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Fairfield Inn & Suites New York Midtown Manhattan/Penn Station in New York, NY

Fairfield Inn & Suites New York Midtown Manhattan/Penn Station in New York, NY

Specialties

A calming retreat perfectly located among New York Midtown Manhattan hotels near Penn Station. The entrance to Penn Station is just feet from our front door and Madison Square Garden is less than a block.  The Javits Convention Center, Empire State Building and Herald Square are less than 4 blocks from our hotel. A unique feature among hotels near Penn Station, our Rooftop observatory features a seasonal bar with unobstructed views from Midtown Manhattan to the Freedom Tower.

Our spacious suites are 70% larger than the rooms found in most Midtown Manhattan hotels and each one features modern decor, deluxe amenities, luxury bedding and large flat screen HDTVs. Our -City View" rooms and suites have unobstructed views of New York's skyline and every guest receives free Internet & free hot breakfast. Marriott's new Midtown Manhattan hotel near Penn Station gives you the amazing value you deserve, the unobstructed views you want and the convenient location you can't find anywhere else.

History

Established in 2013.

Newest and closest hotel to Penn Station and Madison Square Garden and within walking distance to other popular local area attractions perfect for business or leisure guests.

 

Company Info:

Rating: 4.26

Address: 325 West 33rd Street, New York, NY, 10001
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (38):

1. April S.
The clean, brand new contemporary style hotel sparkles and shines, as a haven, and one of your best bets and values in the heart of midtown Manhattan's West Side conveniently located, across the street from Madison Square Garden, Penn Station / Long Island Railroad / Amtrak, a few blocks from the Fashion District, Javits Convention Center, Macys / Herald Square, & Empire State Bldg., and walking distance to Times Square / Theater District, Circle Line & Intrepid. Valet parking is available & a garage is next door. The unobstructed views from rooms are a highlight. More importantly, the staff is so welcoming that you'll feel like family. Luis and Aamira bent over backwards with their genuine friendliness and helpfulness, upon my arrival, making me feel like a special guest. It's that sort of attitude that reduces stress and puts a traveler at ease. I felt like I could count on them to solve any problem. I always know that I can rely on Marriott quality and comfort and now I can add Fairfield to the top of the list for hospitality. "Suites" are one spacious room that can sleep a family of 6 for around $419. There is free lightening speed wi-fi throughout, computers & printers in the lobby, free hot breakfast, & free HBO. I would feel confident recommending the hotel to anyone from a family to a sports team, convention group, single business traveler or couple. The gym is good. Joggers / runners will enjoy being close to the beautiful waterfront track ( en.wikipedia.org/wiki/Hu… ) which runs from Midtown to Battery Park / Staten Island Ferry! On a nice day, grab lunch and go sit on the pier and people watch. I can't wait to check out views from the rooftop lounge that opens in May 2013.

18/04/13 | Link | Rating: 5.0
2. Katie W.
I came to NYC for a funeral.  I needed an early check in.  The staff could not have been more competent and accommodating.  The room was beautiful and clean.  The hotel seemed well run.  I would absolutely stay there again.

20/12/13 | Link | Rating: 5.0
3. Kevin S.
Great new hotel in NYC and you can't beat the location if you are heading into the city on Amtrak, or planning on using the subway to get around.

30/05/13 | Link | Rating: 4.0
4. Dan L.
Would definitely stay here again. $163 including tax for a weeknight. Free breakfast, free wifi. 24 hours gym. Great views from the roofdeck. Convenient location. Found a used bar of soap and toiletries in the shower but other than that it was a perfect stay.

18/01/14 | Link | Rating: 5.0
5. H K.
I was in town for a conference and picked this hotel for its proximity to the Javitz conference center and public transportation. Stayed for 6 nights with family and was upgraded upon request to a suite on night 3.
Firstly, the location is great. Close to Penn station and nearby shopping. It's about 10 blocks to Times Square. Not too far but not too close. So keep that in mind if you are not into walking.
Daily breakfast was pretty good and the rooms are clean. The rooftop bar has a good view of the city and we spent a couple of evenings there.
I'd go back mostly because of the service. The front desk staff, the breakfast crew and housekeeping. All very helpful and always smiling.

