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Langham Place, New York, Fifth Avenue in New York, NY

Langham Place, New York, Fifth Avenue in New York, NY

Specialties

Langham Place, Fifth Avenue is a modern luxury hotel located in midtown Manhattan, offering some of the city's largest guest rooms and suites. Residential suites are ideal for families and extended stays, with in-room kitchen and laundry facilities.

The hotel also features Measure, a lounge open from morning to night with live jazz seven nights a week, wellness and fitness facilities. Also in residence are the Michelin-starred Ai Fiori (2nd floor) and Julien Farel Salon.

Designed for trendsetters who welcome innovation and recognize refined quality, accommodations range from a spacious 420 square feet for the Superior Place guestrooms to a luxurious 1,905 square feet for the Empire Two Bedroom Residence. Offering apartment-style accommodations for family vacationers, the guestrooms' and suites' bespoke furnishings, premium materials and sweeping views of the Manhattan skyline enhance the residential mood.

History

Established in 2013.

Langham Place, Fifth Avenue opened in 2013, in the 80-story skyscraper 400 Fifth Avenue, which opened in 2010.

The hotel is the Manhattan outpost of Langham Hotels--whose flagship London hotel opened in 1865 and has been a cornerstone in creating the luxury-hotel experience.

 

Company Info:

Rating: 4.49

Address: 400 5th Ave, New York, NY, 10018

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    Comments (71):

    1. Annie J.
    BIG mistake on Time Out's part.  We live just a couple blocks away and I was so excited to read that this much anticipated hotel had a great restaurant in it - anyone who is familiar with this area, knows that good food is slim pickin's.  I was even more thrilled to find out that Time Out highly recommended the burger at Setai as I am a HUGE burger lover.  We went on a Sunday afternoon for lunch and each ordered burgers even though they were $21 each - with NO fries guys.  That's another $7!  We ordered our burgers medium rare and both burgers came to us as as medium well.  For $21, this burger was definitely going back!  The bartender who was so nice (which is why I'm giving 2 stars), and she apologized profusely and brought the burgers back.  After another 20 minutes or so, we got our burgers - AGAIN medium well!!  I could not even believe it.  At this point, we were starving and just ate the dried out burgers - but did show the staff how overcooked they were again.  I don't know if there's a 2nd rated chef cooking on Sunday afternoons but regardless, you cannot charge $21 for  a burger that is cooked like a hockey puck.  Even though I did think Minetta's Tavern's $25 (with fries) was slightly over-rated, it was like eating Kobe compared to Setai's.  If you're going to try it, just be weary - have a backup dish in case they just can't get it right.  Or just go to Five Guys for a $6 burger that would still blow Setai's out of the water.

    02/05/11 | Link | Rating: 2.0
    2. Stop T.
    I got nothing short of a full monte luxury pampering while staying at this hotel. From the arrival -- bellhop was unloading the trunk before I even exited the cab, and being a clever bellhop he looked at my luggage tags and greeted me by my last name as if clairvoyant, "We've been expecting you!" To the departure -- I called down to reception to ask what time check-out was and the receptionist replied, "What time would you like it to be?"  Hit the gym one day and the staff were bringing in a large flat screen TV for one gentleman who wanted to watch football on a bigger screen than the treadmill monitor... customized service, they're all about it at the Setai. The bathroom has a TV built into the mirror, the room stocks a complementary soda and water minifridge and espresso machine. Room service squad super friendly, mine was a blissed out buddhist woman from nepal. Didn't meet others who stayed here since i was in and out so frequently, but seemed young and fun mix with take-care-of-business crowd. Fully recommended!

    20/01/11 | Link | Rating: 5.0
    3. Nicole L.
    Grea hotel - amazing rooms and the staff is as nice/helpful as they come!

    01/04/12 | Link | Rating: 5.0
    4. Jon F.
    Always loved the Setai brand. Stayed at the Setai in Miami a few years back and really enjoyed it. The NYC property despite being in an average part of Manhattan is really an amazing property. We decided to include the hotel as part of our companys February contest to offer a luxury NYC experience and thought it was the perfect hotel to include bit.ly/NYCLuxury

    04/02/11 | Link | Rating: 4.0
    5. Amy G.
    If you want to treat yourself to the best service in town- this is your hotel.  I would actually give this place 4.5 stars, with a deduction for the poor lighting and lack of vanity space in the bathroom. A girl needs space and lighting to properly get ready for a night on the town in NYC, right? Anyways, upon check- in they tried to put us in a room that had construction workers literally so close to the window they could see inside! Seriously, for an anniversary weekend? I don't think so. Johnathan, our bellman was so helpful in getting us a better room that was actually a little bigger one floor up. I offered to pay to upgrade to a suite, but this room turned out to be fine ( except for the bathroom). I cannot say enough about the bed, it was heavenly! The free pop in room is a nice touch. The other thing about this hotel that deserves to be mentioned is the spa. I have been to many spas all over the country and this was in the top 2 for sure. Worth every penny. New York continues to be my favorite city and the Setai is my new favorite hotel.

    04/12/11 | Link | Rating: 4.0
    6. Laurence H.
    Best hotel in new York, rooms are the very best in new York, amazing beds, large rooms, floor to ceiling windows, amazing bathrooms, the very best in new york, staff perfect, always friendly and helpful

    13/06/11 | Link | Rating: 5.0
    7. Tomoko M.
    haven't stayed there yet, but the restaurant/bar/rooms are all nice. Joe working the door is incredible. I had a tour for the entire hotel by him! I would love to introduce my customers to this hotel if the budget allows.

    03/05/12 | Link | Rating: 4.0
    8. restaurant r.
    GO HERE for EVERYTHING!!  Drinks, food and hotel are the best!!  It's 5 plus stars in service!  The hotel is amazing and the food was so good I wanted to eat downstairs every day!!  I LOVE LOVE LOVE the Setai!  I wish I could just live there full time!

    06/04/12 | Link | Rating: 5.0
    9. Cody F.
    I stayed here for my first trip to New York and I really liked this hotel. The staff was Grade A and the room was beautiful. I was here for 4 nights and every night they sent me up a gift; a fruit basket, a bottle of wine, and they even left cookies with recipes after every turn down service.

    Bathroom: The bathrooms were the most impressive because they were very large, about the same size as the bedroom area, and incredibly nice. This is where I found one of the downsides, the seals and caulking of the shower was worn a bit and coming off. It may seem like something little but I definitely didn't expect this out of a 5-star hotel in Manhattan. Despite that the shower had a rainfall shower head with a hand held shower head option as well. The bathtub was huge and even being over 6ft I found it to be very large. I also really enjoyed having a TV in the mirror but the reception was poor and it was more novelty than function. The best part was that there was actually a corded telephone right next to the toilet, but hey this does cater to businessmen.

