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Mandarin Oriental - New York in New York, NY

Mandarin Oriental - New York in New York, NY

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Company Info:

Rating: 4.29

Address: 80 Columbus Cir, New York, NY, 10023

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    Comments (101):

    1. Luis C.
    We only went to the bar. Spectacular view, worth for a couple of drinks. Nice place to wait for all your friends to get together before going somewhere else.

    16/03/06 | Link | Rating: 4.0
    2. Marley Q.
    I loved staying here. The rooms are tastefully decorated, beds are very comfortable, and the views are amazing. The lobby is amazing and very relaxing to enjoy a meal or drinks. Since it's in the Time Warner buidling there's a Whole Foods downstairs for a quick inexpensive snack. There's always stars there too. We saw Kanye West and our other friends saw Jay Z and William Shatner.

    16/05/06 | Link | Rating: 5.0
    3. Erin V.
    35th foor. Go. Tonight. What are you waiting for?

    26/09/06 | Link | Rating: 5.0
    4. Kimberly C.
    Agreed, you cannot go wrong at this place. Amazing sums it up. If you can afford to stay here go for it is worth every penny. The hotel views are amazing and the staff is too.

    12/08/07 | Link | Rating: 5.0
    5. Pucci P.
    Super posh and modern!!!  The Mandarin is connected to the Time Warner Building on the upper west side.  The lobby is located on the 35th floor and each room offers spectacular views of the city.  Rooms are large and offer its own line of bath products.  The restaurant is amazing and the staff is attentive.  The decor is contemporary Asian...think Vivianne Tam meets Nobu.  Celebs galore.  I shared an elevator ride with James Spader, unfortunately, we didn't get stuck.  While your there check out the spa and swimming pool.

    14/11/05 | Link | Rating: 5.0
    6. Dana P.
    I had drinks at the 35th floor lobby/bar area.  The area is beautiful with a magnificient view of the city.  Drinks were very expensive but worth it for the ambiance.  Great place for a drink and to meet up with someone.

    23/12/08 | Link | Rating: 3.0
    7. Dottie D.
    I love hotels.

    I've stayed in a *lot* of hotels.  I've stayed in hotels in cities I've lived in because I love hotels so much.

    I've stayed in a lot of nice hotels.  Very nice hotels.  Across the US and in other countries.

    This hotel is in a class all it's own.  And that class is a class I have never been a part of.  Yet for one week last spring I was an interloper into that world and enjoyed the sweet, sweet taste of the upper crust, high society, elite lifestyle.  And I savored each and every minute of it.

    Dear Mandarin Oriental,

    This is my love letter to you.

    First, there is the bar outside the lobby on the 35th floor.  Delicious food.  Delicious drinks.  Outstanding view.  It's dark, it's comfortable, it's enjoyable in every way.  Late at night, eating and drinking, overlooking the park - life is grand.

    The hotel ammenities are beyond anything you could ever imagine.  Anything you need, the staff will find.  Every door is opened, every request attended to, every piece of needed information obtained, every cab hailed, every bag handled, every box shipped, every elevator called, every reservation made, the list goes on and on.  Hellos, goodbyes, friendly smiles, courteous, polite, and genuinely nice at every interaction.  The gym and the pool are both pretty nice and provide spa water, which is a lovely touch.  The hotel is beautiful in every way and my only complaint is that it is a little annoying to take an elevator from the ground to the 35th floor and then a different elevator from the 35th floor up to your room.  But, honestly, in the grand scheme of everything, this is really not a big deal at all to take two elevators to your room.

    And speaking of the room...  The room!!  Amazing.  Very large by NYC hotel standards.  The floor to ceiling windows are incredible and provide lovely views whether you face the park or not.  Comfortable beds, flat screen televisions, plenty of closet and dresser drawer space (a walk in closet, in fact).  The bathroom was larger than my last studio apartment.  There was a huge stall shower that you could alternate between using the overhead rain shower feature or the regular detachable shower head.  The toilet was seperated from the rest of the bathroom with a smoked glass swinging door.  The sink/vanity was enormous and had extended counter space beyond the vanity area.  The bathtub was phenomenal.  Huge, seperate from the shower, deep, and right up against floor to ceiling windows that provide you with the same fantastic view of Manhattan.  Oh, and the flat screen in the bathroom was just an added ammenity in case you wanted to watch some television during a relaxing bath while gazing out over Manhattan.

    There are countless additional details -- so many that I could never recall them all -- that make the stay at the Mandarin so delightful.  The plate of chocolates delivered every night, the robes and slippers placed by your bed in the evenings, the list goes on and on.  

    I'm sure it's pricey; I was lucky enough to be the beneficiary of someone else's generosity.  While my week of luxury just flew by last spring, the memory of the decadence of the Mandarin lives on.  It was the kind of experience that was so luxurious that you don't even pine for or lament your return to life among the riff raff and hoi polloi but instead simply appreciate the week of posh decadence with fondness and gratitude.  

    And so, Mandarin Oriental, this concludes my love letter though my affections live on and on.  I hope our paths cross again someday but until then, I will always remember our week together with joy and delight...

    With Fondness,
    Erin R.

    12/08/07 | Link | Rating: 5.0
    8. B ..
    The spa is amazing!! It's a once in a lifetime to-do. Loved the steam room especially..the decor brings you to a state of zen.

    19/01/11 | Link | Rating: 5.0
    9. Jeremy C.
    View of Central Park was awesome and the dessert I had (apple tart) was first class. As you can expect, it was over priced and stuffy but what the heck, it was fun to hob nob with the rich!

    11/02/08 | Link | Rating: 4.0
    10. annaliese n.
    the view here is one of the greatest city views i have ever personally experienced. the view is 5 stars. world class. epic.

    the restaurant itself is beautiful as well.

    food is mostly delicious and inspired but it is not the best i have ever had. i think Melisse and Providence in Los Angeles are better but they do not have the same ultra rich (in a good way) vibe of the Mandarin Oriental. this spot is very, very glamorous feeling. we did the big tasting menu. there was an incredible variety of well-prepared items. beef done in mole sauce was the highlight for me. a few items were interesting texturally but had somewhat misguided flavor profiles.

    expensive but certainly worth it. ask to sit close to a window.

    06/07/08 | Link | Rating: 4.0
    11. corey s.
    1 of 5 GREAT hotels in NYC.  Great views of the park... close to shopping and eating... Great staff and great bar.  Workout area even has great views and new equipment.  LOVE THIS PLACE!

    02/12/09 | Link | Rating: 5.0
    12. Kimmie S.
    We stopped in here right before shopping for Christmas. The views were AMAZING and it was great to watch others that were in the lounge area. In addition, I loved the crisps that we had and the sauces were perfect for two to share. This is a great place to come after work or right before an event to have a glass and a few nibbles. I love how sophisticated I feel when I come here!

    08/02/09 | Link | Rating: 5.0
    13. Charles C.
    This has got to be one of my all time favorite hotels in NY and in the U.S.  You will not find a room more posh and luxurious than this.  The showers here are freakin awesome.  The color scheme and the furniture is well done.  Its definitely a great hotel.

    25/01/09 | Link | Rating: 5.0
    14. Andreas S.
    excellent hotel with lousy performance of their staff

    30/11/12 | Link | Rating: 2.0
    15. Odie O.
    Best hotel I have ever stayed at, classy, beautiful art, furniture, bed, bedding, great wall to wall bench seat to enjoy all glass whole wall spectacular view of the city and all its buildings, wanted to stay longer, didn't want to leave, pool was nice and large, high up, loads of free fruit and water, bathrobes to use, business computers nice to use, color printers, convenient to mall downstairs, room service food unfortunately lacking, cold, soggy breakfast, food was a rip off for the money.

    06/09/07 | Link | Rating: 5.0
    16. Gianna E.
    Our family was very pleased with our stay here. I was concerned when my husband requested a room with 2 twins for our family of four. I'll get back to that...We arrived early, and a little wrecked from a red-eye flight. While we waited for our room, we got some breakfast at the restuarant off the lobby. We had amazing eggs benedicts, the kids ordered from a kids menu, and it was a beautiful setting with views of Central Park. It was a perfect way to start our stay.
    Back to the room and sleeping arrangements, we got a rollaway and this is how we made it work. I slept in a twin (which seemed bigger than a twin) with my 8 year old daughter, Hubby slept in the other twin, and my teenage son slept in the rollaway. We were quite comfortable for the three nights we spent there.
    Another HUGE perk because of the kids was the fact that they have an indoor pool, which was awesome.
    It was in a convienent location and we loved that Whole Foods and the mall is adjacent to the hotel, basically in the same building. This is the only place we will ever stay!

