accommodate any request you may have.  We booked this hotel recently after it opened as the Conrad and received fantastic rates.  The location is certainly not Times Square or anything like that, it's the complete opposite.  Facing the Hudson, the hotel offers beautiful water views as well as that of a park directly across the hotel where you can see many people exercising throughout the day.  The lobby bar is comfortable and inviting with a sophisticated feel to it.  

    Not being in the center of the city has it's pros and cons.  Obviously you will not be walking out of your hotel and finding the hustle and bustle of the city, nor will there be a diner or deli on the corner which is a little unfortunate.  However, when you come out of the hotel, you do have a coffee/sandwich place with a lot of breakfast, lunch and snack options.  There is also a shake shack on the corner which although I did not eat there... it was packed every time we walked by.  If you are visiting Brooklyn or any of the boroughs, the hotel is right next to the tunnel so you have rather quick access to any destinations.  

    Highly recommend the hotel, love the location personally.  Rooms are HUGE!

    11/04/14 | Link | Rating: 5.0
    120. J B.
    I had a beautiful view of the hudson.  The bed was very comfortable and I loved the shower overhead.  I was here on business for a little over a week.  The one thing I was really disappointed in was the fridge (completely uselsess).  They stack it full of items that of course are overly priced leaving no space for your own personal items.  If you take anything out to make room for your stuff, you will get charged a $25 restocking fee.  I would have preferred to have a cold bottle of water to work out with everyday or just to have one to drink.  Unfortunately that is not an option unless I pay for $6 for a small bottle, go to the store and buy one that was refrigerated or stick it outside the window (I did not do this, although I was tempted).

    14/01/15 | Link | Rating: 4.0
    121. Crystal L.
    Came here for lunch and the food was surprisingly really good. We had the special prosciutto, flown from Spain. The taste was completely different from packaged prosciutto. It was full of flavor but not super salty like what you get in supermarkets.

    For entrée, I had the seared scallops. The scallops were fresh and cooked medium rare, perfection! We also had the almond crusted halibut and steak. The steak was boring and in hindsight, definitely shouldn't order steak if it's not a steakhouse.

    All in all, would come back. Of course, it would be best to come back here on an expense account. It's quite pricey.

    30/12/14 | Link | Rating: 4.0
    122. Valerie A.
    I loved this hotel. The location is great, it's Leed certified, the decor is modern but not cold and has every amenity you could want. Roomy by NY standards. But there are 2 things that set this hotel apart; the staff and the beds!  From the doormen to the front desk staff, room service and housekeeping, everyone we encountered were helpful and pleasant.  The beds were dreamy and comfy.  I didn't get the chance to visit the rooftop bar. Next time!

    31/03/15 | Link | Rating: 5.0
    123. Paige V.
    What I love the most about the Conrad is that the rooms are SILENT! Other than an occasional WOOP woop outside from a police car I dont hear the slamming of doors, people partying it up next door...nothing. Sweet sleep!

    10/12/14 | Link | Rating: 5.0
    124. Samantha D.
    This is my recommendation for anyone coming to visit in NYC. My parents love it when they visit and I've never heard a bad word about it. The rooftop bar is really fun and there are plenty of great businesses within walking distance. The rooms are quite large for NYC as well!

    20/04/15 | Link | Rating: 5.0
    125. Jackie M.
    Amazing hotel. Beautiful views

    The room was very spacious, the shower was in a separate room. I loved the Layout!

    Staff were very friendly.

    The hotel is out of the hustle of midtown. But it's worth it!

    23/12/14 | Link | Rating: 5.0
    126. Janice F.
    The Conrad hotel is great.  The building itself and the inside is absolutely gorgeous (see photos).  It looks and feel very relaxing, plus the layout is gorgeous.  The lights are beautifully positioned.

    The staff is super friendly as well.

    As for the rooms, they are all positioned around the lobby as in when you come outside of your room- you see all the dangling decorum that Conrad has to offer.

    The rooms itself are great as well- one lobby area with a large television and a sink/mirror area with a cabinet stocked with cups.  The bathroom is huge but be aware- there wasn't any block off for the shower except for a curtain. But there was a leather seat in the shower!  There is a bedroom as well with a sliding door and another television.  Also a radio to put your phone in.

    Very accommodating hotel.

    19/01/14 | Link | Rating: 4.0
    127. Liz V.
    The Conrad went through a major renovation in recent years and wow, what a difference!

    I stayed at the Conrad for a few days during my recent trip to New York and I was in love with the details and all the new upgrades. The suite was a hit for me and I liked how they broke up the room in to different spaces.