    Room: The bed was very comfortable, as were the sheets and comforter. They were very clean and if they weren't, you'd know because everything was all white. The room was a bit small but I realized everything was a little smaller going from Texas to New York. There was a nice Samsung flat screen but was a little disappointed when I realized there was no On-TV guide to see what was on the channels. The view was not great because the windows had a gross film on the outside and there was construction on the street below so it got a little loud. However I could see the top of the Empire State Building which was nice. They had stocked the mini fridge with free drinks (coke, coke zero, sprite, water, sparkling water) and they furnished an espresso machine with pods and sweeteners. There was storage in a closet but the storage was areas were lacking a bit. With the little negative, it was made up for by the quality of everything in the room and the overall feel. It is decorated well with a simplistic modern feel that wasn't cold or soulless feeling

    Service: The coolest service I have ever seen was the Maserati that you can use for free, where someone will drive you in it anywhere in Manhattan. THAT IS AWESOME. If I needed anything, after a visit to the desk or a phone call it was taken care of above and beyond and done so very quickly. Everyone was friendly except for one older gentleman who assumed by how I was dressed that I wasn't staying there and asked me where I was going. I never ordered room service (some of the best food in the world is in walking distance), I never used the spa (I am a straight guy), and I never visited the bar (pubs are where its at) so I cannot speak of the service in that area. I was given several very good suggestions by the staff which I did and they called ahead for me on some occasions. Once again this staff is top tier.

    Overall: Its easy to focus on the negative because most everything was executed so well. The details are thought out and consistent, down to even the smell over the hotel is the same high-end cologne smell everywhere. The Gym had the highest end of equipment with touchscreen TVs and Ipod interfacing. The quality of everything is very high but there are little flaws that are easily overlooked but easily corrected to make this place perfect.

    09/09/11 | Link | Rating: 5.0
    10. Stephen C.
    So far, so good, the first night out drinking with friends was a success. We had heard about this place and went after dinner. The drinks were well made, the bar is large with comfortable places to gather in groups and of course the menu and food looked great (no I have not eaten there just drinks for now).
    I will be back, the review is not complete and it is still a worthy place for a drink.

    17/01/11 | Link | Rating: 4.0
    11. Ale H.
    Had a wonderful stay at the Setai 5th Ave. The service is superb. NeSpresso Machine in the room. The staff at the Setai are so nice and accommodating! Mini bar sodas, waters and sparkling waters are complimentary. Turn-down service is a plus. I wouldn't stay anywhere else for my visits to NYC.

    12/12/11 | Link | Rating: 5.0
    12. Valencia W.
    The Setai Fifth Avenue is simply perfection!  I knew I would be going to New York City for a required training (everybody loves those) and one of the perks was that I was able to choose a hotel fit for my needs.  After telling the Taxi Cab where to go (so much fun considering this is New York City) we arrived at the beautiful Setai where I was welcomed by their staff and while they assisted me with the luggage.  Upon arrival I was a bit early and they happily took my luggage and I was surprised with an upgrade.  I was so happy because the more stressed I became the more they offered me in order to make me feel at home and essence tell me to 'chill'.  The staff was quite welcoming and I really appreciated that.  The decor of the hotel was quite modern with dark brown tones which i love.  I enjoyed a few tapas at the Bar attached to the hotel.  The waitress was overworked so I just went ahead and paid because I had a meeting to go to.  When I arrived back at the hotel I found that my room was ready,.  I was upgraded to a suite with a full tour of the amenities that are provided in the room -- it looked like it was standard practice.  The interior of the room was perfect for a business traveler with all of the necessities that are needed.  There was plenty of closet space and as a gift from the hotel I was able to get some pressed items.  The rooms themselves were appointed with great toiletries and a marvelous bathroom.  The rooms were outstanding and quite clean. The beds were so comfortable that I AVOIDED doing any type of work there because I found myself falling asleep on the beds as they were extremely comfortable.  EVERYTHING that was done was fantastic and I truly enjoyed my stay.  I think the people really made my stay quite pleasurable and a great place to come back from a long day at work.  If I'm ever in New York City again on business, I will not hesitate to come back!!  I appreciate all that was done to make my stay amazing.

    02/04/12 | Link | Rating: 5.0
    13. Doreen H.
    Wow.  We stayed here for 3 nights and it was heavenly.  The service is second to none - the staff is so accommodating & very professional.  Unlike many luxury hotels, they don't nickel & dime you for the minibar, shoe shine, wifi, etc... because frankly, the cost is already built in.

    This place isn't cheap, but you get what you pay for - attentive service & an amazing hotel room.  We can't wait to return.

    23/05/11 | Link | Rating: 5.0
    14. Roshni S.
    By far a fantasic establishment. Worth the pretty penny it costs and a guaranteed perfect experience. Jet Luxury Resorts, absolutely lives up to their name. My favorites, were the italian marble bathrooms (oh, the tub), the TV in the mirror (that was a first)  the bed... Oh, i could have slept forever. And, the overall exceptional service from the concierges and personal assistant.

    Well, DEFINITELY return!

    21/03/11 | Link | Rating: 5.0
    15. Mike A.
    Last week, we travelled to NYC to get married, and we stayed at Langham Place in one of their Studio Place rooms.  We also had a few friends coming in for the wedding stay there as well, in the Prime Place style rooms.  
    * The Rooms: While our room was a studio style room with a separate sitting area and giant closet, all the rooms were very big by NYC standards, with the bathrooms being a notably large scale.  The bed and furniture were very comfortable, and the bedding & towels were all high quality.  Even in the smaller rooms, rooms were well-lit with large windows, and all had views of either the Empire State Building or Chrysler Building.  The bedroom also had blackout curtains, so sleeping in was not an issue for those sensitive to light; noise was not a factor in any of the rooms either.  All in all, everyone thought the rooms were A+.
    * The Staff: All the staff members we encountered were all incredibly polite and often went the extra mile.  The bellman (Jack) that brought us up to our room addressed us by name each time we saw him, which gave our stay a personal touch.  In addition, Dwayne from the front desk remembered the day we were getting married, and on our return, set us up in the hotel bar with free champagne. All in all the staff made the stay very personal & memorable.  
    * The Service: The hotel service was fantastic.  Everyone was willing and seemed to have the authority to make sure the guests had what they needed to keep them happy.  
    * The Amenities: We were busy for a good part of the week, so we can comment only on the following amenities:
    o Each room is stocked with free water & soft drinks, as well as a coffee/espresso machine... this was a nice touch.
    o Since we were visiting for 6 days, we took advantage of the pressing/shoe shine service; the staff always did a great job.
    o The gym was probably one of the nicest hotel gyms I've been in.  They have 4 different types of cardio equipment, free weights, and at least 10 machines for weight training.  In addition, they have a small aerobics room with equipment for ab training.  On top of that, the gym was stocked with apples & cold water.