31/08/13 | Link | Rating: 4.0
6. Don A.
Location is clutch here.  Right across the street from the train station,  and right in midtown. Very clean with a nice free breakfast included in the room cost.  Helpfull staff made my stay just right.

02/07/13 | Link | Rating: 4.0
7. A G.
The hotel and room was very clean and the staff was very pleasant.  The only issue was the inability to control the heat setting or lack of heat.  The first night the unit continuously put out warm air no matter how high I increased the thermostat.  the second night the unit started putting out hot air no matter how low I decreased the thermostat.  So something was not right with the unit.  BTW, another Yelper also complained about the same issue.

I recommend this hotel because of its great location and cleanliness, but only recommend it in the summer (since you can open the windows in case the HVAC units are not functioning).

15/11/13 | Link | Rating: 4.0
8. Dan W.
Above all, this is a perfect spot if you're doing anything at Madison Square Garden.  It's only a half block away, so it would be a nice treat to walk back to the hotel after a show.  We'll stay here for that purpose in the future.

The front desk staff is very friendly and professional, the rooms are very clean and neat and there are tons of cabs in the area.  Of course, 34th St. station is right there, too.  

The breakfast is good, too.  Some hot items, including scrambled eggs.  Yogurt, cereal, fresh fruit, coffee & tea, etc.  The breakfast area was packed on the morning that we were here, but it's a nice plus have all of that stuff at your disposal before you hit the streets.

There's a parking garage that's about 50 feet from the entrance to the hotel, which is very convenient, but not cheap.  About $52 overnight, but do not cheap out and park on the street.  We've been broken into before, and it's definitely not worth the hassle, especially if your time in NYC is limited.  Cops take a while to come around and do a report.  

Personally, my only (minor) complaint is the the elevators.  In the morning, when it was busy, it took a lot of time for the elevator to come around.  I think there are 3, and it seems that they can use more for a hotel of this size.  It must've taken about 5 minutes for the elevator to finally open on our floor.

Depending on what we're doing and where we're going, I'd definitely stay here again.

22/05/13 | Link | Rating: 4.0
9. Tina N.
Fairfield Inn was affordable and located perfectly by Penn Station. The breakfast was surprisingly good. Instead of the usual croissant, muffins, and cereal, they had hot dishes including sausages, ham, eggs etc... When I walked in, I believe Jacqueline was working at the front desk. She was very nice. Throughout our stay, all of the staff were very helpful. The room is a bit small, but not uncomfortably so. We were able to walk to Times Square and easily subway to Central Park. Parking at the hotel is $40 for valet or $35 for self-parking. I stayed with my family the first weekend of August 2014 and would definitely recommend choosing to stay here.

12/08/14 | Link | Rating: 4.0
10. Meghan C.
We had a very pleasant stay here! We stayed when the hotel was only open three months. The location is literally right across the street from Penn Station and walking distance to Times Square and lots of other sights. Duane Reade drugstores within a couple blocks. Subway station less than a block away. Hotel staff were friendly and very helpful with directions. I'd definitely stay here again. The lobby had very cool decor too! Be sure to visit the rooftop - great views!

23/08/13 | Link | Rating: 5.0
11. Angela A.
After a very long and stressful search for a decent hotel during my 1 week stay in NYC, a Marriott representative suggested this new hotel.

The staff was extremely helpful and kind. Melissa at the front desk, was wonderful enough to upgrade us to a suite on our second night. Our original 2 queen room was fairly small, however the suite included a big couch, fridge and lots of luggage room.

