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Comfort Inn Downtown Charleston in Charleston, SC

Specialties

The Charleston, SC Comfort Inn Downtown Charleston hotel is blocks from Charleston's world-famous historic district and minutes from Medical University of South Carolina, College of Charleston, the Citadel, Folly Beach, Middleton Place, Patriots Point Naval & Maritime Museum and some of the finest dining in the South. Leave your car in the parking lot and take the free trolley around the city; a stop is right next to us. Free amenities include coffee,wi-fi, newspaper, exercise room and seasonal outdoor pool. We offer free hot breakfast. Business travelers can access to our business center, voice mail and fax and copy services. Meeting room for up to 40 available. Rooms have flat-screen televisions, microwaves, refrigerators, coffee makers, irons, ironing boards, hairdryers and cable television. Some have whirlpools. Non-smoking available. Laundry facilities onsite. Book your room today.

 

Company Info:

Rating: 2.93

Address: 144 Bee St., Charleston, SC, 29401
  • Mon: Open 24 hours
  • Tue: Open 24 hours
  • Wed: Open 24 hours
  • Thu: Open 24 hours
  • Fri: Open 24 hours
  • Sat: Open 24 hours
  • Sun: Open 24 hours

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Comments (27):

1. Jeff J.
Good price and an ok place.  About 1 mile walk from historic area.

07/06/10 | Link | Rating: 3.0
2. Josh K.
Good location, clean, and affordable.

23/04/12 | Link | Rating: 4.0
3. Audrey G.
The staff is surly and unhelpful. The location is acceptable if you do not mind driving to everything.

14/05/12 | Link | Rating: 3.0
4. Kurt S.
What Kelly R. said + the hot water hasn't worked in like two days.  It's not bad enough to hate completely, but wow everything (with the possible exception of the breakfast) was in ill order.

Don't let the staff call a cab for you.   The cabs in Charleston suck, but the guy the called for me... shudder.

11/04/11 | Link | Rating: 2.0
5. Luke C.
reasonably priced hotel in town. It's right opposite the medical center and presumably houses families of patients who are in the hospital. The place is only 2-3 minute drive from the center of Charleston. Very convenient. It's not quite walkable however.

It has free wireless, and free breakfast in the morning.
Generally clean and attentive.
One thing to know is that the underground water system floods in hightide and the road around the hotel can have deep patches of water. It doesn't really affect the hotel though, just to know that these patches of water can obscure the road leading to the hotel.

03/05/08 | Link | Rating: 3.0
6. Kelly R.
Pros: Friendly staff, comfy beds, free wi-fi, decent showers

Cons:
- The parking situation is really annoying. It's not located in an area where you can walk anywhere conveniently, which means you're required have a car at all times - and yet there aren't nearly enough parking spaces. So you have to park at the bank next door and be met with signs saying you'll be towed if you don't move your car by 7am.
- Other details, like dysfunctional vending machines and super slow elevators, were also annoying.
- I think it's way overpriced for the quality and location. I got a lower rate since I went at the tail end of a renovation,but the door says that my standard room was $199/night. I wouldn't pay more than $90/night if I went back.
- The website says there's a pool and fitness room, but if these things do exist, they definitely weren't noticeable anywhere.

06/04/11 | Link | Rating: 2.0
7. Lesley W.
DO NOT EVEN THINK ABOUT STAYING HERE!!  Have traveled extensively and this place ranks as the worst ever on every level.  Management is totally and completely incompetent and rude.  They represent false advertising.  The location is not in any way near the historic area and restaurants.  The only reason this hotel stays in business is because of the medical school.  I am surprised the corporate offices of Comfort Inn have not done something, it certainly is a poor reflection on the whole chain.

20/03/13 | Link | Rating: 1.0
8. Heather J.
A bit expensive for the location which is technically in town but not in a walkable way.  The room (junior suite) was really spacious and clean.  The beds were comfortable and there were plenty of pillows.  The furnishings were not so great.  One of the chairs was completely collapsed in the seat springs.  It looked fine, but then sitting in it was um, stabby and painful.  Hot water was ample and very hot in our room.  The breakfast was good and filling.  The pool was also clean and pretty big for a downtown hotel - it is rooftop on a middle level, but was easy to find.  Wifi was free which sadly isn't a given at hotels.  We didn't have any problem with the elevators being slow.  

Parking is a problem if the hotel is full or nearly full.  The lot is not adequate for the number of guests and causes the bank parking issues mentioned in other reviews. Staff was surly as Audrey mentioned.  I stood at the front desk unacknowledged for minutes before the woman working the desk deigned to help me.  Apparently her nail care and personal phone call took precedence over guest services.

