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Hotel Giraffe in New York, NY

Hotel Giraffe in New York, NY

Specialties

At HKHotels guests enjoy great value, with all rates including the following amenities at no extra charge:

A Daily Savings' of $105.00 per Guest or $210.00 per Couple

Bountiful European style breakfast buffet, each morning-a value of $20.00 per guest

Selection of Refreshments 24 hours a day- a value of $15.00 per guest

Wine & Cheese Reception Monday - Saturday from 5-8pm with Live Piano Music on Weeknights- a value of $30.00 per guest

High Speed DSL/Wi-Fi Internet Access- a value of $15.00 per day

Passes to New York Sports Club- a value of $25.00 per guest

Evening Turndown Service, Bottled Waters, Daily Newspapers are also Included in the Nightly Rate

 

Company Info:

Rating: 4.30

Address: 365 Park Ave S, New York, NY, 10016
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (100):

1. Tiffany T.
Clean, hip and spacious (by NY standards) make this place a happy oasis in the big city.  I thought the location was great and I loved the deli across the street.  Pricey, yes, but it's New York!

27/02/07 | Link | Rating: 4.0
2. A Train M.
Clean, romantic, hotel among the city's beautiful apartment buildings and far from the hustle and bustle of Times Square. I loved all the goodies and every night the staff sent us to thrilling places. You won't regret.

06/11/06 | Link | Rating: 3.0
3. Guy D.
We stayed for three days. The room was quire nice. The staff was friendly and courteous.
The problem was no water in the room. The hotel management obviously couldn't solve a problem with the water not working in our room. When I turned on the water (hot or cold; it didn't matter) and nothing came out I would call the front desk and they would have the "pump reset." The water would be back on shortly. On the second day we received a bottle of wine and a $100 credit and an apology from the manager. He indicated that the problem was corrected that this was not their normal mode of business. The next morning (a Tuesday) at 8 AM there was no water again. They did "reset the pump," but when I was in the shower two hours later the water again stopped. I would like to be able to recommend this hotel but considering the cost of the rooms and a meager $100 credit, I cannot. The manager did wish to speak with us as we were leaving but we had a train to catch a could not wait for him to appear. I did email him when we returned but he did not respond. Too bad. Other than this I would have given the hotel a higher rating.

27/05/09 | Link | Rating: 2.0
4. Courtney M.
I just spent a lovely weekend at the Hotel Giraffe.  I cannot say enough wonderful things about this place.  The staff is courteous and accommodating.  The rooms are clean and relatively spacious.  There are lots of lovely little perks such as complimentary breakfast and wine and cheese in the afternoon.  It is very centrally located and was quiet at night.  I absolutely loved it and cannot wait to stay there on my next visit.

04/11/09 | Link | Rating: 4.0
5. Liza M.
stayed in a suite. one room had two double beds, the other a pull out sofa and a king. both had terraces. the beds were very comfortable. nicely decorated, simple, clean lines, modern. the wine/champagne/cheese reception and breakfast were a nice addition. great overnight valet parking rate. nice location, close to everything. door men were very helpful.

04/10/09 | Link | Rating: 4.0
6. Melissa R.
We had our wedding at the rooftop at Hotel Giraffe on June 6th and everyone was so impressed at the venue. The ceremony was held at the garden terrace and dinner reception in the Piano Suite just next door. Everyone was so impressed by the food which was catered by Park Avenue Bistro and at the excellent service by their staff. The hotel staff made sure to think about every single detail and always asked great questions to make sure we had a beautiful experience.  The hotel works with Cake Alchemy for our wedding cake and we couldn't have been more pleased. Our room was so comfortable and the hotel service is beyond exceptional. If you can afford to have a small wedding in Manhattan, this is the place to have it.  If not, cut your wedding guest down. It's worth it!

15/06/09 | Link | Rating: 5.0
7. Nelson M.
Fantastic hotel. The room was incredibly comfortable, nicely decorated and furnished with a great bed, comfortable chair, useful desk. A large room, too, doubly so by NYC standards. The staff was fantastic, too, professional and friendly and very helpful. Quite welcome having all the amenities included in the price of the room: Internet, breakfast, newspapers, etc. The location is quite convenient, a (long) walk to the Village or Times Square or Chelsea and easy access to the east side subways. Will gladly stay there again.

25/10/10 | Link | Rating: 5.0
8. Susan M.
Two words; THIN WALLS!!! Ok, maybe I'm spoiled b/c we stayed at Sofitel last time and it was a perfect experience. But boy did we run into trouble with this place.
Let me start with the good... the staff are very accommodating & friendly. The hotel design/decor is beautiful and we had a King room and it was pretty darn big for NYC. The wine & cheese was just okay - but then again it was free so...(cheddar, gouda & pepper jack w/ 1 choice of each red & white or champagne). The complimentary breakfast was a good selection, yogart, fresh cut fruit, cereal, oatmeal, danishes & bagel. Big props for the yummy breakfast.

Why the 3 stars then?? Well let's begin with the club/bar Barna that's connected to the hotel. We were on the 2nd floor and all we heard all night was thumping bass music. We're not old (mid 30's) but man when you're tired from the day and all you hear is that thumping bass music, you just wanna scream (or leave). There was also a room full (4) of screaming barely legal girls who were giggling and yelling up and down the halls. They obviously were oblivious to anyone else on the floor. Honestly, I felt like I was in South Beach on Ocean Drive b/w the thumping and the scanty clad party girls. So we call the front desk and ask to be moved. We hit our breaking point. They were understanding and moved us to the 10th floor - I should mention it was 1 a.m. when we did this...  Awww finally some quiet... so we think. The person in the room next to us continued to rattle the coat hangers in his closet for about 30 minutes. Ugh! (at 1 a.m.) THEN - here's the topper... at 3:47 a.m. the couple in the room  opposite of the closet organizer, woke us up since they were having sex and were rather loud. Oh and they were smoking tons of pot which somehow blew over into our room. (not always a bad thing- but unusual unless your in like Amsterdam) . One more thing, my husband ordered room service. They brought a tray with no glass of water, no garnish (flower) just the plate & 1 set of utensils. It was pitiful for a hotel that charges $300 + a night.

Moral of the story here PAPER THIN WALLS.  Proceed with caution.  I regretted not bringing enough Tylenol PM & earplugs.

05/03/08 | Link | Rating: 3.0
9. Ryan W.
Hotel Giraffe was recommended to us by friends who we were visiting.  Hotels in NYC are hit and miss.  Sometimes that's why relying on the reputation of a chain can be a good thing.  Independent hotels tend to be a total wildcard.  Hotel Giraffe is a hit.  The location is good, a few blocks north of Union Square on Park Ave.  It's not overly trendy, but so what?  The room was clean, well appointed in a semi-contemporary style.  Our king room was large, and almost seemed to be a suite since it had a small living room.  The rate was a little pricey (around $400 including taxes)- but hey, it's NYC.  They have a nice continental breakfast and the staff was very friendly and helpful.  Highly recommended.

01/06/08 | Link | Rating: 4.0
10. Cat L.
Hotel Giraffe was a very pleasant surprise in that the room was much larger than expected for the price (granted it was not inexpense but it is NYC) with two double beds, a good size bathroom, two desk areas, and a terrace.  The lobby has a complimentary continental breakfast, complimentary cocktail hours in the evening and late night tea and cookies.

The room was very comfortable and well decorated with a flat screen television, iHome, dvd player, etc.   The walls are thin walls so I could hear water running in the next room as if I was running my own faucet, but thankfully I had a quiet neighbor who was not up as strange times.  The hotel is also not in a very busy area (on the southern edge of Murray Hill) but being able to stay a short walk from the hustle and bustle was great and it was a easy walk to the Meatpacking District for dinner.

31/07/08 | Link | Rating: 4.0
11. Curtis F.
I had a great experience here. Nice big rooms, all the conveniences of a major chain hotel, friendly staff, and a great location. I definitely would come back.

08/08/09 | Link | Rating: 4.0
12. Emily S.
I loved this hotel.  The rooms are nice and the breakfast is actually very good (especially the bagels).   The hotel is very attractive inside.

The location is great, doesn't feel touristy at all.  My husband and I walked all over the neighborhoods close by and the subway was incredibly close as well when we wanted to go further distances.
This is where I want to stay every time I visit NYC.  
The balcony is great, too.  Most of the time when we went up there we were the only ones up there at the time, which was nice.  

It's also really close to Madison Square Park, we went over there alot and ate at Shake Shack and watched the dogs in the dog park.  

Great place!

03/07/09 | Link | Rating: 5.0
13. Luke D.
A delightful one-night stay, and we look forward to future visits.  Excellent staff steals the show, although other key attributes include a well-rounded Continental breakfast, the complimentary 5:00-8:00 wine/cheese time, free time, and EXCELLENT air-conditioning.  Plenty of great places to eat nearby.  Sign up for the e-mail specials.  GREAT rates for an excellent hotel.

31/05/11 | Link | Rating: 4.0
14. Norbert W.
cute. fun.

only downside: no bar. :(

I have heard horror stories from other people who've stayed there (on my recommendation, oops).

check out the other reviews to cross reference.

22/07/11 | Link | Rating: 4.0
15. Leslie G.
We had a great time at this hotel. We will come back again. The double/double room was big enough for two adults and two young children.  It was clean and very nice. We had a blast here and have no complaints at all. The wine and cheese in the evenings and the free breakfast in the lobby were great.

14/02/10 | Link | Rating: 4.0
16. Nobuko N.
Just spent a couple of nights at Hotel Giraffe.
High point:
Location: Safe and convenient.
Room: Very nice. Large bathroom with plenty of place to put staff on. Good quality furniture and decent sized TV. Bedding was fine.
Staff and Service: Friendly staff. Wine and cheese service in the evening and breakfast in the morning. Both were very good.
Low point: I have only one complaint.. Wi-Fi was very spotty. Sometimes it connects OK, and other times it took forever (or failed) to get emails.

04/04/10 | Link | Rating: 4.0
17. Junior L.
I love this place!  All the good things that folks are talking about are true.  I would definitely come back.  I love how clean it is, the breakfast buffet, the giraffe theme, the toiletries, and the fact that it is affordable for NYC.  

