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Lex Hotel NYC in New York, NY

Lex Hotel NYC in New York, NY

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Company Info:

Rating: 4.33

Address: 67 Lexington Ave, New York, NY, 10010

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    Comments (15):

    1. Soky C.
    Very nice place and friendly staff. The rooms are a bit small but that's not such a bad thing.

    12/04/14 | Link | Rating: 4.0
    2. Stephanie C.
    Friendly staff, clean rooms, free breakfast and wifi, easy to get around. What's not to like about this hotel? We had the junior suite which comes with two queens and a huge bathroom. I was surprised rooms come this large in NYC. Will come back to this hotel again!

    04/06/14 | Link | Rating: 5.0
    3. Jessica M.
    I stayed at this hotel recently on business travel. The one thing that was consistent is that the guests are HAPPY staying at this hotel. It really made me wish I was traveling for pleasure but what can you do!
    The staff to each guest was so accommodating and I just wanted to take a moment to note my experience. Nick  made my stay. Omar made my colleague's stay and I am so thankful. My colleague and I were preparing for a stressful meeting and I arrived much earlier than the team, Nick made sure that I had a place to work and connect online. Our presentations were delivered to the wrong hotel, Omar went to that hotel and picked up our presentations so that we didn't have to worry.
    The hotel sits off the beaten path but still is 1 block from Park Avenue so, if you want the feel of a downtown hotel and still want to be near the park, shops and restaurants, this is a great choice.

    25/05/14 | Link | Rating: 5.0
    4. Wilson M.
    Great price, clean, great staff, larger rooms than other similar priced hotels. I will stay again. My son lives near. Bathroom was surprisingly larger than most in NY.

    20/10/14 | Link | Rating: 5.0
    5. Ryan S.
    This is a good hotel.  Rooms are small but that I suspect most hotels in NYC have fairly small rooms.  I very much appreciated the friendly greeting I knew I was going to receive each time I walked through the lobby, in fact one time it was slightly delayed and for a second I was like, is this a new guy or something?  There is not a gym or pool in the facility but that is alright the 12 hours we spent walking each day gave us a good workout.  I suppose you could do stair sprinting or something in the evening but I am not that motivated.  The location is fantastic you are approximately 3 blocks from a metro and very close to the flatiron building.  I actually thought some of the restaurants in this part of the city were some of the best.  My only real complaint is the morning coffee is terrible, tastes like you guys are recycling yesterday's coffee grounds.  Anyways good hotel.

    24/07/14 | Link | Rating: 4.0
    6. C. A.
    Nice hotel in a good location. The rooms are your typical NYC size but I did have a patio which was nice. The front desk staff is extremely pleasant and accommodating. Continental breakfast was decent... nothing to write home about. Room was clean and bathroom is spacious.

    Oh and free wifi is always a plus!

    03/05/14 | Link | Rating: 4.0
    7. Micaela R.
    Thoroughly enjoyed our stay! We got into the city early our first day, they let us check in early which was amazing considering we were totally jetlagged. Complementary water is always amazing AND you get new bottles each day! The staff here is so friendly and helpful, customer satisfaction is definitely their top priority which is refreshing. They all had amazing recommendations for food and things to do around the area. Taught us how to use the subway, felt like locals by the end of our trip! Rooms are small but totally gave us that New York feel. We definitely be back next year!

    21/09/14 | Link | Rating: 5.0
    8. Ashley M.
    We arrived around noon and there was a room for us to check into. Awesome!!  The staff was super nice and the lobby was small but clean and modern looking.  Our room was perfect for our needs. Not overly roomy but very clean with modern decor. I loved the bathroom. It was very bright, spacious, and most importantly: clean. The neighborhood was lacking a bit as it was a weekend but I would definitely stay here again. It is central enough to get anywhere in the city pretty quickly.

    07/03/15 | Link | Rating: 5.0
    9. Tamara F.
    A couple friends and I were spending a few days in NYC and wanted to stay in Manhattan ...we researched a ton of hotels in the area but so glad we chose this one!

    Pros:
    - The front desk were super helpful and friendly (even booked our train ride and had someone wait in the rain for us to get us a taxi).
    - New and clean facilities
    - Our room was spacious (we got a 2 bedroom)
    - Free breakfast (minimal, but still - can't complain with free breakfast in manhattan!)
    - Free water bottles
    - Location in Gramercy area close to the metro and walkable to shops and restaurants (and the Union Square greenmarket!)

    Cons:
    If I had to think of one, I guess I'd say the hotel room is pretty basic, but honestly it met all our needs.

    I'll be visiting NYC again soon and will definitely be keeping this place in mind! Thanks to everyone at Lex Hotel for making our stay a great one!

    01/06/14 | Link | Rating: 5.0
    10. Jmells W.
    Loved staying at this place! Management and staff were awesome and very accommodating.  I was a little concerned at first because the app I used mislead me about the hotel amenities and location, but the manager went out of his way to make sure I was comfortable and felt safe. Yea it's small, but no one goes to NYC to sit in their hotel room. Perfect place to stay, reasonably priced, clean rooms, and Starbucks right across the steet!

    17/04/15 | Link | Rating: 5.0
    11. Tracy M.
    The only reason this isn't 5-star is because I save 5-star for something above and beyond.  But all in all this hotel was perfect for what we wanted.  The rooms are clean and a nice size for NYC.  The staff were friendly.  Wifi was solid.  And it wasn't too noisy.  After we checked out, we left our luggage behind because we had later flights out of the city.  Unlike some hotels that just put your stuff in a room that you can go into later to grab your own bag, the Lex used a tagged claim system.  It's a small touch that made me feel like my things were secure and we were being taken care of.  I would definitely stay here again.