    02/09/13 | Link | Rating: 5.0
    16. Willie W.
    Auriga spa is sublime. Felt like we had the whole place to ourselves. Nice relaxation lounge with refreshments.  Aqua lounge is fabulous with a number of bathing options and then it was time for our couples massage.  Both of us agreed they were among the best we've ever had. At least on this Wednesday afternoon in August Auriga was surprisingly nearly empty.  Given our experience it should be packed.  I will return-soon, I hope.

    23/08/12 | Link | Rating: 5.0
    17. Rica S.
    This review is for the Auriga Spa.  Best damn spa I've ever been to.

    My fiancé got me a treatment here for my birthday.  Let me tell you, I wanted to be here all day to use their other amenities, but I had things to do...  

    I had a great ayurveda treatment with a dry brushing, a 20 min bath soak, and a 60 min massage.  As if I wasn't relaxed enough already I hung out at the area of the spa which is meant to be shared be shared by couples (I really wish he went with me).  This large area is in between the men and women's locker rooms and you can meet your significant other and maybe soak in the hot tub, share a little snack at the kitchen, or go in the steam room.  Now the steam room needs a little blurb just for itself.  It was this very large room with glass walls on one side, marble slabs that you can lay out on, twinkling lights above, and it's own shower on the side.  They provide you with a clay mask and a sea salt scrub outside the room.  I just laid there on the marble slab with clay all over my face and body and just watched the twinkling "stars" above.  They also have these personal showers in this couples area with shower heads pointing at you from every direction.  There's a remote in there where you can change the temperature and pulsing speed of the shower heads.  You can even play music in your own private shower, though I couldn't seem to make it work.

    I want to go back already....

    06/03/12 | Link | Rating: 5.0
    18. Mike G.
    Physically a very nice property well located near the garment district.  Seems a bit understaffed though judging by the incredibly slow check-in with only 1 person behind the desk, no towels in the fitness center and not being able to get any in the hour I was there.

    26/10/12 | Link | Rating: 3.0
    19. James R.
    Outstanding hotel - great food.  The room itself was minimalist chic, very comfortable, great bathroom.  Highly recommend.  Food was quite good as well; perhaps they try a little too hard in terms of fancy.

    Location is a little strange, but easy to get to and easy to get to other places from, so fine.

    06/05/11 | Link | Rating: 5.0
    20. Iliana D.
    loved it, chic, staff was so friendly, so shiny and clean, and it smelled like expensive cologne everywhere ... Def will go back again !

    12/07/13 | Link | Rating: 5.0
    21. Daniel O.
    A low key stylish place to have drinks with corporate friends.

    14/04/13 | Link | Rating: 3.0
    22. Ashley W.
    I love this hotel.  I usually go to the Al Fiori restaurant during happy hour time. It is a great spot very nice ambiance. I also love love love the Auriga Spa. I have been there so many times I have lost count. The best spa I have ever been to. Once you have your spa treatment you can stay in and use the spa facilities until  it closes. That means access to the steam room, sauna, pool/hottub, 360 showers. You really cant get that any where.

    23/05/12 | Link | Rating: 5.0
    23. Bjorn P.
    Went to Auriga spa. Great facial and massage. Expensive but great facility. Steam rooms, digitally controlled showers, food and teas and magazines while you wait. Impressive. Setai is gorgeous and service at the spa was great.

    28/12/12 | Link | Rating: 4.0
    24. P S.
    This review is for the lobby bar only.  
    The drinks were delicious and strong, albeit very expensive.  The service was great.

    25/03/13 | Link | Rating: 4.0
    25. D J.
    The best.

    I stay here on business and look forward every time.  Staff is superb, rooms are great, amenities are wonderful.

    I will stay here again and often.

    19/08/11 | Link | Rating: 5.0
    26. Alexis C.
    I did not stay at hotel but me and my bf went and had a relaxing spa night. Service was incredible. They have great showers and hot tub. Both massage therapists were great. Couples massage was great. They are pricey but worth the splurge. Also great doormen to grab you a cab!

    10/12/13 | Link | Rating: 5.0
    27. Chris O.
    The name of the restaurant was Il Fornio, I believe...

    The whole meal was quite delishous! Probably the simple fact that the pres of our company was ordering the best of wines... how could it not be good right! WRONG! This food was killer!!!

    Started with some apps and proceeded into course after course of delishousness. It probably did help that the wines were good but with the right pairing, anything can seem to taste like heaven.

