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Hampton Inn Manhattan Times Square North in New York, NY

Hampton Inn Manhattan Times Square North in New York, NY

Specialties

Hampton Inn® Manhattan Times Square is conveniently located in the in the heart of midtown just steps from Broadway theaters, Times Square, Lincoln Center, Radio City, Rockefeller Center, Central Park & Carnegie Hall.   The hotel offers oversized guestrooms with luxurious details & an array of complimentary amenities that will enhance your stay - including complimentary guestroom Internet access, local telephone calls, long-distance access, coffee/tea in the lobby 24 hours per day, USA Today, & complimentary use of the hotel's Fitness Center.  Complimentary "On the House™" hot breakfast & On The Go Breakfast Bags™ (Mon-Fri) are also available to each guest.

History

Established in 2005.

Hampton Inn® Manhattan Times Square is managed by Highgate Hotels.  Founded in 1988, Highgate Hotels is a privately-held hotel management company with national and international investments headquartered in Dallas, Texas, with offices in New York City, London, and Vancouver.

 

Company Info:

Rating: 4.15

Address: 851 Eighth Ave, New York, NY, 10019
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (100):

1. ashley b.
I've always stayed in Hampton Inns because I love their beds!!  Although this HI didn't have the down comforters, the beds were very comfortable!  My family (of 4) stayed in a room w/ 2 queens and found it very accommodating.  There was no micro/fridge in our room and that would have been nice, but other than that, we were very pleased.  Breakfast was good (though ending later than 10 am would have been better).  It is very close to Times Square and right across the street from a 24 hr diner and 24 hr drug store.  Super nice staff and housekeeping.  Definitely stay here if you're here to tour Manhattan!!

30/12/07 | Link | Rating: 5.0
2. Melissa M.
I completely agree with the previous review. If you are going to NY as a tourist, its perfect. Large size room, comfortable bed, satisfactory all you can eat breakfast, to go breakfast bags in the front desk, free cable channels, very short walk to time square and double decker buses. The staff are very polite and will tell you hot to get to anywhere. Did I mention its a lot cheaper than other hotels in the area. If I come back to NYC, i'll be back to the hampton inn.

18/08/07 | Link | Rating: 5.0
3. Kimberly W.
I have stayed here 4 times total. Once with my mother and sister, again with my entire family, and twice ( about to be a third time with only my sister). We love this Hampton Inn. On the occasions of christmas and spring break, the front desk staff and bellhops knew that my sister and I were staying alone and would make sure no one followed us onto the elevator and then called to make sure all was well with our room and that we returned safe. They have gone beyond the call of duty several times during our stays. The hotel is literally across the street from a subway station, and just a block down from a bus route stop. While most of the restaurants in the immediate area are in general pretty good, I would avoid the diner across the street. Each time we leave the diner we declare that we will not be back, but always return. The short walk to times square and the location of being directly across the street from the Gershwin Theater are what attracted us to this hotel in the first place, but because of the staff and the fact that it has become our "home base" in NYC I don't think we will be staying anywhere else if given a choice.

23/10/10 | Link | Rating: 5.0
4. Priscilla D.
I've been to NYC dozens of times, stayed at the Renaissance in TS, The Roosevelt, and even The Belvedere. But finally stayed here for the first time this past week from all the great reviews I've gathered from Tripadvisor.com and Expedia.com . For a 3-star hotel it most certainly exceeds my expectations!

Wonderful and friendly staff, clean and large rooms, super comfy beds, and well-kempt bathrooms. Renovations were done somtime in 2005? But unlike some hotels who don't keep up with maintence this hotel was beautifully maintained! If your thinking about visiting NYC, I definately recommend this hotel!

07/09/08 | Link | Rating: 5.0
5. Bill S.
Hotels, like life, are a series of compromises: Location, cost, service and services, room size and so on. But Hampton Inn Times Square manages to hit the sweet spot for each and every one of these things.

$215 a night (total, including tax) buys you a large and very pleasant room within 10 walking minutes of Times Square, free and fast Internet, a surprisingly good breakfast and a free snack in the room. The lobby is as nice as any Hampton Inn I've ever been in, the property is spotless and the staff polite and efficient.

If money is no object and the hotel itself forms a large part of your  travel experience, you'll probably be happier with a Ritz Carlton or Four Seasons type spa experience. But if you want a great place to come back to located near Times Square  at reasonable rate, you won't do much better than this Hampton Inn.

08/05/06 | Link | Rating: 4.0
6. Edwin L.
This is my new favorite spot to stay in NYC.  It's conveniently located near the 50th Street CE subway station.  It is easy walking distance to Times Square and the Theatre District, but far enough away that you are out of the chaos.  Its one block away from Hell's Kitchen where there is an endless supply of great affordable restaurants and bars.  There is a free breakfast every morning from 6 a.m. to 10 a.m. and free coffee and hot chocolate in the lobby all day.  The rooms are large (especially for NYC) and there is also free wifi.  All the staff went out of their way to be friendly and helpful to the guests and on Christmas morning (when I'm sure the staff would have preferred to be at home with their families), they served a nice hot free breakfast and had Santa Clause in the lobby giving out candy to the kids.  They also handed out orange juice to the people in line waiting to get their breakfast.  They helped us get a taxi at 3:30 a.m. to the airport.   I have nothing but positive things to say about this outstanding hotel.

14/01/11 | Link | Rating: 5.0
7. Cathy R.
By far the best hotel experience I've ever had. Everyone there was incredibly nice and friendly. We had oxygen delivered to the hotel for my mom and it was waiting in the room for us. Every other hotel brings it after checking in. It made the whole check in process that much easier.
Later that day, they called to see how check in went and if everything was ok.

I've never had a continental breakfast that nice. They had bagels, fresh fruit-cut and full, cereal, rotating hot dishes but always some kind of eggs, they even had a waffle maker! The staff kept everything full.

The location is just north of Times Square which was perfect. Still close enough to Broadway and Times Square but far enough away from the swarms of people. There's a subway station right across the street which made transportation really easy.

22/08/10 | Link | Rating: 5.0
8. Isabelle L.
All the usual amenities of a typical Hampton inn: hot breakfast, free wifi, fitness room, comfortable spacious rooms, all of that a few blocks from Times Square and the business district. What else do you want? Perfect place for families.

07/02/10 | Link | Rating: 4.0
9. Eric P.
We were recently in New York for a brief vacation and we stayed at the Hampton Inn. The staff were very attentive and the rooms large and clean. The bed was a pillow top and very comfortable. Cookies fresh out of the oven every afternoon at 3 PM and fresh coffee and apples 24 hours a day.

And just a block away from the edge of great food on 9th Avenue in Hell's Kitchen.  Our only disappointment was the free breakfast.  Consider these mostly just a continental cheap offering. We don't eat many carbohydrates so we had to skip the food here and go out for breakfast. But given the location, price, comfort and room size we will be back and we recommend this hotel to travelers to the Time Square area.

02/11/08 | Link | Rating: 5.0
10. G H.
Great hotel and staff. Clean rooms, generous breakfast, and wonderful location. So easy to walk to times square, fifth ave, and central park. I am so happy we chose this hotel.

23/12/11 | Link | Rating: 5.0
11. Randell C.
Great location if you're doing a short stay in NYC and don't want to break the bank. It's a 5 min walk to Times Square, Port Authority, and most theathers. My wife and I spent 4 days/3 nights. Decent Price. They offer free breakfast it was survivable if you are on a budget. There are so many carts and delis around you can each cheap if you really wanted to. The staff was very friendly.

06/10/10 | Link | Rating: 4.0
12. Brian M.
I was very happy with the accomodations here.  Although the outside is probably in need of a redo...the inside is very nice and luxurious.  The rooms are great.  The staff very helpful.

The two complaints I have are:
1.  They use styrofoam everywhere.  So I'm going to write a letter to get them to change to paper.
2.  The sheets were so new they were kind of scratchy.

Otherwise a great place to stay since it is so central.

18/10/08 | Link | Rating: 4.0
13. Ziggy S.
It's hard to find a Hampton Inn that disappoints. The rooms were modern and clean. The location was good (not far from Central Park or Times Square). Yes, I would stay here again.

17/04/11 | Link | Rating: 4.0
14. Sheila Y.
One of the best  hotel experiences we have ever had!  Fabulous customer service, beautiful, spotless and spacious room, great breakfasts, great price!!
Fabulous location!