The hotel is in a perfect location near the Penn station and Madison Square garden. Times Square is a walk away as well as many restaurants, souvenir shops and most importantly pizza joints.  Breakfast is included, free wifi and computers/printer available to use at lobby. Rowdy, who we met during breakfast, was greatly courteous, sweet and assisted us every morning.

Fairfield Inn is definitely recommended. Clean, comfortable, excellent staff, and close enough but away from all the Times Square & cab clutter.

09/06/13 | Link | Rating: 5.0
12. J K.
First off.. This isn't one of their best chains but I Phuc's w/ it heavy cuz of the $$ & being that everything's new.   Good location as you can jump on the C train from the corner of the spot or walk across the street for Penn Station.  It's right by the Lincoln tunnel if u got peoples coming from the other side of the River.   The 24hr Duane Reade on the corner comes thru in the clutch for your late night necessities.    If u wanna catch a view, go up to the rooftop bar & put that Panoramic feature to good use.

20/08/13 | Link | Rating: 5.0
13. Sonia M.
For the price that we paid we couldn't have gotten a better deal or better stay! The staff was amazingly friendly and helpful, making you feel welcome and at home. The rooms were very clean and there was plenty of room as you're going to be out enjoying the city the majority of time and just using the room to sleep. They had a hot and cold complementary breakfast and it is in a great location - close to the train station, Empire State Building, etc.

09/11/13 | Link | Rating: 5.0
14. Ershad Z.
We have a couple of friends from out of town who are staying here and we joined them after dinner for a roof top drink.. Really nice clean roof top, the bar tender was very friendly..

when I checked in on Yelp I got a free $10 item from their shop in the lobby and my girlfriend wanted an Ice cream. We didn't realize that it was an old offer that we got and it was expired. The manager came out and explained the deal to us and the fact that it was expired, but he was kind enough to honer the deal anyways.
We'll be going back to the roof top for more drinks, due to the fact that it was late and we didn't get to spend enough time up there.
The only downside is that their liqueur licence only alwes them to be open till 11pm..   :( bummer..

31/08/13 | Link | Rating: 4.0
15. Robbyn F.
I gave three stars because when we got back to the hotel after a day of exploring we were met my 40 or so big bags of trash at the front sidewalk. Right in front. How nasty. Our room was nice but tiny. I guess that's how it is on NYC tho. The staff was nice but had no clue when my husband called and asked about room service. There's a menu but apparently no room service. Our view was of a wall of graffiti. Only one small trash can in the whole hotel room. Also can house keeping be a little quieter at 8 am instead of all the banging in the hall?

20/07/14 | Link | Rating: 3.0
16. Joe F.
This is a great, small hotel which is extremely convenient to Madison Square Garden and Penn station. The rooms, although small, were very nicely laid out and the beds were comfortable. The staff was very friendly and helpful, and the breakfast, which is included in the room, was extensive. They had cereal, lots of different breads, eggs, bacon and sausage. They have a rooftop lounge with a view of the city, and a nice courtyard where you can eat breakfast if the weather is good. It is a relatively new hotel built on a small lot, but it is very nice and a good value.

30/03/14 | Link | Rating: 4.0
17. Yoli C.
Perfect location! Very clean and modern. The rooftop bar had great views and staff were really helpful, especially Jeanette. The only downfall was the breakfast. I thought the food was horrible, watery eggs and nondescript breakfast meat! I would still make this my go to place to stay when in the city.

20/07/14 | Link | Rating: 4.0
18. Alison M.
I stayed here the night before and of my wedding, and I also had some family members stay here. I work around the corner, and I literally watched this hotel go up in a tiny lot over the course of a year or so when I walked by. Overall, we were all very happy with our stay and impressed with the rooms.

Everything is very clean and modern. My suite was basically a big room with a dividing wall (the wall didn't go up to the ceiling). It was fine for me, but just something you should know if you're expecting two completely separate rooms. It had a living room area with a sofa, armchair, and a minifridge. The rooms had nice big windows, flat screen tvs on both sides of the wall, good cable, Bose iPod stations, and really nice bathrooms. If I ever move out of New York and come back to visit, I'd definitely consider staying here again.

