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Company Info: Rating: 2.50
Address: One Industry Ln, Pittsburgh, PA, 15275 Hotels in Pittsburgh, PA
1. Jim C.
If you can sleep through loud highway noise then you should stay here. Otherwise, forget it. The hotel overlooks a very busy stretch of roadway and the rooms are extremely noisy. Not recommended for light sleepers.
15/04/14 | Link
| Rating: 3.0
2. Amy R.
Let me start by saying that the staff here is incredibly helpful and friendly. This is the first hotel that I have ever been to that wouldn't allow me to check in early (I even offered to pay) and that didn't have a secure location to store baggage. I was in town for the Pittsburgh/Baltimore game and needed a place to crash for the few hours between the end of the game and my 6 am flight. So, I couldn't carry my bag around town with me. This meant that I had to leave my bag at the front desk (literally at the desk, visible for everyone to see) with the admittedly super helpful attendant. She promised me that my bag would be fine and that she would not be leaving the desk. I asked her if she would be there when I got back to the hotel after midnight. She said that she would not be, but her friend was the night attendant and that she would make sure he knew to watch it. I then asked for a "ticket" and she told me that I didn't need one and that my bag would be fine. When I got back to the hotel at 2 am (don't even ask about the cab situation in Pittsburgh), my bag was there and all was fine. The night attendant had looked out for my bag and was just as friendly as the day one. SHEWWW. Another great thing about this hotel is the free shuttle that runs to the airport, EVEN at 4:30 am in the morning!
03/11/14 | Link
| Rating: 3.0
3. Kerri M.
We did a park and fly so we were only here one night. Their shuttle is very good and it's a quick few minutes to get to the airport. I don't think there were many people staying at the hotel. What the other reviewers mentioned about the soap, is true! Good thing I always pack my own. The hotel has been renovated and it's clean though there are spots in the bathroom that you can tell it was a renovation but overall I would recommend this hotel. Take the McClaren exit and drive on Industry Drive. You will see the hotel sign by the street to turn down on.
19/09/14 | Link
| Rating: 4.0
4. Lisa R.
NOT FOR LIGHT SLEEPERS!!
This hotel was more comfortable and clean than some I have experienced in the area, but still a majority of negatives. It is super secluded and only minutes from the airport. Here are my main complaints:
Housekeeping: They never refilled the toilet paper if there was minimal left, nor did they restock the shampoo and conditioner. I was there for 5 nights.
Walls are PAPER THIN! You can hear EVERYTHING next door. I was woken up one night to someone hacking up a lung/puking their brains out. It was so disgusting I almost wanted to vomit myself. I'm literally talking you can hear everything--even the light switch go on in the bathroom, not exaggerating; I wont go any further with this subject.
Mattress was OK. I slept well most nights but it was an outdated spring mattress. Gave me serious lower back pain/soreness. The pillows were great though (probably the reason I actually slept).
Internet was extremely slow and on some nights not even working.
No outlets near the bed.
Loudest heater/fan EVER!!!
There is a hotel bar so there are a LOT of drunk truck drivers (not trying to be rude, there was a lot of semis parked outside). I was even walking in one evening and there was one guy who was stumbling around and on the verge of puking.. (maybe the person next door to me was hammered too!)
Front desk staff is friendly. There is a pantry in the lobby with snacks and drinks as well as a restaurant and bar. Restaurant food was not good and bartender was SO rude but I can't stand being negative anymore!
Won't book here again unless I really had to.
07/11/14 | Link
| Rating: 2.0
5. Mark L.
This is was longer than I expected, so sorry in advance. TL;DR - no bueno.
I got placed here by the Priceline Negotiator, which if you don't know, randomly selects a hotel from a designated area based on your hotel ratings preference and price. I usually have great luck with Priceline, but had I known this hotel was going to be picked, I probably would've just chosen a hotel and forked over full price.
First off, it's a pretty long way off the highway, which is atypical for airport hotels. You get onto an industry street, which is fine, there are some lit buildings and street lights. But after about a mile, you find yourself taking a couple turns into dark roads with nothing but wilderness and what you hope is the hotel in the distance. It was a little eerie at night, but I read about this in reviews beforehand so I wasn't too worried. Had I gone in uninformed, it might have left a worse impression.