17/07/12 | Link | Rating: 3.0
9. Eve E.
Very low ceiling with gross popcorn ceiling. The room has some smell I cannot what it smell like but I didn't like it. The coverlet is patched here and there. I don't mind it but it seems some update. I don't think what I paid only gets me a very frugal place with patched bedding. The staff are friendly but they cannot help me on the wireless internet issue. However, wireless internet is free in all rooms without password. The location is good and bad, and it depends what you are here for. There is a free trolley takes you to downtown, and it comes every half hour. It takes you right to the visitor information center. However, it goes one direction only so the trip to downtown is much longer than coming back since it is a big loop. There is nothing worth taking a walk for. If you are here for fun, you have to drive or take the trolley. I didn't enjoy the stay since I like bright and clean room without scary popcorn ceiling. If you are totally fine with these, this place is much cheaper than B&B and you don't have to drive to downtown if you will come back before 8:30 pm.

11/10/13 | Link | Rating: 2.0
10. Nate L.
I had a mixed experience here.  I came down for a wedding weekend, and when I went to check in at 4, our rooms were not ready.  So i asked when I could check in.  I had a rehearsal dinner that night, only an hour away.  I was told 20 minutes.  So I stood in the lobby and waited with all my stuff.  After about 30 minutes of sitting there, I watched person after person check in.  I then decided to walk back up to the desk and ask if I could now check in and if my room was ready.  The gentlemen that told me to wait, then said, why yes your room is ready.  As exciting as that sounds, I was kind of pissed, I had to walk back up.  If you visit this place, you will see why I made this comment.  Their seating is about 10 steps away from the front desk.  You couldn't tell me my room was ready any sooner.  That was really irritating.  On a light note, the stay was not bad.  We had no conversation with the staff the entire time we were there until check out.  The beds are nothing to brag about, as the springs can be felt, the rooms are a average size, however I guess thats what you get for the price in charleston.  Check out day was a breeze, I just walked out.  The one thing that bothered me was when I left something behind.  I called and asked if they could check the room.  They said they would and get back to me.  2 hours went bye, so I called back.  The guy at the front desk, said he would check with housekeeping, a second time and get back to me.  When I say a second time, Im referring to me asking, he didn't even remember having the convo with me about this.  So I waited another hour, and called back for a 3rd time.  Finally I said I will wait till you call them while I am on the phone.  I was irritated to say the least.  After a few moments, he came back on and said he found it, and would ship it right away.  The fee would be applied to my card.  I was fine with that.  Thinking postal service would be maybe 10 bucks for a small Ipad stand.  Boy was i wrong.  Postage and boxing was about $20.  The cost of my item.  On top of that there was a eronius $10 fee that was paid, almost like a tip.  It had no explanation.  I paid $30 to ship a small ipad stand that cost me $20.  Had I known they were going to spend this I would have said don't bother.  However, I still have no idea, where the $10 extra on that went.  Cash back to the guy at the hotel.  Yeah, I had to work hard for that.  

I was less than thrilled with the customer service I received here, and I question if I will return.  Im not going to tell you not to go, but, read this and make your own opinion.

23/05/13 | Link | Rating: 3.0
11. Rose G.
staying here for a few nights. comfortable and the staff are very nice. nothing special but an adequate hotel

03/10/14 | Link | Rating: 3.0
12. Sara M.
This hotel is outside downtown Charleston, but closer to the airport and my new favorite, Hominy Grill.  It was a great place to stay for one night while we were en route to Asheville.  Rooms are clean and updated, and staff were friendly and helpful.  The only gripe is the parking, there is not much of it,  and the spillover parking is in a mudlot.  We didn't have the breakfast, so no thoughts on that.  Overall, a nice, quiet, stay.

20/04/13 | Link | Rating: 4.0
13. laura h.
I enjoyed my stay! Hotel staff were really nice and hospitable. Continental breakfast includes biscuit, sausage, eggs, gravy, and so much more! Rooms were nice and clean. The area is right by the freeway so it is conveniently located right outside of town. The trolley is free and runs every 30 min to downtown.

Conveniently located about a 10 minute walk from hominy grill.

Overflow parking is at the bank parking lot next door on the weekends.

25/03/14 | Link | Rating: 4.0
14. Tammy A.
Stayed here for a night in April 2013. Room was nice and pretty modern. The bed was comfortable. I really had no complaints with this hotel. I had a few problems, my key cards didn't work and they gave me the wrong type of room, I wanted smoking, reserved and paid for smoking, was given non, but the hotel staff was very kind and always fixed whatever issue I had at the time. Parking wasn't that great but it was free so I can't really complain. Overall I would stay here again.