11/07/11 | Link | Rating: 5.0
15. melanie n.
perfect location. great price.  easily walk to central park, times square, Rockefeller plaza, on and on. spacious rooms...helpful concierge.  hot breakfast  cookies in the afternoon. convenient to subway.  seriously, what's not to love?!

15/04/12 | Link | Rating: 5.0
16. Kelly K.
I stayed here in a pinch while in NYC and it was surprisingly nice for a Hampton Inn.  The location was just what I needed and the rooms were quite spacious.

26/02/11 | Link | Rating: 4.0
17. Cassidy H.
I was pleasantly surprised by the size of the room here at the Hampton Inn.  I stayed with a friend who had a room courtesy of her company, the bathroom was a touch small but the room itself was at least 200 sq. ft.  It seemed clean, the desk brought us toothbrushes and bottled water when we asked for it (my friend racks up the Hilton Honors points), and it was pretty quiet.  The bed was nice and I had a good sleep.  I also shaved about an hour and 15 minutes off my regular morning commute to Jersey City!  All in all, pretty damn good for two free nights in Manhattan!

04/03/11 | Link | Rating: 3.0
18. Sari G.
Great Room for the Price. One of the cheapest we found in New York.

We took the red eye which meant that when we arrived in NY at 7am I was able to check my luggage in with the nice doorman and take a few naps in their lobby with their nice long comfy chairs and gold curtains.

We kept bugging them to see when our room was ready so we could nap and then begin our vacation. We wanted a room high up so there wasn't a lot of noise. They complied but gave us the dreaded room number : 911 .

The room was large and beds were comfy.

Love the free Internet - which Hilton and other pricier hotels charge for.

Love the free tea and hot cocoa in the lobby.

Concierge was nice but could be more informed.

Pretty close to central park if your up for a nice walk.

I would come back.

10/06/08 | Link | Rating: 5.0
19. Lisa O.
I have two admissions to make.

1) I am a tourist.
2) I love Hampton Inns.

Seriously, I have never stayed in a Hampton Inn I didn't like. They aren't the pinnacle of luxury, but they are the best and cleanest (v. important!) for the price point. This particular Hampton was in a great location for tourists (Times Square, natch) and was everything I've come to expect from the Hampton brand. All for $160 a night. Sweet! The room was much bigger than the Doubletree in Midtown East I stayed at the last time I was in NYC and in a much better sightseeing location. Since this was only my second trip to NYC, I'm still allowed to indulge in the touristy things and I do so with abandon. :)

They let us check in early, and hung on to our bags for hours after we checked out. So nice!

10/07/08 | Link | Rating: 5.0
20. Steve E.
We've stayed at this Hampton Inn twice and it's been great each time. It's very reasonably priced for New York standards. The rooms are very clean. The staff is helpful and attentive. You simply can't beat the location, just minutes to Times Square and Central Park, with a subway station across the street. The breakfast room can get crowded later in the morning but the staff is great at keeping the food stocked up. Lots of restaurant choices in the area. You should definitely stay there!

iPhone, iPad, and iPod touch wi-fi tip. Each time I tried to connect to the hotel's free wi-fi by entering the access the code, the keyboard on my iPad would go away. Very frustrating! I solved the problem by going to Settings-Wi-Fi, clicking on the blue arrow next to the HHonors network, and turning off Auto-Login.

11/03/11 | Link | Rating: 5.0
21. Diane R.
We spent 4 nights at this Hampton Inn last week, and although a winter storm hit the city mid-week we had a fine time, in large part because of our room here. For the price, this hotel can't be beat. It's not a luxury suite but it was a remarkably large room, very clean, very well lit and decently appointed. The breakfast room was usually full but we were always able to find seats and enjoy the included hot breakfast. The staff was helpful and available, the location can't be beat, and the small sundries store was open late. The bed was extremely comfortable and large, and the free wifi was a plus.

This review is really a 4.5, the only things keeping us from giving this hotel a 5 were that the heating fan was noisy so we had to turn it off overnight, and as a result we heard some internal building noises off-and-on, we think it was from the elevator (we were on the 10th floor).  These were minor annoyances, though: we would not hesitate to stay here again on a future trip.

14/02/10 | Link | Rating: 4.0
22. Ann K.
This Hampton is great!    I've stayed here many times including on Thanksgiving Eve so that we'd be close to the parade route.    The rooms are HUGE by NY standards...make that HUGE by any standards and always very clean.

The dining area gets a little crowded in the morning but other than that, the property is great.

Check out my reviews of the Afgan Kebab House and Mi Pia both of which are any easy walk from this property.

13/06/09 | Link | Rating: 4.0
23. Hansen L.
My wife and I spent 3 nights here in early March 2010.  The rooms are VERY spacious for NYC.  New sizable flat screen TVs and clean room.  The staff was very friendly and quick with any request that we had.  As with all Hampton Inns, the breakfast was included.  The nice thing about this location was that the breakfast room was large with plenty of tables.  We didn't find ourselves fighting to find a table with the other guests at the hotel.  Free wifi with all Hampton Inns is also a plus.

Location wise, it's about a 3-5 minute walk from Time Square and a 7 minute walk from Rockefeller Center.  The Theater District is also right there.  It's also very convenient to get to the C & E subway lines which can take you to the downtown areas as well as Greenwhich/SoHo/etc.

The only complaint I have is regarding the bellman service on arrival.  The bellman on duty that day when I checked in was slow with handling the baggage.  He seemed to be dragging his feet with handling the baggage.  Later when he brought the bags up to our room, he dropped them at my door and asked if I could handle them.  Normally I'd expect them to take them into the room at a minimum.

Overall, I was very happy with our stay and would definitely stay here again.

12/03/10 | Link | Rating: 4.0
24. Jim L.
This Hampton Inn is in a great location, especially if you are going to New York to attend the theatre. I stay at about 50 Hilton properties per year, and this one really shocked me with its New york sensibility.

When I arrived, I presented my registration confirmation to the desk clerk, and she cavalierly claimed that they did not have a room with two double beds because a group that was staying with them decided to stay an extra night. I said, "so?"

She seemed confident that since the hotel needed my room, which I reserved and was clearly in need of a double, they were justified in making the change.

I felt like Jerry Seinfeld when he rented the car when he said, "That's why you make a reservation. It's all in the holding."

They said all they could do was put us in a king room and send a roll away bed in for us. Again, I was chagrined. So, I came back with, "And you will be giving us this room for which reduced rate?"

She said she would give us a 25% discount. I told her that was not good enough. We settled on a 60% discount for the first night, and on the second night, they would move us to a double room.

While the rooms were just fine, and the first night cost us about $79 for the inconvenience, I can give this location three stars, but when I return, they better earn back the fourth or fifth.

14/01/09 | Link | Rating: 3.0
25. Chris C.
Great hotel... only thing to say is that if you're looking to sleep in, don't stay here.  The doors start slamming (shaking the walls) and the housekeeping staff starts shouting in the hallways at 7:30AM.

07/02/13 | Link | Rating: 4.0
26. Nikki D.
Amazing location with reasonable prices. Big rooms and comfy amenities.

27/07/11 | Link | Rating: 5.0
27. Dennise W.
Excellent hotel !   Close to Time Square, theatre, room was a nice size for NYC. clean, the staff was all very nice. Had a valet parking garage next door.  We kept the car there for 3 full days. (no going in or out).  Normal price was$ 42 for 24 hours but since we stayed at the Hampton inn, the hotel validated out parking ticket.  It only costs us only $ 30 a day.  We had a wonderful time in NYC for  Christmas.  

Will stay here again !

29/12/11 | Link | Rating: 5.0
28. Grace G.
Having stayed at the Westin previous trips to NYC I was a little apprehensive staying here, but was very pleasantly surprised to find such a nice hotel with the Hampton Inn name.  Great location, stayed here during hurricane Irene and they were very accommodating even with a skeleton crew.  Luckily we weren't leaving during the hurricane, but I now families that were supposed to leave and had to come back and they were able to get rooms.  Great breakfast every morning, hot and cold items.  Coffee and tea available all day and night long.  Booked through Hotels.com and was not disappointed.

28/08/11 | Link | Rating: 5.0
29. Sarina W.
Bottom line: good location, good clean rooms, and very affordable!

