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The Greenwich Hotel in New York, NY

The Greenwich Hotel in New York, NY

Specialties

The Greenwich Hotel is conveniently located in TriBeCa,New York, offeringa full-service spa, swimming pool, dining at its in-house Italian restaurant, and modern technology in every guest's room. Often referred to as the Robert DeNiro hotel, it was originally conceived by both DeNiroand Ira Drukier.
Each room features different hotel furniture, and they have a range of cultural influences, from hand-loomed, Tibetan silk rugs to English leather settees. All beds are Duxiana from Sweden. The bathrooms use patterns of hand laid Moroccan tile or Italian Carrara marble.
The Greenwich Hotel prides itself on its state of the art, modern technology alongside the hotel's old-world charm. Room feature high-definition flat screen TVs, iPod docking stations, and complimentary WiFi. DVD players, laptop computers, faxes, and pre-loaded iPods are available upon request at no additional charge.
Enjoy The Locanda Verde for affordable, casual Italian dining...

 

Company Info:

Rating: 4.43

Address: 377 Greenwich St, New York, NY, 10013

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    Comments (42):

    1. Lori G.
    Incredible hotel. It is beautifully appointed yet elegantly understated which creates a warm, cozy, and relaxing environment. That's the experience you want, not a stuffy, over indulgent, impersonal or trendy hotel. We happened to be there while several huge celebs were guests and never felt handled or less a priority by the staff. In fact, the hotel feels like you're staying at a relatives country home and the staff like cousins you've never meet. It exceeds at taking the corporate out of the experience. It is in a great location and the wonderful Loconda Verde restaurant services the hotel's room service. We loved ordering their amazing ricotta/toast and pastries and having them in the drawing room. The bathtub and bed are top notch and the underground pool and steam room are amazing.  Did I mention the all you van drink minibar and amazing burnt pretzels in the snack box.I will stay here again.

    09/01/12 | Link | Rating: 5.0
    2. eileen b.
    i've only stayed here 1 night so far but i already love it. from the warm welcome i received upon checking in to the luxurious, spacious room, this hotel holds surprises around every corner -- a bose ipod stereo speaker, HD TV, free mini bar snacks and drinks (except for alcohol) and the biggest surprise... condoms in the toiletry kit. haha.

    this cute little boutique hotel has modern amenities with an old-world feel. the weathered-looking furniture paired with the heavenly bed and rain showerhead feel worlds away from the hectic tribeca neighborhood outside your door.  

    no place is perfect though. it isn't the cheapest hotel around, and since it is their the 'soft' opening, they still have some minor kinks to work out. (my electricity-controlled window shade won't open and my hotel services list was a stack of papers clipped together.) but if you're looking for a place to stay in nyc and want to avoid the usual tourist-trap areas, greenwich hotel is my recommendation.

    09/06/08 | Link | Rating: 5.0
    3. Amme P.
    This a cute, but confused, hotel in Tribeca.  To be fair, they were still in their "soft opening", but still I was not happy with the electrical tape on the bathroom walls.  There is also a sense that nothing goes together.  Some things are art deco, some are pottery barn, some (like the bathroom tile) are nordic ski lodge.

    The best thing they did was stock the bathroom with Red Flower products.  

    The worst thing was the ridiculously overpriced room service menu.  I mean RIDICULOUSLY!!!    

    Really, the only reason to stay here is to get a reservation at their restaurant, which may be the best Italian food I've ever had.

    08/05/08 | Link | Rating: 3.0
    4. Antonella M.
    This hotel makes me hate that I am not a millionaire but yet just a millionaire in training... i would just love to live here...

    Ok so the truth? I snuck in here right after eating at my favorite restaurant in the hotel... The trick? Look them in the eye, whether u are stealing something or trying to get in somewhere you shouldn't ALWAYS look em in the eye... and so it worked...

    Elevators to the top floor please and low and behold every door open... hmmm could this be? Was it a trap? Could I pretend to be a cleaning lady if anyone sees me? I walk into the first room, and like every other child adult I go right for the bed... ahhh sooo super comfy... then head to check out the bathroom, kind of a let down not big but looks like it was just decorated from HGTV or something... the rooms were not big but I found myself focusing on the little things, all of the books, the stocked up fridge, the robes, the lil details that make it all a 5 star experience... So I exit the first room, SAFE... and it's onto the next one, the hallway almost feels like you are in a log cabin (all wood)... with each room I visited the common denominator was the cozy extra large bed, and the decor was always very different sorta like classy theme rooms in a way... And still no staff or any guests in sight.. off to the elevators...