    12/09/10 | Link | Rating: 5.0
    17. Patrick D.
    After meeting a certain visitor in a local gay bar in our fair city, he invited me back to his hotel for a lengthy "political discussion".  He was staying at this particular hotel in one of the standard rooms.

    Upon entering the first floor lobby (at 2am) the doorman greeted us with a polite hello and opened the elevator door to take us to the hotel lobby, which I believe is the 35th floor.  After exiting this elevator, you must pass the hotel lobby staff to enter a second bay of elevators on the right.  This set of elevators will take you up to the rooms which are on higher floors.  I will say that I was somewhat uneasy with having to "shame-walk" past this same staff later in the morning.

    As we entered the room, the lighting is designed with dimmers, allowing for my drunk self to trip on the desk chair that my host had forgotten to push in.  Chocolates were on small plate next to a pillow (this place is too nice to have to worry about mice), and the head of the bed consists of a mirrored wall.

    The bathroom.  Oh dear God...the bathroom.  I currently live in a studio apartment that would fit in the bathroom of this standard room.  A long sink that measured at least the length of my apartment, with two vanities and enough room to house fraternity house quantities of gay men's product near the sink.  The urinal area of Therapy bar is smaller than the sink area of this bathroom.

    The bathtub area overlooks a window out onto the street 35+ floors below and the shower consists of the overly expensive "rain shower" spout, as well as several massaging options if that is what you'd prefer.

    The breakfast room service is quality service that provides bedside service without judgment or surprise (I'm sure they've seen it all) and the hotel is happy to provide complimentary car service to take guests back to their apartments before work.

    Seeing that they charge up to $1600 a night for a standard room, they should provide car service.

    Hotel: 4 out of 5 (the two elevator climb is confusing when drunk).
    The "political discussion":  I've had better

    31/07/07 | Link | Rating: 4.0
    18. Joe R.
    It isn't so often I write a five-star review!! It's not that I'm increasingly picky or over analyzing but my feelings are that this day and age it's just so hard to find places which focus directly on customer service and quality. All of the elements have to work perfectly together which isn't easy . . after all this is a mixed-up society and we're in New York City for pete's sake.

    Now bring on the Mandarin Oriental. They say too much of a good thing . . isn't good.  Or is it?? But in this case I tend to dissagree. Really? What can I say this place has it all . . and comparably the most gorgeous hotel rooms you will ever spend the night in . . with a price tag to match as one-night stays can run an average of $700 a night for standard rooms to upwards of $1,500 a night for suites. But anyway's it was my birthday and I wanted to spend it focusing a little on me. - what's so selfish about that!!!

    I was able to book a city-view suite for around $950 for a Saturday night and from the moment I checked-in I was made to feel like a prince who just inherited a small fourtune for 24hrs straight. The attention to detail and customer service here is unbelievable. The staff is on call throughout the night and are extremely attentive to anything you might need. The rooms are elegantly appointed with expansive city or river views and the bed was possibly one of the most comfortable things I have ever had the pleasure of resting my baby-soft little head on. The pool/spa on the upper floors is amazing and so are the views with floor to ceiling windows. It also has a sauna/steam room which was great.- especially after a workout. The hotel itself has so much surrounding it that you might not even want to leave the area . . and get this! there is a Whole Foods Market in the Columbus Circle lobby in case you wanted to pick up some items and retreat to the comfort of your room. Safe to say that at the end of the night . . after a quiet dinner with friends I myself did just that!! and gave in to a steam shower and the overall comfort of my hotel room. Obviously it's pricey but you definetly get what you pay for here . .  it's a must stay at least once in your life!! Save it for that very special occasion or night out and you won't be dissatisfied.

    17/10/10 | Link | Rating: 5.0
    19. Michelle R.
    First class experience. Came here a year ago on a surprise weekend trip during which my husband proposed to me. Beautiful room overlooking Central Park. Absolutely spacious in terms of NYC hotel rooms and wonderful service. Love that Bouchon Bakery was located downstairs in the adjacent mall (for my cookie fix). If you don't stay here, at least stop by for a drink in the lobby on the 35th floor. Just wish I had the opportunity to try out the spa. Guess that means I will just have to go back....

    29/09/10 | Link | Rating: 5.0
    20. Kiera D.
    Hands down, the best hotel I have ever stayed at. I loved the connected shopping center and the rooms were amazing. Room service was great. The central park view room is the best. Can't get any better.

    02/02/11 | Link | Rating: 5.0
    21. John P.
    stayed at the "premier central park view suite" for my wife's bday.  the space which is the largest offered on their website, was predictably small, but that's manhattan.  

    for arguably one of the most exclusive or "best" hotels in the city, i found the experience lacking.  found the concierge unhelpful and phone calls badly mishandled on numerous occasions.  put on hold?  once or twice i understand, but every time?

    called the concierge if he could help me with a bouquet for my wife, and understandably a difficult request at 7 pm (i should have planned better ahead) but it was the brusqueness of how the request was dismissed that disturbed me.  again, i had rented the largest suite available to the average person online (surely "special guests" have access to larger accommodations)

    compared to the service at the four seasons chain, the Mandarin was disappointing.  

    the view was beautiful and the sunrise was gorgeous in the morning, but next time, will look for the view elsewhere.

    23/09/12 | Link | Rating: 2.0
    22. Shagun M.
    Dinner at Asiate- 5 star service, 5 star food, 7 star views, but 2 star prices. Really overpriced for the amount of food you get- but I guess you are paying for the view. Very polite staff- my husband accidentally spilled a glass of water on the table- they rushed over, moved us to another table and were very accomodating. All in all a good evening, that leaves you with a whole in your wallet.

    20/07/11 | Link | Rating: 4.0
    23. D. R.
    Reclining next to the window and taking in the city...what a wonderful way to wind down in the evening. I was impressed with this Mandarin, one of the tops in the line.

    This has all the trademarks of what I like about them: simple, clean lines, great beds, and most of all a great tub where you can take in the city and take in the view.

    Life saving after a day pounding pavement. Maybe that's because I enjoy drinking in the bath.
    Nothing beats it.
    Well maybe room service.

    29/06/08 | Link | Rating: 5.0
    24. Patty G.
    This hotel is absolutely amazing. My fiance and I spent a night at this hotel on the night that we got engaged. We received complimentary petals draped over the bed, chocolate cake and a bottle of champagne! That receives 10 STARS in my book. I also loved the set-up of the room and how the bathroom was behind the bedroom wall, it was very beautiful. This is my favorite hotel in NYC!

    10/02/09 | Link | Rating: 5.0
    25. W.I.N. A.
    Thanks to the generosity of a former employer, I spent two nights here in a Hudson River-view room, around 50 stories above Manhattan, and they were the finest two nights I've had in recent memory. Beautifully designed rooms featuring luxurious king-sized beds, flat panel screens in the bedroom *and* exquisite bathroom, full private minibar, and spectacular nighttime views equal five-star lodging.

    The hotel is ideally situated in Columbus Circle, adjacent to the Time Warner Center. You can(and I did) wake up in the morning and grab a coffee and croissant at the Whole Foods in the Time Warner Center, then skip across the street to Central Park to take in the glorious colors of a New York autumn, follow that up with a stroll uptown for shopping and a show at Lincoln Center, or down for Broadway shows or LES barhopping.

    Service at the hotel is outstanding--friendly, eager to help, but unobtrusive when you want privacy.

    The nightly rate on a standard room is roughly twice the monthly rent on my Chicago studio apartment. That seemed exorbitant, even for Manhattan--at least until I was neck-deep in aromatherapeutic waters of the deluxe soaking tub, watching TV and sipping a warm milk after hours of wandering the streets. By the time I had wrapped myself up in a terry bath robe, padded back into the main room, and settled in with the complimentary John Le Carre novel they so thoughtfully include for visitors' enjoyment, I'd have told you the room was worth double whatever my gracious hosts were paying ;)

    23/11/08 | Link | Rating: 5.0
    26. Stephen W.
    Great hotel to stay at if you want to spoil yourself.  D and I stayed here for two nights last August while in NY to bid farewell to Yankee Stadium.  I had originally booked a Hudson River view Room but was upgraded to a Central Park View room which was very nice. The view of the park and buildings is spectacular.  We did have some minor issues with climate control and the room was freezing upon our arrival but engineering came up promptly to resolve the issue.  It was the middle of summer so the air conditioner was blasting  and could not be turned down and after a swim in the pool we were freezing.