NYC is filled with ritzy to crappy hotels. You basically want a hotel that is near a subway station, clean, breathable and somewhat spacious, and not going to break the bank for a few nights. This place is your best bet!

It fulfilled all my needs and wants. I had some free Hilton points and used it up at this place. The rooms were spacious and clean. You get free wi-fi. You get free daily breakfast until 10am. Service was pretty ok and everyone was helpful and friendly. Location was pretty darn good. Just 1 block away from the subway station.

The only problem I had was elevators. It was ALWAYS down. We had to take stairs a few times and we were on the top floor (11th floor). We also had to use their private service elevator 80% of the time since their main 2 elevators where down. I hope they fixed them by now. It was kind of a hassle at times. But either than the elevator issue, everything else was totally fine.

View was not bad, room was clean and spacious, and the whole thing was affordable compared to other hotels in the city.

I would definitely come back to this hotel in the future. For what you are paying,  your getting a lot for your buck!

30/05/10 | Link | Rating: 4.0
30. Ralph G.
Good place to stay location works well for walking to the local sights

15/12/11 | Link | Rating: 4.0
31. Corrina y.
Excellent! very convenient location:
- subway - on corner
- Central Park - three blocks away
- Broadway - two blocks away
- Best restaurant across the street ate there almost every night
- Queen size beds
- Free breakfast every morning
- Free apples on check-in counter (grabbed one every morning to keep kids from complaining about hunger while waiting in lines for attractions)
- Free hot cocoa and coffee

We stayed over Thanksgiving week for the parade and it was close to the parade route and although pricey for that day, it was still lower than other hotels in the neighborhood.
We got to the hotel before check-in and they let us check in and held our bags while we went to get lunch, when we came back, our room was ready and comfy.
Didn't hear any hallway or neighbor noise.
Will definitely stay here again.

07/03/11 | Link | Rating: 5.0
32. Michelle J.
Good hotel, good price, good location.  This hotel is conveniently located a couple blocks from Times Square and one block away from a major subway station.  The rooms are decently sized for NYC.  Just watch out for the chaos during the complimentary breakfast.  The later you wait to go downstairs for breakfast, the more loud and crowded it will get.  Once, there was even a line that extended all the way to the front lobby.

04/08/11 | Link | Rating: 4.0
33. Jen F.
We came to stay in NYC over the Fourth of July weekend and I did a lot a lot of research before making the reservations.  As a first time visitor I wanted to be close to the action but I also needed something reasonably priced since we were staying for five nights.  The Hampton Inn fit both those qualifications, so I booked it!

We could easily walk to Times Square, Central Park, and Rockefeller Center.  The wide variety of restaurants in Hell's Kitchen and the Theater District were all only a short distance away.  Also, when we arrived from the airport hot and hungry we were pleased to find out how close the hotel was to the subway stop!

I also appreciated the fact that this hotel has a continental breakfast, but if you are a vacation sleeper-inner, beware!  The line gets very long and so we only ate at the hotel on days we were up early.  But, the variety of breakfast foods available was impressive.  

Didn't have tons of interaction with the staff, but one night they did bring us a mini-fridge to store our leftovers, which was very appreciated.  The concierge also gave us directions a few times.  

Overall, comfortable rooms for a good value in a good location.

18/10/10 | Link | Rating: 4.0
34. Kelsey G.
Talk about a great hotel, if you're looking to stay in NYC without breaking the bank. Nice, clean interiors, friendly staff, and large suite-like rooms.

My wife and I stayed here with her family, on one of our "Griswald Family Trips" to NYC, and it was perfect. Right on the A, C & E lines (literally), so we could get anywhere in Manhattan inside of 20 minutes.

If you are looking to stay in the city, don't care about a good hotel restaurant / bar, and want a convenient location, this is probably your place.

14/04/08 | Link | Rating: 4.0
35. Angela M.
I've said it before, and I'll say it again - a Hampton is a Hampton.  That's why I love them.  However, seeing as this is NYC, and it's supposed to be home of the best in the US, I must say that I was a little disappointed.  It's starting to show some wear and tear.  The lighting is a little dull.  The sheets and bedspreads aren't the crisp white color of the others I've been too.  We ended up with a handicapped room, which meant everything was freakishly low for my 5'9" self and my 6'1" husband, which is really more our fault for not saying anything.  
I also think it's interesting how different Hampton's offer different toiletries.  Being NYC, instead of Toledo, OH, this one had the added offerings of mouthwash and a shoe shine buffer cloth.

The worst part about this Hampton - breakfast.  We were out late, so slept in, and didn't make it to breakfast until after 9, so the line was RIDICULOUS.  I'm talking at least 50 people deep.  They should get some industrial engineers in there to reorganize the buffet so that it's more efficient.  They had two of everything, but they were next to each other, so all it cut down on was the number of times that the staff had to refill it; it didn't make the lines move any faster.  I'm sure it would have been better if I'd managed to get myself up at 6am, but they know this is going to happen.  If I were them, I'd have two separate hot food lines, and then just one of the fruit/yogurt lines afterwards, to spread the crowd out.

The location is great, the staff is friendly enough, and the level of cleanliness is reliable, so I would stay here again.

08/01/09 | Link | Rating: 3.0
36. Robert M.
Location- perfect, right next to Times Square, near tons of restaurants, close to the Subway.

Rooms- very nice, normal sized hotel rooms.  Not the super small NYC rooms, and they were well furnished and clean.  HD TVs too!

Breakfast- free and very good.  Crowded, but they warn you that it will be crowded.

Service- could have been a little better, but not bad overall.

10/04/11 | Link | Rating: 4.0
37. Carmen B.
This place is a GREAT deal!

The staff is so incredibly welcoming, helpful and accommodating! I live in NY but wanted to stay there for Valentine's Day with my boyfriend so we booked on the spot. The price was great, though surely that is not always the case.  But with free breakfast, constant coffee and fresh cookies, how could you go wrong! Who knew you could get such a deal right off of Times Square! You all do a great job-thanks!

24/02/11 | Link | Rating: 5.0
38. V P.
Nice hotel...with free breakfast

28/05/12 | Link | Rating: 3.0
39. Tom F.
This a great place to stay in Manhattan if you want the tourist experience.  It's just a few blocks to Central park, Times Square, Rock Center, Fifth Avenue shopping..it's one block  away from the subway so you can easily get to everywhere else.  The rooms are clean, beds comfortable, staff helpful, breakfast provided.  It's a three star hotel by most rating services which means it has free wireless, although a little slow, and the rooms are nice with good bathrooms  and the bedding is good quality.
The hotel concierge service is handy.  They can book shows, tours..whatever.   you don't pay extra for every little thing at this hotel.  We checked in about 1pm and there was no problem. Even if they didn't have a room they would have checked our bags. The room we had was on the fifth floor overlooking eighth street.  It was pretty quiet until a road crew went to work digging up 51st street on the last morning we were there but even then not bad.  The only issue we ran into wasn't the fault of the hotel.  On sundays 8th is shut down for a street fair.  If  I  had known that we would have taken the subway from Penn Station instead of grabbing a cab.  It was insane.  8th is major northbound street and to shut it down to sell funny hats and wieners seemed a little silly. Check this before you go. Good hotel. Great base of operations.

24/09/12 | Link | Rating: 4.0
40. Liz S.
I stayed at the hotel for a week while my mother and I vacationed in the city.

The hotel was in a wonderful location, just outside of Times Square, for all of the site seeing. The hotel room itself was very large and quite comfortable. The hot breakfast provided every morning was delicious. I was so surprised how much of a variety of food they had to offer. We were there for seven days and each morning had something else. To top off the stay, fresh coffee, hot chocolate and fruit was available at all hours. The hot drinks truly helped us get through the cold days.

The staff was wonderful and I couldn't have asked for a better hotel stay. I would highly recommend this hotel to anyone vacation in the Big Apple.

The only downfall was a neighbor in the apartment across the street who paraded around in his open robe, stark naked underneath. It was more comical than offensive. The gentlemen surely had nothing worthy of showing off...

16/01/11 | Link | Rating: 5.0
41. Mango G.
I've stayed here a few times and LOVE it here. I went back last week and enjoyed the stay very much :)

Large room for a NY standard, nice friendly front staff, comfortable bed and convenient location. I'm not a big breakfast eater, but their breakfast is better than some other hotels.