    From the door pf of the room, you walk in to the living room area with pull out couch, modern side chair, desk and 40" flat screen. I LOVED the touch screen lights that lit the entire space from the front door.

    There is an impressive bar/coffee area with marble bar sink and mini fridge. I am a coffee addict and was thrilled to see a Nespresso machine with 3 different kids of espresso to try. The variety of classy glass coffee mugs, espresso cups and champagne flutes were a nice touch compared to the typical Styrofoam stuff other hotels push.

    The shower was by far my favorite thing about the remodel. The marble shower was in a 4X5 room all by itself with an overhead waterfall shower and handheld nozzle too. I haven't taken a 30 minute shower in years but I literally had to wrinkle like a raisin to get myself to finally get out!

    I appreciated the bedroom being in the back of the suite, and perfectly silent from the noise from the hallway. You can still hear the sounds of the city as the new Freedom Tower is under construction 24X7 but this is NY, sirens and noise is like a lullaby to the locals.  

    The bed was soft and oh so cozy! I love the simple extra touches with the cashmere blankets on the bottom of the bed and feather and foam pillows that line the head board of the bed. Between the crisp white linens, the soft pillows, views of the river from my bed and 40" TV set in the wardrobe, I was ready to move in!

    The Conrad is in an awesome location too! You can't beat a movie theater, coffee shop, BBQ restaurant, florist, bakery and shopping literally in the basement of the hotel. Don't let that stop you from getting room service. The pepperoni pizza was awesome and HUGE-totally worth the price and the side salad was a meal in itself.

    I only stayed for 3 days before moving on to the next NYC hotel but Conrad is top notch! I only wish the rooftop bar was open during my stay- there is my excuse to come visit in the Summer!

    13/12/13 | Link | Rating: 5.0
    128. Haejong M.
    4 stars for the Conrad in Battery Park. I absolutely fell in love with the exterior/interior of this building. The surroundings are so so complementing as well. I stayed here with my family last week and seriously did not want to leave. We also enjoyed the rooftop bar Loopy Doopy with its breathtaking views. However, the rooftop bar is quite small.

    Our room was a good size, including a TV family room area, the shower is HUGE, clean, and so relaxing. The shower was the star of the suite indefinitely.

    -1 star due to the bathroom in our suite.. The toilet was separated from the shower and its door didn't shut correctly. This made it difficult to use the toilet while others were around. It made us quite uncomfortable.

    Gorgeous lobby, amazing views of the river as well. I literally fell in love with all aspects and everything the Conrad had to offer. I recommend this hotel highly.

    Not to mention... Shake shack is just around the corner... Um, hello? Icing on the cake.

    12/07/14 | Link | Rating: 4.0
    129. Christine P.
    We stayed at this hotel during our visit to NYC for one of my best friends' bachelorette party.  It is located in the Financial district and away from most of the touristy destinations.  If you want a nice quiet place to stay this is definitely a great hotel.   The subway is a few blocks away or you can cab it to wherever your heart desires.

    We checked in and the front desk agent who helped us was very helpful.  We told him we were there for a bachelorette party and he directed us to Concierge who was very helpful and welcoming.  

    Our room had two double beds and a sofa bed in the living room.  I didn't really like the way the bathroom was set up because there is NO PRIVACY whatsoever and you have to be very comfortable with the people who are staying in the room with you.  Thank god my friends and I are close so I didn't have to worry about this.  The bathroom and shower were separated but were right next to each other.  Neither the toilet/sink or shower had locks so you had to let the others know in the room with you when you were using it.  It was a funny situation but we made it work.  

    Our room had a minibar which we didn't use.  We requested for a fridge so we can stock up our drinks etc.  This is an extra charge just a heads up.  The beds were extremely comfortable and I slept so well during our stay.  

    Housekeeping was wonderful and extremely helpful.  They passed by every night to give us ice for our rooms (there are no ice machines) and for turndown service.

    Service at the restaurant and rooftop bar was also great!  Oh and thanks to the guys up front who always helped us out with flagging down a cab or helping us with luggage.

    I definitely recommend this hotel.  Service was wonderful and beds are extremely comfortable.  Only reason why I gave it a 4 star instead of a 5?  The bathroom situation could have been a bit better but hey we made it work and the location is a bit far from most of the tourist destinations but it didn't bother us too much.  Still highly recommend.