I highly recommend this place, more so after having just stayed at a different hotel nearby where I had a terrible experience.

07/11/09 | Link | Rating: 5.0
18. Resa G.
What a great boutique hotel!  It stands apart from the more ostentatious/trendy hotels so often found throughout Manhattan.  This little gem is truly stellar in service!  Right down to the turn down service where they leave a bottle of water on your side table, along with some chocolates!  The windows certainly made the room seem more spacious (and it was by New York standards), and the small balcony is nice to have as well.

Their roof deck bar is called Barna (just like the restaurant and ultra lounge on the first level).  It's a nice place for quiet, intimate conversation, a glass of wine or two, and some tapas.  I'm definitely going to go back!

26/06/07 | Link | Rating: 5.0
19. Lisha D.
I stayed at Hotel Giraffe during a four-day business trip, and it was a terrific experience. I returned to work, highly recommending the hotel to my colleagues. The president of our company stayed there later in the month, and also really enjoyed it.

I especially loved the extras in the rooms, such as the complimentary water, terrific turn-down service, books, and toiletries. The piano playing, cheese and wine happy hour, and continental breakfast were also outstanding. Additionally, I loved how friendly and accommodating the staff was. They responded promptly to my request to change to a quieter room (more remote from street traffic) and were very helpful and quick with my room service order.

This is a terrific, aesthetically pleasing hotel, with a top-notch staff. I highly recommended it for business or personal travel, as the location is great for both.

15/04/10 | Link | Rating: 5.0
20. Adam B.
Generously sized rooms for a boutique hotel in midtown...very clean rooms and well set up. Nice balcony views, comfortable sheets and finally  an NYC hotel room bathroom that doesn't feel like a 4x4 box.

My company usually puts me up here when I'm on business in NYC because our office is right across the street so I don't have to pay for it, but if I was in NYC for fun and had $300/night to spare, I would stay here.

Pretty decent free breakfast in the morning too...nothing to write home about but lots of choices and, again, free. They also have free wine in the lobby for guests every evening from 5-8.

15/03/08 | Link | Rating: 4.0
21. Maureen W.
This is my "go-to" hotel when I'm on business in the city.  The rooms are HUGE for NY standards.  Here's the kicker though.  I'm so over the NY scene at the W's (my old stand by).  Too many loud, obnoxious hipsters hanging in the lobby.  The Hotel Giraffe caters to Europeans and it shows.  Service is great and not over bearing.  Lobby is subdued but nice place to hang with a laptop and drink your complimentary cappucino.  Free breakfast of yougurts, fruit and pastries.  Comfy beds and very nice sized bathrooms.  Rooms have DVD players and the hotel has a library of movies.  Very nice touches.  There is also a cool rooftop bar here.  No gym, which is kind of a bummer but complimentary access to a health club down the street.  I highly recommend the HG.

26/05/07 | Link | Rating: 4.0
22. Angie B.
Upon arrival at Hotel Giraffe, everything seemed wonderful. "Seemed" being the operative word. We had a room on the 11th floor (I had requested a high floor) and a balcony that looked out onto 26th St. (I had also requested the balcony - but on Park Ave. S). The way the hotel is designed the balconies overlooking 26th are a bit pointless. You can't see anything except the office building across the street.

We enjoyed the complementary Prosecco in our room (we were celebrating a special occasion) and went on to our dinner reservations nearby. However, the bad things quickly started unfolding from there...
Upon returning for the night, and settling down for bed, we discovered the horror that is the bed, bedding, and pillows of the Hotel Giraffe.
The bed was absolutely horrible. I've had better mattresses at "Comfort Inn-type" hotels and the like. Absolutely ridiculous for a hotel of this caliber to give you a slab of concrete to sleep on. The bedding was simply two sheets with a thin blanket in between. Where are the fluffy duvets that a hotel like this should have? (Particularly in NYC in January, no less). The sheets were cheap as well, and a very low thread count. The pillows that they provide make for a nice looking bed, but are horrible. There were two Euro pillows (large square) in shams, as well as two extremely plump, yet smaller than standard bed size pillows with cases, as the "normal sleeping pillow". Neither of these were comfortable - and we seriously considered hitting Bed Bath & Beyond after our first hellish night of sleep at the Hotel Giraffe, to purchase pillows for the remainder of our stay. Even the most basic of crappy pillows there for $10 would have been miles better than anything the Hotel Giraffe offered.

We soon learned that they are by far more concerned with their appearance, than by actually being a welcoming, comfortable place to stay.

Luckily we had gotten a deal ($185/night) for our 3-night stay. There is no way that this is worth any more than that.

The location was fine. However, their address is "Park Ave S" - which is also misleading. The entrance to the hotel is on 26th street, NOT Park Ave S. Trickery? You betcha. Of course Park Ave sounds better than 26th Street. Just another instance where they care more about appearance.

Housekeeping -
On our second day there we returned back to our room around 5pm, to find our balcony door wide open and our belongs strewn about by the wind. In January!!!! When I called the front desk to alert them to this huge blunder, they simply said that "housekeeping must have done it. Sorry". - excuse me?!?!?! that's it?

Our room was not serviced on our second day --- housekeeping's way of punishing us for telling the management that they left our door open??? Who knows? I had to call the front desk and ask for clean towels. At that point, we had given up hope of the hotel coming through for us in any way.

Complimentary Breakfast -
Our first morning there, after our horribly uncomfortable night, we headed down to the "complimentary European-style breakfast" -- only to find a pathetic spread of cold cereal (nothing European about that) and absolutely no seats to be had. I was in desperate need of some coffee, so we considered staying - but after hovering around for a few minutes - with plenty of staff milling about , completely ignoring us - we headed back upstairs for our coats and out to have breakfast elsewhere.

The Bathroom -
The toilet made a whining/organ pipe type noise every time it flushed. Very annoying.
The door was wood with a HUGE glass window in it. This doesn't do much for privacy in a tiny NYC hotel room.
There was no fan in the bathroom - another point against them for a lack of concern for guest's privacy. Never mind being engulfed by steam during your shower because of lack of ventilation.

They make it perfectly clear that they just don't care.
- Tub/shower - with the shallowest tub I have ever seen. It is a tub in name only.
- Claim to have a refrigerator in room - a mini bar is NOT a refrigerator. (the mini bar was not even remotely cold!).
- Kept having to call down for ice for our drinks - and they took forever to bring it up (This is the only way to get ice here).
- No real pillows for sleeping on - all decorative, and all horrible
- Mattress like a slab of concrete
- Cheap bedding
- Balcony door left open all day (in January!!)
- Room not serviced one day, at all
- Complimentary breakfast poor, and no room for us anyway.
- The doormen (that were OCCASIONALLY at their posts) never offered to hail us a cab, even when it was clear we wanted one. Including several times in the rain!

Needless to say, we will not be back. I advise everyone to stay away. If you must stay here, don't pay more than $200/night - you'll be sorry you did.

22/01/10 | Link | Rating: 2.0
23. nick v.
I stayed at the Hotel Giraffe for 2 weeks during a work trip. The staff was very attentive, as after the 2nd day they knew my name, and would greet me as I was coming and going. The wine and cheese after work were a great way to unwind from a day at the office. The wine bar on the roof is a don't miss. The only complaint would be that my room was located just down the hall from the bar, and on a night that I had to get up early the bar was going late into the night. I have stayed at many hotels in midtown, and this is one of my favorites, just due to the staff.

19/11/09 | Link | Rating: 4.0
24. Jeanine V.
Stellar service and perfect rooms in an ideal location. I especially loved the complimentary happy hour on the terrace. The staff was exceptional. Can't wait to return!!

25/05/10 | Link | Rating: 5.0
25. hunter w.
Solid hotel. i'll definitely return. Reasonable prices and room size (for New York that is). Didn't take advantage of the breakfasts or drinks but in terms of a place to lay my weary head, it had what i needed: firm beds, internet, and quiet floors - didn't hear any other guests. Also, although i couldn't use it this trip, their free admission to the health club two blocks down beats the pants off the usual crappy hotel gym.

A few nitpicks:
- water pressure in shower was fine but intermittently spotty
- i grew up around NYC so street noise doesn't bother me, but you will get some road chatter.  I was on the 11th floor but also had a balcony so perhaps all that glass was the culprit.

14/02/08 | Link | Rating: 4.0
26. Laura V.
My parents stayed here for a weekend trip to NYC when I literally lived around the corner, and LOVED it!  It's a great spot that's not too far north from the W but extremely comparable in terms of amenities and chic-ness.  My parents upgraded to a suite, and had some of my friends over for a wine and cheese evening before going to dinner (which the concierge booked and helped choose).  The hotel even said that our entire group (9 people total, 2 of whom were actually staying at the hotel) could drink at their complimentary wine and cheese happy hour.

I love service like that!  Great hotel, great spot (super close to the subway, Union Square, etc.).  I'll definitely recommend this hotel to everyone!

09/01/11 | Link | Rating: 4.0
27. Noelle M.
Great views, nice interior, and an attentive staff.

I only came here for a meeting for my work (located conveniently a block from one of our restaurants) so I don't know specifics about rooms, etc, but their banquet/meeting room on their top floor with garden balcony sure was nice.

They also had a nice breakfast spread out for us (I had already eaten an AMAZING breakfast at my Hotel though), not you usual "hotel meeting fair" (ie: stale bagels, box cerals, etc) this was all fresh and great quality, half way through the meeting I did end up snacking on some great berries and granola they had out.

I'd love to stay here next time I'm in NY...we'll see ;)

29/04/08 | Link | Rating: 4.0
28. Sam P.
My dad has always had a thing for giraffes.  I'm not sure why, but for as long as I remember, he's always been fascinated with them. So imagine his delight when this lovely little boutique hotel happened to be located around the corner from my sister's apartment.  The theme is quite present in all the decor - everything is brown and giraffe spotted but not offensively so.  In fact everything is very tastefully done.  Beautiful but understated.  Much like a giraffe, I'd imagine.  I always liked nature's irony in creating such a grand, stately animal but not giving it the means to make any noise (Giraffes are mute, if I recall).