    Cheers,

    O

    04/04/12 | Link | Rating: 4.0
    28. Brian B.
    Prior to the trip, we were deciding between here, The Mandarin Oriental, Trump and The St. Regis. We (sadly, because I love the properties) cut out the Mandarin Oriental because it was too small to accommodate us, the Trump because it had reports of bedbugs (yikes, not taking any chances there. Sorry Donald), and St. Regis because someone in my group hates that type of old world luxury [Nothing wrong with the hotel, just not an appealing St Regis to us, unlike the one in San Francisco (now thats nice)]. Therefore, we decided on staying at the Langham Place.
    About us:  Group of three travelers. Favorite hotel (group): Mandarin Oriental.
    We booked the Residence Suite (they had a "suite" deal going on at the time, which is why we booked such a nice room) for three nights.
    Grading everything on scale from 1-5:
    Exterior: 3. Nothing exceptional, it does have a nice overhang though. Had trouble finding it though the first time driving there. The hotel itself looks very grand from the outside.
    Lobby: 4. Small, but beautiful. I loved the ambiance of it. Also, the raindrop sculpture was pretty cool (distracted me during check-in).
    Check-in: 5. Effortless. Awesome. The service was super friendly and fast and even escorted us to our room and gave us a tour. Best check-in I've ever seen, I can say confidently.
    Elevator: 5. Not sure why I'm rating this, but so what. It's super nice and fast and smooth. No cheesy jazz music either, which is a plus.
    Room (Entrance): 5. Gorgeous. Modern. Just the style we were looking for. I loved the light and dark playing off each other. The wood in the entrance was beautiful. And holy moly this room was humongous!!!!! (Stayed in 2004 for reference). And free (fast) wifi too: yay! Free unlimited drinks also: double yay!!
    Living Room: 4. Comfortable, albeit slightly bland. Loved the wraparound windows though. The couch was a little thin for my likings, but thats nitpicking.
    Bedroom: 5. Awesome bedroom, with plenty of hangers and space for clothing. The TV (flatscreen) was very nice and I loved the desk.
    Bed: 5+++. I have to make a special rating for this. If I could pull off a grand heist and steal this bed, I would. I don't know what it is, but I'm convinced it's made out of the love and dreams of unicorns.
    Pillows: 5++++++++++++++++++. Best. Pillow. Ever. Period. Oh my god the first time I laid down I thought I went to heaven. Fell asleep immediately and was clinging onto the bed in the morning because I didn't want to get up- that's how comfortable it was.
    Bathroom: 5. Disclaimer: you might faint when you enter the bathroom. The shower is a marble rain shower. The bathroom is all marble. Marble marble marble. The bathtub.......
    Bathtub: 5++++++. Sorry, I had to make a separate category for the bathtub. You could have a party in this thing. I'm not usually a bather (except in Mandarin Orientals), but this is the nicest bathtub I've ever seen. Period.
    Location: 4. This is a high four, because if you're a shopper, you're in luck. If you want to go to theater district, it is extremely walkable, yet a little far if you are in dress shoes (like I was). Central Park is a cab ride for all but the ambitious.
    Food: 3. Sadly, I didn't get to try Ai Fiori. But I went to the lounge, and it was awful. The buffet was $30 and had nothing but flies on it. The food was kind of gross I'm sorry to say, and the tables were at a super awkward height that was way to difficult to eat at. This WOULD be a 1 (in the category) but something unexpected saved it two stars: the cookies. Okay, this is going to sound really weird, but with turndown service, they would bring these soft baked cookies that literally I would kill for. I had to hoard these. Sorry sorry, I'm off on a tangent now. But dang, those were some cookies...
    Service: 5+++++++++++++++++++++. Saved this for last because it is almost can't be rated, in the best way possible. The service is beyond and above anything anywhere, New York and outside. Prior to the trip, we received a phone call from Sohee, our "personal assistant". She asked if we would need anything during the trip: the great service begins before you even get there. The trip was a birthday celebration, so we told her. To our great surprise, when we got to out room, there was a (delicious) cake and wrapped "Jersey Boys" CD waiting for us. So cool! All the doormen greet you and turn the door for you, everybody greets you, staff entering the elevator will not press a floor, but instead press the guests floor and wait to go to their floor until the guest has reached their floor: all these small things add up. The housekeeping lady (whom we met) was super nice and did an amazing job cleaning. She even left us a thank you note. The service is just impeccable here.

    Conclusion: 5/5
    This modern luxury hotel is the place to be in New York: one may miss the Central Park views/locale, but the amazing service, great rooms/bathrooms and beautiful hotel makes up for its (very) small flaw

    19/10/13 | Link | Rating: 5.0
    29. Traveler S.
    It's not that this place is bad, it's not, but I just wouldn't put if in the league of one of the cities best hotels, it's standard business hotel fare.

    This place is just too under staffed to be five star. I had to call multiple times to get through to the front  desk for various items that were not placed in our room. The reservation was mixed up and we had to ask three times to have it fixed before it was taken care of. The doorman isn't always there to get cabs for guests. The decor is simple bordering on boring. The lobby carpet is stained, the hall carpet is standard fare from a corner carpet store. There is no turn down service. They forgot to deliver my morning paper, you would think that when they have hardware in the door for the paper, delivery would be standard.

    I work in the hotel business and I frankly believe that the general manager is not doing his job. He  hasn't learned the power of the checklist for his staff.

    26/05/13 | Link | Rating: 4.0
    30. John C.
    A few friends of mine stayed here 2 separate times about a month ago.  

    The first room was a studio room with 2 double beds, L shaped desk, flat screen samsung led tv, a mini fridge with free all you can drink soda and water.  Plenty of storage and closet space near the bathroom, which has a hot tub and a huge mirror above the double sinks that has a mini tv screen  (20" maybe) superimposed in the mirror.  Not the clearest, but definitely cool.  Housekeeping leaves some delicious chocolate chip cookies mid-day after they tend to their daily turnover service.

    Room 2:  Top floor one bedroom suite with kitchen and living area.  Washer and Dryer included!!  Views to the West, NW and SW.  Kitchen has everything...dishes, cups, utensils, pots & pans, etc.  Bathroom can be entered from bedroom as well as from living area.  

    Front desk, room service, concierge were all a pleasure to deal with.

    One word to sum it up = "FANCY" if you can afford it.

    25/07/11 | Link | Rating: 5.0
    31. Suzanne B.
    The Spa is a pretty facility with friendly staff and the facial was a-ok. Room service brought down to the spa post-treatments was awesome!

    23/07/13 | Link | Rating: 3.0
    32. John R.
    Service, service, service. Complementary refreshments in the fridge? Flexible check out time? Super service by everyone who makes contact with you? Free Wi-Fi? Unfortunately these things are becoming far more rare even when you do pay a hefty price for a room. Thank goodness you will still find all of these and more at the Setai Fifth Avenue.

    15/08/12 | Link | Rating: 5.0
    33. Holly B.
    We had a magnificent trip planned up to NYC for my birthday and were
    very happy to find a special at the Setai Fifth Avenue to sweeten the
    deal at Leading Hotels of the World.  That is until we arrived to
    check in and had to haggle with the front desk person (produce proof
    on our cell phones via email receipt) for 15 minutes over the booking
    deal we had purchased.  While the lobby was beautiful, this wasn't a
    great place to start.

    Once the haggling was over, the front desk man asked us to wait in the
    hotel bar while our room was prepared (this should have given me more
    pause...as they knew were coming/reservations were made over a month
    earlier).

    The hotel bar, was fantastic.  We started out with a light summer
    cocktail to freshen us up after a long, hot trip, and less than
    stellar check-in and then ended up staying for another cocktail and
    lunch.  Their staff was fantastic, entertaining and gave us lots of
    advice on what to do on our long weekend.  We came back to the bar
    just because of this great experience several times during our stay.

    We finally went up to our room, and at first glance it was gorgeous.
    Spacious, luxurious, modern, sleek and clean looking, I knew we were
    going to enjoy the space.  The bathroom was elegant, the walk in
    closet/hallway everything was set for us to relax, untiI we opened
    the blinds.  I can say it was obvious the hotel wasn't full, so I can
    only imagine we got this room as penance for sticking to our guns on
    our booking deal with the booking agent, but outside one side of our
    room (bed/bathroom side) was construction - active construction.  We
    decide it's Memorial Day weekend so we likely won't be bothered by it
    and we didn't feel like having to argue for a different room, so we
    closed the blinds.  FYI - construction started at 7 am Monday morning
    and we were less than pleased with the noise and sweaty men
    immediately outside our windows.

    Most of the rest of the stay was great.  All of the staff we
    encountered after check-in were friendly and helpful.  Even when we
    came back to our room after a night out to find that the top sheet was
    missing from our bed, and they had to bring one up for us.

