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Monarch Hotel and Conference Center in Clackamas, OR

Monarch Hotel and Conference Center in Clackamas, OR

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Company Info:

Rating: 2.35

Address: 12566 SE 93rd Ave, Clackamas, OR, 97015

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    Comments (26):

    1. Brittany R.
    The rooms look like they have been updated. Nice down pillows and lots of channels on the tv. The food in the bar was pretty good. I liked the sliders the best. The bar staff was very friendly!

    22/03/11 | Link | Rating: 3.0
    2. Brady L.
    This is my first night at this hotel. I come in to my room it was like an OVEN. I turned on the air and the machine sounded like the space ship blasting into space. I called about it and they said it was normal just give it time to start up. So about every hour it made this noise so not good for sleeping. The food in the little bar was tasty so they get kudos for that. The staff is friendly but just lacking product. You can tell the tried to remodel but forgot the doors and bathtubs.

    11/09/10 | Link | Rating: 2.0
    3. Sinourn S.
    We stayed in the Queen Deluxe Suite and it honestly wasn't all that. The room was small. There was 3 bandaids stuck on the wall near the bed. The jacuzzi was very nice but that is about it. Hotel not worth the stay or money, go somewhere else.

    02/02/11 | Link | Rating: 2.0
    4. Amy B.
    I spent a night at the Monarch Hotel and Conference Center recently.  In all honesty I didn't make the reservations so the choice was a bit outside of my control and I don't really know how much the rooms cost.

    When we entered our room it was no less than 200 degrees.  We turned the AC up all the way and opened the windows but it was still hot several hours later.  The room wasn't a shining example of cleanliness and clearly hadn't been updated since I'd guess 1984.  Peach walls, teal carpets, mauve contemporary paintings, and oak and brass furnishings round out the rooms.

    Several people in our group were placed in rooms that had been smoked in which was a real treat.  When they asked if the rooms could be switched to non-smoking, the possibility did not exist (even though all of our reservations had been for non-smoking).

    The location off the freeway is convenient but the area didn't offer street signs so we all got considerably lost on our way.  Once we found it, the hotel's proximity to shopping and eating was great.

    18/11/07 | Link | Rating: 2.0
    5. Diana H.
    We had a lovely stay at this hotel.  Beautiful suite. Excellent food in the restaurant there - very nice buffet on Sunday - we were there September 21st.  I've read the other reviews and maybe we lucked out because we were in a suite - But our experience was perfect.

    19/10/12 | Link | Rating: 4.0
    6. Sean B.
    Ghetttttttto! So, the door to my room was chipped around the area where the lock is and I honestly believe that at some point in the recent past the cops bashed in the door to gain entry to the room. Great way to welcome a guest!

    Also, my room too was like 200 degrees when I entered it.

    This is a hotel that the airlines mostly use to house crews that are on a layover. I gave it a star because you could probably pick up a flight attendant in the bar if you even came with any sort of mediocre game.  

    Lastly and most importantly, we go cut off from the bar after like 2 drinks. I've NEVER been cut off in my life and this was one or the most ridic experiences of my life. I guess that's what happens when you live in Clackamas which sounds like an STD.

    13/01/09 | Link | Rating: 1.0
    7. Jen K.
    Was here to present at a mid-year convention last October and apparently did not read the fine print that this hotel was located in Clackamas. Good grief where is Clackamas? I thought I was going to Portland, which a good drive or MAX ride away. The only convenience is the complimentary shuttle to and from the airport and it'll take you around the surrounding area and shuttle staff was nice since there's not a lot to do in area. The rooms are average it's bit trapped in late 80/90s decor, their hotel food could be better, typical hotel food it's edible but you'll get sick of it real quickly in 2 days.  The MAX stop is bit of walk away from the hotel. I would suggest not necessarily walking all alone at night and luckily I was with friends.  I would suggest other hotels especially in Downtown Portland area.

    11/11/10 | Link | Rating: 3.0
    8. Bevan S.
    Your basic no thrills hotel.  good if you need to crash for a night bad if your looking forward to a real nice place chill and relax while in between places.  They dont have a breakfast bar type deal or anything like that unless your with an airline, they dont even offer you a cup of coffee in the lobby.  I was able to ask a guy standing behind a podium if i could sneak up to the airline staff area and snag a cup of joe; he was real nice about it so at least the staff are cool but the facility.... i wont stay there agian.

    20/03/12 | Link | Rating: 2.0
    9. Lin T.
    Housekeeping woke us up at 8 am Shower very difficult to turn on. Desk clerk only gave token apology.  Room noisy at night.