Well, in my opinion, this hotel lives up to its namesake.  It's not to be ignored, but makes no effort to stand out in an ostentatious way.  It's undeniably beautiful, but is not proud.  Pricey for sure, but that's par for the course for this neighborhood.  And don't expect loads of space for the non-suite rooms either, but do expect well executed layouts and enjoyable experience.  At least I know my dad will be happy.

15/02/08 | Link | Rating: 5.0
29. Erica M.
The shirley temple at this rooftop bar was delicious.  Be sure to get there early enough to find seating.

22/08/12 | Link | Rating: 4.0
30. Joe H.
Had a great stay here. The room was worth rhe price with breakfast plus wine and cheese . Central location and quiet with friendly helpful staff.

14/10/11 | Link | Rating: 5.0
31. Evan R.
Great little hotel, wonderful staff and a great location.
We stayed 3 nights here and loved it.  Very nice rooms, ours was large with a king sized bed nice bathroom and a sitting room.  

Excellent free breakfast downstairs and a nice wine and cheese service from 5-8.

I would highly recommend this hotel, it was a good price for NYC and the service, decor, rooms and everything were much better than most of the comparably priced large chain hotels.

07/06/09 | Link | Rating: 4.0
32. Angela N.
I have trouble hating on a place that stocks your room with free wi-fi, complimentary water bottles, chocolate bars, and a copy of The Maltese Falcon. (Seriously! Hurray.)

Other amenities: a complimentary selection of DVDs and CDs (boy bands and esoterica heavily represented), free breakfast, all-day coffee, tea and espresso service; umbrellas. I came during a storm so the latter was a lifesaver.

God bless you, Giraffe.

Odd stuff: you can buy a commemorative Giraffe plate, and a book about giraffes called "Tall Blondes," out of your room as souvenirs. All RIGHT.

22/06/08 | Link | Rating: 5.0
33. sue s.
I highly recommend this fabulous hotel.  Service is top-notch. It's in the perfect location.  The complimentary wine and cheese, continental breakfast and coffee is a wonderful added bonus.  I was alone yet felt so at ease sitting in the lobby relaxing.  EXCELLENT in every way!!!

27/11/12 | Link | Rating: 5.0
34. Tessa C.
This hotel is a nice respite from the standard chain hotels that dominate NYC.  It's a small place on the corner of S Park & 26th.

The hotel room felt more like a nice apartment versus a hotel - large windows, glass desk, good layout of furniture and lighting.  Avoid rooms on lower floors near the street level if you are a light sleeper.  The garbage trucks come around 11:30AM.

Nice details to the room like a hardwood and glass bathroom door, small mini bar niche stocked with some preselected books for you to read and buy, full size umbrella in the closet for you to borrow or buy, comfy cotton robes and slippers, natura toiletries, complementary internet access (albeit very slow...), bottles of water, good travel magazines...

The hotel has a nice small cozy lobby where they serve a complimentary breakfast.  There is also a beautiful small roofdeck stocked with complementary bottles of water.   Relaxed atmosphere is enhanced by a decent music selection piped through the public areas.

Staff is polite and attentive.  Asked for some nearby restaurant recommendations - and went to Les Halles.

Can't say much about the location since I stayed here on a business trip.

But all of this comes at a price - that's why I'm only giving it 4 stars.  Room rates are usually around $400 plus per night.

04/10/06 | Link | Rating: 4.0
35. Chris B.
I LOVE THIS PLACE!!!

I come to the City for business, and every time try to stay at Hotel Giraffe. It's not only within walking distance of my clients, you have a TON of local restaurants on Park Avenue to choose from.

The rooms are spotless - cool, art-deco decor, comfortable beds and great amenities. Free continental breakfast, wine happy hour...all in an elegant atmosphere.

Call ahead - you might get some good prices a few weeks out.

12/05/09 | Link | Rating: 4.0
36. Gosia L.
Lovely hotel with an excellent staff!

The room and bathroom were a nice size, and very tastefully decorated, the heat worked within seconds, internet was free and there was a wonderful breakfast and wine/ cheese reception in the afternoons + coffee and tea all day.

I was also really impressed with how helpful and gracious the staff was.

I shorted them one star because of the bed situation which other reviews already explained in detail... Anyway, it wasn't THAT bad but I wasn't thrilled about it.

03/02/10 | Link | Rating: 4.0
37. Kitty N.
What a cute little hotel! You get complementry bottled water, room slippers, apple downstairs, wine and cheese every night if you go down when they serve it.  What else can you ask for? Oh yeah! Umbrellas when it rains.

I heart Hotel Giraffe!

15/11/08 | Link | Rating: 4.0
38. Paul W.
I stayed as a guest a few weekends ago. For the price the rooms are a bit underwhelming. The service and the location are what you really pay for. The staff was very friendly, and pleasant change of pace from some of the other boutique new york hotels we've stayed at. Location was excellent. The room itslef was comfortable and clean, if not terribly exciting...but we had a balcony which made up for things in my eyes. I would stay there again without hesitation.

12/10/11 | Link | Rating: 4.0
39. Marcy R.
I've not stayed here as a guest but have spent some time in their bars, most recently on the rooftop bar. Previous visits here were always wonderful.

However, this time I was surprised to discover a 20% added to the bill already. When I asked about it, I was treated to a lecture from the manager about how "we can't always get what we want", and how the gay rights movement has not been able to get what it wants, for example, and that therefore (somehow) the 20% tip was justified. It was a confusing attempt at a logical argument. She also claimed that is was a NYC law to add the tip automatically and that this law applied to all rooftop bars.

We paid the tip and left. And then did some research. (a) there is no such law. (b) we found an article that shows how the automatic tip is common practice at hotel bars (c) the article also mentions one hotel that gladly scratched off the automatic tip when a customer preferred to add their own tip. That sounds like the right approach to me, rather than a snarky lecture. hotelchatter.com/story/2…

We also discovered this info: According to an article in the New York Post, "The State Liquor Authority has no rules against mandatory tipping, according to a spokesman. But cash-strapped revelers who don't want to pay up for bad service are not obligated to, said Warren County District Attorney Kate Hogan, who is well-versed in New York case law on the matter. "Case law said a gratuity is within the discretion of the customers," said Hogan, who dropped charges against a man who refused to pay a "required" 18 percent gratuity on a group dinner at Soprano's Italian and American Grill in Lake George, NY. "The discretion to refuse payment is an essential element of a tip or gratuity," Hogan told the Post about the 2004 incident. The Post put this to the test yesterday, having a reporter order a $12 cocktail with vodka, lemon hibiscus syrup and Prosecco at the Ace Hotel bar. The check included a red stamp stating that an 18 percent tip was required, and when the reporter demanded that she pay whatever gratuity she wished, the bartended scratched it off without a fuss. " Read more: nypost.com/p/news/local/…    So our manager at the Giraffe either lied to us or was very misinformed.

The space itself is quite lovely, though the view was not especially great. You mostly see the windows of the surrounding taller buidlings. The wine was way too warm (though they chilled it on our request), served in a plastic glass (standard practice for rooftops, probably for insurance reasons), the pre-added tip was a huge turnoff (10% would have provoked less objection on my part, but 20% as an automatic tip?? C'mon.), and finally, the manager was quite rude and defensive -- almost as if the auto-tip had been her very own brainchild.

I won't be back to the rooftop at the Giraffe.

08/07/11 | Link | Rating: 2.0
40. BGrace G.
I had the best hotel experience ever when I stayed here. It was awhile ago, but I needed to give them kudos.

The room was spotless and modern/ streamlined in decor, the service was wonderful.

It was a particularly slow time, so maybe that accounted for their generosity in opening endless bottles of wine in the evening for myself, my daughter and several of our visitors, no questions asked. Just kept pouring and opening. That and the cheese, nuts etc did us for evening meal.

Wonderful gratis capuccinos and croissants in the morning, and so many little thoughtful touches.

The location wasn't my ideal although its very upscale and prestigious, but worth it to experience this kind of service and pleasure in  a hotel stay.

21/12/08 | Link | Rating: 5.0
41. Emily C.
This hotel was amazingly clean and beautiful... The free happy hour  (includes wine and cheese, good cheese) was so much fun.  When everyone was mingling you could really appreciate the variety of people who come to NYC!  The staff upgraded us for free because we were celebrating a birthday.  They even gave us a free bottle of wine.  Plus, this hotel is in a pretty ideal location.  Right now, I can't imagine staying anywhere else...

16/02/12 | Link | Rating: 5.0
42. Shana S.
I should say at the outset that I've never actually booked and paid for a reservation here myself. Rather, I've been a room crasher "guest" here twice over the past couple of years (not that you need to know, but it was once with my junior high best friend and her husband, as well as a couple nights with my mom and sister). Love this place. Want to move in and sign on a for a two-year lease.

I'm not a hotel virgin; in the city, I've stayed at the Ritz, a Marriott, Hotel New York (the new and improved), Club Quarters, along with a slew of swanky Hyatts and posh places throughout Europe, Hawaii and the Caribbean. I've also stayed at some not so classy places that normally rent in hour increments. The point is, I understand what to expect from a certain price point and style of a hotel.

Hotel Giraffe has exceeded my expectations when it comes to service and amenities in boutique hotels. Where to start? Oh, the door. Cute, younger, sweet doormen. Knew my name even though I was just crashing with my family for a brief respite from the reality of my shoddy tenement building. Lobby is equipped with a baby grand piano, lots of newspapers, outlets galore, chess sets, and, most importantly: complimentary wine/cheese/crackers on a seemingly unlimited basis until about 8 p.m. Missed the boozing part because you were getting your drink on in nearby Flatiron? It's cool, you can sober up with their all night gratis coffee and tea station, usually accompanied by a bowl of fresh fruit.
And hey, if it's a really late night? Do try and pull yourself together for their pastry-laden, fresh fruit-teeming, cereal and bagel-bursting continental breakfast, and replenish some of those electrolytes with their yummy fruit juices.