    I loved the included mini-bar, I loved the atmosphere and the location
    couldn't be beat.  We didn't get a chance to take advantage of the
    hotel cars or the spa but I heard others exclaiming about it.

    The only other issue we had was in AI Fiori, the hotel restaurant.  We
    called down for reservations on Saturday  night after deciding not to
    go out, at 8:50 pm, to be told by the hostess if we got downstairs in
    the next 10 minutes we'd be fine.  We were a bit surprised they'd be
    closing so early on a Saturday, but rushed downstairs (made it in 3
    minutes) only to then be harassed by the host about wanted to be
    seated when they were 'about to close' .  He begrudgingly sat us after
    we explained we called, and were told not to wait to long to order as
    the kitchen was closing.  This was annoying, but got much more
    annoying as we watched them then seat 3-4 more tables well after we
    had started our meal.  The food was delicious..but we probably won't
    be back to AI Fiori.

    If we hadn't encountered so many service issues, we would have given
    The Setai Fifth Avenue five stars.

    26/08/12 | Link | Rating: 3.0
    34. Zachary J.
    This is the place to stay while in NYC.
    If you are looking for a luxury hotel in a slightly smaller package, this place is for you.

    Huge rooms for the price, a tub I can fit in (6'8" 270 lb), pleasant non-pretentious interior, and the best staff of any hotel I have stayed at.
    The staff here is amazing! Constant correspondence before I arrived by the hotels personal assistants made sure my stay would be worry free.
    No matter how crazy my demands, they got it done; Bar seats at Masa on 2 days notice, done; cliff bars in room before arrival, done; lost in the city with 7 friends and need a vehicle to take them all around, done! The staff here made my trip extremely pleasant and enjoyable. I will stay nowhere else in New York but here. Even if I went broke, I would sell a kidney to be able to stay here when I am in town.
    Pleasant doormen who always have time for you and are very knowledgeable on the city and attractions.

    Also, there is a maserati quattroporte which is available for guest use on a first come, first serve basis! Driver included.

    To summarize, book your room here and make your trip a memorable one.

    30/09/12 | Link | Rating: 5.0
    35. Amy B.
    One of my most favorite places to stay while in Manhattan on business. The staff is fantastic. The beds are as comfy as you can get. And the bathrooms are impeccable. With deep bathtubs, TVs in the bathroom mirror, and all the little extras you could need. The evening treats and the complimentary Coke Zero are just as appreciated as the slippers and robe after a long day jumping from meeting to meeting.

    Minus one star because of the constant construction outside. Some mornings it's like the construction works are my room mates with how loud and close they seem outside the window.

    27/12/11 | Link | Rating: 4.0
    36. Jay K.
    I'm not usually a fan of hotel bars, but Setai was beautiful.
    It was not  too crowded and the bartenders were extremely atttentive.

    06/08/12 | Link | Rating: 4.0
    37. Maxime K.
    The Setai is a lovely hotel, attentive staff and very clean. The hotel bar is beautiful and room service was really good, timely and tasty. Perhaps it just isn't my taste, but I feel like they missed the mark a little bit with the decor. The rooms are huge and the views are nice, I was a huge fan of the big soaking tub. The style is supposed to be Asian inspired, clean lines and minimalist; which is well and good if it is well executed. The furniture looked more IKEA than expected (think varnished particle board) and the couch and other chairs were uncomfortable. The bed was heavenly though.
    Probably wouldn't stay here again, it's pricey and not totally worth it in my opinion.
    Definitely go to the bar/lounge though, it's swanky and fabulous.

    20/04/13 | Link | Rating: 4.0
    38. Lou C. H.
    Really nice spot to meet friends, catch up over a drink or two.  Low key, comfortable, elegant.

    17/03/13 | Link | Rating: 3.0
    39. Alison C.
    You have all seen them before - those discounts for supposedly lavish spa treatments, but then you do your due diligence and scan the reviews of said spa only to read some off-putting things.  Well, I was sick of those occurrences and of paying for massages at what turns out to be a basement of a nail salon.  However, I saw a deal on SpaRahRah for an elaborate spa day package at the Auriga Spa in the Setai on Fifth and decided that I deserved this splurge.  The 51% discount allowed me to indulge with a massage, mineral bath, facial, glass of wine, and full use of the club's amenities.  This was a steal at under $200!  

    I arrived at the gorgeous lobby and was graciously escorted into the locker room, where I was greeted by refreshing lemon water, clean facilities, and a cozy bathrobe.  I received a tour of the spa, including the "Aqua Lounge", which held a Turkish steam room, giant hot tub, and a kitchen full of fruit and snacks.  My day of beauty started with a Rejuvenating Bath Ritual, where I was scrubbed down by a rough, exfoliating brush.  I then got to soak in a large tub with my choice of rose or jasmine-scented bath oils.  After my 20 minute soak in the warm water, I hopped back onto the cushioned table for a 60 minute massage from heaven.  Though I had tried to relax in the bath, my anxious nature had taken over, but, during the massage, I completely passed out.  Anna, my masseuse, was a delight.  Her skill and courtesy were much appreciated.  

    I was then transferred to another woman who provided me with an Antioxidant Facial.  While it was partially enjoyable, this treatment reminded me while I tend to avoid facials.  My skin was poked and prodded, and the woman even dropped a mirror on my face by accident.  This was definitely the low point of the package.  After the facial was complete, I was escorted back into the locker room to enjoy the amenities.  I reminded my hostess that I was supposed to receive a glass of wine with my package.  She seemed slightly surprised, but was willing to oblige.  I chose the ominous "white" from my two options, but found this house wine extremely delightful...possibly a french Chardonnay?  I quickly changed into my bathing suit and rushed into the Aqua Lounge to snack on some dried fruit and vanilla iced tea.  I laid down in the hot Turkish hammam and gazed up at the star-like lights they had on the ceiling.  While I was sweating in what I thought was the full experience, a staff member stopped in to ask me if I wanted the steam turned on.  I stated that I thought it was on, but apparently I had been incorrect.  She flipped the switch, and I was engulfed in steam like never before.  All I could see were those darn lights, while my eyes burned from the fog.  I like things hot, but I lasted in there for only about 5 minutes.

    Instead, I dialed down the heat with a dip in the large hot tub.  Sadly, I found the water very drying and did not stay in there very long either.  I wound up heading back to the locker room to shower and change.  The shower was extremely small and rather claustrophobic.  In terms of the available care products, I was a bit disappointed by the variety.  The shower contained shampoo, conditioner, and body wash, while hairspray, deodorant, and mouthwash were displayed by the sink.  Hair ties and blow dryers were also a plus.  However, I was surprised that there was no face wash, gel, mousse, etc., as I had seen at other full-service spas.