I stay at other Hampton Inn's quite a bit  in NYC and other cities b/c they are practical, no-frills, reasonable and comfortable. However this is by far my FAVORITE one!! Would stay here any time! LOVE LOVE LOVE this place!

18/09/11 | Link | Rating: 5.0
42. Zoë M.
I liked this place!
We arrived and I ran in to find out where to park (the entrance is right next to the hotel entrance on 8th) and the receptionist came out and helped us to reverse into the exit so we wouldn't have to drive around again. I was so pleased! The room was quite tightly packed, with 2 queen beds. But it was clean, which is always nice. There was a tv with a lot of watching choice, a writing desk (i didn't make use of that one.....) and a closet. The bathroom was small but perfectly formed, with shampoo, conditioner, lotions and a shower hat. They offer a free toothbrush if you need.
Getting down to breakfast, I found it was carnage! Breakfast was basic but great. Bagels and muffins, yogurt, cream cheese, fruit, waffles and a large selection of drinks. They helpfully place a sign by the door explaining how busy breakfast will be depending on the time you arrive....they use the word 'tumultuous' for the busiest time and they're not wrong! However, you're in New York City and there's a buzz of excitement in the air, so its cool.
I found it quite pricey here but location is key and this place, on the edge of Hell's Kitchen, is right in the middle of everything.
Fantastic!

28/12/12 | Link | Rating: 4.0
43. Susan P.
Great, and I mean great, location.  We ended up being half a block from Gershwin Theater, where we saw Wicked.  Only a couple blocks to 49th street and Eugene O'Neill Theater, where my friend saw Book of Mormon after I left.  By the way, both plays are well worth seeing.  
From our location at Hampton Inn, we were just a few blocks from Times Square, Central Park, Rockefeller Center, Hell' Kitchen, Theatee District... And only a few steps from subway station for all the other places we wanted to go.
The room was okay- large enough by New York standards.  Small bath, especially for two people, but again, this is NY and real estate is expensive!  
They serve a really complete complimentary breakfast, and while it can be very busy, there is a lot of seating and they replenish the food often.
Two elevators, a little slow, and sometimes very crowded, but nothing you can't live with.  4 computers available free to guests for Internet access and printing purposes.
All in all, very good hotel.  But don't expect normal Hampton Inn prices!  This hotel can be as expensive as "regular" hotels.
TIP:  if you look for room and rates are really high a few weeks out, check again within a few days of your trip- chances are rates may have gone down when they did not fill up like they expected.

01/10/12 | Link | Rating: 4.0
44. Ben B.
Great location. Excellent rooms -clean and comfortable. Breakfast both free and decent. Definite winner for New York visit.

10/04/13 | Link | Rating: 5.0
45. BagLady M.
Just spent 9 (HOT!) days here this month.  We arrived at 8:30; way ahead of check-in time of 3:00, but front desk offered to call us if our room was ready earlier which was much appreciated (they called at 11:30!).  He even said we could go ahead and help ourselves to the free breakfast.  Just ask for the (lobby) restroom key if you need to, then have the bellmen hold all your luggage.  

Free breakfast hours are 6:00 - 10:00.  Pay attention to the signage that clearly states the earlier you go, the better your experience...it gets "tumultous" from 8:30 on.  We played it smart and showed up right at 6:00--the more better to take your time with the make-your-own waffles, refill your orange/apple juice, add your own brown sugar/sliced almond toppings to your oatmeal, dig through the mountain of assorted yogurt for your desired flavor, etc.  Depending on the day, they also offer hot items such as eggs, potatoes, sausage links, and bagel toppings.  Also appreciated the 24-7 hot tea/coffee bar.  Complimentary USA Today available Monday through Friday.

The room was nice and clean, which is all you need when you should be spending your waking hours exploring this wonderful city!

We wanted to take in a few musicals so this location was perfect for us.  Rite Aid is nearby, Chipotle across the street, Pick A Bagel was a convenient stop for a quick bite.

Would definitely stay here again!

29/07/12 | Link | Rating: 5.0
46. Ian L.
I arrived an hour before check in and my room was ready and clean. Staff was courteous and friendly. I had booked a room for two nights, but had to leave after spending just one night, I was not feeling well, and according to their cancellation policy, I would have  had to  given them 24 hours notice., I was past the time to cancel but they gave me no problem at all.

21/01/13 | Link | Rating: 5.0
47. April C.
The service was wonderful here from the very beginning of the stay and up through check-out.

I would recommend this place to any out-of-towner. It is very convenient. There are a couple of subway stations two blocks away. I loved The Food Epicurean to pick up snacks and food not available in a convenient store. There are so many restaurants and bars as options close by since it is near Time Square (but without all of the Time Square traffic).

The breakfast was okay - the basics - scrambled eggs, sausage, cereal, yogurt, waffles, bagels English muffins, juice, coffee.

I would stay here again for sure.

05/07/10 | Link | Rating: 5.0
48. Monica L.
The Location is great. The staff is wonderful. It's not the four seasons, but the staff treats you like it is. I had a late fight so they held my bags while I shopped and enjoyed the city all day. Great experience!

25/07/13 | Link | Rating: 4.0
49. Hylary L.
I can't say enough good things about this hotel. We recently stayed here for a week with a group of my husband's students (about 30 people total) and the staff was incredibly accomodating. Our rooms were clean, comfortable and spacious. The breakfast was handy and they even allowed us to use the breakfast room one evening to serve the students dinner. The staff was always polite and professional. Very impressed!

Apart from the great service, the location of this hotel is ideal. It is close to Times Square (about a block or two), but not right in the thickest thick of things where people abound. It's also very close to several subway lines, and many delicious restaurants. A Rite-Aid is nearby as well which is perfect for last minute needs. We were able to navigate all over the subway easily, right from the hotel.

I highly recommend staying at the Hampton Inn in you're planning to visit Manhattan. I will certainly stay there again when I'm in the area!

01/05/11 | Link | Rating: 5.0
50. Bill B.
My wife and I stayed at this hotel recently when we were in town for a Broadway show.  The location, atmosphere, room quality and adjacent parking were quite good.  What really endeared me to this place, though, happened by accident.  

Tired from a long and vexing drive into the city, I lost my concentration and spilled a small quantity of liquid shoe polish on the rug and a foot stool.  We called the front desk, who sent someone up within 10 minutes.  The woman who appeared did not seem angry or flummoxed.  She calmly said that she'd have a staff member work on the stains while we were out.  

When we returned from our dinner and show, the stains were mostly gone.  In the morning, there was no evidence of the stains.  In addition, our bill did not include an extra charge for damages at check out.

Thanks, Hampton, for a clean, comfortable stay and understanding.

24/11/10 | Link | Rating: 4.0
51. John B.
This hotel is about as "mid-town" in the city as you can get and is convenient to just about anywhere you'd like to go in the city as well. It's situated between 51st and 52nd streets on 8th Ave. The only issues I had with staying here was that the carpet looks as though it could use "refreshing" and the breakfast area was VERY crowded in the mornings. Now, in fairness, this is a popular hotel and priced quite reasonably, so one can assume it gets (a) used a lot, and (b) is crowded with tourists. Neither of these should in any way cause you to look anywhere else for a room.

Overall, the room was as you would expect from a Hampton. Clean, quiet, comfortable, and friendly. The beds at Hilton properties are a major reason I like staying at them.

Lastly, the hotel hired its staff well. Every one of them was patient, helpful, and attentive.

Parking is $35 a night. Don't bring your car. Take a cab or public transportation.

Come to the city, and stay here when you do!

30/04/12 | Link | Rating: 4.0
52. Sharon S.
Currently staying here now...The hotel is decent, as well as the complimentary breakfast. Breakfast is busy in the morning, but the staff does a good job getting food out so nothing runs out. Unfortunately, the walls are thin and you can hear guests in the next room all hours of the night. If you want to get a good night sleep after a day exploring NYC, this may not be the best hotel for you.

14/08/13 | Link | Rating: 3.0
53. Arthur A.
Spent 5 days here. Each day was awesome. The staff is really nice, knowledgeable, attentive and helpful. We had breakfast here and it was great! Fresh food, nothing nasty and two of the greatest words: Waffle Bar. Hampton Inn is near everything!  Walking distance to Times Square, Hells Kitchen, Upper Westside, Rockafellar Center, Madison and Park aves. The entire hotel is kept clean all day long. Housekeeping is really nice and thorough.