    16/09/14 | Link | Rating: 4.0
    130. Deidra B.
    Couldn't ask for more! Great location lots to do!  This place is massive, and gorgeous!  The room is as big as a small apartment and very comfortably done.  Rooms are separated with living room tv desk etc one side, bar coffee area and bathrooms in the middle, sleeping closet next.  Very well laid out.  I am up earlier this morning than I want to be, so is nice to be in the other room watching tv as to not disturb my partner.  Went to the roof top bar last evening.  Drinks very pricey and service very slow.  Wait staff not very friendly.   When asking about the rest room the male bartender didn't even look up.  Other than that great place so far!

    03/10/14 | Link | Rating: 4.0
    131. Jully H.
    This new addition to downtown Manhattan was a great move.  I used to live in the financial district close to the WTC and there was always so much construction going on with the WTC and the area around it.  Scaffolding was everywhere and it was a pain to get to north end avenue because of the pedestrian detour you had to take.  Now 80% of construction has been completed and no more annoying walkway.  This hotel sits right by the shake shack and movie theater behind it and had great views of the Hudson.  Inside the hotel is immaculate.  Don't even think about checking in with sneakers, even the doorman are top notch. If you have the money and are visiting downtown Manhattan for buisness come here!  Rooms are very spacious and very clean. Great bathrooms!

    10/02/15 | Link | Rating: 5.0
    132. M T.
    Stayed here one time for work, and was exactly what one would expect from a luxury hotel. My colleague had a multi-room suite complete with a meeting/dining room which was very nicely appointed, and served well as a command center for the business trip.

    I found out in the morning that the Nespresso machine in my room was broken. I found it rather amusing- that's what you get for trying an over-engineered instant coffee machine I thought. The front desk promptly issued a coupon for a cup of coffee at the coffee stand within the hotel, which I felt was an appropriate resolution.

    If you don't care to be at that particular location in Manhattan, and want to be in a generally convenient area for everything, Midtown Hilton is much more convenient. It may not seem quite as exclusive or luxurious as the Conrad, but it's a respectable hotel suitable for executives traveling for business as well as tourists.

    23/04/15 | Link | Rating: 4.0
    133. Christina R.
    Its a nice hotel with great service, I look forward to coming here again my time here was short.

    08/05/15 | Link | Rating: 4.0
    134. Paul K.
    Our room, on a low floor, was more like a suite than a typical room and in NYC that is special.  The shower, toilet and sink areas separate the sleeping area from the living area and both were spacious, well-appointed and comfortable.  Very modern finishes, nespresso in the room, ultra-modern control panels, etc.  Service was excellent with good attention to detail.  Impressive lobby.  Location will deter some folks but after staying in every other part of Manhattan, this was a very pleasant surprise.  Plenty to eat nearby but mostly high-end shopping in the surrounding few blocks.  The path along the Hudson or a taxi will quickly get you to the more trendy areas of the city.

    12/05/15 | Link | Rating: 5.0
    135. Fiona L.
    Never stayed at the hotel but I came for the beautiful Loopy doopy rooftop bar that serves the famous alcohol infused popsicles cocktails! I've seen many Instagram pictures of those fun and summery cocktails, which got me very intrigued and interested in checking it out, but the day I went, it rained. As a result of the poor weather conditions, the rooftop bar closed and wouldn't be open until later.

    I had a birthday dinner later that evening, so by the time the rooftop bar reopens, I would be gone. Since I was already there, I thought I should just have a drink at the bar in the lounge/lobby area!! Plus, the lounge was nicely designed with very modern furnitures and ceiling decors, and that sofa was comfy! Once I sat down, I almost could not get back up! In addition to the warm ambiance, the server was very friendly, polite, and attentive!

    At first, I wanted to wait for the rooftop bar to reopen, and he came by every 5 minutes to update us on the status. At the end, I ordered a cocktail at the lounge, and it was a good relaxing break! FYI, the cocktail was $16, pricey but it's worth it once in a while!

    12/09/14 | Link | Rating: 4.0
    136. Lindsey S.
    I came to the Conrad Hotel to attempt to have drinks at the Loopy Doopy rooftop bar. Sadly, when my friends and I arrived on a Thursday around 6pm, the rooftop was so packed we opted to just have drinks in the lobby bar instead. Obviously less stellar view since it is, yes, in the lobby, and no popsicle cocktail served inside.

    But, the plus side was the bar was relatively quiet and the three of us could sit and sip our cocktails without having to shout to a bartender or wait to get seats. I had the topsy turvy drink, served up in a martini glass. Very stong, pretty tasty. My friends opted to have wine and we sampled their cheese plate. The servers were pleasant and not overbearing. Again the atmosphere wasn't amazing, but next time we will try to get to the rooftop earlier so we can enjoy the spectacular scenery.