    My departure was marked by gracious service and an additional gift of $25 towards future treatments.  I definitely plan to make us of this bonus, but will probably stick to only a massage on my next visit.

    29/12/12 | Link | Rating: 4.0
    40. Alex G.
    Having stayed in many NYC luxury hotels, I can say without a doubt that the Setai is among the best in Manhattan.  Impeccable service and a beautiful physical space in a solid, central location.  The first floor bar is a great meeting point, with well made cocktails and a hip, easy vibe.  Our suite had a huge bathroom, especially by NY standards.  When I failed to answer my wake up call, they sent someone up to knock on my door and make sure I was awake (and ok).  That is some high end customer service!  Overall, this is an amazing place to stay in midtown.

    25/04/13 | Link | Rating: 5.0
    41. Ashli D.
    Very trendy, luxurious hotel with an amazing staff!  Stayed here for business.  My room was upgraded to a premium room I believe and it was very large compared to other NYC hotels.  They delivered a snack to my room mid-day and evening plus turn down service.  My room had an espresso machine, small refrigerator, huge closet, huge bathroom (3 people could fit in the bathtub) and TV in the mirror in the bathroom (see pics).  The staff from the front desk to logistics for our meeting were amazing and extremely helpful!  The food served during our meeting days was great tasting, beautifully displayed and unique everyday.  We had more help with technical and a/v support, the food & drinks, and other special requests during our meeting than we could ask for.  Would highly recommend staying here if you are splurging on a hotel or budgeted for the daily room rate.

    Location is an easy walk to Time Square.

    One note....Avoid getting a room with view of construction on building next door.  The construction noise will wake you early if you are trying to sleep in.  Plus when you open the curtains, you are looking right at the construction workers and they are looking right at you.

    22/06/12 | Link | Rating: 5.0
    42. Sophia D.
    My friend and I stayed here for a quick weekend trip to the city. Although the location is a bit far down, we still had a great time! The gentleman that helped check us in was really funny and friendly. Everyone was extremely efficient and our stay here ended up being really great! The room was comfortable and the beds were absolutely luscious (also they were cool and low to the ground). The floating type shower head was probably one of my favorite parts! Great hotel and great staff!

    22/01/14 | Link | Rating: 5.0
    43. Justin A.
    Probably one of my favorite hotels in the city.

    The views in the room were great. I was in a corner suite (city view) which was large and very comfortable. If you are lucky enough to stay in a suite, the suite comes equipped with a full kitchen and all the necessary stuff to cook a meal.  The Setai also does not charge for items in the fridge and offer free pressing for 5 items. Also, the room was very bright (unlike the Chatwal) and the bathroom was great.

    The only downside? Changing ownership from Capella to Langham in January. Hopefully they don't change the hotel too much, but staff still doesn't know about the future of the Setai.

    11/12/12 | Link | Rating: 5.0
    44. Mehdi A.
    Absolutely love this hotel. It is in line with some of the best hotels I have ever been to. I travel often for work and stay at the Ritz or Four Seasons often and in many respects, this is actually a much nicer hotel.

    Large luxurious room
    Wonderful wonderful service (fantastic)
    Complimentary Nespresso, beverages
    Complimentary private car service

    Could not be happier. Would strongly recommend. We need more hotels like this. I wish they would open branches in other cities.

    Mehdi

    27/09/13 | Link | Rating: 5.0
    45. Lu H.
    What I like about this hotel: big room, HIGH ceiling, huge bathroom, complimentary mini bar in the fridge. Very fast room services. Not sure how "unpretentious" the staff was--they were always nice to me, but my husband said they mostly ignored him. But oh well. :)

    What I dislike about this hotel: maybe it's post hurricane, but it just felt really under-staffed here--not enough staff at front desk, nobody helped us getting a cab unless we had been standing outside for at least 5 minutes. And no, we don't want a black cab, we want a yellow cab.

    15/11/12 | Link | Rating: 4.0
    46. Jeanne s.
    Amazing hotel. Wonderful service and staff in the heart of New York. Had a family residence suite for a week. The room was beautiful with a great view. Anything we lacked (which was very little) was accommodated promptly. We will stay there on our next visit.

    30/11/14 | Link | Rating: 5.0
    47. L H.
    Our first experience staying at a Langham hotel. I have to admit for the price, we were expecting more. My fiancee booked the reservation under his name but for some reason it was actually listed under mine - such that when we arrived, we were told we didn't have a reservation at all. After we cleared up the confusion, the reservation was fine but it certainly didn't make for a welcoming first impression. As an apology, the front desk offered late check out on Sunday at ... 1PM. Ok?

    Our room was spacious but oddly proportioned. The entryway was a huge wooden paneled dark hallway that didn't serve as any functional space (no coat closet etc.). As another reviewer recently stated, the carpet and furniture were all slightly worn - stains everywhere on most everything including the couch cushions. We had purposefully booked a room with a view of the Empire State building but you couldn't really appreciate the aesthetic of the building from the 15th floor so in the end, it didn't really make a difference which way we faced. The bathroom however was lovely - huge walk in shower with giant tub and marble/wood countertop with two adjacent sinks. We also enjoyed the complimentary fruit baskets, cookies left bedside each evening, in room Nespresso machine each morning, as well as the delicious in-room breakfasts we had. I particularly liked the Congee option on the breakfast menu served with an egg, shrimp, Chinese pork, and scallions.

    I also like this hotel's location with proximity to Grant Park and KTown.

    A few more negatives: our in room safe ran out of battery right as we were headed out on Saturday night. We had to call for a maintenance person to come replace the batteries while we waited for its repair. Additionally, my fiancee tried to print theater tickets from the business center printers - both of which were out of ink, and caused us an additional delay that evening. We ultimately had to e-mail the tickets to the Concierge so they could print out the tickets for us.... very annoying. We also dined in Al Fiori restaurant pre-theater. The food was mediocre at best. We enjoyed the foie gras tourchon for appetizer, and the cheese platter at dessert. Both entrees (the lobster and the steak) were extremely average. Not sure how this restaurant boasts a Michelin star.

    On our departure, we were able to use the Maserati house car to take us to Penn Station. This was convenient.

    In summary, hit or miss service coupled with a room that could use a bit of touching up and subpar amenities like a broken safe and useless printers, we would probably not stay here again and opt to try the Peninsula or go to the Greenwich again.

    23/11/14 | Link | Rating: 3.0
    48. Lily C.
    Came here with the boy for Valentine's Day. Stayed for 2 nights. Fantastic experience and I would most definitely stay here again if I could afford it.