Checking in was OK. The desk staff was fine, but he was taking multiple phone calls of people making different requests, and he kept saying they were out of them. One call in particular, he said they were out of soap. Can a hotel really run out of soap? The answer is yes, yes they can. Also, I had put in a request for a fridge a few days before, but I never got a fridge. I kind of expected this and brought a cooler with me and just filled it with ice.
Another thing is the location of the elevators. They have one set, and they are at the end of the building. So if you're stuck on the other end, you're getting a workout. Would a centrally placed elevator have been too much trouble?
As for the suite, by now I kept my expectations low so I wasn't too disappointed, but there were still a few unpleasant aspects. I mentioned the soap. The shower head was free from the caulking and hanging off the wall. I grabbed it and rattled the connecting pipe behind the wall. Shrugged and continued with my shower. Wifi was unusable. Par for the course at this point. Also, the entire carpet in the room was moist. Yes, moist. I don't even know, but it reminded me how much I'm not a fan of wet socks.
We slept fine through the night despite all the noise. Yes, you can hear everything in the hallways and even the parking lot outside. Didn't really hear the highway like the other reviewer mentioned. The A/C fan in the room was probably the loudest thing. We traveled with a baby, and we were worried the fan would wake her up throughout the night, but it wasn't an issue.
I don't think this really deserves the 3 star hotel rating it claims to have. I've paid less for better experiences in bigger cities.
01/07/14 | Link
| Rating: 2.0
6. J M.
Up on top of the hill around the back through the industrial park down some dark road you think your map app is guidingyou off a cliff and then you run into Wyndham, not the easiest hotel to find.
First thing when we pull up to check in, a group of drunks are about to fight in the middle of the entrance to get through to park, front desk was oblivious or didnt care.
The lobby is inviting and pretty nice looking. Hotel staff was very friendly.
The bathroom counter and sink are the highlight of the 2 different rooms ive stayed in (my job arranged to put me here, not by choice) also the toiletries are nicer than other hotels not that that will save this place.
If you've got options, put this one close to the bottom.
14/11/14 | Link
| Rating: 2.0
7. Andy P.
Saw the rates on this hotel were really good so we booked it. That being said the location was rather shady. I thought we would find an abandoned warehouse or maybe a spot where teenagers sneak off to drink. When we walked in there was no attendant until we rang the bell like it was 1950. Got our room key and the first thing we saw was a spider in the window drapes. After I squashed our little friend I went to wash my hands and there was no soap in the bathroom. How does a hotel not have soap??? Thankfully I brought my own, but still pretty disgraceful. Turned on the AC and the other reviews weren't kidding. I think they purchased it at Goodwill. The shower would have been perfect if I was Tyrian Lannister. The bed was comfortable at least and that is the reason why I give this three stars. If you are looking for something to do in the area I hope you have a car. Otherwise there is a good view of planes taking off at the airport which is fun for all of three minutes.
06/05/15 | Link
| Rating: 3.0
8. P T.
THE Worst EXPERIENCE EVER !!! Avoid this hotel !!! This should be a one star motel or even worse !!! Room was not clean at first and they did not give us any room service for our 2 nights stay !!! when we complained the manager promised us to refund one night but he never did that !!! so basically he lied to us ! Avoid this place !!!
21/05/15 | Link
| Rating: 1.0
9. Thomas A.
This hotel is basically at the end of a dead end road in an industrial park. That wouldn't be so bad, but the road and parking lot are very dimly lit. There is nothing within walking distance and honestly that's good because you would not want to walk around there after dark. This is not the easiest place to find.
When I walked in, there was no one at the desk, then a very disheveled desk clerk rushed in from the back. The hotel appeared to be very short staffed. I went to the restaurant/bar after checking in, but the one waitress/bartender on duty seemed very put out and took a very long time to even get me a drink let alone take my order.
On the plus side, it was relatively clean and fairly close to the airport. I would not stay here again though.
17/03/15 | Link
| Rating: 2.0
10. Jackie D.
My family found this hotel on Priceline. Even though the price was good, it really cost us in services like no breakfast and not being able to use my Wyndham Rewards. The staff was mixed, some were super friendly and helpful, other were rather gruff.
Pros: clean rooms, good coffee in lobby, free airport shuttles, some helpful staff
Cons: noisy heater/air conditioner, noise from hall and other rooms, poor food in bar
29/03/15 | Link
| Rating: 3.0