15/12/14 | Link | Rating: 3.0
15. Marcia S.
The best thing I can say about this place is that it is convenient to historic Charleston, friendly front desk staff and reasonably priced.   However, this chain has much more comfortable inns.  The night we stayed there the fire alarm went off at 1 a.m. and we all were evacuated outside in December.  As i stood there in my jammies with about 50 other guests, I heard the young man from behind the front desk offer an apology to the firemen when they got there.  Well,  I guess that can happen but from my experience the management appears lacking in many ways so here's my to do list for them:

1.  Renew worn out and threadbare linens
2.  Discard or donate stained blankets
3.  Be sure rooms have washcloths
4.  Maintain elevators.  (Both should ALWAYS be working for such a large facility) and
4.  Hot water would be nice, too.

30/12/13 | Link | Rating: 2.0
16. Elizabeth B.
The hotel staff are very nice and friendly. My father was at MUSC for surgery and had to stay an extra day, but we wouldn't find out until late in the evening. I tried several other hotels on the list I was given by the hospital staff and this was the only one who understood the stressful situation of being in a hospital with a loved one and not knowing exact plans. It was such a comfort to know that a bed was waiting for me and it is within walking distance from the hospital. I got an excellent nights sleep, the bed was super comfortable.

30/04/14 | Link | Rating: 4.0
17. Pat D.
We had a good stay at a reasonable rate . Clean contemporary room . Complimentary breakfast was above average with eggs , sausage and waffles along with all the other usuals. Served early though 6-9.  So don't sleep in too late . Lol  . Trolly stop is right next to the  hotel for a free and easy ride into town . Friendly staff . Recommended

28/08/14 | Link | Rating: 3.0
18. Ashley B.
Staying in Charleston isn't cheap!  Well getting within spitting distance of either a beach or downtown isn't cheap at least.  And even the hotels in the North Charleston area that are from the nicer brands are pretty pricey.  So when I saw that I could get the Comfort Inn on Bee Street for less then $80 a night I decided to roll the dice and see what I could get.  Now don't get me wrong, I'm no stranger to Motel 6, Super  8, and the like but I have come to appreciate the nicer things in life and I do prefer a better brand if I'm going to be staying somewhere for more then a single night.

Comfort Inn on Bee street was a solid 3 star experience for me.  No it wasn't as nice as say a Hilton Garden Inn or a Hyatt Place but it wasn't bad either.  I would rate it a solid value and a good alternative to somebody staying in Charleston on a budget.  Let me list for you the highlights, middlelights and lowlights of my experience.

First the Hotel was renovated within the last 5 years.   In this case that means a flat screen TV, a working fridge (cleverly hidden in the cabinet that held the TV), unstained carpet, unworn furniture,  and a decent neutral color palate.  In another 5 years I might have a different opinion but for now the decor and upkeep are just fine.  The hotel offered hot free breakfast every morning that included at minimum, scrambled eggs, waffles, biscuits and gravy and various continental offerings.  The waffles were excellent, and they helped me fuel up each morning for a busy day, while saving me dollars.  Housekeeping was friendly and attentive.  Tipping didn't hurt, but it was nice to get fresh towels each day, especially since my  GF and I use a lot of them.  The bed was comfortable, and the AC was strong.  The pool was clean and of decent size, and the ice machines and drink machines all worked.  The room was quiet, there was neither guest noise, nor traffic noise to disturb our sleep.  Fellow guest were very quiet and unobtrusive (we had the pool all to ourselves the afternoon we decided to use it).  A lot of them were apparently staying there for use of the VA hospital that was across the street.  The staff was mostly friendly and helpful.  Even the least friendly of them weren't  rude, just not quite as overtly cheerful.

Some of the issues that were middling for me included parking that was inadequate.  I was here midweek so I always found a space, but I bet parking here on a weekend is a royal pain in the you know what.   The lot is simply not big enough for the size of the hotel, and they have closed off the dirt lot under the freeway over pass that used to handle over flow.  The address IS a downtown address, but it is not within walking distance of any of the things you want to see.  You will have to use the FREE Dash trolly to get to the tourist areas of town.  But in my case that was going to be true for me no matter which hotel I ended up picking.  Hotels in the heart of downtown are significantly more expensive then this place.  Once the hotel had a beautiful view of the Ashley river.   Then some developer plopped a high rise apartment right next to it and better then half the rooms that had great views no longer do.  I was fortunate to get a room that still had a piece of river view.  The bathroom was of adequate size but the lighting was not too hot for a couple of girls trying to put on makeup.  In addition the counter top was tiny and completely inadequate for even one girl to use let alone two.  The TV was nice but the cable selection was limited.