    + = pros
    - = cons

    + Room was incredible. We stayed in a "Studio Suite" on the 11th floor which had a terrace. If you want a terrace, ask to stay on the 11th floor...
    + Free non-alcoholic drinks in the fridge
    + N'espresso coffee
    + Quality shampoo/soap products
    + Staff sent up free chocolate covered strawberries because it was Valentine's Day
    + Staff is incredibly courteous, friendly, and helpful
    + Staff comes by your room to refill anything from the fridge
    + HOUSE CAR IS A MASERATI QUATTROPORTE. Try to be friendly to the doorman if you're looking to be the next in line for the car. It's first come first serve. However,  they're usually pretty accommodating. We were able to get a ride from them at least 3 times during our stay. We didn't have to wait more than 20 minutes for the car.
    + Awesome amenities
    + Free wifi in room

    - We had to wait a few hours for our room because we arrived a bit early and our room wasn't ready yet.
    ++++ However, we were upgraded to a room with a terrace!!!
    - Very pricey. It was approximately $1100 for our stay of two nights and that's WITH a deal they had going on for Valentine's Day

    Bottom line, stay here and you'll feel like royalty. It's a beautiful, contemporary, chic hotel with top of the line service. It was worth every dollar.

    09/07/13 | Link | Rating: 5.0
    49. Jennifer H.
    We love the Langham but this hotel does suffer by comparison to the jewel that is the Chicago Langham. It seems that everything was just one slight notch down- service was very good but not as personable, the rooms huge-ginormous- but shabby around the edges with slightly stained and ragged carpeting and furniture, it just all adds up. Impeccable bathrooms with large soaking tubs and wonderful walk in closets. Our room on 17 was so quiet with perfect Empire State view.  Restaurant bar not very inviting for pre-dinner drinks, secluded. We didn't eat at the actual restaurant- went to one night and it was shut down for private event, annoying. The spa was very nice but god so expensive. With the room size for the price and the Langham brand I would consider staying here again, but I do think changing out some furniture and the carpets is in order. Also the location is in Midtown, we are going to opt for Soho next visit as it is near all the places we go out to at night. We are going to continue to frequent the Chicago Langham and you should go if you haven't already been.

    07/09/14 | Link | Rating: 4.0
    50. Tyler L.
    When paying $650 / night for a hotel room in Midtown I expect top tier service. Unfortunately, service at this hotel was hit and miss.

    Service for breakfast in the hotel restaurant was consistently spotty. We complained on the 4th day. The service was much better on day 5. I don't believe that one should ever have to complain about service at a restaurant charging $100 for two people to eat bacon and eggs with coffee and juice.

    Some of the staff truly cared and provided excellent service. Others seemed apathetic to guest needs and were not 5 star employees.

    We waited quite a while for the bellman when we were leaving and ended up taking our own luggage downstairs.

    Langham Place was nice but not what I expected at a top tier hotel in Midtown.

    19/05/14 | Link | Rating: 3.0
    51. Ron H.
    Rooms are a nice size, high ceilings, freindly staff.  Lobby may feel a little baren and industrial, but it's nice to be able to sit in a chair and relax on the lobby floor without a ton of tourists coming in and out.

    Clean and well appointed rooms with average room rates (for this level hotel anyway), and the location really is easy for getting in and out through Penn Station.  Staff at the front was great for getting us a cab as soon as we walked out and had umbrellas ready as it was starting to rain.  For a 1 night stay, highly recommended.

    04/04/13 | Link | Rating: 5.0
    52. John H.
    Formerly the Setai. Great location and beautiful hotel. The service isn't quite as sharp since Langham took over - but all in all, immaculate rooms and spacious for Manhattan standards. If they can raise the bar on service and staff, home run.

    29/12/13 | Link | Rating: 4.0
    53. Lavada W.
    This is by far, the best hotel I have ever stayed in my life Rooms are big and spacious, beautiful furniture, natural flowers all around, restaurants great too, if you see the entrance mat be you can say it is a regular hotel, but once you get in the elevator and you get to the main lobby, its like getting in a different dimension.Everybody should try the Peninsula Moments!

    18/02/15 | Link | Rating: 4.0
    54. Patricia L.
    My partner and I were here for a weekend to take in the shows and eat our faces off at as many places as we could. From the moment we checked in to the last minutes that we left, everyone at this hotel were wonderful. The bellmen were helpful and friendly, the front desk was super efficient and housekeeping did everything they could to ensure that our stay was as comfortable as possible.

    The hotel offers lots of comps - free bottled water, free mini-bar pop, free shoe shines etc. and everything was clean and spotless everyday of our trip. The Room Service food here is better than most hotels, but if you want other stuff to eat the location is convenient enough to walk a couple of blocks to get whatever it is you fancy.

    We were celebrating a few things and Melissa at the front desk sent us a delicious chocolate cake that really made us feel welcome during our stay. One of the things we were celebrating was our engagement so it looks like we'll be coming back here to stay for anniversaries as well and really, we couldn't be happier! We would recommend (and already have recommended) this hotel to everyone.

    They also informed us that they were undergoing renovations as well (new carpets, new lobby etc.) which means that this hotel will be in even better shape than it already is the next time we visit! WOOT!

    22/01/14 | Link | Rating: 5.0
    55. Urban G.
    Classy ambiance. Perfect location. Rooms are huge. Service is on point. Sometimes a new yorker can injulge and stay in a hotel for a few nights, why not?! I've stayed at the LP a few times including when it was the Setai. I love this place!

    09/10/14 | Link | Rating: 5.0
    56. Justin L.
    Being a huge fan of Langham in Hong Kong, I was more than excited to hear that Langham acquired the Setai Hotel in NY.  We recently decided to plan a mini 5-day SF to NY getaway.  Since I strongly feel a hotel can make or break a stay, I went with the Langham on 5th.

    While the perks served up by the Langham are too many to mention, here are the things that we appreciated the most:
    -Awesome central location.  Walking distance to Times Square, Theater District, MoMA and 5th Ave shopping.  Landmarks like the Empire State Building and Grand Central are all minutes away.
    -Easy Access to Subway stop on 34th.
    -Fantastic Gym
    -Tastefully modern, extremely spacious rooms with walk-in closet and huge bathroom (double sinks, large soaking tub, separate rainfall shower, high-tech bathroom mirror w/built-in TV!).
    -Fancy Lorenzo Villoresi toiletries from Italy.
    -Complimentary Mini-Bar that is restocked daily with sodas and bottled H2O.
    -Complimentary WiFi.
    -Great swanky hotel bar.
    -Mindblowing in-house Ai Fiori restaurant (absolute must-try for the foodies).
    -Flawless hotel customer service/housekeeping.