The free breakfast was very nice, and there's lots of seating. They do have an outdoor courtyard area where you could eat breakfast during warmer weather, but it's just surrounded by the brick of the adjacent buildings. The breakfast area did get busy, but we didn't have any trouble finding somewhere to sit, and there was staff attending to and cleaning up after the sloppy guests.

Only complaint is the elevators. They took FOREVVVERR, even during seemingly slow times. Worst part was standing there watching the floor numbers zoom by my floor for no apparent reason. If you're going down and have no bags, just take the stairs. Even if you're high up, it'll likely be faster.

10/11/13 | Link | Rating: 4.0
19. Ankan J.
The hotel is brand new and still smells of fresh paint (might have hurried the opening of this place).  The entrance is grand with very high ceilings.  

Rooftop bar is a definitely a value add with the limited rooftop bars in the neighborhood.  The bar is yet to have it's own name.  The place is small and still getting set up.  The views are great of lower Manhattan and clearly see the freedom town from the top.  

Drinks are pricey for the area but given that it is a rooftop, I was ok with it.  It does get hot in the summer and they don't have much shade to offer.

03/06/13 | Link | Rating: 3.0
20. Dan C.
Feels like a 4.5, but since it has only a few reviews, I'll play good Yelper! and hook it up.

I liked how it was in a pretty good location, affordable, and new!  Rooms were pretty darn sparkling clean!  Missed out on the complimentary breakfast they served, but heard it was pretty good.  My only beef is that the place has 3 elevators for a 20+ level hotel?  Such a lag monster to get on and off the elevator.  I'm a pretty impatient guy when it comes to elevators, and don't mind missing it (kind of afraid of elevators just randomly stopping, but that's a personal issue), so I ventured about for stairs, but there was a bunch of doors with stairs inside that led to nowhere.  

Staff was hit or miss.  Checking in, chick was kinda lazy.  I asked her if I could swap out 1 King bedroom for a 2 Queen bedroom, and she snap-replied that they were fully booked and I couldn't change.  I mean, I guess it could have been true, but at least make the effort, maybe?  Obviously afterwards, I always tried to gauge if the place was really full or not--didn't seem it to me.  But the late night shift dude was helpful.  Service with a smile in the dead of the night, explained NY stuff to me since I was outta town and stuff like that.  Relative to lazy dead girl, the dude was on point.

Room is bit small, but it's NYC and this isn't the best of their hotel line so I get it.  I got the single, if anyone's curious as to which room I thought was small.  I'd probably stay here again when I go to NYC--it's near the Penn Station.

dmo out.

22/06/13 | Link | Rating: 5.0
21. Janette C.
Brand new hotel in lower Manhatten.  The location is great for visitors.  It has two subway station connections very close by (within a block or two).  It has lots of nearby restaurants.  It has lots of close shopping as well, including the world's largest department store, Macy's, within a block walk.

The hotel itself is nice and clean.  It has over 20 levels and yes, it only has three elevators but the only time we had a problem with that was in the breakfast hours :) Otherwise there really wasn't an issue.   When I reserved room, I asked for as high a floor as possible, thinking that the views might be a little more interesting.  Unfortunately we were only as high as the sixth floor.  

The room was spacious enough for the two of us.  Loved the bathroom shower, with the tile and glass door.   The room was clean and tidy.  

The staff were friendly and helpful.   They have a concierge on staff and bellhops as well during the week.   The bellhops will run down to the corner to grab cabs, which is great for work and visiting and heading back to the airport.  