    I press the button on the bottom to go to the SPA... I am greeted by an asian woman to which I respond "I just want to take a look before I come workout" she says "Sure, no problem let me know if you need anything." Woo hoo safe again!!  The gym is big, the equipment first class and there is a whole lot of wood everywhere... To get to the pool men and women split and must go through the restrooms... Ahh this is why they call it restroom, I could live in this room, steam showers, toilets that practically wipe for you, and women waiting for you with lotion and towels in each corner of the room...  I finally make my way out of this room and I open the door to the pool... I swear if my life was a movie you would have heard Hallelujah playing... the entire room was so serene and neat... just as I am feeling the pool water in this large empty place, Jon Stewart walks by and says it's not cold I promise... a perfect ending...

    03/11/09 | Link | Rating: 5.0
    5. Simone G.
    Obscurity is its own reward.

    21/08/10 | Link | Rating: 4.0
    6. Gladys C.
    this is by far one of the nicest hotels i've ever stayed in. it's a hidden gem in new york and every chance i get, i promise i will be back.

    - indoor swimming pool, private yoga sessions
    - complimentary mini bar
    - marble bathroom with rainfall shower
    - spacious (for ny)
    - beautiful courtyard
    - cozy library with fireplace
    - beautiful lobby
    - best restaurants connected on either side
    - statues and nice atmosphere on each floor

    the service is fabulous and they even introduced me to the best hidden sushi restaurant that was down the street.

    22/06/10 | Link | Rating: 5.0
    7. Brooke S.
    i'd like to preface this review by saying that no amount of praise or positive commentary can accurately convey my love for this hotel.

    The staff is unbelievable - so nice, accomodating, attractive, attentive and Timo is AWESOME.  they are always there to open the door, give you directions, suggest a restaurant or give you a bear hug at 4 a.m. (this really happened).  The decor is interesting, it varies from ski chateau to rustic northern minnesota cabin to art deco to italian palazzo .  I love how it all fits together to create the ambience felt in every room of the hotel.  The courtyard patio area is beautiful, with extremely comfortable chairs, quiet and beautiful greenery.  It seems that no  detail was spared at this hotel and each room i've stayed in was different and equally charming and comfortable.  The showers (and shower products - hello red flower!) are AMAZING.  They have double heads so you get a massive cascade of water that somehow doesn't make you feel like you're drowning.

    god. just writing this review makes me want to crawl into the supremely comfortable bed and pretend like i've been whisked away to a ski chateau...northern minnesota cabin...or italian villa!

    10/08/08 | Link | Rating: 5.0
    8. Melisa S.
    This is my favorite hotel in NYC.  I love the cozy atmosphere and all the nice touches.  Had a deluxe king room with a balcony and it felt like I was somewhere in europe.  Love the big wood doors and the charming decor.  I'm not sure all of the rooms are like this but ours had a sign saying everything (except alcohol) in the minibar was free because nobody should pay $9 for a bag of chips!  They had the most delicious oatmeal cookie sandwiches waiting for us at arrival. I love touches like that.  The staff was friendly and Locanda Verde next door has great food and is where they get their room service from.  Beds are extremely comfortable as well. Really enjoyed my stay!

    26/07/11 | Link | Rating: 5.0
    9. Barbara S.
    I completely echo everything that Carrie L.B. yelped previously about this hotel. It was perfect from head to toe and start to finish. We were indeed treated like movie stars and saw a few while we were there. The drawing room is a perfect room in which to hang out and eat the amazing food from Locanda Verde (the restaurant on the corner). After just 2 or 3 meals elsewhere we realized we would never beat the flavors of their food and pretty much "ate at home" in the drawing room. If you're a guest here they fast trak your order from the restaurant to you in the drawing room where you can eat it near the cozy fireplace. The Greenwich is comfortable, beautifully, thoughtfully, artistially decorated with no two rooms alike. The tiles in the bathrooms are hand crafted and each tiny tile placed by hand. All the overhead lights as well as the bedside reading lamps are on dimmers near your pillow (just like I have at home)--so you don't have to reach up to turn out the light. The honor bar is such that the highest honor goes to the creators of the hotel for honoring the guests so royally. The room includes a big basket of delectable goodies including pretzils, kettle chips, a bag of gourmet mixed roasted lightly salted nuts, cookies, and all kinds of candy that you used to get in the movies like Good 'n Plenty, Goobers, Reeses...on and on. Then, the next day they fill the basket up again with whatever you've eaten so it's a full array each day...plus all the soft drinks in the mini fridge, of which there are many--all for free! The lotions they provide are wonderful. And (this is a big one!) there are individual thermostats for each room, in perfect working order. And now, let's talk about the pool, which is what drew us there in the first place. It is perfect. Beautiful aqua with yellow soft lighting all around. We are avid water exercisers and spent 13 hours in the pool throughout our 10 day stay. It is in their spa, which is very zen in decor and feeling. The surrounding decor of the pool is a 250 year old Japanese farmhouse that they re-assembled in NY with no nails! I must give credit now to their absolutely gracious, sweet, helpful staff. You could ask anyone a question and get an answer like you could expect from a concierge, but better because each member of the staff was genuinely friendly and helpful. From the moment we checked in everyone addressed us upon sight by our names. And Tribeca is divine. Very mellow and an interesting layout of streets, not on a grid. Some streets are cobblestoned, there are several good restaurants around, and not many stores. It's kind of like a small town at the tip of Manhattan, a short walk away from Soho, the East Village, Little Italy, Chinatown and Canal Street--our favorite parts of the city to hang out in. As you've already probably read, Robert DiNiro is one of the owners of both the hotel and restaurant.. Major kudos to you, Mr. DiNiro and your partners for making this an exquisitely wonderful place to stay. You have raised the bar on hospitality into the stratosphere.

