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Microtel Inn & Suites Pittsburgh Airport in Pittsburgh, PA

Microtel Inn & Suites Pittsburgh Airport in Pittsburgh, PA

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Company Info:

Rating: 1.58

Address: 900 Chauvet Drive, Pittsburgh, PA, 15275

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    Comments (19):

    1. Julie J.
    Have to add, last night the manager pounded on my door at 11:20 p.m. and yelled at me for complaining about this awful place. Did I mention they changed the light bulb finally, but left the room smelling of foul garlic.

    23/06/11 | Link | Rating: 1.0
    2. Andrew S.
    The only thing redeeming about this hotel is the cost you can find on hotels.com and the like.  Stay away from this hotel.

    When we first arrived we found the lobby and cleanliness to be mediocre at best but it was ignorable.  
    -Finding someone who spoke our language as a primary was impossible and some issues arose from that but also ignorable.  
    -The intruder lock on the door was broken off.  
    -The smoke detector was hanging off the ceiling and we had no idea if it worked or not.  
    -A couple of the light bulbs in the room were missing making certain areas dark (I think this may have actually been a plus).  
    -Several channels would come and go during our stay but were not available for the majority of it, HBO being the big one.
    -The free WiFi showed up as available when I looked for it but there was no internet connection.  Being in IT this was huge to me and nothing that I did was able to make it work.  On the plus side of this, as long as the FedEx building is across the street and you have a fairly good computer you can get online that way... pending that you're close enough to it.
    -The free breakfast sucked... a lot.  Not only did they have a bad selection but it was also dirty and several of the machines had out of order signs on them that did not appear to be new.
    -The staff was rude to us any time we tried to ask for anything, including towels or to check out early.

    The hotel staff would not give us a different room and promised someone would look into it however they did NOT show up to look at it while we were there (3 days).

    02/12/10 | Link | Rating: 1.0
    3. Richard C.
    I "won" this hotel @ a Priceline bid @ $41 for PIT airport area 2.5-star 12/31/2010-1/3/2011. I checked into room 104, turned the heater on & slept. I awoke to a 54°F room. I didn't even shower because it was so ridiculously cold. The building's insulation is awful also because I heard thumping from across the walls, thru door & from above. I reported the broken heater to the front desk then left for the day. I returned @ 9:30p to find my room card had demagnetized. Having kept the card away from EM fields all day, its cheap quality was why it demagnetized. The front desk lady recognized me from having taken my earlier heater complaint & asked me to check the room's heater likely because she knew she didn't get it fixed. Indeed, the heater wasn't fixed. She moved me to room 114. The heater worked but the sink's water didn't flow & the toilet didn't work but was too tired to deal with it that night. The next morning, I found the tv remote to be dead. I then examined the sheets to find 6 yellow stains & 3 hairs which weren't mine. Pillows were dusty on the bottom implying they were merely turned over and unchanged & unclean. A toothpaste stain in the sink implied it hadn't been cleaned either due to the lack of running water or plain ignorance. Fed up, I went to Priceline, bid for a 3.5-star hotel (gladly forfeiting my last night @ this hideous dump), moved my items out, registered my displeasure with Nitin @ the front desk, checked out & left forever. Good riddens. I also warn about the "breakfast" (sad-looking 3 cereals, miniscular milk boxes & possibly a muffin), "free" shuttle (apparently, it's either their family van or their hailing a cab service, in that order), low-quality soap & shampoo (severely drying, don't use) & thin (probably unwashed) sheets.

    The problem is the operators' carelessness. They need to make serious repairs & not merely move guests to another broken room. Other Microtel's and other 2-stars are tolerable, but not this one.

    10/01/11 | Link | Rating: 1.0
    4. Rebecca E.
    I give this 4 stars because this is such a great deal for the price. Don't expect a "4 star hotel" but I give 4 stars for the 2/3 star hotel.
    We needed a place to sleep for 2 nights while we enjoy spending time in pitsburg. We paid $51 a night on hotels.com and you can't beat that especially when they have a continental breakfast included, that had a belgin waffle maker to make fresh waffles, toast with butter/jelly, apples, cereal, bagels with cream cheese and Danishes.
    The hotel rooms are small but we just need a place to sleep and shower. The bathrooms were clean.
    Free WIFI too!!
    If your looking for a romantic getaway then this is NOT the hotel for you.
    If I ever need a cheap clean place to stay for a day or two I would diffently stay here again.