    The room itself was very nice and had a great marble bathroom, tub and rain shower, both a flat panel TV and a smaller TV in the bath, incredible views of Central Park and a very comfortable king bed with great linens.  The pool and gym are also very nice with great city views and there is a restaurant lounge on the 35th floor with great views as well.

    The location is convenient; right in Columbus Circle with easy access to the subway and the park is across the street to enjoy.

    The service here is unmatched - extremely efficient without being pretentious and there to help with anything you may need.  Including a complimentary drive over to Cafe Boulud that was kindly offered when we came down to the street.  Housekeeping was very efficient and came in twice a day.  The room was very well kept and clean as would be expected from a five star hotel.

    Definitely not cheap by any means but if you can afford to spoil yourself in luxury then this is the place to do it.  Certainly one of the best hotels in NYC.  Enjoy!

    23/01/09 | Link | Rating: 5.0
    27. Gregg M.
    Very little needs to be said...it's the Mandarin and it's superb! Location, location, location - overlooks Central Park, minutes from Per Se, and if you can't sleep...there's the flagship Apple Store within walking distance and open 24/7.

    18/03/11 | Link | Rating: 5.0
    28. Sabrina L.
    The lobby is not located on the first floor ladys n gents.
    Ofcourse it's not.
    We're talking about the time warners building in new york.
    Take the elevator up to 35th floor. That's the lobby.
    The Asiate restaurant is extremely EXPENSIVE during dinner. Try to avoid unless you got too much cash to spend.
    If u're a tourist, please join them during weekdays for lunch. Really affordable. 3 course prix fix for only like $26pp or something.
    You get the same awesome view n good food!

    ANyway, so about the hotel. Friendly staff. Avoid their super expensive spa that isnt worth ur money. I think they start from $250 and goes all the way up to a grand. YIKES!

    Rooms are nice, but not large. Cuz we're in new york. Space=money.
    My mom complained about how their room is not squarish so it's weird to stay in. It didn't bother me much.
    Interior design just like ur typical mandrin oriental.
    Room per night starts at $600/night. Not sure if it's worth the money.
    But n again, holiday inn costs $299/night in midtown...

    20/01/10 | Link | Rating: 4.0
    29. Vanessa X.
    Went to a wedding at the ballroom and everything stole my breath away. The roses and the elaborate table settings were gorgeous and prompted me to bust out my camera multiple times. The food was light but delicious - I had snapper and salmon and there were also little delicacies/desserts offered later near the bar. The ballroom opens up to an Asian/Middle Eastern style, very exotic and cavernous lounge for afterhour partying. We had belly dancers and enough 'dance floor' room to groove to the DJ. Having a top down view of Columbus Circle and dancing and feeling on top of the world was simply amazing.

    The bathroom was probably the most elaborate bathroom I've ever seen. Besides the fact that is huge and combined with a ladies' powder room, each stall was sealed from top to bottom. Hmm, I bet shenanigans have happened within these walls.

    24/02/10 | Link | Rating: 5.0
    30. Lana C.
    Absolutely fantastic afternoon tea.  (approx. $100 for two)
    Spectacular panoramic view in a serene ambiance.

    Gorgeous. Delicious.

    30/12/09 | Link | Rating: 5.0
    31. Dan C.
    I am an interloper at the Mandarin.  I live in the area and go to lobby lounge for lunch or desert/drinks as well as the MO bar tucked off to the side.  Since the lobby is on the 35th floor, the views are spectacular, especially in the fall when Central Park is in peak foliage.  The Mandarin is one the most expensive hotels in the city and it shows.  The place is top notch.  In the lobby lounge, the seating is mainly comfy couches and club chairs and the service is superb.  In the evening, the lobby lounge is reserved for hotel guests first, so you are often ushered into the MO bar.  This is ok, because as the lobby lounge is very serene, the MO bar is noisy, upbeat, and more fun, IMO.

    11/11/09 | Link | Rating: 4.0
    32. Astrid V.
    The Good:
    My husband was impressed by the Central Park view. To me, it's just a bunch of tree-tops, but it was nice enough.

    They give you three complimentary books for bedside reading! I took all three home to read later (and ended up hating all of them, but whatever. I love free books).

    The food (ordered from room service) was delicious.

    The bed was super comfy.

    The in-room movie selection was quite impressive.

    There's a TV in the bathroom and a phone by the toilet.

    You don't have to put one of those Do Not Disturb hangers on your door to get some privacy. All you have to do is push a button on the wall. Very modern.

    Complimentary delivery of the New York Times.

    The Bad:
    You're supposed to call the front desk and have an attendant come remove your tray/table when you're done eating room service. Under no circumstances are you supposed to push the table out into the hall because that would be too tacky for this supposedly five-star hotel. Every time we ordered room service (which was often over our three-night stay. About six times), we dutifully called to have the table and leftover food removed as soon as we were finished. No one ever came after one call. We'd wait for an hour and then call again. It always took two calls and like two and a half hours for someone to remove the rotting food from our room. That's not five-star service.

    The room decor was drab and old-fashioned, especially considering how modern and high-tech everything else was.

    Overall, the hotel has five-star prices but only four-star service.

    02/11/10 | Link | Rating: 3.0
    33. Andrzrej K.
    The last time I was here I saw Queen Latifah- that alone is enough to give it 4 stars.

    I was invited as a guest to the award banquet for the Woodrow Wilson Center where the rules were dress nice and hang out with hot chicks and then clap when a rich white guy (one time Asian)  gets up and talks. We were instructed to clap carefully and not at the wrong time. It was harder then you thought.

    I greased the waitress a Fin and she brought me an extra steak without anyone noticing... or maybe it was vice versa..... I dont recall- but the place was great and even though no dancing (majority rich and white) we at least got to do percocets and xanax (majority rich and white)

    02/03/10 | Link | Rating: 4.0
    34. Ivon L.
    Love the view.  Outstanding food.

    01/07/12 | Link | Rating: 5.0
    35. Vivienne L.
    Whenever I visit my old stomping grounds (which is pretty often) I chose to stay here, that is if they have room for me...

    I can't get enough of this place and the spa here is fabulous!!! The rooms are plush and I don't know if the front desk guy is just super nice or super creepy, but whenever I stay here he brings me chocolates and bottled water EVERYDAY!!!

    But seriously it's a definite must stay at least once in your life...

    14/01/10 | Link | Rating: 5.0
    36. Bklynzizi P.
    I went to Asiate, located inside the Hotel, to sample the restaurant week lunch offering, since I work a few blocks away and I was curious about the food.

    Lunch was very tasty and the service was great.  I had corn bisque, grilled sea bass with a crispy skin and a chocolate mousse and granita dessert served in a mini martini glass.  

    The portion were good and I really enjoyed my experience.  My only complaint was that we were seated in a booth and not a table with a view.

    29/07/09 | Link | Rating: 3.0
    37. Steve L.
    Phenomenal - for New York, or anywhere in the World. Prescriptives, however: I was invited to NYC with a fellow worker at the behest of a client. Our (now) client insisted that our complimentary stay be at The Mandarin as opposed to The Plaza or Four Season or similar, near Central Park. Remind yourself as you read further.

    We traveled from CA on a non stop to EWR (Newark) and, once we claimed our bags, a limo and driver (Seth) drove us through the tunnel and into Mid-town. We arrived on a Tuesday and departed on a Thursday, last month. With only so much time to get settled, then meet with the client the next morning, we kept to a pretty good agenda.

    Seth could not have been more cordial - a NYC native - driving for a limo company and attending school at night. He delivered us to the hotel entrance (off Columbus Circle) without a hitch. Our bags were collected, we proceeded to the 35th floor of the monolith for check in. Swift.

    To say the least, we had no idea what the views and amenities would be like, in advance. However, the front desk staffer, Justin, said that we would not be disappointed. Indeed. Not. 41st floor overlooking Central Park. For us, it took less than 15 minutes from our delivery at the curb, to the elevator, to check in, to our room. Fab.

    Our arrival was at almost 6 pm. We decided to unwind, visit the Spa to soak and steam a bit, then venture out. Beforehand, there was a complimentary cheese and fruit play and a bottle of California Cabernet. What more? We didn't need to invade the mini bar!!