    24/10/11 | Link | Rating: 5.0
    10. carrie L. B.
    Dear Mr. De Niro,

    Thank you for making me and my family feel like fancy movie stars for the few days we stayed at your lovely hotel.

    I gotta tell you, Bob, (I can call you Bob, right, I mean I have been rolling around in your luxurious bed and drying my tush on your Frette linens for days, now) as I was saying, Bob, I have never felt so pampered, so expertly catered to, in my whole life!

    Can we talk for a minute about the candy basket? When we first entered the room  my daughter and I caught sight of it at the same moment. I could see the excitement in her eyes and all I could think was, gah, I'm going to spend this whole vacation telling my daughter, NO! stay away from the over-priced treats. As if reading my thoughts, the lovely lady showing us our room said "enjoy treats out of the basket with our compliments." Then she opened the well-stocked mini fridge and said "with our compliments," again!

    On the subway back to the hotel the next day we all wondered aloud: will the candy basket be refilled? And you know what, Bob? It was! (We also wondered if we'd see Jon Stewart around the corner again, but I think I scared him off...)

    My favorite things about your hotel were the candy basket, of course; the gorgeous room an cloud-soft bed; the expert care the staff took of us before we even knew we needed care; and the pool and fitness rooms. But nothing filled me with more joy than the fancy toilet in the spa changing room. Nothing.

    Thank you Bob, for making us feel swaddled in luxury. You have spoiled me for all other hotels.

    Sincerely,

    Carrie L. B.

    14/10/09 | Link | Rating: 5.0
    11. Sir M.
    I stayed here for a glorious few months. I've spent a considerable portion of my life in hotels all over the world. This is my favorite without comparison or equal. I dream about ending a long day with a Compass Box Scotch in the warm library.

    07/01/12 | Link | Rating: 5.0
    12. Lindsey G.
    I'm in education so let me start out by saying that I wll never be able to stay in this hotel. I will, however, be able to splurge for my best friends engagement and take her for lunch at the Locanda Verde and drinks & dessert in the hotel lobby.

    The staff was lovely, drinks were strong, and the desserts were amazing. Definitely a lovely splurge on a spring afternoon. Not to mention that the Met Gala was occurring that day so we had fabulous celebrity-watching.

    06/05/11 | Link | Rating: 5.0
    13. Kristie K.
    Probably my favorite hotel in nyc. Cozy, peaceful and awesome service.  I LOVE the pool and spa.  When a place looks better than the pictures its always a nice surprise.

    07/11/12 | Link | Rating: 5.0
    14. Eva M.
    The hotel was charming and unique and intimate.
    Great for a weekend with a hottie.
    It has its own bar at night which only guests can show up to.
    Love the exclusivity of it.
    This is a place where a cool sophisticated guy would take a lady to show her NY.

    20/01/11 | Link | Rating: 5.0
    15. Ashley K.
    We loved this hotel! It was hip & happening but also cozy & friendly. It was so nice to stay at a luxury hotel & then NOT get nickeled & dimed for every little extra item. The lounge & courtyard were great for guests to relax & get great food & drinks served any time.

    23/09/13 | Link | Rating: 5.0
    16. Sascha D.
    Frankly, this Hotel does not need an extensive review.

    It's fantastic. It's charming. Their's bed's will make you rethink your own sleeping quarters. Super friendly staff. 24 hour service. Brilliant spa.

    And the restaurant is one of the best places to eat.

    So, really, just book it. Don't think twice! I will be back for sure!

    btw other reviewers: If you can't take the heat on the prices then maybe you need to review a Hotel within your price class. For New York standards the Greenwich Hotel is actually quite a steal considering the siz e of the room and location..