    13/06/11 | Link | Rating: 4.0
    5. Jen S.
    I guess you get what you pay for.

    Generally, all I need is a bathroom, TV, and a bed.  I noticed some dried blood dripping down the sink basin. Ooooh, cool! Edgy!

    I cannot say anything good about this place aside from the low price.

    22/03/11 | Link | Rating: 2.0
    6. Erin P.
    I stayed this Microtel near Pittsburgh airport on the evening of Tuesday, Sept. 20th, 2011.  Upon my arrival, I was told the only available room in the hotel was a smoking room.  Because I had booked through Priceline, apparently I had no guarantee of a non-smoking room.  Unfortunately, the room had a strong odor, as did the rest of the hotel.  As soon as I stepped out of the elevator onto the 3rd floor, a strong smell filled the air -- almost as horrible as a very overpowering body odor.  

    Once in the room, I found the covers on one of the beds to be dirty.  Luckily there was a second bed in the room.  However, I should have checked the bed more carefully -- upon returning home I have discovered what appear to be bed bug bites on my body.  I am not sure if the hotel is infested or has had any complaints yet, but check your bed if you are going to this hotel.  If the hotel was aware of a problem and did not inform customers, I would find it extremely upsetting.  

    I generally only write reviews upon receiving very good or very bad service.  Unfortunately in this case it is the latter.

    22/09/11 | Link | Rating: 1.0
    7. John S.
    Stayed here for a week at the end of Sept 2013, while visiting family in the Pittsburgh area. Chose this Hotel primarily based on price as it was one of the lower priced hotels available and figured we would not be spending much time at the hotel. ( Also considering the Wyndam name attached to thought it would be better) Even thought I did not expect much considering the price, I was overall very disappointed.
    First, the rooms are VERY small even for just two people and only being there for the night, yet adequate. The room was always warm and seemed stuffy ( I think it would have been a real problem had the weather been warmer) The cleanliness of the room was overall acceptable but just barely so. It could have used some deep cleaning and attention to details. The bed seemed comfortable enough the first night or two but I was very uncomfortable by the end of our stay.
    The general condition of the hotel was again just OK. Only an older tube typeTV that had a very poor picture (even for a CRT) and limited cable. The breakfast bar was unimpressive so for the most part we did not bother but on one morning when we could have used a quick bite and a second cup of coffee.. there was nothing left before 8:30AM. ( it is advertised to 9:30AM)
    I would have given two stars at this point except for the following:
    the really bad part of our stay came when the Hotel calls my cell phone at nearly 9PM ( we were still with family saying good bye) on what should have been our last night in Pittsburgh wondering why we had not checked out! I had made my reservation some weeks earlier through the following day. Longer story made short... Since I booked through Travelocity ultimately they solved the problem for us. (Props to Travelocity!) However the Hotel people were difficult to deal with on this issue, and were down right rude at one point! I took three phones calls and cost us an hour of our time.
    Once we returned a little later our room had not been cleaned, no fresh towels etc, despite the fact they told us they had sent another guest to the room and our stuff was still inside. ( this they later denied)
    They called asking us to check out... Again thanks to Travelocity this was not the huge hassle it might have been.
    Bottom line before this last day fiasco I would have said the Hotel would be OK for a one or two night stay but not longer. Now I would advise you to avoid this Mirco-Tel and pay a little more for a more pleasant, trouble free and better than just barely adequate hotel stay. Furthermore shame on Wyndam for associating their good name with this hotel.

    07/10/13 | Link | Rating: 1.0
    8. Aliyah R.
    It was a cleans and quiet place to sleep. However, customer service is severely lacking. We were charged more than what was advertised. Further at 9:28 they came to literally take the continental breakfast away as people were getting their food! I had to work around just to get a coffee!

    26/03/13 | Link | Rating: 2.0
    9. keri r.
    Just spend a little more to stay somewhere else. Horrible service and disgusting rooms. I was stuck here because my job booked the room here. I don't even want to give this place one star

    13/07/13 | Link | Rating: 1.0
    10. Christie O.
    not bad for what it costs. although second floor 'non smoking' room (212) reeked of cigarette smoke. Rooms are quite small, more European size; bed with just enough room to walk around, tv above armoire. Room surprisingly clean; bed was firm, not in a bad way. shower curtain does not prevent water from running all over the floor. free continental breakfast from 6:30 to 9:30. standard fare- muffins, cereal, waffle maker; watery juice and coffee. decent, cheap, close to airport and tons of retail shops.