The elevators, like the rooms, are a tad teensy. Had I never been to NYC, I might find this surprising and disorienting. Yet after 16 years here, my standards are different. If my room is bigger than, say, the front of nail salon on 1st avenue, that's pretty damned spacious. And if the bathroom's bigger than one you would encounter at CBGB's (may you rest), well, then,  I'm all set.
Giraffe exceeded these in a big way. The rooms are cute, and I had space to kick up into a handstand against the walls. Score!

More bonus points for keeping us well-stocked with ice, surplus chocolates on the pillow during turn-down service, and pleasantly-fragranced bath products (oh, and a huge bathroom at that).

Ooh! I need to tell you about the nook above the minibar. It's got a giraffe book and plate (available for purchase), and some outstanding literary treasures. It was as if they raided Strand for the coolest books they could find. My mom and sis's room had The Diary of Anais Nin (forgot the volume) on the shelf. Talk about serendipity!

With respect to other Yelpers and the bed issues, perhaps it's because I'm currently sunken into a 13 year-old mattress at my crib, but I had no problem with their solid mattresses. Indeed, I found them to be wonderful for my back.

When I crashed with my best friend and her hubby, we ordered in room service for dinner fairly late, probably 11:30 p.m. or so (thanks to the complimentary bottomless glasses of Prosecco during the wine hours, we weren't going very far). From what I can remember, rosemary chicken and chocolate cake were involved, and I know we liked them a great deal. They gave us some leeway with later checkout (this is my Achilles heel, I love to linger), so I was sold.

Hotel Giraffe, while I may have only been a room crasher on my last visits, I promise to scrimp and save so I can get a "room of one's own" (Virginia Woolf reference referring back to the literary stuff above, get it?) for a night or two of pampering away from my home in the city I call home.

02/06/11 | Link | Rating: 5.0
43. Andy H.
Located along New York City's popular and chic Park Avenue is the amazingly cozy and stylish Hotel Giraffe. Upon entering this boutique hotel I was greeted by friendly staff that instantly made me feel at home. The lobby, which host both complimentary breakfast from 7am-10:30am and cheese and wine from 5-8pm daily, exudes a real laid back and comfortable feel to it.

As I was checking in, the cheese and wine special was well underway and quite popular with guests of the hotel. Many people were lounging, chatting and laughing (a couple of glasses of wine will do that to you) on the many couches and chairs available in the lobby. Live piano music is also performed in the lobby weeknights between 6-9pm. Definitely a great spot to hang out at before or after a day in the city.

The Hotel Giraffe offers many rooms with a small balcony, now even though I did not get a room with one of these great features, I must say that it is something you might want to ask for when booking a room. Many of them face Park Avenue and make for a spectacular view and a definite "photo op."

The room's decor is European chic and features high ceilings, flat screen TV, a work desk, complimentary wifi, a nice sized closet (that offers a safe, umbrella and robes), 2 free bottles of water, a plush lounge chair and foot rest, comfy bed and plenty of light.

The bathroom is large and offers guests plenty of room. It includes a beautiful marble counter space, plenty of mirrors, a glass and solid wood door and even a scale.

What makes this hotel so great is all of the freebies that come along with the rate. You already feel like a VIP when you are staying on Park Avenue, but the Hotel Giraffe turns it up a notch with so many great extras.

The next morning I checked out the complimentary breakfast, and while many hotel's "free breakfast" fall usually just include some cereal, an apple and bad coffee, that is not the case at the Hotel Giraffe. They offer a plethora of items to devour before starting another day in the Big Apple.

Fresh fruit include cantaloupe, grapes, strawberries, blueberries, and melon. Also great New York style bagels, delicious pastries, strong coffee, a variety of juices and plenty of newspapers to read in a very cozy atmosphere.

Finally, how can you not enjoy a hotel named after a giraffe?! Highly recommend.

05/06/09 | Link | Rating: 5.0
44. Carly W.
I stayed here back in February, when I just happened to be in the city with my boyfriend over Valentine's Day.  I swear, it totally wasn't planned that way, but since it was Valentine's Day, I figured I'd stay at a hotel rather than the usual guest bedroom or couch.

The thing I like about Soho is it's not too far from anything, which is the case with this location.  If you're feeling touristy and miss your usual chain stores, you're within walking distance of Union Square, if you want to hit up some crowded stores that may not have locations in smaller cities, you're within walking distance of shopping in Soho, and if you want museums, you're not too far from their usual midtownish locations.  There are plenty of good restaurants around, but if you're looking for something special/one of the hot NY restaurants for the year, you're not too far from those either.  You're not really stuck or confined to one part of the city and have easy access to many/most of the trains.  What I'm saying is location, location, location.

The rooms are comfortable and a generous size for Manhattan.  I think they must have put me in a room accessible for people with disabilities because the toilet had a removable railing near it and the shower was huge and open with no bathtub.  That was a little disappointing for Valentine's Day, especially because the staff left pink bath salts and chocolate in the room.  What a tease!

Overall I was really pleased with my stay and would recommend it to others.  The hotel definitely deserves 5 stars for what it is.  It's a boutique hotel without certain frills (this isn't the Carlyle or a 4 Seasons), but makes up for those in class, style, and fun.  Besides, who wants to go to one of those fancy hotels that fool you into feeling super exclusive when you're still under 50 years old?

05/10/10 | Link | Rating: 5.0
45. Lindsay M.
The luxurious Giraffe offers a suite of conveniences including complimentary breakfast, evening cocktail hour, wireless internet access, in-room Belgian chocolates, bottled water and passes to New York Sports Clubs.  I lucked out and received room keys to one of the nicest rooms on the 8th floor.  A balcony overlooking Park Avenue and a wonderfully comfortable king-sized bed awaited me.  The sage-scented conditioner perfumed my morning shower and the staff was quick to respond when my Macbook when missing.  The pink lemonade in the lobby was refreshing and the great proximity to the subway made getting around town a cinch.  My preference for modern sophistication was was indulged at the Giraffe and I only wish that I had more time to enjoy all that this boutique hotel had to offer.  I guess that's what next time is for!

25/11/10 | Link | Rating: 5.0
46. Alex C.
This hotel is the crack spot.  I will admit up front my bias against small no-name hotels, but let me explain.  My past experiences with small hotels (even the nice ones) has been that the amenities are sparse and service is sparing.  This place is different.  It actually feels like home, except for the fact that it's cleaner and the toilet is nicer.  It's amazingly small - the hallway on any given floor can't be more than 25 feet long.  The elevator always arrives when you beckon, so a jaunt to the lobby is hardly a thang.  And trust me, you will want to go to the lobby.  

There is hotel-wide free internet, and the lobby is set up like a cozy coffee shop where people are always relaxing and reading the paper or cranking away on their laptops (very few Mac users though, which is unfortunate, but I digress).  The morning brings free continental breakfast, which is better than most.  The pastries taste a notch above Costco, and their tea is significantly better than typical hotel fare.  Most importantly, they have all the hard-boiled eggs you can eat!  Hardly titillating, but still arousing.  Breakfast here is most satisfying when you enjoy it while watching the work crowd rush off to their insignificant lemmingwork whilst you read the WSJ and check your facebook on your iPhone.  

But more on the lobby.  The tea and coffee are available 24 hours a day here.  You can come down and make some for yourself (and a loved one) whenever you want - even during a Bruce Lee flick if you can pull your head away from the TV.  The cookies and scones are also at your disposal.

In the afternoon and evening time, free wine and cheese and crackers and stuff!  Freeeeee.  Is this place a wonderful host or what.  So comfy.  Responsive front desk.  Intimate environment.  Amazingly friendly cleaning staff.  Baby grand in the lobby, in case you feel compelled to bust out some "Goodbye Yellow Brick Road."

Happy travels people, and don't forgot to visit the Halal Cart on 53rd and 6th whenever you are in New York.  It is your duty, my young padawans.

19/03/10 | Link | Rating: 5.0
47. Cindy B.
Great room! Great location! There are lots of restaurants nearby, it's easy access to anywhere you want to go because it's right near the 6 train! The rooftop bar is a must! The size of the rooms is great too and OMG a nice big bathroom - I wish my bathroom at home was half that size!

09/07/12 | Link | Rating: 5.0
48. Randy K.
Super helpful and friendly staff, great rooms  - I arrived very early and they not only put a rush on readying my room they also agreed to call me when ready, they put my bags in the room for my return and they also said I should have a bit of breakfast at the breakfast buffet. Love this level of service.

09/07/12 | Link | Rating: 5.0
49. Loralee V.
I stayed here for a sister's weekend in January of this year. We chose this hotel because of it's location on Park Avenue and it's convenience to both Midtown Manhattan and Downtown New York City. Although we did not spend a lot of time in our room, we all enjoyed this luxury boutique hotel. Truly an urban oasis in the heart of New York City. It is indeed sophisticated, comfortable and the service gracious.
We participated in both the wine & Hors D'oeuvres reception and the continental breakfast in the Lobby. Nice to have this before going out.
I will come here again when I am in NYC!

07/07/11 | Link | Rating: 5.0
50. Juliet A.
Disclaimer: I have not stayed here, but I have spent time on the rooftop lounge/bar. But if that is any indication of the rest of the hotel, 4 stars it is.

I actually went to the rooftop bar to meet my dad and his business friends who were having some drinks. What a perfect location for a warm NYC summer evening! Classy, classy. The girls who serve wear matching black dresses and pearls - almost makes me want to apply for a job if I get that as a uniform!

Per the Park Ave location, drinks aren't exactly cheap (so maybe if I had been going on my own dime and not my dad's, I wouldn't rate as highly, ha!). Blue Moon is $8, for example. I opted for a Blackberry summer spritzer ($15) - a tart drink made from fresh blackberries, Cointreau, lemon juice, and sparking wine, served in a champagne flute. A little too lemony, but really really good regardless. They have several unique summery drinks and specialty sangria.

I don't think there are food options up top, but chips and dip served for free!