    26/10/11 | Link | Rating: 5.0
    17. Natalie M.
    One of the best hotels in New York City. Very pricey, but worth every penny!
    1. Doesn't have the usually hotel feeling. It is a very charming and warm hotel. New York is such a hectic city. You feel like coming back to a little piece of paradise every night.
    2.Free gift baskets in your room filled with delicious treats, plus the fridge is well stocked with every drink one could imagine. Complementary as well:) :) :) except for the alcohol.
    3. Was shown the lounge when we first arrived, but didn't think much of it. We ended up spending a lot of our nights there. The fireplace is so cozy, you could be there for hours without realizing it.
    4. The staff is amazing and very attentive.
    5.You will be very sad to leave, and begin planning your next stay there before you even leave.

    19/12/11 | Link | Rating: 5.0
    18. Books J.
    My families favorite hotel. When we have stayed at the Greenwich we know that we will have warm and incredible service from all of the staff. All of  our needs completely  covered. Fast free wifi, fully equipped gym, wonderful spa, beautiful indoor drawing room with crackling fireplace. In the winter curl up on one of the sofas with the best hot chocolate and homemade marshmallows take your time and read the paper over breakfast (lemon ricotta pancakes or homemade granola with fresh fruit over creamy yogurt, both are delicious) or in the warmer months enjoy the outdoor enclosed patio with a glass of Red wine and the crostino appetizer. My seven year old struck up a conversation with a man and his pug (pets are allowed) Pug was adorable the man was Billy Joel and he could not have been nicer to my son who wanted to know how many animals he had, what types, their names etc...You will never feel rushed and the ambiance is relaxed. As for the room;  bed is wonderful, sheets pillows, duvet all top of the line. Decor is eclectic, hardwood floors, cool leather settee, assortment of books to read (movies from the 80's, Treasure Island, unique art books) pocket doors, built in wardrobe with ample closet space and tons of all types of hangers. The bathrooms have  the best showers. We have had two different ones, both had strong water pressure one with two shower heads (one being overhead rain shower) that you can control separately.
    The amenities are top of the line. Toiletries are not tiny bottles these are almost full sized bottles with the hand soap being a block the size of your hand. Fluffy towels and robes. Lots of counter space to spread out.
    The mini bar is complementary (except alcohol) every day your diet coke, coke, water,
    orange juice will be restocked. So drink up. Snack basket of great candy, cookies, chips all complementary and this too is always refilled.
    When you check in you MUST indulge in the cream filled oatmeal cookies that you will find next to the welcome note. This is reason enough to come to the Greenwich. You can also order these through room service or get downstairs in the restaurant Locanda Verde. If you are an American Express travel member book through them to enjoy additional upgrades and perks. In comparing other luxury New York hotels keep in mind you will not be nickeled and dimed over water and snacks.

    04/03/13 | Link | Rating: 5.0
    19. Michelle M.
    Oh carrie LB hands down to you for the perfect description!!!

    For a first trip to New York I could never have asked for anything better.  My husband and I had what is considered to be a standard suite and our children had a room directly next door.  Ahhhh...the candy basket.  We actually at first told our children to stay out of it (they know it's pricey in other hotels) and I didn't want them over indulging when we were in the next room and unable to truly monitor.  BUT....somehow, somewhere, someONE apparently told them that everything (snacks AND sodas/juices) were free.  Well that did it because everyday I went to check out there room I found wrappers everywhere!  LoL  But for a kid....what a great and memorable experience!

    There were alot in our travel party.  One of the other guests had what I think was a mini suite.  He was in a corner room and it was simply stunning.  His windows/view were of Greenwich and Moore.  Then another of our party had what was definitely a suite with a wall of windows, two story, and absolutely amazing.  Their  windows/view was directly above Greenwich St.  Both of their bedrooms had views into the backs of other buildings and it looked like something directly out of a movie.

    I personally LOVED the bed and the comforter was to die for (or at the very least commit a small crime).  I thought "oh this is kinda thin it's gonna be cold"....OMG no the feather comforter was perfect.  Also at the top of my list was....the shower.  TWO shower heads people LoL!  One normal and one sunflower/rain from the ceiling and when you used both the other did NOT lose pressure.  Heavenly.

    ALL of the staff was exceptional.  They were warm, friendly, helpful, funny, you name it.  I know it will be years before I will every be able to return....but the memories from this trip will last me a lifetime.

    30/11/11 | Link | Rating: 5.0
    20. tara p.
    This is my new favorite hotel in New York. The experience was nearly flawless. We stayed four nights in one of the corner suites. The room was large, well laid-out, airy yet cozy. Beautiful light, view of the river. A really relaxing space, something about it made it such a pleasant place to be. Maybe it's all the books or the leather couches or the fresh flowers! I worked from the room and was extremely comfortable. The bathrooms are lovely, INCREDIBLE super deep tub. Dimmers on all the light switches. Frette linens. Double shower heads. Cute vintage copy of "member of the wedding". DeNiro is not skimping on the details.