    12/08/12 | Link | Rating: 3.0
    11. Omar S.
    Horrible! Had to leave as soon as we saw the room. Dead roaches on the bench/couch by window. Made a face when we told them we didn't wanna stay and wanted our money back. They were rude. Unorganized. And filthy rooms. I strongly suggest to not even think about staying there. Deserves no stars because it's really a crappy place.

    03/10/13 | Link | Rating: 1.0
    12. Angie L.
    I stayed at this location for 3 nights 4 days. If I could give this place 0 stars I would, however, it gets one star for the price since I did a bid on priceline. Just a quick brief overview, Ive stayed at many hotels because of my travels and range anywhere from1 star to 3 stars depending on what I can get for a good price. I am not a picky traveler, just a clean place to sleep and clean bathroom are my two biggest rules. Now on to the review of this inn.

    First, I called this place to confirm that I would be able to get a room with a microwave and fridge and the front desk clerk assured me I could. When i was checking in, that was a whole different story. I waited a hour to check in and was told I couldnt get a room with a microwave and fridge because they were "suite' type rooms. In the end, they ended up resolving my issue and i finally got into my room. I had to put in a maintenance request since the bathroom sink didnt drain and the fridge didnt close. The bathtub was a little dirty (rust and build-up around the tub bars and handles. The main light didnt work. Someone came that day to "fix" them but none of those issues were fixed. They attempted to pull up the stopped in the sink but it still didnt drain, I just ended up brushing my teeth using the bathtub. The fridge still kept popping open so the fridge was warm, I popped my suitcase infront to keep it close.  

    They do have the basic items such as coffee, blow dryer, wireless internet (slooooooooow), iron and ironing board, and breakfast. The breakfast is the normal waffle maker, juice, coffee, toast, bagel, danishes, mini cinnamon buns, and cereal.

    Check out time is 11am, Check in time is 3pm.

    05/08/11 | Link | Rating: 1.0
    13. Jason B.
    The girl working the front desk was super rude and unhelpful. Had to ask her several questions to even understand the process. Finally got in room and it was not cleaned. Bed was messed up and tv wouldn't work. Never even got an apology when we asked for a new room. Will never stay at this hotel again or any microtel.

    27/06/14 | Link | Rating: 1.0
    14. Joley B.
    NEVER AGAIN.

    Oye, what was I thinking booking a reservation without reading any reviews.  I have stayed in Microtels before, but this was nothing like past experience.  I managed to get a good deal using my NYSUT member benefits.

    Where do I even start?
    When we first arrived around 9pm we checked in and felt a bit awkward with all of the people standing around in the lobby area.  They were speaking Hindi or Gujarati or something, and it sort of all went quiet when we got to the front desk.

    Our room was on the first floor - a queen suite. It was pretty quiet on the first floor. My first impression was of writing on the walls as you open the door.  It appeared to be generally clean, but upon closer inspection I found crusty spots on the fabric of the chairs.  There were rips/holes in the fabric of the sofa, and the bathroom sink was rimmed with orange/brown stain spots.  I kind of got the feeling that a family with young children had previously LIVED in the room we had.

    The TV was an old tube, and the first channel that came on was an Indian station with a Bollywood movie playing.  I'm all about Bollywood movies so I actually enjoyed that.

    There was a definite lack of electrical outlets, I could only find one in the main room and one in the bathroom.

    The shower had one of the bowed curtain rods to add space to the shower, BUT there wasn't an equally long shower curtain to accommodate the change.  We were left with a curtain that allowed a huge puddle to form on the floor.  

    The bed was hard, and the pillows were rock-like as well.  My husband and I have allergies, and felt the effects of the stuffy room and old/dirty fabrics.

    We had originally booked two nights at this hotel, but since we were headed up to Armstrong county and from there back to New York, we decided to check out after one night.  

    I wouldn't stay here again, but it was definitely a good deal money wise if you need a place to stay, and the location is good if you need to be near the airport or shopping.

    22/04/12 | Link | Rating: 2.0
    15. L L.
    DO NOT STAY HERE IF YOU WANT TO BE TREATED LIKE A RESPECTED GUEST

    I stayed here for 3 nights during my days off from traveling. I was looking forward to my weekend, and  this hotel rubbed me the wrong way from the beginning. The Indian owners have ZERO CLUE what hospitality means or what it means to treat their GUESTS to a pleasant experience while they are in this hotel.