05/08/09 | Link | Rating: 4.0
51. Allison B.
Usually my business trips leave me in boring and uninspiring hotels, though this time around I splurged and went for something different. Different is what I got! The Giraffe was incredible! After a long day of dealing with unrelenting clients, Wine and Cheese available in the lounge was outstanding. The staff was helpful in helping my navigate my way around the city, even providing me a map and highlighting some must see spots for me.

The room was beautifully appointed and very cushy, which I like.

The only downside of my stay was that the room next to mine had a small child that was screaming two of my four nights. Babies cry, but by all means, stick a nipple in the poor kids mouth or something!

All and all the stay was great. Im from LA, so dealing with Taxis was a bit off for me, but I got into the swing of things quickly.

I will definatly be returning.

02/06/11 | Link | Rating: 4.0
52. Richard B.
Stay here frequently over last four years.  The top rooms are very quiet.  Nice living area with television and couch.  Small "bed-turning" touches: quality bottled water and chocolate bedtime surprises for night-time enjoyment.  Lobby sports free breakfast: eggs, granola, specialty baked goods, juices--a respite before your day cranks up.  This will put ten dollars back in your pocket.  Happy Hour features excellent array of Lavosh crackers, olives, cheeses, nuts and excellent Italian wines--a nice way to unwind from sightseeing or business.  Friendly wait staff.  Easy access to many nice neighborhood restaurants, including Breslin Bar, Dos Caminos, Les Halles, Artisanal, I Trulli and Fika.

25/02/11 | Link | Rating: 4.0
53. T B.
Review for rooftop bar only. Can't believe this place has been open for two years now. Great venue for after work summer socializing. Vibe is nice and relaxed and not too crowded. I loved this beer - PorkSlaps that they have - something I've never tried before.
Did find it weird that they asked for a 20% suggested gratuity on drinks - never been asked that before - looking back thought would have probably ended up tipping that much anyways - so am going to let this one slide!

12/08/11 | Link | Rating: 4.0
54. Eric N.
What an awesome boutique hotel.  Went here for an overnight stay in the city.  Clean, reasonably priced, great/friendly staff.  They also include lots of nice touches - complimentary breakfast, 24 hr coffee, and a cocktail hour on the roof top deck with drinks and apps - free!  It all adds up to a really great stay, and comfortable vibe.  Would definitely stay here again.

19/09/12 | Link | Rating: 5.0
55. michoel j.
Went for the soft opening on NYE hosted by Anna Rothschild and Prince Lorenzo Borghese , a intimate space with good views of the city, fireplace and outdoor balconies/section. The adjacent Deluxe Queen Guestroom containing the after party was also pleasant..(more a review for the hotel space) The manager is wonderful..look forward to the growth of this space.

13/01/12 | Link | Rating: 4.0
56. Dave H.
cleanest, sharpest and most comfortable hotel between Gramercy and mid-town...great top floor, too; best go-to in area.

20/06/13 | Link | Rating: 4.0
57. Madison B.
RUDEST STAFF EVER! My colleague was in from out of town last night and her flight got cancelled due to the snowstorm.  The hotel was recommended by one of my coworkers who lives in the area.  We went in to see if there was any availability.  The man working at the front desk didn't even check his computer and told us flat out there were no rooms available.  When we tried to sit in the lobby to find another hotel in the area, he told us that the lobby is for hotel guests only and we needed to leave.  Mind you, we are two females and there was a snowstorm and freezing temperatures (so much for chivalry).  To add insult to injury we later looked at the hotel's website and there were rooms available.

My colleague ended up going to the Waldorf (which was closer to my apartment).  The staff there was incredibly friendly and got a room right away for only $229.

08/03/13 | Link | Rating: 1.0
58. Alison B.
What a wonderful boutique hotel in an incredible location in Manhattan! It is located on Park Avenue in the Flatiron area, walking distance to Gramercy Park Tavern, Union Square Cafe and the Shake Shack, located just steps away in Madison Square Park.

My room was spacious and well designed for a business traveler with a generous granite elliptical shaped workspace large enough to spread out documents to review etc, free wireless WIFI and decent lighting.

Other nice perks: my room had a beautiful Juliette balcony so I could open the French doors and enjoy some fresh (well, NYC-style fresh!) air and the complimentary wine reception and breakfast buffet in lobby were generous even compared to other hotels who offer these types of business-traveler per diem friendly amenities.

The rooftop deck with bar is awesome!

Minor qualms: the bed is pretty hard thanks to a very, er, firm mattress bordering on therapeutic! I prefer a much softer bed and one that features fluffy feather duvets vs a shiny satin quilted comforter.

There was also a reported but unresolved minor housekeeping issue during my stay, but when I brought it to the manager's attention before check out, he was incredibly gracious and not only sincerely apologized but offered me a voucher as an excellent incentive to come back for another visit, which I will happily do again soon!

30/09/09 | Link | Rating: 4.0
59. Ali O.
A wonderful experience from start to finish.

We had to make a last minute reservation as the hotel we originally had booked was affected by Sandy, but now I am glad we opted to stay here instead.

I loved that the located is decent, but not smack in the middle of the super tourist area.  We got upgraded into a suite with a balcony on the 12th floor.  The view over Park Ave was lovely.  The room was very clean and HUGE. I didn't hear any of the usual hotel noises (slamming doors, showers running, elevators dinging).  Super comfy bed, as was the furniture in the living room.  I loved the pictures from what appeared to be the 20's.  I also loved the bath products, but didn't really love the bathroom door with smoked glass as I was staying with a platonic friend.

The staff was very friendly.  The elevator was ready with open doors whenever we walked into the lobby from the street.  Free cookies and drinks 24 hours a day!!!

I normally recommend a major chain hotel in midtown to friends looking to see NYC, but I think I might start suggesting this one instead.

02/12/12 | Link | Rating: 5.0
60. Elizabeth W.
I was just here a few days ago for a family girls trip with aunts and cousins. We had 7 people staying here in 2 rooms. We all thoroughly enjoyed it. The lobby was a nice place for us to eat and sit and talk and plan our day. There was free breakfast. Nothing fancy. Cereal,fruit and pastries. Cookies and coffee available all day. Wine and cheese in the afternoon. We really loved getting our snacks between walking around.

The beds were a little small given that two of us were sleeping in each bed.

The hotel was pretty conveniently located. Pretty close to Empire State Building and convenient subway stop and a few buses. We actually walked from Times Square back to the hotel. It was a nice night. Probably wouldn't do that a lot.

The staff was attentive too. We mentioned that we were headed over to the High Line, and one of them grabbed us 7 little bottles of water. Very nice.

Now one thing worth noting is that one of the aunts paid for us all to stay here. I might have different opinion if I had paid. :)

08/05/12 | Link | Rating: 5.0
61. Susan B.
I have to say this was the best hotel I have ever stayed in.  From the moment we walked in the door we were made to feel welcome.  The front desk, the doormen, housekeeping, every single person that we dealt with was pleasant and helpful.  

We had one of the two room terrace suites which was perfect because two people were from the US and one of us from Europe and with the jet lag having two separate (and good sized!) rooms worked out well since one of us was awake with jet lag every night at 2:30.

Our only complaint, and it is so tiny that I am still giving five stars, is that there are not enough hooks in the bathroom to hang wet towels.  When three people are staying in a suite, the towels add up and we really didn't have anyplace to put them.

Will be back in the spring!

18/07/12 | Link | Rating: 5.0
62. Stephanie W.
Here's the rub about New York hotels - you always wind up paying a fortune for a room that isn't quite as luxurious as you think it should be given the price tag. It's inevitable, and there's really no way around it.

So how does Hotel Giraffe mitigate the usual grumbling? It's simple - they've figured out what we consumers really care about. Complimentary internet. Friendly service. Coffee all day long. Complimentary continental breakfast (bagels, pastries, yogurt, hard boiled eggs, juice) in the morning, biscuits and cookies all day, and wine and cheese from 5 to 8 in the evenings.

It was a complete pleasure to stay here, and I'll definitely be back.

11/10/11 | Link | Rating: 5.0
63. Martina S.
My experience at Giraffe Hotel is limited to its rooftop. Cozy and quiet, it represents a perfect spot where to hang out with friends, have a good glass of wine and relax after a stressful day at work without having to wait in line for too long. Service is quick, drinks are average price and the  waitresses are nice. I will definitely go back.

28/07/13 | Link | Rating: 3.0
64. Rachel G.
Stayed in a suite.  It was very lovely.  The bathroom was nicely appointed, the room had excellent light.  I would say that getting a suite was probably a waste.  The living room part was kind of dark.  The staff was excellent, the location is superb (there are lots of great restaurants in the area).  I rarely have reason to stay in a hotel in the city, but I would definitely recommend this.  I think you get more for your money than you do staying someplace more famous (i.e. the Plaza).  They also have cute weekend themed packages that look like an excellent idea..

20/05/13 | Link | Rating: 4.0
65. Patti O.
Just got back from a girls weekend away with the sisters. Hotel Giraffe was recommended to us, and I in turn, would recommend it to any and all. We all loved the ambience and intimacy of the lobby, complete with an unending supply of food from breakfast till late night snack. It was a great place for our large group to gather and hang out between outings. Coffee 24/7. Just the way I like it.

Hotel location is terrific, central to everything we wanted to do and see. And we highly recommend the attached restaurant, where we ordered takeout and also sat down for a meal. As hotel guests we received 20% off. Nice.

The rooms were very nicely designed, with a step out balcony. Our room was on the 11th floor, so the view was great.

We so appreciated the service. Friendly and very attentive staff met our every need, and then some. The doormen were both helpful and hunky.

The relatively small number of rooms allows the staff to attend to the guests. It's a whole different feel than the bigger chain hotels. No nickel and diming you to death! Everything was included. I would stay here again, no question.

13/05/12 | Link | Rating: 5.0
66. Jess W.
I came for a drink at the rooftop bar. The garden was beautiful and not too crowded. The drinks were good, and $12-14 instead of the whopping $18-20 like a lot of other rooftop bars. Great views of midtown. This is a great spot for a relaxing night.