    I also have to say, one of my pet peeves is being nickel and dimed on small things at luxury hotels. If you've paid for a $1,600/night room, it's kind of bullshit to then be charged $10 for a bag of m&m's in the mini bar. It's tacky. I'm looking at you, David Geffen/Malibu Beach Inn!The Greenwich has a free minibar (except the alcohol) which is extensive and restocked daily.  Free NYT daily. There is no charge for wifi. It just adds to the chilled out feeling of being at home.

    The room service, however, was wildly overpriced. I mean, the food is for real mindblowing. Especially do not miss the breakfast pastry basket! But this might have been the most expensive in room dining I've ever encountered, and that's saying a lot. $120 for a simple breakfast for 2- I'm talking hard boiled eggs and continental breakfast. Maybe they could tone it down a little.

    And the drawing room! I kind of rolled my eyes when they showed it to me upon arrival, but ended up using it multiple times for working, meetings, eating with friends, and freaking sitting by the fire with the fire with the world's best hot cocoa. I am not kidding, there was even something amazing about the marshmallows! Luxury marshmallows, why not? What recession! The room is cozy, comfortable, and the service is reasonably attentive. They serve the Locanda Verde menu in there, and we ended up having a lovely impromptu dinner with a group of friends. It was so great to not have to stress out about finding a place  that would seat 6 people and not be pure mayhem on a friday night. And again- the food is incredible! Don't skip it!

    The staff was great- a doorman cheerfully got a cab for us in freezing hurricane-force horizontal rain. The maids come in teams of four and swarm your room, cleaning it in like 5 seconds. the front desk was friendly and helpful and kindly did not charge me for the last night when I had to leave earlier than anticipated.

    Idiotically did not take advantage of the pool or spa, though my friend did have a haircut in the room by a true hair wizard named Pascal (from Prive) that the spa sent up!

    Totally going back!

    13/12/11 | Link | Rating: 5.0
    21. Charle M.
    Emboldened and armed as I now am with a ROTD, it's time for a little shameless namedropping!

    So.

    If you're a bit of a celeb stalker, this is the place for you. I have seen Ewan McGregor, one of the Olsen twins, Bradley Cooper, and the other hairy guy from The Hangover either passing through or eating/drinking in the guests-only lounge area. It helps that the hotel is owned by Robert de Niro. I'm there about once a month and, while I have not seen Josh Lucas or Ryan Gosling here, my friend did see Matthew McConaughey sprawled out on one of the couches. That's basically the next best thing.

    The Greenwich Hotel is one of the properties managed by Leading Hotels of the World- this is either good or bad depending on your stance on LHW. I love the LHW brand, my boss thinks it's overpriced and overhyped gobbltygook. My boss is also in an entirely higher tax bracket than I am so you should probably trust his opinion over mine.

    The spa is nice and is one of the few in NY that has an indoor pool. The staff have always been hospitable and are never stuffy- not even when I show up wearing clothing items that are less chic than they are shabby. The rooms are boutique-ie and unique, easily the most charming I have seen. Some come with a bathtub in addition to the shower, some do not. Make sure you specify that you want one if you do. Either way, the bathrooms are gorgeous. Do you judge establishments on their bathroom? I do. The Greenwich has great bathrooms.

    And candy baskets! Complimentary with the room! Not crappy complimentary candy either.

    The food in the lounge is good, a bit buttery though. Despite the celebrities mentioned above, this isn't a see and be seen kind of scene. It doesn't get too crowded, making it perfect for a quiet drink or snack. Tonight I had the cod and, while it was tasty, the Brussels sprouts side dish is still my favorite item on the menu (it has a subtle bacon flavor, meaning it's probably cooked with bacon, meaning you should steer clear if you're a vegetarian.) We also shared a salad and the prawns. If you don't like the options available? Locanda Verde is one door away.

    Easily my favorite hotel in New York. If you're not on a budget, this is where you should stay.

    18/02/12 | Link | Rating: 5.0
    22. Stacya S.
    The thing about Yelp is, the people writing reviews of hotels are either very enthusiastic connector/maven type people, or they are a little nutty.  Giving a business a one star or two star review gives some nutty people a rush of power. Ok, now my review.  This is a beautiful, unique hotel.  If you like Trump properties, you may not like this kind of place, because this hotel didn't dip everything in gold paint.  The rooms are filled with books, the bathroom gorgeous tile, the staff is wonderful and charming.  Even the women at the desk wear DVF wrap dresses.  I was there four nights with friends, and it was wonderful.  Our breakfast in the lounge was divine.  Now for something that stuck with me, but I won't take a star away because this is a national problem.   The towels are huge and this hotel and others change them out whether they are on the floor or not.  The sheets are changed each night regardless of how many nights you are staying.  This reminded me of George Bush Junior's statement all those years ago "Conservation is not the American Way".  Let's all work on that when we stay here by telling the staff not to change the sheets every single day and let us reuse our towels.  Many people who stay in this type of a place don't think about these things, so I hope we can all remind each other that conservation can be a part of our holiday.  And maybe the hotels will make it easier for us to do our part.