    29/08/12 | Link | Rating: 1.0
    10. Sheree P.
    got this room on priceline the night before where I named my own price.  My sister and I shared a large spacious room with two beds.  it was lovely and a great experience.

    28/02/14 | Link | Rating: 4.0
    11. Michael C.
    Here for a conference.  Booked by the conference organizers, so I didn't have much choice in the room.  However, after driving 3.5 hours from where I live in Central Oregon, my girlfriend and I discovered the room smelled like cigarettes.   I called the front desk to complain that we'd been put into a smoking room and that neither of us are smokers.  My girlfriend has asthma.  The staff said this IS a non-smoking room and that tey put all the smokers in the top (3rd) floor of the building.  The only other room they have available for the rest of the week is just three doors away, closer to smoking rooms.  Ugh.  So, we opened windows to see if we could pipe in some fresh air.  The room is right over the freeway (I-205), so that's not a great option, given the noise.  Keeping the windows closed is quieter but the only way to circulate the smelly air is to use air conditioning.  It's unseasonably cold right now so that's out.  We decided to run the AC for a bit while out, shut it off and crack the wimdows open.  So-so results.

    The beds are hard.  There is no microwave or mini fridge.  The place looks worn in. Furniture and wall fixtures are dated.  Seems clean, I suppose.  Yeah, I've definitely seen better.

    Let's hope the food, service and conference center are better.

    IF YOU ARE COMING HERE FOR A CONFERENCE AND YOUR BUSINESS OR ORGNIZATION IS DOING THE BOOKING FOR A ROOM IN THIS MOTEL, INSIST THEY GET YOU INTO A NON-SMOKING ROOM.

    20/06/13 | Link | Rating: 2.0
    12. Monkey T.
    Decent place to stay when in the area for business.  Nice, warm rooms on the coldest days.  Huge improvements in the last decade with decor and beds, but would it kill ya to put some fabric softener in with the towels?  Could use better electrical outlets too.

    24/12/12 | Link | Rating: 3.0
    13. Thomas C.
    I can deal with out-dated, dingy, or sub par.  This establishment employs the rudest staff you could ever imagine.  If you find your self asking for an accommodation don't be surprised when you receive an attitude that simply says "I could care less" type of response.

    We asked for a second luggage stand as our room had two queen beds and after 3 calls and no response we walked down to ask the front desk and asked why we had not received one?? We were told they had none and to try to call in the morning and see if they had more.  

    In the morning we  decided to get some breakfast before our day on the town.  We waited for 20 min after we received our menus and still did not get water so we had to pour it our self from a water pitcher left on a serving tray by a bussing station.  When we order drinks and 15 min passed without receiving them we had had enough and decided to go across the street to eat.  As we walked out the restaurant the supervisor was walking around the corner and we explained our frustration only to receive a blank  stare as if we were speaking a foreign language..  

    Its a shame to go on vacation and feel aggravation from a Hotel you pay to stay at.  If you find our self debating on staying here save yourself the possibility of dealing with problems your going to experience and stay across the street at the Marriott. They are priced equally and have the same amenities without the attitude and poor service.

    07/08/13 | Link | Rating: 1.0
    14. Michael S.
    I recently attended a meeting in the conference center and had never been to this venue prior.  There was nothing I could see that directed from the main lobby to the conference area so I asked the front desk associate and was rudely told to walk down the hall and take the elevator.

    I am guessing when this structure was new, it was probably pretty nice.  It's extremely outdated now and smells musty.  Everything is old and not in a fun way, in an oh my god this is tacky and weird way.  

    I presume the rooms are just as outdated.   This hotel is close to I-205 and Clackamas Town Center, that's about it.  If you're looking for a nice place to have a meeting or spend a night or two I do NOT think this is the place, Portland has so many better choices!

    02/12/12 | Link | Rating: 2.0
    15. Carissa W.
    This hotel is just alright. Only three floors. Old worn down elevator. Restaurant is average. Nice pool area

    07/08/14 | Link | Rating: 2.0
    16. Michelle H.
    Under no circumstances should you ever ever ever stay under your own volition. I don't care if you're working in the area. Do yourself a favor and commute. You'll be banging your head against the wall when you realize where this place is, and that you've been suckered into the "near to Portland" description.

    I had to head out here for a conference. You pull up and it's rather depressing. The parking lot was packed, likely for the same conference.

    Old might be an understatement. Dingy is a good word, too.