    We uncorked the complimentary Mondavi cab....did the soak....then went to dinner at Serafina (East 61 st)....a quickie, we had been airborne all day and we knew we had a follow up early morning with the clients. All good.

    Our next - day breakfast meeting was at the office of our client (s) on Fifth Avenue/51st....thus, nothing other than coffee in the room and we were out. We scored with the client, decided to return to the hotel to refresh and have lunch within the hotel at Asiate (dressy, to say the least) - and, what ho, who is seated at a table nearby but Anderson Cooper (AC360) with, apparently colleagues from Turner Broadcasting. Fine company? Fine food? Fine service? Indeed. Glad we were being comp'd by our client, nonetheless. Beyond AC360, the views from the restaurant are breathtaking...as was the beet appetizer, risotto washed with 'house' sake.

    A few hours of phone work followed, then we went to the Spa for a sprits....then off to Cafe Un Deux Trois for an after-curtin cosmo, salad and salmon.

    Our check out the next day was extended 2 hours as our flight back from EWR was at 4 pm. I must say that the continental b'fast via room service was as good as anywhere: coffee, sweet rolls was all that we needed. Spot on.

    Curiously, Seth was our driver back to EWR. Our return and drop off mid-afternoon was most appreciated. His limo company is one of the providers for The Mandarin. We were well serviced.

    Forget the flight from NYC back to CA - we were liquified.

    On any future trip to NYC, having to be mid-town, The Mandarin is hands down - the best.

    26/05/10 | Link | Rating: 5.0
    38. Alex G.
    Having stayed in many of the upscale properties in NYC, I can honestly and accurately state that this hotel is amazing - period.  If you can swing the ducats to pay for this bad boy, don't miss out on an amazing experience.  The Hudson river view rooms actually have a slightly larger bathroom - and that alone sold it for my wife.  For NYC, the bathroom was luxurious - shower, separate tub, two sinks, toilet room, and a TV.  My wife loves bathrooms, and a hotel with a large one gets a huge plus.  The room itself was relatively quiet, comfy, and well-appointed; they even have books for reading that you can TAKE at no charge.  Just another really nice touch.  Overall, this is a true five star large hotel in the Big Apple.

    06/06/12 | Link | Rating: 5.0
    39. Scott M.
    For larger hotels (over 100 rooms), this is as good as it gets in NYC. It is incredibly expensive, so I might knock it for not being a great value per se, but all that aside, it is great.

    You can argue over what is #1 in NYC and the Mandarin Oriental will always be in that conversation.

    The staff is impeccable and attentive. I lost some luggage on the flight from LAX (well I didn't, AA did) and the concierge made sure American had it and got it to me promptly, I didn't need to do a thing.

    My room had an amazing view of Central Park and the meal at Asiate is as good as I have had in NY. YES, the property is pricey, but what in Manhattan isn't?

    Swimming in the pool is one of my favorite, decadent experiences. Where else can you swim high above NYC with a view of the Hudson.

    The fact that is sits on top of the mall at Time Warner Center is just a plus. Amazing restaurants in the mall, the great Whole Foods for to go stuff and some nice store to boot.

    20/07/10 | Link | Rating: 5.0
    40. Joanna S.
    The Spa here is unreal!!  I live in NYC and consider spa days here as my "treat".  It's expensive but the relaxation room after along with the oxygen enriched whirlpool makes it worth while.  The massage therapists are great and give the perfect massage!  Strong encourage checking it out.

    25/10/12 | Link | Rating: 5.0
    41. Denise Michelle S.
    Although this place is (literally) right around the corner from our apartment, my sweet husband surprised me with a night at the Mandarin Oriental.  

    Our room was very large with an amazing view of central park. Being born and raised in So Cal, I have often mentioned to my better half that I have seen many sunsets but have never seen a true sunrise, he took our stay at the Mandarin Oriental as an opportunity to show me my first sunrise.  It was spectacular!

    I often greet the doormen as I stroll by the hotel on my way to equinox, next door.  I believe they were shocked to see me in real clothes when they greeted me and kindly opened the door for the hubby and I.  Every one of the staff members were extremely attentive and were so good at their job, one could easily forget they were around.  

    The gym was perfect in size, impeccably clean and had everything one needs to stay fit!

    One more thing...I did notice a man at the Trump Towers with binoculars looking into our window.  It freaked my uber-conservative hubby out, but I thought it was comical.  Only in NYC!

    26/04/11 | Link | Rating: 5.0
    42. steve b.
    Finally got a response from Scott Gutherie Director of Front Office Operations.  Nice call and after one subsequent email got a world-class resolution.

    Kudos to the Mandarin.  I'll be coming back.

    15/09/12 | Link | Rating: 5.0
    43. Sara S.
    2.6.09-2.7.09

    The room was clean and tastefully decorated, nothing too flashy.  It had a great view of Central Park.  Good size for New York.  We had a laugh over the promo video playing on the TV.  One of the first things I do at a hotel is put on the robe; these robes were the MOST luxurious I had felt!  Right then, the place skyrocketed up to 5 stars.

    The bed was very comfortable.. and cemented the idea we need a king-size bed.  Little nice details, like bedside books for reading.  The bathroom was pretty amazing.. separate glass shower, marble tub, closed off toilet with phone (the purpose of which I still don't understand to this day.. gross!).  I wasn't too pleased with the bath products though.. some weird (generic looking) brand that smelled not so great.. didn't they use to carry Molton Brown?

    As for why I gave it 4 stars.. $1,131.58.  For one night with a Central Park view from a nice but otherwise normal room..?  The value was definitely not there for me.  There are just too many hotels in New York that can provide this level of experience for a considerably lesser price.  I account $300 of that for the name.  Or perhaps it's the fact that I'm a New Yorker.. I guess if I were a tourist and I wanted to stay in a top tier hotel, this would be a great choice.  I am certainly not discounting the fact that this is an amazing hotel and among the best New York has to offer.

    Overall, I recommend it, but only for a very special occasion.. one where you take full advantage of everything the hotel has to offer- room service, spa, etc.

    27/03/09 | Link | Rating: 4.0
    44. Vicki Y.
    Whoa.  I just got an email as followup from a survey I filled out.  When's the last time that happened?  You filled out a hotel survey and they actually wrote specifically to you to discuss the ways they're addressing your comments?!?  

    A full read of the email resulted a slightly perturbed little piggy . . . here's why . . . .i pasted an excerpt below:

    " . . . . thank you for sending us your comments on your experience while making spa reservations as well as our room rates  here at the Mandarin Oriental New York.  Please know that we have recently modified our spa reservations line. . . . . . As for our room rates, we have recently reduced our rates as well.  

    It's like they can READ LITTLE PIGGY MINDS!!!  The one time I actually thought of constructive criticism, both of my suggestions had already been implemented by the time I sent them in - and both changes were the exact ones I had suggested . . . . whoa, said the piggy ( ' (oo) ' )

    Maybe a bit TOO much of a good thing . . . . piggy's perplexed by their perceptive perspicacity (*(oo)*)

    27/02/09 | Link | Rating: 5.0
    45. Niomi M.
    For those of you that have read The Hunger Games, remember that scene where Katniss is introduced to quality food for the first time, and she can hardly control herself so she gorges herself with everything? Yeah, my experience at the Mandarin Oriental was sort of like that, except I had the comfort of knowing that the delicious bounty of food and luxe amenities were not simply cushions to the blow of facing my own impending doom in an arena. Staff is BEYOND hospitable here-special thanks to Carrie de Marte for helping me figure out how to exit via elevator (you'll see what I mean when you get here) and to a particularly dedicated member of housekeeping who spent a good 25 minutes helping me to locate my shoe. Everything good that you read about this place is true. The views are REALLY that amazing, the food is REALLY that good, and the ambiance is reaaaallly that posh. I want to live here, but then I would probably never leave and end up hoarding cats in an decrepit old room in  a Little Edie from Grey Gardens-esque scenario  (as IF those magnificent rooms could ever become decrepit!!). So, in a nutshell: stay here. it's awesome.

    29/07/13 | Link | Rating: 5.0
    46. K J.
    Most "balls out" hotel in NYC. I have stayed at the Plaza, Four Seasons, Peninsula, Waldorf, etc and the Mandarin tops all of them. You are looking at 1000 + dollars a night in a hotel with floor to ceiling windows over looking the park or some other ridiculous view all from some of the most expensive real estate in the city (or world?) - (the south west corner of central park).  The rooms have an ultra modern Asian feel to them, decorated to the nine's. Sexy Sexy Sexy. They have a pool in the hotel too, which is rare in NYC. If I had kids i wouldn't bring them to this hotel. This is a "hot date" kinda place, or a sexy retreat for couples, certainly good for business travelers too. This is one hotel you may want to stay in at least once before you die.