Will definitely stay here again and recommend it to friends and family.

28/06/12 | Link | Rating: 5.0
54. Christian G.
Really enjoyed my stay here last month. This was the second time I stayed at this hotel.   I was traveling with a group of 16 women celebrating my mom's birthday.  The hotel staff was great to work with, very accomodating.  The breakfast was suitable and had many choices considering it was a free breakfast.  The rooms were clean and we had a great time.  I just loved how friendly the staff was and helpful.  The location is fantastic too.  Just steps away from the Gershwin and walking distance to Times Square, Central Park, and the E train.

02/10/13 | Link | Rating: 5.0
55. P. G.
My friend and I stayed at the Hampton Inn Times Square North for two nights in June 2012.

First, the hotel is in a great location - a short walk to Times Square, Broadway, MoMA and other museums, and MANY shops and restaurants. Also, the hotel is within a couple of blocks of several subway stations making it extremely easy to quickly get around town.

The hotel guestrooms were very spacious and cleaned and stocked to perfection. The furnishings were modern and well-maintained. Wi-Fi is free (yay!). The staff were friendly and even allowed me to check in a bit early and check out a couple of hours late - much appreciated.

Breakfast is the typical Hampton Inn fare (e.g., pastries, waffles, fruit, yogurt, some hot selections, oatmeal, etc.) and can get pretty crowded. If you want to dine in peace, wake up and get down there early.

Only a couple of complaints: guestrooms don't have mini fridges and the equipment in the exercise room/gym was fairly outdated...okay, very outdated.

11/06/12 | Link | Rating: 4.0
56. Cherie T.
I think this hotel is great in NY. Affordable and the location is great. you're just a couple blocks away from Time Squares. One block away from the subway stations. One block away from 9th street which has TONS of restaurants. And only a few blocks away from Central Park.

Aside from good location; every morning from 6am to 10am you get breakfast; and they're good breakfast too! And in the afternoon they have cookies for you to eat in the lobby. Apples are always in stock in the lobby for you to grab one to go. And Coffee & tea are available 24hrs in the lobby as well!

this hotel is perfect! i get my breakfast fixes every morning before i head out to explore the city.

04/07/11 | Link | Rating: 5.0
57. Jim E.
Decent location, great complimentary breakfast.  Maybe it was just our stay but we heard guests all around us which made the stay uncomfortable and not want to stay here again.

08/09/12 | Link | Rating: 2.0
58. Heather H.
I think my experience is kind of skewed due to staying there over Christmas, but I'll give a review a shot.

The people at the desk were down to earth and had good tips for everything we wanted. Late night emergency cheesecake? Sure, let me call Juniors to check on their hours. Is this the best subway to Greenwich Village? Nope, here's one much closer. The blizzard is jacking up our flight, can we do a late check out? Of course, then you can store your bags at the desk so you don't have to schlep them all over town. Where can a girl get a hot cocoa? Right there, and it's free!

After the blizzard set in, a staff member brought up complimentary chips and water to ensure guests from going hungry. It was a small token, but I'm glad they made the effort.

The room was pretty good, maybe not the best Hampton I've stayed in, but it was certainly adequate. We had a nice view of skyscrapers and tenements, rooftop patios, and the magic of watching snow fall from high above the street.
It's really close to touristy areas, which is why I chose it for this particular trip-most of the major sights we wanted to check out are within ten blocks of the hotel.

They offer free breakfast and wifi. However, the breakfast area during my stay at least was way crowded and seating was scarce. I recommend being a line cutter and grabbing yogurt and a banana from the island in front of the other noms and making a run for it. If you try to get hot food, it may be cold before you can eat it.
The wifi was super slow and annoying.

What I really disliked was how cheerfully persistent the housekeeper was. "No thanks, not today, we're staying in" was taken as "please, keep walking right in every 20 minutes without knocking." Jeez!  Leave a couple alone, thanks.

It was beyond packed for the holidays. If you find yourself there during a peak time, do yourself a favor and take the stairs to your room. Two elevators is not enough for a fully booked hotel.

31/12/10 | Link | Rating: 3.0
59. Courtney R.
Yet another decent stay-over hotel. We were here for one night to visit family before driving to Washington DC. The staff was a little slow and un-friendly. The room was clean and actually pretty cute! For a budget room ( we usually stay at the Waldorf Astoria for more romantic visits) it is very nice and do-able! I slept through breakfast so I cannot comment on that - my Darling went down and I asked him what he thought and he said it was "Fine". They graciously held our bags for an hour while we took a walk before getting in our car and check out was a breeze. The service at the adjoining parking garage was AMAZING! They were very nice when we lost our parking ticket and the same gentleman took care of everything and was very helpful. We would stay here again.

30/03/13 | Link | Rating: 4.0
60. Andy S.
I've stayed at this hotel twice and have just booked again for a third time.  From my experience this is one of the better hotels for money near times square.  The price includes a decent breakfast (even has to go options for those who are in a rush).  It can get crowded as some reviews indicate but its NYC and that comes with the territory.  I've never had a bad experience with the breakfast crowds and if I needed a private quieter breakfast experience I would simply go to one of the diners right down the street.  

My last stay here was with my wife during our 10 year anniversary.  This hotel made for a solid, safe and convenient stay for our NYC experience.   The location is easily walkable to Times Square, Central Park and nearly any Broadway Theater but off the main street just enough avoid some of the street noise found of of Broadway and times square.  It is also less than half a block away from a subway station which is great when coming in/going to the airport (or anywhere for that matter!).  

On my last trip I think I mentioned in my booking notes that I would be celebrating my anniversary while in town.  When my wife and I went back to our room after our first night we were greeted with a bottle of wine, gourmet cupcakes and a hand written note from the hotel manager.  I stay in hotels a lot this may have been the classiest move I've ever seen by a hotel staff.  Even without this event I can't say enough about the staff.  Its a great HIlton brand experience.  

I've seriously searched a ton of hotels in the Times Square/Theater area.  This is the best for the money on a consistent basis.  Its well worth a stay!

02/08/13 | Link | Rating: 5.0
61. Wesley M.
This hotel is close enough to Times Square to walk, yet far enough so that you can avoid the crowds and noise. The rooms are spacious and comfortable. The front desk staff are helpful and friendly. I recommend staying here.

Tip: Free wifi (password changes daily).

03/01/12 | Link | Rating: 5.0
62. Edward W.
My wife and I just stayed here on our honeymoon.   The staff were all very helpful.  The room was nice with a good view of the city.  Best of all the hotel is within walking distance of many locations like Rockefeller Center and times Square. Main subway lines a,c, and e. Are less than a block away.   Anyone wanting a nice hotel with a moderate price and a good location should consider hampton Inn times Square North

22/12/13 | Link | Rating: 5.0
63. Jeff H.
What a great place to stay. We rented a king bed room and a double queen room.  The double queen room was more expensive, but was the same size and seemed smaller because of the extra bed. The double queen fit 4 people pretty well though. The rooms were clean and very nice. The bathrooms had granite counter tops and were new. There were no weird smells or bugs. The view was really good from our rooms at the 10th floor, but not great. We were lucky to see the sunset between 2 buildings (in July), and this will not occur at other times during the year.

The breakfast was much better than I thought. They had fruit, bagels, cereal, eggs, sausage, yogurt and even a waffle maker.  There was a lot more there too that I can't remember.  The only think I didn't really like was that the mixed fruit was canned and all the different fruits tasted the same.  This is seriously a small complaint, but there is just really not much to complain about at this place. Honestly, I would prefer to go to a NYC bagel shop for breakfast, but the free one here is just so convenient if you are in a rush. Also they have 24 hr coffee and hot chocolate.

The location is great and within walking distance of times square and the grey line hop-on-hop off bus office and bus stops.

I stayed before at the Holiday Inn on 31st and the Hampton Inn is MUCH  better. The rooms are much bigger at the Hampton and everything is much nicer. The Hampton Inn costs just a little more but is 100% worth the extra money. You would not believe how small some of the rooms were in the Holiday Inn.  

I highly recommend the Hampton Inn! OK, it's not a "4 star hotel", but it's definitely a solid 4 star yelp rating given the price.