    My only minor critiques are that there is no complimentary pool/hot tub.  There is a small pool if you use the spa services.  The hotel itself is not exactly a bargain.  For reference, cocktails in the bar are almost 20 bucks a pop.  But as with many things in life, you really do get what you pay for.  I would say our time at the Langham has been worth every penny.  I would definitely stay here again in a NY minute.

    29/08/13 | Link | Rating: 5.0
    57. Suz M.
    We came to the hotel for the US Thanksgiving 2013 - Love the Langham Place!! It is truly an A+ hotel.

    The rooms are gorgeous and well equipped. The staff are friendly and extremely attentive. Introducing yourself once and from then on always a greeting by name - Loved being addressed as Miss Suzanne !

    The rooms are clean and spacious. Fridges restocked each day with sparking water, and a variety of other beverages - all included in the price of the room. You pay more then average but in this case - you pay and you are pampered. The food in the bar was delicious. We went there each day to dine  and to listen to some live jazz.

    Stay here - you will not be sorry.

    18/03/14 | Link | Rating: 5.0
    58. Michael C.
    Just returned from weekend stay during Valentines/Presidents Day Feb. 2015.  This hotel is reasonably priced ($340/night standard room) for the level of accommodation in NYC.   Decent location (a few blocks from the subway, Grand Central), very comfortable and modern.  All mineral waters, sodas, and Nespresso complimentary and replenished daily, which was a nice surprise.  I would most definitely stay here again.

    17/02/15 | Link | Rating: 5.0
    59. Kraig M.
    Three friends and I enjoyed a weekend stay at the Langham Place, New York, Fifth Avenue this past June. While overly impressed with views, room size or complimentary amenities, we did have a great stay thanks to a wonderful location and a charming staff. We loved being just a short taxi ride from Union Station and took great advantage to our easy walking distance to shopping and dining.

    19/02/15 | Link | Rating: 4.0
    60. Marci C.
    BEST HOTEL EVER!!!! we stay here every time we are in NYC and we are treated like we are royalty, seriously!!
    the rooms are always perfect and the service is unmatched. ive stayed at a lot of five star hotels and none of them compare to langham on fifth.
    if you are in town and its in your budget, i highly recommend. you wont be disappointed.

    13/09/14 | Link | Rating: 5.0
    61. Khatia K.
    My boyfriend and I stayed here for two nights and it was an amazing experience. Everyone is so nice in the hotel and helpful. The spa was great and totally worth it. All the stores which Are essential are near by. I would totally go back it was amazing.

    03/03/15 | Link | Rating: 5.0
    62. M Y.
    We thoroughly enjoyed our stay here! Could not ask for a more spacious NYC suite. VERY comfortable and well located.

    Our corner suite was spotless and had gorgeous views. Complimentary unlimited water and soda was a nice touch. The complimentary evening snacks delivered to the room was also a pleasant surprise.

    04/10/14 | Link | Rating: 5.0
    63. Anthony Gonzalez A.
    This was a great experience -- beautifully restored hotel - spacious rooms, elegant waiting areas, gorgeous bar, good food . Great giant photographs all over showing the famous events that took place there - grand balls, the Emmy galas, staircase was scene of a Hitchcock film. The area around it is fascinating -- also historic - there is a landmarks commission that provides a self-guided walking tour that gives a wonderful glimpse of old New York, NY . Parking is very easy -- underground garage across the street. Personnel was very helpful.

    15/02/15 | Link | Rating: 4.0
    64. Joni M.
    Langham Place is our go-to hotel in NY - it is our home away from home. The staff are over the top accommodating, the food is fabulous room service and both restaurants and the rooms are top notch!

    03/05/15 | Link | Rating: 5.0
    65. Aya O.
    Looooove it!

    I loved this hotel.
    I loved their hospitality too.

    The location was good.
    Modern, clean, spacious, stylish,
    I just loved everything about this hotel.

    So I think $1000 per night is well worth it!

    12/07/14 | Link | Rating: 5.0
    66. Al D.
    Good location and amenities. Suites very spacious. Bathroom was fabulous with great towels, products, rainmaker shower and a tub big enough to drown an ostrich in. The bed was perfectly fine, though less luxurious than others we have in the city.
    One good restaurant (Measure), and one great one (Ai Fiori).  AmEx is currently offering 3 nights for the price of 2 along with their other Fine Hotels and Resorts amenities. So that is a pretty hard offer to beat. Beautiful Bryant Park and the Public Library are a fee short blocks away. Several interesting bars and restaurants as well.

    Overall we would happily stay again.

    29/09/14 | Link | Rating: 4.0
    67. Mark A.
    Stunning hotel located on Fifth Ave next to the Empire State. We chose the Empire view executive on the 17th floor. The room was huge, just a tad under 90 square mtrs, the bathroom itself was huge with marble surfaces everywhere, huge shower and bath and double vanity. Soft drinks were topped up daily as was the nespresso machine. Service was superb, staff are a credit to the hotel, thanks in particular to Duane and Gary the driver of the house Maseratti.
    Due to our short five day stay I feel we must return to NYC, the Langham place is our only choice and I can't wait to pass through the entrance and hear the staff greet us with a "welcome home"

    19/02/15 | Link | Rating: 5.0
    68. Danielle S.
    I had the executive room this time. The size of the room was really decent (90 square meter?). All staff here are friendly and helpful. Room decoration is good and bed is comfy. Nice stay here! Only thing I was not very happy about here was I stored my luggage and coat here after I checked out. When I came back pick up my luggage and coat, I found my coat was twisted and laying on the cart. I thought they would hang it up :(

    03/05/15 | Link | Rating: 5.0
    69. Jay P.
    If you want to stay in a five-star hotel I recommend this one ! Treat yourself .
    Make sure that you get a suite they are absolutely beautiful.
    We stay here at least once a year  and every time we walk in the door they remember our names

    It's expensive but we're worth it!!

    18/02/15 | Link | Rating: 5.0
    70. Bryce G.
    I held a small, intimate work event at the Langham Place on 5th Avenue last night and was completely wowed by the service of everyone from bellhops to in-room catering.

    Initially I was concerned that my 8 or so guests would find the room, but each and every one of them was personally escorted by a hotel staff member to our suite, where in-room dining had set up the perfect display of refreshments (seriously, beautiful) within what felt like seconds of ordering.

    They were diligent about checking back every 45 minutes or so to see if we needed more beverages, food, utensils, napkins, etc and were extremely friendly.

    I can't recommend this hotel enough for luxury-loving travelers, local NYC business people in need of a meeting space, or just anyone looking for a romantic 5th avenue hotel setting. I would give it 6 stars if I could!

    23/02/15 | Link | Rating: 5.0
    71. Eric S.
    Absolutely. Unbelievably. Incredible.

    You stay here and you will be a very happy camper.

    06/03/15 | Link | Rating: 5.0