    11/11/13 | Link | Rating: 5.0
    47. I.m M.
    I went to the Mandarin Oriental for a fundraiser.  The food was not that great but the ballroom was breathtakingly beautiful with a wonderful view.  I also made a phone call by the pool and it was empty but very nice for a hotel in NY.

    09/04/13 | Link | Rating: 3.0
    48. kiwiek k.
    Lounge poorly run.. overly rated. Bad service..Elite? Really????? NOT at this location...Give it a couple more years, it'll be just like another hotel trying to rebrand itself. Turn off by their poor manner. There's a lot of places to spend  money in Manhattan don't waste it here.

    23/06/13 | Link | Rating: 1.0
    49. John T.
    Went to just hang out at the lounge area.  Really chill and laidback but fairly expensive type of  place to take a date to.  Great views, but pricey as you'll probably realize. Would definitely take someone out here for a romantic date, but not a normal day to day chill place

    11/03/13 | Link | Rating: 4.0
    50. Jaclyn L.
    I was meaning to write a review for here ever since my boyfriend and I went to this year's LuckyRice Festival on May 1.  The hotel is absolutely fulled with grandour and elegance from its Murano glass chandelier in its atrium to the detailed work on the elevator doors.  I'm pretty sure this would be the likely place to possibly bump into a particular Mr. Chuck Bass (if only shows were real ::sigh::) and feel like one of Manhattan's Elite - at least I did for that night.  

    One star removed?  Yes, well this was because of the LuckyRice Event itself.  My beau and I were very punctual in arranging for the 7-10 PM tasting of various asian cuisine around the city from Morimoto to the Chinatown Brasserie.  At around 8:30 PM, we noticed that some restaurants were already done giving out samples from their tasting menu.  Are you kidding me?!  I spent good, hard earned money!  Needless to say, we were outta here come 9:30 - I didn't pay to drink like a fish but to EAT and drink to until my heart's content.  Sigh.  Maybe next year.

    25/05/10 | Link | Rating: 4.0
    51. Ramnique M.
    I came to NY; Saw and Conquered. The Mandarin Oriental; in the middle of Manhattan. A nice venue for birthdays, wedding receptions etc. The foyer was a little outdated with old carpeting but the washrooms were very clean, continuously cleaned throughout the event, well-renovated and reminiscent of a Roman temple and hence Utopia for a woman....

    28/11/12 | Link | Rating: 4.0
    52. angela n.
    Even if you're not staying here, it's worth popping into the lobby for a minute. Look up, and check out the crazy Chihuly chandelier. This massive Medusa-like glass sculpture might cause a crick in your neck from admiring it so long. But if you happen to be in this room during an earthquake, consider getting out fast.

    The Lobby Lounge on the 35th Floor also has a fun, flowery Chihuly, as well as lovely views. Maybe aim for sunset or an early weekday evening, when the surrounding office buildings are still illuminated. (Unfortunately, when we stopped by late Saturday night, most of the surrounding office buildings were dim).

    20/02/12 | Link | Rating: 4.0
    53. Tina V.
    When you enter the Mandarin Oriental, you feel transformed from the gritty NYC streets into an air of elegance where all of your cares melt away. The staff is beyond accommodating and the food is also excellent. My favorite hotel experience in NYC, along with the BEST spa experience anywhere. My bf and I take staycations here every so often and each time they cater to our every whim. This is also one of the only hotels in NYC that allows smoking.

    We always get a Central Park view room on a high floor. If you have American Express Platinum, use it, because we always get upgrades and perks. The lounge has amazing drinks, the Ginger Mojito is great and I love the candied ginger garnish.

    The spa is the best anywhere, truly elegant with amazing NYC views and top notch services.

    If "money ain't a thang", go here.

    22/08/12 | Link | Rating: 5.0
    54. Jason V.
    I first stayed at Mandarin Oriental New York in 2006 for only one night and looked forward to going back ever since.  My latest experience, however, fell short of my expectations (which were admittedly high, but not out of the realm at what Mandarin Oriental should be aspiring to).

    To be sure, the hotel is very nice structurally with some spectacular views of Central Park.  On a national scale, the rooms are definitely small for their cost, but calibrating that scale for New York City probably places the hotel right in its peer group.  The hotel compensates its tight accommodations by offering many details that make the stay so much more enjoyable:  The complimentary tea upon arrival.  The very formal way anything (such as your credit card and drivers license upon checking in) are handed to you.  The complimentary bedside reading that you are welcome to take with you when you leave.  The room-length bathroom with a rainfall shower head and tub opposite the shower right by the window.  The dental kit with travel toothbrush, and shaving kit with with tube of shaving cream (perfect for meeting TSA requirements).  And finally the way the bell desk carried my bag right out to my waiting taxi (which they hailed in advance) when I left.

    Why I am unlikely to return to the Mandarin Oriental boils down to two things:  First, it is extraordinarily expensive for what you are getting--not so much in the daily rate you pay for the room, but all the other little things that can add up during a stay:  $7 for an 8 oz. bottle of Coke and $6 for a bag of potato chips from the minibar.  $18 for a very ordinary bowl of miso soup served via room service--and that's before they tack on the $6 delivery fee and 18% automatic gratuity.  I don't mind going beyond paying just for value and reaching for something a little more opulent now and then, but if you feel you're just getting continually gouged, it takes away from the experience as a whole.  Second, Mandarin Oriental managed to commit a fatal error of missing my 10:00am wake-up call.  I got a call at 10:30 with an apology and an excuse that their computer system was down.  Fortunately, being on vacation, this did not affect me terribly, but one can imagine any number of contexts where this would simply ruin a traveler's stay.  Given this misstep, it is only by the grace of all of the niceties listed above that Mandarin Oriental saved itself from a two-star rating.

    02/05/12 | Link | Rating: 3.0
    55. Rachel W.
    Amazing view and place to have tea. I try to go to this place every time I visit NYC. The 35th floor has an amazing view of central park and the place is very calming and relaxing. Its a place to have a min for yourself and enjoy.

    I didnt give 5 stars its because I would like to see more food choices on the menu. Otherwise, the tea and cocktail drinks were simply amazing.

    11/09/13 | Link | Rating: 4.0
    56. Stephen G.
    The lounge on the 35th floor is very poorly run.  Too bad, because the views are quite nice.  The hostess and every staff member claimed to be a manager.  Very elitist attitude was a complete turn off!

    Note to the real management of the hotel: fire the crappy elitist staff - you could make a lot more money if people were seated and wait staff was present and serving guests!  A real disappointment!!

    30/12/12 | Link | Rating: 1.0
    57. T S.
    One of my favorite hotels I've stayed in. Incredible views as well!

    28/02/14 | Link | Rating: 5.0
    58. Joe G.
    My Wife and I stayed for our anniversary. Service is top notch. Views are excellent and The Spa is magnificent.

    14/10/13 | Link | Rating: 5.0
    59. John R.
    Didn't stay in the hotel itself, but had a really nice afternoon drinking cocktails in the tea room the other day.  Fantastic view, and even bumped into Katie Holmes and her daughter in the elevator!

    05/11/12 | Link | Rating: 4.0
    60. Nina R.
    The lounges and restaurant are kind of on the small side, very quiet and definitely more for a 30+ crowd. The food was good, nothing crazy. Drinks are fairly priced for Manhattan, decor is polished and classy. I've only been here a few times but the staff, although kind of snobby :D are still nice. The place is beautifully kept and it has an entrance into the mall. Yay.

    18/11/13 | Link | Rating: 4.0
    61. Sharon L.
    When we have a night out on the town, this is my favorite place to stay!  The hotel is gorgeous and the views are amazing.  A great way to unwind without leaving home.

    02/06/14 | Link | Rating: 5.0
    62. Tyler B.
    There are two things I want to focus on in this review and they are the view and the staff.

    First and foremost, the staff at Mandarin Oriental is without a doubt some of the best of the best in the world. I have stayed at hotels all over the place and the service here was impeccable. Literally every single person who works at this hotel is gracious, accommodating, and professional. For me, this speaks volumes of an institution and I am thoroughly impressed.

    Next, the view. I'm an Angeleno. I live in Beverly Hills and have a great view of my city. But the park view at the Mandarin Oriental is to die for. It was was then that I realized I could leave my beloved LA for New York City...if I had a view overlooking the park and driver.