22/07/13 | Link | Rating: 4.0
64. Sara S.
Perfect location to walk anywhere for attractions, Central Park, Times Square etc. The staff and condition of the rooms and building alone are what really make this Hotel a excellent choice!! Every staff member was pleasant and personable, Eugene will hook you up with a ride and a smile and Alonzo can make anyone's day! They even made a Birthday cupcake delivery to me for my celebration!

11/10/14 | Link | Rating: 5.0
65. B B.
Location is great. Super quiet rooms. Free breakfast. Friendly staff.  Would recommend.

03/10/14 | Link | Rating: 4.0
66. Eric L.
So Hilton is one of the most well known hotels out there.  That next to the Starwood liine of hotels.  If you stay at either one, you kind of can't go wrong.  However, have you tried going to their little brothers?  

Hampton Inn is just that, a little brother of Hilton.  Same chain but just like the Old navy of Hilton's Gap chain.  This specific Hampton Inn is very close to... well... a lot of fun stuff!  Within a couple of blocks of Time Square, a respectable distance from Central Park (Perfect distance for a jog), and close to subway stations to get to/from the airport, this hotel is has a great location.  

The rates weren't too bad either.  I dont' remember exactly how much we paid but for the three of us, it was decent.  The best part?  Start your day with a HOT breakfast.  none of this Continental Breakfast nonsense.  Even with brown bag to go breakfasts, this hotel's got hospitality nailed.  

24/7 coffee, wifi, breakfast, mounds of apples in the lobby for you to take, oh and COOKIES!! What more could a fatty McFatterson like myself want?  

Since it's a Hotel, I guess I should mention that the room is a standard room.  We got the two bed and were situated on, I think, the third floor.  The street noise was not noticeable and if there were issues, the front desk mentioned they would move us up a few floors.  So to that effect, service was great! Room was standard.

Overall, a pleasant hotel with lumpy comforters.  Maybe it was just ours because the other rooms I peeked into when they were being cleaned looked okay, but it was still warm.  I would definitely stay here again, simply due to the convenience.  The only reason it's 4 stars is because nothing really wow'ed me.  

TL:DR - Free breakfast with free wifi and close to nearly everything?  Hell yeah!

01/05/12 | Link | Rating: 4.0
67. David B.
Nice place,  good location,  people that worked there were very nice and helpful.   Deli across the street is a great place to get drinks and food at a normal price. I would recommend this hotel to anyone.

30/10/14 | Link | Rating: 4.0
68. Ryan B.
Nice and clean hotel. Friendly staff. Spacious rooms. Free wi fi internet service. A small work out room and free breakfast in the morning. It's right there in the theater district where you can walk to times square, rockefeller place/NBC studios. Parking is available right next door. It's normally $40 per day, but with your hotel validation, it's $30. It's New York City, what do you expect? There are a few restaurants nearby that are worthwhile or at least convenient when you need.

The main thing is the convenience. And if you're a Hilton Honors member, it's only 40,000 points to stay per night.

Tip: Get up at around 6am if you want to beat the crowds for breakfast.

19/06/12 | Link | Rating: 4.0
69. Gary G.
Great value in NYC. Super friendly staff and comfortable beds. Large and modern rooms. Would definitely come back.

20/04/14 | Link | Rating: 4.0
70. Thomas L.
Hampton Inn is all about value.  It's not a 5 star resort and doesn't pretend to be.  This is a solid hotel in a great location.  Staff is good, rooms are clean, and overall an efficient place.  But don't expect a luxury hotel...it is what it is.  At least they still have a coffee maker in the room!  I recommend it.

04/12/14 | Link | Rating: 4.0
71. Karen J.
Came to NYC for a conference, got this hotel at a very reasonable price in a great location. Breakfast included, and nice variety of options.  Check in was very easy. Only complaint is the amount of noise from other rooms, thin walls, made it hard to sleep!

09/03/14 | Link | Rating: 4.0
72. cassandra L.
Very good location,price, complimentary hot breakfast,24 hr complimentary coffee/tea. The decor in the room is still in the 90s but who really spend time in the room when you are in ny? Also, ippudo and toto ramen is only around the corner.

As far as service goes, the nice lady in the dining room, the bell person and the gentleman that refills coffees/teas are very pleasant.  The concierge  was ok. They get you to where you need to go but they hardly smile. Will talk to the bell person next time when I need direction.

Melissa Infante, the guest services manager are very responsive and helpful.

Overall I have a great experience.  Will definitely choose this hotel again for my next ny trip.

20/01/14 | Link | Rating: 5.0
73. Jay Z.
Rating on location is 5! However, the hotel itself is a 3; hence the 4 rating.

The hotel is walking distance to Broadway, Central Park, Times Square, and all the other attractions on this side of town.  It's also near multiple subway lines and a 24 hr Rite Aid.

Pros: Service is friendly and accommodating.  Be sure to sign up for the rewards club.  It gets you points and free waters!  Place has free breakfast.  Bf and I woke up everyday (4 days) to take advantage, but it wasn't that great.

Downside: the bathroom!  Ours smelled musty (ended up buying air freshener spray); no air vent; and the antique blow dryer broke (but it was replaced fairly quickly with what would've been considered "modern" one a decade ago).

09/07/14 | Link | Rating: 4.0
74. Boris S.
Stayed two nights. Clean. Comfy beds. Nice, helpful staff. Close to Times Square, Central Park, Rockefeller Center, subway. Reasonable rates. Great breakfast included. Will stay here again without hesitation.

02/04/14 | Link | Rating: 4.0
75. Mike F.
This place was fine. A lot better than a Motel 6 ****hole. For this amount of money I'd normally expect better, but I had to keep reminding myself I was paying a lot for the location, not for the quality of the accommodations. I wanted to be in a central location so that I could walk to a lot of places. The hotel was good enough. They put me in a smaller room because they didn't have the one I had originally reserved, and I wasn't offered a discount but I should have requested one. My room wasn't made up on one of the days so I had to request clean towels. I can live with these things, but it doesn't leave me with an impression better than "good enough."

Since I got home I've gotten two calls from the "Hilton Grand Vacations Promotional Department" on my cell phone, so they go from three stars to two for that and I'll choose a non-Hampton/Hilton hotel next time to avoid the bother.

11/01/14 | Link | Rating: 2.0
76. Debbie N.
The hotel is pretty central to the tourist locations - so we walked to Times Square, Rockefeller Center, Empire State building,,Central Park, etc.  The subway is right there so its very convenient.  Rooms are comfortable and clean.

Breakfast was a madhouse in the morning with long lines - they do warn you of this so if you are going, you have to get there early to find a seat.  The breakfast layout needs improvement since everyone stops to toast their bread and it stops the line!  They really need to improve their eggs - I am not sure what it is but it sure doesn't taste like eggs!

Staff was friendly with the exception of one lady at the concierge desk that was not so friendly/helpful -- but I will chalk that up to having a bad morning.  Overall, its a good place to stay.

16/10/14 | Link | Rating: 4.0
77. Liv A.
I know, I know....it's a tourist trap.  I just wanted to stay in Times Square one night for fun.  Plus, I used my points for a free night's stay.  It's a great central location if you are planning to explore TS and catch a Broadway Show.

I stayed on the top floor (11th). King room was a good size and clean.  Also had desk and recliner.  Bathroom was small but not cramped.  Had a view of some high rises from my window.

They have nice amenities such as complimentary bfast, coffee/tea, cookies, muffins and apples in the lobby, small gym and free wifi.  Front desk service was friendly.  Not super fancy but you pay for location more than anything.

29/05/13 | Link | Rating: 3.0
78. Claire B.
Validly, this isn't for me staying as a guest, but the staff was very rude to me when I went in to ask directions and to use their restroom. I won't give details past the fact that my status as a woman required the knowledge of the nearest drug store and a restroom, but suffice to say that the woman at the desk was a) completely unsympathetic b) recommended that I walk several blocks and "try a bar" as far as a restroom was concerned. Overall, just kind of mean to me.

14/09/14 | Link | Rating: 1.0
79. Celso L.
Excelent hotel near every thing important for a first timer tourist in NY. The hotel team is very very friendly, I definetily recommend this hotel!!