    The lady at the front desk seemed mildly annoyed that everyone was filing in for the conference. The conference room is downstairs once you weave your way to the back of the hotel down this long window lined hallway. It's kind of awesome and kind of creepy. There is no way in hell I'd walk down it alone at night. It's only one floor down, so I'd suggest you take the stairs. The elevator is s-l-o-w. Besides, you could use the exercise.

    The rooms are huge, partitioned by curtains. The sound system is good (assuming it was theirs and not the presenting company's). The temperature regulation was spot on. The staff prepared a continental breakfast for consumption before we started. The food was decent. Diner food quality. The coffee was kind of weak, but I'll take it. Those clearing the table were quick and quiet. It didn't distract the presentation at all.

    It's definitely middle of the road, but could definitely be worse. Much worse.

    19/11/12 | Link | Rating: 3.0
    17. Cris A.
    First and last time I'll stay here. True to the reviews this place is dated and worn out. The staff was not helpful at all and did the bare minimum at every turn.

    12/09/14 | Link | Rating: 1.0
    18. Jil S.
    This hotel is a bit dated overall, but their staff is fabulous. Not one bad experience with staff. They are awesome! Also my room was nice and clean and had the amenities I need. I was here for a conference and overall, no complaints.

    18/03/14 | Link | Rating: 4.0
    19. Ninette C.
    2.5 stars

    My experience here sucked but I kind of feel for them.  

    They had potential. It seemed clean and spacious enough. I like the bathroom/entryway thing and the pool looked nice and clean.

    If you need stuff, you have to go to the front desk to get it.  They don't bring it to you but I guess that's typical of a hotel of this caliber?

    I had a lot of issues with the lock and hot water which turned out to be my idiocy and they were very kind and patient with me.  Then I noticed some water splattered on the bathroom floor and toilet.  I didn't want to call them again so I just wiped it up and figured it was just one night.

    Around 11pm,  I was getting ready for bed, I heard a sound coming from the bathroom. It got increasingly louder so I went to check it out and alas, the ceiling was leaking.  The water was much worse this time so I quickly called the front desk before it started coming out of the bathroom. The same staff member came and this time, he confirmed I was not nuts. He said they'd get back to me.

    I sat on my bed and waited. After about 10 minutes, I began to panic and called them.  They said they were trying to find a room for me but had no rooms. It was now 11:30 and I was getting kind of worried since I had to get up early as I was here on business. They said they would call me in 10 minutes or so but they didn't.  I finally packed up and went to the front desk to bug them, get away from the water and wait.

    The manager gave me a $10 gift card for breakfast for my trouble. Uh...$10!? Seriously?! I got to my new room at 12:15 and found out that $10 didn't cover 75% of the menu! Come on! You should at least cover an entire entree. I ultimately ordered 2 side items of oatmeal and 2 poached eggs (delicious btw).  Sure, I could have paid an extra $1 for the omelette but I didn't really feel like I should have to you know?

    If there was no leakage, I would probably have given this 3 stars. So for the leakage, the wait and the cheap courtesy gift, I'll have to knock it down another half star.

    14/09/12 | Link | Rating: 3.0
    20. Mo T.
    This hotel just blew me away.   The service was impeccable!!!   When we first booked this hotel, I thought it was going to be run down and somewhat of a roach motel.   Man, was I wrong.    It is by no means a five star restaurant, but this hotel looked clean and was quite cozy.  They even picked my family and I up at the airport, drove us to dinner, drove us back to the airport, and then told us where the sights where.  They truly went above and beyond.  

    This place will always be dear to my heart because they really took care of us.

    15/10/13 | Link | Rating: 5.0
    21. Brandi H.
    FLEAS!!  No thank you.  My room also had fleas!!!  Room 205!  Not for $255 for a 2-night stay!  Night shift doesn't seem too efficient or friendly.  There's this gross sticky spot right near the sink that I had to step on with bare feet to request someone clean it the next day.  Nope!  I guess they're too busy this October day.  That was sarcasm.  They aren't busy in the least!

    28/10/14 | Link | Rating: 1.0
    22. Janice N.
    This hotel is in a serious need of remodeling. Rooms are old, beds are not comfortable.
    The food at the restaurant is totally overpriced and at best mediocre. Avoid eating there if you can. Plenty of restaurants around to go to instead.

    28/11/14 | Link | Rating: 1.0
    23. Rose E.
    The place is pretty outdated and worn, but clean. I have been here over a dozen times, but only for daytime events, so I have not seen the rooms or stayed in the hotel.