20/08/12 | Link | Rating: 4.0
67. Madeleine T.
4.5 Stars
LOVE this hotel! For a New York City hotel, it was very roomy and had lots of space. Very accommodating and friendly staff. Great location, walking distance from Madison Square Park and Union Square... moreover, its pretty close to the East River Park which makes a great running route.

Great, clean, updated amenities. They offer complimentary wine and cheese nights as well as refreshments / snacks in the lobby at all times for guests. Great hotel!

23/01/13 | Link | Rating: 4.0
68. Sarah C.
My sister was visiting the city, so I had to swing by to check out her sweet digs. Since I live in Astoria, I never get the chance to be a tourist in my own city - and get my New York hotel groove on. Since it was a cold day, we ended up hanging out in the hotel all day. I feel that this qualifies me to write a review, despite the fact that I did not sleep there.

The hotel staff is top notch - super professional, kind, and accommodating from the moment you check in to when you leave. Though it's a bit on the steep side, it felt worth it in terms of all the little things, like great internet, premium cable, breakfast, and a lovely Happy Hour.

23/01/12 | Link | Rating: 4.0
69. Madeline N.
Booked this on HotelTonight and was very very pleased by the end result.

Friendly but professional staff. Snacks, fruit, and coffee / tea available all the time. Sunday I walked in to free wine and cheese and crackers. Free breakfast. Free wifi in rooms. Free passes to the gym down the street.

That's a lot of "free" for NYC.

Then there's the rooms. Very big by New York standards, clean, and with comfortable beds and ample space for all your things. Good water pressure.

I like that Hotel Giraffe cares enough about you to even offer you the little things - for instance, in the closet there was an umbrella I could use had I forgotten one. Overall, loved it.

04/03/13 | Link | Rating: 5.0
70. Angel C.
This is an odd place; something about the font leads it down a questionnable path from the first minute you walk through. The lobby is unmemorable, but for the bowl of fresh fruit, lemonade, and biscotti put out for the taking within reach of the elevator. Arriving at the top floor, the terraced rooftop is inviting but seating is scarce - why arrange for 4 large groups in the actual open air rather than several small, or better yet - standing?

My group of 6 ended up on ottoman seating in the room adjacent; it was a disconcerting feeling of indoor/outdoor as we were next to a blazing fireplace and facing 2 large undecorated walls, with our back to the open space. It felt like an unfinished room, and in not the cool grungy way.

Service was also sub-par. Our waitress affected a strange accent and was about 10+ minutes before we received attention. She also made comments about how the actual bar was what she personally referred to as the sweat bar from hell. Great, so my drinks would be coated in her perspiration? Gross. Or was she working for her tip so we would not feel compelled to self-serve. Oh wait, there's an automatic 22% gratuity added onto the bill, so what WAS she doing? I can only guess she was weird. In any case, her job was to make us feel comfortable and it was a far cry from that.

I left after one warm plastic glass of sangiovese and grabbed a biscotti on my way out.

23/03/12 | Link | Rating: 2.0
71. zelda g.
Hotel Giraffe is the best!  Service is excellent, location central and they are there for their customers.  Recently had a difficult trip and arrived late for my reservation.  They were very helpful and took care of the whole situation.  Will return with pleasure.

27/07/14 | Link | Rating: 5.0
72. Ryan W.
The location alone of this hotel -- on Park Ave South, a stone's throw from Shake Shack -- would recommend it to anyone.

But what goes on inside is just as grand. From the early check-in offered without my having to ask, to the free breakfasts and wine & cheese afternoons, to the gorgeous rooms (with real balconies!), this hotel was a luxurious home away from home.

The only hitch was a fifteen-minute span in the morning when the hot water didn't work -- eek! -- but besides that, gloriousness all 'round. I'd gladly stay here again.

31/01/12 | Link | Rating: 4.0
73. Mike F.
I don't do a lot of 5 star reviews, but this place comes close so I'll round my 4.5 up to 5!  

My wife and I recently stayed here for two nights, and we really didn't want to leave. In fact, I think I might want to live at Hotel Giraffe.

From the moment we walked in from the 95 degree heat wave, and the crowded streets outside, the hotel felt clean, cool, and relaxed. The people at the front desk, and the doorman, were very friendly and welcoming. They answered questions politely, and offered advice on ways to take advantage of what the hotel has to offer. One such thing is the free wine and cheese tasting. We did not partake, though it was very tempting.

Our room was very spacious by NY standards. It was also very CLEAN! That's probably the biggest deal right there. My wife and I were both very psyched when we walked in and found the a/c already working. It honestly made the room feel even cleaner because it was so sticky and disgusting outside. I can't stand those wall units that you have to turn on and wait for your room to cool down while they blow the humidity around. Gross. Not the Giraffe. Oh no... that a/c was the best thing ever!

- I liked the modern, simple (yet warm) decor.
- Free wifi. Thanks for that.  
- The TV worked well, and was hassle free.
- The window opens to a very small balcony, so it didn't feel claustrophobic at all.
- The bed was really comfortable, and we did notice that we could order special pillows, but we didn't do it. Nice option though!
- The restaurant below the hotel was nice, and we went there for drinks and appetizers one evening. Cute, and the food was good.
- The bar upstairs was very chill on the night we met friends there for a drink, but that's what we were in the market for, so great! It looked like it might pop off on occasion, and be really fun place. Nice outdoor seating.
- We did a quick complimentary breakfast in the lobby before heading out one day, and I thought it was perfect.
- The checkout time is civilized... 1pm.

Overall, I would definitely stay at Hotel Giraffe again. While it's certainly not inexpensive, I do think you get what you pay for here. I compared numerous hotels in that price range, and felt satisfied with every aspect of our stay.

01/08/13 | Link | Rating: 5.0
74. David K.
This boutique hotel was spacious and comfortable, and an excellent value for what you get. Very clean, very good service, central to everything, and sizable rooms. On-street parking was not difficult to find. You won't be disappointed. There's not much that distinguishes it, though, from other similarly-priced properties in Manhattan.

One lapse in the service that I expect from a hotel was that we didn't get the upper floor room we requested: apparently it had been given away to another patron because we hadn't arrived early enough, even though we gave notice that we would be arriving around midnight when we made the request.

Lack of bathrooms in the lobby was another down side.

03/08/13 | Link | Rating: 3.0
75. Karen T.
Great location, employees are very nice, rooms are larger than we thought by NYC standards, definitely would consider staying here again.

Bathrooms had an unusual configuration but were good with water and so forth. We had a balcony room, which was nice but not large enough to sit on but good for letting in fresh air.

Free breakfast was nice, the laptop and printer in the lobby was handy and no complaints about the valet parking service (seems like they use another company).

Overall, a great experience and would stay here again.

14/10/12 | Link | Rating: 4.0
76. Eddie H.
The Hotel Giraffe is an amazing hotel and the piano in the lobby sets the tone for the rest of the place (quaint, classy and intimate). The rooftop bar is great place for small groups and couples (doesn't get too crazy like some other rooftop bars) in terms of the setting but the view (or lack thereof) is obstructed with a taller building right across the street. If the rooftop bar was located higher up (on the ~12th floor) or facing the avenues, then the view would be vastly improved. Regardless, I really like the layout and the decor (small tables/benches that make it easy to have a conversation vs. yelling over people). Come for the ambiance because the view is not that great.

This place carries Delirium Tremens beer, fyi.

04/11/12 | Link | Rating: 3.0
77. Robyn S.
Great boutique hotel.

21/05/14 | Link | Rating: 4.0
78. jill l.
My parents were coming to visit me during the holidays and I booked them a room at Hotel Giraffe because it was close to my apartment and pretty central to everything.

For New York and the area- this hotel is pretty great. The staff was extremely friendly and accommodating and the rooms are a pretty good size, considering that this is New York. I was actually surprised at the size of the hotel room and how clean everything was. The happy hour every night at 5pm is a great way to unwind.

My mom forgot a shirt in one of the cabinets and had already checked out but the staff there held the shirt for me and told me to come pick it up when convenient, which was a few days after.

The great thing about booking with them is if you pay ahead of time, there are usually discounted rates. Since I live here, I don't have a need for a hotel, but I would definitely recommend it again to guests visiting from out of town.

27/10/13 | Link | Rating: 4.0
79. Lor B.
I refuse to stay anywhere else but here.  Next time I go back up to NYC, this is going to be my home away from home.  I initially only planned on a one night stay (Fri-Sat) and was going to stay with a friend for the rest of my long Labor Day weekend, but I loved the hotel so much I ended up booking a night from Mon-Tue.

Let me give you a list of reasons as to why you should stay here, and go nowhere else.

1) Service: EVERYONE was friendly, professional, helpful, and just generally awesome.  Since I was checking in so late on a friday night (closer to 11 pm), I was going to miss out on room service, and would be too tired to go out to a restaurant (restaurant in hotel closed at 11). I'd emailed for a list of restaurants that would deliver so late, and they (excuse the pun) totally delivered. Within minutes of emailing the request, I got a list of recommendations.

2) Great location: Flatiron district, lots of places to eat/hang out within walking distance, and close to public transpo.

3) Low key hotel - no tacky in your face bling -  but really elegantly appointed. The lobby/lounge is small and only for hotel guests, as there's a little snack/food bar for guests to partake. Free continental breakfasts (pastries, bagels, fruit, cereal AND boiled eggs. YES!, plus kickass coffee machine, milk, yogurts and juices.  In the evenings, there is a wine and cheese reception, and then cookies and snacks available 24/7. May I recommend that you eat all the cookies and drink all the coffee? I tried.)  

4) Sweet Swanky Suite: Sell you first born child and book one, I don't care. It's worth it. Spacious, with a teeeeeny balcony with a lovely view - got room 1006, then 1106)  Comfortable couch, large bathroom with good water pressure, and bed of magic. (Request a mattress topper if you like softer beds, as the mattress is a bit firm. Also, ask for all the pillows. All of it.)  

5) Quiet and restful: after a full day of running around the city, it's always awesome to go back to your room, knowing you'll be able to sleep the sleep of the just. Never was bothered by noise, and traffic noises on the upper floor was negligible.