20/03/15 | Link | Rating: 5.0
80. Amy M.
This hotel met our family's needs for a NYC vacation. Low cost, free breakfast, good location, and no reports of bed bugs. The rooms are good size for NY. We had a great view of Hell's Kitchen. Rooms were clean; needed extra pillows which were delivered promptly. Agree w other reviewers about breakfast being manic - but I felt we saved $30-40 per day eating at the hotel. Plus the volume of people in the breakfast room simply prepared us for the volume of people everywhere in New York!

Easy checkin and checkout; they stored our luggage with no issue on our departure day; walking distance to Central Park, Times Square, subways, and Hell's Kitchen with numerous dining options. Free wifi during our stay with no issues. Safe available in room; no refrigerator.

Lost a star bc an elevator wasn't functioning for four of our five days.

Would definitely stay here again.

29/05/14 | Link | Rating: 4.0
81. Tony H.
We're Hilton Honors members so we're almost always staying at a Hilton property. We stayed at this property because of it's high rating here and it's location.
The check-in was pretty smooth. We were able to store our bags as we were early. The service on the bag check was hit or miss; there was a tall guy that wasn't very friendly and could use some customer service training. However, there was another guy that was very pleasant and attentive.
The room was standard Hampton Inn, clean, great toiletries, plenty of towels. Here's the interesting thing: I found the bed to be too firm, hollow feeling but I just saw another reviewer note that the beds were too soft. So, it's a matter of luck of the draw.
The breakfast was pretty good and the funny thing, which turned out to be spot on, was a sign in the lobby noting the breakfast experience. The earlier you eat the easier it will be to get what you would like without a huge crowd. The food was good and plentiful.
The service, overall, at the property was only so-so. However, I believe this is just the way NYC is; it's not a customer service driven town. I guess the mentality is there's more where you came from so get 'em in and out.

I would stay at this property again.

04/05/14 | Link | Rating: 4.0
82. Lawrence K.
We were able to get two rooms each with two queen sized beds for our points and spend a nice long weekend with the kids in New York.  This hotel is well-positioned to the theater district, Times Square and the subway -- making access to the rest of the city very easy and inexpensive -- including Penn Station.

The rooms were clean and the help were very professional.

Get to breakfast early, though -- it's a madhouse after 8:30.  We ended up going across the street to a diner to eat because of the chaos.

17/08/14 | Link | Rating: 4.0
83. Carol P.
Nasty place. Very dated. Had to literally crank the shower to get the water started. Free breakfast closes at 10:00 on the weekend - what? They bolt the doors shut. Find another place. You'll be glad you did.

08/11/14 | Link | Rating: 1.0
84. Mark O.
I don't get why so many believe this place deserves 4 or 5 stars - okay it's not as expensive as similar hotels in NYC (still not cheap either), but that's pretty much it. I'd give it a maximum 2.5 but yelp doesn't allow halves. Just want to be realistic:

The pluses are: it's very close to theatre land, very close to the subway station & to Times Square, oh and it's rooms are reasonable size. So great location :-)

The not so positive - breakfast is madness in the morning: people queuing for pretty standard fare (which as it's included in the room charge, may be regarded as a plus by many) - we stayed 6 nights & the only morning we "had" breakfast in the hotel was the very first morning as it was our first trip to NYC, after that we went to a different local deli/cafe every morning (and there are many) where we felt we actually had a breakfast with good coffee (espressos even) without being crammed in a room nor feeling like we were part of a cattle market. The hallways are dark and depressing from the colour of the carpet to the walls - could do with a real brightening up. The duvet covers are lumpy and past their sell by date.

I have stayed in a few other Hampton Inns in the US and this one is the least inviting.

By the way the photos available on yelp seem professionally done and give a brighter impression than the reality.

26/04/14 | Link | Rating: 2.0
85. Gail C.
This hotel had everything I wanted and needed. The staff were friendly and most helpful, even sending my daughter a cake/candy for her sweet 16.  There's a coffee bar that always has hot, fresh coffee and tea. The FREE continental breakfast is delicious. It serves hot items like sausage, eggs & waffles as well as cereals, fruit and yogurt. The rooms are huge by Times Square standards and are clean. The beds are super comfortable and I had great, hot shower pressure. It's in a perfect location to Times Square, Rockefeller Center, Central Park and the subway. There's plenty of food and a drug store close by.  For the price, I dare say you will not find a better value for your dollar. I will definitely stay here again.

17/11/14 | Link | Rating: 5.0
86. Cathie N.
Stayed here a few times. Very convenient location if you are taking the airport shuttle since it is walking distance to Port Authority and Penn Station.  Super close to Times Square and Theater District.

Crappy things included crowded breakfast room and only 2 elevators (no service elevators for employees).

Rooms are clean and shower was nice and hot.

Staff was super nice. Will definitely stay here again.

28/06/14 | Link | Rating: 4.0
87. Jason G.
The best thing about this Hampton Inn is the location.  It's on 8th and just north of 51st so you're in the Broadway / Times Square area.  You can walk to everything from here.  The hotel itself has spacious rooms; my room had 2 queen beds.  The hotel also has a pretty good fitness center and has breakfast.

18/05/14 | Link | Rating: 4.0
88. Elizabeth C.
I've recently stayed in a few other Hampton hotels in some other cities and ive enjoyed each other them. This hotel in New York was no different. Great location, almost every employee i had contact with was friendly and helpful, rooms were large, and a great breakfast.

The rooms are in need of a face-lift and if you want a fancy shmancy hotel then this is not the place for you.

The only reason im not giving 5 stars is because they are renovating the hotel (which it needs so thats a perk!) but we were staying on the 7th floor and they were working on the 8th floor. We were woken up each day at 8 AM by the noise above us. And it continued all day. It just makes sense in my mind that if you know there is work being down on the 8th floor, then you dont let guests stay on the 7th floir.

However, when we brought this to their attention(specifically Lawrence)  at check out he compensated us for the trouble and apologized many times. Also, Bryan and Eugene were both great, friendly and very helpful during our stay there!

14/02/15 | Link | Rating: 4.0
89. Becca L.
Very nice hotel. The concierge was extremely helpful, and the front desk mailed my postcard for me since it already had a stamp. You have to use your room key to get into the hotel if you arrive between 11 PM and 6 AM.

There's hot chocolate and coffee in the lobby at all times, and they have free cookies at the front desk each day from 4 PM to 6 PM. The breakfast was ok. Extremely crowded and not awesome, but good.

The room was nice, comfy beds. No refrigerator. I was, however, excited by the charging port that had three regular outlets and two USB ports for charging those kinds of electronics. Free wifi every day.

Great place; I recommend it.

05/07/14 | Link | Rating: 5.0
90. Jennifer R.
This hotel is an excellent value for the location and price.  My room was large and clean, the staff was very friendly, and had a recommended car service that took us back in a comfy SUV to LGA for only $45.

The breakfast was good and definitely clean and tasty. They offer free coffee, tea, and hot chocolate 24/7.

When I mentioned to the front desk person Jonathan he was nice enough to put us on the highest floor and had a lovely gift bag filled with candy, a t-shirt, and I love NY mug. It made my son's birthday trip extra special. I would definitely stay here again since it was close to time square and many other tourist locations

23/12/13 | Link | Rating: 5.0
91. Gigi S.
Hectic lobby, tons of tourists everywhere, but that's what you'd expect in this area. Great location & nice rooms. Clean & decent amenities. Rooms are pretty normal sized - which makes them big for Manhattan!! Much more spacious than what I'm used to in the city. Certainly bigger than the rooms at the several Hilton Gardens or regular Hiltons  I've stayed at in the city and bigger that the room I had at the Empire Hotel. Also good value for money! One place they could improve is the bedding though. It was clean but the duvet was too hot & the sheets were a tad rough. Not my favorite hotel beds.

31/12/14 | Link | Rating: 4.0
92. April A.
Review for 5 night stay (Sun - Fri) in Feb 2015:

We stayed here during our winter vacation in NYC and I will definitely stay here again!

Granted, it's not the newest hotel or the swankiest, but you're in NYC. After walking around all day, you just need a place to relax.

Rooms: Not modern.. pretty basic furnishing, but comfortable especially when it's 2 degrees outside. The room and bathroom were clean and had lots of outlets. There was a mini fridge & coffee maker (which we didn't use cuz of the coffee/tea in the lobby). Our room was a king w/sofa bed so there was PLENTY of room! Trust me, the rooms are big compared to NY or SF standards. Bathroom doesn't have a vent. Neutrogena toiletries.