    19/09/12 | Link | Rating: 5.0
    63. Douglas C.
    This gets a 4.4, so I'm rounding down to 4.  

    As a point of reference, I travel to New York every three weeks and have stayed at each of the "5-star" hotels.  This is the best of Manhattan hotels.  It does not get 5 stars from me, because I have never given 5 stars.  

    0.5 point deduction, because the Concierge kept me on hold for over 5 minutes.

    0.1 point deduction for room that is slightly cramped for the price.  But, hey, this is Manhattan.  The only hotels that doesn't earn this point deduction are the Marriott Essex (formerly Jumeirah Essex House) on the other side of Columbus Circle and The London NYC on West 54th.

    This location simply cannot be beat.  Overlooking Columbus Circle, across the street from Central Park.  Steps from Lincoln Center, Times, Square, and Carnegie Hall (and, more importantly, Carnegie Deli!).  Contiguous with best shopping complex in Manhattan.  Steps from the subway (though I suspect if you're seriously considering this $$$$$ hotel, you have your driver!)

    Where should I begin with the accolades?  First off, since few have touched on it, probably the most pet-friendly hotel in Manhattan.  The doorman and check-in clerk made my Lucy (a 4 month-old Chihuahua-Jack Terrier mix) feel as welcome as I did.  They have doggy treats, and they even have a dog-sitter for your evening on the town.

    The lounge has some of the tastiest bar food and drinks in Manhattan.  An the evening view from the 35th floor simply cannot be beat.  Lively lounge, yet quiet enough for an informal business meeting or quiet romantic encounter.

    Well-appointed work-out facility, one of the best for New York hotels.  However, the pool did it for me.  25-yard lap pool on the 36th floor.  Very cool swimming and working out high up as part of the Manhattan skyline.

    With the small incident of being kept on hold for 5 minutes (above) service was otherwise an unambiguous 5 stars, and probably the best of Manhattan.  The woman at the check-in desk gave me a walking tour of the lounge, restaurant, work out area, and pool and then walked me up to my room.  From there, the baggage check person (who was already waiting at my room with my bags) took over.  He showed me how to operate the thermostat and television.  He called down to housekeeping to have them pick up my shoes for a complimentary shoe shine.  Then he took my order for a complimentary drink which was promptly delivered to me with white gloves some five minutes later!

    26/02/12 | Link | Rating: 4.0
    64. Brian H.
    Review for cocktails only.

    The lounge/bar on the 35th floor has some of the most "elite" (hehehehe), professional, attentive, but not personal space invasive bartenders in the city.  Performing their magic from a wonderful cocktail menu with creative choices such as the Asian Poire with Purity vodka, sparkling sake, passion fruit purée, almond syrup, pear nectar and many many more, ended a perfect afternoon of theater and a nice walk.

    15/11/12 | Link | Rating: 5.0
    65. Michelle T.
    This review is based solely on my experience in the ballroom for a party.
    The moment we reached the ballroom on the 36th floor, the first thing I noticed was the view. The party started check in at 7pm so it was dark and all the city lights were on full blast. Stunning view!

    The food was pretty darn good. The tiny starters the waiters were bringing around was a mixture of Asian and American - loved it!

    The best part was dessert. They had set up a buffet-like spread of mini desserts and I have to say the best was the mini cheesecake. They also had waiters walking around with baby ice cream cones. How precious!!!

    I had a wonderful night dancing over Columbus Circle and enjoying the view.

    27/02/12 | Link | Rating: 5.0
    66. Miss B.
    The view from the restaurant/bar at the top of the hotel is really nice. The Jalapeño Margarita is delish! A nice place for a work drink and light meal or a good meeting place pre-going out or post a nice dinner.

    20/12/13 | Link | Rating: 4.0
    67. Kate L.
    Best choice in Manhattan! Worth every penny! The rooms are incredible just as everyone says. The entire hotel is beautiful and a joy to look outside of the windows: you have a GRAND view of Central Park. My suit had a bath overlooking the park as well' The restaurant impressed me with an amazing selection of wines!

    27/01/14 | Link | Rating: 5.0
    68. Robert H.
    This is a nice luxury hotel that pulls off being small and un pretentious. The lobby is on the 35 floor of Columbus Circle and 59th and is dark and somewhat exotic without being showy at all

    The  circular  lobby bar area is a great meeting place for having drink and a quiet intimate business conversation. I was wonderfully taken care of by a red headed hostess that touched my arm when ever I entered the area and called me by name

    The rooms are not huge, but appointed beautiful and more than half the space is devoted to a luxury bathroom area, with deep tub, shower room and his and her wash basins

    The restaurants however like Asiate are merely good, not great, but priced rather ridiculously I had dinner there with a client  but I cant even remember what I had. (Oh yes, it was a tiny piece of pan roasted Branzini fish, and  demi vegetables)  I do remember the bill came to $239

    I had a NYC bagel with Salmon one morning for breakfast with a Cappucino that came to an absurd price of $49. I had something the day before in the Deli down the street for $8 dollars and I think I enjoyed the atmosphere more

    I would have to say though that overall my stay was a pleasant one and I enjoyed the good service offered by the concierge who happily printed out some confidential  business letters  in a very discreet way

    06/11/13 | Link | Rating: 5.0
    69. Sammy L.
    My hubby took me here for Valentines, the view from the bar is amazing. The client service and the food is terrific.
    Have fun and enjoy every minute you are there, it's too pricey to not!
    *Cocktails are fresh and stiff*

    17/08/12 | Link | Rating: 5.0
    70. Michelle M.
    "Suite Temptations" They're offering a "4th night free, a spa credit and breakfast" on their three different suites. They list the USD $$$ / night rate excluding taxes & fees. When you click "more about this rate" they detail a complimentary fourth night, spa credit amount and list the 15% nightly tax. There is never a word about the amount listed as being the "average nightly rate". All the travel broker websites do this: they list the average nightly rate because sometimes the weekdays are cheaper than the weekends. When they do this math, these budget sites add the verbiage "average nightly rate." They're in the business of transparency and honesty, the Mandarin Oriental is in the business of deception, scamming and dishonesty. The rate the Mandarin Oriental lists is the average nightly rate because they already include the 4th free night in their quote. Meanwhile you read the "nightly rate" (not listed as average nightly rate) as the actual rate, then you do the math times three nights not four since the "fourth night is free". This is what they want you to believe so you'll book with them and get excited for your stay/deal. Until you get your bill (in my case I caught this at the "totals" page before confirming the booking) and see the nightly rate is actually $500 more than the advertised "nightly rate" times three nights which works out to be $1,500 more than your calculations.
    I picture the confirmation page with a "gotcha!" next to the confirmation number. We now live in a world where companies are allowed to use whatever means possible to trick the customer by omitting words, changing pricing, lying as long as the final page discloses the fine print. It's now up to the general public to become investigators and look for hidden links, hidden fees, and recognize the bait and switch style sales tactics or else it's a shame on us for falling for their tactics situation.
    Any place confident in their brand/services/product shouldn't need this form of deception to gain customers. If transparency is an issue then you're trying to hide something in order to do business.
    Mandarin Oriental - add "average nightly rate" to your description or just tell the truth, and change the rate to the ACTUAL nightly rate.  When I called and asked them to do this, for future customers as I will not ever stay there. I was told that no one had access to change the website. Not the manager, not corporate, not anyone they could transfer me to...NO ONE.

    22/10/14 | Link | Rating: 1.0
    71. Jennifer Y.
    Incredible staycation wknd at the MO. The room was immaculate, the massage was much-needed/very attentive (ask for Jennifer!), clean gym with all basic necessities, and don't get me started on the infused water in the gym/post-massage relaxation rooms. The only suggestion I have would be to install double sinks in the bathroom, but that's nitpicking. The view, service and overall quality of the hotel more than made up for it, loved it here!

    17/03/14 | Link | Rating: 5.0
    72. Patricia H.
    My husband and I stopped by here and the hostess, Stephanie, was so sweet and was able to place us by the window with a great view! The view over Central Park with the snow was beautiful. The service was great and the food was delicious! We got the sliders and the Korean BBQ sandwich, both of which were tasty. We got a complimentary appetizer and a dessert as well and overall, the time spent there was amazing. We both agreed that this will be a place to go to again.

    16/02/14 | Link | Rating: 5.0
    73. Lovetea C.
    I felt afternoon tea was just a-ok. Scones are quite good.