I would definitely recommend this hotel to anyone visiting and looking for a convenient place to stay :)

02/07/13 | Link | Rating: 5.0
22. Debra T.
Ok, let's get this out of the way - I only booked this hotel because the people we were traveling with had already booked it. We got there and the hotel was clean enough, i suppose, but the rooms were freexing. i called the front desk because the heat and air is regulated down stairs (you only have control over the force of air, not the temp) and I was told that they were not turning on the heat yet but I could use the space heater. Excuse me? A space heater? Are you kidding me? They were not, so we slept in a freezing room b/c space heaters dont heat very weel AND I was not going to sleep with it on all night. The next night, I spilled something on the comforter and was told by the front desk that they did not have extras? Really? No extras? Amazing. The breakfast was fine and the people were nice enough, but I wouldn't stay here again. The rooms were a tad dingy (there was a dead bug stuck on my wall and I saw a bedbug the last night we were there). Also, there is a hospital down the road and we heard sirens most every night a few times. I'm not too fond of the location since it is in a residentail area. Nothing like looking out your wondow and seeing people in their front yards. It's just not someplace I would recommend at all...

24/02/15 | Link | Rating: 4.0
23. Yun W.
A nice midrange property in Midtown that only opened ~1 year ago.  The location is walking distance to Madison Square Garden, Koreatown, Penn Station, and a bunch of subway lines.  For the discounted rate of $99/night that we ended up paying, I felt that this was definitely as good as it gets for NYC - a modern room in a great location with internet, breakfast, and a nice gym included.  I would stay here again in a heartbeat.  Marriott, you may have just converted me over from Starwood!

15/02/14 | Link | Rating: 5.0
24. Bill G.
I've stayed in several comparably priced name-brand hotels in midtown, and this Fairfield blows the rest away. It's new, thoroughly renovated, and features lots of luxury materials. Views from the south side are stunning. At the rooftop bar (yes, they have a rooftop bar!) you can see all the way downtown and across the river to Jersey City. Wifi and continental breakfast are included. Excellent location for getting around - 1/2 block from Penn Station and lots of subway stops nearby.

16/10/13 | Link | Rating: 5.0
25. Brian D.
I really HATE to give this review.  This place is Convenient, clean, new, efficient AND has a roof top bar with a great view of lower Manhattan.  I wish i had it for myself.

10/11/14 | Link | Rating: 5.0
26. Ann K.
Love the location. The parking, next to the hotel, is $35 a day for hotel guests. I hope i can book this hotel when I come to fancy food show next time. The room is small for 4 people.

Breakfast can be crowded around 8-9 am.

04/12/13 | Link | Rating: 4.0
27. Dagney F.
The Fairfield Inn and Suites gave me an amazing experience. Checking in was easy and took no time at all. The ladies at the front counter gave GREAT service. Thank you!!!! They were very helpful suggesting eateries near the hotel, not only for my group but others as well. The room was clean and the cleaning staff did a great job cleaning the room the next day, as a germ phob I appreciated that tremendously.  The shower felt good, not to hard and not to soft. The next time I go to New York I will book my room with this hotel.

14/03/15 | Link | Rating: 5.0
28. Deni R.
I have had a horrible experience at this hotel.
We had a large party with 2 of our flights being way earlier then the rest of our family and arriving in the middle of the night, exhausted, we could not wait to lie down. When we arrived we requested early check which they could not provide due to the hotel being sold out. We waited in the lobby for about 8 hours and all they did was give us some 24 hour dining suggestions and suggest we sit in the breakfast room. Even with a few hours eating and walking the NY streets in the middle of the night, we spent about 12 hours more or less waiting for a room to open up, moving from the lobby to the breakfast room to find somewhere to sit until the room was available. We were so exhausted we didn't even have the energy to explore the city. It was truly one of the worst hotel experiences I have ever had. To top it off the staff were unfriendly and cold despite our clear exhaustion and frustration. Just bad.

15/05/15 | Link | Rating: 1.0
29. Shannon C.
I was in NYC for a long weekend with my boyfriend in May of 2014. I had never been to New York City and he wanted to make sure I had a great time. The first hotel ended up with a 3 star rating so we switched to this Fairfield Inn. It is a new building. I think it has only been there about a year and a half and I thought it was great! We stayed a total of 4 days/ 3 nights.