Things I really disliked here included pillows that were completely inadequate in size and quantity.  I've seen toss pillows that were bigger and fluffier then these.  Towels were likewise entirely too small.  I couldn't even wrap one around my body after getting out of the shower and I am pretty slim.  Two out of three mornings breakfast had no meat choice.  The first morning we had sausage but the next two mornings there was nothing but scrambled eggs.  That's kinda weak even for free if you ask me.  There were no towels provided at the pool, and no extras that I could use from my room.  There were literally two full sized towels available for two guest each day, and it's not like I want to use a bath towel to wipe off chlorinated water.  The dryer tried to eat my hair.  I've never had this happen before, but some of my hair got sucked in to the back side of the tiny dryer (thankfully not a lot of it).  There really should be some kind of guard on it to prevent that kind of thing from happening.

In the end Comfort Inn provided just what I needed for my trip to Charleston, a clean, economical place to rest my head and wash my hair that was convenient to downtown, and the Cooper River bridge.  While it didn't wow me, it got the job done, and it didn't detract from my vacation.  I would stay here again, and I would recommend it to others on a budget.  It was a good value for the dollar and I enjoyed my stay.

03/10/13 | Link | Rating: 3.0
19. Kevin C.
I picked this because the price was decent and it was near everything in Charleston.

Our room looked like it was almost brand new.  The rfid touch cards to enter the room were really cool.

They had all the basics, hot water, clean everything, cold AD.

The downsides- the parking is a mess.

29/07/14 | Link | Rating: 4.0
20. Perry H.
This is a descent, affordable hotel in an otherwise very expensive city for travelers.  I was able to stay two weekend nights for less than half what other hotels were charging in downtown.  Granted, this hotel is a long walk into downtown, but there is a free trolley that picks up in front of the hotel.  I tried that once but it took quite awhile and still puts you off north by the visitor's center (yet another 15 minute walk into the middle of the tourist area.)  We found that driving and paying to park was still much more affordable than paying to stay downtown - a cab ride back at night cost us $12.

On to the hotel itself.  I wasn't overly enthused with the cleanliness of the hotel when I arrived.  The pillows looked dingy and the sheets were super wrinkled.  I also immediately tossed one pillow for the duration of my stay as there were two different, long hairs on it.  Aside from that the room was pretty clean.  There bathroom wasn't shining, that's for sure, and the toiletries were all half used.  Definitely a poor housekeeping crew.  Then the traditional issue with a chain hotel - the air condition.  I set it as low as it would go and consistently woke up in the middle of the night sweating.  It never got cool in our room and it was April - I hate to stay in this room in August!

The room itself was updated very nicely with a modern color scheme and furniture, which made up for the drab experience otherwise.  There's free parking, coffee in the lobby, a business center, friendly staff, and again, the trolley outside.  So for the price, it will suffice.

25/04/13 | Link | Rating: 2.0
21. L G.
A real bummer of a hotel. The door to the room I was originally assigned was propped open and smelled like some type of mold/chemical/pesticide, pretty terrible. After a 30 minute wait, I was changed to another room. I know hotel staff are busy and all, but it's a disappointing introduction to Charleston, SC. I don't recommend staying here - not worth the price or location - there are better hotels in the area to check out.
Update - there were also bugs in my room, including cockroaches.

12/05/14 | Link | Rating: 2.0
22. Belle D.
The hotel is a mix of 3, 4, and a 5.

Location to the Historic Downtown Charleston - there is a free trolley (18 min? ride) that takes you into the Historic Downtown - Charleston Visitor Center. From there another free trolley takes you onto King Street (green line), Aquarium (orange line), and City Market (green line). Just take the purple line back to the hotel.

Parking situation - we left our car at the hotel the whole time. We just took the shuttle and a cab at night $8 flat via 7-star luxury taxi. My husband and I thought I was a good deal and never had to worry about parking in the downtown area. The best thing was we kept our good parking spot.
Extra Parking - was told you can park in the bank area, especially on the weekends since they are closed on sat/sun.

Free Continental Breakfast - was alright. You can get full off the biscuit, toast, cereal, egg, sausage patties, yogurt, waffles, banana.. Sounds like a lot.