Staff: Hotel staff was fine, they didn't go out of their way or anything, but the only time we conversed was when we had a question anyway. The bellmen/guys who take your bags for storage were friendly (I think their names were Samuel & Peter). The lady concierge was mean muggin when we asked about getting a shuttle to the airport. Like no words to answer our questions, just resting b***h face and head nods. Lovely.

Location: Awesome location! If it wasn't so darn cold in Feb, it'd be even better. Walking 10-20 blocks isn't a problem in the city as 20 blocks is equivalent to about 1 mile (Google!). In the bitter windy cold it's not the best time, but the hotel is walking distance to Times Square, Central Park, Rockefeller Center, Broadway shows. Right across from the 50 St/ 8 Av subway station, A C & E blue lines which is awesome!! It was easy to hail a cab too. Next to a Rite Aid (go buy yourself some water bottles there instead of at your destinations), across from a Chipotle, pizza, Chinese & Indian food. One block from Empanada Mama (24/7 empanadas), Starbucks is right around the corner.

but if you don't want to spend at least $4 a day on coffee/tea, there's coffee & tea in the lobby 24/7 and it's tucked away past the elevators so you don't have to feel awkward getting 2 cups haha. In the morning, grab coffee / tea to go or with your free breakfast or at night get some decaf coffee or chamomile tea to wind down. It's seriously one of the best things.. especially in winter.

Extras:
- Free Wifi - works great!
- Free High Speed Internet
- Free coffee maker in room
- Fridge in room
- Cable TV with free HBO, Trav channel, WEtv, etc.
- 3 computers in the lobby with free printing
- You can leave your bags at the hotel if you get in early or checked out but are still going to go around the city
- Gift shop in lobby - some items were priced just like in Times Square shops
- Free breakfast - some people on here are trippin.. it's a free breakfast, not a gourmet one. They have hot and cold options and lots of drink options : milk, OJ, apple juice, coffee, tea.. they have a waffle maker which is ALWAYS occupied, yogurts, fruit cocktail, muffins, toast, bagels, eggs, sausage (really salty), ham, cereal.. I'd get there between 6:45 am and 7:15 am latest and it wasn't too bad.. probably 20 people eating/getting food. Lots of people would just get the food and bring it to their rooms.

I'd definitely stay here again!

22/02/15 | Link | Rating: 4.0
93. Freda B.
I'm staying here for business.  The rate is amazing.  The hotel has gone through a lovely renovation.  When you arrive the staff is warm and helpful.  The rooms are comfortable and spacious for NY Standards.  There is always tea, coffee and hot chocolate waiting for you (in addition to apples). Also important to mention free wi-fi which was a pleasant surprise.   I highly recommend staying at this great spot!

02/03/15 | Link | Rating: 5.0
94. Dan F.
I would have given more stars but the staff left me hanging to fight for a cab on my own with my luggage to get to my next location. I found this tainted my experience which was really great till that point.

Free coffee, tea, and hot chocolate 24 hours a day. Great location to anything and everything in NYC. Front desk staff very nice. It's the other staff that left me hanging.

23/11/14 | Link | Rating: 3.0
95. Andrew A.
With reservations at Tavern on the Green, night clubbing and a urge to visit Coney Island, we found it necessary to reserve a Hotel room. I chose the Hampton Inn Manhattan because of its proximity to all of the fun places we had planned.

For the money, the rooms are nicely-designed, with all of the amenities one would expect for a $340 room. The only issue I had was with the shower. The stopper was broken to the point that the tub tried to fill up as I took a shower.  The lever that opens and closes the stopper didn't work, so it was necessary for me to physically pull the stopper out of the tub. I'm not sure if I broke it, or it was broken before we even occupied the room.

The room itself was spacious and clean. It had a mini-fridge (unstocked), safe, Keurig pod coffee maker and a microwave oven. The view wasn't anything spectacular, but we didn't state our preference when we booked it. The bathroom was well-stocked with toiletries, soaps and an abundance of towels and washcloths.

I will have to say, the hotel management literally went out of their way to ensure that I had an enjoyable stay. We had a free breakfast and took advantage of the concierge services as well. We were also able to arrange for both early and late checkout.

The next time we're in the Broadway area, Hampton Inn it is!

10/12/14 | Link | Rating: 4.0
96. Brian K.
Your typical Hampton Inn in terms of amenities. The service was refreshingly above average and many helpful employees.

The rooms are slightly larger than your average room in NYC. Don't get me wrong, the rooms are still small.

"Location is perfect". That depends on your definition. I had to stay in the area for work but if I were to ever go to NYC on holiday, Times Square is the last place I want to stay. It's tourist hell.

The breakfast is pretty disgusting but they do have yogurt and decent coffee. Might be better to go down the street and pay extra for decent breakfast. They should not be calling their food "breakfast".

07/02/15 | Link | Rating: 3.0
97. Keith C.
Rooms are pretty small but considering that you are in the heart of NYC, it's expected. Rooms are clean, good wifi, maid service is on time and they do a good job. Nothing much to complain about. This is your classic Hampton Inn type hotel. The breakfasts isn't very good but to be honest, you can't really expect free 5 star gourmet breakfasts at a Hampton Inn. Location is fantastic to get around. Everything is within walking distance.

Bottom line: I would come back here.

25/02/15 | Link | Rating: 3.0
98. Edna G.
This hotel was decently reviewed, priced and a perfect location for our visit so we decided to stay here. It was only a couple of blocks away from Time Square, restaurants and transportation. This hotel is also part of hotels.com .

The receptionist staff here were awesome and helpful. The served breakfast  was well stocked and better hours (7a-10a). The breakfast area is huge to accommodate the many guests they have. It's a busy hotel. I did notice that anyone can eat here as they don't seem to monitor the area. They do have 24 hour coffee, tea and hot coco for your stay. It was perfect after a cold day walking around.

The room were decent and clean but needs a little updating. The beds and pillows were too soft for me but the sheets were clean and soft. No bed bugs found! ;-) The rooms did not smell and their wifi works. The bathroom was decent and well stocked with clean towels. Since they didn't have a air vent, when using the shower, the mirror fogs up; also, causing the wall paper to come off. They need to fix that. My only grip here was the shower head. It needs cleaning and I tried to clean it the best I could before using it. The shower head is not made for tall folks but the head can be easily removed to move freely.

I would stay here again due to the accommodation for a decent stay....

01/03/15 | Link | Rating: 4.0
99. Kelsey R.
The hotel is nice and comfortable. Perfect for the someone looking for a comfortable and convenient place to stay.

The breakfast is pretty disgusting but it's free?

As for the customer service, it's complete garbage. When making my reservation, I was hung up on by Sonya(Sonja?). I called back and her response was "Well I couldn't hear you so I hung up" and was said with a 'well that ain't my problem' kind of attitude. Not sure what you have going on at home, but please pull your head out from under you. Having worked in hospitality for 10+ years myself, I understand it gets crazy, people get annoying, days get crappy, but never have I ever allowed that to affect the customer.

Here's the kicker: I work for a company that does business with this hotel multiple times a year. We probably give you a decent amount of your revenue. From this impression alone, we have decided to go with Marriott for all of our business needs.

To management, I suggest you upgrade your workers, or give classes on how to speak to customers. It's a shame considering we really did enjoy the hotel itself. But with the amount of complaints that came back in regards to the customers, it's just not worth it.

17/03/15 | Link | Rating: 2.0
100. Scott H.
We just stayed here over the week of Thanksgiving and it was GREAT! This truly is a perfect LOCATION to get to any and all attractions including subway, Times Square, Theater district, Central Park, and bot East and West sides. The STAFF are super friendly, helpful, and professional. We did not interact with even one jerk-off the 5 days we were there! ROOMS were quiet, clean, and perfect! The BREAKFAST was CRAZY!!! The staff will tell you--if you want a peaceful time then be down by 7:30 at latest. If we want some commotion come after that until 9, when it becomes full blown CHAOS!!! Really, because there are probably 1,000 folks trying to get a free breakfast it gets LOCO! Besides, this is frickin NYC and there are some people--lots of them everywhere!!! Plus, this is NYC so you ain't going to bed at your normally scheduled time--the earliest we were in bed was midnite--so after a few days we just drank the coffee and got a slice of pie, pizza that is!!!

This is a GREAT HOTEL!!!

01/12/14 | Link | Rating: 5.0