    19/11/13 | Link | Rating: 5.0
    23. Daniel D.
    I was a very disappointed in the customer service. Charlie at the main bar was a disappointment.  I loved the physical real estate and the architectural design making the property feel very historic and quite old but unfortunately the customer service and the employees were a complete disappointment.  Charlie is an amateur and it shows.   Unfortunately I don't believe it's justified to spend the money at this property against the backdrop of the overall experience.  It's overrated.

    08/12/13 | Link | Rating: 1.0
    24. John H.
    We were lucky enough to spend sometime in the penthouse with some friends. Of course any penthouse is probably going to be amazing but we were even more impressed with the staff, private ambiance and location of the hotel. If you get a chance stay at the Greenwich!

    15/12/13 | Link | Rating: 5.0
    25. Gary R.
    Very disappointing stay. Check in is 3pm. Was not offered a room until almost 40 minutes later. Also, I was asked if I wanted a newspaper delivered to my room, to which I answered yes. No paper was ever delivered. Additionally, the bed was not comfortable. While the aesthetics of the hotel are pleasing, the execution leaves a lot to be desired. I normally stay at the Trump Soho, which hotel is head and shoulders above the Greenwich in terms is service and professionalism.

    04/11/13 | Link | Rating: 3.0
    26. Maura M.
    I've stayed at this hotel multiple times over the past few years, and have always loved the ambiance, decor, food, and the thought put into the rooms and tasteful room amenities (like fun candies and fresh cookies when you enter your room).

    However, I was truly disappointed by the style of management during my last stay - we had a challenge with the booking of an extra room, which was a mistake (who knows on what side).  When we brought it up and said this was not a room we had booked, the manager not-too-subtly insinuated that we were lying and/or trying to get out of paying for the room.  It was highly disrespectful, and worse - it was reflective of a kind of superior vibe the manager had vs. his customers.  

    I run a company that deals with similar high end customers every day.  We would never would make a comment like this to a client - it just reflects a lack of business acumen.    

    I think the Greenwich is great in many ways.  I wonder, though, if they have forgotten about simple customer service.

    22/11/13 | Link | Rating: 2.0
    27. Jake W.
    A hidden gem in New York where you can get away and truly have a quiet moment to yourself in such a bustling metropolis. You may see some familiar faces from the silver screen pass you or be drinking near you, but they're there for the same reason you are; to relax.

    Super cool atmosphere, extremely attentive wait staff, and delicious food in the drawing room. Had the duck pasta which was phenomenal.

    All in all, great place, great food, great experience. This is a hotel to top all others. Job well done Mr. De Niro, job well done.

    12/06/13 | Link | Rating: 5.0
    28. Shanti S.
    Careful when you finish their hot bath. I got a little lightheaded and felt like I was gonna pass out.

    17/04/14 | Link | Rating: 4.0
    29. Chas K.
    I have stayed in countless hotel rooms on business and pleasure trips over the years. The only hotel that has come close in overall quality of experience is the Sanctuary at Camelback Mountain in Paradise Valley, AZ. I have had many other very good hotel experiences, but none as exceptional as my 4-day stay last week at the Greenwich. I give the Greenwich a sixth star.

    Here is what I love about the Greenwich:
    - My phenomenal room with massive soaking tub (more than six feet long and probably 3 feet deep), rain shower and top-shelf, organic bath products from Red Flower, a local company
    - Well-stocked mini-bar and snack basket, included in the room rate (excludes wine, beer and liquor)
    - Exclusive but not pretentious or stuffy
    - Eclectic, artful, Asian-inflected decor
    - Swimming in a tranquil pool bathed in lantern light surrounded and covered by a 200-year-old Japanese farm house
    - Well-equipped fitness center with everything you could want - and staff wipe down the machines for you
    - Privacy - no one but guests (and their guests) in the lobby lounge, library or courtyard, and the staff learns your face and name immediately
    - Despite being a favorite with celebs (see below) those of us not "in the business" are treated as valued guests
    - Private dining and room service from Locanda Verde
    - Service - in every aspect of the hotel, from the doorman to the pool attendant, spa staff, servers. It is superlative

    About the privacy point: entertainment industry types, including stars and directors, frequent the Greenwich. We saw several who will remain nameless, but simply greeted them as I would anyone else. Stalking or asking them for autographs would be very uncool.

    My only nit is that the steam room in the men's locker room was out of service for my entire stay. It should have been fixed within a day or two, in my opinion.