Foodie spots - there were not a lot of foodie spots around the inn. You are pretty much next to the hospitals, VA center, medical university center of it all.

Con - if you want to go to the beach (ie Folly Beach) yes, you would have to take your car.

Hotel itself - it looked like the hotel had renovated and looked more up to date. Yet.. One thing that irked me was no security box to store your valuables. Thankfully we didn't bring anything valuable. The room was spacious, somewhat modern contemporary. It's not shabby and a lot better than what I have expected.

Service - I would have to say the lack of towels that they replenished. We came back to the hotel room to find only 2 bath towels, and no hand towels and only 1 face towel.

30/12/13 | Link | Rating: 4.0
23. Morgan E.
I think a 3.5 is probably a more accurate rating but Yelp doesn't allow half stars, yet.

I only stayed one night at the Comfort Inn. I should start our with the positives. The rooms were very clean and comfortable.  The air conditioner kept the room cool and the TV had full cable. The decor was modern, fresh, and appealing. They had a nice continental breakfast available in the morning.

Now the not-so-good. I felt the location sucked. Yes there's a free trolley outside but it only runs every 30 minutes and can be difficult to navigate. The receptionist told me to take one trolley to the Visitor's Center, then switch to another trolley to get to where I was going. It sounded like a pain and time consuming so we just drove. This hotel is a good 1.5-2 miles from Historic Charleston. This hotel is very large and there's only two, very slow elevators. There's stairs available but only with outside entrances and exits. It's odd. Also, as others have said - the staff isn't exactly friendly or accommodating. They weren't rude but I felt they provided bare minimum service.

All in all - for one night it was more than fine. However, if you're planning a visit to Charleston as a vacation then I would look elsewhere.

22/06/14 | Link | Rating: 4.0
24. Jim B.
Maybe two stars is a bit harsh, but as I think back on my stay, it's the bad things that stand out.  I was in for three nights for business, and was moderately satisfied with my stay.  

PROS:
-free wireless internet
-free breakfast with food that people might actually want to eat
-The room and furniture/tv were nice and modern.
-The staff were friendly and helpful.

CONS:
-One night my room randomly started smelling like a bathroom that someone just took a dump in.  It went away just as randomly about 2 hours later.
-My room was directly across the hall from the housekeeping hub where they keep all the supplies.  This meant that there was a lot of housekeeping staff talking very loudly right outside my door, starting at like 7AM.  I would have been pissed if I was there on vacation, but because I was working, I was up anyway.
-The breakfast area had a very bad fruit fly infestation.  We had to throw out food a couple times because one had drowned in the food/drink.

27/06/14 | Link | Rating: 2.0
25. C T.
It's a typical vintage chain property. Not upscale but not a poke-and-go either. Generally clean and everything works ok. We had a great flat panel TV with easy access to accessory ports.

If you're coming for vacation and want to visit historic district or the beach then their only advantage is price. It's not really walking distance to anything and in/out parking is a major pita.

Except! And it's a huge exception, if you're here for the hospitals then it's super convenient. VAMC is across the street and MUSC is about a block. That's really the ideal guest here - those who need to be close to the hospitals.

There's some fast food nearby and plenty of delivery options but no real super eats in walking distance.

Bottom line: for vacation you might rather be elsewhere. For hospital visits it's excellent.

26/10/14 | Link | Rating: 4.0
26. Bonnie W.
Not my favorite hotel. Everything was clean, the staff was friendly, and the free breakfast was decent, but the website advertises it as being close to downtown and it really isn't. We have a nice view of parking lots and a Burger King from our tiny window. Since I am in Charleston, I would like to be able to sit outside, but there isn't really any outdoor seating other than by the tiny dirty pool, which is closed at this time of year. And the internet is agonizingly slow.

I would say that if you are visiting the VA hospital across the street, or maybe the med school, this would be a prime location, and it really is fairly decent, but if you come expecting a vacation destination like I did, you will be sorely disappointed. Two stars for false advertising

03/04/15 | Link | Rating: 2.0
27. Toni P.
Price was high for what we got. Paid 128 a night as part of a wedding block deal. Room was ok. Iron burns in the carpet. Shower didn't drain. Breakfast was alright (generic continental hot and cold breakfast) stayed in the bridal suite for a nights. Very large with a nice balcony. There was a late dead cockroach in the bridal suite. Pool was pretty lame and parking was very limited. Not that close to bars and restaurants. One elevator was broken the whole stay (4days) which was a pain and the stairs did not connect to the lobby.

05/05/15 | Link | Rating: 3.0