The Subway stop was so close to the Hotel it made our trip really easy since we took the Subway almost everywhere (even from the Airport... well... bus and subway). Macy's, The Gap, Empire State Building, and Penn Station were an easy walk from the hotel. There were also several very cute bars and restaurants that we just didn't have time to check out. There was a Chipotle half a block away and that turned out to be a fast lunch/dinner option when we were stopping in to the room on our way to the next tourist thing on our list. There was also a nearby drug store and 7 Eleven and  we ended up stopping in both of those at different times.

I actually got there first since there was a storm when I flew in and my boyfriends plane was canceled till the next day. The staff was very helpful! They even had a list of restaurants that delivered to the hotel since I arrived late. I ended up braving the storm and walking around a bit and I felt perfectly safe doing that on my own.

Room was small, but it is NYC and we got a room with a King size bed. Bed and bedding were both very comfortable! I posted pics of our room and bathroom. I still thought it was very nice and clean. The bathroom had a hair dryer and a big tiled shower. There was an armoire in the room that had an iron, ironing board, and a small personal safe that was big enough for a laptop. There was no mini fridge, but they had a snack bar in the lobby if you wanted something during the night. I ended up running to the nearby 7 Eleven for snacks and bottled water. There was also plenty of electrical outlets on both of the bedside tables and on the writing desk. We are a techy couple so we both needed places to recharge our various devices.

The breakfast they offer was awesome! I had scrambled eggs, bacon/ham, fresh fruit, yogurt and there were plenty of other options. They do get busy and getting there early is best, but they keep the food coming! They have indoor and outdoor areas to eat in. I know it sounds silly, but I really looked forward to it. I'm one of those people that just isn't really going until I have had breakfast.

All in all I really enjoyed this hotel and its location and would highly recommend it!

14/06/14 | Link | Rating: 5.0
30. Vincent D.
Booked a double queen bed guest room. Check in/out process was easy. The location is convenient- close to Madison Square Garden/ Times Square/ Penn Station. The room was clean and the beds were comfy. The free breakfast was decent (especially if you're planning to do a lot of walking in NYC) and the dining area is larger than most of the other hotels ( some of them don't even offer free breakfast).

08/02/15 | Link | Rating: 5.0
31. Thomas L.
Visited 6/2014

Stayed her for a long weekend at the beginning of June.

Very short walk, say a block and a half, from Penn Station.

The front desk staff were courteous, friendly, and professional.

The lobby is spacious with lots of energy. This is an extremely busy property, and folks are continuing coming and going.

The elevator situation is the only reason why I'm not giving this review 5 stars. Even during what seemed to be 'off hours', it seemed like we were waiting forever. And, it appeared that there isn't a housekeeping-specific elevator, meaning everyone was sharing the same elevators, thereby increasing the delays.

Breakfast in the morning was decent, with scrambled eggs, meat (ham, bacon, sausage, turkey sausage), oatmeal, fruit (bananas, apples, oranges), bagels, toast, and coffee. Lots and lots of coffee was a good thing. When I was in my scouting phase of places to stay, the 'free breakfast' option was definitely a plus, as I knew it would save us $15-$20 a day in NYC; however, I was worried that it would be a madhouse free-for-all. I'm happy to say that it wasn't, and really it was more like organized chaos. There were an absolute ton of guests there in the morning, but there was more than enough seating - both inside and outside on the patio - and employees were constantly replenishing and cleaning up.

We opted for the 'city view' room for either $5 or $10 more a night, I forget. Meh. It was a decent view of uptown and the New Yorker building, but nothing special. My suggestion would be to go for a standard room and use the saved funds for the roof deck (see below). The room was spacious for a NYC hotel room; it was clean, well stocked, air conditioned, and reasonably quiet. The bathroom and shower was huge.