    15/09/14 | Link | Rating: 4.0
    137. Fred D.
    Like others, I was impressed and pleased with the Conrad New York Hotel.  The public areas are really beautiful and the art collection is amazing.  It's a good location almost next door to the new World Trade Center building.  As we didn't have a Hudson River view room I'm not sure what you can see -- from our room we had a good view of the street and other skyscrapers.  

    Our room was very large -- a suite actually of two rooms.  The hotel was formerly an Embassy Suites so you have a living room and bedroom with the bathroom and dressing area in between.  This made our room very private and quite.  The shower is very luxe and enormous -- a room to itself, and the room contained all the amenities I look for like a safe, large closet, plenty of drawers, and separate toilet area.

    While I only stayed here one night, I'd definitely stay here again!  The staff was very friendly, the service was excellent, and our room was a definite value.  Even with the rain and cold during our stay, we enjoyed our visit.

    My only complaint is the restaurant is too small at breakfast time for the number of people eating there.  We had to wait about 20 minutes for a table, which was a first for me. Immediately I realized why the group of 20-somethings raced ahead of me to get to the hostess.  Then of course it is NYC and when you are here you have to be on!

    31/12/14 | Link | Rating: 4.0
    138. Kris R.
    Very enjoyable experience. All the staff were courteous and service was all around excellent. We got a great room on the 10th floor overlooking the River and the room itself was quite beautiful. All amenities for top notch. The rooftop bar was nice for review although we did not drink anything there as it was past closing time, however we did try the atrium bar downstairs and it was a decent. the decor is very modern and appealing. Old so there plenty of taxis in the area which made traveling around the city quite easy. if you're in the mood to eat something there are plenty of good restaurants at ground level in and around the hotel. Personally, we prefer the restaurant called the Greek nearby. Also, I recommend you bring some running shoes as there is a pretty good running trail outside the hotel and by the water . all in all an excellent hotel stay

    26/04/15 | Link | Rating: 4.0
    139. Joseph C.
    My favorite place to stay in Manhattan. It oozes a sense of calm and causes your shoulders to drop after a long day in the city. The rooms feel like your home on its best day. The service is always a notch above your expectations. I recommend the Conrad NYC as a place to stay to those I care about.

    17/05/15 | Link | Rating: 5.0
    140. Esther L.
    The suite was palatial, with beautiful contemporary art and very solid splendid cabinetry. 1.5-bath was a nice touch, as was the full living/dining area (where we were greeted with totally wilted potted phalaenopsis orchids) with a comfy pull-out bed in the sofa. Super plushy bathrobes. Inspiring + comfy furniture. And nice views of NY harbor and the Irish Famine Memorial.

    Unfortunately the shower situation left much to be desired. The handheld showerhead was so low-pressure, and since the shower area had no lip on the floor, the marble floor got soaked and slippery. Also we called to request shampoo/conditioner, and the concierge said she would send it "right up" to our sixth floor room. 50 minutes later we got some toiletries. The light in the shower was out too. Meh.

    The TLDR--got a great night's sleep last night. Which I guess makes it all A-OK.

    17/10/14 | Link | Rating: 3.0
    141. Brittany P.
    By far my favorite hotel to stay at downtown.  The hotel is huge, as are the rooms.  Lots of great restaurants within walking distance, not to mention a whole foods as well.  It's a little bit quieter, being that it's in battery park, but still walking distance to anything else downtown for the most part.  We will definitely be staying here again

    19/05/15 | Link | Rating: 5.0
    142. Jason G.
    My partner and I stayed at the Conrad New York for two nights while we were in New York City for a weekend, and while the rooms themselves were very nice and you get a lot of hotel room for the money paid, the service was kind of amateurish and certainly not five-star.

    We booked the hotel very last-minute, and were able to get weekend nights for around $250/night. Even on some of the hotel search sites, this Conrad came up as the cheapest of the five star options. Because we were upgraded, our room was very nice, particularly the bed. I will say that they seem to have this new layout where there are no real locking doors between the toilet/sink room and the main room. There was basically no sound protection, and you could hear everything that was going on in the bathroom. The shower was very large, almost as large as some NYC hotel bathrooms. I kind of wish they would have given more space to the toilet/sink area but not a huge shower. But ultimately, I was happy with the room. The bed was very nice.