    Staying at the Marriott properties - my business trip mainstay - will never be the same. :(

    Please let me know what you think of this review by clicking a button below. Thanks!

    03/07/13 | Link | Rating: 5.0
    30. Magnolia F.
    My Mother and I stayed at this exceptionally lovely hotel in Oct 2013.The reviewer who said "high end but Homey" hit the nail on the head! I would just be repeating all the other superlatives here but really wished to list the employees who especially made our stay fabulous....( EVERYONE was terrific) but these are the names I recall.
    JOSH-BRAD-DAHILA-ERIN -KAILA-KAYLA-PRINCESS-GEORGETTE-JEREMY-&JAMES.

    Mr. DeNiro and management have assembled the cream of the crop team, who all come together to make you feel that this is your home during your stay. I felt as important as all the celebrities who I think were also staying there... and yet I had my privacy as they do too. BRAVO GREENWICH HOTEL!

    13/01/14 | Link | Rating: 5.0
    31. Bill B.
    Tribeca's star! My wife and I stayed here for a week in December and it was one of the very best hotel experiences we've had in ages. We travel a lot, for both business and pleasure, and this is a full on 5-star gem.

    Why? Here we go:

    Service - top notch. Friendly, attentive, helpful, timely. Always greeted with a smile, very courteous and highly effective. We had to lean on the concierge extensively to replace lost tickets. Great job. We spent many evenings in the lounge, attentive and friendly service. And when we're on vacation, we are not the earliest of risers. The maid service worked around us.

    Decor - so charming. The sitting room and lounge are wonderful. The fireplace was burning all night long. The room was just so cozy. It is so wonderful to sit in front of a nice fire and drink a glass of wine and read.

    Room - smartly decorated, nice modern bathroom and shower, comfortable bed. And just so you don't feel "nickle and dime"'d to death, everything in the mini bar except alcohol is complimentary. You know, that's the kind of nice touch you really appreciate.

    Location - what do I have to say - great location 20 minutes from wall street within walking distance of maybe 10 nice restaurants, including the attached Locanda Verde (charming, lovely Italian place), the Harrison, The Tribeca Grill, American Cut and that's just within 2 blocks.

    Restaurant - Locanda Verde - attached - charming, great food, service. They extend meal service to the sitting room and lounge and handle room service as well.

    Price - I've paid more for much less.

    We loved it! It was the first time I have gotten my wife to try one of the neighborhoods instead of midtown and with an experience like this, all of NY is now open to us. I used to live in NYC years ago and we get back every few years. We'll be back to the Greenwich.

    14/12/13 | Link | Rating: 5.0
    32. Ken M.
    The Greenwich Hotel is, hands-down, the finest, most accommodating, high-end yet homely hotel in which I have ever stayed.  Absolutely gorgeous.  The staff is beyond helpful, and the amenities are numerous (besides being exactly where you expect them).  Plus, a gorgeous fireplace in a comfortable living room for drinks/dinner or breakfast (which is delicious), a house car to take you around the city... An absolutely perfect stay.  My new favorite hotel anywhere - not just NYC.

    28/12/13 | Link | Rating: 5.0
    33. Kim R.
    We have stayed there on 4 occasions and loved every minute.The hotel is beautiful .The staff is fantastic(especially Randall and Daniel)
    We ate every meal there because it was so delicious . Try the pappardelle. It's to die for! We can't wait to return!!!

    02/04/14 | Link | Rating: 5.0
    34. Adolfo M.
    Within easy walking distance to both the Museum of Contemporary Art and Disney Hall, an overnight at the The Greenwich Hotel quickly becomes a pampered mini-vacation highlighting the artistic jewels of NY  culture. Preferred customers enjoy their morning coffee with a complimentary  brunch and penthouse view of the NY skyline.

    17/02/15 | Link | Rating: 5.0
    35. Deborah F.
    Yelpers- this review is based on my experience at the Drawing Room only.  Popped in last night, Tuesday, around 10:00 for a nightcap after just dining at the Tribeca Grill.  
    The bar was about 40% full, so obtaining a nice cozy seat was not a problem.  The server came over and proceeded to ask if we were guests of the hotel, to which we replied, no, then she asked what she could bring us.  After explaining what we wanted for drinks, even selecting a wine and specific vodka, she told us the bar was only open for hotel guests.  Thankfully, as I said above the bar was only about 40% occupied, but the embarrassment my friend and I felt was really unfortunate.  

    So, we then stepped into Locanda Verde, and finished the night. Don't believe I'll be back to this corner. Locanda bar service and wine selection were perfect, but after the mediocre meal at Tribeca Grill and drawing room embarrassment, why bother?  Too many other choices in our city.

    09/04/14 | Link | Rating: 2.0
    36. Samantha G.
    This is my favorite place, a destination in itself.