One other item I should mention, and I'm apprehensive to do so because I'd rather not let the secret get out, but the roof deck is phenomenal. Absolutely stunning views of lower Manhattan and Jersey City. Great music, professional service, and reasonably-priced drinks. Looked and smelled like the bar also has a food menu, as a few personal pizzas went by during our visit. I would go back to this hotel simply for the roof deck, it was that awesome.

24/08/14 | Link | Rating: 4.0
32. Mark K.
What a great location for a really solid hotel in midtown Manhattan. It's right across the street from Madison Square Garden and Penn Station and only a few blocks away from Times Square. Even if you're an international traveler, you can't get lost walking around with these famous landmarks so close.

The room I initially stayed in didn't meet all of our expectations and without any headaches at all, the staff allowed my brother and I to swap rooms so we could have two queen beds, vice one king. Sorry but I didn't feel like spooning with my brother. Anyways, they let us move down the hall to a better room, and I thought that was awesome.

If you want a good breakfast with all the usuals, they have that too down next to the lobby in a decent sized seating area with booths and high tables. This same area turns into a pseudo lounge after breakfast hours. The "hotel market" has two fridges with assorted cold beverages to include beer and wine. They also have snacks and healthy bites too. The coffee is fresh and they have all sorts of different tea flavors to choose from.

Based on location, price, and amenities, this midtown hotel is right up there with the best. I would definitely stay here again.

08/01/14 | Link | Rating: 4.0
33. Jeffie J.
I spent 6 nights here. Fairfield Inn is a basic, if not minimal, Marriott brand, and the first thing I noticed was a certain lack of amenities here and there. Stored luggage is lined up in the lobby, the elevators can become over-crowded, your room is a bit sparsely furnished, bath amenities are prosaic, and so forth. At the same time, you are paying steep NYC hotel rates, not budget or minimal at all.

But by the end of my stay this hotel won me over. It is a Marriott, after all, and that means people who work here are trained to serve guests--and pretty much that's what they do. I asked for a quiet room and got one--in midtown Manhattan, no less. 6 nights of good sleep ensued. There were no problems with housekeeping or billing. Special requests were honored (comfortable arm chair delivered to the room, late check-out granted), and breakfast items were plentiful and never ran out.

The elevators are crowded because there is no separate service elevator for staff. Maids and porters are right in there with the guests, especially in the AM. Guess what--you actually get to know them after a few days. They recognize you and they're sweet, friendly and fun people, always ready to chat about your stay. No us vs. them mentality here. A nice slice of NYC life every time you take the elevator!

Same thing with your fellow guests. This hotel has been discovered by European families on holiday, and it was full of well-behaved European teenagers. Yes, I said well behaved, see--these are not American kids.

The location of this hotel is great--walk to Penn Station. Walk to Theater District. Walk to Hells Kitchen. Walk to flea market (39th St., Sat.-Sun. only). Need a stamp? Main post office is just across the street. Haha. Who writes letters anymore?

I'll stop here. This is a fine place to stay if you need modest lodgings in midtown Manhattan.

24/10/14 | Link | Rating: 4.0
34. A. W.
Many things about this hotel are great, a few need some work. Location is fantastic-- subway station on same block, close to Times Square and theaters. Staff here are very friendly and helpful. Lobby is beautiful and airy; same with the dining area. Clean, open, and very welcoming. Roof top bar is small but gorgeous view and friendly staff. Would be nice if there was more bar food than chex mix and pizza. They were out of the cheese plate. Check-in was super smooth, however, we did request a refrigerator which never appeared. Also, the one day we were gone the entire day and wanted our towels changed, trash emptied, etc. housekeeping never showed up. When we came back at 5:00pm, the housekeeper we saw said that wasn't her room and didn't know where the other housekeeper was. She gave us some towels that we desperately needed.