    The conference center isn't user friendly at all. The parking lot for the conference center is way around the back of the hotel, but the doors to the conference center are kept locked even during scheduled events. So if some of your guests turn up missing, check the back door, they are probably locked out like I was.

    I was there for a class, and apparently there was a seminar in the connected room about how to argue as loudly as possible, which filled our quiet classroom with near constant loud shouting interruptions.

    There were some empty conference rooms available, so I don't understand why they would have scheduled two connected rooms for vastly different event types.

    I will update my review next time I go there.

    10/06/14 | Link | Rating: 2.0
    24. Cassandra C.
    We like the rooms for the price. The staff is friendly. The rooms are clean for the amount of turnover they have. I have never found anything offensive. This hotel is built for large parties. It is far from intimate.

    They have room service if you are willing to pay the extra fee. You can also walk to the bar, order some food while you have a cocktail and take it back to the room. They have a full restaurant. The food is just okay. The french dip is the best thing we have tried off of the menu (it reminds me of Arby's which does not say very much). We did watch a few of the servers eat and chat on their phones in the bar while several of the customer's food sat cold on the counter.

    Smokers can smoke in the parking lot, so if you are a smoker, try to get a first floor room. They have spa tubs in some of the rooms.

    A lot of large parties stay here so it can get pretty loud. All in all it is a nice place to get away from home on a budget. It is not a vacation destination, but it is hospitable and quick. If you are looking for peace and quiet close to the large mall, and several restaurants across the street, call ahead and make sure that there are no large conventions or parties coming through.

    23/12/14 | Link | Rating: 2.0
    25. D A.
    Sunday Brunch at Sam's Restaurant

    It had been a couple of years since we'd been to a Sunday Brunch at Sam's Restaurant, located in the Monarch Hotel & Conference Center in Clackamas.

    Folks trickled in, on this dreary January mid-day to the room, set up with a buffet line in the center.

    Sweetie and I agreed on the very best part: the chef-attended omelet station. While they didn't offer a wide variety of mix-in ingredients, there were enough to be satisfactory.

    What made this wonderful is that the chef cooked the omelets exactly as ordered. For example, I like LOTS of veggies, and I like them "well done" - that is sautéed down quite a bit - and egg substitute.  I got a PERFECT omelet!  So did sweetie.

    Also, we really enjoyed the fresh mini-waffles, with a great strawberry sauce and real whipped cream and well as the cheese blintzes.

    Moderately good:
    + Smoked Bacon
    + Salads

    Not so good:
    - Country Potatoes, cooked in a huge batch, hours before
    - Scrambled Eggs - hard as a rock, made in too large a batch
    - Eggs Benedict - they don't "age" well on a buffet line
    - Seafood "Surprise" - a white sauce dish smelling of OLD seafood

    No, please no:
    -- Cold salmon - it smelled like cat food; uneatable
    -- Beef Stroganoff - hard nuggets of old-smelling meat, too little sour cream
    -- Prime Rib - no one asked for a slice - it looked EXTRA well done, dry and old

    Just odd:
    A spread of sliced cheeses and crackers. Really?  Just a table-filler?
    Sweetie loves German chocolate cake. She said it seemed dry, and stale.

    What was puzzling, there looked to be lots of kitchen help on duty! They could have been making small batches of fresh, delicious food - for the same kitchen expense.

    The servers were top notch. True, we did get our own food, but they made sure we were well taken care of.

    The price is moderate, about $17 each. However I'd gladly paid $20 for a brunch buffet with freshly made, high quality food.

    17/01/15 | Link | Rating: 2.0
    26. Leilani C.
    Well.....poo. I remember staying here for my best friends 13th birthday party and thinking it was so fancy! Then again I was 13 and any place that didn't play boy band music in their lobby was, by my definition, fancy.

    We only paid $87 which felt like a steal. The front desk was very sweet and funny and I'd probably stay again if u knew she was working. Great service always amounts to a lot.

    We bought some popcorn and rented a movie, and ordered food in. Get to the room to find there's no DVD player, no microwave and the food that came from Sam's Place was just bland. To be fair, I ordered an Asian stir fry and I personally know this to.be a difficult flavor to get down pat.

    We could hear the freeway with the windows closed, most of the movie channels and many other channels their little hotel guide said we'd have, never came through.

    Now, the reasons for extra stars? That was the most comfortable bed I've ever slept on in my life. I own a $3k mattress and the comfort does not come close.  For $87, if you're not going to use a dvd player or microwave, it's probably a pretty good deal. It's definitely world's better than Motel 6 for the price. Just don't order the Asian stir fry.

    06/04/15 | Link | Rating: 3.0