    The staff is warm and friendly; the cocktails well-mixed and reasonably priced.

    The floor plan and interior design are so perfectly suited to the location, you feel as though you're house-sitting for a friend...with excellent taste. Once you're shut away in the room, there is only the minibar and water pressure to remind you that you are not in an apartment...and maybe the sauna. Doesn't everyone have a sauna in their bathroom?

    If you haven't been, you should go...and you won't want to leave.

    03/04/14 | Link | Rating: 5.0
    37. K J.
    This review would be 0 stars if I could do that.

    Let me tell you a story how a couple of nice friendly New Yorkers were essentially kicked out of this hotel, well the bar, anyway.

    Hubby and I were looking for an after dinner drink or two in our neighborhood, and I remembered passing the Greenwich Hotel on my way back from my Flywheel class and thinking "oh, that place looks nice." I'm dropping the Flywheel reference because, well, one, it's awesome and two, to demonstrates that we live in the neighborhood and during our every day outings we like to take inventory of places we need to go back to  (hey, Bubby's!!!) or check out within walking distance of our crib.

    Anyway... we come in on a Saturday night and go to the inner hotel lobby (where the bar is) and sit down. The bar is more like a lounge area and that particular night it was maybe 2/3 empty. We sat down and chatted. A waitress arrived and put down napkins said hello and then asked if we were guests of the hotel. We said no. She said "oh, sorry, then we can't serve you here. This area is only for guests of the hotel. I can take care of you [in the outer lobby area]." Um, okay, I guess... but... it's a bar, not a gym...

    Soooo  having been cast out of a not busy bar, we go to the outside area and sit. And wait. And sit. I went to the ladies room and came back. And Hubs was still there ... no drink, no menu, no napkins no service no nothing. We decide to go get a drink elsewhere, on our way out we passed the "bar for guests only" and noticed the waitress (short dark hair ) at the bar shooting the breeze with  2 other servers. Glad they were so busy concentrating on providing their guests such excellent service and attention ... /sarcasm.

    That's service? Ignore the locals and basically refuse to serve them? I've never heard of that business plan, but, what evs, people. we took ourselves over to the nearby - and far busier and superior - Brandy Library and enjoyed the rest of our night. I guess there's a reason we keep going to the same places in our neighborhood because they know how to treat ALL their guests, not just the ones they're gouging on a hotel rate.

    Never again.

    14/04/14 | Link | Rating: 1.0
    38. Ralph G.
    Quite simply, the sexiest urban hotel on the planet.

    Just hope the guests don't mirror the hood too much. Once cool Tribeca has juice cupped and premium strollered it's way into spoiled bratty kid hyper weenie parent land....

    10/08/14 | Link | Rating: 5.0
    39. Arlyne R.
    We had a warm welcome at the reception desk, the room was clean and comfortable and for morning breakfast we had multiple choices from a gorgeous buffet, though The Greenwich Hotel happened to be a little pricy.  A special remark for the concierge: they were all very responsive and friendly and provided accurate and valuable information.

    18/02/15 | Link | Rating: 4.0
    40. Ben D. G.
    WELL WHERE SHOULD I START... Being a Native NEW YORKER, Brooklyn, Harlem and now the West Village. I found it a bit unusual majority of the staff was from anywhere but NYC. Albeit they lived in my city of Blinding Lights. Back to the review, The price is quite hefty, $ 575.00 per night in a basic room + (approx) $ 85.00 in taxes. The staff is is a cocky and cold and feel like they are doing you a favor. Check your bill there is a possibly a charge might be added for something you might not have ordered. I found multiple unexplained charges. In all fairness, we can and do make mistakes, but not as many as i have discovered. I stayed at this hotel for 2 weeks while work was being done at my Apt in the West Village. There are more issues i will bring to light in the very near future, with photo's to support those concerns. If you like CANDY and COCKINESS, THEN THIS IS YOUR PLACE...

    04/05/15 | Link | Rating: 3.0
    41. Kristina B.
    I visited this place over the weekend. It was quiet. I appreciate sleep. I found this place through reading the reviews on TripAdvisor. There also was a deal on Priceline. It was a struggle because AirBnB is so cheap but I didn't want to deal with the hassle. Also sometimes certain AirBnBs aren't clean, and I didn't want to deal with that on this trip. The breakfast that they served had delicate flavors. Who knew eggs could be elevated

    13/04/15 | Link | Rating: 4.0
    42. Jenner C.
    Great location and the restaurant was so nice, and the concierge suggested me to go to J'Spa when my husband asked them for a good massage. Truly they know the right place, last time i visited New York, I went into the wrong place and ended up paying $450 for 1hr massage and 1hr facial.

    27/12/14 | Link | Rating: 5.0