    14/11/13 | Link | Rating: 3.0
    74. Vicki Z.
    The view is nice! The food was okay. The price is, well, if you go there, would you care about price? It is more for the look than its service.

    07/05/14 | Link | Rating: 4.0
    75. Liza F.
    A beautiful high end hotel. The staff is very helpful, friendly, and knowledgable about the area. Their lounge has the most amazing view of the upper west side. Some of the rooms have really great views of the city as well. Be prepared to pay dearly for your stay but you will enjoy it!

    23/06/14 | Link | Rating: 4.0
    76. Fannie G.
    Holy Incredible City View, Batman!  Grabbed a quick lunch overlooking Columbus Circle.  Breathtaking.  And.... Bonus!!!  The best meal I had in the city over the whole weekend.

    02/07/14 | Link | Rating: 4.0
    77. Anastacia S.
    It's the Mandarin Oriental, it is tough to get better than that for any hotel.  

    Being a local we check in here and stayed for a week during Hurricane Sandy because we were evacuated from our lower Manhattan home.  We checked in and even during a hurricane that left a good portion of the City crippled, the hotel did an INCREDIBLE job at keping the guests comfortable and being very accomodating.  

    Grat things about the hotel:
    - GORGEOUS, large rooms with incredible views of Central Park
    - Pet friendly (but you need to advise when you make the reservation as it is only in certain rooms)
    - Fantastic place for cocktails or coffee in the lounge while you look out over Columbus Circle
    - Great gym and pool
    - AMAZING service by everyone!
    - Perfect location if you're visiting NYC and connected to a sleu of subway lines so convenient for getting around by foot, train or cab

    It is the Mandarin and it is expensive, but I have to say, it is also very, very worth it.

    06/02/13 | Link | Rating: 5.0
    78. Lauren B.
    This is going to be my most favorite review of all time ever in life.

    I am so desperately, helplessly, head over heels in love with this entire hotel and all their staff.

    Let's backtrack. I got married here two weeks ago. From my very first meeting with James Munz back in August, I have been in love with him and his staff. Maybe more-so than my husband. Don't tell anyone.

    I literally had absolutely everything I wanted. No, more than everything I wanted. James and his team made everything ridiculously simple for me. It was legitimately a total breeze. I couldn't have asked or dreamed up anything more that they could have done.

    The space is gorgeous by the way. The floor to ceiling windows of the ballroom, looking over Columbus Circle and Central Park and down 59th Street from the 36th floor will blow your mind. The massive height to the ceilings and fantastic all glass picturesque windows are all you need. Everything I wanted to do with the room they let me. Candles, lanterns hanging from the ceiling, photobooths, special mixed drinks, set up, absolutely everything was a yes. It was the best customer service ever, and I'm a real pain in the ass to deal with normally.

    James let me call him a million times (sorry again, James!) and always sounded pleased to hear from me and was happy to answer every single tiny detail and question I had. All the logistics were taken care of. The suite for the bridal party was incredible. The food was out of this world. I even had some guests come up to me and say they hate weddings and wedding food, but wanted seconds of our dinner. HOORAY.

    James literally handled everything himself too, and considering he is the catering director, I was really excited with how hands on everything was. He sat in on our tasting, he met my brother when he dropped off my wedding dress, he wore a tux and stayed almost the entire evening of my wedding before turning it over to Danny and Joe, who were equally amazing.

    My guests were thrilled with the level of service and the gorgeous space. I cannot thank the Mandarin Oriental enough for being so incredible accommodating and friendly and nice while doing it. If you are getting married in NYC, do it here. I promise from day one you will not regret it.

    Some of you might think this is weird and sad, but I had so much fun working with these guys that I want to hang out with them. I was so sad when everything was over and I had to leave. Bummer city.

    GO CHECK OUT THE BALLROOM. GET MARRIED THERE. DO IT. DO IT NOW.

    01/03/13 | Link | Rating: 5.0
    79. Ian K.
    Having an event at this 4 star hotel?
    Well if you don't care about the service your guests will get and you don't care about the quality of the food for your event and if you want your guests to go hungry during cocktail hour because the only thing that passes you is a costco spring role then this is the place for you.  Oh also if you love CNN, you should definitely have your event here because a 75 foot CNN sign is all that you will see out the window the entire night.

    So hey if you've got several hundred thousand dollars to blow on a bad dinner for a couple hundred friends then go for it!

    Oh and the coffee tastes like dish water.

    05/12/13 | Link | Rating: 1.0
    80. Lisa S.
    This review is only for their afternoon tea.

    We made reservations here on a Saturday afternoon. We made reservations for 5 people but showed up with 4 (one person had to slightly change their travel plans and missed tea). I made the reservations a month or two ago, before I knew exactly who was coming for the weekend away. I remembered they asked me about food allergies, and I told them that nobody in my party had any. They also told me that I had to tell them how many people were having tea, so the kitchen knew how many sandwiches to prepare. We followed directions to the Lobby Lounge, and then asked the people at the front desk where tea was. It was indeed in a lounge area, but it was really nice- the view was stunning, and the space felt classy yet relaxed. I love afternoon tea, and I was excited that the space was so great.

    Our waitress wasn't the friendliest person in the world. When we looked at the menu, we realized that 2 of the 4 sandwiches had meat, and we had a vegetarian in our group. We figured that since we were supposed to have 5 people and instead had 4, the kitchen would have enough sandwiches prepared to give us one extra of each vegetarian one and one less of each meat one (not too complicated, right?). We asked the waitress- she got disgruntled and said that we had to have told them ahead of time if we had a vegetarian in our group since everything was pre-made. She said she'd go see what the kitchen could figure out. She came after awhile and said they could do something for us. We placed our order and then waited for our food. And waited.

    Eventually our tea and food came. The ginger scones were AMAZING, and so was the devonshire cream. I could have eaten about 10 more of those. The sandwiches arrived in really weird numbers. There were 4 people in our group and 4 types of sandwiches. We asked for 2 extra vegetarian sandwiches and 2 less meat sandwiches. Instead, they brought out 3 egg sandwiches (when we asked, the waitress said she didn't know if our friend could eat eggs and didn't offer to bring out any more), 3 chicken sandwiches, 5 salmon sandwiches (even though our vegetarian friend couldn't eat that), and 5 cucumber sandwiches. We had to split up the sandwiches creatively and it was really frustrating. The egg salad and cucumber sandwiches are tasty. Nobody liked the salmon sandwiches- they were dry and had a weird taste. The chicken wasn't bad.

    After we finished the scones and the sandwiches, we were all still starving. They then brought out a large plate of petit fours, again with weird numbers- there were basically 2 or 3 of everything for 4 people. It made for awkward "do you mind if I eat that?" or cutting things with knives so everybody could try things. Honestly, all the petit fours were sugary and disgusting. I think we found 2 things we liked on the whole plate. We left a pile of half-eaten petit fours and we all felt nauseous after tasting it. Throughout the meal, it took forever to get extra hot water for our tea and it took even longer to get the check for our table (one of our friends actually had to get up and ask somebody to get our waitress). By the time we left, we were hungry, nauseous, and annoyed at the service. On our way home, we found a pizza shop nearby and ate a slice.

    Summary:
    - 5 stars for the view, the lounge area, and for offering afternoon tea
    - 1 star for an apathetic and irritated waitress, for not being able to make an extra egg salad sandwich and cucumber sandwich on the fly for a vegetarian (or even come out and say, "we don't have any more tea sandwiches, but I can make you a cheese sandwich or whatever"), and for the disgusting petit fours

    It might still be worth going for the gorgeous view. But realize that while you're gaining a stunning view, you're losing out on qualify afternoon tea (and quality food).

    09/09/12 | Link | Rating: 2.0
    81. Mamie N.
    A not very big but enough room. Hotel strategically located in a special area of ​​New York. It is a very correct hotel. Repeat the hotel if returned to New York, a city that I have loved and I advise to visit, but if you go in early May wearing warm clothes because you will be required. We had no need to use taxi. The big brand stores you have them attached to the hotel.

    19/02/15 | Link | Rating: 4.0
    82. TinoX T.
    I'm A Big Fan,Nice Service clean rooms Great Staff.
    I Love it

    25/04/14 | Link | Rating: 4.0
    83. Jay I.
    It was a fantastic facial. The massage and the facility were equally satisfying. All of the employees were very accommodating and knowledgable.