    Service on the other hand, was not good. It started early, when the check-in guy literally took 10 minutes just looking at a computer screen and not saying anything. Are you upgrading us? Is there a problem with the booking? It was very random. And then when we asked about upgrades, he started lecturing us on the benefits of Hilton HHonors. Being a Diamond loyalty member, I don't really need a lecture on the benefits.

    The concierge was also new to the job. We had a somewhat random request of needing wrapping paper for a gift, so I called down to the concierge. He didn't have any, yet when I asked where he could I could possibly get some, he suggested I call the gift shop on the second floor. Okay, that's a fine answer...if I'm staying at a Holiday Inn. But at an allegedly five-star hotel, that's the whole point between a four star and a five star, the service. It's not like I rang up the busy reception guy looking for wrapping paper, this is basically what the job of a concierge is in the first place. Oh well

    Also, this hotel has the dumbest surcharge I've ever heard of in my many nights at staying in hotels. They have a mini bar, but the fridge itself is locked. They said that to merely use the fridge, it is a $20 fee. That is the stupidest thing I have ever heard. I have no idea if there are even minibar items in the fridge, but you can't even open the fridge without it costing you $20. So we just had two buckets of ice in the sink to keep our drinks cold. But it's kind of cheap on the hotel's part to nickel and dime you even with a fridge.

    Overall, I liked this hotel. It has a final location off the Chambers Street subway stop, and is in the shadow of the Freedom Tower.  If you just hold your nose, the service is fine.

    08/12/14 | Link | Rating: 4.0
    143. James T.
    Coming to the Conrad Hotel in New York was great! The outside of the building screamed luxury, and once you stepped inside - you were able to confirm it for yourself (see my oddly comprehensive album of photos for this hotel). From a warm, vibrant lighting of the lobby interior, to the professional, friendly, and always smiling employees - the Conrad is certainly one of the top in its class!

    My room on the 10th floor was snuggled in the corner of the hotel, enabling access to a gorgeous view of the Hudson River, New Jersey, and the hustle/bustle of the Financial District below. The suite itself was gorgeously planned out, making you wonder if you were even in New York?! From the king sized bed with a view (complete with a sliding door to separate guests from your private quarters, should you have friends over), to the living room, bar, separate bathroom, and luxuriously spacious shower area (with a rainfall shower head), I was quite impressed!

    The rooftop bar has yet to be explored (open depending on weather), but when I return - it will be a definite agenda item! Thanks for the wonderful accommodations and service, Conrad Hotel! I will certainly be back.

    14/03/15 | Link | Rating: 4.0
    144. Jessie H.
    I was really impressed and enjoyed staying at this hotel.  The lobby is stunning and filled with professionalism.  The hotel staffs are very friendly and professional.  The service was excellent.
    The room was spacious with good layout.  I like the shower area ( with a rainfall shower head ).
    I had a good time stayed at Conrad New York Hotel and I will highly recommend this hotel.
    Oh, the only thing that I do not like is the parking cost $60 per-night.

    07/04/15 | Link | Rating: 5.0
    145. Philip L.
    This is a long overdue update from my previous one. This place is still impeccable. From arrival to leaving, everything couldn't have gone anymore perfect. Before even arriving, I checked the rooms online and selected the room that I wanted. Luckily, I had several choices and could choose which side of the building I could look out the window. I was able to have the river view. Everything was comfortable and quiet. It was enjoyable.

    We arrived 3 hours earlier than our expected check in time (standard 3PM). We arrived a 12 and there were no issues. The staff was very polite and asked us to sit for 15 minutes while he confirms that the room is cleaned and ready for us. Also, he read my note to our reservation that it was our anniversary and said "Congratulations." Very courteous.

    Once we arrived at the room, we left our bags and adjusted the temperature to our liking. Then, we went out and about.

    We asked for ice and had to wait about 30 minutes and after 2 calls, we received it. In my previous review, I stated that it took about the same time for limes. I guess that was regular? I don't know, but we had to wait a bit.

    As for the wifi, it is free for 2 users and it is good for emails, web browsing, but not youtube. It was quite speedy for me. I had to download some documents from my emails and there was no issues. I know some hotels have "free" wifi, but it is so abysmal that even reading my emails became a chore.

    The room supplies a lot of tools, which I thought was kind of hidden. In the bar area, if you open the panel, there are flute glasses for champagne and glasses for wine as well as a corkscrew. Also, you have a choice to select your bath amenities, which we chose the shanghai tang, which was very nice. This is free of charge, but please thank the concierge for supply the addition before you leave.

    14/05/15 | Link | Rating: 5.0