6) The Roof: I usually took my breakfast of champions (coffee, nicotine, boiled eggs and...more coffee) up on the roof, and a late night (ok, more like 1 or 2 am) relaxing smoke before I turned in. It's quiet, it's gorgeous, and I felt like a million bucks relaxing in such a nicely landscaped/laid out space.  It apparently is open to the public in the evenings as a bar.

7) Can I reiterate how pleasant and professional the staff is? Consider it reiterated.  

8) FREE WIFI. Free, EXCELLENT wifi.

In short: Hotel Giraffe is A++ amazing, will stay again. Soon.

03/09/13 | Link | Rating: 5.0
80. Dawn Z.
What a great hotel!  It's in a good location, near a couple of subway stops. Service was so friendly and they gave us a free bottle of wine for our anniversary. The room was clean and came with free bottles of water. And what a great deal with the free wifi, breakfast and evening wine/cheese. Highly recommend.

13/10/13 | Link | Rating: 5.0
81. Pasquale R.
*4.5 Stars*
A terrific hotel that makes you feel special. Not that special but they truly do pamper you. One of the best boutique hotels in NYC.
The staff are very friendly and accommodating.  They will go out of their way for you. The lobby is quaint and relaxing. They always have refreshments and something to nosh on. On Saturdays they have wine and cheese happy hour (complementary). Their rooms were super nice especially the balcony overlooking the city. Your normal amenities are included. They have a mini bar which is pricey as expected. Comfy rooms and bed. The roof top bar is a great addition. I can picture on a warm day a drink in one hand, a warm breeze and a great view of the city. They sometimes hold functions up there. Plus they have ample seating.

14/01/13 | Link | Rating: 5.0
82. Jacqueline N.
Staff was really helpful and friendly. They made the experience. The rooms and entrance were warm and well decorated. However the beds were very uncomfortable and rooms were small. Would go for the bar, but not to stay over night.

01/01/15 | Link | Rating: 3.0
83. Candice G.
3 weeks ago I was staying in a Best Western near the airport... cut to now and I'm practically living large in the lap of luxury (for a few days, at least) with a room that overlooks Park Avenue. My, how things change.

The whole time I just kept thinking that I must've rolled some pretty lucky dice to have landed a boutique hotel on Park Ave. And more than a few times I had to bite my tongue to stop the urge to introduce myself as Milton Bradley.

Everything about this hotel made me indescribably happy -- less the disappointment of knowing at some point I would have to check out. The hotel is sleek but welcoming with a piano in the lobby a kick-ass breakfast buffet along with a wine and cheese happy hour from 5-8 and specialty coffee drinks round the clock.

Hotel Giraffe won me over on every level- but i thought I'd share a few highlights in case you were wavering (as if!) in the form of David Letterman's top ten list.

The 10 Greatest Things About Hotel Giraffe

10. Corner of Park and 26th. Gorg and a great location
9. Best free B-Fast buffet ever
8. speedy elevators that are never packed
7. incredibly friendly staff that let me check in at 9:30 am instead of 3 pm
6. always attentive and insanely attractive doormen
5. rooms were the perfect size with extra high ceilings and had balconies that overlooked park ave*
4. free wifi
3. and a GIANT mirror right across from the bed for some extra sexy time... if you aren't there alone like I was... wah wah.
2. A mere block and a half away from the Museum of Sex
.............................and the #1 greatest thing bout hotel giraffe?!?!?!!
drumrolldrumrolldrumrolldrumrolldrumrolldrumrolldr­umrolldrumrolldrumroll
1. Monogrammed Toilet Paper Rolls!!!

I don't want to call it the highlight of my trip, because that would be downplaying it... but it could very well be the highlight of my life.

20/01/12 | Link | Rating: 5.0
84. Nicole R.
Review based on rooftop experience only:

What a gorgeous rooftop in the Flat Iron District!!! During a recent NYC bachelorette party, a group of us rented out the rooftop for a private wine tasting. Service was phenomenal & views were amazing. Perfect venue for a smaller private gathering.

Would love to stay at this hotel @ some point. Great area too; I'm a fan of the Flat Iron District.

02/08/12 | Link | Rating: 5.0
85. Ashley B.
So, I have stayed in NYC before (and well, a lot of places really) but this was such a good experience for our group!
1. We were there for a bachelorette party from Tx ;)

2. rooms were bigger than most I have stayed in in NYC (most the time you can barely move around the bed and the lighting is dim and the bathrooms aren't updated

3. this location is perfect if you want to be away from touristy time square and the fuss, but close to the more "local feel" walking to soho, chelsea and tons of cool neighborhoods--and still close to Flat Iron bldg, Empire state building etc. RIght off Park-so easy to catch a cab too

4. The staff is young and friendly. Usually younger employees tend to cop an attitude (kids these days) but everyone that worked there was super nice. Called us cabs, opened the door, very informative, gave us direction and options to take subway to airport etc.

5. Wifi worked great (past hotels it has been a pain to log on etc, not here!)

6. As if you haven't heard--the complimentary wine and cheese is great after walking all day. We came in, the piano player took requests ;) and drank wine, ate cheese and relaxed before getting ready to go out again.

7. BREAKFAST! It was good. Most hotels just have cereal or some honey buns and call it a continental breakfast--not this place. Bagels, oatmeal, juice, milks, fruits, yogurt, etc.
It really saved us money by having the snacks, coffee and breakfast provided so we could go all out for dinner etc.

8. Rooms are updated and spacious, good lighting AND they have an iHome so you can play your tunes while you get ready.

We are super happy with our stay at hotel giraffe, and highly recommend it to anyone visiting NYC!

10/03/14 | Link | Rating: 4.0
86. Kathryn C.
It is so hard to pick a hotel in New York! Me and my husband came for Valentine weekend from Houston TX right when another winter storm was hitting. I appreciated that reservations worked with me because i was not able to make it the day i was supposed to due to flights being cancelled. They where very understanding and accommodating. We reserved a balcony suite and extended our trip a day due to the weather situation so we had the suite for the first two days and a king room the last day.

Cons:

*Our key NEVER worked and had to get it reprogrammed at least once to two times a day. Yes we kept it away from all magnetic things. Room next to us had the same issue

*In our suite the cleanliness of our room was questionable there was a cover of dust on the radio next to the bed. Also the couch was so dingy looking like it needed a big time scrub. Also there was a bottle cap that was on the floor when we left for the morning and came back and the same bottle cap was there after they "cleaned". There was left the wrapping of the bar soap in the tub from after a shower and it was still there after "cleaned"

*Front desk was at times a little unprofessional due to me seeing them talking about other guests. Also they didn't make me feel very comfortable asking questions they kinda had a "I'm busy right now attitude". Due to my reservations being switched around i guess they forgot to add that i requested for a memory foam so i noticed that we didn't have one when we got there and asked about it at front desk and the response was "ill see if we have one" there was no apology for it being over looked. I didn't get the memory foam ever, but was given a feather topper. I guess if you make reservations online they have the option of getting one but its not a guarantee.

*There is no bar

Pros:

*The breakfast and wine and cheese service is really nice and the servers there are so friendly and pleasant!

*The rooms are spacious

Other than that there is a button you have to push thats under the shower handle that makes the water run for the shower. Its small and I wasn't looking for something like that so i had to call. The front desk didn't tell me there was a button so seeing that i couldnt get it to work sent someone up. Just a heads up to everyone so you don't have to call to have someone turn your shower on! hahaha

Would i stay here again? No. There are just too many options and i would like to try those out next time.

14/03/14 | Link | Rating: 3.0
87. Caroline R.
Throughout my life I have stayed at and visited a wide range of top hotels in New York City. Growing up, when my family came to New York from Chicago we stayed at the Four Seasons, the Plaza, the Hyatt Stanhope (which has since closed), and elsewhere. I've lived in NYC for seven years now, but when my mom is in town for work (versus just visiting me), I often stay with her at the boutique hotels at which she's booked - everything ranging from the Soho Grand to the Washington Square Hotel.

On her most recent trip, I joined her at Hotel Giraffe and it was an absolute joy and delight. I think this is just about one of the loveliest and kindest hotels in New York City. This is not just because of the cleanliness and comfort - because those two things are most certainly apparent. And this is not just because of the endless flow of water, tea, fruit, and snacks in the lobby - because that's there too (and I know this is accounted for in the room price, of course). But the staff - from housekeeping to doorman to front desk - are tremendously kind and help make it a most enjoyable, comparable, and luxurious stay.

I highly recommend this spot for travelers alike (and parents coming for business so their adult children have a getaway for a few days, away from their tiny apartments. :) )

23/07/14 | Link | Rating: 5.0
88. Kristina D.
This is the fifth time we have stayed at this hotel. It is by far one of my favorite hotels anywhere. The rooms are lovely whether I booked a suite for my family or the balcony when just the two of us. The service is impeccable with everyone on staff consistently friendly and willing to help with pretty much anything!  We especially love the wine and cheese with piano in the early evenings - sets the tone for a lovely NYC night.  This afternoon sealed my impression of the overall excellence and care of this hotel as my family returned to our room to find a complimentary bottle of wine with a note acknowledging our return and thanking us for choosing the giraffe again. Class act all the way and once again there is no question that this is the hotel we will return to again and again.

15/08/14 | Link | Rating: 5.0
89. Walter G.
Very nice place an quiet place in the middle of NYC. The service was very attentive, the room was clean, and you get everything you would need to have a comfortable time.
Extra points for the complimentary breakfast and the snacks/fruits/coffee that is available 24/7

07/02/15 | Link | Rating: 5.0
90. Eli H.
I head to NYC on the reg' for work related stuff, and Hotel Giraffe was among the best hotels I've stayed at recently. It's got a great location between easy access to subways, easily walks to some tourist destinations like the Empire State Building and such, and if you want to get a little adventurous, Curry Hill is ultra close and loaded with some insanely great Indian restaurants and spice shops.

The staff was super friendly, the hotel WiFi was both reasonably fast and free, and the rooms themselves were amazing. Comfortable bed, huge bathroom, nice water pressure from the shower, you name it. I was too busy to try any of the different things they do in the lobby, but if you're around in the morning or early evening they've got both a breakfast and a wine service that looked pretty elaborate.