Clean hotels are very important to me. And this one is very clean. However, some parts seem slightly cheap. Like the miniscule bottle of vaseline lotion and pantene shampoo, like the bedding which is includes stained sheets, as well as a stained bare comforter that is covered with a sheet. Also, the room smelled slightly mildewy which may be a result of the air conditioning just being turned on. Finally, the free breakfast was underwhelming, slightly unappetizing and redundant.

Overall, I would give this hotel a good, almost great rating. It is clean and has some nice touches. But for spending over $300 a night, I would expect something a little less rough around the edges...

10/05/15 | Link | Rating: 3.0
35. Luke T.
Fantastic location. Great staff. Large rooms. Easy and quick buffet breakfast.

Apparently they have a rooftop bar, but that is only open during the warmer seasons. So, no rooftop bar during Feb/March. But they do have bottles of beer in the fridge/market for ya.

Despite the rooftop bar, this hotel is great for NYC. Its fairly new and the rooms are pretty big for NYC.

03/03/15 | Link | Rating: 4.0
36. Tom L.
Excellent hotel and location. Can't be price for NYC spot. Clean and staff was friendly. Nice meeting spot in back of lobby.

I would recommend this hotel for the business traveler. Rooms are nicely designed and spacious for NY hotel.

25/03/15 | Link | Rating: 4.0
37. Rosa C.
I was very very impressed with this Fairfield Inn & Suites. My sister and I brought our mom for Mother's Day, and we were upgraded to a double king room on their top floor (23rd floor). It was a handicap room, which we didn't request or need, but it turned out great because we had a huge bathroom and shower. We also had an awesome view of the New York skyline from our window. The concierge and bell hop were all so great. The rooftop bar is great- very breezy and open. We were spoiled because we had the same view as the rooftop bar, but independent of that, it's a great NYC skyline view.

The beds were very comfortable. The shower drainage was great. The bathroom ventilation was excellent. The room was brightly lit thanks to the huge windows. Loved our room.

The location is awesome- less than a minute's walk from the A, C, E subway lines, and less than 3 minute's walk from Penn Station (the main reason we booked this reservation was that it was so close to Penn Station). Plus, you get a really great view of the Empire State Building just outside the hotel. Also, I love that there was free wifi in the rooms!

My only issues with Fairfield Inn & Suites are that 1) they don't have any room slippers and 2) they don't have any glassware. Drinking sparkling wine out of plastic cups kind of ruins the whole mood a bit, but eh, we dealt with it. The complimentary breakfast was also a bit subpar, with the scrambled eggs tasting very powdery, the croissants not being flaky, and the bacon being chewy. But at least they provided a generous spread. For those reasons, I can't give it 5 stars, but I'm still very very pleased.

I am a Marriott Elite member, so I will definitely be returning to this Fairfield Inn & Suites! Keep up the good work, guys!

12/05/15 | Link | Rating: 4.0
38. Charice W.
The Fairfield Inn and Suites by Marriott is the best hotel I have ever stayed at in all of my years as a traveler. First, let me start out by saying that the employees are always smiling and friendly. The staff are helpful and patient when I asked them many questions about maneuvering through the city. They gave me great advice, and some really informative booklets to help me get to my destinations. The other employees are so sincere, kind, and happy. They work so unbelievably hard to accommodate everyone.

The breakfast service is fabulous. There is a variety of options for everyone. I enjoyed the little details spent on preparing the food, such as putting out extra raisins and walnuts to compliment the oatmeal. I really appreciated that mild Tabasco sauce was available for the delicious eggs. In addition, I was so impressed with the beverage options. The staff goes above and beyond to serve everyone to full satisfaction.

The service was always fast, and my room was so impeccably clean. I loved working out on the lower level during the night, and I found the rooftop to be the most breathtaking experience of the whole trip. The halls are always quiet, and the free Wi-Fi is a plus. I loved that I was able to print my boarding passes at check-out. Location is everything, and it's amazing that this hotel is spitting distance from Madison Square Garden and the subway. Keep up the great work!

01/01/15 | Link | Rating: 5.0