    20/10/14 | Link | Rating: 5.0
    84. Alicia L.
    I can see why people consider this one of the best hotels in NYC.  It was stellar, probably the best hotel that I've stayed in the states.  While the sleeping area wasn't as big as I would expect for such an expensive room, the bathroom was remarkably large.  The tub had a personal television with remote.  The shower had a choice of the overhead rainfall or the front facing (normal) shower.  They had every toiletry you could think of (forgetting at home).  The bed was heavenly.  I was knocked out in two seconds flat.  

    Negative:  the room service prices are ridiculously high.  $30 for a continental breakfast.  Come on!

    31/01/14 | Link | Rating: 5.0
    85. James T.
    The only way to top a perfect spot of tea would be to drink said tea on top of the world. Here at The Mandarin Oriental, you can do just that. This elegant and stylish lounge offers unparalleled views of Central Park, impeccable service, unique and flavorful finger sandwiches, and must-try house made scones and marmalade. Afternoon tea service is available everyday from 2:30pm-4:30pm by reservation only.

    06/12/14 | Link | Rating: 5.0
    86. Madeleine R.
    I've stayed here a few times and every time has been above my expectations.... From the breath taking views to the spa and Asiate.... One of my favorite NYC hotels......

    23/04/14 | Link | Rating: 4.0
    87. Victor S.
    I LOVED my three night stay at this hotel.  Awesome deep bathtub.  Rain shower... shower head.  A bed that was sooooo soft and fluffy.  YES FLUFFY!   (Why do I feel defensive as a man to call a bed "fluffy?"  Interesting.  Therapy next Thursday.)

    Unfortunately, I was alone in my room.  It would have been a GREAT place to stay with a significant other.  But honestly, I COULD NOT KEEP MY HANDS OFF MYSELF THE ENTIRE TIME!  (And I'm not even my type. :-)

    One day I slept in and hung around my room until 3PM.  A friend reprimanded me for "NOT SEEING NEW YORK."  Well... I was EXPERIENCING NYC by taking full advantage of my extra comfy luxurious NYC room.  My Fluffy NYC room!

    18/04/14 | Link | Rating: 5.0
    88. Danielle R.
    I had the most amazing view --from my BATHTUB---it was ridiculous!!!!

    Breathtaking

    Life-changing

    Memorable

    02/05/13 | Link | Rating: 5.0
    89. Arthur W.
    Very upscale hotel in the Time Warner Center on Columbus Circle. Our room was about $945 per night in June 2014 for 8 nights  - our anniversary trip.  The bedroom was small but the bathroom felt like it was larger than the bedroom.  While Manhattan was expensive, this was in my opinion over the top - breakfast for two was typically $120 plus.  By contrast if you eat at one of the nearby  Cafes (Metro, Europa, etc.) - breakfast would be about $25-30.  The Brooklyn Diner on nearby 57th St. (which I have reviewed and really enjoy) was about $70.  However, the convenience of the Time Warner centre, proximity to Carnegie Hall and Lincoln Center, and even to Broadway shows (within walking distance) made it worth the expense.

    However, for that kind of money I thought the Fairmont Plaza was better value at about $600 per night, and we will probably try that or another upscale hotel (Four Seasons or St. Regis) next time we're in town.

    09/07/14 | Link | Rating: 4.0
    90. Mike O.
    Schmancy. Came up to the 35th floor bar and had some Manhattans and snacks with the wife and a family friend. Not quite the best views, but you could see parts of Columbus Circle (no park though). Great place to enjoy a drink, drop a wad of cash, and feel fancy. Wedding parties, black tie parties, and all sorts of see and be seen type people here. You must be dressed nicely, although I'm uncertain how much they enforce this rule because I saw some pretty dressed-down people here. Try to make it before 6pm on the weekend because you may not be able to find a seat.

    13/09/14 | Link | Rating: 4.0
    91. Aya O.
    Better be good.
    It was about $3000 per night room.

    CEO (I believe) at this Mandarin Oriental Hotel came out and greeted us.
    She even helped me carry my bag.
    I thought it was nice :)

    The location was good.
    Nice experience.

    12/07/14 | Link | Rating: 4.0
    92. Jason S.
    Phenomenal. There's a reason Mark Wahlberg and Terry Crews stay here when they're in NYC (I've seen them in here, TWC, and Equinox multiple times). As modern, upscale, and immaculate as you can get.
    Rooms, service, view, dining, lounge...all superb. Save up as this will be a very expensive but awesome stay!

    12/01/15 | Link | Rating: 5.0
    93. Timothy J.
    Gotta give them 5 stars, the service
    was incredible. This hotel has the
    best energy. They have the most friendly
    staff and a wonderful attention to detail.
    The hotel restaurants have delicious
    food and very fresh. The lounge on the
    50th floor has a most impressive view of
    Central Park. Cathy at the front desk was
    helpful and nice. Can't wait until the next
    visit.

    29/01/15 | Link | Rating: 5.0
    94. Stephanie N.
    Came to the bar on the top floor here to meet with a friend; we ordered Stellas, Jamesons, and Manhattans. Strong, sharp drinks with great flavor, great view, and great service! Wonderful spot .

    02/04/15 | Link | Rating: 5.0
    95. Olivia B.
    Once again, Mandarin Oriental! The best world class service and overall experience. As a Asian background person, i prefer Mandarin over Four Seasons or Peninsula on 5th. Always experienced a more personal service and there room service is top top top notch. The swimming pool is a nice bonus.

    19/04/15 | Link | Rating: 5.0
    96. Matt G.
    Extremely upscale! I stayed here for a night after a business trip (thanks to my Citibank Black card!) The service was incredible, especially the room service. The room was about $1800 a night and I really enjoyed my stay. I stayed at the W down the street a few times and I would have a hard time deciding which one to stay at. The only issue I had was the room and bathroom were a bit smaller than I expected but other than that the room was sparkling clean, the beds were comfortable, and the view was great! The best part about this is the location. There is a ton of amazing places to eat in the area and that alone is worth the stay,

    09/01/15 | Link | Rating: 4.0
    97. Dean S.
    Just checked in to a garden view room. Special rate with taxes over $600 and our room window is sitting on the roof top!

    They should say "obstructed garden view with 3 foot wall and window cleaning equipment for bargain price of $600. "

    This room should NEVER be given to someone who booked their room FOUR MONTHS ago!!!!!!!!!

    Why would anyone stay here!

    07/03/15 | Link | Rating: 1.0
    98. Marco M.
    If you are ever around Columbus Circle, try to make it over here for a drink.  Pop up to the lobby (on the 35th floor) and request to have a drink in the open seating area with sofas and small coffee tables and you will be thoroughly impressed with the views.  I recommend coming here during the day so you can enjoy the Central Park show but also try to avoid tea-time (2-5pm) as most of the tables are reserved and difficult to get top-notch views.

    Prices of cocktails are as expected, but it is more about the high city view that you come here for.  They also do have a good menu selection, but we did not eat anything while here.  Service was OK, but I will be sure to come back if I am feeling spontaneous again.

    08/10/14 | Link | Rating: 5.0
    99. Arielle Z.
    Where do I begin? No really where do I begin. My sister had been throwing her wedding there last weekend. Spending a few hundred thousand dollars you would think her and her family would be treated with respect. Think again.

    My room was absolutely filthy; to find the comforter smeared with some unpleasant bodily fluids. I called the front desk for housekeeping. One hour later nobody had showed up so I decided to call the manager. The manager arrived to my room insisting this is not how we do business. Five star experience really? I made it clear who do they think they are not changing blankets and sheets and trying to cover up the comforter with a cover. I almost gagged when I pulled back the sheet.

    Not only did I spend a good 15 g myself this weekend; they refused to take that one night off the bill and credited me 15%. I would opt to stay at the ritz carlton or the Pierre. The food is better the service is better and is truly a 5 star. The mandarin is a joke for a five star. Really should be changed to a commuter hotel.

    03/02/15 | Link | Rating: 2.0
    100. Christian P.
    Consulting Yelp to determine whether the Mandarin is worth the money Is like kicking the tires on a Lamborghini, sucking your teeth and asking "So...like...this thing any good or...?"

    Yeah...it's awesome. That is all.

    11/02/15 | Link | Rating: 5.0
    101. Jessica G.
    The best hotel is NYC!
    I have recently enjoyed 3 beautiful nights here, and I wish I could stay longer. But I will definitely come back!

    This is what I call HIGH QUALITY service!

    17/02/15 | Link | Rating: 5.0