    13/03/15 | Link | Rating: 4.0
    12. Edward B.
    I had my doubts the first time I seen the hotel online. However, after checking in a few minutes ago, it looks really enjoyable.

    The room looks tiny, but comfortable. Maybe not the ideal place for someone that wants their luxuries: such as a 40 inch plasma TV, or a gym. However, The Lex does offer great accommodations.

    The staff are very friendly and personal. The hotel is quiet, maybe too quiet. Perfect for me!!

    The bathroom is simple and clean. Again, perfect for me. However, taking a shower might be a bit of a chore.

    A definite choice if you like to stay close to downtown without the pricey tag.

    12/04/14 | Link | Rating: 4.0
    13. Bruce C.
    I have a confession and it'll probably rub a lot of people the wrong way. My relationship with New York is not a good one. I've been multiple times for business and for pleasure, and for whatever reason I still can't understand what all the commotion is about. If you enjoy the hustle and bustle of city life, I can see how NY will win you over. I mean, it's THE city of all cities. However, it's not my scene. Growing up in Orange County located in Southern California, beaches, boardshorts, t-stirts & jeans, flip flops and the Joe Cool mantra is more my thing. When I moved to NorCal I had the option to live in San Francisco, and although I believe SF is the best city in the country, hands down, I still settled for a more suburban area where things are a little slower. Gone are my party days. Dreams of living in a bar city with an excellent food scene is better suited for the mid 20s version of Bruce. Old Bruce appreciates convenience. Old Bruce welcomes peace and quiet. Old Bruce is, well, way more boring than mid 20s Bruce.

    With all that being said, you can imagine how much I appreciate a hotel that can temporarily take me away from the onslaught of NY. Enter Lex NYC Boutique Hotel. It has everything I need while staying in NY.

    PROS:
    - Great location in Manhattan. A lot of good eats within walking distance.
    - Super friendly staff and I mean SUPER friendly
    - Quiet
    - Rooms are very spacious compared to other NY hotels
    - Bathrooms are awesome with all the necessities
    - Rooms have great lighting
    - Two complimentary bottles of water

    CONS:
    - Since I arrived so late (around midnight), I was assigned a room in the lower level aka basement. A little weird.
    - The sheets were a little rough. I suggest investing in higher thread count or better fabric. At least microfiber man!
    - They could splurge on their lobby a little more. Maybe provide more comfortable seating.

    All in all, Lex provided a great experience. I didn't leave my room until my 1pm meeting the next day. The TV kept me occupied until I had to leave and I wasn't terribly hungry.

    For the price, Lex is a serious bargain for out-of-towners.

    07/10/14 | Link | Rating: 4.0
    14. Robert B.
    I have stayed here a couple of times, and even in my recent stay, which was miserable, the staff is friendly and efficient, and the hotel itself is beautiful. BUT...

    While the person at the front desk was cordial, as  she handed me a key to my room she pointed to the room number...004. She said "you take the elevator right behind me down one floor."

    I thought she was joking. I said, "You're not seriously giving me a room in the basement?!" She responded, "it's our lower level." Well, the elevator as a big "B" in it which I suspect stands for "basement", because that's exactly what it is....a low-ceilinged, bare linoleum (?) floor that you wind your way around until you find your cell. Mine was a small underground room (I don't mind the small rooms at this hotel, incidentally) with a window that looked out onto a concrete wall. It reminded me of what I might expect from a Motel 6 that was underground.

    I live in Manhattan. I KNOW what to expect from hotel rooms. But after enduring the room for about 6 hours, I was just too depressed.  I walked out of the Lex Hotel, and hope to never see it, or its dungeon rooms, again.

    Let me say again that the staff was entirely courteous, it has a great atmosphere in the lobby, offers continental breakfast, etc. I loved it when I was there several months ago. But if your room is underground with a view of a concrete wall, nothing that happens in the rest of the hotel really matters.

    Oh, I guess there is one good thing. There was an ice machine just outside my door....none of the real "guest" floors have an ice machine, you have to call the front desk and they bring it. But apparently, the basement is quite suitable for one.

    I expressed my unhappiness with Hotel Tonight, through which I had booked the reservation. They contacted the hotel, which refused to make any adjustment, and claimed that the room is like all the other rooms in the hotel. That, technically, is true. But to be underground, in a room with a window that looks out at a concrete wall, 2 feet away, is NOT the same as being in a small nice room, even two stories up! And for this I paid $200. To Hotel Tonight's credit (and I think they are AWESOME), they refunded me $75 of the cost as a goodwill gesture. Clearly they know something about customer relations. Imagine how many people I will tell about my awful experience at this hotel; surely it will cost them more than they received for the one night stay.

    You can tell I am really really disappointed with this entire experience.  No hotel should carve out underground recreation-room type rooms, call them bedrooms, and charge $200 for them. The "lower level" is an unfinished basement. Don't let them persuade you otherwise.

    03/05/15 | Link | Rating: 1.0
    15. Jenny Z.
    The bullets so far:

    - The best staff. So professional, warm, courteous.
    - Solid wifi.
    - Complimentary breakfast.
    - Central location.

    Definitely recommend!

    09/02/15 | Link | Rating: 5.0