    Firstly, I wasn't greeted at check-in the man behind the desk seemed irritated with his job. I requested a room on the highest floor and he informed me that he "CAN NOT CHANGE A PREASSIGNED ROOM."  Mind you, I worked in hospitality for 8 years, and I know damn well this simply isn't true. He was being exceptionally lazy, and simply did not want to put for any  more than the MINIMAL EFFORT. He then informed me that all of the rooms on the 3rd floor were smoking rooms (This was also a lie).

    I asked if he was ever going to welcome me to the hotel or thank me for staying there and he asked, "Why should I?"   Yup, true story.

    So, I accepted the room on the 2nd floor, which was ("right next to [his] room"), and when I stepped in I immediately noticed that this  "suite" did not contain a refrigerator and a microwave like I was promised when I called to confirm my reservation 3 days prior. I returned to the front desk and requested a room with the amenities that I had confirmed, and the same rude man (Mind you, they don't wear name tags and this is obviously a family operation, so I have NO IDEA who he is) told me that only "select rooms have a refrigerator in them," Really?! Then SELECT one that contains the options!

    Instead, he called the "manager" to resolve the issue, and after speaking to him in Hindi for several minutes he informed me that the manager was "Not coming down to resolve my issue, " and that I was have to pay an extra $30/night to receive a room with the refrigerator. When I told him that this was unacceptable he told me that I would have to "contact my travel agent to change anything" and that there was "nothing [he] could (or WOULD) do."

    The man waiting behind me at the counter also encountered a problem with his reservation, and he asked, "Do you have problems with EVERY guest  who stays here?!" Now, that's a legitimate question!

    After spending about 30 minutes on the telephone trying to reach Priceline (the company through whom I had booked this atrocious reservation), I was unsuccessful at reaching any form of a human being. The "manager" then comes down and says, "Excuse me lady" (not calling me by name), "We have a room for you."

    Wow! Magically the heavens opened and they are able to accommodate my meager request? Hmm! So, I was assigned a room on the 3rd floor which was NOT a smoking room (None of the rooms on this floor are actually smoking rooms, so the man was just lying to me).

    This teeny TINY room at least had a refrigerator and a microwave, but my mood was soured for the entire duration of the trip.

    The "breakfast" was pathetic to say the least and not hardly worth waking up to consume. They certainly do not replinish items as they depleted.

    Bottom line: spend your hard earned money with businesses who appreciate you as a customer

    09/06/13 | Link | Rating: 1.0
    16. Robert S.
    Staff was rude. Only had smoking rooms. Tried to add on extra for parking. Not a good place.

    08/05/14 | Link | Rating: 1.0
    17. Paul K.
    It started with a long check in, and ended with a sad breakfast of cereal and well past ripe bananas.  In between was an extremely dated building, old furniture, ridiculously slow "free" wi-fi, and missing amenities,   I've stayed at a number of discount hotels, and extended stay facilities.  This was on the lesser end of the spectrum.  

    The lone positive was the young man at the front desk who was very friendly, meant well, and in spite of zero support, tried his best to work for you.

    12/11/14 | Link | Rating: 1.0
    18. Beth E.
    Cheap rate, clean room, but super thin walls.  You can hear everything, everywhere. Housekeeping starts early.   Tub needed resurfacing and breakfast area is sparse and somewhat dirty.  Front desk clerk was mostly outside smoking

    23/10/14 | Link | Rating: 2.0
    19. LoLita C.
    I stayed here for 1 night. It is not a 5 star hotel, but it is perfect for what most people need for a quick visit. The rooms are small, but it is a MICROTEL. It is not the most up-to-date hotel, but it is clean.

    The Lobby is clean and neat, with a small breakfast nook/area for the free continental breakfast in the morning (6:30 - 9:30).

    The room was small, but sufficient. the bathroom was clean. There was a small (19 inch) TV on top of the small closet. there was a desk and chair. A mirror over the desk. There was a sitting bench under the window. The wall behind the bed was all mirrored. There was a heater/AC in the room that you could control. The carpet was kind of old, as well as the TV, which I think an upgrade would save space.

    Overall I was comfortable during my stay. The price was very reasonable.

    27/02/13 | Link | Rating: 3.0