The best part about Hotel Giraffe though is it didn't have the vibe of so many NYC hotels where they charge you premium prices but the facilities and amenities are obviously old as dirt with one too many fresh coats of paint on top. If you've been in a "classic" NYC hotel you know exactly what I'm talking about. This isn't Hotel Giraffe at all.

07/04/14 | Link | Rating: 5.0
91. Jim G.
Since there's so much to do in NYC every hotel can claim a good location for something, BUT the Giraffe has great location-2 blocks to subway on one side, 3 on the other, about 10 minute walk to Union Square, Empire State Building, 15-20 minute walk to East Village, Madison Square Garden, Grand Central, etc.  All front desk staff and bellmen friendly and helpful with all requests, directions, storing luggage, etc.  Cappuccino machine and snacks available at all times in lobby.  Similar to the Pearl which seems to generally rate little higher, but much better location. I don't think you can go wrong here unless you're one of those folks that for some reason has to  be smack dab in the middle of Times Square or overlooking Central Park.

16/04/15 | Link | Rating: 5.0
92. Emily C.
I can't believe I never reviewed this when I first stayed three years ago! Well, Hotel Giraffe is still great as ever. Near perfect location, accommodating staff, comfy rooms with balconies, lovely lobby - what's not to love? Throw in free breakfast and a complimentary wine and cheese hour (CORRECTION: it's like 3 hours with all the bubbly my heart desired) and I'm smitten for life. I can't get over how friendly, helpful and downright wonderful the staff all were (especially Gabi! She took such good care of us!). Overall, it's a total joy to stay here.

25/02/15 | Link | Rating: 5.0
93. Stephanie Y.
How do you rate a five star hotel that ended up being one of the worst hotels I've slept at?

This boutique hotel is wonderful. From the friendly greeters and front desk to the complimentary continental breakfast filled with fresh fruit salad, pastries and hard boiled eggs, the wine & cheese hours (read three hours of free wine, bubbly, cheese and nuts) and the all day snacks of Milano's and muffins. The room is spacious for NYC standards and quite tastefully decorated and I loved the turn down service. The strong wifi is free throughout the building and there's HBO! So many wins makes this hotel undoubtedly five stars all around.

So, what's the problemo, Steph?

My room located at 403 was a sleeping nightmare. The bed wasn't the most comfy, but that wasn't the problem. The problem was that from about 645-730 it sounded like I was sleeping in a construction site/garbage landfill. Trucks honking, moving, lifting, every noise possible to wake you up. It was not fun. On top of that I mean 403 was at the elevator, so while other guests were waiting for their elevator and making small talk, alas, I could hear all of that pretty clearly and loudly through the door. One more complaint to throw on: the shade/curtain didn't quite cover the window allowing light to seep through making it a noisy and bright room.

My three nights at Hotel Giraffe ended up making me a very pampered, well fed, but exhausted guest.

I would undoubtedly stay here again if the price is right. Ear plugs. I don't like sleeping with them, but I'd have to get used to it. The perks and overall feel of the place is too good to give up. That, or request/upgrade to a higher floor.

26/02/15 | Link | Rating: 4.0
94. Peter D.
Let's get this out of the way: I've never stayed here. But:

1. I have seen the rooms,* and they are lovely.

2. The staff is fantastic. And when I say staff, I really mean Gabriella. Gabi (we're friends now) runs the complimentary wine hour in the lobby (at least sometimes), and she clearly understands what hospitality is all about. I don't know that I've ever felt so welcome, even at hotels I was actually staying it. I drank prosecco, ate cheese and olives, and we danced, and we cried. And we laughed and had a really really really good time.

Just like Macklemore said we would.
_____________

*I know what you're thinking, but no woman would ever take me back to their room (except my wife, which is why I had to marry her immediately). I just had to pee, and they don't have a bathroom in the lobby so my friend let me use hers. I only rummaged through her suitcase a little bit, I swear.

27/02/15 | Link | Rating: 5.0
95. Rachel W.
What a quaint, clean, friendly little boutique hotel!! So charming and friendly I wanted to stay longer. The rooms are nicely decorated with modern furniture and bedding. Huge flat screen TV with two robes, slippers, ironing board and iron. If you need anything they will get it for you. Also a Duane Reade two doors down so convenient if you forgot something. Great rooftop area for drinks in the evening. The best part? The continental breakfast in the morning and wine and snacks in the evening. Adorbs! This will be my hotel when I visit for work.

20/05/15 | Link | Rating: 5.0
96. Neal A.
Great location, stellar customer service and completely comfortable rooms make this place a definite yes. We booked online via recommendation from a friend. The hotel is close enough to all the action but far enough a way to get away from all the craziness. Great rooftop patio and bar, free wifi and a great breakfast are all great too. Can't wait to come back!

17/05/15 | Link | Rating: 5.0
97. Drew A.
Damn, Steph Y hit this one out of the park... This hotel is amazing. The service, the amenities... top notch. Here's the rundown:

The Good:
* Every employee I spoke to was fantastic. So nice. So helpful. Such a good bunch.
* Wine hour(s). I've seen some boutique hotels offer a wine hour from 5-6pm, but this one knocked it out of the park. From 5-8pm every day, you can enjoy wine, cheese, crackers and nuts in the lobby with service right to your seat. You don't ever get up. Amazing.
* Free passes to NYSC down the street. Seriously, wayyyy better than putting together a shoddy gym in the hotel just to say you have one.
* Free wifi was fast enough to run streaming services on your lappy 5k
* TV's with a legit cable package
* Turndown service
* Offer everything from a memory foam mattress topper, to ear plugs, to tooth paste...
* Cute room with a nice little balcony
* Free breakfast every morning. Cereal, oatmeal, fruit, baked goods, coffee, tea...

The Bad:
* The blackout curtains leave about an inch of open space that is perfectly aligned with the pillows on your bed. You will wake up every morning with a blade of light in your face.
* The noise. Wow. I know that NYC has a noisy backdrop, but this was a bit much. My room, on the second floor, felt like it was going to be the next dumpster put into a garbage truck. The truck was basically in my room... for hours. Ended up going to the gym at 730am every morning. This never happens.

In the end, I really loved this place... just wish I could sleep more. Hopefully, it's not always a concert of municipal vehicles. I'll give them the benefit of the doubt though bc everything else was on point. I've been to way too many overpriced NYC hotels that don't offer half as much as HG. Hope to stay again soon!

03/03/15 | Link | Rating: 5.0
98. Damien S.
Here's how much I love this hotel: the constant tree shredding/car crushing/trash collection kept me from sleeping soundly, yet the Giraffe still gets a perfect score.

Again, I slept like shit, and the hotel still wins.

Giraffe thinks of the little things that make an extended stay feel like home, without feeling like an Extended Stay, if y'know what I mean... No?  Fine. Turndown service with bedside chocolates, a cable TV that acts like cable at home (On Demand!), a walkable Juliet balcony, complimentary bottled water, and a kinder, gentler one-ply TP.

Meanwhile, the lobby welcomes your morning grumblings with a free continental pastry and cereal buffet, and pacifies your post-work prandial pursuits with a wine and cheese hour - again, gratis. The entire staff is impossibly polite, dealing with shattered champagne flutes (not my fault) and spilled coffee (my fault) with a genuine smile, and a demeanor that screamed, "No really, it's perfectly acceptable."

There are no gimmicks at Hotel Giraffe - no space age, in room conveniences, nor are there nouveau design elements. On the contrary, the polished efficiency and minimalistic chic stir Mad Men allure, intuiting and delivering what you need rather than devices to distract you from things you're missing.

06/03/15 | Link | Rating: 5.0
99. Steff D.
Oh, Hotel Giraffe, you are entirely lovely.

I came down with the flu pretty badly halfway through my stay here. To be honest, though, Hotel Giraffe was a great place to feel unwell in... the beds were extremely comfortable; the long, fluffy, abundant pillows made for exceptional cuddle buddies when my body was aching; the ability to change the shower head to a massaging pulse was fabulous on my lower back; and, having a balcony where I could safely hang out on and get fresh air was an unexpected delight (if I had been feeling better, I probably would have sat out there with a bottle of wine and just hung out listening to the bustling NYC nightlife below - I only wish there was some kind of barrier between my portion of the balcony and the room next door I shared it with; I'm guessing that could make for a weird situation if you didn't know your neighbors like I knew mine).  

At one point I asked the front desk if they had any hot water bottles available. The man behind the counter looked entirely crestfallen when he informed me that they didn't (I'm positive that the thought of running out and getting one for me flickered across his face for a second... THAT'S how accommodating and personally invested they are in your well-being while you're under their roof) have any on the premises.

When I was feeling well, one of the highlights was Wine Time (which I'm not sure it's even called). From 5 to 8pm every day they serve a white, a red, and prosecco (not sure if they always have the same kinds, but when I was here they were actually serving my FAVORITE prosecco [Lunetta]). And you can drink AS MUCH AS YOU WANT. No, seriously. The lady would fill my flute all the way to the top. When I would have a quarter left, she would rush over and fill it all the way up again. Over and over and over. There's also some seriously great cheese, cracker, fruit, nut, and olive options. Okay, basically, Wine Time is my perfect dinner and I could have been satisfied just doing this every night and not actually going to a restaurant.

Other great things? The turndown service (I think they knew I wasn't feeling well, and began leaving me extra water bottles), the location, and the spacious rooms (I did kickboxing one morning, and had ample space to flail these limbs around in).

Like others have mentioned, the sound was a little loud for those of us on the fourth and below floors, but participate in Wine Time hard enough and that won't matter, I promise!

12/03/15 | Link | Rating: 5.0
100. Kelley L.
- Awesome location, super close to the subway which makes for easy transportation.
- The staff is incredibly hospitable and welcoming. So necessary in the city.
- Complimentary wine every evening? Yes.
- Cute rooms that actually feel spacious for Manhattan.
- Cool rooftop space and lobby with free wifi, which is awesome for anyone who (like me) works while traveling.

09/04/15 | Link | Rating: 5.0